Account deletion

Purpose

This section describes how you can delete an account form the Philips MasterConnect App.

How to do?

• On one of the project screens, press the three lines in the right bottom corner • Press “Account details” • Press “Delete account” • Please review any warnings and if you understand and accept them, press "Continue” • Press “Confirm” • Check your email for a six-digit verification code, press “Next”, and fill in the code • Your account will be deleted, and the app will confirm it has been deleted successfully • Press “Dismiss” to return to the login screen

Remark

On iOS systems, ensure that the MasterConnect app does not go to background during the account deletion process. Do not use another app and take care that the screen time out/auto lock is not activated.