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Business Journal PO Box 510 Salisbury, MD 21803-0510
Salisbury Area Chamber of Commerce
Vol. 17 No. 2
Dedicated to the Principles of Free Enterprise
September 2013
Chamber Business Expo 2013
‘Where do we go from here?’
Health & Wellness
The greater Salisbury area has some of the best health care facilities on Delmarva. Pages 16-27
New Feature
The Salisbury Business Journal offers recipes from LORA chefs. Page 10
Weight loss
Gamee Elliott feels great again after shedding 100 pounds. Page 32
INSIDE Barometer ................................... 46 Business After Hours......14, 28, 34 Business Directory ................44-45 Calendar ..................................... 14 Education .................................. 42 Finances ..................................... 36 Health ......................................... 40 Investing ..................................... 30 Membership Renewals ................. 4 Member Spotlight ......................... 6 New Members ............................ 12 Patron Spotlights ....................8, 37 Personnel File .......................38-39 Salisbury University .................... 43 Tourism....................................... 35 Viewpoint ...................................... 5
Salisbury Area Chamber of Commerce
PATRONS
The title of this article poses the question “Where do we go from here?” The answer means something different for every individual, their business, and their industry. Maybe your business or organization survived the economic crisis and is now looking for new ways to grow and expand operations. Maybe you are still in the planning phase of starting your business and you want to learn more about the resources that are out there to help you. Maybe the competition within your industry has gotten steep and you need to seek out new and innovative ways to stand out from the others. The road map for each business is different, but it is vital to know what options are available to you and what route to take that will be the most beneficial. The Chamber is the primary voice of the lower Eastern Shore business com-
munity and we are here to help you with your road map. Whether it is a firmly established business in the community or a small business just getting on their feet, we want to provide you with as many tools as possible to navigate your own map successfully. Let us help you grow your business and get connected at our Business-toBusiness Expo on Thursday, Nov. 21, at the Wicomico Youth & Civic Center. Presneted by Comcast, the day’s activities will begin at 11 a.m. with a sneak preview of the participating exhibitors prior to the official opening of the Expo. The General Membership Luncheon, sponsored by a.s.a.p.r. Integrated Marketing, will take place from 11:45 a.m. to 1:30 p.m. The keynote speaker will be Brian Cohen, Vice President & City Manager of Liberty Property Trust. Cohen oversees all development, leas-
ing and property management of the company’s properties in Center City Philadelphia and the Philadelphia Navy Yard. New this year, the Chamber in partnership with hotDesks.org, will host a “StartUp-MeetUp” during the expo from 4 to 5 p.m. The goal of this event is to inspire would-be entrepreneurs with a penchant for innovation by providing them with a glimpse into product development and the work that goes into getting something to market. The event will include presentations by individuals and organizations relevant to the startup community. A Business After Hours hosted by Maryland Capital Enterprises and hotDesks.org will also take place from 5 to 7 p.m. They have joined together to launch the Eastern Shore Business Plan Competition. Continued to page 34
Annual Fall Job Fair
Find your next employee at the 8th Annual Fall Job Fair, hosted by the Salisbury Area Chamber of Commerce and the One-Stop Job Market and sponsored by Quality Staffing Services. This year’s event will take place from 3:30 to 7 p.m. on Wednesday, Oct. 23, at the Centre at Salisbury. Booths will be set-up throughout the main corridors and hundreds of applicants are expected to attend. The event is open to any business seeking employees in the Lower Shore area. Booths are $125 for a 10 foot space. Tens of thousands of people visit the mall each day so this is a great opportunity to meet with many excellent potential employees. The Resume Doctor (shown here) will be on hand again this year to offer advice and suggestions to applicants and evaluate their resumes. For more information or to register your company, visit www.salisburyarea.com or contact the Salisbury Area Chamber of Commerce at 410-749-0144 or chamber@ salisburyarea.com.
SALISBURY, MD│FOR LEASE
SALISBURY, MD│FOR LEASE
1415 WESLEY DR.
2120 WINDSOR DR.
Advisor Focus
Buyer Representation at No Cost
PRINCESS ANNE, MD | UNDER CONTRACT WESTOVER, MD│FOR SALE 11120 SOMERSET AVENUE OLSEN’S ANTIQUES BLDG.
SALISBURY, MD | FOR LEASE
SALISBURY, MD│FOR SALE
2013 NORThwOOD DRIVE
BENNETT AIRPORT
Here is what Wesley’s clients have said: “Wesley is a true professional and I hope we have the opportunity to work again in the future.” Rommel Holdings, Inc
“Wesley was detailed, professional, and kept the deal moving ahead in difficult circumstances. Wesley is a ‘go to’ $12.00/Sq. Ft. professional.” Randy Carriker,$930/Mo. real estate DTZ AmericasNNN Inc • 4,807 Sq. Ft. of Medical/Office Space • 1,250 Sq. Officehimself Spaceand his vast skills “Wes is sharp and effective andFt. extends • 3 Offices with Windows • 2 Offices without hesitation. He is incredibly rewarding to work with.” • 7 Exam Rooms w/Sink & Cabinets • Open Work Area & Kitchenette Dan Brenner, Director, Weber Shandwick • 3 Nurses Stations & 4 Restrooms • Private Bath with Shower Contact: Brent Miller, or Rick Tilghman, CCIM wesley.cox@svn.com · CCIM 410-543-2421 http://Lease.SVN.com/2120WindsorDrive
Contact: Brent Miller, CCIM or Rick Tilghman, CCIM http://Lease.SVN.com/WesleyDrive Wesley Cox MLS # 427617
SNOw hILL, MD | FOR SALE SEAFORD, DE│FOR SALE
MLS # 438162
$699,000 $325,000
• 8,000 Sq. Ft. Retail Building on 2.73 Acres Retail building with pylon sign Building Size •• Room to Expand Existing • 12,000 SF showroom •• Flexible floorplan Under contract in less than 60 days • Highly Visible on US Route 13 Northbound Henry Wesley Hanna,Cox, CCIM, Contact CCIMSIOR or Henry Hanna, CCIM, SIOR wesley.cox@svn.com henry.hanna@svn.com http://Sale.svn.com/OlsensWestover MLS #427361
$7.95 PSF
$2,800,000 • 7,100 SF office space •• 20+ offices Hanger Bldg. w/6T Hangers FAAprivate Approval, •• Conference room 2 Grass Runways 3150' and 2300' • Ample parking •• Enterprise IncludesZone all Shop Equipment - Tax credits available & Mowers Contact John McClellan, CCIM 410-543-2428 john.mcclellan@svn.com Henry Hanna, CCIM, SIOR http://johnmcclellan.net http://Sale.svn.com/BennettAirport http://properties.svn.com/21088-lease
MLS #427047
SALISBURY, | FOR SALE SALISBURY, MD MD│FOR LEASE
LAUREL, DE | SOLD LEASE SALISBURY, MD│FOR
SNOw hILL, MD | MD│FOR FOR SALE SALE SALISBURY,
1008999 wESTOCEAN MAIN STREET HWY.
1001 CENTRAL 2020 SHIPLEYAVE. DR.
3615 FIGGS635 LANDING RD. ST. HOMER
433 w. MARkET STREET 102 PARK AVE.
SOLD $1,275,000 • Manufacturing/Warehouse $3.50 psf $449,000 • Pre-Engineered Steel with Split Face • 16,480 SFClearspan Industrial Building Block Office; w/20’ Ceilings • OnParking 1.57 acresand of land • Paved Truck Area • Located on corner ofDoors Rt. 113 and Tingle St. • Multiple Drive-Thru Contact: John McClellan, CCIM Contact Chris Davis, CCIM 410-543-2440 http://sale.svn.com/102Park chris.davis@svn.com MLS http://properties.svn.com/64537-sale #551363
$5.50/Sq. Ft.
• 2 Warehouse Units Available $725,000 • 11,407Doors SF Historic building • Drive-In anddowntown Truck Dock • 1st and 2nd floor offices • Zoned Town of Delmar Light Industrial • 3rd and 4th floor apartments • Located the distance G&M Sales Complex • Within in walking to government buildings
MD│FOR LEASE SALISBURY, MD | FORFRUITLAND, SALE
HURLOCK, MD│FOR SALE PRESTON, MD | FOR SALE
Contact: McClellan, CCIM410-749-7600 ContactJohn Brent Miller, CCIM, CPM http://lease.svn.com/8999OceanHighway brent.miller@svn.com MLS #437628, 438370 http://properties.svn.com/19688-sale
BERLIN, MD│FOR LEASE
31400 WINTERPLACE PKWY.
10231 OLD OCEAN CITY RD.
1201 PEMBERTON DRIVE
FREE RENT
$12.00/Sq. Ft. $1,033/month + utilities
• 1,283 Sq.Class Ft. Professional Office Space • Great A Professional Office Space • 3 Offices, Area,area, Large Openbullpen • 1239 SFReception including reception 2 offices, Area&&kitchenette File Room • New carpetRestroom and paint and Lots of Storage • Kitchenette, • End• Free Unitparking Located in Winter Place Bus. Park • Unit 1E also available SFTilghman, @ $350/mo)CCIM CCIM (314 or Rick Contact: Brent Miller, http://Lease.SVN.com/WinterPlacePark Contact Bill Moore 410-543-2440 MLSbill.moore@svn.com #439632
$475,000 $3,200,000
10,000 Office/Warehouse Flex Building •• 180.79 acres Full General Zoning •• Includes 1700 SFCommercial home built in 2007 Yard Area •• 2Fenced large outbuildings and a marina • For Lease @ $ 5.50/Sq. Ft. • Convenient Location Just Off RT 13 Contact: Chrisben.alder@svn.com Peek, CCIM Contact Ben Alder, http://Sale.svn.com/635_Homer www.benalder.net MLS # 427375 http://properties.svn.com/64082-sale
SALISBURY, MD│FOR LEASE
SALISBURY, MD | FOR LEASE
$7.50/Sq. Ft. • 5,000 Sq. Ft. Office/Warehouse $630,000 $3.50 psf • Warehouse Features 2 Roll-Up Doors & •Parts OwnerRoom occupied building • Has Family Dollar attached for additional income • 2 Private Offices and Conference Room • Last Unit in Complex Contact: John McClellan, CCIM Contact Joey Gilkerson, joey.gilkerson@svn.com http://lease.svn.com/2040Shipley Bradley Gillis, CCIM, bradley.gillis@svn.com MLS #437339 www.bradleygillis.com
IN CROWN SPORTS CTR. FACILITY
1134 MARINE ROAD
100 ENTERPRISE DR.
239 MAIN STREET
$2,350,000
$18.50/Sq. Ft. • 1,600 Sq. Ft. Medical Office Space in Class A Medical Facility $3.50 psf • On Atlantic General Hospital’s Campus • 3 Exam Rms., Break & Chart Rm., 2 Nurse Stations, Office, Reception & Waiting Areas Contact: Brent Miller, CCIM or Rick Tilghman, CCIM http://Lease.SVN.com/JamesBarrettMedical MLS#441004
http://properties.svn.com/21064-lease
• 14 Tank Petroleum Distribution/Storage Facility • River access w/2 docks w/ 12’ water depth • Can accommodate up to a 300’ barge • 3 truck loading rack $7.50/Sq. Ft. • 177,000 barrel capacity
• 13,000 Sq. Ft. • 24 Ft. High Ceilings; 14x10 Ft. Door • Sprinklered • Separate ADA bathrooms • For Great Space! moreFlex info contact: Contact: Chris CCIM, Peek, rick.tilghman@svn.com CCIM Rick Tilghman, http://Sale.SVN.com/CrownSportscCenter13000 or Chris#436513 Peek, CCIM, chris.peek@svn.com MLS http://properties.svn.com/62631-sale
$995,000 • 22,500 Sq. Ft. on 5 Acres $349,000 • Truck Dock & Drive in Access ••Professional brickPaint office & building Sprinklered; Sanding Booths • Highly visible location • 3,959 SF with 2 drive-thru lanes •Contact: ExcellentChris parking Peek, CCIM
Contact Henry Hanna 410-543-2420 or http://Sale.SVN.com/100Enterprise Wesley Cox 410-543-2421 MLS#429528 http://properties.svn.com/239mainstpreston
ViewVan all Ness–Miller of our listings at www.SVNmiller.com Sperry Commercial Real Estate (410) 543-2440 Salisbury, MD Office 410.543.2440 206302.227.0768 East Main Street • Salisbury, Lewes, DE Office MD 21801 www.SVNmiller.com 302.540.5959 Wilmington, DE Office 410.279.9145 301.526.2594 301.432.5466
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PAGE 4
Business Journal • September 2013
Nominate an entrepreneur for Palmer Gillis award “The way to get started is to quit talking and begin doing,” said the late, great entrepreneur Walt Disney, who spent a lifetime working hard to make his dreams come true. Luckily for the billions of people who have enjoyed the empire that is Disney, he started doing. Entrepreneurs are often a special breed. They don’t let fear hold them back. They don’t let failure keep them down. They persevere. Almost always because they quit talking and begin doing. Maryland Capital Enterprises, a nonprofit 501 (c)(3) organization located upstairs at the Salisbury Area Chamber of Commerce Building in Salisbury, has been working to promote entrepreneurship since its inception over a decade ago. Through business counseling, small business loans, classes for business owners and other resources, MCE can help nurture those winning ideas and help turn them into profit. Last year, to honor those hardworking risk takers who invest time, money and resources into their ideas, MCE created the Palmer Gillis Entrepreneur of the Year Award. The award is named after Palmer Gillis, a Salisbury native who has spent the last 35 years building his construction company into one of the largest general contracting firms on Maryland’s Eastern Shore. Along the way, Gillis has continued to give back through public service, including as an elected member of the Salisbury City Council, and as a board member for numerous charitable causes and foundations. He has been a leading voice in trying to make his community a better place. The goal of the award has been to raise awareness about entrepreneurship and recognize the risk takers. Last year’s winner was Peter Roskovich, owner of Adam’s Ribs restaurants and Black Diamond Catering in Fruitland. Pete exemplifies the entrepreneurial spirit with his never-give-up attitude and countless time he puts into business development. He also takes time to give back generously to the community that
Rotary supports United Way
United Way of the Lower Eastern Shore recently received a contribution of $600 from the Rotary Club of Salisbury to support the Imagination Library program. The program supplies free, home delivered books to children in the community from birth to age five. The Imagination Library program, which is entering its second year, has over 1,200 children in Wicomico, Worcester, Somerset and Dorchester counties enrolled, and was brought to the community through United Way’s partnership with the Dolly Parton Foundation. To learn more about or to enroll your child in United Way’s Imagination Library, visit www.unitedway4us.org or call 410-742-5143.
has been so good to him. Nominations are open for this year’s Entrepreneur of the Year Award. It’s a one page nomination form that is easy to fill out. The winner of the award will also receive a $1,500 cash prize. Nominations are due Sept. 27 and the form can be accessed at www.marylandcapital.org/content/palmer-gillis-entrepreneur-year-award. Eligibility criteria: • Nominees must be a small business owner or majority partner involved in day-to-day operations of the business • Business must be located in Wicomico, Worcester or Somerset counties • The company must employ 100 employees or less • The business must have been established locally for at least two (2) years • Must be a for-profit business
From left: Bradley Gillis, Hayley Gallagher, MCE executive director, and Palmer Gillis
• Business must be in the good standing with the state of Maryland The top three nominees will be announced in October and the winner will be crowned at MCE’s annual gala on Saturday, Nov. 16, at UMES. “We were excited to launch this im-
portant award last year and we are even more excited this year to see what excellent candidates come forward,” said MCE’s Executive Director Hayley Gallagher. “We hope this will inspire the next generation of entrepreneurs to stop talking and start doing!”
412 E Main St
69 Years Serving Delmarva
410-742-2222
www.burnettwhite.com
Membership Renewals
Salisbury Area Chamber of Commerce Bendler Realty Corp. Big Brothers Big Sisters of the Greater Chesapeake Carl King Tire Co. Chesapeake Wall Coatings Core First Delmarva Chiropractic Delmarva Dental Services Edward Jones--Kelley Selph The English Company Go-Getters, Inc. Green Hill Yacht & Country Club Hampton Inn--Salisbury Holly Community, Inc. Local Book Publishing Inc. Mainstreet Wealth Management, LLC Maryland Broadband Cooperative, Inc. (MdBC) Maryland Capital Enterprises, Inc. Dr. Mahesh Moondra Salisbury Jaycees Foundation, Inc. Salisbury Wicomico Arts Council Scooter Boy, LLC Sherwood of Salisbury Sleep Inn Sound Advice Audio Specialities Southern Boys Concepts SURE Public Relations & Marketing Tri-County Council for the Lower ES of MD Valley Proteins, Inc. Susan E. Vickers, DMD, P.A. Wicomico County, Maryland
Salisbury, MD 21804
Business Journal • September 2013
PAGE 5
So You Want to be a Good Chamber Member By Ernie Colburn SACC Executive Director
The first step in be...after a three-year ing a good Chamber member is to know hiatus with the Chamber, what you expect from Cathie Thomas and Cindy your membership in the Feist will be returning as Chamber. Sure, everyone wants more business Membership Managers to walk through the door and you want the comannual budgeting and planning promunity to have a strong cess. Then implementing the tools of economy: but seldom have you the Chamber to your benefit is being taken the time to be specific in what a good member. you expect for your annual memberNext, identify the issues and ship dues. regulations that are the key roadTo help find your expectations, blocks for your business. Are they you need to look at the mission statement of the Chamber. Basically, local or state issues? Talk with the Chamber’s Advocacy Division leadit says the mission is “to serve, proers. If you don’t communicate your tect, and promote its members.” It’s needs to the Chamber, the Chamber easier to find your expectations by is only guessing what’s important to understanding the Chamber as an you until you take a moment to call, information center, an issue center, email, or visit the Chamber with and a marketing center. your input. Listing your issues is beIf you REALLY want to be a ing a good member. good member, start by taking a few The next step in being a good moments and listing what informamember is to “show up and get tion and data is important to your
involved”. If you truly expect to increase business and acquire new customers through your membership, you have to show up at various events and programs to make that happen. Showing up is being a good member of your Chamber. If the programs and events offered don’t interest you, take a moment to call me at the Chamber and let me know. That’s being a good member. The truth helps as much as it may hurt. Telling the truth here isn’t complaining, it’s allowing the Chamber to stop assuming. Good members take the time to call or stop in and recommend what would be more useful for you. You don’t want the Chamber making assumptions about what you want, but we HAVE to assume what you want until you tell us. Be a good member by knowing what you expect and by being sure the Chamber knows as well. It doesn’t work if you keep it a secret. Our membership is key to our success. That being said, I’m pleased to announce that after a three-year hiatus with the Chamber,
Cathie Thomas and Cindy Feist will be returning as Membership Managers at the Salisbury Area Chamber of Commerce effective September 4th!!! This’s a “win-win” for the Chamber, the community and YOU! Both Cathie and Cindy fully understand the market, community, and are well respected for their past service to the Chamber. Call them, talk with them if either approaches you about being a new member of the Chamber. Cathie and Cindy will fully explain the list of opportunities you gain by being a member and joining our nearly 800 other members representing over 25,000 employees in the area. The Chamber is working hard to become one of a limited number of 5-star rated Chambers in the U.S. Chamber of Commerce, but we can’t obtain that level without knowing what YOUR needs and expectations are of your Chamber. As I’ve said many times before, the door is always open and the coffee is on. Come by and let’s work together to make you a GOOD Chamber member.
Ginnie Malone 410-251-6188
gmalone@cbmove.com
I Love My Job… My Clients Love The Job I Do! errals f e r r u o y t me withal sales since 2001, s u r t n a c You in loc al, 50 million profession
1 With over to provide e c n ie Whether r e . r p e x f e e r e u th o e se y I hav ers vice to tho r e s d s, co-work , e r z e li b a m n e o s m r e p ily to the area iends, fam they are fr yees who are moving help. plo or new em e know I am here to paralleled n pleas u g in id v ish. self in pro I pride my rvice from start to fin e personal s 1131 S. Salisbury Blvd. Ste B, Salisbury MD 21801 410-543-4545
Business Journal • September 2013
PAGE 6
Mid-Atlantic Heating & Air serves heart of Delmarva By Al Higgins
The year 1972 was a difficult time for returning servicemen. When they returned from war they were often met with jeers and animosity. Many Vietnam era veterans were unable to cope with the lack of support they received upon coming home but such was not the case for Curtis “CD” Dennis Jr. Following his four-year stint in the U.S. Air Force, Dennis came home looking to get on with his life. While in the military he learned to read schematics and discovered there was a need for his talents in the heating and air conditioning industry. He gained employment as a service technician and continued to learn, not only the technical side of the business, but also the financial and managerial challenges. In 1979 he, along with two friends, combined their resources and formed Mid-Atlantic Heating & Air Conditioning, Inc. Several years later he bought out his partners and became the sole owner and president of the business. “Mid-Atlantic Heating & Air Conditioning is a full service company,” said Dennis. “We pride ourselves on our ability to service our customers and we maintain a service technician on call 24/7. When a customer calls in with a problem we immediately scramble one of our service technicians and often we are at the customer’s door within two hours.” “Approximately 90 percent of our business is residential, with only 10 per-
Member Spotlight cent being commercial in nature,” Dennis said. “Not counting myself and our general manager Keith Owens, we have 11 employees, two of which are masters, four journeymen, three apprentices and two office staff.” Mid-Atlantic Heating & Air Conditioning serves a wide area on Delmarva. They routinely service customers from the Choptank River to Pocomoke and from Seaford, Del. to Ocean City. During prime service times they strive to keep their service technicians in an area to allow them to respond to service calls with a minimum of travel time. “There are new heating and air conditioning companies popping up from time to time and it’s important for customers to ensure that they are dealing with folks who are certified technicians,” Dennis said. “We are a Carrier dealer and our service technicians have been certified by the Carrier Corporation. Our number one commitment is servicing our customers,” he continued. “While we often do new installations, our primary business deals with repairing and replacing heating and cooling units. We also encourage our customers to service their heating and air conditioning equipment on an annual basis. The old adage, ‘an ounce of prevention is worth a pound of cure,’ certainly applies to our business.”
Keith Owens, General Manager (left) and Curtis Dennis, Jr., owner, of Mid-Atlantic Heating & Air.
BOB ANDERSON CERTIFIED FINANCIAL PLANNER™
(410) 912-4286
www.delmarvawealth.com 543 Riverside Drive, Ste B, Salisbury, MD 21801
Bob helps clients with IRA’s, 401(k)s, Please Call for a Free Initial Investments, Trust Accounts, Consultation Annuities and Financial Planning Securities and Advisory Services offered through LPL Financial, a Registered Investment Advisor, Member FINRA/SIPC
Chesapeake Utilities Corporation acquired the operating assets of Eastern Shore Gas and introduced Sandpiper Energy as the new energy company serving the Worcester County region. Sandpiper Energy provides natural gas and propane to meet your energy needs. To learn more about us, visit our website at www.sandpiper-energy.com, or call us at 1-800-427-0015.
Business Journal • September 2013
PAGE 8
Becker Morgan marks 30 years
RIVERWALK CLEAN UP CREW - A team from WMDT TV gathered at RiverWalk Park in downtown Salisbury recently to assist the Chamber’s Beautification & Environmental Affairs Committee with a cleanup of the area. Lenita Wesson organized the team and coordinated the plans with the Chamber staff. Teams of volunteers like this provide a great service to our city, making the walk along our river a more pleasurable experience. Pictured is the WMDT TV group. From left: Lenita Wesson, Jay Foret, Lauren Pierce, Kody Leibowitz, David Caldwell, Chris Scalice, Travis Michels, Esquire Conway.
DBF AWARDS SCHOLARSHIP - Davis, Bowen & Friedel, Inc., announces the award of their 2013 Architectural/Engineering Scholarship to Sara Benson of James M. Bennett High School. Benson was selected based upon her outstanding test scores, exemplary academic record, and dedicated service to her community. Ranked in the top 5% of her class, Benson has excelled in advanced math and science classes throughout her school career while remaining active in Girl Scouts, participating in numerous charity fundraisers, managing athletic teams and participating in several school sports. She will attend the University of Maryland to pursue a degree in engineering.
Mid-Atlantic Heating & Air Conditioning, Inc.
Founded in 1983, Becker Morgan Group is pleased to be celebrating 30 years of providing design excellence and exceptional client service. The firm quickly found success in building a reputation on managing functional solutions with aesthetically driven designs regardless of project size. Thirty years later, that reputation remains intact, but the firm has grown to be much more diverse in terms of services, project types and geography. By 1993, the firm had grown to more than 50 people, with a second office opening in Dover, Del. In 2007, Becker Morgan Group opened a third office in Wilmington, N.C. Today the firm employs a staff of nearly 70, including 17 shareholders and 14 LEED accredited professionals providing holistic site and building solutions, services include architecture, engineering, surveying, land planning and interior design. To further enhance client services, Becker Morgan Group is organized into teams of market specialists including education, land development, hospitality, healthcare, commercial/retail, residential and government. One of the greatest changes to take place in the industry over their 30 year history is the role of technology in design, and Becker Morgan Group has always embraced these advancements.
Patron Spotlight The firm utilizes the latest in Building Information Modeling (BIM), Computer Aided Design (CAD) and 3D modeling capabilities. These technologies further improve accuracy of drawings and ease of coordination among team members, as well as helping clients and the public better understand how projects will look and function. As a testament to the quality of their design solutions, Becker Morgan Group has been recognized for many local, regional and national design awards. Becker Morgan Group attributes their success to the exceptional clients, strong consultant teams, and staff they have developed over their 30 year history. According to President, W. Ronald Morgan, AIA, “We’ve been extremely fortunate to attract talented staff and clients passionate about creating positive contributions to the built environment … a tradition we look forward to continuing.” For more information, visit the newly launched website at www.beckermorgan.com.
Residential • Commercial Mowing Mulching Lawn fertilization Seeding Clean ups
2312 Allen Drive, Salisbury, MD 21801
410.546.5404
www.mid-atlanticheatandac.com We Service All Brands Of Equipment Service Contracts • We Recommend Carrier Keith Owens General Manager
ko.midatlantichvac@comcast.net
(Quality & Service Since 1979)
MD HVAC #6358
24 HOUR SERVICE SINCE 1979
DE HVAC #073
Call Us Today! Let Us See How We Can Help You!
PAGE 10
Business Journal • September 2013
Students greeted with discount offers The Salisbury Area Chamber of Commerce is once again welcoming returning students to local colleges. August marks the tenth year of the College Welcome Program that connects local businesses and residents with Salisbury University, the University of Maryland Eastern Shore and Wor-Wic Community College students. The discounts can be found at the chamber’s website, www.salisburyarea. com. The chamber has also teamed up with Rovertown to create a smart phone app which will allow students to easily access the discounts and save money. The chamber’s College Welcome Program, headed by SACC past-president, Stephanie Willey, has organized a three-week welcome campaign. PNC Bank is the “Welcome College Student” Program Sponsor. This sponsorship allowed the Salisbury Area Chamber of Commerce to purchase Clear Channel Outdoor billboards displaying the “Welcome College Student” message and welcome posters printed for businesses to display in their windows. Comcast Spotlight will be running a commercial to promote the discount program. Through the College Student Discount Program, SU, UMES and Wor-
The Chamber is welcoming SU, UMES and Wor-Wic students back to school with over 80 discounts from businesses. Students will be able to access the discounts at www.salisbuyarea.com or by using the Rovertown smartphone app. PNC Bank is the “Welcome College Student” Program Sponsor. The sponsorship allowed the Chamber to purchase Clear Channel Outdoor billboards displaying the “Welcome College Student” message and welcome posters printed for businesses to display in their windows.
Wic students can receive discounts and/ or free gifts at over 75 locations. Students use their college ID as the primary validation for the discount or gift.
Bacon Lettuce Tomato Soup By Chef Stewart Davis 1 lb. pkg. Apple wood smoked Bacon, small diced 1 small yellow onion, chopped small diced 3 lg. Local Tomatoes, small diced 1/4 head lettuce, shredded 1/2 gal. chicken stock 1/2 cup flour Salt, Pepper Croutons Heat the chicken stock almost to a boil. Cook bacon and set aside. Do not cook the bacon to crisp. Turn the heat down and whisk in the flour into the bacon grease. Be sure the grease cools down a bit so the flour doesn’t burn. When the flour turns light brown add the onions. Cook about 2 minutes then add your heated Chicken stock. Whisk this in quickly. The soup will thicken. Add 1/2 of the bacon and 3/4 of the diced tomatoes. Cook for about 10 minutes. Season to taste. Add some hot sauce if you like it a bit spicy. Put your soup in a bowl. Garnish with a sprinkle of bacon, a sprinkle
of fresh tomato, a sprinkle of lettuce and a handful of seasoned croutons. This is a great soup especially with fresh smoked pork instead of bacon and local ripe tomatoes. About the author Flannery’s and Catering by Chef Stewart are located in Fruitland at Camden Avenue and Allen Road. They are open for lunch from 10 a.m. to 3 p.m. and always catering breakfast, lunch, dinner or any other event. Chef Stewart is a Culinary Institute of America Graduate (85) and has extensive experience. He has owned a local restaurant in Wicomico County since 1990. Chef Stewart is a proud member of LORA (Local Owner Restaurant Association).
The College Student Discount program was developed to strengthen ties between businesses and their college consumers. College students are a vital
part of the community and the chamber of commerce, city and county council and tourism board want to make sure students are aware of their importance.
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Business Journal • September 2013
PAGE 12
YOUNG LEADERS RECOGNIZED United Way of the Lower Eastern Shore recently held a ceremony to recognize members of their Young Leaders Society. Attendees received certificates for their leadership, compassion and generous community support during the 2012-2013 campaign. In 2012 alone, the Young Leaders Society contributed over $85,000 to support local programs. Pictured, from left, back row: John Reichenberg, Beth Reid, Travis Morris, Barbara Hearne, Cathy Faenzi, Erica Joseph, Jim Hartstein, Brandy Hartstein, Matthew Burroughs, Sonya Whited, Andy Hartstein, Megan Moore; middle row - Erin Browning, Christi Pruitt-Knierim, Teresa Niblett, Lisa Fatica; front row - Mary Sartorio, Brian Patey, Annette Wallace, Katie Gordy.
Wicomico County Executive Rick Pollitt selected for Taiwan delegation Wicomico County Executive Rick Pollitt has been invited to be among a small delegation of local government executives to visit Taiwan, Sept. 1-7. County Executive Pollitt and other elected officials are being hosted on the trip by the government of Taiwan through the Taipei Economic and Cultural Office in Washington, D.C. to promote cultural exchange and economic
development opportunities with the U.S. The Taipei Economic Cultural Office selected officials from California, Georgia, Hawaii, Illinois, Maryland, New Jersey, Texas and Virginia. Delegation stops include a visit to the Ministry of Foreign Affairs, the Ministry of Economic Affairs and the Taiwan External Trade Development Council. County Executive Pollitt considers
SALISBURY AREA
CHAMBER OF COMMERCE
Griswold Home Care
Rep: Justin Money 212 E. Main St., Ste. 218 Salisbury, MD 21801 410-777-8606 Fax: 410-777-8611 justin.money@griswoldhomecare.com www.griswoldhomecare.com/salisbury/ Griswold was founded on the principle that home care should be affordable and simple without sacrificing quality. Affordable office rates mean you get the care you need instead of only the amount of care you can afford. Caregiver services include: medication reminders, bathing, continence care, nutrition, incidental transportation, light housekeeping, laundry, shopping and errands.
Mid-Atlantic Lighting Solutions
Rep: Michael Crosby 7574 Tour Dr. Easton, MD 21601 410-819-3311 Fax: 410-819-0002 mcrosby@midatlanticlightingsolutions.com www.midatlanticlightingsolutions.com
OC Sports Collectables Rep: Danielle Goodman 227 E. Main St., Ste. B Salisbury, MD 21801
410-714-2202 sgoodmanoccards@yahoo.com www.occards.com OC Sports Collectables carries sports cards, memorabilia and authenticated autographs, and host autograph signings.
the opportunity to travel to Taiwan a continuation of his Build A Bridge to Business economic growth plan that began earlier this year to spur economic development by improving the county’s competitive position, encouraging entrepreneurship, encouraging businesses to thrive and attracting new businesses to the county. “The core of our new Visioning process and our commitment to expanded economic development is in the elimination of traditional boundaries of thought and geography that only serve
to limit our potential success,” Executive Pollitt said. “My trip to Taiwan is a perfect way to jump-start the effort.” The delegation trip is paid for and sponsored by the Taipei Economic Cultural Office in Washington, D.C. Taiwan is the second largest consumption market for U.S. agricultural products per capita. In 2012, Maryland’s exports to Taiwan reached $125.8 million, a 41 percent increase from 2011. Taiwan is Maryland’s 24th largest export market in the world, and 8th largest export market in Asia.
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Rotary Club of Salisbury
Rep: George Whitehead P.O. Box 735 Salisbury, MD 21803 410-543-6369 Fax: 410-548-2056 giwhitehead@salisbury.edu www.rotarysalisbury.org We were the first service club to be incorporated on the Delmarva Peninsula. We help feed the hungry, work to eradicate disease, assist disaster victims, care for the elderly and educate our youth.
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Rep: Dianne Pitcher 106 Farmers Market Rd. Salisbury, MD 21804 410-202-0164 dpitcher@universityorchard.com www.universityorchard.com Our fully furnished apartments provide luxury student living with all utilities included. They are professionally designed and styled for local college students.
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Business Journal • September 2013
PAGE 14
BBSI Business After Hours
BBSI held a networking event on Tuesday, July 16, at their office downtown. The branch moved to their location in August 2012 with the hopes of hosting an After Hours when Super Storm Sandy hit and they were forced to start over on the newly renovated space. Attendees got to see the tremendous amount of work put into redoing the office while enjoying food and beverages and hearing all that BBSI has to offer.
Calendar of Events
Salisbury Chamber
Tuesday, Sept. 3 - Ambassadors Committee, Denny’s, 8 a.m.
Wednesday, Sept. 4 - Young Professionals Committee, Chamber Business Center, 4:30 p.m. Wednesday, Sept. 4 - Business After Hours, Main Street Gym, 5 p.m. Thursday, Sept. 5 - Beautification & Environmental Affairs, Chamber Business Center, noon. Thursday, Sept. 12 - Legislative Roundtable, Chamber Business Center, 8 a.m. Tuesday, Sept. 17 - Eldercare Provider Network, Harbor Point, 8:30 a.m. Our hosts - Tony Nichols, branch manager and his BBSI staff
Tuesday, Sept. 17 - Budget & Finance Committee, Chamber Business Center, noon. Thursday, Sept. 19 - General Membership Luncheon, The Fountains Wedding & Conference Center, noon. Friday, Sept. 20 - Business After Hours & Ribbon Cutting, Delmarvalous Occasions, The City Center, 4:45 p.m.
Tuesday, Sept. 24 - Business Affairs Network “Meet & Greet” at the Chamber Business Center, 8:30 a.m. Wednesday, Sept. 25 - SACC Board of Directors, Chamber Business Center, 11 a.m. Wednesday, Sept. 25 - Chamber At-Large Council, Chamber Business Center, noon. Wednesday, Sept. 25 - SACC Executive Board, Chamber Business Center, 1:30 p.m. Thursday, Sept. 26 - Young Professionals Coffee Connection, Main Roots Coffee, 7:30 a.m. Thursday, Sept. 26 - Marketing & Media Network, Chamber Business Center, noon. Friday, Sept. 27 - Investment Committee, Chamber Business Center, 8 a.m. Friday, Sept. 27 - Immigration Reform Lunch & Learn, Chamber Business Center, 11:30 a.m. Saturday, Sept. 28 - SACC Freedom Ride, Shorebirds Stadium, 7 a.m.
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Business Journal • September 2013
PAGE 15
Brittingham is named to report Brandon Brittingham of Long and Foster was named one of REAL Trends’ Best Real Estate Agents in America in the newly issued national ranking report produced by REAL Trends. REAL Trends’ Best Real Estate
Agents in America ranks nearly 6,500 residential real estate agents solely based on their excellence in real estate sales during calendar year 2012. This group of highly successful real estate
sales agents represents less than 1 percent of all real estate practitioners in the United States. To qualify, an individual agent must have closed at least 50 transactions or $20 million in sales volume in 2012. Brittingham For real estate agent teams, the minimum is 75 transactions or $30 million in closed sales volume. “The average residential real estate agent in the United States closed fewer than eight transactions in 2012 and had less than $1.5 million in sales,” said Steve Murray, publisher of REAL Trends’ Best Real Estate Agents in America and editor of REAL Trends. “To say that Brandon Brittingham is an exceptional sales professional is an understatement. To attain this level of sales is truly outstanding.”
Entrepreneur training program The Salisbury Area Chamber of Commerce Foundation and the University of Maryland Extension are pleased to announce that they have combined their technical expertise to offer Farming – Pencil to Plow, an eight week entrepreneurial training course designed for aspiring small farmers and those producers interested in diversifying their operation. The course will begin Oct. 21 and end Dec. 9. Course material will include: • Learning components of a business plan • Learning why, how, and where to do agricultural market research • Becoming aware of government regulations facing small farmers and identifying compliance resources • Understanding the importance of budgeting • Discussing cash flow projections
• Reviewing content and purpose of income statements and balance sheets Course curriculum will be supplemented by presentations given by experts in the agriculture field, representatives of the University of Maryland Extension Offices and other local agencies on specific agriculture components that are key to enhancing successful farming. Participants who complete this training course will have a prepared business plan to present to potential lending sources and a certificate of completion issued by NxLevel a nationally recognized entrepreneurship training provider. For more information on the course contact Joe Giordano, executive director, Salisbury Area Chamber of Commerce Foundation, at 410-8606664 or joe.giordano@saccfoundation.org.
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Business Journal • September 2013
PAGE 16
Health & Wellness PRMC receives award for implementation of MEWS By Al Higgins
Imagine you are driving when you suddenly hear the piercing sound of a siren. Is it a fire truck, a police car, maybe an ambulance? Or, in the middle of the night, as you sleep peacefully in your bed, you hear the shrill sound of your smoke or carbon monoxide detector reverberating throughout your home. When any of these scenarios occur we feel a sudden queasiness in our stomach. These sounds signal danger. In a hospital setting a similar experience occurs when you suddenly hear the words, “Code Blue.” For years, the alarm has signified that someone is in serious trouble and in need of immediate medical assistance. This call is being heard less and less these days at Peninsula Regional Medical Center (PRMC) thanks to the new Modified Early Warning System (MEWS), now in use at the hospital. Dr. Chris Snyder, D.O. is the chief medical information officer, chief quality officer and a Code Blue committee member. “The MEWS concept actually began in Great Britain,” said Dr. Snyder. “There, they found that by tracking vital signs, there was up to a six-hour window in which a Code Blue could be detected. In the past, the Certified Nursing Assistants (CNAs) would take patient’s vitals, write them down, and maybe once they were through with all of their patients, they’d have a chance to enter them all in their medical record. But it’s that 6-hour window that is so important. Since we use electronic medical records, if the vital signs are entered at the bedside as soon as they are taken, that gave us an opportunity to respond much more quickly.”
PRMC already had a Rapid Response team in place: physician and medical specialists who immediately respond if a nurse becomes concerned about a patient’s status and feels more serious intervention was necessary. The team helps avoid Code Blues, but only if they are called in time — not every change in a patient’s status is obvious. “Sometimes, they can just be sitting up in bed, drinking their coffee and chatting, while things are changing below the surface,” Dr. Snyder said. Code Blues aren’t 100 percent avoidable — sometimes heart events can strike without warning. But by collecting data and using it right away, a rapid intervention within the 6-hour window could eliminate many Code Blues. So the team adapted its technology to help interpret the data and send electronic alerts. When a patient’s vitals are entered they are acted upon by a software program that produces a numerical score. If the patient’s score is of concern the software produces a Care Alert, which is shown on the patient’s Care Board and at the charge nurse’s station. If necessary, a Rapid Response team is immediately notified and swings into action. Over the nine-month pilot, there was a 67% decrease in Code Blues and a 76% increase in rapid response calls. After its rollout to all medical-surgical floors, PRMC had a 64% decrease in Code Blues and a 55% increase in rapid response calls on those units. “This project has helped reduce health care costs, too,” Dr. Snyder said. “So far it has saved at least $2.3 million thanks to improved outcomes and shorter hospital stays.” PRMC estimates a potential annual savings of $3.2 million if it can prevent Code Blues across
From left: Patrick Blacke, executive vice president, McKesson’s; Peggy Naleppa, president/CEO, PRMC; Dr. Chris Synder and John Morcom, director of respiratory services at PRMC.
all medical/surgical units. The system earned Peninsula Regional Medical Center Peninsula accolades as it was selected as the 2013 recipient of the healthcare informatics company McKesson’s Distinguished Achievement Award for Clinical Excellence. The annual awards program recognizes hospitals and health systems that have achieved notable results in improving healthcare quality and patient safety through the effective use of McKesson technology combined with the skills of their caregiving teams. John Morcom is the director of respiratory services at PRMC. “The MEWS
initiative would not have achieved its great success had it not been for the support of the staff. The caregivers are ultimately responsible for making the initiative work,” he said. Code Blue calls will never be eliminated completely. There will always be those patients whose condition deteriorates quickly – heart patients, for example – but MEWS will be further refined as time passes and users gain system experience. Once again, PRMC has defined itself as an innovative, progressive hospital. Delmarva is fortunate to have such a fine neighbor.
How to avoid the flu this year
No one wants the fever, chills, cough, body aches and headaches and fatigue that the flu brings. Getting an annual vaccination can protect people against many flu strains and even lessen the symptoms of strains not contained in the vaccine. It’s especially important for people at high risk of complications. That includes people with medical conditions such as asthma, diabetes, and chronic lung disease; pregnant women; children; people 65 years and older; and those who live with or care for others who are high risk of developing serious
complications. But, says Karen Mihalik, RN, an infection preventionist at Peninsula Regional Medical Center, “It’s important for everyone to get vaccinated starting at age 6 months and every year thereafter, because the flu can strike anyone and is easy to transmit.” There are other easy steps that help prevent flu transmission as well, the CDC says: • Wash hands frequently and thoroughly (or use an alcohol-based handwash gel) • Avoid close contact with sick
people. • Stay home when you are sick, and keep children home from school or daycare • Avoid touching your eyes, nose and mouth, germs’ favorite pathways. • Cover your nose and mouth when you sneeze — preferably in the crook of your elbow or using a tissue, not your hand. • Practice other good health habits to keep your immune system strong, like getting a good night’s rest, staying hydrated and eating nutritious foods. Staying home when you have the flu
is important to protect others. People who are infected with the flu virus may benefit from antiviral drugs, which work best when taken within the first day or two of infection. Peninsula Regional Medical Center’s Drive-Thru Flu Clinic will be held on Oct. 3-4 from 10 a.m. to 6 p.m. at Arthur W. Perdue Stadium. For a $10 donation you can get your flu shot now and avoid a lot of misery later. For more information, call 1-800-955PRMC (7762) or visit www.peninsula. org.
Business Journal • September 2013
How to keep your kids healthy
Kids are starting back to school and parents are out shopping for school supplies. Most school supply lists include hand sanitizer and tissues. This is a good practice as it shows our kids that these items are important. However, the question still remains, how can I as a parent help keep my kids healthy at school? First and foremost teach and encourage your kids to wash their hands. Washing your hands is the number one defense against the spread of bacteria and viruses. With fall coming so is the cold and flu season. Parents should encourage their kids to wash their hands before eating and after using the bathroom. Kids are busy and always in a hurry, they forget to always wash, so education is a big part of their protection. When someone coughs or sneezes the ‘particulates’ or spray, can shoot up to 12 feet, that’s a lot of children contaminated in the classroom. Teach your children to cover their mouth and nose with a tissue and make sure the tissues are ready to grab because
sneezes come on quickly. Hand sanitizer should be used after blowing their nose or sneezing once they have deposited the soiled tissue in the trash. During the cold and flu season, encourage your children to eat healthy. School lunches are balanced with veggies, fruits and milk products. If your kids like to pack, be sure to include cut up veggies and fruit slices. Good sources of protein are cheese, yogurt and peanut butter. Check with your school regarding the peanut butter, as some kids are highly allergic to peanuts and the school may band peanuts in any form from the school. Lunch time is a place for the kids to eat and socialize, however, encourage your kids not to share their lunches as this is another way to spread germs and we never know who is allergic to what. In the cold season make sure your kids stay warm and dry, however, Continued to page 18
What is a ‘wellness’ program?
A “wellness” program should not just focus on improving physical health, but include mental and financial health. All impact an employee’s ability to focus on the job or turn to unhealthy behaviors to cope. Why should an employer sponsor a wellness program? Wellness programs do not easily have a quantifiable return on investment, with factors such as improved employee morale, reduced presenteeism (employees physically but not mentally on the job), or avoidance of medical costs or workers’ compensation claims. Most employers see the return in lower health care costs (or reduced increases), reduced worker’s compensation and disability costs, and reduced absenteeism. The 2011 Thomson Reuters Workforce Wellness Index indicated that unhealthy behaviors cost employers an average of $670 per employee annually. One LANDMARK 130803 - Chamber Ad.pdf
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PAGE 17
study indicates the average smoker incurs $1,600 more annually than a non-smoking employee. An American Journal of Health Promotion study showed the average ROI was $3.48 reduction in health care costs per $1. The ROI increased to $5.82 for absenteeism and $4.30 when both outcomes are considered. Results can vary significantly with programs. Program design, incentives, and employer demographics are a few examples of variables which affect the ROI. Other studies also show an ROI of $3 on healthcare cost per $1 spent. In a recent study released by The Principal Financial Group, many workers said that as a direct result of their employers’ wellness programs, they felt motivated to work harder and perform better (43% of employees), missed fewer days of work Continued to page x18
8/22/13
9:57:58 PM
Business Journal • September 2013
PAGE 18
Health & Wellness
Employers are switching to Immediate Care Centers for Workers Compensation needs Kent Rilling, PA-C
One quick decision can cost your business thousands of dollars, the loss of a valued employee and sometimes, unfortunate lawsuits result. Prevention of injuries in the workplace, no matter the industry, should be paramount in your safety plan. However, accidents still happen! Millions of dollars are mismanaged each year across the United
States when injured employees and their recovery are not properly managed. Hospital Emergency Rooms (ER) by nature are set up to manage true life-threatening emergencies, are open 24 hours, and are incredibly expensive. ER visits can cost five to eight more than a single visit to an Immediate Care Center. Hospital based “Fast Track” or “Urgent Care” also utilizes the same billing method as the ER in terms of the several different departments and physicians that may bill based on your ER visit. Although they may be quicker than the main ER, they offer no cost savings over traditional ER based expenses and are often three to four times the cost of a self-standing, privately owned Immediate Care facility. Aside from the very expensive nature of an ER visit for
Wellness
Continued from page 17
(28%) and experienced improved energy and productivity at work (38%). Why should an employee participate? A good wellness program is a win-win for the employer and the employee. When an employee commits to a wellness program, his or her self-esteem improves, as well as,
non-life-threatening injuries, once your employee’s injury is stable, the ER does not provide follow-up care. Your employee will generally be referred to a specialist, as needed, such as orthopedics, ophthalmology, etc. for follow-up care, or back to their Primary Care Physician to manage your employee’s recovery. This process, handled by multiple medical providers, may result in your employee being “lost” in the injury management and recovery process. Constant communication of the injured employee’s condition and status with the employer or case manager is paramount in keeping the employee engaged with their job and promotes faster recovery. A common solution for employers nationwide is the use of Immediate Care Centers. Immediate Care Centers have become a reliable alternative to manage on-the-job injuries, to include continued management of your employee’s medical care if specialty follow up is needed. Walk-in Immediate Care Centers have exploded in development across the United States. No matter where your employees work, there will likely be an Immediate Care Center available to rapidly manage your employee’s unexpected injuries, traditionally with extended hours, seven
quality of life. For example, if the employee is plagued with financial problems, they may over eat, drink more, or put their family at risk with unsafe behaviors. When given a resource, the employee and their family move toward the life they want to live. Wellness programs are not an overnight fix. It takes time for the culture to develop and permeate the workplace but can benefit both the employee and the employer.
days-a-week and without an appointment. Injury services provided in most Immediate Care Centers are reasonably standard: fractures, lacerations, sprains, strains and eye injuries to mention a few. Before an injury occurs, inquire if the Immediate Care Center can provide complete “one stop shop” illness and injury management all in one location. Also confirm that the facility has resources available, such as orthopedic and wound management supplies, quick access to MRI, CT, physical therapy, and relationships with various local specialties. Some clinics only provide initial management of the injury and then refer the injured employee back to primary care or specialty services. Immediate Care Centers are staffed with physicians and/ or mid-level providers such as Physician Assistants (PA) and Nurse Practitioners (NP) skilled in managing non-life threatening emergencies and are able to follow your injured employees to full recovery. As a growing new industry, not all Immediate Care Centers are the same. The goal of the Urgent Care Association of America (UCAOA.org) is to establish standard requirements for Centers to become certified.
Healthy Kids Continued from page 17
fresh air and exercise is good for them. Sometimes, even with all you do as parents to help keep your kids healthy, they get sick and may need to see a doctor. Remember even when school has ended, doctors are available for your child at Your Doc’s in; we will see your entire family if needed. Your Doc’s in is open 8 a.m. to 8 p.m. daily, and until 6 p.m. on
When looking for a quality injury management facility, should an illness or injury occur, consider utilizing the services of a Certified Urgent Care Center. In summary, most Immediate Care Centers nationwide provide high-quality injury and illness management seven days-a-week. Most facilities have onsite x-ray and lab services, orthopedic supplies, and can provide follow-up care and personalized communication back to the employer to return an injured employee safely back to work as soon as medically possible. Proper management of those injuries or illnesses frequently result in enhanced recovery, substantial cost savings compared to an ER visit, and help keep the employee engaged with the employer during the recovery process. Rapid care seven days-aweek, high quality patient experience, substantial cost savings and proper communication and injury management are the main reasons why you should choose an Immediate Care Walk-In Center for your worker’s compensation needs.
Kent Rilling, PA-C, is Chief Operating Officer, Salisbury Immediate Care & Injury Center, 659 S. Salisbury Blvd. Suite 2, Salisbury, MD 21801.
weekend days; no appointment necessary. As parents, we cannot always be there to stop all the little things our kids do that may make them sick. However, we can encourage them to eat well and get plenty of rest. Kids should sleep at least eight to 10 hours each night. Children use lots of energy and they need this rest time to do it all over again tomorrow. Happy back to school days everyone. Remember to keep those backpacks full of supplies including tissues, hand sanitizer and, of course, a fresh apple.
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Business Journal • September 2013
PAGE 20
Health & Wellness Reduce risk of kidney stones Kidney stones that form in your body can start out as small as a grain of sand and be quite harmless. Left untreated, though, they can grow over months and years and sometimes become very large and may cause extreme pain. Kidney stones, made up of minerals and other substances that can’t dissolve, develop in the urinary system. Trapped stones can form blockages that lead to potentially fatal infections. Although medical disorders beyond your control can trigger these stones to form, you can decrease your chances of developing kidney stones by taking these steps.
Drink up Keep kidney stones at bay by drinking at least two and a half quarts of fluid, mostly water, a day (add another quart if you have a history of kidney stones). Urine should be pale in color. Limit “hard” tap water and bottled waters with a high mineral content.
Diet wisely If you suffer from kidney stones, talk to your doctor about your dietary needs. If your kidney stones are made up of calciumoxalate (a substance in the urine that forms stones when it crystallizes), your doctor may recommend that you eat fewer oxalate rich foods such as spinach, beets, strawberries, nuts and nut butters. Limit salt, which in excessive amounts can increase the amount of kidney stone forming calcium. Get up and move! Sedentary lifestyles can cause your bones to release more calcium, which can build up and contribute to kidney stone formation. Regular exercise also helps you keep your weight in check or lose weight wisely (without fad diets) if needed. If you’ve already had one kidney stone, there’s a good chance you’ll develop another. Take medication as prescribed and seek treatment if any type of pain develops. Submitted by Atlantic General Hospital
Urology Care ... for our Region Announcing Atlantic Urology – a new, fullservice practice led by urologist James P. Cherry, M.D. Providing personalized care and treatment of conditions affecting the urinary tract systems of women and men: • Urinary incontinence • Kidney stones • Bladder and kidney cancer • Prostate cancer • Benign prostate enlargement • Erectile dysfunction
Conveniently located in Berlin, MD. atlanticgeneral.org
To schedule an appointment, call 410-629-6277. James P. Cherry, M.D. Urological Surgery and Medicine ©2013 Atlantic Urology. All rights reserved.
Apple offers service with a smile
When you walk through the doors of any Apple Discount Drugs store you will experience the same superb customer service from every single customer service representative, pharmacist, technician and specialist. It is part of why the pharmacy has been voted the “Best on the Eastern Shore” for the past 12 years in a row. “We are a locally owned business that operates in several tight knit communities on the Eastern Shore,” said Jeff Sherr, president, Apple Discount Drugs. “We treat everyone like family. We know so many of our customers on a first name basis. We listen to their healthcare challenges, problems and needs and do everything in our power to find solutions to ease their pain and help them get better.”
When Apple identifies a healthcare need in the community, such as diabetes education, the company reacts by stepping up and to the rescue. They work together to develop added value services to meet the needs of the population at risk. Some of the health and wellness solutions offered include an endless supply of medical and respiratory equipment, home infusion, diabetes counseling, medication management, compounding and adherence programs with compliance packaging. These services along with lifestyle changes produce outcomes that make a difference in people’s lives. “Our tag line is “Caring for you and about you for over 40 years.” We take pride in making this our mission every day.”
Business Journal • September 2013
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SU interns work with area youth
When Jennifer King suggested her young patient try to calm hyperactivity by doing her favorite thing - singing - in her head, the positive results were immediate. For the recent Salisbury University graduate, providing simple therapies, such as this, was one of the most rewarding aspects of her year-long internship at a local pediatric office. Her placement was part of a new initiative led by SU’s Social Work Department to better help children in the community with behavioral and mental health issues. King was one of four M.S.W. students from SU who worked with area pediatricians over the past academic year. This fall, the program expands to eight interns in Wicomico, Somerset and Talbot counties. Their role: work on-site to provide free screenings and brief intervention, coordinate care management referrals, and offer consultations and support for primary care providers. “Many parents turn to their already busy pediatricians when kids are having trouble in school or other issues,” King explained. “While doctors and nurses are experts in the medical field, they can’t always handle behavioral or mental health issues. That’s where we come in.” The initial group of SU interns had 269 contacts with families and children.
The department’s co-location model is part of a larger Behavioral Health Integration in Pediatric Primary Care (B-HIPP) program, funded by the Maryland Department of Health and Mental Hygiene and Maryland State Department of Education. “As healthcare reform continues to move forward, additional social workers will be needed to work in integrated settings, and SU and the B-HIPP Salisbury Program will continue to be a frontrunner in producing trained M.S.W. graduates,” said Amy Habeger, project coordinator and SU Social Work faculty. The University of Maryland School of Medicine and Department of Psychiatry and the Johns Hopkins University School of Public Health also are partners in the project. King, of Westminster, presented with Habeger at the Annual Regional Systems of Care Training Institute (SOCTI) Conference, while Marisa Cook, of Taneytown, joined Habeger at the Maryland Annual Child and Adolescent Mental Health Conference. Both discussed the B-HIPP initiative and their internship experiences. The SU team also planned and hosted two resource fairs, with some 64 agencies represented, to build community partnerships on the Lower and MidShore. In addition, they are helping to
Salisbury University students are working at local pediatric offices to help children with behavioral and mental health issues.
offer free B-HIPP trainings statewide and advocating for early childhood mental health within pediatric offices. “Integration in primary care settings is especially important in rural locales such as the Eastern Shore because of shortages in providers and child psychiatrists,” Habeger said. “Such connections help with early intervention and education efforts, and reducing stigmas about mental illnesses. Having support from our interns also encourages collaboration
and communication between pediatricians and mental health specialists, and increases routine screenings and access to community mental health services.” The 2013-14 interns include Katya Andrews of Fruitland and Toni Huffman Pittsville, as well as Brittney Faulk of Bowie; Kirstin Inglis of Westminster; Abbey Keppel of Millersville; Kirstie McMurray of Greencastle, Pa.; Carol Elizabeth Miller of Centreville; and Amber Wallace of Denton.
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Business Journal • September 2013
PAGE 22
Health & Wellness Nursing home offers skilled care What will Obamacare bring? Nursing homes are in a state of transition. Whereas a few years ago most skilled nursing units were filled to capacity, now census is down universally. Mary Schwartz, who has been administrator of Wicomico Nursing Home for 36 years, noted the skilled nursing facility scene is changing, in part due to changes in how health care is delivered. The good news is, space is more likely to be available in a facility where you or a loved one can receive quality care. “Our mission is two-fold,” Schwartz said. “For short-term stays, we provide rehabilitation to restore patients to the level of their maximum function so they can be discharged back into their normal home situation. “For long-term, our mission is to help the patient maintain the highest level of function we can by providing all the services we do provide, including restorative care.” A registered nurse is always on duty and five days a week, a physician or physician’s assistant is in the building. At other times, doctors are on call. Physical, occupational and speech
therapy is available. A registered dietitian and food service manager oversee patients’ diets. A social worker and activities director round out the team, along with environmental staff who see to cleanliness and maintenance staff who keep the buildings and equipment in working order. Wicomico County Nursing Home was built from the vision of Mrs. Agatha Polk, who in 1960 had the idea of building a skilled nursing facility that would admit all people, regardless of race, color or creed. The Wicomico County Council stepped in to avoid seeing the original non-profit organization close the operation in 1972 and the county has owned and operated it since then. The 102-bed facility is licensed by the state to provide skilled and intermediate care. Located at 900 Booth Street in Salisbury, Wicomico Nursing Home is “not a fancy place,” Schwartz said. “We are a down-to-earth, care-driven place.” For more information, call 410-7428896 or visit www.wicomiconursinghome.org.
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By Mary M. Mengason
Vice President, Avery Hall Benefit Solutions
2014 will be the year that individuals will be affected most by President Obama’s health care law, often referred to as Obamacare. Many states are creating Exchanges – or Marketplaces – which is an additional method for individuals to obtain health insurance. Individuals can still continue to have a licensed broker assist them. While brokers will be able to compare plans, both inside and outside the Marketplace, they can also help determine which plan best meets their needs and budget, and will provide service after the sale, too. Maryland’s Marketplace, Maryland Health Connection, is opening October 2013 with coverage effective Jan. 1, 2014. What will be different this year? Plans will be guarantee issue, meaning no medical questions will be asked and there will be no pre-existing conditions. All plans must have 10 Essential Health Benefits which will include preventive and wellness care and pediatric dental and vision care. Also, to help those with lower in-
comes, the government will provide premium subsidies which will be based on household income using the Federal Poverty Level (FPL) guidelines. In Maryland, those with up to 133% of the FPL will continue to be eligible for Medicaid, or Medical Assistance. Those falling under 200% of the FPL will see the greatest subsidies, but there will be some form of subsidy available up to 400% of the FPL. In order to get a subsidy, you must purchase your insurance from the Marketplace. Brokers will be trained to help with that comparison process and can assist with the application process, which is expected to be quite complex. You may remember that President Obama promised that if you like your current plan, you will be able to keep that plan. Well, that is only true for those of you who have made no plan changes since the law was signed, March 23, 2010. The new rules are not expected to apply to these grandfathered plans. Local brokers are available to help guide you toward the plan that best meets your needs.
Healthcare Reform Questions? Partner with us for success.
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Quality insurance. Personal attention. Peace of mind.
Business Journal • September 2013
PAGE 23
Turn back the clock at The MedSpa
When Drs. Lorraine Jarrah and Robert Branton launched The MedSpa in Salisbury in 2007, they did so to provide the necessary resources to ensure that their patients practice-wide would receive the same personal attention and quality healthcare that led them to study medicine in the first place. Following six highly successful years, The MedSpa has emerged as one of the most popular practices of its kind in the region. “The MedSpa offers services that complement our medical practice,” said Dr. Jarrah, who, along with Dr. Branton, is board certified in internal medicine. “We now own five different lasers, and all laser procedures are done by the physicians. We are very skilled with our lasers, since we have invested years of training in understanding and applying laser technology to sanctioned medical procedures. Ad-
ditionally, having a background in internal medicine is extremely valuable in our understanding of how disease processes affect the skin and aging.” The MedSpa offers all of the industry’s latest, safest and most effective procedures and products when it comes to the rejuvenation of skin and mitigating, even reversing, the effects of aging. The MedSpa’s most popular procedures are CoolSculpting, Titan Skin Tightening and Limelight. CoolSculpting The MedSpa is the only practice on the Eastern Shore to offer CoolSculpting technology which relies on controlled cooling for non-invasive local reduction of fat deposits to reshape the body without damage to the overlying skin. There are no needles, incisions or scars. Once crystallized, the fat
Titan Skin Tightening Now you can turn back the clock effortlessly. Titan® uses infrared light energy to heat the dermis deep beneath your skin’s surface stimulating new collagen production and dramatically firming loose skin. There is no surgery, recovery time, or injections. Titan is an ideal solution for the face, neck and abdomen. The procedure is comfortable and painless and treatment sessions last only an hour.
mented areas of the skin such as sunspots, freckles and rosacea. The most popular areas for treatment are the face, chest, shoulders, arms and hands because they have suffered from the most sun exposure. Over the course of treatment darkened spots will fade and flake off. Other high demand treatment options offered by The MedSpa are Laser Hair Removal, Chemical Peels, Laser Genesis, Laser Vein Removal as well as the mainstays Botox, Radiesse and Juvederm. The MedSpa is a Silver Partner with Allergan, Premier Partnership Elite Provider with Merz Aesthetics and is a CoolSculpting Certified Practice. They are also certified in the Cutera laser system.
Limelight The Limelight system selectively heats and treats brown and red pig-
To reach the MedSpa, call 410548-7578. Visit www.The-Med-Spa. com for more information.
cells die and are naturally eliminated from the body. Results occur in as little as 3 weeks with the most dramatic results in 4 months. CoolSculpting can be done on the arms, thighs, abdomen, and back fat.
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CoolSculpting Titan Skin Tightening Limelight IPL Laser Hair Removal Laser Genesis Radiesse Juvederm Belotero Chemical Peels BOTOX Rosacea/Acne Vibraderm 1205 Pemberton Dr., Suite 101, Salisbury, MD • 410.548.7578 • www.The-Med-Spa.com
Business Journal • September 2013
PAGE 24
Health & Wellness
Peninsula Home Care puts patients first
This is a pivotal year for the healthcare industry. Peninsula Home Care wants to make sure they are at the forefront of the changes and restructuring taking place under a new healthcare model. Changes to healthcare in 2013 are moving from focusing on hospitalizations and aftercare to a focus on prevention, education and treatment. The changes taking place this year are based on the “patient-centered medical home model.” This model provides accessible, continuous, coordinated and comprehensive patient-centered care. The
model has many benefits to both patients and medical staff because it provides individualized time with the healthcare providers, improves caregiver cooperation, and provides more preventative care. “Healthcare professionals across all platforms will be in direct communication with each other about the status and needs of every patient,” said Nancy Bagwell, Peninsula Home Care branch director. “We will work together to educate and empower our patients and engage them in their plan of care which will ultimately improve their health outcomes and control costs.”
The model is efficient because it puts everyone on the same page in regards to a patients’ plan of care. It helps providers - across all platforms - prevent redundancies, unnecessary care, tests, hospital stays, and additional visits to specialists. Peninsula Home Care has initiated additional programs in partnership with community organizations/ businesses such as MAC Incorporated and Apple Discount Drugs to assist in prevention methods and education. Some examples include the provision of “Health Coach’s,” blood pressure clinics, diabetes counsel-
ing and chronic disease management. Peninsula Home Care provides health care services, resources and “real world” therapy in the home. The home health staff provides and coordinates a plan of care and/or therapy that a patient’s doctor orders to help maintain the patient’s physical, mental and social well-being. Services include nursing, physical therapy, occupational therapy, speech language pathology and access to medical social workers and home health aides. For more information, visit www.peninsulahomecare.com
Peninsula Home Care...Uncommon Sense At Peninsula Home Care, we believe homecare should focus on sense, not cents. It should be about
personalized care: a look, a touch, a conversation. All too often patients with chronic illnesses shrug off symptoms with “it’s not that bad” when what they really mean is “I can’t get there” or “I can’t afford it.”
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Business Journal • September 2013
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Incorporate wellness at work
You may be aware that the total health care spending in the United States is expected to reach $4.8 trillion in 2021, up from $2.6 trillion in 2010. The Health Care Financing Administration predicts that our health system will cost $16 trillion by 2030. This is a scary prediction for individuals and businesses because there will be no budget that can support the growing expense. Even though the U.S. has made more progress than any other country in the world in medical and technological advances and we spend more money per person in healthcare, the health of Americans consistently ranks far below its counterparts. What is the solution to this scary prediction? Economist Paul Pilzer in his book, The Wellness Revolution, mentions that in 2005 the cost of providing U.S. employees health
benefits exceeded profits for the Fortune 500 largest corporations and the trend will continue. Pilzer identified a wellness movement over 10 years ago and nothing short of a wellness revolution will help our country get back to health. Our health system currently provides reactive services, meaning people mostly access the health care services when they are sick. A wellness approach to health provides preventative services and education to maintain good health saving money, time and energy. According to Dr. T. Colin Campbell in his book the China Study, diseases of the heart, cancer, diabetes and many other illnesses can all be prevented with proper nutrition, an exercise program and lowering levels of stress. He goes as far as to say that the cure for cancer has been found: eat healthy, exercise, lower your stress
but no one is advertising it because no one will make money with this revelation. Recent research is doing away with the belief that has been held for a long time that illnesses are hereditary and there is nothing one can do to avoid it. The reality is that there is a lot we can do to take care of our health and it begins by taking ownership of our own health. However, most people do not know where to begin their journey to health. Employers can dramatically decrease their health costs by becoming activists in the Wellness Revolution that has already started and help their employees become healthy in a way that is simple and sustainable. We have no option but to change our health trends to avoid dying from cancer, heart disease, diabetes and many other illness that rob us from enjoying life.
How can Wellness in the Workplace help you and your employees? At The Personal Wellness Center we have created a variety of workshops to educate people on how they can recover their health, energy, focus and vitality to better enjoy life and work. Creating a wellness revolution within your organization will empower and re-energize your workforce so invite them to be part of this wonderful change that is developing throughout the country. When people feel better they are in a better mood, they miss less work, and they are more focused and creative in the workplace. Give us a call at 410-742-6016 to discuss how The Personal Wellness Center can help your company create a customized program to bring health and vitality to your workforce.
Business Journal • September 2013
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Health & Wellness
Exercise is important for seniors
By Anthony M. D’Antonio LifeMatters and CoreFirst
Like most people, you have probably heard that physical activity and exercise are good for you. In fact, being physically active on a regular basis is one of the healthiest things you can do for yourself. Studies have shown that exercise provides many health benefits and that older adults can improve their health and overall well-being by staying physically active. Even moderate exercise and physical activity can improve the health of people who are frail or who have diseases that accompany aging. Being physically active can help you stay strong and fit enough to keep doing the things you like to do as you get older. Making exercise and physical activity a regular part of your life can improve your health and help you maintain your independence as you age. Why it’s important for older adults to exercise Regular physical activity and exercise are important to the physical and mental health of almost everyone, including older adults. Staying physically active and exercising regularly can produce long-term health benefits and even improve health for some
older people who already have diseases and disabilities. That’s why health experts say that older adults should aim to be as active as possible.
Being inactive can be risky Although exercise and physical activity are among the healthiest things you can do for yourself, some older adults are reluctant to exercise. Some are afraid that exercise will be too hard or that physical activity will harm them. Others might think they have to join a gym or have special equipment. Yet, studies show that “taking it easy” is risky. For the most part, when older people lose their ability to do things on their own, it doesn’t happen just because they’ve aged. It’s usually because they’re not active. Are you ever too old to exercise? According to the U.S. Surgeon General’s Report on Physical Activity and Health, inactive people are nearly twice as likely to develop heart disease as those who are more active. Lack of physical activity also can lead to more visits to the doctor, more hospitalizations, and more use of medicines for a variety of illnesses. That being said, it is important to consult your doctor before beginning any exercise program.
Prevent or delay disease Scientists have found that staying physically active and exercising regularly can help prevent or delay many diseases and disabilities. In some cases, exercise is an effective treatment for many chronic conditions. For example, studies show that people with arthritis, heart disease, or diabetes benefit from regular exercise. Exercise also helps people with high blood pressure, balance problems, or difficulty walking. Regular, moderate physical activity can help manage stress and improve your mood. And, being active on a regular basis may help reduce feelings of depression. Studies also suggest that exercise can improve or maintain some aspects of cognitive function, such as your ability to shift quickly between tasks, plan an activity, and ignore irrelevant information. Physical activity and exercise Some people may wonder what the difference is between physical activity and exercise. Physical activities are activities that get your body moving such as gardening, walking the dog and taking the stairs instead of the elevator. Exercise is a form of physical activity that is specifically planned, structured, and repetitive such as weight training, tai chi, or an aerobics class. Including both
in your life will provide you with health benefits that can help you feel better and enjoy life more as you age. A healthier you There is a fountain of youth and millions have discovered it - the secret to feeling better and living longer. It’s called staying active! Remember, finding a program that works for you and sticking with it can pay big dividends. There are four main types of exercise and research shows us, seniors need some of each: • Endurance activities like walking, swimming, or riding a bike - which build “staying power” and improve the health of the heart and circulatory system. • Strengthening exercises which build muscle tissue and reduce age-related muscle loss. • Stretching exercises to keep the body limber and flexible. • Balance exercises to reduce the chances of a fall. Exercise, stay active, enjoy your life…be well! Written by Anthony M. D’Antonio of LifeMatters, a locally owned and operated Companion and Personal Care Company, and CoreFirst, a Human Performance Company.
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Business Journal • September 2013
PAGE 27
AWB Engineers provides designs for medical offices AWB Engineers has had the opportunity to provide design services for many medical office facilities including the 12,000 sq. ft. Pediatric Center in Seaford, Del. for Nemours, five Health & Wellness Centers for Perdue Farms, Inc., a urology facility, several dental suites, cardiology offices, internal medicine and ambulatory care facilities. One of the major trends that has impacted the design of these facilities is how medical providers are utilizing computer technology. The most noticeable is patient records – the storage of information and accessibility of information to the patient. For decades the largest aspect of the business office in a medical facility was storage of patient records. “Many of our medical expansion projects were initiated by the need to have more record storage,” states Kevin Oldland, principal architect for the firm. “Patients come and go, but their records remain and the information files just keep expanding.” Oldland notes that the last four medical office projects his firm has worked on no longer include a Records Room. Why? – Electronic databases. And the non-existent record room is not the only noticeable change. “Next time you’re at the physician’s office look closely at what’s in the
exam room,” he continues. “You will likely find a monitor screen and keyboard on the counter.” Patient records are now done right in the exam room during the patient’s visit. And with nearly every medical practice using digital technology; lab results, scans, images, etc. performed outside the practitioner’s office are sent electronically and the primary physician is able to discuss this information with the patient during the examination. “I can’t remember the last time a written prescription was handed to me. My doctor simply emails the pharmacist before I leave the exam room,” Oldland remarks. “I have to imagine that transcription time has been greatly reduced for the physician and that records are more accurately kept by the integration of the computer in the exam room.” Headquartered in Salisbury, AWB Engineers delivers a comprehensive group of services that produce an integrated design package for your project. AWB Engineers’ in-house staff provides site design, architectural design, structural, mechanical, and electrical engineering services tailored to address your specific and unique project needs. AWB Engineers’ staff members are capable of not only producing designs for new construcLifeMatters™ is recognized and approved by the Maryland Dept. of Health and Mental Hygiene Office of Quality Care as a licensed Residential Service Agency.
LifeMatters™ works with you and your family to provide solutions to your personal care needs for you or a loved one. We offer a host ofservices – from light housekeeping & meal preparation to total care assistance – customizing our service to our CLIENT’S needs and their family’s desires for their loved one to empower independent living and to improve a better quality of life. We provide you with “PEACE OF MIND” and do so with great pride and a commitment to our clients being comfortable and happy!
Additional Services:
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(410) 341-0600 Salisbury ◊ www.pinnaclehq.com
Image File: Design of exam room for Bayside Pediatrics in Annapolis, MD. Note the consultation area included in the casework design.
tion projects, but also of developing renovation plans that allow your company to grow while maintaining current operations. AWB Engineers’ experienced team of engineers and architects work together with your staff to develop design solutions that will meet the needs of your business - both today and into the future. When you are ready to begin your next project, please call to discuss
how AWB Engineers can help you reach your business goals through our quality facility design solutions. Contacts: G. Matthew Drew, PE Executive Vice President mdrew@awbengineers.com Kevin B. Oldland, AIA, CSI Principal Architect koldland@awbengineers.com (410)742-7299
PAGE 28
Business Journal • September 2013
Salisbury Commercial Warehouse Business After Hours Salisbury Commercial Warehouse hosted a Business After Hours at their in-
dustrial complex on Tuesday, July 23. Chamber members and complex tenants, Salisbury Commercial Warehouse, Moss Hill Self Storage and Delmarva Shredding gave attendees information about their services. Our host, Mark McIver told attendees stories about the renovations within the complex while they enjoyed his homemade, smoked pig.
Our hosts, Mark and Hala McIver and their family LORA MAKES DONATION - The Community Foundation of the Eastern Shore (CFES) accepted $15,000 from the Local Owner Restaurant Association (LORA), which established a scholarship fund through the Foundation in 2011. LORA raises money for their scholarship program through annual events like the “Tastes for Tomorrow” Gala and donations from individuals and businesses. LORA provides local students with $1,000 to $2,000 scholarships to pursue higher education with a focus in the culinary arts and hospitality field. Pictured, from left, standing: David Wharton, president, LORA; Barbara Wharton, LORA member and owner of Cakes by David; Doug Wilson, president, Community Foundation; Lynn Brocato, associate member, LORA; and Jeff Merritt, associate member, LORA.
Rob Duma of Davis, Bowen and Friedel, Heather Duma of Congressman Andy Harris, Kristin Smith of Otway, Russo and Rommel, Bethany Miller of Nationwide Insurance, Steve Wilson of Subrunners and Ashley Stern of PKS & Company
Tamara Lee-Brooks of Wicomico County, Clay Tarpley of Salisbury Neighborhood Housing and Sophia Smecker of Salisbury Area Chamber of Commerce
John Rankin of Delmarvawine.com and Dave Eccleston of Delmarva Shredding & Recycling
Business Journal • September 2013
PAGE 29
SEPTIC SYSTEMS
The Eastern Shore Business Leadership Network and the Salisbury Area Chamber of Commerce presented Wicomico County Public School’s Special Education Department with a plaque for appreciation of their partnership of serving youth who are transitioning to post secondary school or work. Pictured is Jackie Gast, director, Eastern Shore Business Leadership Network; Bonnie Walston, director of Special
From left: E.C. Townsend, regional director of the Division of Rehabilitation Services; Dr. Ray Hoy, president, Wor-Wic Community College; Dr. Stephen Capelli, vice president for Academic and Student Affairs.
Celebration honors partnership The Eastern Shore Business Leadership Network and the Wicomico County Board of Education, Special Education, held Wicomico County’s Maryland Seamless Transition Collaborative Celebration on Aug. 12, at Wor-Wic Community College commemorating a three year partnership to improve postsecondary outcomes for students with disabilities. As a result of the partnership, transitioning program improvements have been made county-wide that include
earlier identification and enrollment of eligible students, increased family involvement, workplace preparation training, summer youth employment, linkages with community agencies, benefits counseling. In addition, a tri-county council will continue the momentum as School to Work: Education, Employment and Transition (S.W.E.E.T.). For more information, contact Barbara Bell, transition specialist, at 410677-4430.
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Are you prepared for the costs of long-term care? Like everyone else, you hope to remain physically and financially independent your entire life. And you may well achieve this goal. Nonetheless, the future is not The national average ours to see, so you’ll want to rate for a private room prepare yourself for as many in a nursing home was contingencies as possible — more than $87,000 per one of which is the high cost of long-term care. year in 2011. As you may know, longterm care primarily refers of Long-Term Care Costs. The same to nursing home expenses, but it also survey found that the average privateincludes services provided in your own pay hourly rates for home health aides home. In either case, though, it could be and homemaker companion services expensive. were $21 and $19, respectively. The national average rate for a priWith luck, of course, you won’t need vate room in a nursing home was more to worry about these types of expenses. than $87,000 per year in 2011, accordBut consider this: People who reach ing to the 2011 MetLife Market Survey age 65 have a 40% chance of entering a
Investing
DZS welcomes board members The board of directors of the Delmarva Zoological Society (DZS), the non-profit organization that raises money for capital improvement projects and exhibits at the Salisbury Zoo, welcomes four new board members. New board officers elected at the July board meeting are: chairman, Roxane L. GabriBright elson, a CPA and manager at PKS & Company, PA; vice chairman, Ashley A. Bosche, Esquire with Cockey, Brennan & Maloney, PC; secretary, Amy Taylor Sevigny, Esquire with Otway, Russo & Rommel, PC; and treasurer, Cheryl Young, vice presiHerman dent, First Shore Federal Savings and Loan. The new board members include Arlette Bright, Esquire, The Law Offices of Arlette Bright, P.C.; Dr. Margo Handy, assistant superintendent for instruction and Handy student services for the Wicomico County Public School System; Judy Herman, longtime volunteer; and Tom Johnson, owner and CEO of Eastern Shore Forest Products, Inc. Arlette Bright, Esquire is a Parkside high school graduate and Salisbury na-
tive who went on to graduate from The American University and from Widener Law School in Wilmington, Del. She worked at various prestigious law firms before moving back to the area and opening her own Johnson practice where she specializes in corporate and business law, estate planning and estate and trust administration. She resides in Ocean City with her husband, Bruce and their three children. Dr. Margo Handy, assistant superintendent for instruction and student services for the Wicomico County Public School System, graduated from Morgan State University with a master of education, and Wilmington University with a Phd in educational leadership. Judy Herman moved to Salisbury in 2007, where she quickly became active in her neighborhood homeowner’s association and the Green Hill Country Club. In addition to volunteering for Women Supporting Women, Judy has been volunteering with DZS for a number of years, and is credited with the original idea for Just Zoo It!, the fundraising campaign where students collect coins for the Zoo at Halloween. Judy and her husband, Ed, reside in Quantico. Tom Johnson, owner and CEO of Eastern Shore Forest Products, Inc., was born and raised on a small farm outside of Salisbury where he lives with his wife, Anita and their daughter, Lindsey. There are more than 30 different species of animals on his farm. To learn more about DZS, visit www.RenewTheZoo.com.
nursing home, according to a study by the U.S. Department of Health and Human Services. And about 10% of those who enter a nursing home will stay there five or more years. Clearly, if you take no steps to prepare yourself for the potentially devastating costs of an extended nursing home stay, you could be jeopardizing the assets you’ve worked so hard to accumulate. Even worse, if you run through your money, you might end up creating a financial and emotional burden for your grown children. Unfortunately, many people assume that a federal or state government program will help them pay for their long-term care expenses. However, Medicare pays only a small portion of nursing home costs, and to be eligible for Medicaid, you would likely have to divest yourself of most of your financial assets. Consequently, you’ll probably need to find another way to pay for long-term care. Fortunately, there are investment or protection vehicles designed specifically to help you meet long-term care expenses. Your financial advisor can help you pick the option that’s most appropriate
for your individual situation. Having the ability to pay for longterm care is obviously important. But other issues may also enter the picture. For example, if you need to enter a nursing home, you may be suffering from a physical or mental disability that might prevent you from handling your own affairs. This impairment could prove disastrous to your finances — which is why you can’t afford to take that type of chance. Instead, consult with your legal advisor to determine if you can benefit from a durable power of attorney — a document that lets you delegate your financial decisions to a relative, close friend or anyone else you might choose. None of us like to think about spending time in a nursing home or needing round-the-clock care in our own homes. However, life is unpredictable. But even if you can’t avoid the need for longterm care, you can take steps to help reduce the financial strain it can cause you and your family. This article was written by Edward Jones for use by your local Edward Jones financial advisor.
Unlike other chores that pile up in the driveway, clutter the garage or run wild in the front yard, your financial situation is a little less obvious. That’s why it’s so important to take advantage of our complimentary financial review at least once a year. We will discuss the different strategies available to help put your finances in line with both your short- and long-term goals.
To schedule your complimentary financial review, call or visit today. Dennis W. Hopson, CFP®, AAMS® Financial Advisor
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Business Journal • September 2013
PAGE 31
Cafe expands with new location Zeppole Café recently added another location at the intersection of Isabella Street and Rt. 50 in Salisbury. Coffee and donut lovers will now be able to drive-thru, order and be on their way. Austin Zduriencik, owner of both locations, the original of which is on Mount Hermon Road stated, “We recognized the value in providing a quick drive-thru coffee and donut business serving our morning commuters that don’t have any extra time to get out of their vehicle.” At both locations, Zeppole’s makes “the best lattes in town,” according to Zduriencik and his regular customers of about 3,000 per month reinforces that remark. While others are shutting down, Zeppole customer passions run high which in turn allowed Austin to take a look at his business plan and concluded that a drive-thru Zeppole’s would be a part of the 2013 business. “It’s not only the specialty coffees that keep our customers coming back,” acknowledged Zduriencik, he explained that sharing his family tradition of Zeppole pastry has given his patrons a unique experience while enjoying that cup of coffee. At the Café, two Zeppole also accompany the luncheon sandwiches introducing
these “Italian Donuts” to all. “Food connects us with our past,” commented Zduriencik, “and tradition seems to be an important part of family togetherness that he is happy to share.” Zeppole, pronounced “ZAY-poelay,” has an interesting history. Dating back to the Middle Ages, there was a severe drought in Southern Italy, Tunisia and Egypt area where people prayed to St. Joseph for rain. When it finally did rain, Tunisians celebrated by baking these special pasties and dedicated the occasion as St. Joseph’s Day and naming St. Joseph as the Patron Saint of Pastry Chefs. Some call Zeppole, St. Joseph Day cakes. In Egypt the tradition is also evident but the pastries are called Zalabiyya. Zippula is the Sicilian name. Whatever the name, customers find them delectable with their morning tea or coffee. Both locations offer specialty coffees and other drinks. Zeppole at the Rt. 50 and Isabella Street intersection is drive-thru only and Zeppole Café, 1207 Mount Hermon Rd., Salisbury, is open for breakfast and lunch, sit down or carry out, with free WiFi available, 6 a.m. to 5 p.m. Coffee connect meetings are popular at the Café.
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PAGE 32
Business Journal • September 2013
Elliott adopts healthy lifestyle to keep the weight off By Carol Kinsley Ten years ago, Gamee Elliott, State Farm Insurance agent, served as president of the Salisbury Area Chamber of Commerce, which she says was one of the highlights of her professional career. Recently she has accomplished another impressive feat: she lost 100 pounds and has kept it off. Naturally, people have noticed and want to know how she did it, so she agreed to share her story. “I agreed to do this article not to brag or boast, but to hopefully inspire others to think about their own health and fitness level and help in any way I can. I know it’s made a huge difference in my life.” Elliott said. “Let me dispel any rumors that I’ve been sick or had a weight loss procedure or that I am on some fad diet,” explained Elliott. “Actually, people are almost disappointed when I tell them I did it the old-fashioned way with healthy eating and exercise.” It all started about two years ago. Elliott loves to be outdoors and had planned an active vacation to include lots of hiking, biking, beach walking and sightseeing, but after every meal she felt like taking a nap. It was then that she realized she was sick and tired of being sick and tired. So she decided when she got home she would take control of her life, starting with control of her health. “Our health is our most important asset and we need to take better care of ourselves. Yes, there are a lot of distractions. Between our business, our careers and our families, life happens! But if we don’t take care of our own health and make it priority, who else will?” Elliott quizzed. “And if you are a business owner or key leader, think of how many people depend on you. We can’t afford to let a disease, disability or death affect our business because we did not take care of our own health,” she added. One of the first steps she took was to educate herself about healthy living. Knowing obesity can lead to disease, diabetes, disability or death, she decided she did not want to be morbidly obese anymore. Local residents may remember Elliott was quite an athlete at Mardela High School in the ‘70s. She played field hockey, basketball, softball and ran track. As a freshman and again as a senior, she was voted Most Valuable Player of the softball team. She has a college degree in recreation and parks administration, and first came in contact
Gamee Elliott
with the Chamber of Commerce while working with the Wicomico County Department of Recreation and Parks as youth council program director. But as she often tells people, “If you only put on 5 pounds a year for 20 years, that’s 100 extra pounds! It somehow creeps on when we’re not looking, and then one day you see a picture of yourself and think, who’s that fat person wearing my clothes? Reality hits!” Elliott continued, “There is an incredible movement right now of people declaring war on obesity and taking back control of their health and I wanted to be part of that movement. “It all begins with your commitment to change to a healthier lifestyle. It’s not just a diet, it’s deciding to live a healthy life for the rest of your life and do whatever it takes to be healthy. Weight loss is an excellent by-product of healthy living and healthy eating. “I read where, ‘You can’t eat like a fat person and expect to be thin. You must think and eat like a thin person to be thin and healthy.’ The most important element to healthier living is healthier eating, better nutrition. My college roommate was extremely healthy and I used to make fun of her and call her a ‘Food Nerd.’ Now I have realized that in order to be extremely healthy, I had to become a ‘Food Nerd.’ I’ve decided, hey, if that’s what it takes, that’s what I am going to do! I’ve prayed to the Good Lord to help me get healthy and this is the path He has led me down, healthy living.” Elliott also turned to her doctor for help. She cautioned you should involve your doctor before starting any diet or
exercise program, especially if you have any underlying health issues already. She got a complete physical and blood profile before she started. “Compared to where I am now, the differences that can be seen are amazing.” she said. “No more high blood pressure medication for me.” She also recommends getting checked for any food allergies or sensitivities you may have. Often some of the foods you love and crave are the ones causing you the most problems. Sugar was one of the first foods to be eliminated. Elliott explained: “Like most of us, I grew up eating comfort foods, but sugar is not your friend. It is the enemy and it’s a major ager. We have distorted our taste buds by eating too much sugar, and eating sugar makes you crave more sugar. It’s a vicious cycle that you must break. “You need to detox from sugar. After a couple of weeks of not eating sugar and sugar substitutes, you will not miss them. In fact, I think giving up sugar was easier than giving up starches and carbs.” Maintaining a healthy blood sugar level and eating lower glycemic foods helps you, whether you are diabetic, pre-diabetic or just want to live a healthier life. Blood sugar spikes are what make you hungry; get that under control and you can conquer cravings. Convert to the taste of sugar in fruits and vegetables. They are naturally sweet and delicious. Elliott kept a food journal in a simple spiral notebook for a year, recording what she ate and the calories consumed each day. If you prefer to use a computer, you can accomplish the same thing (at no charge) online at www.webmd. com/diet/food-fitness-planner. “Healthy eating is about what we eat, when we eat it and how much we eat. Diets are often about deprivation. It’s
Three parts to a healthier lifestyle
1. Proper nutrition is the most important thing. • In with the fruits, vegetables and lean meats. • Out with the refined carbohydrates and fast foods. • Out with the breads, potatoes, pasta and rice. • Hydrate! Drink plenty of water. • Cut out the sugary beverages including those with artificial sweeteners, and especially unnatural energy drinks. • Alcohol is considered to be the ultimate diet buster - You not only pack on the pounds from the calories consumed, but it also lowers your inhibitions to overeating. 2. After nutrition is exercise. • Move! Simple walking is an exercise. Start simple and build on that. • If you can’t walk for 15 minutes without huffing and puffing, or climb a flight of stairs without gasping for air, you need to do something that fits into your day. 3. After exercise is sleep. • Get plenty of restful, restorative sleep. Sleep is hugely important to healthy living. • Make it quality sleep, in a cool, clean, dark, quiet environment. • Aim for 7 to 8 hours per night, 8 is preferred. • Go to bed early. Studies show that our adrenal glands clean early in the night, like between 10 p.m. and 2 a.m. Going to bed later stunts this cycle and our glands don’t clean as well if we miss that window. • Research recommends we should eat our last meal 3 hours before bedtime, go to bed early, get up early and exercise to get our metabolism going early in the day.
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Business Journal • September 2013
Elliott said in order to lose weight and keep it off, you need to change your lifestyle. Surround yourself with healthy food and make healthy food choices. You control what you cook or prepare. You have to become your own food manager.
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The grocery store is your friend; the drive thru window is not. You can find regular, healthy food at your local grocery store. Read labels for calorie, serving size, fat content and sodium levels. Stock your house or your office with healthy food choices. You can still eat out, Elliott said. You just have to scour the menu for healthy choices or put together your own healthy combinations.
Sugar is addictive • We are a nation of sugar addicts and we don’t even know it! • No wonder we are addicted to sugar, did you know that sugar is the cousin to cocaine? • Sugar is so highly addictive, that when lab rats had a choice between sugar and cocaine, they chose sugar. • Sugar is everywhere. They even put it in products like lipstick and toothpaste. It’s almost inescapable.
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not about starvation or deprivation; it’s about converting to healthy eating,” she said. Although she did not follow a “set diet,” her food choices most closely resemble the Paleo, or “cave man diet.” What did the caveman eat? What food is in its most natural form? If it had to be processed, it generally is not good for you, Elliott said. “People say that they’re too stressed out or busy to eat healthy. The amazing thing is that healthy eating and exercise helps dissolve stress. Unhealthy eating should not be your reward for making it through a stressful day. It only compounds the problem by making you feel worse. Believe me, I’ve been there. “Far too many people have acquired a taste for unhealthy food. What needs to happen is for people to acquire a taste for healthy food, as your health and life depend on it. I was surprised to learn I actually enjoy eating healthy, and I feel so much better, both internally and about myself.”
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Exercise goes hand-in-hand with good nutrition. Elliott works out at a gym on Mondays, Wednesdays and Fridays and takes a brisk neighborhood walk on Tuesdays, Thursdays, Saturdays and Sundays. “I like to roll out of bed and exercise,” she said. “It not only gets my metabolism going early, but also makes sure I get that all important workout in and not preempted by other activities during the day.” Elliott lost 23 pounds the first month, 17 pounds the next, and 10 pounds per month thereafter, until she reached her goal of 100 pounds lost and stabilized. “I am now at my more natural set point given my diet, exercise and sleep patterns. I plan to maintain this healthy lifestyle for the rest of my life. I feel great and would love for my fellow chamber members to join me,” she challenged.
PAGE 33 Think it’s too late for you? “You’re never too old to get healthy,” Elliott said. “My mom, who is 86, recently lost 25 pounds from just being around me, listening to me yammer about making healthy food choices and eating less.” Elliott credited several sources with helping her understand fitness and nutrition. She called them a “cerebral approach to weight loss” because these books not only helped her understand what to do and how to do it, but why is so important. They include: • The Amen Solution: The Brain Healthy Way to Lose Weight and Keep it Off, and The Secret to being Thinner, Smarter, Happier (available in CD or DVD) by Dr. Daniel G Amen. • The Blood Sugar Solution by Dr. Mark Hyman – Not just for diabetics, this book helps anyone who wants to live a healthier lifestyle and understand the role that our blood sugar plays in our eating habits and life. • Eat to Live: The Amazing NutrientRich Program for Fast and Sustained Weight Loss by Dr. Joel Fuhrman. • You, on a Diet: The Owner’s Manual for Waist Management by Dr. Mehmet Oz. • Younger Next Year, also Thinner This Year by Chris Crowley. Elliott also suggested watching the Dr. Oz Show on weekday afternoons.
PAGE 34
Business Journal • September 2013
Barnes & Noble Business After Hours Barnes & Noble held a Business After Hours event on Wednesday, June 10. Community relations manager, Alaina Van Gelder spoke about the many options for businesses including their free Discount Purchasing Program. She also made attendees aware of the discounts on bulk purchases of NOOKs, Giftcards, and books. Barnes & Noble staff prepared desserts and coffee from their café for networkers to enjoy.
CHECK PRESENTATION - Mike Thielke, executive director of the Eastern Shore Entrepreneurship Center, presents a check in the amount of $2,500 to Nina East, president SACC Foundation, for a sponsorship of Pencil to Plow 2013, the farming entrepreneurship training program conducted by the SACC Foundation in partnership with the University of Maryland Extension Office.
Barnes & Noble Community Relations Manager, Alaina Van Gelder and staff
Business Expo Continued from page one
Both organizations strive to advance and expand the entrepreneurial ecosystem on Maryland’s Eastern Shore and are collaborating to lead a business plan competition that will draw greater attention to the Eastern Shore and attract entrepreneurs to the opportunities and resources available in the region. The application process for the competition has begun and they are looking forward to more submissions. The final round of the competition
Charity Zajac of Red Lobster, Jennifer Layton of Layton’s Chance Winery, Clay Tarpley of Salisbury Neighborhood Housing and Ginger Donovan of BB&T Bank
Millie King of Flexera, Greg Reddell of State Farm – Greg Reddell, Jeremy Heslop of Omni Technology and Tracy Reddell of Long & Foster
Cathie Thomas of BBSI and Rachel Benjamin of Sweet Serenity Chocolates
will take place during the business expo. A maximum of five individuals or teams will make it to this round and will present in front of a panel of judges. The winner will then be announced during the Business After Hours. Sponsorship opportunities are available for the Business Expo. There are multiple levels of sponsorship so don’t miss out on this great opportunity to promote your business. For more information or to sign up as an exhibitor, contact Shannon at the Chamber at 410-749-0144 or slayton@ salisburyarea.com.
Business Journal • September 2013
PAGE 35
NEWS FROM WICOMICO COUNTY TOURISM
Autumn festival celebrates wine industry
With summer behind us and a new season on the horizon, minds quickly turn with the anticipation of fall favorites including the changing of leaves, pumpkin carving and, of course, fall festivals. This year, Wicomico County’s Autumn Wine Festival returns to Pemberton Historical Park for its 11th year on Saturday, Oct. 19 and Sunday, Oct. 20. The Autumn Wine Festival is unique in that it is one of only seven events held in the State of Maryland sanctioned by the Maryland Wineries Association (MWA), a non-profit 501(c)6 trade organization founded with the mission to develop and expand the grape and wine industry in Maryland through education and promotion. As MWA advances its mission, the state’s wine industry continues to grow. This is evident here on the Eastern Shore as several local wineries have launched in recent years including Wicomico County’s own Bordeleau Vineyards as well as nearby Layton’s Chance and Costa Ventosa. Growth throughout the state resulted in an 11.6% increase in sales since 2001. Current sales are estimated to be
over $24.4 million annually as growers now produce over 420 different wines which are sold in more than 800 retailers and 300 restaurants. The growth of the wine industry not only makes for an enjoyable glass of vino, but it is also beneficial as it brings in sales tax revenue to the state, jobs to the regions where wineries are based and a boom to the agricultural sector as the majority of grapes are grown in state. In continuing the mission of MWA, 20 Maryland wineries will be on site at this year’s Autumn Wine Festival offering wine education and the opportunity to sample their creations. For a more intimate look at the wine industry, private and corporate tents have been made available for the first time. Businesses or organizations can utilize their own private space to provide staff or clients a more in-depth look at the wine industry by enjoying tastings with vintners and winemakers, a private guest appearance by Laurie Forster, The Wine Coach and educational opportunities with MWA. Additional amenities increasing the comfort of guests include reserved parking, hors d’oeuvres and
private facilities. For more information on the Autumn Wine Festival or the Corporate Tent
Program, visit www.AutumnWineFestival.org or call Carolynn Chlada at 410548-4900.
The Autumn Wine Festival returns to Salisbury on Saturday, Oct. 19 and Sunday, Oct. 20, at Pemberton Historical Park.
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Business Journal • September 2013
PAGE 36
20-somethings are struggling in this economy By Allison Conick PNC Bank
Financial independence is even more elusive than it was two years ago for 20-somethings coming of age amid global economic uncertainty. The second nationwide PNC Financial Independence Survey reports that Millennials, those ages 20-29, are far less financially independent than the group was just two years ago, when the first national survey was conducted. Only 17 percent of the group with at least some college education claim to be “totally financially independent,” a decrease of 26 percent compared to 23 percent in 2011. Additionally, more than half, 58 percent, rate themselves behind where they expected to be in terms of financial success, a 26 percent increase since 2011. The good news is that optimism remains high – 60 percent of 20-somethings who do not identify as “totally independent” are determined to be independent soon. Twenty-somethings identified paying the bills, obtaining full-time employment in their preferred profession and moving out of their parents’ home as the top factors essential to achieving financial independence. According to a PNC economist, “Millennials suffer from a failure-tolaunch syndrome directly related to the surge in unemployment during the Great Recession and slow pace of recovery. It is not a lack of ambition we are seeing in this data. It’s more about a lack of opportunity that has hindered many young adults’ progress against their professional and financial goals.” Money Tips for Millennials PNC offers the following tips to help 20-somethings feel more in control of their financial future: Stay calm. The good news is time is on your side – you’re young. When getting started, it’s important to think and be concerned about your financial future. Just don’t beat yourself up for not meeting your own expectations so soon. Make it a game. If you treat budgeting like a game you seriously want to
win at, instead of a chore you avoid, you could come out way ahead. Pay yourself first. Establish a regular savings program. A 401(k) plan through your employer is a great place to start. Avoid debt traps. Not all debt is bad, but seriously consider interest rates to be sure you don’t accumulate high-interest debt that can keep you from using
that money to save or invest. Rein-in spending. Fight the urge to splurge. Paying for extra items with cash only is a good way to manage credit card expenses and lower the potential for high-interest debt. Set and stick to a budget. It sounds easy, and very basic, but this can be the hardest habit to adopt. Make use of
online money management tools, such as PNC Virtual Wallet®, that can help you better manage expenses, payments and savings.
About the author Allison Conick is the manager of the PNC Nanticoke branch in Salisbury. She can be reached at 410-543-1505.
Attendees gathered outside Salisbury University’s Perdue School of Business to show United Way of the Lower Eastern Shore support at the 2013 “Be the One” CEO & Campaign Coordinator Breakfast hosted by Jim Perdue of Perdue Farms. This was the eighth year the breakfast brought over 200 local business and community leaders together to officially kick off the 20132014 United Way campaign season.
United Way kicks off campaign with breakfast United Way of the Lower Eastern Shore recently held the 2013 “Be the One” CEO & Campaign Coordinator Breakfast. As an annual event, this was the eighth year the breakfast brought local business and community leaders across the lower shore together to officially kick off the 2013-2014 United Way campaign season. Over 200 attendees gathered at the Perdue School of Business at Salisbury
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University to hear inspirational speeches and updates on how United Way is impacting the community and changing lives throughout the Lower Eastern Shore. Host, Jim Perdue of Perdue Farms and presenters Pete Bugas of Interstate Container, Dr. Memo Diriker of Salisbury University’s BEACON, Ruth Ann Jenkins of Wicomico County Human Resources, Steven Marshall of Somerset County Emergency Services and
Kathleen Mommé of United Way of the Lower Eastern Shore, emphasized support of United Way and encouraged increased involvement from other local businesses. A special presentation by Alex Dameus of Salisbury Horizons concluded the program. Event attendees were also entertained by the musical talents of Christi PruittKnierim of United Way’s Young Leaders Society.
Ocean City on top 10 list for vacation homes
As mortgage rates near record lows and banks become more lenient with lending, the demand for vacation homes is rising. 24/7 Wall Street (an online financial news corporation), first reviewed the 10 most searched places for vacation homes, on a real estate listing service. They looked at the median asking price in each area and ranked and published them accordingly. Marketwatch.com, an entity of the Wall Street Journal, recently republished the findings and reported Ocean City as number four on the list. “Families are jumping at the chance to make the second/vacation home purchase,” said Mark Fritschele, Condominium, Realty, LTD and Coastal Association of Realtors member. “Interest rates are better than they have ever been and the potential tax savings on a second home can’t be beat.” “Absorption rates are higher and inventory is shrinking, which means there is a demand for new development,” said Sheila Dodson, CAR executive director. “After our inventory shrinks to a certain point, prices will have to go up. So now is the time to invest. Buy now and retire later. In the meantime, rent the property to start paying it off until you are ready to move in permanently.” “Ocean City, Maryland offers affordable beach front property paired with a wide variety of amenities and conveniences,” said Dodson. “The numbers reflect the demand for beach front property in the resort town with a 114% increase in new contracts in 2013 over 2012, settlements up by 18% and the average median sale price coming in at $275,000.” “Ocean City is a family oriented resort with easily accessible, free, public beaches and a multitude of peripheral resources surrounding the town,” said Joy Snyder, Prudential PenFed Realty and Coastal Association of Realtors member. For more information on CAR, visit www.coastalrealtors.org.
Business Journal • September 2013
PAGE 37
RIBBON CUTTING - Chamber members were invited to check out BB&T’s new, Salisbury University-themed branch on South Salisbury Boulevard. Guests were welcomed by SU’s mascot, Sammy the Seagull and words from SU’s President, Janet DudleyEshbach.
RIBBON CUTTING - Red Lobster invited Chamber members to be a part of their grand reopening. Guests were given the feeling of dining seaside with a fresh, new design inspired by the New England coast. Afterwards, an open house invited attendees to try new menu items and refreshments.
Mr. Go-Glass: From five employees to six locations serving the Eastern Shore “We’re a service business, started right here in Salisbury, with glass as our core product,” stated Doug Linderer, the second generation owner of Mr. Go-Glass. In addition to Salisbury, Mr. GoGlass now has locations in Dover and Lewes, Delaware; Easton and Ocean Pines, Maryland; and Accomac, Virginia. The company serves many different customer groups in the auto, home, and business glass segments. For the home, its products range from mirrors to custom shower doors and patio glass
Patron Spotlight to screens and more, as well as glass for table tops, etching services, plexi and similar products. For business, they provide storefront installation, commercial door replacement and repair, as well as a host of contractor services. Mr. Go-Glass adds value with free
in-home or on site estimates and has the only fast turnaround, “roller press” insulated glass line on the Shore…which translates to rapid replacement of broken insulated glass for home or office. They’ve also been lauded for their best practices in safe, quality windshield installation. “We are a ‘Charter Registrant’ of the Auto Glass Safety Council. We invest time and money in order to deliver quality and safety to our customers. Many people don’t realize that their windshield is a (government designated) safety device- like seat belts and air bags. If it pops out due to faulty
installation - in the event of a collision or rollover- all sorts of bad things can happen. And the company also offers a first of its kind measure of financial security in the form of its “Unbreakable Windshield Guarantee,” free for the asking on all consumer-paid windshield installations. Brett Towers, the new Salisbury manager, can answer any questions about the Unbreakable Windshield Guarantee, and is eager to demonstrate the Mr. Go-Glass service and quality difference.
Business Journal • September 2013
PAGE 38
Journal Personnel File Davis elected chairman
Olin S. Davis III, chairman of the board of Choptank Electric Cooperative, was elected chairman of the board of the Virginia, Maryland and Delaware Association of Electric Cooperatives (VMDAEC) for 2013-2014 at the VMDAEC annual Davis meeting in Dover, Del. Davis, a sixth-generation farmer from Galena, has been a member of the Choptank Electric board since 1989. VMDAEC is the trade association for 15 consumer-owned, not-for-profit electric distribution cooperatives that serve Delaware, Maryland and Virginia.
Gordy joins Tilghman Oil
Mark Gordy has joined Tilghman Oil Company as a driver/ salesman. Gordy, who brings a strong background in the poultry farming industry, resides in Delmar, Del., with his two children.
Gordy
Parsons joins firm
Attorney Scott Robertson, managing partner of Roberson & Robertson, P.A., accident attorneys of Salisbury, have announced that Heather Parsons has joined the firm as a legal assistant. Parsons is bilingual in both Spanish and English, and Parsons previously worked locally as a medical assistant.
Nechay named executive director Jim Perdue, chairman of Perdue Farms and president of the Arthur W. Perdue Foundation, and the Foundation’s Board of Directors, announce that Kim Nechay has been named executive director of the Arthur W. Perdue Foundation. The Arthur W. Perdue Foundation, the charitable giving arm of Perdue Farms, awards grants for the improvement of life in the areas where Perdue facilities are located through the support of education, agriculture, the enviNechay ronment, health and social services, public safety and fighting
hunger and poverty. Nechay has built a career in philanthropy and board management. She served some 12 years as director of development for Salisbury University (SU) and assistant director of the Salisbury University Foundation. For the past three years, Nechay served as the managing director of Cherrywalk Consulting LLC, a firm that focuses on serving the needs of non-profit organizations on the Eastern Shore of Maryland. Nechay has an undergraduate degree in marketing from Wheeling Jesuit University and a master’s of business administration from Salisbury University. She lives in Hebron with her husband, Frank, and three daughters.
Cox named Rotarian of the Year
Wesley Cox, CCIM, senior advisor with Sperry Van Ness – Miller Commercial Real Estate in Salisbury, was recently awarded the Rotarian of the Year award by the Wicomico Rotary Club. The purpose of the award is to recognize someone that has demonstrated exemplary humanitarCox ian service with an emphasis on volunteer efforts and active involvement in helping others. Cox is a senior advisor with SVN-Miller, who specializes in the sale and leasing of commercial properties.
Johnson joins Wellness Center
Sandi Johnson, LCSWC-C has joined The Personal Wellness Center as a fulltime counselor. Sandi, a licensed clinical social worker with years of experience, believes that the challenges we are facing in modern life are best addressed with a holistic approach, mind, body Johnson and spirit. In addition to traditional training, she is a certified hypnotherapist and Reiki practitioner. To make an appointment with Sandi, call 410-742-4032.
Alder appointed co-chair
Sperry Van Ness – Miller Commercial Real Estate announces that Ben Alder has been appointed as co-chair of the Land Product Council for Sperry Van Ness International. Alder will serve as a liaison for Sperry Van Ness brokers in 165 offices covering 350 markets nationally to help serve land clients with their needs. Alder serves as senior advisor for Sperry Van Ness – Miller Commercial Real Estate in Salisbury, specializing in land and farm sales in Maryland and Delaware. He
is working towards his Accredited Land Consultant (ALC) designation, and was recently ranked #77 out of over 800 advisors in three countries. To date, he has closed transactions on over 7175 acres of land totaling over $42M in sales since 2004.
Alder
Thompson joins SVN-Miller
Janiene Thompson has joined Sperry Van Ness - Miller Commercial Real Estate as an administrative assistant and receptionist. Janiene has a B.S. in business administration and over 25 years of administrative experience. Prior to joining SVN-Miller, she worked at UniFirst Corporation Thompson as an administrative assistant.
Ward joins Long & Foster
Long & Foster Real Estate, Inc. welcomes Rebecca Ward to its Salisbury office, located at 1315 Mt. Hermon Rd. Ward is a top producer with 9 years of real estate sales experience and knowledge and produced more than $3 million in sales volume last year. Ward For more information about Long & Foster, visit longandfoster.com.
Bustamante joins WSW
Cristina Bustamante has joined Women Supporting Women at their Ocean City office. After being an intern for less than two months, Cristina will be involved in the day to day operations as well as helping in the preparations for this year’s Motorcycle Poker Run and PutBustamante tin’ On the Pink at Deer Run Golf Club. Bustamante, a senior at Salisbury University double majoring in marketing and management, will graduate in December 2014. She is from Bel Air.
CoreFirst welcomes interns
CoreFirst Human Performance Center in Fruitland welcomes two interns,
Logan Brittingham and Evan Thomson who are both exercise science majors at Salisbury University. Brittingham, a senior at SU, plans to graduate in May of 2014. Thomson, also a senior, will graduate in December. After graduation, Brittingham hopes to either continue her education and earn her doctorate in physical therapy or pursue a career with the Maryland State Police. Thomson hopes to become a medical evacuation pilot.
Chesapeake welcomes associates
Chesapeake Utilities Corporation has announced that John “Jack” Lewnard has joined the company as vice president of business development. In addition, David De Caro and Gregory Ballheim have both joined the company as strategic development directors. Dr. Lewnard has over 30 years of experience in diverse research & development, engineering and business development roles, including commercial development, process and project engineering, and intellectual property management. Prior to joining Chesapeake, Dr. Lewnard was vice president and chief technology officer of the Gas Technology Institute (GTI). De Caro brings more than 20 years of management and technical experience to Chesapeake. He comes to Chesapeake from Cardno ENTRIX, Inc. where he was a senior consultant and project manager. De Caro is a certified professional wetland scientist and member of the National Association of Environmental Professionals. With more than 12 years of energy industry experience, Ballheim comes to Chesapeake from Bradley Energy U.S.A., where he was a senior vice president and strategy development advisor. For more information about Chesapeake Utlities, visit www.chpk.com.
Whitehair named general manager
A seasoned broadcasting professional with extensive experience in radio production and a strong background in classical music has been appointed the new general manager for Delmarva Public Radio (DPR). Dana E. Whitehair’s career in public radio has spanned three decades. He has worked at wellregarded stations in the East including WXXI in Rochester, Whitehair NY, whose 91.5 has a classical music format, and WSCI in Charleston, SC, which features both classical music and news/talk. Much of his career has been at the University of Texas at Austin’s KUT,
Business Journal • September 2013
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Journal Personnel File where he assumed increasing responsibilities during his 17 years there. His first position as general manager and director was at WNCW in western North Carolina, whose signal was heard in parts of five states. In the coming months, the stations will move from their original home in Caruthers Hall, which is slated for demolition, to temporary facilities at the East Campus Complex. DPR’s out-of-date equipment will be replaced and a new tower built nearby. The licenses for the stations also will be transferred from the SU Foundation, Inc. to the University, where DPR is expected to form closer ties with SU academic programs. SU has reaffirmed its commitment to DPR for at least three more years and is looking to a change of leadership to make the stations sustainable. Public radio nationwide is experiencing challenges, he noted, and “The connection between a public radio station and its community is crucial. I’m happy to be here. I love public radio. Delmarva is a unique area, and there are exciting possibilities. I see DPR fulfilling a need—and succeeding.” Whitehair is a graduate of Ohio University and its famed Scripps College of Communication.
Walbert joins Becker Morgan
Jeremy I. Walbert, P.E. joins the firm as an associate/structural engineer in the Salisbury office. The addition of Walbert allows the firm to further enhance client services by offering structural engineering capabilities in-house. Walbert is a graduate of the University of ColoWalbert rado at Boulder with a master of science in civil engineering with a concentration in structural engineering, and the Florida Institute of Technology with a bachelor of science in civil engineering. With over eight years of experience, Walbert previously worked as the senior project engineer at an architectural and engineering firm that serves the MidAtlantic region.
SVN realtors attend meeting
Rodney Joyner and Bill Lucks, both advisors with Sperry Van Ness – Miller Commercial Real Estate, recently attended the National Association of Realtors Midyear Meeting & Trade Expo in Washington, D.C. NAR members take an active role to advance the real estate industry, public policy, and the association at the Annual Midyear Meeting. For more information on the progress made at the 2013 NAR Midyear
Meeting or to inquire about available commercial real estate properties in Maryland or Delaware, contact Rodney Joyner at rodney.joyner@svn.com or 302-745-7341, or Bill Lucks at bill. lucks@svn.com or 302-236-1230.
Kalinski
Tyler
petition of Digital and Traditional Architectural Illustration. The ASAI annual international competition and exhibition presents members’ extraordinary work in major venues worldwide over the course of a year. This year, Williams’ piece was selected as one of the top 55 pieces out of over 300 entries submitted by numerous architectural illustrators from around the world. It will be showcased during the Annual Architecture in Perspective exhibition in San Francisco this October. Williams combines over 18 years of architectural rendering and 3D modeling experience with the firm’s in-house graphic design department to provide clients with state-of-the-art presentation materials.
Sutliffe receives certification
Sweeney
Pepper
GMB welcomes new employees
Local architectural and engineering firm George, Miles & Buhr, LLC (GMB) is pleased to welcome the following new team members: Katja Kalinski has joined the Salisbury office as a landscape architect in the Site/Sustainable Design Group. Katja has a master of science in landscape architecture from Leibniz Universitaet Hannover in Germany. Patrick Sweeney, a recent graduate of the University of Maryland College Park, has joined the Structural Engineering Group as an engineer. Billy Tyler has joined the Salisbury office as a summer intern. Billy is a former GMB Scholarship winner and just completed his second year at Bucknell University where he is majoring in civil engineering. Kyle Pepper recently joined the Seaford office as a summer intern. Kyle is a civil engineering major at the University of Delaware, where he will be a junior this fall. He is a 2011 graduate of Seaford High School.
Williams receives award
Craig Williams, AIA of Becker Morgan Group recently received the American Society of Architectural Illustrators (ASAI) Architecture in Perspective (AIP28) Award of Excellence for his 3D illustration titled “Suspension” in the Williams International Com-
Area president of RPS ISG International, Steve Robinson, recently announced that Brad Sutliffe, director of employee benefits, is now an accredited Certified Patient Protection and Affordable Care Act Professional. The certification is from the National Association of Health Underwriters. “This certification provides additional insight as I help my Sutliffe clients secure affordable and comprehensive health insurance coverage for their employees,” said Sutliffe. Sutliffe is eager to walk his clients step-by-step throughout the changes and any difficulties that may arise when the Patient Protection and Affordable Care Act (commonly referred to as “ObamaCare”) goes live on Oct. 1.
Crowder receives DAISY Award
Nurses at Peninsula Regional Medical Center are being honored with the DAISY Award for Extraordinary Nurses, a national program to recognize the outstanding efforts of nurses in their daily work. The award recipient for June is Carol Crowder, RN, an operating room nurse. The nomination, written by the family Crowder friend of a patient, described how she demonstrated great compassion at a hard time as the friend accompanied the patient into the operating room. “While I am very proud of the entire OR staff, Carol touched my heart in an indescribable way that day,” the nominator wrote. “I was crying, and my mask was slipping down. She gently reached over
and tightened it for me so I didn’t have to let go of his hand, as he was sobbing in fear. After he was asleep, tears rolled down my face, and Carol looked at me, and with a very comforting voice, she let me know she was there.”
Bell receives DAISY Award
Each month, nurses at Peninsula Regional Medical Center are being honored with the DAISY Award for Extraordinary Nurses, a national program to recognize the outstanding efforts of nurses in their daily work. The award recipient for July is Xiuhua Bell, RN, a nurse in PRMC’s cardiothoracic intensive care unit. The nomination described how she demonstrated great compassion to a patient who, at first, seemed to be Bell argumentative and difficult. “After seeing the patient and discussing his plan of care, Xia returned to the nurses’ station and called the doctor to discuss the patient’s status, which was declining. She quietly stated ‘He is dying and he is just so scared.’ That evening I watched Xia care for that difficult patient with unending patience,” her nominator wrote. “It took a very special nurse to help bridge the gap of that fear, and help the patient and family deal with honesty and compassion to a much more peaceful outcome — an outcome where the patient and family felt cared for and supported in a very stressful, emotional time.” To nominate a nurse, visit www.peninsula.org/DaisyAward.
Pollitt appointed to task force
Wicomico County Executive Rick Pollitt has been appointed to serve on Governor Martin O’Malley’s Local and Regional Transportation Funding Task Force. The task force will study and make recommendations on a range of options available to county and municipal governments to generate resources to fund transit service and highway projects. County Executive Pollitt, who currently serves as the board president for the Maryland Association of Counties stated, “The recent loss of Highway User Revenues was devastating to county roads programs. Total restoration of those funds must be on the table. However, recognizing that might not be immediately achievable, it is essential that this task force explore every opportunity to identify potential sources of revenue to keep our transportation system viable for the safe and efficient movement of people and products across our state.” The task force must make recommendations to Governor O’Malley and the General Assembly by Dec. 15.
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Business Journal • September 2013
Journal Healthcare Event organizers are still accepting sponsors and players to make this year’s tournament the most successful ever. Team foursomes are $1,000. Golfers will have a choice of two formats at the one o’clock tournament: Best Ball on Newport Bay and Scramble on Seaside. Chick-Fil-A-West OC will provide lunch, and Boardwalk Famous Dayton’s Fried Chicken will provide dinner at the post-tournament banquet. For more information about the tournament or how to become a sponsor, contact Golf Chairperson Bill Gibbs at 410-726-6508 or Laura Stearns in the Development Office at 410-641-9671. Or, visit www.atlanticgeneral.org/golf.
PRMC receives certificate
HOSPICE LEADERS MEET - Alane Capen, president of Coastal Hospice & Palliative Care, met with Senator Barbara Mikulski and the president of the National Hospice and Palliative Care Organization at the Hospice Action Network Intensive in Washington, D.C., recently. Hospice representatives from across the country attended the Intensive to encourage political leaders to reject cuts to hospice care provided to nursing home residents and to support both the Hospice Evaluation and Legitimate Payments Act (HELP) and the Personalize Your Care Act, which aims to support advance care planning. Capen also met with Chris Meekins, deputy chief of
Live Healthy Wicomico winners
County Executive Rick Pollitt and the Wicomico Executive’s Fitness Council are pleased to announce that Wicomico Extension Office (1st Place), Workout Warriors of the Health Department (2nd Place) and Avery Hall Movers Team 1 (3rd place) are the winners of the Live Healthy, Wicomico 10Week Challenge. Altogether 63 persons in 9 teams participated in the challenge logging a grand total of 105,310 minutes and shedding 126 pounds. Wicomico Extension Office - 29,793 minutes of activity and shed 37 pounds Workout Warriors of the Health Department - 24,748 minutes of activity and shed 30 pounds Avery Hall Movers 1 and 2 - 32,028 minutes of activity and shed 48 pounds. The next Live Healthy, Wicomico challenge will be revealed this fall. For tasty recipes, exercise videos, fitness tips and more, visit LiveHealthyWicomico.org.
Weight management program
Aquacare Rehabilitation Services is pleased to offer a weight management program to the community. The 8 to 12 week weight manage-
ment program includes: • A comprehensive evaluation in which an individualized weight management program is developed. • Weekly hourly sessions with a physical therapist which may include the development of an exercise program. • Weekly water aerobic sessions. The water allows patients to exercise with less impact to joints. • Nutritional counseling. • Unlimited access to gym and pool to independently work toward their exercise goals. Many times patients with obesity have other underlying problems that may benefit from therapy. If these underlying problems are present, this program will be covered by some insurances. If the individual is referred for physical therapy, the client will work one on one with a licensed physical therapist. To schedule a free screening at the Seaford office, call 536-1774.
AGH plans annual golf classic
The Atlantic General Hospital Foundation’s 20th Annual Fall Golf Classic will take place on Thursday, Sept. 26, on the Newport Bay and Seaside courses of Ocean City Golf Club.
The Lifeline Program at Peninsula Regional Medical Center (PRMC) and manager, Bevereley Stoakley, were recently presented the Philips Lifeline Certificate of Achievement Award in recognition of their accomplishments in 2012. As a Philips Lifeline Achievement Award winner, the PRMC program was named among that nation’s top performers in advancing subscriber growth in 2012. Philips Lifeline is a medical alert service, which in the event of an emergency or fall provides access to help at
the push of a button. For more information on how to obtain the Lifeline service, contact Peninsula Regional Medical Center Lifeline at 410-543-4740 or 1-800-215-1031.
PRMC modifies NICU service
Peninsula Regional Medical Center (PRMC) - at the request of the state of Maryland - has modified its nursery services from a Level 3A status as a Neonatal Intensive Care Unit (NICU) and will now operate as a Level 2B Special Care Nursery. Although PRMC’s neonatal outcomes exceed national benchmarks, at this point, the patient volume necessary to sustain a Level 3A NICU doesn’t exist. The state is looking to centralize NICU care for the most complex patients to specialized institutions in the Baltimore and Washington, D.C. area that are sufficiently positioned with the necessary access to specialists and subspecialists to provide that care. The change to a Level 2B Special Care Nursery will still allow PRMC to continue caring for and treating premature newborns who are over 32 weeks gestation and more than 1,500 grams in weight. On average, fewer than 35 of the 2,000 babies born at PRMC each year are below this threshold and require transfer to another institution.
Business Journal • September 2013
PRMC rated among top hospitals Peninsula Regional Medical Center (PRMC) was one of just nine Maryland hospitals to earn Consumer Reports’ highest overall rating in the magazine’s first ever evaluation on how well patients fared during and after surgery. The study involved 2,463 hospitals in all 50 states, the District of Columbia and Puerto Rico. Using Medicare claims data from 2009-2011, Consumer Reports grouped the 86 most common surgical procedures in to more than two dozen different categories. The hospitals were rated on two major outcomes: death at the hospital
PAGE 41
after surgery and a longer, risk-adjusted stay in the hospital than expected. The ratings, released July 31 and to appear in the September issue of the magazine, were done on a five point scale ranging from better (the best possible rating) to worse. PRMC received an overall “better” rating for the 27 different categories of scheduled surgeries as well as individual ratings in five key categories including coronary angioplasty, carotid artery surgery, back surgery, hip replacement and knee replacement. In all five of the key surgical procedures, PRMC experienced significantly fewer adverse effects and complications than predicted.
Salisbury University’s Research Day & Innovation Showcase Friday, September 27, 2013 SU’s inaugural Research Day and Innovation Showcase highlights current faculty endeavors and provides information about the various efforts connecting the University and community.
GATEWAY PEDIATRICS TO RELOCATE - John McClellan, CCIM, Chris Davis and Brent Miller, CCIM, CPM with Sperry Van Ness – Miller Commercial Real Estate in Salisbury announce that locally-owned Gateway Pediatrics, including Jennifer Wehberg, MD and Perry Adams, PA-C, has purchased a new location at 1415 Wesley Drive in Salisbury. The practice has been operating out of leased office space in the East Park Complex off Route 50 in Salisbury since 2009 and plans to expand into their new location later this year. The new location at Wesley Drive includes a 4,434 sqf structure situated on 20,592 sqf of land and will accommodate the growing pediatric practice. McClellan represented Gateway Pediatrics while Davis and Miller represented the seller, 1415 Wesley Drive LLC. The project was financed by the team of Bob Core, PNC business banker, and Irina Falletta, PNC healthcare business banker. For more information on this transaction or to inquire about other available properties in the area, call SVN-Miller at 410-543-2440.
The day features: Faculty presentations – in an innovative and engaging 20-minute format. Topics include: Where’s The Theory? A Research Review of A Love-Hate Relationship and A Preview of Repair Strategies Applied, Community-Based Research The Use of Participatory Research Strategies in the Development of a Social Intervention Through Sport for Children and Youth Affected by Armed Conflict Animal Communication and Reproduction: What Can Frogs Tell Us About Hearing at Cocktail Parties? Terrain Modeling and Parallel Processing A showcase of University collaborative offerings including: Eastern Shore Regional GIS Cooperative Small Business and Technology Development Center SU’s Maryland Industrial Partnership Projects Healthcare Innovations
FOUNDATION CELEBRATES ACHIEVEMENT - The board of directors of the Community Foundation of the Eastern Shore (CFES) recently celebrated achieving the distribution of $5.4 million in grants to the community for fiscal 2013. During the past 12 months, the Foundation distributed 1,128 grants to nonprofit and faith-based organizations to help improve the quality of life for area citizens. Pictured, from left: Doug Wilson, president, Community Foundation and Melody S. Nelson, vice-chair, Community Foundation.
Business after-hours and networking opportunity
Learn how you can connect with the University’s faculty, staff and programs focused on creating solutions that strengthen the community.
Speaker sessions: 1-5 p.m. Showcase and Networking: 5:30-7:30 p.m. Perdue Hall Salisbury University
See the complete list of activities at: www.salisbury.edu/ResearchDay
A Maryland University of National Distinction
Business Journal • September 2013
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Journal Education
ShoreCorps/PALS holds recognition ceremony ShoreCorps/PALS (Partnership for Adolescents on the Lower Shore), the AmeriCorps program at Salisbury University, recently celebrated the accomplishments of its members during its annual recognition ceremony. Twelve members were honored for their year of service with local organizations and agencies in Wicomico, Dorchester, Caroline and Talbot counties. They include: Billy Conry of Pocomoke City; Deonte Harrell, Jermichael Mitchell, Jack Parker, Winfield Whittington and Cody Wehlan of Salisbury; Shirley Lake of Federalsburg; Elizabeth Lewis of St. Michaels; Irene Katradis of Germantown; Laurin McNiff of Quantico, Va.; Sean Harding of Bowie; and Rosa Williams of Upper Marlboro. Special guests presenting remarks included Maryland Delegate Charles J. Otto (District 38A — Somerset and Wicomico counties) and Barbara Reynolds, director of the Governor’s Office on Service and Volunteerism. This year members provided Continued to page 43
Seated, from left: Jermichael Mitchell, Elizabeth Lewis, Rosa Williams and Irene Katradis. Standing: Maryland State Delegate Charles J. Otto, Jack Parker, Cody Wehlan, ShoreCorps/PALS Program Coordinator Lynn Rising, Deonte Harrell, Shirley Lake, Billy Conry, ShoreCorps/PALS Project Director Dr. George Whitehead, ShoreCorps/PALS Administrative Assistant Christine Aument, and Governor’s Office on Service and Volunteerism Director Barbara Reynolds. Not pictured are members Sean Harding, Laurin McNiff and Winfield Whittington.
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Contact: STUDENTS COMPLETE PROGRAM - Salisbury Horizons announces the graduation of eight rising ninth grade students from the summer learning program. Many of the students have been with the program since they were in the first grade. The following students were recognized for their hard work and dedication to the Horizons program: Sam Angelot-3 years (attended Salisbury Middle School); Jessica Dameus-9 years (attended Wicomico Middle School); Lucas Ford-9 years (attended Salisbury Middle School); Tobias Land-9 years (attended Wicomico Middle School); Kasandra Louis-7 years (attended Wicomico Middle School); Ryane Townsend-9 years (attended Salisbury Middle School); Briana Ward-Middleton- 9 years (attended Wicomico Middle School); Miyae Mc Caskill-9 years (attended Salisbury Middle School). A graduation ceremony was held in the Upper School gym at The Salisbury School. A highlight of the ceremony was when the students were surprised with free laptops and backpacks filled with school supplies. The laptops were supplied through a program called Tech for Teens which was created through a partnership between The United Way of the Lower Eastern Shore, Perdue Farms and Vantage Point Solutions. Representatives from Kids of Honor awarded Archelie Frejuste a $500 savings bond for being recognized as the “Horizons Kid of Honor” for the summer.
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Business Journal • BusinessJournal_08-13_Layout1 September 2013
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SU Welcomes Visitors to Thriving Campus This Fall By Amy Waters, SU Director of Leadership Giving and Stewardship
Pictured are representatives from UMUC Europe, including (from left) Graduate Program Director Jeffrey Newbern, Associate Dean Douglas Franklin, Acting Undergraduate School Dean Cynthia Davis, and Senior Vice President of Overseas Operations Allan Berg, joined by SU officials, including Mathews, Dean of Graduate Studies and Research Clifton Griffin, and Parks.
Two SU programs will expand Salisbury University is expanding two of its programs regionally and, for the first time, internationally. Starting this fall, SU will offer its bachelors’ in exercise science at the Universities at Shady Grove (USG) in Montgomery County. By fall 2014, SU’s undergraduate and graduate programs in social work will be available to students at Ramstein Air Force Base in Germany through a partnership with University of Maryland University College (UMUC). Both are programs within SU’s Samuel W. and Marilyn C. Seidel School of Education and Professional Studies. Exercise science will be the second SU program offered at USG; the other is Maryland’s only accredited baccalaureate in respiratory therapy. The social work programs are made possible by a $250 million U.S. Depart-
ShoreCorps Continued from page 42
assistance to over 12,000 youth on the Eastern Shore. They recruited and managed over 1,200 volunteers who served over 3,400 hours in their communities. Community partners for 2012-2013 included the Chesapeake Multicultural Resource Center in Easton, Drug Free Caroline Coalition in Denton, MidShore Community Mediation in Cambridge, and Stop the Violence, the Village of Hope, the Salisbury Zoological Park, the Wicomico Mentoring Project, Junior Achievement, Fruitland Primary School, Kids of Honor and SU’s Ward Museum of Wildfowl Art in Wicomico County. ShoreCorps/PALS is recruiting community partners and new members. For more information, call 410-543-6137 or visit www.salisbury.edu/americorps.
ment of Defense contract awarded to UMUC to provide exclusive instruction at military installations across Europe. Dr. Deborah Mathews, chair of SU’s Social Work Department, said SU offerings also may expand to bases in England and Italy. Dr. Cheryl Parks, dean of the Seidel School, called the USG partnership “an important step forward in making the very popular exercise science major accessible to even more students in the state.” The social work collaboration, she said, helps meet a need that has been growing over the past decade for social workers who are well trained to assist those with military connections. “The department uses creative instructional approaches to reach students statewide; this collaboration enables them to do the same for military personnel sta-
SU named to ‘Best’ list
Salisbury University has been included in The Princeton Review’s The Best 378 Colleges for the 15th consecutive year. Princeton Review editors stated that SU provides “stellar academic programs coupled with the benefit of a state school price tag. … Admission to Salisbury is competitive, and admissions officers want to admit students who will not only succeed but also thrive.” Along with the University of Maryland College Park and the University of Maryland Baltimore County, SU is one of three University System of Maryland campuses represented this year. Other colleges named include the University of Delaware, the U.S. Naval Academy and St. John’s College of Maryland. The Princeton Review’s rankings represent the top 15 percent of colleges and universities, both public and private, in the nation.
In fall 1989, President George H.W. Bush was serving his first year in the Oval Office, protesters in Germany were close to seeing the collapse of the Berlin Wall, an animated sitcom called The Simpsons began airing on the upstart Fox network, and the Salisbury State University Cycling Club organized 68 bicyclists on a 100-mile ride dubbed the “Sea Gull Century.” What a difference a quarter-century makes! Since then, the Sea Gull Century has grown from that humble beginning into Wicomico County’s largest one-day tourism event, annually drawing cyclists from across the United States and beyond. More than 8,000 are expected for this year’s 25th ride on Saturday, October 5. They will chose from three routes: the traditional 100-mile Assateague century that started it all, the 100-kilometer Princess Anne metric (65 miles) and the 100-mile Snow Hill century, added several years ago to increase the variety of scenery for veteran riders. Throughout the event, they will experience a healthy dose of Eastern Shore hospitality, from warm greetings at registration, to treats such as pie à la mode served up at rest stops by friendly volunteers, to a festive celebration on campus at the ride’s end. Last year, riders on everything from tandem bikes, to unicycles, from ages 8 to 90, came to enjoy camaraderie, Eastern Shore scenery and the challenge. Many rode for charities, including the Leukemia and Lymphoma Society’s Team in Training and Alzheimer’s Association’s ALZ Stars. Proceeds benefit the local community, including some $120,000 for Habitat for Humanity over the years, and recently, the Salisbury Zoo, Women Supporting Women, local elementary schools, faculty grants and student scholarships. Money raised through the Century also has helped support bike-SBY’s initiative to connect SU with the city’s downtown area by creating new bike paths. In all, the Century has an estimated annual economic impact of $2.5 million on the Lower Shore, according to SU’s Business, Economic and Community Outreach Network. Registration is $90 per rider. For more information, or to register, call 410-548-2772 or visit www.seagullcentury.org. The following weekend, SU alumni are invited to return to campus with family and friends for Homecoming. The three-day event is a chance for more than 38,000 graduates in the local community, and across the nation, to reconnect with their Alma Mater.
Starting Friday, October 11, highlights include a golf outing, exhibits and a celebration of four new Athletics Hall of Fame inductees. On Saturday, special reunions include the Pi Gamma Mu international honor society in social sciences (commemorating its 30th anniversary on campus), the student radio station (celebrating 40 years) and the Class of 1963 (marking its 50th reunion), as well as SU geography and geosciences alumni and the Lambda Society. The SU football team takes on Buffalo State College (NY) that day at 1 p.m. in Sea Gull Stadium. Admission is $5, $4 for alumni, $3 for non-SU students, $2 for children 12 and under. An alumni pre-game barbecue, featuring music by the band Beauty for Ashes, starts at 11 a.m. Children’s activities at the barbecue include an inflatable bounce house and a kite build hosted by American Kitefliers Association international builder Cliff Quinn. Admission is $15 for adults, $5 for children. A $3 fee is required to participate in the kite build. Pre-purchased tickets also cover admission to the football game. Other Homecoming activities throughout the weekend include open houses, special dinners and athletic contests. For more information, call 410-543-6042 or visit http://alumni.salisbury.edu. From Friday-Sunday, October 18-20, parents, grandparents, aunts, uncles, siblings, spouses and others join their students on campus for Family Weekend. SU football takes on St. John Fisher College (NY) at noon on Saturday. A Saturday favorite is the annual “Recipes From Home” dinner, with dishes prepared from recipes submitted by SU parents, starting at 6:30 p.m. in the Commons. Cost plus tax is $11.53, $7 for children 5 and under. For more information about Family Weekend, call 410-543-6080 or visit www.salisbury.edu/parents/familyweekend. In addition to these three special weekends, SU offers a full schedule of fall cultural events, from lectures and humanities seminars to concerts and theatre productions. Come visit campus ... there’s something engaging and fun for everyone!
www.salisbury.edu
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Business Journal • September 2013 PITCH TOUR TO VISIT - Promoting and celebrating Maryland’s prominence in the area of entrepreneurship are key components of this year’s Pitch Across Maryland 2.0 15-day bus tour. The Pitch Tour is a program of Startup Maryland (www.startupmd.org), a regional initiative launched out of the Startup America Partnership. Entrepreneurs climb onto the bus and pitch their idea/ business in the mobile UpStart Show™ video studio. Videos are uploaded to YouTube and then open to public viewing/ voting. In 2012 at the inaugural Pitch Across Maryland Tour, more than 225 startups participated and 168 startups “pitched” their ideas/businesses at 25 stops. Video pitches were narrowed down to three top Fan Favorites and eight finalists were named Best Candidates for Venture Investment. This year’s event will include stops in Salisbury on Monday, Sept. 9 (time to be determined) in Downtown Salisbury at the Salisbury Area Chamber of Commerce. For more information, contact Dave Ryan at 410-749-1251 or info@ swed.org. The Pitch bus will also make an informational stop that day at hotDesks, the region’s first co-working space. The 1,800 square foot facility is located off Rt. 50 at the Tri-County Multi-Purpose Center, 31901 Tri-County Way, Salisbury.
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ADVERTISING Morning Star Publications, Inc. Greg English 302-629-9788 302-629-9243 mspublications.com genglish@mspublications.com 951 Norman Eskridge Hwy., Seaford, DE 19973 _________________________________________________________________________________________________________________________________________________________________________ ARCHITECTS & ENGINEERS Andrew W. Booth & Associates, Inc. Matthew Smith 410-742-7299 410-742-0273 awbengineers.com msmith@awbengineers.com 1942 Northwood Dr., Salisbury, MD 21801 Debbie Bailey dbailey@awbengineers.com _________________________________________________________________________________________________________________________________________________________________________ Davis, Bowen & Friedel Michael Wigley 410-543-9091 410-543-4172 dbfinc.com mrw@dbfinc.com One Plaza East, Suite 200, Salisbury, MD 21801 _________________________________________________________________________________________________________________________________________________________________________ AUTOMOTIVE Courtesy Chevrolet Cadillac George Malone 410-749-7100 410-749-1017 courtesyofsalisbury.com gmalone@courtesychevrolet.biz 2531 North Salisbury Blvd., Salisbury, MD 21802 ________________ ________________________________________________________________________________________________________________________________________________________ Pohanka Automotive Group Chris Hagel 410-749-2301 410-742-5168 pohankaofsalisbury.com chagel@pohankaofsalisbury.com 2012 North Salisbury Blvd., Salisbury, MD 21801 ext: 8030 ________________ ________________________________________________________________________________________________________________________________________________________ Sherwood of Salisbury Matt Romanowski 410-548-4600 410-548-4662 sherwoodofsalisbury.com mattromo@sherwoodofsalisbury.com 1911 N. Salisbury Blvd., Salisbury, MD 21804 _________________________________________________________________________________________________________________________________________________________________________ CLEANING SERVICE Merry Maids Tara Barr 410-749-0100 410-749-4637 merrymaids.com salisbury.mm@merrymaidsmd.com 540 Riverside Dr., Suite 4, Salisbury, MD 21801 _________________________________________________________________________________________________________________________________________________________________________ CONSTRUCTION Malone Homes Jason Malone 443-260-4775 443-260-1769 malonehomesmd.com jason@malonehomesmd.com PO Box 1109, Allen, MD _________________________________________________________________________________________________________________________________________________________________________ Ruark Builders Barbie Hannemann, VP 410-749-0193 410-860-4875 ruarkhomes.com bhannemann@ruarkhomes.com 4920 Snow Hill Rd., Salisbury, MD 21804 410-677-3835 _________________________________________________________________________________________________________________________________________________________________________ FINANCIAL The Bank of Delmarva Debbie Abbott 410-548-1100 410-742-9588 bankofdelmarva.com dabbott@bankofdelmarva.com 2245 Northwood Dr., Salisbury, MD 21801 ________________________________________________________________________________________________________________________________________________________________________ HEATING AND AIR Mid-Atlantic Heating and Air Keith Owens 410-546-5404 410-546-5418 midatlanticheatandac.com ko.midatlanticheatandac.com 2312 Allen Dr., Salisbury, MD 21801 ________________________________________________________________________________________________________________________________________________________________________ INDUSTRIAL COMMERCIAL PAINTING
ProCoat, PO Box 2154 David Ennis 410-749-7491 443-944-9924 procoatdmv.com dennis@procoatdmv.com 26538 Siloam Rd., Salisbury, MD 21802 ________________________________________________________________________________________________________________________________________________________________________ INSURANCE Allstate Insurance Fred Pastore 410-860-0866 410-860-0869 allstate.com/fredpastore fredpastore@allstate.com 111 Naylor St., Salisbury, MD 21804-4333 ________________________________________________________________________________________________________________________________________________________________________
Business Journal • September 2013
PAGE 45
July 2013 DIRECTORY PG 3
Name
Contact
NEW CHAPTER MEMBERS - Approximately 35 new chapter members joined the Executive Women’s Golf Association this year and were welcomed with a 9-hole scramble and social held on Wednesday, June 26, at the Ocean Resorts Golf Club near Berlin, Md. The event afforded members an opportunity to connect with their peers while enjoying a game of golf followed by a cook-out. Pictured are JJ Schoellkopf, co-founder of the chapter, and EWGA Eastern Shore Chapter board and committee members.
BUSINESS JOURNAL D IRECTORY Phone Fax Website Email
INSURANCE Avery Hall Insurance Group Kevin Hayes 410-742-5111 410-742-5182 averyhall.com khayes@averyhall.com 308 E. Main St., Salisbury, MD 21801 Joe Gast jgast@averyhall.com ________________________________________________________________________________________________________________________________________________________________________ Gamee Elliott, State Farm Insurance Gamee Elliott 410-749-4725 410-749-4175 statefarm.com gamee.elliott.bvm6@statefarm.com 923 Eastern Shore Dr., Salisbury, MD 21804 ________________________________________________________________________________________________________________________________________________________________________ Gary K. Marshall Agency David Galeone 410-651-1111 garymarshallagency.com dgaleone@yahoo.com PO Box 250, 12610 Somerset Ave. Princess Anne, MD 21853 ________________________________________________________________________________________________________________________________________________________________________ Landmark Insurance & Financial Group Charles McClenahan 410-651-2110 410-651-9288 landmarkinsuranceinc.com charlie@landmarkinsuranceinc.com 30386 Mt. Vernon Rd., Princess Anne, MD 21853 Jill Hall 888-651-2111 info@landmarkinsuranceinc.com ________________________________________________________________________________________________________________________________________________________________________
RPS ISG International Dean Goodwin 410-901-0736 410-910-0836 isgintl.com dean_goodwin@rpsins.com 204 Cedar St., Cambridge, MD 21613 ________________________________________________________________________________________________________________________________________________________________________ Thomas A. Prunty - State Farm Thomas A. Prunty 410-543-0333 410-546-0715 tomprunty.com tom.prunty.u29t@statefarm.com 1131 S. Salisbury Blvd., Ste. A2, Salisbury, MD 21801 ________________________________________________________________________________________________________________________________________________________________________ PORTABLE STORAGE Cubes To Go Betsy Bradford 410-742-2100 410-7423875 cubestogo.com cubestogo2100@aol.com 102 Broadway St., Fruitland, MD 21826 ________________________________________________________________________________________________________________________________________________________________________ PRINTING/GRAPHIC DESIGN Peninsula Printing, Inc. Walt Warren 410-860-2084 410-860-2135 peninsulaprintinginc.com walt@peninsulaprintinginc.com 100 Lloyd St., Salisbury, MD 21804 jeani@peninsulaprintinginc.com ________________________________________________________________________________________________________________________________________________________________________
Minuteman Press Diana Merritt 410-548-7122 410-548-7124 salisbury.minutemanpress.com image@minutemanpress.com 1008 S. Salisbury Blvd. Salisbury, MD 21801 ________________________________________________________________________________________________________________________________________________________________________ REAL ESTATE Remax Crossroads, 104 West Cedar Lane
Susan Mergargee
443-736-3373
443-736-3379
salisburycrossroads.com
susanmegargee@remax.net
Suite 300, Fruitland, MD 21826 Broker, Owner ________________________________________________________________________________________________________________________________________________________________________ TIRE & AUTO CENTER Burnett White Dawn Tilghman 410-742-2222 410-543-4182 burnettwhite.com burnettwhite@cavtel.com 412 East Main St., Salisbury, MD 21804 ________________________________________________________________________________________________________________________________________________________________________
To Advertise in the Salisbury Business Journal Advertising Directory Call Greg English at 302-629-9788 or email genglish@mspublications.com
Business Journal • September 2013
PAGE 46
Barometer
Salisbury-Ocean City-Wicomico Airport
Wicomico County Sales Tax Collections by category June ‘13
May ‘13
June ‘12
Food & Beverage
$1,434,320
$1,439,791
$1,373,708
Apparel
$309,109
$297,339
$281,496
General Merch.
$1,533,591
$1,442,656
$1,591,320
Automotive & Oil
$382,619
$428,836
$378,850
Furniture & Appl.
$159,436
$171,173
$156,942
Building Supplies
$779,669
$692,388
$666,596
Utilities & Trans.
$358,942
$354,707
$356,916
Hardware & Equip.
$194,271
$181,658
$200,929
Miscellaneous
$627,488
$585,231
$576,035
TOTAL
$5,779,444
$5,593,779
$5,366,730
July ‘12 . . . . . . . . . . .14,916 August ‘12 . . . . . . . . .13,399 September ‘12. . . . . . 11,313 October ‘12 . . . . . . . .11,007 November ‘12 . . . . . .12,489 December ‘12 . . . . . . 11,466 January ‘13 . . . . . . . . .8,960 February ‘13 . . . . . . . .8,082 March ‘13 . . . . . . . . . .8,897 April ‘13 . . . . . . . . . . .10,200 May ‘13 . . . . . . . . . . .10,559
-2.5 -5.8 -13.0 -1.12 13.4 -.06 -21.9 -27.5 -32.18 -22.24 -21.05
June ‘13. . . . . . . . . . .10,595
-21.59
Allegiant Air Service ended January 6
Airline Passengers Enplaned/Deplaned
The number in the right column is the percentage of change in passenger activity compared to the previous year.
National, State, County Unemployment Rates Dec
Jan
Feb
Apr
May
Jun
National Maryland Wicomico Salisbury Worcester
7.6 6.6 8.8 9.0 16.1
7.9 7.2 9.6 10.0 18.1
7.7 6.6 9.2 9.5 16.8
7.5 6.5 8.2 8.5 12.0
7.6 6.7 8.4 8.7 9.8
7.6 7.0 9.1 9.5 8.6
Somerset
10.0
11.8
11.2
10.1
10.1
11.4
Information courtesy of the Maryland Job Service at the One Stop Job Market. (Not seasonally adjusted.)
Forward Thinking Businesses Across Delmarva Choose RPS ISG International For Their Insurance “Our family of businesses includes real estate, two network TV stations and a charitable foundation. We place premium emphasis on knowledge, price and communication. It is a pleasure to know that an insurance agency can truly be a business partner.” WBOC 16/Fox 21/Draper Digital Media/ Draper Holdings Charitable Foundation
n n
Business Insurance Employee Benefits
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Human Resources Consulting Home & Auto Insurance
ISG INTERNATIONAL 800.336.5659
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www.isgintl.com
Business Cards PATRIOT
Building Your Business Through Payment Processing
Environmental, LLC Saving you money on fuel, energy and air purification Call today for appointment and FREE analysis !
410-742-2682 443-497-3453
Elaine Patterson
Manager, Business Development
www.patriot-environmental.com
Nichole Parks BRANCH MANAGER LOAN OFFICER
102 MILFORD STREET SALISBURY MD 21804
www.fbwbank.com
TEL: 443-260-4780 FAX: 443-260-4784 E-MAIL: nichole.parks@fbwbank.com
MNET Mortgage Corp
Body Beautiful
NMLS #2668
Office: 443-736-4801 x3812 Direct: 443-736-4812 efax: 855-467-4598
COLETTE HIGGINS, CPE/CPCT/CLP NATIONALLY CERTIFIED Electrolysis Permentent Cosmetics IPL Skin Toning Lash & Brow Tinting
Member: American Health Assoc.
Riverside Professional Builing
540 Riverside Drive, Suite 12, Salisbury, MD 21801
Office 410-334-6222
Cell 802-362-7300
Bob Freeman
Cell: 410-334-3000
Loan Officer
NMLS#758834 email: rfreeman@mortgagenetwork.com
www.mortgagenetwork.com 801 N. Salisbury Blvd., S 204, Salisbury, MD 21801
Hammond
Wealth Management, LLC
Joshua P. Thomas Financial Advisor
31400 Winterplace Parkway Suite 100 Salisbury, MD 21804
443.944.8025
Fax 443.944.8640
Josh@HammondWealth.com HammondWealth.com
Securities offered through Capitol Securities Management, Inc.
Member FINRA/SIPC
Building Your Business Through Payment Processing
JACK MORITA Owner
144 East Main Street Salisbury, MD 21801 www.mljprocessing.com
410.546.4340 (PH) 888.697.5049 (FX) 410.845.9222 (CELL)
jack@mljprocessing.com SALISBURY CHAMBER PATRON
Leaders in On-Site and Off-Site Paper Shredding Office Paper Recycling Programs Containers Provided David N. Eccleston 410-860-1425 www.delmarvashredding.com • deccleston@ delmarvashredding.com 300D Moss Hill Lane • Salisbury, MD 21804
P.O. Box 72, Salisbury, MD 21803-0072
DELMARVA
PROMOTIONAL PRODUCTS, LLC
& Company, P.A.
Dan Fletcher
Certified Public Accountants
danpromotional@baybroadband.net www.delmarvapromos.com
P.O. Box 7 Worton, MD 21678
410.810.0498 t 410.810.1603 f
Custom Concrete • Sundance Spas Vinyl Liner & Fiberglass Pools Renovations & Service
1323 Mt Hermon Rd, Ste 5A Salisbury MD 21804
Michael C. Weisner broker
Michael@WeisnerRealEstate.com www.WeisnerRealEstate.com Office: 410-742-7141 Cell: 443-880-8626 Fax: 410-742-7151
410.742.0600 Phone www.pooltechsplash.com
410.742.6479 Fax 312175 Beaver Run Drive Salisbury, MD 21804
Pigg, Krahl & Stern
& Advisors to Business Salisbury
1801 Sweetbay Dr T: 410.546.5600 F: 419.548.9576
Ocean City
Lewes
12308 Ocean Gtwy #5 1143 Savannah Rd #1 T: 410.213.7185 T: 302.645.5757 F: 410.213.7638 F: 302.645.1757
Place your Business Card ad in the Salisbury Business Journal. It’s like networking with thousands of potential customers a month. Contact Sophia Smecker at sacc@salisburyarea.com or Greg English at genglish@mspublications.com