Human Resources Best Practices In order to maintain a motivated employee pool and to ensure fair administration of proper Human Resource (HR) Policy and Procedures, a written HR Manual must be in place. This Manual must adhere to current Best Practices and Procedures that are lawful in the location of your business. The following list includes some of the must-have items in your HR Manual, but is not an all-inclusive list for your business, as each business has some specific policies (ie., leave of all kinds.) • • • • • • • •
Mission Statement to include purpose of HR Manual and non-discrimination clauses Orientation and Training Objectives Employment Policies (such as Attendance, Tardin ess, Sexual Harassment, etc.) Job Performance Evaluation to include expectations in all areas (customer service, phone courtesy, hygiene, etc.) Hours, Pay, Overtime, Vacation, Sick Leave, FMLA (Family and Medical Leave Act) All items relating to payroll Resignations; both voluntary and involuntary A policy as it relates to company Email, Internet Usage, Social Media, etc.
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Benefits – Health, Dental, Vision, 401k, Workers’ Compensation, Life or Disability Insurance (if any of these are offered) Facility Policy & Practices to include Safety Program, Accident Reporting, Emergency Proce dures (Bomb Threat, Robbery, Medical Injury/Illness, Fire, Weather etc.), Workplace Violence, Solicitation by employees/outside sources Smoking Policy Drug and Alcohol Policy Notebook of HR, Safety Reporting, etc. Forms Safety Data Sheet Notebook with all up to date chemicals being used in the facility HR Handbook Receipt Form (to be signed and maintained throughout the employee’s tenure)
It may be beneficial to seek outside consultation if you feel the production of the aforementioned documents can’t be produced in house by your HR Specialist. It might also be advisable to have your attorney review your program before implementation.
(This document is for consultative purposes only and should not be viewed as the legal requirements of any Human Resource Program)
