AZURA Da Nang - Living Guide [English Version]

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INTRODUCTION

RULES AND REGULATIONS

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Definitions and descriptions

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Guests and visitors

43

Mailbox regulations

06

Azura

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Access cards

44

Gymnasium regulations

09

Building owners’ committee

26

Security services

46

Children’s playground regulations

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Building management

28

Apartment keys

47

Swimming pool regulations

30

Intercoms

48

Pest control

31

Internet

50

Waste management

31

Televisions

52

Apartment moving/ Moving furniture

32

Landscape maintenance

56

Apartment Installation/ Renovation

33

Cleaning services

60

Gas

40

Pets

61

Electrical system

42

Parking area regulations

63

Fire fighting and prevention system

SERVICES & AMENITIES

EMERGENCY PREPAREDNESS

13

Housing Service Center

68

General evacuation principles

75

Robbery

16

Parking area

70

Fire

76

Earthquake

17

Gymnasium

71

Storms

77

Bomb threat

18

Swimming pool

72

Water overflow

78

Drowning

19

Children’s playground

73

Malfunctioned elevator

80

Threat of Suicide

20

Mailboxes

74

Civil unrest & disturbance

81

Explosive Devices

CONTACT LIST


DEFINITIONS AND DESCRIPTIONS Azura

Building Owner’s Committee Regulations

Refers to the luxurious apartment complex located at 339 Tran Hung Dao, An Hai Bac Ward, Son Tra District, Da Nang.

Refers to the operating regulations of the Building Owner’s Committee approved at The Azura’ General Meeting.

Building Owner’s Committee

Apartment Owner(s)

Refers to the Building Owner’s Committee of The Azura established at The Azura’ General Meeting and under the provisions of current laws, consisting of the Apartment Owner(s), representatives of the Developer, and representatives of local authorities.

Refers to any individual(s) who has (have) the legal ownership of one or more apartments of Residential Building/ Block in accordance with the Apartment Sale and Purchase Contract or Long-term Lease Contract. However, the Apartment Owner(s) can only be an (1) individual nominated by all owners of the Apartment(s) via written notice to the Building Owner’s Committee and Management Office if the Apartment(s) is a common property (i) of husband and wife/ two or more individuals; or (ii) of an enterprise or organization. Only Apartment Owner(s) legally registered with the Building Owner’s Committee and Management Office is (are) eligible for attending the The Azura’ General Meeting and nominating or voting on members of the Building Owner’s Committee.

Apartment Refers to a housing unit located within the Development. “The Apartments” indicate all apartments within the Development. Development Refers to the facilities located within The Azura at 339 Tran Hung Dao, An Hai Bac Ward, Son Tra District, Da Nang City.

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Management Office Refers to any professional, legally registered company or organization for the time being appointed by the Developer or Building Owner’s Committee to manage the facilities of the Development via Building Management Contract.


Building Handbook/Regulations

Resident

Refers to the regulations applied to all Apartment Owner(s)/ Residents, stipulated by the Building Owner’s Committee/ Management Office and published publicly to ensure uniform compliance to the prescribed regulations.

Refers to any individual who is legally entitled to live within the Development. Residents include the Apartment Owner(s) and other individuals who, whether for a long term or short term, live, stay or use the Apartment in any form, including, but not limited to:

The Developer

• Family members or maids (if any) of the Apartment Owner(s); and/ or.

Refers to VinaCapital Investment Management Ltd.

• Visitors of the Apartment Owner(s); and/ or. • Tenant and/ or sub-tenant of the Apartment Owner(s); and/ or.

General Meeting Refers to a meeting participated by Apartment Owner(s) and Developer to decide on issues relating to the management of The Azura in accordance with current laws and this Manual.

• Any other person accepted by the Apartment Owner(s) to enter or live or stay or use the Unit in any form, whether for a long term or short term.

Contract

Vote

Refers to the Apartment Sale and Purchase Contract or Long-term Lease Contract signed between the Developer and Apartment Owner(s), according to which the Developer may sell or lease one or more Apartments to the Apartment Owner(s), depending on specific situations.

Represents the voting rights of Apartment Owner(s) at the General Meeting and is distributed on the basis of one vote/ Apartment. Each Part owned by the Developer is also entitled to be given one vote.

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Part owned by the Apartment Owner(s)

Rights to use Common Areas and Facilities

• Inside floor area of the Apartment(s). • Other areas in the Development recognized as private property under current laws. • Equipped facilities attached to the Apartment(s).

Apartment Owner(s) and other Residents are entitled to use or benefit from the following Common Areas and Facilities: • Lobby and hallways.

• Interior decor: Wall and plaster decoration, and pillars and ceiling within the Apartment(s). • Ceiling surface lighting and air-conditioning fixtures.

• Public toilets. • Emergency exits and stairways.

• Doors and windows attached to walls within the Apartment(s). • Sewers, drains, water courses, pipes; power transmission lines, wires and cables and other services facilities whether ducted or otherwise which are or at any time may be in, under or over or passing through the Apartment(s). • The Developer’s fixed equipment and other auxiliary parts within the Apartment(s). • Partitions within the Apartment(s).

Part used by the Tenants Refers to the area which the Tenants are entitled to use, extended to the internal area of the Apartment (including balconies and loggias attached to the Apartment(s) and equipped facilities attached to the Apartment(s).

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• Rooftop.

• Elevator. • Refuse Disposal room. • Gymnasium. • Kid’s room. • Swimming pool. • Parking areas (Car parking area is owned by the Developer). • Meeting room. • External public facilities connected to the Development. • The Development’s infrastructure and foundation. • Base stations, service pipes and expansion joints. • Windows, windowframes and locks (except for Apartment interior). • Lighting system.


Building Management Contract

Maintenance Expenditure

Refers to the Azura Management Contract signed with the Management Office.

Refers to the money spent monthly on upkeep, maintenance and minor repairs of the Common Areas and Facilities.

Building Management Refers to the management of operation and maintenance of project facilities (including elevators, pumps, standby generators, public utility, and other equipment) considered as the Development’s Common Facilities; and the provision of services (security, cleaning, waste collection, park management, pest control and other services) to ensure proper operation of the Development.

Part used by the Tenants Refers to the area which the Tenants are entitled to use, extended to the internal area of the Apartment (including balconies and loggias attached to the Apartment(s) and equipped facilities attached to the Apartment(s).

Part owned by the Developer Refers to the area under the ownership of the Developer, including un-sold units, car parking area, ancillary facilities and equipment serving commercial purposes, and other areas outside the Common Areas.

Circular 02/ 2016/ TT-BXD Refers to the circular stipulated by the Ministry of Construction dated December 15, 2016 on management and use of apartment buildings.

Management Fund Bank Account Refers to a bank account used to receive the Subsidiary Proprietor’s contributions to Management Fund and/ or pay Management Expenditure, and is independent of Maintenance Fund Bank Account.ment Fund Bank Account.

Maintenance Fund Bank Account Refers to a bank account used to receive the Subsidiary Proprietor’s contributions to the Maintenance Fund and/ or pay Maintenance Expenditure, and is independent of Management Fund Bank Account.

Deposit Refers to an amount payable by the Apartment Owner(s) to the Management Office as a security in case the Apartment Owner(s) want to have the Apartment repaired and/or move goods in/ out of the Development or Apartment.

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WELCOME TO AZURA DA NANG Located on the East bank of the Han River, Azura is the residence of choice for those who love the beauty of the river, sea and Marble Mountains.

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AZURA APARTMENTS

Azura - a 34-storey apartment building which boasts flawless beauty and exceptional facilities for leading a perfect life, including residential apartments, gymnasium, swimming pool, and children’s playroom and community hall. Azura includes 225 luxurious apartments consisting of 1 3 bedroom apartments and two penthouses. The highlight of the design at Azura is a unique look for each apartment in the building. Inside the apartments, the curves optimize the view, creating different perspectives from each corner of the living room, kitchen and bedroom. POSTAL ADDRESS For example: If your apartment number is 1010, your address will be: Apartment 1010, Azura Building, 339 Tran Hung Dao Street, An Hai Bac Ward, Son Tra District, Da Nang City, Vietnam. 07


DEVELOPMENT

VinaCapital The VinaCapital Group was founded in 2003 and has grown from a single $ 10 million fund into a diversified $ 1.7 billion investment firm since 2010. VinaCapital is a leading corporation of property management, investment banking and real estate in Vietnam. The Group has a great deal of operating experience in the Vietnamese market, along with a management team with more than 60 years of collective experience in the field.

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Nordica is a renowned international corporation, as well asthe co-operating partner of VinaCapital in the Azura project. As a leading real estate firm in Denmark, Nordica is highly dynamic, and successfully operates in Northern Europe as well as Asia. Nordica's business ethos is based on devotion and careful consideration of the projects in which they decide to invest. Nordica participates in project development by effectively developing its management capabilities from creative ideas to design construction and applied business management.


BUILDING OWNERS’ COMMITTEE The Building Owner’s Committee shall serve as representative of Subsidiary Proprietors and Residents of The Azura to carry out works relating to the operation and management of The Azura and ensure the quality of life for Subsidiary Proprietors and Residents of The Azura.

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BUILDING OWNERS’ COMMITTEE The Building Owner’s Committee model resembles a standard Jointstock Company’s Board of Directors, consisting of five members – One (01) Chair, two (02) Vice-chairs (one of whom is the Developer’s representative), and two (02) members who are responsible for performing various groups of duties: CHAIR

VICE-CHAIR

VICE-CHAIR

MEMBER

MEMBER

OPERATION-MAINTENANCE

FINANCE-PROCUREMENT

ADMINISTRATION-SERVICES

INSURANCE

SAFETY-SECURITY

Adopting the motto “Ensure quality living environment for the Subsidiary Proprietors and Residents of The Azura and turn The Azura into an Apartment Building icon”, the Building Owner’s Committee hopes to accompany Subsidiary Proprietors and Residents of The Azura on every step of the way and bring a modern-civilized-open living environment to all.

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BUILDING MANAGEMENT OFFICE If you have any questions or concerns, please contact our Customer Service team for assistance.

Location: Ground floor, Azura Apartments Area 339 Tran Hung Dao, An Hai Bac Ward, Son Tra District, Da Nang City, Vietnam. Hotline:

0934.823.707

Front Desk:

023.63.928.100

Email:

azurapm.pmc@azura.com.vn

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SERVICES & AMENITIES

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PMC service center will implement property management for owners, even before occupancy. Including: periodically checking the inside of the apartment and safety-checking electricity, water, flood prevention as well as implementing insect control androutine cleaning to ensure investors and homeowners enjoy peace of mind. Thereafter, regular reports will be made with photos if authorized by residents. In addition, PMC will support other value-added services for residents such as: Individual household business registration, administrative procedures, temporary absence registration or issuing financial invoices on behalf of the owners, income tax determinations if authorized by homeowners.


TEMPORARY RESIDENCE Building management will carry out the visa application process for foreigners at Azura Step 1: Obtain documents, including resident's passport and visa. The Front Desk backs up 01 copy (including passport photo and visa). Step 2: Input the customer's passport and visa information into the system (including 2 files). a) A list of foreigners (including full name, year of birth, passport number, visa validity date). b) The list of residents (including personal information). Step 3: Input information into the Immigration system. a) Access to the link: https://danang.xuatnhapcanh.gov.vn/ b) Login to the system. c) Input information of the person to be registered (name, year of birth, room number, and passport and visa information). * Note: For those who have not provided a visa or have a visa overdue, the Management Office will notify the guest/ resident in person, via email and written notification (notification form) to register or renew.

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CONFIRMATION OF ACCOMMODATION FOR VISITORS OR FOREIGN RESIDENTS IN AZURA The Building Management Office will process an accommodation confirmation for guests or foreign residents living in Azura according to the steps below: Step 1: Print visitor/ resident information according to (form 1) and confirm the stamp of the Building Management Office. Step 2: Access to the link: https://danang.xuatnhapcanh.gov.vn/ to search for information about guests/ residents who have registered rooms at Azura. Step 3: Apply for a confirmation of temporary residence registration (form 2). Building manager signs for certification, full name and stamp. Step 4: Guests/ residents receive 02 documents (form 1 & 2) to work with authorities.

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PARKING AREA The area’s maximum height is 2.3 m. If you want to park your car in Azura’s parking area, please contact the Management Office for support. Parking fees may vary to suit current situations and the Vietnamese government’s policies and regulations. The Apartment Owner(s)/ other Residents shall be informed of any changes in parking fees at least seven (07) days before the new parking fees are applied.

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GYMNASIUM

If you are following a strict workout routine or if you just want to exercise to relax and keep your body healthy, visit our high-tech gymnasium on the entresol. The gym opens every day, free of charge, providing users with advanced equipment such as treadmill with heart monitor, yoga mat, dumbbell, etc. In addition, our gym is equipped with electric water heaters and clean towels, and provides personal coaches upon request.

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SWIMMING POOL Indulge in the cool water of Azura’s swimming pool to relax yourself. Surrounded by spectacular landscape, the Azura’s swimming pool allows you to escape from the hustle and bustle of daily life and enjoy peaceful moments in a perfect open space.

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CHILDREN’S PLAYGROUND Only residents are allowed to use the playground. The playground is designed with children’s safety in mind, and aims to facilitate children to play safely and comfortably, while supporting healthy habits.

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MAILBOX Each apartment is equipped with a personal mailbox located in the mail room next to the lobby. Incoming mail is sorted by the Receptionists and put in the respective mailboxes.

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RULES AND REGULATIONS

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ORS GUESTS AND VISIT To ensure safety and security, all guests and visitors must register with the Reception.

Guests and visitors are allowed to enter the building only with permission of the Apartment Owner(s)/ other Residents. The Apartment Owner(s)/ other Residents are responsible for the behavior of their own guests and visitors during the visits. The Management Office shall not be held responsible for the behavior of any guests or visitors.

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REGULATIONS FOR VISITORS • Do not wear helmets and masks. Present identification to the lobby managers, or the building security staff.

• Access

the building only with the approval of the lobby manager or security guard in addition to the consent of the apartment owner. From 8:00 pm to 06:00am, visitors are only allowed to enter the building when someone (the owner or representative of the unit) comes to meet them at the reception hall or the basement door (for guests leaving and parking in the basement).

• Do not bring or transport flammable and/ or explosive materials into the building (except for supplied household gas for specific addresses and in other special cases with the approval of the Building Management Office).

• Do

not bring military weapons or other tools such as homemade weapons (sticks, knives, homemade guns) into the building.

• Filming or photography are not allowed at the building without approval from the Management Office.

• No leaflets/ fliers are to be distributed in residential areas without the consent of the Management Office.

• Smoking is not permitted in halls, public corridors, elevators, basements or in public motorbike parking spaces.

• Follow the instructions of security staff and the lobby manager regarding parking before entering the building.

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ACCESS CARD If you require additional access cards, please contact the Management Office. Access cards ARE RESERVED FOR Azura’s residents and cannot be transferred to a third party. Apartment owners are responsible for their guests and visitors coming in and out of Azura.

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ACCESS CARD Building access card is used to open the following gates/ doors: Security barricades on the east and north sides, lobby door and emergency exits in the basement. In case of lost card, please immediately inform the Management Office so your card can be nullified. All access cards contain magnetic codes to store data. Do not leave your card near magnetic items or in a magnetically-charged environment. In case you wish to return your apartment( sell or terminate leasing contract), you are requested to hand over your access card to the new Apartment Owner(s)/ other Residents.

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SECURITY SERVICES The purpose of security services at Azura is to ensure safety and security for Azura’s Apartment Owner(s), Residents, visitors, staff and property. To ensure security, we hope that you will adhere to our security procedures, so we can monitor, evaluate and amend our security services as necessary.

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SECURITY GUARDS AND

EQUIPMENT

Security guards and system are provided 24/7 to ensure optimal safety for Azura occupants and property. Azura’s security system consists of security monitors, security cards, internal communication equipment, security guard room, and security surveillance room.

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APARTMENT KEYS For safety reasons, a spare key for any apartments at Azura shall be kept by the Management Office. If you wish to change your keys or add new keys, please inform and give one (01) spare new key to the Management Office. This key shall be sealed in an envelope by both the Apartment Owner(s) and Management Office with signature confirmation by the Apartment Owner(s) and attached with a handover note. The spare key shall not be used without written confirmation by the Apartment Owner(s).

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APARTMENT KEYS When emergencies occur and/ or when dangers are reported as well as observed inside the apartments, the security guards and Management Office reserve the rights in order to use the spare key provided by the Apartment Owner(s). The Apartment Owner(s) or other Residents are responsible for any damage occurred in these situations. The Building Owner’s Committee/ Developer as well as The Management Office shall not be held liable for any damage or loss occurred in these situations. The Management Office shall take strict measures in response to any break-in.

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TELEPHONE Each apartment is equipped a landline. Apartment owners are responsible for choosing their own phone package and paying for their telephone bills.

INTERCOM An audio intercom is provided to your apartment to allow access for visitors to the building and then the floor on which your apartment is located. When a guest calls your apartment the intercom will ring within your apartment. You can allow access to them by pressing the key button.

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INTERNET TELEVISION All apartments at Azura are connected to the Internet. Apartment owners are responsible for choosing their own Internet package and paying for Internet bills.

TV outlets are installed in bedrooms and living rooms. Apartment owners are responsible for choosing their own TV package and paying for their TV bills.

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LANDSCAPE MAINTENANCE The Management Office asks for the Apartment Owner(s)/ other Residents’ cooperation to protect plants and flowers in Azura. The Apartment Owner(s)/ other Residents are responsible for any loss or damage caused to the building’s garden. Please adhere to the following regulations:

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Do not climb. The Management Office/ Building Owner’s Committee shall not be held responsible for any loss or damage resulting from the act of climbing.

• • •

Do not hang or dry clothes or furniture in the garden.

Pets, two-wheel and three-wheel bicycles, and skateboards are not allowed.

Do not spit or litter in public areas. Do not pick, stomp, camp, or put personal equipment on grass, plants and flowers.


CLEANING SERVICES Professional cleaning services are provided to clean common areas of Azura. Azura occupants are not to leave bulky items such as old furniture or construction waste in the central waste storage room or common areas.

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CLEANING EXTERNAL AREAS AND EXTERIOR SIDE The Management Office shall clean the external front of the building, inclusive of windows. In some cases, the rooftop might be used for cleaning purposes. The Management Office shall send prior written notice to set up appropriate cleaning schedule with the Subsidiary Propriator(s) if the cleaning work must be performed from within the Apartment Owner(s)’ apartment. For security purposes, cleaning staff must wear valid Identity Card and be accompanied by the Management Office staff upon request.

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DRAINAGE SYSTEM CLEANING Any drainage pipes or pathways categorized as common property will be checked and cleaned on a regular basis. The Apartment Owner(s)/ other Residents are responsible for keeping the external drainage and sewage systems clean. The Apartment Owner(s)/ other Residents shall cover any costs to repair the drainage and sewage system if the Apartment Owner(s)/ other Residents cause these systems to be clogged or broken.

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APARTMENT CLEANING

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• • • •

Keep apartments clean and well-ventilated.

Please do not leave stagnant water in places such as potted dishes.

Close doors and windows to prevent insects from entering the apartment.

Food storage containers with tight lids, are available. Clean up food waste and grease daily. Place food waste in sealed bags into contained trash cans, and follow the Building Management Office's instructions for disposal.


APARTMENT CLEANING

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WINDOW CLEANING The Apartment Owner(s) are responsible for keeping apartment windows and doors clean, except for windows or doors which are not safely accessible. Unsafe areas and a part of the common areas will be cleaned by Azura and cleaning fees will be included in management fees.

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BALCONY As a resident of Azura, you are responsible for ensuring that your apartment’s balcony is clean and tidy. Balcony and bannister must be kept clean and tidy and maintained in the best condition.

Outdoor furniture must suit the building and will not cause property damage or human injury in windy weather. Do not hang towels, bedsheets or clothes in the common areas, at locations visible from the outside or from other buildings. 39


PETS The Apartment Owner(s)/ other Residents are allowed to keep pets inside their apartment. However, The Apartment Owner(s)/ other Residents must comply with certain regulations and rules to minimize noises as well as ensuring the sanitation of common areas. Please register pets using the pet registration form at the Management Office. Allowed pets include: a cat, a small dog, a bird (kept in a small cage) or fish (kept in a secure aquarium).

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PETS REGULATIONS Please adhere to the following regulations:

Keep your pets in a carrier or on a leash in the common areas.

Use the freight lifts (SL3) if your pets go out with you. Do not use residential elevators except for cases of force majeure.

Do not let your pets dig on balconies as well as in common areas.

Ensure that your pets will not defecate and/ or urinate in common areas or cause excessive noises, affecting other Apartment Owner(s)/ Residents.

Your guests are not allowed to bring pets into the building without approval of the Building Owner’s Committee/ Management Office.

Please note that any staining to internal or external floor coverings or sub-tile areas, including common areas, by your pets, or external pavers and tiles by your pets will be your responsibility to clean and or rectify.

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PARKING AREA REGULATIONS Parking area categorized as common property cannot be reserved for personal use without written approval of the Building Owner’s Committee. Guests of Azura must provide the security guards and Receptionists with information on their identity and the apartment which they want to visit. The guests can only park in The Azura’s parking areas if there is space. Commercial/ customer/ contractor/ the Apartment Owner(s)/ other Residents’ vehicles might park at the entrance in no more than 15 minutes. The Management Office shall take appropriate measures to deal with violation of this regulation. The Developer, Building Owner’s Committee and Management Office shall not be held responsible for any loss occurred in the area. Bulky vehicles such as lift trucks, oil tank cars, container trucks or towing cars are not allowed to enter Azura without prior written approval of the Management Office. Please adhere to parking area fire safety regulations.

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The Management Office shall maintain and control the parking area. The Management Office reserves the right to request illegally parked vehicles to be removed; the costs for removing such vehicles shall be covered by the vehicle owners. In case the vehicle owners repeatedly violate the prescribed regulations or depending on the level of violation, the Management Office or Developer reserves the right to cease giving parking permission to the vehicle owners. Please comply with directional signs. Do not repair or test vehicles in the parking and public areas. The Apartment Owner(s)/ other Residents who own bicycles can park in the basement parking area. Please register your bicycles with the Management Office. The Management Office shall not be held responsible for any loss to unregistered vehicles.


MAILBOX REGULATIONS

Please adhere to the following regulations when using the mailbox:

• •

• •

Do not put advertisement flyers or mail into other The Apartment Owner(s)/ other Residents’ mailboxes. Do not attach or display any nametags, signboards, personal names, advertisements, etc. on the provided mailbox. The Management Office reserves the right to remove aforementioned items and The Apartment Owner(s)/ other Residents shall be responsible for covering any costs arisen from the removal of such items. The Apartment Owner(s)/ other Residents are responsible for checking their own mailboxes to avoid flooding their mailbox. The Management Office shall not be held responsible for any lost or damaged mail. The Apartment Owner(s)/ other Residents shall be responsible for ensuring that their mailbox is properly locked. The Management Office shall not be held responsible for any personal belongings placed on or inside the mailbox. The Apartment Owner(s)/ other Residents shall be responsible for any loss of personal belonging or damage/ loss to mailbox keys. Valuable belongings should not be left in the mailboxes.

The Management Office shall not be held responsible for any lost or damaged mailbox keys or for replacing lost/ damaged keys. The Apartment Owner(s)/ other Residents shall be responsible for repairing their own damaged mailbox or replacing damaged/ lost keys or locks in accordance with the mailbox’s original design. The Apartment Owner(s)/ other Residents must hand over the key(s) to their assigned mailbox to the new the Apartment Owner(s)/ other Residents when their apartment is sold or leased. Mailboxes must be locked and closed. If the mailboxes are damaged or open and causing unaesthetic sight, the Management Office shall repair/ replace the mailboxes. Any costs arising from the repairing/replacement of aforementioned mailboxes shall be covered by the Apartment Owner(s)/ other Residents.

The Apartment Owner(s)/ other Residents are not allowed to replace current mailbox lock with another lock with different design. 43


GYMNASIUM REGULATIONS • • • •

Only residents are allowed in the facility.

For hygiene purposes, disposable wet wipes are provided. Facility users are required to use these wipes before and after using the facility’s equipment.

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Opening hours: 5:00 – 22:00. Children under 12 are not allowed in the facility. Facility users are to bring their own towels and wear appropriate attire.

The facility is operated on a first come, first serve basis.


GYMNASIUM REGULATIONS • • • • • • •

To ensure your own safety, choose exercises that suit your physical conditions and bring you comfort. Smoking and wearing swimming suits are not allowed. Pets are not allowed in the facility. Do not use the facility if you are using alcoholic beverages or drugs. Close all entrances upon entering and leaving the facility if air-conditioners are turned on. To save energy, TURN OFF electrical equipment and air-conditioners upon leaving the facility. Facility users are responsible for any risks sustained by users in the facility.

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CHILDREN’S PLAYGROUND RULES AND REGULATIONS

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• • •

Only residents are allowed to use the playground.

Smoking, eating, and drinking in the room are not allowed.

• •

Do not wear shoes or slippers on the carpeted area.

Do not take equipment out or move equipment around the playground.

Children’s Playground users are liable for any risks sustained by users in the playground.

Children under 10 must be accompanied by adults. To save energy, please TURN OFF the air-conditioner upon leaving the playground.

Do not use the room if you are using alcoholic beverages or drugs.


SWIMMING POOL REGULATIONS •

Only subsidiary proprietors or residents are allowed to use the facility.

• • •

Proper attire must be worn.

Do not run around, make loud noises, or jump into the swimming pool.

Spitting and making loud noises in the facility are not allowed.

• • • •

Eating and drinking are not allowed in the facility.

• •

Shower before entering the pool. Children entering the facility must be accompanied by adults.

Pets are not allowed in the facility. Do not use the pool if you have infectious illnesses. Using the pool after consuming alcoholic beverages may lead to serious accidents. Residents are responsible for their own safety and that of their guests when using the swimming pool. The Management Office reserves the rights to deny access to the facility at any time if a user is deemed violating the Complex’s rule and regulations. 47


PEST CONTROL To ensure clean and comfortable environment, a professional pest control company is hired to carry out pest control on a regular basis.

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PEST CONTROL Although the use of chemical products will be kept to a minimum, such products will be used if necessary. Remark: Azura’s pest control program aims at limiting pest issues in public areas, which helps protect The Apartment Owner(s)/ other Residents in public and common areas. The Apartment Owner(s)/ other Residents are responsible for pest control within their own apartments, including signing contract with pest control companies and maintaining a pest-free environment. Pest control program will be conducted in an effective manner and minimize potential impacts on the Apartment Owner(s)/ other Residents. The Management Office shall send prior notice and instructions to The Apartment Owner(s)/ other Residents before chemical products are used in public areas.

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WASTE MANAGEMENT To ensure the common areas are kept clean, please transfer waste from your apartment to the bin center before 18:00 every day. Waste must be put safely in tightly sealed bags. The Management Office will appoint staff to collect waste on a daily basis.

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WASTE MANAGEMENT Please adhere to the following regulations:

Each floor is equipped with large waste containers for general and recyclable waste. Waste must be put safely into tightly sealed bags.

• •

Make sure the garbage bags are liquid-free and tightly closed.

Newspapers and magazines are recyclable. Please put them into bags, before tying up and throwing away bags in the central garbage room. Please do not tear or burn, to avoid unnecessary annoyance.

Do not put flammable or dangerous material in the trash room. Please put toxic waste( batteries, bulbs, print cartridges, film ...) in separate bags and leave it next to waste containers for general waste. Our cleaning staff will collect waste every day and put toxic waste in allocated waste containers.

Residents are personally responsible for arranging removal of large and bulky garbage such as refrigerators, beds, wardrobes, chairs, sofas and other furniture.

For recycling purposes, please sort trash into separate bags for plastic, paper, glass, metal, and aluminum cans.

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APARTMENT MOVING/ MOVING FURNITURE Residents moving in or out of Azura must inform the Management Office and fill in announcement form available at the Reception to acquire the Management Office’s approval at least one (01) day before moving in/ out. The residents must ensure that apartment moving is carried out in the allowed time. The Management Office reserves the right to deny any request for moving in or out of the building on Sunday or during the holidays.

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CLEANING TIME: Monday to Friday: 08:00- 11:30 and 13:30 - 16:30 Saturday: 8:00- 11:30 53


APARTMENT MOVING/ MOVING FURNITURE

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The Contractor/ furniture deliverer must use the freight lift and transport furniture to apartment from the basement to avoid blocking the lobby.

• •

Using common areas for storing furniture is strictly prohibited.

Apartment movers must register with the security guards prior to the commencement of work. Movers must wear Contractor Cards before entering the building and shall be held responsible for damaged/ lost card replacement costs.

Furniture, materials and gas tanks must be transported using freight lifts or in accordance with the Management Office’s instructions.

The parking area’s maximum height is 2.3m. Furniture transporting vehicles surpassing maximum height of the parking area and driving paths will have to unload furniture outside the building.

The drivers must remain in driving seat when furniture is unloaded to ensure that other vehicles are not blocked.

Liquefied petroleum gas (LPG) transporting vehicles are not allowed to enter the parking area.

The service provider is not allowed to enter any areas in the building, except for the apartment where decorative work is carried out.


APARTMENT MOVING/ MOVING FURNITURE

Upon using the freight lifts, do not exceed maximum weight capacity.

The Apartment Owner(s) must ensure that moving, howsoever carried out, will not affect other residents.

Any movers whose behaviors are deemed inappropriate/ who deny following the building’s security procedures will be requested to leave the building immediately and prohibited from coming to Azura.

• •

Furniture movers must keep common areas clean. All waste and packing materials must be moved out of the building after moving work is completed and at the end of each working day. Waste must be transported using freight lifts or in accordance with the Management Office’s instructions.

After moving is completed, the Apartment Owner(s) must inform the Management Office so the Management Office can check the common areas and working paths described in the request form.

The Apartment Owner(s) is responsible for paying the costs arising from damage caused by the service provider to the common areas.

The Management Office reserves the right to deny or revoke any approved request if violations of the building’s regulations are detected during moving. The Management Office shall not be held responsible for any loss, damage or unforeseen costs arisen from the denial of an approved request for moving.

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INSTALLATION/ RENOVATION IN APARTMENT The Apartment Owner(s)/ other Residents must make sure that their renovation work will not affect other Apartment Owner(s)/ Residents. The Apartment Owner(s)/ other Residents shall provide liability coverage for any property damage in common areas caused by the service providers. The Apartment Owner(s)/ other Residents are not allowed to change/ move main structure of their apartment (destroying walls, moving doors, etc.) for interior decoration. The Apartment Owner(s)/ other Residents/ Renovation Contractors are responsible for transporting construction waste out of Azura. If this is not done, the Building Management Office will request a trusted garbage removal service to complete this, and the cost will be collected from the Resident/ Owner.

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CONSTRUCTION TIME Decoration equipment/ materials must be transported using freight lifts. Do not use residential elevators in any circumstances. Compulsory insurance for The Apartment Owner(s)/ other Residents is mentioned in the Azura’s general regulations. Any renovation/ installation work, including transporting materials and equipment, must be carried out within the following work hours: Time

No

Description

1

Transporting materials

2

Light work (Ex: applying paints and putty with no odor or slight odor)

3

Heavy work (Ex: Chiselling/boring, causing large noise and heavy odor)

Monday - Friday: 08:30 –11:00 and 14h00- 16:30 Saturday, Sunday and holidays: Off DO NOT cause excessive noises on Saturday, Sunday and during the holidays under any circumstances

4

Transporting construction waste

Every day from 08:00 – 17:30, except for Sunday and holidays

Monday - Friday: 08:00 –11:30 and 13h30- 17:30 Saturday: 08:00 – 11:30 Sunday and holidays: Off (prior written notice to and approval of the Management Office must be acquired for works carried out on Sundays and during the holidays)

Each renovation project should not last for more than sixty (60) days. The Management Office reserves the right to decide whether renovation work can be extended.

Remark: When transporting equipment and materials, remember to cover any sharp edges to avoid grazing the elevators. Do not exceed maximum capacity of the elevators.

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CONSTRUCTION MANAGEMENT The Apartment Owner(s)/ other Residents must pay an unrefundable fee (renovation/ decoration work management fee) to cover the costs for common area cleaning and project supervising, which are likely to arise more than the fee as in normal procedure. Light renovation work which does not produce construction waste and lasts less than fifteen (15) days is free of charge (exclusive of Deposit). The Apartment Owner(s)/ other Residents/ Renovation Contractors are responsible for transporting construction waste out of Azura. The main contractor’s anti-seepage warranty will be voided if the floor finish is damaged or replaced during cleaning.

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CONSTRUCTION REGULATIONS Renovation work which may affect the structure, appearance or quality of an apartment or of Azura in general must be reviewed, approved and provided with specific guidance by the Management Office before implementation. If necessary, the Apartment Owner(s)/ other Residents are responsible for seeking consultation from the Management Office or professional staff before carrying out renovation work. The Management Office reserves the rights to request that the impacts of renovation work on the exterior side or general appearance of the building be remedied. Particularly, the Management Office is entitled to stop renovation work or stop providing services to any apartment whose renovation work violates Azura’s regulations without Renovation Permit or completing necessary procedures until violations are remedied.

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WATER SYSTEM The water supply of the building is provided by the Danang Water Supply Company. Water indicator meters are provided separately for each apartment and tenant unit. On the twenty-fifth day of every month, the Management Office will read the water meter and send notice/ water bills to the Apartment Owner(s)/ Residents starting from the twenty-sixth day.

GAS Remark:

Due to extremely high water pressure in each apartment, water leakage, no matter how small, can cause flooding. Because of this, before leaving your apartment, please make sure that all water faucets in your apartment are properly shut off.

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Most apartments at Azura use gas for cooking. Our Receptionists will help apartment owners to call gas providers and the owners are responsible for paying gas fees. For safety reasons, only recognized retail gas providers are allowed to provide gas to Azura. Please shut off gas valves before leaving your apartment.


ELECTRICAL SYSTEM A distributing panel is installed in your apartment. Azura apartments use 220V outlets. The Azura is equipped with a generator which constantly operates even if the main power supply is lost. Power meters are placed in safe cabinets. The Building Manager will provide electric meter readings upon request. At Azura, energy rates are based on current rates stipulated by the Ministry of Industry and Trade. On the twenty-fifth day of every month, the Management Office will read electric meter and send notice/ electricity bills to the Apartment Owner(s)/ Residents starting from the twenty-sixth day.

Remark: For safety reasons, please do not cause electrical overloads, and please replace any electrical wires or outlets which show sign of malfunction. Any electrical installation work must be performed by trained personnel.

61


ATTENTIONS WHEN USING ELECTRICITY

Do not use many devices that consume electricity at the same time, disconnect unnecessary devices when not in use. Switches and electrical panels must be fastened and have protective boxes, while fuses must have full covers. In areas with flammable substances, these devices must be placed outside. Electrical devices must be warranted and maintained according to manufacturer's recommendations. Install circuit protection devices such as relays and circuit breakers in accordance with standards to promptly disconnect the circuit when the fire or overload accident occurs. Do not install or attempt to use electrical devices which are not in accordance with the original design. Do not install electrical devices in wet or flooded areas, and do not leave electrical devices that generate heat near flammable objects. It is necessary to properly ground/ earth all electrical equipment in the house such as: refrigerators, electric cookers, washing machines, to prevent electrical fires.

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FIRE FIGHTING AND PREVENTION SYSTEM

Fire alarm systems are installed in all common areas, as well as the occupants’ living rooms, bedrooms and kitchens. To avoid triggering the systems, please do not cause any direct physical impacts on the fire detectors or create smoke/ fire in common areas or within your apartments. Please pay attention to the location of Azura’s FFPS equipment.

63


LOGO

EMERGENCY WARNING SYSTEM To ensure personal safety in case of fire, each apartment is equipped with smoke detectors. When activated, your smoke detectors will sound off and you must evacuate immediately. This alarm sound will not activate immediate call to the fire brigade.

An Emergency Warning and Intercommunication System (EWIS) is installed in the building, including all Azura’s apartments, to ensure that safety warning is sent to all occupants in case of fire.

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Remark: In case emergency evacuation must be performed, you will hear alarm sounds and must evacuate immediately by following safety instructions posted on each floor’s hallway. EWIS is activated automatically to alarm fire brigade.


EMERGENCY WARNING SYSTEM

This is a separate mechanism to the smoke detector. Do not smoke in the stairways, elevators, parking areas or other common areas.

Your apartment is also fitted with a heat sensor. Should your apartment reach a temperature that activates this sensor, the sprinkler head will activate and it will signal an alarm throughout the building and call to the fire brigade.

65


EMERGENCY PREPAREDNESS

66


In case of emergency, it is very important that you know what to do. To help you, the Management Office provides a system of preventive measures; the principles of emergency management are listed in a separate document. The Management Office requests that you spend time to read the principles of emergency management.

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E M E R G E N CY P R E PA R E D N E S S

GENERAL EVACUATION PRINCIPLES

• If you cannot get out of the building or get

Flip off the breaker, lock the door, and then leave the building in a quick and orderly manner using the nearest evacuation stairway. Do not use the elevator in case of fire or earthquake.

• Bring along your mobile phone and flashlight;

During the evacuation: be calm, avoid pushing, and listen to the instructions of the Fire Protection force. Prepare yourself with protective equipment such as masks, wet towels, gas masks to prevent smoke and toxic gases.

stuck, call the Management Office’s hotline, the Management Office’s Security Staff or 113 for help. If you find injured people, call 115 immediately and perform first-aid.

wear a pair of shoes with good soles to protect your feet from possible broken glass debris and sharp nails. Do not bring heavy objects during evacuation.

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E M E R G E N CY P R E PA R E D N E S S

EVACUATING KNOWLEDGE

Before leaving the room, you should check the outside temperature by touching the back of your hand to the main door.

Slowly open the door to avoid fire and smoke rushing in, which may cause burns and choking. Exit via the emergency exits indicated by signs.

• When traveling on the escape route, keep your body low to avoid heat, smoke and fumes.

• Priority should be given to the elderly, children

• During the escape process you need to be calm,

avoid pushing, and listen to the instructions of the fire protection force.

You should prepare yourself with protective equipment such as masks, wet towels, and gas masks to prevent smoke and toxic gas inhalation.

If you cannot escape from the room, you should go to the balcony of the building and alert others to your location for rescue.

and pregnant women. The elevators should be strictly avoided.

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E M E R G E N CY P R E PA R E D N E S S

FIRE

70

Use any possible method to alert others.

Guide others to escape from the affected area.

Turn off electricity at the site of the fire, andcall the fire department at 114.

Use fire extinguishers, and any other available tools and materials to smother flames.

Send someone to meet the firefighters vehicle.

Maintain the scene for investigation.

Move and protect property.


E M E R G E N CY P R E PA R E D N E S S

STORMS

When you are informed of the possibility of tropical storm(s), remember and apply the following preventions when necessary to ensure safety for yourself and your property.

After the storm, replace cracked or broken glass (if any) as soon as possible.

Secure trees planted outdoors and move plant/ flower pots and tables/ chairs from your balcony into your apartment.

Properly close and lock all entrances and windows before and after the storm.

After the storm, replace cracked or broken glass (if any) as soon as possible.

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E M E R G E N CY P R E PA R E D N E S S

WATER OVERFLOW

Upon detecting water leakage in your apartment or doubting that there is water leaking from above or surrounding apartments, please immediately inform the Management Office. Our maintenance and engineering staff can quickly check the water gauges of the suspected apartments to avoid risks of overflow.

• Close door to surrounding areas to avoid aggravating the situation.

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Protect your apartment’s property and items, and your personal belongings.

Turn off water valves when the sources of water leakage are identified.

If evacuation must be performed, turn off all equipment in your apartment before leaving.

Protect or bring with you important documents or valuable property.


E M E R G E N CY P R E PA R E D N E S S

MALFUNCTIONED ELEVATOR

In case you are stuck in an elevator, please:

DO NOT panic.

Press EMERGENCY button

Report your status via communication device available in each elevator.

Report immediately the number of old people, pregnant women and/or children in the elevator and if an ambulance is needed.

to alarm the Management Office/ Security guards.

73


E M E R G E N CY P R E PA R E D N E S S

CIVIL UNREST & DISTURBANCE

If there is civil unrest outside Azura, security staff will immediately block all entrances to the building. The Management Office will inform the nearest police station about the unrest and inform the Apartment Owner(s)/ other Residents verified information on the unrest. To deal with extremists:

74

Try to keep calm.

Isolate the extremists in an unoccupied area.

With support from other staff, try to settle the dispute calmly through negotiation and discussion.


E M E R G E N CY P R E PA R E D N E S S

ROBBERY

• If you find any suspicious subjects or activities in or around Azura, please immediately inform the security guards, Management Office and if necessary call the police.

• Common areas (whether with or without security guards) are used for common purposes and therefore contain safety risks.

• The Developer/ Management Office shall not be held responsible for any loss or damage caused by a third party in the common areas such as elevator, trade center, parking area, stairway or the surrounding areas.

75


E M E R G E N CY P R E PA R E D N E S S

EARTHQUAKE

• Refrain from moving around too much. If there is a blackout, emergency lights will immediately turn on.

If you are in your apartment, sit down on the floor and find a secure hiding spot, for example underneath the table or sofa. If there isn’t a table nearby, use your hand to over your face and head, curl your body and hide in the corner.

Stay away from glass, windows or any fall-prone items such as lighting appliances.

When you can no longer feel the earthquake, leave the building only when you think it is safe using the stairways. Do not use the elevators.

• Hide near firm walls or large pillars and wait for further instructions.

If you are in a supermarket, cover your head with a bag and avoid objects falling from shelves.

Remark: Automatic fire alarm or water sprinkler systems can be activated when the building shakes, even though there isn’t any fire. When this happens, keep calm and hide in your safe spot until the earthquake is over. 76


E M E R G E N CY P R E PA R E D N E S S

BOMB THREAT

While bomb threats are an extremely unlikely event, please contact the Management Office immediately if you receive bomb threat.

Do not interrupt the caller. Try to prolong the conversation as much as possible. Request the caller to repeat what they said.

Keep calm. Write down the caller’s message and try to obtain as much information as possible: time of call, time of setting up the bomb, traits of the caller’s voice( gender, age, tone – educated, high pitch, low pitch, pronunciation, etc., speaking rate – fast, slow, etc., exact reasons for bomb threat, etc.).

After the call ends, immediately inform the Management Office. The Management Office will work with the relevant authorities to search for the bomb and inform you as necessary.

77


E M E R G E N CY P R E PA R E D N E S S

DROWNING

Death from drowning occurs when a victim is suffocated. Water enters the airways and lungs leading to laryngeal contractions, and interferes with the supply of air.

Responding quickly can save the victim's life.

Identification signs may include:

-

78

When the victim is exhausted, the body tends to sink until the body floats vertically, with only the head floating above the water. Breathing bubbles become weaker and movement in the water slows down or stops completely. The victim's face, especially the lip area, turns dark purple.


E M E R G E N CY P R E PA R E D N E S S

DROWNING FIRST AID

•

The methods: 1. First, don't jump into the water to assist the victim if he/ she is moving. Throw a lifebuoy, or any object that can float into the water for them to grab onto.

6. Place the victim in the prone position with head tilted to

the side, arms stretched toward the head. For babies and young children - hold both feet, and turn upside down for a few seconds.

2. Contact the Management Office/ Rescue Team

7. Wrap your arms around his/ her stomach, lifting the

3. If the victim is unresponsive, make sure the pool

8. This is to push water out of the lungs.

immediately.

power supply, or lights, are not causing electrical conductivity in the water. Do not jump into the water if electrical current is detected in the water.

4. Take care and not to endanger your life. 5. If you can swim and are sure there is no electric

source in the water, enter the water to assist the victim.

whole body.

9. Do Cardiopulmonary Resuscitation (CPR) until breathing

returns to normal.

10. Do CPR until the rescue team arrives if you do not feel

that the victim is starting to breathe again.

11. As soon as the victim begins to breathe, lay the victim at

supine position until rescue team arrives. Cover the victim with a thin blanket.

79


E M E R G E N CY P R E PA R E D N E S S

THREAT OF SUICIDE

If a person is found to have suicidal thoughts, do not approach that person, but immediately contact the Management Office/ Police/ Ambulance Team and report the following:

80

-

The location of the person intending to commit suicide.

-

Support in preventing outside crowds from gathering.

Name of person attempting to commit suicide (if known). Wait in a safe place near the suicide intented person and guide the Managemers/ police/ ambulance team staff when they arrive. Support the police and ambulance team as soon as they arrive.


E M E R G E N CY P R E PA R E D N E S S

LETTER BOMBS

A letter bomb is designed for safety during transportation but will explode if opened or activated with special equipment. A letter bomb is normally sent under the form of a letter to a specific occupant in the building. Letter bombs resemble a small present or parcel. If you think that you might have received a letter bomb, please:

Evacuate everyone out of the area where the letter bomb is located and stand at least 8 meters away from the letter bomb.

Inform the Management Office immediately.

Do not try to defuse the bomb by yourself under any circumstances.

81


MANAGEMENT OFFICE PMC JSC. was jointly established in June of 2009 by Vietnam Posts and Telecommunications Group (VNPT) and Biken Techno Corporation – Japan.

VISION

MISSION

Humility, tolerance, and the desire to learn are always nurtured and spread among every PMC member. We are constantly striving to apply international standards of hospitality in Vietnam which bring moments of happiness and peace to our customers, partners and PMC members.

We will be a leader in upholding ethical standards, values and stated commitments to our customers, partners and PMC members.

Hanoi: 21st Floor, VNPT Tower, 57 Huynh Thuc Khang St., Dong Da Dist., Hanoi Da Nang: 36 Tran Quoc Toan St., Hai Chau Dist., Da Nang HCM: Room 505, 42 Pham Ngoc Thach St., Distric 3, HCM city

SHAREHOLDERS AND STRATEGIC PARTNERS VIETNAM POSTS AND TELECOMMUNICATIONS GROUP Headquaters: VNPT Tower, 57 Huynh Thuc Khang St., Dong Da Dist., Hanoi.

BIKEN TECHNO CORPORATION Headquaters: Tennouzu First Tower 17F, 2-2-4, Higashigawa, Shinagawaku, Tokyo, 140-0002, Japan.

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www.pmcweb.vn |

0904 615 855 |

pmc@vnpt.vn


CONTACT LIST EMERGENCY CONTACT NUMBER

• • •

Mobile police: 113 Fire fighting and prevention: 114 Emergency: 115

• • •

Phone instructions: 116 Phone number area code of Da Nang: 0236 3 Inquiry: 1080

IMMIGRATION MANAGEMENT DEPARTMENT

CUSTOMER SUPPORT CENTER

Address: 78 Le Loi Working time: Monday -> Saturday • Morning: 8:00 - 11:30 • Afternoon: 13:30 - 16:30 (on Saturday work in the morningonly)

Address: 108 Bach Dang, Hai Chau District Phone: 0236 3550111 - Fax: 0236 386 3399 E-mail: visitorcenter@danang.gov.vn www.tourism.danang.vn

ADMINISTRATIVE CENTER

CITY POLICE

Address: 24 Tran Phu, Hai Chau District www.danang.gov.vn

Address: 80 Le Loi, Thach Thang, Hai Chau District www.catp.danang.gov.vn

DA NANG INTERNATIONALAIRPORT

CITY POST OFFICE

Address: Duy Tan, Hai Chau District www.vietnamairport.vn

Address: Duy Tan, Hai Chau www.danang.vnpost.vn

TRAIN STATION

BUS STATION

Address: 791 Hai Phong, Tam Thuan, Thanh Khe www.danangstation.com.vn

Address: 185 Ton Duc Thang, Lien Chieu www.vexere.com

83


CONTACT LIST FOREIGN CONSULATE IN DA NANG Nga Russia

Laos Address: 16 Tran Quy Cap Phone: 0236 3821 208

Address: 22 Tran Phu Phone: 0236 3822 380

PUBLIC HOSPITAL

PRIVATE HOSPITALS

Danang Hospital Address: 124 Hai Phong Phone: 0236 3821 118

Hoan My Hospital Address: 291 Nguyen Van Linh Phone: 0236 3650 676

Traditional medicine Hospital Address: 09 Tran Thu Do - Cam Le Phone: 0236 3696 123

Vinh Toan Hospital Address: 49 Le Duan Phone: 0236 3892 920

Hospital 17 (Hospital QK5) Address: 02 Nguyen Huu Tho Phone: 0236 3816 692

Nguyen Van Thai Hospital Address: 02 Tran Quang Dieu Phone: 0236 3944 358

Hospital C Address: 122 Hai Phong Phone: 0236 3821 480

Binh Dan Hospital Address: 376 Tran Cao Van Phone: 0236 3714 030

Eye Hospital Address: 68 Phan Dang Luu Phone: 0236 3624 283

MEDICAL CENTER Family Clinic Address: 96-98 Nguyen Van Linh Phone: 0236 3582 699

199 Hospital (Ministry of Public Security) Emergency center Address: 216 Nguyen Cong Tru Address: 126 Hai Phong Phone: 1900 986868 Phone: 115 84

BANK AgriBank Address: 23 Phan Dinh Phung Phone: 0236 3821 168

VietcomBank Address: 140-142 Le Loi Phone: 0236 3822 110

VietinBank Address: 172 Nguyen Van Linh Phone: 0236 3824 293

Dong A Bank Address: 167 Nguyen Van Linh Phone: 0236 3582 971

MARKET Con Market Address: Ong Ich Khiem Phone: 0236 3837 426

Han Market Address: Tran Phu Phone: 0236 3821 168

MUSEUM Da Nang Museum of Cham Sculpture Address: September 2, No.2 Open: 07:00 - 17:30

Danang Museum Address: 24 Tran Phu Open: 08:00 - 11:30/ 13:30 - 16:30 Every day (Except Monday)

Dong Dinh Museum Address: Hoang Sa Mountain - Son Tra

Museum of Military Region 5 Address: 255 - 257 Hung Vuong Phone: 0236 3666 085

Mở cửa: 08:00 - 17:00


LIVING GUIDE

Hotline: 0934.823.707 | www.azuradanang.net


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Articles inside

Threat of Suicide

0
page 81

Drowning

1min
pages 79-80

Bomb threat

0
page 78

Earthquake

0
page 77

Robbery

0
page 76

Storms

0
page 72

Malfunctioned elevator

0
pages 74-75

Water overflow

0
page 73

General evacuation principles

1min
pages 69-70

Fire fighting and prevention system

2min
pages 64-68

Electrical system

1min
pages 62-63

Gas

0
page 61

Apartment moving/ Moving furniture

2min
pages 53-56

Apartment Installation/ Renovation

3min
pages 57-60

Waste management

1min
pages 51-52

Pest control

0
pages 49-50

Gymnasium regulations

0
pages 45-46

Swimming pool regulations

0
page 48

Mailbox regulations

1min
page 44

Parking area regulations

1min
page 43

Pets

1min
pages 41-42

Cleaning services

2min
pages 34-40

Intercoms

0
page 31

Landscape maintenance

0
page 33

Security services

0
pages 27-28

Apartment keys

1min
pages 29-30

Guests and visitors

1min
pages 23-24

Access cards

0
pages 25-26

Mailboxes

0
pages 21-22

Gymnasium

0
page 18

Housing Service Center

1min
pages 14-16

Children’s playground

0
page 20

Swimming pool

0
page 19

Parking area

0
page 17

Building management

0
pages 12-13

Azura

1min
pages 7-9

Definitions and descriptions

5min
pages 3-6
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