Tow Professional Quarterly - Quarter 3, 2023 by Over the Mountain Media, Inc

Quarter 3 • 2023 www.towprofessional.com

TOWING

INSURANCE & FINANCING $$$ PLUS: FEATURED PRODUCTS | SUPPLIERS DIRECTORY

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CONTENTS

Women OF TOWING

PUBLISHER

The Repo Queen of Long Island

Darian Weaver President & Publisher darian@towprofessional.com

FUEL 4 THOUGHT BY

D.J.

HARRINGTON

CSP

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Your Words Can Change Lives | 10 INDUSTRY NEWS TOWING & RECOVERY

18 | Zendex Tools

24 | Matco Tools

20 | Parking Garage Collapse

CARGO CONTROL ZIP’S FEATURED PRODUCTS | 28

PRODUCTION Sheila Maynard Editor Clint Cabiness Creative Director clint@dialedinmediagroup.com

CONTRIBUTING WRITERS Matthew C. Fueston D.J Harrington CSP Jeremy Tsakiris – Alliance Funding Darian Weaver

TOWING INSURANCE

32 | Hal Kresser

Quarterly

36 | Austin Ins. Executive and Advertising Ofﬁces 2007 Old Montgomery Hwy, Suite B Birmingham, AL 35244 Toll free: 888-802-8544 Fax: 205-978-1550 www.towprofessional.com

37 | Weiss Ins.

37 | Interline Risk

$ FINANCE

38 | Alliance Funding

40 | Jerr-Dan Financial

Tow Professional is published nine times a year by Over The Mountain Media, Inc., 2007 Old Montgomery Hwy., Suite B, Birmingham, Alabama, 35244, USA. Tow Professional is distributed free to qualified subscribers. Non-qualified subscription rates are $57.00 per year in the U.S. and Canada and $84.00 per year for foreign subscribers (surface mail). U.S. Postage paid at Birmingham, Alabama and additional mailing offices. Tow Professional is distributed to qualified Towing & Recovery’s Top Decision Makers. Publisher is not liable for all content (including editorial and illustrations provided by advertisers) of advertisements published and does not accept responsibility for any claims made against the publisher. It is the advertiser’s or agency’s responsibility to obtain appropriate releases on any item or individuals pictured in an advertisement. Reproduction of this magazine in whole or in part is prohibited without prior written permission from the publisher.

For a new free subscription, address changes or corrections, please visit www.towprofessional.com and click on the “subscribe” tab.

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Women OF TOWING

The Repo Queen of Long Island By Matthew C. Fueston Matthew C. Fueston is a writer and editor in the B2B space and has been writing for almost 15 years about “big iron” equipment and the men and women who rely on it. From towing and recovery, to construction, mining, and oil and water drill rigs, he always puts the story of the real people in the field first and foremost. He may be reached at matt@fuestonassoc.com.

he Jerr-Dan MPL integrated lineup includes three models, each with a 4,000 lb. wheel lift and an optional winch. Lauren Konetsky is a Long Island native and lifelong resident of the island. She is a repo specialist for Advanced Asset Recovery and has been doing repos for the last 11 years. She mainly covers Nassau and Suffolk, but also travels regularly to the five boroughs and lower Westchester. She doesn’t just “dabble” in repos, either. Her boss and the manager of Advanced Asset Recovery, Mike Lopez, says he can rely on her for at least 100 cars per month. At least 100. And remember, this is in New York, where the applicable laws do not make it easy to repossess a vehicle. In New York, it is illegal for the police to help a repo service repossess a car. For each of those 100-plus cars, Lauren must take the car to the precinct to log the car in and notify the police of the repo. Once there, officers check out the vehicle, double-check the VIN, and run the plates to see if the car was stolen. Only after that is Lauren able to take it to her employer’s impound yard. “The job isn’t like you see in the movies,” she says. “I mean, this isn’t Kansas. Everybody’s car isn’t parked in front of their house. It’s in a big parking garage a couple blocks from their apartment. But sure, sometimes you have to deal with the person whose day you’re ruining.” “I learned early on that 80% of staying out of ‘situations’

is learning how to talk to people. Don’t disrespect them, be understanding, remember how stressful this whole thing is for them. Be empathetic. You can’t be confrontational. Others I know in this business have the same mentality. Anyone doing this job must figure out some way to learn de-escalation. You’d be surprised at how many people are pretty nice about it all.” She shrugs. “I really don’t have a list of crazy stories like you’d expect.” Sometimes—in certain areas, at certain hours— Lauren will have an extra person with her, for backup, for security, and maybe to help out with some tasks. But normally it’s just her. Due to the thousands of visits she’s made to various police precincts over the years, she knows the police officers in her area very, very well. “So, I feel secure enough,” she adds. “I still enjoy the job; I love the people I work for—Mark Lopez is the manager and Leticia Nunez is the owner. We were friends before I went to work for them, but I love the fact that they give me the equipment I need, and maybe most important of all to me, they never micromanage. That’s just not their style. And I don’t respond well to micromanagement anyway.” Lauren says that she was working at a small car dealership when a friend suggested she apply at a repo company that a friend of his owned. “I loved it right away,” she said. “Loved the freedom, the truck, the paycheck.” Mike Lopez, her employer for the past 5 years, met Lauren 10 years ago. “We worked together at another repo company. One time I was assigned to work with her, and it was obvious she knew her stuff. I saw her hook up a car, but our boss wouldn’t let her drive. Right then I told her, she should be driving. Her talent was being wasted on basic tasks. I only lasted 3 weeks at that company, but one of her strongest qualities is loyalty, so she stayed on there longer than she needed to before taking a job with another repo company.” “Fast forward a few years and I had my own company, Advanced Asset Recovery. I looked her up and asked her to go to work for me. I told her, ‘Lauren, I’ll buy you a truck if you

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Women OF TOWING

come to work for me. It’ll be yours, no one else will drive it. In fact, you will get a new truck every 2 years, I’ll never put you in an old truck.” Mike grins and then adds, “I finally talked her into it.” Lauren got her first Jerr-Dan in November of 2022, an MPL NG. Mike buys his trucks from Atlanta Wrecker Sales, and he decided to work with them on something special for this particular purchase. Lauren and Mike had talked about her wish list. First of all, it had to be a Ford, preferably an F-550. Mike told her the ones Atlanta Wrecker had were not Fords, but she could probably get a truck the same size. This did not make her happy—she is a Ford devotee. But they also talked about how she would like the truck equipped. Of course, she needed an extended cab for her wheelchair, and so on. Finally, she mentioned a grey color that she just loved, but she knew that Advanced Asset Recovery’s livery was white. All their vehicles are white. But this was all just wish-list talk, anyway. Behind the scenes, Mike got to work with Robb Lowe, at Atlanta Wrecker Sales’ Chesnee, South Carolina location. It took some work, but they were able to spec out a truck that Mike was satisfied with. Back in Long Island, Mike told Lauren it was time for her to run down to South Carolina and pick up her new work vehicle. He warned her, though, that it wasn’t a

Ford, but that it should work out okay. When she got to the Chesnee lot, she asked them to show her the truck she was supposed to drive back to Long Island. “They drove a truck out for me,” she said, “but I didn’t notice it at first. It was the wrong make, the wrong color… Then I realized what Mike and Robb at AWS had done—they’d secretly put this beautiful grey Ford F-550 with a Jerr-Dan MPL-NG self-loader on it together for me, with all the bells and whistles, and surprised me with it at the last minute!” Right now, Advanced Asset Recovery is running a JerrDan fleet. If Lauren’s reaction to her new Jerr-Dan is any clue, Mike will probably continue to purchase them as he needs to enlarge or renew his fleet. Lauren says that she is in love with hers. “It has not let me down, even though I’ve put more than 23,000 miles on it from November to June. The wheel lift is very fast and since the body is narrower, I can get into tough spots easier.” Lauren admits that there are very, very few other women in the repo field, at least where she works. And she may be the only one with a wheelchair. But none of that affects the fact that she will get her 100 cars this month. And next month. And the next.. For more information, visit www.jerrdan.com.

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FUEL 4 THOUGHT BY

D.J.

HARRINGTON

CSP

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Your Words Can Change Lives Here’s a wonderful story that I’m passing on to you, especially after such a hard month for our Washington government. There was a young, teenage girl who was struggling with Anorexia. Anorexia is an eating disorder but really a disease that doesn’t usually end well for the person suffering with Anorexia. Such was the case with the famous singer, Karen Carpenter. What a tragic end for Karen Carpenter, but will this young, teenage girl’s life be cut-short without the chance to experience a positive life? Here’s what happened. At nearly 6 feet tall, the young, teenage girl weighed less than 100 pounds. She wouldn’t eat but a couple hundred calories a day which is really not enough nourishment to sustain her forever. This girl became depressed

and disillusionment set in. Eventually, she broke ties with her family and friends and remained to herself. Starvation seemed like a reasonable option to her because she had no purpose for her life. Then, one fateful day, a good friend called from school and asked if she would help her with some math homework. The friend at her wits end pleaded for math help. So, the anorexic teenager agreed to help her this time. They worked together on the math problems and afterwards, the friend, just in passing said, “You are so smart, and you have such a way of explaining

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D.J.

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things. You would make a great math teacher one day.” That simple comment planted a seed within this troubled teenage girl’s life. Her friend’s encouraging words gave her a sense of purpose. She realized that she had talent, and had something to offer to others. With that comment, her perspective changed, and so did the course of her life. Twenty years later, this teenager who once was struggling with anorexia is a healthy and happy mother of three and an award-winning math teacher who works with underachieving children. She credits the turnaround in her life to the words of the friend who needed help with her math homework. A simple affirmation, an encouraging comment, or a bit of praise can make a huge difference in anyone’s life. You might not ever know who needs your words at the time, but when you bless people with your words, you speak faith into them. Simple affirmations can do so much for our confidence and self-esteem. Even just a few short words of praise can make someone’s day, or plant a seed of hope. It might be something as simple as: “Your voice has so much character.” “Your drawings are amazing.” “You have such a way with words.” Or, “You handled that tow like a PRO.” One thing you can be certain of is people never grow tired

12 | TOW PROFESSIONAL | Q3 23 | www.towprofessional.com

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FUEL 4 THOUGHT BY

D.J.

HARRINGTON

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of hearing compliments and encouragement. You can go on and on about how wonderful they are, but they’ll never be bored hearing it. That’s proof of just how much we, as normal people, hunger for praise and a sense of direction in our lives. Here’s what Mark Twin thought about compliments, “I can live for a whole year off one good compliment.” Think about whom you can give the gift of encouragement to today. Maybe, it’s someone that works in the yard of your business. Everyone wants to be appreciated, and some are yearning for your kinds word to change their lives. President, Abraham Lincoln was carrying several things when he was killed. Those three things are now on display at the Smithsonian in Washington, DC. Lincoln had a handkerchief with his initials on it. He also carried a five-dollar bill. Today that bill sports Lincoln’s picture. The other item he had in his pocket was a newspaper article which was folded up inside his pocket. The article headline read, Abraham Lincoln, One of the Greatest Statesmen That Ever Lived. You might be wondering why he would carry around an article like that. It’s simple. Lincoln served during difficult times of the Civil War which caused an upheaval in our country over slavery and other

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FUEL 4 THOUGHT BY

D.J.

HARRINGTON

major issues. He was criticized, ridiculed and constantly put down for his decisions to bring the country together. So even this great man needed to be reminded, now and then, that someone appreciated and believed in him. As I get older, and I am, I want to be a Dream Releaser and a Wallet

CSP

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Filler. I want to speak much vision, much faith and many blessings that inspire people to give others some encouragement. Here’s what you can do to help. Find at least one person that you can build up. You might find 4 or 5 people. Let them know you believe in them. Right words can change their lives.

Remember, encouraging words work wonders for those in need. Get in the habit of building up those around you. In the end, it will make you a better person too. See you on the next podcast.

PODCAST

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INDUSTRY NEWS TOWING & RECOVERY

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INDUSTRY NEWS TOWING & RECOVERY

‘It was crazy’: Part of top floor of parking garage collapses at Ascension St. Vincent’s Riverside No injuries reported after firefighters search for anyone possibly trapped in garage

JACKSONVILLE, Fla. – The top floor of a three-story parking garage at Ascension St. Vincent’s Riverside on King Street partially collapsed Tuesday afternoon, damaging multiple cars and leaving others precariously tilted on the edge of the collapse. Jacksonville Fire and Rescue Chief Keith Powers said during a 4 p.m. news conference there was “some kind of structural failure” in the parking garage around 12:15 p.m., but it wasn’t immediately clear what caused it.

RELATED: After the partial collapse of a Riverside hospital parking garage, there are more questions than answers For the next three hours, firefighters evacuated the area and searched the garage to see if anyone was trapped in the structure or in one of the 111 vehicles parked inside. Powers said he is “pretty confident” that everyone is safe, but added that he can’t say for sure that everyone is accounted for. Aftermath following the partial collapse of a parking garage in Riverside next to Ascension St. Vincent’s hospital. Aftermath following the partial collapse of a parking garage

in Riverside next to Ascension St. Vincent’s hospital. (JFRD) Multiple cars could be seen under the partial pancake collapse at 1824 King St. Powers said there are a couple of vehicles in the garage that were “mashed pretty flat” and the structure is not safe to enter. The doctor’s building next to the garage was evacuated. And Powers said the buildings on either side of the parking structure would have to be temporarily condemned over concerns that the parking garage could collapse further. “So to keep those people safe, we’re going to keep people out until the building owner can get a structural engineer out here and they can do something with the collapsed part of that building,” he said. “That is a very unstable parking garage right now. And we had some men and women from JSO and JFRD that really put themselves in harm’s way to make sure that people were safe and I just got to say thank you to both of those teams.” JSO and JFRD said they used K9s and drones to survey the damage and track down tags of cars parked inside so they could account for the owners. A witness told News4JAX he was checking in with the receptionist at about 12:15 p.m. when they heard a loud boom

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INDUSTRY NEWS TOWING & RECOVERY

Parking Garage Collapse and felt the building shake. They evacuated the building about 10 minutes later, he said. He said his car was still trapped on the first floor of the garage.

WATCH: Click here for close-up video of garage collapse Aerials from the scene showed a section of the third floor of the garage collapsed onto the second floor and at least one vehicle overturned on its side. Another vehicle on the third floor was tilted precariously on the edge of the collapsed section. Witness Velda Stokes told News4JAX there was a loud “Boom!” and when she came outside she saw the car on its side in the garage and “all hell broke loose.” Witness Marcel said everyone was worried there might be people under the rubble. “It was crazy. At first, we thought someone fell,” she said. Another man described the scene saying he also felt the building shake and thought someone had run into the building. “You only had one row of cars against the building and then just a drop-off where the drive lane is below. Everything dropped down,” he said.

WATCH: Click Here for a replay of Sky4 aerials from partial garage collapse The Jacksonville Sheriff’s Office said the area of King Street and St. Johns Avenue is partially closed off but is expected to be reopened once the scene is cleared. The St. Vincent’s Emergency Room entrance is closed, but hospital officials said the emergency room remained open the entire time and patients were taken to the ER from the hospital’s main entrance. A spokesperson from Ascension St. Vincent’s was at the press news conference Thursday and said it is investigating the collapse but did not release much information, including the company that built the garage. “First of all, we just want to say thank you to our first responders, for their immediate and their immediate action on this event and we appreciate them. We’re grateful that it seems no one was injured,” said Ascension Director of Marketing Gary Nevolis.

WATCH: Witnesses who were nearby recount hearing Riverside parking garage collapse The hospital also issued a statement on Facebook: “As you may be aware, the third level of the Chartrand Building parking garage at Ascension St. Vincent’s Riverside collapsed onto the second level. Representatives from the Jacksonville Fire and Rescue Department and Jacksonville

Sheriff’s Office conducted a thorough investigation of the parking garage, and they believe no injuries occurred. The Cardiology and Podiatry clinics located at 1824 King Street will be closed until further notice. The office will reach out to patients to reschedule their appointments at one of our other Ascension clinics. In addition, all other services at this location will also be closed until further notice. The investigation is ongoing and we will provide more details at the appropriate time.”

A K9 searches for people who may have been trapped when the parking garage partially collapsed. No one was found and no injuries were reported, JFRD said. A K9 searches for people who may have been trapped when the parking garage partially collapsed. No one was found and no injuries were reported, JFRD said. (JFRD) Saunie Mclaughlin said she was shocked to hear about the collapse. “My first impulse was how and the heck are they going to get those vehicles out of that building especially since there saying it’s compromised. So you think about the people,” she said. She said she knew something was wrong when she saw dozens of emergency crews rushing past her. “My immediate concern was the school West Riverside Elementary and I was like ‘Oh my gosh, please’ and then from there about time I crossed McDuff I saw the search and rescue vehicle,” Mclaughlin said. And she is just thankful no one was hurt.

ABOUT THE AUTHORS: Jim Piggott Jim Piggott is the reporter to count on when it comes to city government and how it will affect the community.

Travis Gibson Digital reporter who has lived in Jacksonville for more than 25 years and focuses on important local issues like education and the environment.

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INDUSTRY NEWS TOWING & RECOVERY

The Robotic Solution to Removing Cars from Partially Collapsed Garage at Ascension St. Vincent’s Riverside Hospital By Patrece Liburd

JACKSONVILLE, Fla. – The process of removing cars from a partially collapsed garage at Ascension St. Vincent’s Riverside Hospital in Jacksonville, Florida is well underway, thanks to the assistance of a remotecontrolled robotic towing machine. On September 12th, the top floor of the three-story garage collapsed onto the second floor, causing damage to multiple vehicles. With over 100 cars parked in the garage at the time, the removal process has required meticulous planning and execution. To mitigate the risk of another collapse, a specially designed remote-controlled towing machine is being used to carefully extract the vehicles. Operators control the robot from outside the garage, ensuring their safety while effectively maneuvering the machines to lift and tow the damaged cars. Once outside the garage, tow trucks are responsible for transporting the vehicles off the property. While the process is currently limited to the vehicles

on the ground floor, it’s unclear if the same system will be used on the other affected floors. As the robotic towing machine proves its effectiveness and safety, it may be expanded to facilitate the removal of cars from higher levels in the collapsed garage. Affected car owners have been informed that their vehicles will be towed out of the garage, allowing them to make necessary arrangements in the meantime. The hospital has been proactive in keeping individuals informed about the progress of the removal process and ensuring that their vehicles are retrieved. The completion of the removal process will alleviate the safety concerns associated with the collapsed garage’s unstable structure. Meanwhile, the other two parking garages at Ascension St. Vincent’s Riverside Hospital remain operational and unaffected by the incident. Source: WJXT News4Jax

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INDUSTRY NEWS TOWING & RECOVERY

Matco Tools Launches Fast, Flexible and Intelligent New Diagnostic Scan Tool - The Maximus Plus

Matco Tools unveils the new Maximus Plus, the newest diagnostic scan tool built with flexibility and budget in mind.

STOW, Ohio, — Matco Tools, a leading provider of premium tools and equipment for professional mechanics and auto enthusiasts, is excited to announce the launch of its newest diagnostic scan tool - the Maximus Plus. Designed with automotive technicians in mind, the Maximus Plus is the ultimate diagnostic scan tool that provides complete coverage flexibility, OElevel functionality, and the power of Android™ at your fingertips. With the Maximus Plus, users can tailor their coverage according to their specific requirements and budget, thereby eliminating unnecessary expenses and investing only in what is necessary for their diagnostic needs. The tool is designed to perform wireless diagnostics, including read/clear trouble codes, view/graph and record the PID, bi-directional test, reset functionality and more, delivering unparalleled productivity. Featuring an 8” high resolution touchscreen display and running on an upgraded Android operating system, the Maximus Plus can utilize multiple applications simultaneously at blazing fast speeds, providing a seamless user experience. The tool is also equipped with front and rear cameras, allowing users to capture still images and record videos effortlessly, and features automatic updates necessary to perform wireless diagnostics with the latest information to keep your scan tool running flawlessly. Its rugged housing and durable kickstand make the Maximus Plus ideal for use in even

the toughest shop conditions. “The Maximus Plus is a game-changer in the automotive diagnostic scan tool market,” said Leonardo Barban, Director of Diagnostics at Matco Tools. “Our customers have been eagerly awaiting this launch, and we’re confident that it will exceed their expectations. With its complete coverage flexibility, OE-level functionality, and the power of Android™, the Maximus Plus is the ultimate tool for professional mechanics and auto enthusiasts alike.” Learn more about the Maximus Plus here. For more information, or to purchase the Maximus Plus, please visit www.matcotools.com.

About Matco Tools: Since 1979, the mission of Matco Tools has been to provide professional mechanics and auto enthusiasts with all the premium tools, storage and equipment they need to get the job done, while also offering best-in-class service and customer support. The company’s network of over 1,900 premier independent mobile distributors is focused on developing and maintaining trust-based relationships with its customers. Ranked among the top 50 in Entrepreneur magazine’s 2022 Franchise 500®, the company continues to expand throughout the United States and Canada, adding several hundred mobile stores each year.

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TRAIN THE TRAINER PROGRAM ESSENTIALS OF TOWING & RECOVERY

Schedule of Programs October 24-27 Sacramento, CA Learn the

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fundamentals and become an Independent Trainer teaching the Essentials of Light Duty Towing & Recovery program to company employees, Association sponsored classes, or for ERSCA sponsored classes.

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CARGO CONTROL

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Zip’s Lift Assist Dolly Mount You often work alone. That doesn’t mean you can’t get a little help with your light-duty wrecker operation. Introducing the all-new Zip’s Lift Assist Dolly Mount, now available at Zips.com. Bolted to each side of the deck, this articulating arm uses a combination of shocks and springs to lower tow dollies to a comfortable working height. The storage mount works with 4.80 and 5.70 wheel sizes on both In The Ditch and Collins tow dollies. Save your back. Let this new unloader do the heavy lifting.

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Ken-Tool Dual Wheel Separator Rust is steel’s worst enemy, especially when it comes to dual steel wheels on a truck, bus, or trailer. If you come across a set of duals that has seized together, Ken-Tool has the separator tool to get them apart. Heat-treated for strength and durability, this innovative one-piece pusher is ball bearing-driven for near-zero turning resistance. This powerful tool works with any impact wrench and features a beefy 1-1/8” diameter x 11 threads. Each kit includes two pullers and a hard-sided case for storage and handling. Components are corrosion-resistant and laser-etched for easy identification.

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CARGO CONTROL: ZIP’S

UltraTech Ultra-Spill Diaper Vehicle leaks at accident scenes can’t be ignored in your line of work. Make sure you have a spill response plan in place to mitigate any further environmental impact. The Ultra-Spill Diaper from Ultratech is a great place to start. Folded down to roughly 12” x 18”, this three-layer blanket is compact enough to fit in the cab of your wrecker and provides nearly 35 square feet of coverage when opened. The absorbent material can soak up to eight gallons of fluid, and the outer 4 ml plastic barrier prevents any contaminants from leaching through the bottom. Shop Zips.com. Item #UT-0275.

RimSling Synthetic Winch Lines RimSling has recently expanded its product offering to include synthetic winch line for light-duty wreckers and car carriers. Strength-tested and field-proven, this black, braided rope is made from 12 strands of high-strength HMPE fibers, making it just as strong as steel cable. Like all RimSling products, this new winch line is lightweight, safer to use and easier to handle. Offering excellent abrasion resistance, its coated fibers won’t scratch or fray, and its low-stretch properties won’t cause a loss in towing power. This new rope is available in three sizes and lengths to 150’.

Upgrade today at Zips.com. Item #RIMSLING-WINCHLINE. 30 | TOW PROFESSIONA L | Q3 23 | www.towprofessional.com

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ig personal insurance companies spend billions each year on TV ads convincing people that price is all that matters when shopping for insurance. In the commercial world, that is horrible advice. Instead of shopping for the cheapest insurance, you should be shopping for the right insurance agent. Just like not all insurance is the same, not all agents are the same. Towing is a niche market for us because Hal Kresser, the agency principal, is very interested in the industry. He worked for a towing service when he was young and even today he is Wreckmaster Level II certified and can operate your equipment. Can your current agent

do that? Hal is also involved in the industry. He is an active, participating member of the Towing and Recovery Association of Ohio. In fact, he is so well respected that he was nominated and elected to be president of the local region and is currently serving his fifth term. Before he was an insurance agent he spent 20 years as a cop. He is certified in accident reconstruction and knows the laws and how to deal with police officers. He’s good to have as an advocate in some of the collision claims that happen when there are disputes as to fault and he can help you decide when to fight traffic tickets and violations and when not. For example, we had one two years ago where a

person on a bicycle rode into the side of a rollback that was making a right turn. The police officer listed the driver at fault for violating a crosswalk. After talking to the driver, Hal learned that the bike hit the truck by the back axel. That meant the truck was almost fully through the turn before being struck. That makes it the bicyclist’s fault. He contacted the traffic supervisor and discussed how the report was improperly written and explained why it was not the driver’s fault. The supervisor agreed and got the officer to re-write the report correctly. This saved the customer from having a chargeable accident on his record and saved the insurance company from paying a personal injury claim. Claim

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Our mission is to: • Evoke the public conscious to understand they are the most powerful source to define life and death on our Nation’s highways. • To educate and make them aware they need to make a life change so first responders can live theirs! • To unite all common industry first responders to train, educate and motivate the public we serve to just

OVER ONE – LOSE NONE!

overone.org

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INSURANCE

adjustors are trained to take a police report as gospel. Unfortunately, not all crash reports are written correctly. Hal has the experience to know and can help when it happens to keep our clients from being unjustly charged with accidents. When you choose the right agent, he will be able to place you with an insurance carrier that best suits your needs. As an independent agent we have the ability to add new companies that enter the market. We have seen companies come into the towing market for a few years and then get back out. When that happens, you can lose your insurance through no fault of your own. A good agent is on top of that and can make transitioning to another carrier seamless. You need to build a relationship with your agent. He can help you decide when to file a claim

or when to pay out of pocket. He can advise you on ways to keep your rates down as well as help you implement plans to avoid liability claims. We recommend things like putting cameras in the trucks to document crashes. They can be invaluable in situations where fault is in dispute. Choose the right agent and build the relationship on trust and integrity. The agent should be viewed as a stakeholder in your business. In a recent Google review of our agency, Tiffany Corey of John Wayne Towing wrote “even when we were told there was no hope by everyone else, they didn’t give up and kept pushing forward. I work for John Wayne Towing and we are a small company so something as major as insurance can really make or break a company. So, if you are needing insurance, I would highly recommend giving

them a chance.” You need a good, well managed insurance portfolio to help your business be successful and the agent needs your business to be successful to make his business successful. If you are contemplating any big expansion plans such as adding a new building or moving to a larger facility in another part of town, or adding more trucks you should involve your agent during the planning stage to find out in advance what the impact on the insurance will be. Many times, I get the call to add something like a building, a second location, or a 50 ton rotator to the policy after the fact. Then the insured is upset when he sees how much it costs. Now it’s too late. To learn more call Hal Kresser today! 877-412-3434 or email him hal@kresseragency.com.

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ustin Insurance is a family-owned business, that has specialized in providing insurance to the Towing Industry since 1991. We have dedicated ourselves to providing quality service and a quality product to our customers. We work with several different companies that allow us to give you a quality product for the most competitive price possible. We can give our customers the basic of all towing policies or we can mix and match to make sure they are covered for every kind of risk possible. Austin Insurance has been providing insurance for nearly 30 years and has insured tow companies from all 50 states no matter if they are a 1 or 50 truck account and everything in between. Every company is unique and is different from each other. “We’ll Come See You” is not just a catchphrase, we will come see you and make sure that you have a full understanding of the coverages and answer any questions that you might have. When you have a claim, we will work with you to decide the best course of action regarding the claim. We will walk you step by step of the process of reporting a

claim and getting the claim settled as quickly as possible. As a bonus, we are more than happy to help you in complying with any DOT/FMCSA & OSHA compliance Audits. While we are agents for the insurance companies, we are also agents for the Tower as well. Please see the list below of all the coverages we provide, please visit the Website below and give us a call, we will be glad to set up a time where “We’ll Come See You”. (270-444-6818) www.wreckerins.com •Towing Insurance • Repo Insurance •Transporting Insurance •Trucking Insurance • Heavy Hauler’s Insurance • Salvage/Recyclers Insurance • MotorTruck Cargo Coverage’s • On-hook Coverage • Umbrella’s • Workers Comp • Bond’s

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WEISS

INSURANCE

ur team, Cindy Horn, Janice LaVitte and Bryan Westfall of Weiss Insurance specialize in various transportation risks. We wear many hats as independent agents. We tailor design your insurance policy to fit your insurance needs. Not all risks are identical. Years in business, your own loss experience, driver experience and type of business will affect your insurance cost. We understand your business and your business needs. COVID has made 2020 a challenging year, we

expect 2021 to be equally challenging. Our insurance markets are A rated, and in most states. Towing, Transportation, Repossession, Cargo, Excess Cargo, Garage and/or Repair Facilities and Auto Sales are some of the types of business that we will write. We have markets for worker’s compensation, group health, property, general liability and personal insurance. For personalized service, give us a call … Cindy Horn @ 636-534-7226 or cindyhorn@weiss-ins.com

nterline Risk Services, Inc, is a transportation focused insurance agency located in Pooler, GA. We specialize in finding the right insurance coverage for your towing business at the best rates in the market in the following states – AL, GA, SC, NC, VA, TN, FL, MS, & TX. We offer exclusive tow truck insurance products that no other insurance agent can offer. Our insurance partners offer coverages for Light, Medium, and heavy-duty towing, while incorporating the right insurance needed for your transportation needs. If you offer light duty and/or diesel mechanic services, body shop services, or used autos for sale, we can cover that to. You will have 24 hours online access to your certificates and can manage your driver and truck list online. We look forward to hearing from you and helping with your insurance needs. www.interlinerisk.com

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$ FINANCE

FINANCING FACTS

MUST KNOW’S BEFORE FINANCING By Jeremy Tsakiris – Alliance Funding

inding the right financing is so crucial in the towing industry especially during these challenging times. Often it can make or break the cash flow and profitability of the business. With so many companies and dealer financing options out there, the industry can be enmeshing and mind boggling for owners. To bring clarity for good decision making, I am highlighting key factors that I have learned through my twenty-one years of truckfinancing experience that can help guide your choice of a finance partner.

Support Availability, Not Distancing It appears this world is trying to operate with minimal human contact. Though this may be helpful on the spread of infection, it is not helpful from a finance service-provider standpoint. Do yourself a favor and choose a partner that will answer the phone or will promptly call you back. When you are expanding your business or replacing needed trucks which have gone down, you need a finance partner that is knowledgeable, efficient and, for sure, available. Helping you to navigate quickly through processing and titling, the right support will save you needless aggravation and help your business get where you are taking it. Combine this with a finance manager whose character and experience you can trust, and your mind will be at ease. We have received feedback

from repeat customers whose have experienced this: “Jeremy is a stand-up guy and has been financing my equipment for more than seven years. I have never found anyone so willing to help the customer.” Mark Denson- Onsite Towing, Houston, Texas.

Direct Lender Over Broker Another key factor that I have experienced is to find a finance company like Alliance Funding that is a direct lender on the balance sheet as opposed to a broker. Although a broker can be important for lower-credit scenarios, direct lenders can offer fast processing times, more competitive products by avoiding broker margins, and have the ability to structure the lowest rates, longest terms, and a balloon-payment structure. Our goal is not just a sale for you, but a lifetime of sales earned through excellent service: “Jeremy Tsakiris is the man. He hooked me up more than once and has definitely earned my business for life.” Trevor Sherrer – California

Collateral-Specific Financing Equipment finance should be specific to the collateral you want to fund. This may be a confusing statement, but what I have seen through my tenure is that many banks, credit unions, or

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FINANCE: Alliance Funding Group other equipment finance and capital funding companies will file a blanket lien or incumbent on the business. Alliance Funding, along with a couple of other finance companies that focus on the towing industry, will only file a lien on the title. They do not take advantage of the customer by burying the blanket lien language in the fine print.

Early Payoff Numbers at the Beginning In same context of “buried” info, note what the real prepayment or early payoff numbers look like at the beginning of your decision making. Be specific in your questions, so you can learn what all your financing options are. A good of example of options is leasing. Most of my customers prefer to do a lease purchase for tax benefits. However, in an early buyout situation, a small penalty on the “Principle Remaining Balance” is massively more beneficial than having to pay the whole remaining schedule.

Leasing’s Tax Advantage As some of you may know, the tax advantage of a lease purchase program far exceeds that of a traditional loan. A lease purchase program is 100% tax deductible as an expense to the company. A traditional loan is considered an asset where a standard depreciation schedule is applied. This results in a fraction of the write-off to the business. A common misconception is that a lease-purchase program is more expensive. When, in fact, after factoring in the expense

deduction, the result is most beneficial to the entity. The underwriting requirements do not differ whether I structure the agreement as a lease or a loan. Most financing companies, Alliance Funding included, can do either type of agreement. The lease purchase agreement allows for a longer balloon payment (i.e. 10-30% balloon payment). By doing this type of structure, you are simply allowing yourself more options when the term is over and giving yourself a lower monthly payment through the term. This will allow the business to have a quicker cash flow helping the monthly budget: “Jeremy from Alliance Funding, helps my customers to whom I sell trucks by structuring their agreements with a balloon payment which helps them meet their monthly budgets.” Ed Stroth, Sales, Twin City Wreckers In conclusion, financing equipment and trucks is a requirement for many businesses across this beautiful country. Finding a finance partner you can trust in challenging times or times of boom is crucial to the process. When that time comes, you need a partner who is not just knowledgeable and available, but who is also competitive and can approve the financing with your budget and needs in mind. We don’t just want you to survive during this time, we want you to thrive, so please contact us here at Alliance Financing by calling Jeremy Tsakiris at (603) 422-6608 or visiting us at our website at https://alliancefunding.com/ Stay safe, and God bless this great country!

Rates as low as ½ a point under prime! 603-422-6608 Jeremy Taskiris | JT@afg.com

New and used

100% tax write-off

No blanket liens

No age restrictions

Not on personal credit Alliance Funding Group (AFG), was founded in 1998 and has grown to become one of the largest privately held equipment finance companies in the U.S. Having funded over $2 billion in equipment, we can offer complete credit and asset flexibility. 39 | TOW PROFESSIONA L | Q3 23 | www.towprofessional.com

$ FINANCE

Towers Helping Towers

DFS, Jerr-Dan Financial Solutions, takes a unique approach to finance. Its identity goes beyond generic capital equipment finance. In fact, JDFS is made up of tow truck operators as well as sales and finance professionals who know the towing and recovery industry inside out. Todd Chase, of JDFS, often tells new clients, “We speak your language and understand the challenges tow truck drivers face every day. That’s why you can count on our flexible and fast process to help you identify and finance the tow trucks you need.” Of course, as is true when using any financial services for leasing or purchasing equipment, using Jerr-Dan Financial Solutions to finance towing and recovery equipment offers the

standard advantages versus cash. The buyer improves cash flow, may protect their creditworthiness, and saves on “soft costs” like tax, shipping, and installation when financing 100% of the purchase. However, Chase points out that the power of the JDFS program results in wider credit availability, diverse and creative options to help customers that would be turned away from other entities, and an application process that is described by the company as “hassle-free.” It seems that customers agree. “The last time I bought a truck for the operation, I needed it the same day,” said Tod Coumbe, owner of White Glove Towing in Greenwood, Indiana. “I went to my Jerr-Dan distributor, picked out the truck, worked

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FINANCE: Jerr-Dan Financial Solutions with the JDFS team to put it together, and drove away with it. I’m definitely going to work with them the next time I need a new truck.” JDFS has found that their clients appreciate the sense of partnership that is part of all stages of their financing program. The focus is on a simple, quick process. In fact, customers can apply online and receive a credit decision within 24 hours-- guaranteed. Once approved, the team will work with the customer directly to customize a financing solution that meets the specific needs of their business. Chase said, “We make it easy to grow our customers’ businesses with competitive interest rates and no down payment for qualified buyers. We offer flexible options, with up to 100% financing, because every customer is different. We match the right lease or loan package to each unique business, with terms from 24 to 84 months.”

Mark Stockton, the owner of Stockton Towing of Sioux City, Iowa, benefited from this customized approach. As he said, “The JDFS team helped me into the heavy-duty side of the business by financing my first 50-ton wrecker and rotator. They helped me take my business from light duty to full

service – I now own a sizable fleet of Jerr-Dan trucks and continue to grow.” JDFS is a one-stop shop for leases and loans on both new and used JerrDan equipment. For More Info https://www. jerrdan.com/en/parts-support/ Services/finance

“Pro’s that need to know and are on the go!” Your voice for the Towing Industry Find us everywhere podcasts are available. Bringing the latest in technology, products and services. Giving you the information needed to grow your Business!! New episodes weekly!

Find us on or www.towprofessional.com

SPONSORED BY: LIVE FROM THE TOW PROFESSIONAL STUDIO

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Quarterly

2023

FEATURED PRODUCTS

INSURANCE

Get the Best Towing Insurance A

re you in the towing services business? They have over 30 years of experience in the towing insurance

industry so we understand how tricky towing services can be. At Hal Kresser Agency, they offer a policy that best suits your needs to ensure that your business keeps running smoothly. To learn more call Hal Kresser today! 877-412-3434, email him hal@kresseragency.com or visit www.kresseragency.com.

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INSURANCE CONTINUED:

Customized Coverage For Towing Businesses

A tow truck business earns income by towing disabled vehicles. If that’s what you do, you should carry customized tow truck insurance. Examples of businesses that might need commercial tow truck insurance include: • Roadside service providers • Auto club contractors • Rotational towing • Auto body shops • Auto mechanical repair • Full service stations • Auto salvage and auction haulers

Towing and storage protection Towing insurance can cover more than your typical wrecker or rollback truck. Tow truck companies often carry the following: • Garagekeepers • On-Hook Towing insurance • Tow General Liability insurance

Tow truck insurance coverages Various towing insurance coverages that you’ll want to consider for your commercial vehicles include: • Liability insurance • Medical Payments Insurance • Physical Damage Coverage • Uninsured Motorist Insurance

How much is tow truck insurance? In 2020, the national average monthly cost for tow truck insurance through Progressive was $448. While this is good to know, it doesn’t necessarily reflect your specific situation. There are many rating factors that influence your cost including your location, type of towing, and driving history. For example, our data represents new annual policies with both primary liability and physical damage coverages and a clean driving record for all drivers. You can expect your cost to vary depending on your needs. Whether you’re seeking cheap tow insurance or you need specialized coverage, our licensed professionals can give you a customized quote that fits your particular situation. For more information on Progressive Commercial visit www.progressivecommercial.com.

Towing Insurance 101

nterline Risk Services’ towing package is a policy that is designed for professional towing operations that are involved in auto repair, body shop, salvage yards, auto transporting, gas sales and more. Our programs are with A rated insurance companies, have very broad driver guidelines, and offer the most flexible coverages available in the market today.

Personalized Service & Unmatched Rates Comprehensive, cost-effective solutions to meet your needs. Let us do the research to ensure your entire fleet is fully covered as it grows, mile after mile, year after year. Coverage from single and multi-state operations and 1 to 100 trucks. For more Information contact (877) 578-1516 or visit at www.Interlinerisk.com 44 | TOW PROFESSIONAL | Q3 23 | www.towprofessional.com

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03-422-6608

FEATURED PRODUCTS

FINANCE

emy Taskiris | JT@afg.com

Alliance Funding 100% tax write-off

• •

Alliance Funding No age restrictions

•

Group (AFG), was founded in 1998 and has grown to become one of the largest 98 and has grown to become one heldfunded equipment ompanies inprivately the U.S. Having finance companies in the ete credit and asset flexibility. U.S. Having funded over $2 billion in equipment at similar rates to bank affiliated finance companies, we can offer complete credit and asset flexibility. Capital preservation and exposure to possible obsolescence of outdated equipment and technology are important concerns of Towing Industry businesses. Leasing solutions are the preferred way to leverage current technology without the risk of ownership and investment in obsolete technology platforms.

Transportation and Logistics Equipment Financing Solutions • •

Terms from 24 to 96 months 100% financing: Soft costs included (maintenance, delivery, etc). New & used equipment

Benefits • • • •

Cash Flow & working capital improved Better Financial Ratios & management of bank covenants Retained Capital to fuel growth and invest in other important projects EBITDA & other important business metrics improved

Structures • • • •

Operating & Capital Leases Equipment Lines Of Credit Term Loans, Sale & Lease Back Progress / Project Financing

For more information on equipment finance contact Jeremy Taskiris at 603-422-6608 or email JT@afg.com.

Application Only transactions up to $300,000 Commercial transactions up to $25MM

Jerr-Dan Financial Solutions TOW TRUCK FINANCING Customized financing options that go the extra mile We’re not your typical financing team. Jerr-Dan Financial Solutions is made up of tow truck operators, sales and finance professionals who know the towing and recovery industry inside and out. With over 60 years of collective experience, we speak your language and understand the challenges tow truck drivers face every day. That’s why you can count on our flexible and fast process to help you identify and finance the tow trucks you need.

Flexible options Get the lease or loan package that’s right for your business, with terms from 24 to 84 months. Fast, efficient turn-around Get a decision fast with 24-hour turnaround on all credit applications. Financing for every situation JDFS is your one-stop shop for leases and loans on both new and used Jerr-Dan equipment.

100% financing We make it easy to grow your business with competitive interest rates and no down payment for qualified buyers.

For more information call (800) 926-9666 or visit at www.jerrdan.com .

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FINANCE CONTINUED:

Ascentium Capital There’s no speed limit in the business sector. At Ascentium Capital, we have fast, flexible financing options that enable companies to acquire new or used commercial vehicles, like trucks, wreckers, trailers, flatbeds and more…quick and easy. Ascentium Capital can finance commercial vehicles and help you better manage cash flow as you grow your business. Our financing is flexible—available for new or used vehicles, including titled vehicles. Our affordable commercial vehicle financing programs are available to manufacturers, distributors and direct to businesses throughout the United States.

We are experts in providing fast, flexible commercial vehicle financing solutions Innovative financing solutions make Ascentium Capital the ideal choice for financing commercial vehicles. We offer:

• • • • • • • •

Flexible financing up to $2.5 million Financing, leasing & working capital Industry-leading application-only limits Soft cost financing of tax and titling Fast credit decisions Electronic documents Pre-approval opportunities Deferred payment options

For more informatin call 713-634-4805 or visit www.ascentiumcapital.com .

OTHER FEATURED:

HAAS Alert Safety Cloud®

afety Cloud delivers real-time digital alerts to approaching motorists and vehicles when tow operators are actively assisting motorists on and around the road. Safety Cloud alerts activate automatically with the lightbar and are received by drivers through navigation apps and connected vehicle services. Drivers receive “Slow Down, Move Over” alerts inside their vehicles and have more time to move over when approaching active tow scenes.

Hardware-free protection requires no additional equipment or installation No platform migrations necessary

HA-5 Transponder -

Equip on any make and model vehicle Connects to emergency flashing lights Easy installation requires no vehicle down-time Automatically delivers alerts with lightbar activation No additional data plan or fees

HA-D Integration -

Activate Safety Cloud on existing GPS or dispatch system 46 | TOW PROFESSIONAL | Q3 23 | www.towprofessional.com

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Jerr-Dan’s

Download Brochure

he Jerr-Dan 50/60 Ton Rotator boasts an empowering combination of heavy-duty capabilities, superior stabilizing technology, commanding rotation, unsurpassed pulling capacity and unstoppable power. And now it’s available with the more impressive JFB Body Series. Its extra-rugged, non-corrosive exterior is made of weather-tight, impact-resistant polypropylene—making it more durable and longer lasting. It features rollup aluminum doors for swifter access to equipment, strategically placed LED lighting for improved visibility and specialty storage solutions to ensure every tool has its place. The JFB Body Series is available for standard and twin steer chassis. • Independently Rubber Shock Mounted • Aluminum Roll-Up Doors with Painted or Brushed Finish

• LED Interior Compartment & DOT Lighting • 26 Additional LED Side Marker Lights • 4 Additional Amber Side Strobes • Anti-Slip Top Surfaces with LED Lighted Steps and Grab Handles • Wide Variety of Tool Management Systems • Incident Management Equipment Kits and Storage Solutions • 267 in. C.T. 4 Axle Single Steer • 255 in. C.T. 4 Axle Single Steer • 255 in. C.T. 4 Axle Twin Steer • 274 in. C.T. 4 Axle Twin Steer • 255 in. C.T. 5 Axle Twin Steer • 274 in C.T. 5 Axle Twin Steer • Custom C.T. Upon Request

Jerr-Dan Dual Position Fork Receivers allow for a wider variety of fork positioning than standard receivers. Utilizing these receivers adds four inches of width to the fork positions, allowing you to hook up to a broader range of vehicles that require wider attachment points. Jerr-Dan’s Fork Receivers offer two fork holes per receiver, giving the operator more width adjustment options compared to standard single hole receivers, and can be installed in either the high or low position. These versatile receivers are especially useful in towing applications that require non-standard fork placement - like some fire apparatus, coach buses, off-road equipment and more - and will fit any 5”x 5” heavy duty crossbar. For more information on Jerr-Dan’s Dual Position Wide Reach Fork Receivers, contact your nearest distributor or visit: https://www.jerrdan.com/distributor-search 47 | TOW PROFESSIONAL | Q3 23 | www.towprofessional.com

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OTHER FEATURED:

Custom Built Manufacturing Be Sure to check out our website!

ustom Built Mfg. LLC came to be after 30 years in the Towing industry and 35 in the Auto Body Industry as Dangelo’s Auto Body and Repairs. At Custom Built Mfg. LLC., it has always been about three things:

1)The Customer, 2) The Customer, 3) The Customer That has carried over into the heavy-duty towing vehicles manufactured in Kane, Pennsylvania with the care and pride that only the small town attitude brings to the table. That being true, team work and the very BEST our trucks can be all of the time. Quality is number One at Custom Built

Mfg. LLC. using quality American made; steel, aluminum, fasteners, hydraulics, cables, winches, lights, rings and pinions for our rotators, and as many accessories whenever possible. Custom Built means just that, hand-crafted and hand-fit for precise long life operation. From metal forming, welding to assembly our technicians have eyes on every step of the maufacturing process as well as Derek Dangelo’s (Owner) personal supervision occurs at every step of the manufacturing processes. You will even see Derek involved in hands-on when issues arise. For more information, visit www.custombuiltmfg.com.

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Jerr-Dan’s

FEATURED PRODUCTS OTHER FEATURED:

Download Brochure MPL-NGS WHEN VALUE AND PERFORMANCE MATTER When value and performance matter, look no further than the steel body MPL-NGS by Jerr-Dan. Our Negative Tilt Feature on the wheel lift is perfect for repossessing vehicles in parking ramps, and its 4-1/2″ high hydraulic crossbar, with 4,000 lb. capacity, assures clearance for even the lowest profile vehicles. Jerr-Dan’s patented Underlift Level Stop Assist System gets you set up quicker so you can get in and get out fast, while our patented LOCKLINK® mechanism locks wheelretaining arms in the full tire engaged position. The body has a clear deck top and offers more space for storage, and the headboard provides great visibility. You’ll find the hydraulic valve on the MPL-NGS is positioned for easier servicing, to get you on to your next job quicker. MPL-NGS FEATURES

•

Tow Sling Option

•

Ball Hitch Attachment

•

Tow Dolly with Storage Bracket Option

•

Recovery Sheave Option

•

Fifth Wheel Attachment Option

•

Gooseneck Attachment Option

•

Wireless Remote Control Option

•

Membrane Remote Control

•

Hydraulic Self-Loader Option

•

Manual L-Arm Option

•

Pivoting Manual L-Arm Option

•

Motorcycle Attachment Option 49 | TOW PROFESSIONAL | Q3 23 | www.towprofessional.com

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THE TRUCK IS JUST THE BEGINNING. HINO Medium Duty Conventional Models

OTHER FEATURED:

he Hino conventional models have been the fastest growing medium duty trucks for years. It started with great aerodynamics, functionality, and durability, and has continued with leading edge connectivity. The great just got better. The Hino XL Series sports an all-new automotive grade interior, a host of new advanced safety equipment, and larger cab configurations for more versatility than ever before. Available in day, extended and crew cab configurations, Hino XL Series trucks are ideal for applications ranging from 33,000 lbs. to 62,000 lbs. GVWR. Factoring in the industry’s leading support of HinoWatch and available HinoCare and it’s easy to see why Hino is the fastest When you POWER ON your new Hino truck, our journey with you is just beginning. That’s because every growing medium duty truck brand in the U.S.A. - POWER ON. WWW.HINO.COM C

CMY

MY24 Hino Trucks comes standard with an industry exclusive Allison 5-Year Transmission Warranty, 24/7 HinoWatch, and Hino Edge Connected Vehicle Solution. Why? Because taking care of you and your truck is what we call the ULTIMATE OWNERSHIP EXPERIENCE.

Emergency Road Service Coalition Of America (ERSCA) The emergency road service coalition of america (ersca) was formed in 2012, originally titled the united coalition For motor club safety (“the coalition”), created by a group of california tow company owners in their desire to improve working conditions for towing and recovery companies, as well as ensure The safety of their members and the public they serve.

Basic Requirements & Student Registration

internet connection, and uninterrupted power supply (can be plugged in for all 5 hours). We highly recommend using a desktop or laptop computer for the optimal training experience. If your company has multiple students WWW.HINO.COM registered for the class, they MUST use separate devices in separate locations/rooms. Students may not take the course near each other! A personal email account for each operator enrolled in the course. Download Webex application (see “Getting Started”) on the device the student will be using during all three class days. Students must download the app well in advance of the class so that it is ready and set up to go on class mornings. Uninterrupted, on-camera attendance for three days, five hours per day (8am-1pm). For more information visit ERSCA.org

A device with a front-facing camera, microphone, reliable

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FEATURED PRODUCTS OTHER FEATURED:

Steck MFG.

BigEasy 32955DLX BigEasy 32955DLX “Glo” Lockout Kit with EasyWedge and Carrying Case is the preferred tool to unlock cars in seconds without damaging the vehicle.

I-Bolt

4th Wheel Loader • 4th Wheel Loader is a tough 24” x 14” hardened aluminum fabricated platform with two 4” x 10” Polypropylene roller wheels and 1” axles to easily hold and secure up to 5 tons while loading a vehicle with broken ball joints and/or a damaged wheel/tire on a roll back.

I-Bolt is a 2” x 1 ½” loop connected to a 7” long steel shaft with unique gripping teeth that lock into the threaded holes having diameters of ½” up to 1 ¼” on the front or rear of the vehicle provides a universal hook up solution for the 200+ vehicles identified in the Towing and Service Manual from AAA.Visit www.steckmfg.com.

Collins Manufacturing Collins Hi-Speed®Dolly 6th Generation Self-Loading Dolly

SAFEST Safety First! Safety RatchetSystem — forTower Safety — Prevents accidents and provides more options in difficult environments, (like snow, ice, gravel, slopes, tight spaces), when loading.

MOST SERVICEABLE No expensive replacements or repairs — no cutting, welding or downtime. Replace damaged parts on the spot with common hand tools in just minutes.

Collins Carrier Dolly System An innovation borrowed from Collins’ early designs — the Damage-Free solution to loading Carriers: Rolling instead of dragging up the bed.

CLEARANCE High-Ends and Low Profiles. Carrier Dolly lifts vehicles higher off the ground to easily clear carrier bed with low load angles.

LIGHTEST Heavy-duty. Light-weight. Industry’s lightest weight dolly. Weighing only 54 lb. with static load capacity at nearly 80x its own weight (4,280 lb. with 5.70x8 tires).

DAMAGE FREE Damage Free Loading. No hooks, chains or cables ever touch the vehicle. Vehicles simply ride the dollies up and down the bed.

51 | TOW PROFESSIONAL | Q3 23 | www.towprofessional.com

WIDE RANGE Load hybrids, high end, electric, all wheel or fourwheel drive vehicles with no hook points. The Carrier Dolly System also doubles as a motorcycle dolly. For more information, visit www.collinsdollies.com.

TP Q3

FEATURED PRODUCTS

OTHER FEATURED:

Towmate

ROTATORS, 5TH WHEEL, WHEEL LIFTS & REPO EQUIPMENT

TM36XR This 36” wireless truck bar system provides stop, tail, and turn w/ side marker lights on each end and three DOT lights in the center of the bar. Powered with our new internal 6000mah Lithium power supply, this is the most convenient heavy duty light bar on the market! This system comes complete with your choice of transmitter and standard 12v charge cord.

SEE VIDEO

TM-FLUX With the fastest charge of any wireless tow light, no batteries to replace EVER, and a life span of millions of charges, this light bar will make all your other tow lights pale in comparison. Made in the USA, and includes the TowMate lifetime warranty.

PCX61U w/Touchscreen Our new PCX overhead light bars are the new industry standard for emergency and industrial lighting. Made from a solid aluminum extrusion, multi-color strobe function, wireless STT that controls your TowMate tow lights, and controllable via our touchscreen controller; this is the future of vehicle lighting. For more information, visit www.towmate.com.

SEE VIDEO

52 | TOW PROFESSIONAL | Q3 23 | www.towprofessional.com

TP Q3

FEATURED PRODUCTS OTHER FEATURED:

DYNAMIC “PYTHON”

4-YEAR WARRANTY 5000LB FULLY EXTEND WHEEL LIFT 8000LB TOW RATING 82 INCHES OF REACH 25 DEGREES OF POWER AND NEG TILT

OPTIONS PLASTIC POLY FENDER WHICH ARE LIGHTER, YET STRONGER AND WILL NEVER RUST 8000LB RAMSEY WINCH STAINLESS STEEL PYLON

OUR Customers have been asking for a unit that would: • Lift faster & higher • Provide better weight transfer • Have the sleek appearance of the Lightning Body design • Have large tool boxes and easy access to hydraulics. For more infomation, visit: www.dynamicmfg.com or anthonydynamic@mac.com.

Hazardous Materials Technician Course Hrnt-1001 Course Description This 40 hour program was developed to provide the tow/recovery professional with the specific knowledge and skills needed to participate in the mitigation and clean-up of incidents involving hazardous materials. Classroom presentations and intensive field exercises to provide participants with the opportunity to demonstrate newly acquired skills in real world conditions. This course meets the requirements of OSHA 29 CFR 1910.120 (q) (6) (iii). No prerequisites are necessary.

Topics • Scene safety for roadway hazardous materials incidents • Regulatory requirements (OSHA/EPA/DOT/STATE) • Incident command and management • Hazard identification and analysis • Hazardous materials chemistry and toxicology • Personal protective equipment • Chemical protective clothing • Respiratory protection/Self-contained breathing apparatus

•Air sampling and detection instruments • Decontamination • Spill control (confinement, containment & recovery) • Soil testing and documentation • Cost recovery • Incident documentation

Basic Supplies For Clean Up Response Absorbants, Absorbant Pads, Socks, Booms, Patch & Plug Kits, Bales of Straw, Chicken Wire, 3 or 4 feet in width, Grass Seed, Seed Spreader, T-Barb Post, 50 Gallon Poly Bags, Air Transfer Pump 1’’ or 1 1//2’’, Vac and Discharge Hoses, Catch Pools, Pressure Washer — 3300 psi, Generator — 7500 watts, Lights, Shovels, Rakes, Spark Resistant Hand Tools, Overpack Drum — 95 Gallon, 2/ 55 Gallon Closed Lid Steel Drums, Soil Test Kit, First Aid Kit, PPE Safety Glasses, Splash Suits, Particle Mask, Respirator, Overboots, Eye Wash, Reflective Clothing, Hard Hat, Gloves, Authorization Forms for Clean Ups signed by responsible party.

(877) 356-9767 | www.hazmatrn.com

53 | TOW PROFESSIONAL | Q3 23 | www.towprofessional.com

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FEATURED PRODUCTS

OTHER FEATURED:

FlowStop’s Hazmat Products

lowStop’s Hazmat Products, “ Equipment & Supplies,” are designed by a veteran of the towing, recovery and spill response service for a quick and easy solution to minimize exposure when dealing with roadside mishaps.

FlowStop has a proven track record for dependability for the task at hand. Check out the FlowStop Product line at www.flowstop.net or call us at 877-356-9767 for details and pricing.

VAC PUMP CADDY

DOME LID CLAMPS Designed for MC 306 / DOT 406 Tank Trailers Quick & Easy Deployment for Rapid Results 5 Aluminum Locking Clamps

FLOWSTOP’S AIR DRILL KIT REVERSIBLE AIR DRILL INFRARED TEMP GUN LENNOX 2’’ HOLE SAW LENNOX 4’’ HOLE SAW 2) OATEY 2’’ PLUGS 2) OATEY 4’’ PLUGS 50’ X 3/8’’ AIR HOSE STORAGE/CARRY CASE

AIR DRILL KIT Reversible Air Drill Infrared Temp Gun Lennox 2’’ Hole Saw Lennox 4’’ Hole Saw 2) Oatey 2’’ Plugs 2) Oatey 4’’ Plugs 50’ X 3/8’’ Air Hose Storage/Carry Case

3’ x 2” Aluminum Vac Stinger CARGO TANKER VAC STINGER Achieve 3 Separate 3’ x 5” Aluminum VacLengths Stinger with 2 Vac Stingers! 8’ x 2” With Both Stingers Fits Through 4” Opening with Easy Connected! Lock Couplers 3” Sight Glass to 2” Vac Pipe Grounding Tabs on Stingers Aluminum Strainer Aluminum Dust Caps for Male

Couplers Pelican Case for Storage & Transport

• Yamada 1” Dual Diaphragm Pump Aluminum Housing Excellent for Hydrocarbons & Light Chemicals • 1 Year Warranty • Air Regulator • 2 Aluminum VAC Stingers: 1, 48“ and 1, 30” • Aluminum VAC Wand 30“ 4, 25’ x 1” VAC & Discharge Hoses • 50‘ x 3/8“ Air Hose w/ Quick Couplers Mounted Plastic Tool Caddy for 90 Degree ELL & 2” Plugs • Mounted on 600 lb. Handtruck • Pneumatic or Hard Tires (option) • Ideal for quick evacuation of damaged saddle tanks, IBC’s and drums.

FlowStop Football, a spill containment repair plug - The FLOWSTOP Football-shaped, polyurethane impregnated, water activated foam plug is used to temporarily STOP the flow from a leak in anything from a pipe, to a tanker, to a rail car, even a boat hull! From an initially pliable plug ready to insert into a void, it quickly expands and hardens to fill the void - it can even be applied below the water line!

54 | TOW PROFESSIONAL | Q3 23 | www.towprofessional.com

The Most Advanced Solution For Vehicle

Recovery, Handling & Towing

Many of the applications Tow Track can tackle: One Man Team Operation Lowest Clearance Available Manufacturer Recommended by TESLA, GM, Mercedes, Porsche, Lamborghini, and McClaren Increased Safety Loads on the Rollback with the Recovered Vehicle 3x Billing $ over Traditional Rates Industry Standard Briggs Vanguard Power Available in Gas, Diesel, and Propane! Available in Your Fleet Color Scheme

bot Tow Track is a ro with caterpillars dio controlled by a ra e. command modul n Latest generatio for model available y! US delivery toda

770-677-5766

TrackedMachines.us | sales@trackedmachines.us

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FEATURED PRODUCTS

OTHER FEATURED:

Towbook

Say “Hello” to your newest employee, Towbook! Based in the cloud, and utilizing the latest tools and technologies available, Towbook has become the industry’s unquestioned leader in towing management software solutions. Our goal is to provide software solutions that impact the performance, productivity and revenue potential for your roadside assistance, towing, and recovery operations. Towbook is here to create a seamless experience for each job from beginning to end. You’ll be able to create quotes, receive jobs digitally from all major motor clubs, dispatch jobs to drivers, communicate with staff throughout the entire call, track calls on our mapping system, manage impounds, billing, receive customer feedback via surveys, and so much more! With Towbook, we believe in transparency, so there are never any hidden fees! Training and setup assistance are provided at no additional charge for companies of every size and each Towbook subscription includes unlimited user accounts.

We’re known industry-wide for our coveted 24/7/365 Ultimate Support. This support includes live phone support and our “in-app” chat system that enables customers to interact with our team without having to pick up the phone and call. See for yourself and try it free for 30-Days at: www.towbook.com

56 | TOW PROFESSIONAL | Q3 23 | www.towprofessional.com

TP Q3

FEATURED PRODUCTS OTHER FEATURED:

Custer Products

ne of Custer’s highest selling items has been the 23” wireless light-duty tow light (LIW-LDTL). The steel handle on top and the 105 lb. pull rubber-coated magnets on the bottom make for easy onand-off installation. The LIW-LDTL is individually serialized which eliminates cross-talk and protects the owner against theft. This bar meets all DOT requirements, comes with a 3-year warranty and is proudly manufactured in the USA. To learn more, please visit www.custerproducts.com.

SEE VIDEO The LED Amber/White rooftop light bar which is available in 29”, 56” and 72” lengths to fit several different sizes of service trucks. This strobe light bar comes with thirty flash patterns all controlled from a multi-function control box. This bar comes with arrow stick/traffic control built in with seven different flash patterns for each function. To learn more, please visit www.custerproducts.com.

The LED Class I Surface mount strobe (STR-XL1) which is available in Amber (not pictured) and Amber/White. With very low-profile dimensions of 4.85” L x 1” W x 0.3” D, the STR-XL1 series is small in size but powerful in its brightness. This strobe light comes with 24 different flash patterns and can be synchronized with up to twelve other modules of its kind. To learn more, please visit www. custerproducts.com.

One of Custer’s newest products is the 54-Watt work light/amber strobe combo light (WL54AW). Similar to Custer’s WL19F in size and shape, the WL54AW includes a 27-watt white work light in the bottom row of diodes and a 27-watt amber strobe light on the top. This light includes a 3-wire hook-up which allows the driver to operate the strobe and work light features independently. To learn more, please visit www.custerproducts.com.

57 | TOW PROFESSIONAL | Q3 23 | www.towprofessional.com

TP Q3

FEATURED PRODUCTS

OTHER FEATURED: and processing payments, all in one easy-to-use mobile platform. o Omadi – Market-leading Private Property and Impound solution combining dispatching capabilities with PPI-specific functionality including parking, impound management, and account-based property manager portal.

Fleet Tracking Management:

o BudgetGPS – Explore GPS software and hardware with all the tools to help your business succeed for a single low price. Powerful reporting and an easy-to-use digital dashboard provide a complete view of your fleet. Best of all: No contracts and no activation fees!

Impound Yard Solutions

o TowLien – Streamline and simplify getting titles to abandoned vehicles with our fully digital impound processing software. You can search in real-time for DMV records, process and send required notifications to interested parties and stay on top of the process with automated reminders. o Auction Simplified – Our easy-to-use auction software is built to help towers like you, save time and maximize profits by increasing efficiency and reach with online buyers. Our software has the most robust selling and buying features typically found at dealer-oriented auction solutions. Traxero is the leading provider of innovative solutions within the towing and roadside industry. By bringing together the most trusted software providers in the market, Traxero delivers a comprehensive suite of solutions that help you run your business more efficiently and profitably. At Traxero we understand not every towing operation is the same. Whether you perform work for motor clubs, municipalities, light, medium & heavy duty, private property, or all of the above, our software supports the jobs you need to run smoothly. To learn more visit www.Traxero.com

Integrated Payments

o TowPay – TowPay is the first payments platform built specifically for the Towing Industry. Easy to use, secure, and integrated directly with your towing management software.

Towing Management Software:

o TOPS – Our premium software solution provides all-inone dispatch, fleet, and inventory management. This is ideal for larger towing operations and municipalities that require more horsepower and configurability. o Dispatch Anywhere – Designed for a wide range of towing operators small and large looking for the most versatile features and functionality, especially those particularly focused on motor club calls. o TraxeroGo – A fast, lightweight solution for the towing operator on the go. TraxeroGO is the only towing app on the market with no monthly fees. You can manage your business on the go by receiving motor club jobs, managing cash calls, 58 | TOW PROFESSIONAL | Q3 23 | www.towprofessional.com

TP Q3

FEATURED PRODUCTS OTHER FEATURED:

Zip’s | AW Direct Our Mission. It is our mission to create a marketplace for transportation equipment, providing the services necessary for its purchase, maintenance and disposition. It is our goal to raise the quality of life of those in the towing, hauling and service industries by helping to implement innovations and technological advances through “World Class” service, workmanship and support.

What We Do. We specialize in the sale and financing of automotive towing equipment, industrial hauling solutions and service bodies, including a wide variety of new and used tow trucks, wreckers, industrial and car carriers, multi-car haulers, industrial trailers and related equipment. Based in New Hampton, Iowa — Zip’s AW Direct has a modern 95,000 square foot facility consisting of warehousing, shop area, sales offices, retail parts department, large enclosed blast room and four environmentally-approved downdraft paint rooms. We opened a second branch in Taylor, Michigan (by the Detroit Metro Airport) in March 2012. This location features a complete parts and accessory showroom, body upfit service department, in-stock new and used equipment, and in-house financing. We provide quality truck body installation, paint and repair of hydraulic, mechanical or electrical systems. We have the ability and the know-how

to match the right body with the right chassis and assemble and paint the unit to the highest quality standards. www.zips.com | 800-222-6047

59 | TOW PROFESSIONA L | Q3 23 | www.towprofessional.com

TP Q3

FEATURED PRODUCTS

OTHER FEATURED:

Warrior Winches (Bimson Power Group) Warrior Winches, part of the Bimson Power Group, provides Winches that have unmatched value, quality and reliability. Trusted as one of the leading Winch providers in the UK, Europe and USA, our premium winches are designed to deliver dependable and long-lasting performance. Whatever your requirements Warrior Winches has everything you need to get the job done. Over the past 20 years we’ve developed winches to support all types of businesses from trailer manufacturers and towing to industrial and military-grade winches, you can rest assured we’ve got you covered. www.warriorwinches.com

Will-Burt: Night Scan HDT

he Night Scan HDT as been developed to meet the unique needs of the Recovery and Towing industry. Heavy wreckers and rotators benefit from the maximum height and light output of the Night Scan HDT Powerlite. The Powerlite version is available as a surface-mount folding version when there is sufficient space or a vertically-mounted model that requires only a 12” x 12” space for installation. Both are 15’ tall when extended, have dual-tilt light heads that cast 120,000 lumens of LED light in all directions to insure you don’t miss a thing. The height of the six Night Scan XL200 LED lights turns night into day and will not blind your crew. Oncoming traffic will be alerted to the scene from a safe distance. Night Scan HDT comes with everything needed for installation. The major truck manufacturers can install the light tower during a new build or the light tower can be installed by dealer or upfitter. They can even be installed on older equipment by your own shop. Best of all, no generator is needed to power the light tower – the efficient Night Scan XL200 LED lamps operate from your truck’s

power system. Night Scan HDT is available in smaller sizes for rollbacks and tow trucks, and we also offer a full range of specialized LED lighting for every vehicle. www. nightscan.com.

60 | TOW PROFESSIONAL | Q3 23 | www.towprofessional.com

N E X T D I G I TA L Q U A R T E R LY

Tow Professional is proud to announce our new Digital Interactive Quarterly!

Quarterly

Now your Editorial and Advertising can become interactive with links & videos combined with the convenience of mobility!

Tow Professional Quarterly Digital Edition • • • • • • •

Comes out 4 times a year Mobile and accessible for readers to use and for towers on the go. Editorial and Ads are interactive with the use of Links and Videos to show more information and direct readers to your website. Emailed to our 11,000 registered owners Promoted on Social Media: Facebook, Linked-In, as well as in our print publication. Easily Promoted on your Social Media platforms through sharing... Cost effective Full Page and Half Page sizes.

Editorial Coverage

Cost For Full Year

QUARTER 1

FULL PAGE

Towing Software and Lighting

QUARTER 2 Rotators, Heavy Equipment, 5th Wheel Attachments, Wheel-Lifts and Repo Equipment

QUARTER 3 Insurance and Financing

Specs: Price: $ 3,000

HALF PAGE Specs: Price: $ 2,000 All ads and editorial must have links to websites and this includes videos.

QUARTER 4 Hazmat, Spill Control, Lock-out Equipment, GPS and Telematics

Be sure to ask about how to become a part of our Suppliers Directory and Feature Product Editorial. TP Q2 FEATURED SUPPLIERS & DIRECTORY

Q2 2021 FEATURED SUPPLIER’S DIRECTORY Quarterly

Tow Professional Quarterly Digital Edition Featured Supplier Directory •

PREMIUM SUPPLIERS Headquartered in Hagerstown, Maryland, we proudly manufacture our vehicles in McConnellsburg, Pennsylvania. Jerr-Dan believes there are few professions that can match the heart and soul of a tow owner/operator.

(800) 926-9666

Dynamic Towing Equipment Manufacturing Dynamic created the Original Self-Loading Wheel-Lift that has become the most sought after technology in the towing industry.

(757) 624-1360

info@jerrdan.com | www.jerrdan.com

anthonydynamic@mac.com | www.dynamicmfg.com

Custom Built

Austin Hinds Motors, Inc.

Custom Built Manufacturing was founded by Derek Dangelo, owner of Dangelo’s Auto Body and Repairs.. Custom Built opened with a focus on manufacturing the highest quality, custom heavy duty wreckers for the towing industry.

Let Austin Hinds Motors show you how easy it is to buy a quality new or used car in Arab . We believe fair prices, superior service, and treating customers right leads to satisﬁed repeat buyers.

(800) 540-5151

(256) 586-8161

info@custombuiltmfg.com | www.custombuiltmfg.com

www.austinhindsmotors.com

McMahon Truck Centers of Columbus

Rick’s Truck & Equipment

Is your full-service headquarters for commercial truck solutions. We offer an extensive inventory for commercial truck sales, leasing and rentals, as well as comprehensive parts, maintenance solutions, and ﬁnancing options to ensure the best selection, repair and service experience. info@mcmahontrucks.com I www.mcmahontrucks.com

Rick’s Truck and Equipment offers a wide selection of competitively-priced vehicles as well as parts and service. Call us today and let our professional staff help you ﬁnd what you’re looking for.

(800) 639-4537 www.ricksrollbacks.com

43 | Tow Professional | Q2 21 | www.towprofessional.com

•

FEATURED PRODUCTS

25-30 Word Company Description

ROTATORS, HEAVY EQUIPMENT, WHEEL LIFT & REPO EQUIPMENT JERR-DAN

TP Q2

Company Logo

•

Phone Number

•

Contact Email Link

•

Website Link

Quarterly

2021

FEATURED PRODUCTS

Tow Professional Quarterly Digital Edition Featured Products •

Description

WHEEL LIFTS & REPO EQUIPMENT

DYNAMIC “PYTHON”

OUR Customers have been asking for a unit that would:

4-YEAR WARRANTY 5000LB FULLY EXTEND WHEEL LIFT 8000LB TOW RATING 82 INCHES OF REACH 25 DEGREES OF POWER AND NEG TILT

OPTIONS PLASTIC POLY FENDER WHICH ARE LIGHTER, YET STRONGER AND WILL NEVER RUST 8000LB RAMSEY WINCH STAINLESS STEEL PYLON

60-65 Word Product

•

Product or Service Image

•

Contact Email Link

•

Website Link

• Lift faster & higher • Provide better weight transfer • Have the sleek appearance of the Lightning Body design • Have large tool boxes and easy access to hydraulics. For more infomation, visit: www.dynamicmfg.com or anthonydynamic@mac.com.

38 | Tow Professional | Q2 21 | www.towprofessional.com

Call 205-223-4548 or email, Darian Weaver at darian@towprofessional.com WWW.TOWPROFESSIONAL.COM WWW.TOWPROFESSIONAL.COM

TP Q3

FEATURED SUPPLIERS & DIRECTORY

Q3 2023 FEATURED SUPPLIER’S DIRECTORY Quarterly

PREMIUM SUPPLIERS INSURANCE Hal Kresser Agency

Austin Insurance

Are you in the towing services Austin Insurance is a family-owned, business?They have over 30 years of independent insurance agency that keeps experience in the towing insurance your best interests in mind.They know Custom Insurance Solutions for the Towing & Repossession Industry how industry so they understand how important it is to provide clients with the best possible tricky towing services can be. insurance coverage at the most competitive rates available. Ask us

(270) 444-6818

TP_V7i9.qxp_Tow Professional 12/16/18 8:48 PM Page 52

www.wreckerins.com

877-412-3434, With XINSURANCE, You Get…

about the new coverage option www.kresseragency.com.Communicable >Insurance All-in-one approach Disease Liability

> Available inProgressive most states coordinator, Susan Evanoff, all of which Commercial

Mike Keith Insurance

are dedicated to our Towing & Recovery

customers. This team offers timely serv> Limits up toSmall $10MM with excess available ice, on-time renewal quotes, quick new businesses like yours

Scan the QR code Originally established in 1950, our > Flexible underwriting for a free custom choose Progressive Commercial agency remained a small family> Risk management expertise insurance quote or every day because of our full owned operation until 1966 when > 24/7 claims hotline range of business insurance products, great rates and firstMike Keith joined the organization. In 1978, we became Mike > Agent friendly Contact class service. Keith Insurance when Mike became sole owner and operator. 877.585.2853 (888) 806-9598 (800) 748-7985 info@xinsurance.com www.progressivecommercial.com www.mkeithins.com www.xinsurance.com

Weiss Insurance

Originally established in 1950, Mike Keith Insurance has four Missouri locations offering a broad range of insurance products and services. Throughout these years, we have taken pride in helping our customers understand and select the right balance between affordability and quality of coverage. MKI focuses on keeping the interest of our client’s first and all employees strive to exceed customer expectations on every level. A niche agency, MKI has been successful in the Towing & Recovery Industry by partnering with major Tow & Recovery carriers and fostering these relationships to be able to offer our insureds the best prices and the most comprehensive cov-

erage in the industry. With a growing base of “A” rated carriers, we are able to offer coverage in most states with no radius restrictions. Our team of Towing & Recovery specialists includes Curtis Cooper, CPCU, Amy Berry, CIC, Amy Sockwell, CISR, Jamie Harrelson, CISR, and our claims

XINSURANCE is powered by Evolution www.mkeithins.com Insurance Brokers, LC (“EIB”), an excess and surplus lines insurance brokerage. to fit yourXINSURANCE insurance needs. Not all Towing, Transportation, isrisks a DBA of EIB, whichRepossession, is are identical; years in business, your own Cargo, Excess Cargo, Garage and or domiciled in and has itsRepair principal place loss experience, driver experience, and Facilities, and Auto Sales are some of business Sandy, This that they write. type of business will affect yourin insurance of theUtah. types of business cost. They understand your business and They have by markets insurance product is offered anfor worker’s compenyour business needs. They wear many sation, group health, property, general liaunlicensed surplus lines insurer. hats as independent agents, representing bility, and personal insurance. The NPN forwhich EIB is 5464658 various insurance companies, allow them to “design” for you. number is www.weiss-ins.com and CA a policy license 0H93938.

At Weiss Insurance Agency, we’re committed to keeping your business protected – so you can focus on your day-to-day operations. And with the right insurance plan, your business will be covered from top to bottom. Cindy Horn, Janice LaVitte, and Bryan Westfall are a unit at Weiss Insurance that specializes in various transportation risks. They design your insurance policy

(636) 534-7226 cindyhorn@weiss-ins.com

business quotes and the knowledge and expertise required to make sure your operation has the proper coverage while not breaking the bank. Virtually available 7 days a week, this team will impress you with their speed, knowledge and friendliness. Mike Keith Insurance has become the agency of choice in the Midwest and is quickly reaching beyond as we expand our services to all areas of the map. Let us utilize our 60+ years of Insurance experience to show you what we have to offer in the arena of Auto Liability, Auto Physical Damage, Garagekeepers Liability, On-Hook/Cargo, Property, Workers Compensation and more. As your full-service agency, we look forward to speaking with you soon regarding your Towing & Recovery Insurance needs.

XInsurance

With XINSURANCE, you can purchase customized liability insurance coverage that will protect you in all the areas that your homeowners, employers, and business insurance policies won’t or can’t..

(877) 585-2853 info@xinsurance.com | www.xinsurance.com

62 | TOW PROFESSIONAL | Q3 23 | www.towprofessional.com

Referred Rates TP Q3

SUPPLIERS & DIRECTORY FEATURED 603-422-6608 Jeremy Taskiris | JT@afg.com

FINANCE

100% tax write-off Alliance Funding Group (AFG)

New and used

No blanket liens

No age restrictions

AFG has funded over $2 Billion Not on personal credit dollars in equipment loans, leases, Alliance Funding Group (AFG), was founded in 1998 and has grown to become one of the largestand privatelyworking held equipment capital finance companies in the U.S.25,000 Having funded to over over $2 billion in equipment, we can offer complete credit and asset flexibility. customers. Ranked as one of the fastest-growing independent leasing companies in the US.

(800) 978-8817

ASCENTIUM CAPITAL Ascentium Capital is an award-winning commercial lender providing equipment and technology financing solutions. Our unique finance platform, combined with exceptional customer service, paves the way for fast, flexible financing for virtually any business need.

(866) 722-8500

www.afg.com

www.ascentiumcapital.com

OTHER FEATURED SUPPLIERS JERR-DAN Financial Solutions

Austin Hinds Motors, Inc.

Whether you own one truck or a fleet, you can count on JDFS for the same innovative approach and customer service you expect form Jerr-Dan.

(800) 926-9666

(256) 586-8161

info@jerrdan.com | www.jerrdan.com

he perfect sidekick for our everyday heroes! We’re here for you. Azuga Thank you forthe choosing From our offices around world, the

Azuga team is dedicatedLIGHTEST to giving in our weight, yet GREATEST towing capacity relief for boththeir you customers whatever they need to track -and manage and your customers fleets. Azuga takes a hands-on team approach and is always Easier and safer loading in ALL-WEATHER and ALL-TERRAIN available to provide our customers with assistance.

(330) 682-7015 www.azuga.com

Let Austin Hinds Motors show you how easy it is to buy a quality new or used car in Arab . We believe fair prices, superior service, and treating customers right leads to satisfied repeat buyers.

Increased serviceability SAVES repair costs Go the EXTRA mile

www.austinhindsmotors.com

BUDGET GPS GPS software with all of the tools to help your business succeed for a single low price. BudgetGPS is always secure and reliable and our experts are here to support you.

(833) 934-2275 support@budgetgps.com | www.budgetgps.com

Collins Dollies

Curbside SOS

Collins Hi-Speed Dolly brought to you by (541) 774-9220 collinsmfgcorp.com Collins Manufacturing Corporation, has been the industry leader for more than 45 years. Because we go where you go, rain, snow, gravel, or highways, you don’t get to choose the job location and neither do we. www.collinsdollies.com | sales@collinsdollies.com

Curbside SOS brings multiple quotes from roadside assistance partners across the United States. When you submit a roadside assistance request we look for all available roadside assistance providers near you. www.curbsidesos.com

Custer Products

Custom Built

Custer Products manufactures and distributes LED lights, tow lights, and other related lighting products to the trucking, towing, agricultural, off-road, and safety industries through a network of distributors.

(800) 332-9220

(800) 490-3158 www.custerproducts.com

(800) 540-5151 info@custombuiltmfg.com | www.custombuiltmfg.com

63 | TOW PROFESSIONAL | Q3 23 | www.towprofessional.com

TP Q3

FEATURED SUPPLIERS & DIRECTORY

OTHER FEATURED SUPPLIERS ENERGY SECURITY AGENCY

Dynamic Towing Equipment Manufacturing Dynamic created the Original Self-Loading Wheel-Lift that has become the most sought after technology in the towing industry.

Your safety and the safety of your communities are our number one priority. The emerging Energy Revolution is here to stay and responders must be prepared to properly handle incidents related to Electric Vehicles and Fixed Energy Storage Systems.

(757) 624-1360

(614) 321-5135

anthonydynamic@mac.com | www.dynamicmfg.com

energysecurityagency.com | info@EnergySecurityAgency.com

ERSCA

FlowStop

The Emergency Road Service Coalition of America was formed in 2012, originally titled the united coalition for motor club safety (“The Coalition”), created by a group of California tow company owners in their desire to improve working conditions for towing and recovery companies. https://ersca.org

Golight Golight, Inc. is a privately held manufacturing company nestled in the heartland of the United States. In December of 1992, the idea of the remote control spotlight was born. The first Golight was available for sale in the summer of 1994.

(800) 557-0098 info@golight.com | www.golight.com

Hazmat Responder Network Our 40 hour hazardous materials technician course was developed to provide the tow professional with the specific knowledge and skills needed to participate in the mitigation and clean-up of incidents involving hazardous materials.

(877) 356-9767

www.flowstop.net

HAAS Alert HAAS Alert’s digital alerting solution Safety Cloud is a breakthrough evolution in emergency alerting, bringing critical real-time connectivity to roads and transforming emergency alerting for a new century.

(833) 433-HAAS www.haasalert.com | info@haasalert.com

HINO TRUCKS Our corporate mission is “to make the world a better place to live by helping people and goods get where they need to go—safely and economically—while focusing on sustainable development”. www.hino.com

INA Towing Network

Hide-A-Lift Hide-A-Lift was established in 1998 in a small town in the Northwest corner of Iowa. Needing a way to tow cars from place to place, then owner and now salesman Lee Bomgaars came up with an idea for the first underlift and things took off from there. www.hidealift.com

(877)356-9767

( 248) 699-9300

www.hazmatrn.com

(800) 634-9340

FlowStop, a revolutionary new system engineered to handle both emergency truck spills and routine maintenance of storm drain and sewer line pipes.

To meet the growing need for elevated incident management, INA Towing Network (“INA”) has developed a comprehensive towing and recovery program for truck fleets.

(866) 853-2125 www.inatowing.com

64 | TOW PROFESSIONAL | Q3 23 | www.towprofessional.com

Our mission is to:

• Evoke the public conscious to understand they are the most powerful source to define life and death on our Nation’s highways. • To educate and make them aware they need to make a life change so first responders can live theirs! • To unite all common industry first responders to train, educate and motivate the public we serve to just

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FEATURED SUPPLIERS & DIRECTORY

OTHER FEATURED SUPPLIERS MatJack

JERR-DAN Headquartered in Hagerstown, Maryland, we proudly manufacture our vehicles in McConnellsburg, Pennsylvania. Jerr-Dan believes there are few professions that can match the heart and soul of a tow owner/operator.

(800) 926-9666

MatJack is an industry-leading custom manufacturer of air lifting bags and cushions. Throughout our 40 years in andproducts Headsets business, we’ve established a reputation Helmets for quality and superior services

(800) -827-3755 or (800) 495-8626

info@jerrdan.com | www.jerrdan.com

www.matjack.com

McMahon Truck Centers of Columbus

Robert Young’s Trucks

Easy to use headsets

Is your full-service headquarters for commercial truck solutions. We offer an extensive inventory for commercial truck sales, leasing and rentals, as well as comprehensive parts, maintenance solutions, and financing options to ensure the best selection, repair and service experience. info@mcmahontrucks.com I www.mcmahontrucks.com

providing hearing Robert Young’s Auto & Truck, Inc. is a protection and a family owned & operated business convenient way for your team to communicate in based out of Roanoke, VA. Robert R. noisy environments. Voice operated and no Young of Robert Young’s started the company in 1982. He additional equipment required. began his vison with basically one man and his tow truck!.

Steck Manufacturing

Tracked Machines

Steck Manufacturing Company was started as Steck’s Paint & Body Shop by George Steck in 1946. George went into manufacturing in the late forties when he and a partner developed a fastener used to install rear fenders.

Since 2015 Automotive manufacturers, banks, and finance companies have used Tracked Machines North America TowTract® because of our skills and the level of service that we provide.

(800) 227-8325

(770) 677-5766

Sales@steckmfg.com | www.steckmfg.com

www.trackedmachines.us | Syre@TrackedMachines.us

TRAXERO

Towbook

Traxero is the leading provider of innovative solutions within the towing and roadside industry. By bringing together the most trusted software providers in the market, Traxero delivers a comprehensive suite of solutions that help you run your business more efficiently and profitably.

Towbook is the unquestioned leader for cloud-based towing software. Our towing, roadside and impound software is your allencompassing solution for Private Property, Police Calls, Transport, Local Calls, Motor Clubs, and more!

(800) 428-4715

The

(540) 982-3809 www.robertyoungtrucks.com

Helmets have maximum comfort with Kevlar head protection, 6 color options available.

(810) 320-5063 support@towbook.com | www.towbook.com

www.traxero.com

Tru-Hitch

TowMate The worlds first wireless emergency, transport, recovery and recreational lighting manufacture since 1985. TowMate began with just one product and has since grown to offer more than 50 wireless and emergency lighting systems.

(800) 680-4455 info@towmate.com | www.towmate.com

Introduced in 1990, the Tru-Hitch™ System was developed to solve the weight distribution problem in the heavy towing industry. The Tru Hitch™ is by far the safest heavy duty towing devicein the transportation industry

(860) 379-7772 tru.hitch@snet.net | www.truhitch.com

THE UNDERLIFT THAT HANDLES LIKE A SEMI-TRAILER 65 | TOW PROFESSIONAL | Q3 23 | www.towprofessional.com • Attaches in minutes • No Permanent Connections

TP Q3

FEATURED SUPPLIERS & DIRECTORY

OTHER FEATURED SUPPLIERS WARRIOR WINCHES

WEBFLEET Solutions

Is part of the Bimson Power Group, provides winches that have unmatched value, quality and reliability. Trusted as one of the leading winch providers in the UK, Europe and USA, to deliver dependable and long-lasting performance. www.warriorwinches.com

(866) 224-9451

Track your company vehicles and save like a Pro . WEBFLEET is a leading company for vehicle tracking & fleet management software in the cloud. www.webfleet.com

Will-Burt

Worldwide Equipment Sales Worldwide Equipment Sales is the leading dealer of new and used tow trucks, high quality self-loader wreckers, flatbed car carriers, and equipment trailers.

(815) 725-4400

Will-Burt Company is the world’s premier manufacturer of mobile telescoping masts, towers, trailer systems, and pan and tilt positioners. We offer virtually every mobile payload elevation solution and full integration services for first responders.

(330) 682-7015 www.willburt.com

www.wdelivers.com

WRECKER RENTALS

Zip’s

Rent a wrecker from Wrecker Rentals and keep your business in business while your asset is down. Wrecker Rentals can deliver a wrecker or carrier to your location in a matter of hours so that you have limited service interruption.

Specialize in automotive towing equipment, industrial hauling solutions and service bodies, including new and used tow trucks, wreckers, car carriers, and related equipment.

(770) 898-1200

(800) 222-6047

www.rentawrecker.com

www.zips.com

Directory INSURANCE

VINSURANCE Aldridge Insurance

(334) 566-0051 www.towtruckinsurance.biz

ATIG

(407) 472-9600 www.atiginc.com

Austin Insurance, Inc. 2109 Broadway Paducah, KY 42001 (800) 548-7538

Bowers Group

Der Manouel Insurance Group

Centerpointe Insurance Service, Ltd.

GEICO

(330) 638-6146 www.bowersgrp.com

(800) 451-8766, Ext. 120 www.centerpointeinsurance.com

Chase Insurance Agency (800) 940-4301 www.chaseinsurance.net

Chester Point Programs

www.wreckerins.com

(908) 428-4285, Ext. 112 www.chesterpoint.com

Best Insurance Agency

Consumers Insurance

(205) 655-2128 www.bestrl.com

(615) 896-6133, Ext. 180 www.ciusa.com

(800) 447-4605 www.dmig.com (972) 701-1620 www.geico.com

Gessel Insurance Agency (740) 852-7725 www.gesselinsagency.com

Gulf Coast Underwriters (813) 864-4428 www.gcuins.com

Hal Kresser Agency

3045 Symmes Rd., Suite F Hamilton, OH 45215 (513) 942-5770 www.kresseragency.com

66 | TOW PROFESSIONAL | Q3 23 | www.towprofessional.com

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FEATURED SUPPLIERS & DIRECTORY

INSURANCE / FINANCE Hamby & Aloisio Insurance (770) 804-4829 www.towtruckinsurance.com

HUB International

Recovery First Insurance

————————————————

(918) 764-1656 www.recoveryfirst.com

FINANCE & LEASING

www.hubinternational.com

Recovery Specialist Insurance Group

Insurance Hub

(703) 365-0199 www.rsig.com

(404) 892-2864 www.insurancehub.com

Kapnick Insurance Group

Sierra Pacific Insurance Services, Inc.

KBK Insurance Group, Inc.

www.sierrapacificagency.com

199 Easy St Unit B Mountain View, CA 94043 800.520.1641

(734) 929-6590 www.kapnick.com

(504) 736-0690 www.kbkinsgroup.com

Sneed Robinson and Gerber, Inc.

LDC Insurance Services

(901) 372-4580 www.sneedinsurance.com

(877) 988-1768, Ext. 1 www.ldcinsurance.com

Martens Johnson Insurance

The Insurance Professionals

(301) 231-5447 www.mjia.com

(480) 991-3600

National Insurance Brokerage of NY

(770) 804-4829 www.towtruckinsurance.com

Towtruckinsurance.com

(631) 273-4242 www.nibony.com

Travis Barlow Insurance

National Interstate (800) 929-1500 www.natl.com

Pacific General Life Insurance Agency (630) 515-0090 www.towtruckinsuranceusa.com

683 Trade Center Blvd. Chesterfield, MO 63005 (636) 534-7226

8722 S. Harrison St. Sandy, UT 84070 (877) 452-6910

747 Alpha Dr. Highland Heights, OH 441 (440) 461-5000 www.progressivecommercial.com

www.alliancefunding.com

Beacon Funding Corp. (847) 897-2734 www.beaconfunding.com

Channel Islands Leasing and Loan (805) 646-3576 www.channelislandsleasing.com

Creditors Specialty Service, Inc. (661) 269-0100 www.ccscollect.com

(800) 551-4854 www.integratedleasing.com

XINSURANCE

Progressive Commercial Insurance

17542 17TH Street, Suite 200 Tustin, CA 92780 (603) 422-6608

Weiss Insurance

(740) 654-0532 www.wichert.com

www.primeis.com

Alliance Funding Group

Integrated Vehicles & Equipment Leasing

Wichert Insurance

303 W. Madison Street, Ste. 2075 Chicago, IL 60606 (800) 257-5590

(516) 280-1375 www.advantagefunding.com

(800) 537-7152 www.travisbarlow.com

www.weiss-ins.com

Prime Insurance Company

Advantage Funding

Intek (973) 403-7788 www.intekleasing.com

Santander (631) 531-0630 www.santanderbank.com

Specialty Vehicle & Equipment Funding

www.XINSURANCE.com

(631) 753-6611 www.specialtyvehiclefunding.com

Zellner Insurance Agency, Inc.

TCF Equipment Finance

(904) 356-1492 www.zellnerinsurance.com

(800) 442-7811, Ext. 7415 www.tcfef.com

67 | TOW PROFESSIONAL | Q3 23 | www.towprofessional.com

TP Q3

MARKET PLACE

YOUR BRANDING NOT GETTING YOU RESULTS?

Let Tow Professional Help with ALL your Creative Needs! • • • • • •

Website Web Banners Brochures: Print/Digital Catalogs: Print/Digital Post Cards Logos

• • • • • •

Ad Designs Booth Displays Custom Calendars Corporate Marketing Custom Printing Design Look T-ShirtRetro Designs

Contact: darian@towprofessional.com

When Your Truck Goes Down What Can You Do?

Keep More Money in Your Pocket The Best Value in the Industry

You keep more revenue in your pocket instead of watching it bleed away as you lose revenue due to the excessive fees charged by other platforms.

DAILY, WEEKLY AND MONTHLY RATES AVAILABLE

The Average Price of a Car: $1,000

Has your truck gone down due to mechanical issues or a collision?

Your revenue Per Car

Online Impound Auctions: $ 970 Peak: $ 864 Rocket: $ 849 JoyRide: $ 849

www.onlineimpoundauctions.com 888-903-4678 info@onlineimpoudauctions.com

Post Cards Designed by:

DIALED-IN MEDIA GROUP

www.dialedinmediagroup.com

Don’t lose your customers and your livelihood by being unable to answer the call. Call WRECKER RENTALS and keep your business in business. WRECKER RENTALS can deliver a truck to your location within hours (depending on location), limiting your service interruption. See our website for additional details.

www.RentAWrecker.com

TowLot: $ 955

Putting Great Ideas to Work for You!

If your truck is down due to a collision and the fault of another party, their insurance may cover most, if not all of the costs necessary to keep your business in business. WRECKER RENTALS offers daily, weekly and monthly rates for their tow rental service. With only a three day minimum rental requirement. Learn more about our rental rates by visiting our website: RentAWrecker.com

Call the Rental Office Now!

770- 898-1200

Brochures Booth Displays

www.towprofessional.com

68 | TOW PROFESSIONAL | Q3 23 | www.towprofessional.com

T-Shirt Designs

The perfect sidekick for our everyday heroes! We’re here for you. Thank you for choosing LIGHTEST in weight, yet GREATEST towing capacity - relief for both you and your customers Easier and safer loading in ALL-WEATHER and ALL-TERRAIN Increased serviceability SAVES repair costs Go the EXTRA mile

(541) 774-9220 collinsmfgcorp.com

THE TRUCK IS JUST THE BEGINNING.

When you POWER ON your new Hino truck, our journey with you is just beginning. That’s because every MY24 Hino Trucks comes standard with an industry exclusive Allison 5-Year Transmission Warranty, 24/7 HinoWatch, and Hino Edge Connected Vehicle Solution. Why? Because taking care of you and your truck is what we call the ULTIMATE OWNERSHIP EXPERIENCE.