Tow Professional - Volume: 6 Issue: 5 by Over the Mountain Media, Inc

TOW PROFESSIONAL

CONTENTS

Volume 6 • Issue 5 2017

www.towprofessional.com

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Buyer’s Guide 30 | Alphabetical Listing of Companies 44 | Company Category Listings

Tow APPAREL 50 | Comfortable Safety

Fuel 4 thought 16 | Fire, Fire in the Yard!

Insightful talk 20 | Business Re-dooooo!

Tow LIGHTING 24 | Maxxima Lighting - AW Direct

Tow Products 54 | DanAm Air

Tow Insurance 26 | Is the Insurance Market Really That Bad?

Hooked UP 56|TowMate / AWDirect 57|TowLien IN EVERY ISSUE 4 | Publisher’s Letter 58| Dealers Place 2

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63 | Market Place 64 | Ad Index

PUBLISHER’S

LETTER

Professional Your Resource for Towing & Recovery

Volume 6 • Issue 5 www.towprofessional.com

PUBLISHER Darian Weaver President & Publisher darian@towprofessional.com

Summer Days, Drifting Away I don’t know about you, but the older I get, the faster the summer seems to go by. I know it’s not just because my kids are growing up so fast or that it’s hard for me to believe they are the same kids, but it’s because I remember how summer felt when I was young. I counted down the days until school was out and then... Bam! Summer began, and you rode bikes everywhere, went swimming and on family vacations, and hung out with friends all day. It seemed like it went on forever, but when it was August, in a weird way, you almost looked forward to going back to school because you had run out of things to do, and you were excited to see your other friends. Now days, summer flies by, and you don’t feel like you got to even enjoy it before it’s over. Summer isn’t the only thing that moves by fast anymore. Changes in this business are coming faster and faster. Whether it’s new technology, new requirements, new laws or new employees, your business is changing and growing faster than ever. That is why we do a Buyer’s Guide each year so you can see products and have a comprehensive listing of all the vendors in this market and what they do. In this issue, we will give one of the most comprehensive listing of products and services available in our industry. DJ will be giving us some “Fuel 4 Thought” about safety and training, while Dan has some “Insightful Talk” about how to redo your business when you recognize areas in which you are falling short. We also have articles on safety clothing and insurance that can help you stay compliant and protect your biggest investments. We look forward to seeing you guys in Tennessee at the “Wall of the Fallen” ceremony in a couple months.

Keep reading and stay safe,

Timothy A. Smith Vice President Tow Professional Magazine

Tim Smith V.P. Sales tim@towprofessional.com __________________________

PRODUCTION Dana Scott Creative Director dana@towprofessional.com

Gene Eudy Proof Editor gene@towprofessional.com __________________________

CONTRIBUTING WRITERS D.J. Harrington Racheal Hubarth - Red Kap Dan Messina Eric Wolf - AW Direct

__________________________

Executive and Advertising Offices 2007 Old Montgomery Hwy, Suite B Birmingham, AL 35244 Toll free: 888-802-8544 Fax: 205-978-1550 www.towprofessional.com Tow Professional is published nine times a year by Over The Mountain Media, Inc., P.O. Box 26308, Birmingham, Alabama, 35260, USA. Tow Professional is distributed free to qualified subscribers. Non-qualified subscription rates are $57.00 per year in the U.S. and Canada and $84.00 per year for foreign subscribers (surface mail). U.S. Postage paid at Birmingham, Alabama and additional mailing offices. Tow Professional is distributed to qualified Towing & Recovery's Top Decision Makers. Publisher is not liable for all content (including editorial and illustrations provided by advertisers) of advertisements published and does not accept responsibility for any claims made against the publisher. It is the advertiser’s or agency’s responsibility to obtain appropriate releases on any item or individuals pictured in an advertisement. Reproduction of this magazine in whole or in part is prohibited without prior written permission from the publisher.

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A Look into the Jerr-Dan Corporation as Seen Through the Eyes of Richard del Campo, Vice President and General Manager a history. In 1972, Jerr-Dan was formed. In 1972, I was born, and today, we are both still here! In addition, we have five individuals that started with Jerr-Dan that year and are still here—that is continuity. Forty-five years is a milestone; it means being a pillar in the industry dependable, solid, tested and true!

Richard del Campo TPM: Richard, to get started and for fun, what is something that nobody knows about you? del Campo: I am Cuban; I play tennis; I grew up in Miami, and I speak three languages: English, Spanish, and Portuguese. TPM: What is something funny that people don’t know about the Jerr-Dan crew? del Campo: I have been traveling for twenty years, and we travel light. What is funny is that when we have new people that join us, they don’t always know we don’t check in bags. If you travel with us and have a bag to check in, we require you to buy a carry-on and transfer all your stuff. This way we never lose a bag and never wait on luggage because we have a job to do! TPM: What does 45 years mean to you? Del Campo: It means a company with 6

TPM: What or how does the JerrDan brand set itself apart? For example, how is Jerr-Dan’s brand different so that it would convince that hardcore brand loyalist to become a JerrDan user? del Campo: Competition is good, and we respect our competition, yet we don’t base ourselves off our competition. We are not focusing on what others are doing; we focus on our strengths. Specifically, what sets us apart is our people, our quality across the board, our commitment to safety (which is what drives our quality), and our unwavering commitment to ethics as seen in our company being been named a 2017 World’s Most Ethical Company. Finally, what sets us apart is listening to our customers-what they need is what drives us. TPM: What is the relationship with JLG and how are their resources coming into play for the Jerr-Dan brand and business? I recall when I did the factory tour, I saw more than the Jerr-Dan brand there; I saw JLG lifts, and I thought it was a perfect relationship of blending from Oshkosh. del Campo: We have an enormous advantage in Oshkosh celebrating 100 years from trucking to chassis to technology. They give us a competitive edge. A good example of this edge can be seen in Jerr-Dan’s Tow Performance Calculator which gives an estimate of

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what a tower’s truck could tow so the tower can match resources with what the customer needs from pricing, size, location, and more specifying the equipment needed. TPM: What is the most common misconception you hear from people about Jerr-Dan? del Campo:The most common misconception I hear is that Jerr-Dan is limited. Jerr-Dan is limitless; we are setting the pace and tone. TPM: What is Jerr-Dan’s goal for the next 45 years? del Campo: We will stick to what has made us successful: (1) Have a sense of urgency, and instill it in your people. (2) Be accountable: do what you say and say what you do. (3) Communicate across the board. TPM: Is there anything else you would like to add or share to show the strength of the 45 years or Jerr-Dan in general? del Campo:I would add that our distributors are on the frontline of our strength. Also, I would say a buzz word for us here is “solutions.” We are focused on what our customers need, so “Customer Solutions” centers our direction moving forward. TPM: Finally, Richard, what are you most proud of? del Campo: We are most proud or our people. Yes, we have innovative, cutting-edge technology, and industry-leading customer service, but still what we are most proud of is our people! Jerr-Dan 800-926-9666 | jerrdan.com

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Alternative Chassis Set-ups for Centrury 9055 Now Available Miller Industries Towing Equipment Inc. now offers alternative chassis set-ups for the tried and true Century® 9055. By offering Tandem-Tandem chassis configurations on the Century® 9055, Miller Industries has taken the knowledge gained from their European counterparts and applied it to the North American 9055. The Tandem-Tandem configuration lightens the rear axle weight by eliminating the lift axle. Miller has also invested in the benefit of tandem steer technology to add additional front axle weight. This configuration puts four steer tires and brakes on the ground for enhanced steering and control during braking.

The concept came from the European cab-over chassis while working with Boniface and Jigé. Boniface Engineering and Jigé International are Miller Industries partners in Europe. In our test case, the vehicle had only 21,000 lbs. on the tandem steer and 24,000 lbs. on the drive axles. The better balance is achieved by eliminating the tag/lift axle, which actually takes weight off the front steer tires while in use. The Tandem-Tandem 9055 has the potential for a higher towing capacity with a dedicated fourth axle constantly on the ground. With the added tandem steer axle outfitted with 315 size tires instead of 385 size tires, this means there is better maneuverability in tight urban spaces. Miller’s Century® 9055 Tandem-Tandem not only has the potential for higher towing capacity, but is also safer for the tower. Visit Millerind.com or contact your local Miller Industries distributor for more information or questions. millerind.com 8

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Texas Towing Industry Concludes Successful Session

Senate Bill 1501, recently signed by the governor, solves many of our major lien processing issues. Southwest Tow Operators has been working hard on these issues for the last two years. We want to thank the Texas Department of Licensing and Regulation, Representative Kuempel (R-Seguin), and Senator Zaffirini(D-Laredo) for their help in getting this done. This bill contains some important initiatives we have been working on for a while: • Reporting abandoned vehicles to law enforcement will now only be required if the law enforcement agency REQUIRES it. • Tax offices CANNOT require proof of DELIVERY (only proof of mailing per statute) for notification letters in order to process a storage lien. • If you accidentally send the first or second notification letter a few days late, you can still sell the vehicle without going to district court for a title. Also, the dual license has been repealed. If you hold a tow operator license, you can now work in a Vehicle Storage Facility (VSF) without a special VSF or dual license. And, the Towing and Storage Advisory Board will now be made up of nine members. 5 industry members and 4 others (2 law enforcement, 1 insurance and 1 parking facility representative). There is an opening for a new towing/VSF member and we will now have more representation from industry than from outside the industry, which is important. These changes are effective immediately. In addition to getting this passed, we also killed many bills that would have devastated our industry: 10

- Two bills requiring property owner to be present at the time of tow: KILLED - Bill requiring VSF’s to store vehicles free for the 1st 24 hours: KILLED - Bill requiring cargo to be released at no charge: KILLED - Bill requiring TDLR to regulate Incident Management tows and put a CAP on IM tow fees: KILLED - Bill requiring rights of vehicle owner be printed on tow signs: KILLED - Bill giving vehicle owners 180 days to file for tow hearing: KILLED We did not accomplish all of our goals this session, but we are very happy with what we did get done. We are already working on our goals for next session, which will occur in less than two years. In the interim, we will be working with stakeholders on the issue of price gouging for large truck tows and getting a daily storage increase for the industry. This has been the most stressful, but the most successful session the towing industry has had in many years. We have had more people involved than ever before. Thank you to all of the industry folks who took time off of work to show up at the Capitol to testify. Also, a big thank you to everyone who made phone calls

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to your representatives and others on these bills. The visits and phone calls go a long way and are noticed. Additionally, thank you to our loyal members who pay dues faithfully each year and support the industry by training and testing with us. We want to encourage tow operators to support your local association and to get involved to make the industry better. How you can help: • Get involved and support your local association any way you can. • Contribute to a Political Action Committee so that organizations can support legislators who are friendly to our industry and who support small businesses. • Get to know your state senator and representative. Let them know you are in the towing business and are here to help. Sponsor a fundraiser for them or put up signs. Representatives in Texas have to run every two years, so they need a lot of help. • Help us keep the momentum going so we can get a storage rate increase next year. It has been 12 years since our last increase! For more information, contact: Tommy Anderson, Executive Director Joann Messina, Legislative Chair Southwest Tow Operators 972-247-9454 |swtowop.org

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AutoReturn Continues Rapid Growth AutoReturn, the nation’s leading municipal towing logistics company, continues to expand across the country following a year of explosive growth that saw the rollout of innovative new auto towing, retrieval and impound systems in Las Vegas, Austin, and Denver.

The three cities joined a growing number of communities that have taken advantage of AutoReturn’s expertise in expediting and simplifying automobile towing following accidents, breakdowns or impounds. To date, over 1.2 million municipal tows have been performed

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using the AutoReturn digitized platform, representing over 200,000 tows per year. “2016 marked the first time in our company’s history that we added on three major metropolitan areas in the same year,” said AutoReturn CEO John Wicker. “We’re proud of our achievements in making the towing experience simpler and easier for everyone.” Las Vegas, Denver and Austin became the latest communities to become part of the “Smart City” movement, which aims to improve quality of life by using technology to make municipal services more efficient. AutoReturn has successfully addressed the common set of problems that have historically plagued municipal towing – long towing wait times, vehicle damage, property loss, accounting issues, lost city revenue, little or no transparency, and poor customer service. “We believe our solution fundamentally transforms the way cities and residents think about municipal services,” said Wicker. “AutoReturn brings state-of-theart logistics capabilities to police departments, making the process a lot easier for everyone.” Prior to AutoReturn’s partnership, cities like Las Vegas dispatched tow requests to various tow operators using different programs, meaning data collection was difficult. With AutoReturn’s digitized management of the towing and impound process, police departments now have a transparent way to accurately document tow volume, response times and customer service levels. In Denver, AutoReturn’s solution platform is being used to optimize the city’s impound operation at the Vehicle Impound Facility (VIF), making the impounding process more efficient and seamless. Using its unique management and logistics program, AutoReturn has also significantly decreased officer and citizen wait times in Austin and Las Vegas by using smartphones and GPS to make

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Continued from page 12

intelligent dispatch decisions. In Austin, for instance, the average response time for towing following a crash dropped from 30 minutes to below eight minutes using AutoReturn’s digitized platform. Getting disabled cars off the roads more quickly helps decrease traffic congestion and reduces secondary accidents. Streamlining the towing dispatch system also allows police to get back on the streets faster and focus on public safety. In addition, AutoReturn takes the hassle out of towing by making it easier for citizens to find their cars after they’ve been towed. AutoReturn’s system allows car owners to find their vehicles through a user-friendly web search or an automat-

ed phone system, backed by a 24-hour service center. Damage complaints are also greatly reduced, because tow drivers are required to document a vehicle before its towed. And the data collected through the AutoReturn dispatch and impound apps can be used by the local police department to improve driver safety -- by determining which intersections are the most vulnerable to an accident, for instance. Municipalities that sign on with AutoReturn see a significant reduction in towing and related management costs, many by as much as 30 percent or more. “Our solution changes the way cities think about municipal services,” said Wicker. “AutoReturn brings state-of-the-

art logistics capabilities to police and transit departments, making the process a lot easier for everyone.” Besides Austin, Denver and Las Vegas, AutoReturn’s platform is used in Baltimore County (MD), Concord (CA), Indianapolis, Kansas City, San Diego, and San Francisco. The company expects to roll out its automated systems in a number of other cities in the weeks and months ahead, and believes 2017 will bring even more rapid growth. “We are proud of the positive impacts that our program has had on towing services across the country and are excited about the opportunities that await in 2017,” Wicker said. www.autoreturn.com

Isuzu Announces Production of 40,000th N-Series small-block V8 engine that produces 297 horsepower at 4,300 rpm and generates 372 lbs.-ft. of torque at 4,000 rpm. The powerplant is mated to a six-speed automatic transmission with double overdrive and lock-up torque converter for enhanced fuel economy and performance. An optional version of the engine is capable of being converted to run on compressed natural gas (CNG) or liquefied petroleum gas (LPG, or propane). A full range of gasoline-powered models is available:• • NPR (12,000-lb. GVWR) J Single Cab in wheelbases of 109, 132.5, 150 and 176 inches J Crew Cab in wheelbases of 150 and 176 inches Isuzu Commercial Truck of America, Inc., distributor of America’s best-selling low-cab-forward trucks, announced today that the 40,000th gasoline-powered Isuzu N-Series truck has been produced at the Spartan Motors, Inc. facility in Charlotte, Michigan. The truck rolled off the line Thursday, June 8, 2017. “From April 2015 to June 2016—a span of 15 months—we went from 20,000 to 30,000 gas-powered Isuzu trucks produced in Charlotte,” said Shaun Skinner, president of Isuzu Commercial Truck of America. “Now, only twelve months later, another 10,000 N-Series gas trucks have been built. That’s a testament to the increasing popularity and growing reputation of our gasoline engine, low-cab-forward trucks.” Assembly of Isuzu N-Series gas trucks began at Spartan in April 2011. Isuzu N-Series gas trucks are powered by a Vortec 6.0-liter 14

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• NPR-HD (14,500-lb. GVWR) J Single Cab in wheelbases of 109, 132.5, 150 and 176 inches J Crew Cab in wheelbases of 150 and 176 inches Isuzu also markets diesel-powered N-Series trucks, the Reach Van powered by Isuzu and the all-new Class 6 FTR, launched last month. Reach and FTR are also assembled by Spartan Motors. “We offer the most complete line of low-cab-forward medium-duty trucks in the industry,” Skinner said. “The gasoline-powered NPR and NPR-HD are an important part of our lineup. So we expect to be reaching even more production milestones in the future.” www.isuzucv.com

Fuel 4 thought By D .J. Harringt on, CSP

Every time I hear about a fire at a tow yard or recycling center, I cringe. With so much inventory stacked closely together, it could be a disastrous and devastating situation if there was a fire. Personally, I’ve heard witnesses describe, “flames that were high as the sky,” “a facility on fire with rising black smoke seen for miles around” or “loud bangs with explosions resulting from ignited oil cans and popping tires.” When such a fire happens, we feel badly for those experiencing it. Hopefully they can make some changes so it doesn’t happen again. However, careful planning could have helped them minimize the damage. After reading a piece written by Mark 16

Gamble, I want to share with you Mark’s ideas on how to cut down the risk and avoid major tragedies. Mark described a fire that happened in the dismantling bay at Bessler Auto Parts facility in Kentucky. It was a normal day at Bessler. Everyone was working until the staff yelled, “FIRE!” Instantaneously, two workers put into play their plan. One opened the garage door while the other retrieved a fire extinguisher. While the fire extinguisher was doing its job, the vehicle was being low-

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ered. Someone else called 911, and the phone was handed to another employee to communicate their address. As the vehicle hit the garage floor, another worker had boarded a loader ready to remove the vehicle from the bay. The vehicle was removed to an area away from inventory in the open air. The only sustained damages were to a smoke detector, the wiring leading to the smoke detector, and the insulation on the ceiling above. “How could a plan work so quickly?” you ask. It was a working plan. Earlier this year, this facility had attended fire training and planning classes that could help them in such dangerous situations. This facility had installed a safety training program and performed monthly safety drills so they could be prepared for any situation

Fuel 4 thought cont inued inside the shipping and dismantling area. They had also been performing similar, quarterly drills inside the sales area. What a testament to proactive training and planning! Having a plan and working the plan resulted in quick response with minimal damage and no injuries. When asked why they could sustain minimal damage without any injuries, workers unanimously agreed that it was their continual fire safety training that helped them maintain the fire. They didn’t have to think because they had a plan. As a business owner or manager, are you prepared if one of your employees says, “Fire, Fire in the Yard”? It’s a simple question. If you answer “No,” then you might have compound problems later if you don’t implement such a program at your business. If you do have safety training in place at your facility, when was the last time you actually had a drill? Would your people work together to avoid major

damage like the workers did at Bessler Auto Parts? There are companies that can help you be prepared. I know for a fact that Bessler uses Mike James and E-Comply for their training on safety and environmental compliance. Lots of yards use Mike for storm water permits, now for little money ($50 a month), that can solve your environmental compliance problems. Call me if you want to train your people to be safe. Not sure if training is necessary, ask yourself how much is your facility worth

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to you or how much is a life of one of your team members worth to you? I really want everyone to leave home in the morning and come home safe-and-sound at night. I’m sure you do too. N See you next time!

Insightful talk By D an Mes s ina

Business

Re-dooooo!

I recently took k a trip to Disney World in Florida. It was an opportunity to bond with my grandkids and show them a good time. This was new to me, and my original thought was to cut cost and go as cheaply as possible. We wanted a room on Disney property to Florida without stopping. In everything that had a full kitchen so I could cook I planned, I tried to save money. meals for nine people. We were also In May, I drove to the trade show in going to cut costs by driving from Texas Alabama. When I got there, Alabama there I realized we 20

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could not drive to Florida with three kids in the car. We changed all our plans and flew to Florida and purchased a meal plan so there was no cooking. We did a redo, and we never even started yet. We had a great week in Disney, but as I look back, there were still several things I would change if I did it again next week--yes, another redo! If you looked back at the last five years in your business, what would you change? When I ran my business, all I did was private-property tows. Many times, I would ask myself the question, “Should I perform other types of tows like city rotations, body shops, motor clubs, and consumer tows?” I worked in the computer industry before I got into towing. I sat in on a meeting once with Ross Perot, who owned one of the largest computer companies in the world. In that meeting, he made a statement that lives with me to this day: “In business, select one thing and be the best at it that you can be.” We selected private-property towing and never looked back. Every few years you should look at your business and make changes as needed. Redo a few things that will make your business more successful. Here are a few things to consider: 1. Reorganize: I read a business busine book that talked about putting everyone in the right seat on the bus. I hired a salespersale son one time, and I paid him a lot of o money. I questioned myself for a year y on whether I should have hired him o or not. Then I realized what he was doing for me. Not only was he my salesman, but he handled all my small claims hearings and a damage claims. He saved me thousands! tho s on At that point, I realized where he sat the bus. Lookk at everyone that works wo for your company and redefine their responsir bilities using the talents they are good g at. Put them in the right seat on the bus, b and this will lighten your load and mak make you a better company. Don’t be afraid to give them responsibilities. 2. Evaluate Your Location: Determine if you offer visibility and an

Insightful talk cont inued access to your customers. Should I open a new location on the other side of town or work with another company that is already there, but is not in competition with me? There are ways to grow your business without adding additional expenses. 3. Consider New Services: Introducing a new service or changing your current services can be risky, but it also gives you a new revenue stream. Are there things I could offer besides towing that uses the resources I already have? If you have a storage yard, store things for other people or haul things on your trucks besides cars. Get creative! 4. Image Your Business: You might want to improve your company image. Small changes could have positive effects on employees and customers. Putting your drivers in uniforms or new paint on the trucks is very noticeable to your customers. Offer more things for the community. Not only will your business increase, but it will also make you feel good. 5. Trim Down: Sometimes the hardest thing for your business is the best thing. If business is slow, it may be time to let go of that problem employee and bring in new people. Reward the people

that work hard for you, and this will improve morale. 6. Educate: Times are changing, and you better keep up with the changes or you will be out of business. Start by educating yourself. Go to a tow show and meet other owners. Train and educate your staff. It’s also good for morale, and it will make your company better. 7. Rest: Burnout is the last thing you need! Your body needs rest and so does your mind. So, if you can, give yourself a little vacation. I know what you are thinking, “If I leave, who will run the company?” If you don’t go, you may not have a company to run. Do whatever you can to clear your head. It will help your business, and your employees will like it too. A successful business owner will constantly be evaluating the business. Take a look at what you did last year and don’t make the same mistakes. See what worked and continue to do it and look at what did not work and don’t do it again. The biggest mistakes tow company owners make is they try to do everything themselves. Not only is it impossible to do it all, but it’s the wrong thing to do. Don’t be afraid to ask for help from an employee, another owner or to call me.

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We are all in this together! When I got into towing, I had to go to tow shows or ask employees to help make decisions because I did not know much about towing. What I did know is how to get the most out of my employees. From drivers to dispatchers to mechanics, they made the decisions, and I would approve them. Try it; I promise, you’ll like it. In life you don’t get a chance to do many redo’s, but in business you better be redoing every year if you want to survive. Give me a call if you need help. N

LIGHTING

Light Up The Night With New Maxxima Vionic Headlights Working at night brings its own special challenges. Don’t let limited vision be one of them. To light up the night, AW Direct introduces the new Maxxima Vionic LED headlights to give you better and sharper light. These new headlights are an ideal replacement light featuring: Whiter light: See objects in the road sooner and clearer Wider Beam: Light up the side of the road better Low Profile: Light measures 6.6" X 4.2" X 3.7" 24

Lightweight: Only 1.5 lb. so it won’t damage your truck’s light bucket Standard Power: 12/24V DC The Vionic LED headlights are available in low beam, high beam and low beam/DRL, each generating 400 lumens of bright, white light. The advanced light pattern gives increased road coverage and better up-close, near-field illumination. For added safety, drivers can now better see objects directly in front of their vehicles. For an easy transition from traditional

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headlights, Maxxima’s built-in electronics will automatically interface with your vehicle’s on-board modulated voltage system (PWM) allowing the Vionic LED DRL system to perform flawlessly with no interfacing problems. As the tow industry and related equipment continues to evolve, AW Direct is always looking for easier, better, safer and more efficient ways to help you do the job. As an industry leader, we’ll continue to provide efficient alternatives and innovative solutions to the towing industry. For more information about

Maxxima’s Vionic LED headlights—or any product from AW Direct—contact our Technical Service Specialists Monday through Friday at 1-800-243-3194. N AW Direct Answering the Call™ 1-800-243-3194 | awdirect.com

Before using any equipment described, be sure to read, understand and follow all manufacturer’s instructions and guidelines

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INSURANCE

IS THE INSURANCE MARKET REALLY THAT BAD? By Hal Kresser - Principal, Hal Kresser Agency

“Tow Truck Market Gets Hit Hard as Carriers Exit Market” This article appeared in The Insurance News Journal on February 6, 2017 and featured on the front cover. Simultaneously, it was posted in the “Forums” section of Tow 411, so it was written before February 6, 2017. Naturally, a front-page article will get the attention, and it did! That magazine is distributed to every insurance company in the country and to most agencies. Within just a few weeks, I heard from underwriters that they will have to tighten up their requirements and continue to raise rates due to claims. They were also apprehensive because many of their competitors were exiting the market. In their minds, the only reason a competitor would exit the market is if they couldn’t make any 26

money. All of them cited this article as their source of information and the catalyst for their changing attitude toward the towing industry. Many companies that have been taking heat for their huge rate increases pointed to the article as validation. Most insurance companies have always considered “Towing” to be a class of business that is too risky with low premiums and high claims. Those companies had their positions reinforced. Nationwide there are fewer insurance companies each year who want to insure towing companies, and news like this is not good! I would like to point out that the author referenced Progressive’s market pull-out last September as the harbinger of bad things to come. The problem with that is Progressive only pulled out of the

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market temporarily due to some technical issues that created problems with the trucking classes. They have now rectified those issues and have re-entered the market. Progressive wouldn’t re-enter a market they couldn’t make money in so that does represent push-back to the article. The bottom line is fewer companies are offering tow-truck insurance. As a result, the prices are on the rise nationwide. Additionally, there is some truth about claims increasing due to accidents as more people are driving distracted by the ubiquitous “smart phone.” What to Do? 1. Consider - recent news about insurance as a threat to your business. 2. Consider - that the insurance company has up to ONE MILLION DOLLARS

on the line for every accident your company has. 3. Consider - the state of affairs with the settlement of claims. Example: recently an insurance company paid $65,000 to a person struck from behind in a parking lot. The damage to the car was an $800 scratch on the bumper, and she claimed back injury. She freely admitted she had a preexisting back injury from another recent collision. 4. Consider - shortly after an accident lawyer’s contact, those involved were offered legal representation on a contingency basis. This means it doesn’t cost the person a dime to make a claim against your insurance. They just give up a piece of any proceeds to the attorney. 5. Consider - claims that are not your fault still count against you--it’s called accident frequency. One claim is usually not much of a problem but multiple claims is trouble. 6. Consider - accidents are a problem with all classes of business including personal car insurance. In 2015 alone, 3,477 people were killed, and 391,000 were injured in motor vehicle accidents involving distracted drivers. U.S. Department of Transportation FMCSA

September 2009 7. Consider - who you buy your insurance from. An agency with experience in towing can be extremely helpful with claims situations, correct filings, and proper insurance coverage. Things you Might Consider Doing to Keep the Drivers on a Claims Avoidance Plan: 1. Get the cell phone out of drivers’ hands! Drivers should be using Bluetooth for hands-free as required by FMCSA regulations. 2. Maintain a reasonable distance from vehicles ahead. 3. Instruct your drivers on what some call “high-aim steering,” where the driver is scanning the roadway from side-to-side at a two to four block distance. The purpose is to observe potential hazards and take evasive action while still in control. 4. Make sure the truck dash is free from papers, maps, and other stuff that can obstruct drivers’ view. 5. Make sure the cab is free of drink cans, coffee cups, rain coats, fire extinguisher, and other stuff that could interfere with the pedals or other controls of the truck.

Volume 6 • Issue 5 | www.towprofessional.com | Tow Professional

INSURANCE 6. Make sure the windshield is clean and the wipers are good and don’t streak. 7. Never move vehicles at an accident scene until police arrive. 8. Never take the word of anyone at the scene of an accident. Get out the cell phone and take photos! 9. Get names, phone numbers, and addresses of witnesses and the other driver’s information. Do not rely on the police to include this information in the report. 10. Cameras are almost a necessity. When involved in a crash, have the driver take a bunch of pictures from the direction he was traveling. 11. Tracking devices are a good idea for monitoring vehicle location and speed. You must think defensively. I can’t tell you how many times the story changes the day after an accident. Police reports are not always accurate. Witnesses can be wrong, and then there is the liar who will say anything that will lead him to a payday. The best defense today is a camera or cameras. I realize the expense; I also realize the impact a claim has on your insurance, and cameras are cheaper. 12. Establish consequences for accidents, like paying the deductible, suspension, truck assignment, and termination. You need a proper employee handbook. Make sure it has been approved by your attorney. Proper use of these will protect you from wrongful termination actions and wage and labor sanctions. 13. Testing your drivers’ ability; have a driver take you for a spin or ride along on a recovery. On a slow day, drag an old junker out, push it in a ditch or on its top, and then let a driver show you how it’s done. N Insurance-related articles are planned for each issue of Tow Professional. Questions relating to insurance can be sent to info@kresseragency.com. Your questions could provide the basis for future articles.

Tow Professional | Volume 6 • Issue 5 | www.towprofessional.com

Professional Your Resource for Towing & Recovery

A AAA 1000 AAA Drive Heathrow, FL 32746 (407) 444-8845 www.aaa.biz/auto ABLE WELDBUILT INDUSTRIES 1050 Grand Blvd. Deer Park, NY 11729 (631) 643-9700 www.weldbuilt.com ACCESS TOOLS AND EQUIPMENT 1628 N.W. 28th Street Miami, FL 33142 (305) 635-1011 www.accesstoolsusa.com ADVANCE CAPITAL GROUP 110 Seaman Ave. 7E NY, NY 10034 (888) 346-6871 www.advancetruckcapital.com ADVANTAGE FUNDING 1111 Marcus Ave., Suite M27 Lake Success, NY 11042 (516) 280-1375 www.advantagefund.com AGERO 1 Cabot Road # 4 Medford, MA 02155-5130 (972) 753-6230 www.argosiperks.co AKINS FORD P.O. Box 280 Winder, GA 30680 (866) 389-4173 www.akinsford.com ALDRIDGE INSURANCE 404 W. Fairview St. Troy, AL 36081 (334) 566-0051 www.towtruckinsurance.biz ALL-GRIP 5453 North Peterson Road Sedalia, CO 80135 (800) 748-2651 Authorized Dealers Only www.all-grip.com ALLISON TRANSMISSIONS 4700 West 10th Street Indianapolis, IN 46222-5200 www.allisontransmission.com ALLSTATE ROADSIDE SERVICES 2775 Sanders Road Building E Northbrook, IL 60062 (800) 582-6626 www.allstateroadsideservices.com A. M. BEST 5115 Maryland Way, Suite 300 Brentwood, TN 37027 (615) 371-5187, Ext. 331 www.am-best.com

2017 BUYER’S GUIDE AMERICAN EAGLE ACCESSORIES GROUP 740 N. State Street Garner, IA 50438 (800) 392-3015 www.americaneagleacc.com

ATLANTIC EMERGENCY SOLUTIONS 12351 Randolph Ridge Lane Manassas, VA 20109 (302) 724-6288 www.atlanticemergency.com

AMERICAN ENTERPRISES 5508 Navarre Ave. Oregon, OH 43616 (419) 691-8888 www.am-ent.net

ATLAS FLASHER & SUPPLY COMPANY 430 Swedesboro Ave. Mickelton, NJ 08056-1208 (856) 423-3333 www.atlasflasher.com

AMERICAN FORCE WHEELS 12019 S.W. 114 Place Miami, FL 33176 (786) 345-6301 www.americanforcewheels.com AMERICAN SAFETY & SUPPLY 77 B Napier Street Springfield, MA 01104 (413) 737-5176 www.americansafetysupply.com AMERICAN TOWING AND RECOVERY INSTITUTE P.O. Box 007 Wade, NC 28395 (910) 747-9000 www.americantowingandrecovery institute.org AMERICAN TRUCK TECHNOLOGY 1624 Ogden Ave. Lisle, IL 60532 (800) 985-0168 www.americantrucktechnology.com AMERIDECK 3550 Perry Hwy. Hadley, PA 16130 (724) 253-2006 AMSOIL SYNTHETICS 2945 Starwood Dr. Oviedo, FL 32765 (800) 370-2956 www.thelubepage.com ANCHOR GRAPHICS 3943 E. University McKinney, TX 75069 (972) 422-4300 www.anchorgraphics.com ASSOCIATED EQUIPMENT 5043 Farlin Ave. St. Louis, MO 63115 (314) 679-2571 www.associatedequip.com ATIG 1507 Park Center Drive, Unit 1C Orlando, FL 32835 (407) 472-9600 www.atiginc.com ATLANTA WRECKER SALES 120 North Texas Avenue Chesnee, SC 29323 (864) 590-6177 www.atlantawrecker.com

Tow Professional | Volume 6 • Issue 5 | www.towprofessional.com

ATOMIC LED, INC. 49 Cedar Swamp Rd. #12 Smithfield, RI 02917 (888) 305-1112 www.atomicled.com AUSTIN HINDS MOTORS, INC. 3345 Hwy 2315 S. Arab, AL 35016 (256) 550-0042 www.austinhindsmotors.com AUSTIN INSURANCE, INC. 2109 Broadway Paducah, KY 42001 (800) 548-7538 www.wreckerins.com AUTO DATA DIRECT, INC. 1379 Cross Creek Circle Tallahassee, FL 32301-3729 (850) 877-8804 www.add123.com AUTO EQUIPMENT, INC. P.O. Box 392 Statesville, NC 28687 (704) 872-4116 www.autoequipmentinc.com AUTORETURN 221 Main Street San Francisco, CA 94105 (415) 865-8200 www.autoreturn.com AW DIRECT 726 Heartland Trail, Suite 120 Madison, WI 53717 (608) 662-3333 www.awdirect.com

B BALTIMORE, DALLAS, LAS VEGAS TOW SHOWS www.towshows.com B&B INDUSTRIES 1121 D.I. Drive Elkhart, IN 46514 (574) 262-8551 www.www.billbottoms.com BA PRODUCTS 8925 Mcgaw Court Columbia, MD 21045 (800) 327-3301 www.baprod.com

BADGER GLOVE AND SAFETY 2635 Raymond Ave. Franksville, WI 53126 (262) 989-7010 www.badgergloveandsafety.com BAILEY'S TOWING 1422 Wall Road Wake Forest, NC 27587 (919) 562-2984 www.baileystowinginc.com/srg.htm BATCHOUT 1770 E. Lancaster Ave, Suite 10 Paoli, PA 19301 (610) 296-3264 www.batchout.com BEACON FUNDING CORP. 2 Belcher Street Newburyport, MA 01950 (847)-897-2734 www.beaconfunding.com BEACON SOFTWARE 10091 Brecksville Rd., Ste. F Brecksville, OH 44141 (866) 437-6653 www.dispatchanywhere.com BEST INSURANCE AGENCY P.O. Box 67 Trussville, AL 35173 (205) 655-2128 www.bestrl.com BEST TOOLS USA 2202 West University Siloam Springs, AR 72761 (800) 541-8568 www.besttools.net BISHOP BRANDING AUTOW CUSTOM DIE CAST P.O. Box 21029 Lethbridge, AB T1K6X4 (403) 393-2665 www.bishopbranding.com BLADES TOW RIGHT, INC. 25220 Trans-X Rd. Novi, MI 48375 (734) 449-0518 www.bladestowright.com BLINGMASTER, INC. P.O. Box 738 Auburndale, FL 33823 (863) 248-2616 www.blingmaster.com BMS BROTHER MOBILE SOLUTIONS, INC. 200 Crossing Blvd. Bridgewater, NJ 08807-0911 (908) 704-1700 www.brothermobilesolutions.com BOBEE TECH 2423 SW 147 Ave. #380 Miami, FL 33185 (786) 548-4711 CLIPSAVERS P. O. Box 2067 Huntersville, NC 28070 (704) 607-4797 clipsavers@gmail.com

COMPANY LISTINGS BOB FISH TRUCKS 2275 S. Main St. West Bend, WI 53095 (800) 471-1020 www.bobfishtrucks.com BOLT LOCK 3333 West Good Hope Rd. Milwaukee, WI 53209 (877) 251-8798 www.boltlock.com BOSS INDUSTRIES, INC. 1761 Genesis Dr. LaPorte, IN 46350 (219) 324-7776, Ext. 214 www.bossair.com BOWERS GROUP P.O. Box 280 Cortland, OH 44410 (330) 638-6146 www.bowersgrp.com BOXES 4 U / CRASH FILM 1401 E. Plano Pkwy. Plano, TX 75074 (972) 516-0002 www.boxes4u.com BUDGETGPS P.O. Box 5695 Chattanooga, TN 37406 (866) 800-8677 www.budgetgps.com BULLDOG TOWING PRODUCTS 215 Ford St. Geneva, IL 60134 (630) 301-0553 www.bulldogtowingproducts.com BULLY DOG 2839 Highway 39 American Falls, ID 83211 (877) 285-5936, Ext. 1145 www.bullydog.com BUSCH ENTERPRISES 908 Cochran Street Statesville, NC 28677 (704) 878-2067 www.buschshineproducts.com BUYERS PRODUCTS CO. 9049 Tyler Blvd. Mentor, OH 44060 (440) 974-8888 www.buyersproducts.com

C CAL-VAN TOOLS 4300 Waterleaf Ct. Greensboro, NC 27410 (800) 537-1077 www.calvantools.com CAR-PART.COM 1980 Highland Pike Fort Wright, KY 41017 (859) 344-1925 www.carpartpro.com

CENTERPOINTE INSURANCE SERVICE, LTD. 807B Camarillo Springs Road Camarillo, CA 93012-9464 (800) 451-8766, Ext. 120 (805) 384-1166, Ext. 120 (805) 384-8036, Fax www.centerpointeinsurance.com CHALMERS SUSPENSIONS INTERNATIONAL, INC. 12187 S.E. 60th Avenue Rd. Bellview, FL 34420 (352) 470-5867 www.chalmerssuspensions.com CHANNEL ISLANDS LEASING AND LOAN 306 Descanso Ojai, CA 93023 (805) 646-3576 www.channelislandsleasing.com CHASE INSURANCE AGENCY 333 NW 70 Ave, Ste. 108 Plantation, FL 33317 (800) 940-4301 www.chaseinsurance.net CHESTER POINT PROGRAMS P.O. Box 369 Chester, NJ 7930 (908) 428-4285, Ext. 112 www.chesterpoint.com CHEVRON 9401 Williamsburg Plaza Suite 201 Louisville, KY 40222 (502) 420-7039 www.chevron.com CHEVRON COMMERCIAL 3545 George Street Highland, IL 62249 (618) 654-5555 www.chevroncommercial.com CHICAGO PNEUMATIC 1800 Overview Dr. Rock Hill, SC 29730 (803) 817-7349 www.cp.com CLARUS MERCHANT SERVICES 3 E. Diamond Ave. Gaithersburg, MD 20877 (800) 720-3373 www.clarusdc.com CLORE AUTOMOTIVE 8735 Rosehill Rd, Suite 220 Lenexa, KS 66215 (800) 328-2921 www.cloreautomotive.com CODE 3 / PSE AMBER 10986 N. Warson Rd. St. Louis, MO 63114-2029 (314) 426-2700, Ext. 1251 www.code3pse.com COKER EQUIPMENT 9100 Ambassador Row Dallas, TX 75247 (214) 742-5221 www.cokerequip.com

COLLINS MFG. CORP. P.O. Box 1299 Jacksonville, OR 97530 (800) 332-9220 www.collinsdollies.com COLUMBUS MCKINNON 140 John James Audubon Parkway Amherst, NY 14228-1197 (716) 689-5568 www.cmworks.com COLUMBUS TRUCK/ MARIETTA MACK 127 Court Street Marietta, OH 45750 (740) 373-7200 www.columbusmack.com COMEUP WINCH 12930 S.E. Hwy. 212 Clackamas, OR 97015 (818) 246-5745 www.comeupusa.com COMMERCIAL SAFETY SERVICES P.O. Box 1826 Beltsville, MD 20704 (301) 430-0947, Ext. 5 www.commercialsafetyservices.com CONDOR LIFT 210 W. Stephenie Dr. Cortland, IL 60112 (847) 394-2646 www.condor-lift.com CONSUMERS INSURANCE 1620 Gateway Blvd., Ste. 201 Murfreesboro, TN 37129 (615) 896-6133, Ext. 180 www.ciusa.com COPART 14185 Dallas Parkway, Ste. 400 Dallas, TX 75254 (972) 391-5082 www.copart.com CREDITORS SPECIALTY SERVICE, INC. P.O. Box 764 Acton, CA 93510 (661) 269-0100 CROUCH WRECKER & EQUIPMENT SALES P.O. Box 174 Kingston Springs, TN 37082 (615) 952-3287 www.crouchtowtrucks.com CURRIN GRAPHICS 2814 Copter Rd. #B Pensacola, FL 32514 (850) 505-0955 www.curringraphics.com CUSTER PRODUCTS, LTD. 4101 Shuffel Drive N.W. North Canton, OH 44720 (800) 490-3158 www.custerproducts.com

2017 BUYER’S

GUIDE

CATEGORIES Add On Wheel Lifts

Air Air Bags

Auto Auctions

Body Manufacturers

Buy-Back Program Cargo Control

Chassis Manufacturer

Communications

Compressed Air Products 44 Computer Mounts

Credit Card Processing

Damaged Vehicle Movement Systems

Dispatch Services

Distributor

Finance

GPS/Fleet Tracking

Hydraulics

Insurance

Jump Starters

Lease & Finance

Lifts/Motorcycle/ Vehicle/Wheel

Lighting & Accessories

Lock Out Equipment

Lubricants

Motor Clubs

Polishing / Cleaning Supplies

Protective Clothing

Rope

Safety

Shop Tools & Equipment

Signs & Graphics

Spill Control/Clean-Up

Third Party

Tow Software

Trade Shows

Trailers

Training & Education

Truck/Equipment Dealer

Video & Security

Wheels & Accessories

Winches & Accessories

Winshield/Vehicle Wrap

Other

Volume 6 • Issue 5 | www.towprofessional.com | Tow Professional

Professional Your Resource for Towing & Recovery

CUSTOM BUILT, LLC 2 Popular Street Kane, PA 16735 (800) 540-5151 www.custombuiltmfg.com CW MILL EQUIPMENT CO., INC. 14 Commerce Dr. Sabetha, KS 66534 (785) 284-3454 www.cwkits.com

D D&J DIVERSIFIED, LLC 2948 Starwood Dr. Oviedo, FL 32765 (407)-657-5969 www.thelubepage.com DACOTAH-WALSH TIRE 80 W. 78th Street Chanhassen, MN 55317 (952) 934-8427 www.tireauditor.com DAHDAH TOWING & EQUIPMENT 146 Broad Street Augusta, GA 30901 (803) 279-9749 DANMESSINA.COM P.O. Box 640 Prosper, TX 75078 (469) 774-0340 www.danmessina.com DAN–AM AIR One Sata Dr. Spring Valley, MN 55975 (800) 533-8016 www.danamair.com DANCO PRODUCTS 411 South Cedar Lane Greencastle, PA 17225 (800) 453-2626 www.dancoproducts.com DANGELO'S CUSTOM BUILT MFG., LLC 207 N. Fraley Street Kane, PA 16735 (814) 837-6053 www.dangeloscustombuilt.com DEEP SOUTH WRECKER SALES 3460 Highway 78 Loganville, GA 30052 (404) 569-4723 www.deepsouthwreckersales.com DER MANOUEL INSURANCE GROUP 548 W. Cromwell Ave, Suite 101 Fresno, CA 93711 (800) 447-4605 www.dmig.com DETROIT WRECKER SALES 19393 Davidson Detroit, Michigan 48223 (313) 835-8700 www.detroitwrecker.com

2017 BUYER’S GUIDE DEWEZE MFG./HARPER INDUSTRIES 151 E. Highway 160 Harper, KS 67058 (800) 835-1042 www.harperindustries.com DG TOWING EQUIPMENT 409 W. 218th Street New York, NY 10034 (212) 567-0255 www.dgtow.com DIESELSITE 7400 West Industrial Lane Homosassa, FL 34448 (888) 414-3457 www.dieselsite.com DIGITAL-ALLY 9705 Loiret Blvd. Lenexa, KS 66219 (800) 440-4947 www.digitalallyinc.com DIVERSIFIED PRODUCTS 8330 Atlantic Boulevard Jacksonville, FL 32211-8784 (800)-874-4172 www.pushbumper.com

DYNAMIC MFG. 1120 E. Brambleton Avenue Norfolk, VA 23504 (757) 624-1360 www.dynamicmfg.com

E EARTEC 145 Dean Knauss Dr. Narragansett, RI 2882 (800) 399-5994 www.eartec.com EAST COAST TRUCK & TRAILER 2906 Elmhurst Lane Portsmouth, VA 23701 (757) 465-2200 www.ectts.com

EYE3DATA 9624 Cincinnati Columbus Rd., Suite 310 Cincinnati, OH 45241 (513) 770-0550 www.eye3data.com

F FEDERAL SIGNAL 2645 Federal Signal Dr. University Park, IL 60484 (800) 824-0254 www.fedsig.com FLASH EQUIPMENT 2061 Whitfield Park Ave. Sarasota, FL 34243 (800) 570-8866 www.flashequipment.com

EAST PENN TRUCK EQUIPMENT 1100 Winn Dr. Bethlehem, PA 18017 (610) 694-9234 www.eastpenntrucks.com

FLEETDOWN.NET/ FLEETSOURCE 1400 Commerce Blvd. Ste. 25 Anniston, AL 36207 (256) 241-9280 www.fleetdown.net

EASTERN WRECKER 13401 US 70 Business West Clayton, NC 27520 (919) 553-4038 www.easternwrecker.com

FLEET SALES WEST 2175 N. Pacific Highway Woodburn, OR 97071 (503) 982-5095 www.fleetsaleswest.com

ECMPERFORMANCE.COM 304 Indian Trace, Suite 289 Weston, FL 33326 (888) 768-2447 www.ecmperformance.com

FLEETMATICS 1600 E Golf Road, Suite 800 Rolling Meadows, IL 60008 (866) 844-2235 www.fleetmatics.com

D.O.T TIEDOWN & EQUIPMENT SALES 436 Saco Lowell Rd. Easley, SC 29640 (800) 459-4798 www.dottiedown.com

ECOMPLY 600 Round Rock West Drive, Ste. 201 Round Rock, TX 78681 (512) 269-0108 www.ecomply.net

FLEETNET AMERICA P.O. Box 970 Cherryville, NC 28021-0970 (800) 438-8961, Ext. 2544 www.fleetnetamerica.com

DPF REMEDY/GREEN COMMERCIAL FUEL SOLUTIONS 114 Parkcrest Drive Cary, NC 27519 (844) 728-3373 https://dpfremedy.com

ENERGY SAFE TECHNOLOGIES, INC. 98 Cuttermill Road, Suite 370 S. Great Neck, NY 11021 (973) 378-3281 www.energysafetech.com

DRIVELINE BUDDY, LLC 3853 Duck Creek Dr. Stockton, CA 95215 (209) 401-0069 www.drivelinebuddy.com

EQUIPMENT SALES AND SERVICE 152 Floyd Ave. Bloomfield, NJ 7003 (973) 743-7516 www.esstrucksales.com

DUAL-TECH 540 Industrial Drive Bean Station, TN 37708 (800) 852-0345 www.dual-techinc.com

EVANS COOLING P.O. Box 434 Parkersville, PA 19457 (860) 668-1114, Ext. 203 www.evanscooling.com

DURABILT 1900 N. Austin Chicago, IL 60639 (773) 622-7260 www.durabiltusa.com

EXIDE TECHNOLOGIES 13000 Deerfield Parkway, Building 200 Milton, GA 30004 (678) 566-9000

DJ SAYS 2820 Andover Way Woodstock, GA 30189 (800) 352-5252 www.djsays.com DK2 WINCHES Detail Dk2, Inc. 1080 Clay Have, Unit 2 Burlington, On. Canada L7L0AI (888) 277-6960 www.detailk2.com

Tow Professional | Volume 6 • Issue 5 | www.towprofessional.com

FLITZ INTERNATIONAL, LTD. 821 Mohr Avenue Waterford, WI 53185-4257 (800) 558-8611 www.flitz.com FLORIDA WRECKER SALES 6301 E. Hillsborough Ave. Tampa, FL 33610 (813) 626-2144 www.flwrecker.com FLOW STOP P.O. Box 634 Denver, NC 28037 (877) 356-9767 www.flowstop.net FLUIDALL, LLC 860 Johnson Drive Delano, MN 55328 (800)-849-0591 www.fluidall.com FORD MOTOR COMPANY 16800 Executive Plaza Drive Regent Court Building Dearborn, MI 48126 (313) 390-3029 www.ford.com

COMPANY LISTINGS FREIGHTLINER TRUCKS 2477 Deerfield Dr. Fort Mill, SC 29715 (803) 578-3263 www.freightlinertrucks.com

GEICO 4201 Spring Valley Rd. Dallas, TX 75244 (972) 701-1620 www.geico.com

GOLDEN WEST 1850 E. Orangethorpe Ave. Fullerton, CA 92831-5324 (800) 724-8766 www.goldenwesttoweq.com

GENERAL MFG. (SAFTLITE) 1336 West Wiley Avenue Bluffton, IN 46714 (260) 824-3440 www.saftlite.com

GO-LIGHT, INC. 37146 Old Hwy. 17 Culbertson, NE 69024 (308) 278-3131 www.golight.com

G&S SAFETY PRODUCTS P.O. Box 282 McKean, PA 16426 (814) 476-7908 www.gssafetyproducts.com

GESSEL INSURANCE AGENCY 25 W. Fifth Street, Suite N London, OH 43140 (740) 852-7725 www.gesselinsagency.com

GOODALL 7558 Washington Avenue South Eden Prairie, MN 55344 (952) 941-6666 www.goodallmfg.com

G&W SOLUTIONS 990 Little Lehigh Dr. Emmaus, PA 18049 (610) 704-6959 www.gandwsolutions.com

GINN COMMERCIAL FLEET 6263 Turner Lake Road Covington, GA 30014 (770) 691-1896 www.ginncommerical.com

GOODYEAR WRECKER 19109 Hwy. 134 Enterprise, AL 36330 (334)-347-3297 www.goodyearwreckersales.com

GAITHER TOOL 21 Harold Cox Dr. Jacksonville, IL 62650 (217) 245-0545 www.gaithertool.com

GLENN'S AUTO PARTS 110 Highway 70 Rockwood, TN 37854 (865) 354-0622 www.glennsautoparts.com

GPS INSIGHT 21803 North Scottsdale Road, Suite 220 Scottsdale, AZ 85255 (866) 477-4321, Ext. 8003

GAMBER JOHNSON 3001 Borham Ave. Stevens Point, WI 54481 (800) 456-6868 www.gamberjohnson.com

GM FLEET AND COMMERCIAL (313) 665-2368 www.GMFleet.com

GULF ATLANTIC SUPPLY P.O. Box 738 Columbiana, AL 35051 (205) 669-2393 www.gasafetywear.com

H HAL KRESSER AGENCY 3045 Symmes Rd., Suite F Hamilton, OH 45215 (513) 942-5770 HALE TRAILER BRAKE & WHEEL, INC. Route 76 Cooper Rd. Voorhees, NJ 8043 (800)-232-6535 www.haletrailer.com HAMBY & ALOISIO INSURANCE 53 Perimiter Center E., Ste. 400 Atlanta, GA 30346 (770) 804-4829 www.towtruckinsurance.com HANSCOM K 1250 S. Grove Ave., Suite 308 Barrington, IL 60010 (847) 756-4808 www.hanscomk.com HAZMAT RESPONDER NETWORK (877) 356-9767 http://hazmatrespondernetwork.com

Volume 6 â&#x20AC;¢ Issue 5 | www.towprofessional.com | Tow Professional

Professional Your Resource for Towing & Recovery

HEDINGER’S EQUIPMENT 321 S. Wilder St. Greenburg, IN 47240 (812) 663-7885 www.hedingers.com HIDE-A-LIFT 3058 320th St. Hull, IA 51239 (800) 634-9340 www.hidealift.com HIGHWAY PRODUCTS 7905 Agate Rd. White City, OR 97503 (800) 866-5269 www.800toolbox.com HINO 41180 Bridge Street Novi, MI 48375 (248) 699-9300 www.hino.com HOLLY'S MESSAGE SERVICE 10 Melrose Dr. Farmington, CT 6032 (888) 809-6182 www.hollysms.com HOOKS TOWING SUPPLY 83 C.R. 725 Wynne, AR 72396 (870) 238-4148 www.hookswreckersupplies.com HOUSE OF WRECKERS 161 Industrial Rd. San Carlos, CA 94070 (650) 594-1530 www.houseofwreckers.com HUB INTERNATIONAL 30 Kimball Ave, Suite 301 South Burlington, VT 05403 HUBCAPS UNLIMITED 4262 South Howell Ave. Milwaukee, WI 53207 (414) 769-0039 www.wheelcovers.com HY-TECH RECOVERY EQUIPMENT 3225 Reagan Dr. Fort Worth, TX 76116 (817) 560-4610 www.sneekerlift.com

I ICOM NORTH AMERICA/UPAS GROUP 54790 Grand River New Hudson, MI 48165 (248) 573-4934 www.icomnorthamerica.com I TOW IN, INC. 335 Locust Lane Bellevue, KY 41073 (800) 979-8697 info@skatesiti.com

2017 BUYER’S GUIDE IGTC - MCMANUS PEARL & Gesl, Inc. 237 Main Street # 750 Buffalo, NY 14203-2714 (716) 856-6600 www.Towinsurance.com IN THE DITCH TOWING PRODUCTS 3195 Industrial Way Mountain Home, ID 83647 (888) 993-4824 www.intheditch.com INA TOWING NETWORK 500 Meijer Dr., Suite 300 Florence, KY 41042 (866) 853-2125 www.inatowing.com INDUSTRIAL NETTING 7681 Setzler Pkwy. N. Minneapolis, MN 55445 (800) 328-8456 www.industrialnetting.com INSIGHT USA 23330 Cottonwood Parkway, Suite 333 California, MD 20619 (301) 866-1990, Ext. 203 www.mds-inc.com INSURANCE AUTO AUCTIONS Two Westbrook Corporate Center, Suite 500 Westchester, IL 60154 (708) 492-7000 www.iaai.com INTEGRATED VEHICLES & EQUIPMENT LEASING 734 Walt Whitman Road Melville, NY 11747 (800) 551-4854 www.integratedleasing.com INTEK 152 Eagle Rock Ave. Roseland, NJ 7068 (973) 403-7788 www.intekleasing.com INTERLINE RISK SERVICES P.O. Box 536 Pooler, GA 31322 (912) 330-5250 www.interlinerisk.com INTERNATIONAL TOWING & RECOVERY HALL OF FAME & MUSEUM 3315 Broad St. Chattanooga, TN 37408-3052 (423) 267-3132 www.www.internationaltowing museum.org INTERNATIONAL TRUCK/NAVISTAR 4201 Winfield Road Warrenville, IL 60555-4026 (630) 753-5000 www.navistar.com ISUZU 1400 S. Douglas Rd., Suite 100 Anaheim, CA 92806 (714) 935-9425 www.isuzucv.com

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J J.J. KELLER 3003 Breezewood Lane Neenah, WI 54957 (920) 967-7050 www.jjkeller.com JEFF INGRAM WRECKER SALES, INC. 1677 Daney Blvd. Horn Lake, MS 38637 (866) 280-6761 www.wrecker-sales.com JERR-DAN 13224 Fountainhead Plaza Hagerstown, MD 21742 (240) 420-8781 www.jerrdan.com

K KALYN SIEBERT, L.P. 1850 Executive Park Dr. N.W. Cleveland, TN 37312 (800) 400-6913, Ext. 1006 www.kalynsiebert.com

KINEQUIP, INC. 3708A Performance Rd. Charlotte, NC 28214 (704) 392-5052 www.kinequip.net KOLO DBS, LLC http://kolodbs.com

L LANDOLL CORPORATION 1900 North Street Marysville, KS 66508 (785) 562-5381 www.landoll.com LDC INSURANCE SERVICES 900 W. Chandler Blvd., Suite A-8 Chandler, AZ 85225 (877) 988-1768, Ext. 1 www.ldcinsurance.com LIFT-ALL P.O. Box 27 Landisville, PA 17538-0027 (717) 898-6614, Ext. 1162 www.wreckerstraps.com

LIFT AND TOW 10680 B Cumberland Hwy. Orrstown, PA 17244 (866) 494-6500 KAVANAUGH'S TRUCK SALES www.liftandtow.com 1383 Belmar Dr. LODAR USA Louisville, KY 40213 Expressway 287 (502) 454-4960 Henrietta, TX 76365 www.kavtow.com (888) 685-6327 www.lodar.com KBK INSURANCE GROUP 1425 Sams Ave., Suite 201 LOGANVILLE FORD Harahan, LA 70123 3460 Highway 78 (504) 736-0690 Loganville, GA 30052 www.kbkinsgroup.com (770) 554-9994 www.loganvilleford.com KENWORTH 10630 N.E. 38th PL LUBE-A-BOOM Kirkland, WA 98033 8151 River Bay Drive East (425) 828- 5000 Indianapolis, IN 46240 www.kenworth.com (317) 501-1104 www.www.lubeaboom.com KEYSTONE TAPE & SUPPLY OF TEXAS LUBRICATION SPECIALTIES, 1130 Blue Mound Road West, INC. Suite 304 255 Neal Ave. Haslet, TX 76052 Mt. Gilead, OH 43338 (817) 439-8898 (419) 768-2647 www.keystonetape.com www.hotshotssecret.com KILAR LYNCH 2616 North Main Street 29000 Sharon Lane Hubbard, OH 44425 Waterford, WI 53185 (330) 534-8961 (262) 514-4000 http://kilar.cc www.lynchtruckcenter.com KINCO GLOVES LYNCH CHICAGO 751 West 800 South 7335 West 100th Place Salt Lake City, UT 84104 Bridgeview, IL 60455 (888) 737-0233 (708) 233-1112 www.kincoworkgloves.com www.lynchchicago.com KINEDYNE 151 Industrial Parkway Branchburg, NJ 08876-3451 (908) 231-1800, Ext. 128 www.kinedyne.com

COMPANY LISTINGS M MAJESTIC GLOVE 6707 Hardeson Road Everett, WA 98203 (425) 407-1200 MARKING PEN DEPOT 41775 Elm St, Unit 403 Murrieta, CA 92562 (888) 396-3848 www.markingpendepot.com MARR SOFTWARE, LLC 1712 Pioneer Ave, Ste. 464 Cheyenne, WY 82001 (307) 363-AUTO 2886 www.protow.com MARTENS JOHNSON INSURANCE 6227 Executive Boulevard Rockville, MD 20852-3906 (301) 231-5447 www.mjia.com MARYLAND CARRIER & WRECKER SALES 1800 Sulphur Spring Rd. Baltimore, MD 21227 (410) 247-5700 www.mdcarrierwrecker.com

MATHENY MOTORS 4125 1st Ave. Nitro, WV 25143 (304) 485-4418 www.mathenymotors.com

MILLER INDUSTRIES 8503 Hill Top Dr. Chattanooga, TN 37363 (423) 238-4171 www.millerind.com

MOBILE RELAY ASSOCIATES 15330 Vermont Ave. Paramount, CA 90723 (323) 636-5202 www.nexedge-mra.com

MATJACK 2320 Duke St. Indianapolis, IN 46205 (317)-359-3078 www.matjack.com

MINUTE MAN MFG. 6673 Pine Ridge Ct., Ste. B Jenison, MI 49429 (877) 593-6959 www.minuteman1.com

MODULINE CABINETS 20 Holland Street Brockton, MA 02301 (888) 343-4463 www.modulinecabinets.com

MERRITT 9339 Brighton Road Henderson, CO 80640-8229 (303) 289-2286 www.merrittequipment.com

MITI CO. MFG. 5513 Highway 348 Delta, CO 81416 (970) 243-9500 www.mitico.com

MUNCIE POWER PRODUCTS 201 East Jackson Street Muncie, IN 47305-2834 (765) 284-7721 www.munciepower.com

MFR. EXPRESS 7-A Donna Drive Wood Ridge, NJ 7075 (201) 266-0910 www.mfrexpress.com

MITSUBISHI 2015 Center Square Rd. Logan Township, NJ 08085 (856) 467-3965 www.mitfuso.com

MIKE KEITH INSURANCE P.O. Box 388 Clinton, Mo. 64375 (800) 748-7985 curtis@mkeithins.com

MOBILE AWARENESS, LLC 31200 Solon Road, Suite 12 Solon, OH 44139 (440) 248-5523 Ext. 205 www.mobileawareness.com

NASCO INDUSTRIES 3 N.E. 21st Street Washington, IN 47510 (800) 767-4288 www.nascoinc.com

MILE MARKER 2121 Blount Road Pompano Beach, FL 33069 (954) 782-0604 www.milemarker.com

MOBILE LIFTS, INC. 3476 Germantown Pike Collegeville, PA 19426 (610) 489-1900 www.mobilelifts.com

NATION SAFE DRIVERS 800 Yamato Road, Ste. 100 Boca Raton, FL 33431 (800) 338-2680 www.nationsafedriverscom

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NATIONAL AUTOMOBILE CLUB 373 Vintage Park Dr., Ste. E Foster City, CA 94404 (650) 294-7000 www.nac.com NATIONAL INSURANCE BROKERAGE OF NY 175 Oval Dr. Islandia, NY 11749 (631) 273-4242 www.nibony.com

2017 BUYER’S GUIDE NUSSBAUM WRECKERS & ROLLBACKS 1628 Lancaster Ave. Columbia, PA 17512 (800) 922-1122 www.nussbaumwreckers.com

NATIONAL INTERSTATE 3250 Interstate Drive Richfield, OH 44286 (800) 929-1500 www.natl.com

OHIO POWER SYSTEMS 807 E. Findlay St. Carey, OH 43316 (419) 294-4985 www.ohiopowersys.com

NATIONAL MOTOR CLUB 130 E. John Carpenter Hwy. Irving, TX 75062-2708 (469) 524-5122 www.nmca.com

OLSON & COMPANY 3 Oxford Ct. Suffern, NY 10901 (845) 357-0829 www.axelcap.net

NATIONAL TRAFFIC SIGNS 14521 60th Street N. Clearwater, FL 33760 (727) 446-7983 www.ntsigns.com

OMADI, INC. 5152 Edgewood Dr., Ste. 210 Provo, UT 84604 (801) 800-8250 www.omadi.com

NATIONWIDE TOWING & RECOVERY GROUP, LLC 1115A Falconcrest Ct. Nixa, MO 65714 (417) 595-0712 www.ntrg4u.com

ONSCENE SOLUTIONS 3660 Center Road #313 Brunswick, OH 44212 (330) 220-8111 www.onscene-solutions.com

NBB CONTROLS, INC. 5909 School Ave. Richmond, VA 23228 (804) 262-4846 www.nbbcontrols.de

PACIFIC GENERAL LIFE NEW ENGLAND TRUCKMASTER INSURANCE AGENCY 16 Bernhard Rd. 210 Quail Ridge Drive North Haven, CT 06473 Westmont, IL 60599 (203) 772-1217 (630) 515-0090 www.netruckmaster.com www.towtruckinsuranceusa.com NEW PIG One Pork Ave. Tipton, PA 16684 (800) HOT-HOGS (468-4647) www.newpig.com/us/

PANOR CORP (MAXXIMA) 125 Cabot Court Hauppauge, NY 11788 (631) 434-1200, Ext. 200 www.maxxima.com

NEXT GENERATION TOOL COMPANY 2527 Crooked Creek Middleburg, FL 32068 (800) 874-5625 www.nextgentool.com

PELICAN ROPE 4001 W. Carriage Dr. Santa Ana, CA 92704 (714) 545-0116, Ext. 5 www.pelicanrope.com

NORTH AMERICAN BANCARD 303 5th Ave, Suite 407 NY, NY 10016 (866) 481-4604 www.nynab.com NRC INDUSTRIES 2430 Principale St-Paul d'Abbotsford, QC J0E 1A0 (450) 379-5796 www.nrc-industries.com NUSSBAUM WRECKERS State Route 17 Hasbrouck Heights, NJ 7604 (800) 922-1122 www.nussbaumequipment.com

PEO ADVISORS, LLC 2141 Main Street Dunedin, FL 34698 (855) 321-PEOS www.peoadvisors.com PERMCO HYDRAULICS P.O. Box 2068 Streetsboro, OH 44241 (800) 626-2801 www.www.permco.com PETERBUILT 2605 River Road Piedmont, SC 29673 (864) 269-7202 www.thepetestore.com

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PHOENIX USA, INC. 51 W. Borden Street Cookeville, TN 38503 (931) 526-6128, Ext. 2224 www.phoenixusa.com

PRO-VISION P.O. Box 8821 Kentwood, MI 49518 (616) 583-1520 www.provsnusa.com

PIERCE AUTO SALES 549 U.S. HWY 287 S. Henrietta, TX 76365 (800) 658-6301 www.piercesales.com

PSE AMBER 10986 North Warson Rd. St. Louis, MO 63114-2029 (314) 426-2700, Ext. 1251 www.code3pse.com

PILLOW PROTECTION CORP. 9815-149th St. Edmonton, AB T5P 1K5 (780) 908-9560 www.panpillow.com

PURPOSE WRECKER 1732 Prospect Road Wentzville, MO 63385 (636) 639-9700 www.purposewrecker.com

PIP 26 Computer Drive East Albany, NY 12205 (518) 595-1539 www.pipusa.com

PWOF 4718 Edgewater Dr. Orlando, FL 32804 (407) 402-1040 www.pwof.org

PINNACLE 800 Point Vista Dr., Suite 532 Hickory Creek, TX 75065 (940) 321-8204 www.viewpinnacle.com

POLYBILT 1821 N.W. 57 Street Ocala, FL 34475 (800) 864-3817 www.polybilt.com

QUALITY CRAFT TOOLS 8994 S.R. 73 Hillsboro, OH 45133 (937) 393-4954 www.qct.20m.com

POWER ARC 7556 Watson Rd. Shrewsbury, MO 63119-3914 (314) 968-1115 www.powerarc.net

QUEST ROADSIDE SERVICES 106 West Tolles Drive St. Johns, MI 48879 (888) 295-2584, Ext. 5 www.questsoftware.com

POWERBILT WRECKERS / I-44 TRUCK CENTER 705 North Service Rd. Saint Clair, MO 63077 (800) 660-7312 www.i44truckcenter.com POWERHOUSE INDUSTRIES P.O. Box 8 Eastport, NY 11941 (631) 325-5555 www.jiffyjump.com PRIME INDUSTRIES 525 Central Drive Virginia, VA 23454 (800) 446-1144 www.prime-industries.com PROFESSIONAL DISPATCH SERVICES, INC. 901 S.E. Oak St. Portland, OR 97214 (866) 382-7374 www.prodispatchservice.com PROGRESSIVE COMMERCIAL INSURANCE 747 Alpha Dr. Highland Heights, OH 44143-2124 (440) 461-5000 www.progressivecommercial.com PROGRESSIVE PLATFORMS 60 Island St. Lawrence, MA 1840 (877) 304-4347 www.progressiveplatforms.com

R RAM MOUNTING SYSTEMS 8410 Dallas Ave S. Seattle, WA 98108 (206) 763-8361 www.rammount.com RAM TRUCKS/CHRYSLER GROUP, LLC 1000 Chrysler Dr. Auburn Hills, MI 48326 www.chryslergroupllc.com RAMSEY WINCH 4707 N. Mingo Rd. Tulsa, OK 74117 (918) 234-2130 www.ramseyindustries.com RANGER SST 34194 Aurora Rd. #274 Cleveland, OH 44139 (440) 498-1495 www.rangersst.com RATLER MFG. 41 Granger Ave. Scarborough, ON M1L 3K9 (416) 285-1876 www.ratler.com

COMPANY LISTINGS RC INDUSTRIES P.O. Box 1555 Elkhart, IN 46515 (574) 295-6641, Ext. 101 www.rctoolbox.com

RED KAP 545 Marriott Drive Nashville, TN 37214 (800) 733-5271 www.redkap.com

REAL POWER 8401 Northwest Blvd. Indianapolis, IN 46278 (877) 670-7325, Ext.368 www.realacpower.com

REELCRAFT 2842 E. Business Hwy. 30 Columbia City, IN 46725 (260) 248-8188 www.reelcraft.com

REAL WHEELS CORP/ GS MARKETING CORP. 3940 Tannahill Drive Gurnee, IL 60031 (800) 982-1180 www.realwheels.com

REGIONAL INTERNATIONAL OF WNY, LLC. 2425 Walden Ave. Buffalo, NY 14225 (800) 836-0409 www.regionalinternational.com

ROADSIDE SAFETY 1170 Center Dr. Suites A & B City of Industry, CA 91789 (909) 468-1393 www.roadsidesafety.net

RECOVERY BILLING UNLIMITED 42 Quanapoag Road E. Freetown, MA 02727 (508) 763-5474 www.bigwheeltowingandrecovery.com

RICK’S AUTO SALES, INC. 920 W. Lima St. Kenton, OH 43326 (800) 639-4537 www.ricksautosales.com

ROBERT YOUNG'S TRUCKS 210 Carver Ave. N.E. Roanoke, VA 24012 (540) 982-3809 www.robertyoungtrucks.com

RPM EQUIPMENT & WRECKER CAPITAL 13317 Chrisman Road Houston, TX 77039 (281) 590-1494 www.rpmwreckersandtowtrucks.com

RICK'S TRUCK CENTER 260 New Lancaster Rd. Leominster, MA 01453 (978) 534-0120 www.rickstrucks.com

ROCKIN FEET BY UNIQUE 4 U 6130 W. Flamigo Rd. PMB # 460 Las Vegas, NV 89103 (504) 427-2728 www.rockinfeet.com

RSIG 9381 Forestwood Lane Manassas, VA 20110 (703) 365-0199 www.rsig.com

RMP POWERTRAIN SOLUTIONS 9040 Burrough Dover Lane Pennsauken, NJ 08110 (800) 257-7418 www.powertrainsolutions.com

ROI PROTECTIVE TAPES 805 Ward Dr. Northampton, PA 18067 (610) 564-7135 www.roiprotectivetape.com

RUGGEDTOW.COM 778 Pittsburg Rd Butler, PA 16002 (724) 586-2900 www.ruggedtow.com

RECOVERY FIRST INSURANCE P.O. Box 3142 Tulsa, OK 74101-3142 (918) 764-1656 www.recoveryfirst.com RECOVERY SPECIALIST INSURANCE GROUP P.O. Box 2707 Manassas, VA 20108 (703) 365-0199 www.rsig.com

ROAD AMERICA 7300 Corporate Center Drive 6th Floor Miami, FL 33126 (305) 392-4327 www.road-america.com ROAD GEAR P.O. Box 1202 Russellville, AL 35654 (256) 331-9340 www.road-gear.com

R-O-M CORP 6800 East 163rd St. Belton, MO 64012-5463 (800) 827-3692 www.romcorp.com RONTAN SIGNALS 7859 NW 46th Street, Unit 5B Miami, FL 33166 (305) 599-2974 www.rontan.com R. P. RECOVERY CONSULTING SERVICES/SONETICS 106 Golden Rod Lane Warners, NY 13164 (315) 730-6566

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2017 BUYER’S GUIDE

RUSH TOWING SYSTEMS 8810 IH-10 San Antonio, TX 78219 (210) 835-2239 www.rushtowingsystems.com

SHIELD SOLUTIONS, LLC W. 1737 Washington Rd Oconomowoc, WI 53066 (920)-474-7502 www.shieldsolutionsllc.com

STECK MFG. 1115 S. Broadway Dayton, OH 45417 (800) 227-8325 www.steckmfg.com

TALBERT 1628 W. State Road 114 Rensselaer, IN 47978 (800) 348-5232 www.talbertmfg.com

RV WHEEL 4037 Phelan Rd, # A133 Phelan, CA 92371 (800) 215-8007 www.rvwheel.com

SLICK TOP SOLUTIONS, LLC 8800 Rhode Island Ave. College Park, MD 20740-4114 (301) 943-8903 www.slicktopsolutions.com

STERTIL KONI 200 Log Canoe Circle Stevensville, MD 21666 (800) 336-6637 www.stertil-koni.com

TCF EQUIPMENT FINANCE 11100 Wayzata Blvd, Suite 801 Minnetonka, MN 55305 (800) 442-7811, Ext. 7415 www.tcfef.com

SMYRNA TRUCK AND CARGO 2158 Atlanta Road Smyrna, GA 30080 (855) 269-5347 www.smyrnatruck.com

STREN FLEX 6295 McDonough Drive Norcross, GA 30093 www.stren-flex.com

TELETRAC 7391 Lincoln Way Garden Grove, CA 92841-1428 (817) 261-5756, Ext. 1448 www.teletrac.net

S S&J MFG. P.O. Box 564 Cuba, MO 65453 (573) 885-4460 www.sjmetalmfg.com SAFETY VISION 6100 W. Sam Houston Pkwy. N. Houston, TX 77041-5113 (713) 929-1044 www.safetyvision.com SAFETYLINE, INC. 176 Shannon Lane Priest River, ID 83856 (208) 448-4000, Ext. 105 www.safetyline.com

SNEED ROBINSON AND GERBER, INC. P.O. Box 34698 Bartlett, TN 38134 (901) 372-4580 www.sneedtowinginsurance.com SOUNDOFF SIGNAL 3900 Central Parkway Hudsonville, MI 49426 (800) 338-7337 www.soundoffsignal.com SOUTHERN TOW EXPO & BEACH BASH www.southerntowexpo.com

SAM WINER MOTORS, INC. 3417 East Waterloo Road Akron, OH 44312 (877) 379-4624 www.samwinermotors.com

SPECIALTY VEHICLE & EQUIPMENT FUNDING 538 Broad Hollow Rd, Suite 221 Melville, NY 11747 (631) 753-6611 www.specialtyvehiclefunding.com

SANTANDER 3 Huntington Quad – Suite 101N Melville, NY 11747 (631) 531-0630 www.santanderbank.com

SPEEDWAY WRECKER & TRAILER SALES 2030 Fairfax Ave. Columbus, OH 43207 (614) 491-6880

SANTIAM ENTERPRISES, INC. 611 Main St. Lyons, OR 97358 (503) 859-2793 www.santiam.info

SPILL KING 130 Juno St, Suite 1 Jupiter, FL 33458 www.spillking.com

SAVATECH CORP 1300 N. Nova Rd. Daytona Beach, FL 32117 (386) 760-0706 www.savatech.com SEFAC 23 Fontana Lane, Suite 110 Baltimore, MD 21237 (443) 730-1025, Ext. 102 www.sefac.com SENSATA DIMENSIONS 4467 White Bear Parkway St Paul, MN 55110 (727) 253-4536 www.sensata.com SERVICE STATION COMPUTER SYSTEMS/SSCS 650 Work St. # A Salinas, CA 93901-5013 (800) 972-7727, Ext 4721 www.sscsinc.com

SPRINT ENTERPRISE ACCOUNTS 7751 S.W. 184th Terrace Miami, FL 33157 (913) 653-0662 STAR 455 Rochester Street Avon, NY 14414 (585) 226-9787 www.star1889.com STARLIGHT LIGHTING SYSTEMS 1409 N. Camden Cir. Savannah, GA 31406 (855) 335-8333 www.itowlights.com STEELTOW INSURANCE 200 Navaho Dr. Enterprise, Al. 36330 (334) 434-0368 Steeltowinsurance.com

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STROBES-R-US 820 South Dixie Hwy. West Pompano Beach, FL 33060 (954) 946-9955 www.strobes-r-us.com/index.asp SUMMIT TRUCK EQUIPMENT 1251 Century Ave. Kansas City, MO 64120 (303) 301-7457 www.summittow.com SUPER SPRINGS 5055 6th Street Carpinteria, CA 93013 (800) 898-0705 www.supersprings.com SUPERIOR RECEIPT BOOK COMPANY 215 South Clark P.O. Box 326 Centreville, MI. 49032 (800) 624-2887 www.receipts.com SUPERWINCH, LLC 359 Lake Road Dayville, CT 06241 (860) 928-7787 www.superwinch.com SUREFLEET P.O. Box 2349 Keller, TX 76244 (877) 401-2345 www.surefleet.com SWOOP 2237 Leavenworth Street San Francisco, CA. 94133 (314) 537-4728 www.Joinswoop.com

T T&L LIFTS 4421 Radian Dr. Mobile, AL 36693 (251) 490-5693 www.tl-lifts.com TACKLE TECHNOLOGIES, LLC 5244 A Avenue Long Beach, MS 39560 (228) 206-1449 www.tackletechnologies.com

TENNESSEE TOW SHOW tennesseetowshow.com TEXAS HYDRAULICS 3410 Range Rd. Temple, TX 76504 (254) 778-4701 www.texashyd.com THE CROSBY GROUP P.O. Box 3128 Tulsa, OK 74101-3128 (918) 834-4611 www.thecrosbygroup.com THE INSURANCE PROFESSIONALS 9343 East Bahia Drive Scottsdale, AZ 85260-1559 (480) 991-3600 www.theinspros.com THE TOOL PEOPLE 1255 La Quinta Dr., Suite 200 Orlando, FL 32809 (407) 674-8775 www.thetoolpeople.com TIGER TOOL 34434 McConnell Road, Unit 160 Abbotsford, BC V2S 7P1 (800) 661-4661, Ext.22 www.tigertool.com TIPTON SALES & PARTS, INC. 2384 Petersburg Rd. Hebron, KY 41048 (859) 689-4888 www.tiptonsap.com TOMAR 2100 W. Obispo Avenue Gilbert, AZ 85233 (800) 338-3133 www.tomar.com TOMTOM TELEMATICS 24 New England Executive Park, Suite 410 Burlington, MA 01803 (866) 459-3499 www.tomtom.com/telematics TOOLTOPIA 4508 Oak Fair Blvd, Suite 230 Tampa, FL 33610 (800) 794-6793, Ext. 112 www.tooltopia.com

COMPANY LISTINGS TOPS BY TOWXCHANGE P.O. Box 5695 Chattanooga, TN 37406 (866) 800-8677 www.towexchange.net TOW411 3131 S. 2nd St., Ste. 411 Louisville, KY 40208 (502) 376-3071 www.tow411.com TOW DAWG SOFTWARE P.O. Box 221630 New Hall, CT 91322 (888) 486-9329 www.towdawg.com TOW MART 8029 Pittsburg Ave. NW North Canton, OH 44720 (877) 343 5648 https://towmart.com TOW SIGNS 32430 N.E. 120th St. Duvall, WA 98019 (800) 800-9470 www.towsigns.com TOW TRUCKS & TRAILERS 1420 W. Troy Indianapolis, IN 46225 (317) 786-8765 dan@towtrucksandtrailers.com

TOWBOOK MANAGEMENT SOFTWARE 1161 S. Carney Drive St. Clair, MI 48079 (888) 884-9598 www.towbook.com TOWING & RECOVERY ASSOCIATION OF AMERICA, INC. (TRAA) 700 12th N.W., Suite 700 Washington, DC 20005 (888) 392-9300 www.traaonline.com TOWING AND RECOVERY ASSOCIATION OF OHIO (TRAO) 1339 US Hwy. 50 Milford, OH 45150 (513) 791-3555 www.trao.org TOWING.COM 12 W. Benson St. Cincinnati, OH 45215 (877) 444-6339 www.towing.com TOWLOT.COM 10331 Ash Dr. Overland Park, KS 66207 (866) 263-8611 www.towlot.com

TOWMASTER TRAILERS 61381 US Hwy. 12 Litchfield, MN 55355 (320) 693-7900 www.towmaster.com

TOWTRUCKINSURANCE.COM 53 Perimeter Center E. Aluna, GA 30346 (770) 804-4829 www.towtruckinsurance.com

TOWMATE 15704 E. Hwy. 12 Rogers, AR 72756 (800) 680-4455 www.towmate.com

TRACK WHAT MATTERS 2652 FM 407, Suite 215 Argyle, TX 76226 (817) 430-9201 www.trackwhatmatters.com

TOWPARTNERS P.O. Box 2349 Keller, TX 76244 (877) 401-2345 www.towpartners.com

TRACKER MANAGEMENT SYSTEMS 4600 Rockside Road, Suite 205 Cleveland, OH 44131 (800) 445-2438 www.trackermanagement.com

TOWPARTNERS INSURANCE (GIA) 5849 Park Vista Cir, Suite 200 Keller, TX 76244 (817) 431-6035 www.towpartnersinsurance.com

TRAIL-EZE TRAILERS P.O. Box 1188 Mitchell, SD 57301 (800) 232-5682 www.traileze.com

TOW RAMPS (BRUTE INDUSTRIES) 2003 23rd Ave. North, Suite A Escanaba, MI 49829 (906) 786-0585 www.raceramps.com

TRANSPORTATION INFORMATION SYSTEMS 5435 Cahuenga Blvd., Suite D North Hollywood, CA 91601 (818) 563-2839 www.tisfleet.imagineit.com

TOWSEARCH P.O. Box 2349 Keller, TX 76244 (817)-337-8111 www.towsearch.com

TRAO-OHIO TOW SHOW trao.org

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Professional Your Resource for Towing & Recovery

2017 BUYER’S GUIDE WATERS TRUCK AND TRACTOR 96 E. Plymouth Rd. Columbus, MS 39701 (662) 328-1575 www.waterstruck.com

WORKSAFE USA, INC. 326 Hopple Hills Dr. Springfield, IL 62707 (217) 487-7045 www.no-jack.com

WEATHER GUARD 420 East Terra Cotta Avenue Crystal Lake, IL 60014 (815) 459-6020 www.weatherguard.com

WORLDWIDE EQUIPMENT SALES 601 Walnut Ct. Rockdale, IL 60436 (815) 725-4400 www.newtowtrucks.com

WE BUY KEY FOBS 10306 Ellison Circle Omaha, NE 68134 (402) 671-5100 www.webuyandsellkeyfobs.com

WRECKMASTER P.O. Box 473 Lewiston, NY 14092 (800) 267-2266 www.wreckmaster.com

WEB RIGGING SUPPLY, INC. 27966 Commercial Ave. Lake Barrington, IL 60010 (847) 304-4550 www.webriggingsupply.com

WRECKER RENTALS 940 Dailey Mill Rd. McDonough, GA 30253 (770) 898-1200 www.rentawrecker.com

WEISS INSURANCE 683 Trade Center Blvd. Chesterfield, MO 63005 (636) 534-7226 www.weiss-ins.com

www.wreckmaster.com

VEHICLEPATH (A DIVISION OF SPIREON, INC.) 17600 Gillette Ave., Ste. 100 Irvine, CA 92614 (877) 299-6544 (Press 4 for Sales) www.vehiclepath.com

WES WILBURN CONSULTING P.O. Box 007 Wade, NC 37051 (910) 486-8928 www.weswilburn.com

XPRESS PAY 6 Locust Avenue Cortland, NY 13045 (607) 753-6156 www.systemseast.com

VELVAC 2405 S. Calhoun Rd New Berlin, WI 53151 (262) 786-0700 www.velvac.com

WEST END SERVICE, INC. 8600 Fredrick Rd. Ellicott City, MD 21043 (410) 465-4455 www.westendservice.com

VERIZON NETWORK FLEET 6363 Greenwich Dr., Ste. 200 San Diego, CA 92122 (866) 869-1353 www.networkfleet.com

WESTERN STAR 2477 Deerfield Dr. Fort Mill, SC 29715 (803) 578-3553 www.www.westernstartrucks.com

VIP TOW DISPATCH P.O. Box 626 Framingham, MA 01702 (866) 462-4475 www.viptowdispatch.com

WHEEL CENTERING PRODUCTS/STENGEL BROS. 1105 Sumner Ave. Whitehall, PA 18052 (888) 433-3149 www.stengelbros.net

TRAVIS BARLOW INSURANCE 1002 West Highway 80 Pooler, GA 31322 (800) 537-7152 www.travisbarlow.com

UNITED STATES AUTO CLUB 3410 Midcourt Rd, Suite 215 Carrollton, TX 75006 (214) 576-9948 www.usacmd.com

TRAXXIS GPS SOLUTIONS 945 N.E. 118th St. Miami, FL 33161 (888) 447-7059, Ext. 102 www.traxxisgps.com

USAC/MD 3410 Midcourt Rd. Suite 215 Carrollton, TX 75006 (866) 688-2520 www.usacmd.com

TRIPLE K INDUSTRIES 47219 W. Schweigers Cir., Ste. #3 Sioux Falls, SD 57107 (800) 624-2892, Ext. 3 www.triplekindustries.com

US CARGO CONTROL 202 Blue Creek Drive Urbana, IA 52345 (319) 443-3106 www.uscargocontrol.com

TRU-BALANCE WHEEL CENTERING PRODUCTS 671 Academy Ct., Unit A Windsor, CO 80550 (970) 686-5716 www.tru-bal.com

USFLEET TRACKING 2912 NW 156th Street Edmond, OK 73013 (405) 749-1105 www.usft.com

TRUCKMAX 6000 N.W. 77th Court Miami, FL 33166 (305) 777-9000 www.truckmax.com TULSA WINCH/ TWG 11135 S. James Ave. Jenks, OK 74037 (918) 298-8300 www.team-twg.com TWIN CITIES WRECKER SALES 1301 Jackson Street St. Paul, MN 55117 (651) 488-4210 TWIN STATE EQUIPMENT 4495 Copper Sage Street Las Vegas, NV 89115 (702) 269-1471, Ext. 203 www.twinstateequipment.com

U UIS BROKERS EAST, LTD. 3 West Main Street, Suite 206 Elmsford, NY 10523 (888) 258-2571 www.uisbrokers.com UNIFIRST 68 Jonspin Road Wilmington, MA 01887 (978) 658-8888 UNITED PLASTIC FABRICATING, INC. 165 Flagship Dr. North Andover, MA 01845 (800) 638-8265 www.unitedplastic.com UNITED RECYCLERS GROUP 5353 Williams Blvd. Ste. 105 Georgetown, TX 78633 (303) 367-4391 www.u-r-g.com

VTS SYSTEMS 14935 Dunwoody Bend, Suite 100 Cyprus, TX 77429 (281) 373-3072 www.vts-systems.com VULCAN BRANDS 14300 Schaefer Hwy. Detroit, MI 48227 (313) 935-3013, Ext. 214 www.vulcanchain.com

www.vulcanchain.com

WARN INDUSTRIES 12900 S.E. Capps Road Clackamas, OR 97015 (503) 722-1200 www.warn.com

Tow Professional | Volume 6 • Issue 5 | www.towprofessional.com

WHELEN ENGINEERING CO. 51 Winthrop Road Chester, CT 06412-0684 (860) 526-9504, Ext. 2229 www.whelen.com WILL-BURT COMPANY 169 S. Main St. Orrville, OH 44667 (330) 684-4024 www.willburt.com WINDSHIELD CAM 303 Pinewind Close N.E. Calgary, AB T1Y 2H5 (403) 616-6610 www.windshieldcam.com WIRELESS LINKS 1050 Wall Street, Suite 202 Lyndhurst, NY 7071 www.wlius.com

Y YALE CORDAGE 77 Industrial Park Road Saco, ME 04072 (207) 282-3396, Ext. 23 www.yalecordage.com

Z ZACKLIFT 1102 E. 1st Street Cle Elum, WA 98922 (509) 674-4426 www.zacklift.com ZENDEX TOOL CORPORATION 4 Larson Drive Danbury, CT 06810 (203) 778-0400 www.zendextool.com ZIP'S TRUCK COMPANY 316 W. Milwaukee Street New Hampton, IA 50659 (641) 394-3166, Ext. 225 www.zips.com ZONE DEFENSE, LLC 1700 66th Street North, Suite 300 St. Petersburg, FL 33710 (866) 672-1212, Ext. 727 www.zonedefensetruck.com

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Professional Your Resource for Towing & Recovery

ADD ON WHEEL LIFTS

Detroit Wrecker Sales Dynamic Hide-A-Lift Hy-Tech Recovery Equipment Lift and Tow Minute Man Mfg. T&L Lift Equipment AIR BAGS

B/A Products Goodyear Wrecker Jerr-Dan MatJack Pillow Protection Corp. (Pan Pillow) Savatech Corp. AUTO AUCTIONS

Car-Part.com Copart Insurance Auto Auctions TowLot.com BODY MANUFACTURERS

Able Weldbuilt Industries, Inc. Amerideck B&B Industries Custom Built Danco Products Dangelo's Custom Built Detroit Wrecker Sales Direct Equipment Dual-Tech Dynamic Jerr-Dan Kilar Miller Industries NRC Industries PolyBilt Powerbilt Wreckers Ratler Mfg. Smyrna Truck and Cargo United Plastic Fabricating Weather Guard Zacklift BUY-BACK PROGRAM

WeBuyKeyFobs

2017 BUYER’S GUIDE Columbus McKinnon Detroit Wrecker Sales Diversified Products D.O.T. Tie Down & Lifting Equipment Driveline Buddy, LLC Durabilt East Penn Truck Equipment Flash Equipment Hooks Towing Supply In The Ditch Towing Industrial Netting J.J. Keller Kinedyne Lift- All Mfr. Express Rick's Truck Center Robert Young's Trucks Ruggedtow.com S&J Mfg. Stren Flex The Crosby Group US Cargo Control Vulcan Brands Web Rigging Supply, Inc. Worldwide Equipment Sales Yale Cordage

DAMAGED VEHICLE MOVEMENT SYSTEM

CHASSIS MANUFACTURER

DISTRIBUTOR

Detroit Wrecker Sales Ford Motor Company Freightliner Trucks Hino International Truck/Navistar Isuzu Kenworth Mitsubishi Peterbuilt RAM Trucks/Chrysler Group Western Star

Akins Ford American Enterprises Atlanta Wrecker Sales, Inc. Atlantic Emergency Solutions Austin Hinds Motors, Inc. Auto Equipment, Inc. Bailey's Towing Best Tools USA Buyers Products Company Chevron Commercial Coker Equipment Columbus Truck/Marietta Mack Crouch Wrecker & Equipment Sales Deep South Wreckers Detroit Wrecker Sales DG Towing Equipment Dynamic East Coast Truck & Trailer East Penn Truck Equipment Eastern Wrecker Equipment Sales and Service Flash Equipment Fleet Sales West Florida Wrecker Sales Ginn Commercial Fleet Glenn’s Auto Parts Golden West

COMMUNICATIONS

Eartec Ranger SST R. P. Recovery Consulting Services/Sonetics Sprint Enterprise Accounts COMPRESSED AIR PRODUCTS

CARGO CONTROL

all-Grip American Eagle Accessories AW Direct BA Products Bailey's Towing Best Tools USA BOLT Lock Boxes 4 U/Crash Film Bulldog Towing Products 44

Boss Industries, Inc. Dan-Am Air Viair COMPUTER MOUNTS

Gamber Johnson RAM Mounting Systems CREDIT CARD PROCESSING

North American Bancard Xpress Pay

Tow Professional | Volume 6 • Issue 5 | www.towprofessional.com

BA Products Bailey's Towing Best Tools USA Collins Mfg. Corp. Custer Products, Ltd. Diversified Products East Penn Truck Equipment Hooks Towing Supply I Tow In, Inc. In The Ditch Towing Products MatJack Robert Young's Trucks Steck Mfg. WorkSafe USA, Inc. Worldwide Equipment Sales Zendex Tool Corporation DISPATCH SERVICE

Holly's Message Service KOLO DBS, LLC National Automobile Club Professional Dispatch Services Service Station Computer Systems/SSCS Swoop VIP Tow Dispatch

Goodyear Wrecker Hale Trailer Brake & Wheel Hedinger’s Tow Equipment Hooks Towing Supply House of Wreckers Jeff Ingram Wrecker Sales, Inc. Kavanaugh's Truck Sales Loganville Ford Lynch Lynch Chicago Maryland Carrier & Wrecker Sales Matheny Motors Mobile Lifts, Inc. New England Truckmaster Nussbaum Wreckers Nussbaum Wreckers & Rollbacks Purpose Wrecker Regional International of WNY, LLC Rick's Truck Center RPM Equipment & Wrecker Capital Rush Towing Systems Santiam Enterprises, Inc. Smyrna Truck and Cargo Speedway Wrecker & Trailer Sales Summit Truck Equipment Super Springs T&L Lifts Tipton Sales & Parts, Inc. Tow Mart Tow Trucks & Trailers Twin Cities Wrecker Sales Twin State Equipment Waters Truck and Tractor WeldBuilt Industries West End Service, Inc. Worldwide Equipment Sales Zip's Truck Company FINANCE & LEASING

Advance Capital Group Advantage Funding Beacon Funding Channel Islands Leasing and Loan Creditors Specialty Service, Inc. Integrated Vehicles & Equipment Leasing Intek Regional International of WNY, LLC Santander Specialty Vehicle & Equipment Funding

COMPANY LISTINGS TCF Equipment Finance GPS/FLEET TRACKING

Beacon Software BudgetGPS FleetMatics GPS Insight Progressive Platforms Ranger SST TomTom Track What Matters Transportation Information Systems, Inc. Traxxis GPS Solutions Vehiclepath (A Division of Spireon, Inc.) Verizon Network Fleet HYDRAULICS

CW Mill Equipment DewEze Mfg./Harper Industries Muncie Power Products Ohio Power Systems Permco Hydraulics Texas Hydraulics INSURANCE

Aldridge Insurance ATIG Austin Insurance, Inc. Best Insurance Bowers Group Centerpointe Insurance Chase Insurance Agency Chester Point Programs Consumers Insurance Der Manouel Insurance Group Geico Gessel Insurance Agency Hal Kresser Agency Hamby & Aloisio Insurance HUB International IGTC - McManus Pearl & Gesl Interline Risk Services, Inc. KBK Insurance Group, Inc. LDC Insurance Services Martens Johnson Insurance National Insurance Brokerage of NY National Interstate Pacific General Insurance Agency PEO Advisors, LLC

Progressive Commercial Insurance Recovery First Insurance Recovery Specialist Insurance RSIG Sneed Robinson and Gerber SteelTow Insurance The Insurance Professionals towPartners Insurance (GIA) Towtruckinsurance.com Travis Barlow Insurance Weiss Insurance JUMP STARTERS

Associated Equipment AW Direct BA Products Clore Automotive Energy Safe Technologies Flash Equipment Goodall Powerhouse Industries Roadside Safety LIFTS/MOTORCYCLE VEHICLE/WHEEL

Amerideck Condor Lift

Hide-A-Lift Hy-Tech Recovery Equipment Lift and Tow Minute Man Mfg. Sefac Stertil Koni T&L Lift Equipment Triple K Industries LIGHTING & ACCESSORIES

all-Grip American Truck Technology Atlas Flasher & Supply Co. Atomic Led, Inc. Austin Hinds Motors, Inc. AW Direct BA Products Bailey's Towing Buyers Products Company Code 3 / PSE Amber Commercial Safety Services Custer Products, Ltd. Detroit Wrecker Sales Dynamic Mfg. East Penn Truck Equipment Federal Signal Flash Equipment

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2017 BUYER’S GUIDE

Professional Your Resource for Towing & Recovery

Fleet Sales West G&W Solutions General Mfg. (Saftlite) Golden West Go-Light Inc. Jeff Ingram Wrecker Sales, Inc. Kinequip, Inc. Maryland Carrier & Wrecker Sales Minute Man Mfg. New England Truckmaster Phoenix USA, Inc. Power Arc Pro-Vision PSE Amber Regional International of WNY Rick's Truck Center Roadside Safety Robert Young's Trucks R-O-M Corp Rontan Signals Ruggedtow.com Santiam Enterprises, Inc. Slick Top Solutions, LLC SoundOff Signal Star Starlight Lighting Systems Strobes-R-Us The Tool People Tomar Tow Mart TowMate Whelen Engineering Co. Will-Burt Company Worldwide Equipment Sales

AW Direct Bailey's Towing Chevron D&J Diversified, LLC Detroit Wrecker Sales Evans Cooling Gaither Tool Lube-A-Boom Lubrication Specialties Olson & Company Regional International of WNY Robert Young's Trucks MOTOR CLUBS

AAA Agero Allstate Roadside Services FleetNet America Nation Safe Drivers National Automobile Club National Motor Club Pinnacle Quest Roadside Services Road America United States Auto Club POLISHING/CLEANING & SUPPLIES

Blingmaster, Inc. Busch Enterprises Flitz Intl, Ltd. Shield Solutions PROTECTIVE CLOTHING

Access Tools and Equipment all-Grip AW Direct BA Products Bailey's Towing Best Tools USA Detroit Wrecker Sales East Penn Truck Equipment Flash Equipment Hooks Towing Supply Next Generation Tool Company Rick's Truck Center Robert Young's Trucks Santiam Enterprises, Inc. Steck Mfg. The Tool People Worldwide Equipment Sales

American Safety & Supply AW Direct Badger Glove and Safety Bailey's Towing Clipsavers Detroit Wrecker Sales Flash Equipment Gulf Atlantic Supply Keystone Tape & Supply of Texas Kinco Gloves Majestic Glove NASCO Industries New Pig PIP RED KAP Rick's Truck Center Roadside Safety Robert Young's Trucks Safetyline, Inc. Unifirst Worldwide Equipment Sales

LUBRICANTS

ROPE

A.M. Best Amsoil Synthetics

AW Direct BA Products

LOCK-OUT EQUIPMENT

Tow Professional | Volume 6 • Issue 5 | www.towprofessional.com

Pelican Rope Web Rigging Supply, Inc. Yale Cordage

Tow Ramps (Brute Industries) WorkSafe USA, Inc. Worldwide Equipment Sales

SAFETY

SIGNS & GRAPHICS

all-Grip American Safety & Supply AW Direct BA Products Badger Glove and Safety G&S Safety Products Go-Light, Inc. Gulf Atlantic Supply J.J. Keller Lodar USA New Pig PIP Pro-Vision Recovery Consulting Services RED KAP Roadside Safety Safetyline, Inc. TowMate TowRamps (Brute Industries) Velvac Verizon Network Fleet Web Rigging Supply, Inc. Windshield Cam Yale Cordage

Anchor Graphics Currin Graphics National Traffic Signs Tow Signs

SHOP TOOLS & EQUIPMENT

American Towing and Recovery Institute AW Direct BA Products Boss Industries, Inc. Cal-Van Tools Chicago Pneumatic Clore Automotive Eartec Fluidall, LLC Gaither Tool Goodall Merritt Minute Man Mfg. Mobile Awareness Moduline Cabinets Panasonic Corporation of North America Phoenix USA, Inc. Powerhouse Industries Quality Craft Tools Sefac Steck Mfg. Stertil Koni The Tool People Tiger Tool ToolTopia

SPILL CONTROL/CLEAN-UP

all-Grip AW Direct BA Products Flow Stop Keystone Tape & Supply of TX New Pig Spill King Tackle Technologies THIRD-PARTY MANAGEMENT

Fleetdown.net/Fleetsource INA Towing Network TOW SOFTWARE

Auto Data Direct, Inc. Batchout Beacon Software BMS Brother Mobile Solutions Insight USA Marr Software, LLC Omadi OnScene Solutions Progressive Platforms Pro-Vision Ranger SST Service Station Computer Systems/SSCS sureFleet Teletrac TOPS by towXchange Tow Dawg Software Towbook Management Software Track What Matters Tracker Management Systems Transportation Information Traxxis GPS Solutions USFleet Tracking Verizon Network Fleet VTS Systems Wireless Links TRADE SHOWS

Baltimore/Las Vegas/Dallas/Tow Shows towshow.com PWOF - Trade Show Floridatowshow.com Southern Tow Expo & Beach Bash

Categories www.southerntowexpo.com Tennessee Tow Show tennesseetowshow.com TRAO - Ohio Tow Show trao.org TRAILERS

BOLT Lock Hale Trailer Brake & Wheel, Inc. Kalyn Siebert, L.P. Landoll Corporation Miller Industries Regional International of WNY Talbert Towmaster Trailers TRAIL-EZE Waters Truck and Tractor WeldBuilt Worldwide Equipment Sales Zip's Truck Company TRAINING & EDUCATION

American Towing and Recovery Institute AW Direct Dan Messina.com DJ Says Hazmat Responder Network

J.J. Keller North American Towing Academy Recovery Billing Unlimited Recovery Specialist Insurance Wes Wilburn Consulting WreckMaster TRUCK EQUIPMENT DEALER

Akins Ford Allison Transmissions Atlanta Wrecker Sales Atlantic Emergency Solutions Austin Hinds Motors, Inc. Auto Equipment, Inc. AW Direct Bailey's Towing Bob Fish Trucks Buyers Products Company Chalmers Suspensions International, Inc. Chevron Commercial Coker Equipment Columbus Truck/Marietta Mack Crouch Wrecker & Equipment Sales Custer Products

Dahdah Towing & Equipment Dangelo's Custom Built Mfg. Detroit Wrecker Sales DieselSite Dual-Tech Dynamic East Coast Truck & Trailer East Penn Truck Equipment Eastern Wrecker Equipment Sales and Service Fleet Sales West Florida Wrecker Sales Gaither Tool Golden West Glenn's Auto Parts Golden West Goodyear Wrecker Hale Trailer Brake & Wheel, Inc. Hedinger’s Towing Equipment Hooks Towing Supply House of Wreckers In The Ditch Towing Products Jeff Ingram Wrecker Sales, Inc. Kavanaugh's Truck Lift and Tow Loganville Ford

Lynch Lynch Chicago Maryland Carrier & Wrecker Sales Matheny Motors Minute Man Mfg. Mobile Lifts, Inc. New England Truckmaster Nussbaum Wreckers Nussbaum Wreckers & Rollbacks Phoenix USA, Inc. Pillow Protection Corp. Powerbilt Wreckers Purpose Wrecker RAM Mounting Systems RC Industries Regional International of WNY Rick’s Auto Sales, Inc. Rick's Truck Center Road Gear Robert Young's Trucks R-O-M Corp. RPM Equipment & Wrecker Capital Rush Towing Systems Santiam Enterprises, Inc.

Volume 6 • Issue 5 | www.towprofessional.com | Tow Professional

Professional Your Resource for Towing & Recovery

2017 BUYER’S GUIDE

Smyrna Truck and Cargo Speedway Wrecker & Trailer Sales Summit Truck Equipment T&L Lifts- Underbody lift Tipton Sales & Parts, Inc. Tow Trucks & Trailers TowRamps (Brute Industries) Triple K Industries TruckMax Twin Cities Wrecker Sales Twin State Equipment Waters Truck and Tractor West End Service, Inc. Worldwide Equipment Sales Zip's Truck Company

Windshield Cam Zone Defense, LLC

VIDEO & SECURITY

Able WeldBuilt Industries all-Grip Austin Hinds Motors, Inc. AW Direct Buyers Products Co. Columbus McKinnon ComeUp USA Detroit Wrecker Sales Custer Products, Ltd. Hooks Towing Supply

Bobee Tech Digital-Ally Eye3data Flash Equipment Hanscom K Mobile Awareness, LLC Next Generation Tool Company Pro-Vision Velvac

WHEELS & ACCESSORIES

American Force Wheels Dacotah -Walsh Tire Hubcaps Unlimited Miti Co. Mfg. Olson & Company Phoenix USA, Inc. Prime Industries Real Wheels Corp/ GS Marketing Corp. RV Wheel Tru-Balance Wheel Centering Products WINCHES & ACCESSORIES

Tow Professional | Volume 6 • Issue 5 | www.towprofessional.com

Lodar USA Maryland Carrier & Wrecker Sales Mile Marker NBB Controls New England Truckmaster Ohio Power Systems Pelican Rope Pierce Auto Sales Pro-Vision RAM Mounting Systems Ramsey Winch Regional International of WNY Sam Winer Motors, Inc. Superwinch, LLC The Crosby Group Tulsa Winch/TWG Warn Industries Web Rigging Supply WorkSafe USA, Inc. Worldwide Equipment Sales Yale Cordage WINDSHIELD/WRAPS

Boxes 4 U/Crash Film Keystone Tape & Supply of Texas ROI Protective Tapes

OTHER

American Eagle Accessories Group - Heavy-Duty Drawer Systems Amsoil Synthetics - Filtration and Fuel Additives AutoReturn – Municipal Towing Management Company BA Products - Motorcycle Recovery Products, Snatch Blocks, Cables, Chains, Hooks, Slings Bishop Branding - AUTOW Custom Die Cast - Promo Items BOLT Lock - Locks Bully Dog - Aftermarket Parts Manufacturer Clore Automotive - Testing Equipment CW Mill Equipment Co, Inc. Clutch Pump, Alternator, A/C Compressor Mounting Kits DFP Remedy/Green Commercial Fuel Solutions – Diesel Fuel Catalysts Direct Equipment - Detachable

Categories 5th Wheel Wreckers Diversified Products Manufacturer of PushBumpers, Winch-Mount PushBumpers, Tow Slings, Truck Bars, Self-Loading Dollies, Cable Tensioners, Roller Guides, Scotch Blocks, FoldDown Light Bar Brackets, Cam Locks Ecmperformance.com Custom Engine Control Module (ECM) Programming & Diesel Particulate Filter (DPF) Deletion Evans Cooling - Coolants Exide Technologies - Batteries Flash Equipment - Trailer parts, Truck Mirrors FleetNet America - Fleet Maintenance Fluidall, LLC - Fluid Storage and Handling, Oil Storage Tanks, DEF Tanks Goodall - Service Truck Accessory Equipment I Tow In, Inc. - Container

Movement ICOM North America/UPAS Group – Propane Conversion International Towing and Recovery Hall of Fame and Museum - Industry Hall of Fame, Museum, Wall of the Fallen and Survivor Fund Lift and Tow - Underbody lift Lodar USA - Radio Remote Controls Lubrication Specialties, Inc. Fuel Additives Marking Pen Depot - Vehicle Marking Merritt - Truck Boxes Minute Man Mfg. - Repo Equipment Mobile Awareness, LLC Obstacle Detection Sensors Mobile Relay Associates – Two-Way Radio Digital Coverage Southern California Moduline Cabinets - Shop cabinets Nation Wide Towing and Recovery Group, LLC - Data

Base of Towing Professionals Specific to the Trucking Industry NBB Controls - Controls Pillow Protection Corp. - Oil Pan Protection Real Power - Electric Vehicle Charging Reelcraft - Hose Reels Regional International of WNY, LLC - Body and Paint Repair RMP Powertrain Solutions Engines and Transmissions Rockin Feet by Unique 4 U Footwear Sensata Dimensions - Power Inverters SoundOff Signal - Switches, Electronics & Work Area Lighting Super Springs - Suspension Enhancement Products sureFleet - Fleet Management T&L Lifts - Underbody Lift Tow411 - Industry Forum Tow Ramps (Brute Industries) Work Mats and Extension Ramps Towing & Recovery Association of America Inc.

(TRAA)- National Towing Association Towing & Recovery Association of OhioAssociation Towing.com – Search-For Towing Services towPartners - Buying Club towSearch - Towing Locating Service Triple K Industries - Underbody Lift Unifirst – Uniforms United Recyclers Group – Automotive Recycling WeBuyKeyFobs – Key Fob Sales and Purchasing Wrecker Rentals – Tow Truck Rentals Xpress Pay – Online Credit Card Payment Yale Cordage - Synthetic Rope & Rope Assemblies Zacklift - Underreach Mfr.

Volume 6 • Issue 5 | www.towprofessional.com | Tow Professional

COMFORTABLE SAFETY

Red Kap™ knows all about work ork done right right. We’ve been creating comfortable, durable workwear since starting out as a family business back in 1923. Today, we outfit 16 million Americans who apply their hands and hearts to all kinds of jobs. From truck drivers to machinists, carpenters to auto technicians, and everything in between, we offer a broad range of high-quality apparel that fits all of your safety apparel and general workwear needs. We understand how crucial workwear is for doing the right job. So we’re always thinking about new ways to innovate and provide the best product and service in the market. The differContinued on page 52

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Volume 6 â&#x20AC;¢ Issue 5 | www.towprofessional.com | Tow Professional

COMFORTABLE SAFETY

ence is in the details, and we never stop looking for ways to make our apparel fit your life. Stay safe and ANSI compliant with Red Kap’s™ high-visibility products. Our products range from work shirts, pants, and jackets to tees and vests and provide protection against any level of low visibility. Feel safe and look your best in our new Type R Class 2 High-Visibility Ripstop Colorblock Workshirt. It's 75% stronger than other poplin workwear fabrics and features a color-block design that helps hide soil and dirt in areas that need it most. Learn more at RedKapHiVis.com.

Tow Professional | Volume 6 • Issue 5 | www.towprofessional.com

Volume 6 â&#x20AC;¢ Issue 5 | www.towprofessional.com | Tow Professional

Dan-Am Air Advanced Aluminum Air Pipe System Are you in need of upgrading your current compressed-air system to run large impact wrenches or tire machines? Then Dan-Am Air is for you! Dan-Am Air pipe uses lightweight, aircraft grade, and powder-coated aluminum, which provides clean, dry air up to 232 psi. The reinforced, composite nylon fittings have dual seals, which rest on un-scraped pipe, providing a leak-free guarantee. Our Press-to-Connect fittings feature a “full bore” design for turbulence-free air delivery. This quick, instant connection eliminates the need to thread, solder or glue accounting for far less installation times than traditional copper or black pipe. Designed with simplicity in mind, DAA allows you to do-it-yourself. Measure, cut, de-burr, then simply Press-to-Connect equaling lower installation times and cost. All fittings arrive pre-torqued for immediate assembly and pressurization, as well as being interchangeable allowing for ease of future addition or expansion. “This “Press-to-Connect” subject tends to be the most misunderstood instructions in the DAA system. We have all been taught since we were young to loosen a given item, put it together, and then tighten it back up, right? That is wrong with Dan-Am Air. DO NOT loosen fitting caps before installation. It really is as simple as pushing the fitting onto the pipe until it bottoms out. Done. Stop. Move on. The only reason to loosen a fitting cap is to remove the fitting from the pipe. Loosening the cap relieves the pressure on the grip ring allowing you to gently back out the pipe. To reuse any given fitting, simply re-torque the fitting cap to factory specs (line the arrows up, see figure 1), and “Press-to-Connect.” As each cap is individual to its fitting, the arrows are either solid or hollow respectively. Fitting caps are NOT interchangeable. We stock a large array of threaded connectors and adapters allowing DanAm Air to be integrated into existing sys54

Tow Professional | Volume 6 • Issue 5 | www.towprofessional.com

tems without compromising performance and making DAA perfect for upgrade or expansion projects. DAA also allows you to take your investment with you in the case of relocation as all components are reusable. Product design and support are readily available from Dan-Am Company. They also have all products onhand and ready to ship, as well as in-house support for quotes and general information. Dan-Am Co. is the exclusive importer of SAT TA Products for SATA the US and Puerto Rico. Anywhere An nywhere you can

purchase SATA Products also has access to our Dan-Am lines as well includ including Dan-Am Air. Please visit our Website at w www.danamair.com, as well as our Facebook page: www.facebook.com/danamalu www.facebook.com/danamaluminumairline for recent install pics, comments etc. Both have proven to be valuable reso resources for customers to understand exactly what can be accomplished with SATA and D Dan-Am Air combined. Brad Gravenhof has been in tthe automotive industry for over 30 years and serves as Dan-Am Companyâ&#x20AC;&#x2122;s Sales and Te Technical Dan-Am Air Specialist.

Volume 6 â&#x20AC;˘ Issue 5 | www.towprofessional.com | Tow Professional

Hooked UP

VoltMate-Go Portable Power Box With over 2000 watts of power, 2100 Cranking amps for Jump Starts, and up to 125 PSI, the VoltMate-Go is a power house! The VoltMate-Go features 3 AC electric sockets, 1 DC socket, 2 USB ports, LED light strip for lighting the inside of the VoltMate-Go, and heavy-duty Jump Start cables. The VoltMate-Go will always be ready to provide portable power wherever you may need it! www.towmate.com

Tow Professional | Volume 6 • Issue 5 | www.towprofessional.com

Maxxima Vionic Headlights Light up more of the road with Maxxima’s new LED Vionic headlights. These lights feature whiter light, a wider beam, and are a direct replacement for existing Halogen headlights. These lights operate on standard 12/24V DC and only weigh 1.5 lb. to prevent damage to your truck’s light bucket. www.awdirect.com

Hooked UP

Beacon Relaunches Improved TowLien Lien Software for Louisiana Beacon Relaunches Improved TowLien Lien Notification Software for Louisiana. Beacon Software recently announced that it has introduced a more streamlined Towlien software that automates and simplifies OSRV processing, notification letters and Louisiana “PermitTo-Sell” application. “The new product is up and running and can eliminate hassles, reduce labor, and saves on postage. Towers, salvage, and vehicle storage lots can all benefit from this easy step-by-step

process---all from your computer.” said Todd Althouse, Beacon Software President. “Towers can now do in SECONDS what it takes other WEEKS to do. And it’ll soon be totally integrated with Dispatch Anywhere. Updated versions will be launched late summer in Ohio, Florida, and other states,” added Althouse. www.towlien.com

Volume 6 • Issue 5 | www.towprofessional.com | Tow Professional

Dealers market place place

Tow Professional | Volume 6 â&#x20AC;˘ Issue 5 | www.towprofessional.com

Dealers market place place

Tow Professional | Volume 6 â&#x20AC;˘ Issue 5 | www.towprofessional.com

Dealers market place place

Tow Professional | Volume 6 â&#x20AC;˘ Issue 5 | www.towprofessional.com

market place

IF YOU HAD TAKEN THIS SPACE, YOUR AD WOULD NOW BE BEING LOOKED AT BY OVER 33,000 SUBSCRIBERS AND WOULD ALSO BE AVAILABLE TO MILLIONS MORE ONLINE.

Volume 6 â&#x20AC;¢ Issue 5 | www.towprofessional.com | Tow Professional

COMPANY

Agero . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Hide-A-Lift . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

RV wheel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Atlanta Wrecker Sales . . . . . . . . . . . . . . . . . . . 60

Holly's Message Service . . . . . . . . . . . . . . . . . . 52

Smyrna Truck and Cargo . . . . . . . . . . . . . . . . . 58

Austin Hinds Motors, Inc . . . . . . . . . . . . . . . . . 59

ICOM North America . . . . . . . . . . . . . . . . . . . 64

Southern Tow Expo & Beach Bash . . . . . . . . . 43

Austin Insurance . . . . . . . . . . . . . . . . . . . . . . . . 56

INA Towing Network . . . . . . . . . . . . . . . . . . . . 39

Steck Manufacturing . . . . . . . . . . . . . . . . . . . . . 27

Auto Data Direct . . . . . . . . . . . . . . . . . . . . . . . 57

Industrial Netting . . . . . . . . . . . . . . . . . . . . . . . .63

Super Springs . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

AutoReturn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Jerr-Dan . . . . . . . . . . . . . . . . . Inside Front Cover

TomTom Telematics . . . . . . . . . . . . . . . . . . . . . . .5

AW Direct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Lift and Tow . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Tow Trax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Beacon Software . . . . . . . . . . . . . . . . . . . . . . . . 15

Lodar USA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Towbook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

BudgetGPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Manufacturer Express . . . . . . .Inside Back Cover

Towing Museum . . . . . . . . . . . . . . . . . . . . . .32, 33

Collins Dollies . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Marking Pen Depot . . . . . . . . . . . . . . . . . . . . . .63

TowMate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Custer Products, Ltd . . . . . . . . . . . . . . . . . . . . .18

Mike Keith Insurance . . . . . . . . . . . . . . . . . . . . 52

TRAO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29, 51

Custom Built . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Miller Industries . . . . . . . . . . . . . . . . . . . . . . . . . .9

Triple K . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

CW Mill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

MITI Manufacturing . . . . . . . . . . . . . . . . . . . . . . 63

United Plastic Fabricating . . . . . . . . . . . . . . . . . 19

Dan-Am Air . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

OMADI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

VTS Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Deep South Wrecker Sales . . . . . . . . . . . . . . . 62

PEO Advisors . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Waters Truck . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

DieselSite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Progressive . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

We Buy Key Fobs . . . . . . . . . . . . . . . . . . . . . . . 28

Driveline Buddy . . . . . . . . . . . . . . . . . . . . . . . . .28

Quest Towing Services . . . . . . . . . . . . . . . . . . . 49

Weiss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Dynamic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Recovery Billing . . . . . . . . . . . . . . . . . . . . . . . . . 53

Will-Burt Company . . . . . . . . . . . . . . . . . . . . . 37

Ear Tech . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Red Kap Workwear . . . . . . . . . . . . . . . . . . . . . 13

Wrecker Rentals, Inc . . . . . . . . . . . . . . . . . . . . .60

Ginn Commercial . . . . . . . . . . . . . . . . . . . . . . . 62

Robert Young . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Zacklift . . . . . . . . . . . . . . . . . . . . . . . . Back Cover

Hal Kresser Agency . . . . . . . . . . . . . . . . . . . . . .63

RP Recovery Consulting Services . . . . . . . . . . 55

Tow Professional | Volume 6 â&#x20AC;¢ Issue 5 | www.towprofessional.com