PSI August 2024

Professional Security Installer

MEET THE NSI INSTALLER: ADAM SMITH OF SECURE TECH SYSTEMS

PRODUCT TEST: EZVIZ - C8C 1080P

PSI PREMIER AWARDS: 2024 WINNERS REVEALED

EDITOR’S CHOICE: A LOOK AT THE BEST NEW PRODUCTS

EURO 76

The same renowned, quality software as the EURO 46.

Reliable supply in distribution, supporting your business.

One hybrid panel range for Grade 2 and 3 installations 1 to 76 Zones.

EDITOR

Andy Clutton

Tel: 020 8295 8308

E: aclutton@westernbusiness.media

Twitter: @SecurityDrum

DESIGN & PRODUCTION

Matt Jarvis

Tel: 020 8295 8300

E: mjarvis@westernbusiness.media

Alex Romer

E: aromer@westernbusiness.media

ADVERTISEMENT DIRECTOR

David Lewis

Tel: 020 8295 8309

E: dlewis@westernbusiness.media

DISPLAY ADVERTISING

Paul Amura

Tel: 020 8295 8307

E: pamura@westernbusiness.media

ADMINISTRATION

Tracey Cole

Tel: 020 8295 8306

E: tcole@westernbusiness.media

CONSULTANT

Mark Quittenton

DIRECTORS

Mark Sennett, Keith Gabriel, Danny Kosifou

The latest movers and shakers in the

Ezviz - C8c 1080p

The pan & tilt Wi-Fi camera is put through its paces by an independent reviewer

on social media Instagram posts from across the sector. Are you on there?

The pick of the latest security products with information from the manufacturers plus handy QR codes

for the new PM

This month the PSI Panel offer up their suggestions for Sir Keir Starmer to help boost the security market and cut red tape

The winners are revealed!

This year’s winners of the PSI Premier Awards have been announced. Find out who UK installers voted for in 2024 and read up on the technology and services recognised

The value of reliable batteries

Wireless technology in security systems makes reliable batteries more crucial than ever 41

How AI can open doors for business

Integrators can target projects harnessing the latest AI-powered video analytics

The PSI Golf Day 2024

As installers, distributors, customers and guests hit the fairways, we find out who performed best on the day

Meet the NSI installer

This month we chat to Adam Smith from Secure Tech Systems in Kent 51 Integration is the key for security

Why integrating the latest systems is becoming increasingly essential for effective, comprehensive security

R t t emo e managemen

NEW SKILLS PLANS

Since the previous edition was published, we’ve seen the Labour party return to government and reveal a new initiative that could bolster the security sector.

After fourteen years of a Conservative (and occasional coalition) government, the Labour party now has the role of running the country. In a King’s Speech full of new initiatives there was one in particular that could have a direct impact on the security installation sector.

The idea is to set up a new government body, Skills England, to work with other advisers (hopefully Skills for Security) to plug “skills gaps” in key sectors. It is expected to take up to a year to set up the agency, with Sir Keir Starmer acknowledging it would not “provide a quick fix”.

There appears to be two angles to the introduction of Skills England, one being to improve the training opportunities for young people and the other is to cut the reliance on importing overseas workers to do the work. The specific areas in which the training will cover have not been revealed, but we can expect that, with such a focus about the need for massive new housebuilding projects during the election, bricklayers and builders will be in short stock (along with all the raw materials).

The good news for us is that new housing developments usually come with fitted kitchens, central heating, solar panels and…. security. Alarms and entry systems will be required for the new builds especially the multi occupancy premises. This means there will be domestic contracts up for grabs for these new estates.

Skills for England will decide which courses should be able to benefit from funding currently reserved for creating apprenticeships.

This is the party, don’t forget, that when led by Tony Blair said: “Education, education, education” and made it the rule that school leavers had to stay in the education system and while it did wonders for the number of people that went to university, it left us with a large number of twenty-somethings that know how to use a computer but often not how to change the plug on it or do simple chores like bleed a radiator or fix a tap without the aid of YouTube.

I left school in 1983, the last year that you could go straight onto the dole. I didn’t, I went to technical college instead, got a full-time job within six months, started earning and by 25 had my own house. Not a pathway open to youngsters today, but one much more valuable to me than a degree of unspecified worth and a large loan to pay off.

If Skills England actually delivers and includes security, perhaps the result will not only help add to the talent in our sector but put new installers in a position to afford one of the new builds for themselves sooner rather than later.

Andy Clutton EDITOR

Remote management

Third party panel integration

Dual radio version

ADI ADDED VALUE

INDUSTRY NEWS

New £6m UK facility for door company

HID extends Inner Range partnership

HID HAS announced an extended partnership with its partner Inner Range to offer customers a new range of SIFER credential compatible with walletenabled readers, based on HID’s line of access control readers, HID Signo.

“The sheer opportunity to further deepen collaboration with our partners excites us, says Steve Katanas, Regional

Head for HID Physical Access Control Solutions, ANZ.

“Mobile access is rapidly becoming a dominant force in reshaping the physical access security industry and we are glad to be able to extend the mobile access in wallet solution to Inner Range.”

As a result of the partnership, Inner Range customers will get the benefits of adding mobile

credentials in Apple or Google Wallet (and other OEM wallets in the near future) giving employees, tenants and visitors secure and easy access to office spaces, meeting rooms, printers, lockers and other facilities with a tap of their smartphone or smart watch near the

Inner Range SIFER-enabled readers, powered by HID Signo.

ROBUST UK, part of the Novoferm Group, has moved to a new £6 million production facility on Lymedale Business Park, in Newcastle-under-Lyme which is more than double the size of its previous premises in Longton, Stoke-on-Trent. An investment in new machinery will increase capacity, reduce lead times and provide smoother fabrication and precision.

The firm, which employs over 150 staff and manufactures thousands of door sets every year to UK customers, was founded in 1999 and supplies a range of products including fire and security doors, personnel doors, and glazed and louvered options. All doors are custom built to order.

A ribbon cutting ceremony was held to mark the site’s official opening, attended by a number of industry guests including Novoferm chief executive Rainer Schackmann, Tony Doba, director/senior managing executive officer and Kaz Tanaka, general manager at Sanwa Holdings Corporation (Novoferm’s parent company).

Commercial Director Paul Williams said: “From humble beginnings from our first site in Tean we have grown exponentially. We are proud to operate in Staffordshire and it was vitally important to us that Robust UK’s new home remained in the county. We needed to find the perfect location not just to meet our specific manufacturing needs but the right site for our staff too. Lymedale Business Park is just that. It’s in a great position with bigger, better, fantastic facilities which will ultimately benefit our customers. The factory move is just the start of a very exciting time for Robust and heralds the beginning of a major financial investment by Novoferm in the company’s future-growth plans.”

Easy web management

Configuration

Flexible authentication

Professional access applications

Support Wiegand, OSDP V2.X, advanced access strategies

Converged & unified solution

Integrate with video security, intercom & alarm systems

ADI ADDED VALUE

In Brief

• Euralarm has welcomed AddSecure as a new member. The provider of secure IoT connectivity and end-to-end solutions will become a member of the Euralarm Security Section.

• Digital Barriers has announced that its AIbased video compression software EdgeVis is to be incorporated into redeployable surveillance solutions from Sunstone Systems.

• CLD has announced it has acquired 100% of the shares in Cova Security Gates (CSG), in a multimillion-pound buy-out.

• Secure Logiq and Ivideon have announce a strategic partnership aimed at enhancing cooperation and delivering video surveillance capabilities.

Rising tool theft concerns

HUNDREDS OF tradespeople gathered in Parliament Square recently calling for stricter enforcement of laws to prevent theft and resale of tools. Organised by Trades United, a group advocating for industry interests, the demonstration aimed to highlight the growing problem of tool theft, affecting both London and the wider UK.

Statistics show that over the past six years, more than 44,500 incidents of tool theft have been reported across the

UK, yet despite this figure, Trades United accuses the government of failing to take adequate action to address the issue.

A recent report, collated by Herts Tools revealed that thefts in the capital increased by 111% from January 2021 to October 2022 and that 70% of all London boroughs saw a rise in tool theft during this period.

Stefano Lobban, Director at Herts Tools, said: “It’s disappointing to see that the

tool theft epidemic is getting worse in London. It’s not surprising to see that highprice items such as powered hand tools are still the most sought-after by thieves. Amid the ongoing cost of living crisis, the trade for secondhand (and potentially stolen) tools is booming, tempting more people into stealing tools. We’re urging those across all trades to doublecheck they have theft security measures in place, to avoid falling victim to crime.”

Milestone Systems merges with Arcules

MILESTONE SYSTEMS has announced that it has merged with the cloud-based video surveillance solutions provider Arcules.

The merger brings together Milestone and Arcules’ capabilities within video management software (VMS), video analytics and Video Surveillance as a Service (VSaaS), providing a complete video technology offering.

With the VSaaS market predicted to experience exponential growth while AI is creating new possibilities, by adding Arcules to Milestone’s product line, the merger combines video management with the agility and scalability

of the cloud and promise of leveraging AI and combining forces is a step towards advancements in the VSaaS market.

Thomas Jensen, CEO of Milestone Systems, said: “Milestone and Arcules have a strong existing partnership and a common DNA. By uniting and working as one, we can provide an offering that suits many different needs and gives customers greater freedom of choice. As one company, we will shape the future of open platform video technology.”

The merger is scheduled to be finalised by the end of 2024.

Thomas Jensen, Milestone and Andreas Pettersson, Arcules

Distributor of Choice for Security, Fire and AV

Serage UK agrees Welsh distribution deal

SERAGE UK has announced that TBT Security, based in Pontyclun and serving Wales and the South of England, has become an official distributor of Serage CCTV products. This strategic partnership will enhance the Serage brand and installer network in the southern region.

Installers will now benefit from local stock availability, technical support, workshops and other Serage-approved installer benefits via TBT Security.

Sam Cherri, managing director of Serage, said: “We are excited for this partnership that will strengthen our relationship with installers,

providing them with the local support and resources they need.”

Paul James of TBT Security added: “We are thrilled to join forces with Serage UK as an official distributor. This partnership is a significant step towards mutual growth and success. We eagerly anticipate the new opportunities this collaboration will bring.”

Access control power outage concerns

RECENT NEWS reports of power outages at a UK airport have highlighted the need for effective access control solutions that maintain security even when the power supply is disrupted.

Steve Wintle, Head of Critical Infrastructure at Abloy UK, explains: “We cannot stress enough the importance of building in security and safety resilience within national infrastructure, particularly when it comes to areas such as access control.

“Even in cases where emergency back-up energy supplies are available via generators, the resultant power surges can cause not only chaos in the short term, but also long-term damage too.

“When power is restored, singular or multiple surges can cause damage to the physical infrastructure, which can then require extensive

repair by engineers to become operational again. However, there are solutions that remain operational even during these types of incidents.

“Airports are a vital part of our critical infrastructure, and service resilience is crucial. The recent power outages at a UK airport and the subsequent disruption have highlighted the need for better standards in security and access control provisions.

“With solutions available to mitigate risks and ensure continuation of services, now is the time to invest in effective reliable systems that are both scalable and flexible too.”

APPOINTMENTS

DYLAN POSTANCE

ECLIPSE DIGITAL Solutions has announced the appointment of new project manager Dylan Postance. Dylan brings a wealth of expertise to the company having spent all his working life in the security industry. After initially entering the sector as an installation engineer, Dylan progressed to commissioning engineer and design engineer roles. His experience working with clients including CNI sites, universities, National Grid, HM Prisons among others quickly saw him rise to senior project engineer and project manager positions.

LAURA RAVEN

ZITKO GROUP has announced the promotion of Laura Raven to the position of managing director, UK. Laura’s new role will see Zitko’s technical division move under her leadership and allow for closer working partnerships across the company divisions in the UK.

Zitko Group CEO and founder, George Zitko, said: “I am absolutely delighted to officially confirm Laura’s promotion to Managing Director, UK for Zitko Group. Having joined our team six years ago, she’s progressed through the business from resourcing and consulting through to team and divisional leadership.”

RYAN LUNN

RYAN LUNN has joined Western Business Media as commercial head for both Professional Security Installer and Security Matters magazines.

Ryan is well known in the security industry as he has two decades of experience working across a variety of events and publications in the sector.

PETER MITA

DURING THE 2024 General Assembly of Euralarm in Prague, the members chose Peter Mita as new President of Euralarm. He succeeds Jon Könz who was President for the past three years. Peter Mita is Southern Europe Commercial leader of Honeywell Fire.

The General Assembly also elected Christian Schmitz (Honeywell) as chair of the Fire section, Brian Cunningham (Drax 360) as vice chair of the Services section, Victoria Ferrera Lopez (Verisure) as chair of the Advocacy Committee and Rodger Reiswig (JCI) as chair of the Horizontal Compliance Committee.

ANDY FURNESS

ERA HAS appointed a new manufacturing manager. Andy Furness, who brings with him over 15 years’ experience in the manufacturing and construction industry, will be overseeing the manufacturing process on a range of ERA’s mechanical products, including custom projects. Managing a team of 35 within ERA’s manufacturing facility, based in the West Midlands, Andy will play a pivotal role in optimising production efficiency, maintaining quality standards, and implementing solutions to enhance manufacturing processes.

He joins to oversee sales for PSi and Security Matters in print, digital, live events and awards. David Lewis becomes key account manager for Professional Security Installer and he will continue to look after the key accounts on PSi that he has done for 20+ years.

ADI ADDED VALUE

PRODUCT TEST

WHAT’S IN THE BOX?

• Dome camera

• Plug-in PSU and extension lead

• RJ45 connector cover

• Quick setup guide with QR code

• Screws & fixings and RJ45 cover

The Ezviz C8c is promoted as a “Smart Home” device and is available as this 1080p, 2MP version or as a slightly more expensive 4MP option. It is based around a 1/2.8” CMOS sensor with a 4mm lens and includes pan and tilt control. AI based human detection with tracking is supported as standard.

GETTING STARTED

The camera is intended for the home user who is familiar with basic app-controlled setup, so is being reviewed here as it may be introduced into security systems by low-cost installers. It is clipped into its mounting bracket, and this can be easily removed for wall or ceiling mounting. A drilling template is provided but the plastic bracket can alternatively be used to space the 4 holes.

With a weight of just under 500 grammes the camera does not present a significant load. It is described as being of Weatherproof Design so may be suitable for outdoor use if in a reasonably protected or covered area, but the plastic case makes it vulnerable to intentional damage. The 12v power supply supports the camera’s 12W maximum demand and the 6m extension lead allows for a run of up to 7.4 metres. Network connectivity is via the flying lead RJ45 connector or internal Wi-Fi connection.

Once powered, the camera runs through a short initialisation phase with the camera panning and tilting to its end

stops for position calibration, before centralising. It is then available for setup and control.

A microSD card slot for up to 512GB cards for local recording, is accessible beneath a removeable cover on the bottom of the camera. This cover includes a reset switch.

CONFIGURATION OPTIONS

At the simplest level the camera is configured by downloading the Android or iOS app from the relevant app-store and following the instruction to add the camera as a device. A QR code on the camera’s base along with a 6-digit

verification code, automates the process and quickly gives access to the live view and simple configuration options for the alarms, video, and audio. Prompts are given to add “Cloud” storage and Device Inspection through free trial periods. This all seems straightforward, however, if you want to add the camera into a conventional NVR then there are a few hurdles to overcome. At first connection to a wired network, the camera did not initially accept a DHCP address, so it was necessary to use network tools such as Wireshark to identify the IP address. The camera does not have an onboard webserver so Ezviz

Ezviz – C8c 1080p

A HOME SYSTEM CAMERA WITH SOME IMPRESSIVE FEATURES, BUT FOR CONVENTIONAL SURVEILLANCE RECORDING IT IS WORTH PAYING THE EXTRA FOR A ROBUST SECURITY SYSTEM CAMERA.

Event – Motion detection setup, HDD Full, Record Schedule.

CCD – Video Param, AWB, Exposure, WDR, Day/Night, Noise Reduction, BLC, PAL/ NTSC, Mirror.

makes available a software tool called Ezviz Studio, this can discover the camera and allows basic setup to be performed. Biilidiiiliid

But, in its supplied state it is quite limited. You must change its configuration file “AppConfig.ini” to add the Local Operation command “Show=1” to gain access to the Advanced configuration menu. Only then can network and advanced features be changed.

Butinitssuppliedstateitisquitelimited

Once the IP address is known the camera could be readily added to an NVR using ONVIF protocol. This allowed pan and tilt control to be actioned from the NVR. Alternatively, although not obviously documented, an RTSP stream is accessible in the format rtsp://[IP address]:554/Streaming/Channels/101 for the main stream and 102 for the sub-stream. A strong password was not enforced.

EZVIZ STUDIO SETTING OPTIONS

The Ezviz Studio software gives more comprehensive configuration options with a menu tree comprising: System – Device information, General, Time, Maintenance, Log and User.

Network – General (Wired), Wi-Fi, Advanced, Ezviz Cloud.

Storage – General (Capacity details), File (Search & Download).

Image – Video & Audio, Image Settings, Video Display.

The main stream can be selected from 4CIF, 720P or 1080P, the sub-stream CIF or 4CIF. NTP time references are supported.

PERFORMANCE

The C8c’s 4mm lens give a viewing angle of 84° H x 44° V. It can be used in a variety of modes from colour to day-night with both infrared and visible light sources on board. The device does not use sliprings so is limited to a pan travel of 350° with tilt of 80°.

Bidirectional audio is provided with an alarm siren capability that can be sent from the app to deter intruders. The white light can be turned on remotely or automatically to help identify scene activity.

Centred above the lens a blue indicator light shows operation and status, but this can be disabled for a more covert appearance. Either side of the lens there are two infrared LEDs near the top and two warm white LEDs lower down.

Beneath the lens is a small microphone opening. A larger loudspeaker aperture is at the rear of the camera but provides ample output for its intended locations.

Nighttime performance is good but of limited range unless additional lighting is available. The two IR illuminators are

given a stated range of 30 metres, but this would be for reflective subjects, with scene illumination nearer to 15 to 20 metres in testing. The warm white illumination gave a slighter smaller range but good colour rendition though with noticeable motion blur.

Detection can be set to Human or Motion. The Human detection prevents nuisance alarms from animals but if all motion is required to be observed then basic motion detection works well and can also be used with the auto-tracking feature. Tracking follows any subject within the scene and after movement ceases or the subject leaves the scene the camera will return to its last manually controlled position or default preset after around 30 seconds.

The app informs the user once movement is detected in the scene and image files from the internal or cloud storage can be replayed on the mobile device for confirmation of activity.

Recorded images are placed on the Micro-SD card in MP4 format but with a container that was not recognised by the standard video players. A player can be downloaded from the Ezviz website as “Media Player Classic Home Cinema” and this allowed file playback.

CONCLUSION

A home system camera with some impressive features, but for conventional surveillance recording it is worth paying the extra for a robust security system camera.

SECURITY ON SOCIAL MEDIA

A look at what’s been happening on PSI’s Instagram feed this month (apart from all the sport...)

@psimagazine

EDITOR’S CHOICE

The security industry is busy and complex, so it’s easy to miss new products and services as they get lost in day-to-day activities. Here are a few recent launches that caught our eye.

Smart handle allows keyless access

THE ERA Protect Smart Universal Handle is a keyless smart solution offering multiple access methods including fingerprint recognition for up to 50 users, one touch unlock with the ERA Smart Home app, and instant access using the encrypted key card.

Thermal camera range with AI advantages Corner camera with high impact rating

HANWHA VISION has unveiled its new bispectrum radiometric thermal AI cameras. The TNM-C3620TDR/ C3622TDR cameras serve as compact indoor models and feature QVGA resolution on the thermal lens and 2MP on the visible sensor, while the TNMC4940TDR/C4942TDR outdoor models combine VGA thermal and 4K video. The range features AI analytics for object detection, and temperature monitoring

between -20°C and 130°C. The outdoor models are suited to perimeter protection and can alert operators to potential boundary breaches. The thermal lens can identify potential perimeter breaches across sites by detecting body heat signature, while the visual lens identifies and classifies objects. The cameras can also be used for traffic monitoring — alerting to stopped traffic that may signal a road accident or congestion. hanwhavision.eu

For convenient access control, the handle can also be unlocked remotely via the Wi-Fi Connection Hub and in instances where family friends or tradespeople may need to be granted access, e-keys can be sent directly through the ERA Smart Home app. Homeowners can control, track and revoke access while a Smart Report feature in the app also provides insights into security activity and system performance. eraeverywhere.com

i-PRO HAS announced the AI-enabled Corner Camera, a stainless steel IK11 compliant camera able to withstand a 70 Joule (70J) impact. The camera’s wide-angle view (131° horizontal, 95° vertical) limits blind spots, providing full room coverage. The sensor provides a ±5° yaw adjustment and a ±5° tilt to further conform to installation requirements. An invisible IR-LED illuminates

up to 15 metres using a 940nm wavelength. The stainless-steel body exceeds an equivalent IK11+ impact rating, any attempt to tamper with the camera, from impacts to opening the case, instantly sends an alarm to operators. The Corner Camera measures 197x139x126 mm (7.76×5.47×4.96 inches) and has a dynamic range of 132 dB. i-pro.com

Adjustable audio for zones

Bosch has unveiled the PRA-WCP wall control panel, a compact, IP-networked wall control panel with a 4.5 cm (1.77”) colour TFT display and a single-knob rotary/ push encoder. This design allows personnel to adjust the

and select the audio source for a specific zone.

The panel simplifies the installation process with its PoE (Power over Ethernet) capability, making it a straightforward addition to both EU and US standard wall-mount boxes. It also

front covers in white and black,

Easy access in harsh conditions

HID HAS announced the availability of the new HID Signo Mechanical Keypad Reader 40T, for harsh and challenging environments where the weather is wet or cold and visibility is low. The new reader has an IP-65 rated construction along with a traditional

mechanical push button keypad to make it easy to use when wearing gloves or when some users of a building are visually impaired due to low light conditions.

The reader is also digital wallet ready supporting a range of credential

Four imagers capture all the angles

THE VISIX 20MP varifocal surround camera from 3xLogic has four independent imagers capable of manual adjustment that can be positioned to cover virtually any security footprint required. End-users gain the benefit of four separate imagers in a single housing with the ability to pan, tilt, and zoom each sensor

technologies, including HID Mobile Access via native Bluetooth and near field communication (NFC) capability, the new reader supports credentials in Apple Wallet and Google Wallet.

hidglobal.com

individually. It comes with audio and alarm capabilities, remote zoom, WDR, and IR.

Additional coverage can be gained by centre positioning a lens. This can be particularly effective in corner mount use cases where not only side views are needed but also directly below. 3xlogic.com

Door entry monitor enables

VIDEX SECURITY has announced its new Klass Monitor which integrates with systems including building and home automation, third-party CCTV picture-in-picture, antiintrusion, full video and speech intercommunication and access control.

Built on standard IP protocols, the monitor boasts features including a proximity and light sensor for automatic screen activation

and adjustment, both of which can also trigger automations with third-party systems. The picture-in-picture integration enables a real-time, multiangle view of any desired entryway, allowing for a safe and secure method of guest entry. All functionalities can be controlled through the Videx App, which mirrors the intercom’s interface. videxuk.com

You’re welcome to handle the equipment and discover the most suitable solutions for your CCTV requirements. Our expert technical team will be happy to help with any questions you might have.

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Explore contemporary CCTV system design and installation, including cutting-edge features like ANPR, face detection and integration with Google & Alexa. Corporate training options are also available.

CAN I HAVE A WORD PM?

What would you ask the new government to do to improve the future of the UK security sector?

If you had the ear of Sir Keir Starmer for ten minutes, what would you ask him to do to benefit installers, manufacturers and distributors of professional security technology? Is there any red tape you would like to see removed to promote security business and growth? Can the government help in attracting talent to the industry? The PSI Panel reveals the answers:

Nigel Taylor – Assa Abloy

To enhance the future of the UK security sector, the new government needs to prioritise several critical initiatives. At our core, implementing stricter regulations for locksmiths and security installers is essential. This has been a campaign of the Master Locksmith Association for some time. Only by requiring registration and regulation of all practitioners in these fields can we ensure higher standards of professionalism and competence, enhancing overall security across the UK.

Investment in cybersecurity infrastructure and training is equally crucial. With cyber threats becoming increasingly sophisticated, increased funding and resources are necessary to protect sensitive data and digital systems across public and private sectors. This investment will bolster cybersecurity measures, safeguarding against potential breaches and ensuring robust defence mechanisms are in place. Encouraging the adoption of advanced technologies such as artificial intelligence

and biometric systems. These innovations can significantly enhance security effectiveness while respecting individual privacy. Establishing clear guidelines and regulations for their ethical use and deployment will be essential to maximise their benefits.

Continuing public awareness campaigns play a pivotal role in educating citizens on best practices for property security. Promoting the use of high-quality patented locking mechanisms that meet industry standards, security lighting, and other preventive measures can effectively deter theft and intrusion, contributing to community safety.

Integrating Crime Prevention Through Environmental Design (CPTED) principles into urban planning is crucial. Improving street lighting, creating secure parking facilities, and designing public spaces that discourage criminal activities will enhance community safety and security.

Developing real-time alert systems on a 24 / 7 basis to notify businesses and citizens about thefts and suspicious activities in their vicinity will empower individuals to take immediate preventive actions, enhancing overall security responsiveness.

Providing grants and incentives for research and development in theft prevention technologies and strategies will foster innovation within the security sector. Collaboration between academia, our industry and government bodies will drive forward-thinking solutions to address emerging security challenges effectively.

By advocating even for some of these initiatives, the new government can demonstrate its clear contribution to a safer and more resilient security environment in the UK, benefiting homeowners, businessesand communities nationwide.

Deane Sales & Paul Rosenthal – Amthal

it is imperative to drive change within the UK from both a fire safety and security perspective.

Our urgent priority would be to implement much stricter consequences, fines and penalties for non-compliance with the latest fire safety legislation. Tragedies such as Grenfell and its repercussions have highlighted the critical need for rigorous enforcement and accountability.

We must make sure we are doing everything we can to ensure it can never happen again. Businesses and individuals actively adhering to fire safety regulations will not only save lives but also foster a culture of responsibility and vigilance.

The fast-emerging integration of AI and machine learning in fire safety systems requires clear and robust guidance. These technologies have the potential to revolutionise early detection and response mechanisms, but their implementation must be regulated to ensure reliability and effectiveness.

The government should develop comprehensive standards and frameworks to guide the safe and ethical use of AI in fire safety, and

arguably in security, promoting innovation while safeguarding public welfare.

From a broader security perspective, we have the opportunity following Brexit to encourage domestic manufacturing and technology development.

Raising awareness of investment in UK research and development is not only something to be proud of but also helps with our sustainability credentials and reducing carbon within our industry. Working together and partnerships formed within the UK demonstrate what can be achieved.

Whilst the groundwork has been done to achieve these objectives, we have a duty of care and responsibility to step up to ensure legislation is upheld and has the impact for which it is intended.

We also need to establish an investment route to apprenticeships, training programs and professional development to enable a skilled workforce that understands its responsibilities in both fire safety and security. One that remains adaptable in utilising new technologies and adhering to evolving standards.

Chris Edwards – CIE-Group

I’m delighted to see that the Terrorism (Protection of Premises) Bill, also known as Martyn’s Law, has been included in the King’s Speech. One of the challenges that can arise during governmental transitions is stalled legislation. So, it is great to see that Martyn’s Law is one of the 39 bills that the government plans to pass in the next parliamentary session.

Martyn’s Law has significant implications for the security industry, particularly event management. The law aims to strengthen security and preparedness by requiring those responsible for specific venues and events to consider terrorist threats and develop response plans.

The initiative stems from the tireless efforts of Figen Murray OBE. Following the tragic loss of her son, Martyn Hett, one of the 22 victims of the 2017 Manchester Arena attack, Murray made it her mission to advocate for change. She has tirelessly campaigned for legislation that compels venues and

events to implement stricter security measures to safeguard the public from terrorism.

I had the pleasure of interviewing Figen Murray at The Security Event in 2023. Her passion for Martyn’s Law was clear as she spoke about its importance: “Martyn’s Law isn’t going to stop terrorism, but common-sense security, and making sure venues are doing all they can to keep people safe, could mean fewer suffer what the families of Manchester and I have had to endure.”

Martyn’s Law represents a significant positive step for security in the UK. By mandating improved preparedness and mitigation measures, the law directly enhances public protection from terrorist attacks. As such, venues will be better equipped to handle such situations thanks to a focus on improved readiness and response plans. We at CIE-Group are pleased the new government is on-board with this

crucial legislation and look forward to supporting organisations in meeting its requirements.

Ric Martin – Pinnacle Systems

The security sector is constantly evolving. And within this, its future is rooted in nurturing innovation and supporting the development and implementation of advanced security technologies.

These can embed the benefits of cloud-based platforms, integration, wireless and the latest AI and machine learning opportunities, all working to the potential of revolutionising how we present security.

The key to success is research and development, ensuring such technology is utilised to surge forward with threat detection, safely.

The new Government has a vested interest in these opportunities and we would urge innovation grants to be more readily available. Simplifying the application process to make them more accessible to a diverse range of companies.

This would allow more businesses to contribute innovative solutions to the security sector. And the understanding would be sector-specific and right from the initial design and specification

through the intricacies of installation, to maintenance and monitoring.

Each has its unique requirements where the Government has the opportunity to invest and offer to help with the costs of creating such best-in-class security technology.

Further encouraging the adoption of integrated security technology is vital. Developing and promoting industry standards and certification programs would define and ensure best practices, facilitating interoperability and effectiveness.

Promoting collaboration and knowledge sharing within the industry is equally important. Supporting industry-specific forums, conferences, and workshops would provide valuable opportunities for professionals to share knowledge, discuss challenges, and collaborate on innovative solutions.

Establishing and funding research

Jamie Barnfield – IDIS Europe

There’s a lot in the new government’s in-tray but it was good to see security and crime prevention featuring prominently in the King’s Speech.

I was pleased that legislation is being planned to tackle problems that many IDIS customers worry about - issues including shoplifting, assaults on shop workers, the availability of weapons such as ‘ninja’ swords, drink spiking, and violence against women and girls. And it’s great that the unfinished business of ‘Martyn’s Law’ will be taken forward.

I’d like to see all engineers who install larger commercial surveillance systems being trained and certified to a specified standard – Dubai’s SIRA provides a good model. This would help to prevent the cybersecurity vulnerabilities and unnecessary glitches that can creep in at the installation stage. Often manufacturers and value-added resellers find themselves blamed for product and software faults, when poor installation and configuration practice can be the real cause. Having compulsory standards for CCTV

installation would be good news for bona fide integrators and ensure better results for end-users.

I think now is the time to ban poor quality tech with known cyber vulnerabilities from public sector applications, beyond just the ‘sensitive sites on the central government estate’ where it’s currently prohibited. There are affordable alternative camera technologies that don’t pose risks, and when it comes to security a precautionary approach is always safest.

I’d also like to see measures to encourage the adoption of AI-powered video surveillance. This would align with the government’s mission to improve productivity and economic growth. Right across the economy there are huge benefits to be gained from AI

and development hubs focused on security technology would further encourage collaboration between academia, technical industry experts, and government agencies, fostering an environment of continuous innovation. By adopting these measures, the new government can significantly strengthen the UK’s profile on research and development in the security sector, ensuring it remains resilient and capable of addressing current and future threats with the latest smart technology.

video, but we need to improve public understanding, allay fears around privacy, and AI generally that are often based on misconceptions. AI video should be recognised as positive enabler for economic growth and productivity.

Pip Courcoux – Abloy UK

Cyber security would be my focus. In 2024 we have seen the Product Security and Telecommunications Infrastructure regime (PSTI) come into force in the UK. Whereas in the EU, the NIS2 Directive is causing significant moves on ensuring the security of data within commercial premises, and also across Europe we soon have the Cyber Resilience Act (CRA).

The PSTI is currently the only one that applies to the UK, and although this is a great first step, it only really goes as far as Smart Home products, which is not relevant to Commercial and Enterprise solutions.

With a lack of clarity in the cyber legislation space, I believe there is room for cheap, unsafe and unsecure products to get into our marketplace. With this in mind, what plans do the new Government have to follow NIS2 in Europe and improve the mandatory cyber security of business operating in the UK?

I would also ask when we will see Martyn’s Law, and, when we do, how they plan to actually invoke change. In 2013, the Construction Products Regulation came into effect ensuring CE marked construction products and life safety on emergency, panic and/or fire door applications. Yet, over 10 years later, there are still thousands of non-compliant doors.

There is still a long way to go in terms of education. Why spend all the time, money

Francesca Boeris & Steve Riley – Comelit-PAC

To improve the future of the UK security sector, we urge the new government to address the pressing issue of the industry’s current lack of skilled workers.

This shortage poses a significant challenge to maintaining the high standards of safety and security our community’s demand. To tackle this, we believe there are several key actions the government can undertake.

We believe an investment in Apprenticeships is crucial as the security sector requires a steady influx of welltrained professionals.

Provide Apprenticeships access to a formal NVQ apprenticeship programme in our security industry to offer a viable pathway for individuals to gain the necessary skills and experience.

We advocate for the government to provide larger tax breaks to companies that invest in apprenticeships. These incentives would encourage more businesses to participate in apprenticeship programs, expanding the talent pool and ensuring that the sector can meet future demands.

Further investment in training infrastructure is crucial. Establishing more recognised and approved modern apprenticeship programs

would standardise the quality of training across the industry. This should include developing training facilities and curricula aligned with the latest technological advancements and industry standards. By doing so, we can ensure apprentices receive comprehensive and relevant training, equipping them with the skills needed to excel in their roles.

The government should also consider partnerships with industry stakeholders to identify the specific skills gaps and training needs within the security sector. Collaborative efforts will ensure training programs are tailored to the evolving demands of the industry, leading to a more skilled and competent workforce.

Addressing the skilled worker shortage through increased investment in apprenticeships and training infrastructure is essential for the future of the UK security sector. By implementing these measures, the government can help secure a robust and resilient security industry, capable of protecting the nation against advancing physical and cyber threats.

and effort on the legislations themselves if the education, institutes and mechanisms do not exist to make sure people know?

What can the Government do to ensure the effectiveness of the legislations they fight for?

Sam Cherri –Serage UK

We are prepared to assemble products here in the UK so that we can promote products with a stamp of “Made in the UK” but in order to do this we need help from the government. Guidelines and support outlining what would qualify domestically built technology for being “Made in the UK” such as the percentage of the product’s components that need to actually be made in the UK. How much of the production needs to be in the UK? It would be good to know just how in-depth the whole process needs to go to meet the relevant criteria for the description to be valid. Also, financial support or incentives to achieve this should be forthcoming from the government as it could open new markets, not just here in the UK but also on the international level, where more and more markets would welcome a “Made in the UK” brand even at a premium price, which would increase UK exports and boost the country’s economy.

Choose

STEP

Choose

Choice

Discover the impact of AI on surveillance through this Zip IP CCTV kit example, which includes four Zip NiteDevil® cameras and a Zip NVR.

Key AI features showcased here include Perimeter Intrusion, which effectively secures the premises against unauthorised visitors.

Additionally, People Recognition and Counting provide accurate occupancy data, enabling the monitoring of expected visitors, such as much-awaited pizza deliveries or customers.

The AI Auto Vehicle Recognition ensures selective access control by granting entry to recognised drivers or ensuring the necessary checks are carried out.

Combining the many AI features of both cameras and NVR, System Q offers an all-inclusive, sizable range of Zip IP kits.

MEET THE WINNERS!

Warren Weir at Luton Hoo was the venue for the PSi Premier Awards 2024 Dinner. Here we reveal the companies and products that UK security installers voted winners in this year’s campaign

The glorious Warren Weir at Luton Hoo was a buzz of excitement in July as the winners of this year’s awards campaign were announced by guest speaker, snooker legend Steve Davis, Western Business Media director Mark Sennett and former PSI MD Mark Quittenton, followed by a casino night sponsored by Nimans. And so, without further ado, let us now reveal the winners:

CCTV PRODUCT OF THE YEAR 2024

Hikvision - ProSeries ColorVu

Hikvision has further developed ColorVu technology, combining it with other advanced technologies, like panoramic, varifocal, 4K, AI, and more. A large aperture, adjustable lighting modes, and other refined technologies bring new features to the Pro-Series ColorVu cameras, which render colour imaging even in low-light conditions.

SOFTWARE PRODUCT OF THE YEAR 2024

i-PRO – Active Guard

With the combination of i-PRO camera and deep learning technology, users can quickly search for images from attribute information of people and vehicles with the Active Guard intelligent search application. It supports the number of

attributes of people and vehicles in the top class of the surveillance industry. Edge analytics eliminates the need for expensive analysis servers.

TECHNOLOGY INNOVATION OF THE YEAR 2024

Hanwha Vision – SolidEDGE

SolidEDGE is the first true serverless cloud-managed surveillance solution with a built-in rugged SSD drive. It records footage in-camera, comes with WAVE VMS pre-installed and one WAVE pro license. Integrates with five additional onsite cameras. SolidEDGE cameras feature a quad-core CPU, a dedicated encoder with 4GB of RAM and an embedded Linux operating system.

TECHNICAL SUPPORT PROVIDER OF THE YEAR AWARD 2024 COP

Installers could vote for any company in this category. COP received the most nominations with one customer commenting: “COP Technical Support really is game changing - available, quick, and using WhatsApp for ease of sharing pictures and videos. It’s like having an additional team member.”

ACCESS CONTROL PRODUCT OF THE YEAR 2024

Ajax Systems - Keypad Touchscreen

Scoring 9/10 in a PSI test, this is a clearly laid out simple to install and setup product with flexible features. The KeyPad TouchScreen Jeweller is an indoor

INTRUDER ALARM PRODUCT OF THE YEAR 2024

Pyronix – Car Defender

CarDefender is a three-axis accelerometer device developed to combat vehicle theft (particularly keyless theft). The device offers a new line of defence to deter intruders by raising the house alarm in the event of an attempted theft. Users are given early warning, allowing them to take action as soon as possible.

unit compatible with Hub 2 and Hub Hybrid controller variants (with firmware OS Malevich 2.16.1 or higher) and the Rex 2 range extender.

DISTRIBUTOR OF THE YEAR AWARD 2024

ADI Global Distribution

Multi-times PSI Award winner ADI Global has over 50 years of experience in the specialist security sector and provides installers with security solutions and bespoke support services to meet the ever-changing demands of the industry. ub2andHub

MANUFACTURER/DISTRIBUTOR TRAINING AWARD

2024

RISCO

RISCO’s installer support service strives to provide security installers with the opportunity to boost their expertise and learn how to increase the efficiency and cost-effectiveness of their commercial and residential projects. The company has recently increased both the size of its team and the accessibility of its training.

Casino winner Darren Figgins of Mitie

Hikvision UK & Ireland is delighted that its Pro Series ColorVu cameras have been voted CCTV Product of the Year by the readers of PSI magazine.

“This award is particularly significant and coveted, as it’s voted for the people who use these products, hands-on, in their day-to-day working lives,” said Hikvision UK & Ireland Marketing Director Justin Hollis. “So winning CCTV Product of the Year means a great deal. It’s a tribute to the work put in by Hikvision’s product development teams, who deliver cutting-edge technologies tailored to the needs of installers and end users.

“We’d like to extend our heartfelt thanks to all those who voted for the Pro Series ColorVu cameras for this award, and to the PSI magazine team for making the awards possible each year,” Hollis said.

Hikvision’s Pro Series ColorVu cameras have been developed to maximise fullcolour night-time and low-light security monitoring. The new models combine ColorVu’s ability to reproduce vivid colour images in dark conditions with other advanced technologies, including panoramic, varifocal, 4K, AI, and more.

Pro Series ColorVu cameras use a large aperture, adjustable lighting modes and the latest Smart Hybrid Light integration to provide sharply focused HD images even in total darkness. The effect of combining ColorVu with these other technologies is to offer a powerful, flexible security experience, suitable for almost any setting.

The cameras’ F1.0 Super Aperture and advanced sensor ensure excellent colour imaging in ultra-low light, while the super confocal lens has been designed with precision at the micron level, which allows for master-level focus and long-lasting, high-definition images.

Three hybrid lighting modes offer full colour, black & white IR, or smart motiontriggered colour imaging to adapt to the needs of any given environment. In Smart mode, the camera maintains infrared illumination until an event triggers colour imaging, to capture critical details.

CCTV PRODUCT OF THE YEAR 2024

pioneering pixel-level image registration technology with Hikvision’s image fusion algorithm to stitch together a 180-degree horizontal field of view, delivering brilliant and seamless panoramas with greater detail. Wide-area security footage helps improve situational awareness and reduces the amount of cameras required for comprehensive monitoring, aiding cost efficiency.

Varifocal cameras can change the camera’s focal length according to the scene’s requirements, and the fixed F1.0 large aperture guarantees image brightness while the camera zooms in or out.

Combining ColorVu technology with AcuSense-powered Motion Detection

2.0 allows cameras to distinguish human beings and vehicles from other objects in any given environment, focusing on real security threats, and enabling efficient video searches. Models equipped with Live Guard deter trespassers with visual and auditory warnings while sending notifications to users remotely.

“WINNING CCTV PRODUCT OF THE YEAR MEANS A GREAT DEAL. IT’S A TRIBUTE TO THE WORK PUT IN BY HIKVISION’S PRODUCT DEVELOPMENT TEAMS, WHO DELIVER CUTTING-EDGE TECHNOLOGIES TAILORED TO THE NEEDS OF INSTALLERS AND END USERS”

Panoramic cameras with ColorVu harness

This year, Hikvision scooped the coveted CCTV Product of the Year Award

Pyronix CarDefender wins Intruder Alarm Product of the Year 2024

We are proud to announce that the Pyronix CarDefender has been named Intruder Alarm Product of the Year 2024 at the recent PSI Premier Awards. Such an important award is a true honour, especially when it comes as a result of votes and nominations from installers, integrators and other industry professionals.

The launch of the CarDefender in early 2023 marked a shift in industry methods for protecting vehicles. With easy attachment to the steering wheel so that the device can then link the vehicle – whether a car or van, or even a bike or motorbike, using its handlebar –to the home’s existing security system, the CarDefender allows installers to extend the home’s bubble of protection from the four walls to include vehicles.

As the original, truly innovative device for the protection of vehicles using home security systems, we believe voters made an excellent choice in selecting the CarDefender as the Alarm Product of the Year.

The CarDefender is designed to prevent vehicle theft, especially keyless thefts, by triggering a home alarm when an attempt is made. This provides users with early warnings, enabling swift action against theft that might have otherwise gone unnoticed.

Its silicone strap acts as both a visual deterrent and a simple way to attach to the vehicle and when in place, with the push of a button, the CarDefender is armed and connected to the home’s control panel. The device’s shock and tilt sensors will then detect any

INTRUDER ALARM PRODUCT OF THE YEAR 2024

movements from would-be thieves, whether that is tampering with the vehicle, entry into the vehicle or movement of the steering wheel. Activation sends a signal to the control panel which will then trigger the home alarm system as well as sending a notification to the homeowner’s smartphone via the HomeControl2.0 app.

We’d like to thank all of those who voted for our products in this year’s PSI Premier Awards and especially, those who voted for the CarDefender. Awards like this one mean so much when they come from the votes of our valued customers. It is even more special to be winning for a second year following the Enforcer V11 – the panel which hosts the CarDefender – winning Intruder Alarm Product of the Year 2023 as a result of industry voting too!

In addition, we would like to thank PSI for hosting a fantastic awards evening which was enjoyed by all who attended. It’s great to be nominated for such an award and to win is even better. We look forward to returning to the event next year and hopefully winning again!

WE’D LIKE TO THANK ALL OF THOSE WHO VOTED FOR OUR PRODUCTS IN THIS YEAR’S PSI PREMIER AWARDS AND ESPECIALLY, THOSE WHO VOTED FOR THE CARDEFENDER. AWARDS LIKE THIS ONE MEAN SO MUCH WHEN THEY COME FROM THE VOTES OF OUR VALUED CUSTOMERS

Richard Lockwood of Pyronix collects the award from Mark Sennett of Western Business Media and snooker legend Steve Davis

Add to every installation quote and maintenance visit

The all new CarDefender

Protects vehicles from theft and intrusion

29% increase year-on-year

Keyless theft 2x more likely 123k reports of car crime 337 average per day

A brand-new solution for vehicle theft detection

ADI Global Distribution UK voted Distributor of the Year by the readers of Professional Security Installer magazine for a record 15th time at its annual awards event.

ADI Global Distribution UK voted Distributor of the Year by the readers of Professional Security Installer magazine for a record 15th time at its annual awards event.

UK and Ireland Country Sales Leader, Roger Boulton said on the award win, “All the team at ADI are thrilled to once again win this award which we never take for granted. This is a fantastic award as it is voted for by the customers and suppliers in the industry. We are proud to accept this award and its testament to the high-level of customer experience the ADI team deliver every day. Thanks go to everyone who this year voted for ADI.”

DISTRIBUTOR OF THE YEAR 2024

As a market leader in distribution of security, fire and AV products our team support over 8,000 customers across the UK and Ireland. This year has seen ADI invest in its branch network with upgraded facilities, enhance its online offering, expand its product offering across all categories and most recently expanding smart technology offerings and distribution capabilities across the residential and commercial markets with the acquisition of Snap One. At ADI we believe in customer choice, which is why we have the largest product assortment and options to ‘buy your way’ whether purchasing online, in branch or via our dedicated Sales Managers. We are also integrated in the UK with a variety of software platforms to help you streamline your business by providing access to real-time pricing and product availability directly within third-party tools, saving businesses time and money.

And ADI continues to drive a customer first philosophy, with first-class service from our experienced and knowledgeable branch and field teams taking you

through the journey from sourcing, product selection, purchasing through to aftersales support. Our in-house projects and technical team provide training, product demonstrations, pre-build and configuration services supporting projects and troubleshooting across the products we distribute. Using our online channel as an ADI customer you get up to the minute stock availability, can manage orders and re-order amongst a host of other features.

Whether your project is a small residential project or a national multi-site, cross category project, ADI can support you with a range of products and services. Whatever your needs ADI has a solution.

Hemant Trivedi, Vice President/ General Manager EMEA, ADI Global Distribution commented, “We are honoured for the UK business to be recognised by public vote by the installers and integrators we service, showcasing ADI’s core value of ‘start with the customer’. We thank all who voted and chose ADI as their distributor of choice for a record 15th time.”

Mark Sennett of PSi and guest speaker Steve Davis present the award to Neil Culff of ADI Global Distribution

Installers have voted i-PRO AI Active Guard video analytics software as the winner of the PSI Premier Award for Software Product of the Year 2024

It is a major honour to have i-PRO AI Active Guard video analytics software win the PSI Premier Award for Software Product of the Year 2024. There is an enormous amount of work that goes into our products to make this kind of success happen, so to receive such recognition, it is a true testament to the effort that goes on behind the scenes.

As an organisation with a rich history, i-PRO lives up to the KAIZEN philosophy of continuous improvement and innovation. This ethos lies at the core of all that we do, and drives the company towards the kind of success we have experienced here with PSI Magazine. A large part of that innovation stems from our open platform, which in itself allows diverse tech partners, integrators and the wider security community to collaborate with us, and bring their unique perspectives to the i-PRO suite of products.

SOFTWARE PRODUCT OF THE YEAR 2024

Hideo Hiraishi, Director, Corporate & Product Planning / EVP of i-PRO EMEA said: “i-PRO is an innovation-driven company, and we are leading the market with our Open AI Platform. AI Active Guard is a key product that embodies our values, and this win means our value is validated by the market.”

AI Active Guard software is an easy-to-install plug-in application that integrates with a variety of well-known VMS systems. It enables serverless advanced video analytics, providing deep insights into a security network and offering a dynamic, flexible approach to any cutting-edge deployment.

Looking beyond innovation and dedicated attention to detail, all i-PRO products adhere to the company’s ultrastrong commitment to cyber security standards. The entire development and lifecycle of each product from concept through to planning, supply chain and firmware updates conform to i-PRO’s cyber governance standards, ensuring that end-users are afforded the highest level of protection in the market. Coupled with i-PRO’s open-edge computing approach, this empowers any customer’s security infrastructure with unprecedented flexibility and efficiency.

“We are thrilled and honoured to have received the PSI Award for SOFTWARE PRODUCT OF THE YEAR 2024 for our i-PRO Active Guard, chosen by the UK security and surveillance community. This recognition highlights our commitment to pioneering AI and open platform solutions, highlighting the added value our Active Guard features in the interaction with main VMS platforms. A big thanks to our talented Japanese software engineers for their outstanding work and to our dedicated UK team for their efforts in promoting Active Guard in the UK market. This achievement underscores Active Guard as a core strength for i-PRO globally, and we couldn’t be prouder,” states Jose Riolobos, SVP, EMEA Region / President of i-PRO EMEA.

The whole i-PRO team would like to extend their gratitude to the partners, customers and prospects who have chosen i-PRO Active Guard and voted for us to win in this category. We’re thrilled to be recognised as your trusted next-generation partner. Your votes inspire us to keep innovating and delivering best-in-class security products and solutions and we’re excited to continue this journey together into the future.

UK Sales Manager, Mike Burton and the i-PRO team pick up the Award from PSi’s Mark Sennett and speaker Steve Davis

UK installers chose Ajax Systems – KeyPad TouchScreen Jeweller as the Access Control Product of the Year Award 2024 winner

For Ajax Systems, the largest developer and manufacturer of security solutions in Europe, it was a great honour to participate in the PSI Premier Award 2024. Our KeyPad TouchScreen Jeweller was named the Access Control Product of the Year, and such recognition from the UK’s professional security community is of huge value to us.

KeyPad TouchScreen Jeweller is a wireless keypad with a responsive 5-inch touchscreen, which seamlessly merges security and smart home device management. The device embodies our signature user-centric approach and ensures an unrivalled experience for both end users and security professionals. The device offers:

• Intuitive touchscreen interface. The Ajax app-like interface with a large touch IPS display simplifies user interactions. System statuses and indications are visible, reducing the risk of mistakes and false alarms.

• Flexible authorization. Authentication is possible via a Tag key fob, Pass card, smartphone, or code. The Pass card and the Tag key fob are equipped with DESFire® chips. There is no need to memorise a code or carry the Pass card around; users can use an alwaysavailable smartphone. Unregistered users, such as visitors or cleaning services, can receive a temporary code to access the selected groups of the facility.

• Automation scenarios. The keypad offers six automation scenarios within a single screen, simplifying the management of light switches, relays, sockets and other automation devices.

• Multi-group management. KeyPad TouchScreen Jeweller enables easy security group management. Users can view and control multiple security groups with a single touch, making arming and disarming various sections of their property effortless.

• Sound notifications. The device also chimes for alarms, delays, and door

ACCESS CONTROL PRODUCT OF THE YEAR 2024

openings, providing users with instant updates on their system’s status.

PSI Premier Award always highlights innovations, which contribute to advancing security technology, and evolving needs of professionals and end users. So, this victory is not only a significant achievement for the Ajax team but also motivation for us to continue developing user-centric solutions that address real-world security challenges.

Ajax Systems extends its sincere thanks to PSI magazine, the voters, and the entire UK security community for this award. Your trust in our products is crucial. Moving forward, we remain committed to listening to end users, collaborating with industry professionals and delivering innovative, high-quality solutions.

“WE’RE HONOURED TO RECEIVE

ONCE AGAIN.

THE PSI PREMIER AWARD

THIS RECOGNITION EMPHASISES OUR STRONG PRESENCE IN THE UK, ONE OF THE KEY MARKETS FOR AJAX SYSTEMS. THE EXPERTISE AND PROFICIENCY OF UK SECURITY PROFESSIONALS HAVE GREATLY CONTRIBUTED TO OUR GROWTH. WE DEEPLY APPRECIATE THEIR ONGOING SUPPORT, ACKNOWLEDGEMENT OF OUR EFFORTS AND TODAY’S VICTORY.”

Dave Tate of Ajax collects the award from PSi director Mark Sennett and guest speaker Steve Davis

THE REAL VALUE OF RELIABLE BATTERIES

Wireless technology in security systems makes reliable batteries more crucial than ever, stresses GS Yuasa

Wireless technology has revolutionised the way intruder alarms and security systems are designed and implemented. New developments have greatly increased the flexibility and scalability of security systems, making them more suitable for a wide range of applications. However, the growth of wireless technology in intruder alarms has also had an impact on the battery requirements of security systems. Wireless sensors and components rely on batteries to power them, and these batteries need to be replaced or recharged more frequently than in traditional wired systems where the battery is only used for backup power.

The control panel in most wireless systems is still mains-powered, so backup systems are incorporated

to automatically switch to a backup battery, such Yuasa’s stalwart NP7-12, if the mains power is lost. This ensures the system remains operational even during a power outage or if the main power is cut.

WHY ARE RELIABLE BATTERIES SO CRUCIAL?

With these advances in technology, the importance of choosing high-quality batteries that offer long life, durability, and dependability is more crucial than ever. YU-Lite batteries exclusively from GS Yuasa provide the ideal solution for these demands.

YU-Lite batteries are engineered to perform. Designed for use in emergency lighting, wireless security, fire, and other industrial applications, the YULite range features NiCd, NiMH and lithium chemistries. Whether you need primary or secondary cell types, single or multiple pack configurations, YU-Lite has the right battery for your needs.

For wireless security systems

especially, YU-Lite batteries ensure consistent, reliable energy to keep your operations running smoothly.

The Alarm System battery range contains non-rechargeable Lithium and rechargeable NiMH options and is specifically designed for use in Hikvision and Pyronix security systems, offering superior performance and longevity.

“While it may be tempting to save money by purchasing cheaper generic batteries, the risks far outweigh the potential savings,” says Jon Pritchard, Sales & Marketing Director for GS Yuasa Battery Sales UK. “Using lower quality products may mean they need to be replaced before a full service interval, leading to additional costs over time as well as the inconvenience of frequent replacement. In addition, they may not perform as well at the critical moment or provide enough power to keep the system running during an extended power outage, rendering it inoperable and putting the security of a premises at risk.”

UNLOCK OPPORTUNITIES WITH AI

Integrators can target projects harnessing the latest AI-powered video analytics, says Jamie Barnfield, Senior Sales Director, IDIS Europe

AI video solutions are becoming more accurate and useful, thanks to the growing power of deep learning engines - and with increasingly reliable tools for detection and verification available to users, this technology is poised to go much further.

Expanding on my input into a recent PSI Panel, it’s important to be realistic about what AI-powered video analytics can do, and to understand what customers want and expect from them.

By focusing on where AI video adds value to projects – and avoiding hype – integrators can create new project opportunities.

And one other point worth remembering - even where customers don’t want or to, or don’t have the budget for AI analytics just yet, there can be a sales advantage in offering a product or smaller solution that solves a specific challenge. This will often provide an easy upgrade route, so that when the time

comes, customers have the assurance that they will be able to add value and adopt the latest AI innovations without having to write-off their existing investment.

AFFORDABLE UPGRADES

In fact, upgrade projects are a key future opportunity for AI. We are already seeing customers looking to gain new value from existing surveillance infrastructure through affordable analytics upgrades and add-ons, as well as investment in entirely new systems.

Cameras that are already in place for security and safety surveillance, are being enhanced with AI boxes or strategically

placed edge AI cameras so that they can avoid false alarms, better perform tasks, and deliver additional, high value benefits.

THE WIDELY USED TOOLS

The most widely-used video analytics tools— in sectors from retail to logistics, hospitality to manufacturing - include people counting; occupancy monitoring; object detection; line-cross detection; heat maps (showing activity patterns in specific locations); face detection; and detection based on trigger events.

With each of these functions AI video can replace manual monitoring, collection, and analysis of data. The big advantage of

EVEN WHERE CUSTOMERS DON’T WANT OR TO, OR DON’T HAVE THE BUDGET FOR AI ANALYTICS JUST YET, THERE CAN BE A SALES ADVANTAGE IN OFFERING A PRODUCT OR

AI is that it can do the job more accurately, and at lower cost, allowing people to be better deployed.

METADATA FOR SPEED

In addition, the metadata captured by AI cameras or devices allows users to speed up forensic search and export of evidential footage.

For busy control rooms, or the many situations where there is no dedicated security operator, quicker search tools – finding people and objects based on defined characteristics - offer a real advantage, cutting the time it takes to investigate incidents from hours to minutes.

NOT JUST SECURITY

Today the uses for AI video go much wider than security. It’s not just risk and loss prevention managers who can be shown the value of AI video – it’s the customer

service directors who want to reduce queuing and waiting times; the operations directors who want to speed up deliveries or optimise staff deployment; or the retail marketing directors who want a better understanding of customer movements around merchandising and special promotions.

VERTICAL MARKET DEMANDS

Here are some of the applications for AI we’ve seen over the last year. These include solutions incorporating edge AI cameras, which can be added to systems thereby making it easy and affordable to target analytics to exactly where they are needed; and easy add-on AI box devices, which allow up to four cameras to be upgraded with the latest analytics functionality. Larger solutions can be upgraded to have AI analytics capability throughout, using the latest enterprise VMS.

• For retail chains, at-a-glance dashboards make it easy to unlock added value from data captured by cameras, for example, measuring sales performance against peaks and troughs of people flow. In branch retail businesses, metrics from people counting, transmitted via VMS - integrated with retail point of sale (POS) or wider ERP solutions, can allow easier analysis of sales turnover and visitor numbers by day, month, and week. Armed with this better understanding, businesses can focus on areas of their operations that have the most potential for improvement, for example staffing levels, training, stock handling, customer service and more.

• In logistics, manufacturing, and industrial settings we see more users wanting to design-in operational resilience. Digitisation, including video analytics, is one of the key enablers. We are seeing increased focus on health and safety across many sectors and intelligent video analytics such as line-cross detection linked to automated PA reminders can provide an extra layer of protection in a wide range of settings. They are

FOR RETAIL CHAINS, AT-A-GLANCE DASHBOARDS MAKE IT EASY

TO UNLOCK ADDED VALUE FROM DATA CAPTURED BY CAMERAS, MEASURING SALES PERFORMANCE AGAINST PEAKS AND TROUGHS OF PEOPLE FLOW

being used to enhance surveillance in locations where people are known to stray and where they are at greater risk, despite warning signs and other measures – leaning over safety barriers for example, standing close to rail platform edges, or crossing into restricted zones where heavy machinery operates. The same automated detection capability can support more effective and rapid intervention if people disregard warnings – and there are several reasons why they might, from complacency, and lack of due attention, a physical disability or mental vulnerability.

• We are also now seeing many applications for AI-video in sterile environments, such as food processing, drug manufacturing, healthcare settings, laboratories, and research facilities. In these settings, tools such as mask-wearing detection that proved their value widely during the pandemic, are now finding routine use helping to enforce hygiene and other health and safety protocols.

• AI is also proving to be a powerful new tool for car park management, with authorised lists for staff parking, and line-cross safety demarcation around non-parking zones and driver blindspots, improving safety. Analytics are enhancing protection against theft of and from vehicles; and they are enabling greater vigilance when pedestrians enter parking areas, for example allowing anti-social behaviour to be spotted more reliably. There are many other potential applications – in fact almost every user of professional standard video surveillance can probably now make use of AI analytics in one form or another. By understanding current AI capabilities, and taking lessons from one sector to another, installers can show customers what’s possible and how they can benefit.

In part two next month, Jamie looks at how to unlock projects, including upgrades and new installations, with practical steps for risk-free adoption of AI video.

PSI GOLF DAY 2024

On the same day of the PSi Premier Awards 2024 Western Business Media hosted the PSi Golf Day at Luton Hoo. Here we report on the sporting prowess on show from installers, manufacturers, distributors and guests

The 7,107 yard long and par 73 course at Luton Hoo offers a harmonious blend of inland links and mature parkland, meandering through the 1,000-acre estate and not one bunker.

The day saw over 80 golfers take part in the competition with a Texas Scramble competition in the morning and a shotgun-start Stableford in the afternoon.

The weather presented no problems for the players and at the end of the

competition there were prizes for the longest drive, nearest the pin, the winner and runner-up in the Stableford tournament and the best team in the Texas Scramble.

The guest speaker for the evening PSI Premier Awards Dinner, the snooker legend Steve Davis (who also played golf on the day), presented the trophies and prizes to the winning golfers at the exclusive Warren Weir venue on the Luton Hoo Estate.

ONCE THE SCORECARDS HAD BEEN SUBMITTED THE WINNERS WERE ANNOUNCED AS:

• Texas Scramble Winning Team (sponsored by Ajax) – Alex Skiba, Frankie Webb, Steve Vickery and Jamie Kosteczko

• Longest Drive (sponsored by Hanwha Vision) – Brad Kenyon

• Nearest the Pin (sponsored by Nimans) – Brad Kenyon

• Stableford Winner (sponsored by ADI) –Bradley Copland

• Stableford Runner-Up (sponsored by Texecom) – Darren Figgins

Thanks to all the matchday sponsors and players, see you next year!

GETTING STARTED WITH PAC JUST GOT A WHOLE LOT EASIER.

Simplify your access control system with our 511 kits, which offer easy quoting for one-door setups. Mount the controller near the door to reduce cable runs and utilise existing IP networks without dedicated RS 485. With one-touch test mode and dedicated inputs for lock, tamper, and fire, our kits provide efficient and straightforward access management.

511 DCi Starter Kit

Our 511 DCi Starter Kits offer an affordable and user-friendly solution that can significantly reduce installation time.

Each kit includes:

• PAC 511 DCi 1 Door Controller complete with lockable metal case, tamper switch and 3 Amp PSU.

• 1 x PAC HF Mullion Reader

• 10x OPS Fobs

• Admin Reader

• Including complimentary Access CentralTM software*

• Quick Start Guide

* for up to 250 doors

511

DCi Expansion Kit

Each PAC 511 DCi Expansion Kit enables an additional door to be managed as part of the same Access Central™ IP network, when used with the 511DCiSKIT.

Each kit includes:

• PAC 511 DCi 1 Door Controller complete with lockable metal case, tamper switch and 3 Amp PSU.

• 1 x PAC HF Mullion Reader

Meet the NSI installer

MEET THE NSI INSTALLER

Security life with Adam Smith of Secure Tech Systems

WHAT ARE YOUR COMPANY’S MAIN BUSINESS ACTIVITIES?

At Secure Tech Systems we provide all type of electronic security systems. We specialise in commercial CCTV, intruder alarms, access control and intercom system integrations. We have also just increased our scope to electronic gates. What emerging technologies do you see shaping the future of the industry?

We seem to be discussing biometric authentication more than ever with our commercial customers. Developments with AI of course continue to emerge, especially in camera technology, with the use of data insights. The use of IOT devices and cloud-based solutions are becoming more popular as our customers start to trust the technology. The enablement of 5G in providing real time data transmission will also play a pivotal role and of course 6G will provide further enhancements.

HOW WILL YOU ADAPT AND STAY AHEAD?

Continually working with our suppliers to understand the latest innovations and staying close to our customers’ requirements, so that we can adapt at the right time.

At STS we work in partnership with our customers, we aren’t simply an installer. We think long term with any new installation or upgrade and provide scalable systems that can grow as our customers businesses expand.

Internally we’re also aware of how the use of AI can improve our processes, helping us to stay ahead in terms of customer experience and indeed satisfaction.

IN WHAT WAYS DOES NSI CERTIFICATION DIFFERENTIATE YOUR COMPANY FROM COMPETITORS AND ENHANCE YOUR CREDIBILITY WITHIN THE INDUSTRY?

NSI accreditation is the most widely recognised mark of approval in our

industry. Being approved members provides evidence that we are professional, trustworthy and fully competent in what we say and do.

How has the rise of smart/home automation technology influenced your business and the services you offer?

Smart home technology is now very common when we visit our residential customers. We are continually striving to keep up with our suppliers’ offerings and will always do our best to find a solution that fits our customer’s requirements, even if it means stepping outside of our usual comfort zone.

IN YOUR OPINION, WHAT IS THE MOST COMMON MISCONCEPTION OR MYTH ABOUT THE SECURITY INDUSTRY?

Many people are under the impression that electronic security systems are expensive and only affordable for large businesses or wealthy individuals. However, this is increasingly untrue. Technology has advanced massively in recent years and competition increased, meaning professional security systems are more affordable and accessible than ever before. Our job is to educate our customers that investing in a professional system will actually provide a saving for them in the long run.

WHAT DO YOU FIND MOST REWARDING ABOUT WORKING IN THE SECURITY INDUSTRY?

Proving peace of mind to our customers is the most rewarding part of what we do. Knowing that the systems and solutions we implement to help to protect individuals, families, and businesses from potential threats is incredibly satisfying. I personally find the sense of contributing to the safety and well-being of others, can be deeply fulfilling. Our customers often express their gratitude for providing the peace of mind that comes with a welldesigned and effective security system.

WE THINK LONG TERM WITH ANY NEW INSTALLATION OR UPGRADE AND PROVIDE SCALABLE SYSTEMS THAT CAN GROW AS OUR CUSTOMERS BUSINESSES EXPAND

Name: Adam Smith

Job title: Managing Director

Time in security/fire: 16 years

Company name: Secure Tech Systems

Location: Maidstone, Kent

HOW DOES YOUR COMPANY APPROACH THE INTEGRATION OF SECURITY SYSTEMS WITH OTHER BUILDING TECHNOLOGIES, SUCH AS IOT AND CLOUD-BASED PLATFORMS?

We approach every job with an open mind and always assess and plan how we are going to integrate our systems with the likes of BMS’s. We ensure that the right technology is chosen to fit our customers operational requirement and will speak directly with manufacturers to ensure seamless integration.

Meet the NSI installer

HOW IS YOUR COMPANY PROACTIVELY PREPARING ITS CUSTOMERS FOR THE UPCOMING PSTN SWITCHOVER TO ALL-IP, AND WHAT STEPS ARE YOU TAKING TO ENSURE A SMOOTH TRANSITION FOR THEM?

Luckily, we don’t currently have any customers that are affected by the PSTN switch over. However, if we are approached by anyone who needs advice, we have a range of IP based products we can offer as a modern solution which can be implemented with minimal disruption.

IN LIGHT OF THE CHALLENGE THE INDUSTRY IS FACING IN ATTRACTING SKILLED ENGINEERS, WHAT STRATEGIES OR INITIATIVES DO YOU BELIEVE ARE MOST EFFECTIVE IN ADDRESSING THIS SHORTAGE?

Apprenticeship schemes! ‘Skills for Security’ has done a great job in recent years putting together courses for young engineers to gain industry knowledge. We are proud to now be working with them in bringing on apprentices for our own business as we grow our engineering team.

CAN YOU SHARE A MEMORABLE SUCCESS STORY OR CLIENT TESTIMONIAL THAT HIGHLIGHTS THE IMPACT OF YOUR COMPANY’S SERVICES ON ENHANCING SAFETY AND SECURITY?

We recently completed a new installation for a business customer at their home address, as they were worried about vehicle theft in their area. We fitted a UNV Tri-guard camera which gives an audible waring if anyone enters a virtual box during night-time hours. We also fitted a Pyronix intruder alarm and supplied a Car Defender, which is a small device that clips to a vehicle steering wheel. Only a few weeks after we fitted the systems, 2 thieves attempted to steel our customers’ car. The Car Defender was triggered by the vibrations of them trying to smash the window and subsequently set of the intruder alarm, deterring the thieved. The CCTV recorded good images of the criminals, which were given to the police. It turns out the individuals were known to them, and subsequently were arrested, so an absolutely fantastic result. Our poor customer was pretty shaken by the incident as she lives alone, however

AFTER WORKING IN THE INDUSTRY FOR 16 YEARS, STARTING MY OWN BUSINESS IN THE FIRST PLACE WAS THE BEST BUSINESS DECISION I HAVE EVER MADE!

she feels even more reassured now that our systems are protecting her and her property in the way she needs.

WHAT HAS BEEN ONE OF THE BEST BUSINESS DECISIONS YOU HAVE EVER MADE?

After working in the industry for 16 years, starting my own business in the first place was the best business decision I have ever made!

It gives me the freedom and flexibility to choose products and design systems, in a cost effective and efficient way. I get immense satisfaction from providing our customers with top level customer service at a fair and reasonable price. On top of this it gives me the flexibility I need to support my wife in raising our young family.

IF YOUR STAFF WERE ASKED WHAT MAKES YOUR COMPANY GREAT TO WORK FOR, WHAT DO YOU THINK THE MAJORITY WOULD SAY?

I asked our sales director, Sarah, to answer this one and this is what she said: “STS has very high standards and therefore our customers are always satisfied, and our staff are happy! Every staff member feels valued and at the same level, from the directors through to the sub-contractors. Employee welfare is always high on the agenda, as we feel employees are the heartbeat of any business.”

MOBILE CCTV SAFETY

Installing temporary CCTV towers? Liam Cornish, Head of Technical Operations at Sunstone Systems looks at equipment and installation standards in mobile CCTV and telecommunications systems

Whilst some may argue that mobile CCTV towers exist outside of the scope of BS.7671 (British Wiring Regulations) I firmly believe that all system designs and installations should adhere to these standards wherever possible. I see all too often equipment and deployments out on sites that are neither electrically nor mechanically safe and we have to ask ourselves how and why they are even leaving the workshop, let alone being deployed in situations where their failure in either respect could have serious consequences.

Good craftsmanship aligns with the whole point of carrying out design risk assessments as to the suitability of a deployment in the first place and you simply cannot, or at least should not, be specifying or deploying equipment if it does not achieve even a basic standard, especially with regards to electrical safety.

ELECTRICAL SAFETY

The vast majority of equipment could be said to fall into the category of ELV >50dc but just because the voltage is reduced it doesn’t mean that if a fault occurs is any less problematic. A huge consequence of DC systems is that they run ‘hot’ so special attention should be paid to cable selection, terminations and the suitability of protective devices such as MCBs, where some brands are not rated for use in DC systems at all. Solar PV cables are a good example where the standard needs to be kept high, this is due to them carrying current for long periods of time especially during the summer months. It should also be noted that in any series linked arrays the combined PV voltage is nearly always greater than 50vdc prior to being rectified by an MPPT.

All cables and protective devices should be selected ideally in accordance with the tabulated values in BS 7671 or following the manufactures instructions. Battery cables in particular and subsequent links and fuse protection must be adequate due to the presence of high currents and their terminations must be suitably rated and fastened, paying particular attention to any specified torque requirements to avoid the risk of loose or undersized terminations leading to fires.

Another issue that often arises is that in an electrical installation is there should

POOR INSTALLATION AS WELL AS INCORRECT SELECTION OF BATTERIES CAN LEAD TO A FIRE RISK, BADLY FASTENED TERMINATIONS BEING A PRIME CANDIDATE FOR FAILURE.

ideally be a single point of isolation. This is sometimes difficult to achieve in a hybrid system where power will be flowing from several sources to run equipment. Measures should be taken as far as reasonably practical to limit the number of isolation points when they are used for emergency switching and should it be required to operate several switches this should be clearly labelled and also highlighted in the O and M manual.

RISK OF FIRE

Poor installation as well as incorrect selection of batteries can lead to a fire risk, badly fastened terminations being a prime candidate for failure. Most battery manufactures will clearly state torque requirements for attaching battery leads and the vast majority supply the correct links and fastenings too. Correct fitting should always be ensured during assembly of a tower but the integrity of its connections should also be periodically checked throughout its service life as part of PPM. The very nature of this equipment being mobile increases the risk of something working loose while its being transported to site, so basic checks should always form part of any deployment before a tower is put into use, they should never just be dropped, turned on and left to it. Flooded cells should only ever be used in enclosures if there is adequate ventilation

duty. These fuel cells and their fuels bring about a whole new set of potential hazards and anybody involved in their installation, use and maintenance must ensure they are correctly fitted and operated.

and this needs carefully specifying for the amount of free air available.

Lithium cells are increasingly used due to their ability to completely recover from deep discharge and there is an added gain in their reduced weight compared to Lead. Problems can arise in that typically their charge parameters are 5-30˚C and it’s the upper limit that can become an issue if charging algorithms are not correctly set to prevent overcharging, especially in the confined space of a cabinet where heat can naturally build up over time. This increase of temperature should be taken into account and methods employed to reduce overheating as much as possible, non-insulated enclosures running PV equipment in particular can reach extremely high internal temperatures during the summer months even in the UK.

Sealed Lead Acid (AGM) cells overcome the main two points above but do bring into scrutiny manual handling operations. Any installation requires careful planning to ensure that should a cell need swapping the operation is a safe as possible.

FUEL CELLS

More and more we are seeing fuel cells, especially methanol being included in CCTV towers. Initially their use was as a form of slave backup to the PV, however now they are very often being used as

FUEL CELLS AND THEIR FUELS BRING ABOUT A WHOLE NEW SET OF POTENTIAL HAZARDS AND ANYBODY INVOLVED IN THEIR INSTALLATION, USE AND MAINTENANCE MUST ENSURE THEY ARE CORRECTLY FITTED AND OPERATED.

Methanol/air mixtures are hazardous to health as well as being potentially explosive with the concentration in air considered to be harmful to health (TWA 200ppm) very much lower than the one which is flammable. This requires that Methanol is only stored and operated in properly rated flasks and drums with appropriate seals and valves, under no circumstances should these be opened to atmosphere, as any contact with the fluid or vapour could have serious consequences. Correct warning signage should be used on any equipment incorporating a fuel cell to warn not only its corrosive effects but also the ability for its vapours to cause serious respiratory problems. Its safe handling is paramount and a risk assessment performed for every situation that requires its use, there is even an argument that the fire brigade should be made aware of any locations where it is in use.

Emergency procedures should be documented and appropriate training on the required response should be given to anybody operating a fuel cell but this should only be an addition to a properly designed and installed unit. The requirements for storage and transportation of the fuel itself must also be taken into account, with non-specialist vehicles not being able to carry more than 330l safely or legally, I wonder how many operators are aware of this? The safe use of Methanol as a fuel should overlap with proper disposal of any waste and the vast majority of containers are not refillable because of the hazards involved in opening a container.

SETTING A HIGH BAR

Personally, I’d like to see all mobile CCTV and telecommunications equipment being required to achieve even just a basic standard of safety and this should start with their assembly and construction. If the same equipment were to be installed in a building it would have to comply with regulations so why not in towers? Currently there’s too many manufacturers and operators just ‘winging it’ and this will only serve to drag down the perception and reputation of the industry. We all have an obligation to our own engineers as well as clients and the general public to manufacture and supply equipment that’s safe to use but it seems as though the industry is waiting for a high-profile accident to force any changes.

Battery cables, links and fuse protection must be adequate due to the presence of high currents and terminations must be rated and fastened

WHY INTEGRATION IS KEY

In today’s business environment, where terms like convergence, synergy, and integration are often overused, installers can highlight the true value of these concepts when they are genuinely applied.

PSI recently spoke to Ric Martin, CEO of Pinnacle Systems to discuss the latest security technologies and why integrating these systems is becoming increasingly essential for effective, comprehensive security. Here are his thoughts: Historically, security system integration primarily involved linking access control and alarm systems, often followed by CCTV systems.

These integrations were typically achieved through complex hard-wired connections, enabling automated responses such as triggering alarms and recording incidents upon detecting security breaches.

The scope of security system integration has since expanded significantly.

The latest security integrations are wireless operations, encompassing both physical security applications and logical security applications, allowing

organisations to manage physical and information security through a unified approach, increasing efficiency and effectiveness.

As executives increasingly recognise the need for comprehensive security measures that protect both physical facilities and information systems, the integration of these diverse security elements is gaining greater acceptance.

BENEFITS OF INTEGRATION

Enhanced security and responseIntegrating different elements of an organisation’s security systems offers several benefits. A comprehensive, integrated approach is less vulnerable to incidents and better equipped to respond when they occur. For example, an integrated access control system can automatically adjust security protocols based on detected threats, such as locking down facilities in response to intrusions. Operational efficiencies - Integration

leads to significant operational efficiencies. When employees use a single credential to access both their physical workspace and computer systems, the number of technical support calls related to forgotten passwords decreases. This not only reduces the burden on IT support staff but also streamlines the user experience.

Unified management - As open-standards software applications become more prevalent, managing an integrated security system through a single interface is increasingly feasible. This consolidation simplifies training, reduces support complexities, and enhances overall system manageability.

One system visibility - The integration of security systems into a single management platform is a significant advancement. Similar to how home security apps offer comprehensive control through a single interface, business security systems are expected to provide seamless control and 24-hour coverage through a unified platform.

FUTURE PROOFING

The efficiency and resource savings enabled by integrated security systems are crucial for optimising operations and reallocating staff and resources where

they are most needed. This adaptability is essential for maintaining high levels of customer satisfaction and operational effectiveness.

Planning for future growth and technological advancements is vital when designing security systems. Without proper planning, systems may quickly become outdated and unable to keep pace with evolving security needs.

For example, we work with integrators and organisations from the initial design stages to listen to integration requirements and build scalable solutions. This type of personalised approach is critical for developing resilient security infrastructures that can adapt to changing demands with minimal disruption.

CLOUD-BASED SOLUTIONS

The value of cloud-based security solutions has become more apparent. The ability to access on-site security systems remotely and respond rapidly to emerging threats or changing environments is key to maintaining robust security.

Centralised cloud-based services, when combined with integrated security approaches, lay the foundation for a more secure future. They enable real-time monitoring, data analytics, and remote management, all of which are essential for proactive security management.

The reality is we are already also seeing the emergency of future-proof AI as an exciting and transformative development. The potential benefits and advancements it brings to security systems – enhancing threat detection, response times, safety and overall system efficiency - makes it a valuable tool for both installers and customers.

NO LONGER A LUXURY

In conclusion, the integration of security

systems is no longer a luxury but a necessity in today’s rapidly evolving security landscape. The benefits of integrated security systems are manifold, including enhanced security and response capabilities, operational efficiencies, and unified management.

As technology continues to advance, the ability to integrate and adapt security systems will be crucial for maintaining effective and comprehensive security measures.

APPLICATIONS

WIRELESS DEVICES PROTECT CONSTRUCTION SITE

THE CONSTRUCTION site at Gamma Immobilien Dresden stores valuable equipment, machinery, and materials, all of which are attractive targets for thieves. Protecting these assets is paramount to avoid significant financial losses and construction delays. However, a large perimeter usually has lots of blind areas.

An Ajax solution was chosen for its coverage (up to 1,700 m) provided by Baseline products; wireless devices can be installed on large-scale sites, ensuring protection across the entire perimeter.

The Hub 2 (4G) Jeweller control panel supports photo verification and serves as a central security system component. Thanks to the Wings communication protocol, CMS operators and users see the first snapshot from the scene nine seconds after the alarm. The hub uses two independent SIM cards (2G, 3G, or LTE) from different providers for communication in any situation.

Buildings constructed from concrete and iron can hinder radio waves, potentially impacting the operation of a wireless security system. To prevent this, MS Alarmanlagen Dresden used the ReX 2 Jeweller radio signal range extenders, which also support photo verification. All the events are transmitted instantly,

even despite the obstacles. Users and the monitoring station receive alarms in ten seconds.

The entire perimeter of the construction site is monitored by the DualCurtain Outdoor Jeweller detectors. Two independent optical systems with narrow viewing angles and flexible settings make it possible to accurately adjust the detection zone, excluding potential sources of false alarms.

The ELSA (Extended Live Signal Analysis) software responds to intruders, filtering out natural interferences. This is especially important at a construction site to prevent false alarms. Also, DualCurtain Outdoor Jeweller recognises attempts to block the view of the detector by painting over it, covering it, placing an obstacle in front of the lens, or otherwise.

MotionCam Outdoor Jeweller detectors provide an additional level of protection. These devices continuously monitor the interior site area, recognising intrusion from the very first steps on the territory and confirming it with an animated series of photos. Visual verification helps to instantly assess the situation, alleviating users’ concerns, and preventing security companies from unnecessary patrol dispatches.

CONTRACT ENSURES FIRE SAFETY

THE APARTMENT development

Britannic Park has entrusted IPL Maintenance Services, an Amthal Group Company, with the task of ensuring compliance with their fire safety systems.

Based in Moseley, Birmingham, the apartments are spread over three blocks, with facilities available to all the residents, including an indoor heated swimming pool, sauna, steam room, gym and a concierge service.

The IPL scope of work includes monthly visual inspections and bi-annual maintenance checks on fire alarms, emergency lights, fire extinguishers, and dry risers. This has to be coordinated with access to each apartment for maintenance checks, ensuring minimal disruption to residents.

Anj Asghar, Estates Manager at Britannic Park says: “Compliance with fire safety legislation for both the Britannic Park estate site and our residents is absolutely critical. Each visit requires meticulous planning and collaboration, to accommodate the varying schedules and special requirements of our residents.”

IPL worked with the estate management team to develop a detailed schedule to outline the maintenance activities for each block and apartment. This is used to communicate to residents in advance, allowing them to prepare for the visits.

As per fire safety legislation, each inspection and maintenance check is documented with attention to detail in a log that is kept and accessible to the authorised estates team to ensure compliance and safety.

SAFEGUARDING RAILWAY STATION APARTMENTS

C-TEC’s BS 5839-6 Grade C domestic fire alarm system Hush Pro is safeguarding a residential development in Milton Keynes.

Located directly above the city’s central railway station and costing over £350M to renovate, Station House has been transformed from a disused office building into a modern complex of 200 stylish glass fronted apartments.

Gallico Systems were awarded the contract to equip the building with life-safety systems. The most important consideration from the client’s point of view was to provide the apartments not only with a high level of fire protection but with a solution

that would prevent false fire alarms - a common occurrence in residential buildings housing multiple occupants.

Specifically designed for flats, apartments and high-rise residential buildings, Hush Pro allows residents to test their own devices, be alerted to system faults and hush any false alarms at the hush button controller within their apartment. A fully monitored BS 5839-6 Grade C system, Hush Pro also integrates with the site’s BS 5839 part 1 landlord system to report any faults back to the fire panel and even allows management to remotely monitor the system.

Paul French, Gallico’s MD said: “The system has been hugely effective in preventing false alarms. We also secured the ongoing maintenance of all the building’s fire systems and can say with absolute confidence that we have had no issues whatsoever.”

KEY-BASED MANAGEMENT FOR PARAMEDICS

THE LONDON Ambulance Service answers more than two million 999 calls and more than two million 111 calls a year and treats 3000 people at the scene or over the phone every day, covering an area of 620 square miles, with over 9,600 staff and volunteers.

Well governed management of access to controlled drugs is essential, especially with the urgent nature of the care they provide, and the magnitude of the estate. Gavin Mooney, Advanced Paramedic Practitioner and Trust Medication Safety Officer at the London Ambulance Service, explains: “Our previous access control system wasn’t meeting our needs, as we had insufficient oversight of who had access to particular lockers or codes for the keys.

“We had to find a way in which paramedics could get access to drugs over a large geographical area, but we also needed to ensure the system was compliant, with auditability for security purposes.”

Abloy UK suggested its PROTEC2 CLIQ system - a key-based access management solution with multiple management options, and security for many access points via a range of wireless locks.

With PROTEC2 CLIQ, each member of staff is issued with an individual key, which can be activated via a wall or computer programming device at the start of a shift, giving access to areas and assets in accordance with their clearance.

Over 4000 keys were issued to London Ambulance Service paramedics, giving traceable access to drug cabinets at multiple stations across the whole estate.

Gavin added: “We had to be sure that the system had no impact on our

response times and no difference in start of shift processes, while still providing the capability to have of oversight of access to medicines – and that’s exactly what the PROTEC2 CLIQ solution by Abloy does.”

HARBOUR SAFETY IMPROVED WITH AI

THE UNIVERSITY of Aalborg, Denmark was recently honoured for advancements in Harbour Safety Technology through a collaborative project with Milestone Systems. Video technology and synthetic datasets deployed in a Danish harbour were recently awarded the Danish Spar Nord Foundation Research Award for

VRS INSTALLED AT DISTRIBUTION CENTRE

BERRY SYSTEMS has completed a Vehicle Restraint System (VRS) project for a supermarket chain distribution centre in Luton.

The Luton distribution centre required a VRS to ensure operational safety, particularly on the mezzanine floor. The key challenges included achieving a 300kN impact rating, integrating safety features with handrails and an anti-climb mesh system, and meeting safety regulations with custom design specifications.

Berry Systems’ solution featured RBI spring steel posts with flexbeam technology, integrated with a custom handrail and anti-climb mesh system. The mesh extensions ensured gaps of less than 30mm, preventing unauthorised access and enhancing overall safety.

The project involved site assessment, custom design and fabrication of VRS components, and installation by Berry Systems’ team.

research into detecting fatal accidents in harbours using Artificial Intelligence (AI)trained models for thermal cameras.

Every year 236,000 people drown around the world. In Denmark, the harbours have witnessed numerous drowning incidents over the years, with 1,647 lives lost between 2001 and 2015. A quarter of these tragedies occurred in the harbours themselves. Identifying a clear need to prevent such accidents, a research team at The University of Aalborg leveraged AI combined with video technology to enhance safety in one of Denmark’s busiest ports, Aalborg Harbor.

The action of people falling into a harbour is a specific activity that cannot be easily, or ethically, replicated in the real world. Volunteers cannot be asked to fall into the water for safety reasons. Using a combination of a test-dummy filled with warm water detectable by thermal cameras and the largest published collection of annotated thermal images,

AI models were trained to promptly detect and alert rescue teams if a person fell into the harbour. The training data was expanded to include wheelchair users, skaters, and bicycle riders, to provide as many scenarios of different people falling as possible for the AI model.

“By knowing the normal behaviour on the waterfront, the model can detect abnormal events such as a person falling off the dock and immediately trigger an alarm. This way, rescue personnel can be called out quickly – even in cases where the accident occurs without witnesses,” explained lead researcher and Ph.D. student, Neelu Madan, The University of Aalborg.

As well as saving lives, Neelu’s research demonstrates the power of synthetic data used to train AI models in scenarios that are difficult or unsafe to replicate in the real world. According to Neelu, the same model has applications in other situations.

ACCESS CONTROL INNER RANGE

PSI Magazine Directory

Units 10-11, Theale Lakes Business Park, Moulden Way, Sulhampstead, Reading, Berkshire RG7 4GB United Kingdom

Tel: +44 845 470 5000 ireurope@innerrange.co.uk www.innerrange.co.uk

ACCESS CONTROL

HID

3 Cae Gwyrold Green Meadow Springs CARDIFF CF157AB United Kingdom

Tel No: +44 29 2052 8500 emeamarketing@hidglobal.com www.hidglobal.com

PSI MAGAZINE DIRECTORY

TO ADVERTISE HERE CONTACT: Tracey Cole 020 8295 8306 tcole@westernbusiness.media

ACCESS CONTROL RBH SECURITY GROUP LTD

F3 Enterprise way, Vale Business Park, Evesham, Worcs WR11 1GS

Tel 01386 425810 Sales.uk@rbh-access.com wwww.rbh-access.com

ACCESS CONTROL GROSVENOR TECHNOLOGY

Unit S, The Fulcrum Centre Vantage Way, Mannings Heath Poole, Dorset BH12 4NU

Tel No: +44 (0)1202 621 700 info@grosvenortechnology.com www.grosvenortechnology.com

DRIVING INNOVATION TO AN AIOT FUTURE DAHUA TECHNOLOGY UK & IRELAND

Quantum, 60 Norden Road, Maidenhead, SL6 4AY

Tel: +44(0)1628 882210 sales.uk@dahuatech.com www.dahuasecurity.com/uk

EXITGUARD®

UNIVERSAL PROTECTION FOR EMERGENCY EXITS

HOYLES

No.1 door alarm offering the perfect solution for security of fire exit doors. Available in keyswitch or keypad versions powered by battery, 12vdc or mains.

UK Manufacturers of high quality, unique, control and security systems supplied worldwide

Tel: +44 (0)1744 886600•sales@hoyles.com•www.hoyles.com

CCTV HANWHA VISION

Heriot House, Heriot Road, Chertsey, Surrey, KT16 9DT

Tel: +44 (0)1932 57 8100 www.hanwhavision.eu hvesecurity@hanwha.com

CCTV HIKVISION

4 The Square, Stockley Park, Uxbridge UB11 1ET United Kingdom

Tel: +44(0)1628 902 140 info.uk@hikvision.com www.hikvision.com

ONE SOLUTION. ONE COMPANY IDIS GLOBAL 1000 Great West Road, Brentford, Middlesex TW8 9HH

Tel: +44(0)203 657 5678 Email: uksales@idisglobal.com wwww.idisglobal.com

RISCO GROUP UK LTD Unit 2, Blueberry Business Park, Kingsway, Rochdale OL16 5DB United Kingdom

Tel: +44 161 6555500 sales@riscogroup.co.uk www.riscogroup.com

QUALITY, RELIABILITY, VISION

SERAGE UK LTD

PSI Magazine Directory

SERAGE, an NDAA-compliant British CCTV equipment brand, established over a decade ago, is trusted for its dedication to quality, reliability, innovation and unwavering support to CCTV installers. Our commitment to excellence is evident in rigorous testing, cutting-edge technology, and innovative solutions. Recognizing installers as the industry backbone, SERAGE provides extensive marketing, technical, and training support. Committed to community-building, we foster collaboration through online forums and workshops.

35-37 Whitton Dene, Hounslow TW3 2JN

Tel: 020 3963 0100

sales@serage.co.uk www.serage.co.uk

EASY & SMART INTERCOM

SOLUTIONS

DNAKE (XIAMEN) INTELLIGENT TECHNOLOGY CO., LTD.

DNAKE is a leading provider of intercom and home automation solutions, specializes in designing and manufacturing innovative and high-quality intercom and smart home products. From its founding in 2005, DNAKE grew from a small business into a large, globally recognized player providing a wide range of intercom and smart home products, including IP-based intercoms, cloud platform, 2-wire intercoms, wireless doorbells, home control panel, smart sensors, and more. Its global footprint has expanded to over 90 countries and regions, with products being utilized across various sectors to enhance security and convenience in everyday life.

No.8, Haijing North 2nd Rd., Xiamen, Fujian Province, China

Tel: +86 592-5705812 sales01@dnake.com www.dnake-global.com

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ADI GLOBAL DISTRIBUTION

Tel: 0161 767 2990 Fax: 0161 767 2999 sales.uk@adiglobal.com

DISTRIBUTION DYNAMIC CCTV

9b / 9c Bowes Road, Riverside Park, Middlesbrough TS2 1LU United Kingdom

Tel: +441642 220166 sales@dynamic-cctv.com www.dynamic-cctv.com

TO ADVERTISE HERE CONTACT: Tracey Cole 020 8295 8306 tcole@westernbusiness.media

WORLD-LEADING MANUFACTURER OF ELECTRONIC SECURITY EQUIPMENT PYRONIX LTD

Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire S66 8QY

Tel: +44(0)1709 700 100 sales@pyronix.com www.pyronix.com

SECURITY YOU CAN TRUST TEXECOM INTRUDER

Bradwood Court, St Crispin Way, Haslingden, Lancs BB4 4PW

Tel: +44(0)1706 212524 sales@texe.com www.texe.com

TECHNICAL RESOURCES LTD

We lead in specialist recruitment for the Fire & Security, Telecoms, and M&E sectors.

With over 20 years of trading, Technical Resources work with the best permanent and contract staff, helping our clients to deliver their services.

Whether it’s permanent, contract, or larger recruitment programs - we deliver the right candidates to our clients. To do this, we have a great team of hard-working recruiters who know that getting recruitment right the first time is key to the success of the businesses we serve and the professionals we find jobs for. What makes us different? We reference check ALL our candidates. The projects you have need to be delivered. So, we will only send you candidates that we have previously used or successfully referenced. This saves you crucial time and ensures successful project delivery.

Concerned about compliance? Quality and compliance is in our DNA. Compliance checks are a key part of our weekly processes. And we don’t stop after placing the candidates with you. We run weekly checks on all contractor timesheets and will check in with you and your contractor too.

Rivermead House, Hamm Moor Lane, Addlestone, Surrey, KT15 2SF 01932 837 777 info@tecres.uk.com www.technicalresources.co.uk

SECURE CONNECTIVITY PROVIDERS

CSL GROUP

T: +44 (0)1895 474474 sales@csl-group.com www.csl-group.com

SECURITY MADE SIMPLE.

PAXTON ACCESS LTD

Paxton House, Home Farm Road, Brighton, BN1 9HU

With nearly 40 years of experience, we design and manufacture market-leading security solutions for a range of buildings. Around 30,000 buildings are secured globally by Paxton products, every year. We utilise the latest technology to provide powerful, yet easy-to-install and use security solutions. Our products are designed for a wide range of sectors including education, healthcare, retail, leisure, commercial, the public sector and more. All our products are manufactured in the UK and are backed by our 5-year guarantee and hassle-free returns policy.

Tel: 01273 811080 support@paxton.co.uk www.paxton-access.com

Our subscription free , unified web-based platform reduces hardware, installation and maintenance costs.