MSEC
Arizona Training Guide November-December 2015
November 3-4
November 5
Fundamentals of HR Management: Key Steps in Getting Started HRCI • This seminar is for those solely responsible for the operations of Human Resources, or as a refresher for professionals wanting to expand their knowledge. The role of linking human resources to business success is explored by examining recruiting and retention, orientation, recordkeeping, HR measurement, performance management, employment law, compensation, and benefits. (Includes a copy of the MSEC Blue Book: Employment Law Resource)
Outcomes: Learn practical ways the human resource practitioner can contribute to the organization’s success. Who Should Attend: New HR professionals 8:30-4:00 $355
November 5
Innovation in the Workplace • This session teaches the four dimensions of creativity: fluency, flexibility, elaboration, and originality. Participants can expand their perspective, generate insights, and hatch new ideas for application. Techniques and approaches for generating innovative yet practical ideas for solving problems by focusing on real time challenges such as product development, process improvement, operational efficiencies, expanding market share, increasing revenue, and cost reduction strategies are explored. Outcomes: Enhance your ability to create and innovate. Who Should Attend: Managers and employees who work to foster a creative environment and stimulate innovation 8:30-4:30 $175
November 11
November 12
Webinar Series! Important Issues in Human Resources—Seven Steps to Selecting a Software Solution Strategic investments in HR technology solutions can fuel business growth; but keeping up with the shifting landscape can be overwhelming. In this webinar, participants will examine a step-by-step method to look for, and select, a solution that addresses the biggest problem areas of their organization. Outcomes: Be able to select an appropriate software solution Who Should Attend: HR professionals interested in software analysis and solutions
FMLA: A Guide for Human Resources HRCI • Participants gain needed information to comply with this law including “serious health condition,” employee notice requirements, and managing intermittent leave. Also discussed are administering attendance policies, military situations, and a review of policy requirements and FMLA forms. Outcomes: Successfully administer FMLA leaves at the workplace. Who Should Attend: HR Professionals and legal staff
12:00-1:00 AZ Time
$159 per line
November 19
9:00-10:00 AZ time
FREE
November 17
$175
Emotional Intelligence at Work • Emotional Quotient (EQ) is learning how to consciously utilize your emotions to create optimal results in your relationships with yourself and others. Time is spent building emotional literacy, recognizing patterns, applying consequential thinking, and expanding key relationship skills. Participants learn to develop the five EQ Competencies, including self-awareness, self-regulation, self-motivation, empathy, and relationship skills, and assess their own emotional intelligence through use of a comprehensive assessment. (Includes assessment) Outcomes: Raise your emotional quotient. Who Should Attend: Formal and informal leaders desiring greater effectiveness 8:30-4:30 $225
CERTIFICATE PROGRAMS
Interviewing and Hiring I HRCI •• This session is a step-by-step approach for planning, conducting, and evaluating a structured, behavioral interview. This interactive format combines lecture, video, exercises, and discussion. Participants follow an interview plan, analyze applications, conduct behavioral interviews, and select the best candidate. Outcomes: Ask effective, legally-compliant questions to successfully interview your next applicant. Who Should Attend: HR professionals, managers, and supervisors 8:30-12:00
8:30-3:00
Free Webinar! Taking Care of Business with Recruiting Effective recruiting is critical for employers. While successful hiring may seem more like an art than a science, or just dumb luck, there are things successful recruiters do. Attend this free webinar and find out how you can increase your chances to be successful.
$125
MSEC offers certificate programs to help your managers and employees become well-rounded in their field of endeavor. Classes throughout this guide are marked with the colored dot below where appropriate.
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Part of Human Resource Certificate Program Part of Leadership Certificate Program Part of Supervision Certificate Program Business Credits | HRCI certified credits
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Early Bird Special! Register for a training class 2 weeks in advance and get $25 off the price of the course! To register, call 800.437.9262,
Unless otherwise noted, all classes are held at the MSEC Scottsdale office located at 7975 N. Hayden Road, Suite D-280, Scottsdale, Arizona 85258.
email registration@msec.org, or go to MSEC.org.
December 3
December 8
December 10
Harvard Business Series: Trader Joe’s • Trader Joe’s ranked as one of the most successful grocers in the United States in 2013. In 2013, Trader Joe’s faced several threats as larger chains such as Wal-Mart and Tesco had begun to open small-format stores that mimicked the Trader Joe’s approach. Analysts had begun to question whether Trader Joe’s was losing its authenticity and “quirky cool” as they continued to expand across the country. What should Trader Joe’s do to ensure continued growth? Outcomes: Understand strategic and operational components of a business challenge. Who Should Attend: Organizational leaders, anyone looking to increase their understanding of key business concepts, principles, and applications 8:30-11:30 $125
Conflict Strategies: Navigating Others Through Workplace Difficulties • Participants identify appropriate intervention strategies, assess personal responses to conflict using a questionnaire, examine constructive and destructive responses to conflict, coach others in developing conflict management skills, and practice implementing a conflict facilitation model. Outcomes: Use critical conflict management tools to successfully navigate through conflict.
Managing the Ill or Injured Worker Under the ADA, FMLA, and Workers’ Compensation HRCI This advanced seminar requires a knowledge of the Americans with Disabilities Act, and Family and Medical Leave Act. Participants learn when a law is triggered, and what to do if more than one law applies. Additionally, the class will cover attendance, termination, compensation, benefit coverage, return-to-work, and light duty issues. Outcomes: Understand how the complex requirements of each law interact, and develop practical ways to address concerns. Who Should Attend: HR professionals, managers, and supervisors 8:30-3:00 $175
(Includes Conflict Dynamics Profile assessment)
Who Should Attend: HR professionals, managers, supervisors, and leaders 8:30-4:30
Workplace Investigations
$205
MSEC HAS MADE IT EVEN SIMPLER TO BUILD YOUR HR CAPACITY!
BLOCK PRICING AN INTERIM
STAFFING SOULTION
100 HOURS
$6750
80 HOURS
$5460
40 HOURS
$2760
20 HOURS
$1380 10 HOURS
$695
When you need one you need it to be reliable, accurate, and delivered quickly. Your MSEC membership provides access to this service. We conduct workplace investigations with the knowledge and experience necessary to instill employer confidence. Most MSEC investigations relate to allegations of: • Harassment and discrimination • Threatening or violent behavior • Hostile work environment • Employee/supervisor misconduct • Other performance or behavioral concerns… along with more general workplace assessments.
You select the number of hours per month and we bring our experience and expertise to your HR department. Our HR professionals can work onsite, offsite, or a combination of both. Our seasoned professionals specialize in all human resource matters and are equipped to handle responsibilities across various industries and organizations regardless of size. For additional information call 602.955.7558
SUPERVISION CERTIFICATE PROGRAM
Is developing your supervisors a top priority? MSEC makes it easy! The 2016 program start in January. Supervision Certificate Program Requirements
Additional Seminars
Complete the following core seminars:
Participants must also complete one of the following seminars:
• Conflict: Self-Management • Generations: Working Together
• Ethics for Business: People, Performance, and Principles
• Interviewing and Hiring I
• Harassment Prevention for Managers and Supervisors • Myers-Briggs: An Interpretation of Personal Style
• Legal Issues for Supervisors and Managers • Performance Documentation Skills • Performance Management: Setting the Stage for Success • Supervision: Core Competencies
Register for each class online, or call us at 602.955.7558.