FCA financial conduct authority Long Term Care Insurance Qualification Success Story - PW9.ORG

FCA financial conduct authority Long Term Care Insurance Qualification Success Story Financial Conduct Authority (FCA) is an independent body which regulates financial services in the United Kingdom. It is a regulator of the long-term care insurance sector, and FCA registration is mandatory for all firms that are active in this space.

Learning Lynk was approached by one of our customers who had just received their FCA authorization and wanted to ensure their employees were prepared for any questions that might be asked during the audit. The LearningLynk team evaluated their current training programs, understood their compliance requirements, and created a custom training video to address those needs.

We also worked with our customer to create a scenario based activity for their employees to participate in. The learning activity built up on the concepts introduced in the training video and enabled the employees to apply what they had learnt from the video.

The customer provided us with an overview of how it went: "We recently were audited by FCA and we passed without any issues. Our auditor complimented our staff on how knowledgeable they were. So far I would say they have done very well!"

Armed with a lengthy and successful track record in senior management roles at financial services firms, this candidate had the experience to step up and lead a team of 10 insurance advisers.

He was looking for new opportunities which would stretch his leadership skills, and he was keen to work for a firm that would give him the opportunity to develop his team, as well as his own career.

The client The company is one of the UK's largest providers of whole-of-market independent mortgage advice, with around 100 advisers based across the UK. It also offers general insurance, pension and investment advice to clients. Its operations include two long-term care divisions: one providing advice on care fees planning, and another offering specialist products to help people pay for care in later life.

The role As Team Leader of the Long Term Care Insurance division, the successful candidate would be responsible for managing 10 advisers in branches across the country. He'd also require strong technical knowledge of long-term care insurance products to enable him to help clients with their queries. The role reports into the Head of Long Term Care Insurance.

What we did We identified that although our candidate had all of the correct experience for this role, he lacked any formal qualifications in long-term care insurance –

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