NZ Plumber December 2022-January 2023

by

Volume 74, Number 6

MAGAZINE TEAM

CEO Greg Wallace EDITOR

Beverly Sellers 0272 923 923 bsellers@masterplumbers.org.nz

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Year in review

Wishing you and your whānau a safe, relaxing and happy holiday season.

After another demanding year, it’s time to head for beach, bach, boat or wherever your happy place is.

We started 2022 grappling with the new Covid traffic light system, moving from red to orange until the framework was removed in September. With it came vaccine policies and isolation periods, along with higher than usual levels of staff sickness.

Building consent numbers reached record highs—topping 50,000 in the year ended March 2022—while at the same time, projects were delayed by a lack of available building products, such as plasterboard and timber, and plumbing skills shortages were exacerbated by our borders being closed to overseas workers until July.

It was encouraging to see the Government deciding to extend Apprenticeship Boost employer subsidies until the end of 2023—although tutor shortages, Covid block course disruptions, and a lack of certainty around the new training delivery system have all had an impact on timely qualification completions.

There were plenty of positive aspects to 2022, too—perhaps the biggest being the chance for our industry to reconnect as social events were able to go ahead once more.

It’s also fantastic to see growing acceptance of workplace wellbeing as an essential part of the health and safety toolkit, as well as increased focus on the benefits of a diverse workforce.

Looking to 2023, building and construction sector trends are likely to be driven by climate change, with a focus on decarbonisation and digitalisation.

In its annual building and construction trends report, MBIE points to the introduction of the circular economy concept, with the development of construction materials made from recycled building and organic waste.

It promises to be an exciting time for innovative products and technologies— including, of course, new lead-free tapware options as Aoteroa New Zealand moves to remove lead from new drinking water plumbing products by 2025.

Back to the here and now, it’s time to relax, enjoy the company of family and friends, and make the most of all our beautiful country has to offer.

Thank you to all our contributors, advertisers and readers for another year of awesome support!

Beverly Sellers

Editor, NZ Plumber, bsellers@masterplumbers.org.nz

He taonga rongonui te aroha ki te tangata Goodwill towards others is a precious treasure

Helping hand for rural apprentices

Joint

No regrets

Basil Carpenter is very happy to have swapped uni for a plumbing apprenticeship

Day in the life Apprentice Sebastian Sekene on team bonding and block courses

This magazine is subject to NZ Media Council procedures. A complaint must first be directed in writing, within one month of publication, to the editor’s email address. If not satisfied with the response, the complaint may be referred to the Media Council PO Box 10-879, The Terrace, Wellington 6143; info@mediacouncil.org.nz. Or use the online complaint form at www.mediacouncil.org.nz Please include copies of the article and all correspondence with the publication.

COVER STORY

Hiflo Plumbing in Oamaru started small when it was set up in 1972 by Ian and Helen Ryder. It now comprises a team of 36 and has become a multi-generational business, with son Peter and his wife Helen at the helm, and their sons Cameron and Daniel, and son-in-law Nathan also working at the company. Find out more about this family success story on page 46, as the business celebrates its 50-year anniversary.

Cover photograph Rachel Wybrow Photography

CEO’S REPORT

As you may know, I’ve had a forced break over the last month due to requiring a full knee replacement. Speaking as a former plumber, I’m sure many others in the trade will understand the impacts the nature of this work can have on the body.

I can tell you from personal experience the surgery and recovery has been tough, but I’m hopeful the outcomes will be positive—and I do want to thank the Master Plumbers and Masterlink teams for their support in my absence. The good news is I’m on the road to recovery, even though some of my physio sessions have been rather loud!

Many in the industry will be aware that Master Plumbers started advocating close to three years ago for a move to lead-free plumbing products that deal with drinking water. It has been an incredibly long and sometimes frustrating journey to ensure the products plumbers install will in future be safe for New Zealand consumers when drinking from the tap.

Ths has meant countless meetings with MBIE, industry suppliers and our Australian counterparts. We are extremely pleased that MBIE has made the right decision to require lead-free plumbing products for New Zealand by 2025.

Bearing in mind that this country took lead out of paint in 1979 and lead out of petrol in 1996, it was always clear to Master Plumbers that we needed to remove lead contamination from drinking water.

Advocacy work is an essential part of Master Plumbers’ role for the industry and it is exasperating that it can sometimes take years for logical decisions to be made, but this is all part of the process of consultation and regulatory change. We look forward to the day when we can trust that drinking water for all New Zealanders is lead free.

important part of the training regime. The work that businesses do to train apprentices on the job needs to be properly recognised within the training framework.

Finally, on behalf of the Master Plumbers, Masterlink and NZ Plumber teams, I want to wish everyone in the industry a Merry Christmas. I really hope you all have a reasonably extended break over the December and January period.

“It has been an incredibly long journey to ensure the products plumbers install will be safe for New Zealand consumers when drinking from the tap.”

The construction market has been extremely buoyant over the last three to five years and, although we’re likely to see a slowdown in activity with interest rates rising, our workforce is still unable to keep up with current projects. At Master Plumbers, we are very confident the market will remain strong until 2025.

As we head towards the Christmas break, there is still a tremendous amount of advocacy work to be done regarding apprentice training and the transition from the Skills ITO to Te Pūkenga.

It has been frustrating both for employers and apprentices as the polytechs struggle to resource block courses to meet demand. This will continue to be a big concern in 2023. It is Master Plumbers’ strong view that workplace assessments must become an

I want to thank my teams, our members, our Business Partners and all apprentices across the motu for contributing to an amazing construction sector. Now is the time to sit back at the beach, bach or on the boat and congratulate yourself for all your hard work.

Best wishes for the festive season, enjoy the holiday break, and I look forward to catching up with members in the New Year at the 2023 New Zealand Plumbing Conference!

Greg Wallace, CEO Master Plumbers, Gasfitters & Drainlayers

E tohe e taa te purihi Persistence has its rewards

NZ

NEW PLASTIC RECYCLING FACILITIES

Look out for the first of several new plastic recycling facilities across Aotearoa New Zealand in 2023 to help the construction and demolition industries reduce plastic waste.

Aliaxis New Zealand is working with Waste Management New Zealand and Unitec on the $12.5m initiative, with $4.46m provided by a grant from the Ministry for

the Environment’s Te Tahua Pūtea mō te Kirihou Auaha – Plastics Innovation Fund.

The new facilities will sort, wash and shred PVC and HDPE plastic to be used at Aliaxis New Zealand sites to manufacture its next generation of PVC and HDPE piping systems for building, infrastructure and agriculture projects across the country.

A network of metropolitan and regional PVC and HDPE collection services will be established in partnership with Waste Management New Zealand. The initiative also includes conducting research with Unitec ESRC and BRANZ into practical ways to minimise plastic construction waste and help raise awareness of plastic recycling.

What s’ up

SOME FINAL INDUSTRY UPDATES FOR 2022— WE’LL BE BACK IN THE NEW YEAR!

“INZ has announced that a more stringent visa renewal process is also underway,” says Zinny Cheng, Head of Immigration Services NZ at international recruiting and immigration consultancy Working In.

“We advise you to review your internal processes to ensure you are meeting your obligations.”

Job Checks & AEWV

For each role you are hiring, a Job Check must be completed prior to an AEWV being submitted. Unless exempt, all AEWV applicants must meet the median wage requirement of $27.76/h—increasing to $29.66/h on 27 February 2023.

Do you hire migrant staff?

If you’re looking to hire staff from overseas, make sure you’re up to speed on more changes for immigration settings in 2023.

Mandatory Employer Accreditation

The opening of the Accredited Employer Work Visa (AEWV) means employers hiring migrant staff must now become accredited as part of the 3-stage AEWV process. In 2023, Immigration New Zealand (INZ) will also require employers to be accredited in order to employ any migrant regardless of visa type.

While some of your employees may be in the process of obtaining residency, they must still hold valid work visas. Those requiring visa renewal will likely need to go through the AEWV process. Whilst your focus may be on recruiting new staff, Cheng recommends you also check your current staff list to ensure you are covered.

Sector agreements

Plumber’s Assistant and Roof Plumber are covered by the Sector Agreement and exempt from meeting the median wage. The current threshold is $25/h but is increasing to $26.69/h in February as the median wage increases. “Take advantage of the lower rates before they change!” says Cheng.

“Ensure your Job Checks and AEWVs are processed prior to the changes.”

Each year, the Plumbers, Gasfitters & Drainlayers Board acknowledges high standards of achievement in the Certifying Plumber, Gasfitter and Drainlayer registration exams with its Certifying Merit of Excellence Awards.

“Top performers such as these are contributors to the growth of the industry and lead by example in raising the profile and ensuring the highest professional standards within the trade,” says the Board.

The 2022 awards went to:

Henry Bacon – Plumbing

Ryan Wilson – Gasfitting

Brian Fridd – Drainlaying

Ryan works at Master Plumbers’ member business Hutt Gas & Plumbing and was featured in the AugustSeptember edition of NZ Plumber for also winning the overall 2022 James Douglas Medallion.

LOWERED IMPORT LIMITS FOR HFC GASES

The limit for importing hydrofluorocarbon gases, which are used in heat pumps, air conditioning and refrigeration, has been reduced more than 13 per cent for 2023 compared with the two previous years—and will continue to be decreased every two years, with the goal of an 80 per cent drop by 2036.

HFCs have a global warming potential more than 50 times higher than carbon dioxide and the Environmental Protection Authority (EPA) has been working to reduce their use since 2019.

“HFCs were created to reduce our reliance on ozone-depleting

gases such as chlorofluorocarbons (CFCs), but they also contribute to climate change,” says Dr Lauren Fleury, EPA Hazardous Substances Applications Manager. “Reducing levels of HFCs is expected to avoid up to 0.5 degrees of global warming by 2100.”

Hydrofluoroolefins (HFOs) are an alternative group of gases used in refrigeration that don’t affect the ozone layer and have minimal impact on the climate. Some businesses are already using HFC/HFO blends to help adjust to a lower amount of HFCs available for import.

RAROTONGA R&R WITH RINNAI AND PLUMBING WORLD

As winter began to thaw in New Zealand between August and September, Rinnai and Plumbing World took 10 lucky winners from their latest trade promotion for an island escape in Rarotonga.

“The week whirled by with the guests enjoying a carefully curated itinerary that featured the perfect balance of activities for both adventure and relaxation—and of course, fabulous food!” say the Rinnai team. “Their time in paradise started with cruising around the magnificent Muri lagoon on a glass bottom boat, featuring cheerful live musical performances on board. This was followed up the next day with an off-road buggy drive across the island, where the guests toured the hills and plantations while getting marvellously muddy.

“When it comes to fishing, Raro offers an opportunity like no other. The third morning saw the attendees showcase their angling skills on the boat with big game fishing, unwinding at the end of the day with an over-water dance performance by the torchlight of a waterfall garden.”

Rinnai and Plumbing World say to keep an eye out for future promotions for your chance to experience a truly memorable trip like this one!

NEW WEBSITE INFORMING KIWIS ABOUT THE FUTURE OF GAS

Kiwi households will have answers to renewable gas questions at their fingertips on the refreshed Future Sure website. As well as laying out the industry’s long-term vision for gas in Aotearoa, and explaining the various renewable gas options, the website addresses common queries around renewable gas pricing, appliances, and likely timeframes for its introduction in New Zealand homes.

Future Sure is a collaboration of organisations invested in the low-carbon future of gas. Master Plumbers, Gasfitters & Drainlayers NZ is among the growing number of Future Sure partners, who include Rinnai, Firstgas and other gas supply and equipment companies.

The website launch is being accompanied by consumer-facing social media advertising.

Point your customers to futuresure.co.nz

The 10 lucky winners enjoying the Rarotonga sunshine.

WA

HINE ON THE TOOLS WEB SERIES

More Māori and Pacific wāhine are being encouraged to enter a trades career with a new five-part web series launched by Workforce Development Councils Waihanga Ara Rau and Hanga-Aro-Rau. A welder, builder, loader driver, electrician and health & safety officer are among the trailblazing women to share their inspirational stories in the video series—along with plumber Hera Eruera!

A fourth year Masterlink plumbing, drainlaying and gasfitting apprentice, hosted by Auckland Plumbers Group, Hera featured on RNZ’s Morning Report, Waatea News, 1News and TVNZ Breakfast, promoting the web series and talking about her own journey from stayat-home mother to passionate tradie, and why she loves her mahi so much.

“We know that the Covid-19 pandemic disproportionately affected the employment of women—especially our Māori and Pacific wāhine,” says Hanga-Aro-Rau Deputy Chief Executive Samantha McNaughton. “This web-

series proves that wāhine have a strong place in our sectors, with highly successful careers full of a diverse range of opportunities.”

NEW HAZARDOUS SUBSTANCE SEPARATION DISTANCE CALCULATION TOOL

WorkSafe have a new tool to help businesses calculate the necessary separation distances for hazardous substances used, made or stored at their premises. The calculator is based on separation distance requirements in the Health and Safety at Work (Hazardous Substances) Regulations 2017.

Find the calculator at www. worksafe.govt.nz/topic-andindustry/hazardous-substances/ managing/separation-distances/

MINISTRY OF EDUCATION PARTNERS WITH MATES IN CONSTRUCTION

The Ministry of Education is one of the largest buyers of non-residential vertical buildings in New Zealand, managing around 2,100 state school properties nationwide.

It works closely alongside the construction sector and is part of the Construction Sector Accord working to tackle the industry’s challenges— including high suicide rates.

The Ministry has signed a two-year partnership with MATES in Construction to implement a sitebased wellbeing programme.

MATES will enlist field officers who can visit school construction sites to build the programme into the workplace. They will lead general mental health and wellbeing education sessions for the workers on site. They’ll also train and guide volunteers who are keen to help promote a mentally healthier workplace and offer relevant support.

The programme will start with school construction sites in Wellington and Auckland, and eventually be rolled out across the motu.

©Stuff

To launch the partnership, Ministry of Education and MATES in Construction representatives joined Naylor Love in flying the MATES flag at their site on Wellington East Girls’ College. Flying the Flag in a construction site shows support and raises awareness of suicide prevention in the industry.

Watch the Wāhine on the Tools web series at tradecareers.co or facebook.com/TradeCareersNZ

Our industry is full of people making a difference in the community.

Colleen Upton ONZM, General Manager of Hutt Gas and Plumbing, is the new President Elect of the National Association of Women in Construction NZ (NAWIC). She will join fellow President Rebecca Hodges, who describes Colleen as “an absolute powerhouse in our industry”. During her seven-year involvement with NAWIC, Colleen

has been on the Wellington Chapter committee as well as their national trades representative, national council member and MC at their recent NAWIC Excellence Awards. Colleen says she is greatly looking forward to helping the organisation grow and acting as a cheerleader and advocate for women in construction.

Clive Steenson’s memory was honoured at the Te Awamatu Rowing Club’s 2022 regatta, with a name change for the annual event to the Clive Steenson Memorial Regatta. Clive, who ran Master Plumbers’ member business Clive Steenson Ltd, coached for the club up until a few months before he died in May 2021, aged 74, from asbestos-related cancer. Steenson rowed for the club from 1966 to 1981, when he started coaching, reports the Te Awamutu News. The article notes that among his protegees was Hannah Osborne, who won Silver with Brooke Donoghue in the Women’s Double Sculls at the Tokyo 2020 Summer Olympics. A humble man to the last, Clive won several awards, including the Sport Waikato Service to Sport Award in 2017. According to the report, Club Captain Tony Edmondson says Clive believed if you give people opportunities, you give people chances.

Photograph Benjamin Wilson

New President Elect Colleen Upton (right) with NAWIC Immediate Past President Stacey Mendonca (left) and current President Rebecca Hodges.

Robyn Brown

for many years—Robyn in Canterbury for 14 and Peter in Wellington for 10. For Robyn, working with all the fantastic people in the industry made her role easy. “People really look after each other here,” she says. “When I first started, I remember going to all the Master Plumber meetings and seeing the mutual respect everyone had for each other. It’s been great to be a part of that over the years. And, of course, I’ve loved seeing the apprentices complete their courses—seeing them satisfied with their results and then going on to become employees.”

For Peter, being part of the positive changes that have come about because of industry growth is what he’s most proud of. “Some of the companies I’ve worked with are just fantastic and really prioritise their apprentices,” he says. “Working with them has been a highlight. And as clichéd as it sounds, seeing young people develop sums it up for me—it certainly made all those early morning meetings worth it! Pastoral care grew to be a big part of my role. Seeing the difference you can make to a young person’s life made me want to stay on after all these years.”

The Plumber Dan Duck Race has done the Whanganui community proud again this year. Plumber Dan owner Dan Goldsworthy has helped support local whānau by donating proceeds from the Duck Race to Jigsaw Whanganui every year since 2017—and raised over $17,000 this year!

Send us your good news stories!

Email the Ed: bsellers@masterplumbers.org.nz

Tilly from WaterWorx Plumbing and Gas (above) looks the business in her smart branded jacket, modelled here on a wintery day in spring! Love your style, Tilly.

and Peter Reilly recently retired from their roles as Skills Account Managers after looking after apprentices

SAVE THE DATE!

Bookings open soon for the 2023 New Zealand Plumbing Conference.

There's plenty of space for everyone to attend the 2023 New Zealand Plumbing Conference, being held at the spacious Te Pae Convention Centre in Ōtautahi Christchurch from 3-5 May.

Opened in late 2021, this world-class, purpose-built facility includes a 2,800m2 exhibition space, where plumbers, gasfitters and drainlayers from around Aotearoa will be able to view the very latest technologies and services from suppliers and manufacturers at the industry exhibition, which will run throughout the event.

Conference registration covers all morning and afternoon teas and lunches, daytime sessions and leisure activity options, as

well as meals at the evening social events, including the celebratory 2023 New Zealand Plumbing Awards Night, MC’d by popular TV presenter Hilary Barry.

Planning is well underway for an exciting speaker programme, including inspirational “Nanogirl”Dr Michelle Dickinson, who shares her passion for innovation, technology and entrepreneurship in a fun, engaging style. There will also be panel discussions on diversity, sustainability, and the state of the sector, plus afternoon leisure activity options at the Antarctic Visitor Centre and Ferrymead Golf.

Te Pae is located in the heart of the city’s regenerating CBD, with prime position beside the Ōtākaro Avon River. Attendees can book

accommodation online when registrations open, with a wide range of room types secured at the Fable Christchurch and Crowne Plaza, just a few minutes’ walk from the convention centre.

With so much to see and do in the city and surrounds, this is a great opportunity to enjoy a break from work, reconnect with friends from around the country, and gain invaluable insights and knowledge to take back to your business.

Mark your calendar now!

When - 3-5 May 2023

Where - Te Pae Convention Centre, Ōtautahi Christchurch

Registrations for the 2023 New Plumbing Conference open on 19 January 2023. Be in quick for earlybird savings!

FLUSHED WITH SUCCESS

AUTHOR: BEVERLY SELLERS

It costs Aotearoa New Zealand at least $16 million each year to unblock pipes caused by wipes and other non-flushables, according to Water New Zealand.

Auckland’s Watercare, for example, says it spends $5.5 million each year cleaning up wastewater overflows caused by wet wipe blockages that have built up into fatbergs. Tauranga Council says it removes around two tonnes of wet wipes from Tauranga’s wastewater system each week.

And we’re not alone. Utilities in the UK put the annual cost of clearing blockages, mainly from wet wipes, at a staggering £100 million. A couple of years back, a 40-tonne fatberg the size of a doubledecker bus was cleared from a London sewer—wipes, nappies, fat, grease and all.

So, it’s not surprising that New Zealand and Australia are flushed with success to have released a world-first, enforceable Standard that will make it easier for consumers to tell at a glance what toilet hygiene-related products can go down the loo.

AS/NZS 5328:2021 Flushable products, released earlier this year, was a long time in the making and is thanks to the

collaborative efforts of Water New Zealand and their Australian counterparts, the Water Services Association of Australia—together with water utilities, consumer groups, industry associations and manufacturers.

Look for the flush symbol

By May 2024, products that can be flushed will have a symbol on the packaging to show they’ve passed the criteria in the Standard and are safe for flushing.

This deadline gives manufacturers time to get their products independently tested to determine if they can use the logo, and time to get their packaging updated.

Look out for this symbol—provided in AS/NZS 5328: 2022 (Figure 4.1)—on flushable toilet hygiene-related products. Manufacturers have until May 2024 to comply.

A new ‘flushability’ standard will make it easier for consumers to see what they can (and can’t) flush down the loo.

Toilet paper packaging, liquids and soluble products won’t need to carry the symbol. Other products, such as wet wipes, will. If there’s no symbol on the packet, the product can’t be flushed and needs to go in the bin.

Several products that currently claim to be flushable may not pass the test. And, under the Fair Trading Act, companies making false claims about the flushability of their products could face fines of up to $600,000 per breach.

Products that might not pass the Standard’s flushability criteria include products containing plastic or that don’t disintegrate and that can’t pass easily through pipework and pumps.

The Standard is more about what can be flushed, rather than what can’t. It doesn’t require manufacturers of such products to include ‘do not flush’ wording or symbols on their packaging. However, work is underway for an ISO Standard for a nonflushable symbol.

Reducing blockages

For too many years, plumbers and drainlayers have been called to properties to deal with blockages caused by a clog of wet wipes, nappy liners, hand towels and other products that have got caught up on tree roots in old pipes or set like concrete in the sanitary drain.

Products of this kind are incompatible with our wastewater systems, which are designed to deal with the 3Ps—poo, pee and toilet paper—along with waste from bathing, laundry and kitchen waste activities.

Blockages cause nightmares for water utilities, too, with the associated risk of effluent spilling from wastewater infrastructure into our waterways—a danger to public health and the environment.

Master Plumbers has lobbied for several years for clearer consumer messaging around the use of wet wipes. “Whilst we welcome the release of the flushable products Standard, we believe it should be accompanied by a consumer awareness campaign,” says Master Plumbers CEO Greg Wallace. “Ratepayers across New Zealand are currently funding councils to deal with non-compliant products being put down the toilet.”

Wallace adds that Master Plumbers is developing signage that its members can display by WCs in commercial buildings to drive home the message that only the 3Ps should be flushed down the loo.

Best practice for plumbers

The advent of wet wipes has also coincided with the use of low-flow and reduced velocity plumbing fixtures and fittings. These water efficient fixtures and fittings can substantially reduce the flow of water down the drainage system, which means less water for the transfer of solids etc. Whilst toilet paper is subject to manufacturing standards of degradability within set periods of immersion, wet wipes have no such timeline.

Discharges from low-flow cisterns and pan combinations assume a mix of water, water and toilet paper to carry at least a metre as the toilet paper dissolves. If it doesn’t carry to the vertical stack, the next discharge will assist. Non-flushable wet wipes, however, don’t degrade and can snag on any sharp edges or angles in the pipe— becoming a ‘catch point’ for further wipes.

Plumber and drainlayers get the call to unblock the blockages, which may be continual, with grumpy building owners

pointing the finger at the installation, not the users. What can the plumber/drainlayer do to alleviate these situations?

Whilst not required by the Building Code, a CCTV inspection of a building project in, say, the last weeks before handover, is a good idea, advises Hydraulic Consulting Engineer Nick Fleckney.

“Some multi-storey projects can run for years,” he says. “The drainage system generally sits there unused with open pipes and potential ingress points where construction debris can get into the drainage system, eventually making its way to the ground floor slab pipework and blocking the drains… usually during opening week.

“A CCTV inspection will enable the plumber or drainlayer to identify any potential blockages, debris and/or pipework defects and remedy them before the building opens.

“Including a CCTV as part of your tender will go a long way towards preventing the dreaded late Friday afternoon callout and additional costs to the business trying to argue during the defects liability period that a blockage was caused by construction debris or by users flushing non-flushable wipes and rags down the system.”

A CCTV inspection may be embedded within the hydraulic specification on large commercial sites, so will be an expected part of the completion documentation at the end of the job.

“Some specifications may request a CCTV on completion of the below slab works, post concrete pour, to check for any potential concrete ingress and/or pipe deformations, especially on large pours where the pipe maybe suspended and encased within the concrete structural slab,” says Fleckney.

“In my view, it is best practice to include this on all jobs and the plumber or drainlayer should make it part and parcel of their service and price. Too often it is added near the end of the job as an expensive variation, where there can be arguments around who foots the bill.”

Fleckney stresses that good QA documentation is absolutely essential. “If you have good records, complete with photographs and CCTV, then if things do go wrong, you have the evidence to show the way the system is being used is at fault— not your installation.”

Wet wipes and rags pulled out of the pumps at Watercare’s Pukekohe Wastewater Treatment Plant.

AUTHOR: ALEYNA HALL, CHIEF EXECUTIVE, PLUMBERS, GASFITTERS AND DRAINLAYERS BOARD

It is fair and reasonable to expect the costs of licence fees, and the disciplinary and offences levy to withstand close scrutiny. The Plumbers, Gasfitters and Drainlayers Board (the Board) welcomes the opportunity to provide an explanation of our fees.

How does the Board determine what licence fees will be?

All practitioner fees are calculated on a full cost recovery basis. By law, the Board can only charge practitioners a fee that will cover the costs of the service the fee relates to. That means if practitioners are charged $100 to renew their practising licences, that is what it costs the Board to provide licence renewal services.

Why is there a difference between the Board’s fees and those for other trades, such as electricians and builders?

Our Board is a separate and independent entity, and the fees need to fund all Board activities. This differs from the Boards representing electricians and builders, which sit within the Ministry of Business, Innovation and Employment (MBIE). Being inside MBIE brings the advantage of having access to a lot of resources, such as lawyers, investigators, and advisers.

Builders and electricians also share services between themselves. They have a shared Registrar. They both also get funding from the Crown through the Licensed Building Practitioners and Electrical Workers Levy, which comes from an appropriation to MBIE from the government.

Both also receive funding for their disciplinary and prosecutions functions: builders from the Building Levy and electricians from the Electricity and Gas Levy. The Board does not have access to MBIE or any other government resources. It does not share costs

with another regulated occupation. It does not receive funding from any independent levy.

Practitioners’ fees alone must fund all Board activity, all Board staff, and all Board infrastructure. This is not a Board choice. It is because this is how the Plumbers, Gasfitters, and Drainlayers Act 2006 sets out how the Board must operate.

What about the disciplinary and offences levy?

The levy is different from, and separate from, the licence fee. It is payable at the same time as when a practitioner renews their licence, but it is not part of the licence fee.

When you compare the actual cost of a licence for a plumber, gasfitter, or drainlayer with electricians and builders, our sector is paying the least to renew their licences at $100 per trade. This is despite the fact they must fully fund the entire licence renewal service themselves.

The disciplinary and offences levy is also calculated on a full cost recovery basis. The levy must cover the costs of enquiries, complaints, investigations, disciplinary hearings, District Court prosecutions, appeals, and debt recovery arising from disciplinary penalties and costs orders.

The Board is required to predict what the costs of all these activities will be in a year in order to set the disciplinary and offences levy for the coming three years. This is extremely difficult to do. The Board is very aware of the concerns practitioners have about having to pay the levy and tries to keep it as low as possible. However, by law the Board must ensure that the health and safety of the public is protected from incompetent and unlawful work, so it is essential that it has sufficient funds to carry out this work.

Aleyna Hall, Chief Executive of the Plumbers, Gasfitters and Drainlayers Board, addresses some commonly asked questions around how it sets its fees, along with how it compares with other sectors.

It may help to understand some of reasons why the disciplinary and offences levy is the amount it is. The Board has very limited control over many of the things the levy must fund. The Board cannot control: the numbers of enquiries and complaints it receives in any year how many will need to be investigated how many will result in a hearing or prosecution how those hearings will proceed (eg, defended or not) how many will be appealed how many practitioners will refuse to pay their fines and costs.

The complaints, investigations and disciplinary processes are also really resource intensive. Almost half of all the Board’s staff are involved in carrying out this work. We also have a number of external people carrying out aspects of this work, such as locating people, serving documents, and providing expert legal and technical advice. This work takes a lot of time and can be complicated and challenging in some cases.

Why do I have to pay?

It is a legal requirement to pay fees and the levy under the Plumbers, Gasfitters, and Drainlayers Act.

It is common across many regulated occupations for the regulated people to have to have a disciplinary process for dealing with unacceptable work or conduct. However, the Board acknowledges that plumbers, gasfitters, and drainlayers are also required to pay to prosecute the unauthorised ‘cowboys’ in the industry. Again, this is because the law says we must do this. This does not seem to apply to other regulated occupations and doesn’t apply to building and electrical work, both of which get funding from various levies to pay for or subsidise this work.

The Board has on a number of occasions requested funding for this function but has been unsuccessful. The Board will continue to apply for funding to subsidise this work.

WHO’S WHO

The Plumbers, Gasfitters and Drainlayers Board (PGDB) is a statutory body that safeguards the health and safety of people, their property and environment by regulating the plumbing, gasfitting, and drainlaying trades, registering people, and ensuring those carrying out regulated work are competent to do so. www.pgdb.co.nz

The PGDB is quite separate from Master Plumbers, Gasfitters and Drainlayers NZ, which is a business membership organisation governed by the Board of Master Plumbers, Gasfitters and Drainlayers NZ Inc. www.masterplumbers.org.nz

10 TIPS TO REDUCING SPRAINS & STRAINS

Plumbing has the most strains and sprains of any trade, with 39,000+ days off due to injury in 2020. Follow these 10 tips to lower the risk of hurt.

1. Get work up off the ground. Use a trolley, sawhorse, portable bench, three-step ladder or even the tailgate or tray to avoid working bent over.

2. Get closer to the task. Reduce the need to work with your arms raised by using ladders, work platforms and scaffolding.

3. Take regular breaks. Rest, stretch and straighten up regularly if you’re working in awkward positions.

4. Lighten your tool kit or consider using a trolley to help move your gear. Change the contents of your toolkit to match the task you’re doing and keep your main supply of tools nearby.

5. Use a trolley. A trolley keeps your gear in one place, makes it easy to move and gives you a raised working surface, saving time and effort.

6. Organise the back of your van or ute. It saves time and effort when packing and unpacking.

7. Stay hydrated while working. Keep a water bottle in your trolley. Your pee should be light yellow!

8. Have good footwear. That includes with boot inserts. You should change your footwear when it becomes worn out or after six to 12 months of continuous use.

9. Go for lightweight tools. Aim to work with tools that weigh under 1.5kg and that are powered rather than manual.

10. Use a tray. When working under a floor space, store your tools and other gear in something like a wheelbarrow tray. You can drag it around to where you’re working with a rope.

These tips are for plumbers by plumbers on the Work Should Not Hurt! web resource at chasnz.org/wsnh

On the tools

5601.1

such time as the 2022 edition is cited in the Regulations.

Q: Are there any exceptions to this?

A: The use of the 2022 edition before it is referenced in the Regulations as a means of compliance would need to form part of a certified design in accordance with the Regulations.

Q: Was New Zealand involved in the updated edition?

A: The 2022 edition was developed over several years by the AG-006 Standards Committee, comprising a range of regulators and representatives from the New Zealand and Australian gasfitting industry.

With the recent release of the 2022 edition of gas installations Standard AS/NZS 5601.1—updating the 2013 edition—do you know which one you should be using at work? Find the answers in our quick Q&A.

Q: When was AS/NZ 5601.1:2022 released?

A: Joint Australia New Zealand Standard AS/NZ 5601.1: 2022 – Part 1: Gas installations – general installations was released on 30 September and is available on the Standards New Zealand website.

Q: Should I be using it to comply?

A: Gasfitters in New Zealand should continue to use the 2013 edition to comply with the Gas (Safety and Measurement) Regulations 2010 and NZ Building Code clause G11 Gas as an energy source until

Q: When might it be cited in regulations?

A: The 2022 version is unlikely to be cited in the New Zealand Regulations until quarter three of 2023 at the earliest. Following citation, there will most likely be a transition period of around 6 months to give practitioners time to adapt to the new requirements.

As mentioned above, gasfitters in New Zealand should continue to comply with the 2013 edition in the meantime.

MULTILAYER PIPE

The 2022 edition of AS/NZS 5601.1 is being adopted and implemented by most Australian regulators over the coming months. One of the key changes is the prohibition on the installation of multilayer pipe above-ground external to buildings. Press-fit copper and stainless steel are considered cost-effective alternative materials.

There are two reasons for the multilayer prohibition:

1. Too often, multilayer pipe is used above-ground without the required UV protection, causing it to become brittle.

2. Whilst New Zealand is not currently considered the same bush fire risk as Australia, continued climate change could alter this. Evidence from Australia has shown that multilayer pipes accelerate the burning of properties during fires.

Master Plumbers is looking to provide training for gasfitters to prepare them for using the 2022 edition when it is cited in the New Zealand Gas (Safety and Measurement Regulations) 2010.

SUMMARY OF CHANGES IN AS/NZS 5601.1: 2022

There are several gas safety enhancements in the 2022 edition. Key changes from 2013 include: New definition for an ‘ignition source’. Section 2 has been separated into ‘Essential safety requirements’ and ‘Performance based design requirements’. Brazing prohibited within 1m of a joint with non-metallic components.

New drawings for consumer piping located in cavities.

Prohibition on the installation of multiplayer pipe above-ground external to buildings.

Provision of emergency isolation for multilayer pipe, including a new definition for a fire safety system. Increased clearance requirement between domestic cooking appliances and rangehoods to align with ICE 60335-2-31 Households and similar electrical appliances – Safety Part 2-31: Particular requirements for

rangehoods and other cooking fume extractors

Prohibition on the use of semi rigid connectors in the installation of commercial catering equipment.

New requirement for the protection of combustible surfaces adjacent to commercial catering equipment.

New pipe sizing graphs and tables based on the Churchill friction factor equation. Effect of altitude on gas supply pressure for high rise building installations.

Revised requirements for the location of flue terminals under a covered area, in a recess, or on a balcony.

New requirement for the isolation of installations in educational institutions.

New requirements for freestanding commercial catering equipment with under-equipment connection.

New requirements for the connection of freestanding commercial catering equipment using a hose assembly.

Apollo backflow prevention devices by Aqualine

Aqualine Products host IQP courses in the North and South Island, for more information contact: orders@aqualine.co.nz

www.aqualine.co.nz

Plumbers, particularly in rural areas, should make sure they’re familiar with three new Acceptable Solutions for use by certain types of drinking water suppliers.

The Drinking Water Acceptable Solutions, which came into effect on 14 November, apply to:

Roof Water Supplies

Spring and Bore Drinking Water Supplies

Mixed Use Rural Water Supplies.

This may include supplies to farms, schools, community housing schemes, maraes, and multiple buildings connected to one supply. Those supplying neighbouring properties should also be aware of their obligations. A single residential household, ie domestic selfsupply, is not classified as a small drinking water supplier.

“Ready-made option”

Water services regulator Taumata Arowai says the Acceptable Solutions provide these types of drinking water suppliers with a “ready-made option” to meet their compliance obligations under the Water Services Act 2021 (the Act).

A supplier who falls into one of these categories and who complies with the Acceptable Solution in its entirety does not need to prepare a drinking water safety or source water risk management plan, as other suppliers are required to do.

End-point treatment & backflow prevention

Under the Act, a water treatment system must be used on drinking water supplies from roof, spring, bore and mixed use rural. Water monitoring and testing requirements are outlined in the Acceptable Solutions.

The design and construction of the water treatment system must also prevent backflow into the water supply system.

THE BIGGER PICTURE

Taumata Arowai is the new water services regulator for Aotearoa New Zealand. It is responsible for developing the rules, standards and acceptable solutions that help it administer the Water Services Act 2021 and ensure safe drinking water.

New Drinking Water Standards, Drinking Water Quality Assurance Rules, Aesthetic Values and Acceptable Solutions have been published, following public consultation, and all came into effect on 14 November 2022, with a transition period for full compliance by November 2028.

Understanding the population the drinking water supplier serves helps to understand the requirements, with Acceptable Solutions being available for populations of fewer than 500 people.

Suppliers will need to comply with the Drinking Water Quality Assurance Rules or implement an Acceptable Solution, if applicable (see main article), by the dates in the table below. “Although there is a relatively generous transition time for suppliers who are currently unregistered, there is still a responsibility to supply safe (‘potable’) drinking water right now,” says Guy Bowker of water treatment specialists Taylor Purification. “Those investing in water treatment systems now should be mindful of implementing a solution that will be acceptable under the new requirements.”

“It may be necessary to use an ‘NSF Class A’ or equivalent UV end-point system and other specialised equipment for treatment and monitoring,” says Guy Bowker of water treatment specialists Taylor Purification. “The Acceptable Solutions also allow ‘grandfathering’ of some existing UV systems, provided certain criteria are met.

“We suggest plumbers continue to make their customers aware of the changing requirements. Water suppliers should take action now to understand their water quality, assess their current treatment equipment, and develop a plan for compliance.

“Taylor Purification is available to discuss suppliers’ needs and provide help.”

Three Waters is getting a lot of media attention regarding municipal and council supplies (‘town water’). This article, however, focuses on the requirements for all drinking water suppliers. These requirements are now published and here to stay.

Key dates

14 November 2022

Acceptable Solutions commence

November 2025 Final date for unregistered small suppliers to be registered

November 2028 All drinking water suppliers to be fully compliant.

Download the Drinking Water Acceptable Solutions at www.taumataarowai. govt.nz/for-water-suppliers/new-compliance-rules-and-standards-2/

Those who supply more than one building with drinking water from roof, spring, bore or mixed use rural sources now have Acceptable Solutions they may be able to use to comply with the Water Services Act 2021.

Gayelene Woodcock, who runs Total Backflow Services in Hamilton, wants to see more plumbers keep up to date with the latest requirements and installation procedures for backflow devices.

She notes that apprentices nearing completion of their training receive an introduction to backflow prevention standards, but unless they go on to do an independently qualified persons (IQP) course on the topic, no further learning in this area may occur during their career.

“I think there needs to be a focus on increasing the plumber’s knowledge on the correct device to be installed and the correct method for installation,” she says. “If plumbers focused on these it would be a good for the industry.

“Unless plumbers have recently completed a backflow course, they probably haven’t had access to the information of backflow requirements for some time.

“There’s an appetite for upskilling, but it’s finding a balance between the cost of the course, time to do it, time away from business and the ongoing cost of annual certification and testing of equipment, increased public liability and industry insurances.”

Testable, serviceable, accessible Gayelene says one key issue plumbers need to bear in mind when installing backflow prevention devices is making sure they meet the recommendation that such equipment should be ‘testable, serviceable and accessible’.

Gayelene Woodcock performs backflow testing and monitoring around Hamilton.

Backflow practitioner Gayelene Woodcock is keen for plumbers to gain extra knowledge about backflow prevention.

AUTHOR: MATTHEW LOWE PHOTOGRAPHS: GAYELENE WOODCOCK

“Unfortunately, often the location of the device means it’s not easily serviceable and testable,” she says. “Some of these devices are put up in ceiling spaces but you need to physically see them and need to be able to work on that device.

“Sometimes it gets installed up too high, or too deep in the ground, which is why I think plumbers should have a focus on learning the correct installations.”

Gayelene notes backflow requirements have been in existence for years but there is a lack of consistency in ensuring rules are being met. For example, existing buildings only come under the backflow provisions once a new building consent comes into force and, as a result, many of them never come up for review.

“Within Hamilton City, where I operate, there’s still a large number of nonresidential properties that don’t have any backflow devices on them,” she says.

Testers and surveyors

For people wanting to become a qualified backflow tester, Gayelene says an IQP backflow course lasts three days. Practical assessments are then required to become verified with councils and each council requires a separate registration, which means “your qualification doesn’t automatically qualify you to work throughout New Zealand”.

Annual costs post-qualification for backflow experts include registration, certification of equipment and insurances.

Anyone wanting to become a backflow surveyor needs to complete a fulltime oneweek course—although Gayelene notes there has not been any such course run in New Zealand for some years now.

“A surveyor needs a much higher level of experience to be able to identify everything that may be connected to the potable water supply. They also have to understand water hydraulics and have the ability to make recommendations about the particular device, the location and the reasoning behind it to prevent potential crosscontamination connections,” she explains.

“Meanwhile, testers are responsible for testing the device to ensure it’s functioning as part of the manufacturer’s requirements and the backflow requirements.

Correct installation in a toby box with isolation valves either side of device, filter to protect device, and swivel connections to allow easy removal if required.

Correctly installed device at the entrance to a commercial site.

“Essentially, one does all the recommendations for what’s appropriate protection for the site, and one does the work on the testing of the valves.”

Becoming an IQP

Before she became a specialist in backflow prevention, Gayelene and her husband Chris had run Waikato Plumbing Services for nearly 30 years after setting it up in 1987.

Chris expanded their range of work when he started doing backflow surveying in 2009 but five years later, he was diagnosed with terminal bowel cancer and the couple closed their plumbing business in 2016.

After Chris passed away in 2018, Gayelene decided to sit the IQP backflow course in 2019 and now does backflow testing and monitoring. She is also a tutor at Wintec in Hamilton, where she spends up to 20 days a year working with plumbing apprentices.

“Every apprentice in their final year is required to do their backflow unit,” explains Gayelene. “My husband was very passionate about plumbers being obliged to train apprentices and thought it was their responsibility to improve the trade and make sure apprentices coming through were of a high standard.”

Gayelene is a particular champion of women in the industry and adds Waikato Plumbing Services was one of the first New Zealand companies in the 1990s to train a female plumbing apprentice.

‘testable, serviceable, and accessible’. This one was a fail!

She says challenges to getting more women into trade roles have included females not putting themselves forward for such opportunities, and whether employers are prepared to take them on.

It has taken a long time to see the number of women in the industry start to rise but, based on the numbers coming through Wintec, it’s finally looking promising, according to Gayelene.

“A concern when I started at Wintec was the lack of female apprentices coming through but this year that’s been noticeably different. It’s still only a small percentage but we’re now seeing female apprentices coming through on a regular basis.

“I think there are a number of programmes and promotions going on to encourage women into training and I think if that continues, we will see the numbers continue to rise. Finally, the scale is tipping and there’s no reason why women can’t do plumbing as well.”

Women can do it too!

Two more of the many examples of backflow prevention devices Gayelene Woodcock encounters that are not easily serviceable.

Backflow prevention devices should be

AUTHOR: PLUMBERS,

It was in 1592 when Sir John Harington, godson of Queen Elizabeth I, invented the first flush toilet. His device was a water closet that had a cistern connected and could run water to flush the waste.

This invention didn’t really take off until the 19th century, when Thomas Crapper was commissioned to construct lavatories for several royal palaces. Crapper patented a number of toilet-related inventions based on Harington’s water-filled cistern idea, and that of watchmaker Alexander Cumming, who developed ‘S’ shaped pipes to stop foul odours coming back up drainpipes.

Great work BUT they inadvertently created another problem called crossconnection. This new flushing toilet directly connected the drinking water and foul water system, which was likely to cause deadly problems.

The issue was how to keep water drawn from the supply from re-entering it, and potentially being contaminated with the foul water from the drains.

The air gap is born Not surprisingly somebody (probably a plumber) came up with the idea of having a gap between the water inlet and the overflow level in Crapper’s cistern.

Thus, the simplest form of backflow prevention, the air gap, was born—creating a physical disconnection between the water supply and a source of contamination.

The Romans had water and drainage systems previously, but the Industrial Revolution and Thomas Crapper’s new invention saw renewed interest in water

distribution and waste removal systems. As a result, sanitary plumbing systems and inventions began to take off.

But it wasn’t until the 1930s that backflow and cross-connection issues hit the headlines, as the development of full-scale urban water reticulation systems combined with increasing numbers of high-rise buildings. Large numbers of deaths directly attributed to the contamination of the potable supply led to the need for some clear direction and laws.

Formal industry standards

The first real thinking and formalising of industry standards for protecting water supplies began to take shape.

Potable water supplies to buildings in New Zealand must be protected and installed in a manner that avoids contamination both to the building in which they are installed and to the water supply that feeds them.

New Zealand Building Code Acceptable Solution G12/AS1 provides a means of

“A privie in perfection.” This illustration of Sir John Harington’s invention is from his 1596 book called A New Discourse of a Stale Subject Called the Metamorphosis of Ajax.

The history of the toilet goes a long way to explaining why today’s plumbers must always keep backflow prevention top of mind.

GASFITTERS AND DRAINLAYERS BOARD

This portrait of English courtier Sir John Harington, inventor of the first flush toilet, was painted around 1590 and is attributed to artist Hieronimo Custodis.

Air gap, the greater of 25mm or 2 x Diameter

(a) Water tank with inlet pipe above flood level rim

Air gap, the greater of 25mm or 2 x Diameter

Sized to maintain air gap –outflow capability must be no less than maximum inflow

(b) Water tank with ball valve and overflow pipe below flood level rim

evaluating the risk, selecting suitable control measures, and giving details for the general installation requirements of backflow prevention systems. Plumbers need to be competent in installing a device and also fully aware of how to identify the level of risk and apply the best means of control.

Compliance schedules

It is also important to remember that New Zealand buildings containing backflow prevention systems, other than single residential dwellings, are required under the Building Act to have compliance schedules. The compliance schedule requires that backflow prevention devices are tested on an annual basis before a warrant of fitness is issued for the building. In such cases, the plumber will need to make the building owners aware of this.

The testing of the backflow preventers must be done by an Independently Qualified Person (IQP), who is accepted by the territorial authority as being appropriately trained.

Just as Harington and Crapper put a lot of thought into creating their inventions, plumbers also need to put a lot of thought into what they are connecting to the water supply.

It is up to you, the plumber, to consider any existing or potential risk to the water supply and apply appropriate measures to ensure the water we drink stays potable and fit for human consumption.

Above: Figure 1 in Acceptable Solution G12/AS1 demonstrates air gap separation.

AUTHOR: LOIS OLDEHAVER

Regular drain CCTV checks are needed for many reasons. New builds that run near or over a public drain require cameras down the drain to check the condition. Drainlayers putting in new drains need to get assessments done and the video and report sent to the council for review.

And then there’s the general drain unblocking that needs a camera to have a look inside. “You’d be surprised by the number of call outs we get for things getting stuck down drains,” says Sallie Norman, owner of Tamaki Makaurau Auckland business Drainage TV.

“PlayStation games, tennis balls, and even an old handsaw left over from cutting off a root back in the day! We recently had a cat too, but don’t worry she lived to tell the tale!”

Sallie started her own business 15 years ago after watching her drainlayer husband, Mitch Norman of Master Plumbers’ member business Urban Worx Ltd, struggle to find reliable drainage inspection companies to call on.

“When it comes to CCTV, showing up when you say you’re going to is key because you might have surveyors waiting for you, or a drainlayer waiting to backfill the drain,” she says. “Having good equipment is also important.”

Rather than offer a wide range of drainage services, Drainage TV focuses purely on CCTV: “We live and breathe it—this is us all day long,” she says.

The business has a range of cameras depending on the size of the drain, from tractor cameras that can be controlled like a robot through to push rod cameras for simpler domestic checks.

“We analyse every joint and every inch of the drain line to make sure the drainlayers have installed their drains to a high quality,” says Sallie. “Surprisingly it’s the older drains that were handmade with brick that come out the best when we assess them.”

Drainage TV now has nine staff and five vans. “And believe it or not, working in a male-dominated industry is one of my favourite parts of running my business,” says Sallie. “I get to work with such great people.”

Sallie’s hot tips for drainlayers on issues she frequently encounters?

“Common problems are not ensuring the joints are pushed in far enough and hard enough. This causes infiltration and leaking, which weakens the ability of the drain. Also ensuring the correct falls and bedding have been used in the construction of the drain.”

From drainage inspections to pipe blockages, CCTV cameras can analyse every join and inch of pipe, as Drainage TV owner Sallie Norman knows only too well after 15 years in business.

Sallie Norman of Drainage TV in Auckland.

NEW PRODUCTS—AND A NEW START-UP AIMED AT HELPING

Makita Brushless 13mm Angle Drill

The Makita DDA450 18V LXT Brushless 13mm Angle Drill offers freedom from the cord, with superior cordless drilling speed. The DDA450 will take on the most demanding applications like drilling up to 127mm holes with hole saws and 65mm holes with self-feed bits.

The brushless motor produces 70Nm max torque in low speed and two-speed transmission deliver no-load speeds of 0-450 RPM and 0-1,400 RPM. Added features include metal gear housing for durability, an electric brake for maximum productivity, and dual LED lights to illuminate the work area.

It’s part of Makita’s expanding 18V Lithium-Ion system, the world’s largest cordless tool system powered by 18V Lithium-Ion slide-style batteries. Makita 18V Lithium-Ion batteries have the fastest charge times in their categories, so they spend more time working and less time sitting on the charger.

Englefield Evora Frameless Shower

The discrete design of the Englefield Evora Frameless Shower will elicit an endless array of aesthetic possibilities. The seamless glass enclosure promises a clean, modern and stylish look, giving a sense of open space and luxury. Mix and match to suit your style: 2m door height

8mm toughened safety glass with Cleanless coating, meeting all NZ standards

2 formats; alcove or square corner

2 finishes: metallic or black

2 doors: hinge or sliding

3 wall options: flat, side recessed or corner contour

3 sizes: 900 x 900, 1000 x 1000 and 1200 x 900mm.

Frameless design with minimal extrusion yet providing generous adjustability. Premium quality durable Quiet Close™ hinges or rollers with a slimline, less obtrusive glass to glass door and 2m of door height.

OUR TRADES GET PAID.

TIVA traps from Plumbing World

Introducing TIVA traps, Plumbing World’s expanded range of traps for the New Zealand Plumbing industry.

All TIVA traps include FlexiTrap™ features which offer Kiwi plumbers the fastest and most flexible installation solution available. The unique FlexiJoint ball-and-socket design allows for a 5° range of motion and reduces the need for extra pipes and fittings to correct installation misalignments. Other product strengths include enhanced internal threads for quicker application, increased internal passage providing efficient water flow throughout the trap, and reduced size of all nuts—all this results in an easier and better grip during installation.

TIVA traps carry a 50-year warranty for a period of from date of purchase. Pop-up components are warranted for a 10-year period subject to conditions.

New start-up making sure tradies get paid

Like any new business idea, Green Light Escrow started from a problem to be solved.

Founded by 34-year-old Maxwell SemmonsRussell of Master Plumbers’ member business KPA Plumbing, and funded from his own business profits, the start-up is working to solve one of the bigger problems construction workers face—what to do when your client won’t pay.

“We do the work first and get paid later in this industry, and sometimes we don’t get paid on time or at all,” Semmons-Russell says.

“Green Light Escrow works by safeguarding tradies’ payments through a third-party trust account. I wanted to find a way to protect myself and other small businesses like mine from losing out on money owed.”

The money from a job is held securely in Green Light Escrow’s Greenlight Trust Ltd account to reduce the risk of clients disappearing on you if they have already fronted the payment. Once both parties agree, the payment is released. In the rare scenario where a disagreement can’t be handled privately, Disputes Resolution will step in.

Milwaukee M18™ Brushless Compact Drum Machine

Milwaukee has released the latest solution in their range of drain clearing tools. The M18™ Brushless Compact Drum Machine (model M18BCDM502) has the power to tackle tough blockages such as grease, scale and build up in drains up to 30 meters long with a 9.5mm cable and drains up to 22.5 meters long with a 12.7mm cable. The compact design and integrated trolley makes for easy transport to and around the jobsite.

The kit comes ready for use with the 9.5mm x 30m cable, various heads for the cable, 2x M18 5AH batteries and a charger. Accessories for the tool include a replacement cable, two alternative sized cables and a drive assembly allowing users to manually feed the cable.

To book a visit from your local Job Site Solutions rep, visit www.milwaukeetool.co.nz/jobsite-solutions/

Green Light Escrow is best suited for jobs quoted over $1,000. The fee to use the service depends on the job size. For jobs under $5,000, the fee is 1%. For larger jobs, the percentage is even smaller.

Because this fee is so marginal, SemmonsRussell recommends offsetting this as part of your overheads, rather than passing it on to your clients.

After a year of hard work, Green Light Escrow will soon be pushing the go-live button, with plans to launch this side of Christmas.

If you’re an independent tradie or you run a small business, Green Light Escrow might be just the solution to protect your back pocket.

GreenLightEscrow.co.nz

Maxwell Semmons-Russell of KPA Plumbing

MEMBER BENEFIT

Master Plumbers

uniform range on offer through AMS and Master Plumbers.

NOW, THAT’S SMART!

It’s easy to wear the Master Plumbers logo with pride with this new range of branded workwear.

Whether you need overalls, thermals, singlets or jackets for the team, look no further than this new cost-effective uniform range from Master Plumbers and Always Made Special (AMS). All items come prebranded with the Master Plumbers logo—simply add your own. Either:

Email your logo to AMS when you place your order

Use your own branding company to add your logo when you receive your order.

Order online through the AMS Master Plumbers Uniform Portal at ams.wip.co.nz/masterplumbers. Find instructions on how to sign up and order in the member area of the Master Plumbers website, under Branding.

Bro!! Three weeks in, the Movember PGD Industry Challenge had raised nearly $6,000! We’ll have the fundraising total in the next edition.

Lead-free plumbing products: mission possible

It’s been a long battle. Master Plumbers began lobbying for lead to be removed from new plumbing products about three years ago, having carried out independent testing on tapware purchased at random online.

The test results showed conclusively that products containing unacceptably high levels of this cumulative toxin were readily available for sale to unwitting New Zealanders.

Master Plumbers discussed the issue with the Ministry of Health and the Ministry of Business, Innovation and Employment (MBIE). CEO Greg Wallace also featured on TV, on the radio and in the papers, raising awareness of the risks to public health, particularly for pregnant women, babies and young children.

When MBIE consulted on the issue earlier this year, Master Plumbers made it very clear in its submission that lead should no longer be used in the manufacture of plumbing products in contact with drinking water.

This November, the first step towards a safer future was made, as MBIE confirmed its proposal to reduce the maximum allowable lead content for plumbing products that come into contact with potable water to a weighted average of 0.25%, in alignment with requirements in Australia.

This change to the Acceptable Solution for new plumbing products in the Building Code will take effect from September 2025, allowing time to raise awareness of the changes and provide manufacturers time to comply with the requirements.

There is still work to be done, but this outcome is a significant win in Master Plumbers’ campaign for household drinking water safety.

Congratulations to the two winners of the Master Plumbers and Masterlink Labour Day prize draw. Phil Jennens of Gas & Plumbing Solutions in Ngatea and Richard Graves of Inside Systems in Invercargill are set up for summer with their prize packages of a mini fridge filled with snacks, refreshing drinks and other goodies. Enjoy!

To celebrate plumbers around Aotearoa on World Plumbing Day, 11 March 2023, Master Plumbers and Milwaukee will have $9,000 worth of prizes to give away to Master Plumbers’ members! Keep your eyes on the prize—more details coming to the Master Plumbers Facebook page in the New Year!!

THIS

FROM MASTER PLUMBERS INCLUDES A POSITIVE OUTCOME FOR THE LONG-STANDING CAMPAIGN TO REMOVE LEAD FROM PLUMBING PRODUCTS.

GREENS SCHOLARSHIP WINNER!

The standard of entries was very high for this year’s Master Plumbers and Greens Scholarship, which made picking a winner particularly difficult. Congratulations to Reuben Matthews on winning the $2,000 scholarship to give your new career a real kickstart.

Reuben, who’s 18, started his plumbing and drainlaying apprenticeship with his uncle Corey Ford at Laser Plumbing Dunedin Central in July, having made the hard decision to leave his whānau in the Manawatu and move back to the city where he spent his first few years. “I grew up watching my uncle and I thought it seemed a pretty cool career,” he says.

Last year, Corey suffered a spinal cord injury and has been unable to return to work fully (read more about his experience on page 68). “I decided to relocate to Dunedin to help him out,” says Reuben. “I started off as a labourer but I am now a few months into my apprenticeship and really enjoying the work.”

Reuben, you’re a legend!

SELF-CERTIFICATION PILOT EXTENDS TO CANTERBURY

Following the successful trial of the Master Plumbers self-certification initiative for plumbers and drainlayers in Auckland, the pilot is being extended to Canterbury.

Master Plumbers is liaising with Christchurch City Council to help train a group of plumbing businesses in the region on the use of an app that enables them to submit photographic evidence of low-risk work to the council for remote inspection.

As the Master Plumbers 2022 survey shows (see over the page), achieving the goal of self-certification for plumbers and drainlayers is a top priority advocacy project.

COLUMNIST PAR EXCELLENCE

Huge congratulations to Sam Tyson for winning the Best Columnist/ Blogger Award at the Webstar Magazine Media Awards 2022. Sam, who is a Director on the Master Plumbers, Gasfitters and Drainlayers NZ Board, writes regularly in NZ Plumber about her experiences and learnings from running her New Plymouth-based plumbing company Climate & Plumbing, and the judges praised her no-nonsense, ‘robust’ writing style.

We are privileged to have Sam sharing her know-how and advice in the magazine. Ka rawe Sam!

IT’S A WRAP!

As the 2022 Plumbers, Gasfitters, and Drainlayers Board (PGDB) CPD Roadshow made its way round Aoteroa New Zealand, Master Plumbers and Masterlink enjoyed meeting with members and hosts at 34 trade show events all the way from Kerikeri to Invercargill.

Remember, CPD is a requirement when renewing your licence next year with the PGDB. If you didn’t get along to a session, you can do your CPD online at www.pgdb.co.nz/trade/cpd

Apprentice Reuben Matthews (left) with his new boss, uncle Corey Ford.

Masterlink HR Advisor Holly Timms and Master Plumbers Business Development Manager Alana Fourie at the Christchurch CPD trade show in July.

SURVEYING OUR MEMBERS

Business confidence

From the 2022 survey, sent out in September, it is encouraging to see 88% of respondents rating their business confidence as moderate to high, despite a recessionary forecast for New Zealand.

This confidence reflects continuing demand for the services of plumbers, gasfitters and drainlayers to help fulfil a significant pipeline of national construction activity. Even with the predicted decrease in activity to $41.7 billion by 2027, this still represents a major workload for our industry, given the critical skills shortages.

Top challenges

Not surprisingly, the shortage of tradespeople is the number one challenge for plumbing businesses according to survey respondents

(40%), with too much work ranking second, at 15%, and future job prospects third, at 11%. Taking a wider view, unlicensed tradespeople (25%) and apprentice training delivery (18%) were seen as key challenges facing the industry as a whole.

If worker shortages are to be addressed, it is essential that plumbing businesses

in New Zealand train a steady pipeline of apprentices. It was pleasing to see that over 70% of survey respondents are training at least one apprentice in their business, with 5% training 10 or more.

Apprentice training

Concerningly, however, only 56% of respondents said they are looking to take on an apprentice over the next 12 months, with reasons for not doing so including industry uncertainty and waiting for apprentice training delivery changes to be sorted. “We urge members to press on and speak with the Master Plumbers and Masterlink teams about how you can take on an apprentice now,” says CEO Greg Wallace.

Although New Zealand’s Covid restrictions have largely been lifted, global

The annual Master Plumbers survey provides an invaluable snapshot of business confidence in the plumbing industry, and the key challenges faced by plumbing, gasfitting and drainlaying businesses around the motu.

TOP 5 MEMBER BENEFITS

product supply chain impacts remain. Asked about supply chain restraints, 43% of respondents said this was affecting their business on a monthly basis, with 40% noticing a weekly impact.

Wellbeing focus

Faced with so many challenges, it comes as no surprise that respondents commented on stress and tired workers in their businesses. Master Plumbers has put significant focus on its Wellbeing on Tap programme since its launch in 2019, with business resources, videos, blogs and a wellbeing roadshow. So, it is good to see that 60% of respondents provide mental health and wellbeing support for their employees, with others commenting that they plan to offer more.

Members are also investing in the training and development of their teams, with 36% saying they spend, or plan to spend, over $,2000 per team member over the next year.

Membership benefits

When it comes to Master Plumbers membership, 86% of respondents say the support they receive is good to excellent. The top three membership benefits are the Master Plumbers brand (61%),

and deals (37%) and advocacy work for the industry (37%). The Master Plumbers Guarantee and HR support follow closely behind, each at 34%.

A very pleasing 88% of survey respondents think Master Plumbers does a good to excellent job in advocacy work, with half of all respondents putting selfcertification for plumbers and drainlayers top of the list of important projects.

Based on their total membership experience, 92% said they would be somewhat to very likely to recommend Master Plumbers to another business, with 78% saying they think it is somewhat to very important to consumers that they choose a Master Plumber, Gasfitter or Drainlayer for their job. The Find a Plumber tool on the Master Plumbers website backs up these views, with over 10,000 customer leads generated during the 2021/2022 year.

Training opportunities

When it comes to getting information from Master Plumbers, NZ Plumber magazine remains the preferred source (68%), followed by the Newstube member enewsletter (49%) and occasional Stop Press emails (37%). Use of the Master Plumbers Facebook group is growing year on year, with 28% now preferring to get their information this way.

Survey respondents provided many valuable ideas for future training topics in our annual training course programme. When developing the 2023 training timetable, Master Plumbers will take into account that the majority of respondents (66%) prefer in-person training courses, whilst ensuring that online and self-paced training opportunities are also available for those outside the main centres or who prefer this style of learning.

It was very clear from the survey that Master Plumbers must prioritise sustainable practices and mental health and wellbeing in the months ahead, with 63% and 51% of respondents respectively selecting these as key issues, followed by diversity at 13%.

A huge thanks to all members who responded to the 2022 Master Plumbers survey. The number of respondents was up 40% on last year. The survey provides valuable insights for Master Plumbers to reference when making decisions on our strategic direction for 2023 and beyond.

Congratulations to Ribeau Norton of Catapult Plumbing, who won our survey prize draw of free registration to the 2023 NZ Plumbing Conference!

“I enjoy being more involved in Master Plumbers; it has definitely helped our business and my personal development.”

SIGN UP TO POWERPASS WITH BUNNINGS TRADE

Bunnings Trade and Master Plumbers are delighted to announce a partnership that gives your business the opportunity to join the PowerPass membership programme or link your existing PowerPass account to access a range of exclusive benefits.

PowerPass is designed to make life easier for plumbers, giving you exclusive pricing on an extended range of plumbing essentials, including plumbing parts and tools, pipes, fittings and more. Plus, you’ll have access to customised pricing across Bunnings’ wide range of products—from trade quality power tools and hardware, building materials and maintenance supplies to the latest in innovative building solutions—all under one roof.

With a network of 50 locations nationwide, Bunnings’ Trade Specialists in store can help manage your orders, quotes and delivery. Plus, stores are open early until late, seven days a week for those last-minute or weekend jobs.

To join, log in to the Business Partner page on the Master Plumbers website: www.masterplumbers.org.nz/ dashboard/partners

Get to know the Master Plumbers team with our quick Q&As.

What does your day-to-day role entail?

My role covers all things administration and customer service. I answer phone calls and emails and help in whatever way I can around the office.

If you call the Master Plumbers national office, chances are you’ll speak to me.

What did you do before this?

I’ve come from a predominantly retail management background. I worked on a beauty counter as a makeup artist in a department store before moving into fashion. I was managing six different clothing brands within David Jones before I decided to make a change.

Can you tell us a bit about you?

What are you listening to right now?

My favourite type of music is hip hop but I’m also a big fan of a good old-fashioned singalong. I also love film, so you’ll often find me listening to podcasts about movies.

What’s your favourite book, movie or TV show? There’s too many to choose from! At the moment I’m reading the sequel to Dune in preparation for the upcoming movies, but I’m also looking for a new TV show to fill the gap left by the season finale of House of the Dragon

Where’s your favourite holiday spot?

NAME: Caitlin Wells ROLE: Administrator

I was born in the small mining town of Kalgoorlie, Western Australia, but was lucky enough to travel around a lot with my family. I’ve been in New Zealand for 15 years now, and Wellington for seven of them. I definitely consider Wellington home. My flatmates and I have just adopted a cat, so I won’t be going anywhere any time soon.

Cape Town. I went there as a teenager and would love to go back. The history is so rich and the scenery breathtaking. Closer to home, I love Papamoa for the beaches and the sunshine.

What do you enjoy doing in your spare time?

If I’m not spending time with friends and family, I enjoy reading, playing video games, and going to the movies. I also try to stay active by going for walks and to the gym.

NEW SILVER PARTNER: STORMWATER SYSTEMS

Stormwater Systems is a proudly Kiwiowned and family-operated business with a reputation for being at the forefront of sustainable water solutions. They’re respected as a team of creative thinkers and problem solvers, who develop solutions to meet water management challenges for projects of all sizes and budgets.

Their innovative solutions harvest rainwater that would otherwise be destined for vulnerable urban waterways, or ailing infrastructure, and reduce reliance on urban water supply.

Stormwater Systems is New Zealand’s exclusive Aquacomb® and FenceTank distributor and offers proactive support at all stages of the project lifecycle—from design to supply, installation and maintenance. They’re here to make your water management solution straightforward and hassle-free. Send your plans to them and their experienced

LATEST INNOVATIONS FROM AQUALINE

Aqualine Products Ltd have introduced several new products into the NZ market recently, as they continually look to distribute innovative products. This includes their Flexi flange range, Dishwasher cover plates, and multipurpose cover plates (get in touch if you would like a sample!).

The latest product range, just released, is their next generation Spartan Pex piping system from Forza Global.

Aqualine are the New Zealand distributors for Forza Global of Pex, Copper Press and Stainless Steel pipe and fittings for water and gas. Aqualine and Forza Global joined forces in November 2018, allowing Aqualine to strengthen and expand their piping offer in New Zealand, covering residential, commercial, and industrial applications.

Their Spartan range is a popular choice for plumbers across New Zealand, known

for its high quality and durability and the new Spartan Pex piping system is the latest addition to the range.

Aqualine Products recently appointed Gareth Withers as their new General Manager. Gareth joined Aqualine over four years ago as their National Commercial Manager, bringing with him a significant amount of product knowledge and strong relationships in the industry.

Gareth and the Aqualine team are excited to launch Spartan Pex, as the system offers a number of advantages over current systems. With a 50-year warranty and a no O’ring design for water and gas applications from DN16 to 32mm, it eliminates the requirement to ream with a simple fast and secure crimp.

Spartan Pex has a high-quality stainless-steel ring with DZR brass body, along with failsafe leak detection upon initial pressure testing.

For more information on all Aqualine products, including Spartan and Forza, get in touch with the Aqualine team today. T: 0800 889 914 orders@aqualine.co.nz www.aqualine.co.nz

team will develop a free custom stormwater solution that integrates seamlessly into your project, completely free of charge.

Get in touch with the team to experience the Stormwater Systems difference on your next project. Call 0800 110 808 or visit www.stormwatersystems.co.nz today.

The Stormwater Systems team are here to help.

Board Bios: JON

LEWIS

Get to know the Master Plumbers Board over the coming editions.

Jon Lewis has been President of Master Plumbers, Gasfitters and Drainlayers NZ since 2018, and serves on the Board’s Health and Safety, and Disciplinary Committees.

Jon has over 30 years’ experience of running plumbing companies.

He and his wife Jan founded The Lewis Plumbing Company (NZ) Ltd in Rotorua and, after many years and ready for a change of pace, sold the business in 2021. Jon and Jan continue to operate Backflow Prevention Ltd, which has also been in operation for the past 20 years.

Jon is a specialist in cross connection control and backflow prevention and regularly tutors, and consults with councils around New Zealand around water infrastructure.

As well as being on the Master Plumbers Board, he has a range of roles and responsibilities in governing and influencing the plumbing industry:

Standards Australia Working Group for Plumbing and Drainage Standards and Backflow Prevention Standard (2015) Standards NZ Working Group (2015) Water NZ Backflow Group—Master Plumbers’ representative (2015) WSP Opus tutor (2016)

Committee for Materials in Contact with Drinking Water (2021) PDG Technical Reference Group for Waihanga Ara Rau (2022)

A member of Master Plumbers for more than 20 years, Jon is a staunch supporter

WELCOMING FELICITY CAIRD

of the organisation’s industry advocacy role. He believes that by getting involved in committees and boards, tradespeople and practitioners play a critical role in bringing hands-on understanding to governance and decision making.

“You’ve got to think about what our members want, and what industry benefits there are for them. It’s important our industry has a voice and, to do this, you have to be open to discussion, ideas and concepts, and add value by making fully considered decisions.

“I have the ability to see situations from both sides, and I can change my way of thinking if I see there’s a better way of getting the right outcome.”

Training is another passion of Jon’s, and he believes every business owner should be training at least one apprentice. He sees this as a vital way of future-proofing the industry and passing knowledge from one generation to the next.

“I’m passionate about plumbing being a trade that people recognise as highly skilled and professional,” he says.

NEW MEMBERS

A warm welcome to new member businesses of Master Plumbers: Grammar Plumbing Ltd

– Auckland Morgan Plumbers Ltd

– Waikato

Soda Plumbing and Gas Ltd – Waikato

Wilco Plumbing Services – Wellington Plumb and Flow – Canterbury GoFox Plumbing Queenstown – Queenstown Lakes District Plumb South Ltd – Southland

WANT TO JOIN?

Master Plumbers is also very pleased to report that Felicity Caird has been appointed as an independent director of the Master Plumbers Board, bringing valuable outside thinking to the board table. Felicity works as a professional director and governance advisor at her business FJC Consulting in Wellington. Previous to this, she worked in in the public sector and for eight years at the Institute of Directors.

“I’m really excited to bring my governance skills and experience working in a membership organisation to Master Plumbers,” she says.

Master Plumbers NZ President Jon Lewis.

Felicity Caird became an Independent Director of the Master Plumbers Board in November 2022.

FIFTY YEARS YOUNG

Three generations of the Ryder family are involved in Oamaru family business Hiflo Plumbing, which celebrated its 50th anniversary this year.

Giant signs marking Hiflo Plumbing’s 50th anniversary were installed at Oamaru’s Brydone Hotel in October as the backdrop for a special celebration attended by about 70 staff, past and present.

Company founder Ian Ryder, 83, was amazed to realise some of the apprentices he trained are now pensioners themselves.

A slide show of images from through the decades played during the evening, prompting plenty of reminiscences. Ian was chuffed to note that all the apprentices Hiflo trained have stayed in that profession, some now working in Australia and the North Island.

He is also proud of how the company has helped many young people forge careers, supporting them through the education side of their training as well as the practical requirements.

A true family affair (from left): Ian, Daniel, Peter, baby Lewis, Helen and Brandon.

“Young ones are under a great deal of pressure these days,” he says. “It’s great to get young ones who can knuckle down.’’

Right from the start, Hiflo was determined to offer plumbing apprenticeships. They’re proud to be considered outstanding hosts for apprenticeships and have been extremely successful in national competitions for apprentices.

Family values

The business has become synonymous with service and family values since it was established by Ian and his wife Helen in 1972. Ian’s eldest son Peter did his own plumbing apprenticeship at the company and became managing director and co-owner with his wife, also called Helen, in 2004.

Peter and Helen even live next door to Ian in Oamaru. ‘‘We’re not an argumentative family,’’ says Peter with a smile.

The couple’s sons Brandon and Cameron also work at the company, along with their daughter Chloe’s husband, Daniel Warren.

Brandon, who is now a foreman and supervisor, was not sure at first what career to seek. But after working at Hiflo it became obvious to him, his father and grandfather that it was a natural fit. ‘‘He’s incredible,’’ says Peter.

Younger brother Cameron studied business management, accounting and marketing at university before deciding he loved the outdoors so much he wanted to be a tradesman. He is now finishing his plumbing apprenticeship.

Peter’s son-in-law Daniel was a dairy farm manager who had wanted to be a plumber from a young age. He has become a project manager and manager of Hiflo’s retail division.

Unlike some families, where sons are expected to follow their fathers into business, the Ryders chose their careers independently. Both Ian and Peter believed their children should be free to pursue their own interests.

They are delighted, though, that there are now three generations involved, and can’t help but wonder if Chloe and Daniel’s baby son Lewis will become the fourth.

Business growth

When Ian Ryder established the business, he was its sole plumber. He worked with picks, shovels and a small concrete mixer, and handled galvanised pipe, lead, soldering, cast iron and earthenware drainage.

Ian initially sourced a lot of work through local building firm de Geest Brothers, which later became de Geest Construction.

Cameron (right) and Daniel on the roof of The Lindis Lodge, a three-year project for Hiflo Plumbing.

“Balance in business is tough and time to ourselves is special,” says Peter. “It’s important to try and switch from work to things you enjoy and Helen and I love Arrowtown to get away.”

Hiflo installed plumbing in the houses built at Twizel for hydroelectricity projects in the 1970s, moved onto Cromwell, then installed hotel bathrooms all around New Zealand in the 1980s.

It set up bases at Ōtaki to cater for the Wellington market and at Huntly for Auckland. The following year, Ian headed to Australia for stints in Bougainville and Port Moresby on prefabricated housing projects with de Geest.

Back in Oamaru, Hiflo took on a Rockgas franchise in 1999. It eventually acquired four franchises, then recently sold the largest, the North Canterbury operation. It still has franchises in Oamaru, Mackenzie, and Mid Canterbury.

Ian stepped down when he reached the age of 80, having been semi-retired for a while before then. However, he always turned up when there was a smoko shout, Peter says.

Retail division

The company moved to its current site at the beginning of 2004, when Peter and Helen took over. ‘‘Dad bought the building and I bought the business,’’ says Peter.

What began as mainly installing fires evolved into retailing and is now Hiflo Heat & Home. It stocks a variety of wood, pellet, gas, and outdoor fires, spa pools, and Weber barbecues. As the business grew, staff numbers did too. They peaked at 42 before the Rockgas sale and now sit at 36—including seven apprentices.

Ian says when he entered the workforce in 1954, he had no idea it would lead to today’s family enterprise. ‘‘I’m looking forward to the boys coming into the business over the next phase, as I get time to play golf!” he says.

This story is based on an article that first appeared in The Oamaru Mail.

Left: Perhaps Daniel and Chloe’s baby Lewis will represent the fourth generation of the business!

Below: Hiflo Plumbing became a member of Master Plumbers in 1981.

INTELLIGENT IRRIGATION KNOWS WHICH PLANTS NEED WATER

Rain Bird is the world’s largest manufacturer of irrigation technology, leading the industry with innovative systems designed to conserve water and maximize efficiency.

At the heart of Rain Bird’s passion for water conservation lies a commitment to the design and manufacture of high-quality products and The Intelligent Use of Water ™

For more information on the Hydroflow range visit hydroflow.co.nz or scan the QR code.

OUT & ABOUT

All the latest action from around the Master Plumbers branches and associations.

Rallying in Auckland

Tickets sold out in double quick time for the Master Plumbers Auckland social event in October, with participants among around 15,000 fans turning up to enjoy the exciting Jack’s Ridge Haunui stage of the Repco Rally New Zealand weekend. The 6.77-kilometre test, which was run twice on the final day of the event, had been constructed by local landowner Andrew Hawkeswood in preparation for the World Rally Championship’s return to New Zealand shores. With VIP entry, breakfast, lunch, afternoon tea and drinks for the Auckland Master Plumbers attending, it was a day to remember, with Finnish driver Kalle Rovanperä sealing the title—the youngest ever World Rally Champion.

Thousands of spectators turned up to get a fine view of the rally racing.

Drivers at the rally said the manmade Jack’s Ridge stage was fantastic, with some great jumps.

New President for Southland

After six years and a lot of dedication, Graeme Lowen decided it was time to pass on the reins and the opportunity to step into the President’s role was offered. Richard Graves of Invercargill’s Inside Systems took up the role in September. “I am excited to continue the great work undertaken by our Southern executive team over the past years in supporting our members.

“Our goals during my term are clear: get existing members more involved! They have a lot of good ideas in the plumbing trade and are running successful businesses. We also want more members to come along to our social events, which are a good opportunity to engage with like-minded people, to learn and simply have fun.

“Also important to me is supporting our young apprentices—the future of Master Plumbers— and to continue building relationships with our sponsors who support us, getting in behind the products they endorse.”

Photograph: Geoff Ridder

Photograph: Geoff Ridder

Charity auction raises over $20,000!

This November, the Master Plumbers Wellington and Hutt Valley/Wairarapa branches hosted a Wellbeing Charity Dinner. Guest speaker Alex Ness, from New Zealand Rugby, delighted the audience with an inspirational speech. There were awesome auction items and raffle prizes up for grabs during the evening and proceeds went to MATES in Construction New Zealand, with over $20,000 raised!

Genning up on gas

Master Plumbers Volcanic Plateau branch enjoyed hands-on water heater servicing sessions plus a new gas fire product showcase at a series of Rinnai Training Events at Arikikapakapa Golf Rotorua in October.

Close to 200 people attended this Masteryear'sPlumbers Waikato Awards Night at the Wintec Atrium in Hamilton.

Winners for Waikato

Congratulations to all the finalists and winners at the 2022 Master Plumbers Waikato Awards Night, held at the Wintec Atrium in Hamilton in September. Special mention to Waikato Master Plumber of the Year JT Carter Plumbers, based in Te Aroha, and to Waikato Apprentice of the Year James Roberts of Cambridge-based Good Buggers. Julena Phillips of JT Carter received the Waikato Industry Excellence Award, CF Reese Plumbing was awarded Waikato Training Leader of the Year, and the Waikato Outstanding Services to the Industry Award went to Lance Cuff of Hamilton City Council.

Bay of Islands meet & greet

Justin Worsley of Halo Trade Advantage was the guest speaker at a meet and greet event in Waipapa earlier this year. Food, drinks, a quiz and prizes were all on offer at the event, which was aimed at bringing Master Plumbers members, apprentices and admin support teams together in the Te Tai Tokerau Northland region.

Peter Carter of JT Carter collecting the 2022 Waikato Master Plumber of the Year Award with JT Carter’s Julena Philips, winner of the 2022 Waikato Industry Excellence Award. Waikato President David Whitfield (left) and Vice President Mike Wilson presented their awards.

Sponsor’s cup winner

Ross Higgins of Dux with, from left, Sean Waddell of Marley, Ursula Christey of Iplex and Kane Williamson of Hirepool.

David Whitfield receiving the cup on behalf of the Master Plumbers Waikato with, from left, Reuben Cutts of Auckland and Darren Steer of Bay of Plenty.

Fishy tales

A great time was had by Master Plumbers Auckland, Waikato and Bay of Plenty and sponsors at this year’s fishing contest. Ross Higgins of Dux took out the sponsor’s cup and the Waikato Master Plumbers won the trophy for the biggest fish caught on the day!

New President for Volcanic Plateau

Scott McBeth is the new President of the Master Plumbers Volcanic Plateau branch. Scott runs Taupo-based McBeth Plumbing and Gas, having taken over the family business when his father Ralph retired. Ralph has been involved with Master Plumbers for as long as Scott can remember, and now it’s Scott’s turn!

“My main motivator was to assist in growing the branch and getting more engagement from members,” he says. “Aaron and Sarah Jamieson and their previous committee have done a great job to get the branch to where it is.

Bay

Wellbeing in Hawke’s

Master Plumbers, Electricians and Builders got together in Ahuriri Napier in early October for a joint wellbeing event. MC’d by Adam and Megan from The HITS Breakfast Show, the event was all about sharing strategies for managing mental health in the workplace, and where to go for support. Presenters on the night were Master Plumbers Wellbeing Guy Kereama Carmody, mental health advocate Mike King, and Māori health specialist Dr Jacquie Kidd of the Auckland University of Technology.

“Having been in the industry for more than 20 years now, I felt the timing was right to help out. I happened to be in Rotorua at one of the meetings when I was given the opportunity to put my name forward for the position. I was bloody nervous to be fair, as being in front of people is not really where I usually put myself, but I am happy I did.

“We have an awesome executive team that consists of Aaron and Sarah, my sister Nina Andrews, and Matthew Adams. They are all enthusiastic about planning events. We recently teamed up with Rinnai to hold a hands-on continuous flow water heating training course and it was a great success. Upskilling opportunities like this are very valuable to companies and their staff so I think we will see them increasing across the branches.”

Doing the rounds

The Master Plumbers Canterbury 70th Annual Golf Tournament was held in October. “We had a great turnout with over 100 plumbers and their staff, and 10 Master Plumbers Business Partners join us on the day,” says Association Secretary Lisa Duston. “We were very happy to see players from Menzies Plumbing travel from Timaru to join us too!

“Plumbing World and Mico kindly sponsored drinks, and other sponsors around the course had BBQs, giveaways, and games. Masterlink supported our Wellbeing on Tap programme by providing plumbers on the 6th hole with healthy food and drinks—no alcohol to be seen!”

Whitehead Plumbing are golf course sponsors, so it was great to see their business logo and the Master Plumbers logo on show on one of the golf carts!

Huge thanks go to Maurice Ford, long-standing member, now retired, of Master Plumbers Canterbury, and to Michael Diver for leading the organisation of this annual event.

Maurice and Michael were among the winners on the day, with Mark Whitehead, Paul Olsen, Dean Gillespie and Colin Williams also taking home cups for the trophy cabinet!

Minimalist MK2

Introducing the Methven Minimalist MK2 Collection.

The new Methven Minimalist MK2 collection features showers, mixers for the bathroom, kitchen and laundry, pop-up wastes, and now includes: VJet™ showering technology – The user can seamlessly transition from an invigorating shower spray through to a gentle mist, and everything in-between. VJet™ is suitable for mains pressure above 150kpa. Easy-switch universal in-wall bodies – Allows for ease of installation, and the ability to refresh the design without changing the plumbing.

The Methven easy-switch universal in-wall bodies are all WaterMark certified. The standard shower mixer and wall mount basin/bath mixer in-wall bodies have male connections, while the separate diverter mixer has female connections.

The Fastflow II shower mixer harnesses the high pressure of cold water to increase the pressure of hot water. This increases the flow through the mixer and results in a better shower experience on unequal pressure. Select the appropriate primary nozzle to suit the pressure of the hot water system: Mains pressure – no primary jet (as supplied)

Fastflow II has an updated mounting bracket that allows the mixer to be installed in cavities to a 50mm depth, and can be fixed in front, or on top, of a fixing support. For thin wall linings (eg, acrylic liners), align the front edge of the spacer on the bracket to the horizontal support. For thicker wall linings (eg, tiles), align the front edge of the bracket to the horizontal support.

The Minimalist MK2 Fastflow shower mixer is suitable for use in installations with wall lining from 2mm to 30mm thickness.

Fastflow II allows for static leak testing up to 1,500kPa.

Committed to conserving water for generations to come, the Methven Minimalist MK collection features lower flow rated products including 4-star overhead showers and 6-star tapware.

The collection is available in chrome, black and PVD brushed nickel and is designed and engineered in New Zealand and backed by Methven’s industry leading warranty—a lifetime warranty on showers, and 20 years on tapware.

Methven Minimalist MK 2 shower system and shower mixer.

MASTERLINK UPSKILLING COURSES AND WORKPLACE ASSESSMENTS ARE

MAKING THE WORLD OF DIFFERENCE TO APPRENTICES.

Learning in action

Covid lockdowns set some Masterlink apprentices back on their training progress, as they were unable to attend block courses. Masterlink stepped in to help, gaining agreement from training providers to develop a workplace assessment process that reduces the need for block course attendance. Business Development Manager Pete Shields has been visiting apprentices on site to conduct a Masterlink Workplace Assessment in specific skills. Pete recently visited fourth-year plumbing, drainlaying and gasfitting apprentice Max (shown here), to assess pre-floor waste systems installed by Max, who is responsible for all the plumbing and waste systems at this residential property. He passed with flying colours, so will not have to attend the block course covering this topic.

Max’s host Layne Watson is stoked that his apprentice can remain on the job instead of leaving to train off site at such a busy time. And Pete is delighted to help Max get closer to completing his apprenticeship. One step closer to the finishing line!

TOP IN WAIKATO!

Congratulations to Jason Beijerling, who won the Masterlink Best All Round Apprentice Award at the recent Master Plumbers Waikato Awards. Jason is hosted by CF Reese Plumbing, who took out the Training Leader Award on the night.

Masterlink apprentice Matenga Taihuka, hosted by Plumbing & Gas Works, won Best All Round Completed Year 2 Apprentice.

Ka rawe!

Max says he finds the Masterlink Workplace Assessment process amazing in helping him get back on track to complete his qualifications in the expected five-year timeframe.

Jason Beijerling accepting his Waikato Masterlink Best All Round Apprentice Award from Masterlink RM Russell Walsh (left) and Master Plumbers Waikato President David Whitfield. Matenga Taihuka receiving his award from Mark Lunjevich of Greens and David Whitfield. Matenga's korero definitely showed others how it could be done!

MASTERLINK TRAINING:

AN ADDED BONUS!

All Masterlink apprentices can access additional, exclusive Masterlink Training to take their skills to the next level. Apprentices who successfully complete all the modules of the online Power Tool Safety Course receive a complimentary Makita Hammer Driver Drill kit with battery and charger. Nice one!

Be in touch with the friendly Masterlink team with any queries about the Masterlink Training programme: training@masterlink.co.nz

OUR CPD WINNERS

There were plenty of prizes to be won at the Masterlink and Master Plumbers stand during the PGDB CPD Roadshow. Congratulations to all the winners, who got to pick from a whole range of goodies, including this Makita Cordless Coffee Maker, won by Mathew Lee who runs Mairehau House Ltd in Christchurch.

Mathew is a Certifying Drainlayer using his skills on the properties his company builds. Masterlink Regional Manager Sam Timlin was delighted to deliver the prize, which included some fine, congratulatory coffee from Coffee Supreme!

GET TO KNOW THE TEAM

Evie Allen ADMINISTRATOR

Evie Allen took up the Masterlink Administrator role in September, looking after the needs of Masterlink apprentices and Regional Managers, from handling paperwork to booking block courses and health and safety training.

Born and raised in Wellington, Evie is in her first year out of college and comes to Masterlink from hospitality roles. “So, like some of our apprentices, I am starting off in a different role and looking for ways I can progress within my career,” she says.

She loves the team environment and friendly banter at Masterlink, and says she’s very happy to be working for a company that genuinely values its employees.

Outside of work, Evie takes regular piano lessons (“Mum forced me to start when I was younger and there were plenty of fights leading up to going—and I ended up loving it”) and loves reading. “And of course, a cheeky night out!”

She’s looking forward to water-skiing and biscuiting when summer arrives.

Bruce, a first-year year Masterlink drainlaying apprentice, hosted by David & Lu Plumbing, can put his new power tool safety knowledge to good use with his Makita Hammer Driver Drill kit!

Masterlink RM Sam Timlin (left) presents Mathew with his prize.

Masterlink milestones WELCOME

Jack Anderson is the first apprentice to start his apprenticeship through Masterlink’s Gateway 2.0 programme. Jack impressed Tauranga Hardware and Plumbing so much during his 10 weeks’ work experience that they offered him an apprenticeship! Jack (second from right) is shown here with Masterlink BDM Pete Shields (centre) and members of the Tauranga Hardware and Plumbing team.

Early starts are no problem for Kevin Watt (below), who spent 10 years as a baker before making the move to a plumbing apprenticeship. Kevin has just started at host business Next Level Plumbing in Auckland, and is getting stuck in on the tools, learning the basics.

A warm welcome from the Masterlink whānau to our new apprentices—and huge thanks to their host employers.

Kevin Watt

Next Level Plumbing, Auckland

Jack Anderson

Tauranga Hardware & Plumbing

Riley Black

Baxter and Nielson, Invercargill

Harry Lockton

Mander & Co, Wellington

Aaron Dudley

Clyne & Bennie, New Plymouth

William Ballantine

Matt the Plumber, Methven

Sian Hancy

Heron Plumbing, Auckland

Ryan Evans

Cutts Plumbing Drainlaying & Gas, Auckland

Connor Graham

BOI Plumbing & Gas, Kerikeri

Ryan Garters

CBD Plumbing, Christchurch

GET IN TOUCH

GET THE JOB DONE FASTER

The new Mico Trade App and Trade Portal are now available!

Mico are all about making your life easier. The Mico Trade Portal and Trade App are the result of listening to their customers and making digital tools that ensure Mico are faster, more accurate and more efficient.

The Mico Trade Portal and Mico Trade App also provide you with more control and flexibility over your orders. Saving you time and money, and getting the job done faster.

“At Mico our goal is to Make it Easy for our Customers, in everything we do,” says Mico General Manager Richard Doig. “For over 75 years we have been doing that with our branches and great staff right across New Zealand.

“It is very exciting to now be implementing a modern Trade Portal and Trade App that will make it very easy for our customers digitally too. Putting access to a Mico branch into the pocket of every Mico customer and letting people interact on their terms—whenever and from wherever they want!”

Packed with features that keep your team on the tools

The Mico Trade Portal and Mico Trade App are designed to be an easy way to access everything Mico—whether you’re in the office, at home, on site or at a branch. From buying online, to team access and permissions; everything is aimed at saving you time and money, getting the job done faster. All this with one registration to access both the Trade Portal and Trade App.

MICO TRADE - ANYWHERE - ANYTIME - EVERY TIME.

Download the app today

Check out mico.co.nz/plumbing for more information.

Access both the Mico Trade Portal and Trade App with just one registration.

Floor

SUCCESSION PLANNING

DO YOU HAVE A SUCCESSION PLAN?

AUTHOR: NICK WALKER

After 20 years of owning and running Rawlinson Plumbing & Gas in Rotorua, Dave Sander has stepped back into a more leisurely contracting role, having groomed Shane Luke to take over the business over the last few years.

“Succession has always been on my mind,” he says. “I could carry on for the next 10 years or so, but it came down to a lifestyle choice. I didn’t want to do this until I retire.”

Shane came into plumbing after 20 years working in dairy farming and had ideas of owning his own plumbing business one day. He told Dave about his plans early on in his apprenticeship, and they had an agreement he could buy Rawlinson’s when the time was right.

The right energy

“It takes a special type of person to buy a business, and Shane just had the right energy,” Dave says. “He’s a very confident guy and he doesn’t do things

halfway—he does them properly. He ticked all the boxes, and I knew he’d make it work.”

“I thought it would be a good business to buy,” Shane says. “It’s been in the community for more than 45 years, the systems are all set up, the staff are already here, and it’s got a good clientele base.”

It might sound premature preparing an apprentice to be a business owner before they’re even qualified, but as far as Dave’s concerned, that’s an advantage.

“Getting someone to buy a business isn’t easy— most guys start as one-man bands. I knew the best way would be to train someone up with a plan of them taking the business over from me.

“It meant I could mentor him and really set Shane up, so he knew what it was all about when he took over.”

Shane had toyed with the idea of starting his own company but saw far more positives in purchasing an established business.

Business smarts

Dave Sander used to call Shane Luke his apprentice. Now he calls him his boss. And it’s a succession plan that’s working really well for both.

Shane Luke and wife Sara, new co-owners of Rawlinson Plumbing & Gas in Rotorua, with son Nathan, who’s a Masterlink plumbing apprentice at the business, and daughter Tiffany, who does their sales and marketing.

Kickstarting the conversation

“When you’re a one-man band, if you take a holiday, you’re not getting paid. If you’re under a house and the phone rings for an urgent job, you can’t get to it.

“But when you have a company, and people working for you, you still have an income when you’re not working. You don’t have to buy all the gear and vehicles and get it up and running from scratch. And when you’re already working there, you kinda know how it works already.”

and some of it was a bit complicated, but we both agreed on what we wanted, and we communicated really well all the way through, so from that side of things it was pretty easy.”

“Dave’s been really good,” says Shane’s wife Sara, who now works in the office. “He just said, ‘You can have it for this price,’ and we agreed, and went off and made it happen.”

Staying on part-time

Dave has stayed on as a contractor working three days a week. It’s taken a little bit of time to get used to the new dynamic, but he says the setup essentially gives both him and Shane and Sara what they want.

Taking over the business is the feather in the cap of an extremely busy time for Shane, but he wouldn’t have it any other way. In between working on the tools and purchasing Rawlinson’s, he also studied for, sat and passed his Certifying Gasfitter, Plumber and Drainlayer exams.

There’s also the learning curve of being an employer. Son Nathan is a Masterlink plumbing apprentice at the business, and they also employ daughter Tiffany in sales and marketing.

Plan well in advance

DAVE

Shane kickstarted the conversation that led to the sale, and both he and Dave say the process was fairly straightforward from there.

“It feels like it’s happened really quickly,” Shane reflects. “There was a lot of paperwork,

“I still need an income, but I only wanted to work three days a week. That suits Shane because I can still contribute, and because he’s not yet a registered certifier, I can do the supervision and all the signing off.

“He’s still learning how to run the business too, so we sit down for an hour or so every week to talk about things. I don’t want to get another job just yet—I feel like I’ve still got a lot to offer the industry.”

For Dave, his big takeaway for other plumbing business owners is to start thinking about their succession plan well before they want to retire.

“In the last six months, I’ve had a lot of businessmen, who’ve seen my plan work, come up and talk to me about it. You don’t have to work your butt off right up until you retire. I’m not wasting my experience, I have some flexibility, I’m spending time with my daughters and my golf handicap has improved. It’s really good.”

“I could carry on for the next 10 years or so, but it came down to a lifestyle choice.”

SANDER Rawlinson Plumbing & Gas

Shane was the Master Plumbers Volcanic Plateau 2021 Apprentice of the Year.

Understanding restraints of trade

employment has ended. The two categories of ‘behaviour’ that need to be avoided are:

1. Non-solicitation: such as poaching customers, employees, suppliers and contractors

2. Non-competition: seeks to prohibit an employee from setting up their own business and/or working as an employee for a competitor of the employer.

The subject of Restraint of Trade (RoT) was the focus of media attention in early 2022. TV personality Tova O’Brien declared she was leaving her position as political editor with Mediaworks and starting a new role on a radio breakfast show with TodayFM. The problem for Tova was her employment contract contained a RoT clause that forbade her from working for the rival company for three months following the termination of her job.

The case was argued at the Employment Relations Authority (ERA) where Tova lost, as the RoT was deemed, for the most part, enforceable. Since then, a Member Bill to ‘prohibit the use of restraints of

trade in employment agreements for lower and middle income employees’ has been introduced to Parliament.

What exactly is a trade restraint?

Restraint of trade provisions are commonly used by employers to protect their commercial or proprietary interests. However, they are void (both unlawful and unenforceable) unless they can be established as reasonable.

The two restraint of trade provisions often used in combination are non-competition clauses and non-solicitation clauses. It is a provision in the employment agreement intended to restrain an employee from acting in a particular manner once their

A RoT must be given thorough consideration and customised to your business and circumstance in order to be deemed reasonable. The ‘out of thin air’ RoT clause is a gamble that might not withstand examination by the Authority or Court.

Give Master Plumbers HR a call if you’re thinking of including restraint provisions in a new employment contract.

Lisa Duston from the Master Plumbers HR team is available to Master Plumbers members to discuss any employee situation. Contact Lisa on 021 245 1704 or email lduston@masterplumbers.org.nz

Sadly, Xmas can also often be a time for family disagreements. Everyone gets together and maybe there is too much drink and old niggles come to the surface. If you have a bit of a stoush with a family member and feel sad about it, reach out and bury the hatchet. It’s best to let any negative feelings go and move forward with those relationships.

Usually, it’s the people closest to us who bear the brunt of our frustrations, and family get togethers can add to the stress, while also being a nice to time to connect. Remember to find ways to recognise when your bucket is getting full.

Moving into 2023, it will be back to reality and time to think about work, staff and staying well in the year ahead. Think about a reset and get into good habits for the New Year. I don’t really believe in New Year’s resolutions as they mostly fall over, but just thinking of a few things to focus on to stay in good health never hurts. Remember the Wellbeing on Tap 5 Pillars: Mind, Connect, Nourish, Sleep and Active. Take care over the holiday season and remember to reach out if you need a yarn.

I hope you have a restful break and manage to get time with friends and family. For me the Xmas break will be about long, sunny days hanging with family from Australia, which will be a blast.

Sometimes over the Xmas and New Year period, we slip back into habits that aren’t necessarily great for our physical wellbeing. Exercise can slide, we may start to have a few too many drinks every day and healthy eating can go out the window. (See some great Xmas nutrition tips from Kelly Hyland on the next page!)

About the author: Need to talk? Master Plumbers members and their teams can get in touch with registered social worker Kereama Carmody on the 0800 Wellbeing Number during normal business hours. Details in the member log-in at www.masterplumbers.org.nz (under Wellbeing on Tap).

wellbeing on tap

KEREAMA CARMODY

Master Plumbers Wellbeing Guy

Restraints of trade can be included in employment contracts to prevent employees doing certain things if they leave, as Master Plumbers HR Manager Lisa Duston explains.

Guilt-free Christmas eating

Want to fit into your work gear next year? Follow these 5 tips to a guilt-free holiday season.

One Christmas dinner isn’t going to blow my waistline… right? It’s true, one day won’t do much harm but—and you may already be experiencing this—Christmas Day often becomes more like Christmas Month! Social occasions add up and belt notches loosen. However, these simple tricks will help you enjoy the holiday season guilt free.

1.

Start the day right

Breakfast kickstarts your day and prevents grazing later on. Some favourites include:

ü Wholegrain toast with: eggs & spinach/ peanut butter & sliced banana/cottage cheese & avocado or sliced tomato

ü Greek yoghurt with fresh fruit & natural muesli

ü Oats or Weet-bix with fruit/nuts/ seeds & low-fat milk

2. Move more, sit less

The holidays are a great time to start getting into shape. Find something you enjoy, so you continue to exercise once normality

kicks back in. Upping the unplanned exercise is equally important for ‘moving’. Walk more, take the stairs, park further away, and stand whilst on the phone.

3. Plan ahead

If you are out and about this holiday, plan to take nutrient rich snacks to avoid reliance on fast-food outlets:

ü Fruit

ü Mixed nuts

ü Cheese and crackers

ü Veggie sticks with hummus/cottage cheese

ü Greek yoghurt with fruit/nuts/seeds

ü Plain popcorn

4. Mindful eating

What you eat is only half the story. How you eat also plays a role. Mindful eaters—those who eat when hungry, stop when full, eat slowly, eat distraction free, and enjoy their food—tend to have lower body weights, a greater sense of wellbeing, and are less likely to have eating disorders.

5.

Re-think your drink

Drinking your calories is a ticket to weight gain. Avoid tight work gear next year by:

ü Keeping hydrated (water) throughout the day

ü When drinking, alternating alcoholic drinks with water (1:1)

ü Plan some alcohol-free days

ü Try ¼ juice to ¾ soda water for a lower sugar fizz drink.

About the author: Kelly Hyland is the Administrative Manager for Alex Hyland Plumbing Ltd. She has a Masters in Dietetics, a Graduate Diploma in Teaching, and is passionate about ensuring a healthy working environment in the trade industry. Kelly worked as a registered dietitian and as a science teacher before buying the plumbing business with her husband Alex.

AUTHOR:

Corey Ford, co-owner of Laser Plumbing Dunedin Central, has been fighting for the past 17 months to recover from a freak accident that temporarily paralysed him from the neck down.

Supported by his wife Cherie and their sons Nikau (11) and Ihaia (seven), he has inspired those around him by not letting his accident define him, focusing instead on what he can do instead of what he cannot.

“When I was early in my recovery, I was told by a doctor that one day I’ll be glad my accident happened. I’m not there yet, but I’m getting there.”

No feeling from shoulders down

In June last year, mid-basketball game, Corey was knocked unconscious after an accidental collision with another player.

“I’m still not exactly sure what happened. When I came to, I was lying on the court. I couldn’t feel anything from my shoulders down.”

The next thing he remembers is waking up on the cold ground.

“My best friend Tony McEntyre, he’s a firefighter, was right by my side when it happened. He braced my neck and put me in a secure position until the paramedics arrived.”

Corey Ford and his father Murray, co-owners of Laser Plumbing Dunedin Central.

By sheer luck, a second firefighter and a doctor were also nearby to help Corey.

“I was really lucky they were all there. If I had moved during that time, I could have severed my spinal cord and never regained feeling.”

The highs and lows of recovery

The days that followed were a blur. Corey remembers the pain like his body was burning from the inside, and how scared his family was.

He was first taken to Dunedin Hospital, then Christchurch Hospital, and eventually Christchurch’s specialist rehabilitation centre, Burwood Hospital, to start recovery.

There he was told he had central cord syndrome—a type of spinal injury caused by a sudden twist of his neck, putting pressure on the spine. Despite age and good health on his side, doctors were careful to remain neutral about his recovery, making no promises that he would walk again.

Helping him stay strong during this time was support from family and friends. Corey’s wife, Cherie, a te reo Māori teacher, took 10 weeks off work to be by his side, while his mum made sure their sons were looked after and his dad took care of the business. A Givealittle page was also set up by his brother and brother-in-law, raising just under $15,000 to help get the family back on its feet.

“My wife was my rock. You hear about when people have accidents they go into survival mode, that’s what she did. I had

Recovery from a major accident can take a toll on the injured person’s emotional wellbeing, as they deal with the impacts on their physical health and ability to work. NZ Plumber talked to Dunedin plumber Corey Ford about his experience.

LOIS OLDEHAVER

Corey, Cherie and their sons Nikau and Ihaia enjoying a well-deserved break in Fiji after his injury. “My wife was my rock,” says Corey of Cherie’s support after the accident. some really dark days coming to terms with what had happened but knowing I had her, and my friends and whanau definitely gave me the push I needed. I never felt alone.”

Surpassing doctors’ expectations, Corey did in fact start to regain some feeling early on in his rehabilitation and was thankfully able to walk again. First with the aid of a walker at three weeks, and then, amazingly, at five weeks, walking short lengths unassisted.

“I remember one doctor walked in and checked my notes and then said to me, ‘Wow, you shouldn’t be doing that’. That was a good feeling.”

Corey’s quick recovery meant he was discharged in 10 weeks instead of the planned four months.

To keep his spirits high after arriving home to a Level 4 lockdown and isolation, Cherie would leave the words ‘Kia kaha, kia māia, kia manawanui’ (be strong, be brave, be steadfast) for him to wake up to. “Little things like that helped me through the hard times after the hospital. They became our family motto.”

What life looks like now

These days, pain and fatigue are Corey’s daily reminders of his accident. He also has only minimal sensation in his legs, torso, feet, and hands.

Though he worries sometimes if this is as good as it’s going to get, 17 months on, his recovery is going to plan.

He’s been able to return to his business part-time, for 12 hours a week as part of ACC’s back-to-work programme, and is enjoying having normality back in his days.

“When people see I can walk, they assume I’m cured which can be a common

ACC WELLBEING RESOURCES TO SUPPORT INJURY RECOVERY

ACC research shows that helping an injured employee stay connected to their workplace is good for their physical and mental recovery. It encourages social interaction, routine, and a sense of purpose, which all contribute to a better recovery.

ACC has created some resources to help employers understand their role in recovery at work and start the conversation with their injured team members.

ACC has also partnered and invested with organisations such as the Mental Health Foundation of New Zealand and Mentemia, which all have a common purpose of helping employers work towards having a mentally well workforce, with the aim of preventing injuries happening at work and keeping their people safe.

Find the resources at www.acc. co.nz/for-business/supportingyour-injured-employee-torecover-at-work

misconception. My journey definitely isn’t over, it’s just all about the small gains now.”

In terms of what’s next for Corey, he’s excited about the idea of getting back on a construction site. His goal is to build up his hours so his father Murray Ford, the business co-owner, can retire.

“My dad was close to retiring before my accident happened. He, along with my other colleagues, really stepped up to keep everything moving and I’d love for him to be able to step back completely.”

As for his home life, his sights are set on getting back on the water with his whanau, who are keen wakesurfers and wakeboarders.

His advice now to anyone going through something tough—always remember that tomorrow’s a new day, and no matter how bad today is it can always be better tomorrow.

Learning to walk again—17 months after the accident, Corey is back to his business part-time, for 12 hours a week, as part of ACC’s back-to-work programme.

Ireceived a letter from the New Zealand Police recently saying an incident had been reported to the Community Roadwatch Programme by a member of the public.

They had identified me as the owner of a vehicle that had been driving inconsiderately by tailgating another vehicle. The letter went on to say the person who witnessed the incident was sufficiently alarmed by the driving to report the matter to Police, stating this person perceived the way our vehicle was being driven at the time was not safe.

I was not the driver, and on talking to the tradesperson who was driving, he and his supervisor had been working on a job in Hawera, and they were gunning it back to New Plymouth to go to the PGD Board CPD training that started at 2.00pm. It had been pouring with rain, they were drenched, and wanted to get changed before going to the training.

Tailgating not a good look

This is not the first time one of our vehicles has been reported for unsafe driving by a member of the public. I received a phone call from another business owner, saying he had followed one of our guys’ vans into work at around 7.00am and our guy was driving like a wanker. That he was tailgating the vehicle in front of him, following way too close. Business owner to business owner, he said, it’s not a good look.

I had a talk with the driver, and we discussed safe distance driving and, “Yeah yeah yeah, I’ll be more careful,” he responded. Two weeks later I get another call from the same man telling me he had followed our guy again into town this morning and, he’s still driving like a wanker!

After that second call, I arranged for a driving instructor to assess his driving and go through the road rules with him. Not sure if it sunk in or not, but to date I haven’t had another phone call about his driving. It may have something to do that he has since moved to the South Island!

I have had other incidents where members of the public have taken the time

to contact us to let us know about the bad driving of our people on the road. Such as driving while talking on their phone, eating a pie while driving, cutting a corner and going through the stop sign, pulling out in front of a car dangerously, speeding and overtaking other vehicles in wet conditions, shooting red lights. I am sure there are many more I don’t know about, that have not been reported.

Your mobile billboard

Aside from the obvious health and safety consequences of dangerous driving there

is also the damage to your brand. Your vehicles are your company’s best form of advertising. They are your mobile billboard telling everyone who you are as a business and what you do. When one of your drivers is seen driving recklessly or is not courteous to let others have the right of way, it may cause that member of the public to think twice before using you.

The man who rang me twice, the member of public who reported us to the Police, the other phone calls I have received, all potential customers who I am sure will not be calling us anytime soon.

About the author: Sam Tyson has been Managing Director of Climate & Plumbing since 2010. She is an active member in the industry and, with a background in strategic business development, shares the knowledge and experience gained from her award-winning business to help others obtain better results in their businesses. Sam is a Director on the national Master Plumbers Board.

If your tradespeople are unsafe or uncourteous at the wheel, it can damage your brand, says Sam Tyson.

ARE FAIR PAY AGREEMENTS FAIR?

The Fair Pay Agreements Act 2022 is the biggest change to employment law in 20 years. Find out what it could mean for your business in our Q&A with Duncan Cotterill.

Q1: What is a fair pay agreement (FPA)?

A: A fair pay agreement (FPA) is an agreement that applies to all workers across entire industries or occupations. It provides minimum terms and conditions of employment for an industry as a whole, regardless of specific employers.

An FPA must cover various matters, including: commencement and expiry dates; who is covered; normal hours of work; details of wages, including minimum base wage rates, overtime, and penalty rates; training and development; and leave entitlements.

Parties to the agreement (business owners and their employees, for example) will also be required to discuss (but not required to agree on) other matters including: the objectives of the proposed agreement; health and safety requirements; and arrangements relating to flexible working and any redundancy.

The FPA must apply for a minimum of three years and a maximum of five years.

Q2: What’s the aim of the Fair Pay Agreements Act? How does it differ from having minimum wage/training wage requirements in my business?

A: The aim of the Act is to “improve labour market outcomes in New Zealand.”

This is through enabling employers and employees to enter into industry-wide or occupation wide collective bargaining, with the aim of establishing minimum employment terms for the occupation or industry in question.

It’s likely then that the minimum wage and training requirements will overlap with minimum employment terms in a FPA.

Q3: Would there be an overarching fair pay agreement for the plumbing, gasfitting and drainlaying industry? Or would it be for the construction industry as a whole?

A: The million dollar question! As currently drafted, the Act enables a FPA to cover entire sectors and industries, so there is potential for an overarching agreement. To be involved in the bargaining, a plumbing employer would have to be able to explain how they can represent the interests of plumbing employers, or plumbing employees.

The bargaining itself will be conducted by unions on behalf of employees, and employer associations on behalf of employers. In

certain circumstances, including for example if there is no association available to represent employers, the bargaining may be conducted by what the FPA Act describes as “default bargaining parties”.

The FPA Act also includes what is known as a “backstop policy”, where, if there is no party willing to represent one side in the bargaining, the other party (most likely a union) will be able to apply to the ERA to set the terms of the FPA. This means that it is possible that FPAs could be imposed on certain industries without any negotiation or employer input.

Q4: When the Act comes into effect on 1 December, does this set the FPA framework in motion and, if so, how long do industries have to create an FPA?

A: Yes it does, but keep in mind that industries or unions are not required to have an FPA. 1 December will simply mean that a party can initiate bargaining for an FPA—see Q7 for who is eligible to do this.

The FPA Act creates a framework for bargaining by:

setting out a general duty of good faith; creating processes for initiating, bargaining, and finalising an FPA; providing processes to resolve disputes that may arise; and establishing regulation-making powers to give full effect to FPAs.

Once an intention to bargain has been indicated, the CEO of MBIE must assess the application for the bargaining to be officially initiated. After that, there are notification requirements to interested parties, such as other plumbing employers, and ratification and voting processes.

In short, if either party delays things, the FPA will be referred to the Employment Relations Authority (ERA) to fix the terms of the FPA/check for compliance. Once an FPA is approved by the ERA, it must be ratified by covered employees and employers.

Q5: Plumbers don’t have a union, so who might develop an FPA for our industry?

A: Refer to Q3 – this has been one of the biggest criticisms of the Act so far. When the bill was introduced, the Government was keen for BusinessNZ to play a role representing employers and they declined to do so, leaving no obvious alternative (although they now have one month to decide whether they want to be a bargaining party).

Remember, there is no requirement to have an FPA. It is more that plumbing employers will need to participate if an interested party initiates the FPA process.

Q6: Could Master Plumbers be involved in bargaining for and representing employers?

A: Organisations such as BusinessNZ and Master Plumbers, Gasfitters and Drainlayers NZ Inc made submissions on the Bill prior to it becoming law. They were concerned that they would not have the expertise and/or resources required to negotiate and bargain for FPAs.

This is in part because representing parties will have several obligations imposed on them, including notification and communication obligations, and each party must also ensure that Māori employers and employees are represented effectively.

The Authority can make a determination if a dispute is not otherwise resolved.

Q7: Will my business be asked if I support an FPA for our industry?

A: Whether or not you are a member of any employer organisation, an FPA will likely still apply to you, and you may not be asked whether you support it. This is because the FPA Act enables any eligible union to initiate bargaining for an FPA if it meets either a representation test or a public interest test.

The representation test is met if at least 1,000 employees, or 10% of the employees who would be within the coverage of the proposed FPA, support the application to initiate bargaining.

The public interest test is met if employees who would be within the coverage of the proposed FPA: receive low pay; and meet one or more of the following criteria:

• they have little bargaining power;

• they have a lack of pay progression (for example, pay rates only increase to meet minimum wage requirements);

• they are not adequately paid, considering factors such as working long or unsocial hours (for example, working weekends, night shifts, or split shifts), and contractual uncertainty, including performing short-term seasonal work or working on an intermittent or irregular basis.

All employers of covered employees will be included in the FPA.

Q8: How can I or my employees get involved in giving feedback on any draft FPA for this industry?

A: There are some onerous notification obligations imposed on the unions by the Act. For example, a union that has had an application to initiate bargaining approved must notify other relevant unions and

employers of that approval. So all things going to plan, you would get involved by this early notification.

The Act also provides that employees are entitled to attend two FPA meetings in relation to a proposed agreement: one meeting in relation to a proposed variation and two meetings in relation to a proposed renewal or proposed replacement of an FPA.

In terms of your involvement as an employer, this would require you to be classified as a representing party (ie, able to represent the plumbing employers covered by the FPA).

Q9: Would I have to use an FPA for my industry instead of my business’s own employment agreements?

A: Think of the FPA as a ‘minimum standard’ employment agreement for employees in the PDG industry. If you are offering your employees terms that are better than those in the FPA, you will likely not need to exchange your employment agreement for the FPA.

When an FPA has been finalised, it applies to all employers within its coverage, whether or not they participated in the bargaining process.

Likewise, all employees within coverage would receive the new minimum employment terms, whether or not they are union members.

Employees and employers will still be able to negotiate their own agreements outside of the FPA, but only if the terms do not fall below those set out in the FPA.

Q10: Would I have to use an FPA for all my staff, from execs and managers to qualified tradespeople and apprentices?

A: The FPA will state who is covered by it, so you will know which positions you need to use it for.

An FPA may cover, and provide different entitlements for, different classes of employees, such as apprentices (the legislation specifically refers to those who would be covered by a starting-out wage or a training wage). The agreement can also have different classes depending on the type of role, or the location of the employee.

Any different classes in the FPA would be determined at the bargaining stage.

About the author: Kirsty Wallace is a Senior Associate at Duncan Cotterill in Wellington, specialising in employment law. Contact Kirsty on 022 6177 100; kirsty.wallace@duncancotterill.com; duncancotterill.com

MODERNISING GST

AUTHOR: BRETT CROMBIE, STRAIGHTEDGE ACCOUNTING

From 1 April 2023, GST rules are being ‘modernised’, with the purpose of making life easier for small businesses. Below are two of the main changes that are likely to affect plumbers and trade businesses.

1. Changes to expense claims

Currently, there is a need to hold tax invoices for any purchases that cost more than $50. A tax invoice is a particular type of document, which needs to have the words ‘tax invoice’ written on it in a prominent place.

Strictly speaking, if a business does not hold the tax invoice, it is unable to claim the GST on the expense. This is frustrating, especially for trade business owners who are always on the road and moving from place to place. Over the years, plenty of tax invoices have been lost down the back of the dashboard or in a forgotten nook of the work van.

The new rules are more flexible. Rather than needing to hold a tax invoice, the new requirement is to hold ‘taxable supply information’. This new term includes tax invoices, as well as other forms of information such as supplier agreements, contracts or bank statements showing the transaction occurred.

While it is still a good practice to keep hold of tax invoices, spending time hunting around for those lost fuel receipts will become less important.

2. Issuing invoices— what they need to show

The new rules from 1 April 2023 also affect the information required to be shown on ‘taxable supply information’. The sale amount will determine what is required, as shown in the table on the right.

For businesses using cloud accounting products such as Xero or MYOB, which populate invoices with default information, it is likely to be easier to simply include all the information in the table for all invoices issued. Doing so will save switching invoice

Name and registration number of supplier

Taxable Supply Information (for sales under $200)

Taxable Supply Information (for sales over $200 but under $1,000)

Taxable Supply Information (for sales over $1,000)

Yes Yes Yes

Name and address of recipient Yes

Description of the item or service supplied Yes Yes Yes Amount to pay Yes Yes Yes

Statement showing how much GST has been charged

One or more of the following: The recipient’s physical address, phone number, email, trading name, NZBN or website

Yes Yes

Yes

Address of physical location of recipient Yes

Date of the supply Yes Yes Yes

formats depending on the sale amount.

To ensure your business is ready for these changes, it is timely to check that your invoice templates contain all this information. If you are still unsure, consider bringing up the topic of GST modernisation next time you talk with your accountant to get their view on how the changes might affect your business specifically.

About the author: Brett Crombie is a trade specialist accountant at Straightedge Accounting. For assistance developing a business plan, or for tax and accounting services, contact Brett on 021 301 022 or email brett.crombie@straightedge.nz

The days of being told off by your accountant for losing GST receipts are coming to an end, with new recordkeeping laws soon in place.

Career starters

Young people in rural areas can face challenges finding employment—and the Mayors Taskforce for Jobs provides funding to help them take the first step into a career.

AUTHOR: JE T’AIME HAYR

When Masterlink Business Development Manager Pete Shields heard about the Mayors Taskforce for Jobs (MTFJ) programme from Hauraki District Council Coordinator

Julie Stephenson, inspiration struck. Soon, the wheels were set in motion to help young plumbers, gasfitters and drainlayers in rural New Zealand take that first step into apprenticeships.

“For the programme to succeed, we need to connect people to opportunities, so linking MTFJ and Masterlink was ideal since part of my job is to find candidates for host employers throughout the country,” Pete says.

Funding opportunities

There are very real challenges facing young people looking for employment in rural areas and small towns. Firstly, there are fewer job opportunities. Secondly, funding the apprenticeship setup costs (basic PPE and tools at around $2,800) is daunting. That’s where MTFJ steps in and the programme is proving to be a tangible solution.

“When a rural host employer asks Masterlink to help find them an apprentice, or if they have someone they want to sign up, MTFJ funds those setup costs if they are operating in that area. The benefits are twofold: rural businesses that have struggled to find skilled workers are employing locals, and young people are getting a step up on a sustainable career path. With MTFJ covering those start-up costs, they are work-ready on day one and don’t start out in debt.”

Career path support

The programme support goes further than finances. “These young people feel that someone is backing them and helping them to succeed. As their Masterlink mentor, I’m in regular contact and visit face to face every month for their first year,” Pete says.

What’s more, the MTFJ programme is focused on putting young people on a career path. “An apprenticeship requires a five-year commitment, so they obtain a recognisable qualification, giving them access to employment anywhere in New Zealand or overseas,” says Pete.

First-hand experience

Brian Woodroofe, owner of Woodroofe Plumbing in Paeroa, has taken on two apprentices, Kahn Andersen-Gillies and Carter Tahitahi, through the Masterlink MTFJ programme and is happy with the outcome. “From an employer’s point of view, it’s very easy as the admin is taken care of, which is a huge plus.”

Brian also appreciates that Masterlink organises block courses to give his

Brian Woodroofe, owner of Woodroofe Plumbing in Paeroa, with apprentices Kahn and Carter, successfully taken on through the Masterlink Mayors Taskforce for Jobs programme.

apprentices hands-on experience in a workshop environment in aspects of the job they may not experience as part of his team. “The block courses ensure they get a well-rounded educational experience, which is important for their growth and skill set,” he says.

And as for the apprentices? It’s thumbs up from them too. One year into his apprenticeship, Kahn Andersen-Gillies says it’s been great not to have to worry about paying off the set-up fees. Plus, he can see real potential for his future with the skills he’s learning on the job.

Carter Tahitahi has also been doing his apprenticeship with Woodroofe Plumbing for just over a year and appreciates the financial assistance from MTFJ, which allows him to focus on learning. “Everything about this job is enjoyable, and every day is different. I’ll be doing this for life now.”

MAYORS TASKFORCE FOR JOBS: AN OVERVIEW

Local mayors, in partnership with the Ministry of Social Development, launched the Mayors Taskforce for Jobs (MTFJ) as a small Covid-19 recovery pilot in 2020. MTFJ is now an successful communitybased employment initiative that has placed more than 3,000 young people into rural and provincial employment in the past two years. In the last financial year, more than 1,800 NEETS (youth not in employment, education, or training), youth, Covid displaced, and people living with disabilities were placed into employment, exceeding the target by 25 per cent.

For more information, visit www.mtfj.co.nz

Basil Carpenter had nearly completed a degree when he decided he wanted to get a trade instead.

AUTHOR: PETER WHITE PHOTOGRAPHER: LOGAN WEST

Basil Carpenter’s decision to leave his degree before he completed his Bachelor of Business majoring in accounting and project management was a big one at the time.

But as he nears the end of his five-year plumbing, gasfitting and drainlaying apprenticeship, he has no regrets.

“On one of my summer breaks at uni, I went and worked for one of my dad’s

clients, who has a farm out in Pukekohe. I realised that I was going to be much happier working with my hands and getting a job that has critical thinking in that field, rather than in an office,” says Basil.

“I had worked in an office before, and it was not that enjoyable for me. I’ve got dyslexia so sitting in an office is not so good for me compared to being outside.”

Basil works for McDermond P&G Solutions in Auckland with his apprenticeship organised through Masterlink.

“I am in maintenance and renovations work with plenty of critical thinking and no two jobs are the same. Each time you have to go about solving the problem a different way than you have in the past.

“I find that quite enjoyable and there is good variation of work, so I am not doing the same thing over and over again. That’s what I love about plumbing.”

In July, Basil was one of 10 Masterlink apprentices to win a fully funded 16-day Masterlink Outward Bound Leadership Course Scholarship.

“Honestly that was amazing. It was the hardest thing I have ever had to do in my life and was also the best thing I have ever had to do in my life. The one thing I took the most from it was how it teaches you resilience. For me, it was quite nice to reinforce leadership stuff I have done in the past.

“Masterlink have been very helpful from the start. They gave me some tools to begin with that I can use in the plumbing trade and helped me out with a host company.”

Basil attended King’s College in Auckland. In Year 13, he took Technology, English, Economics and PE.

“For any high school to be looked at as good, it is all about university entrance. At the time I decided to go to university to do my degree, I was not sure what I wanted to do.

“If I can give a recommendation to anyone, it would be to take as many subjects as you can and then find out what you want to do. Take a break, get some work experience, just get out of your comfort zone.”

The trades are booming at the moment with plenty of vacancies and endless opportunities in the future. Basil says school leavers should consider their options.

“Do your research on what you want to do, find a good company that has good variety of work and don’t be afraid to ask for help.”

This article first appeared in Leaving School #25; oliverlee.co.nz

STAYING CONNECTED

Do you have a chance to mix with your workmates during the day?

As I work on site, I only really go to the workshop to pick up or drop off gear. So, I tend to mix mostly with the other two in my team on site or with colleagues if I’m sent to another site.

We have an on-site toolbox talk once a week where we get together to discuss health and safety issues for the job we’re working on. It could be working at heights or slippery surfaces, for example. The main contractor also has a weekly toolbox talk and our supervisor feeds that back to us.

We also catch up on our smoko and have a yarn about any concerns.

How do you get to know the rest of the Heron Plumbing team?

Our work dos give us a chance to mingle. The go karts were rained off at our mid-year do but food and drinks was still a go, and we have a Christmas do coming up. And there’s always a bit of banter at the workshop when you collect your gear or drop it back.

How do block courses fit in with your day-to-day?

I don’t do much gas or drainlaying at work, so my block courses at MIT are a chance to learn the basics.

Before you go to your next block course, you get a study guide on what you’re going to cover, and you have to complete an online assessment at home. Then you get practical training on the topic at block course, followed by a theory assessment.

If you don’t complete the online assessment beforehand, you can’t get onto the course.

Sounds like you have to be quite selfmotivated to learn?

It’s funny—I hated learning in my last year at high school, but I enjoy the challenge now.

When I left school, I did a plumbing pretrades course at MIT. At the end, Masterlink

Regional Manager Colin Kilpatrick gave a talk about Masterlink apprenticeships, and I liked the sound of it. I’d looked for a job myself and had no luck. Colin signed me up with Masterlink and my first host was just two minutes from where I live.

Colin helps motivate me to study. He always hits me up about the next block course and getting my online assessment done. He also comes to see me on block course, though he hasn’t brought me a coffee yet!

Pete Shields at Masterlink also comes on site to me and other apprentices whose block courses were delayed by Covid

lockdowns. He can assess us on the job, so we don’t have to wait until the block course to be signed off. That also means we only have to spend three days on the course rather than five.

Sebastian is a third-year Masterlink plumbing, drainlaying and gasfitting apprentice, hosted by Heron Plumbing in Auckland. He currently works in the commercial division of the business.

In the second of our new series on the day-to-day of a plumbing apprentice, Sebastian Sekene talks about team bonding, workshop banter, and going on block course.

“I hated learning in my last year at high school, but I enjoy the challenge now.”

And finally...

10 MINUTES WITH... Russell Walsh

ALPINE TREKKER

Familiar to plumbers in the central North Island for his role as Masterlink Regional Manager, Russell Walsh is also a bit of a mountain goat...

AUTHOR: SAM DAY

How did you get into alpine trekking?

Twenty-six years ago, I set out with my soon-tobe wife on my first major alpine trek, of Nepal’s Annapurna Circuit. On a particularly narrow stretch of track, with a half-kilometre vertical drop below and a half-kilometre cliff above, we rounded a bend and were confronted with a donkey train. We stopped, the donkeys didn’t—I was knocked off, and found myself clinging to a donkey as I hung over the drop! I managed to be pulled back up eventually, and since then have completed another two major treks in Nepal, and one in Peru.

Tell us about your most recent trip

This October, I trekked to Annapurna Base Camp—a different route from the Annapurna Circuit—with my friends Simon and Michael, both very adept trekkers.

After a night in Kathmandu, we took a flight to Pokhara and began our trek at Naya Pool, which is an hour-and-a-half drive from the city.

We slowly climbed from 1,495 metres on the first day, up through alpine villages, oak and rhododendron forests, and alpine streams—by day five we were 3,210 metres up as we saw sunrise over the Himalayas from a site called Poon Hill. On day nine we reached Annapurna Base Camp at an altitude

of 4,131 metres, the highest point reached on the trek. After a few days of meandering back down we found ourselves in Pokhara again.

What were the challenges and highlights?

After a few days of intense hiking, no matter the track, your body muscles start to lock up, and it’s always a challenge mitigating that. Seeing the Himalayas at sunrise from Annapurna Base Camp makes the pain completely worth it—it’s truly a magical sight.

An unexpected challenge (and highlight) was that we missed our connecting flight in Singapore, which meant we were placed in a five-star hotel and were able to spend some time exploring the city.

Any advice for would-be alpine trekkers?

Overall, you do need to be fit, but it is not overly taxing. The locations are mind-blowing as are the people. It’s relatively inexpensive—my latest trip cost just four and a half thousand dollars, including airfares and stays in four-star hotels, and if you go with a guide and with porters (as we did this time), it is doable for most people.

What do you plan to knock off next?

My current next trek plan is to do Everest Base Camp and Island Peak in November 2024.

Russell Walsh flying the flag for Master Plumbers on his latest Himalayan hike.

No elbow?

No problem!

“A plumber has used a tee in place of an elbow,” says Grant Crotty of Plumb Source, who sent in this pic. “Only using the dust cap as a blank. How would you sleep at night?”

A first for everything

“Makes a change from seeing them on S pans,” says Craig Tremeer of this photo he sent in. “The screw to hold the nucon is a first as well.”

Isolated incident

Thanks to Nathan of NT Plumbing & Gas for sending this one in. “Two isolation valves on a wetback! Now have been removed.”

Plastic fantastic And another sent in by Craig. “Hemp used on plastic nipples sealed onto building wrap. Three of them on one house to connect hose taps.”

REPORTING YOUR CONCERNS

If you come across dodgy work that concerns you, let the Plumbers, Gasfitters and Drainlayers Board (PGDB) know. Email complaints@pgdb.co.nz or fill in their online complaints form at www.pgdb.co.nz/trade/make-a-complaint

Please note: The PGDB’s Report a Cowboy app has been discontinued.