MSEC Training Guide-April 2013

Page 1

APRIL 2013 TRAINING GUIDE

Float in for Training MSEC.ORG


Contents LEGAL COMPLIANCE

DEVELOPMENT

Pages 2-3

Pages 5-9

COMPENSATION & BENEFITS

Page 10

STAFFING

Page 4

Most classes listed are also available as an on-site.

HRCI Recertification Credit

Webinars!

FREE Seminars!

3 Easy Ways to Register for MSEC Classes! MSEC Membership Webinar Do you know that you can get a free review of your employee handbook every year? Are you taking advantage of all that membership has to offer? Join us for a free webinar and learn how to maximize your membership.

Apr 11, 10:00am-11:00am (MDT)

Call 2. Email 3. Go Online 1.

303.894.6732

registration@msec.org at MSEC.org

Webinar: MSEC Website Review MSEC’s website is rich with information. Are you tapping into all of its resources? This free webinar answers questions you may have and provides a clear view of everything available to you.

Apr 18, 10:00am-11:00am (MDT)

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LEGAL COMPLIANCE EMPLOYMENT LAW ISSUES New! Legal Issues in Managing Employees for Human Resources Professionals * This concentrated full day program offers HR professionals an overview of the complex legal issues associated with day-to-day employment decisions and actions. (Includes a copy of the MSEC Blue Book: Employment Law Resource) Apr 2 (DN), 8:30-4:00 $235 Upcoming Dates Jul 23 (FC), Aug 20 (DN)

Americans with Disabilities Act: Managing Disabilities in the Workplace * The passage of the ADA Amendments Act has dramatically altered the landscape of disability discrimination law. This session provides an overview of the latest information and helps you manage in light of stricter regulations. Apr 18 (AZ), 8:30-12:00 $125 Upcoming Dates May 23 (DN), Jun 10 (FC), Jul 31 (DN), Oct 3 (DN)

Wage and Hour Workshop * Wage and hour class action lawsuits are growing. Learn the common pitfalls to avoid, recordkeeping and retention requirements, and how to properly classify employees. Apr 4 (DN), 8:30-3:30 $209 Upcoming Dates Jun 4 (DN), Jun 19 (AZ), Aug 6 (DN), Nov 4 (DN)

HIPAA: Health Insurance Portability and Accountability Act * HIPAA regulations continue to expand. Learn what you need to know about the current provisions that widen the scope of privacy and security for protected health information. Apr 18 (DN), 8:30-12:15 $125 Upcoming Dates Jun 19 (CS), Aug1 (AZ), Oct 18 (DN)

Affirmative Action Workshop: An Introduction * Compliance with Affirmative Action regulations has become a clear priority at the Department of Labor for contractors and subcontractors. This session recommends appropriate measures you can take before your organization is confronted with a DOL audit. Apr 10-11 (DN), 8:30-4:30 (day 1) $250 8:30-12:00 (day 2) Upcoming Dates Aug 7-8 (DN), Oct 29-30 (DN)

Discrimination in the Workplace: The Law of EEO * With the EEOC’s stronger enforcement policy, minimizing risk is more important than ever. This class guides you through EEOC processes, discusses theories of discrimination, and teaches practices to help prevent claims. Apr 24 (DN), 8:30-3:30 $175 Upcoming Dates Jul 29 (DN), Oct 9 (DN)

Unemployment Insurance: Challenging Claims and Controlling Costs * This session gives managers a working knowledge of the unemployment insurance system with a specific focus on how to effectively protest claims and ultimately minimize unemployment costs. Apr 11 (FC), 8:30-4:00 $175 Upcoming Dates Jun 5 (DN), Aug 29 (DN), Oct 10 (CS) Performance Documentation Skills for Supervisors * A well-executed documentation process is critical in preventing legal claims. Participants engage in skill building exercises, allowing them to develop strong practices, follow a clear process, and avoid potential pitfalls. Apr 16 (DN), 8:30-12:00 $125 Upcoming Dates May 23 (GR), Jun 18 (DN), Jul 17 (DN), Jul 31 (CP), Aug 14 (DN), Oct 15 (DN), Oct 28 (GJ), Oct 30 (AZ)

Investigations in the Workplace * Conflict is a leading cause of decreased productivity and increased frustration at work. But what forms of conflict require intervention by management? Recognize when an investigation is needed and how you should proceed. Apr 24 (DN), 8:30-4:00 $175 Upcoming Dates Jun 18 (DN), Oct 8 (DN) See more Employment Law classes listed on next page. * THE EMPLOYMENT LAW CERTIFICATE PROGRAM These classes can also be taken as part of the Employment Law certificate program. This certificate is designed to help you with a clear framework of laws impacting the workplace.

(DN): Denver, CO | (AZ): Scottsdale,AZ | (CS): Colorado Springs, CO | (FC): Fort Collins, CO | (GR): Greeley, CO | (GJ): Grand Junction, CO | (CP): Casper, WY

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Employment Law classes continued: FMLA: A Guide for Human Resources * Recent regulatory changes have added a new level of complexity to this law. This course helps you understand how these changes may impact your FMLA administration. Apr 30 (CS), 8:30-3:00 $175 Upcoming Dates Jun 5 (CP), Jun 13 (DN), Jul 22 (DN), Jul 25 (AZ), Aug 13 (FC), Sep 17 (DN), Nov 12 (AZ)

* THE EMPLOYMENT LAW CERTIFICATE PROGRAM This class can also be taken as part of the Employment Law certificate program. This certificate is designed to help you with a clear framework of laws impacting the workplace.

LEGAL COMPLIANCE EMPLOYMENT LAW & LABOR RELATIONS

Investigations in the Workplace: Two-Day Workshop * Workplace investigations can help resolve conflict and may deflect legal liability for claims of harassment and discrimination. In this interactive session, participants learn how to conduct an effective workplace investigation. Apr 2-3 (FC), 8:30-11:30 $295 Upcoming Dates May 21-22 (DN), Jul 17-18 (DN), Sep 11-12 (DN), Nov 18-19 (DN) ONE WEEK CERTIFICATE PROGRAM Employment Law Essentials Certificate Program This week-long program offers supervisors, managers, and HR personnel a comprehensive view of how employment law impacts the workplace and how to manage employees successfully in light of legal requirements. Apr 8-12 (DN), 8:30- 4:30 $695 Upcoming Date Sep 9-13 (DN) New! Stop, Look, and Listen: A Management Guide to Handling Employee Medical Issues Charges of disability discrimination have increased more than 20% in the last two years. How will your managers protect your organization from potential legal liability? Apr 15 (DN), 8:30-11:30 $125 Upcoming Date Aug 23 (DN)

Unions: National Labor Relations Act and Non-Union Workplaces, What You Don’t Know Can Hurt You * This class highlights areas of the National Labor Relations Act that affect non-union employers, including unfair labor practices, investigations and penalties, as well as, how to prevent and defend against unfair labor practice charges. Apr 15 (DN), 8:30-12:00 $125 Upcoming Dates Sept 5 (DN), Nov 8 (DN) Employment-Based Immigration Basics Employers often have to supplement their domestic workforce by hiring foreign workers. This seminar provides an overview of non-immigrant visa options, pitfalls and benefits to hiring foreign workers, and long-term permanent residency sponsorship strategies. Apr 30 (DN), 1:00-5:00 $125 Upcoming Date Nov 18 (DN) I-9 Compliance The federal government is insisting employers get this right! Fines are increasing and so is enforcement. This session will teach you everything you need to know about I-9 compliance. Apr 30 (DN), 8:30-12:30 $125 Upcoming Dates Jun 26 (AZ), Aug 8 (DN), Nov 18 (DN) *THE LABOR RELATIONS CERTIFICATE PROGRAM These classes can also be taken as part of the Labor Relations certificate program. This program is for those who want a deeper understanding of labor law and union issues.

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COMPENSATION & BENEFITS Benefit Administration: The Basics from A to Z for Public Employers Understand the basic concepts in all benefit areas. This class focuses on the unique needs of the public sector and religious organizations. Apr 1-2 (DN), 8:30-4:00 $295 Upcoming Date Sep 12-13 (DN)

Compensation Administration I—Base Pay Design and Development Gain the compensation fundamentals and principles which can be applied to organizations regardless of size or industry. Apr 10-11 (DN), 8:30-3:30 $295 Upcoming Dates Jun 20-21 (DN), Jul 10-11 (CP), Jul 31-Aug 1 (DN), Aug 21-22 (CS), Dec 3-4 (DN)

Colorado Culture of Health Conference Colorado’s health care landscape has unique features. This conference helps you understand how it impacts you. At the Denver Marriott City Center. Apr 10 (DN), 7:00-4:00 $129

Our partner, Mission Critical has a variety of courses for all skill levels. Register at MSEC.org Access 2007/2010 Advanced Day 1, 8am-4pm / Day 2, 8am-Noon

PowerPoint 2007/2010 Basic 1:00pm-5:00pm

Access 2007/2010 Basic 8:00am- 4:00pm

PowerPoint 2007/2010 Intermediate 1:00pm-5:00pm

Basic Office Series 2010 8:00am-4:00pm

PowerPoint Workshop 1:00pm-5:00pm

Excel 2007/2010 Advanced 1:00-5:00pm Excel 2007/2010 Basic 8:00am-Noon Excel 2007/2010 Charts & Pivot Tables 1:00pm-5:00pm

Excel 2007/2010 Intermediate 8:00am-Noon Excel Formulas & Functions 8:00am-Noon Excel Workshop 1:00pm-5:00pm ITIL: Foundations 8:00am-4:00pm PowerPoint 2007/2010 Advanced 8:00am-Noon

Server 2012 with PowerShell 2012 8:00am-4:00pm SharePoint 2010 Designer L1 8:00am-4:00pm SharePoint 2010 Designer L2 8:00am-4:00pm SharePoint 2010 Level 1 8:00am-4:00pm SharePoint 2010 Level 2 8:00am-4:00pm SharePoint 2010 Workflows in Designer 8:00am-4:00pm SharePoint Workshop 8:00am-Noon Word 2007/2010 Advanced 8:00am-Noon Word 2007/2010 Intermediate 8:00am-Noon

(DN): Denver, CO | (AZ): Scottsdale,AZ | (CS): Colorado Springs, CO | (FC): Fort Collins, CO | (GR): Greeley, CO | (GJ): Grand Junction, CO | (CP): Casper, WY

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DEVELOPMENT SUPPORT AND ADMINISTRATIVE STAFF Brush-Up English * Correct word choice, sentence structure, and punctuation are useful for all of us to know, but are particularly important for business writers of all kinds. Learn tips that will help you revise, review, and edit with confidence. Apr 3-4 (DN), 8:30-3:30 $395 (Includes lunch) Upcoming Dates Jun 4-5 (DN), Nov 13-14 (DN) Workplace Respect In the ever-changing office environment, negative attitudes and behaviors occur, both knowingly and unknowingly. This course helps you develop communication tools that create mutual understanding between co-workers and peers. Apr 12 (DN), 8:30-12:30 $125 Upcoming Dates Jul 19 (DN), Aug 15 (GJ), Oct 9 (DN), Dec 6 (DN)

Business Writing for Support Staff * The writing skills of your support staff are essential to their position. This seminar teaches your staff how to streamline the process from preparing to proofreading letters, memos, email, and other important business documents. Apr 18 (DN), 8:30-3:30 $205 Upcoming Dates Jun 25 (DN), Oct 23 (DN) * THE SUPPORT STAFF/ADMINISTRATIVE ASSISTANT CERTIFICATE PROGRAM These classes can also be taken as part of the Support Staff certificate program. This program offers training to help support and administrative staff work effectively with supervisors and customers while meeting organizational goals and personal development needs.

Priority Management: Working Sm@rt with Microsoft Outlook Want to improve performance and increase productivity? This session teaches you how to turn Microsoft Outlook into a personal assistant to help get things done. Discover how to accelerate performance and save time. Apr 17 (DN), 8:30-3:30 $395 Upcoming Dates Jul 17 (DN), Sep 18 (DN), Nov 13 (DN)

“Over the last 21 years we have developed a strong partnering relationship with MSEC. We trust MSEC for training, resources, and most of all, guidance.�

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DEVELOPMENT COMMUNICATION Conflict: Self-Management * Many people respond to conflict by trying to avoid it or by reacting inappropriately. How you handle yourself is important. Gain an understanding of your personal patterns, and acquire skills for responding constructively to interpersonal conflicts. Apr 11 (CS), Apr 25 (GJ), 8:30-4:30 $175 Upcoming Dates May 14 (AZ), May 15 (DN), Jun 25 (CP), Jun 27 (DN), Jul 10 (FC), Aug 14 (DN), Sep 30 (DN), Oct 22 (DN), Nov 20 (DN), Dec 12 (AZ)

Communication Feedback: Know Thyself * Understanding your personal communication style helps build self-confidence. Understand how others perceive you and learn how to effectively adapt your communication. (Pre-work is required—2 weeks advance registration

Group Facilitation Skills Facilitating groups requires specific skills. This class develops the observation and intervention techniques that make you an effective facilitator. Apr 11-12 (DN), 8:30-4:30 $295 Upcoming Dates Jun 3-4 (DN), Aug 6-7 (CS), Sept 5-6 (DN), Nov 7-8 (DN)

Leading Teams * Team leaders face unique challenges. This class helps develop the skills needed to provide strategic direction and effective decision-making as the leader of a team. Apr 26 (DN), 8:30-4:30 $175 Upcoming Dates May 7 (GJ), Jun 21 (DN), Sept 13 (CS), Sept 17 (FC), Nov 1 (DN)

Business Writing for Managers Develop your skills to plan, draft, and review writing projects in this handson workshop. Apr 16 (FC), 8:30-3:30 $205 Upcoming Dates May 16 (DN), Aug 20 (DN), Oct 16 (DN) Developing Interpersonal Communication Skills * This specially designed class teaches participants how their behavior can impact others. Role playing exercises promote communication and expand interpersonal skills. Apr 17-19 (DN), 8:30-3:30 $420 Upcoming Dates May 1-3 (DN), Jun 4-6 (DN), Jul 10-12 (DN), Aug 20-22 (DN), Sep 24-26 (DN), Oct 29-31 (DN), Dec 4-6 (CS)

required.)

Apr 23-24 (DN), 8:30-4:00

$445

(A $140 charge is added to the standard 25% for cancellations less than 7 days)

Upcoming Dates Jun 25-26 (DN), Sept 9-10 (DN), Nov 14-15 (DN)

* THE COMMUNICATION MASTERY CERTIFICATE PROGRAM These classes can be taken as a part of the Communication Mastery certificate program. Our Communication Mastery Certificate explores all aspects of workplace interactions and helps develop a process for building loyalty through effective communication.

(DN): Denver, CO | (AZ): Scottsdale,AZ | (CS): Colorado Springs, CO | (FC): Fort Collins, CO | (GR): Greeley, CO | (GJ): Grand Junction, CO | (CP): Casper, WY

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DEVELOPMENT TRAINING AND PERSONAL DEVELOPMENT

Myers-Briggs: An Interpretation of Personal Style * The Myers-Briggs Type Indicator assesses individual preferences. Use this knowledge to understand how preferences drive behavior, improve your working relationships, and enhance your interaction with others. Apr 3 (DN), Apr 9 (AZ), 8:30-4:30 $210 Upcoming Dates Oct 15 (DN), Nov 14 (AZ)

Developing Presentation Skills * Learn the basic skills needed to deliver an effective presentation whether you’re presenting to your peers or the executive management team. This three-day course provides practice and feedback. Apr 30-May 2 (DN), 8:30-4:30 $490 Upcoming Dates Jul 15-17 (DN), Sep 23-25 (DN), Nov 20-22 (FC)

Emotional Intelligence at Work Many say that your EQ is more important than your IQ. Take this class to raise your Emotional Quotient at work. (Includes assessment) Apr 9-10 (DN), 8:30-4:30 $345 Upcoming Dates Aug 19-20 (FC), Oct16-17 (DN)

* THE TRAINER CERTIFICATE PROGRAM These classes can be taken as part of the Trainer certificate program. This certificate program increases trainers’ skills so they can contribute to on-going success.

Technical Writing for the Real World Well-organized documents are a necessary part of doing business for virtually every type of organization. Whether you’re creating policies, plans, reports, or proposals, learn to identify your audience and present information that is simple, clear, and concise. Apr 12 (DN), 8:30-4:30 $195 Upcoming Date Oct 18 (DN) Diversity in the Workplace In today’s workplace, accepting differences is essential. Recognizing and understanding the unique aspects of diversity and inclusion are critical to business success. This session raises awareness of legal and personal aspects of communication in a diverse workforce. Apr 23 (DN), 8:30-12:00 $125 Upcoming Date Nov 12 (DN)

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DEVELOPMENT SUPERVISION Conflict Coaching Conflict coaching is a powerful vehicle for people in conflict to develop insights and formulate strategies to manage the conflict and improve working relationships. Learn the skills to works one-on-one with a coachee experiencing conflict with another person. Apr 2-4 (DN), 8:30-4:00 $475 Lead Worker Training Lead workers have a difficult job—responsibility with limited decisionmaking authority. Provide your lead employees with the tools they need to fill this very demanding role. Apr 2 (DN), 8:30-4:00 $175 May 9 (CS), May 23 (CP), Jun 13 (DN), Jul 9 (AZ), Jul 30 (DN), Sept 26 (DN), Nov 26 (DN) Supervision: Core Competencies * Supervisors understand their jobs require self-management, building relationships, and managing the performance of others. This session provides frontline leaders the skills needed to maintain open channels of communication. Apr 3-4 (DN), Apr 17-18 (DN), Apr 30-May 1 (DN) $295 8:30-4:30 Upcoming Dates May 16-17 (DN), Jun 3-4 (DN), Jun 13-14 (CS), Jun 18-19 (DN), Jul 9-10 (DN), Jul 30-31 (FC), Aug 5-6 (DN), Aug 21-22 (CP), Aug 22-23 (DN), Sep 4-5 (AZ), Sep 5-6 (DN), Sep 17-18 (CS), Sep 23-24 (DN), Oct 8-9 (DN), Oct 24-25 (DN), Nov 13-14 (GJ), Nov 21-22 (DN), Dec 5-6 (DN), Dec 12-13 (CS) Revised! Managing From Your Strengths Managers assess their behavior to gain an awareness of their impact, increasing their capacity and ability to lead and motivate others.

Webinar! Webinar Series for Managers: Five Steps to Goal Setting Managers often struggle with understanding how to set goals with employees and how to measure the outcome of employee’s work. This session provides practical tips on how to develop goals that will guide and motivate employees to achieve results. Apr 17, 12:00-1:00 (MDT) $159 per line Harvard Business Series: BP and the Gulf of Mexico Oil Spill On the night of Apr 20, 2010, millions of oil spilled into the Gulf of Mexico. This case provides a detailed description of the events leading up to this catastrophic accident. Participants will also have the opportunity to examine how BP’s history and organizational culture shaped the way decisions were made. The case concludes by examining the aftermath of the accident, particularly the public relations miscues that BP experienced as it attempted to manage the crisis. Apr 26 (DN), 8:30-11:30 $99 Managing Stress in the Work Environment * In order to manage stress, it is important to be aware of when it builds and how it shows up. This session helps participants gain awareness of their stress and offers steps to control it. Apr 30-May 1(DN), 8:30-4:00 $295 Upcoming Dates Jul 18-19 (DN), Oct 10-11 (DN) * THE SUPERVISION CERTIFICATE PROGRAM These classes can be taken as a part of the Supervisor certificate program. This program builds skills and knowledge on the following topics: motivation, communication, and employee development.

(Participants must register 3 weeks prior to this workshop).

Apr 4-5 (DN), 8:30-4:30

$395

(Includes Myers-Briggs instrument and the book Lifestyles)

Upcoming Dates Aug 14-15 (DN), Sep 26-27 (FC), Oct 31-Nov 1 (DN)

GOAL: Get Organized at Last! Gain simple, easy-to-implement solutions to help you get control of your workload, your time, and your day. Learn how to improve your organizational skills and increase productivity. Apr 11 (DN), 8:30-4:30 $245 (The cost is $430 for the seminar and 2-hour follow up coaching session on-site within the Denver metro area)

Upcoming Dates Jul 16 (DN), Oct 15 (DN)

(DN): Denver, CO | (AZ): Scottsdale,AZ | (CS): Colorado Springs, CO | (FC): Fort Collins, CO | (GR): Greeley, CO | (GJ): Grand Junction, CO | (CP): Casper, WY

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DEVELOPMENT ADVANCED SUPERVISION AND LEADERSHIP

Webinar! Leadership Series: Making the Transition-Moving from Peer to Lead/Supervisor Making the transition from a worker to a manager can be difficult, but it does not have to be. Learn how to manage the change from peer to leader. Apr 4, 12:00-1:00 (MDT) $129 per line Problem Solving Skills * Being able to solve problems as they arise is a vital skill. This session identifies barriers and roadblocks to effective problem solving and teaches you strategies to generate alternatives and implement the best solution. Apr 5 (DN), 8:30-4:00 $175 Upcoming Date Nov 1 (DN) Collaboration Skills: A Radical Approach to Problem Solving and Conflict Resolution * Radical Collaboration速 is a powerful interactive experience that guides you in building effective partnerships, alliances, teams, and relationships that work. Apr 10-11 (DN), 8:30-4:30 $380 (Includes lunch and cost of book Radical Collaboration)

Upcoming Dates Jun 25-26 (DN), Sep 19-20 (DN)

Great Leader Series: How Great Leaders Manage Their Emotions, Energy, and Optimism Great leaders possess an ability to remain calm under pressure. This workshop will help you manage your emotions, increase your energy level, and respond positively when faced with leadership challenges. Apr 29 (DN), 8:30-4:30 $230 Upcoming Dates May 22 (DN), Jun 26 (DN) New! Succession Planning: Are You Prepared? Where would your organization be if you lost your key leaders? Explore the most important aspects of succession planning from attracting, retaining, and engaging critical talent. Apr 29 (DN), 8:30-12:00 $125 Upcoming Date Sep 23 (DN) * THE ADVANCED SUPERVISION CERTIFICATE PROGRAM These classes can be taken as a part of the Advanced Supervision certificate program. As you continue to develop your management skills, this program offers the next step of advancement and expands your capacity to lead.

Leadership Through Influence * This workshop will increase your self-awareness, help you determine your strengths and weaknesses, and teach you how to effectively utilize your personal power. Apr 16-17 (DN), 8:30-4:30 $455 Upcoming Dates Aug 1-2 (DN), Oct 24-25 (DN) Conflict Strategies: Navigating Others Through Workplace Difficulties * One of the most critical and demanding elements of a supervisory role is assisting others in the resolution of conflict. This class provides guidance in determining the appropriate response and strategies for intervention. (Includes Conflict Dynamics Profile assessment)

Apr 25 (CS), 8:30-4:30 Upcoming Dates Jun 14 (DN), Oct 3 (DN)

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$205

Register Today!

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STAFFING CORE AND STRATEGIC HUMAN RESOURCE TRAINING Retaining and Engaging Employees: What Employees Really Care About * Twenty-five percent of top performers are expected to leave their current employer in 2013. Learn different methods to keep employees engaged so they remain loyal to your organization. Apr 3 (DN), 8:30-12:00 $125 Upcoming Dates May 22 (CS), Jun 12 (GJ), Aug 8 (DN), Nov 4 (DN) Revised! HR Metrics and Analytics: Focusing on What is Important * Understanding and using critical HR metrics is an essential competency for the human resources professional to communicate with top management using hard data that impacts the bottom line. Learn how to enhance HR’s value using data, statistics, and analytics. Apr 4 (DN), 8:30-4:00 $175 Upcoming Dates Aug 14 (DN), Oct 9 (AZ), Oct 31 (DN) Orientation/Onboarding: Building A Positive Connection From Day One * This highly interactive session will teach you how to design an orientation program that engages new employees, capitalizes on their initial enthusiasm, and reduces turnover. Apr 4 (CS), 8:30-4:00 $175 Upcoming Dates May 1 (DN), Aug 6 (GJ), Oct 16 (DN), Oct 17 (FC), Nov 15 (CS)

PHR-SPHR Certification Study Program Boot Camp MSEC’s successful, interactive study courses assist you in knowing your HR strengths and how to prepare for the exam. Apr 15-19 (CS), Apr 22-26 (DN), Apr 30-May 3 (CP) $1,395 8:30-4:30 Upcoming Dates Oct 17-18, 21-23 (AZ), Nov 11-15 (DN), Dec 2-6 (FC) Interviewing and Hiring I * Turnover costs are high. Are your interview questions landing the right person for the job? This interactive, multi-media seminar will enhance your skills and teach you what to ask when interviewing your next applicant. Apr 18 (DN), 8:30-4:00, Apr 23 (AZ), 8:30-11:30 $175 Upcoming Dates Jun 5 (DN), Jul 15 (DN), Sept 19 (DN), Oct 8 (DN), Nov 8 (DN), Dec 5 (AZ) * THE HUMAN RESOURCE CERTIFICATE PROGRAM These classes can be taken as part of the Human Resource certificate program. It provides you with a foundation of practical information on key topics and expands your skills in the Human Resources field.

Performance Appraisal Design: A Strategic Approach for Improving Results * To be worthwhile, an appraisal system must support your business objectives. Learn how to measure employees’ performance and link to business goals. Apr 5 (DN), 8:30-4:00 $175 Upcoming Dates Jul 26 (DN), Oct 11 (DN), Oct 23 (CS)

“I would not have passed the PHR if it wasn’t for the “Boot Camp” I took at MSEC.” (DN): Denver, CO | (AZ): Scottsdale,AZ | (CS): Colorado Springs, CO | (FC): Fort Collins, CO | (GR): Greeley, CO | (GJ): Grand Junction, CO | (CP): Casper, WY

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While the recession put off retirement for some folks, with better days ahead, retirement is becoming popular again. To learn more, join us for our upcoming webinar series, “Retirement Trends”. $159 per session • Check our website for times

Generations in the Workplace • March 26 Have you heard that workplace landscape is changing as current generations age, and more generations come in? It’s true. It’s also true that there are similarities among generations that we can overlook when we worry too much about the differences. The more you know about how the different generations operate, the better.

Retirement Transition • April 16 How do you talk to an employee who is older about retirement without offending the employee or worse yet, creating discriminatory intent? The more your employees know about retirement planning, the better off they will be. The more you know about their plans for retirement, the better off you will be.

Retirement: Encore! How Baby Boomers are Redefining Late Stage Careers • May 8 Employers who have positions well suited for retirees find both advantages and challenges in working with them. Still, this population often has very different needs and values concerning pay, work-life balance, and benefits, and making sure you have the right total rewards in place is key.

800.884.1328 • MSEC.org


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