NEW ERA ENGAGE JANUARY 2022
Delivering Transitional Services for M&T Bank Corporation following Acquisition pg. 07
News & Blog 03 2021 Year in Review 05 Success Stories 09
FROM THE CEO Joe Ewart Chief Executive Officer
Happy New Year! I hope everyone could spend some time relaxing and having the opportunity to refresh with their families over the holidays. It is hard to believe another year has passed. Still, as I reflect on the previous year, I am overwhelmed and deeply grateful for the resilience and dedication shown by all employees. Following the pandemic, we entered an evolving business workflow both internally as a company and externally to meet the demands of our customers. The New Era team has shown a remarkable ability to adapt and continue to provide outstanding service to our customers. We continue to expand our service delivery capabilities and offerings despite the challenging environment. To this end, we are pleased to announce that we acquired Consolidated Technologies based in New York and Telemerge based in Toronto, Canada, in December. New Era continues to pursue opportunities to streamline operations and create efficiencies to support this ongoing growth. In 2021, we implemented a number of organizational changes that we believe will enhance the long-term scalability of the company. Here’s to making 2022 another successful year—and one that is filled with opportunity.
Joe Ewart
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07 Feature Story —
Delivering Transitional Services for M&T Bank Corporation following Acquisition
IN THIS ISSUE
03
News & Blog
05
2021 Year in Review
07
Transitional Services for M&T Bank following Acquisition
09
Success Stories
01
Message from the CEO
04
Company Updates
03
News & Blog
05
2021 Year in Review
09
Success Stories
07 11
15 19
Feature Story
Employee Success
New Faces of New Era
HR/Marketing Resources
02
News & Blog New Era Technology Receives ISO/IEC 27001:2013 Certification ISO/IEC 27001:2013 is an information security management system standard published by the International Organization for Standardization (ISO) and the International Electrotechnical
ISO/IEC 27001:2013
Commission (IEC). This certification demonstrates New Era’s continued commitment to information security at every level and ensures that the security of New Era’s data and information has been addressed, implemented, and properly controlled in all areas of the organization.
Visit the neweratech.com Blog page for News & Blog Content.
Why Automated Response is Important in Cybersecurity Today By: Jacob Ruzi, Security Solutions Engineer Automation, typically managed with a Security Orchestration, Automation and Response (SOAR) tool, is a critical component in properly supporting and supplementing a SOC in their efforts to wade through this deepening ocean of threats. Learn how automation can drastically strengthen a security...Read more...
Are You Using Your Next Generation Firewall Effectively? Kevin Scott, Director of Security Architecture & Engineering Firewall technology has been the cornerstone of network and security team efforts globally since the early 1990s. The first generation of this technology was straightforward and focused on source IP, destination IP, port, and protocol. However, this required an engineer to build both inbound and outbound rule...Read more...
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Company
Have you visited Pulse, New Era’s resource Hub? Utilize this page to stay current with New Era’s latest resources.
Updates
ConnectedLive Event
Event Recap: Hosted by BITS, a New Era Technology Company BITS, a New Era Technology Company, recently hosted their annual conference for Financial Services customers and prospects. This event is focused on keeping customers connected with the team and to learn about solutions and services. This year made it the 5th year BITS has hosted the event, and the 2nd virtually. The team delivered 12 hours of keynotes, presentations and demos, and was also able to share New Era products and solution topics for customers to learn and share thoughts. Over 80 customers from 40 various financial institutions tuned in to listen and learn.
HR Updates
Please visit Pulse and select the HR Tab to stay current with HR’s resources.
Human Resources has updated their site under Pulse, New Era’s resource hub, to make it easier than employees to access resources such as benefits, manager and employee resources, and more. Below is a list of the resources you can find with the click of a button. •
Open Positions
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2022 Payroll Calendar
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Employee & Manager Resources
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2022 Holiday Calendar
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Safety Resources
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Employee Handbook
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Paylocity Login
Updated Virtual Backgrounds Available on Pulse
Marketing has added new options for your next video call, including options for
MDR (Managed Detection and Response). Simply visit the Marketing SharePoint Site on Pulse to download the latest resources. Looking to enhance your
LinkedIn profile? Marketing also has resources for LinkedIn banners to create a polished profile.
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2021 YEAR IN REVIEW
New Security Solution Debuts Managed Detection & Response Managed Detection & Response (MDR) is launched by New Era Technology. This service helps customers maintain optimal security posture. To learn more, please visit www.neweratech.com/us/mdr
The Ultimate Guide to New Era Pulse: New Era’s Intranet Site Pulse connects our workplace through the cloud by sharing internal resources and news while seamlessly collaborating across the organization. Pulse has sites dedicated to Sales, Marketing, HR, IT, and Microsoft 365 Training. Visit Pulse today.
HR 2022 Highlights Impressive HR Stats to Share • 374 employees hired in the US • 720 employees integrated from acquisitions in the US • 752 Impressions awarded in Paylocity
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ACQUISITIONS
$11.4M
Cross-selling nearly doubled from 2020, ending in $11.4M in Sales
Divisions • • • • • • •
Northeast Midwest Global CX Global Video Collaboration Global Enterprise APAC Global Services
9,000 CUSTOMERS
Acquisitions
113
NEW MARKETING RESOURCES
752
• • • • • • •
BITS Cameo Global Comm-Works CTI i3vision RMM Solutions Telemerge
IMPRESSIONS GIVEN VIA PAYLOCITY
INDUSTRY AWARDS CRN Fast Growth List New Era ranked on CRN’s 2021 Fast Growth 150 list.
CRN Solution Provider 500 List New Era ranked on CRN’s 2021 Solution Provider 500 List.
Transitions to New Era • • • • • • •
Asnet ATS AUS IT GCI (Global Convergence Inc.) Pinnaca Videocall Vintek 06
Feature Story — Delivering Transitional Services for M&T Bank Corporation following Acquisition
SUCCESS STORY
The Team • • • •
Margaret Lee Randy Lloyd George Canales Tom Solomon
• Jeff Keale
Deal Size
$890K Division
Northeast Customer
M&T Bank Corporation 07
Background New Era-CT has been in partnership with People’s United Bank (PUB) for over 10 years, supporting over 400 branches throughout New England. On February 22, 2021, M&T Bank Corporation, an American bank holding company headquartered in Buffalo, New York, and operating 780 branches across the greater Northeast, announced that they were acquiring PUB. Before this announcement, New Era was working with top executives to upgrade the software of Cisco’s Communication Manager and migrate applications to New Era’s Cloud Blu. Based on our exemplary reputation for customer service, M&T executives invited the team to meet and discuss New Era’s solutions, support, and resources to deliver a critical project regarding the transition to M&T platforms and networks. New Era’s Sales and Operations team met with M&T leadership to discuss implementing a parallel infrastructure at the PUB locations to make the transition quicker, smoother, and more efficient when the acquisition was
FOR INTERNAL USE ONLY. NOT FOR DISTRIBUTION.
finalized. The scope of work was to create a dual service for every station/ computer endpoint in all PUB bank locations. Overview New Era was awarded the cable project on August 18, 2021, with a target to complete it by December 31, 2021. The project timeline was incredibly aggressive and complex due to the scheduling of resources in a significant number of branches across a diverse geographic area. In addition, in many cases, due to the short timeline, the team didn’t know what they would encounter until physically on site. It required a logical and thought-out phased approach with a detailed project plan if M&T Bank was successful in achieving its goal. Each site location involved three phases. To meet our goal, New Era was required to complete an average of four sites per day. In addition, mid-project New Era was asked to execute on another 30 branches while adhering to the original timeframe.
Continued... Project Details & Team The project itself was a significant undertaking compounded by scheduling, carrier dates, unknown cable requirements, unknown site contacts, site access requirements—all to be executed with a finite set of New Era resources. The primary Project Phases consisted of installing carrier services, installing and testing all cabling, and installing and testing printers, AP’s and branch teller lines. New Era assembled a dedicated project team under the leadership of Margaret Lee (PM), Tim Warweg (Operations VP), and Edith Romanello (AE). The team also consisted of several critical New Era team members including: Randy Lloyd, George Canales, Tom Solomon, Jeff Kealey, and Carl Zepke to manage the on-site teams and execute the work. This core team also leveraged valuable resources from our New England Branch in Quincy and some subcontractors. The project presented many challenges, but through the dedication and determination of our team, New Era has successfully completed 226 branches to date. Through proper planning, communication, executive sponsorship, and collaboration with the M&T team this project has become a model for success. A standard week includes the weekly planning sessions, the detailed weekly project plan, constant communication, and dedicated resources executing flawlessly on-site at 20 different branches. As the primary manager of this effort, Margaret’s leadership and professional approach have kept New Era on-time
and on budget while also embedding in the new customer’s mind the value and power of the New Era brand. M&T Bank is very pleased with our partnership and has approached us with two additional projects for 2022. With the continued success we also hope to have the opportunity to provide additional support to the branches throughout New England. A recent note from the customer before the holiday read:
“
We wanted to send thanks and appreciation your way for all your efforts with the PUB cabling project. We look forward to our continued collaboration, and may all your endeavors be successful. Have a wonderful Thanksgiving holiday to you and yours!”
Have a Story to Share Externally? The Corporate Marketing Team is always looking for stories to
share externally, on New Era’s website. These resources serve as opportunities to share with current and potential clients,
highlighting real-world examples of our solutions and services. Process Email Marketing your interest. The team will provide you with
a client approval form. Once the client signs off, Marketing will
work with you to obtain details about the project, complete the write-up and coordinate with the client for final approval.
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SUCCESS STORIES Providing AV Solutions for Growing Biomedical Consulting Company Client: Trinity Partners Deal Size: $1.6M
Deal Drivers: Chris Hartman and Peter Wagner Division: Northeast
Trinity Partners is a Biomedical consulting company, HQ in Waltham, MA. Trinity Partners has 850 employees with projected growth of 25%, and a global footprint with offices in the US, UK, Germany, and India. Rapid growth/expansion is expected due to continual acquisitions (owned by private equity) each quarter. New Era capitalized on fractures in the existing AV relationship with AVI-SPL and having a long-standing proven history as trusted advisor and partner to the client to displace existing AV partner and secure position as AV partner. The initial deal was for AV needs for the India office. Chris Hartman (with support from Peter Wagner) was exceptional in his communication, professionalism, honesty, and ability to build trust throughout the process. These attributes helped win the client over to New Era. New Era is working to deliver and deploy the solution, but the team is off to an excellent start due primarily to the efforts of Chris and his team.
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Leveraging AV, Security & Structured Cabling Experience for Germania Farm Mutal Insurance Client: Germania Farm Mutual Insurance Deal Size: $400K
Deal Drivers: Mark Hunt, Joe Schlichte, Chris Hartman, Peter Bertoli, and Matt Girgenti Division: Global CX New Era was able to leverage our AV, Security, and Structured Cabling expertise to assist Germania in the build-out of a new executive space. The Boardroom is a multipurpose multi-configurable meeting space. The room can be configured as 1, 2, or 3 discrete meeting spaces. The Security scope includes converting all doors and adding new doors to a new Access Control system to be integrated with a new Video Surveillance system that links all Access Control events with Camera Footage. New Era is also completing the Low Voltage cabling to support these systems.
Able+ Services for University of Ulster (UK)
Cross-Selling Win with Aqua Leisure Group
Deal Size: $50K
Deal Size: $712K
Client: University of Ulster, UK
Deal Drivers: Josh Howlett, Rezar Zefaj, Lara Savory, and Emma Baylie Division: Global Video Collaboration
The university has selected New Era’s Able+ Identity and Access Management solution to replace Microsoft Identity
Manager (MIM). MIM is currently used as an on-premise solution to manage the
identities of 3,000 associates. The University of Ulster adopted Able+ to progress their
strategy of adopting cloud-based services. The contract term is 12 months. In the
interim, the university intends to procure a
solution for the remaining 93% of their user population in 2022, having an estimated
value of $1M, for which New Era should be well-positioned.
Client: Aqua Leisure Group
Deal Drivers: Joseph Walsh, Peter Wagner, Joe Schlichte, Robert Fallon, Dan Marshall, Darren Brown, Ken Kuznicki, and Chris Hartman Division: GVC and Northeast Long-time partner, Aqua Leisure, enlisted New Era to design and implement various rooms to maintain a consistent and simple user experience. The project consists of a large board room, two large conference rooms, three executive offices, five huddle spaces, a large lobby display, digital signage displays throughout the entire space, and custom studio show room that allows the client to showcase their products via video conference to multiple buyer’s in real time. This Cross-selling win included wrapping multiple principals under one purchase order. Utilizing our TPL team, New Era was awarded infrastructure cabling for wired and wireless endpoints, network switches, data center servers and storage, UC, sound masking, and V/C works. Aqua Leisure is a large supplier of quality products and has clients ranging from Amazon, Wal-Mart, Target, and Costco.
neweratech.com Visit neweratech.com Our Work and the Resource section for Case Studies and Project Reviews.
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Celebrating Employee Success
We would like to congratulate and recognize the following staff for their many years dedication to New Era Technology!
Anniversaries
5
years
Don Champage, Regional Director-Chicago, IL
We would like to congratulate and recognize the following staff for their many years dedication to New Era Technology!
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Brian Erchenbrecher, AV Solutions Programmer Michael Jedynak, NOC Engineer 2
Joseph Pfieffer, Account Executive
years
Brian Smith, Senior Solutions Engineer
Steven Solomon, Senior UC Field Engineer
Steven Christian, Advanced AV Implem. Tech.
Mike Strok, Managing Consultant
Michelle Corvacchioli, NOC Engineer 1
Stephen R Sylvester, Senior Security Technician
Erica Evoli, Project Support Specialist
Richard Tsui, Network Solutions Engineer
Shawn Gohmann, Logistics Center Tech
Pal Lehal, VNOC TL - Secure & Corporate (UK)
Jon Hosford, Deployment Lead
Gary Buckpitt, Global Architect (UK)
Raymond Howard Jr., Network Sol. Engineer
Danielle Kilian, Operations Coordinator UC (NZ)
Eric Ice-Gipson, Deployment Lead
Tim Stewart, Senior Technician (NZ)
Roman Kats, Network Support, L1
Scott Cramond, Account Executive (NZ)
Bil Longo, Sr. Account Mgr., Director SMB Cloud
Michael Askey, Solutions Architect (NZ)
Rummel Nieto, Technical Account Manager
Ian Williams, Account Executive (NZ)
John Nordfors, Sr Consultant
Kathleen Phillips, AV Solutions Engineer
Rami Rashed, Security Solutions Engineer Scott Rosenthal, AV Solutions Engineer Nicole Stibal, Project Manager Roberto Thomas, NOC Tier 1
Joe Towner, Advanced Technician
Kathy Beshears, Operations Expeditor
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Joseph Solis, Sr. Network Sol. Engineer
Susan Stafford, Sales Support Specialist Mike Torres, Account Manager
years
Barry Townsend, Field Engineer
Sara Weitzel, Customer Experience Manager
Piotr Poliwka, Principal Tech. Architect Cons. (UK)
Sandi Williams, Business Operations Specialist
Steph Coyne, Director, Service Delivery (UK)
Andrew Rainsbury, SNOC Technician (UK)
Andrew Gleeson, Senior Technician (NZ)
Cameron Browne, Systems Engineer (NZ)
David Hill, Desktop Network Supp. Tech., (NZ) David Atkin, Senior Engineer, AU
Anton Rook, Technical Account Mgr. (AU)
Aaron Allitt Senior Network Engineer (AU)
Sah Jahan, Payroll Mgr. & Accounts Payable (NZ) Abdi Adan, Technical Team Leader (NZ)
Amar Mahfooz Desktop Network Supp. Tech., (NZ) Andrew Moule Accounts Officer (AU)
Paul Rumbal Desktop Network Supp. Tech., (NZ) Juliet Cowan Accounts Receivable (NZ)
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20
+
years
David Doerr, Life Safety & Network Engineer Donna Dolan, Senior Account Executive John Keenan, Sr. VP - Tampa, FL
Jaie Solis, President, NYC Metro & Security Andre Szebold, AV Service Field Engineer Randy Bennett, Warehouse Mgr. (PA)
Darin Hutson, AV & Security Sol. Engineer Greg Strachan, CEO (NZ)
Congratulations on 20 Years!
Andre Szebold AV Service Field Engineer Global Video Collaboration What makes New Era a great place to work? “Our management team is always willing to alter schedules if our individual skill sets don’t match the challenge at hand.” Do you have any awards, certifications, or special recognitions?
“CTS”
What is the best advice you have ever been given? “Sometimes, undertaking the difficult path is the most rewarding path.” What do you love most about your job? “Figuring out why a system has failed and fixing it in a timely manner.” What is something people don’t know about you? “I once hit a golf ball over 500 yards. Some of it was downhill and downwind, but it still went over 500 yards.”
Congratulations on 20 Years!
Donna Dolan Senior Account Executive Northeast What is the best advice you have ever been given? “Don’t assume. It covers many scenarios.” What do you love most about your job? “The relationships I have made with clients and the ability to continue to work with them over and over again.” What is something people don’t know about you? “I would say anyone that knows me knows what I love: Tennis and Florida. And wine!” What makes New Era a great place to work? “New Era employees: my colleagues, support staff, and most of all my boss. Being in sales is a tough position—it’s a wonderful feeling to know you are appreciated for your efforts.”
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Recognize a Colleague!
Congratulations on 20 Years!
Ways to Submit a Recognition: Do you have a recognition or achievement you would like to submit on behalf of a colleague? There are two ways to recognize a colleague: 1.
Email Marketing to have the achievement featured in the next quarterly newsletter.
2. Submit an Impression via Paylocity. Simply login to www.paylocity.com and select the star icon for impressions. From there you can award an impression. Impressions notify the staff member, and their direct supervisor.
Jaie Solis President, NYC Metro & Security Global Enterprise What do you love most about your job? “The people I work with make all the difference whether it’s someone I’ve worked with for over 20 years or someone I’ve met by way of acquisition a couple months ago.” What is the best advice you have ever been given? “Around 1995, my college roommate advised me to install a TCP/IP stack on Windows 3.1 and download Mosaic to browse the World Wide Web. That was my introduction to the Internet.” What is something people don’t know about you? “I enjoy outdoor activities all year long and have a variety of mountain and fat bikes, snowboards, paddle boards, and surf boards.” What makes New Era a great place to work? “Our culture. New Era not only looks to preserve the culture but rather reinforces it with every acquisition.”
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Congratulations on 25 Years!
Darin Hutson AV & Security Solutions Engineer Midwest What do you love most about your job?
“Seeing customer sites and learning about what the customers do and make behind the scenes.” What is something people don’t know about you?
“I am an Assistant Scout Master for a BSA Boy Scout Troop.”
Congratulations on 25 Years!
Randy Bennett Warehouse Mgr. - West Chester - PA GVC What is something people don’t know about you? “I have run for public office on several occasions, served multiple terms on the town council, and I have lived in the same small town my entire life (I also built and am the curator of our town museum). If there is something that is still unknown, I have put great effort into keeping it that way.”
and listen, think, then speak.”
What makes New Era a great place to work? “Through smart decisions and employee sacrifice, the company has been relatively insulated against changes in financial and political climates providing a consistent and stable place in which to provide for my family and me.”
What has been the biggest change you have seen in the past 25 years as it relates to the industry or the work you do?
Best advice you have ever been given? “If you don’t walk on the railroad tracks, you won’t get hit by the train.”
Do you have any awards, certifications, or special recognitions?
“CTS-D & CTS-I”
Best advice you have ever been given? “Stop
“Integrating Media Retrieval systems with VCRs and slide projectors to now having video streamed over IP networks.”
What has been the biggest change you have seen in the past 25 years as it relates to the industry or the work you do? “The portability and accessibility of devices and information.” What do you love most about your job? “The core group of individuals, both formerly and currently employed, that have helped average out the good days and challenging days into twentyfive years of good times and memories.”
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The New Faces of New Era
Adam Tawa
Alexander Cwik
Alexander Kotylev
Allen Orcutt
Sr. Account Executive
Technician
Network Security Sol.
Field Technician
Northeast
Midwest
Engineer. - Global Enterprise
Field Services
Ashley Addy
Braxton Lewis
HR Coordinator Mgr.
Brendon Stokes
Desktop Network Support
Systems Engineer
APAC
Tech. - APAC
APAC
Brent Zohimsky IT Support Analyst
Alvaro Valderrama Network Solution Engineer Global Enterprise
Brian Miller Project Coordinator
Midwest
Global Services
Chris Flood
Chris Furlong
Courtney Angel
Craig Hadfield
Dynamics GP Manager
Cohen Padayachee
Project Mgr. Structured
Trainee Support Tech.
Head of Marketing, APAC
Senior Engineer
Corporate
Cabling - Northeast
APAC
APAC
APAC
Dylan Bilges-Schnappauf
Eric Xiques
Gaurav Rawat
Project Manager
Desktop Network Supp.
Northeast
Tech.- APAC
Dinesh Rai
Duke Nguyen
Desktop Network Supp.
Staff Accountant
Tech. - APAC
Corporate
Global Services
James Anderson
Jamie Lennon
Desktop Network Supp.
Desktop Network Supp.
JaVon Bogans
Logistics Center Technician
Jay Crawford
Jennifer Copeland
Operations Support Spec.
Technician
Staff Accountant
Midwest
Northeast
Corporate
Tech. - APAC Tech. - APAC FOR INTERNAL USE ONLY. NOT FOR DISTRIBUTION.
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Andrea McInnis
Angelique Henry
Project Coordinator Conferencing Technology Spec. Global Services
Global Video Collaboration
Ann Lozier
Anthony Koch
IVR Developer
Operations Expeditor
Global CX
Global Services
Trainee Support Tech.
Desktop Network Support
Project Coordinator
APAC
Tech. - APAC
Global Services
David Hlusak
Dejuan Hunter
Devin Ardrey
Conferencing Tech. Spec.
AV Technician
Global Video Collaboration
Midwest
Jackelyn Temple
Jackie Ferrara
Managed Services Supp.
Service Delivery Mgr.
Spec. - Midwest
Global Enterprise
Desktop Network Support
Bryn Jones
Estimator
Tech. - APAC
Global Enterprise
Project Manager
Support Technician
Global Video Collaboration
APAC
Harnoor Gill
Harrison Rogers
Desktop Network Supp.
Inside Sales Specialist
Tech.- APAC
APAC
Jess Leach
Jessica Lewis
Inside Sales Officer
Call Center Repr.
APAC
Northeast
APAC
Carolyn Voelker
Bryan Lifschin
Dave Crook
Talent Acquisition Specialist
Byron Luciano
Bruno Marcondes
Daniel Betlock
Anuja Kadam
Security Solutions Engineer Global Services
Jack Godden Trainee Support Technician APAC
Jessica Young Sales Admin. Assistant Midwest
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The New Faces of New Era
Jijo Joy
Jocelyn Antonucci
John Harrison
Senior Technician
HR Specialist
Service Delivery Mgr.
APAC
Corporate
Lee Vang
Manuel Ramirez
Billing Administrator Global Services
John Motufoua
John Pierce
APAC
APAC
Global Video Collaboration
Marv Radtke
Matt Giocastro
Matt McCann
Field Technician
Program MGR./Solutions
Global Enterprise
Architect - Global CX
Desktop Network Supp. Tech. Enterprise Account Exec.
Network Solutions Engineer Structured Cabling Tech. Global Enterprise
Midwest
Nicole Strain
Peter Claffey
Michael Portelli
Rick Nadell
VNOC Tech. Supp. Tech.
AV Project Mgr.
Rhonda Raste
Financial Planning &
Project Manager
NOC Specialist
Global Enterprise
Northeast
Global Video Collaboration Global Video Collaboration Analysis Mgr. - Corporate
Sam Hoepner
Scott Berbrich
Scott Cleary
Stephen Farren
Systems Administrator
Shirley Brown
Helpdesk Engineer
Program Manager
AR Specialist
Service Delivery Specialist
APAC
Global Services
Global Enterprise
Global Services
Global Video Collaboration
Tom Bowyer
Tom Knecht
Tustin Larson
Vichitra Yadav
Trainee Support Tech.
Project Coordinator
Victoria Panyanouvong
Security Project Mgr.
Desktop Network Supp. Tech.
Application Developer
Global Services
APAC
Global CX
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Global Services APAC FOR INTERNAL USE ONLY. NOT FOR DISTRIBUTION.
Joy Kellaris
Justin Howell
Finance Specialist
Inside Sales Repr.
Corporate
Global Services
Midwest
APAC
Megan Fernandes
Michael Batiste
Nancy Opperman
Marketing Executive
Senior Developer
Neal Melanson
Nicholas Cassese
AP Specialist
Field Engineer
Global Enterprise
Network Spec. Engineer, L1
APAC
Corporate
Northeast
Northeast
Robbie Newlove Systems Engineer
Robert Goodfellow
Kaitlynn Schlitt
Kevin Jose
Sales Support Specialist Desktop Network Supp. Tech.
Ryan Croston-Jackson
Desktop Network Supp. Tech. Desktop Network Supp.
Kimberly McDonald Accounting Supervisor Corporate
Ryan Hibbs
Sachin Sharma
Support Technician
Desktop Network Supp. Tech.
APAC
APAC
Tech. - APAC
APAC
APAC
Steve Beuoy
Tad Ryder
Terry Jensen
Inside Sales Specialist
Tim Lund
Account Executive
Tim Reinarts
Desktop Network Supp.
Operations Expeditor
Midwest
Security Solutions Engineer
Midwest
Tech. - APAC
Global Services
Global Services
Vladimir Chirkin
Zach Goin
Security Project Manager
IT Support Tech
Global Services
Global CX
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Marketing provides support for branded collateral, review of presentations, social media promotion for events, case studies, and more. Fill out the Marketing Request Form and email your inquiry to the Marketing email. Please allow 72 hours for your inquiry to be received and reviewed.
HR@neweratech.com
marketing@neweratech.com
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