MWVCC 2013 Annual Meeting by MWV Chamber

100TH ANNUAL

MEETING, DINNER & AWARDS

RED JACKET MOUNTAIN VIEW RESORT & WATER PARK • TUESDAY, OCTOBER 30, 2012

Thank you to our sponsors

Presenting Sponsor Memorial Hospital Supporting Sponsors Boston Globe Media • Settlers’ Crossing • TD Bank • UBS White Mountains Treasure Sponsor Woodland’s Credit Union In-Kind Sponsors Glass Graphics • Ruthie’s Flower Shop • Varsity Beverage Outside Television - White Mountains TV 16

MWVCC Annual Meeting 2012

BRETTON WOODS

. s e d a l g w e N . ft i l . s w w e Ne i v g n i n n u t s e Sam

Welcome to the 100th Annual Mt. Washington Valley Chamber of Commerce

Meeting, Dinner & Awards

Red Jacket Mountain View Resort & Water Park • Tuesday, October 30, 2012

REGISTRATION: 3:30 – 5:30 Lobby 10TH MOUNTAIN DIVISION ROOM MWVCC Business Meeting • Pages 12 - 20 4:30

Welcome - Bob Carper, President, MWVCC Approval of Annual Meeting Minutes of 11/01/12 Financial Report - Kim Tibbetts, Treasurer Strategic Plan Committee Report - Dr. Michelle Capozzoli Marketing Report - Marti Mayne, Maynely Marketing Jason Robie, Ridgeview Technology Janice Crawford, Executive Director

5:00

Adjourn for Social Hour and Silent Auction in the Valley View Room Silent Auction Items • Pages 28 and 29

HAMPSHIRE HALL Introducing the all-new Mount Stickney Glades. A newly developed area that offers a classic New England ski experience with a top-of-the-mountain warming hut and 30 acres of new terrain accessed by a T-bar lift. Located at Bretton Woods, New Hampshire’s largest ski area. Just 30 minutes from North Conway & Lincoln.

ZIP & SKI from

99*

Includes a full Canopy Tour and a day of skiing at Bretton Woods.

800-258-0330

6:00 7:00

Dinner - Welcome by President Bob Carper Award Presentations MWVCC White Mountains Treasure Award • Pages 35 - 39 presented by Tim Collia, Woodlands Credit Union & Bob Carper, MWVCC, President Cindy Russell, Kenneth Cargill, Bayard Kennett and Peter Pinkham

brettonwoods.com

*Reservations required. Subject to availability through the 2012-2013 ski season. Some blackout dates may apply. Ski ticket must be used the day before, day after or same day as canopy tour and is non-transferable. ©2012 Omni Hotels & Resorts.

MWVCC Annual Meeting 2012

Beth Funicella

Rides to the Polls!

for Executive Council District 1

It’s time for a change, a fresh, new perspective

Tri-County CAP’s Blue Loon Bus service reminds you to get to the polls and vote on Tuesday, November 6. We are extending Dial-A-Ride operating hours until 6:00 pm. Dial-A-Ride service areas include Bartlett, Conway, North Conway, Albany, Madison, Tamworth, Chorcorua, Moultonborough, Sandwich, Freedom and Effingham

The Flex Route System will operate as usual. Paid for by Beth Funicella for Executive Council P.O. Box 217, Jackson, NH 03846 • 603-383-9303 bfunicella@mac.com www.Funicella.net Gino Funicella, Fiscal Agent

Rides must be scheduled at least 24 hours in advance on the Dial-a-Ride service and on the flex route if deviation off route one quarter mile is necessary.

Rides can be scheduled by calling toll free

1-877-752-6890

NORTH CONWAY INCINERATOR SERVICE, INC. COMMERCIAL • RESIDENTIAL • MUNICIPAL DEMOLITION REMOVAL • CONSTRUCTION SITE ROLLOFFS General Trash Pick Up • Recycling Service Bear Proof Containers Container Service 2 to 50 Yards Radio Dispatched Trucks • Centrally Located Locally Owned & Operated With Personal Service To The Mt. Washington Valley For 31 Years Owners Kathy and Robert Garland North Conway, NH • 603-356-2342 4

MWVCC Annual Meeting 2012

Proud to Support the Angels and Elves Program! Congratulations to the Mount Washington Valley Chamber of Commerce for 100 Years of Valley Service!

Three Great Stations One Great Valley

Radio that gets

Financial solutions f o r t h e w a y y o u l i v e.

ReSulTS www.birchwood.cc • 800-910-0015

Varsity Beverage

Personal

Business

Everyday Finances

Working Capital

Maximizing your Savings

Equipment Financing

Planning for Retirement

Business Acquisition and Refinancing

Buying a Home Major Purchases

Commercial Real Estate (Construction and Permanent)

Saving for Education

Municipal Lending SBA Lending Cash Management Services

Northway is proud to be the largest independent community commercial bank in the region, a preferred SBA lender, and

The Station That Defines Variety

the #1 home lender in our markets. We serve individuals, small

businesses and commercial customers through 17 convenient

North Country’s Choice Conway, NH 6034475445

Weather You Need, News You Can Depend On, Music Without Boundaries THE MOUNT WASHINGTON RADIO GROUP • PO BOX 2008, CONWAY, NH 03818

MWVCC Annual Meeting 2012

603-356-8870

banking centers throughout New Hampshire.

MWVCC Annual Meeting 2012

Across the globe. Across the country. Across the kitchen table. As you look to protect and grow your wealth, it’s important to work with a ﬁrm that has a unique global perspective, translated through the relevant and trusted advice of a Financial Advisor. Together, we’ll craft your own unique plan, and work with you every step of the way to help you achieve it—on your terms. Advice you can trust starts with a conversation. Roger LaPointe Senior Vice-President-Investments roger.lapointe@ubs.com One Post Ofﬁce Square 35th Floor Boston, MA 02109-2106 617-439-8545 800-225-2385

Mt. Washington Valley’s Local Choice for

• Payment Processing • Gift Card Solutions • Loyalty Marketing Programs • Payroll Services

ubs.com/fs

Patrick D. Murphy 603.387.3493 As a ﬁrm providing wealth management services to clients, we offer both investment advisory and brokerage services. These services are separate and distinct, differ in material ways and are governed by different laws and separate contracts. For more information on the distinctions between our brokerage and investment advisory services, please speak with your Financial Advisor or visit our website at ubs.com/workingwithus. Neither UBS Financial Services Inc. nor any of its employees provides legal or tax advice. You should consult with your personal legal or tax advisor regarding your personal circumstances. UBS Financial Services Inc. is a subsidiary of UBS AG. ©2012 UBS Financial Services Inc. All rights reserved. Member SIPC. D-UBS-1103D951

MWVCC Annual Meeting 2012

patrick.murphy@e-hps.com • www.heartlandpaymentsystems.com

MWVCC Annual Meeting 2012

Your partner for a lifetime of good health! Since 1911, Memorial Hospital has served the Mt. Washington Valley’s diverse healthcare needs with distinction and compassion. We pride ourselves on providing a full spectrum healthcare services, through a team of highly skilled and compassionate providers and staff. Plus our state-of-the-art facility offers the very latest in technology... right here, close to home.

Hospital Services • 24-Hour Physician-Staffed Emergency Department • Walk-In Care—Open 7 days a week, no appointment needed • Clinical Laboratory Services • Cardiac Health & Wellness Program • Cardiac Rehabilitation • DeMark Fitness Trail - 3/4 mile in length • Family Birthing Center • Health & Social Service Network • Health Screenings, Community Education Programs, Support Groups

• • • • • • • •

Hospitalist Program Merriman House Nutrition Counseling Occupational Health Oncology / Infusion Pulmonary Rehabilitation Radiology / Imaging Department Physical Therapy, Occupational Therapy and Speech Therapy • Surgical Services • Sleep Center • Wound Care & Hyperbaric Medicine

Hospital Practices • • • • • •

Primary Care (Family Practice) Women’s Health Surgical Services Orthopedics Urology Specialty Care–including Cardiology, Oncology, Ophthalmology, Neurology, ENT, Podiatry • Diabetes Center

Thank You We would like to thank all our members, board members, volunteers, Platinum Sponsors and other sponsors, After Hours hosts, and Volunteer Luncheon Host for all their support throughout the year

603-356-5461

MemorialHospitalNH.org 3073 White Mountain Hwy. North Conway, NH 03860

MWVCC Annual Meeting 2012

LETTER FROM THE PRESIDENT October 30, 2012 Dear Membership, It has been encouraging over the past year in the Mount Washington Valley to witness an economic recovery, albeit one that is slow and still has its challenges. Many chamber businesses have advised me that their business revenue is on the upswing but costs have escalated and everyone is still struggling to be profitable. Many businesses have had to change their business model and do things that they have never had to do before to survive and be profitable. I have experienced these changes in my own business and have had to adjust “my sails” to maintain a profitable business. The Chamber has also been adjusting their business model and has gone through a Strategic Planning process to identify how our business model should be changed to better serve our membership and the community. You will be hearing more about this Strategic Plan in the future and I ask you to support Janice and the Board of Directors in the pursuit of the Strategic Plan Initiatives. I want to personally thank all of our Volunteers and the Staff of the Chamber for their diligence in providing services to our membership and continuing to find new and effective ways to market the Mount Washington Valley as a tourist destination. These efforts have resulted in a growing membership and a positive response from most members relating to the services the chamber provides.

ANNUAL MEETING MINUTES Annual Meeting Minutes November 1, 2011 at Attitash Grand Summit Hotel 4:20 p.m. Bob Carper, President of Mt. Washington Valley Chamber of Commerce called to order and provided a message of welcome APPROVAL OF MINUTES - Greg Frizzell motioned to accept Annual Meeting Minutes of 10/26/10; Rob Peterson seconded. The motion carried. FINANCIAL REPORT – This report was presented by Kim Tibbetts, Treasurer. We are ending the year on an upside. The Budget was met or exceeded in most categories. Need to amend the Statement of Activities on pg. 31 under Total Expenses Line from “Decrease in Unrestricted net assets” to “Increase in Unrestricted net assets”. Jack Dunbar motioned to accept the financial report with the amendment. Greg Frizzell seconded and the motion carried. The new by-laws are in effect. NOMINATING COMMITTEE REPORT – Brenda Leavitt presented Randy Perkins of PSNH and Suzanne Brown of NH Institute of Agriculture and Forestry as candidates for the board. The candidates were presented separately. Greg Frizzell moved to accept Randy Perkins as a board member, Jack Dunbar seconded. Jeff Smith moved to accept Suzanne Brown as board member, Jack Dunbar seconded. The motions carried and both are now board members, with terms to start in January. BY-LAW CHANGES – Bob Carper presented the proposed by-law changes as prepared by Greg Frizzell and referenced on page 29 of the Annual Meeting program. Rob Peterson motioned to approve and Jeff Smith seconded. The motion passed.

I also want to thank our Board of Directors in their efforts to guide the Chamber and support the Strategic Planning Process.

MARKETING REPORT – Marti Mayne presented a year-end PR wrap up, and Jason Robie discussed efforts in social media. Referenced pages 34-36 of Annual Meeting program.

I also want to personally thank Janice Crawford for her unwavering commitment to the members of the Chamber. Janice is always pursuing new ways to help you market and grow your business and is looking forward to meeting the challenges of our Strategic Plan as we move forward.

EXECUTIVE DIRECTOR REPORT – Janice Crawford indicated that the Chamber this year will be completing a total revamp of our website with Chamber Works doing the work. The Chamber will also be acquiring 4 mobile applications for the Chamber. Other efforts this year include increasing our photo library with Karen Stancik’s help, participation in 8 trade shows including some in Montreal, doing some international marketing, incorporating a UPC code on this year’s map and directory, managing 3 info booths now (particularly helpful with the Scenic Vista being closed some now), a Portland radio campaign, and more. Janice thanked all members and sponsors, especially our Platinum Sponsors, for the confidence they show in the Chamber, trusting that we’re doing all that we can to take care of their businesses’ needs.

Best Regards, Bob Carper, President of the Board of Directors

Michelle Capozzoli moved that we adjourn the meeting; Kim Tibbetts seconded. Meeting adjourned around 4:55 p.m.

MWVCC Annual Meeting 2012

Mt Washington Valley Chamber Of Commerce STATEMENT OF ACTIVITIES

STATEMENT OF31, ACTIVITIES For the years ending July 2011 and 2012

Mt Washington Valley Chamber Of Commerce

STATEMENTOF OF FINANCIAL FINANCIAL POSITION STATEMENT POSITION July 31, 2012 and 2011 July 31, 2012 and 2011

for the Years Ended July 31, 2012 and 2011

Aug '11 - Jul 12

Aug '10 - Jul 11

REVENUE OPERATIONS Member Dues

308,493

304,530

Annual Meeting

19,929

20,148

Leadership Income

Jul 31, 12 ASSETS Current Assets

10,830

15,672

Non Profit Management Revenue

9,351

8,275

Cash & cash equivalents - undesignated

Interest Income

1,227

1,119

Cash & cash equivalents - board designated

Commissions

2,736

2,407

Other Operating Revenue

7,740

9,110

Accounts Receivable

360,306

361,260

Prepaid Expenses

Total OPERATIONS

Jul 31, 11

Total Current Assets

50,477

20,363

160,067

163,692

18,478

22,692

11,188

5,615

240,210

212,363

MARKETING 58,915

57,200

74,835

56,412

Map and Directory

Furniture, fixtures & equipment

32,980

29,480

Accumulated Depreciation

Chilly Chili Cook-off

8,795

7,607

Chamber Connections Sponsors

15,281

9,180

Fund Raising Revenue

13,677

13,695

9,370

10,980

10,405

10,888

Web Enhancement Package Golf Tournament Harvest to Holiday

9,691

9,598

Billboard

11,870

9,375

Other Marketing Revenue

29,319

42,866

275,138

280,573

635,443

641,833

Total MARKETING TOTAL REVENUE EXPENSES

93,771

90,162

-87,773

-90,162

5,998

246,208

212,363

Accounts Payable

22,485

28,124

Accrued payroll & related taxes

13,163

18,648

Deferred Revenue

61,592

26,352

Refundable advance

30,324

20,025

127,565

93,150

103,370

99,784

15,273

19,429

118,643

119,213

246,208

212,363

Property - Net TOTAL ASSETS LIABILITIES & EQUITY Current Liabilities

Total OPERATIONS EXPENSES

393,260

383,097

Total MARKETING EXPENSES

248,001

246,811

Total Current Liabilities

641,260

629,908

Net Assets

-5,817

11,925

TOTAL EXPENSES Decrease/Increase in Unrestricted net assets

Donations - temporarily restricted

15,273

19,429

Net assets released from restrictions

24,389

-25,237

Increase/Decrease in temporarily restricted net assets

39,662

-5,808

Increase/Decrease in net assets

33,845

6,117

Net assets at beginning of year

212,363

206,246

Net assets at the end of year

246,208

212,363

MWVCC Annual Meeting 2012

Unrestricted Temporarily restricted (MWVPA, NCVA, WMNA) Total Net Assets

Temporarily Restricted Net Asssets

Property

Business Expo Income JPP Matching Funds

TOTAL LIABILITIES & NET ASSETS

MWVCC Annual Meeting 2012

ELECTRONIC MARKETING AND SOCIAL MEDIA REPORT

STAFF DIRECTORY

Jason Robie • Ridgeview Technology

This past year was filled with plenty of highlights and a few bumps along the way. As most of you are aware, we launched a newly designed website in April. The feedback from the visitors and our members has been overwhelmingly positive. Visitors are enjoying the larger imagery, more logical interface and ease of navigation while our members appreciate the more focused navigation to their business listing pages. A large project like this does not come without its challenges. We learned valuable information about our web traffic tracking tools and continue to take large strides towards a more comprehensive understanding of our visitor’s behavior online. One of the largest increases in traffic we saw this year is with our blog at “mwvblog.wordpress.com”. This is the primary Internet-based outlet for our members’ press releases, store openings and other general information delivery. We continue to encourage all members to keep sending us your information and updates. This “casual” platform is certainly a fan-favorite and is a great way to get exposure for your business. We have increased our traffic to the blog by over 9,100 visitors!! That translates to an additional 25 people reading about your business EVERY DAY over last year. We’re excited about this growth and hope to continue it into the new fiscal year.

Janice Crawford Executive Director 603.356.5701 ext 303 janice@mtwashingtonvalley.org

Melody Nester Membership 603.356.5701 ext 302 melody@mtwashingtonvalley.org

Mary Seavey Events 603.356.5701 ext 305 mary@mtwashingtonvalley.org

Once again we saw a nice jump in the number of visitors using Google to locate the chamber’s website with an increase of 2,504 more searches. Interestingly Yahoo! and Bing numbers were both down a bit (27% and 12% respectively). Data like this helps us direct our efforts in Search Engine Optimization. The more popular search terms continue to focus on “North Conway”, “Mount Washington Valley” and of course “restaurants” and “lodging”. No secret there. Some of the more interesting terms that people used to find us this year included “chambre de commerce north conway”- 47 times, “haus” – 33 times and 31 people even wrote out in their search “mt washington valley chamber of commerce north conway nh”. It’s no secret social media is a strong place to gain exposure for your business. We continue to build our Facebook presence and are seeing the dividends in referral traffic and personal interactions on the page. Facebook referrals were up another 48% this year with a total of 1,887 visitors coming to the website from our Fan Page. We were successfully able to merge our duplicate pages and now have a solid fan-base of over 6,000. That is quite an audience that gets our (and your) message. In a given week, over 2,200 people are being exposed to the comments and press releases we are publishing. The 35-44 year old demographic continues to be the largest of our fan-base with nearly 30%. If we look at the full range from 25-54, they represent 72% of all of our fans. We are focusing some additional efforts this Winter into the social media world. With continued contests and focused advertising we hope to increase not only the number of fans, but (more importantly) the amount of traffic those efforts brings to our website and to our members’ businesses. If you would like to provide ideas or prizes for these contests, please give us a call.

Sarah Verney Office Manager/Lodging Liason 603-356-5701 ext.301 visitor@mtwashingtonvalley.org sarah@mtwashingtonvalley.org

Jaimie Crawford Social Media and Membership Assistance 603-356-5701 ext.300 webface@mtwashingtonvalley.org

Overall our website traffic was fantastic this year. With a total of 675,727 visitors and 4,137,431 pages viewed, we’re quite happy with the growth. In more basic terms, that was 1,846 people visiting the website every day and those people viewed 11,300 pages while they were there. That is about 6 pages per visit. The amount of time on the site averaged about 8 minutes per visitor. We have made requests for this in the past and would be remiss not to mention it here as well. We have over 6000 fans on Facebook, our blog had over 13,000 visitors reading it and our website boasts traffic of over 56,300 visitors per month. If you are not sending us events, specials, updates, etc. about your business, you are missing out on a TON of eyeballs and visitors! Take advantage of our marketing efforts by including your business! We are here to promote You!

MWVCC Annual Meeting 2012

2011-2012 IN REVIEW

The chamber’s PR program celebrated another successful year with coast-to-coast coverage of consumer tourism stories. How do we measure success for PR? • More than 452 million impressions created via newspaper, TV, magazine, and online stories. That’s nearly a halfbillion times that Mt Washington Valley appeared before sets of eyes in the past year. • The value? Close to a quarter million dollars would have had to have been spent in advertising dollars to generate this kind of coverage. Stories ranged from national publications like National Geographic, USA Today, New York Times, Wall Street Journal, Boston Globe, Yankee Magazine, NH Magazine, WBZ in Boston, WCSH in Portland and many other magazines and websites to regional coverage throughout New Hampshire, Maine and Massachusetts and local stories too. What did these stories cover? You name it from scenic charm, outdoor adventure, waterfalls, mountain facts and weather to shopping, dining lodging, attractions, ski resorts and XC Centers, regions and areas, sports feats, and personalities –appeared before many millions of readers and viewers. None of this coverage could be achieved without active media outreach through the chamber’s PR Program.

None of our active PR program would be possible without the help of very generous Mt Washington Valley businesses. Thank you to all the lodging, dining, attractions, retail and service members in hosting media who in turn provide stories to increase awareness about the hosting business and the Mt Washington Valley destination.

Marti Mayne • Maynley Marketing

Highlights of the PR Program include: • Six fall foliage reports, including photos provided by ski resorts and the Auto Road resulted in extensive coverage from meteorologists on Boston, Providence, Portland and Manchester TV stations throughout the fall foliage season. • National Geographic named North Conway among the top 25 ski towns in the world. This is an award that every business can use to help promote winter visits to the Valley. • TripAdvisor named North Conway the #1 most affordable ski town in the Northeast and the #2 most affordable ski town in the Country – a kudo that really helped to encourage visitors in our present economy. • Locally, a number of stories about Mt Washington Valley businesses, events or personalities appeared in Boston. com, Union Leader, SmarterTravel.com, Boston Herald, NH.com, Union Leader, Yankee.com, Concord Monitor, About.com New England and many more. • High profile websites including HuffingtonPost.com and AOL News, NPR.com, Examiner.com, Uptake.com. WickedLocal.com, Examiner.com, BucketTripper.com, Bellaonline, and many other travel or general consumer sites resulted in millions of impressions about Mt Washington Valley from stories on the web. • Mt Washington Valley hosted an editorial meeting of New England Travel Writers Network, resulting in extensive coverage on websites and newspapers around the region. • Additionally, Mt Washington Valley hosted 38 writers and guests including both American and Canadian journalists. This year, we’re planning a media event for ski writers and regional family travel journalists over the weekend of November 17th. At that time we’ll also plan to celebrate a number of milestone skiveraries, partner with Red Parka Pub’s 40th Anniversary, tour ski clubs and set a record for the world’s largest Snow Dance at Black Mountain (4-6pm, November 17), and we hope you’ll all be there to join in. Additionally, throughout the coming year, we expect to host upwards of 40 journalists from the U.S. and Canada. Capitalizing on an increase in Canadian visitors over the last year, we are also focusing concerted effort on outreach to Canadian media. We’ve already seen good results from these efforts with stories in the Montreal Gazette, Ottawa Citizen and Toronto Star. We’ll continue to host Canadian media and increase our outreach and messaging to traditional and new Canadian media too.

MWVCC Annual Meeting 2012

Marti Mayne • Maynley Marketing

ABOUT THE SNOW We all know what happens when the Meteorologists in Boston, Manchester, Providence and Portland say it’s going to rain on a January or February weekend. An audible groan can be heard among ski resorts, XC centers and lodging properties in the Valley as plans change and cancellations occur. Four years ago, the Mt. Washington Valley Chamber of Commerce launched a concerted campaign to address meteorologists in New England with a campaign designed exclusively to provide information about winter ski and travel conditions in the Valley. The program was tremendously well accepted by New England meteorologists. The enthusiastic feedback from weather men and women was exceeded only by the great coverage for skiing in Mt Washington Valley over the past three years. In fact, at a Ski NH meeting over last summer, meteorologists pointed to the chamber’s program as an example for all New England ski resorts. Once again his winter, with the help of a JPP grant matched with funds from the ski resorts, the chamber and ski resorts will once again work with meteorologists to provide up-to-date information, forecasts, photos and video footage and ongoing communication offering an upbeat and accurate view of the weather in Mt. Washington Valley on a consistent basis. Last year what was formerly dubbed “the meteorologists project” was renamed ABOUT THE SNOW, and will now expand to include a skier outreach and expanded social media component. Each week we’ll send the ABOUT THE SNOW newsletter to those who’ve signed up to receive information about skiing, events and snowmobiling in Mt Washington Valley. This newsletter will offer insight into snow conditions and forecasts, include offers from ski resorts and winter-related business, and highlight one lodging package and a “tip of the week” each week. We’ll also include contests which will be tied into the contests offered on the chamber’s website, which will drive respondents to the Facebook page to post answers. This newsletter will be loaded with recent photos of ski conditions; the same photos that were mailed to meteorologists for mentions on-air. We have nearly 5000 names of people who’ve indicated an interest in receiving ski and winter information. We’re planning a focused Facebook and Twitter program this year, offering up-to-date information and photos about the snow to skiers throughout the country. This year for the first time we’re also engaging an aggressive advertising campaign on Facebook to help build the chamber’s fan base and drive traffic to the chamber’s website and a new ABOUT THE SNOW page that’ll focus on all things winter. Photos will also be uploaded to the Chamber’s Flickr account for usage by members too and will also be posted to a new Pinterest page too. So as you can see, we’ll tie the traditional and social based marketing outreach from the chamber carefully into the ABOUT THE SNOW project. Yet, we can’t do this without input from all the chamber members. Please send your photos to me, at pr@ mtwashingtonvalley.org or info@maynelymarketing.com and we will use them. Our needs for photos are greater than ever, so please send photos – especially those that are about the snow – throughout the year. It can be a photo of the snow in your backyard or fun in the snow at your business. We will credit the photographer and/or the business too.

MWVCC Annual Meeting 2012

Please VOTE on November 6, 2012

BOARD OF DIRECTORS 2012 - 2013 OFFICERS:

DIRECTORS:

Greg Frizzell, President Mt Washington Radio 603.356.8870

Jackie Goodhart OMNI -Mt. Washington Resort 603.278.1000

Dr. Michelle Capozzoli, Vice President Colonial Motel & Granite State College 603.356.5178

Jeff Smith Northway Bank 603.356.8010

Kim Tibbetts, Treasurer Debit One 603.356.6231

EXECUTIVE BOARD: Kim Tibbetts Debit One 603.356.6231 Janice Crawford MWVCC 603.356.5701 Greg Frizzell Mt Washington Radio 603.356.8870 Dick Schwalbenberg Attitash Mountain Village 603.374.6500 Dr. Michelle Capozzoli Colonial Motel & Granite State College 603.356.5178

MWVCC Annual Meeting 2012

Donald Ekberg Ekberg & Associates 603.356.5421 Rob Peterson Valley Orignals 603.356.6862 Doug Holmes Cranmore Mountain Resort 603.356.5543 Dick Schwalbenberg Attitash Mountain Village 603.374.6500 Jack Dunbar Varsity Beverage 603.447.5445 Gordon Cormack Cormack Construction Management, Inc. 603.367.8272 Randy Perkins Public Service of New Hampshire 603.969.8374 Suzanne Brown NH Institute of Agriculture & Forestry 603.969.9996

STANDING COMMITTEE CHAIRS: Jackie Goodhart Membership Michael Kline Events Ed Bergeron Eastern Slope Airport Authority 603.356.6936 Dr. Michelle Capozzoli Lodging 603.356.5178 Jeff Smith 2012 Strategic Plan 603.356-8010 ADVISORY BOARD: Jac Cuddy MWVEC 603.447.6622

Thank You Al l for Your Suppor t ! Th ank Yo u to th e MW V Ch am be r of Co m m e rce & Mt. W ash ingto n V alle y Eco no m ic Co uncil. Congratulations to th e A w ard W inne rs ! Paid f or by Ri ch ar d i f or Sh er i ff - Fiscal A gen t Pen n y Ri ch ar d i

Robert Frost Charter School would like to thank the COMMUNITY for their support in our inaugural year of operation. Your donations and VOLUNTEERISM have helped to build and strengthen FREE Public School Choice in the Mt. Washington Valley. In our quest to create

LIFE-LONG LEARNERS,

RFCS looks forward to partnering with LOCAL BUSINESSES, as we strive together to provide students the opportunity to develop

21st CENTURY SKILLS.

Peter Edwards NCVA 603.356.9294 Janice Crawford MWVCC 603.356.5701 Bob Carper NH Log & Timber Homes 603.822.2253 Brenda Leavitt Badger Realty 603.356.5757

1675 White Mtn Hwy North Conway, NH 03860 www.RobertFrostCharterSchool.org 603-356-6332 info@RobertFrostCharterSchool.org MWVCC Annual Meeting 2012

DEBIT ONE BOOKKEEPING

For

• Weekly, monthly and quarterly bookkeeping and payroll services

County Commissioner

• Tax returns for individuals, small business (schedule C), partnerships, etc. • Clients include but not limited to restaurants, homeowner associations, non-profits, retail

Fresh Energy. Fresh Perspective. Fresh Ideas.

71 Hobbs Street, Suite 301, Conway NH 03818 603-447-1000 kim@debitone.biz www.debitone.biz

Erik Corbett for Carroll County Commissioner PO Box 456 Glen NH 03838 erik.corbett79@gmail.com www.facebook.com/ErikCorbettForCarrollCountyCommissioner

PROFESSIONAL PAINTING | DRYWALL | MAINTENANCE

Open for tastings and tours! Saturday and Sunday 1 - 5p www.saphousemeadery.com

6 Folsom Rd Ct Ctr. Ossipee, NH 03814 603-539-1672

NH: 603.356.6550 • MA: 978.532.0270

Specializing in the Service & Maintenance of all Sunrooms. Get on our Bi-Annual Sunroom maintenance plan! INCLUDING:

• Resealing Aluminum to Glass. • Checking & Repairing Damaged Flashing Areas Where Sunroom Meets Building. • Replacement of Fogged Glass.

• Inspect for Basewall Water Damage. • Sales & Repair of Manual and Electric Interior & Exterior shades. • Glass Cleaning

We Offer Free Estimates and Affordable Rates!

Owned & Operated by Rickie L. Tibbetts, a native of the Mount Washington Valley.

Rickie has been a part of the painting business for over 38 years and brings great knowledge and experience to his clients. RLT Painting offers both interior/exterior painting and boasts a great reputation with residential property owners, home owners associations and large commercial businesses.

Commercial and Residential Interior & Exterior Painting Drywall • Sprayed Textured Ceilings • Wallpaper Commercial and Association Maintenance Contracts FREE ESTIMATES Commercial & Residential Shades: Sales and Repair

REFERENCES AVAILABLE UPON REQUEST 28 Beechnut Drive, North Conway, NH 03860 rltpainting@roadrunner.com 603-356-3998 Fax 603-356-2691

MWVCC Annual Meeting 2012

Explore New England Reach more than 2 million New England Travelers

Keeping Traditions Alive and Communities United! Please consider becoming a Community Celebrations Caretaker and help Conway Recreation, the Town of Conway and the Mt. Washington Valley Preservation Association in their efforts to produce these special events for our communities.

Target active, affluent travelers with Explore New England, the region’s best print & online trip-planning resource. Appearing online at explorenewengland.com and every Sunday in The Boston Globe and the Worcester Sunday Telegram.

STEPHEN

MURRAY

CARROLL COUNTY ATTORNEY

For information, or to advertise, please contact: Al Couch 603-433-5603 a_couch@globe.com

Please vote for quality law enforcement November 6 Dedicated to making the Mt. Washington Valley a better place to live, work and visit through effective prosecution, leadership and responsible management. Seeking justice for victims and the community.

murrayforcountyattorney.com Paid for by Stephen Murray for Carroll County Attorney Stephen Murray Fiscal Agent PO Box 1084 Wolfeboro, NH 03894

MWVCC Annual Meeting 2012

November 24, 2012 at 5:30 Schouler Park, North Conway Village Tree Lighting, Skating Rink and Warming Hut Ribbon Cutting Featuring a scene from “How The Grinch Stole Christmas” from M&D Productions

December 1, 2012 Holiday Spirit Conway Village Christmas Parade, Tree Lighting Wreath Hanging and Holiday on Ice Skating Show

FREE Movie at the Majestic Theater - TBA 1:30 to 3 • Free Photos with Santa - Northway Bank 3:30 Elves on Parade 4:30 Tree Lighting and Wreath Hanging 6:15 Holiday on Ice Skating Show at Ham Arena

For information on how you can help please call 356-5701 or email mwvpa@mtwashingtonvalley.org MWVCC Annual Meeting 2012

CONGRATULATIONS MWV CHAMBER ON 100 YEARS OF VALLEY SERVICE cêçã=óçìê=ÑêáÉåÇë=~í== íÜÉ=éêçéÉêíáÉë=çÑ= =

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STATE REPRESENTATIVE DISTRICT 2 (CONWAY, EATON, CHATHAM, HALE’S LOCATION)

KAREN C. UMBERGER FRANK McCARTHY DICK McCLURE

Save time buy your ticket on-line! Purchase and print your tickets right from home. Why would anyone drive?

EXPERIENCE, LEADERSHIP, INTEGRITY FOCUSED ON NEW HAMPSHIRE’S ECONOMIC CHALLENGES AGAINST A STATE SALES OR INCOME TAX REDUCE BUSINESS TAXATION AND REGULATION PROTECT AND PRESERVE THE ENVIRONMENT Friends of Karen Umberger, Jim Umberger, Treasurer PO Box 186, Kersarge, NH 03847

Campaign to Re-elect Frank McCarthy, Terry McCarthy, Fiscal Agent PO Box 876, Conway, NH 03818

McClure for State Rep, Peg Devine, Treasurer 71 Samuel Hale Dr, Hale’s Location, NH 03860

INFORMATION CENTER: 1-800-639-3317 www.concordcoachlines.com

MWVCC Annual Meeting 2012

SILENT AUCTION ITEMS

Great Gift Ideas Silver Paw Pet Tags Kahuna Laguna Mountain Top Music Cormack Construction PSNH Northeast Snowmobile Rentals Kokopelli Good Vibes Salvatore Michael’s Funky Bubble Soyfire Waterford, Wedgwood, Royal Doulton US Cellular Home Depot Fields of Ambrosia Cabot Creamery Shop in MWV MWVCC Androscoggin Valley Country Club StoryLand Majestic Hometown Theatre Sap House Meadery Zeb’s

Custom, durable, locally made silver pet tag 2 Passes to Kahuna Laguna Gift Certificate for Music Lessons or Ensembles Cutting Board Energy Efficiency Basket Full day on a single or double snowmobile Gift Certificate 4 bags of Locally Roasted Specialty Coffee Custom / original oil painting, framed Gift Basket Gift Basket Two 5-piece Friendly Village Place Settings & $25 Gift Cert Car Charger with USB Port His & Her Tool Bags Gift Basket Gift Basket $25 G.C. to Settlers’ Green & $25 G.C. to Fields of Ambrosia Celebrate MW Valley + the Kanc - Puzzle, Poster & Plaque Greens Fees for 2 4 Day Passes 4 Pack of Tickets to Majestic Theatre Gift Certificate White Mountains Breakfast Gift Crate

Value $24.95 $80.00 $50.00 $40.00 $75.00 $205.00 $50.00 $40.00 $79.99 $60.00 $80.00 $105.00 $29.95 $250.00 $100.00 $75.00 $50.00 $50.00 $70.00 $115.96 $32.00 $50.00 $39.99

Min. Bid $10.00 $25.00 $20.00 $12.00 $25.00 $80.00 $20.00 $12.00 $24.00 $10.00 $24.00 $40.00 $10.00 $60.00 $25.00 $10.00 $15.00 $10.00 $20.00 $25.00 $9.60 $10.00 $12.00

Holiday Fun, Food & Gifts Santa’s Village Royalty Inn Salem Wax Museum & Salem Witch Village Salem Wax Museum & Salem Witch Village Sweet Maple Café MWVCC Earth & Fire / League of NH Craftsmen

4 tickets to Santa’s Village 2012 Season Santa’s Village at Christmastime - Stay & Play Salem Hysteria Package - inc. 10 admissions & mementos “Witches, Ghosts & More” reading collection of 12 books Strawberry Rhubarb Pie with gift basket Pumpkin Pie Hand Blown Glass Pumpkin by Philip Jacobs

$104.00 $250.00 $260.00 $238.00 $65.00 $35.00 $175.00

$40.00 $75.00 $100.00 $50.00 $15.00 $10.50 $52.50

4 Week Television Campaign (84 Ads) Financial Plan with David Brochu 1000 Business Cards Ice Sculpture - will provide sculpture & demonstration of ice carving at an event

$750.00 1,000.00 $91.00 $200.00

$200.00 $200.00 $27.30 $60.00

Business Smart White Mountains TV16 KLEOSSUM advisors Mount Washington Graph-FX & Printing Inspirational Ice

MWVCC Annual Meeting 2012

Taking Care of You! Alexis Brochu Nina’s Massage & Bodywork Shoppe MyDiscover.org Great Getaways Cape Ann Chamber of Commerce Attitash Mountain Village Nordic Village Newport Group/North Conway Grand Omni Mount Washington Resort Residence Inn by Marriott Red Jacket Mountain View Resort & Water Park Ski/Snow Play & Adventure in MWV Northeast Snowmobile Rentals Attitash Mountain Resort Wildcat Mountain Resort Shawnee Peak King Pine Bretton Woods Cranmore Mountain Resort Great Glen Trails Outdoor Center Mt Washington Valley Ski Touring Jackson Ski Touring Bear Notch Ski Touring Center Eastern Mountain Sports Eastern Mountain Sports Mt Washington Auto Road Mt Washington Auto Road Dining in MWV Red Jacket Mountain View Resort & Water Park The White Mountain Hotel & Resort The White Mountain Hotel & Resort Muddy Moose Restaurant & Pub Shovel Handle Pub The Notchland Inn

Value Intro to TRX Class for 6 at Cranmore $66.00 One 30-Minute Massage $35.00 Full Evaluation/Mental Health or Wellness 2.5 Hour Session $400.00 with Peter Stone

Min. Bid $25.00 $10.50 $30.00

3-Night Stay at Atlantis Oceanfront Inn in Gloucester Two Night Stay in a Mountain Home slopeside at Attitash 1 Night Stay Two Night Midweek Stay at Hyannis Harbor Hotel in Hyannis, Mass. 1-Night Stay at Omni New Haven at Yale in CT, includes breakfast for two One Night Stay in Studio Suite in Portland, ME Cape Cod Stay

$750.00 $1,000.00 $150.00 $300.00

$225.00 $250.00 $45.00 $90.00

$300.00

$90.00

$200.00 $150.00

$60.00 $45.00

Full day on a single or double snowmobile 2 Admission Passes 2 Admission Passes 2 One Day Lift Tickets 2 Admission Passes 2 Admission Passes 2 Admission Passes 2 Admission Passes 2 Admission Passes 2 Admission Passes 2 Admission Passes Climbing Lesson Snowshoe or X-C Weekend Demo Package - inc. product 2 Auto Road Passes One Snow Coach ticket

$205.00 $140.00 $140.00 $112.00 $94.00 $158.00 $128.00 $38.00 $30.00 $42.00 $30.00 $150.00 $150.00 $70.00 $45.00

$80.00 $40.00 $40.00 $30.00 $30.00 $48.00 $40.00 $11.00 $5.00 $15.00 $5.00 $45.00 $45.00 $20.00 $10.00

Prime Rib Dinner for 4

$96.00

$28.80

$22.50 $75.00 Dinner $15.00 $50.00 Brunch $7.50 $25.00 Gift Certificate $15.00 $50.00 Gift Certificate $50.00 $15.00 Gift Certificate Toward Dinner or Stay MWVCC Annual Meeting 2012 29

PAID FOR BY THE COMMITTEE TO ELECT DOROTHY SOLOMON

RESTORE BALANCE

Dick

POLLOCK Carroll County District 2 Conway, Eaton, Chatham Hale’s Location 30

MWVCC Annual Meeting 2012

RETIREMENT! RETIREMENT! What’s your plan? What’s RETIREMENT! What’s your your plan? plan? Deni DuFault, CLU, ChFC For assistance with your Retirement Planning please call:

For assistance with your Retirement Planning please call: For assistance with your Retirement Planning please call:

What’s your plan? Deni DuFault, CLU, ChFC Financial Consultant Deni DuFault, CLU, ChFC For assistance with your Retirement Planning please call: PO Box 8, Glen NH 03838 Financial Consultant Financial Consultant Deni DuFault, CLU, ChFC (603)Glen 383-9400 PO Box NH POFinancial Box 8, 8, Glen NH 03838 03838 Consultant (603) 383-9400 (603) 383-9400 PO Box 8, Glen NH 03838 Securities offered through Investors Capital Corporation, Member FINRA, SIPC Securities offered through Investors Capital Corporation, Member FINRA, SIPC Advisory Services offered through Investors Capital Advisory Advisory Services offered through Investors Capital Advisory (603) 383-9400 230 Broadway, Lynnfield MA 01940 – 800-949-1422 230 Broadway, Lynnfield MA 01940 – 800-949-1422 Securities offered through Investors Capital Corporation, Member FINRA, SIPC Advisory Services offered through Investors Capital Advisory 230 Broadway, Lynnfield MA 01940 – 800-949-1422

Securities offered through Investors Capital Corporation, Member FINRA, SIPC Advisory Services offered through Investors Capital Advisory 230 Broadway, Lynnfield MA 01940 – 800-949-1422

PROFESSIONAL ASSOCIATION Certified Accountants Certified Public Accountants 10 North Conway, Conway, NH NH03860 03860 10Duprey Duprey Road, Road, North (603) www.lmrpa.com (603) 356-6358 • www.lmrpa.com MWVCC Annual Meeting 2012

VOTE to re-elect

Visit us at The Conway Marketplace Between Best Regards and Bea’s Cafe

Thank you for making New Hampshire the best place to live!

Come see how our Flower Business has grown • Outstanding Customer Service • Unique Arrangement Design • Specializing in Weddings, Funerals & All Events Monday - Friday 9 - 5 • Saturday 9 - 2 Please call Elaine or Michelle today at 603-447-8878

ruthiesflowershop.com

ROBIN J. GORDON carroll county attorney EXPERIENCE: • 12 YEARS CARROLL COUNTY ATTORNEY • 22 YEARS CRIMINAL JUSTICE • WORKS WITH LAW ENFORCEMENT LEADERSHIP: • MANAGED A BUDGET OF OVER $400,000 • MANAGED 6 FULL-TIME STAFF MEMBERS paid for by the committee to re-elect robin j. gordon

Zeb’s General Store Congratulates all the White Mountain Treasures for 2012 Bayard Kennett Peter Pinkham Kenneth Cargill Cindy Russell

and a Special Salute to the winner of the Bob Morrell Award for 2012!

MWVCC Annual Meeting 2012

The Carroll County Republican Committee Is Grateful To

Executive Councilor Raymond S. Burton

Make Your Christmas Party Reservations Now ... the holidays will be here before you are ready!

$26 pp

for parties of 6 or more

Includes Hors d’oeuvres, Caesar Salad, Baked Bread, Choice of Entree, Dessert, Coffee or Tea, Tax and Gratuity

for thirty-four years of stellar service to the people of new hampshire

HORS D’OEUVRES PLATTER

“... up in the Mountains of New Hampshire, God Almighty has hung out a sign to show that there He makes men.” Daniel Webster

ccnhgop.com nomorenanny@gmail.com

A platter on each table with shrimp cocktail, scallops wrapped in bacon, balsamic & honey chicken satay and wild mushrooms in phyllo triangles

ENTREES Smoked Aged Prime Rib of Beef

The Ultimate! Smoked and roasted with oak wood. Served with horseradish sauce.

Baked Haddock with Lobster Stuffing

Lobster stuffed haddock with a sundried tomato and garlic cream sauce.

Marsala Style Chicken

Seasoned and floured chicken escalope sauteed with mushrooms, garlic, Marsala wine finished with whole butter. Served over homemade fettuccine.

MyDiscover Incorporated A New Hampshire 501-‐C(4) Nonprofit Organization

Discover freedom from addiction! The addictions field has evolved significantly since 1956, when the World Health Organization classified addiction as a disease. Times have changed. Cognitive behavioral science leads today, with cutting-‐edge techniques to help you make the discovery from within to achieve effective, long-‐lasting change.

Peter Stone,MA,CAS,MLADC,CART

Master of Arts Counseling Psychology Board Certified Addiction Specialist New Hampshire Master Licensed Alcohol Drug Counselor National Certified Anger Resolution Therapist

Call: 603-‐702-‐0117 or peterstone@MyDiscover.org

SUBSTANCE ABUSE SERVIES ANGER MANAGEMENT SERVICES DOMESTIC ABUSE SERVICES Alcohol & Drug Counseling Evaluation & Training Evaluation Relapse Prevention Plans Stress Management Education Evaluation & Awareness Conflict Resolution Empathy Training Co-‐occurring mood disorders Cognitive Problem Solving Counseling 2757 White Mountain Highway North Conway, New Hampshire 03860 www.MyDiscover.org

Seafood Newburg

A plethora of seafood in a sherried lobster cream served over a delicate pastry.

Winter Risotto

Enjoying Our 43rd Year!

Custom and Estate Jewelry Jewelers and Goldsmiths In-House Congratulations 2012 White Mountains Treasures Bayard Kennett, Peter Pinkham Kenneth Cargill & Cindy Russell 2448 South Main Street North Conway, NH 603-356-5819

www.NorthCountryFairJewelers.com 34

MWVCC Annual Meeting 2012

Caramelized root vegetables tossed in savory pumpkin risotto with fried parsnip and tossed pumpkin seeds.

Veal with Crabmeat and Asparagus (Oscar)

Scallops of veal sauteed win butter, topped with crabmeat and asparagus. Crowned with hollandaise.

Lamb with Fresh Rosemary

A fresh domestic lamb shank braised with celery, onions, carrots, mushrooms, bay leaves, rosemary, thyme, beef stock and red wine. Served with a sauce made from fresh vegetables and Madeira wine.

DESSERT Gingerbread

Homemade gingerbread served warm with peppermint ice cream and cinnamon anglaise

www.StonehurstManor.com 3351 White Mountain Hwy., North Conway

For party reservations & information call Heidi or Peter at 356-3113

MWVCC Annual Meeting 2012

The White Mountains Treasure Award The Mt. Washington Valley Chamber of Commerce is very pleased to honor these individuals for the tremendous contributions they have made to the Mt. Washington Valley. These individuals have demonstrated outstanding and consistent caring for the improvement of the Valley and the quality of life for the residents of our many communities without the expectation of reward or commendation. Their bios in the program read like a national Who’s Who. Without them we would not have the very important social services, business support, and entrepreneurism that have gone into making our valley a quality place to live, raise a family and work. The board of directors and staff of Woodlands Credit Union would like to extend congratulations to all the White Mountains Treasures.

Bayard Kennett Peter Pinkham Cindy Russell Ken Cargill

Thank you!

We appreciate Woodlands Credit Union’s enthusiastic sponsorship of this award. It is with great pleasure that I offer a hearty congratulations from the Mt Washington Valley Chamber of Commerce Board of Directors, staff and volunteers to this year’s recipients of the White Mountains Treasure Award. With great respect, Bob Carper, President, MWVCC

MWVCC Annual Meeting 2012

2012 White Mountains Treasure Cindy Russell

2012 White Mountains Treasure Ken Cargill

Everyone in the Valley knows Cindy as the “Arts Jubilee Lady” and well so as she has been associated with Arts Jubilee for its entire thirty years.

During his 25 years of practicing law in the Valley, Ken has served as moderator for the Town of Conway, school moderator for the Town of Tamworth and has served on numerous Boards of Directors and as a trustee of numerous valley organizations.

Cindy’s undergraduate work was done at the Crane School of Music, SUNY, Potsdam, New York. Her graduate work was done at the Hart School of Music in Hartford, Connecticut. Coming to the Valley in 1979 as a housewife and mother of three, she also taught music in the schools in both Bartlett and Tamworth. In 1983 Cindy was tapped to be the first Executive Director of Arts Jubilee, a position that she still holds today. She acquired her event planning skills from the on-the-job training that went with that position of coordinating summer performing arts events here in the Valley. While Arts Jubilee’s focus is presenting concerts, other requirements such as acquiring sponsors, producing collateral material, press relations, and general organizational management are all done by Cindy as part of her job. Since 1991, Cindy has been serving other organizations in addition to Arts Jubilee and founded Monarch Events which presently also serves White Mountains Musical Arts. Other organizations formerly served by Monarch Events include both First Night and the Mount Washington Valley’s New Year Festival, Conway’s 4th of July Celebration, the Polar Express, the Bunny Express, the Easter Parade, the 2000 Jackson, NH Bicentennial Celebration, and the 2001 Council on State Governments Eastern Regional Conference. Cindy has also been responsible in the past for both the Audi-Mt. Washington Auto Road Bicycle Hillclimb and the Audi-Mount Washington Auto Road Motorsport Hillclimb. Cindy’s Community involvement goes from being a local church choir director to chairing major fund raising and restoration events. She was the Chairman of the Conway Whitaker Home site Master Plan Committee and helped to shape that site into what it is today, a community based recreation site serving the residents of Conway and visitors year round. Cindy also served as Chairman of the Citizen’s Committee which created the Connie Davis Watson Park in North Conway and Chairman of the Restoration Project for the Mineral Springs House near the new Kennett High School. She also helped to establish the Salyards Center for the Arts in Conway.

However, it is Ken’s quiet and effective service as counsel and advisor to more than 50 non-profit boards that allows him to make an imprint warranting his consideration as a Valley Treasure. Ken has supported involvement of all attorneys at Cooper Cargill Chant PA in service to the Valley. Every lawyer at the firm serves on more than one board and all regularly seek out Ken’s counsel with their boards, on issues of corporate governance, board management, financing, land transactions, capital campaigns, conflicts and everything else. The list of Boards served by CCC lawyers with Ken’s quiet, regular behind the scene help includes, but is not limited to the MWV Velo Club, West Main Recreation (The Ham Arena), Pemi Fish and Game, the MWV Lacrosse Club, Friends of Tuckermans Ravine, the Millen Foundation, the Kennett Football boosters, the MWV Cal Ripken League, MWV Ski Touring, MWV Soccer, Eastern Slope Ski Club and the Tamworth Outing Club, Friends of Conway Recreation, and the Wildcat Comps Ski Club, the Mount Washington Valley Economic Council, the Chamber, the Pequawket Foundation, the Rotary Club, the Waldorf School, the Upper Saco Valley Land Trust, the MWV Children’s Museum, numerous family foundations, other arts education and civic endeavors, Ken Cargill is the very quiet straw that stirs the drink and makes sure things are done right, and by the book, for countless Valley non-profits.

As the well-respected event planner and manager for the Mount Washington Valley, Cindy has served countless non-profit organizations or companies whose events have benefited non-profit organizations and the citizens of the Mount Washington Valley. She has enriched our lives and made the Valley a better place to live and is truly a White Mountains Treasure.

MWVCC Annual Meeting 2012

2012 White Mountains Treasure Bayard Kennett

2012 White Mountains Treasure Peter Pinkham

Bayard moved back to the Mt. Washington Valley in 1977 to manage his family’s realty and land holding companies. As he immersed himself in the family businesses he also joined several community boards.

Peter bought Eastern Slope Inn in the late fifties. He was a founder of the Chamber of Commerce and a shareholder and Director of Attitash where he invented Free Style Skiing, holding the first FS competitions in the world in 1966. He helped bring snowmaking to the Valley, worked on promotions to create the Mt. Washington Valley brand and taught Junior Program.

His community commitment over the years has included Conway Board of Selectman, Conway School Board, Conway Fire Department, Conway Precinct Commissioner, Ham Arena Board, Memorial Hospital Board of Trustees, Tech Village Realty Board of Directors, Little League Coach, Flag Football Coach and Kennett High Boosters. In addition to being committed to his community, Bayard is a great father, husband and businessman. Thirty years of commercial brokerage experience and a century of family history in Mt. Washington Valley have provided Bayard with a wealth of experience and a clear understanding of the business climate in Mt. Washington Valley. Bayard’s dedication to all of the above makes him a true White Mountains Treasure.

Peter served on the Town of Conway School Board and the Budget Committee and was a Conway Selectman for 6 years and Town Moderator for several years. In the early 90’s, he headed the Chamber of Commerce. He founded a Children’s Theatre Company (Piett Pipper) and a Community Theatre (Resort Players), wrote several musical comedies (book, music and lyrics) which were performed at Eastern Slope Inn Playhouse and a short musical celebrating the Cranmore 50th Anniversary. He is the author of two mystery novels and many short stories set in Mt. Washington Valley. Peter was an avid skier; New England ranked tennis player and hiker. Peter is an owner/broker of Pinkham Real Estate, the oldest Real Estate Company in the Valley, where he continues working 6 days each week. Peter’s dedication to all of the above makes him a true White Mountains Treasure.

MWVCC Annual Meeting 2012

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Call the local heroes at 800-360-3000 or visit ChalmersInsuranceGroup.com

CPA, CFP®

FINANCIAL PLANNING & INVESTMENT MANAGEMENT

Myles J. Crowe Registered Principal

Jackson, NH 03846 www.mjcrowe.com

Tel: 603.383.9614 mjc@mjcrowe.com

Securities offered through Cambridge Investment Research, Inc, Member FINRA.SIPC. M.J.Crowe, CPA CFP® and Cambridge Investment Research, Inc are not affiliated. 42

MWVCC Annual Meeting 2012

Norman Tregenza

“While you are away we are at your service 24 hours a day.....”

“While you are away we are at your service 24 hours a day…..” “We provide a wide array of services

" We provide wide arrayof of catering toa the needs theservices Vacation catering to “While you are away we are at your service 24 hours a day….. ” the owner needs(oroflocal the Vacation owner home that needshome a handthat whileneeds on vacation), (or local a handthroughout while on vacation), for " We provide a wideMountains. array ofFrom services catering to the Whitethroughout detailedMountains. the White State Representative the needs the Vacation home owner property checks,offreeze From detailedmonitoring, propertyand checks, freeze “While you are away we are at your service 24 hours a day….. ” 24-hour emergency call outs, to (or localmonitoring, that needsand a hand on vacation), Albany, Bartlett, Chatham, 24-hrwhile emergency call outs, cleaning, stocking the fridge and all the Conways, Eaton, Freedom, Jackson, throughout the White Mountains. " We provide asnowplowing, widetoarray of services catering to cleaning, stocking the fridge and our goal is to make Hale’s Location, Hart’s Location, the needs of the Vacation home owner From detailed property checks, freeze snowplowing, goal isastoworry make Vacation Vacation home our ownership Madison, Tamworth (ormonitoring, local thatfree needs a hand while on vacation),iscall outs, 24-hr emergency asand possible while the home ownership as worry freeowner as possible while throughout the White Mountains. away, well as during stay.” their and cleaning, the the owner isasaway, asstocking well astheir during stay." Fromtodetailed property checks, freezefridge

• Repealing unreasonable regulations on job creators • Protecting Your Liberty • Rebuild/Repair Crumbling Roads in Carroll County • Reducing the Rooms & Meals Tax • Prevent the Bathroom Bill, Which Would Injure Our Tourism, From Being Re-filed This ad paid for by Mount Washington Valley Campaign Fund to Elect Tregenza Lisa Hayford, Fiscal Agent, P.O. Box 205, Madison NH 03849

snowplowing, ouremergency goal is tocallmake monitoring, and 24-hr outs, Vacation

Please visit our website a tocomplete listfree of services. cleaning, stocking the our fridge and while homefor ownership as worry as possible

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Thank you

2 Common Court North Conway, NH

1498 White Mtn. Highway North Conway, NH

chamber of commerce

MT. WASHINGTON VALLEY economic council

19 Barnes Road North Conway, NH

for your efforts. “I look forward to working with your members to improve New Hampshire’s business climate and encourage job growth in the Mount Washington Valley.”

State Senator Jeb Bradley 44

MWVCC Annual Meeting 2012

Onsite Management : Leasing Info :

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MWVCC Annual Meeting 2012

Recipe For Success If your company or organization is searching for the perfect setting to brainstorm, strategize, and team build, look no further than the Red Jacket Mountain View Resort. With over 12,000 square feet of flexible meeting space, we offer a number of conference and event rooms for groups of up to 300 people. Complete Meeting Package available for groups of six or more people at $37.50 per person including one refreshment break, luncheon, meeting space, standard audio-visual equipment, and high speed internet access. Tax and admin fee excluded.

Call the Red Jacket Sales Office today at 603-356-5411 x580 to book your next “recipe for success.”

www.redjacketmountainview.com • 603-356-5411 46

MWVCC Annual Meeting 2012

THANK YOU TO OUR SPONSORS

Presenting Sponsor

Host Sponsor

Supporting Sponsors

White Mountains Treasure Sponsor

In-Kind Sponsors

and Gift Bag Donors

4 Our Kids Recycling Service Bank of New Hampshire Blue Loon Transit Cooper Cargill Chant, PA General Linen Service Center Limelight Products Lindt Chocolate Shop Ragged Mountain Equipment, Inc. The Funky Bubble The Metropolitan Coffee House The Rugged Mill The UPS Store US Cellular Varsity Beverage (Pepsi) Visiting Nurse Home Care & Hospice of Carroll County MWVCC Annual Meeting 2012

Maynard F. Thomson for State Representative Albany, Freedom, Madison & Tamworth

Republican—Democrat—Undeclared? Sure, I’m a Republican. But there’s a serious threat facing all of us: New Hampshire’s population’s aging. Our economy’s declining. Young people are leaving. Incomes are falling. Old political debates and empty slogans are blocking vital changes. This isn’t a Republican or Democrat problem--this is a challenge to all of us. We need a far more productive economy for today’s working population to have better lives, and so our children and grandchildren can have a future in New Hampshire.

www.maynardfthomson.com Paid for by M. Thomson, PO Box 257, Freedom, NH. Laura Thomson, Fiscal Agent

We make a living by what we do, but we make a life by what we give. Winston Churchill

Congratulations to Bayard Kennett on his recognition as a committed community leader, wonderful husband, father, grandfather and a successful businessman. Bayard is a White Mountains Treasure!

RE/MAX Presidential, 3280White Mountain Highway, North Conway, NH 03860 * 603-356-9444 • www.mwvre.com

MWVCC Annual Meeting 2012

Congratulations 2012 Congratulations 2011 White Mountains Treasures White Mountains Treasures Peter Pinkham David Emerson, Joan Lanoie, Howie Bayard Wemyss Kennett and NH DOT Kenneth Cargill Cindy Russell Congratulations Bob Morrell Recipient The Hoyt Family Congratulations Bob Morrell Recipient

Androscoggin Valley Country Club Bridgton Highlands Country Club Haleâ&#x20AC;&#x2122;s Location Golf Course Indian Mound Golf Club Mount Washington Resort Golf Club Mountain View Grand Resort and Spa Golf Course North Conway Country Club Province Lake Golf Waumbek Country Club Wentworth Golf Club

The Road to the Links heads straight to the White Mountains of New Hampshire! From scenic and challenging 9-hole family courses to 18-hole championship venues, youâ&#x20AC;&#x2122;ll find much more than great golf! 10 distinct golfing experiences with over 200 holes of golf. These spectacularly scenic courses make the region a must-play for golfers. For more on golf and midweek golf packages

Call 1-800-367-3364 or visit golfmwv.com

MWVCC Annual Meeting 2012

Thursday, November 8 or Monday, December 10 from 10 AM to NOON Granite State College at the Tech Center in Conway

MWVCC 12TH ANNUAL GOLF TOURNAMENT Friday, May 17, 2013 Indian Mound Golf Course

15TH ANNUAL BUSINESS EXPO Tuesday, May 14, 2013

Saturday, March 2, 2013

11.20.12 12.18.12 1.15.13 2.19.13 3.19.13 4.16.13 5.20.13 6.17.13 7.16.13

MWVCC Annual Meeting 2012

AMC - Pinkham Notch Karla’s Pet Rendezvous North Country Dental Tradition’s Restaurant at Purity Spring Resort Eagle Mountain House and Golf Club Leura Hill Eastman Performing Arts Center NO EVENT - BUSINESS EXPO Cormack Construction Management Telling Tails Training Center

MWVCC Annual Meeting 2012

Your employeesâ&#x20AC;&#x2122; retirement is just a matter of time. And we have it. 401(k) planning for businesses of all sizes

KLEOSSUM advisors | 53 Technology Lane | Conway, NH 03818 www.KLEOSSUM.com | 877-KLEOSSUM | 603-733-4920 54

MWVCC Annual Meeting 2012

County Democrats Thank the Mt. Washington Valley Chamber For All Their Work to Grow & Support the Businesses and Economic Vitality of Our Region. YOUR COUNTY DEMOCRATS -- working to create an environment that promotes the prosperity and quality of life in our communities through the re-election of:

President Obama & Vice-President Biden Maggie Hassan for Governor Jeff Ballard for State Senator Beth Funicella for Executive Councilor And local Democratic Candidates for Representative & all County Offices

Every vote counts, please vote on November 6th. Help Save the American Dream! Paid for by the Carroll County Democratic Committee, Tom Buco, Treasurer