Better Business Bureau by Omaha World-Herald

beware of fraudsters phone, email scams aim to separate you from your money inside free community programs page 5W top 10 scams page 7W â&#x20AC;&#x2DC;can you hear me?â&#x20AC;&#x2122; page 8W

Omaha WOrld-herald Special SectiOn march 19, 2017

SUNDAY, MARCH 19, 2017

OMAHA WORLD-HERALD

Better Business Bureau ®

There are more than 30 million businesses in North America.

Our Job? To help you find the ones you can trust.

Start with BBB® at bbbinc.org!

ACCOUNTANTS – CERTIFIED PUBLIC Seim Johnson, LLP 18081 Burt St., #200 Elkhorn, NE 68022 402-330-2660 rthompson@seimjohnson.com seimjohnson.com

ADULT DAY CARE

Friendship Program, Inc. 7315 Maple St. Omaha, NE 68134 402-393-6911 friendship_program@hotmail.com friendshipprogram.com

APARTMENTS

Robert Hancock & Co. 1925 S. 64th Ave. Omaha, NE 68106 402-393-2210 info@roberthancockco.com roberthancockco.com

APPLIANCES – MAJOR SERVICE & REPAIR

All Appliance Service, Inc. 7016 Maple St., #12 Omaha, NE 68104 402-553-0900 allappser@hotmail.com allapplianceservice.biz

ASSISTED LIVING CENTERS & ADULT FAMILY HOMES

New Cassel Retirement Center 900 N. 90th St. Omaha, NE 68114 402-393-2277 info@newcassel.org newcassel.org

SilverRidge Assisted Living & Memory Support 20332 Hackberry Drive Gretna, NE 68028 402-332-4280 lisaarp@silverridge-gretna.com silverridge-gretna.com

ATTORNEYS & LAWYERS

The Law Office of Eric R. Chandler, PC, LLO 319 S. 17th St., #522 Omaha, NE 68102 402-933-6858 info@ericchandlerlaw.com ericchandlerlaw.com

AUTO BODY REPAIR & PAINTING Benson Body & Paint, Inc. 2430 N. 84th St. Omaha, NE 68134 402-391-5875 john@bensonbodyandpaint.net bensonbodyandpaint.com CARSTAR Auto Body 5413 S. 72nd St., #107 Omaha, NE 68127 402-331-0520 necarstar.com CARSTAR Auto Body 3304 N. 120th St. Omaha, NE 68164 402-498-9400 necarstar.com CARSTAR Auto Body 4827 N. 90th St. Omaha, NE 68134 402-571-5348 necarstar.com

CARSTAR Auto Body 2051 K St. Lincoln, NE 68510 402-475-8441 necarstar.com

AUTO DEALERS – NEW CARS

AUTO REPAIR & SERVICE

Gold Coast Automotive, Inc. 1310 Gold Coast Road Papillion, NE 68046 402-339-9443 goldcoastauto@earthlink.net

Baxter Ford South 9203 S. 145th St. Omaha, NE 68138 402-896-6000 rmenicucci@baxterauto.com baxterfordsouth.com

Lantz Bros. Service Center 2917 Keystone Drive Omaha, NE 68134 402-571-4569 lantzbros@cox.net lantzbrosautorepair.com

Huber Chevrolet Co., Inc. 11102 West Dodge Road Omaha, NE 68154 402-496-0220 hubercars.com

Mad Hatter Muffler & Brake 2531 S. 140th Ave. Omaha, NE 68144 402-330-2286 madhattermuffleromaha.com

Huber Cadillac, Inc. 11102 West Dodge Road Omaha, NE 68154 402-496-5400 hubercadillac.net

AUTO SEAT COVERS, TOPS & UPHOLSTERY

Plaza Buick GMC, Inc. 11911 I St. Omaha, NE 68137 402-593-4000 plazaomaha.com

AUTO DEALERS – USED CARS Sonny Gerber Auto Sales 4021 Cuming St. Omaha, NE 68131 402-558-7400 sonnygerberauto@aol.com sonnygerberautosalesinc.com

Mark’s Place 7726 Irvington Road Omaha NE 68122 402-572-4322 mmugerson@aol.com marksplaceautoupholstery.com

AUTO SERVICE – WINDOW TINTING Automotive Appearance – MR. TINTz 3325 S. 66th Avenue Circle Omaha, NE 68106 402-399-9292 jjk612@gmail.com mrtintomaha.net

BBB serving Nebraska, South Dakota, The Kansas Plains and Southwest Iowa is supported by approximately 10,000 Accredited Businesses that have voluntarily committed to adhere to BBB’s Standards of Trust. The companies listed are the sponsors of these pages in the interest of consumer education. A complete list of BBB Accredited Businesses can be found at bbbinc.org. BBB does not endorse or recommend any company, product or service. Start With Trust® at: 402.391.7612 – 800.649.6814 – bbbinc.org

OMAHA WORLD-HERALD

AUTO TRANSPORTERS & DRIVE-AWAY COMPANIES Road Warriors Express 10008 Sapp Brothers Drive Omaha, NE 68138 402-891-7138 solutions@rdwarriors.com rdwarriors.com

BANKS

Arbor Bank 16949 Lakeside Hills Plaza Omaha, NE 68130 402-964-0595 helpingyougrow@arborbanking.com arborbanking.com Midstates Bank 1851 Madison Ave., #732 Council Bluffs, IA 51503 712-755-2126 mkenealy@msbna.com midstatesbank.com Two Rivers Bank 555 S. 19th St. Blair, NE 68008 402-426-9500 Two Rivers Bank 130 W. Eagle St. Arlington, NE 68002 402-478-4114 2riversbank@2riversbank.com 2riversbank.com

BATHTUBS & SINKS – REPAIR & REFINISH

Electrostatic Painting by David Dowland Bennington, NE 68007 402-572-8880 espainting@msn.com electrostaticpaintingbydavid.com

BATTERIES – STORAGE/RETAIL Action Batteries Unlimited, Inc. 7911 J St. Omaha, NE 68127 402-339-1667 edward@actionbatteries.com actionbatteries.com

BOXES – CORRUGATED & FIBER MANUFACTURER Omaha Box Company 2501 N. 21st St. E Omaha, NE 68110 402-346-8411 sales@omahabox.com omahabox.com

CARPET & RUG CLEANERS

Professional Carpet & Upholstery Cleaning 13502 Giles Road, #D Omaha, NE 68138 402-895-6201 procleaningomaha.com

CHIMNEY CLEANING Matney Construction Omaha, NE 68164 402-498-4463 dmatney@cox.net matneymasonry.com

SUNDAY, MARCH 19, 2017

The Chimney Doctor Omaha, NE 68137 402-719-7374 reddawgenterprisesinc@gmail.com thechimneydoctorne.com

CLEANING SYSTEMS PRESS – CHEMICAL Hotsy Equipment Co. 8902 S. 145th St. Omaha, NE 68138 402-330-4343 hotsyequipment.com

COIN DEALERS – SUPPLIES DSS Coin & Bullion 1906 S. 13th St. Omaha, NE 68108 402-342-9153 dsscoin@yahoo.com dsscoinandbullion.com

CONCRETE CONTRACTORS

A+ Heartland Concrete Construction Omaha, NE 68127 402-731-2094 Moore Brothers Construction, Inc. 12119 S. 124th Ave. Papillion, NE 68046 402-339-3938 patmoore22mbc@gmail.com

CONTRACTORS – GENERAL H2C Construction, LLC Papillion, NE 68046 402-999-1880 info@h2const.com h2const.com

Hill Custom Homes, Inc. 4249 State Hwy. 133 Blair, NE 68008 402-426-2428 bhill@hillcustomhomes.net hillcustomhomesinc.com

CONSTRUCTION & REMODELING SERVICES

Bob’s Home and Business Repair, Inc. 3004 N. 76th St. Omaha, NE 68134 402-397-7336 bobs_home_repair@yahoo.com bobshomerepairinc.com Nastase Contracting, Inc. Omaha, NE 68164 402-680-5199 nick@nciomaha.com nciomaha.com

CREDIT UNIONS

Omaha Federal Credit Union 3001 S. 82nd Ave. Omaha, NE 68124 402-399-9001 cherylmathis@omahafcu.org omahafcu.org SAC Federal Credit Union 7148 Towne Center Parkway Papillion, NE 68046 1-800-222-0392 contactcenter@sacfcu.com sacfcu.com

DENTISTS

Whitman Dental, DDS, PC 900 S. 74th Plaza, #300 Omaha, NE 68114 402-884-1002 info@whitmandentalomaha.com whitmandentalomaha.com

DRYCLEANERS

Max I. Walker Cleaners & Launderers 1616 Burt St. Omaha, NE 68102 402-558-3677 info@maxiwalker.com maxiwalker.com

DUCT CLEANING

DuctMedic Air Duct Cleaning 10163 J St. Omaha, NE 68127 402-829-3828 info@ductmedic.com ductmedic.com

ELECTRICAL – CONTRACTORS

A-1 United Heating, Air & Electrical Co., Inc. 4972 F St. Omaha, NE 68117 402-593-7500 amber.kempenar@a-1united.com a1united.net

ELECTRICIANS

David’s Electric 1651 N. 42nd St. Omaha, NE 68111 402-553-1565 david@elc.omhcoxmail.com davidselectricomaha.net Mustang Electric Inc. 13805 Marinda Circle Omaha, NE 68144 402-991-6069 d13coleman@cox.net mustang-electric.com Precision Lighting & Electric, LLC 13401 S. 234th St. Gretna, NE 68028 402-510-7230 precisionelectric@cox.net omahaselectrician.com

FARM MANAGEMENT

Farmers National Company 11516 Nicholas St., #100 Omaha, NE 68154 402-496-3276 info@farmersnational.com farmersnational.com

FINANCIAL PLANNING CONSULTANTS Morey-Voorhees Financial Services 11225 Davenport St., #109 Omaha, NE 68154 402-502-9399 john.morey@raymondjames.com raymondjames.com/moreyvoorhees Pinnacle Bank 18081 Burt St. Omaha, NE 68022 402-697-5990 pinnbank.com

FIRE EXTINGUISHERS

General Fire & Safety Equipment Company of Omaha, Inc. 5641 S. 85th Circle Omaha, NE 68127 402-556-6100 info@gfsomaha.com gfsomaha.com

FIRST AID SUPPLIES

The Cure, Inc. 4950 Grover St. Omaha, NE 68106 402-553-8816 dan@thecuresafety.com thecuresafety.com

FLOOR LAYING, REFINISHING & RESURFACING

David Wood Floors Company, Inc. 5875 S. 77th St. Ralston, NE 68127 402-537-9663 dwf@davidwoodfloors.com davidwoodfloors.com

FUNERAL HOMES

Crosby-Kunold-Burket-Swanson-Golden 11902 West Center Road Omaha, NE 68144 402-333-7200 crosby-burket.com Heafey Heafey Hoffmann Dworak Cutler Mortuaries Bel Air Chapel 12100 West Center Road Omaha, NE 68144 402-391-3900 heafeyheafey.com Heafey Heafey Hoffmann Dworak Cutler Mortuaries West Center Chapel (Reopening in 2017) 7805 West Center Road Omaha, NE 68124 402-391-3900 heafeyheafey.com Heafey Heafey Hoffmann Dworak Cutler Mortuaries Bellevue Memorial Chapel 2202 Hancock St. Bellevue, NE 68005 402-291-5000 heafeyheafey.com Heafey Heafey Hoffmann Dworak Cutler Mortuaries Vinton Street Chapel 2466 S. 16th St. Omaha, NE 68108 402-346-1144 heafeyheafey.com Kahler-Dolce Mortuary 441 N. Washington St. Papillion, NE 68046 402-339-3232 kahlerdolcemortuary.com Korisko Larkin Staskiewicz 5108 F St. Omaha, NE 68117 402-731-1234 comments@klsfuneralhome.com klsfuneralhome.com

SUNDAY, MARCH 19, 2017

Start with trust

BBB STANDARDS FOR TRUST

Better Business Bureau (BBB) is a private, nonprofit organization established in 1912. Its vision is an ethical marketplace where buyers and sellers trust each other. Its mission is to be the leader in advancing marketplace trust. BBB accomplishes this by: » Setting standards for marketplace trust

» Encouraging and supporting best practices by engaging with and educating consumers and businesses

» Celebrating marketplace role models

BETTER BUSINESS BUREAU CONTACT INFORMATION Omaha metro area 402-391-7612

OFFICES Omaha headquarters: 11811 P St.

Lincoln metro area 402-436-2345

Regional offices Lincoln: 300 N. 44th St., Suite 100

South Dakota area 605-271-2066 Kansas Plains area 316-263-3146 Outside Omaha metro area 800-649-6814 BBB Senior Line 877-637-3334 (toll-free) Website www.bbbinc.org

FUNERAL HOMES

Roeder Mortuary, Inc. 2727 N. 108th St. Omaha, NE 68164 402-496-9000 jon@roedermortuary.com roedermortuary.com Roeder Mortuary, Inc. 4932 Ames Ave. Omaha, NE 68104 402-453-5600 jon@roedermortuary.com roedermortuary.com

Wichita, Kansas: 125 S. Washington St., Suite 100 SPEAKER SERVICES BBB offers a free speaker service. To book a speaker for your organization, call BBB in Omaha at 402-898-8526. In Lincoln call 402-436-2345, ext. 8600.

GUTTERS & DOWNSPOUTS Affordable Gutter Protection Omaha, NE 68135 402-740-6169 rmjdurand@yahoo.com

HEARING AIDS & ASSISTIVE DEVICES

Roeder Mortuary, Inc. 11710 Standing Stone Drive Gretna, NE 68028 402-332-0090 jon@roedermortuary.com roedermortuary.com

Central Plains ENT & Audiology Center 8005 Farnam Drive, #204 Omaha, NE 68114 402-502-6970 michellem@centralplainsent.com centralplainsent.com

FURNITURE – RETAIL

HEATING & AIR CONDITIONING

Nebraska Furniture Mart 700 S. 72nd St. Omaha, NE 68114 402-397-6100 contact.us@nfm.com nfm.com

GLASS – PLATE AND WINDOW

Albertson Brothers Glass, LLC 8901 N. 30th St. Omaha, NE 68112 402-451-0555 general@abglass.omhcoxmail.com albertsonglass.com

A-1 United Heating, Air & Electrical Co., Inc. 4972 F St. Omaha, NE 68117 402-593-7500 amber.kempenar@a-1united.com a1united.net

Bogatz Heating & Air Conditioning, Inc. 20132 Husker Drive Gretna, NE 68028 402-332-3053 info@bogatzheating.com bogatzheating.com

» Creating a community of trustworthy businesses and charities

SEARCHING FOR A BUSINESS? BEGIN WITH BBB

Sioux Falls, South Dakota: 300 N. Phillips Ave., Suite 100

Quality Glass & Mirror Services, Inc. 14242 C Circle Omaha, NE 68144 402-339-3737 kevinrk@qualglass.com qualityglassomaha.com

» Calling out and addressing substandard marketplace behavior

BBB Accredited Businesses must meet BBB Standards for Trust. They have pledged to support the objectives and standards of fair advertising and ethical business practices. Not all businesses qualify for BBB accreditation. » Businesses that meet BBB’s high standards are invited to seek BBB accreditation. » Businesses deemed to meet Accreditation Standards are presented to the BBB board for review and acceptance as a BBB Accredited Business. » BBB Accredited Businesses commit to respond promptly to complaints forwarded by BBB and to make a good-faith effort to resolve complaints through self-regulation.

GP Fleck & Sons, Inc. 124 S. McKenna Ave. Gretna, NE 68028 402-332-3480 brenfleck1@cox.net Hans Heating & Air Conditioning, Inc. 9103 S. 147th St. Omaha, NE 68138 402-895-6111 hansheating.com

HOME BUILDERS

Jeck & Company Builders, Inc. 1215 Golden Gate Drive Papillion, NE 68046 402-597-8828 info@jeckandcompany.com jeckandcompany.com Todd Menard Construction, LLC 18920 Pierce Plaza Omaha, NE 68130 402-991-5506 doug@toddmenard.com toddmenard.com

HOME HEALTH SERVICES

Caring Senior Service of Omaha 11725 Arbor St., #110 Omaha, NE 68144 402-682-7326 omaha@caringinc.com omaha.caringseniorservice.com

Build trust: Establish and maintain a positive track record in the marketplace. Advertise honestly: Adhere to established standards of advertising and selling. Tell the truth: Reveal all related conditions or exceptions regarding products or services offers. Be transparent: Openly identify the nature, location and ownership of the business and clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy. Honor promises: Abide by all written and verbal agreements. Be responsive: Address marketplace disputes quickly, professionally and in good faith. Safeguard privacy: Protect any data collected against mishandling and fraud, collect personal information only as needed and respect the preferences of consumers regarding the use of their information. Embody integrity: Approach all business dealings, marketplace transactions and commitments with integrity.

Right At Home 6464 Center St., #150 Omaha, NE 68106 402-697-7536 info@rightathome.net rightathome.net

HOME IMPROVEMENTS

Exterior Options Omaha, NE 68122 402-612-3516 exterioroptions1@gmail.com exterioroptionsomaha.com

HOUSE CLEANING

Home Cleaning Centers of America 5514 N. 103rd St. Omaha, NE 68134 402-933-4959 hccaomaha@homecleaningcenters.com homecleaningcenters.com

INSURANCE COMPANIES

Aon 11213 Davenport St., #201 Omaha, NE 68154 402-697-1400 diana.massey@aon.com aon.com Jason Heard Allstate Agency 1246 Golden Gate Drive, #4 Papillion, NE 68046 402-505-7701 jasonheard@allstate.com agents.allstate.com/jason-heard-papillion-ne. html

OMAHA WORLD-HERALD

Free BBB community programs FRAUD 2017: DEFENDING YOUR BUSINESS FROM PHISHING AND WHALING ATTACKS Featured speaker: Rebecca Herold, CEO/founder of the Privacy Professor Herold is recognized as one of the “Best Privacy Advisers in the World” by Computerworld magazine. She was named one of the “Top 59 Influencers in IT Security” by IT Security magazine and was selected to the ISACA International Privacy Task Force in 2013. When: April 4 Lunch, 11:30 to 11:45 a.m.; program and Q&A, 11:45 a.m. to 1 p.m. Where: Ralston Arena, 7300 Q St. Registration: bbbinc.org and click on the “Fraud 2017” image. Registration deadline: March 31

INSURANCE COMPANIES

Featured speaker: Jeff Lanza, retired FBI special agent Lanza has dedicated his life to keeping people safe from fraud. In more than 25 years as an FBI special agent, he investigated corruption, fraud, cybercrime and organized crime. He appears regularly as a fraud expert on CNBC’s “Closing Bell,” Fox News, “The Today Show” and “Good Morning America.” LINCOLN When: April 18 Lunch, 11:30 a.m.; program, noon to 1:30 p.m. Where: Savannah Pines Retirement Community, 3900 Pine Lake Road

OMAHA When: April 18 Dinner, 6 p.m.; program, 6:30 to 8 p.m. Where: Embassy Suites La Vista Conference Center, 12520 Westport Parkway, La Vista

OMAHA When: April 22, 8 a.m. to noon Where: Methodist Health System, 85th and Dodge Streets LINCOLN When: June 24, 9 a.m. to 1 p.m. Where: West Gate Bank, 6003 Old Cheney Road

PROGRAM TOPICS » Protecting personal information from identity theft. » Avoiding social engineering, spoofing and spam phone calls. » Preventing email hijacking, account takeovers and social networking fraud. » Being safe online when emailing, shopping and communicating.

INSURANCE – HEALTH

Prime Choice Insurance Omaha NE 68134 402-219-3024 courtney@primechoiceins.com primechoiceins.com

INSURANCE – MEDICARE SERVICES

Preferred Marketing Associates 3530 N. 163rd Plaza Omaha NE 68116 402-397-9787 pma@pmainsur.com pmainsur.net

Rabine Financial Partners, LLC 14225 Dayton Circle, #5 Omaha, NE 68137 402-991-9954 jennifer.rabine@cox.net rabinefinancialpartners.com

INTERNET SHOPPING

The Harry A. Koch Co. 14010 FNB Parkway, #300 Omaha, NE 68154 402-861-7000 info@hakco.com hakco.com

Bring up to three boxes or bags of sensitive documents and BBB will shred them on the spot.

Registration: bbbinc.org and click on the “Hoodlums to Hackers” image or call BBB at 800-649-6814, ext. 8550.

Jason Heard Allstate Agency 15821 West Dodge Road, #162 Omaha, NE 68118 402-964.2980 jasonheard@allstate.com agents.allstate.com/jason-heard-papillion-ne. html

Silverstone Group, Inc. 11516 Miracle Hills Drive, #100 Omaha, NE 68154 402-964-5400 info@ssgi.com silverstonegroup.com

SHREDDING EVENTS

HOODLUMS TO HACKERS: KEEPING SENIORS SAFE FROM FRAUD

Oriental Trading Co., Inc. 5455 S. 90th St. Omaha, NE 68127 800-228-0475 adrew@oriental.com orientaltrading.com

JANITOR SERVICE

Sparkling Klean Service, Inc. 2606 S. 156th Circle Omaha, NE 68130 402-399-9233 info@sparklingklean.com sparklingklean.com

JEWELERS – RETAIL Elisa Ilana Jewelry 13132 Davenport St. Omaha, NE 68154 402-926-3479 laurie@elisailana.com elisailana.com

JR’s Jewelry and Gifts 721 S. 72nd St., #110 Omaha, NE 68114 402-390-6124 jrsjewelry@aol.com jrsjewelryandgifts.com

LAWN MAINTENANCE

‘Rebuild with Trust’ The Better Business Bureau — in cooperation with the Voluntary Organizations Active in Disasters in Nebraska, Iowa, South Dakota and Kansas — has developed a booklet to help disaster survivors rebuild their homes, businesses, towns and lives without fear of being scammed. “Rebuild with Trust” provides information about how to hire contractors, manage insurance claims and disputes, and check on charitable organizations before accepting aid or making donations. “Rebuild with Trust” also is posted on the BBB website at bbbinc.org. For a printed copy, contact BBB at 800-6496814.

BETTER BUSINESS BUREAU A special advertising section of the Omaha World-Herald, produced in conjunction with the Better Business Bureau serving Nebraska, South Dakota, the Kansas Plains and Southwest Iowa. Project editor Chris Christen, 402-444-1094, chris.christen@owh.com Deputy project editor Howard K. Marcus, 402-444-1397, howard.marcus@owh.com Designer Kiley Cruse Special section advertising manager Dan Matuella, 402-444-1485, dan.matuella@owh.com

LIGHTING FIXTURES – RETAIL

3E-Electrical Engineering & Equipment Co. 7402 L St. Omaha, NE 68127 402-342-3050 3e-co.com

LIMOUSINE SERVICE

Extreme Limousine Omaha, NE 68145 402-393-5466 info@extremelimousineinc.com extremelimousineinc.com

LUMBER BUILDING MATERIALS

Above and Beyond Complete Ground Maintenance, Inc. 5610 S. 49th St. Omaha, NE 68117 402-208-8961 tony@aboveandbeyondcgm.com aboveandbeyondcgm.com

The Chicago Lumber Co. of Omaha 1324 Pierce St. Omaha, NE 68108 402-342-0840 info@clc-omaha.com clc-omaha.com

TruGreen 10402 Sapp Brothers Drive Omaha, NE 68138 402-895-7591 trugreen.com

Dundee Data Direct, LLC 1306 N. 150th St. Omaha, NE 68154 402-496-6002 info@dundeedata.com dundeedata.com

LAWN CARE

All Season Grounds, Inc. 211 N. Jackson St. Papillion, NE 68046 402-707-5509 abeckstead@apconstruct.com apconstructomaha.com

MAILING LISTS

MASON CONTRACTORS

Behrens Restoration Services, LLC Omaha, NE 68101 402-618-4218 behrensservices@yahoo.com behrensrestoration.com

SUNDAY, MARCH 19, 2017

MOVERS

Middle West Movers 210 Hickory St. Omaha, NE 68108 402-884-1919 info@middlewestmovers.net middlewestmovers.net

NEWSPAPERS

Bellevue Leader 604 Ft. Crook Road N Bellevue NE 68005 402-733-7500 omaha.com/sarpy/bellevue Gretna Breeze 604 Ft. Crook Road N Bellevue NE 68005 402-733-7500 omaha.com/sarpy/gretna Omaha World-Herald Co. 1314 Douglas St., #600 Omaha, NE 68102 402-444-1000 omaha.com Papillion Times 604 Ft. Crook Road N Bellevue NE 68005 402-733-7500 omaha.com/sarpy/papillion Ralston Recorder 604 Ft. Crook Road N Bellevue NE 68005 402-733-7500 omaha.com/sarpy/ralston

NURSING HOMES

Life Care Center of Omaha 6032 Ville de Sante Drive Omaha, NE 68104 402-571-6770 sara_delahoyde@lcca.com lcca.com

OFFICE FURNITURE & EQUIPMENT – INSTALLATION Heartland Office Installers, Inc. Papillion, NE 68133 402-671-4181 cjensen@heartlandoffice.biz heartlandoffice.biz

PACKING & CRATING SERVICE

Craters & Freighters of Omaha 4227 N. 21st St. Omaha, NE 68110 402-334-5454 easternne@cratersandfreighter.com cratersandfreightersomaha.com

PAINTING CONTRACTORS

Accutech Painting & Decorating 4315 Burt St. Omaha, NE 68131 402-510-3130 spmpn4@cox.net accutechpainting.com A & M Professional Painting, LLC Omaha, NE 68107 402-306-9161 amprofessionalpainting@gmail.com amprofessionalpainting.com

OMAHA WORLD-HERALD

Mizener Painting, LLC 2109 Dagmar Ave. Bellevue, NE 68005 402-612-7186 bobmizener@cox.net mizenerpainting.com

PATIO, PORCH & DECK ENCLOSURES

Alcove Companies 17330 West Center Road, Ste. 110 #302 Omaha, NE 68130 402-991-3929 alcovecompanies@gmail.com alcovecompanies.com

PAYROLL SERVICE

Payroll Maxx, LLC 11248 John Galt Blvd. Omaha, NE 68137 402-339-9700 info@payrollmaxx.com payrollmaxx.com

PEST CONTROL SERVICES

ABC Termite & Pest Control 11075 S. 204th St., #2 Gretna, NE 68028 402-572-6070 omahaoffice@abctermite-pest.com abctermite-pest.com Lien Termite & Pest Control Co., Inc. 2903 N. 84th St. Omaha, NE 68134 402-397-8884 greg@lienpestcontrol.com lienpestcontrol.com Priority Termite & Pest Control, Inc. 3021 N. 93rd St. Omaha NE 68134 402-934-9313 prioritypestcontrolomaha@gmail.com prioritypestcontrolomaha.com

PET BOARDING

The Paw Spa Pet Resort 16912 Audrey St. Omaha, NE 68136 402-516-8888 info@thepawspapetresort.com thepawspapetresort.com

PHYSICIANS & SURGEONS - MEDICAL MD Mid-City OB-GYN 7205 West Center Road, #200 Omaha, NE 68124 402-397-6600 midcityobgyn.com midcitywives.com Mid-City OB-GYN 515 N. 162nd Ave. Omaha, NE 68118 402-397-6600 midcityobgyn.com midcitywives.com

PLAYGROUND EQUIPMENT Crouch Recreational Design 2435 S. 156th Circle Omaha, NE 68130 402-496-2669 eric@crouchrecreation.com crouchrec.com

PLUMBERS

The Plumbing Doctor, Inc. 4207 N. 162nd Ave. Omaha, NE 68116 402-880-4656 theplumbingdoctor@cox.net

RESUME

A Resume That Works Omaha, NE 68130 402-210-9630 aresumeinaday@gmail.com aresumethatworks.com

REAL ESTATE DEVELOPERS Seldin Company 16910 Frances St., #200 Omaha, NE 68130 402-333-7373 info@seldin.com seldin.com

REFRIGERATION EQUIPMENT – COMMERCIAL – SALES & SERVICE Midlands Carrier Transicold 13986 Valley Ridge Drive Omaha, NE 68138 402-895-5500 eric.miskimins@midlandscarrier.com midlandscarrier.com

RESTAURANT EQUIPMENT & SUPPLIES Fisher Fixture Company 8603 G St. Omaha, NE 68127 402-342-7605 cheri@fisherfixture.com fisherfixture.com

RETIREMENT & LIFE CARE COMMUNITIES & HOMES

Blue Jay Roofing Papillion, NE 68046 402-339-8888 vippest@msn.com bluejayroofing.com Ciaccio Roofing Corp. 4420 Izard St. Omaha, NE 68131 402-293-8707 ciaccioroofing@ciaccioroofing.com ciaccioroofing.com Hawkins Roofing Co. 6019 M St. Omaha, NE 68117 402-731-6322 dud@hawkinsroofn.com Home Pride Contractors, Inc. 5202 Q St. Omaha, NE 68117 402-592-5577 mweatherly@homepride.net homepride.net Mejia Roofing & Contractors 2910 Daniell Circle Bellevue, NE 68123 402-415-3045 info@mejiaroofing.com mejiaroofing.com Millard Roofing & Gutter Company 14545 Industrial Road, #2 Omaha, NE 68144 402-492-9494 millardroofing.net Lastime Roofing 8901 Maple St. Omaha, NE 68134 402-330-0911 tom@lastimeroofing.com lastimeexteriors.com

Immanuel 1044 N. 115th St., #500 (Corporate Office) Omaha, NE 68154 402-829-2900 info@immanuel.com immanuel.com

McKinnis, Inc. 164 S. First St. Blair, NE 68008 402-426-2644 mail@mckinnisinc.com mckinnisinc.com

ROOFING CONTRACTORS

McKinnis, Inc. 13315 B St. Omaha, NE 68144 402-426-2644 mail@mckinnisinc.com mckinnisinc.com

Alcove Companies 17330 West Center Road, Ste. 110 #302 Omaha, NE 68130-2392 402-991-3929 alcovecompanies@gmail.com alcovecompanies.com A & P Construction, Inc. Papillion, NE 68046 402-740-0800 abeckstead@apconstruct.com apconstructomaha.com

Presidential Roofing, Inc. 20101 Wolfs St. Elkhorn, NE 68022 402-980-4437 presidentialroofingomaha@gmail.com presidentialroofingomaha.com

BB Roofing, LLC 6615 S. 84th Ave. Omaha, NE 68127 402-926-8367 blaine@bbroofingllc.com bbroofingllc.com

Pyramid Roofing 5532 Center St. Omaha, NE 68106 402-502-9300 pyramidroofing@cox.net pyramidroof.com

BB Roofing, LLC 245 S. 84th St., #210 Lincoln, NE 68510 402-890-4469 blaine@bbroofingllc.com bbroofingllc.com

Reyes Construction Omaha, NE 68104 402-926-6916 reyes.construction44892@gmail.com

OMAHA WORLD-HERALD

SUNDAY, MARCH 19, 2017

Top scams of 2016 Reports to BBB Scam Tracker in 2016 confirmed that tax scams still top the list of most frequently reported scams, despite a huge drop in reports following a September police raid in Mumbai, India. The list was compiled based on more than 30,000 reports filed by consumers on bbb.org/scamtracker, which was launched last year by the BBB Institute for Marketplace Trust. Not all of those consumers lost money. Many recognized the scam before being victimized, but reported it to warn others. The top three scams on the 2016 list — those related to taxes, debt collection and sweepstakes/prizes/gifts — were the same as in 2015. New to the top 10 are online purchase scams (No. 4) and phishing scams (No. 10). Though online purchase scams also were common in 2015, that scam type was not added as a Scam Tracker category until 2016. Employment scams (No. 5) also are new to the top 10, but only because work-from-home scams, previously a separate category, were included. Another change was the drop of tech support scams from No. 4 last year to No. 7 this year.

SCAM TYPE Tax scams (IRS and CRA) Debt collections Sweepstakes/prizes/gifts Online purchase Employment Government grant Tech support Advance fee loan Fake check/money order Phishing

REPORTS 7,530 2,456 2,102 1,891 1,773 1,453 1,382 965 872 776

BBB SCAM TRACKER The free, interactive online tool at bbb.org/ scamtracker helps consumers report scams they hear about, whether or not they have fallen victim. Consumers also can use search filters to see which scams are active in their area, track a particular scam type and see how much money has been lost.

PERCENTAGE

ROOFING CONTRACTORS

Synergy Roofing Group, LLC 6323 Evans St. Omaha, NE 68104 402-933-8023 customercare.srg@gmail.com srgroof.com Thompson Roofing Co. 4436 S. 12th St. Omaha, NE 68107 402-733-0981 bthompsonroofing@cox.net thompsonroofingomaha.com Xcel Roofing 4613 S. 139th St. Omaha, NE 68137 402-345-9235 info@loveourroof.com loveourroof.com

RUBBISH & GARBAGE REMOVAL Abe’s Trash Service, Inc. 8123 Christensen Lane Omaha, NE 68122 402-571-4926 shawn@abestrash.com abestrash.com

LAST YEAR

25.0 8.2 7.0 6.3 5.9 4.8 4.6 3.2 2.9 2.6

24.0 8.3 8.0 — — 5.7 6.0 3.8 2.4 — Source: Better Business Bureau

SCREEN PRINTING

ART F/X Screen Printing & Embroidery 4142 S. 144th St. Omaha, NE 68137 402-330-4488 ckrause@artfxscreenprinting.com artfxscreenprinting.com

SEEDING – CONTRACTORS A Purfect Dreamscape, LLC 10630 Bruhn Ave. Bennington, NE 68007 402-960-4473 spurdy2@cox.net

SIDING CONTRACTORS

BBB Integrity Awards reward marketplace trust A Better Business Bureau Integrity Award is a symbol of an organization’s dedication to honesty and integrity toward its customers, employees, vendors, shareholders and community. The awards promote the importance of ethical business practices, along with the willingness and efforts made by outstanding organizations to ensure that the marketplace remains fair

and honorable. BBB Foundation annually bestows Integrity Awards to organizations in BBB’s service area whose business practices and related activities exemplify the BBB mission of being a leader in advancing marketplace trust. The 2016 winning organizations range in size from two employees to more than 5,000.

METRO OMAHA

METRO LINCOLN

RESPECT Midlands Mentoring Partnership Visiting Nurse Association Bel Air Fashions Husker Hammer Siding, Windows & Roofing Turner Technology Arbor Bank McKinnis Inc. NP Dodge Company

Auto Body Supply Custom Cooling & Heating Inc. Epp Concrete Construction Inc. Lincoln Children’s Zoo

KANSAS PLAINS After Hours Auto Repair Inc. Good Energy Solutions Inc. Rainbows United Inc.

Albracht Perma-Siding & Window Co. 10723 Mockingbird Drive Omaha, NE 68127 402-331-4666 office@permasiding.com permasiding.com Berens Construction, Inc. 428 Bryan St., #200 Gretna, NE 68028 402-332-5100 molly@berensconstruction.com berensconstruction.com Hawkeye/Nebraska Siding, Window & Door, Inc. 1530 Ave. N Council Bluffs, IA 51501 402-344-2376 sidenguy@yahoo.com hawkeyenebraska.com Home Pride Contractors, Inc. 5202 Q St. Omaha, NE 68117 402-592-5577 mweatherly@homepride.net homepride.net Kimball Siding Bellevue, NE 68005 402-291-5737 rickkimball@cox.net

McKinnis, Inc. 164 S. First St. Blair, NE 68008 402-426-2644 mail@mckinnisinc.com mckinnisinc.com McKinnis, Inc. 13315 B St. Omaha, NE 68144 402-426-2644 mail@mckinnisinc.com mckinnisinc.com

STABLES

American Legacy Complex 7193 County Road 40 Omaha, NE 68122 402-468-4588 dturley@speednet.com americanlegacycomplex.com

SUNROOMS/SOLARIUMS/ATRIUMS

Alcove Companies 17330 West Center Road, Ste. 110 #302 Omaha, NE 68130-2392 402-991-3929 alcovecompanies@gmail.com alcovecompanies.com

SURVEYORS – LAND

Boundaryline Surveys 13514 Discovery Drive Omaha, NE 68137 402-334-2032 surveyor@boundarylinesurveys.com boundarylinesurveys.com

TAX RETURN PREPARATION Action Tax & Bookkeeping 2835 N. 81st St. Omaha, NE 68134 402-397-0761 service@actiontax.biz actiontax.biz

TIRE DEALERS

Marion Tire Pros 5028 Northwest Radial Hwy. Omaha, NE 68104 402-553-9393 mariontire@aol.com marionstire.com

TOILETS – PORTABLE

Abe’s Portables 8123 Christensen Lane Omaha, NE 68122 402-571-4926 shawn@abestrash.com abestrash.com

TRAVEL AGENCIES & BUREAUS Bellevue Travel 1508 J.F. Kennedy Drive, #101 Bellevue, NE 68005 402-292-6600 julie@bellevuetravelne.com bellevuetravelne.com Travel With Barb, Inc. 11711 M Circle Omaha, NE 68137 402-614-9793 info@travelwithbarb.com travelwithbarb.com

SUNDAY, MARCH 19, 2017

Old trick, new twist Though the “Can you hear me?” scam has long been used to coerce businesses into purchasing office supplies and directory ads they never ordered, in a new twist the scam is targeting consumers. Since January, more than half the reports to BBB’s Scam Tracker have been about the “Can You Hear Me?” scam, in which the victim receives a phone call from someone who almost immediately asks “Can you hear me?” The caller’s goal is to get the victim to answer “Yes,” which most people do in that situation. Some fumbling around might be heard, and the caller might even say something like “I’m having trouble with my headset.” However, the “person” on the other end of the line may be a robocall that’s recording the conversation. The victim’s affirmative response could later be edited to make it sound as though a major purchase was being authorized. Consumers say “Can you hear me?” calls are about vacation packages, cruises, warranties and other big-ticket items. So far, no one has reported money loss, but it’s unclear if the targets will be victimized at a later date. BBB offers consumers this advice: Use caller ID to screen calls, and consider not answering unfamiliar numbers. If a call is important, the caller will leave a message. If someone calls and asks “Can you hear me?” do not answer “Yes.” Hang up. Scammers change their tactics as the public catches on, so be alert to other questions designed to elicit a simple “Yes.” Note the caller’s number and report it to www.bbb. org/scamtracker to help warn others. BBB also shares Scam Tracker information with government and law-enforcement agencies, so every piece of information helps track down scammers.

ARA CONTENT

If someone calles and asks, “Can you hear me?” hang up immediately. Consider joining the Do Not Call Registry at www. donotcall.gov to cut down on telemarketing and sales calls. Doing so might not help with scammers, as they don’t pay attention to the law. However, those on the registry receive fewer calls overall, which can help consumers spot fraudulent calls more quickly. Examine bank and credit card statements regularly for unauthorized charges. It’s also a good idea to look at telephone and cellphone bills, as scammers might use the “Yes” recording to authorize charges to phone bills. That practice, known as “cramming,” is illegal.

TREE SERVICE

VIDEO PRODUCTION SERVICES

WINDOW COVERINGS

Drefs Tree Service, Inc. 1803 Platteview Road Bellevue, NE 68123 402-731-3672 katie@drefstreesvc.com drefstreeserviceinc.com

VOCATIONAL REHABILITATION/ CONSULTING

Ehly’s Interiors 2312 Bob Boozer Drive Omaha, NE 68130 402-330-6557 info@ehlysdecorating.com ehlysinteriors.com

Alcove Companies 17330 West Center Road, Ste. 110 #302 Omaha, NE 68130-2392 402-991-3929 alcovecompanies@gmail.com alcovecompanies.com

Enfield’s Tree Service, Inc. 20560 Park Road Elkhorn, NE 68022 402-289-3248 savetrees@att.net enfieldstree.com Terry Hughes Tree Service, Inc. 15802 Fairview Road Gretna, NE 68028 402-558-8198 office@hughestree.com hughestree.com

VETERINARIANS

Animal Spay Neuter Clinic 4970 Northwest Radial Hwy. Omaha, NE 68104 402-553-3900 drkitwaltr@aol.com animalspayandneuterclinic.com

Omaha Trans Video, LLC 14925 Industrial Road Omaha, NE 68144 402-894-0105 info@omahatransvideo.com omahatransvideo.com

Stricklett & Associates, Inc. 14710 West Dodge Road, #201 Omaha, NE 68154 402-493-8686 stricklett.com

WATER SOFTENING & CONDITIONING EQUIPMENT SERVICE & SUPPLIES United Distributors, Inc. 13336 Industrial Road, #106 Omaha, NE 68137 402-330-6440 watericon@msn.com cleanwaterguys.com Kinetico of Omaha 14503 Grover St., #104 Omaha, NE 68144 402-334-8688 omahakinetico@yahoo.com kinetico.com

OMAHA WORLD-HERALD

Beware of ‘IRS’ scams Aggressive, sophisticated phone and email scams that impersonate the IRS continue, ripping off thousands of consumers. A twist to the scams uses a new tactic that relates to tax season. The thieves call, represent themselves as being with the IRS and ask the victim to verify a few details so their tax return can be processed. The scammers are trying to obtain information such as Social Security numbers or financial information like bank account and credit card numbers. Such scammers also send email messages that typically include links to what look like government websites that ask for Social Security numbers and other personal information. Identity thieves behind the sites can use the information to file false tax returns and collect refunds. Such sites may contain malware that infects computers and gives cyberthieves access to files or allows them to obtain personal information.

All About Blinds, Inc. 14937 Industrial Road Omaha, NE 68144 402-431-9999 info@blindsomaha.com blindsomaha.com

IF YOU RECEIVE A “PHISHING” EMAIL » Don’t reply. » Don’t give out personal or financial information. » Forward the message to phishing@irs.gov, then delete it. » Don’t open attachments or click on links. » Report the message to BBB Scam Tracker at bbb.org/ scamtracker/

THINGS THE REAL IRS WILL NEVER DO » Call to demand immediate payment over the phone. » Call about taxes owed without having sent several bills. » Call or email to verify identity by requesting personal and financial information. » Demand that taxes be paid without providing an opportunity to question or appeal the amount. » Require that a specific method be used to pay taxes, such as a prepaid debit card. » Ask for credit or debit card numbers over the phone or through email. » Threaten immediate arrest by local police or other lawenforcement groups for not paying taxes.

McKinnis, Inc. 13315 B St. Omaha, NE 68144 402-426-2644 mail@mckinnisinc.com mckinnisinc.com

WINDOWS – INSTALLATION & SERVICE Advantage Home Improvements, Inc. 8410 K St., #11 Omaha, NE 68127 402-593-7670 midwestadvantages@msn.com midwestadvantage.com Johnson Sash & Door Co. 4302 Hamilton St. Omaha, NE 68131 402-551-7111 Johnsonsashanddoor.com McKinnis, Inc. 164 S. First St. Blair, NE 68008 402-426-2644 mail@mckinnisinc.com mckinnisinc.com