FINAL CHANCE! BOOK FOR THE 2017 NZ PLUMBING CONFERENCE—See p10
FEBRUARY/MARCH 2017
PROS & CONS
New consumer campaign promotes qualified professionals
FACE-TO-FACE TRAINING
A new programme from Master Plumbers
FASHION SHOW International bathroom trends
ENGAGING CONTRACTORS Getting it right
RACING LINE Apprentice plumber & motocross champ
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EDITORIAL
Volume 69, Number 1 MAGAZINE TEAM CEO Greg Wallace EDITOR Beverly Sellers 03 543 2008 beverlysellers@xtra.co.nz DESIGN Sally Travis Design www.sallytravisdesign.co.nz PRINT Service Printers 258 Taranaki Street Wellington 6141 SUBSCRIPTIONS NZ Plumber is published six times a year by Master Plumbers, Gasfitters & Drainlayers NZ. MPGD members receive all six editions. Non-members can subscribe online at www.masterplumbers.org.nz MAILING LIST For enquiries, or to update your details: beverlysellers@xtra.co.nz Non-Master Plumbers’ members with address detail changes should notify the PGD Board direct, giving their registration number licensing@pgdb.co.nz TO ADVERTISE Contact Catherine Schuster 027 839 8398 cschuster@masterplumbers.org.nz
Seen on camera Sharing some holiday snaps of the plumbing kind. PROBABLY THE MOST popular page in NZ Plumber is Dodgy Plumbing and thank you to everyone who sends in photos of dodgy installations they’ve seen (and often had to rectify) in the course of their work. These examples of shoddy plumbing, gasfitting, drainlaying and roofing are funny—and sometimes alarming—but they also act as a reminder of the priceless value of good workmanship, carried out by qualified, registered and licensed tradespeople. It’s a message that’s being drummed home to consumers with the PGD Board’s new campaign (turn to p12 to find out more). On my family holiday this summer, I couldn’t resist taking some photos of my own to share with readers—a bit of dodgy plumbing spotted at a café, an unusual use for a beer keg and a busker’s creative way with a piece of plumbing pipe (not a bad didgeridoo as it turns out). I look forward to catching up with readers at the Conference in my home turf of Nelson in April (I might be biased but it’s a great little place). In the meantime, keep those Dodgy Plumbing photos coming!
Beverly Sellers Editor, NZ Plumber, beverlysellers@xtra.co.nz
OVER TO YOU NZ Plumber is the official magazine of Master Plumbers, Gasfitters & Drainlayers NZ Inc. Contact details for the MPGD Board, Society staff and Regional Associations are available at www.masterplumbers.org.nz ©NZ Plumber 2013. Registered as a Newspaper, GPO, Wellington, ISSN 0111-4379. NZ Plumber is subject to copyright in its entirety. The contents may not be reproduced in any form, either in whole or in part, without written permission of the publisher. All rights reserved in material accepted for publication, unless initially specified otherwise. All letters and other material forwarded to the magazine will be assumed intended for publication unless clearly labelled ‘Not for Publication’. Views expressed in articles in NZ Plumber magazine are not necessarily those of Master Plumbers, Gasfitters & Drainlayers NZ Inc, or of the Editor. While every effort has been made to ensure the accuracy of the information included in this publication, the publisher and the Editor take no responsibility for errors or omissions or for any consequences of reliance on this information. Publication of advertising material implies no endorsement of either a product or service.
The best email, letter, tip or photo published on this page wins a $30 prize voucher of your choice! Do you have a picture, story or news to share? Or feedback on any of the articles you’ve read in NZ Plumber? Email the Ed: beverlysellers@xtra.co.nz. Or give me a call on 03 543 2008. WRONG ADDRESS! I saw on the news recently that an Aussie homeowner arrived home to find his house had been completely demolished. It turned out it was his neighbour’s that should have been done. This reminded me of something that occurred a few years ago when I went to price a house replacement of spouting and downpipes. A few days after receiving my quote, the owner rang to say he would go ahead but not at that time as he wanted to save up. Two days later he called very irate saying that he did not give his permission for the replacement work and why did I go ahead, to which I replied “What...” or words to that effect. He explained he had arrived home to find all the replacement work had been done. As all the houses in the street were very similar, the plumber had the correct house colour but the wrong number. Instead of 21 it should have been 12. The moral of this story is check twice where you have to go then check again, or it could prove costly. Barry Guy of Barry Guy Plumbing Ltd Ed: Thanks Barry – great story! This issue’s prize voucher on its way to you. February/March 2017
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Inside this issue
60
FEBRUARY/MARCH 2017
MASTER PLUMBERS NEWS 7
CEO Greg Wallace on training and advocacy; Vodafone new Platinum Partner; updated Best Practice Guidelines; membership milestone awards; and hiring qualified staff from Australia
WHAT’S ON 10 Great reasons to attend the 2017 NZ Plumbing Conference
IN FOCUS 12 Sorting the pros from the cons
Use the pros, says the PGDB's new consumer campaign
14
Maintaining your skills A new training programme from Master Plumbers
NUTS & BOLTS 16 Pipes under slabs Technical guidance from BRANZ 19 Tech points Pressed metal tile alert, HWC safe tray update and more 4
February/March 2017
21 Gasfitting & electrical PGDB advice on working on the electrical parts of a gas appliance
31 Fleets ahead Teletrac Navman ranked as largest trans-Tasman provider of fleet management services
22 How could this happen? Backflow cross-connection issues in NZ homes
32 Relicensing time Get ready for the 2017-18 licensing year
PROJECT SPOTLIGHT 24 Making history Renovating a 110-year-old homestead, pipes and all
32 Water contamination update Spotlight on Havelock North bore
REAL LIVES
33 Plumbing queries in Parliament Questions around substandard product raised in the House
28 Process of improvement By joining an electrical and plumbing business, this company offers comprehensive service
34 Who pays for the pipes? Council or homeowner? The Wellington debate
50 The race is on Mixing motocross and a plumbing apprenticeship
34 Rainwater and greywater survey Industry survey on non-residential systems
INDUSTRY TALK
34 ERWB joins fight against cowboys Reporting dodgy electrical work through the R.A.C app
31 Voice for rugby Plumbing World’s Sarah Vining joins the Manawatu Rugby Union Board
CONTENTS
ON THE COVER FINAL CHANCE! BOOK FOR THE 2017 NZ PLUMBING CONFERENCE—See p10
FEBRUARY/MARCH 2017
12
PROS & CONS
New consumer campaign promotes qualified professionals
14
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46
35 Civil trade certification A new certification programme for civil trade workers 36 Sam’s speak Plumbing firm owner SamTyson on why to avoid 'homers' 36 Recent convictions More fines for unauthorised work 37 Microbead ban proposals It’s not just wipes stressing our wastewater systems
46 Contractor engagement Relevant health and safety information
SUPPLY LINES 49 Master Plumbers partners with Vodafone An exciting new Platinum Partnership
SMART BUSINESS 52 Construction contracts: an update Duncan Cotterill explain what the CCA changes mean for you
INNOVATION
54 Getting paid on time Tips from business.govt.nz to keep the money flowing in
39 Trend setting International fashions for bathrooms and home heating
56 Sorting staff issues The importance of following a process
SAFETY FIRST
FACE-TO-FACE TRAINING
A new programme from Master Plumbers
FASHION SHOW International bathroom trends
ENGAGING CONTRACTORS Getting it right
50
RACING LINE Apprentice plumber & motocross champ
46 Cover photograph: Still from the PGDB's new TV commercial.
HEALTH MATTERS 60 Dust & fumes The risks to plumbers’ health
TIMES PAST 62 Frivolity & friendship Social activities enjoyed by past Master Plumbers
NEXT GENERATION 65 Start the new year right Renewing apprentice limited certificates
AROUND ASSOCIATIONS 66 End of the line A milli-screening plant visit for the Hutt Valley Wairarapa Association
AND FINALLY
43 Scaffold safety New good practice guidelines
57 Changes for GST The first phase in a major tax system overhaul
68 Offcuts Jokes, oddities and media snippets of a plumbing nature
45 Safety Star Rating A proposed new tool for medium to large businesses
58 Mission? Control! Four steps to move from chaos to control in the office
70 Dodgy plumbing Another well dodgy selection for your enjoyment February/March 2017
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The tool you’ve been missing. And it’s water resistant Grab this Master Plumbers members-only offer on a Vodafone Red+ Business Essentials plan.
0
$
on a $90 .85 Red+ Business Essentials 24 month plan 7.5GB data Unlimited Talk & TXT to standard NZ and Oz numbers
FREE Wireless charger $90 off your first month
Call Matt on 0800 VF PLUMB Be a Ready Business
Vodafone Power to you
4G not available everywhere. See vodafone.co.nz/4G. Offer only available to Master Plumbers members and for a limited time or while stocks last. Price excludes GST. Vodafone terms, exit and transfer fees apply. Unlimited talk and TXT is for standard person-to-person use only and excludes special or premium numbers. See vodafone.co.nz/red-plusbusiness for terms. IP68 Water resistant up to 1.5 metres for 30 minutes.
MASTER PLUMBERS NEWS
Lifelong learning
Master Plumbers has developed new training courses to assist members.
THIS YEAR WE have re-launched our Master Plumbers’ training programme, led by Operations Manager Margaret Dawson. The new programme will be lifting training to a new level and the Master Plumbers’ website now makes it easy to book and purchase courses online. As members need to realise, business and staff training is the essence of what we represent—and there’s never been a better time to invest in your personnel to reap the benefits of staff retention and development. Members also need to differentiate the training they can do through Master Plumbers from the compliance requirements the Plumbers, Gasfitters & Drainlayers Board (PGDB) has around CPD. Master Plumbers’ membership comes with an expectation for members to complete a certain amount of training each calendar year, and we will be encouraging all members to do so. We are changing the way we deliver our training and focussing on high-quality outcomes, so that members will be able to see the benefits of continual learning. There is currently a Government-led review of occupational regulation and it is anticipated that the Government will
NEW MEMBERS Welcoming our newest members: • A.S.A.P Plumbing Services Ltd, Taupiri • Earth & Drain Ltd, Hamilton • Fairfield Plumbing Ltd, Auckland • Hutchison Plumbing, Gasfitting & Drainlaying Ltd, Rotorua • Jason Brown Plumbing & Gas Ltd, Wellington • Plumbing Services (2007) Ltd, Upper Hutt • Scotties Potties Ltd, Wellington • Sharp Plumbing Services, Wanganui
announce some changes shortly. Master Plumbers is hoping this does not include moving the PGDB into the Ministry of Business, Innovation and Employment (MBIE), as we don’t believe this is in the best interests of the plumbing industry. Although there have been some challenges with the PGDB over the years, with strong leadership it is gaining better results for the industry. In other matters, Master Plumbers is highly involved in the current reviews of New Zealand Standards, particularly AS/NZS 3500, and I’d like to thank Jon Lewis for his help with this. Master Plumbers continues to be involved in a vast array of New Zealand Standards without any financial support from Government or other means, as we think it is an important part of the industry and essential to participate. There is to be another review of New Zealand Standards and how they operate and Master Plumbers will be making a strong submission for better outcomes for the industry. There is also discussion at Government level around what a plumbing industry with some form of self-certification might look like. As you all know, gasfitters and electricians have had self-certification for several years and, although some of the plumbing industry would be nervous about moving to this approach, we believe it’s time to look at the situation
and its pros and cons. In Auckland and Canterbury, there is currently a lack of available plumbing inspectors and selfcertification is happening by default— but without the cost savings. To be truly recognised for our six years of training to become Certifying tradespeople, we need to consider the potential benefits of self-certification with an open mind. We will keep you informed on this matter and communicate any updates. Finally, I’d like to extend a huge welcome to Vodafone as our digital partner. We are extremely pleased to have this new Platinum Partner on board and we are sure there will be many benefits to members from this relationship. Vodafone will be among the many high quality speakers at the 2017 Conference and we urge all members to join us in Nelson this April. Members who attend say that some of the best business decisions they have ever made have come from the Conference. Book your place today!
Greg Wallace, CEO Master Plumbers, Gasfitters & Drainlayers NZ
Master Plumbers in the media
Advocating for a return to government funding for employers with apprentices. Last issue, we ran an opinion piece by Master Plumbers CEO Greg Wallace that first appeared in The New Zealand Herald. Greg has since been featured again, this time in The Dominion Post. His message? With the critical shortage of plumbers, more apprentices are needed. Master Plumbers is calling for the Government to shorten plumbing-related pre-trades courses from one year to three months to get young people training on
the job more quickly. Some of the current pre-trades funding could then be diverted to a revamped Apprenticeship Reboot scheme, which would see the Government helping employers with training expenses and tools for apprentices. “Our members in every part of the country are telling us they need more qualified plumbers to meet demand,” says Greg.
February/March 2017
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MASTER PLUMBERS NEWS
Hiring from Australia
We are seeking to assist members faced with a shortage of qualified staff. Visit the Master Plumbers website to find details of job candidates from Australia— the only country with mutually recognised plumbing qualifications. This list is regularly updated, so keep checking back for new candidates. All candidates are pre-screened by our HR Consultant Lisa Duston, who can also help members with booking interviews, pre-employment checks and relocation requirements, if required. If you are interested in taking someone
on in your business, contact Lisa on 021 245 1704; lduston@masterplumbers.org.nz. Master Plumbers charges a one-off finder’s fee of 7.5% of the successful applicant’s salary—two thirds payable on sign up and the remainder when the employee has successfully completed 90 days with your business. View the list of current candidates in the member log-in at www.masterplumbers. org.nz (under Business Resources).
Update for guidelines
Get hold of the latest versions of our Best Practice Guidelines for your business. An extensive review has been completed of the Master Plumbers’ Best Practice Guidelines. The Guidelines cover a wide range of topics and have been written to give guidance and explanation on sometimes difficult legislation in an easier, more understandable way. They have been rewritten in a number of cases, taking into account changes in legislation over the past few years. They have also been formatted using the Master Plumbers brand and in a style that is easier to read. The breakdown of categories for the Best Practice Guidelines is guidance on: contract templates and standard contracts • legislation • contract management. The updated Best Practice Guidelines are as follows:
BPG8 BPG9 BPG10 BPG11 BPG12
NZS 3910 NZS 3916 and NZS 3917 Consumer Guarantees Act 1993—What a Tradesperson Should Know Fair Trading Act 1986—What a Tradesperson Should Know Understanding the Health and Safety at Work Act
As new legislation comes into being, or as current legislation is updated, these will be reviewed to reflect any changes and members will be notified. Access the most up-to-date versions in your member log-in at www.masterplumbers.org.nz
•
BPG1 Security for Debts BPG2 Entering into Contracts BPG3 Standard Contracts BPG4 Contract Administration BPG5 Dealing with Disputes BPG6 Construction Contracts Act 2002 and updates BPG7 Taking over an Incomplete Project
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February/March 2017
We are currently delivering a training course entitled What’s New in Law for Tradespeople. The course upskills you on recent law changes and goes through some of the detail of the Best Practice Guidelines. It is being delivered by the construction lawyer who has reviewed the Guidelines. For full details and to book and pay for a course near you go to www.masterplumbers.org.nz and click on Training.
Above: Qualified plumbers in Australia are looking for work in NZ.
2017 training timetable
Book your training now! As you'll read on p14, Master Plumbers has launched a brandnew training programme to help members maintain and develop their Above: Operations trade and Manager Margaret Dawson. business skills. The timetable for the first half of the year is up and running at www.masterplumbers.org.nz. Just click on 'Training' to see what courses are on offer, and to book and purchase training for you and your staff. With six high-quality, face-to-face courses being run in various locations between now and June, there's something here for everyone. PLUS, we're delighted to be able to offer these courses FREE to all MasterLink apprentices, who can use their special promo code to book training on the Master Plumbers website. If you have any questions about the new training programme, please don't hesitate to contact Operations Manager Margaret Dawson on 0800 502 102; or email training@masterplumbers.org.nz
MASTER PLUMBERS NEWS
OfficeMax discounts just got even better!
OfficeMax helps you get more for less, with member savings on much more than just stationery. Members can save time and money with: • Additional discounts off the entire range of nearly 1,300 OfficeMax private label branded products. This includes stationery, ink & toner cartridges, café & kitchen products, cleaning & hygiene products, packaging & mailing products and art supplies. If the item has the OfficeMax or MaxKleen brand on it, there is an additional discount off
•
• •
OfficeMax’s already low everyday low price Place orders in a way that’s convenient for you—online, free phone, free fax, or shop in store Free, next business day delivery on orders over $50 placed by 5:00pm* Low Price Guarantee*
For queries, to open an account or ensure your existing OfficeMax account
Membership Milestones
New initiative recognises loyal membership. At this year’s Conference, we will launch our new Membership Milestone Awards to acknowledge businesses that have been loyal members of Master Plumbers for many years. Member businesses of 10-year, 20-year, 25-year and 30-year standing will be presented with a certificate in recognition of their support and will be given a mention in NZ Plumber magazine. Future awards will be sent out via our Regional Associations, to be presented at meetings. Thank you to all members for sharing the values and goals that Master Plumbers represents.
is linked to this offer, email OfficeMax at plumbers@officemax.co.nz *To view OfficeMax terms and conditions, Low Price Guarantee or to find your nearest OfficeMax retail store, go to www.officemax.co.nz
Vodafone becomes Platinum Partner! Read more about this exciting new partnership on p49.
Out and about
Our very own Best in Brand vehicle! We recently upgraded the signwriting on the company vehicle pictured here to reflect the new Master Plumbers branding—and, though we say so ourselves, it looks very smart and contemporary. We won't be awarding ourselves the Best in Brand prize voucher but we'd love to give it to one of you!
Send us your photos We have a $200 prize voucher of your choice to give away for the best use of the new Master Plumbers branding in your business. Just send your photos to vprice@ masterplumbers.org.nz by Friday 17 March 2017 for your chance to win. Good luck!
February/March 2017
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NEW ZEALAND
PLUMBING CONFERENCE i 2017
10-12 April 2017
Final reminder!
2017 NZ Plumbing Conference Have you booked for our industry’s main event? Don’t miss out… “Growing with the market” is the theme of the 2017 New Zealand Plumbing Conference. Being held from the Monday to Wednesday before the long Easter weekend, this event provides an ideal opportunity to work on your business away from your business in the scenic surrounds of Nelson. While there, get along to the PGDB & Mico Training session to meet your CPD requirements for renewing your licence in 2018. And, if your business offers backflow prevention services, you’ll want to book for the Backflow Group Meeting on the Monday.
Speaker sessions A broad range of expert speakers will be at the event with advice and inspiration to help you run an efficient, effective business in today’s buoyant construction market. Topics include: latest technologies to streamline business processes • effective use of job management software •
Above: Nelson's Tahuna Beach is a real drawcard for visitors.
•
staff management, recruitment and retention • managing across the generational divide. There are two keynote speakers: • All Blacks’ Leadership Manager Gilbert Enoka, sponsored by MM Kembla, will be providing some tips from the top on
•
reaching your full potential and getting the best from your team Professional business networker and online marketer Jamie Roy, sponsored by Greens Tapware, will be sharing expertise on how to maximise online opportunities for your business in 2017.
Above left: Get the most from your team with expert advice from All Blacks Leadership Manager Gilbert Enoka. Above centre: Keynote speaker Jamie Roy will share his online marketing expertise. Above right: Top New Zealand suppliers and manufacturers will display the latest innovations at the trade expo. 10
February/March 2017
NEW ZEALAND
PLUMBING CONFERENCE i 2017
10-12 April 2017
Above left: The Conference will be held at Nelson’s Rutherford Hotel. Above centre: Roll up, Roll up for the Vintage Carnival-themed Marley & Dux Fun Night at Founders Heritage Park. Above right: Choose from quadbike adventures, flying the SkyWire or paintball for the Mobil Leisure Afternoon activities.
There is also a two-hour technical session with input from technical experts on a variety of topics. Minister of Building and Construction Hon Dr Nick Smith has been invited to open the event with an update on the industry and the legislative changes our trades can expect in the year ahead. There will also be updates from key industry organisations—including Master Plumbers, The Skills Organisation, the Plumbers, Gasfitters and Drainlayers Board and WorkSafe—with a chance to raise any questions you have.
Social activities You’re assured of good food, drinks and company each evening, beginning with the Master Plumbers Kick Start Happy Hour on Monday night, sponsored by Allproof Industries. This is followed by the Mico Welcome Night function at the
waterfront Boathouse on Nelson Haven. Tuesday evening sees a Vintage Carnival theme for the ever entertaining Marley and Dux Fun Night—being held this year at Founders Heritage Park. On the Wednesday afternoon, Mobil Leisure Afternoon activities include a choice of paintball or quadbike adventures and flying the SkyWire at Nelson’s adventure playground, Happy Valley Adventures. The Conference culminates with the glittering black-tie New Zealand Plumbing Awards Dinner, sponsored once again by Plumbing World. Attendees say they attend the Conference for the unbeatable chance to network and socialise with fellow businesses, suppliers and manufacturers from around New Zealand—and these events and activities provide the perfect opportunity.
Trade exhibition The trade exhibition is open to all and runs throughout the two full days of the Conference, with more than 30 exhibitors at this year’s event. Browse the stands indoors and out to see the latest products and services in the plumbing, gasfitting, drainlaying and roofing marketplace. All morning and afternoon teas and lunches are held in the trade exhibition space—the ideal time to make your way around and talk to top New Zealand suppliers and manufacturers.
How to book
Date: 10-12 April 2017 Venue: Rutherford Hotel, Nelson Full conference registration: $845 ex GST (full member price) To book: Register online at www.nzplumbingconference.org.nz or call 0800 778 445.
“Why I go to the Conference” Read what some of last year’s attendees have to say: “The best thing about conference? One word: People. When you go to Conference, you’re not discussing business issues with your competitor, but with like-minded people who are looking for the same solutions. Some of the best business decisions I have ever made came from Conference. To get the most out of it, you just need to be open to new suggestions, new ideas, new solutions,
new friendships and old.” Jon Lewis, The Lewis Plumbing Company, Rotorua “Conference is a chance to meet old friends, make new ones, and get some damn good business ideas!” Colleen Upton, Hutt Gas & Plumbing, Wellington “We look forward to going to the Conference every year. We catch up with other plumbing business owners and
swap ideas, we learn about the latest industry trends, listen to great speakers, and have a lot of fun at the fantastic evening events.” Sam and Lee Tyson, Climate & Plumbing, New Plymouth “To me, Conference is a chance to get amongst the best in the business, learn of new, innovative ways to do things, acknowledge others’ achievements and have some fun along the way.” Mike Gooch, EG Glennie & Co, Wellington
February/March 2017
11
IN FOCUS
Sorting the Pros from the Cons A new promotional campaign from the PGDB is reminding consumers to hire the right people for the job. A TV COMMERCIAL showing a mother taking a drink of water from the kitchen tap while her young children play outside in the garden was launched by the Plumbers, Gasfitters & Drainlayers Board (PGDB) in early February. As she drinks, the commercial pans to an outside view of the house, with animations showing the property’s “complex network of pipes and fittings that combine high pressures, high temperatures, gas, electricity and other hazards”. The message? “Your family’s health and safety depends on the skills and experience of the qualified plumbers, gasfitters and drainlayers who install Above: The cover of the new consumer brochure. and maintain” this network. The voiceover then goes on to urge viewers to ask to see the tradesperson’s card before getting any work done in order to tell the qualified tradesperson from someone who just looks like one. This commercial is just part of the PGDB’s new TV, digital, print and social media summer campaign, encouraging homeowners to “sort the Pros from the Cons”, and understand the value of an authorised tradesperson’s practising licence. “With housing activity showing little sign of slowing down, more and more homeowners are embarking on home construction or renovation projects,” says PGDB Chief Executive Martin Sawyers. “The PGDB is reminding consumers of the rules for restricted work and the costly repercussions of using the wrong people. “In New Zealand we have been fortunate to have a regulated plumbing, gasfitting and drainlaying industry for over 100 years. High-quality training means we have some of the most highly competent and qualified tradespeople in the world.” ■ You can view the new TV commercial on You Tube at https://www.youtube.com/watch?v=XQU5t30oGdQ
Your photo ID Jonathan Smith is the central character of the PGDB’s new campaign: a qualified plumber who is the type of ‘Pro’ homeowners should be using to get the work done. Jonathan’s smiling face features on his NZ Practising Licence—ask to see the card still at the heart of the PGDB’s Above: Your photo will be on your new consumer campaign, practising licence card. but now updated to get the message across that a photo of the qualified tradesperson is included on that card, along with details of the licence classes the individual tradesperson holds. When you come to renew your authorisation for the 201718 licensing year, you will be required to send the PGDB a digital colour photo for your card. You can do this via your trade log-in at www.pgdb.co.nz. A standard passport photo is recommended but you may take your own or use one you already have if it meets the following criteria: • • • •
.jpg, .jpeg, *.tif, *.tiff or *.png format 250kb-5MB file size 5:6 aspect ratio 300x300 pixels or 8000x8000 pixels.
Spread the word! The PGDB is asking tradespeople and others to help get the message out that consumers should only hire authorised tradespeople. It has a range of campaign material that you can display on your vehicles, website and social media—or anywhere else you can think of. Materials include: • Campaign stickers • Posters in A4, A3 and A2 sizes • Consumer guide 3-fold brochure. To request materials, fill in the enquiry form at www.pgdb.co.nz/publications/card-campaign
Above: The PGDB’s new TV commercial. 12
February/March 2017
NEW! Hyperflow™ The answer to equal low pressure If you need to plumb a new shower mixer in a household that suffers from equal low pressure, Methven’s HyperFlow™ technology provides the ultimate solution. Using the combination of a unique cartridge and port openings, Hyperflow™ maximises flow through the mixer resulting in increased flow to the shower or bath.
The inlet flow area of Hyperflow™ is 178% greater than FastFlow®
Hyperflow™ is available in the following Methven ranges: Waipori Shower Mixer with Hyperflow™ WAHFCP
Futura Shower Mixer with Hyperflow™ FTHFSCP
Get in touch with your local Methven representative to find out more. Call 0800 804 222 to book a time, or visit Methven.com to find out more.
IN FOCUS
Maintaining your skills
This year sees some valuable new courses from Master Plumbers to help you maintain and grow your trade and business competence.
THE MASTER PLUMBERS Code of Conduct states that members will maintain their competence in business and trade practices by: • attending upskilling courses • undertaking further study in accordance with any professional development policy produced by the Society. As a Master Plumber, are you and your staff keeping up with training? The Society estimates that members need to undertake an average of 20 hours’ upskilling each year to maintain competence in business and trade practices. Members must also ensure that their staff maintain their skills by attending appropriate training or refresher courses.
PGDB & Mico CPD Roadshow
In order to renew their practising licence each year, Tradesman or Certifying Plumbers, Gasfitters and/or Drainlayers must attend a Plumbers, Gasfitters & Drainlayers Board continuing professional development (CPD) training session, delivered at a range of locations around New Zealand. The CPD training roadshow relevant for licence renewals for the licensing year beginning 1 April 2017 was held during 2016, but the training can still be carried out online by visiting www.skills.org.nz/pgdb. The 2017 roadshow, for licence renewals for the 1 April 2018 licensing year will cover the following topics: 1. Health and safety: • Focus on health: solvents, chemicals, asbestosis, hearing and disease—identifying hazards and how to mitigate them. • How to develop health and safety policies and how to conduct workplace assessments. Templates to be delivered as part of the programme. 2. Building related topics: • When is a building consent required? • Common building consent fails and how to avoid them. • Use of producer statements. • Verification Methods/Alternative Solutions. 3. AS/NZS 3500 – AS/NZS 5601: • What are they? How they fit into the building regime. • When and how they should be used. • Demarcation between plumbing and drainlaying. 4. Additional issues: • Roofing—who can do it? • LPG cylinder placement. • The new Journeyman licence class—what it is, what they can do and how it fits in with supervision. While this annual three-hour CPD session is a really valuable 14
February/March 2017
tool in helping maintain and improve the competence of tradespeople, it shouldn’t be the only upskilling that you do each year. There is a whole range of other learning opportunities to maintain competency, such as trade suppliers’ online learning tools, reading and researching publications, and attending courses delivered by a number of providers.
Master Plumbers face-to-face training
During October 2016, Master Plumbers undertook a survey of members, asking a number of questions on training needs and preferred methods to stay upskilled. The survey had an excellent response and below is a summary of some of the key findings: • 80% of respondents prefer face-to-face training courses to other methods of training, such as online • The preferred length of time for a face-to-face course is 2-4 hours • Preferred training times are either early in the morning or towards the end of the day • Respondents want trainers to be experts in their field as well as experienced trainers. Respondents also gave a list of suggested course topics for future training. In response to the survey results, Master Plumbers is developing a range of face-to-face courses during 2017. They are to be called ‘training’, so as not to be confused with the PGD Board’s 3-hour CPD session. The schedule has already been arranged for the first five months of the year and will continue to be developed for the remainder of the year. Full details can be found on the Master Plumbers’ website under the ‘Training’ menu. A summary of the
courses can be found at the end of this article. E-learning (learning using electronic technologies) was not considered a popular means of learning by survey respondents. It is, however, considered in many educational quarters to be the way ahead for future training. We are keen to allow members to experience some kinds of online learning and, during 2017, will be making available three pre-recorded webinars for you to view. Two full online courses are also being developed and will be available free of charge later this year. ■
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Below is a summary of the Master Plumbers’ face-to-face training timetable until June 2017. Members will be kept informed by email of any training taking place in their region. What’s New in Law for Tradespeople This half-day workshop looks at recent developments in, and changes to, the Acts and instruments that regulate plumbers, gasfitters and drainlayers. The workshop gives practical information on how these impact on the way tradespeople manage their work. LPG Solutions This course provides a solution-based approach to working with LPG installations. It covers design and installation of LPG systems, arranging agreement and supply of gas cylinders, and safety requirements in restraining gas cylinders, vaporisation of LPG, location test certificates and LPG operations. Health and Safety at Work Act—All You Need to Know The Health and Safety at Work Act has been in force for almost a year now. There are still a number of businesses who aren’t complying with the requirements of the Act and are putting themselves at risk. If you need a summary of the law, covering who the duty holders are and what duties they need to satisfy as well as how to organise your business to comply with the Act, then attendance at this course is a must for you. How to Get the Best from your Staff Staff are the greatest asset that a business has to maintain a competitive advantage in the marketplace, but only if they are managed well. This course has an applied focus and will assist business owners/managers/team leaders in dealing with practical situations that arise within workplace settings. How to Work with Hazardous Substances Many plumbers have worked with asbestos and concrete over the years with minimal, if any, protection. This course shows you the precautions that you need to take to help ensure the safety of you and your staff. Growing your Business in 2017 and Beyond The definition of insanity has been described as doing the same thing each day and expecting a different result. This course empowers participants with some basic skills in planning that will lead to a more sustainable business. Book and pay for courses online at www.masterplumbers.org.nz (under Training). If you have any queries around training, please email training@masterplumbers.org.nz
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NUTS & BOLTS
Pipes under slabs
The location of sewer and stormwater pipes requires careful planning at the design stage of a building project as changes are difficult and costly to achieve once a floor slab is in place. By Alide Elkink SEWER AND STORMWATER pipes may sometimes need to go through and below concrete floor slabs and footings.
Several relevant Building Code clauses
All pipework in and below a concrete floor slab must comply with New Zealand Building Code clause B2 Durability, which requires that they have a minimum durability of 50 years. Verification Method B2/VM1 describes in-service history, laboratory testing and compatible performance of similar building elements as means of establishing durability. Sewer pipes must also comply with Building Code clause G13 Foul water, which requires that buildings with sanitary fixtures and appliances have an appropriate drainage system to remove foulwater. Acceptable Solution G13/AS2 Drainage and AS/NZS 3500 Plumbing and drainage both provide means of compliance with clause G13. Both allow the installation of drainage pipes under buildings, although G13/AS2 is limited to buildings that are no more than three storeys. Specialised sanitary systems such as for factories or hospitals are not included.
Figure 2 Clearance between pipe and slab.
AS/NZS 3500 also requires that, where a drain passes under a strip footing, the angle of intersection with the footing must not be less than 45° (see Figure 3).
Pipes under concrete slabs
Pipes under a concrete slab complying with G13/AS2 must: • be laid straight and with an even gradient (see Figure 1) • be separated from the building foundation by at least 25mm.
Figure 3 Pipe passing through a footing (plan view).
Both G13/AS2 and AS/NZS 3500 require that pipes passing through a concrete slab (see Figure 4) must: • rise through the slab at right angles • be sleeved or wrapped in a durable, flexible material. The exposed pipe above the slab should be protected from damage and be capped before the concrete is placed. Figure 1 Drainage pipes under concrete slab.
The clearance between the top of the pipe and the underside of the slab (see Figure 2) varies: • G13/AS2 requires a minimum 50mm. • AS/NZS 3500 requires a minimum 25mm.
Figure 4 Sleeved drainage pipes. 16
February/March 2017
Junctions and access points
Where a pipe junction occurs beneath a slab, the angle at the junction must be no more than 45°. Drains must be laid to allow easy access for maintenance and clearing blockages, with access points provided immediately outside the building. If two or more soil fixtures are connected to a branch drain beneath a slab, an access point must be provided downstream of the highest fixture connection. Where the access point is within the building, it may be a sealed, floor-level rodding point. This must comply with the isolation and ventilation requirements for the spaces in which the soil fixtures are located.
Lay in trenches
Drainage pipes, including those under slabs, must be laid in trenches with a minimum width of the diameter of the pipe plus 200mm-100mm on either side of the pipe. The pipe must be on a minimum 100mm compacted base bedding of sand or other granular material with a maximum particle size of 20mm. Compacted side and cover bedding is needed. The cover bedding depth varies according to the depth of the trench (see Figure 5).
Figure 5 Trench bedding and backfilling outside slab area.
Sleeve pipes through foundation walls
Drainage pipes passing through a foundation wall must be sleeved with a minimum 25mm clearance and filled with a flexible material so they can move independently of the slab or beam. The pipe should be located in the middle third of the beam both horizontally and vertically (see Figure 6).
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Channels in slabs
Instead of being installed under the building in commercial or industrial buildings, pipes may be installed in channels in the basement slab. This allows for easy access for maintenance. Where a channel is created in a concrete slab, the slab thickness below the channel must be increased by the same depth as the channel to maintain the same depth of concrete. ■ Reproduced courtesy of BRANZ Build 157; www.buildmagazine.org.nz
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February/March 2017
Tech points HWC SAFE TRAYS – BE SURE TO COMPLY! Among December’s amendments to G12 Water Supplies (see news item below) is that it is now mandatory to have some means of controlling any accidental discharge from a water tank (eg, hot water cylinder). Previously, discharge control was only required if there was the potential of water damage to another property. Plumbers should ensure they comply with the updated version to avoid any costs associated with non-compliance or resultant damage from water discharging from a tank. The first paragraph of Acceptable Solution G12/AS1 clause 5.2.3 Safe trays now reads: “Performance E3.3.2: states that; Free water from accidental overflow from sanitary fixtures or sanitary appliances must be disposed of in a way that avoids loss of amenity or damage to household units or other property. An acceptable method of preventing water damage is to locate a safe tray below the water tank”. Even before this change, some manufacturers, such as Rheem, have stated in installation instructions that a safe tray must be fitted, and many plumbers have chosen to fit safe trays as best practice. “This change will have the added benefit of seeing these plumbers on a level playing field when pricing,” says Rheem Sales & Marketing Manager John Bebbington. NZ Plumber is looking into whether or not a means of discharge control is now always required when carrying out a like-for-like replacement of an existing, compliant HWC and will keep readers posted.
AS AND VM AMENDMENTS Twenty-eight Acceptable Solutions (AS) and 10 Verification Methods (VM) for complying with the NZ Building Code have been amended and took effect from 1 January. They include amendments to AS and VM documents in clauses B1 Structure, B2 Durability, E1 Surface Water, E2 External Moisture, G10 Piped Services, G11 Gas as an Energy Source, G12 Water Supplies and G13 Foul Water. Until 30 May 2017, you can use either the existing or newly published version when submitting a complete application for a building consent. After that date, use only the newly published version. Find them at https://www.building.govt.nz/ building-code-compliance/ Two proposed new Acceptable Solutions, also consulted on in mid-2016 won’t be published at this time, as they need further development. They are E2/AS4 Torch-on Membrane Systems for Roofs and Decks and E3/AS2 Internal Wet Area Membranes.
NUTS & BOLTS
Some important alerts and updates in this issue’s technical news round up.
NEW SOLAR CALCULATOR Public interest in solar electricity systems has led to the development of a new online calculator. Canterbury University’s EPECentre is behind the calculator, which is hosted on EECA’s ENERGYWISE website. The tool gives people a personalised estimate on whether solar will be cost-effective for their household. Find it at www.energywise. govt.nz/tools/solar-calculator
EXTERNAL GAS CALIFONTS In its InfoBrief newsletter (Edition 10, 2016), the PGD Board noted that it had received reports of some plumbers fitting external gas califonts and connecting the plumbing in the knowledge the owner would fit the gas with a 9kg gas bottle. The PGD Board strongly advises against this, as it is an offence to permit any unauthorised person to do restricted work. The plumber could be liable for a fine of up to $10,000 and the unauthorised person of up to $50,000. Under the Act, hanging an external gas califont can be considered gasfitting, and so should be done by an authorised gasfitter. Positioning a gas califont requires technical knowledge, such as clearances from the flue. Also, many gas califonts won’t work well with a 9kg gas bottle. Often, the bottle won’t supply enough gas pressure to work at the califont’s optimum level.
STEEL MESH INVESTIGATIONS COMPLETED The Commerce Commission has now completed its seismic steel mesh investigations into five of the companies under investigation. Three companies, which can’t yet be named, have been advised that the Commission intends to issue criminal proceedings under the Fair Trading Act in early 2017. Of the other two, Fletchers has been issued with a warning and United Steel with compliance advice. Investigations continue into several other companies. “Our investigations concerned batches of 500E seismic steel mesh sold before April 2016,” said Commission Chairman Dr Mark Berry. “The Commission has had court enforceable undertakings in place with several steel mesh providers since April to ensure more stringent testing. In addition MBIE has recently issued a clarified Standard and made changes to the testing requirements.” MBIE’s clarified Standard AS/NZS 4671:2001 has been published as Amendment 14 to Acceptable Solutions and Verification Methods for Building Code clause B1. > February/March 2017
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NUTS & BOLTS
PRESSED METAL TILE ALERT In late December, AHI Roofing put out an industry alert about asbestos in certain varieties of pressed metal, stone-coated roofing tiles. AHI Roofing is part of Fletcher Building and sells under the Gerard, Decra and Fortiza brands. Before the early 1980s, mastic or bitumen was most commonly used to adhere the stone chip to the pressed metal, and these materials can contain asbestos, advises the company. “These tiles need to be approached with caution when carrying out maintenance or removal work.” Particular profiles likely to be affected include Decramastic and early Harveytiles, though other profiles may also be affected, it says. “Pressed metal roof tiles manufactured by other parties are believed to have been introduced and manufactured after the ban on asbestos was implemented, but the same care should be taken regardless for any pressed metal roof tiles which may contain a mastic- or bitumen-based product. “No acrylic or styrene acrylic manufactured tiles are affected. This means that none of the early products made by Gerard (ie, the Tuffcoat profile) in the pre-1987 period are affected as these were only manufactured on styrene acrylic. Equally none of the ‘modern’ Gerard profiles (eg, Corona, Senator, Oberon, Milano and Rockport) are affected.” If you are doing work involving pressed metal tiles and you identify or suspect that they contain asbestos: • •
arrange for a specialist to take samples and undertake testing to confirm its presence (or absence); or assume that asbestos is present.
If asbestos is assumed or confirmed to be present, any work must be carried out in accordance with specific legal requirements governing asbestos risk management. There are no risks associated with pressed metal roof tiles containing asbestos if they remain in good condition and undisturbed. “However, a health risk arises when asbestos fibres become airborne and can be breathed into the lungs,” warns the alert. AHI Roofing is working with the Roofing Association of New Zealand and with installers and removalists to help deal with these issues in practice. If you have questions or would like more detailed information, you should seek your own legal or technical advice, it says. Primary legal requirements for managing asbestos risks can be found in: • • •
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February/March 2017
NUTS & BOLTS
Gasfitting & electrical WORKING ON ELECTRICAL appliances is restricted work, as this helps ensure the safety and quality of appliances in New Zealand. Where a gas appliance also has electrical components, it is considered an electrical appliance as well as a gas appliance. For example, a gasfitter can work on the gas pipework going to a heater but cannot replace an electrical component, such as an electrical fan (restricted electrical work). The Electrical Workers Registration Board (EWRB) recognises that it is useful for some electrical work to be done by other associated tradespeople such as gasfitters.
PGD Board Trade Advisor Sam Wood explains when a gasfitter can work on the electrical parts of a gas appliance.
For this reason, the EWRB does have a class of licence for associated tradespeople. This licence allows the licence holder to carry out a limited amount of tasks relating to maintenance on some electrical appliances. â–
About the author: If you need help with a technical enquiry, supervision guidance, industry standards, legislation or compliance matters, give PGD Board Trade Advisor Sam Wood a call on 0800 743 262.
Tasks an Associated Tradesperson (Gasfitter) Licence holder can carry out A. The maintenance and replacement of fittings that have an electrical rating of not more than 250 volts and 16 amperes which are one of the following: • Storage water heater elements and thermostats. B. The disconnection and connection of fittings from or to a power supply, other than by means of a plug or pin inserted into a socket, or an appliance coupler inserted into an appliance inlet; where those fittings have an electrical rating of not more than 250 volts and 16 amperes and are one of the following: •
Waste disposal units; electronic water control units; water pressure devices; storage water heaters.
C. The testing of work described in items (a) and (b) above. D. The certification of work described in items (a) and (b) above. E. The supervision of any work described in items (a) to (d) above. F. The maintenance and replacement of fittings that have an electrical rating of not more than 250 volts and 16 amperes, which form part of gas fired equipment.
G. The disconnection and connection of fittings from or to a power supply, other than by means of a plug or pin inserted into a socket, or an appliance coupler inserted into an appliance inlet; where those fittings have an electrical rating of not more than 250 volts and 16 amperes and form part of gas fired equipment. H. The testing of work described in items (f) and (g) above. I. The certification of work described in items (f) and (g) above. J. The supervision of any work described in items (f) to (i) above. NB: It is important to note that for many appliances the manufacturer has dedicated service agents. If someone working on the appliance is not a service agent, they may void the warranty on the product, even if they are legally allowed to work on it. To find out more about obtaining an associated trade licence, go to www.ewrb.govt.nz/training-and-qualifications/ requirements-by-class/associated-tradesperson/
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February/March 2017
21
NUTS & BOLTS
How could this happen? Backflow cross-connection issues can and do happen on a regular basis in New Zealand homes. Jon Lewis takes a look at the danger areas. BACKFLOW IS THE reverse flow of a liquid or contaminant into the potable water supply. Generally, there is a link between the potable and non-potable supply, causing a cross connection. Backflow can happen due to back siphonage or back pressure conditions in the water pipes, causing contamination of the pipes within the property. Depending on the pipework, this can even contaminate other properties connected to the same network. In other words, your house could contaminate your neighbour’s house or vice versa. Here are some potential areas in a typical suburban home that can cause backflow cross-connection issues.
1. Garden hose
As soon as a homeowner connects the garden hose to a hose tap to fill a chemical dispenser for feeding the lawn; or to fill a spa pool or bucket of water; or to try and clear a blocked drain; or to do any other number of creative things they can think to use a hose for, they have created the potential for that chemical
or liquid to get back into the plumbing system— especially in a negative pressure situation.
2. Hot water cylinders
A backflow issue can occur when local council technicians work on the water mains and shut off the supply, and the homeowner turns a tap on. This can potentially allow the hot water cylinder to drain, which in turn may cause the hot water cylinder to fail or, at the very least, the hot water element to burn out, causing unwanted costs to the homeowner. A draining hot water cylinder can also make the technicians’ work environment challenging, to say the least.
3. Bidet toilet seats
Any appliance that does not have compliant backflow protection internally—for example, a bidet toilet seat or a flexible hose installed for the sole purpose of personal sanitation after using the toilet—has the potential to contaminate the incoming water supply.
4. Visiting contractors
There is a backflow risk if visiting contractors use your water supply for commercial washing equipment, servicing equipment or home embalming.
5. Home-based businesses
Any home that uses the potable water supply for business purposes poses a risk. Examples include hair salons, companies mixing chemicals for commercial supply, and kitchens using commercial equipment connected to the water supply.
6. Dialysis machines Above: This homeowner-installed bidet toilet seat contravenes the Building Act. Don't know why? Perhaps you should attend a backflow training course to learn more... 22
February/March 2017
Haemodialysis machines used for personal health requirements have the potential to cause backflow issues.
Above: Can you see the potential backflow issue depicted in this photo?
The above list is not exhaustive; it is just an indication of the potential problems that can occur at a private home. By potential, we mean it can happen, not that it will happen—however, it’s important to note that there are many instances of actual contaminations, with some having led to a death. So, when you shake your head about “more bloody compliance”, spare a thought for your friends and family. There could be nothing worse than a death in your family from something that could have been avoided by taking some care with how we design plumbing systems and use water on a daily basis. Homeowners with any concerns in regards to their property or their neighbour’s property should talk to their local water supplier in conjunction with their local plumber. It’s important that the plumber has a good understanding of backflow prevention and piping systems—not all plumbers do. ■ If you need to learn more about backflow prevention, call Richard Rattray at Opus Environmental Training on 04 587 0667 for details of their next backflow course.
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PROJECT SPOTLIGHT
Making history CHRISTCHURCH PLUMBER DAYNE McKnight knew he had a big job on his hands when he walked into the 110-year-old Wairewa Farm and was greeted by rats and cold, damp air. Dayne was part of a team that has transformed the dilapidated homestead, which many builders suggested should be knocked down. Strahl Builders thought otherwise and, rather than write-off the 550-square-metre building, the firm set about renovating the property, which has been in the Latham family for six generations. The firm’s owner Grant Strahl says that, while other companies had recommended that the owners demolish the property and build a new one, this thought never crossed his mind. “I had a look at it, bashed a few holes in the place and checked how all the doors closed and shut,” he says. “I could see what it could be as soon as I looked at it. It was as rough as guts—it was shocking—but we know what we have got to do and could see the rich potential of this place.” Above: Six generations of the Latham family have lived in Wairewa Farm on Banks Peninsula. 24
February/March 2017
Repiping and radiators
Dayne, who is co-owner of Rangiora-based McKnight Plumbing, was called in by the project team to replace pipework and install new bathrooms and a kitchen. “We didn’t have too many challenges overall; probably working everything out at first was the hardest part,” he says. “We did not know what was going to stay and what was going to go. “It was a real mess and we were trying to make sure we could mark up what went where and what we were keeping—but we ended up ripping everything out and starting again. “We gutted the whole thing. In the end it was easy, as we were doing pretty much everything anew.” Dayne spent about two weeks in all working at the farm after first inspecting the site in August 2015. A couple of months later the building was repiped and Dayne and a colleague applied the finishing touches to their work last September. “We put in radiators, all the hot water and a boiler. It was pretty basic work but, because of the size of the property, heaps of it,” he says.
Photographs courtesy of Strahl Builders and CS Roofing Canterbury.
A dilapidated 26-room homestead on Banks Peninsula has been fully restored, pipes and all. Matthew Lowe reports.
PROJECT SPOTLIGHT “It was a really enjoyable job. It was quite nice renovating it and it was a cool location. We’ve done a few big houses and had to do a complete repiping. The first time I had to do one was a nightmare but this one was sweet. “It’s nice to look back on this one. The place was amazing when it was finished compared to what it was—there were rats everywhere, it was cold and now it’s warm and dry and no rats about.”
Reconfiguring and recladding
While Dayne tackled a complete refit of the plumbing works, the team from Strahl Building set about overhauling the rest of the 26-room home. Work at started in the winter of 2015 and the bulk of the project was completed about a year later. “We were about 10 months on the job and then left a carpenter there for three months doing wee things to finish it off,” Grant says. “They had a lot of closed up rooms—a kitchen, a scullery and staircases to the servants’ end of the house—and eventually over the eons someone ripped a wall out here and there, and didn’t support things properly, so things were pretty crooked and sagged. “We had to level it all up. It is pretty straightforward when you know how to do it; it’s just hard work. The entire outside we ripped off—all the weatherboards, fascias, every bit we pulled it off and burnt.” > Above right: Wairewa Farm before its renovation. Right: The builders completely overhauled the interior and exterior.
INDUSTRY TALK
Above: Before and after—the formerly dark, cluttered kitchen now lets in the light.
Grant says the project involved rectifying all rot and decay, and stripping and recladding the entire exterior, including all fascia, soffits, corbels and brackets, plus reroofing the whole house. Inside the team made extensive changes to the floor plan layout, installed new electrics and linings and re-plastered throughout, and built a new kitchen and bathrooms. Exterior windows and doors were chosen to suit the new layout, which combined many modern elements with hints of tradition where old parts of the building were able to be saved.
Despite its age—the property was built for £550 in the early 1900s—builders did not have to conform to any heritage standards for the renovation; but they did have to bring the home up to date with extensive seismic strengthening. “We did all the earthquake strengthening, bolting the building down and doing some underpinning,” says Grant. “Because we stripped the house outside, we could put straps, bolts and ties in place quite easily.” With the overhaul complete, Grant and Dayne are confident that the homestead can now be enjoyed by many more generations to come and, hopefully, by fewer rats. ■
Above: This aerial view shows the extent of the re-roofing work, with the garage awaiting completion. 26
February/March 2017
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Process of improvement
By joining an electrical and a plumbing business, this Napier firm is able to provide comprehensive solutions for its clients. PAUL MANAENA AND his son Reihana are not ones to rest on their laurels. Joint directors of Laser Electrical Napier, last May they bought Laser Plumbing Napier and have been on a journey of growth and improvement since. “There were inefficiencies on both sides of the business and we needed to make a lot of changes,” says Reihana, who manages the electrical side alongside Darrin Lee as the plumbing manager. Assisted by business development experts The Icehouse, Paul and Reihana started from the top down, taking a good, hard look at their own leadership style and how it could be improved.
Communication is key With 26 now on the team, good communication was top priority. “Having a weekly group discussion gives us the opportunity to share information with staff and make them feel included,” he explains. “We let them know how we’re tracking, what’s coming up and the part they play in reaching our goals. “This has helped transform the business. We’re now working as one rather than as a whole lot of individuals going in different directions. Some business owners would say they can’t afford half an hour’s downtime for all staff—but you can’t afford not to.” Paul’s leadership style is approachable, accessible and collaborative, says his son. “He’s always open to new ideas and his office is always available for anyone with issues or suggestions for change.” Both want to help their staff achieve their career goals rather than just come to work to do a job—and staff training plays an important part. It’s clearly a successful approach, with many team members having remained with the firm for years.
Software systems Since merging the two businesses at the one Onekawa workshop,
Above: The team with some of their fleet. 28
February/March 2017
Above: From left, Plumbing Manager Darrin Lee, Electrical Manager and joint Director Reihana Manaena and Director Paul Manaena.
the company’s software systems have come into their own. “Both businesses use the same systems; the only difference is the work they provide. On the electrical side, our niche market is industrial automation, while the plumbing side has more of a focus on residential and light commercial. Bringing the two together gave us real potential to provide solutions for our own business and for our customers.” Using software has enabled the company to automate mundane tasks and to become more efficient and accurate. “We use new technology for everything—fleet management, health and safety, and customer relationship management, from the first contact to the invoice and beyond.” A software accounting package also gives them a clear idea of how the business is doing week by week.
For all your hot water solutions Above: Reihana and Paul Manaena receiving the award on behalf of the team from NZME Eastern Region Sales Manager Shaun Irvin.
customers are sent a feedback form on every invoice Relationship building Person-to-person contact remains essential, of course, and building relationships is key—not just within the company, but with everyone from customers to suppliers, the bank manager and accountant. Above all, it’s a family oriented business. “My dad and I have worked together for 10 years, my brother and cousin are both electricians on the team and my nephew works here too. A lot of the staff have known each other for a long time and we have a really good relationship with each other.” Together, their aim is to provide service for their customers 24 hours a day, seven days a week. “We want to be available with a solution for our customers when they need it, helping them achieve their own targets and turnover goals.” Customers are sent a feedback form on every invoice, giving them an opportunity to comment on and rate the service they have received—and many of them reply, says Reihana. This dedication to customer service was recognised at the latest Westpac Hawke’s Bay Chamber of Commerce Awards, with Laser Plumbing and Electrical Napier winning in the Medium Business Award category, sponsored by NZME. “Their customers describe them as prompt, professional, efficient, friendly, organised with exceptional communication,” said the judges. Growth in Hawke’s Bay has been “massive” in the last three years, according to Reihana—and the electrical arm of the company has tripled its turnover during this time, with major projects for agricultural and viticultural industries. “A lot more people are also coming here for work from the big cities, such as Auckland, which is positive for Hawke’s Bay business.” With this economic expansion has come a need to grow their own business to meet demand. “Dad has always been big on training, as it’s good internally and for the industry as a whole. We currently have 18 on tools, with two apprentices in plumbing and two in electrical. By doing this, we’re getting the proportions right and continuing to add to the industry.” ■
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INDUSTRY TALK
Voice for rugby
Plumbing World’s Sarah Vining has become the first woman ever to sit on the Manawatu Rugby Union Board. Women have been making their mark in rugby recently, with former Black Fern Dr Farah Palmer becoming the first woman elected to the Board of New Zealand Rugby in December. Meanwhile, in Manawatu, Plumbing World National Marketing Manager Sarah Vining has also become the first woman on the Manawatu Rugby Union’s board. Sarah has been seconded to the board until their next AGM in 2017, at which point she can opt to stand for election or the board could decide to second her for another term. A passionate Turbos supporter, rugby has always been a passion for Sarah. “I come from a rugby family background, with my brother playing throughout school and club rugby, while my dad coached and managed various teams. I have also loved watching club rugby, Super Rugby and Provincial Rugby—plus, of course, International Rugby with the All Blacks. “We took our seven-year-old son to his first test match last year and I know it will be something he will always remember. Plus, of course, in 2017 we have the Lions Tour to look forward to, which will further increase everyone’s engagement with the game.” Sarah is enjoying her new role with “a great group of guys
from a range of backgrounds”, and the opportunity to add more diversity to the decision making, along with offering a different point of view. “I was selected based on my skill set of marketing, sponsorship and event management, which I have been doing for Plumbing World for the past 18 years,” she says. “I’ve attended a number of NZPM Board Meetings over the years, so the challenge of a boardroom setting wasn’t too daunting.” She has now attended three board meetings, which have been really interesting in terms of learning about all the dynamics, challenges and opportunities Rugby Unions are facing, she says. “Rugby is our country’s national sport, so we need to ensure we continue to capture the players, supporters, referees, coaches, sponsors and fan base.” Having Kieran Read associated with the Plumbing World brand for the past three years has allowed Sarah to increase her understanding of the All Blacks’ culture. “Manawatu Rugby already has a very strong culture and following. However, we can enhance this further still from the learnings and direction of New Zealand’s No. 1 sporting team. Kieran has been a great addition and brand ambassador for our Plumbing World Team in Black and we look forward to having him involved again in 2017.”
Fleets ahead
New CE for EECA
Teletrac Navman has been recognised as the Trans-Tasman fleet management market leader. International market research firm Berg Insight has ranked Teletrac Navman as the largest provider of fleet management systems across New Zealand and Australia. The Berg Insight report, released in 2016, noted that Teletrac Navman has around 80,000 active units in the region and is strongly positioned in both countries. Berg Insight expects the fleet management market in NZ and Australia to double in size by 2020, with the region currently influenced by a range of market drivers including health and safety regulation developments, road user charges and electronic work diaries. “Regulatory compliance is a huge driver for growth in the fleet management market, and it’s a key focus for Teletrac Navman,” says Ian Daniel, Teletrac Navman’s Vice President of Asia Pacific. “The report reflects what we’re hearing from our customers. Businesses need operational efficiencies, such as reduced fuel costs, but they’re particularly focused on the safety and compliance benefits that fleet management systems provide.”
Andrew Caseley has been appointed as EECA’s Chief Executive following the retirement of Mike Underhill. Andrew joins EECA from MWH, a global engineering and environmental consultancy where has worked for the past 10 years. Prior to this, he was CEO of the Hawke’s Bay Regional Council for 13 years. “Through both these roles, Andrew has gained considerable experience in working with the energy sector, particularly around renewable energy infrastructure,” says EECA Chair Tom Campbell.
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INDUSTRY TALK
Relicensing time—aware of the changes? With the new licensing year starting on 1 April, it’s time to renew your authorisation.
• the 3rd stage block course (applied You can renew your annual practising before 1998). licence online at www.pgdb.co.nz, using your trade log-in. From this year, licence Rather than having these people work ID cards will include a colour photo of under exemptions under supervision, the licence holder, so you will need to the Journeyman class recognises that supply the PGD Board with a digital they have some formal training and photo. This can be uploaded online. allows them to register and licence as a Still haven’t met your CPD Journeyman in their trade. requirements? Go to www.pgdb.co.nz/ A registered and licensed Journeyman trade/cpd and book yourself into the Above: Front of the new photo ID licence cards. can install and work under the online training. supervision of their Certifier (there is no Please note that the registration class requirement for them to work under the direct supervision of previously known as Licensed is now called Tradesman. their Certifier during the first two years). There’s also a new Journeyman class for plumbers, gasfitters After 1 April 2017, those holding a Journeyman Licence will and drainlayers who haven’t passed the PGD Board’s relevant be required to carry out CPD. licensing exam, but who have completed: • •
the National Certificate (came into effect in 1998) or the Trade Practice Certificate (applied before 1998) or
For fees in all classes, visit www.pgdb.co.nz/trade/fees
Water contamination update In early February, RNZ News reported that it had obtained scientific test results showing that the Havelock North drinking water supply was contaminated last year by a surface pond that sits less than 100m from the Brookvale Road bore one. According to Water New Zealand, sheep faeces have been confirmed as the most likely source of the campylobacter that affected over 4,000 residents last August. The Brookvale Road bores one and two are housed in underground chambers, similar to other water supply bores in New Zealand, whilst bore three is newer and located above ground. Fluorescent dye trace testing was carried out in the area surrounding the bores, and Water New Zealand says the “preliminary results indicate that there is a potential path between a pond that occasionally occurs in the nearby Mangateretere stream and Brookvale Road bore one. This potential path could take only a few days for the water to transport from the pond to the bore.”
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The first stage of the Government Inquiry into Havelock North Drinking Water began in mid December, looking at future actions needed to ensure safe drinking water for the town. Remaining stage one issues began on 30 January, looking at matters such as legal responsibilities, the source and cause, appropriate response and contingency planning. It was expected to conclude in mid February, as this edition of NZ Plumber was going to print. On 1 February, Hastings District Council (HDC) said it was using a “belt and braces approach” to bringing Brookvale Road bore three into service to supplement the Hastings water supply scheme cross connection to cope with extra summer demand. Three different types of treatment are to be used at the new Brookvale water treatment station: UV, filtration and chlorine. Before the water was added to the supply, it was to be approved by the national drinking water assessors. “We’re confident that the water will pass all the tests,” said HDC.
INDUSTRY TALK
Plumbing queries in Parliament Questions around substandard plumbing products were raised recently in the House. During a question time in Parliament towards the end of last year, NZ First member Fletcher Tabuteau questioned the Minister of Building and Housing Dr Nick Smith about what reports he had received on substandard building products being imported for use in New Zealand homes. Hon Amy Adams, answering on the Minister’s behalf, said there had been some reports of problems with products but they related to both locally manufactured and imported products. “The government has and is tightening the Standards and Acceptable Solutions in key areas like steel mesh, insulation and glass balustrading to improve quality and performance,” she said. “The advice from the Building Consent Authorities is that, while the scale of building activities is booming, the proportion of quality problems is no greater than historical norms.” Fletcher Tabuteau went on to question what the reports received had said specifically about leaky pipes or leaky plumbing used in the construction of New Zealand homes, and whether the Minister would acknowledge, given the warning from Master Plumbers, that action must be taken to prevent another leaky homes scenario.
To this, Hon Amy Adams responded that she understood that MBIE did conduct an enquiry in response to complaints made, and found no systemic issues with the plumbing fixtures that were investigated. “We are certainly aware of a number of local manufacturers who are concerned that we have removed tariffs on imported products because we do want to see the cost of building coming down, which is part of the reason why the building sector is booming, but of course it’s important that the quality of the products remain high and we’re confident that we have a comprehensive system from the suppliers to the retailers to the Building Code to MBIE certification to ComCom [the Commerce Commission] to ensure that remains the case.” When asked if this comprehensive system might include a WaterMark system for plumbing products similar to that of Australia, she noted that the New Zealand system relies on the fact that any building product must meet the standards set out in the Building Act before it can be used on site, and that suppliers must also ensure that all products are properly labelled as being fit for purpose.
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INDUSTRY TALK
Who pays for the pipes?
Wellington City Council is back in the news as another homeowner is billed for replacing a lateral pipe. When a Wellington homeowner received a bill for $22,000 in 2015 from Welllington City Council to repair a sewerage lateral connecting her property to the main, her story made the headlines. Sixteen months later, a similar tale is back in the news, with a Wellington man being charged almost $9,500 for work on a collapsed lateral beneath the road reserve outside his property. Technically, all councils can legally force homeowners to repair private wastewater and stormwater pipes right up to the council main, but some councils choose to bear the cost, according to John Pfahlert, CEO of Water New Zealand. Following the earlier incident, he advised house buyers to hire plumbers and drainlayers to inspect pipes and complete a drainage report on the condition of wastewater and stormwater pipes from the house boundary to the point where it joins the public network. House buyers should also ask the council in their area its policy on who covers the cost of repairs that extend beyond a property boundary, he said. “This advice becomes more applicable every year in New Zealand with a quarter of piping now more than 50 years old and in need of renewal.” In 2005, Wellington City Council decided to make property owners responsible for the whole length of the lateral to the point where it joins the Council main, including any parts in the road reserve. Around 44,000 of the 64,000 laterals in the city have a portion in road reserve and repairs under roadways are expensive, as they require traffic control. In response to complaints from affected property owners, proposals to reverse this policy were put to the Council’s Environment Committee in February 2016, with Mayor Celia Wade-Brown saying changing the policy would also enable the Council to deal more efficiently with any broken sewerage laterals. Consultation was held as part of the Council’s Annual Plan, with the Council estimating an annual cost of around $1 million if it were to resume responsibility for wastewater laterals in road reserve—which would be passed to ratepayers. It also expected a “spike” in associated costs in the first few years as a result of “deferred maintenance”. Despite support from the Environment
Committee for the proposal, it did not get the approval of the full council. In the most recent case, the roots of a tree on the road reserve may have contributed to the damage to the lateral. According to the Council's website, the property owner is responsible for “maintenance, repair and associated costs to the lateral”, including blockages caused by roots from trees on the road reserve. It will clear any blockage the first time but subsequent faults are the property owner’s responsibility. The homeowner is reported to be seeking legal advice.
Rainwater & greywater survey
Have your say on non-residential greywater and rainwater systems. BRANZ is conducting a three-year study on the drivers and/ or barriers to the uptake of rainwater and greywater systems in non-residential buildings in New Zealand. The study is funded by the Building Research Levy. They are currently seeking industry opinion via a short, fivequestion survey at https://www.surveymonkey.com/r/23X8BJB
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February/March 2017
The full study results are due out in April 2017 at www.branz. co.nz/rwhgwr If you have any queries, or would like additional information, please contact Dr Lee Bint on 0800 1 WATER; lee.bint@branz. co.nz
Civil trade certification
A new certification programme has been developed for the civil infrastructure industry. Civil trade workers can now attain Trade Certification though a nationally recognised Civil Trades Certification programme developed by Connexis, the infrastructure ITO. Civil Trades provides formal recognition for tradespeople skilled in constructing and maintaining civil infrastructure. Previously, civil infrastructure workers, doing jobs such as road construction and pipe installation, had no formal transferrable trade certification. Under the new programme, they can become registered as a Certified Tradesperson. “It’s long overdue for the industry and it’s also great to set an industry standard,” said Anthony Rudkin (Rud) of Opotiki’s Waiotahi Contractors on the launch of the programme. An industry veteran, Rud said it was great to have his 32 years of experience formally recognised. Workers with existing experience can become Civil Trades Certified through Recognition of Current Competence (RCC). For younger staff, Civil Trades provides a deeper understanding of the industry they’re working in and of career paths they can follow. To become Civil Trades Certified, workers must complete a recognised Civil Infrastructure Trades Qualification and 8,000 hours of on-job experience. They can choose to be Civil Trades Certified in three areas: • Road Construction and Maintenance • Pipeline Construction and Maintenance • Road Surfacing. “Introducing a trade regime for Civil Infrastructure has been something that has been wanted by the industry for a long time and it’s a significant step for both the industry and its workers,” says Connexis Civil Industry & Training Manager Robbie Paul. Civil Infrastructure encompasses 600 businesses and 40,000 employees nationwide.
EWRB joins fight against cowboys The Electrical Workers Registration Board (EWRB) is adding electrical workers to the list of trades that can be reported through the Report-A-Cowboy App. “We’ve now joined together with the PGDB to be part of the app, so those who have dealings with dodgy electrical workers can quickly and easily report the issue,” says EWRB Presiding Chair Shane Dolan. The app allows users to remain anonymous when submitting photos and video evidence of illegal work sites, false advertising and so on. It also provides a direct link to the PGDB’s investigations team. “The EWRB and PGDB are both committed to protecting property owners, keeping the public safe and supporting legitimate tradespeople,” says Shane Dolan.
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INDUSTRY TALK
Recent convictions
Most recent convictions for unauthorised work. •
•
•
An Auckland man has been fined $4,500 for misleading homeowners. Loganathan Chetty was sentenced for carrying out restricted plumbing work and gasfitting work without authorisation. The matter was reported to the Plumbers, Gasfitters & Drainlayers Board (PGD Board) by the homeowners when it was discovered a certificate of compliance was required for the hot water system installed, which could not be produced by Chetty as he was not currently authorised. Darren Hobbs, director and agent of Waikato Caravan & Auto Sales Ltd, has been sentenced to pay a $4,000 fine and $130 in court for unauthorised gasfitting. The company illegally installed a califont, associated pipework and a flue on a van. Morris Connon, a Tauranga builder who installed a gas hob/cooker as part of getting a house ready for sale, has been fined $4,500, and ordered to pay court costs of $130
and a solicitor’s fee of $113. He was not qualified to do the gasfitting work, which was non-compliant and potentially hazardous. In the month following moving into the home, the new homeowner noticed an unexplained smell of gas and contacted a local plumbing and gasfitting company, who inspected the home. It was discovered that the gasfitting work he had completed was defective. There was a significant gas leak coming from a gas pipe in an upstairs wall cavity leading to the upstairs cooker. “In addition to the usual high health hazards associated with gas leaking within a home, gas pipes leaking into a wall cavity are particularly dangerous,” said Martin Sawyers, Chief Executive for the PGD Board. “The wall cavity can fill up with gas, which can then be ignited by a spark given off by the working of a light switch or other electrical fittings.”
Sam’s speak
Why you shouldn’t do ‘homers’.
As a plumber, when people are doing renovations, or have a blocked toilet, or a leaking pipe, you suddenly become their new best friend. You may be known to them because you are the cousin of a mate’s wife twice removed, yet you get asked to do work for them in your own time, on the weekend, for next to nothing because you’re a good bugger. As an employer, when your tradesmen are doing ‘homers’, even though they are doing the work in their own time, your business can still be at risk by association. If the private work has not been done to the standard your business has set or the regulatory standards, or it doesn’t work properly due to trying to do the job on the cheap, or the work does not meet the expectations of the person the work is being done for, your reputation can go down the gurgler. Your tradesmen carrying out private work can also pose a risk of legal and/or civil action towards themselves, your business, its directors, and other employees where: • the private work has not been carried out in accordance with the Health and Safety at Work Act 2015 and an incident occurs
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•
the private work requires authorisation (a building consent), and the private work is carried out illegally • the private work is Restricted Work and the tradesman is under supervision and the private work is carried out without supervision • the private work is Restricted Work and requires certification, and the work is not issued with a certificate • damage has occurred to the property from the private work carried out. At Climate & Plumbing we don’t exactly say you can’t do ‘homers’ to our guys. Instead we point out the risks in our Private Work Policy and get them to sign the declaration of understanding, and seek authorisation from us. Additionally we give special pricing for family as an incentive to have the work carried out through Climate & Plumbing rather than under the table. Our guys also use the Private Work Policy document to show those that are cheeky enough to ask them to give up their free time, the reasons why they can’t. Think twice before you agree to ‘homers’—safeguard your reputation and limit your risk!
Microbead ban proposals
It isn’t just wipes that are clogging our wastewater systems… Plastic microbeads in products such as shower gels, sunscreen, shampoo and deodorant are adding to the stress put on New Zealand’s wastewater treatment plants, says Water New Zealand. The organisation supports the Government’s proposed ban on microbeads, announced in January. “We need to remember that everything we flush finds its way into a wastewater treatment plant and then to oceans, rivers or on to the land,” says Water New Zealand Chief Executive John Pfahlert. The problem with microbeads, says Environment Minister Dr Nick Smith, is that they are too small to recycle, are not biodegradable and are mistaken as food by marine life, causing long-term damage. About 100 varieties of personal care products in NZ contain plastic microbeads, most of them imported. Globally, it is estimated that over 10,000 tonnes a year are used, and similar plans to ban or phase out plastic microbeads are underway in the US, UK, EU, Canada and Australia. Public feedback was being sought until 28 February, with the proposed ban to take effect on 1 July 2018. Water New Zealand would like to see more done to prevent other products being wrongly disposed of in sewers— particularly wipes. “Wipes clog the sewers causing overflow into rivers and the ocean, as well as creating a costly clean-up for ratepayers. Water New Zealand and others in the sector have been working with the industry to try to reduce the impact of wipes on the environment but it is still a major problem.” Local Government NZ has also shown its support for the ban of products containing plastic microbeads but would like to see more done by the Government to remove plastics from the environment, such as a stronger drive to reduce the use of plastic bags through a levy at point of sale, and a national container deposit system for drink bottles and cans. University of Auckland’s Associate Professor Mary Sewell says that we need re-evaluate our “love affair” with plastic. “Plastic floats, so it is not captured by most water treatment plants which rely on material sinking—thus any plastic in water that goes down your drain ends up in the oceans.”
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Bathroom photographs: Vereinigung Deutsche Sanitärwirtschaft (VDS) und Messe Frankfurt Exhibition GmbH. Heating photographs: Arbeitsgemeinschaft der deutschen Kachelofenwirtschaft (AdK).
INNOVATION
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Trend setting
Every two years, the ISH trade fair in Germany provides around 200,000 visitors with an insight into the future direction for water and energy products and technologies on an international level.
ISH 2017, WHICH takes place in Frankfurt in March, will once again include the ‘Pop up my Bathroom’ exhibition—this year showcasing eight bathroom trends in the form of 3D collages, photographs and real-life settings. On these pages, we take a look at ISH forecasts for the key Toilet Outlet international trends for bathrooms, as well as what’s happening in the heating space. Floor
Bathroom trends
Individualism is the overarching connection between bathroom fashion trends, according to Jens J Wischmann, Managing Director of the German Sanitary Industry Association. “On the one hand there are megatrends like digitalisation, demographic Toilet Outletdevelopments or ecologically motivated behaviour, which are having a lasting impact on the way bathrooms are used and designed. “On the other hand, we’ve been able to identify various Floor trends at product level too; first and foremost, they support the very strong development we’re seeing towards interpreting the bathroom as a cosy living space. The bathroom is becoming a lot more fashionable, for instance.”
Increasingly, homeowners want bathrooms with a sense of originality that are tailored to their particular likes. This doesn’t necessarily mean extravagant fittings and fixtures or exceptionally original ideas—just a bathroom with a look and function that suits the user and the architectural setting. With so many bathroom products in today’s marketplace, customers can select the look and function they want down to the last detail. In the shower, for example, jets and outlets can be positioned to suit, and personalised patterns can be incorporated into glass, mirrors and tiles using sandblasting technology. Big lifestyle brands are offering ‘colour on demand’ for bathtubs and vanities, and in some cases clients can even design their own outer tub shape. For customers looking for made-to-measure solutions— cabinets built into alcoves, say, or shelves to cover an entire wall—some bathroom furniture manufacturers are offering custom-sized components or even whole segments for furniture systems that can be adapted to individual requirements. >
Above: Bathrooms are becoming increasingly fashion-oriented spaces. February/March 2017
39
INNOVATION
Finishes are available in a wide choice of colours and, in some cases, cabinet fronts can be replaced whenever clients want to ring the changes. In line with general furnishing trends, varnishes, lacquers and coatings come in everything from high gloss to ultra matt. Tiles are available in all kinds of wood effects and other textures, but also in different formats for laying patterns—from ship’s deck to herringbone and linear mosaic. It’s not just the fittings and furnishings that can be tailored to suit. It’s also the stuff behind the scenes: the settings for fittings, lighting and sound systems, for example. Standard ranges are being replaced with intelligent products, customised systems and ongoing training for retail staff, so they can provide individual advice to customers.
increasingly, homeowners want bathrooms with a sense of originality
Above: The trend is for bathrooms to be tailored to the individual. 40
February/March 2017
Above: Glass screens allow a multi-sided view of the fire.
INNOVATION
the trend for stoves and burners is towards large, panoramic glass panels Heating trends According to ISH, research conducted in Austria has found that the heat from wood stoves and burners encourages mental relaxation and resilience. No wonder then that the fascination for heating with wood remains as strong as ever. Modern standalone domestic woodburners meet today’s drive to protect the climate by burning wood in a CO2-neutral way. Only as much carbon dioxide is released in burning as was absorbed by the tree when it was growing. In Germany, where timber stocks are at a record high, using wood for CO2-neutral heating is making a significant contribution towards achieving the government’s climate protection targets. A renewable fuel, wood is available in all regions of Germany, which increases reliability of supply for consumers, benefits the domestic economy, and decreases the environmental footprint due to short transport routes. Whilst modern stoves are low on emissions, it’s technically impossible to burn firewood or wood pellets without any emissions at all. In Germany, the sector is aware of this and supports standards for solid-fuel fires. Tighter restrictions that came into force in 2015 lowered carbon emission limits for heaters with flat firing systems (eg, wood-burning stoves) from 2.00 to 1.25g/m3 and dust emission limits from 0.075 to 0.04g/ m3. In addition, stoves must achieve a minimum efficiency rating of 73 percent. New pellet-burning stoves must function with even lower emissions. Germany’s HKI industrial association believes current emissions could be lowered still further to 69 percent if all appliances over 20 years old were replaced. It estimates that, of the 10 to 11 million single room stoves in Germany, about four to five million are outdated and should be decommissioned, upgraded or replaced. In terms of looks, the trend for stoves and burners is towards large, panoramic glass panels, allowing the flames to be viewed from several sides. Small, tiled stoves are also becoming popular in new builds, making it possible to enjoy a fire in a compact space. When tiled stoves, enclosed fires, woodburners and pellet burners are connected to a back boiler, heating can become even more environmentally friendly, efficient and cost effective, says ISH. “A heat exchanger, which is usually installed in the fire, makes it possible to connect the stove to the central heating system by means of a thermal tank. On cold days, for example, the single room heater can provide an effective supplement to an electric heat pump or a
Above: Woodburners have retained their popularity, even in the most contemporary homes.
Above: Smaller, tiled stoves are becoming fashionable in new builds.
gas condensing boiler, and reduce its energy consumption. At the same time, heat emission in the place where the stove is installed can be reduced, so that the room does not overheat, even in very well insulated houses.” Pellet-burning stoves with storage tanks allow the heating to operate automatically, uninterruptedly and according to need. “It is ideal to use an electronic combustion control with regard to emissions and energy efficiency. If this is combined with a touch panel, a remote control or even the wireless network in the house and a Smartphone or tablet, the cosy warmth can be controlled even more conveniently—and without having to leave the comfort of the sofa.” ■ February/March 2017
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Scaffold safety New good practice guidelines from WorkSafe give advice on the safe use of scaffolding. SCAFFOLDING AND EDGE protection have become a familiar part of the domestic construction scene as a height safety measure. Edge protection is the preferred control on single-storey buildings, according to WorkSafe, as it isolates multiple workers from the risk of a fall. If this is not practicable, scaffolding, mobile elevating work platforms or temporary work platforms are acceptable alternatives. In December, WorkSafe released comprehensive good practice guidelines on the safe design, use and maintenance of scaffolding. The guidelines offer advice for keeping workers safe when erecting, dismantling and working on scaffolding. They also provide guidance on how to meet legal requirements.
Key points • • • •
Duty holders have responsibilities under the Health and Safety at Work Act 2015 Duties under the Health and Safety in Employment Regulations 1995 still apply Ensure scaffolding is fit for purpose and meets the needs of all users PPE should be used at all times.
Managing risks
PCBUs must manage all health and safety risks with scaffolding work. The first step, says WorkSafe is to identify hazards that could injure or harm anyone before work begins. Examples might be an edge where a person could fall, falling objects, live power lines or hazardous materials. The next step is to assess and manage the risks, and the available ways of eliminating or minimising those risks. PCBUs must eliminate a risk if this is reasonably practicable. If not, they must move to minimisation (see diagram overleaf). Examples of minimisation with regards to scaffolding are given in the guidance. >
PCBUs must manage all health and safety risks with scaffolding work
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SAFETY FIRST
Substitution: eg, using elevating work platforms when erecting scaffolding over a void instead of working from the unfinished scaffold and using fall arrest equipment Isolation: eg, using barriers to keep pedestrians away from the work Engineering controls: eg, advance guardrail systems to provide edge protection while the scaffolder installs the guardrails. Administrative controls: eg, placing warning signs near the scaffolding PPE: PPE is required under the Health and Safety at Work Act (General Risk and Workplace Management) Regulations. Some PPE, such as harness, hard hat and safety footwear must be used at all times during the erection, alteration and dismantling of scaffolding. The guidelines note that administrative controls, such as PPE, rely on human behaviour and supervision and, used on their own, tend to be the least effective in minimising risks.
Working on scaffolding
Whilst plumbers, gasfitters and roofers may not be the ones erecting, altering or dismantling scaffolding, many of the risks associated with this also apply to people using and working on it. Regular inspections of the scaffold are essential, say the guidelines, and people using the completed scaffold should follow any special requirements outlined on the handover certificate or scaffold tag. According to the guidelines, common risks when working on the scaffold include: • slips and trips on slippery surfaces, decking with trip hazards or obstructed working and access platforms • falling through gaps in poorly constructed platforms or through unprotected openings • using tools incorrectly, or defective or badly maintained tools • carrying or transporting tools and materials • hazardous substances such as asbestos and silica dust contaminating the scaffolding • falling from the scaffold (eg, due to inadequate edge protection or climbing the outside of the scaffold) • failure of scaffold components • scaffold collapses (eg, due to overloading, unauthorised alterations, incorrect construction or design). Standard requirements for work on a scaffold include:
•
A safety helmet and appropriate safety footwear should be worn • Clear access of at least 450mm should be maintained on all access and working platforms • The scaffold should be kept clear of rubbish and excess material • Harmful substances such as silica dust should be prevented from collecting on the scaffold • Inspections of the scaffold and associated equipment should be carried out regularly to ensure the scaffold is safe to use. Records of inspections should be kept • Tools and equipment should be in good working condition • Repairs and alterations should be carried out by a competent person. All scaffolds that have been repaired or altered should be inspected • Scaffolding that is no longer safe to use should be taken out of service immediately until repairs have been done. It should be tagged to warn people and access points should be closed off. Pre-start checks before a scaffold is first used for the day should identify any risks, notes the guidance. Pre-start checks on suspended scaffold must be done by a competent person and include a visual check and load test. The guidance provides information about the frequency of scaffold inspections and record keeping requirements. It also contains a range of example forms and templates, including example inspection reports. Scaffolding that doesn’t meet inspection requirements, or has been damaged, must be taken out of service immediately and not used until repairs have been done. A scaffolding tag should be hung at access points to advise of its status. Physical means to prevent access should also be considered. Repairs must be done by someone qualified to do so.
Notifying WorkSafe
Employers must notify WorkSafe at least 24 hours before doing any hazardous work where workers could fall 5m or more. This excludes work on a house up to two storeys high, or carried out from a ladder only, or minor or routine maintenance or repair work. WorkSafe must also be informed of all notifiable events—when someone dies or when a notifiable incident, illness or injury arises from work. ■ Read the full Scaffolding in New Zealand guidance at http:// construction.worksafe.govt.nz/guides/scaffolding-in-new-zealand/
Resources Relevant guidance available at www.worksafe.govt.nz includes:
regular inspections of the scaffold are essential
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• • • •
Scaffolding in New Zealand Mobile Elevating Work Platforms Working with Ladders and Stepladders Working at Height
Safety Star Rating
A proposed new Safety Star Rating scheme would allow businesses to obtain an independent, qualified assessment of their health and safety practices.
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CONSTRUCTION BUSINESSES WERE among those included in last year’s pilot of a proposed Safety Star Rating (SSR) assessment tool—a joint initiative from WorkSafe, ACC and the Ministry of Business, Innovation & Employment (MBIE). Designed for New Zealand’s approximately 21,000 medium to large businesses, the voluntary tool consists of a two-part process: 1. online self-assessment of the business’s health and safety risk identification and management, leadership and worker engagement and participation, and continual improvement 2. independent onsite assessment. Using onsite interviews and observations, independent assessors ‘deep dive’ to trace at least three key health and safety risks through all levels of the business—from senior management to frontline workers and contractors. The business then receives tailored guidance and advice on how to improve its health and safety performance.
Why is this one different?
Existing health and safety audit schemes generally focus on whether a business has documented management systems and a lot of written policies and procedures. As a result, compliance audits can sometimes become a ‘tick box’ exercise. This tool is not procedure driven. It has an educative aspect, supporting the continuous improvement of a business with guidance and advice. ACC has announced that the Workplace Safety Management Practices (WSMP) product will be discontinued from 1 April 2017. SSR has not been designed to replace WSMP. It is not a compliance audit but a business improvement tool. Work is underway to determine how the proposed SSR will fit with future ACC and WorkSafe initiatives. ■ To stay updated on SSR progress, email starrating@worksafe.govt. nz and asked to join the mailing list. More information about the scheme is available at www.worksafe.govt.nz/worksafe/about/ what-we-do/the-safety-star-rating-scheme
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SAFETY FIRST
Contractor engagement I HAVE SPENT the last couple of months helping clients fill in contractor engagement forms and have been surprised at the lack of knowledge demonstrated by the PCBU with the primary duty of care (ie, the principal) when it comes to swapping health and safety information with PCBUs who have the same or similar duties.
The amount of information that some PCBUs are requesting has nothing to with overlapping duties—it has everything to do with their perception of covering their own behinds. On the whole, most principals are great at asking for the information, but very poor at providing suitable, quality health and safety information for the contractor. Section 34 of the Health and Safety at Work Act states that each PCBU must, “so far as reasonably practicable, consult, co-operate with, and co-ordinate activities with all other PCBUs who have a duty in relation to the same matter”. In plain English, this means that all PCBUs with an overlapping duty must discuss/swap health and safety information relevant to the tasks they are undertaking and 46
February/March 2017
responsible for. This needs to be a documented process, as there is a potential fine for failing to comply.
BUSINESS A (PCBU: Primary Duty of Care)
OVERLAPPING DUTIES
Relevant information only!
Principals shouldn’t be demanding every last scrap of health and safety information from contractors, as Richard Tattersfield explains.
BUSINESS B (PCBU: Primary Duty of Care)
Section 34 only deals with the shaded area where the two business overlap. This is the ONLY area where you must consult, co-operate and co-ordinate activities with all other PCBUs. This February, WorkSafe released a new fact sheet to help businesses better understand overlapping duties. Find it at www.worksafe.govt.nz under Information & Guidance.
SAFETY FIRST
Example: good practice A plumbing company (Business B) has been engaged to undertake repairs on a copper water supply line located in the ceiling cavity above the kitchen at a rest home (Business A). The plumbing company has already provided some basic health and safety information to the rest home, as they have undertaken work for them in the past. This has included: •
• • • •
a copy of their health and safety policy statement showing management’s commitment to all things health and safety a copy of the hazard and risk register (including controls) a copy of their incident and accident reporting procedure confirmation that toolbox talks are undertaken on a regular basis confirmation that any worker sent to site will be a qualified tradesperson or an apprentice under direct supervision of a senior tradesperson.
The rest home will ensure that they: • have someone on hand to point out any hazards or risks • induct the tradesperson if they haven’t already been inducted on to site, or if the rest home haven’t already provided details of any known hazards or risks to the plumbing company via email or fax (ie, good documented evidence of exchanging information). • request a task analysis (TA) or job safety analysis (JSA), given that they don’t have the technical know-how to ensure the task is being undertaken safely. This must be completed BEFORE any work starts • monitor the performance of the tradesperson while they are working there. The JSA has been requested because the ceiling cavity is a
confined space, is hotter due to being directly over the kitchen, and will possibly involve hot works given that it is a copper supply pipe. The plumbing company already has a separate confined space and hot works Standard Operating Procedure (SOP), so will potentially only have to fill in a JSA or TA for the rest of the job. There is no harm in having a generic form to give to the client, as long as the work has been scoped to ensure that there are no deviations from the generic form. If there are any deviations, they can be noted on the form, or a new form written out. It will be up to the rest home’s supervisor/manager to determine which one of these they will accept, as they have the overarching responsibility for the site and must ensure the safety of their residents as well as the tradesperson. Once the form has been completed and the rest home is happy with the process, the work can get underway. Information requested should only be for the risks that the plumbing company is bringing to the site and for the task being undertaken—nothing more. What shouldn’t be asked for is a copy of the plumbing company’s entire health and safety plan, as there will be a lot of information that is totally irrelevant to the job in hand; a copy of their indemnity insurance, as this has nothing whatsoever to do with health and safety; copies of health and safety meetings, as I don’t believe this is required for a repairs and maintenance type of job (it would be relevant if it was on a new construction site or similarly large project); or full maintenance schedules and records for vehicles. A good question for the plumbing company to ask the rest home would be if there is any potential asbestos in the ceiling, such as insulation or lagging. A ‘don’t know’ answer is not acceptable, as they should have undertaken an asbestos survey to identify any potential risk to residents or to tradespeople, especially if the building was built before 2000.
Duties of PCBU with primary duty of care The PCBU with the primary duty of care (Part 1 s36 of the Health and Safety at Work Act) has to ensure the safety and health of their own workers and any other workers carrying out work on their behalf (ie, their contractors)—and this is no different from the old legislation. They must also ensure that: • • •
any plant or structure is safe to use there are safe systems of work all workers are trained and competent in the safe
The next article will be on hazards vs risks. If any readers have issues in this area, please email them through to me at richard. tattersfield@progressiveconsulting.co.nz or call me on 0274 034 834 and I will try and include them in the article.
• •
use, handling and storage of any plant, substance or structure all workers have been made aware of any hazards and/ or risks all workers have been provided with adequate facilities, which are clean and accessible.
The health of any workers and the conditions at the workplace must be monitored to ensure that they are effective in preventing harm or illness to the worker(s). ■
About the author: Richard Tattersfield is Senior Health and Safety Consultant at Progressive Consulting. You can contact Richard on 03 218 185, 0274 034 834 or richard.tattersfield@wearehr.co.nz
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Master Plumbers partners with Vodafone
SUPPLY LINES
Master Plumbers has started the New Year with an exciting Platinum Partnership with Vodafone New Zealand.
MASTER PLUMBERS CEO Greg Wallace says, “We are delighted to welcome Vodafone as our new telecommunications partner. Vodafone has shown an understanding of our members’ needs and has really come to the party with exclusive deals and a suite of products and services that are designed to enhance business productivity and efficiency.”
A dedicated Vodafone Account Manager for members
As the Platinum Partner for telecommunications, Vodafone is providing Master Plumbers members with a dedicated Account Manager, Matt Jamieson. Matt brings a wealth of knowledge and experience to the relationship and is able to assist and support members with any telecommunications questions. Members can call Matt on 0800 VF PLUMB.
Vodafone for business efficiency
“Technology has done so much to transform the way people work,” says Ken Tunnicliffe, Vodafone’s Enterprise Director. “Kiwi businesses are operating in a rapidly changing environment. Vodafone offers a range of innovative products to give our customers a competitive edge. “By providing tools that help businesses respond quickly to their customers’ needs, we’re making it easy for teams to work together wherever they are—in the office or on the road,” says Ken. Vodafone One Business Mobile includes a range of smart calling PBX features that allow team members to transfer incoming calls between mobiles so that no opportunity is missed. The cloud-based system is easily controlled in real-time through an app and online selfservice portal, making businesses more efficient and productive.
Above: Master Plumbers CEO Greg Wallace (left) and Vodafone Sales Manager Simon Hammond mark the new Platinum Partnership.
Platinum Partner
“We have to be mobile” Vodafone talk to Lindsey Robbins, the owner of Spargo Plumbing Ltd, about getting the most out of his mobile solution. How has your business technology evolved over time? Back in the day, we used to think mobile phones were a luxury, but today they’re an essential business tool. One of the younger guys keeps us up to speed with technology—phones and computers have certainly made my life easier. We use them for communication, ordering, sourcing information, as well as the occasional game of Battleship. How have you adapted to keep pace with technology changes? We still get together each morning to
schedule our jobs, but once we’re all out on the road things change, emergencies happen, and some jobs work out to be much more involved than we may’ve planned. We each have a mobile phone, which we use for everything from calling customers, ordering equipment, emailing, to using the PGD Board app to report cowboys in the industry. How has your mobile phone become part of your tools of the trade? Without our mobile phones, our business would stop. Customer calls can come in at any time and we need to be able to be fully contactable and responsive—we have to be mobile. We are now using apps that a lot of our manufacturers have, to view and order products while we’re with a
customer. Being able to show them on the screen the part that we need, and explain the job, can be really helpful sometimes. How has Vodafone helped you to stay connected and competitive? We work on a Red Share for Business plan, where we all share a pool of data and minutes. This has streamlined our phone accounts and made life much easier. Great connectivity helps us to reduce travel times and fit more jobs into our day, ultimately improving efficiency and profitability of the business. We work in a semi-rural area and visit some pretty outback places, so having reliable service is also a real benefit of being with Vodafone. ■
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REAL LIVES
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REAL LIVES
The race is on Mixing a career in plumbing with competitive sport can be challenging—but not for motorbike rider Liam Draper. AUCKLAND APPRENTICE PLUMBER and gasfitter Liam Draper has a very understanding boss. Like Liam, Richard Sutton loves enduro and cross-country motorbike racing, so is happy to accommodate his 20-year-old apprentice’s strict training regime—even if it means him being a bit late into work each day. “I couldn’t do what I do if it wasn’t for him,” says Liam, who spends every weekend travelling and competing all around New Zealand. “I started working for Richard at Sparrows Plumbing at the start of 2016 and the flexibility I get to train and go racing is unreal. He’s even built a track and it’s good to have someone to ride with during the week.”
All photographs courtesy of Andy McGechan at BikesportNZ.com
it’s one of the toughest, most physically demanding sports
Opposite: A test of man and machine. Above: In Alfredton for the Central Series cross country.
A Husqvarna team picked Liam up about four years ago after he had made his mark in motorbike trials, winning four New Zealand titles and one Australian title. “Now I’m more into the speed,” he says. “It’s one of the toughest, most physically demanding sports around but I love the adrenaline rush. Last year was awesome, winning two NZ titles in the enduro championship and two in the crosscountry championship.” One of these rides to victory was on his Husqvarna FE250 at the Dead Toad cross-country race, a gnarly two-and-ahalf hour competition of six 18km laps in Auckland’s Riverhead Forest. That race was followed in December by the final round of the NZXC crosscountry series in Pahiatua, with Liam securing second place in the series. Then in January he took part in the annual NZ Motocross Grand Prix at Woodville, this time on his motocross FC250. This March, he is off on a self-funded trip to the US to compete with the best in the world in four rounds of the GNCC Racing event—America’s top off-road racing series—with Richard joining him to lend support. Plumbing and motorbikes have both featured in his life from an early age. He has been riding bikes since he was four, with his dad as his role model. Since then, he’s been through plenty more motorbikes on his way to competition level. He admits it’s not a cheap pastime with all the equipment and travel involved, and he’s very grateful for the help he receives. “I have awesome people and sponsors in Husqvarna NZ, Crown Kiwi Enterprises, Workshop Graphics, BikesportNZ. com and Oakley, but mainly I thank my parents so much for backing me 100 percent and being there when needed.” Now into the third year of his apprenticeship, Liam has had an interest in plumbing since his early school days, when he’d help out at his dad’s business,
Above: The essential gear.
which was next door to a plumbing firm. It’s just Liam and Richard at Sparrow Plumbing, doing mostly domestic work—everything from new housing and renovations to maintenance, he says. “I sometimes help out Richard’s mum and dad on their farm, too.” As to the future, Liam would love to become a professional racer but, for now, plumbing suits just fine. ■ For any readers who may be interested in sponsoring Liam, he can be contacted on 021 026 36057.
I thank my parents so much for backing me 100 percent
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SMART BUSINESS
Construction contracts: an update What do the changes to the Construction Contracts Act mean for you? Laura Pelly of Duncan Cotterill explains.
THE CONSTRUCTION CONTRACTS Act 2002 (Act) was enacted for three specific purposes: 1. To regulate payment provisions in construction contracts; 2. Offer an adjudication framework for efficient resolution of disputes; and 3. Provide remedies for recovering non-payment for parties to construction contracts. The Act was brought in after a wave of large construction company collapses which resulted in the failure of many smaller construction businesses and sole traders after they were left out of pocket by head contractors. Notably, the Act put an end to paywhen-paid and pay-if-paid provisions.
Construction Contracts Amendment Act
The collapse of Mainzeal in 2013 prompted an examination of the retention scheme and triggered the introduction of the Construction Contracts Amendment Act 2015 (Amendment Act), which came into force progressively from December 2015. The major changes brought in by the Amendment Act are detailed below. Expanded definition of construction work The definition of “construction work” has been extended to include design or engineering work and quantity surveying services provided under contracts entered into after 1 September 2016. This will capture work done by professional consultants, which has previously been left outside the framework of the Act. Distinction between residential and commercial contracts removed Most distinctions between residential and commercial construction contracts have been removed, with the exception of charging orders and the new retentions regime. As a result, residential contractors gain full access to the Act’s payment provisions and the right to suspend work for non-payment or non-compliance with an adjudicator’s determination.
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Extended adjudicator power Adjudicators now have the power to make determinations on rights and obligations unrelated to payment, which can be enforced in the Courts. For example, an adjudicator can now determine whether work is defective and impose an obligation on the contractor to rectify it. The definition of dispute in the Act has also been widened to expressly include whether an amount is payable under a construction contract. Other examples of “rights and obligations” issues include breach of implied terms in the contract, insurance disputes, and issues regarding bonds or rights to terminate. Changes to adjudication procedure There had been concerns in relation to the tight timeframes associated with the adjudications, particularly where claims are large and or complex in nature. A respondent only has five working days after receipt of the claim to prepare and submit a response.
SMART BUSINESS
Under the new provisions, the adjudicator must provide additional time for a respondent to prepare and submit a response if this is considered necessary given the size or complexity of the claim. The time period to oppose an adjudication determination being entered as a judgment has been reduced from 15 working days to five working days. Two new grounds for opposing entry as a judgment have been added, including where there has been a “change in circumstances” not caused by the defendant. It is unclear what this phrase means and how it will be applied. Changes to retentions The major change brought about by the Amendment Act is in the area of retentions. The new retention regime applies to commercial construction contracts (not residential contracts with a homeowner) and provides for an amount to be withheld by one party to a construction contract (party A) from an amount payable to another party to the contract (party B) as security for the performance of party B’s obligations under the contract. Retentions have been questioned in recent years (including by Master Plumbers) due to the following issues: • the use of retentions as a source of working capital for head contractors; • the disproportionate amount of risk placed on subcontractors, particularly the risk of non-payment of the retention if the head contractor goes into liquidation. In the Mainzeal liquidation, the subcontractor’s retentions were treated as unsecured debts; and • the inability of subcontractors to get hold of legitimate retention payments in a timely manner. From 31 March 2017, all retention monies under new commercial construction contracts must be held ‘on trust’ in the form of readily convertible liquid assets or cash. The amendments provide that retention moneys cannot be used to pay debts of any creditor of party A (other than party B). The New Zealand scheme casts a wide net, requiring all retention monies for commercial construction contracts (over a minimum amount yet to be decided) to be held on trust. This is in contrast to New South Wales, whose retention scheme applies only when the construction contract has a value of at least AUD $20million.
or disputes about whether a consultant has exercised all due care and skill. This means there is a greater risk of technical complexity with potentially a greater reliance on specialist independent experts. This may lead to significantly extended timeframes and increased costs which could undermine the modus operandi of the fast track and supposedly cost-effective adjudication procedure intended by the legislation. In relation to retentions, Parliament’s key concern when making the changes to the Act was restricting the use of retentions as working capital, but whether the amendments go far enough to protect subcontractors remains to be seen. Although retention monies will have to be held on trust from 1 March 2017, there is no requirement to hold the monies in a separate account. Retention monies may be co-mingled with other money. This is problematic for subcontractors, especially if the head contractor were to go into liquidation. A fundamental principle of trust law is that trust property must be identifiable in order for a trust to exist. If retention monies are co-mingled with other subcontractors’ retentions, or funds belonging to the head contractor, it may be difficult for a subcontractor to identify its retention, particularly if the head contractor has failed to account for the funds as retention monies. Although equity can trace trust assets, the process is not straightforward. On a positive note, the amendments prohibit any contractual provisions making the date for payment of retention money later than the date on which the subcontractor has performed all its obligations to the standard agreed under the contract. This provision attempts to alleviate concerns regarding the unreasonable delay of payment of retentions. Hopefully, the reforms will trigger consideration by parties to construction contracts of methods other than retentions (such as a bond, guarantee or a milestone payment regime) for securing performance. ■ If you have any questions about how the Construction Contracts Amendment Act 2015 could impact on you, please contact the author. Disclaimer: the content of this article is general in nature and not intended as a substitute for specific professional advice on any matter and should not be relied upon for that purpose.
Will the changes better protect subcontractors?
The extension of the definition of construction work is significant for the plumbing industry because it means legal remedies previously unavailable are now available to subcontractors under the Act (e.g. adjudications) in relation to consultants. However, the extension of construction work to include consultants, coupled with the newly extended powers of adjudicators to determine rights and obligations unrelated to payment, means that the sorts of matters that could be subject to adjudication can now include allegations of breaches of contract
About the author: Laura Pelly is an associate at Duncan Cotterill. She specialises in construction and insurance disputes and has represented various local authorities and industry professionals (including engineers, architects and subcontractors) in a range of construction related disputes in the High Court and Weathertight Homes Tribunal. She has also advised private individuals and companies in respect of construction disputes under the Construction Contracts Act. She is a member of the New Zealand Society of Construction Law. Contact Laura on 04 471 9426 or 027 702 5908; laura.pelly@duncancotterill.com
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SMART BUSINESS
Getting paid on time Keep the money flowing in, not out, with these tips from business.govt.nz LATE PAYMENTS CAN be frustrating. If someone doesn’t pay on time and in full, you’re left covering the cost of the job— which can be pricey if you’ve paid for materials or workers to do the job. An unpaid invoice acts like a blockage in a pipe. It stops cash flowing smoothly into your bank account. Here’s how to get paid on time and prevent cash flow blockages: • Keep clear records and contact details of the person paying the bill. • Send an invoice promptly while the value of the job is fresh in your customer’s mind. Don’t put it off— the longer you leave it, the easier it is for your customer to forget they owe you money. • Set a due date—a payment deadline—that’s not too far into the future. Think a few weeks, not a few months. • Make sure important information is on your invoice, eg the amount owing, your bank account number, and the due date. • Offer flexible payment methods, eg cash, internet banking, EFTPOS, as each customer will have a preferred way to pay bills. Offering options will make it easier for them to pay. 54
February/March 2017
TIP: The best way to get paid on time is to get paid on the spot—before you leave the job. Give an estimate in advance. Tell your customers you can collect payment, eg, cash or EFTPOS. If someone doesn’t pay as soon as you complete the job, make sure they know the payment deadline. • Check in with them as the payment deadline approaches. A quick phone call or email can help make sure your bill doesn’t fall off the radar. • If they miss the deadline, have a clear process of what to do. It’s a good idea to: - Email a reminder two business days after the invoice is due. - Call if you haven’t had a response within a week. - Keep these reminders brief and courteous. In an ideal world, you would get paid before leaving the job, or as soon as you send a bill or invoice reminder. But as you probably know, in the real world, you can end up chasing payment.
What to do if they don’t pay Keep talking to customers who haven’t paid. There might be a simple reason they are behind on payment, eg they simply
forgot, or you forgot to send an invoice. When you talk to your customer, you may find they are having financial difficulties. Consider letting them pay in installments. The District Court can order people to pay their debts. But legal action is costly and takes time. You can make a claim at the Disputes Tribunal if there’s a disagreement about goods, services or invoicing. But the tribunal isn’t a debt collection agency, so it’s not the place to go if your client is not paying up. Another option is to use a debt collection agency. Their fees vary, so shop around. ■
More resources Go to business.govt.nz (under tax and accounting) for business finance tips on: • Getting paid on time • Systems that can help • How to reduce your tax bill • Cash flow forecasting • Finance tips to help your business.
LOOK OUT FOR THE TICK OF APPROVAL
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To find out more call 0800 502 102 or visit tickofapproval.co.nz
SMART BUSINESS
Sorting staff issues When dealing with an employment issue with a staff member, be sure to follow a process, says Lisa Duston. WHENEVER YOU SPEAK to a HR professional, they will be quick to tell you that you must follow a fair and reasonable process if you want to take an employee through any sort of employment issue. This is equally important when your business is going through a restructure, or a position in your business is no longer required. In a recent case, an employee was made redundant after being told by her employer that the business could no longer afford to keep her employed. The employee asked her employer to consider allowing her to work reduced hours or to work out her notice period, but these options were both declined. The employee was dismissed on the grounds of redundancy. The employee then raised a personal grievance claim for unjustified dismissal, which the Employment Relations Authority (ERA) later found to be justified due to the employer failing to act as a fair and reasonable employer. The reason for the ERA decision was based on the employee not having the relevant information about the situation, and not being given the time to contemplate the redundancy proposal or the opportunity to provide any feedback
you must follow a sound redundancy process
she may have had. The ERA found that the employer had already made their decision to terminate her employment and did not genuinely consider the options she had proposed, which would have allowed her to stay employed. The ERA also found that there was no detailed evidence about the financial reasons for her dismissal, or why alternatives could not have been properly explored. When going through a process to restructure a business or position, you must be able to show genuine reasons as
to why the position is no longer needed, and allow the necessary timeframe for the employee to fully consider and comment on the decision. To ensure your business is being ‘fair and reasonable’ you must follow a sound redundancy process. ■ About the author: HR Consultant Lisa Duston is available to provide HR support to Master Plumbers’ members at specially reduced rates. For more information, call Lisa on 021 245 1704 during normal business hours or email lduston@masterplumbers.org.nz
All Your Medical Needs Covered - Master Plumbers Insurance With a medical insurance policy through Master Plumbers Insurance, you know that your health always be covered with a plan that’s most suitable to you: You will just pay $50 for your GP visit and your medical policy will pay the rest, saving you thousands or even tens of thousands for your important medical procedures. Your policy can also cover specialist visits, medical checks and tests, dental procedures and eye surgery if you choose. For a limited time only, you could get a 20% discount for the lifetime of your policy or one child added to your policy free for a year! Contact us today and we’ll set you right. Email: allan.mearns@sprattfinancial.co.nz Phone: 021 422 821 www.sprattfinancial.co.nz
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February/March 2017
SMART BUSINESS
Changes for GST THE FIRST PHASE of Inland Revenue’s multi-million dollar project to improve the tax system was introduced for GST-filing customers in February. One of the most significant changes will be the ability for customers to file and pay their GST at the same time, as opposed to the current system of having to pay via internet banking after filing a GST return. More than half of New Zealand businesses are now filing their GST through Inland Revenue’s secure online service, myIR, or direct from their accounting software. From 7 February, a new myGST tab on their myIR account will provide access to the new GST-filing service. It enables customers to register for GST, register as a preparer of tax returns, amend GST returns and accounts, file and pay GST at the same time, set up payment plans, and track their GST payments and refunds—all online. Other benefits include the ability for new migrants and organisations to be able to register digitally for an IRD number, and businesses will be able to use their New Zealand Business Number (NZBN) when they or their advisors contact Inland Revenue—the first government agency to recognise NZBNs. The improved GST services are the first part of a multi-year overhaul of the tax and social policy administration system. The changes are designed to make it easier for customers to get their
CLASSIFIED ADS The cost to advertise is $60+GST for MPGD members; $100+GST for non-members. Just send your text (up to 100 words) to advertising@masterplumbers.org.nz
Licensed Plumber/ Roofer & Plumber/ Gasfitter needed Want to be recognised for a job well done and be part of a team environment? Thinking of a change? Then come and join the Laser Plumbing Grey Lynn family. Our staff not only work hard but enjoy socialising as well. With fishing trips, staff gym on premises, health insurance and training, our staff are well looked after and rewarded! We’re looking for a Licensed Plumber/Roofer and Licensed Plumber/Gasfitter to join our growing team, which specialise in reactive maintenance work, some new build, alterations and additions. You must be competent in all aspects of plumbing and/or gasfitting and be able to work by yourself and with others when required. Based in Eden Terrace, Auckland, we service the central and wider Auckland area. At Laser Plumbing Grey Lynn we pride ourselves on our business reputation, great work and high standard of customer service which keeps our business referrals and customers returning for over 94 years – great job security. Role/s includes: phone, tablet, uniform, stocked van, health insurance, gym access and competitive rates. Must have relevant NZ work visa be well presented and keen to work. Send your CV to Sarah Bowie 027 335 3253 s.bowie@laserplumbing.co.nz
Changes to GST are the first step in a major tax system overhaul, says the IR.
tax right from the start. They will significantly reduce the time spent on tax compliance, allowing business owners to focus on meeting their customers’ needs. The next phase of changes to the tax system will focus on streamlining how individuals and businesses pay income taxes, including PAYE, withholding and provisional taxes. Alternative payment methods will be introduced, such as AIM (Accounting Income Method)—an alternative ‘pay as you earn’ provisional tax method designed for small businesses with fluctuating incomes. The final stage of the tax system overhaul will simplify the administration of social policies, including Working for Families tax credits and child support. While technology will allow taxes and entitlements to be processed more efficiently, customers can continue to use paper filing. But if you would like to talk to someone about filing taxes in a simpler, more convenient way, register for a myIR secure online account at www.ird.govt.nz Businesses that don’t want to use accounting software, but are keen to work electronically, will still be able to manage their taxes through their myIR account. ■ More information about the improved GST services is available at www.ird.govt.nz/gstonline
Experienced Plumber, Gasfitter, looking for something more? Do you have a good attitude and want to develop your skills? We’re a small Wellington based company where no two days are the same. We cover Plumbing, Gas, Roofing, Drainage, Waterproofing and more. Excellent rates of pay, very rare after hours work. If you are: • Honest, trustworthy, down to earth. • Have great people and communication skills • Can work independently and supervise others • Problem solving skills • Organised with good time management • Fit, healthy and motivated • Clean driving and police record Send a copy of your CV, or call today. Jared@nve.co.nz 0278978716
Plumber/Gasfitter vacancies Come to sunny Hawke’s Bay and work for one of the top Plumbing and Gasfitter teams! Tech Mechanical Services Ltd is a reputable, well established company, providing multi trades and services for over 25 years. Our Plumbing and Gasfitting team have a heap of work! We are seeking an outgoing, energetic, safety focussed, customer driven, and currently PGDB Licensed Plumber and/or Gasfitter to join our efficient team. Applicants will need to have great time management, initiative, and a good attitude! The position is permanent and fulltime. Please apply by email to: HR@techgroup.co.nz
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SMART BUSINESS
Mission? Control!
Chaos in the office? Here are 4 steps to get your office under control in 2017. A WELL ORGANISED, efficient office is a key ingredient to running a plumbing business that is both profitable and fun to own. Does your office feel chaotic? Invoices piling up? Slow paying clients? A pile of quotes? Are you reliant on one or two key people who, if they moved on, would cause you major headaches? Getting your office under control so you can ‘work on your business’ can be broken down into four simple steps.
1. Task Analysis
First, you complete a thorough task analysis. This involves creating a list of all the tasks required to run your office. Get everyone involved so your list covers everything. It doesn’t matter who’s doing the task at present. Include everything from answering the phone, invoicing, GST, payroll, compliance certificates and quoting through to WOFs for vehicles and getting stationery. The more detailed the list the better. Listing all the tasks that your business currently does is the easy part. It is just as important to list all activities that you are not getting to right now. For instance, marketing (website, social media, email marketing or building relationships with local contractors), performance reviews for your guys and other activities that will help your business grow and improve. Using a whiteboard (or an A3 sheet of paper) works well. Most people are surprised at how big the list is!
2. Job Descriptions
Once you have all the tasks on paper, divide the tasks up into roles such as Receptionist, Office Administrator, Estimator etc. By clearly outlining what tasks each role is responsible for, you prevent confusion around who is responsible for what. Clear roles are important in any plumbing business but especially so in a family business when a husband and wife work together!
3. Key Performance Indicators
Including Key Performance Indicators 58
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(KPIs) in your Job Descriptions ensures your team has a clear understanding of what good performance is. Take an Office Administrator, for example. KPIs could include all quotes followed up one day after sending, all jobs invoiced within two days of completion, Profit and Loss Statement completed by the 10th of the following month, and all tax obligations (GST, PAYE, income tax) filed and paid on time. An incentive programme where your team is rewarded based on achieving their KPIs can also improve productivity.
4. Checklists
Once you’ve completed the Task Analysis, Job Descriptions and set up KPIs for each role in the office, a daily and weekly checklist helps ensure all tasks get completed. Your checklist will include all the tasks for the day and at what time of the day the task should be completed. Weekly tasks are also assigned to specific days and times. For example, ‘Follow up overdue accounts’ could be included on Tuesday and Thursday afternoon. Monthly and annual tasks, such as GST or annual accounts,
can be included too. The act of physically ticking off the tasks encourages more ownership and accountability from your team (and yourself). You reduce your stress levels as all the tasks are written down and no longer stuck in your, or someone else’s, head. If you’d like a free example of an office checklist that Profitable Tradie uses with members of the Million Dollar Tradie programme, please visit profitabletradie. com/office-checklist and download a copy now.
About the author: Tony Fraser-Jones is the Director at Profitable Tradie. Over the past eight and a half years, Profitable Tradie has helped more than 285 plumbers and other trades businesses to improve their systems, make more profit and get their time under control. Profitable Tradie’s Million Dollar Tradie training programme has helped turn good plumbers, drainlayers and gasfitters into great business owners. To find out how Profitable Tradie can help you, visit profitabletradie.com, call Tony on 07 859 3425 or email info@profitabletradie.com
EXCLUSIVE
NZ PLUMBER NOW AVAILABLE DIGITALLY TO MASTER PLUMBER MEMBERS! Reporting from the World Skills Nationals NZ—See p72 CONTENTS
OCTOBER/NOVEMBER 2016
21
ON THE COVER Book your place now at the 2016 New Zealand Plumbing Conference! – See page 7 OCTOBER/NOVEMBER 2015
Art and Craft
17
Sheetmetal mastery at the Len Lye Centre
DO YOU DIG IT?
12
24
28
43
60
Inside this issue
37
Mud, glorious mud Tradies join the Tough Guy & Gal Challenge
OCTOBER/NOVEMBER 2015 37
New excavation safety guidance
WHAT’S ON
PROJECT SPOTLIGHT
7
17
Registrations are open for the NZ Plumbing Conference 2016
MASTER PLUMBERS NEWS 8
CEO Greg Wallace talks marketing and membership; Master Plumbers gets the big tick from ACC; National President on tour; awards entries; new members; and two Gold Partner updates
Commercial leases One of your most important business contracts…
REAL LIVES 14
Out West Why West Coast plumbing takes planning
28 To the rescue This plumber’s a fire truck driving dynamo!
4
CONSTRUCTION HITS NEW HIGHS
INDUSTRY TALK 30 Bathed in glory Bathroom Excellence winner 31
Occupational regulation review MBIE plans to simplify
Preventing Legionnaire’s Keeping water systems safe
31
Innovation for Green Star Rating tool gets an update
Best practice: rainwater Top tips from Marley
31
24 Backflow know-how Questions installers should ask themselves
Involving the industry PGD Board establishes a liaison group and proposes a new CPD model
32
Sam’s Spot A plumber’s tools are sacred, says Sam!
NUTS & BOLTS 21
22
IN FOCUS 12
Mirror, mirror Sheetmetal mastery at the new Len Lye Centre
25
27
The gas ring This issue’s updates for gasfitters Tech points Some online projects afoot for the industry
32
People NZPM Board; vale Nigel Mason
34 Recent convictions Licence checks are proving effective 35
Raising the roof Winners at the RANZ Roofing Awards
Fees in focus New regular column for PGD Board CEO Martin Sawyers
SMART BUSINESS 39 Eyes on insurance Covering your tools… and keeping your insurance current 43 Growing your business Business development advice from The Icehouse 44 Biz brief Employment law changes and more… 46 Understanding GST The IR has the low-down 47 Recruit to suit Kicking off our new HR series with recruitment
TIMES PAST 48 Wartime apprentice A gust of wind leads to hair-raising results for Ernie MacManus
Commercial leasing
OFFICIAL MAGAZINE OF
What you need to know
BACKFLOW KNOW-HOW Installer basics
OUTWARD BOUND Tomorrow’s leaders
NEXT GENERATION 66 Why hire an apprentice? MasterLink videos have the answers!
AROUND ASSOCIATIONS 53
Active in Auckland Q&A session with Auckland Master Plumbers President Regan Frost
WORLD VIEW 54 Water for future Plumber Trevor Gatland volunteers in Timor Leste 62 On the world stage Kiwi plumber at the World Skills Internationals
HEALTH MATTERS 58 Asbestos alert Ignore the risks of asbestos on worksites at your peril!
TECH SAVVY 60 Accounting add-ons You need them but be selective
58
ASBESTOS ALERT Worksite risks
70 Cover photograph by Patrick Reynolds: Len Lye Centre facade
SAFETY FIRST 50 H&S reform: one step closer The Health & Safety Reform Bill has passed
69 Got a Trade The first-ever Got a Trade Week 70 To the limit Ten apprentices test their mettle with Outward Bound 72
MasterLink winners Success down South
72
Following the code An apprenticeship code of practice
73
Making 2015 a success Skills looks at credit completion
PRODUCTS & SERVICES 75
What’s new to the marketplace
AND FINALLY 76 Offcuts This issue’s media snippets 78 Dodgy plumbing Will they ever learn?
October/November 2015
5
October/November 2015
Get ready for the 2016 NZ Plumbing Conference in Rotorua – See page 7 AUGUST/SEPTEMBER 2015
Seize the opportunity!
Learning the trade
Touring two training centres
READY FOR GROWTH BIM BASICS Buying a second Getting NZ on board business
SPEED MERCHANT Back at Bonneville!
Perfect or defect?
OFFICIAL MAGAZINE OF
12-month defect repair guidance
CELEBRATING INNOVATION How new products evolve
HR ADVICE LINE New service for Master Plumbers
PLUMBERS WITHOUT BORDERS Lending a hand where it’s needed
Available via www.pocketmags.com
Just log-in to enjoy on your iPad, iPhone, Android device, Mac, PC or Amazon Kindle Fire
www.masterplumbers.org.nz
HEALTH MATTERS
Dust and fumes WorkSafe is working to raise awareness of dust and fumes risk to plumbers’ health, as Marcus Nalter explains. WORKSAFE HAS LAUNCHED a campaign to raise awareness of the health risks of work-related dust and fumes in the construction sector—including for trades services such as plumbing. Workers in the sector are 20 times more likely to die of exposure to harmful airborne substances than from a workplace incident. The programme, targeting welding fumes, wood dust and carbon monoxide, forms part of the Healthy Work strategic plan for work-related health. It broadens WorkSafe’s focuses on workplace airborne contaminants, which initially started with silica and organic solvents.
Risks of exposure Marcus Nalter, Programme Manager for Manufacturing and Construction at WorkSafe, says plumbers and gasfitters are at frequent risk of exposure to airborne dust or fumes in the workplace, particularly when working on construction sites. “Subcontractors, such as Above: Marcus Nalter, WorkSafe Central Region Chief Inspector. plumbers, may not be doing the 60
February/March 2017
actual cutting, drilling or sanding of wood but, unless airborne contaminants are well managed, they may still be exposed to them on site. “The effects of exposure may not be visible for days, weeks, months or even decades. But every year, an estimated 600-900 people die in New Zealand from work-related health conditions and a further 5,000-6,000 are hospitalised with cancer, chronic obstructive pulmonary disease and other chronic illnesses from workplace exposure to airborne contaminants.” During 2015 and 2016, WorkSafe did nearly 1,000 proactive inspections focused on welding fumes and wood dust. In 150 of these, inspectors found risks weren’t being managed and enforcement action was required.”
Education and enforcement Marcus says the strong focus is on education and supporting employers and employees to recognise and manage the risks of airborne contaminants but WorkSafe will take enforcement action where necessary to protect workers’ health. “Employers have an obligation under the Health and Safety at Work Act not just to keep workers safe, but healthy too. Looking after workers’ health also has significant productivity benefits for
targeting welding fumes, wood dust and carbon monoxide
businesses. Research has shown that one in 10 lost working days in New Zealand is due to ill health caused by work. The average cost of lost productivity is estimated to be $44,500 per case.”
Changes for the better Marcus says there are examples of employers doing very good work in the sector, such as Naylor Love Construction, which is engaging with workers to promote good management of airborne contaminants. Mark Taylor, the company’s Regional Health and Safety Manager for Canterbury, says workers are now much more aware that “dust is dangerous”. “The guys are working out that it is a lot nicer working with their saw or grinder plugged into a vacuum—and it’s cleaner,” he says. Marcus Nalter says that employers and employees also need to be alert to the potential risks of carbon monoxide poisoning. “We investigated a case of a worker suffering carbon monoxide poisoning due to using a petrol-driven concrete saw to cut a chase through concrete in a bathroom as part of a residential renovation,” he says. “He was affected by the fumes in the confined space. Fortunately, another tradesman on site raised the alarm and he made a full recovery. His employers immediately stopped using petrol-driven machinery indoors and bought an electric concrete saw for use in confined spaces.” ■
Underfloor heating made easy
Ten tips for plumbers 1.
Always check safety data sheets (SDS) and note what respiratory protection equipment (RPE) is required for any hazardous chemicals being used. 2. When using RPE, first ensure it is the correct type for the job, has the appropriate filters and has been face fitted if needed. 3. Always store and care for RPE correctly, in line with instructions. 4. Check if asbestos is/could be present on a job. 5. Check if there could be any potential gas exposure on site. 6. Take appropriate precautions regarding solvent exposure—for instance, at close quarters when glueing pipework. 7. If using gas cylinders, check they are fit for purpose before use. 8. Use the appropriate procedures if doing confined space work. 9. Be aware of the risks of mould spores or biological hazards, such as legionella. 10. Additionally, take steps to identify and manage risks such as: - Exposure to sewage (consider vaccinations) - Manual handling of large loads or digging - Body stressing, eg under houses or in awkward and prolonged work positions - When working in isolation.
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TIMES PAST
Frivolity and friendship
With the 116th Master Plumbers conference coming up in April, we look back over some social activities enjoyed by members over the years. FROM THE VERY beginning, Master Plumbers’ members found that business and pleasure make a good mix. “Picnics, dinner dances, bowls and golf are some of the leisure activities that members have indulged themselves in,” say Eric Shaw and John Simpson, authors of the Otago Association 100-year commemorative book. Within five months of its formation, the Otago Association decided to hold a picnic. A ‘strong’ picnic committee was appointed to carry out the necessary arrangements for the event, which was held on 11 March 1898.
Plumbers’ picnics
A picnic was also among the activities at the inaugural Master Plumbers’ convention, held in Dunedin. “As New Year’s Day fell during the 1901-1902 Convention, suitable leisure functions were provided for the delegates.” A picnic was arranged at the small seaside settlement of Waitati, with a dinner to follow for about 30 people. “Hardy souls were our predecessors, for it would be hard to imagine Conference delegates and Association members 100 years later being enthusiastic enough to travel from Dunedin to Waitati and return [a round trip of about 38km] by dray and then to sit down to a formal dinner!”
Smoke concerts
‘Smoke concerts’, or ‘smoke socials’, were another very popular entertainment in earlier times, say the authors. “They generally provided for the entertainment of the male gender only and were often held by all manner of business, sporting and like groups which saw them as an acceptable and fun way of ‘letting off steam’ in a relaxed and casual manner. At a smoke concert one would eat, drink, smoke and usually be very merry. There would often be speakers and story tellers and maybe a toast or two.” The Otago Association held a smoke concert in conjunction
at a smoke concert one would eat, drink, smoke and usually be very merry 62
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with a picnic in mid-1903. Not long afterwards, another was arranged to farewell Mr A Burt, who had just completed a term as President and was about to leave the district. At yet another, held in 1905, a Mr Walker was presented with a set of Dickens’ works for services to the Association. This event must have been well supported because at the next meeting, the Chairman mentioned that there was a surplus in the social funds. He thought members should have a little refreshment at the close of the meeting, and the motion was carried unanimously! Arrangements for the 1906 smoke concert became “a little ruffled” when it was moved that employees be also invited. “The four members who voted against this resolution were not sufficient to deny the employees from joining the ‘Masters’ at the annual function.
Dinner and dance
Perhaps the wives of members were starting to complain about being left out of the social life of their husbands as, in July 1908, it was agreed that a dinner and dance should be arranged. A social was also held following the AGM in September 1917, one day after the Association’s 20th anniversary. Several visitors attended, including members of the Employers’ Association. Speeches were interspersed with songs, duets, instrumental solos and recitations, and the evening concluded with the singing of Auld Lang Syne and God Save the King. In 1919, the AGM was kept brief, after which everyone adjourned to the Masonic Hall for a memorable evening to welcome back members who had been involved in the war overseas. Special guests included the Mayors of Dunedin and Port Chalmers, the Chairmen of the Harbour and Hospital Boards and the Soldiers’ Welfare Association. Two World Wars and an economic slump put paid to many of the social activities of the Association over four decades. “It was all credit to those who were able to keep the organisation intact through these very turbulent times,” note the authors. Keep it going they did, however, and with the ending of hostilities in late 1945, the Association gained fresh drive, developing camaraderie through working and socialising together once more.
TIMES PAST
When a group of northern visitors stayed over during a trip to the McSkimmings plant at Benhar, another smoke concert was arranged. Probably one of the best, it was also possibly the last. In 1954, the Association decided to hold a social evening and dance at the Crawford Lounge, complete with orchestra, supper and refreshments. Members were asked to invite friends if they wished. “The occasion that was held become quite an affair, with a large attendance of members, employees, merchants, manufacturers etc.” Such was its success that a similar function was held the following year, with the Chief City Plumbing Inspector invited as a special guest. Three years later, in 1957, an Entertainment and Ball Committee was established. “Social activities were by now a prominent part of the Association’s repertoire, although the prime task of the appointees would be to arrange for the social functions at the 1958 Society Conference to be held in Dunedin. The Annual Report for 1956-57 stated: “In addition to the Annual Social, a number of Saturday night socials were held. These have been outstandingly successful and have served to maintain the spirits of goodwill in the trade and the opportunities of thus meeting and getting to know fellow plumbers has been reflected in the interest and attendances at our monthly meetings.”
Movies and golf
As the Sixties got underway, Jim McIvor started arranging movie outings for the ladies while the men attended the AGM. This became quite a ritual, with the ladies going to a theatre for a film showing before joining the men for supper at around 10:30pm. A popular adjunct to the social calendar, it continued well into the Seventies, say the authors. Golfers were also being catered for by this time. The Otago Builders and Allied Trades tournament had become a feature, with the Allied Trades taking on the Builders each year. At the time of writing the book, in 1997, the authors noted that the Otago Association had been staging its own annual golf tournament for over 20 years, with invitations extended to all golfers in the industry. At the 1996 event, almost 100 golfers enjoyed the camaraderie on offer. “This has been undoubtedly one of the more popular events on the social calendar of Association members since the mid-Seventies,” they say. During this time, a dine and dance had also been held in conjunction with the Association’s AGM for some time. “On some special occasions the ladies have been invited to attend the meeting also.”
“The December General Meeting of the Association has, in the last decade, also become something of a social event,” noted the authors. “A hotel or tavern has been used as the meeting venue, with members enjoying a dinner together as they dispense with the last business of the year. “ In his Annual Report of 1994, then Association President Alan Mains commented: “The Annual Golf Tournament was once again very successful. The Bowls Day re-surfaced and a very enjoyable day was had by all. The December dinner meeting again proved very successful made possible by the kind support of our Associate Members. The AGM Dinner and Ladies night was also a highlight of the year.” These comments must surely attest to the social well-being of the Otago Association at the conclusion of 100 years of frivolity and fellowship, conclude the book’s authors. ■
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February/March 2017
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NEXT GENERATION
Start the new year right Welcome to 2017 from The Skills Organisation! WE HOPE YOU had a fantastic break and are getting back into the flow of things. Last year was a great year for plumbing, gasfitting, and drainlaying industry training. We had an approximately 49% increase in new apprentice sign-ups from 2015 to 2016. This is a massive step towards meeting the shortage of workers in this industry. We’re keen to continue working with industry to help it grow. Now’s a good time for an important reminder for plumbing, gasfitting, and drainlaying employers...
Licence renewals: crucial to your apprentices’ progress The current licensing period for plumbers, gasfitters, and drainlayers ends on 31 March 2017. Your apprentices must renew their Limited Certificate Trainee authorisation before this date. Remember—as part of your
relationship with Skills, it is you and your apprentice’s responsibility to ensure their Limited Certificate is renewed every year. Keeping your apprentices’ licence current isn’t just a matter of obeying the law. If they don’t have a current licence, they risk: • Not being able to legally carry out sanitary plumbing, gasfitting, and/ or drainlaying work; and • Being turned away from block course. Both of these can seriously delay their progress. You’ll want them to complete their apprenticeship and become more productive for your business as soon as possible. So how can you help?
It’s easy to renew The Plumbers, Gasfitters, and Drainlayers Board (PGDB) offers two ways for apprentices to renew their licence: online via their individual log-in or by paperbased form.
Head over to www.pgdb.co.nz and under the ‘Trade’ tab on the top menu, click on ‘Licensing’. There you’ll find all the information and resources you need to help your apprentice renew, including the online renewal guide and the Limited Certificate Trainee application form. Apprentices should use their log-in to upload their photo for the new photo ID cards that will start this year. If they don’t already have a log-in, they can contact licensing@pgdb.co.nz If you have any questions or need any more help, you can get in touch with the PGDB’s licensing team on 0800 743 262 (between 8am-5pm, Monday to Friday). We hope you and your apprentices have a great year ahead, and look forward to working with you in 2017.
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AROUND ASSOCIATIONS
End of the line We know where it comes from—but what happens once it’s in the pipes? The Hutt Valley Wairarapa Master Plumbers Association took a trip to the local milliscreen treatment plant to find out.
“I NEVER THOUGHT what was at the end of the porcelain,” says Mike Baines, Secretary of the Hutt Valley Wairarapa Master Plumbers Association. “Now I know there are highly skilled professionals running a highly complex facility.” On a visit to the Hutt Valley Milliscreen Treatment Plant in Lower Hutt, Mike and fellow Association members learned how all sewers in the region lead to Seaview, where they process all the solid waste, dirt, bacteria, heavy metals, vegetable matter and more besides, says Mike. “The solids are processed and go off to the landfill etc and the cleaned water is piped all the way to Pencarrow to be released into the sea. Waste from Eastbourne etc is pumped through to
Above: Whatever you do, don’t fall in!
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Above: Preparing to be educated.
Seaview, processed and then pumped all the way back again!” When the plant was originally opened in the 1950s, it was designed to last about 50 years. In 1999, Hutt City Council awarded Hutt Valley Water Services, a joint venture owned by Beca and SUEZ Australia, a 20-year contract to design, build and operate the plant in its current form, which services close to 150,000 people. The contract also includes the maintenance and operation of the wastewater network. The plant, completed in early 2002, includes 102km of bulk sewer networks and 19 pumping stations. Integral to the plant is the largest drum dryer in New Zealand, which dries all the dewatered, blended sludge into a granulised product that can be used in horticulture. The wastewater tanks have been designed to remain intact in an earthquake to avoid wastewater spills into the harbour and cause minimal disruption. “It was a fantastic night—well enjoyed!” says Mike of the trip. ■
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AND FINALLY
Offcuts
Our regular pick ‘n mix of jokes and oddities of a plumbing nature. Shaggy duck story
A duck walks into a pub and orders a pint of beer and a ham sandwich. The barman looks at him and says, “Hang on! You’re a duck.” “I see your eyes are working,” replies the duck. “And you can talk!” exclaims the barman. “I see your ears are working, too,” says the duck. “Now if you don’t mind, can I have my beer and sandwich please?” “Certainly, sorry about that,” says the barman as he pulls the duck’s pint. “It’s just we don’t get many ducks in this pub. What are you doing round this way?” “I’m working on the building site across the road,” explains the duck. “I’m a plasterer.” The flabbergasted barman cannot believe the duck and wants to learn more, but takes the hint when the duck pulls out a newspaper from his bag and proceeds to read it. So, the duck reads his paper, drinks his beer, eats his sandwich, bids the barman good day and leaves. The same thing happens for two weeks. Then one day the circus comes to town. The ringmaster comes into the pub for a pint and the barman says to him, “You’re with the circus, aren’t you? Well, I know this duck that could be just brilliant in your circus. He talks, drinks beer, eats sandwiches, reads the newspaper and everything!” “Sounds marvellous,” says the ringmaster, handing over his business card. “Get him to give me a call.” So the next day when the duck comes into the pub the barman says, “Hey Mr Duck, I reckon I can line you up with a top job, paying really good money.” “I’m always looking for the next job,” says the duck. “Where is it?” “At the circus,” says the barman. “The circus?” repeats the duck. “That’s right,” replies the barman. “The circus?” the duck asks again. “With the big tent?” “Yeah,” the barman replies. “With all the animals who live in cages, and performers who live in caravans?” says the duck. “Of course,” the barman replies. “And the tent has canvas sides and a big canvas roof with a hole in the middle?” persists the duck. “That’s right!” says the barman. The duck shakes his head in amazement, and says………… “What the heck would they want with a plasterer??!” 68
February/March 2017
In the media Cheviot loo controversy A painted mural on the exterior of a Cheviot public loo block has caused a stir—but is set to stay. The mural depicts seven cubicle doors, with underwear around the ankles of the male and female occupants. It is attracting plenty of attention, positive and not so, with one human rights’ organisation complaining that images of this kind on a public toilet feed sexualisation and objectification messages, according to Stuff.
Purple for wastewater In a first for New Zealand, purple wrap is being used by Masterton District Council to highlight bales made from crops irrigated with treated wastewater, reports Stuff. Purple is the international plumbing colour code for wastewater, and shows that the bales are not suitable for lactating cows. Local Government NZ is apparently keen to encourage all municipal councils to use this wrap for their wastewater crops.
Hot dog competition Plumber Tim Coad was among the competitors stuffing their faces at the recent RYE American Kitchen & Spirits 2nd Annual Hot Dog Eating Contest in Tauranga. Tim, who works at
RHEEM BIG 6 Bell Plumbing, joined nine other men and women to see how many hot dogs they could handle in 10 minutes, reported the Weekend Sun. The newspaper noted that the gorging was for a good cause, with funds being raised for Movember.
2017
EVERYONE’S A WINNER!
Piece of paradise The Hibiscus Coast is the best place on earth, according to Kiwi plumber Logan Dodds. Logan has made his mark as a traveller and internet star, with his GoPro videos going viral and leading to a joint venture with Air New Zealand to promote this country’s stunning scenery. Logan, who hails from Manly, was recently commissioned by the local board to create a promotional video for the area, which was released at the end of November, reports the Rodney Times. The video was shot over six months.
Water quality story makes top 10 The gastro outbreak in Havelock North ranked second in the Science Media Centre (SMC)’s Top Ten National Science Stories of 2016. It was beaten to first place by the Kaikoura shakes. Certainly one of the worst public health issues of the year, and perhaps in recent memory, the contaminated water supply led to over a third of the town of Havelock North being struck down with gastroenteritis, says SMC. The inquiry now underway will consider the cause and whether any person or organisation was at fault, but will not consider criminal liability, it notes.
‘Builders universities’ for UK According to the UK’s Daily Mail, Theresa May is to declare war on educational ‘snobbery’ by setting up a network of ‘builders universities’ to train manual workers. The PM believes too many families push non-academic children towards university degrees when they could follow better-paid careers by learning a trade, says the newspaper. Sound familiar?
2017
NOW ON h c r a M 1 1 Feb – 3 BUY ANY RHEEM PRODUCT * AND SCRATCH TO WIN PRIZES UP TO THE VALUE OF $500 *Excludes Commercial products, spare parts and accessories. Terms and Conditions apply. For full T’s & C’s go to rheem.co.nz
AND FINALLY
DODGY Plumbing Keep them coming! Send your Dodgy Plumbing examples to the Ed: beverlysellers@xtra.co.nz
Another ‘well dodgy’ selection for your enjoyment.
Mix and match
"Saw this under a house—amazingly it is not leaking," says Kris Hiltrop of Foley Plumbers in Dunedin. "Good use of materials: copper, brazed into brass nipple tube onto an acorn fitting to PB-1."
Complete turnaround
“We were called to look at the excessively high temperature at the wash basins,” says Dale Lovell of Heron Plumbing in Auckland. “As you can see we couldn’t get to the element or thermostat to adjust as they were at the back of the HWC. All sweet though—just turned the HWC around to adjust the thermostat due to the flexibles for hot, cold and relief being there. We have priced to replace the flexibles with copper and to install a tempering valve.”
Over and under
“Both from the same house,” says Paul of Allpoints Plumbing of the two photos above. “Think they went a little overboard with the second cable tie—surely one would have done the job. Safety first I guess!”
On the bench
“Another piece of inventive plumbing that we have stumbled across,” says Chris Downey of Tuffnell Plumbing & Drainage in Richmond. Please send the biggest size photos you have. The bigger the file, the bigger we can show it on the page!
70
February/March 2017
Pumped!
This photo was sent in by Martin de Gouw of Clyne & Bennie Plumbing in Christchurch. No caption necessary...
430
395
370 150
650
125 56
180
Pan side inlet hole CL of Outlet
810
430
75
Bottom entry 732.5
80 102 395
370
400
315
Floor Fixings
150 185
139 420
650
125 56
180
Pan side inlet hole
75
CL of Outlet
810
Bottom entry 732.5
80 102 400
315
Floor Fixings 185
139 420
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