March 2010 by Peterborough Chamber of Commerce

March/April 2010

the

Vol 3 Issue 2

2010 chairâ&#x20AC;&#x2122;s

Message inaugural

Meeting

2010 new board

Members

workplace

Harassment & Bullying in the workplace a monthly publication of

onthecover:

2010 Board Chair, Arlynn Dupuis P.M. Agreement #40052226 If undeliverable, return to: 175 George Street North, Peterborough, ON K9J 3G6

Business Solutions

Not everyone can say their services were created with business owners in mind. Good thing we can. Our services were made for business owners – offering great quality at great value. Plus, our customer service team works where you do, right in your community. And did we mention there are no installation charges1 or hidden fees?

Business High Speed Internet

Business Phone

Fast reliable and Fast, d secure with: • Speeds up to 16 Mbps2 • Free suite of security services • 24/7 local business technical support

All i l i pricing All-inclusive i i with i h no hidden fees for: • Up to 12 lines with line hunting 3 • Unlimited calling in Canada and the U.S. • The most popular calling features including Voicemail

Call: 1-866-COGECO-B (1-866-264-3262) Visit: MadeForYourBusiness.ca Some restrictions may apply. Applicable where Cogeco Business Phone service is available. The customer must not use this service for telemarketing (including without limitation charitable or political solicitation or polling), autodialling, continuous or extensive call forwarding, fax broadcasting or fax blasting. Offers and regular rates may change at any time without notice. Price excludes applicable taxes. 1. This is a limited time offer for standard installation charges, subject to change at any time without notice. All installations of Cogeco Business Phone, for first and additional lines, are free for both new and existing Cogeco customers. Network access fees may apply. 2. Download speeds can vary with Internet traffic, server or other factors. 3. Compatible with most telephone key systems.

yourstaff Stuart Harrison Ext. 202 General Manager Cynthia Hamu Ext. 201 Office Manager Shelley Gauthier Ext. 204 Administrative Assistant Anne Arnold, CSP Ext. 200 Membership Services Manager Cathy Martin Ext. 214 Event Coordinator/Marketing Assistant Lindsay Walker Ext. 210 Front Line Coordinator Krista Laidley Ext. 205 Licensing Supervisor Reception Ext. 0

yourboard

executive/finance Arlynn Dupuis Chair Ayotte Dupuis O’Neill Mary LaRocque Past-Chair Marlin Travel Tony Smith Vice-Chair Tristone Media Group Jef Dueck Treasurer 91.9BOBFM/Country 105/Energy 99.7 Stuart Harrison Secretary Greater Peterborough Chamber of Commerce Betty Johnson Director-At-Large Century 21 United Realty Drew Merrett Director-At-Large Merrett Home Hardware Building Centre

directors Jason Becker BDO Canada LLP Paul Bichler The Eco Laundry Room Bob Doornenbal The Peterborough Examiner Brad Hilker Peterborough Regional Health Centre Jim Hill Pan-Oston Limited Patric Marren Nationwide Barter Kamran Qayyum Siemens Milltronics Process Instruments Inc. Lisa Smith United Way of Peterborough & District

4 5 6 8 10 16 17

inside

Message from Your 2010 Chair

Inaugural

regular features

2010 Board

Board New Board members

Workplace Investigating harassment & bullying

Upcoming Events Chamber News from the CCC & OCC

on the cover

catering/meetings

marketing

member matters

new members

chamber events - breakfast club - club laurus - business after hours

benefacts

here’s my card

the voice of business

Gala Rocky Mountain Romance

editor shelley gauthier Managing editor cynthia hamu DESIGN treehouse studio Cover Photo miranda studios Printing commercial press

contributors

Mayor Paul Ayotte City of Peterborough Karl Moher Douro-Dummer Deputy Reeve County of Peterborough Herma van Beek Peterborough County Federation of Agriculture

The Greater Peterborough Chamber of Commerce 175 George St. N. Peterborough 705.748.9771 www.peterboroughchamber.ca

Arlynn Dupuis Arlynn Dupuis is a partner in the law firm of Ayotte, Dupuis, O’Neill and is the 2010 Chair of the Board.

www.berkeleyintelligence.com

appointments

Robert Woodman

Additional Contributors include:

Robert Woodman is the President, Investigator and Certified Fraud Examiner with Berkeley International Intelligence Inc. in Lakefield. 705-652-9090

Jason Becker, BDO Canada LLP Paul Bichler, The Eco Laundry Room Jim Hill, Pan-Oston Limited Lisa Smith, United Way of Peterborough & District Please see the subsequent pages for photos and brief biographies of these new Board Members.

Chair’smessage

byArlynn Dupuis, Ayotte Dupuis O’Neill

Turning Adversity into Success 009 was a challenging year for the Chamber and I suspect, given the economic climate of the past year, for many of our members. However, a recent article in The Walrus magazine about the Canadian Olympic Committee’s “Own the Podium” program reinforces the idea that adversity and the challenges that come with it can be the catalyst for success. In Montreal in ‘76 and Calgary in ‘88, Canada did not win a single gold medal. We are the only nation ever shut out at its own Olympics and we’ve done it twice. When the 2010 Winter Games were awarded to Vancouver and Whistler, the COC (with a great deal of financial assistance from the Government of Canada and many corporate sponsors) decided that hosting and participating were not enough. We wanted to win and launched the Own the Podium program, disbursing $117,000,000.00 aimed at launching our athletes to the top of the medals podium.

2002 Canadian Olympians who reported that “they were being beaten by athletes who had better suits, or better runners on their bobsleds, or better skis, because the manufacturers were giving the best ones to other countries”. There are lessons here for all of us who want to better our businesses. I can see two, but I’m sure many more exist:

The money has been directed towards traditional needs such as better coaching and training camps for our athletes. However, funding has also been directed toward more innovative and technological advancements. According to The Walrus, the reason so much money has been spent on this research is largely due to the

Recycle your laser cartridge and save up to 50%

SAVE UP TO

Lesson #1: Listen to those who are “in the trenches”. After Canada’s poor showing at the 2002 Olympics, the COC went back to basics and set up debriefing meetings with its athletes to try to find out what caused our poor showing and how it could be fixed. As a business owner, take the time to speak with your customers, clients, employees etc. about the services you provide and how they can be improved upon. It would have been easy for the COC to make assumptions but instead it asked the questions of those who were directly experiencing the problems and, as you will see below, the answers were simple and surprising.

[compared to buying new]

• HP • Lexmark • Brother • Samsung • Canon • Dell

without sacrificing quality, reliability or page yield.

Ask about our member to member pricing Contact Roger Chong roger@allgreenink.ca AllGreenInk.ca is proud to support local non-profit community organizations.

thevoiceofbusiness

www.allgreenink.ca 705.742.6841

Lesson #2: Don’t keep doing the same things over and over and expect different results (Einstein’s definition of insanity!). After the 2002 debriefing, the COC realized that our athletes were disadvantaged not only by a lack of funding in the traditional coaching and training areas but also by a lack of funding

to “science of sport”. The COC became more innovative and initiated research into such things as snow and ice friction and the creation of wired ski helmets and sleeker speed skating suits. After identifying the problem the COC tried something new. While the 2010 Games don’t begin until mid-February it has already been predicted that Canada will win more combined medals than any other country, including several gold. Here at the Chamber, we are facing our own challenges. As our members know, in the fall of 2010 we will no longer be providing licensing services. This represents a significant loss of revenue for our Chamber, revenue that must be replaced. To meet this challenge we have a great base, with a strong staff, diverse board and clear financial understanding of our assets and what lies ahead. We are utilizing the lessons outlined above. In December several “think tank” meetings were held with members throughout our community to set a working list of avenues the Chamber may take in meeting our revenue expectations. Over the course of the next few months, Chamber board and staff will be pursuing new ventures and, as revenue generating through licensing is no longer a possibility, we will be creating new initiatives. As incoming Chair, I have every confidence we will meet this challenge. Let the games begin.

Inauguralmatters

he 2010 Inaugural Meeting was held at the Annual Board Retreat, where the 2010 Board Chair, Arlynn Dupuis, was sworn in by Mayor Paul Ayotte. Your 2010 Board of Directors are: Executive:

Chair

Past-Chair

Vice-Chair

Treasurer

Secretary

Arlynn Dupuis

Mary LaRocque

Tony Smith

Jef Dueck

Stuart Harrison

Ayotte Dupuis O’Neill

Marlin Travel

Tristone Media Group

91.9BOBFM/ Country 105/ Energy 99.7

Greater Peterborough Chamber of Commerce

Director -At-Large

Betty Johnson

Drew Merrett

Century 21 United Realty

Merrett Home Hardware Building Centre

Directors:

Appointees:

Jason Becker, BDO Canada LLP

Mayor Paul Ayotte, representing the City of Peterborough

Paul Bichler, The Eco Laundry Room Bob Doornenbal, The Peterborough Examiner Brad Hilker, Peterborough Regional Health Centre Jim Hill, Pan-Oston Limited

Karl Moher, Douro-Dummer Deputy Reeve, representing the County of Peterborough Herma van Beek, representing the Peterborough County Federation of Agriculture

Patric Marren, Nationwide Barter Kamran Qayyum, Siemens Milltronics Process Instruments Inc. Lisa Smith, United Way of Peterborough & District

The Chamber is thrilled to welcome four new Board Members to this esteemed group of individuals. They are: Jason Becker; Paul Bichler; Jim Hill and Lisa Smith. Please see the subsequent pages for photos and brief biographies for each of these new Board Members.

onthecover: 2010 Board Chair, Arlynn Dupuis This month’s cover features our 2010 Chair, Arlynn Dupuis of Ayotte, Dupuis, O’Neill. Read her message to the Chamber members on page 4.

thevoiceofbusiness

boardmatters New Board Members

Jason Becker:

Paul Bichler:

Jim Hill, CMA:

Lisa Smith:

Jason Becker is a Partner in the Peterborough office of BDO Canada LLP. Jason received his Chartered Accountant (CA) designation in 2000 and his Certified Financial Planner (CFP) designation in 2003. Jason has over 12 years of experience providing accounting, advisory and tax planning services to clients in a wide range of industries including manufacturing, construction, education, health care and non-profit organizations.

Paul was born in Toronto and has a B.Sc. in Finance and Economics from LSSU in Sault, Michigan. He has worked for Ford Credit, Hyundai/Kia and Samsung. He has also been an entrepreneur in the trucking industry, bottled water and along with his business partners, Brant Kelso and Natasha Bick -Kelso he co-founded The Eco Laundry Room, an environmentally friendly coin laundry, that has been in operation for over two years in Peterborough and they are opening a new laundry in Toronto in January 2010. Paul has lived in Peterborough for three years and is also active in politics.

Jim is currently the V.P. Finance and Administration at Pan-Oston Limited. in Peterborough and serves on the Peterborough Theatre Guild as Finance Manager. He has served on several local not-for-profit boards as well as on the United Way Fund Raising Committee and as a Junior Achievement Advisor.

Lisa Smith graduated from Trent University in 1999 with an Honours Bachelor of Administrative Studies and also holds a Certificate in Human Resource Management from Fleming College. Lisa has worked in the non-profit sector for 11 years specializing in program management and organizational development. Lisa is currently the Director of Organizational & Community Development with the United Way of Peterborough & District and is responsible for United Wayâ&#x20AC;&#x2122;s community investment projects, which seek to build stronger community, leaders and organizations. Prior to coming to United Way, Lisa worked as a Program Manager for organizations focused on building economic opportunities for rural communities.

Jason is an active member of the community. Currently he is the past president of the Kinsmen Club of Peterborough and previously he was the treasurer for both the Festival of Trees and Kawartha Child Care Services. Jason has been married to Martha for 14 years and they have two children â&#x20AC;&#x201C; Josh, 11 and Ali, 9.

thevoiceofbusiness

He was part of the successful start-up and eventual sale of QuadrAlliance Inc. In 2002 Jim and three partners formed Complete Retail Solutions, Inc., growing the company to become a major competitor in the Canadian retail fixture sector. In 2006, the start-up company became equal partners with Retail Logic in the ownership of the Canadian operation of Pan-Oston Limited. Jim and his wife Vedra raised their two children in Lakefield.

Most recently, Lisa developed an online certificate program, in partnership with Fleming College, in Notfor-Profit Leadership, and is currently the professor for this program.

catering/meetings No Ties Required Viamede Conference Resort When it comes to corporate events, Viamede Conference Resort & Spa offers a twist on the ordinary. Not only are the events customized to meet every situation, the Resort offers a laid-back approach to corporate events. Don Bennett, owner of Viamede Resort, offers an insight into their philosophy. “For years, companies have had ‘open door’ policies – where anyone could visit the boss at any time with concerns or ideas. At Viamede, this open door concept translates into meetings where people can get to know one another in a relaxed atmosphere.” After a productive morning of learning about new products, corporate philosophy or vision, team-building activities take the employees back to the basics of having fun. Bennett says, “Companies are going back to investing in their people to build

NO TIES REQUIRED

s Flexible Meeting Space s Unique & Fun Team Building Activities s Choice Accommodations s Customize Service

loyalty, camaraderie and a sense of ownership. Team building is an effective way to start this process.” Businesses have choices at Viamede Resort for their functions. Meeting rooms can be set up for break-out sessions for up to 40 people; the main dining room can be utilized not only for meals, but also for presentations for groups of 100; and the Boathouse Restaurant with its pub-like atmosphere lends itself to an evening of social networking. Previous corporate clients agree that when an employee has an opportunity to “take off the tie”, the return on investment is a productive workplace.

3 Hot Spots All in One Place!

Peterborough’s

251 George St. N., Peterborough

Riley’s

705 654 3344 žwww.viamede.com

Olde Towne Pub Wing Night Daily Specials Fireplace Lounge Live Entertainment 7 Days a Week

(705) 750-0375

The Junction

Petrina’s

Entertainment Complex Nightclub Meetings and Banquets Wedding Receptions Jack and Jills Private Rooms

Taps & Billiards Rooftop Patio Corporate Events 20 Pool Tables Fully Licensed

(705) 743-0550

(705) 750-1445

Peterborough Golf & Country Club

Offering Members a Sense of Community Since 1897

“Memberships Available” Be sure to book your special event with us... • Weddings • Receptions • Corporate Events • Meeting Rooms • Functions from 10-200 Persons

1030 Armour Rd. www.ptbogolf.com

743•5010

Conferences & Meetings

4-Season Banquet & Catering Facility “Enjoy Peterborough’s Finest” Exceptional service and inspiring surroundings, you can look forward to productive meetings and effective corporate planning sessions.

705.743.3737 777 Clonsilla Avenue, Peterborough, ON Contact: Wayne Umphrey

catering@kawarthagolf.ca

We endeavour to be Peterborough and area’s number one choice for catering excellence and customer satisfaction. We’re excited to announce our new website...

www.cateringplus.org

705-876-6399

thevoiceofbusiness

workplacematters

byRobert Woodman, Berkeley International Intelligence Inc. Investigating “Harassment/Bullying” In The Workplace

orkplace investigations at times are laden with complications which present unique challenges for management, necessitating difficult decisions to be made. A good investigator must possess a solid understanding of due process requirements, as well as excellent communication skills, a lack of which would most certainly result in a shabby and inferior investigation. In Ontario Superior Court case Stone v. SDS Kerr Beavers Dental, it was reported the judge found in favour of the Plaintiff, who was terminated with cause for engaging in sexual harassment. The judge determined the workplace investigation was “flawed”, as it was conducted by an inexperienced HR employee, and the sub-standard investigation played a significant role in the Plaintiff’s termination. The court was especially concerned that the accused was not afforded the opportunity of explaining his actions or rectifying the situation. The Plaintiff was given only a very vague description of the harassing behaviour and the complainants were not identified. Corporate management / HR Professionals should be proactive by including the following checklist in the “Security Procedures” section of the company’s policy & procedure handbook / manual to ensure proper protocols are followed and thorough investigations are conducted in order to obtain airtight conclusions, thus avoiding potential costly litigation. Evaluate the complaint Be mindful that not all anonymous complaints warrant an investigation. If you have a reluctant complainant, consider alternate solutions that may not involve an investigation, such as a transfer to a different department or location, or perhaps additional education and training.

thevoiceofbusiness

Choosing an investigator It is recommended that Corporate Counsel not be involved in the investigation process. It could be a representative from HR, but in most instances, it should be an external experienced and impartial investigator.

Avoid delay The investigation, followed by the decision making process, must be carried out expeditiously, with the decision communicated to the complainant and the accused without delay. Delay causes disruption in the workplace.

Investigation scope Control the scope of the investigation, which can easily grow and take on a life of its own. An overly broad and unstructured investigation tends to cause more disruption in the workplace, takes more time and becomes quite costly.

Provide support Morale is an essential component within any organization. Management should provide emotional support to all participants by recommending the company EAP or suggesting a paid leave of absence.

Full disclosure The investigator must be cognizant and respectful of the rights of both the accused and the complainant throughout an investigation. Both parties must be made fully aware of what is being said about them. All allegations and the identity of witnesses must be disclosed. Legal representation Although it is an internal investigation, Counsel for the complainant, the accused and even witnesses should be permitted to participate by being present during questioning. Denying an accuser’s request to have their counsel present may be misconstrued as being unfair and highhanded. One caveat; Counsel’s participation should be restricted to prevent them from interfering with the conduct of the investigation.

Evaluate employer action In the event the investigation reveals the employer condoned the accused’s behavior without taking action, this must be a consideration in evaluating the conclusions and deciding the proper corrective action. Education Distribution of the company’s “harassment policy”, together with in-house training, should be an ongoing process. Redistributing the policy every six months or during each performance review reinforces the message with all employees. Choose discipline carefully There are different levels of harassment severity and termination is not always the best actionable route to take. Keep in mind, dismissed employees have the sympathy of the courts on their side, and when determining whether an employee who is found guilty of harassment should be dismissed with cause, a contextual analysis will be adopted.

marketing It is time to refresh your stale marketing? By Brian Stephenson, Creative Director, Treehouse Studio Have a look at your current marketing material. Are your ads, flyers, brochures, website or any other marketing programs collecting dust? If so, it could be time to refresh your business image. Keeping a strong marketing brand is more important than ever, as clients are less likely to be brand conscience than 10 years ago. Now prospective clients have become more marketing savvy, and look to find who is adapting to them (by selling directly to them). Re-evaluate who your target market is and compare it to when you first started. Has it changed? Are they older or younger? Up-scale or more down to earth? Should my message be broader or more narrow? Look at other areas of your business with your marketing or creative professional to make a more informed decision.

What are your options? You can start from scratch, and make everything look new; or it could be as simple as re-writing your marketing material. Remove outdated information for something more current or update old photos. Even changing the format can make a big difference. Remember… your competitors could be doing a better job at marketing their services or products to your clients. Brainstorm and work with a creative professional who can help you target your client base, revitalize your business image and keep you looking fresh. It will be the best decision you make this year!

Grow your business.

10% OFF our Creative Services for all members. Contact us and see how we can grow your business. Brian Stephenson, Creative Director

Don’t miss out on your opportunity

t 705 930-5426 e brian@treehousestudio.ca

Event Digital Productions

Myke Parrington

Documentary Media Promotional Media Special Events Training Media

705-875-0111 event_digital@me.com

youradhere

Output Format to: DVD or WEB ready

• Inform your fellow chamber members with industry news that could help them in their day to day operations, and help promote yourself with up to 240 words • Reach over 1000 members of the Chamber, plus members of Sales & Ad, Women’s Business Network, Kawartha Manufacturers Association, Home Builders Association, plus major industrial and non-industrial employers • $150 / mo. with a 6 month commitment

Call Anne Arnold to book your spot, first come-first served. Anne Arnold, CSP Embroidery Setup up to 5,000 stitches until April 30, 2010

Membership Services Manager

Phone (705) 748-9771 x200 Fax (705) 743-2331 Toll Free (877) 640-4037 Email anne@peterboroughchamber.ca 175 George Street North Peterborough, Ontario, Canada K9J 3G6 www.peterboroughchamber.ca

thevoiceofbusiness

March Upcoming Events... businessafterhours tuesday, march 2

, 2010

Peterborough Square featuring The Peterborough Festival of Trees & Manpower Services Canada Ltd (*Please register at Festival of Trees store front - lower level, off Simcoe Street staircase) location: Peterborough Square, 360 George Street North time: 4:00 - 6:00 pm cost: Free, compliments of OLG Slots at Kawartha Downs please note: Pre-registration is required for this event.

breakfastclub tuesday, march 9 , 2010 th

location: Carousel Restaurant, 116 Lansdowne Street East guest speaker: Amy Simpson, MicroAge Technology Solutions time: 7:30 am cost: Pay for your breakfast please note: You do not need to register for this event.

Proud of Our Past, Positive About Our Future

Peterborough Omemee • Bobcaygeon

(705) 742-4245 • 1-800-387-1627 www.darlinginsurance.net

121st annualgeneralmeeting & Political Power Hour tuesday, march 23rd, 2010

Details: Agenda includes the 121st Chamber Annual General Meeting plus the Political Power Hour with all four levels of government represented, along with a special presentation from the Honourable John Milloy, Minister of Training, Colleges and Universities, and Minister of Research and Innovation. City, County, Provincial and Federal representatives will each give a ten minute presentation, followed by a question and answer period. date: Tuesday, March 23rd location: Holiday Inn Peterborough Waterfront time: 7:30 am – 9:30 am cost: $20 Members, $30 Non-Members + GST please note: Pre-registration is required for this event.

clublaurus thursday, march 25 , 2010 th

location: The Historic Red Dog, 189 Hunter Street West guest speaker: Nicole Truman, GPA EDC time: 5:00 - 7:00 pm cost: Free, compliments of The 2nd Floor Lounge & The Historic Red Dog please note: Pre-registration is required for this event.

thevoiceofbusiness

April Events: businessafterhours tuesday, april 6 , 2010 th

Peterborough Lions Club Community Centre & Rayco Refrigeration Peterborough Ltd

Need to get your busiNess roariNg? We make commercial mortgages our main focus

location: 347 Burnham Street, Peterborough (East City) time: 4:00 - 6:00 pm cost: Free, compliments of OLG Slots at Kawartha Downs please note: Pre-registration is required for this event.

• Competitive rates • Flexible payment options • Local credit approvals

breakfastclub tuesday, april 13 , 2010

w w w. k a w a r t h a c u . c o m

location: Carousel Restaurant, 116 Lansdowne Street East guest speaker: Sofie Andreou, Sofie Andreou & Associates time: 7:30 am cost: Pay for your breakfast please note: You do not need to register for this event.

clublaurus thursday, april 22

, 2010

location: The Historic Red Dog, 189 Hunter Street West event: Downtown Scavenger Hunt time: 5:00 - 7:00 pm cost: Free, compliments of The 2nd Floor Lounge & the Historic Red Dog please note: Pre-registration is required for this event.

Looking Ahead:

businessafterhours tuesday, may 4 , 2010 th

Peterborough Kia

location: 238 Lansdowne St. East time: 4:00 - 6:00 pm cost: Free, compliments of OLG Slots at Kawartha Downs please note: Pre-registration is required for this event.

39th annualgolftournament wednesday, june 9th, 2010

location: Kawartha Golf & Country Club time: Lunch 11 am – 12:45 pm, Shot gun start 1:00 pm cost: $150 + GST per person sponsord by: Cabinetree please note: Many sponsorships opportunities available. For more information contact Cathy at 748-9771 ext. 214 or email at cathy@peterboroughchamber.ca

registrationinformation Unless otherwise specified, registration is required for all Chamber events. To register, please call 748-9771 Ext. 0 or email register@peterboroughchamber.ca

Wednesday March 3rd

Holiday Inn Peterborough Waterfront 6-7 p.m. – Social Hour, 7 p.m. – Dinner 8 p.m. – Guest Speaker

Edward Loyst, CEO & Executive Chairman, Franchise Bancorp Inc. Living Lighting was founded in 1968 by Edward Loyst, Chairman and CEO of Franchise Bancorp Inc. The TSX listed multi concept franchise company owns Living Lighting, Rafter Home Stores, Panhandler Shoppe, Global Pet Food stores and Ryan’s Pet Foods. Living Lighting grew into Canada’s largest chain of franchised residential lighting stores. Mr. Loyst is a director of several companies including Aragorn Holdings Ltd., Index Gift Imports Ltd and Indian River Reptile Fund. He is a co-founder of the Canadian Association of Franchisors and served as chairman for 5 years as well as a director of the Retail Council of Canada and as a chairman of their franchise committee. Edward will be addressing such issues as entrepreneurship, franchising your business, and surviving a bank attack. You won’t want to miss this one!!

Next Month – Wednesday, April 7th

Christine Magee,

President & Co-founder, Sleep Country Canada

You can register for these events by visiting our WBN website at www.womensbusinessnetwork.net Cost is $35.00 per person and must be prepaid. Guest registration for March’s meeting is Thursday, February, 23, 2010. Don’t miss out on these wonderful opportunities. Promoting and supporting women in business through personal and professional growth opportunities.

thevoiceofbusiness

MEMBERmatters headlines

Changes to the Voice of Business If the expression “less is more” is true, then the Voice of Business magazine is for you! The Chamber’s popular magazine will be published bi-monthly in 2010 and will feature more pages, more editorial, and new advertising features. For advertising information, please contact Anne Arnold at 748-9771 Ext. 200 or email anne@ peterboroughchamber.ca

The Urn Gallery Offers Handcrafted Urns

The Urn Gallery carries a line of wooden cremation urns that are handcrafted here in Peterborough by Dan Woods. Using both domestic and exotic woods, Dan creates unique one of a kind and affordable urns. Check out the designs at www.theurngallery.ca at the Urban Crafters Market in Portage Place or call 705-743-2755.

david’s Opens on George Street

For those of you who love to check out new restaurants, you can try david’s on George Street. Owner Mary Pappas promises a variety of international and European entrees in a casual fine dining atmosphere. david’s is located at 25 George Street, which is at the corner of George and Lake. Call 705-740-9191 for more information.

40 Years Combined Experience in Bo Pizza

Trish Mock and Richard Chaplin just purchased Bo Pizza in the fall. The business is located at 2695 Marsdale Drive, across from Beavermead Park. The couple has a combined 40 years experience in the business, they’ve added to the menu which now features pizza, pasta, subs, pitas, salads and wings, and they are giving the place a new look. Eat in, take out, or delivery, full details are online at www.bopizza.com

New Partner forms McGillen Keay Law Offices

Robert C. McGillen C. Ian Keay Continuing the Practice of P. DOUGLAS GALVIN

Robert McGillen is pleased to announce his association with Ian Keay and the formation of their new law firm practicing in the following areas:

real estate - wills - estates - corporate law

Robert McGillen Law Office is pleased to welcome Ian Keay to the law practice. Effective January 1st the firm is now known as McGillen Keay. Ian Keay will practice primarily in the areas of real estate, wills & estates, and corporate law. The law office will remain at 347 Charlotte Street, call 705-748 2241 or email bob@mcgillenlaw.com

Makeover Complete for Historic Red Dog

The Historic Red Dog has completed its makeover by partnering with Shawn Stephenson and Brian McAllister, owners of Buster Rhino’s Southern BBQ. Michael Skinner, CEO of Kawartha Entertainment Group, The Rooster and the 2nd Floor Lounge, says the new partnership allows the Red Dog to offer great pub fare, 24 taps, 18 scotches, and a 100 inch HD Screen. The Red Dog is located at 189 Hunter Street. Call 705-872-4530 for more information.

Soehner Displays and Exhibits Inc. Awarded Readers’ Choice Award

Soehner Displays and Exhibits Inc. was awarded the 2009 Durham Times Readers’ Choice Awards for Display Equipment. Soehner Displays is located at 2 Price Street in Brooklin. For more information, please call (905) 665-7847 or visit them online at www.soehnerdisplays.com

Monarch Charter Services Inc. Expands Their Fleet

Monarch Charter Services Inc. has recently added Lincoln Stretch Limousines to their fleet of vehicles. With the addition, they are now providing “entertainment transportation” guaranteeing the same high quality of service that their customers have grown accustomed to. Their office has also moved to 2806 Meadowview Road in Peterborough. For more information, please call 705-743-3230 or visit them online at www.monarchcharters.com

civil litigation - family law bob@mcgillenlaw.com ian@mcgillenlaw.com

Bus. 748-2241 Fax. 748-9125

thevoiceofbusiness

P.O. Box 1718 347 Charlotte Street Peterborough, ON K9J 7X6

Does your business have some new and exciting news to share? If so, please submit your information (approximately 75 words) to editor@peterboroughchamber.ca by the 1st of the preceeding month for inclusion in the next month’s issue (i.e. February’s newsletter, January 1st deadline). Please note that information will be printed at the General Manager’s discretion.

newmembers

 please utilize their services whenever possible 

welcome to our new members who joined the Chamber from Dec. 8, 2009 - Feb. 9, 2010

Advanced Moving and Storage Inc.

Lindsay Broadband Inc.

Smitty’s Consulting

Creative Life Coaching

Eileen Madder, Manulife Securities

Swish Chalet

Transportation/Trucking & Freight Forwarding Michelle Etchells (705) 741-0553 Coaching - Corporate & Personal Kelley Mazda (705) 743-7778 www.creativelifecoaching.ca

david’s

Manufacturing - Consumer Products David Atman (705) 742-1350 www.lindsaybroadbandinc.com Financial Consulting, Planning & Services Eileen Madder (705) 741-5287

McGillen Keay

Consultants – Business, Management & Retail Joe O’Reilly (705) 749-3338 Restaurants & Catering Paul Cousins (705) 745-5577 www.swishchalet.ca

Restaurants & Catering Mary Pappas (705) 740-9191

Legal Services Robert McGillen, Ian Keay (705) 748-2241 www.peterboroughlawyer.com

Whitfield Home Improvements

King’s Crossing Tap & Grill

Plan to Inspire

Kawartha Claim Services

Siggi’s Helping Hand

Correction from last issue: phone number for Universal Painting 876-0086

Restaurants & Catering Kevin Isaac (705) 874-1234

Event Planning Ruth Greig (705) 768-5626

membertomember

savings program

Residential Construction Siegmar Buschhaus (705) 760-5855

Residential Construction Michael Whitfield (705) 872-2156 Insurance Bruce Patterson (705) 292-6901

Check out the downloadable flyer on the Chamber website at peterboroughchamber.ca for a complete listing of all the great savings you and your employees can enjoy by simply being a member of the Chamber.

NEW this month:  M & M Recycling and Disposal

Simply state that you are a member or an employee of a member

company of the Peterborough Chamber of Commerce at time of booking your bin and you will be given a 10% discount on all hauling rates within the greater Peterborough area. (705) 652 3505

 Marlin Travel

Offering 10% off all travel boutique items. 50 bonus Air Miles

reward miles per booking for any vacation package or cruise.

Mary LaRocque 705 748-6200 mary.larocque@marlintravel.ca www.marlintravel.ca/1239

thevoiceofbusiness

Chamberevents clublaurus