PSi October 2013 by Western Business Media Limited

October 2013 – £4.00

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Professional Security Installer

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EDIT Contents p3_000_PSI_sep11 25/09/2013 14:38 Page 2

October 2013 – £4.00

October 2013 www.psimagazine.co.uk

www.psimagazine.co.uk

Professional Security Installer

5 Editorial Three years on from the so-called “Bonfire of the Quangos”, where are we with the future of the SIA and security licensing campaigns?

6 Industry news News and events from the security and fire industries

11 Appointments We meet some of this month’s movers and shakers

12 The PSi Interview This month we talk to Stefan Hay, Head of the FSA, about installers diversifying their expertise and the common requests from Association members

16 Editor’s Choice The pick of the latest security products available on the market with QR codes for easy access

18 Independent product testing This month the Aico RadioLink wireless system and Vista VK2-1080PTZ network camera are put through their paces by our reviewers

23 Who needs cables? Security systems have utilised wire-free technology for years in the intruder market, but what about CCTV and how secure is a wireless signal anyway?

29 Cracking the CCTV code

Wiring difficulties These days we’re surrounded by wireless devices, so what is the future for wireless technology in the security sector and is there any reason why installers should not be fitting wire-free systems?

What will be the outcome of the the Surveillance Code of Practice on the use of CCTV in public areas?

31 Standards talk Adrian Mealing - Chairman BSIA Security Equipment Manufacturers Section looks at industry standards

CONTACTS

32 Monitoring growth and business Thanks to the adoption of IP technology one of the big growth areas in the security market over recent years has been in remote monitoring

39 Applications An overview of some successful installations

46 IP and the EoC option Opinion from Guy Apple of Network Video Technologies

48 Product Focus and Update A look at some of the latest technology launches

62 Off the wall CCTV footage of the unexpected and unexplainable!

63 The PSi Directory Your guide to vendors and service providers

www.psimagazine.co.uk Cover pic: Dreamstime

EDITOR Andy Clutton Tel: 020 8295 8308 E-mail: andy.clutton@psimagazine.co.uk DESIGN & PRODUCTION Matt Jarvis Tel: 020 8295 8310 Fax: 0870 4292015 E-mail: matt.jarvis@proactivpubs.co.uk ADVERTISEMENT DIRECTOR David Lewis Tel: 020 8295 8309 Fax: 020 8295 1919 E-mail: david.lewis@proactivpubs.co.uk DISPLAY ADVERTISING Paul Amura Tel: 020 8295 8307 Fax: 020 8295 1919 E-mail: paul.amura@proactivpubs.co.uk

PSi QR Codes For ease of access, some of the items in PSi carry QR codes. Simply scan with your phone to visit relevant websites. Security-based editorial contributions to PSI are welcomed, and the Editor reserves the right to alter or abridge text prior to publication. The views expressed in PSI are not necessarily those of the publishers. Editorial and Advertisement Office PRO-ACTIV PUBLICATIONS LTD PO BOX 332 DARTFORD DA1 9FF © Pro-Activ Publications Ltd 2013

ADMINISTRATION DIRECTOR Margaret Holden Tel: 020 8295 8301 Fax: 020 8295 1919 E-mail: margaret@proactivpubs.co.uk

All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher.

MANAGING DIRECTOR Mark Quittenton

ISSN: 1360-6476

CHAIRMAN Larry O’Leary

PSI is currently available for an annual subscription rate of £48.00 (UK only)

EDIT leader oct13_000_PSI_oct13 25/09/2013 12:03 Page 1

Everyone deserves to feel safe in their own home Ricochet® mesh technology, which has brought unrivaled wireless performance to commercial security, is now available for residential applications. The Premier Elite 12-W wireless control panel is the perfect choice for homes and small businesses. Featuring 8 Ricochet enabled wireless zones, with a further 4 zones for wired devices, the Premier Elite 12-W offers class leading performance and value.

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The Premier Elite 12-W is the first Premier Elite control panel to contain V2.10 firmware, which includes a new Ricochet enabled device learn function for even easier programming and faster installations.

EDIT leader oct13_000_PSI_oct13 25/09/2013 12:04 Page 2

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EDITORIAL

BLURRED LINES

Three years on, where are we with the future of the SIA and the phased transition of schemes?

n 2010 the Government announced a move to axe over 200 quasiautonomous non-governmental organisations in a programme that was to be dubbed the “bonfire of the quangos”. The idea was to save an estimated £2.6 billion in administrative costs. Whether these savings will ever be fully realised is one thing, but for the security industry the whole campaign was of interest because one of the bodies under scrutiny for action was the Security Industry Authority (SIA). This was the organisation that gave us the licensing of security guards and the Approved Contractor Scheme (ACS) which measures private security suppliers against independently assessed criteria – or in other words getting rid of the cowboys and recognising companies that go the extra mile. The licensing of guards was a much needed measure and the industry has benefitted from cleaning up its, formerly selfregulated, self. Just before the “bonfire” was first lit there was talk of other areas of the security industry also benefitting from some form of licensing or approval from the SIA. One such area was that of the security consultant; a tricky one to deal with as the definition of a security consultant is a little blurred. For example, does a consultant have to be vendor neutral, or is a salesman a consultant because he can advise on certain systems? There was also talk of licensing for security installers in some quarters. There were some in the industry that felt another form of licensing would certainly be on the cards because it represented a further revenue stream for the government, so it did come as a bit of a shock when it emerged that the SIA was on the list of doomed bodies. The initial hammer blow was softened when it was revealed that another organisation would be set up to handle the current licensing scheme (and presumably any new ones) in a “phased transition” of duties from the SIA. So three years on where are we? Well you might not be surprised to know that the BSIA has recently called for clarity from the Home Office on the timing of regulatory change for the private security industry, in particular due to the announcement that the regulation of private investigators is to be introduced as early as 2014. It seems that the outgoing body has an incoming scheme. James Kelly, Chief Executive of the BSIA said this month: “We welcome the regulation of private investigators, however, it is ironic that the wider security industry still awaits clarity from Government after three years of discussions on the future of the licensing of security businesses.” Despite the continued contact between Government This month sees the launch of a and industry, the planned timing new publication, PSiX, which is of the primary legislation aimed at introducing new markets needed to make the changeover to security installers. With the from the SIA is still unclear. current trend of the convergence of The work of the SIA is vital to IT with security systems via IP there the security industry and the is a host of new areas to explore so current position of what is going be sure to to happen to it and to its check out activities is not clear at all. the first For new initiatives to be edition of launched next year suggests PSiX, free that it’s business as usual, with this so the initial bonfire may issue of have turned out to be a bit of PSi. a damp squib after all. Three years on, nothing has seemingly changed.

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EDIT news oct13_PSI_oct13 25/09/2013 12:04 Page 2

Lodge Service acquires Endeavour Security Stuart Lodge, CEO of Lodge Service, and Phil Richford, managing director of Endeavour Security Group

Lodge Service, the £22 million security consultancy, has acquired Endeavour Security and its £1.2 million monitoring centre and services business, in a further strategic move into remote security services, according to CEO Stuart Lodge. The acquisition includes Endeavour’s CCTV monitoring facility at Redditch, Worcestershire, which will support Lodge Service’s Cat 2 national data centre in Accrington, Lancashire, launched in 2012. Endeavour’s 37 security guards will increase Lodge Service’ total staff to over 800.

“Endeavour’s experience in protecting warehousing, logistics and other industrial property and assets complements Lodge Service’s expertise in retail security and the corporate sector. The acquisition extends our provision of both monitoring and services through Endeavour’s network of manned guarding, key holding and response support,” says Stuart Lodge. Lodge Service’s communications network links retail, corporate and other service users’ premises to provide alarm response, analysis and management information. The range of services and signals monitored through the hub includes: CCTV, staff time and attendance, vehicle tracking, access control, fire and intruder alarms, lone worker protection, building management systems, environmental and waste management, data mining, networked distribution centres, trolley track and EAS tagging.

@ECAlive

/ECAlive

Electrical Contractors’ Association

EDIT news oct13_PSI_oct13 25/09/2013 12:05 Page 3

INDUSTRY NEWS

INDUSTRY NEWS DVS announces two new distribution deals It’s been a busy time recently for distributor DVS. Firstly it was revealed that FLIR Systems has announced a strategic distribution agreement with the company. The agreement allows DVS to offer FLIR’s complete range of thermal imaging products for commercial security applications to the UK market. “We are pleased to add FLIR’s cameras to our security solutions portfolio,” comments Shaun Bowie, Managing Director at DVS. “We are confident that our customers will appreciate the many benefits that thermal imaging technology has to offer.” “DVS is the perfect distribution partner to introduce FLIR products to the professional installer,” comments David Montague, Distribution Director for Europe and Africa at

FLIR Systems. “FLIR will certainly benefits from DVS’s strong sales and technical teams, and also from the company’s demonstration and training facilities.” A second distribution deal for DVS was also announced this month with the news that Corps Security has an exclusive new agreement with the distributor to encourage more installers and end users to experience the benefits offered by remote security. Each company will recommend the other’s services whenever and wherever possible. DVS has many installation partners that utilise remote monitoring services for their end-user customers, so recommending the Glasgow based CMC will help raise awareness of the facility. Similarly, Corps Security will advise its own installation and end user customers to benefit from the range of products and services available from DVS.

The FSA is more than a badge: because it’s part of the ECA, it’s a valuable business beneﬁt. Members have access to expert ECA advice on all aspects of human resources management - employment, recruitment, disciplinary matters, employment law and industrial relations. FSA Members also get: s Specialist technical advice on design, installation, inspection and maintenance s The ECA Guarantee of Work to give your customers peace of mind s Discounted training courses s Commercial contracts and legal advice on a range of issues affecting your business s Credit rating and debt recovery services Joel Mulloy, Director, Abel Alarms

s Reduced rates for BUPA cover, life insurance and pension schemes s Health and Safety advice on how to reduce risks and comply with legislation

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Project1_Layout 1 25/06/2013 17:43 Page 1

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EDIT news oct13_PSI_oct13 25/09/2013 12:07 Page 5

Graeme Boyle, Darren Anderson, Christine Griffiths and Andy Barton

THE BOTTOM LINE I N A S S O C I AT I O N W I T H C S L D U A L C O M

The interview that gets the facts from the top This month Simon Banks talks to Claire PoyserBlair of EMCS about the competitive market and how they have become one of the UK’s largest and most popular independent Alarm Receiving Centres.

BT Redcare launches new account team BT Redcare has launched a new desk based account management team. The new team, who will work in conjunction with the existing Surveillance and Fire & Security field sales teams, will ensure that customers are receiving the support they need - and the team will also be supporting various BT Redcare campaigns throughout the year. Manager Lynne Williams said: “To start with, the team will be calling alarm installers in Ireland, introducing BT Redcare, talking to them about our products and services.” Raj Kakar Clayton, BT Core Enterprises Sales Director added: “BT Redcare launched in Ireland late last year and now has a number of alarm receiving centres accepting BT Redcare connections. It’s a great time for us to work closer with the installer industry, and a great opportunity for the desk based team to get their teeth into a key campaign for us.”

Warehouse expansion for Entatech UK Entatech UK has announced the opening of their new warehouse expansion at their Head Office in Telford, Shropshire. The construction of the warehouse, which began in the latter half of 2012, came as part of a £1 million investment which has provided the distributor with an extra 3,000 pallet spaces. The addition of new space is the first extension Entatech has made to the warehouse since 1997. Jon Atherton, Entatech Director, (pictured with Entagroup owner Jason Tsai) commented: “We’re extremely pleased to have the new section of our warehouse up and running. With more pallet spaces we will not only be able to allocate for these products, but will also be able to run a more efficient warehouse, increasing the customer service we provide. We’ve taken on more warehouse staff over the past few months and I’m confident this will become a fruitful investment for Entatech in the long run.” Richard Morris, Entatech Warehouse Manager, added “Over the past two years we have doubled the amount of online orders we receive on a daily basis. This growth reflects just how much we needed the additional space for storing and picking the extra products. With online sales continuing to increase in 2013, this extra space will be quickly maximised.”

ARCs reside in a competitive market sector, how are EMCS doing things differently? Some ARCs focus too much on price. We're not here to chase prices to the bottom, this often means unsustainable margins and service-levels decline as a result. Our priority is supporting our customers by ensuring they are kept up-to-speed with the latest technology and that our services are made available at a fair price. It’s prudent to monitor costs, but not if it’s to the detriment of your business. EMCS believe in providing value for money, the best price for the very best service. Your unique selling point is that you're truly independent, how does this differ from other third-party ARCs? Being completely independent allows us to focus on one area of expertise and offer our customers unbiased advice. We are a privately owned, family business and do not have public shareholders dictating how we run our business. We are therefore free to forge true partnerships with our clients and assist them to grow, after all if our Installer Partners don’t prosper, neither will EMCS! Most, if not all ARCs have parent/sister alarm companies offering services to end-users. EMCS have no such affiliation; many of our existing customers cite this as a key reason for choosing us as a partner. There is no conflict of interest. How are you helping Installer Partners sustain margins? We understand the pressures Installers face in an ever competitive marketplace. We have therefore worked to help our clients sustain and increase margins. We offer a number of free add-on services and despite our overheads increasing we made a conscious decision to price-freeze again this year, with no immediate plans to implement an increase. Many ARCs are offering automated alarm handling, is this something EMCS are pushing? We have been offering Automated Alarm Handling (AAH) for some time, by way of SMS and e-mail alerts. Requests for AAH continue to increase, particularly for low priority alarms whereby alternative alerts are seen as less intrusive. Some ARCs are enforcing AAH in a bid to keep their staffing costs down. EMCS would not insist as we believe in offering a truly personal service, each client’s preferences differ and our aim is to adapt and tailor our services to accommodate this. AAH is a positive and necessary extension of our services but should be used to complement the traditional methods and not replace them. What’s ahead for EMCS? There are lots of exciting developments on the horizon. NSI accreditation of Lone Worker has commenced and we’re soon to be registered to work in the Republic of Ireland. This will enable us to further support our existing customers and open up new opportunities along the way. Our new website is due to launch with some great new features; our clients will be able to submit orders and updates online and it will include an “Installer Search” section for end-users which will generate some new opportunities for our Partners. We also have an updated Smartphone application in the final stages of development which has some great new functions to assist our Partners and their engineers on-site. The recent investment in our new state-of-the art backup centre allows us to explore emerging markets providing potential for us to enter into new business territories such as Telehealth & machine to machine.

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EDIT appoint oct13_000_PSI_oct13 25/09/2013 11:21 Page 2

APPOINTMENTS

Rod Wilson Cooper Security has announced the appointment of Rod Wilson as its new area sales manager for the south-east. Rod is tasked with enhancing Cooper Security’s presence and driving demand for its solutions amongst installers and distributors in Berkshire, Buckinghamshire, East Sussex, Kent, Oxfordshire, Surrey and West Sussex. He is also responsible for contributing to the business development strategy for the region and will help to configure organisational objectives and implement strategic plans. With over 30 years’ experience within the security sector and a wealth of knowledge gained from positions in installation, sales, account management and remote monitoring, Rod has worked for a number of well- known companies. His product and technical expertise will be a valuable asset that he will use to increase the number of high profile installations that benefit from Cooper Security’s products.

APPOINTMENTS Chris Hanks The NSI has announced the name of their future Chairman with news that Chris Hanks will succeed the current Chair, Sir Francis Richards, with effect from November 2013. Chris has had a distinguished career in the insurance industry and his most recent appointment has been with Allianz Insurance plc. Prominent within the insurance market Chris has been an FSA Approved Person for 15 years and has held executive and representative roles in a number of market bodies (ABI, BIBA, FPA, Polaris, CII). On his appointment at NSI, Chris said: “I am delighted to be joining NSI at a time when there is so much change and opportunity in the fire and security sectors.”

Kris Hogg CEDIA (the Custom Electronic Design and Installation Association) has announced that Kris Hogg, Managing Director at Konnectiv, is the new Vice Chair of its volunteer Board of Directors. Kris was elected onto the Board in October 2012 and replaces Matt Dodd as Vice Chair following his move to a new position as CEDIA’s Education Director earlier this year. “I’m thrilled and quite humbled to take up the position of Vice Chair on the CEDIA Board,” says Kris. “I’m looking forward to being able to deliver on the promise I made when I was elected to the Board, which was to work to really make a difference.” In his new role, Kris will provide important support for existing CEDIA Chairman, Gary Lewis along with the rest of the Board to provide vital strategic direction for the custom installation industry throughout Region 1: UK, Europe, Russia and the CIS, Middle East, India, Pakistan and Africa.

www.psimagazine.co.uk

Greg Kulesza IDIS has appointed Greg Kulesza to the position of Technical Manager to support DirectIP customers and partners. Based out of the IDIS European headquarters in London, Greg will lead technical support and training across the UK and Ireland. He will oversee the recently established IDIS demo and training centre which hosts DirectIP training programs for installers and end-users. Greg will also head up technical support services and drive product-marketing initiatives across the region. Most recently, Greg held technical training and professional services positions at Tyco following a seven-year tenure as a technical engineer with integrator First City Care.

Peter Mita System Sensor Europe, part of Honeywell Life Safety, has appointed Peter Mita to the position of Business Manager, responsible for managing and building relationships with fire systems integration partners. Peter has extensive experience of the fire detection sector. He joins System Sensor after four years as regional sales manager for Notifier Italia, and has held previous sales roles within Honeywell Building Solutions and the Novar Group. In addition to a wealth of experience in sales and marketing, Peter has a Degree in Economics from the Cattolica University of Milan. 11

EDIT interview psi oct13_PSI_oct13 25/09/2013 11:56 Page 2

INTERVIEW

THRIVING IN THE MARKET S

This month we talk to Stefan Hay, Head of the FSA, about installers diversifying their expertise and the common requests from Association members

“There’s a real danger that specifiers and customers who are less familiar with the accreditation system will simply assume that an FRS-led installer will be the ‘gold standard’” 12

tefan Hay was recently appointed Head of Membership Development at the Electrical Contractors’ Association (ECA) and is also Head of its specialist groups including the Fire and Security Association (FSA), a position he has held since December 2007. His previous roles include Vice Chairman of the National Home Improvement Council, Director of Business Development and Communication at Skills for Security, Board Director of the Confederation of European Security Services, Deputy Chief Executive of the British Security Industry Association (BSIA) and Managing Director of its training subsidiary, the Security Industry Training Organisation (SITO), until it was incorporated into Skills for Security in 2006. Prior to that, Stefan worked in operational security and was also an officer in the Merchant Navy.

How have the last twelve months been for the Association and for yourself? The last 12 months have been extremely busy with my dual roles within the FSA and ECA. The FSA continues to thrive in a challenging and complex market. As an Association, we’ve made sure that the voice of the installer has been heard on the key issues. For instance, we’ve spoken out on the impact of the Localism Act, which has led to several regional Fire and Rescue Services set up companies that design, install, commission and maintain fire detection and emergency lighting systems. Will these new firms seek out the same accreditation the rest of us in the industry do to prove their credentials, or will they trade on their brand association? There’s a real danger that specifiers and customers who are less familiar with the accreditation system will simply assume that an FRS-led installer will be the ‘gold standard’which simply isn’t true, and isn’t good for the industry as a whole. We’ve also voiced our on-going concerns about the lack of transitional periods for the introduction of new British and EN standards, which often cause problems for installers who suddenly find that equipment is no longer compliant. And we’ve done our part to try and protect the future of the industry, by highlighting the dangers facing the qualification

for the systems installation sector due to the lack of uptake; that work, combined with the efforts of Skills for Security and industry bodies, has led to a situation that has improved dramatically in 2013. Current figures from City & Guilds show that the numbers undertaking competence based qualification (NVQ) have more than doubled, from 207 in 2011/12 to 430 in 2012/13; and for the knowledge based qualification, we’ve gone from 388 in 2011/12 to 410 in 2012/13. This year has also seen the successful launch of the ECA’s Electric Event, a brand new conference, exhibition and Gala Awards event in Birmingham at the ICC. It attracted more than 1,000 delegates over three days, who also had the chance to attend excellent workshops and presentations on fire and security systems related topics. The event also saw the Peter Greenwood Award for Outstanding Contribution to the Security Systems Industry, and the Ian Marsh Award for Outstanding Contribution to the Fire and Emergency Industry presented to Raymond Clarke of IQ and Stephen Adams of BAFE respectively.

How does the FSA fit in with the ECA? The FSA is a specialist interest group within the ECA, working in partnership with SELECT in Scotland. The FSA acts as a hub for around 300 ECA and SELECT members that design, install, commission, maintain and monitor fire and/or security systems. These specialists are represented via their own Standing Committee, and the FSA Chairman – currently Pat Allen of Abel Alarm Company – sits on the ECA Council. Have you seen any changes in the kind of requests for help that you have had from members over the years? Also what are the typical questions posed by members? Technical queries, whether standards based or real ‘on the tools’ questions continue to dominate. As our member base ranges from large national companies to micro-businesses, we provide assistance on a variety of topics, including: employee and industrial relations, health and safety issues, contractual and legal advice, and localised problems with, for example, local authorities.

www.psimagazine.co.uk

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EDIT interview psi oct13_PSI_oct13 25/09/2013 11:56 Page 4

INTERVIEW

Over the last few years, we have seen an increase in questions relating to employee relations as some companies have had to adjust to the economic situation. Probably the most asked question relates to pre-qualification schemes, as many of our members find it challenging coping with the sheer number of schemes they now have to deal with.

“Specifiers are becoming more tech-savvy so, as an industry, we either have to diversify and innovate, or we will lose business to these new entrants expanding their offering”

Is diversification essential or should installers focus on what they know best? There’s the old adage that you shouldn’t put all of your eggs in one basket. This is particularly the case for our sector. Technology, and the capabilities it provides, changes so rapidly that installers need to diversify – to meet the demands of customers who want everything to be better, quicker, cheaper and integrated – or die. IP technology in particular may be increasingly used, and it is the responsibility of installers to proactively develop their skills. There are now so many installers operating in the market, that manufacturers don’t feel the need to approach installers to train them up to work with their products anymore, so the impetus is on installers to take the lead and establish these links themselves. Take CCTV installers, for example. They already have a slight head start when it comes to getting the skills they’ll need to grow, as IP technology is now an inherent part of their day to day work. Many have already invested in developing the computer networking skills needed to expand their services beyond just cameras. That’s not necessarily the case for traditional intruder alarm installers. Many in this sector don’t have formal qualifications, and can’t easily access national training due to funding structures, so it’s harder for them to keep up. These installers also tend to buy products through distributors, rather than directly, so they don’t have the links with manufacturers who could provide them with the training they need to stay competitive. This needs to change if they’re to survive. Is the continuing financial downturn negatively affecting membership numbers or is it at times like these that associations are more relevant? After an initial growth spurt in 2007 and 2008, the FSA membership has remained fairly constant. We have lost members, as have most associations have during the recession, but we have also

gained new members who value the advice and support that an industry association offers. Associations are always relevant for businesses that want to thrive; and in a recession, the benefits of membership become even more apparent. This is a time when every business could do with a helping hand, and the free advice we provide to members on topics such as employee relations, for example, can make a real difference. Furthermore, the last few years have seen a raft of changes to installation standards and proposals for greater regulation. Smaller firms have their hands full simply running their business, so tend not to keep up to date with legislation. Not only do we provide accessible advice on what they need to know, we also provide a stronger voice that helps members of all sizes take a stand against a rising torrent of red tape. We actively campaign to get the best deal for our sector. How do you think that the increasing presence of IT installers moving into the security sector will affect the market for security installers? The pace of change and advances in technology mean customers are demanding far more. Building Information Modelling, greater systems integration, energy efficiency criteria, standardisation of building management and home automation protocols – these are all becoming part and parcel of operating in the security installation sector. And what’s more, everyone wants all these advances to be controllable on portable devices. Specifiers are becoming more tech-savvy so, as an industry, we either have to diversify and innovate, or we will lose business to these new entrants expanding their offering. Any predictions for the future of the fire and security sectors in the UK? People will always want to feel safe and secure, and reduce risks in their private and working lives. Technology now plays a major role in providing that reassurance as we increasingly relying on it to communicate, interact, shop and live our day to day lives. So it is inevitable that the future of the sector will be heavily dependent on the technological advances that are coming thick and fast. The companies that stay ahead of the game are the ones who are going to thrive.

www.psimagazine.co.uk

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EDIT ed choice oct13_000_PSI_oct13 25/09/2013 11:31 Page 1

EDITOR’S CHOICE

EDITOR’S CHOICE The security industry is busy and complex, so it’s easy to miss new products and services as they get lost in day-to-day activities. Every now and again, certain products grab our attention so here we take a look at some of the products we think you won’t want to miss this month.

HD dome positioning system adds to offering Schneider Electric has announced the release of the Pelco Spectra high-definition (HD) 1080 30X dome positioning system, featuring a clear image with six times the resolution of standard definition domes. Key features of the system include a 1/2.8inch Exmor CMOS imager with an integrated 30X optical zoom lens, delivering 2.0 megapixel resolution (1920x1080 at 30IPS). In addition, the camera is capable of 12X digital zoom, making it ideal for environments where the camera must be placed high or focus on objects that are far away. Built on the Sarix technology platform, it features a dual- processor design for guaranteed streams and H.264 compression. The Spectra HD 1080 30X system also comes with a suite of analytics built into the camera system, including AutoTracker, which allows users to define the size of the object of interest and track the subject through the 360 degree rotation of the camera. Other analytics tools included are abandoned object, adaptive motion, camera sabotage, directional motion, loitering detection, object counting, object removal and stopped vehicle. www.pelco.com/spectra

IP camera enhances capacity for applications Axis Communications has launched the M3026-VE network camers, which provides 3megapixel and HDTV 1080p video with a 106° horizontal angle of view. The camers has an automatically removable infrared-cut filter, which enables the camera to capture colour video during daytime conditions and make use of infrared (IR) light in low-light conditions for high-quality black and white video. TheM3026-VE can be mounted on walls or ceilings, and the camera direction can be easily adjusted. The camera supports Corridor Format for vertically oriented video streams that maximise coverage of areas such as along walls and aisles. It also comes focused at delivery, which shortens the installation time. It has a 2 m (6.6 ft.) network cable and is powered using Power over Ethernet (IEEE 802.3af ). A separate outdoor housing is not required as the camera is outdoor-ready with IP66 and NEMA 4X ratings, which ensure protection against dust, rain and snow. The camera also has an IK10 rating for resistance against impacts. www.axis.com

IP cameras for tough conditions AVer has announced a new range of IP cameras reported to be able to withstand the harshest of conditions. The models include 2MP and 3MP bullet cameras (FB2028 and FB3028) and 2MP and 3MP vandal dome cameras (FV2028 and FV3028). Rated at IP68 the cameras are dust-tight and waterproof up to one metre. They have an IK10 rating in the international standard for mechanical impact making them suitable for areas prone to vandalism. Each also offers power surge protection according to the EN50130-4 standard. All models will withstand temperatures ranging from -60°C to +60°C. Built-in heating and cooling components ensure that the cameras deliver clear imaging and each model features a vari-focal lens, 2-way audio and built-in microSD storage along with configurable day/night mode control. The 2MP models record video at full-HD 1920x1080 resolution with the 3MP upgrading this to 2048x1536. All cameras come with a built-in LED and offer backlight compensation and digital noise reduction and the 3MP models also offer true wide dynamic range (WDR) to adjust images to cope with bright sunlight or severe lighting changes. www.aver.com/uk 16

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EDIT ed choice oct13_000_PSI_oct13 25/09/2013 11:31 Page 2

Quick connectivity configurations Variant 4 of the Harting PushPull industrial connector family offers various bulkhead-mounted housings, wall bushings, and connectors for a range of system configurations. An important element of the system is the RJ45 connector for 1 Gbit/s and 10 Gbit/s Ethernet transmission in Cat 6 Class EA systems. This is available as an overmoulded system cable or as a fieldinstallable connector with insulation displacement technology. Options for USB 2.0 (types A and B) and USB 3.0 (type A) are also available, as are optical solutions based on an LC duplex configuration. An essential characteristic of the PushPull series is its suitability for simple and swift commissioning in the field, thereby guaranteeing short setup and installation times. www.harting.com

New series for quick installation Cooper Security has introduced of a new series of devices for quick and easy installation including access control monitors, keypads, communicators and control panels. As part of the Scantronic range, the AX300 access control and environmental monitoring system includes a power supply as standard with an optional back up battery to provide continued operation in the event of a mains failure. In order to offer fully networked functionality it can connect to a PC over a TCP network connection, helping to facilitate quick updates of individual controllers. Able to support up to 4,000 cards, 128 time zones and 4,000 transactions, all of which can all be stored locally, additional AX300s can be easily added to the system as a result of plug and play technology. It is available in two variants â&#x20AC;&#x201C; the ACC-AX300 comprises a controller and power supply, while the ACC-AX300MP-B is offered with two additional black mini-readers and 10 proximity cards. www.coopersecurity.co.uk

Dual optic verification system unveiled Compound Security Systems has unveiled RaiderVision, an external visual verification system integrated with a Dual-Optic PIR for use with battery powered wireless alarm systems. Existing visual verification systems, says the company, use single-optic detectors for their visual verification, but can allegedly struggle with illumination issues and false alarms caused by animals. The RaiderVision unit takes the Dual-Optic Optex VX402 detector and integrates Compoundâ&#x20AC;&#x2122;s proprietary telemetrics to visually verify that an intruder is present, not to be able to identify them. With confirmation that there is an intruder, an informed decision can then be taken as to the necessary course of action. www.compoundsecurity.co.uk

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EDIT test1 oct13_000_PSI_oct13 25/09/2013 14:45 Page 1

PRODUCT TEST

Vista VK2-1080PTZ Network Dome Camera he Vista VK2-1080PTZ is a day / night network PTZ dome camera that has a 20:1 optical zoom. The camera can deliver 25 FPS at HD 1080p resolution and has an on-board micro SD memory card for local recording of images. The camera can be powered by a 12vDC, 24vAC or PoE but only for internal use when using PoE. A number of mounting options are available for the camera including a vandal resistant, recessed ceiling, wall, corner, tower and a pendant drop bracket. Additional features include 2 inputs, 1 output and audio in and out. The camera is also ONVIF compliant. Out of the box the VK2-1080PTZ camera is supplied with a basic installation guide, a lead that connects the alarm inputs, outputs and audio to the camera and the installation CD. The CD has an easy to navigate front end that allows the user to select the product they are using from the VK range and download the full manual for the equipment. From the CD the user is also able to install the Smart Manager which is used to configure the equipment onto the network and the freely supplied VK2 Client software to record the cameras images. Our first step in testing was to install the Smart Manager onto our PC and start the application. The software is simple to follow and shows on the left hand side any already discovered cameras on the local network including any ONVIF compliant devices. The camera was then powered up using a PoE enabled network switch and discovered by the Smart Manager in less than 25 seconds. Once discovered the software gave us the ability to set the cameras IP address in line with our testing

With the user-friendly Smart Manager those not familiar with IP can get a camera running in a short amount of time

8.5 out of 10 OUT OF THE BOX Packaging Leads Installation Manual Installation CD Size Construction Mounting Overall Appearance Comments

Suitably packaged Camera to external connections lead supplied Installation guide supplied Supplied 154mm x 140mm Aluminium and plastic Various mounting options available Good Simple to setup

network, when setting the cameras new address it responded on the network within 7 seconds. As an engineer tool Smart Manager offers all of the standard features you would expect including displaying the firmware version, factory defaulting the camera and upgrading the firmware. With the camera connected to our test network, the unit was accessed via a browser and the more in-depth configuration completed. The camera offers the user the ability to configure up to four different streams of video images varying from a recording stream of 1920 x 1080, high quality, variable bit rate at 25 FPS image down to 320 x 240, very low quality at 1 FPS image. The camera offers up to twelve privacy masks that are simply set by viewing the area that needs to be blocked out and creating the privacy zone by the click of a button. Once created the area will remain blocked out from the image as the camera is moved to look at the surrounding areas. When viewing the live view of the camera via a browser, the user is able to choose which stream to use, the size of live image, take a snapshot and activate any of the camera PTZ presets, of which the camera can store 255. PTZ control is made available via a new smaller browser page that opens and gives the user the ability to move the camera via the usual arrow controls found on all PTZ cameras. A live image was displayed full screen on our test PC and the image quality was very clear and PTZ control was smooth in following our requests for camera movement. Also supplied with the camera is the VK2 client recording and viewing software. The software is capable of recording up to 32 cameras and viewing up to 128 live video streams across two monitors on a Windows PC. The software can playback recorded images from cameras on-board SD cards as well as supporting multi-layered maps being added into the system to aid the operator when using cameras. In summary the Vista VK2-1080PTZ offers the user a simple to install, good image quality network camera that has all the functions needed for a CCTV installation. With the user-friendly Smart Manager those not familiar with IP can get a camera running in a short amount of time.

www.psimagazine.co.uk

Project1__BM_Sept13 12/08/2013 11:43 Page 1

The next generation in HD surveillance that simply works IDIS has been established for over 15 years and is a leading player in delivering digital technology to the surveillance market. We are now pioneering and introducing the next generation of networked surveillance solutions. IDIS offers a single source for fully integrated HD cameras, NVRs and VMS. A one-stop solution that is easily implemented, cost effective, intuitive to use, fully compatible and free from the complexities of the current market alternatives. All our products

and solutions are underpinned by DirectIP™, our unique technology protocol, which delivers the ultimate operational and functional performance including uncompromised real-time surveillance. The next generation is here with best-in-class performance, resolution, reliability and it’s designed to offer versatility across a range of business and security environments. TR ¿QG RXW PRUH YLVLW RXU ZHEVLWH ZZZ LGLVJOREDO FRP or email: info@idisglobal.com

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Excellence in surveillance IDIS Europe Ltd, 1000 Great West Road, Brentford, Middlesex, TW8 9HH

EDIT test2 oct13_000_PSI_oct13 25/09/2013 14:46 Page 1

PRODUCT TEST

Aico RadioLink WirelessFire Range

he Aico RadioLink range of fire equipment is a series of detectors that can be linked together wirelessly to form a fire system. With a wired fire detection system cabling is required between each detector; if this is to be fitted into an existing home it would mean difficult cable runs, for example linking the smoke detector on the landing to the smoke detector in the ground floor hallway. For our testing we were supplied the following: Ei168RC – The base unit, whose primary function it is to interconnect all of the alarms in the system together. When the detector is installed on the base unit and activated, the unit transmits the RF signal to the other bases units within its range. The base unit is used as a repeater, so creating the mesh system, where bases out of range of the original fire location are still informed by RF of the alarm and sound.

Ei146RC – The optical smoke detector is one Aico’s standard mains powered smoke detectors with an on-board 9v battery backup. The unit comes supplied with its own base that can be used as a standard mounting option or you can install the Ei168RC base to wirelessly link the detectors together. Ei450 – The alarm controller is used to assist the user in the test, location of the alarm and silencing the sounders. The unit also shows the users which type of alarm has activated; either fire or CO and when the on-board battery is coming to the end of its life. Ei428 – The relay unit is a mains powered interface that upon receipt of an alarm signal will active its on-board relay to operate interconnected systems, for example turn on the lights. The range of detectors also include ionisation and heat with accessories that include a manual call point, input module, relay module, repeater module and an alarm for the hearing impaired. The range of units is supplied with a manual that describes the installation and setup of each component. For testing we were also supplied the Aico application and RadioLink expert manuals that very clearly describe the product line and how to use them correctly and are well worth a read before using the products. The smoke heads come supplied with a protective plastic cover to safeguard the unit against damage or dust ingress if being installed in a location where building work is being carried out. The system was tested in a residential environment with a base unit and smoke detector installed on the landing of the house, the alarm controller installed in the downstairs hallway and the second base unit and smoke detector installed in the workshop 30 metres away from the home. The documentation states the units can be used up to 100 metres in free space which covers the vast majority of applications the system could be used for. One limitation however, is the maximum of twelve units on the system, which includes the alarms controller if used. Once the bases were installed and the smoke detectors fitted to the bases the system has to be house coded so each separate part of the wireless system knows about the others. The learning of the system is very simple, first the alarm controller is put into learn mode by the pressing of a button on the rear of the unit followed by the same on the smoke detectors. Once in learn mode the smoke detectors were activated using the test button on the front cover. Once completed, the units can be checked that they have learnt all parts of the system by simply counting the number of flashes from the on-board LED. With the system now fully installed a test of the workshop smoke detector had the house

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EDIT test2 oct13_000_PSI_oct13 25/09/2013 14:48 Page 2

PRODUCT TEST

EI146RC OUT OF THE BOX Packaging

Suitably packaged

Installation Manual

Installation guide supplied

Size

Circular design 153mm x 65mm – when installed on Ei168RC base

Construction

Plastic

Mounting

Mounting positions supplied in the bases

Overall Appearance

Clean

Comments

Very simple installation and setup Good wireless coverage Wireless mesh design

detector sounder follow within seconds both when powered by the mains electric supply and when operating on the standby battery. The alarm controller also indicated that a fire had been detected and the relay module activated its onboard relay. The alarm controller also offers a locate function making it possible to turn all of the sounders off following an activation with the exception of the originator of the alarm.

In summary the Aico RadioLink system offers a simple to install and configure fire detection system that with the alarm controller gives the user excellent feedback and test facilities. The ability of the base units to pass the alarm signal through them and onto further reaching units makes for a comprehensive system.

9.0 out of 10

The system offers a simple to install and configure fire detection system that gives the user excellent feedback and test facilities

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EDIT feature wireless oct13_000_PSI_oct13 25/09/2013 11:33 Page 2

WIRELESS

WHO NEEDS CABLES? ireless devices are everywhere these days. The number of mobile phones in use, for example, is expected to exceed the world’s population by the end of this year according to a number of reports. Apparently there will be over 7bn mobiles in active use at some point in 2013 and when you tag in the number of tablets, laptops and other wireless devices to this you can see why Cisco’s Visual Networking Index (VNI) Global Mobile Data Traffic Forecast Update predicts that there will be over 10 billion mobileconnected devices in the world by 2017. Smartphones are expected to make up 50 per cent of mobile data traffic by the end of 2013. The report states: “Each year several new devices in different form factors and increased capabilities and intelligence are being introduced into the market. By 2017, there will be 8.6 billion handheld or personal mobile ready devices and 1.7 billion machine-to-machine connections.” Cisco reports that the US and Western Europe will have the fastest growing mobile device markets from now until 2017. In the US, mobile devices will grow on average 13 per cent each year. In Western Europe the growth rate is expected to by around 10 per cent and smartphones, laptops and tablets are expected to make up for most of mobile data traffic between now and 2017. Cisco predicted smartphones will be responsible for over 67 per cent of mobile data traffic. Tablets are expected to garner 11 per cent of mobile data traffic, while laptops will represent 14 per cent of the field. But what about the security industry and wireless connectivity, is this trend replicated? The use of CCTV is undoubtedly still growing and to some extent there has been a commoditisation of the technology with camera and DVR prices dipping in recent years. This has led to the cost of ownership of a surveillance system essentially going down, especially when coupled with the fact that having CCTV on a site can lower insurance premiums in some policies. The use of wireless surveillance comes with certain price benefits and has also led to some installations being completed that might have proven tricky in the past. According to Stephen Patrick of Wireless Excellence: “From the wireless perspective you can put cameras where it is either impossible or just inconvenient to run cables, this could, for example, be across a river or a busy high street.” In some situations, especially when the premises is made up of metal buildings or remote locations, wireless is much easier and cost-

www.psimagazine.co.uk Pic: Dreamstime

effective to install than trying to fit cabling; the convenience, cost and feasibility equation. This can be a problem particularly for perimeters if there are other buildings in the way, such as a private residence or business park – the owners are not going to let you dig up their driveways, gardens or car parks in order to lay cabling! “As every business is looking at CCTV and many private dwellings too, wireless offers a number of benefits for the installer in terms of ease of fitting and speed of set-up,” says Stephen. “The benefits for the customer are robust, secure connections over wide areas and clear images in HD for the ultimate purpose of supplying evidence to courts. It is essential that any footage recorded is sharp and shows no sign of flickering or loss of resolution as it would be difficult to prove that the material has not been tampered with.”

Security systems have utilised wire-free technology for years in the intruder market, but what about CCTV and how secure is a wireless signal anyway?

The wireless image Some people think of wireless as being the systems of ten years ago, i.e. the boxes are 23

EDIT feature wireless oct13_000_PSI_oct13 25/09/2013 11:34 Page 3

WIRELESS

(continued from previous page)

Like any technology, wireless has developed radically, helped by both standards bodies and vendors

expensive with limited capacity and that clear line of sight is essential. Like any technology, wireless has developed radically, helped by both standards bodies and vendors. In addition, today’s customers have expectations of higher speeds and capacities and in CCTV terms this means more cameras in higher definition. Longer distances are also requirements of modern wireless connections and larger networks with point-to-multipoint set-ups are increasingly being specified. Robust signals are essential with security installations and modern wireless systems are far more resilient than earlier ones. As with any form of technology, it is easy for people to have a bad experience with a system, especially early in its development, and therefore assume that the whole market is the same. In the early days of CCTV, for example, when there was a problem with the images from a camera it was occasionally down to the installation, such as a coax cable not being crimped properly, but mainly that that the cheapest option had been specified. This can lead to a misguided opinion as to the efficiency and performance of technology. For CCTV this problem could easily be dealt with as a bad image quality or loss of picture is plain to see and can be dismissed with a good camera install, but for other technologies such as biometrics and wireless connectivity there still exists a level of mistrust as to the systems themselves. We all know that there are still cheap systems around today and if a customer whose only experience of wireless came from a low price product they bought from a DIY store or of one they tried twenty years ago, they will not have a realistic perception of the capabilities of modern wireless and still compare it to the product of lesser quality. “Customers of ours who have had their systems fitted by trained installers and have not simply specified the technology on price have a perfect working solution at least as good as the cabled equivalent,” says Stephen. “This performance perception is just one of the hurdles we deal with, which is disappointing as we have sold systems to national governments, police forces and major corporates who would not entertain technology that is less than 100% ideal.”

Installation issues One of the installation concerns surrounding wireless technology is that of the suitability of the technology for the contract. Some premises/applications are not really ideal for wireless and can create problems which will affect the end result. To avoid these kinds of issues coming up it is vital that installers are well aware of the capabilities of the system they are 24

specifying and that the premises are going to be receptive to the way in which the technology works. “One way to ensure that an installer is fully cognisant of the parameters required for getting the most out of a wireless project is to go down the route of certification,” advises Stephen. “The installer may feel that although he/she is certified on cables, cameras and the other components of the security system, when it comes to wireless there is a certain amount of exposure on their part.” This is certainly the case if the technology is simply bought straight from a website or vendor without any initial help and support. If an application demands the use of wireless, then unless the installer wants to run the risk of something going wrong or not performing as well as it should, then it is essential that the equipment is specified and fitted by someone with the required knowledge/certification. Across the last decade there has been a lot of successful wireless installs, so there are plenty of points of reference for anyone not entirely sure of equipment suitability or application. When it comes to specifying systems for an installation the attractions of wireless technology are obvious. With cable the predominant cost is with the material itself, which needs fitting and connecting. With wireless installations there is no cable to be laid, no wire cutting, crimping etc. and it is also a considerably quicker job to carry out. Therefore the cost of fitting wireless systems is often much cheaper than the wired alternative. Another attraction is seen when a signal is to be carried across a public right of way. In this scenario it is either necessary to lease circuits from fibre providers resulting in recurring operational costs for the end-user, or to use wireless which comes with a one-off cost. This brings the added benefit for the customer in that they know what their costs will be for the project. Compared to leasing, wireless can quickly pay for itself and certainly when compared to the cost of digging up roads, it is by far the cheaper option.

How secure? One concern that any security system has to address is how robust it is, but when it comes to wireless there is the feeling that a signal travelling through air must be open to hacking, or at least be an easier technology to disable than a wired solution. “If you were to go to a corner shop and buy an analogue CCTV kit to install you should be very wary because it will be easy to hack into the signal,” explains Stephen Patrick. “However a modern digital system is highly encrypted and the

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EDIT feature wireless oct13_000_PSI_oct13 25/09/2013 11:34 Page 5

WIRELESS

fact that it is trusted by the MoD tells you that it is secure!” Recently, when the MoD specified wireless perimeter security CCTV, they ran a threat assessment on the signal to see how likely it was that someone could break into the network and the end result was that they reported it had a lower threat rating than fibre or cable; in other words it was deemed easier to attack the fibre and copper networks for data than the wireless option. This resilience is due to the combination of encryption, narrow beams and the frequencies being used in the systems.

A wire-free future

“There hasn’t yet been a big uptake in the use of CCTV over 4G because the spectrum of frequencies available is quite limited”

The overall trend that we are all seeing in all walks of life is that technology is becoming more wireless and more diverse in its use. If you consider the mobile phone as mentioned in the beginning of this article, it is no longer just something we use to make voice calls or texts with; you also use it for email, web and video streaming, all of which functions are being carried out on a regular basis. The demand for instant access, from any location, is enormous. New systems such as 3G and 4G have also come into the market however these do carry limitations when it comes to surveillance. “There hasn’t yet been a big uptake in the use of CCTV over 4G because the spectrum of frequencies available is quite limited,” says Stephen. “Mobile data usage is limited by providers to prevent everyone from being online at the same time and downloading data and ultimately crashing the system; there is not the availability to support unlimited downloads. CCTV generates a constant stream of quite high bandwidth traffic so if you were to apply this to a standard mobile phone contract you would very quickly use up all of the available bandwidth for the network provider.” This is essentially why 3G and 4G CCTV has so far been limited to specific sites rather than being widely adopted. In the future this availability will have to be managed because streaming images is a massive use of bandwidth, but this doesn’t apply to directional wireless and does not therefore require a licence either. “In the security sector, and specifically for CCTV, I expect that there will be a greater need in

the future for temporarily deployable systems that can be put anywhere with minimum fuss,” predicts Stephen. “A recent project we carried out was for a bus company that already had cameras on the buses, but needed a solution because at the end of each route, when the buses where back at the depot, the driver would download the data from up to eight cameras on each bus from the DVR, which was taking too long. The solution was to start downloading the information via wireless when the bus was within 100 metres of the depot – thus saving time and money.” Without the barriers of the past, where people envisaged wireless as a slow technology compared to cable, companies have experienced the benefits of connections that don’t use cables and the technology is only getting faster, more resilient and capable of handling increased levels of secure data.

Not just CCTV With all of the talk of convergence these days in security it is interesting to remind people that wireless connectivity is not solely about CCTV. “One of the most high profile jobs that we carried out recently was for the London Olympics in 2012 where we beamed HD signals around the stadium for the BBC,” says Stephen Patrick. “In fact all of the live Team GB interviews were transmitted across our links rather than fitting cable.” The broadcast sector is a big user of wireless technology as are telecoms and corporates, particularly those with multiple offices who need wireless network connectivity for many devices. The education sector also uses a lot of wireless technology especially in college/university campuses with high numbers of people logging on at the same time and hence moving data in a cable-free environment.

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Small,

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600 IP HD Illustra 600 Series - Compact IP Mini-Domes Don’t let the small size fool you. The Illustra 600 Series Compact Mini-Dome provides crisp and clear high-definition video at 720p and 1080p resolutions. Ideal for surveillance of wide areas, the 1080p model provides a 123° wide horizontal viewing angle. With a detailed resolution of 15 pixels per degree, this camera captures a crisp, clear image of an entire scene, even the perimeter.

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The Illustra Compact Mini-Dome Camera is designed to provide optimal imaging in a variety of lighting conditions with automatic exposure control. Low-light performance is enhanced via digital slow shutter (DSS) and Soft Day/Night (SDN) technologies. All this with an IK10-rating, even extreme impacts can’t stop these super tough compact cameras. To find out more visit www.americandynamics.net

EDIT bold oct13 (approved)_000_PSI_oct13 25/09/2013 11:23 Page 1

ADVERTORIAL FEATURE

CCTV OR ALARM MONITORING – OR BOTH?

The British Security Industry Association recently published a guide for detailing how standards can apply for intruder and hold up alarms which are integrated with other systems, for example, building management, message broadcasting, access control or, perhaps most logically, CCTV

he alarm industry has been subject to more standards than the CCTV sector but this is changing as the areas converge. There are CCTV systems which send alarms and now alarm panels that send confirmation images. There remain some control rooms that only provide either alarm or CCTV monitoring, but this makes little sense to the end users of these systems. Where an investment has been made in both alarm and CCTV monitoring equipment, in most cases it makes sense to organise the sum of the parts into a greater, more effective, single monitoring platform. The challenge facing the user is to find a platform which works effectively across all relevant product groups, including retained legacy products as well as new technology, at the same time as reducing total ownership costs and, not least, making it all useable for the system operator. Being able to offer a comprehensive list of third party product interfaces is important, but it is also critical to have the capability to adapt their monitoring platform to their specific needs. For example, where there is both an alarm and a CCTV system on site, the user may wish to verify alarm events by viewing pre-alarm video and then have the operator carry out response tasks according to a conditional workflow process. While this may sound a complex process, using global templates it need not be.

CCTV and alarm interoperability

Remote monitoring can be a revenue generator and is more pro-active method of detection and response than simply viewing a video wall

There is an essential distinction between handling alarm activated CCTV and conventional alarm monitoring. CCTV monitoring calls on the operator’s judgement to determine whether there is evidence or suspicion that a crime may be being committed. While the operator is still required to follow the configured workflow tasks, making a judgement in real time on the basis of CCTV images, requires a higher level of training and experience. When it goes wrong, false alarms may be passed to police or, worse, incidents may be missed. Alarm monitoring is more automated, often with a mandatory operator task list and less scope for exercising judgement. The distinction between the two monitoring methods is important not only in the training and capability of the operator but also on how the monitoring

system is set up. Where CCTV alarms have been sent, the system should allow the operator access to the images with as few clicks as possible, that is, as soon as the alarm handling screen is opened. The speed and efficiency achieved by an instant evaluation of images is critical. Alarm panel manufacturers, such as Risco, Siemens and Visonic, are now adding visual verification to their products. While not offering the kind of functionality available from a conventional DVR/NVR, this solution can provide a useful means of alarm verification, false alarm reduction and at lower cost than a full onsite surveillance system. To handle alarm panel visual verification, the monitoring platform must support industry standard alarm signalling modes and protocols, as well as provide an effective means of displaying and logging images in alarm handling.

Visual verification Steve Nelson of Visual Verification was one of the original innovators to recognise the potential of remote CCTV monitoring, creating an industry model which so many have since followed. Visual Verification has sustained its position as one of the most successful CCTV monitoring service providers in the UK by continuing to innovate and focusing on the specific needs of their clients. Offering a diverse range of services from their BS5979 Cat II accredited Security Monitoring and Communications Centre, Steve recognised the benefit of using a platform that supported their methods of operation. Bold Gemini provides Visual Verification with seamless monitoring of CCTV and alarm sites, providing a high level of functionality and flexibility. Steve commented, “Our significant investment in systems and people is combined with considerable experience in the sector. Our customer base has been created by providing a service which delivers real value in terms of security and protection. The Bold Gemini monitoring platform helps us deliver that value.”

Surveillance or monitoring? With continuing economic challenges and the pressing need to find efficiency savings, many control rooms, with an existing staff overhead, are looking for revenue generation opportunities. Remote monitoring can be a revenue generator and is more pro-active method of detection and response than simply viewing a video wall. Users will generally only choose one monitoring platform and, once made, it is not an easy decision to reverse. There are a multitude of factors each of which need to weighted in terms of relative importance when making this choice. “Designed in” integration should not be the least significant of these considerations.

www.boldcommunications.co.uk www.psimagazine.co.uk

EDIT panel oct13_PSI_oct13 25/09/2013 12:08 Page 1

PANEL

Dave Profit – SSAIB

The Surveillance Camera Code of Practice is intended to reassure individuals and wider communities that public space surveillance cameras are being used in a fit and proper manner and not misused. One notable distinction is that the Code sets out guidance designed to apply to any CCTV system providing surveillance of public places. However, the new document published by the Home Office has been drafted specifically for CCTV systems operated by local authorities and the police, e.g. ANPR equipment, traffic enforcement and body-worn cameras. The Code applies to operators and users of surveillance camera systems, but not to the companies that design or install such systems (they are covered separately by the Information Commissioner’s Office CCTV Code of Practice). However the new Code encourages system operators to consider relevant standards and also the certification against such standards. The Surveillance Camera Commissioner intends to maintain a list of recommended standards and the bodies that are able to certificate performance against them. The Commissioner has no enforcement or inspection powers, so the Code is intended to encourage local authorities and the police to comply with the guidance – in other words it is not backed up by legislation. However, local authorities and the police must have regard to the Code. Moreover, SSAIB’s is pleased that the commissioner is keen to develop an accredited certification scheme based on the newly published Code of Practice. This would allow local authorities and the police to openly evidence their compliance with the Code, further enhancing public confidence in public space surveillance. SSAIB is already participating in the development of this certification scheme, as our principal remit lies in raising standards and encouraging the adoption of operational best practice. We therefore support the Code, since its guiding principles are designed to imbue confidence in the concept of surveillance by informed consent among the public at large. And with the Code’s guiding principles being designed to provide a framework for operators/users of surveillance systems, helping to ensure proportionality and transparency in their use, that must be a positive step forward. In operational terms, the important added advantage of the guiding principles is that systems will be capable of providing good quality images and other information that’s fit for purpose.

Stefan Hay – FSA While there is a case to be made for a Code of Practice for the public use of CCTV – particularly following revelations about national surveillance capabilities – the reality

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CRACKING THE CODE

is that this Code should stay purely in the public sector. For private spaces, all that’s needed is for fully accredited contractors to install clearly signposted cameras. This is the best way to protect both people and business. A big part of the success of our industry in retaining a good reputation is the role of third-party accreditation. Installers who have been evaluated by a UKAS-accredited inspection body such as SSAIB or NSI can be relied on to be safe, competent, and reliable. Given the checks and balances already present in the system, we are concerned that any further regulation that will hold back quality contractors from doing business. The issue with expanding legislation is invariably it only affects those who follow the rules. It is much easier to penalise a company that operates with full legitimacy, than those who operate below the radar, or a member of the public. So while working on best practice might seem to be a laudable aim, the reality is our sector already works to future-proofed high standards. Regulation could harm competent businesses striving to comply with the requirements, while less reputable companies carry on installing with no regard for the law – hardly a desirable outcome.

Jamie Barnfield – IDIS Europe At IDIS, we believe the UK public have a right to privacy and freedom but they also have a right to a freedom from crime. And while we certainly welcome the code of practice as a start to standardising the implementation of surveillance and promoting the responsible use of CCTV there is still some way to go. The code’s aim is mainly to alleviate the public’s privacy concerns, but with no penalties in place for

According to a report from HIS, the Surveillance Code of Practice will have limited impact on growth of the UK market, so what will be the outcome of the code on the use of CCTV in public areas?

“The Commissioner has no enforcement or inspection powers, so the Code is intended to encourage local authorities and the police to comply with the guidance” 29

EDIT panel oct13_PSI_oct13 25/09/2013 12:08 Page 2

PANEL

(continued from previous page)

“A tougher code outlining technical specifications and advice on what end users should be looking for when choosing kit and selecting their installation partner would be great for the industry”

non-compliance, it is difficult to see the code of practice making any immediate or fundamental change. It will certainly require the consideration of public bodies wanting to use surveillance outside of security and safety purposes but they are no doubt the most responsible users already. The code doesn’t include the much larger private sector more likely to leverage CCTV for other purposes such as in retail where it is commonly used to measure footfall and gain insight into buyers behaviour against marketing initiatives. Public sector surveillance is predominantly deployed for security and safety, and while it’s used for traffic and parking management there is still a safety argument to be made, even while it’s generating revenue through ever-unpopular parking fines. We are then left waiting for the code to show its teeth as a result of a privacy complaint. While we know from working with our installation partners that they already provide advice on best practice and will have no problem advising on this new code, it doesn’t address poorly installed or low quality kit which would protect reputable manufacturers, installers and integrators. A tougher code outlining technical specifications and advice on what end users should be looking for when choosing kit and selecting their installation partner would be great for the industry and clearly demonstrate value. While there could be some initial burden, ticking all the boxes, it would potentially eliminate cheap and low quality kit and “cowboy” firms without security or surveillance expertise eroding margins and leaving end users with a bad CCTV experience. That is why it is still important for end users to look way beyond this code, to organisations such as the NSI and BSIA among other industry bodies, for advice that supersedes the new public sector code. In addition, recent terrorist incidents highlighted the effectiveness of CCTV as an aid to investigation but also identified issues in relation to integration, the quality of images and the difficulties associated with the retrieval of footage. Technology and next generation surveillance plays a huge part in tackling

these issues such as our own full-HD DirectIP™ solution suite. Similarly, the report talks to “processing of images and information of evidential value” yet does not elaborate on how recent technology developments can improve the collaboration between public and private organisations, the police and courts. While we look forward to a more comprehensive best practice, there is still an opportunity here for the industry to offer its expert knowledge together with the introduction of new HD and IP technology as a replacement to legacy analogue CCTV in order to assist public sector customers with compliance.

Dave Dalleske – Pelco by Schneider Electric The updated code of practice will set an expectation of new performance standards for CCTV in public areas, which is certainly a good thing. It has been some years since we have had an updated code of practice and the measures that it covers – adequate training for installers and operators, transparency in terms of how images are used – mean that the general public have more assurance around the use of CCTV. However, as a voluntary code, it will be difficult to ensure that every organisation adheres to it. The introduction of the code could force strong financial and governance implications on business owners and local government, though quite how much is up to the organisations themselves. Overall, the new code of practice will certainly not prevent CCTV installations; rather as we see a rise in high-tech security in public places for crime prevention and detection, it will set a standard around the installation and monitoring itself. It is far more likely that organisations themselves will be more involved with the code in terms of day-to-day compliance, rather than manufacturers. The code does not go as far as to cover image quality, which would be the next logical step. Since the last revision to the code, technology has advanced considerably, with much greater performance in terms of resolution, low light performance, with altogether greater detail available for identification and detection. However, the code only touches on how images can be accessed and used, not how they are gathered and to what standard. Typically, when people consider CCTV they think of grainy videos and poor resolutions, indicative of camera systems installed decades ago. New technologies are helping to provide a safer environment for everyone. We live in a society which fears a ‘big brother’ culture; the code goes some way to assuage public fear about how images are gathered and accessed. However, without addressing quality or ensuring that the right equipment is used for the job, it may have little impact on the actual prevention or detection of wrongdoing in public places.

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EDIT standards oct13_000_PSI_sep13 25/09/2013 14:44 Page 2

STANDARDS

WHO CARES ABOUT STANDARDS? Monthly standards comment with Adrian Mealing, Chairman Security Equipment Manufacturers Section, BSIA n July of last year the EU Commission published an industrial policy for the security industry. The security sector is identified as one of the highest potential growth and employment opportunities across the EU, with turnover in 2011 at around €30 billion. The need to remove trade barriers and fragmentation of testing and certification has already been discussed, and is fully supported by BSIA manufacturers who supply over 70% of security products and services in the UK. The fact is that technology and the expectations of the end user are far outstripping the pace at which standards are written. The end user does not want to be restricted to only using a keypad to arm and disarm their system, or to carry an extra proximity card or tag. Their smartphone is capable of controlling many things in their home or business, so why the restriction for the intruder alarm? The same can be said of many EU countries attitudes towards the requirements for confirmation. When confirmation was introduced into the UK with the publication of DD243, (now BS8243) it caused massive upheaval for all concerned. Manufacturers had to fundamentally change equipment, installers had to change their practices, ARCs needed to change procedures, and so the list goes on; and what was it all for? Recent statistics show that over a 10-year period from 2002 - 2012 false alarms have reduced significantly, from approx 60% to approx 13%. To the individual this may mean very little, but it proves that standards in our industry are vital. The result of this reduction is intangible to many end users, BUT you don't hear people complaining about alarms going off for no reason like you did ten years ago! There is an EN standard for conformation based on DD243/BS8243, widely supported by countries who discounted its worth. The results speak for themselves. BSIA SEMS manufacturers have been instrumental in getting us to this point. We are teetering on the brink of a true unified approach to standards across the EU. The UK security industry should be proud of the achievement thus far, and ensure that our end users understand the value that this adds when selecting a system. End users should be confident that we will provide them with equipment and standards deigned to meet their needs, not just now but far into the future. So with this in mind we go back to the question “who cares about standards?” and the answer is simple, we all do, whether we are aware of it or not. The end user benefits greatly from a system designed and installed to recognised standards. The manufacturer and installer add value to their business and their customers by using standards. The response authorities know that a standards driven industry has massive benefits in terms of their resource, and ARCs have confidence in passing signals on, whether it be directly to the end user, or to the Police. In next month’s column we Next ask the question: “Who Caresrestrict about month: “Do standards Standards?” technology?”

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EDIT feature monitoring oct13_000_PSI_oct13 25/09/2013 11:32 Page 1

MONITORING SERVICES

MONITORING GROWTH AND BUSINESS

Thanks to the adoption of IP technology one of the big growth areas in the security market over recent years has been in remote monitoring. Here we look at the relationship between the installer and the ARC/RVRC and the benefits of such a partnership

With the introduction of high quality broadband across the UK, the remote video response market really began to develop 32

CTV and intruder alarms are established measures of detecting and preventing crime and enhancing public safety. Both disciplines have proven successful in many applications over the years and have been widely adopted by businesses, property owners and also public bodies. While CCTV technology forms part of an effective crime deterrent, there is still a requirement to minimise the effects of any potential treats through immediate action. A remotely monitored CCTV and site management system not only detects activity, but trained operators can act according to the information received. Therefore the services offered by accredited alarm and remote video response centres are of genuine appeal to the buyers of security services – your clients. A team of trained operators keeping watch over premises and reacting instantly to alarms or visually verified activity can provide proper peace of mind to companies that would rather focus on their own core competencies rather than develop a security focus.

A growing market It could be said that in the security market at the moment the ARC is the growth area. Traditionally the monitoring of intruder alarms has dominated the market but with the emergence and widespread adoption of IP CCTV the growth of

remote video monitoring has risen rapidly. What’s more the financial climate has lent itself well to the development of the sector; with an increasing number of vacant properties (offices, warehousing, construction etc.) and a high level of metal thefts in these premises and in other areas, the ability to have 24/7 monitoring of the site is a valuable proposition. “Alarm monitoring goes back to the late 70s when the installation of intruder alarm technology became more commonplace,” explains Jonathan Sturley of Arc Monitoring. “Camera monitoring, or remote video response really started in earnest in the early 90s, but needed reliable transmission and advances in technology to make it more efficient and useful.” In these early days all that was available for connectivity was the telephone line however with the introduction of high quality broadband across the UK, the remote video response market really began to develop. Remote video response can be an add-on to existing services provided by the monitoring station, but CCTV monitoring across IP is allowing the kinds of growth in the market that we are seeing today. “Some companies like ourselves, specialise in remote video response,” says Jonathan, who believes that there is much more scope for market development. “To take an educated guess as to how many alarm systems are monitored in the UK, I’d say there are around 2 million, but if you look at how many sites are monitored in the UK using remote video response CCTV, it must be somewhere around 20,000. There is plenty of room for growth especially given that the BSIA research figures indicated there are currently around 5 million cameras in the UK.” Growth in the remote video response market is also driven by the fact that electronic security can provide budget savings over physical guarding and has the advantage of incident recordings. While in the residential market the electronic side of monitoring is really booming because users can access their systems through their smart phones so, for instance, they monitor their children coming into the house from school, giving them peace of mind as well as a security system.

Standard stuff As mentioned already, the intruder alarm monitoring side of the market has been established for some time and it boasts

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EDIT feature monitoring oct13_000_PSI_oct13 25/09/2013 11:33 Page 3

MONITORING SERVICES

regulations in BS5979 that have strengthened the position of the technology and the services that ARCs offer. This standard concerns the construction and operation of a monitoring station and is the benchmark standard for the accredited ARC. In order to get the police to respond to an alert there is a requirement for a URN (Unique Reference Number. The aim of this obviously is to reduce the number of callouts to false alarms. “For CCTV monitoring or Remote Video Response the situation is slightly different,” says Jonathan Sturley. “There is a standard, BS8418, which is all about best practice, however it has not been widely invoked by the UK because no one particular sector is driving it. The market has subsequently almost circumnavigated BS8418, whereas the alarm monitoring sector and the insurance world are both driven by approved services and certification.” He continues: “This driving factor of regulation hasn’t happened with CCTV monitoring and it is a shame, although there is a lot of good practice in the market. I would say that there are a couple of reasons why BS8418 hasn’t driven the market so far. Firstly, the recession from 2008 onwards has meant that the insurance market is fairly soft, in that insurers are nervous to require the implementation of BS8418 because there is definite cost implication compared to a nonBS8418 installation. In addition there is the problem concerning the need for URNs with BS8418 as a CCTV monitoring station operator can call the police and get them to attend the site when necessary, in exactly the same way that a concerned member of the public could call 999 – If the monitoring station operative can give the police good quality information on an incident then the police will respond. This may be why the Remote Video Response market has grown so rapidly in recent times without adopting the BS standard.

Working together

“The market has subsequently almost circumnavigated BS8418, whereas the alarm monitoring sector and the insurance world are both driven by approved services and certification” 34

So we know now that the ARC provides a valuable service to its customers and is enjoying good levels of success in terms of business, but what is the relationship between the monitoring station and the installer? And even more importantly, how can the installer align him/herself with the buoyant market? The first thing to do is to treat any business with a monitoring centre as a partnership. Some ARCs will carry out their own installation work, so you could either work for one or work with one and it’s up to each individual as to whether they want to work exclusively with one ARC or not. And this is key. The end user to the installer is also the end user for the monitoring centre so all

three parties need to co-exist well together to ensure high quality security arrangements to the satisfaction of the client. “We find that there are some installers that have fully understood and taken on board the benefits of offering Remote Video Response systems to their customers, in that it can provide a good quality early warning system to potential crimes about to be committed on their premises,” reveals Jonathan. “If an installer has already sold their customer a burglar alarm and it is being monitored, then to offer them an additional service such as an external camera system with detection is a fantastic bolt-on. What the installer might need is support at the design stage and that is where a specialist Remote Video Response Centre can help. We can provide information about devices, detection and design.” Once the system is installed and commissioned the monitoring station will ensure the system is fully functioning in conjunction with the installer. A number of functions such as the detectors are checked, the audio facility is tested and the system can be armed and disarmed appropriately. These checks and measures help the installer in making sure that the end user gets what they want and the system is fit for purpose. “Importantly it also means that recurring business for the installer is a result of the project” as Jonathan Sturley explains: “When an installer offers a customer a system that involves monitoring, they are developing an on-going body of work with a maintenance and monitoring contract and thus adding value to their business. Such a contract should renew every year and provides a level of recurring revenue for the installer.”

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Project1_Layout 1 01/08/2013 12:09 Page 1

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EDIT feature monitoring oct13_000_PSI_oct13 25/09/2013 16:30 Page 5

MONITORING SERVICES

When looking for a partnership, both the NSI and SSAIB provide accreditation for remote monitoring services so either of these organisations is a good place for installers to start a search for a centre that has met the criteria of a recognised industry body. As you will want to rely completely on the ARC to perform well the questions to ask are: Do they have proper accreditation? What is their reputation in the market place? Are they equipped to deal with all technologies, such as what web-based tools do they have? “Sometimes we are contacted by an installer who has been asked to provide a quote and does not know where to start,” says Jonathan. “In this scenario it is not uncommon for them to have made their mind up that the whole process is very complicated, but all they need to do is talk to a monitoring company and they will be surprised how much help they will be given with a project.” Whether you decide to utilise the expertise of one monitoring service or more (perhaps geographically you may require more than one) the consensus of opinion among industry experts is that once you have developed that partnership it will serve all sides well. In essence then working with an accredited remote monitoring centre can bring the installer some tangible benefits and a good partnership between the two can not only improve the service

provided from both sides to the customer. Furthermore, once this level of trust and reliability is assured the partnership can also help develop business for each other in the future. And looking ahead the 24/7 monitoring of CCTV will continue to gain traction in the market as remotely monitored IP systems are being adopted at the top end (airports, schools etc) and for new builds in particular as these are the main areas of growth for IP installations. Furthermore the convergence of the security market with the IT sector continues to drive the migration to IP services and diversification into new markets, so the future for remote video monitoring looks like it will be one for installers to align themselves to in order to add value to their business in the future.

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Looking ahead, the 24/7 monitoring of CCTV will continue to gain traction in the market as remotely monitored IP systems are being adopted at the top end

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EDIT application oct13_000_PSI_oct13 25/09/2013 11:16 Page 2

APPLICATION

CCTV INSTALL IMPROVES STUDENT LIFE Samsung Techwin DVRs are at the heart of new CCTV systems installed by Link CCTV Systems at eight University of London Halls of Residence buildings. he University of London consists of 18 selfgoverning colleges of outstanding reputation, together with a range of central academic bodies and activities. The new CCTV systems provide fixed static camera monitoring of all points of entry/exit and security reception areas, with the captured high resolution images recorded in real time and stored at full frame rate for 31 days on Samsung SRD-1670DC Digital Video Recorders (DVRs). The CCTV project was driven by on-site TFM provider, Balfour Beatty WorkPlace (BBW) which manages 31 buildings for the University. Of all of the buildings that BBW manages, 14 buildings and the external precinct area were already covered by existing CCTV systems. With the safety and security of its students, visitors and guests being of prime importance, the University took the decision to embark on an improvement plan that would address any shortcomings in the existing systems and to introduce time-saving efficiencies. BBW, under instruction from the University, put this improvement work out to tender and independent CCTV technology specialists Link CCTV Systems won the contract to project manage the operation, from survey and design through to installation and maintenance. The brief was to increase CCTV coverage by providing fixed detailed views of all points of entry/exit and

security reception areas and to improve the quality of the live and recorded images. At the same time, the company was tasked to improve the safety and security to the Halls of Residence buildings by way of enabling building management and security staff to remotely view high quality live and recorded CCTV images and as such, remove the need to visit each site to review footage of any incidents. Link CCTV Systems were also awarded the contract to project manage the relocation of the University of London’s CCTV control room from Senate House in Malet Street to Stewart House in Russell Square. The existing control room was due for refurbishment and this provided an opportunity to invest upgrade the CCTV system and associated equipment, enabling the University to have a platform for growth whilst ensuring the needs of all stakeholders and students were met. Link CCTV Systems designed operators’ workstations and a supervisor’s desk for the new location in Stewart House, as well as deploying a new CCTV control room monitor display. The company also migrated all the existing CCTV cameras to the new control room with Samsung Techwin digital recording equipment playing a key role in the solution by providing real time recorded images for all precinct and local building cameras. The SRD-1670DC is able to simultaneously record in real time high quality 4CIF images across all of its 16 channels. It has the capacity for five SATA HDDs, offering the potential for 10TB of onboard storage, utilising H.264 compression to minimise bandwidth. Utilising an existing sitewide LAN, the live and recorded images are available for the University of London Building Management teams and Balfour Beatty WorkPlace security team, by using Samsung’s Net-i Ware or SmartViewer software. During the relocation Link CCTV supplied and installed more than 90 cameras in Senate House, Stewart House and the precinct areas, and in the process diverted approximately 400m of cabling while encountering issues such as Listed Building status, accessing cabling in underground tunnels and the logistics of moving men and equipment between buildings almost a quarter of a mile apart. www.samsungsecurity.com

The brief was to increase CCTV coverage by providing fixed detailed views of all points of entry/exit and security reception areas and to improve the quality of the live and recorded images 39

EDIT application oct13_000_PSI_oct13 25/09/2013 11:17 Page 3

APPLICATION

Integrated security at Wexham Park Hospital Parents of new-born babies at Wexham Park Hospital in Slough will enjoy greater peace of mind thanks to a wireless infant tagging and integrated door access security system from Reflex Systems. Heatherwood and Wexham Park Hospitals NHS Foundation Trust decided to invest in upgrading its security provision at Wexham Park in order to provide protection for infants in its care, whilst ensuring it remained user-friendly for staff and parents. Reflex Systems was chosen to design and install the wireless system which is easy for nursing staff to use, backed up by a service package. The technology installed allows nurses to fit both mother and baby with matching RFID (radio frequency identification) tags simply and effectively, which provides 24-hour monitoring. This includes reporting any unauthorised exit through protected doorways, tag removal or loss of signal, via alarm. The integrated system means that any alarms triggered by the infant tags will result in a sequenced door lockdown and live sounding of alarms locally, at the nurses’ stations, as well as at the central security desk. Reflex Systems also integrated site-wide CCTV monitoring with the alarm system, which enables nursing staff to have real-time surveillance of the whole area. www.reflexsystems.co.uk

Prison modernises door security One of Dublin’s major Garda Stations has been fitted out with new cell doors incorporating PickersgillKaye products as part of an on-going modernisation programme. Pickersgill-Kaye’s cell lock and custodial hatch fulfilled the Irish government’s Office of Public Works (OPW) requirements when it decided to upgrade the nation’s police cells after representations made by senior officers of the Garda Siochana. This is in response to detainee injuries and a small number of fatalities due to prisoners self-harming while in station custody cells. Of the most recent cases of suicide and attempted suicide recorded in Garda custody, the majority of the victims had died or self-harmed through asphyxiation after managing to find ligature points on old-style heating grills, lights, door hatches and cell door locks. The Kaye Class 1 lock, strike plate and custodial hatch supplied by PickersgillKaye meet the OPW and Garda’s Professional Standards Unit’s (PSU) design criteria for the refitted cells by addressing the architectural issues of the old style doors and mitigating against potential ligature points. Tested to 300,000 handle operations and door slams and 100,000 key operations, the lock is reportedly resistant to a 12-hour saw attack, as well as a side load on the deadbolt of 25kN and to an end load on the deadbolt of 25kN. The SS317 standard also means it is now necessary to prove that attacking the handle does not prevent unlocking and use of the wrong key does not stop subsequent unlocking with the authorised key. www.pkaye.co.uk

Illuminators deterring crime and saving money Raytec has provided energy and cost saving LED illuminators to increase security and deter crime for a not-for-profit housing charity in NJ, USA. ‘Habitat for Humanity’, a not-for-profit, international housing development charity, approached network integrator MTS Intelligent Surveillance, and asked them to design and install a surveillance system to improve security at their facilities. They particularly wanted to improve their CCTV lighting and upgrade from their old costly sodium lighting to an LED solution. ‘Habitat for Humanity’ raises money by selling household items donated by local companies and individuals in ‘ReStore’ stores. Unfortunately, the ‘ReStore’ stores sometimes appear in less than desirable locations. The charity felt that a dedicated CCTV lighting system would help secure the area, protect volunteers and patrons, and help reduce crime. The previously installed low pressure sodium lighting was not suitable for the high security requirements and was very costly to operate. It produced a dull, orange glow and an uneven spread of light, resulting in dark areas which were unsafe for people and realistically unusable for CCTV. By nature, sodium lighting is also highly unreliable with a short life and high rate of failure, and often leads to big maintenance and replacement costs for the user. CCTV illuminators from Raytec helped to improve security during the hours of darkness. Installed alongside new light sensitive cameras, the White-Light LED illuminators deliver a bright, white, even spread of light. This not only helps the CCTV system to generate better video footage, but provides a well-lit area designed to deter crime. Since ‘Habitat for Humanity’ has to pay the utility bills for the site, they also saw the energy and cost saving benefit in switching over to LED illuminators. www.rayteccctv.com

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EDIT fire app oct13_PSI_oct13 25/09/2013 11:39 Page 2

FIRE APPLICATION

MALTESE RESORT A SAFER STAY Hochiki Europe has partnered with the Seabank Resort & Spa, one of Malta’s largest hotels to improve guest safety. Strategically located 30m away from Malta’s largest beach, the Seabank Resort & Spa has 1,700 beds and 130 on-site staff. With such a high number of employees and guests ensuring their safety is a top priority, so when the hotel underwent an extensive refurbishment in 2012, one of the key requirements was a new safety system. Fire detection installers Firetech was awarded the contract to supply, install and commission the new system. Ivan Sciberras is the company’s project manager for the job, and, after making an assessment of the client’s requirements he recommended a BS 5839 compliant category L1 addressable system from Hochiki Europe. The fire detection system is based around the Enhanced Systems Protocol (ESP) – a total communications solution for intelligent fire detection and fully integrated systems. It has a multi-purpose structure that provides the flexibility and expansion to accommodate simple addressable systems through to integrated building management and safety systems.

Open protocol fire protection in Londonderry landmark Apollo Fire Detectors is playing an integral role in keeping visitors and staff safe at one of Londonderry’s most recognisable landmarks, following a refurbishment project completed this summer. The historic Guildhall in Londonderry reopened to the public in June following a £9.5m restoration and is a central tourism hub and focal point for visitors to the city. In addition to its tourist status, the Guildhall is also the only surviving guildhall still in civic use in Ireland, and has been home to the Derry City Council chamber and Mayor’s Parlour since 1890. A range of refurbishment works began on the Guildhall in 2010. Apollo Fire Detectors’ products were chosen for the project by Ashdale Engineering, the company appointed to supply, commission and maintain the fire alarm system on behalf of the client. 42

A variety of devices have been sited throughout the Seabank Resort & Spa including 1,184 ALG-EN smoke sensors, which feature Hochiki Europe’s High Performance Chamber Technology. This minimises the differences in sensitivity experienced in flaming and smouldering fires, thereby reducing the possibility of unwanted alarms, which can be disruptive and have a detrimental impact on customer satisfaction. In addition, 193 ACB-E heat sensors and 83 HCP-E manual call points are complemented by a series of other devices such as dual relay modules, mains relay controllers, mini zone monitors and smoke reflective beams. Firetech had an eight month window to install and commission the entire system and Ivan Sciberras comments: “Thanks to the design of the products, once the base is installed, fitting the devices can be done extremely quickly, usually taking about 30 seconds compared to some other products which can take up to 20 minutes.” BS 5839 specifies that in areas where people are sleeping the sounder level needs to be 75dB at the bed-head. To meet this requirement 631 base sounders have been used along with 23 combined base sounder beacons in specific areas where an additional visual warning is considered necessary to alert occupants. The installation was completed on time and, so far, few false alarms have been reported. www.hochikieurope.com In total, more than 120 Apollo XP95 detectors were installed at the three-storey site, controlled by a three-loop control panel displaying 23 zones within the building. The open protocol system is integrated to communicate with the Guildhall’s building management systems, providing interaction with other services such as security, water sprinklers and the lifts. A beacon system was installed to alert staff members and tourists with hearing impairment in the event of an emergency. The system also includes an investigation delay programme to allow staff to investigate potential false alarms before evacuating the building. In addition to the XP95 system, Apollo’s XPander range of devices played a key role in protecting the works areas during the refurbishment of the building and the contractor has retained the system for use on other construction sites. www.apollo-fire.co.uk

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High resolution IP video performance and faithful analogue reliability, side by side. Migrate to IP at your own pace - Siemens art of video surveillance. www.ssp-cctv.com

Security Products from Siemensâ&#x20AC;&#x2122; hybrid CCTV system truly means having the best of both worlds. Functionality in our Vectis HX breathes new life into your existing investment, bringing your analogue cameras up to date with the latest technology, including the ability to add in analytics using our comprehensive Vectis HX NVS software. The Vectis HX Hybrid with up to 12TB, 5 HDD of storage and HD monitor hardware, combined with the latest ONVIF 2 standard in Siemens IP cameras (from

VGA to full HD), provides optimised performance. That, coupled with Siemens ongoing research, our pedigree and worldwide support network makes us a natural choice for end users and installers who need to offer their customers a clear migration path from an analogue CCTV solution. Get the best out of both breeds, visit our website and discover Vectis HX, our IP portfolio, and the clearest, most natural migration path from analogue to IP.

Answers for infrastructure.

EDIT ifsec oct13_000_PSI_oct13 25/09/2013 11:55 Page 1

OPINION

INSTALLER PERILS AND PITFALLS S Robert D. Grossman, president of R. Grossman and Associates, discusses five of the common pitfalls that can be avoided when installing a security system

ecurity system installations are rarely done in a vacuum, although many integrators would tell you otherwise. Often the emphasis is on getting in and out quickly, after all, time is money. Unfortunately, as many learn the hard way, that axiom cuts both ways. Sure, it’s more profitable to complete a job quickly than to see it drag out, but repeated returns to the job site to resolve problems that could have been handled right in the first place cost dearly, in time, profitability, and - perhaps most importantly customer satisfaction. In crucial times where recommendations can lead to additional jobs, leaving a sour taste with a customer must be avoided. Contractors will frequently take on installers through word of mouth and having a record of returning to a job due to poor workmanship is not a reputation to be desired. There can often be the temptation to skip steps to ensure work is conducted in a speedy manner, but it’s not worth cutting corners and leaving a disgruntled customer. Here are five common areas where attention should be paid when undertaking an installation. Commonly these can be overlooked but can make all the difference to a successful job:

Permits and licenses

Permits and inspections are there to assure that the work was done properly and to code, and if you’re doing your job properly there should be no issue

It seems that many integrators only want to get the required permits and inspections when they are caught in the act. It is far easier to comply with the law than get caught breaking it and having to make amends. Permits and inspections are there to assure that the work was done properly and to code, and if you’re doing your job properly there should be no issue. Integrators have been seen to completely redo work because an electrical inspector was unhappy with the electrical panel being used, and subcontracted electrical work doesn’t usually come cheap.

Labelling You may not want to label all outlets and

circuit breakers that feed security equipment, but why not? After all, with a glass of water and a can of spray paint, almost any security equipment can be disabled if you have access to the equipment closet. The danger is far more likely to come from an accidental unplugging, and that is easily prevented by a neat, professional looking “CAUTION: DO NOT UNPLUG” sign.

Territory review Video surveillance images blocked by trees. Happened to you? Make sure the system isn’t encroaching on someone else’s territory. If you install a camera in the summer and you find out later that the Christmas decorations will block the view five months later, I’ll wager the camera will wind up getting moved before the Christmas decorations. We’ve seen equipment plugged into outlets that may be periodically turned off, cameras blocked by spring foliage that was missed during a winter installation, and other preventable obstacles.

Training This should be more than a five-minute “here’s how it works” session. More than one person should be familiarised with their system, no matter how small, and training should be conducted in conjunction with “leave behind” material. This allows users to look things up themselves later, rather than call you, or complain the system doesn’t work correctly. It may be crude, but consider leaving a copy of the operation manual in the bathroom - sooner or later, someone will read it!

Scheduled maintenance If there are things that need to be done to maintain the system, ensure that they are pointed out if you’re not ultimately going to be managing the maintenance. Cleaning filters and lower domes on cameras can often be handled by an end-user if they’re told about it, or bringing it up may lead to a contract for preventive maintenance. But, if left to slowly degrade performance, you’ll ultimately get the blame if you can’t show that you pointed out the requirement. No one is debating the need for repeat visits when the inevitable Murphy’s Law kicks in, but it needs to be recognised that any known flaws at the time were accounted for and identified before leaving the site. Predicting problems before they arise can be tricky, however ensuring care is taken during the process, adequate training has been undertaken and the right tools have been used, speedy installations can still take place. Robert blogs at www.ifsecglobal.com

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Project2_Layout 1 25/09/2013 16:31 Page 1

A formula everyone is familiar with

A formula that you should be familiar with VIQ = Less Cost VideoIQâ&#x20AC;&#x2122;s analytic cameras and encoders with built in video recorder offer a cost effective and industry leading solution to perimeter protection. Simple to install and effective at greater distances our solutions provide real time threat detection and deliver instant alert notifications so you can spot potential trouble as it happens. Small remote sites such electrical substation, wind turbines, or similar outside business sites could be readily covered by a single camera.

Tel: +44 (0) 161 624 0153 www.videoiq-uk.com/resources/psi-p

Successfully detect people and vehicles at over 300 metres - advanced analytics significantly reduce false alarms Fewer cameras required resulting in lower project cost Reduced infrastructure means less time to install minimising site disruption Enhance existing security cameras compatible with 3rd party analogue, IP or thermal cameras

EDIT cable oct13_000_PSI_oct13 25/09/2013 11:25 Page 1

CABLING

IP AND THE EOC OPTION is its simplicity of design and application, that is, using existing coax cable and reducing overall cost. The technology enables more endusers/installers to approach an IP migration project with a new set of timetable, financial and installation options. Here are the most important points:

Core messages…

IP migration opinion from Guy Apple of Network Video Technologies. It’s not a case of an all or nothing cabling proposition, apparently...

Integrators need IP video surveillance migration and installation options. They need more choice of how the migration is done, when done and within a realistic budget 46

ll we hear about these days is how the entire video surveillance industry will be migrating from their analogue based systems to superior IP video systems. There are a lot of end users in the market that are being told that there is really only one way to wire a video surveillance network, that is on structured cabling, i.e., Category5 or Category 6 cable, fibre or wireless. Not to rain on anyone’s parade or anything but migrating to IP does not have to be an all or nothing network cabling proposition. Ethernet and PoE over legacy coax can allow analogue to IP migration when needed, at reduced cost and with minimal operational impact. The practical reality is that integrators and end-users alike need IP video surveillance migration and installation options. They need more choice of how the migration is done, when done and within a realistic budget. A little background, for decades, most analogue-based CCTV cameras have been connected to recording and control equipment via common coaxial cable, millions of them. In fact about 80 percent of analogue cameras were installed with coax and most of those cable runs are less than 750 feet. For the last few years, most surveillance systems are going in with IP cameras connected via UTP and fibre to a switch, network recording and control equipment. That meant if you wanted to retrofit or migrate to IP video surveillance from analogue CCTV, you have to recable using Cat5+ UTP or fibre. That also meant that if you wanted to go that way, all the coax had to come out (per fire code) and the UTP or fibre was pulled into place. That is unless you use legacy coax from the analogue CCTV system and take advantage of the benefits of extended distance Ethernet over Coax (so called EoC). The elegance of the EoC solution

• Lower cable, IDF closet power outlet and labour cost • IP migration can be done at your pace, incrementally • Ability to connect multiple IP cameras to one coax cable, saves cable, time and resources • The average distance for an analogue camera connection is 750ft, because this technology allows extended distance transmission (over 5X standard 100m Ethernet) no need for Ethernet extenders or new AC power outlets from wiring closet(s) in field location. • Simple, quick installation • Reuse of existing cable means no recycling and no earthly resources used for new cable • Facility disruption is dramatically reduced

Leveraging the investment If one was to install an entirely new UTP network infrastructure, the project would be done in one pass, but legacy coax can be migrated from analogue cameras to IP cameras in the time frame chosen by the end user. Because the technology takes advantage of the re-use of legacy coax cable, and reduced labour, it can be as much as 25 percent of an IP upgrade.

Multiple devices on one coax cable Maximize EoC potential - The typical Ethernet over Coax product on the market is point-to-point, meaning there is one locally powered transceiver at the camera and one locally powered transceiver at the control room. This is OK for small systems, but is not efficient for systems featuring large numbers of IP and Megapixel cameras. A better and more unique solution is to have a single EoC transceiver at the control room, which supports up to four remote transceivers and their cameras. Note; in the drawing above, the ability of this technology to leverage one coax run which splits out to supply transmission links to up to four cameras! Streaming video and PoE power are supported at distances far beyond the 328 ft Ethernet standard. This provides greatly

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EDIT cable oct13_000_PSI_oct13 25/09/2013 11:30 Page 2

enhanced legacy coax network system leverage, allowing easy and cost-effective IP camera upgrades, with minimal install labour.

The Ethernet distance issue With Ethernet/PoE, repeaters must be installed every 328 ft. For the installer, that typically means sourcing power in odd locations throughout the facility, in order to create a proper repeater data/power supply point. This is usually a lockable closet that has no power mains installed, so now there is the cost of installing a power plug/mains. A camera at 750 ft requires two repeaters. These repeaters, their associated connections, and the typical need for uninterruptible power supply (UPS) power, all add up to be a potential remote point-of-failure headache. With the EoC based PoE, 48V power is provided at the control room, and is distributed to the EoC transceivers and the IP cameras. There are no repeaters and the problem is solved without impacting the budget. Many IP cameras can get power from the existing 24VAC distribution system. However PoE adds value, increases customer options and can simplify the design. With EoC based PoE, cameras can operate from the same UPS as the control room equipment.

Installation EoC provides an easy to connect, transparent network that is very easy to use, reliable, and affords seamless integration between existing coax cable and the Ethernet backbone. To provide utmost signal integrity and security, the EoC network must be configured to communicate exclusively with other transceivers within their network group. A network group typically consists of one EoC transceiver located in the control room and up to four EoC transceivers at the IP camera or remote IP device. EoC supports network protocols such as UDP, TCP/IP, HTTP, etc. Not having to recycle the analogue networks coax, and not having to use carbon based products and copper to manufacturer the UTP is good for the environment. Also, fully leveraging one’s initial investment in the coax infrastructure supports that initial investment. Extended distance Ethernet enables the end-user to choose when they would like to start the migration and install IP equipment, because the migration can be done incrementally. This allows the end-user’s operations to control the impact on its work schedule and in the case of hospitals for example, minimize the disruption of service to patients or in the example in the Gaming application, allow gaming tables and machines to operate within the Gaming Authority’s surveillance guidelines.

Conclusion The elegance of an Ethernet over Coax solution is its simplicity of design and application. Installation is easy, data is robust and reliable, and everyone saves money. EoC technology will enable more installers to approach an IP migration project with a new set of financial and installation options.

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EDIT focus storage oct13_PSI_oct13 25/09/2013 16:01 Page 1

FOCUS: STORAGE

Discrete compact video recording Wavestore’s Flint, from the hybrid range, provides a discrete compact video recording solution for applications where desktop space may be limited or a shelf mounted solution may be preferred. Flint has useful features including three 3.5” hot swappable hard drives, and in common with all of the Wavestore hybrid video recording models, the Flint is able to record images captured by IP network cameras and analogue cameras at the same time. Images from any combination of up to 16 analogue or IP network cameras can be recorded simultaneously with a choice of H.264, MxPEG, MPEG-4, MJPEG or JPEG2000 compression. Measuring 96mm x 385mm x 428mm, the Flint is supplied as standard for desktop or shelf mounting and is shipped with detachable brackets for installation in a standard 19” rack. www.wavestore.com

Stand-alone network recorder solution The PNR-5216 Network Recorder is a standalone-solution from eneo IP cameras. The network recorder forms the basis for straightforward IP solutions without system requirements as it features management, live playback and recording for up to 16 eneo IP cameras and IP domes without a client PC. This makes the recorder, bundled with integrated software, a keyboard and mouse, an ideal choice for small and medium-sized applications. Plug and play ensures easy monitor and IP camera connectivity for the Windows-based network recorder. It delivers real time imagery at a maximum recording rate of 400 fps with full 1080p resolution and H.264 compression. Up to four 2 TB hard disks can be built into the recorder. Imagery can be exported via a USB port for preservation of evidence. Furthermore, the PNR-5216 systems can be cascaded in master/slave mode, existing D-Series analogue systems can be integrated in the user interface. www.eneo-security.com

Formed in 1999 AIM have grown to become a respected NSI Gold approved intruder, CCTV and Fire alarm monitoring provider. Servicing the requirements of the UK’s independent alarm installers, we believe that monitoring really does matter.

For locally supported alarm monitoring across the UK contact our local Account Managers. Web: www.aim-monitoring.co.uk Email: info@aim-monitoring.co.uk Contact AIM 0844 800 1643

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PSI Award Winner - 5 consecutive years! ADI Global Distribution UK has been voted Distributor of the Year 2013 by the readers of Professional Security Installer magazine. This is the ďŹ fth consecutive year that ADI won the award, the ďŹ rst distributor to achieve this milestone in the history of the awards.

We would like to thank our customers for voting for ADI!

www.adiglobal.com/uk | T: 0161 767 2990 | sales.uk@adiglobal.com

Tel.: +44 (0) 161 767 2990

Web: www.adiglobal.com/uk

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EDIT focus storage oct13_PSI_oct13 25/09/2013 15:58 Page 2

FOCUS: STORAGE

Linux-based NVR range Grundig’s 4, 8 and 16 channel, standalone NVR range, has an embedded Linux operating system and provide recording and display speeds of up to 400FPS at Full HD resolution (1920 x 1080 pixels). The Linux operating system has been adapted by Grundig to provide a secure, stable and reliable platform for security system applications. The NVRs detect and auto-configure Grundig IP cameras, including automatic IP addressing and video stream configuration. Manual record configuration is enabled using the NVR’s graphic user interface (GUI). The NVRs come with a built-in PoE switch. This enables peerto-peer, direct, IP camera connection and convenient and simple installation. Combined with preconfigured, pre-set recording modes for each camera, a complete Grundig CCTV system can be set up and commissioned in minutes. The GUI makes further system configuration easy and includes user access management for up to 8 user clients as well as flexible event activation by motion, alarm, video-loss and system alerts. Standard functionality includes PTZ control, “Smart Timeline”, 3 click export for back up to USB or FTP, event and thumbnail search, automatic archiving of critical data and remote access. grundig-cctv.com

Feature rich DVRs for the price-conscious job Xeno has announced the release of the XDR5 range of DVRs aimed at the more price-conscious installation. Features across all models in the range include; real time recording of all video inputs at up to D1 resolution and multiprotocol RS485 telemetry control for PTZ domes via IR remote control (supplied). They are all also supplied with front keyboard, mouse and free of charge remote client software. This software allows the operator to view images from multiple DVRs on a single screen (maximum of 16 channels at a time) and allows for the viewing of live and playback images, downloading of video footage, control of PTZ cameras, and remote DVR configuration. As well as the PC based client software, iOS and Android mobile applications are freely available that allow the user to access live, playback and camera PTZ control from mobile devices. Video evidence can be archived using a number of different methods. Users can choose to download onto the inbuilt DVD drive or use a USB stick or external drive. Alternatively, footage can be downloaded across a computer network using the supplied XDR5 Client software. www.xeno-cctv.com

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EDIT guides oct13_PSI_oct13 25/09/2013 11:45 Page 1

GUIDES

Security standards explained

VN-H657 | Super LoLux HD

GY-HM650 HD ENG Camcorder JVC PTZ |DOMES ALL-ROUND PERFORMERS

CSL DualCom, in association with NSI and SSAIB, has created a pocket-sized guide containing all the essential updates to the latest security standards. Hundreds of pages of updates have been condensed into just five easy-to-read A6 pages covering the PD6662 and BS8243 updates. Everything from risk assessment, installation, monitoring and police response is included. If more detail is needed on a particular requirement in the standards the guide also includes handy reference points. Available as a downloadable pdf or in printed A6 the guide is available for free from CSL, NSI or SSAIB. www.csldual.com

Helping to specify hardware From low-light to daylight, the new VH-H657 PTZ dome cameras deliver brilliant high-definition resolution and flexible multi-stream performance. The VN-H657U indoor dome and the VN-H657WPU outdoor dome cameras are our flagship Super LoLux HD models. They support the latest ONVIF standard for network cameras, making it simple to manage interoperable features between cameras, video management systems and other devices. The VN-H657U and VN-H657WPU PTZ domes each feature a two Megapixel Super LoLux HD™ CMOS sensor, offering high-definition resolution and remarkable light sensitivity along with colour images in virtually zero lux conditions. Each camera also benefits from a powerful 18x optical zoom lens, 360-degree endless PTZ function, powerful dual and triple stream performance, multi-codec support – including MJPEG, H.264 Base and H.264 High Profile – together with the ability to store footage on SD cards. In addition, newly-developed Direct Drive motors deliver quieter and more accurate pan and tilt operation, providing a smooth all-round performance.

For further information on our full range of analogue and IP cameras, monitors and NVRs, please visit www.jvcpro.co.uk or call us on 020 8208 6205.

Ingersoll Rand has launched a new Ironmongery and Security Hardware catalogue to provide installers and specifiers with an easy-to-use guide featuring their architectural hardware and entry level access control products. The new guide has been designed to provide information on each product range to help customers select the ideal product, featuring Ingersoll Rand’s brands including Briton door closers, exit devices, door furniture and lockcases. The guide also includes Legge lever locks and latches, CISA cylinders and Briton mechanical and electronic access control products. www.ingersollrand.co.uk

New catalogue includes reviews To ensure customers pick the best tool for the job Screwfix has included online reviews in its catalogue for the first time ever. The new catalogue will now feature Trade Value and Trade Rated items, helping customers browse and purchase the trade essentials. Trade Value products is a range of everyday items which have received a 4star or above rating from the trade. www.screwfix.com

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Project2_Layout 1 25/09/2013 16:19 Page 1

wi En n Sh one ter o op u o ww vo f fo r dr w. u ch ur B aw t red er ca s w T Re o re. bt or dca .co th m/ ÂŁ5 re dr 0 aw .ht m

BT Redcare specialises in secure, monitored transmission services for alarm signalling, securing hundreds of thousands of homes and businesses with our services. We are also a market leader in CCTV and Surveillance within the public space. We pride ourselves on our network reliability, 24/7 customer support and the breadth of our product portfolio that uses PSTN, IP and Mobile technology.

EDIT update oct13_PSI_oct13 25/09/2013 16:25 Page 1

Luminite wireless PIR detectors LGIPMT434

Exceptional detection ranges and simple set-up make Genesis the perfect CCTV activation system Now with IP connectivity for even easier integration. Plug and play with DM, IMMIX, HeiTel, Panasonic, Vista and many more. Luminite detectors provide the versatility of wireless whilst meeting and surpassing the requirements of the BS8418 standard.

In-car CCTV to capture ‘cash for crash’ evidence The new BlackSysHD invehicle camera from COP Security records everything a motorist sees and hears whilst driving. It provides irrefutable evidential protection against the “crash for cash” scams that are sweeping the country. The camera attaches to the inside of a vehicle’s windscreen and is powered from the cigarette jack like a Sat-Nav. The camera automatically records the driver’s view, location and speed. Its 130° wide angle lens captures incidents that would otherwise appear in the driver’s peripheral vision. All audio data from inside the vehicle is also recorded. The BlackSysHD uses 2 Megapixel, Full HD, 1080p resolution to clearly record video evidence of incidents, including car number plates. WDR functionality ensures high-contrast scenes in demanding lighting conditions, such as bright sunshine and almost total darkness, present little problem. A rear view camera option at 720p, with 120° wide angle lens, is also available for added protection. www.cop-eu.com

x Cloud video system launched for security surveillance

NEW from Luminite Genesis2, a stylish new PIR detector designed to complement modern architecture and buildings. High performance black optical mirrors with adaptive focal length zoom optics ensure superior white light rejection and accurate detection of human bodies regardless of distance.

IR and White light range of LED lamps, designed for CCTV monitored systems to produce clear night vision with low power consumption.

Designed and Manufactured in the UK

Call us today on 020 8368 7887 or visit our website www.luminite.co.uk for more information

Stanley Security Solutions has announced the Stanley eVideo Cloud solution to 14 countries across Europe. The system provides a secure video security and monitoring system over the cloud, without the hassle and cost of local recording equipment to install and maintain. Stanley eVideo Cloud can be used for security surveillance as well as supporting a customer’s business operations. The Stanley eVideo Cloud solution is built on technology from Axis Communications, using Axis Video Hosting System (AVHS) server software and IP video surveillance cameras. This solution is reported to offer a simple video recording solution that can be viewed from anywhere there is an internet connection; from a PC to a tablet or smart phone. Martyn Ryder, Product and Solutions Leader Europe at Stanley Security Solutions commented: “We are seeing increased customer demand for hosted / managed solutions and with Stanley Assure, we are well-placed to provide our customers with an easy to manage video surveillance solution that is not heavily reliant on IT skills and gives customers the flexibility to cost effectively expand the solution in line with business growth.” www.stanleysecuritysolutions.co.uk

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Project2_Layout 1 25/09/2013 13:17 Page 1

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Project1_Layout 1 27/08/2013 16:52 Page 1

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EDIT update oct13_PSI_oct13 25/09/2013 12:10 Page 2

UPDATE

Entry level safe with fixing options The Euro Grade 0 cash safe from Securikey is the entry level option in the Euro Grade range and is available in six sizes. Solid steel square locking bolts are situated on three sides of the door, ensuring the safe remains securely closed when it needs to, and extra protection is provided with continuous hinge protection and a fire resistant door seal. The launch of the Euro Grade 0 means that the range can offer cash ratings of £6,000 and below, up to £100,000 for Euro Grade 5 safes. If jewellery is being stored within the safe, insurance underwriters usually multiply the cash rating by ten, resulting in ratings of £60,000 up to £1,000,000. The safes have been designed with ease of installation in mind due to their lightweight construction and rear fixing option included as standard for Grades 0-3 and a range of locking options are available. www.securikey.co.uk

Plug and play verification system launched Mitie has launched DeTect, a range of wireless intruder, fire alarm and visual verification systems, for the protection of vacant premises. The DeTect systems are monitored by MiTec, Mitie’s TSM technology hub, where the operatives view video footage to identify the reason for the activation, ensuring only real security breaches or emergencies are responded to. The system’s plug and play nature means it can be rapidly deployed inside or outside a vacant property, either proactively or reactively to criminal activity. It can also be fitted with flood alarm sensors, providing additional value and protection to clients. Powered by lithium batteries, with an average life of four years, low battery signals are monitored by MiTec who will arrange an engineer to replenish. Bob Forsyth, managing director, MITIE’s total security management business, commented: “The clarity of the footage is top quality and in some instances we have already provided evidence to the police that have led to convictions.” www.mitie.com

Project2_Layout 1 25/09/2013 16:20 Page 1

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EDIT update oct13_PSI_oct13 25/09/2013 12:10 Page 4

UPDATE

Fixed lens camera extends range Samsung Techwin has added to its WiseNetIII 2MP Full HD (1080P) network camera range with a fixed lens IR dome camera. The SND-6011R joins nine other camera models that incorporate the WiseNetIII DSP chipset. The ONVIF compliant SND-6011R, which is equipped with a 3.8mm fixed lens, is a day/night camera with an infra-cut filter. It is designed to capture quality colour images at an ultra fast frame rate of 60fps at 1080p. Objects up to 10 metres distance from the camera can be viewed even in total darkness with the help of built-in IR LEDs. Utilising bandwidth friendly H.264 compression with the option to also use MJPEG compression, the SND-6011R incorporates a multi-crop feature enabling users to highlight and crop up to nine areas of interest in order for the camera to only send the images within that area at a preferred resolution and frame rate. A full overview as well as multiple cropped images from the whole area can, if required, be transmitted simultaneously with this flexibility in the video’s resolution and frame rate. www.samsungsecurity.com

ATEX and IECEx approved explosion proof horns and loudspeakers E2S has announced its new GNExS1 (117db @ 1m) and GNExS2 (123db @ 1m) explosion proof horns and loudspeakers. Manufactured from lightweight glassreinforced polyester (GRP), the GNEx features corrosion resistance for use in harsh environments. Both models offer a choice of 45 different alarm tones, including those that meet the PFEER regulations, and a second or third tone can be selected using additional control wires giving the versatility of multiple tones from a single unit at a lower cost. The 15 watt GNExL1 and 25 watt GNExL2 loudspeakers are available in 8 Ohm, 16 Ohm and 100V Line versions. In/Out terminals eliminate the need for additional junction boxes in multiple device installations. The units are launched with ATEX and IECEx approvals and the GNEx S1 sounder has a certified temperature range of 60C to +50C at Ex d IIC T4, with extended temperature range of +70C at IIB T4 so it can be installed in almost all Zone 1 (Cat 2G) and Zone 2 (Cat 3G) areas. A benefit of the new design is that the flame paths use a large screw thread instead of the usual spigot joint, making it easier to disassemble, saving time and money during installation. The standard colour for all GNEx products is red, other colours are available as an option as are alternative options on thread entries in place of the standard 2 x M20. www.e2s.com

www.psimagazine.co.uk

Connections Hello Again, The question of what does an ARC/RVRC actually do and why don’t they all work the same way, is on the agenda at the CSL annual seminar for insurers at Vodafone in Newbury this month, as they try to determine the black art of running a monitoring centre. Well, it’s not really a black art as there are many Standards covering construction and the operation of ARC / RVRC’s, with different scopes covering intruder alarms, fire alarms, CCTV monitoring, GPS tracking and high security (continuity of service). These Standards determine that we have to meet basic criteria in the construction of the centre and the way we operate the business, the keyword being “basic”. Yes, there are basic processes in monitoring centres on how alarms are filtered, how efficiently they are filtered is determined by the investment the centre has made in its software, training and infrastructure to handle the volumes of activity. So there are differences between the service levels the ARC/RVRC offers depending on whether they meet the basic requirements of the Standards or whether they develop further to differentiate themselves from the competition. The basics are a given, those that have, sell on their additional investment of infrastructure and continuity of service. The basic requirement to handle alarms using a computerised software solution is to have one computer system and a means to handle alarms manually in the event of the computer not working. At the other end of the scale, such as ourselves, there are 4 active computer systems running concurrently, through duplicated centres, over duplicated receiving equipment, telephone lines, gateways and duplicated interconnecting networks between the centres. If a customer invests in a sequentially confirmed alarm, signalling over a dual path signalling device which delivers the alarm signal over a duplicated resilient signalling network to the ARC, they expect service. The ARC could be an NSI Gold centre meeting BS5979 for a single centre location; capable of running manually with some form of contingency plan to reinstate services (eventually) in the event of the centre being inoperative, this is the weakest link unless you have a “live” second centre. Due to the concentration of signalling connectivity over fibre and IP gateways, network infrastructure and resilience between multi ARC locations are equally as important as the basic BS5979 Standard. In my view a single centre ARC with a contingency plan is balancing the commercial risk against their business costs and potentially putting their customers at risk. What is the point of a sequentially confirmed, dual path signalling system, or a BS8418 CCTV system signalling into a potential single point of failure? Bye for now

Project1_Layout 1 01/08/2013 12:11 Page 1

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EDIT update oct13_PSI_oct13 25/09/2013 12:11 Page 5

UPDATE

Tiny dome for HD video over IP

Encoders make migration easier

The HD Picodome DDF4220HDV from Dallmeier provides real-time HD video (720p/30) using H.264 codec for video compression, and supports resolutions up to 1.3 megapixel. In addition to HD video over IP, the hybrid camera provides for a simultaneous analogue SD (PAL/NTSC) video output via BNC (CVBS). The HD Picodome is characterized by its Wide Dynamic Range (WDR) for image capture with high colour fidelity and detail reproduction even in scenes with a wide range of contrast and strong backlighting. The low-light performance also provides for clear and low noise images even in low light conditions. For the easy alignment of the lens/camera unit, it is equipped with a PPL ball joint (Push, Point & Lock). At a resolution of 720p, the Digital Image Shift function additionally provides for a subsequent digital fine alignment of the image section. Depending on the requirements, the camera can be conventionally supplied with 12V DC or conveniently operated via Power over Ethernet which allows for an easy, quick and costeffective cabling and commissioning. www.dallmeier.com

New video encoders from Axis, the M7016 and the P7216, are reported to be able to help make migration from analogue systems to a network video solution more cost-effective and flexible than previously possible. The 16-channel video encoders offer full frame rate at all resolutions and, for ease-of-installation, a single Ethernet port serving all 16 channels. The M7016 provides an easy entry to network video while the P7216 also offers audio, I/O and is equipped with an SFP slot, which enables the use of fibre optics. The SFP slot also provides the possibility for network redundancy. If the SFP module failed, data traffic would automatically switch over to the Ethernet port. These new video encoders have been developed to meet the needs for small to medium-sized installations. Both new video encoders comes with a power supply, offer simultaneous H.264 and Motion JPEG streams and provide four micro SD card slots supporting memory cards up to 64 GB (cards not included). www.axis.com

Southern Monitoring 0844 871 2223 and Northern Monitoring 0844 871 2224 BT BT Redcare Redcare CSL CSL DualCom DualCom EMIZON EMiZON ArchAngelPassivSystems Loneworker RISCO RISCO Group Group RSI RSIVideo Video Technologies Technologies WebWayOne WebWayOne

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EDIT off the wall oct13_PSI_oct13 25/09/2013 14:42 Page 2

OFF THE WALL

CAUGHT ON CAMERA Late night DIY Normally, CCTV footage of late night revellers shows rather antisocial behaviour, however this footage of a group of lads in Boston, Lincs shows them fixing a bike rack on their night out. The five men had been outside a takeaway when they noticed a damaged metal bike rack. They spent almost 13 minutes straightening the metal hook at 3am. Boston Borough Council said it was surprised by their actions and called it “public spirited”. www.youtube.com/watch?v=mfxk4o1yfX8

Lightning 1 Tree 0 Ever wondered why the experts say that standing under a tree during a storm is a bad idea? This amazing CCTV video captures a bolt of lightning striking a tree, causing its branches to crash to the floor. The footage was taken from home surveillance camera in North Jackson, Tennessee and comes with stunning sound. And now you know why it’s best to stay indoors when it’s stormy. www.youtube.com/watch?v=H7MTeWvLAW0

Angel delight US preacher Charles Shelton says his prayers for a safer community are being answered after he claims CCTV cameras caught an angel on tape. He caught images of a large white circle moving through the video slowly, not once but twice. And he said it was going into the room where he was sitting at the time. Shelton said. “I know there are angels around that are being dispatched in this area. There are angels.” Sceptics point to the fact that they travel over the video time stamps too.

As we all know, CCTV has a real value in the fight against crime, however once in a while it captures the public doing something that is perhaps not altogether sensible or it catches a real one-off moment. Here we look at a look at CCTV clips from around the world… Shoes of fury Until you’re in a dangerous situation you never know how you would react. Faced with two armed robbers most people would run for cover but not this man armed only with his footwear. The footage shows the moment a petrol station worker fought off knife-wielding robbers with just a shoe. The worker challenged the men and send them packing after they stormed the shop early on a Saturday in Westhoughton, Greater Manchester. Good job it wasn’t a branch of Clarks. www.youtube.com/watch?v=oD7TAHduZww

Off-roading vehicles This CCTV footage shows the moment a young woman emerged unscathed when two vehicles swerved onto the pavement she was walking along. A mini-van hits a Lada on a crossroads and after colliding, both cars turned around and smashed into the nearby building. The woman hears the sound of collision and rushes back just in time to avoid the horrific blow; jumping out of the way of the two vehicles as they mount the pavement and strike the wall. Maybe she would have been safer walking down the centre of the road! www.youtube.com/watch?v=KHl7laJaawQ

www.youtube.com/watch?v=u6sADOSbdLE

www.psimagazine.co.uk

sep13 dir_000_RiskUK_sep13 04/09/2013 13:14 Page 1

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sep13 dir_000_RiskUK_sep13 04/09/2013 13:14 Page 2

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sep13 dir_000_RiskUK_sep13 04/09/2013 13:14 Page 3

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sep13 dir_000_RiskUK_sep13 04/09/2013 13:14 Page 4

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DYCON LTD Cwm Cynon Business Park, Mountain Ash, CF45 4ER Tel: 01443 471 060 Fax: 01443 479 374 Email: marketing@dyconsecurity.com www.dyconsecurity.com The Power to Control; the Power to Communicate

THE LEADING CERTIFICATION BODY FOR THE SECURITY INDUSTRY

SSAIB The Smoke Houses Cliffords Fort, North Shields, Tyne & Wear Tel: 0191 2963242 Web: www.ssaib.org

INTEGRATED SECURITY SOLUTIONS

STANDBY POWER

UPS SYSTEMS PLC Herongate, Hungerford, Berkshire RG17 0YU Tel: 01488 680500 sales@upssystems.co.uk www.upssystems.co.uk

UPS - UNINTERRUPTIBLE POWER SUPPLIES

ADEPT POWER SOLUTIONS LTD SECURITY PRODUCTS AND INTEGRATED SOLUTIONS

HONEYWELL SECURITY GROUP Honeywell Security Group provides innovative intrusion detection, video surveillance and access control products and solutions that monitor and protect millions of facilities, offices and homes worldwide. Honeywell integrates the latest in IP and digital technology with traditional analogue components enabling users to better control operational costs and maximise existing investments in security and surveillance equipment. Honeywell – your partner of choice in security. Tel: +44 (0) 844 8000 235 E-mail: securitysales@honeywell.com Web: www.honeywell.com/security/uk

INTEGRATED SECURITY SOLUTIONS

INNER RANGE EUROPE LTD Units 10 - 11, Theale Lakes Business Park, Moulden Way, Sulhampstead, Reading, Berkshire RG74GB, United Kingdom Tel: +44(0) 845 470 5000 Fax: +44(0) 845 470 5001 Email: ireurope@innerrange.co.uk www.innerrange.com

Adept House, 65 South Way, Walworth Business Park Andover, Hants SP10 5AF Tel: 01264 351415 Fax: 01264 351217 Web: www.adeptpower.co.uk E-mail: sales@adeptpower.co.uk

UPS – UNINTERUPTIBLE POWER SUPPLY

RIELLO UPS LTD Unit 50, Clywedog Road North, Wrexham LL13 9XN Tel: 0800 269394 Fax: 01978 729 290 Email: sales@riello-ups.co.uk Web: www.riello-ups.co.uk

UPS - UNINTERRUPTIBLE POWER SUPPLIES

UNINTERRUPTIBLE POWER SUPPLIES LTD Woodgate, Bartley Wood Business Park Hook, Hampshire RG27 9XA Tel: 01256 386700 5152 e-mail: sales@upspower.co.uk www.upspower.co.uk

SECURITY

PERIMETER PROTECTION INFRARED DETECTION

CASH MANAGEMENT SOLUTIONS

GJD MANUFACTURING LTD

LOOMIS UK LIMITED

Unit 2 Birch Industrial Estate, Whittle Lane, Heywood, Lancashire, OL10 2SX Tel: + 44 (0) 1706 363998 Fax: + 44 (0) 1706 363991 Email: info@gjd.co.uk www.gjd.co.uk

1 Alder Court, Rennie Hogg Road, Nottingham, NG2 1RX T - 0845 309 6419 E - info@uk.loomis.com W - www.loomis.co.uk

PERIMETER PROTECTION

CASH & VALUABLES IN TRANSIT

GPS PERIMETER SYSTEMS LTD

CONTRACT SECURITY SERVICES LTD

14 Low Farm Place, Moulton Park Northampton, NN3 6HY UK Tel: +44(0)1604 648344 Fax: +44(0)1604 646097 E-mail: info@gpsperimeter.co.uk Web site: www.gpsperimeter.co.uk

Challenger House, 125 Gunnersbury Lane, London W3 8LH Tel: 020 8752 0160 Fax: 020 8992 9536 E: info@contractsecurity.co.uk E: sales@contractsecurity.co.uk Web: www.contractsecurity.co.uk

www.insight-direct.co.uk Tel: +44 (0)1273 475500

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CCTV

ONLINE SECURITY SUPERMARKET

INSIGHT SECURITY

EBUYELECTRICAL.COM

Unit 2, Cliffe Industrial Estate Lewes, East Sussex BN8 6JL Tel: 01273 475500 Email:info@insight-security.com www.insight-security.com

Lincoln House, Malcolm Street Derby DE23 8LT Tel: 0871 208 1187 www.ebuyelectrical.com

FENCING SPECIALISTS

INTRUDER ALARMS – DUAL SIGNALLING

J B CORRIE & CO LTD

WEBWAYONE LTD

Frenchmans Road Petersfield, Hampshire GU32 3AP Tel: 01730 237100 Fax: 01730 264915 email: fencing@jbcorrie.co.uk

11 Kingfisher Court, Hambridge Road, Newbury Berkshire, RG14 5SJ Tel: 01635 231500

INTRUSION DETECTION AND PERIMETER PROTECTION

LIFE SAFETY EQUIPMENT

OPTEX (EUROPE) LTD Redwall® infrared and laser detectors for CCTV applications and Fiber SenSys® fibre optic perimeter security solutions are owned by Optex. Platinum House, Unit 32B Clivemont Road, Cordwallis Industrial Estate, Maidenhead, Berkshire, SL6 7BZ Tel: +44 (0) 1628 631000 Fax: +44 (0) 1628 636311 Email: sales@optex-europe.com www.optex-europe.com

Email: sales@webwayone.co.uk www.webwayone.co.uk www.twitter.com/webwayoneltd www.linkedin.com/company/webwayone

C-TEC Challenge Way, Martland Park, Wigan WN5 OLD United Kingdom Tel: +44 (0) 1942 322744 Fax: +44 (0) 1942 829867 Website: http://www.c-tec.co.uk

INTERCOM SOLUTIONS – SECURITY & COMMUNICATION

PERIMETER SECURITY

COMMEND UK LTD

TAKEX EUROPE LTD

Commend House, Unit 20, M11 Business Link, Parsonage Lane, Stansted, Essex CM24 8GF Tel: 01279 872 020 Fax: 01279 814 735 E-mail: sales@commend.co.uk Web: www.commend.co.uk

Aviary Court, Wade Road, Basingstoke Hampshire RG24 8PE Tel: +44 (0) 1256 475555 Fax: +44 (0) 1256 466268 Email: sales@takexeurope.com Web: www.takexeurope.com

INTRUDER AND FIRE PRODUCTS

SECURITY EQUIPMENT

CQR SECURITY

PYRONIX LIMITED

125 Pasture road, Moreton, Wirral UK CH46 4 TH Tel: 0151 606 1000 Fax: 0151 606 1122 Email: andyw@cqr.co.uk www.cqr.co.uk

Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire, S66 8QY. Tel: +44 (0) 1709 700 100 Fax: +44 (0) 1709 701 042 www.facebook.com/Pyronix www.linkedin.com/company/pyronix www.twitter.com/pyronix

SECURITY SYSTEMS

BOSCH SECURITY SYSTEMS LTD PO Box 750, Uxbridge, Middlesex UB9 5ZJ Tel: 01895 878088 Fax: 01895 878089 E-mail: uk.securitysystems@bosch.com Web: www.boschsecurity.co.uk

INTRUDER ALARMS – DUAL SIGNALLING

SECURITY EQUIPMENT

CSL DUALCOM LTD

CASTLE

Salamander Quay West, Park Lane Harefield , Middlesex UB9 6NZ T: +44 (0)1895 474 474 F: +44 (0)1895 474 440 www.csldual.com

Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire, S66 8QY TEL +44 (0) 1709 700 100 FAX +44 (0) 1709 701 042

INTRUDER ALARMS AND SECURITY MANAGEMENT SOLUTIONS

VICON INDUSTRIES LTD.

RISCO GROUP Commerce House, Whitbrook Way, Stakehill Distribution Park, Middleton, Manchester, M24 2SS Tel: 0161 655 5500 Fax: 0161 655 5501 Email: sales@riscogroup.co.uk Web: www.riscogroup.com/uk

www.facebook.com/castlesecurity www.linkedin.com/company/castlesecurity

www.twitter.com/castlesecurity

Brunel Way Fareham Hampshire, PO15 5TX United Kingdom www.vicon.com

www.insight-direct.co.uk Tel: +44 (0)1273 475500

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The most trusted brand in alarm signalling

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