Morning Star Business Report

morning star

Business Report SEPTEMBER 2011

Rehoboth Summer may be over, but many exciting events are planned for fall!

HIDDEN TREASURE Ruthie’s Bakery

T:8.5” S:8”

ERIC ABBEY / OWNER LOVING PETS CORPORATION DECORATIVE FEEDING BOWLS AND PET TREATS CRANBURY, NJ SINCE 2005 18 EMPLOYEES

SELLING MORE WITHOUT GOING BROKE CHALLENGE: Eric was enjoying astronomical growth. Orders for the Bella Bowl™, the company’s top seller, were going through the roof. But demand was putting a strain on Eric’s relationship with his supplier, not to mention his cash flow.

WATCH ERIC’S FULL STORY at pnc.com/cfo and see how PNC CFO: Cash Flow Options can help solve your business challenges. Call 1-877-CALL-PNC or visit a PNC branch to start your own Cash Flow Conversation today.

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The person pictured is an actual PNC customer, who agreed to participate in this advertisement. Loving Pets’ success was due to a number of factors, and PNC is proud of its role in helping the company achieve its goals. 1 All loans are subject to credit approval and may require automatic payment deduction from a PNC Bank Business Checking account. Origination and/or other fees may apply. Banking and lending products and services and bank deposit products are provided by PNC Bank, National Association, a wholly owned subsidiary of PNC and Member FDIC. Bella Bowl is a registered trademark of Loving Pets Corporation. PNC is a registered mark of The PNC Financial Services Group, Inc. (“PNC”). BBK-5444 ©2011 The PNC Financial Services Group, Inc. All rights reserved. PNC Bank, National Association. Member FDIC

Business Report | September 2011

T:11”

ACHIEVEMENT: Loving Pets recently sold more than 330,000 Bella Bowls™ in a single month — the most ever. Now that Eric’s cash flow is steady, he can focus on taking his business to the next level.

S:10.5”

SOLUTION: Eric and his PNC banker had the Cash Flow Conversation. They found that increasing Eric’s line of credit1 would help keep production lines flowing smoothly — and allow Eric and his team to go out and sell even more, without worrying about cash shortfalls.

BARIATRIC SERVICES

“I went from a size 26 to a size 10 thanks to lapband surgery.”

T:11”

B:11.5”

S:10.5”

Jossette Threatts knew she had a weight problem.

She tried a lot of things. Her weight went up and down. But nothing was a permanent solution. That’s when she decided to attend a seminar about lapband surgery conducted by a Bayhealth bariatric physician.

It just made sense to her, and in March she had the procedure at Milford Memorial Hospital. And what a difference it’s made in her life. She not only looks better, she feels great. Her blood pressure and blood sugar numbers are down. And shopping is fun for her now that she’s lost eight dress sizes.

Learn how we’ve transformed our care for Jossette.

Visit AlwaysForYou.org.

Share your Bayhealth story at AlwaysForYou.org or call (302) 744-7013.

Business Report | September 2011

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4th Annual

Business Report Vol.14 No.11

Sat., October 1, 2011

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Entertainment

Motorcycle Safety Display Craft & Food Vendors

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Business Report | September 2011

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[contents] 0 9 / 11

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HIDDEN TREASURE Ruthie’s Bakery

BY CAROL KINSLEY

14

FINANCE COLUMN

By BRIAN STRATTON

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24

CHAMBER NEWS

Tax-saving strategies to help finance your child’s education

COMMUNITY SPOTLIGHT - REHOBOTH

By CAROL KINSLEY

CONTINUING EDUCATION Find out what educational opportunities Delaware colleges and universities can offer you

By Carol Kinsley

22

HEALTH REPORT

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BUSINESS LICENSES

28

BUSINESS DIRECTORY

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On the Cover

Rehoboth boardwalk, photo by portaitsinthesand.com TOP - Rehoboth Beach, photo by portaitsinthesand.com

Business Report | September 2011

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| CH A M B ER NEWS

Chamber

Phone

Key contact

Bethany-Fenwick

539-2100

Delmar Georgetown

Dues*

Members

Fax

Carrie Subity

$211

800

539-9434

846-3336

Diane Johnson

$60

76

846-3336

856-1544

Karen Duffield

$150

460

856-1577

Laurel

875-9319

Connie Lewis

$125

125

875-5908

Lewes

645-8073

Betsy Reamer

$195

432

645-8412

Milford

422-3344

Jo Schmeiser

$165

250

422-7503

Millsboro

934-6777

Amy Simmons

$150

260

934-6065

Milton

684-1101

Georgia Dalzell

$150

120

684-1101

Rehoboth-Dewey

227-2233

Carol Everhart

$215

1303

227-8351

Seaford

629-9690

Paula Gunson

$150

340

629-0281

Central Delaware

734-7513

Gina Aurora

$200

868

678-0189

Delaware State

655-7221

Bill Stephano

$299

2800

654-0691

* Annual membership cost based on businesses with fewer than 10 employees. For Delaware State and Central Delaware chambers membership cost figure is for 1-5 members. For Delaware State Chamber special rate applies if business already belongs to another chamber.

ANNUAL BOARDWALK ARTS FESTIVAL The Bethany-Fenwick Area Chamber of Commerce announces that over 100 fine artists, both local and national, will be featured at the 33rd Annual Bethany Beach Boardwalk Arts Festival presented by WSFS Bank on Saturday, Sept. 10. This signature fine arts festival will run from 10 a.m. to 5 p.m., featuring jewelry, glass, pottery, watercolor and oil painting, basketry, woodworking and much more. Artists will display their work along the bandstand and boardwalk areas as well as the street festival areas of Parkwood Street and Garfield Parkway in downtown Bethany Beach. Admission to the festival is free and there will be live music playing throughout the day. For a complete list of artists and additional festival information, visit www.TheQuietResorts.com. In the event that inclement weather poses a threat to safety, a rain date of Sunday, Sept. 11, is scheduled.

Business Report | September 2011

CHAMB ER NEWS

| 7

CELEBRATION OF TOURISM Kent County Tourism will host the 20th annual Celebration of Tourism at 11:30 a.m. on Friday, Nov. 4, at the Duncan Center, downtown Dover.

This year’s Tourism Attraction of the Year is Downtown Delaware and the Main Street affiliated communities of Milford, Dover and Smyrna. The event will include a luncheon, awards ceremony and the “Best of Kent County” silent auction. Jo Schmeiser, executive director of the Chamber of Commerce, presents a sponsorship check to Lorraine Dion, director of Special Events and Public Relations at Kent County Tourism, as the exclusive sponsor of this year’s silent auction. For tickets or more information, call 302-734-1736.

Strategic Tax Planning Audit Services Profit Analysis

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www.horty.com • 888.968.7168 Horty & Horty, P.A. • Certified Public Accountants 29 Bancroft Mills Road • 4th Floor • Wilmington, DE • 19806 3702 North DuPont Highway • Dover, DE • 19901

Business Report | September 2011

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| CH A M BER NEWS

DEWEY BULL The Rehoboth Beach-Dewey Beach Chamber of Commerce held a ribbon cutting ceremony for Dewey Bull recently to celebrate its opening at 1505 Coastal Hwy., Dewey Beach. Dewey Bull specializes in BBQ but also offers kid friendly options including hamburgers and chicken tenders. For more information, call 302-226–BULL (2855). From left, Meghan McCalley, RBDBCC; Debbie Haggerty, Citizens Bank; Karen Mumford, County Bank; Susan Flaminio, Frank Carfioli, David Meck, Brian Meck Christina Meck, Andrew Meck, Harry Ludwig, Carolyn Ludwig, Chris Murphy – Citizens Bank; and Chris Wiggins, Citizens Bank.

GEORGETOWN PHARMACY & HEALTH MART The Greater Georgetown Chamber of Commerce recently hosted a ribbon cutting ceremony to celebrate the grand opening of the new Georgetown Pharmacy & Health Mart in the Georgetown Square Shopping Plaza on East Market Street. Pictured is pharmacist Tejas Sheth and pharmacist technician Gianelli Martinez. For more information about Georgetown Pharmacy visit their website at www.georgetownpharmacy.net or call 302856-2828. Photo by Chris Redman

Business Report | September 2011

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KABAB KORNER Celebrating the expansion of the buffet and restaurant of Kabab Korner are Catherine Hall, Derek Chu, David Chu, Mahmood Omaid, Calvin Chu, Mayor Carleton Carey, Mary Lois Barnas, Al Hause, Joe Parks and Adrienne Hawes. Kabab Korner is located at 706-A N. Dupont Hwy., Dover. To reach Kabab Korner, call 302-883-2301.

KERSHAW ACRES The Rehoboth Beach-Dewey Beach Chamber of Commerce (RBDBCC) held a ribbon cutting ceremony for Kerhshaw Acres, a full-service 10 acre equine facility located at 17170 Harbeson Rd., Milton. Positioned just outside of Milton and only minutes from Broadkill, Lewes and Rehoboth beaches, its a short trailer ride to state forests and wildlife preserves for great horseback trail riding in Sussex County. Kershaw Acres asks that you make an appointment before stopping by. To schedule an appointment or for more information, call 302-684-1818 or email kershawacres@yahoo.com. From left are Marty Barrett, RBDBCC; Karen Kershaw, Kershaw Acres; Kristin Patterson, Ocean Medical Imaging; and the Kershaw Acres Summer Riding Class of 2011.

NV HOMES SPONSORS CHAMBER EVENTS The Rehoboth Beach-Dewey Beach Chamber (RBDBCC) of Commerce announces that NV Homes has become a $3,000 “Barrel Wave” sponsor of the chamber’s annual events including the Spring and Fall Sidewalk Sales, the 33rd Annual Sandcastle Contest and the 22nd Annual Sea Witch Halloween & Fiddler’s Festival. It is the generosity of members like NV Homes that enables the chamber to continue to produce quality activities that draw visitors to the area each year. For more information, call the Rehoboth Beach-Dewey Beach Chamber of Commerce at 302-227–6446 or visit www.beach-fun. com. From left are Carol Everhart, RBDBCC president/CEO, Laurie McFaul, Karin Lipinski, Todd Hickman and Jeff Staniszewski.

Business Report | September 2011

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| CH AM BER NEWS

PERFUME SHOPPE The Rehoboth Beach-Dewey Beach Chamber of Commerce (RBDBCC) held a ribbon cutting ceremony for The Perfume Shoppe to celebrate the opening of its Rehoboth Beach location at 42 Rehoboth Ave. Their niche perfumes for men and women are made by master perfumers using only the finest natural ingredients and pure oils. Owners Cindy Carey and manager Cassandra Parker offer over 200 fragrances from all over the world. For more information, visit www.theperfumeshoppe.com or call 302-226-2444. From left: Marty Barrett, RBDBCC; Cindy Carey, owner, The Perfume Shoppe; Cassandra Parker, manager, The Perfume Shoppe; Blyth McManus, The Freeman Stage; Chris Murphy, Citizens Bank.

BRICKER’S FAMOUS FRENCH FRIES The Rehoboth Beach-Dewey Beach Chamber of Commerce held a ribbon cutting ceremony for Bricker’s Famous French Fries recently. Based out of York, Pa., Bricker’s Famous French Fries operates over 40 mobile food trailers and provides food service for the York Expo Center, Giant Center, Hershey Park and more. Expanding the business to the beach has been a dream of owner, Donald Bricker’s for many years. Bricker’s Famous French Fries specializes in fresh potatoes straight from the farmer’s field. Their fresh cut french fries are fried in 100% soybean oil. From left are Kristin Patterson, Ocean Medical Imaging; Christian Garrett, Bricker’s Famous French Fries; Steve Wampler, Bricker’s Famous French Fries; Julia Barge, Bricker’s Famous French Fries; Marty Barrett, RBDBCC; Katie Handy, Sign*A*Rama.

Business Report | September 2011

Coons congratulates credit union U.S. Senator Chris Coons recently congratulated the Dover Federal Credit Union on closing its first Small Business Association loan since receiving its certification earlier this year.

“Getting our economy moving again means giving small business owners the tools they need to turn their ideas into reality,” Senator Coons said. “By helping promising entrepreneurs get access to the capital they need to grow, we are helping more Delawareans get back to work. That’s why these SBA loans are so important and why I’m excited that Dover Federal Credit Union has closed its first loan.”

Since its creation nearly 60 years ago, the Small Business Administration has helped millions of small business owners by providing financial support, contracts, counseling and other forms of assistance they need to succeed.

In April, Senator Coons visited Dover Federal Credit Union to mark it receiving official status as SBAcertified giving the credit union access to additional capital to help entrepreneurs open and expand their businesses.

Kitchen Tune-Up receives national award Kelly Kalb and Carlos Centeno

Turnstone Builders welcomes two associates Turnstone Builders, LLC, a custom home builder based in Rehoboth Beach, welcomes Kelly Kalb and Carlos Centeno to its team.

Kelly Kalb will support the staff in coordinating resources to ensure the timely completion of all phases of the construction process. She will also use CAD technology to afford Turnstone clients flexibility and choice in their home design. Kalb graduated with honors from Delaware Technical & Community College’s Architectural Engineering Technologies associate degree program and has a bachelor’s degree from East Carolina University. Since 2009, Kalb worked as a computer-aided design (CAD) operator and designer in her own company, Fresh Air Architectural Drafting & Design. She also has 13 years of experience as co-owner of a local custom home builder.

Carlos Centeno, master craftsman, has almost 30 years of experience building high-end homes in Delaware and New Jersey. He worked for seven years with a local builder in Sussex County where he managed staff and subcontractors. In New Jersey he led the field staff in the restoration of an historic library and county school.

Each month national kitchen and bath remodeling franchise, Kitchen Tune-Up, honors a franchisee with the “National Customer Service Award.” Locations across the country compete for the award which recognizes the most outstanding customer service across the nation.

Thanks to their magnificent service and glowing comments from customers, Ron Reichert and Bob DiToto of Rehoboth, have earned top honors for July.

The Kitchen Tune-Up home office considers the number of positive customer comments and also the attitude of the franchise.

To view customer comments, visit kitchentuneup.com.

To schedule a free in-home consultation, contact Reichert and DiToto by phone at 302-227-5544 or email bditoto@kitchentuneup.com.

Business Report | September 2011

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| HIDDEN TR EASUR E

Ruthie’s Bakery

Bethany Beach bakery features old fashioned family recipes

By Carol Kinsley Remember the old-fashioned bakeries, where everything was made from scratch early that morning and the smell was so tantalizing you couldn't resist buying? Folks have found such a a hidden treasure at Ruthie’s Bethany Beach Bakery, and they're lined up out the door every day, reports Ruthie Parramore, who learned the recipes as a child.

"I come from a famous restaurant family," Parramore explained. "My grandmother started a restaurant named Inglenuk in Swarthmore, Pa., in 1916. She served tea and toast for the professors, right on her Business Report | September 2011

front porch. Gradually she started serving luncheon for 75 cents in her dining room and it became so popular the family had to move into a house two doors up so she could have the whole house. It became a five-star restaurant."

Parramore played with dough in her high chair from the age of 2. When she was 13, one of the bakers had cataract surgery and she was pressed into service. "I learned baking from the old people," she said. "No short cuts!"

She became proficient in the kitchen, but eventually moved to a horse farm in Oxford, Pa., and worked as a bartender for the next 25 years. Her father kept telling her she had

to do something with the recipes she had learned. The Inglenuk burned down in 2000.

Selling the farm, Parramore moved to Delaware, where she tended bars statewide, including work at Klondike Kate's in Newark and The Starboard in Dewey. She was working for Bethany Blues in 2005 when Mother's Day was coming up and she convinced the owners to let her make a strawberry shortcake to offer their customers. She also got orders for her fabulous cinnamon buns and did some catering.

When the owner of the bakery in Bethany Beach died, his sister, who also owns Shore Foods next door, was going to close the shop.

Dick Heidenberg and Jim Weisgerber, two

of the four owners of Bethany Blues, convinced her to keep it open and let Parramore do the baking.

"If you'd told me years ago I'd be baking today, I would have said 'You've got to be kidding,'" Parramore said. But these days, instead of going to bed at 2:30 a.m. after tending bar, she's getting up at that hour to head to the bakery.

By 7 a.m., she has turned out muffins and doughnuts, raisin bread, wheat and Italian baguettes, cakes, apple crisps, cobblers and blueberry buckle. "All this stuff is homemade by me. I've taught others the recipes, all the ones I learned as a child at Inglenuk. It's good, old-fashioned baking.

You can't beat it."

Parramore is amazed and humbled by the reception she's gotten from the community. "I can't believe this has happened to me," she said. "I absolutely love it!"

She says she can feel her father's presence all the time.

Her husband Bobby, who works for Mountaire, is by her side much of the time. He handles some of the office work, particularly the emails, and is becoming more involved in the kitchen. A friend of his, Dennis Latcher, at Indian River Expresso Company, provides special order coffee blends. Parramore wanted to call one "Ruthegizer."

She was told it wouldn't sell. "We go through four or five big containers a day," she said, breaking into song: "When you're feeling down and low, and don't know where to go, come to Ruthie's bakery. It's the place to be. Have a cup of Ruthegizer, it's guaranteed to make you wiser, and the doughnuts are the best at the beach."

Her cakes are special, too. Parramore got a call from New York about a wedding cake for September, when she was already booked up. "Can I talk to the famous Ruthie," the caller insisted. "I am Ruthie," she replied.

She squeezed the cake into her schedule. "I try to help as many people as I can," she explained. "You have to have good karma. It's a good way to go through life."

You'll find Ruthie’s Bethany Beach Bakery at 115 Garfield Parkway in downtown Bethany Beach. Hours are 7 a.m. until 5 p.m., seven days a week. For more information, call 302-539-1119.

Business Report | September 2011

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Tax-saving strategies to help finance your child’s education

By Brian Stratton, CPA

As a parent with college bound children, do you fall into the 99 percentile that won’t get a full scholarship? If so, here are some tax-saving strategies to keep in mind when planning.

There is a way to finance your child’s college education that avoids dealing with the complexities of income tax credits and deductions and doesn’t put a dent in your retirement savings.

It’s called a full scholarship. It’s a great deal and, in almost every situation, the scholarship is not subject to federal or state taxes.

However, for the remaining 99 percentplus of parents with children who are in college or who you hope will attend college someday, it’s never too soon to get an education in relevant tax-saving strategies. No matter what your financial situation, there is almost certainly a savings plan, credit or deduction that will work for you. Tuition payments are covered under all of these incentives, while tax treatment of payments for room and board, books and other essentials can vary.

Higher-income taxpayers should be aware, however, that the value of some credits and deductions decreases as income tops specified limits and the caps differ for virtually every program.

Here’s a summary of your options, starting with the ones most likely to yield the greatest benefits.

• If you have time to build your college fund, qualified tuition programs (also known as “529 plans”) and Coverdell Education Savings Accounts offer the potential for straight-A savings. Contributions to these plans (up to $13,000 per year for a 529 plan and $2,000 annually for a Coverdell account) are not tax-deductible, but earnings accumulate tax-free and there’s no tax on distributions, as long as the money is used to pay for qualified expenses. Distributions not used for education purposes are subject to tax and a 10 percent penalty. However, if your child does not attend college, another college-bound family member can usually be designated as the beneficiary of any unused funds. Another advantage of the Coverdell ESA: distributions can be used for tuition at private elementary Business Report | September 2011

and secondary schools. The best sources of information on 529 plans and Coverdell accounts are state education agencies, investment fund managers and banks.

• The American Opportunity and Lifetime Learning tax credits can offer significant savings — up to $2,500 per student for the first four years of undergraduate education with the American Opportunity credit and up to $2,000 per year per taxpayer for any post-high-school education with the Lifetime Learning credit.

There are some restrictions on the use of these credits. For example, both credits cannot be claimed in the same year on behalf of the same student. However, these credits can be taken in the same year if funds from a 529 plan or Coverdell account are used to pay education expenses. For example, if qualifying tuition and fees total $12,500, the taxpayer could make $10,000 in payments from a 529 plan and take an American Opportunity credit for the remaining $2,500. The American Opportunity credit is also 40 percent refundable -- meaning that if your income, after deductions, is so low that you owe no taxes, you can receive up to 40 percent of the credit, or $1,000, as a tax refund.

• The Higher Education Expense Deduction allows taxpayers to claim a deduction of up to $4,000 (a tax savings of $1,120 for those in the 28 percent bracket) for tuition and other fees related to enrollment or attendance. It cannot be used in conjunction with the American Opportunity and Lifetime Learning credits, and most taxpayers will find that claiming the Lifetime Learning credit will generate a better return. This deduction is currently due to expire at the end of the 2011 tax year. While the deduction has historically been renewed, it’s possible that this tax break won’t be extended due to the current deficitreduction climate. So, pay attention to what Congress does late this year and in early 2012.

• For many college students, it’s almost inevitable that a loan will be needed to cover tuition or some other expenses. Taxpayers may take a deduction for student loan interest of up to $2,500. Parents can claim this deduction on interest payments made while their dependent is attending college and the student can claim the deduction when he or she gets

a job after graduation. This is an “above the line” deduction, so you don’t have to itemize deductions to claim it — provided income is below phase-out levels.

• Investing in Series EE and Series I U.S. Savings Bonds for use in paying tuition and fees can also generate tax savings on interest earned. Series EE bonds are not the greatest way to build a college nest egg, since they are earning only 1.10 percent interest, but I bonds currently earn a more substantial 4.60 percent return. To qualify for a deduction from federal tax on interest earned (U.S. savings bonds are already exempt from state taxes), the bond must have originally been issued to an individual who is at least 24-years old – in other words, not to the dependent who is attending college. The bottom line here is that if you have some savings bonds that you intend to cash out, you can trim your tax bill by using the proceeds to pay your child’s tuition.

• The last income source you want to tap for college expenses are your retirement funds because every dollar spent on tuition cuts into what you’ve saved for your golden years.

If you’re under 59½ years old, however, you can make a penalty-free early withdrawal from your IRA to pay education expenses for yourself, your spouse, or any of your or your spouse’s children or grandchildren, but regular taxes on the withdrawal must still be paid.

Because your options are numerous and it’s possible to use more than one strategy in a single year, the best approach to calculating your savings is to plug the numbers into your tax-preparation software program and let your computer do the work. Be sure to save all records related to college savings and expenses — bank and investment fund statements, tuition invoices, receipts for purchases of books and other required supplies and equipment. Having this information at your fingertips will make a difference when filing your income tax return.

About the author Brian Stratton, CPA, is a director with Horty & Horty, P.A., a Delaware accounting firm with offices in Dover and Wilmington.

Wine & Beer Festival seeks special vendors Kent County Tourism is seeking a few Delaware businesses selling products that pair well with wine and beer to exhibit at the 2nd Annual Delaware Wine & Beer Festival on Sunday, Oct. 23, noon to 5 p.m., at Pizzadili Winery near Felton.

"We're looking for those who sell cigars, wine casks, home brew and wine-making equipment as well as kitchen and cooking-related items," said Lorraine Dion, director of special events and public relations at Kent County Tourism, producers of the event.

Cost to participate is $75 for a 10 by 10-foot space, and vendors are encouraged to bring a canopy or pop-up tent. Only 10 retail vendors will be accepted for this year's event, which will be held rain or shine. Vendor set-up is 10 to 11:45 a.m. on festival day, Oct. 23.

Last year's event drew more than 2,000 wine and beer lovers from Delaware and the Mid-Atlantic Region. Again this year, the Delaware Artisan Faire featuring 25 Delaware artists will be held in conjunction with the event, along with the Mid-Atlantic Corn Hole tournament and keg tossing competition sponsored by Fordham/Dominion Brewery.

For a vendor application or more information, call Kent County Tourism, 302-734-4888 or 800-2335368.

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16

TOW N SPOTLIGHT

Rehoboth

Exciting fall events planned in Rehoboth

By Carol Kinsley The official traffic counts aren't in, but all indications are that Rehoboth Beach has had a good season, and there are no signs of things slowing down this fall.

"Indications are that there have been more visitations than last year," said Carol Everhart, CEO and president of the Rehoboth Beach-Dewey Beach Chamber of Commerce.

"Accommodations are up double digits.

Rentals are up. In general, the business community is reporting the purse strings are pretty loose, but there are exceptions. There always are."

Essential items such as food or shoes seem to be selling as they always have, whether expensive or inexpensive; however, sales of non-essentials, such as souvenirs, are down. Rehoboth continues to be a yearround destination — not 52 weeks, explained Everhart, but 52 weekends. "Unless there is some kind of weather situation, visitors are here weekends all year long. There was no difference in that even throughout the country's tough economic situation.

"We've seen no change, unless there was a slight increase, of rentals for a week or longer," Everhart continued. "The pattern or trend of extended weekends, Thursday Business Report | September 2011

through Monday, is growing and growing.

"All of our events — bonfires, movies, farmers' markets — all the activities grew in attendance." Everhart added she thought the higher numbers were because of increased visitation.

"We're just now beginning to see requests for fall activities," she continued. She — and the business community — hope the increase in visitations and sales continue.

Events on tap for this month and next include the Second Saturday Art Walk on Sept. 10 when 10 fine art galleries each will present an exciting exhibition and host a gallery reception, and the Polkamotion Polka Festival Sept. 15 through 18 at the Rehoboth Beach Convention Center with live Polka music and plenty of homemade Polish food and libations available for purchase.

The 49th Annual Rehoboth Christmas Shop will be held at the convention center Oct. 7 through 9, sponsored by the Episcopal Church Women of All Saints' Church and St. Georges Chapel.

The 22nd Annual Sea Witch Halloween & Fiddler's Festival is set for Friday, Oct. 28 through Sunday, Oct. 30. Visit the Chamber of Commerce website, www.beach-fun. com/Sea-Witch-Halloween-Fiddlers-Festival for complete program information or call (800) 441-1329. Also in its 22nd year is the

Rehoboth Beach Jazz Festival to be held at various locations Oct. 12 through 15. Leon Galitzin, co-founder of the festival, called it "the greatest jazz festival in the world," adding it had just been rated in the top 10 of premier jazz festivals in the United States by the music industry.

"They rate us not only for the event itself, but for shopping, restaurants, hotels, enjoyment of the area, the beach, the weather, the ease of getting there."

He noted Rehoboth is within a five-hour drive of 25 percent of America's population, and 30 percent if you add an hour or two.

"It's amazing how many people come from New York, Pittsburgh, North Carolina — it may take even seven hours, but there's no (parking) meter running in October, and almost all the restaurants are there, all the shops are open. We've worked with several of the hotels and motels which have given us exceptional rates for attendees.

For example, Econolodge and Rodeway Inn both offered rates that start at $49 a night, based on availability. They recognize America's economy isn't healthy, so they can't charge what they normally would.

They'd rather be full and offer savings than be one-third empty," Galitzin said. The Comfort Inn also is reaching out to the community with a special rate.

The town of Rehoboth experienced another busy summer season but many exciting events are planned for fall as well.

Photo by portraitsinthesand.com

The performers are internationally known — multiple grammy nominees and winners, Galitzin said. "Part of the reasoning behind the premier level of performers is that, in today's marketplace, it's getting expensive to travel to New York to see them, or Tahoe, or Vegas or even Atlantic City. So we're bringing them all here to Rehoboth. Events are scheduled at the convention center, Clear Space Theater and the new Epworth Church, with a closing part at Timothy's Restaurant on Route 1 on Sunday at 6:30 p.m.

Opening night, Oct. 12, presents the first annual Beebe Medical Center "Music for the Cure" fundraiser, featuring the Rippingtons, a band started 25 years ago by guitarist Russ Freeman. Opening act is "Jazz Gets the Blues" featuring Brian Simpson, Nick Colionne, Steve Cole, Jeff Golub and Matt Marshak. The fundraiser is designed to raise money specifically for prostate and breast cancer and heart health.

On Thursday, Oct. 13, singer/guitarist Norman Brown and saxophonist Richard Elliot, with special guest Mindi Abair, will perform at the convention center at 8 p.m.

At 7:30 p.m. on Friday, Oct. 14, at Epworth Church, Tom Netherton, whom you may remember from The Lawrence Welk Show, will present "Music, Memories &

Laughter." And at 9 p.m., at the convention center, the contemporary jazz quartet known as Fourplay will perform with special guest Steve Cole. That same evening at 10:30 p.m.

Gerald Veasley & Friends will hold "A Late Night Jam" at Clear Space Theater.

Several events are planned for Saturday: At 4 p.m., Paul Taylor and Jeff Golub will be "Close Up" at Clear Space Theater. From 5 to 7 p.m., It's Happy Hour at Timothy's Restaurant on Highway One. Then at 7 p.m., enjoy the Smooth R&B Jazz of Matt Marshak, Marcus Anderson & the Urban Jazz Coalition

at Epworth Church. At 9:30 Gerald Albright, Rick Braun & Peter White will offer a "Jazz Attack" at the convention center, and at 10:30, you can enjoy a late night with Mindi Abair, Nick Colionne and Brian Simpson at the Clear Space Theater.

A free closing party will be held at Timothy's Restaurant on Sunday at 6:30 p.m.

All tickets are being sold electronically, although you may be able to buy them at the door an hour before the performance. Sales already are ahead of last year's, so don't delay.

The website is www.rehobothjazz.com.

Business Report | September 2011

18

Continuing your education Find out what educational opportunities Delaware colleges and universities can offer you

By Carol Kinsley

Fall means back to school for millions of people young and not-so-young. Just because you've got a job and maybe even multiple degrees doesn't mean there isn't an educational opportunity for you, too. The colleges and universities in Delaware offer many continuing education, certificate and advanced degree programs.

Delaware Technical & Community

Business Report | September 2011

College, for example, has a whole Corporate and Community Programs Division at each of the three campuses with a separate catalog of courses that do not require going through the college registration process.

Dr. Michael Owens is director of the program at the Owens Campus in Georgetown.

"That's the uniqueness of the Corporate and Community Program," he said, "there's no application process. You can register for all courses on line or walk-in." You can view the whole catalog for the Georgetown campus online at www.dtcc.edu/owens/ccp or

pick up a free hard copy.

"The only real requirement we have is that some of the courses may have a prerequisite, which is clearly marked, especially in the medical field."

With Department of Labor statistics showing the health field as one of the growing occupations in Sussex County, Del Tech offers a number of health-related courses.

There's a CNA certification program for people who want to sit for the Certified Nursing Assistant exam. There are courses for medical office assistants, medical ter-

19

minology courses and even — because of a shortage of pharmacy techs who help pharmacists fill prescriptions and serve customers — a growing pharmacy tech program.

"A big portion of the courses are devoted to job skills and programming which prepares citizens for new jobs, an opportunity to re-enter the work force or to enhance job skills. We have programs that run the whole gamut," Owens said.

Courses in technology run from basic computer skills to specific instruction in how to use various software programs.

"We are excited to offer for the first time a fiber optics certification for individuals looking for a job in telecommunications with cable or telephone companies," Owens continued. "Fiber optics is becoming a growing

field. It's the wave of the future in terms of where these companies are going because data can be transmitted so much quicker."

Del Tech tries to look at where growth areas are or where gaps in training are not provided and develops courses to fill those niches, Owens said.

"One thing we do is a contract training component at the Owens Campus. Any business or industry that has a specific need for onsite training, we will work closely with them to develop that training and bring in our own trainers or outside trainers — whatever it takes to make business and industry in Sussex County be more successful and run more efficiently."

Delaware State University in Dover offers undergraduate courses in hospitality and tourism management, which are very important in this region, said Carlos Holmes, director of News Services. A quick check of DSU's website shows a department of Adult & Continuing Education, including non-credit courses and online courses in professional development. Want to learn to fly? There's a 45-hour Private Pilot Certification Course which started Sept. 1, but may be repeated.

A new Pharmacy Technician Course begins this month also.

Prepare for graduate entrance exams or learn IT essentials, strategic planning and development, or take a course in Quality Service Etiquette for the Business Professional — the course starts in April.

DSU also has an internationally known College of Business which offers a Master of Business Administration degree in addition to traditional business programs in management accounting and business economics.

Check out what's available at www.desu. edu.

A lot of people turn to the University of Delaware to finish their degree or get a second degree, said Tara Kee, marketing manager for professional and continuing studies.

There are a wide range of courses and undergraduate and graduate, even doctoral degrees that meet the need of business people.

"Also Professional and Continuing Studies offers a range of noncredit certifi-

cate or career development programs lasting from four months to a year," Kee continued.

"These are in specific areas such as those for business analyst, clinical trials management, health care risk management, Lean Six Sigma Greenbelt Management (quality improvement), paralegal, project management and strategic human capital management (human relations). These tend to be for people already working who want to advance or to change jobs, or enter a second career."

She added that a wide variety of classes are available online for students for whom travel to one of the campuses is inconvenient.

The university also offers customized training for businesses or organizations.

"We do a needs assessment then tailor a program specific to your workplace," Kee said. Topics that might be addressed include strategic leadership, change management, financial decision making, team building, process improvement or business communications. "We can do classes on-site or offsite," she added. Kee can be reached at (302) 831-1178.

Wilmington University offers undergraduate and graduate (and four doctoral) degrees at locations in Delaware and Southern New Jersey. It also now offers fully accredited online degrees. There are six colleges: arts and sciences, behavioral and social sciences, business, education, health sciences, and technology.

It is possible to take just one or two courses by just registering, not going through the whole enrollment process. One merely needs to choose the designation "non-degree candidate," said Richard Gochnauer, assistant vice president of academic affairs.

There are online certificate programs in Applied Technology in Education, Human Resource Management, Legal Nurse Consultant and Training & Staff Development.

Gochnauer warned that when accessing the website, one should be sure to get the university in Delaware, not Ohio. The web address is simply wilmu.edu.

Business Report | September 2011

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U.S. Senator Chris Coons (D-Del.) recently praised the findings of a new report issued by the Information Technology and Innovation Foundation that ranks Delaware as a world leader in innovation and productivity.

The report, The Atlantic Century II: Benchmarking EU & U.S. Innovation and Competitiveness, measures innovation-based competitiveness among a group of countries and U.S. states, focusing on indicators such as productivity, research and development, venture capital and the number of scientists and engineers. According to its findings, Delaware placed sixth in the United States overall, however, on a per capita basis, Delawareans lead the world.

Were Delaware its own nation: • Delaware would rank first in the world for gross domestic product per capita; • Delaware would rank first in the world for productivity; and • Delaware would rank fourth in the world for the number of scientists and researchers per 1,000 employed. The ITIF report can be accessed at http://www.itif.org/files/2011atlantic-century.pdf.

Sciple named vice president Delaware Technical & Community College has appointed Dr. Judith A. Sciple as vice president for institutional effectiveness and college relations in the Office of the President.

In this position, she is responsible for collegewide oversight of institutional effectiveness (planning, assessment and accreditation); institutional advancement (private giving and grants); and marketing and public relations.

In her nearly 20 year tenure with the college, Sciple’s most recent responsibilities included providing collegewide leadership for the redesign of a new website, development of new strategic directions, review of the institutional advancement division and preparation for the college’s 2013 re-accreditation visit. Previous positions include serving as the assistant to the campus director at the Owens Campus overseeing campus planning, institutional advancement and marketing; marketing & public relations director and college relations coordinator in the Office of the President (OOP); and personnel officer and technician in OOP and at the Wilmington Campus.

Sciple holds a bachelor’s degree in business management from Wesley College and a master’s degree in public administration and doctorate in educational leadership from the University of Delaware.

21

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22

HEALTH REPORT

Bruce Dopler, MD, Stroke Center medical director, performs a stroke assessment on a patient.

NMH receives quality achievement award Nanticoke Memorial Hospital has received the American Heart Association/ American Stroke Association’s Get With The Guidelines–Stroke Silver Quality Achievement Award. The award recognizes Nanticoke’s commitment and success in implementing a higher standard of stroke care by ensuring that stroke patients receive treatment according to nationally accepted standards and recommendations.

“With a stroke, time lost is brain lost, and the Get With The Guidelines–Stroke Silver Quality Achievement Award addresses the important element of time,” said Annedreea Webber, Stroke Coordinator, Nanticoke Memorial Hospital. Nanticoke has developed a comprehensive system for rapid diagnosis Business Report | September 2011

and treatment of stroke patients admitted to the emergency department.

To receive the award, Nanticoke consistently complied for at least one year with the requirements in the Get With The Guidelines–Stroke program. This twelvemonth evaluation period is the second in an ongoing self-evaluation by the hospital to continually reach the 85 percent compliance level needed to sustain this award.

Get With The Guidelines–Stroke uses the “teachable moment,” the time soon after a patient has had a stroke, when they are most likely to listen to and follow their healthcare professionals’ guidance. Studies demonstrate that patients who are taught how to manage their risk factors while still

in the hospital reduce their risk of a second heart attack or stroke. Through Get With The Guidelines–Stroke, customized patient education materials are made available at the point of discharge, based on patients’ individual risk profiles.

“The time is right for Nanticoke to be focused on improving the quality of stroke care by implementing Get With The Guidelines–Stroke. The number of acute ischemic stroke patients eligible for treatment is expected to grow over the next decade due to increasing stroke incidence and a large aging population,” said Bruce Dopler, MD, Stroke Center medical director.

23

Bayhealth Inc. President Dennis Klima retires He developed a $13-million community hospital into a $400-million regional health system. He shepherded downstate Delaware’s largest health care organization into a new era. And, he helped ensure that many generations of future Delawareans will continue receiving the best possible care during their most difficult hour. Bayhealth Inc. President Dennis Klima has retired after 31 years of service.

“Nobody has left a greater legacy than Dennis Klima. Through Dennis’s leadership, Bayhealth is equipped to serve our growing community for many future decades,” said Wayne Holden, who served as chairman of the Kent General Hospital and Central Delaware Health Care Corporation boards of directors. Tom Burns, who served on the CDHCC and Bayhealth Inc. Board of Directors from 1988 through 2007, notes that Dennis Klima led Bayhealth through the most challenging economic climates and ensured that Kent General Hospital and Milford Memorial Hospital continued to thrive following the merger of both community hospitals into Bayhealth Inc. in 1997.

“Through Dennis’s leadership, both Milford Memorial Hospital and Kent General Hospital strengthened their service to their respective communities and retained their unique identities while creating a regional medical center. We’ve never lost our sense of community,” said Burns.

Burns credits Klima with ensuring Bayhealth maintained financial stability without compromising care during recession and economic downturns.

Since his arrival as executive director (president & CEO) of Kent General Hospital in 1980, Klima’s wisdom and leadership have guided decisions that will impact the community for many future decades. In addition to leading the historic merger of Kent General Hospital and Milford Memorial Hospital, Klima also spearheaded Bayhealth’s affiliation with Penn Medicine for Cardiovascular Services, Oncology and Orthopaedics.

Klima oversaw the development, planning and opening of Phase I construction at Kent General Hospital which included a three tower addition to the “1986 building” and serves as the foundation for Phase II construction that will include a new Cancer Center, Emergency Department and Welcome Pavilion. Klima also initiated the planning for a new replacement hospital for Milford Memorial Hospital that will allow it to better serve a growing population in the Milford area. Klima’s leadership led to the imple-

mentation of central Delaware’s first cardiac surgery program, the first inpatient psychiatric unit (ADAPTS), the first medical walkin clinic, the first Neonatal Intensive Care Unit (NICU), and first hospital-based fitness facility at Lifestyles’ Fitness Center. Klima was the guiding force behind Bayhealth’s affiliation with the Planetree Model of Caring which emphasizes a patient-centered environment for healing.

Dennis Klima was born July 23, 1944 in Chicago, Ill. He graduated from the University of Illinois with a bachelor of science in finance in 1966 and earned his master of hospital administration from Duke University in 1968. Klima entered the United States Navy as a Lieutenant Junior Grade (Ltjg) and served for three years at Bethesda Naval Hospital and the Department of Defense. Upon completion of his military service, Klima became administrator of Duke University Eye Center and then ascended to associate administrator of The Memorial Hospital at Easton, Md. Klima credits the executive team, the physicians, the clinical staff members, the volunteers, and the members of the central Delaware community for their tireless efforts to improve their community hospital and help it to grow to meet the evolving health care landscape.

“They’ve all made a difference in how well we deliver care to the population we are serving. So many people had so many differ-

Klima

ent roles but they have all worked together to make our hospital better and to make our community healthier,” said Klima.

Klima will continue to serve the community through his service with the executive boards of WSFS Bank, Kent County Economic Partnership, Central Delaware Chamber of Commerce and the University of Delaware.

‘Pedal Away Prostate Cancer’ During Prostate Cancer Awareness Month in September, Bayhealth Medical Center is supporting “Pedal Away Prostate Cancer” to raise awareness about the importance of screenings for the early detection of prostate cancer.

Pedal Away Prostate Cancer is a 25-mile bicycle race which begins at 7:30 a.m. on Saturday, Sept. 10, at Eden Hill Medical Center, 200 Banning St., Dover.

The event is open to both competitive and non-competitive cyclists with trophies awarded to top finishers in various categories.

After the race, everyone, including the general public, is welcome to attend a Men’s Health Fair at Eden Hill from 8:30 to 10:30 a.m. At the fair, men will have the opportunity to sign up for a prostate cancer screening that will be held on Sept. 24 in Dover.

According to Dr. Michael Zaragosa, Bayhealth urologist and president of the Delaware Urological Society, men should receive an initial “baseline” prostate specific antigen test at the age of 45. Higher risk groups, such as African-American men and those with a family history of prostate cancer, should receive PSA tests at least once a year starting at age 40.

To find out more and to register for the race, visit www.bikereg.com, then type “pedal away prostate cancer” in the Search Events box.

Business Report | September 2011

24 | HEALTH R EPORT

Omega Medical leads the way with solar energy and conservation Omega Medical Center, a leader in occupational and employee health in Delaware and the Mid-Atlantic region for more than 25 years, is leading the way on another front: utilizing cutting edge alternative energy technology and comprehensive conservation measures to drastically reduce escalating electric costs.

The center, says CEO Deirdre O’Connell, reduced its electric bill by 45 to 50 percent in the month since Omega’s state-of-the-art Flexera solar system went online, in addition to producing revenue-generating Solar Renewable Energy Certificates. Flexera projects the savings will be even higher in peak demand summer months.

The solar system was the second part of a multi-layered approach O’Connell took to reduce energy costs on Omega’s 14,000 sq. ft.

Newark facility. Her efforts began by implementing a wide range of conservation measures identified by a comprehensive energy audit conducted by the solar system’s designbuild team, Flexera, Inc. of Harbeson.

The audit, managed by certified energy auditor Cameron Haughey, BPI, CEM, identified areas of waste and projected savings in a wide range of areas, from lighting and HVAC units to roofing, windows, hot water, data center operations and landscaping.

“Approximately 19 percent of Omega’s energy cost reductions is in conservation measures alone,” said Haughey. “People often don’t realize the simple measures that can make a huge difference in your energy use – but Mrs. O’Connell did.”

Deirdre O’Connell was born in Ireland and later worked in Germany doing market research for the Irish government before coming to America in 1969 and becoming the assistant to the medical director for Alfred I. DuPont Hospital for Children in 1976.

In her frequent visits to Europe, she recognized that many European countries were using alternative energy sources both in housing and business environments, reducing their costs.

She helped found what is now Omega Medical Center in 1985, and in 1998, with several partners, bought out the original owners. For more than 10 years, O’Connell Business Report | September 2011

Flexera Inc. installation professional Adam Candeloro works on a custom designed Solyndra TM solar energy system on new white “cool roof” of Omega Medical Center in Newark. The solar system is one of many steps taken by Omega to cut energy costs for the 14,000 sq. ft. health facility. Photo by John Donato

followed developing alternative energy technologies in the US and abroad before deciding now was the time to move forward.

“The efficiency of solar panels has increased, the costs have come down and there are government incentives that help make it feasible at this time,” said O’Connell. “This system is estimated to pay for itself in four years. At the rate it’s going, I think it may be sooner.”

Flexera, a CEM Certified Energy Manager, did a complete Type II Energy Audit of Omega Medical Center, including a comprehensive system analysis with recommended solutions, baseline energy index and energy cost index. They also created an Energy Star portfolio manager account to monitor and verify existing and future energy conservation measures.

Haughey said one of the major improvements that maximized savings was installing a “cool roof,” a special white roof coating that covers existing tar roofs and reflects light instead of absorbing it. Cool roofs qualify for additional financial incentives. Donato pointed out that it also eliminates the production of at least 24 metric tons of green house gas emissions that would otherwise enter the Earth’s atmosphere.

The white “cool roof” creates additional efficiency by bouncing sunlight up to the specially designed cylindrical solar tube col-

lectors sitting on top of the roof, so light is collected from every angle. “It multiplies the efficiency of the system,” said Haughey.

Omega Medical Center’s entire lighting system, one of its biggest energy users because of its special lighting requirements for medical testing and procedures, was retrofitted to more efficient bulbs and ballasts. Some of the center’s HVAC units were also replaced.

And, the windows were tinted or had solar blinds installed to lower temperatures in the building during warmer seasons.

Landscaping recommendations included the planting of Eastern Redbuds that grow to approximately 30 feet that would shade tall, seamless south and southwest facing walls of windows during the warmer months, but allow light to pass through to create warmth in the winter when their leaves have shed. Flexera also created and launched an internal energy management plan for reducing internal energy consumption.

“All of these measures,” Donato said, “were researched, designed and implemented using Delaware technicians, American made products and Delaware labor.”

The results are all that O’Connell hoped for to date and she is watching and waiting for the right time to expand her solar system. “I’m really happy. I’d like to expand out efforts to cut costs and have an entirely carbon neutral footprint.

25 Nanticoke Helath Services welcomes new physicians Dr. Madan Joshi

Nanticoke Health Services welcomes Madan Joshi, MD to the Nanticoke Physician Network. Dr. Joshi, who specializes in pulmonary and critical care, is accepting new patients Madan Joshi, MD at his practice located at 23094 Atlanta Rd., Seaford.

The practice will provide services for chronic obstructive pulmonary disease (COPD)/emphysema, asthma, sarcoidosis, pulmonary vascular diseases, pulmonary hypertension, occupational and environmental lung diseases, interstitial lung diseases (ILD), alfa one anti trypsin deficiency and cystic fibrosis.

Dr. Joshi completed his internal medicine residency at SUNY Upstate Medical

University in Syracuse, N.Y. and completed his fellowship in pulmonary and critical care medicine at Cleveland Clinic Foundation in Cleveland, Ohio.

He is board certified in internal medicine and pulmonary disease. Dr. Joshi is also a member of the American Thoracic Society, the American College of Chest Physicians and the American College of Physicians. To schedule an appointment with Dr. Joshi, call 629-5766.

Dr. Luizaga completed his internal medicine residency and his fellowships in sleep medicine and pulmonary care at Temple University Hospital in Philadelphia, Pa. He is board certified in internal medicine, pulmonary, and critical care. Dr. Luizaga is fluent in Spanish, Portuguese and Quechua (Bolivia, Ecuador native language).

His practice, located at 23094 Atlanta Rd., Seaford, may be reached at 629-5766.

Dr. Ever Luizaga

Dr. Francisco Padilla

Nanticoke Health Services welcomes Ever Luizaga, MD to the Nanticoke Physician Network. Dr. Luizaga who specializes in pulmonary, critical care and sleep medicine is accepting new patients.

The practice will provide services for chronic obstructive pulmonary disease (COPD)/emphysema, asthma, sarcoidosis, pulmonary vascular diseases, pulmonary hypertension, occupational and environmental lung diseases, interstitial lung diseases (ILD), alfa one anti trypsin deficiency and cystic fibrosis.

The practice will also provide sleep related services for obstructive sleep apnea, narcolepsy, insomnia and sleep behavior disorders.

Nanticoke Memorial Hospital welcomes Dr. Francisco Padilla to its active medical staff. Francisco Padilla, MD specializes in endocrinology and is accepting new patients.

Endocrinology includes the treatment of diabetes, thyroid disease, osteoporosis, hypertension and lipids disorders, disorders of the parathyroid, adrenal and pituitary gland.

Dr. Padilla completed his residency and fellowship through the University of Connecticut’s Primary Care Internal Medicine Residency Program in New Britain, Conn., and is a board certified internist.

His practice, located at 23094 Atlanta Rd., Seaford, may be reached at 629-5766.

Business Report | September 2011

26

BUSINESS LICENSES Bridgeville Baynum Enterprises Inc., Pizza King; 9537 Bridgeville Ctr., Ste. 2 and 3, Bridgeville; retailer-restaurant Liberty Gas Mart; 100 S. Main St., Bridgeville; retailer-food (except restaurant), tobacco products retailer, retailer-petroleum products Miller, Maria N., MNM Web Design; 16695 Woodland Ct., Bridgeville; advertising agency Camden Heaven’s Best Trucking LLC; 276 Theater Ln., Camden; professional and/or personal services-unclassified Zenith Trucking; 144 Thomas Harmon Dr., Camden; motor vehicle lessor, drayperson/ mover Delmar Delmarva Appraisals LLC; 606 E. Jewel St., Delmar; professional and/or personal services-unclassified K&C Transport; 35087 Bittersweet Dr., Delmar; transportation agent Redbox Automated Retail LLC; 38627 Benro Dr., Delmar; lessor of tangible personal property Dover ACCM Inc.; 1609 Forrest Ave., Dover; professional and/or personal services Adams Industries LLC; 9 Stoney Dr., Dover; professional and/or personal services Carol A. Brown Inc.; 1865 Nault Rd., Dover; retailer-various products Central Delaware Bldg. R E LP; 826 S. Governors Ave., Dover; commercial lessor CJVR Management Services; 873 Monroe Ter., Dover; professional and/or personal services Dover Auto Sales LLC; 4141 N. Dupont Hwy., Dover; motor vehicle dealer Finney, Mary Beth, Keep Your Balance!; 287 Attix Dr., Dover; professional and/or personal services Godswill Inc.; 1300 Sarmview Dr., Apt. N2, Dover; retailer-various products Himes, Gregory J., Himes Lawn Care; 1506 N. Little Creek Rd., Trlr. 6, Dover; professional and/or personal services Hoerner, Devon A.; 1617 S. State St., Dover; professional and/or personal services Jones, Aronda, Exclusively You LLC; 6009 Larch Ct., Dover; retailer-various products Kinetic Builders; 2067 Peachtree Run, Dover; contractor-residential Kubler, Matthew R., Mid-Atlantic Bookkeeping; 2068 White Oak Rd., Dover; professional and/or personal services Lending Hands LLC; 4038B Rhode Island Dr., Dover; contractor-residential Limitless Boundaries, Interior Design/

Business Report | September 2011

Event Planning; 71 Grand Oaks Dr., Dover; professional and/or personal services Master’s Gifts LLC, The Branch; 128 Greentree Dr., Dover; retailer-various products Norma White & Company; 131 Sparey Lane, Dover; professional services-real estate broker Redbox Automated Retail LLC; 210 Gateway South Blvd., Dover; lessor of tangible personal property Schelts, Charles W., Schelts & Son Produce & Seafood; 5407 N. Dupont Hwy., Dover; retailer-food (except restaurant) Shields, Brenda; Sarah’s Italian Ice; 11 Barons Ct., Dover; retailer-transient Slaughter, Edward M. Jr., Ed Slaughter’s New & Used Auto Parts; 4929 N. Dupont Hwy., Dover; personal services-salvage yard operator SSDN Akuman LLC, Indian Curry Kitchen; 510 Jefferic Blvd., Dover; retailer-restaurant Turnage Home Improvements Inc.; 51 Webbs Ln., Dover; contractor-residential Weidlein Chad; 40 Highview Ave., Dover; professional and/or personal services-unclassified Georgetown Illian, Karen, Karen’s Little Angels Daycare; 22285 Louise St., Georgetown; professional and/or personal services-unclassified Lynd, Vania I., Pirin; 28054 Wagner Rd., Georgetown; professional and/or personal services Morales, Nereo G.; 219 W. Market St., Georgetown; contractor-residential Reid, Marquita R., Kid N Play Daycare; 1 Lantern Lane, Georgetown; professional and/ or personal services-unclassified Smith, Brenda R., Brenda R. Smith, MS NCC Counseling Services; 17596 Davis Rd., Georgetown; professional and/or personal services-unclassified Wilson, Sonsini Goodrich & Rosati P.C.; 8 W Laurel St., Georgetown; professional and/ or personal services-unclassified Harrington Harrington Motors Inc., The Painted Rose; 101 Clark St., Harrington; retailer-various products Layton, Joyce E., J&L Trucking LLC; 146 Tad Pole Ln., Harrington; drayperson/mover Schatz Schneider, John, Schatz Enterprises LLC; 705 Andrewville Rd., Harrington; contractor-residential Something Else; 180 Deer Valley Rd., Harrington; reconciliation purpose code Weeks Lawn Service; 6045 Milford Harrington Hwy., Harrington; resident contractor/developer

Laurel Brady, Lisa D., Oceandusters; 31871 Old Hickory Rd., Laurel; professional and/or personal services Cape Landscape Designs LLC; 26066 Tyndall Rd., Laurel; contractor-residential CJ’s Landscaping LLC; 34170 Bi State Blvd., Laurel; contractor-residential Filpow Skies LLC; 32524 Aero Dr., Laurel; professional and/or personal services-unclassified Parker, David Henry, David’s Seafood; 32303 Briarwood Ln., Laurel; retailer-food (except restaurant) Service General Corporation, Reno; 301 W. Market St., Laurel; personal services-self service laundry/dry clean Lewes Bolden, Ardie, 2273 Care Home Health Evening Sitting Service; 16903 Sweet Briar Rd., Lewes; professional and/or personal services-unclassified Ervin, Janice, La Bella Bete Pet Grooming Salon; 17515 Nassau Commons Blvd., Lewes; professional and/or personal servicesunclassified Hartnett Structural LLc; 31362 Edgewood Dr., Lewes; contractor-residential Lyons Mane, The; 412 E. Savannah Rd., Lewes; personal services-beautician Nickel City Flooring; 34451 Bookhammer Landing Rd., Lewes; contractor-residential Redbox Automated Retail LLC; 1549 Savannah Rd., Lewes; lessor of tangible personal property Streamline Video Productions LLC; 16192 Coastal Hwy., Lewes; photographer TBCC Inc.; 9 Cypress Lane, Plantation East, Lewes; retailer-dry goods & apparel, wholesaler-dry good apparel, etc.

Wayne Warren Builders LLC; 16820 Ketch Ct., Lewes; contractor-residential Wheelchairs Are Us LLC; 16192 Coastal Hwy., Lewes; retailer-furniture & fixtures Milford Abdullah Seven El, 7’s This is It! Beauty Salon; 282A N. Rehoboth Blvd., Milford; professional and/or personal services-unclassified Conley, Natalie J.; 51 Lady Slipper Ln., Milford; retailer-various products Genco LLC, Genco’s Pizza; 955 N. Dupont Blvd., Milford; retailer-restaurant Millsboro Foskey Enterprises Inc., Tina M. Foskey, BS, RRT; 29492 Revel Rd., Millsboro; professional and/or personal services Irrigation Systems & Services; 30740 Mount Joy Rd., Millsboro; contractor-residential

27

Long Neck Hospitality LLC, Stoney Lonen Restaurant & Pub; Unit 6, 26506 Victoria’s Landing Rd., Millsboro; retailer-restaurant Radhe Inc., Kwik Liquor; 28544 Dupont Blvd., Unit 12, Millsboro; retailer-alcoholic beverages Smith, Christopher W., C&S Carpentry LLC; 100 Mill Chase Circle, Unit 11, Millsboro; contractor-residential TC Trans Inc.; 312 Grace St., Millsboro; drayperson/mover Seaford Diaz, Tomas, TS Clothing Store; 700 Norman Eskridge Hwy., Seaford; retailervarious products Fuzion AG Inc.; 6063 Whitehurst Dr., Seaford; retailer-various products H.S. Country Store, LLC; 14880 Hardscrabble Rd., Seaford; tobacco products retailer, retailer-restaurant, retailer-petroleum products Julien, Marc; 27889 Pondside Dr., Seaford; reconciliation purpose code Mom at Last LLC; 9 Tidewater Dr., Seaford; retailer-dry goods & apparel Perez-Godinez, Romelia, PG House Cleaning; 24736 Rosalyn Dr., Seaford; professional and/or personal services-unclassified Redbox Automated Retail LLC; 700 Jimmy Dr., Seaford; lessor of tangible personal property Rene’s Construction LLC; 410A Hickory Ln., Seaford; contractor-residential Ricki L. Tibbs; 609 W. Stein Hwy., Seaford; professional and/or personal services-unclassified Sturgis Marine Sales Inc.; 20676 Sussex Hwy., Seaford; motor vehicle dealer, personal services-general repairperson, scrap tire fee, retailer-various products Sumo Sushi & Habachi Inc.; 22891 Sussex Hwy., Seaford; retailer-restaurant VCW Heating and Air Service LLC; 8959 Dolby Dr., Seaford; contractor-residential Smyrna Annone Lawn and Landscape; 605 Willowwood Dr., Smyrna; professional and/or personal services Evans, Nicholas P., MBE Enterprises; 43 W. Redbook Pl., Smyrna; contractorresidential Lewis, Kerrie L., K.A.J. Cleaning & Specialties; 108 S. Delaware St., Smyrna; professional and/or personal services-unclassified My Best Friend’s House LLC; 1950 S. Dupont Blvd., Smyrna; professional and/or personal services-unclassified Patriot Construction LLC; 28 E. Commerce St., Smyrna; contractor-residential Pearson, Jeffrey A., Sunshine Communications; 29 Ashvale Dr., Smyrna; contractor Sunset Construction LLC; 879 Lackbird Greenspring Rd., Smyrna; residential contractor/developer

Hansen named director of division Landmark JCM president Bruce J. Tease, P.E. announces that Kevin Hansen, PG, LEED AP has been named director of the company’s Sciences Division.

Hansen has a unique combination of educational background and over 29 years of experience in the Hansen sciences and engineering consulting fields – all needed to effectively lead this diverse group of professional staff.

Work by the Sciences staff includes wetlands, Brownfields re-development, forests and rare species investigation and mitigation, pond and land management, land and water remediation projects, Green building consultation, GIS mapping, permitting and regulatory compliance, and contaminated site remediation.

Hansen’s background includes founding his own environmental firms as well as managing science and engineering departments for other large environmental firms in the region, including founding JCM Environmental Remediation (now merged to form LandmarkJCM).

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410-398-5554 302-424-8373 610-869-8838 610-399-0124 302-653-1515 302-628-1001 856-467-0022

Business Report | September 2011

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BUSINESS DIRECTORY ADVERTISING Morning Star Business Report Bryant Richardson 302-629-9788 302-629-9243 fax www.msbusinessreport.com sales@mspublications.com 951 Norman Eskridge Hwy. P.O. Box 1000 Seaford, DE 19973 ARCHITECTS & ENGINEERS George, Miles & Buhr, LLC Michelle Everngam 302-628-1421 302-628-8350 fax www.gmbnet.com meverngam@gmbnet.com 400 High St. Seaford, DE 19973 George, Miles & Buhr, LLC Michelle Everngam 410-742-3115 410-548-5790 fax www.gmbnet.com meverngam@gmbnet.com 206 W. Main St. Salisbury, MD 21801 CHAMBER OF COMMERCE Central Delaware Chamber of Commerce Gina Aurora 302-734-7513 302-678-0189 fax www.cdcc.net gaurora@cdcc.net 435 N. DuPont Hwy. Dover, DE 19901

Business Report | September 2011

Georgetown Chamber of Commerce Karen Duffield 302-856-1544 302-856-1577 fax www.georgetowncoc.com info@georgetowncoc.com 140 Layton Ave., P.O. Box 1 Georgetown, DE 19947 Lewes Chamber of Commerce Betsy Reamer 302-645-8073 Toll Free 877-465-3937 302-645-8412 fax www.leweschamber.com inquiry@leweschamber.com 120 Kings Hwy., P.O. Box 1 Lewes, DE 19958 Greater Millsboro Chamber of Commerce Amy Simmons 302-934-6777 302-934-6065 fax www.millsborochamber.com millsboro@intercom.net P.O. Box 187 Millsboro, DE 19966 Milton Chamber of Commerce Georgia Dalzell 302-684-1101 www.historicmilton.com chamber@historicmilton.com 707 Chestnut St., P.O. Box 61 Milton, DE 19968 Rehoboth-Dewey Chamber of Commerce and Visitor Center Carol Everhart 302-227-6446 800-441-1329 ext. 13 302-227-8351 fax www.beach-fun.com rehoboth@beach-fun.com 501 Rehoboth Ave. Rehoboth Beach, DE 19971

Greater Seaford Chamber of Commerce Paula Gunson 302-629-9690 302-629-0281 fax www.seafordchamber.com admin@seafordchamber.com 304 A High St. Seaford, DE 19973 EDUCATION Delaware Technical Community College Corporate & Community Programs Dr. Michael Owens, Director 302-855-1665 302-858-5456 fax www.dtcc.edu/owens/ccp mowens@dtcc.edu Jason Technology Center Owens Campus Rt. 18, Seashore Hwy. Georgetown, DE 19947 University of Delaware Professional & Continuing Studies Tara Kee 866-820-0238 302-831-3292 fax www.pcs.udel.edu continuing-ed@udel.edu Carter Partnership Center Del Tech - Owens Campus Georgetown, DE 19947 ENVIRONMENTAL Delaware Solid Waste Authority Mike Parkowski 302-739-5361 302-739-4287 fax www.dswa.com mdp@dswa.com 1128 S. Bradford St., P.O. Box 455 Dover, DE 19903

29 ENVIRONMENTAL CONSULTING Envirotech Environmental Consulting, Inc. Todd Fritchman 302-645-6491 www.envirotechecinc.com info@envirotechecinc.com 16394 Samuel Paynter Blvd.

Suite 203 Milton, DE 19968 EMPLOYMENT Essential Staffing Inc. Best Temps of Dover Patsy Ware 302-674-4357 302-674-4878 fax pware@besttemporaries.com 385 W. North St., Suite A Dover, DE 19904 FINANCIAL Bank of Delmarva Scott Rukowicz 302-875-5901 302-875-1766 fax www.bankofdelmarva.com srukowicz@bankofdelmarva.com 200 East Market St. Laurel, DE 19956 County Bank 9 Sussex County Locations www.CountyBankDel.com County Bank Rehoboth Beach Branch 302-226-9800 302-226-3182 fax 19927 Shuttle Rd. Rehoboth Beach, DE 19971 County Bank Long Neck Branch 302-947-7300 302-947-7303 fax 25933 School Lane Millsboro, DE 19966 County Bank Milford Branch 302-424-2500 302-424-2265 fax 100 East Masten Circle Milford, DE 19963 County Bank Seaford Branch 302-628-4400 302-628-4405 fax 632 West Stein Highway Seaford, DE 19973

County Bank Millville Branch 302-537-0900 302-537-0905 fax 10 Old Mill Rd. Millville, DE 19967 County Bank Georgetown Branch 302-855-2000 302-855-2005 fax 13 N. Bedford St. Georgetown, DE 19947 County Bank Laurel Branch 302-877-5000 302-877-5005 fax 1122 S. Central Ave. Laurel, DE 19956 County Bank Lewes Branch 302-645-8880 302-645-0888 fax 1609 Savannah Rd. Village of Five Points Lewes, DE 19958 County Bank Milton Branch 302-684-2300 302-684-2305 fax 140 Broadkill Rd. Milton, DE 19968 Del One 7 Statewide Locations Philip Hernandez 302-672-1448 302-739-1790 fax www.Del-One.org philip.hernandez@del-one.org 270 Beiser Blvd.

Dover, DE 19904 Delaware State Police Federal Credit Union Stephen Cimo 302-856-3501 ext. 120 302-856-2539 fax www.dspfcu.com scimo@dspfcu.com P.O. Box 800 Georgetown, DE 19947

Seaford Federal Credit Union Seaford Branch Mary Adams 302-629-7852 302-629-9125 fax www.seafordfcu.com mary@seafordfcu.com Seaford Professional Center Rt. 13 South Seaford DE 19973 Seaford Federal Credit Union Dagsboro Branch Veronica Nhan-Nock 302-934-1774 302-297-0016 fax veronica@seafordfcu.com 30650 Dupont Hwy. Dagsboro, DE 19939 Sussex County Federal Credit Union Debbie Jewell 302-629-0100 302-629-0966 fax www.sussexcfcu.com djewell@sussexcfcu.com 1941 Bridgeville Hwy. Seaford, DE 19973 FUNERAL SERVICES Watson Yates Funeral Home Gary Yates 302-629-8561 302-629-7961 fax Front & King St. Seaford, DE 19973 GRAPHIC/WEBSITE DESIGN Dean Design Marketing Group Jane E. Dean 302-674-5007 877-407-9800 717-898-9570 fax www.deandesign.com thestudio@deandesign.com 13 Water St. Lincoln, DE 19960 Health Heritage At Milford Assisted Living Community Genesis HealthCare Cheryl Stover 302-422-8700 302-422-8744 fax www.genesishcc.com cheryl.stover@genesishcc.com 500 South DuPont Blvd.

Milford, DE 19963

Business Report | September 2011

30 Nanticoke Health Services Sharon Harrington 302-629-6611 302-629-3211 fax www.nanticoke.org harringtons@nanticoke.org 801 Middleford Rd. Seaford, DE 19973 Bayhealth Medical Center Milford Memorial Hospital Ellen Shockley 302-430-5034 302-430-5946 fax www.bayhealth.org ellen_shockley@bayhealth.org 21 W. Clarke Ave. Milford, DE 19963 INSURANCE Farnell & Gast Insurance Joe Gast, CPCU 302-629-4514 302-536-6257 fax www.averyhall.com jgast@averyhall.com dflood@averyhall.com 500 W. Stein Highway Seaford, DE 19973 INTERNET SERVICE & WEB PAGE DESIGN Delmarva Digital Tim Smith 302-875-7700 302-875-8288 fax www.ddmg.net ddmg.netsales@ddmg.net 220 Laureltowne Laurel, DE 19956 LEGAL Sergovic & Carmean PA Attorneys At Law John A. Sergovic, Jr. Shannon D. Carmean Leslie Case DiPietro 302-855-1260 302-855-1270 fax www.scdelaw.com 142 E. Market St. PO Box 751 Georgetown, DE 19947 Law Offices of Karen Y. Vicks, LLC 302-674-1100 888-598-8890 500 W. Loockerman Street, Suite 102 Dover, DE 19904 kvicks@vickslaw.com Business Report | September 2011

MEDICAL TRANSPORT

REAL ESTATE

Lifestar Ambulance Mike Parker 800-572-9838 410-546-0809 410-860-5260 fax www.lifestarambulance.com mike@lifestarambulance.com 1024 S. Tower Dr. Salisbury, MD 21804

Coldwell Banker Commercial Resort Realty 302-227-5000 302-227-5008 fax www.cbankercommercial.com 20814 Coastal Hwy. Rehoboth Beach, DE 19971

MORTGAGES The Mortgage Market of Delaware JoAnn Moore 302-855-1306 office 302-236-1229 cell 302-855-1308 fax www.themortgagemarketofdelaware.com P.O. Box 204 Georgetown, DE 19947 OFFICE FURNITURE AMI Business Interiors Tom Woodstock 800-830-0801 302-226-0801 302-226-0302 fax www.archmktg.com archmarketing@comcast.net 123 Glade Circle West Rehoboth, DE 19971 PAYROLL SERVICE Payroll Professionals Jessica Amaty 302-645-5700 302-645-0395 payroll@1040pro.com 1636-D Savannah Rd. Lewes, DE 19958 PORTRAITS Portraits In The Sand Dave Koster 302-226-9226 302-226-8424 fax www.portraitsinthesand.com businessreport@portraitsinthesand.com 110 White Oak Rd. Rehoboth Beach, DE 19971

Long & Foster Real Estate, Inc. Tracey Espada 302-227-2541 800-462-3224 302-227-8165 fax www.longandfosterde.com 37156 Rehoboth Ave. Rehoboth Beach, DE 19971 Coldwell Banker Resort Realty Skip Faust 302-227-5000 office 302-745-8764 cell 302-227-3804 fax www.skipfaust.com skipfaust@hotmail.com 20184 Coastal Hwy. Rehoboth Beach, DE 19971 TATTOO STUDIO Ancient Art Tattoo Studio, Inc. Peggi Hurley 302-644-1864 www.ancientarttattoo.net peghurley@comcast.net 34410 Tenley Ct. #1 Lewes, DE 19958 TRANSPORTATION Pyramid Transport 302-337-2210 800-754-7775 www.pyramidtransport.com 18119 Sussex Highway Unit 2 Bridgeville, DE 19933 UTILITIES Artesian Water Company Stuart Lindner 302-453-6900 302-645-7751 800-332-5114 302-453-6957 fax www.artesianwater.com slindner@artesianwater.com 664 Churchmans Rd. Newark, DE 19702 14701 Coastal Highway Milton, DE 19968

“We were really concerned about the continual rise in the cost of health care and wondered about our options.

Blue Cross suggested a consumer-directed health plan.”

– Duane Senior Vice President Administration, Produce Marketing Association BlueAdvantage member Businesses of all sizes offer BlueAdvantage® consumer-directed health plans to provide quality coverage to their employees and help control health care insurance expenses – both for the employee and the employer. This low-premium, high-deductible plan is compatible with Health Savings Accounts and Health Reimbursement Arrangements giving employees control over their health care dollars. They also receive most preventive and wellness services at no expense and have access to our large provider network. See how marketing representative Deb helps employees understand consumer-directed health plans at DelawareBlueAndYou.com. If you’d like to learn how your company may benefit from this type of plan, call 800.572.4400 or speak with your broker.

® Registered trademark of Blue Cross and Blue Shield Association. ©2011 Blue Cross Blue Shield of Delaware BCBSDE-24981 CHDP_MSBR8x10.5.indd 1

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Business Report | September 2011