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Business Journal PO Box 510 Salisbury, MD 21803-0510
The Regional Chamber Newsletter
Vol. 14 No.9
Dedicated to the Principles of Free Enterprise
April 2011
29th Annual Salisbury Festival
Salisbury Treasures Profiles of some of Salisbury’s longest standing enterprises and a few newer businesses are profiled on pages 12 - 15
INSIDE Ad Directory................................. 30 Barometer...................................... 7 Business After Hours......18, 24, 30 Business Directory.................28-29 Business Mix............................... 25 Calendar........................................ 6 Commercial Property................... 23 County Executive........................ 21 Education.................................... 27 Health.......................................... 16 Human Resources....................... 28 Investing...................................... 17 Insights........................................ 11 Member Renewals...................... 17 New Members............................... 4 Personnel File............................. 22 Recycling Tip................................. 5 Salisbury University..................... 27 Technology . ................................ 8
The Salisbury Area Chamber of Commerce, in partnership with Comcast, Toyota, and the City of Salisbury, are proud to present the 29th Annual Salisbury Festival on April 29 through May 1. Held in Downtown Salisbury and Riverwalk Park, the Salisbury Festival is anticipated to draw over 25,000 people. Enjoy the warm weather of spring by taking part in a three-day festival filled with live entertainment, great food, shopping, games and activities for children of all ages, carnival rides and so much more. The primary goal of this familyoriented event is to support local nonprofit organizations by helping them raise money, promote their cause, and to highlight the Salisbury community. The festival has many new additions this year including extended hours, new attractions and a brand new website (www.salisburyfestival.com). Comcast has again partnered with the Chamber to celebrate the community and the local traditions of Salisbury through the Festival, and as one of the 2011 corporate sponsors, they will help deliver another exciting weekend of family fun and entertainment. For years, Comcast has provided Salisbury residents and businesses with the communications, entertainment and information products and services they rely on every day. They also strongly believe in giving back to the communities that they serve. Toyota and Pohanka of Salisbury have also signed on as major festival contributors again this year, allowing us to expand events and activities. The support that these companies provide make the Salisbury Festival possible each year. Friday’s festivities will start earlier this year at noon in Riverwalk Park with an opportunity to enjoy a locally crafted beer on the river and purchase
FESTIVAL SPONSORSHIP - Ernie Colburn, general manager of Comcast Spotlight and incoming Chamber president, presented Dawn Tilghman, owner of Burnett-White Tire & Auto and outgoing Chamber president, with a check for sponsorship of the 2011 Salisbury Festival. The success of the Salisbury Festival each year is due in part by the continued support of our corporate sponsors.
discounted tickets for the Saturday Craft Beer Tasting. Stop by for lunch and a cold beverage and enjoy the live music. The Riverwalk Friday Night Block Party takes place from 4 to 11 p.m. on Friday, April 29, with food, drinks, carnival rides, games and lots of fun for the entire family. The opening ceremony will start at 6 p.m. and includes a ribbon cutting with local dignitaries to kick off the weekend’s festivities. Bands include Picnic as well as an ensemble of local Salisbury musicians called The Wigglers. Picnic is known for their eclectic mix of songs ranging from classic rock
Salisbury Area Chamber of Commerce Patrons
www.salisburyarea.com
to bluegrass to modern rock, and everything in between. The Wigglers’ goal is to provide a fun, party-like experience for their audience, playing a variety of R&B, soul, blues and oldies music, with an emphasis on great musicianship and vocals. You don’t want to miss this block party! Saturday morning the 6th Annual Ben Layton 5K Run/Walk to benefit The Leukemia & Lymphoma Society will be held at the Salisbury Zoo. Registration will begin at the east entrance of the zoo at 8 a.m. with the race starting at 9. The always popular Park & Flea Continued on page nine
Advisor Focus SALISBURY, MD│FOR LEASE
SALISBURY, MD│FOR LEASE
1415 WESLEY DR.
2120 WINDSOR DR.
saLIsBUrY, Md | For saLE
WESTOVER, MD│FOR SALE
WoodBrooKE drIVE
OLSEN’S ANTIQUES BLDG.
saLIsBUrY, Md | For saLE/LEasE
SALISBURY, MD│FOR SALE
104 WILLIaMsPort CIrCLE
BENNETT AIRPORT
• Completed over $50 Million in Transactions
• Specializing in office properties
• Certified Commercial Investment Member (CCIM)
$12.00/Sq. Ft.
$930/Mo. NNN
$3.50 psf • Creative Real Estate Solutions • 4,807 Sq. Ft. of Medical/Office Space • 1,250 Sq. Ft. Office Space • 3 Offices with Windows • 7 Exam Rooms w/Sink & Cabinets • 3 Nurses Stations & 4 Restrooms Contact: Brent Miller, CCIM or Rick Tilghman, CCIM Bradley Gillis, CCIM http://Lease.SVN.com/WesleyDrive MLS # 427617
410-543-2491 Bradley.Gillis@svn.com
CaMBrIdGE, Md | For saLE/LEasE SEAFORD, DE│FOR SALE
828 FIELdCrEst drIVE 102 PARK AVE.
Sale $1,500,000 $1,275,000 Lease $4.50 psf • Chesapeake Industrial Park • Manufacturing/Warehouse • Flex IndustrialSteel Building • Pre-Engineered with Split Face Zone, Priorityw/20’ Funding & HUB Block• Enterprise Office; Clearspan Ceilings • 24’ ceiling, clear span, 2 drive-in • Paved Parking and Truck Areadoors & dock door • Multiple Drive-Thru Doors Contact Henry Hanna, CCIM, Contact: John McClellan, CCIMSIOR or Wesley Cox, CCIM http://sale.svn.com/102Park http://Sale.SVN.com/CambridgeIndustrialFieldcrest MLS #551363
saLIsBUrY,MD│FOR Md | For LEasE SALISBURY, LEASE 2020-2040 sHIPLEY drIVE 31400 WINTERPLACE PKWY.
$12.00/Sq. Ft.
• 2 Offices • Open Work Area & Kitchenette • Private Bath with Shower
$7.95 NNN - Lease • 1,283 Sq. Ft. Professional Office Space • 3 Offices, Area, Largesq. Open • SuitesReception available from 2000-7500 ft. Area• & File Room Mixture of office, warehouse, showroom space • Drive in or dock loading • Kitchenette, Restroom and Lots of Storage Located in Northwood Industrial • End •Unit Located in Winter PlacePark Bus. Park • Enterprise Zone Contact: Brent Miller, CCIM or Rick Tilghman, CCIM http://Lease.SVN.com/WinterPlacePark Contact Karen Cherry and John McClellan, CCIM MLS #439632 http://Lease.SVN.com/2020Shipley
Contact: Brent Miller, CCIM or Rick Tilghman, CCIM http://Lease.SVN.com/2120WindsorDrive MLS # 438162
$340,000
$699,000
+ $225,000/Acre • 8,000 Sq. Ft. Retail Building on 2.73 Acres
• Room to Expand Existing Building Size • Join PRMC • Utilities tofloorplan the site • Flexible • Great access • Highly Visible on US Route 13 Northbound • Build to suit available Henry Hanna, CCIM, SIOR Bradley.Gillis@svn.com 410-543-2491 http://Sale.svn.com/OlsensWestover BradleyGillis.com MLS #427361
saLIsBUrY, Md | For saLE
saLIsBUrY, Md | For LEasE
SALISBURY, MD│FOR LEASE
SALISBURY, MD│FOR LEASE
829 E. WILLIaM strEEt
100 E. MaIn strEEt
2020 SHIPLEY DR.
8999 OCEAN HWY.
$210,000
• 2,000 sq. ft.
$5.50/Sq. Ft.
$3.50 psf • FreestandingUnits office/retail building • 2 Warehouse Available • Great condition - newly renovated • Drive-In Doors and Truck Dock • Plenty of parking • Zoned Town of Delmar Light Industrial • Central location • Ownerinfinancing possible • Located the G&M Sales Complex Contact Henry Hanna, CCIM, SIOR Contact: John McClellan, CCIM or Wesley Cox, CCIM http://lease.svn.com/8999OceanHighway Wesley.cox@svn.com MLS #437628, 438370
$7.50/Sq. Ft.
$3.50 psf • 250-2500 sq. Office/Warehouse ft. • 5,000 Sq. Ft. • Starting at $215/month • Warehouse Features 2 Roll-Up Doors & • Executive office space Parts Room • Gross lease includes utilities • 2• 5th Private Offices and Conference Room floor office space • Last Complexlandmarks! • JoinUnit one ofinSalisbury’s Contact: John McClellan, CCIM Contact Joey Gilkerson http://lease.svn.com/2040Shipley Joey.Gilkerson@svn.com MLS #437339
• 5,150 +/- sq. ft. office facility • 4 separate offices, 3 of which are $2,800,000 leased Hanger Bldg. w/6T Hangers •currently FAA Approval, • •Paved parking area with3150' approximately 2 Grass Runways and 2300' 15 parking spaces • Includes all Shop Equipment & Mowers • 1,024 +/- sq. ft. office available for LEASE at $650/month Contact Brent C. Miller, CCIM, CPM Henry Hanna, CCIM, SIOR http://Sale.SVN.com/104Williamsport http://Sale.svn.com/BennettAirport http://Lease.SVN.com/104Williamsport
MLS #427047
BErLIn, Md | For saLE/LEasE
SALISBURY, MD│FOR SALE
10044 oLd oCEan CItY BLVd.
635 HOMER ST.
Sale from $175 psf Lease from $13 psf NNN $475,000 ••Brand newOffice/Warehouse professional & medical$3.50 office Building space psf 10,000 Flex ••2,000 to 9,000 sq.Commercial ft. suites available Full General Zoning • 20% pre-leased, 7 miles west of Ocean City •• Located Fencedclose Yard Area to Rt.50 & Rt.113, Atlantic •General For Lease @ $downtown 5.50/Sq.Berlin Ft. and other Hospital, •professional Convenient Location Just Off RT 13 services
Contact: Chris Peek, CCIM
Contact Bill Moore 410-543-2483 or bill.moore@svn.com http://Sale.svn.com/635_Homer http://Sale.SVN.com/AtlanticCorporateCenter
MLS # 427375
BErLIn, | For saLE BERLIN,Md MD│FOR LEASE
saLIsBUrY, MdMD│FOR | For LEasE FRUITLAND, LEASE
CaMBrIdGE, Md |MD│FOR For saLESALE HURLOCK,
oLd OCEAN oCEan CItY 10231 OLD CITYroad RD.
1957SPORTS nortHWood drIVE IN CROWN CTR. FACILITY
CLEarVIEW100 at ENTERPRISE Horns PoIntDR.
$7.50/Sq. Ft.
$995,000
$18.50/Sq. Ft.
$195,000 • 1,600 Sq. Ft. Medical Office Space in Class A Medical Facility • Commercial Land for Sale acresGeneral of land on Hospital’s Route 346 Campus • On• 2.49 Atlantic • Approved building site plans on 2 fileNurse • 3 Exam Rms., Breakand & Chart Rm., through 11/30/11 Stations, Office, Reception & Waiting Areas • Great location service Salisbury and OC Contact: Brent Miller,toCCIM or Rick Tilghman, CCIM http://Lease.SVN.com/JamesBarrettMedical Contact Karen Cherry and John McClellan, CCIM http://Sale.SVN.com/Rt346Land MLS#441004
$2,400/month $3.50 psf
• 13,000 Sq. Ft. • 4,800 sq. ft. Warehouse • 24 Ft. High Ceilings; 14x10 Ft. Door • Brick & glass front • Sprinklered • Fronts Northwood Drive • Separate ADA bathrooms • LargeFlex parking area • Great Space! • Entire space floored w/drop ceilings Contact: Chris Peek, CCIM http://Sale.SVN.com/CrownSportscCenter13000 Contact Rick Tilghman, CCIM MLS #436513
• 22,500 Sq. Ft. on 5 Acres $3,500,000 • Truck Dock & Drive in Access •• Gorgeous 134 acre waterfront golf clubBooths Sprinklered; Paint & Sanding with beautiful clubhouse and restaurant
Contact: Chris Peek, CCIM
http://Sale.SVN.com/100Enterprise Contact Chris Peek, CCIM at 410-603-9112 MLS#429528 http://Sale.SVN.com/Clearview
Sperry Van Ness–Miller Commercial Real Estate View all of our listings at www.SVNmiller.com (410) 543-2440 206 East Main Street • Salisbury, MD 21801 410.543.2440 206 East Main Street • Salisbury, MD 21801 www.SVNmiller.com
302.846.9908 30613 Sussex Highway • Laurel, DE 19956 302.227.0768 34634 Bay Crossing Blvd. • Lewes, DE 19958
Built for Better Results.
Sperry Van Ness is a registered trademark of Sperry Van Ness International Corporation. All Sperry Van Ness® Offices Independently Owned and Operated.
Business Journal • April 2011
PAGE 3
Thank you everyone for the memories...
By Dawn Tilghman 2010-2011 President
It has been a very quick year. As I end my term as president of the Salisbury Area Chamber of Commerce, I appreciate the spirit and enthusiasm of the members who gave me the honor of being their leader this year. The strength of our Chamber is its supportive and involved members. We are able to accomplish so much because we have such great members. With the cream of the Lower Shore business community behind us, we are as strong as 91 years ago when the Chamber was founded on March 4, 1920. During my term we celebrated the Chamber’s 90th Anniversary and conducted the Paving the Way fundraising campaign. The 90th party was great
fun and helped us raise the funds to remove the tree-damaged sidewalk and add a real landmark to Salisbury. The paver plaza adds to the appearance of the whole downtown. This paver plaza, painting of the railroad trestle and other projects by Loudell Insley’s Beautification Committee should make everyone proud of our city. The Young Professionals group has been another committee I am very proud of. The committee members have set their own course and taken on some major projects. Their assistance with the 90th Anniversary Party resulted in its success. Their Career Day program for the ninth graders of Wicomico County is being copied in other areas. The YP members are developing the business skills and “Can Do Spirit” needed in today’s tough business world.
Dawn Tilghman
I was honored to accept the Business Leadership Award from Salisbury University President Janet Dudley-Eshbach in October. We appreciate the Franklin
P. Perdue School of Business selecting the Chamber for this recognition of our high level of community involvement. Our Chamber is a quality organization as shown by the honors we have earned over almost a century of using our business dollars and talents for the improvement of the region. I was born in Salisbury and love it here because of the willingness of people to get involved and help with a good cause. The willingness to support your friends when they need it makes our area a great place. We are truly blessed with great people. I would like to thank Sandy Fitzgerald-Angello of Pohanka. Whenever I faced a challenge - and I had several this year - she inspired me with her friendship and positive attitude. As I move to past president, I leave you with the words from the old Bob Hope song, “Thanks for the memories,” and a quote my father gave me, “In life, don’t learn how to survive the storm, learn how to dance in the rain.”
Hard times back with high gas prices & unemployment By Brad Bellacicco
SACC Executive Director
The 2010-2011 Chamber officers are in the front row, from left, Victor G. Lowe, Dawn Tilghman, Ernie Colburn, Sandy Fitzgerald-Angello. Back row, from left, are Bradley Gillis, Matthew Maciarello, and J. Scott Robertson. Not pictured is Henry L. Vinyard.
2010-2011 Salisbury Area Chamber of Commerce Officers President
Dawn Tilghman
Burnett White Tire and Auto
President Elect
Ernie Colburn
Comcast Spotlight
Vice President
Sandy Fitzgerald-Angello
Pohanka Automotive Group
Vice President
Victor G. Lowe
Peninsula Neurosurgical Associates
Vice President
Bradley Gilllis
Sperry Van Ness - Miller Commercial
Secretary/Treasurer
Dr. Memo Diriker
Salisbury University
Legal Counsel
Henry L. Vinyard
Henry L. Vinyard, Attorney at Law
Asst. Legal Counsel
D. Nicole Green
D. Nicole Green, P.A.
Past President
J. Scott Robertson
Robertson & Robertson, P.A.
Salisbury Area Chamber of Commerce 144 East Main Street, Salisbury, MD • Phone: 410-749-0144 • Fax: 410-860-9925 email: chamber@Salisburyarea.com • Website: www.Salisburyarea.com
Director’s Journal
The hard times are back. I have often said we are seeing an economic recovery, Will the Middle East oil but any of countless factors, some we can control and oth- region become stable ers we cannot, could derail again and get oil to the this recovery. We are seeing disruptions market at less than of a global nature that are $100 a barrel? putting great strain on our economy again. We have deand be stronger for the effort. Often the mocracy sweeping the Midclean-up and rebuilding from a major dle East. A good thing in many ways, disaster like this will spark an econombut the cost in dollars will be real and ic upturn with the jobs created and the have just started to show. money invested in repairs. The civil war in Libya has cut the Here in America, the cost of ecoflow of oil out of that nation and civil nomic recovery is taking its toll. We unrest has slowed petroleum produccontinue to see businesses fail, but the tion in several other nations. This, pace has definitely slowed. Cost cutcombined with the slowdown of oil ting measures and other changes made exploration and drilling in our nation, by smart business leaders have resulted is creating a shortage. The result is the in many firms surviving and some are easily predictable “supply and demand” even prospering. New companies are response of a quick increase in gasoline springing up as entrepreneurs see opprices. portunity. Now, we are witnessing one of the Existing firms who are feeling conworld’s largest economies come to fident due to recent strong performance a standstill due to a 8.9 earthquake, are expanding. But, the unemployment Tsunami, and nuclear power plant rate among the unskilled or those with meltdowns. Japan is a major economic specialized training remains high. State force, but has been struggling with and local governments are especially slow growth and other economic chalfeeling the fiscal pressure of reduced lenges longer than we have. Having income and increased demand for serlived in Japan for three years, I have no doubt they will pull together as a nation vices. The answer to their problems is Continued on page 26 and recover from this disaster quickly
Business Journal • April 2011
PAGE 4
Networking
Lower Shore Chambers of Commerce
tip
Always follow through
Networking doesn’t finish when the meeting does. In fact, it’s only just the start. Make sure you follow-up on your new contacts as soon as possible with a short email or a quick phone call. Plus, if you’ve promised to send someone more information or a contact, ensure that you do. Failing to follow through on promises can not only damage your reputation but that of your business.
Chamber Berlin Crisfield Delmar Fruitland Ocean City Ocean Pines Pocomoke City Princess Anne Salisbury Snow Hill
Contact info 410-641-4775 410-968-2500 302-846-3336 tina028@comcast.net 410-213-0144 410-641-5306 410-957-1919 410-651-2961 410-749-0144 410-632-0809
Key contact Olive Mawyer Valerie Howard Diane Johnson Tina Banks Melanie Pursel Elizabeth Kain-Bolen Denis Wagner Dennis Williams Brad Bellacicco Lee Chisholm
Dues* $125 $100 $60 $75 $175 $145 $150 $50 $210 $75
Members 200 120 56 65 850 300 150 105 800 70
Fax 410-641-3118 410-968-0524
410-213-7521 410-641-6176 410-957-4784 410-651-5881 410-860-9925 410-632-3158
* Basic annual membership cost.
SALISBURY AREA
CHAMBER OF COMMERCE DK’s Upscale Resale
Rep: Donna Katz 307 Kay Ave. Salisbury, MD 21801 410-430-2007 dkatzdesigns@aol.com www.dksupscaleresale.com Donna Katz, Salisbury’s awardwinning interior decorator, has teamed up with the owners of The Monkey’s Trunk to open Salisbury’s first truly upscale home furnishings consignment boutique. Finally, a place to buy fabulous items and not pay full retail price.
First Home Mortgage Corp.
Rep: Eric R. Short 800 E. Main St. Salisbury, MD 21804 410-543-9185 410-543-9186 (fax) eshort@gofirsthome.com www.gofirsthome.com From application to closing, First Home Mortgage is committed to delivering the very best loan for you.
Hilyard’s Business Solutions
Rep: Andrew Quillen 1616 Newport Gap Pike Wilmington, DE 19808 800-247-2201 302-995-2277 (fax) jmcintyre@hilyards.com www.hilyards.com With over 50 years of experience and now serving the Eastern Shore selling copiers and document management software. Also offering service on all computer related products.
Labor Ready
Rep: Cookie Shockley 340 Cypress St., #12 Salisbury, MD 21805 410-341-0955 410-341-0487 (fax) kshockley@laborready.com www.laborready.com
Providing temporary employees, when needed, at any time. Having been in operation since 1989, with over 682 offices nationally and having been in operation locally since 1999, they service every industry that may need temporary help.
Eastern Shore March of Dimes
Rep: Nicole Scharf 210 Kiley Dr., Ste. 2 Salisbury, MD 21801 410-546-2241 410-546-4169 (fax) nscharf@marchofdimes.com www.marchofdimes.com\maryland Non-profit organization focused on improving the health of infants and preventing infant mortality due to prematurity.
National Bank of Cambridge
Rep: Jean Sewell P.O. Box 550 304 High St. Cambridge, MD 21613 410-228-5600, ext. 130 410-228-7942 (fax) jean.sewell@nbcambridgemd.com www.nbcambridgemd.com The National Bank of Cambridge is the oldest chartered bank in Dorchester County. They are a locally owned and operated independent community bank with three branch locations in Dorchester County - two in Cambridge and one in Hurlock.
Lombard Securities, Inc
Rep: Ruth Jones 124 E. Market St. Salisbury, MD 21801 410-860-1494 410-543-8956 (fax) rpjones54@verizon.net Investment strategies personalized to fit individual needs in areas of portfolio management, taxable, tax-fee, and taxdeferred income, retirement planning and risk management.
Delmarva Daylighting, LLC
Rep: Stacey Stargel 32442 Royal Blvd. Dagsboro, DE 19939 302-541-0700 302-732-9863 (fax) staceystargel@delmarvadaylighting.com www.delmarvadaylighting.com Company introducing the Solotube Daylighting Sytem to our areas. This system - using breakthrough technology, design, and materials - produces an abundance of pure, clear, natural light for any interior space.
The Whayland Company, Inc.
Rep: Don Dykes 30613 Sussex Hwy. Laurel, DE 19956 302-875-5445 302-875-5581 (fax) Bob@whayland.com www.whayland.com Commercial builders and construction managers. To inquire about SACC membership contact Clay Tarpley at 410-749-0144 or membership@salisburyarea.com.
Business Journal • April 2011
PAGE 5
Milford Central Academy in Milford, Delaware
Becker Morgan Group receives Excellence Conceptor Award The American Council of Engineering Companies of Delaware (ACEC-DE) recently presented Becker Morgan Group with a 2011 Engineering Excellence Conceptor Award for Milford Central Academy in Milford, Delaware. This award recognizes “engineering design innovation achievements demonstrating the highest degree of skill and ingenuity, while providing a significant benefit to the public welfare and the practice of consulting engineering.” With Lt. Governor Matthew Denn, Senator Chris Coons, and Tom Carper, former Secretary of DelDOT, in attendance, the awards were presented at the 2011 Annual Engineers Week Celebration on February 17th at the Du-
Recycling Unplug it
Pont Country Club in Wilmington, DE. As principal engineer and architect for Milford Central Academy, Becker Morgan Group provided a level of professional care that produced a state-ofthe-art facility. Through an integrated design philosophy, a premier educational institution was created, under increasingly tight budget constraints, while multiple sustainable features that will realize ongoing cost savings for the district were implemented. Becker Morgan Group provides Architecture, Civil Engineering, Surveying, and Interior Design services. The firm has offices in Maryland, Delaware, and North Carolina. For more information, visit www.beckermorgan. com.
tip
Amazingly enough, when your appliances are technically turned off, they continue to suck energy out of the wall and money out of your wallet. This energy drain is known as “phantom load.” In all, Americans spend about $4 billion a year on electricity for things they’re not using. To eliminate phantom loads, you’ve got to unplug your devices and appliances. Make it easy on yourself by using smart power strips with on/off switches you can turn off when you’re not running anything, when you go to sleep, and when you go away on vacation.
Business Journal • April 2011
PAGE 6
Calendar of Events
Salisbury Chamber
Tuesday, April 5 - Ambassadors, Denny’s Restaurant, 8 a.m. Wednesday, April 6 - Young Professionals Committee, Chamber Business Center, 7:30 a.m.
Thursday, April 7 - Business After Hours, Mallard Landing Clubhouse, 5 to 7 p.m. Thursday, April 7 - Beautification Committee, Chamber Business Center, noon. Friday, April 8 - Executive Committee, Holiday Inn, 8 a.m. Saturday, April 9 - ESBLN Zoo Volunteer Day, Salisbury Zoo, “Putting Ability to Work.” For more information, contact Jackie Gast at 410-749-0144. Monday, April 11 - Workforce Development, Chamber Business Center, noon. Wednesday, April 13 - Membership Committee, Bob Evans Restaurant, 8 a.m. Wednesday, April 13 - Salisbury Festival Committee, Chamber Business Center, 4 p.m. Thursday, April 14 - Local Legislative Committee, Wor-Wic Community College, 7:30 a.m. Thursday, April 14 - Business Before Hours, Community Foundation of the Eastern Shore, 7:30 to 9 a.m. Thursday, April 14 - Tech Committee, Chamber Business Center, 9 a.m. Thursday, April 14 - Annual Banquet, Green Hill Yacht & Country Club, 6 p.m. Social Hour, 7 p.m. Buffet Dinner. Guest speaker: The Honorable Richard F. Colburn, Maryland State Senator. This event includes the presentation of the 2011 Chamber Award and the installation of officers and directors for 2011-2012. RVSP required. Cost
is $60 per person.
Tuesday, April 19 - Agri-Business Committee, Chamber Business Center, 7:30 a.m. Tuesday, April 19 - Eldercare Provider Network, Genesis Eldercare, 8:30 a.m. Tuesday, April 19 - Budget & Finance Committee, Chamber Business Center, noon. Wednesday, April 20 - Business Affairs Committee, Chamber Business Center, 8 a.m. Wednesday, April 20 - New Member Reception, Chamber Business Center, 11:30 a.m. to 1 p.m. Orientation for new members to the chamber. Lunch provided. Thursday, April 21 - General Membership Luncheon, Holiday Inn & Conference Center, noon. Featured speakers are Richard Pollitt, county executive and Sharon Cooper, community health educator at the Wicomico County Health Department. Thursday, April 21 - Ribbon cutting and open house, InFocus Financial Advisors, 5 to 7 p.m. Monday, April 25 - Executive Committee, Chamber Business Center, noon. Tuesday, April 26 - Ribbon Cutting & Business After Hours, Easter Seals of MD Eastern Shore, 4:30 to 7 p.m. Wednesday, April 27 - Salisbury Festival Committee, Chamber Business Center, 4 p.m. Wednesday, April 27 - Board of Directors, Chamber Business Center, noon. Friday, April 29 - 29th Annual Salisbury Festival, Downtown Salisbury & Riverwalk Park, April 29 - May 1.
BECKER MORGAN RECEIVES AWARD - Becker Morgan Group was honored with a Best in American Living Award (BALA) for the design of the Allen Residence in Ocean City, Md. Sponsored by the National Association of Home Builders (NAHB), the BALA award recognizes the most prestigious new home designs throughout the nation. The awards gala was recently held in conjunction with the NAHB International Builders’ Show in Orlando, Fla. The Gold Award for the “One-of-a-Kind Custom Home over 6,501 sq. ft.” was given for this shingle-style home, due to its innovative stylistic adaptations of a traditional coastal vernacular. For more information, visit www.beckermorgan.com.
Barometer
Business Journal • April 2011
Wicomico County Sales Tax Collections by category
Salisbury-Ocean City-Wicomico Airport March ‘10 . . . . . . . . . . 9,838 April ‘10 . . . . . . . . . . 10,106 May ‘10 . . . . . . . . . . . 11,327 June ‘10 . . . . . . . . . . 11,365 July ‘10 . . . . . . . . . . . 12,233 August ‘10 . . . . . . . . 13,173 September ‘10 . . . . . 11,328 October ‘10 . . . . . . . . 11,835 November ‘10 . . . . . . 11,013 December ‘10 . . . . . . 10,343 2010 Total . . . . . . . 129,341 January ‘11 . . . . . . . . . 9,608 February ‘11 . . . . . . . . 8,796
February ‘11
January ‘11
February ‘10
Food & Beverage
$917,591
$1,432,671
$1,009,018
Apparel
$191,583
$551,450
$205,054
General Merch.
$1,226,206
$2,983,303
$1,301,481
Automotive & Oil
$327,030
$443,385
$327,822
Furniture & Appl.
$153,367
$252,103
$190,849
Building Supplies
$435,131
$538,840
$426,952
Utilities & Trans.
$340,609
$352,067
$492,816
Hardware & Equip.
$157,718
$197,149
$180,452
Miscellaneous
$509,745
$697,431
$471,013
TOTAL
$4,258,980
$7,448,399
$4,605,457
Information courtesy of Comptroller of the Treasury, Retail Sales Tax Division.
PAGE 7
Airline Passengers Enplaned/Deplaned
17.7 14.2 12.8 3.7 -0.5 8.7 8.0 11.6 16.1 13.7 9.8 5.8 11.3
The number in the right column is the percentage of change in passenger activity compared to the previous year.
National, State, County Unemployment Rates Aug
Sep
Oct
Nov
Dec
Jan
National
9.5
9.2
9.0
9.3
9.1
9.8
Maryland
7.5
7.2
6.9
7.3
7.1
7.5
Wicomico
8.4
8.1
7.8
9.0
9.0
9.85
Worcester
7.8
8.1
9.9
14.9
16.3
18.0
Somerset
10.0
9.7
9.4
10.2
10.1
11.5
Information courtesy of the Maryland Job Service at the One Stop Job Market. (Not seasonally adjusted.)
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Business Journal • April 2011
Social media marketing is here By Ira S. Wolfe
Social media marketing, for the most part, has an enticing entry fee – free! For that reason social media is ubiquitous and popular. Its use grows exponentially each day. Facebook alone has 600 million users and yet it is just one small segment of a very expansive universe. Two billion videos are watched per day on YouTube. Three thousand images are loaded to Flickr every minute. Sixty-one percent of U.S. households use social networks on a daily basis. Social media has become an integral mode of communication and influence on how people make decisions. But despite these startling statistics many businesses are still kicking and screaming about the value of using social media in business. One of the most common excuses I hear goes something like this: “My customers aren’t using it.” Who are you kidding? Google and social sites facilitate all sorts of reviews about your company. Customers don’t need your permission anymore to post a testimonial or file a complaint. Every time a customer leaves a review about a book they read, a hotel or restaurant they visited, or a product they just purchased, they use social media. Every time a customer searches for a map to your business, they are presented with a dozen other competitors. Customers may be leaving comments about your business on websites like Facebook, Twitter, Yelp, Amazon, and Google; places for millions of other people to read. Are you paying attention? Ignoring it is no longer an option. Research by Convergys Corp. has
shown that a negative customer review on YouTube, Twitter or Facebook can cost a company about 30 customers. (Personally I believe that’s a bit too conservative but still significant.) What this means is poor service and/or a lousy product cannot escape the eyes of potential consumers in today’s digital age. Your silence is not golden when it comes to the angry customer. Social media has inverted the marketing funnel. Mass marketing is dying. Inbound marketing – aka 1:1 marketing or permission marketing - is thriving. Customers will choose to spend time with your business and less time somewhere else only if they receive value or feel part of a special community. Social media is becoming as vital a business function as sales and accounting. Avoid it at your own peril. About the author Ira S. Wolfe is a member of the SACC Technology Committee and president of Success Performance Solutions.
FOUNDATION AWARDS MINI GRANTS - The Community Foundation of the Eastern Shore (CFES) awarded Technical Mini Grants to 16 local nonprofit organizations through the Foundation’s Nonprofit Support Program. With the awarding of these grants, the Community Foundation established a milestone and has disbursed over $154,000 in Technical Mini Grants to area nonprofit organizations. Technical Mini Grants provide up to $1,000 for nonprofit agencies in Somerset, Wicomico and Worcester counties for the purchase of equipment, attendance at trainings or other resources needed to enhance their organizations’ mission. Pictured, from left, back row: JP DuBuque, Delmarva Zoological Society, Inc.; Don Taylor, Chesapeake Housing Mission; Kevin les Callette, Del-Mar-Va Council Boy Scouts of America; Joshua Steinmacher, Assateague People of Delmarva; Shane Kelley, McCready Foundation, Inc.; Joyce Hilliard, Assateague People of Delmarva; George Shivers, Allen Historical Society, Inc.; Dawn Mills, Kids of Honor, Inc.; and Darlene Taylor, It Takes A Village to Help Our Children, Inc. Front row: Christy Hallman, Lower Shore Land Trust, Inc.; Stacey Weisner, Delmarva Zoological Society, Inc.; Melissa McDermott, Assateague People of Delmarva; Heather McAllen, Furnace Town Living Heritage Museum; and Sandi Marnner, Crisfield & Smith Island Cultural Alliance.
M.A.C. RECEIVES FUNDING - United Way of the Lower Eastern Shore recently presented M.A.C., Inc. with $188,500 to support programs vital to senior citizens in Wicomico, Worcester, Somerset and Dorchester counties. Funding will be distributed to Meals on Wheels, Alzheimer’s Services and Senior Job Training. Since 1992, M.A.C, Inc. has received $2,314,774 in United Way funding. From left are United Way Donor Relations Director Amy Luppens and M.A.C., Inc.’s Executive Director Peggy Bradford and Board Member Lee Hammond.
Business Journal • April 2011
PAGE 9
29th Annual Salisbury Festival April 29 through May 1 Continued from the cover
market will take place in the parking lot in front of the State Office Complex off of Route 13. This market offers something for everyone including antiques, collectibles, yard sale items, produce, plants and much more. New attractions this year include the Salisbury Festival “Green Zone.” Discover local businesses and organizations that are helping to keep our environment clean and “green.” There will be a variety of educational games and activities for kids of all ages including an aquatic touch tank and Wetland on Wheels, a 38’ mobile classroom. The Green Zone is sponsored by BBSI, Goodwill Industries and Common Grounds. Also new, the Salisbury Area Chamber of Commerce will host a Princess Tea Party for children ages 4-10 on Saturday, April 30, sponsored by The Local Book. Come to the Chamber dressed in your finest princess attire for an afternoon tea, with games, entertainment and a chance to get your picture taken with a princess. Tickets will be available April 1, at the Chamber. Demonstrations by martial arts groups, dance teams and church choirs are always crowd favorites. These performances will take place at the Court Street Stage, Government Plaza Stage and Downtown Plaza Stage from 10 a.m. to 4 p.m.
The always popular classic car show hosted by the Wheels That Heal Car Club is from 9 a.m. to 3 p.m., on Main Street and will benefit HALO (Hope and Life Outreach). The 2nd Annual Craft Beer Tasting will be held on Saturday from 3 to 7 p.m., in Riverwalk Park. The Chamber has partnered with Southernboys Concepts to offer attendees a unique chance to sample a variety of over 40 craft beers from around the world, and to learn about the art of craft brewing. Entertainment will be provided by the Electric Company. Tickets are on sale now for $25 ($30 at the door) and include all beer samples. The festival will include Saturday’s “Arts on the Plaza,” a showcase of local artisans and crafters, presented by Urban Salisbury, Inc., Salisbury Wicomico Arts Council and Art Institute and Gallery. This event is designed to showcase the work of regional artists, while providing interactive art activities for children and a full day of musical entertainment. Returning this year are such favorites as strolling costumed characters, non-profit booths featuring a wide array of activities, City of Salisbury Public Works Department equipment displays, and children’s activities all on Saturday. As always, enjoy a taste of the Eastern Shore by sampling food from our many
The 29th Annual Salisbury Festival will be held April 29 through May 1, in Downtown Salisbury & Riverwalk Park. Photo by Fotojoe Photography
local food vendors. On Sunday, May 1, the carnival continues downtown where all-day wristbands are available from noon to 5 p.m. Festival parking is available in the Parking Garage off Market Street and is free of charge during the Festival weekend.
We are still seeking commercial, arts and crafts and non-profit vendors for the Festival. Sponsorship opportunities are also still available. For information on becoming a vendor or if you have any questions, call 410-749-0144 or visit www.salisburyfestival.com.
PAGE 10
Business Journal • April 2011
COURTESY HELPS HABITAT - Habitat for Humanity recently got some helping hands from Courtesy Chevrolet-Cadillac whose employees contributed to a local building project in Salisbury. Under the direction of the Habitat foreman, members of the Courtesy family attached vinyl siding and shutters to the new house, which will be donated to a local family upon its completion. To get your company or organization involved, contact Habitat for Humanity of Wicomico County at 410-546-1551 or visit www.wicomicohabitat.org. From left are Donny Messick, Stephen Townsend, Susanna Annis, Joshua Nordstrom, Dion Thomidis, Rob Kelly, Lori Kelly and Scott Jones.
JA DONATION - Salisbury Area Chamber of Commerce Young Professional Committee Co-Chairs Kim Lutch from Becker Morgan, Adam Roop from Exit Shore Reality and 2nd Grade Student Jackson Cuppett, hand Jayme Weeg, Junior Achievement, a check for $1,000. The money will be used to purchase educational material for local programs on financial literacy and work readiness.
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Business Journal • April 2011
PAGE 11
Does China own the mortgage on the U.S.? By E. Tylor Claggett
Insights
On Feb. 28, Reuters reported that China owns a staggering $1.16 trillion On Feb. 28, Reuters of U.S. Treasury (UST) reported that China securities. This revelation owns a staggering $1.16 is significantly larger than previously believed and up trillion of U.S. Treasury from the approximately $901 (UST) securities. billion held by Hong Kong and the Chinese mainland in December 2009. By far, China is the appetite for UST securities at that time U.S.’s largest creditor. What does this was undoubtedly depressing UST pricmean for the U.S., its fragile economic es. As a result, during the following recovery and ordinary Americans? three to four months, yields on nearly For starters, for better or worse, all UST bonds were relatively high. there is no doubt China has a greater Many may think the Chinese can ability to affect U.S. capital markets use their position as the U.S.’s largest than ever before. Periodically, China creditor to gain an upper hand economhas reduced its holdings of UST secuically or unduly influence other types rities by either not buying more when of policy in negative ways. those held mature or by selling UST The steady purchasing of UST securities on world capital markets. securities in the past has most likely For example, China reduced its UST contributed to a stronger dollar relative holdings by $34.2 billion in December to the Chinese RMB because China 2009 which caused considerable conconverts its currency into dollars in orcern in the U.S. The Chinese lack of der to purchase UST securities. But, a
Awards celebrate cost-savings Wicomico County Recreation, Parks and Tourism held their biannual Nick Meyer Efficiency Awards ceremony during a staff meeting at the Wicomico Youth & Civic Center on Feb. 16. This award, named after former employee Klaus “Nick” Meyer, honors those employees that were nominated for their idea or special work effort that improved the department’s efficiency in operations. Nick Meyer was known for his resourceful management when he worked for the parks service. Meyer always looked for ways to stretch a dollar, recycle supplies and utilize time more efficiently. Inspired by his efforts, an efficiency award program was established for all those that work in the Wicomico County Recreation, Parks and Tourism department. All employees are encouraged to participate by submitting their own ideas for consideration or by nominating a fellow staff member. This year’s top three nominations and award winners are: First Place – Winfred “Bike” Simms, rebuilt a Toro mower engine saving the department from purchasing a new one. Second Place – Steve Merchant, Will Bradley and Andrew Gibson sealed and striped the Nick Meyer tennis courts and the Winter Place basketball sports courts saving the department from hiring a contractor. Third Place – Linda Rickards requested that all computers at the Tourism Office be networked to the Xerox machine saving the department from purchasing dozens of ink cartridges an-
nually for individual printers. In total, their efforts saved the department approximately $15,000. For their efforts, the above winners were recognized and given small tokens of gratitude for their efforts purchased using the staff generated employee fund. Nominees who did not receive an award but were recognized at the ceremony for their efforts were Ted Cooke, Greg Nichols, Licia Gliptis, Ogia Miles, Gary Adkins, Ricky Taylor and Kelly Rados.
New scholarship created
In recognition of his 10 years of service, the Rev. George Patterson was honored with the establishment of The Trinity United Methodist Church (UMC) Reverend George Patterson Scholarship Fund. This scholarship will be endowed at the Community Foundation of the Eastern Shore. The Community Foundation invites anyone wishing to contribute to the Reverend George Patterson Scholarship Fund in his honor or in memory of a loved one, to send a check payable to the Community Foundation of the Eastern Shore, 1324 Belmont Ave., Suite 401, Salisbury, MD 21804. For details, visit www.cfes. org or call 410-742-9911.
weak RMB has significant advantages for the U.S., despite the many job and trade disadvantages argued by many China critics. When we think about the realities, it is very unlikely the Chinese have or will ever have a nefarious plan to destabilize the U.S. economy or undermine our current recovery; either on purpose or by accident. It is simply not in their best interest to do so. As the Chinese struggle to stimulate their domestic demand, they need us to continue to buy their goods and to sell them high end products in order to provide full employment and an ever improving standard of living for their citizens. This is critical to political stability in China – something that is of vital concern to both nations. Furthermore, the substantial and disproportional holdings of UST securities by the Chinese, is a strong vote of confidence in the American system. This investment signals their belief the political, economic and societal infrastructure of the U.S. will remain intact for the foreseeable future. This belief makes theirs a rational investment. Consequently, we should
not be surprised by their stated desire for the U.S. dollar to remain strong. The future purchasing power of their UST portfolio is at stake. We need China to continue to extend us credit until we can systematically and steadily curb our unsustainable consumption and bring all of our spending habits (including our government’s) under control. The key to this is to do it slowly so as not to shock our economic system. As our nations move forward, it is more and more evident we are inevitably dependent on the economic soundness of the other in order to make economic and social progress of our own. I believe the Chinese recognize this fact and so should we. Together, we have entered into an era of assured mutual economic destruction or an era of the more we cooperate, the better off both countries will be. As Americans, we should appreciate our largest creditor, not fear it. About the author
Dr. E. Tylor Claggett is Professor of Finance at Salisbury University, Salisbury.
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PAGE 12
Salisbury Treasures
Delmarva Power
Delmarva Power, a subsidiary of Pepco Holdings, Inc. provides safe and reliable energy to 498,000 electric delivery customers in Delaware and Maryland’s Eastern Shore and about 123,000 natural gas delivery customers in northern Delaware. The company recognizes the need to increase the amount of power that comes from renewable resources, such as solar and wind. Doing so will help preserve and protect our environment for generations to come. Some customers are considering generating their own electricity using “green” resources, such as solar and wind. Delmarva Power offers customers Green Power Connection™. This enables customers to install renewable-powered generators and then sell unused power back to the power grid. On days when you produce more energy than you need, your electric meter runs in reverse, reflecting the energy you’re sending back to the regional power grid. In cases when you need to draw energy from the grid, your meter runs as it normally would. You’re charged for the “net” amount of energy used. Green Power Connection requires an application. Get details online at www. delmarva.com. There are simpler energy-savings tips on the website also, such as turning off lights and equipment when not in use, replacing incandescent lights with energy-saving compact fluorescent lights, maintaining HVAC systems and changing filters regularly. If you need more ways to save, contact Delmarva Power for historical data about energy use in your business. Call 800-375-7117, 7 a.m. to 7 p.m.,
Monday through Friday, to speak with a customer service representative.
Kuhn’s Jewelers
Mark your calendars now for 10 days in April, when all in stock jewelry at Kuhn’s is 30% off. This month, from April 14-23, Kuhn’s celebrates its 158th anniversary in downtown Salisbury. “In honor of so many years in which the public has put its trust in us, we want to offer a special savings window on almost everything,” says Susan Purnell, store owner. Everybody has some occasion coming up, whether it’s graduation, a wedding, a birthday or anniversary. Now is the time to get something really special at an amazing price. Susan continues, “We want to sell you something that you will love, that your daughter will love, and that her daughter will love just as much.” Only five jewelry stores in America can boast a longevity greater than Kuhn’s Jewelers. “We’re thankful that a Kuhn’s box has meant so much to so many people for so long.” Kuhn’s is not only unique for its number of years in business, but for its dedication to quality and customer service. At a statewide competition sponsored by the Maryland Chamber of Commerce, Kuhn’s won the distinctive “At Your Service” Award based on their long history of treating customers well. Kuhn’s has also been the recipient of the Chamber’s Small Business Award. Kuhn’s is the exclusive Rolex watch dealer for the Salisbury area. They also offer such high quality designer lines as Tacori, Simon G, Verragio, Honora, Barbara Bixby and Makur, to name just a few.
E.S. Adkins & Co.
E.S. Adkins and Company is a charter member of the Salisbury Chamber of Commerce. Fred P. Adkins, whose portrait hangs in the Chamber’s lobby, was the first president.
T R I N K E T S
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Business Journal • April 2011 owned by the Adkins family, Turner said, but it ceased dealing in building supplies about 20 years ago. The company now owns a good bit of timberland on the Eastern Shore, in Wicomico, Worcester and Somerset counties. Timber is harvested as it matures — the growth cycle is about 55 years. The acreage is then replanted. “Most timber is sold as rights to the timber, to a sawmill or paper company,” Turner explained. “They bring the loggers in. We sell it on the stump. It is made into saw logs or chips or paper. The company also owns some farmland which is subdivided and sold as lots, usually to builders for development but sometimes to the retail market. E.S. Adkins can be reached at 410479-7731.
Trinkets
Trinkets is a new member of the Salisbury Area Chamber of Commerce. Located at 317 A Civic Ave., in the Twilley Center, Trinkets opened in August 2010. As one can see on the company’s Facebook page (under “Trinkets”), the once-empty building quickly filled with a wide assortment of fashion jewelry and accessories, all reasonably priced. “Most items are under $15,” said Store Manager Kelly Jarvis. “We carry an assortment of products including earrings,
bracelets, necklaces, handbags, scarves, shoes, watches, even small decorative objects for the home.” Photos of incoming inventory are posted frequently on Facebook. Need accessories for a new outfit, or something other than flowers as a gift? Call Trinkets at 410-334-6006 or stop in to see the wide selection of beautiful products available. Hours are 10 a.m. to 6 p.m. Monday through Friday, Saturday 10 a.m. to 5 p.m., and Sunday noon to 5 p.m.
Charles Brown Glass Co.
Charles Brown Glass Company is a locally owned, full service glazing subcontractor that has been serving Delmarva since 1959. Charles Brown started the company with a small office and one employee. It has grown over the past half-century, not only in number of employees and office space, but in the services offered. Whether you are looking for commercial storefront, residential replacement patio doors, or custom showers, Charles Brown Glass Company can provide quality workmanship and material. Brown’s children are now running the business. Charlie Jr. is president and is one of the company’s chief estimators specializing in commercial storefront. Cathy Brown is vice president and oversees running the office and handles all
www.kuhnsjewelers.com
PAGE 13
paperwork for commercial projects. The third generation is already hard at work with the company. Cathy’s son David Brown is the shower door and mirror specialist. Jenni Perunko, Cathy’s daughter, helps run the office. Nathaniel Brown, Charlie’s son, joined the company in 2010 and is now doing commercial estimating. Need glass or mirror cut to order? Charles Brown Glass stocks both oneeighth inch and one-quarter inch material which can be ready for pickup within a few days. Need safety glass? Laminated glass is stocked in quarter-inch thickness, available in clear, bronze or grey. Need an energy-saving alternative to plain glass? The Browns can provide insulated glazing, thermally broken aluminum, low E glazing and argon in the air space of insulated glass. Whatever your glass needs, contact Charles Brown Glass Company at 6581 Hobbs Rd. in Salisbury, 410-749-3316 or 800-278-3316. Their website is www.charlesbrownglass.com.
Holloway Funeral Home
The staff members of Holloway Funeral Home are available to guide your family in creating a meaningful ceremony to honor the life and memory of a loved one. A ceremony can be anything you wish it to be: simple or elaborate, traditional or unique. No matter how it’s tailored, such a ceremony is an important step in recovering from loss. The Holloways experienced a loss themselves in February, when W. Richard Holloway Sr. passed away. “His life was the funeral home and the people we served and took care of. He wanted to make sure that each family was taken care of and that we became friends and remained friends,” said Keith Downey, general manager. Mr. Holloway was a past president of the Salisbury Area Chamber of Commerce in addition to serving in many community organizations. He had joined his father and grandfather in the family business in 1954. In 1961, he led
the move of the funeral establishment to its present location on Snow Hill Road in Salisbury. He and his sons purchased the former Melson Funeral Home in Pocomoke City in 1997 and completed a new funeral home on Vine Street there in 2010. “John and Rick are the fourth generation owners of the funeral home and with all of our directors and ... a dedicated part-time staff, their ministry is to serve each and every family with compassion, integrity and honesty in all that they do,” Downey continued. “We also stay on top of all technology and resources available in the industry, and we are the leaders to provide the best service to each and every family no matter the religion, race or financial means.” Call Holloway Funeral Home in Salisbury at 410-742-5141 or Pocomoke City at 410-957-0224. Their website is www.hollowayfh.com.
Farmers & Planters Co.
Farmers and Planters Co. Inc. has been a mainstay of Salisbury since 1894. Originally providing farmers with the highest quality agricultural supplies, the company has evolved with the community to now serve homeowners and commercial concerns as well with all their needs for farm and home. Once the area’s biggest coal dealer, the company now carries feed, seed, lawn, garden and wildlife and water conditioning salt supplies in addition to heat wood pellets, seasonal clothing, chicks and live pond fish. Incorporated in 1912, Farmers and Planters remains at its original location at 210 Mill Street across Route 50 from the Wicomico Drawbridge and from the old railroad station. In 1986, Farmers and Planters became Salisbury’s local Southern States dealer. “We have all your feed, lawn and garden needs,” said Office Manager Susan White. An agronomist is available for advice, and seed is available in bulk or packaged. Grass seed and
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Business Journal • April 2011
PAGE 14 fertilizer are ready for lawn renovation. A new shipment of fruit trees, grape vines, blueberry and blackberry bushes has arrived for spring. Azaleas, roses and flowering bushes will be in soon to augment the selection of vegetables and flowers. The company also is very much involved in community affairs and has been a member of the Chamber of Commerce for many years. Farmers and Planters is open Monday through Friday from 7 a.m. to 5 p.m. and Saturdays until 2 p.m. It is closed on Sundays. “We pride ourselves on customer service,” White said. Call to see what Farmers and Planters has for you, (410) 749-7151, or check out the offerings online at www.farmersandplanters.com.
All States Construction Co.
All States Construction Co. Inc., has been revitalizing Delmarva one building at a time since 1979. Jim Kyger, still the sole owner after three decades, started the company when he moved to Ocean City and has overseen its growth to a business specializing in complete exterior renovation throughout the entire Delmarva Peninsula. Recently relocated in new headquarters at 11935 Hammer Rd., Bishopville,
All States has, at any one time at least 50 employees plus an office staff of 12. “We’re doing okay even in this economy,” said Greg Gates, attributing the company’s success to “great customers, good people, a lot of hard work, and an unwavering belief in our primary goals: service, quality and dependability.” About 80 percent of the company’s work is on commercial buildings: roofing, siding, exterior insulation (Dryvit), railings, coatings and windows and doors. All States takes care of high rise exterior maintenance, concrete restoration, stucco and structural repairs. Five years ago, Kyger purchased MasterJack, specialists in windows and doors. Visit masterjackwindows.com to learn more. At All States Construction, where service is the No. 1 product, employees have extensive product knowledge and keep abreast of the latest technologies in their field. As Gates said, “Our experienced personnel are eager to help you solve your most difficult exterior challenges. By working directly with decision makers we are able to assess your needs and provide you with the most sensible and cost effective solutions for your particular project.” For more information, call All States at 410-352-9800 or 800-521-6063, or visit allstatesconst.com.
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Business Journal • April 2011
PAGE 15
‘One call does it all’ at Avery Hall Insurance Agency By Carol Kinsley
When it comes to insurance, “one call does it all at Avery Hall,” said Mary Mengason of Avery Hall Benefit Solutions in Salisbury, part of Avery Hall Insurance Group. While she personally handles health insurance and employee benefits, she can easily and quickly put a client in touch with another Avery Hall representative who will help find auto coverage, business owners policies, commercial property insurance or any other insurance a business or individual might need. As Mengason explained, Avery Hall works for its clients, searching all the insurance companies out there to find the best coverage for each specific need. Avery W. Hall Insurance Agency Inc. was founded in 1925. At its roots, the agency met the needs of businesses and families by providing insurance coverage against property and liability losses. Over the years, the company has expanded, creating new branches to meet the other insurance needs of its clients. Avery Hall Life Insurance Agency Inc., for example, was founded in 1984 to provide insurance that is affordable and accessible to everyone. Ten years later, when health insurance rules changed forcing small employers to purchase new policies, Avery Hall Employee Benefits Services Inc. was opened in Easton. Responding to another call from clients, Avery Hall Planning was born in 1994 to provide long term care insurance, life insurance and financial planning, including annuities, 401ks and IRAs. In 1999 the Avery Hall group purchased Calloway, Farnell & Moore Insurance agency in Seaford, now Farnell & Gast LLC, an Avery Hall affiliate. Further expansion into Delaware was accomplished by purchases of companies in Millsboro and Bridgeville. “In 2007, Avery Hall Life Insurance Agency Inc. in Salisbury and Avery Hall Employee Benefit Services in Easton merged to form Avery Hall Benefit Solutions. This new company name better fit the services that both companies provided and allowed the two offices to streamline business practices to be more efficient for their customers,” Mengason explained. Avery Hall Benefit Solutions is located within the Avery W. Hall Insurance Company building in Salisbury and has a second office in Easton. The agency has 19 employees who do benefit consultations for any company, no matter the size, from a two-person office to a company with 800 employees. “We handle health through disability and any voluntary benefits a company wants to offer,” Mengason said. “We also find individual health cov-
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erage for those not employed or who can’t afford other insurance offered. We do a lot of business with those on Medicare, providing information on supplemental and drug policies.” The federal health care law passed a year ago has definitely affected small businesses, Mengason said. “There are a lot more requirements that businesses need to be aware of.” She noted that often the person handling insurance and benefits in a small company also has many other responsibilities, yet they need to be aware of so many things. “Hopefully we can help with that,” she continued. “We have longstanding relationships with over 40 insurance carriers and can create customized insurance proposals to fit individual needs. Our human resources support can save a business both time and money by providing customized benefit materials, employee enrollment meetings, and individual employee consultations.” The state of Maryland already had comprehensive benefits, so there was no problem getting pre-existing conditions covered, she explained. “So we are ahead of the curve.” With all the complictated factors involved, it pays to consult an expert. Avery Hall is committed to doing things right. The company has chosen to do business with honesty, integrity and fairness. For quality insurance, personal attention and peace of mind, call Avery Hall in Salisbury at 410-742-5111 and Easton at 410-822-7300.
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PAGE 16
Naleppa named in Top 100
Peninsula Regional Medical Center President/CEO Dr. Peggy Naleppa was named among Maryland’s Top 100 Women for 2011. Created by The Daily Record, a Baltimorebased business newspaper, the award recognizes the outstanding achievements of profesDr. Naleppa sional women who work or reside in Maryland. Dr. Naleppa, who has served as PRMC’s President/CEO since January 2010, is responsible for the leadership of Maryland’s 6th largest hospital. She recently oversaw a $100 million expansion and renovation, the largest in the history of Wicomico County. She is also leading Peninsula Regional’s strategic plan. Dr. Naleppa began her healthcare career, now stretching across three decades, as director of Neurosurgical Services at George Washington University Medical Center in Washington, D.C. She has served as a clinical leader or as a senior executive at several hospitals in Maryland. She has served as president of the Maryland Chapter of the Healthcare Financial Management Association (HFMA) and has held several leadership positions with the Maryland Hospital Association. She is also a Fellow of the American College of Healthcare Executives. Dr. Naleppa, who is a registered nurse, holds a BS in healthcare administration from St. Joseph’s College; a master of administration degree with a concentration in finance from the University of Maryland University College; an MBA, with a concentration in medical services from the Johns Hopkins University Carey School of Business and a doctorate in management with a concentration in organizational process management from the University of Maryland University College. Dr. Naleppa and her husband Dan live in Salisbury and are the parents of two daughters, Adrienne and Renee and grandparents of one granddaughter, Addison Naleppa-Perdue. She will be presented her 2011 Top 100 Women Award on May 9, at the Meyerhoff Symphony Hall in Baltimore.
PRMC honored for excellence
Peninsula Regional Medical Center (PRMC) was recently honored by healthcare services and technology leader McKesson as the winner of its 2011 Distinguished Achievement Award for Clinical Excellence. The sole recipient of this distinction, Peninsula Regional enlisted McKesson’s clinical information technology to help its caregivers dramatically reduce mortality rates caused by se-
Business Journal • April 2011
Health
vere sepsis, the 10th leading cause of death in the United States. Since October 2009, the 362-bed hospital has decreased sepsis-related mortalities among its severe sepsis population by 37%, saving more than 77 lives. Using McKesson’s solutions, Peninsula Regional established standard protocols for diagnosing and treating patients with sepsis. In honor of this achievement, Peninsula Regional will receive a $5,000 grant from McKesson to its foundation or charity of choice.
PRMC receives ‘perfect score’
Peninsula Regional Medical Center (PRMC), through the work of its Guerrieri Heart and Vascular Institute and Orthopaedic and Rehabilitation Center teams, has again been awarded Joint Commission Gold Seal Approval, Disease-Specific Certification in Total Hip & Knee Replacement Surgery and in the Treatment of Acute Myocardial Infarction (AMI) or heart attack. Both services received a “perfect score” from evaluators who indicated no requirements for improvement. The recertification of the programs, originally awarded in 2008 and 2009, follows a recent extensive and rigorous on-site evaluation by a team of Joint Commission reviewers. The programs were evaluated for compliance with standards of care specific to the needs of patients and families, including infection prevention and control, leadership and medication management.
Stroke Center earns Gold Seal
The Primary Stroke Center at Peninsula Regional Medical Center (PRMC) has earned The Joint Commission Gold Seal of Approval for certification as a Primary Stroke Center. PRMC is one of 17 hospitals in the state of Maryland and the only hospital on the Eastern Shore to achieve and maintain this designation since 2006. The service received a “perfect score” from evaluators who indicated no requirements for improvement. The Stroke Team at Peninsula Regional treats nearly 40 patients each month who arrive at the Medical Center’s Emergency/Trauma Center with stroke symptoms, volumes that rival centers such as Johns Hopkins in Baltimore and others in much larger, urban areas. The prevalence of stroke regionally is clearly linked to public risk factors including tobacco use, diabetes, high cholesterol, physical inactivity and excessive alcohol consumption where the Delmarva Peninsula witnesses an equal or higher percentage of each compared to Maryland’s population as a whole. To learn more about Peninsula Regional’s Primary Stroke Center and the services provided, visit www.peninsula. org.
CARDIOVASCULAR LAB REACCREDITED - The Cardiovascular Lab in the Guerrieri Heart & Vascular Institute at Peninsula Regional Medical Center has again attained recognition for its commitment to providing a high level of patient care and quality testing for the diagnosis of vascular disease. The Cardiovascular Lab was recently reaccredited by the Intersocietal Commission for the Accreditation of Vascular Laboratories (ICAVL). Shown here is the Cardiovascular Lab team at PRMC.
By Kelley Selph
Business Journal • April 2011
Premium bonds might be a good income booster As an investor, you want your money to grow so that you can achieve your important goals, such as a comfortable retirement or ...because premium bonds college for your children. But you may also invest to pay higher interest, they increase your cash flow. also pay a greater proporIn fact, without a strong tion of their cash flow cash flow, you may be forced to dip into your before they mature... growth-oriented investments to pay for short-term needs — and if you do this repeatthe issuer doesn’t default. edly, you could damage your But if market interest rates move prospects for attaining your long-term up to six percent, and you wanted to goals. That’s why you’ll want to look at different ways of boosting your cash sell your five-percent bond before it flow — one of which may be premium matures, you’d have to offer it at a discount from the $10,000 face value. bonds. Conversely, if market rates were to fall To understand the nature of preto four percent, you may be able to sell mium bonds, you’ll first want to be your $10,000 bond for more than its familiar with the relationship between face value, because investors will be a bond’s price and its interest rate. When a bond is issued, it sells for face willing to pay a premium to earn the higher interest rate. (“par”) value, which is the amount Now, let’s flip the equation, so that returned to the bondholder when the instead of being a bond seller, you’re bond matures. This bond also comes a buyer. If you want to increase your with a “coupon” rate — the interest investment income, you might be inrate that the bond will pay throughout terested in a premium bond. You pay its lifetime. So, for example, if you paid $10,000 for a 10-year bond with a a premium for the bond in return for coupon rate of five percent, you would higher interest payments for the life earn $500 per year, every year. If you of the bond, and, if you hold it until held the bond until it matured, you’d maturity, you’ll still get the face value also get your $10,000 back, provided back (again barring a default).
Investing
Advance care planning consultations are vital Those of us in the hospice care community are concerned with the recent decision to omit voluntary advance care planning consultations as part of a Medicare beneficiaries’ annual wellness exam. Having this option as part of an annual exam and providing payment to physicians for taking the time to educate patients about advance care planning could have opened the door to conversations on the types of decisions patients might consider in future healthcare situations based on the patient’s values, beliefs and preferences. Although this is a setback, it provides an opportunity to dispel myths about this issue. Advance care planning is not about discontinuing treatment, saving money or having someone else make decisions for you; it’s about making sure your wishes are known and then honored, no matter what those wishes are. Patients and their families are often forced to make major health decisions in times of crisis, but research shows that patients facing serious or life-limiting illnesses who discuss their care options in advance report a
higher quality of life, fewer hospitalizations and fewer emergency room visits. We strongly encourage everyone to consider their wishes for care at the end of life and engage in advance care planning. This includes having discussions with healthcare providers and family members, completing an advance directive and ensuring their loved ones understand their wishes. With more than 30 years serving Worcester, Wicomico, Somerset and Dorchester counties, the staff of Coastal Hospice is skilled at helping people understand the issues patients and families face when confronted with serious or life-limiting illnesses. We are available to speak to your church, civic group or other organization about advance care planning or other hospice-related topics. Visit our website at www.coastalhospice.org and click on Community Education to learn more about advance care planning, or call our office at 410-742-8732 for more information or to schedule a speaker. Alane Capen
President, Coastal Hospice & Palliative Care
Furthermore, because premium bonds pay higher interest, they also pay a greater proportion of their cash flow before they mature, in comparison to discounted or “par” bonds. This helps provide for greater price stability, so if interest rates rise or fall, premium bond prices typically will not decrease or increase as much as those of discount or par bonds. Keep in mind that while premium bonds are attractive to you because of their higher interest rate, they are unattractive to bond issuers for the same reason. In fact, when market interest rates fall, some issuers may try to redeem (“call”) these bonds so that they can issue new ones at the lower rates. Obviously, if your premium bond were to be called, your cash flow might take a hit. That’s why, when investing in premium bonds, you might want to look for those that have at least limited call protection — in other words, they can’t be redeemed for a certain number of years. Your portfolio should comprise a number of different investments designed to work together to meet your long-term financial goals. So give premium bonds some consideration as part of a well-diversified portfolio. Before investing in bonds you should understand the risks involved, including interest rate risk, credit risk and market risk.
PAGE 17
Membership Renewals
Salisbury Area Chamber of Commerce AAA Mid-Atlantic Angel’s Network 24/7, Inc. Bennett Construction Classic Custom Framing D.O.T. Training Services Deaf Independent Living Delmarva Sporting Clays/Fur, Fins, and Feathers DeVere Insulation E.S.B.L.N Eastern Pile Driving Eastern Shore Coffee & Water Helping Hands Across The World Howard Hammond James M. Crouse, DDS, PA Livingston, Hammond, and Hill Nelson Insurance Agency Peninsula Imaging Runaway Bay Apartments Taylor’s BBQ The Roop Group The Village at Mitchell Pond Wicomico Republican Club
Business Journal • April 2011
PAGE 18
Business After Hours
Signs by Tomorrow
Signs By Tomorrow hosted a Business After Hours on Tuesday, March 8, at their new location in 1607 Northwood Dr., Unit 106. With their expanded facilities, they are even better equipped to help you with your sign needs – big or small. Signs By Tomorrow is one of the founding companies of the one-day sign industry. They implement the latest technological advancements, which allows them to make anything you need in the way of signs, graphics, lettering, logos, etc… Call Signs By Tomorrow at 410-860-0033 for signs, graphics, lettering, tradeshow displays and decals. They can also take care of your general printing needs including business cards, post cards, letterhead, brochures and much more. Let Jerry and Kara McClymont and their talented staff show you what they can do.
Gail McClymont (center) with Aaron Rossi and Jerry McClymont of Signs By Tomorrow.
Phil Smith, director of franchise relations for Signs By Tomorrow, Stacey Stargel of Delmarva Daylighting and Jerry McClymont Sr. of Signs By Tomorrow
John McClellan of Sperry Van Ness/Miller Commercial Real Estate, Ashlyn Nolte of Lark, Allison Cherry of Holiday Inn Downtown, and Devin Holland of Real Estate Title and Escrow.
Hunter Phillips of Amazing Grout, Dae Kuczma of Value Carpet One and Dave Pfingst of Etch Art Awards.
Cathie Thorsten of BBSI and Stephanie McClellan
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Business Journal • April 2011
PAGE 19
Meet Melissa Perdue The Salisbury Business Journal serves the five counties of the lower shore of Maryland.
The Most Creative in 2010 was Wilfre Mechanical with Kim Harrison, Martin Harrison and Robert Schiffer.
Junior Achievement presents return of Ramblin’ Raft Race For those of you who remember the Ramblin’ Raft Race, it’s back! Junior Achievement is bringing back the Ramblin’ Raft Race as The Quest for the Silver Paddle. Join us at Market Street Inn on Saturday, April 30, at noon, to watch as local businesses compete in a race down the Wicomico River starting at Market Street Inn’s Dockbar to the new Holiday Inn downtown. These boats are hand crafted by each team and voted on for most creative and fastest boat. Registration must be done before the event by contacting Junior Achievement of the Eastern Shore. Each team must raise a minimum of $200 to enter. The festivities will be going on during the Salisbury Festival so come out and watch these creative boats head down the river.
The journal is the best advertising option for your business in the Salisbury area.
The winning teams will have their names displayed along with a silver canoe paddle, which will remain mounted on the walls of Market Street Inn through out the year. Last year’s fastest boat was submitted by The Fraternal Order of Police, while most creative boat was submitted by the Wilfre Mechanical. A winner’s circle party will take place directly following the event. Gather up some friends and form a team. All proceeds will benefit Junior Achievement of the Eastern Shore and their S.T.E.M. programs, which promotes Science, Technology, Engineering and Mathematics for local youth K-12. Call us at 410-742-8112 or email juniorachievement@comcat.net to sign up and for more details.
Contact Melissa Perdue for advertising information.
302.629.9788
The Fastest Boat and Silver Paddle recipients in 2010 were the Fraternal Order of Police with Scott Hamilton, Marc Henderson and Chip Oakley.
mperdue@mspublications.com
Business Journal • April 2011
PAGE 20
Boy Scouts honor Pete Cooper
FOOD BANK GRANT - The Community Foundation awarded a $5,000 Community Needs Grant to the Maryland Food Bank Eastern Shore to support weekly mobile food distribution at partnering sites throughout the lower Shore. From left are Jennifer Small, Maryland Food Bank Eastern Shore’s branch manager and Erica Joseph, CFES Program & Development director.
BOARD MEMBER OF THE YEAR - Big Brothers Big Sisters and the Maryland Mentoring Partnership recently named Jimmy Sweet, assistant general manager for the Delmarva Shorebirds, “Board Member of the Year.” The JL Cropper Board Member of the Year Award is awarded annually to a board member that makes significant contributions to the organization. JL Cropper (right) presented the award to Sweet for his dedication to the community and his instrumental role in helping Big Brothers Big Sisters. His contributions include coordinating and co-chairing the Eastern Shore Golf Classic and Santa’s Open Charity Golf Tournaments. He also hosted events at Arthur W. Perdue Stadium to benefit Big Brothers Big Sisters. Sweet has served on the board for nearly four years.
The Del-Mar-Va Council, Boy Scouts of America (BSA), has announced that Philip C. “Pete” Cooper has been selected to receive the 2011 Distinguished Citizen Award. Cooper will be honored at the annual awards dinner on April 16, at The Fountains Wedding and Conference Center. For 26 years, the Distinguished Citizen Award Dinner has been one of the Council’s premiere events. The award is an annual recognition of those who give freely of their time and talents to improve the quality of life on the lower shore. If you’ve traveled anywhere in Maryland over the past 70 years, chances are very good that you safely reached your destination after driving on or crossing over something designed or engineered by Pete Cooper. Pete, a real Maryland institution, was born Aug. 20, 1910, on a farm house on South Division Street Extended, an area now known as Salisbury’s Rustic Acres. In 1927, Pete enrolled at the University of Maryland in one of the United State’s first Colleges of Engineering. He graduated in 1931 at the heart of the great depression. Pete will tell you he was fortunate to land a job with the State Highway Administration, District One, headquartered in Salisbury with responsibility for the four lower shore counties. In his 47 years of service to the state and Wicomico County, (he was Salisbury’s first Director of Public Works and its third City Engineer from 19501978) Pete was instrumental in the design and construction of significant projects like the Choptank River Bridge, the Cambridge Creek Bridge, the Severn River Bridge in Annapolis and it’s four-lane companion bridge when a “new” Route 50 required a spanning of the same waterway. Pete’s incredible Salisbury body of work includes mapping out major thoroughfares like Riverside Drive, Waverly Drive, Eastern Shore Drive and Carroll Street. Credit too the develop-
Pete Cooper
ment of the Downtown Plaza, Salisbury Zoological Park and Riverwalk Park to the vision of Pete Cooper. Equally as distinguished is Pete’s connection to scouting. He has served as troop committee member for Troops 149 and 176 in Salisbury, camping and activities chairman for the Tri-County District and the Del-Mar-Va Council and as a council member at large. Pete was also presented the Silver Beaver Award by the Del-Mar-Va Council in 1965. The Silver Beaver Award is made for noteworthy service of exceptional character to youth by registered scouters within the council territory. Tickets to the dinner are $100 each which includes a donation to the Boy Scouts. To reserve a table, learn more about sponsorship opportunities to support the dinner, or purchase an advertisement or congratulatory greeting in the program, contact Kevin Les Callette, development director, BSA, at klescallette@dmvc.org or call 443-5237639. Online registration is available at www.delmarvacouncil.org/dcad-les. Reservation deadline is April 10. Advertising deadline is April 1.
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Business Journal • April 2011
PAGE 21
Task force to look for ways to fund new BMS By Rick Pollitt
county report
On March 15, I issued a call to action to form a The new middle school special task force to tackle the funding challenges preis long overdue and our sented in planning the construction of the new Bennett community deserves our best efforts at seeMiddle School. I took this action as a re- ing it through. sult of the County Council’s decision to remove the Bennett Middle project from work performed to date by the School the Fiscal Year 2012 Capital ImproveBuilding Commission and I believe ment Budget, even though approving their progress thus far represents an it would not have committed a dime excellent place to start our review. of funding at this time. I also believe that it is only prudent This project is too important to the and responsible of us to review the quality of our children’s education current plans for the school and disand the health of the Bennett Middle cuss where changes can be made that School population to allow undue would significantly lower the cost of delay. construction without compromising Accordingly, I am asking representhe quality of the educational product tatives of the Board of Education and we demand. the County Council to join me and Building projects are generally fia small panel of community leaders nanced by the sale of bonds which are to seek innovative solutions to this usually paid back over the useful life daunting challenge. Our goal will be of the facility. to develop a plan to keep this critical Principal and interest payments education project on track. come from the county’s General Fund I deeply appreciate all the hard
Bayrunner extends service in central, western Maryland Bayrunner Shuttle, Maryland’s premier scheduled shuttle service, has expanded service to several communities in central and western Maryland. As a recipient of a Federal Transit Administration 5311(f) grant received from the Maryland Transit Administration (MTA), Bayrunner is now serving the communities of Grantsville, Frostburg, Cumberland, Hancock, Hagerstown and Frederick with daily round trip service to Baltimore. In Baltimore, the shuttle stops at BWI Thurgood Marshall International Airport, the BWI Amtrak station and the Greyhound Bus Terminal in downtown Baltimore. The intercity route is being served with 15 passenger Chevy Express vans. In addition to the two round trips between Grantsville and Baltimore sponsored by the grant program, Bayrunner is providing Frederick area residents with two additional daily trips to Baltimore and BWI, for a total of four daily round trips. The company anticipates expanding this frequency in the spring. Bayrunner Shuttle, based in Salisbury, was founded in 2005 by John Presburg.
With steady growth over five years, it has now carried over 50,000 passengers. To facilitate the new growth in the west, a regional office has been established in Frederick. For more information, visit www. bayrunnershuttle.com. Bayrunner in the spotlight In other news, Bayrunner recently received some national attention in USA TODAY in an article entitled “Americans squeezed by gas prices” by writer Gary Strauss in his summaries of what was happening across the nation. The excerpt follows: “Salisbury, Md.-based BayRunner Shuttle, which provides transport service from the state’s rural areas to Baltimore/Washington International Thurgood Marshall Airport, hiked fares by 5% in January. A 115-mile trip costs $63. That doesn’t cover higher fuel costs, but BayRunner is banking that more travelers will opt to leave their cars at home. ‘We’re betting on the fact that our fares will look better as the price of gas goes up,’ President John Presburg says. ‘It hasn’t happened yet — but it did during the last gas spike.’ ”
and the cost of financing is accounted for in each year’s budget. The county’s credit rating is strong and has remained so even during the stress of the last few years. This has helped to keep our interest costs low. The increase, however, in principal and interest costs from financing a new school through the sale of bonds can be high in relation to the rest of the county budget. This is especially true considering the current state of the county’s fiscal house. I intend, therefore, to ask the task force to explore alternative types of financing for the construction of public buildings which have been successful elsewhere. The demolition of the existing Bennett Middle School and the construction of a new one in Fruitland are regarded as Phase 2 of the overall project that included the opening of the new James M. Bennett High School last September. The land currently occupied by BMS is earmarked for athletic fields for the high school. I seriously doubt that anyone believes that Bennett Middle does not
need to be replaced. The uncomfortable and perhaps unhealthy conditions there have been at the front of our awareness since the replacement project first went in the Capital Improvement Plan 10 years ago. When our Youth and Civic Center burned to the ground in 1977, there was never a doubt that we would rise to the occasion and rebuild it bigger and better than it was before. There is no reason to assume that that same energy does not still exist today. Our community is counting on us to face serious challenges with resolve and determination. I believe that any decision to delay the project now is premature and sends the unfortunate message that our challenges overwhelm us and rather than fighting to confront them, we are simply going to throw up our hands and say, ‘We quit.’ Well, we can’t quit. The new middle school is long overdue and our community deserves our best efforts at seeing it through. It is my hope and my expectation that by bringing the right people to the table, we shall succeed.
PAGE 22
Anderson earns CFP designation Bob Anderson of Merrill Lynch’s Salisbury office has earned the Certified Financial Planner certification awarded by the Certified Financial Planner Board of Standards. The CFP designation is awarded to individuals who meet rigorous education, examination, experience, ethics and other requirements set by the board. Bob, a Salisbury resident, received a bachelor’s degree from Virginia Tech University and an MBA from Salisbury University. He joined Merrill Lynch in 2004. He is an active member of the Wicomico Rotary Club and the Salisbury-Wicomico Lions Club.
Becker Morgan welcomes two
The Architectural/Engineering firm of Becker Morgan Group, Inc. recently welcomed new staff members to their team. Dorit Hershtig joins the firm as an architectural designer in the Salisbury office. She is a graduate of the University of Illinois at Chicago with a master’s Hershtig of architecture and the University of Maryland at College Park with a bachelor of science in architecture. Jason E. Hale joins Becker Morgan Group as an architectural designer in the WilmHale ington, N.C. office. Hale has a master’s and bachelor of architecture from Norwich University.
Helfrich registered architect
Local Architectural and Engineering firm, George, Miles & Buhr, LLC (GMB), congratulates Morgan H. Helfrich, AIA, LEED® AP, on receiving her architectural license in the State of Maryland. Helfrich passed a series of 9 exams issued by the National Council of Architectural Registration Boards, as well as completed a 3-year Intern Development Program. Exam topics Helfrich covered every facet of the building design process. Helfrich received a bachelor of architecture degree from Temple University in 1999. She has over 12 years of architectural experience, and has been with the firm for 5 years. She is involved with all stages of design as a project manager. In 2008 Helfrich acquired her LEED AP certification. From 2007 to 2010 she served as a part-time faculty member for Wor-Wic Community College, teaching Auto
Business Journal • April 2011
Personnel File
CAD and Revit credit and non credit courses. Helfrich is currently serving as project manager for the new Atlantic Community Health Center in Oak Hall, Va. for Eastern Shore Rural Health Systems, Inc. The facility is under design and anticipated to bid in late summer.
Lee joins anchor team
After almost three years at WMDT 47 and Delmarva’s CW3, Terrence Lee will be joining the main anchor team weekdays at 6 and 11 p.m. Lee will co-anchor Sunday through Thursday with Ashley James. Lee joined the WMDT 47 news team in June 2008 as a reporter. He quickly was promoted to anchor, appearing on WMDT 47 News at 5 a.m. (airing on both WMDT 47 and Delmarva’s CW3), the Noon News (also airing on both stations) and then the Friday/Saturday anchor shift for the 6 and 11 p.m. newscasts on WMDT 47 and the 10 p.m. newscast on Delmarva’s CW3. He also anchored the local cut-ins for GMA and continued reporting. A graduate of Temple University, Lee interned at two top stations in Philadelphia, CBS3 and Fox 29. He grew up in Calvert County.
Miller appointed to board
Brent Miller, CCIM, CPM, managing director for Sperry Van Ness – Miller Commercial Real Estate in Salisbury, has been appointed to the Sperry Van Ness corporate advisory board. The primary purpose of the board is to provide management with advice about the direction the company Miller should follow, taking into consideration its financial picture and the confines under which Sperry Van Ness operates as a franchisor. The board meets four times a year to discuss topics such as financial, technology initiatives, brand initiatives, culture, growth strategies and connectivity events. For more information, contact Brent.Miller@svn.com
Patterson attends conference
Elaine Patterson, of Delmar, recently represented Orion Industrial, LLC at the 20th Annual Farming for the Future Conference in State College, Pa. The conference was sponsored by the Pennsylvania Association of Sustainable Agriculture (PASA). Orion Industrial, Patterson with corporate offices in Okemos, Mich., is a North American manufacturer of eco-friendly synthetic oil and fuel lubricants for use in agricultural and all
DEER’S HEAD RECEIVES GRANT - The Community Foundation awarded a $5,000 Community Needs Grant to the Volunteers of Deer’s Head, Inc. to provide transportation and emergency assistance for dialysis clients who are experiencing increased financial hardship. From left are Erica Joseph, CFES program & development director; Helen Young, volunteer director; Reba Goslee, auxiliary president; and Mashelle Purnell, kidney dialysis social worker.
internal combustion engines. Patterson was a participant in the Delmarva breakout session, hosted by Brian Snyder, PASA executive director, to determine interest in forming a Delmarva chapter of PASA. Subsequent to the conference, a PASA-Delmarva online group was formed. Snyder plans to host a local PASA-Delmarva meeting to determine how PASA’S knowledge can help address the needs and concerns of our area’s organic farmers and other agribusiness leaders. For more information, visit www.patriot-environmental. com or contact Patterson at 410-7422682.
Michalik earns CFE credential
PKS & Company, P.A. announces that Leslie A. Michalik, CPA, of Salisbury, has been awarded the globallypreferred Certified Fraud Examiner (CFE) credential. In order to become a CFE, an anti-fraud professional must meet a stringent set of criteria and pass a rigorous exam administered by the The Association of Certified Fraud Examiners (ACFE), the world’s leading provider of anti-fraud training and education. Michalik, an accounting and auditing manager, joins the ranks of over 23,000 business and government professionals worldwide who have also earned the CFE certification.
SVN congratulates top agents
Brent Miller, CCIM, CPM, and Amy Miller, CPM, managing directors for Sperry Van Ness – Miller Commercial Real Estate in Salisbury, announce that six of SVN – Miller’s advisors and their teams ranked in the top 100 for Sperry Van Ness Corporate out of more than 800 advisors. Henry Hanna, CCIM, SIOR, Wesley Cox, CCIM, and
assistant Flo Adams ranked #7, John McClellan, CCIM and Karen Cherry ranked #25, Dave Kenton ranked #55, Brent Miller, CCIM, CPM ranked #77, Rick Tilghman, CCIM ranked #88 and Casey Kenton ranked #98. Sperry Van Ness Miller Commercial Real Estate was also ranked as the #2 firm nationally with SVN corporate for the 4th year in a row, outperforming agents and offices in many major metropolitan and regional areas throughout the country.
Wilson promoted at PRMC
Dr. Peggy Naleppa, president/CEO of Peninsula Regional Medical Center in Salisbury, has announced that Douglas H. Wilson, Ph.D., D.B.A, has been promoted to the position of executive director of Wilson Strategy and Market Development. Wilson, who joined PRMC in 1982, has most recently served as the director of Planning, Business Development, Government Relations and Marketing and will continue to oversee those departments. “This change reflects a more contemporary recognition of responsibilities,” added Dr. Naleppa. Dr. Wilson holds a Ph.D. in urban and regional science from Texas A & M University and a doctorate in business administration from Southwest University. He is a board member of three local health planning councils, the Maryland Rural Health Association, and the Maryland Hospital Association’s Council on Legislative and Regulatory Policy. He is also a commissioner appointed by the Governor to the Maryland Community Health Resources Commission.
Business Journal • April 2011
Towers celebrates anniversary
Go-Glass Corporation of Salisbury is pleased to celebrate the one-year anniversary of Brett Towers as manager of its Easton location. Towers comes to the position with over 19 years of sales and Towers management experience. Before joining Mr. Go-Glass in 2010, Towers held positions at Salisbury Brick, Peninsula Oil, and Shore Distributors serving contractor, retail and commercial accounts. Towers is a graduate of Colonel Richardson High School in Federalsburg and served as a team leader during the Gulf War in 1990-1991. He is a member of Ducks Unlimited and other community organizations. For more information, visit www. go-glass.com.
Magee joins Granger & Company Mike Magee has joined Granger & Company, P.A. as a manager. Magee will be actively involved in client services including tax return preparation, accounting/auditing services, information technology guidance and general business conMagee sulting.
Magee is an active certified public accountant and has over 25 years of experience in both public accounting and as a chief financial officer for various Salisbury area businesses. He is a graduate of the University of Delaware with a bachelor’s degree in accounting and a master’s in business administration from Salisbury University. Magee lives in Salisbury with his wife, Sallie and their daughters, Chrissy and Kelly.
Wolfe in top 25 list
Ira S. Wolfe was recently selected as one of the Top 25 Online Influencers in Talent Management by HRExaminer. Wolfe, who is president of Success Performance Solutions and the “chief” blogger for Perfect Labor Storm 2.0, placed 10th on the list. This is the 2nd year in a row that Wolfe was honored as one of HR’s top thought leaders based on his utilization of Social Media and Search Engine Technology. To qualify, Wolfe was measured against three key variables: reach, relevance and resonance. Wolfe is also the author of several books including Geeks, Geezers, and Googlization, Perfect Labor Storm 2.0, and Understanding Business Values and Motivators. Success Performance Solutions has offices in Ocean Pines and Lancaster, Pa.
PAGE 23
Commercial Property
Report
By John McClellan, CCIM Sperry Van Ness
In this month’s report, we are reporting on a combination of commercial sales and leases that have occurred in the last several months in Wicomico and surrounding counties. • Richardson & Davis LLC acquired the 5,651 square foot building and land located at 1411 South Salisbury Blvd., from Joanne Nichols for $375,000. The property is home to several tenants including Holly Ridge Antiques. Paul Richardson of Schneider Richardson and Davis brokered the transaction. Future plans for the property were not disclosed. • Riaz and Rizia Ahmed acquired the 1,755 square foot building occupied by Pizza City at 301 East Carroll St. in Salisbury for $200,000 from Cornerstone Investments LLC. • Bayside Real Estate LLC sold their multi-tenant retail center located at 1303 S. Salisbury Blvd. to College Towne Shopping Center LLC based in Naples, Fla. The property is anchored by The Fractured Prune, Nancy N stores as well as High Voltage Cheerleading. The transaction settled at $900,000. • Burke Equipment acquired the former Lift Parts and Services Building at 11196 E. Snake Rd. just north of Delmar, Del. The 8,800 square foot building on five acres sold for $500,000. Jeff Powell of Powell Realtors represented the seller and John McClellan, CCIM of The McClellan Team at Sperry Van Ness represented the buyer. The new Burke Equipment dealership and service center is expected to open this summer. • Waterman’s Cove LLC sold their former restaurant at 925 Snow Hill Rd. in Salisbury to Athanasios Kostis for $495,000. The property consisted of 1.5 acres together with a building of 4,615 square feet. Henry Hanna, CCIM of The Hanna Team at Sperry Van Ness brokered the transaction. Renovations are underway for a new restaurant with an opening planned for late spring. • It’s Fashion Metro, a division of Cato Fashions, leased 10,232 square feet in the Fruitland Plaza/Food Lion Shopping Center. Brent Miller,
CCIM of Sperry Van Ness represented the landlord and Laurie Mazzotta of Retail Strategies represented the tenant. The new store is expected to open in late spring. The transaction was valued at $350,000. • The Roop Group and Exit Shore Realty leased 3,300 square feet at Gateway Crossing from Oak Ridge Baptist Church. The office was leased for three years and will be the company’s new headquarters. Adam Roop of Exit Shore Realty represented the tenant and John McClellan, CCIM of The McClellan Team at Sperry Van Ness represented the landlord. The lease was valued at $81,000. • Northrop Grumman leased the 53,000 square foot Princess Anne industrial park facility owned by The Town of Princess Anne. The manufacturing/office facility was leased to house operations related to Northrop’s government contracts. Joe Schneider of Schneider Richardson and Davis represented the tenant and Henry Hanna, CCIM of The Hanna Team at Sperry Van Ness represented the landlord. The total lease transaction was valued at $2.1m. • Bath Fitter of Delmarva leased 6,375 square feet in the Maryland Avenue Business Center in Delmar from Kraus Development LLC. The new showroom/office/warehouse facility was leased for three years. Rick Tilghman of Sperry Van Ness represented the tenant and Karen Cherry of The McClellan Team at Sperry Van Ness represented the landlord. The lease was valued at $121,000. • Plaza Gateway Salisbury LLC leased approximately 2,800 square feet at 116 W. Main St., Salisbury to the US General Services Administration. Wesley Cox of The Hanna Team at Sperry Van Ness represented the landlord. Jones Lang LaSalle represented the tenant. Write John McClellan, CCIM at Sperry Van Ness – Miller Commercial Real Estate at 206 E. Main St., Salisbury, MD 21801 or email john.mcclellan@svn.com.
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Business Journal • April 2011
Business After Hours
Nabb Research Center
On Feb. 16, the Edward H. Nabb Research Center at Salisbury University, hosted a Business After Hours to invite chamber members and guests to see their latest exhibit, The Eastern Shore Through the Eye of the Photographer, a nationalaward winning exhibit of images of the Eastern Shore shot by its most famous photographer, Orlando Wooten. Dr. Ray Thompson and his staff also shared the history of the Nabb center, and news on future exhibits with the assembled guests. The Nabb Center collects and preserves archival material, artifacts, books - including family history, maps and microfilm pertaining to the Delmarva Peninsula. Delmarva includes the Eastern Shore of Delaware, Maryland and Virginia and was a gateway from the Chesapeake Bay region. The Center is located in the Power Professional Center, located at the intersection of Power & Wayne streets.
Dr. Ray Thompson, executive director of the Nabb Center, with Salisbury City Council candidate Laura Mitchell and her campaign manager, Sarah Myers
Melissa Barnes of Livingston, Hammond & Hill Wealth Management, Brandy White of Schneider, Richardson & Davis Commercial Real Estate, Josh Thomas of Livingston, Hammond, and Hill, and Marly Lynk of Women Supporting Women
Stacie Weisner of the Delmarva Zoological Society, and Cheryl Nemazie of Studio “C” Design Photography
Mitch Marriner (center) of Chesapeake Mortgage with Sarah Tyler & Megan Miller of Delmarva Document Solutions.
Connie Strott, board member of the Nabb Center along with Damika Baker and Donna Messick of the Nabb Research Center staff
Business Journal • April 2011
Business Mix It’s Fashion Metro coming to the Fruitland Plaza
Brent Miller, CCIM, CPM, Managing Director of Sperry Van Ness – Miller Commercial Real Estate in Salisbury, MD is pleased to announce that It’s Fashion Metro is coming to Fruitland Plaza Shopping Center in the Spring of 2011. They have leased 10,232 square feet of retail space located in the shopping center anchored by Food Lion on Rt. 13 in Fruitland, MD. Additional tenants in the shopping centers include: Aarons, Curves, Master Tax and Business, LLC, Beauty World, Dollar General, Night Hawk Martial Arts, and an out parcel restaurant, Lucky Star. It’s Fashion Metro offers the latest trendy fashions for the entire family including urban – inspired, nationally recognized brands at low prices every day. The Cato Corporation who owns the store is a leading specialty retailer of value priced fashion apparel operating three store brands – Cato, It’s Fashion, and It’s Fashion Metro. For more information, please contact Brent.Miller@svn. com
Company named All Star
Ballroom Made Simple, a local ballroom dance studio teaching Ballroom/Latin group, private and bridal lessons, has received the 2010 All Star Award from Constant Contact, Inc., marketing advisor to more than 400,000 small organizations worldwide. Ballroom Made Simple is one of Constant Contact’s 2010 top performers and most prolific user of its email marketing program. Owner/Instructor Pam Wood says, “I am excited to be recognized by Constant Contact for successful use of its email marketing program. It has helped me to better organize my email campaigns to over 200 subscribers.” Wood welcomes new subscribers.
Join her free mailing list at www.ballroommadesimple.com or www.facebook.com/ballroommadesimple.
CAT COUNTRY named finalist
97.5 & 105.9 CAT COUNTRY (WKTT/WZKT-FM) in Salisbury, has been chosen as one of 50 finalists for the 2011 Crystal Awards from the National Association of Broadcasters (NAB) for their outstanding yearround community service. Crystal Radio Award finalists were chosen by a panel of judges representing broadcasting, community service organizations and public relations firms. Cat Country has previously been named as a Crystal Award winning station in 2000. This year, Cat Country is one of four stations owned by Delmarva Broadcasting Company to be selected as a finalist for the NAB Crystal Awards - joining WSTW and WDEL in Wilmington, Del. and WAFL in Milford, Del. Finalists will be honored and the 10 winners announced at a luncheon on April 12, during the NAB Show in Las Vegas.
Burke Equipment buys building The McClellan Team, including Senior Advisor John McClellan, CCIM and Advisor Karen Cherry, with Sperry Van Ness – Miller Commercial Real Estate in Salisbury, has announced the acquisition of the former Lift Parts and Services Building by Burke Equipment Company. The 8,800 square foot building situated on five acres is located at the corner of US 13 and East Snake Road just north of Delmar, Del. Burke intends to relocate their existing Seaford, Del. facility to Delmar in order to provide a more centralized location for customers in Wicomico, Worcester and southern Sussex County. The facility will house a full-
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service Kubota and Bobcat dealership this coming summer.
CU explores expansion
Chesapeake Utilities Corporation is exploring natural gas service to Worcester County, Md., as a result of increasing community interest. “We are currently assessing the economic viability of expanding our pipeline and distribution infrastructures. If deemed economically viable and pending any required regulatory approvals and franchise agreements, natural gas could be available in northern Worcester County by the end of 2011,” said Stephen C. Thompson, senior vice president of Chesapeake. As part of a proposed 2011 pipeline expansion project, natural gas would be available in the towns of Dagsboro, Frankford and Selbyville, assuming all of the necessary governmental approvals are granted. Natural gas service would be available to customers in close proximity to the pipeline and distribution systems. In the future, these systems could be expanded as customer demand for natural gas grows. Over the last decade, the delivery capacity of the company’s natural gas transmission pipeline has increased by about 120 percent. Chesapeake Utilities’ natural gas distribution division has also introduced natural gas service to the Sussex County communities of Milford, Milton, Georgetown, Harbeson and Millsboro. The company’s recent transmission and distribution systems’ expansions lay the groundwork for future system expansions in these communities as customer demand grows.
Stern appointed to committee
John M. Stern Jr., managing partner with PKS & Company, P.A., Certified Public Accountants and Advisors to Business, has been selected
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to serve as a member of PKF North American network’s Privately Owned/ Family Business Committee for 2011. PKF North American Network is a membership association comprised of 97 independent accounting and consulting firms in North America that are dedicated to serving middle-market businesses and individual clients. The Privately Owned/Family Business Committee members are leaders in their field, with proven track records providing service and solutions to accounting clients. These leaders are chosen based on their depth of knowledge and experience. “As a member, I have the opportunity to gain valuable industry information, such as benchmarking data, best practices and resources, while also learning from key insights of other professionals who, like me, work very closely with accounting clients,” said Stern.
Businesses contribute to cause
A group of businessmen and women who live and work on the Eastern Shore of Maryland recently made a $4,245 contribution to the Warrior Foundation. Donating companies and individuals are LWRC International of Cambridge; Marshall Real Estate Auctions, Allen-Marshall Auctioneers and Appraisers and Sundance Pools of Delmarva, all in Salisbury; and Michelle Kukta of Rhodesdale. LWRC manufactures tools for warfighters, law enforcement and civilian shooters. The dual mission of the SOWF is to provide an all-expenses paid college or vocational scholarship to the surviving children of fallen special operations personnel; and provide wounded special operators’ families $2,000 overnight so they can get to the bedside of their loved one. For more information about the SOWF, visit www.specialops.org.
Saving energy is easy as -1. www.choptankelectric.coop 2. www.togetherwesave.com 3. www.energizeefficiently.com Great information at your fingertips!
(410) 860-8888
Choptank Electric Cooperative
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Director’s Journal Continued from page three
hard for many to stomach. Unions, who were feeling confident of a rebound in membership and influence after the 2008 election, have taken to the streets to protest. Even big labor friendly states like Maryland are finding the cost of
Business Journal • April 2011 past agreements too high to sustain. This summer will be critical to determining the path of the global economy and our local conditions will likely mirror the world’s situation. Will the Middle East oil region become stable again and get oil to the market at less than $100 a barrel?
BEACH GRASS - George, Miles and Buhr employees; Judy Schwartz, Cathy Dickerson, Charlie O’Donnell and families planted beach grass at Broadkill Beach. The effort was organized by DNREC.
Will other oil producing regions, including the USA, step up to the need and increase production? Will conservation result in reduced demand and lower cost? Will the rebuilding of Japan move forward quickly creating jobs and new investment in their infrastructure that will help power a regional economic boom? Will we be spared any additional major disasters, both natural and manmade? Will the government find a way to meet their needs without taking cash out of the hands of consumers? Only time will tell. Henry Lee Vinyard Jr. It is with great sadness that we say goodbye to Henry Lee Vinyard Jr. Henry was an active member of the community and a leader in the Salisbury Area Chamber of Commerce. Henry served as the Legal Counsel for the Chamber for 13 years and insured the Chamber operated ethically and within the Bylaws. He was a founding member of the Salisbury Area Chamber of Commerce Foundation, completing the incorporation in 2002 and served on the SACC Foundation for its entire existence. He loved to debate all sides of an issue in order to get to the best possible decision for the organization. Henry’s insight and humor will be missed.
WSW leader honored
The Board of Directors and staff of Women Supporting Women are proud to announce that their Executive Director, Sue Revelle, has been named one of Maryland’s Top 100 Women for 2011. A registered nurse who also works at Peninsula Regional MediRevelle cal Center (PRMC), Sue co-founded the non-profit Women Supporting Women (WSW) in 1993. The group started out of her home after discovering the need to help women through their journey with breast cancer. With offices now in Salisbury, Berlin and Crisfield, WSW still fulfills its original mission: to provide awareness, education and support to all those who are affected by breast cancer. A grass-roots organization, all of WSW’s funding stays right here on Delmarva to provide free services and support to local breast cancer survivors, their families and friends. For more information, visit www.womensupportingwomen.org. Other award winners from the Eastern Shore this year include Peggy Naleppa from PRMC, and Thelma B. Thompson and Veronique Diriker, both from UMES. The award ceremony will take place on May 9, at Meyerhoff Symphony Hall in Baltimore.
Education
Adobe courses begin April 13
Learn how publishers and marketing professionals use Adobe software to work with graphics, modify digital or scanned images and create publications by taking Adobe courses that are being offered this spring by the continuing education division at Wor-Wic Community College in Salisbury. Students can learn how to use XML, RSS feeds, data sets and JavaScript to automatically and attractively display information on Web pages by taking “Web Scripting Using Dreamweaver,” which is being offered on Wednesdays, April 13 through May 4, from 6:30 to 9:30 p.m., at the college campus on the corner of Route 50 and Walston Switch Road. Experience with the Web programming language known as HTML, graphics, cascading style sheets (CSS) and scripting is recommended. “Adobe InDesign – Introduction” is being offered on Tuesdays and Thursdays, April 14-26, from 6:30 to 9:30 p.m., at the college campus. The course will cover how to design newsletters, brochures and multi-page magazines by using layout techniques, type and page controls, special effects, pallets and drawing tools. Learn about photo organizing, image creation, special effects, layers, color correcting and other image editing tools and techniques by taking “Adobe Photoshop – Introduction,” which is being offered on Thursdays, April 28 through May 26, from 6:30 to 9:30 p.m. at the college campus. Adobe graphic design courses, including InDesign, Illustrator and Photoshop, are also being offered online at www.ed2go.com/worwic. These sixweek courses begin Wednesday, April 20.
Business Journal • April 2011
For more information about the oncampus courses, call 410-334-2815 or visit www.worwic.edu.
CNA program night
The continuing education division at Wor-Wic Community College is offering a free certified nursing assistant (CNA) program night on Tuesday, April 12, from 6 to 8 p.m., in Room 103 of the Workforce Development Center at the college campus on the corner of Route 50 and Walston Switch Road in Salisbury. The session is designed to help prospective students learn about CNA courses being offered by Wor-Wic. An overview of the types of CNA jobs available in the area and information about skills needed for employment will be provided. To reserve a seat, call 410-219-2836.
Computer information session
The continuing education division at Wor-Wic Community College is offering a free computer information session on Thursday, April 7, from 5 to 6:30 p.m., in Room 103 of the Workforce Development Center at the college campus on the corner of Route 50 and Walston Switch Road in Salisbury. The session is designed to help prospective students determine what noncredit courses or sequence of courses would best meet their needs. Continuing education administrators and instructors will be available to help those new to computers determine what courses to take first, as well as to help more advanced users determine how to upgrade their existing skills. On-site registration will be available. To reserve a seat, call 410-334-2815.
K9 UNIT DONATION - The Fruitland Chamber of Commerce presents a donation to the Fruitland Police Department for $500 for a Police K9 unit. From left are Amanda Pollack, chamber vice president, Dizzy Bromley, chamber president and Chief Michael Phillips.
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SU’s Season of Celebrations By Richard Culver Media Relations Director
T.S. Eliot to the contrary, April can be a joyous month! Several Salisbury University programs are celebrating milestones – anniversaries that reflect some of the campus’ most valued traditions. They include the arts and humanities, undergraduate research, community service, and, of course, scholarly achievement. The Dance Company, one of the campus’ most popular performance ensembles, marks its golden anniversary Wednesday-Saturday, April 13-16. A retrospective concert is 8 p.m. in Holloway Hall Auditorium. The lively evening features dances by students and faculty, as well as returning guests and company alumni. “We are looking back at 50 seasons of dance and celebrating the music that has inspired dancers over the last half century,” said Director Mary Norton, “from oldies to hip-hop.” Highlights include a modern piece by Dr. Victoria Hutchinson, who directed the company for nearly two decades and now chairs the Theatre and Dance Department. Awardwinning choreographer Stephanie Powell, performing arts teacher Linda HallmanDarr and former company president Katie Erdman also are featured, among others. With roots stemming from a 1960s student club, the company has evolved into a performing ensemble with works often choreographed by professionals. Dancers must go through a selective audition process and, academically, they now have the backing of an accredited course and a dance minor. “These are talented University students, proficient in genres ranging from ballet to jazz and other contemporary styles,” said Norton. “I’m always amazed at their skills. Between the costuming and choreography, and the colorful work of our lighting technicians, it’s a visual treat.” A pillar of an SU education, research is another longstanding tradition that enriches students’ lives. The University hosts its 10th Student Research Conference on Friday, April 29. “The conference is one of SU’s many gemstones,” said chair Dr. Suzanne Osman of the Psychology Department. “It’s pretty unusual for a university this size to hold an event of this quality and magnitude. Our campus has an academic culture that really supports scholarly exploration.” Each year, SU graduate and undergraduate students have the opportunity to work one-on-one with faculty mentors on projects and then submit their work for consideration to the conference. This year, students are expected to deliver some 114 oral and 49 poster presentations, with topics
ranging from the sciences to the performing arts. SU alumnus Diane Auer Jones, a nationally regarded education policy expert from Washington, D.C., also speaks. That same day, SU celebrates a decade of giving back to the community – and to the American Cancer Society (ACS) – through its highly successful Relay For Life. From 6 p.m.–6 a.m., members of the campus and greater communities will again walk SU’s intramural track together. “We want everyone to rev up for Relay, and we hope to, as this year’s theme declares, ‘Take a Bite out of Cancer,’” said Co-chair Marshall Boyd. Since 2002, the University has raised more than $700,000 to help those who are battling the disease, and SU’s Relay consistently has been one of the top collegiate fundraisers in the nation. In addition, the University has twice been named one of only 20 “Leaders of Hope” by Colleges Against Cancer, a nationwide ACS program uniting students, faculty and staff. The next day, the Thomas E. Bellavance Honors Program looks back, and forward, after three decades of achievement. A symposium reflecting on 30 years of Honors education features Dr. Richard England, current director, and Dr. Tony Whall, who led the program from its inception in 1980 to 2006. Also speaking is Dr. George Scouten, an SU Honors graduate, who in 2010 was named the South Carolina Independent School Association’s Teacher of the Year. “The idea is that small discussionbased classes allow students to engage more in-depth about material, with each other and with professors,” said Dr. Lucy Morrison, associate director. She added that there is an emphasis on experiential learning, for instance, classes that explore the chemical processes in cooking or the literary world of Jane Austen through period dance. The program started with some 20 freshmen and has now grown to more than 250 active members. These celebrations follow on the heels of the Salisbury Symphony Orchestra’s Silver Anniversary Gala in March. A partnership between the community and the university first launched in 1986, the orchestra has earned a reputation as a model for musical collaboration in Maryland. I hope to see you at some of these events, and bravo to all!
Business Journal • March 2009 Business Journal • April 2011
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2011chance DIRECTORY Give everyoneAPRIL the same when you’re hiring By Jackie Gast
Human Resources
I recently watched a TV show called “What Would You Do?” where two young women, who were deaf, were asking a coffee shop ... wouldn’t it be better business owner if they could to base hiring decisions apply for a kitchen job. The on qualifications and owner openly said to them that they could apply but he not suppositions? was not going to hire them because they were deaf. It appeared that many how wrong he was to discriminate customers overhearing the conversaagainst the women. tion looked upset and left the shop but Another customer who said she didn’t say anything in the women’s deworked in the human resources field fense. One man overheard the conversa- advised the owner that he could not tion and firmly told the owner at length
Name
Contact
discriminate against people with disabilities but that he should accept the applications and later mark each as “unacceptable applicant.” As it turned out, the owner and the women were actors and the ruse was to see how others would react to the situation. Outside the shop, those customers who left, when told it was an act, said they would have no longer patronized that business had it been real. Weiner Benefits Group in Wilmington, Del., produces HR Insights, a publication containing the article, Avoid 10 Common ADA Mistakes. They suggest three positive action items for employers: 1. Keep job descriptions detailed and
accurate. They should be up to date and include essential job functions. Keep in mind that essential job functions are subject to reasonable accommodations. A good strategy might be to exchange essential job functions with a co-worker’s job description. 2. Develop an accommodation policy. Weiner recommends all reasonable accommodation requests should go through HR or one person. HR should ask supervisors and particularly the employee/job applicant for solutions as to how to accommodate. 3. Train supervisors. HR knows the law typically, but do the supervisors? Four of the 10 mistakes are: Continued on page 31
Business Journal Directory
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ADVERTISING Morning Star Publications, Inc. Melissa Perdue 302-629-9788 302-629-9243 mperdue@mspublications.com 951 Norman Eskridge Hwy., Seaford, DE 19973 302-841-0887 _________________________________________________________________________________________________________________________________________________________________________ ARCHITECTS & ENGINEERS Andrew W. Booth & Associates, Inc. Matthew Smith 410-742-7299 410-742-0273 awbengineers.com msmith@awbengineers.com 1942 Northwood Dr., Salisbury, MD 21801 Debbie Bailey dbailey@awbengineers.com _________________________________________________________________________________________________________________________________________________________________________ Davis, Bowen & Friedel Michael Wigley 410-543-9091 410-543-4172 dbfinc.com mrw@dbfinc.com One Plaza East, Suite 200, Salisbury, MD 21801 _________________________________________________________________________________________________________________________________________________________________________ George, Miles & Buhr, LLC Michelle Everngam 800-789-4462 410-548-5790 gmbnet.com meverngam@gmbnet.com 206 W. Main St., Salisbury, MD 21801 _________________________________________________________________________________________________________________________________________________________________________ ARCHITECTURAL & ENGINEERING SUPPLIES DiCarlo Precision Instrument & DiCarlo Precision Imaging John DiCarlo 410-749-0112 410-749-9323 dicarlo1.com john@dicarlo1.com 2006 Northwood Dr., Salisbury, MD 21801 _________________________________________________________________________________________________________________________________________________________________________ AUTO DEALERS Pohanka Automotive Group Chris Hagel 410-749-2301 410-742-5168 pohankaofsalisbury.com chagel@pohankaofsalisbury.com 2012 North Salisbury Blvd., Salisbury, MD 21801 ext: 8030 ________________ ________________________________________________________________________________________________________________________________________________________ Sherwood of Salisbury Matt Romanowski 410-548-4600 410-548-4662 sherwoodofsalisbury.com mattromo@sherwoodofsalisbury.com 1911 N. Salisbury Blvd., Salisbury, MD 21804 _________________________________________________________________________________________________________________________________________________________________________ COMMERCIAL BROKERAGE Rinnier Commercial Blair Rinnier, CCIM, CPM 410-742-8151 410-742-8153 rinnier.com brinnier@rinnier.com 218 East Main St., Salisbury, MD 21801 _________________________________________________________________________________________________________________________________________________________________________ CONSTRUCTION Malone Homes Jason Malone 443-260-4775 443-260-1769 malonehomesmd.com jason@malonehomesmd.com PO Box 1109, Allen, MD _________________________________________________________________________________________________________________________________________________________________________ Ruark Builders Barbie Hanneman, VP 410-749-0193 410-860-4875 ruarkhomes.com bhanneman@ruarkhomes.com 4920 Snow Hill Rd., Salisbury, MD 21804 410-677-3835 _________________________________________________________________________________________________________________________________________________________________________ FINANCIAL The Bank of Delmarva Debbie Abbott 410-548-1100 410-742-9588 bankofdelmarva.com dabbott@bankofdelmarva.com 2245 Northwood Dr., Salisbury, MD 21801 ________________________________________________________________________________________________________________________________________________________________________ HEATING AND AIR Mid-Atlantic Heating and Air 410-546-5404 410-546-5418 2312 Allen Dr., Salisbury, MD 21801 ________________________________________________________________________________________________________________________________________________________________________
Business Business Journal Journal •• April June 2011 2009
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Pork in the Park BBQ returns The eighth annual Pork in the Park BBQ Festival at Winter Place Park is April 15-17. An estimated 130 BBQ teams are competing in this familyfriendly event. Each team will spend the weekend slicing, seasoning and sizzling pork, chicken and beef in hopes their cooking will earn them a portion of the $19,000 in cash prizes and invaluable bragging rights on the Kansas City Barbeque Society (KCBS) BBQ Circuit. The competition decisions lie in the hands of the KCBS certified professional judges. The festival surrounding the competition is three days of events with entertainment the whole family will enjoy - all for $2 per person and kids under 12 are free. Taking part in the largest KCBS Festival on the East coast, attendees can enjoy live entertainment including blues, country and southern rock on the
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festival stage. Friday night will offer a Froggy 99.9 Country Showdown and Saturday night welcomes Matt Ryan in Bruce in the USA. Ryan’s striking resemblance to Springsteen and amazing portrayal will leave you feeling like you just saw “The Boss” live in concert. Sunday afternoon, Chase Rice will perform. All entertainment is included with admission and attendees are encouraged to bring a chair or a blanket to grab a great seat. The weekend also features the return of the Mountaire Chickin’ Pickin’ contest on Saturday, where a champion picker will be crowned. Sunday will kick-off with an Amateur Backyard BBQ Competition and a cornhole competition. Throughout the weekend, craftsmen and artists will take part in the festivities offering their jewelry, pottery, photography and artwork.
Contact
APPRENTICESHIP PROGRAM - Participants in the Chamber Foundation Drywall and Painting Pre Apprenticeship Training Program put the finishing touches on their hands-on project. We are still looking for employment opportunities for some of the program graduates. Contact Joe Giordano at 410-860-6664 for more information.
Business Journal Directory
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INDUSTRIAL COMMERCIAL PAINTING ProCoat, PO Box 2154 David Ennis 410-749-7491 443-944-9924 procoatdmv.com dennis@procoatdmv.com 26538 Siloam Rd., Salisbury, MD 21802 ________________________________________________________________________________________________________________________________________________________________________ INSURANCE Allstate Insurance Fred Pastore 410-860-0866 410-860-0869 allstate.com/fredpastore fredpastore@allstate.com 111 Naylor St., Salisbury, MD 21804-4333 ________________________________________________________________________________________________________________________________________________________________________ Atlantic/Smith, Cropper & Deeley Laura Deeley Bren 410-835-2000 410-835-2036 ascd.net lbren@ascd.net 7171 Bent Pine Rd., Willards, MD 21874 ________________________________________________________________________________________________________________________________________________________________________ Avery Hall Insurance Group Kevin Hayes 410-742-5111 410-742-5182 averyhall.com khayes@averyhall.com 308 E. Main St., Salisbury, MD 21801 Joe Gast jgast@averyhall.com ________________________________________________________________________________________________________________________________________________________________________ Gamee Elliott, State Farm Insurance Gamee Elliott 410-749-4725 410-749-4175 statefarm.com gamee.elliott.bvm6@statefarm.com 923 Eastern Shore Dr., Salisbury, MD 21804 ________________________________________________________________________________________________________________________________________________________________________ RPS ISG International Brad Sutliffe 410-901-0736 410-910-0836 isgintl.com Brad_Sutliffe@isgintl.com 204 Cedar St., Cambridge, MD 21613 ________________________________________________________________________________________________________________________________________________________________________ Landmark Insurance & Financial Group Charles McClenahan 410-651-2110 410-651-9288 landmarkinsuranceinc.com charlie@ 30386 Mt. Vernon Rd., Princess Anne, MD 21853 888-651-2111 landmarkinsuranceinc.com ________________________________________________________________________________________________________________________________________________________________________ PRINTING DiCarlo Digital Center. Joey DiCarlo 410-749-9901 410-749-9885 dicarlodigitalcopycenter.com joey@dicarlo1.com 109 South Division St., Salisbury, MD 21801 ________________________________________________________________________________________________________________________________________________________________________ RECYCLING Delmarva Recycling Greg Stein 410-546-1111 410-543-9005 delmarvarecycling.com gstein@delmarvarecycling.com 909 Boundary St., Salisbury, MD 21801 ________________________________________________________________________________________________________________________________________________________________________ REAL ESTATE Remax Crossroads, PO Box 307 Susan Mergargee 443-736-3373 443-736-3379 LiveonDelmarva.com susanmegargee@remax.net 103 E. Main St., Fruitland, MD 21826 Broker, Owner ________________________________________________________________________________________________________________________________________________________________________ TIRE & AUTO CENTER Burnett White Dawn Tilghman 410-742-2222 410-543-4182 burnettwhite.com burnettwhite@cavtel.com 412 East Main St., Salisbury, MD 21804 ________________________________________________________________________________________________________________________________________________________________________ WATER Sharp Water Lisa Rice 410-742-3333 410-543-2222 sharpwater.com lrice@sharpwater.com 129 Columbia Road, Salisbury, MD 21801 ________________________________________________________________________________________________________________________________________________________________________
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Business Business Journal Journal •• April April2011 2011
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Business After Hours
Sherwood of Salisbury
On Thursday, February 24 from 5 to 7 pm, Salisbury Chamber members, community leaders, and business owners were invited to a Business After Hours at Sherwood of Salisbury located at 1915 North Salisbury Blvd. in Salisbury. Matt Romanowski from Sherwood welcomed all those who came out to participate in the evening. A wide array of food and beverages were on hand during the event for those to enjoy while networking. Sherwood of Salisbury offers our community new and pre-owned vehicles, a body shop for all those little dings that occur, a service and parts area to keep our cars in good shape and on the road, along with their automotive expertise when you have any questions. Thank you to Sherwood of Salisbury for a wonderful event. If you would like more information or in the market for a new car, visit www.sherwoodofsalisbury. com
Matt Romanowski from Sherwood of Salisbury welcomed everyone to the Business After Hours.
Taylor Pearson and Adrienne Naleppa of Sherwood of Salisbury.
Laurie Crawford, Long and Foster Real Estate with new member, John Cannon, Cannon Management & Rentals, LLC and Teri Monahan, WMDT-TV
Business Journal Advertising Index The following Directory of Business Journal advertisers provides quick reference for your convenience. The number appearing before the name of the business refers to the page number where the ad appears in this edition of the Journal.
Business Counselors 18 Score . . . . . . . . . . . . 749-0185
Accessories 12 Trinkets . . . . . . . . . . 334-6006
Education 26 Wilmington University . . . . . .877-456-7003
Architecture 8 AWB Engineers . . . . 742-7299 Advertising 5 Comcast Spotlight . . 546-6610 Automobiles & Services 4 Pohanka of Salisbury . . . . . . . . . 1-877-4-POHANKA 23 Sherwood of Salisbury . . . . . . . . . 548-4600
Construction 14 All States Construction. . . . . . . 352-9800
Employment 25 Express Employment . . . . . . . 860-8888 Energy 7 Shore Energy Systems, Inc. . . . . . . 896-4749 Entertainment & Events 32 Salisbury Festival. . . . . . . . . . . 749-0144
Farm Supplies 13 The Farmers and Planters Co. . . . 749-7151
Insurance 11 Avery Hall. . . . . . . . . 742-5111 9 ISG. . . . . . . . . . .800-336-5659
Florist 20 Edible Arrangements . . . . . 677-0350
Jewelers 13 Kuhn’s . . . . . . . . . . . 742-3256
Graphic Design 31 Matice . . . . . . . . . . . 858-4775
Paving 10 Chesapeake Paving. 742-2330
Health 17 Accurate Optical. . . . 749-1545
Real Estate 6 Remax/Crossroads . . . . . . . . . . . . . .443-736-3373 2 Sperry Van Ness . . . 543-2440 18 Pemberton Business 749-0566 21 Weisner Real Estate 742-7141
16 Apple Discount Drugs . . . . . . . . . . . . . 543-8401 15 Peninsula Pharmacy . 546-3333 Heating & Air Conditioning 20 Mid-Atlantic Heating . . . . . . . . . . . 546-5404
Utilities 25 Choptank Electric. . . . . . . . 877-892-0001
Business Journal • April 2011
Brent Voigt, Express Tech Computer Company with prospective member, Alexis Carnegie-Dunham with PMStudy.
PAGE 31
Harvey Evans, Thomas Nichols Painting with Erin Middleton and Bryan Murfree of Telewire, Inc.
Human Resources Continued from page 28
David Insley, Culling Innovations with prospective member, Felicia Goodman from Felicia’s Alterations and Becky Insley.
1. Ending accommodation dialogue too early with an employee if no reasonable accommodation can be found to help the employee perform an essential job function. In other words, keep trying. 2. Taking a manager’s word that a function is, in fact, essential. 3. Using the “undue hardship” provision too liberally. Using other employees’ reactions is generally not accepted. For example, if the person with a disfigurement does a good job, the physical disability becomes insignificant.
2010:
4. Discussing details of a disability with the employee’s manager. Only the accommodation being made and how the manager will interact with the employee, such as a person who is deaf, are relevant. Tune in next month for the other six common mistakes. In this day and age of video technology and flip cameras, wouldn’t it be better to base hiring decisions on qualifications and not suppositions? If you give everyone the same chance, you never have to worry about anything coming back to bite you and you may just end up with a great employee.
2011:
OUR BUSINESS HAS
DOUBLED IN SIZE
& WE CAN HELP YOU GROW TOO Contact us today and get your business booming! 410-858-4775 · www.maticeinteractive.com
WE MOVED to a bigger space! Our new address: 212 W. Main St. Suite 301B Salisbury, MD 21801
April 29 - May 1, 2011 Downtown Salisbury & Riverwalk Park FridAy, APril 29Th (New!) Craft Beer Preview 1-4 p.m. on the River in downtown Salisbury Carnival and Free Block Party 4-11 p.m. Sponsored by Pepsi Riverwalk Park on the Wicomico River Music, food vendors, beverages, carnival rides, games, and more! Ribbon Cutting and Opening Ceremony 6 p.m. at Riverwalk Park
SATurdAy, APril 30Th 6th Annual Ben Layton 5k Run/Walk Race will start at 9 a.m. at the Salisbury Zoo Registration will begin at 8 a.m. at the east entrance of the Zoo. Proceeds will benefit The Leukemia & Lymphoma Society. Market Place Downtown 10 a.m.-4 p.m. East Main St. & Division St. Local clubs and businesses will have displays & items for sale. Don’t miss your favorite strolling costumed characters!
Arts on the Plaza 10 a.m.- 4 p.m. Arts and Crafts booths along the downtown plaza with children’s arts activities & live entertainment. Sponsored by AI&G, SWAC, US, Inc, and Arts & Entertainment Steering Committee
2nd Annual Craft Beer Tasting Event 3-7 p.m. in Riverwalk Park Sample and learn about a variety of local craft brews from around Maryland and Delaware. Tickets $30 per person Music by The Electric Company
Main Street/Riverwalk Food & Beverages 10 a.m.-4 p.m. (Main Street) 10 a.m.-8 p.m. (Riverwalk & Market Street)
Princess Tea Party 1-2 p.m. For children ages 4-10. Come to the Salisbury Area Chamber of Commerce dressed in your finest princess attire for an afternoon tea, with games, entertainment, and a chance to get your picture taken with a princess. Tickets on sale at the Chamber.
9th Annual Festival Park & Flea Sponsored by Urban Salisbury, Inc. Held in the parking lot in front of the State Office Complex off of Rt. 13 Community Performances, Demonstrations & Exhibitions 10 a.m.-4 p.m. Three stages of entertainers all day long on the Arts on the Plaza Stage, Government Plaza Stage, and Court Street Stage! Salisbury Festival Car Show Hosted by Wheels that Heal Car Club on East Main St. Registration begins at 9 a.m. Cat Country’s Delmarva Star Challenge 1-3 p.m. in Riverwalk Park
Salisbury Festival “Green Zone” 10 a.m.- 4 p.m. on Division St. Discover local businesses & organizations that are helping to keep our environment clean & “green!” Municipal Government Works Display 10 a.m.-2 p.m. on Baptist Street Sponsored by City of Salisbury
SuNdAy, MAy 1ST Carnival Rides Noon-5 p.m. Wristbands available!
Free Admission & Free Parking in the City Parking Garage all weekend! For more information call 410-749-0144 or visit www.salisburyfestival.com
Presented by Comcast, Toyota, and the City of Salisbury