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FOUR CHALLENGES
Prior to the Think Tank and taking in consideration the results of the survey, Fábrica de Startups selected the main 4 challenges the sector is facing at the moment. These were the challenges that shaped the Think Tank focused on the Tourism sector.
Ensure Quality Experiences To The Customer
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How to guarantee a safe experience?;
How to ensure a trustable service?;
How to exceed customer's expectations?
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IMPROVE COMMUNICATION & MARKETING STRATEGY
How to gain the trust of the customers?;
How to manage a multi-channel strategy?;
How to communicate to new markets?
Diversify The Offer
How to diversify services?; How to attract new markets?; How to adjust to new customer behaviors?
Develop A Sustainable Strategy
How to reuse resources?; How incorporate circular economy practices?
