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Business Journal PO Box 510 Salisbury, MD 21803-0510
The Regional Chamber Newsletter
Vol. 15 No. 4 Dedicated to the Principles of Free Enterprise November 2011
Education Salisbury University officially cut the ribbon recently on its largest building and newest residence hall, the 230,000-square-foot Sea Gull Square. Page 26
Holidays
Small business owners are being offered an opportunity to get a bigger share of the consumer’s holiday spending. Page 18
Watermen
The watermen of the Chesapeake Bay are good, hard working people with an inherent desire to sustain the viability of the Bay. Page 20
INSIDE
Ad Directory................................... 6 Executive Director......................... 3 Barometer...................................... 7 Bus After Hours.........14, 16, 17, 22 Business Directory.................28-29 Business Mix............................... 16 Calendar...................................... 11 Coaching....................................... 6 Education.................................... 26 Health.......................................... 24 Human Resources....................... 28 Investing...................................... 23 Insights........................................ 13 Member Renewals........................ 5 Networking Tip ............................ 3 New Members............................... 8 Personnel File............................. 30 Recycling Tip............................... 22 Salisbury University..................... 27
Peninsula Regional in top 100 - Clark Willis, MD, examines a young patient in Peninsula Regional Medical Center’s Emergency/Trauma Center. Peninsula Regional Medical Center in Salisbury has been named among the top 100 hospitals in the country in six areas of care: cardiac, stroke, pulmonary, gastrointestinal, critical and general surgery. Story on page 24. Photo courtesy of Peninsula Regional Medical Center
2011 ‘Get Connected’ Business Expo The Chamber’s “Get Connected” Business Expo is right around the corner on Thursday, Nov. 17, at the Wicomico Youth & Civic Center. If you are looking for ways to directly connect with potential customers, then you don’t want to miss this networking event for the Salisbury Area Chamber of Commerce. Specific to the business community, the showcase will offer a unique opportunity for members to market their products and services and to seek out sources of supply for their own individual enterprises. The Chamber has a variety of events that will take place during the expo including the monthly General Membership Luncheon at noon, hosted by a.s.a.p.r. Integrated Marketing. There will also be a Business After Hours from 5 to 7 p.m. sponsored by Affordable Business Systems at the Civic Center. Special thanks to supporting sponsors, BBSI, Nock Insurance Agency, Apple Drugs and Vantage Point Solutions Group, for making this year’s expo possible. Seminars and workshops will also take place throughout the day as well. Check out the schedule of seminars and chose your favorites to attend. Time is running out so act now to reserve your space at the Expo. There is still time to become a sponsor for the expo as well. For more information, contact Shannon at the Chamber at 410-749-0144 or visit www.salisburyarea.com. Let the Chamber help you “Get Connected” today!
Expo Seminars & Workshops
One Voice Marketing: How to Get the Most from Your Brand 10:30 a.m. - noon Presented by Robbie Raffish, a.s.a.p.r. Integrated Marketing Learn how to determine your company’s unique selling point(s), build messaging that will resonate with your customers, and show you how to select tactics that are right for your company that can carry those messages to your prospects. ($10/person) Technology and Your Business 1:30 – 2:30 p.m. An open Q&A Session with the Chamber’s Technology Committee Come and take advantage of an all-access pass that allows you to have your tech questions answered by the technology experts in the Salisbury Area.
Bring your questions or concerns regarding security with today’s technology, Internet, voice and phone, software & open source alternatives, malware, viruses, and spyware, licensing software, and more! ($10/person) Managing Multiple Generations 2:30 – 3:30 p.m. Presented by Kathryn DankoLord, Wor-Wic Community College ($10/person) Dale Carnegie Training – Learn How to Sell Like a Pro! 3:30 – 4:30 p.m. Presented by HG Wilson Learn how to build rapport Ask the right questions to get results See objections as opportunities Know when to close ($10/person)
SALISBURY, MD│FOR LEASE 1415 WESLEY DR.
SALISBURY, MD│FOR LEASE
WINDSOR DR. Looking to2120 Lease?
SALISBURY, mD | FoR LEASE WESTOVER, 953 mTMD│FOR HERmoNSALE RD
OLSEN’S ANTIQUES BLDG.
SALISBURY, mD | FoR SALE SALISBURY, SALE 706 NAYLoRMD│FOR mILL RoAD BENNETT AIRPORT
Come to the specialist
• 33 Lease Transactions YTD • Office, Retail & Industrial • Tenant Representation • Landlord Representation • Very attractive deals are being done Leasing 101 $12.00/Sq. Ft. $930/Mo. NNN FirstSq. Time Lessee? • 4,807 Sq. Ft. of Medical/Office Space • 1,250 Ft. Office Space Have questions about leasing? • 3 Offices with Windows • 2 Offices I can Area help.& Kitchenette • 7 Exam Rooms w/Sink & Cabinets • Open Work • 3 Nurses Stations & 4 Restrooms
• Private Bath with Shower
Rick Tilghman, CCIm
Contact: Brent Miller, CCIM or Rick Tilghman, CCIM http://Lease.SVN.com/WesleyDrive MLS # 427617
SALISBURY, mD | FoR SALE
SEAFORD, DE│FOR SALE
118 mAIN ST. 102EAST PARK AVE.
410-543-2459 Contact: Brent Miller, CCIM or Rick Tilghman, CCIM Rick.Tilghman@svn.com http://Lease.SVN.com/2120WindsorDrive MLS # 438162
SALISBURY, mD | FoR SALE
SALISBURY, MD│FOR LEASE
21298999 NoRTHWooD OCEAN DRIVE HWY.
BELOW MARKET RENT
$699,000 • 6,186 SF • Could be divided into 2 units - 4,086 & 2,100 SF • 8,000 Sq. Ft. Retail Building on 2.73 Acres • Ample parking • Room to Expand Existing Building Size • Two entrances • Flexible floorplan • Great location & exposure • Highly Visible on US Route 13 Northbound Contact Wesley Cox CCIM or Henry Hanna SIOR, CCIM
Henry Hanna, CCIM, SIOR 410-543-2421 wesley.cox@svn.com http://Sale.svn.com/OlsensWestover MLS #427361
SALISBURY, mD | FoR SALE
SALISBURY, MD│FOR LEASE
N. SALS. BLVD. &2020 ALEXANDER AVE. SHIPLEY DR.
• High quality, multi-tenant office building • Manufacturing/Warehouse $3.50 psf • Great cash flowSteel with Split Face • Pre-Engineered • Convenient central location Block Office; Clearspan w/20’ Ceilings • Over 20 parking spaces • Paved Parking and Truck Area • 2010 MAI Appraisal for $530,000 • Multiple Drive-Thru Doors Contact ChrisMcClellan, Peek CCIM 410-603-9112 Contact: John CCIM chris.peek@svn.com http://sale.svn.com/102Park http://sale.svn.com/1118_east_main MLS #551363
SALISBURY, LEASE SALISBURY, mDMD│FOR | FoR SALE/LEASE 31400 WINTERPLACE PKWY. 1415 WESLEY DRIVE
$12.00/Sq. Ft.
for SALE $579,000 • 1,283 Sq. Ft.Available Professional OfficeatSpace Available for LEASE at $4,005/month • 3 Offices, Reception Area, Large Open of Medical/Professional Office space Area• 4,807 & FileSFRoom • Double-door entry withand tiled Lots vestibule • Kitchenette, Restroom of Storage • Glass frontage in reception/waiting area; • End Unit Located in Winter Place Bus. Park several exam rooms Contact: Brent Miller, CCIM or Rick Tilghman, CCIM Contact Brent C. Miller CCIM, CPM http://Lease.SVN.com/WinterPlacePark MLShttp://sale.svn.com/1415wesley #439632 http://lease.svn.com/1415wesley
• High quality, well appointed 16,120 SF office building $5.50/Sq. Ft. • Efficient blend of technical & professional areas • 2 Warehouse Unitscampus Available • Attractive, wooded in Northwood Ind. Park • Drive-In Doors and Truck Dock • Sophisticated tech infrastructure & • Zoned Town ofhigh Delmar Light Industrial communication features • Located G&M Complex • 2 acre in sitethe w/ large 72 Sales space parking lot Contact John Chris Peek CCIM 410-603-9112 Contact: McClellan, CCIM chris.peek@svn.com http://lease.svn.com/8999OceanHighway http://sale.svn.com/2129_northwood MLS #437628, 438370
••7,256 two buildings FAA SF Approval, Hanger Bldg. w/6T Hangers • Office/Warehouse •• 1.24 2 Grass Runways 3150' and 2300' Acres IncludesZone all Shop Equipment & Mowers ••Enterprise Tax Credits CallHenry John McClellan Hanna,CCIM CCIM,410-543-2440 SIOR http://sale.svn.com/706naylormillroad http://Sale.svn.com/BennettAirport
MLS #427047
SALISBURY, mD | FoR SALE/LEASE
SALISBURY, MD│FOR SALE
404 E. HOMER mAIN ST. ST. 635
$4 PSF gross $1,984/month (no NNN)
$1,200,000 $350,000 $1,275,000
BUSINESS RELOCATING $2,800,000
$7.50/Sq. Ft. $895,000
• 5,000 Sq. Ft.Service Office/Warehouse $3.50 psf • Automotive Center • Warehouse Features 2 Roll-Up Doors & • 9 Vehicle Bays Parts Room • 3 Tractor Trailer Bays • 2• All Private Offices andincluded Conference Room attached equipment • Last Unit in Complex Contact Henry SIOR, CCIM or Wesley Cox CCIM Contact: JohnHanna McClellan, CCIM 410-543-2421 http://lease.svn.com/2040Shipley http://sale.svn.com/carcare MLS #437339
• 1,250 SF office space consisting of 2 large offices, separate kitchen/break room, 1/2 bath $475,000 • 4,700 SF of freshly painted warehouse, new efficiency gas heat, OH door, Flex storage •high 10,000 Office/Warehouse Building & mezzanine storage •rooms Full General Commercial Zoning ••New fencedYard in yard Fenced Area ••Great advertising large pylon sign For Lease @ $exposure 5.50/Sq.onFt. ••Downtown Salisbury, close toJust Rt. 13 Rt. 50 Convenient Location Off& RT 13 Contact William Moore 410-543-2440 Contact: Chris Peek, CCIM bill.moore@svn.com http://Sale.svn.com/635_Homer http://lease.svn.com/emain MLS # 427375
BERLIN, MD│FOR LEASE
FRUITLAND, MD│FOR LEASE
HURLOCK, MD│FOR SALE
10231 OLD OCEAN CITY RD.
IN CROWN SPORTS CTR. FACILITY
100 ENTERPRISE DR.
$18.50/Sq. Ft. • 1,600 Sq. Ft. Medical Office Space in Class A Medical Facility • On Atlantic General Hospital’s Campus • 3 Exam Rms., Break & Chart Rm., 2 Nurse Stations, Office, Reception & Waiting Areas Contact: Brent Miller, CCIM or Rick Tilghman, CCIM http://Lease.SVN.com/JamesBarrettMedical MLS#441004
(410)334-2251
$7.50/Sq. Ft. • 13,000 Sq. Ft. • 24 Ft. High Ceilings; 14x10 Ft. Door • Sprinklered • Separate ADA bathrooms • Great Flex Space! Contact: Chris Peek, CCIM http://Sale.SVN.com/CrownSportscCenter13000 MLS #436513
$995,000 • 22,500 Sq. Ft. on 5 Acres • Truck Dock & Drive in Access • Sprinklered; Paint & Sanding Booths Contact: Chris Peek, CCIM http://Sale.SVN.com/100Enterprise MLS#429528
View allNess–Miller of our listings at www.SVNmiller.com Sperry Van Commercial Real Estate (410) 543-2440 410.543.2440 206 East Main Street | Salisbury, MD 21801 SussexMD Highway | Laurel, DE 19956 206 East Main Street • 30613 Salisbury, 21801 302.846.9908 34634 Bay Crossing Blvd. | Lewes, DE 19958 302.227.0768 www.SVNmiller.com 302.629.2440 302.540.5959 410.279.9145
604 Porter Street | Seaford, DE 19973
Built for Better Results.
110 South Poplar Street Suite 103 | Wilmington, DE 19801 1542 Briarcliff Rd. | Annapolis, MD 21012
Sperry Van Ness is a registered trademark of Sperry Van Ness International Corporation. All Sperry Van Ness® Offices Independently Owned and Operated.
Business Journal • November 2011
PAGE 3
Embracing changes and adjusting to the new ‘normal’ By Brad Bellacicco
SACC Executive Director
Director’s Journal
In a conversation with a friend who recently underwent a trauma in his life, he commented that the changes We may never get to in his life might be permanent. I replied that he needed the crazy boom days of to adjust to the new “northe mid 2000’s again in mal”. The discussion turned to how sometimes life changour life time. es and what was, is no more, and a new standard needs to be set for a “normal” life. If companies who are trying to deal with you do not, the routine of life the changes in our baseline economy. can become depressing and stressful. We all had embraced the good years of The worst case scenario is not recogstrong growth and many opportunities. nizing things have changed and trying Now as the recovery stalls, we have to to live in accordance with the old “norface the fact that this could take several mal” in the new situation. more years to get to a more comfortIf you adjust to the new “normal,” able “normal” similar to the conditions life goes on. If you embrace the changof the late 1990’s and early 2000’s. We es and make the new “normal” your may never get to the crazy boom days standard, a successful transition will be of the mid 2000’s again in our life time. easier. That is the new “normal”. As we look around the Lower Shore Now having survived the terrible business community, we see many
The 2011-2012 Chamber officers are in the back row, from left: Ernie Colburn, Dr. Memo Diriker, Sandy Fitzgerald-Angello, Dawn Tilghman, Bradley Gillis, Tony Nichols. Front row: D. Nicole Green, Stephen Franklin and Stephanie Willey.
recession of 2007-2009, we appear to be facing a slow recovery with a lot of characteristics of a roller coaster. The current level of political warfare in Washington, D.C. is hurting our confidence. Many business leaders charged with making the decisions on hiring new employees, expanding the firm and purchasing inventory are unsure what is going to happen next in the cycle that is our economy. As long as the perception is that the economy is still in poor shape, it is. Even good numbers from some industry sectors and economic indicators are not enough to create optimism. The Salisbury-Wicomico Economic Development at their 43rd Annual Meeting on Oct. 17, heard from Jeffrey M. Lacker, president of the Federal Reserve Bank of Richmond. His insightful comments addressed four reasons why the economy has been so slow in recovering, unlike most recent economic downturns. First and foremost is the failure of the housing industry to rebound. The inventory of residences for sale far exceeds current demand, too many of these units are oversized houses that are not selling, and the value of houses are down and continue to go down. Housing starts are half the rate of the 1990s, which is considered a good standard for normal demand. Thus those involved in the housing industry are suffering from the loss of jobs and greatly reduced demand for raw materials and services. The second is the lack of consumer confidence which has led those who still are employed to increase their savings. With the uncertainty of current economic conditions, people are afraid to spend. Unlike the recovery that followed the 9-11 attacks, American consumers are not spending as if it was our patriotic duty. The third factor is world events. The Japanese earthquake and tsunami
created an economic tremor that hurt the economy of many countries along the Pacific Rim and beyond. The Arab Spring, Gulf of Mexico oil spill, and other disruptions to the flow of petroleum have resulted in higher prices for gasoline, oil and other petroleum based products. Finally, the changes and expected changes in government regulations and growing federal budget deficit are causing business leaders to be very cautious. Health care reform and uncertainty about the direction of these changes, over-regulation of the financial sector, and a real anti-business activism by government on labor and environmental rules are keeping businesses from hiring or investing in inventory. This plus the lack of a plan for handling the federal budget deficit and the effect of this situation on some European nations are really applying the brakes to this recovery globally. Lesser drags on the economy include reduced government spending, especially federal, is hurting contractors, the lack of the needed skills by those looking for work and the inability of job seekers to relocate due to the costs and difficulty of selling real estate. Lacker warned we need to watch the factors that could cause the inflation rate to increase and hurt the recovery. With all this in mind, we must determine the new “normal” for our industry and region and embrace it to survive. On another note, thank you to all who have participated in the membership drive we are currently conducting. Under the leadership of Sandy Fitzgerald-Angello and Lynn Creasy, we have so far recruited 60 new members. We are continuing the full-court press to grow the chamber, but we need your input on companies you are familiar with that would benefit from the support and assistance of the chamber.
2011-2012 Salisbury Area Chamber of Commerce Officers President President Elect Vice President Vice President Vice President Secretary/Treasurer Asst. Sec/Treasurer Legal Counsel Past President
Ernie Colburn Sandy Fitzgerald-Angello Bradley Gillis Dr. Memo Diriker Tony Nichols Stephen Franklin Stephanie Willey D. Nicole Green Dawn Tilghman
Comcast Spotlight Pohanka Automotive Group Sperry Van Ness - Miller Salisbury University’s BEACON BBSI Accurate Optical Comcast Spotlight D. Nicole Green, P.A. Burnett White Tire & Auto
Salisbury Area Chamber of Commerce 144 East Main Street, Salisbury, MD • Phone: 410-749-0144 • Fax: 410-860-9925 email: chamber@Salisburyarea.com • Website: www.Salisburyarea.com
Get involved
By getting involved you make yourself more visible, more approachable and more trustworthy. People flock to those are not afraid to become involved and help make others successful. Do you want to be one of those people? Challenge yourself. The next time you’re at a networking function talk to the people who are in charge or leading the group. See if they need volunteers for the next event. Find out how you can help, whether it’s sitting at a table and handing out name tags, or just be a friendly face that welcomes new people. Then stick with it! Use your talents to help your networking group succeed. Bring new ideas to the table and never be afraid to ask how you can become more involved. It will pay off in the end.
PAGE 4
Business Journal • November 2011
Ocean Pines Chamber annual awards banquet The Ocean Pines Chamber of Commerce Board held their Annual Awards & Installation Banquet on Thursday, Oct. 13, at the Ocean Pines Yacht Club. Over 120 people attended this red carpet affair to honor the 2011 Citizen of the Year - PJ Aldridge and 2011 Business of the Year - Deer Run Golf Course, Ed Colbert. Both recipients received their awards from the Ocean Pines Chamber of Commerce and were also presented with Maryland State Citations from Senator Jim Mathias, Worcester County Proclamations from Judy Boggs, and Keys to Ocean City from Mayor Rick Meehan. The Awards ceremony was held in conjunction with the Installation of the Ocean Pines Chamber of Commerce 2011/2012 board members. Installed as officers are Terri Ma-
honey, WMDT/ABC Channel 47, president; Imad Elali, Long & Foster Realtors, vice president; Gwen Cordner, Acquest Title Services, Inc., secretary/treasurer; and Megan Gsvind, past president. Installed as board directors are Ira Wolfe, Social Media Architects; Justin McGinnis, Laser Tone Business Systems; Amy Unger, Atlantic General Hospital; Celeste Dove, Farmers Bank of Willards; Will Cathell, Williams, Moore, Shockley & Hammond LLP; Anna Giles, Merrill Lynch; Larry Leese, Larry Leese & Associates, PA; and Jennifer Antonelli, Mediacom Business. To learn more about the PJ Aldridge Foundation and the fight against lung cancer, visit www.PJAF.org. To learn more about Deer Run Golf Course, visit www.deerrungolf.com
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Business Journal • November 2011
PAGE 5
Membership Renewals
Salisbury Area Chamber of Commerce Business or Organization
Member since
Allstate Insurance/Paulette Arnsparger.....................2005
James V. Anthenelli...................................................2007
APM Termite & Pest Management...........................2000
ASAP Services Corp..................................................2000
Atlantic--Bay Homes.................................................2009 Bay Area Disposal, LLC...........................................2009 BesTemps/Career Assoc./Resume Service................1976
Betsey Harrington Bookkeeping Services.................2009
Budget Inn..................................................................2001
Business or Organization
Member since
Healthy U of Delmarva..............................................2003 Holly Community, Inc...............................................1999 Home Health Care of America, an Amedisys Co.....2003 Lark............................................................................2010 Little Sisters of Jesus & Mary...................................2003 Matice Interactive......................................................2009 McCrone, Inc.............................................................1995 McIntyre’s Electrical Services...................................2000 National Bank of Cambridge.....................................2010
C & D Concrete.........................................................2000
Naylor Mill Self Storage............................................2005
Chesapeake Mortgage Funding LLC.........................2009
Pro Coat LLC.............................................................2007
Coldwell Banker Residential Brokerage Cooper-Stewart....................................................1998
Royal Plus, Inc...........................................................2006
Julie Case/State Farm Insurance Company...............2001
Peninsula Total Car Care, Inc. .................................2007
Coastal Comfort Heating & Air Conditioning..........2007
Real Estate Title and Escrow.....................................2010
Common Grounds, A Fair Trade Coffee House.......2007
Complete Cleaning....................................................2000
Creative Catering By Carol, LLC..............................2008
Delmarva Daylighting, LLC......................................2010
Delmarva Pharmacy...................................................2005 Eastern Shore Pharmacy............................................1998 Eastern Shore SHRM.................................................2004 Edible Arrangements.................................................2006 Elmer’s Tastee Freez Inc...........................................2001 Enza’s.........................................................................2007 Faith Community Church of Salisbury, Md., Inc......2000
Gary Marshall Insurance Agency..............................2010
Girl Scouts of the Chesapeake Bay...........................1999
S.C.O.R.E. Chapter 298.............................................2010 Slocum Insurance.......................................................2006 Stewart Funeral Home...............................................2000 Suntrust Mortgage Corp............................................2000 Sysco Eastern Maryland, LLC...................................2000 Taylor Termite & Pest Control, LLC........................2009 TK Construction, Inc.................................................2003 Tomey Electric, Inc...................................................2002 Tri-State General Insurance Agency LTD................2003 University Park..........................................................2000 Vantage Point Solutions Group, LLC.......................2003 Vinny’s La Roma.......................................................2003 Debra Welsh, DDS, MS............................................2000
REAC H
M O R E
EYE B A L L S
Wicomico Day School...............................................1998
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ANDREWS MILLER & ASSOCIATES HONORED - In July at the 101st annual Cambridge Classic, Andrews Miller & Associates, a division of Davis, Bowen & Friedel, Inc., was honored for 30 years of dedication and support to the Cambridge Power Boat Regatta. The award was presented by the Cambridge Power Boat Regatta Association and the Maryland General Assembly to Charles R. Woodward Jr. and Gerald G. Friedel. Andrews, Miller & Associates have supported the Cambridge Classic each year by providing surveying and engineering services that are necessary to the function of the regatta. Initially, they designed the APBA approved course and had it designated as a world record eligible race course. They continue to maintain the APBA approval of the original course design as necessary.
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Business Journal • November 2011
PAGE 6
How to stay encouraged during the job hunt By Mary Ellen Carter
Coaching
While recent unemployment rates have slowly declined, the average job hunt Everyone needs a break is still lasting six to eight from their day-to-day months, discouraging many job seekers. activities, and that inDespite positive reports, cludes job hunting. such as CNNMoney’s recent survey where economists predict an average of 2.5 million jobs to be added to So, if you’re feeling the strain of the U.S. in 2011, the growth is slow. searching for a job or know someone As Christine Owens from the Nawho is, take a look at these tips to stay tional Employment Law Project reportmotivated. ed on the radio program Marketplace, while the rate decreases are encouragGet organized ing, the number of discouraged job After a few months, or even just seekers is growing. Some people on a few weeks, of calling employers, the job hunt have given up altogether, searching job boards and emailing which means they are no longer even resumes, all your efforts can run tobeing counted as “unemployed.” gether. As the search for a job drags on, it You are required to track at least can be hard to remain upbeat and posisome of your job search activities to tive. But, today’s job hunt is a marareceive unemployment, but if you’re thon, not a sprint, so it’s imperative doing anything additional you need that job seekers not give up and stay your own tracking system. motivated. Whether you prefer a notebook or Searching for a job is a job in and a spreadsheet, keep a list of the comof itself, which means the same tips panies you’ve contacted, who you that apply to discouraged and unmotitalked to, when you talked with them, vated employees apply to today’s job if you spoke over the phone, in-person seekers.
or through e-mail, what they said and what the results were. Not only will this ensure you don’t contact the same employer too often, but it will also give you a sense of accomplishment that you have been trying and doing everything in your power to find a job. Change your surroundings Sitting around your house at your dining room table or on your couch day after day sifting through the want ads or scanning for jobs online can get old fast. Try going to a local bookstore or coffee shop for a change of scenery. Your public library is also a good place to go, especially if you need a computer for searching job sites or emailing applications. Local meeting places such as these often have bulletin boards where employers post job openings, which are another great resource for your hunt.
NOVEMBER 2011 INDEX PG 4 5x5.25 Deep
Take a break Everyone needs a break from their day-to-day activities, and that includes job hunting. If you’ve been job searching for a while, take a day off. Walk around the park with your family. Volunteer with a local non-profit. See a movie.
You’ll come back to the job hunt feeling refreshed, less stressed and with a new outlook. You’ll be ready to start again with new energy, and you never know what networking opportunities you might find on your break. Ask for help With the number of individuals searching for jobs, it never hurts to have as many people as possible helping you market your skills and experience. Make sure all your family members, friends and acquaintances know you’re looking for work. Contact your local staffing companies and give them your information. As a job seeker, you should not be charged, and you’ll gain access to companies and job openings that you didn’t have access to before. Whether you’ve been searching for a few days or for six months, the job hunt can be discouraging. Experts are predicting good things in 2012. Make it your goal to get a job in 2012, stay motivated and keep trying. About the author Mary Ellen Carter is the owner of Express Employment Professionals, a full service employment agency. She can be reached at maryellen.carter@ expresspros.com.
Business Journal Advertising Index The following Directory of Business Journal advertisers provides quick reference for your convenience. The number appearing before the name of the business refers to the page number where the ad appears in this edition of the Journal.
Farm Supplies 21 Farmers & Planters. . . . . . . . 749-7151
Heating & Air Conditioning 13 Mid-Atlantic Heating . . . . . . . . . 546-5404
Financial 13 Delmarva Wealth Management. . . . 912-4286 23 Shore Bank. . . . . . . . . . . . .
Architecture 14 AWB Engineers . 742-7299
Health 20 Accurate Optical. . . . . . . . . 749-1545
Insurance 22 Atlantic Smith, Cropper & Deeley . . . . . . . 835-2000 18 Avery Hall . . . . . . 742-5111 7 ISG . . . . . . . 800-336-5659
Advertising 5 Comcast Spotlight . . . . . . . 546-6610
13 Angel’s Network. . . . . . . . 742-7472
Estate Planning 10 James Respess . . . 443-736-7523 Employment 15 Express Employment . . . . 860-8888
24 Apple Discount Drugs . . . . . . . . . 543-8401 21 Eastern Shore Pharmacy . . . . . . . 749-5253 25 Peninsula Home Care. . . . . . 543-7550 32 Peninsula Regional . . . . . . . . 546-6400
Mailing 16 Mail Movers . . . . 749-1885
12 Remax Crossroads . 443-736-3373 2 Sperry Van Ness . 543-2440 Septic 11 Towers Concrete. .479-0914 Sitework & Paving 19 Terra Firma . 302-846-3350 Storage 19 Cubes . . . . . . . . . 742-2100
Marketing 31 Matice . . . . . . . . . 858-4775
Utilities
Paving 15 Chesapeake Paving. . . . . . . . . 742-2330
17 Choptank Electric . . . . . 877-892-0001
Real Estate 4 Long & Foster. 443-783-3928
17 Bay Area Disposal.860-6607
Insert Locally Owned Restaurant Association
Business Journal • November 2011
Barometer
Wicomico County Sales Tax Collections by category
PAGE 7
Salisbury-Ocean City-Wicomico Airport September ‘10 . . . . . 11,328 October ‘10 . . . . . . . . 11,835 November ‘10 . . . . . . 11,013 December ‘10 . . . . . . 10,343 2010 Total . . . . . . . 129,341 January ‘11 . . . . . . . . . 9,608 February ‘11 . . . . . . . . 8,796 March ‘11 . . . . . . . . . 10,698 April ‘11 . . . . . . . . . . 10,550 May ‘11 . . . . . . . . . . . 12,820 June ‘11 . . . . . . . . . . 13,512 July ‘11 . . . . . . . . . . . 15,291 September ‘11 . . . . . 13,017
8.0 11.6 16.1 13.7 9.8 5.8 11.3 8.7 4.4 11.4 18.8 25.0 14.9
Airline Passengers Enplaned/Deplaned
FY 2011 totals
August ‘10
September ‘10
Food & Beverage
$14,774,288
$1,282,243
$1,221,112
Apparel
$3,659,569
$217,481
$249,098
General Merch.
$20,208,008
$1,486,897
$1,474,403
Automotive & Oil
$4,893,886
$403,384
$427,077
Furniture & Appl.
$2,239,505
$150,247
$172,260
Building Supplies
$7,039,279
$679,488
$618,698
Apr
May
Jun
Jul
Aug
Sep
Utilities & Trans.
$4,622,789
$367,944
$511,930
National
8.7
8.7
9.3
9.3
9.1
8.8
Hardware & Equip.
$2,246,757
$182,059
$182,265
Maryland
6.6
6.8
7.4
7.4
7.3
7.2
Miscellaneous
$ 6,906,892
$610,401
$701,320
Wicomico
7.9
8.0
8.5
8.6
8.7
8.5
TOTAL
$66,663,500
$5,380,143
$5,558,163
Worcester
12.3
10.2
8.9
8.4
8.2
8.8
Somerset
9.4
9.5
10.7
10.1
9.5
9.0
The number in the right column is the percentage of change in passenger activity compared to the previous year.
National, State, County Unemployment Rates
Information courtesy of the Maryland Job Service at the One Stop Job Market. (Not seasonally adjusted.)
Business Journal • November 2011
PAGE 8
SALISBURY AREA
CHAMBER OF COMMERCE
Absoulute Transport, Inc.
Rep: Kathy Calabrese 803 North Salisbury Blvd. Suite 2300 Salisbury, MD 21803 410-572-8834 410-572-8839 (fax) Kathy.calabrese@absoulutetransport.com www.absoulutetransport.com Locally owned transportation brokerage with over 25 years of experience. Striving to provide optimum customer service through individually assigned account coordinators. Recruited by: Lynn Creasy
American Vet Heating & Cooling Rep: Joy Crist 6302 Arrowhead Dr. Hurlock, MD 21643 410-943-4049 jmcrist@live.com Commercial and residential HVAC service & installation Recruited by: Tony Nichols
Anderson Fence Company
Rep: Mike Rabasca 30200 Rehobeth Rd. Marion, MD 21838 410-623-3061 410-623-3063 (fax) mike@andersonfence.net www.andersonfence.net Offering fencing and gate operators for both residential and commercial clients. Recruited by: Lynn Creasy
Angela B. Assadi, LLC
Rep: Angela Assadi 110 Baptist St. Suite B Salisbury, MD 21801 443-880-1676 angelaassadi@comcast.net Business valuations, payroll, bookkeeping and consulting services. Recruited by: Dawn Tilghman
Cherrywalk Consulting
Rep: Kim Nechay 6508 Cherry Walk Rd. Hebron, MD 21830 443-614-2505 drncherrywalk@gmail.com Cherrywalk Consulting exists to better the impact and effectiveness of the non-profit organizations of the Delmarva Peninsula by improving the
functionality of their boards, staff and activities.
Coastal Style Magazine
Rep: Erin Westman P.O. Box 677 Ocean City, MD 21843 410-213-9491 410-213-9492 (fax) ewestman@coastalstyle.com Bi-monthly lifestyle publication dedicated to showcasing the people, businesses, and events that collectively make the Eastern Shore a wonderful place to live and work. Recruited by: Kim Lutch, Jaime Toner, Ron Boltz
D.E.P.T. of Barbers
Rep: Pete Tippett 1209 Mt. Hermon Rd. Salisbury, MD 21804 410-742-4686 ptippett12@comcast.net Barber shop that has been in Salisbury since 1968. Recruited by: Ernie Colburn
Expense Reduction Analysts
Rep: Perry Peregoy 1000 East Main St. Salisbury, MD 21804 703-955-0637 pperegoy@expensereduction.com www.expensereduction.com Recruited by: John Cannon
Gateway Subaru
Rep: Andrew Hasenkopf 30275 Winner Blvd. Delmar, MD 21875 410-896-3800 443-359-5107 (fax) andrew.hasenkopf@gatewaysubaru.com www.gatewaysubaru.com Subaru dealer offering both new and pre-owned, with full service department
Dr. Kristen M. Iman, DC LLC
Rep: Dr. Kristen Iman 305 N. Division St. Salisbury, MD 21801 443-523-9172 866-610-1943 (fax) kristen.m.Iman@gmail.com Provides chiropractic care along with nutritional support. Recruited by: Josh Thomas
UNO SUPPORTS SPECIAL OLYMPICS - Uno Chicago Grill in Fruitland recently hosted their ‘Deep Dish Tuesday” and raised more than $1,000 for Special Olympics of Maryland’s Lower Shore. From left: Natalie Costello, Uno’s manager; Joe Rosales, general manager; Eddie Cherrix, Special Olympics Maryland Lower Shore area director; and Julie Stewart, event/marketing coordinator, Uno’s.
Key Title & Escrow
Rep: Kelly Green 1000 East Main St. Salisbury, MD 21804 410-860-5400 410-860-5448 (fax) kelly@keytitle-escrow.com www.keytitle-escrow.com Topnotch, experienced and highly motivated real estate settlement company with superior customer service.
OCE/North American Canon Group Co.
Rep: Mark Spence 9629 Philadelphia Rd. Baltimore, MD 21237 443-648-4869 mark.spence@oce.com www.oce.com Multi-function copier/printers, print management software, architectural & imaging software
Paradise Energy Solutions, Inc.
Rep: Jason Beiler 436 Snow Hill Rd. Salisbury, MD 21801 410-246-2042 443-736-7120 (fax) jason@paradiseenergysolutions.com www.paradiseenergysolutions.com Company specializing in solar electric systems and solar hot water systems for residential and commercial customers
Real Property Maintenance, LLC Rep: Shawn Harrison 5554 E. Nithsdale Dr. Salisbury, MD 21801
410-860-1277 410-860-2299 (fax) rpm2.0@comcast.net
Shade Construction
Rep: Al Broacato 2213 Northwood Dr. Suite 5 Salisbury, MD 21806 410-543-4900 410-543-4800 abrocato@shadeconstruction.net www.shadeconstruction.net General contracting & construction management firm specializing in hospitals and healthcare facilities. Recruited by: Kim Lutch
F.A. Taylor & Sons, Inc
Rep: Frank Kelly 1955 Northwood Dr. Salisbury, MD 21801 443-386-3751 410-219-1163 (fax) fkelly@fataylorson.com www.fataylorson.com Recruited By: Mike Weisner
William Staples Insurance & Financial Services
Rep: William Staples 1410 S. Salisbury Blvd. Salisbury, MD 21801 410-546-3999 410-546-6165 (fax) staplew@nationwide.com www.staplesagency.com Insurance for home, auto, business, agricultural and life. We take time to listen to your needs and tailor a program specifically for you.
PAGE 10
Business Journal • November 2011
The Maryland 211 Program provides 24 hour crisis hotline and resources for individuals on the Lower Shore. From left, Margartia Alvarado, Kathleen Mommé of the United Way and Michelle Hughes of the Life Crisis Center.
Dr. Alvarado fund helps Shore The Lower Eastern Shore continues to be touched by the legacy Dr. Jose Alvarado left behind after a fatal car accident tragically claimed his life in 2009. His dedication, compassion and commitment to children continues to live on through the “Dr. Jose Alvarado Children’s Fund,” set up in 2010 by his family to benefit local agencies helping create a better life for children in need. This year’s grant recipients include the Maryland 211 Program, Big Brothers Big Sisters and the United Way of the Lower Eastern Shore. The Maryland 211 Program provides a link to community health and human service resources statewide 24 hours a day, 7 days a week, in over 150 languages. The $2,500 grant will fund educational efforts to ensure family and staff in Wicomico County Public Schools are connected to the right community service when they are in need.
Big Brothers Big Sisters helps children reach their fullest potential through professionally supported, one-to-one mentoring relationships through a full range of youth mentoring programs with measurable impact. The $1,500 grant will help the organization match caring adult mentors for children in need on the Lower Shore. Margarita Alvarado shared, “It is a tremendous honor to continue to serve the Lower Shore Community in memory of Joe, who dedicated his time to help make our community a better place for all. My husband would be happy to know money raised for this fund is supporting local children and their families who are in need of critical assistance during tough times. My family and I are blessed to be part of this endeavor, which will help carry out Joe’s mission and his legacy on the Shore for years to come.”
RIDE FOR ST. JUDES - The 2nd Annual Cat Country/St. Jude “Ride For Research” Motorcycle Ride was held on Sunday, Oct. 9, and raised a total of $4,005 to benefit St. Jude Children’s Research Hospital in Memphis, Tenn. Over 160 participants took advantage of sunny skies and temperatures near 80 degrees to ride in the event, which began at Harley-Davidson of Seaford, Del. and, after a two-hour ride across Delmarva, ended at Station 7 Restaurant in Laurel, Del., for an after-ride party. All proceeds benefit St. Jude Children’s Research Hospital in Memphis, the world’s leading facility in the treatment of childhood cancer and other catastrophic diseases. St. Jude freely shares all research and treatment with hospitals around the world, and no child is turned away regardless of a family’s ability to pay.
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Business Journal • November 2011
PAGE 11
Calendar of Events
Salisbury Chamber
Wednesday, Nov. 2 - Young Professionals Committee, Chamber Business Center, 7:30 a.m.
Tuesday, Nov. 15 - Agri-Business Committee, Chamber Business Center, 7:30 a.m.
Wednesday, Nov. 2 - Business After Hours - Health South, 5-7 p.m.
Tuesday, Nov. 15 - Budget & Finance Committee, Chamber Business Center, noon.
Thursday, Nov. 3 - Beautification Committee, Chamber Business Center, noon. Wednesday, Nov. 9 - Membership & Ambassador’s Joint Meeting, Bob Evans Restaurant, 8 a.m. Wednesday, Nov. 9 - Business After Hours - MAC Incorporated, 5-7 p.m. Thursday, Nov. 10 - Local Legislative Committee, Wor-Wic Community College, 7:30 a.m. Thursday, Nov. 10 - Technology Committee, Tezla Consulting Group, Inc., 9 a.m. Friday, Nov. 11 - Executive Committee, Bob Evans Restaurant, 8 a.m. Monday, Nov. 14 - Chicken Festival Committee meeting, Chamber Business Center, 8:30 a.m. Monday, Nov. 14 - Workforce Development, Chamber Business Center, noon.
Wednesday, Nov. 16 - Business Affairs Committee, Chamber Business Center, 8 a.m. Thursday, Nov. 17 - “Get Connected” Business Expo, Wicomico Youth & Civic Center, 10 a.m. to 7 p.m. Thursday, Nov. 17 - Business After Hours - Chamber Expo, Wicomico Youth & Civic Center, 5 to 7 p.m. Thursday, Nov. 17 - General Membership Luncheon, Wicomico Youth & Civic Center, $20 per person, noon. Monday, Nov. 28 - Executive Committee, Chamber Business Center, noon. Tuesday, Nov. 29 - Clinical Hypnosis Workshop, presented by Veronica Correa, LCSW-C, Chamber Business Center, 6 to 7:30 p.m. Wednesday, Nov. 30 - Board of Directors, Chamber Business Center, noon.
Coastal Linen Services expands Coastal Linen Services, a commercial laundry and linen provider serving the hospitality, medical and service industries, has bolstered laundry productivity after leasing a 9,500-square-foot warehouse and equipping it with a Girbau Industrial Eco-Tunnel Continuous Washing System. Coastal Linen owners Mitch and Tiffany Wyatt worked closely with area businesses to locate and lease space. Senior Advisor Bradley Gillis, CCIM, of Sperry Van Ness-Miller Commercial Real Estate in Salisbury, Md., assisted with lease negotiations for the Westwood Commerce Park location; Executive Vice President Matt Drew, of AWB Engineers, completed the civil and architectural designs; and President Dwight Miller, of Gillis Gilkerson, executed warehouse construction. Wyatt sought assistance from Maryland Small Business Development Center (SBDC) at Salisbury University to assist with his financing package. Wyatt also received support from Salisbury Wicomico Economic Development, UMES Rural Development and the Maryland Department of Business and Economic Development. “Our focus is helping businesses capable of providing economic impact to our regional economy, especially com-
SEPTIC SYSTEMS
panies with the capacity to create jobs,” said SBDC business counselor Lois Haggerty, who helps the Wyatts. Coastal Linen is among the first commercial laundries in the United States to harness the Girbau Industrial Eco-Tunnel. Pulling the project together required a team approach since the laundry equipment mandates specific installation, electrical and plumbing requirements. In the end, according to Wyatt, the new space and laundry equipment allow Coastal Linen to conserve energy and water while processing up to 3,200 additional pounds of laundry per hour. “The tunnel allows us to pass on considerable savings to our clients,” said Wyatt. “Conserving energy and water is extremely important to our operation and the environment.” Pleased with Coastal Linen’s much improved laundry productivity and efficiency, Wyatt maintains his company provides unsurpassed comprehensive laundry solutions to customers. “Our new facility allows us to maximize our clients’ productivity and profitability using the most efficient and economical equipment in the business,” he said. To find out more about Coastal Linen, call 410-334-2251.
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Business Journal • November 2011
PAGE 12
ACE EMPLOYEES ATTEND CONFERENCE - Employees from Rommel’s Ace headquarters in Fruitland attended the Fall Ace Hardware Convention held in Denver, Colo., from Oct. 15-17. At the convention, it was announced that for the 5th consecutive year Ace Hardware has won the prestigious J.D. Power Award for Highest Customer Satisfaction, beating industry heavyweights Lowes and The Home Depot. Pictured with all five awards in Denver, from left are District Manager Bob Weber, District Manager Rick Ponton, Company President Michael Cottingham, Inventory Coordinator Merideth Dedecker, IT Director Paul Desmond and Senior Operations Director Dick Livingston.
Member Spotlight
David Klein, Bank of America By Al HIGGINS Bank of America, until recently the largest bank by some measurements in the nation, is playing a big role in assisting small businesses. Bank of America’s vice-president of Small Business Banking for the Maryland Shore Market, David Klein, is responsible for the bank’s outreach in the local Salisbury area and throughout the Eastern Shore. “Late last year,” said Klein, “Bank of America began an effort aimed at helping small businesses. Presently there are 400 small business bankers within the company, with an expected 1,100 to be on the job by year’s end. We are actively recruiting individuals with banking experience in the New York City, Boston, Chicago and Atlanta markets.” The goal of the program is to provide banking that is easier, quicker and less expensive than that which many small businesses currently experience. As a banker Klein sees himself as a tool to help businesses. “We are looking to be involved with businesses that have gross annual sales between $250 thousand and $5 million. My role is to coordinate between the bank and the customer. It’s primarily customer service with the advantage of working with an experienced banker. I have 33 years in the banking business, which enables me to respond to any of my customers needs.”
Bank of America’s small business program offers many services to their customers. Aside from the obvious need for term loans, customers can be offered lines of credit, commercial mortgages, a number of business checking, savings and money market accounts, as well as three levels of payroll processing services and 10 options of business credit and/or charge cards. “An exciting aspect of the business services we offer is our online banking products,” explained Klein. “Our customers can opt for our new remote deposit capture device, which scans checks and immediately deposits them to an account. The machine does away with costly trips to the bank and is as revolutionary as the FAX machine was to business. Customers can also choose between five major product suites and partake in our easy online payroll program, which is available to customers with up to 20 employees. With this program the net payroll proceeds are directly deposited into the employee’s checking account and this service is very often without charge to Bank of America small business customers.” Klein stressed that he is a hands-on banker. “I meet with business owners to determine their exact needs and then prescribe to them the products that will assist them in their business. At Bank of America we strive to develop new relationships and to expand our relationship with current customers.”
JA RECEIVES DONATIONS - The Bank of America and Merrill Lynch recently made a $5,000 contribution to support Junior Achievement’s Financial Literacy programs. “It is partnerships with businesses such as Bank of America and Merrill Lynch that see the importance of educating our students on real life skills such as budgeting, credit cards and retirement and sponsor our programs to make economic education a reality,” Jayme Weeg, president of Junior Achievement. The money will be used to purchase program material. For more information about JA, visit www. ja.org. From left are Christine Selzer, Merrill Lynch Ocean City; Jayme Weeg, JA president; and Ryan Kirby, Merrill Lynch, Salisbury.
Business Journal • November 2011
PAGE 13
Is the Buffett rule useful as an aspect of tax reform? By E. Tylor Claggett
Insights
On Monday, Sept. 19, President Obama outlined his proposals for reducing the national debt and increasing In terms of averages, jobs. With respect to the forthe current tax system mer, he declared the richest taxpayers should pay a larger already satisfies the share of government revBuffett Rule... enues in the form of higher tax rate percentages of their incomes. He emphasized interpretation. For starters, what exactly these people have enjoyed does ‘fair share mean?’ And, what exlower effect tax rates for a number of actly constitutes income; especially for years due to legislation passed in 2001 the wealthy? and 2003 that was promoted as ‘tempoThese questions introduce the conrary.’ In addition, the President implied cept of, ‘loopholes,’ which are features, many wealthy Americans get a lower passed into law, that over lay and effeceffective tax rate from the many ‘looptively lower the stated tax rates within holes’ in the current tax code. the current tax code. Usually they Of course, there are many facets to are (or were) intended upon passage the contention that the wealthy do in to promote a social agenda issue, to fact pay a lower percentage of their inencourage a specific and worthy busicome in taxes. President Obama said, “ …. those who have done well, including ness sector or to foster desired general me, should pay our fair share in taxes to economic conditions. Due to its complexity, this topic is best left for another contribute to the nation that made our article. success possible. We shouldn’t get a More to the point, according to better deal than ordinary families get.” http://money.cnn.com/2011/09/20/news/ That statement leaves some room for
economy/buffett_rule_milllonaires/, Buffett wrote in a New York Times oped, “[Last year] what I paid was only 17.4% of my taxable income -- and that’s actually a lower percentage than what was paid by any of the other 20 people in our office.” He has also stated that he pays a lower percentage of his income in taxes than does his secretary. The same website went on to say, “Why? Two reasons: First, he makes a lot of money from investments, which are taxed at a lower rate than wages. Second, the Social Security tax applies only to the first $106,800 in wages. That means Buffett’s secretary likely owes that payroll tax on most, if not all, of her income, while Buffett ends up owing it on a very small piece of his income.” But, Social Security taxes are technically not income taxes, so here we go again - mixing apples and oranges. Many of those that question Buffet’s original statement would argue much of Buffet’s actual income is from his large stake in Berkshire Hathaway. And, since corporate income tax rates vary between 15-38 percent, making them often higher than personal income tax rates, Buffet actually pays a higher total tax percentage than the 17.4 percent he
claims in his New York Times piece. Furthermore, other people would argue that the wealthy are in the best position to create new jobs, if they are able to divert their tax dollars to wages for their employees. President Obama said, “Middle-class families shouldn’t pay higher taxes than millionaires and billionaires. That’s pretty straightforward.” But, it is not very straightforward as far as tax policy goes. Again, according to the above mentioned website, “In terms of averages, the current tax system already satisfies the Buffett Rule, Americans on average pay 16% of their total income in federal income and payroll taxes, while millionaires pay an average of 20.1%, according to the Tax Policy Center.” In conclusion, whether the Buffet Rule needs to be incorporated in the US tax code or not, it depends on one’s perspective. This is usually the case when “a one size, fits all” proposal is made and again, the devil is in the details. About the author
Dr. E. Tylor Claggett is Professor of Finance at Salisbury University, Salisbury.
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Business Journal • November 2011
PAGE 14
Business After Hours Dr. Anderson’s Medical Weight Loss Dr. Gail Anderson’s Medical Weight Loss hosted a Business After Hours networking event on Wednesday, Oct. 12. Dr. Anderson welcomed chamber members and guests to show off their brand new facility and shared their healthy approach to weight loss and continued wellness. The staff: Michelle Lidinski, Dr. Gail Anderson, Scott Anderson
Henriette Den Ouden of Habanera Farms, Elaine Patterson of Patriot Environmental
Joe Aita of J&A Water, Chamber Board member Dwight Miller of Gillis Gilkerson
CFES is in nationwide study A national report recently released by the Center for Effective Philanthropy presents research findings from surveys of community foundations around the country. The Community Foundation of the Eastern Shore is one of the three featured in the study for its strategic action. The report highlights three community foundations that act “strategically” and actively seeks accurate information about community needs. The Community Foundation of Orange County, the California Community Foundation and the Community Foundation of the Eastern Shore share a commitment to strategic action. All three diverse foundations focus on how their work with donors will benefit their local communities; build their understanding of community need through research and data; and place high value on input from community stakeholders. Highlighting the work of the CFES, the study commends: • The use of regular surveys of the community and stakeholders. • Operation of the Eastern Shore Nonprofit Support Center to grow the capacity of local nonprofit organizations.
• Policies that ensure representation and feedback from constituents across the area. • Regular surveys and focus groups for donors and the nonprofit community. • Efforts to help nonprofit organizations inform the community about the work they do. • The leadership role the Community Foundation plays in the community. The role a foundation plays within the community was underscored by Spicer Bell, president, Community Foundation of the Eastern Shore. “We are a community leadership organization. As such, we must be thinking beyond our walls in terms of the impact of everything we do.” This national report comes on the heels of the Community Foundation being recognized in June by the Council on Foundations that ranked the Community Foundation of the Eastern Shore (CFES) in the top 100 of the 700 community foundations in the nation for receiving the most gifts per capita for fiscal year 2010. The CFES was honored with this recognition on the same list last year.
Kathleen McLain of WMDTTV, Don Coffin of Long & Foster
Business Journal • November 2011
PAGE 15
Perdue supports the Oyster Recovery partnership On Saturday, Oct. 1, more than 30 Perdue associates and family members teamed with residents of Nanticoke, Md., the Oyster Recovery Partnership (ORP), Maryland Department of Natural Resources and the Nanticoke Watershed Alliance to participate in the Marylanders Grow Oysters program for the third straight year. The team of nearly 80 volunteers filled and distributed more than 200 cages of “spat” (175,000 baby oysters), which the 24 Nanticoke volunteer families will foster for the next nine months. The cages will be suspended from their privately owned piers along the lower portion of the Nanticoke River until next summer when they will be planted in local sanctuaries. The Oyster Recovery Partnership also transported a truckload of recycled oyster shells to the site, where volunteers filled more than 400 nylon bags with empty shells. The bags are needed for the oyster hatchery production and will help provide a home for about 1,000,000 oysters. Young larvae will attach themselves to the clean oyster shells at the University of Maryland Center for Environmental Science Horn Point Hatchery in Cambridge, where they are produced. The resulting bags of spat on shell will be used for the
2012-13 season of the Maryland Grows Oysters program. Perdue has been working hand-inhand with the Oyster Recovery Partnership since 2009 when associates first teamed with residents of Nanticoke, Md., the Oyster Recovery Partnership (ORP), Maryland Department of Natural Resources and the Nanticoke Watershed Alliance to participate in the Marylanders Grow Oysters program. In August, more than 50 Perdue associates and family members teamed with the ORP to fill more than 800 shell bags in the parking lot of the Perdue corporate Office in Salisbury, Md. Oysters are critical to the Bay’s longterm recovery. According to the Oyster Recovery Partnership, oysters used to filter the entire Chesapeake Bay in days. Due to past overharvesting, it now takes years. “Much like our Project Clean Stream in April — when more than 1,200 associates, their family members and friends helped beautify their communities by harvesting more than 72,000 pounds of trash and debris from ponds, streams, roadways and parks — our associates really get behind this event,” said Steve Schwalb, Perdue Vice President of Environmental Sustainability. “Working with the Oyster Recovery Partnership is
Perdue associate Kaye Wilgus, Emma Rickards and Guy Rickards.
another great way for our associates to support our company’s commitment to environmental stewardship and have fun doing it with other people who share our passion for preserving our natural resources.”
For more information about the Oyster Recovery Partnership, visit www. oysterrecovery.org. For more information about Marylanders Grow Oysters, visit www.dnr.maryland.gov/oysterproject.
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PAGE 16
Business After Hours Shore Bank Shore Bank hosted a Business After Hours networking event on Sept. 22, as part of their 50th anniversary celebration. Doug Cook, president of the Maryland Division of Shore Bank, shared history about the bank and some insight for the next 50 years. The chamber also thanked Shore Bank for sponsoring the “9-11 Avenue of Remembrance.” Our hosts from Shore Bank – Dennis Herbert, Lynn Badger and Doug Cook.
From Carl King Tire: Dick Hawes, Den Connor and Booth Grier.
Business Mix SVN Real Estate expands
Sperry Van Ness – Miller Commercial Real Estate has expanded into two major metropolitan areas, Wilmington, Del. and Annapolis. SVN – Miller provides advisory, brokerage, consultation and leasing services to clients in Maryland and Delaware and is currently ranked #2 for Sperry Van Ness with the largest market share of any one SVN office. David Wilk, managing broker for the Wilmington office is the national director for SVN corporate real estate and advisory services. Garry Jakoby, managing broker for the Annapolis office, specializes in the sale of investment property and retail, office tenant/landlord representation throughout the greater Baltimore area. Jakoby also serves as the president of Sperry Van Ness’ Region 10 Multifamily Brokers Council.
Large transaction completed
Wicomico County recently experienced one of the largest commercial real estate transactions for 2011, according to Coastal Association MLS. Holly Campbell of RE/MAX Premier Properties represented the seller, and Matthew Trader of Rinnier Develop-
ment, the buyer. 2630 North Salisbury Boulevard has officially changed hands for $700,000. The business formerly operating there, Country Sunrooms, has relocated. Plans for the property are not yet confirmed. Holly Campbell, realtor, is licensed in Maryland and Delaware. Campbell has closed over $8.5 million of real estate in 2011, with 43 additional transactions pending. Matthew Trader, realtor, has served as a commercial agent with Rinnier Development for almost 4 years. Trader has been an integral part of the leasing of the brand new Sea Gull Square.
Selph shares experience
Kelley Selph of the financial services firm Edward Jones in Salisbury was invited to share his experience and help train financial advisors with less experience at the firm’s Tempe campus in Phoenix. Selph, who has been a financial advisor for 11 years, shared anecdotes from his personal business experiences and discussed his approach in working with clients face to face and implementing Edward Jones’ philosophy.
New member Perry Peregoy of Expense Reduction Analysts and chamber board member, Ed Wilgus of Wilgus Insurance.
Jaime Toner of Pool Tech and Robbie Raffish of a.s.a.p.r. Integrated Marketing.
Business Journal • November 2011
PAGE 17
Business After Hours Life Crisis Center
The Life Crisis Center hosted a Business After Hours networking event in their Salisbury office on Tuesday, Oct. 4. This local, private non-profit group has been helping our community through crisis intervention for 35 years.
Bonnie Smith and Brenda Wooten of BB&T, Nicole Green of D. Nicole Green, PA and legal counsel for the Chamber’s board of directors
Holley Martel, Angela Assadi CPA, Pete Richardson
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Michele Hughes, executive director of the Life Crisis Center and Shawn Dykes of Mail Movers
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PAGE 18
Business Journal • November 2011
Annual Small Business Saturday November 26 By CAROL KINSLEY
Small business owners are being offered an opportunity to get a bigger share of the consumer’s holiday spending immediately after Thanksgiving through an initiative of American Express OPEN called “Small Business Saturday.” Scheduled between “Black Friday” and “Cyber Monday,” Small Business Saturday was created last year in response to small business owners’ most pressing need: creating more demand for their products and services. The effort has the support of the U.S. Chamber of Commerce and from local retailers such as Ashlyn Nolte of Lark on the Boulevard, a jewelry and giftware boutique on Route 13, a block south of Salisbury University. “By no means can Small Business Saturday compete with Black Friday,” Nolte said, “but there’s a lot of local business promoting this, and it is kind of exciting.” The effort is still very new, so not many people are aware of it, she continued. “It’s a great thing they are doing, because shopping locally keeps 60 percent of that money within your own town.” American Express recognizes the importance of small businesses and their vital contributions to the economy, job creation and local communities. The company also knows the period after Thanksgiving is a make-or-break shopping season for many small businesses. Maryann Fitzmaurice, senior vicepresident of American Express OPEN, said: “Nine in 10 Americans believe small business success is critical to the health of the U.S. economy, and Small Business Saturday translates this sentiment into dollars and cents for independent retailers.” In its second year, the campaign has gained support from Google, Facebook and Twitter. Small business owners can go to facebook.com/smallbusinesssaturday to download promotional materials that will help them drive sales to their business on Nov. 26. At www.facebook.com/shopsmall they can access Small Business Saturday posters that can be printed at a special discount as well as hundreds of dollars in free advertising credits across multiple social media channels. In 2010, 100,000 small businesses downloaded marketing materials and 10,000 businesses signed up for free Facebook advertising. FedEx Corp. has committed $1 million in support this year. FedEx will give away 30,000 free Shop-Small American Express gift cards, each worth $25, to consumers through a Facebook promotion which starts Nov. 1. Shoppers can find information at www.facebook.com/FedEx. Ten thousand additional cards will be distributed directly to FedEx customers. The contribution means more money in the cash registers of locally owned independent businesses.
Alex Bubbas of Zia’s Italian Grill in Salisbury said: “The general public does not understand how much of an impact they have on their community (by buying from local businesses), which in turn will have a positive impact on them. Several studies have been conducted which show that for people who shop locally owned business — not national chains but locally owned and locally operated — 45 to 50 cents from every dollar spent remains in the community. If it’s a local chain, only 15 to 18 cents stays in the local community.” He noted that with many chain operations, all the inventory comes from elsewhere, whereas locally owned businesses are more apt to make purchases locally. Bubbas was quick to clarify that he was not saying nationally affiliated businesses are not good businesses. “You don’t get to be 5,000 units strong by not being a good business and having good products. But if a locally owned business can provide you with at least as good, if not better quality, with good surroundings and good service, you should think about going to a locally owned business. “No matter where you work, the money that stays here is spent here. If it goes away, it never comes back. That’s a very important message. We in the Local Owner Restaurant Association have been trying for six years to educate the public and have not been all that successful. If people really understand the impact they as individuals could create for their own community, it would make a difference.” Bubbas pointed out that national businesses have all kinds of advantages, such as lots of television advertising, that local businesses can’t afford. “So how do we compete? We provide quality products at reasonable prices in clean, attractive environments with good service. We have to appeal to consumers’ economic senses. It is to their advantage to shop local.” Craig Schury at Pemberton Pharmacy in Salisbury participated in the campaign last year. “We didn’t see a whole lot from it, but it was only the first year. A lot of people were confused about it. I think it’s a little more clear this year what we’re trying to accomplish. “For us it’s a wonderful thing. Anytime we can put the plight of small business out there and get people thinking about us is a plus. Even if we don’t get more business, it’s definitely a plus.” Permberton offers a large selection of gifts not found elsewhere. “We work with other small businesses to provide something the big stores don’t offer,” Schury said. In fact, if a vendor’s products do get into a big box store, the line is pulled from the Schurys’ store. “We don’t want to have the same thing. It’s important to us to have something different,” he explained. Among the small businesses they work with are Cat Studio, which does
hand-embroidered pillows and handpainted glasses, and Mogo, which sells bracelets with magnetic charms and flip flops for younger kids. At Pemberton Apothecary in Seagull Square at Salisbury University, they offer bareEssentials skin care products and Lillie Pulitzer stationary and bags.
The Country House has been in business for 26 years, offering home decor, jewelry, purses and other boutique items, some custom-made just for the company. Mike Delano, his wife Norma and two daughters all work in the family business. Norma Delano said Small Business Saturday is a good idea. “As a consumer, I try as much as possible to support local businesses and restaurants. I think it’s a really important thing that anybody can do for their own community, to help keep it strong and to benefit people who live and work there, their neighbors and friends. “We very much appreciate our local customers. There are lots of people who travel quite a distance to shop here, and we appreciate them, but we don’t forget the local people who are the ones who made us who we are. So we think it’s important to support local businesses.” Studies have shown the impact that small businesses have on a community.
Just-released data shows that independently owned small retailers account for 11 percent less of total retail sales than they did 20 years ago (from 57 percent in 1990 down to 46 percent in 2009). Independent bars and restaurants fared slightly better, but still lost 7 percent of total sales in that same period. At the same time, the research reveals that thriving small businesses in local communities lift real estate values. Over a 14-year period, neighborhoods with thriving independent businesses saw home values outperform citywide markets by 50 percent. The comprehensive study, titled the American Express OPEN Independent Retail Index, was conducted by Civic Economics, an economic analysis and strategic planning consultancy. Dan Houston from Civic Economics said the study was done “to make sure the consumer gets it” or at least gives some thought to how small business does matter. “We used to have more independent retailers,” Houston noted. You can tell when you drive into a town whether it has a thriving local downtown, he continued. The neighborhoods are well kept and there will be a vital downtown area. He urged consumers on November 26 to “give local merchants a shot at your holdiay shopping.”
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Business Journal • November 2011
Dr. Whitehead receives honor The Salisbury Award was presented to Dr. George Whitehead on Sept. 25, at a reception held at the Perdue School of Business at Salisbury University in Salisbury. The Salisbury Award is the community’s oldest civic award. It was established in 1926 by local businessman G. William Phillips for the purpose of recognizing “service that has been the greatest benefit to the happiness, prosperity, intellectual advancement or moral growth of the community.” The award has been presented 57 times since 1926 and includes past recipients such as Fred A. Grier Jr., Dr. George Todd, Ruth Powell, James M. Bennett, Charles Chipman, Avery Hall, Richard Henson, Frank Morris, Sister Mary Elizabeth Gintling, Frank Perdue, Dick Hazel, Sam Seidel, Dave Grier, Dick Moore, Paul Martin, Dr. Nevins Todd, Virginia Layfield, Mitzi Perdue, Lewis Riley, Ben’s Red Swings, Pete Cooper and the Community Foundation of the Eastern Shore. In 2010 the award was presented to Edward W. Urban. Dr. Whitehead is a professor of psychology at Salisbury University and he was recognized for his many contributions to the community and his passion for youth. He recently chaired
the City of Salisbury’s All-American City Committee and was instrumental in obtaining the 100 Best Communities for Young People Designation for Salisbury. He serves as chairman of Salisbury’s Promise and worked to create the Youth Leadership Academy. He has served on the Board of the American Red Cross and the Wicomico County Board of Education. Whitehead is also an active member of the Salisbury Rotary Club. A plaque was presented to Whitehead and he has chosen to give the $500 grant from the Salisbury Award to the Salisbury University Foundation. The money will be used to establish the “Salisbury Promise Alliance Scholarship” which will be given to a sophomore at the University who went to school in Wicomico County. The recipient must demonstrate a commitment to community service in high school and continued service as a freshman at Salisbury University. On hand to recognize Whitehead’s service to the community were Del. Norm Conway, who presented a proclamation from the MD House of Delegates and Salisbury Mayor Jim Ireton who declared September 25th “George Whitehead Day.”
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Dr. George Whitehead receives a plaque as the recipient of the 2011 Salisbury Award.
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Business Journal • November 2011
Chesapeake Bay watermen start the day early By Al HIGGINS
Chesapeake Bay watermen. Who are they? What exactly do they do? Why do we hear so little about them? They live in out-of-the way places: Hooper’s Island, Bivalve, Deal Island, Crisfield and Smith Island, just to mention a few. Whenever there are proposed regulations that will impact them we read about it or watch the story unfold on the evening news, and when a waterman violates a law or regulation we again hear about it or watch it on the tube. But there must be more to this group of hardworking men than a mere mention in a newspaper or ten second sound bite on the television. Watermen, simply by the nature of their work, are outside the mainstream life of most folks living on the Eastern Shore. Often they head off into the Bay – or its tributaries – very early in the morning and are out of sight as they toil at their profession. To most they are an invisible force that provides excellent seafood in some strange unseen way. But the fact is, Chesapeake Bay watermen are a vibrant part of Maryland’s economy and like many, they are struggling to make a living. Gibby Dean of Hurlock, in Dorchester County, has been making a living on the water for more than 30 years. He is a commercial fisherman, targeting rockfish
– striped bass – for much of the year. Dean is president of the Chesapeake Bay Commercial Fishermen’s Association (CBCFA) and a member of the Tidal Fish Advisory commission, the Blue Crab Advisory Group, the Striped Bass Industry Working Group and the Blue Crab Industry Design Team. In these varied capacities he manages to get himself involved in most, if not all, proposed governmental regulations that concern Maryland’s watermen. “Of principal importance,” said Dean, “is to ensure the traditions and heritage of the Chesapeake Bay watermen. At the same time we strive to maintain the sustainability of the resource, as well as maintaining the fishermen.” He continued, “We need to bring young people into the profession. At present, fifty percent of our members in CBCFA are fifty years of age or older. The Chesapeake Bay and its watermen define the State of Maryland and their heritage can only be continued by bringing younger people on board.” With blue claw crabs selling at prices common 20 years ago, and with the ever increasing costs of operating a boat and fishing rig on the Bay it is increasingly difficult to recruit new fishermen. Dean explained, “A fully rigged modern boat can cost in the neighborhood of $200,000, and a rig of traps another $30,000. At today’s prices it
Becker Morgan Group received two awards in the 2011 American Society of Interior Designers (ASID) Maryland Interior Design Competition. A first place award in the residential category for a custom home on the Eastern Shore was accepted by Louise M. Miller, ASID and Christopher L. Pattey, Associate AIA. This project will be featured in the
October/November issue of Chesapeake Home & Living magazine. An honorable mention award in the Hospitality category for The Gateway Grand Residences in Ocean City was accepted by Louise M. Miller, ASID. Awards were presented at the ASID Annual Meeting and Awards Celebration at the Hyatt Regency Inner Harbor in Baltimore.
Becker Morgan receives two awards in ASID competition
The photo is of Gibby Dean’s working boat, Miss Hattie.
is nearly impossible for a fisherman to make his bank payments, pay for fuel and maintenance and still make a living. What makes it even more difficult are the regulations currently being proposed by the Department of Natural Resources (DNR).” Presently there are regulations being proposed by the Maryland DNR that would require watermen to phone the department upon leaving the dock, arriving at their fishing site, reporting their catch before they head home and again once they return to the dock. Another onerous proposal is for watermen to have a tracking device on their boat so DNR personnel will know exactly where the boats are fishing. “These proposed regulation treat
watermen as if they are guilty of violating DNR regulations before they have even left the dock,” explained Dean. “For example,” he continued. “If a person has a history of drinking and driving they are often required to use what’s known as a “”Blow and Go”” device. The program makes sense. What doesn’t make sense, however, is to require watermen to install an expensive tracking device on their boats at their expense when the vast majority of them are law-abiding men. The entire fleet of watermen should not be punished for the sins of a few.” Dean explained that the watermen are not against enforcement of rules and regulations. In fact, they have requested that the budget for Natural Resource Police be increased so as to add more police on the water. The CBCFA is working diligently to reach agreements with the DNR to manage the resource. As Dean said, “It’s not just about the watermen – it’s also about managing the resource.” The watermen of the Chesapeake Bay are good, hard working people with an inherent desire to do what is necessary to sustain the viability of the Bay. And hopefully, through the joint efforts of the CBCFA and the DNR, the heritage of these industrious people will be preserved.
Business Journal • November 2011
PAGE 21
BesTemps celebrates 35 years in business Robert A. Leone, president of BesTemps of Salisbury, recently celebrated the company’s 35th anniversary. Leone started BesTemps in September 1976 at the age of 29 with one office located at 216 E. Main St., Salisbury, and a staff of four people. “Our first full year in business, we did $79,000 in sales and I thought we were setting the world on fire. As the years went on, BesTemps grew and expanded into nine offices in three states and increased their sales to over $18 million a year with a staff of over 40 people who prepared, funded and issued over 1,000 payroll checks a week to temporaries,” Leone stated. “When I look back at what has happened and think of the beginning days, it scares me,” Leone said. “The day I opened the doors on Main Street in Salisbury, I had a newborn baby, had just built a house and had $1,650 of cash in the bank to run a business. It was the best education on cash management that any businessman could ever have,” he said. One of BesTemps’ best accomplishments was when the Salisbury Area Chamber of Commerce named them Salisbury’s Small Business of the Year. For the past five years, Leone has been in the process of turning over the existing BesTemps offices to his employees. “When I realized I wanted to start to slow down and pass the torch on, I came up with the idea of giving the existing offices to those key staff members who helped to make BesTemps the success it is today. So far the Dover, Seaford and Georgetown, Del. and Cambridge and Easton offices have been turned over to key employees who have helped BesTemps become the success and cornerstone of the tem-
Robert A. Leone
porary industry in their communities.” On Jan. 1, 2012, Leone will turn over the final two offices, Salisbury and Durham, N.C., to the managers running those branches. “I will still be involved from a management advisory role. As long as I have a cell phone and computer handy, I will be available to monitor and advise the new owners. I felt that instead of selling the branches to an outside group, that the people who brought BesTemps to where it is today need to now enjoy the fruits of their labor. I want to thank all those businesses that had trust, faith and confidence in BesTemps over the years and am confident that you will continue to receive the quality of service that meets your expectations,” stated Leone.
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PROJECT COMPLETED - Becker Morgan Group, as part of the Design/Build team with Wohlsen Construction, recently completed the 434,000 sq. ft. Johnson Controls/Middletown Distribution Center located in the Westown Business Park in Middletown, Del. The distribution center includes a two-story, 28,000 sq. ft. administrative and employee office area, 39 truck bays and an advanced acid waste treatment system. The project was completed on a fast track schedule, which allowed design and construction to be finished in a 5 month window. Becker Morgan Group provided architectural services for this industrial grade facility, which is suitable for automotive parts assembly, conveyance and sequencing to support form fill battery processes. The manufacturing facility is pursuing LEED certification as part of Johnson Controls commitment to sustainable facilities.
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Business Journal • November 2011
Business After Hours Matice Interactive
On Thursday, Sept. 29, Matice Interactive held a ribbon cutting to celebrate the expansion of their offices located at 212 W. Main St., Ste. 301B, in Salisbury. A Business After Hours networking event was held after the ribbon cutting so that chamber members, clients and guests could tour the facility and hear from the staff about what is on the horizon for this growing local company.
Staff and guests help cut the ribbon on Matice Interactive’s new office suite.
Sue Revelle of Women Supporting Women, Dave Pfingst of Etch-Art Awards, and Jenni Pastusak of SURE PR – Marketing
The staff of Matice Interactive: Irina Perkowski, Mary Doak, Cristina Machin, Kevin Justice, Rebecca Ellis, Joe Heatherington, Josh Cappell and Jamey Schnepel.
Jack Morita with daughter Lily, Dean Goodwin of RPS/ISG International
Business Journal • November 2011
PAGE 23
When investing, ‘face to face’ is better than online
By Kelley Selph These days, you can purchase just about anything you want on the Internet. However, you can still benefit from Unlike a computer a human, face-to-face expeinterface, a financial rience for some purchases professional will take — such as your investments. the time to truly know And that’s why you may want to work with a financial your situation today. professional. Unlike a computer interface, a financial professional you expect to purchase within two or will take the time to truly know your three years, you may want an investsituation today — and then help you ment that offers significant preservation make adjustments tomorrow. of principal. But if you’re saving for reLet’s first look at two key areas a fitirement, and you’re three decades away nancial professional will consider today: from it, you’ll likely need investments • Your risk tolerance — By asking that offer the potential for growth. Your the right questions, a financial profesfinancial advisor can help you choose sional can help you determine if you’re the mix of short- and long-term investa moderate, conservative or aggressive ments that can help you make progress investor and then recommend those intoward all your goals. vestments that are suitable for your risk Now, let’s look at the types of miletolerance. stones that a financial professional can • Your time horizon — If you’re sav- help you with as your life progresses: ing for a down payment on a new home • New child — When you bring a
Investing
new child into your life, you also add new responsibilities. Do you have sufficient life insurance? Do you plan on helping the child pay for college? If so, what college funding vehicles should you consider? A financial professional can help you answer these questions. • New spouse — Whether you’re getting married for the first time, or you’re remarrying, you’ll have to reconcile your financial picture with that of your new spouse. A financial professional can review both your situations and possibly recommend ways for you to reduce debt, eliminate redundancies in your investment portfolios and consolidate insurance coverage. • Career change — When you change jobs, you may have to make many investment-related decisions: Should you move the assets from your old employer’s 401(k) to an IRA? Or should you roll over your old 401(k) to your new employer’s plan, if a rollover is allowed? Knowing your options when you leave your job can help you make the right choice for your retirement savings. A qualified financial professional
can help you review and understand your rollover options. • Retirement — Once you retire, you’ll have several issues to consider: How much can you withdraw from your investments each year? From which accounts? Should you rebalance your portfolio to provide more potential sources of income? What about the transfer of your wealth? A financial professional who is familiar with your situation can help you make the right moves to enjoy the retirement lifestyle you’ve envisioned. So, when you really want to invest, leave the “virtual” world behind and connect with a financial professional — someone who has gained insight into your individual needs and who has the experience and expertise to help you build, maintain and adjust a portfolio that can help you move toward your goals. About the author Kelley M. Selph, AAMS, is a financial advisor for Edward Jones Investments. You can reach him at 410-8601828.
Rommel’s ACE rates high with J.D. Power Home improvement store shoppers said they are more satisfied with store facilities, merchandise and pricing in 2011, compared with 2010, according to the recently-released J.D. Power and Associates 2011 U.S. Home Improvement Retailer Satisfaction Study. The study, now in its fifth year, measures customer satisfaction with home improvement retail stores based on performance in five factors (listed in order of importance): staff and service; store facility; merchandise; price; and sales and promotions. For a fifth consecutive year, Ace Hardware ranks highest in satisfying
Recycling
home improvement retail store customers. Ace Hardware achieved a score of 786 on a 1,000-point scale and performed particularly well in the two most influential factors: staff and service and store facility. Lowe’s improved from a fourth ranked position in 2010 to rank second in 2011 with a score of 771, and performed particularly well in the merchandise factor. Finishing below the industry average of 754 in the 2011 ratings were Sears (749), TrueValue (742), The Home Depot (737) and Do It Best/Do It Center (708).
tip
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Business Journal • November 2011
Health
Peninsula Regional in top 100 in six areas of care By LYNN PARKS In the latest round of hospital evaluations released by a national independent organization, Peninsula Regional Medical Center in Salisbury was named among the top 100 hospitals in the country in six areas of care: cardiac, stroke, pulmonary, gastrointestinal, critical and general surgery. PRMC was also named the top hospital in the state for cardiology services, treatment of stroke victims and, for the second time, vascular surgery care. And it was ranked best among the hospitals on the Delmarva Peninsula in nine areas of treatment: overall cardiac services, cardiology, stroke care, neurosciences, overall pulmonary care, vascular surgery, overall gastrointestinal care, gastrointestinal medical treatment and overall critical care. “This evaluation should provide residents of the peninsula with a level of confidence that they can get excellent care at home, care that they don’t have
to travel for,” said Timothy Feist, vice president of performance improvement at the hospital. HealthGrades, based in Denver, released the results of its latest evaluation on Oct. 18. For this year’s report, the organization analyzed data from 5,000 non-federal hospitals throughout the United States from 2008 through 2010. The data was gathered from discharge information from 40 million Medicare patients. Based on that data, HealthGrades assigned hospitals with one-, three-, and five-star ratings in up to 27 procedures and diagnoses, as well as in three additional procedures in the 19 states that report on them. The ratings are based on patients’ conditions at three times in their recovery: while in the hospital, 30 days after discharge and 180 days after discharge. PRMC did not receive any one-star ratings. Among the 61 ratings that it received, half (30) were five-star awards. According to HealthGrades, patients
Peninsula Regional Medical Center in Salisbury proudly displays a banner proclaiming it among the best health care facilities in the nation.
being treated in a facility that has a fivestar rating for their procedure have a 73-percent lower risk of dying than they do in a hospital that has one star for that procedure. That risk of dying is 54-percent lower than it is in a hospital with a three-star rating. If all Medicare patients had been treated at five-star facilities from 2008 through 2010, the organization added, 240,040 lives could potentially have been saved and 165,472 complications avoided. What makes the HealthGrades ratings so worthwhile, Feist said, is the fact that it includes nearly all hospitals in its surveys. “You can’t opt in or opt out,” he added. In addition, HealthGrades receives no payment from the hospitals. The organization also adjusts its data to take into about levels of severity of patient illness, so that hospitals are compared on an equal footing. HealthGrades, founded in 1999, has been issuing hospital ratings for 10
years. “Over the past six years, we have seen a significant improvement in our scores,” Feist said. “That’s a great tribute to the level of teamwork among our physicians and our nursing staff.” “Peninsula Regional’s greatest asset is our team of employees, volunteers and physicians,” added Peggy Naleppa, PRMC president and CEO. “Our HealthGrades clinical successes are a direct result of their dedication and devotion to PRMC’s ‘A Culture of Always,’ which is striving to make sure we do it right for every patient, every person, every time.” Not that the medical center will now rest on its laurels. “Our goal is to have all five-star ratings,” Feist said. “I know that that’s what all of our staff wants.” Next up: In January, HealthGrades will announce its Distinguished Hospitals for Clinical Excellence, a list that PRMC has made for the past three years. Feist couldn’t say for sure. But, he added, “we anticipate that we will be there again.”
Business Journal • November 2011
Dr. Parambi joins PRMC
Joan A. Parambi, MD, was recently granted active staff membership with clinical and admitting privileges in the Department of Medicine, specializing in Endocrinology, at Peninsula Regional Medical Center and with the Peninsula Regional Medical Group. Dr. Parambi is a graduate of Sri Ramachandra Medical College, India. She completed her internship and residency at University Hospitals Parambi Case Medical Center in Cleveland, Ohio, and her fellowship at Ohio State University Medical Center in Columbus, Ohio. Dr. Parambi is a board-certified internist, certified clinical densitometrist and is board-eligible in endocrinology. She will be practicing general clinical endocrinology, with a special interest in metabolic bone disorders and diabetes. Dr. Parambi is accepting new patients and participates with most insurance plans. Her office is located at 1415 S. Division St., Salisbury. To schedule an appointment, call 410-572-8848.
Donate a birthday party
Life Crisis Center, Inc. has developed a new program through which community members can donate a birthday party for children in need. The Birthday Bash Basket program is a K.I.D.D. Fund initiative which is
the Life Crisis Center’s in-house charitable resource fund. The K.I.D.D. Fund is designated for activities, supplies and needs of children who reside in the safe house, and/or children who are in nonresidential treatment due to domestic violence, rape or sexual assault. The Birthday Bash program offers two donation options. The first option is geared toward businesses, individuals and community members who can purchase a complete birthday party. The cost of the party is $50 and includes cake, ice cream, balloons, a birthday card, a book and a toy. The second option is to encourage children to give, share and care. For $20, a child can purchase a birthday gift donation for a kid in need which is in honor of their friend’s birthday. Both options can be purchased online at www.LifeCrisisCenter.org. Partnering in this program is Vicki Burns and her business, Coastal Kids Consignment Sale, who launched the program by donating 12 birthday baskets, guaranteeing a birthday party a month. In addition, Life Crisis Center was one of the four charities chosen to receive donated items from the September Coastal Kids Consignment Sale, which provided an assortment of birthday items for the program along with fulfilling many needed clothing requests. Last year, Life Crisis Center had over 3,400 bed nights in the safe house with 50% identified as 17 and younger; staff counseled more than 200 children in 2010.
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The value of clinical hypnosis Are you struggling with keeping a healthy weight? Do you have high cholesterol or high blood pressure? Do you have difficulty sleeping? Do you have symptoms of depression or anxiety? Is pain holding you back from fully enjoying your life? Do you need to reduce your stress level? An increasing number of Americans fall victim to chronic diseases and over a million people die every year of heart disease and cancer. We have so much information available yet we are not sure what to eat, what supplements (if any) to take, what type of exercise is best for us and, most importantly, how to manage our stress level to stay healthy. We now know that most health issues are exacerbated by stress but most of us don’t know how to reduce stress in our busy schedules. Our body has a natural built in ability to heal and today, more than ever, it has become imperative that we learn how to awaken that healing mechanism to improve our health and increase our vitality to fully enjoy life. The answer to a healthy body is simple yet difficult. Simple because it requires that we go back to basics and eat healthy foods, exercise regularly
and think happy thoughts; difficult because we have to make changes. Hypnosis is an under-utilized technique that can help us in the healing process. Hypnosis is a simple and pleasant approach that guides the person into deep relaxation and high concentration to re-focus the subconscious mind. This technique can activate the natural healing processes that are already present in the body stimulating the recovery forces by raising the tolerance to different types of stress. Veronica Correa, a licensed clinical social worker and certified hypnotherapist with 15 years of clinical experience, focuses on helping people break through pain (physical and emotional) and improve chronic health issues using innovative, alternative approaches, such as clinical hypnosis, Reiki, energy therapies and traditional counseling. Her approaches have proven to be a good complement to modern medicine empowering people to get well faster. Ms. Correa will be holding a workshop at the Chamber Business Center on Tuesday, Nov. 29, from 6 to 7:30 p.m. For more information or to make an appointment, call 410742-6016.
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Business Journal • November 2011
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Education
SU celebrates official opening of Sea Gull Square Celebrating with families and friends, Salisbury University officially cut the ribbon recently on its largest building and newest residence hall. The 230,000-square-foot Sea Gull Square (SGS), a mixed-use development with retail businesses on the ground floor servicing the campus and greater community, provides a striking gateway for visitors from the south. The $45 million complex opened its doors to some 600 students this fall and, as predicted, is a hit with residents, said Dr. Dane Foust, interim vice president of student affairs. Nearly twice the size of Holloway Hall (SU’s oldest building and the first to house students), SGS offers apartments and amenities rarely seen in traditional dormitories. “Sea Gull Square is the third in a triptych of buildings (the others are Perdue Hall and the Teacher Education and Technology Center) which have transformed the University’s profile along Route 13,” said President Janet DudleyEshbach. “Collectively, they demonstrate the potential for an ‘extreme makeover’ of an urban corridor. As one observer noted, the ‘face of the University is bold, visually coordinated and fresh.’ The power of good architecture and thoughtful planning should not be underestimated.” Serving upperclassmen and transfer students, SGS “is the next step toward independent living for them,” said Dave Gutoskey, director of housing and residence life. “They are thoroughly enjoying the building amenities: The racks in the room holding bikes are filled; the exercise room is in constant use.
Students patronize the restaurants and pharmacy on the square. A real sense of community has developed.” Another popular feature is the Rinnier Multipurpose Room, made possible by a $50,000 gift from Blair Rinnier, the Rinnier family and Rinnier Development Company, as part of SU’s Campaign 2012. This high-tech SMART room is being well used for classes including a Living Learning Community, for special residence life programs, and by students studying at night, Gutoskey said. SGS residents live in 156 apartmentstyle units, most of them four bedroom, two bath, with a kitchen, washer and dryer, and common area. Each has his or her own room. The main floor has a conference room for meetings and a faculty office and apartment to foster living learning interactions. Continuing SU’s commitment to sustainability, SGS will seek LEED Silver certification. Efforts include recycling the majority of waste from demolition and construction, the bike room to encourage “green” transportation, a roof that mitigates heat island effect, energyefficient equipment and appliances, recycled flooring and low-volatile organic compound paint. Currently, five retailers have opened or soon will be occupying part of the 23,000 square feet of commercial space, said Rinnier: Roly Poly sandwiches, Red Brick Pizza, Pemberton Apothecary, Designers Edge hair salon and Velvet Pearl boutique. More are expected. “As many have noted, the University
View of the interior of an apartment in the Sea Gull Square.
The 230,000-square-foot Sea Gull Square is a mixed-use development with retail businesses on the ground floor servicing the campus and greater community.
is an economic engine for Salisbury and the Lower Shore,” said Betty Crockett, vice president of administration and finance. “One of the area’s largest employers, the campus of some 8,600 students has an annual impact of over $400 million. Recent construction has
contributed an additional $300 million into the local economy, according to the Perdue School’s Business, Economic and Community Outreach Network. SGS and Perdue Hall, which were built concurrently, created some 500 jobs throughout their construction.”
Cornelious new department head Allen receives alumna award
Wor-Wic Community College recently welcomed Sue L. Cornelious of Westover as the human services department head and associate professor of social science. Since 2008, Cornelious has been a part-time psychology and sociology faculty member at Wor-Wic. She was also a part-time psychology lecturer at the University of Maryland Eastern Cornelious Shore and the College of Notre Dame in Baltimore. Cornelious also served as the teacher, academy program instructor and instructional facilitator for Somerset County public schools. In 2005, she retired from the Maryland state system with 30 years of teaching and administrative experience in Anne Arundel and Baltimore City public schools. Cornelious received her bachelor’s and master’s degrees in English and psychology from Ball State University in Muncie, Ind.
Dr. Diane Allen, provost and senior vice president of academic affairs at Salisbury University, has devoted her professional life to education. Her dedication was recognized recently as the University of Memphis College of Arts and Sciences Alumni Board of Directors presented her with its prestigious Outstanding Alumna Award. Allen, a Memphis native, earned her B.A. in English from the university in 1973. She went on to receive her doctoral and master’s degrees in curriculum and instruction from Oklahoma State University. She was a public school teacher in North Carolina and Oklahoma for 12 years and taught for another 20 in higher education. From 1997-2004, Allen was an associate dean for the College of Education at the University of North Texas. Following that, she spent five years as the dean of the College of Education and Human Development at Southeastern Louisiana University before coming
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SU Education Alumni See Success in Field By Dr. Dennis Pataniczek, Dean Samuel W. and Marilyn C. Seidel School of Education and Professional Studies
ELECTRIC VEHICLE CHARGING STATIONS - Pohanka of Salisbury’s Brian Nelson became the first to plug in to Salisbury University’s new electric vehicle charging stations during National Campus Sustainability Day in October. Pohanka provided a new Nissan Leaf to demonstrate the chargers — four in total — located outside SU’s recently opened Perdue Hall, which is striving for LEED Gold certification. They are believed to be the first public electric vehicle charging stations on the Eastern Shore, according to their manufacturer, SemaConnect. Photo by Kathy Pusey, SU
to SU. She has delivered more than 50 educational presentations throughout the United States and published two textbooks.
in English and business management from Gettysburg (Pa.) College and her master’s degree in education from Shippensburg (Pa.) University.
Freeman joins Wor-Wic
Sakellis joins Wor-Wic
Wor-Wic Community College recently welcomed Burma R. Freeman of Delmar, Md., as an assistant professor of physical science. Before joining WorWic, she was a laboratory coordinator and instructor at Valdosta State University in Georgia. Freeman also taught chemistry at the UniverFreeman sity of North Carolina at Chapel Hill and at Guilford Technical Community College in Jamestown, N.C. She has about 20 years of teaching and laboratory experience. Freeman received her bachelor’s degree in chemistry from Bennett College for Women and her master’s degree in chemistry from North Carolina Agricultural and Technical State University, both in Greensboro, N.C.
Paddack joins Wor-Wic
Wor-Wic Community College recently welcomed Laura Paddack of Ocean City as an instructor of English. Since 2008, Paddack has been a part-time English faculty member at Wor-Wic. She also taught at the high school level in Princeton, N.J., and Waynesboro, Pa. Paddack received her bachelor’s degree Paddack
Wor-Wic Community College recently welcomed Foula Sakellis of Salisbury as an assistant professor of mathematics. Since 2004, she has been a part-time mathematics faculty member at Wor-Wic. She also taught mathematics full Sakellis time at The Salisbury School and part time at Sylvan Learning Center. She received her bachelor’s degree in mathematics and her master’s degree in mathematics education from Salisbury University and her doctorate in innovation and leadership from Wilmington University in New Castle, Del.
Stern joins Wor-Wic
Wor-Wic Community College recently welcomed Andrea E. Stern of Lewes, Del., as a professor of nursing. She has more than 30 years of experience, as a nurse educator, continuing education coordinator, clinical services director, case manager and nurse. Most recently, she was a nursing professor at Montgomery College in Rockville, Md. Stern received her bachelor’s degree in nursing from the University of Virginia in Charlottesville, her master’s degree in nursing from the University of Connecticut in Storrs and a juris doctorate from Michigan State University College of Law in East Lansing, Mich.
When the Maryland Department of Education announced its 24 county Teachers of the Year for 2011, nine were Salisbury University alumni— more than any other campus represented. In the past decade, three members of the SU community have been honored with the statewide Teacher of the Year title. Two other Salisbury graduates have won the prestigious Milken Educator Award, sometimes called “the Oscars for teaching.” Yet another has been honored with The Washington Post’s Distinguished Educational Leadership Award, and USA Today has named one among the top teachers in the nation. These represent only a handful of the success stories we have heard from education alumni in recent years. I believe the key to such successes is student-centeredness that takes the form of excellent preparation on campus and intensive clinical placements in schools. The fourth largest producer of teachers in Maryland, SU makes sure its students have the mentoring and exposure to classroom excellence they need to succeed. The state’s 2011 Teachers of the Year agree. Valerie Lomax, who teaches eighthgrade social studies in Dorchester County, said she tries to model her classroom style after two of her former SU professors: Dr. John Wolinski of the Teacher Education Department and Don Whaley of the History Department. Stephanie Harris-Walent, a seventhgrade language arts teacher and team leader in Charles County, credits the methods classes she took at SU, working with various grade levels, with helping her develop “lessons that meet the needs of all learners.” In 2008, SU opened its awardwinning state-of-the-art Teacher Education and Technology Center, which has been called a showcase building for education in the midAtlantic. Its $5 million investment in new technologies helps prepare students for 21st century classrooms— something Paul Gasior, Seidel School field experiences coordinator, said many of SU’s Professional Development School (PDS) partners have noticed. Gasior considers the University’s work with these local schools vital to preparing good teachers. “The University has built a strong network of 36 PDS partners … and … they see the advantages for their own students in the partnership.” In Worcester County, so many good things have resulted from a Board of Education-SU partnership that it caught the attention of the National
Association of Professional Development Schools (NAPDS). The organization honored us with the 2011 Exemplary Professional Development School Achievement Award—one of only five presented nationwide. The work of the people involved in the award-winning Worcester cluster has set the bar for SU’s other partnerships, and for PDS programs statewide and nationally. According to Dr. Jon Andes, superintendent of Worcester County Public Schools (WCPS): “Ultimately, the real advantage is the value added to classroom instruction by [SU students]. Based on state test results, WCPS is one of the top performing school systems in Maryland. PDS has played a vital role in helping us improve the achievement level of our students.” “Salisbury University is a state leader in promoting co-teaching in Professional Development Schools,” said Jean Satterfield, assistant superintendent, Maryland State Department of Education, division of certification and accreditation. “This focus on collaborative teaching … to support student achievement has been the foundation of high quality teacher preparation. … Through data-driven analysis, the Seidel School of Education and Professional Studies continually refines its programs to meet the needs of local school systems.” At SU, teaching excellence is a campuswide commitment. Seidel faculty actively partner with colleagues across disciplines. “The University, historically, has had an extremely strong teacher education program, due in large part to our remarkable faculty and the creative partnerships they build on campus and beyond,” said Dr. Diane Allen, provost and senior vice president of academic affairs. Other SU alumni winners of this year’s county Teacher of the Year honors include Cheri Nier of Caroline County, Allison Kern of Queen Anne’s County, Dawn Lankford of Somerset County, Angela Asmussen of Talbot County, Katharine Long of Washington County, Chad Pavlekovich of Wicomico County and Jennifer Sills of Worcester County. Pavlekovich was a finalist for the state award. We proudly congratulate them all!
Business Journal • November 2011
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Is your website accessible to everyone on the web? By Jackie Gast
NOVEMBER 2011 DIRECTORY Human Resources PG 2
If your web page is inaccessible to people with disabilities, are you are saying you do not want their business? Make it accessible! The Programming many following is quoted or paraphrased from the Job Accom- bells and whistles may modation Network’s website, confuse users and leave a great disability employment them frustrated. resource. Millions of individuals connect to the Internet for a website. Accessibility lies with the lead quick access to vast amounts of inforwebpage designer, the webmaster and mation. Some website designers still the content manager; however, the weboverlook accessibility. For people with master is responsible for programming disabilities, there is still a great deal of for accessibility. What does this mean? information, especially multimedia apThis means the webmaster must publish plications, on the Internet that is not pages that are accessible enough for all accessible to them because of poor visitors to explore while creative enough webpage design. Accessibility is not always buried in the lines of HTML, CSS, that visitors remain interested. The webXHTML, PHP, or other code written for master can make the information as user
friendly as possible and still organize the information on the page to make it comprehensible. Programming many bells and whistles may confuse users and leave them frustrated. People are not necessarily comfortable with distractions, and complicated applications can lead to problems with comprehension as well as accessibility. Will visitors remember what the webmaster wants them to remember or will they remember how fancy the page is? To assist with making online application systems accessible, use the 15 step SNAP Tool JAN makes available to self assess your online application system (http://AskJAN.org/media/downloads/ SNAPTool.xls). Listed here are four of JAN’s 10 tips to making your website accessible. 1. For an online HR system that has forms or other unavoidable custom de-
7.5 DEEP
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signs, give alternative options such as e-mail, fax, telephone or mail, to provide the requested information. 2. Hold your mouse cursor over an image to visually check that a mouseover triggers a text box with a description of the image. People who are low vision can read the text but not the image. 3. If audio and video are designed in-house, use a service to caption the audio and provide timing durations in a compatible file (i.e., xml). Then, use this file to embed the captions within existing audio and video files. For information on captioning services, visit JAN’s SOAR at: http://AskJAN.org/cgi-win/OrgQuery. exe?Sol492. 4. Keeping a standard header and footer that includes navigational information will decrease confusion from page to page. For more tips on website design, visit http://askjan.org/media/webpages.html.
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ADVERTISING Morning Star Publications, Inc. Bryant Richardson 302-629-9788 302-629-9243 mspublications.com brichardson@mspublications.com 951 Norman Eskridge Hwy., Seaford, DE 19973 _________________________________________________________________________________________________________________________________________________________________________ ARCHITECTS & ENGINEERS Andrew W. Booth & Associates, Inc. Matthew Smith 410-742-7299 410-742-0273 awbengineers.com msmith@awbengineers.com 1942 Northwood Dr., Salisbury, MD 21801 Debbie Bailey dbailey@awbengineers.com _________________________________________________________________________________________________________________________________________________________________________ Davis, Bowen & Friedel Michael Wigley 410-543-9091 410-543-4172 dbfinc.com mrw@dbfinc.com One Plaza East, Suite 200, Salisbury, MD 21801 _________________________________________________________________________________________________________________________________________________________________________ George, Miles & Buhr, LLC Michelle Everngam 800-789-4462 410-548-5790 gmbnet.com meverngam@gmbnet.com 206 W. Main St., Salisbury, MD 21801 _________________________________________________________________________________________________________________________________________________________________________ ARCHITECTURAL & ENGINEERING SUPPLIES DiCarlo Precision Instrument & DiCarlo Precision Imaging John DiCarlo 410-749-0112 410-749-9323 dicarlo1.com john@dicarlo1.com 2006 Northwood Dr., Salisbury, MD 21801 _________________________________________________________________________________________________________________________________________________________________________ AUTO DEALERS Pohanka Automotive Group Chris Hagel 410-749-2301 410-742-5168 pohankaofsalisbury.com chagel@pohankaofsalisbury.com 2012 North Salisbury Blvd., Salisbury, MD 21801 ext: 8030 ________________ ________________________________________________________________________________________________________________________________________________________ Sherwood of Salisbury Matt Romanowski 410-548-4600 410-548-4662 sherwoodofsalisbury.com mattromo@sherwoodofsalisbury.com 1911 N. Salisbury Blvd., Salisbury, MD 21804 ________________ ________________________________________________________________________________________________________________________________________________________ AUTOMOTIVE Burnett White Dawn Tilghman 410-742-2222 410-543-4182 burnettwhite.com burnettwhite@cavtel.net 412 East Main St., Salisbury, MD 21804 _________________________________________________________________________________________________________________________________________________________________________ COMMERCIAL BROKERAGE Rinnier Commercial Blair Rinnier, CCIM, CPM 410-742-8151 410-742-8153 rinnier.com brinnier@rinnier.com 218 East Main St., Salisbury, MD 21801 _________________________________________________________________________________________________________________________________________________________________________ CONSTRUCTION Malone Homes Jason Malone 443-260-4775 443-260-1769 malonehomesmd.com jason@malonehomesmd.com PO Box 1109, Allen, MD _________________________________________________________________________________________________________________________________________________________________________ Ruark Builders Barbie Hannemann, VP 410-749-0193 410-860-4875 ruarkhomes.com bhannemann@ruarkhomes.com 4920 Snow Hill Rd., Salisbury, MD 21804 410-677-3835 _________________________________________________________________________________________________________________________________________________________________________ FINANCIAL The Bank of Delmarva Debbie Abbott 410-548-1100 410-742-9588 bankofdelmarva.com dabbott@bankofdelmarva.com 2245 Northwood Dr., Salisbury, MD 21801 ________________________________________________________________________________________________________________________________________________________________________
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Perdue NOVEMBER celebrates completion of solar panel system 2011 DIRECTORY Governor Martin O’Malley and other Maryland dignitaries recently celebrated the completion of one of the largest commercially owned solar power systems in the eastern United States at Perdue Incorporated’s corporate headquarters. Executives from project partners Perdue, Standard Solar, Inc. and Washington Gas Energy Services (WGES), as well as state and local elected officials and business leaders attended an open house at the site to observe the array of 5,040 solar panels. “By demonstrating through smart, targeted investments that we’re committed to solar, we position Maryland as a leader in solar energy,” said Governor O’Malley. “We also help attract green businesses to our state and make it easier for companies like Perdue to make the commitment to a long-term investment in renewable energy.” The installation on six acres of Perdue property is the company’s latest
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initiative supporting its commitment to being environmentally friendly. The Salisbury installation will supply electricity to adjacent Perdue Corporate headquarters, and is the final phase of nearly 12,000 panels installed at two Perdue facilities. “Completion of this project is another step forward in our commitment to environmental responsibility,” said Jim Perdue, chairman, Perdue Incorporated. “Stewardship is one of Perdue’s core values, so this is a perfect fit for the way we do business.” The panels are owned by WGES and were installed by Standard Solar. Perdue will purchase green electricity generated by the solar panels at guaranteed prices. The first phase of the installation is in Bridgeville and was completed in August. Both systems will generate a combined average of 3,700-megawatt hours of electricity each year, or the amount
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of power used by 340 typical U.S. homes. At peak production, the panels will produce as much as 90 percent of the electrical demand for each Perdue facility. “We are pleased to begin powering our operations with clean, renewable energy while lowering our energy costs, demonstrating that environmental responsibility is also good business,” said Steve Schwalb, Perdue’s vice president of environmental sustainability. Schwalb estimated the clean electricity from the solar panels will reduce carbon emissions by 3,000 tons per year, the equivalent of eliminating greenhouse gas emissions from 300,000 gallons of gasoline per year, or nearly 4.5 million gallons through the life of the 15-year contract. Perdue is engaged in other alternative energy initiatives, including a biogas-to-energy project at its Cromwell, Ky., poultry processing facility
and a biomass burning installation at its Cofield, N.C., soybean processing plant. Additionally, the company is currently renovating its corporate office to the U.S. Green Building Council’s Leadership in Energy & Environmental Design (LEED) Gold standards. Ten years ago, Perdue built the nation’s first commercial poultry litter-processing plant, the only process that is verifiably removing excess nutrients from the Chesapeake Bay watershed. “We thank Jim Perdue and his organization for their commitment to the environment and for their confidence in us and our partners at Standard Solar,” said Harry Warren, president of WGES. “As a leading competitive energy supplier in the state, we are committed to expanding our solar investment portfolio here, and we thank the governor and the legislature for their continuing support for competitive energy markets that make these investments possible.”
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FINANCIAL Delmarva Wealth Management Bob Anderson 410-912-4286 410-912-4287 delmarvawealth.com bob.anderson@lpl.com 543 B Riverside Dr., Salisbury, MD 21801 855-566-6362 ________________________________________________________________________________________________________________________________________________________________________ HEATING AND AIR Mid-Atlantic Heating and Air 410-546-5404 410-546-5418 midatlanticheatandac.com 2312 Allen Dr., Salisbury, MD 21801 ________________________________________________________________________________________________________________________________________________________________________ INDUSTRIAL COMMERCIAL PAINTING ProCoat, PO Box 2154
David Ennis
410-749-7491
443-944-9924
procoatdmv.com
dennis@procoatdmv.com
26538 Siloam Rd., Salisbury, MD 21802 ________________________________________________________________________________________________________________________________________________________________________ INSURANCE
Allstate Insurance Fred Pastore 410-860-0866 410-860-0869 allstate.com/fredpastore fredpastore@allstate.com 111 Naylor St., Salisbury, MD 21804-4333 ________________________________________________________________________________________________________________________________________________________________________ Avery Hall Insurance Group Kevin Hayes 410-742-5111 410-742-5182 averyhall.com khayes@averyhall.com 308 E. Main St., Salisbury, MD 21801 Joe Gast jgast@averyhall.com ________________________________________________________________________________________________________________________________________________________________________ Gamee Elliott, State Farm Insurance Gamee Elliott 410-749-4725 410-749-4175 statefarm.com gamee.elliott.bvm6@statefarm.com 923 Eastern Shore Dr., Salisbury, MD 21804 ________________________________________________________________________________________________________________________________________________________________________ Gary K. Marshall Agency David Galeone 410-651-1111 garymarshallagency.com dgaleone@yahoo.com PO Box 250, 12610 Somerset Ave. Princess Anne, MD 21853 ________________________________________________________________________________________________________________________________________________________________________ Landmark Insurance & Financial Group Charles McClenahan 410-651-2110 410-651-9288 landmarkinsuranceinc.com charlie@ 30386 Mt. Vernon Rd., Princess Anne, MD 21853 888-651-2111 landmarkinsuranceinc.com ________________________________________________________________________________________________________________________________________________________________________ RPS ISG International Brad Sutliffe 410-901-0736 410-910-0836 isgintl.com Brad_Sutliffe@isgintl.com 204 Cedar St., Cambridge, MD 21613 ________________________________________________________________________________________________________________________________________________________________________ PRINTING
DiCarlo Digital Copy Center. Joey DiCarlo 410-749-9901 410-749-9885 dicarlodigitalcopycenter.com joey@dicarlo1.com 109 South Division St., Salisbury, MD 21801 ________________________________________________________________________________________________________________________________________________________________________ REAL ESTATE Remax Crossroads, PO Box 307 Susan Mergargee 443-736-3373 443-736-3379 LiveonDelmarva.com susanmegargee@remax.net 103 E. Main St., Fruitland, MD 21826 Broker, Owner ________________________________________________________________________________________________________________________________________________________________________
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Edward Jones adds advisor
Edward Jones Financial Advisor Kelley Selph has announced that a second financial advisor, Kara Lewis, has joined his office. Lewis will work out of Selph’s office over the next year, then will continue serving investors throughout the area. Lewis
Cappell joins Matice Interactive
Matice Interactive, a Salisbury fullservice marketing, advertising and design studio, welcomes Joshua Cappell as a web developer. Cappell is a Salisbury native and graduated from the Pennsylvania College of Technology with a degree in web application development. He has been employed in the Salisbury area since graduation.
Maranatha welcomes two
Maranatha Inc. (JOY 102.5 and the Manna) recently welcomed staff members Keyanna Butts and Randall Stapleton to their team, and recognized Janet Beckett for her outstanding performance in sales for the 3rd quarter. Keyanna Butts joins Maranatha Inc. as a special event coordinator where she will help organize and coordinate promotions and events. Butts received her bachelor of arts degree in broadcast journalism Butts from Howard University in Washington, D.C, in 2009. She resides in Salisbury. Randall Stapleton will serve as a media client liaison for JOY 102.5 and the Manna where will be responsible for building and Stapleton growing relationships between business and ministry partners. Stapleton brings over 15 years of sales experience. He lives in Parksley, Va., with his wife Brenda. Maranatha Inc. recBeckett ognizes Janet Beckett for her outstanding sales performance for the 3rd quarter. She joined Maranatha Inc. in the summer of 2010 as a media client liaison. During her short tenure, Beckett has been the top producer, year to date. She resides in Crisfield with her husband John and family.
Bob Brown joins Pro Coat
Bob Brown has joined Pro Coat LLC, a commercial and industrial painting contractor, as a sales consultant with over 40 years experience. Brown owned and operated Brown
Business Journal • November 2011
Personnel File
Jamey Schnepel has joined Matice Interactive as a marketing specialist. An Eastern Shore native, Schnepel grew up in Girdletree. She attended Southeastern University in Florida and transferred to Salisbury University to finish her degree in communication arts. At SU, Schnepel was an intern in the Cultural Affairs Department.
University in 1972 with a bachelor of science degree, Lankford joined the business full time. During his career with Sysco, Lankford has held positions in operations, merchandising and sales. He was named the company’s executive vice-president in 1987 and was promoted to president in 1995. In his new position, Lankford will oversee the corporation’s distribution service network that includes 177 distribution centers serving approximately 400,000 customers with annual sales of more than $39 billion. Lankford will maintain his offices at Sysco Eastern Maryland in Pocomoke City. Lankford resides in Rehobeth with his wife Pamela.
Sysco announces promotions
Brittingham named top producer
Painting Company, formerly Lewis Brothers Paint, which specialized in industrial coatings, sandblasting and painting industrial and commercial assets. He resides in Salisbury with his wife Bonnie.
Schnepel joins Matice Interactive
Sysco Corporation has announced the promotion of Michael Gershenfeld to president of Sysco Eastern Maryland and C. Frederick Lankford to senior vice-president, distribution services, for the Sysco Corporation which is headquartered in Houston, Texas. Gershenfeld takes over the position of president of Sysco Eastern Maryland which was previously held by Lankford. Gershenfeld joined the company in 1991 as Gershenfeld a marketing associate in the Ocean City area. He was promoted to Sysco brands manager in 1994 and then named district sales manager in 1995. In 2000 Gershenfeld was named director of marketing and then promoted to vice-president of marketing in 2002. He was named vice president of merchandising and marketing in 2003. Gershenfeld was promoted to senior vice president in 2006 where he was responsible for directing Sysco Eastern Maryland’s sales, marketing, merchandising, customer relations and beverage departments. He was named executive vice-president in 2010 with responsibility for the company’s overall operations. Gershenfeld is a graduate of Johnson and Wales University with a bachelor’s degree in hotel/restaurant institutional management. He resides in Salisbury with his wife, Dawn, and children Zachery and Rachel. C. Frederick Lankford has been named senior vice-president, distribution services, for the Houston-based corporation. Lankford, 60, began his food service career in 1964 at Lankford the founding of the S.E. Lankford Jr. Produce Company in Pocomoke City. Upon graduating from North Carolina State
Long and Foster is pleased to announce that Brandon Brittingham was the firm’s top producer for both the number of units sold and dollar volume in September. With 11 transactions in September, Brittingham is a consistent top office and regional producer. He is on pace for 100 closed units this year, and has been recognized as one of the top agents in the Long and Foster network.
Truitt earns CFP designation
Merrill Lynch has announced that Michael P. Truitt of Merrill Lynch’s Salisbury office has earned the Certified Financial Planner certification awarded by the Certified Financial Planner Board of Standards. The CFP designation is awarded to individuals who meet rigorous education, examination, experience, ethics and other requirements set by the CFP
Board. Truitt, a resident of Bishopville, Md., received a BA in history from the University of Maryland, College Park in 1982 and joined Merrill Lynch in 2008. He is an active memTruitt ber of the Links at Lighthouse Sound and sits on the boards of the Worcester Preparatory School and Atlantic United Methodist hurch. To reach Truitt, call 410-8602795.
United Way announces additions
United Way of the Lower Eastern Shore announces the addition of two team members - Dale Dryden and Pamela Gregory. Dale Dryden, finance manager, brings nearly 40 years of accounting and financial management experience. His background includes degrees in accounting and business administration, and positions in executive management. He will provide United Way with the guidance necessary to manage the collection and distribution of over $1.6 million in annual donations. Dryden was raised in Somerset County and resides in the Salisbury area with his wife, Linda. Pamela Gregory has joined the United Way team as donor relations director. Her responsibilities include supporting and building awareness of United Way programs, communications, donor relations and special projects. A Lower Shore native, she attended Salisbury University and offers over 20 years of experience in sales, marketing, management and technology. Pam and her family reside in the Salisbury area.
DELMARVA POWER SUPPORTS RED CROSS - The American Red Cross of the Delmarva Peninsula and Delmarva Power work hand in hand to ensure the community is prepared for any disaster. After a disaster strikes, the American Red Cross provides immediate emergency assistance. In support of these efforts, Delmarva Power recently donated $10,000 to the Red Cross Disaster Relief. Pictured from left: Patrick Delaney, regional executive, American Red Cross of the Delmarva Peninsula and Gary Stockbridge, president, Delmarva Power Region for Pepco Holdings Inc.
Proud to serve the people of Delmarva since 1897.
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HealthGrades Distinguished Hospital for Clinical Excellence Award Top 5% in the United States (2009, 2010 & 2011) Affiliate of the Johns Hopkins Clinical Research Network Maryland’s 5th Largest Hospital, By Bed Count Comprehensive Cardiac, Cancer, Orthopaedic, Surgical, Stroke and Women’s & Children’s Services Designated Regional Trauma Center Over 125 National Awards and Recognitions for Patient Safety, Care and Outcomes
100 East Carroll Street, Salisbury, MD 21801-5493 ■ 410-546-6400 ■ www.peninsula.org For a Physician Referral, Call 1-800-955-7762.