INSIDE: Transportation • Tourism • Health Care • Business Licenses
morning Star
Business Report December 2014
CO 80
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D N 0 ove G S S. r O Go Bra O ve nch N . rn .. ors Av e.
GOOD THINGS START HERE. left to right: David Miller, President, All-Span, Inc. (Bridgeville); John Augustus, V.P., Commercial Banking Officer, CNB Felton Branch; Herb Troyer, V.P., Owner, All-Span, Inc. (Bridgeville); J.J. Carter, V.P., Owner, All-Span, Inc. (Bridgeville)
You grow, we all grow. It’s that simple.
cnb-bank.com | 302.284.4600
As a true community bank our first priority is investing locally, generating growth and jobs by helping local businesses thrive for even more good things to come.
Choose from 20 banking locations across Maryland’s Eastern Shore and Delaware between CNB and our affiliate bank, Talbot Bank.
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Business Report | December 2014
imagine ImagineDE.com | One day, many bright futures.
Imagine more than a hospital. In 2018, an innovative health campus will open for the people of Delaware. The health campus will include state-of-the-art technology, patient friendly access and private rooms designed around patient needs. Complemented by a robust array of physician offices and diagnostic services, the health campus creates a unique patient experience. It will be built with the vision of providing expert comprehensive health care to the community for many decades to come, throughout each stage of life— and all in one easily accessible location. Visit ImagineDE.com to learn more, follow our progress and most importantly— give us your ideas for building a new Bayhealth. 3
Business Report | December 2014
In•sight•ful [in-sight-ful]
ed ficult; that’s why you ne ial decisions can be dif anc e fin vid and pro ess to sin le bu lab g vai Makin readily-a ve, knowledgeable and pti rce rty pe Ho is & ho rty orw Ho vis s. an ad ed decision cessary to make inform ir you with the guidancene o has the success of the wh or vis ad wardthinking for a on nd pe de can ts clien business in mind.
Redefining Service..
better than the rest Service that stacks up
94 ww w.h ort y.c om • 30 2.6 52 .41
• Wi l m i 503 Carr Road, Suite 120
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Business Report | December 2014
s blic Accountants and Consultant Horty & Horty, P.A. • Certified Pu 01 9 9 1 • E D r, e v o D • y a w h g North DuPont Hi ngton, DE • 19809 / 3702
inside December 2014
16 Tony Munoz checks in with a carrier provider at his desk on the Trinity Logistics Delaware Operations Floor. Photo by Ron MacArthur
Features
Chuck Nunan is the Kent County Tourism Person of the Year. Page 12
Transportation
6
Chamber Listings
8
Business Licenses
Chambers family serving area since 1915. Page 19
Business Digest
Pyramid Transport provides trucking needs
10
12 Tourism 13
Guest Column
14
Health
22
Personnel File
30
Business Directory
Economy depends on wheels & Rails. Page 18
throughout the region. Page 20
January Theme Jump Start your Business Contact Chris Redman at (302) 262-9137 or credman@mspublications.com.
On the Cover Members of Team Trinity gather in front of the Trinity Logistics building in Seaford. Photo by Ronald MacArthur
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Business Report | December 2014
CHAMBER Listings Chamber
Phone
Key contact
Bethany-Fenwick Chamber of Commerce
539-2100
Delmar Chamber of Commerce
Dues*
Members
Fax
Kristie Maravalli $211
800
539-9434
846-3336
Diane Johnson $75
67
846-3336
Georgetown Chamber of Commerce
856-1544
Karen Duffield
$150
460
856-1577
Laurel Chamber of Commerce
875-9319
Don Dykes
$130
130
280-6365
Lewes Chamber of Commerce
645-8073
Betsy Reamer
$210
432
645-8412
Milford Chamber of Commerce
422-3344
Jo Schmeiser
$165
310
422-7503
Millsboro Chamber of Commerce
934-6777
Amy Simmons
$150
260
934-6065
Milton Chamber of Commerce
684-1101
Lisa Sumstine
$150
120
684-1101
Rehoboth-Dewey Chamber of Commerce
227-2233
Carol Everhart $210
1303
227-8351
Seaford Chamber of Commerce
629-9690
Lynn Brocato
$150
300
629-0281
Central Delaware Chamber of Commerce
734-7513
Judy Diogo
$225
868
678-0189
Delaware State Chamber of Commerce
655-7221
Chuck James
$315
2000
654-0691
Delaware Small Business Chamber
482-2120
Bob Older
$295
170
Delmarva Black Chamber of Commerce
450-4501
Clay Hammond
* Annual membership cost based on businesses with fewer than 10 employees. For Delaware State and Central Delaware chambers membership cost figure is for 1-5 members.
Industrial Park receives fiber-optic cable E Revolution Ventures announces the installation of fiber-optic internet cable throughout the Selbyville Industrial Park, in conjunction with the town of Selbyville and Sussex County. The $14,750 project was funded jointly by the town of Selbyville and Sussex County, with each paying 50 percent of the cost to build the network infrastructure. This collaboration brings reliable highspeed internet service to the industrial park, which previously has relied solely on cable internet as a main provider, with DSL as the only choice for a backup provider. Businesses without internet redundancy in the industrial park have lost their internet connection completely between two-six days per year. With many businesses in the area reliant on fast and steady internet service to transfer data, even a few days a year can mean tens of thousands of dollars in lost revenue. When E Revolution Ventures learned of an existing fiber-optic line that runs along U.S. Rt. 113 on the Maryland side and stops at the Delaware border, it approached the Maryland Broadband Cooperative about utilizing the connection. Under the cooperative’s recommendation, E Revolution obtained a proposal from Bay Country Communications, a “last-mile” service provider and broadband retailer, to stretch the fiber-optic cable from 6
Business Report | December 2014
From left: Soft Dig LLC’s Craig Harper and DJ Brooks dig trenches for new fiber-optic Internet cables in the Selbyville Industrial Park.
the Delaware line and install it in the industrial park. E Revolution Ventures coordinated with town manager Bob Dickerson, and spoke with other businesses in the industrial park such as Chrome World, Spaceport Support Services, and Arrow Safety Device Co., among others, to get them involved in the project. When the proposal was presented to the town of
Selbyville, the town enthusiastically supported the idea, and offered to pay for 50 percent of the installation cost. The town also successfully reached out to Sussex County, which agreed to fund the remaining 50 percent. The new fiber-optic line will be capable of providing broadband upload and download speeds of up to 1,000 Mbps, and will have 99.9-percent reliability.
Bayhealth to build new campus
In a multimedia announcement, Bayhealth CEO Terry Murphy joined the Bayhealth leadership team, foundation and board of directors in announcing plans to open an innovative new health campus in 2018 to serve Kent and Sussex counties. “Health care is changing and at the same time so are the needs of our community. After evaluating the direction of health care and conducting detailed research, we real ized the community needs more than a hospital,” Murphy said. Murphy and his team detailed a site that will feature an inpatient hospital with stateof-the-art technology that will be complemented by an array of outpatient services. The new campus will be located along Wilkins Road and Cedar Creek Road in Milford. This location gives patients and emergency services easy access off of the brand new Rt. 30 bypass, directly linking into south Milford. Bayhealth is interviewing firms with expertise in adaptive reuse of locations like the Clarke Avenue facility and has commit ted to select a construction firm by the end of 2014. Original plans for a replacement hospital changed after diligent research. Bayhealth’s board of directors approved a recommendation for an analysis on building a hospital on the existing site. Navigant, a health care research firm, conducted a thorough evaluation and analysis of all of the options to best serve Kent and Sussex counties. The unanimous recommendation from all involved was to move to a new site. “The existing 22-acre hospital location simply did not have the land needed for a health campus designed to serve the community in the future. Our research showed that construction at the existing site on Clarke Avenue would have been very disruptive for many years and a towering building would not fit the neighborhood — creating gridlock on the smaller city streets downtown. It became apparent that building there meant giving less while creating problems for the people we are trying to help,” Murphy said. With a $250 million investment in a 150-acre campus, the project will bring new construction jobs, dollars and infrastructure to the outlying areas. For more details, visit ImagineDE.com.
Steve Huston
127 S. Bedford St., Georgetown
SRA, REALTOR
MLS# 617564
302
745-2603
Most recently utilized as a law office and also perfectly suited for other professional use. UB-3 zoning. Good corner location, 1.5 blocks south of the Circle and Courthouse. Off street parking lot with six spaces. Competitively priced at $179,900. Motivated seller!
cell
500 W. Stein Hwy., Seaford, DE
302-629-4514
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Vincent Catalfamo works hard every day doing food preparation and cooking for Touch of Italy. His contribution helps the restaurant shine for its customers, and Vince learns more every day he works. KSI Supported Employment is there to help Vince stay successful in that job, assisting both he and his employer with updated training, skill development and re relationship building throughout the course of Vince’s employment. That way, Vince gets to show his best abilities behind his disability. And touch of Italy gets a great employee with dedication to his job.
Embrace Abiliities in your workplace. KSI can help. Call 302-422-4014 to learn how. Like us on Facebook. www.facebook.com/KSIworks
Kent-Sussex Industries, Inc. 7
Business Report | December 2014
Business licenses Bridgeville JT Sales; 16 Canvasback Circle, Bridgeville; sales representative Wawa #864; 18586 Sussex Hwy., Bridgeville; retailer-petroleum products/tobacco products retailer Camden Jones, Shirley; 605 Commons Ln., Camden; direct care worker Rhodes, Harry H., III, Oxford Bench; 222 E. Camden Wyoming Ave., Camden; retailertransient Riggs, Ashley N., Miss Irma Photography; 155 S. West St., Apt. B12, Camden; photographer Delmar Body Visualz; 12358 Coachmen Ln., Delmar; manufacturer-various products Melissa Sterling; 32 Emery Cir., Delmar; direct care worker Southern Delaware Classic Cars; 8658 Old Racetrack Rd., Delmar; motor vehicle dealer Dover Camden Primary Care; 4601 S. Dupont Hwy., Dover; professional services-medical office Chase, Jenny, Stellar Paintings; 1131 N. Dupont Hwy., Dover; retailer-transient Chuck’s Garage, Automotive Repair; 1994 Upper King Rd., Dover; personal servicemotor vehicle service Cissarz Consulting Inc.; 11 Fairway Lakes Dr., Apt. E12, Dover; professional and/or personal services-unclassified Davana LLC; 2 Kensington Ct., Dover; commercial lessor December Bodine; 200 Beechwood Ave., Trlr 48, Dover; professional and/or personal services-unclassified Dreamagain LLC; 230 Carlisle Dr., Dover; advertising agency Dstackacle LLC, Diamond State Tackle; 424 Beuvale Ln., Dover; retailer-various products Family Dollar Stores of Delaware, #10830, 300 W. Loockerman St., Dover; retailer-various products/tobacco products retailer 8
Business Report | December 2014
Heavenly Hands; 4054A Rhode Island Dr., Dover; professional and/or personal services Lights-N-Life; 846 Woodcrest Turn, Dover; professional and/or personal services May, Harry D., Harry’s Contracting Services; 116 Lexington Pl., Dover; contractor-residential Merchants’ Agent; 1 Chadwick Dr., Dover; professional and/or personal services-unclassified Mortilus, Jodem, Dieusel Multi Service; 205 W. Loockerman Ln., Dover; retailer-dry goods & apparel Options Financial Recovery Svc.; 276 Greenwich Dr., Dover; professional and/or personal services Rocket Painting; 351 Kimberton Ct., Unit B3, Dover; contractor-residential Seeney Painting; 321 Norway Dr., Dover; contractor-residential Simply Charming Ettiquette; 14 Canary Dr., Dover; professional and/or personal services Smith, Craig, A Way Out Bail Bonds; 4322A Massachusetts Dr., Dover; personal services-bail bondsman agency Taylor, Stacy; Simply Stacy’s; 146 Hampton Dr., Dover; professional and/or personal services Winston Thaw, Winny’s Home Care Service; 177 JPS Dr., Dover; direct care worker Worthy, Roteasha S., JAM Enterprise; 235 Simon Cir., Dover; professional and/or personal services-unclassified ZDR Inv. LLC; 106 Queen Anne Ct., Dover; reconciliation purpose code Georgetown Hammel, Dorothy, Divine Designz; 19367 Citizens Blvd., Unit 102, Georgetown; retailervarious products MV Contract Transportation Inc.; 545 S., Bedford St., Georgetown; taxicab/bus operator Greenwood B&L Transportation LLC; 12591 Beach Hwy., Greenwood; taxicab/bus operator Ellis, Matthew A., Country Coop; 16048
Long Branch Rd., Greenwood; wholesalerfood (except processor) Firestorm Photography, Southern & Sussex Boutique; 14210 Sawmill Rd., Greenwood; retailer-dry goods & apparel Useful Things LLC; 141639 St. Johnstown Rd., Greenwood; retailer-various products Harrington Alexis Cristo (FCCLA); 220 Simmons Ct., Harrington; professional and/or personal services Harrington Motor World LLC; 8 Clark St., Harrington; motor vehicle dealer Laurel Banks, Janet Marie; 713 W. 6th St., Laurel; direct care worker Jones, Jenelle J., J’s Cafe & Gift Shop; 11290 Trussum Pond Rd., Ste. F31-32, Laurel; retailer-various products Precision Fitness LLC; 28456 E. Trap Pond Rd., Laurel; professional and/or personal services Starnes, Brian, Orion Communications; 28838 E. Trap Pond Rd., Laurel; contractorresidential Twilley, Kimberly H., Fresh Face Forward; 33602 Shockley Rd., Laurel; personal services-beautician Lewes Aging in Place Specialists LLV; 32828 Ocean Reach Dr., Lewes; professional and/or personal services Pawlos Holding LLC, Beach Ridge Taxi; 32393 Lewes Georgetown Hwy., Lewes; taxicab/bus operator RF Wright Family LLC; 34696 Jiffy Way Unit 1, Lewes; commercial lessor Spa-Reeva LLC; 20361 John J. Williams Hwy., Lewes; personal services-health club/ spa Swords Marine Services LLC, Marinas in Sussex County, Lewes; professional and/or personal services Wright’s Way LLC; 17501 Wrights Way, Lewes; commercial lessor
Milford A Source Transportation Inc.; 1053 N. Walnut St., Ste. A, Milford; taxicab/bus operator Creative Info Products; 686 N. Dupont Blvd., Milford; professional and/or personal services Detournel, Marie Yves, Marie’s House of Beauty and Plus; 115 N. Walnut St. #A, Milford; personal services-beautician Schels, Christine M., Nails by Christine; 7446 Honey Locust Ln., Milford; personal services-manicurist Zwick, Wayne MD, Delaware Veterans Home; 100 Delaware Veterans Blvd., Milford; professional and/or personal services Millsboro Delaworld Productions, Brett K. Adkins; 4103 Caitlins Way, Millsboro; professional and/or personal services Dunn, Mark; 32750 Oak Orchard Rd., Millsboro; contractor-residential Inkville USA; 29786 John J. Williams Hwy., Millsboro; professional and/or personal services OA-BP Marina Bay-Lakeside LLC, Peninsula Golf & Country Club; 32981 Peninsula Esplanade, Millsboro; retailerrestaurant/retailer-vending machine operator/ professional and/or personal services Peninsula Imaging LLC; 30265 Commerce Dr., Unit 102, Millsboro; professional services-medical office Peninsula Orthopaedic Associates PA; 300265 Commerce Dr., Ste. 104, Millsboro; professional services-medical office Stranick, Dori D., Pro Klean Cleaning Services; 20559 Overman Way, Millsboro; professional and/or personal services Seaford Cornish, Tarajean S., Mind Matters; 321 E. Stein Hwy., Seaford; professional servicescounselor Dale Strohmaier; 20 Woodland Dr., Seaford; reconciliation purpose code Easy Living One LLC; 5707 Galestown Reliance Rd., Seaford; personal services-gen-
RIBBON CUTTING - The Chamber of Commerce for Greater Milford (CCGM), Mr. Bar-B-Que owner Chris Young, family and friends held a ribbon cutting and grand opening recently at Mr. Bar-B-Que located at 319 S. Rehoboth Blvd., Milford. Mr. Bar-B-Que is a full service restaurant with delivery and catering. For more information about Mr. Bar-B-Que, call 302-491-4632 or visit www.mrbar-b-que.com. Pictured from left: John Rodriguez, Sussex County Federal Credit Union; Maggie Thompson, WSFS; Susie Avalos, Dorey Financial Services; Chris Young, owner; Jennifer Parnell, Vessell Scents of Style; Angela Dorey, CCGM president; Jo Schmeiser, CCGM executive director.
eral repairperson Express Cleaning Services; 7 E. 7th St., Seaford; professional and/or personal services Gwyn Love; 8679 Garden Ln., Seaford; personal services-nurses/rest home Hertrich Family of Automobile; 26905A Sussex Hwy., Seaford; wholesaler-any products Veer, Inc., Party Corner; 501 Bridgeville Hwy., Seaford; retailer-alcoholic beverages Western Sussex Cleaning Services; 6435 Woodland Ferry Rd., Seaford; professional and/or personal services
Hair Expressions Salon & Spa LLC; 605 Smyrna Landing Rd., Smyrna; retailer-various products/personal services-beautician Old Deli Inc., Little Caesars; 599 Jimmy Dr., Ste. 13, Smyrna; retailer-restaurant Smyrna Cards and Gifts; 16 S. Main St., Smyrna; retailer-various products Walker, Karlett, Lett’s Move Fitness; 13 Southall Ct., Smyrna; professional and/or personal services
Marathon Running Festival
Registration is open for the 12th annual 2015 Discover Bank Delaware Marathon Running Festival to be held on Mother’s Day, Sunday, May 10, 2015, in Wilmington. The event is Delaware’s largest running festival, attracting 3,500 runners from 41 states and seven countries. Register now online at Signup2RaceUSA.com.Visit www.delawaremarathon.org.
Smyrna Abundant Living Housing; 309 Julia Way, Smyrna; lessee of tangible property E&E Co.; 62 Malvern Ln., Apt. 2, Smyrna; wholesaler-any products Eldredge, Ronald L., Lee Counselor; 887 Black Diamond Rd., Smyrna; professional services-counselor 9
Business Report | December 2014
Business Digest Morgan finishes Bankers School
Kyle Morgan of Mercantile Processing Inc. has graduated from Maryland Bankers School. Morgan established Mercantile Processing, a merchant services provider, in 2006 and was awarded Delaware’s Small Business Administration’s Young Entrepreneur of the Year award in Morgan 2011. He currently serves as the business development manager. Morgan recently expanded MPI with new hires and a larger office in Millville.
New leases at the Vineyards
The Rehoboth Art League and The Gallery Espresso have leased space at the Vineyards at Nassau Valley in Lewes, a mixed use development on 82 acres off Rt. 9 and Coastal Highway. The main campus of The Rehoboth Art League, which encourages artists and arts education by sponsoring exhibits and programs, is in Henlopen Acres. Occupancy of their new 6,387-square foot space is expected in mid-spring, 2015. The Gallery Espresso, owned by John and Judy Rioux, serves breakfast and lunch as well as homemade baked goods, coffee and espresso and specialty drinks. Formerly located in the First Street Station Mall, The Gallery Espresso is expected to open at the Vineyards by the end of this year.
Fulton Financial declares dividend
Fulton Financial Corporation has announced that its board of directors has authorized the payment of a special cash dividend of $0.02 per share on its common stock. The dividend is payable on Dec. 15, to shareholders of record as of Dec. 1, 2014. Fulton Financial has paid regular quarterly cash dividends of $0.08 cents per share in each of the four quarters in 2014, and the board of directors is expected to consider the next regular quarterly cash dividend at its December meeting.
Gillis Gilkerson completes project
Gillis Gilkerson, Delmarva general contracting and construction management firm, has announced the completion of the 10
Business Report | December 2014
new Ocean View Public Works building on Maintenance Road in Ocean View. The 5,120 square foot flex space was built to store equipment and provide offices for the Public Works department staff. The structure is a one story, pre-engineered metal building with a garage, shop space and offices. Smaller sections within the building were designed as a conditioned work shop area, shower and locker room, a lunch room and office space.
Southern States food drive
The fourth annual Southern States Holiday Food Drive is now through Dec. 15. Participating retail locations will serve as collection centers for customers who bring in canned goods and non-perishable items, and Southern States will make deliveries of the items to the food banks. To make a donation, contact participating Southern States retail locations.
Chamber to honor members
The Greater Georgetown Chamber of Commerce will recognize its exceptional members at the second annual Small Business of the Year Awards on Dec. 11. The presentation will take place at the chamber’s annual holiday party. Three organizations that excel in the areas of business and growth, community involvement, customer service, excellence in industry, innovation and staff training and motivation will be recognized. Awards include Business of the Year, Nonprofit of the Year and Trailblazer.
Fulton Financial to repurchase shares
Fulton Financial Corporation has announced the pricing of a registered underwritten public offering of $100 million aggregate principal amount of its 4.50% Subordinated Notes due 2024. The Subordinated Notes, which will not be redeemable prior to their maturity, are intended to qualify as Tier 2 capital for regulatory purposes. Fulton Financial intends to use the net proceeds from the offering to repurchase approximately $100 million of shares of its common stock pursuant to an accelerated share repurchase (“ASR”) agreement with Goldman, Sachs & Co. as part of its capital optimization plan.
Tourism launches radio show
Just in time for the holiday shopping season, listeners to WQLL Radio, known as
KSI HONORS EMPLOYEE - Kent-Sussex Industries, Inc. (KSI) celebrated the career of one of its longest-standing supported employees, Dover resident Louise Smith, recently. Smith retired in August from her job at the McDonald’s on Rt. 10 in Dover after working in community jobs since 1995. Pictured, Smith (right) receives a plaque from KSI Vice President Jayson Crouch.
“The Voice of Baltimore,” will hear a new weekly radio show called “Capital Ideas from Delaware’s State Capital,” being sponsored by Kent County Tourism as a way to introduce potential new visitors – and drive business - to Kent County. The Kent County show will air twice weekly through March and feature events, attractions, lodging and more. Next spring, Kent County Tourism will back up the radio show with print media ads in Baltimore and Washington, D.C. media that will promote Milford, Dover and Smyrna. “We have a lot of talented people in Kent County that we’re putting on the air,” said Cindy Small, executive director of Kent County Tourism. “The goal is to give listeners in Baltimore a glimpse of things to see and do here, such as our great events and tax-free shopping. With Applefeld’s listenership, this was a unique opportunity to drive potential revenue to businesses in Kent County.”
SBA reaches lending record
The U.S. Small Business Administration 7(a) Loan Program reached another lending record in FY 2014.
By the end of the fiscal year (Sept. 30), SBA had approved 52,044 7(a) loans for $19.19 billion, an increase of 12 percent in number loans and 7.4 percent in dollar amount over fiscal year 2013. In Delaware there were 143 separate 7(a) loans providing more than $44 million to Delaware small businesses for startup or expansion. M&T Bank issued the most SBA loans in Delaware, with 53 loans totaling $4.8 million. Applied Bank lent the most dollars with six loans totaling $9.7 million. Small businesses reflect the dynamic demographics of the United States. In FY 2014, the number of SBA loans to African Americans grew by roughly 36 percent over the previous year. For Hispanics and women, there was an increase of 14 percent for each group. For more information about the SBA’s Loan Programs and other financial assistance as well as services, visit go.usa.gov/GQh3.
grand oPening - The town of Bridgeville was well represented at the Wawa grand opening on Nov. 7. Commissioner Jay Mervine, Police Chief Robert Longo, Patrolman Samuel Wilks, Town Manager Jesse Savage and Commissioner Paul Kovack made over 30 subs to beat out the Wawa team. WaWa donated $2,000 for St. Jude Hospital in the town’s name.
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Business Report | December 2014
tourism
Sports tourism is on the move in Delaware By Tina Coleman Southern Delaware Tourism
Few activities over these last few economically difficult years have been deemed to be “recession resistant” or “recession proof,” but one sector that has earned the title and managed to survive quite intact (and is, in fact, growing) is youth sports and sport-related travel. Industry insiders estimate that youth sports and related travel create $7 billion in annual economic impact nationally, and Southern Delaware is earning its piece of that pie, hosting annual events including the Senior League Softball World Series in Roxana, the Zap Amateur World Championship of Skimboarding in Dewey Beach, the many tournaments that take place at Sports at the Beach in Georgetown and, now, the return to Lewes of Slam Dunk to the Beach, scheduled for Dec. 27-29. And this doesn’t mean just a few room nights here and there for local hotels, although that’s always a welcome boost during the off season. “Sports group consumers are seeking more
than just hotel rooms. Many parents who have made the decision to travel for their child’s sport activities also take the opportunity to view the weekend travel as a mini vacation, and don’t necessarily want the rock-bottom experience,” according to Eric B. Hansen, director of Hotel and Leisure Advisors, a national hospitality consulting firm, quoted in HotelNewsNow. Why? Because many parents who weren’t willing to cut their children’s sports from tight family budgets have scaled back or eliminated vacation travel. This plays to Southern Delaware’s strengths. Families visiting here with their little athletes aren’t just sitting around their hotel rooms between events counting trucks on the highway. There’s so much to see and do here, and so many dining options, that their mini vacation becomes something very special. And Southern Delaware becomes someplace they want to visit again and again. The umbrella category of Sports Tourism is growing rapidly too. According to a 2012 report from the National Association of Sports Commissioners, sports tourism visitor spending in 2011 was well over $7.5 billion with event growth since 2010 of 10.5%. In fact,
sports tourism is said to be the fastest growing sector of the global travel industry with about $600 billion spent annually. Sussex County is on top of it. Our numerous fishing tournaments, sailing regattas, lots of well organized, well attended running, paddling and biking events, Beach Blast auto racing in Georgetown, and countless other annual tournaments, sports activities, and competitions, draw large numbers of out-oftown sports enthusiasts to our area almost year round. To facilitate and encourage this growth of sports tourism in Delaware, the Delaware Sports Commission, a not-for-profit organization, was established by the Delaware Economic Development Office. Its goal is to attract large and small sporting events to Delaware to benefit the sports industry and community and to positively impact Delaware’s economy. The commission also assists with the retention and growth of existing sports events and, to date, has partnered with nearly 40 regional and national events, paving the way for largerscale future events to be held in Delaware. For information, visit www.delawaresports.org.
Chuck Nunan named Tourism Person of the Year Chuck Nunan, owner of Harvest Ridge Winery in Marydel, was named Tourism Person of the Year recently at the 23rd annual Celebration of Tourism in Kent County. The sold-out event attracted 200 representatives of the tourism industry as well as local, state and federal dignitaries. In the past year, in addition to opening his award-winning winery, production facility, tasting room and banquet facility, Nunan was instrumental in founding the Delaware Wineries Association, and the Vintage Atlantic Wine Region, the country’s first four-state wine region. Nunan has been a key factor in the success of the Good Libations Tour, a Kent County-based marketing campaign that links the county’s wineries, breweries and distillery. Five additional awards were presented: • Tourism Attraction of the Year – Painted Stave Distilling, Smyrna • Partner of the Year – Delaware Tourism Office • Volunteers of the Year – Retired and Senior Volunteer Program of Kent County • Hotel Partners of the Year – Holiday Inn
12
Business Report | December 2014
Chuck Nunan, owner of Harvest Ridge Winery in Marydel, is the Kent County Tourism Person of the Year. From left: Anita Evans, Kent County Tourism board president, Nunan and Cindy Small, executive director of Kent County Tourism.
Express/Dover and Mainstay Suites • Media Partner of the Year – Delmarva Broadcasting Kent County Tourism Board president Anita Evans and executive director Cindy Small also presented three monetary awards to
the towns of Dover, Smyrna and Milford from 2014 event proceeds. The contributions will benefit the Dover Santa House, Smyrna Opera House and Riverfront Theatre. For more information about Kent County Tourism, visit www.VisitDover.com.
GUEST COLUMN
IRS will not call and demand payment of taxes Avoid falling victim to tax fraud BY BRIAN STRATTON, CPA As residents of the United States, we have to file a tax return only once a year. Meanwhile, scammers, who misrepresent themselves as agents of the Internal Revenue Service, are at work 365 days a year in an attempt to separate us from our hard-earned income. The latest scams making the rounds are aggressive telephone pitches that either demand money or tempt you to divulge personal information by suggesting that you have a tax refund due. Other scams employ unsolicited emails or fake websites in order to trick taxpayers into revealing Social Security numbers, bank account numbers and similar information that fraudsters can then use to harvest illegal gains. Some of the more sophisticated scams can take place without the taxpayer’s knowledge and can even derail efforts to file a legitimate return. Con artists who use the phone often sound quite convincing. They may know a lot about you and they often alter the caller ID information that is displayed on your phone to make it appear that the IRS is calling. They will use fake names and phony IRS identification numbers and they will often leave an urgent message that you must call back if you do not answer the call. Highly publicized data breaches at retailers and other businesses have given scammers access to personal and financial information. Tax fraud through identity theft was the scam the IRS placed at the top of its annual “Dirty Dozen” listing of frauds earlier this year. In many cases, an identity thief can use a legitimate taxpayer’s identity to fraudulently file a tax return and claim a refund. Such situations also pose problems for the legitimate taxpayers when they attempt to file their own returns. If the IRS has already issued a refund based on a fraudulent return, it will likely reject the taxpayer’s legitimate return, set-
ting in motion an exchange of paperwork in which the taxpayer will have to disavow knowledge of the bogus return and request that the IRS investigate the matter before the legitimate return can be processed. This costs the taxpayer time and delays receipt of any refund that may be due, but there’s no way the taxpayer could have been aware of the problem at the time the return was filed. One effective way to minimize the odds of being victimized by this type of scam is to file your own return as soon as possible. Scammers looking for easy refunds will file early. If you file your return early, any subsequent attempt by a scammer to use your personal information to file a bogus return will in all probability be rejected. Scammers have employed phishing — using a fake website or an unsolicited email that appear to be associated with the IRS in an attempt to elicit personal information. The IRS urges anyone who receives an unsolicited email that appears to be from the IRS or an organization linked to it to report the suspected scam immediately to a special email address, phishing@irs.gov. As the end of the year approaches, we have become accustomed to receiving pitches from dozens of charities, with most of them emphasizing how your much-soughtafter donation will be deductible when you file your tax return. It pays to be cautious in considering contributions to organizations whose names appear to be associated with reputable legitimate charities. Charities that purport to assist victims of disasters or children who are said to need treatment for a rare medical condition should be reviewed carefully before any donations are made. The Select-Check feature on the IRS website enables taxpayers to determine the legitimacy of a charitable organization. Another popular scam, especially during filing season, is the promise by bogus tax preparers of large federal tax refunds, or refunds that people never thought they were due in the first place. These scam artists will use flyers, advertisements and phony storefronts to cast their net for potential victims. Victims of these scams often are not given a copy of their tax return when the preparer files it and the scammer typically arranges to have the refund deposited directly into
his own bank account rather than being sent directly to the taxpayer. The schemes mentioned here are not the only ones taxpayers might encounter during the year. New variations of these scams appear regularly. The best defense against a fraud related to your taxes or to the IRS is to use caution and verify the credentials of any individual, business or charitable organization that contacts you. The old adage, “if it’s too good to be true, it probably is,” is worth remembering. The IRS has issued a list of reminders to taxpayers about how it interacts with taxpayers. Any contacts that do not appear to follow standard procedures may very well be fraudulent. The IRS will never: Call to demand immediate payment, nor call about taxes owed without first having mailed you a bill. Demand that you pay taxes without giving you the opportunity to question or appeal the amount they say you owe. Require you to use a specific payment method for your taxes, such as a prepaid debit card. Ask for credit or debit card numbers over the phone. Threaten to bring in law-enforcement groups to have you arrested for not paying. If anyone makes a phone call that includes any of these threats or requests, you should immediately contact the IRS at 1-800-829-1040 or check the IRS website, www.irs.gov, for further information. The IRS website contains tips on protecting yourself from identity theft and email scams, a search feature that helps identify legitimate charitable organizations and information on how to report suspected tax fraud. By protecting your personal information and following the advice posted on the IRS website, you can insulate yourself against the possibility of scammers posing as the tax man taking advantage of you. About the author Brian Stratton, CPA, is a Director with Horty & Horty, P.A., a Delaware accounting firm with offices in Dover and Wilmington.
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Business Report | December 2014
Health Dr. Barbouletos joins PRMC
Sareen Barbouletos, MD, has joined Peninsula Regional Medical Center’s staff as a primary care provider at Peninsula Regional Family Medicine Millsboro, located in the newly opened Delmarva Health Pavilion Millsboro. Dr. Barbouletos received her medical Barbouletos degree at St. George’s University School of Medicine in Great River, N.Y. She completed a residency at the University of Connecticut Health Center in Farmington, Conn. Dr. Barbouletos is board-certified in internal medicine.
La Red welcomes staff members
La Red Health Center (LRHC) welcomes Dr. Amudha Boopathi, Cindy Cunningham and Stacey A. Kemp to its clinical staff. “These practitioners will help us continue to integrate our various programs and services as a health center of excellence that provides high-quality, patientBoopathi centered medical care to the diverse members of our community,” stated Mary Kay Rosolie, director of human resources. Dr. Boopathi holds an M.D. in general medicine and a bachelor’s degree in Russian from Volgograd State Medical University in Volgograd, Russia. Cunningham She completed her pediatric residency training at Cooper University Hospital in Camden, N.J. and holds a one-year fellowship training in pediatric hematology and oncology from the Children’s Hospital at the Cleveland Clinic in Cleveland, Ohio. She is a board certiKemp fied pediatrician and also a Fellow of the American Academy of Pediatrics. Cindy Cunningham, CNS, is a clinical nurse specialist and has over 35 years of 14
Business Report | December 2014
MUSIC WITH A MESSAGE - The message was clear: “Have respect and be kind to one another. Stand Up to Bullying.” On Friday, Nov. 14, the First State Force Band entertained more than 500 children at H.O. Brittingham Elementary School in Milton (pictured) with lively songs and words of “standing up for what is right.” The band comprises a group of law enforcement and corrections professionals in Delaware who use music to teach children the importance of preserving their safety and well-being by avoiding drugs, standing up to bullying and violence and by respecting others. Beebe Medical Center sponsored the band and plans to sponsor concerts at two more schools in Sussex County, organizer Cheri Will, RN, Domestic Violence coordinator at Beebe, said. “Kids who are bullied may have a hard time standing up for themselves,” Will said. “In many cases, bullies grow up to become domestic violence offenders or incarcerated. So, both the bullied child and the bully need help and support.”
clinical and educational experience. She is certified as a clinical specialist in adult psychiatric and mental health nursing, psychiatric mental health nursing and is a nurse executive from the American Nurses Credentialing Center. She is a member of the Delaware Board of Nursing Advanced Practice Committee, the Delaware Nurses Association, and the Delaware Association of Home Care and Staffing. Stacey A. Kemp, RNC, WHCNP, has over 20 years of clinical experience and has been board-certified as a women’s health care nurse practitioner since 1997. She is seeing women’s health patients at the Georgetown Health Center and is the Sussex Tech High School Wellness Center coordinator. For more information, call 855-1233 or visit www.laredhealthcenter.org.
Nanticoke welcomes coordinator
For patients with serious illnesses and their families, finding the support services they need and coordinating with a team of doctors, nurses, case managers and specialists can be overwhelming. Nanticoke now has a palliative care coordinator available to help. James The palliative care coordinator is a resource that can help
patients with relief from symptoms like pain, shortness of breath, fatigue, constipation, nausea, loss of appetite, difficulty sleeping, stress and depression. The palliative care team can help patients and families with complex decisions about care and treatment. For more information about Nanticoke’s program, call Kathy James, NP and palliative care coordinator at 629-6611, ext. 3115.
Expansion complete at duPont
After more than three years of construction and months of preparatory work, Nemours/Alfred I. duPont Hospital for Children transitioned more than 100 patients from its existing building into the newly expanded portion of the hospital which is 450,000 square feet. The new space was designed by families, for families and features all single-patient rooms, an expanded emergency department and pediatric intensive care unit, the fivestory Anthony N. Fusco Sr. Atrium and the Discovery Zone. The hospital’s new emergency department nearly doubles the hospital’s capacity to treat emergencies.
AGH joins Delmarva Health Network
Atlantic General Hospital and Health System has joined Delmarva Health Network and Beebe Healthcare to participate in the Medicare Shared Savings Program Accountable Care Organization. Atlantic
RIBBON CUTTING - The Georgetown Chamber held a ribbon cutting ceremony recently for the grand opening of the Nanticoke Health Pavillion in Georgetown. Pictured from left: Shanae Wilson; Beverly Bush; Kimberly Brasure; Amanda Durham; Molly Droddy; Cheri Hall; Penny Short, Nanticoke COO/ CNO; Lori Lee, Nanticoke senior VP nursing; Steve Rose, Nanticoke president/CEO; Don Tricarico, in back, Nanticoke VP clinical services; Dr. Joseph Karnish; Jessica Baxter NP; Dr. Harry Anthony; Dr. Janet Pedro; Tom Brown, president, Nanticoke Physician Network; John Rieley, president, Georgetown Chamber; Helen Kruger, director, Georgetown Chamber; Karen Duffield, executive director, Georgetown Chamber; Representative Danny Short; Maile Scott; Robert Lee; Don Dykes, executive director Laurel Chamber; Jessica Morris and Megan Smith.
General’s 10 employed primary care physicians will join 29 others already participating in Delmarva Health Network. “Delmarva Health Network is about transforming the way care is designed and delivered,” says Dr. Jeffrey J. Heckert, chairman of the board of Delmarva Health Network. “We can integrate communication across more providers as more physicians and health systems join us. We can coordinate care for more people in our community.” With the addition of Atlantic General, approximately 17,000 people in Sussex, Worcester and Wicomico counties who are Medicare beneficiaries will have access to high-quality, coordinated care.
Risk Control
Captives
Workers Compensation
Hendricks receives award
Barbara Hendricks, vice president for human resources, Nanticoke Health Services, Seaford, received the American College of Healthcare Executives Senior-Level Healthcare Executive Regent’s Award at the Delaware Healthcare Forum in Dover on Oct. 30. The award was given to her by Louisa Phillips, ACHE’s regent for Delaware. The award recognizes ACHE members who are experienced in the field and have made significant contributions to the advancement of healthcare management excellence and the achievement of ACHE’s goals. Hendricks has served at Nanticoke Health Services since 2010.
lyonsinsurance.com Wilmington 302.658.5508
Rehoboth 302.227.7100
15
Business Report | December 2014
COVER STORY
Trinity Logistics’ top workplace fu By Carol Kinsley The name Trinity Transport — now Trinity Logistics — always brings to mind tractor trailers, but there’s never a big rig parked at the company’s national headquarters at 50 Fallon Avenue in Seaford. That’s because Trinity doesn’t own trucks or convey cargo itself, it facilitates transportation of materials — something called logistics. According to Merriam-Webster, logistics means “the things that must be done to plan and organize a complicated activity or event that involves many people” or “the handling of the details of an operation.” Think of it as playing matchmaker between manufacturers, warehouse operators, shippers and haulers. Moving materials from here to there, in and out, across the state or across the country, on a concise schedule to meet your needs takes a lot of planning. Trinity does that for you, and does it well, being named to the Top 25 list of the industry and moving in excess of 1000 shipments a day, which originate from all states within the U.S. Trinity is a one-stop shop, meaning you only have to make a single call to your one trusted advisor on Trinity’s team for guidance on just about anything. Team members are called “logistics solutions providers” because they can truly arrange for your every need. Pompeian Inc, maker of America’s largest national brand of olive oil, has relied on Trinity to meet its truckload transportation needs for 15 years. After arranging thousands of truckload shipments, including just-in-time expedited shipments, Trinity has been selected by Pompeian as the single source logistics provider for its main distribution center in Baltimore, Md. As part of that deal, Trinity has placed a member of its Design Solutions team on-site in Baltimore and has integrated Pompeian’s order management system with Trinity’s transportation management software, allowing for more effective load planning and complete shipment visibility. Trinity is relationship-driven and focused on serving its customers and carriers 100 percent of the time. “We will make sacrifices to help you succeed,” they say. “This is the Trinity difference – we will remove any obstacle to provide you with the service your business deserves. When you rely on us, we take that seriously. We will 16
Business Report | December 2014
do whatever it takes to serve you.” While the trucks that deliver goods may be guided by GPS, Trinity Logistics is guided by a compass, a quick reference guide to the values that the company was founded upon. With “integrity” marking “true North,” eight values are the core of the company culture and the service Trinity provides: • Integrity: We do the right thing! • Determination: We are persistent and unshakable in overcoming obstacles. • Continuous Improvement: We aspire to reach our (untapped, full, greatest) potential. • Teamwork: We listen. We collaborate. We solve. • Leaders: We are leaders committed to serving and empowering others. • Fun: Fun lives here! • Excellence: We challenge the status quo.
Stephanie Barrall welcomes visitors to Trinity Logistics.
• Legacy: Our journey has purpose. Brandy McMullen, former Director of Marketing, is now Vice President of Administrative Services at Trinity. In conversing with her, it quickly becomes obvious that she loves her job. “What makes Trinity a great place to work is the company culture,” she said, citing the compass which is posted on the company website. “Those guiding principles set the tone of the company and business interactions with customers and truckers. It impacts all decisions of the company. It’s inspiring to be a part of a team whose daily conversations are about doing the right thing and creating a positive experience in the lives of the people we interact with,” McMullen added. Last year, Trinity Logistics was named the No. 1 Top Workplace in Delaware by the (Wilmington) News Journal, a list
ueled by a Culture of Appreciation
The Trinity Logistics Delaware Operations Floor is the hub of the company’s Seaford location. Photos by Ron MacArthur
they’ve ranked within for several years running. It also won a special award for new ideas, given to the company where employees feel most encouraged and heard when sharing their ideas. Team members are recognized for the hard work they put in every day. There’s a bulletin board at the front of the office where team members post notes recognizing each other for going above and beyond. Everyone is encouraged to let others know when someone has done something truly awesome. The CFO, Doug Potvin, sometimes wanders around the office with a couple of gift cards in his pocket to hand out when he’s learned that a team member did something remarkable. There are often team building events and celebratory meals at the office to recognize and appreciate the hard work that everyone has put in. CEO Jeff Banning, a barbecue aficionado, held a huge barbecue with all the trimmings one day for the entire company, doing the barbecuing himself, McMullen said. Their workplace is potentially stressful, so the workplace is infused with fun activities to help alleviate that stressful day and go home feeling like a million bucks. Relay races, contests, nerf wars, and filming recruiting videos are all examples of activities the teams organize to make each day enjoyable.
McMullen has been involved in the hiring process and is often asked what she likes best about working at Trinity. “In addition to fun, we feel appreciated and involved. Trinity goes above and beyond to make us part of the strategy and vision process. We’re not referred to as employees but as team members. Part of our leadership philosophy includes providing opportunities for growth. There are leadership, self-development and coaching exercises where we are encouraged to set professional and personal goals. Being committed to growth in all areas of their life can make an incredible difference in the lives of each individual.” According to a recent company blog entry by Kellie Morgan, “(Trinity’s) CEO (Jeff Banning) knows everyone here by name, and he holds quarterly meetings, open to all, to review company performance and our progress towards our company goals and vision. The fact that everyone who works here is intimately connected and has the ability to make an impact on the entire company really encourages the feeling of involvement and importance that is vital to our culture.” The blog compares Trinity’s corporate structure to the traditional pyramid model with the “workers” at the base and the chain of command headed to the tip of the pyramid. “At our company, we’ve inverted
that traditional model to embrace a servant mentality. Our leaders are the base, serving their team members.” In this ‘upside-down triangle’ model of servant leadership, leaders have the goal of removing obstacles for their team. Thus empowered, team members “take this culture and run with it. With their leaders available as a resource for coaching, accountability, and assistance, anything is possible. “We’re constantly brainstorming about ways to save money, ways to automate tasks without losing the human touch, ways to improve our office relationships, and ways to improve processes that don’t even have anything to do with us! This is what allows our culture to keep growing and growing.” Trinity has grown tremendously since its founding by J. Edward Banning and his wife, Deana, in 1979, and it is still a family-owned business. Trinity has five regional service centers in addition to the corporate office in Delaware (in Texas, Georgia, Minnesota, Missouri and Iowa) to include 300 team members with an additional 90 sales offices nationwide. Trinity Logistics is always on the lookout for potential candidates with a desire to grow and succeed. Examples of positions routinely posted include logistics specialists, business development, or account management. For information on becoming part of the team, visit www.trinitylogistics.com. 17
Business Report | December 2014
TRANSPORTATION
economy depends on wheels & rails By Carol Kinsley We seldom think about how the goods we depend on everyday are transported across the nation and, in this global economy, from around the world, to the businesses we frequent and to our very doorstep — until something goes wrong and something we need is not there. Or, until we’re on a major highway and a tractor trailer gets in our way. Don’t be so quick to complain about that truck driver. Trucks account for about onethird of the transportation network within the United States. Rail service accounts for 40 percent, and much of that begins or ends with a truck. Water transport amounts to 12 percent. Less than 1 percent of deliveries go by air. There are about 15.5 million commercial trucks in the United States, so many that if stacked end to end, they would reach 240,000 miles to the moon. The industry is expected to grow 21 percent over the next 10 years. The trucking industry collects $650 billion in annual revenue, which is 5 percent of America’s GDP. The industry pays $35 billion in federal, state and highway use taxes per year and accounts for 12.8 percent of all fuel purchased in the United States. How important are trucks? Just think back to the last major snowstorm. If trucks stopped, within 24 hours, delivery of food and medical supplies ceases. Hospitals begin to run out of basic supplies. Service stations begin to run out of fuel. Manufacturers using just-in-time manufacturing start to develop component shortages. U.S. mail and other package delivery will cease. Within two or three days, food shortages escalate, especially with hoarding and consumer panic. Supplies of essentials at major retailers will disappear. ATMs will run out of cash and banks will be unable to process transactions. Garbage will start piling up. Container ships will sit idle in ports and rail transport will be disrupted. 18
Business Report | December 2014
There are more than 3.5 million truck drivers in the United States, and more are needed. The typical driver drives more than 100,000 miles per year. The trucking industry logs more than 400 billion miles per year, enough to circle the world 17 million times. Making arrangements for all those truck drivers to be where they are needed at the right time with the right equipment requires careful planning. Pyramid Transport in Bridgeville and Trinity Logistics, based in Seaford, play an important role in the industry, from right here in Delaware. Chambers Motors in Sea-
ford, with Chambers Truck Center in Viola, help keep those trucks moving and do hauling themselves. You can read about these companies in this issue of the Business Report. No longer should we think of trucks billowing clouds of black smoke. Diesel emissions from new highway trucks are so clean that an 18-wheeler driving from Chicago to Baltimore emits no more air pollution than grilling hamburgers for a family of four. So, as you eat that hamburger, thank a truck driver. You can’t even send a bull to the butcher without a truck.
Chambers family in business since 1915 By Carol Kinsley
Chambers Motors Inc. has been doing business in Seaford since 1977, but its history dates back much further. Family is a big part of all of the Chambers’ businesses. Vice-President and General Manager Jeff Chambers grew up working in the original family business started by his grandfather, William M. Chambers Sr., in 1915 in Viola, Del. Even today, all company vehicles bear the name of the original company, “Wm. M. Chambers & Son.” Jeff’s parents, Bill and Betty, worked together at the Viola location until Bill’s death in November 2011. Betty continues to run Chambers Truck Center Inc. and Chambers Bus Service Inc. in Viola. Jeff’s sister, Bonnie Chambers, and one of her two sons, Joey, are also involved in the Viola business. Jeff’s wife, Liz, has worked with him for more than 30 years in Seaford. Two of their three daughters, Amanda Simpson and Rebec-
ca Chambers, work full-time with their parents. Despite the company growth and diversification, it’s been important to Jeff to maintain the same character and philosophy that his grandfather and father built their businesses on. Employees and family work together to provide competitively priced, customer-oriented service. Fleet customers, independent truckers, RV owners and individuals are all treated with the same respect and sense of urgency to get their vehicle back on the road. Customers know that Jeff is at the shop whenever it’s open – unless he’s in the wrecker. He answers his phone 24 hours a day. When your truck needs repairs, whether a minor issue or a major problem, one phone call does it all. If you’ve broken down, a technician will come look at your vehicle on the road. They will tow it to their shop – or wherever you want – if it can’t be repaired on site. Emergency road service includes (but isn’t limited to) dead batteries, belts, air or fuel lines, fuel delivery and electrical issues. In the
Delaware Inquiries:
shop, you can trust Chambers’ technicians to repair air brakes, wheel alignment, wheel bearings, hydraulic systems, brake pads, transmissions, hydraulic brakes and water pumps. RVs, buses, semi-trucks, delivery trucks and other large vehicles are no problem for Chambers’ experts. Tow services are available 24/7. Chambers has a large fleet, as well as the most experienced crew and competitive prices for services. If you need help moving large, heavy equipment, call Chambers. Your largest cargo — farm equipment, construction materials or construction equipment — can be safely transported to anywhere. Chambers utilizes landoll and lowboy trailers, and specializes in oversized/permit loads. Chambers Motors, Inc. is located at 20610 Sussex Hwy. in Seaford. Call 302-629-3553 or 800-470-3553. Chambers Truck Center Inc. and Chambers Bus Service Inc. are located at 8964 S. Dupont Hwy. in Viola. They can be reached at 302-284-9655 or 800-694-2022. Visit online at www.chambersmotorsde.com.
SEAFORD • VIOLA DELAWARE
302-629-3553 or 800-470-3553
Maryland Inquiries:
410-228-0719 or 800-470-3553
http://www.chambersmotorsde.com 19
Business Report | December 2014
TRANSPORTATION
Pyramid Transport Proficient in handling full and partial loads By Carol Kinsley For 22 years, Pyramid Transport, based in Bridgeville, Del., has been fulfilling the transportation needs of commercial customers across the continental United States. Consolidation warehouses are located throughout New England, Los Angeles, and Seattle. “Pyramid started with nine employ-
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Business Report | December 2014
ees, counting the three original owners, and that first year had $9 million in sales, serving a dozen customers,” said Jimmy Hitchens, one of the original founders and now sole owner. “Now we have 37 full-time employees and more than 1,200 customers. In 2012 we did $38 million in sales.” The company has experienced strong, steady growth and will continue into the future, said Michael Wooleyhand, general and accounting
manager, who has been with the company for 15 years. “We don’t own the trucks; we call upon owner-operators to deliver your products. There are several in the Mid-Atlantic area we use.” Pyramid Transport is your trucking solution for transporting dry, fresh or frozen goods, particularly frozen seafood and temperature-controlled products “We can monitor the location, temperature and security of
your product from being picked up at your door to being handed over to your customers, ensuring the prompt and safe delivery of your product,” Wooleyhand said. Pyramid specializes in LTL (Less Than Full Truckloads) but is also proficient in handling FTL (full truckload) needs. “Our goal is to secure our customer’s satisfaction, and we will do whatever it takes to accomplish that goal,” Wooleyhand continued. “Your satisfaction is our No. 1 priority.” Hitchens operates the company with the same standards and values he uses in his own life. “The employees and I focus on maintaining a reputa-
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tion for honesty, competence, and devotion,” he said. “We have a continued commitment to teamwork, and our customers always benefit from that. You know when you contact Pyramid that you are not connecting with one person, but an entire team of people who are eager to go above and beyond. I respect my employees and appreciate everything they are willing to do for this company.” Pyramid’s dispatch center is the heart of the operation, and efficiency is standard operating procedure. Dispatchers have superior industry knowledge and intuition and can be relied on to keep drivers safe and customers happy. “This is why we have worked
successfully with some of the largest companies in the industry, including Walmart, Sysco, Costco, Target and Safeway,” Wooleyhand said. Pyramid Transport also is working directly with companies that specialize in preventing cargo theft to assure its carriers a sense of security and give its customers peace of mind. Customers are able to log in to Pyramid’s system online and track orders, obtain proof of deliveries, find freight invoices and other reporting features. For general inquiries, send an email to dispatch@pyramidtransport.com or call (800) 754-7775. Company headquarters are located at 18119 Sussex Highway, Unit 2, Bridgeville, Del.
REAL ESTATE • INSURANCE• RENTALS • PROPERTY MANAGEMENT
Merry Christmas! Thanks to Our Customers for a Successful 2014!
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BETHANY BEACH 32904 S. Coastal Hwy. • 302-539-7511 LEWES 1520 Savannah Rd. • 302-645-9215 21
Business Report | December 2014
PERSONNEL FILE Kunde joins SCAOR
The Sussex County Association of Realtors (SCAOR) welcomes Georgetown resident Ben Kunde who will handle the organization’s information technology efforts. A 2000 Sussex Technical High School graduate, Kunde comes to Kunde SCAOR from the Coastal Association of Realtors in Berlin where he worked in a similar capacity. He is also a small business owner specializing in information technology and network administration. Kunde specialized in electronics at Sussex Tech and studied microcomputers and networking at the Jack F. Owens Campus of Delaware Technical & Community College.
Coleman joins Allen Harim
Allen Harim, a leading producer and processor of chicken on Delmarva, has hired poultry industry veteran, Jack Coleman, as senior director of marketing and sales. Coleman joins Allen Harim with an accomplished track record as a sales and marketing leader withColeman in the poultry industry. For the last six months, Coleman worked with Allen Harim as a contracted business coach, working with the executive team to assist in the development of Allen Harim’s short and long term strategic plan. Before becoming a certified business coach, Coleman served in senior management sales and marketing roles in the poultry and food manufacturing industry for 35 years. Coleman holds a bachelor’s degree in animal science from West Virginia University and is a longstanding member of the National Chicken Council. He plans to relocate to the Delmarva area with his wife.
Nicholson joins Allen Harim
Allen Harim, a producer and processor of chicken on Delmarva, has hired human 22
Business Report | December 2014
resources veteran, Sylvia Nicholson, as director of human resources and corporate communications. Nicholson most recently served as senior manager of human resources for Aramark at the Nicholson University of Delaware, and previously led human resources teams at Safran Labinal, Masco Contractor Services, Home Depot and Maximus. At Allen Harim, Nicholson will oversee human resources strategy development, as well as employment services, compensation and benefits, employee relations, and professional training and development. Nicholson is pursuing a master’s degree in business administration from Wilmington University and holds a bachelor’s degree in human resources management. She is certified with Villanova University in professional human resources management and is a member of SHRM. Nicholson resides in Delmar, Md. with her family.
Atkins will work proactively with local farmers to deliver expert advice, customized service and elite seed products to help improve productivity and profitability. A graduate of Delaware Tech, Atkins has six years of experience in the field. One of Atkins’ primary responsibilities will be implementing the Channel Field Check Up Series with local farmers. This series allows Channel Seedsmen to work with farmers throughout the season to observe and monitor crop development.
Lucks appointed to advisory board
JT Takacs and Kate Cleeson have joined eXP of Delaware, an agent-owned cloud based realty. Takacs, a Dover native, is the 2011 Realtor of the Year for the Kent County Association of Realtors. He is highly experiTakacs enced and serves sellers and buyers throughout the state. Gleeson, a native of Bucks County, Pa., graduated from the University of Delaware and was commissioned in the U.S. Army as a communications officer at Ft. Bragg, N.C. She Gleeson later became a medical device sales rep for Johnson & Johnson. She then pursued a career in real estate. She resides in Harrington with her husband Dan.
Bill Lucks, managing broker of the SVNMiller Lewes office, has been invited to serve on the National Association of Realtors (NAR) 2015 commercial legislation and regulatory advisory board. “At this point in the commercial real estate business we must carefully examine the rules and regulations Lucks to ensure we have the tools necessary to move forward,” said Lucks. The board is comprised of members with a certain set of leadership qualities, including dedication to the real estate industry, a forward-looking vision for the NAR association, and a range of professional experiences.
Atkins hired as Channel seedsman
Cory Atkins has been hired as a Channel seedsman for western Sussex and Wicomico counties.
Champney named chief of planning Joanna Champney has been named chief of planning and research for the Delaware Department of Correction. Champney was most recently the executive director at the Delaware Center for Justice, a non-profit organization that engages in advocacy, education, and research, and provides direct services with the goal of building a criminal justice system that achieves a high quality of justice for all who are affected by Delaware’s criminal justice system.
Takacs, Cleeson join eXP
Bridal expo, ‘Special Moment,’ February 22 Kent County Tourism will hold its special event and bridal expo, “The Special Moment,” on Sunday, Feb. 22, 2015, at the Modern Maturity Center in Dover. Lighting, tents, cake designers, bridal shops, formal and casual wear, photographers, videographers, caterers, transportation providers, venues, decorators, wineries and more will be needed to help the planner and/or bride with their needs. Participating bridal, prom and apparel shops will be featured in the event’s fashion show. Delaware State News, the official newspaper sponsor for the event, will be publishing an Expo guide. Sponsorships are available and include an advance honeymoon scavenger hunt where brides will search for clues before attending and receive additional entries into the honeymoon giveaway Tickets can be purchased online now for
$10 per person at www.thespecialmoment. com. Tickets Feb. 15 through the day of the event will be $15 per person. An advance $60 value VIP bridal ticket package will be available for $40. Exhibitors interested in participating in the Expo, including those who want to be a part of
Mon.-Sat. 9 am - 9 pm • Sunday 10 am - 6 pm
Middletown Crossing Rehoboth, DE Milford, DE Smyrna, DE
302-376-1616 302-226-2300 302-424-8373 302-653-1515
Sussex County Federal Credit Union certification Sussex County Federal Credit Union announces its certification by the U.S. Treasury’s Community Development Financial Institutions (CDFI) Fund. To receive this certification, financing organizations must have a primary mission of promoting community development and provide development services in conjunction with its financing activities. CDFI certification allows Sussex County Federal Credit Union to better serve the low and moderate-income consumers and promote financial inclusion in Sussex County; it is the only credit union in Delaware to obtain this distinguished certification. “We’ve always had a commitment to supporting outreach in the communities where we live and work, but CDFI certification allows us to do that on an even deeper level. This certification could allow for the expansion of programs such as credit counseling, financial literacy, and anti-predatory lending programs. It opens up a host of funding initiatives that can help diversify and strengthen our local economy,” Sussex County FCU, CEO, Pamela Fleuette, explained.
the honeymoon hunt, should contact Charles Gray at 302-734-8309 or email cgray@visitdover.com. Prospective attendees are encouraged to join the conversation on Facebook at facebook. com/thespecialmoment; on Twitter @thespecialmoment; or on Pinterest.
Seaford, DE
302-628-1001
Seaford Commons Shopping Center
Or Any of Our 27 Locations! www.concordpetfoods.com
Dec. 3 1st Wednesday Chamber Economic Development Council Meeting 12:00 Noon-1:00 PM Georgetown Wesleyan Church-Georgetown. Special Guest: Scott Kammerer of the Matt Haley Companies. Lunch is served. All are welcome! Call 856-1544 for more information Dec. 3 1st Wednesday Chamber Board of Directors’ Meeting 4:00 PM; NEW CHAMBER OFFICE- 827 East Market St. in Georgetown. Call 856-1544 for more information. Dec. 4 A ‘Simply Christmas’ Christmas “Balloon” Parade7:00 PM The Town of Georgetown Join in the holiday fun at Georgetown’s traditional Christmas Parade! To participate, visit www.georgetowncoc.com and send in your application! Or call 856-1544. Dec. 8 Caroling on The Circle 6:30 PM-8:30PM Georgetown-Warm up your vocals and bring canned goods and “Pack the POD” for the 31st annual Caroling on The Circle. Dec. 10 2nd Wednesday Chamber Breakfast Meeting 7:45 AM-8:45 AM- NOTE NEW TIME & LOCATION: DEL TECH-Student Services Center, $9 per person. RSVP by Tues. Dec. 9th by calling 302-856-1544. Guest Presenter: TBA. Stay afterwards for Del Tech’s 1 Million Cups presentation from 9:00 am-10:00am. Dec. 11 HOLIDAY HOEDOWN PARTY, INSTALLATION OF OFFICERS, & BUSINESS OF THE YEAR AWARDS; 5PM-8PM; New Chamber Office-827 East Market St., Georgetown. Throw on your cowboy boots & hats and mosey on over for a Holiday Hoedown! Member Me & a Guest Invited. RSVP to 856-1544 by Nov. 30th. Dec. 17 & 24 NO CHAMBER MIXER or LUNCHEON- Happy Holidays!
302-856-1544
302-856-1577 Fax
827 East Market St., P.O. Box 1, Georgetown, DE 19947
info@georgetowncoc.com www.georgetowncoc.com
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Business Report | December 2014
The Delaware Clean Cities coalition at KSI’s Skill Development Center: Pictured, from left, standing: Tony DePrima, Delaware Sustainable Energy Utility; Paul Scalice, Sharp Energy; Valerie Gray, DNREC-DAQ; Dave Detrick, Chesapeake Utilities; Beth Neeman, State of Delaware Fleet Services; Eric Mays, Sharp Energy; Richard A. Johnson, AutoPort, Inc.; Shane Breakie, Chesapeake Utilities and Mike Petito, Sharp Energy. Seated: Richard Cordrey, State of Delaware Fleet Services; Rachel Yocum, DNREC-DAQ; Devin Gladden, DNREC-DEC; Morgan Ellis, coordinator of Delaware Clean Cities; Catherine S. Hutchison, Sharp Energy and Chris Cafarella, Sharp Energy.
KSI hosts Delaware Clean Cities coalition Kent-Sussex Industries, Inc. (KSI) hosted a meeting of the Delaware Clean Cities coalition recently to update the group on KSI’s fuel and energy conservation efforts. Held at KSI’s Skill Development Center in Milford, the coalition also gave updates on its efforts statewide to foster greater use of clean fuel and energy alternatives in governmental, educational and corporate sectors. Clean Cities is a program under the U.S. Department of Energy that embodies a national network of 100 coalitions working to reduce petroleum use in communities throughout the country. Coalitions coordinate efforts of more than 18,000 stakeholders like KSI nationwide, utilizing available funding opportunities, resources and information to facilitate adoption of new transportation technologies for cleaner, healthier communities. Delaware’s Clean Cities coalition includes members of Delaware Sustainable Energy Utility (SEC), DNREC, Sharp Energy, Chesapeake Utilities, State of Delaware Fleet Services and AutoPort, Inc. The group is seeking opportunities to help state, school district and corporate fleets make better use of electric, natural gas and propane as alternative fuels. Also targeting poultry industry, public transportation and contractor fleet managers, the coalition seeks to increase 24
Business Report | December 2014
opportunities for these entities to implement cleaner fuel options and save money in the process. KSI is part of a pilot program to explore the benefits of propane use as a fleet vehicle fuel source. With the help of Sharp Energy and Alliance Autogas, KSI converted a series of new vehicles in 2013 to operate on both gasoline and propane to take advantage of favorable market fluctuations of prices for both fuels. “We saw propane as an alternative fuel that was working. We’ve already converted six of our fleet vehicles and have plans to convert five more,” says KSI CEO, B. Craig Crouch. One of the challenges the Clean Cities coalition faces is propagating propane fueling stations in numbers that will make use of the fuel more attainable for large fleets. A concern voiced by coalition members was that employees often will not go out of their way to refuel, and that convenience was extremely important. KSI had a propane fuel station installed directly on its property, making it easier for drivers to refuel and keep the savings at maximum. “With KSI, our objective was getting our drivers to fuel up at KSI,” said Crouch. “If the propane tank isn’t full, the vehicle ends up using gasoline. It was key to us to have that infrastructure.”
With the alternate fuel capability in place, KSI saved approximately $12,000 in fuel costs during the first 14 months operating the initial six converted vehicles. “It’s true that propane is an environmentally kind fuel. But we travel 1.1 million miles annually with KSI fleet vehicles. So every dollar we can save on those costs is money that goes back into our programs,” Crouch explained. Sharp Energy partnered with the national Alliance AutoGas to help fund KSI’s conversion kits, which enabled the Delaware pilot program to succeed. KSI also participated in an energy audit of its 72,000 square-foot Milford center through a partnership program between the University of Delaware’s Industrial Assessment Center and Delaware Sustainable Energy Utility (SEU). The state-run initiative has been offering energy conservation and savings advice to industrial installations since 2007, and expanded the service to help nonprofits gain education on measures to control energy use and costs. During a day-long visit in October of 2013, professional auditors and University of Delaware students identified initiatives that could save the organization up to $15,000 a year in energy costs.
College Funding Project: ‘You can pay for college’ High school seniors are expected to hear the messages repeatedly during the next few months: A college degree is a secure pathway to success, and everyone can find ways to finance a college education. Among the educators and advocates who will relay these points are representatives from $tand By Me, a financial empowerment program that is a joint project of the State of Delaware and United Way of Delaware. $tand By Me has partnered with the Delaware Office of Higher Education to ensure that all high school seniors have a funding strategy to pay for college. Through its new College Funding Project, the organization is working with principals and guidance counselors in Delaware high schools to develop college funding information and resources for students and their families. “We want to remove all obstacles that keep students and families from pursuing a college education. In this day and age, a college education is a game changer for young people, particularly for those from lower-income families,” said Mary Dupont, Director of Financial Empowerment for the state of Delaware. With the aid of trained professionals, the College Funding Project will: • Hold events about the financial aid process, from finding and accessing financial aid to filling out the Free Application for Federal Student Aid – or FAFSA. • Help students apply for scholarships (including how to write winning essays.) • Pair students with mentors who can help them with deadlines and assignments related to college enrollment. • Offer one-on-one financial planning with parents to develop a strategy for financing a college education. “$tand By Me aims to strengthen the ability of Delaware schools to support students and families through the entire college planning process,” said Michele Taylor, president and CEO of United Way of Delaware. A recent study conducted by the Harvard Strategic Data Project found that 18 percent of college-ready students in Delaware did not apply to any college or university. Delaware wants to get that number to zero through its Delaware Goes to College initiative. And $tand by Me provides the guidance to students to show them how they can pay for it. One reason why more students don’t apply for college is because the family income is not sufficient to pay the expenses. $tand By Me knows that money is available
for college – through scholarships, workstudy programs (part-time campus jobs), low-interest student loans, and other sources. The College Funding Project is a free service to help students access these resources. Some students think their grades or SAT scores aren’t good enough to qualify for financial aid. Not true, according to Dupont.
“But students whose scores are lower still qualify for financial aid in some form and amount. Even students coming from families that are not low-income likely qualify for financial aid,” she noted. Schools or families interested in working with $tand by Me may visit collegefundingproject.org.
For someone who has had a stroke, reaching for a glass means more than being able to get a drink of water. That kind of precision hand and arm control means freedom. The Saebo Stroke Program can make a tremendous difference for stroke survivors – and only Peninsula Home Care provides it on the Lower Shore. With this in-home therapy, patients can begin using their hand or arm to perform functional activities, both in therapy and in daily life. If you or someone you know is recovering from a stroke, learn more about incorporating Saebo technology in your recovery with certified Peninsula Home Care therapists. Call today!
LEARN MORE ON
www.peninsulahomecare.com
!
Sussex County 302-629-4914 Worcester County 410-208-4828 Wicomico & Somerset Counties 410-543-7550 25
Business Report | December 2014
EDUCATION DPI offers college scholarships
Beebe Healthcare is the sole winner of the 2014 Excellence in Health Care Facility Management. This national award was presented recently in Arizona by the American Society for Healthcare Engineering. Shown from left: Jerry Owens, CHFM, CHSP, corporate safety officer at Beebe Healthcare; Sandy McCurdy, CHFM, manager of facilities at Beebe Healthcare; and Jim Keyzer, CHFM, CHSP, director of facilities at Beebe Healthcare.
Engineers recognize Beebe The American Society for Healthcare Engineering (ASHE) has recognized Beebe’s facilities department with the ASHE Excellence in Healthcare Facility Management Award because of its team approach to patient care. Over the past year, the environment of care committee at Beebe Healthcare, which includes representatives from the facilities department, patient experience and environmental services, developed a comprehensive spreadsheet tool containing questions to determine needs and
issues to be addressed. The spreadsheet was given to visitors who took tours of the hospital. The spreadsheet was crucial to many improvements including the installation of a new door from the handicapped parking area at the medical center in Lewes and a new calling system where patients or family members can report concerns and then be connected to the appropriate department. The award, sponsored by Trane, is one of ASHE’s highest honors.
Delmarva Poultry Industry, Inc. (DPI) announces the opening of its 2015 Delmarva Poultry Industry, Inc. College Scholarship Program. Applications are being accepted for undergraduate and graduate scholarships that are available to residents of the Delmarva Peninsula in the amount of $1,500 or more. Although an applicant is not required to have a family member or a family business that is a member of DPI, membership in DPI could be a deciding factor when applicants are otherwise evenly matched. Previous recipients, if still eligible, may reapply. Applications must be received by April 1, 2015. Application forms and scholarship information are available from DPI by calling 800-878-2449 (8569037 in Sussex County), or online at www.dpichicken.org.
WU to build new campus
Wilmington University has announced the purchase of 41 acres of land bordered by Concord Pike, Beaver Valley Road and Thompson Bridge Road. With an enrollment approaching 20,000 students, the University purchased the acreage from Woodlawn Trustees, Inc. to meet the needs of its growth by building its fourteenth location in the Brandywine Valley. The new location will include a 50,000 square foot main classroom building. This expansion is expected to set the course for Wilmington University for the next 10 years. RIBBON CUTTING - Baird Mandalas Brockstedt, LLC announces the opening of its new Dover location at Six South State Street, also known as the Ridgely House, which is recognized on the National Register of Historic Places. A ribbon cutting ceremony was held recently with the Central Delaware Chamber of Commerce. Over the past several years, the firm has expanded, becoming the premier law firm for Kent and Sussex counties with offices in Dover, Lewes and Georgetown. For more information, visit the Baird Mandalas Brockstedt, LLC website at www.bmbde.com or find them on Facebook. Pictured from left: Kristen Ridgeway, paralegal; Heidi Gilmore, partner; Arlene Benton, partner; Chase Brockstedt, partner; Kevin Baird, partner; Glen Mandalas, partner; Stephen Smith, attorney and Sean Lynn, attorney.
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Business Report | December 2014
Hartstein ‘Business Person of the Year’ in Laurel By Tony E. Windsor
This year marks 40 years that Jim Hartstein has called Laurel home. In those years he and his family have not only resided in the community, but have maintained a career in the insurance industry. Hartstein is now being honored for his longtime contributions to the Laurel business community as this year’s recipient of the Laurel Chamber of Commerce’s “Businessperson of the Year.” Saying he is “honored and happy” to be this year’s recipient of “Businessperson of the Year,” Hartstein says it is exciting that this is happening during the 40th anniversary of being a part of the Laurel community. “I came to Laurel in 1975; this is home to our family,” he said. “Laurel is a great place to raise children and I am proud to be a part of the growth of the business community.” Hartstein began his career as an insurance agent with The Insurance Market in February, 1975 when he joined the business with his father, James F. Hartstein, at the Laurel location. His father retired in 1986 and Hartstein and his brother, Steven, took over ownership of the business that at the time had one location and seven employees. Today, Jim Hartstein is President of The Insurance Market, which now has five locations (Laurel, Millsboro, Milford, Rehoboth Beach and Salisbury) and approximately 35 employees. During his insurance career Hartstein has been a member of the Independent Insurance Agents of Delaware. He has also served as past officer and board member of that organization. He is also a founding member of the Laurel Redevelopment Corporation (LRC), a grassroots non-profit that started in 1992 with 11 contributors who had a mission to rehabilitate and revitalize the blighted areas of downtown Laurel. The deteriorating buildings in the downtown center were demolished by the LRC and much of the site now stands as home to Market Square Park. Since its inception, the LRC has partnered with private owners and developers to build the six-business Laureltown commercial complex, the restaurant that is now home to Abbott’s Grille, the Pierce Ellis Medical Complex and the Villas on Broad Creek. The LRC has also been extensively involved in efforts
Jim Hartstein
to clean and preserve the Broad Creek and its shoreline. According to the LRC it is estimated that the organization and its associated projects and partnerships have provided more than $12 million in direct economic stimulus and benefits to the local economy since 1992. Hartstein has served on various boards at Nanticoke Memorial Hospital over the past 17 years beginning with the Community Board in 1990, and ending with the Board of Directors in 2007. He has also served on the LaRed Community Health Center board from 2004 until April 2014 and the Our Lady of Lourdes Church Council. Active in the Laurel Little League,
Hartstein is a former baseball coach and also served on the board of the Laurel Little League. In addition, he is a former Laurel Middle School baseball coach. Hartstein is a member and past President of the Laurel Chamber of Commerce. He and wife of 32 years, the former Lois Webster, are parents of three children and have four grandchildren. Daughter Ashlee Parker is married to Matt Parker; they have two children, Brett and Will. Son James W. is married and he and wife Brandy have a son, James. Son Andrew (Andy) and wife Kati also have a son, Hudson. Sons James and Andrew work with their father at the Insurance Market as does son-in-law Matt Parker.
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Business Report | December 2014
CANCER CENTER RECEIVES DONATION - The 15th Annual Jean and Joan Tournament, which was held at Kings Creek Country Club on Sept. 29, set a record by raising $35,000 this year. At the awards banquet, Nurse Navigator, Kathy Cook from Beebe Healthcare’s Tunnell Cancer Center received the Service Award. Since its founding in 1999, the tournament has enabled the Jean & Joan Cancer Fund to donate $380,000 to the Tunnell Cancer Center. Shown, from left are Tom Protack, director of development, Beebe Medical Foundation; Vicki Tull, co-chair of the Jean and Joan Golf Outing; Kathy Cook, nurse navigator; Jeffery M. Fried, president and CEO, Beebe Healthcare; Judy Aliquo, president and CEO, Beebe Medical Foundation; and James Martin, founder and co-chair of the Jean and Joan Cancer Fund.
GRAND REOPENING - The Greater Millsboro Chamber of Commerce celebrated with County Bank of Long Neck on their grand reopening after a major remodeling project.
FEED THE CHILDREN - On Wednesday, Oct. 29, First State Community Action Agency partnered with Feed The Children and Playtex Energizer to provide 800 boxes of food, Avon products, toiletries and other necessities to families in need. This is the second year First State has partnered with Feed the Children and Energizer to bring relief and support to Delaware families. The distribution event took place at Playtex in Dover. More than 50 volunteers from partnering organizations, including officers from the Delaware State Police and Dover Mayor Robin Christiansen, helped load boxes. For more about Feed the Children, visit www.feedthechildren.org. Pictured, from left: Marti Wilson, Suncare Planner Playtex; Robin Christiansen, mayor, City of Dover; Wendy Henderson, account executive, Feed the Children; Bernice Edwards, executive director, First State; Bill Bunn, Playtex plant manager and Arlen Lewis, senior training manager, Playtex.
RIBBON CUTTING - A joint ribbon cutting was held by the Greater Millsboro and Greater Georgetown Chambers of Commerce for Southern Delaware Foot and Ankle. Dr. Bradley T. Lemon and Dr. Lisa R. Hobbs practice in Seaford and recently opened an office at 28253 DuPont Blvd., Millsboro.
Auto Exchange to give car to family in need
RIBBON CUTTING - The Greater Millsboro Chamber of Commerce along with Josh and Jessica Wiggins and staff of Blue Water Grill celebrated a grand reopening with a ribbon cutting recently. Blue Water Grill is located at 226 Main St., Millsboro. 28
Business Report | December 2014
Do you know a deserving family or individual in need of a vehicle? Since 1995, the Delaware Auto Exchange has been giving back to the community, from monthly customer appreciation nights featuring the owner cooking his famous BBQ to “Small Business Nights.” This Christmas, the Delaware Auto Exchange will give away a vehicle for a family or individual in need on Jan. 3, 2015. This vehicle will fit the specific needs of the family or individual. In addition to the vehicle, the giveaway includes up to a year’s worth of insurance, gas and warranty. To make nominations, visit www.dechristmascar.com. All nominations must be made by noon (EST) on Dec. 19.
142 East Market Street, PO Box 751 Georgetown, DE 19947-0751
Attorneys at Law John A. Sergovic, Jr. Shannon Carmean Burton David J. Weidman
Leslie Case DiPietro Seth L. Thompson Elizabeth L. Souceck
Real Estate / Civil Litagation / Family Law / Wills & Estates / Probate / Guardianships Construction Litigation / Land Use Regulation / Zoning / Business Law & Formation Commercial & Residential / Landlord/Tenant
Vol. 18 no. 3
P 302-855-1260 | F 302-855-1270 | www.scdelaw.com
President
Bryant L. Richardson treasurer
Carol Wright Richardson Publisher
Mike McClure
Mon.-Sat. 9 am - 9 pm • Sunday 10 am - 6 pm
COMPOsitiOn
Middletown Crossing Rehoboth, DE Milford, DE Smyrna, DE
302-376-1616 302-226-2300 302-424-8373 302-653-1515
Seaford, DE
Elaine Schneider Tina Reaser Karen Cherrix
302-628-1001
Seaford Commons Shopping Center
Or Any of Our 27 Locations! www.concordpetfoods.com
VP OF MarKetinG
Chris Redman sales
Rick Cullen Greg English C O n ta C t
Morning Star Publications 302-629-9788 951 Norman Eskridge Hwy. Seaford, DE 19973
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Focusing on the ambition and innovation that make Delaware businesses unique
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Business Report | December 2014
BUSINESS DIRECTORY ACCOUNTING Horty & Horty, P.A. Doug Phillips, CPA, Cr.FA 302-730-4560 cpainfo@horty.com 3702 N. DuPont Hwy. Dover, DE 19901 ADVERTISING Morning Star Business Report Bryant Richardson 302-629-9788 302-629-9243 fax www.msbusinessreport.com sales@mspublications.com 951 Norman Eskridge Hwy. P.O. Box 1000 Seaford, DE 19973 BUSINESS ORGANIZATION Better Business Bureau of Delaware Christine Sauers 302-221-5255 302-221-5265 fax www.delaware.bbb.org info@delaware.bbb.org 60 Reads Way New Castle, DE 19720 CHAMBER OF COMMERCE Bethany-Fenwick Area Chamber of Commerce Kristie Maravalli 302-539-2100 302-539-9434 fax www.bethany-fenwick.org info@bethany-fenwick.org 36913 Coastal Highway Fenwick Island, DE 19944 Central Delaware Chamber of Commerce Judy Diogo 302-734-7513 302-678-0189 fax www.cdcc.net jdiogo@cdcc.net 435 N. DuPont Hwy. Dover, DE 19901 30
Georgetown Chamber of Commerce Karen Duffield 302-856-1544 302-856-1577 fax www.georgetowncoc.com info@georgetowncoc.com 827 E. Market St., PO Box 1 Georgetown, DE 19947 Lewes Chamber of Commerce Betsy Reamer 302-645-8073 Toll Free 877-465-3937 302-645-8412 fax www.leweschamber.com inquiry@leweschamber.com 120 Kings Hwy., P.O. Box 1 Lewes, DE 19958 Greater Millsboro Chamber of Commerce Amy Simmons 302-934-6777 302-934-6065 fax www.millsborochamber.com info@millsborochamber.com P.O. Box 187 Millsboro, DE 19966 Milton Chamber of Commerce Lisa Sumstine 302-684-1101 www.historicmilton.com chamber@historicmilton.com 707 Chestnut St., P.O. Box 61 Milton, DE 19968 Rehoboth Beach - Dewey Beach Chamber of Commerce & Visitor Center Carol Everhart 302-227-6446 302-227-2233 ext. 13 302-227-8351 fax www.beach-fun.com carol@beach-fun.com 501 Rehoboth Ave. Rehoboth Beach, DE 19971
Business Report | December 2014
Greater Seaford Chamber of Commerce Lynn Brocato 302-629-9690 302-629-0281 fax www.seafordchamber.com admin@seafordchamber.com 304 A High St. Seaford, DE 19973 CREDIT CARD PROCESSING First Merchant Services Ronald W. Burke 302-875-5645 302-875-0935 fax www.firstmerchantservices.biz rburke@firstmerchant.us 14034 Johnson Road Laurel, DE 19956 EDUCATION Delaware Technical Community College Corporate and Community Programs Christopher M. Moody, Director (302) 259-6330 302-259-6759 fax www.dtcc.edu/owens/ccp cmoody@dtcc.edu Jason Technology Center 21179 College Drive Georgetown, DE 19947 University of Delaware Professional & Continuing Studies Tara Kee 866-820-0238 302-831-3292 fax www.pcs.udel.edu continuing-ed@udel.edu ENVIRONMENTAL CONSULTING Envirotech Environmental Consulting, Inc. Todd Fritchman 302-684-5201 302-684-5204 fax www.envirotechecinc.com info@envirotechecinc.com
26412 Broadkill Road Milton, DE 19968 FINANCIAL Bank of Delmarva Scott Rukowicz 302-875-5901 302-875-1766 fax www.bankofdelmarva.com srukowicz@bankofdelmarva.com 200 East Market St. Laurel, DE 19956 County Bank 7 Sussex County Locations 302-226-9800 302-226-3182 fax www.CountyBankDel.com 19927 Shuttle Rd. (Main Office) Rehoboth Beach, DE 19971 Del One Federal Credit Union 9 Statewide Locations Amy Resh 302-672-1492 302-739-1790 fax www.Del-One.org amy.resh@del-one.org 270 Beiser Blvd. Dover, DE 19904 Delaware State Police Federal Credit Union Stephen Cimo 302-856-3501 ext. 120 302-856-2539 fax www.dspfcu.com scimo@dspfcu.com P.O. Box 800 Georgetown, DE 19947 Sussex County Federal Credit Union Debbie Jewell 302-629-0100 302-629-0966 fax www.sussexcfcu.com djewell@sussexcfcu.com 1941 Bridgeville Hwy. Seaford, DE 19973
FUNERAL SERVICES Watson Yates Funeral Home Gary Yates 302-629-8561 302-629-7961 fax Front & King St. Seaford, DE 19973 GRAPHIC/WEBSITE DESIGN Dean Design Marketing Group Stephanie Whitcomb 302-542-9550 Stephanie@deandesign.com www.deandesign.com thestudio@deandesign.com
INSURANCE Farnell & Gast Insurance Joe Gast, CPCU 302-629-4514 302-536-6257 fax www.averyhall.com jgast@averyhall.com cwilliamswroten@averyhall. com mwilliams@averyhall.com 500 W. Stein Highway Seaford, DE 19973 IFS Benefits
Patrick Fitzgerald Ryan Dunn
Bob Sonchen
Health Bayhealth Kent General Milford Memorial Pam Marecki 302-744-7013 302-735-3227 fax www.bayhealth.org pam_marecki@bayhealth.org 640 S. State St. Dover, DE 19901
302-645-2356
Beebe Healthcare Kelly Griffin 302-645-3220 302-644-9032 fax www.beebehealthcare.org kgriffin@beebehealthcare.org 424 Savannah Rd. Lewes, DE 19958
www.lyonsinsurance.com
Health Nanticoke Health Services Sharon Harrington 302-629-6611 302-629-3211 fax www.nanticoke.org harringtons@nanticoke.org 801 Middleford Rd. Seaford, DE 19973
INVESTIGATIVE & COLLECTION SERVICES Mohr Investigative Services, Inc. James W. Mohrmann 866-370-1004 www.mohrinvestigations.com jmohrmann@mohrinvestigations.com 9 East Loockerman Street, Suite 201 Dover, DE 19901
302-645-5723 fax
www.ifs-benefits.com
17527 Nassau Commons Blvd Suite 208
Lewes DE 19958
INVESTMENTS Edward Jones John Rittenhouse, AAMS 302-629-6094 877-613-3009 fax www.edwardjones.com 559 North Hall Street Seaford, DE 19973
Lyons Companies David F. Lyons, Sr. David F. Lyons, Jr. Lew Harrington 302-227-7100
info@lyonsinsurance.com
19643 Blue Bird Lane, Unit 8 Rehoboth Beach, DE 19971
INTERNET SERVICE & WEB PAGE DESIGN Delmarva Digital Tim Smith 302-875-7700 302-875-8288 fax www.ddmg.net ddmg.netsales@ddmg.net 220 Laureltowne Laurel, DE 19956
JEWELERS Holland Jewelers 302-947-1200 20750 John J. Williams Hwy. Peddlers Village Lewes, DE 19958 www.hollandjewelersinc@ yahoo.com LEGAL Sergovic, Carmean & Weidman, P.A Attorneys At Law John A. Sergovic, Jr. Shannon D. Carmean Leslie Case DiPietro 302-855-1260 302-855-1270 fax www.scdelaw.com 142 E. Market St. PO Box 751 Georgetown, DE 19947
Law Offices of Karen Y. Vicks, LLC 302-674-1100 888-598-8890 kvicks@vickslaw.com 500 W. Loockerman St. Suite 102 Dover, DE 19904 PORTRAITS Portraits In The Sand Dave Koster 302-226-9226 302-226-8424 fax www.portraitsinthesand.com businessreport@portraitsinthesand.com 110 White Oak Rd. Rehoboth Beach, DE 19971 REAL ESTATE Callaway, Farnell and Moore, Inc. 302-629-4514 800-966-4514 www.cfmnet.com admin@cfmnet.com 500 W. Stein Hwy. Seaford, DE 19973 Coldwell Banker Resort Realty Skip Faust 302-227-5000 office 302-745-8764 cell 302-227-3804 fax www.skipfaust.com skipfaust@hotmail.com 20184 Coastal Hwy. Rehoboth Beach, DE 19971 Long & Foster Resort Rentals 302-227-3821 800-272-2828 302-227-4880 fax www.lfvacations.com 37156 Rehoboth Ave. Rehoboth Beach, DE 19971
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Business Report | December 2014