Salisbury Business Journal

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Business Journal PO Box 510 Salisbury, MD 21803-0510

The Regional Chamber Newsletter

Vol. 13 No. 1

Dedicated to the Principles of Free Enterprise

August 2009

Economic forecast brighter than just six months ago for Delmarva O

Fruitland

Traditional small town America at its best.

Pages 18 - 22

First Job

Some people always know what they want to do. Tom Becker of the Becker Morgan Group shares how architect has always been his dream job.

Page 12

INDEX Ad Directory........................................ 37 Barometer............................................. 9 Benefit Spotlight................................. 10 Business After Hours......................... 14 Business Directory............................. 36 Business Mix...................................... 38 Calendar............................................. 17 Chamber news..................................... 4 City of Salisbury................................. 23 Education........................................... 32 Health................................................. 26 Investing............................................. 35 Member Spotlight................................. 8 New members...................................... 7 Personnel........................................... 24 Real Estate......................................... 16 Salisbury University............................ 33

n Tuesday, June 30, an Economic Update was presented at Salisbury University with much better news for the Lower Shore business community than was heard during January’s 21st Annual Economic Forecast.

The Salisbury Area Chamber of Commerce Economic Forecast Committee planned this half-day program of expert presentations to fulfill a promise made at the January meeting to provide a mid-year update to help local businesses, organizations and governments deal with these tough economic times.

The program was held with the assistance and sponsorship of Jon Sherwell of M&T Bank. Planning for the special update was done with the help of the Tri-County Council for the Lower Eastern Shore of Maryland, Wor-Wic Community College, the University of Maryland Eastern Shore, Salisbury University’s Franklin P. Perdue School Continued to page six

David Ryan of Salisbury Wicomico Economic Development presented a positive outlook for the local economy

‘Get Connected’ Business Expo is September 17

Looking for ways to directly connect with potential customers? Mark your calendar for the “Get Connected” Business Expo on Thursday, Sept. 17, at the Fountains Wedding & Conference Center. Expo sponsors include Comcast Spotlight, Vantage Point Solutions and Nock Insurance Agency.

Specific to the area business community, the showcase will offer a unique opportunity for members to market products and services and to seek out sources of supply for their own enterprises. Space is limited and the show sold out last time, so act now

to reserve your space at this key networking event.

Since the “Get Connected” Business Expo will fall on the same day as the monthly General Membership Luncheon, the Chamber is canceling September’s luncheon. As an alternative, we invite all of our Chamber members to stop by and visit the expo.

New this year, The Fountains Table Restaurant & Bar will offer special discounted lunchtime prices for anyone who would like to have lunch after visiting the expo. Stop by the Chamber booth to pick up coupons for lunch.

Salisbury Area Chamber of Commerce Patrons

www.salisburyarea.com

We are also planning seminars to be offered throughout the day at the expo including a sales workshop presented

by Dale Carnegie and a “Foundations of Leadership” seminar. Contact the Chamber to RSVP for the seminars.

Additionally, a Business After Hours has been planned for 5-7 p.m. that evening at The Fountains. You won’t want to miss this great event!

For more information, contact Shannon at the Chamber at 410-7490144 or visit www.salisburyarea.com.

Let the Chamber help you “Get Connected” today!

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Business Journal • August 2009

PAGE 3

Director’s Journal Working to make Salisbury a safer place to live

By Brad Bellacicco

SACC Executive Director

We must send the

In our society, a situation message to the crimibecomes a problem when the nal element that our perception of the majority believe that it is a problem. community will not be This perception becomes the victims without fightnew reality. The facts may ing back. not support the conclusion, but once the majority or even a vocal minority is converted to believing, it is the new truth. inclined and they show some positive Global warming is a problem betrends in fighting crime, but the avercause it is perceived to be a problem. age person is more influenced by the The minority of Americans who have news reports and stories of victims and doubts about the science behind this friends. issue have lost the war of dueling staThe facts are less important than the tistics. We are creating regulations and perception once the community is conprograms without a universal plan for vinced there is a problem. The public correcting the problem. fears crime, thus it is a major problem.

Currently the perception is being Salisbury’s metropolitan core has a created that the American medical sysreputation of having a lot of crime. The tem is badly broken and in crisis. This facts show some progress. Statistics belief is being created to spur citizens do report a high rate of crime which to support a major overhaul of the is expected in an urban area with our health insurance system. demographics. But, the rate has been in The truth is we have world class decline for two years. The city police medical personnel backed by superior department keeps 85 officers busy antechnology responding in a timely baswering thousands of calls for service. sis to patient needs. Uninsured people They are visible and supported by the walk into hospitals daily and receive Wicomico County Sheriff’s office and treatment.

Maryland State Police. The State’s AtThe problem is political interference torney’s office is aggressively prosecutand complicated financial procedures ing criminals and leading the efforts to that have made the system complex and fight gangs in our area. expensive. The current proposals for The problem we need to focus on change in Congress will shift the cost is the perception of criminals who feel of the uninsured to the business comthey can commit crimes with little or munity and general public. no chance of being caught. Their belief The real need is to reduce the cost is that they can manipulate the court of care, but most people feel this is too system to be released or that the jail hard to do. So, we create a perception time will be short and manageable. of what the problem is so we can have John Dillinger, the 1930’s gangster, something that is fixable. is said to have once responded to the Crime in our area is the same. question of “why do you rob banks,” People perceive crime to be rampant in with the simple truth, “that is where the our area so that is the new truth. Stamoney is.” But he robbed small town tistics are good for the mathematically

banks that seemed to have little real security. Today’s thieves are also looking for the places they believe can be targeted easily for big dollar amounts with little effort or likelihood of arrest. That is why banks located on major highways near the edge of town are more likely to be robbed than downtown branches on congested city streets.

Businesses, law enforcement and the community as a whole need to focus on attacking the criminals’ perceptions.

First, we need to make criminals believe it is not safe to commit crime in our community. They must believe it is safer to either live within our laws or go somewhere else.

We do this by working with police to ensure our establishments are not inviting to criminals. We must install lights, windows, alarms and camera systems that show we are ready to catch them if they try to break in. We need to report and prosecute offenses regardless of how minor.

In the business community we need to share information and ideas more.

Recently Dave Bierman of Peninsula

Total Car Care took it upon himself to talk to his neighboring businesses about the burglaries at his business and how they can work together to stop crime in their area.

This kind of interaction and neighborhood watch for businesses has a good chance of making changes in the perception of the criminals.

We must send the message to the criminal element that our community will not be victims without fighting back. To this end, the Salisbury Area Chamber of Commerce Foundation is proud to announce we are doubling the reward offered by Crime Solvers to $2,000 for information leading to the arrest of those responsible for the murder of the Shell Station owner in June’s armed robbery.

If you are concerned about the impact of crime in our community and want to help create the perception that Wicomico County is a dangerous place to be a criminal, join our Crime Reduction Task Force for a discussion on Thursday, Aug. 13, at noon in the Chamber office.

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PAGE 4

ChamberFest setThefor October Salisbury Area Chamber of

Commerce will host the 10th Chamberfest on Friday and Saturday, Oct. 16-17, from 10 a.m. to 9 p.m. at the Centre at Salisbury.

This is a valuable opportunity for Chamber members and prospective members to get connected to potential customers and promote their products and services by participating in this two day business-to-consumer showcase. Sign up before Sept. 11 and save on your booth space.

Booths will be set up along the main corridors in the mall directly in the flow of weekend traffic. With no other regional mall competition within 50 miles, it serves as the retail hub of our area with over six million visitors annually.

A program of stage entertainment performances during the showcase is also being developed. The Chamber seeks local clubs and organizations such as dance teams, singing groups, and karate groups, etc. to perform on stage during ChamberFest weekend.

Check out this edition of the Business Journal for a copy of the ChamberFest flyer and application. For more information on booth spaces, performing or volunteer opportunities, contact Shannon Mitchell at the Salisbury Area Chamber of Commerce at 410749-0144 or email chamber@salisburyarea.com.

Business Journal • August 2009

Chamber news

Lower Shore Chambers of Commerce

Chamber Berlin Crisfield Delmar

Fruitland Ocean City Ocean Pines Pocomoke City Princess Anne Salisbury Snow Hill

Phone Key contact 410-641-4775 Bill Outten 410-968-2500 Valerie Howard 302-846-3336 John Johnson 410-341-4803 Jean Hungiville 410-213-0144 Melanie Pursel 410-641-5306 Carol Ludwig 410-957-1919 Jill Marsh 410-651-2961 Dennis Williams 410-749-0144 Brad Bellacicco 410-632-0809 Barry Laws

Dues* $100 $100 $60 $50 $150 $130 $150 $50 $200 $70

Members 200 165 88 65 850 300 132 105 825 70

Fax 410-641-3118 410-968-0524

410-213-7521 410-641-6176 410-957-4784 410-651-5881 410-860-9925 410-632-3158

* Basic annual membership cost.

Chamber hosts Fall Job Fair The Salisbury Area Chamber of

Commerce and the One-Stop Job Market will host a fall job fair from 3:30 to 7 p.m. on Thursday, Oct. 15, at The Centre at Salisbury. Booths will be setup throughout the main corridors.

The event is open to any business seeking employees in the Lower Shore area. Tens of thousands of people visit the mall each day so this is a great opportunity to meet with many excellent potential employees.

The show sold out last year so contact the Chamber today to sign up.

Check out this edition of the Busi-

ness Journal for a copy of the Job Fair flyer and application. For more information or to register, contact Shannon at the Salisbury Area Chamber of Commerce at 410-749-0144 or chamber@salisburyarea.com.

Young Professionals Lunch & Learn hosts mayor

On June 19, Mayor James Ireton was the speaker for the Young Professionals (YP) Lunch & Learn. Mayor Ireton discussed his initiatives for the City of Salisbury as well as a call to action for the YPs. He wanted the YPs to know that he welcomes their involvement in the City and its goals for the future.

His speech focused on four main topics: transparency, stimulus, downtown and crime. All four were of considerable interest to the attendees, which numbered over 40. He stated that action is needed and that there are plenty of opportunities for YPs to become more involved in what happens in Salisbury. Mayor Ireton answered questions from the YPs before heading back to work.

Lunch & Learns are only one of the many programs offered by the YP Committee. To learn more, visit www. salisburyyoungprofessionals.com or contact Tiffanie at 410-749-0144 or membership@salisburyarea.com. Look for upcoming events on the Chamber website at www.salisburyarea.com.

Business Affairs Committee Health Care Task Force forming With a stampede in Washington to provide some kind of change to the American health care system in short order, the Salisbury Area Chamber’s Business Affairs Committee is reviewing the proposals and their impact on members.

At the Economic Update on June 30 a panel of health care professionals and insurance experts, consisting of Joni Waldych of Innovative Benefit Solutions, Robin Ferger-Hill of Peninsula Cardiology and Al Redmer of Landmark Insurance & Financial Group, covered the issues facing their industry.

On July 15, Sallie Loughlin of Avery Hall Benefit Solutions presented an overview for the committee on health insurance costs. She pointed out that health insurance premiums have doubled since 1999.

Everyone agrees that every American should have access to medical

care. Currently almost anyone can get care from special clinics such as our own Three Lower Counties Community Services.

Peninsula Regional Medical Center and other area hospitals treat all critical care needs and absorb over $1 million in unpaid health care. Our health care system is up to the task of keeping everyone healthy.

The problems with health care are more with the financial side of providing health care. Too many people have no insurance.

The necessary tort reform to reduce the cost of delivering services is considered too difficult to deal with by many political leaders. Costs are driven up by defensive medicine which requires extra tests to protect doctors from malpractice claims.

The complicated heath insurance reimbursement systems slow the payments and limit the capital for hiring

new personnel or adding state of the art equipment.

The current Medicare and Medicaid and other safety net systems are not covering the costs of services provided causing medical practices to lose money on every patient they help.

The proposed new federal universal health care system has many concerned about speed at which the thousand page legislation is being pushed through Congress without hearings or in-depth study of the costs and impacts.

The Congressional proposals also fail to address the waste caused by defensive medicine and the high cost of malpractice insurance.

Therefore, the Chamber is starting a Health Care Task Force under the Business Affairs Committee to monitor the proposals for modification of the system and to advise members on ways to save money in the current sys-

tem. Anyone interested in joining the group should contact Brad at brad@ salisburyarea.com or 410-749-0144.

An organizational meeting will be held as part of the Wednesday, Aug. 19 Business Affairs Committee meeting at 8 a.m. in the Chamber.

To assist our members now, a free seminar on ways to cut the costs of your existing health care insurance will be held on Tuesday, Aug. 18. at 9 a.m. in the Chamber.

Business Journal requester

Those who receive the Business Journal by mail may help us reduce our mailing costs by emailing us at editor@mspublications.com and asking for a “Requester” form.

By signing the form and returning it via fax or email, you can help us reach our goal for requester status. We need 2001 requesters to reach this goal.

Please help us today.

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Business Journal • August 2009

PAGE 6

Worst of the recession may be over at least for Delmarva Peninsula Continued from page one

of Business, SU’s Business Economic And Community Outreach Network (BEACON), and the Eastern Region Small Business Development Center.

The presentations included a review of positive signs in industries on the Delmarva Peninsula, an update on the health of banking and financial institutions in our area, the challenges of expanding health insurance coverage while lowering the costs, and the opportunities and challenges in energy and green business.

Dr. Memo Diriker of BEACON and Dr. Danny Ervin of ShoreENERGY Group opened with a much more positive perception of the regional and national economy than they had in January.

Some real improvement had been detected in some economy sectors such as renewable energy and agriculture.

Gary Keith, the regional economist from the Rochester office of M & T Bank, saw improvements in most sectors except construction and vehicle

sales. Keith reported that the two regions he saw the most stability and positive economic signs currently are the central New York area and the Delmarva Peninsula. He also felt the recovery would start in the later part of this year and be slow through 2010.

David Ryan of the Salisbury Wicomico Economic Development (SWED) office felt our county had seen the worst of the recession and several companies were starting some expansions.

All of the speakers reported that the unemployment rate will continue to be high for at least another year. Businesses are not ready to reverse cost cutting measures and many have found ways to operate effectively with a smaller staff.

This is not good news for a consumer driven economy.

Ray Nordstrom, owner of Courtesy Chevrolet-Cadillac and Midway Chevrolet-Oldsmobile-Cadillac, provided a first-hand account of the challenges facing General Motors dealers specifically and the automobile industry as a whole.

The health insurance panel, con-

The 2009-2010 Chamber officers are in the front row, from left, Dawn Tilghman, J. Scott Robertson, Sandy Fitzgerald-Angello. Back row, from left, are Matthew Maciarello, Ernie Colburn, Victor Lowe, Robert Mulford Jr., and Michael C. Kleger.

Not pictured are Bill Tingle and S. James. Sarbanes.

2009-2010 Salisbury Area Chamber of Commerce Officers President President Elect Vice President Vice President Vice President Secretary/Treasurer Asst. Sec./Treasurer Legal Counsel Asst. Legal Counsel Past President

J. Scott Robertson Dawn Tilghman Sandy Fitzgerald-Angello Ernie Colburn Victor G. Lowe William D. Tingle Robert Mulford, Jr. James Sarbanes Matthew Maciarello Michael Kleger

J. Scott Robertson, P.A. Burnett White Tire and Auto Pohanka Automotive Group Comcast Spotlight Peninsula Neurosurgical Associates Delmarva Tele-Plus, Inc. Market Street Inn Laws & Robertson, P.A. Hearne & Bailey, P.A. PKS & Co., P.A.

Salisbury Area Chamber of Commerce 144 East Main Street, Salisbury, MD • Phone: 410-749-0144 • Fax: 410-860-9925 email: chamber@Salisburyarea.com • Website: www.Salisburyarea.com

M&T Bank sponsored the first Economic Update Program at Salisbury University on June 30, 2009.

(From left to right) From M&T Bank: Jon Sherwell, Gary Keith, Ginger Donovan, and Kris Ives.

The Economic Update Program included a panel discussion of experts on the proposed health insurance changes. (From left to right) Al Redmer, President of Landmark Insurance & Financial Group, and former MD Legislator and Insurance Commissioner, Joni Waldych, Innovative Benefit Solutions, and Robin Ferger-Hill, Peninsula Cardiology.

sisting of Joni Waldych of Innovative Benefit Solutions, Robin Ferger-Hill of Peninsula Cardiology and Al Redmer of Landmark Insurance & Financial Group, were very concerned about the proposed new universal health care system because it fails to address several key current problems.

The plan fails to insure the payment

to medical practices are adequate to cover the growing cost of operating the medical office.

The Congressional proposals also fail to address the waste caused by defensive medicine (the ordering of test on patients just to protect from potential lawsuits) and the high cost of malpractice insurance.

Business Journal • August 2009

PAGE 7

Salisbury Area Chamber of Commerce New Members America LTD, Inc.

Rep: C. Fred Robinson 10 Washington St. Cambridge, MD 21613 410-228-5202 410-228-0475 (fax) cfrjr@america-ltd.us www.america-ltd.us Providing warehousing and logistics solutions for everyone from entrepreneur to Fortune 500 companies.

410-546-8176 (fax) will.lefort@comcast.net Offering commercial real estate appraisal and real estate consulting services.

Referred by J. Scott Robertson of Robertson Law Office

Peninsula Imaging, LLC

Rep: Terri Mueller 400 S. Brown St. Fruitland, MD 21826 410-742-2053 410-860-9039 (fax) beachbounders@comcast.net www.beachbounders.com Offering gymnastics, cheer, tumbling and dance instruction for ages 9 months to 18 years old.

Referred by John McClellan of Sperry Van Ness-Miller Commercial Real Estate.

Rep: Teresa Cherry 918 Eastern Shore Dr. Salisbury, MD 21804 410-749-1124 410-749-1270 (fax) penrad@verizon.net www.peninsulaimaging.com Offering diagnostic services in MRI, CT, X-Ray, PET Imaging, Mammography, Ultrasound and Vascular testing.

Specializing in the interpretation of xray, and other diagnostic imaging tests and the only licensed physicians in the greater Salisbury area who are fully trained and qualified to interpret your x-rays, mammograms, and PET scans.

Referred by Vicki Shrier of Frugals, A Coupon Source for the Thrifty.

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Rep: Ella Davis 100 Power St. Salisbury, MD 21804 410-543-2060 410-543-2051 (fax) Family Medicine

Lefort Appraisal & Consulting Rep: William Lefort 1003 Mt. Hermon Rd. Suite 104 Salisbury, MD 21804 410-546-8173

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Business Journal • August 2009

Solar thermal applications are money savers

With the high costs of energy, it is great to know there are companies out there to help you save money and have a positive impact on the environment.

One such company is Eastern Shore Solar. Founded in 2005, they have been helping both commercial and residential customers harness the power of the sun to reduce their energy bills.

Eastern Shore Solar was started after its sister company, Realign Technologies, noticed an increase in the demand for alternative energy solutions. Their experience and extensive engineering support have made them a standout solar thermal company on the Eastern Shore.

Their Solar Thermal, solar heated water systems for residential and commercial application, are their primary product. The equipment is the most efficient on the market (as rated by the SRCC); with up to 93% of the energy hitting the solar panels being stored in the tanks. Their applications can include

Member Spotlight Eastern Shore Solar hot water, supplemented heating systems, and radiant heat.

In the past year alone, they have expanded into several large commercial projects on both the Eastern and Western Shore, most notably the Park Place Hotel in Ocean City. Their most recent project is working with AHPharma to develop agricultural applications to help farmers on the Shore cope with the economy and improve their ability to compete in today’s market and regulatory climate.

In talking with Ray Emmons, one of the partners, it is plain to see his general interest in helping people. His favorite thing to do is to talk to people about the benefits of solar thermal applications.

He enjoys watching as people realize the savings they will experience. The next treat is designing a solution specific to the customer’s needs and situation and having it meet or exceed their expectations.

They have even worked with Habitat for Humanity on their LEED green home project in Cambridge. In giving back to the community through this type of project, Eastern Shore Solar is showing that everyone can afford and benefit from the applications their company designs and provides.

Their Chamber membership is another way they have grown their business.

Ray says that, “it has helped introduce

me to new and potentially lucrative markets and to people most tuned-in to the needs of our marketplace.” With this in mind, Ray hopes to expand not only the business, but the awareness of alternative energy solutions.

For more information about how you can save money and the environment at the same time, call Ray Emmons at 410-543-1924 or 410-845-6078. He can also be e-mailed at Ray.Emmons@ EasternShoreSolar.com or Ray.Emmons@comcast.net or visit their website at www.EasternShoreSolar.com. He’ll be happy to discuss ways to help you harness the power of the sun with Solar Thermal energy applications.

Next Month GRAND PRIZE WINNER - Ron Belfont (left), of Perdue Farms, recently accepted a 42” Panasonic Plasma TV and Sony Sound System as the winner of the grand prize drawing at the United Way of the Lower Eastern Shore’s annual Anchor Society Celebration. Presenting the grand prize is United Way’s Aaron Reid. PNC Bank donated the TV and sound system to honor United Way’s most generous donors. Perdue Farms continues to be United Way’s largest corporate campaign.

This year, Perdue Farms’ campaign totaled $242,915, representing $73,000 in corporate donations and nearly $170,000 in employee contributions.

The

Automotive Industry The September issue of the Business Journal will feature a special section on the automotive industry. Contact Emily Rantz to find out how your business can be featured in this issue.

Contact Emily Rantz at 410.749.0144 or email erantz@mspublications.com

Barometer

Business Journal • August 2009

PAGE 9

Salisbury-Ocean City-Wicomico Airport

Wicomico County Sales Tax Collections by category June ‘09

May ‘09

June ‘08

Food & Beverage

$1,240,211

$1,124,482

$1,211,793

Apparel

$288,666

$301,933

$316,419

General Merch.

$1,764,730

$1,622,975

$1,761,148

Automotive & Oil

$432,983

$409,348

$438,710

Furniture & Appl.

$184,576

$165,033

$238,689

Building Supplies

$623,526

$602,743

$759,555

Utilities & Trans.

$612,131

$621,680

$1,006,823

Hardware & Equip.

$237,327

$250,907

$238,910

Miscellaneous

$590,779

$668,303

$637,939

TOTAL

$5,974,929

$5,767,404

$6,609,986

Information courtesy of Comptroller of the Treasury, Retail Sales Tax Division.

June ‘08 . . . . . . . . . . 10,220 July ‘08 . . . . . . . . . . . 11,572 August . . . . . . . . . . . 11,427 September . . . . . . . . . 9,641 October ‘08 . . . . . . . . 10,054 November ‘08 . . . . . . 8,889 December ‘08 . . . . . . . 8,590 2008 Total . . . . . . . 116,705

-7.7 -1.8 -4.5 -1.6 -5.2 -3.2 2.1 -2.6

January ‘09 . . . . . . . . . 8,123 February . . . . . . . . . . . 7,310 March ‘09 . . . . . . . . . . 8,359 April ‘09 . . . . . . . . . . . 8,851 May ‘09 . . . . . . . . . . . 10,042 June ‘09 . . . . . . . . . . 10,957

-5.8 -13.1 -17.0 -5.0 -1.5 7.2

Airline Passengers Enplaned/Deplaned

The number in the right column is the percentage of change in passenger activity compared to the previous year.

National, State, County Unemployment Rates Dec Jan Feb Mar Apr

National

May

7.1

8.5

8.9

9.0

8.6

9.1

Maryland

5.6

6.7

7.2

6.9

6.6

7.1

Wicomico

7.4

9.1

9.4

9.2

8.1

8.3

Worcester

13.4

16.8

16.4

15.0

11.6

9.4

7.6

9.8

10.3

9.6

8.7

9.1

Somerset

Information courtesy of the Maryland Job Service at the One Stop Job Market. (Not seasonally adjusted.)

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Business Journal • August 2009

PAGE 10

Benefit Spotlight SACC website

STUDENT DISCOUNT PROGRAM - The Chamber of Commerce is looking for businesses to participate in the College Student Discount Program. Annually, Salisbury University, Wor-Wic Community College and University of Maryland Eastern Shore students contribute well over $300 million to the local economy. By taking advantage of the College Student Discount Program, businesses can expand their stake in the college market. Business owners who have a marquee are asked to welcome the incoming college students with a message beginning August 17 thru the end of August. To participate, call Cindy Feist at 410-749-0144. If you currently participate and wish to continue, only notify the Chamber office of changes or new discounts. Thank you to PNC Bank for sponsoring the College Student Discount Program for the fourth year. PNC has graciously sponsored this program and many others for the Salisbury Chamber of Commerce. The local management and employees continue to be great supporters of the Chamber and its programs.

Simplified communication management.

Anytime, anywhere.

Many members ask, “How is the Chamber website a benefit for my company?” The answer is that the website is a marketing tool for your company.

The Chamber’s website offers the most comprehensive and up-to-date information available. It is your one stop source for business and community information. The website helps you locate products, services and discounts available to your business and employees. As we encourage you to do business with Chamber members, using the website is the easiest way to find those businesses.

The Chamber website can be an effective marketing tool. Companies can upgrade their listing, offer a Member to Member Discount, offer a College Student Discount, and purchase a banner or logo ad. All of these are placed on the Chamber website for easy access to anyone viewing the page.

The next time you need to find something, check out the Chamber website first; there’s a good chance we have what you need listed there.

For more information, contact Cathie or Tiffanie at 410-749-0144 or membership@salisburyarea.com.

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Business Journal • August 2009

PAGE 11

Innovative thinking is key to business success

By Jackie Gast Did you know that many of today’s hottest technologies were first developed for people with disabilities? Take text messaging. Long used To compete effectively, by the deaf community, it’s an increasingly popular com- businesses of all sizes munication tool for everyone. need employees who can Similarly, the technology think outside of the box. used to improve wheelchairs now powers people on change actually made everyone more Segways up and down city productive. “We got rid of the keystreets. boards. Replaced those with touch What powered these ideas was inscreens,” a company representative novative thinking — the same kind of said. “And guess what we discovered? thinking that drives business success.

To compete effectively, businesses of This makes it better for everyone.” all sizes need employees who can think Of course, innovation isn’t always outside of the box, especially in today’s about technology. When Michigandifficult economic environment. based A & F Wood Products, Inc. And more and more employers are worked with an employee with a visual discovering a ready source for such impairment to reorganize a workstation talent — people with disabilities. On for optimal productivity, the company a daily basis, people with disabilities found that the new layout made more must think about how to tackle chalsense for all employees. lenges and get things done. At work, Sometimes the most innovative ideas this translates into innovation. are the simplest; all that’s needed is a For this reason, innovation is one fresh perspective. of the key themes highlighted in the The Business Case for Hiring People Business Case for Hiring People with with Disabilities, which includes FreDisabilities, an online, multi-media requently Asked Questions on disability source that illustrates how people with employment, is one of many resources disabilities add value to America’s busi- available from the U.S. Department of nesses across six key concerns common Labor’s Office of Disability Employto all employers, regardless of size or ment Policy (ODEP) to help America’s industry. businesses implement policies and In addition to innovation, the Busiprograms that foster more inclusive ness Case addresses return on investworkplaces. ment, human capital, marketing, diversity and social responsibility.

This article was taken directly from A few years ago, when Walgreens the U.S. Department of Labor’s OfCo. adjusted the technology used in fice of Disability Employment Policy’s one of its distribution centers to make (ODEP) website, Business Sense secit easier to use for employees with tion. For more information about disabilities, it quickly found that the ODEP, visit www.dol.gov/odep.

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Business Journal • August 2009

PAGE 12

Tom Becker started learning trade at 16

by Ann Wilmer

Growing up in the suburbs near Pittsburgh, Thomas Becker enjoyed building blocks and metal erector sets and, by his own admission, demonstrated considerable skill with sandbox construction projects. His parents sensed that he might be cut out for a career in architecture and arranged for him to spend a summer working as the low man on the totem pole in an architect’s office when he was 16.

Becker’s apprenticeship included not only observation and gopher work, but also the practical application of mechanical drawing skills learned in high school; more important, it confirmed what everyone suspected.

Becker is always happy to play host to a young person who is thinking about studying architecture in college because he learned lessons that impact how he practices his profession today.

In the small three-person office where he got his first taste of the real thing he said everyone in the office had to do almost anything and everything and that was a tremendous exposure to

My First Job the practical side of architectural practice.

Pay attention to detail. The architect he worked for was designing a house for a client when Becker started work and after roughing out the design and floor plans, he turned it over to Becker to do the drawings.

Since he had taken mechanical drawing in high school, he already had a skill that made him a useful employee and that enabled him to master the representations of all the minutiae of construction as he prepared floor plans and elevations.

“I got excited by all the details that went into a building,” said Becker.

Listen and learn. One of the things his boss stressed – and demonstrated by Continued to page 15

Thomas Becker learned early the value of listening carefully to the professionals out in the field.

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Business Journal • August 2009

PAGE 13

Sassafras Meadows - On Wednesday, May 27,Victoria Park at Sassafras Meadows cut the ribbon at their location on 875 Victoria Park Drive in Salisbury. Delegate Norman Conway, Salisbury Area Chamber of Commerce President, J. Scott Robertson along with City and County Council members and Chamber members helped to open the doors of the newly built Victoria Park at Sassafras Meadows. Sassafras Meadows is Salisbury’s newest affordable apartment community for seniors 62 and over. This community offers comfortable apartments for adults seeking carefree, convenient and sociable living. For more information, call 410-742-3232.

CLUB DONATES TREES - The Wicomico Garden Club donated 12 trees to the Wicomico Youth and Civic Center as part of the Freedom Grove program initiated by the Salisbury Area Chamber of Commerce Beautification Committee. The club donated trees for the original Civic Center many years ago. Club members contributed the money to purchase these trees in honor and memory of loved ones who have served or are serving in the U.S. Armed Forces. Pictured behind the Freedom Grove sign recently installed at the Civic Center are Debbie Oakley, president of the Wicomico Garden Club; Loudell Insley, Beautification chairperson; and Barbara Whitehead, past president of the Garden Club.

Cathy’s Pet Salon - On June 23, Cathy Jo Williams was surrounded by family, friends, local legislators, and Chamber members as she cut the ribbon to mark the official opening of Cathy’s Pet Salon, Spa and Doggie Daycare at 1005 Mt. Hermon Road. There was plenty of food and refreshments for both two legged and four legged visitors to the facility. Tours and demonstrations were held throughout the day. Many thanks to Cathy Jo and her staff for allowing the Chamber to assist with their grand opening. Congratulations on the new location! Photo by Emily Rantz

PAGE 14

Business Journal • August 2009

Business After Hours Greater Salisbury Building

Aaron Reid, United Way of the Lower Eastern Shore and Greg Allen, Cavalier Business.

On Wednesday, June 24, The Greater Salisbury Building located at 200 Downtown Plaza opened their doors for a Business After Hours. The event was co-sponsored by The Greater Salisbury Committee, JA of the Eastern Shore, Inc., Henson Foundation and Big Brothers/Big Sisters. Guests, who networked and visited information booths for all four businesses, were treated to an array of appetizers provided by Black Diamond Catering.

We thank The Greater Salisbury Building for coming together and hosting a great evening of networking for the Salisbury Area Chamber of Commerce members.

Members of the Salisbury Area Chamber of Commerce gathered in the Greater Salisbury Committee Conference Room for the Business After Hours. At the entrance are Donna Wessels, Salisbury School; Tom Becker, Becker Morgan Group, Inc.; and Jack Heath, Lower Shore Enterprises, Inc.

The evening’s hosts included: back row, Sara Sutton, Big Brothers/Big Sisters; Eileen Lenehan, executive assistant for Greater Salisbury Committee; Jessica Mimms, Big Brothers/Big Sisters; Donna Altvater, executive director for Henson Foundation; Jayme Weeg, JA of the Eastern Shore, Inc.; and T. Jan Wiseman, executive director of the Greater Salisbury Committee. Front row: Lindsay Cunningham, Big Brothers/ Big Sisters.

Prospective members for the Chamber from Creative Minds Marketing Partners include Donna Richards, Frank Bolen and Liz Kain-Bolen.

Networking tip

Remember to follow up!

Sounds simple, doesn’t it? Believe it or not, this is one of the key reasons sales are lost or deals not sealed. Follow up with an e-mail or, even better, with a phone call within three days. It has been proven to be easier to complete the deal if the lines of communication are kept open, than to try to reconnect later.

Studies have shown that it is harder to make a sale and reconnect with the potential employer, if you don’t follow up within three days.

John Hickman, Eastern Region Maryland SBDC; Kelly Rew, PNC Bank; and Terri Reed, Great Scott Broadcasting

Business Journal • August 2009

PAGE 15

Becker tells students to visit the workplace first Continued from page 12

example – was to listen and learn from construction workers. He drew young Becker’s attention to the people working in the trenches and on the ladders. “If you can’t work with them, you can’t be a successful architect,” he told his apprentice.

Becker said that he still appreciates what they do and, while he is not in the field as much as he used to be, he still gets a kick out of talking to them.

“They like to tell you what they think,” he observed.

And he said their observations and ideas are often helpful.

Sell yourself. Just standing

back and watching his employer deal with clients, use his interpersonal skills to sell his ideas and himself, was a learning experience.

“It showed me the practical side of the business before I went off to Penn State to explore the academic side.”

Those interpersonal skills are still important, maybe even more so now that there are new ways of delivering a finished product.

One new method is called design/build. This means a customer hires an architect or a builder and that person becomes the one who coordinates the project working directly with the client and other team members. Interpersonal skills are integral to working as part of a team.

Construction management is similar to design/build but it’s the construction manager who coordinates the project.

Many projects are still done in the more traditional way, meaning that the architect creates the design to suit the customer’s needs and specifications, prepares all the drawings and then puts it out to bid.

Becker described this as three great delivery systems, each having pros and cons, depending on the situation. But he’s comfortable with all three.

Experience is valuable. In addition to spending at lease one eye-opening day visiting an architect's office to get a real understanding of what it’s all about, Becker said that students can and should avail them-

selves of course work that will not only give them a better idea of what architecture is about, but teach them skills they will need in college and in practice.

High schools now offer computer-assisted-design (CAD) courses, useful because much design work is done by computer now.

Any class a student can take in building theory, carpentry, etc., adds to one’s practical knowledge. And art classes, particularly drawing, are useful.

Students interested in design may be happy to know that it doesn’t require advanced mathematics. Almost any structure is going to require consultation with structural, mechanical, electrical and/or civil engineers and you can leave the heavy math to them.

Becker said that many talented designers are scared off at the prospect of serious math being involved, but the math needed to design is not that intense.

Choose a good school. The most important thing he tells anyone who is considering studying architecture is to make sure the school has an accredited degree program so they can go on to get their license. After graduation, architects typically spend three years in a sort of apprenticeship gaining practical on-the-job experience.

Once those objectives are met, they can take the sevenpart exam required for the AIA designation. One good thing, it’s now done by computer on the test-taker’s schedule.

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The backup system provides seamless integration so that if a PBX goes down, an organization’s customer will never know.

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“PBX disaster recovery is one of the most overlooked aspects of business continuity planning.”

As a cost effective solution, industry experts feel that the PBX Disaster Recovery product is an in-demand alternative to high-priced backup phone systems currently being offered.

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Business Journal • August 2009

PAGE 16

How to leverage process to your advantage

By Chris Peek, CCIM Process. Even the word itself carries a negative connotation. With the conflicting information that has Business processes serve as the central been written about process management and process nervous system for your organization. engineering, combined with the nightmares we have all experienced as a result of bad ping one another over a period of years. process, many executives fear the pain If you look at anything from site selecassociated with flawed process more tion to acquisition, capital formation, than they value of good process. development, construction, lease-up, What does process have to do with operations and disposition, everything commercial real estate? Just about evis a process. If you miss a critical step, erything if you’re a real professional or get your order of operation out of seinterested in creating a sustainable quence, you can find yourself between business. Or, virtually nothing if you’re the proverbial rock and a hard place. just another real estate cowboy or dealOne of the ways successful compajunkie. nies gain a competitive advantage in In a sector as sophisticated as the today’s market is through the implecommercial real estate industry, it never mentation of sophisticated, efficient and ceases to amaze me at how many busieffective process. Business processes nesses have either a blatant disregard serve as the central nervous system for for or a total lack of process. I’ve wityour organization providing a framenessed builders and developers suffer work for every action, decision, activity millions of dollars of margin erosion or innovation to flow from and through. due to a lack of process. I’ve observed Some people say that process stifles lenders and investors who close bad creativity and slows production. In my deals due to a poor underwriting proopinion, this is only true with bad process. I’ve watched institutions make cess. Good process serves as a catalyst poor acquisitions based upon a lack of for innovation, which in turn optimizes due diligence process. I’ve seen broand accelerates workflow and enhances kers take two or three times as long as the productivity of business initiatives. necessary to get a deal to market due to Understanding what constitutes bad poor transaction marketing process. process is the first step in recognizing If you look at market leaders in any how to avoid business process pitfalls niche of the commercial real estate that plague many companies. Let’s start industry, they are the ones with the by examining the three main misconstrongest processes in place. So why is ceptions related to process. the balance of the industry so lacking in 1. Process is not a new software process engineering given the success program or application. While toolof market leaders? Laziness, a lack of sets can enhance process or become a knowledge or discipline, ignorance; the by-product of process, they do not in reasons are too numerous to mention, and of themselves constitute process. but the results are always the same. A Don’t get caught in the trap of perpetual lack of process results in poor execution spending or development as a solution and increased risk. a bad process.

The life cycle of any commercial real 2. Process is not a “band-aid” fix. estate project is nothing more than a so- Good process is not reactionary. A phisticated matrix of processes overlap- series of bubble gum and bailing wire

Real Estate

solutions put in place in haste as a kneejerk reaction to the latest problem is not good process design. Process by default will never provide the benefits of good process engineering by design.

3. Process is not a panacea. While good process will help optimize any business it will not make up for shortcomings in other disciplines or functional areas. Process is not the main driver in business but a critical support system built for enablement, delivery, accountability and measurement.

Good process comes as a by-product of clarity of purpose. It is the natural extension of vision, mission, strategy, objectives and tactics. It is in fact working down through the hierarchy that allows process to be engineered by design to support mission critical initiatives. Recognizing that you finish with process design is critical to the development of good process. Process is the part of the value chain that holds everything together and brings an ordered, programmatic discipline to your business.

Good process results in a highly usable infrastructure being adopted across the enterprise because it’s efficient for staff and provides visibility and ac-

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countably for management all of which increases the certainty of execution.

Good process across all areas of the enterprise will result in the elimination of redundancy and inefficiency, shortening of cycle times, better knowledge management and business intelligence, increased customer satisfaction and increased margins.

I encourage you to not let apathy, negative experience based upon results of bad process or flawed implementations, or the fear of complexity keep you from benefiting from the numerous advantages created by good process engineering. I would also strongly encourage you to evaluate all of your current processes so that you can discard or reengineer bad process and improve upon good process, striving for excellence in process design. Great companies understand the value of process. Do you?

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Business Journal • August 2009

PAGE 17

Calendar of Events

Salisbury Chamber Tuesday, Aug. 4 – Ambassadors, Denny’s Restaurant, 8 a.m.

! s r a d n e l a C r

u o Y k r Ma

Wednesday, Aug. 5 – Young Professionals Committee, Chamber Business Center, 5:30 p.m.

Thursday, Aug. 6 – Beautification Committee, Chamber Business Center, noon.

Monday, Aug. 10 – Workforce Development, Chamber Business Center, noon.

Tuesday, Aug. 11 - YP/Lunch & Learn, “The Future of the County” with Wicomico County Executive Rick Pollitt, $10 per person payable at the door (cash, check or charge), noon to 1 p.m.

Wednesday, Aug. 12 – Membership Committee, Bob Evans Restaurant, 8 a.m.

Friday, Aug. 14 – Executive Committee, Bob Evans Restaurant, 7:30 a.m.

Wednesday, Aug. 19 – Business Affairs Committee, Chamber Business Center, 8 a.m.

Thursday, Aug. 20 – General Membership Luncheon, Ramada Inn & Conference Center, noon. Speaker is Congressman Frank Kratovil. Topic is Proposed Federal Health Care Delivery Changes.

Thursday, Aug. 20 – Business After Hours, Salisbury University, hosted by the Chris Thomas Memorial Tennis Tournament, 5 p.m.

Monday, Aug. 24 – Executive Committee, Chamber Business Center, noon.

Wednesday, Aug. 26 – Board of Directors, Chamber Business Center, noon.

Thursday, Aug. 27 – PR & Marketing, Chamber Business Center, noon.

Membership Renewals Salisbury Area Chamber of Commerce

a.s.a.p.r.

Allied Waste Services Bank of America Home Loans Bassett Furniture Direct of Delmar BB&T Bank BEACON at Salisbury University Best Western Salisbury Plaza Bob Evans Restaurant Drs Branton and Jarrah, PA Centre at Salisbury Cullen, Insley & Benson, LLP Delmarva Discovery Center Delmarva Document Solutions DEMCO, INC. Edward's Marine & Sons, Inc. Ever Well Massage & Bodywork Fran Severn GeriEd Consulting, LLC Hampton Inn & Suites Harris Market, Inc. Innovative Benefit Solutions, LLC K.P.G. Construction/Remodeling KCG

Macintosh Engineering Maryland Food Bank Mid-Atlantic Heating/Air Cond., Inc. Miken Builders, Inc Minuteman Press Moore-Grant Construction, LLC Omni Land Settlement Corporation Salisbury Automotive, Inc. Ken Sehman The Jeweler Senior Realty, LLC @ Mallard Landing and Summersgate Sherwood of Salisbury Smith's Professional Grounds Maintenance Solo Cup Company Spicer Brothers Construction, Inc. Stadler Greenhouses, Inc. Startech Communications Strategic Wealth Management Group, LLC Telamon Corporation United Electric Supply Inc. Lewis N. Watson Funeral Home WeedPRO Wicomico County Health Department Flo Wootten - Prudential Real Estate

50+ Local Businesses Giveaways & Show Discounts Networking Opportunities Purchase a display table and showcase your product and services. A limited number of tables are available so rese reserve your space soon!

Let the Chamber help you “Get Connected” today!

Thursday - September 17, 2009 10 am - 7 pm The Fountains Wedding & Conference Center on Rt. 50 “Effective Sales Prospecting” Workshop 10:00 am - Noon Learn how to beat the competition and learn the key principles of successful salespeople at this 2-hour interactive workshop.

Presented by Dale Carnegie Training

Visit the expo and receive a special coupon for a discounted lunch at the Fountains Table Restaurant & Bar “Foundations of Leadership” Seminar 2:00 am - 4:00 pm Develop confidence in supervisory skills with an emphasis on leadership.

Presented by Joe Giordano

Business After Hours at the Expo 5:00 - 7:00 pm Hors d’oeuvres Door Prizes 50/50

For more information contact: Salisbury Area Chamber of Commerce 144 East Main Street Salisbury, MD 21803 410-749-0144 Chamber@SalisburyArea.com Chamber@Salisbu

Thank You to the Event Sponsors:

PAGE 18

Business Journal • August 2009

Fruitland

People of Fruitland are community minded

By Carol Kinsley Driving south through Salisbury, not far, really, from Salisbury University, you’ll find yourself in Fruitland. But more has changed, as you cross the dividing line, than the name of the town.

John McDonnell, Fruitland city manager, is quick to assert that Fruitland is a separate, independent city all unto itself, with its own water treatment plant, waste water treatment, public works department, road crews, sports complex, Little League teams and police force of 18 officers and two civilians. There’s a city administration of four, backed up by a staff of five. Fruitland has a City Council of five, each member serving a four-year term.

A few more facts: The city covers 3.55 square miles of land area and, as of a year ago, had 4,431 residents. Median house or condo value in 2007 was $156,870 — more than double the 2000 figure of $71,100. From 1980 to the end of the century, Fruitland was the fastest growing community on the Eastern Shore.

Fruitland is “traditional small town America at its best ... with the emphasis on family,” boasts the city’s Web site, www.cityoffruitland.com. It’s a safe place to live, with excellent schools, excellent health services and friendly community that’s second to none.

From Fruitland it’s a quick half hour trip to the Atlantic Ocean to the east or the Chesapeake Bay to the west, and there are several scenic rivers in between, all offering some of Wicomico County’s finest recreation. Sport fishing, sailing, swimming, waterskiing, canoeing or kayaking, windsurfing, crabbing, clamming and sunbathing are only some of the water activities available.

If golf is your preference, some of the East Coast’s finest courses are nearby and playable almost year-round because of the moderate climate.

The town has a 40-acre recreational park where baseball, softball, soccer and horseshoe facilities are available, as well as a playground, covered picnic pavilion and walking trail with exercise stations. The city also maintains a tennis court behind Fruitland Intermediate School.

Government is both accessible and responsible, and the citizens likewise are responsible. McDonnell said, Fruitland is “a good, hardworking commu-

NEW AMBULANCE - The Fruitland Chamber of Commerce donated $1,000 to the Fruitland Volunteer Fire Company to help purchase medical equipment for their new ambulance. The Fruitland Fire Company began ambulance service on July 1. From left are Leland Bonneville, FVFC; Robin Townsend, FVFC; Jean Hungiville, president of Chamber of Commerce; Paula Brown, treasurer of Chamber; Ed Otter, FVFC; Ernie Pope, president of FVFC; Bunk Mann and Lynn Creasy, directors of the Chamber of Commerce. The Fruitland Volunteer Fire Company is celebrating their 100th anniversary this year. Photo by Jason Donalds

nity of conscientious individuals who take care of their property, of concerned individuals who come to town council meetings and let officials know of their concerns. They help us take care of problems as soon as possible.” The town government reportedly “puts people first.” It has a reputation of being a “can-do” city, where government and civic leaders work together to eliminate red tape and provide the quality of life that Eastern Shore residents appreciate.

Fruitland’s City Hall is at an historic site originally called Disharoon’s Cross Roads — because of the intersection of roads leading to Princess Anne, the Pocomoke River and Salisbury. This was before there even was a Wicomico County. The village that began to cluster there at the fork of two stage coach routes between Accomac, Va., and Philadelphia, Pa., became known about 1820s as Forktown. With the arrival of the railroad after the Civil War, development shifted to the area of the railroad, and in 1873 the name of the town was changed to Fruitland because of the large quantity of fruit produced in the area. The town was incorporated in 1947.

Fruitland is a good place to live and have a business, McDonnell said, praising the Chamber of Commerce — of which he is a director by virtue of his position with the town — as extremely good and hard-working. The chamber puts on an Easter parade which has

FRUITLAND ECONOMIC DEVELOPMENT COMMISSION The City of Fruitland straddles U.S. Business Route 13 and the Norfolk Southern Railroad and is only a Miguel Tejada home run’s distance from the Wicomico River in the heart of Delmarva, offering the widest range of commercial and industrial opportunities.

The Fruitland Economic Development Commission welcomes businesses to share in the vitality of our city. We are committed to creating a climate that encourages new business to join us and existing business to grow and prosper. The new Fruitland Business Park has access to rail, City water and sewer and several planned spec buildings carrying Enterprise Zone benefits.

The Cedar Lane corridor is fast becoming a major attraction for retail and restaurant opportunities. Need help getting started?

We have a Revolving Loan Fund with an

interest rate two points below prime.

Fruitland is a safe and affordable community. We maintain one of the lowest property tax rates of all full-service lower shore municipalities. We have excellent schools, recreational facilities, a motivated work force and a way of life that’s second to none.

Fruitland has been recognized as having the cleanest wastewater treatment system in Maryland and was awarded the State Wastewater Treatment Plant of the Year in 2004, proving Economic Development and environmental responsibility can move forward hand in hand.

If you’re thinking about starting or relocating a business, give us a look and see why we say Fruitland is a Shore Pick!

FRUITLAND -- COME GROW WITH US! Visit us on our web site at: www.cityoffruitland.com Contact: City Manager John F. McDonnell 410-548-2809 • Fax 410-548-4362 E-Mail: ctymgr@cityoffruitland.com

Business Journal • August 2009

PAGE 20 become an important annual event.

“We’re the only community on the Eastern Shore that has one,” he added.

The parade is sponsored by the Recreation Commission and Fruitland Chamber of Commerce. Well-received by participants and the public, it is traditionally held on the morning of the Commission’s annual Easter Egg Hunt at the park on the Saturday before Palm Sunday.

Fruitland’s Economic Development Commission, a 12-member board of citizen volunteers, meets several times a year to chart the city’s industrialization program. The city works closely with Salisbury Wicomic Economic Development to attract new businesses to Fruitland, especially for the Enterprize Zone, a 10-year plan of tax incentives designed to bring in and support companies that will provide employment opportunities for the community. Fruitland’s Economic Development Commission also has a revolving loan fund with money available to new or existing businesses in the city limits for additional facilities or expansion.

Don’t wait for a parade. Come on down to Fruitland, or visit online at www.cityoffruitland.com, or call City Hall at (410) 548-2800 and see how some of the friendly folks there can help you.

Fruitland Business Profiles

Apple Discount Drugs

More than just a drug store, Apple Discount Drugs, headquartered in Fruitland, offers one-stop shopping for your health — a complete pharmacy, custom-compounded medications for you or your pet, medical equipment, medical oxygen, home IV - everything that you need for your total health and well-being.

Founded in 1971, Apple Discount Drugs is locally owned and operated, employing some 135 people in all its operations. The Fruitland store employs 75, including seven pharmacists, according to Jeff Sherr, company president since 1982, who is himself a pharmacist.

“The reason we have so many people is because we want to provide excellent customer experience. Our philosophy is to hire, train and give employees the proper tools to solve customers’ problems. We really want to help people — that’s what we should be here doing.”

Accredited by the Accreditation Commission for Health Care, Apple Discount Drugs can provide all your needs for home medical equipment, from hospital beds to wheelchairs. Need an ankle brace? Certified fitters will make sure you get the one you need. If

you leave the hospital with an IV port, Apple will mix the required IV solution, deliver it to you and teach you or a caregiver how to administer it, all through a separate licensed pharmacy called Apple Infusion.

Apple Discount Drugs, located at 404 N. Fruitland Blvd. in Salisbury, is the solution to your health care needs.

For more information, call 410-7498401.

Peninsula Oil and Propane

Sure, you’re warm now. But will you be this winter? Peninsula Oil and Propane can keep your fuel tanks supplied and your heating — and cooling — equipment running.

Peninsula began selling home heating oil in 1935 in Seaford, Del., and the surrounding area, said company president John Willey, fourth generation of his family to run the company. The company has since added heating and cooling system services for its customers as well as propane.

“About five years ago we opened an office to serve Salisbury and the surrounding area directly,” Willey said.

The office is in Fruitland.

Peninsula offers several programs to help its customers save money on energy costs. One is a budget plan or level

STORAGE TO GO

payment plan. Estimated annual usage is divided by 11 to establish a regular monthly payment so you don’t get hit with a big bill in winter months. There’s also a price protection guarantee — customers can purchase insurance so that if fuel costs go up, they won’t have to pay more than the guaranteed price. If prices go down, the customer gets the benefit of the lower price, Willey said.

A full service department employs 15 technicians who spend most of their time on preventive maintenance and annual tune-ups, which the Department of Energy estimates will save up to 10 percent on energy costs. Emergency service is available 24/7, 365 days a year. “At any time of night we have five people on standby to do whatever is necessary, for oil or propane heat, no matter where you live,” Willey said.

To schedule delivery or a tune-up, call 410-677-3666.

Rinnier Home Builders

What could be better than finding a new home in a great neighborhood of nice dwellings where you don’t have to worry about the yard work? If that appeals to you, check out Rowen’s Mill, the first gated community in Fruitland.

While lawn maintenance — mowing, tree trimming, even snow removal from

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The $8,000 first time homebuyer tax credit is available to those who close on a home by December 1, 2009

Contact: Brandon Ziska (443) 880-1273 BZiska@Rinnier.com 120 Porter Parkway Fruitland, MD 21826 w ww.Rowe nsMill.com

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PAGE 22

Business Journal • August 2009

Fruitland Business Profiles

your driveway — are part of the package deal you’d expect to find in a 55+ development, there is no age restriction at Rowen’s Mill. Residents range from late 20s to upper 80s. “It’s an ‘anybody’s welcome’ kind of community,” said Brandon Ziska, sales manager for Rinnier Home Builders. “Our goal is to make the kind of community where neighbors know each other, but not a retirement community. You own the house; you own the land.”

A 2,000-square-foot community center is already open, available to residents year round for individual relaxation or private or community parties.

There’s a heated pool, pavilion, recreational park, fishing pond, 10+ acres of walking trails and a reforestation project ready to enjoy, all as part of the $100 monthly home owner’s association fee which also pays for lawn care and landscaping.

Homes are custom built by Rinnier.

“We have nine floor plans to start with and endless opportunities to make adjustments or changes,” Ziska said. Base allowances are higher quality than most other builders start with, he added, including Anderson windows, Aristocraft cabinetry, Moen faucets, York heating

and cooling systems and 30-year algaeresistant shingles.

Town homes start at $269,000; villas in the low $300s, and single family homes in the high $300s, Ziska said.

To find out how you can become a part of the Rowen’s Mill Community — or nearby Meadow Bridge Estates — call Ziska at 443-880-1273.

Cubes Storage to Go

If you need temporary or long-term storage for the “extras” in your house or business that you can’t put away or throw away, don’t despair, help will come to you.

The Mills family, long-time resident A. Kenneth Mills and his son William K. Mills, owners of Fruitland and Salisbury Mini Storage, have expanded their services to include portable storage with Cubes Storage to Go. Cubes are available in five sizes, each 8 feet wide, in lengths of 8, 12, 16, 18 and 20 feet. The two longer sizes are unusually generous for portable storage containers in this area.

Whether you are remodeling, cleaning up after a fire or flood, or just cleaning out the basement, attic or garage, there’s a size to fit your need.

Cubes Storage to Go will deliver the cube to you, which you can keep on your property or send back when it’s full to the company’s fenced, locked facility in Fruitland for safe-keeping at no extra charge until you need it again.

You lock it with your padlock and keep the key. Trailers are also available, rented by the week, for those who need time to pack up for a move.

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Business Journal • August 2009

PAGE 23

Stimulus projects will help City of Salisbury

By John Thomas Mayor’s Office

On Feb. 13, 2009, President Obama signed into legislation the American Recovery and Reinvestment Act (ARRA) of 2009.

The President’s goal for the ARRA and the distribution of $787 billion in taxpayer’s money is to create jobs and stimulate the economy. The requirement mandated for recipients of these funds is to ensure “transparency, oversight, and accountability.” All funds distributed by the recovery act will be tracked and monitored at www.recovery.gov. Similar tracking and monitoring systems will be implemented at state and local levels via the Internet and government websites.

Maryland Governor Martin O’Malley is the first to develop an integrated tracking and monitoring system.

The program, StateStat, is modeled after CitiStat, a program the Governor implemented in Baltimore that tracked and accounted for all the funds spent and received by Baltimore City.

An estimated $3.9 billion in ARRA funds is to be received by the State of Maryland.

Gov. O’Malley’s stimulus goals for Maryland include a close look at the state budget, statewide transportation projects, revitalizing Maryland’s healthcare system, and keeping our schools number one in the nation.

For more information on the State of Maryland’s stimulus projects, visit www.statestat.maryland.gov.

When asked what the ARRA meant for the City of Salisbury and its citizens, Mayor Jim Ireton responded, “It is important that the stimulus money received by the City is spent on projects that directly impact our community and citizens.”

Currently, the City of Salisbury’s Public Works Department has plans and designs for four recovery projects: the

Beaglin Park Dam Embankment Protection Project, the Fitzwater Street Storm Drain Replacement Project, the Naylor Mill Road Sewage Lift Station Project, and the Potable Water Storage Tank Project.

The total investment cost for these projects is $4,290,435. These funds will be disbursed in the form of loans and grants made available by the ARRA, through Maryland’s Department of the Environment.

The City of Salisbury is eligible for the Energy Efficiency and Conservation Block Grant (EECBG) program.

This program allows local governments and cities to obtain funding for projects to reduce energy consumption and install energy efficient equipment.

City projects include replacing light fixtures with high-energy bulbs, programmable thermostats, occupancy sensors and the replacement of old HVAC units. The City will receive a grant award amount of $147,300 for these projects. Estimated annual savings generated by the EECBG projects is $64,851.

These projects will pay for themselves in 2.3 years and save valuable energy resources for the City far beyond these years.

The City of Salisbury is receiving funds from the U.S. Department of Housing and Urban Development (HUD) Community Development Block Grant (CDBG).

The City will receive $81,098 in CDBG funds for the Low-to-Moderate Sidewalk Creation Program. Sidewalks will be constructed in the Church Street/Doverdale area.

Various City departments are applying for more funds for eligible projects.

For more detailed information on each of the City’s stimulus projects, visit www.ci.salisbury.md.us, or contact Loré L. Chambers, assistant city administrator, at 410-548-3100.

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PAGE 24

Personnel File

Cecil attends leadership institute

Malinda D. Cecil, a registered dietitian and Salisbury resident, was among the national leaders of the American Dietetic Association (ADA) who were selected to attend ADA’s sixth Leadership Institute held recently in Dallas, Texas. Cecil is a lecturer and dietetics program director in the Cecil Human Ecology Department at the University of Maryland Eastern Shore and serves as the Eastern Shore liaison to the Maryland Dietetic Association. Participation in the ADA’s Leadership Institute, an intensive certificate training program in the theory and practice of leadership in dietetics, is limited to fewer than 300 of ADA’s more than 70,000 members throughout the country. The American Dietetic Association is the world’s largest organization of food and nutrition professionals.

DB&F announces promotions

Davis, Bowen & Friedel, Inc. (DB&F) announces the promotion of James E. Norman and James M. Bilbrough III.

James E. Norman, who has been promoted to finance director, joined the firm in 2008 as assistant finance director. Norman, who brings 32 years of experience, received a bachelor’s degree in Norman accounting from the University of Delaware in 1977 and became a certified public accountant in 1984. His background includes serving as controller at Crystal Steel Fabricators, Inc.; accounting manager at Candy Kitchen Shoppes; Bilbrough co-proprietor at Farm House Products; and working in the accounting department at Perdue Farms for 26 years. As finance director, Norman will oversee activities such as financial planning and analysis, general accounting, accounts payable and receivable, payroll, and tax preparation and filing. A long-time resident of Wicomico County, he is married with three children. James M. Bilbrough III, who has been promoted to assistant finance director, joined the firm in

Coming in September

1998 as financial assistant. In his new position, Bilbrough will assist James Norman in processing monthly billing, handling 401(k) and accounts payable and receivable data, and providing additional support for the accounting department. He resides in Salisbury.

H&R Block recognizes employees

Joyce Clark and William Sproul, employees of H&R Block, have received special recognition. Clark, an 11 year veteran of H&R Block, has received the Premier Performer Achievement Award. Clark, who worked for 35 years as a comptroller for various companies, is a tax preparer. Her professionalism, sound tax knowledge, reliability and likeability has earned Clark the distinction of having one of the highest client retention percentages on the Eastern Shore. Sproul, with 31 years of tax experience, has achieved Enrolled Agent (EA) certification status. This status is recognized by the IRS as being highly skilled in tax knowledge and application. EA status is attained by passing the Special Enrollment Examination (SEE), and then applying to the IRS for recognition as an EA. Sproul has five years of accounting experience and 20 years as an IT professional.

Jubic named project manager

Pepco Holdings, Inc. (PHI), the parent company of Delmarva Power, announces the appointment of Bob Jubic, an engineer with more than 30 years of environmental experience, as the new project manager for the Mid-Atlantic Power Pathway (MAPP), a 150-mile, high-voltage, transmission line that will provide a vital second power delivery route for customers on the Delmarva Peninsula when completed in 2014.

The 500-kilovolt line will resolve regional reliability issues and also provide additional import capacity to the Washington area and to Charles, Prince George’s and Calvert counties in southern Maryland.

Currently PHI’s manager of environmental planning, Jubic, 52, has been instrumental in the planning, licensing and environmental permitting for many of the company’s transmission lines constructed in Delaware, Maryland, New Jersey and the District of Columbia since he joined the company in 1986. As MAPP project manager, he succeeds Vincent Maione, who was promoted to president of the Atlantic City Electric Region.

Jubic has been part of the MAPP project team since the line was proposed

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October 16 & 17th Centre at Salisbury

Contact the Chamber for more information at 410-749-0144 or visit www.salisburyarea.com

Business Journal • August 2009 in 2007 and has participated in extensive community outreach. He earned a bachelor and master of science degree in chemical engineering from Widener University and a bachelor’s degree in environmental resource management from Pennsylvania State University. He is a licensed professional engineer.

ness Learning Experience) Program, which provides students with experience in a real world setting.

Three achieve accreditation

Edward Jones Financial Advisor Gilbert Vestine announces that Dennis Hopson has joined his office in Salisbury as a financial advisor.

“I’m looking forward to working with Gil and meeting investors in this area. I’ve come to admire his professionalism, and I believe working with him will make me a better financial advisor,” said Hopson.

Dennis will work out of Gil Vastine’s office over the next several months, then will continue serving investors throughout the area.

Three staff members at Nason Construction have passed the LEED (Leadership in Energy and Environmental Design) accreditation exam. These include Chris Zobel, Keith Fleetwood and Robin Tama. Chris Zobel has also been promoted from LEED AP to project manager. Zobel has over 20 years experience in the construction industry.

Keith Fleetwood, LEED AP, directs Nason’s MEP Division where he focuses on the mechanical, electrical and commissioning issues that are critical for LEED certified projects. Robin Tama, LEED AP, is an estimator in Nason’s Philadelphia Division. Headquartered in Wilmington, Del., Nason maintains regional offices in Philadelphia, Pa., and Salisbury.

Horst begins internship

PNC recognizes three employees

Edward Jones adds advisor

Matthew Horst has recently started an internship with the American Diabetes Association’s Eastern Shore Division under Market Manager Carlos Mir. Horst, who is a marketing student from BalHorst timore County at Salisbury University, plans to graduate in December. His internship is through SU’s ABLE (Applied Busi-

PNC Bank recently recognized three Eastern Shore residents with the Circle of Excellence award, the bank’s highest retail banking honor. Sarah Yost, Ocean Pines branch manager, was recognized for branch leadership. Georgina Cathell, North Ocean City branch manager, was recognized for her superior customer service, and Terry Wheaton, financial sales consultant in the Berlin branch, was honored for her sales performance.

All three employees have been with PNC for more than 20 years. The Circle

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of Excellence program recognizes employees who demonstrate outstanding achievements and excellence in annual sales and leadership.

Retzlaff earns engineering license Davis, Bowen & Friedel announces that Erik Retzlaff has completed all requirements for licensure as a professional engineer in Delaware.

Retzlaff has extensive training in engineering from the Georgia InstiRetzlaff tute of Technology and the University of Delaware, where he graduated with a bachelor of science degree in mechanical engineering. He has 10 years of experience in design, analysis, project management and contract administration.

Retzlaff serves as on-call engineer for the Town of Selbyville, Del. and works in the municipal, water and wastewater engineering department at DB&F in Milford, Del.

Hanna attends conference

Henry Hanna III, CCIM, SIOR, senior advisor for Sperry Van Ness – Miller Commercial Real Estate in Salisbury, recently attended the Partners Circle Conference in St. Thomas in April.

Attendees included Sperry Van Ness’s top producers and management.

Partners Circle is the company’s highest sales award, given annually to the

PAGE 25 top performers in the company. The trip served as an education and networking event.

Vastine receives partner’s award

Edward Jones Financial Advisor Gilbert Vastine of Salisbury recently received the Managing Partner’s Award for his outstanding sales and service efforts over the past year. Vastine was one of only 907 of the firm’s more than 12,000 financial advisors to receive the Managing Partner’s Award.

Salisbury Jaycees Foundation names two new members

The Salisbury Jaycees Foundation, Inc. recently welcomed two new members to their board of directors, Jay Pepper and Duane Larmore. Both will serve three-year terms.

Jay Pepper, of Salisbury, is a 14year and life member of the Salisbury Jaycees and of the Maryland Jaycees.

He served as membership vice president in 2008 and management development vice president in 2007 for the Salisbury Jaycees. Duane Larmore, of Salisbury, is a nine year member of the Salisbury Jaycees. He has served on the Salisbury Jaycee’s executive board as management vice president, treasurer and president of the Chapter in 2005 and chairman of the Board. Duane is the director for operations for Shore Appliance Connection in Salisbury.

The Salisbury Jaycees Foundation, Inc. is the non profit affiliate organization of the Salisbury Jaycees.

PAGE 26

PRMC ‘goes green’

Peninsula Regional Medical Center is “going green” by putting into action environmentally friendly workplace initiatives.

The Medical Center has joined forces with Value Carpet One in Salisbury, R.M. Brokerage in Alexandria, Va., and C & A Floor Coverings in Dalton, Ga. to recycle all of the old carpet that is being replaced throughout the second floor of its Avery W. Hall Educational Center.

PRMC also participates in an “ewaste” recycling program which allows virtually all electronics to be completely recycled. It also offers its employees a battery recycling service where any employee can drop off old dry-cell batteries, even those from home, into a special bin.

The new parking lot that is currently under construction on campus is also one of Peninsula Regional’s green initiatives. Instead of regular concrete pavement, the parking lot will be constructed with Drain-Crete, a pervious concrete mix that allows rain to flow right through it and into the soil, replenishing groundwater and eliminating runoff into local watersheds. It also allows more air and water to get to the roots of plants and trees, filters out water-borne pollutants and reflects light better than normal pavements, which in turn can cut the need for lighting and reduce lighting costs by up to 30%.

CPR course offered

Peninsula Regional Medical Center is offering a BLS for Healthcare Providers course from 8 a.m. to 12:30 p.m. on Thursday, July 16 or Aug. 13 and 5 to 9:30 p.m. on Wednesday, Sept. 9 in the Avery W. Hall Educational Center on the Peninsula Regional campus.

This CPR course is designed for health care providers (physicians, nurses, EMT, and other professionals) whose careers require a course completion card. This course is also for allied health professionals who support staff in the areas of cardiac care, respiratory, and emergency medicine. Adult, infant, and child CPR will be taught in addition to relief of foreign body airway obstruction and use of an AED. The fee to attend is $50. Pre-registration is required.

For more information, call 410-5437126 or visit the Classes and Events section of the Peninsula Regional Medical Center website at www.peninsula. org for online registration.

Blood donors save lives

Salisbury native Patricia Bruce’s life changed in a second. Now, she is on a mission – to recruit blood donors to save lives.

“I want everyone to know how important blood donors are to our community. They are amazing people,” Patricia

Business Journal • August 2009

Health

said. “They give blood and, in many cases, they never see the patients that they are helping. Local blood donors are keeping my daughter alive, and I am so grateful.”

When Patricia’s one-year-old daughter, Ashlynn, was born, she had a very low red blood cell count. She experienced congestive heart failure and needed emergency blood transfusions to save her life.

Ashlynn received the transfusions and immediately started to bounce back.

She has been diagnosed with Diamond Blackfan Anemia (DBA), a rare disease that prevents red blood cells from being produced in her bone marrow. She now relies on blood transfusions every three weeks to survive.

For more information on DBA, visit www.dbafoundation.org. To make an appointment to give blood and help patients like Ashlynn, call 1-888-8-BLOOD-8 or visit www.delmarvablood.org.

PRMC rated among top 5%

Peninsula Regional Medical Center (PRMC) has received the 2009-2010 Women’s Health Excellence Award from HealthGrades, the nation’s leading independent healthcare ratings organization, based on a newly released study of patient outcomes.

The award ranks PRMC among the top 5% of all United States hospitals for Women’s Health, and places it among an elite group of 169 American hospitals to have earned this national distinction. Peninsula Regional Medical Center is the only hospital or medical center in Maryland and the Washington, D.C. region to receive this award.

In addition, HealthGrades presented Peninsula Regional a 5-Star Rating in Women’s Health Services for 20092010.

Hospitals receiving the Women’s Health Excellence Award rank among the top 5% of all hospitals nationwide when it comes to providing care to women in three areas: Women’s Medicine; Women’s Cardiovascular Procedures; and Women’s Bone & Joint Health.

The full HealthGrades study can be found at www.healthgrades.com. For more information on women’s health services at PRMC, visit www.peninsula. org or call 410-546-6400.

Dr. Doherty joins PRMC

Maureen Doherty, DO was recently granted active staff membership with clinical privileges in the Department of Anesthesiology at Peninsula Regional Medi cal Center.

Dr. Doherty, a specialist in Anesthesiology, attended medical school at Nova Southeastern University in Fort Lauderdale, Fla. for two years and went on to receive her medical degree from

the University of Medicine and Dentistry of New Jersey (UMDNJ) School of Osteopathic Medicine in Stratford, N.J. She also completed an internship at UMDNJ’s School of Dr. Doherty Osteopathic Medicine, and residencies at Albert Einstein Medical Center in Philadelphia, Pa. and Duke University Medical Center in Durham, N.C. Dr. Doherty is board-certified by the American Board of Anesthesiology in Pain Medicine and is now providing anesthesiology services in the Department of Anesthesiology at Peninsula Regional.

Dr. Sadiq joins PRMC

Jafar Sadiq, MD was recently granted active staff membership with clinical and admitting privileges in the Department of Medicine at Peninsula Regional Medical Center.

Dr. Sadiq, an internal medicine specialist, received his medical degree from Tirunelveli Medical College in India.

He completed an internship there, and then another at Bronx-Lebanon Hospi-

tal Center in the Bronx, N.Y. Dr. Sadiq then completed his residency at the University of Iowa Hospitals and Clinics in Iowa City, Iowa.

Dr. Sadiq is boardcertified by the AmeriDr. Sadiq can Board of Internal Medicine. He has joined Peninsula Regional’s Hospitalist Service and is providing in-house medical care for patients admitted to the Medical Center.

Dr. Weiss joins PRMC

Carey Weiss, MD was recently granted active staff membership with clinical privileges in the Department of Anesthesiology at Peninsula Regional Medical Center.

Dr. Weiss Dr. Weiss, a specialist in Anesthesiology, received his medical degree from the University of Illinois at Chicago in Chicago, Ill. He completed his internship at Boston University Medical Center in Boston, Mass. and his residency at

We Are Pleased To Welcome

Halim Charbel, MD Gastroenterologist

Medical School: Saint Joseph’s University Beirut, Lebanon Residency:

Georgetown University Hospital Internal Medicine

Fellowship:

Georgetown University Hospital Gastroenterology

Certification:

Board-certified in Internal Medicine, American Board of Internal Medicine

Bringing Endoscopic Ultrasound (EUS) to the Delmarva Peninsula In addition to providing a complete array of gastrointestinal services, Dr. Charbel specializes in EUS, an extremely valuable diagnostic tool that combines the benefits of both endoscopic and ultrasonic components in the detection of cancer, as well as other Upper and Lower GI diseases. Not available at any other facility in the region, EUS is now available exclusively under the direction of Dr. Charbel in Peninsula Regional’s Endoscopy Center.

Now Accepting New Patients!

Call 410-912-5640

Peninsula Regional Gastroenterology Medicine 560 Riverside Drive, Suite A-206 Salisbury, MD

Business Journal • August 2009 St. Elizabeth’s Medical Center, also in Boston.

Dr. Weiss also completed two fellowships in Boston, one at Children’s Hospital and another at Tufts New England Medical Center.

Dr. Weiss is board-certified by the American Board of Anesthesiology and is now providing anesthesiology services in the Department of Anesthesiology at Peninsula Regional.

TMC reopens in Ocean City

Atlantic General’s newly expanded Townsend Medical Center and Atlantic ImmediCare located on 10th street in Ocean City re-opened on June 16.

Renovations of the Townsend Medical Center included updating exam rooms, expanding occupational medicine facilities and allocating space for diagnostic services such as blood work and x-rays.

The facility houses the family practices of Dr. Stephen Waters and Dr. Jason Clem as well as the services of Dr. Roy Cragway and the Atlantic ImmediCare urgent care center.

Construction began in early February and the project has resulted in improved convenience, comfort and timely services for center patients.

Atlantic ImmediCare re-opened May 1, while Drs. Waters, Clem and Cragway continued to see patients through the entire project.

Dr. Raab joins UMES

Dr. Clayton Raab has been named the first Peninsula Regional Medical Center Physician Assistant clinical instructor at the University of Maryland Eastern Shore (UMES).

Dr. Raab A partially, privately funded full-time lecturer in the UMES Department of Physician Assistant (PA), Raab is medical director for Advanced Cardiac Life Support (ACLS) instruction at Peninsula Regional, a community staff member at Peninsula Regional and an honorary staff member at Atlantic General Hospital.

Peninsula Regional began its support of one faculty line in the Department of Physical Therapy at UMES following a 2006 announcement of a $60,000 gift.

Peninsula Regional’s second instructorship, supported by a $150,000 gift announced late 2007, partially supports a faculty line in the Physician Assistant Department at the rate of $50,000 per year for three years.

Raab earned a bachelor of science degree at the University of Maryland College Park and a Doctor of Medicine degree, summa cum laude, from the University of Maryland School of Medicine Baltimore.

For more information about the Physician Assistant program at UMES, call 410-651-7584.

PAGE 27

PRMC awarded certification

Peninsula Regional Medical Center has been presented its fourth Gold Seal of Approval for health care quality by The Joint Commission on the Accreditation of Healthcare Organizations.

The Joint Commission recently awarded Peninsula Regional DiseaseSpecific Care Certification for the treatment of Acute Myocardial Infarction (AMI) or heart attack.

Currently, Peninsula Regional is the only hospital or medical center in Maryland, Delaware or Washington, D.C. to hold this prestigious distinction in AMI. In 2008, 748 people were treated for AMI at Peninsula Regional Medical Center, the regional trauma center for the Eastern Shore of Maryland.

Medical Center staff work closely with local EMS to quickly diagnose people who may be experiencing a heart attack. That relationship allows for professional care in the field and rapid transport to the Medical Center’s Emergency/Trauma Center.

A disease management program, like AMI at Peninsula Regional, undergoes an extensive, on-site evaluation by a team of Joint Commission reviewers every two years.

Dr. Charbel joins PRMC

Peninsula Regional Medical Center and its Peninsula Regional Medical Group welcome Halim Charbel, MD to its network of physicians.

Dr. Charbel, a specialist in Gastroenterology, received his medical degree from Saint Joseph’s University School of Medicine in Beirut, Lebanon.

He completed both a residency in Internal Medicine and fellowship in Gastroenterology at Georgetown University Hospital in Washington, D.C. and is board-certified in Internal Medicine by the American Board of Internal Medicine.

Dr. Charbel specializes in Endoscopic Ultrasound (EUS), a diagnostic tool that combines the benefits of both endoscopic and ultrasonic components in the detection of cancer, as well as other Upper and Lower GI diseases. EUS is now available exclusively in the region under the direction of Dr. Charbel in the Endoscopy Center at PRMC. Dr. Charbel’s practice, Peninsula Regional Gastroenterology Medicine, is located at 560 Riverside Drive, Suite A-206 in Salisbury. He is accepting new patients and can be reached at 410912-5640.

Healthy Living Expo

The Healthy Living Expo, which showcases vendors who provide services to the senior population, will be held at the Rehoboth Beach Convention Center on Friday, Sept. 25 from 9 a.m. to 2 p.m. The event is free to the public.

Each vendor offers informational materials and, in many cases, free health screenings.

To participate as a vendor, contact Joyce Westen at 302-856-5187. The cost is $400 for businesses and $250 for non-profit organizations.

Members of the Peninsula Regional Medical Center Surgical Services Urology Team join Mark Edney, MD, urologist, in celebrating their 100th case using the da Vinci Surgical System Robot.

PRMC celebrates 100 surgeries Peninsula Regional Medical Center, which first introduced the da Vinci S High Definition Surgical System Robot to the Delmarva Peninsula in 2007, recently celebrated a milestone by completing its 100th urologic surgery using the revolutionary technology. Urologist Mark Edney, MD, who was one of Peninsula Regional’s pioneering da Vinci surgeons, performed the 100th procedure on June 10, a robotic prostatectomy (prostate removal) of a 65-year-old Salisbury resident.

Edney and fellow urologist Doyle Maull, MD also perform pyeloplasty (kidney obstruction surgery) and nephrectomy (removal of the kidney) using the da Vinci robot. Da Vinci allows a

surgeon to perform surgery by using hand controls that operate the surgical instruments.

Using the robotic technology, complex surgeries can be done through small incisions that are just big enough to accommodate the instruments versus an open, large incision. The da Vinci S High Definition Surgical System Robot is also a key component of the Medical Center’s newly established Peninsula Institute for Laparoscopic and Robotic Surgery (PILARS).

The 30 participating PILARS surgeons perform 40 different types of robotic or laparoscopic general, gynecologic, bariatric, urologic and cardiac procedures.

PAGE 28

Business Journal • August 2009

PRMC completes new suite The Guerrieri Heart & Vascular Institute at Peninsula Regional Medical Center in Salisbury recently completed the replacement of one of its two Electrophysiology (EP) Suites; the only two suites on the Delmarva Peninsula capable of diagnosing and treating the heart’s electrical abnormalities.

The new EP Suite by Philips Health Care has the sophisticated, cutting edge technology required by the Guerrieri Heart & Vascular Institute EP team of physicians, nurses and technicians for the over 1,000 diagnostic, interventional and implant device procedures they perform each year.

Included is a ceiling mounted Xray system for fast, flexible and sharp

imaging. Its real time radiation dose information lowers the potential for radiation exposure by up to 80% for both the patient and the staff in the procedure room.

Another extremely valuable tool in the new EP Suite is the Philips EP Navigator. It provides physicians real time, three dimensional cardiac anatomy images as well as enhanced views of the catheter being used in the treatment process. It helps physicians map out difficult EP procedures with exact positioning, and also reach anatomical areas that have been hard to see using previous technology. Patients experience reduced procedure times and potentially better outcomes.

PRMC launches PILARS Peninsula Regional Medical Center has launched the Peninsula Institute for Laparoscopic and Robotic Surgery (PILARS), the first institute of its kind in the region.

PILARS was developed by the laparoscopic and robotic surgeons at Peninsula Regional Medical Center to better educate patients on the latest and most successful surgical techniques and to maintain outcomes excellence through research.

Urologist Mark Edney, MD, one of the surgeons to pioneer the use of the da Vinci technology at Peninsula Regional, serves as its medical director.

PILARS surgeons perform nearly 40 different types of minimally invasive general, gynecologic, bariatric, urologic and cardiac procedures - 1,500 of these specialized surgeries annually - some featuring the da Vinci High Definition Surgical System Robot.

The program will continue to grow

through the recruitment of skilled surgeons, the addition of new specialties as minimally invasive surgery evolves, the expansion of procedural offerings and the introduction of cutting-edge surgical sciences.

The da Vinci Surgical System Robot brings surgical precision to a whole new level. From a control console, every hand a finger movement by the surgeon is translated into corresponding micromovements by the robot.

Specialized laparoscopic instruments, controlled by the surgeon, perform the surgery with extraordinary accuracy and with a level of stability unseen before.

Smaller incisions are less painful, heal faster with fewer complications and less chance of post-operative infection. Surgical blood loss is also markedly reduced and patients spend much less time in the Medical Center recovering.

For more information, visit PILARS online at www.peninsula.org/PILARS.

Peninsula Regional Electrophysiology (EP) Team members join electrophysiologist Emmanuel Nsah, MD, far right, in the Medical Center’s new EP Suite. Missing from the photo is electrophysiologist Stephen Keim, MD.

General surgeons John Reilly, MD, left and Brion McCutcheon, MD, right join urologist and Peninsula Institute For Laparoscopic and Robotic Surgery (PILARS) Medical Director Mark Edney, center, in an operating room at Peninsula Regional Medical Center. All three surgeons participate in PILARS at the Medical Center.

IKON OFFICE SOLUTIONS - On Tuesday, June 9, the Ocean Pines Area Chamber of Commerce performed their first drive thru ribbon cutting. Robert Coyne from IKON Office Solutions, a Ricoh Company, agreed to be the first to participate. Like many small businesses, Robert’s office is his vehicle as he serves the Eastern Shore with local sales and service support as an authorized distributor of Ricoh digital color and black and white copiers, printers, fax machines, and advanced document management scanning solutions. To reach Robert, call 410-726-5909.

In the center, Robert Coyne of IKON Office Solutions, a Ricoh Company, is surrounded by Chamber Ambassadors and Board Members (from left) Terri Testani, Shamrock Realty Group; Meg Jennings, Atlantic General Hospital; Terry Mahoney, Comcast Spotlight; Cynthia Walston, Bank of America Home Loans; Carol Ludwig, Chamber; Robert Coyne, IKON; Chip Bertino, The Courier; Ron Fisher, Peninsula Regional Health; Jim Patton, House Doctors; and Celeste Dove, Farmers Bank of Willards.

EXIT SHORE REALTY - On June 19, EXIT Shore Realty marked the beginning of their presence in the Salisbury area with a ribbon cutting at their office in the Plaza Gateway Building. Adam Roop and his team of realtors and employees were joined

by Mayor James Ireton, Allan Hope of Urban Salisbury and Chamber members as they officially opened their office. Attendees were treated to a light lunch after the ceremony. Congratulations to EXIT Shore on their achievement and best wishes!

Business Journal • August 2009

PAGE 29

Foundation helps kids at camp The Salisbury Area Chamber of Commerce Foundation has partnered with Crown Sports Center to raise funds for scholarships that will allow low income children to participate in Crown Sports Center’s youth events and camp.

This summer, Crown Sports Center is offering 11 weeks of fun at their summer day camp with a different theme each week.

Camp Crown is keeping about 120

Salisbury Area Chamber of Commerce Foundation President, Wesley Cox and Gina Dean Donoway, Camp Crown director.

kids on the move.

The Salisbury Chamber of Commerce Foundation helped Crown Sports Center establish a scholarship fund with money received from the community for one child to receive a scholarship for all 11 weeks of camp.

To contribute to the scholarship program, send your check made payable to the SACC Foundation, to P.O. Box 510, Salisbury, MD 21801, RE: Camp Crown Scholarship.

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Business Journal • August 2009

PAGE 30

Young Professionals Committee partners with JA

Junior Achievement of the Eastern Shore (JA) has partnered with the Salisbury Area Chamber of Commerce Young Professionals Committee to help bring business, economic and free enterprise education to kids.

The Young Professionals Committee is made up of local, innovative and ambitious individuals who are focused on networking, personal & professional development and community outreach.

The committee provided classroom

consultants – volunteers who bring their real life experiences to students in the classroom when they teach JA programs.

Junior Achievement teaches youth in grades K-12 about financial literacy, work readiness and entrepreneurship through JA’s innovative age appropriate programs.

“Having participated in Junior Achievement as a student years ago, it was a unique opportunity to give back

Vikram Ramamurthi of Standard Register with his class of Chipman Elementary students.

as a volunteer now. Being a volunteer and working with the students was not only a rewarding experience, but it was also fun!

The YP committee looks forward to our continued involvement with Junior Achievement to help give back to the future young professionals,” said Dan Brenner, YP co-chair.

“Their support, energy and fresh outlook on career opportunities is exactly what our local youth need. Mentors

such as the Young Professional show kids the opportunities out there and the pathway to succeed,” said JA President of Junior Achievement of the Eastern Shore, Jayme Weeg.

For more information about volunteering with Junior Achievement, call 410-742-8112.

For more information about joining the Young Professionals Committee, visit www.salisburyyoungprofessionals. com.

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Business Journal • August 2009

PAGE 31

Junior Achievement teaches youth about financial literacy

By Carol Kinsley

Kaytlyn Paul of MetLife Home Loans with her Chipman Elementary class.

Schools teach reading, writing and arithmetic, but who helps a youngster achieve financial literacy? Junior Achievement of the Eastern Shore has age-appropriate programs for K through 12 to teach financial literacy, work readiness and entrepreneurship. The hands-on program helps children learn by doing.

JA dates back to 1916 in Massachusetts, although the name wasn’t acquired until 1920. Now a worldwide non-profit organization, JA is a partnership between the business community, educators and volunteers — all working together to inspire young people to dream big and reach their potential.

On the Eastern Shore, JA was established in 1982 as an affiliate of the Wilmington-based foundation.

In 1986, the Greater Salisbury Committee, Richard Henson and Frank Perdue helped establish Junior Achievement of the Eastern Shore as its own entity to serve Talbot, Caroline, Dorchester, Wicomico, Worcester and Somerset counties.

Jayme Weeg, president, said volunteers are recruited from local businesses

and retirees to teach classes in school.

“We provide all the materials,” she said.

“It’s super easy and fun.”

At the high school level, a variety of topics are covered from interviewing, business networking, career assessment, college preparation, budgeting and online stock trading.

Weeg said entrepreneurship extends all the way to “owning” your position at your job, thinking of it as running your own company, not just doing the job because you’re paid to.

JA programs are free to schools.

Businesses sponsor the classes, which cost between $200 and $250 each.

“There’s a waiting list three pages long,” Weeg said. “Finding money locally is the problem.”

JA served 5,000 children last year, 34 percent more than the year before, perhaps because people realize the importance of teaching financial literacy.

To volunteer, donate or request a program, call 410-742-8112 or send an email to juniorachievement@comcast. net.

The local organization’s website is being updated, but information is available at www.ja.org.

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PAGE 32

Education

Hoffman named co-director

Dr. Adam Hoffman, assistant professor of political science at Salisbury University, has been appointed co-director of SU’s Institute for Public Affairs and Civic Engagement (PACE). Hoffman joined the Political Science Department in 2008 after teaching at Gettysburg College in Pennsylvania. He earned his B.A. in political science and history from SUNY Buffalo (1988), his M.A. in political science from the University of New Mexico (1993), a J.D. from Albany Law School (1992) and his Ph.D. in political science from the University of Maryland College Park (2005).

Hoffman’s teaching interests include American politics, campaigns and elections, race and politics, public opinion, research methodology, and state and local government. He has worked in the Maryland and New York state legislatures and in Washington, D.C., as a policy analyst for both a private sector policy institute and a large nonprofit organization.

Dr. Hoffman At PACE, Hoffman succeeds Dr. Creston Long, who is stepping down to become the director of graduate studies in the History department.

Atkinson earns award

When Salisbury University alum Sam Atkinson returned to his alma mater to accept the position of sports information director in 2006, he pledged to devote his full attention to all 21 of the University’s varsity teams.

In the past three years, the American Volleyball Coaches Association has taken notice.

The organization recently honored Atkinson with its 2009 Grant Burger Media Award for NCAA Division III women’s volleyball coverage in the mid-Atlantic region.

“The balance of his coverage among all sports and the depth of his writing-his ability to understand and appreciate the game and convey Atkinson that to readers-these communication skills coupled with a quickness in getting stories out, all the while doing so with an easy working manner, have made him a worthy winner of this award,” said SU Volleyball Coach Margie Knight, who nominated Atkinson for the honor.

The Burger Award lauds those involved in the advancement of volleyball through consistent media coverage, pro-

duction of volleyball-specific publications and extensive broadcast exposure.

SU professor composes piece

UMES professor recognized

A Salisbury University music professor is one of eight people worldwide selected to create a composition that was performed at Scotland’s annual St. Magnus Festival in June.

Dr. Robert Baker of the Department of Music created a five to seven minute piece for Psappha, a seven-member string and percussion ensemble from Manchester, England. Baker was selected, along with seven Dr. Baker other composers from Britain, Germany and the United States, after providing two examples of his previous compositions.

His music has been performed across the U.S., Wales, Italy and the Czech Republic, and by numerous Canadian ensembles.

Baker earned his Ph.D. in composition in 2008, after studying under composer John Rea at McGill University in Montréal, Canada. He serves as staff accompanist and teaches music appreciation courses at SU. To hear samples of Baker’s work, visit www.robertabaker.net.

Dr. Ernest Boger, associate professor and chair of the Department of Hotel and Restaurant Management at the University of Maryland Eastern Shore, was recognized by “Black Meetings and Tourism” magazine as one of the ninth annual Apex Distinguished Service Award recipients.

Boger received the award “as an individual who has made outstanding contributions in his field and has positively Dr. Boger impacted travel and tourism.” He was among three other recipients presented the award at the Travel Professionals of Color annual conference in Buffalo, N.Y. To be eligible, recipients had to provide long-term benefits for the travel industry and the African-American market segment, represent a national level of prominence and have a demonstrated track record of over two years. Boger has over 40 years of experience in academic and professional hospitality operations.

He holds a bachelor’s degree from the University of South Florida, a master’s from the University of North Texas and a doctorate from Revans UniversityCanadian School of Management.

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Business Journal BusinessJournal • August 2009 7_17_9:BusinessJournalEditorial 3175

UMES alum publishes article

Pamela Felder, a 1992 graduate of UMES, has authored an article about Historically Black Colleges and Universities (HBCUs) recently published in U.S. News and World Report. Felder is a professor at Teachers College, Columbia University.

The only faculty member of an Ivy League higher education program with a baccalaureate degree from an HBCU, Dr. Felder also authored the chapter entitled “On Firm Foundations: African American Black College Graduates and Their Doctoral Student Development in the Ivy League” included in “Historically Black Colleges and Universities: Triumphs, Troubles and Taboos,” edited

by Marybeth Gasman and Chris Tudico and published by Palgrave MacMillan.

Felder received her M.Ed. in educational leadership and policy studies from Temple University and her Ph.D. in education with a specialization in higher education from the University of Pennsylvania.

She is interested in the socialization exDr. Felder periences of graduate students and how they impact academic success, the development of disciplinary identities and the management of life balance.

UMES students receive awards

Latoiya Payton and Kimberly Cephas, student researchers at the University of Maryland Eastern Shore, were honored recently at the 15th Biennial Research Symposium of the Association of Research Directors Inc., in Atlanta, Ga. Payton won first place in the human sciences (oral papers) division for her presentation entitled, “The Social Comparison of Fashion Print Advertisements and Female College Students’ Body Image.” The study contributes to the understanding of how the mass media’s representation of the idealistic adult female affects the perceived body image and social comparison habits of the everyday woman. Payton conducted her research under the guidance of advisor

Bridgett Clinton, lecturer in the Department of Human Ecology.

Cephas brought home second place in the food safety, human nutrition and health (oral papers) division for her presentation entitled, “Growth and Survival of Vibrio vulnificus in Postharvest American Oysters.” Vibrio vulnificus is the leading cause of reported human death in the U.S. associated with the consumption of marine and aquaculture molluscan shellfish. Cephas conducted her research under the guidance of advisor Salina Parveen, Ph.D., associate professor at the Center for Food Science & Technology.

Other students who, with the support of their advisors, presented research include Leonard Kibet, Brett Smith, Anish Chaudhuri, Matilda Madden, Xavier Henry, Meshack Mudoh, Tagelsir Mohamed, Bridget Hagens, Apsara Hettiarachi, Anthony Farrar, Adam Morris, Tiara Dunn and Byron Johnson.

SU named great place to work

Salisbury University has been named one of The Chronicle of Higher Education’s 2009 Great Colleges to Work For, honored for its creation of an exceptional work environment.

Based on responses from nearly 41,000 administrators, faculty and staff from 247 colleges and universities nationwide, the results of the second annual survey are published in the special Academic Workplace supplement of The Chronicle’s July 10 issue and online at http://chronicle.com/indepth/ academicworkplace.

The Great Colleges to Work For program is designed to recognize campuses for specific best practices and policies in the areas of work environment, pay and benefits, and institutional policies.

Lauded among medium-sized campuses with 3,000-9,999 students, SU earned honors in seven out of 26 categories for four-year institutions. Areas of excellence include the University’s collaborative governance; teaching environment; physical work space conditions; supervisor-department chair relationships; professional/career development programs; and tenure clarity and process.

Chamber gives 2009 Award of Merit

By Cynthia Feist Every year the Salisbury Area Chamber of Commerce selects one graduating senior from each of the public high schools in Wicomico County to receive the Award of Merit.

Applicants are chosen based on several criteria requirements such as: good citizenship, demonstration of initiative, potential for success in further education or in the work force, good attendance and punctuality, honesty, strong spirit of Jones cooperation with fellow students and school faculty, and commitment to educational opportunities.

The following students are this year’s Award of Merit recipients: Meghan Marie Jones, Parkside; Amy Parthan, Wicomico; and Alisha Askins,

James M. Bennett.

Meghan Marie Jones, daughter of Carol and Walter Jones, award winner and graduate of Parkside High School, focused on grades, sports and involvement in her religious group during high school. Meghan plans to attend Salisbury University to study International Business with a minor in History.

Amy Parthan, daughter of Alice and Satish Parthan, is the award winner from Wicomico Parthan High School. During her school career, Amy participated in track (one season), volleyball (two seasons) and tennis (four seasons). She will attend Wor-Wic Community College for two years and then plans to transfer to Towson University.

Alisha Askins is the recipient from James M. Bennett High School.

7/17/09 1:09 PM Page PAGE 1

New Faces, New Programs At Salisbury University

By Diane Allen, Provost and Senior Vice President for Academic Affairs From conflict resolution to earth science to music technology, new and innovative academic programs await Salisbury University students returning to campus in August.

Some have come from as far away as China, Sudan and Iran to enroll in our campus’ highly anticipated Master of Arts in conflict analysis and dispute resolution. With its launch, SU is now one of only two universities in the nation to offer both a bachelor’s and master’s degree in conflict resolution, according to program director Brian Polkinghorn.

In addition, SU belongs to a small and elite group (about 5 percent) of U.S. graduate programs that has a strong, established collaborative outreach relationship, in our case with the Center for Conflict Resolution.

Opening doors for students, the center has placed interns with experienced practitioners locally and globally in places such as Kosovo. SU students also take advantage of our unique teaching model, working side by side with nationally recognized researchers in state and federal agencies.

As Polkinghorn often explains, put all these characteristics together and this master’s program is one of a kind. Some 18 students are already enrolled for fall 2009, surpassing the planned cohort size.

For those interested in solving the world’s problems—as they relate to the environment, that is—SU also is offering a new earth science major.

Taking SU’s “environ-mentality” and sustainability initiatives into the classroom, this program explores, in part, the current state of our planet and predictions about its future, especially as it relates to climate change and global warming. The new major also offers a secondary education track beneficial to those who want to teach.

“There is a need for earth science teachers at high schools statewide and this program will help fill that gap,” said Dr. Brent Skeeter, chair of the Geography and Geosciences Department. “This is just another way in which SU supports STEM (Science, Technology, Engineering and Mathematics) initiatives.”

SU offers the largest selection of undergraduate courses in meteorology, climatology and other areas of atmospheric science in the state, he added.

For those interested in music production, SU’s Department of Music has created a new music technology track. Designed to give students a concrete foundation for pursuing careers in the music business, it’s the

only program of its kind in the University System of Maryland.

“We want to prepare students for the growing demands of tomorrow’s music industry in a variety of areas,” said Dr. Linda Cockey, department chair.

Classes include audio production, music acoustics and ear training for recording engineers. Students will also explore the music business and copyright issues, recording and engineering, music products and retail sales, and musical performance as it relates to live concerts, television, radio, the Internet, video games and teaching. Accredited by the National Association of Schools of Music, the program is a professional degree track that also requires applied study of a musical instrument and an internship.

The program is possible, in part, by the $5.3 million in new equipment in SU’s Teacher Education and Technology Center. Recording takes place in the 1,200-square-foot Blueswaters Foundation, Inc. Audio Demonstration Studio— recently named by Severn Records founder and SU alumnus David Earl (’90). The studio and its control room are part of an Integrated Media Center, which features five audio editing suites, 15 video editing suites, Mac and PC labs, and one of the few campus-based highdefinition digital video production studios nationwide.

“Through this new facility, SU has adopted a philosophy of crosspollination between communications, music, art, business and other departments campuswide,” said Jerome Waldron, SU’s chief information officer. “This is all about integrated media. Disciplines are melding together and we’re seeing only the beginnings.”

Junior Juliana Humphreys, who sings with the co-ed student a cappella group Squawkappella and has recorded during evening jam sessions, said: “This new studio makes recording a feasible option. Now, we don’t have to travel great distances! The facility is top of the line and it’s great that undergraduates can work so intimately with equipment envied by large universities nationwide. SU students have a great opportunity at their fingertips!”

For senior Grayson English and other SU students in the indie band Naked Brunch, being able to record on campus means one thing: “Bring on the rock!”

33

PAGE 34

Business Journal • August 2009

Customized workforce training being offered at Wor-Wic Wor-Wic Community College offers customized workforce training solutions through its continuing education and workforce development division.

Almost 500 local employers take advantage of customized training services and continuing education courses offered by Wor-Wic each year.

“We pride ourselves on our flexibility, quick turnaround and small class

size,” said Teresa Disharoon, director of business and industry training. “We offer comprehensive service, support and follow-up to ensure a company’s training goals are met.”

The customized training process begins with a root cause analysis and a needs assessment to determine what type of training is needed.

Using the results, a customized pro-

The Wicomico Mentoring Project is a school-based, one-on-one program that provides role models for Wicomico County Public School children who need extra attention and encouragement.

Mentors are asked to give one hour a week, during the school day, to meet with their students on school property, for the school year.

The Herbert H. Fincher “Friend of Mentoring” Awards are presented to business, agency, civic and faith partners who have supported our efforts. At the July Chamber General Membership Luncheon the awards were presented to those partners who have provided children with above and beyond mentoring, program support, and outreach to the non-profit community.

Many people in Wicomico County remember Herb Fincher’s active role in the Chamber of Commerce, as the 1993-1994 president. The Fincher Report was also instrumental in planning the county’s future. He chaired the Steering Committee that founded the Wicomico Mentoring Project, and became our first Advisory Board chair.

Herb knew that children can have wonderful, loving parents who are doing their best to raise their children.

And yet, some children need extra attention, a buddy, someone else to help keep them on the right track.

He also knew there are children who do not have everything they need, and believed that those children can also enjoy success, with the caring relationship that a mentor can bring. Through his efforts, the Wicomico Mentoring Project made a great start.

This year’s recipients of the Friend of Mentoring Award are: Carole Marine, Charles Whitmore, and the Com-

munity Foundation of the Eastern Shore.

Carole Marine, who recently retired, has been the school mentor coordinator for Westside Intermediate for 15 years.

She has made many matches over the years and watched several of them continue through middle and high school.

Carole has a special knack for making great matches and even got her husband involved in mentoring for over 11 years.

Charles “Chuck” Whitmore has been a mentor for several students over the past 10 years. He has thoughtfully handled some sticky situations, and helped his students deal with them.

Chuck, our most senior mentor, believes that mentors need to work with the parents as well as the child. He got his wife, Jane, to be a mentor and several neighbors and friends.

The Community Foundation’s involvement with the Wicomico Mentoring Project is deeply appreciated. We have been encouraged to seek grants, participate in continued professional development, and network with others doing similar work.

The Community Foundation has given us the opportunity to be more professional with our work, keep up to date on issues affecting education and non-profit groups, and collaborate on projects.

While we had over 980 matches last year, we also have over 1,000 children without a mentor. Please consider how your company can encourage your employees to be mentors. It only takes one hour a week to make a difference in the life of a child – and benefit your community. Call 410-677-4586 or email hparker@wcboe.org for more information.

Local mentors receive awards

From left, “Friend of Mentoring” awards were recently presented to: Darlene ColeCulver, Wicomico Mentoring Project Advisory Board chair; Spicer Bell of the Community Foundation of the Eastern Shore; Charles Whitmore, Mentor Honoree; Carole Marine, school mentor coordinator for Westside Intermediate; and Henrietta Parker, project coordinator of the Wicomico Mentoring Project.

gram is designed to help correct critical issues and increase productivity for the company.

The training is tailored to meet company schedules and needs, and is conducted both day and evening in college facilities or at company sites. Laptop computers that Wor-Wic brings to a company’s work site make training in computer applications convenient for companies. “Training often pays for itself and then some, by improving profitability,” Disharoon explained. “It’s cru-

cial for businesses to strengthen workforce skills by providing cost-effective, results-oriented training for employees, especially in tough economic times.”

Courses and seminars, which vary from basic skills development to sophisticated business operations, are conducted for individual companies and clusters of companies with related training needs.

For more information or to request a Workforce Training Solutions brochure, call Disharoon at 410-334-2815.

Lad Steinemann, continuing education and workforce development computer instructor at Wor-Wic, conducts a Microsoft Excel contract training course at the college campus in Salisbury.

“18-25 year olds are the fastest-growing age group for bankruptcies.”

–Louisiana State University.

In economic turbulence lies opportunity—the opportunity to share financial knowhow and discipline with a new generation of Americans. Partner with Junior Achievement to educate of the Eastern Shore teens about wise money management through programs that teach To donate or volunteer, call work readiness, entrepreneurship 410-742-8112, or visit and financial literacy. www.jaontheshore.org

Business Journal • August 2009

PAGE 35

Are you on track toward your financial objectives?

By Kelley Selph It’s been almost two years You will need to be since turmoil began in the flexible with your financial markets.

And during that time, your investment moves own financial picture, along with that of virtually every and prepared to make other investor, has probably changed. changes as necessary.

Still, you can do a lot to get back on track toward the future you’ve envisioned — Because different investments carry and you can start today.

What moves should you make? Here different levels of risk, it’s essential that you know your risk tolerance and factor are a few to consider: it into your investment decisions.

• Assess your current situation.

• Start making necessary changes. To You’re well aware of the change in your portfolio’s value over the past two attain the goals you’ve identified, you may well need to make some changes. years, and you may well have already For example, during the most recent made some adjustments. But if you’re bear market, the value of your growthgoing to position yourself properly for oriented investments likely fell considthe future, you need to review your erably, which means these investments entire financial situation: your savings, may now make up a smaller percentage spending, investments, insurance and of your portfolio, relative to incomeincome needs. Only then can you chart oriented vehicles. Yet to achieve your the course that’s right for you. long-term objectives, you may need • Re-evaluate your goals. Since you a good amount of exposure to investare already reviewing your financial ments that have the potential to provide picture, now is a good time to also regrowth, such as stocks. Consequently, examine your goals. you may need to rebalance your portfoWould you like to help pay for a child’s college education? Do you know lio, possibly with the help of a professional financial advisor — someone when you plan to retire? When you who knows your goals, risk tolerance, do retire, what sort of lifestyle do you family situation and other key factors. envision? If you haven’t already done • Be flexible. After you’ve identified so, identify your goals and try to put a your goals and revised your investment price tag on them. strategy accordingly, you have taken • Review your strategy for reaching some important steps — but you’re still your goals. Once you know about how not done. None of us can predict what much money your goals may require, will happen in our lives, and as we’ve you’ll need to review your savings seen, the financial markets are equally and investment strategies to determine unpredictable. So you will need to be if they are likely to provide sufficient flexible with your investment moves funds. You’ll need to look at your inand prepared to make changes as necesvestment mix to see if it’s providing sary. In short, establish an investment the right combination of growth and income opportunities. At the same time, strategy that’s right for your needs and follow it as best you can, but be preyou’ll want to analyze your feelings pared to adjust your path as time goes about investment risk. Before the marby. By staying diligent, you can help ket decline, many investors believed yourself advance toward your important they were more comfortable with risk goals — in all economic environments. than they actually were.

Party for a Purpose at the Brew River in Salisbury

Sperry Van Ness – Miller Commercial Real Estate along with Brew River Restaurant & Bar announces that on August 12 from 4 to 8 p.m., there will be a fundraiser event for the American Cancer Society’s Relay For Life held at Brew River’s River Bar in Salisbury. The party will consist of Silent and Live auctions, music, appetizers, and guest bartenders. Tickets are available for purchase for $20 ahead of time or $25 at the door. All proceeds are donated towards the American Cancer Society’s Relay for Life. To purchase tickets please contact Sperry Van Ness – Miller Commercial Real Estate at 410-543-2440 or stop by the office at 206 E. Main St, downtown Salisbury.

Discover

DELMARVA Don’t miss this chance to be featured in the 2009 Discover Delmarva magazine & directory.

Advertising discounts are offered to Salisbury Chamber of Commerce members.

Contact Emily Rantz for advertising information

410.749.0144 email: erantz@mspublications.com

Business Journal • August 2009

PAGE 36

Name

Contact

Business Journal Directory Phone

Fax

Website

Email

ADVERTISING Comcast Spotlight Stephanie Willey 410-341-8950 410-341-8980 comcastspotlight.com stephanie_willey@ 1201 Pemberton Dr., Suite 2B, Salisbury, MD 21801 cable.comcast.com _________________________________________________________________________________________________________________________________________________________________________ ARCHITECTS & ENGINEERS Andrew W. Booth & Associates, Inc. Matthew Smith 410-742-7299 410-742-0273 awbengineers.com msmith@awbengineers.com 1942 Northwood Dr., Salisbury, MD 21801 Debbie Bailey dbailey@awbengineers.com _________________________________________________________________________________________________________________________________________________________________________ Davis, Bowen & Friedel Michael Wigley 410-543-9091 410-543-4172 dbfinc.com mrw@dbfinc.com One Plaza East, Suite 200, Salisbury, MD 21801 _________________________________________________________________________________________________________________________________________________________________________ Dicarlo Precision Instrument & Dicarlo Precision Imaging John Dicarlo 410-749-0112 410-749-9323 dicarlo1.com john@dicarlo1.com 2006 Northwood Dr., Salisbury, MD 21801 _________________________________________________________________________________________________________________________________________________________________________ George, Miles & Buhr, LLC Michelle Everngam 800-789-4462 410-548-5790 gmbnet.com meverngam@gmbnet.com 206 W. Main St., Salisbury, MD 21801 _________________________________________________________________________________________________________________________________________________________________________

AUTO PARTS Eden Used Auto Parts George Glovier 410-749-5116 410-742-3930 eden11@comcast.net 14661 Merser Rd., PO Box 43, Eden, MD _________________________________________________________________________________________________________________________________________________________________________ BUILDERS Bud Esham Homes Bud Esham 410-742-1364 410-742-0164 budeshamhomes.com quality@budeshamhomes.com 5966 Williamsburg Pkwy., Salisbury, MD 21801 _________________________________________________________________________________________________________________________________________________________________________

Ruark Builders Connie Ruark, Sleepy Hollow 410-677-3835 410-860-4875 ruarkhomes.com cruark@ruarkhomes.com 4920 Snow Hill Rd., Salisbury, MD 21804 Barbi e Hannemann, VP 410-749-0193 410-860-4875 bhannemann@ruarkhomes.com _________________________________________________________________________________________________________________________________________________________________________ COMMERCIAL BROKERAGE Rinnier Commercial Blair Rinnier, CCIM 410-742-8151 410-742-8153 rinnier.com bmail@rinnier.com 218 East Main St., Salisbury, MD 21801 _________________________________________________________________________________________________________________________________________________________________________ DINING/CATERING Market Street Inn Stephanie Bellacicco 410-742-4145 410-742-3687 marketstreetinnsalisbury.com sbellacicco@marketstreetinn 130 W. Market St., Salisbury, MD 21801 salisbury.com _________________________________________________________________________________________________________________________________________________________________________ EMPLOYMENT AGENCY Manpower, Inc. Darlene Smyser 410-742-8861 410-742-9384 us.manpower.com salisbury.md@na.manpower.com 24 Tilghman Rd., Salisbury, MD 21801 _________________________________________________________________________________________________________________________________________________________________________ FINANCIAL Shore Bank Rick Mathews 410-548-7125 410-548-1688 shorebank.com customerservice@ShoreBank.com 100 W. Main St., Salisbury, MD 21801 ________________________________________________________________________________________________________________________________________________________________________ The Bank of Delmarva Robert D. Core 410-548-5670 410-742-9588 bankofdelmarva.com bob@bankofdelmarva.com 2245 Northwood Dr., Salisbury, MD 21801 ________________________________________________________________________________________________________________________________________________________________________ Merrill Lynch Robert G. “Bob” Anderson 410-860-2781 410-860-5066 fa.ml.com/bob_anderson bob_anderson@ml.com 224 E. Main St., Suite 1, Salisbury, MD 21801 800-416-8017 ________________________________________________________________________________________________________________________________________________________________________ GLASS

Mr. Go-Glass Dreux Campbell 410-742-1151 410-749-0265 go-glass.com customerfirst@go-glass.com 805 Snow Hill Rd., Salisbury, MD 21804 ________________________________________________________________________________________________________________________________________________________________________ INSURANCE

Allstate Insurance Fred Pastore 410-860-0866 410-860-0869 allstate.com/fredpastore fredpastore@allstate.com 111 Naylor St., Salisbury, MD 21804-4333 ________________________________________________________________________________________________________________________________________________________________________ Atlantic/Smith, Cropper & Deeley Laura Deeley Bren 410-835-2000 410-835-2036 ascd.net lbren@ascd.net 7171 Bent Pine Rd., Willards, MD 21874 ________________________________________________________________________________________________________________________________________________________________________ Avery Hall Insurance Group Kevin Hayes 410-742-5111 410-742-5182 averyhall.com khayes@averyhall.com 308 E. Main St., Salisbury, MD 21801 Bus., Life, Personal, Health ________________________________________________________________________________________________________________________________________________________________________ Gamee Elliott Gamee Elliott 410-749-4725 410-749-4175 statefarm.com gamee.elliott.bvm6@statefarm.com 923 Eastern Shore Dr., Salisbury, MD 21804 ________________________________________________________________________________________________________________________________________________________________________

ISG International Brad Sutliffe 410-901-0736 410-910-0836 isgintl.com Brad_Sutliffe@isgintl.com 204 Cedar St., Cambridge, MD 21613 ________________________________________________________________________________________________________________________________________________________________________

INSURANCE Landmark Insurance & Financial Group Charles McClenahan 410-651-2110 410-651-9288 landmarkinsuranceinc.com charlie@ 30386 Mt. Vernon Rd., Princess Anne, MD 21853 888-651-2111 landmarkinsuranceinc.com ________________________________________________________________________________________________________________________________________________________________________

Business BusinessJournal Journal • • August August2009 2009

PAGE 37

Business Journal Advertising Index The following Directory of Business Journal advertisers provides quick reference for your convenience. The number appearing before the name of the business refers to the page number where the ad appears in this edition of the Journal.

Advertising 9 Comcast Spotlight . . 341-8950 Architecture / Engineering 38 AWB. . . . . . . . . . . . . 742-7299 Automobiles & Services 30 Pohanka. . 1-877-4-POHANKA Construction 31 Southern Builders . . 341-3800 25 R&R Coatings . .877-543-0700 11 Harkins Builders. . . . 750-2600 30 Gillis Gilkerson . . . . . 749-4821 25 Regional Builders 302-628-8660 Education 32 Wor-Wic. . . . . . . . . . . 334-2815

Name

34 Junior Achievement. . 742-8112 Energy 29 APPI. . . . . . . . . .800-520-6685 Farm & Garden 16 Farmers & Planters . 749-7151 Financial 5 PNC . . . . . . . . 877-BUS-BNKG 13 Shore Bank . . . . . . . 543-2600 32 AmCorp Mgmt . . . . . 742-1904 40 Bay National Bank . . 334-3636 Fruitland 19 City of Fruitland . . . . 548-2809 21 Fruitland Economic Development . . . . . . 548-2809 Health 27 Accurate Optical. . . . 749-1545 18 Apple Discount Drugs 543-8401 26 PRMC . . . . . . . . . . . 912-5640

Contact

Heating & Air Conditioning 23 Mid-Atlantic Heating. 546-5404 Insurance 7 ASC&D . . . . . . . . . . . 835-2000 31 Avery Hall. . . . . . . . . 742-5111 12 ISG. . . . . . . . . . .800-336-5659 8 HK&T . . . . . . . . . . . . 749-0116 29 IBS . . . . . . . . . . . . . . 213-8338 Jewelry 10 Robinsons . . . . . . . . 546-0817 3 Kuhn’s . . . . . . . . . . . 742-3456

Recreation 3 Ocean Pines Golf and Country Club. . . 641-6057 Screen Printing 6 Chesapeake Screen Printing . . . . 749-7660 Services 22 Peninsula Construction 749-4072 20 Cube Storage. . . . . . . . 742-2100 39 Burnett-White . . . . . . . 742-2222

Lodging 15 Courtyard by Marriott 742-4405

Technology 10 Telewire . . . . . . . . . . 749-2355 23 Comcast Business . . 520-2813 39 Impact Networks . . . 219-3090

Paving 11 Chesapeake Paving & Sealing, Inc. . . . . . 742-2330

Utilities 7 Choptank Elect. .877-892-0001

Real Estate 2 Sperry Van Ness . . . 543-2440 20 Rinnier . . . . . . . . . . . 880-1273

Inserts Salisbury Area Chamber of Commerce (2)

Business Journal Directory

Phone

Fax

Website

Email

INSURANCE Paulette Arnsparger, Allstate Insurance Co. Paulette Arnsparger 410-677-4774 410-677-4776 allstate.com/12697 PArnsparger@allstate.com 501-C East Naylor Mill Rd., Salisbury, MD 21804 ________________________________________________________________________________________________________________________________________________________________________

PRINTING Delmarva Printing, Inc. Don Hitchens 410-912-0980 410-912-0984 delmarvaprinting.com don@delmarvaprinting.com 2110 Windsor Dr., Salisbury, MD 21801 ________________________________________________________________________________________________________________________________________________________________________ Dicarlo Digital Center.

109 South Division St., Salisbury, MD 21801

Joey Dicarlo

410-749-9901

410-749-9885

dicarlodigitalcopycenter.com

joey@dicarlo1.com

________________________________________________________________________________________________________________________________________________________________________ RECYCLING Delmarva Recycling Greg Stein 410-546-1111 410-543-9005 delmarvarecycling.com gstein@delmarvarecycling.com 909 Boundary St., Salisbury, MD 21801 ________________________________________________________________________________________________________________________________________________________________________

SOLAR ENERGY Eastern Shore Solar Ray Emmons 410-543-1924 easternshoresolar.com ray.emmons@easternshoresolar.com 6288 Westbury Dr., Salisbury, MD 21801 ________________________________________________________________________________________________________________________________________________________________________ STORAGE Cubes To Go Betsy Bradford 410-742-2100 410-742-3875 cubestogo.com info@cubestogo.com 102 Broadway St., PO Box 238, Fruitland, MD 21826 ________________________________________________________________________________________________________________________________________________________________________

WATER Sharp Water Lisa Rice 410-742-3333 410-543-2222 sharpwater.com lrice@sharpwater.com 129 Columbia Road, Salisbury, MD 21801 ________________________________________________________________________________________________________________________________________________________________________

To advertise your business in the Business Journal Directory Call 410-740-0144 or Email: erantz@mspublications.com

PAGE 38

Checkers opens in Salisbury

Checkers Drive-In Restaurants, Inc., the nation’s largest chain of double drive-thru restaurants, recently opened in Salisbury on South Salisbury Blvd. across from the Giant Shopping Center.

Anne Arundel County residents Clifford, a lawyer and Jeaunice Pulliam, a credit analyst, are the new franchise owners.

The couple has planned 10 Checkers Drive-In Restaurants across Delmarva – bringing the prospect of numerous new jobs into the region.

Salisbury resident Karl V. Binns Sr. is the operations partner. Sharon Marvel, also of Salisbury, is the general manager of the first location.

Hours are Sunday, Monday, Tuesday, Wednesday and Thursday, from 10 a.m. to 1 a.m. and Friday and Saturday, from 10a.m. to 2 a.m. For more information, visit www.checkers.com.

Courthouse is topped off

The State of Delaware recently held a topping off ceremony at the Kent County Courthouse Expansion site.

“A topping off ceremony is a milestone event in the construction process,” said Nason Construction President Michael B. Berardi.

“Putting the last steel beam in place signifies the next step in the construction process, and the structure will start to take shape as a viable building.”

The 150,000 s.f. courthouse expansion project includes seven new courtrooms for Superior Court, the Court of Common Pleas, and the Chancery Court.

The building will also house several administrative offices and an underground parking garage will be built.

The expansion project, on schedule to be complete in July 2011, will more than quadruple the size of the current courthouse.

Clinic awarded to Becker Morgan

The Worcester County Health Department recently selected Becker Morgan Group to provide Architectural & Engineering services for the Worcester County Dental Clinic.

Becker Morgan Group’s fee was the lowest of the 10 bids received for the renovation of the former Berlin Senior Center on Williams Street which will house the new Dental Clinic.

The Worcester County Health Department will administer dental services for women, infants and children.

Kitz-Miller publishes book

Michael B. Kitz-Miller, an Eastern Shore native, has recently published “Your Basic Peddler: A Journey in Sales.”

According to Kitz-Miller, the book

Business Journal • August 2009

Business Mix is a chronology of his business life.

“In your life there are certain defining moments, critical choices and pivotal people that shape your life, your work, your relationships, your principles.

Peddler is a portrait of people and events that clearly had an impact on my life.”

The book, which is available online at Amazon.com, also offers an historical account of American business during the 1970’s and 1980’s. Kitz-Miller is a 1958 graduate of Wicomico Senior High School, a 1962 graduate of Gettysburg College and a 1967 graduate of the University of Maryland.

Pet Resort complete

Southern Builders, Inc. recently completed the Maryland Shore Pet Resort.

Located in Vienna, Maryland Shore Pet Resort is a hotel and spa for pets, a first of its kind on the Eastern Shore.

Specializing in commercial construction, Southern Builders, Inc. is a full service General Contracting/Construction Management firm licensed in Maryland, Delaware and Virginia.

SVN recognizes top achievers

Sperry Van Ness – Miller Commercial Real Estate, announces that five of its advisors have been ranked among the top producers in the nation.

Sperry Van Ness corporate, one of the fastest growing commercial real estate firms in the United States, ranks local advisors in the top 100 within the national firm. Year to date, four of Sperry Van Ness – Miller Commercial Real Estate’s advisors from the Salisbury office placed in the top 100 and include Bradley Gillis, CCIM, #15; John McClellan, CCIM, #18; Brent Miller, CCIM, CPM, #21; and Henry Hanna III, CCIM, SIOR, #51. Tom Knopp from SVN – Miller’s Seaford, Del. office ranked #85.

Williams wins ASAI award

Craig Williams of Becker Morgan Group was recently awarded an American Society of Architectural Illustrators (ASAI) Award of Excellence for his 3D illustration entitled “Sauna.”

This award places him within a prestigious group of professionals from around the world with a dedication to architectural illustration.

Williams’ piece will be showcased during the 24th annual Architecture in Perspective exhibition on Oct. 23 in Miami, Fla. An associate at Becker Morgan Group, Williams combines over 15 years of architectural rendering and 3D modeling experience with the firm’s in-house graphic design department to provide clients with state-of-the-art presentation materials.

Benefit golf tournament planned

Sharp Water of Salisbury is donating 10 cases of bottled water to St. Stephens’s UMC Second Annual Golf Tournament on Friday, Aug. 21, at the Hyatt’s River Marsh Golf Course in Cambridge. The tournament will be held at 8 a.m.

Cost to play in the tournament is $100 per player and $400 per foursome.

The fee includes a full 18 hole round of golf, cart, goodie bag, lunch and more.

Proceeds go to the general fund and benefit Harvest Ministries in Delmar and Salisbury Urban Ministries.

St. Stephen’s UMC seeks tee sponsors at $100 per hole and goodie bag items.

Tee sponsorship and a team of four is $450. To register, contact St. Stephen’s Church at 302-846-9501.

Carvel Hall facility listed

Henry Hanna III, CCIM, SIOR and Wesley Cox, CCIM, advisors for Sperry Van Ness – Miller Commercial Real Estate in Salisbury, have been chosen by Syratech Corporation to sell the former Carvel Hall facility in Crisfield.

The facility consists of 70,321 square feet with 13,300 square feet being office space, on 23.35 acres.

The list price is $600,000 and special tax incentives are available through the One Maryland Program.

For more information, contact Henry Hanna or Wesley Cox at 410-543-2440.

SVN sells property

Bradley Gillis, CCIM and John McClellan, CCIM, senior advisors for Sperry Van Ness – Miller Commercial Real Estate, recently sold a 6,000 sq.ft. warehouse/office building to Kitchen Concepts Plus in Salisbury.

The building, located at 602 Snow Hill Rd., consists of 3,500 square feet of office space and 2,500 square feet of warehouse space on .25 acres.

Bradley Gillis, CCIM represented the owner and John McClellan, CCIM represented the buyer, Kitchen Concepts Plus.

Founded in 1991, Kitchen Concepts Plus is a full service kitchen and bath company providing products and services to homeowners, contractors and developers across the Eastern Shore.

Business Journal • August 2009

PAGE 39

DelTech becomes Chesapeake Utilities first customer in Georgetown Chesapeake Utilities recently announced the introduction of natural gas to Georgetown. A ribbon-cutting ceremony earlier this afternoon on the Owens Campus of Delaware Technical & Community College (Delaware Tech) celebrated the much anticipated arrival of natural gas in the central part of Sussex County. Delaware Tech is Chesapeake Utilities first customer in

Georgetown. “The campus has wanted access to natural gas for a long time,” said Dr. Ileana Smith, vice president and campus director. “We began preliminary discussions with Chesapeake several years ago and they were able to make it happen, with minimal disruption at the campus. Delaware Tech is pleased to have an additional form of energy available for campus opera-

From left in the front are Dr. Ileana Smith, VP and campus director-Owens Campus; Joan Deaver, Sussex County councilwoman; Charlie Koskey, town councilman; Darrell Wilson, director of Business Growth and Development-Chesapeake Utilities; Shane Breakie, director, Natural Gas Energy Services-Chesapeake Utilities; and Sam Wilson, county councilman. In the back: Julie Wheatley, Sussex County Economic Development director; Lin Faucett, director of facilities for Del Tech; (barely seen) State Rep. Dave Wilson; Ray Hopkins, Chamber vice-president; and Gene Dvornick, town manager. Present but not visible in photo: Karen Duffield, Chamber executive director; Helen Kruger, Chamber membership chair.

Relax.

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tions. In these critical financial times when every dollar counts, having the option to utilize the most cost-effective method to heat the campus is essential.” Bringing natural gas to the Owens Campus of Delaware Tech required Chesapeake Utilities to extend its system which previously ended at the southern end of Georgetown at Wood Branch Road. Natural gas is a highly

reliable, domestic energy source serving over 56 million homes, businesses and industries in the United States.

97% of the gas used in our country is produced in North America (84% in the U.S. and 13% from Canada).

Utilizing natural gas results in substantially fewer greenhouse gas emissions than would be produced by burning fuel oil or coal.

NEW OFFICES - The City of Rehoboth Beach held a ribbon cutting and open house on Friday, May 1 at their new administrative building (306 Rehoboth Ave.) which contains the building, licensing and information technology departments.

The new 5,000 square foot building, which replaces the Wilmington Trust building, was built utilizing the former bank’s foundation. The architectural firm of Tevebaugh Associates from Wilmington designed the new building, which was built by Gillis Gilkerson, Inc. of Salisbury, Md.

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BAY NATIONAL BANK BUILDING SUCCESS THROUGH TEAMWORK

Left to right: Brian DeLawder, Executive Vice President, Southern Builders, Inc.; Greg Olinde, Senior Vice President, Bay National Bank; and David Harkins, President & CEO, Southern Builders, Inc. in front of joint project Shark Finn at 125th Street, Ocean City, MD.

CREATING A NEW STANDARD IN BANKING Hugh W. Mohler, Chairman & CEO Gregory J. Olinde, Senior Vice President 109 Poplar Hill Avenue, Salisbury, Maryland 21801 www.baynational.com

410-334-3636