ASSESSING FIT TO RNIB
The ‘Fit’ of the 12 barriers with RNIB’s strategy and capabilities was assessed using a very simple AHP ratings model (Figure 3) implemented in the Transparent Choice software, with the ratings assessments determined at a workshop with members of the RNIB Executive Leadership Team, Trustees and other senior managers.
by far the most significant barrier to blind and partially sighted peoples’ lives was deemed to be public attitudes
“The pro bono scheme gives charities like RNIB much-needed access to professional analytical skills which we struggle to be able to afford on the open market. More than that, though, it enables us to engage in partnerships with volunteers wanting to ‘give something back,’ which is inspiring for us, and hopefully useful and interesting for the volunteers who learn about a new topic or a new way of looking at the world. In our case, the piece of work that Stewart Williams from Hartley McMaster undertook for us has
become central to RNIB’s strategy and definition of itself. The results of the exercise were particularly interesting in two ways: i. As I highlighted earlier, by far the most significant barrier to blind and partially sighted peoples’ lives was deemed to be public attitudes, an insight that led to a shift in RNIB’s strategy. ii. Discussions with customers and staff during the process led to the crystallisation of a belief in an
The workshop attendees were split into three groups and each group came to a consensus assessment of: • How well addressing each barrier fitted with RNIB’s strategy; • RNIB’s capability to make a difference in addressing each barrier. Each of these assessments was made on a scale of High through to None as illustrated in Figure 3. Average assessment scores across the groups were then combined with the criteria weights to arrive at the overall ratings shown in Figure 4.
DID WE SATISFY THE PROJECT OBJECTIVES?
Of course, the ultimate test of success was whether we ended up with ‘one of those quadrant plots much loved by consultants’! Figure 5 demonstrates that we did. But seriously, the ultimate test of success was whether the process that was followed and the results that were obtained were of value to RNIB. In the words of Dan Fisher:
FIGURE 5 BARRIER PRIORITY VS FIT TO RNIB
IMPACT | SPRING 2020
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