PAID
MAIL MOVERS
PRSRT STD US POSTAGE
Business Journal PO Box 510 Salisbury, MD 21803-0510
The Regional Chamber Newsletter
Vol. 14 No. 2 Dedicated to the Principles of Free Enterprise
September 2010
Wallops Flight Facility NASA’s Wallops Flight
Facility is one of the most
prolific launch ranges in the world. Since 1945, more
than 16,000 rockets have
flown from Wallops Island.
Technology
There are many more to
Every day in the world of technology you can expect some changes that can improve your business operation. These businesses can help you get started.
come. Some will be larger
and flying farther than any time in the facility’s 65year history.
Pages 19 - 23
Story and additional photos on page 18
Recovery
What will it take to get the nation back on the road to recovery? Maybe some age-old wisdom and some optimism. See Director’s Journal for some ideas. Page 3
INSIDE
Ad Directory........................................ 37 Barometer........................................... 13 Business After Hours...................28, 33 Business Directory............................. 36 Business Mix...................................... 31 Calendar............................................. 14 Education........................................... 34 Health................................................. 12 Human Resources.............................. 15 Investing............................................. 16 Insights............................................... 37 New members...................................... 8 Personnel........................................... 32 Renewals............................................ 11 Salisbury University............................ 35
Salisbury Area Chamber of Commerce 2010 ChamberFest October 15 - 16 at The Centre 2010 ChamberFest is the perfect opportunity for you to connect with potential customers this fall. Held at The Centre at Salisbury on Friday and Saturday, Oct. 15-16, this year’s ChamberFest will be a terrific, cost effective, marketing opportunity for Chamber members to promote and sell their products and services to the tens of thousands of people who visit the mall daily. Especially in these challenging economic conditions, it is more important than ever to have a presence at key events like ChamberFest.
ChamberFest is a business-toconsumer showcase that provides the chance for Chamber members to have a booth at The Centre at Salisbury in order to directly connect with potential customers. With over six million visitors annually, The Centre at Salisbury is a regional shopping mall located in Salisbury that serves portions of Maryland, Virginia and Delaware. With no other regional mall competition within 50 miles, it serves as the retail hub of our area. Typical numbers for Friday are 18,000-20,000 people and even higher at 22,000-25,000 people
Salisbury Area Chamber of Commerce Patrons
www.salisburyarea.com
on Saturday. This event relies on the thousands of people who visit the mall during the weekend as potential customers. ChamberFest provides Chamber members the opportunity to showcase their business, present services, sample products and network and build relationships with area businesses and consumers. Booths will be displayed throughout the mall directly in the flow of the busy weekend traffic. Each booth will include a space of approximately 10 feet with a table and two chairs. Continued to page four
Advisor Focus SALISBURY, MD│FOR LEASE
SALISBURY, MD│FOR LEASE
1415 WESLEY DR.
2120 WINDSOR DR.
berliN, md | For Sale/leaSe
WESTOVER, MD│FOR SALE
10044 old oCeaN City blvd.
OLSEN’S ANTIQUES BLDG.
Specializing in Commercial leases
SaliSbury, md | For Sale/leaSe
SALISBURY, MD│FOR SALE
923 mt. hermoN rd.
BENNETT AIRPORT
• 26 years of experience in the Real Estate industry • Specializes in the lease of industrial, office, and retail properties • Call me today if you have a commercial property you want leased OR if you are looking to lease a commercial $12.00/Sq.property Ft. on the Eastern Shore! $930/Mo. NNN $3.50 psf • 4,807 Sq. Ft. of Medical/Office Space • 1,250 Sq. Ft. Office Space • 3 Offices with Windows • 7 Exam Rooms w/Sink & Cabinets • 3 Nurses Stations & 4 Restrooms Contact: Brent Miller, CCIM or Rick Tilghman, CCIM bill moore http://Lease.SVN.com/WesleyDrive MLS # 427617
priNCeSS aNNe, md | For Sale
SEAFORD, DE│FOR SALE
12380 SomerSet ave. 102 PARK AVE.
Build to suit at $175 psf Lease at $13
• 2 Offices • Open Work Area & Kitchenette • Private Bath with Shower
$699,000 • Brand New Professional & Medical Office Space • 2,000-9,000 sq ft suites available 20% • 8,000 Sq. Ft. Retail Building on 2.73 Acres pre-leased • •Room Expand Building Size 7 milesto west of OceanExisting City and located close to Rt. 50 &floorplan Rt. 113, Atlantic General Hospital, • Flexible downtown Berlinon andUS other professional services • Highly Visible Route 13 Northbound
http://Lease.SVN.com/2120WindsorDrive MLS # 438162
Henry Hanna, CCIM, SIOR http://Sale.SVN.com/atlanticcorporatecenter http://Sale.svn.com/OlsensWestover http://Lease.SVN.com/atlanticcorporatecenter MLS #427361
410-543-2483 bill.moore@svn.com Contact: Brent Miller, CCIM or Rick Tilghman, CCIM
bill.moore@SVN.com
delmar, md | For Sale/leaSe
parSoNSburg, md | For Sale
SALISBURY, MD│FOR LEASE
SALISBURY, MD│FOR LEASE
8913-8921 8999bi-State OCEAN blvd. HWY.
32960 old 2020 oCeaN City rd SHIPLEY DR.
ING
T
IS WL
NE $1,275,000
• Manufacturing/Warehouse $975,000 • Pre-Engineered Steel with Split Face • 3 Duplexes Block Office; Clearspan w/20’ Ceilings • 100% Occupied • Paved Parking and Area • 10.5% Cap Rate on Truck Actual Income • WalkingDrive-Thru distance to UMES • Multiple Doors Contact: John McClellan, CCIM Bradley.Gillis@svn.com 410-543-2491 http://sale.svn.com/102Park http://Sale.SVN.com/thecollegeinn MLS #551363
SaliSbury,MD│FOR md | For Sale SALISBURY, LEASE 31400 WINTERPLACE PKWY. 1505 South SaliSbury blvd.
• 6,530 +/- sq. ft. office/retail building situated on 1.02 acres • Total of 5 units; (3) 1,200 +/-$5.50/Sq. sq. ft. units andFt. (2) 1,350 +/- sq. ft. units $3.50 psf • 2 Warehouse Available • Three (3) unitsUnits are currently leased • Private Doors paved parking lot in front and additional • Drive-In and Truck Dock parking in rearofofDelmar building Light Industrial • Zoned Town • 1,350 +/- sq. ft units available for LEASE at • Located in the $730/month perG&M unit Sales Complex ContactJohn Brent McClellan, C. Miller, CCIM, CPM Contact: CCIM http://Sale.SVN.com/8913-8921Bi-StateBlvd http://lease.svn.com/8999OceanHighway http://Lease.SVN.com/BiStateBlvd MLS #437628, 438370
SaliSbury, md | For Sale BERLIN, MD│FOR LEASE
piNe bluFF rd. 10231 OLD201 OCEAN CITY RD.
D
CE U D E
R
$12.00/Sq. Ft.
• High visibility location • 1,283 Sq. Ft. Professional Office Space • 700’ of highway frontage • 3 Offices, Large Open • Drive Reception In service bayArea, or warehouse Area• Fenced & File Room yard • Includes Restroom office spaceand Lots of Storage • Kitchenette, • End Unit Located in Winter Place Bus. Park Contact: Brent Miller, CCIM or Rick Tilghman, CCIM http://Lease.SVN.com/WinterPlacePark Call John McClellan, CCIM or Karen Cherry MLS #439632 http://Sale.SVN.com/1505southsalisbury
NEW
$399,000
Sale $250,000 $2,800,000 Lease $12psf psf $3.50
• FAA Approval, Hanger Bldg. w/6T Hangers & hood vent in place •• 2Grease Grasstrap Runways 3150' and 2300' Full Service Restaurant/Carry Out ••• Includes all Shop Equipment Seats 30+ with his/her bathrooms & Mowers • 1 year old build out and equipment • Equipment for sale or lease with property
Henry Hanna, CCIM, SIOR http://Sale.svn.com/BennettAirport Contact Rick Tilghman, CCIM MLS #427047
SaliSbury, md | For Sale
SALISBURY, MD│FOR SALE
Sweetbay drive
635 HOMER ST.
G
IN IST
L
$7.50/Sq. Ft. Parsonsburg Firehouse $279,000
• •5,000 Sq.Brick Ft. Office/Warehouse 6,822 SF Building • •Warehouse Features 2 Roll-Up Doors & 7 Drive-in doors Parts Room • 1.96 Acres • •2Own Private Offices and Conference Room a piece of history!! • Last Unit in Complex Contact: John Cox McClellan, Contact Wesley or HenryCCIM Hanna, CCIM, SIOR http://lease.svn.com/2040Shipley http://sale.svn.com/parsonsburgfirehouse MLS #437339
SaliSbury, md | leaSe
FRUITLAND, MD│FOR LEASE
harbor plaza IN CROWN SPORTSpoiNt CTR. FACILITY
$475,000 $1,150,000
psf ••Located the Fountains Business$3.50 Park Building 10,000inOffice/Warehouse Flex ••Beautiful new construction building Full General Commercial Zoning ••10,082 sq.ft. on 1.035 Fenced Yard Areaacres • Designed for single user or 3 separate users • For Lease @ $ 5.50/Sq. Ft. • Convenient Location Just Off RT 13
Contact Henry Hanna, CCIM, SIOR or Contact: Wesley Cox,Chris CCIMPeek, CCIM http://Sale.svn.com/635_Homer http://Sale.SVN.com/lot7sweetbay
MLS # 427375
SaliSbury, md | For Sale/leaSe HURLOCK, MD│FOR SALE 32908 rd.DR. 100johNSoN ENTERPRISE
NG
NEW
TI S I L
$18.50/Sq. Ft.
• 1,600 Sq. Ft. Medical Office Space in Class A Medical Facility • 4100 square foot medical office • On• Easily Atlantic General Hospital’s Campus subdivided • 3 Exam Break • CountyRms., location – no&cityChart taxes Rm., 2 Nurse Stations, Office, Reception & Waiting Areas Contact: Brent Miller, CCIM or Rick Tilghman, CCIM http://Lease.SVN.com/JamesBarrettMedical Call John McClellan, CCIM or Karen Cherry http://Sale.SVN.com/201pinebluff MLS#441004
$7.50/Sq. Ft.
$350/month +NNN
• 13,000 Sq. Ft. ••24 Ft. High Lowest RentsCeilings; in town 14x10 Ft. Door Ample Parking – Join Apple Discount Drugs! ••Sprinklered 700 to 2000ADA sq ft available ••Separate bathrooms Owner Flex says lease! ••Great Space! Contact: Chris Peek, CCIM Contact Joey.Gilkerson@svn.com http://Sale.SVN.com/CrownSportscCenter13000 http://Lease.SVN.com/harborpointvillage MLS #436513
$995,000
• 10 acre industrial site with 43,000 sq ft building
ExcellentSq. access to Salisbury, •• 22,500 Ft. on 5 AcresDelaware $3.50 psf & OC Markets • Truck Dock & Drive in Access • 30 additional acres available •• Sprinklered; & Sanding Was $600,000 -Paint Reduced to $375,000Booths for quick sale. • As low as $1.50 sq ft FOR LEASE
Contact: Chris Peek, CCIM
Contact Chris Peek, CCIM http://Sale.SVN.com/100Enterprise http://Sale.SVN.com/43932 MLS#429528
Sperry Van Ness–Miller Commercial Real Estate (410) 543-2440 206 East Main Street • Salisbury, MD 21801 View all of our listings at www.SVNmiller.com www.SVNmiller.com
410.543.2440 206 East Main Street • Salisbury, MD 21801 302.846.9908 30613 Sussex Highway • Laurel, DE 19956 302.227.0768 34634 Bay Crossing Blvd. • Lewes, DE 19958
Built for Better Results.
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Business Journal • September 2010
PAGE 3
Free enterprise holds the key to job growth By Brad Bellacicco
SACC Executive Director
Director’s Journal
Tom Donohue, President and CEO, U.S. Chamber of Commerce, in his message “Give Free Enterprise SupThe end of this recesport to Turn the Economy sion will come when Around”, points out to Congress that they need to the doom and gloom empower individuals and gives way to hope... unleash the creativity of the American people to get out of the recession. tell if these measures help or hurt the He points out the dangers of a economy. “command-and-control economy where Mr. Donohue offers the “The Ten government makes all the decisions” Cannots” in hopes of crystallizing the and expresses concern over how Condebate over how our nation can regress has dramatically increased spendbound. ing, taxes, and regulations during this • You cannot bring about prosperity economic upheaval. Only time will
by discouraging thrift. • You cannot strengthen the weak by weakening the strong. • You cannot help little men by tearing down big men. • You cannot help the poor by destroying the rich. • You cannot lift the wage earner by pulling down the wage payer. • You cannot keep out of trouble by spending more than you earn. • You cannot further the brotherhood of man by inciting class hatred. • You cannot establish sound security on borrowed money. • You cannot build character and courage by destroying men’s initiative and independence. • You cannot help men permanently by doing for them what they could and should do for themselves.
This list is often attributed to Abraham Lincoln, but it was actually written by an inspirational speaker, Reverend William Boetcker. Mr. Donahue advocates a few fundamental principles to unleash a “can-do” economy which will create jobs, opportunities, and prosperity. • It’s the private sector that creates jobs, not government; • Individuals are better at spending and investing money than bureaucrats
in Washington; • The health and safety of workers and consumers can be achieved without strangling growth and innovation; • Americans can compete and win globally if given a level playing field; and • The ability to risk, fail, and try again is at the heart of the American Dream. I would only add that these are great long term solutions for our economic challenges. But improving the short term situation involves changing the mood of America. The millions of unemployed are struggling to pay their bills. More importantly to our consumer driven economy, those with jobs are not spending as much as three years ago. The uncertainty and reduction of their retirement assets and value of their homes has slowed the spending of even the most financially secure families. Many businesses are also struggling with reduced income and higher expenses and putting the bottom line into the red. Those businesses which are finding success are still afraid to hire additional employees, improve their infrastructure and make purchases of large amounts of equipment or product due to the perceived lack of stability in Continued to page four
JIM
The 2010-2011 Chamber officers are in the front row, from left, Victor G. Lowe, Dawn Tilghman, Ernie Colburn, Sandy Fitzgerald-Angello. Back row, from left, are Bradley Gillis, Matthew Maciarello, and J. Scott Robertson. Those not pictured are: Bill Tingle, Robert Mulford, and Henry L. Vinyard.
2010-2011 Salisbury Area Chamber of Commerce Officers President President Elect Vice President Vice President Vice President Secretary/Treasurer Asst. Sec./Treasurer Legal Counsel Asst. Legal Counsel Past President
Dawn Tilghman Ernie Colburn Sandy Fitzgerald-Angello Victor G. Lowe Bill D. Tingle Robert Mulford, Jr. Bradley Gilllis Henry L. Vinyard Matthew Maciarello J. Scott Robertson
Burnett White Tire and Auto Comcast Spotlight Pohanka Automotive Group Peninsula Neurosurgical Associates Delmarva Tele-Plus, Inc. Market Street Inn Sperry Van Ness - Miller Commercial Henry L. Vinyard, Attorney at Law Hearne & Bailey, P.A. Robertson & Robertson, P.A.
Salisbury Area Chamber of Commerce 144 East Main Street, Salisbury, MD • Phone: 410-749-0144 • Fax: 410-860-9925 email: chamber@Salisburyarea.com • Website: www.Salisburyarea.com
www.facebook.com/VoteJimMathias By Authority: Donna Richardson West, Treasurer
Business Journal • September 2010
PAGE 4
ChamberFest early sign up saves money Continued from page one
Electricity and other special support can be arranged, but space is limited. Sign up before Sept. 10 and save on your booth space. The fee for the twoday showcase is $200, after Sept. 10 the cost is $225. We will be partnering with the OneStop Job Market to hold a job fair the Thursday before ChamberFest at the mall from 3:30 to 7 p.m. Contact the Chamber for more information or visit www.salisburyarea.com. Additionally, a program of entertainment is being developed for the business showcase. The Chamber seeks local performance groups, clubs and organizations such as dance teams, karate groups, etc. to perform on stage during the ChamberFest weekend. Visit www.salisburyarea.com to obtain registration forms for ChamberFest
Lower Shore Chambers of Commerce Chamber Berlin Crisfield Delmar Fruitland Ocean City Ocean Pines Pocomoke City Princess Anne Salisbury Snow Hill
Contact info 410-641-4775 410-968-2500 302-846-3336 tina028@comcast.net 410-213-0144 410-641-5306 410-957-1919 410-651-2961 410-749-0144 410-632-0809
Key contact Anita Todd Valerie Howard John Johnson Tina Banks Melanie Pursel Elizabeth Kain-Bolen Jill Marsh Dennis Williams Brad Bellacicco Lee Chisholm
Dues* $100 $100 $60 $50 $150 $145 $150 $50 $210 $70
Members 200 120 88 65 850 300 132 105 825 70
Fax 410-641-3118 410-968-0524
410-213-7521 410-641-6176 410-957-4784 410-651-5881 410-860-9925 410-632-3158
* Basic annual membership cost.
and the Job Fair. There is also a form inserted into this edition of the Business Journal. For more information on booth spaces, performing, or volunteering, contact Shannon Mitchell at the Salisbury Area Chamber of Commerce at 410-7490144 or email chamber@salisburyarea. com. Let the Chamber help you “Get Connected” today!
Director’s Journal Continued from page one
our economy. Investors are slow and cautious. The banks are afraid to make loans due to the new oversight and heavy-handed regulations. Political and government leaders at all levels are facing tight budgets due to the reduced income from taxes and fees. The media shares their tales of gloom nightly. All this undermines the confidence of consumers, businesses and investors. As we head into an election, the confidence will likely slide lower as
candidates use the soft economy as an issue to attack opponents. The last recession was short because people refused to be scared. Spending was a patriotic duty. Businesses hired people to help them. Money flowed from banks and the stock market to stimulate the economy, and did it without incurring the large government deficits that loom heavy on the confidence of the middle class. The end of this recession will only come when the doom and gloom gives way to hope and the American Free Enterprise System is allowed to create jobs and develop stimulating projects.
The Salisbury Area Chamber of Commerce & One Stop Job Market
/
Presents
5th Annual Job Fair Thursday, October 14th
ChamberFest is the perfect opportunity to expose your business to thousands of potential customers who visit The Centre at Salisbury.
Local trash hauler specializing in quality Commercial & Roll-off service.
Centre at Salisbury 3:30 - 7:00 p.m.
/
A small business whose customers Front Load are the number one priority. Containers Available in sizes Give us a call. from 2 - 8 yards You can talk to a person, not a machine.
410-860-6607
TOLL FREE 877-217-4258 www.BayAreaDisposal.com
Spaces are going fast! Check out our website for a booth application!
Contact the Chamber for more information at
410-749-0144
or visit www.salisburyarea.com
Business Journal • September 2010
PAGE 5
Students receiving warm ‘Welcome Back’ The Salisbury Area Chamber of Commerce is once again welcoming returning students to our local colleges. August marked the seventh year of the College Welcome Program that connects local businesses and residents with Salisbury University, the University of Maryland Eastern Shore and Wor-Wic Community College students. The Chamber’s College Welcome Program, headed by SACC past-president, Stephanie Willey, has once again organized a welcome campaign during the two week period of Aug. 21 thru Sept. 4. This year, PNC Bank, again, was the “Welcome College Student” Program Sponsor. Their sponsorship allowed the Salisbury Area Chamber of Commerce to purchase five Clear Channel Outdoor billboards displaying the “Welcome College Student” message, and welcome posters printed for businesses to display in their windows. Comcast Spotlight will be running a commercial to promote the Discount program and Salisbury Area Property Owners Association has printed yard signs that were distributed in neighborhoods surrounding all three colleges. Through the College Student Discount Program, SU, UMES and Wor-Wic students can receive discounts and/or free gifts at over 100 locations. If your business would like to become involved in the College Welcome Program, contact Cindy Feist at 410-749-0144 or email sacc@salisburyarea.com.
PAGE 6
Business Journal • September 2010
‘Herbert H. Fincher Friends of Mentoring’ awards The Wicomico Mentoring Project recognized the “Herbert H. Fincher Friends of Mentoring” award winners at a recent Salisbury Area Chamber of Commerce General Membership Luncheon. Awards were presented to those partners who provided the children with many mentors, gave valuable technical assistance and expertly managed the program. Honored were Melany Trenary; PAC-14, accepted by Creig Twilley; and Christopher Miles. Many people in Wicomico County remember Herb Fincher’s active role in the Chamber of Commerce, and many other organizations. You may have heard of the Fincher Report on the future of Wicomico County. We remember Herb for his commitment to mentoring. Herb Fincher agreed to chair the Steering Committee in 1994, and helped bring consensus on what the Wicomico Mentoring Project should look like. Through his efforts, the Wicomico Mentoring Project made a great start. Besides being a mentor herself, Melany Trenary partners with the Wicomico Mentoring Project for the benefit of our students and hers. Tre-
nary’s decision to have her Salisbury University Communications students mentor Wicomico County Public School students has brought an influx of talented volunteer mentors. The inclusion of the Mentoring Project’s expectations in her syllabus and the follow-up journaling that she requires have greatly enhanced the SU students’ participation. Trenary’s classes perform skits to foster a discussion about mentoring. Several of the scenes have been taped to be used in a training video for future classes. PAC-14 has been a great partner for the Wicomico Mentoring Project. They offer non-profit groups they work with free filming and editing classes and other services. Creig Twilley produced a wonderful training video for new mentors. Tom Taylor has been producing the Free Fridays show, “Mentoring Matters” for several years, which has helped with recruitment efforts. Mike Goodson’s stewardship in moving PAC-14 to its non-profit status has been wonderful. Chris Miles coordinates the program at Bennett Middle School, along with his duties of running the CARES (Children At Risk Educationally and
RIBBON CUTTING - Congratulations to local student instructor and social dancer, Pam Wood. On Aug. 10, Wood was surrounded by family, friends, local legislators and Chamber members as she cut the ribbon to mark the official opening of Ballroom Made Simple at 325 Snow Hill Rd., Salisbury. Wood is a charter member and past president of the local USA Dance Chapter of the Eastern Shore of Maryland and she is eager to share her love of ballroom dancing with you. Ballroom Made Simple offers a variety of group classes in beginner Foxtrot, East Coast Swing, Waltz, Rumba, Tango, Cha-Cha, Samba and Salsa. Private parties or corporate special events for more than 10 people can be accommodated. For details and a complete schedule of class dates, rates and times, visit www.ballroommadesimple.com.
From left are Creig Twilley, PAC-14; Darlene Cole-Culver, Advisory Board chair; Melany Trenary, Salisbury University Communication Arts professor; Christopher Miles, CARES teacher.
Socially) office. Miles handles all of the students’ ups and downs. His thoughtful consideration in matching volunteer mentors with appropriate students adds to the retention of these relationships. Miles’ willingness to assist in the training of Salisbury University students and sharing the partnership that he has forged with the University’s Professional Development Committee is greatly appreciated. The Wicomico Mentoring Project has over 1,000 students who need some-
one extra in their lives. Middle and high school boys need male role models and minority mentors are desperately needed. Of the 710 mentored students on whom information was collected, 41% improved their grades, 46% improved attendance and 27% improved their behaviors. One hour a week does make a difference. Call 410-677-4586 and be one of our business, agency, civic or faith partners. For more information, visit www. wicomicomentors.org.
Free Business Counseling!
Start-up and Existing Businesses
Business Counselors Wanted!
Volunteer and Share Your Knowledge
Salisbury SCORE 410-749-0185
Email:SCORE@salisburyarea.com
INFORMATION and LINKS => www.salisburyscore.org
S:7”
THE RIGHT LOAN, THE RIGHT TIME CFO: CASH FLOW OPTIONS FROM PNC can help ensure critical access to cash1 when you need it. In fact, through June of this year, we lent $2.2 billion2 to small businesses. At PNC, our bankers are cash flow and credit consultants who have the experience to match you with the right lending solution, we’re helping as many business customers as we can, our loan applications go through a second review process. We do all this because, at the end of the day, helping our customers achieve their goals is what matters most. To find out more, stop by any PNC branch, call 1-877-BUS-BNKG or visit pnc.com/cfo
WE CAN HELP LOWER YOUR BORROWING COSTS WITH AN INTRODUCTORY INTEREST RATE FIXED AT THE
PRIME RATE PLUS 0% FOR 12 MONTHS ON BUSINESS LINES OF CREDIT 3
1 All loans subject to credit approval and require automatic payment from a PNC Bank Business Checking Account. Origination and annual fees may apply. 2 Includes new and renewed loans to businesses up to $10 million in annual sales size through June 30, 2010. 3 Offer applies only to a new PNC Choice CreditSM for Business Line of Credit, Business Equity Line of Credit and secured lines of credit up to $1,000,000. Choice CreditSM for Business Line of Credit available for amounts up to $100,000. Interest rate is fixed at the Prime Rate at the time of approval for twelve (12) complete billing cycles. Thereafter, the interest rate will be variable and range from 0.50% to 7.50% in excess of the Prime Rate. Your actual rate will be based upon a review of your credit application, the loan product selected and the loan amount. “Prime Rate” means the highest prime rate published in the “Money Rates” section of The Wall Street Journal for the last day of the preceding calendar month. First year annual fee waived. Other fees and charges may apply. Offer available on new business line of credit and term loans only. All loans and lines of credit are subject to credit approval. Applications must be received by October 31, 2010, and loans must be closed by November 15, 2010. Banking and lending products and services and bank deposit products provided by PNC Bank, National Association. Member FDIC. BBK-3353 ©2010 The PNC Financial Services Group, Inc. All rights reserved.
S:9.5”
whether it’s a line of credit, term loan or SBA loan. And to ensure
Business Journal • September 2010
PAGE 8
SALISBURY AREA
CHAMBER OF COMMERCE
All States Construction Company Rep: Greg Gates 11935 Hammer Rd. Bishopville, MD 21813 410-352-9800 410-352-3839 (fax) greg@allstatesconst.com www.allstatesconst.com Specializing in complete exterior renovations of residential and commercial properties. Including, but not limited to roofs, railings, pools, decks, siding and windows.
Cake Art
Rep: Susan Patt 124 N. Division St. Salisbury, MD 21801 410-859-8147 cakeartmd@yahoo.com www.CakeArtMd.com Providing wedding cakes, specialty fondant cakes, sheet cakes and gourmet cupcakes.
Rus Design, Inc.
Rep: Debi Rus 32894 Dagsboro Rd. Parsonsburg, MD 21849 410-742-0924 410-742-4953 (fax) debirus@aol.com www.debirusdesign.com Specializing in development and design of high impact graphics for print media.
The Networking Community
Rep: Dan Williams 27671 Harness Lane Salisbury, MD 21801 571-246-7366 dwilliams@TheNetworkingCommunity.com www.TheNetworkingCommunity. com Offering training seminars and workshops for improving your networking skills and expanding your network.
Total Energy Consultants
Rep: Sam Ennis 200 Hunters Way Salisbury, MD 21804 410-422-5881 sre4545@gmail.com Electric consultants providing energy saving ideas to reduce your power bill. Commercial and residential customers included.
SYEP PROGRAM - SHORE UP! Inc. received a $50,000 grant in June from the MD Department of Housing and Community Development to run its Summer Youth Employment Project (SYEP). Over the summer, 22 youth who participated in the SYEP program delivered Energy Efficiency Kits (courtesy of Delmarva Power) to 100 low-income customers living in Somerset, Wicomico and Worcester counties. The kits contained an energy and water-efficient shower head, a bath faucet aerator to reduce the flow of water, outlet and switch seals, one CFL, and vinyl foam weatherstripping to seal doors and windows. SYEP participants also received education and life skills training. From left, Alicia Robinson, SHORE UP! Inc. planning coordinator, accepts a kit from Michael Hoy, Delmarva Power’s manager of Customer and Community Relations.
Be a SpoNSor!
With the support of local businesses, churches and individuals, we can impact the lives of local teenagers.
Pritchett Controls
Rep: Sean Sigwalt 2205 Northwood Dr. #8B Salisbury, MD 21801 410-219-7750 410-219-7751 (fax) s.sigwalt@pritchettcontrols.com www.pritchettcontrols.com Energy Solutions implemented thru automated building control systems for HVAC, lighting, security, lighting replacement, retrofit and conversions.
Railroad Junction Grill
Rep: Chef Michael I. Smith 203 E. Carroll St. Salisbury, MD 21804 410-341-4745 mismith1231@comcast.net Offering new American upscale comfort food, made from scratch. Catering available.
12th Annual Young Life Eastern Shore Golf Classic
Friday, Sept. 17 12:00 pM
Cost is $80 per player. This includes lunch, 18 holes of golf with a cart and a dinner that includes loads of fun and prizes.
Nutter’s Crossing Golf Club Phone: (410) 251-6379 Contact: Henry Wessells
Pohanka
pays it
$182,500
DonateD+!
aS of JUn e, 2010
Business Journal • September 2010
PAGE 9
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FALL JOB FAIR - The Salisbury Area Chamber of Commerce and the One-Stop Job Market will host the fifth annual fall job fair on Thursday, Oct. 15, at The Centre at Salisbury. The event will take place from 3:30 to 7 p.m. Booths will be set-up throughout the main corridors. The event is open to any business seeking employees in the Lower Shore area. Tens of thousands of people visit the mall daily so this is a terrific opportunity to meet with many excellent, potential employees. Again this year, the Resume Doctor will be on hand to offer advice and suggestions to applicants and evaluate their resumes. For more information or to register, contact Shannon at the Salisbury Area Chamber of Commerce at 410-749-0144 or chamber@salisburyarea.com.
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Thank you for a great 10 years!
By Cathie Thorsten They say time flies when you are having fun, well that must be true because I cannot believe I have been membership director here at your Chamber of Commerce for almost 10 years! My last day at the Chamber was Friday, July 30. The decision to leave was not an easy one to make as it has truly been a pleasure to serve all of the companies in our organization. I Cathie Thorsten have had a chance to work with so many wonderful people I really cannot even begin to thank them or I will miss someone for sure! My involvement as committee liaison to so many committees over the years, AgriBusiness, Community Affairs, Workforce Development, Local Legislative, Young Professionals and, of course, Ambassador and Membership committees has given me
the opportunity to work directly with some great people. That is what your Chamber is built on, and it always will be. I have enjoyed serving each of the presidents and their boards over the years and it has given me a chance to learn a great deal about our business community. Thank you. I must also thank the staff that I have had the pleasure of working with. They are a supportive group of professionals that have ALWAYS been there when I have needed them, and sometime when I didn’t even know I needed them. You are extremely lucky to have these people work to support your business and its growth every day. My heartfelt thanks to Brad, Donna, Tiffanie, Shannon, Cindy, Jackie, and Joe, but also to Emily, Lesley, Dianne, and Rachel from years past. It has been a great run as they say! I look forward to making the transition from membership director to active member in the coming months. On Aug. 16, I joined the team at BBSI (Barrett Business Systems) as staffing manager. In this position, I will continue to serve our business community and that has always been important to me. Hope to see many of you in the coming months. Email or call me: cathie.thorsten@bbsihq.com or 410-546-2020
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Business Journal • September 2010
PAGE 10
County hosts USSSA series The United States Specialty Sports Association (USSSA) Eastern World Series returned to Wicomico County this summer for both the “C” and 16U & 18U “Open.” Over 85 girls’ softball teams, their families, friends and coaches made their way to the Salisbury area, July 19-25, for a week of intense softball competition. It is estimated that their stay infused over $2.7 million into the local economy through hotel stays, shopping, eating in restaurants and more. The World Series officially kickedoff with Tournament Ceremonies on July 21, at Arthur W. Perdue Stadium. After a welcome by County Councilwoman Stevie Prettyman, competing teams enjoyed an evening of fun activi-
ties, games and entertainment. The USSSA Eastern World Series brings the best of the best to the Eastern Shore. On a local level, several area teams took part in the tournament. Salisbury’s own Wicomico Dragons took home the championship in the 18 & Under category. This was the fourth consecutive year that USSSA has chosen Wicomico County to host the Eastern World Series. The organization’s continued confidence in the area to sustain such a large event would not be possible without the support of Wicomico County Tourism and area businesses. For more information, contact Sports Marketing Manager Kate Roth at 410548-4914 or katemroth@comcast.net.
Arthur W. Perdue Stadium in Salisbury recently hosts the United States Specialty Sports Association (USSSA) Eastern World Series.
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Nina East, Public Relations director for Pohanka presents a $9,000 check to Wesley Cox, president of the SACC Foundation.
Tournament benefits SACCF The Salisbury Area Chamber of Commerce Foundation was the beneficiary of the charitable element of the Mercedes Benz Dealer Championship Golf Tournament on July 23. Despite the hot day, a great field of contenders participated in the tournament hosted by the Pohanka Automotive Group. The event was held at River Marsh Golf Club at the Hyatt in Cambridge. For every participant, Pohanka contributed $100 to the SACC Foundation. Nina East, Public Relations director for Pohanka presented a $9,000 check
to Wesley Cox, president of the SACC Foundation. The competitive results of the tournament were: Low Gross: Steve Goodley of Red Lion, Pa., shot a 73 and Low Net: Stan Botts of Silver Springs, shot a 67. The winners will play at Pinehurst in North Carolina in October and, if they place, will go to Augusta National in April 2011 to compete in the Mercedes Benz National Championship that will coincide with the Masters. Closest to the Pin winner was Rob Brigerman of Trappe.
Business Journal • September 2010
PAGE 11
GMB design firm celebrates its 50th anniversary
For 50 years, local engineering and architectural firm George, Miles & Buhr, LLC (GMB) has provided awardwinning civil, structural, and architectural design services from offices in Salisbury and Baltimore, along with Seaford, Del. 2010 marks the golden anniversary of the firm, along with a transition in leadership. James R. Thomas, Jr., P.E., CEO of GMB, has seen much change in his 40 years with the firm. “Technology is transforming everything. But the key to continued success will be fusing cutting edge knowledge with personal relationships, which we strive to do everyday.” At the forefront of innovative technology is GMB’s Water/Wastewater Engineering Division. The division designed the first operational Biological Nutrient Removal (BNR) and Enhanced Nutrient Removal (ENR) wastewater treatment plants in both Maryland and Delaware. Today, GMB has designed 25% of the approximately 70 significant facilities operating under BNR or ENR technologies in Maryland and Delaware, all of which drain into the Chesapeake Bay watershed. GMB is also a leader in Membrane Bio-Reactor (MBR) technology for wastewater treatment, having designed the first such municipal facility in Delaware, winner of the 2009 Delaware ACEC Grand Conceptor Award for Engineering Excellence. GMB is also a leader in sustainable design and stewardship of the environment around the Chesapeake Bay and throughout the Delmarva Peninsula. A commitment to sustainable design principles for every project resulted in the creation of a new Division focusing on stormwater best management practices and sustainable site design. As water quality in the Chesapeake Bay and Atlantic Coastal Bays continued to decline, new regulations were implemented to modify stormwater management strategies.These Environmental Site Design techniques focus on micro-practices to maintain existing site hydrology and minimize the release of pollutants downstream. GMB has pioneered innovative stormwater management solutions for more than a decade. GMB’s Civil Engineering Division was instrumental in bringing sanitary sewer service to large portions of the southern Delaware and Maryland coasts. GMB’s participation as the lead engineer for the new West Rehoboth Sanitary Sewer District for Sussex County, Del. in the 1990’s was groundbreaking. The $88-million project was, at the time, the largest non-federal infrastructure project in the state. Post-tensioned concrete design is a staple of the GMB Structural Engineering Division, and is a skill that few Delmarva firms offer. Post-tensioning is used to create innovative concrete components that are thinner, longer, and stronger than traditional products. GMB recently employed this design technique for the new Courtyard by Marriott Hotel in Ocean City. The firm is proud of its collaboration with Baylor College of Medicine to bring Pediatric AIDS Clinics to
countries throughout Africa and Europe. This work began in 1998, and continues today under the direction of A. Reggie Mariner, Jr., P.E., director of Structural & Marine Engineering, who makes frequent trips to Africa to oversee this effort. Architecturally, GMB has designed many innovative local buildings, including the Oncology Building at Peninsula Regional Medical Center in Salisbury, which housed the first linear accelerator in the region. GMB’s Parkside High School design accommodated over 1,200 Wicomico County students, and was the first county school to have a planetarium. GMB is thankful to have served the Maryland, Delaware and Virginia area over the past 50 years, and to have flourished under the exceptional leadership of Thomas, who joined the firm in 1969 and has served as president for 20 years. Thomas and the board of directors have selected James H. Willey, Jr., P.E. to lead GMB into the firm’s next chapter. Willey joined GMB in June 1996, serving as project manager and Land Development Division leader in the Salisbury office. Willey earned a bachelor of science degree in engineering from Swarthmore College and holds professional registrations in Maryland, Delaware and Virginia. He has over 25 years of consulting engineering experience. Thomas and Willey are working diligently to ensure a smooth leadership transition. Thomas will remain with the firm as director of External Affairs until the end of 2010, at which time he will retire. However, his decades of experience will only be a phone call away. “In the future, I may serve as a consultant if the firm has a need,” Thomas says. Forty years in the industry has left
Membership Renewals Salisbury Area Chamber of Commerce
Allstate Insurance/Paulette Arnsparger Art Institute & Gallery Atria Salisbury Bendler Realty Corp. Big Brothers / Big Sisters Delmarva Dental Services Edward Jones--Kelley Selph Ever Well Massage & Bodywork Fairfax Station Enterprises, LLC Go-Getters, Inc. Hampton Inn-Salisbury Harkins Builders, Inc. Holly Community, Inc. Machining Technologies, Inc. Maryland Broadband Cooperative, Inc. Maryland Capital Enterprises, Inc. Mill Pond Village Apts. Painting, Decorating Contractors of America Salisbury Wicomico Arts Council Scooter Boy, LLC Sleep Inn Solo Cup Company Sound Advice Audio Specialities Sperry Van Ness-Miller Commercial Real Estate Standard Register Company Susan E. Vickers, DMD, P.A. Sylvan Learning Center Tri-County Council for the Lower ES of MD Wicomico County Executives
James R. Thomas (left) with James H. Willey Jr. Willey will take over the firm at the end of this year when Thomas retires.
Thomas with valuable insights. “It is always an exciting time when you come out of a recession, even this one, which may be the worst in memory. We are thinking of what will propel us into the next growth cycle, providing services that our clients need, and want, and that we can do well.“ These services include providing owners with better total project scope and cost information at project initiation, and potentially partnering with construc-
tion specialists. “The most important trend coming out of this recession will be meeting the water and energy needs of the growing population,” Thomas says. “This means exploring alternative energy sources, and protecting the surrounding waters through nutrient reduction, wetlands management, and environmental site design practices.” For more information, visit www. gmbnet.com.
PAGE 12
Business Journal • September 2010
PRMC receives accreditation
Health
Peninsula Regional Medical Center, its Emergency/Trauma Center team and its Guerrieri Heart & Vascular Institute team have been recognized among the nation’s best for diagnosing and treating patients who arrive with symptoms of a heart attack. Peninsula Regional has again been fully accredited as a Chest Pain Center by the Society of Chest Pain Centers (SCPC), an international organization dedicated to eliminating heart disease as the number one cause of death worldwide. The Medical Center was the first hospital on the Delmarva Peninsula to earn that distinction in 2007. It remains the only healthcare facility on the entire Delmarva Peninsula with full accreditation as an SCPC Chest Pain Center and one of just eight of Maryland’s 50 hospitals to hold that honor. Peninsula Regional also ranks among the best in the United States in the time it takes for a patient to be seen and diagnosed in the Emergency/Trauma Center and referred to the Guerrieri Heart & Vascular Institute’s catheterization (cath) lab for treatment of heart blockages or other heart-related issues. The nationally accepted gold standard is 90 minutes. From January to June of this year, nearly 90% of all patients meeting the treatment protocol were seen, diagnosed and being treated in the cath lab within that all important 90 minute window. By becoming an Accredited Chest Pain Center, Peninsula Regional has enhanced the quality of care for the cardiac patient and has demonstrated its commitment to higher standards across the entire continuum of care.
Staff realignment at PRMC
Karen Poisker, RN, MSN, MBA, vice president of Patient Care Services at Peninsula Regional Medical Center, announces the realignment of responsibility of three directors within the Patient Care Services Division at the Medical Center. Susan Castrignano, RN, BSN, MHA, director of Peninsula Regional’s Emergency/Trauma Department, is now also responsible for the Layfield Tower Intensive Care Unit, the Progressive Care Unit and Hemodialysis, in addition to her current responsibilities leading the Emergency/Trauma Center and Mental Health Services. Sharon Malone, MS, RN, NEA-BC, director of Nursing Resources, is now leading staff on the 3West patient care unit and TeleCentral, along with her current leadership of the Nursing Supervisors Office, Bed Control, Flex Pool and Mobile Nursing Unit. Mary Beth D’Amico, RN, MSN, APRN, NE-A, director of Critical Care Services, has accepted the position of executive director of Nursing Services at Peninsula Regional. She will be responsible for all acute inpatient nursing units, as well as leading Peninsula Regional’s CUSP (Comprehensive Unit Based Safety Process) and Service Excellence initiatives.
WCDC DONATION - M&T Bank Vice President and Manager of the Snow Hill branch, Irene Simpson (right) presents a $5,000 check to June Walker, executive director of the Worcester County Developmental Center for their Working Toward a Brighter Future campaign. WCDC, an organization that provides opportunities to adults with developmental disabilities, is building a new facility in Newark. The donation from M&T will go toward the naming of two terrace benches.
HOSPICE DONATION - Jill and Todd Ferante, owners of Park Place Jewelers in Ocean City, presented Coastal Hospice Development Director Maureen McNeill, center, with a check for $2,500 earlier this month. Coastal Hospice serves patients and their families in Worcester, Wicomico, Dorchester and Somerset counties.
Business Journal • September 2010
Barometer
Wicomico County Sales Tax Collections by category
Salisbury-Ocean City-Wicomico Airport
Airline Passengers Enplaned/Deplaned
July ‘09 . . . . . . . . . . . 12,300 6.3 August ‘09 . . . . . . . . 12,116 6.0 September ‘09 . . . . . 10,487 7.0 October ‘09 . . . . . . . . 10,603 5.5 November ‘09 . . . . . . . 9,486 6.7 December ‘09 . . . . . . . 9,095 6.3 2009 Total . . . . . . . 117,829 .096
July ‘10
June ‘10
July ‘09
Food & Beverage
$1,313,534
$1,212,492
$1,317,404
Apparel
$315,776
$285,761
$304,388
General Merch.
$1,848,354
$1,626,117
$1,924,392
Automotive & Oil
$457,608
$377,532
$486,160
Furniture & Appl.
$190,601
$156,340
$204,096
Building Supplies
$805,259
$669,376
$759,236
Utilities & Trans.
$504,594
$482,744
$639,830
National
Hardware & Equip.
$247,263
$237,293
$249,100
Miscellaneous
$715,405
$568,2589
$651,429
TOTAL
$6,398,394
$5,615,913
$6,536,035
Information courtesy of Comptroller of the Treasury, Retail Sales Tax Division.
PAGE 13
January ‘10 . . . . . . . . . 9,080 February ‘10 . . . . . . . . 7,900 March ‘10 . . . . . . . . . . 9,838 April ‘10 . . . . . . . . . . 10,106 May ‘10 . . . . . . . . . . . 11,327 June ‘10 . . . . . . . . . . 11,365 July ‘10 . . . . . . . . . . . 12,233
11.8 8.1 17.7 14.2 12.8 3.7 -0.5
The number in the right column is the percentage of change in passenger activity compared to the previous year.
National, State, County Unemployment Rates Jan
Feb
Mar
Apr
May
Jun
10.6
10.4
10.2
9.5
9.3
9.6
8.3
8.2
7.7
6.8
7.0
7.4
Wicomico 10.5
10.5
9.3
8.1
7.9
8.3
Worcester
18.5
18.8
16.4
11.9
9.6
8.2
Somerset 12.2
11.5
10.6
9.5
9.4
10.4
Maryland
Information courtesy of the Maryland Job Service at the One Stop Job Market. (Not seasonally adjusted.)
Business Journal • September 2010
PAGE 14
Calendar of Events
Salisbury Chamber
Wednesday, Sept. 1 - Young Professionals Committee, Chamber Business Center, 7:30 a.m. Thursday, Sept. 2 - Beautification Committee, Chamber Business Center, noon. Tuesday, Sept. 7 - Ambassadors, Denny’s Restaurant, 8 a.m. Wednesday, Sept. 8 - Membership Committee, Bob Evans Restaurant, 8 a.m.
Thursday, Sept. 9 - Local Legislative Committee, Wor-Wic Community College, 7:30 a.m. Thursday, Sept. 9 - Technology Task Force, Chamber Business Center, 9 a.m. Thursday, Sept. 9 - SACC Day at Uno Chicago Grill, Come out and support the Chamber by dining out at Uno’s. Coupons are available on the Chamber website and are valid for Dine In or Carry Out, 11 a.m. to 11 p.m. Thursday, Sept. 9 - Dept. of Public Works Roundtable, Chamber Business Center, noon. Friday, Sept. 10 - Executive Committee, Holiday Inn, 8 a.m. Monday, Sept. 13 - Workforce Development, Chamber Business Center, noon. Tuesday, Sept. 14 - Business After Hours, Shore Appliance Connection, 5-7 p.m. Wednesday, Sept. 15 - Business Affairs Committee, Chamber Business Center, 8 a.m. Thursday, Sept. 16 - General Membership Luncheon, Holiday Inn & Conference Center, noon. Friday, Sept. 17 - “Green Friday” Expo hosted by the Recycling & Environmental Committee, Salisbury Area
Chamber of Commerce. Hundreds of people come to Downtown Salisbury to enjoy visual arts, music, dance and culture on the third Friday of every month. “Green” information displays and tables will be set up on Friday, Sept. 17, from 5 to 8 p.m. in the Chamber parking lot. Tuesday, Sept. 21 - Business Before Hours, HealthSouth Chesapeake Rehabilitation Center, 7:30-9 a.m. Tuesday, Sept. 21 - Elder Care Provider Network, Genesis Healthcare, 8:30 a.m. Thursday, Sept. 23 - Recycling Committee, Common Grounds, 8 a.m. Thursday, Sept. 23 - Business After Hours, Landmark Insurance & Financial Group, 5-7 p.m. A joint Business After Hours with the Princess Anne Chamber of Commerce. Unique opportunity to network with Chamber members from both areas. Thursday, Sept. 23 - PR & Marketing, Chamber Business Center, noon. Monday, Sept. 27 - Executive Committee, Chamber Business Center, noon. Wednesday, Sept. 29 - Business After Hours, Azar Eye Institute and Accurate Optical, 5-7 p.m. Wednesday, Sept. 29 - Board of Directors, Chamber Business Center, noon. Thursday, Sept. 30 - Trade Show Camp, Chamber office, 11:30 a.m. to 1 p.m.
Recycling
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Foundation seeks nominees for Henson & Morris awards The Community Foundation of the Eastern Shore is accepting nominations through Sept. 24, for the Award of Excellence honoring Richard A. Henson and the Frank H. Morris Humanitarian Award. Award recipients will be announced at the annual meeting and luncheon of the Community Foundation on Friday, Nov. 5, at The Fountains Conference Center in Salisbury. Both awards are considered among the most prestigious honoring philanthropic service in this region. Last year, Kids of Honor received the Henson Award of Excellence, and the Morris Humanitarian Award was presented to William Gordy for his lifetime commitment to volunteerism. Established in 1989, the Award of Excellence honoring Richard A. Henson is presented annually to a qualified 501(c)3 nonprofit organization in Somerset, Wicomico, or Worcester counties which has implemented a program or project that has made an outstanding contribution to the well-being of residents of the Lower Eastern Shore. The criteria for the Award of Excellence correspond closely to the late local philanthropist Richard Henson’s philosophy that achievement in the non-
profit sector should demonstrate an entrepreneurial spirit and creatively marshals resources to provide effective and timely responses to critical or emerging community needs. The Award of Excellence includes a $5,000 donation to the nonprofit organization. First given in 1992, the Frank H. Morris Humanitarian Award recognizes an individual who has made outstanding, sustained and unselfish contributions to community enrichment and whose vital ideas and personal sacrifices exemplify the ideal of service to our community. The late Frank Morris was a leading local businessman and philanthropist and among many civic activities was a former mayor of the City of Salisbury. Criteria for the award include qualities of exemplary leadership, vision, integrity, compassion, cooperation, and generosity of time and talents. The Foundation grants $1,000 to the Morris Award winner’s charity of choice. Recipients are selected by a committee of community residents from nominations submitted by the public. Application forms are available by calling the Community Foundation office at 410-742-9911 or can be downloaded at www.cfes.org.
Business Journal • September 2010
PAGE 15
Telephone relay service expands customer bases Human Resources
By Jackie Gast We have all experienced poor telephone or cell phone connections. Sometimes it’s difficult to If a customer with a hear someone on the phone because it sounds garbled hearing disability calls or there is a choppy connection. That is what it feels like your business, they first sometimes to a person who is connect with the relay hard of hearing. service. Imagine trying to do business over the phone with rely on the phone to conduct business those conditions. It can be very frustrattransactions are unaware of how to ing. serve a customer who is hearing imThe following is an article from the paired. A telephone relay service can Office of Disability Employment Polibridge this divide. cy’s Business Sense’s February 2010 isA telephone relay service facilitates sue that may be very helpful to expand conversation between someone who a business’ customer base. has a communication difficulty and Even in the Internet age, few busisomeone who does not. When using a nesses could survive without the teletelephone relay service, there is a third phone. Whether through landlines or party, known as a communication assiscell phones, the ability to communicate tant, on the line serving as a go-between by phone is critical to providing qualto relay information between the two ity service to all potential customers, callers. including those who are deaf or hard of For example, if a customer with a hearing. hearing disability calls your business, But many businesses that regularly
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they first connect with the relay service. A communication assistant then dials your business and voices what the customer is typing or signing and relays your business’s responses to the caller. All conversations are confidential; a communication assistant does not use, hold onto or report on any information shared. Likewise, if your business wanted to call someone with a hearing disability, the first step would be to call the nearest telephone relay service, accessible by simply dialing 711. The majority of telephone relay services are free to users; many are also available in Spanish. By using telephone relay services, businesses can increase their accessibility to an oft-neglected customer base. What’s more, as the workforce ages and employees become more susceptible to hearing loss, businesses familiar with telephone relay services will be better positioned to retain experienced, qualified employees. For more information about telephone relay services, read Telephone Relay Services: Enabling Telephone Access for Customers & Employees,
(http://www.dol.gov/odep/documents/ EnablingTelephoneAccess.doc) one of several publications available from the U.S. Department of Labor’s Office of Disability Employment Policy (ODEP). For information about additional services and products for individuals with hearing impairments, visit the Job Accommodation Network website (http:// AskJAN.org). About the author
Jackie Gast is director of the Eastern Shore Business Leadership Network.
Capital City Nurses opens
Capital City Nurses services are now available in Wicomico, Worcester, Somerset and Dorchester counties on the Eastern Shore. Their office is located at 1323 Mt. Hermon Rd., Suite 5B, Salisbury. Launched by Susan Rodgers, RN, in 1976, and managed by nurses, Capital City Nurses provides reliable service and experienced caregivers from CNAs to RNs. To reach their office, call 866-6877307 or visit capitalcitynurses.com.
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Business Journal • September 2010
PAGE 16
Think twice before you decide to invest in gold
By Kelley Selph In recent months, you may have heard a lot about investing in gold. But is gold the right choice for you? ...even when its price Actually, many factors are is considerably lower involved in this investment decision — and you’ll want than it is today, gold is to consider these factors bestill a fairly expensive fore you invest. Of course, the lure of gold investment. is undeniable. Throughout history, gold has been perprice. If you purchased gold in the form ceived as having great intrinof coins, bullion or bars, you’d face sic value. And this year, as you may know, gold prices have hit record highs, storage, security, insurance and liquidity issues. You need to do a lot of research at well over $1,200 an ounce, as people before investing in gold mining comhave sought “shelter” from the stormy panies, because some of these compafinancial markets. But as an investment possibility, gold nies may still be in the gold-exploring stage — and there’s no guarantee their has some “scratches” to it. First of all, explorations will lead to profitable discontrary to what you may believe, gold coveries. prices do not always go up; instead, Also, even when its price is considerthey will fluctuate, sometimes greatly. ably lower than it is today, gold is still a Furthermore, there are specific risks fairly expensive investment compared to with the different ways of investing in other choices. gold. If you bought a gold futures conIt can be costly to go into the gold tract (an obligation to buy gold at a prefutures market. And you’ll likely have determined future date and price), you to spend thousands of dollars if you could lose money if gold falls, because want to buy a bar of gold or even a you’ll still be obligated to complete your contract at the higher, agreed-upon bunch of coins. Given these drawbacks
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to investing in gold, what can you do to fight back against market volatility? One of the best ways is to diversify your holdings among a variety of investments suitable for your financial objectives. Market downturns often affect one type of asset class more than another, so if you can spread your dollars among a variety of asset classes, you can help blunt the effects of volatility. Keep in mind, though, that diversification, by itself, cannot guarantee a profit or protect against loss. In coping with volatility, you’ll also help yourself by taking a long-term view of your investments’ performance. If you look at your investment statement for a given month, you might not like what you see. But holding your investments for the long term may help your portfolio better weather the ups and downs you’ll encounter in the investment world. So try to avoid the allure of gold as a “quick fix” to whatever seems to be ailing the financial markets at a particular time. Other investments may be less glitzy and glamorous than gold, but they can have their own sparkle.
About the author Kelley M. Selph, AAMS, is a financial advisor for Edward Jones Investments. You can reach him at 410-8601828.
ASC makes Hot Firm List
Allen & Shariff Corporation has made the Zweig Letter Hot Firm 2010 List in the Consulting Engineering Category. Since 2000, each year Zweig White has recognized the most successful architecture, engineering and environmental consulting firms with their Hot Firm List. This list recognizes both small and large firms for their successes, by comparing their change in revenue and earnings over the trailing three years in terms of real dollars and percentage change. The firms with the combined best scores make it on the list and are announced at The Zweig Letter Hot Firm 2010 Conference in Washington, D.C. This year’s list included a total of 175 firms with 150 ranking and 25 honorable mentions. Zweig White offers business management services and information for architecture, engineering and environmental consulting firms.
Business Journal • September 2010
PAGE 17
‘Project Opportunity’ workshops help vets with starting a business “Project Opportunity” is a series of workshops planned to provide veterans with assistance in starting their own businesses. The first phase of Project Opportunity was to conduct three outreach and education sessions Salisbury, Easton and Crisfield. A total of 34 veterans attended these
“Exploring Entrepreneurship” sessions. Twenty-six indicated a desire to proceed to phase two, which is detailed telephonic screening to determine who will be considered for the 16 slots in the 11-week training class designed for participants to develop and complete a business plan that is ready for a lender to review.
BB&T representatives provide the Salisbury Area Chamber of Commerce Foundation with $1,000 in financial assistance for Project Opportunity. Wesley Cox, president of the SACC Foundation accepted the check from Bonnie Smith, V.P. (center) and Brenda Wooten, V.P. Sales and Service Leader for BB&T.
From left, Monty Saylor, Sr. V.P. for Bank of America, presents a $2,000 check for Project Opportunity to Bradley Bellacicco, Chamber executive director, on behalf of the SACC Foundation.
The following topics will be addressed: personal budget and credit, types of businesses and customer characteristics, outline of a business and marketing plan, how to manage your business and marketing analysis and ecommerce. This program is being offered by the
SACC Foundation in partnership with Maryland Capital Enterprises and funding is also being provided by the Crisfield Elks Lodge #1144, American Legion Post 64, M & T Charitable Foundation, the Rural Development Center Cooperative Extension at UMES, and the Lower Shore Workforce Alliance.
PAGE 18
Business Journal • September 2010
Technology
Wallops Island Where rockets past meet the future N
estled among the marshes of the Eastern Shore of Virginia and the Atlantic Ocean lies one of the most prolific launch ranges in the world – NASA’s Wallops Flight Facility. Since 1945, more than 16,000 rockets have flown from Wallops Island. There are many more to come. Some will be larger and flying fsrther than any time in the facility’s 65-year history. This rich history of conducting rocket launches makes Delmarva America’s first space coast. While the majority of the rockets launched from Wallops have been used to conduct suborbital missions (they go up and come down), NASA’s only launch range has been launching rockets to place satellites in Earth orbit since 1960. Beginning with NASA’s SCOUT rocket, Wallops has been the “go to” site to launch small satellites into low Earth orbit using ground and air launched vehicles. It entered a new era in December 2006 with the launch of a U.S. Air Force Minotaur 1 rocket from a Mid-Atlantic Regional Spaceport (MARS) launch pad. This launch highlighted the partnership of MARS and NASA Wallops and the capabilities the two bring together to support customers looking for a fast, cost-efficient location as a satellite launch site. Since 2006, three Minotaur I rockets have lifted-off from Wallops and a fourth is scheduled for late this year. Wallops is currently undergoing a nearly $90 million infrastructure upgrade to prepare for the next phase in its launch history – the beginning of supply flights to the International Space Station with Orbital Science Corporation’s Taurus II launch vehicle. The first flight of the Taurus II from Wallops is currently set for mid2011. Up to two Space Station flights are scheduled each year through 2015. The facility is also gearing up for another launch first from Wallops Island– a flight to the moon. A Minotaur V will carry NASA’s Lunar Atmosphere and Dust Environmental Explorer in 2013. In addition to serving as the launch range, Wallops is also providing the
Wallops main base
launch vehicle services for this mission. Wallops has also seen an increase in public interest in seeing a rocket launch, not only the larger rockets for launching satellites but also its suborbital vehicles. For a suborbital rocket launch in August, nearly 100 vacationers turned out at the NASA Visitor Center at 4:30 a.m. to catch the flight of the nearly 50-tall rocket. A typical satellite launch will attract thousands of people to the area. Recognizing the increase interest in rocket launches from Wallops, the Greater Salisbury Committee has brought together tourism and political officials from Virginia, Maryland and Delaware to form a Space Coast Tourism Task Force. The group is exploring marketing efforts and ways to work together to
not only bring visitors to the shore to see rocket launches but also explore the other unique characteristics that make up Delmarva. Future launch activities and visitors who will come to see the launches are expected to have a significant positive impact in the region and will expand the economic benefits already provided in the three-state area by the various operations at Wallops. NASA Wallops employs around 1,000 people and provides a direct impact annually of nearly $170 million. In addition to NASA, other organizations at Wallops include the NOAA Command and Data Acquisition Station, MARS, the U.S. Navy Surface Combat Systems Center and the U.S. Coast Guard. Total direct economic impact from all organizations is around $300 million annually.
Flying suborbital sounding rockets, scientific balloons, aircraft and larger rockets for satellites, the future is looking up for NASA’s Wallops Flight Facility and Delmarva. Viewing launches at Wallops Interested in seeing a launch from Wallops? You can find out about the next launch online at www.nasa.gov/wallops or by calling the launch status line at 757-824-2050. You can also get updates on Twitter at twitter.com/NASA_wallops and on the facilities Facebook page. The NASA Visitor Center is usually open for viewing Wallops launches. Larger rockets carrying satellites can be seen anywhere on Delmarva. Just find a clear area and look to the southeast.
Business Journal • September 2010
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Business Journal • September 2010
Profiles Alarm Engineering
Security and Technology go hand in hand, and the professionals at Alarm Engineering have been bringing the two together since 1985. The company designs, installs, services and monitors all types of security and life safety systems for residential and commercial clients throughout Delmarva. System Automation Platforms Thanks to a new technology offered by Alarm Engineering called emPower, customers can now remotely control their security system, thermostats, lights and locks, from any web connected computer or cell phone. This platform enables the homeowner or business to remotely manage access, be notified of various types of events, both emergency (fire, intrusion, freezing pipes) and non-emergency (kids arriving home from school), as well as increase convenience and reduce energy usage. Very popular with owners of second homes/vacation properties, emPower enables clients to check and adjust their thermostats remotely, saving energy and preventing freezing pipes in the winter, and increasing comfort in the summer. Business owners find value in receiving automatic text messages or emails indicating what time their facility was opened or closed, and by which employee. Video Surveillance The fuzzy, grainy images often retrieved from older camera systems are frustrating to both law enforcement and end users. However today’s systems can leverage IP and megapixel technologies, offering full motion video frame rates and HDTV picture quality. Major advances in picture resolution and increased pixel density allow systems to capture more detail and cover more square footage with fewer cameras resulting in savings for the customer. Video is now also being used in the transmission and monitoring of alarm systems. Camera systems can be configured with video analytics capabilities in which the highly advanced processors
will assess any motion that occurs within a defined field of view. The system can then determine if the motion or event fits pre-defined criteria to be defined as an alarm or threat. Is the movement a person climb-
ing over a fence, or an animal walking along the perimeter? Has a suspicious bag been left in the same place for a long period of time in an airport? Video analytics allows the system to automatically make these determinations, and if an event is defined as an alarm, transmit the video to the monitoring station. The operator can view the video, dispatch the appropriate authorities with detailed information, and even intervene over a two-way voice link, stopping an intruder in their tracks by letting them know they are being watched and police are on their way. More information on these and many other technologies is available by contacting Alarm Engineering at 410-546-2210, or inform@alarmengineering.com.
G-Net Consulting Inc.
A first impression is difficult to undo, and since your website is often a potential client’s first opportunity to evaluate your company, you want it to help “put your best face forward.” G-Net Consulting Inc. can design that website for you. Joel Firestone of G-Net said his company not only provides full service web design and website maintenance but builds custom web applications for customers and offers content management systems, search engine optimization and database design. The company also specializes in computer sales and service, PHP and MySQL programming, web and email hosting and email marketing. “Whether you need a website to represent your company, an update adding increased functionality and new design, assistance to reach a wider online audience, or help with your personal or business computer needs, G-Net Consulting will you get there,” Firestone said. Firestone and his wife Nicole both grew up on the Eastern Shore and chose Salisbury as headquarters for their business six years ago when they opened the doors at 1118 E. Main St., Suite C. G-Net Consulting has done work for the National Weather Service, large government agencies, large corporations and banks — but no business is too small, Firestone said. If you’re looking for a reliable and affordable company to help you with your online marketing, call G-Net Consulting at 410-749-4638.
Sentech Security & Communications Sentech Security and Communications, a locally owned and operated business, has recently moved to a new location in Fruitland. The company specializes in custom security camera systems, wired and wireless burglar/fire alarms, and low voltage wiring or structure cabling jobs. “Installing a security camera system or alarm is only half the battle. Providing superior support and service is what sets us apart from other security companies.” says President Justin Senter. With advancements in technology, the quality and capabilities of electronic security equipment has continued to rise while the cost has fallen. Alarm systems can now be armed and disarmed over the Internet and can communicate with the central monitoring station utilizing a cost effective
cellular service, eliminating the need for a home phone line. Sentech also offers cost effective IP camera systems that provide homeowners the ability to keep an eye on their home via the Internet, even when they are at work, out to dinner, or on vacation. Imagine receiving a text message when your child gets home from school or having the ability to check in to see what the babysitter is doing right on your web enabled cell phone. Sentech has provided custom security solutions for the American Cruise Lines Fleet, The Rusty Scupper Restaurant on the Inner Harbor in Baltimore and The Old Mill Crabhouse and restaurant in Delmar. For more information or to schedule a free consultation, call 410-546-0046.
Matice Interactive
Had you hoped that your business would be doing better by now? Are
you unsure why it isn’t - you have a good service or product but things aren’t moving at the rate you expected? When was the last time you had a good look at your website? Looked at it from a customer’s point of view? Don’t have a website? What are you waiting for? Matice Interactive is here to help you. We are a professional, interactive design agency, located in downtown Salisbury. We are growing fast and have hired several interactive designers this year. As an “interactive design agency” we are here to learn about your business, work with you to determine your needs and take action to make you successful. We understand how to build a marketing strategy and we work together with you to build the elements of that strategy, by designing or enhancing your brand to reflect your attitude and your business, so that your marketing will influence others to buy or use your product or service. Your needs might include products such as a logo, letterhead, business cards, brochures, billboard banners and a web presence. We make sure that everything we build represents your business in the most creative and best possible way. We can help you extend your marketing efforts through a variety of media such as print, radio and TV campaigns, email campaigns, social media, SEO/ SEM and other online marketing to your website. Our portfolio includes websites in e-commerce, hotel, manufacturing and many other industries. Currently, we are developing a new website for Shore Transit. One of our best success stories is a local company with a national presence, ApartmentSmart.com. Our implementation included a content management system for administrators to manage the ever changing details on hundreds of thousands of properties. The information is provided to the customer in a clean, easy to navigate interface connecting them to a new place to live in as little as three clicks. Our efforts to optimize their site for search engines have shown a 280% increase in traffic over a 12 week period. We recently donated our time to redevelop a website for Urban Salisbury www.urbansalisbury.com. This site is upbeat, friendly and informative, some of the important at-
tributes that Urban Salisbury is trying to convey to the community. Matice Interactive does not produce “cookie cutter” websites. As an interactive media company, our staff of designers strive to work with you to design a website that fits your business. We don’t just follow trends, we set them. For a free marketing analysis, call 877-628-4234 or email Kevin Justice at Kevin.Justice@MaticeInteractive.com.
Success Performance Solutions
It’s easy for small business executives and owners to become overwhelmed and distracted by the seemingly endless list of social media and Internet marketing possibilities: websites, blogs, Facebook, Twitter, LinkedIn, YouTube, Yelp, podcasts and thousands more. Making sense of this new world of opportunities is where Success Performance Solutions can help. Just a few years ago, having a company presence on the Internet meant having a website with a home page, about us page and contact us email or form. Your company website was the hub of your online sales and marketing universe. Your website was merely an online brochure. The social web has changed the very concept of how people communicate – and that includes how custom-
www.bestsmallbusinesssolutions.com
Business Journal • September 2010
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Your customers are talking... are YOU listening? 5,000,000,000,000 ...text messages sent in 2009 30,000,000,000 ...pieces of content shared each month on Facebook 44,481 ...tweets are sent per minute 1,440 ...minutes of video uploaded to YouTube every minute Watch our video with more facts like this at Call us for FREE Social Media Marketing Consult http://bestsmallbusinesssolutions.com
(410) 941· 2345 Internet Marketing and Social Media Experts Call us for FREE Social Media Marketing Consult
PAGE 22 ers, job candidates, vendors and suppliers research and make decisions. To understand how big the Internet really is, watch this video, http://bit.ly/howbigistheinternet. Today, your website is just a spoke in a digital and mobile world. To reach different demographics and compete locally and globally, every business must have a plan that encourages prospects, as well as current customers, to connect with you through multiple channels, such as social media sites, e-mail, RSS syndication, mobile phones and widgets. Ira S. Wolfe, founder and president of Success Performance Solutions, saw the potential for Internet marketing as early as 1997 when he created his first company website. Today, thanks to a marketing and advertising strategy that is over 90 percent online, Success Performance Solutions has a client base that extends all over North America, while working from his office in Ocean Pines. His success proves that a small business can compete in a global market against much larger competitors on a shoestring budget when resources are leveraged by using Internet and social media marketing. Success Performance Solutions’ secret can be boiled down to three strategies – content, connections and consistency. “Content is now king,” says Wolfe. “When someone wants information, they ‘Google’ it. If you provide relevant and valuable content, you’ll show up in the search engines and make a connection with customers. But if you’re not consistently updating the content by email marketing, blogging or Tweeting, you will soon be out-of-sight-out-of-mind.” Without a steady stream of relevant content, customers lose interest and get their information from other sources. And with over 247 billion emails sent out daily and 900,000 new articles posted on blogs every day - enough posts to fill the NY Times for 19 years – it is easy for a business to become irrelevant and a fleeting memory. A social media strategy keeps a business top of mind. Success Performance Solutions are experts in helping small businesses demystify Internet marketing and leverage the power of the web. When you have questions about setting up a Facebook business page, starting a blog, writing content or creating a comprehensive Internet marketing and social media strategy, contact Success Performance Solutions at 410-9412345 or visit www.bestsmallbusinesssolutions.com.
Telewire Inc.
Are you ready to “go green” with the latest in communications technology that will increase employee pro-
Business Journal • September 2010
ductivity yet decrease your company’s carbon footprint? Step one - pick up a phone and dial 410-749-2355 to reach Bryan Murfree, president of Telewire Inc., or send an email to info@ telewire-inc.com. Last year, in its 25th year in business, Telewire made a strategic business decision to highlight the types of technology that impact the environment and the community in a positive manner, helping them to become more environmentally friendly. “By making the right ‘green’ decisions companies have the ability to reduce cost, retain and hire better people and save time. As a company we are passionate about technology and the huge difference it can make, not only on our environment but also in our lives as well,” Murfree said. With a laptop, Blackberry, iPhone, Smartphone or hand-held computer, you can work from wherever you are, not just at home but from a conference room, hotel or even a customer’s job site. You can tie into your home or business computer system, place orders, receive documents, even collaborate on documents back and forth with others. With Voice over Internet Protocol (VoIP), which transforms conversations into digital information to be sent over a broadband data network, you can use your own company’s phone lines for calling out, no matter where
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Business Journal • September 2010 you are, so long as you can tap into the Internet. “With commute times ever increasing, the cost of gas and harmful emissions, implementing a telecommuting company policy makes sound business sense,” added Murfree. “As consumers become more environmentally conscious and energy costs continue to rise, businesses are rapidly adopting environmentally friendly business practices,” commented Murfree. “Many business owners fear it’s too costly to adopt ecofriendly practices; however, small investments can reap large gains. Green practices can save money, while creating happier customers and a healthier community. Communications technology is an area where everybody wins and we’re excited about educating our customers on this topic.”
Vantage Point Solutions Group
Sometimes, suggested Doug Church of Vantage Point Solutions Group LLC, it’s not the purchase of new cutting-edge equipment but improvement in the way a company uses its existing technological investment that can increase efficiency, decrease cost or improve revenue. That’s where Vantage Point comes in, to deliver business solutions that leverage current technology to add value to its clients’ organizations. Vantage Point Solutions Group was the result of a 2008 merger between
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Beacon Technologies, a website design and custom application development firm founded in 1992 by Dana Seiler, and TechSolutions, which Church established in 1999 to provide “accurate, reliable and affordable technology solutions.” Those solutions include network management, computer repair, telephone system installation and surveillance system sales. The combined company specializes in providing value-driven technology solutions for small to mid-sized business, including technology consulting, custom web and application development, systems engineering and deployment, and day-to-day IT support. Vantage Point offers a continuous cycle of consulting with a client, with implementation of solutions and support for those solutions coming full circle with reevaluation as technology changes. “We employ fixed cost services for our clients,” Church explained. “We have the same goals as our clients: we want to see them have a high level of ‘up time,’ not experiencing the pain of technology. We don’t want to profit from their pain. We want the client to see us as a technical advisor and partner.” An office in Salisbury serves the Delmarva Peninsula from Dover south. There are additional offices in Annapolis and Washington, D.C. To see what Vantage Point Solutions Group can offer you, call 410219-7934 or visit www.vpsg.net.
Locally Owned and Operated since 1985 • • • • •
Commercial Industrial Institutional Residential 24 HR Service
• • • • •
Intrusion Fire Video Card Access Systems Integration
Introducing A single platform giving you remote control from any pc, mac or web enabled cell phone. Control your:
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Video
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For more information, call 410-546-2210, or email: inform@alarmengineering.com
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Business Journal • September 2010
SU is named ‘Military Friendly’
RIBBON CUTTING - The Ocean Pines Chamber of Commerce recently welcomed The Cellular Connection to the area and the chamber. Located in the Pennington Commons Plaza, Manklin Creek Road, Ocean Pines, The Cellular Connection provides Verizon cell phone sales and service. Shown here, Ocean Pines Chamber of Commerce directors, ambassadors and staff help cut the ribbon and Executive Director, Liz Kain-Bolen presents the new Store Manager, Dan Halon with a chamber plaque.
For the second consecutive year, Salisbury University has been named a Military Friendly School by G.I. Jobs magazine. Honored among the top 15 percent of colleges, universities and trade schools nationwide, SU will be included in 2011 Guide to Military Friendly Schools, published in September. The guide is designed to help students who are enlisted or who are veterans determine what schools will welcome them and provide the greatest value. There are currently some eight million troops and veterans eligible for G.I. Bill benefits. Some 100 SU students have military experience, a number that has more than doubled since spring 2009. One of those students is senior Sarah Dennis, an international studies major who served four years in the U.S. Air Force. She credits recent graduate and Iraq War veteran Joe Hoover, who has been the Veterans Affairs liaison in the Registrar’s Office, with helping her make a smooth transition.
“The office plays an instrumental role to ensure that veterans receive the benefits they have worked so hard for and truly deserve,” said Dennis, who will take over as liaison in fall 2010. Welcoming service members, SU participates in the Yellow Ribbon Program, an optional component of the new Post-9/11 G.I. Bill for veterans. Through this supplemental program, universities pay up to half the difference in tuition beyond the amount covered by the federal government. The bill adds a $1,000 stipend for books and provides more than $1,300 a month for housing for up to 36 months. For SU students interested in entering the military, the campus brought back its Army Reserve Officers’ Training Corps (ROTC) program in fall 2008. There was a student-driven demand for its re-establishment and under the direction of SU alumnus David Engelman (’05), a 1st lieutenant in the U.S. Army, the program is thriving.
Your Home is Your Castle until You Hear
FORECLOSURE! RIBBON CUTTING - OCM Crabs, located on 63rd Street, Bayside, Ocean City, recently cut the ribbon to their new restaurant. The Ocean Pines Chamber of Commerce welcomed them to the area along with the Ocean City Chamber of Commerce in a double ribbon cutting ceremony. Louise Gulyas read a proclamation to the owners, Harold Evans & Dave Diehl, as Mayor Rick Meehan and Delegate Jim Mathias helped cut the ribbons.
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1315 Mt. Hermon Rd. Salisbury, MD RIBBON CUTTING - Coastal Wealth Management located at 10441 Racetrack Road in Berlin recently cut the ribbon on their new business venture. Troy Lennox, Chip Gordy & Associates, provides personalized financial planning advice and portfolios. For more information, visit www.coastalwealthmgmt.com or call 410-208-4545.
Business Journal • September 2010
Hayes honored by CIC Kevin J. Hayes of Avery Hall Insurance Group was recently honored for his ongoing pledge to education, commitment to excellence and dedication to the insurance profession. The Society of Certified Insurance Counselors (CIC) presented Hayes with a certificate for his continued
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participation in the CIC Program for 20 years. Earning his CIC designation and maintaining all update requirements for 20 years places Hayes in the top one percent of all insurance professionals in the country. The Society of CIC is a nationally recognized organization as a leading continuing education program for insurance professionals.
ONCOLOGY ON CANVAS COMPETITION - The Richard A. Henson Cancer Institute at Peninsula Regional Medical Center recently hosted Oncology On Canvas: Expressions of a Cancer Journey which showcased 75 select pieces of art from the 2008 Oncology On Canvas competition. Oncology on Canvas is an art competition and exhibition that honors the journeys people face when confronted with a cancer diagnosis. Throughout 2010, the art will continue to tour cancer centers, hospitals, patient advocacy group meetings and other venues nationwide. For more information on the competition, visit www.LillyOncologyOnCanvas.com. RIBBON CUTTING - The Salisbury Area Chamber of Commerce was pleased to be a part of a ribbon cutting recently for Uno Chicago Grill’s new Banquet Room located at 100 Cedar Lane in Fruitland. Owner Mike Cottingham cut the ribbon and officially opened their new 500 square foot banquet room that will seat up to 30 people, an additional 500 square feet on two outside decks can accommodate even more. Chamber members from the Salisbury Area Chamber of Commerce and Fruitland Chamber were in attendance along with dignitaries from House of Representatives, Maryland House of Delegates, Wicomico County Council, Fruitland City Manager and Wicomico County Executive. Everyone enjoyed a wide array of appetizers from Uno’s menu and were given discount coupons to use that day. For more information, call Julie Stewart at 410-344-6565.
JA DONATION - Bank of America and Junior Achievement (JA) have partnered together to bring financial literacy skills to kids on the Eastern Shore. From left, Jayme Weeg, JA president, accepts a donation from Bank of America. Junior Achievement is a non-profit organization that teams up with local businesses and volunteers to teach and inspire youth to succeed in this global economy. To volunteer, call JA at 410-742-8112.
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Business Journal • September 2010
Networking
tip
Commandments of Networking: Part 2 By Dean Goodwin ISG International
CFES CELEBRATES MILESTONE - The Board of Directors of the Community Foundation of the Eastern Shore (CFES) recently celebrated a record $4.1 million in grants to the community for fiscal 2010. During the past 12 months, the Foundation distributed 951 grants to nonprofit and faith-based organizations to help improve the quality of life for citizens in our region. From left are CFES board members: Ernie Satchell, Jackie Cassidy, Melody Nelson, Lauren Taylor, Jane Corcoran, John Barrett, Ray Thompson, Jim Almand, Lou Taylor, Karen Lischick, Charles Goslee, Kathleen McLain, Brian Shockley, Jim Thomas, John Stern, Jay Bergey, Jeff Turner, Don Taylor and David Vorhis.
RIBBON CUTTING - A ribbon cutting was held at Mela Bar & Grill located at 2625 N. Salisbury Blvd. (inside America’s Best Value Inn) in Salisbury. On July 14, Chamber members and dignitaries joined Mrs. Kala Patel and her family to cut the ribbon to officially open the Mela Bar & Grill. Everyone enjoyed the evening which included a wide array of appetizers, drinks and a Belly Dancing Group providing live entertainment. For more information, call 410-912-0467 or visit their website at www.melabarandgrille.com.
VI. Thou shalt give the first referral. VII. Thou shalt not tell others of the referral you require…thou shalt show them with your words and actions. VIII. Thou shalt reciprocate when necessary. IX. Thou shalt thank the person who gave a referral…immediately… with a personal note. X. Thou shalt follow up on the referral within 24 hours.
HABITAT DONATION - M&T Charitable Foundation recently donated $6,000 to help Habitat for Humanity of Wicomico County (HFHWC) build a home for the Henderson family at 209 Davis St., this summer. From left are Jon Sherwell, M&T Administrative VP; Charlie Williams, M&T VP; Linda Jones, HFHWC board of directors president; and Gene Malone, M&T Administrative VP.
Coastal Cleanup volunteers needed In an effort to turn the tide against trash and debris along area beaches and riverbanks, Delmarva Power is once again partnering with environmental, governmental and business organizations in support of the 24th annual Coastal Cleanup this fall. Coastal Cleanup will take place on three Saturdays – Sept. 11, Sept. 18 and Sept. 25 – at 53 sites throughout Delaware, Maryland and New Jersey. Each volunteer will receive an original Coastal Cleanup T-shirt, courtesy of Delmarva Power, the primary corporate sponsor of the event for 20 consecutive years. The regional Coastal Cleanup is part of International Coastal Cleanup, sponsored by Ocean Conservancy, an
organization that works to protect the world’s oceans. The types and quantities of trash collected will be itemized. The data will then be used to pinpoint the source of debris and focus on ways to reduce or eliminate waste. In last year’s cleanup, more than 2,600 volunteers collected an estimated 27,000 pounds of trash. The usual soda cans and cigarette butts were found as well as a few oddities, such as a shopping cart, jar of cherry peppers, flagpole and Sponge Bob balloons. Clean up site locations can be found online at www.dnrec.delaware. gov.
Correction - Neelum Moondra of NICK, Inc. took a break with Joyce Birch of Morningstar Publications during the Wells Fargo, ERA Martin and Associates Business After Hours in June. Moondra was misidentified in the August edition of the Salisbury Business Journal.
Business Journal • September 2010
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PJM reaffirms need for MAPP
HABITAT DONATION - First Shore Federal Savings and Loan (FSF) recently presented a check for $11,750 to Habitat for Humanity of Wicomico County (HFHWC) to be used in building a home for the Nelson family at 605 Dawn Court in the Kirkwood neighborhood of Salisbury this fall. From left are Oliver Waters, FSF Compliance officer; Joan Mulvanny, HFHWC executive director; Marty Neat, FSF president; Marly Lynk, HFHWC Development director.
Chamber gives Merit awards to four high school students
Every year the Salisbury Area Chamber of Commerce selects graduating seniors from high schools in Wicomico County to receive the Award of Merit. Applicants are chosen based on several criteria requirements such as: good citizenship, demonstration of initiative, potential for success in further education or in the work force, good attendance and punctuality, honesty, strong spirit of cooperation with fellow students and school faculty, and commitment to educational opportunities. The following students are this year’s Award of Merit recipients: Anna Schutschkow, Wicomico High School; Rachel McCain and Chelsea Massey, Parkside High School; Benjamin Katzaman, Salisbury Christian School; and Jerran Hyland, Wicomico County Evening Schutschkow High School. Anna Schutschkow, daughter of Eileen Dunn, award winner and graduate of Wicomico High School, was involved in varsity Katzaman soccer, varsity softball, the math team and was vice-president of the National Honor Society. She also volunteered at St. Francis De Sales homeless shelter. Anna plans to attend Washington College and major in biology to be-
come a marine biologist. Rachel McCain, daughter of William and Teresa McCain, award winner and graduate of Parkside High School, spent Massey her time involved in the Student Government Association, National Honor Society, Yearbook, varsity field hockey, varsity softball, and varsity math team. Rachel will attend McCain Clemson University to study elementary education. Chelsea Massey, daughter of Charles and Susan Massey, award winner and graduate of Parkside High School, focused on CTE National Honor Society, National Society of High School Scholars (U.S. Senate) and People to People International during her senior year. Chelsea will attend college and continue working as an EMT. Benjamin Katzaman, son of Paul and Joanne Katzaman, award winner and graduate of Salisbury Christian School, was involved his senior year as president of SGA, yearbook editor, track and went on a mission trip to China. Benjamin will attend Palm Beach Atlantic University in West Palm Beach, Fla. Jerran Hyland is the recipient from Wicomico County Evening High School.
The organization that coordinates the region’s electric transmission system has reaffirmed the need to develop the Mid-Atlantic Power Pathway (MAPP), a new high-voltage line in the Mid-Atlantic region with a new in-service date of 2015. “The PJM board requested the company to proceed with all required regulatory proceedings, siting, permitting and design of this project,” said MAPP Project Manager Bob Jubic. “The revised date is still a very aggressive timeline for a project of this size and complexity and the company will move forward to meet the new in-service date.” “All analysis to date indicates that the MAPP project remains the preferred solution to ensure the longterm reliability of the PJM grid,” PJM Interconnection said in a letter to Pepco Holdings, Inc., the parent company of Delmarva Power and Pepco, the electric utilities tasked with building the line. PJM also has identified the required in-service date to be no later than June 1, 2015, a revision from the original date of 2014. Since PJM’s original authorization for the project in October 2007, PHI
has carefully planned for its construction. This work will continue. “With PJM’s reaffirmation, we are now well positioned to submit updated regulatory filings to the Maryland Public Service Commission this fall,” Jubic noted. In addition, PHI initiated many environmental studies which will enable the company to submit applications for permit approvals in early 2011. PJM is the regional transmission organization that coordinates the movement of wholesale electricity in 13 states and the District of Columbia. The MAPP line is needed to resolve significant reliability violations within Maryland, Delaware and the eastern mid-Atlantic region and will run largely on existing right of way from northern Virginia, across southern Maryland, under the Chesapeake Bay and Choptank River, and through a portion of Dorchester and Wicomico counties in Maryland. The 150-mile line will end near Millsboro, Del. For more information on the MAPP project, visit www.powerpathway.com or call 1-888-641MAPP.
Salisbury Area Chamber of Commerce Recycling & Environmental Committee’s
“Green Friday” Expo On Salisbury’s 3rd Friday Hundreds of people come to Downtown Salisbury to enjoy visual arts, music, dance and culture on 3RD FRIDAY every month.
Join your friends for 3RD FRIDAY in September and Go Green!
Friday, September 17, 2010 Contact the Chamber for Info Booth Space Request INFORMATION DISPLAYS OR TABLES MAY BE SET UP ON Friday, September 17, 2010 From 5 PM ‐ 8 PM. Information displays must be in place by no later than 4:30 p.m.
There is a $25 fee for this event per vendor.
(Please Note: There will be limited electrical power available for an additional fee of $15). Tables, chairs, and booths are not provided. You must supply your own. Contact the Chamber of Commerce office (410‐749‐0144) one week prior to the Expo for your space location.
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Business Journal • September 2010
Business After Hours The Centre at Salisbury
The Centre at Salisbury celebrated their 20th anniversary in style. On Tuesday, July 20, Chamber members and community leaders, along with Centre staff and employees, networked and mingled in one of the area’s premier shopping destinations. A wonderful party was held complete with live entertainment, food, beverages and giveaways. Thank you to Marvin Snyder, Centre at Salisbury senior property manager, and his staff for inviting the Salisbury Area Chamber of Commerce to celebrate this momentous occasion. We look forward to visiting, strolling, shopping and eating at The Centre for another 20 years to come. Congratulations!
Congratulations and thank you to Marvin Snyder, senior property manager, and staff for a wonderful 20th anniversary celebration.
Matthew Maciarello, Hearne & Bailey, P.A. and candidate for Wicomico States Attorney with James Ireton, mayor of Salisbury.
After a champagne toast, everyone was surprised when confetti and streamers were launched over the party. New members who came out to enjoy the event were Susan Patt from Cake Art and Jeff Shade of Thomas Contracting Services, Inc.
President Elect for the Salisbury Area Chamber of Commerce, Ernie Colburn from Comcast Spotlight with John Culp, American Red Cross and Tamara Lee-Brooks, community liaison for Frank Kratovil.
Chris Yingling from Complete Cleaning and Don Murphy from Delmarva Tele-Plus, Inc.
Business Journal • September 2010
PAGE 29
Mark Your ! s r a d n e l Ca
CHAMBERFEST 2010 Dr. Ying Wu of Salisbury University’s Franklin P. Perdue School of Business has been named a Fulbright Scholar.
Wu named Fulbright Scholar Dr. Ying Wu of Salisbury University’s Franklin P. Perdue School of Business has been named a Fulbright Scholar, one of higher education’s highest honors, for the 2010-2011 academic year. He will teach international economics, as well as monetary economics and macroeconomics, at the University of International Business and Economics in Beijing, China. “Dr. Wu is a first-time Fulbright grantee and the only economist among just 20 U.S. Fulbright Scholars selected to visit China as teachers and researchers this year,” said Dr. Herman Manakyan, chair of SU’s Economics
and Finance Department. Wu earned his Ph.D. in economics from the University of Oregon, and his master and bachelor degrees from Beijing University. He is a 2007 recipient of SU’s Distinguished Faculty Award and has coached winning teams in the Federal Reserve Bank’s College Fed Challenge, which requires students to make predictions about the U.S. economy. His research has appeared in Atlantic Economic Journal, Contemporary Economic Policy and International Review of Economics and Finance, among other journals.
Developing leadership skills seminar
Developing effective leadership skills for changing workplace dynamics is the theme of an upcoming seminar by management and human resources expert Margaret Morford. The author of “Management Courage – Having the Heart of a Lion,” Morford says an aging workforce, a smaller labor pool, changes in technology and changes in lifestyle goals of employees mean that organizations must re-think their management approach from top to bottom. To succeed in the coming years, Morford says organizations must embrace the concept of management courage – choosing unpleasant short-term management strategies in order to benefit the organization and its employees in the long term. On Tuesday, Oct. 26, Margaret Morford will be conducting a one-day seminar at the Hampton Inn in Salisbury, from 7:30 a.m. to 4:45 p.m. Registrants can sign up for a half day or full day. Participants will learn about effective leadership behavior and how to positively inspire employees to be more productive and to think creatively in a tough business environment. Her appearance is sponsored by the Eastern Shore Society for Human Resource Management (ESSHRM), an affiliate of the National Society for Human Resource Management (SHRM). For more information, visit http://easternshore.shrm.org or call Alysson DuPont at 410-641-1700.
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Business Journal • September 2010
Capital City Nurses sign lease
Bradley Gillis, CCIM and Joey Gilkerson, advisors for Sperry Van Ness – Miller Commercial Real Estate recently completed an 18 month lease to Capital City Nurses in Beaglin Park Plaza on Mt. Hermon Road in Salisbury. With this new location, Capital City Nurses, also located in the Washington, D.C. and Baltimore areas, have expanded to Wicomico, Worcester, Somerset and Dorchester counties on Maryland’s Eastern Shore. They are recognized for providing reliable home care service and experienced caregivers to help people maintain their dignity and independence. Gilkerson represented the landlord, Gilkerson Properties and Gillis represented Capital City Nurses. The 1,000 square foot property was leased for $8/ per square foot triple net.
Telamon receives grant
Telamon Corporation in Salisbury will receive a $10,000 grant from the Pepsi Refresh Everything Campaign to help feed the hungry. As part of its mission to empower in-
Business Mix
dividuals and improve communities, Telamon Corporation operates a food pantry to area people in need. The request that received enough votes to rank #2 in its category and be approved by Pepsi was part of the Delmarva “Plant a Row” for the Hungry Campaign that will be facilitated by Telamon Corporation. The funding will provide for the development of sustainable partnerships between local gardeners and farmers with local food pantries in three communities across Delmarva. This collaboration will result in tens of thousands of pounds of fresh fruits and vegetables for distribution to local food pantries. Telamon Corporation’s food pantry runs Tuesday through Thursday from 9 a.m. to 4 p.m. and is closed for lunch each day from noon to 1 p.m. For more information, call Telamon at 410-5464604.
Bonk receives certification
Ivy Bonk, Employment Market specialist with the Telamon Corporation, has completed the requirements for Senior Certified Sustainability Professional. Participation in the course was
part of Telamon Corporation’s Green Jobs Capacity Building initiative, Train to Sustain. Bonk received her certification from Green Supply Chain after completing over 100 hours of online training as well as additional hours conducting research and completing assignments. The senior certification consists of ten modules including subjects such as green purchasing, carbon strategies, green marketing, environmental accounting, green transportation and more. For more information on Telamon Corporation and the Green Jobs Capacity Building project, call 410-546-4604 or email iulrichbonk@telamon.org.
Asplen joins RPS ISG
Ren Asplen has joined RPS ISG International in Cambridge as a national sales executive for the growing CCBsure Technology insurance program. Asplen, a native of Cambridge, graduated Asplen from Elon University in Elon, N.C., with a degree in corporate
PAGE 31
and broadcast communications. She was recently employed with Aerotek, Inc. in Greensboro, N.C., as a national account executive selling engineering recruitment and staffing services. Asplen, who will focus on expanding the CCBsure Program to independent insurance agencies throughout the U.S., resides in Cambridge.
Van Sant joins SR&D
Brandy Van Sant has joined Schneider, Richardson & Davis as a licensed real estate agent. Van Sant, a native of Salisbury, graduated from Parkside High School. She received her BA degree in communications with a minor in marketing from Salisbury University. Van Sant has worked in real estate for over four years. From her beginnings as a licensed real estate assistant to running the daily functions of a brokerage as director of Operations, she has gained extensive knowledge of the local real estate market through hands on experience. To reach Van Sant, call 410-6770909 or email brandy@srd-llc.com.
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PAGE 32
Becker announces retirement
Thomas M. Becker, AIA, co-founder and principal of the architectural and engineering firm Becker Morgan Group, Inc., has announced his plans to retire from the day-today activities of the firm on Jan. 1, 2011, after practicing architecture Becker for over 45 years. Mr. Becker will serve as a consultant to the company, expanding the firm’s on-going business development efforts throughout the Mid-Atlantic region. W. Ronald Morgan, AIA, principal and founding partner with Becker will remain as company president. The firm’s other principals, Ernest W. Olds, AIA, Gregory V. Moore, P.E., and Brad A. Hastings, AIA, LEED AP will also continue their corporate and individual project management roles. In 1983, Tom Becker and Ron Morgan established the firm as an architectural planning and design company in Salisbury. In 1993 the firm opened a second office in Dover, Del. and supplemented the firm’s architectural, land planning and interior design services with civil engineering and surveying services. In the firm’s 27 years it has grown to over 120 employees. The firm has offices in Salisbury, Dover and Wilmington, N.C.
Long wins state award
Atlantic/Smith, Cropper & Deeley is proud to announce Deborah Long as the winner of the 2010 Outstanding Customer Service Representative of the Year State Award for Maryland. Long submitted her winning essay on the topic, “Many people Long come to the insurance business by chance and
Business Journal • September 2010
Personnel File
stay by choice.” She is now eligible to compete for the National Honor of Outstanding CSR of the Year. She holds the designations of AAI (Accredited Adviser in Insurance) and CPIW (Certified Professional Insurance Women) and has been with the agency since 1983. Debbie and her husband, Steve, reside in Frankford, Del.
Hebron Savings honors employees
Brenda Bernstein and Lynn Adkins were recently voted “Associates of the Quarter” at Hebron Savings Bank. Each quarter, management recognizes an associate(s) who has exhibited superb effort and dedication in their work performance. Bernstein and Adkins were nominated as a team for their efforts in tackling head-on the massive regulatory changes recently impacting the primary residential mortgage industry. Bernstein began her career with the bank nearly 10 years ago and has more than 28 years in the banking industry. She lives in Hebron with her husband, Bryan, and son, Jeremy. Adkins has been working in the residential lending field for nearly 25 years. She has been with Hebron Savings Bank for seven years after working in the real estate department of a local law firm for 18 years. She lives in Salisbury and has three grown children and one grandchild.
Four promoted at Hebron
Gregory W. Johnson, president & CEO of Hebron Savings Bank, announces the following promotions. Eloise Lemon, manager of the bank’s Mt. Hermon Road Branch location, was recently appointed assistant vice president. After starting her career with the bank as Webb a teller nearly 10 years
ago, Lemon worked her way up to her current position as branch manager and assistant vice president. She lives in Parsonsburg with her husband, Ray. Jennifer Rebok, the Business Development associate working at the bank’s Fruitland location, was also appointed Lemon assistant vice president. She has been serving the bank’s customers with their business account needs since 2006. Rebok graduated from Salisbury University, magna cum laude, with a bachelor’s degree in business administraRebok tion. She lives in Hebron with her husband, Jason, and their son, Jaeden. Amy Hayden was recently promoted to assistant branch manager/ CSR and will be working at the bank’s newest branch located on RiverHayden side Drive. Hayden has worked for the bank for the past six years as a teller at the Carroll Street location. She lives in Salisbury. Also receiving a promotion was Kristina Webb who has worked as a teller at the Hebron branch for the past six years. Her new position is head teller at the Riverside branch. Webb lives in Salisbury with her husband, Dustin, and son, Mason. Hebron Savings Bank, a locally owned community bank serving the tricounty area, just opened its 11th branch on Riverside Drive in Salisbury and is celebrating its 100th birthday this year.
Hughes receives certification
Karen Hughes, owner of Peninsula Pilates and Wellness of Salisbury, recently completed a three week long National GYROTONIC Certification in New York. The Gyrotonic Expansion Exercise combines Pilates, Hughes yoga, dance, swimming and Tai Chi, moving thru gentle circular motions on the Gyrotonic apparatus. Gyrotonic is a system of pulleys and weights to stretch and strengthen the muscles. To learn more about the Gyrotonic Expansion System or other programs offered at Peninsula Pilates, visit www.peninsulapilates.net.
Lucks receives designation
Bill Lucks, managing broker and senior advisor of Sperry Van Ness Commercial in Lewes, recently received his MCRE designation as a Master of Commercial Real Estate. He completed his work at the Darden School at the University of Virginia in Charlottesville. Lucks is Lucks the president elect of the Delaware Association of Realtors and is chair of public policy for DAR. He also serves as the chair of the MLS committee for SCAOR.
Roberts receives certification
Kelly Hughes Roberts, with Peninsula Pilates and Wellness, announces the completion of her Pilates certification with Body Arts and Science International (BASI). Roberts also has previous certifications with PowerHouse Pilates. Roberts received a bachelor of arts degree Roberts in mass communications from Salisbury University in 2000. She resides in Berlin with her husband Brian and daughter Lyla.
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Business Journal • September 2010
Business After Hours
PAGE 33
The Village Down River
On Thursday, July 15, Chamber members and local owners at The Village Down River weathered the heat and humidity to come out and enjoy the beautiful scenery for a Salisbury Area Chamber of Commerce Business After Hours. Wayne Smith from Schneider, Richardson & Davis welcomed all those in attendance. The Village Down River, an environmentally friendly community, is a secluded enclave of scenic waterfront, providing the type of residential comfort that you would expect from an upscale, gated community. They are offering 49 estate home lots for sale, far enough away from the city to feel like you are in the country. Thank you to Schneider, Richardson & Davis for hosting the Chamber at such a wonderful location. If you are in the market for a secluded home-sweet-home, contact Schneider, Richardson & Davis at 410-677-0909 or visit www.thevillagedownriver.com for more information.
Caitlin Fisher of Coldwell Banker with her husband and new Chamber member, Keith Fisher from Fisher Architecture.
Larry Horsman with Sam Ennis, Total Energy Consultants and Pete Roskovich of Adam’s Ribs/Black Diamond Catering.
Tito Correa, Dan and Darlene Kwiatkowski with John Koleman.
Wayne Smith from Schneider, Richardson & Davis introduced himself and welcomed attendees to the site of The Village Down River for the Salisbury Area Chamber of Commerce Business After Hours.
Fred Baker from Comcast Spotlight with Chamber Ambassador, Vicki Shrier of Frugals, A Coupon Source for the Thrifty.
PAGE 34
Business Journal • September 2010
Community tours new James M. Bennett High By Tracy Sahler
Public Information Officer Wicomico County Public Schools
Adding to the sense of excitement and anticipation that marks the start of every school year is the buzz in Wicomico County about the opening on Aug. 30 of the new James M. Bennett High School, a high performance school designed and built for both modern instruction and sustainability. The new James M. Bennett High, unveiled to the business community at a Business Before Hours event on Aug. 11, has a capacity of 1,496 students in 228,251 square feet. Funding for the James M. Bennett High project totaled $89 million, with $44 million from the state of Maryland and $45 million from Wicomico County. With Whiting Turner Contracting Co. Inc. as the construction manager at risk and Becker Morgan Group Inc. as the architect and engineer, and many other companies on the project team, the school project was finished a full year ahead of the originally scheduled opening date of September 2011. Students, staff and families are eagerly anticipating the start of the 201011 school year, which begins Aug. 30 with ninth-grade orientation and Aug. 31 for all JMB students. “This is a great time to be part of the faculty, administration and student body of JMB,” Superintendent of Schools Dr. John Fredericksen said. In 2004, less than six years ago, a large team representing the school, school system and the community determined that the most economical solution to addressing the aging infrastructure of the original James M. Bennett High School was to replace the existing structure with a new facility. As the new school took shape behind the old one, students and staff had a constant reminder of the modern instructional technology and better school climate to come in this state-of-the-art school built on the principles of economy, efficiency and excellence. “One only has to walk into a classroom to see the enhanced instructional options,” Dr. Fredericksen said. “All classrooms are fully digital and are
Delegate Addie Eckardt with Stevie Prettyman of the Wicomico County Council.
Morgan Wright; Michelle Wright, Wicomico County Board of Education president and Matthew Maciarello, asst. legal counsel for the Salisbury Area Chamber of Commerce.
equipped with a full assortment of interactive classroom technology, including a SMART Board, document camera, laptop and integrated video enhancements. Every teacher has a laptop and each laptop has a docking station
Vic Laws, Laws & Sarbanes with Jean Laws and Delegate Carolyn Elmore.
Tours were given to see the new renovations and state-of-the-art equipment at the new James M. Bennett High School.
All those in attendance at the Business Before Hours on Wednesday, Aug. 11, held at the New James M. Bennett High School were treated to a wide assortment of breakfast foods, juices and coffee to begin their day.
Patti Leonard, PNC Bank; Matt Holloway, Republican candidate for Wicomico County Council At Large; and Jayme Weeg, Junior Achievement.
Business Journal • September 2010 enabling the teacher to readily deliver lessons from the laptop to projector to students. And, the technology also allows instructors to write and sketch as if they were using a chalk board, or run complex computer programs and videos - all on the same device. The school has robust full wireless network access which enables teachers and students to use resources available only through technology; the stock of museums and libraries all around the world can be easily reached by students and faculty.” Yet some of the school’s most important features will not be immediately visible to those who walk the halls of JMB. Extra-wide corridors will increase the efficiency of movement from class to class while reducing unnecessary jostling between students that can lead to discipline issues. Windows consist of E-glass which allows for maximizing the use of natural daylight while reducing unwanted heat gain, thus reducing energy consumption. Automated lighting controls programmatically reduce electric lighting levels when natural light can be “harvested” and used to the fullest extent possible. The building is sited for optimum solar orientation in order to take the greatest advantage of natural sunlight and limit solar heat gain on the building. Other features of the new JMB include an Energy Star metal roof, a Geothermal mechanical plant that will provide air conditioning for JMB for the first time while economically providing
both heating and cooling, a high speed wired and wireless network, CO2 monitoring to help address indoor air quality concerns, and a zoned security access control system. Special attention was also paid to building finishes, which were selected based on their durability and life cycle benefit. For example, the polished concrete floors are very low maintenance and will require little buffing and no waxing. The school will also make economical use of natural resources such as water with such features as a rain water recovery system for athletic field irrigation, and ultra low flow plumbing fixtures to reduce the demand on potable water consumption. “James M. Bennett is not only a new school but a state-of-the-art school that other school systems will emulate and learn from in years to come,” said Dr. Fredericksen, while crediting the state and county for funding this forwardthinking Board of Education facility project. Renovations to the Bennett Auditorium are in process, and the demolition of the original JMB has begun. The completion of all site work, including athletic fields and access roads, will not be possible until the new Bennett Middle School has been built at another site and the existing middle school can be demolished. The Bennett Middle construction schedule is dependent on funding, but the state has granted planning approval and design of the new Bennett Middle has already begun.
Dr. Clifton Griffin new dean of graduate studies and research
Salisbury University’s new dean of graduate studies and research brings expertise from the Middle East to the Eastern Shore. Previously at the Qatar branch of Texas A&M University, Dr. Clifton Griffin recently stepped into the newly created position at SU. He will oversee post-baccalaureate programs and research opportunities. Griffin will guide the implementation of SU’s first doctorate in nursing practice, which is currently pending approval. He also will build an administrative structure for SU’s 14 master’s and five certificate programs, and extend education to meet workforce and community needs. Griffin His multi-faceted position also involves taking over University Research Services from director Betsey Corby, who retired in spring 2010. In this role, he will support faculty grants, cultivate relationships with external funding sources, and explore funding resources for graduate students. For the past two years, Griffin directed research and graduate studies at the Qatar campus. The new dean also brings 14 years experience from the main campus of Texas A&M where he managed graduate fellowship and mentoring programs. He earned his Ph.D. from Texas A&M University, and his M.S. and B.S. degrees from Delta State University in Mississippi.
Salisbury University’s Dr. Gary Harrington to teach in Poland
Dr. Gary Harrington of Salisbury University’s English Department is sharing his passion for American Literature with Polish students, again. In September, the SU professor will begin his second Fulbright Distinguished Chair appointment at Maria Curie-Skodowska University in Lublin. He also taught at the university, which is the largest in eastern Poland, in 2002-2003. In Poland, Harrington will teach master’s students and some undergraduates about Shakespeare’s influence on 20th century American literature. He will also offer a spinoff of his SU honors course that examines “grotesque” characters in American literature. Harrington One of the most prestigious types of Fulbright Scholar awards, the Distinguished Chair Program offers only 40 lecture and/or research positions worldwide each year. Harrington has taught modern American literature, drama and Shakespeare in SU’s English Department since 1988. He earned his Ph.D. from the University of Toronto, and B.A. and M.A. degrees from the University of Montana. In addition to a book on Nobel Prize-winning American author William Faulkner (Faulkner’s Fables of Creativity), he also has published essays on Ernest Hemingway and Virginia Woolf, among many others.
PAGE 35
SU Welcomes Visitors For Fall Events By Dr. Rosemary M. Thomas, Vice President of Advancement Salisbury University
Salisbury University recently welcomed more than 8,250 students back to campus. Among them are members of the Class of 2014 who, as a whole, are already setting records. This is the largest and most diverse freshman class in SU history—some 1,235 students from 19 states and 23 countries, and more than 20 percent from diverse families. The class is also the first with an incoming average GPA of over 3.6. All of our students were greeted by the continued construction of two beautiful buildings on Route 13: The Sea Gull Square residence hall-retail complex and a new home for the Franklin P. Perdue School of Business. In addition, they heard the news that SU has again earned national accolades from The Princeton Review and U.S. News & World Report! The University is buzzing with energy and, as the fall semester gets underway, thousands will visit our campus. From lectures and humanities seminars to concerts and theatre productions, there’s something for everyone to enjoy. Three special events are Family Weekend, Sea Gull Century and Homecoming. Parents, want to see why SU is A Maryland University of National Distinction? Family Weekend on September 24-26 is the perfect opportunity to visit your son or daughter and experience the campus. Much like “back-to-school night,” the weekend begins with an invitation to sit in on classes. Friday evening features the traditional Recipes From Home Dinner with a menu based on parent-submitted dishes. On Saturday, the football team takes on Hampden-Sydney College at 1 p.m. in Sea Gull Stadium. Immediately after the game, families are invited to an ice cream social and faculty mixer. At 8 p.m., Team Rootberry performs a physical comedy show in Holloway Hall Auditorium. The weekend wraps up with the Golf Challenge and Jazz Brunch on Sunday. For more information about Family Weekend call 410-543-6102 or visit www.salisbury.edu/parents/ familyweekend. On Saturday, October 9, cycling enthusiasts gather on campus for the 22nd annual Sea Gull Century bike ride. Last year, a record-breaking 8,300 riders came from as far away as Canada, the Virgin Islands and some 39 states to enjoy camaraderie and Eastern Shore scenery.
In addition to the traditional 100-mile Assateague century and the 64-mile Princess Anne metric, new this year is a third route that takes participants on a 100-mile Snow Hill century through picturesque Worcester County. Rest stops include Furnace Town and Public Landing on the banks of the Chincoteague Bay. Not only is Sea Gull Century the largest one-day tourism event in Wicomico County, its estimated annual economic impact on the Lower Shore is $2.5 million, according to the Business, Economic and Community Outreach Network. Proceeds benefit the community: Over the years, donations to the local Habitat for Humanity have exceeded $110,000, and in 2009, contributions provided scholarships for eight SU students. Some 193 Team in Training cyclists also raised thousands of dollars for the Leukemia and Lymphoma Society. For more information or to register for the century, call 410-548-2772 or visit www.seagullcentury.org. Registration is $75 in advance or $90 the weekend of the ride. Later in the month, SU alumni are invited to return to campus with family and friends for Homecoming. Held October 15-17, the weekend is a chance for the more than 35,000 alumni in the local community, and across the nation, to reconnect with their Alma Mater. Special reunions are planned for social work and executive M.B.A. graduates. Visitors may also tour newly renovated residence halls and the soon-to-be-completed Perdue School building. Other highlights include performances by blues musician and SU professor Chris English, and the musical drama Dark of the Moon. There are also Octoberfest and Taste of the Chesapeake dinners, both with live music. On Friday, SU inducts five new members into its Athletics Hall of Fame. On Saturday, an alumni softball game is 10 a.m. and the football team takes on Huntingdon College at 1 p.m. Be sure to stop by the Alumni Hospitality Tent at Sea Gull Stadium. Men’s soccer, volleyball and field hockey all play throughout the weekend as well. For more information about Homecoming call 410-543-6042 or visit alumni.salisbury.edu. See you on campus this fall!
Business Journal • September 2010
PAGE 36
Name
Contact
Business Journal Directory Phone
Fax
Website
ADVERTISING Morning Star Publications, Inc. Doris Shenton 410-742-3333 302-629-9243 jbirch@mspublications.com 951 Norman Eskridge Hwy., Seaford, DE 19973 302-448-6547 _________________________________________________________________________________________________________________________________________________________________________ ARCHITECTS & ENGINEERS Andrew W. Booth & Associates, Inc. Matthew Smith 410-742-7299 410-742-0273 awbengineers.com msmith@awbengineers.com 1942 Northwood Dr., Salisbury, MD 21801 Debbie Bailey dbailey@awbengineers.com _________________________________________________________________________________________________________________________________________________________________________ Davis, Bowen & Friedel Michael Wigley 410-543-9091 410-543-4172 dbfinc.com mrw@dbfinc.com One Plaza East, Suite 200, Salisbury, MD 21801 _________________________________________________________________________________________________________________________________________________________________________ George, Miles & Buhr, LLC Michelle Everngam 800-789-4462 410-548-5790 gmbnet.com meverngam@gmbnet.com 206 W. Main St., Salisbury, MD 21801 _________________________________________________________________________________________________________________________________________________________________________ ARCHITECTURAL & ENGINEERING SUPPLIES DiCarlo Precision Instrument & DiCarlo Precision Imaging John DiCarlo 410-749-0112 410-749-9323 dicarlo1.com john@dicarlo1.com 2006 Northwood Dr., Salisbury, MD 21801 _________________________________________________________________________________________________________________________________________________________________________ AUTO DEALERS Pohanka Automotive Group Chris Hagel 410-749-2301 410-742-5168 pohankaofsalisbury.com chrisrobininc@aol.com 2012 North Salisbury Blvd., Salisbury, MD 21801 ext: 8030 ________________ ________________________________________________________________________________________________________________________________________________________ Sherwood of Salisbury Matt Romanowski 410-548-4600 410-548-4662 sherwoodofsalisbury.com mattromo@sherwoodofsalisbury.com 1911 N. Salisbury Blvd., Salisbury, MD 21804 _________________________________________________________________________________________________________________________________________________________________________ COMMERCIAL BROKERAGE Rinnier Commercial Blair Rinnier, CCIM 410-742-8151 410-742-8153 rinnier.com bmail@rinnier.com 218 East Main St., Salisbury, MD 21801 _________________________________________________________________________________________________________________________________________________________________________ CONSTRUCTION Malone Homes Jason Malone 443-260-4775 443-260-1769 malonehomesmd.com manlonefarmsllc@aol.com PO Box 1109, Allen, MD _________________________________________________________________________________________________________________________________________________________________________ Ruark Builders Barbie Hanneman, VP 410-749-0193 410-860-4875 ruarkhomes.com bhanneman@ruarkhomes.com 4920 Snow Hill Rd., Salisbury, MD 21804 410-677-3835 _________________________________________________________________________________________________________________________________________________________________________ FINANCIAL The Bank of Delmarva Robert D. Core 410-548-5670 410-742-9588 bankofdelmarva.com bob@bankofdelmarva.com 2245 Northwood Dr., Salisbury, MD 21801 ________________________________________________________________________________________________________________________________________________________________________ INSURANCE Allstate Insurance Fred Pastore 410-860-0866 410-860-0869 allstate.com/fredpastore fredpastore@allstate.com 111 Naylor St., Salisbury, MD 21804-4333 ________________________________________________________________________________________________________________________________________________________________________ Atlantic/Smith, Cropper & Deeley Laura Deeley Bren 410-835-2000 410-835-2036 ascd.net lbren@ascd.net 7171 Bent Pine Rd., Willards, MD 21874 ________________________________________________________________________________________________________________________________________________________________________ Avery Hall Insurance Group Kevin Hayes 410-742-5111 410-742-5182 averyhall.com khayes@averyhall.com 308 E. Main St., Salisbury, MD 21801 Joe Gast jgast@averyhall.com ________________________________________________________________________________________________________________________________________________________________________ Gamee Elliott, State Farm Insurance Gamee Elliott 410-749-4725 410-749-4175 statefarm.com gamee.elliott.bvm6@statefarm.com 923 Eastern Shore Dr., Salisbury, MD 21804 ________________________________________________________________________________________________________________________________________________________________________ RPS ISG International Brad Sutliffe 410-901-0736 410-910-0836 isgintl.com Brad_Sutliffe@isgintl.com 204 Cedar St., Cambridge, MD 21613 ________________________________________________________________________________________________________________________________________________________________________ Landmark Insurance & Financial Group Charles McClenahan 410-651-2110 410-651-9288 landmarkinsuranceinc.com charlie@ 30386 Mt. Vernon Rd., Princess Anne, MD 21853 888-651-2111 landmarkinsuranceinc.com ________________________________________________________________________________________________________________________________________________________________________ PRINTING DiCarlo Digital Center. Joey DiCarlo 410-749-9901 410-749-9885 dicarlodigitalcopycenter.com joey@dicarlo1.com 109 South Division St., Salisbury, MD 21801 ________________________________________________________________________________________________________________________________________________________________________ RECYCLING Delmarva Recycling Greg Stein 410-546-1111 410-543-9005 delmarvarecycling.com gstein@delmarvarecycling.com 909 Boundary St., Salisbury, MD 21801 ________________________________________________________________________________________________________________________________________________________________________ Cubes To Go Betsy Bradford 410-742-2100 410-742-3875 cubestogo.com info@cubestogo.com 102 Broadway St., PO BOx 238, Fruitland, MD 21826 ________________________________________________________________________________________________________________________________________________________________________ TIRE & AUTO CENTER Burnett White Dawn Tilghman 410-742-2222 410-543-4182 burnettwhite.com burnettwhite@cavtel.com 412 East Main St., Salisbury, MD 21804 ________________________________________________________________________________________________________________________________________________________________________ WATER Sharp Water Lisa Rice 410-742-3333 410-543-2222 sharpwater.com lrice@sharpwater.com 129 Columbia Road, Salisbury, MD 21801 ________________________________________________________________________________________________________________________________________________________________________
Business Journal Journal •• September September 2010 2010 Business
PAGE 37 37 PAGE
These are very hard times for the unemployed By E. Tylor Claggett
Insights
Much has been written and said in the media about the possibility of a serious ...about 45 percent of second dip in this “Great Recession” – the so called the unemployed have double dip recession. now been unemployed The two most often cited for more than 27 obstacles to a full economic recovery (no second dip) are weeks. the problems in the housing market and the high unemployment rate (9.5 Second, many of today’s unempercent in July). Of these two, the high ployed have been unemployed for a unemployment rate is perhaps the most long time. The graph shown here shows compelling underlying issue during the historic significance of this fact as this mid-term election cycle. There is about 45 percent of the unemployed a real “chicken or the egg” story here have now been unemployed for more because businesses are looking for more than 27 weeks – by far the highest level consumer spending before hiring more since WWII. workers and consumers need more and Third, the official unemployment better jobs plus job stability before rate is not a true picture of the magspending more. nitude of unemployment for several Consequently, it may be beneficial to reasons. It does not count those workers look deeper into the current unemploythat are discouraged and have stopped ment situation and to examine some of searching for a job, but would gladly its important characteristics. accept a job, if one were offered. Also, First, from an economic recovery those that are “under employed” are not prospective, a private sector job is better counted either. Under employed people than a government sector job. To this could be those working in jobs that are point, there is no doubt, the unemploybeneath their skill levels or those workment numbers in recent months would ing part-time that would prefer full-time have been much worse had it not been employment. By some estimates, if for the U.S. government hiring hunthese types of unemployed people were dreds of thousands of temporary workcounted, the unemployment rate would ers to conduct the 2010 census. This be in excess of 15 percent. was a lucky break of sorts because the Fourth, there is growing concern that U.S. census is a once in a decade event. much of today’s unemployment is what But unfortunately, about 143,000 U.S. economists call “structural unemploycensus workers were laid off in July. ment.” This type of unemployment is This number overwhelmed the modest caused by those seeking work not havaddition of 71,000 private sector jobs ing the required skills, training or eduin July. cation to do the work the economy calls
for. In other words, there is a mismatch between workers’ abilities and the jobs available. For example, apparently there is a very high demand for people to work in the health care industry that have medical data management skills, but for whatever reason, there just are not enough people with those skills and education to fill these existing jobs. And, the flip side of this is the many jobs that have disappeared during the financial crisis that may never come back. An example of this may be the many lost construction jobs. In addition, continued globalization has many aspects. One of those is the worldwide “price” for most work becomes the local “price.” In other words, if the world wage-rate for automobile manufacturing labor is $20 per hour, that will become the viable wage-rate in the U.S. for that type of work. Con-
sequently, for all intents and purposes, those jobs will go overseas because American automobile workers will not accept that wage-rate and the associated standard of living. So, what will it take to bring about the much desired economic recovery? Certainly the answer must address the structural unemployment that has emerged from the financial crisis. And, a related issue is the question of “What is it that the U.S. will produce or create that the rest of the world will be willing to buy at an attractive price?” This question and the need to properly reeducate and retrain potential employees are two critical components to the way out of our current chicken or the egg economic dilemma. About the author
Dr. E. Tylor Claggett is Professor of Finance at Salisbury University, Salisbury.
Business Journal Advertising Index The following Directory of Business Journal advertisers provides quick reference for your convenience. The number appearing before the name of the business refers to the page number where the ad appears in this edition of the Journal.
Architecture 31 AWB Engineers . . . . . . . 742-7299 11 GMB . . . . . . . . . . . . . . . 742-3115 Advertising 9 Comcast Spotlight . . . . . . . . . . . . . . . . . . . 341-8950 39 Money Mailer. . . . . . 302-628-8686 Automobiles & Services 8 Pohanka of Salisbury . . . . . . . . . . . 1-877-4-POHANKA 14 Sherwood of Salisbury . 548-4600 38 Burnett-White . . . . . . . . 742-2222 Education 12 Dale Carnegie . . . . . . . . 896-3053 38 Wor Wic. . . . . . . . . . . . . 334-2815
Employment
Insurance
9 Express Employment . . 860-8888
15 Avery Hall . . . . . . . . . . . .742-5111
6 SCORE . . . . . . . . . . . . . 749-0185
25 Atlantic, Smith Cropper & Deeley . . . . . 835-2000
4, 27, 29 Salisbury Chamber . . . . 749-0144 Financial 17 Shore Bank . . . . . . . . . . . . . . . . . . 7 PNC. . . . . . . . . . . . . . . . . . . . . . . . Golf 8 Nutters’ Crossing Golf Club . . . . . . . . . . . . 251-6379 Health 16 Accurate Optical . . . . . . 749-1545 12 Apple Discount Drugs. . . 543-8401 31 Peninsula Pilates & Wellness . . . . . . . . . . . 543-2006 Heating & Air Conditioning 14 Mid-Atlantic Heating . . . 546-5404
32 IBS. . . . . . . . . . . . . . . . . 213-8338 5 ISG . . . . . . . . . . . . .800-336-5659 Jeweler 10 Ken Sehman The Jeweler. . . . . . . . . . 546-3866 Political 10 Michael James . . . . . . . . . . . . . . . 3 Mathias for Senate . . . . . . . . . . . . . . 632-0870 Real Estate 2 Sperry Van Ness . . . . . . . . . . . . 543-2440 24 Long & Foster . . . . . . . . 546-3211
Screen Printing 6 Chesapeake Screen Printing . . . . . . . 749-7660 Security 20 Sentech . . . . . . . . . . . . . 546-0046 23 Alarm Engineering. . . . . 546-2210 Technology 13 Jeff Shade . . . . . . . . . . . 858-1389 19 Telewire . . . . . . . . . . . . . 749-2355 21 Success Performance Solutions . . . . . . . . . . . . 941-2345 22 G-Net Consulting. . . . . 749-GNET 40 Matice Interactive . . 877-628-4234 Utilities 4 Bay Area Disposal. . . . . 860-6607 16 Choptank Electric . . .877-892-0001 Inserts Salsibury Chamber Festival
Business Journal • September 2010
PAGE 38
Junior achievement students balance the budget at JA world Local schoolchildren will soon be running the city, according to Jayme Weeg, president of Junior Achievement of the Eastern Shore. Local students may not be old enough to legally drive, work or vote— but that will not stop them from operating banks, managing restaurants, writing checks and serving as members of the city council. That’s because Junior Achievement is planning to bring its innovative JA World to the Salisbury area, Weeg reports. JA World, a fully interactive, simulated town facility, gives students the opportunity to function in adult career and community roles through Junior Achievement’s innovative financial
literacy programs—JA BizTown, designed for elementary-grades students, and JA Finance Park, targeting middlegrades students. Combining hands-on classroom learning with a day-long visit to the JA World facility, this Junior Achievement experience helps students make the connection between what they learn in school and the skills they’ll need to operate successfully in the real world of work and “grown-up” financial responsibility. “The JA World approach is an effective practical application of knowledge and skills that also is engaging—and a lot of fun—for the children,” said Weeg. Assisted by their teachers and a staff of trained volunteers, the children put into practice what they have learned about
money management, career options, work readiness and entrepreneurship in a colorful, interactive environment—a simulated city complete with mini-store fronts, a bank, utility company, city hall and more. Weeg added, “JA World energizes the students’ creativity and imagination. They role-play life scenarios that activate their problem-solving and decisionmaking skills while providing insights about the realities and opportunities of the economy and the workplace in the 21st century. It empowers them to realize that they can control their own future economic success.” Currently, Junior Achievement of the Eastern Shore is doing a feasibility study of possible JA World sites.
“We hope JA World can help local communities fulfill future Board of Education mandates for financial literacy and work-readiness training for our young people. This dynamic Junior Achievement experience can reach many students at one time and is cost-effective, using limited staff and volunteer resources,” said Weeg. “However, the facility is quite large; a 15,000-30,000-square-foot building is needed. Although we’ve had a few viable options, much more research is needed.”
Matice Interactive, a Salisbury interactive design agency, has launched new websites for Southern Boys Concepts. Southern Boys Concepts www.southernboysconcepts.com is the group that includes Boonies Restaurant and Bar www.booniesrestaurant.com , The Red Roost www.theredroost.com , SoBo’s wine (bistro) Beerstro www.soboswinebeerstro.com , Specific Gravity Pizzeria & Bottle Shop www.specificgravitypizza.com , and Bistrot Cinq www.
bistrotcinq.com. Although each one of these establishments is unique, Southern Boys Concepts wanted their websites to be individual yet brand identifiable to each other. Matice Interactive has accomplished this goal and gone beyond expectations. The new websites make use of a Content Management System that allows each of the restaurant managers to update any information such as events, menus and wine lists through an easy to
use interface. The restaurants now have a dynamic site with consistently fresh information to keep the public informed on all of the happenings at these establishments. Southern Boys Concepts is owned by brothers Tom and John Knorr. The Knorr brothers started their business in 1996 with the acquisition of The Red Roost Restaurant in Whitehaven, MD. Since then they have been an innovative and driving force in the Lower Shore’s
restaurant industry. It is no surprise, then, that they chose Matice Interactive for the task of implementing their new websites. Although Matice Interactive is young, they have already made a name for themselves on the Lower Shore and beyond for their creative and functional websites and marketing strategies. This is your invitation to check out Southern Boys new websites. They are sure to entice you into one of these great, fun eating establishments.
For more information, contact Junior Achievement of the Eastern Shore by telephone at 410.742.8112 or by email at juniorachievement@comcast.net.
Matice Interactive gives Southern Boys Concepts a New Look
BURNETT-WHITE
TIRES & SERVICE YOU DESERVE 67 Years Serving Delmarva
412 E. Main St., Salisbury, MD
410-742-2222 www.burnettwhite.com
BUSINESS & SUPERVISION
TIRE & AUTO CO.
Prepare for success Prepare for a new position or gain the skills to take your career to the next level by taking non-credit courses offered by Wor-Wic Community College. Classes are starting soon in:
“I use social networking to market my business. In the classroom, not only do I teach how to use Facebook and other tools, I provide real-life strategies as well.” Dr. Ira Wolfe instructor
Grant Writing Human Resources Marketing Materials Management Nonprofit Management Office Skills Small Business Operations Supervision & Leadership
Continuing Education & Workforce Development www.worwic.edu (410) 334-2815
Business Journal • September 2010
PAGE 39
Six tax tips the IRS wants new businesses to know Are you opening a new business this summer? The IRS has many resources available for individuals that are opening a new business. Here are six tax tips the IRS wants new business owners to know. First, you must decide what type of business entity you are going to establish. The type of business entity will determine which tax form you have to file.
The most common types of business are the sole proprietorship, partnership, corporation and S corporation. The type of business you operate determines what taxes you must pay and how you pay them. The four general types of business taxes are income tax, self-employment tax, employment tax and excise tax. An Employer Identification Number is used to identify a business entity.
Wor-Wic course offerings
New nonprofit board performance course Nonprofits can learn how to deal with board performance issues, promote dialogue and problem-solving and encourage board members to become leaders by taking “How to Cultivate a High Performance Board,” a new nonprofit management course being offered by the continuing education division at Wor-Wic Community College on Wednesdays, Sept. 15 through Oct. 20, from 5:30 to 8:30 p.m., at the college campus on the corner of Route 50 and Walston Switch Road in Salisbury. HR essentials course begins September 20 Anyone involved in human resource management can obtain a broad overview of employment law by taking “Essentials of Human Resource Management,” which is being offered by the continuing education division at Wor-Wic Community College on Mondays, Sept. 20 through Oct. 18, from 6 to 9 p.m., at the college campus. Microsoft Office 2010 course Business and personal computer owners can learn how to use new features like custom ribbons, backstage preview, SmartArt and jumplists by taking “What’s New in Microsoft Office 2010,” which is a new course being offered by the continuing education division at Wor-Wic Community College on Thursday, Sept. 16, from 8:30 a.m. to 2:30 p.m., at the college campus. For more information on any Worwic courses, call (410) 334-2815 or visit www.worwic.edu.
Generally, businesses need an EIN. Visit IRS.gov for more information about whether you will need an EIN. You can also apply for an EIN online at IRS.gov. Good records will help you ensure successful operation of your new business. You may choose any recordkeeping system suited to your business that clearly shows your income and expenses. Every business taxpayer must figure taxable income on an annual accounting period called a tax year. The calendar year and the fiscal year are the most common tax years used. Each taxpayer must also use a consistent accounting method, which is a set of rules for determining when to
report income and expenses. The most commonly used accounting methods are the cash method and an accrual method. Under the cash method, you generally report income in the tax year you receive it and deduct expenses in the tax year you pay them. Under an accrual method, you generally report income in the tax year you earn it and deduct expenses in the tax year you incur them. IRS Publication 583, Starting a Business and Keeping Records, provides basic federal tax information for people who are starting a business. This publication is available on IRS.gov or by calling 800-TAX-FORM.
Kraus tenants expand
The McClellan Team, including Senior Advisor John McClellan, CCIM and Advisor Karen Cherry, with Sperry Van Ness – Miller Commercial Real Estate in Salisbury, have announced the expansion and lease extensions of three tenants at Kraus Business Center on Shipley Drive in Salisbury. Goodman Manufacturing, one of the largest manufacturers of residential air conditioning and heating units and related products, has expanded their current unit to a total of 18,700 sq ft and renewed their lease for an additional five years. Terminix, one of the largest pest control companies in the world, has doubled their space to 5,000 sq ft and extended their lease for an additional five years. Tate Engineering, a full service provider of mechanical equipment and systems in the Mid-Atlantic region, has renewed their lease for an additional five years. The Kraus Business Center is a 61,800 sq ft complex in the Northwood Industrial Park. The complex is 93% occupied. For more information, visit www. SVNmiller.com or call 410-543-2440.