Reporting from the World Skills Nationals NZ—See p72
OCTOBER/NOVEMBER 2016
DO YOU DIG IT?
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READY FOR GROWTH BIM BASICS Buying a second Getting NZ on board business
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EDITORIAL
Volume 68, Number 5 MAGAZINE TEAM CEO Greg Wallace EDITOR Beverly Sellers 03 543 2008 beverlysellers@xtra.co.nz DESIGN Sally Travis Design www.sallytravisdesign.co.nz PRINT Service Printers 258 Taranaki Street Wellington 6141 SUBSCRIPTIONS NZ Plumber is published six times a year by Master Plumbers, Gasfitters & Drainlayers NZ. MPGD members receive all six editions. Non-members can subscribe online at www.masterplumbers.org.nz
Keeping it real Nothing beats advice that comes from first-hand experience. WHEN WE DECIDED to write about what it means to buy into a second business, we went direct to someone who has done just that. Palmerston North-based Darren and Jessica Pettersson kindly agreed to answer our questions and you can read what they have to say on p52. Plus, if you’re looking to sell a business, we look at the other side of the coin on p54. Another plumber, Chris Woodcock, wanted to share with us his personal experience of the importance of having the right trauma and income protection insurance for when the unexpected happens. For Chris, who lives in the Waikato, a cancer diagnosis came as a complete shock—and has resulted in him deciding to close his business. His story is on p60, followed by some top tips from Spratt Financial Services on p62. On the technical front, Coromandel-based gasfitter John Orbell has developed an online gas certification service for gasfitters everywhere. He explains why he did this and how it works in our Gas Ring column on p28. And just in case you’re thinking we only have North Island stories… Invercargill resident Richard Tattersfield brings us some first-hand examples of poor plumbing safety practices he witnessed during his time as a WorkSafe Inspector. Turn to p64 to see how not to do it! As you can see, we love to feature real people in this magazine. If you have a story to share, please do get in touch.
MAILING LIST For enquiries, or to update your details: beverlysellers@xtra.co.nz Non-Master Plumbers’ members with address detail changes should notify the PGD Board, giving their registration number licensing@pgdb.co.nz TO ADVERTISE Contact Catherine Schuster 027 839 8398 cschuster@masterplumbers.org.nz
NZ Plumber is the official magazine of Master Plumbers, Gasfitters & Drainlayers NZ Inc. Contact details for the MPGD Board, Society staff and Regional Associations are available at www.masterplumbers.org.nz ©NZ Plumber 2013. Registered as a Newspaper, GPO, Wellington, ISSN 0111-4379. NZ Plumber is subject to copyright in its entirety. The contents may not be reproduced in any form, either in whole or in part, without written permission of the publisher. All rights reserved in material accepted for publication, unless initially specified otherwise. All letters and other material forwarded to the magazine will be assumed intended for publication unless clearly labelled ‘Not for Publication’. Views expressed in articles in NZ Plumber magazine are not necessarily those of Master Plumbers, Gasfitters & Drainlayers NZ Inc, or of the Editor. While every effort has been made to ensure the accuracy of the information included in this publication, the publisher and the Editor take no responsibility for errors or omissions or for any consequences of reliance on this information. Publication of advertising material implies no endorsement of either a product or service.
Beverly Sellers Editor, NZ Plumber, beverlysellers@xtra.co.nz
OVER TO YOU The best email, letter or tip published on this page wins a $30 Hunting & Fishing voucher! Do you have a picture, story or news to share? Or feedback on any of the articles you’ve read in NZ Plumber? Email the Ed: beverlysellers@xtra.co.nz. Or give me a call on 03 543 2008. Sick of security clearances? An issue has been bugging me for a while. The issue is security clearances for my staff when we do various work for different government agencies and departments and private companies. I have to complete separate criminal conviction checks for each staff member every time, and the number of organisations now requesting a check is increasing. It made me wonder why there was no avenue for me to get my staff Ministry of Justice vetted once, which would be then valid for a one- or two-year period. Staff would be issued with an appropriate security clearance card (photo ID with unique number identifier). That way, when an organisation called for this in the future I could either: • supply a copy of ID card • attest to the security clearance having been undertaken. This allows me to drive the process, and schedule the annual or biannual re-check. I would be willing to pay for the service, as it would be cheaper and simpler than reacting to others driving the process. The MOJ check is the same no matter who you are working for, so a one-stop security card would be of benefit to a lot of other trades as well. It is frustrating having to do this time and time again for different agencies, when a simple one-stop MOJ check would solve a lot of problems. Zak Peacock, General Manager, Taumarunui Plumbing Ltd Great idea Zak. Master Plumbers will pass your suggestion on to MBIE. In the meantime, this edition’s prize voucher is on its way to you.
October/November 2016
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Inside this issue
OCTOBER/NOVEMBER 2016
WHAT’S ON 7 Industry events for your calendar MASTER PLUMBERS NEWS 8 CEO Greg Wallace talks training; Master Plumbers on air; qualification proposals; new marketing support and HR helpdesk; life members recognised; new members; and member benefit round-up
IN FOCUS 15 Predicting the future Plumbing demand is set for huge growth over the next five years 18 Excavation safety A summary of new WorkSafe guidance
REAL LIVES 22 Fast and furious Corey Bertelsen’s been back at Bonneville 35 Sea change Retiring plumber Grahame Carbery looks back over a long career 4
October/November 2016
NUTS & BOLTS 26 Sizing E2 roof flashings Best-practice advice from BRANZ 28 Gas ring A closer look at the CertOnline gas certification service 30 Tech points Technical updates in brief 32 Backflow in focus One man’s view on Australia’s recent backflow conference
INDUSTRY TALK 38 One big family Reporting on the recent Laser Plumbing Conference 39 Just cruisin’ This lucky plumbing firm winner enjoyed a tropical cruise
39 Licensed exam change Exams can now be sat at any stage of the qualification 40 Sam’s spot Are plumbers at risk of disappearing? 40 Help for heritage buildings A new programme assists private owners 42 What caused the contamination? Havelock North's water contamination event could be a 'game changer' for NZ's water supply management 44 Industry snapshot Quick facts and figures from the PGD Board’s Annual Report
SUPPLY LINES 46 Share and engage Plumbing World delivers the goods to plumbers, gasfitters and drainlayers of all ages
CONTENTS
ON THE COVER Reporting from the World Skills Nationals NZ—See p72
OCTOBER/NOVEMBER 2016
18
DO YOU DIG IT?
New excavation safety guidance
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52
15
INNOVATION 48 On track for BIM The road map to get BIM working in NZ
PROJECT SPOTLIGHT 50 Picture of health Focus on future-proofing at Canterbury’s new Burwood Hospital wing
SMART BUSINESS 52 To boldly buy… First-hand advice on purchasing a second business 54 Getting your business sale-ready What to consider if you're looking to sell your business now or in future 57 Unfair dismissal? The importance of acting as a fair and reasonable employer 58 4 ways to improve your cash flow BNZ have lined up some tips
58 Biz brief Business advice and updates 59 Tax change is coming Get to grips with major tax change proposals
HEALTH MATTERS 60 Covering all bases Be prepared for whatever life throws at you, says plumber Chris Woodcock 62 Insurance insight Top 10 insurance tips to help protect you and your family
SAFETY FIRST
CONSTRUCTION HITS NEW HIGHS Seize the opportunity!
READY FOR GROWTH BIM BASICS Buying a second Getting NZ on board business
22
SPEED MERCHANT Back at Bonneville!
48 Cover photograph: Play it safe when doing excavation work.
NEXT GENERATION 71 We need you! Can you take on a Gateway student? 72 Next step the world Reporting back from the World Skills nationals
PRODUCTS & SERVICES 76 What’s new to the market
AND FINALLY 79 Offcuts Jokes, oddities and media clips 81 Dodgy plumbing Read ‘em and weep
64 The things I’ve seen Eight common plumbing-related nonos dealt with by a former WorkSafe inspector 68 Health monitoring a must PCBUs have legal requirements to monitor the health of workers
October/November 2016
5
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installation options Two Two installation options Wet rail Wet rail installation installation
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What’s on Industry events to mark on your calendar.
Facilities Integrate 2016 Date: 3-4 November Venue: ASB Showgrounds, Auckland Cost: Free Facilities Integrate is a trade-only event for businesses that operate, maintain and upgrade buildings, facilities and infrastructure; or that design, install and integrate AV and ICT systems. The show gives you the opportunity to see first-hand the latest, most innovative products and services, and discover new vendors and distributors. The event also features high-calibre speakers, demos, networking and awards. Visit Facilities Integrate NZ free by registering online at www.facilitiesintegrate.nz
CONZTRUCT Dates: 15, 16 & 17 November Venues: Dunedin, Invercargill & Queenstown The CONZTRUCT trade show is travelling south for its final round for 2016. The show has a focus on residential, commercial and industrial construction, with supplier stands and interactive professional education activities. Food and drinks will be served and there will be competitions and prizes. The show attracts architects, designers and trades, including plumbing, gas, drainage, electrical, data, technology and building related trades. All shows run from 4-7pm and entry is free. Register at www.conztruct.co.nz
Auckland Build Expo 2016
EVENTS
If you have an event you would like to promote in a future edition of NZ Plumber, please email the Ed: beverlysellers@xtra.co.nz
NZ Plumbing Conference 2017 Date: 10-12 April Venue: Rutherford Hotel, Nelson Bookings will open soon for the 2017 New Zealand Plumbing Conference, presented by Master Plumbers with the support of Principal Conference Sponsor Plumbing World. This is THE event for New Zealand's plumbers, gasfitters and drainlayers and everyone is invited! Come along to enjoy guest speakers, activities, entertainment and the trade show. The event falls just before the long Easter weekend, so bring your partner and make a real holiday of it in the beautiful Nelson region. Find more details at www.masterplumbers.org.nz
Gas Industry Forum Date: 2-4 November Venue: Queenstown This year’s Gas Industry Forum will be held at the Millennium Hotel Queenstown, with a full day workshop on emergency preparedness for gas distribution companies on the Wednesday, run by the UK Institution of Gas Engineers and Managers. Confirmed speakers to date include John Evans, Head of Elgas; Andy Sibley, Head of Business Improvement at Contact Energy; Ray Ferner, General Manager of Rinnai NZ; David Tyler of the World LPG Association; Nick Tuffley, Chief Economist at ASB; plus speakers from Liquigas, WorkSafe NZ and the Commerce Commission. There will also be trade displays plus a range of technical presentations on the Friday. For more information and to register, go to www.lpga.co.nz
Date: 16 & 17 November Venue: ASB Showgrounds, Auckland Cost: Free This construction exhibition will focus exclusively on construction opportunities in Auckland. Gain access to the latest construction projects in Auckland and network with other construction industry professionals. There will be more than 100 exhibitors from NZ and overseas; conference sessions and workshops; plus the Auckland Tools and Tradesmen Show. Register at www.aucklandexpo.com October/November 2016
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MASTER PAGE TAG PLUMBERS NEWS
Opportunity knocks
With construction levels at an all-time high, this industry needs to seize the moment.
GDP FIGURES RELEASED by the Government in September show that the construction sector has increased by $3.6 billion over the last period. As I heard on the radio the other day, this equates to enough concrete to fill 400 Olympic swimming pools. This volume of extra construction is being driven by all sectors across the country, and we need to get our industry prepared for the future growth required, both in terms of taking advantage of the opportunities and keeping up with demand. The only real solution is for businesses to take on more apprentices, so they are sized right to make the most of the current market. As New Zealanders, we tend to dramatise the downturns. When growth happens and economic forecasts are the highest the sector has seen, we don’t seem to demonstrate the same passion. This is a time for all businesses to look at how they can maximise the opportunities that the market is presenting. I have received calls from reputable quantity surveyors
to say the biggest issue they face is finding plumbers even to tender for work. There is also a risk that the Government could be forced to look at other options if this industry can’t provide the required plumbing workforce. Master Plumbers does not support any change to the regulatory and licensing programme but we are also mindful that we must show we can deal with the capacity issues we currently face. Master Plumbers, the PGD Board and the Federation are working collectively to progress the proposed changes to this industry's Level 4 and new Level 5 qualifications. The goal is to deliver better outcomes for the industry and to provide apprentices with quality training throughout their qualifications. Unfortunately, there is some misinformation in the market, which is disappointing. We are working hard to ensure that trainees coming through meet future requirements for skilled tradespeople. We also believe that on-the-job training is vastly underestimated. With new technologies, including appbased products, it is now much easier to complete work assessments on the job rather than at training providers.
NEW MEMBERS A warm welcome to new Master Plumbers member businesses: • • • • • •
CV Plumbing in Auckland Dreco in Auckland George Phillips Plumbing and Gasfitting in Taranaki Hullett Plumbing & Gasfitting NZ in Wellington Semtex in Palmerston North Tibbits Plumbing in Auckland
Want to join?
Discover the business benefits of becoming a member of Master Plumbers! Contact Catherine Schuster on 027 839 8398 or email cschuster@masterplumbers.org.nz SPECIAL TWO-YEAR MEMBERSHIP DEAL AVAILABLE!
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October/November 2016
As communication and technology improves, the industry needs to adapt and ensure it is taking advantage of facilities that could result in broader training opportunities. On another note, we are pleased to advise of a new Operations Manager role at Master Plumbers, which will include providing a training and development platform for members. Margaret Dawson comes to us from IPENZ and has a huge amount of experience in running quality training for the industry, having been involved in training and development for the past 20 years. I’d also like to remind members that Master Plumbers is now offering an HR service for advice on good employment policy and practices. We have had good response to the helpdesk to date—please utilise it to ensure any HR needs in your business are being met.
Greg Wallace, CEO Master Plumbers, Gasfitters & Drainlayers NZ
Master Plumbers on air Master Plumbers recently enjoyed more media coverage.
Each Monday on The Rock radio station, WorkSafe NZ has a slot with DJ Rog. In late August, Rog talked with Greg Wallace about solvent safety on work Above: Greg being interviewed by TV3 at sites. Greg outlined Metrix in Auckland. the importance of reading container labels and manufacturer safety data sheets to know how to use and store solvents safely—and what to do in an emergency. Greg also made a brief appearance on TV3’s Story programme, in a report on shopping around for tradie quotes.
MASTER PLUMBERSPAGE NEWS TAG
New partnership with simPRO Software
Enjoy excellent member savings on simPRO job management software! We are delighted to announce that simPRO Software has teamed with Master Plumbers as a Platinum Partner. simPRO is a powerful cloud-based job management software, built by trade contractors for trade contractors. With the simPRO Enterprise office solution, you can generate accurate quotes and estimates fast, easily monitor and manage preventative and reactive maintenance, and keep your projects on track from start to finish. All Master Plumbers’ members who become new simPRO Enterprise clients are eligible to receive 20 percent off the initial investment price. Sign-up for a free evaluation and simPRO will be in touch to get you started.
Above: CEO Greg Wallace with simPRO Software NZ General Manager Richard Pratley.
To find out how to take advantage of this special offer, go to the simPRO Software partner page in the member log-in at www.masterplumbers.org.nz
Promoting your services online
Two online resources help consumers find a Master Plumber.
NEW! Marketing support for members Get your radio or print advertising sorted at discounted rates.
We’re delighted to announce a national partnership between Master Plumbers, MediaWorks and Fairfax to offer members a 15% subsidy on your radio or print advertising with any MediaWorks radio stations and Fairfax NZ publications (excluding digital) when you work with us to develop a radio or print advert and an advertising schedule to fit your budget. How does it work? To book your advertising at the subsidised rate: • Contact Marketing Consultant Angie Forrest on 021 809 525 or angie@foundation.net.nz • We will talk through your advertising needs • You advise us of your budget • We do the rest! How do I pay? Master Plumbers will send you an invoice prior to your advertisement being displayed. Terms and conditions apply—please contact Angie Forrest direct for more information.
Your HR helpdesk
Got an HR or recruitment query? Give our helpdesk a call! Trusted Trades Look out for Genesis Energy’s new Trusted Trades programme, where consumers can locate a good local plumber, gasfitter or electrician. As part of its criteria, all programme members must also be members of Master Plumbers or Master Electricians. Consumers can book and rate tradespeople at the Trusted Trades website: https://trustedtrades. genesisenergy.co.nz
Neighbourly Master Plumbers also features large on Neighbourly, a free online service that enables communities to interact on a whole range of local matters, including recommending plumbing services. Our Don’t Risk It brand is now front and centre when people in your community need plumbing, gasfitting or drainage work done. You can get your individual business on Neighbourly, too. Just go to www.neighbourly.co.nz to sign up.
We welcome Lisa Duston to her new full-time role as HR and Recruitment Consultant with Master Plumbers and MasterLink. As part of her role, Lisa provides an HR helpdesk service for Master Plumbers’ members. This includes assistance for up to two hours at no charge, with any further time charged direct from Master Plumbers at reduced rates. Contact Lisa with your HR and recruitment queries at: • lduston@masterplumbers.org.nz • 021 245 1704
October/November 2016
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MASTER PAGE TAG PLUMBERS NEWS
Association Life Members recognised
Acknowledging four long-standing members. At the recent Hutt Valley Wairarapa Master Plumbers Association AGM, outgoing Association President Terry Bircham (right) announced four Association Life Membership awards. Pictured here are recipients Murray Brockelsby and James B Malcolm. David Livingstone and John Seamer were unable to attend on the night. Our congratulations to all four gentlemen on this well-deserved acknowledgement of loyal and long-
Best in Brand winner
Congrats to this edition’s winner!
standing support. We'll provide more coverage of their careers in the next edition of NZ Plumber.
Half yearly meeting
The Master Plumbers Quality Assurance process was among the discussion items on this year’s half-yearly agenda. The Master Plumbers half-yearly meeting took place in Wellington in early October, just as this edition of NZ Plumber was going to print. The day provides a valuable opportunity for delegates from all 17 Regional Associations to come together under one roof with the Master Plumbers management team and discuss plans and progress. Included on this year’s agenda was a marketing and strategic update from Master Plumbers, along with discussion around proposed enhancements to the Master Plumbers Quality Assurance
process and Code of Conduct. CEO Greg Wallace reported on the advocacy work, consultation feedback and ministerial contact he and other members of the Master Plumbers and MasterLink teams had been involved with in recent times. The agenda also included presentations from The Skills Organisation and the Plumbers, Gasfitters and Drainlayers Board. The day wrapped up with general business and Association time, with new Master Plumbers HR and Recruitment Consultant Lisa Duston outlining her HR services for members.
Your essential Standards online
Access the key Standards for your business with the Master Plumbers’ Essentials Catalogue. Sign up to the Standards New Zealand Online Library service to get 24/7 access to the most current version of the Master Plumbers' Essentials Catalogue in PDF format or as a hardcopy printed book. The catalogue contains 19 core documents for the plumbing, gasfitting and drainlaying industry, including the AS/NZS 3500 series.
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October/November 2016
Up to five users in your business can access the catalogue online at the same time, with print or read-only options available—all at an affordable annual fee. Hard copy versions are also available as a one-off payment. Visit the Business Resources page at www.masterplumbers.org.nz to sign up to this great new service.
Congratulations to Hokitika-based Jeff Evans Ltd for winning our latest Best in Brand $200 prize voucher. Jeff sent in this photo of the new Master Plumbers branding on one of his vans—looks great! Send us your photos To be in to win the next $200 prize voucher, just send a photo of how you’re using the new branding in your business. Email it to Vanessa Price, vprice@masterplumbers.org.nz by 15 November 2016.
Out and about
We’ve enjoyed catching up with members at the recent PGDB & Mico CPD training sessions. Master Plumbers and MasterLink had a presence at the nationwide trade shows that formed part of the PGD Board & Mico training sessions. Team members enjoyed meeting with members and potential members around the country. CEO Greg Wallace and Business Development Manager Catherine Schuster also attended this year’s Laser Plumbing Conference in Sky City, Auckland, and thoroughly enjoyed being part of the event.
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MASTER PLUMBERS NEWS
Benefits to you!
Are you taking full advantage of all your member benefits?
Site Safe Enjoy a 10% discount when you join Site Safe. Already a Site Safe member? Apply for the discount when you renew.
The Master Plumbers Health & Safety Manual is now available as a mobile app with over 25 digital forms! Training and implementation support also on offer.
Employment agreements
Learning opportunities
Individual standard and apprentice agreement templates to use in your business.
Great member rates on training opportunities, such as our recent asbestos workshops.
Pit Stop
Monthly deals
Access a 10% discount (exclusive of tyres) at Pit Stop and pay just $48 inc GST for a WoF.
Exclusive member deals each month from Master Plumbers Business Partners.
HR helpdesk Access HR and recruitment assistance for up to two hours at no charge through our HR helpdesk.
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Health & Safety app
October/November 2016
OfficeMax Member discounts on OfficeMax’s already low everyday prices on over 20,000 items.
simPRO Software Free evaluation and 20% off the initial investment price of simPRO Enterprise—serious cloud-based job management solutions.
Using the brand The Master Plumbers brand for your business marketing needs. Includes free vehicle decals, envelopes and quotation and acceptance forms.
Avis Discounted rates on Avis rental cars—plus airport fee savings and access to discounted Avis car sales.
Consumer letter templates Reducing your liability when customers purchase their own plumbing products or get a HWC replaced.
MASTER PLUMBERS NEWS
Gas certification Concessionary rates for members using the CertOnline service to meet your gas certification requirements.
Standards online The Master Plumbers Essentials online catalogue contains 19 key documents for the industry—including the AS/NZS 3500 and gas installation Standards.
Market your business A 15% subsidy on radio and print advertising with Fairfax and MediaWorks when you book through Master Plumbers.
Toyota Financial Services Go into your local Toyota dealer and mention you’re a Master Plumber for some great Hilux and Hiace deals.
Master Plumbers Mobilcard Petrol and diesel savings to help you manage your fleet and fuel costs.
NZ Plumber magazine Delivered to your mailbox six times a year—members enjoy the digital version too!
Residential building work templates All the documents you need when carrying out fixed price work over $30k for homeowners.
Debtor Info NZ Special member subscription rate on Debtor Info’s debt management and collection system.
Annual conference & trade show Great rates for members and their partners attending the annual New Zealand Plumbing Conference.
Hirepool A 20% discount on Hirepool hire equipment and vehicle rentals.
Master Plumbers Insurance Competitive premiums on a wide range of cover, including Public Liability, Material Damage, Motor Vehicle, Professional Indemnity, Life, Trauma and Income Protection.
Master Plumbers Guarantee Give our fact sheet to homeowners to let them know about our 12-month Master Plumbers Guarantee, covering them for up to $15,000.
Find out more about all these excellent benefits in your member log-in at www.masterplumbers.org.nz
October/November 2016
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430
395
370 406
150
365
162
110
Bottom entry
62
650
125
600
56
180
Pan side inlet hole
55
Left & Right Side Entry (77303A-0 only)
75
CL of Outlet
810
Bottom entry
60
CL of Outlet
835
732.5
80 102
137
149
Rear Entry
Bottom entry 760
65 430
400
315
Floor Fixings 185
185 102
139 420
Floor Fixings
320 170 250 510
Outlet
IN FOCUS
Predicting the future Plumbing is among the constructionrelated occupations set to experience the largest growth over the next five years. WE CAN EXPECT to see 13 percent growth in the nationwide plumbing industry by 2021, with the largest level of growth in Auckland, followed by Waikato and the Bay of Plenty. This is according to the Future Demand for Construction Workers report, released in July by the Ministry of Business, Innovation and Employment (MBIE). New Zealand’s construction industry is experiencing ‘substantial growth’, notes the report. “The Canterbury rebuild, Auckland housing investment, leaky home remediation, earthquake strengthening and major infrastructure projects, are examples of the demands on New Zealand’s construction and related industry.” Overall, the value of building work in the December 2015 quarter was at its highest level since the Statistics NZ series began in 1989. During the same quarter, the construction industry contributed six percent of New Zealand’s GDP, making it this country’s second-most valuable goods producing industry after manufacturing. This industry was also the largest contributor to annual employment growth in 2015, with 27,500 more people employed during the year. The total number of people employed in construction in New Zealand was estimated to be 232,000 people for the December 2015 quarter.
percent) and plumbers (up 38 percent), peaking in 2018 at 4,580 (based on the 2013 Census ‘crew mix’).
Waikato and Bay of Plenty Last year saw significant growth in these regions, with a 24 percent increase in residential building value. Residential activity is expected to remain higher than 2015 levels until the end of 2020, with non-residential activity relatively stable over this period. >
Auckland Most of the employment growth was in Auckland, with 18,900 more people employed in the construction industry during 2015. Not surprisingly, Auckland dominates the national demand for building and construction, with particular growth in residential building. The total value of activity in Auckland increased by nine percent in 2015. This increase is forecast to peak in 2019 at around $17 billion, and then to remain at this level for the rest of the forecast period (to 2021). Auckland will need just under 185,000 construction-related employees by 2021, notes the report. The occupations in most demand over the next five years will be project builders (up 39
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Below: All construction nationally, by value.
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IN FOCUS
Below: Total New Zealand key construction-related occupations, 2015-2021
New Zealand as a whole Across New Zealand, demand for construction employees is expected to increase by 10 percent on average between 2015 and 2021. Occupations with the largest increase over this period are electricians, plumbers and civil engineers. This equates to an additional 49,000 people needed between 2015 and 2021. ■
Time to act!
So, we need 13 percent more plumbers in New Zealand by 2021—but where will they come from? They’re certainly not going to fly in on a magic carpet, says Master Plumbers CEO Greg Wallace. “The solution is for employers to train more apprentices. If we don’t act now to make up the shortfall, we could risk a ‘dumbing down’ of qualifications to get trainees through quicker—and that’s not something Master Plumbers wants to see.” Poaching qualified staff from other New Zealand plumbing companies is a merry-go-round that does nothing to increase overall numbers. Unless we ship in thousands of Australian plumbers (this being the only country whose qualifications we recognise here), apprentices are our only real option.
Construction-related employment is estimated to increase by nine percent to nearly 82,000 employees by 2021, with plumbers again in the top three for growth.
Canterbury Canterbury currently has a large workforce demand due to the rebuild. As this is completed, however, there will be a steady decline from 2016 in construction activity to pre-earthquake levels, with demand falling below the levels in Waikato and the Bay of Plenty. Demand for plumbers is expected to decline by 23 percent. The report notes that, as the rebuild moves from residential to commercial, a different mix of occupations will be needed, which should lead to significant movements in the labour market. Total construction activity is expected to remain around $7 billion to the end of this year.
Why the report?
The Future Demand for Construction Workers report presents the key projections from New Zealand’s first National Construction Occupations Model (NCOM). NCOM was commissioned by MBIE to provide estimates of employment growth in various construction-related occupations. It combines findings from MBIE’s National Construction Pipeline Report 2016 and 2013 Census employment data to provide an outlook for employment and to estimate growth within each occupation until the end of 2021. By giving interested parties a forecast of forward construction work, the Pipeline Report aims to help the sector plan ahead and improve project scheduling. As it notes: “These improvements could moderate the boom-bust cycles that have negative impacts on productivity, employment, skill levels and quality in the construction sector.”
Wellington Wellington requires the smallest construction labour force of these regions, needing just over 51,000 construction employees to sustain projected levels of activity in 2021. This represents a 10 percent increase in construction-related employment demand over the five-year period. Plumbers are top of the list. The value of construction activity in the capital is expected to peak in 2017 at $2.8 billion, remaining above 2015 levels until the end of 2021. Below: Total New Zealand top 10 construction-related occupations 2015-2021
Resources •
•
•
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You can search forecasts for construction-related occupations using the National Construction Projects web tool at http://constructionprojections.mbie.govt.nz Find the Future Demand for Construction Workers report atwww.mbie.govt.nz under ‘Publications and research’ (research) Find the National Construction Pipeline 2016 at www.mbie. govt.nz under ‘Information and services’ (building and construction).
REAL LIVES
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IN FOCUS
Do you dig it?
Updated WorkSafe guidelines introduce some changes to excavation safety practices, as Richard Tattersfield explains. EVERYONE IN THE industry needs to read and understand WorkSafe’s new Excavation Safety Good Practice Guidelines in order to keep themselves and others safe. Excavations are a dangerous area to be working in or near—and have unfortunately led to fatalities and serious harm injuries. One of the main reasons for the changes in these guidelines is to limit the amount of exposure to risk (injury) by approaching excavations in a different manner.
Identifying hazards
The first step you have to take is to identify hazards that have the potential to cause harm to anyone on site. This part of hazard management needs to occur before work commences. The new hierarchy of control still requires elimination to be the first option. Could you use high pressure water to blast a tunnel under the ground to install pipework? This would eliminate the need for an open trench, but in most cases would be impracticable, so your only other choice is to minimise the risk as much as possible. Typical risks associated with excavations are: falling into exposed trenches, trench collapse, being struck by machinery or a falling object, and exposure to fumes or contaminated soils. With each risk, you must come up with controls to prevent it from occurring. 18
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You must also monitor and review your controls to ensure they are effective. If necessary, you must change controls and tell your workers and any other PCBUs with the same duty about the new controls. For example, a trench that is only a metre deep still has the potential to kill a worker if a section collapses on top of a worker as they bend over or kneel down to glue a new connection. If there was heavy rain the Above: WorkSafe’s new night before, you should inspect Excavation Safety guidelines. (ie, monitor) the trench to make sure there are no new fissures or cracks that may now require you to shore that section (ie, reviewing existing control and adding a new control).
Planning the work
It is no longer acceptable to rock up on site and begin digging your trench. There are a lot of things that need to happen before you even get to site. The first thing you should do is develop
IN FOCUS
a safe system of work. This is much more than filling in a Site Specific Safety Plan (SSSP) or Task Analysis (TA). A safe system of work covers areas such as assigning specific responsibilities to individual workers, identifying health and safety issues, carrying out risk assessments and having emergency procedures in place. Safe systems of work cover: • utility services such as gas, stormwater, sewer, water and telecommunications • excavations undertaken near existing buildings • site security • trench security • traffic management • confined spaces • hazardous conditions such as pre-existing excavations, live services etc • emergency planning.
Controlling excavation risks
While it is good to have all the documented systems in place, the real difference occurs on the actual worksite. The risks and the controls that have been identified now need to be implemented. Saying that you will fence off all trench work isn’t the same as actually doing it. Figure 4 – Spoil placement on effective excavation depth.
Figure 1 - Excavated material and machinery must now be no closer than 1000mm from the face of the trench.
Figure 2 - A shored excavation designed to carry soil loads only.
Figure 3 - A shored excavation designed to carry soil, vehicle and spoil loads.
Workers need to have a good understanding of soil types and how different situations on site can effect a trench. For example, a ground collapse could be caused by toppling, a tension crack, subsidence or bulging, or a slide. They have to know what causes each type of collapse and ways to control the potential collapse. Before anyone gets into a trench, they have to be certain that the stress of the soil is less than the depth of the trench. If they don’t, they will need to add other safety features to the trench such as battering, shoring or trenching. You can no longer dump excavated material or have machinery 600mm from the face of the trench. The new guidelines state that it must be no closer than 1m, which will challenge drainlayers when they come to repair or replace existing drains down the side of a house where they may only have 1500-2000mm between the fence and the house. You are also required to factor in the ‘zone of influence’ (refer figure 2). The zone is normally from the base of an excavated face to the surface. The zone’s angle will depend on site-specific factors. You need to think where you place any excavated material, as the depth of the trench is determined from the top of the excavated material to the base of the trench (refer figure 4). This may change a trench from less than 1500mm deep to over 1500mm deep, requiring notification to Worksafe NZ. >
you can no longer dump excavated material 600mm from the face of the trench October/November 2016
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IN FOCUS
It also changes the stress of the soil as there is now more downward and side force on the excavation, with the increased chance of a stress fracture causing a collapse. Working in a trench is to be treated the same as working at heights. If there is the potential for someone or something to fall into the trench, then the risk must be managed. An easy solution is to use edge protection or fencing able to take the weight of a falling worker. Where shoring extends above 200mm, toe boards are not required. Workers need to have a means of getting in and out of a trench other than jumping in or climbing up the sides. A simple solution is a ladder or platform if the trench is deeper than 1m (refer figure 5). Other areas that need to be addressed are: • manual handling—use mechanical devices whenever possible • overhead and underground services—ensure that service location has been undertaken and that there are no overhead risks within 4m of the trench • gas and fumes—ensure that there is a confined space procedure and that atmospheric levels are monitored a regular basis • ground and surface water—install a pump if required to keep water out of a trench and use shoring to help with stability • contaminated soils and groundwater—check for any known issues with the area being excavated. For example, was it an old dump site? Was there previously a building on the site?
Plant and equipment
Use suitable plant and equipment maintained in good condition to carry out excavation work safely, and ensure that a pre-start check has been undertaken. It is always best to check plant, equipment, and materials before arriving at the worksite. Make sure the plant and equipment is fit for purpose. There is no use in getting a three tonne excavator when you need to lift trench shields. Likewise, a seven tonne digger will hardly fit down the side of a residential property. A competent operator should use earthmoving machinery for its originally designed purpose. Earthmoving machinery operators must demonstrate they are competent to operate the specific type of plant and any fitted attachments. Powered mobile plant should not operate or travel near the edge of an excavation unless the shoring can support such loads.
the depth of the trench is determined from the top of the excavated material to the base of the trench 20
October/November 2016
Figure 5 – Scaffolding staircase for a safe and quick evacuation.
Figure 6 - Prevent plant operation near excavations.
Plant should approach end-on to excavations. If this is not practicable, make sure workers in the excavation get out when the plant is within the excavation’s zone of influence, or move away and stand further down the excavation. Workers should never stand under a load being lifted over the excavation. Other risks that need to be addressed include: • blind spots • safe approach zones • quick hitches • exclusion zones and spotters • operator protection • load lifting. It is everyone’s responsibility to ensure they have a good understanding of hazards and risks associated with excavations. In the event of an near miss, incident or accident, what would the courts consider as a ‘reasonably practicable’ step that could have been taken to prevent the event from happening? One definite step is to know what is current good practice and what the legislative requirements are. ■ Download a copy of the guidelines and upskill yourself on the new requirements at http://construction.worksafe.govt.nz/assets/ guides/WSNZ-Excavation-Safety-GPG.pdf About the author: Richard Tattersfield is Senior Health and Safety Consultant at Progressive Consulting. You can contact Richard on 03 218 185 or richard.tattersfield@wearehr.co.nz
Platinum Partners Master Plumbers, Gasfitters & Drainlayers NZ thanks the following Platinum Partners for their support:
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October/November 2016
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REAL LIVES
Fast and Furious The conditions were right for plumber Corey Bertelsen’s latest attempt at setting new Bonneville speed records. Matthew Lowe reports.
COREY BERTELSEN’S MOTORBIKES may be star performers in the world of land speed racing but they are seldom seen out and about in New Zealand. The only time the machines, which cost about $10,000 to put together, get truly revved up is during the Auckland plumber’s annual trip to the Bonneville Salt Flats in Utah in the United States.
Riding on salt
The 43-year-old from Muriwai is a regular among the hundreds of bikers and car drivers who race across the venue made famous by the movie The World’s Fastest Indian, which follows the life of Kiwi motorcyclist Burt Munro. “There’s nothing in New Zealand that even gets close to what it is like to ride on salt,” Corey says. “Plus everything on the bike is so expensive that for preparations it’s more about getting my weight down and being in the right frame of mind when I get there.” A co-owner of JC Plumbing in west Auckland, he has been going to Bonneville since 2008 after swapping motocross for land speed racing because it was easier on his body. 22
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Corey’s visit in August and September this year took in two events: Speed Week and the American Motorcyclist Association (AMA) Land Speed Grand Championship. Speed Week got off to a poor start when the engine went on his 250cc motorbike during its second run, but days later he was all smiles having claimed three US national speed records on a 350cc machine he largely designed and built himself. “We had destroyed the engine on the 250 so we ended up with one bike to race in two meetings. The 350 wasn’t good enough to get a record at Speed Week but we were close,” he says. >
as soon as racing is finished I have ice cream, doughnuts and hamburgers
Above: Corey Bertelsen at Bonneville Salt Flats this year.
REAL LIVES
Above: Corey (left) and brother Mikey make last-minute preparations
Above: Ready for the off.
it’s all about the adrenaline “We took a couple of days off to think about what we were doing, took the bike on the highway and found why it wasn’t hitting peak speed, which was the power valve wasn’t in properly.”
to the five world and five US land speed records he has now claimed. His brother Mikey is also planning to race, having been part of the support crew since the beginning. “I’m working towards the 200mph records and am building a 750 bike for next year,” Corey says. “It’s all about the adrenaline side of things for me; that is why I want to get into bigger bikes and to be going faster.”
Sidecar success
Weight management
With that problem fixed, Corey and the support crew of his girlfriend and two siblings returned for the AMA event and set three records: the 500cc sidecar gasoline record twice and the 500cc sidecar fuel record. “We were running in a 500cc class because the 350 is actually a 352,” Corey says. “With 60kg of ballast in the sidecar and me weighing about 68kg, our first run was just over 100mph (160kmh) and the previous record was 85mph. Then we went out again and hit 111.583mph. “In the fuel record you can run on any fuel, whereas in the gasoline class you have to use the gas the organisers supply. The fuel record was about 95mph and we went at 110.742mph.” Corey, who competes under the Salt Brothers Racing NZ banner, is determined to keep returning to Bonneville and add
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He says one of the hardest challenges in the build-up to the events is managing his weight. “I’m normally 77kg but I get down to 68kg to help the power to weight ratio. For the weight loss I start in March but as soon as racing is finished I have ice cream, doughnuts and hamburgers— every meal for the next week is something I haven’t been able to have the previous six months.” The costs of competing also pose a challenge but Corey praises his sponsors RMC Water Valves, Harcourts NZ, Hideaway Bins, Coleman Suzuki, Swift Cargo and Property Press for helping him pursue his dreams. “For me to get to Bonneville costs between $30,000 and $40,000 each time so it’s a big expense, with each bike and its parts about $10,000. “The sponsors are the reason I continue to go every year because I couldn’t pay for it out of my own pocket.” ■
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NUTS & BOLTS
Sizing E2 roof flashings It can be difficult to determine the critical dimensions for roof flashings in E2/AS1. Ann Galloway steps through Table 7 to help clarify confusion when working out the minimum sizes of flashings. THE REQUIRED DIMENSIONS of a roof flashing are determined by three factors – wind zone, roof pitch and roofing material. Wind zone has the most significant influence on flashing dimensions, especially for sites in extra high wind zones.
Look to E2/AS1 New Zealand Building Code Acceptable Solution E2/AS1 Table 7 prescribes the critical dimensions for flashings. These are in terms of the: • cover – ‘X’ for transverse apron flashings (see Figure 1) and ‘Y’ for barge flashings parallel to the roof (see Figure 2) • downstand – ‘Z’ for verge flashings and cappings (see Figure 2). The dimensions given exclude any soft edge, turn-down or drip edge.
Figure 1: Transverse apron flashing.
What are the situations in Table 7? In Table 7, Notes 2-4 define Situations 1-3, which are in columns 4-6 of the Table (see Figure 3): • For low, medium or high wind zones where the roof pitch is 10° or more, use the minimum dimensions given for Situation 1 (column 4). • For any roof in a very high wind zone, and for roofs with a pitch of less than 10° in low, medium or high wind zones, use the minimum dimensions given in Situation 2 (column 5). • For all roofs in extra high wind zones, use the minimum dimensions given in Situation 3 (column 6). Note that a change of roof pitch is not permitted in an extra high wind zone.
Figure 3: NZ Building Code clause E2/AS1 Table 7 continued.
Working out X, Y and Z dimensions
Figure 2: Barge flashing. 26
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Work through these steps to determine X and Z dimensions for a corrugated profile roof with a pitch of 8° in a medium wind zone: 1. Check Notes 2-4 on the second page of Table 7 to select the correct Situation (see Figure 3). Note 3 defines this roof as Situation 2. 2. Read down Situation 2 (column 5) on the first page of Table 7 (see Figure 4) and across the relevant rows to find the minimum dimensions: • For X, read across the row ‘Aprons, transverse flashing’. This gives 200mm minimum, excluding the soft edge (Note 4) • For Z, read across the row ‘Overlap to barge board’. This gives 70mm minimum, excluding drip edge (Note 8). Y is governed by the geometry of the roofing material. For this corrugated profile roof, the flashing must cover two crests and finish in the next trough (see Figure 2).
NUTS & BOLTS
Range of roofing materials covered
Figure 4: NZ Building Code clause E2/AS1 Table 7.
Edge treatment of flashings The exposed bottom edge of a flashing must have an edge treatment to stiffen the flashing and form a drip edge, allowing positive drainage. Acceptable edge treatments are: • kick-out • bird’s beak (see Figure 5). In extra high wind zones, flashing upstands must: • have hems or hooks • be 25mm higher than given by Table 7 or the relevant figures. In other wind zones, the top edge of the flashing may have: • a hem or hook with upstand dimensions as shown in the relevant figures • no hem or hook but upstand dimensions 25mm higher than shown in the relevant figures
E2/AS1 includes typical details for a selection of roofing materials, which are referred to in Table 7. Profiled metal This is corrugated, trapezoidal or trough section: • transverse apron flashing (X) – see Figure 44b • parallel apron flashing (Y) – see Figure 48a-c • barge flashing (Y and Z) – see Figure 47a-c • change in pitch (X) – see Figure 44a (not permitted in extra high wind zones) • roof/wall ridge (verge) flashing (X and Z) – see Figure 45b. For corrugate profiled roofing, Y must be large enough to cover two crests of the roofing, finishing in the next trough. Some combinations of roof dimension and roofing profile can result in large flashings, which may be a consideration when choosing the roofing profile. Pressed metal tiles Refer to E2/AS1 Figures 35a, 35b and 36b. Flashings are generally supplied by the tile manufacturer and must meet the minimum dimensions of Table 7. • Where an overflashing is used, ensure: • the minimum cover to the tile upstand is 35mm • the minimum cover behind the cladding is 75mm • a 5mm minimum clearance is required between the bottom of the cladding and the overflashing. For a barge flashing, dimension Z relates to cover to the bargeboard only. The total depth of the flashing will need to be larger to allow a minimum cover of 25mm to the 40mm tile edge upstand. Masonry tiles Refer to E2/AS1 Figure 26. X and Y are not specifically shown. Minimum cover is given as: • 150mm for the transverse flashing • 150mm for the parallel flashing, and it must cover at least one crest, finishing in a trough. There must be 35mm minimum clearance between flashing and cladding and 75mm minimum upstand behind the cladding (total upstand of 110mm).
For more information All Building Code clauses are freely available at www.building. govt.nz/building-code-compliance ■
Figure 5: Flashing edge treatments.
©BRANZ. Reproduced with permission from Build 154, June/July 2016, www.buildmagazine.nz October/November 2016
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Gas Ring
Online certification CertOnline has been developed by gasfitters for gasfitters, to help with compliant gas certification. A CHANCE CONVERSATION over a BBQ led to an online gas certification service that has changed the way hundreds of New Zealand gasfitters do business. It was 2012 and gasfitter John Orbell was talking to a friend who owned a digital media business. John knew changes were coming to gas certification, with businesses having to produce their own gas certification documentation. He wanted to develop an app to save on paperwork in his Coromandel-based business, JTP Gas & Plumbing Services, but the idea grew into something much more. CertOnline launched the day the new Gas (Safety and Measurement) Regulations came into being, on 1 July 2013. This web-based service allows gasfitters to complete Gas Safety Certificates (GSC) and Certificates of Compliance (CoC) or Certificates of Verification (CoV) in just a few minutes, using an online form.
On-site certification
“Once users are familiar with the system, they can fire off signed certificates with a pre-populated email message direct to customers in under two minutes,” says John. “They don’t have to print out and sign the form, as there’s a touchscreen signature upload.” The website is mobile-responsive, meaning gasfitters can complete certification on site from a mobile phone or tablet device—though many still prefer to do this from their desktop while they’re billing, he says. Instead of festering in a filing cabinet for seven years, completed certificates are stored in the user’s online account. Here, they can be viewed, downloaded and printed out anywhere, at any time and from any device. “Accessibility of past certificates is a key advantage,” explains John. “And there’s no risk of losing certificates if you have a power surge or your computer is stolen, as they’re all saved in the cloud.”
Getting it right
John believes that coming from within the industry has been a big advantage in helping others with compliance. He invests heavily in refining, updating and improving the service on a continual basis, working closely with gasfitting guru Arie de Kort. He also has regular contact with Energy Safety, which has 28
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Top: CertOnline founder John Orbell. Above left: Creating a combined certificate using the online form. Above right: Sample of a completed form.
carried out an audit of the system’s documentation to ensure the wording and content meets their requirements. “Of course, any document relies on correct data entry,” says John. “We can always assist gasfitters who need support in completing their gas certificates the right way.” The process is quite simple, he explains. From the company’s dashboard, the user chooses which form they want, then scrolls through the form, completing details about the consumer, the property, the job and the dates of work done. The form can be saved as a draft or published, at which point it is locked to prevent further edits. CertOnline website users also benefit from news posts pertaining to the gasfitting work they do, such as Energy Safety updates or available training.
Ideas in the pipeline
CertOnline is a work in progress, and John is always looking for practical new ways to support gasfitters in their day-to-day needs. “We have an internal search function in the pipeline, which will allow a search of all past certificates in the network. If a gasfitter is unsure about the certification on a particular property, they could search by address for the documentation before resorting to a Certificate of Verification.” Another idea is to create online appliance servicing reminders, which would go out automatically to clients one year on from the date of certification. “Consumers are often slow to get their appliances serviced, so this would improve gas safety. It could also generate more business for gasfitters, some of whom have already lodged 300 to 400 certificates on the system.” ■
Special deal for Master Plumbers Subscription to the CertOnline service is usually $40 per month inc GST, with access to unlimited certificates. Master Plumbers’ members pay just $35 inc GST per month. To create an account, just register at www.certsonline.co.nz Or, if you have any queries about the service, email info@certsonline.co.nz
We wanted simplicity
MGP in Auckland have used CertOnline since it launched, as Certifying Gasfitter Hayden Kumerich explains. “We have four gasfitters at our company and, as the Certifying Gasfitter, I deal with all the gas certification. We do a lot of warranty work and yearly servicing, and if we touch an appliance, we keep a record of the work done. This can mean processing around 40 gas certificates a month—particularly coming up to winter when we have a big push on servicing heaters and fires. “When the gas certification system moved away from a centralised database, we knew we would need to be organised and keep all our gas certificates in one place where they couldn’t get lost. “We thought about designing our own, but decided we wanted simplicity. Using the CertOnline system, we just log in once a week, complete all our certificates and know they’ll all be safely stored there. “We pay a monthly fee of $35 for unlimited certificates, which works out well.”
ARE YOU IN THE CLUB? Keep a look out at your local PW branch for the next Young Plumbers Club event YPC is all about helping the younger generation coming into the industry and covers off 3 key aspects to making our tradesmen better: EDUCATION - Product knowledge, upskilling, and industry developments. BUSINESS - Business 101, networking, and mentoring. SOCIAL - Events, regular get togethers, and a bit of fun on the side! Call into your nearest Plumbing World Branch to register and find out what is coming up with YPC in your area. And if you want to keep in the know join the club online. Simply go to: Facebook.com/YPCNZ.
Branches Nationwide. Freephone 0800 800 686. plumbingworld.co.nz Kieran Read, Plumbing World Brand Ambassador
NUTS & BOLTS
Tech points ENERGY END USE DATABASE EECA’s Energy End Use Database has been revamped to show how New Zealand has used its energy across three years in a range of categories, including fuel, sector, transport and building. Users can choose from various display and filter options to view the numbers in the database. For example, you can filter fuel figures by LPG, natural gas, diesel, electricity and so forth. Find it at www.eeca.govt.nz/resources-and-tools/tools/energy-end-usedatabase
FOUR-MINUTE TRAINING Rinnai has adapted its training courses to a simpler format that can be accessed on a mobile device. The first fourminute ‘how-to’ course is Connecting Infinity Controllers, and dozens more are planned. Find them at https://rinnai.co.nz/ Tradesmart
NZ GEOTECHNICAL DATABASE The New Zealand Geotechnical Database, which launched recently, builds on the shared data model of the Canterbury geotechnical database, developed following the Canterbury earthquakes. The aim is to pool various sources of geotechnical information into one place. Managed by MBIE in partnership with EQC, it is a searchable, webbased repository of geotechnical data. Because the data is very technical, access has been restricted to technical professionals. Find it at www.nzgd.org.nz
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Two new nationwide databases, some speedy how-to training plus homeowner reassurance on steel mesh. STEEL MESH REASSURANCE At the beginning of September, the Structural Engineering Society (SESOC) said homeowners shouldn’t be unnecessarily concerned about the ductility of steel mesh in their houses. “In virtually all residential construction where mesh has been used to reinforce slabs, the reduction in capacity due to the mesh not meeting the required standard will be insignificant,” said SESOC President Paul Campbell. “For commercial developments and larger residential properties that have used elevated concrete floors, there may be a very small number of cases where the mesh may affect the performance of the buildings in future earthquakes. The structural engineers responsible for the design should be able to advise whether this may be significant.” SESOC believe it’s important to point out that the mesh supplied and used since the Canterbury earthquakes will still perform significantly better than the mesh that was used in the majority of floor slabs prior to the earthquakes, even if it does not fully meet the Standard. Also in September, MBIE sought public feedback on proposed updates to Building Code compliance documents B1/AS1 and B1/VMI that would clarify the testing requirements for Grade 500E welded ductile steel mesh. Most of the proposed changes would come into effect on this October.
EARTHQUAKE PRONE CONSULTATION MBIE is seeking feedback on its proposals for regulations and a methodology to support the Building (Earthquake-prone Buildings) Amendment Act when it comes into effect in 2017. Have your say by 15 December at www.mbie.govt.nz/infoservices/building-construction/consultations
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NUTS & BOLTS
Backflow in focus Backflow professional Jon Lewis gives his take on Australia’s National Backflow Prevention Conference, held in Sydney earlier this year. THE CONFERENCE WAS held by the Backflow Prevention Association of Australia (BPAA), and co-hosted by government-owned Sydney Water. BPAA believe there should be common rules and regulations across Australia’s backflow prevention industry and the conference continued on the work started at their first conference in 2012.
National consistency a challenge
In May this year, Australia’s States and Territories adopted the three-volume National Construction Code (NCC), which was developed by the Australian Building Codes Board (ABCB). The NCC has been developed to incorporate all on-site building and plumbing requirements into a single code for the design, construction and performance of buildings throughout Australia. Volume Three contains the plumbing and drainage requirements for all building classes.
Above: Jon Lewis attended and presented at the BPAA conference.
Despite this, achieving national consistency among Australia’s States and Territories appears to remain a challenge. This, to some extent, is mirrored in New Zealand, where we have around 57 territorial authorities with differing views in regards to compliance with the Building Act and Health (Drinking Water) Amendment Act requirements. Whilst there would appear on the surface to be good legislation around operating backflow prevention programmes, our TAs tend to rely on their own local bylaws and points of view. So, although the Acts exist, local TAs don’t necessarily have to use them. In saying this, we appear to better empowered than our counterparts across the ditch. We just need to make better use of our empowerment! Trying to get all of the Australian States to agree to a common ground looks to be a trial in patience.
Backflow: Queensland vs NZ Above: Trade show displays at the conference. 32
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In New Zealand, all water network suppliers should have a backflow prevention policy as part of their Water
Safety Plan, as required by drinkingwater legislation. They have two options: the ownership model or the ‘verifiable monitoring’ tool. Under the ownership model, the water supplier works with the property owner to survey the property and decide whether backflow prevention is needed to protect the water supply network. The property owner has to meet the cost of installation but, once installed, the local network supplier takes ownership of the device— thus being able to ensure the network is protected and maintained correctly. With the verifiable monitoring tool, the water supplier works with the property owner to ensure the owner installs suitable devices on the boundary. The water network operator is then required to follow up every year with the property owner, to ensure all boundary backflow prevention devices are annually tested and maintained. The network supplier must verify that this work is undertaken with the local drinking-water assessor. In my view, it is only possible to fully protect the water network by adopting the ownership model as, unfortunately, not
NUTS & BOLTS
all owners are truly compliant with their legal requirements. In addition, some IQPs have been known to do the ‘driveby’ test. Sydney Water operates a version of our verifiable monitoring option for their 30,000+ boundary backflow prevention devices. Whilst they audit installations occasionally, there doesn’t appear to be a robust process to ensure devices are actually being tested. They seem to rely heavily on the honesty of plumbers and property owners with regards to installation, maintenance and reporting. Not every water supplier in New Zealand has, or follows, a backflow prevention policy, but the legislation does at least exist to enforce them to do so. This doesn’t seem to be the case in Queensland. In its favour, however, Queensland State looks after all backflow devices on site as well as from the boundary, helping ensure safe potable water from the point of supply to the last flowing tap—and there are high penalties for plumbers who install or undertake work that is non-compliant. Here in New Zealand, the fact that there is separate legislation for devices inside and outside the boundary is an issue of real concern. In New Zealand, only an IQP with backflow qualifications can test a backflow prevention device. This can be anyone specifically trained in backflow prevention. Only a person licensed with the PGD Board, and under the direction of a Certifying Plumber, is allowed to maintain a backflow prevention device inside the boundary. It’s good to see in Australia that you must be a plumber to do both.
Online consenting
In its presentation, Sydney Water also talked about Sydney Water Tap in™, an online service introduced at the beginning of this year. It allows homeowners and practitioners to apply for minor work consents online, some of which can be approved instantly. This speeds up the consenting process significantly and also means there is a record of such work. I’m not aware of a similar model in New Zealand and think it would be worth our local authorities taking a look. Whilst it isn’t a Building Act requirement to record minor work of this kind, it could help in the event of insurance claims. I know many plumbers who would like to see some type of model in NZ where the work we undertake is recorded on the property file.
More than one way to skin a cat
I also noted at the conference that dual check valves with atmospheric port seem to be commonly used in Australia on pump outlets connected to water tanks. A single check would be more common in New Zealand, even though there are plenty of other available options on the market. I believe this is due to a lack of education about which devices can be used for which degree of hazard, and the best options available. Direction is often given by local compliance officers, who may themselves lack specific knowledge in regards to backflow prevention. There are sometimes more costeffective options that provide better longterm solutions for backflow prevention,
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but they aren’t being used because of a lack of understanding. New Zealand plumbers can gain this knowledge by attending Opus Environmental Training backflow prevention training courses. ■
Finding common ground In New Zealand, most plumbing and drainage Standards currently sit under Building Code Acceptable Solutions, and these are open to interpretation by different councils, as they are not as detailed as the 3500 Standards. ABCB and New Zealand’s Ministry of Business, Innovation and Employment are working to achieve some common ground between the two countries on plumbing and drainage installation practices. As the Master Plumbers’ representative on the ws-014 Standards committee, I am part of the working group considering a new collaborative approach for G12 and the AS/NZS 3500 Standards. I was back in Sydney for a committee meeting in early September, and will keep NZ Plumber readers posted on progress. Hopefully, MBIE will follow up with progressing this commonality.
About the author: Jon Lewis is a Certifying Plumber and runs Master Plumbers’ member business The Lewis Plumbing Co in Rotorua. Jon also operates Backflow Prevention Ltd and is a registered Backflow IQP and a licensed backflow prevention tester and surveyor. He represents Master Plumbers on the Standards New Zealand Backflow Committee. If any readers have questions on this topic, please feel free to contact Jon on 027 497 4271 or jon@backflowprevention.co.nz
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REAL LIVES
Sea change
All set to retire at 75, plumber Grahame Carbery looks back over a career combining hard work and good fun. IT WAS BACK in 1959 that my father took me for an interview at HW Coyle Ltd in Newmarket. They accepted me as an apprentice and I commenced work in January 1960 at 16 years old. My first job was at Auckland Girls Grammar, overseen by Bill—a 60-year-old plumber in bib overalls. He assigned me to cut through 100mm concrete floors to install the 100mm cast pipework for the toilet blocks. A week later, we went on to install the cast-iron pipework on stacks, plus making the lead 4” bends and brass collars with white lead-wiped joints. I was with Coyles for nine years, doing big commercial jobs in copper pipe, and roof and flashing work with Irvy and Bing Gascoigne, who taught me everything about roofs and flashing you would ever need to know.
Job to be proud of At 23 years of age, I was made a foreman, responsible for 15 plumbers and 15 roofers. Too much responsibility for a young man, but I was approached by Neil Dixon of Dixon Plumbing in Pakuranga to work for him, and did so until 1972 when I left to work for myself as a registered plumber.
In the meantime, I married my first wife Dorothy, and built my first home in Mount Wellington. I also built my business up very quickly on maintenance and semi-commercial work. One job that I was always proud of was running the sewer line from Parakai to the oxidation ponds at Helensville in the middle of winter, and also doing the block laying for the pump house. A work mate and I did this job for a couple of Dutch builders. It took three months to complete and came to just over $2,000—a lot of money in those days. We had to take the pipe under the Helensville River and then 500m through the mangroves to the ponds.
Taking to the water In 1973, I bought my first ski boat named Deanne, after my firstborn child. I based my career on sheer hard work while still having fun, and became an Auckland Men’s Water-ski Champion and also a barefoot skier. In 1974, I bought a fibreglass sidewinder from Christchurch, and I eventually became a NZ Power Boat Championship Winner, plus champion water skier with eight Barefoot Proficiency Awards to be proud of. >
Top: Nearing retirement and ready to start touring NZ. Above: Grahame holds a 175kph record for this formula one tunnel on Lake Karapiro in 1984. October/November 2016
35
REAL LIVES
The plumbing business was going strong with two plumbers Eric Anderson and Selwyn Hikuroa, who is now head teacher at Wintec. Both were with me for eight years and we were good mates. My business changed in 1976 to include marine and stainless steel fittings, which led to a great deal of work with stainless fridges and freezers in boats. Selwyn and I were then racing offshore in my 16ft ski boat. Carbery Plumbing and Marine Services grew to employ three plumbers, two engineers for the stainless work, plus myself and one admin person. For eight years, we worked in a leased building on Great South Road, which was later sold to build a petrol station. During those eight years, I repaired a 32-foot Pelin launch— the first of six launches in my career. The business was wound down, I remarried in 1978 and worked from home until 1986, when an associate and I bought a bark granulating business in Drury.
Business moves We ran this successfully for two and half years, then sold it and I returned to a job as a quantity surveyor with Auckland Plumbers, which I bought after a year with them. This was 1988 and for 11 years, Auckland Plumbers, Auckland Drainage Contractors and the Auckland Gas Shop all proved very successful businesses. I then decided to wind it up, and sold the Gas Shop to Onehunga Plumbers as a result of too much stress with the ups and downs of business. The Wages Protection and Contractors’ Liens Act had been abolished and it was too hard to get financial backing. My second marriage broke up as a result. I moved into a job as a Drainage Operations Manager with Adams Landscapes, working with the drainlayers to ensure everything ran smoothly. We worked on a large commercial contract in Penrose that included the set out, footings, floors, drainage and car park. The job lasted five months in mostly solid rock, where I learnt to drive 20-ton diggers, rock breakers, big trucks, front-end loaders and bulldozers.
Time for touring
I bought a fibreglass sidewinder from Christchurch, and I eventually became a NZ Power Boat Championship Winner, plus champion water skier
I am proud to have been involved with the plumbing, gasfitting and drainage trades for 56 years and, after an eventful and successful career, I am planning to retire before Christmas to my home at Mangawhai. At 75 years old, I can reflect on the many apprentices I have trained and the numerous tradesmen I have employed that now have businesses of their own and grown-up families. I can now look forward to putting my energies into touring with my wife and pet dog in our new caravan, exploring our country as I have never had time to before now. ■
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October/November 2016
Above: Aged 42, on his launch Vaquero with a 20-pound snapper.
After this contract, I decided to return to plumbing and worked in various roles over the years. During this time I also remarried a third time and built another home—this time North of Auckland. Most recently I have been Operations Manager at Laser Plumbing (Grey Lynn), where I have been part of that company’s rapid growth from four plumbers to their current 14.
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INDUSTRY TALK
One big family This year’s Laser Plumbing & Electrical International Conference was the largest yet. OVER 600 PEOPLE were at Auckland’s Sky City Convention Centre for the recent Laser Plumbing & Electrical International Conference. This year, the focus was around the use of systems, technology, team culture, motivation, team development and leadership. Guest speakers included Sir Graham Henry, legend and former head coach of the All Blacks; Sam Johnson, instigator of the Student Volunteer Army after the Canterbury earthquakes in 2010 and 2011; and Jamie Fitzgerald, the worldclass adventurer who made an inspiring journey to the South Pole and earned a world record with his ambitious 5,000km Trans-Atlantic rowing race.
Above: Bevan Williams at the awards night.
Above: The trade hall was well attended. 38
October/November 2016
Before the conference started, more than 80 Laser Plumbing & Electrical volunteer members from around New Zealand and Australia came together to repair and renovate buildings for Habitat for Humanity and three Plunket sites. Habitat for Humanity ReStores around New Zealand accept and resell new and ‘gently used’ items, with all sales generating funds to support the charity’s building programmes. Laser volunteers helped out for the day at the Otara ReStore, which was in need of repair and building work. The three Auckland-based Plunket buildings included one in Mt Wellington that had fallen into disuse, with no water on site. The volunteers used their electrical and plumbing skills to install a heat pump, toilet and hot water cylinder, and to fix and replace lights. Laser enlisted the assistance of a number of suppliers for all these voluntary projects, and the recipients greatly appreciated their help. The conference trade hall was well visited by Laser members over the three days, with a tremendous number of suppliers supporting and showing off their new products and networking with members. The end of the conference was celebrated with the Gala night, and awards were presented to a number of members in both trades. Congratulations to Laser Plumbing Tauranga Central for taking out the 2016 Business of the Year for NZ Plumbing, and to Laser Electrical Napier for winning 2016 Business of the Year for NZ Electrical. Both members were well deserving of these awards and were extremely grateful for receiving them. “We really appreciate the recognition and are proud to win, said Clyde Andrews of Laser Plumbing Tauranga Central. “Thank you for your support and help.” “The benefits of joining Laser Group are getting immediate access to worldclass systems that have been developed
Above: Award winners Clyde and Linda Andrews of Laser Plumbing Tauranga Central.
Above: Chris Gower and Steve Keil discuss progress at the Mt Wellington Plunket.
and rolled out to over 200 members in New Zealand and Australia,” says Justin Worsley, Laser Group’s Business Development Manager. “We know our systems and support can have a big impact on a business. We have a strong brand and offer marketing, and health and safety support. Members become part of a family.” There are limited opportunities around the country to become a Laser Plumbing member. If you would like more information, please contact Justin Worsley on 027 482 2306, or head to www.lasergroup.co.nz ■
INDUSTRY TALK
Just cruisin’
Peter and Helen Ryder of Hiflo Plumbing took a tropical cruise this winter, thanks to Lake Products. When Lake Products added a new range of Multi-Fit Traps to their Plumbest range, distributor Hydroflow ran a national promotion in conjunction with Plumbing World. The winner would enjoy a winter escape for two, including a stay in Brisbane before boarding a P&O Cruise around the tropical islands of Noumea, Lifou and Vanuatu. Peter and Helen Ryder, of Hiflo Plumbing in Oamaru, were the lucky winners of the prize, setting off on their travels in late August. “We would like to thank the team at Lake Products, Hydroflow and Plumbing World for the amazing prize,” says Peter. “The P&O Cruise was fantastic, not to mention the brilliant weather throughout the nine days. “Hiflo started using the Plumbest Multi-Fit trap systems because it was obvious to see how someone had taken the time to think how a plumber thinks and make multiple trap systems that provided for all the difficult situations we encounter every day. We decided to enter the competition because it was well promoted at our local Oamaru Plumbing World branch. Winning the trip was a real surprise—we couldn’t believe it. Fantastic.”
Above: Peter in cruise mode.
Above: From left, Simon Wealleans of Plumbing World, Mike Cannan of Hydroflow, Mike Sumner of Lake Products, Peter and Helen Ryder of Hiflo Plumbing and Dean Palmer of Hydroflow.
Lake Products has been manufacturing plumbing industry products in New Zealand for more than 25 years. The company’s design team consists of former plumbers, who develop and test products using their knowledge and understanding of what tradespeople need. The creative process for the new Plumbest Multi-Fit trap range began when they identified common trap installation problems that plumbers kept coming up against. They devised some innovative solutions, including a cutting groove on the waste nut to easily cut the length of the nut down to fit short waste threads, and a waste nut retaining ring to make one-handed installation simple in awkward positions, such as under baths or deep in cupboards. Silcone washers provide durable sealing, and a squat Multi-Fit 32/40 inlet trap adaptor with integrated seal does away with the need for thread seal tape on the waste fitting. The resulting traps with patented features can be used on 32mm and 40mm wastes and pipes, and a 32-40mm Multi-Fit Flange is included with each trap pack. The Plumbest product range is now also supplied into the US, Canada and Australia.
Licensed exam change Candidates can now sit the exams at any stage of their National Certificates. There has been a change to the eligibility criteria for the Licensed level exams. Candidates are now able to sit their exams at any stage of their National Certificate, as long as their enrolment is current. Even though this change in policy allows for these exams to be sat during the earlier stages of training, the Plumbers, Gasfitters and Drainlayers Board recommends that candidates attempt the exam towards the end of, or after completing, their National Certificate for the best chance of passing at the first go.
Master Plumbers-owned apprentice programme MasterLink agrees with this recommendation. “We strongly advise that apprentices do not apply until after week 10 at the earliest to ensure they have the required knowledge to pass the exam,” says Operations Manager Kate Jenkins. Please note that passing the exams and becoming a registered tradesperson are separate processes, and completing the National Certificate training is still a requirement for registration.
October/November 2016
39
INDUSTRY TALK
Sam’s spot
Are plumbers at risk of disappearing, asks Sam Tyson.
First came steam, then electricity, then digital, and now we are moving at a very fast pace into a technological revolution. This fourth industrial revolution is combining physical, digital, and biological worlds to create new technologies and platforms that will alter the way we live, work, and relate to one another. With the launch of automated cars as an example, it is predicted by 2020 there will be no benefit in owning a car; you will simply call for one on your phone. It will show up at your door, drive you to your destination, you won’t need to park it, you’ll only pay for the driven distance and you can be productive while driving. There will basically be no need for our kids to get a driver’s licence. While we accelerate into the technological revolution, jobs we are doing now will start disappearing and it’s expected that 65 percent of today’s school children will do jobs that don’t yet exist. So, what does this mean for our industry? Will the plumbing industry, which has been around since 1700BC, simply disappear? While it is expected that plumbers will still be around, to survive they will need to become more specialised. Everyday plumbing would become de-skilled as plumbing parts are automated, systems pre-constructed by robots, and selfdiagnostic tools come into play for fault finding. Untrained people would be able to carry out their own plumbing with store-bought plug and play type systems. Our relationship with our suppliers would change dramatically. Plumbers would be able to whip up a 3D printed
Sam Tyson.
part on site and if we were not able to print the part, it would arrive by a drone or automated van while still at the job. Apprenticeships, if they remain, would be more modular, for a shorter period of time, and probably have nothing to do with the fundamentals being taught now. Apprentices would not serve all their time in one company; they would be able to flit around the world, picking up skills in bursts. The future is happening around us. No longer can we feel secure in the fact that plumbers are essential. As an industry we must rise to the challenge of thriving in this rapidly approaching industrial revolution. I am eager to hear your thoughts on the future of plumbing. Drop me an email: sam@climate.nz
Help for heritage buildings
A new programme will help private owners strengthen significant heritage buildings. Strengthening earthquake-prone heritage buildings can be a costly business. Heritage EQUIP, a new $12m upgrade incentive programme announced by the Ministry for Culture and Heritage in August, is aimed at assisting private owners to upgrade heritage buildings of national significance. “We don’t want to see valued buildings empty and deteriorating, or even demolished, because it isn’t economical to strengthen them,” said Arts, Culture and Heritage Minister Maggie Barry on announcing the fund. The NZ Society for Earthquake Engineering has welcomed the initiative, which it says will encourage best practice in retrofitting heritage buildings. “NZSEE is pleased to see the programme will be able to provide much40
October/November 2016
needed assistance to regional areas of the country that have significant issues, particularly on main streets,” says NZSEE President Peter Smith. Eligibility for funding will include privately owned, earthquake-prone buildings in Category 1 and Category 2 (in high and medium risk areas) on the NZ Heritage List. A new website will provide information on how to apply for grants and give best practice solutions for strengthening heritage buildings. Funding grants will be contingent on a matched contribution from sources such as the owner, local authority, charitable or community organisations. The first grants round will open later this year.
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INDUSTRY TALK
What caused the contamination?
Results from the Havelock North inquiry won’t be out for a while—but this event could have far-ranging consequences for water supply management in New Zealand. Councils around New Zealand may need to take a closer look at their water management processes following the recent contamination of Havelock North’s supply that caused more than 5,000 residents to fall ill. The town—with a population of around 13,000—is currently getting water from the Hastings town supply, which will be chlorinated for at least three months and tested daily. In September, householders were being advised by the council to run inside taps for two to three minutes to flush any old water from their plumbing systems, and to empty and refill any water tanks fed from the Havelock North water supply. Large building owners and managers were also being told to flush the entire water system and drain and refill storage tanks.
Outbreak a ‘game changer’ Water New Zealand believes the outbreak is going to be a “game changer” in the way we approach water treatment in New Zealand. The Association expects to become a key
a backflow or cross connection event is another potential cause
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October/November 2016
spokesperson on the issue as any changes to legislation and drinking water standards affect day-to-day operations in its sector. “This is an opportunity to look at the roles and responsibilities of both central and local government in the supply of our drinking water,” said Water NZ President Brent Manning in mid-September. Napier-based Mike Devine of Devine Plumbing is the plumbing representative on Water New Zealand’s Backflow Specialist Interest Group (SIG), and he also believes this event presents a chance for central government to consider changes to local government rules and policies around backflow prevention. An independent government inquiry, headed by retired judge Lyn Stevens, is expected to report back next March. The inquiry will look at how the water supply became contaminated, how it was addressed and how the various government agencies responded—with the aim of seeing what improvements can be made in water supply management in Havelock North and across New Zealand. Central Hawke’s Bay District Council (CHB) is also carrying out its own investigation.
INDUSTRY TALK
Possible causes While there are currently no clear answers (and little desire to point fingers), there are plenty of possible causes. One popular opinion is that cattle and sheep effluent run-off caused the contamination, though the question remains as to how it entered Havelock’s deep Te Mata aquifer. Another—already refuted by Hawke’s Bay Regional Council— is that contaminated water flowing from the TukiTuki River is to blame. Though it may not be the cause, the river is a vital resource and hasn’t been looked after, according to Havelock North resident and Peak Plumbing owner Grayson Allen. The Hawke’s Bay potable water supply has long enjoyed a reputation for being clean and natural, but Grayson fears complacency may have set in. In March, for example, CHB was facing potential court action if it continued to breach its resource consents for its Waipawa and Waipukurau wastewater treatment plants, after failing to meet required discharge standards into the river. Despite Havelock North’s low water table, it is possible that increased demand for water use in the region is causing the water lifecycle to shorten, says plumber and backflow professional Jon Lewis. So, for example, instead of drawing ‘untouched’ 500-year-old water from an aquifer, old water could potentially now be mixed in with relatively young water that may be, say, only 10 years old. This younger water has not had time to go through its natural filtering process before being redrawn out of the ground. Jon believes a backflow or cross connection event is another potential cause of the contaminated supply. In his view, such events happen often around New Zealand but are rarely publicised. “Councils must adhere to a whole range of issues under their Water Safety Plans for a local water grading, and backflow prevention measures are just a small part of that process. However, backflow prevention programmes can have one of the most significant effects on protecting the water supply.” The community’s potable water is distributed for private, commercial, agricultural and industrial use, and each of these users has the potential to contaminate the water back to source, he says. In addition, any one of around 2,500 individual bores in Hawke’s Bay has the potential to contaminate the source if not properly protected by a legally installed backflow device for hazardous use situations. Another issue, says Mike Devine, is that the Health (Drinking Water) Amendment Act requires councils to protect the potable water supply but doesn’t actually specify how—leaving it up to councils to make their own rules at the boundary. The Building Act, on the other hand, requires the installation of an approved backflow prevention device on a property where there is any risk of contamination. The Building Act also requires that an independent qualified person [IQP] test devices for a Building Warrant of Fitness. This
even secure groundwater can become contaminated
does not apply for devices at the boundary. However, the local network operator must have a backflow prevention programme to ensure this work is undertaken correctly and that this work is audited.
Unchlorinated water The outbreak has drawn attention to the vulnerability of all communities that drink unchlorinated water, according to Professor Nigel French, Director of the Infectious Diseases Research Centre at Massey University. Hastings, Napier and Havelock North are among such New Zealand towns. “Most communities and most people are supplied by treated drinking water, but there are still a number that use untreated drinking water. I think this outbreak demonstrates that even secure groundwater can become contaminated, and therefore testing and treatment is advised to ensure the best public health outcomes, particularly if there has been a high-risk event, such as heavy rainfall.”
The plumbing perspective Jon Lewis says plumbers should always question whether the job they are working on presents any risk to the town network’s potable water supply—as well as to the plumbing system within the property they may be working on. They also need to ensure that any backflow prevention device they install is correct for the particular situation required. He believes that the independent government inquiry should include a review of the time-consuming and expensive building consent process for installing backflow prevention devices. Some plumbers potentially might not get a building consent for an installation in order to avoid the time constraints, hassles and cost of the process; or, worse still, not install a device at all. “The inquiry also needs to include any bores that draw water from an underground source and the backflow prevention devices that have been installed to protect that source, as many backflow devices on the bores are not adequate for the job they are being expected to do.” Mike Devine says the most important thing plumbers can do when it comes to backflow prevention device installations is to read the instructions—and to ask for help. “There are IQPs in every area of New Zealand, and most are happy to assist.”
October/November 2016
43
INDUSTRY TALK
Industry snapshot Quick facts and figures from the Plumbers, Gasfitters & Drainlayers Board’s recently released 2016 Annual Report.
Registered tradespeople
Authorisations
As at 31 March 2016, the PGD Board’s register held 14,032 registered tradespeople
During the 2015/16 year, the PGD Board granted 16,137 authorisations:
7659 = 1 registration 4763 = 2 registrations 1610 = 3 registrations
3323 Certifying Plumbers 1483 Certifying Gasfitters 2836 Certifying Drainlayers 1641 Licensed Plumbers 681
Licensed Gasfitters
New registrations
299
Licensed Drainlayers
During the 2015/16 year, the PGD Board approved the registration of:
1535 Limited Certificate trainee plumbers
172 107 48 255 1214 115 Total =
1116
Limited Certificate trainee gasfitters
Certifying Plumbers
910
Limited Certificate trainee drainlayers
Certifying Gasfitters
2262 Total exemption holders
Certifying Drainlayers
3
Employer licences
Licensed Plumbers
48
Provisional licences
Licensed Gasfitters
Exams
Licensed Drainlayers
There was a 2.6% increase on the previous year in the number of people passing the PGD Board exams. 2015/16
821
Fees and levies Fee type
Fee (inc GST)
Registration only
$409
Annual practising licence
$101
Annual disciplinary & prosecution levy
$256
Notification of an exemption under supervision (for P, G or D)
$101
Trainee limited certificate
Exam
Number sitting Number passing
Certifying Plumber
288
192
Certifying Gasfitter
120
89
Certifying Drainlayer
50
45
Licensed Plumber
217
145
Licensed Gasfitter
119
74
Licensed Drainlayer
182
161
2014/15 Exam
Number sitting Number passing
Certifying Plumber
296
209
Certifying Gasfitter
126
108
$45
Certifying Drainlayer
48
47
Provisional licence
$101
Licensed Plumber
261
164
Registration exam fee
$411
Licensed Gasfitter
119
76
Licensed Drainlayer
101
84
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October/November 2016
Complaints and discipline During the 2015/16 year, the PGD Board received 44 complaints about people who were registered or provisional licence holders or subject to the orders of the Board at the time of the relevant conduct:
17 were about gasfitting 19 were about sanitary plumbing 8 were about drainlaying It conducted 16 disciplinary hearings and made orders against 20 people. During the year: • A new ‘triage’ approach was adopted (complaints dealt with in proportion to severity of behaviour of the licensed person and the risk created) • Most hearings and prosecutions now use internal resources • Two new investigators were appointed to replace external contractors Offences • The PGD Board was involved in prosecution action against 20 defendants for 30 alleged breaches of the PGD Act. • Prosecution action in respect of 9 defendants for 15 offences was completed, with 8 defendants found guilty of 15 offences and 1 defendant discharged without conviction.
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Stop Press: 0800 technical helpline launches The PGD Board has a new technical helpdesk resource. If you need help with a technical enquiry, supervision guidance, industry standards, legislation or compliance matters, give the Board’s new Trade Advisor Sam Wood a call. Sam is a Certifying Plumber and Gasfitter with 13 years’ experience. You can contact him on 0800 743 262.
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SUPPLY LINES
Share and engage Plumbing World works hard to deliver the goods to plumbers, gasfitters and drainlayers of all ages. PLUMBING WORLD is a New Zealand owned cooperative, so they are absolutely dedicated and focussed on plumbing, gasfitting and drainlaying. They are here for the industry and strive to deliver the goods on all aspects, such as competitive pricing, customer service, expertise and their MaxPoints loyalty programme.
NZPM shareholding
For over 50 years, plumbers throughout New Zealand have seen the value in becoming part of this unique ownership structure by becoming an NZPM shareholder. NZPM shares come in two types: Ordinary Shares and Redeemable Preference Shares. Ordinary Shares can be paid off over four years and are available to plumbers, gasfitters, drainlayers, builders* or an associated tradesperson. Redeemable Preference Shares are available to anyone. To find out more about NZPM shareholding and who can apply to become an ordinary shareholder, talk to your local Plumbing World Branch Manager or visit the new NZPM website: www.nzpm.co.nz Plus, don’t forget NZPM shareholders get invited to attend Plumbing World’s renowned overseas trip programme. In May 2017 they are heading to the ancient city of Rome, and for those that prefer something a little closer to home, in May 2018 they are going to enjoy the sun and fun times of Fiji. The Mission Statement for both
Above left: NZPM Shareholder Scott Garvie from Scotties Potties. Above right: Plumbing World is set to launch a Young Plumber of the Year competition.
Plumbing World and NZPM is clear: To contribute to our members’ and customers’ business success by representing their interests and delivering performance excellence. NZPM shareholder Scott Garvie, from Scotties Potties in Wellington, has this to say about being a part of the NZPM Cooperative: “I signed up as a shareholder with NZPM on day one of starting my business. I had seen the benefits my previous employer had received and I got the same treatment even as the new guy. “With the instalment option of paying off shares, it helped with cash flow, keeping money where it’s needed in my business. Since then Plumbing World has helped my company grow and now I wouldn't think of shopping anywhere else.”
Young Plumbers Club
Plumbing World also has their successful Young Plumbers Club (YPC) programme. With now over 650 members, this is
really gaining momentum as they strive to encourage younger people into the industry and keep them there. The aim of the YPC is to future proof our industry by educating the younger members in the long-term value of a plumbing career. Plumbing World want to ensure our young plumbers remain passionate about the industry. By encouraging young people to engage with Plumbing World on many different levels, they hope to illustrate the long-term benefits of being involved in the industry. Ask at your local Plumbing World branch when their next YPC event is. Currently being developed is a Young Plumber of the Year competition, and Plumbing World look forward to bringing further information about this later in the year.
The people factor
Plus, of course, Plumbing World has the ‘people factor’. They are New Zealand’s other team in black, representing Kiwiness, teamwork and expertise in the plumbing industry. They are another Kiwi team that works hard, plays hard and gets results—and these attitudes underpin and back their dedicated service. ■ *Conditions apply
Above: A recent Young Plumbers Club karting event, with customers from Plumbing World’s Takanini, Manukau and Pukekohe branches. 46
October/November 2016
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INNOVATION
On track for BIM How can we get BIM working in NZ? Dennis Burns looks at the road map.
ONE OF THE key discussions at the recently completed BIM 101 seminar series was around how we can remove barriers to adopting BIM in New Zealand. Our industry employs over nine percent of the workforce and has an internal GDP of approximately $32 billion. Non-residential sectors alone contribute $6 billion to this. However, the estimated cost of poor productivity, largely as a result of inefficient practices
and poor information, is upwards of 20 percent—or $1.2 billion— per annum. Poor, late or incorrect information leads to the creation of rework. Instead of concentrating on building more efficiently, a lot of time is wasted trying to get information that should have been supplied correctly in the first instance. The BIM 101 seminars catered for those who had no knowledge of BIM or who had been resistant to the concept, and discussed the potential for BIM to change current construction design, documentation, and delivery practices. More than 870 industry participants attended one of the eight sessions at six locations around NZ to gain a basic awareness of BIM. In the seminars, we looked at the experience of construction industries over the last decade in North America, the UK, Singapore and Australia. This has enabled New Zealand to begin successfully rolling out its own BIM initiatives.
SO, WHAT IS BIM?
Above: BIM cutaway view of the proposed hotel at Wellington International Airport. 48
October/November 2016
BIM is a workflow or process which requires high-quality, coordinated, internally consistent information that can be relied on. BIM can cover the design, construction and operation of a project and when adopted can:
INNOVATION
•
easily create coordinated, digital design information and documentation • use that information to accurately predict performance, appearance and cost • reliably deliver the project faster, more economically and with reduced environmental impact. Importantly, we discussed in the seminars the need for those who are just being introduced to BIM to understand that there is not a single recognised definition for BIM, but rather there are three:
1. BIM, the model: ie, I am creating a building information model
2. BIM, the process: We will deliver this project using BIM
3. BIM, the management: We have prepared a BIM strategy
PROJECTS UNDERWAY IN NZ Master Plumbers, Gasfitters & Drainlayers NZ have been at the forefront of the industry-wide initiative to roll out the BIM 101 seminars. The seminars were presented by the BIM industry training group—a BRANZ & BIM Acceleration Committee (BAC) initiative that is being led by the NZ Institute of Building, with myself as Chair. David McDonald from John Leen Plumbing is one of the founding members of the training group. BIM is not just a future pipe dream (excuse the pun); it is being
used successfully here and now in New Zealand. There are many examples of projects where BIM is playing a leading role. John Leen Plumbing Ltd is among several Master Plumbers’ member businesses that are now using BIM and BIM principles to make their projects more efficient. By combining overseas and local experience, the group believes that the use of BIM and collaborative working practices will continue to have a key role to play in making our industry more efficient. At the end of the seminars, we asked whether the industry wanted to continue doing things the way they do them now, or whether they wanted to change. The vast majority of attendees agreed that change was necessary and that the use of BIM and more collaborative working practices was the key. ■ About the author: Since 1993 Dennis Burns, CBP NZIOB, has been a Co-Director of Archaus. With over 40 years’ experience in most facets of the New Zealand construction industry, this naturally led to an interest in BIM and Integrated Project Delivery (IPD). The Archaus team is now recognised as both New Zealand and Australasian leaders in this field. By utilising the inherent power of modelling buildings in 3D and associated (IPD) processes, Archaus has achieved a significant increase in productivity during design and construction. Dennis is looking forward to a future where there is a greater and more consistent uplift in the use of BIM and where consistent standards are more widely implemented. Chairing, on behalf of the NZIOB, this ‘industry training initiative’ is another step in this journey.
Finding out more Where to go for more information: • www.biminnz.co.nz - the new BIM Acceleration Committee website • http://www.theb1m.com/ - great videos explaining BIM in plain English • A local BIM group: - BIMsiNZ - https://www.linkedin.com/groups/8564047 - BIMAK - https://www.linkedin.com/groups/8424531 - BIM.WELL - https://bimwell.wordpress.com/author/ bimwell/
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PROJECT SPOTLIGHT
Picture of health
The new wing at Canterbury’s Burwood Hospital has a focus on future-proofing. BURWOOD HOSPITAL HAS long been known as one of New Zealand’s centres of excellence for rehabilitation and elective orthopaedic surgery. As of June this year it became much more, as site clearance began to create state-of-the-art facilities linked to the ‘old’ Burwood Hospital. The new building houses over 32,000sq m of purpose-built facilities on three floors, and provides a total of 230 new inpatient beds. While perhaps less glamorous, just as important to the successful operation of Burwood Hospital are its plumbing and reticulation systems—and these had to be just as cutting-edge as the gear that powers the theatres. The building’s plumbing is designed to deliver high performance and low maintenance for the full life of the hospital, incorporating aquatherm piping systems for potable domestic hot and cold, and chilled, water systems. The piping systems selected for the hospital reflect the overall focus on future proofing, says Paul Eagleton, South Island Manager of local importer and distributor aquatherm NZ. “This is a building for the new millennium. It incorporates every advantage the construction industry has to offer and that extends to the piping systems.” Included in the building are new ward blocks for medical, rehabilitation and mental health services for older people. There are also new outpatient areas, including radiology and pharmacy areas. Each 24-bed ward has three communal patient lounge areas, plus a whanau room where patients can spend time with family members. The entire new build has landscaped courtyards
Above: Dirk Rosenberg, CEO aquatherm GmbH (left) on a personal visit to the site prior to completion, with Warwick Muirhead, Burwood Team Leader at David Browne Contractors.
32,000sq m of purpose-built facilities on three floors
Above: The installation team installing high-level pipe runs of reclaimed water (lilac pipe) and cold and hot aquatherm green pipe for potable water.
throughout, designed to let in as much natural light as possible and help keep people connected to the outdoors.
Flexible by nature
Above: A domestic hot water plant room. 50
October/November 2016
aquatherm is a German-engineered product made from a proprietary raw material called Fusiolen PP-R. PP-R is short for polypropylene-random: a chemically inert thermoplastic. Unlike metals, PP-R does not react with minerals or contaminants in
PROJECT SPOTLIGHT
PP-R is a natural insulator, preserving the heat (or chill) of the liquid it transports the water; it doesn’t break down (although it is fully recyclable); and it delivers long life. Because it is flexible by nature, it has the particularly relevant advantage for Canterbury of being earthquake resistant. “What’s more,” says Paul, “the mineral-rich water in Canterbury lends itself more to the use of plastics than metallic pipe.” PP-R is a natural insulator, preserving the heat (or chill) of the liquid it transports and reducing the necessity for external cladding. Above: The new wing at Burwood Hospital.
Fusion welded pipework Mechanical and hydraulic services company David Browne Contractors was responsible for the implementation of some 17,000m of aquatherm on site. Manager Tim Browne says they have used the product on many other recent projects around the South Island. “It delivers a real advantage with its ‘cost versus time’ ratio. It’s light, easy to handle, quick to install and clean to use.” Fusiolen PP-R pipework is joined by fusion welding, where both ends of the pipe and fittings are heated to a set temperature, pushed together and held for a short time, allowing the product
to fuse and bond. The risk of leaks is reduced if the task is completed correctly. “We don’t sell pipes and fittings, we sell the system, which means the product is accurately specified from the available range,” says Paul Eagleton. Installers are given training and support to ensure they use it in accordance with applicable standards, with aquatherm NZ providing backing from specification through to final pressure test. ■
A lot of building work needs licensed people on the job,
right?
Yes, you’re right! If the work affects the structure, weathertightness or fire safety design of your home, it may be restricted building work. You MUST use a Licensed Building Practitioner (LBP) for this work.
ITM
Go to > building.govt.nz/lbp
Understand if you need an LBP If you do, check they’re on the register Ask to see their LBP ID card
SMART BUSINESS
To boldly buy…
Buying into a second business is a bold step—and one that Darren and Jessica Pettersson recently took. Matthew Lowe asked Darren what it means now and for the future.
AFTER 11 YEARS of building their own company, Pettersson Plumbing and Drainage in Palmerston North, directors Darren and Jessica Pettersson admit their work-life balance has taken a slight hit in the process of buying into another company—but they believe the long-term prospects will make the venture worthwhile. In February this year, they sealed the deal to buy Tricklebanks Heating and Plumbing in Feilding, which has covered the Manawatu and Rangitikei regions since 1946, and have moved the firm into a new workshop and showroom in the town.
Firstly, tell us about Pettersson Plumbing and Drainage. We started Pettersson Plumbing & Drainage (PPD) in March 2005. Work consisted of predominantly plumbing and drainage covering central Manawatu. PPD now employs one manager, four FTEs and one part-time office manager, and services the greater Manawatu.
When and why did you decide to purchase another business? The last half of 2015 saw us reviewing where PPD was heading and what our next challenge was going to be. Our options were to be happy to continue business as normal or to push ourselves and diversify. We felt we had a great team and the timing was right to take on the challenge.
Why Tricklebanks Heating and Plumbing? Tricklebanks complemented PPD by adding diversity to the current options available to its customers. Tricklebanks covers the wider Manawatu and has been in Feilding for 70 years this year— its core business was heating, gas and bathroom renovations. We have been able to add to the team and Tricklebanks today focuses on plumbing, gasfitting, drainage, heating, pumps and filtration. With the purchase of Tricklebanks came three existing staff with an increase currently to five FTEs, one manager, one managing director, one office/retail manager and one part-time accounts manager.
What were you buying into? Predominantly the Tricklebanks’ customer base and its brand. Tricklebanks is a name entrenched in Feilding for the past 70 years.
What was the process involved in buying Tricklebanks? Legal advice, business plan presented, accountants for business structure and financial due diligence. From our initial interest 52
October/November 2016
Above: Jessica and Darren Pettersson.
to business takeover took four months. We approached them; there were no indications they were on the market but it was a good fit for us. We had nothing to lose by asking the question. We contacted them to ask what their future plans were. The plan was, if they weren’t interested in being bought at this stage, could they think of us if the time came?
What marketing/advertising have you done to promote the change? Very little, as we only completed the move to our new premises in September. We have used radio advertising, local paper and word of mouth recently.
What did you learn about your existing business in the process of buying Tricklebanks? We understand the importance of having amazing staff and a great culture, as we required a very stable and reliable team to take us to the next step. Without the team, we wouldn’t have looked at Tricklebanks.
How did you and Jessica feel about the challenge this move presented personally? We understood we would be taking a few steps back in regards
SMART BUSINESS
Above: Tricklebanks new showroom in Feilding.
Above: Tricklebanks staff (from left) Jessica and Darren Pettersson, Ian Anderson (Manager), Jackie Payne (Office and Retail Manager) and Kirsty Klue (Accounts Manager).
to the work-life balance and were happy to do so with the longterm prospects of increasing our footprint to better our staff and ourselves.
we had a great team and the timing was right to take on the challenge
What positives has buying another company brought for you personally and also for other staff and customers? Two of our FTEs were promoted to managers due to the purchase of Tricklebanks and Jessica and I widened our customer catchment area and added diversity.
How has the purchase changed your day-to-day roles, if at all? Day-to-day change has largely been affected by managing an increased level of employees and double the customer base that existed while adding a retail dimension to our business. We’re enjoying the retail space; it’s great to help and spend time ensuring the customers understand their options and seeing their projects through.
What advice would you give to others thinking of buying a business? Ensure you understand your markets and capabilities. Use good lawyers and accountants and back yourself if you know you can take on the challenge. Ensure you have fantastic staff in positions you can rely on, as this is integral to the positive outcome of any business.
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Where next for your two companies? For now to run the two business brands, settle into our new location in Feilding and focus on continued growth and diversity. We have enjoyed the [buying] process and look forward to continued growth and opportunities. We are enjoying our new space in retail and in our new premises. As for the future—who knows what is around the corner with the fantastic team we work with! ■
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October/November 2016
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SMART BUSINESS
Getting your business sale-ready Are you looking to sell your plumbing business now or in the future? There are a number of key issues to consider before you do, as Mark Cathro of Duncan Cotterill Lawyers explains. Succession planning
Succession planning is an important part of any business. It is especially important in any owner-operated business, as the business sale often coincides with the retirement of the owner. If your succession plan includes the sale of your business as a going concern, or the sale of the assets of your business, you need to ensure that your business is sale ready. Succession plans should include consideration of the likely purchaser of your business. This may be an existing employee or the acquisition of your business by a larger company. Delayed or no succession planning can often lead to owners failing to realise the full value from their business on sale and sometimes lead to no sale at all.
Record keeping
Most purchasers will conduct some investigations (called due diligence) on the business prior to purchase. The sale of your business will run more smoothly if you have easily accessible records to provide to a potential purchaser. This includes the following: • • •
ownership documents for assets and related warranty documents key agreements including leases and any renewal documentation financial and tax information related to the business.
Vendor due diligence
Prior to selling a business, it is important that you conduct some form of “vendor due diligence”. This involves analysing your business in order to have a clear understanding of the business’s assets, liabilities, and contractual obligations (such as agreements with suppliers, customers and employees). Conducting vendor due diligence allows you to deal with any issues—such as historic tax issues or outstanding employment disputes—before engaging with a purchaser. This will allow you
have easily accessible records to provide to a potential purchaser 54
October/November 2016
to present your business to purchasers in the most favourable light. Vendor due diligence will also assist you in determining the preferred structure for the sale of your business.
Structure of the sale
The sale of a business can be structured as either an asset sale or a share sale. In an asset sale, certain specified assets (such as vehicles, plant and equipment) are sold to the purchaser. All existing liabilities, agreements and obligations of the business remain with the vendor. Employees do not generally transfer to the purchaser in an asset sale. If the employees of a business will cease to be employed by the vendor following an asset sale, the vendor will be responsible for any entitlements accrued by employees including any redundancy. Asset sales are the most common form of sale for small to medium sized owneroperated businesses. By contrast, in a share sale, the business’s assets and liabilities remain with the company and the purchaser acquires shares in the company. Existing agreements typically remain with the company, and employees continue to be employed by the company. Prior to a share sale, it is important to ascertain whether any existing agreements (such as leases or supplier contracts) restrict your ability to assign or transfer control of the company, as the consent of the counterparty (such as a landlord under a lease) may be required. There are advantages and disadvantages to each approach, and the decision between a share and asset sale will depend on
the circumstances of each transaction. Vendors often favour a share sale, because share sales enable vendors to make a clean break from the business (with all obligations and liabilities passing to the purchaser). This obviously increases the risk being taken on by a purchaser, and in a share sale a purchaser will often insist on carrying out a more extensive due diligence investigation or require more comprehensive warranties from the vendor. If it is determined that a share sale is the appropriate method to be used for the sale of your business, it is important that your business is run via a company (rather than individually as a sole trader), and that the company owns the assets of the business and enters agreements related to the business.
Restraint of trade
It is common for purchasers of businesses to insist on restraint of trade provisions in the sale and purchase agreement. A restraint of trade is a clause in the sale contract that restricts the vendor’s right to carry on their trade or profession. Restraints generally restrict the vendor from providing certain services (for example plumbing services) in a specified geographical area for a specified period of time. Restraints are common in the sale of trade businesses as they prevent the vendor eroding the valuable goodwill in the business being sold by setting up a competing business. Prior to entering an agreement containing a restraint of trade clause, it is important to have a clear understanding of your plans following the sale of your business. If you plan to continue to work in the industry following the sale of your business, you need to carefully consider the wording of any restraint of trade clause and seek legal advice.
Pre-sale planning
Prior to selling your business, it is important that you have conducted some degree of pre-sale planning in order to ensure that your business is purchase ready. Even if you are not considering a sale of your business right now, it is important to ensure that your business is set up in such a way to enable a smooth sale when it comes time to move on. If you are considering selling your business, we recommend you obtain legal and financial advice before entering into a sale and purchase agreement, to ensure you are structuring the sale correctly and maximising the sale price. ■ About the author: If you have any questions about getting your business ‘sale ready’, please contact Mark Cathro, Partner at Duncan Cotterill Lawyers in Christchurch: 03 372 6446; 021 226 3541; mark.cathro@duncancotterill.com
Disclaimer: the content of this article is general in nature and not intended as a substitute for specific professional advice on any matter and should not be relied upon for that purpose October/November 2016
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Masterlink helps your cashflow – we pay your apprentice while they’re on block course, holiday and sick leave. Apprentice training fees and block course travel are also covered. You only pay the hours they work for you. Masterlink provides the tools – we give your apprentice a tool allowance and PPE gear (boots, overalls etc) for the duration of their apprenticeship.
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SMART BUSINESS
Unfair dismissal? Two recent cases demonstrate the importance of acting as ‘a fair and reasonable employer’, says Lisa Duston.
IN PAST ARTICLES, I’ve highlighted the need for businesses to follow a thorough HR process. If there are any areas of concern relating to an employee, make sure you act as a fair and reasonable employer by conducting a comprehensive investigation. I want to spotlight a couple of cases I’ve heard about recently that demonstrate how essential it is to follow proper process.
by not fully investigating the employee’s explanation for the positive drug test. This meant the employer’s decision to dismiss was unfair. If the business had conducted a thorough process and gathered all relevant information up front, they would probably have saved themselves a lot of time and money.
CASE DISMISSED
grievance for unjustified dismissal. The ERA dismissed the personal grievance, as they found the employer’s decision to dismiss was fair and reasonable. By conducting a thorough investigation, the employer had taken all relevant information into account when reaching a decision. If an employee breaches a Company Policy or Code of Conduct, it’s essential that the employer follows a good process, ensuring all relevant information is gathered before any decisions are made. Before making any decisions, seek advice to ensure you have covered yourself and the business. ■
In the first case, an employee failed a workplace drug test and was subsequently dismissed. The employee took an unfair dismissal claim to the Employment Relations Authority (ERA), and was awarded $32,300 because the ERA found the claim to be justified. The ERA held that the employer failed to act as a fair and reasonable employer
In the second case, an employee refused to wear correct PPE gear. He was instructed to wear a hard hat but removed it because he was too hot. The employer told him to put the hat back on but he refused, despite it being a health and safety requirement. The employer carried out an investigation and considered the employee’s explanation for his actions. The outcome of this disciplinary process was to dismiss the employee. The employee raised a personal
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CASE UPHELD
Qualified Plumber/ Drainlayer/Gasfitter We are a Wellington-based company requiring a person with plumbing and gasfitting qualifications and experience. Certifying skills would be an added advantage. The position requires you to have good written, verbal and IT skills to deal with a wide range of people and situations. Our company has a busy environment with a friendly team. Teamwork ability is important but does not need to be in the construction industry. If you are reliable and honest, and you are looking for a change, apply to jeff@nve.co.nz. You will need a positive attitude, clean driver’s licence and NZ residency.
Operations Manager Operations manager required to work in a small Wellington-based company in a busy environment with a friendly team. There is an opportunity to grow in a company committed to high-quality service. Background and qualifications required in plumbing, drainlaying and gasfitting. Certifying ability an advantage. The position requires you to be able to price work, liaise with clients and contractors, acquire ongoing work and oversee staff and quality control. If you are reliable and honest and you are looking for a change apply to jeff@ nve.co.nz. You will need a positive attitude, clean driver’s licence and NZ residency.
About the author: HR Consultant Lisa Duston is here to support your business, ensuring you and your team have the tools to get it right. Lisa can assist with your recruitment needs, from placing ads through to supplying you with a shortlist of potential well-screened applicants ready for interviewing. Master Plumbers’ members can access HR support from Lisa Duston at specially reduced rates. Call Lisa on 021 245 1704 during normal business hours. Or email lduston@masterplumbers.org.nz
Plumbing Business & Plumbing Retail Supply Business For Sale Whitianga plumbing and drainage business with a strong forward book of work and great client base including residential, commercial & rural. The owner manages the business, backed by qualified & experienced staff. Contact Graeme Finch on 027 495 3414. Independent plumbing supply outlet with a great street profile, low overheads, with trade & retail clientele. Booming local economy, with turnover increasing each month. Combine living at the beach with a solid business with growth potential. Ideal for husband/wife team, or add-on for an existing plumber. Contact Graeme Finch at graemef@abcbusiness.co.nz
October/November 2016
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SMART BUSINESS
4 ways to improve your cash flow
BNZ have lined up four tips to help you keep the cash flowing.
administration and automate many processes for, not just you, but the IR and your accountant. You’ll also find you can eliminate many costs associated with paper, printing and postage by going electronic as the IR accepts many submissions electronically now too.
FOR SMALL BUSINESSES, cash flow is the lifeblood of your existence. However, keeping the money moving to line up income with outgoings is the tricky bit. Here are four practical tips:
1. Invoice quickly
One very effective thing you can do to improve cash flow is to speed up the time it takes to get your invoices out. Instead of waiting until the end of the month, why not send them out straight away? Your customers still get the usual 30 or 60 days to pay (or whatever period you operate under), but you save yourself a week or more right off the bat.
2. Make it easy for customers to pay you Make use of mobile payments. That way you can get paid the moment the job is done. At BNZ, our mobile payment system is called PayClip. It’s a device that connects to your smartphone via Bluetooth and allows you to take
4. Predict the future Above: Get paid on the spot with BNZ PayClip.
EFTPOS, Debit and Visa and MasterCard credit card payments on the spot. So, as a plumber, you can take deposits or simply get paid as you finish up the job.
3. Use technology to manage cash flow (ditch paper) Managing the flow of cash through your business is one thing; dealing with all the accounting and tax workload that goes with it is another. Consider cloudbased accounting and payroll systems that remove the burden of system
Biz Brief
OK, so maybe not quite predicting the future, but the next best thing—cash flow forecasting. To help work out your monthly or annual cash flow forecast, try our cash flow calculator. It’s part of our Small Business toolkit at bnz. co.nz/ business-banking/support/smallbusiness-toolkit. By doing this, you can sort out a plan for the coming weeks and months that will allow you to meet your tax obligations, plan purchases, estimate your finance needs and so on. ■ To find out more about PayClip and other BNZ small business services visit bnz.co.nz/ smallbusiness or call 0800 269 763 today.
Business advice and updates in brief.
Dispute resolution What do you do if your business runs into problems with a supplier or contractor? MBIE is surveying businesses with fewer than 20 employees about how they resolve disputes with other organisations—ie, any problem that needs time out from business or costs money to resolve. MBIE wants responses from as many small businesses as possible to determine how best to improve government resources. Take a few minutes to have your say at www.business.govt.nz/news/ how-do-you-settle-business-disputes
Safety lessons from Pike River The types of failures that led to the Pike River mine tragedy can be found in many 58
October/November 2016
businesses, says Rebecca Macfie, Listener journalist and author of Tragedy at Pike River: How and Why 29 Men Died. “There were hundreds of incident reports from workers about broken equipment and things that had gone wrong that had not even been looked at,” she says. “One of New Zealand’s greatest strengths is that we can create a workplace where Jack can talk to his master. If a piece of equipment is a piece of rubbish, you really want to know about it.” Below are some lessons we can all learn from Pike River. If you manage a business: • be alert, be curious and be sensitive to what is happening
around you create an environment of trust and good faith where workers feel they can say what’s going on • ask if you’re really listening or just relying on a process • encourage feedback from everyone in the workplace on H&S matters. If your business has a board of directors, it should: • keep eyes and ears open to every source of information • have members with diverse skills, including technical skills—they must be able to ask the right questions • maintain a healthy distance from management. •
SMART BUSINESS
Tax change is coming Get to grips with major tax change proposals—and give your feedback. INLAND REVENUE HAS launched a campaign aimed at helping small businesses understand how proposed changes to the tax system may affect them, and give feedback on them. The campaign—called Changing for You—will be promoted by press, online and radio advertising, all of which directs people to a website www.changingforyou. ird.govt.nz The site has short video clips outlining proposed changes to four key areas of tax compliance that will most significantly impact small businesses, and has a channel for users to post comments about the proposals.
How the new system might look Inland Revenue marketing and communications manager Andrew Stott says it was very important for the department to give its customers every opportunity to see how dealing with the future tax system might look like from a user perspective, once changes start being introduced in the coming months and years. “These will be the biggest changes to the tax system for a generation and will affect every business. So we really wanted to give small business owners the opportunity to have their say,” Mr Stott said.
Business tasks streamlined The website will cover issues such as how
easy it will be to set up a business, file returns, and employ staff under the new tax system. Also, it explores how some of the more prosaic tasks of running a business might be streamlined, he said. “For instance, when you’ve already entered information into your accounting system, why should you need to enter it again for us? If we already know the right tax code for your employees, why should you have to worry about them getting it wrong? If you’ve made a mistake in your returns, why can’t you just fix that online? “These are all areas the changes will address.” Mr Stott said the Government was already running an effective series of consultations around the policy and law changes being planned to make IR’s transformation possible—under the Making Tax Simpler banner.
“That’s less than one dollar for every person or business registered for GST in New Zealand. So, given the importance and scale of the changes, we think it’s money well spent.
Comment from the ‘coalface’
Monitoring awareness
“But Changing for You is more about the coalface; what might change in the day-to-day life of business owners. It complements the policy consultation,” he says. “We want to hear from people who might not normally get engaged with a government consultation process, but who will definitely be affected by the changes.” Inland Revenue had invested $600,000 in producing and placing the ads, and developing the website.
“And in terms of measures of success, we’ll be looking at awareness of the campaign among small businesses, at levels of agreement with what we’re doing, and the number of visits to and time spent on the Changing for You website.” The advertising promoting the campaign will run until the end of September. However the Changing for You website will continue to be live beyond that, and will have regular updates as plans for the future tax system take further shape. ■
October/November 2016
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HEALTH MATTERS
Covering all bases Be prepared for whatever life throws at you is plumber Chris Woodcock’s advice—and he speaks from experience. IT CAME AS a complete shock to Chris Woodcock to discover he had Stage IV cancer at the age of 52. Chris “felt off ” one day and went to the doctor, who detected a tumour in his bowel. Further tests showed the cancer had metastasised to his liver. That was in late 2014 and he spent most of the following year undergoing chemotherapy or in hospital for surgery. “Everything went a bit pear-shaped workwise,” he recalls. Chris set up Waikato Plumbing Services in 1987, and he had five guys working for him at the time of the diagnosis. The manager left soon after and, for the next few months, the business muddled along as best it could. “We continued to offer maintenance services but there was no money in it, as it was taking so long to meet customers’ needs.” Fortunately, Chris and his wife Gayelene were well insured and the trauma cover part of his life insurance was paid out quickly as a lump sum, giving them some breathing space to rethink the future.
Protecting business income
Claiming his income protection cover wasn’t as simple, however. “The policy was 20 years old,” he says. “When we took it out, we worked out that, if anything should happen, we would be able to use the cover to pay a business manager, leaving us to live off the company profits.” That was not the case, as it turned out. Any business or rental income meant a reduction in the amount of income protection cover received. Chris also discovered that his policy had been updated in 2007—moving him from a Class 2 Occupation to a Class 3—which meant he would only be entitled to up to two years’ income protection instead of being eligible to receive it until he was 65, as he had believed.
everything went a bit pear-shaped workwise
Above: Chris and Gayelene Woodcock enjoying time for a coffee.
After a great deal of time and effort on Gayelene’s part—Chris being too unwell to help—the insurance broker agreed to stand by the original policy, because Chris hadn’t actually signed the updated version. The broker also refunded him the additional amount he had paid for the updated policy over the past seven years. “I advise others to check your life insurance policy if you think you can keep running your business while you receive income protection cover. Also, be aware of the occupational categories and how they might affect your cover.”
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October/November 2016
Covering medical costs
An additional benefit of Chris’ income protection insurance was that it covers his medical insurance premiums for its duration. The fact that Chris’ medical policy was also 20 years old proved to be to his advantage. “More recent policies may not cover newer cancer drugs that are not government funded,” he explains. Last December, Chris was told he was all clear—but by March his cancer had returned. “By then, I’d completed all the cancer treatment available through the health system. If I wanted to try non-funded drugs, I would have to purchase them and get them administered privately. “One of the drugs I’m on now costs $3,430 a shot and I will need 11 shots. Administering the drug also costs around $3,000 each time, so the total cost is around $70,000.” That’s not as expensive as it gets, either, says Chris. There are other drugs out there that cost about $20,000-$30,000 a shot. Aside from this, Chris chose to go privately for two operations on his bowel and liver, which cost $45,000 and $53,000 respectively. “It may not have affected the wait time, but having your own room, better food and easier visitor parking all helps you bounce back,” he says. He also received initial psychological support through his medical insurance, and has chosen to continue with private sessions since the cancer returned. “Before the diagnosis, we had been considering cancelling our insurances because they had become so dear, costing us about $22,000 a year for medical, trauma and income protection.” Thankfully, they didn’t, as the cost of Chris’ treatment has far exceeded this.
Reducing the stress
In March this year, Chris decided to close his plumbing business, handing his many long-standing clients over to another local company—but not before speaking to each of them in person to explain the situation. His staff had no problems finding roles elsewhere in the current economic climate. The couple paid off their mortgage with the trauma cover, and the income protection has removed any financial stress. Chris says it’s been important to stay busy, so he’s got a few projects on the go. He enjoys making pieces of furniture in his shed, and he says the gardens are looking good now he has time to tend them. “Our insurance did come right in the end, but only after a lot of rigmarole. My advice to other business owners: make sure you have a decent broker.” ■
before the diagnosis, we had been considering cancelling our insurances
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HEALTH MATTERS
Insurance insights Protect yourself and your family from the things that really can and do happen. Spratt Financial Services gives 10 top tips.
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Is your sum-assured really enough? Consider whether your bank will be satisfied if you only pay off your half of a loan for which you were jointly and severally liable? Ask them first, before determining how much you really need to be insured for.
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Around 70 percent of deaths occur well after age 65 so, for most of us, life insurance on its own won’t provide the cash soon enough to deal with the issues and income needed when facing an unforeseen or long-term illness.
Will your insurance pay your claim soon enough? If your current mortgage is only covered by a life insurance policy and it takes a long time to die once you become unwell, will you be able to afford to keep paying the premium? Would it help to have some of the claim proceeds pay as soon as the serious illness is diagnosed? This can be done with the right type of insurance.
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Of all 31,600 deaths last year in New Zealand, a massive 95 percent were due to medical conditions and illnesses and were not sudden. To give some perspective on this figure, the road toll from August 2015 to August 2016 was 330. This shows that it is far more likely that you will face a circumstance where you will need trauma insurance, total permanent disablement or income protection than just life insurance.
Ensure that you focus on what you will spend your insurance claim proceeds on rather than just the cost of the policy. Make sure you have a comprehensive plan in place to cover everything you’ll need to pay for in order to service your debt and support your lifestyle if you lose your income or become severely ill.
focus on what you will spend your insurance claim proceeds on
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Does the right person or persons own your policy, to avoid being tangled up in applications for probate or the challenge of business creditors? Joint ownership with your wife or even ownership by your trustees can provide a simplified, more predictable outcome and access to the proceeds.
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Identify the separate parties who are at risk of suffering a financial loss should you be diagnosed as having a serious degenerative medical condition. These parties are usually: - Your business self, especially if it is a company
- The shareholders of that company - You, your family and estate Summarise the debts and financial obligations you need to continue to service, reduce or eliminate to stay in control of your current assets. Identify the gap between current passive (unearned) income and the level of income that you and your family need to live on. Insure the difference between the two until you have eliminated that difference with saving, investment and other asset and wealth creation. Apply similar planning that you would for your retirement
Review your insurance regularly for relevance and cost saving. At Spratt Financial Services, we constantly review the policy types available in the market for improvements, greater efficiency and price effectiveness and can apply these things to your situation, making sure your cover is the most cost effective possible, and covers your current life circumstances. â– About the author: Allan Mearns is Head of Practice at Spratt Financial Services. If you require help, professional planning or robust advice, Spratt Financial Services offer you a free, no obligation consultation at any time. You can contact Allan on 021 422 821; allan.mearns@sprattfinancial.co.nz
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SAFETY FIRST
The things I’ve seen... Eight common plumbing-related issues Richard Tattersfield dealt with during his time as a WorkSafe inspector.
1Not using ladders safely
A recent WorkSafe NZ prosecution is a timely reminder that ladders must be checked before they are used. The worst part of this accident is that the long-term head injury the worker suffered will probably prevent him from working again. Cost to prevent the accident: $14. There is nothing wrong with using a ladder on a work site as long as it is the ‘best tool for the job’ and: • risk assessment has been undertaken • the ladder is in good condition • the ladder is secured to prevent possible movement. Ladders should extend 900-1,000mm above the spouting line to create a hand hold for gaining entry on and off the roof, and be set up so the 1:4 rule applies (ie, 1m horizontal for every 4m vertical) and three points of contact are maintained at all times. Builder fined $63k after employee injured in ladder fall WorkSafe NZ 2016
scaffolding/edge protection 2Erecting with little or no training
A lot of businesses get their employees to erect scaffold/edge protection systems with little or no training. Any systems more than five metres high (from the highest point of the system to the ground) must be erected by a certified scaffolder. I’ve also seen scaffold/edge protection that had only been erected on the sides of the house visible from the street. Inspectors aren’t that dumb! They will look at the entire system to ensure it has been erected correctly. Leaving one or more sides of a house without scaffolding normally results in a prohibition notice—prohibiting anyone from working on the roof—and an improvement notice to get the scaffold system up to compliance. Under the new health and safety legislation, there could also be an instant fine (infringement notice). I also came across toe boards left off, or the bottom rail/toe board less than 150mm above any item stored on the scaffolding, which normally resulted in a prohibition notice. Inadequate scaffolding leads to $15k fine (no accident, just poor scaffolding) WorkSafe NZ 2014
3Repairing a roof with no harness on
It was quite common to see a person running across the roof to hook up to a static line as soon as they spotted the WorkSafe NZ vehicle pulling up to the site, or trying to get down from the roof so they could say they were just about to put their harness on before they went up! This just confirmed to me that they knew the correct procedure but couldn’t be bothered to follow it. If you do have to wear a harness (remembering that PPE is 64
October/November 2016
now the last option under the hierarchy of control), make certain that it’s the right type and that there is a rescue plan in place in case something untoward does happen. Part of that rescue plan is having a second person on site to assist you in getting to the ground or for getting help in the event that you are injured. Company fined $64k for failing to protect employee from injury WorkSafe NZ 2012
4Leaving excavations open
I remember seeing window installers trying to step over a drainage trench while carrying a large window, with one of them walking backwards. When you are trying to avoid a scaffold system, piles of dirt, rubbish and other equipment, you don,t want to step backwards into an open trench. I have seen everything from collapsed cardboard boxes to real estate signs being used to cover a small section of trench in the attempt to create a walkway for other trades. It doesn’t take much imagination to work out what would happen to someone carrying a heavy object if they were to stand on this. While there are no hard and fast rules for what is an acceptable material to use, if it bends, moves or twists, it’s not the best choice.
5Unsafe work practices in excavations
Common issues include: • Trenches more than 1500mm deep not notified to WorkSafe NZ. If you choose to place excavated or loose materials closer than 1000mm from the edge of the face, then the height of the excavated or loose material must be factored into the 1500mm minimum depth. • No spotter being used in an area with live electrical cables • Hitch pins not being used when using an excavator • No shoring, safe slope or trench shield being used when dealing with unstable ground • Trenches left open for weeks at a time.
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• Pressure Pumps • Submersible Pumps • Swimming Pool, Safety considerations include: • Identify safe and secure places for excavated materials, plant and other equipment (NB: mechanical plant, vehicles, spoil or heavy loads should not be in the zone of influence plus 1m from an excavation unless specific design can show it can support the surcharge load— this has changed from the previously recognised 600mm) • Ensure edge protection is in place. Is the edge protection high enough to prevent anyone falling into the trench? • Ensure there is a safe system for access and egress • Ensure there are checks in place for atmospheric monitoring of trench (gas or fumes) • Use mechanical aids whenever possible when manual handling • Check for overhead and underground services before and during excavation • Ensure there is a safe site system before starting work and monitor and review the process during the excavation • Is traffic management adequate in the environment your workers are in? Is there enough lighting? Has WorkSafe been notified prior to commencement of work if the excavation is or could potentially be over 1.5m in depth? • Is there a practice emergency procedure in place? • If using an excavator with a hitch pin, is the correct sized hitch pin attached? For a safe system of work, refer to WorkSafe’s new Excavation Safety guidance at www.construction.worksafe.govt.nz/assets/ guides/WSNZ-Excavation-Safety-GPG.pdf Trench collapse leads to $98,000 fine for failing ensure the safety of a worker WorkSafe NZ 2013 $83k fine for failing to secure a bucket on an excavator WorkSafe NZ 2015
Company fined $56,000 and ordered to pay reparation of $121,320 WorkSafe NZ 2014
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Fatal consequences In 2014, a worker died while helping to install concrete effluent transfer tank and pipes. The excavation had not been protected from collapse by shoring, sloping or battering. Approximately 5m3 of soil from the trench face collapsed and buried the worker. Despite immediate rescue efforts, he died at the scene.
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a confined space alone and 6Entering with no rescue plan
A confined space is: “any area that is not intended for human occupancy, has limited access or has the potential for containing a toxic or oxygen deficient atmosphere”. Examples are enclosed foundations; basements, cellars or other underground areas; fully enclosed storage structures (eg, grain silos, vessels or tanks; deep manmade trenches; manholes; collapsed ground or fissures; damaged furnace, oven or chemical treatment rooms; and opentop vats where heavy toxic gas builds up in the bottom). >
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SAFETY FIRST
Just about every time I assessed a confined space, there was a single worker on site, no rescue plan, no atmospheric testing had been done, and there was no system in place to identify that it was a ‘confined space’. Confined spaces tend to go wrong very quickly and assistance must be on hand immediately to help the victim/s. If plans haven’t been drawn up and practised, the victim and potential rescuers can all end up as fatalities. $80,000 for failure to protect employee while working in a confined space WorkSafe NZ 2014
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Risk of drowning when working around effluent ponds
A lot of plumbers risk their lives when carrying out effluent pump repairs, especially ones located on a pontoon. Dairy New Zealand’s excellent Effluent Pond Safety publication (www. dairynz.co.nz/environment/effluent/effluent-storage/effluentpond-safety) is relevant to plumbers servicing pumps. If the pump is on a pontoon, mention to the farmer that the new legislation requires the risk to be eliminated. He can protect his employees and his contractors by relocating the pump system onto the bank and into a shed. If this isn’t possible, remember this is a two man job. A lifeline or similar flotation device must be
on hand during the whole repair or replacement and the second person must be trained so they don’t put their own life at risk. $40,000 fine over effluent sump drowning (the pontoon flipped upside down) 2015, under old legislation
8Working unsafely around asbestos
If a plumber or drainlayer comes into contact with an asbestos based product, they cannot remove it or work in that area until the potential asbestos contamination has been confirmed by a registered asbestos assessor and has been rendered safe (ie, removed by a certified asbestos removalist). Plumbers can come into contact with ACM or asbestos based flooring, lagging, ceilings, wall linings etc. Under the new asbestos regulations, you can no longer handle non-friable asbestos as you could before April 2016. ■ Earthworks/excavation company fined $29,000 over asbestos WorkSafe NZ 2015
About the author: Richard Tattersfield is Senior Health and Safety Consultant at Progressive Consulting. You can contact Richard on 03 218 185 or richard.tattersfield@wearehr.co.nz
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SAFETY FIRST
Health monitoring a must! STRATEGIC CONTEXT, DIRECTION AND APPROACH HEALTHY WORK
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Health and safety consultant Phil Lewis-Farrell discusses work-related (occupational) disease and ill-health in NZ—and Therequirement problem we need to address the health of your workers. the for monitoring WORK-RELATED DISEASE AND ILL-HEALTH EVERY YEAR IN New Zealand an estimated 600-900 people die Too many people in New Zealand die or suffer from work-related ill-health and diseases, indicating that work-related health and health-related safety risks need to be managed better. The latest estimates are that 600 to 900 people from diseases caused by health risks associated with their work. It in New Zealand die each year from diseases caused by health risks associated with their work, a figure which has not significantly since 1999 . In addition, it’s estimated that a further 30,000 workers develop non-fatal workischanged also estimated that a further 30,000 workers develop non-fatal, related ill-health each year, such as noise-induced hearing loss or non-fatal lung diseases (Figure 4). This figure is likely to be an underestimate as much of the work-related harm that occurs is not reported or is not correctly linked work-related ill. health each year, such as noise induced hearing back to a person’s work loss or non-fatal lung diseases (see Figure 1). 4
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Fatal
Non Fatal Ill-Health Conditions
Unreported
600 TO 900 DEATHS PER YEAR
30,000 NEW CASES OF SERIOUS ILL-HEALTH
MANY MORE UNREPORTED CASES
Figure 4: Work-related disease and ill-health impacts Figure 1: Annual estimates of occupational disease fatalities and ill health. Diagram from Healthy Work, WorkSafe's Strategic Plan for Work-related Health 2016-2026.
These figures are likely an underestimate as work-related harm that occurs is not being reported or is not being correctly linked back to a person’s work. Quite often work-related injuries are immediately visible. However, exposures to work-related health hazards may not be noticed for days, weeks, months or even decades.
Health monitoring requirements
Are you, as a PCBU, meeting your legal requirements to monitor the health of your workers? PCBUs (persons conducting a business or undertaking) are required to protect their workers from harm by identifying hazards and managing the associated risks (Health and Safety at Work Act 2015). Associated risks can be multiple. They may be related to the type of work your workers are engaged in and can be categorised as physical, chemical, biological, ergonomic and psychosocial. Within the construction industry, harm might result from your workers being exposed to some or any of the following (this is not an exhaustive list): • • • • •
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Noise or vibration High exposure to sunlight/ultraviolet rays Temperature extremes—hot and cold Solvents, fumes Biological agents such as: - Blood and other body fluids - Faecal matter - Fungi/mould - Bacteria and viruses October/November 2016
• • • •
- Plants - Insect bites - Animal and bird droppings Asbestos Lead UVR exposure Work-related stress caused by ‘bullying’
If you identify that your workers are likely to be exposed to any of the health hazards listed above, you have a primary duty to manage the risks of their exposure. This can be done by undertaking a detailed risk assessment of the hazard and by referencing the Hierarchy of Controls either to Eliminate the risk or, if not possible, then to minimise it by Substituting, Isolating, Engineering Controls, Administration, PPE (personal protective equipment). Please note that there may be multiple controls to minimise the risk. Health monitoring may be required in the management of particular risks, such as substances that are hazardous to health. Your duty is to manage these risks, so far as is reasonably practicable (S5-8 GRWM regulations).
Q: What is health monitoring? A: Health monitoring is a way of checking if your workers’
health is being harmed from exposure to hazards while carrying out their work. The aim is to detect early signs of ill health or disease, and to show if your control measures are effective (though monitoring doesn’t replace the need for control measures to minimise or prevent exposure in the first place). Examples of monitoring include spirometry testing to detect early changes in lung function, audiometric testing to detect early hearing loss, and mole mapping to detect changes in skin for early detection of potential skin cancer. Under S28 of the Health and Safety at Work (General Risk and Workplace Management) Regulations 2016, a PCBU must manage the risks to the health and safety of their workers who are exposed to substances hazardous to their health.
Q: What do I need to do? A: In consultation with your workers, you must advise them of
what the hazards are and the risks associated with these hazards. Where controls have been identified, they should be implemented, documented, adhered to, reviewed and retained. Other PCBUs’ workers who may be affected by your operations
Background to occupational health changes As a result of the Pike River disaster, the Independent Taskforce on Workplace Health and Safety made specific recommendations relating to occupational health. These have been actioned by the health and safety regulator WorkSafe, and a strategic plan for work-related health was developed and commenced. This plan covers a ten-year period 2016-2026. The new Health and Safety at Work Act 2015 (HSWA) is in force and significantly strengthened regulations—ie, Health and Safety at Work (General Risk and Workplace Management) Regulations 2016 (GRWM regulations)—specifically around work-related (occupational) disease and ill-health, are also in force. The legislation and supplementary guidance that has been developed and is available from WorkSafe is key to protecting and improving the health of workers assisted by Duty holders (that is you), who must comply with the requirements of the HSWA and the GRWM.
must also be advised of the risks and the steps taken to protect them. This can be undertaken by ensuring the duties of Multiple PCBUs—ie, 3 Cs: communication, co-operation and coordination of all activities—is operational. Where PPE is part of the risk control requirements: • •
• •
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It must be suitable and fit for purpose (eg, suitably rated hearing protection, such as ear defenders) Appropriate clothing must be worn to protect workers (eg, UV rated hats; UV rated long-sleeved tops and trousers, not shorts) Training must be provided to the workers in the use and maintenance of the item PPE provided must be replaced by the PCBU if it becomes defective, or as stated by the manufacturer.
Where health risks have been associated with the work being undertaken, it is recommended that PCBUs acquire a baseline of the health of their workers. Pre-employment medicals, with the provision of inoculations based on risk exposure (for example Hep A and Hep B, tetanus, etc), should include ‘Baseline Tests’ relating to noise (audiometry), lung function (spirometry) and eye tests. For workers who are already employed with no existing medical records, these should be introduced following discussions with the workers as part of your worker engagement and consultation under the Health and Safety at Work (Worker Engagement, Participation and Representation) Regulations 2016. It must be emphasised that the above processes are all to assist in protecting workers from harm and potential ill health.
Q: Who will carry out the testing for my workers? A: A PCBU must select an Occupational Health Practitioner
with relevant knowledge, skills and experience to carry out or supervise health monitoring. (You can find out more information on competent practitioners at www.hasanz.co.nz.) The PCBU must pay all health monitoring costs (these must be split equally if you have arranged a worker’s monitoring with other PCBUs who have overlapping duties). >
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Our strategic approach to delivering the vision PAGE TAG SAFETY FIRST To achieve our vision and strategic outcomes, we have identified three core themes that will guide our activities over the coming years (Figure 6). These strategic themes were identified through earlier research and recommendations for improving work-related health and health-related safety risk management and confirmed through engagement with social partners and stakeholders 15,16,17,18:
• • • • •
the purpose of the health monitoring what the health hazard is and the reason for health monitoring to be carried out what monitoring is required and how it will be done what information will be given to the person carrying out the monitoring what information will be in the monitoring report that the PCBU has a duty to notify WorkSafe and other PCBUs with overlapping duties, and how the monitoring report will be handled—ie, retained, stored and shared
system-wide action
WorkSafe aims to embed significant and sustainable STRATEGIC THEME 2 improvements in work-relatedContinuously healthimproving and health-related safety REGULATORY our capabilities for engaging, enforcing EFFECTIVENESS risk management across the educating healthandand safety system. Their strategic approach for delivering their vision is shown in STRATEGIC THEME 3 Embedding meaningful and significant change in the way Figure 2 below. STEP CHANGE that prioritised risks are managed
Vision
EVERYONE WHO GOES TO WORK COMES HOME HEALTHY AND SAFE
System target
Fewer people experience work-related ill-health
Substantive impacts
Work-related health risks managed better*. Exposures to health hazards are reduced
Immediate impacts
Awareness, attitudes and behaviours related to work-related health improve
THEME 1: INDUSTRY LEADERSHIP
THEME 3: STEP CHANGE
* Both work-related health and health-related safety risks.
Figure 6: Our strategic themes for delivering our vision
A PCBU must maintain a detailed register of workers, dates of tests and any follow ups that should be undertaken at appropriate intervals or when significant changes occur at the workplace—for example, following a chemical spill, which may have caused the workers to have an acute exposure to the substance. Results of testing of workers and/or of atmospheres at work (air sampling) must be made available to all affected workers. Records must be retained for 30 years (or 40 if relating to asbestos). All reports must be kept confidential.
Q: What do I do with the report? A: As soon as possible after receiving the report, you must
provide copies to your workers and other PCBUs with overlapping duties so they can also monitor their worker’s health. Workers of all parties should be encouraged by their PCBUs to give a copy to their GPs. Remedial actions (if required) should be taken by all PCBUs involved. If the report advises that the workers may have contracted a disease or illness, or suffered an injury, as a result of carrying out the work that triggered the requirement for health monitoring, WorkSafe must be advised. This task will be undertaken by the PCBU that has the ‘ability to influence and control the matter’—ie, overarching responsibility as decided by the PCBUs with overlapping duties (S34 HSWA). When a worker leaves the business it is a good idea to give them copies of their health monitoring records. These can then be given to their new employer and appended to their health monitoring records to ensure continuity in monitoring their health. ■ For more information, view Healthy Work, WorkSafe’s Strategic Plan for Work-Related Health 2016-2026 at http://www.worksafe.govt.nz/worksafe/information-guidance/ work-related-health/work-related-health-strategic-plan About the author: Phil Lewis-Farrell MSc CMIOSH Cert NZISM is a Health and Safety Consultant at IMPAC Risk & Safety Management Solutions. Contact IMPAC on 0800 246 722; contactus@impac.co.nz; www.impac.co.nz
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THEME 2: REGULATORY EFFECTIVENESS
Work-related health strategic themes
STRATEGIC CONTEXT, DIRECTION AND APPROACH HEALTHY WORK
Figure 2: WorkSafe’s strategic approach 2016-2026.
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By embracing these changes, it is anticipated that the current costs in NZ relating to societal burden (social and healthcare systems), workplace absenteeism and workplace productivity will be reduced (see Figure 3). THE ISSUE
$2.4 billion11 Is the estimated cost of work-related diseases to New Zealand per year
$44,50012 Is the estimated average cost of lost productivity over a typical worker's career for each case of work-related ill-health
$120 million13 Is the estimated annual cost of absences workers attribute to work-related ill-health
THE POTENTIAL BENEFITS
Reduced Societal Burden Improving the management of work-related health risks will reduce the financial burden placed on the social and healthcare systems
Increased Workplace Productivity Workers with good health generally have high levels of productivity and are able to work for longer5
Reduced Workplace Absence Reducing the number of workers who develop work-related health conditions will reduce the number of lost working days and contribute to business success
Table 2: The case for change in work-related health
Figure 3: Anticipated outcomes relating to the burden on social and healthcare systems, workplace absenteeism and productivity.
Diagrams from Healthy Work, WorkSafe’s Strategic Plan for Work-Related Health 2016-2026.
• •
Engaging and influencing Industry to enable
VISION AND OUTCOMES
involves a health hazard and discussions should be based around:
STRATEGIC THEME 1
INDUSTRY WorkSafe’s anticipated outcome by 2026 LEADERSHIP
STRATEGIC PLAN
Q: When will health monitoring be carried out? A: A PCBU must advise the worker before they start any work that
NEXT GENERATION PAGE TAG
We need you!
Are you willing to give work experience to a high school student? There’s no cost and plenty of benefit, as Lisa Duston explains. OVER THE PAST few months, the MasterLink team have had the opportunity to speak to a number of students at high schools throughout New Zealand about getting into the plumbing and gasfitting trade. The students who are interested in plumbing have been eager to hear what subjects they need to focus on while still at high school to ensure they are on the right track to commence an apprenticeship. Whilst picking the right subjects is key, we are also encouraging Year 12 and 13 students to look at getting some work experience or into a Gateway Programme to ensure plumbing is the trade for them.
Above: MasterLink Central North Island Regional Manager Dave McGall at Hamilton Boys High.
Now, I can hear you saying, “Why wouldn’t they want to be a plumber? It’s a no brainer!” We in the industry know it’s the right idea, but we also want to encourage these youngsters. Getting down and dirty while on work experience ensures they are picking the right trade for them before committing to a four to six year apprenticeship. Sharing the knowledge This is where we want businesses to come on board. There are a lot of students out there just itching to give it a go, and we want to partner with business in making this happen. The benefit to your business is that you get to work with students, without necessarily committing to a four-year apprenticeship. Plus, there’s no cost to have these students and they come fully health and safety inducted. The benefit to industry is huge. Even if you decide the Gateway student is not right for your company, you will have given them invaluable practical experience, enabling them to succeed in the trade and improving outcomes for everyone. More tradespeople to go around means less chance of you losing your qualified staff up the road! As we all know, the plumbing, gasfitting and drainlaying industries are in short supply of qualified tradies, and
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Above: MasterLink Auckland and Far North Regional Manager Steve Rickard and MasterLink apprentice Robert Harrop at the 2016 Careers Expo in Auckland.
we absolutely have to start training now to fill the demand! Allowing students into your workplace to gain experience and knowledge will ensure they have the skills (and motivation) to start an apprenticeship. If you are able to give some time— even if it’s just a week or two over the school holidays, or a day a week for six months—we want to hear from you. We need to start bridging the gap to future proof this industry, and we need your help to do that! ■ To come on board, please contact Lisa Duston on 021 245 1704 or lisa.duston@masterlink.co.nz
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October/November 2016
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NEXT GENERATION
Next stop the world! The country’s top plumbing trainees converged on Wintec recently as the biennial World Skills New Zealand national competition took centre stage. WORLD SKILLS IS a global quest to identify the best emerging talent in a range of trades and services. Contestants pit their skills against each other over an intensive weekend, in which they complete projects that require them to demonstrate their best skills. From the national competition, a ‘Tool Blacks’ squad is selected to represent New Zealand at the international World Skills competition, which is also held every two years. The next global event will be held in Abu Dhabi in October 2017. In addition to providing New Zealand’s top trainees with a chance to represent their country on the world stage, the World Skills competitions also serve a vital purpose to industry. Through the event, industry training organisations, employers and training providers have access to consistent performance benchmarks 72
October/November 2016
that are measured alongside proven international standards. By regularly comparing local training standards to those of the world, New Zealand’s industries— including plumbing—can only become stronger.
WHO WERE THE PLUMBING & HEATING WINNERS? Auckland-based Hunter Turner, of J&J Plumbing and Gas, took out the top prize at this year’s WorldSkills Plumbing & Heating event, securing a gold medal two years after winning silver at the last WorldSkills nationals. MasterLink apprentice Isaac Wairau, who works at Barnes Plumbing in Te Anau, claimed silver, while Manawatu’s Jade Winter of Pettersson Plumbing and Drainage in Palmerston North won the bronze medal.
Top: Gold medal winner Hunter Turner in action. Above: Contestant Jesse Pitts of On Tap Plumbing Canterbury being put to the test.
NEXT GENERATION
Interview with gold medal winner Hunter Turner How does it feel to be recognised as the top plumbing trainee in New Zealand? It’s a dream come true. I came second in the nationals two years ago, and since then I’ve always believed I could win next time. It all feels a bit bizarre.
And what did you find most challenging? Day One of the competition was a bit of a challenge. I didn’t really know what to expect this time round despite having competed before, because it is a bit different each time.
What was your favourite part about the competition? The competitors were all great; I enjoyed meeting everyone and the atmosphere was fantastic.
What have you learnt during the competition? Firstly—not to glue a downpipe onto a rainhead! But also to really believe in myself and to be fussy if I want to do a good job. It’s an attitude I can take back to my workplace so I can keep improving
my skills and ensure my work is of a high standard. Any last thoughts? I’d like to thank The Skills Organisation and all the sponsors who help make World Skills possible. The individual people behind the competition, such as Bryan Smith (World Skills Plumbing & Heating Manager), also do a great job in running the competition. Lastly, I’d really like to see World Skills promoted further among our youth. It’s so important to make sure we’re training our industries’ next generation to a high level.
Interview with Adam de Pass, Plumbing & Heating Skill Judge Adam de Pass is building quite a reputation for himself within New Zealand’s plumbing circles. But that’s expected when you are a two-time New Zealand and Oceania World Skills plumbing champion who has been to Brazil to compete with the world’s best. For this year’s World Skills national finals, Adam hopped over to the other side of the fence to act as a Skill Judge in the Plumbing & Heating competition. His skills, experience and knowledge of the trade were invaluable in assessing the latest batch of plumbing talent. Despite his busy weekend judging the competition, we managed to catch up with Adam to get his thoughts and views. How did you get to become a judge at this year’s competition? It’s tradition for the previous year’s Tool Blacks to be asked to come back to the national finals to help judge. It gives us the opportunity to be an example and a role model for the upcoming competitions, providing motivation as we have ‘been there and done it’. How does it feel now to be a judge of a competition in which you were so successful as a contestant? It definitely feels different and it is strange being on the other side of the fence. But there is a lot more to judging than I had anticipated—having to precisely measure with digital levels, rulers and digital calipers on many of the measurements, for example. When
Above: Former gold medal winner Adam de Pass (left) was one of this year's Plumbing & Heating Skill Judges. He's pictured here with fellow Skill Judge Ron Heywood and competitor Phoebe Coers from Foley Plumbers.
you’re doing that on each competitor’s project, the time soon adds up, especially the last night of competition. I didn’t finish marking until 11:30 that night. As a judge, what were you hoping to see and experience at this year’s competition? Recognition of World Skills, and to push the competitors to their limits to see if they have what it takes to compete at a world-class level in an international competition. What advice do you have for World Skills contestants? Never rule yourself out of the competition, as you will make mistakes, and don’t get caught up on something that may not even be marked on in the end. Also, having a positive attitude and the
motivation to want to do well is a great start, and can help you win a medal. What stood out at this year’s competition? This year was different from any other year because out of the eight competitors, we had not one but three females in the competition. They were very evenly matched with the males, with two of the females being the first to finish their project. How would you sum up your judging experience in two sentences? It was a great experience to be judging and not to have that intense pressure on you when you’re competing. And this time, I could see how differently each competitor works and how efficient they are at producing high-quality work. >
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NEXT GENERATION
Above: The plumbing and heating team. Left: Jade Winter claimed bronze.
A word from World Skills NZ In the next edition, the World Skills NZ plumbing and heating management team give their perspective on the nationals. â–
Build the workforce you need for the future Take on an apprentice today
To find out more call 0508 SKILLS (0508 754 557) or visit skills.org.nz/TRADES
EXCLUSIVE
NZ PLUMBER NOW AVAILABLE DIGITALLY TO MASTER PLUMBER MEMBERS! Taking on an apprentice? Read tips from 2016 Training Leader of the Year—p68 CONTENTS
21
ON THE COVER Book your place now at the 2016 New Zealand Plumbing Conference! – See page 7 OCTOBER/NOVEMBER 2015
Art and Craft
17
Sheetmetal mastery at the Len Lye Centre
12
JUNE/JULY 2016 24
28
43
60
Inside this issue
37
Mud, glorious mud Tradies join the Tough Guy & Gal Challenge
37
Fees in focus New regular column for PGD Board CEO Martin Sawyers
OCTOBER/NOVEMBER 2015
WHAT’S ON
PROJECT SPOTLIGHT
7
17
Registrations are open for the NZ Plumbing Conference 2016
MASTER PLUMBERS NEWS 8
OVER THE RAINBOW
CEO Greg Wallace talks marketing and membership; Master Plumbers gets the big tick from ACC; National President on tour; awards entries; new members; and two Gold Partner updates
Commercial leases One of your most important business contracts…
NUTS & BOLTS
REAL LIVES 14
Pumping snow to the skifield
Out West Why West Coast plumbing takes planning
28 To the rescue This plumber’s a fire truck driving dynamo!
4
INDUSTRY TALK 30 Bathed in glory Bathroom Excellence winner 31
Occupational regulation review MBIE plans to simplify
21
Preventing Legionnaire’s Keeping water systems safe
31
Innovation for Green Star Rating tool gets an update
22
Best practice: rainwater Top tips from Marley
31
Involving the industry PGD Board establishes a liaison group and proposes a new CPD model
IN FOCUS 12
Mirror, mirror Sheetmetal mastery at the new Len Lye Centre
24 Backflow know-how Questions installers should ask themselves 25
27
32
Sam’s Spot A plumber’s tools are sacred, says Sam!
The gas ring This issue’s updates for gasfitters
32
Tech points Some online projects afoot for the industry
34 Recent convictions Licence checks are proving effective 35
People NZPM Board; vale Nigel Mason
Raising the roof Winners at the RANZ Roofing Awards
SMART BUSINESS 39 Eyes on insurance Covering your tools… and keeping your insurance current 43 Growing your business Business development advice from The Icehouse 44 Biz brief Employment law changes and more… 46 Understanding GST The IR has the low-down 47 Recruit to suit Kicking off our new HR series with recruitment
TIMES PAST 48 Wartime apprentice A gust of wind leads to hair-raising results for Ernie MacManus
SAFETY FIRST 50 H&S reform: one step closer The Health & Safety Reform Bill has passed
AROUND ASSOCIATIONS 53
Active in Auckland Q&A session with Auckland Master Plumbers President Regan Frost
WORLD VIEW 54 Water for future Plumber Trevor Gatland volunteers in Timor Leste 62 On the world stage Kiwi plumber at the World Skills Internationals
HEALTH MATTERS 58 Asbestos alert Ignore the risks of asbestos on worksites at your peril!
TECH SAVVY 60 Accounting add-ons You need them but be selective
Commercial leasing
OFFICIAL MAGAZINE OF
What you need to know
BACKFLOW KNOW-HOW Installer basics
OUTWARD BOUND Tomorrow’s leaders
58
ASBESTOS ALERT Worksite risks
70 Cover photograph by Patrick Reynolds: Len Lye Centre facade
NEXT GENERATION 66 Why hire an apprentice? MasterLink videos have the answers! 69 Got a Trade The first-ever Got a Trade Week 70 To the limit Ten apprentices test their mettle with Outward Bound 72
MasterLink winners Success down South
72
Following the code An apprenticeship code of practice
73
Making 2015 a success Skills looks at credit completion
PRODUCTS & SERVICES 75
What’s new to the marketplace
AND FINALLY 76 Offcuts This issue’s media snippets 78 Dodgy plumbing Will they ever learn?
October/November 2015
5
October/November 2015
Get ready for the 2016 NZ Plumbing Conference in Rotorua – See page 7
PLUMBERS NEEDED!
AUGUST/SEPTEMBER 2015
What solutions to the skill shortage?
Learning the trade
Touring two training centres
BORN TO TEACH Long service in Canterbury
WINTER WARMER Hydronic central heating
JUGGLING ACT Balancing business growth demands
Perfect or defect?
OFFICIAL MAGAZINE OF
12-month defect repair guidance
CELEBRATING INNOVATION How new products evolve
HR ADVICE LINE New service for Master Plumbers
PLUMBERS WITHOUT BORDERS Lending a hand where it’s needed
Available via www.pocketmags.com
Just log-in to enjoy on your iPad, iPhone, Android device, Mac, PC or Amazon Kindle Fire
www.masterplumbers.org.nz
PRODUCTS & SERVICES
Vanity fair
In a tight spot?
Quality doesn’t always come with a high price!
A drain cleaning solution for when space is a commodity.
New Zealand brand VCBC offers designer products at affordable prices. Their range of Project vanities—complete with china basin—come in a choice of three different finishes: white paint, and textured melamine finishes in black rift and grey rift. The cabinet has a drawer featuring soft-close runners and a fulllength aluminium recessed handle to add a touch of elegance. Visit the VCBC showroom or contact VCBC for more details. Auckland: 4-8 Ace Place, Kingsland 1021, ph: 09 309 9109 Christchurch: 86 Wigram Road, Wigram 8025, ph: 03 343 0969
Having the right tools with you can make a huge difference to the time spent on a job. Many smaller plumbing businesses don’t want the hassles of drain cleaner trailers, but fitting everything into the van can be tricky. To answer this need, Kerrick has developed a new, highly compact drain cleaning system that can be bolted into the back of a van— leaving plenty of room for all the tools of the trade. This powerful yet compact drain cleaning system has an industrial Honda GX690 motor, Italian Hawk pump and a large 450L water tank. It operates at 3000 psi with a flow of 30 l/ min (ideal for general purpose drain cleaning work). The unit is fitted with a low water cut off system to protect the pump from accidental damage. It also comes with a battery and fuel tank as well as a galvanised hose reel with 30m ¼” whip hose, 100m of 3/8” high pressure hose and 30m of inlet hose to fill the tank. The system can also be custom modified to suit individual needs. To find out more, get in touch with Kerrick on 0800 253 774 or visit www.kerrick.co.nz
Making it click Marley launches Connecto™ Surface Drainage. Marley, New Zealand’s trusted name in building and plumbing, has launched Connecto, an innovative interlocking system with no need for corner components—you simply “Click to Connecto”. The range offers three sizes with a variety of stylish grates and is manufactured to the European standard ENE1433. Marley Connecto™ has the capacity, style and strength to suit your drainage needs. Check out the range for yourself at www.marley.co.nz/products/ surface-drainage
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October/November 2016
Get a grip
Enjoy more gripping power with Irwin Vise-Grip pliers. Tired of using pliers that aren’t up for the job you’re on deadline to complete? Irwin Vise-Grip curved jaw (CR) locking pliers feature a self-energising lower jaw that delivers three times more gripping power than traditional locking pliers, with no slipping or stripping. There’s no need for heavy input pressure because the jaws tighten for maximum grip as torque is applied to the tool. Backed by the Irwin Vise-Grip Lifetime Guarantee, they’re available in two core models. The Fast Release™ has a one-handed, triggerless release and anti-pinch, non-slip ProTouch™ Grips. The Original™ model offers a classic trigger release. The full range of Vise-Grip locking pliers is available from leading hardware and specialist tool stores.
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October/November 2016
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AND FINALLY
Offcuts
This edition’s oddities, jokes and media clips.
Anchor me
At the top of one of Lyttelton’s steepest streets, an anchor buried two metres underground was the last thing SCIRT’s Fulton Hogan delivery team expected to dig up. The team unearthed the 1.6m, cast-iron anchor while carrying out repairs to the wastewater, stormwater and water supply networks throughout Lyttelton and the Bays. Work was immediately stopped for an archaeologist to assess the find. Generally, cast iron or steel anchors date from the late 1800s, he noted, while wrought-iron anchors hail from the early 1800s. The owner of the land was thrilled to learn he now owns a piece of history. He had heard rumours that his land was once a storage yard for ship parts, but hadn’t given them much credence considering the steep location. With his permission, the anchor now resides in a nationally renowned private collection of shipwreck treasures owned by David Tattle, a commercial diver of 55 years.
NEW T DUC PRO GE RAN
Sitting pretty
He may not be the first to use the idea, but Canadian plumber Nick Huckson went viral with this online post of his van. Apparently the phone hasn’t stopped ringing since he applied the decal with the aim of getting local attention for his new business.
Tourist toilets for Taumarunui?
Taumarunui resident and beef farmer Don Buchanan believes a ‘loo with a view’ would get tourists to stop in the town, reported Stuff in August. His concept, presented at a recent committee meeting, is to have one way glass allowing the person in the loo to look out, but without passers-by being able to look in. Other councils that have splashed out on whacky toilets to attract tourists include Wellington and Matakana. > APPLICATIONS
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Pure gold Trophy cabinet for sale
AUSTRALIAN MANUFACTURED CABINET FOR SALE. GREAT PRICE!!! One of the most elegant and functional display cabinets currently on the market. Features: • Fine timber details • 4 leadlight options • 4 side access doors (for maximum frontal display) • Extra deep adjustable shelves to accommodate large items • Halogen downlights • Mirror back with glass shelves provide max illumination. To give indication of size, the cabinet previously held the following: • Rugby League World Cup • Rugby Union World Cup
• • • • • • • • • • •
International Rules Trophy Tri Nations Trophy Super-12 Trophy Trans-Tasman Touch Football Trophy Davis Cup Hockey World Championship Trophy Various Cricket Trophies Ashes Bledisloe Cup 2008-2009 SA/Aust Cricket Tests 2009 SA/Australia One Day Series
Members of the public are being invited to pee in a solid gold toilet at New York city’s Guggenheim Museum, reports BBC News. The fully-functional 18-carat gold toilet was created by Italian artist and sculptor Maurizio Cattelan, and is titled America. Installed in a one-person, unisex public bathroom at the Guggenheim, the museum describes the loo as “a bold, irreverent work… ultimately reminding us of the inescapable physical realities of our shared humanity.” By using the fixture, museum-goers have the chance to get up close and personal with a work of art, says the news channel.
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All these trophies are now overseas and the Cabinet is excess to requirements. To make an offer, call R Stuart, R Ponting, S Mortlock or P Fitzsimons… who once commented, “The Australian Cabinet is groaning under the weight of all the trophies!”
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AND FINALLY
DODGY Plumbing Keep them coming! Send your Dodgy Plumbing examples to the Ed: beverlysellers@xtra.co.nz
Read ’em and weep...
Bad connection
Mike of Vital Plumbing sent this one in. “I came across this classic soil pipe connection. One way to join onto cast iron I guess!”
Header tank funk
“Take a look at the inlet and outlet—hose clamps, hose pipe and tie wire,” says Larry at Inline Plumbing. “Got called there because the ballcock was not turning off. Turned out that the tank had no overflow pipe from tank to tray. The safe tray was dry but ceiling was not.”
Balancing act
“Safety first—always comes before money. Yeah right,” says Heron Plumbing’s Dale Lovell of this risky scenario in Henderson, Auckland. “They can only fall off the ladder. Yeah right. They haven’t thought about falling off the roof and then getting run over by a car.”
Up and down Please send the biggest size photos you have. The bigger the file, the bigger we can show it on the page!
Thanks to Lee Newman of Northside Plumbing for this treasure. “Came across this in sunny nook on Auckland’s North Shore… 80mm to 100mm downpipe! Had to laugh.” >
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AND FINALLY
A handsome couple
The photo above left was sent to Plumbing World Branch Manager Neville Hansen by one of their plumbers who was inspecting a postearthquake replacement cylinder. "And another example above right— seismic restraint kit."
That should do it
“This is why home handy people should not do gasfitting,” says Colleen Upton of Hutt Gas and Plumbing.
Laundry service
“Took this photo of DIY plumbing from a laundry room while waiting for my plumber husband doing a job at a customer’s house,” says Pat. “Job was nothing to do with the photo. Could not believe my eyes.”
Twists and turns
Wayne Wu took this photo at a restaurant washroom. “What a creative plumber!”
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October/November 2016
www.nzplumbingconference.org.nz
NEW ZEALAND
PLUMBING CONFERENCE 2017
NZ Plumbing Conference 2017
10-12 April 2017 I Rutherford Hotel, Nelson
Register and pay by 16 December 2016 and win a Air NZ Mystery Break for 2
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