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Business Journal PO Box 510 Salisbury, MD 21803-0510
The Regional Chamber Newsletter
Vol. 14 No. 5 Dedicated to the Principles of Free Enterprise
December 2010
Chamber seeks nominees
Holiday Lights
Atlantic Lighting & Sign Maintenance crews have been out in the downtown Salisbury area preparing the rooftop lighting for the Christmas and holiday season. Page 6
DELEGATES
The Salisbury Area Chamber of Commerce is proud to announce our annual Eastern Shore Delegation Forum on Thursday, Dec. 16. Page 3
INSIDE Ad Directory................................. 29 Barometer...................................... 7 Business Directory...................... 28 Business Mix............................... 20 Calendar...................................... 14 Education..............................25, 27 Health.......................................... 14 Human Relations......................... 22 Investing...................................... 30 Insights........................................ 29 Member Renewals...................... 17 New members............................... 8 Personnel.................................... 17 Salisbury University...............25, 27 Technology.................................. 21
At the Salisbury Area Chamber of Commerce Annual Banquet, recognizing members for superior performance has been part of the evening’s activities for decades. The Chamber of Commerce Award was started in 1949 and recognizes an individual, or occasionally an organization, for contributions to the community. The Humanitarian Award was first given in 1981 and has only been given six times in 30 years. Historically, a committee is formed by the Chamber Executive Committee to select the nominees and award the honor. This year the committee is opening the nominating process to all chamber members. A nomination form is available at the chamber or online at www.salisburyarea.com. If you know someone in business that has made a major contribution to the greater community over his or her lifetime or an organization that is doing truly great things for our region, nominate them. All nominations must be to the Chamber by Dec. 31.
BUSINESS LEADERSHIP AWARD - On Thursday, Oct. 28, Chamber staff and board members were invited to a Business Leadership Award Luncheon at Salisbury University. Salisbury University president, Janet Dudley-Eshbach presented the Salisbury Area Chamber of Commerce with the Franklin P. Perdue School of Business Leadership Award. Accepting the award on behalf of the SACC is Dawn Tilghman, president.
Annual Lower Shore Economic Forecast
The 2011 Regional Economic Forecast will be held on January 13, 2011 at the University of Maryland Eastern Shore. The annual study of conditions on and affecting the Maryland’s Lower Shore will again be presented by the Salisbury Area Chamber of Commerce, Tri-County Council for the Lower Eastern Shore of Maryland, Wor-Wic Community College, the University of Maryland Eastern Shore and Salisbury University’s Franklin P. Perdue School of Business and the Small Business Development Center. This union of academic and economic institutions promises another detailed and accurate review of current conditions and analysis of likely trends in the coming year. The morning program will take
place on the lovely University of Maryland Eastern Shore campus with a luncheon to follow. The program will include presentations by professors from our local colleges and business leaders with a comprehensive understanding of our current economic situation and recommendations for prospering in these challenging times. A detailed look at real estate and the financial industry will help businesses plan for the coming business year. Dr. Memo Diriker’s BEACON Group will provide a review of local economic factors from their surveying and ongoing research. William McCain of W.R. McCain & Associates will provide an update on the status of real estate on the Delmarva Peninsula. The luncheon speaker will be James L. Francis, President, Chief
Executive Officer and a Trustee of the Chesapeake Lodging Trust, a selfadvised real estate investment trust (“REIT”) that was organized in June 2009. Previously, Mr. Francis served as the President and Chief Executive Officer of Highland Hospitality Corporation. Mr. Francis also served as the Chief Operating Officer, Chief Financial Officer and Treasurer of Barceló Crestline Corporation, and served as Executive Vice President and Chief Financial Officer of Crestline Capital Corporation, prior to its acquisition by Barceló, from December 1998 to June 2002. Prior to the spin-off of Crestline Capital from Host Hotels & Resorts, Inc. (formerly Host Marriott Corporation), Mr. Francis held various finance and strategic planning positions with
Salisbury Area Chamber of Commerce Patrons
www.salisburyarea.com
Continued to page four
Advisor Focus SALISBURY, MD│FOR LEASE
SALISBURY, MD│FOR LEASE
SALISBURY, MD | FOR SALE/LEASE
WESTOVER, MD│FOR SALE
New Siding, Stone-work, Roof, Railings & Doors • •8,000 Sq. Ft. Retail Building on 2.73 Acres • Elevator and Parking lot are being upgraded • •Room to Expand Existing Building Size 1,000 – 4,000 S/F available • •Flexible floorplan Lease at $9/sq.ft or Purchase at $110/sq.ft • Highly Visible on US Route 13 Northbound
Contact: Brent Miller, CCIM or Rick Tilghman, CCIM Rick Tilghman, CCIM http://Lease.SVN.com/WesleyDrive MLS # 427617
Henry CCIM,CCIM SIOR Contact Hanna, Rick Tilghman, http://Sale.svn.com/OlsensWestover http://lease.svn.com/540riverside MLS #427361
SEAFORD, DE│FOR SALE
DELMARVA PENINSULA 102 PARK AVE.
SALISBURY, MD | FOR SALE
SALISBURY, MD│FOR LEASE
Lease - $9 S/F or Sale $110 S/F
$699,000 • EXTERIOR HAS JUST BEEN RENOVATED!!!
SALISBURY, MD | FOR SALE/LEASE
SALISBURY, MD│FOR LEASE
WATERMANS COVE
1601 N. SALISBURY BLVD.
2020 SHIPLEY DR.
8999 OCEAN HWY.
$1,275,000
Contact: McClellan, CCIM ContactJohn Joey.Gilkerson@svn.com http://sale.svn.com/102Park www.bradleygillis.com MLS #551363
SALISBURY, MDMD│FOR | FOR SALE/LEASE SALISBURY, LEASE 1533 EDGEMOREPKWY. AVENUE 31400 WINTERPLACE
Reduced$5.50/Sq. to $695,000 Ft. • Restaurant Units Available$3.50 psf • 2 Warehouse
• Offers large dining room, full service • Drive-In Doors and Truck Dockbar & lounge • 185 seating capacity • Zoned Town of Delmar Light Industrial • Great location and comfortable atmosphere • Located in the G&M Sales Complex ContactJohn HenryMcClellan, Hanna, CCIM, SIOR Contact: CCIM or Wesley Cox CCIM http://lease.svn.com/8999OceanHighway http://sale.svn.com/seafoodrestaurant MLS #437628, 438370
SALISBURY, MD |MD│FOR FOR SALE/LEASE BERLIN, LEASE DEER POINTE 10231 OLDPROFESSIONAL OCEAN CITYPARK RD.
BENNETT AIRPORT
For Sale $429,000 or $3,000 Gross plus utilities $2,800,000 psf New Approval, roof & parking lot •• FAA Hanger Bldg.$3.50 w/6T Hangers standing 4,000 Sq Ft and 2300' ••• 2Free Grass Runways 3150' 26 parking spots •• Includes alltoShop Equipment & Mowers Owner willing complete interior improvements Bradley Gillis, CCIM 410-543-2491 Henry Hanna, CCIM, SIOR bradley.gillis@svn.com http://Sale.svn.com/BennettAirport www.BradleyGillis.com
MLS #427047
SALISBURY, MD | FOR SALE SALISBURY, MD│FOR SALE 106 MILFORD STREET 635 HOMER ST.
NG
NEW • Call Joey for free rent • Manufacturing/Warehouse • Representing landlords offering free rent • Pre-Engineered with Split • All property sizes,Steel all property uses Face Block Clearspan w/20’ Ceilings • Up Office; to 6 months free available! • Paved and Truck Area • IdealParking for start up businesses and smooth transitions • Multiple Drive-Thru Doors
724 EAST MAIN STREET
OLSEN’S ANTIQUES BLDG.
• Specializing in the LEASE and SALE of Office and Retail • 16 Transactions in the past 6 months • Just under $10 Million in total sales volume in the last year • Holds the prestigious Certified Commercial Investment $12.00/Sq.Member Ft. (CCIM) designation $930/Mo. NNN $3.50 • If you are looking to lease, lease yourSpace space, or renew yourpsf • 4,807 Sq. Ft. of Medical/Office Space • 1,250 Sq. Ft. Office lease, CALL RICK • 3 Offices with Windows • 2 Offices • 7 Exam Rooms w/Sink & Cabinets • Open Work Area & Kitchenette • 3 Nurses Stations & 4 Restrooms • Private Bath with Shower
410-543-2459 Rick.Tilghman@svn.com
SALISBURY, MD│FOR SALE
540 RIVERSIDE DRIVE
2120 WINDSOR DR. 1415 WESLEY DR. PROPERTIES ARE MOVING!!! DEALS ARE BEING MADE!!!
Contact: Brent Miller, CCIM or Rick Tilghman, CCIM http://Lease.SVN.com/2120WindsorDrive MLS # 438162
SALISBURY, MD | FOR SALE/LEASE
TI S I L
$525,000 sale $3,000/month lease
$7.50/Sq. Ft. • 2,758 +/- sq. ft. Retail/Auto Facility PrivateSq. parking lot • •5,000 Ft. Office/Warehouse • Route 13 visibility • •Warehouse Features 2 Roll-Up Doors & Corner location Room •Parts Adjacent property also available for sale or • 2lease Private Offices and Conference Room - http://Sale.SVN.com/1611NSalisbury • Last Unit in Complex Contact Brent C. Miller, CCIM, CPM Contact: John McClellan, CCIM http://sale.svn.com/1601nsalisbury http://lease.svn.com/2040Shipley http://lease.svn.com/1601nsalisbury MLS #437339
SALISBURY,MD│FOR MD | LEASE FRUITLAND, LEASE
BUSINESS INWESTWOOD CROWN SPORTS CTR.CENTER FACILITY
NEW
G
IN IST
L
$122 per square foot $475,000 $3.50 psf • 10,000 Office/Warehouse Flex Building • Only $122 per SF for Professional Office Space
•• Full Zoning Also General available forCommercial lease at only $8 per SF •• Fenced Lease w/ Yard option Area to purchase available OtherLease uses allowed besides medical •• For @ $ 5.50/Sq. Ft. • Convenient Location Just Off RT 13 Contact: Chris Peek, CCIM Call Wesley Cox, CCIM or Henry Hanna, CCIM, SIOR http://Sale.svn.com/635_Homer http://sale.svn.com/106milford MLS # 427375
FRUITLAND, MD | FOR LEASESALE HURLOCK, MD│FOR 311 EAST MAIN ST.DR. 100 ENTERPRISE
ent
r ree
f
$12.00/Sq. Ft.
• 6,000 sq ft day care facility in superb condition
• 1,283• Ready Sq. Ft.toProfessional Space go for day careOffice with exterior fenced yard area • 3 Offices, Reception Area, Large Open 7.50 per sq ft Area•&Only File$ Room • Also available for sale, inquire • Kitchenette, Restroom and Lotswith of Storage listing agent • End Unit Located in Winter Place Bus. Park Contact: Brent Miller, CCIM or Rick Tilghman, CCIM http://Lease.SVN.com/WinterPlacePark Contact Chris Peek, CCIM MLS #439632
$18.50/Sq. Ft. • 1,600 Ft. and Medical Office in psf • NewSq. office medical suites Space $3.50 • Sale Lease Facility Class A or Medical finishes • On• Custom Atlantic General Hospital’s Campus • High visibility Rt 50 exposure • 3 Exam Rms., Break & Chart Rm., 2 Nurse Stations, Office, Reception & Waiting Areas Contact: Brent Miller, CCIM or Rick Tilghman, CCIM http://Lease.SVN.com/JamesBarrettMedical Contact John McClellan, CCIM or Karen Cherry http://sale.svn.com/6507deerpointe3b MLS#441004
$7.50/Sq. Ft. • •13,000 Sq.warehouse Ft. Flex office space • •24 Ft. High Ceilings; Loading docks and drive14x10 in doorsFt. Door Enterprise zone tax benefits • •Sprinklered High visibility Rt 50 exposure • •Separate ADA bathrooms • Great Flex Space! Contact: Chris Peek, CCIM Contact John McClellan, CCIM or Karen Cherry http://Sale.SVN.com/CrownSportscCenter13000 http://sale.svn.com/1770westwood MLS #436513
$895 per month gross $995,000 1480 sq. Sq. ft. ofFt. office/retail space $3.50 psf •• 22,500 on 5 Acres 3 large Dock offices,&kitchenette, full bathroom ••Truck Drive in ADA Access • Newly renovated with hardwood floors •• Sprinklered; Paint & Sanding Booths Great for retail or business office • Conveniently located close to Rt. 13 & Salisbury bypass
Contact: Chris Peek, CCIM
Contact Bill Moore 410-543-2483 bill.moore@svn.com http://Sale.SVN.com/100Enterprise http://lease.svn.com/311emain MLS#429528
Sperry Van Ness–Miller Commercial Real Estate (410) 543-2440 206 East Main Street • Salisbury, MD 21801 View all of our listings at www.SVNmiller.com www.SVNmiller.com
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Business Journal • December 2010
PAGE 3
Let’s join together to get America back to work By Brad Bellacicco
SACC Executive Director
Director’s Journal
Season’s Greetings to all. This time of the year is for celebrating. You survived the November 2 elections The unknown that we and hopefully enjoyed a all need to face is the great Thanksgiving. You are preparing for Christmas, overregulation of govChanukah, Kwanza, Pearl ernment that is cripHarbor Day and any other pling some industries. special events you celebrate in December. This is also a great time to reflect on your your best and you were lucky (it takes life and get your head on both), resulting in the positive results straight for another year. you wanted. Learn from the past, but Remember what happened yesterday do not dwell on it. You cannot hit the is a history lesson. Hopefully you did reset button and get a do over. Once it
becomes the past, you may try to color it by spinning or embellishing it, but it is really what you made of it then. Live with it! Be focused on today and live with enthusiasm. This is the time you can really influence the world around you. Focus your mental resources and energy on doing the current task. Worrying about the past or the future will not help you with the present job. The future will always be there and planning for it is important. Preparations help make the future more pleasant when it makes the transition to the present and eventually becomes the past. Remember the plan is based on assumptions and must remain flexible if it is going to make the transition from a plan for the future to the course of action for the present. The business community has had a hard present for the last few years. With some luck, careful planning and intelligent execution, many local firms have survived. Hopefully 2011 will reward them with better business condi-
tions. The unknown that we all need to face is the overregulation of government that is crippling some industries. They have good intentions and, from their perspective, are doing the right things. But MDE and EPA are driving the poultry industry out of our area and hurting the regional economy’s major base, the family farm and businesses that support them. OSHA and MOSHA have gone crazy with inspections and fines as the economy has made it harder to pay. As the January General Assembly starts, we are trying to get the focus of the legislature off their financial deficit long enough to provide some relief to the overregulation. Please join the Chamber in asking any members of the General Assembly you encounter to help fight the antibusiness attitude and miserable customer service attitude of some government agencies. The journey out of the current bad economic times would be easier if everyone worked together to put America back to work.
Shore Delegation Forum
The 2010-2011 Chamber officers are in the front row, from left, Victor G. Lowe, Dawn Tilghman, Ernie Colburn, Sandy Fitzgerald-Angello. Back row, from left, are Bradley Gillis, Matthew Maciarello, and J. Scott Robertson. Those not pictured are: Bill Tingle, Robert Mulford, and Henry L. Vinyard.
2010-2011 Salisbury Area Chamber of Commerce Officers President President Elect Vice President Vice President Vice President Secretary/Treasurer Asst. Sec./Treasurer Legal Counsel Asst. Legal Counsel Past President
Dawn Tilghman Ernie Colburn Sandy Fitzgerald-Angello Victor G. Lowe Bradley Gilllis Robert Mulford, Jr. Dr. Memo Diriker Henry L. Vinyard Matthew Maciarello J. Scott Robertson
Burnett White Tire and Auto Comcast Spotlight Pohanka Automotive Group Peninsula Neurosurgical Associates Sperry Van Ness - Miller Commercial Market Street Inn Salisbury University Henry L. Vinyard, Attorney at Law Hearne & Bailey, P.A. Robertson & Robertson, P.A.
Salisbury Area Chamber of Commerce 144 East Main Street, Salisbury, MD • Phone: 410-749-0144 • Fax: 410-860-9925 email: chamber@Salisburyarea.com • Website: www.Salisburyarea.com
The Salisbury Area Chamber of Commerce is proud to announce our annual Eastern Shore Delegation Forum on Thursday, Dec. 16. With the election behind us, it is especially timely to focus on educating legislators about the challenges facing businesses in the state. With the sponsorship of the Comcast Bay Shore Group, we are able to provide our members with a chance to hear about the 2011 issues from our Maryland General Assembly representatives. All senators and delegates for Districts 37 and 38 are invited. The November 2 election resulted in one new senator and two new delegates representing parts of Wicomico County and neighboring counties. The Eastern Shore Delegate Forum with the Salisbury Area Chamber of Commerce will be held at the Holiday Inn in downtown Salisbury. The program will be longer than a normal General Membership Luncheon, from 11:30 a.m. to 1:30 p.m., to make sure chamber members have enough time to provide the senators and delegates with feedback on the issues for the coming session. With the economy cutting the revenue received by the state, the 90 day legislature session (Jan. 13 to April 12, 2011) will be very difficult as they attempt to provide core services while balancing the budget. Early
estimates are already showing a $1.6 billion deficit for the 2012 to 2013 fiscal year budget. The Governor has already pledged no new taxes and the Maryland Business Tax Reform Commission voted not to recommend implementing Combined Reporting, which would have significantly altered methods and levels of corporate income taxes. This issue was one of the most hotly debated issues before the Commission during the past two years. The Salisbury Area Chamber, Maryland Chamber, along with many other businesses and business groups, argued that Combined Reporting would make Maryland’s tax laws less competitive, cause massive shifts in business tax liability and needlessly increase the complexity and uncertainty of corporate taxes. Ultimately, the Commission agreed that now was not the time to be considering major tax changes. To attend, RSVP to Shannon at 410-749-0144 or chamber@salisburyarea.com by noon, Tuesday, Dec. 14. Cost of the luncheon is $15 for members and $25 for non-members. If you are interested in being a part of the Chamber’s State Legislative Committee and helping to monitor the activities of the General Assembly for this spring’s session, contact Brad at brad@salisburyarea. com or 410-749-0144.
Business Journal • December 2010
PAGE 4
Economic forecast Continued from page one
Host Marriott and Marriott International, Inc. From June 1997 to December 1998, Mr. Francis held the position of Assistant Treasurer and Vice President Corporate Finance for Host Marriott, where he was responsible for Host Marriott’s corporate finance function, business strategy and investor relations. Mr. Francis received his B.A. in Economics and Business from Western Maryland College and earned an M.B.A. in Finance and Accounting from Vanderbilt University. The morning program is $50 for Chamber members of any eastern shore Chamber. The luncheon is an additional $15. Contact the Chamber office at 410-749-0144 or chamber@ salisburyarea.com for program details or to register.
Lower Shore Chambers of Commerce Chamber Berlin Crisfield Delmar Fruitland Ocean City Ocean Pines Pocomoke City Princess Anne Salisbury Snow Hill
Contact info 410-641-4775 410-968-2500 302-846-3336 tina028@comcast.net 410-213-0144 410-641-5306 410-957-1919 410-651-2961 410-749-0144 410-632-0809
Key contact Olive Mawyer Valerie Howard Diane Johnson Tina Banks Melanie Pursel Elizabeth Kain-Bolen Denis Wagner Dennis Williams Brad Bellacicco Lee Chisholm
Dues* $125 $100 $60 $75 $175 $145 $150 $50 $210 $70
Members 200 120 56 65 850 300 150 105 825 70
Fax 410-641-3118 410-968-0524
410-213-7521 410-641-6176 410-957-4784 410-651-5881 410-860-9925 410-632-3158
* Basic annual membership cost.
Pre-Apprenticeship Training
The Salisbury Area Chamber of Commerce Foundation is finalizing plans to start a Pre-Apprenticeship Training Program on Jan. 17, 2011. The first set of classes will be for Drywall and Painting. The Foundation would like to thank Brad Wright, store manager of Sherwin-Williams Paint on Mt. Hermon Road and Dan Silverman, store manager of Home Depot for their generous donation of materials and tools for our training programs. We would also like to thank Ron Alessi of Alessi Properties for the donation of materials and labor to construct work benches for our hands-on work center. The Foundation is still accepting donations of hand tools, power tools, and equipment for use in both of the training classes. We are also looking for a used refrigerator, a dry erase board and seminar type tables and chairs. For more information, contact Joe Giordano at 410-860-6664.
Recycling
tip
Run a tight ship
Unless you had your house custom built with energy efficiency in mind, chances are a home energy audit will reveal it’s not as well sealed as it should be. Sealing leaks and adding insulation are the cheapest and quickest energy improvements you can make to your home. In fact, according to the Environmental Protection Agency, fixing poor insulation and reducing drafts and other air leaks can save you up to 20 percent – several hundred dollars or more each year – on your utility bills, because you won’t be paying to heat or cool air that then escapes from your house. Download the Guide to Energy Star Home Sealing at www.energystar.gov. Click on “Air Seal and Insulate” under home Improvement. The site also offers tips on improving heating and cooling systems in your home. Click on “Heat and Cool Efficiently” under Home Improvement.
Information above obtained from “Go Green, Live Rich” by David Bach.
RIBBON CUTTING - On Oct. 7, County Council and Chamber members came together for a ribbon cutting at Edward Jones Investments located at 1411 Wesley Dr., Salisbury. Edward Jones Investments, operated by Dennis Hopson, is a financial services firm that specializes in life insurance, retirement planning, loan solutions, spending solutions, saving solutions and financial advisement. For more information, call Dennis Hopson at 410-742-3264 or visit www.edwardjones.com.
RIBBON CUTTING - On Oct. 22, Pritchett Controls CEO, Tim Pritchett along with General Manager, Donald Dashiell and Chamber members came together for a ribbon cutting at Pritchett Controls new location at 718 E. Main St. in Salisbury. Pritchett Controls, which is a one-stop shop for building automation solutions, has more than doubled in size in the past three years. For more information, call 410-219-7750 or visit www.Pritchettcontrols.com.
Business Journal • December 2010
PAGE 5
Calendar of Events
Salisbury Chamber
Wednesday, Dec. 1 - Young Professionals Committee, Chamber Business Center, 7:30 a.m.
Monday, Dec. 13 - Workforce Development, Chamber Business Center, noon.
Thursday, Dec. 2 - Beautification Committee, Chamber Business Center, noon.
Tuesday, Dec. 14 - Budget & Finance Committee, Chamber Business Center, noon.
Tuesday, Dec. 7 - Ambassador Committee, Bob Evans Restaurant, 8 a.m.
Wednesday, Dec. 15 - Business Affairs Committee, Chamber Business Center, 8 a.m.
Tuesday, Dec. 7 - Technology Committee, Chamber Business Center, 9 a.m. Tuesday, Dec. 7 - Business After Hours, Mela Bar & Grille, 5-7 p.m. Wednesday, Dec. 8 - Membership Committee, Bob Evans Restaurant, 8 a.m. Thursday, Dec. 9 - Local Legislative Committee, Wor-Wic Community College, 7:30 a.m. Thursday, Dec. 9 - Business Before Hours, Etch Art Awards, 7:30 a.m. Thursday, Dec. 9 - PR & Marketing, Chamber Business Center, Holiday Potluck Luncheon, noon.
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Thursday, Dec. 16 - Recycling Committee, Common Grounds, 8 a.m. Thursday, Dec. 16 - General Membership Luncheon, Holiday Inn & Conference Center, Forum with the Eastern Shore Delegation, 11:30 a.m.
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Tuesday, Dec. 21 - Business After Hours, John B. Parsons Assisted Living, 5-7 p.m.
Salisbury 410-546-6610 Fenwick 302-581-6000
Tuesday, Dec. 27 - Executive Committee, noon, Salisbury Area Chamber of Commerce.
From left are Timothy Feist, vice president, Performance Improvement/Patient Safety officer, Peninsula Regional Medical Center with Joe Tye, CEO and head coach of Values Coach, Inc. and Brad Bellacicco, executive director, Salisbury Area Chamber of Commerce.
On Thursday, Oct. 28, Joe Tye, CEO and head coach of Values Coach Inc., which provides consulting and training for hospital, corporate, and association clients across the country, gave a 90-minute presentation on “Fostering a Spirit of Partnership and a Culture of Ownership” to the Salisbury area Chamber of Commerce staff and members. Tye shared some of the best practices for creating a sustainable competitive advantage by building on what he calls the “invisible architecture” of your organization. Drawing from his own
experiences working with organizations across the country as well as his research into the accomplishments of legendary business leaders, Tye shared practical strategies for building a culture of ownership on a foundation of values. All proceeds from this event went toward the SACC “Potential For Success” scholarships made available by the SACC Foundation. Thank you to our speaker for the evening, Joe Tye, our host, Peninsula Regional Medical Center, for opening their doors, and sponsors for the event, The Bank of Delmarva and BBSI.
Copyright © 2010 Comcast Spotlight. All rights reserved.
Joe Tye makes presentation
PAGE 6
Business Journal • December 2010
The lights on the edifice of the downtown branch of Shore Bank is being readied for the “Black Friday” Christmas lighting events by Roy Gaskins from Atlantic Lighting & Sign Maintenance.
Operating the Atlantic Lighting’s lift truck to enable workers to reach some of the rooftops and ledges is Derrick Lewis.
Atlantic Lighting & Sign Maintenance crews have been out in the downtown Salisbury area preparing the rooftop lighting for the Christmas and holiday season. Owners, Jay Disharoon and Richard Hall, have been extremely supportive of this Chamber program over the years and have provided many, many hours of labor through their workforce to provide our community with the City of Lights Festival. The Beautification Committee of the Chamber of Commerce is extremely grateful for expertise Atlantic Lighting brings to the project. If you have ever had a sting of lights on your tree what just won’t light, you can understand how blessed we are to have Atlantic Lighting & Sign Maintenance trouble shoot the electrical issues that arise and provide the general maintenance of this lighting project. Bob Bunney has provided leadership for the crews and many volunteers for a number of years and has come to know
the downtown rooftops as if he were Spiderman. But he’s not; he is a hard working Atlantic Lighting employee who gets the job done with the “know how” we all like to see from service providers we hire. Did I say hire? Well, Atlantic Lighting has partnered with the Chamber in this project and has provided their labor as a gift to our community. So, when you see the lights in the Downtown Salisbury, remember the wonderful reasons the illumination of lights is so special to many during the holiday season (Jesus, the Light of the World, born on Christmas Day; the Hanukkah Lights, etc.), and remember your friends at Atlantic Lighting & Sign Maintenance for sharing this tradition in downtown Salisbury. If Jay or Richard can be of assistance to your business operation, call them at 410-546-6235 or stop by their office and workshop now located at 743 South Camden Avenue in Fruitland. They will take good care of all your needs.
Atlantic Lighting lights downtown
Green Hill membership special Green Hill Yacht and Country Club Board of Directors announced a special
recruiting incentive for December that will reduce the initiation fee by 90% and waive dues until March 1, 2011. To add 50 new members to Wicomico County’s historic golf club, will cut the normal $5,000 fee to join the club as a Full Golf Member to $500 and credit your account with $500. Social Membership will drop from $2,000 to $200 with a $200 credit to your account. The credit can be used at the restaurant, bar or other services or events. The monthly dues will not begin until March 1, 2011. Green Hill offers the best golf courses and golf programs on the Shore and welcoming club house. They also have a superior restaurant with two dining rooms and two special event rooms. Access to the pool, game room and recently refurbished docks are included in all memberships. Green Hill also offers a year round calendar of family friendly activities, summer camps and lessons in golf and tennis. Anyone interested in learning more is invited to a Prospective Member Reception on Tuesday, December 14, 2010 from 5:30 to 7:30. To sign up for the club contact any existing member or call the General Manager Dave Riley at 410-749-5119 extension 112 or e-mail him at daveriley@greenhillgolf.org.
Your Holiday Gift-Giving Solution! Get $120 in Gift Certificates for only $100! LORA, the Local Owner Restaurant Association, is happy to offer you a great gift idea: A gift certificate that can be used at any one of our member restaurants! No need to worry about choosing the wrong restaurant when you reward your valued employees, clients or co-workers, or pick up a little something to remind your friends and family how much they mean to you. With our gift certificates, your recipients will pick their favorite restaurant every time! It’s like knowing exactly what they want - and each certificate has all our member restaurants, caterers and bakeries listed on the back, to help them decide.
LORA GIFT CERTIFICATES CAN BE CREATED ANY WAY YOU LIKE!
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It’s so easy to order!
Send an email to newsletters@lorarestaurants.org with the following information: 1. Your name and phone number 2. How do you want your $120 worth of gift certificates? (ex. - you would like five $10’s, two $25’s and one $20) 3. Tell us when they need to be ready.
You will be able to pick them up at Break Time Sports Grill & Pub in Salisbury. You’ll be called and emailed when they are ready for pick up. We’re bragging a bit, of course, but this is a fantastic opportunity to be costconscious and give a much appreciated gift at the same time. Plus, it keeps your local restaurants rolling, and enables LORA to continue with its community service projects all year long. Learn more about LORA at lorarestaurants.org. Nobody has money to waste this year - make your gift-giving dollars grow with LORA Gift Certificates. And, don’t forget to keep one for yourself!
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Black Diamond Catering Back Street Grill Bistro 54 Break Time Sports Grill & Pub Cactus Taverna Cakes by David Catering by Chef Stewart of Flannery’s
Chef Fred’s Chesapeake Steakhouse Delmar Pizza Hunan Palace Lagoon Bar & Grill Mambo Italiano Mela Bar & Grill
Namaste Indian Cuisine Old West Steakhouse Sobo’s Wine Beerstro Vinny’s La Roma Zia’s Italian Grill
www.lorarestaurants.org
Business Journal • December 2010
Barometer
Wicomico County Sales Tax Collections by category
PAGE 7
Salisbury-Ocean City-Wicomico Airport
Airline Passengers Enplaned/Deplaned
October ‘09 . . . . . . . . 10,603 5.5 November ‘09 . . . . . . . 9,486 6.7 December ‘09 . . . . . . . 9,095 6.3 2009 Total . . . . . . . 117,829 .096 January ‘10 . . . . . . . . . 9,080 February ‘10 . . . . . . . . 7,900 March ‘10 . . . . . . . . . . 9,838 April ‘10 . . . . . . . . . . 10,106 May ‘10 . . . . . . . . . . . 11,327 June ‘10 . . . . . . . . . . 11,365 July ‘10 . . . . . . . . . . . 12,233 August ‘10 . . . . . . . . 13,173 September ‘10 . . . . . 11,328 October ‘10 . . . . . . . . 11,835
11.8 8.1 17.7 14.2 12.8 3.7 -0.5 8.7 8.0 11.6
October ‘10
September ‘10
October ‘09
Food & Beverage
$1,255,924
$1,221,112
$1,249,016
Apparel
$306,497
$249,098
$312,319
General Merch.
$1,601,420
$1,474,403
$1,732,307
Automotive & Oil
$416,384
$427,077
$410,599
Furniture & Appl.
$180,521
$172,260
$193,946
Building Supplies
$556,828
$618,698
$626,115
Apr
May
Jun
Jul
Aug
Sep
Utilities & Trans.
$449,237
$511,930
$640,121
National
9.5
9.3
9.6
9.7
9.5
9.3
Hardware & Equip.
$203,483
$182,265
$205,465
Maryland
6.8
7.0
7.4
7.5
7.5
7.3
Miscellaneous
$665,639
$701,320
$642,993
Wicomico
8.1
7.9
8.1
8.3
8.4
8.2
TOTAL
$5,635,933
$5,558,163
$6,012,881
Worcester
11.9
9.6
8.1
7.8
7.8
8.3
Somerset
9.5
9.4
10.4
10.7
10.0
9.9
Information courtesy of Comptroller of the Treasury, Retail Sales Tax Division.
The number in the right column is the percentage of change in passenger activity compared to the previous year.
National, State, County Unemployment Rates
Information courtesy of the Maryland Job Service at the One Stop Job Market. (Not seasonally adjusted.)
Business Journal • December 2010
PAGE 8
SALISBURY AREA
CHAMBER OF COMMERCE
Cheryl Nemazie 713 Richwill Dr. Salisbury, MD 21804 410-430-6105 cnemazie@mac.com www.cstudioc.com After establishing a successful career as an art director and award-winning graphic designer for an international hotel chain, Nemazie left the corporate world to focus on a second career as a documentary and fine art photographer. Avis Rent A Car Airen Adgerson 5485 Airport Terminal Road Unit H Salisbury, MD 21804 410-742-8566 410-742-6752 (fax) aaadgerson@yahoo.com www.avis.com Automobile rentals for business travelers. Chesapeake Wall Coatings Chris Wolfe P.O. Box 1194 Salisbury, MD 21802-1194 302-236-8030 443-944-0498 (fax) chris@chesapeakewallcoatings.com www.chesapeakewallcoatings.com Covering the Eastern Shore since 2000, installing stucco and synthetic stucco (EIFS) systems, caulking and concrete deck coating. Bob Cook 806 Camden Ave. Salisbury, MD 21801 410-845-9579 Retired Mitchell S. Gittelman, DO, PA Mitchell Gittelman, DO 31413 Winterplace Parkway Suite 103 Salisbury, MD 21804 410-860-0100 410-860-4894 (fax) drmitchgittelman@comcast.net Primary care family physician. H & R Block John Hays 809 S. Salisbury Blvd. Salisbury, MD 21801 410-548-7699 410-548-4387 (fax) patricia.doster@hrblock.com www.hrblock.com With over 55 years of experience offering services to the public that include tax preparation and support, mortgage and financial services. Manpower Christopher Maas 274 Tilghman Rd. Salisbury, MD 21804 410-742-8861 410-742-9384 (fax) christopher.maas@na.manpower.com
www.us.manpower.com With over 60 years’ experience, Manpower offers employers a range of services and solutions for the entire employment and business cycle. Mister Sparky Charles Hudson P.O. Box 341 Berlin, MD 21811 410-629-0004 www.mistersparky.com/franchises/ md/salisbury-md Full service electrical installation and service provider offering panel upgrades, surge protection, cable locating, maintenance agreements and much more. Pop Pop Oakley’s Kettle Corn George W. Oakley Jr. 4140 Heather Way Salisbury, MD 21804 410-546-9188 gwoakleyjr@comcast.net Providing freshly produced ‘kettle corn’ for festivals and events. Salisbury Area Property Owners Association Kris Adams P.O. Box 527 Salisbury, MD 21803 SLeer20@comcast.net www.salisburyareapropertyownersassociation.com Organization of property owners in the Salisbury area working to cooperate with city officials and make a sincere effort to be responsible neighbors in the neighborhoods. Salisbury Fraternal Order of Eagles Aerie 4503 Frank Ennis 107 Alexander Ave. Salisbury, MD 21801 410-749-1981 International non-profit service organization that promotes community. Sunsets Casual Inc. Sheila Elliott 337 Civic Ave., Suite 300 Salisbury, MD 21804 410-219-5300 410-219-5959 (fax) sunsetscasual@comcast.net www.sunsetscasual.com Locally owned and operated with years of experience, Sunsets Exteriors offers brand name indoor/outdoor furniture, firepits and heaters (chimineas), as well as a wide range of artificial trees and flowers, water features, lighting and garden art. Trinkets LLC Robert Huntington 317 A Civic Ave. Salisbury, MD 21804 410-334-6006 410-334-6007 (fax) trinketsfa@gmail.com Offering womens’ accessories and fashion jewelry.
SBA Disaster Loans available The U.S. Small Business Administration has announced that Economic Injury Disaster Loans (EIDLs) are available to small businesses, small agricultural cooperatives and most private non-profit organizations of all sizes located throughout Maryland. These EIDLs are available as a result of drought and excessive heat from June 1 through Aug. 31, 2010. The loan amount can be up to $2 million with interest rates of 4 percent for small businesses and 3 percent for non-profit organizations, with terms up to 30 years. “When the Secretary of Agriculture issues a disaster declaration to help farmers recover from damages and losses to crops, the Small Business Administration issues a declaration to eligible entities, affected by the same disaster,” said Frank Skaggs, director of SBA’s Field Operations Center East. “Agricultural producers, farmers and ranchers are not eligible to apply to SBA, but nurseries are eligible to apply for EIDLs for losses caused by drought conditions.” Economic Injury Disaster Loans are for unmet working capital needs, such as fixed debt payments, payroll, accounts payable and other expenses that could have been paid had the disaster not occurred. The SBA determines EIDL eligibility based on the size of the entity, type of activity and its financial resources. The loans are not intended
to replace lost sales or profits. Loan amounts and terms are based on each applicant’s financial condition. Completed loan applications must be returned to the SBA no later than July 5, 2011. For more information about SBA disaster declarations, visit www.sba.gov/ services/disasterassistance, or call the SBA’s Customer Service Center at 800659-2955 (800-877-8339) for people with speech or hearing disabilities) Monday through Friday, from 8 a.m. to 6 p.m.
TCU receives survey results
Peninsula Regional Medical Center’s Transitional Care Unit (TCU) was inspected by the Office of Health Care Quality using the Medicare/Medicaid Quality Indicator Survey (QIS) process and found to be deficiency free. Of the six facilities in the surrounding area that have been inspected by QIS since May, the Peninsula Regional TCU is the only one found to be deficiency free. The Maryland State Surveyors visited the Medical Center’s TCU from Oct. 18-21, to execute the annual unannounced inspection. Not only does the survey review records, but it includes data collected from multiple sources including interviews of residents, family and staff; observations of residents and facility practices.
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To learn more, call H.G. Wilson, 410-896-3053 or E-mail: hg@hgwilson.com
Business Journal • December 2010
PAGE 9
Banquet to recognize volunteers
Annually, community members dedicate over 4,000 hours of time to Wicomico Recreation, Parks and Tourism programs and events. Each year the department recognizes those who are working to make a positive difference in Wicomico County at its annual Volunteer Appreciation and Sportsmanship Awards Banquet. To show your appreciation to a person/group that has positively impacted a Wicomico Recreation, Parks & Tourism program/event you or your child has
participated in 2010, consider nominating them for an award at the Volunteer Appreciation and Sportsmanship Awards Banquet. All nominees and their nominators will be invited to attend the upcoming banquet. Several award categories are available. For a complete list of categories and a nomination form, contact Kelly Rados at 410-548-4900, ext. 108, email krados@wicomicocounty.org or download a nomination form from the main page of www.WicomicoRecandParks.org.
Last year’s Volunteer Appreciation and Sportsmanship Awards Banquet, held at the Fraternal Order of Eagles, recognized community members/organizations for their support. Some of the honorees included, in the front row, from left - Outstanding Community Volunteer – Hunter Disharoon; Outstanding Sports Coach Volunteer – Charles Briddell III; Special Recognition Volunteer – Representatives of the Stay Ready Ryderz Motorcycle Club; Outstanding Citizen Volunteer – Holli Adkins; Outstanding Business Booster – Ed Urban, Harvard Custom Manufacturing; Youth Sportsmanship – Katie Seaton; Lorne C. Rikert Lifetime Volunteer – Phillip “Pete” Cooper; and Youth Coach Sportsmanship – William Teagle.
Networking
tip
Master the art of small talk By Donna Fisher
Small talk is designed to give people a chance to network, creating a bridge to conversations about opportunities. When aiming to network, small talk puts people at ease, draws
them into conversation, and creates a comfort zone so that you can build a relationship with them. Create a smalltalk Top 10 list: Identify five things that you enjoy talking about and can talk about easily. List five subjects that you don’t know much about but would enjoy learning about from others. Read more: http://www.dummies.com/ how-to/content/how-to-master-the-artof-small-talk.html#ixzz15kP9qHhf.
Salvation Army: $4,000
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pays it
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A/SCD HONORED - Atlantic/Smith, Cropper & Deeley (A/SCD) received an award from the Blood Bank of Delmarva for their participation in the Summer Blood Challenge 2010, which was held at the Fountains in Salisbury on Sept. 22. From left are Robert Travis, Blood Bank president & CEO; Lisa Briddell, human resources manager at A/SCD; and Roy Roper, Blood Bank vice president of administrative services.
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Business Journal • December 2010
Business After Hours
Brew River
Thank you to Wes Hanna for opening the doors of Brew River Restaurant and Bar for a Salisbury Area Chamber of Commerce Business After Hours on Wednesday, Oct. 20. Chamber members learned about the new amenities available at Brew River and then networked the night away. Brew River Restaurant and Bar is located at 502 W. Main St. in Salisbury, offering banquet rooms for your birthday parties, family reunions, employee holiday parties or cocktail parties in one of their three bars, group tours, wedding receptions, corporate events and much more. They can accommodate parties from 10 to 300 people at a time. Happy Hour menus are available and Brew River is also your NFL headquarters for Sunday NFL games and Monday night football. For more information or to book your party, contact Wes Hanna at Brew River, 410-677-6757.
Justin Senter, Sentech Security & Communications; David Insley, Calling Innovations; Megan Pratz, Sentech Security & Communications; and Ko Im from WBOC enjoy the evening at Brew River.
Thank you to Wes Hanna for inviting the Salisbury Area Chamber of Commerce to Brew River for a Business After Hours.
DOBBS BOSTON
David Collins from Sherwood of Salisbury with Paul Johnston, Sr., CPA, PFS of Generations Financial Advisors Incorporated.
FREE
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with Purchase Doug Wright, Yellow Book USA with new Chamber member, Stacey Stargel of Delmarva Daylighting and Buddy Brooks from Sign-A-Rama/EmbroidMe.
FREE Pair of 5mm Ball Earrings
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Prospective member, Felicia of Felicia’s Alterations with Amanda Mitchell, Minuteman Press and Neelum Moondra, Nick, Inc.
MON.-FRI. 10 - 5:30; SAT. 10 - 4
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Business Journal • December 2010
PAGE 11
Spicer Bell, CFES president, members of the Pyxis Piano Quarter and Tom Hehman, Wicomico Public Library, director.
Grant supports concert series Spicer Bell, president of The Community Foundation of the Eastern Shore, recently presented Tom Hehman, Wicomico Public Library director, with a $2,070 Community Needs grant to support the Friday Night Live Free Concert Series. In its fourth season, the concert series brings a wide range of local and regional performances to the main branch of the library. As a co-sponsor of the live concert series, the Community Foundation grant will help fund the program into spring
2011. Other sponsors of Friday Night Live include the Peter and Judy Jackson Music Performance Fund and the Salisbury Wicomico Arts Council. The spring concert series will run from March to May 2011. The deadline for a second cycle of Community Needs Grants is Feb. 1, 2011. Copies of grant guidelines and application forms are available upon request by calling 410-742-9911, or visit the “For Nonprofits” section online at www.cfes.org.
UNITED WAY SUPPORT - Interstate Container recently announced a recordbreaking campaign for the United Way of the Lower Eastern Shore. Through employee contributions and a corporate donation, they reached their goal of $35,000, a 20-percent increase over last year. To celebrate, employees wore their black “LIVE UNITED” t-shirts to work recently for a “Black Out.” In the back row from left are Joe Ruark, United Way board member; Pete Bugas, Interstate Container general manager and United Way board member; and Interstate Container employees Bill Boyd, Bryan Abbott, Rob Pedersen, Walter Miller. Front row, Kelly Hurley and Fredia Stanley of Interstate Container.
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PAGE 12
Business Journal • December 2010
Business After Hours Wireless Zone
On Wednesday, Oct. 13, Chamber members were invited to a Business After Hours at Wireless Zone owned by Bak Patel. Located at 411 N. Fruitland Blvd., Ste. 7, in the Wal-Mart Shopping Center, Fruitland, members learned about the latest products that Wireless Zone has to offer. During the event, attendees asked questions about and were shown demonstrations of the latest Droid cell phones, Blue Tooth products, and learned about the store’s Business-to-Business deals. Members who attended were treated to exciting giveaways, door prizes and refreshments by Taylor’s BBQ. Wireless Zone is your local connection for all your latest cellular/wireless phones and wireless accessories. For more information, call 410-341-3737 or visit Wireless Zone in the Fruitland Wal-Mart Shopping Center. Thank you to all those in attendance who made this event a great success!
Our hosts for the evening, Angela Reichenberg, store manager; Bak Patel, owner; and April Price, assistant manager.
Angela Reichenberg, store manager for Wireless Zone, pulls the first of many door prizes with Jackie Gast of Eastern Shore Business Leadership Network looking on.
Anthony Darby from Merchant Brokers with Jeff Shade of Thomas Contracting Services, Inc.
John Rankin; Jerry Schwartz, BNI (Business Networking International); Brent Voigt, ExpressTech Computer Company; and Diana Merritt of Minuteman Press.
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Business Journal • December 2010
PAGE 13
Community Foundation holds annual meeting and luncheon “In spite of challenging times, the Community Foundation of the Eastern Shore remains strong, pro-active and focused on the future,” said Spicer Bell, Foundation president, at the nonprofit organization’s 2010 annual meeting and awards luncheon. Over 340 people gathered at The Fountains Conference Center on Nov. 5, in Salisbury, to celebrate the Foundation’s charitable leadership and accomplishments during the past year. “Creating a Community Legacy” was the Foundation’s theme for the meeting. The Foundation reported on its activities during the past year in support of nonprofit organizations on Maryland’s Lower Eastern Shore. Bell noted that despite a tough investment market during the past 12 months, “2010 was still a remarkable year with the Foundation awarding over $4.1 million in grants and scholarship, a new all-time high.” Bell reported that since its founding in 1984, the Community Foundation has distributed over $37 million in grants and scholarships and has received gifts of $75 million from donors. He also noted that as of the end of October the Foundation holds assets of $73.6 million. Board chairman James Almand said in the annual report to the community that during the past fiscal year the Foundation distributed 951 grants to nonprofits and received $5.1 million in new gifts from donors. The Foundation currently holds 484 charitable funds that benefit the community. During the annual meeting three individuals were elected to serve three-year terms on the Community Foundation’s board of directors. Elected were: Stephanie Willey, local sales manager for Comcast Spotlight in Salisbury; Dwight “Duke” Marshall Jr., a Nationwide Insurance and Financial Service representative and president of Marshall’s Insurance & Financial Services in Pocomoke; and Doctor Julius Zant, physician with Peninsula Neurological Associates in Salisbury. The highlight of the Foundation’s annual meeting is the presentation of honors and awards. Almand presented the 2010 Chairman’s Award to Art Cooley, immediate past chairperson of the Community Foundation Board of Directors. Cooley served on the Foundation’s board from 1997 to 2009. Cooley and his wife, Billie, have been consistent donors to the Foundation and the many charities they support.
Three other major Foundation Awards were also announced at the meeting, the Award of Excellence honoring Richard A. Henson that recognizes an outstanding local nonprofit organization and the Frank H. Morris Humanitarian Award for two individuals who have demonstrated outstanding contributions to the community. The 2010 Henson Award of Excellence for the region’s outstanding nonprofit organization was awarded to “Women Supporting Women,” a nonprofit organization founded in 1993. The only organization that exclusively serves breast cancer survivors on the Eastern Shore of Maryland, Delaware and Virginia, Women Supporting Women provides awareness, education and support for all of those affected with breast cancer — at no cost to them. Women Supporting Women made a difference in over 2,000 people’s lives last year. The Foundation presented Women Supporting Women with a check for $5,000 for receiving the 2010 Richard A. Henson Award. The Community Foundation’s 2010 Frank H. Morris Humanitarian Award was presented to two outstanding individuals: Donna Clark and Celeste Savage. This year’s recipients are devoted to providing the most fundamental needs and improving the lives of the community’s homeless population. Donna Clark left a career in the traditional nurse setting when she recognized the need to reach out and help a population stymied by addiction, mental health and medical issues, unemployment and homelessness. Help and Outreach Point of Entry or HOPE was established by Clark out of a sheer determination to help this population. She currently coordinates with over 27 agencies and serves as the cochair for the Tri-County Alliance for the Homeless and vice-chair for the Wicomico County Health Planning Board. In 2009, she was recognized as the Outstanding Health Leader of the Year in Wicomico County. The second recipient of the Frank H. Morris Humanitarian Award is Celeste Savage. As the creator of Hope and Life Outreach or HALO, Savage has made a significant impact on hundreds of lives here in community. The Community Foundation makes grants and provides leadership in five key areas: arts and culture, health and human services, education, historical preservation, and the environment. For more information about the Foundation, visit www.cfes.org, or call 410-742-9911.
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PAGE 14
Apple holds free diabetes talks Apple Discount Drugs is hosting a free series of Diabetes Talks focused on the daily challenges diabetics face. The discussions will be held the first Thursday of the month through March. The Fruitland and Berlin Apple Discount Drugs locations are home to a Diabetes Resource Center. The trained staff at Apple provides educational items, new product information and web site support links as well as blood glucose meter instruction, custom fitting for diabetic shoes, support hose fittings and the handling of Medicare and insurance billing. The Diabetes Talks will be hosted at St. Mary’s Church Hall (21674 Nanticoke Road, Tyaskin) from 7 to 8:30 p.m. Dec. 20 - Healthy Eating, Exercise and Weight Loss Jan. 6 - Medications for Diabetes Feb. 3 - Blood Sugar TestingHow and Why March 3 - Putting it All Together for Success For more information about the Apple Diabetes Resource Center, call 410-749-8401, option 5 or email john@appledrugs.com.
Business Journal • December 2010
Peninsula Home Care group now wireless
Peninsula Home Care (PHC), a leading licensed and certified home health service provider on Delmarva, has launched a new field-based data management system called Point of Care. The Point of Care technology allows PHC healthcare professionals to record accurate, real-time data during patient home visits on wireless laptops. Point of Care’s electronic records can then be accessed and commented on by all PHC professionals providing care to a patient – from the case manager to the physical therapist to the occupational therapist and so on. The files are encrypted and cannot be accessed without authorization. “Point of Care provides an immediacy that paper records cannot provide and the continuity of case management that patients need,” said Kay Satchell, branch director of Peninsula Home Care’s Seaford office, the first to employ the system. “With Point of Care, each Peninsula team member who serves a patient can view and share information in real time – it’s a tremendous advantage for keeping files up to date and ensuring that everyone on a case understands what everyone else on that case is doing.” Physician communication also greatly benefits from Point of Care. The system mandates that information about the patient’s care is sent to the patient’s physician in real time, which in turn en-
sures that proper plan of care changes, such as treatments and medications, are made in a timely manner. In addition to improving efficiencies and interdisciplinary communication, Peninsula Home Care initiated the Point of Care system to stay ahead of increasing demands for accountability from the healthcare industry. New government healthcare guidelines and rulings from the National Health Care Reform Act have implemented great incentives for the physicians to participate in the electronic healthcare record (HER) or the electronic medical record (EMR).
Proposed changes to be implemented between 2011 and 2013 are being driven by two things: a need for real-time data and a method by which to access a patient’s medical record, regardless of where they are located geographically. “We have gone from documenting twenty pages of records for each patient to having everything at our fingertips,” said Chris Hall, clinical manager, Peninsula Home Care. By 2011, the more than 150 professionals working in all three Peninsula Home Care branches will be using Point of Care.
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Business Journal • December 2010
Here’s how to have safe holiday season By Megan Pratz
Sentech Security and Communications
The holiday season is all about family, friends, fun and feasting. But there is a much less enjoyable aspect of this time of year: an increase in crime. During the holidays, crimes such as burglary, robbery and theft increase. Salisbury alone saw a 30 percent increase in burglaries in the four weeks leading up to Christmas. But do not be discouraged. The holidays are a time for cheer and joy. And luckily, there are some easy to follow tips to keep your home and your family safer this year. • Always lock doors and windows when you leave the house. Close curtains and blinds to prevent people from seeing into your home. • Hide brightly wrapped gifts from plain view. Keep holiday decorations and gifts in a part of your home that is not visible from the street. • Walk around the perimeter of your home. Remove any loose bricks or cinderblocks, which can be used to break glass. Also, trim bushes that could create blind spots. If you have exterior lights,
make sure they are working properly. • Lock your vehicles when they are in the driveway. Vehicle breakins are common this time of year and often involve unlocked cars. Do not leave shopping bags in plain sight, either. These full bags of merchandise are very tempting to thieves. • When you are throwing trash away after the gift wrapping is ripped off, break down boxes and try to turn them inside out. This will keep anyone from seeing just what is new in your home. • If you are going out of town this holiday season, you should not have to worry about your home’s security. Ask a neighbor to park in your driveway. Stop your newspaper and mail delivery. Put your lights and TV on timers so that they will go on and off, making it look like someone is home. • If you have an alarm system, make sure it is working properly. If you are unsure how to test your system, your alarm company can walk you through those steps, usually right over the phone. • If you do not have an alarm system and feel that it would make you feel safer this holiday season, contact one of the many local com-
panies on the Delmarva Peninsula. That way, if someone does try to break into your home, they will be met by a nasty siren and the authorities will automatically be notified. • Do not invite anyone you do not know into your home for any reason. Even if it seems to be for a legitimate charity, be wary. Ask the solicitor questions about the organization and ask to see ID. The holidays are a great time to think of those less fortunate than ourselves, but it is also a great time for charity fraud. • Make sure that your homeowners or rental insurance is up to date. Also, insure valuable personal property such as jewelry and expensive electronics. Take pictures of these items to prove your ownership, should anything be stolen. Often, these tips seem like common sense. However, during the holiday season, everyone has so much on their minds that security sometimes falls to the wayside. Taking the extra time to lock that upstairs window and close all the curtains can help deter crime from your home. Be alert this holiday season and make this a safe and happy time of year for everyone in your family.
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PAGE 15
AZAR ranks among top centers
AZAR Eye Institute (AEI), founded by Dr. Alex Azar who has practiced ophthalmology in Salisbury since 1976, has been ranked one of ‘the “top three” eye centers in a voluntary national benchmark study on cataract surgery excellence. For the second consecutive year, AEI has been recognized as a “Best Performer” by the Accreditation Association for Ambulatory Health Care (AAAHC) Institute for Quality Improvement. The AAAHC study measures efficiency based on the amount of time a cataract surgery patient spends from the time they walk in the waiting room to the time they walk out the door after the surgery is complete. The timing of each step of the process from pre-op, operating time, post-op to the time in between cases is recorded and factored into the AAAHC rating. Azar Eye Institute is among the “Best Performers” in the categories listed below: • Third shortest pre-procedure time, defined from the time the patient checks in until the time the procedure begins • Average pre-procedure time decreased by five minutes or more, since participating in 2009 • Average decrease in total facility time by more than ten minutes, since participating in 2009 In addition to the drastic change in technology over the years, AEI has streamlined its cataract services by starting surgery preparation at home. Advantages to having cataract surgery in an ambulatory surgery center such as Azar Eye Institute include the level of comfort a specialized doctor brings to the patient in a familiar environment with a familiar staff not counting the hundreds of dollars the patient saves in co-pays compared to having the procedure done in a hospital setting. Visit azareyeinstitute.com or call 410-546-2500.
PAGE 16
Business Journal • December 2010
Business Before Hours
The Pole Power Studio
On Nov. 9, SACC Chamber members got to attend a unique Business Before Hours. New Chamber member, The Pole Power Studio, opened their doors early for us to learn a new way to get fit, have fun and feel fabulous. Owner, Angela Houck welcomed members to her new studio and explained that The Pole Power Studio offers fitness pole dancing classes for women of all ages, sizes and fitness levels. Located at 927 Mt. Hermon Rd. in Salisbury, you can learn transitions, spins, poses and routines that will build your strength and confidence. Need a break from work, your kids, your spouse? Take a class or book a party! Moms’ Night out, Bachelorette parties, Bridal Showers, Birthdays or Team Events/Fundraisers are available. Chamber members got the chance to see and try some of the moves. If you have any questions or are interested in signing up, contact Angela at 877-653-3482 or www.ThePolePower.com. Thank you to The Pole Power Studio for inviting us in for such a fun morning!
Dawn Rayne and Michelle Bramble both from Hebron Savings Bank, came out early to see what all The Pole Power Studio has to offer.
Tammy Donaway from Salisbury University with Molly Lionberger of Comcast Spotlight.
Tim Rogers from Sign-A-Rama/EmbroidMe.
Kim Lutch, Becker Morgan Group, Inc. with Jayme Weeg, Junior Achievement of the Eastern Shore, Inc.
A round of applause for Michelle! Michelle Aydelotte of Maryland Broadband Cooperative, Inc. (MdBC) was brave enough to try the pole with instructions from Angela Houck, owner of The Pole Power Studio.
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Business Journal • December 2010
PAGE 17
Personnel File New account executives
Comcast Spotlight welcomes Molly Lionberger and Lynn Brocato. Molly Lionberger has joined Comcast as an account executive in Salisbury. As a former business owner, Lionberger brings 19 years of sales and human resource management experiLionberger ence. Most recently, she earned Salesperson of the Month for May, June and July 2010 at Local Book Publishing. She is active in the Salisbury Area Chamber of Commerce and The Maryland Food Bank. Brocato Lionberger, who grew up in Salisbury and attended St. Francis de Sales, Bennett Middle and Parkside High schools, earned a bachelor of arts degree from Pennsylvania State University. She enjoys spending time with her two children, Dale and Lindsey and partner, Tony Hilligoss. Lynn Brocato has joined the sales team in the Salisbury office as a new account executive. A licensed real estate broker for the past six years, Brocato owns a small real estate brokerage, Senior Realty. She has worked with the developer of Mallard Landing Retirement Community, specializing in helping seniors transition into retirement housing options. Previous experience also includes working at the United Way of the Lower Eastern Shore in marketing and community development. She has a BA in finance and an MBA in marketing. Brocato and her husband, Joe Showacre, reside in Newark.
Jones-Evans honored in magazine
The Eastern Shore Edition of African American Pride, Fall 2010, featured Dean A. Jones-Evans on the front cover and included a feature about his work with his church, United Baptist Missionary where he serves as pastor. Jones-Evans is also vice president at large of the State Baptist AsEvans sociation. Jones-Evans has been working for The Car Store for over five years as the sales manager at the Salisbury Location. The Car Store congratulates Bishop Dean A. Jones-Evans on this recognition, as well as his continued success with The Car Store.
Justice is guest speaker
Kevin Justice, the CEO of Matice Interactive, was recently asked to donate his time and expertise to help Maryland Capital Enterprises, a nonprofit organization committed to local businesses, creating jobs and growing the local community. Justice taught business tech classes and was a guest speaker at one of MCE’s classes for veterans in the series, “Veterans Only Next Level Business Plan Basics,” where he presented his “Marketing 101: Basics of Branding” course.
Justice named vice president
Kevin Justice, owner and CEO of Matice Interactive, a local Salisbury full-service marketing, advertising and design studio, has been elected vice president of the board of directors of the Art Institute and Gallery. The Art Institute and Gallery is located in the Gallery Building, 212 W. Main St., Suite 101 on the Plaza, in downtown Salisbury. For more information about the gallery, visit www.artinstituteandgallery.com.
Massey joins BesTemps
David Leone, president of Blue Hen Staffing, t/a BesTemps of Seaford, welcomes Heather Massey as a front office assistant. Massey is also being cross-trained for a Massey promotion to staffing coordinator. She holds an associate’s degree from Delaware Tech and Community College and has 17 years of experience in law enforcement.
Two join Matice
Matice Interactive, a Salisbury fullservice marketing, advertising and design studio, has hired Irina Perkowski and Michael Lay as interactive developers. Perkowski graduated recently from Salisbury University with a degree in graphic design and has been self employed as a designer. Lay, a new resident of Salisbury, comes from the Washington, D.C. area where he was employed by a tech firm in Bethesda.
Wilgus-Murphy attends event
Susan E. WilgusMurphy of Wilgus Insurance Agency recently attended Life University at Nationwide’s home office in Columbus, Ohio. At this three-day educational event, top financial services agents Wilgus-Murphy
heard from nationally known motivational speakers and gained product information that will help them meet their clients’ needs. Wilgus-Murphy is the principal of Wilgus Insurance Agency which is celebrating their 33rd anniversary this year. Wilgus-Murphy lives in Salisbury with her husband C.R. Murphy and their three children, Hannah, Abby and Chase.
O’Connell earns credentials
Daniel M. O’Connell, CPA, CVA, a CPA financial planning expert with PKS & Company, P.A. in Salisbury, has recently been awarded the Personal Financial Specialist (PFS) Credential by the American Institute of Certified Public Accountants (AICPA). CPA/PFS CredenO’Connell tial holders are ranked among the most qualified financial planners in the marketplace. O’Connell met the requirements to earn the PFS Credential, which include passing a comprehensive technical exam covering personal financial planning topics, demonstrating more than 1,400 hours of business experience during the past five years as well as completing lifelong learning and education activities. CPAs who have earned the PFS Credential must be recertified every three years to maintain their credential.
Stevenson attends conference
Tom Stevenson, director of Neighborhood Services & Code Compliance, was recently elected by his peers from across the state to serve a two year term as president of the Code Enforcement and Zoning Officials Association (CEZOA). As president, Stevenson has a seat on the Maryland Municipal League’s board of directors. Stevenson also recently attended the 2010 National Educational Code Enforcement Conference in Glendale, Ariz. “Stevenson and his department are an integral part of our Safe Streets Coalition. His tireless efforts, and the efforts of his staff, have enabled the city to work collectively to identify chronic problem properties and the slum and blight they bring to our city. Stevenson’s attendance at the conference is another step in his leading the Neighborhood Services and Code Compliance to even greater efficiency and levels of success,” Mayor Ireton said.
Top producers named
Glenn Ains and Joan Catlin, sales associates with Long & Foster Real Estate, Inc., Salisbury office, were named “Top Listers” for October with six units each listed. Minh Vinh, sales associate, was the “Top Seller” for the month with a contract on a large farm. Ains is a commercial agent listing and selling large tracts of land and business properties including farms. Catlin is an associate broker also licensed in Delaware and a career top producer with Long & Foster. She is a Hall of Fame member of the Chairman’s Club, having achieved the honor for more than seven years. Vinh is a successful farmer who is now helping others buy and sell their poultry farms.
Membership Renewals
Salisbury Area Chamber of Commerce InvCompany Atlantic Lighting & Sign Maintenance Bausum & Duckett Electric Company, Inc. Baxter Enterprises Betsey Harrington, LLC Chesapeake Paving & Sealing, Inc. Chesapeake Shipbuilding Corp. Coastal Comfort Heating & Air Conditioning D & S Quality Paving, Inc. Del-Mar-Va Beauty Academy Delmarva Printing Inc. Delmarva Recycling Inc. Delmarva Zoological Society, Inc. DK’s Upscale Resale Eastern Shore Brick Company Edward’s Marine & Sons, Inc. Elmer’s Tastee Freez Inc. Environmental Management Solutions LLC Enza’s Express Employment Professionals First Home Mortgage Corp. Geoscope Environmental Laboratories Gladden Construction, Inc. Great Scott Broadcasting Healthy U of Delmarva Hilyard’s Business Solutions R. C. Holloway Company Eastern Shore Chapter of March of Dimes Mills Storage, LLC Organization Creations, Inc. Pasco Peninsula Pilates and Wellness Peninsula Total Car Care, Inc. Pool Tech Residence Inn By Marriott Respess Financial Services Salisbury Center--Genesis ElderCare Salisbury Christian School Salisbury Rt. 50 Self Storage Salisbury School Seiberlich Trane The Sherwin-Williams Co. Southern Boys Concepts Stewart Funeral Home Thoro-Good’s Concrete Co., Inc TK Construction, Inc. Viva Espresso Wicomico Day School Wilfre Company Wireless Zone Workforce Tactix World Gym Salisbury
PAGE 18
Business Journal • December 2010
Salisbury Immediate Care & Injury Center receives Certified Urgent Care designation Salisbury Immediate Care & Injury Center is proud to be the first urgent care center in the entire state of Maryland to receive the Certified Urgent Care designation from the Urgent Care Association of America which distinguishes it as a true urgent care center. For 5 years, Salisbury Immediate Care & Injury Center has been providing our communities with quick, convenient, and complete medical care for nonemergent, but immediate medical needs. Accepting walk-in patients and offering extended hours, the Center is a practical option for both community members and local businesses. Salisbury Immediate Care & Injury Center offers the convenience of in-house X-ray, lab services, and orthopedic supplies. The facility is fully equipped and staffed to handle a wide range of illnesses and injuries and works hand-in-hand with local physicians to ensure continuity of care. In the Center's convenient location, patients are treated for cuts, sprains and fractures, sore throats, wheezing, pneumonia, eye injuries, and many other non life-threatening conditions. Additionally, the Center's workers' compensation and occupational health services have presented an outstanding solution to employers, offering pre-employment physicals, drug screening and injury treatment. Open 7 days-a-week, the Center's hours are Mon.-Sat., 9 a.m.-7 p.m.; Sun., 9 a.m.-5 p.m. Most Insurance is accepted. Salisbury Immediate Care & Injury Center, 659 S. Salisbury
Blvd., Ste. 2, Salisbury, MD, 410-5432020. www.sbyimmediatecare.com
Center for Women's Health
You know your health is important, but the last thing you need added to your schedule is a lengthy medical visit. The Center for Women's Health in Salisbury provides quality gynecological care for women of all ages. The Center understands your time is valuable and its location and late appointments make visits convenient to accommodate your schedule. In addition to its convenience, the Center is elegantly decorated and you can expect to receive the most advanced treatments available. The compassionate staff will make sure that all your questions are answered and you feel comfortable with your body and health. Services offered include routine and adolescent gynecology, birth control plans, endometriosis treatment, breast health, cancer screening, and more. NovaSure, for heavy menstrual bleeding, is a simple, 90-second, inoffice procedure that uses preciselymeasured radio frequency energy to permanently remove the uterine lining that produces menstrual bleeding. Adding to our advanced services, a new in-office procedure, Adiana, is a simple, safe, minimally invasive procedure that permanently prevents pregnancy. Center for Women's Health, 659 S. Salisbury Blvd., Ste. 4, Salisbury, Md., 410-5439111, www.healthcareyoudeserve.com
WOMEN SUPPORTING WOMEN DONATION - Women Supporting Women recently received a check for $6,930 from Midway Chevrolet-Cadillac-Buick-Toyota of Pocomoke City. The check reflects the total raised from Midway’s First Annual “Drive Out Breast Cancer” Charity Walk, held at Midway on Aug. 21. To participate in Midway’s 2011 “Drive Out Breast Cancer” walk, call Josh at Midway at 443-614-6021.
CORRECTION The November article about Peninsula Home Care inadvertently contained an error. The company was originally known as the Atlantic Visiting Nurses Association (not Eastern Shore Home Health.) The author apologizes for the mistake and any inconvenience it may have caused.
PENINSULA PHARMACY Free workshop for businesses Quick & Friendly Service is our Specialty and you get Governor Martin O’Malley announces that the Maryland Department of Transportation (MDOT), in cooperation with the Small Business Development Center (SBDC) and Maryland Capital Enterprises, will be conducting a free MBE/DBE Application Assistance Workshop for business owners on the Eastern Shore. The mobile workshop series is part of the O’Malley-Brown Administration’s new certification outreach program to fully explain the certification process. This free program covers the benefits of obtaining Minority Business Enterprise (MBE) and/or Disadvantaged Business Enterprise (DBE) certification, the application and investigation process, and the core eligibility standards all applicants must meet. Participants are also given the opportunity to meet with a certification expert one-on-one to ask individual questions. The MBE/DBE Application Assistance Workshop will be held on Tuesday, Dec. 7, at the Salisbury Area Chamber of Commerce. Doors open for registration at 9:30 a.m. and the workshop will begin at 10 a.m. The workshop will be conducted by
MDOT’s Office of Minority Business Enterprise, the official certification agency for the State, and will provide valuable information to firms interested in becoming certified as an MBE and/ or DBE. Maryland maintains one of the most aggressive minority participation goals in the country at 25% overall with subgoals of 10% for women-owned firms and 7% for African Americanowned firms. This workshop helps firms determine if they meet the program’s requirements and offers valuable tips to assist in the application process. It covers the five key requirements for certification and the four steps in the certification process. Participants will get an in-depth look at the application and have an opportunity to meet with certification experts one-on-one to ask questions that relate specifically to their businesses. Pre-registration is strongly encouraged. To register for the free MBE/ DBE Application Assistance Workshop on Dec. 7, in Salisbury, contact Brooke Berezowski, SBDC Eastern Region at 410-543-6516 or baberezowski@salisbury.edu or Kristen Bacon, Maryland Capital Enterprises at 410-546-1900 or kbacon@marylandcapital.org.
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PAGE 20
Hanna hosts tour in Cambridge
Henry Hanna of Sperry Van Ness Miller Commercial Real Estate in Salisbury, in cooperation with the city of Cambridge and the Maryland Department of Business and Economic Development Commission for Dorchester County, recently hosted a luncheon and tour of 822 Chesapeake Dr., Cambridge. Attendees included Cambridge city officials, Dorchester County Economic Development officials, local lenders, commercial realtors and business leaders. The event was held to raise awareness of the building and the city, county and state’s willingness to support and encourage new industries to locate to Cambridge. The 15,780 square foot facility is available for lease and contains manufacturing and office space. The property is located in an Enterprise zone and is eligible for One Maryland Tax Credits. For more information, contact Henry Hanna, CCIM, SIOR at 410-543-2440 or email Henry.Hanna@ svn.com.
Gottschalk joins Bank of Delmarva Edward M. Thomas, president and chief executive officer of The Bank of Delmarva, announces that Brian C. Gottschalk has joined the bank as assistant vice president of Commercial Lending and Business Development. Gottschalk has over 14 years of Gottschalk banking and financial services experience. Gottschalk’s office is located in Pelican Square on Coastal Highway in Rehoboth Beach, Del.
Northrop Grumman leases facility
Henry H. Hanna III, senior national advisor for Sperry Van Ness-Miller Commercial Real Estate in Salisbury, announces that Northrop Grumman Corporation has leased a 53,000 square foot facility in the Princess Anne Industrial Park. The building has been on the market for about two years and was built as a spec building in 2002 to attract economic development projects to Somerset County. It was formerly occupied by Icelandic printing company, Oddi Atlantic. Northrop Grumman, leader in aerospace and global security, plans to move their engineering and low rate production fabrication operation to this location and will employ 25 people immediately and will increase employment over the next few months. “The Princess Anne Industrial Park is well situated to support current Navy contracts with Northrop Grumman Technical Services and is close to
Business Journal • December 2010
Business Mix NASA Wallops Flight Facility where the Navy anticipates launching future missions,” says Rob Maddox, theoretical studies and engineering research program manager.
Hanna attends conference
Henry H. Hanna, CCIM, SIOR, senior advisor for Sperry Van Ness – Miller Commercial Real Estate in Salisbury, recently attended the SIOR (Society of Industrial and Office Realtors) world conference in San Antonio, Texas. SIOR, the leading professional, commercial and industrial real estate association, represents today’s most knowledgeable, experienced and successful commercial real estate brokerage specialists worldwide. Hanna has been involved in real estate in the local market since 1970 and specializes in commercial and industrial real estate and tax deferred exchanges. For more information, contact Henry.Hanna@svn.com.
MI launches product
Matice Interactive (MI) introduces its newest product offering, The Web CMS Starter Pack, perfect for small to medium businesses. The package offers an affordable way for small to medium businesses to have an online presence. With CMS, “Content Management System,” you manage the content/message on your website. Included is the setup of the first five pages of content, 10 email addresses, a “contact us” form module, a Google map and free first year hosting by MI. MI also supplies a “cheat sheet” for instructions. This basic package is $599 and add-on options are available. For more information about The Web CMS Starter Pack, visit www. maticeinteractive.com/webCMS or info@maticeinteractive.com or call 877-MATICE4 (628-4234).
AI&G website goes live
Matice Interactive, a Salisbury fullservice marketing, advertising and design studio, has launched a new website for The Art Institute and Gallery (AI&G) in Salisbury. The site has all the information you need about projects, exhibitions and classes that AI&G offers. Visit www.artinstituteandgallery.com to see how easy it is to get involved in the arts.
Pfingst qualifies for membership
Michael Pfingst, a professional tobacconist with Etch-Art Awards, LLC, has qualified for membership in the International Premium Cigar & Pipe Retailers Association (IPCPR). IPCPR is the leading non-profit industry organization representing retailers, manufacturers and distributors of handmade cigars, pipes and accessories.
Verizon supports area teachers Future educators at the University of Maryland Eastern Shore (UMES) will benefit from valuable technologybased training and internships through a $50,000 grant from the Verizon Foundation to establish the Verizon 21st Century Scholars program at the university. Interns in the university’s Teacher Education Program can qualify for Verizon’s Thinkfinity training through Maryland Public Television. Thinkfinity makes available free, engaging educational resources for teachers to spark their students’ interest and improve student achievement. After the training, the qualified participants will complete internships in grades pre-K-12 in Caroline, Somerset, Wicomico and Worcester counties. To learn more about the Verizon 21st Century Scholars program at UMES or to contribute to the UMES Campaign for Academic Excellence — a seven– year, $14 million commitment to raise funds for student scholarships - contact Kimberly Dumpson at 410-651-7686.
Kimberly Dumpson J.D., director of alumni affairs and planned giving at the University of Maryland Eastern Shore, accepts a check for $50,000 from William R. Roberts, president of Verizon Maryland and D.C. to establish the Verizon 21st Century Scholars program at UMES.
Business Journal • December 2010
PAGE 21
The perfect gadgets to give this holiday season An article from your SACC Tech Committee
Shopping for those perfect Christmas gifts for friends and family? The SACC Tech Committee has put together a list of their favorite gadgets perfect for holiday gift ideas. All of these gadgets are a lot of fun and can be very handy in a variety of situations; and you don’t have to be a tech guru to use and appreciate them. Read on to learn more about the latest gadgets on the market that could make great gifts for the holiday season. Also, make sure to check out ThinkGeek.com for more fun and unique gadgets and goodies. Canon EOS Rebel T2i Gadget Category: Digital Cameras Gadget Cost: $899.99 Source: http://amzn.to/9aCskF The Rebel T2i is Canon’s newest consumer level SLR Camera. Smaller and cheaper than a “professional” camera, but larger than a “Point and Shoot,” the T2i gives you the ability to make poster sized prints and create HD Movies. Canon’s awesome DIGIC4 image sensor can even take good images in very low light. Macro modes help you take great portraits and landscape shots automatically. And since it’s part of the EOS family, it’s compatible with any EOS accessories that you might already have from your film SLR days, like EF or EF-S lenses and Speedlite Flashes. (Recommended by Travis Fisher, Inacom Information Systems) Targus Multi-Media Presentation Remote AMP09US Gadget Category: Business presentation tools, Back-to-school gadgets, Laptop accessories Gadget Cost (MSRP): $69.99 Source: www.targus.com This simple and stylish remote control tool makes presentations a snap! The large, easy to locate backlit buttons for Forward and Back, along
with the option of “locking out” the non-essential buttons, mean you will never again hit the wrong button in a darkened boardroom or auditorium. The device uses a wireless RF 2.4 GHz signal so that it can operate from up to 50 feet away from the projector. It comes with a laser pointer to highlight important sections of your presentation. Cursor controls allow you to navigate through multiple programs. Volume controls allow you to adjust the volume of music or other presentation audio. Ergonomic design fits easily into your hand. USB key stores handily inside the device, and backup batteries are already included. Compatible with Windows 2000,XP,Windows 7, MAC OS 10.4 or later. (Recommended by Erin Middleton, Telewire, Inc.) Boogie Board LCD Writing Tablet Gadget Category: Productivity Gadgets Cost: $39.99 Source: www.myboogieboard.com The Boogie Board is a very thin (thinner than a slim jewel CD case) digital memo pad. The writing surface measures about 7” tall by almost 5” wide. Use a stylus to jot notes, do a quick math problem, play tic-tactoe, doodle, draw quick diagrams and mock-ups, or keep your kids occupied on a long road trip! It’s a tree-friendly alternative to memo pads, sketchbooks and sticky notes; it can be re-used over 50,000 times! (Recommended by Rebecca Ellis) Apple iPad Gadget Category: Personal/Business Tablet Computing Gadget Cost (MSRP):$499-$829 Source: www.apple.com The iPad, undoubtedly one of the most anticipated Apple devices to be released since the iPod and iPhone. The iPad is a sleak, lightweight, tablet style computer aimed at the personal and business user alike. It has a 9.7” LEDbacklit display, and weighs just under
1.5 pounds and only 1/2 an inch thick. Running the evolutionary iOS (Similar to the iPhone), it has a slew of applications to keep even the least techy person entertained for hours on end. The iPad can definitely wow the unsuspecting geek in your family this holiday! (Recommended by Todd Justice, Atlantic Technology Services) Microsoft XBOX Kinect Category: Entertainment Cost: $149 Source: www.xbox.com/en-US/ kinect The Wii was cool but Microsoft is going to be back on top with it’s new KINECT adapter for the XBOX. Kinect will let you play games, control movies and music and much more all with your motion and your voice. You don’t have to hold anything - it senses your movements and reacts. Full body gaming is what Microsoft calls it. And it’s bound to change video gaming. (Recommended by Kevin Justice, Matice Interactive) iPhone 4 Gadget Category: Cell Phones Gadget Cost: From $199, with 2 year contract Source: store.apple.com/ or any ATT Wireless Dealer Despite reception issues due to the
iPhone’s external antenna, the latest generation iPhone is still one of the best smart phones on the market. Featuring the awesome Retina Display, a 5MP camera, and it takes HD video. The App Store is full of useful titles, covering entertainment, business and personal productivity needs. This is one of a handful of phones that can meet your business and personal needs, and the only one that features Apple’s intuitive user interface. (Recommended by Travis Fisher, Inacom Information Systems) Flip UltraHD Camera Category: Video Cost: $139-$199 depending on model Source: www.theflip.com/en-us/ The all-new Flip UltraHD video camera, the world’s smallest video camera, combines Flip Video’s signature shoot-and-share simplicity with the power of incredible HD video. I carry my flip camera with me in my purse everywhere I go. It is a simple shoot and share camera that I use for work and play. The flip allows me to offer my clients live video testimonials that can be posted online, sent to Facebook or emailed out to potential customers - a priceless marketing tool! (Recommended by Jenni Pastusak, SURE Public Relations & Marketing)
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MCE DONATION - First Shore Federal Savings Bank recently donated $13,500 to help support Maryland Capital Enterprises (MCE). The donation will support the organization’s efforts to assist the smallest of the Shore’s businesses with business training, technical assistance and small business loans. Here, First Shore Federal Compliance Officer Oliver Waters (left) joins First Shore Federal President Marty Neat (right) as he presents the bank check to MCE Executive Director Hayley Gallagher.
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PAGE 22
Business Journal • December 2010
Businesses across shore Meet Melissa Perdue share success stories The Salisbury Business By Jackie Gast
Human Resources
Throughout the month of October, which was National Disability Employment It is a misconception Awareness Month, I was that only large busiable to visit nine chambers nesses can afford to of commerce in each of the Eastern Shore counties. employ people with Practically everyone I disabilities. met was able to share a story about a good experience they had with an employee In Cecil County there is a gentlewith a disability. man with a hidden disability who is a In Kent County there is a story vice president of a locally owned bank. about an owner of a local hardware In Caroline County there is company store in Chestertown who employs a who works closely with Blind Indusyoung man with an intellectual disabil- tries to recruit employees. ity. He says this person is one of his In Queen Anne’s County, there is a best employees. local engineering firm that does some An Ocean City member talked of its recruiting from the Workforce about a long-time employee in their Technology Center in Baltimore, a rehotel whose work ethic is better than gional vocational education facility for most. people with disabilities. For several years, in his busy real A Wicomico County business has estate office, a Crisfield member has an order picker in their catalog wareemployed a young person who uses a house with autism. When a big order wheelchair. comes in, he gets it because he has In Dorchester County there is a the highest rate of accuracy of all the person who cleans the streets of Campickers in the three years he’s been bridge who is there day in and day out employed. and is known by all the townspeople. These are just a few of the expeOne of the hotels in Cambridge riences shared but the point is this. shared they have had success recently Look back at the quick examples I just in recruiting people who are deaf or gave. Practically all of these employers hard of hearing. mentioned above are small businesses. It is a misconception that only large businesses can afford to employ people with disabilities, especially those with intellectual disabilities. It is not about the size of the company but about the need. All employers need a good employee. The common descriptor in every conversation throughout October was that each employee brought an excellent work ethic to the workplace that was transformative to that company. In other words, that work ethic is contagious to the other employees. Businesses make capital investments and take calculated risks all the time. Why not do the same with human capital? With the availability of internWOMEN SUPPORTING WOMEN ships, including adult internships, tax DONATION - Pam Wood of Ballroom credits and deductions on wages and Made Simple presents a $50 check accommodations, pre-employment to Sue Revelle, executive director of job preparation, disability sensitivWomen Supporting Women. Monity awareness training and on the job ies raised are from the “Quarters for coaching, the risks to employ people a Cause” campaign. The quarters come from Wood’s dance students with disabilities are minimized. who are caught looking at their feet For more information, visit www. while dancing. Students raised $25 ESBLN.org or call Jackie Gast at the in quarters and Wood matched the Salisbury Chamber of Commerce, 410donation. 749-0144.
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Business Journal • December 2010
PAGE 23
Board modifies funding policy The board in charge of managing federal occupational training funds for Maryland’s Lower Eastern Shore has recently adopted new policies that will help unemployed workers and better the region’s work force. The Workforce Investment Board allocates training funds provided through the Workforce Investment Act (WIA). Training funds are divided into three categories: Dislocated Workers, Adults and Youth. The Lower Shore Workforce Alliance (LSWA), a division of the Tri-County Council for the Lower Eastern Shore, must first determine if a worker is WIA-eligible before training funds can be made available. The Workforce Investment Board recently modified LSWA policy to allow applicants with college or advanced degrees access to WIA training funds. Previously, applicants were excluded from WIA training funds if they possessed an associate’s degree or higher. The Board also raised the total amount of training funds available from $5,000/ person to $8,900/person. The board made these decisions to help all dislocated workers on the Lower Shore, many of whom had been turned away previously because they held advanced degrees. Dislocated workers can choose from more than 35 occupational training
courses offered by local training providers: Wor-Wic Community College, the Salisbury Area Chamber of Commerce Foundation, Sojourner-Douglass College, and Shore-Up. Certificates and degrees can be earned in the fields of health, technology, business, criminal justice, and property management. A dislocated worker is someone who has lost their job through no fault of their own and who is eligible for or has exhausted unemployment insurance. A dislocated worker can be self-employed, such as a farmer or fisherman, but is unemployed as a result of the economy or a natural disaster. Displaced homemakers who are no longer supported by a family member are also considered dislocated, as are Military Veterans and their spouses. For more information about WIA Occupational Training Programs on Maryland’s Lower Eastern Shore, visit www.onestopjobmarket.org or call 410341-6515. The Workforce Investment Board seeks new board members from the private sector in Somerset, Wicomico, and Worcester counties. If you are interested in serving on the WIB, contact LSWA Dislocated Worker Coordinator Jim Rapp at jrapp@lswa.org.
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DENIM DAY - The employees of Atlantic/Smith, Cropper & Deeley joined millions in wearing jeans and making $5 donations to the “Lee National Denim Day, held Oct. 8, to fight breast cancer. Denim Day, a single-day fundraiser, has raised more than $80 million for breast cancer research and patient education and support since 1996.
Development inquiries increase By Teresa Gardner
Salisbury Public Works Director
The City of Salisbury is pleased to announce that there has been a recent increase in inquiries that portends an increase in commercial land development activity within the City in the coming months. The status of these projects, seven in total, ranges from preliminary discussions with City staff regarding development issues to nearing approval of construction improvements plans and related documents. Several of the developers’ representatives have requested confidentiality regarding the names and locations of their respective projects at this time. The Department of Building,
Permitting & Inspections has also been experiencing a small but steady increase in permit activity including new home construction. The City would also like to remind downtown restaurant owners that the City Council recently approved legislation for sidewalk cafés. Anyone having questions is encouraged to contact Building, Permitting & Inspections at 410-548-3130. It is encouraging to see these and hopefully other builders and developers express interest in locating in the City. The Departments of Public Works and Building, Permitting and Inspections will continue to cooperate with representatives of the development community to facilitate growth of the local economy in any way possible.
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PAGE 24
Business Journal • December 2010
ChamberFest 2010
ChamberFest
The Salisbury Area Chamber of Commerce held the 2010 ChamberFest on Oct. 15 and 16 at the Centre at Salisbury. Thanks to the many businesses that participated in ChamberFest, the event was very successful. The Chamber thanks the many hard-working volunteers who assisted with the Chamber’s Information Booth, booth sitting, event set-up and entertainment. Thank you to our ChamberFest contributors, Delmarva Printing & Design, Pepsi-Cola Bottling Ventures and WMDT-TV. A special thanks to the Centre at Salisbury for being great hosts every year. Thank you to Alane Emerson, Shawn Thomas and the other Centre at Salisbury staff for all of their assistance with coordinating this event.
Representatives from Matice Interactive at their booth during ChamberFest 2010.
Mall-goers got the chance to purchase jewelry and accessories from the Trinkets booth.
Representatives from Sentech Security & Communications had numerous products and services on display during the event.
Stacey Stargel from Delmarva Day Lighting show off their latest products.
Women Supporting Woman had information on display about the free services that they offer as well as a variety of breast cancer awareness products for sale.
Education Kenney joins Wor-Wic
Wor-Wic Community College welcomes Deana Kenney of Delmar, as an instructor of nursing. Before joining WorWic, Kenney was a registered nurse at Peninsula Regional Medical Center for more than 10 years. Kenney received her bachelor’s and master’s Kenney degrees in nursing from Salisbury University.
Maroon joins Wor-Wic
Wor-Wic Community College recently welcomed Patricia R. Maroon of Crisfield as an academic and disabilities counselor. Most recently, she served as director of Eastern Shore Mobile Crisis Services in Salisbury. In addition, MaMaroon roon operates her own part-time counseling practice in Crisfield. She was a parttime instructor at Wor-Wic from 2002 through 2006. Maroon received her bachelor’s degree in English from Asbury College in Wilmore, Ky., and her master’s degree in counseling from Dallas (Texas) Theological Seminary.
Hurley receives scholarship
Shelby Hurley, a Wicomico County farm girl who is as comfortable behind a school desk as the wheel of a dragster, has been awarded the first annual William B. Blank-DACA Scholarship. Hurley, who graduated from Mardela Middle-High School where she maintained a 4.0 GPA, attends the University of Maryland Eastern Shore and plans to major in plant and soil science with a minor in agricultural business. The William B. Blank-DACA Scholarship Fund, which is maintained by the Community Foundation of the Eastern Shore, was established from funds remaining in the account of the former Delmarva Agricultural Chemicals Association (DACA). Matching funds were contributed by Bill Blank of Snow Hill, a now retired former leader in the regional agricultural chemical industry, and his wife Nancy. The $1,500 scholarship is available to students living in Wicomico, Worcester or Somerset County who intend to pursue a career in production agriculture.
Register for classes at Wor-Wic
Wor-Wic Community College is accepting registrations for credit classes
Business Journal • December 2010
that are being offered this spring. In addition to the regular 14-week spring semester that begins Jan. 14, Wor-Wic offers two eight-week sessions, the first starting on Jan. 8 and the second on March 12. Registration for the first eight-week session ends Jan. 7. Students interested in taking classes offered during the 14-week semester can register through Jan. 13, and registration for the second eight-week session is available through March 11. For more information or a credit class schedule, visit www.worwic.edu or call 410-334-2895.
Tavel receives Robert Frost award
Adam Tavel, assistant professor of English at Wor-Wic Community College, was selected as the 2010 winner of the 14th annual Robert Frost award for his poem, “The Great Disappointment.” Tavel was also a finalist for the 2010 Intro Poetry Prize with Four Way Books for his manuscript, “The Fawn Tavel Abyss.” Tavel’s poetry is scheduled to appear soon in the anthologies “Dogs Singing” and “A Face to Meet the Faces: An Anthology of Contemporary Persona Poetry.” Tavel cofounded an online journal, “Conte,” and he is a contributing editor at “Emprise Review.” Tavel received a bachelor’s degree in historical communications from Lebanon Valley College in Annville, Penn., a master’s degree in English language and literature from the University of Toledo (Ohio), and a master’s degree in creative writing from the Vermont College of Fine Arts of Union Institute and University.
Wilson joins Wor-Wic
Wor-Wic Community College recently welcomed Deborah S. Wilson of Salisbury as an assistant professor of nursing. Prior to coming to Wor-Wic, she was a perinatal education coordinator at Peninsula Regional Medical Center. Wilson has also been a part-time nursing clinical instructor at WorWic since 2006. She has an additional 23 years of experience as a regisWilson tered nurse and educator. Wilson received her bachelor’s degree in nursing from Vanderbilt University in Nashville, Tenn., and a master’s degree in nursing from the University of Phoenix.
PAGE 25
SU Warms Up To Geothermal Systems By Wayne Shelton Director of Campus Sustainability And Environmental Safety Salisbury University is tapping into the natural thermal energy of the Earth to heat and cool its residence halls. In the process, students are benefitting from a true “living-learning” experience—and the campus is saving money. As part of a $6 million renovation for the 46-year old Manokin Residence Hall, SU recently installed its first geothermal heating and cooling system. Among those who reside in the facility are first-year students in a Living Learning Community dedicated to sustainability. Dubbed the “Green Floor,” the group is excited about the highly efficient system, which according to the Geothermal Exchange Organization can use 40 to 70 percent less energy than conventional furnaces and boilers that burn fuel to generate heat. Among the first campuses in the University System of Maryland to install geothermal, SU designed the system with Easton-based Gipe Associates. Project Manager Adam Kegan recently spoke to the eco-minded students about the way it functions in their building. The process is relatively simple: 90 wells were drilled 300 feet below the surface of the Holloway Hall parking lot. They were connected by heat exchangers to a geothermal pump system inside Manokin. In the summer, heat is sent into the ground to cool the facility, and in the winter, it’s drawn from the ground for warmth. Kegan tried to debunk the myth that energy-conserving measures, like geothermal, cost more. He explained that it’s important to evaluate the “real” cost, taking into consideration the initial price, as well as operating and maintenance expenses. “One of the most interesting things about the residence halls at Salisbury is that we have an opportunity to compare geothermal versus a conventional system,” he said. When SU’s Pocomoke Hall was renovated last fall—the first of the four traditional dorms to be updated— planners kept its relatively new HVAC system. Since the facility is the mirror image of the 21,735-square-foot Manokin Hall, their decision set up the perfect experiment. “We’ve never had two buildings that were so similar in size, orientation, usage and occupancy to evaluate,” Kegan said. “This will give us real world data on the performance of the two different systems.” The results are exciting. In just the first month, SU saved $2,046.02—a 60 percent reduction in energy costs in Manokin, as compared to Pocomoke. This is due mainly to reduced electricity costs, since electricity is only used to collect and deliver heat, not to produce it. Also eliminated is the expense of natural gas to heat hot water. The geothermal system is set up to divert some heat directly to hot water tanks.
“When you project out what we are going to save, it really adds up,” said Dave Gutoskey, SU’s Housing and Residence Life director. “It’s unbelievable to be able to use the Earth to heat and cool the building so efficiently.” Wicomico Hall, which re-opens in January, and Nanticoke Hall, which is being renovated next spring, will also feature geothermal systems. According to Gutoskey, Nanticoke may even have rooftop solar panels. Of course, geothermal is not the only “green” element of Manokin Hall. It also features recycled carpet and low-flow fixtures, striving for LEED Gold certification from the U.S. Green Building Council. Freshman Matthew Mignosa wanted to live on the Green Floor so he could learn about the environment while protecting it. He said: “I found it interesting that the geothermal system is affordable, and I am excited because it means we are lessening our carbon footprint.” Established in 2007, the Green Floor is one of eight Living Learning Communities at SU. Brand new is a floor for art majors. A community for students studying Science, Technology, Engineering and Mathematics (STEM) fields was added last fall. Environmental Studies Program Director Michael Lewis is the Green Floor faculty advisor and teaches the classes they take together this year: history and earth literacy. The students’ recent tour of Manokin was just one of many planned enrichment activities. “It was cool for them to hear about the innovations that went into the building design and then walk through the mechanical rooms to understand how the physical systems are keeping them comfortable and saving energy,” he said. In addition to using clean, sustainable, renewable energy, other added benefits are: It’s relatively quiet. It has a small equipment footprint, freeing up mechanical space. It’s also easy, and less expensive, to drill wells in sandy Eastern Shore soil. Green Floor resident Amanda Stone is excited to be living in such an efficient facility. “I’m glad the University is undertaking more ‘green’ initiatives,” she said. “We only get one planet, and projects like geothermal heating and cooling help to cut back on our environmental impact.” For more information about SU sustainability initiatives, visit www.salisbury.edu/president/ sustainabilityinitiatives.
PAGE 26
Business Journal • December 2010
Job Fair
Job Fair 2010 The Salisbury Area Chamber of Commerce and the One-Stop Job Market held their 5th annual job fair at the Centre at Salisbury on Thursday, Oct. 14. With over 40 employers and thousands of seekers, the event was a great success. Thank you to the staff at One-Stop Job Market for their terrific volunteer efforts, this event would not be possible without their support. A special thanks to the Centre at Salisbury and the helpful staff at the Wicomico Public Library’s WILL Centre branch.
Resume Doctors evaluated applicants’ resumes and offered suggestions at no cost.
Maryland Department of Public Safety & Correctional Services
BBSI employees Cathie Thorsten and Tony Nichols speak with Job Fair attendees.
H&R Block representatives at the 2010 Job Fair.
A representative from Trinity Transport speaks with a prospective employee.
Education
Business Journal • December 2010
PAGE 27
SSO Celebrates 25 Years Of Making Music Together By Mellinda Brandon, Chair Salisbury Symphony Orchestra Board of Directors
From left are Dave Owens, vice president for research and development for Perdue, his colleague, product development director Dan Grall; graduate students Michline Brice and Robert Korir; UMES development director Veronique Diriker and Jurgen Schwarz, director and associate professor, Food Science and Technology doctoral program.
Perdue awards food science and technology scholarships Michline Brice and Robert Korir are the recipients of 2010 Perdue Food Science and Technology Scholarships. The Perdue scholarship is a $5,000 merit award that goes to graduate students in the University of Maryland Eastern Shore’s Food Science and Technology program. Perdue has been a UMES partner in support of graduate school scholarships since 2005 and has underwritten awards for two deserving graduate students since 2008. Dr. Jurgen G. Schwarz, director of the Food Science and Technology program, said industry support for food science study and research is critical for institutions like UMES, which are training the next generation of professionals looking to enter the field. The focus of Brice’s doctoral project is developing “a predictive model for survival and growth” of Salmonella bacteria on shrimp. The Brooklyn, N.Y., native earned her bachelor’s degree from Cheyney University of Pennsylvania and a master’s degree from Delaware State University in 2008 with a concentration in food science and technology. Korir, who grew up in Kenya, is pursuing a master’s degree working on
a project evaluating “the microbial quality and safety of fresh produce.” He received a Bachelor of Science degree in General Agriculture - with emphasis on Plant and Soil Science – from UMES in 2008. During an informal on-campus ceremony recognizing Korir and Brice, Dave Owens, Perdue’s vice president for research and development, extended both students an invitation to present reports on their work at the company’s headquarters next spring. The UMES Center for Food Science and Technology, through teaching, research and outreach programs, is committed to enhancing the safety, quality and availability of foods important to the Eastern Shore, including poultry, seafood, produce and small farm animals. The doctoral program under Schwarz’s direction is part of the UMES School of Agricultural and Natural Sciences. Dr. Gladys Shelton is its dean. Contact the university’s Office of Institutional Development at 410-6516676 for more information about the Perdue Scholarship for Food Science and Technology or the UMES Center for Food Science and Technology.
“Art isn’t easy,” Stephen Sondheim wrote. Neither are relationships. Nearly 50 percent of all marriages end in divorce. So, imagine a 25-year relationship between not two, but more than 50 people! That’s what the Salisbury Symphony Orchestra has managed to do for a quarter century. Most weekends its members—from students to retirees— unite in a common passion: performing beautiful music together. During four annual concerts, they share their hard work and enthusiasm with the rest of us. At a time when arts organizations nationwide have collapsed, the SSO plays on. The secret of its success, according to its musical director, Dr. Jeffrey Schoyen, is the partnership between the community and the University. If either were removed, the orchestra could not exist. Three players have been with the orchestra since its first concert in May 1986, and we celebrate their commitment. Under the baton of the orchestra’s founder, Dr. Thomas Elliot, Julia Barton (oboe), Bobbie Thamert (violin) and Dr. Charlie Smith (percussion) performed a program which included Vivaldi and Faure’s Requiem. Mary-Beth Goll (violin) joined the SSO after the first concert and has been making a 50-mile trek from Talbot County to rehearse and play for the past 24 years. “The musicians are like family,” said Thamert. I understand that feeling. One of the great pleasures of serving on the SSO board has been hearing and witnessing its musical growth. Schoyen, a gifted cellist, has led the orchestra for the last five years and also heads the SU strings program with his wife, Sachio Murasugi, a violinist and SSO concert master. Together, they have developed a vibrant string section for the orchestra. Schoyen has been key in taking the orchestra to the next level. The six-foot, seven-inch former champion discus thrower is a pleasure to watch as he conducts. He radiates enthusiasm, intelligence and sly humor. With the support of SU President Janet Dudley-Eshbach, benefactors Dr. Peter and Judy Jackson, who have pledged hundreds of thousands of dollars to the symphony and its endowment, and hundreds of other fans, the SSO has become a cultural icon in Salisbury. In recent years, the symphony has sought to introduce even the youngest Delmarva residents to orchestral music by adding a popular Children’s Concert to its annual lineup. It also has brought in guest soloists from the worlds of jazz, opera and classical music. They have ranged from legendary jazz guitarist Mundell Lowe, to renowned vocalists Charlotte Paulsen and John Wesley Wright, to a nationally recognized roster of
instrumentalists such as saxophonist Gary Louie, violinist Kia-Hui Tan, harpsichordist Gwen Toth and piccolo player Sarah Jackson, among others. This anniversary year will again celebrate musical excellence. The annual Holiday Concert is 7:30 p.m. Saturday, December 11, in Holloway Hall Auditorium. Paulsen, who performed with the SSO in 2007, re-joins the symphony to sing highlights from Handel’s Messiah, as well as popular holiday favorites “O Holy Night” and “White Christmas.” Other seasonal works include RimskyKorsakov’s A Christmas Eve Suite and selections from Tchaikovsky’s Nutcracker Suite. A graduate of the Peabody Conservatory of Music, the awardwinning Paulsen has performed in France, Luxembourg, Mexico and Germany. A pre-concert talk by Public Radio Delmarva’s Bill Bukowski is 6:30 p.m. in the Great Hall of Holloway Hall. A free parking shuttle runs from the Guerrieri University Center lot off Dogwood Drive to Holloway Hall from 6:30-7:30 p.m., returning following the concert. Sponsored by PNC Bank, admission is $20, $15 for seniors, $5 for children 12 and under. For tickets visit www.salisburysymphonyorchestra.org. Jackson, principal piccolo for the Los Angeles Philharmonic, also returns to perform in the February 26 Concert, “Vive la France!” Cellist Wesley Baldwin joins the SSO for the annual Spring Concert, “Tchaikovsky and Friends,” on May 14. The Local Owner Restaurant Association offers 10 percent off the entire check at participating restaurants on concert weekends with an SSO ticket or stub. For a list of restaurants visit www.lorarestaurants.org. And not to be missed is the SSO Silver Anniversary Gala, an evening of dining and dancing to live music in the Salisbury University Commons. The black tieoptional party on Saturday, March 19, includes special guests from the SSO. Cocktails begin at 6 p.m., with dinner at 7 p.m. Menu entrees range from seafood to vegan. Music includes classical and big band dance selections. Tickets are $125 per person. Table discounts and sponsorships are available. Call 410-548-5587 or visit the SSO Web site at www.salisburysymphonyorchestra.org for more information. We hope to see you soon!
Business Journal • December 2010
PAGE 28
Name
Contact
Business Journal Directory Phone
Fax
Website
ADVERTISING Morning Star Publications, Inc. Melissa Perdue 302-629-9788 302-629-9243 mperdue@mspublications.com 951 Norman Eskridge Hwy., Seaford, DE 19973 302-841-0887 _________________________________________________________________________________________________________________________________________________________________________ ARCHITECTS & ENGINEERS Andrew W. Booth & Associates, Inc. Matthew Smith 410-742-7299 410-742-0273 awbengineers.com msmith@awbengineers.com 1942 Northwood Dr., Salisbury, MD 21801 Debbie Bailey dbailey@awbengineers.com _________________________________________________________________________________________________________________________________________________________________________ Davis, Bowen & Friedel Michael Wigley 410-543-9091 410-543-4172 dbfinc.com mrw@dbfinc.com One Plaza East, Suite 200, Salisbury, MD 21801 _________________________________________________________________________________________________________________________________________________________________________ George, Miles & Buhr, LLC Michelle Everngam 800-789-4462 410-548-5790 gmbnet.com meverngam@gmbnet.com 206 W. Main St., Salisbury, MD 21801 _________________________________________________________________________________________________________________________________________________________________________ ARCHITECTURAL & ENGINEERING SUPPLIES DiCarlo Precision Instrument & DiCarlo Precision Imaging John DiCarlo 410-749-0112 410-749-9323 dicarlo1.com john@dicarlo1.com 2006 Northwood Dr., Salisbury, MD 21801 _________________________________________________________________________________________________________________________________________________________________________ AUTO DEALERS Pohanka Automotive Group Chris Hagel 410-749-2301 410-742-5168 pohankaofsalisbury.com chrisrobininc@aol.com 2012 North Salisbury Blvd., Salisbury, MD 21801 ext: 8030 ________________ ________________________________________________________________________________________________________________________________________________________ Sherwood of Salisbury Matt Romanowski 410-548-4600 410-548-4662 sherwoodofsalisbury.com mattromo@sherwoodofsalisbury.com 1911 N. Salisbury Blvd., Salisbury, MD 21804 _________________________________________________________________________________________________________________________________________________________________________ COMMERCIAL BROKERAGE Rinnier Commercial Blair Rinnier, CCIM 410-742-8151 410-742-8153 rinnier.com bmail@rinnier.com 218 East Main St., Salisbury, MD 21801 _________________________________________________________________________________________________________________________________________________________________________ CONSTRUCTION Malone Homes Jason Malone 443-260-4775 443-260-1769 malonehomesmd.com manlonefarmsllc@aol.com PO Box 1109, Allen, MD _________________________________________________________________________________________________________________________________________________________________________ Ruark Builders Barbie Hanneman, VP 410-749-0193 410-860-4875 ruarkhomes.com bhanneman@ruarkhomes.com 4920 Snow Hill Rd., Salisbury, MD 21804 410-677-3835 _________________________________________________________________________________________________________________________________________________________________________ FINANCIAL The Bank of Delmarva Robert D. Core 410-548-5670 410-742-9588 bankofdelmarva.com bob@bankofdelmarva.com 2245 Northwood Dr., Salisbury, MD 21801 ________________________________________________________________________________________________________________________________________________________________________ INSURANCE Allstate Insurance Fred Pastore 410-860-0866 410-860-0869 allstate.com/fredpastore fredpastore@allstate.com 111 Naylor St., Salisbury, MD 21804-4333 ________________________________________________________________________________________________________________________________________________________________________ Atlantic/Smith, Cropper & Deeley Laura Deeley Bren 410-835-2000 410-835-2036 ascd.net lbren@ascd.net 7171 Bent Pine Rd., Willards, MD 21874 ________________________________________________________________________________________________________________________________________________________________________ Avery Hall Insurance Group Kevin Hayes 410-742-5111 410-742-5182 averyhall.com khayes@averyhall.com 308 E. Main St., Salisbury, MD 21801 Joe Gast jgast@averyhall.com ________________________________________________________________________________________________________________________________________________________________________ Gamee Elliott, State Farm Insurance Gamee Elliott 410-749-4725 410-749-4175 statefarm.com gamee.elliott.bvm6@statefarm.com 923 Eastern Shore Dr., Salisbury, MD 21804 ________________________________________________________________________________________________________________________________________________________________________ RPS ISG International Brad Sutliffe 410-901-0736 410-910-0836 isgintl.com Brad_Sutliffe@isgintl.com 204 Cedar St., Cambridge, MD 21613 ________________________________________________________________________________________________________________________________________________________________________ Landmark Insurance & Financial Group Charles McClenahan 410-651-2110 410-651-9288 landmarkinsuranceinc.com charlie@ 30386 Mt. Vernon Rd., Princess Anne, MD 21853 888-651-2111 landmarkinsuranceinc.com ________________________________________________________________________________________________________________________________________________________________________ PRINTING DiCarlo Digital Center. Joey DiCarlo 410-749-9901 410-749-9885 dicarlodigitalcopycenter.com joey@dicarlo1.com 109 South Division St., Salisbury, MD 21801 ________________________________________________________________________________________________________________________________________________________________________ RECYCLING Delmarva Recycling Greg Stein 410-546-1111 410-543-9005 delmarvarecycling.com gstein@delmarvarecycling.com 909 Boundary St., Salisbury, MD 21801 ________________________________________________________________________________________________________________________________________________________________________ Cubes To Go Betsy Bradford 410-742-2100 410-742-3875 cubestogo.com info@cubestogo.com 102 Broadway St., PO BOx 238, Fruitland, MD 21826 ________________________________________________________________________________________________________________________________________________________________________ TIRE & AUTO CENTER Burnett White Dawn Tilghman 410-742-2222 410-543-4182 burnettwhite.com burnettwhite@cavtel.com 412 East Main St., Salisbury, MD 21804 ________________________________________________________________________________________________________________________________________________________________________ WATER Sharp Water Lisa Rice 410-742-3333 410-543-2222 sharpwater.com lrice@sharpwater.com 129 Columbia Road, Salisbury, MD 21801 ________________________________________________________________________________________________________________________________________________________________________
Business Journal • December 2010 Business Journal • December 2010
PAGE 29 PAGE 29
The costs associated with installing solar power By E. Tylor Claggett
Insights
On Sept. 22, the Maryland Energy Administration (MEA) sent out a notice to promote the virtues of solar ...for the most part, power. The notice featured an installation recently comsolar power is just not pleted on a couple’s home in ready for ‘prime time.’ Grasonville. The wife was quoted as saying, “I love my solar panels! I brag about them any and every chance I get.” The notice went on ergy on the grid. If we use these figures, to say, “(their) move toward renewable it seems the average MEA solar grant energy production makes them leaders has been $6,341 and the average solar among a growing class of Maryland installation was about 4.5 kW. So, the homeowners. The PV system satisfies Grasonville family’s 4.6 kW installamuch of their energy needs, while retion is about the average in size, but the ducing demand on Maryland’s energy family received a lower than average grid.” grant by about $741. The family’s enthusiasm should Using the aggregate numbers, the avbe tempered by some serious analysis erage cost per kW through MEA’s Resibefore we all charge out to install solar dential Solar Grant Program has been panels on our homes. First, let’s examabout $1,405. The money was raised ine the stated cost in the notice. It was through U.S. taxpayers, then handed to reported the PV installation was funded the State of Maryland and then passed with a $5,600 grant from the MEA. on to the homeowners. How much did The wife went on to acknowledge that the administration of this process cost? without the MEA grant and the federal We all know that as money is passed tax credits, she could not have afforded to ‘go green.’ By this time, I was begin- from entity to entity, part of it sticks to ning to get even more nervous because I each ‘palm.’ If we assume five percent to raise the read on and learned that the MEA grant money through the U.S. tax system, five was funded, in-turn, by the recently percent to pass federal money to the enacted American Recovery and Reinvestment Act; part of the Obama admin- state, and another five percent to pass it on to the homeowner, the out-of-pocket istration’s federal stimulus package. U.S. taxpayer expense was more like The MEA notice provided some $1,626 per kW, due to the compounding interesting aggregate numbers. Appareffect. But wait, the analysis is just getently, MEA’s Residential Solar Grant ting started. Program has given more than $5.2 milThe latest per kW estimated cost for lion in solar PV grants to 820 families nuclear power that I have seen is about since the start of the 2008 fiscal year. $2,000 per kW, so, on the surface, the This created 3.7 megawatts of solar ensolar installation appears to be relatively
cheap. But, this is an apples-to-oranges comparison. Nuclear power plants have an availability factor in the high 90 percent range and they produce power at nameplate capacity 24/7. The best availability figures for solar power installations that I have seen are in the 30 percent range. Therefore, a crude correction, on an energy basis, might be to multiply the $1,626 by three to yield $4,880 per kW; more than 2.4 times the cost of a nuclear power kW. But wait, there is even more to consider. The MEA grant to the Grasonville couple was for $5,600, right? Let’s consider other possible additional costs. Were there any homeowner out-ofpocket costs? If so, how much were these? What about those ‘tax incentives?’ They cost taxpayers at both the federal and state level; either directly or indirectly. What about additional administrative costs for such things as inspections, special utility hook-up charges, etc.? Normally, a solar installation requires a much more expensive and complex meter than the standard residential meter. This is because when the solar panels are generating power in excess of the home’s current demand, the meter is “run backwards” to compensate the homeowner for the power being supplied to the grid. Someone (like the homeowner) or some organization (like the utility) had to pay the difference, right? Solar power is DC power which must be converted to AC power through an inverter before being supplied to either the grid or used to power home appliances. Therefore, did the Grasonville MEA grant cover the cost of the inverter? I assume it did, but I do not know. Also, inverters are not 100 percent efficient. Therefore, is the 4.6 kW stated nameplate capacity before or after the inverter? If before, we must re-
work all of our calculations and our estimated cost per solar kW will be much higher, depending on the efficiency of the inverter. There are still other things to consider. For example, if there is a lineman working on the grid while the solar panels are providing excess power to the grid, his life is in danger. Consequently, there must be additional safety lock-out equipment to prevent such an accident. The cost of this equipment too should be included in our analysis. Well, from the preceding arguments, one can rightfully conclude it is difficult at best to determine the actual cost of a solar kW. But, obviously it is high. Now, I do not want readers to be left with the idea that I am anti-solar energy. That is not the case at all. However, I consider myself a realist. Solar power occupies a very small niche because there are applications such as remote lightening, where solar electricity makes economic sense. In addition, I am a staunch advocate for continued solar energy research. But, for the most part, solar power is just not ready for ‘prime time.’ And, by the way, solar energy is not totally green either. Green house gases are produced during the processes used to manufacture solar panels and the necessary associated equipment. Finally, I think the MEA notice should have given me, and all Maryland citizens, recognition for the Grasonville installation. We helped pay for it three ways: as U.S. taxpayers, as Maryland taxpayers and as utility customers. I do not know if we should cry or take a bow. About the author
Dr. E. Tylor Claggett is Professor of Finance at Salisbury University, Salisbury.
Business Journal Advertising Index The following Directory of Business Journal advertisers provides quick reference for your convenience. The number appearing before the name of the business refers to the page number where the ad appears in this edition of the Journal.
Accessories 9 Trinkets . . . . . . .410-334-6006 Architecture 20 AWB Engineers . . . . 742-7299 Advertising 5 Comcast Spotlight . . 546-6610 31Money Mailer . . . .302-628-8686 Automobiles & Services 8 Pohanka of Salisbury . . . . . . . . . 1-877-4-POHANKA Cleaning 23 Git R Done Cleaning Services . . 632-1252
Coating and Covering 11 Pro Coat, LLC . . . . . 749-7491 Copiers 32 Delmarva Document Solutions . . . . 1-800-639-5844 Education 8 Dale Carnegie . . . . . 896-3053 Employment 12 Express Employment . . . . . . . 860-8888 16 SCORE . . . . . . . . . . 749-0185 Farm Supplies 15 The Farmers and Planters Co. . . . 749-7151 Financial 7 Shore Bank . . . . . . . . . . . . . . .
Health 15 Accurate Optical. . . . 749-1545 14 Apple Discount Drugs . . . . . . . . . . . . . 543-8401 19 Center for Women’s Health . . . . 543-9111 18 Peninsula Pharmacy . 546-3333 19 Salisbury Immediate Care . . . . 543-2020 Heating & Air Conditioning 15 Mid-Atlantic Heating . 546-5404 Insurance 23 Avery Hall. . . . . . . . . 742-5111 Jeweler 21 Ken Sehman The Jeweler. . . . . . . . 546-3866 10 Kuhn’s . . . . . . . . . . . 742-3456
Real Estate 2 Sperry Van Ness . . . 543-2440 14 Long & Foster . . . . . 546-3211 Restaurants 31 LORA Screen Printing 16 Chesapeake Screen Printing . . . . 749-7660 Security 6 Sentech . . . . . . . . . . 546-0046 13 Alarm Engineering . . 546-2210 Technology 30 Jeff Shade . . . . .302-858-1389 Utilities 12 Bay Area Disposal . . 860-6607 14 Choptank Electric 877-892-0001
Business Journal • December 2010
PAGE 30
Time to ring in your New Year’s financial resolutions By Kelley Selph Now that 2011 is almost here, you may want to make some New Year’s resolutions. No matter how old Planning to volunteer? you’ll be in 2011, one Go to the gym more often? thing is certain — Learn a new language? All you’re a year closer to worthy ambitions, of course, but this year, why not add retirement than you some financial resolutions as were in 2010. well? Which resolutions should With tax-deductible contributions, you make? Here are a few ideas to contax-deferred growth of earnings and sider: several investment options, these types
Investing
• Boost your retirement accounts. No matter how old you’ll be in 2011, one thing is certain — you’re a year closer to retirement than you were in 2010. And that’s why you’ll want to increase your contributions to your retirement accounts. If your salary is going up in 2011, boost the amount you defer for your 401(k) or other employer-sponsored retirement plan, such as a 403(b) plan (if you work for a school or other taxexempt organization) or a 457(b) plan (if you work for a state or local government).
of plans are tremendous ways to save for retirement. And try to “max out” your traditional or Roth IRA, too.
• Look for opportunities. With the uncertainties in the economy and the volatility of the financial markets, many people decide to head to the investment “sidelines” for a while. Yet, this environment may actually be a good one for investors with patience, discipline and the ability to look beyond yesterday’s headlines. For one thing, many quality securities are now good values.
Also, we’re still seeing low inflation and low interest rates — factors that may lead to greater economic demand and improved strength in the financial markets. • Don’t over-react to market swings. Over the past few years, we’ve seen plenty of sudden, sharp swings in the financial markets, and you’re likely going to see more of them in 2011. Don’t over-react to either the “ups” or the “downs” of the market. Overreacting leads to short-term thinking — and successful investors are the ones who can maintain a long-term perspective. • Rebalance when necessary. At least once a year, review and rebalance your portfolio, as necessary, to make sure it still reflects your goals, risk tolerance and family situation, all of which can change over time.
• Reduce your debts. While the sluggish economy of the past couple of years has obviously been a cause of concern for everyone, we have seen one “silver lining” in that many people, concerned about over-spending, have shed some of their debt load.
The less money you have to spend on your debts, the more you’ll have available to invest for your future, so do what you can to cut down on what you owe. • Maintain adequate cash levels. As an investor, you’ve got at least two good reasons for maintaining enough cash in your portfolio. First, having adequate cash available means you’ll be ready to act quickly to take advantage of good investment opportunities. And second, by having a cash cushion, you won’t be forced to liquidate long-term investments to pay for shortterm needs such as a major car repair, a new furnace, a big doctor’s bill, and so on. By following these suggestions, you can position yourself to make progress toward your long-term goals in 2011 — and in all the New Years that follow. About the author Kelley M. Selph, AAMS, is a financial advisor for Edward Jones Investments. You can reach him at 410-8601828.
Business Journal • December 2010
PAGE 31
Should business leaders care about corporate real estate? By David J. Wilk Sperry Van Ness
Of the $25 trillion of total value in real estate assets in the United States, over $10 trillion is owned by companies, municipalities and institutions not in the real estate business. Corporate real estate is not a “necessary evil” used to generate business revenues or house operations; it is a strategic resource. Despite this reality, senior executives navigating their
organizations through rapidly-changing business conditions often overlook the earnings potential of their corporate capital dedicated to real estate. This prioritization is understandable however, our experience shows that executives who align their constantly evolving business strategies with real estate decisions, enhance liquidity, EBITDA, and stakeholder value, and insure their capital is being optimized. Our corporate real estate advisory group helps senior management (and
municipalities/institutions) unlock hidden value in their real estate portfolios within the following areas of focus:
• Real estate portfolio analysis for earnings opportunities • Cost savings & occupancy cost reductions • Value creation and repositioning of excess real estate assets Being strategic advisors who are not locked into working towards a transac-
tion is what separates SVN from other brokerage-based real estate providers. We focus on aligning our efforts and strategies with the goals and objectives of our client and the overall community. One of our most gratifying areas of effort involves working with owners and local stakeholders to create strategic marketing plans that reposition and transform non-productive real estate assets into new economic development drivers and job creators within a community. CLASSIC DOG SHOW - The Salisbury Area Chamber of Commerce was invited by Cathy Jo Williams of Cathy’s Pet Salon, Spa & Doggie Daycare (chamber member) to do a ribbon cutting on November 10, to help open this year’s Eastern Shore Classic Dog Show at the Wicomico Youth and Civic Center. The Talbot County Kennel Club, the Salisbury Maryland Kennel Club and the Mispillion Kennel Club joined forces to bring five days of dog shows to the Wicomico Youth & Civic Center from Nov. 10-14. The show ran daily and included breed, obedience and rally as well as a daily award for Best in Show.
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