A Guide to
BOOKING SYSTEMS
Choosing the right booking system for your glamping site is an important decision, but due to the large number of providers available, this decision can quickly become overwhelming. International Glamping Business Social Media Editor Annie Hilton has reached out to a number of booking system providers to highlight the best options out there, providing the information you need to make an informed decision on who is right for you and your glamping site.
GEMAPARK netguides.co.uk/gemapark What makes your system unique? GemaPark is designed around making life easier for you, your staff and your customers. It provides comprehensive functionality to manage bookings and accommodation in a way that is intuitive and a pleasure to use. Our development is based around smoothing out the creases, improving connectivity and making data easier to interpret, so you, your staff and your customers can get the most out of your business. What are the main advantages to glamping sites using your system? GemaPark provides an easy process for taking and managing bookings that gives you the ability to be consistent. This is key in becoming great. As you work on continually improving your offering you know it will be rolled out to all your customers by the system. From an easy online booking experience to great communications and an informed warm welcome, your customers will love it. Is your system more suitable for larger or smaller sites? Our system is very scalable and suitable for all sizes. We believe you should be able to start as you mean to go on and, as you grow, you shouldn’t lose site of the keenness to please you had when you started.
22 l
www.glampingbusiness.com
What geographical markets do you cover? GemaPark manages parks in the UK and Europe. Would there be a discount for several sites under the same company? Our pricing is simply based on the number of accommodation units managed by the company, regardless of how many parks. There are discounts as the number of units increases. How available is your customer service? Our phones are manned and answered by people based in the UK, usually within 3 rings. We also offer 24/7 support. How long are you tied into the contract? Our contracts are a minimum of 6 months to start and then a rolling month contract. How do you compare price wise to others on the market? We are competitively priced.