HUMAN RESOURCE MANAGEMENT STANDARDS The discipline of Human Resources is one of the most important aspects of a company. If there is not good direction for the Staff then it is hard to achieve a common goal. It is important that a good HR Manual cover everything from minimum Legal Standards to Organizational Value Promotion. The following outline will give you direction on setting or tweaking your program. The intent of HR Management policies and standards is to create a workplace where: • It can be assured that minimum legal require ments are being met. • Best practices appropriate to the organization can be documented and implemented. • Management decisions and actions are con sistent. • Employees and the organization are protected from the pressures of expediency (conve nience). • The organizations values are promoted.
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HR Management Policy Framework
a. HR Management policies are formalized and documented. Policies should include those issues that stipulate the work requirements and actions of employees. These policies should include: i. Employment Policies, Recruitment and Hiring ii. Non-Discrimination Clause iii. Age and Citizenship Requirements iv. Orientation and Training v. Probationary Period vi. Employee Performance and Evaluation vii. Work Schedules viii. Standards of Conduct ix. Customer and Team Practices, Service and Care (including handling complaints) x. Telephone Courtesy xi. Management and Employee Relations xii. Team Meetings, Teamwork, and Communica tion xiii. Employee Benefits
