PSI November 2015 by Western Business Media Limited

November 2015 – £4.00

001_001_PSI_jun15 19/10/2015 17:01 Page 1

@SecurityDrum

www.psimagazine.co.uk

Professional Security Installer

IN MY OPINION Ian Moore of FIA

BIOMETRIC ACCESS The eyes have it

PRODUCT TESTS Tyco Illustra IP mini dome & Kewtech KT116

EDITOR’S CHOICE A look at the best new products

BEWARE OF BAD APPLES Sales tactics that leave a sour taste

Project1_Layout 1 25/08/2015 11:39 Page 1

HomeControl+

MUTE

The all new Enforcer HomeControl+ Panel, with HomeControl+ App and PyronixCloud connectivity.

*In your PyronixCloud intstaller admin account

www.pyronix.com

www.facebook.com/pyronix

@pyronix

Contents p3_000_PSI_sep11 20/10/2015 13:19 Page 2

November 2015 – £4.00

November 2015 www.psimagazine.co.uk

@SecurityDrum

www.psimagazine.co.uk

Professional Security Installer

5 Editorial A number of people have mentioned to us this month that there are no barriers to anyone being able to fit life safety systems, when clearly there should be

8 Industry news News and events from the security and fire industries

11 Appointments We meet some of this month’s movers and shakers

IN MY OPINION Ian Moore of FIA

BIOMETRIC ACCESS The eyes have it

PRODUCT TESTS Tyco Illustra IP mini dome & Kewtech KT116

12 Change of use warning Research reveals over half of European businesses are risking the safety of building occupants by failing to adjust security systems

14 Time travel sickness A recent European Court of Justice ruling could be worrying news for employers of security installers

16 Editor’s Choice The pick of the latest security products available

EDITOR’S CHOICE

18 Test - Tyco Illustra 5MP dome

A look at the best new products

BEWARE OF BAD APPLES Sales tactics that leave a sour taste

The 5MP Illustra mini-dome from Tyco is put through its paces

20 Test - Kewtech KT116 The multimeter and temperature probe device is reviewed by an installer out in the field

23 The PSI Interview This month we talk to Ian Moore, the new CEO of the Fire Industry Association

27 When cowboys call... As we reported last month, there have been new cases of security firms using dodgy phone selling tactics. The PSI Panel is not happy

31 A boost for biometrics With smartphones now boasting eye recognition tech this is good news for the biometric security industry

35 When cameras wink How manufacturers are developing technology to overcome real world problems with cameras

39 Meet the installer Kate Tompsett of Secure Engineering is in the hot seat this month

Bad apples bruise the industry Last month we again heard of intruder alarm companies using inappropriate selling techniques, this time autodialling potential customers in the middle of the night. These ‘bad apples’ are leaving a sour taste in the mouth according to the PSI Panel

CONTACTS

EDITOR Andy Clutton Tel: 020 8295 8308 E-mail: andy.clutton@psimagazine.co.uk Twitter: @SecurityDrum DESIGN & PRODUCTION Matt Jarvis Tel: 020 8295 8310 Fax: 0870 4292015 E-mail: matt.jarvis@proactivpubs.co.uk ADVERTISEMENT DIRECTOR David Lewis Tel: 020 8295 8309 Fax: 01322 292295 E-mail: david.lewis@proactivpubs.co.uk DISPLAY ADVERTISING Paul Amura Tel: 020 8295 8307 Fax: 01322 292295 E-mail: paul.amura@proactivpubs.co.uk

41 PSiX November

ADMINISTRATION Tracey Beale Tel: 020 8295 8306 Fax: 01322 292295 E-mail: tracey.beale@proactivpubs.co.uk

A look at IT related security systems and latest products

MANAGING DIRECTOR Mark Quittenton

63 The PSi Directory Your guide to vendors and service providers

www.psimagazine.co.uk

CHAIRMAN Larry O’Leary

PSi QR Codes

For ease of access, some of the items in PSi carry QR codes. Simply scan with your phone to visit relevant websites. Security-based editorial contributions to PSI are welcomed, and the Editor reserves the right to alter or abridge text prior to publication. The views expressed in PSI are not necessarily those of the publishers. Editorial and Advertisement Office PRO-ACTIV PUBLICATIONS LTD PO BOX 332 DARTFORD DA1 9FF © Pro-Activ Publications Ltd 2015 All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher. ISSN: 1360-6476 PSI is currently available for an annual subscription rate of £48.00 (UK only)

EDIT leader nov15_000_PSI_apr15 26/10/2015 10:55 Page 1

32-Zone Wireless Kits with RicochetÂŽ Mesh Technology

More applications, more flexibility, more freedom.

Texecom has revamped and enhanced its wireless kit offering. Providing more performance and more value than ever before, Texecomâ&#x20AC;&#x2122;s 5 new 32-zone wireless kits simplify the range and make selecting the ideal Ricochet enabled wireless kit even easier than before.

Designed & made in the UK by Texecom

EDIT leader nov15_000_PSI_apr15 26/10/2015 10:56 Page 2

www.psimagazine.co.uk

32 Zone Wireless Kits Kit 1 1 x Premier Elite 48-W 1 x Premier LCDP 1 x Premier Elite Impaq Contact-W 3 x Premier Compact PW-W 5 x Premier Prox Tags Kit 2 1 x Premier Elite 48-W 1 x Premier LCDP 1 x Premier Elite Impaq Contact-W 3 x Premier Compact PW-W 5 x Premier Prox Tags 1 x Odyssey X-W Backplate

32 Zone Self-Contained Wireless Kits Kit 3 1 x Premier Elite 48-W LIVE 1 x Premier Elite Impaq Contact-W 3 x Premier Compact PW-W 2 x Premier Elite SmartKey Kit 4 1 x Premier Elite 48-W LIVE 1 x Premier Elite Impaq Contact-W 3 x Premier Compact PW-W 2 x Premier Elite SmartKey 1 x Odyssey X-W Backplate

32 Zone Hybrid Kit Kit 5 1 x Premier Elite 48-W 1 x Premier LCDP & 5 Prox Tags 1 x Premier Elite 32XP-W 2 x Premier Elite QD-W 2 x Premier Elite DT-W 2 x Premier Elite Impaq Contact-W

www.texe.com Sales: 01706 220460

EDITORIAL

Jobs for life (safety) It was interesting speaking to a number of different people this month and to end up talking about the exact same thing each time. Apparently we have a problem with the regulation of fire equipment installations...

egulations, while essential for the improvement and professionalism of business, can be a bit of a pain. They usually signify an increase in paperwork and for many installers are a task that can keep them in the office rather than out on a contract, especially during the auditing period. But all in all, we all accept that the roles of standards and legislation are to raise the bar and help customers recognise who the good tradesmen are. However it would appear that there is a bit of a regulations black-hole when it comes to one area of installation that many of you will have had first-hand experience. This month we interview the new man at the top of the Fire Industry Association (FIA) and he clairified a point that only a few days earlier I discussed with a manufacturer and a distributor. This is that anyone can fit fire safety equipment. Yes, anyone. No, not anyone certified by a trade/industry body, absolutely anyone. On the face of it, for example, you might think that fitting a smoke detector to a ceiling mount is a simple enough job, and in itself it is, but where is the best place to put it and is the unit specified the right one for the job? When a room is converted for change of use, has it got adequate equipment fitted to suit the new working environment/use? And don’t forget the question about the knowledge of the ‘responsible person’ who is charged with looking after the fire safety equipment and procedures in a site. It is a bit of a strange one that equipment for the protection of human life (hence the oft coined phrase ‘life safety’) can be fitted by anyone no matter their level of experience and knowledge. There are Codes of Practice such as BS 5839-1:2013, but compare this situation to CCTV for example; if a camera is not installed properly then it’s a crime prevention problem - not generally a matter of life and death. If a smoke detctor is not installed or specified properly then it can definitely be a threat to life safety. Yet at the moment there is no strict legislation in place that says anyone fitting ‘life safety’ equipment must be accredited or certified by a body or be trained to a certain standard, only recommendations that may be followed. It is the hope of the FIA that fire systems installers will one day be held in the same regard as gas engineers who need to be registered Gas Safe before they are allowed to carry out any installation or maintenance. This seems an extremely reasonable request and one that we hope will come to pass especially in the light of the many variations of fire safety solutions there are on the market which need to be correctly specified and fitted for the application at hand. Equipment that has to be manufactured and designed to very specific standards, but can be fitted by anyone. Andy Clutton EDITOR 5

Project2_Layout 1 19/10/2015 12:54 Page 1

Project2_Layout 1 19/10/2015 12:55 Page 1

EDIT news nov15_PSI_feb15 19/10/2015 16:44 Page 2

INDUSTRY NEWS

INDUSTRY NEWS Dorma and Kaba now merged

The new dorma+kaba Executive Committee

Kaba Group and Dorma Group have merged to form dorma+kaba. The merger has created a business with pro forma sales of more than CHF 2 billion and around 16,000 employees. dorma+kaba is active in over 50 countries and has a presence, through both production sites and distribution and service offices, in all relevant markets. Together, the two companies offer their customers products, solutions and services for security and building access, so these customers can get the equipment for access and opening and closing doors from a single source.

More acquisitions this month...

In brief CIA Fire & Security has announced that it will be partnering with iHasco to provide office staff and engineers with interactive health and safety training.

Reed Exhibitions has announced the expansion of its Reed Global Security platform with the creation of Connected Security Expo @ ISC West sponsored by The Security Industry Association (SIA). The conference-led event will debut April 6-8, 2016 in Las Vegas and will be co-located with ISC West.

News recently of a number of business acquisitions. One saw technology investment firm Battery Ventures complete the acquisition of Physical Security Business Unit (PSBU), formerly part of the security division of NICE Systems. Through the acquisition, Battery Ventures has established an independently operating business named Qognify. Moti Shabtai formerly the general manager of the PSBU at NICE Systems, has become president of Qognify. He is joined by Adam Markin, an experienced industry operator and former Battery Ventures executive in residence, who is the new chairman of Qognify. In other news it was announced by Euresys, a provider of video acquisition and image processing components for machine vision, that Marc Damhaut (Chief Executive Officer) and three other executives, Claude Latin (Chief Operation Officer), Jean-Michel Wintgens (Vice

D-Link announces the launch of installer partnership programme D-Link has announced the launch of its Smart Installer Program (SIP) in the UK and Ireland, offering physical security installers a partnership opportunity with regular product and market updates. The SIP is a partnership program for installers of physical security who sell to small/medium-sized businesses and homes. Installers that wish to partner with D-Link can access a range of benefits via an online portal and receive support through an account team that can advise on pricing and pre-sales technical queries. The online portal allows users to register deals, apply for demo products and secure prices whilst NFR tools such as Surveillance Floor Planner Pro and Bandwidth Calculator aid installers in planning and creating new surveillance solution projects. According to Paul Routledge, Sales and Marketing Manager UK at D-Link: “From profit margins and deal pricing to training and sales support, the Smart Installers Program has a host of benefits recognising the specific individual needs of security installers.” President Engineering) and Jean-Bernard De Bal (Vice President Business Development), have led a management buy-out of the business. The acquisition had been finalised at the end of July with Euresys acquired by a new holding company controlled by the existing management team. The acquisition includes the company’s headquarters in Liège (Belgium) as well as the offices in Singapore and San Juan Capistrano (CA, USA).business forward together.” Thirdly, Norbain Holdings revealed the acquisition of Blue Helix, a distributor of fibre and copper networking products.

The Euresys MBO team

www.psimagazine.co.uk

bottom line_PSI_feb15 16/10/2015 19:23 Page 5

THE BOTTOM LINE I N A S S O C I AT I O N W I T H C S L D U A L C O M

The interview that gets the facts from the top This month Simon Banks talks to Mike Greaves, Managing Director of the Keyways group of companies encompassing Westmorland, CJ Alarms, GB Security Systems and Cumbrian Systems. Keyways are celebrating 50 years as a family business. Mike is also Chairman of the NASIC buying group, with consolidated annual sales in excess of £100m.

Have you always been a traditional alarm company? My father started Keyways over 50 years ago with a focus on providing safety and master key systems to the electricity generating market. We started to diversify into CCTV and Access Control long before traditional alarms. In the late eighties we became inspectorate recognised with a goal to focus on a full spectrum of security services including all aspects of physical and electrical security without the need to sub-contract. The aim was to be a solution-based design and installation company focused on mitigating any potential loss or crime against our clients. How many acquisitions have you made in the last ten years? Despite strong organic growth the group has also acquired several alarm companies. We often receive direct approaches, but our general approach has been more strategic. Buying companies in parallel sectors such as Fire can be very complimentary to our core strengths. We are also of a size that makes acquisitions necessary to address natural attrition. We made a conscious decision not to enlarge our installation department to cover any natural churn and to focus on high quality leads created from our database and referrals. Have you been tempted with other vertical business streams? We have consciously stayed away from AV and home cinema systems (despite being regularly asked) for several reasons. Notably, not to compete with many of our clients but also because we believe we’re a near perfect security company due to our legacy, workforce and experience. It would take considerable investment and an uncomfortable strain on our core workforce to achieve the same high standards in AV or home cinema. What are the biggest leaps in technology and what challenges do they bring? The biggest sea change in recent years has been IP. Our challenge has been to re-skill our workforce to take advantage and gain competency and proficiency. Advances in technology have allowed us to use video analytical data to shift the focus from the internal to the external. We want to prevent burglary – and especially aggravated burglary – before it happens.

Have you considered doing more Fire installations? I would estimate that Keyways - the largest company in the group - can attribute 10% of its installations to Fire; with our other companies the split is more 50/50. We see this as an opportunity to grow Keyways organically into a more lucrative vertical. Would CCTV benefit from storing data in cloud rather than an on-site DVR? As of today the quality is not comparable with an onsite storage device. Streaming to the client often involves very poor quality images with restrictions on both band width and storage space. It also generally commands a premium price. Are there enough skills in our industry? It is a company’s responsibility to make sure that there’s a feed of talent entering the business through investment in young people. We have created positions for over 10 apprentices in the last year across the group. Apprentices bring all the obvious benefits and provide some less publicized ones such as enabling health and safety compliance on sites that require two people. The apprentices buddy-up with an experienced professional to complement their academic study. As an

ABOUT THE NASIC GROUP: • An association of 42 independent NSI Gold companies • Combined group purchasing power of £100 million • Passing the savings onto the customer • Installers selected for local reputations and commitment to quality • National Coverage with a local service • Share national contracts between companies for efficiency • Providing a quality service for over 20 years investor in people we also believe in constant re-training of our team and their commitment to client security regardless of their age. Should Electricians be moving into Security? Electricians have always been entering the security market. In my experience it often peaks when the construction sector is less busy. Some stay and take the attributes of Alarm Installers but many Electricians are adverse to the 24 hour call-out culture. We have six qualified Electricians within the group.

Installers meet to exchange ideas at one of the quarterly NASIC meetings

YOU SAID IT! Another @CSLDualCom DigiAir® UDL connected and working today! Great cost effective signalling with UDL built in! Tweeted by @crosbyintruder – Sept 29 Tweet us @CSLDualCom

Get Social Find our other social pages here...

Project1_Layout 1 23/07/2015 17:10 Page 1

Track

Keep persons of interest in view, as they move – even at speed.

Locate

Gives you the ability to pinpoint persons of interest fast and accurately.

Zoom

Gives you the detail you need to make informed decisions.

Our focus is helping you to locate, track and zoom in on details. Bosch motion control cameras oﬀ er you total control of what you choose to see, and the level of zoom you use to identify objects over large distances, regardless of movement. Learn more at Tel: 01895 878095 | Email: security.systems@uk.bosch.com

EDIT people nov15_000_PSI_may15 19/10/2015 13:40 Page 2

APPOINTMENTS

APPOINTMENTS Andrew Marsh, Oliver Spencer

Eaton has announced that two new security products area account manager appointments have been made. Andrew Marsh will cover the South-West and Oliver Spencer will take charge of North London. Andrew boasts a 30-year career in the security sector and extensive knowledge about a wide number of security technologies. As an internal appointment, Oliver has held a variety of roles within Eaton since he joined the company seven years ago including technical support, technical trainer and more recently as a member of the company's specification team.

Rob Clark

IDIS has appointed Rob Clark to the role of National Distribution Manager to be based out of the IDIS European headquarters in Brentford, London. Rob joins IDIS to focus on UK distribution sales for the IDIS total solution and will be responsible for leveraging and nurturing new and existing distribution partnerships while developing channel-marketing initiatives to increase value for both IDIS and its distribution partners. Rob brings with him over ten years’ experience in the security industry, particularly in video surveillance and access control with excellent knowledge of both IP and analogue technologies. He most recently held channel and business development positions at Sony and TDSi plus sales positions at Lucent Technologies, Avaya, Genesis and Mitsubishi.

Ian Young

Debra Stott, Samantha Fawn

VCA has appointed Ian Young to the role of Business Development Manager for the EMEA region. Ian will be responsible for developing relationships with market influencers, including consultants, specifiers and systems integrators to identify sales opportunities for VCA’s new range of IP network video devices which feature its analytics technology. Prior to joining VCA, Ian was Commercial Manager for SmartCCTV. “Ian is a welcome addition to our fast expanding global sales team,” said Kevin Waterhouse, Executive Vice President, Global Sales for VCA.

Martin Morris

DORMA UK has recently appointed two new Territory Sales People for Distribution and Industry. Debra Stott succeeds Tony O’Neill in the role of Sales New Equipment for the North East & Yorkshire, following his retirement from DORMA after 36 years. Debra brings over 25 years of experience in the industry, having previously held roles at Scott Beavan and Lloyd Worrall Newcastle. Samantha Fawn has taken over as Territory Sales Person for Distribution and Industry for the London & South East area replacing Dick Watts who retired after 32 years. Samantha has previously held sales roles with Leaderflush Shapland and Laidlaw Ironmongery. She brings over 20 years of experience working within the construction industry and specialising in the architectural ironmongery sector.

www.psimagazine.co.uk

Eneo has announced the appointment of Martin Morris as Business Development Manager for UK and Ireland. Formerly at Panasonic, Martin is now responsible for selling eneo’s IP, analogue and TVI product range. He will support reseller and distributor customers, focusing on IP CCTV sales growth and increasing awareness of eneo’s IP system solutions. He will also leverage partnerships with integrated, third-party, open-platform VMS suppliers. “Martin’s career spans IP CCTV consultancy and sales management at installer, distributor and manufacturer levels”, explained Jochen Elsesser, Business Development and Marketing Director at eneo. “He is an IP specialist, with distributed IT network design, project management and project implementation experience. These technical abilities will be key to helping our customers migrate towards more flexible, intuitive and intelligent CCTV solutions across our IP, TVI and analogue ranges.”

EDIT news extra nov15_PSI_may15 19/10/2015 16:43 Page 2

NEWS EXTRA

Change of use warning

Research from Hochiki Europe reveals over half (56 per cent) of European businesses are risking the safety of building occupants by failing to adjust security systems in accordance with change in use of space ith demand for Grade A office space outstripping supply in many major cities, organisations are investing in fit outs and refurbishments to accommodate evolving needs but neglecting to alter fire and lighting safety systems to support this. The study of installers also found that 55 per cent feel their customers are more concerned with initial expenditure than Total Cost of Ownership (TCO) which could compromise performance long-term. Simon Massey, Section Leader Technical Support/Training at Hochiki Europe, explained: “While the construction industry works to meet a surge in demand for Grade A space in European cities such as London and Milan, businesses are understandably working with what they’ve got to accommodate their growth. “However, fire and lighting safety solutions are installed with the current use of space in mind so to disregard this when altering layout or function is a potentially fatal oversight.” The study also highlighted maintenance spend as an area for concern. A fifth (22%) of installers surveyed think building managers view maintenance as an unnecessary expense.

Organisations are investing in fit outs and refurbishments to accommodate their evolving needs but are neglecting to alter fire and lighting safety systems to support this

While almost three quarters (74%) believe that they view maintenance as simply a ‘tick-box’ exercise. When asked about the issues they most commonly encounter, installers said many were due to poor installation choices and poor maintenance practices. For example, when looking at fire systems, almost half (48%) of installers found businesses had the wrong system installed for the environment, while 51% found detectors that they needed cleaning. For emergency lighting systems, the situation was similar, 57% found batteries in the units were not charged, while over two fifths (44%) had inadequate lux levels. Massey commented on the findings: “With European GDP set to rise by 1.7 per cent this year alone, it’s likely that many businesses will be forced to continue adapting with what they have but this shouldn’t be to the detriment of overall safety. “Raising awareness of this issue, as well as overall maintenance, is reaching a critical point and it’s the responsibility of industry members to support businesses in regularly reviewing the status of their safety system to secure whatever form their building takes,” says Simon. “One approach installers can take to help managers solve their maintenance issues is to direct them to the manufacturer of the equipment to arrange additional training or support. Many manufacturers will offer CPD courses, seminars and educational literature, in line with current legislation, to assist those responsible for building safety.” Paul Adams, Marketing Manager, Hochiki Europe, concludes: “Well-trained installers in Europe will have in-depth knowledge of life safety regulations. Throughout a project or site visit, if they become aware that the correct systems or protocols aren’t in place, they have a duty of care to pass on their knowledge and recommendations to those responsible for the safety of the building’s occupants. By doing so, they can work with the building managers and owners to ensure the necessary systems and procedures are in place to safeguard compliance with legislation.”

www.psimagazine.co.uk

Project3_Layout 1 19/10/2015 16:23 Page 1

“We won’t give you sleepless nights”

Andy Rainforth Sales and Marketing Director

No one likes nasty surprises and limited period access control warranties mean you never really know what your profits will be over the life of a system. Our Pro-Care guarantee offers lifetime software support for you and your end user and a lifetime warranty on all hardware. We want you to have the same peace of mind with our products as we do.

We are Grosvenor Technology Access Control as it should be

Installed by professionals and supported for life – that’s the Grosvenor difference and the foundation of our six star partner charter.

To see what the other 5 points of our partner charter mean to you head to:

www.grosvenortechnology.com/partnercharter

EDIT feature Business Nov15_PSI_may15 19/10/2015 13:48 Page 2

BUSINESS

Time travel sickness The European Court of Justice recently ruled that time spent travelling to and from first and last appointments by workers without a fixed office should be regarded as working time. Worrying news for employers of security installers? ccording to a BBC report this month the Court said its latest judgement was about protecting the “health and safety” of workers as set out in the European Union’s working time directive. The directive is designed to protect workers from exploitation by employers, and it lays down regulations on matters such as how long employees work, how many breaks they have, and how much holiday they are entitled to. One of its main goals is to ensure that no employee in the EU is obliged to work more than an average of 48 hours a week. The ruling apparently came about because of an ongoing legal case in Spain involving security company Tyco which closed its regional offices in

2011, resulting in employees travelling varying distances before arriving at their first appointment. The court ruling said: “The fact that the workers begin and finish the journeys at their homes stems directly from the decision of their employer to abolish the regional offices and not from the desire of the workers themselves. Requiring them to bear the burden of their employer’s choice would be contrary to the objective of protecting the safety and health of workers pursued by the directive, which includes the necessity of guaranteeing workers a minimum rest period.” A not very chatty Government spokesperson for the Department of Business, Innovation and Skills told PSI: “We are carefully considering the implications of this judgement.” For security installers and, in particular, the employers of security installers there are reasons why this could be a bit of a minefield.

EDIT feature Business Nov15_PSI_may15 19/10/2015 13:48 Page 3

First of all the location of an installer’s home shouldn’t really come into play. As my old boss used to say to me, “You can live where you like as long as you are in work by 8.30am” but if you are an installer employer will you now need to look at the first appointment of the day and pick out the engineer who lives closest to the site? If there is a tricky alarm job in Cambridge and your best guy/girl lives in Bromley you are faced with either giving him/her the job and absorbing the cost of not only paying his/her mileage but also the due wages (and therefore putting up the cost of the bid) or giving the job to the person that lives closest to the job but who is more of a CCTV guy/gal. The often wheeled out phrase of “protecting health and safety” by bureaucrats justifying the reasons for their latest gem of legislation is getting a bit thin on the ground. If they are not careful there will be so much employment legislation that while the employee will be safe their job will be in danger. The protection aspect of the ruling is meant to deal with the amount of time employees have

on holiday or on a break. This used to be the kind of thing that unions took care of. Where this doesn’t always work is in an unpredictable working environment such as security installations. Someone doing a 9-5 in an office is the ideal example of where the new ruling works ok, but if, as an installer, you are approaching 5pm and the company’s biggest customer calls to say that all of the alarm system has gone down, you can hardly say to the boss “Sorry, but if you calculate the return mileage and the time it will take to negotiate the busy M25/A21 junction at this hour, I’m technically at liberty to tell you and the client to wait until tomorrow when I should be able to fit it in after a more leisurely drive from my home unless of course you are willing to increase my wages this month, although strictly speaking I would be infringing the very health and safety ruling set up to protect me in the first place if I were to accept this proposal as running on this rate of working time I will exceed my 48 hours designated time by ten minutes.” Good luck with that.

If they are not careful there will be so much employment legislation that while the employee will be safe their job will be in danger

Read the full version of this article in The Paper: www.thepaper.uk.com

EDIT ed choice Nov15_000_PSI_jun15 19/10/2015 13:55 Page 1

IR camera allows 24hr applications The DF5200HD-DN/IR Nightline camera from Dallmeier has been developed with attention to difficult light and environmental conditions for 24-hour video surveillance. According to the company, the light sensitivity of the sensor and video image processing ensure colour images even in the dark. The camera is equipped with an ambient light sensor and a removable IR cut filter and can automatically switch between day and night mode. In addition, different day and night presets for the exposure settings can be defined and adjusted. The DF5200HD-DN/IR has an integrated adaptive IR illumination provided by semi-covert 850 nm high power LEDs. The new IR hood which is already included in delivery absorbs unwanted IR stray light and thus increases image quality in IR night mode. The camera has a motor-driven megapixel varifocal lens that is tuned to the image sensor. The adjustment of zoom, focus and iris is made conveniently using a web browser. The manual lens setting directly at the installation site of the camera is not required. Built into an IP66-rated weather-proof enclosure, the camera is designed for both indoor and for outdoor applications. The camera is operated via Power over Ethernet (PoE Class 0, IEEE 802.3af ). www.dallmeier.com

IP surveillance without the need for configuration

Tyco Security Products has launched Illustra Pro IP mini-dome cameras in 3- and 5-megapixel resolutions with on-board motiondetection and integrated analytics, such as Region of Interest (ROI) and face detection. With support for the addition of exacqVision Edge VMS technology, the Illustra Pro MiniDomes offer an IP surveillance system solution without the need to configure and maintain additional VMS server hardware. The mini-domes are easily configured using a web browser to access the camera interface for feature control, including one-touch focus and motorised zoom. lllustra Connect, a remote management and configuration software tool, simplifies the set up and installation of multiple cameras using web browsers on smartphones and tablets. With multiple varifocal motorised lenses, housings and other options, the Illustra Pro MiniDomes are available in options including IP66 and IK-10 rated models for outdoor and vandal resistance. illustracameras.com 16

Unified or standalone video and access control system

Genetec has introduced the SV-16v3 network security appliance which provides a turnkey system for deploying a unified or standalone video surveillance and access control system. Designed to support up to 16 edge devices and display video and access control events locally, the SV-16 provides a unified view of video and access control events, allowing operators to rapidly respond to incidents, with access to search and reporting tools that help accelerate investigations. Operators can verify cardholder pictures against live or recorded video associated to access control events for doors within the system, and automatically trigger alarms based on video and access control events. www.genetec.com

Backed-up switched mode power for plastic housings Dycon Power Solutions has launched the XLo range, featuring a power technology that is designed to offer reliable, battery backed-up, switched-mode power supplies for use in today’s increasingly popular plastic housings. Manufacturers of electronic products are keen to harness the benefits that modern plastic housings can bring but, too often, these offer little or no barrier to EMC emissions and to comply with EN55022 Class B and other safety standards, they are forced to rely on conventional metal-boxed or metal-shielded Power Supply Units. Dycon Power Solution’s Team has developed an XLo power supply unit that dissipates most extraneous RF signals, reducing EMC emissions whilst still delivering a 3Amp output at >85% efficiency and with battery back-up facilities. Units have been tested to EN55022 Class B, and other relevant safety standards, at an approved Class 5 Test House; further tests were conducted for transients including 1KV fast transients and 2KV slow high energy transients, tests designed to check if the board would break down under such severe stress conditions. The XLo™ power board passed and exceeded all these requirements. www.dyconpower.com

www.psimagazine.co.uk

EDIT ed choice Nov15_000_PSI_jun15 19/10/2015 13:56 Page 2

EDITOR’S CHOICE

Outdoor PIR cameras detect and record intrusions RSI Video Technologies has announced the launch of two new outdoor PIR cameras (MotionViewers), the OMV210 for the commercial market, and the OMVC200 for the residential market. The MotionViewers are battery-powered PIR motion sensors with integrated digital video cameras and infrared illuminators. They are designed to detect an intrusion, instantly record a 10 second video clip, and wirelessly send the alarm and video clip to a central station via a 2G/3G enabled control panel (IP also available). The central station operator views the video to verify a crime in progress and can initiate an urgent response where required. Outdoor environments are particularly prone to generating false alarms and unnecessary call out charges, and these can be avoided through relatively low cost video verification solutions. The OMV210 provides a wirefree solution for outdoor protection, with both the detectors and control panel having a battery life of up to 4 years. One panel can manage up to 24 OMV210 devices. The OMVC200 is targeted at the residential market with the aim of detecting intruders before they enter the home and cause damage, stress, etc. The PIR camera comes with a vertical curtain lens as standard. It can also be used in conjunction with residential Apps for remote look in and alarm monitoring. www.videofied.com

The security industry is busy and complex, so it’s easy to miss new products and services as they get lost in day-to-day activities. Every now and again, certain products grab our attention so here we take a look at some of the products we think you won’t want to miss this month.

Self-contained camera for ATMs March Networks has introduced the MegaPX ATM camera, a self-contained, covert IP camera with High Dynamic Range (HDR) image clarity. Purpose-built for easy installation in leading ATMs, the camera captures video in all lighting conditions, enabling banking investigators and the police to clearly identify faces and other distinguishing features. It is ONVIF Profile S compliant and can be deployed to provide the ATM video evidence many financial institutions are seeking to fill a gap in their complete banking surveillance solution. Available with a 2.8mm standard lens or 3.7mm pinhole lens, the camera’s wide field-of-view records ATM users from the waist up rather than just capturing faces. Another feature auto-corrects images recorded behind the tinted glass enclosures present in many ATMs. The camera combines all components in a single housing measuring 2.2 x 2.3 x 2.7 inches (5.6 x 5.8 x 7 cm). To prevent the camera from shifting over time the MegaPX ATM Camera offers a choice of two mounting brackets that lock firmly into place. www.marchnetworks.com

Products enable HD upgrades over IP or coax Dedicated Micros has released four CCTV products to the UK surveillance market providing a future proofing benefit by enabling HD video upgrades over either or both coax and IP. Essentially this means that end users are no longer limited to using only IP – they will have HD video no matter what the network infrastructure looks like, whether it is coax or IP. The products include an enhanced version of the SD Advanced hybrid DVR with HD analogue and HD IP support in models over 6TB. Also being released are the Ice2 HD analogue camera range, the SmartVu IP camera range with remote focus as standard and the SD Advanced NVR, which provides desktop HD video surveillance for up to 32 SmartVu IP cameras. The enhanced SD Advanced hybrid DVR, when paired with Ice2 HD analogue cameras, is ideal for legacy upgrades as it provides a path up to HD quality using existing coax cabling. The Ice2 cameras can run in either standard definition, where they can be used with any Dedicated Micros analogue-capable DVR, or in 720p HD mode when paired with the enhanced SD Advanced. The enhanced product is capable of processing 175Mbs data and it canprocess 16 HD analogue cameras and stream, record and display over 16, 1080 IP cameras concurrently. All camera configuration, whether HD analogue or HD IP, is undertaken at the DVR, lowering the cost of ownership, training and maintenance. www.dedicatedmicros.com

NOTE: All technical specifications listed are provided by manufacturers www.psimagazine.co.uk

EDIT test 1 nov15_000_PSI_mar15 19/10/2015 15:14 Page 1

TEST

PRODUCT TEST What’s in the box? Illustra dome Quick-start guide Installation kit (fixings pack) T20 Torx security bit Video output test lead Drilling template for base mounting Drilling template for recessed mounting Disc containing manuals and application software Conduit adaptor plate for recessed mounting

The camera performed well with discernable colour being observed well below 1 lux light level with the IR turned off and the camera forced to Colour mode

8.0 out of 10

his camera is an internal 5MP dome of the Tyco “illustra” range that covers internal and external domes and bullet cameras for the majority of installation requirements. It is promoted for its high definition image capture along with low light performance, wide dynamic range and ease of installation. Face and motion detection are provided as a means to improve event evaluation.

Set-up

Three captive screws hold the dome’s bowl in place; once removed this is held in place by a flexible strap that can be easily removed using a small cross-head screwdriver but the screw and its washer are very small and not captive so care must be taken to avoid loss. Three further captive screws hold the main dome body into the base. These main securing screws are all of the Torx T20 security format so can be released using the supplied bit in a suitable interchangeable screwdriver. The camera can be powered from 24v AC or PoE. For these tests PoE was used. The camera takes approximately 40 seconds before any network activity lights activate, then once operational the camera can be accessed via a standard internet browser or the Connect application. Push-fit connectors are provided for Power input, Alarms and Audio if these functions are used. The supplied conduit adaptor plate attaches to the casing to provide sturdy protection of these connections if not base mounted. While the manual gives the default IP address as 192.168.1.168, DHCP is also set by default so if setting up on a customer or test network this may be automatically allocated within the local subnet. The Connect software will allow discovery of the device details if unknown, along with any other devices that use the ONVIF WS-Discovery protocol. The Connect software failed to load onto a Windows 10 PC but this was not investigated further as it was not specified to operate beyond Windows 8, and no mention was given to Windows 10 in the release notes. Loading onto a Windows 7 PC went smoothly with the camera being immediately found.

Operation NOTE: PSI Product Tests are not carried out by editorial staff. Manufacturers have no input in the reviews or results

The camera performed well with discernable colour being observed well below 1 lux light level with the IR turned off and the camera forced to Colour mode. In Night mode the IR illuminators gave good results when observing a target at 15 metres.

The Tyco Illustra 5MP Mini Dome The camera body measured 36°C and the head 34°C after over two hours of operation so temperature control is well managed. The manual is clearly written with good examples and even provides (unsupported) information on stream monitoring using the VLC player which could prove beneficial for system diagnostics. During testing it was found that for a number of the picture functions and perhaps all, the browser windows showed default settings rather than those stored in the camera. This meant that it was not possible to determine if the IR illuminators were enabled or not. These had to be cycled off and on to ensure that they were enabled. The same was observed for Zoom and Focus settings. During testing of the lens functions the focus control stopped working. Switching between Live mode and back to Setup did not recover the functionality and logging out and restarting a new browser session did not recover focus control. Eventually a full reset was performed. This resulted in a lack of re-connection to the camera. The Connect application was identifying an IP address 192.168.0.19 as had been allocated previously by DHCP but was not linking to the camera. Network activity suggested that the camera was broadcasting IPv6 DHCP connection requests only. After a number of power cycles, the camera did re-connect as 192.168.0.15 after which the DHCP and IPv6 options were turned off and a fixed IPv4 address given. The camera then gave no further start-up problems and the focus issue was resolved. It was also found that images recorded onto the SD card were still showing in the log after deletion (although not available to download). This could be due to some form of Browser Cache issue but they disappeared after a further reset. SD card recordings are made in AVI format which would not be considered an ideal format for evidential use but as a back-up recording method may be acceptable.

Conclusion

The camera performs well and has a wide range of network security features but some of the issues observed during testing may cause problems in complex installations. Using with basic settings and direct into a Tyco control system may avoid some of these issues.

www.psimagazine.co.uk

Project1_Layout 1 24/08/2015 12:47 Page 1

viquest

A Truly Integrated VMS and Access Control System Seamless Integration

Simple and Transparent Licensing

Preloaded Access Control & VMS analytics Seamless Upgrades Video and Access features developed in-house

No hidden fees No annual recurring charges

Local Sales and Technical Support

Training

Sales Ofﬁces and Technical Support in UK and Ireland Supports all major camera brands

Free training & certiﬁcation Speciﬁcation & design

See the ‘ACTviquest video’ on youtube

EDIT test 2 nov15_000_PSI_mar15 19/10/2015 15:15 Page 1

TEST

TOOL TEST

The Kewtech KT116 Multimeter & Temperature Probe

Multimeters are one of the essential tools for any tradesperson dealing with electricity. How does one unit that ‘does it all’ perform in the real world?

9.0 out of 10 Unit features: • Measures AC/DC current up to 10A • Measures AC/DC voltage up to 600V • Diode test feature • Capacitance test feature • Resistance measurement • Continuity buzzer • Data hold memory function • Auto and manual ranging • Display: 4000 counts • Sleep feature to save batteries • Complies with IEC61010-1 CAT. III 300V/ CAT. II 600V • Min / Max function for continuous testing

stablished as a business in the UK in 2004, Kewtech has a heritage that goes back into the twentieth century as the Kewtech Directors and many of the staff were originally part of Robin Electronics. Robin had established its reputation with products that were manufactured by Kyoritsu. When Robin was acquired by Fluke, Kyoritsu and the previous Robin UK management team decided to create Kewtech in order to manufacture and market quality test equipment specifically designed for the UK market. Kewtech is owned and managed by the original founders and employs a team of more than twenty UK staff designing, developing, testing, marketing, selling, repairing and supporting Kewtech products throughout the UK, based in offices in Chesham, Doncaster and Lincoln. The Kewtech KT116 multimeter and temperature probe can be used to carry out measurements of DC voltage, AC voltage, DC current, AC current, resistance, continuity, diode, capacitance, frequency and temperature measurements. We asked David Pascoe, Technical Supervisor at Amthal Fire & Security to spend some time using the unit to give us his expert opinion on its performance and build. He told us: “Overall, it’s portable and very lightweight despite being packed full of different testing functions. It proven to be a great tool for use in the field and includes multiple measurement ranges for each available testing parameter. It also included a handy data hold feature, which will store test data on the screen for easy reference.” This DMM is an autoranging multimeter, features a large rotary dial for changing between selection modes and it also comes with the ability to calculate MAX/MIN values when tests are being carried out.

the functions of a larger unit in a more compact size, making it easier to carry around. Plus it’s easily as accurate as more expensive calibrated units. Finally, the auto ranking makes selecting the correct settings easier, which enables a more efficient process.” What did you not like about the unit? “The unit on its own feels like it has a ‘platicky’ construction. Whilst this is not an issue on its own as such, I would question how long it would really last in a busy engineer’s toolbox!” Would you recommend this product? “Yes definitely.”

What jobs did you use the product for: “We took the product out with us for the day and used it for panel readers during a fire alarm commission and also to aid fault-finding on a detailed intruder alarm installation.” What did you like about the unit? “There are many advantages of the unit, but specifically we really like the fact that it has all

www.psimagazine.co.uk

Project1_Layout 1 24/08/2015 12:49 Page 1

@riscogroupuk

riscouk

Project1_Layout 1 19/10/2015 17:24 Page 1

Welcome to the connected home

the Scan e od QR c ial ec for sp s offer

Le Sucre™ is the ideal compact wireless security solution to protect homes, as well as remote and moving objects such as boats and caravans. Cloud-hosted with visual verification, built-in GPRS network, SIM card and backup battery ensuring continuous operation across Europe, it provides the perfect self-monitoring solution. Good things come in small packages – find out more at www.security.honeywell.com/uk.

EDIT interview psi nov15_PSI_mar15 19/10/2015 15:08 Page 3

INTERVIEW

Into the fire... This month we talk to Ian Moore, Chief Executive Officer at the Fire Industry Association (FIA), about joining the trade body and the need for training and certifying installers an Moore is well known by many in the fire and security industry with a 25-year career behind him including, most recently, a spell as Managing Director at Elmdene International. In September 2015 Ian joined the FIA, the notfor-profit trade association which has the aim of promoting the professional status of the UK fire safety industry.

How are you settling in to the new position at the FIA? It is all going really well, although it does feel slightly alien being here as I’m used to working for a commercial company looking for profitability and generating revenue for the shareholders, so my role at the FIA needs a little bit of a change of mindset! For example, as a managing director of a business you look for ways to improve efficiency and the bottom line, in a trade organisation the dominant factor is member satisfaction; we are paid by the members so it is our duty to be the secretariat and represent the members’ needs. I’m finding that the fire sector is quite splintered because there are so many facets to the fire alarm industry. It’s a similar picture for the security market with CCTV, access control, intruder etc. all working in their own interests. With fire we see distinct differences ranging between the established portables market and the innovation-led electronic fire technology companies. This situation alters the way in which we talk to the Government about change and the acceptance of standards. It has been an interesting month in the job so far, however I feel like I’ve spent most of my time learning all of the vast numbers of acronyms that the fire industry has! When I was Chairman of the Export Council at BSIA we had a lot of acronyms to deal with but in fire there seems to be an overwhelming use of them. What are the initiatives that the FIA has running at the moment? There are quite a few currently on the go however one of the most exciting ones is

research we have funded with the Scottish Parliament working with their Fire and Rescue Service. The reduction in false alarms is now as important as ever; firstly for public confidence that should an alarm activate, there is not the known delay in reacting “just in case it is a false alarm” which loses vital seconds; this is also now compounded by the ever increasing need for efficiencies in the Fire and Rescue Service, specifically attendance to alarms. We chose the Scottish Fire and Rescue Service as they attend every site following an alarm activation which is not the general trend in England (it varies regionally as to which alarms are responded to). Attendance to every activation was the perfect vehicle for us to investigate unwanted alarms. The biggest problem with Services attending alarm activations is the frequency of unwanted alarms and their impact upon efficiencies and cost. The FIA have organised and part funded investigation into fire activation listed as “false alarms”. The industry knows well that many are not false alarms (as the detection device and system activates as designed) but are “unwanted alarms” created by, for instance, change in use of a room that creates different environmental conditions not previously considered. The research the FIA has organised is for accurate information, which is difficult in the heat of the moment (excuse the pun), as to the exact cause of the false/unwanted alarm so we can analyse how we can best as an industry, reduce as much as possible these unnecessary call outs while still retaining complete vigilance. Further on the false alarm – unwanted alarm statement, one thing important in this research is that we must move away from the term ‘false alarm’ when describing an unwanted alarm activation. An ‘unwanted alarm’ is, the vast majority of the time, the technology doing exactly what it is supposed to do, just in the wrong circumstances. For example if you accidentally break the glass on a call point and set off the alarm, the system itself is working

“It has been an interesting month in the job so far, however I feel like I’ve spent most of my time learning all of the vast numbers of acronyms that the fire industry has!” - Ian Moore

(continued over)

www.psimagazine.co.uk

EDIT interview psi nov15_PSI_mar15 19/10/2015 15:08 Page 4

INTERVIEW

(continued from previous page)

“The FIA champions the use of suitably qualified fire risk assessors and run fire risk assessment training courses and encourage our members to use the FIA logo to raise the standard of safety across the board”

Read the full interview at www.psimagazine.co.uk 24

perfectly when the alarm sounds – it was the cause of the activation that was the problem. As there is often an activation problem with alarms perhaps we need to look at placing safety covers over call points to prevent people from accidentally raising the alarm? We also need to look at the types of detectors involved and whether they are suitable for the environment in which they have been installed. Once the research work is completed we will be in a much better position to make some statements on the key areas that need addressing to reduce the number of unwanted alarm activations. Is the fire industry one in which a high profile event can change the way the sector operates? I think it is. One example is that last year EN5423 came in for the use of strobes with sounders in the UK so that the hard of hearing would know when an alarm was sounding. This was on the back of the US legislation that all public buildings should have a strobe with a sounder. So this became mandatory in the UK and a few companies developed a fully approved range ready to fit, but very few are installing them. There is nobody to enforce this, however it will only take one fire where a hard-of-hearing person is killed or injured by the fire and the industry will jump on it. Another concern is the situation that has resulted from the Regulatory Reform (Fire Safety) Order 2005 when the responsibility of ensuring the premises is as safe for the occupants and visitors as possible falls at the feet of the owner/agent/user of the building. The Fire and Rescue Service used to inspect and report on what needed to be done to make the building safe and subsequently issue a certificate once those works had been completed. This is no longer the case and Fire Risk Assessors are now used to investigate the risks and issue a report (this is meant to be all encompassing covering, but not limited to, identifying areas of risk, procedures, equipment, testing, training etc.) and the responsibility to ensure these recommendations are implemented become the responsibility of the building’s owner/agent/user. As the risk assessment is now the real foundation for a safe building, the work involved should not be taken lightly and a professionally trained and tested individual is vital for a successful outcome.

The bigger customers will not use anyone but an authorised expert for fire safety but unfortunately not everyone operates like that. Using an unqualified Fire Risk Assessor could result in a failure to properly carry out a fire risk assessment, an occupant of the building or someone in the immediate vicinity is then put at risk of death or serious injury in case of fire, an offence is committed which can lead to a heavy fine or, in serious cases, imprisonment. This is why the FIA champions the use of suitably qualified fire risk assessors and run fire risk assessment training courses and encourage our members to use the FIA logo to raise the standard of safety across the board. How will fire safety systems continue to evolve? Technology will always move forward. A clear case of this is with smoke detection where we used to have ionisation systems which have been replaced (initially due to low levels of radioactivity) by today’s multi-sensor units that detect smoke particles, carbon monoxide and heat. The whole idea is to detect fire as quickly as possible without raising any unwanted alarms. There are a number of different ways to detect a fire or smoke but despite what manufacturers might say there is no ultimate panacea for fire safety: there is no one product that is suitable for every application. I am in a unique situation in order to say this as we won a Queen’s Award for Innovation for the first commercial video smoke detection system and I know that the technology is not the best system to use in all environments. As an example, if you have a small, enclosed area you would probably use a point smoke detector, if you have a higher area and you want to cover a distance you can use a beam detector, if you had a high air flow area you would use an aspirating system and if you had an aircraft hangar you may choose video smoke detection maybe supplemented with heat detection. There are some great innovations and ideas coming to the market all of the time, but they must be linked with the right application in the right type of room with the correct design and installation. It is great being at the FIA and seeing the new innovations come on board and hearing about the improvements in fire systems, which ultimately mean that the safety of all of us is improved as well.

www.psimagazine.co.uk

Project1_Layout 1 21/09/2015 11:41 Page 1

Focused on the Future

Switching to HD has never been easier with

Let us show you how DOWNLOAD THE

GUIDE

Focused on the Future

FO OR THE E CH HAN NCE E TO O WIN N A 4K K SM MAR RT TV Download the guide and you will be entered into our free prize draw to win a 4K smart TV.

www.cop-eu.com/psi

Ofﬁcial UK distribution partner

Your Guide to

Ofﬁcial UK distribution partner

tel: +44 (0)1457 874 999

| fax: +44 (0)1457 829 201

| email: sales@cop-eu.com

| web: www.cop-eu.com

tel: +44 (0)1457 874 999 | fax: +44 (0)1457 829 201 | email: sales@cop-eu.com | web: www.cop-eu.com

Project2_Layout 1 19/10/2015 12:49 Page 1

D-TECT 3 ADVANCED EXTERNAL DUAL-TECHNOLOGY DETECTOR

BEST IN TEST* QUAD PIR AND MICROWAVE SENSORS HIGH IMMUNITY TO NUISANCE ALARMS UNRIVALLED CATCH PERFORMANCE ADJUSTABLE DETECTION RANGE INTEGRAL MASKING CURTAINS COVERT SENSOR MODULE IP65 RATING *83% Recommended Benchmark Status - October Issue 2015

AWARD WINNING BRITISH MANUFACTURER Unit 2, Birch Business Park, Whittle Lane, Heywood, Greater Manchester, OL10 2SX www.gjd.co.uk

info@gjd.co.uk

+44 (0) 1706 363 998

EDIT panel nov15_PSI_mar15 19/10/2015 15:10 Page 2

PANEL

When cowboys call... Julie Kenny – Pyronix Whenever you read or hear about stories like this it is very upsetting for all involved. As if it is not bad enough that people are preying on the vulnerable, they are also damaging the reputation of our industry. Unfortunately, because of the nature of our industry and social medial, there is not a lot we can actually do to control consumer contact and scare-mongering tactics to sell sub-standard systems. As industry professionals we are well aware that most security systems are traditionally a ‘grudge’ purchase. Whenever residential and commercial customers purchase a security system, it is most often following local intruder activity or related publicity around criminal activity. If people felt completely safe and secure in their homes, they would not buy a security system. Clearly what we can do as industry professionals is to ensure that customers understand what a reliable, warranted security system should provide, and what professional installation and service should consist of, to undermine and prevent the selling of cheap, shoddy systems unfit for purpose. We can continue to work collaboratively with NSI and SSAIB and their approved installation companies. By keeping them updated with all the latest new and existing solutions, trained to the highest level and offering after sales support, we ensure that the public are fed the right information by the right sources in regards to what they need from a security alarm system. Furthermore, as an industry, we can continue to vehemently condemn such techniques and push the right information on far-reaching platforms such as social media. As technology and home connectivity improve, the attitude of the customer is likely to shift from a ‘grudge’ purchase to a lifestyle purchase. As we move forwards the security system will become part of an integrated package of home/business automation and monitoring through IP, cloud and app infrastructure. Like in all industries, as purchasing patterns will change, the issue of fraudulent selling and misrepresentation will change with it. It is only the continued presence of a buoyant, professional and truly competitive industry that will be able to keep that threat from taking any substantial hold of customers.

www.psimagazine.co.uk

Brett Ennals – Cento Group Fortunately these cases are in the minority especially security industry related ones, however, when they do occur they generally gain a great deal of press and bad PR and do not assist our industry and all the benefits we have to offer. Knowing the security industry and the companies in it, I would guess that the organisation who embarked upon this sales campaign would be one that sees the security industry as new business and are trying to gain a foothold. These sales techniques are generally used by home improvement companies who probably now feel security is a nice bolt on. The majority of our peers would sell in a consultative manner rather than using this modus operandi. Entry into the domestic "bells only" security space has a relatively low barrier of entry and maybe this needs to be raised to the same level as signalling system. Mandatory third party accreditation, codes of conduct as well as educating the consumer so they are aware that they need to deal with a third party approved company would assist. Unfortunately you will never stop the wide boys who think they can make a fast buck, they should be named.

Yet again we are hearing of dubious techniques being used to sell burglar alarms to the public. What can be done to stop such companies from ruining the work and image of professional businesses? The PSI Panel is in session…

Steve Martin – FSA

Those organisations who adopt unscrupulous sales tactics to sell burglar alarms are behaving in a way which could have serious implications on the credibility of our industry. Thankfully there are a number of tools we can use to combat this. The first option is naming and shaming, which can be done through both the national and the local press, another is to impose tougher fines on those companies who breach consumer and Eu Directives - ones that are worked out as a percentage of a businesses' turnover, rather than being a set amount. This may sound extreme, but it would have a real impact and stop incidents like the one in Market Harborough from being repeated too widely . But punishing those who exploit or intimidate consumers is only half the battle. We need to convince the public that this is rogue practice, educate them about how to select the right organisation and give them the confidence to question any unethical behaviour they may come across. One vehicle that promotes companies who are both third party accredited and uphold a code of conduct is the government endorsed standard ‘Trustmark’. I would suggest more firms should sign up to it so we can build a nationwide, government-backed register of approved companies, which would maintain a commercial level playing field and promote working to the highest possible standards. It would also have the benefit of positioning those businesses who try to exploit or intimidate consumers as a very clear minority instead of undermining the reputation of what is a highly professional industry.

EDIT panel nov15_PSI_mar15 19/10/2015 15:12 Page 3

PANEL

(from page 27)

Alistair Enser – Vanderbilt

Tell us what you think at @SecurityDrum

“When it comes to the installation sector, the fact that there are no barriers to entry can obviously lead to some unscrupulous practices”

These types of activities are nothing new and the bottom line is that they are an unwelcome side effect of an unregulated industry. Selfregulation means that competition and profit maximisation are given free reign and can, if left unchecked, become the dominant force in selling, installing and maintaining intruder alarms to the public – sometimes at the expense of quality and service. When it comes to the installation sector, the fact that there are no barriers to entry can obviously lead to some unscrupulous practices. There are, however, standards that have been clearly defined and should be adhered to. One of the regulatory factors is the insurance industry and householders who wish to benefit from lower premiums need to have a correctly specified and installed system, and ensure that any work is carried out by trusted professionals. This becomes even more important if a system is to be connected to an alarm receiving centre (ARC) and false alarms must be minimised. It is also important to remember that it’s not just the ‘Bodgit and Scarper’ type operations that

Stephen D Green – Security Institute The use of high-pressure sales techniques is nothing new. For decades we have seen unethical opportunist salesmen latch onto double glazing, roof coatings, insulation, solar power and now, it seems, intruder alarms as a vehicle to exploit the vulnerable in our society. The pattern of behaviour is the same whatever the product: cold calling, exaggerated claims, huge time-bounded discounts, aggressive persistence, unrealistic promises and, ultimately, poor execution. These scavengers have another common characteristic; they are parasites passing through the industries they infect. Like intestinal worms, they bring no benefit to the host before they move on to the next victim, leaving a weakened and damaged entity behind. Reputation, once blighted by such behaviour, is almost impossible to repair. Many in the security industry are aware of the amount of effort that has been expended over the last thirty years to clean our own house, putting in place a regulatory framework and driving standards higher. We should therefore, as a body, be outraged that the collective work of a generation is now being exploited by others as the next “get rich quick” scheme, with no regard to the long-term damage being done to industry standing. The solution, I believe, is to inoculate ourselves against such infection with the vaccine of professionalisation. Compulsory barriers to entry into the industry, with minimum academic and vocational requirements, effectively applied through a more comprehensive licencing scheme, would deter the formation of “Bodgit & Scarper” companies. We have to accept that the only reason that we are being targeted is that it remains all too easy to self-declare as a security practitioner. What we have currently is a permissive environment within which such behaviour can flourish. It is somewhat ironic that a body made up almost entirely of risk managers did not see this one coming!

use dubious selling techniques. Some practices employed by established operators could also be viewed as being less open and honest than they should be. For instance, some of the industry’s big names are well known to be commercially aggressive and have a reputation for practices such as installing hardware at a reasonable price but then charging astronomical fees for maintenance and ARC based services. The sad fact is that once a contract is signed, it is possible to exploit people through high cost extras, particularly with closed protocol systems. People that are restricted in terms of who they can employ to maintain a system could easily be exploited and, all too often, are. Where maximising revenue stops and dubious selling techniques begin is a moot point, however, I think most people know where to draw the line. When it comes to doing something about those who cross that line, the options are limited and within an unregulated industry there will always be horror stories from time to time. My advice would be caveat emptor – let the buyer beware.

Joel Babb - Farsight Security Services

Every industry has its 'cowboys' whether they’re builders, plumbers, gardeners and carpenters. Increasingly more cowboys seem to be exploiting the security industry too. Whether their motivation is to make a quick buck or to gain access to a property, to stake it out and later burgle, it’s concerning to see more and more stories crop up. Such behaviour will, undoubtedly, have a knock-on effect if action isn’t taken by the industry as a whole. Of course, if customers are educated about the risks and savvy to stick by some rules, it would also help to make it difficult for rogue operators to conduct their business – that way the industry could dodge a bullet. Websites that list local trades people do often include security alarm and CCTV installers. They’re a great place for the public to start. The public could also ask for accreditation from the likes of the NSI, SSAIB and BSI to make sure that their installer runs a legitimate business and installs to a high standard. Within the security industry the SIA could more to individual licence installers, as they already do security guards and CCTV operators. For Farsight, as a remote monitoring station, this is a requirement and it ensures our operators are highly trained and qualified to do the job they do. With people’s and businesses’ security on the line, it may be a necessary measure.

www.psimagazine.co.uk

Project2_Layout 1 19/10/2015 13:20 Page 1

Prices as low as Â£35

Full product portfolio available from Oprema

Premier distribution partner

Dahua HDCVI from Oprema +RZ FDQ +'&9, WUDQVIRUP \RXU EXVLQHVV DQG RÆ©HU QHZ VDOHV DQG upgrade opportunities? 8VH H[LVWLQJ DQDORJXH FDEOH DW D FRVW HÆ©HFWLYH SULFH HÆ©HFWLYHO\ +' DW DQDORJXH SULFHV

7KH IXOO 'DKXD SURGXFW SRUWIROLR LV DYDLODEOH IURP 2SUHPD DQG LV EDFNHG XS E\ LQGXVWU\ OHDGLQJ WHFKQLFDO VXSSRUW DQG LQVLGH VDOHV A forward thinking security distributor for these exciting times LQ RXU LQGXVWU\Å£ DW 2SUHPD ZH GRQÅ&#x203A;W MXVW PRYH ER[HV ZH OLNH WR WKLQN RXWVLGH WKHP

Oprema Ltd 8QLW )UHHPDQV 3DUF 3HQDUWK 5RDG &DUGLÇ&#x2039; &) (4 7HO VDOHV#RSUHPD FR XN www.oprema.co.uk

Project1_Layout 1 19/10/2015 17:15 Page 1

Be proactive, not reactive. Avigilon self-learning video analytics evaluates what is happening in real time and alerts security personnel so they can take immediate action â&#x20AC;&#x201C; instead of just gathering evidence after-the-fact. The patented technology learns what is most important and keeps a constant watch, so you donâ&#x20AC;&#x2122;t have to.

INCREASED ALARM ACCURACY

AUDIO TALK-DOWN INSTANT NOTIFICATION

Learn more at avigilon.com/Analytics

EDIT Feature biometric nov15_000_PSI_mar15 19/10/2015 13:42 Page 2

BIOMETRICS

A boost for biometrics Biometrics has much to offer for high security applications and the widespread use of the technology in modern mobile phones is breaking down barriers

ver the years, the use of biometrics in security applications has been hampered by a number of factors, mostly ones that have since been shown to be unfounded. For example there is a reluctance to use biometric readers instead of conventional access control readers because of a perceived high cost. Where lower cost options have been available, such as those using thermal sensors which were more competitive than the hi-end sensors, these have not always been reliable. Because of this, biometric readers have not been considered conventional access control systems by many installers. However, technology has improved significantly recently with the introduction of more accurate, sturdy and durable capacitive and optical sensors. As a result, installers are starting to see the difference in quality and reliability at competitive prices allowing them to propose a higher security product and increase their margin compared to other access control readers. Furthermore since the introduction of biometrics functions to smartphones the technology has become so much more commonplace than it was previously that another stumbling block, that of the public fear surrounding personal data, has almost been completely overcome. As with many forms of electronic security there exists the problem of personal data storage, exactly who has access to it and how secure it is. People not familiar with the technology may be concerned that images of their fingerprints are stored in the reader or the software. However,

www.psimagazine.co.uk

readers simply analyse the unique features found within the patterns on a personâ&#x20AC;&#x2122;s finger and compare them to the template stored in the reader. There is no actual image of the finger stored, only data containing the ridges and troughs of the fingerprint pattern. Furthermore it is not just the readers than can check the card and the biometric factors, it is also possible to have the biometric information stored in the access control card itself meaning that the proximity or smart card wouldnâ&#x20AC;&#x2122;t work unless verified by the authorised personâ&#x20AC;&#x2122;s thumbprint on the card. Developments in smartphone biometric technology have also seen the option of not only fingerprint recognition as in the devices of a few years ago, but now also other methods of confirmation. This is good news for professional biometric access control applications too as this will bring to the public the same level of understanding as phones with fingerprint readers did, with other forms of biometrics and data storage. Dr Stefan Margott and Wolfgang Schnabel, Marketing Manager at Osram revealed recently that as people continue to store important personal and professional data on their smartphones, making sure this data is secure has become an important factor when designing these devices. We are starting to see a range of biometric methods being deployed across the market to help people keep their smartphones secure; technology such as fingerprint scanning and voice recognition have often been popular choices

Developments in smartphone biometric technology have also seen the option of not only fingerprint recognition as in the devices of a few years ago, but now also other methods of confirmation

EDIT Feature biometric nov15_000_PSI_mar15 19/10/2015 13:43 Page 3

BIOMETRICS

(from previous page)

People are becoming more security conscious when it comes to their smartphones and as they continue to become an ever more standard part of our day-to-day lives

when trying to offer customer’s a safe and simple solution, however these have proven to have issues. Fingerprint scanning and voice recognition have been shown to be temperamental, due to the fact that they struggle to offer the user friendly solution people want and are more fallible than many would like. Because of this, iris scanners are increasingly becoming a key focus for manufacturers as they look for that convenient and secure method to make sure users can keep their devices protected. Through infrared LED (IRED) technology, companies now have the capability to create consistent, reliable systems. The reason that Iris scanning technology provides such a secure solution for protecting your smartphone is because the method is far more reliable. For example, the iris pattern does not change with age and is also not subject to any external influences such as injuries, unlike fingerprints and vocal chords, which can become damaged or change with time. This is highlighted by the fact that the rate of false rejections – when an authorised user is rejected – through iris recognition is below one per cent. Additionally iris recognition is considered to be extremely forgery-proof, due to the fact that the iris cannot be replicated or leave marks on the screen, unlike fingerprint scanners which could be outsmarted due to fingerprints that the users themselves leave on the touch screen. The technology involved when designing iris recognition systems is highly detailed; so many factors need to be considered so that the process is simple and secure. High-contrast camera images are an important requirement for iris scanners, in order for the iris pattern to be read with the highest reliability. It

has to be considered that the image contrast depends on the eye colour and on the wavelength of the used light source. For brown, the most predominant eye colour worldwide, very good results are only achieved with infrared light. Blue and green eyes are, however, best reproduced with visible light, this previously held the technology back. However, the technology has now developed so that any coloured eyes can be recognised through one system. Infrared illumination allows smartphones to obtain highcontrast images for all eye colours, while the typical reflections of the cornea, which can have an interfering effect on the iris recording, are minimal in this spectral range. A central requirement for the reliability of iris scanners in any device is that the achievement of an image contrast is as high as possible, and this is no different when it comes to putting it into smartphones. The necessary irradiances at the eye have to be realised with minimum space and current use. Such a design can succeed with IREDs specially designed for that use, which not only deliver high optical performance, but also enable a highly efficient system with their radiation characteristic. People are becoming more security conscious when it comes to their smartphones and as they continue to become an ever more standard part of our day-to-day lives, this is only going to increase. The good news is, however, that systems are being developed that can ensure people’s private information is secure. Iris technology gives users the best of both worlds, it provides all of the security with none of the hassle or risk and as the technology continues to develop, we will see it become a prominent fixtures on the smartphones for a long time to come. And along with this increased use of biometrics in our private lives will come the breaking down of more barriers to biometric business in the future.

www.psimagazine.co.uk

Project2_Layout 1 19/10/2015 12:50 Page 1

Paxton

Introducing the Next Generation Net2 Entry – The Simplest Door Entry Solution FEATURES OF THE NEW PANELS:

» Pan/tilt functionality to capture an angled view » Smart new design, available in IK10 rated vandal resistant stainless steel and plastic/ABS anthracite grey » Reads Paxton and MIFARE® token technology » v2.14 system update includes grouping and improved SIP compatibility » Available in flush, surface and rainhood variants

FEATURES:

» » » » »

Just 3 components, simply plug together Units auto detect for easy installation Easy plug and play expansion Inbuilt Net2 access control for a complete solution Intruder alarm and secondary camera integration

Available now To find out more and meet the new panels, sign up to our free Net2 training across the country at http://paxton.info/2414

01273 811011 | www.paxton.co.uk | support@paxton.co.uk

Project3_Layout 1 19/10/2015 16:25 Page 1

EDIT Feature CCTV nov15_000_PSI_mar15 19/10/2015 13:51 Page 2

DEVELOPMENT

Teaching cameras to wink In our September edition we looked at how manufacturers develop new technologies for the market. Here, with the help of Karen Sangha of Panasonic Security Systems, we find out how advances in CCTV technology have created additional challenges for manufacturers to overcome

he closed design of controllable cameras with a watertight dome has been established in recent years and the use has become widespread. These cameras â&#x20AC;&#x201C; commonly called speed dome cameras â&#x20AC;&#x201C; are characterised by various functions, which include 360-degree rotation, but also often very powerful zoom lenses. These, and other high-tech performance features, have made this camera design an almost indispensable component in many current surveillance systems. The compact design of the camera head in speed dome cameras enables super-fast pan and tilt movements with negligible mechanical vibrations in contrast with other types of pan and tilt heads, which sometimes have to move significantly more kit (such as the camera, protective housing as well as other superstructures and attachments). The agile speed dome cameras stand out in this regard, due to the excellent ratio between the amount of force required and the level of control that can be achieved. Ultimately, this also results in a lower overall weight, which in turn makes for a more simple assembly. However, where there is light, there is also shade. These cameras also have certain disadvantages that manufacturers, installers and operators, have to deal with. The camera head, generally consisting of a lens, sensor and servomotors, must be protected against environmental conditions such as dust, moisture and corrosive substances. Therefore, a protective dome made of a fully or semitransparent material is fitted. Whilst this seals off the housing against interfering environmental

www.psimagazine.co.uk

influences, the material used for the dome adds a layer of refraction and consequently affects the path of light in the lens. It thereby becomes part of the camera's optical system and directly influences its perception. The dome is formed as a hemisphere so that its distorting effect is kept to a minimum. The lens is positioned at the centre of the hemisphere so that the optical conditions are the same everywhere, irrespective of the selected angle of view of the camera. This means that the distance between the lens and dome, and consequently the path of light beams, does not change as the camera pans and tilts. To ensure the camera has clear visibility, it is also extremely important that utmost care is taken when producing the dome to ensure that any irregularities in the material do not lead to streaks or different layers of thicknesses. Both would lead to visible image distortion. Manufacturers are aware of this problem and have become very good at dealing with the challenge. It is also clear that the hemispherical curve of the dome brings the following disadvantage: It is virtually impossible for the camera lens to have a direct horizontal alignment without covering part of the image as the angle of view is partly covered by the camera housing. In certain cases, this issue reduces the application range of the camera and/or the maximum distance that can be surveyed. The solution to this problem is to modify the

The distance between the lens and the dome is not equidistant at certain angles of view. This results in double images

EDIT Feature CCTV nov15_000_PSI_mar15 19/10/2015 13:52 Page 3

DEVELOPMENT

Domes become dirty during operation due to particles in the air. Condensation through fine mist droplets, flurries of snowflakes, and rain leads to dirt particles settling on the surface of the dome and remaining there (from previous page)

dome's geometry. This involves elongating the typical hemisphere so that it becomes more cylindrical. As before, the optical system's centre of rotation is in the middle of the hemisphere. By extending the dome, however, it is now possible to have angles of view that are horizontal and in an upwards trajectory. This configuration creates a new problem. The distance between the lens and the dome is no longer equidistant at certain angles of view. This results in double images which lead to a drop in performance. The solution to this problem is an artificial eyelid that extends mechanically for particular viewing directions and blocks part of the incoming beams of light. This "blinking" prevents poor double images. Speed dome cameras are a good tool for the controlled surveillance of large areas because of their relatively large focal lengths combined with their pan and tilt properties. As a result, they are often installed very high up. Whilst this puts them out of reach of vandalism, it also makes them difficult to maintain. The domes become dirty during operation due to particles in the air. The cameras often have a peripheral edge to provide protection against vertically falling rain. However, condensation through fine mist droplets, flurries of snowflakes, and, of course, rain brought in by side winds leads to dirt particles settling on the surface of the dome and remaining there after the moisture has evaporated. Domes should therefore be cleaned once or twice a year depending on environmental conditions. There is no practical solution to this problem as the shape prevents the use of a wiper. However, the amount of dirt can be reduced considerably by using a special rain wash coating, which is applied very carefully to the dome to ensure that moisture can run off more easily. This reduces the amount of fluid that is able to remain and dry on the dome. It also means that dirt

particles stuck to the surface are easily washed away during the next heavy rainfall. Cleaning a dome with such a coating is as simple as a quick spray with clean water. Every camera contains a certain amount of air in the housing and therefore can contain moisture. Enclosed speed dome cameras must not be opened for commissioning. Fixed dome cameras, on the other hand, have to be opened in order to be optimally aligned. Consequently, there is the risk of moisture in the camera condensing on the inside of the dome and causing fogging. This issue is generally dealt with by using drying agents or semipermeable membranes. However, drying agents can only absorb moisture up to a certain saturation level and therefore have to be replaced from time to time. Even more effective than semipermeable membranes is the use of active dehumidifying elements. These elements work according to an electrophysical principle: the water molecules are split into oxygen and hydrogen. Driven by a low electrical voltage, the hydrogen atoms migrate through a semipermeable membrane out of the housing and combine again with the atmospheric oxygen to form water molecules, leaving only a small surplus of oxygen molecules in the housing itself. Cameras that need to be opened for commissioning or maintenance (usually fixed dome cameras), and are subject to constant reabsorption of moisture in the housing, are therefore practically able to dry themselves, reliably and actively, within a short time after switching on. In contrast to drying agents, the active dehumidifying elements also have the advantage of not having a limited short-term life span. In summary, as CCTV technology advances, so to do the side effects brought about by this progress. As you would expect, manufacturers have responded to this challenge in the blink of an eye.

www.psimagazine.co.uk

Project1_Layout 1 19/10/2015 20:10 Page 1

Call on the Ultimate Security Team A new level of protection You can count on the largest global independent security manufacturer to offer full protection whenever you need it. Know that you are in safe hands with our 30 yearsâ&#x20AC;&#x2122; experience, innovative and reliable products and complete technical and commercial support. By working with an independent business you will benefit from a team who responds quickly and flexibly, whatever situation we face. INTRUSION

ACCESS CONTROL

CCTV

#calllonus #callonus

www.vanderbiltindustries.com

Project1_Layout 1 23/07/2015 17:43 Page 1

experts in secure communications

This completes the family. Introducing the Nano 3G. Wire free UDL & alarm signalling

www.webwayone.com 01635 231500 @WebWayOneLtd

WebWayOne

EDIT meet the installer nov15_000_PSI_may15 19/10/2015 16:42 Page 2

together raising standards

Meet the installer Do you use a distributor or buy direct from manufacturers? We have built up strong relationships with distributors over the last 27 years, and this seems to work well for us. Having studied the Value Chain at the Kent Business School, we are very keen to utilise and promote it. The Value Chain opens up communication between manufacturers, distributors, installers and end users, leading to improved customer satisfaction, and better business practice for everyone in the chain. Is third party accreditation beneficial to your company? We work with several construction and utilities companies, so for Secure Engineering, third party accreditation is essential. It also has the benefit of providing an extra level of assurance for new customers. What would be a typical project for you? It’s hard to pinpoint a typical project as our products and services are so diverse, and customers vary from water treatment sites, and metal refineries, to local councils and transport services. We specialise in creating tailored systems that meet customers’ needs, whilst integrating into their existing business setup. Are there any common requests from customers that give you problems? The most frequent problem that we encounter is related to time constraints. Security systems are very much in the background for most of the year, but if an incident occurs, it naturally becomes the most important factor. Some quotes are considered for months or even years on end, but if their business should suffer an incident, they want the work turned around within days. We always do our best to accommodate our customers, but firmly believe that prevention is better than cure in the case of security. Do you think there is a skills shortage in the industry? Any trouble recruiting? We are always on the lookout for new engineers to join our team, and it’s important to us that we get the right kind of people, that are conscientious, fun and really care about the quality of their work. In recent years there has been a noticeable skills shortage, as young people lean more towards university. There does seem to be a shift now to celebrate more practical skills, and we are embracing this trend by adding trainee engineers to our team. This allows us to expand our workforce, whilst coaching young people in

www.psimagazine.co.uk

This month we talk to Kate Tompsett of Secure Engineering

the unique way that we work. There really is no substitute for practical experience. What is the security industry’s biggest myth? The biggest myth in the industry is that the largest security installer companies are the best equipped to deal with complex installations or large sites. As Secure Engineering is an SME, we can react quickly, problem-solve efficiently and adapt where necessary. Everyone in the company knows each other well, leading to excellent communication and a great working environment. What would make your job easier? Speaking personally as Marketing Editor, the ability to write freely about more of the amazing projects that we have worked on! We attend some significant sites in the utilities industry, where security is more than just protecting a business; it is a matter of national safety which cannot be compromised. What is your ultimate/fantasy electronic security product? The development of the ‘Internet of Things’ makes this a very exciting time for technology, helping to move the perfect security product closer and closer to realisation. There are already huge possibilities when it comes to security system integration, with smart building technology allowing for total security and energy efficiency. No security product that I could imagine could overshadow the huge leaps being made in the industry at this time.

Name: Kate Tompsett Job title: Intelligence & Marketing Editor Time in security/fire: 3 years Company name: Secure Engineering Location: Maidstone, Kent Areas of expertise: CCTV, ANPR, access control, security lighting, car park guidance & security, traffic management systems and integration of security systems Accreditations: NSI Gold, ISO 9001, Achilles, CHAS, Constructionline, Contractor Plus

Will England ever win the football World Cup again? I always find it a little strange that we demonstrate quite so much pride for a victory that took place nearly 50 years ago, but it’s nice to approach these things with a degree of optimism! I was always taught that it’s the taking part that counts, anyway…

Project1_Layout 1 21/09/2015 13:25 Page 1

XtralisMD Now you can have all Xtralis documents H]HPSHISL H[ `V\Y Ă&#x201E; UNLY[PWZ with our new Apple and Android apps

www.xtralis.com

PSI Magazine NOVEMBER 2015

November 2015 – £4.00

PSIx nov15 cover_001_PSI_mar15 19/10/2015 12:45 Page 1

@SecurityDrum

www.psimagazine.co.uk

Professional Security Installer

MOBILE DEVICES Staying safe

PA/VA A sound investment

INTEGRATION SOLUTIONS A look at some of the best new products

NETWORK SECURITY Is wireless the weakest link?

EDIT psi x pages nov15_PSIX_apr15 19/10/2015 19:30 Page 1

Choices, choices

WiFi alarm and camera for smart home installtion

Welcome to the latest edition of PSiX magazine, taking a closer look at connecting security and technology for modern life

t’s difficult to go anywhere these days without being reminded that we are living in a connected world which allows us to go online and do a multitude of tasks, find the answer to almost any question and also improve our safety and security. Mobile phones have become a major part of the security industry offerings to customers with just about every manufacturer bringing products to market that have some form of remote monitoring via a handheld device. These are a boon to installers as well as their customers as they represent a valuable source of recurring revenue - vital for continued success in a sector that offers a host of different methods of achieving the same result. It is this wide range of options that we like to focus on in PSi and PSiX outlining the choices that you, as installers, can promote to customers to give them the results they want. For example we all know that you don’t have to offer IP cameras to get HD and you don’t need to pull out coax cable to be able to offer remote services. What’s best for one customer might not be best for another, so in this edition we again look at some of the options available to make security a reality - mobile or not. Andy Clutton – Editor PSi, PSiX

CONTACTS EDITOR Andy Clutton Tel: 020 8295 8308 E-mail: andy.clutton@psimagazine.co.uk DESIGN & PRODUCTION Matt Jarvis Tel: 020 8295 8310 Fax: 0870 4292015 E-mail: matt.jarvis@proactivpubs.co.uk ADVERTISEMENT DIRECTOR David Lewis Tel: 020 8295 8309 Fax: 01322 292295 E-mail: david.lewis@proactivpubs.co.uk DISPLAY ADVERTISING Paul Amura Tel: 020 8295 8307 Fax: 01322 292295 E-mail: paul.amura@proactivpubs.co.uk ADMINISTRATION Tracey Beale Tel: 020 8295 8306 Fax: 01322 292295 E-mail: tracey.beale@proactivpubs.co.uk

Security-based editorial contributions to PSI are welcomed, and the Editor reserves the right to alter or abridge text prior to publication. The views expressed in PSI are not necessarily those of the publishers. Editorial and Advertisement Office PRO-ACTIV PUBLICATIONS LTD PO BOX 332 DARTFORD DA1 9FF © Pro-Activ Publications Ltd 2015

All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher. ISSN: 1360-6476 PSI is currently available for an annual subscription rate of £48.00 (UK only)

MANAGING DIRECTOR Mark Quittenton CHAIRMAN Larry O’Leary

Smanos has announced that its next generation W020 WiFi alarm system and IP6 HD WiFi camera are now available in the US and across Europe. The W020 is a security hub that forms the heart of a smart, wireless home security system. It will not only alert others to intrusions or environmental anomalies but also send push notifications to designated smartphones so users are always in the know no matter where they are. The system can connect to a range of wireless sensors and accessories, ranging from door/window contacts, PIR motion sensors and security cameras to flood, gas and smoke detectors. The W020 is ready to go - plug in the power, download the free iOS or Android app, set up WiFi with Smart Link, add and pair wireless sensors or accessories, and the system is ready. System settings such as siren volume and time, exit and entry delays, sensor additions or deletions, and other settings can all be done with a few swipes and taps on a smartphone. The built-in HiFi microphone and speaker ensure two-way audio communication, and the industrial-grade Sony image sensor renders sharp video footage even in low-light conditions. The systems come in bundle packages or separately as needed. www.smanos.com

Connectors for convenience

Luso Electronics has announced the availability of right angle and vertical mount RJ45 connectors with integrated magnetics from Elec & Eltek (E&E). The new series of Magnetic Integrated Connectors (MICs) are available in Power over Ethernet (PoE) and higher power PoE Plus (PoE+) versions delivering Fast Ethernet (10/100) and Gigabit Ethernet capability.

The magnetic jacks serve a variety of IP phones, access points, network cameras, industrial, building control, network and telecom equipment applications. They are compliant to IEEE802.3, RoHS, REACH and ELV standards. Being UL certified and employing all plastic materials rated to UL94V-0, these connectors are particularly aimed at offering convenience to users in the security and surveillance markets. A typical application for PoE is CCTV cameras. Available in single port (1x1), 8-port (2x4), and 12-port (2x6) configurations and with LED options, the RJ45 shielded connectors integrate magnetics, resistors and capacitors to provide signal integrity and protect PHY chips. www.lusoelectronics.com

EDIT psi x pages nov15_PSIX_apr15 20/10/2015 11:05 Page 2

TECHNOLOGY

Analytics for low-traffic areas

Audio-over-IP system for sound distribution Axis Communications has introduced the Axis Guard Suite of video analytics applications for various monitoring needs. “Now also small and medium-sized businesses can benefit from efficient detection capabilities, resulting in fewer false alarms and missed incidents along with more effective investigative features,” said Peter Friberg, Director Solution Management, Axis Communications. Axis Guard Suite offers a solution for use in low-traffic areas where reliable motion detection is needed. In addition, other video motion detection features are available through Axis’ application development partners that provide a range of video analytics. The technology provides robust detection as video analysis is performed directly on the camera’s uncompressed video stream, and supported by Axis False Alarm Filtering technology for reliability. www.axis.com

UK distribution deal for H.264 video and audio codecs

L2Tek has landed a UK and Ireland franchise to distribute HD AV H.264 codecs, video/ image processors, and FIFO chips from AverLogic of Taiwan. AverLogic devices are designed for broadcast, professional video and video surveillance markets. They include the full HD FIFO, application-specific systems-on-chip for H.264 video streaming in wireless applications (the AL582C product family), video surveillance controller ICs, video conversion devices, decoders, ADCs and LCD display controllers. www.l2tek.co.uk

The new Inter-M AOE212N audio-over-IP distribution system from CIE-Group is designed for transmission of voice, music or audio advertising content, either throughout multi-zone buildings or across campus-wide, multi-sites, or globally. Ideal for retail outlets, banks, university campuses and other large-scale PA / BGM applications, the system connects via standard TCP/IP to a LAN or WAN, and is simple to operate and offers compatibility with a range of audio sources. The AOE212N offers bi-directional functionality which means it can operate as either a transmitter or receiver. It creates a distributed audio system by connecting up to eight audio sources (eg CD player, MP3 player, paging microphone or audio media streamer) to an AOE212N configured as the 'Transmitter'. This unit is then connected to a standard network via Cat5e/6/6e cabling, transmitting both high quality audio and data (for device switching and RS-232) to up to 60 'remote' amplifier zones/sites over LAN or 20 over WAN. At each remote zone an AOE212N is configured as the receiver and is connected to a standard 100v line or low impedance amplifier. www.cie-group.com

Appliance supports up to 16 edge devices

Genetec has announced the latest addition in the SV family of network security appliances, the SV-16v3, powered by an Intel Core i3. It will offer connectivity to the Genetec Cloud Archives Service for extended video retention and reduced storage investment. The new SV-16v3 will be available before end of 2015. The SV-16 network security appliance provides a turnkey system for deploying a unified or standalone video surveillance and access control system. Designed to support up to 16 edge devices and display video and access control events locally, the SV-16 appliance provides an ideal solution to enable customers to consolidate multiple remote sites within a single security environment, or for use in small installations with the need to unify security operations such as video surveillance and access control. The SV-16 is compatible with a range of IP cameras, encoders, readers and door controllers, supported by a comprehensive ecosystem of technology partners, allowing customers to choose the hardware that will best suit their application needs. www.genetec.com

www.psimagazine.co.uk

EDIT psi x pages nov15_PSIX_apr15 19/10/2015 19:31 Page 3

MOBILE LIFE

Are you carrying? As mobile phones are everyday lifestyle items these days, would security professionals benenfit from carrying one too?

CCTV and recorded surveillance footage are great for retrospectively catching people out, but as a first response tool, it does have limitations

t was announced recently that after a successful trial run, all police officers in Lancashire would soon be equipped with 4G enabled smart phones. That means around 2,000 officers will now have Samsung Galaxy Note 4’s on them at all times and is just one part of a £10.1m IT update from the force. This massive outlay from the police obviously indicates just how useful they believe smartphones will be as part of a policeman’s arsenal now, and in the future. Inspector Dave Hannon who took part in a pilot scheme for the project said “What this does is free us up from police stations and allow us to access systems while we are out and about”. It begs the question, if in the future all police will be using these readily available devices, should security professionals follow suit? Private security is a different game to policing. There are different restrictions and challenges to the jobs but that doesn’t mean that each profession shouldn’t take notice of innovations in the different fields. There’s inevitably also a lot of crossover in the types of work that they do too. If we compare a police officer and a security guard they often have very similar responsibilities. Evidence collection is mainly down to the police, but there will also be instances when

security professionals have to collect their own. Say a security guard who sees somebody committing criminal damage to the property. Using a smartphone they can take video footage of the incident taking place and after contacting authorities and dealing with the perpetrator can take photos of the damage and share them easily with others. This ease of investigation and evidence storing is extremely useful and could especially be so for confrontations. Police already use body mounted cameras to film protests and arrests so that they have evidence of events. If for instance doormen used smart phones this might lead to greater accountability in the profession, but also as a deterrent to would-be troublemakers. Surveillance is somewhere new technology comes in to its own. While CCTV is an invaluable tool to security professionals it does mean there are many restrictions to how and when footage can be viewed. CCTV and recorded surveillance footage are great for retrospectively catching people out, but as a first response tool, it does have limitations. If you’re sitting in a large building’s CCTV room and you see some sort of security breach by the time you get out to see what the issue is, it may be too late. With the introduction of new interfaced apps with video recording systems, smartphones can now be used as mobile recording and viewing screens meaning professionals can continue with waling patrols of the building while still keeping an eye on cameras elsewhere. These apps can also give employers and installers’ insight by allowing them remote access to camera feeds. Instead of installing complicated and expensive security systems to control camera movement and recording it might end up being cheaper to configure equipment with smartphones and adapt them to use as a remote for example. Anthony Neary, an expert at security product provider The Safe Shop commented that “Smartphones can be so useful for remote viewing of surveillance cameras. I think in future they’ll become more integral to security strategies and make it much easier for security professionals to do their job, you can do everything on the go!” Smartphones are integral to most of our lives now and they help us with everything from finding recipes and facts to watching and making videos. With new apps and technology making them more and more useful the security industry should think seriously about making a call, and equipping the workforce.

Project1_Layout 1 26/06/2015 13:29 Page 1

Our focus is providing you with a 360-degree overview in a single image

Never miss a thing with FLEXIDOME IP cameras. Blind spots can seriously undermine the reliability of your video surveillance solution. With the range of FLEXIDOME IP panoramic cameras from Bosch, you will never miss a thing. Thanks to a choice of 5 or 12 megapixel sensor resolution at high frame rates and ďŹ sh eye lens, a complete overview without blind spots and easy capture of moving objects signiďŹ cantly improves the quality of every video surveillance operation. So you can capture objects of interest with superb clarity, eliminate blind spots and always see the bigger picture. Learn more at www.boschsecurity.com/hdsecurity Tel: 01895 878095 | Email: security.systems@uk.bosch.com

EDIT psi x pages nov15_PSIX_apr15 19/10/2015 19:32 Page 5

PA/VA INSTALLATION

A SOUND UPGRADE PEL Services has completed an upgrade to the Public Address (PA) and Voice Alarm (VA) system at Reading’s Hexagon Theatre, an architectural asset of the burgeoning Berkshire town. At the same time, the security systems already in place were refurbished to provide the premises with greater protection out of hours.

The system features 150 discreet lowprofile speakers and a number of line column speakers

he Hexagon Theatre was built in the shape of an elongated hexagon in 1977 and is a multipurpose theatre and arts venue with a maximum capacity of 1,200 seated. Outside the performance-space, the many levels and accessways make for a complex acoustic environment. The particular age and architectural character of the largely solid-concrete structure of the building produced some additional challenges along the way. PEL’s engineers designed, supplied, tested and commissioned a multiple zoned Bosch Praesideo PA and VA digital system, designed to take care of the Hexagon Theatre’s visitors, performers and staff, from backstage to front-of-house. The quality of the system, design and

installation enables the Theatre’s many spaces to be filled with intelligible sound, notably including useful improvements to the show-relay into dressing rooms and artists’ corridor, as well as VA readiness for all corners and levels. The Bosch Praesideo system was ideally suited to the Hexagon Theatre as its 'daisy-chain' network (topology) means system elements can be connected to virtually any point and any type of equipment to be located wherever most suitable in the building – including the many corners in this unusually shaped building. The system features 150 discreet low-profile speakers and a number of line column speakers which have replaced some of the previous cabinets to provide more efficient sounddistribution while actually reducing the total number of speakers. Energy savings have also been made with this new system, with the control rack reduced from a 6ft tower to an efficient and compact unit less than half the size, even saving on space at the side of stage. Over 10,000 metres of cable was used in the installation, giving an indication of the size of the overall project. All installation took place without disription to performances and the result is a future-proofed, optimised PA and VA system for the theatre.

EDIT psi x pages nov15_PSIX_apr15 19/10/2015 19:47 Page 6

WIRELESS CONCERNS

The weakest link? I

nformation Technology decision makers (ITDMs) believe wireless networks to be the most vulnerable element of the IT infrastructure, according to a survey from Fortinet. Nearly half (49%) of respondents ranked wireless networks as most exposed from a security standpoint, in contrast to just 29% for the core network. The Fortinet survey also reveals that insufficient wireless security is a concern for almost all (92%) of the CIOs polled; hardly surprising given that more than one-third of the enterprise wireless networks put in place for internal employees, do not have the basic security function of authentication in place. The findings come from an independent survey of over 1,490 IT decision makers at 250+ employee organisations around the world. All respondents were sourced from independent market research company Lightspeed GMI’s online panel. According to the survey, wireless networks are ranked as the most vulnerable IT infrastructure, with the highest proportion of ITDMs (49%) placing it in their top two. Respondents positioned wireless as significantly more vulnerable than corenetworking infrastructure, with just 29% of ITDMs ranking this highly. Databases (25%), applications (17%) and storage (11%) infrastructures were considered amongst the least susceptible from a security standpoint. In addition, 37% of global ITDMs polled do not have the most basic wireless security measure of authentication in place. A significant 29% and 39% of enterprises respectively, overlook firewall and anti-virus security functions when it comes to wireless strategies. Other security measures deemed critical to core infrastructure protection, such as IPS (deployed by 41%), application control (37%) and URL filtering (29%), play a part in even fewer wireless deployments. When considering the future direction of their wireless security strategies, the majority of respondents said they would maintain focus on the most common security features – firewall and authentication, while demand for more security is emerging with 23% prioritising complementary technologies – IPS, anti-virus, application control and URL filtering - to guard against the full extent of the threat landscape. Of the ITDMs surveyed, 83% are concerned their existing wireless security is not sufficient, with CIOs reporting the highest level of concern at 92%. Despite deploying the highest level of

security of all the regions surveyed, ITDMs across APAC are the most concerned about their wireless security with 44% stating they are very concerned, in contrast to 30% in the Americas, and 20% in EMEA. Globally, ITDMs reported varying confidence levels in wireless security; China tops the board with 71% ‘very concerned’, compared to just 13% in Japan. When asked to cite the risks of operating an unsecured wireless network, 48% of ITDMs considered loss of sensitive corporate and/or customer data as the biggest risk to their organisation. This was highest at 56% in APAC, in contrast to the Americas at 45% and EMEA 42%.

9 in 10 CIOs report concerns over insufficient wireless protection; over onethird of enterprises found lacking basic wireless security

Cloud management Wireless infrastructure governed by a premisebased controller is a thing of the past according to the findings, with on-site wireless controllers the least common form of management (28%). This trend for cloud-based management looks set to grow further, with only 12% of enterprise ITDMs refusing to trust the cloud for such critical management in the future. Of the cloud-ready respondents, 58% would want to use a private cloud infrastructure for wireless management and 42% would outsource to a third party managed services provider. 14% of those considering outsourcing would only do so provided it is hosted in the same country, leaving 28% happy to embrace wireless management as a public cloud service regardless of geography. Nearly half (43%) of ITDMs polled provide guest access on their corporate wireless networks, with 13% of these organisations doing so without any controls whatsoever. The most common form of guest security access on corporate wireless networks is a unique and temporary username and password (46%), ahead of a captive portal with credentials (36%). “The survey findings indicate that despite the growth in mobility strategies, wireless security has simply not been a priority for enterprises to date,” said John Maddison, vice president of marketing products at Fortinet. “As advanced persistent attacks increasingly target multiple entry points, and the cloud becomes more prevelant, it’s not an oversight organisations should risk any longer. Wireless must be considered as part of a holistic security strategy to ensure broad and consistent protection for users and devices over wired and wireless access.”

According to the survey, wireless networks are ranked as the most vulnerable IT infrastructure

Project3_Layout 1 19/10/2015 16:23 Page 1

INTELLIGENCE is having the only camera that can run multiple applications, simultaneously

You can see why the smart money is looking at Samsung. Our Open Platform WiseNetIII cameras provide you with the freedom to download and run edge-based Applications within the camera, in a similar way to using Apps on a Smartphone.

samsungsecurity.eu

You can then run multiple Applications simultaneously to support a wide range of operational business requirements. This has the added bonus of reducing the need for dedicated video analytic servers by up to 90%.

Being able to choose from any of our VMS and Application Partners means you can always build the solution that meets your needs. Now thatâ&#x20AC;&#x2122;s smart thinking.

EDIT Update nov15_PSI_mar15 19/10/2015 15:16 Page 1

PRODUCT UPDATE

Optimising and streamlining the Cloud for revenue benefits

Interfacing with the Enforcer HomeControl+ Panel and PyronixCloud, the new DIGIGPRS+SIM from Pyronix is a single path GPRS IP Communicator Module which includes a WorldSIM from CSL DualCom. With the multi-network DualCom WorldSIM included with the GPRS IP Communicator, you no longer have to obtain the appropriate SIM card separately. Using the SIM for four networks there is one year of data usage included which means that it is 12 months before Installers need to consider billing the end user for usage. The DIGI-GPRS+SIM negates having to have a separate bill to pay to the network provider, therefore cutting down on paperwork. www.pyronix.com

Latest version app for remote viewing of multiple cameras

Samsung iPOLiS Mobile app v2.6 enables the direct remote monitoring of multiple HD cameras at multiple sites and negates the need to access the images via a recording device. The latest version of the app also supports audio and is compatible with all Samsung IP network cameras and domes, including full pan/tilt/zoom models. In addition to the live monitoring of images, iPOLiS Mobile v2.6 allows authorised users to gain access to camera SD cards, DVRs and NVRs, to search and play back recorded video of any incidents. The app is free to download from iTunes and the Android market. www.hanwha.com

www.psimagazine.co.uk

Range of waterproof call points and push buttons launched

STI has announced the latest waterproof addition to their range of call points and push buttons. The Waterproof ReSet Call Point mimics the feel of breaking glass whilst offering the user the benefits and safety advantages of a glass-free operating element. The Waterproof Push Button is available as a momentary pushand-release or a push-key to reset for those applications where repeat activation must be controlled. All are designed to withstand harsh environments, indoors or outdoors. All models are available in six colours and provide space for corporate branding, function marking or operating instructions. www.sti-europe.com

Camera developments revealed for 2016 release

Canon Europe has announced that its parent company is developing a network camera which allegedly makes possible the viewing of subjects that the naked eye would have trouble discerning. The network camera being developed will feature a large-aperture ultra-telephoto zoom lens with a focal length of more than 600 mm (35 mm film equivalent) that achieves an F-value of 2.4 to allow large amounts of light to enter. The lens will incorporate aspherical and UD (Ultra Low Dispersion) lens elements that suppress the incidence of chromatic aberrations, which become more prevalent as a lensâ&#x20AC;&#x2122;s aperture size increases, while making possible a compact lens unit. The combination of the large-aperture lens with sensor and image processor will reportedly enable the colour recognition of a subjectâ&#x20AC;&#x2122;s face at a distance of 100 metres even in dark environments with a mere 0.08 lux of illumination, roughly equivalent to the illuminance of moonlight. By comparison, says the company, conventional night-time surveillance to date has only been possible within a limited range with the aid of infrared illumination, or by using a night mode that only captures images in black and white. Canon aims to commercialise the camera in 2016. www.canon-europe.com

NOTE: All technical specifications listed are provided by manufacturers 49

Project1_Layout 1 20/10/2015 10:55 Page 1

E OV

Waterproof Range

P IM

of Call Points & Push Buttons

Highly versatile range of attractive Resettable Call Points and Push Buttons combining unique design, quality and value! Specially designed for use within harsh environments, the Waterproof range of Call Points and Push Buttons is ideal for indoor and outdoor applications such as oil rigs, ships, factories, wash down and pool side areas.

EN54 APPROVED Cert. No 0359- CPR-00439 (WRP2-R-01 ONLY)

For further information, contact Sales info@sti-europe.com • 01527 520999 • www.sti-europe.com

MANAGEMENT SYSTEMS

Assessed to ISO 9001 LPCB ref. no. 653

Cert. No 0359CPR-00439

SECURITY DYNAMICS Introducing the Latest 4 Megapixel IP Cameras

IPC-HFW4421EP IR Bullet Camera with Fixed Lens

IPC-HDBW4421FP PC-HDBW4421FP /RZ 3UR¿OH ,5 &DPHUD ZLWK )L[HG /HQV

IPC-HDBW4421EP IR VR Mini Dome with Fixed Lens

IPC-HDW4421MP IR Eyeball Camera with Fixed Lens

Dahua Eco-Savvy 2.0 Series Key Features 20fps@4MP(2560 x 1440) / 25fps@3MP/1080p H.264 & MJPEG Triple Stream Encoding True WDR up to 120dB True Day/Night with ICR and Integrated IR LEDs Smart Functions: Tripwire, Intrusion, Scene, Face Detect IP67 and IK10 Protection (selected models) Choice of Fixed and Motorised Lens Models PoE and 12Vdc Power

IPC-HFW5421EP-Z 50m IR Bullet Camera with Motorised Lens

IPC-HDBW5421EP-Z 50m VR IR Dome Camera with Motorised Lens

Available now from Security Dynamics 7KH 2I¿FLDO 8. 'LVWULEXWLRQ 3DUWQHU IRU 'DKXD 7HFKQRORJ\ Security Dynamics offer the full range of Dahua products backed by industry leading sales and technical support. Contact us today for further information and pricing.

SECURITY DYNAMICS

ULTRA SMART

Video Door Entry

Security Dynamics (Europe) Ltd | Unit 1, 11 Aintree Road, Greenford, Middlesex, UB6 7LA 020 8810 8830 | sales@securitydynamics.co.uk | www.securitydynamics.co.uk

2I¿FLDO 8. 'LVWULEXWRU

EDIT focus nov15_PSI_mar15 19/10/2015 17:17 Page 1

PRODUCT FOCUS: VIDEO ENTRY

Hands-free video monitor for easy operation

Videx has introduced a hands free video monitor, the 6300, which has four switches for operating the call answer, door release, privacy and other services making the system simple to operate. There are programmable features such as ring tone, privacy time and number of rings. The monitors arelow profile surface mount finished in satin white. The low profile design negates the need to flush fit the device and the connections are all plug type for ease of installation, reducing installation time. Additionally, the 6200 and 6300 Series are available with memory video enabling a still picture to be taken of a caller with time and date stamp to record the time of the call. The picture can be taken manually or set to automatically take a picture when the call button is pressed enabling the client to review missed calls when they return. www.videx-security.com

CONNECTING TECHNOLOGIES, SHAPING CHANGE.

The next generation door entry solution

The next generation of Paxtonâ&#x20AC;&#x2122;s Net2 Entry door entry solutions is now available with new designs in anthracite grey and the vandal resistant panel in stainless steel in flush mount, surface mount and rain hood variants. With pan/tilt functionality to capture an angled view another upgrade to the system is grouping, which enables partitioning of sites, buildings and floor levels. This is ideal for sites ranging from multi-tenanted buildings, such as office or apartment blocks, to gated communities. Another new feature is improved third party SIP compatibility - RFC2833 DTMF protocol means Net2 Entry is SIP compatible with third party products to meet a range of customer requests. Net2 Entry works standalone or alongside Net2 access control, combining door entry with key features of Net2. It is a scalable solution, allowing expansion of up to a hundred panels and a thousand monitors. www.paxton.co.uk

NOTE: All technical specifications listed are provided by manufacturers www.psimagazine.co.uk

With eneo product solutions you manage the transition from analogue to networked video security and create flexible, future-proof systems. If you want to find out more about eneo, please visit our website or contact us : www.eneo-security.com uk@eneo-security.com 0844 5570704

EDIT focus nov15_PSI_mar15 20/10/2015 11:01 Page 2

Entry with a ‘swipe’

Verification via smart devices

The Icona from Comelit allows the user to reveal programme icons with a finger swipe across a 4.3” 16:9 screen and use capacitive touch keys. The monitor has a minimalist design with a focus on ease of use with the product being unobtrusive and able to blend into any architectural style at apartment complexes. The unit has a high acoustic fidelity microphone and speaker while brightness and contrast control can assist users in poor lighting conditions. The ‘Sensitive Touch’ interface is kept simple with the two main buttons – audio-in and lock release – always displayed on white backlit keys. If required, secondary programme icons are revealed by finger movement across the screen. Successive levels give extra functions such as sound in/out volume, ringtone melody and volume, display contrast and brightness as well as privacy function. A feature for users in sheltered housing or comparable environments is a setting where the resident can opt temporarily to allow a health worker or similar visitors to grant themselves access automatically without interaction at the monitor. www.comelitgroup.co.uk

Using the DoorBird video doorbell system means visitors can be viewed and spoken to on any iOS or Android device, over Wi-Fi or remotely over 3G/4G. DoorBird uses adaptive video speeds to ensure streaming doesn’t impact the two-way voice conversation. If used with an electronic lock, DoorBird users can unlock the door remotely. Remote unlocking allows users to grant trusted individuals such as friends, children with lost keys, or deliveries, access to their home. The DoorBird app can display live video of visitors, even before they ring the bell. The act of ringing the doorbell takes a snapshot of the visitor, whether or not the doorbell is answered. The hemispheric lens can see 180° and features infrared night-vision, meaning callers can always be observed. www.doorbird.com

ARE YOU MISSING SOMETHING?

@securitydrum follow PSI on Twitter for news, views & comment

EDIT focus nov15_PSI_mar15 20/10/2015 10:59 Page 3

PRODUCT FOCUS: VIDEO ENTRY

Expandable wireless video system

Connections Hello Again, Nobody likes price increases but we have been recently informed by Redcare that as of the 15th December all Redcare recurring costs are going up by 5% on the anniversary of each connection. So the price increases will take up to 12 months to be fully implemented across the full estate of Redcare connections.

The iVision+ wireless system from Optex Europe comprises a wireless handheld unit with LCD monitor and a wireless doorbell/camera unit with over 100 meters (330ft) transmission range, line of sight. The handheld units can be housed within a wall mountable charging cradle. A feature of the system is the ability to see who’s at the door and to record images of who called. The new technology contains a micro-USB port PC connection which gives property users the ability to download and view images taken automatically from the inbuilt 2.4inch LCD monitor. By using an additional gateway unit, an installer can connect the intercom system to the electronic door, such that the iVISION+ handheld unit can be then used as door release. iVISION+ can be extended to a system accommodating two door units and four handsets. The door units operate within a temperature range of -20 to +40 degrees centigrade and have a 12-month battery life expectancy. Although wireless, they can be hard wired if required. For a review of this system see PSI October 2015. www.optex-europe.com

IP access control without networking knowledge

InfinitePlay is a 100% IP based plug and play system that doesn’t require sophisticated networking knowledge, ensuring all security installers and electrical contractors can readily fit it as a new standalone system or add it to an existing IP based door entry system for a cost-effective extension option. Key components to the system include a wall mounted 7” touchscreen LCD monitor built on the Android operating system and a choice of vandal resistant entry panels with a variety of finishes. The keypad comes with a 5 megapixel camera while noise cancelling technology built into the microphone to ensure background noise in kept to a minimum. Of specific interest to installers, InfinitePlay uses existing IP network infrastructure, CAT5 cable and RJ45 connectors for a potential reduction in cabling costs. www.stanleysecurityproducts.com

www.psimagazine.co.uk

By Redcare increasing the costs on the anniversary of the connection it should alleviate the issue of price increases midterm of your maintenance contract with your client. You should not receive an increase of 5% across your entire estate of Redcare connections from your ARC on December 15th For those of you that receive bundled Redcare costs from your ARC, the 5% increase ONLY applies the line rental / airtime and not your monitoring charges, connection charges are NOT being increased. So make sure you’re not being bumped for a 5% increase on your bundled price or on connection! Please make sure your customers are aware of the forthcoming price increases for both renewals and outstanding quotations. If you have any queries please do not hesitate to give us a call. As a supplier of all the major network service providers products we are product agnostic and will always provide impartial advice on how to leverage the best margins on your signalling systems. Should you wish to discuss your existing signalling estate and how we might be able to help you decide which products suit your needs the best, again please do not hesitate to give us a call. Here at SMS and NMS we are starting to see new unregulated installers entering the marketplace using our monitoring services for key holder dispatch rather than police response. The systems being installed are designed to use mobile phone technology plus Apps and are being sold (having emerged from other industries) to the extensive residential customer bases they already have. Owners of NSI or SSAIB recognised firms are not allowed to install systems outside of the standards, they have to certificate all the work they undertake. Indeed as owners they are not allowed to own a recognised firm and also one that operates outside the certification regime. So my question is, how are the recognised firms are going to compete with those operating outside of NSI or SSAIB in the residential marketplace using “smart alarm” mobile phone technology and Apps on key holder response? Here at SMS and NMS we take the time to get to know your business, the people in it and tailor our services to meet your needs. We are different from the other ARC’s & RVRC’s out there and the way we do business is explained our website www.smon.co.uk. The website itself is also very different from rest of our competitors offerings as well. So if you’re not sure whether you’re getting a good deal or you think your ARC is charging you too much for the service levels they provide, give us a call. We would be delighted to explain our long established customer services and business development campaigns! Bye for now

Project1_Layout 1 29/09/2014 20:58 Page 1

Designed and manufactured by global surveillance powerhouse, IDIS, DirectIP combines plug-and-play simplicity with unrivalled performance and reliability, to deliver the most comprehensive video surveillance solution available. With unsurpassed image quality and resolution, DirectIP includes an affordable range of cameras, monitors, network video recorders (NVR) and video management software (VMS) for businesses large or small.

EDIT focus nov15_PSI_mar15 20/10/2015 15:17 Page 5

PRODUCT FOCUS: VIDEO ENTRY

Intruder & Fire Alarm Installation/Service Engineers Required

Video door system to help installers with technology upselling

FULL TIME POSITION WORKING FROM OUR THIRSK OFFICE Ideal Candidate should have experience with Intruder, Fire & CCTV Salary negotiable. Company Vehicle provided.

PLEASE APPLY WITH CV TO:

security@stevenjdresser.co.uk 07774 955603 in confidence

The compact Bticino Classe 100 range from Legrand is designed with a white finish and easy to recognise push button icons. Units are available in audio only or audio and video options and the video unit provides a colour 3.5 inch screen. Bticino Classe 100 internal units are sold either separately or in kit form alongside the Sfera modular audio and video entrance panel range. The units can be wall mounted, using the simple mounting bracket supplied, or positioned on a table or any other flat surface using a purpose-designed support. www.legrand.co.uk/bticino

Southern Monitoring 0844 871 2223 and Northern Monitoring 0844 871 2224 BT Redcare B!!!!!!!!! CSL CSL DualCom DualCom EMIZON EMiZON ArchAngelPassivSystems Loneworker RISCO RISCO Group Group RSI RSIVideo Video Technologies Technologies WebWayOne WebWayOne

Trust the Largest Independent Supplier of Monitoring Services in the UK

paper ad_Layout 1 04/06/2015 17:59 Page 1

thepaper

Pro-Activ Publications is embarking on a revolutionary launch: a FORTNIGHTLY NEWSPAPER dedicated to the latest financial and business information for professionals operating in the security sector

Business News for Security Professionals

The Paper will bring subscribers (including CEOs, managing directors and finance directors within the UKâ&#x20AC;&#x2122;s major security businesses) all the latest company and sector financials, details of business re-brands, market research and trends and M&A activity

FOR FURTHER INFORMATION ON THE PAPER CONTACT: Brian Sims BA (Hons) Hon FSyI (Editor, The Paper and Risk UK) Telephone: 020 8295 8304 e-mail: brian.sims@risk-uk.com www.thepaper.uk.com

EDIT application nov15_000_PSI_mar15 19/10/2015 13:37 Page 2

APPLICATION

Grade II listed Empire Hotel gets security upgrade The Empire Hotel in Bath is a Grade II-listed building located close to Bath Abbey and Pulteney Bridge and was used as a Royal Navy postal sorting office from World War 2 until 1990, when it was converted into retirement apartments and restaurants. The contract for the installation of new alarm panels was awarded to Tann Synchronome, who specified MxPro 5 panels from Advanced. Will Jones, Project Manager for Tann Synchronome, commented: “We suggested the MxPro 5 to First Port, the managing agents, as we find it the best panel when we are installing on existing cables. In particular, we find the diagnostic mode allows us to demonstrate to ourselves and the client there are no device communication issues.” MxPro 5 panels can be used in single loop, single panel format or configured into 200 panel networks. The MxPro 5 panels installed at The Empire are approved to EN54 2, 4 & 13. Phil Calvey, regional sales manager for Advanced, said: “The ability to utilise existing wiring loops is a major time and cost-saving feature in a complex project like this one. ” In total, 340 individual components were installed in the new system, which is built around a fourloop MxPro 5 panel. The installation covers the main Empire building, the in-house cinema, fitness centre, and snooker room and hair salon, as well as two restaurants on the ground floor.

EDIT application nov15_000_PSI_mar15 19/10/2015 13:03 Page 3

APPLICATION

CCTV-based system installed for weight restriction enforcement The London Borough of Hillingdon has become the first council to enforce HGV weight restrictions using unattended digital CCTV-based hosted system from Videalert. This is also the first system to be delivered using CEaaS, the innovative Civil Enforcement as a Service solution that utilises the Videalert’s DfT Manufacturer Certified hosted platform, and will play an important role in improving road safety across the borough. The unattended system is being delivered by Videalert as a managed service and will enforce weight restriction contraventions which apply to HGVs exceeding 7.5 tonnes on designated roads. The limits apply to the maximum permitted weight of vehicles so empty HGVs or those with partloads are still subject to the prohibitions. Whitelists enable

‘except for access’ clauses to permit HGV access to local shops, businesses, residential properties for deliveries/removals, etc. ANPR is used in conjunction with video analytics to capture vehicles that disregard the stated weight restrictions. Contraventions are automatically captured at the time they occur and transferred to the hosted server platform without using any council IT infrastructure or communications networks. Evidence packs are remotely reviewed and processed by the council’s enforcement contractor staff using standard web browsers before confirmed offences are sent to the PCN back office system for processing. CEaaS includes the planning, supply, installation, commissioning and ongoing maintenance of all necessary on-street equipment such as digital cameras and all associated communications connectivity. It allows the equipment to be moved and relocated as required to meet Hillingdon’s tactical requirements. “CEaaS provides councils with a cost effective and efficient way to make weight limit restrictions really work,” added Tim Daniels, Sales and Marketing Director of Videalert. “This fully managed service allows additional systems to be installed or existing ones removed to meet local needs without saddling councils with obsolete technology.”

Have you tried Integriti yet?

Sophistication is not about size The Integriti Security Management System is an IP connected access control and intruder security system that oﬀers sophisticated centralised management for both small systems on a single site, or large systems distributed across the country or across the globe.

With a growing list of new installations take a moment to think of what you’re missing! The Integriti system oﬀers an advanced suite of software, hardware and integrated solutions to deliver complete management of your entire integrated system.

Inner Range Europe Limited Units 10-11 Theale Lakes Business Park Moulden Way, Sulhampstead Reading, Berkshire RG74GB UNITED KINGDOM integriti@innerrange.co.uk

+44 (0) 845 470 5000 www.innerrange.com

Project1_Layout 1 24/08/2015 15:55 Page 1

Tavcom Resettlement

Whether you’re an employer seeking a talented, disciplined, self-motivated employee, or if you’re an individual who has

recently left, or is about to leave, the armed forces, then Tavcom Resettlement is the service for you.

Tavcom Resettlement – specialising in placing service leavers into security sector employment

Contact Tavcom for more details +44 (0)1489 895099 resettlement@tavcom.com

www.tavcom.com

Unit 10 Claylands Park | Claylands Road | Bishops Waltham | Hampshire | SO32 1QD

EDIT application nov15_000_PSI_mar15 19/10/2015 13:03 Page 4

APPLICATION

Russian airport utilises IP system for its 30m annual passengers

Over 400 Samsung IP network video surveillance cameras have been installed to monitor activity at the border crossing point of Russia’s largest airport. Domodedovo International Airport, which is located 42 kilometres from Moscow, is used by over 30 million passengers every year. All passengers have to pass though the customs area of the airport to ensure that import duties are paid and to provide employees of the State control bodies with the opportunity to detect smuggling of restricted or forbidden goods. In order to provide employees of the State control bodies with the tools to allow them to deter and detect any criminal activity, the Management of construction and operations of the State Border Facilities of the Russian Federation” (Rosgranstroy) decided that an existing CCTV system should be replaced with an IP network based video surveillance solution. TELROS Integration was awarded the contract to install the new video surveillance system. The images from all the cameras are monitored live 24/7 by officers from a control room situated within the border crossing point area and are recorded in real-time onto a server based system supplied by video recording specialists, ITV. Among the Samsung cameras installed in the customs area were SNP-5300H 1.3 Megapixel IP network PTZ domes which have a 30x optical zoom capability that provide operators with the opportunity to observe close up detail of far away people or objects without pixilation occurring. Other models installed, include the SND-7061 3 megapixel Full HD network dome cameras, the SND5061 1.3 megapixel network internal dome camera and the SNV-6084 WiseNetIII 2MP Full HD network vandal-resistant dome camera, which is designed to be resistant to physical attack.

4K CCTV security for Rugby World Cup fanzone

Universal Systems Solutions has been commissioned by Newcastle City Council to install a Sony ultra-HD 4K camera to provide CCTV coverage of the Fanzone at Newcastle’s Science Central. The installation at the Fanzone has been commissioned to assist in managing public safety at the Science Central site, which has a capacity of 10,000. In addition, Universal Systems Solutions have provided two rapid deployment wireless CCTV cameras. Kevin Bruce, Director of Universal Systems Solutions, stated: “We are thrilled to have negotiated the first ever installation of Sony 4K cameras as part of our ongoing work with Newcastle City Council. The technology we are using to cover the site will help in ensuring that public safety is of the highest levels during busy periods.” Paul Angus, Community Safety Officer at Newcastle City Council commented: “It’s great to have Universal Systems Solutions as a North East based company providing support and safety to the Rugby World Cup Fanzone at such a busy time. We believe this technology, provided by Sony, will really help to improve safety and everyone’s overall experience of the Fanzone and are excited to be the first organisation to utilise it.”

Belfast housing scheme fits smoke and heat alarms

The Parkside Phase of the Limestone Road regeneration project is a scheme to transform an historically volatile interface area of North Belfast. Smoke and heat alarms from Aico’s Ei160RC Series and Ei261ENRC CO alarms were selected by the consultant and contractor for this phase of the development. Each property has been fitted with five Aico alarms, hard wired together for maximum tenant protection and controlled through the use of a single wall mounted switch. Three optical smoke alarms are located in the main habitable areas and escape routes and one heat alarm in the kitchen. The CO alarm is located adjacent to the boiler in each house. Newington Housing Association’s Operation Manager, Anthony Kerr said, “The control switch was a key benefit as residents can test all the alarms safely from one point; it’s a truly user friendly device.” With all the alarms hard wired together, if one alarm on the system is triggered, all other alarms in the same property sound. This ensures the alarm is heard throughout the property, providing the earliest warning. Pic: Tenant Geraldine McKee and Newington Housing Association Housing Officer Margaret Duffy

Pic: Paul Angus and Kevin Bruce

www.psimagazine.co.uk

fsj nov_Layout 1 20/10/2015 14:03 Page 1

Call us on 0845 123 3843

Fire and Security Recruitment Fire Systems Commissioning Engineer – South of London / Kent. Salary: £27,000 to £29,000 Our Ref: C501781

Fire and Security Engineers – London / In and Around M25 Area Salary: Circa £22,000 to £30,000. Our Ref: 501682

Estimator – London Salary: £30,000 – £45,000 Our Ref: C501035

FSJ are recruiting on behalf of a leading fire safety company who are looking for an experienced Fire Systems Commissioning Engineer to join their team who will be responsible for the commissioning of a variety of systems, including open protocol Analogue Addressable systems and also non-addressable systems. You will ensure that all call outs and reactive works are carried out as quickly and efficiently as possible in accordance to Company policies and procedures.

We have an exciting opportunity for an experienced Fire & Security Engineer to join their team where you will be responsible for the service, maintenance and small works on Fire Alarm Systems in the North London area, with additional works on Security Systems including CCTV and Access Control systems. You will also be required to ensure that all relevant engineering practises and Health and Safety procedures are adhered to at all times.

FSJ are looking on behalf of a leading Fire & Security systems supplier who have an excellent opportunity for an experienced Estimator to join their design and estimating team based in London.

You will also carry out site surveys to assist in generating Fire Detection, Alarm and Emergency lighting systems quotations.

The successful fire and security engineer will hold an Electrical/Electronics ONC or equivalent qualification and have proven experience on the service and maintenance of fire and security systems.

The successful Fire Commissioning Engineer will have strong commissioning skills working on Fire Detection, Alarms, and Emergency Lighting systems, and have experience working on GENT systems, Experience working on Morley and Advanced would be advantageous. You will also have: • FIA Courses (1, 2, 3, 4 and 6) • Experience in BS5839 Parts 1 and 6 • Experience in BS5266 Service and Maintenance and Design • City and Guilds Electrical Qualifications You must also be willing to undertake further training when required. In return, they are offering a competitive salary and a host of benefits including a pension and company vehicle; therefore you must hold a Full UK Drivers Licence. Please contact Angie Lazare for more information on 01509 615292

Fire Alarm Engineer – South of London / Kent Salary: £24,000 to £27,000 Our Ref: C501780 We have a brilliant opportunity for an experienced Fire Alarm Engineer to join a leading fire safety company where they will be responsible for visiting client premises in South London and Kent, servicing fire alarms on a planned maintenance and emergency call-out basis, always aware of customer needs and service requirements and the opportunity to develop new business opportunities for the company. The successful Fire Alarm Service and Maintenance Engineer will be a qualified Service Engineer with a knowledge of current standards and legislation and able to demonstrate recent relevant experience working on fire alarms. You will hold an NVQ / City and Guilds qualification in Electrical Engineering and will have experience working on GENT and Advanced Systems. Previous experience of Security /CCTV / Access Control would be advantageous but is not essential. You must hold a full UK driving licence, be self-motivated and have excellent attention to detail, time management and customer facing awareness.

Candidates must be flexible and hard working with the ability to work both as part of a team and on own initiative with minimum supervision.

Main responsibilities will involve estimating a range of fire resistant materials, including steel and aluminium glazing solutions using Excel The ideal candidate will have experience within the fire protection industry and have experience in estimating steel framed and glazed fire protection systems, however this is preferred but not essential. In return, they are offering the successful Estimator with a competitive salary and a host of benefits including life insurance and a pension.

A full Drivers Licence is essential.

This role can be office or home based, depending on your location.

If you have BFPSA, FIA or BS5839 Training, previous experience in the fire alarm industry, and are passionate about delivering an excellent service then we should be talking.

Please contact Alan McFadden for more information on 01509 615292

Please contact Angie Lazare for further information on 01509 615292.

Audio Sales Manager – North of England / Scotland Salary: Circa £30,000. Our Ref: C501688 We have an excellent opportunity for an Audio Sales Manager to join an audio and security electrical company where they will be responsible for planning and carrying out direct sales activities in the North of England and Scotland, whilst developing sales of Public Address, Voice Evacuation and Audio Equipment. Additional duties will include: • Maintain and develop customer and prospects database • Plan and carry out marketing activities • Follow up sales enquiries • Provide excellent account support to both new and existing customers You will be targeting all major electrical contractors, fire alarm / security and audio specialist organisations. The successful Audio Sales Manager will have proven success and experience in managing major accounts and large contracts, particularly achieving genuine sales development. Electro Acoustics, Audio Visual and Electrical Contracting experience would be advantageous. Candidates must be self driven and results orientated with a clear focus on high quality and business profit. You must be capable in the use of Microsoft Office programmes including Excel, Word, Email and Internet, and ideally Access or a similar database.

Multi-Skilled Fire and Security Engineer – Nottingham Salary: £22,000 to £27,000. Our Ref: C501807 We have an exciting opportunity for an experienced Fire & Security Engineer to work in Nottingham, where you will be responsible for the service, maintenance and small works on Fire Alarm Systems in the Nottingham area, with additional works on Security Systems including CCTV and Access Control systems. You will also be required to ensure that all relevant engineering practises and Health and Safety procedures are adhered to at all times. The successful fire and security engineer will hold an Electrical/Electronics ONC or equivalent qualification and have proven experience on the service and maintenance of fire and security systems. Candidates must be flexible and hard working with the ability to work both as part of a team and on own initiative with minimum supervision. A full Drivers Licence is essential. If you have BFPSA, FIA or BS5839 Training, previous experience in the fire alarm industry, and are passionate about delivering an excellent service then we should be talking. Please contact Angie Lazare for further information on 01509 615292.

In return, they are offering a competitive salary of £30,000+ and a host of benefits including a company car and healthcare. Please contact Brodie Stelfox for more information on 01509 615292.

Please contact Angie Lazare for further information on 01509 615292

www.fireandsecurityjobs.com

Project2_Layout 1 19/10/2015 12:50 Page 1

Ensure security excellence for your company at the leading exhibition for technology, solutions and knowledge The global stage for security innovation and expertise 3 Free education sessions provided for you to learn from the industryâ&#x20AC;&#x2122;s best and brightest 3 Find the right security solution provider for your business amongst the 600 exhibitors 3 Get hands on experience with the latest gadgets in security technology 3 You can save time by pre-booking meetings with your preferred suppliers

SECURE YOUR PLACE AND REGISTER NOW AT IFSEC.CO.UK/PSI-MAGAZINE Supported by

Organised by

Part of

sep15 dir_000_RiskUK_jan14 05/10/2015 15:18 Page 1

Best Value Security Products from Insight Security www.insight-security.com Tel: +44 (0)1273 475500 ...and lots more Computer Security

Anti-Climb Paints & Barriers

Metal Detectors (inc. Walkthru)

Security, Search & Safety Mirrors

ACCESS CONTROL

Security Screws & Padlocks, Hasps Fastenings & Security Chains

Key Safes & Key Control Products

Traffic Flow & Management

see our website

ACCESS CONTROL – BARRIERS GATES & ROAD BLOCKERS

FRONTIER PITTS Crompton House, Crompton Way, Manor Royal Industrial Estate, Crawley, West Sussex RH10 9QZ Tel: 01293 548301 Fax: 01293 560650 Email: sales@frontierpitts.com Web: www.frontierpitts.com

ACCESS CONTROL

ACT ACT – Ireland, Unit C1, South City Business Centre Tallaght, Dublin 24 Tel: +353 (0)1 4662570 ACT - United Kingdom, 2C Beehive Mill Jersey Street, Manchester M4 6JG +44 (0)161 236 3820 sales@act.eu www.act.eu

ACCESS CONTROL – BIOMETRICS, BARRIERS, CCTV, TURNSTILES

UKB INTERNATIONAL LTD ACCESS CONTROL

APT SECURITY SYSTEMS The Power House, Chantry Place, Headstone Lane, Harrow, HA3 6NY Tel: 020 8421 2411 Email: info@aptcontrols.co.uk www.aptcontrols-group.co.uk

Planet Place, Newcastle upon Tyne Tyne and Wear NE12 6RD Tel: 0845 643 2122 Email: sales@ukbinternational.com Web: www.ukbinternational.com

B a r r i e r s , B l o c k e r s , B o l l a r d s , PA S 6 8

ACCESS CONTROL, CCTV & INTRUSION DETECTION SPECIALISTS

SIEMENS SECURITY PRODUCTS ACCESS CONTROL

KERI SYSTEMS UK LTD Tel: + 44 (0) 1763 273 243 Fax: + 44 (0) 1763 274 106 Email: sales@kerisystems.co.uk www.kerisystems.co.uk

Suite 7, Castlegate Business Park Caldicot, South Wales NP26 5AD UK Main: +44 (0) 1291 437920 Fax: +44 (0) 1291 437943 email: securityproducts.sbt.uk@siemens.com web: www.siemens.co.uk/securityproducts

ACCESS CONTROL & DOOR HARDWARE

ALPRO ARCHITECTURAL HARDWARE

ACCESS CONTROL

COVA SECURITY GATES LTD Bi-Folding Speed Gates, Sliding Cantilevered Gates, Road Blockers & Bollards Consultancy, Design, Installation & Maintenance - UK Manufacturer - PAS 68

Tel: 01293 553888 Fax: 01293 611007 Email: sales@covasecuritygates.com Web: www.covasecuritygates.com

Products include Electric Strikes, Deadlocking Bolts, Compact Shearlocks, Waterproof Keypads, Door Closers, Deadlocks plus many more T: 01202 676262 Fax: 01202 680101 E: info@alpro.co.uk Web: www.alpro.co.uk

ACCESS CONTROL – SPEED GATES, BI-FOLD GATES ACCESS CONTROL MANUFACTURER

NORTECH CONTROL SYSTEMS LTD. Nortech House, William Brown Close Llantarnam Park, Cwmbran NP44 3AB Tel: 01633 485533 Email: sales@nortechcontrol.com www.nortechcontrol.com

HTC PARKING AND SECURITY LIMITED 4th Floor, 33 Cavendish Square, London, W1G 0PW T: 0845 8622 080 M: 07969 650 394 F: 0845 8622 090 info@htcparkingandsecurity.co.uk www.htcparkingandsecurity.co.uk

ACCESS CONTROL - BARRIERS, BOLLARDS & ROADBLOCKERS

ACCESS CONTROL

HEALD LTD

INTEGRATED DESIGN LIMITED

HVM High Security Solutions "Raptor" "Viper" "Matador", Shallow & Surface Mount Solutions, Perimeter Security Solutions, Roadblockers, Automatic & Manual Bollards, Security Barriers, Traffic Flow Management, Access Control Systems

Integrated Design Limited, Feltham Point, Air Park Way, Feltham, Middlesex. TW13 7EQ Tel: +44 (0) 208 890 5550 sales@idl.co.uk www.fastlane-turnstiles.com

Tel: 01964 535858 Email: sales@heald.uk.com Web: www.heald.uk.com

www.insight-security.com Tel: +44 (0)1273 475500

sep15 dir_000_RiskUK_jan14 05/10/2015 15:18 Page 2

ACCESS CONTROL

CCTV

SECURE ACCESS TECHNOLOGY LIMITED

G-TEC

Authorised Dealer Tel: 0845 1 300 855 Fax: 0845 1 300 866 Email: info@secure-access.co.uk Website: www.secure-access.co.uk

ACCESS CONTROL â&#x20AC;&#x201C; BARRIERS, GATES, CCTV

ABSOLUTE ACCESS Aberford Road, Leeds, LS15 4EF Tel: 01132 813511 E: richard.samwell@absoluteaccess.co.uk www.absoluteaccess.co.uk Access Control, Automatic Gates, Barriers, Blockers, CCTV

BUSINESS CONTINUITY

Gtec House, 35-37 Whitton Dene Hounslow, Middlesex TW3 2JN Tel: 0208 898 9500 www.gtecsecurity.co.uk sales@gtecsecurity.co.uk

CCTV/IP SOLUTIONS

DALLMEIER UK LTD 3 Beaufort Trade Park, Pucklechurch, Bristol BS16 9QH Tel: +44 (0) 117 303 9 303 Fax: +44 (0) 117 303 9 302 Email: dallmeieruk@dallmeier.com

CCTV & IP SECURITY SOLUTIONS

PANASONIC SYSTEM NETWORKS EUROPE Panasonic House, Willoughby Road Bracknell, Berkshire RG12 8FP Tel: 0844 8443888 Fax: 01344 853221 Email: system.solutions@eu.panasonic.com Web: www.panasonic.co.uk/cctv

BUSINESS CONTINUITY MANAGEMENT

CONTINUITY FORUM Creating Continuity ....... Building Resilience A not-for-profit organisation providing help and support Tel: +44(0)208 993 1599 Fax: +44(0)1886 833845 Email: membership@continuityforum.org Web: www.continuityforum.org

COMMUNICATIONS & TRANSMISSION EQUIPMENT

KBC NETWORKS LTD. Barham Court, Teston, Maidstone, Kent ME18 5BZ www.kbcnetworks.com Phone: 01622 618787 Fax: 020 7100 8147 Email: emeasales@kbcnetworks.com

DIGITAL IP CCTV

TO ADVERTISE HERE CONTACT: Paul Amura Tel: 020 8295 8307 Email: paul.amura@proactivpubs.co.uk

SESYS LTD High resolution ATEX certified cameras, rapid deployment cameras and fixed IP CCTV surveillance solutions available with wired or wireless communications.

1 Rotherbrook Court, Bedford Road, Petersfield, Hampshire, GU32 3QG Tel +44 (0) 1730 230530 Fax +44 (0) 1730 262333 Email: info@sesys.co.uk www.sesys.co.uk

INFRA-RED, WHITE-LIGHT AND NETWORK CCTV LIGHTING

RAYTEC

CCTV

Unit 3 Wansbeck Business Park, Rotary Parkway, Ashington, Northumberland. NE638QW Tel: 01670 520 055 Email: sales@rayteccctv.com Web: www.rayteccctv.com

CCTV POLES, COLUMNS, TOWERS AND MOUNTING PRODUCTS

CCTV SPECIALISTS

ALTRON COMMUNICATIONS EQUIPMENT LTD

PLETTAC SECURITY LTD

Tower House, Parc Hendre, Capel Hendre, Carms. SA18 3SJ Tel: +44 (0) 1269 831431 Email: cctvsales@altron.co.uk Web: www.altron.co.uk

Unit 39 Sir Frank Whittle Business Centre, Great Central Way, Rugby, Warwickshire CV21 3XH Tel: 01788 567811 Fax: 01788 544 549 Email: jackie@plettac.co.uk www.plettac.co.uk

www.insight-security.com Tel: +44 (0)1273 475500

sep15 dir_000_RiskUK_jan14 05/10/2015 15:18 Page 3

WHY MAYFLEX? ALL TOGETHER. PRODUCTS, PARTNERS, PEOPLE, SERVICE – MAYFLEX BRINGS IT ALL TOGETHER.

MAYFLEX Excel House, Junction Six Industrial Park, Electric Avenue, Birmingham B6 7JJ

TO ADVERTISE HERE CONTACT:

Tel: 0800 881 5199 Email: securitysales@mayflex.com Web: www.mayflex.com

Paul Amura Tel: 020 8295 8307 Email: paul.amura@proactivpubs.co.uk

CCTV & IP SOLUTIONS, POS & CASH REGISTER INTERFACE, EPOS FRAUD DETECTION

THE UK’S MOST SUCCESSFUL DISTRIBUTOR OF IP, CCTV, ACCESS CONTROL AND INTRUDER DETECTION SOLUTIONS

AMERICAN VIDEO EQUIPMENT

NORBAIN SD LTD

Endeavour House, Coopers End Road, Stansted, Essex CM24 1SJ Tel : +44 (0)845 600 9323 Fax : +44 (0)845 600 9363 E-mail: avesales@ave-uk.com

CONTROL ROOM & MONITORING SERVICES

ADVANCED MONITORING SERVICES

EUROTECH MONITORING SERVICES LTD.

Specialist in:- Outsourced Control Room Facilities • Lone Worker Monitoring • Vehicle Tracking • Message Handling • Help Desk Facilities • Keyholding/Alarm Response Tel: 0208 889 0475 Fax: 0208 889 6679 E-MAIL eurotech@eurotechmonitoring.net Web: www.eurotechmonitoring.net

DISTRIBUTORS

210 Wharfedale Road, IQ Winnersh, Wokingham, Berkshire, RG41 5TP Tel: 0118 912 5000 Fax: 0118 912 5001 www.norbain.com Email: info@norbain.com

EMPLOYMENT

FIRE AND SECURITY INDUSTRY RECRUITMENT

SECURITY VACANCIES www.securityvacancies.com Telephone: 01420 525260

EMPLOYEE SCREENING SERVICES

THE SECURITY WATCHDOG Cross and Pillory House, Cross and Pillory Lane, Alton, Hampshire, GU34 1HL, United Kingdom www.securitywatchdog.org.uk Telephone: 01420593830

IDENTIFICATION

sales@onlinesecurityproducts.co.uk www.onlinesecurityproducts.co.uk

ADI ARE A LEADING GLOBAL DISTRIBUTOR OF SECURITY PRODUCTS OFFERING COMPLETE SOLUTIONS FOR ANY INSTALLATION.

ADI GLOBAL DISTRIBUTION Chatsworth House, Hollins Brook Park, Roach Bank Road, Bury BL9 8RN Tel: 0161 767 2900 Fax: 0161 767 2909 Email: info@adiglobal.com

COMPLETE SOLUTIONS FOR IDENTIFICATION

DATABAC GROUP LIMITED 1 The Ashway Centre, Elm Crescent, Kingston upon Thames, Surrey KT2 6HH Tel: +44 (0)20 8546 9826 Fax:+44 (0)20 8547 1026 enquiries@databac.com

www.insight-security.com Tel: +44 (0)1273 475500

sep15 dir_000_RiskUK_jan14 05/10/2015 17:32 Page 4

INDUSTRY ORGANISATIONS

PERIMETER PROTECTION

GPS PERIMETER SYSTEMS LTD TRADE ASSOCIATION FOR THE PRIVATE SECURITY INDUSTRY

BRITISH SECURITY INDUSTRY ASSOCIATION

14 Low Farm Place, Moulton Park Northampton, NN3 6HY UK Tel: +44(0)1604 648344 Fax: +44(0)1604 646097 E-mail: info@gpsperimeter.co.uk Web site: www.gpsperimeter.co.uk

Tel: 0845 389 3889 Email: info@bsia.co.uk Website: www.bsia.co.uk

POWER THE LEADING CERTIFICATION BODY FOR THE SECURITY INDUSTRY

SSAIB 7-11 Earsdon Road, West Monkseaton Whitley Bay, Tyne & Wear NE25 9SX Tel: 0191 2963242 Web: www.ssaib.org

POWER SUPPLIES – DC SWITCH MODE AND AC

DYCON LTD Cwm Cynon Business Park, Mountain Ash, CF45 4ER Tel: 01443 471 060 Fax: 01443 479 374 Email: marketing@dyconsecurity.com www.dyconsecurity.com The Power to Control; the Power to Communicate

INTEGRATED SECURITY SOLUTIONS STANDBY POWER SECURITY PRODUCTS AND INTEGRATED SOLUTIONS

HONEYWELL SECURITY GROUP Honeywell Security Group provides innovative intrusion detection, video surveillance and access control products and solutions that monitor and protect millions of facilities, offices and homes worldwide. Honeywell integrates the latest in IP and digital technology with traditional analogue components enabling users to better control operational costs and maximise existing investments in security and surveillance equipment. Honeywell – your partner of choice in security. Tel: +44 (0) 844 8000 235 E-mail: securitysales@honeywell.com Web: www.honeywell.com/security/uk

UPS SYSTEMS PLC Herongate, Hungerford, Berkshire RG17 0YU Tel: 01488 680500 sales@upssystems.co.uk www.upssystems.co.uk

UPS - UNINTERRUPTIBLE POWER SUPPLIES

ADEPT POWER SOLUTIONS LTD Adept House, 65 South Way, Walworth Business Park Andover, Hants SP10 5AF Tel: 01264 351415 Fax: 01264 351217 Web: www.adeptpower.co.uk E-mail: sales@adeptpower.co.uk

INTEGRATED SECURITY SOLUTIONS

INNER RANGE EUROPE LTD Units 10 - 11, Theale Lakes Business Park, Moulden Way, Sulhampstead, Reading, Berkshire RG74GB, United Kingdom Tel: +44(0) 845 470 5000 Fax: +44(0) 845 470 5001 Email: ireurope@innerrange.co.uk www.innerrange.com

UPS - UNINTERRUPTIBLE POWER SUPPLIES

UNINTERRUPTIBLE POWER SUPPLIES LTD Woodgate, Bartley Wood Business Park Hook, Hampshire RG27 9XA Tel: 01256 386700 5152 e-mail: sales@upspower.co.uk www.upspower.co.uk

SECURITY PRODUCTS AND INTEGRATED SOLUTIONS

TYCO SECURITY PRODUCTS Heathrow Boulevard 3, 282 Bath Road, Sipson, West Drayton. UB7 0DQ / UK Tel: +44 (0)20 8750 5660 www.tycosecurityproducts.com

PERIMETER PROTECTION

ADVANCED PRESENCE DETECTION AND SECURITY LIGHTING SYSTEMS

TO ADVERTISE HERE CONTACT: Paul Amura Tel: 020 8295 8307 Email: paul.amura@proactivpubs.co.uk

GJD MANUFACTURING LTD Unit 2 Birch Business Park, Whittle Lane, Heywood, OL10 2SX Tel: + 44 (0) 1706 363998 Fax: + 44 (0) 1706 363991 Email: info@gjd.co.uk www.gjd.co.uk

www.insight-security.com Tel: +44 (0)1273 475500

sep15 dir_000_RiskUK_jan14 05/10/2015 15:18 Page 5

SECURITY

INTRUDER ALARMS – DUAL SIGNALLING

WEBWAYONE LTD CASH & VALUABLES IN TRANSIT

CONTRACT SECURITY SERVICES LTD Challenger House, 125 Gunnersbury Lane, London W3 8LH Tel: 020 8752 0160 Fax: 020 8992 9536 E: info@contractsecurity.co.uk E: sales@contractsecurity.co.uk Web: www.contractsecurity.co.uk

11 Kingfisher Court, Hambridge Road, Newbury Berkshire, RG14 5SJ Tel: 01635 231500 Email: sales@webwayone.co.uk www.webwayone.co.uk www.twitter.com/webwayoneltd www.linkedin.com/company/webwayone

LIFE SAFETY EQUIPMENT

C-TEC QUALITY SECURITY AND SUPPORT SERVICES

CONSTANT SECURITY SERVICES Cliff Street, Rotherham, South Yorkshire S64 9HU Tel: 0845 330 4400 Email: contact@constant-services.com www.constant-services.com

Challenge Way, Martland Park, Wigan WN5 OLD United Kingdom Tel: +44 (0) 1942 322744 Fax: +44 (0) 1942 829867 Website: http://www.c-tec.co.uk

PERIMETER SECURITY

TAKEX EUROPE LTD FENCING SPECIALISTS

J B CORRIE & CO LTD Frenchmans Road Petersfield, Hampshire GU32 3AP Tel: 01730 237100 Fax: 01730 264915 email: fencing@jbcorrie.co.uk

Aviary Court, Wade Road, Basingstoke Hampshire RG24 8PE Tel: +44 (0) 1256 475555 Fax: +44 (0) 1256 466268 Email: sales@takex.com Web: www.takex.com

PHYSICAL CONTROL PRODUCTS, ESP. ANTI-CLIMB INTRUSION DETECTION AND PERIMETER PROTECTION

OPTEX (EUROPE) LTD Redwall® infrared and laser detectors for CCTV applications and Fiber SenSys® fibre optic perimeter security solutions are owned by Optex. Platinum House, Unit 32B Clivemont Road, Cordwallis Industrial Estate, Maidenhead, Berkshire, SL6 7BZ Tel: +44 (0) 1628 631000 Fax: +44 (0) 1628 636311 Email: sales@optex-europe.com www.optex-europe.com

INSIGHT SECURITY Units 1 & 2 Cliffe Industrial Estate Lewes, East Sussex BN8 6JL Tel: 01273 475500 Email:info@insight-security.com www.insight-security.com

SECURITY EQUIPMENT INTRUDER AND FIRE PRODUCTS

CQR SECURITY 125 Pasture road, Moreton, Wirral UK CH46 4 TH Tel: 0151 606 1000 Fax: 0151 606 1122 Email: andyw@cqr.co.uk www.cqr.co.uk

PYRONIX LIMITED Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire, S66 8QY. Tel: +44 (0) 1709 700 100 Fax: +44 (0) 1709 701 042 www.facebook.com/Pyronix www.linkedin.com/company/pyronix www.twitter.com/pyronix

SECURITY SYSTEMS INTRUDER ALARMS – DUAL SIGNALLING

BOSCH SECURITY SYSTEMS LTD

CSL DUALCOM LTD

PO Box 750, Uxbridge, Middlesex UB9 5ZJ Tel: 01895 878088 Fax: 01895 878089 E-mail: uk.securitysystems@bosch.com Web: www.boschsecurity.co.uk

Salamander Quay West, Park Lane Harefield , Middlesex UB9 6NZ T: +44 (0)1895 474 474 F: +44 (0)1895 474 440 www.csldual.com

INTRUDER ALARMS AND SECURITY MANAGEMENT SOLUTIONS

RISCO GROUP Commerce House, Whitbrook Way, Stakehill Distribution Park, Middleton, Manchester, M24 2SS Tel: 0161 655 5500 Fax: 0161 655 5501 Email: sales@riscogroup.co.uk Web: www.riscogroup.com/uk

SECURITY EQUIPMENT

CASTLE Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire, S66 8QY TEL +44 (0) 1709 700 100 FAX +44 (0) 1709 701 042 www.facebook.com/castlesecurity www.linkedin.com/company/castlesecurity

www.twitter.com/castlesecurity

ONLINE SECURITY SUPERMARKET

SECURITY SYSTEMS

EBUYELECTRICAL.COM

VICON INDUSTRIES LTD.

Lincoln House, Malcolm Street Derby DE23 8LT Tel: 0871 208 1187 www.ebuyelectrical.com

Brunel Way, Fareham Hampshire, PO15 5TX United Kingdom www.vicon.com

www.insight-security.com Tel: +44 (0)1273 475500

Project1_Layout 1 23/07/2015 17:12 Page 1

/PNO -P]L

Reach new heights with your alarm signalling =V[LK ILZ[ JVTT\UPJH[PVUZ WYVK\J[ I` 0UZ[HSSLYZ Ä]L `LHYZ PU H YV^

www.csldual.com

@CSLDualCom