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Business Journal PO Box 510 Salisbury, MD 21803-0510

Salisbury Area Chamber of Commerce

Vol. 16 No. 2

Dedicated to the Principles of Free Enterprise

September 2012

ChamberFest returns to the Centre at Salisbury Health & Fitness

What’s new in the field of health & fitness and what opportunities await those with the proper training? Pages 18 - 23

Patron

When Tony Nichols, BBSI’s area manager, decided to relocate he chose downtown. Page 5

Anniversary

How do you celebrate 60 years of business success? Page 28

INSIDE Ad Directory................................... 6 Barometer.................................... 30 Bus After Hours...........8, 10, 12, 14 Business Directory.................36-37 Calendar........................................ 5 Director’s Journal.......................... 3 Education ................................... 26 Finances...................................... 34 Health..........................................24 Investing ..................................... 16 Member Profile ........................... 36 Member Renewals........................ 4 Networking.................................. 34 New Members............................. 31 Personnel File............................. 35 Salisbury University..................... 27 Shore Land Report...................... 15

The 2012 ChamberFest is right around the corner and will be the perfect opportunity to connect with numerous potential customers this fall. Held at The Centre at Salisbury on Friday and Saturday, Oct. 19-20, this year’s ChamberFest will be a fun and cost effective marketing opportunity for chamber members to promote and sell their products and services to the tens of thousands of people who visit the mall every day. Especially in these challenging economic conditions, it is more important than ever to have a presence at key events like ChamberFest. What is ChamberFest? ChamberFest is a business-toconsumer showcase that provides the chance for chamber members to have a booth at The Centre at Salisbury mall in order to directly connect with potential customers. With over six million visitors annually, The Centre at Salisbury is a regional shopping mall located in Salisbury but serves portions of Maryland, Virginia, and Delaware. With no other regional mall competition within 50 miles, it serves as the retail hub of our area. Typical numbers for Friday are 18,000-20,000 people and for Saturday even higher at 22,000-25,000 people, making this an extremely valuable marketing opportunity for your business. This event relies on the thousands of people who visit the mall during the weekend as potential customers. This event provides chamber members the opportunity to showcase their business, present services, sample products, and network and build relationships with area businesses and consumers. Booths will be displayed throughout the mall directly in the flow of the

Sentech Security’s booth at a previous ChamberFest event. Sign up today to reach thousands of potential customers at The Centre at Salisbury on Oct. 19-20.

busy weekend traffic. Each booth will include a space of approximately 10 feet with a table and two chairs. Electricity and other special support can be arranged, but space is limited. Sign up before Sept. 14 and save on your booth space. The fee for the two-day showcase is $200, after Sept. 14 the cost is $225. Also this year, we will again be partnering with the One-Stop Job Market to hold a job fair on the Thursday before ChamberFest at the mall from 3:30 to 7 p.m. Contact the chamber for more information or visit www.salisburyarea. com

Additionally, a program of entertainment is being developed for the business showcase. The chamber is seeking local performance groups, clubs and organizations such as dance teams, karate groups, etc. to perform on stage during the ChamberFest weekend. How do I sign up? Visit www.salisburyarea.com to obtain a registration form or call the chamber. For more information on booth spaces, contact Shannon Mitchell at the Salisbury Area Chamber of Commerce at 410-749-0144 or email chamber@ salisburyarea.com. Let the chamber help you “Get Connected” today!

Salisbury Area Chamber of Commerce Patrons


Advisor Focus

SALISBURY, MD│FOR LEASE

SALISBURY, MD│FOR LEASE

2120 WINDSOR DR. Ben Alder

1415 WESLEY DR.

SALISBURY, MD | FOR SALE WESTOVER, SOUTHMD│FOR DIVISION SALE ST.

OLSEN’S ANTIQUES BLDG.

SALISBURY, MD | FOR SALE SALISBURY, MD│FORDR. SALE 540 RIVERSIDE BENNETT AIRPORT

Agricultural Property Specialist

Accredited Land Consultant, Candidate • Over $5.9M sold or under contract in 2012 • Over 4,000 acres sold to date

• Specializing in land for investment, agriculture $12.00/Sq. Ft. $930/Mo. NNN and recreation • 4,807 Sq. Ft. of Medical/Office Space Sq. Ft. Office Space Expertise •in1,250 all aspects of land management, • 3 Offices with Windows • 2 Offices Ben Alder conservation and development • 7 Exam Rooms w/Sink & Cabinets • Open Work Area & Kitchenette • 3 Nurses Stations & 4 Restrooms • ben.alder@svn.com Private Bath with Shower Contact: Brent Miller, CCIM or Rick Tilghman, CCIM http://Lease.SVN.com/WesleyDrive MLS # 427617

SALISBURY, MD | FOR SALE/LEASE SEAFORD, DE│FOR SALE

707 BROwN ST. 102 PARK AVE.

410-543-2440 Contact: Brent Miller, CCIM or Rick Tilghman, CCIM http://Lease.SVN.com/2120WindsorDrive MLS # 438162

FEDERALSBURg, MD | FOR SALE SALISBURY, MD│FOR LEASE

28298 BRIDgEVILLE RD. 8999 OCEAN HWY.

NEw LISTINg $1,275,000 Sale - $350,000 Lease - Asking 3.50 SF psf Net • Manufacturing/Warehouse $3.50 • Pre-Engineered with Split • 10,000 SF on 1Steel acre fenced with railFace access Block Office; Clearspan w/20’ Ceilings • High ceilings - Clear span • Paved Parking and Truck • Multiple overhead doors Area • DockDrive-Thru high with rail access • Multiple Doors Contact ChrisMcClellan, Peek CCIM 410-603-9112 Contact: John CCIM chris.peek@svn.com http://sale.svn.com/102Park MLShttp://sale.svn.com/707_brown #551363

SALISBURY, MD│FOR LEASE SALISBURY, MD | LEASED

31400 WINTERPLACE PKWY. 1201 PEMBERTON DR.

$625,000 $699,000 • 5 acres • 8,000 Sq. Ft. Retail Building on 2.73 Acres • Land currently subdivided • Room to Expand Existing Building Size • Direct exposure to 1000’s vehicles/day • Flexible floorplan • Near new SU student housing and Royal Farms • Highly Visible on US Route 13 Northbound Contact Ben Alder

Henry Hanna, CCIM, SIOR 410-543-2440 ben.alder@svn.com http://Sale.svn.com/OlsensWestover MLS #427361

DELMAR, DE | FOR SALE

SALISBURY, MD│FOR LEASE

4152020 BI-STATE BLVD. SHIPLEY DR.

$195,000 • Professional Office Condos $2,800,000 • 3 units available •• 1,582 FAA -Approval, Hanger Bldg. w/6T Hangers 3,100 SF available ••Prices starting from $93/SF 2 Grass Runways 3150' and 2300' ••Close proximity the hospital Includes all toShop Equipment & Mowers • Uses other than medical ARE allowed Contact RickHanna, Tilghman, CCIMSIOR 410-543-2459 Henry CCIM, rick.tilghman@svn.com http://Sale.svn.com/BennettAirport

MLS #427047

BERLIN, MD | FOR LEASE

SALISBURY, MD│FOR SALE

9956 ST. ST. 635 MAIN HOMER

NEw LISTINg

$125,000 $7.50/Sq. Ft.

$475,000

• 15,000 SF Total – 10,000 SF Warehouse, • 2 Warehouse Units Available 5,000 SF Office • Drive-In Doors and Truck • 2 acres w/ 2 additional acres Dock available • Zoned Delmar Light Industrial • LargeTown paved of area • Two tractor trailer size Sales drive inComplex doors • Located in the G&M • Bonus: Includes $12,000/yr rental income

• 1st floor & 2nd floor apartment • 5,000 Sq.office Ft. Office/Warehouse $3.50 psf • 1st floor vacant & 2nd floor apartment occupied • Warehouse Features • Comes with rental income2 Roll-Up Doors & Parts • 8-10 Room parking spaces • 2• User Private Offices andoffice Conference Room property or Home • Last Unit in Complex • Priced to sell

Contact: John McClellan, CCIM Contact Wesley Cox, CCIM or Henry Hanna, SIOR, CCIM http://lease.svn.com/8999OceanHighway 410-543-2440 MLS #437628,wesley.cox@svn.com 438370

Contact Wesley CCIM or Henry Contact: JohnCox, McClellan, CCIMHanna, SIOR, CCIM 410-543-2440 wesley.cox@svn.com http://lease.svn.com/2040Shipley http://buildout.com/website/53651-sale MLS #437339

$16Building NNN • 10,000 Office/Warehouse Flex Full General Zoning ••Additional space Commercial available for lease Fenced ••2100 SF Yard Area For Lease ••Medical Office@ $ 5.50/Sq. Ft. ••RT 50 Frontage Location Just Off RT 13 Convenient Contact: Chris Peek, CCIM Contact Bradley Gillis, CCIM http://Sale.svn.com/635_Homer www.BradleyGillis.com MLS # 427375

$525,000 $5.50/Sq. Ft.

BERLIN, MD MD│FOR LEASE SALISBURY, | FOR SALE

10231 OLD OCEAN CITY RD. 1325 MT. HERMON RD.

FRUITLAND,MD MD│FOR LEASE POcOMOKE, | FOR SALE

IN CROWN SPORTS CTR. FACILITY

1242 OcEAN HIgHwAY

HURLOCK, MD│FOR SALE 100 ENTERPRISE DR.

wELcOME BAcK!

D

SE A E L

$12.00/Sq. Ft. • 1,283 Sq. Ft. Professional Office Space $10 GROSS • 3 Offices, Reception Area, Large Open included! Area• FREE & FileRent Room • 1475 SF Restroom and Lots of Storage • Kitchenette, • Real Estate Services Office • End Unit Located in Winter Place Bus. Park • 3 Year Lease Contact: Brent Miller, CCIM or Rick Tilghman, CCIM Contact Joey Gilkerson http://Lease.SVN.com/WinterPlacePark MLS410-543-2440 #439632 www.bradleygillis.com

Reduced to $99,900 for BOTH $18.50/Sq. Ft. • EachSq. unitFt. is 967 SF of office space • 1,600 Medical Office Space in • Reception area, private office, bullpen, kitchenette Class A Medical Facility restroom General Hospital’s Campus • On &Atlantic • Great Investor/User Property • 3 Exam Rms., Break & Chart Rm., 2 Nurse • CornerOffice, of Mt. Hermon Rd. & Beaglin Park Dr. Stations, Reception & Waiting Areas • Easy access to Rt. 50 Contact: Brent Miller, CCIM or Rick Tilghman, CCIM Contact Bill Moore 410-543-2440 http://Lease.SVN.com/JamesBarrettMedical bill.moore@svn.com MLS#441004 http://buildout.com/website/19515-sale

$7.50/Sq. Ft.

$1,450,000 • 13,000 Sq. Ft. • 24 Ft. High Ceilings; 14x10 Ft. Door psf • 24,000 SF Highway Commercial$3.50 Facility • Sprinklered • Situated on 4 +/- acres • Separate bathrooms • High trafficADA & visibility • Great Space! • 9 driveFlex in doors - extremely versatile Contact: Chris Peek, CCIM Contact John McClellan, CCIM 410-543-2440 http://Sale.SVN.com/CrownSportscCenter13000 john.mcclellan@svn.com MLS #436513 http://buildout.com/website/53120-sale

$995,000 • 22,500 Sq. Ft. on 5 Acres • Truck Dock & Drive in Access • Sprinklered; Paint & Sanding Booths Chris Davis has returned to the Salisbury SVN office but will continue his affiliation with the SVN-Florida office as well. Contact: Chris Peek, CCIM

http://Sale.SVN.com/100Enterprise

chris.davis@svn.com MLS#429528 410-543-2440

View all of our listings at www.SVNmiller.com

Sperry Van Ness–Miller Commercial Estate 206 East Main Street |Real Salisbury, MD 21801 410.543.2440 (410)302.227.0768 543-2440 34634 Bay Crossing Blvd. | Lewes, DE 19958 206 East Main Street 604 • Salisbury, MD| Seaford, 21801DE 19973 Porter Street 302.629.2440 www.SVNmiller.com 302.540.5959 110 South Poplar Street Suite 103 | Wilmington, DE 19801 410.279.9145 301.526.2594 301.432.5466

1542 Briarcliff Rd. | Annapolis, MD 21012

Built for Better Results. 1 Dudley Court | Bethesda, MD 20814

19239 Shepherdstown Pike, P.O. Box 60 | Keedysville, MD 21756

Sperry Van Ness is a registered trademark of Sperry Van Ness International Corporation. All Sperry Van Ness® Offices Independently Owned and Operated.


Business Journal • September 2012

PAGE 3

Slow economic recovery fueled by negativism By Brad Bellacicco

SACC Executive Director

Director’s Journal

A recent article by Paul Wiseman in the Washington Times captured the concerns we all feel about the pace of The 30% drop in propthe economic recovery. Three years after the recession technically ended, we erty values cost Ameriare still suffering from the slowest recovery since World cans trillions of dollars War II. In the 10 recessions in home equity. that required three years or longer for recovery, the period from June of 2009 to equity. now is the weakest. Consumer spending is down as inUnemployment is the often offered flation and recession-driven pay reducmeasure of the slow growth to a normal tions have hurt middle class America. economy, but what is normal? At a naThe poor are still looking for work and tional rate of over 8%, we are already finding fewer support agencies to help. finding shortages of needed skills to Fuel prices are putting a lot of pressure support company growth. Whole secon the consumers’ disposable income. tors of the economy, like residential The years of freewheeling governconstruction and banking, are under ment spending and very generous state heavy stress, construction from a lack welfare programs has crippled several of work and banking because of overEuropean nations. regulation. This is reducing our sources of “Credit, the fuel that powers econocredit and markets for our goods. If one mies, evaporated after Lehman Brothor more of the European Union States ers collapsed,” according to Wiseman. went into bankruptcy, the whole contiThe 30% drop in property values cost nent could follow. Americans trillions of dollars in home

And now the Congressional Budget Office is warning us a new recession is possible if Congress inaction continues on dealing with programmed tax increases and mandated spending cuts without a plan to balance the impact. It seems every piece of good news is followed quickly by two bits of bad. The national psyche is almost in hostage mode as we feel powerless to fix the economy. Fear and uncertainty are terrible for an economic recovery. As we wait for the November election, the economy is being used as a weapon in the campaign. We are flooded with accusations and blame. None of this helps the nation put the recession behind us. But hope is a fundamental trait of human nature, so we tend to reach for the positive. We are seeing health growth in the number of new businesses opening and the commercial construction projects they are spawning. We are welcoming national companies like CVS, Merry Maids and Party City, and locally grown entrepreneurs like Pemberton Coffee House, One Fish Two Fish Delmarva Management Group. Even downtown Salisbury is seeing an eye-

sore being converted to a new treasure by Gillis Gilkerson. Our future will be better if the hopes become reality and the negative news dies quietly.

Farming - Pencil to Plow

The Salisbury Area Chamber of Commerce Foundation and the University of Maryland Extension are pleased to announce that they have combined their technical expertise to offer ”Farming – Pencil to Plow,” an eight-week entrepreneurial training course designed for aspiring small farmers and those producers interested in diversifying their operation. The course will run from Sept. 17 to Nov. 5. Learn components of a business plan, why, how, and where to do agricultural market research, the importance of budgeting, cash flow projections and more For additional information on the course contact Joe Giordano, Director Workforce Development, Salisbury Area Chamber of Commerce Foundation, at (410) 860 6664 This program is being sponsored by PNC Bank, Farm Credit, and the UMES Small Farms Program.


Business Journal • September 2012

PAGE 4

Membership Renewals Salisbury Area Chamber of Commerce

Art Institute & Gallery Atlantic Business Forms Bendler Realty Corp. Best Western Salisbury Plaza BNI (Business Networking International) Cake Art Carl King Tire Co. Chinatown Buffet Bob Cook Core First Creative Services, Inc. Delmarva Dental Services Design Atlantic Ltd. DK’s Upscale Resale Edward Jones--Kelley Selph Fairfax Properties at Salisbury Go-Getters, Inc. Holly Community, Inc. Hopkins Automotive Group of Salisbury Innovative Benefit Solutions, LLC Local Book Publishing Inc. Macintosh Engineering Manpower Maryland Broadband Cooperative, Inc. (MdBC) Maryland Capital Enterprises, Inc. McCrone, Inc. Dr. Mahesh Moondra

Lower Shore Chambers of Commerce Chamber Berlin Crisfield Delmar Fruitland Ocean City Ocean Pines Pocomoke City Princess Anne Salisbury Snow Hill

Contact info Key contact 410-641-4775 Olive Mawyer 410-968-2500 Valerie Howard 302-846-3336 Diane Johnson tina028@comcast.net Tina Banks 410-213-0144 Melanie Pursel 410-641-5306 Elizabeth Kain-Bolen 410-957-1919 Denis Wagner 410-651-2961 410-749-0144 Brad Bellacicco 410-632-2722 Dwayne Mease

Pro Coat LLC, a local industrial coatings company, has been awarded the contract to waterproof the new “Blacktip Reef” exhibit at the National Aquarium in Baltimore. After Labor Day, the existing “Wings of the Water” stingray exhibit will be closed and relocated to the National Aquarium’s Atlantic Coral Reef exhibit. Whiting-Turner Contracting Company will manage all renovation work including, mechanical, concrete repair, waterproofing and re-decoration of the

Members 200 120 71 65 850 300 150 105 800 70

Fax 410-641-3118 410-968-0524

410-213-7521 410-641-6176 410-957-4784 410-651-5881 410-860-9925 410-632-0200

* Basic annual membership cost.

Mr. Paul’s Legacy Restaurant/Banquet & Conference Center Paradise Energy Solutions, Inc. Peninsula Roofing Company Pop Pop Oakley’s Kettle Corn Roly Poly Safety Resources, LLC Salisbury Area Property Owners Association Salisbury Wicomico Arts Council Scooter Boy, LLC Signs By Tomorrow Strategic Wealth Management Group, LLC The Deli ‘Casual Gourmet’ Tri-County Council for the Lower ES of MD Valley Proteins, Inc. Wicomico County, Maryland

PATRIOT TOURNAMENT - From left, Rickie Tapman, Shelly Conaway, Scott Conaway and Terry White celebrate their victory in the Executive Women’s Golf Association’s (EWGA) Patriot Tournament to benefit the Wounded Warrior Project (WWP), which was held at the Ocean City Golf Club recently. Proceeds from the tournament were donated to WWP, a nonprofit organization whose mission is to honor and empower wounded soldiers. WWP empowers warriors with the tools essential to not just survive their injuries, but to thrive and achieve personal and professional success. To learn more about the EWGA, visit www.ewgaeasternshore.com.

Pro Coat LLC awarded contract

Dues* $125 $100 $75 $75 $175 $145 $150 $50 $245 $75

new “Blacktip Reef” shark exhibit. The new exhibit will feature 20 to 25 blacktip reef sharks, 15 species of aquatic life and 2,700 replicated coral pieces. Pro Coat LLC, based in Salisbury, will demo the existing coating and install the waterproofing system for the new shark tank. The waterproofing system is a field formed multilayer fiberglass matt reinforced epoxy system. Pro Coat LLC is owned and operated by Bruce and David Ennis. Pro Coat specializes in high performance, industrial coatings work in the Mid-Atlantic region.

Chamber Leadership Seminar

The Salisbury Area Chamber of Commerce will host a seminar, “Foundations of Leadership,” presented by Joe Giordano or Consulting, Training & Development Services. The seminar will be held at the chamber on Thursday, Oct. 4 from 8 a.m. to noon. The seminar’s primary theme will be to develop confidence in supervisory skills with an emphasis on leadership. Main topics that will be covered include:

• Management theories, concepts, and functions • Discussion and assessment of motivational leadership styles • Traits of effective leaders • Discussion of the art of delegation Space is limited so call today to reserve your seats. Cost is $40 per person ($50 for non-members). For more information or to register, call Shannon Mitchell at 410-749-0144 or chamber@salisburyarea.com.

The 2012-2013 officers are (seated) Asst. Sec/Treasurer Jaime Toner, President Sandy Fitzgerald-Angello and Legal Counsel D. Nicole Green (standing) Immediate Past President Ernie Colburn, Vice President Tony Nichols, Secretary/Treasurer Stephen Franklin, President Elect Bradley Gillis, and Vice President John Cannon. Not pictured is Vice President Dr. Memo Diriker.

2012-2013 Salisbury Area Chamber of Commerce Officers President President Elect Vice President Vice President Vice President Secretary/Treasurer Asst. Sec/Treasurer Legal Counsel Past President

Sandy Fitzgerald-Angello Pohanka Automotive Group Bradley Gillis Sperry Van Ness - Miller Commercial Dr. Memo Diriker Salisbury University’s BEACON Tony Nichols BBSI John Cannon Cannon Management & Rentals LLC Stephen Franklin Accurate Optical Co. Jaime Toner Pool Tech D. Nicole Green D. Nicole Green, P.A. Ernie Colburn Retired

Salisbury Area Chamber of Commerce 144 East Main Street, Salisbury, MD • Phone: 410-749-0144 • Fax: 410-860-9925 email: chamber@Salisburyarea.com • Website: www.Salisburyarea.com


Business Journal • September 2012

Patron

Calendar of Events

Salisbury Chamber Tuesday, Sept. 4 - Ambassadors Committee, Denny’s, 8 a.m. Wednesday, Sept. 5 - Young Professionals Committee, Chamber Business Center, 4:30 p.m. Thursday, Sept. 6 - Beautification Committee, Chamber Business Center, noon. Monday, Sept. 10 - Workforce Development Committee, Chamber Business Center, noon. Tuesday, Sept. 11 - Membership Committee, Bob Evan’s Restaurant, 8 a.m. Thursday, Sept. 13 - Legislative Committee, Wor-Wic Community College, 7:30 a.m. Thursday, Sept. 13 - Business After Hours: SCORE & Residence Inn, Residence Inn, Salisbury, 5 p.m. Friday, Sept. 14 - Executive Committee, Bob Evans Restaurant, 8 a.m.

Wednesday, Sept. 19 - Business Affairs Committee, Chamber Business Center, 8 a.m. Thursday, Sept. 20 - General Membership Luncheon, TBA, noon. Thursday, Sept. 20 - Business After Hours, World Gym, Salisbury, 5 p.m. Monday, Sept. 24 - Executive Committee, Chamber Business Center, noon. Tuesday, Sept. 25 - Green Team Meeting, Chamber Business Center, noon. Wednesday, Sept. 26 - Board of Directors, Chamber Business Center, noon. Thursday, Sept. 27 - PR & Marketing, Chamber Business Center, noon. Saturday, Sept. 29 - 2nd Annual Freedom Run & Ride, Arthur W. Perdue Shorebirds Stadium, 7 a.m.

Tuesday, Sept. 18 - Eldercare Provider Network, Genesis Eldercare, 8:30 a.m.

BBSI is relocating to the downtown area

When Tony Nichols, BBSI’s Area Manager, began the process of deciding where to relocate BBSI’s Salisbury office after 6 years on the north end of Salisbury he had two priorities: “I wanted to be centrally located for our business owner clients, and have a real presence in the community.” After looking at multiple locations he decided on 220 East Main Street in Salisbury. “It’s more than a strategic business move” Nichols states, “it’s also a way to be a part of the solution to Salisbury’s downtown revitalization efforts.” The move comes during a time of growth for BBSI, who was recently listed as one of Wicomico County’s Major Employers. As a Professional Employer Organization (PEO), providing knowledge and expertise in the areas of Human Resources, Risk Management, Payroll and Workers Compensation Insurance, BBSI understands the challenges and frustrations that come with being an employer. Working primarily with small and medium-sized business owners, BBSI’s

core focus is to establish a trusted partnership with clients, driving tangible results for the business owner. They draw upon their deep expertise in employment issues and utilize a variety of tools – guidance in establishing good hiring practices, addressing turnover, implementing safety programs, and developing supervisory staff to help the business owner focus on their core business. For BBSI’s clients, the results are tangible: “BBSI has made my life easier as a business owner and saved me money at the same time.” tells Kevin Justice of Matice Interactive. For BBSI’s Nichols, this move represents a commitment to the business owners in Salisbury and surrounding areas – one that will be beneficial to all. “I’ve built my business helping business owners to become successful. I see this move as a way to continue that growth.” To find out how to work with BBSI or include them in your brokerage product offering visit www.barrettbusiness. com or call 410-546-2020.

Am I covered?

Tuesday, Sept. 18 - Budget & Finance Committee, Chamber Business Center, noon.

We can answer your employees’ insurance questions.

Business Planning Bootcamp

Maryland Capital Enterprises, The Small Business Development Center, and Wor-Wic Community College have partnered together to present Business Planning Bootcamp for entrepreneurs who want to get started on the business planning process. One of the most important parts of starting or growing a business is writing a business plan. In this class participants will assess the feasibility of a business idea and determine the appropriate steps for small business success planning. They will identify creative marketing tools, key issues and strategies for having a legitimate business, and appropriate cash flow projections and record-keeping requirements. They will also examine and discuss the problems and pitfalls frequently encountered when starting a small business. This class will be held at the Ocean Resorts Golf Club in Berlin every Monday Sept. 10 through Oct. 1 from 6 to 8 p.m. The fee is $68 (Worcester and Somerset residents) and $71 (Wicomico). Pre-registration is required through Wor-Wic. For details visit www.worwic.edu.

PAGE 5

Call Susan at 410-742-5111

WELCOME STUDENTS APP - The chamber is once again welcoming SU, UMES and Wor-Wic students back to school with over 80 discounts from local businesses in the “Welcome College Student” program. PNC Bank’s program sponsorship allowed the chamber to purchase Clear Channel Outdoor billboards displaying the “Welcome College Student” message and posters for businesses to display in their windows. Comcast Spotlight will be running a commercial to promote the discount program and the Salisbury Area Property Owners Association has printed yard signs that were distributed in neighborhoods surrounding all three colleges. New this year, the chamber teamed up with Rovertown to create a smart phone app which will allow students to easily access the discounts and save money. The app will also allow businesses to change or add discounts. If your business wants to be featured on the app, contact Sophia Smecker at 410-7490144.

Health Life Dental Vision Disability Medicare Supplement www.averyhall.com

Quality insurance. Personal attention. Peace of mind.


Business Journal • September 2012

PAGE 6

Salisbury Wicomico Arts Council awards $5,000 in performing arts scholarships

Nominate an entrepreneur Gillis

Do you know a successful entrepreneur who inspires you to work harder? Is there someone that toils day in and day out for his or her business to guarantee it’s a success? Why not nominate them for a new award that honors their entrepreneurial spirit? Maryland Capital Enterprises has created the Palmer Gillis Entrepreneur of the Year Award to recognize the outstanding accomplishments and unending spirit of our local entrepreneurs. The award was created to honor Salisbury native Palmer Gillis, who has spent the last 35 years building his construction company into one of the largest general contracting firms on Maryland’s Eastern Shore. He continues to give back through community service and has been a leading voice in trying to make his community a better place. The successful candidate for this award will be from Wicomico, Worcester or Somerset county, and be a majority owner of a small business for two or more years. Anyone can nominate an entrepreneur. Nomination deadline is Sept. 28, and forms are available online at MCE’s website, www.marylandcapital.org. A team of community leaders will rank the applicants based on an established set of criteria. A financial prize will accompany the award. The top three finalists will be invited to attend MCE’s annual gala on Nov. 10 where the winner will be announced.

The 2012 SWAC Scholarship audition day came off smoothly, inspiring all 12 volunteer judges. Hats off to Casey Foltz, Phil Johnson, Beth Hallworth, Thomas Anderson, Leslie Yarmo, Virginia Russell, Nicole Brushmiller, Ev Cook, Dr. Charles Smith, Karen Rayne, Meredith McMann and Helen Brent for their expertise and decisions that resulted in awards totaling $5,000 - many talented applicants were called and four were chosen. The 2012 Herbert D. Brent awards went to Hayden Hall attending Delaware College of Arts and Design for visual art in the amount of $1,000, and Nkongho Beteck attending University of Maryland, College Park for writing in the amount of $1,000. The 2012 Paul S. Hyde awards went to Marisa Post, attending George Mason University for dance in the amount of $2,000 and Grace Cho attending Salisbury University for classical voice in the amount of $1,000. The Salisbury Wicomico Arts Council’s Brent and Hyde scholarships are for high school seniors or college students who are residents of Wicomico County, to pursue academic careers in

SEPTEMBER 2012 INDEX PG 4 5x4.5 Deep

the performing arts. See more detailed scholarship guidelines and application forms online at www.getswac.org. The 2013 Scholarship application deadline is March 8 and the scholarship auditions will be held on a Saturday in April. It was an honor for the first time this year to award the newly created Douglas I. Smith Memorial Grant, in memory of Doug, a past SWAC board member, musician, teacher and friend. The new Smith Memorial Grant is intended for children up to age 16 to pursue their training in the arts such as attending dance camps, music lessons, or can be available to an instructor to benefit a group project such as a youth group arts activity. The 2012 Douglas I. Smith awards totaled $600 and were distributed to: Jay Ledford - $300 to attend the Rock School of Dance and Casie Post - $300 to attend the Salisbury Academy of Dance Summer Camp. To find out more details and how to apply, call the SWAC office at 410543-2787. The 2013 scholarship application deadline is March 8.

Business Journal Advertising Index The following Directory of Business Journal advertisers provides quick reference for your convenience. The number appearing before the name of the business refers to the page number where the ad appears in this edition of the Journal.

Architecture 14 AWB Engineers . . . . 742-7299 23 GMB. . . . . . . . . . . . . 742-3115 Advertising 29 Comcast Spotlight . . 546-6610 Automobiles & Services 14 Burnette-White Tire Pros . . . . . . . . . 742-2222 10 Pohanka of Salisbury . . . . 1-877-476-4265 Chamber Events 13, 26, 32 Salisbury Area Chamber of Commerce . . . . . . 749-0144

Employment 30 Manpower . . . . . . . . 742-8861 Entertainment 39 Bluegrass By The Bay Festival . . . . . . . 213-0097 17 SACC Freedom Run and Ride. . . . . . .410-202-3453 Farm Supplies 34 Farmers & Planters . 749-7151 Financial 33 Bay Bank . . . . . . . . . 334-3636 32 Infocus Financial . . . 677-4848 9 PNC . . . . . . . . 877-CALL PNC 34 Repress Financial . . 920-0206 Graphic Design 12 Matice . . . . . . . .877-628-4234 Health 25 Accurate Optical. . . . 749-1545 24 Apple Discount Drugs 543-8401

Health 3 Center for Women’s Health. . . . 543-9111 33 Eastern Shore Pharmacy. . . . . . . . . 749-5253 21 Family Tree Senior Care . . . .443-880-7382 21 Life Matters . . . . . . . . 341-0600 7 Peninsula Regional . . . . . . . . . . . . . . . . . . . . . . . . 800-955-7762 40 Salisbury Immediate Care. . . . . . . . . . . . . . 543-2020 Heating & Air Conditioning 31 Mid-Atlantic Heating . 546-5404 Insurance 5 Avery Hall. . . . . . . . . 742-5111 19 ISG. . . . . . . . . . .800-336-5659 Mailing 30 Mail Movers . . . . . . . 749-1885

Real Estate 8 Delmarva Mgmt . . . . 877-6153 38 Remax Crossroads. . . . .443-736-3373 2 Sperry Van Ness . . . 543-2440 Septic Systems 31 Towers Concrete . . . 479-0914 Sitework & Paving 38 Terra Firma. . . . .302-846-3350 Storage 32 Cubes. . . . . . . . . . . . 742-2100 Utilities 33 Chesapeake Utilities . . . . . . . .800-427-0015 35 Choptank Elect . 877-892-0001 11 Delmarva Power 866-353-5799 28 Tilghman oil . . . . . . . . 742-7232



Business Journal • September 2012

PAGE 8

Business After Hours Epilepsy Association

Jill Hall of Landmark Insurance, and from EAES, Debbie Palmer, board chair and Mike Dyer, executive director

Susan Patt of Cake Art, EAES Board Member Kayce Kerr and Director of Public Affairs Jose Balea, Dean Coffelt of Apple Drug, Betsy Habich of AFLAC

The Epilepsy Association of the Eastern Shore (EAES), which serves all nine counties of Maryland’s Eastern Shore, hosted a Business After Hours networking event for chamber members and guests on Wednesday, Aug. 1. EAES is dedicated to increasing public awareness regarding epilepsy and to providing services that enable people with epilepsy or other developmental disabilities overcome the challenges associated with these conditions. They are a proud member of the united appeal campaigns of Caroline, Cecil, Kent, Queen Anne’s, and Talbot counties. For more information, visit www. eaes.org.

Jennifer Layton of Layton’s Chance Winery and Virabala Patel of Peninsula Pharmacy

Diana Merritt of Minuteman Press, Jackie Gast of the Eastern Shore Business Leadership Network, Kaye & Charlie Jones and Joan Catlin of ERA Martin Associates

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Business Journal • September 2012

PAGE 10

Business After Hours Herl’s Bath & Tile Solutions

The team at Herl’s - Terry Herling, Trishia White, Owner, Greg Herling, Sally Herling, John Reynolds

Marly Lynk of Women Supporting Women, Julie McKamey, new member Dr. Kevin McKamey of Delmarva Chiropractic, Carlos Mir of Women Supporting Women

Vickie Shrier of Frugals – The Local Source For Coupons, prospective member Carol Letner of Heartwood Acupuncture Wellness, Dale King of Kennington Realty – A Buyer’s Agent, Chamber Board Member Dave Pfingst of Etch Art Awards, Darrell Fearin of Delmarva Printing & Design

we gladly offer

EMployEE pricing FOR CHAMBER MEMBERS & THEIR FAMILIES!

Herl’s Bath & Tile Solutions hosted a Business After Hours at their 31440 Winterplace Parkway showroom and shop on July 19. Chamber members, customers and friends participated in a relaxed evening of networking, lite fare from Market Street Inn, and entertainment by “Alex & Shiloh.”

The bath remodeler homeowners can turn to for competitive prices and friendly customer service is Herl’s Bath & Tile Solutions. Since 1991, Herl’s has provided bathroom remodeling to residents of Salisbury, Dover, Chincoteague, and other locations throughout the Delmarva Peninsula, and they are proud of their status as a leading bath remodeler in the area. For more information, visit www.herlsinc.com.

Greg English of Morning Star Publications – The Business Journal, Chuck Davis of Orkin, Randall Stapleton of WOLC-FM – Joy! 102.5, Shawn Schoolcraft of the Delmarva Shorebirds


C&I Energy Savings Program

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Make your business more profitable, a better place to work and more inviting for your customers. Contact us to find out how much you can save today and in years to come by making your property more energy efficient.

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PAGE 12

Business Journal • September 2012

Business After Hours Mallard Landing

Kim Gillis of Becker Morgan Group, Linn Hickman of Mallard Landing, Jackie Gast of ESBLN, Ellen Pettingill of Residence Inn by Marriott, Mitch Marriner of Universal Mortgage

Phyllis Hardy and Annette Lee of Goodwill Industries, Barbara Howard and Sydney Rust of Summersgate

Mallard Landing Retirement Community hosted a Business After Hours networking event on Tuesday, Aug. 7. Chamber members and guests were treated to a sampling of foods by Culinary Director, Larry Wilgus, while networking and learning about this hidden gem near Shumaker Pond. Mallard Landing Independent Retirement Community in Salisbury Maryland is the premier retirement community on the Eastern Shore. They have been

voted the best retirement living community on the Eastern Shore for the last decade. Mallard Landing offers a unique blend of home ownership and rental opportunities with access to many community services without any entrance fees. Nestled next to Schumaker Pond in a beautiful natural setting, Mallard Landing is designed to help you get the most out of your retirement and enjoy a worry-free lifestyle. For more information, visit www.mallardlanding.com.

Vicki Shrier of Frugals, Betsy Habich of AFLAC, Kayla Christiano of Matice Interactive


Salisbury Area Chamber of Commerce & One-Stop Job Market Presents

2012

Job Fair

When & Where: Thursday

October 18, 2012

3:30 - 7:00 p.m. The Centre at Salisbury (2300 N. Salisbury Blvd.)

Tens of thousands of people visit the mall each day, can you afford to miss an opportunity to reach so many?

Find your next employee at the 7th Annual Job Fair! Sponsored by:

 Sign up now to participate in a job fair at the Centre at Salisbury mall  Booths will be set-up throughout the main corridors  Open to any business seeking employees in the Lower Shore area  10 ft. space with an 8 ft. table and two chairs (tablecloth and skirting provided)  Extensive advertising to local job seekers  Space is limited!

For more information contact the Salisbury Area Chamber of Commerce (P) 410-749-0144 | (F) 410-860-9925 www.salisburyarea.com | chamber@Salisburyarea.com


PAGE 14

Business Journal • September 2012

Business After Hours Wicomico Cty. Extension Office

Our hosts from the Wicomico County Extension Office: Josh Emhoff, Kay Riall, Michelle Digby, Jen Dindinger, Debb Cohision, Dhruti Patel, Amy Rhodes, Karen Redderson, Megan Ring, Jess Renshaw, Barbara Barga

Mickey Justice of Eastern Shore Solar, James McNaughton of AHPharma and his wife Barbara, Megan Ring, intern with the Wicomico County Extension Office, and Jen Dindinger of the Wicomico County Extension Office

The University of Maryland, Wicomico County Extension Office (UME), recently hosted a Business After Hours networking event to showcase all of the programs that they provide to chamber members, clients, and guests. UME faculty and staff are professionals engaged in non-formal educational programs that address economic, en-

Prospective member Steve Dell of SM Dell, Inc., Maryland Delegate Charles Otto, Susan White of Farmers & Planters, Jessica Renshaw of the Wicomico County Extension Office

vironmental, technical, and social concerns of all citizens. The faculty and staff efforts are supported by a multitude of dedicated volunteers. The UME programs include 4-H, family and consumer science, agriculture, horticulture and natural resources. For more information about the University of Maryland Wicomico County Extension Office, visit their website, http://wicomico.umd.edu.

Frank Kelly of F.A. Tayor & Son, Blan Plarcun of Beach Nut Farms, Priscilla Timken of Chesapeake Tours & Promotions


Business Journal • September 2012

PAGE 15

Land value all depends on where you are standing By Benjamin J. Alder Sperry Van Ness

So the story goes something like this. The young farm boy comes to his boss and asks, “So, what is old Mr. Henry’s farm worth? The old farmer looks over at the young man, tips his hat back and says “well son, it all depends on whether you are buying or selling.” The economics of this example translates easily in evaluating a land buyer’s willingness to pay for a given property. Not all land buyers share the same goals in terms of land use, return on investment or management. While this may seem readily obvious, it is often not well understood by practitioners in the industry; and these differences if identified can yield valuable indicators for determining land value that will be internalized in today’s land market. The “buyer values” I will outline are often captured in most appraisals, but it is understood that appraisals are a “snapshot in time” and do not often reflect the subtle motivations of buyers which drive them to make the purchase. Appraisals, just in the same way as this column, are a statement of opinion based on the best available information and analysis. For the purpose of discussion, land buyers on the Eastern Shore today can be characterized in the following classes: 1-agricultural, 2-recreational, 3-investor. It is a dream to understand a client’s vision with such a clear lens of motivation and goals and typically the picture is not well defined, even by the buyer. This is my primary role in helping the buyer see what values they find most important in determining the overall value they are willing to pay. For each of these values there are a matrix of factors measured creating the bottom line evaluation by the buyer. For the agricultural buyer value cen-

Shore

Land Report ters on productive farmland, often referred to as “tillable land.” Determining tillable acreage is fairly straightforward and is effectively measured and tallied each year at the local Soil and Water Conservation District Office. The tillable acreage has a wide array of value based on soil type to a farmer. Typically farmers are seeking land which is well drained but not too sandy so the land holds moisture well throughout the year. This is especially important in a year like we have been experiencing in which prolonged periods without rainfall can have devastating impacts to crop yields. Analyzing the soil type and its characteristics is critical to an agricultural buyer and is perhaps the most important factor in their decision. Additional factors considered might also include water resources available for irrigation, historic crop yields, history of farm with state and federal farm programs, access to the property and terms associated with existing agricultural lease. Location is also a significant factor to an agricultural buyer as they often have a footprint for their agribusiness and tend to work within the area they have defined for their operation. While geography is critical to a farmer, the recreational buyer is much less concerned about location of the property around a given region and more on the location of users around the given tract of land they are considering.

There are a myriad of recreational buyer uses but for my purpose here I will largely focus on the recreational buyer as a hunter. From their perspective, these values are influenced by what is going on around the property and how those uses influence the movement of wildlife and game in a given area. For instance, being a large agricultural operation between two public land holdings with limited hunting may be an advantage to the pattern Whitetail deer move through the open farmland as they move from protected areas. An even greater influence in this situation for the open agricultural operation is to offer much needed food for wintering wildlife that is often limited on unmanaged state or federal lands. In this situation the agricultural operation maximizes its location as to what activities are occurring around it and thus the value to a recreational buyer is much greater due to this fact. Factors also important to the recreational buyer include soil type, access to conservation programs, existing wildlife habitat, timber management, road infrastructure, and history of wildlife use for the area. In contrast to both of these users is the investor. Values are based on sometimes short term upsides with 2 to 5 year development periods, as well as long term documented areas of growth where holding large land tracts will bring returns to the investor through land appreciation as economic activity spurs changes in land use. The key component to this type of value is realized through increasing the entitled development rights and approvals for the land tract. This work is often tedious, time consuming and financially burdensome. For those patient investors capitalized enough to add value to the property through development of the land, financial returns can be significant. Investment values in land are not easily

predicted and require detailed analysis of zoning, soils, environmental regulations, subdivision regulations, building codes, utility infrastructure and other factors such as traffic studies which may play a role in garnering approvals from local planning and zoning offices. The entitlement process in recent years has grown in complexity and it is likely to increase in difficulty as additional zoning laws and regulations come online in Maryland. These factors in addition to the demand for additional development on the Eastern Shore make evaluating this aspect of value perhaps the most challenging. Determining land value is clearly a function of perspective and knowledge of the array of issues that shape the broad spectrum of values internalized by the land market today. Land is a dynamic product and one that is not renewable on our timeline. In summary, it is clearly important to be mindful of land as a resource and understand the values you are seeking to realize in buying, selling, or managing land. I welcome the opportunity to assist you towards this goal in any way I can, or assist you in connecting with a professional within the group of land managers, surveyors, engineers, and land planners I am fortunate to work with. About the author Ben Alder joined Sperry Van Ness - Miller Commercial Real Estate in December 2011 after working with Coldwell Banker while specializing in land and farm sales since 2004. Ben developed his real estate business based on his background in real estate, natural resources and community outreach. To date, he has closed transactions on over 4,000 acres of land in Maryland totaling over $25M in sales since 2004. GROUNDBREAKING CEREMONY - Representatives from regional chambers of commerce, local officials, friends, family and sponsors came out to help support “Create 1 Dream” Foundation’s Mark and Denise Cathell, break ground on Decorating Delmarva Holiday Festival Of Lights which will take place at the Delaware International Speedway in Delmar. This 36-night event will consist of six major destinations on a 2 mile drive through an animated tour of the North Pole, including holiday lights and community built displays. The tour will conclude in an area recognized as Santa’s Village. The show will operate every Thursday, Friday, Saturday, and Sunday evening beginning Nov. 15 through Dec. 23. On Dec. 25, the event will be open consecutive nights until January 5, 2013. This charity event will support several groups on the Peninsula. For more information, visit www. decoratingdelmarva.com.


Business Journal • September 2012

PAGE 16

Why not to worry about fluctuating bond prices By Kelley Selph

Investing

When you own stocks, you know their prices will always fluctuate. You can’t control or To help ease the effects predict interest rates, of this volatility on your but you can help soften portfolio, you could add their impact on bond other types of investments, prices by building a such as bonds. Yet bond prices will also “ladder” of bonds. rise and fall. But there may be — in fact, there should be — a big difference in how pay 5% interest, the value of your exyou view the ups and downs of stocks isting bond would drop because it’s versus those of bonds. unlikely that someone would pay full Any number of reasons can cause price for a bond that provides less instock prices to go up or down. But in come than newer bonds. the case of bonds, prices go up and When you own stocks, or stockdown largely, though not exclusively, based investments, you want their price for one reason: changes in interest to rise because you probably plan on rates. selling those stocks someday — and Suppose you purchase a bond that pays 4% interest and then, a year later, you’d like to sell them for more than you paid for them. newly issued bonds pay 3%. But it’s not so cut-and-dried with You could now potentially sell bonds. your bond for more than its face value While some people may indeed purbecause it provides more income to inchase bonds in hope of selling them for vestors than the new bonds. Conversely, if newly issued bonds a profit before they mature, many other

Grand Champion “Veiled” by Beamie Young of Dickerson.

Ward Museum selects winners Beamie Young of Dickerson was awarded the Grand Prize in the Ward Museum of Wildfowl Art, Salisbury University, second annual Art in Nature Photo Festival’s photography contest with her photo “Veiled.” Nearly 1000 entries were received from more than 180 photographers representing 10 states, some as far away as California. Cam Miller of New Market, won Best in Division for Professional with her photo “Leaf Tipper,” Kathleen Furey of South Riding, Va., won Best in Division for Amateur with her photo “White Flower Among Waves,” and 13-year-old Alex Len-

hart of Rocky River, Ohio, won Best in Youth with his photo “Rest Stop.” Beamie Young’s prize package included a new Nikon D7000 camera outfit, Adobe Creative Suite 6 Design Premium and a Wimberley gimbal head. Cathy Holland of Salisbury won the People’s Choice award with her photo “Twin Deer.” Salisbury University photography professor Jeanne Anderton, Blue Ridge Workshop instructor Brian Zwit and nature photographer Bill Wallen served as volunteer judges. To view the complete winners list, visit www.wardmuseum.org.

investors own bonds for other reasons. First, as mentioned above, owning bonds can be a good way to help diversify your portfolio. Second, and probably more importantly, people invest in bonds for the income they provide in the form of interest payments. And here’s the good thing about those interest payments: They’ll always continue at the same level as long as you own your bond, except in the rare case of a default. (Although defaults are not common, they can occur, so you do need to take a bond’s “credit risk” into account before investing.) Thus, if you plan to hold your bonds until they mature, you don’t have to worry about a possible drop in their value. But if you need to sell your bonds before they mature, the price you receive will depend on current interest rates. You can’t control or predict interest rates, but you can help soften their impact on bond prices by building a “ladder” of bonds with varying maturities. Then, if market interest rates rise, you can sell your maturing short-term

bonds and purchase new ones at the higher rates. And if market rates fall, you’ll still have your longer-term bonds working for you at higher rates. (Usually, but not always, longer-term bonds pay higher rates to compensate investors for incurring inflation risk over time.) Keep in mind, though, that the investments within your bond ladder should be consistent with your investment objectives, financial circumstances and risk tolerance. Whether you own your bonds until maturity or build a bond ladder, you can do something to protect yourself from price movements. And that type of control can prove valuable to you as you chart your course through the investment world. About the author Kelley M. Selph, AAMS, is a financial advisor for Edward Jones Investments. You can reach him at 410-8601828.


5K Run/Walk 10 Mile Run Bike Race September 29, 2012 Shorebirds Stadium Benefits Miles for Melanoma and the Chamber of Commerce

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2Bike 20

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Bike

Bike

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The Chamber is counting on your support for this event and has made the sponsorship very inexpensive hoping for maximum participation from our members.

Please reply to this email or contact Chris Hagel at 410-202-3453 or chagel@pohankaofsalisbury.com Thank you so very much for your consideration.


PAGE 18

Business Journal • September 2012

Health & Fitness Salisbury University offers students nationally accredited health studies More than 250 students graduate each year from nationally accredited health-related programs at Salisbury University. Many go on to successful careers in a variety of health care fields. “Students recognize health care as one of the world’s fastest growing industries with a plethora of job opportunities across a wide-range of areas,” said Dr. Robert Joyner, associate dean of SU’s Richard A. Henson School of Science and Technology. “The university’s health-related programs have an excellent reputation. Faculty strive to advance science and practice to address current and future needs of providers and patients.” Nursing is one of the university’s most popular programs. The SU Nursing Department has the highest five-year average pass rate of all B.S.-granting institutions in Maryland on the National Council Licensure Examination. In 2010-11, its rate topped all other University System of Maryland campuses and Johns Hopkins University. Nursing students are able to pursue bachelor’s and master’s degrees, as well as a new Doctor of Nursing Practice (SU’s first doctoral program). The initial D.N.P. cohort begins this fall. Faculty recently earned $1.079 million from the Maryland Higher Education Commission to increase access to the program by developing a distance-accessible format for working professionals statewide. The university already offers Maryland’s only baccalaureate in respiratory therapy to students across the state through a distance learning partnership with the Universities at Shady Grove. According to Joyner, the thriving program recently added a new full-time faculty member, Sangeeta Mathur, and its students are doing exceedingly well on board exams. Several have earned scholarships ranging from $2,000 to full tuition from groups including the Maryland Association for Health Care Recruitment and Kaiser Permanente.

The university also offers Maryland’s only accredited graduate program in applied health physiology. Cross-disciplinary, it is designed to prepare professionals in the areas of fitness and wellness, strength and conditioning, and cardiovascular and pulmonary rehabilitation, who can work in a variety of settings including youth and geriatric centers and health departments. A growing medical laboratory science program recently welcomed to its faculty Dr. Catherine Otto, past president of the American Society for Clinical Laboratory Science. Otto believes professionalism is the most important skill to teach students. She encourages their involvement in student chapters of national groups and hopes SU’s campus organizations will soon include a club for laboratory medicine, similar to the current Student Nurses Association. For students pursing health careers that require post-baccalaureate education, the university offers assistance with academic planning. The Health Professions Advising Program provides guidance on entering veterinary medicine, dentistry, pharmacy, optometry, podiatry and more. Supporting many of the programs in SU’s Nursing and Health Sciences departments is the Richard A. Henson Medical Simulation Center, which officially opened last December thanks to a $1 million gift from the Richard A. Henson Foundation, Inc. in Salisbury. A refurbished medical complex, the new space features specialized labs with computerized life-like mannequins that allow students and community providers to practice and hone skills in a safe and regulated environment. School nurses already have taken advantage of the new learning opportunity, thanks to partnerships with the boards of education in Worcester and Wicomico counties. The university also is collaborating with Peninsula Regional Medical Center on an initiative to use simulated electronic medi-

For students pursing health careers that require post-baccalaureate education, the university offers assistance with academic planning.

cal records for the mannequins to create hi-fidelity patient scenarios. This will allow students to develop skills traditionally acquired after employment, enhancing their education and reducing on-the-job orientation time. The Samuel W. and Marilyn C. Seidel School of Education and Professional Studies also offers several options for students interested in health-related careers. The Department of Health and Sport Sciences has an Athletic Training Program that prepares students to collaborate with physicians to optimize patient activity. The department’s exercise science

major explores human movement as it relates to sport performance and fitness. Many students choose this major because the course content meets prerequisites for graduate degrees in physical therapy, physician assistance or other health professions. For those who want to teach, physical education and health education majors are available. A community health track also is open to those who want to focus on community outreach and educational programming to target disease prevention. For more information about any of SU’s programs, call 410-543-6030 or visit www.salisbury.edu.


Business Journal • September 2012

PAGE 19

Salisbury Medical School could help resolve shortage of doctors By Al Higgins

Anyone new to the area, or whose doctor has retired or left the area, is well aware that there is a severe shortage of doctors locally. This is particularly true in the area of primary care physicians. The folks at the Peninsula Regional Medical Center – in particular Dr. Tom Lawrence, MD, MBA, vice-president and chief medical officer of the Peninsula Regional Medical Group – are taking steps to try to remedy the situation. “Two years ago,” began Dr. Lawrence, “I broached the matter of physician recruitment and retention with Lower Shore legislators at our annual meeting. At that time I suggested we undertake a study to determine the feasibility of starting a medical school here in Salisbury. My suggestion was met with some laughter, but

following the meeting several legislators met with me and said they would be happy to support such an effort.” Dr. Lawrence then reached out to local colleges and universities and found that they too were interested in and supportive of the idea. “Presently,” said Dr. Lawrence, “courses such as advanced nursing degrees, physician’s assistant and pharmacy are currently being offered locally. My idea was that we could combine these curriculums under one medical program.” The consulting firm Tripp Umbach was then hired to conduct the study. They have performed similar studies in cities comparable to Salisbury, and they determined that a medical school concept in the area was very feasible. Dr. Lawrence explained that presently there is a shortage of approximately 80 physicians

spanning 20 specialties in the area. Some communities are offering physicians bonuses and loan forgiveness packages in an effort to draw them into their area. Interestingly, the idea of starting a medical school in communities as small as Salisbury is not a new one. “Scranton, Pennsylvania,” explained Dr. Lawrence, “is very similar in size to Salisbury and they have begun a medical school program. Many of these communities, where doctors have either studied or trained as residents, are retaining up to 50% of the new physicians. By having such a facility here in Salisbury we will be able to introduce new doctors to the area, where they will experience the beauty and wonderful lifestyle the Eastern Shore has to offer.” “In order to get a medical school off the ground it will take an accredi-

tation from an existing school, community support, money and a lot of hard work,” says Dr. Lawrence. “It’s important to keep in mind,” he continued, “such a facility will be a huge economic engine and we can expect it would add 30 to 40 million dollars to the local economy.” Dr. Lawrence pointed out that the medical school would be able to utilize modern technology during its start up. Instead of rushing to build a brick and mortar school, it could begin as an electronic education, with the final years of training being spent in a medical facility. Will a medical school become a reality in Salisbury? The jury is still out on that question, but one can be certain that Dr. Tom Lawrence and Peninsula Regional Medical Center are going to do all they can to see their dream come to fruition.


PAGE 20

Business Journal • September 2012

Health & Fitness UMES celebrates doctorate in physical therapy program September is when students are adjusting to the challenges of a new academic year. At the University of Maryland Eastern Shore, September is graduation time for a group of highly trained students about to enter the healthcare field. During UMES Founders’ Week, graduate students who have finished three years of work toward a doctorate in physical therapy receive their degrees, the first step toward becoming an important cog in the nation’s healthcare system. Thirty students in the Class of 2012 are set to graduate Sept. 13, the university’s 126th anniversary. The group will be UMES’ largest since it moved to offering doctoral-level training 10 years ago. Once they pass a national licensing exam – and UMES has a nearperfect record of producing graduates who earn the credential on the first try – they should be in demand. Chances are physical therapists with UMES credentials work at Lower Shore hospitals, senior care facilities or in the private sector, including home healthcare providers. UMES has quietly been training physical therapists since the 1980s under the leadership of the program’s founder, Dr. Raymond L. Blakely. Blakely himself is a pioneer. He is believed to be the nation’s first recipient of a Ph.D. in physical therapy by writing a dissertation as a graduate student at New York University. He left Howard University’s faculty in 1981 to take on the challenge of starting the UMES program that initially offered a bachelor’s degree. Blakely likes to joke that his first day on the job, the new physical therapy department operated from behind a wooden desk with one wooden chair and 10 sheets of paper. Over the years, UMES met the challenges of a profession that increasingly demanded more rigorous training. The university first toughened the curriculum to a master’s level and then in 2002 to a doctoraldegree program.

Including the current class, 135 students have earned doctorates in the field. The total number of graduates who studied physical therapy since its incepDr. Raymond L. Blakely tion is roughly three times that number. Among the early students is Jerry McGinty, a 1977 Wicomico High School grad who is now sports medicine director at the U.S. Air Force Academy. After earning an undergraduate degree from Salisbury State and then there working as a coach, McGinty followed his sister, Molly, to UMES in the mid-1980s, where she was among the first to enroll in the undergraduate program. “It turned out to be one of the best decisions I ever made. No regrets,” McGinty said in a phone interview from Colorado Springs. “Getting that training opened doors for me. I’m very thankful.” Field work is a pre-requisite for physical therapy training at UMES. McGinty did a clinical stint at Andrews Air Force base near Washington, which exposed him to career opportunities in the military. He joined the Air Force after graduating from UMES. He is now a lieutenant colonel with 23 years of service, including two deployments to war zones in the Middle East. McGinty took a posting at the Air Force Academy in 2005 to work as a physical therapist in its hospital. Since 2008, he has supervised a staff of 16 civilians in the academy’s athletics department that works with student-athletes competing in 27 sports. He occasionally has worked with and supervised UMES students fulfilling a clinical rotation requirement. “I think the kids like to come here,” McGinty said. “It’s an op-

portunity for them to see another part of the country, and work in a military setting, which is much different than the civilian world.” Some UMES PT Jerry McGinty Air Force Academy photo graduates have followed McGinty’s example and joined the military, Blakely said. UMES cultivates clinical-setting relationships for students locally and as far away as Washington (state), Texas, Florida, South Carolina and Ohio to provide degree-candidates with the hands-on experience needed for graduation and earning a license to practice.

Placing students and graduates in good jobs around the country, Blakely said, “Validates what we’ve been trying to do. We have excellent faculty members, and they deserve all the credit.” UMES admits 30 to 35 students each year to its widely respected graduate program, which takes three years to complete. Today, the university sees upwards of 600 online applications annually. “We have a good reputation, I think, as a place that provides solid training that enables our graduates to have a productive career,” Blakely said. UMES students McGinty has worked with over the years “are really very good. I can compare them to those from any university. They’re always as prepared as any other students we bring in.”

Physical therapy students do a demonstration at an annual healthcare event held on campus each spring. UMES photo


Business Journal • September 2012

PAGE 21

LifeMatters and Family Tree form Beneficial Relationship LifeMatters™ and Family Tree Senior Care, Inc. have recently forged a mutually beneficial relationship. Family Tree Senior Care acts as the client care liaison for LifeMatters in developing and maintaining new clients who will benefit from in home care services. Family Tree Senior Care, Inc. evolved out of the need to better serve seniors and their families. After 10 years of geriatric care services, with over 8 years on Delmarva, Roxana Laguerre founded her own company to act as a senior care advisor. Laguerre has met with many families who are trying to make lifechanging decisions for their parents or loved ones. “I hear stories every day. It can be overwhelming and stressful, especially when families are in the middle of

a medical crisis. Decisions frequently need to be made within a couple of days (especially if in a hospital or rehabilitation setting), so families need an expert who knows how to navigate the healthcare community. It’s my passion to connect local senior care service providers with families in need of services. I often say I’m the “matchmaker” to find the right solution for families’ needs medically, socially, and financially.” Family Tree’s services are not limited to home care services. Family Tree has relationships with adult day care centers, independent living communities, and assisted living providers. Laguerre states, “Although I have relationships with several companies providing senior living options on Delmarva, I exclusively chose LifeMatters for in-home care services

It’s our mission to assist your family in finding the right solution for your loved ones’ needs to match their medical, financial and social profile With 10 years of extensive geriatrics experience, and 8 years on the Eastern Shore, we have maintained lasting relationships with local senior care providers.

Now you can benefit from our expertise in navigating through the overwhelming maze of senior care options.

Solutions range from: Private Duty Home Care (sitters), Adult Day Care, Independent Living, and Assisted Living.

For Inquiries or Referrals, Call Now:

443-880-7382

Roxana C. Laguerre, Senior Care Advisor - roxanalag@gmail.com

because of their reputation and the positive impact I have seen them have in the community.” LifeMatters is owned and operated by Tony D’Antonio, a resident of the Eastern Shore since 1984. Over the years, LifeMatters has been committed to helping seniors maintain their independence in their homes by providing in home care throughout Wicomico, Worcester, and Somerset counties. Services range from nonmedical companion care, to hands on personal assistance with activities of daily living such as bathing, dressing, grooming, and transferring, which requires trained and licensed CNA’s and GNA’s. D’Antonio commented, “We are very pleased to be partnering with Family Tree Senior Care to help serve more people on the Eastern

Shore of Maryland and Delaware. I have known Roxana personally now for as long as we have been in business – and given our needs, the needs of our community, and Roxana’s professional experience and contacts, I knew this was a great fit for us. Roxana is the perfect advocate for LifeMatters and the families she represents. We are very excited to grow our business with Family Tree Senior Care – and better serve the Delmarva Peninsula.” If you or someone you know is interested in discussing how Family Tree Senior Care and LifeMatters can help you, call Roxana Laguere at 443-880-7382 for a consultation and to learn more about the positive journey to living life with compassionate care.

LifeMatters™ is recognized and approved by the State of Maryland Dept. of Health & Mental Hygiene Office of Quality Care as a licensed Residential Service Agency.

All LifeMatters professional caregivers are fully screened, insured, and bonded.

We work with you and your family to provide solutions to your care needs, with a host of services from light housekeeping & meal preparation to total care assistance, customizing our service to our CLIENTS needs and family’s desires.

ATTN: CNAs... ANTICIPATING OPENINGS IN WICOMICO & WORCESTER! Call for Info!

Call to arrange a client assessment today:

410-341-0600

Salisbury www.pinnaclehq.com


Business Journal • September 2012

PAGE 22

Health & Fitness The Center for Women’s Health You know your health is important, so make it a priority today. The Center for Women’s Health in Salisbury provides quality gynecological care for women of all ages. The center understands your time is valuable and its location and flexible schedule make visits more convenient. In addition to its convenience, the center is elegantly decorated and you can expect to receive the most advanced treatments available. Compassionate staff will make sure that all your questions are answered and you feel comfortable with your body and health. Services include routine and adolescent gynecology, birth control plans, endometriosis treatment, breast health, cancer screening and more. Heavy menstrual bleeding? After appropriate testing, Novasure is a simple, five-minute, in-office procedure that uses precisely measured radio frequency energy to permanently remove the uterine lining that produces menstrual bleeding. Permanent birth control? Two new in-office procedures, Adiana and Essure, are two simple, safe, minimally-invasive procedures that permanently prevent pregnancy. In-office ultrasound services for all patients are coming soon. This is one more reason to choose the convenience of the Center for Women’s Health which is located at 659 S. Salisbury Blvd., Ste. 4 in Salisbury. For more information, visit www.healthcareyoudeserve.com.

Vitamin Program for Healthy students

Apple Discount Drugs, a locally owned and operated pharmacy, is pleased to announce the kick-off of a free vitamins program for students in Wicomico and Worcester Counties. The program was developed to help keep kids healthy and in school. Wicomico and Worcester County School District officials have partnered with the pharmacy to make parents with students in prekindergarten through the sixth grade aware of the free vitamins program. “The free vitamins program is a win-win for our students,” said Margo Handy, assistant superintendent, Wicomico County Schools. “We believe healthy kids equals lower absenteeism during the

school year. When children are healthy, they are able to focus more in school and perform better academically.” Parents can enroll their children in the free vitamins program by visiting any of the three Apple locations (Fruitland, Salisbury and Berlin) or Snow Hill Pharmacy. Upon registration, parents will be given a key tag that will allow them to take home a free 30-day supply of children’s chewable vitamins. They can pick up a free bottle every thirty days – no strings attached. “Apple cares about the entire family, from grandparents to grandchildren,” said Jeff Sherr, Apple Discount Drugs, president. “The beginning of a new school year provided us with an opportunity to reach the youth in our community and help them stay healthy and in school.” Enroll your child in the Free Vitamins Program at any Apple Discount Drugs Store! • Apple Discount Drugs 404 N. Fruitland Blvd Salisbury, MD 21801 1500A Pemberton Drive Salisbury, MD 21801 314 Franklin Ave., Ste 600 Berlin, MD 21811 • Snow Hill Pharmacy 5610 Market Street, Unit 2 Snow Hill, MD 21863 For more information on the Apple Discount Drugs Free Vitamins program, call 410-543-8401.

Health training at Wor-Wic College

Students considering a career in health care, but not necessarily interested in pursuing a degree, are turning to the continuing education and workforce development division at Wor-Wic Community College. Fall offerings begin the week of Sept. 17. Popular courses include certified nursing assistant, dental assisting, EKG technician and phlebotomy. Job opportunities in these “medical assistant” fields continue to grow, and students can complete their training in a few weeks. Wor-Wic is also preparing the health care industry for its transition from ICD-9 to ICD-10 diagnostic coding, which is used to document medical diagnoses and inpatient procedures. By federal mandate, health care providers and billing services must be prepared to complete this transition by Oct. 1, 2014. For students interested in online training, WorWic offers a variety of options including career exploration courses, medical math, medical terminology and Spanish for medical professionals. These courses are instructor-facilitated, informative and convenient. A full listing of online courses is available at www.ed2go.com/worwic. Customized training is available for health care

organizations whose needs don’t fit the “standard” course schedule. To check out the fall 2012 non-credit schedule of courses, go to www.worwic.edu or call (410) 334-2815 to learn more about Wor-Wic’s non-credit health care training.

Salisbury Immediate Care & Injury Center

If it’s bleeding, broken, infected or just hurts... Salisbury Immediate Care can see you NOW! As certified urgent care specialists, Salisbury Immediate Care & Injury Center offers a range of affordable services to meet the medical needs of your entire family. Quality medical care for the treatment of minor injuries is available seven days a week on a walk-in basis, including evenings and weekends. At Salisbury Immediate Care, patients can be seen and treated, often in less than an hour, for injuries such as lacerations, sprains, simple fractures, animal bites and sports injuries as well as sore throat, earaches, urinary tract infections or the flu. You don’t need an appointment to use Salisbury Immediate Care. Just walk in 7 days a week for any injury or illness that does not require the use of the emergency room. Salisbury Immediate Care & Injury Center offers the convenience of in-house digital x-ray, lab services, and orthopedic supplies right on site. The facility is fully equipped and staffed to handle a wide range of illnesses and injuries and follow-ups to ensure full recovery and STAT specialty referral, as needed. In addition to personalized urgent care services, Salisbury Immediate Care offers a vast array of workers’ compensation and occupational health services. From drug screens to physicals to on the job injuries treated seven days a week, Salisbury Immediate Care is an outstanding solution for employers. Constant communication with employers and getting the employee back to work as soon as medically possible are some of the many features and great advantages of choosing Salisbury Immediate Care’s workers’ compensation and occupational health services. Coming soon: In-office ultrasound services for all patients. One more reason to choose the convenience of Salisbury Immediate Care! Salisbury Immediate Care & Injury Center, 659 S. Salisbury Blvd., Ste. 2, Salisbury, Md., 410-5432020, www.sbyimmediatecare.com. Open Mon.-Fri., 9 a.m. – 7 p.m.; Sun., 9 a.m. - 5 p.m.


Business Journal • September 2012

PAGE 23

George, Miles & Buhr committed to supporting area healthcare George, Miles & Buhr, LLC (GMB) has provided architectural and engineering support services to the healthcare industry throughout the Mid-Atlantic region for 52 years. GMB’s healthcare design mission is based on providing unique and creative design through an inclusive process which leads to architecture and interior design that is truly a reflection of our client’s vision. GMB listens carefully to the needs of its clients, explores and analyzes the site, and then establishes a thorough program of work. The process is very creative, interactive and productive, for the client and the team. Following the current national healthcare discussion on the need to provide equally accessible and affordable healthcare to all Americans, particularly to traditionally underserved demographic groups such as

veterans, the poor and the uninsured, GMB is committed to keeping on the cutting edge of new and evolving trends in primary care, dental, mental health, and specialized healthcare facility design. Locally, GMB recently designed the Onley (Virginia) Community Health Center, which is the flagship prototype design for a series of rural community health facilities for the Eastern Shore Rural Health System, Inc. and provides multi-discipline healthcare services for large sectors of Virginia’s historically underserved Eastern Shore. The second in this series of community health facilities, currently under construction, is the Atlantic Community Health Center in Oak Hall, Va., which builds upon the Onley model to provide dental and urgent care services. GMB also provided architectural

services on the recently-launched Lower Shore Clinic (LSC) in Salisbury, which provides counseling and life skills training to the physically and mentally disabled adults in support of Go-Getters, Inc. In response to a growing critical need to provide accessible healthcare services to its unique client population, LSC is expanding its operation to offer primary healthcare and pharmacy services in one centralized location. Another recently-completed GMB project is the new Veterans Administration (VA) Community Outpatient Clinic in Pocomoke City, which serves as the regional VA medical clinic for the Department of Veterans Affairs serving the lower counties of Maryland’s Eastern Shore and the entire Eastern Shore of Virginia. Additionally, GMB provided services for the Coastal Hospice by the

Lake at Deer’s Head Hospital, which was designed to provide life and palliative care services in a sensitive and dignified residential setting. Shortterm in-patient care is provided for patients that cannot be managed at home or for families needing education on how to care for their loved ones at home. Abroad, GMB has, in collaboration with the Baylor University International Pediatric AIDS Initiative (BIPAI) been involved in the design and construction of a series of Children’s Clinical Centers of Excellence in countries worldwide. These centers treat more than 90,000 children in eight African countries and one east European country including Botswana, Tanzania, Uganda, Malawi, Swaziland, Lesotho, Kenya, Burkina Faso and Romania. For more information, visit www.gmbnet. com.

■ ■ ■ ■

Onley Community Heath Center

Botswana-Baylor Children’s Clinical Center of Excellence

PIONEERING SOLUTIONS TO SAFEGUARD OUR ENVIRONMENT Salisbury / Seaford / Baltimore Contact Mike McArthur or Morgan Helfrich @ 410.742.3115 www.gmbnet.com

■ ■ ■ ■


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Business Journal • September 2012

Journal Healthcare PRMC earns reaccreditation

The Richard A. Henson Cancer Institute at Peninsula Regional Medical Center has been awarded a three-year term of accreditation in mammography as the result of a recent review by the American College of Radiology (ACR). Mammography is a specific type of imaging test that uses a low-dose x-ray system to examine breasts. A mammography exam, called a mammogram, is used to aid in the early detection and diagnosis of breast diseases in women. The ACR gold seal of accreditation represents the highest level of image quality and patient safety. It is awarded only to facilities meeting ACR Practice Guidelines and Technical Standards after a peer-review evaluation by board-certified physicians and medical physicists who are experts in the field. Image quality, personnel qualifications, adequacy of facility equipment, quality control procedures, and quality assurance programs are assessed.

PRMC unveils new program

Peninsula Regional Medical Center has a new way to recognize outstanding nurses: the DAISY Award. The not-for-profit DAISY Foundation, based in Glen Ellen, Calif., was established by family members in memory of J. Patrick Barnes. Barnes died at the age of 33 in late 1999 from complications of Idiopathic Thrombocytopenic Purpura (ITP), a little-known but not uncommon autoimmune disease. The care he and his family received from nurses while he was ill inspired this unique means of thanking nurses for making a profound difference in the lives of their patients and patient families. Patients, family members and visitors at Peninsula Regional Medical Center, as well as PRMC staff members, physicians and volunteers, are invited to nominate nurses who have provided exceptional care by visiting www.peninsula.org/DaisyAward and filling out the online form. Each month, a nurse will be selected by a council of staff from all patient care areas within PRMC to receive the award. Recipients will be chosen based on the following criteria: job performance, exceptional interpersonal skills, establishing a special connection with the patient and/or family, and making a significant difference in the life of a patient. The honoree will receive a certificate commending her or him for being an “Extraordinary Nurse,” as well as a sculpture called “A Healer’s Touch,” hand-carved by artists of the Shona Tribe in Africa.

Hall joins PRMC

Christopher C. Hall has joined Peninsula Regional Medical center as its vice president of strategy and business development/chief business officer.

RIBBON CUTTING - CrossFit Salisbury held a ribbon cutting recently to help celebrate their new facility located at 2020 Shipley St., Ste. A, Salisbury, in the Northwood Industrial Park. Chamber members, local officials, clients, and friends came out to share the excitement with owners, Cameron Ball and Adam Blaney. CrossFit is a principal strength and conditioning program that specializes in constantly varying, high intensity functional movements with the goal of improving physical condition. To learn more, visit www.crossfitsalisburymd.com.

Hall will be responsible for leading PRMC’s strategic planning and business development operations. He will also provide direct supervision for PRMC’s community relations and marketing, planning and business development, creative services and Lifeline departments. Hall was most recently the executive director of strategic planning for Adventist Healthcare and has also served the Rockville based healthcare system as its director of decision support and its director of strategic planning and market research. He holds a master’s degree in science marketing-strategic marketing from Johns Hopkins University and a BS in business administration marketing management from Salisbury University. Hall was also an adjunct professor at Columbia Union College. Hall and his wife Sherri have relocated to Salisbury with their three children.

Program helps heart patients

Peninsula Home Care, Peninsula Regional Medical Center and Genesis Healthcare have joined forces to provide a continuum of care program for high risk heart patients in Wicomico, Worcester and Somerset counties. The program is focused on patient education, medication reconciliation and the consistent tracking of patient care. “The goal of this program is to identify and develop approaches to circumvent the frequency of heart failure patients being readmitted into the hospital within thirty days of release,” said Nancy Bagwell, branch director, Peninsula Home Care. “Not all patients have the support or a plan of care in place to guide them through their recovery when they come

home from the hospital. This program will provide high risk patients with the education, resources and continued care

that will ultimately keep them out of the hospital and in a more independent environment.”

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Business Journal • September 2012

PRMC is ‘Most Wired Hospital’

Peninsula Regional Medical Center (PRMC) has been recognized for a second consecutive year as one of the nation’s Most Wired hospitals, according to the results of the 2012 Most Wired Survey released in the July issue of the American Hospital Association’s Hospitals & Health Networks magazine. PRMC was also honored by the magazine with a Most Wired, Most Improved designation in 2010. Peninsula Regional was one of 154 United States hospitals to win the 2012 award and joins the A.I. DuPont Hospital for Children in Wilmington, Del. as the only recipients on the Delmarva Peninsula. Just two Maryland hospitals were presented with this distinguished honor this year. The nation’s Most Wired hospitals are leveraging the adoption and use of health information technology (IT) to improve performance, protect patient data and optimize patient flow and communications.

CSC services transition to PRMC

Since 2001, the Cancer Support Community-Delmarva, the Guerrieri Center for Hope and Support formerly known as the Wellness Community, has been serv-

ing Eastern Shore cancer patients with a variety of valuable services such as individual and group counseling, special get-togethers and information sources. The Cancer Support Community-Delmarva will no longer be able to provide these services, so services have been transitioned to Peninsula Regional Medical Center’s Richard A. Henson Cancer Institute. People currently enrolled in CSC services will continue to receive them through Peninsula Regional Medical Center at CSC’s present location, 560 Riverside Dr., Building A, Ste. 106, in Salisbury. “Our main goal has always been to provide services at no cost to individuals diagnosed with cancer and their families,” said Walter Matern, chairman of the CSC Board of Trustees. “With this transition, these individuals will continue to receive the assistance they deserve and need.” For more information on the transition and services provided, call Lisa Barnes, LCSW-C, OSW-C, at the Richard A. Henson Cancer Institute at 410543-7209, or call the Cancer Support Services Office, formerly the Cancer Support Community at 410-546-1200.

ANTI-GRAVITY TREADMILL - MAC Inc., Area Agency on Aging, has recently added an AlterG Anti-Gravity Treadmill to the 50+ exercise equipment options at the Richard A. Henson Wellness Center and Gym at the Salisbury Wicomico Senior Services Center in Salisbury. The AlterG Anti-Gravity Treadmill is a medical device that can be used for rehabilitation of lower extremity injuries, treatment of neurological conditions, weight reduction, aerobic conditioning, and general training to combat the diseases of aging. The center is offering this program to gym members and non-members. Each session is 15 minutes and must be scheduled in advance. For more information, call 410-742-0505, ext. 130.

PAGE 25

GRIMES CARRIES TORCH - Marisa Grimes, a 2010 graduate of Worcester Preparatory School and a junior at Auburn University, was selected as one of 10 American students selected to carry the torch to the Olympic Game Ceremony in London. Chosen for the Coca-Cola Live Positively Olympic Torch Relay Team, Grimes has been called a “community service machine.” That’s because, according to Michelle Freeman, who nominated her, “Philanthropy really is the ability to instill hope into the hopeless—that is the nominee’s gift. She is a catalyst to involve others to make a difference in her town, her country and the world.” Grimes explains that she was selected because of her community service in Maryland, Delaware, Alabama, Pennsylvania, Ghana, Kenya, and other states and nations. She is the daughter of Marc


PAGE 26

Business Journal • September 2012

Journal Education

Shore Corps/PALS recognizes its volunteers ShoreCorps/PALS (Partnership for Adolescents on the Lower Shore), the AmeriCorps program at Salisbury University, recently celebrated the accomplishments of its members during its annual recognition ceremony. Some 16 members were honored for their year of service with local organizations and agencies in Wicomico, Worcester, Somerset, Dorchester, Caroline and Talbot counties. They include: Jessica Beebe of New Church, Va.; Keli Berkman, Geneva Collins, Brittany Dickerson, Shanna Hubbard, Lisa Morres, Cody Wehlan and Sonya White of Salisbury; Tyniqua Brooks of Easton; Mace Davis of Ridgely; Sherry Hostetler of Cambridge; Danny Livengood of Silver Spring; Jeff Malcom of Princess Anne; Brooks Onley of Pocomoke City; Kason Washington of Fruitland; and Sherri Zirimis of East Northport, N.Y. Maryland State Senator Jim Mathias (District 38 — Wicomico, Worcester, Somerset) keynoted the celebration. Mathias is a longtime advocate of community service and volunteerism, with a strong background in both. ShoreCorps/PALS started its service to the community in 1995, the year after AmeriCorps was founded. The program

Pictured in the front row, from left: Kason Washington, Geneva Collins, Sherri Zirimis, Brittany Dickerson, Sherry Hostetler, Sonya White, Jessica Beebe, Tyniqua Brooks and Lisa Morres. In the top row, from left: Shanna Hubbard; Mace Davis; Cody Wehlan; Senator James Mathias; Julie Mendez, Governor’s Office on Service and Volunteerism outreach coordinator; Dr. Maarten Pereboom, dean of SU’s Charles R. and Martha N. Fulton School of Liberal Arts; Dr. George Whitehead, ShoreCorps/PALS project director; Brooks Onley; and Jeff Malcom.

is committed to providing members and sites with excellent service and an attitude of “getting things done.” Members serve in positions providing mentoring, homework assistance,

Salisbury Univeristy named among best

“Salisbury strives not only to challenge students academically, but to make them well-rounded as possible.” “I have met so many amazing, captivating professors while at Salisbury. They make the classes interesting and real.” This is what students are saying about Salisbury University in The Princeton Review’s recently released The Best 377 Colleges. This marks the 14th consecutive year SU has been included in the national guidebook. “Each of our 377 best colleges offers outstanding academics,” said Robert Franek, the book’s author, and Princeton Review senior vice president and publisher. “We don’t rank them 1 to 377 because they differ widely in their program offerings and campus culture, and that is their strength. Our goal is not to crown one college ‘best’ overall, but to help applicants find and get in to the college best for them.” Along with the University of Maryland College Park and the University of Maryland Baltimore County, SU is one of three University System of Maryland campuses represented this year. Its rankings represent the top 15 percent of colleges and universities, both public and private, in the nation.

conflict resolution; emergency preparedness and health education programs; establishing peer support groups; conducting community outreach activities; and recruiting volunteers to support project

activities. ShoreCorps/PALS is recruiting community partners and new members. For more information call 410-548-5119 or visit www.salisbury.edu/americorps.

Hidden Treasures 5K returns The Hidden Treasures Half Marathon & 5K is returning to Salisbury on Sunday, Sept. 9, and organizers are excited to announce it is now a New York City Marathon qualifying event. Runners and/or walkers will enjoy a scenic, fun and flat route passing through Salisbury City Park, Salisbury University and Riverside Drive. Now in its third year, the event is offering a weekend of activities for the whole community. The Sports & Fitness Expo will kick things off on Saturday, Sept. 8 from noon to 5 p.m. at the Wicomico Youth & Civic Center. The Expo offers runners and families the chance to explore a variety of offerings from health and wellness-related vendors and will serve as the venue for the race’s packet pick-up. On Sunday, runners will take off at 9 a.m. for the Half Marathon and those participating in the 5K will get started shortly after at 9:30 a.m. Both races begin and end at the Wicomico Youth & Civic Center. Racers will be met along the route with live music and cheer groups. If your organization, family or group of friends wants to help encourage those along the course, contact Joan

Wharton at joanjeff@ezy.net to volunteer for a cheer group. Race participants will receive a participation award, event goodie bag and dry-tech event shirt (while supplies last). Cash prizes will also be presented to the top three male and female finishers of the Half Marathon and other medals and door prizes will be awarded for each age group. The excitement does not end after crossing the finish line though, back at the Wicomico Youth & Civic Center runners, families and the community are invited out for a free post-race block party. The party will get underway at 11 a.m. with free play corn-hole, live music by The Permilla Project, a children’s area and announcement of race awards. At 12:30 the competition will re-heat as a corn-hole tournament begins. Teams can register in advance or the day of for $20. Food will be available throughout the party and beer purchases can be made after 12:30 p.m. For more information, visit www. HiddenTreasuresHalfMarathon.org. Registration fees for the Half Marathon are $60 and $35 for the 5K race.


BusinessJournal_8-12_Layout1 8/17/12 8:28 AM Page 1

Business Journal • September 2012

Hidden Treasures 5K returns

Wicomico Works! 2012 Employer Recognition Luncheon at the Chamber of Commerce was held August 3 to commemorate the completion of summer youth employment for students. Congratulations to all the students for a job well done. Thank you, employers! Submitted by Jackie Gast, director, ESBLN

PAGE 27

SU Welcomes Visitors to Thriving Campus This Fall By Dr. Diane Allen, Provost and Senior Vice President of Academic Affairs

Maria Waller, Alec Butler-student, Louise Bianca, Quality Staffing Services

Mark Ricards, Jake Shockley - student, Billy Scarborough, Wicomico County Recreation & Parks

A.C. Scott, Tashon Gallant, student, Pat Tobat, HVAC Services Unlimited

Shore Venture Class offered

Maryland Capital Enterprises, The Small Business Development Center, The Eastern Shore Entrepreneurial and Wor-Wic Community College present the Shore Venture Class. This class, which is designed to provide guidance and support in a group oriented environment, is recommended for entrepreneurs who want to get started on the business planning process. This class runs every Thursday from 6 to 8 p.m. from Sept. 6 to Nov. 8. Cost is $199. To register, contact Wor-Wic Community College at 410-334-2800.

Throughout my career in education, fall has been my favorite season. There is no greater feeling of excitement than seeing students, from seasoned seniors to freshmen, finding their way for the first time, settling into the academic year. This is a season of heightened goals, new challenges and renewed expectations. (And it usually brings much-needed relief from the summer heat, as well.) With the beginning of the semester, I have the privilege of welcoming over 8,600 students to Salisbury University. Then next month, three of the University’s signature events will provide the entire campus community with the opportunity to welcome over 8,000 more individuals — this time bicyclists — along with thousands of SU alumni and family members of current students. Cycling enthusiasts throughout the United States — and several foreign countries — are expected to gather on campus Saturday, October 6, for the 24th Sea Gull Century. The bike ride again features three routes: the traditional 100-mile Assateague century, the 100-kilometer Princess Anne metric (62 miles) and the 100-mile Snow Hill century. Wicomico County’s largest one-day tourism event, the Century has an estimated annual economic impact of $2.5 million on the Lower Shore, according to SU’s Business, Economic and Community Outreach Network. Last year, riders on everything from tandem bikes to unicycles came to enjoy camaraderie, Eastern Shore scenery and the cycling challenge. Many rode for charities, including the Leukemia and Lymphoma Society’s Team in Training, Alzheimer’s Association’s ALZ Stars, and American Cancer Society. Proceeds also benefit the community, including some $120,000 for Habitat for Humanity over the years, and recently, student scholarships. Money raised through the Century also has helped support bikeSBY’s initiative to connect SU with the city’s downtown area by creating new bike paths. For more information or to register for the Century, call 410-548-2772 or visit www.seagullcentury.org. Registration is $60; $75 after September 10; or $90 on Friday, October 5. There is no day-of registration. The following weekend, SU alumni are invited to return to campus with family and friends for Homecoming. The three-day event is a chance for the more than 36,000 graduates in the community, and across the nation, to reconnect with their Alma Mater. Starting Friday, October 12, Homecoming highlights include a golf outing, exhibits and a celebration for three new Athletics Hall of Fame inductees. On Saturday, special reunions include SU geography and geosciences alumni, the Lambda Society, and several New Student Orientation programs. The SU football team takes on Hartwick College (NY) that day at 1 p.m. in Sea Gull Stadium.

An alumni pre-game barbecue begins at 11 a.m., with music by local band Beauty for Ashes. Children’s activities at the barbecue include face painting, an inflatable bounce house, lawn games and sustainability activities sponsored by the Newton Marasco Foundation, which promotes environmental stewardship in children’s literature through its Green Earth Book Awards given annually at SU. Also on Saturday, Dr. Lucy Morrison of SU’s English Department inaugurates the 2012-13 Adventures in Ideas Humanities Series with the presentation “Delighting in Dickens,” celebrating the 200th anniversary of Charles Dickens’ birth. The discussion is 10 a.m.-3 p.m. in Teacher Education and Technology Center Room 179. Admission is $30, and pre-registration is required. To RSVP or for more information call 410-543-6450. Other Homecoming activities throughout the weekend include open houses, special dinners and athletic contests. For more information, call 410-543-6042 or visit http://alumni.salisbury.edu. From Friday-Sunday, October 19-21, parents, grandparents, aunts, uncles, siblings, spouses and others join their students on campus for Family Weekend. SU football takes on Alfred University (NY) at noon on Saturday, followed by an ice cream social hosted by the SU Parents and Family Association from 3-5 p.m. Other Saturday highlights include a ring ceremony for SU’s NCAA Division III champion men’s lacrosse team at 4 p.m. in Holloway Hall and the annual “Recipes From Home” dinner with dishes prepared from recipes submitted by SU parents. The dinner starts at 6:30 p.m. in the Commons. Plastik Music gives a one-of-a-kind performance using all-plastic percussion instruments to create a musically and visually stunning stage show at 8 p.m. in Holloway Hall Auditorium. For more information about Family Weekend, call 410-677-5069 or visit www.salisbury.edu/parents/familyweekend. Throughout Homecoming and Family weekends, SU’s Bobbi Biron Theatre Program presents the premiere of Dr. T. Paul Pfeiffer’s The Sin That Kills, an intense drama based on the court records of the 16th century North Berwick witch trials of Scotland. For show times and ticket information, visit www.salisbury.edu/ theatreanddance. In addition to these three special weekends, SU offers a full schedule of fall cultural events, from lectures and exhibits to concerts and dance performances. Visit campus ... there’s something engaging and fun for everyone!

www.salisbury.edu


Business Journal • September 2012

PAGE 28

Tilghman Oil celebrates 60 years with expansion How do you celebrate 60 years of business success? Tilghman Oil is expanding. In 1952 John F. Tilghman, who had been working as the operations manager of Holt Oil Company, decided to go out on his own and start Tilghman Oil Company. He started with a 1952 Chevrolet oil truck with a 1,200 gallon tank. His first customers were family and friends in the town of Federalsburg and surrounding areas. He sold fuel oil and kerosene, which were replacing coal as the new way to heat your house, in any quantity from 5 gallon cans on up. The supplier for the newly formed Tilghman Oil Company was a shell jobber from Seaford, Del. named Bob Allen. Bob and John made a detailed business plan for the construction of Shell Gas Stations around the Shore. They sealed the deal with a handshake. That agreement lasted 40 years and led to Shell stations in Federalsburg, 2 in Salisbury, 1 in Ocean City and 1 in Fenwick. In the 1950’s and 1960’s, Tilghman Oil which was always a family business, expanded to include John Tilghman’s three sons who all worked for their father. They each began pumping gas

at their father’s gas stations. For those of you who can remember, the gas stations of the 1950’s and 1960’s were full service. That meant that the oil and tires were checked and the windshield was washed for every car. In 1964, Philip L. Tilghman came to work for Tilghman Oil full time after graduating from Washington College. He worked to expand Tilghman Oil in new ways such as bringing the first 24 hour fueling system to the Eastern Shore. In 1990, Tilghman Oil bought out Sharp Energy’s petroleum division. In the same year an office was opened in Pocomoke City to better serve Somerset and Worcester counties. The Tilghman Family tradition continued in 1992 when Pat Tilghman, current company president, came to the business to join his father. Since that time Tilghman Oil has expanded their efforts to work with not only the home heat accounts but with the farming community and construction industry. In 1997, Tilghman Oil opened the first of 4 marinas in Ocean City. Now they also offer commercial and residential tank cleaning. 2012 marks the 60th year of operations for Tilghman Oil. It also marks a major expansion with the acquisition of

Darrell W. Dashiell Jr. (left) of Mid Eastern Oil and Patrick Tilghman of Tilghman Oil Company represent two local, third generation oil delivery businesses that will become stronger as a single entity. Photo by Sandy Hentschel

Mid Eastern Oil. Darrell Dashiell, Mid Eastern Oil owner and Pat Tilghman grew up together and have been friends since they were kids. Both grew up in fuel oil businesses that were dedicated

to family, customer happiness, taking care of their employees and giving back to the community. A few months ago they began talking about the coming 60th anniversary

CELEBRATING 60 YEARS OF SERVICE! •

And Now... We Have Merged with

Mid-Eastern Oil Company

To be able to increase our services to you!

410-742-7232 • Heating • Kerosene • Gasoline • Diesel Fuel

• Residential • Commercial • Agriculture

• Storage Tanks & Pumps • Distributor of Soy Shield • Shell Lubricants • Shore Up Orders Welcome • Cash Discounts • 24 Hour Emergency Burner Service

Mid-Eastern Oil Co. Inc.


Business Journal • September 2012 of Tilghman Oil and how things in the petroleum business had changed. That discussion grew into the purchase of Mid Eastern Oil by Tilghman Oil. “We are excited about the deal because it grows Tilghman Oil,” stated Pat, “but also because we can provide services to their customers previously unavailable such as burner service, air conditioning service and installation, pump and tank installation and repair (for commercial and agricultural applications) tank cleaning and price protection.” The Mid Eastern Oil Company was

PAGE 29

founded by Jim Dashiell in 1951 as an oil and gasoline distributor. In the early 1970’s Jim’s son, Darrell W. Dashiell Sr. took over the company. In 1989, Darrell Jr. and his wife Kimberly took the lead at Mid Eastern with help from their daughters. Darrell and Kim will become employees of Tilghman Oil. The Mid Eastern Oil property on Eastern Shore Drive is not part of the sale. The merging of the two third generation oil firms results in a customer base of 3,500. “For Mid Eastern customers,” according to Darrell, “the change will be seamless.”

GET MORE OF THE EYEBALLS YOU NEED. NONE OF THE ONES YOU DON’T.

Photographed at the Salisbury Neighborhood Housing Service, Inc. building are, from left, Debi Rus, Melissa Hampton, Executive Director of SNHS Cheryl Meadows, Michael Giordano, Jenni Pastusak.

SNHS wins ‘A Suite Dream’

Salisbury Neighborhood Housing Services (SNHS) has been named the winner of “A Suite Dream” – a grant program for integrated marketing and communication valued at $25,000. “We are thrilled that Salisbury Neighborhood Housing Services, an organization that does such valuable work in our community, will have the opportunity to grow its communications with A Suite Dream,” said Robbie Tarpley Raffish, president of a.s.a.p.r. integrated marketing which is a member of the a.s.a.p.r. Creative Suite. Salisbury Neighborhood Housing Services is a non-profit organization that seeks to facilitate homeownership and community investment opportunities that build pride and confidence among residents and partners and transform City of Salisbury neighborhoods and surrounding areas into thriving and attractive communities. The “A Suite Dream” package includes the development of a marketing plan, as well as advertising, public relations, website, social media and other materials that will be developed in the coming months. A reveal of the suite of materials will be held this fall. Salisbury Neighborhood Housing Services was one of five finalists select-

ed for “A Suite Dream” consideration last month. Each finalist was judged in three areas: their grant application, public voting on Facebook to demonstrate community awareness, and a site visit by members of BEACON, the Business and Economic Community Outreach Network of the Perdue School of Business at Salisbury University. BEACON then tallied the results that revealed the winner. “The process actually took a little longer than we anticipated because each of the five finalists did a fine job demonstrating how they have a positive impact on the communities they serve,” added Raffish. “Each is an asset to the Lower Shore and all are deserving of support We encourage people to investigate each organization and consider supporting them in their own ways.” The “Final Five” included Kids of Honor, Lower Shore Enterprises, Salisbury Neighborhood Housing Service, Wicomico County Public Library and Worcester County Developmental Center, Inc. For more information about a.s.a.p.r. Creative Suite, A Suite Dream and the members of the Suite, visit www.asuitedream.org.

Comcast Spotlight offers the most advanced tools to help you assemble framented audiences within your markets more efficiently. Plus you can expand your messaging digitally with online, telescoping to on demand and request for information. More of the eyeballs you want without waste. Local market advertising will never be the same.

Fenwick/Ocean City: 302-581-6000 Salisbury: 410-546-6610


Business Journal • September 2012

PAGE 30

Barometer

Salisbury-Ocean City-Wicomico Airport

Wicomico County Sales Tax Collections by category July ‘12

May ‘12

July ‘11

Food & Beverage

$1,533,675

$1,351,402

$1,337,166

Apparel

$319,619

$291,239

$320,759

General Merch.

$1,740,180

$1,476,750

$1,805,012

Automotive & Oil

$419,277

$381,628

$465,321

Furniture & Appl.

$157,409

$153,542

$182,090

Building Supplies

$676,083

$623,049

$754,902

Utilities & Trans.

$379,323

$369,835

$378,149

Hardware & Equip.

$212,024

$187,448

$207,674

Miscellaneous

$725,778

$531,838

$669,528

TOTAL

$6,163,370

$5,366,730

$6,120,601

The most economical way to advertise your business!

ers D 21802 54 Mail Mov • Salisbury, MD 410.749.90 2494 923 • F:

Your Florist, Inc.

atte Flower Garden

.356.5 PO Box 85 • 1.800 410.749.18

Garden Landscap ing

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www.mailmovers.net

21.9

December ‘10 . . . . . . 11,473

11.1

January ‘12 . . . . . . . . . 11489

19.6

February ‘12 . . . . . . . 11,158

26.9

March ‘12 . . . . . . . . . 13,059

22.1

April ‘12 . . . . . . . . . . 13,117

24.3

June ‘12 . . . . . . . . . . 13,466

-0.3

July ‘12 . . . . . . . . . . . 14,916

-2.5

The number in the right column is the percentage of change in passenger activity compared to the previous year.

Feb Mar Apr May Jun Jul

8.4 7.7 7.9 8.4 8.6 6.8 6.5 6.6 7.2 7.1 8.9 8.3 8.1 8.6 8.3 9.5 9.0 8.8 9.3 9.1 9.6

8.2 7.8

2/28/2012 InformationMP_Chris_Maas_Ad.ai courtesy of the Maryland1 Job Service at 2:19:14 the OnePM Stop Job Market. (Not seasonally adjusted.)

BETTER, FASTER, COST-EFFECTIVE HIRING IS HUMANLY POSSIBLE

We offer complet e floral service to satisfying cust omers

CLASS PRSRT 1ST GE US POSTA PAID S MAIL MOVER

November . . . . . . . . . 11,565

Somerset 11.9 10.8 10.5 9.8 10.7 10.0

Valentine’s Day is coming!

mer t Custo For Firs

6.5

Worcester 16.8 14.7 11.9

567 .123.4 m •410 bury, MD om limited.c Salis HVACUnMain Street • m-6pm 1234 M-F 7a Hours:

m FREE Estiim

October ‘11 . . . . . . . . 12,386

National 8.7 Maryland 7.1 Wicomico 9.6 Salisbury 10.2

Your Florist, Inc.

d

14.9

“Say It With Flowers”

nlimite

HVAC U

September ‘11 . . . . . 13,017

Airline Passengers Enplaned/Deplaned

National, State, County Unemployment Rates

Koi Pond

FULL COLOR POSTCARD PRINTING

25.0

2011 total . . . . . . . 143,738 11.1

Information courtesy of Comptroller of the Treasury, Retail Sales Tax Division.

• Design • Print • Mail

July ‘11 . . . . . . . . . . . 15,291

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Business Journal • September 2012

PAGE 31

SALISBURY AREA

SEPTIC SYSTEMS

CHAMBER OF COMMERCE

Chesapeake Hearing Centers

Rep: Mona Tinaza 1324 Belmont Ave. Ste. 202 Salisbury, MD 21804 410-546-9552 mtinaza@cheshear.com www.helpyourhearing.com For over 30 years, Chesapeake Hearing Centers has been helping people improve the quality of their lives in Annapolis, Easton, Ocean Pines, Salisbury, Severna Park, Stevensville, and surrounding areas throughout Maryland. Audiologists at Chesapeake Hearing Centers provide the latest digital hearing aids on the market. We believe that quality health care starts with a good doctor-patient relationship and with personal and compassionate care. We also believe that individuals can, with the help of a knowledgeable practitioner, optimize their hearing health for a lifetime.

CNC Solar

Rep: Robert Whyte 323 B Rehoboth Ave. Rehoboth Beach, DE 19971 877-440-9590 BobW@cncsolar.com www.CNCsolar.com CNC Solar, a renewable energy company specializing in solar energy, works with commercial and residential customers who want to improve their bottom line by reducing energy costs. Our team will lead you through the selection process, apply for any required permits, and oversee the professional system installation that will meet local and state building codes and pass necessary inspections. In addition to thoroughly reviewing the operational processes, we will make you aware of any maintenance requirements of your system to ensure its longevity. We pride ourselves on being customer-centric and have built our reputation in the industry based on our relationships with

our clients.

Fractured Prune

Rep: John Ramsay 1147 South Salisbury Blvd. Unit #10 Salisbury, MD 21801 443-944-3435 ramsay.5@yahoo.com The Fractured Prune offers hot hand-dipped donuts and the ability to create your own. The Fractured Prune just doesn’t serve donuts, they serve an experience!

Inside Salisbury

Rep: Sandy Phillips 12610 Murray Rd. Whaleyville, MD 21872 410-726-7334 866-289-6126 (fax) sandy@insidesalisbury.com www.insidesalisbury.com Inside Salisbury, Salisbury’s official concierge, is an annual, hardbound coffee-table book that delights readers with a savvy, insider’s view of the area. It is available, in-room, at Salisbury hotels and motels. Through gorgeous photography and insightful articles, Inside Salisbury offers useful information that helps travelers decide where to go, what to do, what to eat, what to buy and what attractions to visit during their time in the area. Inside Salisbury offers rich content and editorialized layout for advertisers, offering them the opportunity to share the scope of their business as opposed to a snapshot.

Quality you can trust

V-Design, LLC

Valerie Mackritis 902 Erica Court Salisbury, MD 21801 703-798-5037 valashno1@aol.com Resume writing services, specializing in helping navigate through the government employment process. A veteran owned company.

Mid-Atlantic Heating & Air Conditioning, Inc. 2312 Allen Drive, Salisbury, MD 21801

    

System Inspections

Clarifier/Sand Oil Separator

MFR of Septic Tanks & Grease Traps Real Estate Transaction Inspections Approved Critical Area BAT Sytems Removing Nitrogen to Save the Bay

410.546.5404

www.mid-atlanticheatandac.com We Service All Brands Of Equipment Service Contracts • We Recommend Carrier Keith Owens General Manager

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Business Journal • September 2012

PAGE 32

Retirement Corner Series

Eric Johnston, CFP® of InFocus Financial Advisors Inc. is hosting a complimentary educational Retirement Corner series to help you sail smoothly into retirement. Join us to discuss retirement topics and experiences that can help you plan, or improve your plans, for retirement while enjoying appetizers and drinks. Get tips on how to strengthen your financial picture and benefit strategies. Find out what others are doing in retirement for fun. Get ideas on staying active and staying healthy over 55. To attend, you must bring one guest

with you who has not participated in our classes or Retirement Corner series before. This event is made possible by attendees brining new guests each time. Don’t retire until you’ve heard this! September 5, 5:30 - 7 p.m. SoBo’s Wine Beerstro in Salisbury September 19, 5:30 - 7 p.m. Bethany Blues in Lewes September 26, 5:30 - 7 p.m. Scossa’s in Easton, MD Register now by calling 410-6774848; classes are limited to allow Eric personal time with each participant. Or register online at http://on.fb.me/ NFKTsx

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Business Journal • September 2012

PAGE 33

Let Us Help You With Your Pharmacy Needs

LOW CARB FOOD, FOOD, SNACKS SNACKS & & WRAPS WRAPS Available at:

400 Eastern Shore Dr. Salisbury, MD 21804 ROTARY DONATION - Nina East, with DiCarlo Precision Instrument and President of Salisbury Area Chamber of Commerce Foundation, presents a check in the amount of $1,000 to Marie Calafiura from Wor-Wic and chair of the Rotary 2012 Back to School Campaign for the purchase of backpacks and school supplies for students in Wicomico County schools. Bill Ferguson from Choptank Electric Cooperative and High Livingston, president of the Rotary Club of Salisbury were also present. This is the third year that the SACC Foundation has been able to assist the local Rotary clubs in their mission of providing youth with backpacks filled with school supplies for the new school year.

Bob Elliott

Pharmacist/Owner

tel 410-749-5253 • fax 410-749-6345 FREE Delivery, Senior Citizens Discounts Burt’s Bees • Yankee • Rowe Pottery Jobst Compression Stockings Diabetic Counseling

EASTERN SHORE PHARMACY Across from the hospital on the corner of Eastern Shore Drive and Carroll Street in Salisbury

Bob Elliott

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If you know the Bay, know the Bank.

NEW TENANT - Wesley Cox, CCIM, senior advisor with The Hanna Team at Sperry Van Ness - Miller Commercial Real Estate, has secured a lease with Trade It! for the former Boater’s World location in north Salisbury. Trade It!, based out of North Carolina, is an upscale modern retail outlet that trades and markets pre-owned goods. As part of the deal the center will also receive a facelift with a brand new facade. Also located in the shopping center is CosmoProf, a distributor of beauty products to licensed salon professionals, and one remaining space for lease.

loyal servant. Smart Energy. Smart Choice.

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No one’s more dedicated, and when it comes to business services—we bring it home. 109 Poplar Hill Avenue Salisbury, MD 21801 www.baybankmd.com 410.334.3636


Business Journal • September 2012

PAGE 34

Could a tax free retirement be a reality? By James W. Respess, JD, RFC

The present In the early 1980’s Congress established some programs for us to prepare for our retirement. They established the 401(k)’s, Simple IRA’s, Ira’s, 403(b)’s and others. The plan was and still is, to allow workers to have an income deferred plan for their retirement. Workers would take pre-taxed income and invest it in one of the deferred income tax plans and then pay the tax on the money taken out at retirement. The theory was that the income would be less when we retire and the tax rate would also be much less at that time than when we placed the income in the plan. I don’t know of anyone who wants to lower their lifestyle when they retire and most people do not believe that the tax rate will be less either. What does the future look like? There is no indication that our tax rate will be less when we retire; in fact it may even be higher than it is now. The federal estate exemption is presently $5 million, but that will change on Dec. 1. What it will be in the future is anyone’s guess. There is a chance that the plan we don’t use will be taxed twice. If our assets exceed the federal and state estate tax exemption and we leave an unused deferred retirement plan it will be in-

cluded in our estate for tax purposes. If our assets at death are over the exclusion amount we would pay 35% as estate tax, then our beneficiary (if not our spouse) would pay income tax on the use of the money in the plan. That could also be 35% for a total of 70%. And that is only the federal tax. When we factor in the market risk that hit all plans in 2000-2001 then again in 2007-2008 those plans lost as much as 50% of their value overnight. That makes these plans much more undesirable. Choices for the future Compare this to a farmer’s operation. Would you rather pay tax on the seed or on the crop? If you pay on the seed you pay tax on a small investment, then plant the seed and watch it grow. Then, you harvest the crop tax free. If you choose not to pay tax on the seed, but choose to defer paying tax on the seed, you will pay tax on the crop. That is what we are doing now - deferring tax on our accounts; that is our 401(k), IRA, 403(b) account. Which would you choose? We would choose to pay tax on the seed of course. We have two choices, or maybe we can use both. The Roth IRA is one choice; we can invest after tax money in a Roth and then take the money out at retirement, income tax free. The prob-

Don’t put off your estate planning! Let me show you how to earn a

Tax Free Retirement Think of a Farmer’s Operation: Do you

want to pay tax on the SEED or on the CROP? If you pay on the seed, you are paying on a small investment & watching it grow! But if you pay on the Crop, you will be paying on a larger amount = Larger Tax!

OVER 40? You still have options! Call me today so I can help you make the best decisions for your retirement!

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lem - we can only invest $5,000 a year before age 50, and then we can invest another $1,000 in a catch up fund. This limits the retirement amount. The second choice is in Cash Value Universal Life Insurance. If we start before age 45 we will have enough time to have the cash value to grow to a meaningful amount. For example, a healthy 30-year-old can place $10,000 in a policy each year until age 65. Then, he or she can withdraw $174,000 each year tax free until age 120 and still have a death benefit for anyone they care for. The policy has other benefits as well. If the insured should die any time before retirement, even the day after the policy is issued, his or her beneficiary would receive the full death benefit. This is not universally understood, and should be set up in accord with the tax regulations or all the plans will be for naught. Also, if children are possible heirs, a plan should be in place to protect them from themselves. If they should become a beneficiary before age 18, there will be a need for a court appointed guardian. When the child turns 18 they could demand the money. However, no one I know would want their 18-year-old to have a large sum of money, in fact most parents and/or grandparents think that age 35 is a safe age and even then there are conditions, such as a destructive lifestyle, being a spendthrift or having a mental disability. These things will not be known until the time for distribution arrives. The other option What are the options for those of us who are over 40 years of age? Those of us who don’t have enough time for the money to grow in a life insurance policy need another option in getting our retirement money out of the market influence and into a safer vehicle that still has growth possibility. We just don’t have the time for our investments to recover from the market crashes that we have seen in the past. Most of us don’t have the risk tolerance that we had at a younger age. We can use the Equity Indexed Fixed Annuity. Most insurance companies have these and our deferred plans can be rolled into one tax free. There is

no cost to transfer the plans, and most companies will offer a bonus from 5% to 12%. The returns have traditionally earned on average of 6%. They have the same tax savings that the original plan had, along with the safety net. Many offer a lifetime income stream that can be turned on when you are ready. About the author James W. Respess of Respess Financial Services Inc. offers estate planning, elder care and veteran’s benefit planning, serving families with children and non-traditional families. For more information, visit www.estplan.net or email jrespess@comcast.net.

Networking Tip

Set goals

1. Decide what you must achieve to have made the event worthwhile e.g. is your objective to distribute your business cards to everyone attending, is it a fact-finding exercise, do you want to specifically talk to two or three people who you could form a strategic alliance with or do you want to speak with someone who could introduce you to a particular organization? 2. Be clear on who you want to talk to – if possible ask for a list of attendees, and decide who on the list you think it would be most useful to talk to. 3. Think about what information you want to go away with. 4. Think about what information you want to convey? (And always keep in mind networking is not about selling, it’s about meeting people and building relationships so they will want to talk to you at a later date.) 5. If the passing of referrals are an integral part of the event think about what specific introductions you are looking for and be prepared to ask for them. 6. Consider what else you want to happen as a result of your attendance at the event. 7. Finally, have a clear picture of your goal in your head and be positive about achieving it.

The Farmers & Planters Co. FARM - FEED SEED - LAWN GARDEN WILDLIFE Rt. 50 & Mill Street Salisbury, MD 21801 410-749-7151 Phone www.farmersandplanters.com


Business Journal • September 2012

Journal Personnel File Cropper joins BesTemps

Tonya Cropper has joined BesTemps/Blue Hen Staffing as a payroll specialist. Cropper will be responsible for processing a complex high volume payroll for three branch locations that service the entire Delmarva Peninsula. She will support all locations in payroll operations, problems/reconciliation, unemployment, garnishments and billing. Cropper Cropper has worked as a temporary employee for BesTemps client companies, where she was repeatedly selected to fill a temporary position and subsequently hired.

Thompson joins Key Title & Escrow

Jennifer B. Thompson has joined Key Title & Escrow in Salisbury as a settlement officer and area marketing representative. Thompson has nine years experience in real estate settlement services. Licensed in 2004 as a Maryland Title Insurance Producer, she is able to conduct residential and commercial property transfers and refinance transactions. Jennifer has Thompson been involved in thousands of real estate settlements on the Eastern Shore and has taught a variety of continuing education classes, sharing her knowledge of the real estate settlement and title insurance process. She is a native of the Eastern Shore.

Hutchison passes exam

Becker Morgan Group congratulates Bryan L. Hutchison, AIA for passing the architectural registration examinations to become a registered architect. Hutchison is a graduate of Virginia Polytechnic and State University with a bachelor’s degree in architecture. He is a LEED accredited profesHutchison sional with a thorough understanding of the benefits of green design practices.

Murphy receives award

Susan Wilgus Murphy of Wilgus Insurance Agency earned the prestigious Presidents Award which was presented at the Nationwide Insurance President’s Conference in Hawaii in June. This sales award recognizes those who have demonstrated outstand-

ing performance while providing professional advice and coverage their clients need to protect what they love most. Susan owns Wilgus Insurance Agency which has served Delmarva for 30 years.

Murphy

Three promoted at TGM Group

TGM Group, LLC, Certified Public Accountants, announce the promotions of Kimberly R. Ruark, William “Rusty” Tressler and Paula J. Ward. Kim Ruark has been promoted to manager. Kim joined the firm in 2009 with eight years of public accounting experience. She received her bachelor of science degree in accounting from Salisbury University in 2000 and a master’s in business administration in 2002. Kim, who passed the CPA exam in 2006, lives in Salisbury with her husband and 2 children. Rusty Tressler Ruark was also promoted to manager. Rusty began his accounting career in July 2002 as an accounting intern and joined the firm as a full time staff accountant in July 2003. He received his bachelor of science degree in accounting from Tressler Clemson University. He lives in Laurel, Del. Paula Ward was promoted to supervisor. Paula, who joined the firm in June 2005 as a full-time senior accountant, worked in public accounting and technology manufacturing for 18 years. She reWard ceived her bachelor of arts degree in psychology from Salisbury University in 1981 and continued her education in accounting at Salisbury University and University of Maryland, College Park. Paula, who passed the CPA exam in 1987, lives in Salisbury with her husband Tim.

Two promoted at Hebron Savings Gregory W. Johnson, president and CEO of Hebron Savings Bank, is pleased to announce the promotion of Amy Hayden and Dawn Rayne. Amy Hayden was recently promoted to branch manager of the bank’s Riverside Drive branch. Hayden, who has been employed with the bank since 2004, has worked as a teller, CSR and,

most recently, as assistant branch manager. Assistant Vice President & Branch Manager, Dawn Rayne, has accepted a new assignment as the branch manager for one of the bank’s busiest branches Mt. Hermon Road in Salisbury. Rayne, who has over 35 years experience in the local banking community, previously managed the Riverside Drive branch and continues to assist the bank’s cash management clients.

PAGE 35

Hayden

Rayne

DEF welcomes new director

The board of directors of the Delmarva Education Foundation has selected Rota L. Knott to serve as its new executive director. Knott began work in her new capacity in July, replacing Katherine A. Harting, who retired from the position. DEF is a nonprofit organization that helps residents of Wicomico, Worcester and Somerset counties find money to continue their education. Its mission is to improve college access and success for residents of the lower Delmarva Peninsula. Knott has been a resident of the

Lower Shore for more than two decades and now lives in Salisbury. A graduate of Salisbury State University with a degree in communications, she has extensive experience working with nonprofit organizations. Knott Knott comes to DEF from Women Supporting Women; she previously worked for Habitat for Humanity of Wicomico County as the ReStore manager. A long-time journalist, she has also worked for several local and regional publications. “I look forward to furthering DEF’s mission by building on the strong foundation already in place and expanding our reach in the three lower counties,” Knott said. “As a recipient of scholarships and grants that covered the cost of my college education, I know firsthand how important such assistance can be to the college-bound.” DEF is funded through community support, donations and grants; all funding is returned directly to the local community through DEF’s programs and services. To learn more about DEF or to contact Knott, email rknott@delmarvaed. org, call 410-219-3336, visit the Salisbury office at 1320 Belmont Ave., Suite 403-B, Salisbury, MD 21804, or see www.delmarvaed.org.

Choptank Electric Cooperative

Affordable. Innovative. Member focused. www.choptankelectric.coop www.togetherwesave.com 877-892-0001


Business Journal • September 2012

PAGE 36

Experience the amenities at Nutter’s Crossing By Al Higgins

SEPTEMBER 2012 DIRECTORY Member PG 2 Profile

One thing we have an abundance of on the Eastern Shore is golf courses. Golf courses and country clubs vary widely in amenities offered, course design and playability. Some country clubs offer tennis, swimming, spas and the like, whereas others simply offer a place to hit golf balls. Somewhere in between these two extremes is Nutter’s Crossing Golf Club. Located at 30287 Southampton Rd., Salisbury, Nutter’s Crossing features Bermuda grass fairways, bent grasses and a player friendly layout. Presently, the golf club hosts 260 members. Head Golf Professional and General Manager, David Combs, works diligently to keep his members happy.

Name

of our favorite charity events is the Junior Rotary Tournament. Kids from all levels of golfing skills are invited to play and they are mentored along the way by volunteers. The kids are given some instruction as to how the game is played and the sometimes confusing rules are explained to them.” Membership to Nutter’s Crossing is very reasonable. Presently, Nutter’s is offering a greatly reduced membership rate for the remainder of the year. Aside from the great playing conditions at Nutter’s Crossing, there is another exciting benefit. Membership allows for play at the prestigious Lighthouse Sound, Rum Pointe and Man O’ War courses at a greatly reduced rate. Following a game of golf it is always a pleasure to grab a bite to eat or enjoy

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“We offer several tournaments each year for our members. Events such as the Club Championship, our MemberMember and Member-Guest tournaments are great favorites and are well attended. I try to schedule one event, of some sort, every month,” said Combs. Besides tournaments for members, Combs also hosts charity events. “One

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a cold beverage. The folks at Nutter’s Crossing are well aware of this and they offer an extensive lunch menu in their restaurant, along with a full bar. Rebecca South is the food and beverage manager at the club. “One does not have to be a golfer to enjoy the restaurant. It is open to the public and is available for banquets, weddings and other social gatherings,” South said. “We have several beers on tap, along with many bottled and canned beers, a variety of wines, hard liquor and specialty drinks. Also, every day we feature one or more specials from our kitchen.” Nutter’s Crossing is a great local golf club with much to offer its members. After your game be sure to stop into the restaurant and sample their excellent pulled pork sandwiches.

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ADVERTISING Morning Star Publications, Inc. Greg English 302-629-9788 302-629-9243 mspublications.com genglish@mspublications.com 951 Norman Eskridge Hwy., Seaford, DE 19973 _________________________________________________________________________________________________________________________________________________________________________ ARCHITECTS & ENGINEERS Andrew W. Booth & Associates, Inc. Matthew Smith 410-742-7299 410-742-0273 awbengineers.com msmith@awbengineers.com 1942 Northwood Dr., Salisbury, MD 21801 Debbie Bailey dbailey@awbengineers.com _________________________________________________________________________________________________________________________________________________________________________ Davis, Bowen & Friedel Michael Wigley 410-543-9091 410-543-4172 dbfinc.com mrw@dbfinc.com One Plaza East, Suite 200, Salisbury, MD 21801 _________________________________________________________________________________________________________________________________________________________________________ George, Miles & Buhr, LLC Michelle Everngam 410-742-3115 410-548-5790 gmbnet.com meverngam@gmbnet.com 206 W. Main St., Salisbury, MD 21801 _________________________________________________________________________________________________________________________________________________________________________ ARCHITECTURAL & ENGINEERING SUPPLIES DiCarlo Precision Instrument & DiCarlo Precision Imaging John DiCarlo 410-749-0112 410-749-9323 dicarlo1.com john@dicarlo1.com 2006 Northwood Dr., Salisbury, MD 21801 _________________________________________________________________________________________________________________________________________________________________________

AUTO DEALERS Pohanka Automotive Group Chris Hagel 410-749-2301 410-742-5168 pohankaofsalisbury.com chagel@pohankaofsalisbury.com 2012 North Salisbury Blvd., Salisbury, MD 21801 ext: 8030 ________________ ________________________________________________________________________________________________________________________________________________________ Sherwood of Salisbury Matt Romanowski 410-548-4600 410-548-4662 sherwoodofsalisbury.com mattromo@sherwoodofsalisbury.com 1911 N. Salisbury Blvd., Salisbury, MD 21804 _________________________________________________________________________________________________________________________________________________________________________ CONSTRUCTION Malone Homes Jason Malone 443-260-4775 443-260-1769 malonehomesmd.com jason@malonehomesmd.com PO Box 1109, Allen, MD _________________________________________________________________________________________________________________________________________________________________________ Ruark Builders Barbie Hannemann, VP 410-749-0193 410-860-4875 ruarkhomes.com bhannemann@ruarkhomes.com 4920 Snow Hill Rd., Salisbury, MD 21804 410-677-3835 _________________________________________________________________________________________________________________________________________________________________________ FINANCIAL The Bank of Delmarva Debbie Abbott 410-548-1100 410-742-9588 bankofdelmarva.com dabbott@bankofdelmarva.com 2245 Northwood Dr., Salisbury, MD 21801 ________________________________________________________________________________________________________________________________________________________________________ HEATING AND AIR Mid-Atlantic Heating and Air Debbie Bradley 410-546-5404 410-546-5418 midatlanticheatandac.com db.midatlanticheatandac.com 2312 Allen Dr., Salisbury, MD 21801 ________________________________________________________________________________________________________________________________________________________________________ INDUSTRIAL COMMERCIAL PAINTING ProCoat, PO Box 2154

David Ennis

410-749-7491

443-944-9924

procoatdmv.com

dennis@procoatdmv.com

26538 Siloam Rd., Salisbury, MD 21802 ________________________________________________________________________________________________________________________________________________________________________


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SEPTEMBER 2012 DIRECTORY PG 3

JA DONATION - Nina East, with DiCarlo Precision Instrument and president of the Salisbury Area Chamber of Commerce Foundation, presents a check for $1,500 to Jayme Weeg, executive director of the Junior Achievement of the Eastern Shore, for the purchase of training materials for students in Wicomico County schools. This is the fourth year that the SACC Foundation has been able to assist JA in their mission of providing youth with financial literacy education and preparing them to enter the work place.

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RIBBON CUTTING - Downtown Wellness Associates celebrated their new offices with a ribbon cutting recently. Mayor Jim Ireton helped Lynn Matava and Kellyanne Cannon cut the ribbon at their 100 North Division Street location in Downtown Salisbury. Lynn Matava is The Country Tart; national health, wellness, food writer, and certified weight management coach. Kellyanne Cannon of Muscle Logic is a licensed clinical massage therapist specializing in wellness as well as oncology, and ADHD massage techniques.

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INSURANCE

Allstate Insurance Fred Pastore 410-860-0866 410-860-0869 allstate.com/fredpastore fredpastore@allstate.com 111 Naylor St., Salisbury, MD 21804-4333 ________________________________________________________________________________________________________________________________________________________________________ Avery Hall Insurance Group Kevin Hayes 410-742-5111 410-742-5182 averyhall.com khayes@averyhall.com 308 E. Main St., Salisbury, MD 21801 Joe Gast jgast@averyhall.com ________________________________________________________________________________________________________________________________________________________________________ Gamee Elliott, State Farm Insurance Gamee Elliott 410-749-4725 410-749-4175 statefarm.com gamee.elliott.bvm6@statefarm.com 923 Eastern Shore Dr., Salisbury, MD 21804 ________________________________________________________________________________________________________________________________________________________________________ Gary K. Marshall Agency David Galeone 410-651-1111 garymarshallagency.com dgaleone@yahoo.com PO Box 250, 12610 Somerset Ave. Princess Anne, MD 21853 ________________________________________________________________________________________________________________________________________________________________________ Landmark Insurance & Financial Group Charles McClenahan 410-651-2110 410-651-9288 landmarkinsuranceinc.com charlie@ 30386 Mt. Vernon Rd., Princess Anne, MD 21853 888-651-2111 landmarkinsuranceinc.com ________________________________________________________________________________________________________________________________________________________________________ RPS ISG International Brad Sutliffe 410-901-0736 410-910-0836 isgintl.com Brad_Sutliffe@isgintl.com 204 Cedar St., Cambridge, MD 21613 ________________________________________________________________________________________________________________________________________________________________________ PORTABLE STORAGE Cubes To Go Betsy Bradford 410-742-2100 410-7423875 cubestogo.com cubestogo2100@aol.com 102 Broadway St., Fruitland, MD 21826 ________________________________________________________________________________________________________________________________________________________________________ PRINTING

DiCarlo Digital Copy Center. Joey DiCarlo 410-749-9901 410-749-9885 dicarlodigitalcopycenter.com joey@dicarlo1.com 109 South Division St., Salisbury, MD 21801 ________________________________________________________________________________________________________________________________________________________________________ REAL ESTATE Remax Crossroads, PO Box 307 Susan Mergargee 443-736-3373 443-736-3379 SalisburyMarylandHomes susanmegargee@remax.net 103 E. Main St., Fruitland, MD 21826 Broker, Owner ForSale.com ________________________________________________________________________________________________________________________________________________________________________ TIRE & AUTO CENTER Burnett White Dawn Tilghman 410-742-2222 410-543-4182 burnettwhite.com burnettwhite@cavtel.com 412 East Main St., Salisbury, MD 21804 ________________________________________________________________________________________________________________________________________________________________________

To Advertise in the Salisbury Business Journal Advertising Directory Call Greg English at 302-629-9788 or email genglish@mspublications.com


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Business Journal • September 2012

ANNUAL JOB FAIR - Find your next employee at the 7th Annual Fall Job Fair, hosted by the Salisbury Area Chamber of Commerce and the One-Stop Job Market. This year’s event will take place on Thursday, Oct. 18, at The Centre at Salisbury from 3:30 to 7 p.m. Booths will be set-up throughout the main corridors and hundreds of applicants are expected to attend. The event is open to any business seeking employees in the Lower Shore area. Booths are $100 for a 10 foot space. Tens of thousands of people visit the mall each day so this is a terrific opportunity to meet with many excellent potential employees. Again this year, the Resume Doctor will be on hand to offer advice and suggestions to applicants and evaluate their resumes. For more information or to register your company, visit www.salisburyarea.com or contact the Salisbury Area Chamber of Commerce at 410-749-0144 or chamber@ salisburyarea.com.

ESBLN DONATION - John Religa of Sam’s Club (left) recently presented a $1,000 donation to Eastern Shore Business Leadership Network (ESBLN) Executive Director Jackie Gast to help with the group’s efforts to assist people with disabilities in developing skills and finding independence through employment. The ESBLN is a subsidiary of the Salisbury Area Chamber of Commerce and their Executive Director Brad Bellacicco (right).




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