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Graduation Project 2012
Dhanlaxmi bank Visual language Sponsor
FITCH Mumbai Student
Amit Aggarwal
Communication Design (Graphic Design) Industry Guide Faculty Guide
Rob Andrews Prof. Ranjana Dani
GRADUATION PROJECT 2012
PROGRAMME : UNDERGRADUATE PROGRAMME
The Graduation Project Evaluation Jury recommends Amit Aggarwal to be awarded the Graduation Degree at the MIT Institute of Design, Pune IN COMMUNICATION DESIGN (GRAPHIC DESIGN) herewith, for the project titled “Dhanlaxmi bank visual language” MEMBERS: NAME
ORGANISATION
on fulfilling the further requirements by *
(*Subsequent remarks regarding fulfilling the requirements :)
Chairperson of the Jury
SIGNATURE
Acknowledgement Fitch Mumbai I would like to express my gratitude to all those who provided me the opportunity to complete this project. I want to thank FITCH and my mentor Rob andrews and Rhea Mithias, for guiding me through the entire process, Urja and Niti for having faith in me and showing patience.I want to convey my deepest gratitude to my institute mentor and trouble shooter Prof. Ranjana Dani, For providing me with great insight and encouraging me throughout the process.My parents for all the suggestions and valuable inputs and guidance.
Retrospection With this project, I was given an opportunity to step out of my comfort zone and work on an serious brand. I learned how to handle pressure, responsibility, Meeting with deadlines, Making professional presentations etc. It was a great learning opportunity for me. I was very happy with the format of the internship, Since I received constant inputs from my industry mentor and clients. I learned a great deal about the difference in people’s choices and how to make two ends meet. I learned to deal with clients who had indefinite deadlines as well as a more fluid approach towards branding and visual language.
Contents
01 02 03 04 05 06 07 08 09
The sponsor
The Client Brand statement
Brand platform Colour palette
Brand architecture Typography
Type application Typography
10 11 12 13 14 15 16 17
Type application The challenge Gold coin Silver coin Forex campaign Gifting campaign DLB Diary DLB Calendar
01
The Sponsor
Fitch Mumbai In 1972 Sir Rodney Fitch established the Fitch design company in London. It is a global design agency of choice for all things retail. Their purpose is to enhance the lives and experiences of customers everywhere. Fitch has a rich heritage and a unique expertise in this area, having built up over 30 years, the worlds most complete multi disciplinary design consultancy. They have over 500 associates in 17 studios across 12 countries, working across time zones to retail the goods, services and personalities of their clients all over the world. Fitch offers four key disciplines: Retail design, Product development, Brand communication and future insight. THE PHILOSOPHY At each and every touch point the company is translating brand into experience and experience into compelling memories. The clients look to express their brands through more—and different— channels. It is the breadth and depth of understanding that gives real influence. The companies philosophy is to use that influence responsibly—and that means creating brand experiences that derive from a true understanding of consumers’ hopes, fears and aspirations. FITCH MUMBAI FITCH Mumbai have relocated onto the 20th floor, a 6000 sq ft. office space in the brand new India Bulls Finance Centre in Central Mumbai. The open plan space features a black pavilion housing the boardroom, two meeting rooms and a brain storm theatre. Every desk has 360 degree views of Mumbai looking South to Colaba, West to Sea Link, North to Bandra and East to Elephanta Island. The studio will shortly be further FITCH’ed with wall art, furniture and installations to the studio reception and 2500 sq ft. balcony which includes a WOW wall.
01
02
The Client
Dhanlaxmi Bank Dhanlaxmi Bank Ltd is an old private sector bank headquartered in Thrissur city, Kerala, the “Cultural Capital of Kerala”. It has been headed by Amitabh Chaturvedi as Managing Director and CEO of the bank till January 2012. However,in February 2011, Amitabh Chaturvedi, MD and CEO of Dhanalakmi Bank has put in his papers. The bank was focusing mostly on Southern states like Karnataka, Tamil Nadu, Andhra Pradesh and Kerala but it is looking for a pan India presence since the last few years. In 2009, the bank started a brand transformation initiative which included the change of the logo and related branding treatment across all its customer touch-points.
History Dhanalakshmi Bank Ltd was incorporated on 14th November 1927 by a group of enterprising entrepreneurs at Thrissur city, the “Cultural Capital of Kerala” with a capital of Rs 11,000 and 7 employees. It became a Scheduled Commercial Bank in the year 1977. It has today attained national stature with 275 branches and 404 ATMs spread over the states of Kerala, Tamil Nadu, Karnataka, Andhra Pradesh, Maharashtra, Gujarat, Delhi, West Bengal, Madhya Pradesh, Punjab, Uttar Pradesh, Rajastan, Chandigarh, Goa, and Hariyana. Current employee strength is around 4400
Brand vision and mission
“To become a strong and innovative bank with integrity and social responsibility and to maximize customer satisfaction and the satisfaction of its employees, shareholders and the community.”
Business Overview Dhanlaxmi Bank has reported a 11.8 per cent rise in net profit at Rs. 26.06 crore in the 12 months ended March 31, 2011, against Rs.23.30 crore, a growth of 11.8 per cent. Total income rose to Rs.1,053.19 crore from Rs.625.56 crore. The financial year 2011 was a year for consolidation for the Bank. On all parameters, including important ones such as business growth, net interest margin and NPA control, it was a good year. Net interest margin for the year was around 2.7 per cent. The bank’s loan-book witnessed a sharp growth largely on account of a greater thrust on the retail segment and diversification across regions, the release said. The bank’s total income increased from Rs 182.40 crore in the quarter ended March 31, 2010 to Rs. 342.2 crore, recording a growth of 87.6 per cent. Non-interest income rose from Rs. 31.9 crore to Rs. 46.1 crore as a result of a focused thrust on fee-based business. The bank’s business growth rates during the year far exceeded that of the banking industry.
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03
Dhanlaxmi Bank
Brand Statement
young-at-heart bank
We are a with years of experience.
convenient,
address your We are needs and wants, and speak plain Indian.
interests.
We look after your We are not corporate, stuffy or impersonal.
warm and friendly but also professional.
Our tone of voice is
modern but not western. We are 82 years young. We are
02
04
Dhanlaxmi Bank
Brand Platform Brand Idea
Demystifying banking banking Positioning
Tomorrow’s bank, today Vision
To demonstrate ease of banking, and be valued for the growth we enable Value
• Responsible •
Progressive
• Customer First
Territory
Stability of a PSU, service of a private bank
Role
• We’ve listened and understood. • We bring an experienced and differentiated approach to banking
Tone of voice
Clear, Positive and Informative; a breath of fresh air
Audience wants
• Transparency and good ethics • Competitive products at the right price • Convenient and consistent service • Trusted brand name
Reason to believe
• Established bank since 1927 • Long-term relationships
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05
Dhanlaxmi Bank
Colour palette Primary Colour Palette These colours are the primary group of colours from the brand colour palette. Both Purple and White are strong in their symbolism and meaning and are the true representatives of the Dhanlaxmi Bank brand. Cyan is used as a primary highlight.
Spot: Pantone 2622 C Process: C 57 M 98 Y 0 K 46 RGB: R 87 G 0 B 96
Secondary Colour Palette & Accents These colours are the secondary group of colours from the brand colour palette The Secondary colour palette can be extended in the future as per the requirements.
Spot: Pantone Hexachrome Cyan C Process: C 98 M 0 Y 0 K 0 RGB: R 0 G 182 B 245 Spot: Pantone White Process: C0M0Y0K0 RGB: R 255 G 255 B 255
Secondary Colour Palette & Accents
Spot: Pantone Cool Grey 4C Process: C 57 M 98 Y 0 K 24
Spot: Pantone Rhodamine Red C Process: C 3 M 89 Y 0 K 0
Spot: Pantone Red 032 C Process: C 18 M 0 Y 100 K 30
Spot: Pantone Process Black C Process: C 0 M 0 Y 0 K 100
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06
Dhanlaxmi Bank
Brand Architecture The Brand architecture shows the system of information (Product & Services) hierarchy and distribution. The Brand mark is at the top of the hierarchy followed by the product/ service category and then the sub category. The system can sit along with the brand mark or by itself as per the application. The different categories are shown in their specific category colours.
Personal Banking
NRI
Mortgages & Loans
Savings Account
Deposit Account
Property Loan
Current Account
Investment
Personal Loan
Term Deposit
Other Remittance
Auto Loan Other Loans
Locker Facility
Private Banking
Corporate Banking
SME
To be discussed
CMS
To be discussed
Credit Crop Salary Account Forex & Trade
Micro & Agri
Dhan4U
Micro Credit Kissan Vihaan Agri Gold Loan Kissan Card
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07
Dhanlaxmi Bank
Typography Typeface ITC Avant Garde is the primary typeface for all messages. Different weights can be used to highlight information. Generally body copy is in book,sub heads in demi & important information/ headlines in bold. Set copy in all upper case. Arial is the standard typeface for all digital use. ITC Avant Garde Gothic Book
ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz 1234567890 ITC Avant Garde Gothic Demi
ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz 1234567890 ITC Avant Garde Gothic Bold
ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz 1234567890 Arial Regular
ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz 1234567890 07
08
Dhanlaxmi Bank
Typography-Application ITC Avant Garde is the primary typeface for all messages, using the different weights of the font to communicate in different tones as appropriate. The type could be used in a variety of ways to communicate the information and can act as a graphic element by itself.
Bold - e.g.: Brand Messages
Clean - e.g.: Information/ Legal
Systematic - e.g.: Product Information
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09
Dhanlaxmi Bank
Tone of voice The tone is personal and human. The tone conveys a sense of being are approachable and friendly yet professional and to the point. The rone should talk to people like people because that’s what they are. The tone shouldn’t differentiate between consumers, business and suppliers. The bank understands that no one likes to be talked down to or patronized - so they don’t do it. Writing in the bank’s Tone Of Voice is like passing important information to a respected acquaintance. It is a conversation and is meant to strike dialogue. The tone Of Voice is not restricted to its visual representation. The written and spoken word should always reflect core values of the brand. Convey Enthusiasm - Keep it personal and friendly, but professional Keep It Light And Conversational - It should encourage interaction \Know What You Are Describing - Don’t fake it. And don’t go overboard Get To The Point Early - Do not beat about the bush. Do not ramble on Keep It Simple - We are a straightforward brand Stay Away From The Hard Sell
Positive Confident Open Engaging Personal
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Tone of voice
Photography style Photography plays an important role by creating a human connection and give the brand a distinct look making it stand out of the clutter. The style should be ownable and must always be:
Active Welcoming Optimistic Pleasant Friendly Spontaneous
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11
The Challenge The Solution
Developing an illustration style The Challenge
The challenge was to develop a visual device that conveyed the brand experience of Dhanlaxmi Bank. The extension of the visual language in a way, which provides flexibility for communication and is economical as against usage of photographs all the time.
The Solution
An illustration style can be developed keeping in mind the brand values and the brand tone of voice and voice of other visual devices. The illustration style should have the following features :
Flexible
To apply across collateral that due to size and format. Stock/ images does not always work in communication according to brand personality.
Ownable
The illustration style would be an ownable feature with It’s unique style that would follow the values of the brand while distinctively communicating in the banking sector.
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11
Illustration style
Mood Board
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11
Illustration style
Mood Board
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11
Illustration style
Principles
Simple Geometric Symmetrical
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Illustration style
Colour Palette Colour usage will be limited to 5 basic colours which go alongside our brand and an additional colour for minimal usage. The monochrome colour palette is derived out of tints and shades of the brand colour. .The colours have been picked specifically to enhance the brand.
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Ask us about our Mutual Funds Schemes
Returns in your favour each time
Ask us about our Insurance Plans
Insurance in the time of need
Ask us about our Secure Savings Account
Grow your money while you save
Ask us about our Mobile & Internet Banking
Banking anytime anywhere
Surprise your loved ones
Ask us about our Fixed Deposit Schemes
Get more for what you put in
11
Illustration style
Consistency in style
Returns in your favour each time
Get more for what you put in
Ask us about our Mutual Funds Schemes
Ask us about our Fixed Deposit Schemes
The window to your dream home
Let your money grow
Ask us about our Easy Home Loan Solutions
Ask us about our Fixed Deposit Schemes
Surprise your loved ones
Insurance in the time of need Ask us about our Insurance Plans
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11
Illustration style
Consistency in style
Grow your money while you save
Banking anytime anywhere
Returns in your favour each time
Ask us about our Secure Savings Account
Ask us about our Mobile & Internet Banking
Ask us about our Mutual Funds Schemes
Surprise your loved ones Ask us about our
Tailored Business Solutions Ask us about our Current Account Solutions
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11
Flexibility in usage
Background Colour Usage
The window to your dream home Ask us about our Easy Home Loan Solutions
The window to your dream home Ask us about our Easy Home Loan Solutions
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11
Flexibility in usage
Background Colour Usage
The window to your dream home
The window to your dream home
The window to your dream home
Ask us about our Easy Home Loan Solutions
Ask us about our Easy Home Loan Solutions
Ask us about our Easy Home Loan Solutions
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Flexibility in usage
Additional usage To Develop e-mailers for general announcements and rewards/excellence.
Explorations
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Flexibility in usage
Additional usage Final illustrations were then adapted to the e-mailer templates.
Award of excellence
Annoucement headline goes here
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www.dhanbank.com
www.dhanbank.com
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Gold coin design and packaging
Clients brief The brief given was to develop a simple yet classy packaging for gold coin certi card of Dhanlaxmi bank. The coins were available in different denominations of 5 gms , 10 gms and 20 gms. The certicards were to be developed for different occasions and for gods and goddesses. The client was open on experimenting on certi card gold coin and the pouch in order to stand out in the market.
Features
• 4 carat pure gold. • Manufactured in Switzerland by PAMP refineries, one of the world’s premier gold refiners. • Competitive pricing. • Tamper proof packing.
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Gold coin design and packaging
Explorations
When You
CARE
Give something
PRECIOUS
Something
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dha n
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CARE
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dhan
DHA N
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Where quality is tradition Someone you since genrations
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D HA N
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DHAN Dh an
DHAN
DHAN Dhan
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dh an DHAN DHAN
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Where quality is tradition DHAN
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DHAN N Dhan D
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PRECIOUS for
DHAN
DHAN
Dhan Dhan
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DHAN
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Something rare for someone you care.
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Gold coin design and packaging
Explorations
Where quality is tradition since genrations
Where quality is tradition since genrations
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Gold coin design and packaging
General gifting coin
Call our Customer Care no 1800 425 1747 / 080-67213000 or write to us at customercare@dhanbank.co.in for furthe details.
Call our Customer Care no 1800 425 1747 / 080-67213000 or write to us at customercare@dhanbank.co.in for furthe details.
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Gold coin design and packaging
Festive based coins
Make a
golden start
this Akshay Tritiya.
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Gold coin design and packaging
Festive based coins
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Gold coin design and packaging
Festive based coins
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Gold coin design and packaging
Temple based coins
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For the Shining
Belief and trust Call our Customer Care no 1800 425 1747 / 080-67213000 or write to us at customercare@dhanbank.co.in for furthe details .
Call our Customer Care no 1800 425 1747 / 080-67213000 or write to us at customercare@dhanbank.co.in for furthe details .
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Gold coin design and packaging
Dual coin certicard
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12
Gold coin design and packaging
Final packaging and outer box
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When You
care
give something
precious.
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12
Gold coin design and packaging
Final packaging and outer box
Lorem ipsum dolor sit amet, conse
When You
care
give something
precious.
Lorem ipsum dolor sit amet, conse
Glow golden like the lights around you.
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Lorem ipsum dolor sit amet, conse
For the
Glow golden like the lights
Shining
Belief and trust
around you.
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For the
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Silver coin design and packaging
General gifting coins Lorem ipsum dolor sit t,conse ame
When You
care
give something
precious.
Call our Customer Care no 1800 425 1747 / 080-67213000 ri te to or usat wcus tome rcare@dhanbank.co.i n for fu rthe detail s.
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When You
care
give something
precious.
Call our Customer Care no 1800 425 1747 / 080-67213000 ri te to or usat wcus tome rcare@dhanbank.co.i n for fu rthe detail s.
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Forex campaign
The Brief The brief was to develop a 360 degree campaign to launch and publicize the forex card.
Plan Of Action -Teaser -Hint -Reveal -Reinforce -Remind
Forex Card Convenience redefined with Forex Card! Dhanlaxmi Bank tries to create better banking experience. The bank’s Forex Card is a pre-paid traveler’s card that is designed to give a convenient, secure and hassle-free foreign travel experience. With this card, user can now shop at over 14 million VISA merchant outlets & withdraw foreign exchange from over a million Visa ATMs across the world, so that people do not have to search for Money Changers and banks anymore.
Features • Card available in Dollar, Euro and Pound currencies. • Accepted at over 14 Million Merchant outlets & over a million VISA ATM’s across the world. • Complete security through the Personal Identification Number (PIN) for ATM transactions. • Facility to reload additional foreign currency for future trips. • Refunds through the Bank’s branches & select agents. • Round the clock IVR access for balance inquiry, transaction details, for blocking of the card etc. • Dedicated personalized service through Phone Banking officers for any assistance. Currency
Travellers Cheque
Travel Card
No security against Signature based theft security
PIN for ATMs and signature for shopping
Limit of USD 3000 for any permitted purpose
Limit depends on permitted purpose as per RBI
Limit depends on permitted purpose as per RBI
Remote loading is not possible
Remote loading is not possible
Remote loading is possible
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Forex campaign
Flow of the campaign
Where are you traveling next ?
Pick your next destination We have something exciting coming up to make your travel even more special.
California
Boston
Stay tuned.
Rom
e
www.dhanbank.com
Pack your bags
Convenience is on it’s way We know that packing is a process not all of us enjoy. We’re bringing to you something that will make it all seem hassle free.
Stay tuned.
www.dhanbank.com
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Forex campaign
Flow of the campaign
• Convenient and Secure. • Cards available in Dollar,Euro and Pound currencies. • Accepted at over 14 million merchant outlets and 1 million plus VISA ATM’s. xC Fore
ard
tro
nic
use
only
Call for action: 1800 425 1747 Elec
This is all the money you will need!
Dhanlaxmi Bank Forex Card
Inter
bit De nal natio
rd Ca
www.dhanbank.com
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14
Forex campaign
Flow of the campaign
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14
Forex campaign
Flow of the campaign
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14
Forex campaign
Illustration explorations
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14
Forex campaign
Adaptations The concept was further taken to web banners and atm screens.
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14
Forex campaign
Adaptations Tent card explorations
De ight
$avour Travel light with Dhanlaxmi Forex card.
Travel light with Dhanlaxmi Forex card.
Travel light with Dhanlaxmi Forex card.
• Convenient and Secure. • Cards available in Dollar, Euro and Pound currencies. • Accepted at over 14 million merchant outlets and I million plus VISA ATM’s.
• Convenient and Secure. • Cards available in Dollar, Euro and Pound currencies. • Accepted at over 14 million merchant outlets and I million plus VISA ATM’s.
• Convenient and Secure. • Cards available in Dollar, Euro and Pound currencies. • Accepted at over 14 million merchant outlets and I million plus VISA ATM’s.
$avour
De ight Travel light with Dhanlaxmi Forex card.
Travel light with Dhanlaxmi Forex card.
Travel light with Dhanlaxmi Forex card.
• Convenient and Secure. • Cards available in Dollar, Euro and Pound currencies. • Accepted at over 14 million merchant outlets and I million plus VISA ATM’s.
• Convenient and Secure. • Cards available in Dollar, Euro and Pound currencies. • Accepted at over 14 million merchant outlets and I million plus VISA ATM’s.
• Convenient and Secure. • Cards available in Dollar, Euro and Pound currencies. • Accepted at over 14 million merchant outlets and I million plus VISA ATM’s.
Final set
$avour Travel light with Dhanlaxmi Forex card.
• Convenient and Secure. • Cards available in Dollar, Euro and Pound currencies. • Accepted at over 14 million merchant outlets and I million plus VISA ATM’s.
De ight Travel light with Dhanlaxmi Forex card.
• Convenient and Secure. • Cards available in Dollar, Euro and Pound currencies. • Accepted at over 14 million merchant outlets and I million plus VISA ATM’s.
Travel light with Dhanlaxmi Forex card.
• Convenient and Secure. • Cards available in Dollar, Euro and Pound currencies. • Accepted at over 14 million merchant outlets and I million plus VISA ATM’s.
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14
Forex campaign
Adaptations Standee and dangler
Where are you traveling next? Step in to know more ...
California
Boston Rom e
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14
Forex campaign
Adaptations Poster
Travel Light
Introducing our Forex Card • Convenient and Secure. • Cards available in Dollar, Euro and Pound currencies. • Accepted at over 14 million merchant outlets and I million plus VISA ATM’s.
*Terms & Conditions Apply
www.dhanbank.com
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14
Forex campaign
Vendor in store wall graphics The stores who were selling DLB Forex cards gave the bank some space in their stores for advertisement. The challenge here was to design the wall graphics in such a way which can be extended on any size of wall. The options were made in two colours (white and purple) which would fit in any kind of store environment. The wall could have bold type which would further reinforce the product.
Where are you traveling next ? Ask us to know how you can Travel Light
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14
Forex campaign
Give aways The concept of travel light was further taken into a metaphoric context .Where the giveaways/reminders were made out of paper, metaphorically conveying the message of “travel light�. This also served as an activation idea as it indulged the user directly withe brand and very politely conveyed the tag line of the product the bank is offering.
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15
Gifting campaign
Gifting campaign- brief To get people excited and in the mood of gifting. To inform the customers about Dhanlaxmi gifting solutions. The Products
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About the product and features Gift Card
Gold Coins
Gold is often associated with Royalty and is considered an investment that has historically grown in value over the years. It has been a part of our tradition and is also one of the safe and secure options. Dhanlaxmi Bank introduced Dhan Gold Coin. Gifting just got simpler with Dhanlaxmi Bank Gift Card. We can Backed with 85 years of trust, Dhan Gold Coin carries an Assay now do away with the chore of selecting, searching or organizing certification that guarantees you 99.99% purity of gold. All you a perfect gift for our loved ones. Just pick a Gift Card with a denomination that you’d like to gift, and give them the freedom to have to do is walk in to our branch and walk out with a 24 carat buy what they want. This Gift Card can be used at over 4, 50,000 pure gold. VISA merchant outlets across the country. It is simple, convenient Features and most importantly thoughtful. •24 carat pure gold •Manufactured in Switzerland by PAMP refineries, one of the Features world’s premier gold refiners •Higher Acceptance - The Dhanlaxmi Bank Gift Card is a VISA •Attractive packaging to ensure gold gets the royal care it deserves signature based card with one of the widest acceptances across •Competitive pricing merchant outlets. The Card can be used at over 450,000 VISA •Tamper proof packing enabled merchant outlets across the country. •5gm and 10gm denominations available •Convenience - It works similar to a Debit Card for making purchases at merchant outlets, hotels, restaurants, shops, ticketing etc. •Denomination - An individual can load the card with any amount between Rs. 500 and Rs. 50,000, in multiples of Rs. 100. For Corporate, the max amount that can be gifted is Rs. 5,000 per card. •Balance Enquiry - The balance on the card at any DLB ATM. •Redeem unutilised balance - The unutilised balance on the card can be redeemed. 46 Trying to read someone’s mind while searching for the perfect gift is easier said than done.
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Gifting campaign
Gifting campaign- Brief Why not Cash
Why not gift Vouchers
Why Dhanlaxmi Bank Gift card
Logistically difficult to manage and handle. Inconvenient to handle and manage the The disbursal may also be an issue. Not the inventory for gifting to multiple users. best way to gift in the modern era.
No reconciliation issues. The Bank can provide MIS of cards issues and the respective amounts loaded. It is completely hassle free.
Difficult to carry large amount of cash.
Widest acceptance at the Merchant outlets. Your Gift Card is accepted at over 450,000 Merchants. Higher flexibility in terms of choice.
Limited acceptance at the Merchants who issue & accept these vouchers.
Cash is an insecure way of gifting, may lead In case of loss, the voucher amount cannot Secure – The card can be blocked if lost/ to loss of amount if stolen. be recovered easily. stolen. The amount on the Gift Card remains safe.
Big Idea The big idea is to make the presence of campaign felt at major touch points. Create something which is interactive and engaging.
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Gifting campaign
Gifting campaign- Plan of action
Teaser Surprise Reveal Reinforce Remind
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15
Gifting campaign
Gifting campaign- Touch point 1 Touch point Outside the branch
Objective To attract people inside the branch.
The concept What are you gifting this season? The copy creates the first interaction point with the user and makes him think about gifting.
You don't need an occassion to say that you care. Step in to know more...
49
15
Gifting campaign
Gifting campaign- Touch Points Touch point Waiting area
Objective To Surprise the customer
The concept Surprising the customer and making him/her feel special and important.
50
15
Gifting campaign
Gifting campaign- Touch Points Touch point
The concept
Waiting area
Wish & Win Hang what you wish to give your loved ones. Its nice to make someone feel special. People in the waiting area can pin up their gift giving/receiving experiences. They can also share their special moments and ideas about gift giving.
Objective To engage the customer
Wish & Win Hang what you wish to give your loved ones
Its nice to make someone feel special
51
15
Gifting campaign
Gifting campaign- Touch Points Touch point The desks
Objective To inform the customer
The concept Things such as tent cards and danglers and pluck cards serve as sources of product information. Along with these the desk’s can have small booklets which would carry information about these products.
coins Wh ich A range ofgo ld l d ones r ove you can gifttoyou eal. spci to make them feel
ame t,conse sit Lorem ipsum dolor
feel M ake so m eo ne on with as se is th l ia sp ec ns. our gi ftin g so lutio
52
15
297
Gifting campaign
Poster with template adaptation
You don't need an occassion to say that you care.
Introducing our Gift Card • Convenient and Secure. • Cards available in Dollar, Euro and Pound currencies. • Accepted at over 14 million merchant outlets and I million plus VISA ATM’s.
www.dhanbank.com
53
15
Gifting campaign
Poster with template adaptation
• Convenient and Secure. • Cards available in Dollar, Euro and Pound currencies. • Accepted at over 14 million merchant outlets and I million plus VISA ATM’s.
www.dhanbank.com
54
15
Gifting campaign
Poster with template adaptation
55
16
DLB Diary
Brief and Plan of action The Brief was to design annual diary for the bank’s next financial year. The main challenge here was to convert the brand values into a tangible product. The client was open for using any kind of theme as long as it fit into the bank’s tone of voice and communicated the brand values.
Plan of action
Theme and concept Revisiting the brand values Image hunting Structure and layout
56
16
DLB Diary
Celebrating Purple The Route emphasizes on the colour purple and its usage in indian context. Since the brand colour is purple it was thought that it would be nice to tell the importance of colour purple through the seperators of diary. Cover Options
The cover options were made keeping in mind the simple and unique way of telling the story about purple. The cover was kept plain, neet and clean which conveyed a sense of bank’s tone of voice.
57
16
DLB Diary
Celebrating Indian Arts & Crafts This route talks about celebrating the rich Indian arts and crafts. It tells a story of Indian arts and crafts through its separators.
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries,
Things you want to do this
December
but also the leap into electronic typesetting, remaining essentially unchanged.
December Jutti /mojree
58
16
DLB Diary
Celebrating Indian Currency This route talks about the beautiful Indian currency notes and coins. The beautiful and intricate work on Indian coins which has developed to the simplicity throughout the years.
59
16
DLB Diary Structure exploration
Celebrate Indian Arts & Crafts The cover concept came along with the copy which said Discover heritage 2012 “As we progress into 2012 increasingly adopting and updating, we dedicate this year to our heritage. The arts and crafts borne out of our country is not just about creativity its about our values, tradition, kinship – it’s the core of who we are, the base on which together let’s build the future.”
60
16
DLB Diary Structure exploration
Celebrate Indian Arts and Crafts The month separators carry twelve different types of arts and crafts from different parts of the country. The photographs here were searched from image libraries in DLB tone of voice. licate a de he is e er mac ows th ir r shmir decora eal of a c in Ka z uced shm rii iri od r ar tistic Ka s int by a rt wa at at This a th Centryu prison art 15 t ars in e art in the spenye Th . o ia e wh ral As ss Pr inc nd in Cent a wa a wa Persi rsi rka of Pe per-r nd of Sama land Empe hal Em ughal in the by Mug M born ry.u nt edby ored favor fav th Ce highly th and 16 15 of s or
pi ich sh this ant toPativdo an. e art wh a m
ober
Janua ry Papier mache Kashmir -
61
16
DLB Diary Layout exploration
Celebrate Purple In this route different images were searched which tell the importance of colour Purple in the country. They were then related with different aspects using Dhanlaxmi Bank’s tone of voice.
January Dummy text of the printing and
January2012
Dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s,
typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only v e centuries, but also the leap into electronic.
January Dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s,
62
16
DLB Diary Layout exploration
Celebrate Purple
portrays qui ckly b roadening mindsets of a progressi ve nation.
2012
SKIL L thatrea so embedded in its re that cultuit forms an integ ral pa rt of our he ritage.
March
AMBITION RuralW omen in India ower emped with jobs
January
2012
depict the ever nfailing hope in the minds of every Indian .
2012
ROYALITY Dum my text of rthe inting p and typesetting industry. Lo rem Ipsum has been the stry's indu standa rd dummy text ever since the .1500s
April
HOPE
With col ourful late rns r bightening up homes
February
2012
63
DLB_Diary Pages_Celebrate Purple
16
DLB Diary Cover
Final concept
Option 1
Option 2
Cover
Celebrate Purple
urpleThe cover1 Option
Option 2 Celebrating the Year of Purple
Celebrating the Year of Purple Celebrating the Year of Purple
Celebrating the Year of Purple
Break Pages
The separators
Break Pages 2012
Ambition Rural Women in India empowered with jobs portrays quickly broadening mindsets of a progressive nation.
Ambition Rural Women in India empowered with jobs portrays quickly broadening mindsets of a progressive nation.
January January
2012
2012
Hope With colourful laterns brightening up homes depict the never failing hope in the minds of every Indian.
Hope With colourful laterns brightening up homes depict the never failing hope in the minds of every Indian.
FebruaryFebruary
ple
Skill
Hub of talent, India boasts of a
2012
in its culture that it forms an int
Skill
Hub of talent, India boasts of a
in its culture that it forms an int
2012
Royalty Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce in lacus nec ante semper feugiat a vitae enim.
April
Skill Hub of talent, India boasts of arts and crafts that are so embedded in its culture that it forms an integral part of our heritage.
March
2012
Bea
Lorem ipsum
in lacus nec
2012
Protection Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce in lacus nec ante semper feugiat a vitae enim.
Knowledge Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce in lacus nec ante semper feugiat a vitae enim.
August
2012
July
February
2012
2012
64
Pure
Lorem ipsum dolor sit amet, c
in lacus nec ante semper feu
Purple
May
April
Beauty Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce
Skill
Hub of talent, I
in its culture th
2012
2012
in lacus nec ante semper feugiat a vitae enim.
February
Hope With colourful laterns brightening up homes depict the never failing hope in the minds of every Indian.
Strength Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce in lacus nec ante semper feugiat a vitae enim.
June
January
Ambition Rural Women in India empowered with jobs portrays quickly broadening mindsets of a progressive nation.
2012
2012
in its culture that it forms an integral part of our heritage.
2012
Royalty Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce in lacus nec ante semper feugiat a vitae enim.
April
Skill Hub of talent, India boasts of arts and crafts that are so embedded
March
February
2012
April October
Festivity Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce in lacus nec ante semper feugiat a vitae enim.
12
2012
Knowledge Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce in lacus nec ante semper feugiat a vitae enim.
Hope Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce in lacus nec ante semper feugiat a vitae enim.
2012
2012
Beauty Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce in lacus nec ante semper feugiat a vitae enim.
Pure Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce in lacus nec ante semper feugiat a vitae enim.
Strength Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce in lacus nec ante semper feugiat a vitae enim.
2012
Wisdom Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce in lacus nec ante semper feugiat a vitae enim.
2012
2012
2
Festivity Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce in lacus nec ante semper feugiat a vitae enim.
November
August
2012
2012
Pure Lorem ipsum
in lacus nec a
2012
Hope Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce in lacus nec ante semper feugiat a vitae enim.
December
Protection Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce in lacus nec ante semper feugiat a vitae enim.
May November July September
2012
October June December August
2012
012
October
2012
2012
65
Option 1: Cover
Inner Side
16
DLB Diary FinalPages_Arts concept Diary DLB_Diary Pages_Arts & Craft & Craft Discover heritage
As we progress into 2012 increasingly
2012
adopting and updating, we dedicate this year to our heritage. The arts and
Option Celebrate Indian arts and2 crafts
crafts borne out of our country is not just about creativity its about our values, tradition, kinship – it’s the core of who we are, the base on which together let’s build the future.
er Cover
Cover
The cover Option 1: Cover
Inner Side
Inner Side
want to do this
ant to do this
uly
Option 2
Discover heritage
Discover heritage
As we progress into 2012 increasingly Discover heritage
2012
2012
As we progress into 2012 increasingly
2012
adopting and updating, we dedicate
adopting and updating, we dedicate
Break Pages this year to our heritage. The arts and
this year to our heritage. The arts and
crafts borne out of our country is not
crafts borne out of our country is not
just about creativity its about our values,
just about creativity its about our values,
tradition, kinship – it’s the core of who
tradition, kinship – it’s the core of who
we are, the base on which together let’s
we are, the base on which together let’s
build the future.
build the future.
Discover heritage
2012
The separators
January ak Pages Break Pages
uary
Option 2
Things you want to do this
Being handed down from generation after
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem
generation thisone of the most delicate art
Ipsum has been the industry's standard
forms of India is gifted by the mogul and is
dummy text ever since the 1500s, when an
testimony to the intermingling talent of
unknown printer took a galley of type and
persians and indians. Enviosioned and
scrambled it to make a type specimen
cherished in the valleys of Kashmir, made
book. It has survived not only five centuries,
Things you want to do this
February
Lorem
printin
Ipsum
dumm
unkno
scram
through wasted paper the global tech
but also the leap into electronic typeset-
book
revolution values little the son and father
ting, remaining essentially unchanged.
but a
ting, r
who huddle in small huts to preserve their
tradition – India’s talent of Papier mache.
Things you want to do this
January
Being handed down from generation after generation thisone of the most delicate art forms of India is gifted by the mogul and is testimony to the intermingling talent of persians and indians. Enviosioned and cherished in the valleys of Kashmir, made through wasted paper the global tech revolution values little the son and father
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries,
Things you want to do this
February
Things you want to do this
February
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries,
but also the leap into electronic typeset-
but also the leap into electronic typeset-
ting, remaining essentially unchanged.
ting, remaining essentially unchanged.
Things you want to do this
March
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries,
who huddle in small huts to preserve their
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries,
Things you want to do this
March
Things you want to do this
April
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries,
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard
dummy text ever since the 1500s, when a
unknown printer took a galley of type an scrambled it to make a type specimen
book. It has survived not only five centurie
but also the leap into electronic typeset-
but also the leap into electronic typeset-
but also the leap into electronic typeset-
but also the leap into electronic typeset-
ting, remaining essentially unchanged.
ting, remaining essentially unchanged.
ting, remaining essentially unchanged.
ting, remaining essentially unchanged.
tradition – India’s talent of Papier mache.
February
January
Embroidery
Papier mache & painting
January Papier mache & painting
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard
dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries,
Things you want to do this
March
February
January
February
Embroidery
Papier mache & painting
dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typeset-
ting, remaining essentially unchanged.
ting, remaining essentially unchanged.
Things you want to do this
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem
is simply IpsumLorem has beenIpsum the industry's standarddummy
text of the
dummy text ever and since the 1500s, when anindustry. printing typesetting unknown printer took a galley of type and
Ipsum the industry's scrambled it tohas makebeen a type specimen
Lorem
standard
book. It has survived not only five centuries,
dummy text ever since the 1500s, when an
but also the leap into electronic typeset-
printer took a ting, unknown remaining essentially unchanged.
July
galley of type and
scrambled it to make a type specimen book. It has survived not only five centuries,
Things you want to do this
July
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries,
April
printing and typesetting industry. Lorem Ipsum has been the industry's standard
but also the leap into electronic typeset-
Things you want to do this
August
Things you want to do this
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries,
but also the leap into electronic typeset-
but also the leap into electronic typeset-
ting, remaining essentially unchanged.
ting, remaining essentially unchanged.
August
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem
Things you want to do this
industry. Lorem
Ipsum has been the industry's standard
dummy text ever book. It has survived not only five centuries,
since the 1500s, when an
but also the leap into electronic typesetting, remaining essentially unchanged.
u
sc
b
b
Things you want to do this
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries,
Things you want to do this
September
ting, remaining essentially unchanged.
scrambled it to make a type specimen book. It has survived not only five centuries,
printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries,
Lorem Ipsum is simply dummy text of the Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries,
August
July
Puppetry
Kite making
scram
book.
but al
ting, r
Pottery
August
May
Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and
July
but also the leap into electronic typesetting, remaining essentially unchanged.
September
Puppetry
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem
scrambled it to make a type specimen book. It has survived not only five centuries,
printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries,
Things you want to do this
September
September
Basketry
Basketry
Things you want to do this
June
but also the leap into electronic typesetting, remaining essentially unchanged.
August Puppetry
Kite making
Lorem Ipsum is simply dummy text of the
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries,
Things you want to do this
October
but also the leap into electronic typeset-
but also the leap into electronic typeset-
ting, remaining essentially unchanged.
ting, remaining essentially unchanged.
May
June
Miniature painting
September Basketry
printin
book. It has survived not only five centuries
dumm
April
Things you want to do this
dummy text ever since the 1500s, when an unknown printer took a galley of type and
scrambled it to make a type specimen Ipsum but also the leap into electronic typeset-
Mehndi
Kite making
printing and typesetting industry. Lorem
Ipsum has been the industry's standard Lorem
ting, remaining essentially unchanged. unkno
ting, remaining essentially unchanged.
July
Lorem Ipsum is simply dummy text of the
but also the leap into electronic typesetting, remaining essentially unchanged.
March
printing and typesetting industry. Lorem
Things you want to do this
October
Lorem Ipsum is simply dummy text of the
but also the leap into electronic typeset-
ting, remaining essentially unchanged.
p
d
but also the leap into electronic typeset-
unknown printer took a galley of type and
but also the leap into electronic typeset-
Lo
Mehndi
Ip
August
September
printing and typesetting dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen
March
Mehndi
tin
Lorem Ipsum is simply dummy text of the
Ipsum has been the industry's standard
March
Things you want to do this
Embroidery
Lorem Ipsum is simply dummy text of the
Carving
October 66 Block Painting
Being handed down from generation after generation thisone of the most delicate art forms of India is gifted by the mogul and is testimony to the intermingling talent of persians and indians. Enviosioned and cherished in the valleys of Kashmir, made through wasted paper the global tech
Things you want to do this
Lorem Ipsum is simply dummy text of the
January
printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries,
Things you want to do this
February
but also the leap into electronic typesetting, remaining essentially unchanged.
revolution values little the son and father who huddle in small huts to preserve their tradition – India’s talent of Papier mache.
February
January
Embroidery
Papier mache & painting
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, Lorem Ipsum is simply dummy text of the but also the leap into electronic typesetprinting and typesetting industry. Lorem ting, remaining essentially unchanged. Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries,
Things you want to do this
March July
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen
Things you want to do this
book.Ipsum It hasissurvived not onlytext fiveofcenturies, Lorem simply dummy the but also the leap into electronic typesetprinting and typesetting industry. Lorem ting, has remaining essentially Ipsum been the industry'sunchanged. standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries,
Things you want to do this
April August Things you want to do this
but also the leap into electronic typeset-
but also the leap into electronic typeset-
ting, remaining essentially unchanged.
ting, remaining essentially unchanged.
y
March
April
July
August
Pottery
Mehndi
Puppetry
Kite making
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting,Lorem remaining unchanged. Ipsumessentially is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries,
Things you want to do this
May
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries,
Things you want to do this
but also the leap into electronic typeset-
September
Ipsum is simply dummy text of the ting, Lorem remaining essentially unchanged. printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries,
Things you want to do this
June October Things you want to do this
but also the leap into electronic typeset-
but also the leap into electronic typeset-
ting, remaining essentially unchanged.
ting, remaining essentially unchanged.
May
June
September
October
Miniature painting
t
Carving
Block Painting
Basketry
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries,
Things you want to do this
November
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen
but also the leap into electronic typeset-
book. It has survived not only five centuries,
ting, remaining essentially unchanged.
Things you want to do this
December
but also the leap into electronic typesetting, remaining essentially unchanged.
November Marble Art
December Jutti /mojree
67
16
DLB Diary
Cover options
68
16
DLB Diary
The Final diary The client finalized the theme of “Celebrating Purple� for their diary 2012. Which was built on the importance of the brand colour as a metaphor for the brand.
69
17
DLB Calendar
Adaptation of the concept The concept of celebrate purple was adapted to the annual calendar as well. This strategy further reinforces the brand colour. The size of the wall calendar was 11 X 17 inches tall . The calendar was divided among 6 sheets for 12 months so as to work out the economy on buying the stock images.
70
21