Skills Testing and Behavioral Assessments Studies show that the average cost to replace a worker in the United States is at least $17,000. Hire the best person to begin with!
Skills Testing— Knowledge, Skills, and Ability Measuring the depth of knowledge, skills, and abilities of both potential and current employees, organizations are better able to maximize recruiting dollars and reduce turnover. MSEC offers a wide variety of skills testing and our simple-to-use cost effective and flexible online testing application. A few of our skill testing areas: Accounting and Banking • Administrative • Call Center • Engineering Health Care and Nursing • Industrial • Retail • Software (includes MS Office Suite)
Behavioral Assessments — People Clues
Arizona Training Guide March-April 2015
MSEC
This package includes multiple instruments assessing cognitive ability, personality attitudes (integrity) and engagement. Backed by research and practical application, these assessments have a proven history of successfully predicating job performance and reducing turnover across a variety of industries and jobs.
Alternative Testing In addition to the skills tests and behavioral instruments outlined above, we offer many alternatives depending on your testing needs. As our offerings regularly evolve, contact us at 800.884.1328 or email pes@msec.org to discuss all of our options.
1799 Pennsylvania Street P.O. Box 539 Denver, Colorado 80201-0539 MSEC.org
PRSRT STD U S POSTAGE PAID DENVER, CO PERMIT NO. 552
March 5
March 9
March 10
NEW Webinar! Harassment Prevention in California — Managers and Supervisors By CA law, all new supervisors and managers must receive harassment prevention training within six months of being hired or promoted. And all supervisors and managers must attend training every two years after their initial training. This webinar will be offered twice a year to ensure that your organization can meet these requirements. Outcomes: Assure compliance with the mandatory supervisor sexual harassment training requirement in California. Who Should Attend: Managers and Supervisors in California 9:00–11:00 AZ Time $159 per line
Performance Management: Setting the Stage for Success HRCI This class provides the skills to manage employee performance as an ongoing process and ties the supervisory role to employee and organizational success. Participants learn the essential skills needed to set clear expectations and document key performance behaviors and results, as well as provide ongoing coaching and feedback to employees. Preparing and conducting the appraisal discussion for optimal results is also a part of this class. Outcomes: Manage employee performance as an ongoing process and tie it to employee and organizational success. Who Should Attend: Supervisors and Managers 8:30-12:00 $125
Upcoming Date Sep 24
Upcoming Date Oct 29
March 10
March 11
March 19
April 21
April 30
Performance Documentation Skills HRCI Participants will learn a simple performance documentation process and understand its importance in preventing legal claims. Using proven techniques, participants will practice writing and maintaining job-related performance documentation. The seminar will focus on how the current legal climate affects supervision, as well as the “how-tos” of documenting employee actions. Outcomes: Develop strong practices and follow a clear process when documenting discipline. Who Should Attend: HR Professionals, Managers, and Supervisors 1:00-4:30 $125
Webinar Series! Important Issues in Human Resources—It’s Complicated: Medicare and Employer Health Plans Reaching age 65 is an important milestone for many employees—whether they are retiring or not. Employees need details about their employer-provided coverage to help them make their Medicare choices. This timely webinar will cover the latest information to help your employees navigate through the complexity. Outcomes: Guide your employees through Medicare with confidence. Who Should Attend: HR staff and Benefit Managers 11:00–12:00 AZ Time $159 ($447 per line for 3 sessions)
HR Strategic Planning: Building Organizational Capability Participants will learn to create an HR strategic plan. It begins by exploring how organizations compete; we then discuss how they define success, as well their mission, vision, values, goals, and business strategy. Through the class we outline how to create an HR strategic plan and appropriate means to monitor and measure plan progress. Outcomes: Create a plan to develop and sustain high performance that is in line with your organization’s mission, values, and goals. Who Should Attend: HR Professionals and Business Owners $175 8:30-4:00
Legal Issues for Supervisors and Managers HRCI This seminar reviews key federal and state laws affecting the employment decisions that managers and supervisors make. It walks participants through issues such as employmentat-will, and the importance of understanding employee handbooks. Also covered are legal topics relating to interviewing and selection, civil rights, safety issues, pay practices, and termination. (Includes a CD copy of the MSEC Blue Book:
Recordkeeping for Human Resources HRCI Participants learn why records are kept, what is kept, and for how long. The practical management of records is covered, along with regulatory and administrative concerns. Also included are whether to go paperless, and what should be kept or discarded. Outcomes: Simplify the recordkeeping process at your workplace. Who Should Attend: HR Professionals who work with records on a daily basis 8:30-12:00 $125
FMLA: A Guide for Human Resources HRCI Participants gain needed information to comply with this law including “serious health condition,” employee notice requirements, and managing intermittent leave. Also discussed are administering attendance policies, military situations, and a review of policy requirements and FMLA forms. Outcomes: Successfully administer FMLA leaves at the workplace. Who Should Attend: HR Professionals and Legal Staff 8:30-3:00 $175
•
Upcoming Dates Jul 23, Nov 12
•
••
•
Upcoming Date Oct 29
March 24 Unemployment Insurance: Challenging Claims and Controlling Costs HRCI In this session participants will learn who is covered by unemployment insurance, when benefits are awarded, and strategies for lowering unemployment costs. The administrative procedures, including how to respond to the claim, are reviewed and participants engage in a mock appeal hearing where they learn the hearing officer’s decision and rationale. Outcomes: Effectively protest unemployment claims and ultimately minimize costs. Who Should Attend: HR Professionals, Legal Staff, Managers and Supervisors 8:30-4:00 $175
April 8-9
April 14
Benefit Administration: The Basics from A to Z HRCI Participants learn the basic concepts of employer-sponsored benefits including health and welfare, retirement, and medical reimbursement plans. The course includes up-to-date and relevant basic design, legal, and administrative considerations. Individuals participate in skillbuilding exercises to enhance their understanding of the material. Outcomes: Understand basic design concepts regarding benefit administration, from retirement to health, and medical spending programs. Who Should Attend: HR Generalists, new Benefit Specialists, and anyone wanting an update $295 8:30-4:00
Myers-Briggs: An Interpretation of Personal Style Participants learn to understand and interpret the Myers-Briggs Type Indicator® (MBTI). Participants learn how to use the types to build upon personal preferences, communicate with others, understand team dynamics, and how to problem-solve in difficult group situations. (Note:
Employment Law Resource)
Outcomes: Make legally informed management decisions in managerial and supervisory roles. Who Should Attend: Managers and Supervisors (Tucson) 8:30-4:00 $235
April 16
••
This class requires pre-work which will be sent directly to the participant prior to the seminar. It is suggested that individuals register at least 2 weeks prior to the class.)
Outcomes: Improve your working relationships and enhance your interaction with others. Who Should Attend: Anyone who wants to understand personality preferences and work more effectively with others 8:30-4:30 $210
•
Upcoming Date Oct 6
Managing the Ill or Injured Worker under the ADA, FMLA, and Workers’ Compensation HRCI This advanced seminar requires knowledge of the Americans with Disabilities Act, Family and Medical Leave Act, and Workers’ Compensation Basics. Participants learn when a law is triggered, and what to do if more than one law applies. Additionally, the class will cover attendance, termination, compensation, benefit coverage, return-to-work, and light duty issues. Outcomes: Understand how the complex requirements of each law interact, and develop practical ways to address concerns. Who Should Attend: HR Professionals, Managers, and Supervisors 8:30-3:00 $175 Upcoming Date Dec 10
Early Bird Special! Register for a training class 2 weeks in advance and get $25 off the price of the course! To register, call 800.437.9262, email registration@msec.org, or go to MSEC.org.
•
Part of Human Resource Certificate Program Part of Leadership Certificate Program Part of Supervision Certificate Program Strategic Business Credits | HRCI certified credits Unless otherwise noted, all classes are held at MSEC Scottsdale office located at 7975 N. Hayden Road, Suite D-280, Scottsdale, Arizona 85258
•
• •
Save March 11 for MSEC’s Annual Event!
is the one conference that covers the most significant employment law developments of the year, simplifying the legalese and providing participants with practical, timely,and critical advice that can minimize employment law liability.
Scottsdale — June 3, 2015 We will do a briefing session in the morning and then head to the ballpark for a baseball game and networking! Watch for more information.
Watch for topics and more information!
HR is evolving and we want to help. To support our members in their continuing quest for professional development, we are now a Preferred Provider for the new SHRM-CPsm and SHRM-SCPsm Certifications. Watch for more details! We will continue to offer HRCI credits as a Preferred Provider as well, just look for the HRCI seal in the class descriptions.
March 5
March 9
March 10
NEW Webinar! Harassment Prevention in California — Managers and Supervisors By CA law, all new supervisors and managers must receive harassment prevention training within six months of being hired or promoted. And all supervisors and managers must attend training every two years after their initial training. This webinar will be offered twice a year to ensure that your organization can meet these requirements. Outcomes: Assure compliance with the mandatory supervisor sexual harassment training requirement in California. Who Should Attend: Managers and Supervisors in California 9:00–11:00 AZ Time $159 per line
Performance Management: Setting the Stage for Success HRCI This class provides the skills to manage employee performance as an ongoing process and ties the supervisory role to employee and organizational success. Participants learn the essential skills needed to set clear expectations and document key performance behaviors and results, as well as provide ongoing coaching and feedback to employees. Preparing and conducting the appraisal discussion for optimal results is also a part of this class. Outcomes: Manage employee performance as an ongoing process and tie it to employee and organizational success. Who Should Attend: Supervisors and Managers 8:30-12:00 $125
Upcoming Date Sep 24
Upcoming Date Oct 29
March 10
March 11
March 19
April 21
April 30
Performance Documentation Skills HRCI Participants will learn a simple performance documentation process and understand its importance in preventing legal claims. Using proven techniques, participants will practice writing and maintaining job-related performance documentation. The seminar will focus on how the current legal climate affects supervision, as well as the “how-tos” of documenting employee actions. Outcomes: Develop strong practices and follow a clear process when documenting discipline. Who Should Attend: HR Professionals, Managers, and Supervisors 1:00-4:30 $125
Webinar Series! Important Issues in Human Resources—It’s Complicated: Medicare and Employer Health Plans Reaching age 65 is an important milestone for many employees—whether they are retiring or not. Employees need details about their employer-provided coverage to help them make their Medicare choices. This timely webinar will cover the latest information to help your employees navigate through the complexity. Outcomes: Guide your employees through Medicare with confidence. Who Should Attend: HR staff and Benefit Managers 11:00–12:00 AZ Time $159 ($447 per line for 3 sessions)
HR Strategic Planning: Building Organizational Capability Participants will learn to create an HR strategic plan. It begins by exploring how organizations compete; we then discuss how they define success, as well their mission, vision, values, goals, and business strategy. Through the class we outline how to create an HR strategic plan and appropriate means to monitor and measure plan progress. Outcomes: Create a plan to develop and sustain high performance that is in line with your organization’s mission, values, and goals. Who Should Attend: HR Professionals and Business Owners $175 8:30-4:00
Legal Issues for Supervisors and Managers HRCI This seminar reviews key federal and state laws affecting the employment decisions that managers and supervisors make. It walks participants through issues such as employmentat-will, and the importance of understanding employee handbooks. Also covered are legal topics relating to interviewing and selection, civil rights, safety issues, pay practices, and termination. (Includes a CD copy of the MSEC Blue Book:
Recordkeeping for Human Resources HRCI Participants learn why records are kept, what is kept, and for how long. The practical management of records is covered, along with regulatory and administrative concerns. Also included are whether to go paperless, and what should be kept or discarded. Outcomes: Simplify the recordkeeping process at your workplace. Who Should Attend: HR Professionals who work with records on a daily basis 8:30-12:00 $125
FMLA: A Guide for Human Resources HRCI Participants gain needed information to comply with this law including “serious health condition,” employee notice requirements, and managing intermittent leave. Also discussed are administering attendance policies, military situations, and a review of policy requirements and FMLA forms. Outcomes: Successfully administer FMLA leaves at the workplace. Who Should Attend: HR Professionals and Legal Staff 8:30-3:00 $175
•
Upcoming Dates Jul 23, Nov 12
•
••
•
Upcoming Date Oct 29
March 24 Unemployment Insurance: Challenging Claims and Controlling Costs HRCI In this session participants will learn who is covered by unemployment insurance, when benefits are awarded, and strategies for lowering unemployment costs. The administrative procedures, including how to respond to the claim, are reviewed and participants engage in a mock appeal hearing where they learn the hearing officer’s decision and rationale. Outcomes: Effectively protest unemployment claims and ultimately minimize costs. Who Should Attend: HR Professionals, Legal Staff, Managers and Supervisors 8:30-4:00 $175
April 8-9
April 14
Benefit Administration: The Basics from A to Z HRCI Participants learn the basic concepts of employer-sponsored benefits including health and welfare, retirement, and medical reimbursement plans. The course includes up-to-date and relevant basic design, legal, and administrative considerations. Individuals participate in skillbuilding exercises to enhance their understanding of the material. Outcomes: Understand basic design concepts regarding benefit administration, from retirement to health, and medical spending programs. Who Should Attend: HR Generalists, new Benefit Specialists, and anyone wanting an update $295 8:30-4:00
Myers-Briggs: An Interpretation of Personal Style Participants learn to understand and interpret the Myers-Briggs Type Indicator® (MBTI). Participants learn how to use the types to build upon personal preferences, communicate with others, understand team dynamics, and how to problem-solve in difficult group situations. (Note:
Employment Law Resource)
Outcomes: Make legally informed management decisions in managerial and supervisory roles. Who Should Attend: Managers and Supervisors (Tucson) 8:30-4:00 $235
April 16
••
This class requires pre-work which will be sent directly to the participant prior to the seminar. It is suggested that individuals register at least 2 weeks prior to the class.)
Outcomes: Improve your working relationships and enhance your interaction with others. Who Should Attend: Anyone who wants to understand personality preferences and work more effectively with others 8:30-4:30 $210
•
Upcoming Date Oct 6
Managing the Ill or Injured Worker under the ADA, FMLA, and Workers’ Compensation HRCI This advanced seminar requires knowledge of the Americans with Disabilities Act, Family and Medical Leave Act, and Workers’ Compensation Basics. Participants learn when a law is triggered, and what to do if more than one law applies. Additionally, the class will cover attendance, termination, compensation, benefit coverage, return-to-work, and light duty issues. Outcomes: Understand how the complex requirements of each law interact, and develop practical ways to address concerns. Who Should Attend: HR Professionals, Managers, and Supervisors 8:30-3:00 $175 Upcoming Date Dec 10
Early Bird Special! Register for a training class 2 weeks in advance and get $25 off the price of the course! To register, call 800.437.9262, email registration@msec.org, or go to MSEC.org.
•
Part of Human Resource Certificate Program Part of Leadership Certificate Program Part of Supervision Certificate Program Strategic Business Credits | HRCI certified credits Unless otherwise noted, all classes are held at MSEC Scottsdale office located at 7975 N. Hayden Road, Suite D-280, Scottsdale, Arizona 85258
•
• •
Save March 11 for MSEC’s Annual Event!
is the one conference that covers the most significant employment law developments of the year, simplifying the legalese and providing participants with practical, timely,and critical advice that can minimize employment law liability.
Scottsdale — June 3, 2015 We will do a briefing session in the morning and then head to the ballpark for a baseball game and networking! Watch for more information.
Watch for topics and more information!
HR is evolving and we want to help. To support our members in their continuing quest for professional development, we are now a Preferred Provider for the new SHRM-CPsm and SHRM-SCPsm Certifications. Watch for more details! We will continue to offer HRCI credits as a Preferred Provider as well, just look for the HRCI seal in the class descriptions.
Skills Testing and Behavioral Assessments Studies show that the average cost to replace a worker in the United States is at least $17,000. Hire the best person to begin with!
Accounting and Banking • Administrative • Call Center • Engineering Health Care and Nursing • Industrial • Retail • Software (includes MS Office Suite)
Behavioral Assessments — People Clues
MSEC
Measuring the depth of knowledge, skills, and abilities of both potential and current employees, organizations are better able to maximize recruiting dollars and reduce turnover. MSEC offers a wide variety of skills testing and our simple-to-use cost effective and flexible online testing application. A few of our skill testing areas:
Arizona Training Guide March-April 2015
Skills Testing— Knowledge, Skills, and Ability
This package includes multiple instruments assessing cognitive ability, personality attitudes (integrity) and engagement. Backed by research and practical application, these assessments have a proven history of successfully predicating job performance and reducing turnover across a variety of industries and jobs.
Alternative Testing In addition to the skills tests and behavioral instruments outlined above, we offer many alternatives depending on your testing needs. As our offerings regularly evolve, contact us at 800.884.1328 or email pes@msec.org to discuss all of our options.
1799 Pennsylvania Street P.O. Box 539 Denver, Colorado 80201-0539 MSEC.org
PRSRT STD U S POSTAGE PAID DENVER, CO PERMIT NO. 552