The well HR

The Career and Corporate Development Magazine Issue 20 | 29 May 2006

EMPLOYER RESOURCES

GUEST SPOTLIGHTS

JOB VACANCIES

SPECIAL FEATURES

Good office Communications . . . . . p5 Employee Psychological Support . p9

Business Lunch Review. . . . . . . . . . . . p6 IT specialist career. . . . . . . . . . . . . . . . . p9

New Staffwell Vacancies. . . . . . . . . . . p14 Brief overview . . . . . . . . . . . . . . . . . . . . . p13

Hot Topic: Humor in the Office . . . p17 Industry Focus: FMCG . . . . . . . . . . . . p4 Reader feedback . . . . . . . . . . . . . . . p15 Beauty Business . . . . . . . . . . . . . . . p14

Office Drama

By Joan Lesley on p4

CAREER GUIDANCE On page 12, find over 100 of the market’s best currently availible job vacancies!

РУССКАЯ ВЕРСИЯ НА ОБОРОТЕ

SPECIAL FEATURE

Making sense of next step!

Leslie Witt, HR Specialist, «Gallup Media» company

It's a typical morning. As you walk through the office door, a co-worker hops by shrieking, covered in confetti. You get to your desk and every item on it — computer, reference books, phone — has been turned to face the wall. You sit down and a rude sound resonates through the office. “Ah,” you say to yourself, “it's great to be back in the office.”

F

unny but we had to know more! Understanding humor in the workplace is critical because having fun is a big part of doing a good job and loving work. As is our habit at The Well when we want to know something, we designed a questionnaire about humor at the office and administered it to our website and office visitors.

Switch on your sense of humor and we'll tell you what wo discovered. Practical jokes in the office Practical jokes—tricking people into believing something that is not true or doing something to shock them—are common in the office. Almost all men and over 80 percent of women we surveyed admitted they had pulled a practical joke at least once in their life, with over half doing it multiple times. And plenty have had jokes played on them, “Once my colleagues offended me a bit so I walked out. declaring. 'Well, you don't like me so I am going to leave you all.' said a female senior *Physical comedy—when project manager. “I returned people fall over, punch each after lunch to discover there other, walk into walls— is was nothing left at my work- hilarious to some but just place: no computer, no files, plain stupid to others. How not even a telephone. All surprising to discover that that was there was a pad of exactly the same proportion paper with. 'For Rent.' writ- of women and men, 14 perten on it. Oh my God, it was cent, love physical comedy.

But when it comes to real life funny.”

Such practical jokes can slapstick, men and women lighten the office mood. But differ in how they react. If unfriendly practical jokes someone falls down in the street, an almost equally leave victims feeling foolish small number of men and and tricked. Meanness is women said their first reacglossed over by calling the tion would be to laugh. Yet prank a “joke.” This kind of men were almost three times humor is damaging to as likely to ignore the fallen morale, and must be con- person, while women were trolled. “During the holiday more likely to help. we removed all of the furniture from a colleague's office

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and told him he had to work from home.” said a male business development professional. “And can you believe it? He worked from home for three days before he realized we had been joking!” Imagine how this joke damaged the worker's productivity and self-esteem. Fantasizing about mean practical jokes We all fantasize about pulling mean practical jokes, especially when we are angry or frustrated. According to our survey, women daydream about doing mean things far more often than men. Women dream of pulling pranks on co-workers while men dream of targeting their supervisors.

The desire to pull a mean practical joke at work is an indication of hostility, which has its roots in insecurity and feeling threatened.

This indicates that men harbor more anger toward their superiors, while women struggle more with interpersonal conflict, And what kind of practical jokes would people play in the office if they had the courage? “I would write fake pink slips for people so they would think they were being fired.” said a male credit expert. “I would tell everyone, one by one, under oath to keep it secret, that I was receiving twice my regularly salary on my debit card. And then I would act really happy to be working and see how the gossip goes around,” said a female medical representative, “I would balance a basket full of water on the top of our general director's door.” said a man. “I would hide my boss's key to the office in his own pocket or bag,” said a secretary. How about this one for ingenious and frightening? “I would have someone call the company and say they were from the tax authorities and declare. 'You will soon have the pleasure of getting a visit from the tax inspector.'” said a head bookkeeper.

Help, help! I've fallen down and I can't get up!

That's rude!

Twice as many men than women, proportionally, find rude, sexual comedy funny: 28 percent for men, 14 percent for women. Yet 25 percent of both men and women love it when people are caught doing embarrassing things like picking their noses, farting, or fiddling with their crotches. One women noted she only finds “crotch scratching” funny. So much for women being the more cultured sex! How's this for a rude story, and told by a woman, too! “I was out with my old boss on

a sales call,” said a female director. “We left the meeting and got into an elevator, which had one person in it. All of a sudden my boss let out a high-pitched fart. The other person in the elevator just clenched her jaw. but I just could not keep from bursting out laughing, mostly because of the strange sound and the fact that it was just such a weird moment. The person then got off at her floor and we got off at the next floor, still snickering.

“As we exited we both noticed that the smell from his fart had materialized and we quickly exited the elevator while someone else was getting on. We were doubled over laughing imagining the expression on the person's face who just walked into that trapped stench. It was very, very funny!” You must be kidding About an equal percentage of men and women. 40 percent, find clowns funny, with slightly more women than men proportionally. One women said, “sometimes.” and another said, “it depends on the clown.” But one man had a different point of view. “In my opinion, the only funny clown is a dead clown.”

Humor in film: men and women The most popular film genre, for both men and women, is comedy, with 75 percent of women and 59 percent of men liking it.

But it should be no surprise that 46 percent of men like action/adventure films, while the same proportion of women prefer romance. At the bottom of the film preference list for men is romance, 28 percent, and for women is action/adventure, 25 percent. So men if you are thinking of taking your date to the movies, go with comedy, The best office humor doesn 't happen on cue Professional people love funny things that happen by accident, “During a business trip we had a party in the hotel and my colleague left early and went upstairs to our double room. As for me, I stayed at the restaurant, ft was a pretty wild night and I don't even remember how I got to the room, but in fhe morning I realized I was alone in the room without my colleague. It turned out that he was sleeping in a room one floor below. He stumbled there by accident, and the key happened to fit,” said a male senior sales manager. “My colleague dropped her mobile phone into the toilet.” said a female editor.

Humor as a response to fatigue Women, phones, and fatigue

People are talking together or when office will be burned?

During a business trip we had a party in the hotel and my colleague left early and went upstairs to our double room.

“My colleague dropped her As for me, I stayed at the mobile phone into the toirestaurant, ft was a pretty wild let.” said a female editor. night and I don't even rememHumor as a response to fatigue Women, phones, and ber how I got to the room, but fatigue are a dangerous com- in fhe morning I realized I was alone in the room without my bination, when it comes to colleague. It turned out that he office silliness. Tt's important for managers to remem- was sleeping in a room one floor below. He stumbled there ber that when people get by accident, and the key hapgoofy, maybe it is time to pened to fit,” said a male sengive them a break. ior sales manager.

“Once when I was answering the phone, instead of giving the usual greeting, I answered, 'Good day little doggy.' It was very funny but I was very ashamed at the same time. Thankfully, the person to whom I said this had a great sense of humor and laughed together with me.” said a female secretary.

Twice as many men than women, proportionally, find rude, sexual comedy funny: 28 percent for men, 14 percent for women. Yet 25 percent of both men and women love it when people are caught doing embarrassing things like picking their noses, farting, or fiddling with their crotches. One women noted she only finds “crotch scratching” funny. So much for women being the more cultured sex! How's this for a rude story, and told by a woman, too!

“I was out with my old boss on a sales call,” said a female director. “We left the meeting and got into an elevator, which had one person in it. All of a sudden my boss let out a highpitched fart. The other person in the elevator just clenched her jaw. but I just could not keep from bursting out laughing, mostly because of the strange sound and the fact that it was just such a weird moment. The person then got off at her floor and we got off at the next floor, still snickering.

“As we exited we both noticed that the smell from his fart had materialized and we quickly exited the elevator while someone else was getting on. We were doubled over laughing imagining the expression on the person's face who just walked into that trapped stench. It was very, very funny!”

You must be kidding About an equal percentage of men and women. 40 percent, find clowns funny, with slightly more women than men proportionally. One women said, “sometimes.” and another said, “it depends on the clown.” But one man had a different point of view. “In my opinion, the only funny clown is a dead clown.”

Humor in film: men and women The most popular film genre, for both men and women, is comedy, with 75 percent of women and 59 percent of men liking it.

But it should be no surprise that 46 percent of men like action/adventure films, while the same proportion of women prefer romance. At the bottom of the film preference list for men is romance, 28 percent, and for women is action/adventure, 25 percent. So men if you are thinking of taking your date to the movies, go with comedy, The best office humor doesn 't happen on cue Professional people love funny things that happen by accident,

“When we are all tired, one of my colleagues starts answering the phone, 'This is Anna, good morning, welcome to XXX office.' No matter what the person on the line asks, Anna just repeats this same sentence three times. I don't know why, but it's awfully funny. said a woman executive assistant. Stories to tell: not everyone tells them well Half of our respondents said there is someone in their office who insists on telling long-winded anecdotes and unfunny jokes, even though nobody wants to hear them, and the same percentage believe one person with a lousy sense of humor can ruin the morale of the entire office. Evidently a bad sense of humor is contagious, our respondents believe, so managers, shut down that office bore!

Please make work more fun!

In our office never ceases. said a female marketing assistant.

It is not because we cannot work seriously or because we act like fools all the time. It is just that, we have a sense of humor and it is easier to overcome difficulties that way. Our team is good humored and friendly and nobody ever plays mean jokes on anybody. As for our management, they must remember that positive emotions improve performance. There are plenty of reasonable and affordable things managers can do to raise office morale and make work more fun, without sacrificing office discipline. Our respondents were full of good, practical suggestions. Topping the list were teambuild-ing events, parties, and celebrations colleagues more, having a laugh during the breaks, and laughing more often in complex situations, I would like to get together with my boss in an informal atmosphere more often. and Our office is very quiet and I would like to have some pleasant music. As we exited we both noticed that the smell from his fart had materialized and we quickly exited the elevator while someone else was getting on. We were doubled over laughing imagining the expression on the person's face who just walked into that As we exited we both noticed that the smell from his fart had materialized and we quickly exited the elevator while someone else was getting on.

As we exited we both noticed that the smell from his fart had materialized and we quickly exited the elevator while someone else was getting on. We were doubled over laughing imagining the expression on the person's face who just walked into that trapped stench. It was very, very funny!” And the best answer of all? “We should all smile more.” said a woman.

Good marketing must constantly redefine the line between capturing people's attention and driving them away. As long as there are products to sell, companies must come up with increasingly convincing marketing campaigns to break through people's resistance and get them to open their wallets and buy?

Russia is not yet a sophisticated advertising environment, but it is rapidly becoming one. Marketing campaigns by foreign companies, launched very clumsily in post-Soviet Russia, are evolving. Some Russian companies are coming into step while others lag behind.

The world and Russian consumers are changing together, but how quickly and who leads? Do we understand how advertisers manipulate us? Do we blindly swallow whatever tales they tell us, or have we become sophisticated and desensitized to the lies and truths of marketing? Do we feel like we are under siege?

Are Russians sophisticated consumers in general? I do not think so,” said a woman who had just finished her studies. “Each marketing campaign is adopted to the country and target population. If the population is sophisticated, then advertising will be sophisticated too.”

Many respondents linked quality of advertising campaigns with the public's sophistication, assuming that as Russians become more cultured and discerning, advertising will improve.

To get some sense of the issue, we questioned our candidates about marketing and advertising in Moscow. Over 30 men and almost 40 women responded, more than half answering online through Staffwell.com. Many respondents linked quality of advertising.

Russians sophisticated consumers in general? I do not think so,” said a woman who had just finished her studies. “Each marketing campaign is adopted to the country and target population. If the population is sophisticated, then advertising will be sophisticated too.”

Many respondents linked quality of advertising campaigns with the public's sophistication. Are Russians sophisticated consumers in general? I do not think so,” said a woman who had just finished her studies. “Each marketing campaign is adopted to the country and target population. If the population is sophisticated, then advertising will be sophisticated too.

To get some sense of the issue, we questioned our candidates about marketing and advertising in Moscow. Over 30 men and almost 40 women responded, more than half answering online through Staffwell.com. Many respondents linked quality of advertising.

15 May 2006 |#9 | 14

УПРАВЛЕНИЕ ПЕРСОНАЛОМ

ГЕНЕРАТОРЫ

ИДЕЙ Джо Сатриани, Финансовый консультант инвестиционный компании «Метрополь»

Итак, ваша компания разрослась, и вам предстоит расширить персонал. Прежде чем нанимать дополнительных сотрудников, вам необходимо обратить внимание на условия налогообложения и кадровые вопросы. Чем лучше при найме персонала вы будете понимать все аспекты и лазейки законов, чем тщательнее вы все спланируете заранее, тем успешнее все пройдет.

К

аждому из нас случалось проводить или проходить кошмарные собеседования. Чтобы ступить на тропу просвещения и выяснить, как правильно вести себя на интервью, попробуйте узнать себя в одном из нижеприведенных типов. Боязнь предварительной подготовки. Если вы подвержены этому страху, вы приходите на собеседование, не прочитав резюме и сопроводительное письмо и ничего не зная о кандидате. Вы задаете общие вопросы о его жизни, типа: «Расскажите о себе». Без предварительной подготовки вы обрекаете себя на искусственные вопросы и теряете возможность больше узнать о кандидате. Не планируя интервью заранее, вы показываете ему, что собеседование не интересует вас и вы не готовы тратить на кандидата время. Разговорчивый малый Вместо того, чтобы задавать продуманные и провокационные вопросы, на протяжении всего собеседования вы говорите о себе. Такое интервью ни к чему не приведет: вы показываете, что интересуетесь только собой и не пытаетесь нормально вести собеседование. В конце концов вы ничего не узнаете о кандидате, а вот он о вас узнает слишком много. Нервный тип или миротворец. Некоторые руководители чувствуют себя неловко, когда им приходится спорить с кандидатами. Есть миротворцы, которые боятся расстроить или рассердить кандидата и стремятся сгладить все острые углы на собеседовании. Это люди, которые не уверены в себе и часто много говорят, чтобы заполнить паузы в разговоре. Проходить собеседования с ними трудно, потому что они больше прислушиваются к собственным эмоциям и реакциям кандидата, чем к тому, что нужно для работы. Если вы такой, постарайтесь отстраниться от ситуации и смотреть на вещи объективно. Ваша нервозность может быть заразной. Работать здесь трудно, почти невыносимо Некоторые думают, что на собеседовании нужно быть жестким и грозным и описывать работу в компании в самых мрачных красках. Цель этого – отпугнуть робких кандидатов и привлечь активных. Но действуя таким образом, вы можете потерять по-настоящему квалифицированных соискателей. Говоря о компании и вакансии, которую вы предлагаете, постарайтесь нарисовать реалистическую картину, сделав акцент на ее плюсах. Запугивание не приводит к хорошим результатам.

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Пессимист и скептик Иногда руководители предпочитают задавать кандидату провокационные вопросы, стремясь «поймать» их на чемнибудь и заставить отчаянно защищаться. Это не слишком хороший способ получить информацию о соискателе и продать ему вакансию: вынуждая человека защищаться, вы заставляете его нервничать. Попытайтесь сбавить обороты и дать кандидату расслабиться. Хочу нанять... самого себя! Многие хотят работать со своим «братом-близнецом» – это распространенная ловушка. Легче всего общаться с человеком, который думает и действует так же, как вы. Однако нанимая похожих людей, вы можете навредить бизнесу: разнообразие делает любую компанию более гибкой. Помните, что, нанимая своего «близнеца», вы берете на работу не только свои достоинства, но и свои недостатки. Хуже микро-менеджера, помешанного на контроле, может быть только целый отдел таких микро-менеджеров. Избавьтесь от желания нанять самого себя и стремитесь к разнообразию. Сторонник спонтанных решений. Такой человек формирует свое мнение о кандидате в первый же момент и принимает решение, основываясь на первом впечатлении. Это несправедливо. Может, вы хотите нанять самого себя, или вам не нравятся ботинки соискателя или его одеколон. Помните: не стоит судить о людях поверхностно; многие руководители теряли отличных кандидатов, потому что делали слишком поспешные выводы. Каждому кандидату надо уделить максимум внимания и задать максимум вопросов, каким бы ни было ваше первое впечатление. Слишком опытный ловкач Ловкач – это тот, кто проводил слишком много собеседований в своей жизни и уже устал от этого. Он знает вопросы, на которые трудно ответить, и задает их, чтобы «завалить» кандидата. Излюбленный вопрос: «Как вы готовились к собеседованию?» Такому человеку важнее выяснить, готов ли кандидат к интервью, и поймать его на слове, чем понять, каковы его навыки и таланты. Конечно, если соискатель не подготовился к собеседованию, это свидетельствует о том, что у него низкая мотивация и нет интереса к работе в вашей компании. И все же любой опытный руководитель скажет вам, что приходя на собеседование с желанием «пото-

Офисное выживание. Выражайте недовольство мирным способом. Хуже всего — сидеть и слушать (или обонять) несносного соседа днями напролет, раздражаясь все больше и больше, а потом взорваться. Не копите злость в себе, лучше сразу скажите все, что вы думаете, честно и с юмором. Многим просто не приходит в голову, что они раздражают окружающих, так что вежливо сообщите им об этом. Конечно, стоит быть тактичным и надеяться, что человек, который вас злит, не женат на дочке босса. К тому же надо следить за своей речью, чтобы не нажить себе полный офис врагов. Но всегда лучше сказать обо всем открыто и честно, а не писать анонимные записки или распространять трусливые сплетни по офису в надежде, что ктонибудь сделает грязную работу за вас. Если же вы поговорили с соседом, а он продолжает вести себя так же, пришло время действовать. Вы можете обзавестись магнитофоном с наушниками или попросить пересадить вас за другой стол. Можно узнать, раздражает ли ваш сосед других так же, как и вас, потому что все вместе вы можете обратиться непосредственно к начальству. Но не надо использовать эту ситуацию как повод посплетничать. Научитесь прощать и быть хорошим соседомУ всех есть личная жизнь, и всем иногда нужно поговорить по телефону. Если у вашего сослуживца болеет мама или ребенок и ему нужно позвонить домой, проявите понимание. Сперва подумайте, прежде чем впадать в ярость.

Нередко HR-службы даже крупных компаний остаются на уровне устаревших кадровых служб му договору, обеспечить защиту и гарантии. Но при этом компания не должна пересекать грань, чтобы отношения не интерпретировались потом как трудовые. Поэтому если вы думаете, что принимать на работу сотрудников по договору проще, продумайте все еще раз. Для некоторых компаний в определенных ситуациях это подходит, но не для всех и не всегда – сперва нужно многое учесть.

пить» человека, вы обычно получаете то, чего хотите. Итак, ваша компания разрослась, и вам предстоит расширить персонал. Прежде чем нанимать дополнительных сотрудников, вам необходимо обратить внимание на условия налогообложения и кадровые вопросы. Чем лучше при найме персонала вы будете понимать все аспекты и лазейки законов, чем тщательнее вы все спланируете заранее, тем успешнее все пройдет. Местный персонал: сотрудники в штат или найм по договору? Ни для кого не секрет, что российский трудовой кодекс работает не в пользу работодателя. Многие компании пытаются обойти законы и уйти от высоких налогов на зарплату. Один из лучших способов – нанимать человека по гражданскому договору, а не по трудовому. С точки зрения налоговых выплат это выгодно обеим сторонам. Сами нанимающиеся по договору используют упрощенную систему налогообложения. Итак, компания не платит налогов на начисление зарплаты, а налог сотрудника в два раза меньше. К тому же, взаимоотношения между сотрудником и работодателем не попадают под регулирование трудового законодательства, и могут быть прерваны в любой момент. Со стороны это кажется идеальным решением многих стандартных проблем. Но не все так просто: найм человека по договору сопряжен со своими трудностями. Самое основное – человек не имеет права работать по гражданскому договору, не зарегистрировавшись сначала как предприниматель без образования юридического лица. И хотя это не такая сложная процедура, но человек должен регистрироваться по месту жительства. Сотруднику также придется самостоятельно подавать налоговую декларацию и раз в квартал платить налоги. Иногда компания берет на себя ответственность по заполнению налоговых деклараций и расчету налогов, но сотрудник, работающий по договору, должен заплатить налоги сам. Вторая сложность в том, что регистрироваться в качестве предпринимателя имеют право только граждане России или иностранцы, имеющие разрешение на временное проживание или вид на жительство. К тому же, независимым предпринимателям, работающим у вас по гражданскому договору, необходимо предоставить все условия, которые созданы для сотрудников по трудово-

Сотрудники-иностранцы: визы и право на работу Для того чтобы работать в России, большинству иностранцев нужно соответствующее разрешение и, конечно, рабочая виза, полученная от компании, на которую они будут работать, или разрешение на временное проживание или вид на жительство. Получение разрешения на работу и визы занимает от четырех до шести месяцев. На получение разрешения на временное проживание уходит от полугода до года. Работать в России без этих документов противозаконно. На компанию могут наложить штраф, а сотрудника – депортировать из страны без права въезда. Раньше иностранцы часто получали годовую коммерческую мультивизу через специальные турагентства, а затем приезжали в Россию и устраивались здесь на работу. Это всегда считалось нелегальным, а сейчас это действительно может привести к депортации или к отказу в продлении визы. Получение коммерческой мультивизы может являться хорошим началом для того, чтобы приезжать и выезжать из России на начальной стадии вашего бизнеса. Однако с такой визой довольно рискованно устраиваться на работу в российской компании (включая представительства и филиалы иностранных компаний в России) без получения разрешения на работу и рабочей визы, или разрешения на временное проживание или вида на жительство. Это также относится к компаниям, которыми владеют иностранные граждане. Разрешение на работу получается компанией, а не сотрудником. Компания должна обратиться в государственные структуры с просьбой принять в штат иностранного сотрудника. Потом компания подает документы на получение разрешений на работу в том количестве, которое допускает выданное разрешение на привлечение иностранной рабочей силы. Помните, разрешение на работу – особый документ, позволяющий конкретному сотруднику занимать определенную должность в определенной компании. Если человек меняет даже должность в этой компании, на него необходимо получать новое разрешение. Но как только человек получает вид на жительство, разрешение на работу уже не нужно. Если вы берете сотрудника на работу надолго, в общих интересах, чтобы он получил вид на жительство. Уважайте законы, и они будут работать на вас Законодательные вопросы в сфере трудоустройства в России необходимо серьезно учитывать. Чем меньше у вас будет противоречий с законом, чем тщательнее вы будете все соблюдать, тем более защищенным вы себя будете чувствовать – как сегодня, так и в будущем. Рабочее место — не личное пространство. Важно помнить, что стенки вокруг стола не дают вам права вести себя так, словно вы у себя дома. Некоторые думают, что огороженное рабочее место — их личное пространство, но это не так. Женщины считают себя в праве вести долгие телефонные споры с ухажерами, хотя это не нравится окружающим. Мужчины бреются, стригут ногти, пользуются духами или дезодорантом, сидя за рабочим компьютером. Посторонние разговоры должны происходить дома, в нерабочее время. Перегородки не дают вам права на личную жизнь на работе.

Но раздражает не только это. Даже простейшие по*Джемисон Р. Файерстоун вседневные шумы могут – управляющий партнер взбесить, если они доносятюридической компании ся из-за перегородок день Firestone Dunkan. Господин за днем. Фырканье, сморФайерстоун родился в Лосканье, ковыряние в зубах, Анджелесе в 1966 году, вычавканье, звук стригущихся рос в Нью-Йорке, а высшее ногтей, бормотание и даже образование получил в Нотихая музыка — раздражавом Орлеане. Господин ющие факторы. Человек, Файерстоун живет в Москве громко жующий чипсы, мос 1991 года; в 1993 году осжет вызвать взрыв негодоновал компанию Firestone вания, если атмосфера в Duncan в поддержку малого офисе накалена. и среднего бизнеса. У госНо не только. Представьте подина Файерстоун богачеловека, который каждые тый опыт в структурирова15 минут делает себе кофе нии деятельности иностран- (вы чувствуете запах из-за ных компаний на российперегородки), а следуюском рынке, а также совме- щие 15 минут проводит, стных предприятий. Он явразмешивая сахар, облиляется членом Коллегии Ад- зывая губы и шумно гловокатов Нью-Йорка, Совета тая? Уже один запах кофе Директоров Американской скоро начнет вас раздраТорговой палаты в России и жать. Если ваш сосед устасопредседателем ее Комивился на вас поверх перетета по развитию предпригородки, может, это значит, нимательства. что вы ведете себя как дома и ему это не нравится. Ваши звуки и запахи могут быть неприятными для окружающих. Помните, что вы не одни: ваши соседи находятся в той же комнате, что и вы. Рабочее место — профессиональное пространство Если деловой разговор за стенкой не имеет к вам прямого отношения, будьте вежливы и продолжайте работать. Нет ничего ужаснее, чем сосед, поворачивающийся на стуле и вмешивающийся в важный разговор, который вы ведете с сослуживцем. То же относится и к телефонным разговорам. Вы общаетесь с клиентом по телефону, а ваш сосед выкрикивает вам советы из-за перегородки или вскакивает и говорит: «Дай я скажу». Не нужно мешать деловым разговорам; уважайте сослуживца, который пытается делать свою работу. Опытный обитатель офисного «застенка» всегда знает, когда его помощь нужна и когда вмешиваться не стоит. Иногда руководители предпочитают задавать кандидату провокационные вопросы, стремясь «поймать» их на чем-нибудь и заставить отчаянно защищаться. Это не слишком хороший способ получить информацию о соискателе и продать ему вакансию: вынуждая человека защищаться, вы заставляете его нервничать. Попытайтесь сбавить обороты и дать кандидату расслабиться. Многие хотят работать со своим «братом-близнецом» – это распространенная ловушка. Легче всего общаться с человеком, который думает и действует так же, как вы. Однако нанимая похожих людей, вы можете навредить бизнесу: разнообразие делает любую компанию более гибкой. Помните, что, нанимая своего «близнеца», вы берете на работу не только свои достоинства, но и свои недостатки. Хуже микроменеджера, помешанного на контроле, может быть только целый отдел таких микро-менеджеров. Избавьтесь от желания нанять самого себя и стремитесь к разнообразию. Сторонник спонтанных решений. Такой человек формирует свое мнение о кандидате в первый же момент и принимает решение, основываясь на первом впечатлении.

15 Мая 2006 |#9 | 016

Good Office Communications Tery Lindeberg

Humor in film: men and women. The most popular film genre, for both men and women, is comedy, with 75 percent of women a nd 59 percent of men liking it.

But it should be no surprise that 46 percent of men like action/adventure films, while the same proportion of women prefer romance. At the bottom of the film preference list for men is romance, 28 percent, and for women is action/adventure, 25 percent. So men if you are thinking of taking your date to the movies, go with comedy, The best office humor doesn 't happen on cue Professional people love funny things that happen by accident, “During a business trip we had a party in the hotel and my colleague left early and went upstairs to our double room. As for me, I stayed at the restaurant, ft was a pretty wild night and I don't even remember how I got to the room, but in fhe morning I realized I was alone in the room without my colleague. It turned out that he was sleeping in a room one floor below. He stumbled there by accident, and the key happened to fit, said a male senior sales manager. My colleague dropped her mobile phone into the toilet. said a female editor.

Humor as a response to fatigue Women, phones, and fatigue are a dangerous combination, when it comes to office silliness. Tt's important for managers to remember that when people get goofy, maybe it is time to give them a break.

Once when I was answering the phone,

instead of giving the usual greeting, I answered, 'Good day little doggy.' It was very funny but I was very ashamed at the same time. Thankfully, the person to whom I said this had a great sense of humor and laughed together with me.” said a female secretary.

“When we are all tired, one of my colleagues starts answering the phone, 'This is Anna, good morning, welcome to XXX office.' No matter what the person on the line asks, Anna just repeats this same sentence three times. I don't know why, but it's awfully funny.” said a woman executive assistant.

Half of our respondents said there is someone in their office who insists on telling long-winded anecdotes and unfunny jokes, even though nobody wants to hear them, and the same percentage believe one person with a lousy sense of humor can ruin the morale of the entire office. Evidently a bad sense of humor is contagious, our respondents believe, so managers, shut down that office bore!

A group of Italians were coming to our company for a visit, and a colleague and I were told to memorize some phrases about Moscow in Italian to recite to them when they arrived at the airport.

Memorizing these sayings reminded me of school when I used to learn things by rote, without real understanding, said a female secretary.

When the Italians arrived, we told them

everything . They were very surprised we spoke their language and they started asking us questions in Italian; they thought we spoke Italian as we had learned the phrases so well. So we kept answering back, 'We are happy to see you,' There are plenty of reasonable and affordable things managers can do to raise office morale and make work more fun, without sacrificing office discipline.

Our respondents were full of good, practical suggestions. Topping the list were teambuild-ing events, parties, and celebrations.

It would be great to organize good corporate events, preferably outside the office.” said a male legal consultant.

“These would help colleagues get to know each other better and give us something to talk about besides our personal problems.”

I would throw more fun parties and events where people perform for one another,” suggested a secretary.

Some other suggestions were, “We must tell jokes and anecdotes more often or have some merry contests,” “Sending jokes by e-mail to my colleagues more, having a laugh during the breaks, and laughing more often in complex situations, I would like to get together with my boss in an informal atmosphere more often. and Our office is very quiet and I would like to have some pleasant music.

And the best answer of all? “We should all smile more. said a woman.

Laughter is the best medicine In our office laughter never ceases. said a female marketing assistant. It is not because we cannot work seriously or because we act like fools.

Fighting for consumer loyality: marketing, marketing, marketing!

Once my colleagues offended me a bit so I walked out. declaring. 'Well, you don't like me so I am going to leave you all.”' said a female senior project manager. “I returned after lunch to discover there was nothing left at my workplace: no computer, no files, not even a tele “During the holiday we removed all of the furniture from a colleague's office and told him he had to work from home.” said a male business development professional. “And can you believe it? He worked from home for three days before he realized we had been joking!” Imagine how this joke damaged the worker's productivity and self-esteem. Fantasizing about mean practical jokes We all fantasize about pulling mean practical jokes, especially when we are angry or frustrated. According to our survey, women daydream about doing mean things far more often than men. Women dream of pulling pranks on co-workers while men dream of targeting their supervisors.

The desire to pull a mean practical joke at work is an indication of hostility, which has its roots in insecurity and feeling threat-

Russia is not yet a sophisticated advertising environment, but it is rapidly becoming one. Marketing campaigns by foreign companies, launched very clumsily in post-Soviet Russia, are evolving. Some Russian companies are coming into step while others lag behind.

The world and Russian consumers are changing together, but how quickly and who leads? Do we understand how advertisers manipulate us? Do we blindly swallow whatever tales they tell us, or have we become sophisticated and desensitized to the lies and truths of marketing? Do we feel like we are under siege?

Are Russians sophisticated consumers in general? I do not think so,” said a woman who had just finished her studies. “Each marketing campaign is adopted to the country and target population. If the population is sophisticated, then advertising will be sophisticated too.”

Many respondents linked quality of advertising campaigns with the public's sophistication, assuming that as Russians become more cultured and discerning, advertising will improve.

To get some sense of the issue, we questioned our candidates about marketing and advertising in Moscow. Over 30 men and almost 40 women responded, more than half answering online through Staffwell.com. Many respondents linked quality of advertising.

Russians sophisticated consumers in general? I do not think so,” said a woman who had just finished her studies. “Each marketing campaign is adopted to the country and target population. If the population is sophisticated, then advertising will be sophisticated too.”

* Tt's important for m anagers to remember that when people get goofy, maybe it is time to give them a break.

My colleague dropped her mobile phone into the toilet.” said a female editor.

Humor as a response to fatigue Women, phones, and fatigue are a dangerous combination, when it comes to office silliness. Tt's important for managers to remember that when people get goofy, maybe it is time to give them a break.

ened. This indicates that men harbor more anger toward their superiors, while women struggle more with interpersonal conflict, And what kind of practical jokes would people play in the office if they had the courage? would write fake pink slips for people so they would think they were being fired.

Good marketing must constantly redefine the line between capturing people's attention and driving them away. As long as there are products to sell, companies must come up with increasingly convincing marketing campaigns to break through people's resistance and get them to open their wallets and buy?

said a male credit e xpert. I would tell everyone, one by one, under oath to keep it secret, that I was receiving twice my regularly salary on my debit card. And then I would act really happy to be working and see how the gossip goes around, said a female medical representative, I would balance a basket full of water.

Many respondents linked quality of advertising campaigns with the public's sophistication. Are Russians sophisticated consumers in general? I do not think so,” said a woman who had just finished her studies. “Each marketing campaign is adopted to the country and target population. If the population is sophisticated, then advertising will be sophisticated too.

To get some sense of the issue, we questioned our candidates about marketing and advertising in Moscow. Over 30 men and almost 40 women responded, more than half answering online through Staffwell.com. Many respondents linked quality of advertising.

15 May 2006 |#9 | 020

ПИСЬМО РЕДАКТОРА Джон Коэн, Генеральный директор Бостон Рекрутмент

Потребители меняются, но как быстро и кто лидер? Саманта Ирвинг, президент Staffwell, главный редактор «theWell»

Чтобы разобраться в этой проблеме, мы провели опрос людей, приходящих к нам на собеседования. Среди наших респондентов оказалось около 30 мужчин и 40 женщин, более половины из опрошенных прислали свои ответы через Staffwell.com. Утром в понедельник вы открываете дверь офиса — и на вас налетает коллега со звездочками конфетти в волосах. Вы подходите к своему стол;' и видите, что все предметы на нем — компьютер, календарь, телефон — повернуты к стене. Вы садитесь в кресло — и по комнате разносится специфический звук. «Что ж, — думаете вы, — хорошо снова оказаться на работе». Юмор на рабочем месте очень важен, потому что он помогает всем расслабиться и получать удовольствие от работы. Утром в понедельник вы открываете дверь офиса — и на вас налетает коллега со *Чтобы разобраться в этой звездочками конфетти в во- проблеме, мы провели оплосах. Вы подходите к свое- рос людей, приходящих к му стол;' и видите, что все нам на собеседования. Нас предметы на нем — ком- интересовало, какого мнепьютер, календарь, телефон ния они о рекламе, предла— повернуты к стене. Вы гаемой им в Москве. Среди садитесь в кресло — и по наших респондентов оказакомнате разносится специ- лось около 30 мужчин и 40 фический звук. “Что ж, — женщин, более половины из думаете вы, — хорошо сно- опрошенных прислали свои ва оказаться на работе”. ответы через Staffwell.com. Как обычно, решив узнать, обладает ли большинство офисных работников чувством юмора, мы провели опрос на нашем сайте и среди посетителей нашего офиса. Читайте и смейтесь. Розыгрыши очень популярны среди служащих. Почти все мужчины и 80% женщин, которых мы опросили, сказали, что разыграли кого-нибудь из коллег по крайней мере однажды, а почти половина из них продолжает разыгрывать окружающих каждый день. С другой стороны, многие стали жертвами розыгрышей на работе. «Однажды я поссорилась с коллегами и ушла, обиженно сказав им, мол, злые вы, уйду я от вас, — рассказывает женщина, старший менеджер по связям с общественностью. — А когда я вернулась в комнат)', то обнаружила, что мой рабочий стол абсолютно пуст: ни компьютера, ни файлов, ни даже телефона! Вместо этого на столе красовалась табличка: «место сдается». Мы от души посмеялись. Такие розыгрыши повышают настроение всем в офисе. Но злые розыгрыши всем портят настроение, если за словом «розыгрыш» скрывается жестокость. «В праздники мы вынесли всю мебель из кабинета коллеги и сказали ему, что теперь он работает дома, — рассказывает специалист по развитию бизнеса. — И он работал дома три дня, прежде чем понял, что его разыграли». А

Как обычно, решив узнать, обладает ли большинство офисных работников чувством юмора, мы провели опрос на нашем сайте и среди посетителей нашего офиса. Читайте и смейтесь. Офисные розыгрыши. Розыгрыши очень популярны среди служащих. Почти все мужчины и 80% женщин, которых мы опросили, сказали, что разыграли когонибудь из коллег по крайней мере однажды, а почти половина из них продолжает разыгрывать окружающих каждый день. С другой стороны, многие стали

подумайте, как этот розыгрыш отразился на производительности и самооценке несчастного коллеги. Мечты о грубых розыгрышах Каждый мечтает разыграть кого-нибудь, особенно если злится или обижен. Согласно результатам опроса, такие мечты гораздо чаще посещают женщин, чем мужчин. Женщины мечтают разыграть коллег, а в мечтах мужчин в качестве жертв фигурируют начальники. Желание сыграть с кем-нибудь злую шутку свидетельствует о враждебности, причины которой коренятся в чувстве незащищенности. Это показывает, что мужчины склонны винить руководство, а женщины ждут плохого от коллег. Так какие шутки они сыграли бы с коллегами и начальством, если бы отважились? Я бы писал фальшивые извещения об увольнении”, — говорит кредитный эксперт. «А я бы рассказала всем по большому секрету, что получаю двойную зарплату на кредитную карточку. И потом ходила бы радостная по офису, чтобы коллеги мне завидовали”, — делится с нами медицинская представительница. Я бы повесил ведро с водой над дверью страница05 директора», — утверждает мужчина.

Привлечь внимание потребителей и не оттолкнуть их, удержать это шаткое равновесие между различными интересами и вкусовыми предпочтениями — в погоне за этой целью производители совершенствуют год за годом свои маркетинговые стратегии. Пока существуют товары, компании-производители и продавцы должны изобретать все более убедительные рекламные кампании, способные преодолеть сопротивление потребителя и заставить его покупать. Рекламный рынок в России еще не совершенен, но он стремительно развивается. Рекламные кампании иностранных компаний, неуклюже стартовавшие в постсоветской России, становятся все более изощренными. Как в России, так и в остальном мире потребитель быстро меняется, но как быстро и кто впереди? Сознаем ли мы, что посредством рекламы нами манипулируют? Принимаем ли мы на веру всю ту чушь, которой нас потчуют, или мы стали мудрее и хорошо разбираемся, где ложь, а где правда в рекламе? Чувствуем ли мы себя, как в осажденной крепости? Чтобы разобраться в этой проблеме, мы провели опрос людей, приходящих к нам на собеседования. Нас интересовало, какого мнения они о рекламе, предлагаемой им в Москве. Среди наших респондентов оказалось около 30 мужчин и 40 женщин, более половины из опрошенных прислали свои ответы через Staffwell.com. Их ответы свидетельствуют о том, что в своей оценке рекламы наши респонденты искушенны. Им нравятся остроумная, искренняя реклама, ролики, в которых естественно обыгрываются ситуации из реальной жизни. Они негативно реагируют на низкопробные, раздражающие и фальшивые ролики. Людей оскорбляет, если реклама ставит под сомнение их интеллектуальный уровень и восприимчивость, если реклама несообразна их национальной культуре и менталитету. Реклама ВиммБилльДаны очень раздражает: эти наглые дети, тупые диалоги и тому подобное, — говорит женщина-переводчик. — Я уверена, что отдельные рек-ламщики относятся к российскому потребителю с уважением. Но таких, к сожалению, немного, даже среди российских рекламных агентств. Мне кажется, что кампания Тайд “Тогда мы идем к вам!” удалась. Она динамичная, привлекает внимание.

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Find these and other 150 new job vacancies (with full job description) at staffwell.com today!

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Well-known Western Bank Position: International Sales Assistant Date Posted: 05/18/2006

Foreign Bank Position: Senior Internal Control/Audit Specialist Date Posted: 05/19/2006

International Bank Position: Director of Corporate Finance Date Posted: 05/19/2006

Foreign Pharmaceutical Company Position: Senior Internal Control/Audit Specialist Date Posted: 05/19/2006

Location: Moscow, Russia Company Description: Well-known Western Bank Vacancy Description - carries out administrative support to department; - proceeds with employees' attendance report's preparation; - handles bank employees' requests.

Candidate Requirements - student of evening or correspondence classes; - at least one year's experience in administrative field; - good English; - positive attitude to people and excellent communication skills; - strong commitment to professional development in HR sphere; - experienced PC-user.

Compensation and Benefits: well known bank, "white" salary, medical coverage and other benefits

Location: Moscow, Russia Company Description: Foreign Bank Vacancy Description - control of all corporate bank units - carrying audits independently - carrying audits in branch - reporting Executive · Managing telephone calls · Scheduling business meetings · Supporting and updating database · Handling business correspondence (faxes, letters, emails) · Assisting the E. during business meeting, when requested (interpreting or fulfilling any other secretarial tasks) · Coordinating the E’s travel arrangements (including transportation, ticketing, accommodation, VIP lounge upon arrival and departure) · Providing any kind of necessary support to business partners and guests of the Executive · Documentation control and filing management · E’s expenses management · Communication with business partners on E’s behalf, by phone or email, when required

Location: Москва, Russia Company Description: International Bank Vacancy Description Main aspects: - Financial and investment modeling - M&A deals execution and origination - IPO experience - Valuation - Negotiating - Market analysis - International/Russian standards of financial accounting - Writing of memorandums Candidate Requirements: - Analytical skills is a must - MBA as a plus - Also they’d like to see candidates without experience in Russia Minimum two year of relevant experience within an international company · Higher Education and/or Degree in Linguistics · Fluent English, both written and oral · Perfect communication skills Minimum two year of relevant experience within an international company · Higher Education and/or Degree in Linguistics

Location: Moscow, Russia Company Description: Foreign Bank Vacancy Description - control of all corporate bank units - carrying audits independently - carrying audits in branch - reporting Executive · Managing telephone calls · Scheduling business meetings · Supporting and updating database · Handling business correspondence (faxes, letters, emails) · Assisting the E. during business meeting, when requested (interpreting or fulfilling any other secretarial tasks) · Coordinating the E’s travel arrangements (including transportation, ticketing, accommodation, VIP lounge upon arrival and departure) · Providing any kind of necessary support to business partners and guests of the Executive · Documentation control and filing management · E’s expenses management · Communication with business partners on E’s behalf, by phone or email, when required

Send Resume and Cover Letter in English, Russian Well-known Western Bank Position: International Sales Assistant Date Posted: 05/18/2006 Location: Moscow, Russia Company Description: Well-known Western Bank Vacancy Description - carries out administrative support to department; - proceeds with employees' attendance report's preparation; - handles bank employees' requests.

Candidate Requirements - strong knowledge of accounting rules in RF - knowledge of CBR instructions, (including CBR reporting) - knowledge of banking structure and workflow - strict knowledge of banking practice and legislations - student of evening or correspondence classes; - at least one year's experience in administrative field; - good English; - positive attitude to people and excellent communication skills; - strong commitment to professional development in HR sphere; - experienced PC-user.

Compensation and Benefits: well known bank, "white" salary, medical coverage and other benefits Send Resume and Cover Letter in English, Russian Western Investment Comapny Position: Finance Assistant Date Posted: 05/19/2006 Location: Москва, Russia Company Description: Western Investment Comapny Vacancy Description Providing the full scope of administrative support to the Executive · Managing telephone calls · Scheduling business meetings · Supporting and updating database · Handling business correspondence (faxes, letters, emails) · Assisting the E. during business meeting, when requested (interpreting or fulfilling any other secretarial tasks) · Coordinating the E’s travel arrangements (including transportation, ticketing, accommodation, VIP lounge upon arrival and departure) Candidate Requirements Minimum two year of relevant experience within an international company · Higher Education and/or Degree in Linguistics · Fluent English, both written and oral · Perfect communication skills · Experienced in drafting and translating business correspondence both into Russian and English · Advanced PC literacy · Touch typing skill Compensation and Benefits: competitive salary, benefits Send Resume and Cover Letter inEnglish, Russian

Candidate Requirements - strong knowledge of accounting rules in RF - knowledge of CBR instructions, (including CBR reporting) - knowledge of banking structure and workflow - strict knowledge of banking practice and legislations - banking experience not less than 7 years, and/or 4 years internal audit experience - Ability to travel in Russia and internationally - Englisg is a must Compensation and Benefits: to be discussed Send Resume and Cover Letter in English, Russian Foreign Bank Position: Senior Internal Control/Audit Specialist Date Posted: 05/19/2006 Location: Moscow, Russia Company Description: Foreign Bank Vacancy Description - control of all corporate bank units - carrying audits independently - carrying audits in branch - reporting Candidate Requirements - strong knowledge of accounting rules in RF - knowledge of CBR instructions, (including CBR reporting) - knowledge of banking structure and workflow - strict knowledge of banking practice and legislations - banking experience not less than 7 years, and/or 4 years internal audit experience - Ability to travel in Russia and internationally - Englisg is a must Compensation and Benefits: to be discussed Send Resume and Cover Letter in English, Russian International Bank Position: Director of Corporate Finance Date Posted: 05/19/2006 Location: Москва, Russia Company Description: International Bank Vacancy Description Main aspects: - Financial and investment modeling - M&A deals execution and origination - IPO experience - banking experience not less than 7 years, and/or 4 years internal audit experience - Ability to travel in Russia and internationally - Englisg is a must Minimum two year of relevant experience within an international company · Higher Education and/or Degree in Linguistics Send Resume and Cover Letter inEnglish, Russian

Compensation and Benefits: salary depends on professional background + bonuses Send Resume and Cover Letter inEnglish, Russian Western Investment Comapny Position: Finance Assistant Date Posted: 05/19/2006 Location: Москва, Russia Company Description: Western Investment Comapny Vacancy Description Providing the full scope of administrative support to the Executive · Managing telephone calls · Scheduling business meetings · Supporting and updating database · Handling business correspondence (faxes, letters, emails) · Assisting the E. during business meeting, when requested (interpreting or fulfilling any other secretarial tasks) · Coordinating the E’s travel arrangements (including transportation, ticketing, accommodation, VIP lounge upon arrival and departure) · Providing any kind of necessary support to business partners and guests of the Executive · Documentation control and filing management · E’s expenses management · Communication with business partners on E’s behalf, by phone or email, when required · Be experienced in office management (be in touch with the building administration, take control of stationery stock, keep the offices in order etc.) · Be in contact with the Executive’s inner circle and follow up any tasks upon their request · Be in direct contact with housekeeper of the E., his driver and body-guards and coordinate their activities Candidate Requirements Minimum two year of relevant experience within an international company · Higher Education and/or Degree in Linguistics · Fluent English, both written and oral · Perfect communication skills · Experienced in drafting and translating business correspondence both into Russian and English · Advanced PC literacy · Touch typing skill Compensation and Benefits: competitive salary, benefits Send Resume and Cover Letter inEnglish, Russian

Candidate Requirements - strong knowledge of accounting rules in RF - knowledge of CBR instructions, (including CBR reporting) - knowledge of banking structure and workflow - strict knowledge of banking practice and legislations - banking experience not less than 7 years, and/or 4 years internal audit experience - Ability to travel in Russia and internationally - Englisg is a must Compensation and Benefits: to be discussed Send Resume and Cover Letter in English, Russian Well-known Western Bank Position: International Sales Assistant Date Posted: 05/18/2006 Location: Moscow, Russia Company Description: Well-known Western Bank Vacancy Description - carries out administrative support to department; - proceeds with employees' attendance report's preparation; - handles bank employees' requests.

Candidate Requirements - strong knowledge of accounting rules in RF - knowledge of CBR instructions, (including CBR reporting) - knowledge of banking structure and workflow - strict knowledge of banking practice and legislations - student of evening or correspondence classes; - at least one year's experience in administrative field; - good English; Minimum two year of relevant experience within an international company · Higher Education and/or Degree in Linguistics · Fluent English, both written and oral · Perfect communication skills ·· Be experienced in office management (be in touch with the building administration, take control of stationery stock, keep the offices in order etc.)

- experienced PC-user. · Advanced PC literacy · Touch typing skill Compensation and Benefits: well known bank, "white" salary, medical coverage and other benefits Send Resume and Cover Letter in English, Russian

BANKING

HR

FINANCE & OPERATIONS

INVESTMENT

Well-known Western Bank Position: International Sales Assistant Date Posted: 05/18/2006

Foreign Bank Position: Senior Internal Control/Audit Specialist Date Posted: 05/19/2006

International Bank Position: Director of Corporate Finance Date Posted: 05/19/2006

Foreign Pharmaceutical Company Position: Senior Internal Control/Audit Specialist Date Posted: 05/19/2006

Location: Moscow, Russia Company Description: Well-known Western Bank Vacancy Description - carries out administrative support to department; - proceeds with employees' attendance report's preparation; - handles bank employees' requests.

Candidate Requirements - student of evening or correspondence classes; - at least one year's experience in administrative field; - good English; - positive attitude to people and excellent communication skills; - strong commitment to professional development in HR sphere; - experienced PC-user.

Compensation and Benefits: well known bank, "white" salary, medical coverage and other benefits

Location: Moscow, Russia Company Description: Foreign Bank Vacancy Description - control of all corporate bank units - carrying audits independently - carrying audits in branch - reporting Executive · Managing telephone calls · Scheduling business meetings · Supporting and updating database · Handling business correspondence (faxes, letters, emails) · Assisting the E. during business meeting, when requested (interpreting or fulfilling any other secretarial tasks) · Coordinating the E’s travel arrangements (including transportation, ticketing, accommodation, VIP lounge upon arrival and departure) · Providing any kind of necessary support to business partners and guests of the Executive · Documentation control and filing management · E’s expenses management · Communication with business partners on E’s behalf, by phone or email, when required

Location: Москва, Russia Company Description: International Bank Vacancy Description Main aspects: - Financial and investment modeling - M&A deals execution and origination - IPO experience - Valuation - Negotiating - Market analysis - International/Russian standards of financial accounting - Writing of memorandums Candidate Requirements: - Analytical skills is a must - MBA as a plus - Also they’d like to see candidates without experience in Russia Minimum two year of relevant experience within an international company · Higher Education and/or Degree in Linguistics · Fluent English, both written and oral · Perfect communication skills Minimum two year of relevant experience within an international company · Higher Education and/or Degree in Linguistics

Location: Moscow, Russia Company Description: Foreign Bank Vacancy Description - control of all corporate bank units - carrying audits independently - carrying audits in branch - reporting Executive · Managing telephone calls · Scheduling business meetings · Supporting and updating database · Handling business correspondence (faxes, letters, emails) · Assisting the E. during business meeting, when requested (interpreting or fulfilling any other secretarial tasks) · Coordinating the E’s travel arrangements (including transportation, ticketing, accommodation, VIP lounge upon arrival and departure) · Providing any kind of necessary support to business partners and guests of the Executive · Documentation control and filing management · E’s expenses management · Communication with business partners on E’s behalf, by phone or email, when required

Send Resume and Cover Letter in English, Russian Western Investment Comapny Position: Finance Assistant Date Posted: 05/19/2006 Location: Москва, Russia Company Description: Western Investment Comapny Vacancy Description Providing the full scope of administrative support to the Executive · Managing telephone calls · Scheduling business meetings · Supporting and updating database · Handling business correspondence (faxes, letters, emails) · Assisting the E. during business meeting, when requested (interpreting or fulfilling any other secretarial tasks) · Coordinating the E’s travel arrangements (including transportation, ticketing, accommodation, VIP lounge upon arrival and departure) Candidate Requirements Minimum two year of relevant experience within an international company · Higher Education and/or Degree in Linguistics · Fluent English, both written and oral · Perfect communication skills · Experienced in drafting and translating business correspondence both into Russian and English · Advanced PC literacy · Touch typing skill Compensation and Benefits: competitive salary, benefits Send Resume and Cover Letter inEnglish, Russian International Bank Position: Director of Corporate Finance Date Posted: 05/19/2006 Location: Москва, Russia Company Description: International Bank Vacancy Description Main aspects: - Financial and investment modeling - M&A deals execution and origination - IPO experience - banking experience not less than 7 years, and/or 4 years internal audit experience - Ability to travel in Russia and internationally - Englisg is a must Minimum two year of relevant experience within an international company · Higher Education and/or Degree in Linguistics Send Resume and Cover Letter inEnglish, Russian

Candidate Requirements - strong knowledge of accounting rules in RF - knowledge of CBR instructions, (including CBR reporting) - knowledge of banking structure and workflow - strict knowledge of banking practice and legislations - banking experience not less than 7 years, and/or 4 years internal audit experience - Ability to travel in Russia and internationally - Englisg is a must Compensation and Benefits: to be discussed Send Resume and Cover Letter in English, Russian Foreign Bank Position: Senior Internal Control/Audit Specialist Date Posted: 05/19/2006 Location: Moscow, Russia Company Description: Foreign Bank Vacancy Description - control of all corporate bank units - carrying audits independently - carrying audits in branch - reporting Candidate Requirements - strong knowledge of accounting rules in RF - knowledge of CBR instructions, (including CBR reporting) - knowledge of banking structure and workflow - strict knowledge of banking practice and legislations - banking experience not less than 7 years, and/or 4 years internal audit experience - Ability to travel in Russia and internationally - Englisg is a must Compensation and Benefits: to be discussed Send Resume and Cover Letter in English, Russian International Bank Position: Director of Corporate Finance Date Posted: 05/19/2006 Location: Москва, Russia Company Description: International Bank Vacancy Description Main aspects: - Financial and investment modeling - M&A deals execution and origination - IPO experience - banking experience not less than 7 years, and/or 4 years internal audit experience - Ability to travel in Russia and internationally - Englisg is a must Minimum two year of relevant experience within an international company · Higher Education and/or Degree in Linguistics Send Resume and Cover Letter inEnglish, Russian

Compensation and Benefits: salary depends on professional background + bonuses Send Resume and Cover Letter inEnglish, Russian Western Investment Comapny Position: Finance Assistant Date Posted: 05/19/2006 Location: Москва, Russia Company Description: Western Investment Comapny Vacancy Description Providing the full scope of administrative support to the Executive · Managing telephone calls · Scheduling business meetings · Supporting and updating database · Handling business correspondence (faxes, letters, emails) · Assisting the E. during business meeting, when requested (interpreting or fulfilling any other secretarial tasks) · Coordinating the E’s travel arrangements (including transportation, ticketing, accommodation, VIP lounge upon arrival and departure) · Providing any kind of necessary support to business partners and guests of the Executive · Documentation control and filing management · E’s expenses management · Communication with business partners on E’s behalf, by phone or email, when required · Be experienced in office management (be in touch with the building administration, take control of stationery stock, keep the offices in order etc.) · Be in contact with the Executive’s inner circle and follow up any tasks upon their request · Be in direct contact with housekeeper of the E., his driver and body-guards and coordinate their activities Candidate Requirements Minimum two year of relevant experience within an international company · Higher Education and/or Degree in Linguistics · Fluent English, both written and oral · Perfect communication skills · Experienced in drafting and translating business correspondence both into Russian and English · Advanced PC literacy · Touch typing skill Compensation and Benefits: competitive salary, benefits

Candidate Requirements - strong knowledge of accounting rules in RF - knowledge of CBR instructions, (including CBR reporting) - knowledge of banking structure and workflow - strict knowledge of banking practice and legislations - banking experience not less than 7 years, and/or 4 years internal audit experience - Ability to travel in Russia and internationally - Englisg is a must Compensation and Benefits: to be discussed Send Resume and Cover Letter in English, Russian

Well-known Western Bank Position: International Sales Assistant Date Posted: 05/18/2006 Location: Moscow, Russia Company Description: Well-known Western Bank Vacancy Description - carries out administrative support to department; - proceeds with employees' attendance report's preparation; - handles bank employees' requests.

Candidate Requirements - strong knowledge of accounting rules in RF - knowledge of CBR instructions, (including CBR reporting) - knowledge of banking structure and workflow - strict knowledge of banking practice and legislations - student of evening or correspondence classes; - at least one year's experience in administrative field; - good English; Minimum two year of relevant experience within an international company · Higher Education and/or Degree in Linguistics · Fluent English, both written and oral · Perfect communication skills ·· Be experienced in office management (be in touch with the building administration, take control of stationery stock, keep the offices in order etc.)

- experienced PC-user. · Advanced PC literacy · Touch typing skill Compensation and Benefits: well known bank, "white" salary, medical coverage and other benefits Send Resume and Cover Letter in English, Russian

Send Resume and Cover Letter inEnglish, Russian

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GUEST SPOTLIGHT Tickle Your Funny Bone!

Talkings in the Office

Kate Yohansson, HR manager City Group Asia

Sick

days

Practical jokes—tricking people into believing something that is not true or doing something to shock them—are common in the office. Almost all men and over 80 percent of women we surveyed admitted they had pulled a practical joke at least once in their life, with over half doing it multiple times. And plenty have had jokes played on them, Once my colleagues offended me a bit so I walked out. declaring. 'Well, you don't like me so I am going to leave you all.”' said a female senior project manager. “I returned after lunch to discover there was nothing left at my workplace: no computer, no files, not even a tele During the holiday we removed all of the furniture from a colleague's office and told him he had to work from home.” said a male business development professional. “And can you believe it? He worked from home for three days before he realized we had been joking!” Imagine how this joke damaged the worker's productivity and self-esteem. Fantasizing about mean practical jokes We all fantasize about pulling mean practical jokes, especially when we are angry or frustrated. According to our survey, women daydream about doing mean things far more often than men. Women dream of pulling pranks on co-workers while men dream of targeting their supervisors.

The desire to pull a mean practical joke at

019 | the Well

work is an indication of hostility, which has its roots in insecurity and feeling threatened. This indicates that men harbor more anger toward their superiors, while women struggle more with interpersonal conflict, And what kind of practical jokes would people play in the office if they had the courage? “I would write fake pink slips for people so they would think they were being fired. said a male credit expert. “I would tell everyone, one by one, under oath to keep it secret, that I was receiving twice my regularly salary on my debit card. And then I would act really happy to be working and see how the gossip goes around,” said a female medical representative, “I would balance a basket full of water on the top of our general director's door.” said a man. “I would hide my boss's key to the office in his own pocket or bag,” said a secretary.

How about this one for ingenious and frightening? “I would have someone call the company and say they were from the tax authorities and declare. 'You will soon have the pleasure of getting a visit from the tax inspector.'” said a head bookkeeper. Help, help! I've fallen down and I can't get up!

No more tears!

Twice as many men than women, proportionally, find rude, sexual comedy funny: 28 percent for men, 14 percent for women. Yet 25 percent of both men and women love it when people are caught

doing embarrassing things like picking their noses, farting, or fiddling with their crotches. One women noted she only finds “crotch scratching” funny. So much for women being the more cultured sex!

How's this for a rude story, and told by a woman, too! “I was out with my old boss on a sales call,” said a female director.

“We left the meeting and got into an elevator, which had one person in it. All of a sudden my boss let out a high-pitched fart. The other person in the elevator just clenched her jaw. but I just could not keep from bursting out laughing, mostly because of the strange sound and the fact that it was just such a weird moment. The person then got off at her floor and we got off at the next floor, still snickering .Women dream of pulling pranks on coworkers while men dream of targeting their supervisors.

As we exited we both noticed that the smell from his fart had materialized and we quickly exited the elevator while someone else was getting on. We were doubled over laughing imagining the expression on the person's face who just walked into that trapped stench. It was very, very funny!” You must be kidding About an equal percentage of men and women. 40 percent, find clowns funny, with slightly more women than men proportionally. One women said, “sometimes and another said, “it depends on the clown.

Practical jokes—tricking people into believing something that is not true or doing something to shock them—are common in the office.

Almost all men and over 80 percent of women we surveyed admitted they had pulled a practical joke at least once in their life, with over half doing it multiple times. And plenty have had jokes played on them, “Once my colleagues offended me a bit so I walked out. declaring. 'Well, you don't like me so I am going to leave you all.”' said a female senior project manager. “I returned after lunch to discover there was nothing left at my workplace: no computer, no files, not even a telephone. All that was there was a pad of paper with. 'For Rent.' written on it. Oh my God, it was funny.

Such practical jokes can lighten the office mood. But unfriendly practical jokes leave victims feeling foolish and tricked. Meanness is glossed over by calling the prank a “joke.”

This kind of humor is damaging to morale, and must be controlled. “During the holiday we removed all of the furniture from a colleague's office and told him he had to work from home.” said a male business development professional. “And can you believe it? He worked from home for three days before he realized we had been joking!” Imagine how this joke damaged the worker's productivity and self-esteem. Fantasizing about mean practical jokes The desire to pull a mean practical joke at work is an indication of hostility, which has its roots in insecurity and feeling threatened. This indicates that men harbor more anger toward their superiors, while women struggle more with interpersonal conflict, And what kind of practical jokes would people play in the office if they had the courage? I would write fake pink slips for people so they would think they were being fired.” said a male credit expert. “I would tell everyone, one by one, under oath to keep it secret, that I was receiving twice my regularly salary on my debit card. And then I would act really happy to be working and see how the gossip goes around,” said a female medical representative, I would balance a basket full of water on the top of our general director's door.” said a man. I would hide my boss's key to the office in his own pocket or bag, said a secretary. How about this one for ingenious and frightening? “I would have someone call the company and say they were from the tax authorities and declare.

'You will soon have the pleasure of getting a visit from the tax inspector.'” said a head bookkeeper. Help, help! I've fallen down and I can't get up! That's rude! Twice as many men than women, proportionally, find rude, sexual comedy funny: 28 percent for men, 14 percent for women. Yet 25 percent of both men and women love it when people are caught doing embarrassing things like picking their noses, farting, or fiddling with their crotches. One women noted she only finds “crotch scratching” funny.