Morning Star Business Report

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Business Report AUGUST 2011

HIDDEN TREASURE Smyrna Opera House

Community Spotlight ~ Georgetown

Hilyard’s

Business Solutions

Business Report | August 2011

John Michele

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Brian Tracy

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Business Report | August 2011

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Pyramid Transport relocates to Bridgeville Governor Jack Markell and Director Alan Levin have announced that Pyramid Transport, Inc., a broker for the transportation industry, will relocate operations from Maryland to Delaware.

The occasion was marked by the official grand opening of the company’s new 10,000-squarefoot corporate office, located at 18119 Sussex Highway, in Bridgeville.

Pyramid Transport employs 49 full-time and 35 part-time workers. The expansion will allow the company to hire another 10-15 full-time positions, as well as additional part-time workers in Delaware. The company also operates a 104,000 square-foot warehouse facility in Seaford. The real estate company, Sperry Van Ness, was instrumental in the process and the company’s decision.

“Our team worked closely with the company and Sperry Van Ness to secure the relocation to Delaware,” said Director Levin. “We’re proud Pyramid Transport chose to reinvest here and we look forward to their future growth. I’d

like to thank Sussex County, and the towns of Bridgeville and Seaford for their extra work to make this expansion possible.”

“Pyramid Transport has been growing at a rapid pace and needed room for current as well as future expansion,” said Michael Wooleyhand, administrator with Pyramid Transport. “We were outgrowing our old facility in Federalsburg, Md., and needed more room. We decided it was time to relocate and that Sussex County was the right fit.”

Additionally, company President James Hitchens Jr. is a Delaware native. Hitchens wanted to bring his business back to his home state, says Wooleyhand. “We look forward to allowing our roots to dig deep into the Delaware soil,” Wooleyhand added. “We are still expanding and growing. Within the next two years we hope to double our size.”

The advisors at Sperry Van Ness located the building space in Delaware to accommodate the needs of the business.

Business Report Vol.14 No.10

EDITOR

Daniel Richardson

COMPOSITION

Cassie Richardson Elaine Schneider Tina Reaser

SALES

Chris Redman Rick Cullen Sutton Joseph Melissa Perdue

C O N TA C T

Morning Star Publications 302-629-9788 P.O. Box 1000 Seaford, DE 19973 businessreport@mspublications.com sales@mspublications.com

Focusing on the ambition and innovation that make Delaware businesses unique.

please recycle this magazine Photos iphoto, stock.xchng

Business Report | August 2011

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CHAMBER NEWS FINANCE COLUMN

Drawing the line is key when attempting to establish work-life balance

By Suzanne Kountourzis

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16 24

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HIDDEN TREASURE Smyrna Opera House

BY CAROL KINSLEY COMMUNITY SPOTLIGHT - GEORGETOWN

By CAROL KINSLEY

LEISURE Resolution seeks to create connecting bike paths and walkways

By LYNN PARKS

COVER STORY Hilyard’s Business Solutions

By LYNN PARKS

26

HEALTH REPORT

32

BUSINESS DIRECTORY

21

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On the Cover

The Hilyard’s Business Solutions team “will do whatever it takes to make the customer happy.” Pictured from left are Casey Bradham, Andrew Quillen, Sherri Holder, Meagan Miller and Jodi Garvin. Story on page 21.

Photo by Eric Young (www.youngsstudio.com)

Business Report | August 2011

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| CH A M B ER NEWS

Chamber

Phone

Key contact

Bethany-Fenwick

539-2100

Delmar Georgetown

Dues*

Members

Fax

Carrie Subity

$211

800

539-9434

846-3336

Diane Johnson

$60

76

846-3336

856-1544

Karen Duffield

$150

460

856-1577

Laurel

875-9319

Connie Lewis

$125

125

875-5908

Lewes

645-8073

Betsy Reamer

$195

432

645-8412

Milford

422-3344

Jo Schmeiser

$165

250

422-7503

Millsboro

934-6777

Amy Simmons

$150

260

934-6065

Milton

684-1101

Georgia Dalzell

$150

120

684-1101

Rehoboth-Dewey

227-2233

Carol Everhart

$215

1303

227-8351

Seaford

629-9690

Paula Gunson

$150

340

629-0281

Central Delaware

734-7513

Gina Aurora

$200

868

678-0189

Delaware State

655-7221

Bill Stephano

$299

2800

654-0691

* Annual membership cost based on businesses with fewer than 10 employees. For Delaware State and Central Delaware chambers membership cost figure is for 1-5 members. For Delaware State Chamber special rate applies if business already belongs to another chamber.

MCKENZIE FAE The Rehoboth Beach-Dewey Beach Chamber of Commerce (RBDBCC) held a ribbon cutting ceremony for McKenzie Fae Accessories to celebrate its grand opening. This chic boutique, located one and a half blocks from the boardwalk, is located at 54 Baltimore Ave. in Rehoboth Beach. The store offers everything from contemporary clothing and beach wear to men’s, women’s, and home accessories. Proprietor Michelle Baldwin is the CEO and designer of the eco-friendly and socially aware brand Nepali by TDM Design which can be found at McKenzie Fae Accessories. Nepali by TDM scarves are hand-loomed by a growing community of women in Nepal. From left are Jason Grden, IMJ Productions; Erika Grden, IMJ Productions; Livi Baldwin, McKenzie Fae Accessories; Michelle Baldwin, owner, McKenzie Fae Accessories; George Baldwin, owner, McKenzie Fae Accessories; Abbie Baldwin, McKenzie Fae Accessories; Sam Demarco, McKenzie Fae Accessories; Marty Barrett, RBDBCC.

Business Report | August 2011

CHAMB ER NEWS

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FIRST LIGHT CHARTERS The Rehoboth Beach-Dewey Beach Chamber of Commerce (RBDBCC) held a ribbon cutting ceremony for First Light Charters to celebrate the opening of their second summer season. First Light Charters specializes in fishing charters for smaller groups. They also offer a variety of services including: light tackle, fly fishing, wreck fishing, night fishing charters and eco-tours/sightseeing tours. For more information, visit www.FirstLightCharters.net or call 8535717. From left: Carol Everhart, RBDBCC; Joy Kidd, RBDBCC; Chris Wiggins, Citizens Bank; Chuck Cook, First Light Charters; Zack Parnell, RBDBCC; Marty Barrett, RBDBCC; Meghan McCalley, RBDBCC.

Strategic Tax Planning Audit Services Profit Analysis

Fraud Protection Business Valuation Human Resource Consulting

www.horty.com • 888.968.7168 Horty & Horty, P.A. • Certified Public Accountants 29 Bancroft Mills Road • 4th Floor • Wilmington, DE • 19806 3702 North DuPont Highway • Dover, DE • 19901

Business Report | August 2011

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| CH A M BER NEWS DELAWARE PADDLE SPORTS The Rehoboth Beach-Dewey Beach Chamber of Commerce (RBDBCC) recently held a ribbon cutting ceremony for Delaware Paddlesports to celebrate its grand opening.

Delaware Paddlesports, located on the southbound side of Route 1 in Lewes, offers sales and rentals of kayaks and stand-up paddleboards (SUPs) as well as apparel and accessories with. Delaware Paddlesports will also sell your used kayaks on consignment giving you 100% of the proceeds if used to purchase a new kayak from them. Join them and a community of kayakers every other Monday for a social paddle at Lewes Beach. For more information contact Delaware Paddlesports at 302-645-7300 or visit www.delawarepaddlesports.com. From left are Jason Grden, IMJ Production; Marty Barrett, RBDBCC; Andrew Keck, Delaware Paddlesports; Brian Kidd, Delaware Paddlesports; John Lester, Delaware Paddlesports; Joy Kidd, RBDBCC; Rick Kidd; Katie Handy, Sign*A*Rama.

MATTEO’S SALSA LOCO The Bethany-Fenwick Area Chamber of Commerce joined Matteo’s Salsa Loco to celebrate their recent move to a new location at 305 Coastal Hwy. in Fenwick Island, with a ribbon cutting ceremony. Friends, customers, chamber staff, ambassadors and board members joined owner Matt Griffin (with scissors) to celebrate. Matteo’s Salsa Loco features authentic Mexican cuisine, fresh seafood and steaks year round. This local favorite is well known for its daily fresh salsa, sizzling fajitas and killer margaritas. For more information, call 302-541-4911.

Business Report | August 2011

9 SUMMER FUN CLUB The Rehoboth Beach-Dewey Beach Chamber of Commerce held a ribbon cutting ceremony for the Rehoboth Beach Boys & Girls Club recently to kick off its Summer Fun Club.

Located in the new Epworth United Methodist Church on Holland Glade Road, the Rehoboth Beach Boys & Girls Club is open Monday through Friday, 6:30 a.m. to 6 p.m., all summer. For more information, call 260-9864 or email medgerton@bgclubs.org. From left, front row: Ava Lynam, Ximena Torales, Kiarah Dacheux, Camren Hall, Giovanni Bendfeldt, Caleb Goff. Back row: Carol Everhart, RBDBCC president/CEO; Rose Barcellona; Stephanie Hartsoe; Katie Handy, Sign*A*Rama; Gwen Osborne, Sign*A*Rama; Anita Pettit, Rehoboth Beach Boys & Girls Club board president; Maria Edgerton, Rehoboth Beach Boys & Girls Club director; Anne Michele Kuhns, Rehoboth Beach Boys & Girls Club resource development chair; Marty Barrett; Jennifer August; Kathy Davison, Comcast Spotlight; Jan Woodman; Joyce Blakeslee; Jim Blakeslee.

MERIS PROPERTIES The Bethany-Fenwick Area Chamber of Commerce joined Meris Properties, LLC to celebrate their grand opening on June 1, with a ribbon cutting. Employees, friends, customers, chamber staff and ambassadors joined owner Michael Daniels (with scissors) and realtor Kiki Hargrove to celebrate. Meris Properties, LLC located at 26 N. Pennsylvania Ave., in Bethany Beach, specializes in Eastern Shore real estate acquisition, entitlement and development. For more information, visit www.merispropertiesllc.com or call 301-928-6519.

MERMAID COVE The Bethany-Fenwick Area Chamber of Commerce joined Mermaid Cove to celebrate their grand opening on the first day of summer with a ribbon cutting.

Employees, friends, customers, chamber staff and ambassadors joined owner Tina Littleton (with scissors) to celebrate. This funky little seafood and home cooking wi-fi cafe located at 13195 Lighthouse Rd. (Rt. 54) in West Fenwick Island, serves fresh salads, crab cakes, roasted turkey and hot beef sandwiches. They also serve breakfast daily from 8 to 10:30 a.m. For more information, call 302-436-0122.

Business Report | August 2011

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| CH AM BER NEWS

TIDEPOOL TOYS & GAMES The Bethany-Fenwick Area Chamber of Commerce joined Tidepool Toys and Games to celebrate their grand opening on June 27, with a ribbon cutting. Employees, family, friends, customers, chamber staff, ambassadors and board members joined owners Lori and Sandy Smyth (with scissors) to celebrate. Tidepool Toys and Games, located at 98 Garfield Pkwy., Unit #104 on the Bethany Beach Boardwalk in the Blue Surf Condominiums and Shops, is your local connection for quality, brand name games, puzzles, crafts, dolls, beach toys and more. For more information, call 302-539-7849.

PIZZELLIS The Bethany-Fenwick Area Chamber of Commerce joined Pizzellis Restaurant & Pizzeria to celebrate their grand opening on July 7, with a ribbon cutting. Employees, family, friends, customers, chamber staff, ambassadors and board members joined owners Maria Kotsifis and Gus Halkias (with scissors) to celebrate. Pizzellis, located at 38394 DuPont Blvd. in the Strawberry Center in Selbyville, specializes in pizza, desserts and Buffalo wings. They also feature soups, salads, calzones, pasta, seafood, burgers, beer, wine and more. They serve lunch and dinner and offer dinein, take-out and catering menus. For more information, call 302-436-5003 or visit www.pizzellis.com.

SBA loans top $633 million In just four years the U.S. Small Business Administration’s Patriot Express Pilot Loan Guarantee Initiative has provided more than $633 million in SBA-guaranteed loans to 7,650 veterans to start or expand their small businesses.

Patriot Express, a pilot loan product, with streamlined paperwork, and based on the agency’s SBA Express program, offers an enhanced guaranty and interest rate on loans to small businesses owned by veterans, reservBusiness Report | August 2011

ists and their spouses. Patriot Express was launched June 28, 2007, to expand upon the more than $1 billion in loans SBA guarantees annually for veteran-owned businesses across all its loan programs.

SBA also offers counseling assistance and procurement support each year to more than 200,000 veterans, service-disabled veterans, reservists and members of the National Guard and their spouses.

Patriot Express loans feature one of SBA’s

fastest turnaround times for loan approvals, and are available for up to $500,000. The Patriot Express loan can be used for most business purposes, including start-up, expansion, equipment purchases, working capital, inventory or business-occupied real-estate purchases.

Local SBA district offices can provide lists of Patriot Express lenders in their areas.

Details can be found at www.sba.gov/patriotexpress.

Fall Delaware Wine & Beer Festival features full line up Kent County Tourism announces a full slate of wineries and breweries, representing all areas of Delaware, that will be participating in the 2nd Annual Delaware Wine & Beer Festival, set for Sunday, Oct. 23, at Pizzadili Winery & Vineyards, located just off of Route 13 in Felton, a few minutes south of Dover.

Participating breweries and wineries include: 16 Mile Brewing Company, Georgetown; Dogfish Head Craft Brewery, Milton; Evolution Craft Brewing, Delmar; Fenwick Wine Cellars, Fenwick Island; Fordham/Dominion Brewing Company, Dover; Nassau Valley Vineyards, Lewes; Pizzadili Vineyard & Winery, Felton; Stewarts Brewing Company, Bear; Twin Lakes Brewery, Greenville; and Unplugged & Uncorked, Sonata Wines, Millsboro.

Premier sponsor of the 2011 festival is the Delaware Wine & Ale Trail, created by the Delaware Tourism office to promote Delaware’s growing wine and beer industry. It is a unique collection of 13 locations throughout the state that welcome and educate visitors about the production of Delaware wines and brews.

The event will be held from noon to 5 p.m. Admission, which will include nearly unlimited sampling, will be $25 in advance with and $35 at the door. Advance ticket sales will include a souvenir wine or beer glass. Non-tasting admission is $5 for adults and free to children 18 and younger.

Full pours of wine and beer will be available for sale along with non-alcoholic beverages and food provided by Pizzadili Catering.

Festival-goers will have the opportunity to meet Delaware’s vintners and brewers and talk about their locations, their products and their processes. Tours of the winery will be available throughout the day, and the retail shop will be open. Festival goers can participate in a keg tossing competition and a corn hole tournament with prizes. Paul Cullen, former bass player from the band Bad Company, will perform on acoustic guitar.

The event will be held rain or shine inside a covered pavilion. A limited number of admission tickets may be sold at the door, if not sold out in advance. The winery is located at 1683 Peach Basket Rd., near Felton. For tickets, www.visitdover.com.

For more information, call Kent County Tourism, 302-734-4888 or 800-233-5368.

Business Report | August 2011

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Drawing the line is key when attempting to establish work-life balance

By Suzanne Kountourzis It’s summer, the time for most of us to relax and catch our breath, but every year it seems to get harder and harder to do.

We’re trying to get ahead, and not only is the work harder, but with so many businesses downsizing, there can be fewer people in the office to help us get the job done.

Our children are getting older, although that seems to mean they need us more, not less.

Our parents are getting older too, and that often means that they also need more of our time.

Somehow, we have to find a balance between work and the rest of our lives. Most of us understand what can happen when we get out of balance: work too hard and personal relationships will suffer; get overwhelmed by family stress and it becomes difficult to concentrate on your work.

Sometimes, however, we fail to recognize how an overload on one side of our lives can compound the problems you face. Work too long, work too hard and soon you’re convinced that the work will never end — and you find it impossible to complete your tasks successfully.

Expend maximum energy on a child’s trouble with his math class, or caring for a seriously ill parent and soon the stresses strain your relationship with your spouse.

One of the most effective approaches to keeping your life in balance is to draw the line between work and family, and don’t cross it for anything other than an emergency.

When you’re at work, do your best and give 110 percent at all times. When you get home, take off your work hat and focus on your family and household obligations. Tell your spouse and children not to call you at work with minor problems. Remind your supervisor not to call you at home about an issue that can be resolved in the morning.

Even taking these preventive steps, no matter how strong we think we are, we all run the risk of reaching our breaking point.

When we reach that point — or, even

Business Report | August 2011

better, before we do — it’s important to have a support system in place.

At home, it is often your spouse or significant other. Communicate, discuss your concerns and figure out ways to help each other.

At work, communicate with your supervisor and/or your HR department. If they are aware of the stresses you’re facing, you’re likely to have their support until the matters are resolved. Employers who value their loyal and hard-working associates will give them the flexibility they need to get their work and family issues back into balance.

Many of us have special ways of keeping balance in our lives. For me, it’s making the effort to have a family dinner every day. It doesn’t matter whether it’s 5:30 or 8:30, I enjoy the cooking and it’s a relaxing time for talking with my husband and children.

I also try to stay involved with my children’s school activities. Helping out at a book sale or an ice cream social can be a lot of fun. Besides, a smile and a thankyou from a grateful child is a very special reward.

Working as an accountant during tax season is one of the most grueling professions, but some of my colleagues have devised some practical stress-beaters to keep themselves in balance. One comes in to work early every morning so he has time to get home to play with his young children before bedtime.

Another makes sure that he and his wife schedule a special activity with their children each weekend, something they can look forward to during the week. Another makes a weekly schedule so he limits the number of nights he works late. Another has joined a recreational basketball league — guaranteeing he will leave work on time, at least once a week, to get to his game.

Find something you enjoy and that adds meaning to your life — a yoga class, a book club, a volunteer opportunity for a cause you support — and put it on your schedule.

The stresses we face can seem endless.

It’s particularly hard in those downsized workplaces where the employees who

remain face “survivor guilt,” feeling sorry for those who have lost their jobs and worried that they must work even harder to avoid becoming the next victims of a slower than sluggish economy.

But there are solutions. Take stock of your situation. Set boundaries. Communicate with the key people in your support system.

These simple steps will help you restore balance to your life.

About the author Suzanne Kountourzis is director of human resources for Horty & Horty, P.A., a public accounting firm with offices in Dover and Wilmington.

Tips for finding your balance Track your time. Log everything you do for a week - whether it’s at work, at home or for leisure. Decide what’s necessary, what’s enjoyable and what’s wasting your time.

Learn to say no. Whether you’re at work or volunteering at your child’s school, you can’t do it all. Make room for activities that are meaningful to you and that bring you joy and relaxation.

Separate work time from personal time. Draw the line and enforce it.

You’ll be more effective at work and enjoy your family time more.

Manage your time. Organize your errands and projects to complete them efficiently. Acknowledge that some things won’t get done and put the least important items on the back burner.

Take care of your body. Eat healthy foods, get some exercise every day and make sure you get enough sleep. Find activities you can share with your spouse or a friend.

In Touch ™ Messaging Remote Control

The UPS Store holds Facebook contest

The UPS Store network has launched a Facebook contest called “The Promotion Promotion.” The contest, designed to arm small business owners with tools and resources to promote their business, runs through Aug. 31. The grand prize winner will receive an integrated marketing campaign valued up to $50,000.

Small business owners can enter the contest by visiting The UPS Store corporate Facebook page. Grand prize submissions will be evaluated by a panel of experts, and the winner will be chosen based on the contestant’s passion for small business. Official rules, including criteria for the grand prize and contest eligibility, are available on The UPS Store corporate Facebook page.

The Promotion Promotion sweepstakes will also award up to $3,000 in weekly prizes, including an Apple iPad 2 with Square and gift cards from American Express, The UPS Store and Costco. Contestants can enter for a chance to win the weekly prize drawing by dropping their name into a virtual fishbowl. Doner, The UPS Store network’s advertising agency of record, will work with the grand prize winner to examine the business’ needs, develop a marketing plan, produce creative and run it in appropriate media. In addition, The UPS Store network will offer Facebook-only coupons for discounts on business-related services at participating The UPS Store franchise locations. Starting the second week, fans choose the next week’s offer by crowdsourcing via Facebook Questions. The Promotion Promotion tab will also stream relevant articles from the business section of msnbc. com.

The UPS Store centers help with the logistics of running a small business, including; mailboxes with a real street address, packing and shipping services, and professional printing services, such as: color and black-and white prints; binding; lamination; finishing, and folding. Customers can select from a variety of print products, including presentations, flyers and brochures, business cards, menus and more. Participating locations also offer online printing and wideformat printing.

For more information on The UPS Store products or services, or to find a location near you, visit www.theupsstore.com/logistics.

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Business Report | August 2011

14

| HIDDEN TR EASUR E

Opera House an inspirational treasure to Smyrna

By Carol Kinsley If mystery dinner theater, comedy, children's plays, musicals, art shows and even opera appeal to you, you need to discover the Smyrna Opera House. Just look for the steepled bell tower pointing skyward at 7 W. South Street in downtown Smyna. The Smyrna Opera House offers an eclectic mix of musical acts, theatre productions and comedy events every year, with an ambitious schedule starting this August. The facility was site of an annual Summer Theatre Camp for 8 to 15-year-olds in July.

After a fire on Christmas night, 1948, nearly destroyed a whole block of buildings in Smyrna, the Old Town Hall, which had become the Smyrna Opera House, was roofed over, creating a flat-roofed, two-story building with little hint of its previous glory. In its nearly 80 years before the fire, the building had housed a theater, town offices, police and fire stations, public library, movie house, lodge hall and jail. It had seen graduations, cotillions, parties and turkey suppers, dances, debates and concerts. But in the second half of the 20th century, while the second floor was used occasionally for meetings or dances, it dwindled into storage space for the library and the building as a whole seemed abandoned to decay, the rich history of this treasure destined to be forgotten.

In 1998, however, the Smyrna-Clayton Heritage Association began a campaign to restore the “Old Town Hall” and with it, the Smyrna Opera House, so that Smyrna could once again have a cultural and performing arts center. Five years and 3.6 million dollars later, according to the Opera House website, "music echoes from the B. Stimson Carrow Auditorium, and parties, lectures and art exhibits take place in the rebuilt third floor John W. Dickinson Room."

The building was completely restored,

Business Report | August 2011

B.J. Douglass and Frederick Douglass IV, (great-great grandson of the abolitionist) appeared at the grand re-opening of the Smyrna Opera House held in 2003. Photos courtesy of Smyrna Opera House

opening in March 2003. Added to the original structure were an annex which houses the executive director's office, public restrooms, a theater lobby, dressing rooms, a small kitchen and a box office.

During restoration, great care was taken to preserve all the remaining original materials, from the flooring in the auditorium to the stage doors and oval framed windows.

With few archival records, the Restoration Committee had to rely on contemporary newspaper accounts of events and period research to recreate the Opera House as it looked in 1887, when the stage was added at the height of the Victorian era.

The Opera House is once again just as inspirational a treasure as it was when it first opened its doors in the winter of 1870. Now formally a non-profit Community Cultural and Performing Arts Center, the facility includes: • The B. Stimson Carrow Auditorium which seats up to 250 as an auditorium and up to 125 in a banquet setting. It can be sectioned into individualized "break-out" areas, proving settings for luncheons, weddings, parties or anniversary celebrations.

• The Dickinson Room which seats up to 150, 125 for a banquet and likewise can be sectioned off.

• The Gallery, perfect for a small reception or buffet for about 30 guests, or a business workshop and hospitality center.

David Keller came aboard as executive director three years ago, after a varied career in cultural activities from theater to producing his own plays, to house manager and then cafe manager at Walnut Street Theater in Philadelpia, to the Delaware Theater Company in Wilmington, The Delaware Symphony, the Grand Opera House and Appel Farm Arts and Music Center in New Jersey. In between, he started his own professional theater company, Act Out Theater, in New Jersey.

"Then I applied here and made it, thankfully. I love Delaware!" Keller said enthusiastically.

The events scheduled through the fall are not strictly opera, in fact, they are more eclectic than musical. Keller said he had brought in comedy acts and amateur talent competitions, "Smyrna's Got Talent" using the American Idol format.

"For two years, we had teens and adults competing," Keller said. "Two teens won.

Last year it was just kids. Every year it has been big. The patrons love it. They vote, then and there. We have three shows, with the top three or four contestants in the last show. The patrons bring signs and really get into it. It's fun."

In addition to the summer theater camp in July, there's an outreach through the high school and middle school. Recently, Keller said, they did a blues outreach to Black Diamond Hope House north of Smyrna for patients with cerebral palsy. Two members of the band 61 North came and played. "It was a blues infused rock band," he said. "They played acoustic music for Hope House."

An annual art show brings in regional artists from Maryland, Pennsylvania, New Jersey and, of course, Delaware. Every year there's an art show for graduating high school seniors at Smyrna High in the spring, so they'll have experience showing their art.

True to the "community culture" designation, the center hosts dance classes, beading classes and sculpting classes. "We partner with Fitness Made Fun, which offers zumba dance, also yoga and other dance classes," Keller said. That brings in new people.

The facility, in whole or part, is available for rent. Keller said, "I think the prices are really reasonable. It's a beautiful space. People rave about the memories they've made."

Don't miss the opportunity to share The Magical Pied Piper with your children or grandchildren on Aug. 13 or 14. Shows are at 2 and 7 p.m. Saturday and 2 p.m. on Sunday.

Admission is $12 adults and $5 for children.

For tickets call (302) 653-4236 or visit www. smyrnaoperahouse.org.

15 Becker Morgan wins award

Becker Morgan was recently awarded the 2010 Home Builders Association of Delaware Regal Award

The Architectural/Engineering firm Becker Morgan Group was recently awarded the 2010 Home Builders Association of Delaware Regal Award for Best Residential Addition/Alteration over $500,001 for “The Seaside House” in South Bethany.

The Regal Awards, with a panel of judges including architects, builders, and marketing experts, recognize the achievements and excellence of Home Builders Association members and exceptional projects completed within the last year. Miken Builders was the builder and developer of “The Seaside House”. The design team included Christopher L. Pattey, senior associate and Eric M. Catellier AIA, LEED AP of Becker Morgan Group as well as Barry Dixon Interiors. Situated on an Atlantic oceanfront dune, “The Seaside House” underwent a dramatic makeover. The design challenge was to repurpose, reconfigure, and reinvent the existing beach house. The owners desired an overall aesthetic update; an increase in space; and an improvement in overall flow and function.

Miller joins Hilyard’s

Meagan Miller has joined Hilyard’s Business Solutions as an account manager. Her office is located at 4164 N. DuPont Hwy., Dover.

Miller, a Seaford native and Wilmington University graduate, has three years of experience in document management and business equipment.

To reach Miller, email mmiller@ hilyards.com.

Business Report | August 2011

16

| TOW N SPOTLIGHT

Georgetown Chamber considers new location after fire

By Carol Kinsley A fire on May 7 may have heavily damaged the historic Georgetown Train Station but it did not diminish the enthusiasm of the Georgetown Chamber of Commerce which had its headquarters in the building on Layton Avenue.

Constructed in 1885, the station belongs to the Historic Georgetown Association, which had undertaken a major renovation in 2003. The Chamber of Commerce has been located there for about four years, according

Business Report | August 2011

to Karen S. Duffield, who has been executive director of the chamber for the past three years.

"We were so pleased to be part of the historic train station, and to call it home. It has always been such a showcase for the Chamber to be there. And the HGA was equally pleased that we were there to manage and keep an eye on it and make it available to the public. It was a visitor center, sort of, even though Georgetown isn't really a 'visitor destination' yet, but someday ...

"We loved being there. It was a beautiful

building and it will be again."

Duffield said the fire was a tragedy in many respects, particularly for the Delaware SeaSide Railroad Club, which occupied the second floor and lost about $40,000 worth of model trains and equipment, some of it irreplaceable.

"Kids and train enthusiasts loved the trains," Duffield said. The club spent years and years of work handcrafting trains and replicating local towns and depots. The club incurred the lion's share of the loss in the fire, she said.

17 The building sustained tremendous damage in what was a huge, hot and destructive fire, she continued, but the HGA, thanks to the quick response of the fire department, was able to save its artifacts. "So when the building is restored — perhaps by the end of the year — they'll be able to put things back in place bigger and better than before."

The Chamber's losses were mainly due to water damage.

"We were caught off guard, particularly because we were in the throes of planning for the Delmarva Chicken Festival. We were able to save our records," Duffield continued. "If we had lost those, we would really have been devastated, especially in terms of the Chicken Festival itself.

"The town stepped up quickly and housed us for a couple of weeks, and we are now at the old Insurance Market Building on DuPont Boulevard, where we have set up temporary offices. It's been a godsend.

We are so thankful to the Insurance Market for allowing us to use the space so we were able to get through the festival. Now we're playing catch up on work and services the Chamber has to do on a regular basis."

Duffield said the fire in many respects was a set-back, but the positive thing the Chamber is taking away from the experience is that it is forcing the chamber to look more into strategic and long-term planning.

"We're taking internal inventory of what we have and what our resources are. We want to refocus and better serve our membership and the community," Duffield said.

"We need to look to the future, to see what kind of role the Chamber should be playing. In our search for permanent offices we are taking that into consideration.

Ideally, we want to be an obvious presence in the community."

Whether it would be better to be in the heart of town ("The Circle would be fabulous," she said) or more advantageous to be on Market Street at the gateway to Georgetown, or on the highway where development seems likely to centered, is up for discussion.

Regardless of location, the Chamber will not stray from its mission to grow and promote its business members. "We need to have a clear vision of whether that can be accomplished through better economic development or if we need to focus on bringing visitors to the area, making Georgetown more a 'destination,' " she said.

Georgetown has a lot to offer, but its amenities are different from coastal areas.

"Maybe we need to develop more proactive ways to redirect peoples' interest and aware-

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Business Report | August 2011

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Business Report | August 2011

ness to the benefits of Georgetown beyond the proximity to the beaches. We can't forget it's the county seat. There's a uniqueness to that. And the town center, I think, is one of the most beautiful I've seen," Duffield professed.

The town "has a lot of appeal that we would love other people to be aware of."

The HGA has approached the Chamber with a new idea of how offices might be set up at the rebuilt train station, "but those details are so new because it's newly under reconstruction," Duffield explained.

"We have not discounted the possibility. If the decision is to return, I can only imagine it will be more of an advantage for the Chamber to be once again in such an historic landmark. And knowing how the HGA renovated it the first time, this time it will be even better."

However, the Chamber is keeping its options open, encouraged by a variety of spots available.

Duffield stressed the importance of membership, which has declined due to the present economy. She added, "the last thing a small business should cut in their budget is advertising dollars. If your name is not out there, people forget about you. They won't call you and you'll lose business."

She thinks of membership dues as advertising dollars well spent, particularly because the Chamber has a great website, www.georgetowncoc.com, offering low cost advertising to members.

"It's going to be those businesses that might be treading water, barely making ends meet, that keep their name still out there, that when the upswing happens — and it will — people will still know about you and you'll be ahead of the game," Duffield declared.

"The strength of the Chamber comes from the strength of its members, so we want our members to be strong and producing. We also depend on a strong membership roster because we can't provide services to members unless we have a strong membership revenue.

She encouraged potential members to call 856-1544, or visit the website, or email her directly at karen@georgetowncoc.com for more information about the benefits of membership.

"Where we'll put up our shingle and our welcome mat we'll probably know sooner than later, because where we are now won't last forever," she said. Wherever the Chamber is located, it will be working for its members' benefit.

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Aug. 3 - 1st Wed. - Economic Development Council Meeting - Noon - Georgetown Wesleyan Church - 618 North Bedford St., Georgetown - All are welcome & lunch is provided!

Aug. 5, 12, 19, 26 - Every Friday - Georgetown Farmers’ Market - 3-6 p.m. - No. Bedford Street Park (Next to the GT Presbyterian Church). New & different vendors every week! Buy Local…Eat Fresh!

Aug. 10 - 2nd Wed. - Chamber Breakfast Meeting- 7:30 a.m.-Lighthouse Landing Restaurant- NOTE NEW HOST LOCATION !!! 21553 Rudder Lane at the Sussex County Airport. Our Special Guest Speaker TBA. $9 per person at the door. RSVP by Noon on Tues. Aug. 9th. Call 856-1544.

Aug. 17 - 3rd Wed. - Chamber Mixer - 4-6:30 p.m. - Hosted by Jessie Styers of Got Tile? - 25688 Styers Dr. in Georgetown.

This is the chamber’s monthly ‘after hours’ event that provides excellent opportunity to network with other professionals and promote your business. For more information, call 856-1544.

Aug. 24 - 4th Wed. - Luncheon Meeting - Noon- The CHEER Center-Sandhill Rd., Georgetown-Special Guest Speaker, Congressman John Carney (tentative). $10 per person- RSVP by Noon on Tuesday, Aug. 23rd. Call 856-1544

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Business Report | August 2011

Maple Dale Country Club one of Dover’s best kept secrets

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Business Report | August 2011

Maple Dale Country Club has a long history - deed to the land dates back to 1684 - and one very old house - one of the original structures from the 1700s which faces the 16th green and 17th tee remains a personal residence.

But the club is not relaxing on its laurels. Located on the corner of Route 8 and Kenton Road in Dover, the club house has been recently renovated; there's a new 19th hole — that's a golfing hole, not a drinking hole! — and holes 6 and 9 have been redesigned this year. The first stage of building a 55+ community right on the golf course is in full swing, with town homes and condos under construction.

New members are welcome, with provisions for single membership, individual golfer in the family and full family membership. Membership privileges extend to use of the 16,000-square-foot clubhouse, swimming pool and tennis courts as well as the golf course and driving range.

The private club offers a very affordable special membership package for young adults age 18 to 41, with affordable initiation fee, food and beverage minimum and monthly dues.

Banquet facilities are available to members or the general public to accommodate from five to 200 guests, with two separate bars adding to the pleasure of private events.

Guests can spill onto the outdoor deck and covered terrace to enjoy the view. The Ballroom, divisible into three sections, can accommodate 300 people for an elegant cocktail reception or 175 people for a seated dinner.

Smaller private rooms also are available. Maple Dale has its own professional chef who will create a menu just for your group.

For membership or banquet reservations, visit www.mapledaleclub.com or call (302) 674-4951. Maple Dale Country Club is "one of the best kept secrets located right in the heart of Dover, Del."

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www.hilyards.com About Us. Built with integrity and grown through a commitment to an honest day’s work, Hilyard’s has been providing office solutions to local businesses for more than 50 years. Today Hilyard's is a fast-paced document management and business equipment force with one mission in mind: to serve the customer with unsurpassed excellence. Hilyard's Business Solutions is proud to be one of the leading Business Solutions providers in the region, headquartered in Wilmington, and serving Delaware, Southeastern PA, as well as the Maryland Eastern Shore.

Business Report | August 2011

22

| COV ER STORY

Hilyard’s Inc. Business Solutions looks to serve cutomer needs in new Salisbury location Above: Robert Hilyard Right: Charles Hilyard (circa 1973)

By Lynn R. Parks

Not too long ago, Robert Hilyard, president of Hilyard’s Inc. Business Solutions, hired a consultant to evaluate how his company was doing. The consultant interviewed all of Hilyard’s employees and reported back his findings.

“He told me that he didn’t think that he’d ever seen the reaction that he saw here,” Hilyard said. “He said that every one of our employees knew that the customer is the most important thing.”

That attitude, which Hilyard said sets his company apart from other document handling companies, is something that he practices as well as preaches.

“It all starts with me,” he said. “I don’t screen my calls. So if somebody has a problem, they can get in touch with me. And our customers know that they will get an answer.

I will lose money to make a customer happy.”

Our reputation is that Hilyard’s will do whatever it takes to make the customer happy.”

This is something that Hilyard learned from his dad, Charlie, who started the company in 1959.

“Dad instilled a great value here, and that is that if we take care of a customer, we will have a customer for life,” he said. “He was a good salesman and he brought that attitude here with him.”

Before he had his own company, Charlie Hilyard was a salesman for National Cash Register (NCR) on Shipley Street in Wilmington. He had been there for 13 years and was doing well, his son said, when higherups told him that they were cutting his sales territory.

“He had a junior salesman under him and they said that they were going to let the junior Business Report | August 2011

go out on his own,” Robert Hilyard said. “And any order that wasn’t filled in 30 days, they weren’t going to pay commission on. That was hard because it took six months to get a cash register in.”

Charlie Hilyard was very upset, his son said. He left NCR and, borrowing $25,000 from his mother and from a boarder she had living with her, bought the Typewriter Exchange, a Wilmington company that was founded in 1928.

“He had three children,” said Robert, who was just a year old at the time. “He really took a chance. Back then, $25,000 was a lot of money.”

Charlie’s gamble paid off. A year after buying the typewriter sales and repair company, he renamed it Hilyard’s. And he started selling mimeograph machines, as well as repairing them and selling the supplies that they required.

“That really launched us into the copier business,” Robert said.

Today, Hilyard’s customers number in the thousands. It has 40 employees in four locations: the original Wilmington office, offices in Dover, opened 20 years ago, and Paoli, Pa., opened in 2009, and its newest location in Salisbury, Md., which just opened in June. A ribbon cutting was held at Hilyard’s newest facility on June 29.

“We cover Chester County and Delaware County in Pennsylvania and Delaware and the whole Eastern Shore,” Hilyard said. “We were continually getting more business down in the Salisbury area and wanted to have the same reputation for service down there that we have in our other locations. So we opened an office so we can offer more immediate service.”

The company sells and services printers and copiers. It sells computer systems and software and maintains servers and networks, checking to make sure they aren’t going to

shut down because of over-capacity and monitoring for viruses. It also offers off-site backup capability, so that important documents can be retrieved if something happens to a company’s network.

Hilyard’s service people go out five days a week, seven days a week if requested by the customer. Each technician has a fully-stocked van so that parts are readily available.

“We have customers that are very small enterprises and customers that are Fortune 500 companies,” Hilyard said. “We care about the little guy as much as the big guy.”

Robert Hilyard was named company president in 1992 and became full owner five years ago. (His father, 86, and his mother still live in Wilmington.) He led the company into the computer age, he said. And he has given his employees more authority to make decisions than his father did.

“When my dad went on vacation, the whole company was on vacation, because no one could make a decision,” he said. “I knew that I had to empower people to do things. It makes them feel responsible and gives them a stake in the company so that they want to see it succeed.”

Hilyard wants the company that his father started to continue to expand. “I think that we will stay fairly local, continue to move from the center out, but I want to grow,” he said. “I just don’t want to grow to the point that the customers aren’t important anymore.”

He is pleased with the company’s new office in Salisbury.

“People are noticing us,” he said. “They say to me, ‘I saw your van the other day,’ and I say that they have probably seen our vans before, and just didn’t recognize the name.

Now, with our new home, people are paying attention to us and we are starting to be recognized.”

23

Business Report | August 2011

24

| COV ER STORY

Safe, healthy mobility is goal Resolution seeks to create connecting bike paths and walkways

By Lynn R. Parks Included in this year’s state bond bill, approved by the General Assembly June 30, is $7 million to create new bike and pedestrian trails in Delaware. Of that, $2 million is to go for trails in state parks and $5 million for trails outside of parks.

This follows on the heels of a General Assembly resolution asking the Delaware Department of Transportation to work toward creating bike paths and walkways that connect towns and communities. The state Senate passed the resolution May 10 and the House passed it on May 12.

The resolution, sponsored in the Senate

by Sen. Robert Venables, a dedicated bicyBusiness Report | August 2011

clist, and in the House by Rep. Dave Wilson, directs DelDOT to work with counties and municipalities, as well as with other state organizations, to plan and find funding for networks of walkways and bikeways “with special focus on connecting centers of population with workplaces, schools, residents, business, recreation areas and other community activity centers.” The purpose of such a network, the resolution says, is to “provide safe, convenient, cost-effective and healthy mobility via walking and bicycling.”

The paths are to be located on “independent rights-of-way outside of the rights-ofway of existing roadways,” the resolution says.

In addition, the department of transportation is required to report annually to the

state’s Bond Committee on its progress.

The resolution has been endorsed by Gov. Markell. Recently, Markell met with proponents including John Hollis, Seaford, Sussex County manager of community and government affairs for Nemours Health and Prevention Services, which promotes healthy living for children. “We had a very powerful session,” Hollis said. “The governor talked about his personal commitment to getting people outside and exercising.”

Nemours Health and Prevention Services was a major supporter of the resolution, as was Bike Delaware, a biking advocacy group.

Biking and walking paths encourage physical activity, Nemours says. In particular, research shows that children who can walk or bike from home to school and back are more

25 physically active overall, a major step in combating childhood obesity.

“This is a significant step forward,” Hollis said. “This will give us a platform for population change.”

According to Nemours, obesity among children who are 6 to 11 years old has quadrupled in the last 40 years. In Delaware, 37 percent of our children are overweight or obese. Children who are obese are more likely to become adults with diabetes and heart disease. A child is obese when his weight is 20 percent more than it should be.

Children in Delaware spend an average of four minutes a day, 28 minutes a week, in an outdoor activity, Hollis said. In contrast, they spend about 43 hours a week sitting in front of a screen, either television or computer.

Up to 60 percent of our young teenagers, age 13 and 14, could not pass physical tests required for enlistment in the military service, he added.

“Many legislators agree this [resolution] provides a basis for progressive change in Delaware that will create an environment where walkability and bikeability become a priority,” Hollis said. It promises to be the start of a “societal change that embraces active living,” he added.

Hollis particularly praised the resolution’s demand that DelDOT provide annual reports to the Bond Committee. That requirement “will be a key sustaining factor” of the pathways program, he said.

Representatives with Bike Delaware had similar praise. For the first time, the advo-

cacy group said, “DelDOT has legislative direction to invest directly in closing the most difficult, and often dangerous, gaps that discourage people from choosing walking or bicycling for their routine travel needs.”

In addition to health benefits, the group said, good biking and walking paths can provide economic help to families struggling to pay for gasoline and automobile upkeep.

“Such flexibility will only become more important if fuel prices rise further,” it said.

The paths can also encourage tourism and economic development, the group added.

In addition to drawing more people to the state’s beaches, they can “also bring tourists into the countryside to enjoy parts of Delaware they would not otherwise visit.”

Leave the driving to Delmarva Transportation When it's time to let someone else do the driving, Delmarva Transportation stands ready at the wheel.

The transport service provides scheduled transportation to airports, doctor’s appointments, and other destinations allowing passengers to enjoy themselves by not worrying about the hassles of driving. A family business established in 1999 by brothersister duo Paul Webb and Debbie Prettyman along with their mother Pauline Nickerson, Delmarva Transportation has grown from a single van to a fleet of 19 vans (17 minivans and two 12-passenger vans).

The company is proud of its timely door-to-door service; however, Delmarva Transportation is not a taxi service where you can call just before you want to go.

Most services are private rides and by appointment at least 24 hours in advance.

Delmarva Transportation provides doorto-door service to airports such as BWI, Philadelphia, Salisbury and Dulles.

They have also partnered with brokers providing transports for clients who need to go to the larger medical facilities; such as University of Pennsylvania, Johns Hopkins, etc. None of their vans are wheel chair accessible so clients must be ambulatory.

They offer reasonable rates that are based on mileage and wait time.

Webb attributes the growth of the business to the family’s hard work and its dedicated employees along with the satisfaction of repeat customers and their word-ofmouth recommendations.

The company prides itself in its outstanding customer service. Customer Service has always been their No One

focus, Prettyman said. She added that the family business has been very blessed.

"Even in these bad economic times, we've held our own." (That’s an understatement - the company has put 25 employees to work!)

The company is now looking to diversify and reach out into servicing other market areas. The next time you need a ride, call (302) 349-0840 or, toll free, (877) 769-7433. A website is under development.

Visit delmarvatransportation.com.

Business Report | August 2011

26

HEALTH REPORT

Anja Ziemba RN, BSN, Clinical and Nursing Informatics coordinator and Wanda Bishop, RN, SSU review an electronic medical record. Nanticoke Memorial Hospital recently completed the addition of Computerized Physician Order Entry to its Electronic Medical Record.

NMH implements computerized physician order entry system Nanticoke Health Services is committed to providing quality health care for our community. An essential piece of providing the best health care possible is providing the best communication possible through integrated information technology.

The American Recovery and Reinvestment Act (HRRA) of 2009 was adopted to help healthcare providers improve the health of the nation through a solid health information infrastructure.

An important part of providing solid health information is the Electronic Medical Record (EMR).

Nanticoke Memorial Hospital, with the successful implementation of a Computerized Physician Order Entry Business Report | August 2011

(CPOE) system, has met all requirements for Stage 4 of the Healthcare Information and Management Systems Society (HIMSS) adoption model related to the implementation of an EMR. Less than 11% of hospitals across the country have reached Stage 4.

By early next year, Nanticoke expects to be at Stage 6 of the adoption model. Currently less than 4% of hospitals nationwide have met the HIMSS Stage 6 requirements.

“We are excited about the significance of this project to Nanticoke’s future. We are already seeing results in the form of improved physician communication and continuous improvement in the quality of care received by our patients,” said Penny

Short, chief nursing officer.

In addition to the advances in information technology at the hospital, the Nanticoke Physician Network is in the process of implementing the first phases of an Electronic Health Record (EHR) throughout its employed physician offices.

With the first phase expected to be complete by the end of the year, patients will no longer have to provide the same health information to each health care provider they see within the Nanticoke Physician Network. For example, a specialty physician within the network will be able to access patient health information recorded by a family practice physician from within the network.

27

Wound Healing program offers new hope A minor cut or scratch poses little problem for most of us. But for some 5 million Americans who do not have the ability to heal properly due to poor blood circulation from diabetes, paralysis, or other problems, a simple sore or cut can result in serious infections, gangrene and even amputation.

The wound healing program located at Nanticoke Wound Healing & Hyperbaric Center in Seaford is part of a network of facilities across the country specializing in the comprehensive treatment of chronic sores and wounds.

The clinical staff thoroughly assesses each patient's underlying causes that lead to chronic sores and wounds. These causes include diabetes, trauma, paralysis and circulatory problems. After each assessment, the treatment plan is individualized to meet the specific needs of that patient.

The key to success at Nanticoke Wound Healing & Hyperbaric Center is the use of the latest scientifically proven methods and technologies in treating patients with chronic wounds.

Patients and their families and caregiv-

Margaret Callaway, hyperbaric tech and Dr. Jack Dilts, panel physician, stand next to one of the hyperbaric oxygen therapy chambers that facilitate the advanced treatment of wound healing. ers are taught how to care for their wounds at home to further facilitate faster and more permanent healing.

The latest approved devices to protect the

healing wounds are also used in the program, including hyperbaric oxygen therapy.

For more information, call the center at 628-8322.

Foundation receives $3 million gift for nursing education campaign Beebe Medical Foundation has received a $3 million gift for the Nursing Education Campaign from the Ma-Ran Foundation. This sizable donation is the largest in the history of Beebe Medical Center, and will allow the construction to begin on expanding and modernizing the Beebe School of Nursing.

The Beebe Medical Center Board of Directors has agreed to recognize this generous donation by naming the school of nursing in honor of one of the donors, Margaret H. Rollins, a Lewes native now residing in Atlanta, Ga. The school, celebrating its 90th anniversary this year, will be known as The Margaret H. Rollins School of Nursing at Beebe Medical Center.

The campaign cabinet and the Board of Directors of the Beebe Medical Foundation can now pursue raising the $2.5 million needed to complete Phase II as the medical center

moves forward with construction of Phase I, which is scheduled to begin in the summer of 2012 after the end of the upcoming school year. The Ma-Ran Foundation was established

by R. Randall Rollins and Margaret Rollins of Atlanta. Mrs. Rollins, known to childhood friends as Peggy Hastings, was born in 1933 in Lewes and grew up here.

Beebe Medical Foundation records show that the Ma-Ran Foundation has been a continual benefactor of Beebe Medical Center since 1985. Randall Rollins is the son of O. Wayne Rollins and a nephew of John Rollins, who also has been a benefactor of the medical center.

Today, Beebe School of Nursing is housed in an antiquated building with space to enroll a maximum of 30 students each year. The expanded school will allow the number of enrolled students to double to 60, and it will allow the latest in educational technologies to

be installed.

Phase I includes demolishing an existing 48-year-old, 2-story dormitory building and replacing it with a 3-story, 18,000-square-footbuilding that will house modern classrooms and clinical laboratories.

Phase II includes the renovation of the main school building and its faculty offices and library, and the construction of another building to house seminar rooms and computer labs.

In May of 2011, the Beebe Medical Foundation officially kicked off the Nursing Education Campaign to raise $2.9 million for Phase I, estimated to cost nearly $6 million.

Beebe Medical Foundation already had in hand $1.8 million in state and federal funding and about $1 million in donations that had been made in anticipation of the project.

For more information, call 302-644-2900 or visit www.beebemedicalfoundation.org.

Business Report | August 2011

28 | HEALTH R EPORT Drive benefits West Seaford Elementary Nanticoke Health Services held a donation drive for West Seaford Elementary School throughout April and May. Books, board games, collared shirts and belts were collected to give to students in need and to aid in classroom activities. Donation boxes were located in the lobbies of Nanticoke Memorial Hospital, Mears Diagnostic Imaging, LifeCare at Lofland Park, Nanticoke Pediatrics, Dr. Joseph Olekszyk’s office and Dr. Harry Lehman’s office. Nanticoke staff and community members donated a total of five large bags of clothing, six boxes of books and a large box of games.

The donation drive was executed as part of Nanticoke’s West Seaford Elementary Community Outreach Program, a subcommittee of Nanticoke’s Community Benefit Committee. The committee met with West Seaford’s principal, Dr. Todd Fishburn to discuss how Nanticoke could help students at the elementary school. A donation drive and field trips to the hospital were decided as outreach

Feinours retire after a combined 81 years of service

Steve Rose (right), CEO Nanticoke Health Services, presented donations from community members and Nanticoke’s staff to benefit students at West Seaford Elementary School. Dr. Todd Fishburn (left), principal West Seaford Elementary, accepted the donations on behalf of West Seaford Elementary.

initiatives to start the program off.

Nanticoke Health Services plans to continue their partnership with West Seaford Elementary to increase community outreach efforts.

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Business Report | August 2011

A husband and wife team has retired from Bayhealth Medical Center following a combined 81 years of service to the community. Bayhealth honored Senior Vice President of Corporate Services Terry V. Feinour and Chief Certified Registered Nurse Anesthetist Carol A. Feinour who both stepped down following distinguished careers at Bayhealth-Kent General Hospital.

Terry Feinour first arrived at Kent General Hospital in 1971 as chief information officer, becoming one of the first dedicated chief information officers on the Delmarva Peninsula. During the 1970s, Feinour helped put Kent General Hospital’s information systems on the “cutting edge.”

During the 1980s, Feinour continued leading the Information Services Department at Kent General and also took on the responsibility of managing the construction of a hospital expansion in 1986.

The “1986 addition” was the first major addition to Kent General Hospital financed by a public bond offering. His outstanding leadership earned Feinour a promotion to vice president in 1989.

Carol Feinour began her career at Kent General Hospital on Sept. 7, 1970. At the time, she was hired as a staff certified registered nurse anesthetist, one of three CRNAs to serve at the time. Feinour spearheaded the training program for the first three students in the Kent General Hospital School of Anesthesia. She continued to serve as a clinical instructor until 1985 when the Kent General Hospital / Wesley College School of Anesthesia closed.

In 1992, Carol Feinour earned a promotion to Chief CRNA, a position which she held until her retirement nearly 20 years later. For 19 years as Chief CRNA, Feinour led her department to high clinical and professional standards and served as a role model for all CRNAs. One of her most significant accomplishments was the establishment of clinical affiliations with Villanova and Drexel Universities, and more recently with Penn and Thomas Jefferson Universities, utilizing the Kent General Hospital as a clinical site for anesthesia students from these prestigious academic hospitals. In addition to volunteer work, both Terry and Carol plan to travel and spend more time with their family which includes two children and two grandchildren.

29

Golf Tourney supports Cancer Care Center The Seaford Ladies 9 Hole Golf members will host the “Pretty In Pink” golf tournament and a pre-tournament event to benefit Nanticoke Memorial Hospital’s Cancer Care Center. The fundraiser will kick off with a dinner and auction at 5 p.m. on Wednesday, Aug. 10, at the Nanticoke Senior Center (formally the Seaford Golf and Country Clubhouse). The pre-tournament evening will conclude with a fashion show, featuring many local models.

On Thursday, Aug. 11, ladies will tee it up for cancer at Hoopers Landing Golf Course in Seaford. Ladies participating in the 9-hole two-person tournament will take to the course in the morning, followed by lunch and awards.

Enthusiastic golfers will have numerous chances to test their skills by competing in oncourse activities.

Proceeds from the two events will benefit the Nanticoke Cancer Care Center by providing funding for the purchase of a skin analysis machine (SAM), a sophisticated, portable tool that combines black-light blue lightening with magnification for analyzing skin conditions.

SAMs aid in the discovery of conditions that are not visible to the naked eye such as blemishes, congestion under the skin, dehydra-

Members of the Seaford Ladies 9 Hole Golf recently toured the Nanticoke Cancer Care Center. The ladies learned about the services available at the center, close to home. They experienced the journey of a cancer patient from diagnosis to completed treatment and how the funds from “Pretty In Pink” will positively impact the community and cancer patients.

tion and degeneration of the skin. Conditions that are visible to the naked eye on those with light skin are often harder to see or missed altogether on those with darker skin.

The SAM will enable Nanticoke healthcare professionals to provide skin screenings at the center and throughout Sussex County through health fairs and community outreach events.

Businesses and individuals may support the “Pretty In Pink” event through sponsorships and donations.

For sponsorship and more information on the pre-event and tournament, contact Nancy Harper at 629-7272 or wwharp13@comcast. net.

Cardiac Surgery program earns top rating The Cardiac Surgery program at Beebe Medical Center has received the highest quality rating from The Society of Thoracic Surgeons. The program is part of a unique partnership with the Center for Heart & Vascular Health at Christiana Care Health System, which also received the top rating.

After analyzing national cardiac surgical data from Jan. 1, 2010 through Dec. 31, 2010, the Society reported that Beebe Medical Center's performance in cardiac surgery was in the highest-quality tier, and gave Beebe Medical Center a 3-Star rating, the highest category of quality. Of the 968 participating hospitals that submitted

data for analysis, approximately 13.5 percent received the 3-Star rating, including the program at Christiana Care.

The 2010 rating is the second in a row for Beebe Medical Center, and the third in total since the cardiac surgery program began in 2007.

“This ranking places the cardiac surgery program at Beebe Medical Center among the best in the nation,” said Paul Minnick, vice president of Patient Care Services at Beebe Medical Center.

Minnick praised the cardiac surgeons at Beebe Medical Center, Fernando Garzia, M.D., medical director of the Cardiac

Surgery Program, and M.L. Ray Kuretu,

MD, for their expertise and professionalism.

“Drs. Garzia and Kuretu are truly com-

mitted to their patients,” he says. “They

maintain the highest standards of quality and continually focus on the making the

best decision for each patient, and always put the safety of the patient first.”

Beebe Medical Center’s Cardiac Surgery

program, has an affiliation with Christiana

Care Health System. Drs. Garzia and Kuretu are members of Christiana Care Cardiac Surgery.

Business Report | August 2011

30

BUSINESS LICENSES Bethany Beach Meris Properties LLC; 26 Pennsylvania Ave., Bethany Beach; professional and/or personal services Rector Enterprises Inc.; 820 Garfield Pkwy., Bethany Beach; contractor-residential Redbox Automated Retail LLC; 39820 Hickman Ln., Bethany Beach; lessor of tangible personal property Bridgeville Lique Benz Rene, Disciple Cleaning Service; 8804 Cannon Rd., Bridgeville; professional and/or personal services-unclassified Camden Zayds Taste of New York LLC; 180 Thoomas Harmon Dr., Camden; retailerrestaurant Delmar Furniture & More Inc.; 1 Gerald Ct., Delmar; retailer-furniture & fixtures Risbon, Luke, Luke’s Graphics & Gen. Computer Services; 18672 Line Church Rd., Delmar; professional and/or personal services-unclassified Smith, David; 12836 Whitesville Rd., Delmar; reconciliation purpose code Dover Atmiya Inc., Fulton Market; 316 Fulton St., Dover; retailer-food (except restaurant), tobacco products retailer Aye Thuya; 1025 S. Governors Ave., Dover; professional services-medical office Best in Class Janitorial Svcs. LLC; 153 Harvest Grove Trl., Dover; professional and/or personal services Caputa, Anthony, Tony’s Helping Hand; 48 Richardson Circle, Dover; personal servicesgeneral repairperson Cullen, Amanda L., 29 McDaniel Dr., Dover; professional and/or personal services Cunningham, Larry, Cunningham Mobile Auto Repair; 222 Railroad Ave., Dover; personal service-motor vehicle service Daniels, Gerald L., T’Kaiyah; 75 McDaniel Dr., Dover; professional and/or personal services-unclassified Dixon, Dorothy J., Learning Leaders Literature; 16 Crimson Dr., Dover; professional and/or personal services-unclassified Donald G. Grower, PLS; 6 Birchfield Dr., Dover; professional and/or personal services Farouk Food Svcs. Inc., Jake’s Wayback Burgers; 645 S. Bay Rd., Dover; retailerrestaurant Handi Works LLC; 32 W. Loockerman St., Apt. 411, Dover; contractor-residential Integration Technology Ventures; 9 E. Loockerman St., Ste. 3A, Dover; wholesalerelectrical goods Business Report | August 2011

Interstate Agent Services LLC; 3500 S. Dupont Hwy., Dover; professional and/or personal services-unclassified Jackson Jeffrey Emanuel; 33 S. Governors Ave., Apt. B, Dover; professional and/or personal services-unclassified JCET Corporate Alliance LLC, JCET Cubz Proprint; 212 Bay Tree Rd., Apt. 203F, Dover; professional and/or personal services Katbri Holdings LLC; 584 N. Dupont Hwy., #B, Dover; professional and/or personal services-unclassified M Sweets Catering; 7 Meadowlark Ln., Dover; retailer-restaurant Mehaffey, Alice M.; 1896 Upper King Rd., Dover; retailer-catalogue & mail order house Morrissey, Theresa A.; 201 James Ct., Apt. 303, Dover; professional and/or personal services One Main Financial Inc.; 1057 N. Dupont Hwy., #17D, Dovcer; finance or small loan agency Pawsitively Spoiled Pet Services; 37 Failing Ave., Dover; professional and/or personal services Shree 1 Inc., Mike’s Store; 1272 S. Governor’s Ave., Dover; tobacco products retailer/retailer-petroleum products Sullenberger, Lee H., EZ Hauling Co.; 136 JPS Dr., Dover; drayperson/mover Twisterz; 41 Forest Creek Dr., Dover; retailer-food (except restaurant) Van Newkirk, David C., Docnic Management; 1283 College Park Dr., Dover; professional and/or personal services Vicere, Tamara, Glamour Girls Fitness; 722 S. Governors Ave., Dover; professional and/or personal services-unclassified Western Bay LLC, Best Western Galaxy Inn; 1700 E. Lebanon Rd., Dover; hotel Georgetown Avaflow LLC; 18303 Sand Hill Rd., Georgetown; contractor-residential De Palma, Thomas J., Development Partners Guild LLC; 608 N. Bedford St., Georgetown; professional and/or personal services-unclassified ERKP Inc.; 20520 Sand Hill Rd., Georgetown; retailer-restaurant Escalante, J., LLC; 114 Burton St., Georgetown; contractor-residential Everett, James; 4 Snow Rd., Georgetown; professional and/or personal services Lynd, Vania I., Pirin; 28054 Wagner Rd., Georgetown; reconciliation purpose code Silvestri, James R.; 18917 Gravel Hill Rd., Georgetown; drayperson/mover Harrington All American Construction LLC; 321 Delaware Ave., Harrington; contractor-residential Davis, Terry; 489 Sandbox Rd.,

Harrington; contractor-residential Farrington, Vanty L., Farr Landscaping; 119 Railroad Ave., Harrington; professional and/or personal services-unclassified First State Farriers Inc.; 496 Cams Fortune Way, Harrington; professional and/or personal services Harrington Motors Inc., The Painted Rose; 101 Clark St., Harrington; retailer-various products Kennedy, Patrick A., Paradise Found 4 You 2; 198 Gun and Rod Club Rd., Harrington; retailer-various products Midtown Liquor Inc; 2B Liberty Plz., Harrington; reconciliation purpose code Reis, Bob, Delaware State Fair, Harrington; retailer-transient (10 days or less) Shore to Shore Janitorial; 15602 S. Dupont Hwy., Harrington; professional and/or personal services Laurel Aspen Winds LLC; 10253 1 Stone Creek Dr., Laurel; reconciliation purpose code Bijou De Boheme LLC; 508 Pine St., Laurel; reconciliation purpose code Busy B’s; 4466 Old Sharptown Rd., Laurel; professional and/or personal services Family Caribbean Kitchen; 11290 Trussum Pond R., Laurel; retailer-restaurant Hudson, Joshua P., Benny BBQ; 407 S. Poplar st., Laurel; retailer-food (except restaurant) NFA Corporation, Little Creek Deli; 611 W. 7th St., Laurel; reconciliation purpose code Ruark, Diana Michelle, Alpha/Omega Cleaning Services; 225 W. 8th St., Laurel; professional and/or personal services Smith, Johnny, Johnny Smith Painting LLC; 9942 Loblolly Ave., Laurel; contractorresidential Two Guy’s LLC; 9806 Loblolly Ave., Laurel; contractor-residential Lewes Borden, Kevin II; 3304 Savannah East Square, Lewes; tobacco products retailer/ retailer-food (except restaurant) Brinck Billing Consultants Inc.; 6 Deerfield Dr., Lewes; professional and/or personal services Caldwell, Michael W., Provider Billing Services; 108 Deerfield Dr., Lewes; professional services-medical office Cleaning Process LLC; 11725 Brighten Dr., #1, Lewes; professional and/or personal services DR’s Lawn Maintenance LLC, Sussex Yard Waste Removal LLC; 17834 Beaver Dam Rd., Lewes; professional and/or personal services-unclassified Gomes, Cleuton W., Cleuton Williams Gomes LLC; 20212 Robinsonville Rd., Lewes; contractor-residential

31 Life O Licious Healing, Memurphy LOL LLC; 18226 Oak Ln., Lewes; professional services-counselor McNeill, Catherine M., 35745 Cutter Ct., Lewes; professional and/or personal servicesunclassified MG Surf Supplies; 31168 Beaver Cir., Lewes; retailer-various products Sarej Souaad, Sarej; 17063 S. Brandt St., Unit 4103, Lewes; retailer-various products Shore Thing Home Maintenance LLC; 34283 Beech Dr., Lewes; personal servicesgeneral repairperson Milford Accede Inc., The Mustard Seed Inc.; 907 N. Dupont Hwy., Ste. 104, Milford; retailervarious products Guava Homecare Inc.; 72 Scotts Corner Rd., Milford; professional and/or personal services Harmon, Travis L., Harmon’s Handyman Services; 5583 Bucks Rd., Milford; contractorresidential Jenkins, Anne, Anne Jenkins Art Gallery; 127 NW Front St., Milford; retailer-various products Milford Skating Center Inc.; 1 Park Ave., Milford; professional and/or personal servicesunclassified One Main Financial Inc.; 660 N. Dupont Blvd., Milford; finance or small loan agency Sameena, Malhan, Rehabilitation Associates; 21 W. Clarke Ave., Milford; professional services-medical office Shayona Inc., Country Farm; 100 SE Front St., Milford; reconciliation purpose code Millsboro American Transportation Group Inc.; 26607 Mount Joy Rd., Millsboro; drayperson/ mover AML Transportation LLC; 29267 Honeysuckle Knl., Millsboro; drayperson/ mover Chesapeake Medical Billing; 33 Tecumseh Pass, Millsboro; professional and/or personal services Deitrick, Lester; 27537 Briar Ln., Millsboro; contractor-residential Edgers III, Clarence A.; 24436 Hollyville Rd., Millsboro; reconciliation purpose code Finney, Nicole M., Shore Things Cleaning Service; 23 John B. Dr., Millsboro; professional and/or personal services-unclassified Flynn, Lorraine, Castles to Cottages Cleaning Service; 29504 Salt Marsh Loop, Millsboro; professional and/or personal services-unclassified FT Leasing Partnership; 128 Houston St., Millsboro; motor vehicle lessor Justice, John, Super Techs Computer Services; 2 Scott Dr., Millsboro; professional and/or personal services Konopka, David, Long Neck Labs; 26838 Castaway Cir., Millsboro; professional and/or personal services Pathfinder LLC; 445 Woodside Rd., Millsboro; commercial lessor Pritchett, Lori J., Balance; 27033 Trinity Rd., Millsboro; professional and/or personal services

Richard, Donald P., Donald P. Richard Auctioneer; 25878 Circle Dr., Baycity MHP, Millsboro; auctioneer-residential Rojos, Jose Jr., Jr. Technical Services; 22768 Daisey Rd., Millsboro; professional and/or personal services-unclassified Star Diner LLC; 26396 Bay Farm Rd., Unit 6, Millsboro; retailer-restaurant Stitt Family Corporation, Bayside General Store; 27344 Bay Walk Unit 4, Millsboro; retailer-tobacco Seaford Abrams, Mary Catherine, M&R Clean; 10084 Fay Ave., Seaford; professional and/or personal services-unclassified Galaxy Hospitality LLC, Holiday Inn Express; 24058 Sussex Hwy., Seaford; hotel Hard to Handle Sub Shop LLC; 304 High St., Ste. B, Seaford; retailer-restaurant K & A Property Management; 27350 Johnson Rd., Seaford; professional and/or personal services One Main Financial Inc.; 22962 Sussex Hwy., #BSP17D, Seaford; finance or small loan agency Riggin, John; Riggin Heating & AC LLC; 23093 Atlanta Rd., Seaford; contractorresidential Suds, Inc.; 139 N. Hall St., Seaford; professional and/or personal services Thalasinos, James C., Good Thymes Concessions and Catering Services; 26235 Line Rd., Seaford; retailer-food (except restaurant)

Smyrna 190 Stadium LLC, Best Western; 190 Stadium St., Smyrna; hotel Curtis, Florinda, The Gem; 202 N. Dupont Blvd., Smyrna; retailer-various products French Hen LLC, The French Hen on Commerce St.; 20 E. Commerce St., Smyrna; retailer-various products Gill, Justin, Gill Brothers; 2429 S. Dupont Blvd., Smyrna; personal service-motor vehicle service Hall’s Office Cleaning; 662 Dairy Dr., Smyrna; professional and/or personal services Living Well Pharmacy LLC; Living Well Pharmacy; 200 S. Dupont Blvd., Suite #102, Smyrna; retailer-chemicals, paints & drugs Max Auto; 1231 S. Dupont Blvd., Smyrna; personal services-general repairperson Point of Hope Inc; 73 Artisan Dr., Smyrna; professional and/or personal services-unclassified Porter, Christa, New Castle Marketing Specialist; 1500 Wheatley’s Pond Rd., Smyrna; retailer-various products Royal Prevelle General Contracting; 561 Hawkey Branch Rd., Smyrna; contractorresidential Sydell, Adam C., Adam Sydell DMD; 1181 Paddock Rd., Smyrna; professional servicesdental office

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Business Report | August 2011

32

BUSINESS DIRECTORY

ADVERTISING Morning Star Business Report Bryant Richardson 302-629-9788 302-629-9243 fax www.msbusinessreport.com sales@mspublications.com 951 Norman Eskridge Hwy. P.O. Box 1000 Seaford, DE 19973 ARCHITECTS & ENGINEERS George, Miles & Buhr, LLC Michelle Everngam 302-628-1421 302-628-8350 fax www.gmbnet.com meverngam@gmbnet.com 400 High St. Seaford, DE 19973 George, Miles & Buhr, LLC Michelle Everngam 410-742-3115 410-548-5790 fax www.gmbnet.com meverngam@gmbnet.com 206 W. Main St. Salisbury, MD 21801 CHAMBER OF COMMERCE Central Delaware Chamber of Commerce Gina Aurora 302-734-7513 302-678-0189 fax www.cdcc.net gaurora@cdcc.net 435 N. DuPont Hwy. Dover, DE 19901 Business Report | August 2011

Georgetown Chamber of Commerce Karen Duffield 302-856-1544 302-856-1577 fax www.georgetowncoc.com info@georgetowncoc.com 140 Layton Ave., P.O. Box 1 Georgetown, DE 19947 Lewes Chamber of Commerce Betsy Reamer 302-645-8073 Toll Free 877-465-3937 302-645-8412 fax www.leweschamber.com inquiry@leweschamber.com 120 Kings Hwy., P.O. Box 1 Lewes, DE 19958 Greater Millsboro Chamber of Commerce Amy Simmons 302-934-6777 302-934-6065 fax www.millsborochamber.com millsboro@intercom.net P.O. Box 187 Millsboro, DE 19966 Milton Chamber of Commerce Georgia Dalzell 302-684-1101 www.historicmilton.com chamber@historicmilton.com 707 Chestnut St., P.O. Box 61 Milton, DE 19968

Rehoboth-Dewey Chamber of Commerce and Visitor Center Carol Everhart 302-227-6446 800-441-1329 ext. 13 302-227-8351 fax www.beach-fun.com rehoboth@beach-fun.com 501 Rehoboth Ave. Rehoboth Beach, DE 19971 Greater Seaford Chamber of Commerce Paula Gunson 302-629-9690 302-629-0281 fax www.seafordchamber.com admin@seafordchamber.com 304 A High St. Seaford, DE 19973 EDUCATION University of Delaware Professional & Continuing Studies Tara Kee 866-820-0238 302-831-3292 fax www.pcs.udel.edu continuing-ed@udel.edu Carter Partnership Center Del Tech - Owens Campus Georgetown, DE 19947 ENVIRONMENTAL Delaware Solid Waste Authority Mike Parkowski 302-739-5361 302-739-4287 fax www.dswa.com mdp@dswa.com 1128 S. Bradford St., P.O. Box 455 Dover, DE 19903

33 ENVIRONMENTAL CONSULTING Envirotech Environmental Consulting, Inc. Todd Fritchman 302-645-6491 www.envirotechecinc.com info@envirotechecinc.com 16394 Samuel Paynter Blvd.

Suite 203 Milton, DE 19968 EMPLOYMENT Essential Staffing Inc. Best Temps of Dover Patsy Ware 302-674-4357 302-674-4878 fax pware@besttemporaries.com 385 W. North St., Suite A Dover, DE 19904 FINANCIAL Bank of Delmarva Scott Rukowicz 302-875-5901 302-875-1766 fax www.bankofdelmarva.com srukowicz@bankofdelmarva.com 200 East Market St. Laurel, DE 19956 County Bank 9 Sussex County Locations www.CountyBankDel.com County Bank Rehoboth Beach Branch 302-226-9800 302-226-3182 fax 19927 Shuttle Rd. Rehoboth Beach, DE 19971 County Bank Long Neck Branch 302-947-7300 302-947-7303 fax 25933 School Lane Millsboro, DE 19966 County Bank Milford Branch 302-424-2500 302-424-2265 fax 100 East Masten Circle Milford, DE 19963 County Bank Seaford Branch 302-628-4400 302-628-4405 fax 632 West Stein Highway Seaford, DE 19973

County Bank Millville Branch 302-537-0900 302-537-0905 fax 10 Old Mill Rd. Millville, DE 19967 County Bank Georgetown Branch 302-855-2000 302-855-2005 fax 13 N. Bedford St. Georgetown, DE 19947 County Bank Laurel Branch 302-877-5000 302-877-5005 fax 1122 S. Central Ave. Laurel, DE 19956 County Bank Lewes Branch 302-645-8880 302-645-0888 fax 1609 Savannah Rd. Village of Five Points Lewes, DE 19958 County Bank Milton Branch 302-684-2300 302-684-2305 fax 140 Broadkill Rd. Milton, DE 19968 Del One 7 Statewide Locations Philip Hernandez 302-672-1448 302-739-1790 fax www.Del-One.org philip.hernandez@del-one.org 270 Beiser Blvd.

Dover, DE 19904 Delaware State Police Federal Credit Union Stephen Cimo 302-856-3501 ext. 120 302-856-2539 fax www.dspfcu.com scimo@dspfcu.com P.O. Box 800 Georgetown, DE 19947

Seaford Federal Credit Union Seaford Branch Mary Adams 302-629-7852 302-629-9125 fax www.seafordfcu.com mary@seafordfcu.com Seaford Professional Center Rt. 13 South Seaford DE 19973 Seaford Federal Credit Union Dagsboro Branch Veronica Nhan-Nock 302-934-1774 302-297-0016 fax veronica@seafordfcu.com 30650 Dupont Hwy. Dagsboro, DE 19939 Sussex County Federal Credit Union Debbie Jewell 302-629-0100 302-629-0966 fax www.sussexcfcu.com djewell@sussexcfcu.com 1941 Bridgeville Hwy. Seaford, DE 19973 FUNERAL SERVICES Watson Yates Funeral Home Gary Yates 302-629-8561 302-629-7961 fax Front & King St. Seaford, DE 19973 GRAPHIC/WEBSITE DESIGN Dean Design Marketing Group Jane E. Dean 302-674-5007 877-407-9800 717-898-9570 fax www.deandesign.com thestudio@deandesign.com 13 Water St. Lincoln, DE 19960 Health Heritage At Milford Assisted Living Community Genesis HealthCare Cheryl Stover 302-422-8700 302-422-8744 fax www.genesishcc.com cheryl.stover@genesishcc.com 500 South DuPont Blvd.

Milford, DE 19963

Business Report | August 2011

34 Nanticoke Health Services Sharon Harrington 302-629-6611 302-629-3211 fax www.nanticoke.org harringtons@nanticoke.org 801 Middleford Rd. Seaford, DE 19973 Bayhealth Medical Center Milford Memorial Hospital Ellen Shockley 302-430-5034 302-430-5946 fax www.bayhealth.org ellen_shockley@bayhealth.org 21 W. Clarke Ave. Milford, DE 19963 INSURANCE Farnell & Gast Insurance Joe Gast, CPCU 302-629-4514 302-536-6257 fax www.averyhall.com jgast@averyhall.com dflood@averyhall.com 500 W. Stein Highway Seaford, DE 19973 INTERNET SERVICE & WEB PAGE DESIGN Delmarva Digital Tim Smith 302-875-7700 302-875-8288 fax www.ddmg.net ddmg.netsales@ddmg.net 220 Laureltowne Laurel, DE 19956 LEGAL Sergovic & Carmean PA Attorneys At Law John A. Sergovic, Jr. Shannon D. Carmean Leslie Case DiPietro 302-855-1260 302-855-1270 fax www.scdelaw.com 142 E. Market St. PO Box 751 Georgetown, DE 19947 Law Offices of Karen Y. Vicks, LLC 302-674-1100 888-598-8890 500 W. Loockerman Street, Suite 102 Dover, DE 19904 kvicks@vickslaw.com Business Report | August 2011

MEDICAL TRANSPORT

REAL ESTATE

Lifestar Ambulance Mike Parker 800-572-9838 410-546-0809 410-860-5260 fax www.lifestarambulance.com mike@lifestarambulance.com 1024 S. Tower Dr. Salisbury, MD 21804

Coldwell Banker Commercial Resort Realty 302-227-5000 302-227-5008 fax www.cbankercommercial.com 20814 Coastal Hwy. Rehoboth Beach, DE 19971

MORTGAGES The Mortgage Market of Delaware JoAnn Moore 302-855-1306 office 302-236-1229 cell 302-855-1308 fax www.themortgagemarketofdelaware.com P.O. Box 204 Georgetown, DE 19947 OFFICE FURNITURE AMI Business Interiors Tom Woodstock 800-830-0801 302-226-0801 302-226-0302 fax www.archmktg.com archmarketing@comcast.net 123 Glade Circle West Rehoboth, DE 19971 PAYROLL SERVICE Payroll Professionals Jessica Amaty 302-645-5700 302-645-0395 payroll@1040pro.com 1636-D Savannah Rd. Lewes, DE 19958 PORTRAITS Portraits In The Sand Dave Koster 302-226-9226 302-226-8424 fax www.portraitsinthesand.com businessreport@portraitsinthesand.com 110 White Oak Rd. Rehoboth Beach, DE 19971

Long & Foster Real Estate, Inc. Tracey Espada 302-227-2541 800-462-3224 302-227-8165 fax www.longandfosterde.com 37156 Rehoboth Ave. Rehoboth Beach, DE 19971 Coldwell Banker Resort Realty Skip Faust 302-227-5000 office 302-745-8764 cell 302-227-3804 fax www.skipfaust.com skipfaust@hotmail.com 20184 Coastal Hwy. Rehoboth Beach, DE 19971 TATTOO STUDIO Ancient Art Tattoo Studio, Inc. Peggi Hurley 302-644-1864 www.ancientarttattoo.net peghurley@comcast.net 34410 Tenley Ct. #1 Lewes, DE 19958 TRANSPORTATION Pyramid Transport 302-337-2210 800-754-7775 www.pyramidtransport.com 18119 Sussex Highway Unit 2 Bridgeville, DE 19933 UTILITIES Artesian Water Company George Phillips 302-453-6900 302-684-2527 800-332-5114 302-453-6957 fax 302-684-5164 fax www.artesianwater.com gphillips@artesianwater.com 664 Churchman’s Rd. Newark, DE 19702 28322 Lewes-Gtown Hwy. Milton, DE 19968

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