That family feeling has extended to Dr. Lauren Carnes. She grew up bringing her pets to the practice and working there. Three years ago, she had the opportunity to return to the practice after graduating from veterinary school. The COVID-19 pandemic brought a number of challenges to doctors and their staff.
your other by Mark Miller
FAMILY DOCTORS
“Learning how to adapt, we started with curbside appointments,” Pomroy said. “After realizing the client-doctor-patient relationship was strained we adjusted allowing one person to accompany their furry family member inside. Our other services remained curbside. We tried to do business as usual just in a different way.” Yet for everyone involved, the pandemic has
W
been rewarding as more furry family members
ith so many veterinary practices providing cat and dog care in Denton County, what separates one practice from another?
Relationships, says Susan Pomroy, practice
Animal Medical Center of Highland Village, a
manager at Animal Medical Center of Highland
four-doctor practice, opened in 2002 when Dr. L.
Village. They are a big reason why voters named
Austin Strauch and Dr. Paul McCullough merged
“Pets play such a vital role to people, always a ray of sunshine on a cloudy day, and they will always Pomroy said.
it the No. 1 Veterinary Clinic along with Dr. Lorien Schoelkopf listed among the top three
in Highland Village in 1984 and Dr. McCullough the
veterinarians in the 2021 Best of Denton County
second, launching his practice in 1994.
contest. “We love our clients,” Pomroy said. “Their pets
their parents and animals. Now those children are coming back with their own pets,” Pomroy said. “It’s
other family doctors.’ ”
very rewarding as we get quite attached, they’re like an extended family member.”
www.BestofDentonCounty.com
Best Veterinary Clinic Animal Medical Center of Highland Village 972.317.7387 2810 Justin Road Highland Village, TX 75077 AnimalMedicalCenterHV.com
Best of Denton County 2021
| Pet Services
| 49
