SOFTWARE
TOPS ® SOFTWARE
The Benefit of Embracing New Technologies to Grow Your Business By Robert Brockett – TXI Systems, Inc. dba towXchange
T
he days when towing companies could run operations with a pad a pencil are a thing of the past. The demands of the industry are changing rapidly, and without adequate computer systems to manage those, companies can and will fall behind. With digital dispatching and complex reporting requirements coming from all sides, towing companies need sophisticated systems to handle these increasing demands to compete in this ever-changing landscape. In this world of interconnected devices and systems, towing companies have been forced to follow suit.
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Tow Professional | Volume 9 • Issue 2
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www.towprofessional.com
Motor clubs, municipalities, law enforcement, and even the person on the street wants to be able to request a tow from whatever kind of device they are using without having to pick up a phone and make a call. Law Enforcement wants to be able to send a tow request that is entered by the officer in the squad car. Motor clubs want to able to dispatch to a tower through their digital dispatching product. The person on the street wants to able to click on a link and request a tow without having to call all over the place to find a company willing to do the work. And then after the work is assigned, all the
