Support at the end of an email

It’s been a few months since the launch of our dedicated email support service, and we’re proud that it’s already helped so many of our members.

We understand that not everyone is comfortable with using the phone, or there may be a physical or mental impairment which makes talking in this way a challenge. That’s why we wanted to provide a service that’s as valuable as a helpline, but delivered via email instead.

Contact us at support@phauk.org at any time and we’ll get back to you within two working days.

We can help with ongoing emails to support you through a difficult time, or with one-off enquiries or problem-solving. We can also signpost you to other services if needed. Our e-support service is here for whatever you need, in a way that works for you. You’re not on your own.

Please note: We are not trained counsellors, and we cannot assist with individual medical advice. Your specialist PH team should always be your point of contact for queries of this nature. For anything else, we will always do our very best to help youand if we don’t know the answer, we’ll try and find out! Our aim is to get back to you as quickly as possible, but please be patient during busy periods.