Tow Professional: Volume: 12, Issue 8

Volume 12 • Issue 8 • 2023

TM

www.towprofessional.com

Professional Your Resource for Towing & Recovery

THE POWER & ABILITIES OF THE TOWTRACK TOWING ROBOT!

SERVICE TRUCKS

Plus: WOMEN OF TOWING: TOWING: A FAMILY BUSINESS INSIGHTFUL TALK: NEVER TO OLD FUEL 4 THOUGHT SAY “THANK YOU” MORE OFTEN

CUSTOMERS DEPEND ON YOUR BUSINESS EVERY DAY DEPEND ON OURS, SO THAT DOESN’T CHANGE. FINANCE WITH JDFS FOR THE SUPPORT YOUR BUSINESS NEEDS TO GROW. We make growing your business simple. As your partner, we provide a quick, hassle-free financing process. Apply and receive a credit decision within 24 hours. Once approved, we’ll work with you directly to customize a financing solution that meets the specific needs of your business.

VISIT JERRDAN.COM/FINANCING TO LEARN HOW JDFS SUPPORTS YOU TODAY FOR TOMORROW.

TOW PROFESSIONAL

CONTENTS

TOWING & RECOVERY

6 | Jerr-Dan

12 | Warrior Winches

8 | Recovery Billing

16 | ATRI: CLEVER APP

10 | Warrior Winches

18 | Zips

Women OF TOWING MICHELLE

34 | Tracked Machines of North America

SUKOW

22 | Towers Just Do

SERVICE TRUCKS

38 | Dynamic

INSIGHTFUL TALK

BY

DAN

WWW.TOWPROFESSIONAL.COM

FEATURES: Technology Spotlight

INDUSTRY NEWS

BY

Volume 12 • Issue 8

44 | Worldwide

MESSINA

26 | No Insurance

48 | Zips

FUEL 4 THOUGHT

BY

D.J.

HARRINGTON

CSP

30 | Say “Thank You” More Often

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TOW PROFESSIONAL | Volume 12 • Issue 8 | www.towprofessional.com

52 | TPRNC Mid Atlantic Tow Expo

56 | Midwest Regional Tow Show

IN EVERY ISSUE 4 | Publisher’s Letter 59 | Dealers Place

62 | Market Place 64 | Ad Index

PUBLISHER’S

LETTER

Volume 12 • Issue 8 WWW.TOWPROFESSIONAL.COM

TM

Professional Your Resource for Towing & Recovery

PUBLISHER Darian Weaver President & Publisher darian@towprofessional.com

T

rade show season is upon us and just like that it’s over. 2023 has been a blur, and a tough year for all! We hope the information packed into each issue helped play a role in your business’s growth, expansion, and safety for your employees. We started this year off with the largest show in Orlando the PWOF Florida Tow Show and ended the year in Baltimore celebrating the Tow Boss! We will keep o our commitment to bring you information from the Manufactures, Dealers, Distributors and Service providers so you can find the products that will promote your growth!

In this issue Dan Messina, in this installment of “Insightful Talk,” talks about his desire to help towers with a captive program to help their businesses! DJ Harrington with his “Fuel for Thought,” emphasizes the importance of saying, “thank you”. Michelle Sukow’s column “Women of Towing,” focuses on the WTRA Scholarship and its benefits to our great women of towing.

In this Issue we take an in depth look at “Service Trucks,” and see what the great folks at Worldwide Equipment Sales, Zips, and Dynamic offer to help your business. These versatile trucks can be used for Hazmat, EV’S, Battery Service, towing, airbags, etc. Dig into this issue and find out which company makes the truck that will best fit your needs.

In this issue we cover a difficult recovery of multiple floors of vehicles from St. Vincent’s Hospital collapsed parking deck, located in Florida. This is a recovery that relied on the new, most innovative technology from TowTracks North America, used in a situation where no one was allowed to enter the structure. Tow trucks would not work in this situation, and the help of a remotecontrolled, unmanned vehicle was used to offload all cars without risk of the parking deck collapsing on those responders helping with removal. Don’t miss this unbelievable story on a new approach to recovery!

We appreciate our Towers and pray you and your family have a blessed Christmas, and a very prosperous 2024!!

Darian Weaver President & Publisher, Tow Professional

PRODUCTION Sheila Maynard Editor Clint Cabiness Creative Director clint@dialedinmediagroup.com Bogey Cat as Office Manager

CONTRIBUTING WRITERS D. J. Harrington CSP Dan Messina Michelle Sukow Darian Weaver

Executive and Advertising Offices 1005 Mountain Trace Birmingham, AL 35242 Toll free: 888-802-8544 Fax: 205-978-1550 www.towprofessional.com Tow Professional is published nine times a year by Over The Mountain Media, Inc., 1005 Mountain Trace, Birmingham, Alabama, 35242, USA. Tow Professional is distributed free to qualified subscribers. Non-qualified subscription rates are $57.00 per year in the U.S. and Canada and $84.00 per year for foreign subscribers (surface mail). U.S. Postage paid at Birmingham, Alabama and additional mailing offices.

Tow Professional is distributed to qualified Towing & Recovery’s Top Decision Makers. Publisher is not liable for all content (including editorial and illustrations provided by advertisers) of advertisements published and does not accept responsibility for any claims made against the publisher. It is the advertiser’s or agency’s responsibility to obtain appropriate releases on any item or individuals pictured in an advertisement.

Reproduction of this magazine in whole or in part is prohibited without prior written permission from the publisher.

For a new free subscription, address changes or corrections, please visit www.towprofessional.com and click on the “subscribe” tab.

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TOW PROFESSIONAL | Volume 12 • Issue 8 | www.towprofessional.com

INDUSTRY NEWS TOWING & RECOVERY

Oshkosh Corporation Announces New President of Access Segment, Includes Jerr-Dan and JLG HAGERSTOWN, Md. — Jerr-Dan’s parent

a forward-looking strategy to grow in core diesel

company, Oshkosh Corporation (NYSE: OSK),

markets while expanding into new and fuel-agnostic

announced in mid-October that Frank Nerenhausen,

adjacent markets. Narang also led the acquisition and

the leader of the Access segment that includes Jerr-

integration of several companies, helping grow the

Dan and JLG, has retired effective November 13,

Components business by over 50% and prepare for

2023, following more than 37 years with the company.

future technologies.

Mahesh Narang has been appointed to succeed

Pfeifer continued, “We are pleased to welcome an

Nerenhausen as executive vice president and president

experienced executive of Mahesh’s caliber to Oshkosh.

of the Access segment.

He is a results-driven, people-first leader with a track

“Frank has built a world-class Access team,

record of driving growth and operational excellence

successfully leading our JLG and Jerr-Dan businesses

through a clear strategic vision. We are confident that

to great heights for more than a decade. During his

Mahesh will build on the exceptional work and strong

tenure, the Access segment has achieved significant

momentum underway at Access and look forward to

growth and profitability, while introducing progressive

benefitting from his global knowledge.”

innovations that leave our business in an outstanding

“Oshkosh is one of the most iconic names in the

position with a bright future,” said John Pfeifer,

industry with a 106-year track record of success as well

president and chief executive officer of Oshkosh

as an unparalleled product portfolio and technology

Corporation. “On behalf of the entire Oshkosh team

engine,” said Narang. “I am eager to join the company’s

and our Board of Directors, we thank him and wish him

People First culture and work alongside such a talented

the best in his retirement.”

team to advance its strategic initiatives and develop

Narang is an accomplished global executive. Most recently he served as vice president and president of Components at Cummins Inc., where he developed the strategic direction and led all operational aspects of the Components business. Further, he executed

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TOW PROFESSIONAL | Volume 12 • Issue 8

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the next generation of purpose-built vehicles and equipment for customers and grow shareholder value.”

For more information on Jerr-Dan, visit www.jerrdan.com.

You’re at the top of your game.

Score another win by saving money on towing coverages from Progressive.

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Scan to get a quote online in as little as 5 minutes.

INDUSTRY NEWS TOWING & RECOVERY

Recovery Billing Crash-Course: Tennessee Tow Show’s Newest Edition Whenever you enter a new territory in business, it can be scary. Whether you’re buying a new piece of equipment or opening an office in a new location, you hope the customers will show and that your investment will be worth it. Same for us!

For over a decade, our seminars have been a familiar sight at both the Baltimore and Las Vegas Tow Shows.

Additionally, we’ve had the pleasure of hosting many southern companies at our Massachusetts facility, but the opportunity to bring our seminars south has escaped us.

This is until now! And, man was it worth the wait!

The Recovery Billing class recently made its debut in the south and saw the largest turnout to date, highlighting the industry’s strong desire to learn how to make the complexities of recovery billing simplified.

Hosted within the energetic four walls of the Tennessee Tow Show, the Recovery Billing class aimed to equip professionals with an understanding of the elements essential for owning a successful recovery business.

This comprehensive class offered attendees practical insights into the fundamental principles that support an efficient billing process. We start from the ground up, covering important topics such as policies, safety, and training, which all indirectly, add to a recovery business’ bottom line.

Once the foundation is strong, we can head on scene where there are many moving parts and many things to document. Your documentation must be organized if you want to get paid for recovery work. We teach how to gather detailed documentation, ensuring that no essential information is overlooked during the recovery billing process.

As soon as the documentation is put together, you need to know how to submit a claim. Attendees learn how to work with payers and how to respond effectively to common objections, such as “there’s no coverage”, which is rarely the case. There are many avenues to go down in order to get paid even for claims without collision, such as under property damage, liability insurance, homeowner’s, etc.—we open the flood gates and let you know about all of it.

Years of industry experience are 8

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woven into the content of this class. When you leave this 8-hour course, you are leaving with 40+ years of industry knowledge and confidence on how to get paid for recovery work which in the past you have accepted that there was no coverage for it. The comprehensive curriculum and expert presenters, ensure that attendees leave with a deeper understanding of what is needed to run a successful recovery company.

Head to our website recoverybillingseminar.com if you want to learn more.

We extend our heartfelt thanks to all the attendees who took time out of their busy lives and businesses to be part of this event and strengthen our industry. We are immensely grateful to the Tennessee Tow Show for providing the resources that made this remarkable turnout possible and for their dedicated efforts in organizing such a remarkable event.

To many more years of success, we wish you all the best–Cheers!

INDUSTRY NEWS TOWING & RECOVERY

Built for the Military, Trusted by Professionals T1000 Severe Duty Winches

When it comes to heavy-duty winches, you can’t beat the T1000 range of Severe Duty 12/24v Winches. The T1000 was designed as a highly advanced prototype for military application, where the ability to perform in severe climates and the harshest environments is essential.

For industrial and commercial applications, the T1000 has

you covered. With options of Galvanised steel or militarygrade Armortek Extreme ropes, these winches promise unwavering performance, overcoming all challenges.

The T1000 Series ranges from 10,000lbs right up to awardwinning “The Beast” - a colossal 25,000lbs of pulling power!

A BUSINESS POWERED BY FAMILY VALUES

DRIVEN BY TRUST, RESPECT, HONESTY AND UNDERSTANDING. At Warrior Winches, we’re committed to having a full range of hydraulic and electric winches in stock. We guarantee high quality products, timely 2-7 day delivery, full parts support and unbeatable aftersales service. You can trust Warrior Winches to help get the job done.

www.WarriorWinches.com 10

TOW PROFESSIONAL | Volume 12 • Issue 8

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Trusted by Professionals, Built for Everyone!

The Most Advanced Solution For Vehicle

Recovery, Handling & Towing

Many of the applications Tow Track can tackle: One Man Team Operation Lowest Clearance Available Manufacturer Recommended by TESLA, GM, Mercedes, Porsche, Lamborghini, and McClaren Increased Safety Loads on the Rollback with the Recovered Vehicle 3x Billing $ over Traditional Rates Industry Standard Briggs Vanguard Power Available in Gas, Diesel, and Propane!

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INDUSTRY NEWS TOWING & RECOVERY

Safe Winching for Cargo Control in the ‘Towing Market`

In the fast-paced world of the towing market, ensuring the safety of both operators and cargo is paramount. With the increasing demand for efficient cargo transportation, the use of winches has become indispensable. However, as with any machinery, the potential for accidents is always present. To mitigate these risks, it’s essential to understand and implement safe winching practices.

4.

TIPS FOR SAFE WINCHING AND CARGO CONTROL

6.

1.

2.

3.

12

Personal Protection is a Must: Before even touching the winch, ensure you’re wearing the necessary personal protection equipment. This includes gloves to protect your hands from abrasions, eye protection to shield from flying debris, a hardhat to guard against any falling objects, and a reflective vest or jacket to ensure visibility, especially in low-light conditions.

Routine Inspection: Before every use, inspect the winch, cable, and other cargo control components.

Look out for signs of wear, fraying, or damage. A small oversight can lead to catastrophic failures, endangering both the operator and the cargo.

Clear the Path: Ensure the area around the winch and the path of the cargo is free from obstructions or debris.

This ensures a smooth and uninterrupted movement of the load being winched.

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5.

7.

8.

9.

Secure Attachments: The cable should be securely attached to both the winch and the load. A loose connection can cause the cargo to slip, leading to potential damage or injury.

Safety First During Operation: Always keep hands and feet away from the winch during its operation. The moving parts can cause severe injuries if they come into contact with the skin.

Maintain Safe Distances: Ensure there’s a safe distance between the operator and any bystanders. If possible, use a dampener or blanket over the cable to prevent it from snapping back in case of a failure.

Secure the Load: Once the load is winched into place, disconnect the winch line, do not use the winch to secure the load. Use cargo control accessories like chains, straps, and other devices to ensure the load remains in place during transportation.

Periodic Testing: Even if the winch isn’t in regular use, test it periodically to ensure it’s in proper working order.

This can help identify potential issues before they become major problems.

Adherence to Safety Guidelines: Always follow the manufacturer’s safety instructions and guidelines related to winch use. These guidelines are designed based on extensive testing and are meant to ensure the safety of the operator.

INDUSTRY NEWS TOWING & RECOVERY

10. Shut It Down: When the winch is not in use, ensure it’s turned off. This prevents any accidental activations which could lead to injuries or damage.

Innovations in Towing Winch Technology The towing market is not static, and innovations continue to shape its future. Modern winches have evolved from their manual predecessors, now boasting electronic control systems for precision, load-sensing technology to adapt pulling force, and wireless connectivity for remote operations. These advancements, combined with safety features like automatic brake systems and emergency shut-offs, ensure that modern winching is not only efficient but also safer than ever before.

Warrior Winches have unmatched value, quality and reliability. The JR series stands as a robust line of hydraulic winches meticulously engineered and proven for the most demanding tasks. These winches

range in capacity from 29700 lbs to 66000lbs. Whilst the RV Series of hydraulic winches are designed for tough, commercial and industrial applications and range from 8 000lbs to 18 000lbs. Both the JR and RV series are carefully crafted to adhere to the stringent SAEJ-706 Standard.

Conclusion Safe winching practices are not just about following a set of guidelines but understanding the importance of each step. In the towing market, where the demand for efficient and safe cargo transportation is everincreasing, adhering to these practices can make the difference between a successful job and a costly accident. Always prioritize safety, stay updated with the latest innovations, and ensure that you’re using the equipment as intended. Safe winching leads to successful towing operations.

Our mission is to: • Evoke the public conscious to understand they are the most powerful source to define life and death on our Nation’s highways.

• To educate and make them aware they need to make a life change so first responders can live theirs!

• To unite all common industry first responders to train, educate and motivate the public we serve to just

OVER ONE – LOSE NONE! 14

TOW PROFESSIONAL | Volume 12 • Issue 8

overone.org

| www.towprofessional.com

INDUSTRY NEWS TOWING & RECOVERY

Electric Vehicle CLEVER Mobile App Created for Towing Professionals by Towers!

Comprehensive List of Electric Vehicle Response.

Wade, NC – The American Towing & Recovery Institute announces Clever mobile app, can be downloaded at www.ev-clever.com. The Clever app is an easy way to look up electric vehicle information while on the side of the road with a disabled or wrecked electric, hybrid or alternate fuel vehicle. Created for towing professionals, by towers, consists of factory towing information on passenger cars and trucks for First Responders, Emergency Service Personnel to include auto repair and maintenance technicians and dismantlers.

When the American Towing & Recovery Institute was formed, a research team was created to gather factual towing information. This information has been passed on to students which included all modern cars and towing applications for gas, hybrid, electric cars, and other alternative fuel vehicles.

After serious effort and dedication from the research team this spring and summer, 2187 pages of factory information was compiled on how to handle these vehicles while the ATRI team was still obtaining information.

Feedback from students showed they were using the PDF file (handed out at class sessions), “which was at that point only about 550 pages,” expressed that it was difficult to navigate on the side of the road.

Taking into consideration that electric vehicle information from the manufacturer can be overwhelming to navigate, we take into consideration that it might be confusing to isolate the specific data point you need while sitting on the side of the road. Therefore, we created the CLEVER app which is bringing a whole new level of convenience of information at your fingertips for all responder groups.

Each make and model included in the app’s collection offers an Emergency Response Guide, whether you want to choose a data point by clicking a specific tab. See below for some examples or open a manufacturer PDF for a specific make and model, then this app is for you.

• • • • • • • • •

Battery Location, how to disable/discharge high voltage batteries Towing, lifting, securing & storing vehicles suggestions Proper identification of the fuel type of the vehicle Suggestions in case of fire or submersion of electric vehicles Locations and descriptions of high voltage components with disabling procedures and other safety considerations How to recognize if the vehicle is running (Immobilization) Access to Occupants Warning(s) Cut Zones

The CLEVER app includes instructions for emergency personnel to include but not limited to police, fire, emergency medical services, towing, auto repair and maintenance technicians, dismantlers, and many other special response teams that provide rescue to the occupants from vehicles in an emergency, including how to handle the damaged vehicle.

Upcoming updates include Emergency Response Guides on collection of heavy-duty vehicles, buses, and delivery vehicles.

For more information, visit htps://website.ev-clever.com, call 910-747-9000 or email contact@ev-clever.com.

Mention TOWPRO25 to receive 25% off the monthly subscription of $9.99, or yearly subscription of $59.99 for all of our readers.

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INDUSTRY NEWS TOWING & RECOVERY

Zips Product Spotlight Heavy Duty Strength for Heavy Trailers Heavy trailers can be a drag to move without causing some kind of damage.

Why risk letting them get scuffed on the ground, sunk into the mud during storage, or scraping up the surface it’s on?

The ITI Heavy Duty Trailer Skate is made of extruded recycled plastic, which is stronger and more durable than wood. It features a 9” x 9” recess and is designed to let you easily slide and store your heavy trailers with less damage to the trailer and the surface you’re moving it on.

Look it up on Zips.com today!

Part #: ITTJSXL

Plenty of Options to Light Up the Night Style shouldn’t be limited to your clothes. With two options, three lengths and 16 color possibilities, the Trux Auxiliary Glow Strip LED Light offers you the ability to show off your style and brand colors just about anywhere on your truck.

Not only does it come with multiple options, but this sturdy light strip has a 30,000-hour lifespan, a polycarbonate lens and a weatherproof PVC casing. Not to mention, it’s easy to install with the included 3M double-sided tape. Check it out today at Zips.com!

Part #: TLED-GL 18

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4 Wheels in One Bringing you the latest, GUNIWHEEL is happy to show off this new temporary wheel replacement. GUNIX has two major functions that make it pop. First up, the kit comes with an interchangeable center hub, allowing you to fit multiple different bolt patterns without needing to carry around multiple different wheels. The second and equally important feature for disabled vehicles and the very growing EV market, the GUNIX can also become a free spinning wheel when the user removes the four outer locking pins. Best of all, it comes as a complete kit that you can buy today at Zips.com.

Part #: GUNIX-KIT

Electricity on the Go Why settle for less when you can get reliability and power from a brand you can trust? Jump-N-Carry is one of the best in the biz when it comes to portable jump starters.

A popular choice of theirs is the Jump-N-Carry 660 Portable Jump Starter which delivers 1700 Peak Amps and 425 Cranking Amps.

Plus, it only weighs 18 pounds, making it super easy to carry. You can find the Jump-N-Carry 660 Portable Jump Starter and more from the great Jump-N-Carry brand at Zips.com. Make sure you take the time to order one today!

Part #: JNC660

www.towprofessional.com | Volume 12 • Issue 8 | TOW PROFESSIONAL

19

THURSDAY, APRIL 18

SATURDAY, APRIL 20

8 am – 11 pm

Shuttle Bus from Hilton Lake Buena Vista Hotel

8 am – 10 pm

Shuttle Bus from Hilton Lake Buena Vista Hotel

9 am

Hino Raffle Truck Tickets on Sale – Red Lot Outside Sponsored by and

8:30 am – 2 pm

Registration Open Sponsored by

10 am

2024 Survivor Fund Golf Classic

9 am – 6 pm

Exhibits Open

Noon – 5 pm

Registration Open Sponsored by

9 am

Hino Raffle Truck Tickets on Sale – Red Lot Outside Sponsored by and

7 pm

Tow Show Kickoff Party for the Family Sponsored by

9 am – 2 pm

Lil’ Towers Event Sponsored by

9 – 9:45 am

Allstate Roadside Education Presented by Allstate Roadside

FRIDAY, APRIL 19 8 am – 11 pm

Shuttle Bus from Hilton Lake Buena Vista Hotel

8:30 am – 5 pm

Registration Open Sponsored by

9 – 9:45 am

PPI to Parking Management - Organizing for Success Presented by Jim Shellhaas, Ranger SST

9 am – 6 pm

Exhibits Open

10 – 10:45 am

9 am

Hino Raffle Truck Tickets on Sale – Red Lot Outside Sponsored by and

Allstate Roadside Education Presented by Allstate Roadside

10 – 10:45 am

9 – 9:45 am

Allstate Roadside Education Presented by Allstate Roadside

Under the Hood with Google Presented by Dennis Wencel, Lift Marketing

10 am – Noon

Florida Lien and Title Class

9 – 9:45 am

Private Property Parking – Reimagined Presented by Jim Shellhaas, Ranger SST

11 – 11:45 am

Allstate Roadside Education Presented by Allstate Roadside

10 – 10:45 am

Allstate Roadside Education Presented by Allstate Roadside

11:45 am – 1 pm

10 – 10:45 am

Under the Hood with Google Presented by Dennis Wencel, Lift Marketing

Women of the Towing Industry Luncheon Sponsored by I Am Woman – Hosted by PWOF Women’s Division

11 – 11:45 am

Allstate Roadside Education Presented by Allstate Roadside

12 – 1 pm

Allstate Roadside Safety Hot Dog Lunch Presented by Allstate Roadside

1 – 1:30 pm

Allstate Roadside Education Presented by Allstate Roadside

1 – 1:30 pm

Allstate Roadside Education Presented by Allstate Roadside

1 – 1:30 pm

Florida Lien and Title Class

1 – 3 pm

1:30 – 2:15 pm

Allstate Roadside Education Presented by Allstate Roadside

Modern Vehicle Lock Issues Presented by Steve Young, AutoLock Solutions

1:30 – 2:15 pm

2 – 3 pm

Damage-Free Vehicle Entry Presented by Steve Young, AutoLock Solutions

Allstate Roadside Education Presented by Allstate Roadside

2:30 – 3:15 pm

2:30 – 3:15 pm

Allstate Roadside Education Presented by Allstate Roadside

Allstate Roadside Education Presented by Allstate Roadside

7 pm

Street Party Sponsored by

5 – 5:30 pm

Raffle Truck Drawing at Miller Industries Booth Sponsored by

and

Women OF TOWING BY

MICHELLE

SUKOW

///

Towing: A Family Business

T

here were no statistics online that I could find that told me the percentage of family-owned towing companies within the towing industry.

In my travels all over the country at industry events, my belief is that most businesses in this industry are in fact family owned. I have noticed a trend that is lessening that percentage in recent years, but it remains vastly family-owned companies. I know I don’t have to tell you that running a family business is tough yet can be very rewarding! It can come with so many challenges and yet bring some of the best memories. Let’s discuss a few of the critical issues that could make or break your family business. .

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Learn From Your Mistakes Success comes from learning from your mistakes.

Every single one of us will make them. It’s a given.

However, if we use those mistakes to learn from, we can use the challenges we face as steppingstones.

We can then build a solid foundation with them. It’s when we choose to ignore the mistakes and continue to make them that we lose. We fail ourselves, our family, and our business. No one is immune from going through hard times. Man, I wish we could avoid those! This industry is going to hit you hard. Rocky said it best:

“The world ain’t all sunshine and rainbows. It’s a very mean and nasty place. And I don’t care how tough you are. It will beat you to your knees and keep you there permanently if you let it. You, me or nobody is gonna hit as hard as life. But it ain’t how hard you hit. It’s about how hard you can get hit and keep moving forward. How much you can take and keep moving forward. That’s how winning is done!”

– Rocky Balboa When talking with industry peers and professionals, you will hear them talking about the struggles a lot. Seek out the ones who talk about what they learned! They are the people who can mentor you. Expect the unexpected!

Be ready to take the hit knowing that it might even hurt a bit. Just don’t stay there. Get up. Learn from each mistake and keep going. If you do make a mistake, own it. Your family will respect you more for it.

Resentment Sneaks In Keep your focus and don’t let things become one sided. If a building gets too one-sided, it will topple over. What is good for one person isn’t necessarily good for someone else. We can get so caught up in what we think is best that we become closed minded and have singular vision. I’ve seen this time and time again in family businesses where resentment creeps in.

One example: Owners will consistently “pick up the slack” if you will. They just get it done because it must get done. They don’t think about the consequences. At some point,

they realize the toll and what they are missing out on. Then they start to take that singular vision and apply it to their family. I did it, so you can do it is their thought. However, it wasn’t right then, and it isn’t going to work now either. It is assumed that everyone thinks and feels the way we do because we know best. Anyone else’s eyes roll?? I’ve been on both sides of that. Neither side is a good place to be.

Another example: We will expect our family to go above and beyond no questions asked but understand more when our non-family member employees don’t. I’m so guilty. I do it so why can’t you? I’ve asked my son on numerous occasions to do a tow I know no one else would do but hoping he wasn’t going to say no to me. It took some time but both he and I learned to say no. He was strong enough to point that out and I was embarrassed

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23

Women OF TOWING BY

MICHELLE

SUKOW

///

to admit my guilt. I hadn’t even realized I was doing it.

However, ignorance isn’t an excuse.

See things from all perspectives. Remember that there is more than one way to a positive outcome. Drop the “my way or the highway” attitude and start keeping an “open door & open mind”!

Communication is Key Communication is essential in every relationship whether it is personal or professional. If communication is lost or poor, it can lead to misunderstandings and disagreements. It can affect your job performance and the ability to meet company goals. Proper communication brings clarity to expectations and needs for all. If communication continues to break down, it will lead to frustration, confusion, and additional stress. By keeping communication open and improving your skills, it creates opportunities for more positive interactions. If you find a breakdown in communication, there are some things you can do to help the situation.

Use “I” Statements: Instead of saying, “You did that all wrong!” Try saying, “What can I do to help you

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figure this out?” You will sound less accusatory and more willing to help. This will avoid them becoming defensive and keep the communication lines open.

Practice Active Listening: Truth

other successful family businesses.

It wasn’t always easy though. You must push though the hard and focus on the good.

Wishing you all much success!

be told, I believe more people listen to respond than to understand. That is where frustration and anger tend to build, and a breakdown starts. To practice active listening:

• • • •

Give the person your full attention.

Avoid interrupting.

Avoid jumping to conclusions.

Reflect on what you hear the person saying.

Expert leverage.

Be empathetic and encouraging when you are listening. Active listening allows you to build trust.

This is a game changer, so keep practicing!

Use SafeAll’s new rollover stick to upright your next overturned casualty.

This adjustable pivot pole gives you the correct angle to get the vehicle back on all fours safely and efficiently.

Take A Time Out: When all else has failed, take a break and walk away. This allows you to calm down, collect your thoughts, and return to your discussion with a clearer mindset. This can be a very effective tool to use when tensions are running high. Take a moment to pause so everyone can cool off.

• Eliminate standing up on top of the vehicle physically holding the rigging in place • Prevent the tool from becoming a projectile as seen with wooden 4x4s or PVC pipe

It can be difficult to balance out the family & the business. Too much business can lead to resentment and too much family can lead to failure. It is a fine line to walk. For many, with time and experience, it can be done quite well. It can equally be done poorly which causes much stress and heartache for those who walk that line. I’ve seen it destroy both the family and the business. I’m grateful to be the opposite of that, along with many

REF #: 04-23-24

Walk the Line

SafeAllProducts.com www.towprofessional.com | Volume 12 • Issue 8 | TOW PROFESSIONAL

25

INSIGHTFUL TALK BY

DAN

MESSINA

///

Never too Old W

hen I sold my tow company, my intention was to retire. My wife and I built a beautiful home and joined a country club. Two months ago, I wrote about gas prices and how they affect everyone’s business and gave examples of things you could do to save money. Last month, I covered the cost of insurance and how it’s rising. So, I told my wife we should be glad to be out of towing. Then I got an email from a tow company in California. It was 10 o’clock and he had just finished reading my article in Tow Professional magazine about insurance and how it is getting more expensive every month.

He told me he has fifteen trucks and last year paid $97,000 for insurance and this year his bill was $209,000. He had one claim for $32,000. I decided, at the age of 75, I am getting back in the industry. I

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TOW PROFESSIONAL | Volume 12 • Issue 8 | www.towprofessional.com

really think we can do something with a captive program to help control these soaring prices.

When I owned my company, my insurance coverage would pay claims without my knowledge. You know what happens when you have claims? Your price goes up. Once, I had a truck that was struck by a drunk driver who was not only an illegal but didn’t have a driver’s license. The police gave him a ticket. Then I found out he sued me for $20,000, but the insurance company paid it. If I had gone to court, he would not have been able to attend because he was an illegal.

The trial was in federal court. The insurance company gave me a stupid reason but paid the $20,000 anyway.

I attended a training class in Alabama, and they talked about insurance issues. Many tow companies have a story to tell. A friend of mine in Dallas, along with

this man and other tow companies threw in a bunch of money into an account to use for a major accident. They pay thousands of dollars for insurance coverage, and yet, they have a slush fund set aside to cover major accidents.

I am going to investigate that process, and here are a few things that will be implemented.

1.

2.

3.

4.

5.

6.

7.

The company will cover all tow companies that register.

This could make sure all tow companies can be covered, making our industry safer.

You will get a discount when they register based on past incidents. This will be an incentive for them to register.

If you have a good year, you could get a rebate.

It will be for tow companies only. We can set up training classes to make smaller companies safer. Tow companies can get involved with setting up and running the company.

When this company gets a claim from your company, they will let you know and investigate. If it is a false claim, we will go back to the person who filed the claim and let them know we are not paying the claim.

Tow companies will save thousands by not paying false claims.

When this company is set up, we will secure at least ten million to cover claims while we register companies.

When I started my tow company, we changed the way people look at private property towing. I presented classes at the Baltimore

Tow Show over the years, discussing an addition of a new revenue stream by adding private property towing to their line of business. There was one person that attended my class. Over the next year, I helped get them into private property towing. I found out later this individual purchased

my old tow company from the person I had sold it too. He now is a major player in the industry.

After I sold my tow company, I continued to teach classes at tow shows. I recognized another problem in the industry regarding tow companies and motor

INGENUITY AMERICAN CRAFTSMANSHIP custombuiltmfg.com www.towprofessional.com | Volume 12 • Issue 8 TOW PROFESSIONAL

27

INSIGHTFUL TALK BY

DAN

MESSINA

///

clubs. Both parties were having problems, so I developed a solution that would address their problems. I developed TowTrax, a phone application that worked like Uber. I would find the closest tow truck to the incident and dispatch a tow truck to the scene.

The Benefits of TowTrax:

1.

2.

Tow companies like TowTrax because I provide them with tows that they never had before. My tows are within ten miles so they would save money on gas alone. They also get a fair price for the tows they perform. It is a free application for the tow companies.

We are currently in thirty-one states and over 150 markets. We are always looking for more towing companies to register.

Motor Clubs would benefit because they would not have to negotiate with tow companies. They save thousands of dollars because they would not have to pay for the company’s high prices for tows. They also

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The change in our business finances was unbelievable and what was more amazing was the passion that I had lost for the business had returned. It was fun again to go to work because we were seeing the fruit of all our hard labor.

If you haven’t been to the class, just go it will be some of the best money you have spent for your business.

— Joe’s Towing & Recovery

recoverybillingseminar.com | 508-763-5474 | info@recoverybillingunlimited.com 28

TOW PROFESSIONAL | Volume 12 • Issue 8 | www.towprofessional.com

Visit Us on Facebook

3.

liked it because their e.t.a. was under 40 minutes.

The consumers liked it because they did not have to stand on the side of the road for hours waiting for a tow truck. It was also great for the consumer because they could track & follow the tow truck coming to them.

TowTrax is really growing, and it is a company owned by towers who purchased stock in the company.

You can be a part of a growing company by purchasing stock in TowTrax. We are currently raising money. So, if you have an interest in making an investment in our industry, you could give me a call at 469-774-0340.

At 75 years old, I am addressing the insurance problem. The industry needs it. I will need help because I do not have the energy I once had.

If you want to be a part of building a new company, give me a call. .

Ya’ll be safe out there!

Check out Dan’s book at

SuccessandWinning.com

www.towprofessional.com | Volume 12 • Issue 8 TOW PROFESSIONAL

29

FUEL 4 THOUGHT BY

D.J.

HARRINGTON

CSP

///

Say “Thank You” More Often

D

o you want to be a better leader within the towing industry? Then, say “Thank You” more often.

Telling someone ‘Thank You’ is a powerful way to strengthen relationships, and it will foster good will amongst employees and partners too. The more the phrase, ‘thank you’ becomes part of your company’s daily culture, the more likely your employees or your team members, as I call them, will enjoy their jobs.

Through my growing years and even when I started working at Bloomingdale’s, my dad taught me some business practices from his years as Vice President at Bethlehem Steel. Years ago, I remember him saying, “DJ, say ‘thank you’ more often…even if you’re only motivation is to improve your bottom line.” Let’s be honest here. If you are like most people that I know within the towing and recovery industry, you wish that you had been thanked a

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little more often yourself. We get so busy that we forget those two, short words mean a lot to other people.

In a study done about a year or so ago, researchers examined everyday conversations between friends, families, and neighbors in countries around the world.

Their focus was simple. They wanted to identify when someone asked another person for a favor or something in particular if the requester expressed gratitude when the task was completed. The shameful results were quite revealing.

On the average, the requester only responded with “Thanks” 5% of the time. Not good! So, if you don’t think that you get thanked enough for everything you do for others, you’re probably right. My family is no different than yours. Personally, I feel my daughter should say ‘thank you’ more often than she does because of all her

children’s activities that we help with weekly. They’re so busy with multiple activities each day, that there’s no way she could get it done without our help. What can we do to change our ‘thank you’ habits?

cooperative, helpful and supportive.” What I was saying is find something that they are doing right and thank them for it. I wish I could say that Gene listened to me that day.

Here’s why he should have listened.

I am reminded of four years when I ran a motor club.

At that time, I signed an average of 29 checks a week but always wrote ‘thank you’ in the memo section of the check.

Today, I still write a monthly check to my gardener but always make sure to include my ‘thank you’ message on the memo section of his check. His wife told me that he’s had lots of customers, but I am the only one that has ever said, ‘thank you’. So, maybe that is something you could start doing. I’ve had a business friend that couldn’t say thank you too.

Every employee is also a person, and every person wants to be thanked often. People flourish in positive environments when expectation does not preclude appreciation, whether at work or at home. Someone that hears appreciation for what they do has more pride in doing what they do, and they’ll want to make it better each time they do it. So, here’s the bottom line. Say ‘thank you’ more at work and especially at home. I will end this article by saying ‘thank you’ for reading this column. Thank you for letting me know that you hear what I say each month.

Thank you for bringing me topics that you would like to have discussed. That has been a big help.

His name was Gene. Gene owned and managed lots of car dealerships but never said, ‘thank you’ to anyone.

Not once. He told me that he paid all his employees every two weeks. That was his ‘thank you’. Here’s how I responded, “Gene, you should thank the people you work with as often as possible for how well they do their jobs, for being responsive, for being proactive, for being

“Thank you” for listening to the Tow Professional, “On-to-Go” podcast and telling your friends in the towing and recovery industry to listen to it too. You’ve helped us grow exponentially. And, for that, I can’t say, “Thank You” enough. For the one who gave me life, “Thank you,

Henry’s Wrecker Service

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Merl’s Towing Service

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Classic Towing Services Ltd.

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www.towprofessional.com | Volume 12 • Issue 8 | TOW PROFESSIONAL

31

FUEL 4 THOUGHT BY

D.J.

HARRINGTON

CSP

///

Lord” for giving this old man a great life in the towing and recovery industry. Don’t forget, you are appreciated. So, if you say it often enough to others, it’ll become a habit.

You’ll be thanking your employees, family, and friends as often as you can, and before you know it, they’ll be thanking you in return.

See you on the podcast!

PODCAST

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TOW PROFESSIONAL | Volume 12 • Issue 8 | www.towprofessional.com

TRAIN THE TRAINER PROGRAM ESSENTIALS OF TOWING & RECOVERY Is your company / organization in need of consistent, standardized training, contact our team at staff@ersca.org to inquire about our Trainthe-Trainer program lead by Shane Coleman, National Director of Training

INQUIRE ABOUT OUR ONLINE TRAINING

Safety through Training & Advocacy The Emergency Road Service Coalition of America (ERSCA) was formed in 2012, originally titled the United Coalition for Motor Club Safety (“The Coalition”), created by a group of tow company owners.

www.ersca.org | training@ersca.org Office 916.617.2882 | Fax 916.414.3708

Schedule of Programs March 15-17 Sacramento, CA Essentials of Heavy Duty Towing & Recovery Class at the California Tow Truck Associations facility and College Oak Towing

643 West Stadium Lane, Sacramento CA 95834 www.towprofessional.com | Volume 12 • Issue 8 | TOW PROFESSIONAL

33

TECHNOLGY

SPOTLIGHT NEW AUTOMOTIVE TECHNOLOGY WILL CHANGE THE AUTOMOTIVE TRANSPORTATION AND TOWING INDUSTRY! Tracked Machines TowTrackXL robot recovers and moves 103 vehicles without physically entering the parking garage or physically touching any vehicle, proving the power and abilities of the TowTrack towing robot.

T

racked Machines North America, Inc. & Tow Atlanta has set a new world record, when the Doctors Hospital Parking Garage at St. Vincent Hospital located in Jacksonville Florida partially collapsed in two areas. 103 vehicles were recovered and removed within 43 hours without anyone physically entering the garage or touching any of the vehicles, demonstrating the superiority of Tracked Machines TowTrackXL Towing Robot. This impressive feat was carried out by Tracked Machines North America, Inc. General

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TOW PROFESSIONAL | Volume 12 • Issue 8 | www.towprofessional.com

Manager Syre Perkins, Tracked Machines Sales Manager Nicholas Perkins, Tow Atlanta Manager Lionel “Bo” Clark, and Darious Sims from Tow Atlanta. They used TowTrackXL Towing Robot manufactured by Tracked Machines Italia and completed this task by keeping a line of sight and the use of multiple DJI drones for eyes.

Baston-Cook Construction Company who was the builder of St. Vincents Doctors Compass Parking Garage previously experienced a previous Parking Deck Failure at Emory Hospital, at the Midtown Emory Hospital when the

multi-story Hospital Parking Garage Collapsed that resulted in injuries and trapped hundreds of vehicles.

Tow Atlanta also worked this recovery but did not have the time sensitive requirements as the St. Vincent Project.

The St. Vincent Parking Garage Partial Collapse did not have any person injured but search and rescue operations did transpire for 18 hours to ensure no person was trapped or injured. After recovery operations concluded, a search for a company to conclude the recovery operations.

According to Berkshire-Hathaway Risk Management Attorneys, Florida Towing Companies all fail to possess the minimum Insurance Requirements required for this recovery. The Jacksonville Florida Sheriff T.K. Waters knew about the TowTrack Towing Robot from the National Sheriffs Association Conference and recommended Tracked Machines and their Robot Technology to be called. This Recovery Operation was overseen and administrated by Berkshire-Hathaway Insurance Risk Administrators who were conducting several operations at the same time.

These activities included: • Attorneys handling legal situation on the scene from Hospital employees and other entities; • Tracked Machines using the TowTrackXL Robot to recover and move employee vehicles from the Parking Garage; • Structural Forensic Engineer’s scanning and obtaining 3D images of the Parking Garage to determine the situation of the Garage; • Building Inspectors and Investigators from various governmental agencies were investigating the collapse. (It is important know that no person was injured.)

The Recovery Operation was coordinated by Tracked Machines and Tow Atlanta had the assistance of

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www.towprofessional.com | Volume 12 • Issue 8 | TOW PROFESSIONAL

35

TECHNOLGY

SPOTLIGHT

one flatbed truck from the longtime Jacksonville City Towing Company, Allen’s Towing who assisted Tracked Machines.

The process of meticulously removing vehicles from the partially collapsed parking garage without entry was a huge task for Tracked Machines to accomplish. Due to the instability of the collapsed structures, building inspectors and engineers did not allow anyone to enter the structure.

The exact reason for the garage collapse is not known and is still under investigation.

The lower levels of hospital parking garages were reserved for hospital nurses and doctors and were occupied by newer and pricier European all-wheel-drive and electric vehicles. These vehicles require special handling to prevent damage to complicated operating safety systems like ABS and traction control and because of their manufacturing with delicate metals bend & cause catastrophic damage to the vehicle. The mission for Tracked Machines was to remove the vehicles and reunite them to their owners without any damage. In local NBC4Jax News sky-drone footage, a Porsche, a Volvo, a Ford Lightning electric pickup, Land Rover and several Tesla’s can be seen parked and stuck in the garage. NBC4Jax reported that hospital staff were upset and wanted to retrieve their vehicles but were unable to enter the collapsed garages. Another complication in the recovery process that arose was when several local attorneys started advertising legal representation to people who were impacted by the incident and wanted to file a legal claim. Attorney F. Smith stated, “This situation affects every person who is working on this incident, as their actions will probably be reviewed and questioned by 12 jurors and every governmental public safety agency before trial.” Insurance risk analyst R. Peirce stated, “One of these parking garage collapses is a potential $200,000,000 claim, Therefore, everyone needs to on point and be ready.”

Cindy Sweeny, from International Federation of Robotics states, “The timing for these robotic vehicle towing machines is right. With new Hybrid & Electric Vehicle Technology, Robots must be used due to the high risk of bodily injuries with the electronic & lithium batteries. Robots are becoming common and are used in farming and over to manufacturing then over to performing medical operations on people.”

Emergency situations involving Electric Vehicles have already prompted changes within transportation industry in how accidents and incident scenes are handled. The Federal Emergency Management Agency (FEMA) program, National Incident Management System (NIMS), formerly known as the Traffic Incident Management System (TIMS) has already started receiving mandated training by the commercial insurance industry on what requirements and training is needed to correctly complete these situations.

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TOW PROFESSIONAL | Volume 12 • Issue 8 | www.towprofessional.com

Berkshire-Hathaway Insurance Risk Attorney F. Smith states “Major changes will take place within the Towing Industry, due to lack of minimum insurance coverages required by governmental tow contractors, and lack of operational equipment. This situation showed how ill-prepared the Towing Industry is when disasters occur!”

Berkshire-Hathaway Insurance Inc. is an American multinational conglomerate Insurance holding company headquartered in Omaha, Nebraska, United States and operated

by Warren Buffett. They are the largest Transportation Insurance Risk Administration Company in the United States and are the Transportation Industry leader with setting the Insurance Actuary Risk Matrix Formula. They are listed in 3 separate insurance categories and the Class “A” Stock is currently trading at $528,252.00 per shares, with over 2 billion shares issued, and has an Insurance Market Worth over 1.2 Trillion Dollars. They are the controllers of the Transportation Insurance Industry.

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www.towprofessional.com | Volume 12 • Issue 8 | TOW PROFESSIONAL

37

SERVICE TRUCKS

DYNAMIC’S

SERVICE TRUCK A Solid Towing Industry Solution!

By Shirley Ogburn

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TOW PROFESSIONAL | Volume 12 • Issue 8 | www.towprofessional.com

D

ynamic Towing Equipment and Manufacturing has another solid towing solution to the industry! Dynamic worked with motor clubs and towers across the country to design a service truck specifically tailored to satisfying the customer’s needs. We spoke directly with those who already owned our trucks and even spoke to our potential customers who are considering them. Listening to what they said, we then turned their feedback into features that empower them to work more efficiently and quickly resulting in higher revenues and lower costs of operation. Specifically, we found that an effective service truck needs plenty of storage, additional recovery capabilities, and increased safety, so here is what

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SERVICE TRUCKS

we did to design a service truck that delivers what our customers need:

WE CREATED PLENTY OF STRATEGIC STORAGE SPACE. The Service Truck is equipped with four rollup-door storage compartments for safe and easy curbside access totaling an amazing 80-cubic feet of usable space. The fenders are poly, so no more rust, and they are lighter, so you can carry more cargo weight without the risk of being overweight. These huge compartments can be delivered with an optional adjustable rack system for vehicle batteries and can provide safe stowing of up to 36 batteries in large boxes able to hold enough batteries to cover most vehicles on the road. The boxes have adjustable shelves with tie-downs, so the batteries are always secured while in motion. In addition, both sides of the Service Truck have wide toolboxes and another large storage compartment on the deck for a total of seven compartments. Accompanying deck space measuring 54” x 85” allows for plenty of space for dollies, go jacks, and additional storage options.

Also, tool-box compartments are installed to accommodate all normal roadside assistance tools and equipment as well as an air compressor with front 40

TOW PROFESSIONAL | Volume 12 • Issue 8 | www.towprofessional.com

and rear quick disconnects to allow the tech complete flexibility to service vehicles in all positions. Even with the additional storage boxes, the center deck is still open for additional storage of equipment.

WE INCREASED OUR TRUCK’S RECOVERY CAPABILITIES ELIMINATING THE NEED FOR MULTIPLE VEHICLES. We decided to add a 5000-lb. wheel lift with a recovery boom and an 8000-lb. Ramsey winch. A front push bumper is also available with an optional winch. We did this because after speaking to our customers, we

found that they were wanting one vehicle to do as much as possible, so now you can do everything from a battery boost to a battery replacement to a tow or all the way up to a recovery with one vehicle. The service technician can test the disabled vehicle’s battery and electrical system to get the vehicle running under its own power. If necessary, the tech can install a new battery in the vehicle at the breakdown site. However, as in many cases, the battery is not the cause of the breakdown. After eliminating all the things a Service truck can do to assist the stranded customer, all you must do now is hook up the car. www.towprofessional.com | Volume 12 • Issue 8 | TOW PROFESSIONAL

41

SERVICE TRUCKS Consequently, because of the increased capabilities of our Service truck, we don’t have to dispatch a tow vehicle to complete the service call and tow the customer to their repair facility; our Dynamic service truck can handle the job. The customer does not have to wait for another vehicle to arrive, and you as an owner do not have to send multiple vehicles to the same breakdown location. We improve operational efficiency saving on fuel, vehicle wear and tear, and overhead while still providing the same high level of service our customers have come to expect.

WE IMPROVED SAFETY THROUGH OUR STORAGE-COMPARTMENT DOOR DESIGN. Our units have roll-up doors that do not swing out into the path of traffic, but rather roll up into the truck. This eliminates the possibility of passing vehicles catching an open storage compartment door and creating a traffic incident with the service truck endangering the life of the tower or customer.

Now even though utility and safety for our customers are premium values to us, we didn’t sacrifice aesthetics--we wanted our trucks to look good. As a result, the sleek body style makes this service truck a definite eye-catcher on the road and within the industry.

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Dynamic’s new service truck is truly a solid towing solution to the needs of the industry with its practical and spacious storage compartments and enhanced recovery capabilities, all while providing more protection for the lives of towers. It’s a Dynamic solution!

FEATURE HIGHLIGHTS:

• 4-year warranty • Designed to us a 60CA OR 84CA chassis with an additional 24-in. tunnel box

• All poly-fender construction • 4 large roll-up door compartments with shelving • 3 fold-down door compartments with plenty of additional storage

• Optional adjustable battery racking system • Optional 5000-lb. wheel lifts with or without winch •

and recovery boom.

Open deck space to store dollies, go jacks, cones, and fuel and water tanks

For more info on this great product, distributers near you, or other products that we offer visit www.dynamictow.com

www.towprofessional.com | Volume 12 • Issue 8 | TOW PROFESSIONAL

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SERVICE TRUCKS

DRIVING INNOVATION WITHIN THE TOWING INDUSTRY

I

n a rapidly evolving world, Worldwide is at the forefront, driving innovation within the towing industry. We are committed to collaborating closely with our suppliers to ensure that we can provide the best possible support for our customers. Today, we’re excited to introduce two groundbreaking products that will not only bolster your existing business but also open new revenue streams.

Let’s dive into the latest additions to our product lineup, the Cottrell one and two car carriers. These versatile delivery vehicles are tailor-made to meet the specific 44

TOW PROFESSIONAL | Volume 12 • Issue 8 | www.towprofessional.com

needs of businesses, particularly those grappling with a shortage of available CDL drivers. These carriers have the potential to generate fresh revenue opportunities for your enterprise.

Imagine, for instance, you own an auto repair shop or a body shop. With these carriers at your disposal, you can effortlessly pick up and deliver vehicles to accommodate your customers’ schedules, all while maintaining your core towing operations and minimizing the use of multiple trucks.

What sets these carriers apart is their ingenious built-in ratchet system, which not only ensures the safety of your drivers but also reduces the risk of equipment loss. Their streamlined, lightweight design not only decreases the overall weight of the vehicle but also features integrated toolboxes that can be equipped with an electric vehicle (EV) charging system or a jump starter. Additionally, these carriers offer excellent branding opportunities with integrated body panels, enhancing your company’s visibility in the market.

While they may not be traditional tow trucks, they

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www.towprofessional.com | Volume 12 • Issue 8 | TOW PROFESSIONAL

45

SERVICE TRUCKS

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TOW PROFESSIONAL | Volume 12 • Issue 8 | www.towprofessional.com

have the potential to significantly enhance your customer experience and extend your service offerings.

In line with our commitment to expanding your business capabilities, we present a range of versatile service vehicles designed to cater to your current customer base and take you into the realm of electric vehicle support. Whether you opt for a van, our Hackney service truck, or our roll-up door body, each vehicle is equipped with a standard set of features that includes Van Air’s “Epic system” EV charging system, the 12/24-volt Goodall “Super boost all,” and an Air20 compressor. These vehicles offer ample storage space for batteries, tools, and support equipment, and they can be fully customized to meet your unique requirements. Best of all, they are readily available in stock.

In a rapidly changing world, Worldwide is your partner in adapting and thriving within the towing industry. Our new products are designed to empower your business, create fresh revenue streams, and enhance your service offerings.

Together, we can embrace the future of towing and vehicle support.

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www.towprofessional.com | Volume 12 • Issue 8 | TOW PROFESSIONAL

47

SERVICE TRUCKS Take the shop to the jobsite with a

SERVICE TRUCK from Zip’s N ot all repair work can be completed in the cozy confines of a warm, dry shop. When breakdowns, maintenance and other tasks need to be addressed remotely, count on the team at Zip’s Truck Equipment to outfit your crew with an enclosed workstation on wheels.

Building trucks since 1968, Zip’s sells a full line of service bodies for a variety of professionals, including roadside service providers, fleet mechanics, construction crews and emergency personnel. With plenty of storage and equipment options, each style offers its own distinct advantages and creates a functional and mobile shop for your staff.

Our most popular model is the Road Service Body, or RSB for short. This square-body design is available in two cab-to-axle lengths–84” and

48

TOW PROFESSIONAL | Volume 12 • Issue 8 | www.towprofessional.com

108”--and is typically installed on a medium-duty truck chassis. The interior height of the RSB is 78” on the longer model and 74” on the shorter version, both offering a comfortable working height for most technicians.

To complete any off-site task efficiently, adequate storage is a must. With the RSB, there’s plenty of space to carry all the parts, supplies, tools and equipment needed at the jobsite. Our customizable options vary from interior, wall-mounted cabinets and benches to lockable storage bays with exterior access. There’s room for everything on an RSB. Having the right equipment is also essential, and we can furnish an RSB with such accessories as air compressors, generators and more.

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Coverage

rated insurance company. We offer very broad driver guidelines, along with the most flexible coverages available in the market today.

• Auto Liability - $100,000 to $1,000,000 CSL with no deductible or radius restriction • Physical Damage comprehensive and collision deductible – $500-$2,500 • Auto Medical Payments – $1,000 to $5,000 • Uninsured/Underinsured Motorist (non-stacked) – Basic limits or as required by law • Personal Injury Protection – Basic limits or as required by law • General Liability – $100,000 to $4,000,000 CSL (General liability covers premises and operations - even operations away from the premises such as road side) • Hired and Non Owned Liability – Limits equal to General Liability • Garage Keeper’s Legal Liability – Maximum limit per location $500,000 CSL • On Hook/Cargo – Maximum limit per auto $300,000 with excess policies available a. Loading and unloading is included in our cargo form, and will cover the cargo while it is in the process of recovery until it is delivered or stored. b. Our cargo form is the broadest in the industry with coverage for equipment hauled as well as autos. Contents of vehicles are covered as well. c. NO DRIVE TRAIN EXCLUSION - we do not exclude drive train damage on our cargo form. d. Debris removal is included in our cargo form with a sub-limit of $2,500.

Other Available Coverage • Accidental Death and Dismemberment of $10,000 per life on the policy is included on all accounts offered

For more information:

877-578-1516 | info@interlinerisk.com www.towprofessional.com | Volume 12 • Issue 8 | TOW PROFESSIONAL

49

SERVICE TRUCKS

YOUR WEBSITE NOT GETTING YOU RESULTS? Let Tow Professional Help

Your Most Cost Effective Way to Reach the Masses • Website and Web Banner Design • Custom Calendars - Reflects Company and Clients • Corporate Marketing and Custom Printing Materials

Contact: darian@towprofessional.com Designed by:

Putting Great Ideas to Work for You! www.dialedinmediagroup.com

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TOW PROFESSIONAL | Volume 12 • Issue 8 | www.towprofessional.com

Power Center, you will be able to use any power tools you would normally have access to back at your shop. We can also install an oil, lube and reclamation system for routine maintenance on off-road machinery. All related hoses and cords will be neatly organized in retractable reels.

Besides its enhanced storage and equipment options, the RSB also takes safety into consideration for your employees. A curbside entry door prevents crews from entering and exiting on the side with traffic, and a powered liftgate can be added to the rear to help move equipment in and out of the platform. You can also add plenty of work lighting, a back-up camera and a variable message sign for even greater peace of mind out in the field.

In addition to the RSB, other service body options available from Zip’s includes the light-duty Towing Service Vehicle (TSV) and the Light Service Vehicle (LSV). Ideally suited for 3/4-ton or 1-ton pickups, both styles were developed exclusively for the roadside service industry and offer plenty of storage space for batteries, hose reels, fuel cans, emergency supplies and other roadside necessities.

The primary difference between these two options is the TSV includes a self-loading wheel lift. This equipment upgrade prevents the need for a second tow truck to be dispatched to a scene in case a repair can’t be made on the side of the road and the disabled vehicle needs to be towed back to the shop for further diagnosis.

Our last service body option we’d like to discuss is our new Transferable Service Body (TSB) from SpaceKap. Part of the Commercial Wild series, this aerodynamic fiberglass shell mounts to any full-size, light-duty chassis.

All storage bays on this SpaceKap ‘contractor package’ are lockable and customizable and include dual rear doors and full length side doors for quick and easy access to tools, parts and equipment.

For more information on any of these service body options, contact the equipment sales team at Zip’s at 800-222-6047. Our professional sales consultants will listen to your needs and determine the right model for your application and budget. Our experts will also recommend the right chassis for your service body so it can go to work for you right away.

800.727.4488 PHOTOCARDSPEC.COM PROMOTIONAL PRODUCTS WITH YOUR PHOTOS www.towprofessional.com | Volume 12 • Issue 8 | TOW PROFESSIONAL

51

TPRNC

2023

MID ATLANTIC

TOW EXPO T

he North Carolina tow show this year was a blast!! In the last 30 years, this was the first year that the show was held inside. It was thought to be a stretch to make happen and affordable for all. Let me tell you, the entire board of TRPNC knocked it out of the park. This year, the show grew from 15 vendors and 100 attendees to: 46 vendors and over 700 attendees.

Huge success! This was a tremendous step in the right direction, and from the feedback from the attending vendors, it was a great success for them as well!

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TPRNC not only provided a beautiful facility with room for growth, but affordable rates that allowed vendors to make the most of their efforts! The show floor consisted of 46 booths, a wrecker beauty pageant, consisting of 30 + gorgeous money makers, and a set aside area for kids.

The kids corner consisted of tables for coloring, painting, face painting, and a huge blown-up bouncy house for all the kids to play in. Families were able to sign their kids in, visit vendors and look across the

www.towprofessional.com | Volume 12 • Issue 8 | TOW PROFESSIONAL

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show floor and see their kids having the time of their life supervised by certified professionals.

I am listing the vendors below that attended this show, not knowing the benefits they would receive based off previous shows. These vendors didn’t take a wait-and-see approach, they were there because of their passion for the industry and their heart for the associations.

When budgeting products for 2024, let’s remember those who have helped our industry in 2023. Make sure you don’t miss this show for 2024, it could be the difference in your business next year! Plan now for next years 2024 TRPNC Mid Atlantic Tow Show!

N.C. State Fairgrounds September 5-7, 2023 Jim Graham Building | 1025 Blue Ridge Rd Raleigh, NC 27607

TRPNC Vendors Action Jackson Truck Parts All State AT& T First Net Auto Data Direct, Inc. Bailey’s Towing Accessories Batteries of NC Breg Environmental Carolina Axle Surgeons Carolina Chain and Cable Central Carolina Insurance Clipsavers Conaghan Insurance Group Copart Copart Truck in a Box Couch Oil Company CTS Cleaning Systems David Clark Diesel Equipment East Coast Truck & Trailer Sales FCAR Tech USA First National Bank FleetNet America Flow Stop Geico

Great Lakes Petroleum HAAS Alert IGO Insurance Agency Motor Carrier Safety Analysis Myers Benner Corporation NC Department of Insurance OnPoint AVL and Navigation Outside the Box Promotions & Apparel Peak Auto Auctions Road Sync Robert Young Snider Fleet Solutions Inc. Sonetics Corporation StreetGlow Thomas Tire Commercial & Offroad TLG PeterBilt Towing and Recovery Professionals of NC Tow Profesional Magazine Traxero Triangle Equipment Group Triangle Risk Advisors Unifirst Wil-Burt www.towprofessional.com | Volume 12 • Issue 8 | TOW PROFESSIONAL

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2023

T

he 2023 Midwest Regional Show was held this year in Wilmington, Ohio at the Roberts Center. The Roberts Center was a top-class event center. The inside show floor was huge and had plenty of room for growth, as well as had a tremendous space outside to showcase exhibitor products, give live demonstrations, and training. The Roberts Center also has a world-class restaurant, the Ralph’s American Grill. With Caesar salads that were huge, all-you-can-eat Prime rib featured one evening, soup and salad bar specials throughout the week, and a wall of world-class bourbon, it was awesome. Since you’re only at these events for 3 to 4 days, I would say

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this is one of the best restaurant options which was priced very well, leaving no need to go out for a meal.

While celebrating their 45 years of bringing this event to our Industry, the Midwest Regional Show had to move and restart in a new location for 2023. I’m sure our readers can imagine that this move to a new, unknown venue affected the show and its vendors.

This effected attendance, and vendor participation as well. What I do want you to know is TRAO and their entire team put their heart and soul into this show!

The Roberts Center is gorgeous. The restaurant is phenomenal, and the show will be back to 100% soon!

www.towprofessional.com | Volume 12 • Issue 8 | TOW PROFESSIONAL

57

Listed below are the Vendors that were at the show. Let’s remember all these vendors who attended not for profit, but to show their undying support for the association. I ask when you are thinking of buying products for your company to support the vendors that support our Industry. Restock your equipment today before the end of the year.

We just ask that you invest with those that invested in our industry.

Loyal Vendors of the 2023 TRAO Show Distracted Driving Simulator Driveline Buddy Custer Products Santander Bank Specialty Vehicle Leasing Hal Kresser Agency Transit Pros Tow Professional Tow Professional – On the Gol Podcast We Buy Key Fobs Integrated Leasing Ranger SST Penny Pockets I Tow In Mytee Products Geico American Towman Stamp Works Auto Data Direct JerrDan Financial National Interstate Podium Quick Cash for Remotes Enovative Technologies Car-Part.Com Phoenix USA Inc. Fcar Tech USA Brekford Traffic Safety Payne & Brown Insurance TCF Equipment Finance Wreckmaster American Safety

Bobee Tech Atlanta Wrecker Sales Lift Marketing Group Austin Insurance Cummins Sales & Service Steck Manufacturing Nite Beam Products O’Reilly Auto Parts Great Wolf Drink Station FlowStop Worldwide Equipment Sales Kapnick Insurance Group OMG Tow Marketing Packaging & Print Access Tools Wichert Insurance Museum Galactic Inc. Oswald Companies Alliance American Safety Big D ClipSavers Custom Built CutCo EdgeTec Hedinger Indiana Auto Equipment Matheny MatJack Ohio Truck Pardo’s Performance Advantage

Rick’s Robert Young’s Speedway Wrecker Sales Tipton’s Twin Cities WorldWide

PLATINUM: TowBooks Miller Industries W.T.R.A.O. GOLD: Hedingers INA Towing Network Kapnick Insurance Landoll Corp Wichert Insurance Hal Kresser Agency Broad & James Towing Schaffer’s Towing

SILVER: Austin Insurance AutoData Direct EdgeTec Santander Bank WorldWide Equip. Sales

BRONZE: Alliance Funding Mesaros Towing Unique Auto Detailing First Star Safety

We, at Tow Professional, thank TRAO for your selfless support of the industry, and love and appreciation for your vendors, and constant support of safety and training! Make sure you sign up for the TRAO 2024 Show and support those that support our industry!

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DEALERS PLACE

OF SERVICE T U O IS CK U TR R U YO SE U O JUST BECA UR COMPANY IS TO

DOESN’T MEAN YO

or a due to mechanical issues Has your truck gone down od customers and your liveliho collision? Don’t lose your m fro r ke the call. Rent a wrec by being unable to answer while your business in business Wrecker Rentals and keep ecker wr a r Rentals can deliver your asset is down. Wrecke t you in a matter of hours so tha or carrier to your location uption. have limited service interr

770.898.1200 • rentawrecker.com 13401 US 70 Business Hwy West Clayton, NC 27520

www.easternwrecker.com • 919-553-4038

Eastern Wrecker Sales Inc

Eastern Wrecker Sales Inc

Stock # P4156 - 2023 Peterbilt 567, ISX15 Cummins, 28ft Jerr-Dan 15-ton Industrial Carrier

Stock # U3575 - 2022 Ford F450, Powerstroke, 4x4, Jerr-Dan MPL40 Twin Line

Eastern Wrecker Sales Inc

Stock # P7298 - 2021 Peterbilt 337, PX9, Swaploader SL240 Hook Lift, Tarp System

INVENTORY PICTURED SUBJECT TO CHANGE NEW AND USED TRUCKS ARRIVING DAILY PROUD LANDOLL, JERR-DAN AND SWAPLOADER DISTRIBUTOR Stock # L3001 - 2022 Landoll 440B-50 Traveling Axle Trailer

PARTS AND SERVICE FOR ALL YOUR NEEDS!

Eastern Wrecker Sales Inc

Stock # D5364 - 2022 Dodge 4500, Cummins, 4x4, Jerr-Dan MPL-NGS Self Loader

Eastern Wrecker Sales Inc is the oldest active Jerr-Dan Corp distributor in the nation and we also proudly offer the Landoll line of transportation products, trailers tough enough to move the world. Since 1969. We have one of the largest inventories of new and used tow trucks, carriers, and trailers in the nation and a full parts and service facility. Financing is available, and the process is easy.

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TOW PROFESSIONAL | Volume 12 • Issue 8 | www.towprofessional.com

800-288-0839 COLUMBUS | 800-288-0849 MARIETTA

2023 Peterbilt 567, 455 HP Paccar MX13, TX12 ATM, equipped w/15 ton Jerr-Dan 30 x 96 Low Profile Transporter

2023 Peterbilt 536, 300 HP Paccar PX7, Allison Auto 2023 Kenworth T880, 450 HP Cummins X15, Allison equipped 6 ton Jerr-Dan 22’ x 102” XLP steel carrier 4500 RDS Auto, equipped 15 ton Jerr-Dan 28’ x 96” Low Profile Transporter

2022 Ram 5500 4x4, 360 HP Cummins ISB 6.7, Aisin Auto, equipped w/loaded Jerr-Dan MPL40 Twin Line and Tunnel Box

2023 Hino L6-25,950 Ext, 260 HP Cummins ISB 6.7, Allison Auto, equipped w/6 ton Jerr-Dan 22’ x 102” XLP steel carrier

2023 Mack MD6, 300 HP Cummins ISB 6.7, Allison Auto equipped w/6 ton Jerr-Dan 22’ x 102” XLP steel carrier

2023 Volvo VNX6400 X15 Cummins Eaton-Fuller 18 Speed equipped Jerr-Dan 50 ton (4th Quarter)

2020 Kalyn Siebert KHSA, Traveling Axle, Air Ride, Body Material STEEL, Stock#: K001

2020 Kalyn Siebert KSHRG Lite, Lowboy, Air Ride, Tonnage 50, Stock#: K003

Be Sure to Check Out our Complete Inventory Online

www.McMahonTrucks.com Visit our 2nd Columbus location 1305 US 42, London, OH 43140

Paul Blackston, Equipment Sales pblackston@mcmahontrucks.com (740) 215-9012 David Long, Outside Parts Sales - Columbus dlong@mcmahontrucks.com (614) 907-6206 Ryan Secoy, Parts Sales - Marietta rsecoy@mcmahontrucks.com M: 614-252-3111 C: 740-215-90122

DEALERS PLACE

IF YOU HAD TAKEN THIS SPACE, YOUR INVENTORY WOULD NOW BE SEEN BY OVER 37,000 OWNERS AND WOULD ALSO BE AVAILABLE TO MILLIONS MORE ONLINE.

“Pro’s that need to know and are on the go!”

Your voice for the Towing Industry Find us everywhere podcasts are available.

Bringing the latest in technology, products and services. Giving you the information needed to grow your Business!!

New episodes weekly!

Find us on or www.towprofessional.com

SPONSORED BY: LIVE FROM THE TOW PROFESSIONAL STUDIO 62

TOW PROFESSIONAL | Volume 12 • Issue 8 | www.towprofessional.com

Market PLACE

GET TOP DOLLAR FOR YOUR TOWING BUSINESS! George is the only national business broker specializing in towing companies. Call him for a casual chat about your options. He is experienced at selling all types of towing companies: HD & Recovery, PPI and Light Duty. His experience will make you money.

Call George Metos for a confidential conversation 385-695-5916 or text him at 801-440-3176

Email: GeorgeMetos@aol.com www.businessbrokergeorge.com See his profile on LinkedIn.com

DowntimeClaims.com Transportation Lawyers • Business Interruption Claims • Wrecker Accidents • Insurance Claims • Loss of Use/Lost Income

NATIONWIDE DOWNTIME & PROPERTY DAMAGE RECOVERY info@downtimeclaims.com

1-800-DOWNTIME

IF YOU HAD TAKEN THIS SPACE, YOUR AD WOULD NOW BE BEING LOOKED AT BY OVER 37,000 OWNERS AND WOULD ALSO BE AVAILABLE TO MILLIONS MORE ONLINE.

www.towprofessional.com | Volume 12 • Issue 8 | TOW PROFESSIONAL

63

ADVERTISER INDEX COMPANY

PG

Alliance Funding ................................. 39

COMPANY

COMPANY

PG

PG

Hal Kresser........................................... 63

Robert Young........................................ 62

Hino.......................................................BC

RV Wheel.............................................. 63

Hide-a-Lift.............................................

RP Consulting....................................... 37 NEX T D I G I TA L Q U A R T E63R LY

Austin Hinds......................................... 59 AZUGA..................................................... 5

Towing Dispatch.....................

51 SafeAll Products..................................

25 Tow Professional isHolly’s proud to announce Q4 Steck Mfg.............................................. 41 Collins Dollies.new ....................................IBC I.T.H.F.M.................................................

17 our Digital Interactive Quarterly!

Bimson Power...................................... 10

Quarterly

OLD

Quarter 4 • 2021 www.towprofessional.com

Curbside SOS....................................... 29

INA Towing Network.......................... 14

The Will-Burt Company...................... 45

Custer Products................................... 35

Interline Risk Services....................... 49

Custom Built......................................... 27

Jerr-Dan.............................................. IFC

CW Mill Equipment ............................ 49

Q4

Tow Toolz............................................... 23

Quarterly 32 Lodar......................................................

Towbook............................................

3, 33 SPILL

Towmate..CONTROL ................................................ 1

Dynamic................................................ 43

Marking Pen Depot............................. 63

Towtrax .................................................

53 PLUS:

Now yourSales......................

Editorial and 60 Advertising can become interactive McMahon.............................................

61 Eastern Wrecker

Tracked Machines.............................. 11

Tow Professional Quarterly Digital Edition OnlineImpoundAuction.com.............

47 ERSCA. ...................................................

33

Tru-Hitch............................................... 47

ParkingPass.com................................ 46

Weiss Ins.............................................. 63

HAZMAT: REINVENTING THE WHEEL DURING A PANDEMIC

SPILL DIAPER: TURNING YOUR LIABILITY INTO A PROFIT

FEATURED PRODUCTS | SUPPLIERS DIRECTORY

with links & videos combined with the Control convenience of mobility!

Traxero................................................... 31 MCS Mobile Systems...........

46 Eckert & Associates...........................

63 ESA...........................................................

• Comes out 4 times a year9

• Mobile and accessible for readers to use and for towers on the go.

Worldwide Equipment........................ 15 PhotoCard Specialists ....................... 51 Flow Stop..............................................

42 • Editorial and Ads are interactive with the use of Links and Videos to show more information and Wrecker Rentals.................................. 60 Progressive Insurance ........................ 7 GM Consultants...................................

63 direct readers to your website.

• Emailed to our 11,000 registered owners PWOF................................................20-21 Go Light................................................. 24 • Promoted on Social Media: Facebook, Linked-In, as well as in our print publication.

Billing...................................

28 HAAS Alert...........................................

• Easily Promoted on your13Social Recovery Media platforms through sharing...

• Cost effective Full Page and Half Page sizes.

Editorial N E XCoverage T D I G I TA L QUARTER 1

Q UA R T E RCost LYFor Full Year FULL PAGE

Towing Software and Lighting

Specs: Tow Professional is proud to announce QUARTER 2 Price: $ 3,000 our new Interactive Rotators, Heavy Digital Equipment, 5th Wheel Attachments,Quarterly!

Wheel-Lifts and HALF PAGE

Q4

Quarterly

Quarter 4 • 2021 www.towprofessional.com

Repo Equipment

QUARTER 3

Insurance and Financing

QUARTER 4

Q4

Quarterly Hazmat, Spill Control, Lock-out Equipment, GPS and Telematics

Specs: Price: $ 2,000

All ads and editorial must have links to SPILL websites andCONTROL this includes videos.

PLUS: HAZMAT: REINVENTING THE WHEEL DURING A PANDEMIC

Now your Editorial and Advertising interactive Be sure to ask about how to become a can part become of our Suppliers Directory and Feature Product Editorial. with links & videos combined with the convenience of mobility!

SPILL DIAPER: TURNING YOUR LIABILITY INTO A PROFIT

FEATURED PRODUCTS | SUPPLIERS DIRECTORY

Tow Professional Quarterly Tow ProfessionalDigital Quarterly Digital Edition Edition Featured • Comes out 4 timesSupplier a year Directory Q2 2021 TP Q2 FEATURED SUPPLIERS & DIRECTORY

TP Q2

FEATURED PRODUCTS

2021

60-65 Word Product Description WHEEL LIFTS & REPO EQUIPMENT Editorial and Ads are• interactive Videos to show more• information and Image Product or Service DYNAMIC “PYTHON” Company with Logothe use of Links and • Contact Email Link direct readers to your • website.

Phone Number • Website Link Emailed to our 11,000 owners • registered Contact Email Link • Website Link Promoted on Social Media: Facebook, Linked-In, as well as in our print publication.

2 FEATURED • 25-30 Word Company FEATURED SUPPLIER’S DIRECTORY • Mobile and accessible for readers to use and for towers on the go.

PRODUCTS PREMIUM SUPPLIERS Description Quarterly

Quarterly

•

Tow Professional Quarterly Digital Edition Featured Products •

ROTATORS, HEAVY EQUIPMENT, WHEEL LIFT & REPO EQUIPMENT

JERR-DAN

Headquartered in Hagerstown, Maryland, we proudly manufacture our vehicles in McConnellsburg, Pennsylvania. Jerr-Dan believes there are few professions that can match the heart and soul of a tow owner/operator.

(800) 926-9666

info@jerrdan.com | www.jerrdan.com

• • • •

Custom Built

Dynamic Towing Equipment Manufacturing

Dynamic created the Original Self-Loading Wheel-Lift that has become the most sought after technology in the towing industry.

(757) 624-1360

anthonydynamic@mac.com | www.dynamicmfg.com

Austin Hinds Motors, Inc.

Custom Built Manufacturing was founded by Derek Dangelo, owner of Dangelo’s Auto Body and Repairs.. Custom Built opened with a focus on manufacturing the highest quality, custom heavy duty wreckers for the towing industry.

Let Austin Hinds Motors show you how easy it is to buy a quality new or used car in Arab . We believe fair prices, superior service, and treating customers right leads to satisfied repeat buyers.

(800) 540-5151

(256) 586-8161

info@custombuiltmfg.com | www.custombuiltmfg.com

www.austinhindsmotors.com

McMahon Truck Centers of Columbus

Rick’s Truck & Equipment

Is your full-service headquarters for commercial truck solutions. We offer an extensive inventory for commercial truck sales, leasing and rentals, as well as comprehensive parts, maintenance solutions, and financing options to ensure the best selection, repair and service experience. info@mcmahontrucks.com I www.mcmahontrucks.com

Rick’s Truck and Equipment offers a wide selection of competitively-priced vehicles as well as parts and service. Call us today and let our professional staff help you find what you’re looking for.

4-YEAR WARRANTY 5000LB FULLY EXTEND WHEEL LIFT 8000LB TOW RATING 82 INCHES OF REACH 25 DEGREES OF POWER AND NEG TILT

OUR Customers have been asking for a unit that would: • Lift faster & higher • Provide better weight transfer • Have the sleek appearance of the Lightning Body design • Have large tool boxes and easy access to hydraulics.

Easily Promoted on your Social Media platforms through sharing...

Cost effective Full Page and Half Page sizes.

(800) 639-4537

www.ricksrollbacks.com

43 | Tow Professional | Q2 21 | www.towprofessional.com

OPTIONS

PLASTIC POLY FENDER WHICH ARE LIGHTER, YET STRONGER AND WILL NEVER RUST 8000LB RAMSEY WINCH STAINLESS STEEL PYLON

For more infomation, visit: www.dynamicmfg.com or anthonydynamic@mac.com.

38 | Tow Professional | Q2 21 | www.towprofessional.com

Call 205-223-4548 or email, Darian Weaver at darian@towprofessional.com Editorial Coverage QUARTER 1 64

Towing Software and Lighting

TOW PROFESSIONAL | Volume 12 • Issue 8 | www.towprofessional.com

QUARTER 2

Rotators, Heavy Equipment, 5th Wheel Attachments, Wheel-Lifts and

Cost For Full Year WWW.TOWPROFESSIONAL.COM FULL PAGE

Specs: Price: $ 3,000

THE TRUCK IS JUST THE BEGINNING.

When you POWER ON your new Hino truck, our journey with you is just beginning. That’s because every MY24 Hino Trucks comes standard with an industry exclusive Allison 5-Year Transmission Warranty, 24/7 HinoWatch, and Hino Edge Connected Vehicle Solution. Why? Because taking care of you and your truck is what we call the ULTIMATE OWNERSHIP EXPERIENCE.

WWW.HINO.COM