October 2009
the
Vol 2 Issue IX
of
business
small is big health
business continuity planning positive
positive thinking leaders a monthly publication of
onthecover:
The Tapestry of Small Business
P.M. Agreement #1471570 If undeliverable, return to: 175 George Street North, Peterborough, ON K9J 3G6
MARKETplace Just a Little Something Gift and Fruit Baskets for every season, reason and occasion! Pre-made or custom designed baskets to suit you and your budget.
OTONABEE ANIMAL HOSPITAL Mobile and In Hospital Care Emergency Service Available www.otonabah.com email:oah@bellnet.ca
Contact Jennifer Hancock at 705-748-4950
Peterborough
Wine and Art Show Saturday October 24th 2pm-10pm
Morrow Building Memorial Centre
3881 WALLACE POINT RD. PTBO. K9J 6Y3
to check for availablity and secure your spot contact: Anne Arnold, CSP 705.748.9771 x200
155 Lansdowne Street West
Wine Tasting Fine Art Sale 705.876.8542 WineArtShow.com Licensed event 19+ years only Please enjoy responsibly
Tickets $12 at the door
$2 from every ticket sale donated to Crossroads Safe Haven Campaign
This 1x1 unit could be yours. Call Anne today!
We still have the best rates in town!
Reduce Transaction Fees!
1.68%
(705) 743-4936
youradhere
www.justalittlesomethingon.com inquiries@justalittlesomethingon.com
New charges appearing on your merchant statement?
Meet the Chamber’s lace. New Marketp
for you to be seen Here is the location ber members and by over 1500 Cham Peterborough and business groups in the Kawarthas. (max. 4 connected For just $65 per unit t your business, units), you can lis al message each service or promotion month. nt for a 6 month Receive a 5% discou discount for a commitment, 10% ent. 12 month commitm 5-748-9771 x200 Call Anne Arnold at 70 d. first come-first serve to book your space,
$.09 1.79% When you belong to the Chamber of Commerce you have exclusive access to: • significant savings • up-to-date equipment • no keyed fee
• easy one-stop service • ask about gift cards • no application fee
Call Anne Arnold for your Chamber Membership Call Harold Mann for your First Data savings!
• deal with any bank • online transactions • no assessment fee on MasterCard
Anne Arnold 748-9771 x200
Harold Mann 1-705-731-7917
No Matter where you bank. If you are a member of the Peterborough Chamber of Commerce you should call us!
Celebration of your aChievement is as important as your aChievement!
Don’t Miss Out
Get Your Tickets October 21st, 2009 Trentwinds International Centre 5:30 - 10:00 pm
Tickets $60 + GST 00
Ticket order forms are available from the Greater Peterborough Chamber of Commerce, as a downloadable .pdf file on the website or by calling 705-748-9771 x0
www.peterboroughchamber.ca
yourstaff Stuart Harrison Ext. 202 General Manager Cynthia Hamu Ext. 201 Office Manager Shelley Gauthier Ext. 204 Administrative Assistant Anne Arnold, CSP Ext. 200 Membership Services Manager Cathy Martin Ext. 214 Event Coordinator/Marketing Assistant Lindsay Walker Ext. 210 Front Line Coordinator Krista Laidley Ext. 205 Licensing Supervisor Reception Ext. 0
yourboard
executive/finance Mary LaRocque Chair Marlin Travel Terry Merrill Past-Chair Holiday Inn Peterborough Waterfront Arlynn Dupuis Vice-Chair McGillen Ayotte Dupuis Tony Smith Treasurer Tristone Media Group Stuart Harrison Secretary Greater Peterborough Chamber of Commerce Jef Dueck Director-At-Large 91.9BOBFM/Country 105/Energy 99.7 Betty Johnson Director-At-Large Century 21 United Realty
directors Dick Crawford Crawford Building Consultants Bob Doornenbal The Peterborough Examiner Brad Hilker Peterborough Regional Health Centre Patric Marren Nationwide Barter Drew Merrett Merrett Home Hardware Building Centre Joel Parkes Pearlhead Productions Kamran Qayyum Siemens Milltronics Process Instruments Inc.
appointments
4 5 6 8 14
inside Business
regular features
Small is BIG
Health Business Continuity Planning
Positive Positive Thinking Leaders
on the cover
6
ecoflyers
7
member matters
10
new members
11
chamber events - breakfast club - club laurus
12
benefacts
15
here’s my card
16
13
Upcoming Events
the voice of business your chamber
managing editor cynthia hamu editor shelley gauthier DESIGN treehouse studio
News from the CCC
Cover Photo treehouse studio Printing commercial press
contributors Stuart is the General Manager of the Peterborough Chamber of Commerce and can be reached at 705-748-9771 x. 202.
Jackie Donaldson Jackie is the Health Promotor, Workplace Wellness with the Peterborough CountyCity Health Unit and can be reached at 705-743-1000 x 306
www.metateamsolutions.com
stuart harrison
www.pcchu.peterborough.on.ca
The Greater Peterborough Chamber of Commerce 175 George St. N. Peterborough 705.748.9771 www.peterboroughchamber.ca
www.peterboroughchamber.ca
Mayor Paul Ayotte City of Peterborough Karl Moher Douro-Dummer Deputy Reeve County of Peterborough Marg Dawson Peterborough County Federation of Agriculture
Debra Bannister MBA, PMP, CERT. AD. ED.
Debra is owner of Meta Team Solutions and can be reached at 705-657-1470.
bystuart harrison
businessmatters
t
Small is BIG, Chamber Survey Provides Insight The statistics are impressive - Small Business accounts for 98% of all businesses in Canada, small businesses contribute about 30% to Canada’s GDP, small businesses employ 48% of the total labour force in the private sector, and approximately 15% of all employed workers in the Canadian economy are self-employed! Our Chamber membership reflects the numbers with 71% of our members having fewer than 10 employees. Our Chamber services tend to reflect our membership as well. A recent survey of Chamber members serves to illuminate what the typical small business owner/ manager is looking for from the Chamber, and in turn for their business. The most common reasons for joining the Chamber was the opportunity to support the community, networking opportunities, access to business, community or government information, and the opportunity to reach the business community through our marketing vehicles such as our biweekly eNews feature, our monthly Voice of Business Magazine and our annual trade show and membership directory.
Looking for traction? ICE-RID +PLUS Premium ice melter with extended melting power • • • • •
Melts down to -31 C/-24 F Dust free formulation Instant traction Instant melting Granular formulation o
o
• • • • •
No roll or blow-away pellets Long-lasting Aqua coloured for high visibility Pail with snap lid Includes measure scoop
Clean-it™ enviroMelt The green choice • •
Patented formula melts down to -22 C/0 F Contains CMA (calcium magnesium acetate) that is gentle to
•
When used as directed it helps reduce the risk of corrosion and surface damage No need for gloves, goggles or other special precautions Inside it does not leave a trace Water soluble for easy clean up
• • •
o
SA UP TOVE WITH 30% S PRICI KID NG - See st for detaore ils!
4
o
Available @ Swish Clean-it™ Centre 2060 Fisher Drive, Peterborough ON (705) 745-5763 or visit www.swishclean.com
thevoiceofbusiness
Volunteering, sometimes considered another form of networking, is also an important component for a surprising number of Chamber Members. Just over 20% of respondents have volunteered for the Chamber in the last 12 months, and on average rate their satisfaction as 4.34 out of 5. Volunteers enjoyed meeting and working with other engaged professionals and felt well-supported by the Chamber staff. They were greatly satisfied by the experience and appreciated having had their work recognized by the Chamber. A striking observation was that 60.9% of respondents cited “opportunity to support the community” as a reason for joining the Chamber. Our advocacy efforts include the Prosperity Round Table initiative, which consists of individual Task Teams all working on local business issues. We also have a healthy working relationship with City and County Governments through our Policy Committee and the Government Affairs Committee, and we are active at both the Provincial and Federal levels of policy-making as well. Our THINK Positive Campaign also provided an important message to the general public about the recession, however it is an assumption that advocacy is what our members mean by “supporting the Community” so we will be doing more research in order to understand this important aspect of Chamber membership. Members want more practical workshops to be offered on skill-development or how to succeed in Peterborough, so our Program committee will be exploring new programming ideas along these lines. Finally, a large majority of respondents (82.7%) reported that they had had direct interaction with Chamber staff over the last year. A large majority of respondents (79.3%) gave the highest possible satisfaction rating for their interaction with Chamber staff, with the average rating being 4.71 out of 5. On behalf of the Chamber staff my thanks to the nearly 20% of our members who responded to the survey. It puts us on a solid footing as we continue to provide a relevant service for our members.
byjackie donaldson
i
Healthmatters Is Your Business Ready for H1N1? t’s on the television, it’s on the radio, it’s in papers and it’s on our minds: the Pandemic H1N1 2009 virus. While scientists closely monitor H1N1 to determine how Canadians will be affected by the virus’ second wave this fall, what is known for certain is this: prevention and preparation will go a long way toward lessening the impact. As individuals, we know to be diligent about washing our hands, sneezing into our elbows (not our hands), cleaning high-touch surfaces, staying at home if we are sick, and maintaining good health. But for those running a business, what does prevention and preparation for Pandemic H1N1 2009 look like? Fact: An influenza pandemic has greater potential to cause a rapid increase in illness and death than virtually any other natural threat. This will impact operations, employees and their families as absenteeism jumps, schools and day cares could close, and community facilities like restaurants, churches and theatres are shut down. Therefore it is essential that workplaces have a business continuity plan. At the foundation of business continuity planning is a priority task list that assumes potentially 35% of employees may be off ill or looking after ill family members. It is a proactive planning process that ensures that a business’s critical services or products are delivered during a disruption, that is, those items that must be delivered to ensure survival, avoid causing injury, and meet the legal or other obligations of an organization. Business continuity planning includes developing staff re-deployment lists, identifying alternate facilities, and other measures to ensure continuous delivery and thus organizational recovery when a pandemic (or emergency) has passed. In doing this it considers personnel, information, equipment, financial
Recycle your laser cartridge and save up to 50%
allocations, legal counsel, infrastructure protection and accommodations. Once the plan is in place, it needs to be routinely practiced so all staff is well trained and knows what to expect in a pandemic situation. As a business leader, it is critical to have a solid plan in place; one that maintains the health of your staff and your organization. For help creating your business continuity plan, use these resources: Business Planning Checklist for Pandemic Influenza (www.pcchu.ca) A Guide to Business Continuity Planning – Government of Canada (www.publicsafety.gc.ca) Canadian Centre for Emergency Preparedness (www.ccep.ca) Jackie Donaldson is the Health Promoter, Workplace Wellness, for the Peterborough County-City Health Unit
SAVE UP TO
50
%
[compared to buying new]
• HP • Lexmark • Brother • Samsung • Canon • Dell
without sacrificing quality, reliability or page yield.
Ask about our member to member pricing Contact Roger Chong roger@allgreenink.ca AllGreenInk.ca is proud to support local non-profit community organizations.
www.allgreenink.ca 705.742.6841
thevoiceofbusiness
5
by debra bannister
Positivematters
i
In Tough Times, It’s “Positive Thinking” Leaders Who Make the Difference n a recession when business leaders face what seems like an unprecedented number of challenges, human resources priorities can be dropped pretty quickly. Employee engagement, talent management and other employee concerns usually take a back seat to cost and risk management. However as business leaders our ability create an infectious environment of “positive thinking” that will pull us out of this recession. If employees are distracted, disengaged or believe their leaders have stalled in their careers (especially top performers), they aren’t likely to do what’s required to keep the organization moving forward. So what steps are critical to get us through tough time? Based on my experience (I’ve already thrived through two recessions), here’s a list of six key actions to benefit both your business and your workforce: 1. Lead by example: Commit to frequent, open and honest communications with employees, no matter what else is going on or how tough the messages are. Provide meaningful reassurance, a clear vision and realistic plan to help everyone weather the storm and get things back on track. 2. Think creatively about resources allocation: A common reaction to any economic downturn is to downsize to manage costs but this is rarely a good approach. Instead, challenge the talent you already have to find creative and more productive ways to help reduce costs and build new customer relationships. 3. Employ a more surgical approach: When looking at ways to realign your workforce, be careful to identify which jobs and roles are most critical to the business and evaluate the implications of the people and roles being
eliminated. Cutting too far or too deep can kill the company. 4. Consider opportunities to “up-skill” or upgrade talent: A downturn is the best time to build your competitive edge in the long term. You can do this by improving your internal talent or searching the market for talented professionals that have been recently laid off or let go. Learning circles can be fun and improve workplace relationships too. 5. Rethink compensation: As budget dollars get tighter, it is imperative to identify the high potentials and top contributors and ensure they receive the lion’s share of available compensation dollars. Link “positive thinking” with “positive improvements” with “positive rewards”. 6. Stay close to your key talent: The greatest action we can take right now as leaders is to create a consistent critical mass of “positive thinking” to keep employees focused, creative and productive. Research consistently shows that “positive” engagement and not money build strong emotional connections to the leaders and coworkers within a company. By taking the right actions, with the right degree of energy and skill we can keep our talent where it belongs and build a successful future for everyone.
Think Positive And The Sky’s The Limit!
onthecover: The Tapestry of Small Business... Featured from Left to Right: Alan Pinn, Owner - Visualeyez Creative Paul Bicknell, Owner - The EcoLaundry Room Dawn Tack, Owner - Gardens Plus Mike Watt, Owner - Plush, Flavour Fashion, (S.O.S.) Save our Souls Miranda Hume, Owner - Miranda Studios 6
thevoiceofbusiness
Our front cover features a number of small business owners in the Peterborough area. Stu Harrison’s cover story on page 4 celebrates small business and provides a few insights from a recent survey of Chamber members.
n Forum
ecoflyer
Tax Informatio
Celebration of your aChievement is as important as your aChievement!
the Brought to you by e nu ve Re of ry Minist
Don ’t Miss Out
Get Your Tickets
mber 17, 2009 Tuesday Nove p.m. 7:45 a.m. – 4:30 front
er terborough Wat Holiday Inn Pe N et re St ge or Ge 150 rtuntiy to: A unique oppo rs
October 21st, 2009 Trentwinds International Centre 5:30 - 10:00 pm
on semina • attend informati y tax information on ke • obtain valuable ms gra pro s and busines tario’s taxes • learn about On tions answered • have your ques
To Find Online Phone
00
Tickets $60
gister:
n and to Re More Informatio
venue www.ontario.ca/re ts’ en ‘Ev on click 1 866 ONT-TAXS ext. 11123 (1 866 668-8297)
Sponsored by:
&
For some businesses, a downturn is an opportunity to gain market share. Thus, we have introduced a new feature in our monthly Voice of Business Magazine and on-line. The Magazine is distributed not only to our over 1000 members, but members of the Women’s Business Network, Sales and Ad, the Homebuilders Associatio n and Construction Exchange and the Kawartha Manufacturers Association. Book today!
+ GST
Ticket order forms are available from the Greater Peterborough Chamber of Commerce, as a downloadable .pdf file on the website or by calling 705-748-9771 x0
www.peterboroughchamber.ca
The
ecoflyer will provide portunity you with an op er-style to send your fly ways message three e of for one low pric
$ 225
Call Anne and book today! Arnold, CSP Contact Anne e re, and reserv to find our mo e next issue. your spot for th
Get More, for Less! 1 As a .pdf file on ou r “ecoFlyer” page on our website. 2 As a text-based m essage and hyperlink in one of our bi-monthly email blas ts. 3 As a 1/6 page ad on the “ecoFlyer” page in our Magazine.
Plus...
You no longer have to print a flyer!
1 x 200
(705) 748-977
thevoiceofbusiness
7
October’s Upcoming Events... businessafterhours tuesday, october 6th location: Angels of Flight Canada Inc., 799 O’Brien Drive, Units 9 & 10 (close to intersection of Neal Dr. & Ashburnham Dr.) time: 4:00 - 6:00 pm cost: Free, Compliments of OLG Slots at Kawartha Downs please note: Pre-registration is not required for this event.
breakfastclub tuesday, october 13th location: Carousel Restaurant, 116 Lansdowne Street East guest speaker: Karen August of The Market Hall `Sneak Peek inside the New Market Hall’ time: 7:30 am cost: Pay for your breakfast please note: You do not need to register for this event.
Proud of Our Past, Positive About Our Future
Peterborough Omemee • Bobcaygeon
(705) 742-4245 • 1-800-387-1627 www.darlinginsurance.net
2009BusinessExcellenceAwards wednesday, october 21st location: Trentwinds International Centre time: 5:30pm cocktails, 6:30pm dinner and awards ceremony cost: $60.00 + GST please note: The Peterborough Business Excellence Awards recognize and honour local businesses that have demonstrated a passion for excellence. Don’t miss the fabulous evening, spotlighting businesses in 16 categories, plus the announcement of the Business Citizen of the Year.
clublaurus thursday, october 22nd location: The 2nd Floor Lounge, 172 Simcoe Street time: 5:00 - 7:00 pm cost: Free, Compliments of Nationwide Barter please note: Pre-registration is required for this event.
8
thevoiceofbusiness
November Events – Looking ahead: businessafterhours tuesday, november 3rd location: Kawartha Club Bingo, 1019 Clonsilla Avenue time: 4:00 - 6:00 pm cost: Free, Compliments of OLG Slots at Kawartha Downs please note: Pre-registration is required for this event.
Growing your business ...t o ge t h e r !
• Competitive rates on commercial loans and mortgages • Flexible payment options • Local credit approvals
www.kawarthacu.com
breakfastclub tuesday, november 10th location: Carousel Restaurant, 116 Lansdowne Street East guest speaker: Anita Record, The Canadian Cancer Society time: 7:30 am cost: Pay for your breakfast please note: You do not need to register for this event.
Proudly Presents: Tosca Reno
newmembers’reception thursday, november 19th For all new members since April 2009. Come out and network with fellow new members, meet the Board of Directors and utilize the available table space to display your products/services. Please call Cathy for availability at 748-9771 ext. 214 or email cathy@peterboroughchamber.ca location: Chamber of Commerce Boardroom time: 4:00 pm – 6:00 pm cost: Free please note: Pre-registration is required for this event.
clublaurus thursday, november 26th location: The 2nd Floor Lounge, 172 Simcoe Street guest speaker: Tim Macdonell of Elite Sports Tours Inc. time: 5:00 - 7:00 pm cost: Free, Compliments of Nationwide Barter please note: Pre-registration is required for this event.
author of The Eat–Clean Diet series
Wednesday, October 7th Holiday Inn Peterborough Waterfront 6-7 p.m. – Social Networking 7 p.m. – Dinner 8 p.m. – Speaker Tosca turned her life around at the age of 40, going from a frumpy, overweight and unhappy housewife to a bestselling author, fitness model and columnist - all through hard work, perseverance and Eating Clean. Tosca is the author of several books, writes a regular column for Oxygen magazine, and is a popular guest on radio and TV programs. Tosca is currently starting in her own TV show, Tosca: Flexing at 49. She has dedicated her life to Eating Clean, training, and helping others realize their own potential.
Coming:
Wednesday, November 4th
Formal Networking Evening & First Ever Direct Sales Fair. You can register for these events by visiting our WBN website at www.womensbusinessnetwork.net Cost is $35.00 per person and must be prepaid. Guest registration deadline for October’s meeting is Friday, October 2, 2009 Don’t miss out on these wonderful opportunities.
Promoting and supporting women in business through personal and professional growth opportunities.
Mark your calendars now for our 121st Annual Chamber Gala, being held on Saturday, February 6th, 2010! Details to follow….
registrationinformation Unless otherwise specified, registration is required for all Chamber events. To register, please call 748-9771 Ext. 0 or email register@peterboroughchamber.ca
CUSTOM BUILDERS Decks, Gazebo’s, Outdoor Structures Creating the ultimate backyard Paradise!
Free Consultation
705-799-7874 / 1-800-263-4774 Gary or Mary Anne Barnett www.hickorydickorydecks.com thevoiceofbusiness
9
MEMBERmatters headlines
Automated External Defibrillators (AEDs) Now for Sale at St. John Ambulance The Peterborough branch of St. John Ambulance now has Automated External Defibrillators (AEDs) for sale. Defibrillators dramatically increase the likelihood of survival for casualties of cardiac arrest. St. John Ambulance sells some of the best units on the market – Philips brand – and has some of the lowest prices. St. John Ambulance is also offering AED training to complement its first rate first aid and CPR training. The local branch of St. John Ambulance is part of the world’s oldest charity (910 years old and counting!), one of Canada’s and Ontario’s oldest charities (126 years nationally and 125 years provincially) and, locally, this year it is celebrating its 80th anniversary serving the community of Peterborough. For more information, please feel free to e-mail St. John Ambulance at sjapeterborough@bellnet.ca or call the office at 705-745-0331.
Naked Chocolate Now Open in Peterborough
Warren Eley has just opened Naked Chocolate at 382 George Street North. Warren describes himself as a professional chocolate artisan, and his store as an art studio. All of his chocolates are completely hand-made, using authentic imported Belgian chocolate, and fresh, all natural, and wherever possible local ingredients. Unique flavours include strawberry and aged balsamic vinegar, madras curry and coconut milk, and citrus ice with fresh lemon and mint leaves. Warren specializes in creating custom chocolates for weddings and corporate events. For more information, call Warren at 705-775-6253 (NAKD), or email nakedchocolate@nexicom.net.
New Owner for Smitty’s Family Restaurant
Marlin Travel Celebrates Five Years in Business
Paul Gammon Reopens Paul’s Auto Tech
New Canadians Centre Peterborough Hires New Executive Director
After 30 years, Smitty’s Family Restaurant is under new ownership. New owner, Peterborough native Todd Kralik, plans to introduce some new features, while holding onto past traditions. Improvements include preparing menu items from scratch, using fresh vegetables, and a gradual facelift that will make the décor fresher and cleaner. Smitty’s Family Restaurant is located at 139 George Street North, across from the Holiday Inn. For more information, call 705-741-3604. Paul Gammon is back! Many will remember the old Paul’s Auto Tech on Parkhill Road. Paul took a sabbatical and has now reopened as Paul’s Auto Service, located at 2629 Lakefield Road, just North of Trent University on the left. Paul offers a full service auto repair shop. Call 705-748-2555.
John Burgess Joins the MultiLink Team John Burgess has joined Lynn Hill’s MultiLink Team. John will provide support in the areas of customer support strategies, operations and process management, gross profit improvement, and HR management. For more information visit www. multilinkconsulting.com or call 705-8728357.
Dental Home Care Opens Clinic
Dental Home Care, the mobile dental hygiene service, has recently opened their own clinic at 277 George Street, Suite 206 where you can get comprehensive dental hygiene services. Visit www.dentalhomecare.ca for more information or call 705-741-5444.
Mary LaRocque of Marlin Travel is celebrating five years in business with the addition of a new travel boutique. You’ll find locks and luggage, travel converters, neck pillows, and all kinds of accessories. Plus with their new online service you can now get foreign currency delivered right to your door! For more information, visit www.marlintravel.ca/1239 or call 705-748-6200. Marlin Travel is located at 550 Lansdowne Street.
The Board of Directors of the New Canadians Centre Peterborough is very pleased to announce the appointment of Ziysah Danielle Markson as the new Executive Director of the organization. Ms. Markson competed with highly qualified applicants from the Peterborough and broader region to be awarded the position. The NCCP Board, Staff and volunteers look forward to working with Ms. Markson in her new role. For more information visit www.nccpeterborough.ca or call 705-743-0882.
Peterborough Hyundai Subaru Celebrates 25 Years
Congratulations to Steve Atkins and his staff at Peterborough Hyundai Subaru who are celebrating 25 years in business in Peterborough. The dealership is located at 1370 Chemong Road. For more information, visit them online at www.ptbohyundaisubaru.com or call 705-876-1224.
New Owners for American Express Travel Services
With a combined 75 years plus of travel experience, Liz Tulloch, Donna Fitzgerald & Melissa Harvey are pleased and excited to announce that they are the proud new owners of American Express Travel Services. They wish to thank all of their loyal clients and they welcome future clients to their full service travel agency on the corner of Charlotte & Aylmer Street. For more information call 705-745-2050. Does your business have some new and exciting news to share?
If so, please submit your information (approximately 75 words) to info@peterboroughchamber.ca by the 1st of the preceeding month for inclusion in the next month’s issue (i.e. February’s newsletter, January 1st deadline). Please note that information will be printed at the Editor/General Manager’s discretion.
10
thevoiceofbusiness
newmembers
welcome to our new members who joined the Chamber from Aug 10, 2009 – Sept 9, 2009 Amway Global Distributor Distributors Jack Shilling, Tamara Schilling (705) 931-6014 www.tschilling1.qhealthbeauty.com
Blue Jay Motel Accommodations Pravin Prajapati (705) 745-5205 www.bluejaymotel.ca
Central Limousine Services Charter, Taxi & Limousine Daryl Shaughnessy (705) 745-5376
Christina Robertson Photography
Gastle and Associates
Manufacturing - Consumer Photographers & Picture Framing Products Christina Scobie James Gastle (705) 875-0320 (705) 652-7059 www.christinarobertsonphotography.com www.gastle.com
DRA Americas Inc.
Green Eyewear Optical
Engineers & Engineering Consultants Andrew Holloway (705) 742-3721 www.draa.ca
Health Services Amanda Palmer (705) 775-3937 www.greeneyewear.ca
Employers First
Legal Services Mark Greco (705) 742-8946 www.ottlegal.com
Health and Safety Products Lisa Sinclair (705) 741-4777 www.employersfirst.ca
Sean Auger, Sales Representative/Flat Fee Realty Inc. Real Estate Agents, Brokers & Appraisers Sean Auger (705) 749-9292
Wholly Health Health & Wellness Nancy Duncan (705) 741-0562 www.whollyhealth.ca
OTT Legal Services
HOLIDAY FESTIVE LUNCHEON BUFFET From 11:30 am, November 24th until December 18th Only $12.95 per person, Perfect for your lunch or office Holiday Party, in our 19th Lounge Reservations for larger groups encouraged To view our impressive menu visit our website at www.kawarthagolf.ca
membertomember
Join us at Kawartha Golf & Country Club for our Daily
savings program
please utilize their services whenever possible
Check out the downloadable flyer on the Chamber website at peterboroughchamber.ca for a complete listing of all the great savings you and your employess can enjoy by simply beingAd a member of September Xmas the Chamber.
NEW this month: Artbox
CHRISTMAS PARTIES Kawartha Golf & CC offers outstanding banquet rooms beautifully decorated for the Christmas season. Our large panoramic windows overlooking the golf course create the perfect ambiance as you celebrate the season with friends and colleagues.
KAWARTHA GOLF & COUNTRY CLUB
Artbox is a full service Webdesign company and new to the Chamber: We offer Search engine optimization (better search engine ranking), website revamps, creation and development, email campaigns, hosting and Content Management systems. We offer 20% off all of our services to all Chamber members. Not valid with any other offer.
777 Clonsilla Ave., Box 475 Peterborough, ON K9J 6Z6
Winston Bromley www.artbox.ca
(705) 743-3737
Christina Robertson Photography
www.kawarthagolf.ca For more information or reservations:
Wayne Umphrey 743-3737 ext. 222 catering@kawarthagolf.ca
Tel: 705-874-8975
Offering a 15% discount on portrait sitting fees and picture packages. 15% discount for commercial clients. Christina Robertson www.christinarobertsonphotography.com Tel: 705-875-0320
thevoiceofbusiness
11
Chamberevents breakfastclub
Breakfast Club Winner Profile
August by Betty Johnson (Century 21 United Realty), Breakfast Club Committee Co-chair People, technology, facilities and a family tradition of quality customer treatment is how McWilliams Moving & Storage has been moving satisfied customers across town and across the world for more than 50 years. Transporting goods is their business. Providing exceptional service is their fundamental goal. They are experts in domestic and international relocations, office and industrial moves, high-value and sensitive commodities with dedicated time pickup and delivery, packing, household and commercial storage, record and document storage. McWilliams Moving & Storage has trained packers and courteous, careful drivers committed to treating your belongings as if they were their own.
Vickie Meeks was our speaker at the breakfast meeting on August 11, 2009. She provides a free in-home estimate and Mayflower’s professional Home-to-Home moving process, designed with customers in mind to ensure complete satisfaction. Although Vickie has only been with McWilliams for a short period of time, she is very enthusiastic about her new position. She says it is the best company she has ever worked with and has learned a great deal of information from the individual training and assistance from Dan McWilliams and staff. Vickie says, “You’re treated like a family”. Thanks, Vickie for a very informative presentation.
Congratulations to Howie Budd, of RBC Dominion Securities Howie Budd CFP, FMA, FCSI Financial Advisor RBC Dominion Securities (705)743-4332 howie.budd@rbc.com
Specializing in: Estate Planning & Tax Efficient Income Distribution Howie is a Certified Financial Planner backed by the resources of Canada’s leading full-service wealth management firm. Visit www.howiebudd.ca to learn more and for today’s top GIC Rates.
Call 705 742 SHOW (7469) • www.showplace.org
THE CHRISTMAS STORIES VARIETY SHOW A Showplace Lounge event...limited seats available!
PO’GIRL with opening act GIRLYMAN
Downhearted blues from a jazzy speakeasy collides with poetic urban grit! Friday, September 11th at 8PM www.pogirl.net • www.girlman.com
THE LEGENDARY MICKEY ROONEY: LET’S PUT ON A SHOW!
Mickey Rooney is back in Canada with his autobiographical musical, highlighted with film clips, humour and anecdotal memories. Sunday, October 4th at 7:30PM
JOHN McDERMOTT: MEMORIES ARE MADE OF THIS featuring THE LEMMON SISTERS
An intimate concert with John McDermott...an artist whose sense of respect for tradition and understanding of the sentiment behind the music resonates worldwide. Wednesday, November 25th at 2PM www.johnmcdermott.com
12
thevoiceofbusiness
...with special guests, stories and songs for all ages. Friday, November 27th at 8PM
MATTHEW GOOD
Award Winning Canadian Rock Musician! Monday, December 14th at 8PM www.matthewgood.org
BALLET JORGEN’S NUTCRACKER
Ballet Jorgen Canada’s Group of Seven Nutcracker is becoming a national treasure destined to warm the hearts of young and old alike. Wednesday, December 16th at 7PM www.balletjorgen.ca
KEVIN FOX
Multi-instrumentalist and singer-songwriter Kevin Fox combines guitar and cello with his charismatic voice, to create a unique and captivating musical tapestry of cellodriven folk/pop. Thursday, February 11th at 8PM www.thecollectionagency.ca/kevin.html
clublaurus
August by Jason Chessar (J’s Magic) Club Laurus Co-Chair Well another month has come and gone and with it another great opportunity to meet with everyone at Club Laurus! This was our first Club Laurus meeting held at our new location, The 2nd Floor Lounge. Enjoying the summer weather on the rooftop patio, we started out by meeting and networking with fellow young business professionals, and then moved on to the ever popular `Trivia Night’. Working in teams, attendees attempted to correctly answer random trivia from our generation. In the end, Morgan Fiene (New Energy), Dena Heming (RBC Kawartha -Lakeshore Regional Office), Alex Chak ( Sticklings Speciality Bakery) & Jeff Lingard (Collins Barrow Kawartha LLP) were victorious.
We would like to thank Nationwide Barter for sponsoring Club Laurus and look forward to seeing everyone in September. Don’t forget! If you or anyone with your business is under 40, we invite you to come out and join us as well.
sponsored by:
Club Laurus Winner Profile Congratulations to Howell Fleming Let us assist you with all your legal needs! Howell Fleming is a leading full service law firm with a deep-rooted history in Peterborough and the surrounding area. The success of our firm is measured by the success of our clients and our community where we all live and do business. Please call or visit our website to see all the ways we can serve you.
705-745-1361 www.howellfleming.com
“we GOT ONE!” Sara & Bruce Canadian Distribution Channel Peterborough
PROVIDING BUSINESS LOANS FOR NEW AND EXPANDING BUSINESSES. Competitive rates, flexible terms, start-up information, business planning and business counselling!
Helping your business get to the next level.
Call 705-745-5434 Visit us at 351 Charlotte St. in Ptbo or on the web www.cdc.on.ca
w w w. c d c . o n . c a
thevoiceofbusiness
13
Yourchamber by shelley gauthier
Canadian Chamber of Commerce Canadian Chamber Applauds Government of Canada’s Efforts to Fight ‘Buy American’ The Canadian Chamber of Commerce applauded the leadership shown by Prime Minister Harper and the Honourable Stockwell Day, Minister of International Trade and for the Asia-Pacific Gateway, and expressed its support to Canada’s government for putting forward an offer to the United States seeking a waiver from ‘Buy American’ for Canadian companies and to open local procurement markets to companies from both countries. Recently, Minister Day contacted his U.S. counterpart, Ambassador Kirk, to say that Canada’s provinces and territories agreed to an offer to lock-in U.S. access to Canada’s procurement markets in exchange for pre-stimulus access to the United States. The ‘Buy American’ provisions in the U.S. stimulus package have blocked Canadian companies from bidding on billions of dollars worth of state and municipal public procurement projects.
Important Progress by Provinces on EI In light of the statement issued recently from the Council of the Federation’s meeting in Regina, The Canadian Chamber of Commerce, Canada’s most influential business group, welcomes the recommendations of the Premiers to simplify and streamline the EI program. The Canadian Chamber has proposed that eligibility requirements and duration of benefits be standardized in Economic Regions with an unemployment rate of 10 percent or less. The Chamber is proposing a 560-hour threshold for these regions, which is at the mid-point of the program’s current eligibility criteria. The Chamber has called on the federal government to operate the EI program as a true insurance program - one that provides income support to those who are temporarily unemployed through no fault of their own.
For additional information on Canadian Chamber of Commerce The Canadian Chamber supports a rules-based procurement deal activities, please refer to their website www.chamber.ca with the United States to keep markets open. With $1.6 billion in daily two-way trade and 7 million U.S. jobs and 3 million in Canada derived from the Canada-U.S. partnership, both countries need to work together to come out of the current economic downturn stronger and more competitive. The agreement put forward by the Canadian government will create jobs, get stimulus money PETEWATERSPEC.AD:Quark ad template 6/19/09 2:52 PM Page 1 moving, and speed up the recovery.
Always there...Always informed
w w w. p e t e r b o r o u g h e x a m i n e r. c o m
14
thevoiceofbusiness
E XAMINER THE PETERBOROUGH
benefacts by Brian Bulger
Have Perceptions of Coverage Been Caused by Bad Impressions? When we hear about people we know passing away or becoming disabled, the first questions many of us ask are, “ Did they have life insurance or do they have any disability insurance”? Why then do so many people think that prescription drug and dental coverage is so much more important than life and disability insurance? Perhaps it’s the way that individual life and disability insurance have been historically sold. Incomplete and or confusing explanations by Agents and Brokers of individual life products being recommended may be partly responsible. For example, old style life insurance policies designed in the days of little or no inflation were being sold even when inflation was hitting 10% plus. Hence the very poor rates of return on permanent type life policies. And when insurers increased their dividend scales to account for their increased profits, they reacted too slowly to overcome the negative impression of them offering poor rates of return. And too, lower returns have resulted in policyholders receiving lower rates of return than were originally shown ( although not guaranteed ) in the illustrations they were provided with when first sold their policies.
If the tooth fairy won’t pay your dental bills,
WE CAN!
HELP IS HERE, WITH AFFORDABLE GROUP COVERAGE DESIGNED SPECIFICALLY FOR SMALL TO MEDIUM SIZED BUSINESSES. See why over 20,000 business owners selected this plan!
Sales approaches designed by insurers in the 1950’s were still being taught in the 70’s, 80’s and 90’s to new Agents. Agents were forced to continue to sell these older designed life products because many of the larger markets were not proactive with new insurance products or because inexpensive term life policies didn’t offer sufficient commission that an Agent could live on. Insurance companies still continue to expand and sell variations of “savings” type products; Many of these products are quite complex and require the
Please note: Brian Bulger
(
1.877.277.0677 www.chambers.ca
p. 705.741.1400 f. 705.741.1225 e. bbulger@thelifeinsuranceguy.com w. thelifeinsuranceguy.com
)
involvement of a Chartered Accountant. It’s therefore not surprising that many people covered by group benefit plans care more about the drug and dental coverage, in which they see an immediate return. For people who are trying to make ends meet with all of today’s bills and responsibilities little thought is given to dying or disability, because the consequences of these perils are far too theoretical to most. And besides, who likes to think about preparing for their death? Nobody I know. Up until very recently, the Canadian perspective has been to include as many benefits as possible into our group insurance plans. Even firms who have had to downsize due to economic conditions still view certain benefits as a “right” of the employees. People complain about their rising group insurance costs, yet are unwilling to consider reducing or dropping their dental coverage, for example, which can cost up to 40% of their overall plan. Most employers and employees have forgotten the basic rule of the insurance purchaser: Buy to cover for a catastrophic loss! Why? Because people need to ask the question, “What is the worst thing that can happen”? The answer isn’t dental work or a chiropractor’s bill, although they can be costly. An unexpected death or disability, by comparison, can mean severe hardship for the family of the affected employee. Most people live from paycheck to paycheck, don’t have sufficient life insurance and due to the cost, no personal disability insurance. Maximum available coverage for these two benefits should be considered paramount when designing a group insurance plan. All other benefits should be considered the icing on the cake. This article has been brought to you exclusively by your Chambers of Commerce Group Insurance Plan Agent/Broker, Brian Bulger. For more information, Brian can be reached at 741-1400.
the Chamber & Licensing Offices will be closed on the following dates:
n Monday, October 12th, 2009 – Thanksgiving n Thursday, December 24th, 2009 – Christmas Eve (Close at 2pm) n Friday, December 25th, 2009 – Christmas Day n Monday, December 28th, 2009 – Boxing Day n Thursday, December 31st, 2009 – New Year’s Eve (Close at 3pm) n Friday, January 1st, 2010 – New Year’s Day
thevoiceofbusiness
15
HEATHER HARVEY Certified General Accountant
Providing small to medium sized businesses and entrepreneurs with accounting and financial management services. 469 Water Street Peterborough, ON K9H 3M2
Bus: (705) 743-8200 Fax: (705) 748-0225 Email: hharvey@ontariobusiness.net
Here’s myCard
MARTIN WORMALD
Great Golf... ...At A Great Price.
Kevin Fitzgerald President
890 Earl Ave. Ennismore, Ontario K0L 1T0 705-292-8065 Phone 705-292-8225 Fax 705-875-8403 Cell
President
RENT SECURITY SYSTEMS LTD. Burglar Alarms - Fire Alarms - Closed Circuit TV Fire Extinguisher, Distress Alarms ULC Alarm Monitoring P.O. Box 2481, 480 The Parkway Peterborough, ON K9J 7Y8 Tel: 748-2001 Fax: 748-2041 Email: martin@trentsecurity.com Website: trentsecurity.com
Martin Boruta President
martin@shawcomputer.com
1434 Chemong Road, Unit 1 & 2 P.O. Box 2379 Peterborough ON K9J 7Y8 Telephone: (705) 742-2204 Fax: (705) 742-8312