Msr 0914w

INSIDE: Delaware Treasures • Tourism • Health • Business Licenses

morning Star

Business Report September 2014

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Business Report | September 2014

Henry Got a high-precision diagnostic MRI scan taken.

Read by a fellowship-trained radiologist.

Sure of the results and his power serve.

Trust the diagnostic center with a respected hospital connection— the rest of your life may depend on it.

Making sure you get regular tests is important. So is making sure the place you are tested provides accurate results. At Bayhealth, our diagnostic centers are accredited by the American College of Radiology and feature low-dose radiation for your safety, and equipment with a high degree of clarity—so images are extremely precise. Our staff of fellowship-trained radiologists—the highest level of expertise available—includes the largest group of neuroradiology MRI radiologists in the region.

If you need a CT scan, MRI or other test in the future, make sure you choose a Bayhealth diagnostic center. Get a same-day appointment. And get results you can trust. Your health deserves it.

Learn more at www.bayhealth.org. Or call 302-744-7060 in Kent County or 302-430-5707 in Sussex County for an appointment.

Kent General | Milford MeMorial | www.bayhealth.org

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Business Report | September 2014

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Business Report | September 2014

inside September 2014 18

Jerri Pierce and Donna Paddock, Milford Imaging. Photo by Ron MacArthur

Features 6

Chamber Listings

8

Business Licenses

10

Business Digest

12

Guest Column

13 Tourism 14

Health

16

Personnel File

30

Business Directory

On the Cover

Dr. Amit Newatia, Milford Imaging. Story on page 18. Photo by Ronald MacArthur

Delaware Treasures, pages 23-28

Delaware Treasures Horty & Horty, P.A.

23

First Class Heating

24

Haass’ Family Butcher Shop

25

D&D Stained Glass in Millsboro Warren Station

26

27

Tidewater Utilities

28

Next Theme: Health Care. We’re looking for businesses to highlight in our next edition. Call Chris Redman at (302) 629-9788 or credman@ mspublications.com

5

Business Report | September 2014

CHAMBER Listings

Chamber

Phone

Key contact

Bethany-Fenwick Chamber of Commerce

539-2100

Delmar Chamber of Commerce

Dues*

Members

Fax

Kristie Maravalli $211

800

539-9434

846-3336

Diane Johnson $75

67

846-3336

Georgetown Chamber of Commerce

856-1544

Karen Duffield

$150

460

856-1577

Laurel Chamber of Commerce

875-9319

Don Dykes

$130

130

280-6365

Lewes Chamber of Commerce

645-8073

Betsy Reamer

$210

432

645-8412

Milford Chamber of Commerce

422-3344

Jo Schmeiser

$165

310

422-7503

Millsboro Chamber of Commerce

934-6777

Amy Simmons

$150

260

934-6065

Milton Chamber of Commerce

684-1101

Lisa Sumstine

$150

120

684-1101

Rehoboth-Dewey Chamber of Commerce

227-2233

Carol Everhart $210

1303

227-8351

Seaford Chamber of Commerce

629-9690

Lynn Brocato

$150

288

629-0281

Central Delaware Chamber of Commerce

734-7513

Judy Diogo

$225

868

678-0189

Delaware State Chamber of Commerce

655-7221

Chuck James

$315

2000

654-0691

Delaware Small Business Chamber

482-2120

Bob Older

$295

170

Delmarva Black Chamber of Commerce

450-4501

Clay Hammond

* Annual membership cost based on businesses with fewer than 10 employees. For Delaware State and Central Delaware chambers membership cost figure is for 1-5 members.

Teri Willey is presented Better Delmarva Award

Mountaire presented Teri Willey of Lewes with the Mountaire/WMDT Better Delmarva Award for July 2014.

Willey is a fulltime EMT with the Willey Lewes Volunteer Fire Department and also works full-time for the Rehoboth Beach Patrol and part-time with the Felton Fire Department. She competes with a roller derby team and participates in fundraisers with the team to serve the community.

The Mountaire/WMDT Better Delmarva Award is a monthly honor designed to highlight those who are going above and beyond in their effort to assist others in the community or to improve and protect the local environment. To nominate an individual, business, organization or classroom, visit www.mountaire.com/betterdelmarvaaward.

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Business Report | September 2014

Risk Control

Captives

Workers Compensation

lyonsinsurance.com Wilmington 302.658.5508

Rehoboth 302.227.7100

Every Wednesday-Georgetown Farmers’ Market -3:00 PM-6:00 PM North Bedford St. Park, Buy Local! Eat Fresh! Call 856-1544 for more information.

Sept. 3 - 1st Wednesday - Chamber Economic Development Council Meeting - 12-1 PM; Georgetown Wesleyan Church in Georgetown; Presentation: SoDel Concepts/Matt Haley Companies.

Lunch is served, $5 suggested donation. All are welcome! Call 856-1544 for info.

Sept. 3 - 1st Wednesday - Chamber Board of Directors Meeting - 4 PM; Georgetown Wesleyan Church. Come sit in & see if you want to get involved! Call 856-1544 for more info.

Sept. 10 - 2nd Wednesday - Chamber Breakfast Meeting - 7:45-8:45 AM - New Location: Delaware Tech Student Services Center; $9.00 per person. RSVP by Tues., Sept. 9 by calling 302-856-1544.

Guest Presenter: TBA; Stay afterwards for Del Tech’s 1 Million Cups presentation from 9-10 AM Sept. 13 - Historic Georgetown Art Crawl/Farmer & Foodie Fest - 10 AM-4 PM; Downtown & The Circle; Artists & artisans, performing artists too! Farmers market and 16-Mile beer tastings, hay rides & carriage rides running all day! Call 302-856-1544 for more info.

Sept. 17 - 3rd Wednesday - NCALL 10th Anniversary & Chamber Mixer - 4-6:30 PM; Soon-to-be Chamber’s new location: 827 East Market St. See website webs for more details.

Sept. 24 - 4th Wednesday - Chamber Luncheon-Noon-1 -Noon-1 PM; at CHEER Center, Sand Hill Rd. in Georgetown; Presentation: TBA. $10 ea. Call 856-1544 to RSVP by Sept. 23.

The Hudson Brothers at their new four story hotel made of wood in Rehoboth Beach.

Hudson Brothers build unique hotel

The Hudson Brothers knew it would generate a lot of buzz when they decided to build a new four story hotel in Rehoboth Beach on Coastal Highway in the middle of the Great Recession, especially one made of wood.

Many people have questioned if it is even legal to build a multi-story hotel out of wood.

From large apartment buildings and condo complexes to single family homes, many large construction projects on Delmarva choose to go with wood. In fact, when properly designed, the structure is just as strong and durable as other construction methods.

Sam Yoder & Sons, LLC of Greenwood, provided wooden wall panels for the project. They

designed and built the panels in their factory, and shipped them to the construction job site as needed. This allowed whole sections of walls,

both interior and exterior, to be raised all at

once which saves considerable time as opposed to having individual carpenters installing those

same walls one 2x6 at a time.

Additionally, the plans are more accurate, as the technology almost completely eliminated “field changes.” This made for not only more consistency with regard to structural integrity, but also for budgeting purposes.

The panels were built under roof in a local factory, which is great for the local economy.

Also, the wood wasn’t exposed to the weather as is the case when using conventional wood framing. There’s less job site theft too.

The Hudson Brothers have estimated that they saved approximately 15% in costs when compared to conventional “one stick at a time” wood construction, and far more versus concrete or steel construction.

Contact Christian Hudson, Hudson Management, at info@hudmgt.com for more information.

302-856-1544

302-856-1577 Fax

229 East Market St., P.O. Box 1, Georgetown, DE 19947

info@georgetowncoc.com www.georgetowncoc.com

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Business Report | September 2014

Business licenses Bethany Beach Bethany Pie LLC; 120 Central Blvd., Bethany Beach; retailer-restaurant Bridgeville Horizon Demo and Site Services; 4210 Federalsburg Rd., Bridgeville; contractorresidential Delmar Bryant, David Orlando, Costumes of Make Believe; 5 N. Maryland Ave., Delmar; professional and/or personal services-unclassified Godwin, Henry E., Godwin Trucking LLC; 35711 Mount Herman Circle, Delmar; reconciliation purpose code Shore Finance LLC; 10977 State St., Unit 3, Delmar; finance or small loan agency Dover Adorn Edge LLC, Adorn Edge; 31 Stevenson Dr., Dover; retailer-various products Anew Mental Health; 1001 S. Bradford St., Dover; professional services-psychology office Austin Consulting Services Inc.; 58 Freedom Dr., Dover; professional and/or personal services Boyd, Chevonne N.; 515 Stone Ridge Dr., Dover; professional and/or personal servicesunclassified Ciara Technologies USA Inc.; 615 S. Dupont Hwy., Dover; retailer-machinery equipment & supplies Cutting Edge LLC; 1711 Windswept Ct., Dover; professional and/or personal services Draggoo, Ashley, AFW Creations; 4001 Rosewood Dr., Dover; retailer-various products Greater Works Companion Care LLC; 860 Silver Lake Office Plaza, Ste. 175, Dover; professional and/or personal services Hardman, Daniel W., The Delaware Egg Roll Company; 49 Baltusrol Rd., Dover; retailer-food (except restaurant) Harper, Earnest R., Jr., BR Lawn Service and Repair; 21 E. Huntingtown Cir., Dover; professional and/or personal services-unclassified Hollett, William Jr., Above and Beyond Landscape; 911 Buck Dr., Dover; contractorresidential Hollomon, Alexander; 444 Fulton St., Dover; professional and/or personal services8

Business Report | September 2014

unclassified ITech99; 1679 S. Dupont Hwy., Ste. 100, Dover; retailer-electrical goods Jamerson, Julie Anne L., Glorious Notes; 1417 S. Farmview Dr., Dover; professional and/or personal services-unclassified Johnson, Eric LLC; 35 Forest Creek Dr., Dover; reconciliation purpose code Martin, Maria H., Classical Conversations of Dover; 85 McBry Dr., Dover; professional/ and or personal services MW of Dover Commons LLC, Mattress Warehouse; 1365 N. Dupont Hwy., Dover; retailer-various products Positive Motivations LLC; 964 Walnut Shade Rd., Dover; professional and/or personal services Proaxis Fund, Firstfx (U.S.) Limited; 28 Old Rudnick Ln., Dover; broker Sheps House of Style; 32 Loockerman St., Dover; personal services-barber Shore Finance LLC; 71 Greentree Dr., Dover; finance or small loan agency Shore Finance LLC; 1650 S. Governors Dr., Dover; finance or small loan agency The Vein Center at Eden Hill LLC, Brandt J. Feuerstein, MD PA; 200 Banning St., Ste. 300, Dover; professional services-medical office Georgetown Aiken Construction; 22451 Wood Branch Rd., Georgetown; contractor-residential ATI Holdings LLC, ATI Physical Therapy; 401 College Park Ln., Unit 3, Georgetown; professional services-physical therapist Brosius, Luke, & Lanscaping; 26109 Kits Burrow Ct., Georgetown; reconciliation purpose code Cope, Bobby; 22089 Bunting Rd., Georgetown; professional and/or personal services-unclassified Dollar Tree Stores Inc., Dollar Tree #1741; 509 College Park Ln., Georgetown; retailervarious products Eshon, Jr., Charles L.; 104 Murrays Ln., Georgetown; professional and/or personal services-unclassified Go Clean LLC; 18303 Sand Hill Rd., Georgetown; professional and/or personal services Little Faces Home Daycare; 15 Lantern Ln., Georgetown; professional and/or personal services

Super Marquense LLC, Super Marquense; 309 Race St., Georgetown; retailer-various products Greenwood Billy Warren & Son LLC; 7040 Hickman Rd., Greenwood; personal services-salvage yard operator D&M Carpentry LLC; 13175 Delaware Dr., Greenwood; contractor-residential East Valley Farms; 7412 McDowell Rd., Greenwood; contractor-residential Gibbs, Shelby E., Maid to Perfection; 14201 Sawmill Rd., Greenwood; manufacturer-food J. Nicole Photography LLC; 12551 Tuckers Rd., Greenwood; photographer Lilly Frazier, Gold Gathering Catering; 207 Hamilton St., Greenwood; retailer-restaurant Perdue, Shawn A., SP’s Sporting Goods; 14461 Oak Rd., Greenwood; retailer-various products Tidewater Agricultural Products; 7317 Hickman Rd., Greenwood; reconciliation purpose code Harrington Advanced Tank Systems Inc.,; 17409 S. Dupont Hwy., Harrington; personal servicemotor vehicle service/manufacturer-transportation equipment Kirby & Holloway Provisions Co., State Fairgrounds; Rider Rd., Harrington; reconciliation purpose code Premier Property Preservation; 118 Mechanic St., Harrington; contractor-residential Reeves, Carl J., CSR Industrial Maintenance; 7132 Park Brown Rd., Harrington; contractor-residential Williams, Donald T., WY Management; 17629 S. Dupont Hwy., Harrington; professional and/or personal services-unclassified Zieba, Rena, Traveling Nuts; 18500 S. Dupont Hwy., Harrington; retailer-food (except restaurant) Laurel Brown, Martin, Prismfab; 10765B N. Laurel Plaza Rd., Laurel; reconciliation purpose code C&L Services LLC, Katherine A. Cupery; 10549 Georgetown Rd., Laurel; professional and/or personal services

Fleming, Brandon, Fleming’s Electrical Service; 15199 Trap Pond Rd., Laurel; contractor-residential Hawkins, Rickey Jr.; 28183 Seaford Rd., Laurel; professional and/or personal servicesunclassified Integrity Renovations LLC; 5013 Old Sharptown Rd., Laurel; professional and/or personal services-unclassified Integrity Renovations LLC; 5013 Old Sharptown Rd., Laurel; reconciliation purpose code Tilghman, Tina M., G&T Automotive; 34446 Saint George Rd., Laurel; personal service-motor vehicle service

Milford; retailer-dry goods & apparel M&E BBQ North LLC; 115 N. Washington St., Milford; retailer-restaurant Paul’s Bail Enforcement; 9083 Shore Dr., Miford; personal services-bail enforcement agents Ren Cai Yan, New No.1 Chinese Restaurant; 676 N. Dupont Blvd., Milford; retailer-restaurant Rowe, Joy M., Expressions of Joy; 603 Marvel Rd., Milford; retailer-various products Shore Finance LLC; 927 N. Dupont Blvd., Milford; finance or small loan agency Warden, Denise; 619 Evans Dr., Milford; professional and/or personal services

Lewes A&M Party Planning; 34099 Orchid Ln., Lewes; professional and/or personal servicesunclassified Baker, William T., Sands of Time Antiques; 18388 Coastal Hwy., Unit 6, Lewes; retailer-furniture & fixtures CFM Services LLC; PO Box 504, Lewes; professional and/or personal services Hanna Fitness; Unit 10, 17400 N. Village Main Blvd., Lewes; professional and/or personal services Startup LLC; 16557 Coastal Hwy., Lewes; professional and/or personal services Medtix LLC; 808 Middleford Rd., Ste. #4, Lewes; retailer-various products Sandy’s Fine Touch Painting; 33477 Daisy St., Lewes; contractor-residential Savannah Suites; 1606 Savannah Rd., Lewes; commercial lessor Speech at the Beach; 17345 Graceland Dr., Lewes; professional and/or personal services

Millsboro A+ Cuts & Salon-Millsboro; 209 Main St., Unit 3, Millsboro; personal services-barber/ beautician Brodersen, Catherine, RN; 23719 Samuel Adams Cir., Millsboro; professional and/or personal services Jenney, John B., JB Services; 20390 Phillips Hill Rd., Millsboro; professional and/ or personal services-unclassified Joiner, Susan M., SMJ Administrative Services; 26004 Lighthouse Ln., Millsboro; professional and/or personal services McCray, Davida, Victorious Body Work; 26156 Flying Bridge Ct., Millsboro; professional and/or personal services-unclassified Ottinger, Courtland, Ottinger Maintenance/ Contracting; 28509 Pocahontas Ave., Millsboro; contractor-residential Parker, Jaime B., Parker Marketing; 29887 Revel Rd., Millsboro; professional and/or personal services Rench, L. Scott, Scott’s Home Improvements; 24906 Townsend Rd., Millsboro; contractor-residential Shore Finance LLC; 28381 Dupont Blvd., Unit 2, Millsboro; finance or small loan agency

Milford Click Life Photography LLC; 2599 Canterbury Rd., Milford; photographer CNS-Services LLC; 330 Milford Neck Rd., Milford; professional and/or personal servicesunclassified EMG Acquisition Co. of DE LLC, Minute Loan Center; 641 N. Dupont Blvd., Milford; retailer-various products/finance or small loan agency Hobert, Christopher G., Chick-Fil-A at Milford Plaza, FSU, 698 N. Dupont Blvd. #C, Milford; retailer-restaurant Isaac-Malabet, Lichell, Shell’s Beauty Supply-Millsboro; 209 Main St., Unit 1,

contractor-residential Myers, Jason A., Eastern Shore Job Maintenance; 26529 Kaye Rd., Seaford; personal services-general repairperson Rojas Handyman LLC; 25725 Woodbine St., Lot 82-B, Seaford; contractor-residential Shore Finance LLC; 22937 Sussex Hwy., Seaford; finance or small loan agency Wagner, Joseph W., Joe’s Aquatics; 2210 Sussex Hwy., Seaford; retailer-various products Smyrna 2 North Main Smyrna LLC; 5819 Underwoods Corner Rd., Smyrna; professional services real estate broker Black Diamond Enterprises, Orgasmic City; 1 Ferndale Dr., Smyrna; retailer-catalogue & mail order house Brisco, William A., WB Enterprise; 78 Ivy Glen Ct., Smyrna; commercial lessor Cedar Hill Customs LLC; 738 Paddock Rd., Smyrna; wholesaler-any products Davis Green Clean; 76 Grayton Dr., Smyrna; personal services-general repairperson Delmar Group LLC, The Odd Fellows Cafe, 34 S. Main St., Smyrna; retailer-restaurant Elyazi, Mohammed, Hana Enterprise Export; 5771 Dupont Pkwy., Smyrna; motor vehicle dealer Even Cuts & Repairs; 617 W. Mt. Vernon St., Smyrna; reconciliation purpose code Hilliard, Shierra; 104 Shashi Ct., Smyrna; professional and/or personal services Reflect Earth LLC; 345 Arctic Ln., Smyrna; retailer-dry goods & apparel Ritchie, Arneice, Optimum Health and Healing; 639 Widener Ln., Smyrna; professional and/or personal services Scuse, Sherri A., Floral Events by Sherri; 1680 Big Oak Rd., Smyrna; retailer-various products Shepps-Wiley, Paula, Harris & McNamara; 154 S. Main St., Smyrna; professional and/or personal services Singh, Gurcharan L.; 126 S. Dupont Blvd., Smyrna; reconciliation purpose code Sullivan, John C. M., Your Amish Connection; 207 Wheatsheaf Ln., Smyrna; retailer-catalogue & mail order house Watkins, Jennifer A., Posh Concepts Photography; 6 Hedera Ct., Smyrna.

Seaford Copart of Connecticut Inc.; 26029 Bethel Concord Rd., Seaford; auctioneer-residential Fonville, Andra Garnell, Ultrabrite Aluminum Truck Detail; 24930 German Rd., Seaford; professional and/or personal servicesunclassified Johnson, Jeremy T., Johnson’s Woodworks; 120A S. Cannon St., Seaford; 9

Business Report | September 2014

BusinEss DigEst Fulton Financial reports earnings

Fulton Financial Corporation has reported net income of $39.6 million, or 21 cents per diluted share, for the second quarter of 2014, compared to $41.8 million, or 22 cents per diluted share, for the first quarter of 2014.

“Loans increased in the second quarter and overall asset quality continued to improve,” said E. Philip Wenger, chairman, CEO and president. “We also saw a significant increase in non-interest income. Non-interest bearing deposits showed continued good growth, but lower yields on earning assets combined with higher overall funding costs put modest pressure on our net interest margin. Noninterest expenses reflected the continued build-out of our risk management and regulatory compliance infrastructures.

During the quarter, we were pleased to announce another four million share stock repurchase program through the end of the year.”

Beer and Wine Festival returns

A glass of wine, a piece of cheese…a sip of beer, a bite of cheese…hand-crafted vodka cocktail, a slice of hand-crafted cheese. That’s what’s in store for those who attend the Delaware Wine and Beer Festival when the event’s Official Cheese Sponsor, Cabot Creamery Cooperative, serves free cheese samples to pair with Delaware’s hand-crafted wines, beers and spirits.

Delaware’s only national awardwinning wine and beer festival is set for Saturday, Oct. 11 at the Delaware Agricultural Museum & Village in Dover, and discounted tickets are available now.

Registration is now open for the Homebrew Championship which is held in conjunction with the festival at the Delaware Ag Museum.

For more information or tickets for the Delaware Wine and Beer Festival, call 800-233-5368 or visit www.

DelawareWineandBeerFestival.com.

ers markets, Southern Delaware is also home to many farms that welcome visitors and sell their own home grown products.

The page includes listings for farmers markets, farm stores, creameries, plant/ flower/tree farms and nurseries, animal farms, wineries and U-Pick operations that are open to the public. Addresses, website links and a map is available.

The page may be viewed at www.visitsoutherndelaware.com/side-trips/farmadventures.

WSFS reports quarterly earnings

WSFS Financial Corporation, the parent company of WSFS Bank, reported net income of $12.7 million, or $1.39 per diluted common share, for the second quarter of 2014 compared to net income of $10.3 million, or $1.16 per diluted common share, for the second quarter of 2013 and net income of $16.9 million, or $1.85 per diluted common share, for the first quarter of 2014. First quarter 2014 results include a $6.7 million, or $0.73 per diluted common share, tax benefit as previously disclosed.

Net income for the first six months of 2014 was $29.6 million up from $19.3 million for the same period in 2013.

Earnings per share were $3.24 per diluted common share in the first six months of 2014, a 49% increase over the $2.18 per diluted common share reported for the first half of 2013. Results in 2014 include a $6.7 million, or $0.73 per diluted common share tax benefit.

Scrapple Recipe Cook-off

The Delaware Small Business Chamber will host their 3rd Delaware

Consumer Expo & Marketplace on Saturday, Oct. 4.

This year the Delaware Small Business Chamber has added The Scrapple Recipe Cook-off where both amateur and professional cooks can compete for a best-inshow $500 cash prize for creating a recipe that will feature the Cook-Off main sponsor’s RAPA Scrapple line.

Each entry is $10 and will be featured in a recipe booklet in print and online.

To enter the contest sign up at www. dsbchamber.com/scrapple-recipe-contestform/.

The Delaware Consumer Expo & Marketplace will also have over 40 small business vendors to promote small businesses and their services and products. Vendor space is still available.

For more information, visit www.dsbchamber.com or call 302-482-2120.

KSI establishes fund

KSI has established an endowment fund called the Make A Difference Society with the Delaware Community Foundation. Supporters who donate to this fund are helping to establish long-term funds for KSI’s future needs. Interest accrued on the funds can be used by KSI in future years. To learn more, contact Alicia Hollis at 302-422-4014, ext. 3015.

Checkoff helps soybean farmers

Under the soy checkoff program, all U.S. soybean farmers contribute a small percentage of their gross soybean sales for research and marketing projects that maximize their profit potential. According to the results of a new study, the checkoff continues to grow those small investments

Mon.-Sat. 9 am - 9 pm • Sunday 10 am - 6 pm

Farm adventures now on website Southern Delaware Tourism has added a new page to the Side Trips section of its website for visitors and locals interested in exploring farm adventures throughout Sussex County.

In addition to the award winning farm-

10

Business Report | September 2014

Middletown Crossing Rehoboth, DE Milford, DE Smyrna, DE

302-376-1616 302-226-2300 302-424-8373 302-653-1515

Seaford, DE

302-628-1001

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into big results for U.S. soybean farmers.

The results of the checkoff’s most recent regular, independent return-oninvestment (ROI) analysis found that all U.S. soybean farmers receive $5.20 in profits for every dollar they invest in the checkoff.

Gary Williams, Ph.D., an agricultural economics professor from Texas A&M University who conducted the study, says 5 percent of all U.S. soybean farmers’ revenues are due to the checkoff’s research and marketing efforts.

For more on the United Soybean Board, visit www.unitedsoybean.org.

Giant fry pans assume new roles

The giant fry pans that cooked chicken from 1950 to 2014 at the Delmarva Chicken Festival will soon will have new roles in promoting the chicken industry.

The original one-piece fry pan, first used at the 1950 Delmarva Chicken Festival in Dover and last used in 1987, has been donated to the Georgetown Historical Society for display at the Nutter D. Marvel Carriage Museum. The museum is home to a collection of historic objects and memorabilia related to Sussex County and Delaware’s history.

Sussex County is the largest producer of meat chickens in America and Georgetown was the site of the first Delmarva Chicken Festival.

The 1988 replacement fry pan has been acquired by The English Company, known to generations for its fried chicken.

The English Company will use the pan to prepare chicken across Delmarva at festivals, community events and other venues.

Persons interested in working with The English Company can contact Phil Hall at 443-254-4793 and demomanhall@hotmail. com.

Both pans were constructed by Mumford Sheet Metal Works of Selbyville.

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Annual Amish Country Bike Tour

The 28th annual Amish Country Bike Tour will be held on Saturday, Sept. 6, in Dover. This event draws people of all ages and abilities from across the country. The event offers five loops that start and stop at Legislative Mall. A portion of every registration benefits the Dover YMCA and other community organizations and causes. For more information, visit www.

AmishCountryBikeTour.com or call 302734-4888.

Attorneys at Law John A. Sergovic, Jr. Shannon Carmean Burton David J. Weidman

Leslie Case DiPietro Seth L. Thompson Elizabeth L. Souceck

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Business Report | September 2014

GUEST COLUMN

Internal Controls 101: the basics for your office

By Amanda Yantosh, CPA In a small business, the office or shop is usually small enough that everybody knows each other. The team is often composed of family members and, even if that’s not the case, management typically tries to make everyone feel like family.

In such an environment, it’s not unusual to find two different types of owners: those who put too much responsibility on their own shoulders and those who take things for granted and put too much trust in their employees.

Owners who fit these descriptions might be making a big mistake. Trying to do too much will take your focus off the things you do well while delegating too much can lead to a loss of control – establishing balance is key.

No matter how small your business, it is essential that you have a series of internal financial controls, processes that help ensure that your company’s financial assets are safe and that they are not susceptible to fraud.

Setting up the controls might seem daunting to a busy business owner, but, in the long run, having controls in place will save time and trouble, while preserving your assets and helping to establish the desired balance. If you do not have the time or talent to create these controls on your own, a certified public accountant can be a valuable resource.

Think of these controls over your finances in the same way as you think of the controls you establish to ensure the quality of the products your business makes or the services your business provides. These controls will ensure that all financial transactions are properly authorized and reported, that access to company assets is properly authorized, that your financial statements are prepared correctly, and that regular checks are made to ensure that the assets recorded on paper are reconciled with the assets the business actually possesses.

The controls you need may vary somewhat according to the type of business. You will have to look at your company’s assets and determine where checks and balances must be put in place and who should report to whom. In most businesses, key areas that should be subject to internal controls would include: handling cash, incoming receipts, payment of invoices, payroll, and checking account reconciliation.

12

Business Report | September 2014

All of the procedures you establish will have one principle in common: segregation of duties. Every process you set up should have at least two steps, and you will have at least two people handling those steps. Do not say, “this is my bookkeeper. The bookkeeper, and nobody else, will be responsible for all transactions.” If you give sole responsibility to one person, there is no double-check, and that can open the door to internal theft and fraud.

When establishing controls, make sure that each procedure is written down clearly, so everyone knows how it works and what their responsibilities are. Creating a procedures manual is always a good idea.

Here are some examples of how some internal controls might work.

Handling cash (register receipts, petty cash drawer, etc.): two people should count the cash at the end of the shift, or the end of the day. Totals should be matched against the register tape or other receipts.

Incoming receipts: one person should be opening the mail and creating a list of payments received, and someone else should be logging the payments for deposit into the appropriate account.

Payment of invoices: one person should prepare the checks for payment, and someone else should review the invoice for accuracy and sign the checks. Even better, require two signatures on each check. Be familiar with your list of vendors. Question unusual names or amounts.

Payroll: one person prepares the time sheets, and someone else logs the data into the payroll system so the checks can be issued. Verify the identity and pay rates of new employees, be alert for unusual amounts of overtime and take note if the payroll total varies significantly from budgeted norms.

Checking account reconciliation: accounts should not be reconciled by the individuals responsible for preparing the checks. The owner should consider personally reviewing all bank statements.

In addition to these items, there are many other aspects of your business for which internal controls should be considered. For example: • Establishing maximum dollar amounts of purchasing authority.

• Requiring that all payments be supported by invoices.

• Requiring bids on all purchases in

excess of a stated limit.

• Creating inventory controls, including authorizations for who can sign for goods and services and who controls the release of goods and services out the door after processing has been completed.

• If your business involves e-commerce, establish a log for updates and changes to your website so you can trace responsibility if errors are made.

When you create internal controls for your business, you must do more than put the procedures down on paper. Top management must create a culture that demonstrates a concern for making sure the procedures are followed. Owners must take an interest in the company’s books, and they must make it clear to employees that they are checking up on them. The business should develop, publicize and follow a written ethics policy, making clear to all what is permitted and what is not, and describing the potential consequences for violations. In addition to regular reviews of items like bank statements and monthly financial reports, management should make random spot checks of other reports so employees keep on their toes at all times.

Should you still doubt the need to develop and implement a system of internal controls, consider some of the findings of the 2014 Report to the Nations on Occupational Fraud and Abuse, issued by the Association of Certified Fraud Examiners. Participants in their survey estimated that a typical organization loses 5 percent of gross revenues each year to fraud. The survey found that the median time from commencement of a fraud to detection was 18 months and that smaller organizations tend to suffer disproportionately large losses due to occupational fraud.

Taken together, this means that a small business without adequate controls has a significant amount of assets exposed to the risk of frauds.

These frauds can go on for a long time without being caught and your chances of catching the perpetrator without outside help or a bit of good luck are not very high.

Don’t wait until it’s too late.

About the author Amanda Yantosh is a certified public accountant and supervisor at Horty & Horty, P.A., a Delaware accounting firm with offices in Dover and Wilmington.

tourism

Tourism office works to promote Delaware’s treasures

By Tina Coleman

Southern Delaware Tourism

Those of us who are lucky enough to live in Southern Delaware are very aware of Delaware’s treasures. From our spectacular coastlines and inland bays and waterways to our lush agricultural interior; from our historic, charming small towns to our active, cooperative community of residents and businesses, there certainly is a lot to treasure here.

It’s Southern Delaware Tourism’s job to shine the spotlight on these treasures so the rest of the world will notice our sparkle and visit our beaches, towns and businesses. One of the ways we do this is to cultivate relationships with travel journalists and bloggers.

We recently had the opportunity to do this in a big way at Travel Media Showcase, an annual conference that pairs destination management organizations with vetted travel journalists and bloggers from all over the U.S. These writers produce articles and programs for hard copy and Internet publications and for on- and offline radio and television productions.

The conference is set up in speed dating format - a series of 30 15-minute face to face appointments over two days. Appointments are scheduled during the weeks prior to the

conference and Southern Delaware’s schedule was quickly filled by writers wanting to talk with us about our destination. So many writers wanted to speak with us, in fact, that we are working on contacting writers who requested appointments but were unable to be scheduled. This impressive level of interest Southern Delaware sparks among travel writers will ultimately lead to interest in Southern Delaware by their readers, viewers and listeners.

Southern Delaware Tourism also sponsors themed familiarization (FAM) Tours for travel writers, during which visiting writers are immersed in specific aspects of the Southern Delaware experience. In April we introduced a group of writers to the outdoor adventures available in our area. Next month we’ll introduce another group of writers to arts and entertainment experiences available to visitors here.

These tours result in valuable free publicity for Southern Delaware in publications the visiting journalists freelance for or represent.

For instance, within three months of the April FAM Tour the value of articles and blog posts focusing on Southern Delaware by the visiting journalists had exceeded seven times our investment in the tour. We

also arrange individual tours for visiting writers throughout the year, based on their assignments and interests.

It’s thanks to the enthusiasm and hard work of our tourism partners – our local communities, organizations, and businesses including accommodations, restaurants, outfitters, attractions, etc. – that there is so much interest in Southern Delaware and that our FAM tours are so successful. How can you get involved? Here are some ways: 1. Provide Southern Delaware Tourism with calendar items at least three months in advance.

2. Share high resolution photos/videos with us for our media gallery that we can share with media outlets. Provide attribution information/permissions.

3. Help us enhance writers’ visits by providing complimentary or discounted rooms and meals, supply items for welcome bags, host a lunch or activity, etc.

4. Share your ideas with us! If you know of or hear a story that’s got a great tourism angle, let us know.

To respond to this column, email tinac@ visitsoutherndelaware.com.

RIBBON CUTTING - The Greater Seaford Chamber of Commerce welcomes BJ’s Pizza & Pasta Grill as a new business in Blades. Owners, Louie Dimoirzos and Hal Saylor, and manager, Mark Saylor joined Town of Blades and Seaford officials, representatives, Danny Short, Bob Venables, Tim Dukes and Sussex County Council President Mike Vincent and other business leaders recently for a ribbon cutting ceremony.

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Business Report | September 2014

Health Health systems form partnership

Bayhealth of Dover and Peninsula Regional Health System of Salisbury have joined together to form HealthPartners Delmarva, an interstate partnership to improve the overall healthcare experience for all Delmarva residents.

The collaboration allows each hospital to share the best practices of both organizations, but is not a financial purchase of one health system by the other. The partnership is focused on collaborating to improve patient care and access and is not a consolidation of workforces.

HealthPartners Delmarva was developed and approved by the boards of each health system to better implement the healthcare Triple Aim of improving the experience for the patient, improving the health of our communities and creating a way for people to obtain those services in the most affordable setting.

“Creating the best experience for our patients will mean identifying and adopting best practices that focus on convenience, safety, time and cost efficiency,” said Terry Murphy, Bayhealth’s president and CEO. “By bringing together the experience, innovation and patient-centered values of our two health systems, we can be even more prepared for the new realities of healthcare.”

Desk gets workers out of chairs

Americans spent more than $2.4 billion on diet programs and another $14 billion on weight loss supplements last year yet are more obese now than ever. Many hold to the belief that the supersizing of America’s diet is the culprit.

A recent Stanford University study documents a decline in physical activity over the past decades and an increase in BMI (Body Mass Index) levels set against caloric intake levels that have remained unchanged. It’s not the food, it’s the chair.

Health experts have established the myriad risks of sitting in an office all day, now equating it on the same level as smoking.

The innovators behind the first affordable treadmill desk (the TrekDesk) think they have a solution. Known as the TrekDesk II, it is a combination desk that can be used as a regular desk, a standing desk, a sit-to-stand desk, or a motion desk (treadmills, steppers, ellipticals) and changes as an individual’s needs and appetites for motion change. TrekDesk II has launched a funding campaign with Kickstarter launched in hopes of keeping the manufacturing of this product in the United States.

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Business Report | September 2014

BAYHEALTH HONORED BY AHA - Bayhealth Kent General has been awarded the Get With the Guidelines-Resuscitation Gold Quality Achievement Award from the American Heart Association (AHA) for the second year for achieving aggressive goals in improving patient outcomes from inhospital cardiac arrest. The AHA’s “Get With The Guidelines–Resuscitation” program can result in better patient outcomes, with more patients surviving cardiac arrest and eventually being discharged from the hospital. Pictured: Angel Dewey, MSN, RN, APN, ACNS-BC,CCRN, CNRN, clinical nurse specialist, ICU and Neurosurgical ICU (far left) receives the award from Tawny Jackson, director of quality and systems improvement, American Heart Association-Great Rivers Affiliate (fourth from left).

Also pictured are members of the ICU team at Bayhealth Kent General.

Foundation supports education

Bayhealth recently received a $2 million contribution from the Bayhealth Foundation.

Of this, $1.3 million will go toward supporting nursing education and nursing specialty certification.

Bonnie Perratto, MSN, MBA, RN, NEABC, FACHE, senior vice president and chief nursing executive, commented, “There is a real need for nurses to be more prepared at the baccalaureate and master’s level, and certified in their area of specialization.

Evidence-based research shows that hospitals with nurses prepared at this level can achieve better patient outcomes.”

According to Perratto, Bayhealth is well on the way to having 80% of its direct care nursing staff BSN or MSN prepared by 2020.

Bayhealth partners with project

Bayhealth has launched a collaborative partnership with Project SEARCH, an international school-to-work program that prepares people with disabilities for full-time employment.

The Project SEARCH program was developed in 1996 for young adults, 18 years of age and eligible for the last year of public

education, who have significant cognitive disabilities and would benefit from a workforce development program.

Students in the program at Bayhealth will attend classes focused on teaching employability skills and rotate through various departments at the hospital.

Bayhealth will hold an open house in September to welcome students and their families. For more about Project SEARCH at Bayhealth, call 302-744-7135.

2014 MS Bike to the Bay

The 31st Bike to the Bay to raise money for multiple sclerosis awareness and research will be held on Sept. 20-21. The event also supports programs and services needed by more than 1,550 Delawareans with MS. The ride covers much of Kent and Sussex counties, with a choice of six route options and finishes at the Towers at Delaware Seashore State Park, just south of Dewey Beach. The two-day bike ride, which is either a total of 150 miles or 175 miles, begins on Saturday and ends on Sunday at Del Tech Terry Campus.

Register online at www.biketothebay.org or call 302-655-5610.

The Seaford Ladies Nine Hole Golf Association recently held a “Pretty In Pink” cancer fundraiser raising $9,000 to assist local cancer patients receiving services at Nanticoke Cancer Care Center.

Ladies golf group donates to NHS Cancer Care Services The Seaford Ladies 9 Hole Golf Association recently held their annual Pretty in Pink member-guest golf tournament and it was indeed a success! A full field of golfers enjoyed nine holes of golf at Hooper’s Landing Golf Course and a catered lunch by Pier 22 at St. Luke’s Church. There was also a silent auction open to the public held at Hooper’s Landing, which gave everyone an opportunity to bid on many great items.

The Seaford Ladies 9 Hole Golf Association members have a passion and commitment to raise money for cancer care. On Aug. 1, the ladies presented the Nanticoke Cancer Care Center with a check for $9,000. Many local businesses and community members rallied to support the cause through various sponsorship opportunities and donating and/or purchasing silent auction items. The money will be used to assist area cancer patients. The Infusion Center continues to expand to meet the growing cancer treatment needs in the community.

With the latest donation, the Seaford Ladies 9 Hole Golf Association has a lifetime giving amount of over $51,000. This milestone has been achieved in only four years. With this year’s donation, the Seaford Ladies 9 Hole Golf Association is the newest member inducted into Nanticoke Health Services The 1952 Society at the Bronze Level. This announcement came as a big surprise to the ladies. As inductees into The 1952 Society, the members received an exclusive The 1952 Society lapel pin, featuring a peridot colored stone.

SEND US YOUR NEWS - Send news and coming events to eschneidermorningstar@gmail.com. The deadline is three weeks prior to desired publication date.

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Business Report | September 2014

PERSONNEL FILE Lee named to board

Choptank Transport is now a member of United Fresh and James Lee, vice president of legal affairs for Choptank, has been selected to sit on the United Fresh Supply Chain Logistics Council.

United Fresh Lee oversees the produce industry’s interests pertaining to the fresh produce supply chain that includes regional, national and international companies.

Lee, who is on several transportation related committees and organizations, has over 35 years experience in the produce and transportation industries.

Bernetich named vice president

Delaware Hospice announces the appointment of Sue Bernetich, CFRE, of Wilmington to the position of vice president of development.

Bernetich will have statewide responsibilities for all of Delaware Bernetich Hospice’s development activities.

She joined Delaware Hospice four years ago as associate director of individual giving.

Bernetich earned her global fundraising executive certification in 2012.

Fees joins Sussex Academy

Sussex Academy welcomes Debbie Fees as the new academic counselor.

Fees has 14 years experience in teaching science, with eight years at Sussex Academy.

She has served as the chair of the science department for the past two years.

In her new position, Fees will be responsible for guiding and overseeing the college counseling program. She will coordinate the implementation of a program to meet Sussex Academy’s goal of 100% student college placement and completion of a 4-year college degree. Fees is also coordinating the application for authorization for the International Baccalaureate (IB) program.

Fees has a M.Ed from Lehigh University in science education and an M.A. from

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Business Report | September 2014

Wilmington University in secondary school counseling. She resides in Seaford with her husband and her son.

Hayward named chair of DCF board

Marilyn Hayward has been elected as the new chair of the Delaware Community Foundation Board of Directors. The DCF also welcomes two new members to the board’s executive leadership team.

Hayward, of Montchanin, is prinHayward cipal of Hayward & Associates, which specializes in leadership and organizational effectiveness, executive coaching and group facilitation. Hayward joined the DCF board in 2009 and served as vice chair 2011-13.

New to the board’s executive leadership team are Kelly Firment, small business credit card product and strategy executive at Bank of America, and Lynn Adams Kokjohn, co-owner of Fauxbulous FX, Inc. Returning executive leadership team members are Steve Fowle, executive vice president and CFO, WSFS Bank; Hon. Stephen P. Lamb, partner at Paul, Weiss, Rifkind, Wharton & Garrison; John Paradee, director at Prickett, Jones & Elliott, P.A.; Tom Sager, retired general counsel, DuPont Company; and Tom Shopa, partner, BDO USA, LLP.

Schiller joins a.s.a.p.r.

a.s.a.p.r. Integrated Marketing, based in Salisbury, Md., announces the addition of veteran public relations practitioner, Stacey Haddock Schiller, as an account executive, assigned to the Delaware Health Information Network (DHIN) account.

Schiller Schiller owns the marketing and communications agency, Stacey Ink, LLC based in Wilmington.

Previously, she served as the interim director of marketing for Saint Clare’s Health System, director of marketing for NYU Cardiac & Vascular Institute and communications representative for Blue Cross Blue Shield of Delaware.

Schiller earned her bachelor’s degree in

C.L.E.G. (communications, law, economics and government) from American University and her master’s degree in healthcare administration from Wilmington University.

Turner graduates from MBS

Edward M. Thomas, president & CEO of The Bank of Delmarva, has announced the graduation of Karen M. Turner from Maryland Bankers School.

Turner joined the bank in March 2010 as a branch manager and Turner assistant vice president for the Ocean City branch. A graduate of Salisbury University, she resides in Ocean City, Md. with her son Mason.

Lucks attends summit

Bill Lucks, senior advisor and broker of record for Sperry Van Ness - Miller Commercial Real Estate in Lewes, recently attended the first National Association of Realtors (NAR) Environmental Summit in Washington, D.C. Lucks Lucks is among a select hand-picked group of realtors from across the nation to begin the process of determining how NAR should address climate change, and how it will affect both residential and commercial real estate.

SCAOR president completes program

Sussex County Association of Realtors (SCAOR) 2014 President Brad Riedle recently completed a comprehensive multi-day training program conducted in Chicago by the National Association of Realtors (NAR).

The training is speRiedle cifically designed for attendees to mediate financial disputes involving cooperative real estate transactions, as well as disputes between buyers, sellers and/or other realtors.

Help for small businesses in healthcare reform

By Janet Trautwein President Obama marked the recent conclusion of open enrollment in the federal healthcare law’s insurance exchanges with a celebration at the White House. The administration exceeded its goal of signing 7 million Americans up for insurance coverage.

Small business owners are in a less festive mood. They’re dealing with burdensome new rules, taxes and premium hikes.

Fortunately, several measures that would offer small businesses relief from spiraling health costs are pending before Congress.

For small firms, insurance is more expensive than ever. Ninety-one percent have reported that their insurance costs rose following their latest renewal. A February report from the Centers for Medicare and Medicaid Services estimated that premiums would rise for two-thirds of small-business workers — roughly 11 million Americans.

One reason for these price increases is the federal healthcare law’s annual $8 billion fee on health insurance providers. Carriers will have to pass this added expense on to employers — and consequently, their workers. Premiums are expected to increase by as much as $160 per person this year.

New “community rating” rules may also lead to higher premiums and create administrative headaches for small business owners.

These rules do not allow insurers to charge older workers any more than three times what younger ones pay.

But in the small group market, community rating could have the opposite effect.

Prior to passage of the Affordable Care Act (ACA), insurers often charged small employers a uniform “composite rate,” which took the overall age breakdown of the employees into account.

But the ACA’s community rating rules essentially bar insurers from issuing composite rates. Every employee’s premium corresponds to his or her age. Imagine explaining to a 60-year-old employee that her monthly premium will be $900 while her younger colleague’s will be $325.

Fortunately, a bipartisan group of lawmakers in the House of Representatives has offered a measure that would moderate the rate shocks that small businesses may face.

The bill would allow states to determine the ratio between premiums for the young and those for the old. In states that failed to act, a five-to-one ratio would be imposed. No person could be charged more than five times what another person was charged.

Another group of lawmakers would like to get rid of the annual fee on health insurance providers. Such a move would ward off a 2.3 percent hike in premiums this year.

That translates to savings of nearly $500 per family per year.

By making insurance more affordable, these measures would encourage more small firms to retain coverage for workers. That saves taxpayers money by keeping small business workers out of the exchanges, where they could qualify for subsidized coverage. Doing so would save the government a billion dollars over the next decade.

But those savings can only come about if Congress acts soon. A recent survey found that 15 percent of small-business owners are

considering dropping coverage altogether in order to cut costs.

Lawmakers can’t risk that outcome. With open enrollment now behind us, the Obama Administration needs to turn its attention to the small business market.

Lawmakers must find a way to provide small firms relief from skyrocketing costs.

Janet Trautwein is CEO of the National Association of Health Underwriters.

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Business Report | September 2014

COVER STORY

Bayhealth provides state of the art MRI services and skilled radiologists to interpret the results

By Carol Kinsley Your doctor says you need an MRI. What kind of test is that, and where should you get it done? In brief, an MRI, or magnetic resonance imaging, is a process that uses intense magnetic fields and radio waves to produce twodimensional images of the inside of the body.

MRI machines provide detailed anatomy of the body which can be used to identify abnormalities noninvasively. An MRI scanner works on the principle of magnetism, not radiation; therefore, it is an extremely safe method of diagnosing certain disease processes.

So where would you go to have an MRI done? Choosing the right facility for your MRI is as important as choosing the right doctor for your routine check-up or surgery. You want a facility with the best equipment and doctors with the best training to interpret those tests.

Many patients think all MRI scanners and all MRI centers are equal, but that is not the case.

Dr. Amit Newatia, Bayhealth MRI clinical director, compares MRI to photography.

“Think about taking photographs with a cell phone camera in a dim room without flash.

You’re going to get a grainy photo without much detail. If you increase the light in the room and take the photo with a digital SLR camera, the photo will look much better. An MRI machine works on the same principle.

The human body emits energy that the MRI machine can detect and turn into a picture.

A strong MRI machine delivers sharper and more detailed images that provide greater clinical information. Greater detail may allow for earlier detection and potentially improved outcomes.”

Bayhealth offers diagnostic imaging services throughout the state of Delaware from Middletown to Milton. A network of facilities is available to meet the needs of patients and their families. Centers are located near where you work or live or play and provide ample parking, same day or next day appointments, comfortable environments and exceptional customer service.

Bayhealth has a 3 Tesla MRI unit — the only one in Kent County. It doubles the power of a typical MRI scanner, so it is able to pick up even smaller abnormalities and requires shorter scan times than other scanners. Bayhealth also has the strongest available open MRI in Smyrna at 1.2 Tesla.

According to Dr. Newatia, “The difference is not just in the strength of the machine.

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Business Report | September 2014

Radiology doctors at Bayhealth Medical Group, Kent General Hospital, from left, Michael Amygdalos, Daniel Wood, Freeman Hwang, James Mezger, Zi Rong Xu. Photo by Ron MacArthur

Having a strong machine is important, but not enough. MRI machines require coils and software to function effectively. These components also impact image quality. The difference in software is like comparing an old computer with a new model. The machines have different capabilities and different software. Over time, MRI machines become outdated and need frequent updating and/or replacement. This requires significant financial investments. Many MRI facilities cannot routinely carry out these necessary updates due to budget constraints. Bayhealth continues to upgrade equipment as needed so that it can provide the best quality images for its patients.”

Once an MRI has been performed, it needs to be interpreted by a radiologist. Radiologists are doctors who receive five to six years of additional training after medical school. Some Imaging Centers have one radiologist to read all types of imaging such as MRI, CAT scan, x-ray and ultrasound. They are good radiologists but they are most likely not specially trained. This is important because the MRI pictures are only as good as the information the radiologist can extract from them.

Dr. Newatia said, “Think about a famous painting or work of art. Anyone can look at it and provide basic information about what they see, but someone who has studied art history can give you a better understanding

of the intricate details in that work of art.

Radiologists with fellowship training are able to extract more information out of the MRI images and therefore provide more meaningful reports. This in turn improves patient care.”

Bayhealth has more than 15 board-certified radiologists. The radiologists who interpret MRIs at Bayhealth have not only trained in radiology, but have gone even further to specialize in one area of radiology, such as MRI. They’ve trained at major health care institutions including University of Pennsylvania, Thomas Jefferson University, Johns Hopkins University, University of Maryland and the National Institute of Health.

Having several radiologists on staff is also an advantage that you can’t get at a “one-doc shop,” said John Desiderio FACHE, MBA, administrative director of operations for Bayhealth’s Diagnostic Imaging department.

“Our radiologists can go to a colleague for another opinion, right in the next cubicle.”

According to Dr. Newatia, “We have introduced a number of new procedures that are only being performed at the best academic centers because of our equipment, our highly trained technologists and our expertise in interpretation. Other hospitals or imaging centers may have the equipment but not the level of expertise provided by the radiologists at Bayhealth.”

Since Dr. Newatia arrived five years

Milford Imaging staff, from left, Dennis Geeseman, Dr. Newatia, Anne Beals, Janneke Kiser, Anne Dressel, Jenny Mitchell, Shavell Miller, Mary Benton and John Desiderio. Photo by Ron MacArthur

ago, Bayhealth has started doing a number of new procedures such as cardiac MRIs, noninvasive staging of rectal cancer, high resolution staging of prostate cancer, noncontrast imaging of the blood vessels, MR Enterography and much more.

“Cardiac MRI,” said Dr. Newatia, “is a fantastic way to look at the heart. Our ultrafast MRI machines allow us to obtain detailed images of the beating heart. It is a highly effective way to determine if the patient has had a heart attack in the past and if so, how much damage has been done to the heart muscle. Evaluating the degree of damage to the heart after a heart attack helps determine if the patient will benefit from bypass surgery and to see if there are other areas in the heart that are at risk. We can also use cardiac MRI to differentiate a heart attack from inflammation in the heart which can mimic a heart attack. These things cannot be seen with an echocardiogram. We can also look at the heart valves to determine if they are leaky or too tight. We are able to provide such advanced MRI services at Bayhealth due to our commitment to excellence and desire to provide cutting edge care to our patients.”

Dr. Newatia has also provided extensive training to the technologists (who perform the MRIs) to implement the many new studies and make sure that the protocols are followed correctly. More importantly, he is making sure that the imaging protocols are well understood by the technologists.

“I’m teaching the technologists what I’m looking for when I interpret the images.”

In conferences he regularly conducts with the technologists, he shares images of the kind of pathology to look for and goes over important anatomy. “I explain the ‘why’ behind the images and this helps them scan at a superior level.”

Bottom line, you can have an MRI done by any imaging facility. Medicare and most insurers pay the same regardless of the quality of your study. Why not get the best?

When making medical decisions for you or your family you can choose the testing facility.

Desiderio summed it up: “We care about our patients and want to do the best we can for them in terms of providing unsurpassed, high-quality imaging services. We have built an excellent MRI program at Bayhealth. We have the best equipment, the best staff and the best doctors, but we have always kept the most important thing at the center of our efforts – the patient. We can provide our patients with the highest level of care available in our area. Your good health is our passion. We would be honored if you would choose Bayhealth for your next MRI and for all your Imaging needs.”

For more information, or to schedule an MRI, call 302-744-7060 or 302-430-5707.

Or, visit online at www.bayhealth.org and look for Diagnostic Imaging under Medical Services.

Bayhealth MRI staff

Dr. Amit Newatia received his medical degree from New York Medical College.

Following internship at Greater Baltimore Medical Center and residency at Long Island Jewish Medical Center, he completed his specialty fellowship training in MRI at Johns Hopkins Hospital.

Dr. Yogi Trivedi’s specialty is in neuroradiology; he completed his specialty fellowship training at University of Maryland following graduation from Stony Brook University School of Medicine and residency at Winthrop University Hospital.

Dr. Michael Polise also specializes in neuroradiology. He attended New Jersey School of Osteopathic Medicine, completed an internship at Kennedy Memorial Hospital and residency at Philadelphia College of Osteopathic Medicine and Oregon Health & Science University Hospital, where he received specialty fellowship training.

Dr. Victoria Kong attended University of Pennsylvania School of Medicine, completed her internship at Graduate Hospital and residency at Thomas Jefferson University Hospital, where she completed an MRI Fellowship.

Dr. Vijay Viswanathan specializes in neuroradiology and nuclear medicine. He completed his specialty fellowship training at Brigham & Women’s Hospital and Harvard University.

Dr. Zi Xu specializes in body imaging. He completed body imaging fellowship training at Johns Hopkins University.

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Business Report | September 2014

New legislation encourages entrepreneurship and innovation Further cementing Delaware’s standing as one of the top two states in the “New Economy,” Governor Markell has signed legislation increasing opportunities for the state’s entrepreneurs to innovate and grow.

The new law targets startups and small companies by directing additional support to businesses with less than $20 million in receipts. These entities would be eligible for a research and development tax credit of up to 100 percent of the corresponding federal credit, while large companies would continue to qualify for up to 50 percent.

Expanding the R&D tax credit for startups is only the latest in a series of efforts promoting innovation. The Fiscal Year 2015 budget includes $5 million for Markell’s proposals to support a Federal Research and Development Matching Grant Program and to fund the Delaware Cyber Initiative, which will help grow a key industry that has hundreds of unfilled jobs in the state.

HB 318, sponsored by Representative Bryon Short (D-Brandywine Hundred) and Senator Robert Venables (D-Laurel) with Republican co-sponsors in both chambers, will not cost the state additional revenue because the total amount of state funding for the tax credit would remain at $5 million.

“With the passage and signing of this bill we take another step in establishing Delaware as the best state to start and grow a business,” said Rep. Short. “By modernizing the R&D tax credit to better support the growth of small businesses, Delaware will be enhancing its competitiveness with other states and increasing the opportunity for job growth.”

RIBBON CUTTING - The Coffee House celebrated its official opening with a ribbon cutting ceremony in conjunction with the Rehoboth Beach - Dewey Beach Chamber of Commerce (RBDBCC) recently. The new location at 18 Rehoboth Ave., features an upscale coffee bar with a full menu of café drinks and bakery items supplied by The Point. Schell Brothers, also in Rehoboth Beach, partnered with the local restaurant. While enjoying a cup of coffee, visitors can learn more about the communities and home designs offered by Schell Brothers and its affiliated companies.

Pictured from left: Patty Burkentine, RBDBCC; Jennifer Zerby; Jeff Zerby; Steve Cobb; Megan Honeysett; Zac Tolliver; Shawn Ballard; Scott Pierce; Michael Whaley; Rebecca Fluharty; Christina Harvey, Abby Spooner; Jaime Towers; Julie Cuccia, RBDBCC.

Chamber explores festival tradition When the Delmarva Poultry Industry, Inc. (DPI) announced in April that this past June’s “Delmarva Chicken Festival” would be its last, the Salisbury (Maryland) Area Chamber of Commerce (SACC) Board voted to explore continuing this Delmarva tradition under the SACC banner.

Ernie Colburn, chief executive officer of the chamber stated, “We are pleased as well as honored to move forward on sponsoring a Delmarva Chicken Festival and commend DPI for its 65 years of event service to the Delmarva Peninsula.”

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Business Report | September 2014

RIBBON CUTTING - Bay to Beach Builders introduces Delaware’s first Idea Home & Design Studio, located at 414 E. Market St., Greenwood. The Greater Seaford Chamber of Commerce, along with owners, Deric and Carla Parker welcomed family, friends, employees and local business leaders on Thursday, Aug. 7, to tour their new addition.

2014 Sponsored by the Greater Georgetown Chamber of Commerce, Delaware Aviation Museum & Wheels that Heal Car Club

“Wings & Wheels Big Band Dinner & Show”

FRIDAY, OCT. 3 - A Salute to the World War II Era - Dinner 6 pm; Show 7 pm; $45/person; The Brooks Tegler AAF Band & The Ultimate Abbott & Costello Tribute Show

Free on!

Admissi

Sat., October 4, 2014

RAINDATE: Sun., October 5, 2014

Sussex County Airport ~10 a.m. - 4 p.m.

Vintage Plane “Fly In”

WWII ‘Special Event’ featuring Local Veterans, Encampments, Living Testimonies, Parachute Jumpers, Plane Rides, Pilot Competitions, Fort Miles Exhibits

Festival of Family Fun

All-Day Entertainment, Craft & Food Vendors

Classic Car Show

home rePairs - Twenty four youth and 12 adults from Pottstown Presbyterian Church in Pottstown, Pa. recently partnered with Milford Housing Development Corporation’s (MHDC) Home Repair Project (HRP) to provide emergency home repair to six Delaware homeowners in Sussex County.

The group sealed a roof; built steps at three homes, repaired vinyl siding and a pump house, repaired floors and replaced windows.

In addition to providing emergency home repairs, the group volunteered for MHDC’s Self-Help Housing Program. For more information about MHDC or The Home Repair Project, visit www.milfordhousing.com or call 302-422-8255.

Veterans’ annual Job Fairs held The members of Delaware’s Congressional Delegation, Senators Tom Carper and Chris Coons and Representative John Carney, hosted their annual job fairs for veterans in August.

The two events, hosted at Carlisle Fire Hall in Milford and Memorial Fire Hall in Middletown, yielded close to 60 employers accepting applications from over 180 veterans. Future job fairs are being planned.

For more information call the Georgetown Chamber at 302-856-1544 or visit www.wings-wheels.com

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Business Report | September 2014

Delaware Treasures

Businesses are among Delaware’s finest treasures

By Carol Kinsley When you think of Delaware treasures, there are the big, natural treasures such as safe, clean beaches, the rivers and the manmade ponds, forests and open spaces tended by farmers. You might count chickens, as a whole, since the poultry industry and affiliated agricultural pursuits are a cornerstone of Delaware’s economy. Dover Air Force Base and the Port of Wilmington are also crucial to the economy. Our medical facilities are treasures — most of what ails us, even the serious diseases and injuries, can be treated right here at home.

Our educational institutions, from the University of Delaware to smaller private schools, are to be treasured.

There are huge corporations that might be counted as treasures. More than a million busi-

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Business Report | September 2014

ness entities have made Delaware their legal home, including many that aren’t even located here.

Many businesses that started out small have lasted for decades.

Haass Family Butcher Shop in Dover, for example, opened in 1955 and now includes a fourth generation, Jeff Haass, who has been in the business himself for 30 years. The shop is one of the few businesses that provide custom butchering.

Tidewater Utilities also started small, 50 years ago, in answer to a need for central water supply systems in Kent County. The company has grown tremendously and is now an affiliate of Middlesex Water Company in New Jersey.

Horty & Horty is a full-service Certified Public Accounting firm that goes back nearly as far. It was started by two brothers, Jim and Peter Horty, in Jim’s home.

Its clients have come to depend on these accountants as trusted advisors.

The clients of First Class Heating, A/C, Plumbing and Electrical Inc. rely on technicians from this company, too, whether for preventive maintenance, installation of new systems, or service in the middle of the night.

What a treasure!

Small though it may be, in comparison, D&D Stained Glass in Millsboro is treasured by crafters learning new skills such as creating stained glass pieces, mosaics or fusing. The talents of Debra Doucette also are appreciated by those for whom she creates custom stained glass pieces.

Visitors and locals have made Warren’s Station in Fenwick Island a tradition for more than 50 years.

For more on Delaware’s finest treasures, read on!

Horty & Horty, P.A., your trusted business partner

By Carol Kinsley Horty & Horty, P.A., a full-service Certified Public Accounting firm, is highly regarded by its clients, many of whom have come to treasure the trust that has developed over the years. In some cases, the clients are second and third generations in a family business.

“Some of our clients go back to the beginning of the firm,” said Doug Phillips, president and managing director, who has been with the firm for 30 of its 45 years. “I was talking recently to someone who started with us in 1986 and has been a client ever since. That’s because they trust us and value what we do.

That’s what it’s all about. You have to have accountants you can trust with your business — your most intimate business affairs — and know that they are going to help look out for you. You want your accountants to be there when you need them, whether that means trying to plan a transaction or helping deal with banking or bonding matters.”

Service matters, Phillips stressed. “You

want a trusted advisor who has good working relationships with bankers, attorneys, bonding agents, providers of information and other professionals.” Horty & Horty has those connections.

Horty & Horty deals with closely held and family-owned companies rather than public companies. “Our focus has always been on helping owners meet the objectives that they have for their business,” Phillips concluded.

“We pride ourselves on being good problem solvers and forward-thinking.”

Horty & Horty was started by two brothers, Jim and Peter Horty, in Jim’s home.

Phillips said, “Jim always taught me that half the business is getting to know your clients, understanding their needs and being able to meet their business goals. Any CPA firm can prepare a tax return, but we like to go above expectations and be more than just a tax preparer; we want to be a trusted advisor. We want to meet and exceed the needs of our clients – to be a partner in their success.”

Horty & Horty is well known for its work with contractors and developers. “We’ve

helped with growing their businesses. We’ve helped minimize risk, whether by keeping taxes to a minimum, helping with financing at the least cost or helping structure deals that made sense from a financial standpoint,” Phillips said.

The company has diversified and serves a wide range of clients, including not-for-profit organizations and governmental entities within the region. Horty & Horty offers the experience and resources to assist with nearly every aspect of a company’s finances and operations.

From growing pains to capital gains, from traditional accounting to making sure that the best internal control systems are in place, no company is too big or too small for the Horty & Horty team of CPAs and consultants.

In order to serve clients throughout Delaware, the firm has two offices – one at 3702 N. DuPont Hwy., Dover and another at a newer office at 503 Carr Rd., Ste. 120, Wilmington.

Contact Horty & Horty, P.A., to see how the experts there can help your business grow.

Call 888-968-7168 or visit www.horty.com.

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s blic Accountants and Consultant Horty & Horty, P.A. • Certified Pu r, DE • 19901 e v o D • y a w h g i H t n o P u D North ngton, DE • 19809 / 3702

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Business Report | September 2014

DELAwARE tREAsuREs

First Class Heating offers customers the finest installation and service

By Carol Kinsley The company name is First Class Heating, A/C, Plumbing and Electrical Inc. and customers say first class is exactly the kind of service the company offers. “You answered my call quickly; you came to the house early; you fixed the problem and even told me about an impending problem,” wrote one satisfied customer.

For 40 years, First Class has been serving the Delmarva area, installing and servicing all types of heating and cooling systems for residential and commercial buildings, offering duct cleaning and deodorizing, whole house filtration, plus plumbing and electrical servicing, even geothermal system installation to save on energy costs.

With 35-plus employees and 20-plus

vehicles in the field, First Class serves all of Delaware and the Eastern Shore of Maryland.

Technology changes, and First Class stays on the front edge, while sticking to the oldfashioned values its customers have grown to trust and expect.

Employees are well trained and in some cases are the second or third generation working with the company.

Whether commercial or residential, First Class has the knowledge and experience to do the job right the first time. Service is available 24/7. Cell phone dispatched trucks allow technicians to get to your location quickly.

First Class is licensed and bonded in Delaware. Pricing is up-front, flexible, fair and competitive, with a variety of payment

plans on systems, with up to five years interest free. Senior citizen discounts are available.

First Class offers Total Home Performance Tests to ensure optimal performance of all your heating and air conditioning systems. Learn what can be done to improve the efficiency of your home.

Don’t wait for an emergency. Remember to have your A/C and heating units maintained. Call First Class to find out more about preventive maintenance agreements that can save you money, or arrange for a performance test.

In New Castle County, call 302-8345100; in Kent, 302-697-4200, and in Sussex, call 302-934-8900. In Maryland, call 410742-2121. For a complete list of services, visit www.firstclasshvac.com.

HEATING & AIR CONDITIONING, INC. Plumbing • Electrical Provider for Delaware & Maryland We expect more out of our company then what our customers expect.

We customize ourselves to fit your needs and wants and only use the very best materials and equipment.

Sussex County Kent County Delaware 302.934.8900 Delaware 302.697-4200 PO Box 1264, Millsboro, DE 19966

New Castle County Delaware 302.834-5100

www.firstclasshvac.com

SALES • SERVICE • INSTALLATION 24

Business Report | September 2014

Maryland Eastern Shore Maryland 410-742-2121 fax 302.933-0334 MD LIC.HVACR79559 Bonded, Licensed & Insured

Look for top quality at Haass’ Family Butcher Shop Since opening in 1955, Haass’ Family Butcher shop has been managed by family and close friends.

Beginning as a mom and pop, single store front operation, the shop has grown over the years as it has been handed down from father, to wife and now son, Jeff.

From a single owner/operator, Haass has expanded, adding lower level managers for each division.

Built on customer service and quality meat products, the business remains the only USDA certified harvest butcher shop in

Delaware. They are known for their original scrapple recipe along with many in-house sausage recipes.

You can also find barbecue supplies including grills, rubs and sauces, peach preserves and cheeses.

Their mission statement is to operate and grow an outstanding butchering business meeting the needs of farmers and consumers in Delaware and the Eastern Shore region.

They strive to offer quality at fair prices.

Haass’ enjoys growing and making changes for the better with the community

in mind. The butcher shop hosts the local and state chapters of Future Farmers of America’s meat judging competitions and livestock auctions. Haass’ now has a trailer with two chefs onboard to provide complete meals and a portable barbeque which are both available for events. Haass’ plans to offer catering services in the future.

Haass’ will hold a ribbon cutting ceremony and open house on Sept. 18. Customer Appreciation will be held on Oct. 4, featuring fun for the entire family including a BBQ competition.

HaassÕ Family ButcH Butc H er sH sHop op Target the Senior Market

Statistics show that the 55 plus age group spends more than the average consumer in virtually every category, including restaurant dining, entertainment, home furnishings and personal care. In fact, seniors account for over 40% of total consumer demand!

The quarterly magazine, CHEERful Living, is geared toward an audience of local seniors looking for products and services to enhance their wellness and lifestyle.

To secure your ad space and start establishing yourself in the senior marketplace, call your sales rep 302.629.9788 or email sales@mspublications. com

Serving Seniors in Sussex County

Morning Star Publications, Inc.

ful Living Quarterly Magazine

June • September • December • March

oPen hoUSe ~ THURSDAY, SEPT. 18 • 8 AM-6 PM CUSToMer APPreCiATion DAY Saturday, oct. 4 ~ 8 a.m.

2nd Annual BBQ Brawl In The Fall

BBQ Competition • Music • Pony Rides • Cornhole Contest Food & Craft Vendor Space Available ~ Rain or Shine ~

Check out the brand new Haass’ Meal Trailer & BBQ on Wheels!

ChiCken Beef Pork

Tues. - Sat. 8 am - 6 pm 3997 Hazlettville Rd, Dover, DE 19904

302-734-5447 haassmeats.com 25

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Fresh Cut Meat Daily

Business Report | September 2014

DELAwARE tREAsuREs

Create your own treasures at D&D Stained Glass in Millsboro

By Carol Kinsley You can create your own treasures, or have them made for you, at D & D Stained Glass in Millsboro. Debra Doucette and David Lomas opened the business in January 2000. They offer classes in basic stained glass, mosaics and fusing which can get you started on a new craft or give you the opportunity to hone your skills in working with glass.

Doucette designs and creates custom pieces to order and Lomas provides professional installation. Self-taught, Doucette has been sharing her skills for 14 years.

Stained glass classes on Tuesday and Wednesday evenings include the use of grinders to smooth the edges of glass pieces

Send us your news Send news of your business activities to eschneidermorningstar@gmail.com.

The deadline is three weeks prior to desired publication date.

you cut according to a pattern and solder together. D & D has all the supplies you need, including a vast assortment of colored glass. An introductory six-session class is $75.

Mosaic instruction can also be provided on Tuesday or Wednesday evenings using three sessions at a cost of $45, during which you will be guided in laying out your design, cutting glass, assembling and grouting your piece.

Specialty project workshops are also provided throughout the year, such as panel lamps, repairs and “second Wednesday fusing workshops.”

Glass fusing involves the use of a kiln to join together pieces of glass to make such items as wine stoppers, letter openers, key

rings and other art. Think Christmas gifts! D & D offers these fusing workshops as well as a three-day class on understanding the kiln and the hows and whys of fusing.

D & D recently bought out a small business’ stock of Dichroic glass, C.O.E. 90, and is offering great sale prices on full sheets as well as scrap. In addition, all the “findings” needed to finish a fused piece are “buy two, get one free.”

D & D Stained Glass is located at 205 Washington St., Millsboro, telephone 302934-6220, email debra@ddstainedglass.com.

The shop is open Tuesday and Wednesday from 10 a.m. to 8 p.m. and Thursday through Saturday from 10 until 4. Sunday and Monday by appointment.

D &D Stained Glass

The Friendliest Glass Shop On The Shore 205 Washington St., Millsboro, DE 19968

302 934-6220

Email: debra@ddstainedglass.com www.ddstainedglass.com Hours: Tue, Wed: 10 am - 8 pm Thu-Sat: 10 am - 4 pm; Sun.-Mon. by Appt.

Complete local source for all your Stained Glass needs!

Glass, Glass Working Tools, Supplies

Classes & Workshops:

Basic Stained Glass • Mosaics Basic Cutting • Improve Cutting Understanding the Kiln Improve Your Soldering Panel Lamps • Repairs Fusing Workshops

Take a class & create your own Masterpiece in Glass!

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Business Report | September 2014

Warren Station... a family tradition

By Carol Kinsley Warren’s Station has been a family dining tradition on Coastal Highway in Fenwick Island for more than half a century, specializing in roast turkey dinners and now featuring 6-ounce crab cakes made according to an old Deale Island recipe.

Warren D. Johnson, a turkey farmer, established the restaurant in 1960. Ten years later he sold the business to Jeff and Paula Mumford. Mumford still reports to work every morning to put up the flags and get the prep crew going, according to their son, Scott, who joined the management team in 1995.

Four to six turkeys, weighing 34 pounds each, are roasted on site each day. Crab meat from a new supplier in Cambridge, Md., is “the best crab meat I’ve seen in years,” Scott said. “It is fresh, fresh, fresh and reasonably priced.”

Fresh vegetables and homemade desserts round out the menu.

Coastal Style magazine recently voted Warren’s Station “the best family restaurant in Sussex County.”

Scott credited “a great staff” for helping make that possible. His wife, Elise, is part of the team which numbers about 100. “Our motto is, ‘Let our family serve yours,’” Scott said.

The Mumfords will extend the season again this year, keeping the dining room open until Oct. 5, the latest date ever. “It gives local patrons a chance to come get a meal,” Scott said.

Starting Sept. 2, dinners only will be served Monday through Friday, with the restaurant opening at 4:30 p.m. On the first and second weekend of September, it will open at 8 a.m. for breakfast, lunch and dinner.

After that, it will be dinners only, starting at 4:30 p.m. Carry-outs will be available from Oct. 9-26, from 11 a.m. to 7 p.m. Thursday through Saturday and Sundays from 11 to 4.

For more information, call 302-539-7156.

COMPLETE

HEALTHCARE COVERAGE

A family dining tradition for over 50 years Entrees Vary from Fresh Seafood to Real Roast Turkey with all the trimmings, Fresh Vegetables & Delicious Homemade Desserts.

Children’s Menu • No Sales Tax!

OCTOBER

Business Report Contact Chris Redman

302.262.9137

“Let our family serve yours.”

Hours: Starting Sept. 2nd.: Dinners only Monday thru Friday, open at 4:30.

Weekends: Sept. 6th & 7th and 13th & 14th, Serving breakfast, lunch and dinner, open 8 am Sept. 15th thru Oct. 5th Serving dinners only, opening at 4:30 p.m.

Our Carryout Only: Oct. 9th - Oct. 26th Thursday-Saturday 11-7, Sunday 11-4

1406 Ocean Hwy., Fenwick Island, DE 19944

302-539-7156

email: credman@ mspublications.com

warrensstation.com

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Business Report | September 2014

Delaware Treasures

Tidewater Utilities experiences decade of growth

By Carol Kinsley Tidewater Utilities Inc. has come a long way in 50 years, especially in the last 10, said Jerry Esposito, company president. “We started as a small mom and pop business in 1964 and grew the company to what it is now. With affiliated organizations and companies, we serve about 45,000 homes and businesses throughout most of southern Delaware. We grew from a water supply company started to serve a couple of communities to a business that offers a full suite of water and wastewater services for a variety of customers including developers, small system owners and municipalities.”

Tidewater Utilities was started at the request of home builders in Kent County who needed central water supply systems. It now operates 50 active water districts, providing more than 2 billion gallons of safe drinking water annually through 83 water plants and more than 160 wells.

Headquartered in Dover, Tidewater Utilities is the largest private water supplier south of the Chesapeake & Delaware Canal. It also is the top provider of private wastewater services in Delaware.

In 1992, Tidewater was purchased by Middlesex Water Company, (NASDAQ:MSEX), a water industry leader headquartered in Iselin, N.J. Tidewater is one of 10 affiliates making up the Middlesex Water family of companies, all who are united by a commitment to integrity, operational excellence and quality service.

Esposito has been with Tidewater for 16 years and is actively involved in the Delaware business community serving on numerous boards and community organizations.

Tidewater received the distinguished Better Business Bureau of Delaware Torch Award for Business Ethics in 2007 and again in 2014 – only the fourth company to receive the honor twice.

“Our strongest asset is our workforce,” Esposito said. The company has invested more than $240,000 in the last six years alone in the professional development of its employees. In August, following a survey conducted by the Wilmington News Journal, the firm was named one of Delaware’s “Top Workplaces 2014” for the sixth time.

In September 2013, Tidewater was named, for the second year in a row, the provider of the “Best Tasting Water in Delaware” by the Delaware Rural Water Association. Tidewater also received this award in 2010 and 2007 and got a similar award in 2006.

The company works with service groups and local organizations to meet critical needs and improve the quality of life in its service areas and beyond. In addition to sponsorships, the company provides speakers, presentation volunteers and works to educate Delawareans about the value of water, the need to protect and preserve our environment and wise water use. It also provides bottled water in support of numerous organiza28

Business Report | September 2014

for Humanity and USO Delaware. The proceeds from this event totaled over $14,500. These events are but one example of the company’s commitment to giving back to the community.

tions and events, upon request.

Since initiating the Tidewater Annual Charitable Golf Tournament in 2008, the company has collected and awarded over $82,500 to seven Delaware charities and non-profit organizations. On Aug. 11, Tidewater held its seventh charity golf tournament at the Heritage Shores Golf Course in Bridgeville, with the beneficiaries being the Delaware Veterans Trust Fund, Delaware Veterans Home, Sussex County Habitat

Tidewater’s service area extends from lower New Castle County almost to the state’s southern border. To arrange service or to see if your location is served, call 877-720-9272 between 9 a.m. and 5 p.m. Visit Tidewater at www.tuiwater.com.

Celebrating 50 Years as Delaware’s Water and Wastewater Service Experts

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www.tuiwater.com

Open Mon-Sat 8-6 Sun 9-5

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Business Report | September 2014

BUSINESS DIRECTORY ACCOUNTING Horty & Horty, P.A. Doug Phillips, CPA, Cr.FA 302-730-4560 cpainfo@horty.com 3702 N. DuPont Hwy. Dover, DE 19901 ADVERTISING Morning Star Business Report Bryant Richardson 302-629-9788 302-629-9243 fax www.msbusinessreport.com sales@mspublications.com 951 Norman Eskridge Hwy. P.O. Box 1000 Seaford, DE 19973 BUSINESS ORGANIZATION Better Business Bureau of Delaware Christine Sauers 302-221-5255 302-221-5265 fax www.delaware.bbb.org info@delaware.bbb.org 60 Reads Way New Castle, DE 19720 CHAMBER OF COMMERCE Bethany-Fenwick Area Chamber of Commerce Kristie Maravalli 302-539-2100 302-539-9434 fax www.bethany-fenwick.org info@bethany-fenwick.org 36913 Coastal Highway Fenwick Island, DE 19944 Central Delaware Chamber of Commerce Judy Diogo 302-734-7513 302-678-0189 fax www.cdcc.net jdiogo@cdcc.net 435 N. DuPont Hwy. Dover, DE 19901 Georgetown Chamber of Commerce Karen Duffield 302-856-1544 302-856-1577 fax www.georgetowncoc.com info@georgetowncoc.com 229 E. Market St., PO Box 1 Georgetown, DE 19947 30

Lewes Chamber of Commerce Betsy Reamer 302-645-8073 Toll Free 877-465-3937 302-645-8412 fax www.leweschamber.com inquiry@leweschamber.com 120 Kings Hwy., P.O. Box 1 Lewes, DE 19958 Greater Millsboro Chamber of Commerce Amy Simmons 302-934-6777 302-934-6065 fax www.millsborochamber.com info@millsborochamber.com P.O. Box 187 Millsboro, DE 19966 Milton Chamber of Commerce Lisa Sumstine 302-684-1101 www.historicmilton.com chamber@historicmilton.com 707 Chestnut St., P.O. Box 61 Milton, DE 19968 Rehoboth Beach - Dewey Beach Chamber of Commerce & Visitor Center Carol Everhart 302-227-6446 302-227-2233 ext. 13 302-227-8351 fax www.beach-fun.com carol@beach-fun.com 501 Rehoboth Ave. Rehoboth Beach, DE 19971 Greater Seaford Chamber of Commerce Lynn Brocato 302-629-9690 302-629-0281 fax www.seafordchamber.com admin@seafordchamber.com 304 A High St. Seaford, DE 19973 CREDIT CARD PROCESSING First Merchant Services Ronald W. Burke 302-875-5645 302-875-0935 fax www.firstmerchantservices.biz rburke@firstmerchant.us 14034 Johnson Road Laurel, DE 19956

Business Report | September 2014

EDUCATION Delaware Technical Community College Corporate and Community Programs Christopher M. Moody, Director (302) 259-6330 302-259-6759 fax www.dtcc.edu/owens/ccp cmoody@dtcc.edu Jason Technology Center 21179 College Drive Georgetown, DE 19947 University of Delaware Professional & Continuing Studies Tara Kee 866-820-0238 302-831-3292 fax www.pcs.udel.edu continuing-ed@udel.edu ENVIRONMENTAL CONSULTING Envirotech Environmental Consulting, Inc. Todd Fritchman 302-684-5201 302-684-5204 fax www.envirotechecinc.com info@envirotechecinc.com 26412 Broadkill Road Milton, DE 19968 FINANCIAL Bank of Delmarva Scott Rukowicz 302-875-5901 302-875-1766 fax www.bankofdelmarva.com srukowicz@bankofdelmarva.com 200 East Market St. Laurel, DE 19956 County Bank 7 Sussex County Locations 302-226-9800 302-226-3182 fax www.CountyBankDel.com 19927 Shuttle Rd. (Main Office) Rehoboth Beach, DE 19971 Del One Federal Credit Union 9 Statewide Locations Amy Resh 302-672-1492 302-739-1790 fax www.Del-One.org amy.resh@del-one.org

270 Beiser Blvd.

Dover, DE 19904 Delaware State Police Federal Credit Union Stephen Cimo 302-856-3501 ext. 120 302-856-2539 fax www.dspfcu.com scimo@dspfcu.com P.O. Box 800 Georgetown, DE 19947 Sussex County Federal Credit Union Debbie Jewell 302-629-0100 302-629-0966 fax www.sussexcfcu.com djewell@sussexcfcu.com 1941 Bridgeville Hwy. Seaford, DE 19973 FUNERAL SERVICES Watson Yates Funeral Home Gary Yates 302-629-8561 302-629-7961 fax Front & King St. Seaford, DE 19973 GRAPHIC/WEBSITE DESIGN Dean Design Marketing Group Stephanie Whitcomb 302-542-9550 Stephanie@deandesign.com www.deandesign.com thestudio@deandesign.com Health Bayhealth Kent General Milford Memorial Pam Marecki 302-744-7013 302-735-3227 fax www.bayhealth.org pam_marecki@bayhealth.org 640 S. State St. Dover, DE 19901 Beebe Healthcare Kelly Griffin 302-645-3220 302-644-9032 fax www.beebehealthcare.org kgriffin@beebehealthcare.org 424 Savannah Rd. Lewes, DE 19958

Health Nanticoke Health Services Sharon Harrington 302-629-6611 302-629-3211 fax www.nanticoke.org harringtons@nanticoke.org 801 Middleford Rd. Seaford, DE 19973 INSURANCE Farnell & Gast Insurance Joe Gast, CPCU 302-629-4514 302-536-6257 fax www.averyhall.com jgast@averyhall.com cwilliamswroten@averyhall. com mwilliams@averyhall.com 500 W. Stein Highway Seaford, DE 19973 IFS Benefits Patrick Fitzgerald Ryan Dunn Bob Sonchen 302-645-2356 302-645-5723 fax www.ifs-benefits.com 17527 Nassau Commons Blvd Suite 208 Lewes DE 19958 Lyons Companies David F. Lyons, Sr. David F. Lyons, Jr. Lew Harrington 302-227-7100 www.lyonsinsurance.com info@lyonsinsurance.com 19643 Blue Bird Lane, Unit 8 Rehoboth Beach, DE 19971

INTERNET SERVICE & WEB PAGE DESIGN Delmarva Digital Tim Smith 302-875-7700 302-875-8288 fax www.ddmg.net ddmg.netsales@ddmg.net 220 Laureltowne Laurel, DE 19956

INVESTIGATIVE & COLLECTION SERVICES Mohr Investigative Services, Inc. James W. Mohrmann 866-370-1004 www.mohrinvestigations.com jmohrmann@mohrinvestigations.com 9 East Loockerman Street, Suite 201 Dover, DE 19901 INVESTMENTS Edward Jones John Rittenhouse, AAMS 302-629-6094 877-613-3009 fax www.edwardjones.com 559 North Hall Street Seaford, DE 19973 JEWELERS Holland Jewelers 302-947-1200 20750 John J. Williams Hwy. Peddlers Village Lewes, DE 19958 www.hollandjewelersinc@ yahoo.com LEGAL Sergovic, Carmean & Weidman, P.A Attorneys At Law John A. Sergovic, Jr. Shannon D. Carmean Leslie Case DiPietro 302-855-1260 302-855-1270 fax www.scdelaw.com 142 E. Market St. PO Box 751 Georgetown, DE 19947 Law Offices of Karen Y. Vicks, LLC 302-674-1100 888-598-8890 kvicks@vickslaw.com 500 W. Loockerman St. Suite 102 Dover, DE 19904

PORTRAITS Portraits In The Sand Dave Koster 302-226-9226 302-226-8424 fax www.portraitsinthesand.com businessreport@portraitsinthesand.com 110 White Oak Rd. Rehoboth Beach, DE 19971

Coldwell Banker Resort Realty Skip Faust 302-227-5000 office 302-745-8764 cell 302-227-3804 fax www.skipfaust.com skipfaust@hotmail.com 20184 Coastal Hwy. Rehoboth Beach, DE 19971

REAL ESTATE Callaway, Farnell and Moore, Inc. 302-629-4514 800-966-4514 www.cfmnet.com admin@cfmnet.com 500 W. Stein Hwy. Seaford, DE 19973

Long & Foster Resort Rentals 302-227-3821 800-272-2828 302-227-4880 fax www.lfvacations.com 37156 Rehoboth Ave. Rehoboth Beach, DE 19971

VOTE TO END TAX INCREASES Recent tax increases • Broken pledge in 2013 to roll back what in 2009 we were told was a ‘temporary’ income tax increase.

• Franchise fees increase

Taxes pending

Bryant

• Gas Tax • Water tax

Richardson Candidate for 21st District State Senate Seat

Voters have the power to stop the pending tax increases. Help me spread the news that one more vote against tax increases in the State Senate is all it takes to end the assault on your wallet. Volunteer today. your vote will give me the vote to stop the increases.

Visit my website - richardsonsenate.com Call me direct - 302-245-0109 Paid for by Richardson for State Senate

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Business Report | September 2014