PSI Magazine June 2020

June 2020 – £4.00

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Professional Security Installer

ACCESS CONTROL Entering an age of non-contact?

STADIUM CCTV Matchday safety improved

BETTER BUSINESS Goals for success

PRODUCT TESTS Uniview - NVR308-32E-B

EDITOR’S CHOICE A look at the best new products

A BUNCH OF GOOD IDEAS When technology is driven by consumers

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June 2020 www.psimagazine.co.uk 5 Editorial A recet report has shown that the domestic security market is still largely untapped with over 50% of home without protection

6 Industry news News and events from the security and fire industries

11 Social media What appeared on our Instagram feed this month

12 TESTED - Uniview NVR308-32E-B The NVR is put through its paces by an independent reviewer

16 Editor’s Choice The pick of the latest security products with information from the manufacturers and handy QR codes

19 When two worlds collide Users of professional access control and security systems now expect the same level of functionality and ease of use that they get from their consumer tech

23 Not the time for making contact?

David Orme of IDEX Biometrics ASA says now is the time to say goodbye to fingerprint scanners

25 Better business This month, business expert Jim Rathbone looks at the importance of setting goals to achieve success

Thanks a bunch?

Our expectations of professional technology capabilities and performance has been influenced by our experiences with consumer electronics. So get your thinking caps on...

26 PSI Golf Day 2020 The annual golf day for security installers, distributors and manufacturers is back! Think you can win it?

28 Inside Story

CONTACTS

A closer look at a new product launch and why scalable systems can favour the technology budget

31 Meet the installer We discuss what would be the ultimate security product with NSI approved installers

33 Invacuation protocols What are the essentials for ensuring staff and pupil safety in the event of a lockdown?

37 Tractor boys upgrade defence

EDITOR Andy Clutton Tel: 020 8295 8308 E-mail: andy.clutton@psimagazine.co.uk Twitter: @SecurityDrum DESIGN & PRODUCTION Matt Jarvis Tel: 020 8295 8310 Fax: 0870 4292015 E-mail: matt.jarvis@proactivpubs.co.uk ADVERTISEMENT DIRECTOR David Lewis Tel: 020 8295 8309 Fax: 01322 292295 E-mail: david.lewis@proactivpubs.co.uk

Ipswich Town FC has benefitted from a CCTV upgrade at its home ground

DISPLAY ADVERTISING Paul Amura Tel: 020 8295 8307 Fax: 01322 292295 E-mail: paul.amura@proactivpubs.co.uk

43 Lessons learned

ADMINISTRATION Tracey Cole Tel: 020 8295 8306 Fax: 01322 292295 E-mail: tracey.cole@proactivpubs.co.uk

A look at the implementation of a new assessment and planning policy

49 The PSi Directory Your guide to vendors and service providers

www.psimagazine.co.uk

MANAGING DIRECTOR Mark Quittenton CHAIRMAN Larry O’Leary

PSi QR Codes For easåe of access, some of the items in PSi carry QR codes. Simply scan with your phone to visit relevant websites.

Security-based editorial contributions to PSI are welcomed, and the Editor reserves the right to alter or abridge text prior to publication. The views expressed in PSI are not necessarily those of the publishers.

Editorial and Advertisement Office PRO-ACTIV PUBLICATIONS LTD PO BOX 332 DARTFORD DA1 9FF © Pro-Activ Publications Ltd 2020 All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher.

ISSN: 1360-6476 PSI is currently available for an annual subscription rate of £48 (UK) or £99 (overseas)

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EDITORIAL

Domestic bliss?

If you had a pound for every time you’d heard “challenging times” or “unprecedented times” and the like this year, you’d be quite well off by now. But we always live in “challenging times” of a sort don’t we?

o matter what is going on in the world there is always crime. It’s a sad state of affairs but people really do change their criminal behaviour to suit and exploit disasters, diseases and depressions. Of course, over the years the manner of the crimes has evolved - it’s not really the done thing to take the old school way of toting a shooter down the bank anymore that strikes a note with robbers because computers have given crims all over the globe access to bank accounts and financial details from the comfort of their bedrooms. The chance of getting away with it is not all that bad if you are based in Russia and hacking a UK account. And that is one of the main key factors in a crime happening at all.

Criminals look for opportunity and for a clean getaway which is why two homes next to each other, one with an alarm or CCTV and one without, will most of the time result in the unprotected property being the one that is targeted. Which makes the results of a recent survey all the more interesting (see News this month).

Less than half of UK homes apparently have an alarm fitted and only around a third boasts any CCTV. Quite why homeowners don’t look to protect their most valuable possession is a head scratcher and you may well have stopped doing domestic work because you end up quoting for too many jobs without getting any viable levels of come back on installations of around £600 to protect a house and property worth £200,000 plus.

Any post-lockdown crime stats may end up showing a drop in the numbers of burglaries because people were all at home for the period (so too much chance of getting caught) with activities like vehicle thefts being the crime du jour during Spring 2020.

However, once people start returning to work and houses again become empty during most of the daytime we might well see a rise in the home intruder figures. But it’s not all bad news.

According to the survey there is a demographic of people who are most likely to have domestic protection and fortunately for installers it is the over 60s that are less likely to have a burglar alarm or CCTV camera installed at their property, compared to younger age groups. Hopefully therefore, going forward the public perception of requiring security will be more favourable and the number of UK homes that represent attractive targets to criminals will be on the decline. For the moment though the UK domestic market remains a market with potential.

N

Andy Clutton EDITOR 5

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INDUSTRY NEWS Security Essen event is first 2020 event cancelled

The trade fair Security Essen planned for 22-25 September 2020 has been cancelled due to the developments of the Corona situation. The decision to cancel the fair was taken by Messe Essen in consultation with the partner associations. This means that the next Security Essen will take place at Messe Essen from September 20 to 23, 2022.

Oliver P. Kuhrt, Managing Director of Messe Essen said: "The current dynamic situation and the continuing global travel restrictions unfortunately do not permit serious preparations for the fair. As a result, our exhibitors and visitors and also we as the organisers lack the planning perspective which

Partnership to make Chester a safer place for all

In brief

Following years of collaboration, CSL and Business Insight 3 (BI3) are expanding the partnership to incorporate the growing Business Intelligence market. Solutions such as CSL Router will be supplementing BI3’s offerings to provide secure, reliable and rapidly deployable connectivity.

Amalgamated has officially become 50 years old. In 1970 the company was founded by Geoff Teader in Manchester under the name of ‘Amalgamated Fire Alarm Company’ and in 1993 was renamed ‘Amalgamated Ltd’.

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ATG Access has partnered with Cheshire West and Chester Council to make the city a safer place to visit and live by designing and installing hydraulic bollards at locations in the city centre over the next six months.

The bollards being installed are robust enough to halt vehicles in their tracks, preventing cars and vans from being used as weapons to attack crowded spaces. The bollards would be activated during large scale public events to protect the public, or in response to intelligence or a heightened threat level, and used to mitigate vehicle traffic within the city centre.

Approved vehicles and blue badge holders will continue to have daily access to the city centre once the bollards are deployed, in line with the current traffic regulation order. The project will take place over spring and summer 2020, with the aim to be fully completed by the autumn. Social distancing will be observed by teams carrying out the installation work, which begins during the lockdown period.

While there is no specific threat against the city, the purpose of the project is to use the time when pedestrian footfall is reduced due to lockdown measures to invest in

In Intruder truder

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would have been a prerequisite for the customary professional staging of Security Essen this September.”

"The cancellation of Security Essen 2020 is the result of a prudent and careful evaluation of the current situation which we have undertaken together", adds Norbert Schaaf, Chairman of the Management Board of the Federal Association of Safety Engineering (BHE) and Chairman of the Security Essen Advisory Board.

"Since the majority of our fair participants come to Essen from abroad, we had to act with particular prudence. Due to the unclear worldwide development of the Coronavirus pandemic and the associated uncertain travel planning, there was unfortunately no alternative in the end.”

Chester’s defence and security measures without causing unnecessary disruption to the public. This follows advice from the police and draws on advice from other local authorities across the country to improve the protection of busy urban areas while the public follows Government directives to stay at home.

Iain Moran, director at ATG Access, said: “It’s fantastic to see the city of Chester taking such a proactive stance in using this downtime to further improve public safety during this unprecedented period.”

Councillor Karen Shore, deputy leader of Cheshire West and Chester Council, and cabinet member for Environment, Highways and Strategic Transport, said: “In recent years there have been incidents around the world where terrorists have used vehicles to harm people. By installing this robust equipment in Chester, we are protecting residents and visitors from people intent on using vehicles as a weapon. I can reassure people that there is no specific threat to the city of Chester. But, unfortunately, we are one of many cities around the world having to improve security in the light of new threats to democracy and our way of life. The bollards have been carefully designed to blend into the unique historic heritage of Chester.”

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Bosch IP 3000i cameras. Extend smart video surveillance to general surveilance applications.

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Find out more at boschsecurity.com

EDIT news jun20_v9_PSI_feb15 21/05/2020 17:04 Page 4

Look no further

Home security survey results reveal protection levels According to official crime figures there were 422,870 burglaries carried out in the UK last year. The financial implications of being burgled are clear but perhaps, less obviously, burglary can have a profound effect on victims who often describe it as ‘robbery’ or an ‘invasion’ of their home – expressions that relate to the deep personal impact that burglary can have on someone who experiences it.

To help homeowners protect their property against intrusion, SafeSite Security Solutions launched an online home security assessment comprising a series of questions highlighting common home security vulnerabilities. Data provided by over 200 respondents has been analysed to provide an insight into the nation’s home security habits.

Results show that homeowners in the Midlands are most likely to have security lighting installed and use a spy hole or safety chain on their front door. Residents in the Midlands are also most likely to recognise that they live in a Neighbourhood Watch area, suggesting home security is a concern for residents in this area. Police force data from West Midlands Police, published on UK Crime Stats, supports this showing a steady increase

Conference to focus on the benefits of AI and analytics in video surveillance Global MSC Security has announced the opening of registrations for the Global MSC Security Conference and Exhibition 2020. This year, the event will focus on helping control room operators to realise the potential of artificial intelligence and analytics in video surveillance.

The exhibition opens on Monday 9th November, with the

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in burglary in the six months from August 2019 to January 2020.

The over 60s are the least likely age group to security mark their belongings and 75% of all respondents said property in their sheds and garages was not security marked. 75% of survey respondents said they didn’t have detailed photographs of their valuables either.

56% of UK households do not have a burglar alarm installed at their property while 71% of UK households do not have a CCTV system installed at home. The over 60s are less likely to have a burglar alarm or CCTV camera installed at their property, compared to younger age groups. This suggests that the over 60s may either be less inclined to leave their homes unoccupied or that they feel these types of security systems are unnecessary.

Reassuringly, many property owners are putting protective measures in place, with respondents revealing that 75% of homeowners have indoor or outdoor security lighting, giving the impression someone is always at home.

86% of homeowners keep their front door locked, even when they are at home.

87% of homeowners practice keeping house and car keys out of sight overnight. Despite this, car theft rates in England and Wales have reached an eight-year high. Figures from the Association of British Insurers reveal that a payout for motor vehicle theft is made every eight minutes on average.

The data also showed that over 45s are more likely to live in a Neighbourhood Watch area in the UK compared to younger age groups. Those living in rural counties are more likely to have CCTV installed at their home than those living in metropolitan areas and under 45s are more likely to have CCTV installed at home than older age groups.

Hear an exclusive interview about the data in the May 2020 PSI Security News podcast

conference taking place on Tuesday 10th November 2020, at the Bristol Hotel in Bristol.

Managing Director of Global MSC Security, Derek Maltby said: “This year we will be looking at the latest technologies and trends, providing guidance around what is and isn’t permissible, particularly in reference to facial recognition, and focusing on how we can help operators at the coalface of video surveillance to use these systems to their fullest extent.”

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THE BOTTOM LINE The interview that gets the facts from the top

I N A S S O C I AT I O N W I T H C S L

Euralarm urges postponing end date of the co-existence period for LVD standards The COVID-19 crisis causes a burden for companies that have to finish their testing and certification programs because of standards that will be superseded. Examples are the EN 60950-1:2006 and EN 60065 that are used for conformity testing of fire and security products for the Low Voltage Directive 2014/35/EU. Euralarm therefore urges to postpone the end date of the co-existence period of the EN 609501:2006 and EN 60065 with nine months.

Like others, the fire safety and security industry has to deal with the exceptional circumstances that are caused by the COVID-19 pandemic. The pandemic not only affects the members of Euralarm but also the external resources that work for them such as test houses and notified bodies. As a result of the crisis the available (internal and external) resources are reduced significantly, causing delay and increasing project timescales.

By the end of this year the EN 62368-1 for the safety of electrical and electronic equipment within the field of audio, video, information and communication technology, will come into force. To make sure the existing products will comply with EN 62368-1, many manufacturers have to convert and/or adapt the products.

Because of the COVID-19 crisis manufacturers have already postponed these conversion/adaption projects or are experiencing disruption of the internal testing programs.

Others have been informed that outsourced testing would not be performed according to the planned schedule.

It is therefore quite impossible for manufacturers of fire safety and security products to have all their product portfolio compliant to the EN 62368-1:2014 before the deadline of December 20th, 2020. This date was fixed by the European Commission long before the pandemic started.

In order to allow these companies to finish their testing and certification programs and therefore guarantee that the products will fulfill the essential requirements of the Low Voltage Directive 2014/35/EU (Commission Communication 2018/C 326/02 of 14.09.2018) Euralarm has urged the European Commission to consider postponing the end date of the co-existence period from December 20, 2020 to September 20, 2021.

Check out the PSI Security News podcasts on Spotify The PSI Security News podcasts are available on Spotify, Apple and Castbox along with Spreaker and via the PSI website. Just search for “PSI Security” and you’ll find all of the recordings so far, ready for streaming or download.

www.psimagazine.co.uk

This month Simon Banks talks to Rashid Khan, CEO at Calipsa, providers of cloud-based false alarm reduction solutions.

What benefit does the addition of Calipsa bring to an existing monitored CCTV system?

It is widely reported that an ARC operator reviews 3 alarms every minute on average. However, around 95% of those alarms are false which creates “noise” for operators monitoring hundreds of alarms a day. New technology makes it possible to monitor cameras much more efficiently and intelligently. Calipsa’s False Alarm Filtering Platform uses deep learning to distinguish between true and false alarms. Our software filters out false alarms, which can be caused by lighting, the weather or animals, and only sends true alarms to operators, containing human or vehicle motion. This enables them to focus on reviewing genuine alerts and improving crime prevention. It acts as a preventative measure, reducing alarms by more than 90% and helping identify suspicious activity as it happens.

How important will visual confirmation be for future Intruder installations?

I think visual confirmation is already very important and, in the future, it will become even more so. Businesses are seeing the financial and security benefits of integrated technology and several countries are introducing laws requiring any security alarm to be accompanied by video verification.

Calipsa is a cloud-based platform. Wherever you are, it is possible to integrate our software and monitor your cameras. This means it is ideally set up to allow installers to quickly and easily add a layer of visual verification technology. Plus, compared with physical hardware, it is a much more reliable solution that’s always backed up, and can’t be broken, stolen or tampered with. Despite this, we know technology isn’t foolproof. Our customers contend with high false alarm rates, so they rely on us to help them work more efficiently. If something ever did go wrong at our end, such as an outage, we take full liability.

What challenges have you faced in delivering this to the market and how has this been overcome?

One of our biggest challenges was trust. Security is a risk-averse industry and back in 2018, we were an unknown entity. Nobody wanted to speak to us about our product or test our system, which is tough when you’re just starting out! With the popularity of on-prem, it took time for people to trust a cloud-based system like Calipsa. However, the industry has developed immensely, and new technologies have helped changed perceptions; CSL Router is just one example of the shift towards remote access. The other big challenge was technical. We were all new to the security industry, so it took us nearly a year before our platform was robust enough for commercial deployment. It’s taken time and persistence, but we’re now at a point where we have a product that we’re proud of, a fantastic team and customers who believe in what we do.

What’s next for Calipsa?

Making our platform even better for our customers is an ongoing process.

We regularly release updates to improve our user experience and accuracy.

We’ve also integrated with platforms like Sentinel, webeyeCMS and Immix CS, to make it even easier for our customers to use our services. There’s a need for intelligent video analytics in the market, so at the moment we’re focusing on those businesses who are struggling with false alarms but didn’t know there was a solution out there. Our goal has always been to make the world a safer place with technology.

YOU SAID IT! “Great product from a fantastic company, would highly recommend, first class back up from the tech support team” Warren Parkinson (Illumino Ignis Ltd) – LinkedIn Post – 20th February

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Intruder Detection with Norbain

Expert advice for your intruder requirements Did you know that Norbain have the best stockholding of a wide range of the biggest brands in the Intruder market, including Honeywell, Texecom and Eaton Scantronic to name a few?

Supported by our dedicated Intruder Business Development team, next day and timed deliveries and no quibble returns policy, we’ve got the knowledge, products and service to support your next Intruder project. And because we’re also experts in integrated solutions, we can help advise you on all aspects of CCTV, Access Control and Intruder Detection systems.

Norbain are specialists in CCTV, Access Control, Intruder and Door Entry, so why not get in touch to see how we can support your next project.

info@norbain.com norbain.com 0118 912 5000

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TEST

PRODUCT TEST

he NVR308-32E-B is the 32-channel model of the 308 range that includes 16 and 64 channel variants. It supports up to 12MP recording and has capacity for up to 8 internal hard drives of up to 10TB each. Storage can be configured as RAID 0, 1, 5, 6 or 10. ONVIF support for third-party cameras and de-warping modes for fish-eye camera views. It is a 2U height rack mountable unit with dual HDMI display outputs.

T

What’s in the box?

NVR IEC to UK plug power lead Drive cables Drive mount screws Front rack mounting brackets USB Mouse 8-way connection terminals x4 Remote control Quick-start guide

The NVR can be supplied with or without drives fitted and is provided with eight SATA leads and mounting screws for the full complement 12

Getting started The NVR can be supplied with or without drives fitted and is provided with eight SATA leads and mounting screws for the full complement. This particular model was supplied with a 2TB WD “Purple” drive pre-fitted. Installing or changing drives is straightforward with just two screws holding the top cover in place. Drives are fixed to one of two brackets that cross the width of the chassis with the top bracket allowing its four drives to be fitted without removal. Use of the lower bracket needs the upper bracket to be removed to gain access but this is just held in place by two screws and removes easily. All power connections are pre-wired from the internal PSU. The case houses an enclosed PSU and the single PCB that provides all channel processing and SATA connections to all drives. A side mounted continuous fan draws air across the PCB and this and the PSU fan are relatively quiet in operation.

The unit has two RJ45 network ports, both 1Gb/s capable. Two HDMI ports, a BNC CVBS plus a VGA connector are for video outputs with one of the HDMI supporting 4K displays. RCA (phono) single channel audio in and output. 16 alarm inputs and 4 alarm outputs. The multi-connector block also supplies RS485 data and a 12 volt output (though no maximum current is given). An

Uniview - NVR308-32E-B

eSATA connector is provided for external storage and finally two front and one rear USB ports.

At power-up after a short duration splash screen followed by the UNV logo you are presented with a log-in screen. After logging in with the initial default passcode you are forced to enter a strong password before continuing. An unlock pattern can also be entered at this point.

After password configuration you are presented with a lengthy Privacy Policy page equivalent to around six A4 pages, that you must agree to before continuing. This commits you to accepting several clauses relating to holding and sharing data with “authorised partners” and national authorities. These largely relate to use of Uniview online services and oddly if applying for a job with them, but if used as a stand-alone device may be considered irrelevant. There does not appear to be any opt-out or selective acceptance and most likely will be dealt with by the installer rather than the end user.

A Wizard screen then provides a QR code for an optional sign-up for remote connectivity, followed

by Time & Date then Network Connection where DHCP is enabled by default.

The final stage is to enter network cameras. All discovered UNV and ONVIF cameras in the local subnet are displayed and these can be added, or their connections modified at this point. Adding is simply a matter of entering their connection details including username and password. A useful Sort feature allows the order to be changed after entry.

Operation The NVR is generally USB mouse controlled especially for the configuration stage, with onscreen pop-up icons for basic functions and to call up the main menu. Alternatively, the right mouse button can be used to access the menu and a

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TEST

(continued from p12)

A well featured flexible network recorder with some good diagnostic routines and simple configuration

range of functions. Where required an on-screen keyboard display is used for text and number entry and this is well laid out and shows current case selected.

The front panel has a range of buttons and a cursor pad for manual control however these are not explained in any of the available downloaded material and not intuitive to operate. With patience it is possible to navigate around the system but unnecessarily frustrating to use at first. Similarly, the remote control (2 x AAA batteries, not supplied) has limited functionality, no documentation and annoying beeps from the NVR. An alternative 1TB surveillance drive was used for the testing and this was immediately recognised and quickly formatted.

In normal operation the monitor output shows a full-screen montage of connected cameras; this can be configured to suit the installation. Doubleclicking on any image will take it to full screen and restore the montage. Moving the mouse pointer to the bottom of the screen brings up a number of icons for quick access to regularly used features. To the left of the screen are Menu, MultiWindow, Previous & Next screen, Start Sequence, Playback and Vehicle. The Menu icon gives three options, Full Menu, Playback and Shutdown. To the right of the lower screen are Scan, Camera Info, Alarm Status, Network Connections, T & D and Lock. These icons collectively give fast access to all the many operational features.

A single left mouse click on any screen image will show icons for PTZ Control, Local Recording, Instant Playback, Digital Zoom, Image Configuration, Snapshot, OSD, Start 2-way Audio, Audio Off and Modify IP Camera. Good flyover text is given including Refresh rate, Bandwidth and Resolution when over the Modify IP icon.

Performance With many ways to access information the NVR is generally intuitive to navigate and easy to use with a variety of ways to access features such as screen layouts and image replay.

The playback screen presents a large image area with camera selection to the left above the calendar selection pane. Below the image is the timeline which ranges from 24 hour down to 10 minutes in 6 levels with the transport controls below that.

Transport includes External File selection, Start / Stop Clipping, File Management, Snapshot, Rewind – Skip Interval – Forward, Reverse Play, Stop, Speed Down, Speed Up, Forward Frame, HD / SD, POS, Full Screen and Exit. The skip interval is adjustable, allowing a quick step backwards or forwards of 5s, 15s, 30s, 1m, 5m, 15m, 30m or 1 hour.

The timeline shows Normal, Event and Smart recording availability for suitably configured cameras. Forward Play speeds are from 1/8th up to 256x in binary steps, with reverse play from 1x to 256x with reasonably smooth reverse play at 1x. Navigation is intuitive with time and date or event search capability.

Browser control is straightforward but only IE was found to be fully compatible with others lacking multi-screen displays and having no recording Playback facility. It was also noted that the IE Setup menu was ordered differently to that of the device direct connection.

While the specification states that there are 32 channels and a 12MP capability, care must be taken to understand the bandwidth limits of the device. A figure of 320Mb/s is given for incoming and outgoing data but the device is given a limit of 3 x 12MP streams, 4 x 4K streams at 30fps, 8 x 4MP at 30fps, 16 x 1080p at 30fps or 32 x 960p at 30fps. No headroom allowance or explanatory information is provided.

Conclusion A well featured flexible network recorder with some good diagnostic routines and simple configuration. Documentation should be improved along with highlighting the most suitable web address for European support documentation.

The extra 4k HDMI display is ideal for providing images to a large-screen overview monitor.

NOTE: This PSI Product Test was carried out by an independent third party, not editorial staff.

The manufacturer had no input in the review or the final result

8.5 out of 10 14

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EDITOR’S CHOICE

Deep learning face recognition terminals

New 2 and 5 megapixel cameras added to the range Hanwha Techwin has added to its Wisenet Q series with the introduction of 2 and 5 megapixel box cameras. The 2 megapixel Wisenet QNB-6002 supersedes the Wisenet QNB-6000, whilst the 5 megapixel Wisenet QNB-8002 is a new addition to the camera series.

The two H.265 cameras are equipped with an Open Platform chipset which provides the opportunity for end-users to benefit from selected edge-based specialist applications developed by Hanwha Techwin’s technology partners. The cameras also feature a suite of Intelligent Video Analytics (IVA), which includes Tampering, Directional Detection, Defocus Detection, Virtual Line, Enter/Exit and Motion Detection.

Other features of the new cameras include Wide Dynamic Range (WDR), Smart Video Compression, an SD/SDHC/SDXC memory slot and PoE support. www.hanwha-security.eu

Hikvision has announced its new access control and time attendance offerings, the MinMoe Face Recognition Terminals.

The terminals lineup features four total series: Value Series, Pro Series, Ultra Series, and Face Recognition Modules for Turnstile.

MinMoe Face Recognition Terminals are powered by a deep learning algorithm, which reportedly increases accuracy of face recognition to over 99% and enhances verification speeds to under 0.2 seconds. hikvision.com/uk/

Simpler licence options for access and intruder system

Wired and battery outdoor detectors launched in EMEA Optex has announced that its outdoor detector QX Infinity series is being rolled out to the EMEA region. The sensors are designed to be installed at heights of up to 2.7m, discreetly fitting into any residential or commercial buildings while keeping safe out of the reach from vandals.

Wired models are the QXI-ST 120°, 12m, wired, standard and the QXI-DT 120°, 12m, wired, dualtechnology, with an anti-blocking feature to detect intruders attempting to deliberately mask the detector Battery-operated (wireless) models are the QXIR 120°, 12m, wireless, standard and the QXI-RDT 120°, 12m, wireless, dual-technology All models are equipped with Quad technology and double layered detection so are designed to only be triggered when both layers are activated, eliminating the detection of small animals. It can also be installed as a low mount PIR detector to create a ‘pet alley’ and further reduce the likelihood of nuisance alarms generated by animals. The QXI series features improved Super Multi-Dimensional Analysis (SMDA) logic so the alarm will not be triggered by changes of weather or vegetation sways, and Double Conductive Shielding which filters out visible light and RFI disturbance. www.optex-europe.com 16

Inner Range has announced that Integriti partners and customers will now be able to choose from four software licensing options that include sets of features, rather than needing licences for each feature individually.

The four software options are: Express – For basic administration of sites with a single controller.

Professional – Extends management abilities to multiple controllers and multiple sites. It’s the first software edition that allows expansion and integrations to be added.

Business – For businesses that use Integriti in their daily routines including using reporting capabilities. This is the first edition that includes CCTV integration.

Corporate – Enterprise-grade software accommodates large scale sites and includes features for on-site guards and monitoring. innerrange.co.uk

NOTE: All technical specifications listed are provided by manufacturers

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EDIT - ed choice jun20.qxp_000_PSI_jun15 21/05/2020 16:20 Page 2

EDITOR’S CHOICE The security industry is busy and complex, so it’s easy to miss new products and services as they get lost in day-to-day activities. Every now and again, certain products grab our attention so here we take a look at a few of the products we think you won’t want to miss this month.

Plug and play access control system with only three parts

Photo verification integrated into SBN software With the update of Translator software, SBN monitoring stations are now able to process photo confirmations of Ajax security systems. Photos from MotionCam detectors will allow SBN operators all across Europe to evaluate the situation remotely and filter false alarms.

Application of Ajax photo verification technologies eliminates dispatching of security guards and police officers at false alarms. As a result, monitoring centers operate more efficiently and gain trust from local police enforcements.

MotionCam detectors take up to five photos upon motion detection. In under 9 seconds, users and SBN operators receive the first picture and can start analysing the situation. MotionCam never takes a picture by request. The camera activates only when the detector is triggered. ajax.systems/blog/photo-verification-sbn/

Paxton has added to its video entry product line with the Entry Standard monitor, which allows users to view guests via video before granting or denying access.

The monitor includes full-duplex voice communication and a 4.3” capacitive touch screen. Its user interface with call and event log can be personalised with 14 different theme designs and its smart new call snapshot feature enables users to see missed calls.

The whole Entry video system consists of three components that auto-detect on set up: external panel, interior monitor and door control unit. This monitor is a plug and play solution that can be used with a range of panel options – standard, premium and vandal resistant, making the system flexible for a variety of sites. The standard monitor completes Paxton’s entry range, joining the Entry Premium Monitor, ideal for high-end sites and the recent Entry Audio Monitor, for sites where only audio verification is required. www.paxton-access.com

New media converters designed for commercial applications AMG Systems has released the AMG210M series of ultramini SFP media converters designed for commercial applications (0-50°C). The new range includes options for 100Mb, Gigabit and 10 Gigabit Ethernet transmission.

Built into the 90x60x20mm housing, the AMG210M series is available in four variants; including a 100Mb media converter, a multi rate media converter (100/1000Mb), a dual port multi rate media converter (100/1000Mb) and a 10GB SFP+ media converter.

Each unit features user-selectable DIP switches to allow the configuration of features such as link fault pass-through, where the loss of either the RJ45 or SFP will cause the corresponding port to link down, enabling a fault to be detected by other connected devices. Other configurable features include, port isolation, jumbo frames, automatic laser shutdown and SFP speed selection.

Supporting network continuity, the mini media converter’s automatic reset function detects if a fibre connection is lost, and automatically performs a power cycle to try and re-establish the link, reducing system downtime and engineering callouts. All of the AMG210M series media converters ship with an in-line style wall mountable power supply and can be deployed standalone or wall mounted using the included mounting kit. For additional installation flexibility, the optional AMG210C high density chassis with dual redundant PSU’s allows up to twelve AMG210M series media converters to be rack mounted into 1U of space making it ideal for applications where rack density is a key requirement. www.amgsystems.com

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NOTE: All technical specifications listed are provided by manufacturers

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EDIT Convergence psi jun20_v9_PSI_mar15 21/05/2020 16:48 Page 2

When two worlds collide

CONVERGENCE

Users of professional access control and security systems now expect the same level of functionality and ease of use that they experience from their consumer tech. Richard Tweedie, product delivery and quality assurance manager at PAC & GDX, examines the impact this is having on technology development and purchasing decisions ver the last decade consumer tech has transformed from a range of devices and platforms used to complement our lifestyles, to forming an entire ecosystem in which we function. To highlight this ubiquity, Ofcom states that 79 per cent of UK adults own smartphones and, on average, users spend 2 hours and 34 minutes on them every day, check them every 12 minutes and first look at their device within five minutes of waking up.

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Brave new world

It’s hard to remember what life was like before smartphones and as a society we have all become more tech-savvy. Manufacturers put a huge amount of investment into ensuring that smart devices are highly intuitive and it means that the same level of user friendliness is now expected from every electronic device that we come into contact with. For manufacturers of

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access control and other security equipment, the convergence of the previously disparate worlds of business and consumer tech has presented a number of challenges.

In the past, professional electronics held a price premium and the advanced – often complex – features and future proofing they offered was in stark contrast to products designed for the consumer market. Conversely, consumer electronics have traditionally been mass-produced, more affordable, easy to use and designed to deliver the feature specification expectations of the day at the lowest possible price. This type of separation is less discernable

Manufacturers put a huge amount of investment into ensuring that smart devices are highly intuitive and it means that the same level of user friendliness is now expected from every electronic device that we come into contact with 19

EDIT Convergence psi jun20_v9_PSI_mar15 21/05/2020 16:48 Page 3

CONVERGENCE

(continued from previous page)

and the technological capabilities of a modern consumer tech is comparable – and in some cases more advanced – than professional equipment.

That said, one very important advantage that systems for commercial use have over their consumer counterparts is the level of robustness and resilience that is designed in from the outset. When specifying access control and security products this is an important consideration, as the lifespan and return on investment of any equipment can be dramatically reduced if it cannot withstand the rigours of regular use.

Grand designs

Much of the convergence of professional and consumer tech is due to the work of semiconductor design companies that have created incredibly powerful platforms at a cost that would have been unimaginable 10-20 years ago. This, combined with cloud service platforms, is a powerful mix for the delivery of services previously only available to sectors like financial services and the military, and has meant that the functional gap has shrunk between the professional and consumer markets.

It has also meant that end users now employ radically different purchasing criteria.

Professional hardware is generally based on a 10-15 year investment and this usually requires a significant level of capital expenditure.

However, particularly since the advent of internet protocol based solutions, much can change over this sort of timeframe. It’s worth remembering that the first Apple iPhone was launched in 2007 and since then there have been 19 different versions of this product, each with more advanced capabilities. Those requiring this kind of investment cycle need to be careful what platform they select, only those capable of scalable upgrade will fit the bill.

tech in an affordable way and means that they are able to benefit from the latest hardware and software advancements. This model is now trending across professional markets and the key advantages are that manufacturers can spread the greater cost of the required continuous development cycles, while customers are able to select more granular services that meet their changing needs.

The access control and security sectors have been slow to embrace this model, partly because of the long investment cycle for equipment. This has been addressed to a lesser extent through modular hardware designs, but to a greater extent through software as a service (SaaS) offerings delivered through the cloud.

End users can now avoid the upfront cost and complexity of owning and maintaining their own infrastructures by subscribing to third-party services instead. Just as importantly, it enables regular firmware updates, patching, firewalls, malware prevention, encrypted password changes and other preventative safeguards to be carried out in a way that enhances cybersecurity and ensures that systems are not vulnerable to attack.

The sky’s the limit

The cloud has been a game changer, allowing organisations to remotely manage and monitor their access control and security systems in a secure, modern way. For example, users can

Leading the way

On average people upgrade their smartphones every 2-3 years and in the consumer sphere it has become the norm to fund this via a rental, credit and/or contract model that can also deliver extensions to the functionality of devices. This gives users access to the latest

One very important advantage that systems for commercial use have over their consumer counterparts is the level of robustness and resilience that is designed in from the outset 20

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EDIT Convergence psi jun20_v9_PSI_mar15 21/05/2020 16:48 Page 4

SMOKE DETECTION

address technical issues, deal with key fob management, view status, set and unset a system, and gain access to an event log more easily than ever before. If someone loses a key fob, their information can be accessed and an authorisation check carried out. They can then be let into their building and, if necessary, the missing device can be deactivated.

It’s not just larger organisations that can take advantage. Systems designed for small to medium sized enterprises (SMEs) can be configured via a smartphone and boast features normally only associated with PC-based options.

Installers simply complete a one-time registration, download the app to set up and create a customer account for the end user.

This process is completed via the cloud, with information stored in a remote database back-

ONE

Outstanding Performance

up, which allows events to be viewed and exported on demand. This can also lead to other less obvious benefits such as the delivery of applications that enhance theft prevention, make better use of customer assets and/or deliver lower running costs.

Easy does it

Things have radically changed in terms of user expectation and our experience as consumers has altered our perception, relationship and attitude towards professional electrical equipment. This has led to a paradigm shift in the way access control and security devices can be procured and users now want to extend the longevity of any hardware investment with regular cutting edge software upgrades and a flexible method of paying for a service. We have entered a new era and manufacturers must respond accordingly to meet this demand.

Things have radically changed in terms of user expectation and our experience as consumers has altered our perception, relationship and attitude towards professional electrical equipment

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EDIT Biometric psi may20_v9_PSI_mar15 21/05/2020 16:38 Page 2

OPINION

No time for public scanners?

David Orme of IDEX Biometrics ASA says now is the time to say goodbye to fingerprint scanners

ow often has your workplace sanitised its fingerprint scanner, office door pin pad or access gates before now? I’d imagine the answer is: not very often. But as we all reassess everything that we touch amid the current pandemic, many organisations around the world are finding themselves having to disinfect pin pads and secure fingerprint readers on office doors or secure facilities. This uncertain time has made it painfully clear that the access devices we all touch are no longer adequate.

Yet at the same time, businesses in the UK are reportedly spending more than two months resetting staff passwords and a further chunk of time replacing employee pass cards that have been lost, stolen or misplaced. Of course, data and information protection is still important for all businesses today, thanks to the heavy fines given for GDPR breaches. On top of that, the rise of the ‘bring-your-own-device’ trend —which more than 46% of business have claimed to have already adopted — has increased security risks and made corporate passwords not fit for purpose.

So, a more secure solution to workplace access is needed. Gartner predicts that by 2022, 40 percent of businesses plan to adopt biometric technology for information security.

But it’s important that it must be a technology that provides security, hygiene and convenience for both businesses and end users.

H

Making role-based access control unique

The answer is individual role-based access control. Fingerprint access has often been used to bolster security for high-security areas in this way. This is important to help businesses embrace the ‘zero trust model’ in the workplace and ensure that sensitive corporate information and office spaces remain protected. But with health concerns front of mind, it’s now important that businesses do this without having to rely on communal fingerprint sensors or hand scanning devices.

So, instead of resorting to a reader-based sensor, fingerprint biometric authentication is

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best introduced on individual employee ID cards. This means each user can confirm their identity, role and level of access, by scanning their fingerprint on their own personal card – removing the need for shared devices.

Of course, it’s also crucial to ensure personal data security. During card registration, or the work onboarding process, the employee’s fingerprint image can be scanned by the biometric card sensor and then converted into a biometric template. The template is then encrypted and stored in the secure element in the card’s chip. This means the personal data never leaves the ID card - and isn’t stored on a central database. So, if the smart card is stolen, the templates cannot be hacked or reveal the user’s biometric fingerprint.

The biometric pass card will also remove the ability for employees to share passwords and ID cards, while boosting authentication accuracy and reducing friction.

Businesses in the UK are reportedly spending more than two months resetting staff passwords and a further chunk of time replacing employee pass cards that have been lost, stolen or misplaced

The smart workplace

A biometric access card doesn’t just increase security and prevent users having to scan their fingerprint on grubby reader devices. When combined with a smart workplace, it can also increase the level of personalisation an

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EDIT Biometric psi may20_v9_PSI_mar15 21/05/2020 16:38 Page 3

OPINION

(continued from previous page)

your preferences, saving you time and thinking space. You can focus on the task at hand, and your businesses can focus on customers.

employee can experience throughout the office and reduce the need for mundane processes.

A smart workplace utilises IoT technology — such as sensors, connected devices and networked platforms — to streamline, and even

Keeping safe and secure

enhance the office experience. With a biometric fingerprint ID card, a smart office can recognise the employee as they move around, meaning they can work more efficiently, minimising workplace disruptions and improving their working day.

For instance, do you like your meeting room warmer, brighter, or quieter than everyone else?

Swiping into the room with your personal, fingerprint-authorised access card can automate

Smart offices powered by biometric access control cards will personalise the office day, save enterprises countless hours resetting employee passwords and reduce the risk of lost or stolen access cards — all while maintaining personal hygiene when we most need it.

Not only will fingerprint biometric ID cards only let the right person into the building, or onto the network, but it will also ensure there is less spread of shared contact on fingerprint or hand sensors in the future.

In this uncertain time, we are all looking to our workplaces to guide us and keep us safe at work. By saying goodbye to public fingerprint scanners and combining biometrics with individual work security passes, workplaces of the future will see improved levels of hygiene, convenience and security.

“A smart workplace utilises IoT technology — such as sensors, connected devices and networked platforms — to streamline, and even enhance the office experience”

EDIT Business jun20_v9_000_PSI_mar15 22/05/2020 13:52 Page 2

BUSINESS

Set goals for your service business In this article in the series on growing your service business, Jim Rathbone now looks at the importance of setting goals. oals keep us energised and focused on what we are trying to achieve, as these three quotes by well-known people show:

G

“What keeps me going are goals” - Muhammad Ali “Setting goals is the first step in turning the invisible into the visible” - Tony Robbins “One of the lessons that I grew up with was to always stay true to yourself and never let what somebody else says distract you from your goals” - Michelle Obama With this in mind, I would encourage you to develop service goals in five key areas: 1. Increase the value of your annual service contract base Confirm the value of your current service contract base and set a goal for growing this over the next 12 months and the next three years. This will inevitably lead you to the next question: What will you do new or differently to achieve these goals?

Who will do these activities and by when?

measure the service gross profit coming from the combined total of the service revenue streams: maintenance and monitoring contracts; reactive call-outs and service works. Again, it is good to start measuring and then set the improvement goal and the needed actions to achieve it.

4. Improve customer service

Measure the number of service visits per engineer and as a service department and set goals to improve with your service department

Which elements of the customer service experience are you measuring? These might be: • Annual service contract attrition % • Monthly Cancelled contract value • Call out 1st time fix % • No of outstanding PMs • No of goodwill call outs • No of complaints/ issues Set goals to improve with your service department

2. Increase service works sales What is your current value of service works? This is often grouped with installation project sales and not measured separately. Until this is tracked and measured through your accounting system it is impossible to set a goal. Start with measuring.

3. Improve service gross profit Most installers from my experience do not

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5. Increase engineer productivity Measure the number of service visits per engineer and as a service department and set goals to improve with your service department.

Installers who have developed a healthy recurring service income stream are more likely to survive the business shockwaves of COVID-19.

Take advantage of this period to develop your plan to grow your service business.

Jim Rathbone is the Managing Director of Rathbone Results which supports security installers to increase profits and grow recurring income jim@rathboneresults.com

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EDIT golf jun20_v9_PSI_may15 21/05/2020 16:18 Page 2

PSI GOLF DAY

THE PSI GOLF DAY 2020 This year the PSI Golf Day and Premier Awards are being held at Warren Weir at Luton Hoo. Why not come and join us for the day on 8th October? his year the PSI Golf Day is being held at Warren Weir at Luton Hoo in Bedfordshire, a 7,107 yard long and par 73 course offering a harmonious blend of inland links and mature parkland, meandering through the estate.

Warren Weir nestles within the 1,065 acre grounds of Luton Hoo Hotel, Golf & Spa and is a self-contained private event venue with 84 luxurious bedrooms and suites.

The event will take place on the 8th October, with golf during the day and the PSI Premier Awards in the evening afterwards. Following the

T The annual PSI Golf Day pits the skills of the industry’s golfers against each other in Texas Scramble and Stableford competitions We hope you will be able to join us at Luton Hoo this year for a round of golf, awards dinner or both!

For more details on taking part contact David Lewis on 0208 295 8309.

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Previous winner Tim Northwood with Ray Parlour

meal and presentations there will be afterdinner entertainment and a chance to unwind in the Warren Lounge afterwards.

The Golf Competitions

During the day, the annual PSI Golf Day will pit the skills of the industry’s golfers against each other in Texas Scramble and Stableford competitions. Every year installers, manufacturers and suppliers compete for the prestigious trophies and enjoy all-day refreshment and catering in glorious surroundings with great company.

For those looking to stay overnight, Warren Weir has rooms to meet all requirements as well as those in the in the Parkland and Country Club.

To book your accommodation please contact 01582 698887 mentioning the PSI Golf Day. A day to remember for all competitors and their guests - especially the winners!

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INSIDE STORY

Scalable NVRS – with benefits!

Last month we revealed the new NVR range from Quantum. This time we take a closer look… uantum’s new line of Network Video Recording (NVR) servers complement the company’s VS-HCI Series and are offered in both mini-tower and rack-mounted form factors to provide customers with a range of affordable, reliable, and high-performance options for surveillance recording and video management.

Quantum’s VST mini-tower NVRs are designed to support the surveillance of retail stores, gas stations, small buildings and campuses, and other small implementations, while Quantum’s VS4160 NVR is one of the most dense and highest capacity NVRs available for environments with large retention requirements.

To support the extreme graphics processing and parallel workload demands of video analytics, Quantum has introduced the VS2108-A analytics server. The VS2108-A can be configured with up to six GPUs in a compact 2U chassis and will accelerate results with leading video analytics software platforms. For access control and building management applications that require a highly available architecture, Quantum is introducing a new highly available application server, the VS1110-A. Quantum’s new VS1110-A Enterprise application server utilizes the same virtual machine (VM) failover capability found in Quantum’s VS-HCI series. Like the VS-HCI series, the VS1110-A server can be monitored remotely via a secure web-based portal, enabling facilities managers, integrators and Quantum support to proactively monitor the system.

Quantum has enhanced the capabilities of the VS-HCI series with secure, remote monitoring via a web-based portal. The Quantum VS-HCI series provides hyper-converged infrastructure for surveillance recording, video management, and building operations. The highly available architecture scales out as video camera counts increase and makes it easy to manage operations by running multiple physical security workloads on a single platform.

Q

“If you think that your application is too big for NVRs and you think you need to look at shared storage, all of a sudden that represents a big step up in installation costs”

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We caught up with Curt Wittich of Quantum to find out more about the new series:

What’s different about the new servers?

"NVRs are products that are intended to be as simple and easy to use so there aren't really as many options to differentiate between all the different systems, but I'd say we are going to be competitive with any of the other NVRs on the market particularly in the 1U and 2U rack space formats. However on the larger 4U size we've got a super dense 60 drive product meaning we can go up to eight hundred terabytes usable in a single 4U footprint and I haven't seen that from anyone else in this space. We also go down in size to the mini towers for retail locations, banking etc.

“We have cloud-based analytics technology, that has featured in our products for a while, which we are currently adapting that to our NVRs and I'm sure that will be a differentiator for us as well, mainly because the downside of NVRs is managing them.”

So what are the typical applications for the units?

“It's anything from a small retail outlet upwards and that's why we think we can bring value. If an installer has a small five-camera job or a 30camera job, they will know they need an NVR but how do they source it? Or what if it's a 2000 camera jobs? In that situation they would need a really big NVR otherwise they would be sitting there with a whole bunch of boxes that they would need to manage individually. And what if you run into a big project and it needs 10,000 cameras or 50,000 cameras? We have a set of products that address each of those environments.”

Is there a challenge that the NVRS can help with?

“Analytics aren't really being deploying in scale across the board at the moment so one of the challenges that we feel we can help address is that scaling of the analytics - that's why we brought out this analytics series of appliances.

Right now people don't need a large scale

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EDIT Inside Story Jun20_v9_000_PSI_mar15 21/05/2020 16:12 Page 2

infrastructure for analytics, but they are going to, so dense GPU appliances will be very important.

The scale-up nature of systems is still an unknown; even vendors themselves have a lot of uncertainty about what happens when you go from 50 analytics channels to 1000 analytics channel in terms of the infrastructure and performance requirements. So scalability, flexibility and high performance is going to be really important when facing that unknown.”

their access control system and deploy another one for their analytics etc. This leads to a proliferation of servers per application, but with hyper-converged systems you have the technology to consolidate those onto one server so instead of three to five servers, you've got one server running each application. Again this is a big cost saving that can allow installers to reduce the portion of the budget associated with the infrastructure component.”

Listen to the full interview in the May PSI Security News Podcast

How does a scalable system aid with the project costs?

“If you think that your application is too big for NVRs and you think you need to look at shared storage, all of a sudden that represents a big step up in installation costs. If you could use a larger NVR, such as our 4160, that means that you can keep the costs down on the storage side and then take more of the budget and apply it towards cameras and analytics.

“The main benefit of the hyper-converged product is that it is a way to run multiple physical security applications on the same server or appliance. So right now customers might deploy one NVR for their recording, another for their management, another one for

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EDIT meet the installer jun20.qxp_000_PSI_may15 21/05/2020 16:05 Page 2

together raising standards

Meet the installer - Q&A Every month we talk to an NSI approved installer about life in the business. This month we take a look back at what installers said when we asked:

What would be the ultimate security/fire technology?

Mike Ockelford Colt Security I can't think of one - we're busy enough using the technology that already exists! In terms of running the business itself my son came on board about 18 months ago to help us change things like the website and he's also digitised the filing system which has resulted in us getting a bigger office because we don't need all the filing cabinets any more. However we were unfortunately one of the companies hit by the WannaCry virus which shut us down for about a month. That was a worrying time, we had to take all of the computers away and that's the worry with the way in which technology is going and our reliance upon it. I'm so concerned because everything is now saved to the cloud and paperwork is disappearing and so you do hope your system is good enough to cope with what might come along in the future. For us it all came back because we had backed up all the files, but it is a worry that with one click you could wipe out all of your hard work.

Pete Granville Broadsword Security I love technology and, in particular, get excited about new CCTV developments, so a product that naturally integrates video analytics, I’d love it. Even better if it integrates with biometric led access control features or voice activated smart home features.

Paul Garry Fire Action Satellite technology that spots thermal and smoke events and via Geo-Mapping can quickly identify fires and then scramble aircraft and ground resources to extinguish them before they get out of control.

Max Smith Security Control Systems Definitely something that could freeze frame time – very Matrix-esque I know!

This would mean that every time there is a security breach or incident time could be frozen until the reinforcements arrive!

Sean McPartland Logic Fire & Security Probably the ultimate product would be a fully IP rated system which did everything; security, fire, lights and is voice controlled including making a cup of fresh coffee on demand!

David Armstrong Centurion Fire & Security More user friendly products would be my fantasy. Manufacturers have done a pretty good job of developing products that meet all the demands of the industry as it has evolved but sometimes neglect the end users.

However there are some exceptions CTEC’s new CAST products are ideal for fire applications and the new firmware in the Texecom Elite panels is getting better all the time. Maybe more could be done with access control – I’m always really impressed with the wireless systems they have in modern Hotels and perhaps there needs to be more development in our industry to speed up installation time and reduce cost.

Mark Gray Sitewatch Fire & Surveillance A product that guarantees not to f/a and to activate in the event of a break-in which would make me a multimillionaire.

If you are an NSI approved company and would like to appear in one of the monthly “Meet the Installer” contact PSI Editor Andy Clutton via andy.clutton@psimagazine.co.uk www.psimagazine.co.uk

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EDIT School psi may20_v9_PSI_mar15 26/05/2020 13:09 Page 2

SECURITY

The protocols of an invacuation

Richard Manby of Bodet highlights the essentials needed to increase the safety of staff and students should an emergency lockdown event occur in a school chools and colleges acting ‘in loco parentis’ when children are in their care is underlined by the new statutory guidance documents published by the Department for Education (DfE) in September 2019. These set out the legal duties schools and colleges must follow when carrying out their responsibilities to safeguard and promote the welfare of children.

While these guidelines addressed the social, criminal and online risks children face, there is little mention of ensuring the physical safety of children should an emergency arise on school or college premises that requires lockdown. In 2018, in association with GUK, the National Association of Schoolmasters Union of Women Teachers (NASUWT) published a document that provides guidelines for school lockdown.

Following this, the DfE launched a consultation in November 2018 to seek views from head

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teachers, teachers, other school staff and governing boards aimed at putting together a comprehensive national plan for school lockdown procedures, but to date nothing has been published.

So in what circumstances could a school instigate a lockdown procedure?

Data recorded by the Metropolitan Police Service for a 12-month period up to May 2019 includes 291 instances of suspects armed with a knife on school grounds, 21 instances of gun possession, 37 reported rapes, 232 drug offences and 3,500 reports of violence.

However, incidents that risk the safety of children in schools extends well outside the M25.

Polesworth school in Warwickshire went into lockdown when intruders were reported on site, and a Sheffield school went into lockdown after a boy was chased into the school by a group of other youths. Pupils were forced to ‘hide under tables’ when Stuart Bathurst Catholic High School Form in Birmingham was locked down twice after reports of three intruders on site.

West Kent College in Tonbridge went in to

Data recorded by the Metropolitan Police Service for a 12month period up to May 2019 includes 291 instances of suspects armed with a knife on school grounds 33

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Many schools have solved the issue of communication by installing an integrated public address, class change and emergency alarm system

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lockdown amid reports a man was brandishing a wood axe in the car park, as did a school in Angus after an excluded pupil returned to the campus for the second time wielding a knife.

It’s not just incidents on school premises which can instigate a lockdown either; nearby events can also present a threat to pupil and staff safety. Tabor Academy in Braintree was reportedly put into lockdown as a number of armed police officers responded to an incident in a nearby estate. A Plumstead school went into lockdown after a pupil was stabbed at a nearby bus stop. Police advised a Manchester school to go into lockdown when they launched a manhunt in the area following a serious assault, and a school in West Derbyshire locked down after a man was found shot dead in a nearby field.

And it’s not only instances of intruders or violence that can trigger a lockdown. Gordon’s School in Woking went into lockdown as a precautionary measure following police advice as emergency services dealt with unknown chemical spill nearby.

The concerning factor is that these are just some of the reported incidents which occurred during a four month period between September and December 2019. This suggests it is incumbent on all schools to have lockdown procedures in place should a situation arise that puts the safety of students and staff at risk.

All schools have alarms and procedures in place in the event of a fire. However, an intruder entering the premises, or a major disturbance occurring in the nearby community which potentially puts the school at risk, is a totally different situation requiring specific protocols.

Some LEAs have formal lockdown procedures in place and some schools actually carry out lockdown drills, but this is not universal.

During 2019, Prestatyn High School rehearsed a lockdown procedure after all schools were advised by the Welsh Government to put in place arrangements for a lockdown to protect pupils and staff in the event of

incidents such as the threat of terrorist action, an intruder on the school site or civil disturbance in the local community. Students of Forest School near Wokingham had to hide under tables while doors were barricaded as they practised a school lockdown drill, and Bicton College students enacted a realistic lockdown scenario where armed police officers performed an operation to search for and detain a potential intruder on the premises.

Whether an emergency requires evacuation or lockdown, it is essential that clear information is communicated quickly throughout the school. By law, schools must have a working fire bell or alarm fitted. However, while a bell can provide an audible indication that an emergency situation has arisen, it doesn’t differentiate between evacuation or lockdown, let alone a partial or full lockdown situation. Using an existing fire alarm to indicate a lockdown can cause confusion amongst students and staff, and actually goes against current government guidance from NaCTSO (National Counter Terrorism Security Office). The last thing any school wants is pupils streaming out onto a playground to assembly points when there is a possible violent intruder on the premises. Numerous schools also use the same fire bells to announce class changes, but this can cause further confusion and potentially cost precious time before staff and pupils realise a real emergency requiring immediate action is occurring rather than just a class change.

Many schools have solved the issue of concise communication by installing an integrated public address, class change and emergency alarm system which store a range of different tones, melodies and pre-recorded voice messages. Not only can these be used to announce routine class changes, lunch or end of school, but should an emergency situation occur, alarms for evacuation or lockdown can be broadcast immediately across the whole site.

These emergency alerts can also be triggered from wired control boxes, remote controls or even smartphones so staff and pupils know exactly what’s happening and what to do.

As well as clear announcements, regular practices should be conducted so that all staff and pupils are familiar with the actions they should take should an emergency occur. This not only avoids confusion, but the time saved could mean the difference between successful outcome or tragedy.

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CCTV

An upgrade for Ipswich Town FC

Before the 2019 season Ipswich Town Football Club was faced with an ultimatum: upgrade its CCTV system or risk not being able to play at its Portman Road home.

We take a look at what happened... ortman Road is a 30,000-capacity venue, but without an upgrade to the stadium’s CCTV system, the club was informed it wouldn’t be able to commence the new season.

ClearView had maintained the club’s existing CCTV system for the past decade. During that period, it was agreed that the existing CCTV surveillance system had become outdated and was in need of an overhaul. The ability to increase recording capacity, as well as allowing for recording of higher quality and higher resolutions images, was a key consideration.

ClearView provided Ipswich Town with upgrade options, but a lack of available funds meant these had to be put on hold until there was a budget for the technology investment.

The pre-season ultimatum naturally meant that a newly updated CCTV system was a priority, but ClearView had to deal with some major challenges presented by the stadium itself.

“Portman Road has four large stands, with the existing CCTV system utilising analogue coaxial cables that ran over the roofs of those stands,” said Paul Main, Strategy Director at ClearView. “The system we wanted to deliver Ipswich Town was based around the 8MP IP PTZ

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cameras from Hikvision. This was because the club needed the ability to deliver evidencequality images for crowd monitoring and safety purposes. With that in mind, we had to devise a solution to ensure those IP images could be transmitted over long-distance coax cable.”

The solution was to utilise eight Hikvision 8MP Network Speed Domes positioned around the stands to monitor crowd activities and safety at all times. Crucially, they were able to send images over a conventional analogue coaxial cable.

“The club needed the ability to deliver evidence-quality images for crowd monitoring and safety purposes. With that in mind, we had to devise a solution to ensure the IP images could be transmitted over long-distance coax cable”

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CCTV

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The issue of transmitting images over the existing coaxial cable was also complicated by the extreme lengths of cable over the roofs of the stadium. Working at such heights is always tricky and investing in all new cabling was not a cost-effective option. ClearView opted instead to use HighWire Longstar products from Veracity. They offered the necessary high-speed Ethernet and power delivery over the long lengths of coaxial cable.

An additional seven Hikvision 2MP Turbo PTZ cameras were installed around the outer perimeter of the stadium, also monitoring crowd and safety conditions. Whilst not the 8MP resolution of the internal stadium PTZs, the quality of these images over the shorter distance being covered far exceeded the original analogue images and allowed the club to keep their costs within the budget.

An additional thirty-three 8MP Turbo Dome cameras were deployed throughout the Portman Road facilities, including outside the stadium covering surrounding buildings, and in various locations under the stands. These were for crowd monitoring in public areas such as bars, corridors and function rooms.

All the images are stored on 48TB of Seagate Skyhawk hard drives using three Hikvision Turbo HD recorders, all running Hikvision’s HikCentral

“The system has certainly gone a long way to ensuring fans attending matches at Portman Road can do so in a safe and secure environment” 38

video management software. These, together with three separate PC workstations, each allocated sixteen specified cameras, allow users to monitor the whole stadium during match days. Three 48-inch high-resolution wallmounted monitors, each displaying 16 cameras, allow for continued overall viewing should an incident occur while one of the workstations is being used to focus on that situation.

ClearView Project Manager Lance Malkin said: “The system proved to be of value almost immediately. On one match day, a young man decided to set off a flare in the North Stand.

Because of the high quality of the images the system captures, they were able to identify him from a camera positioned in the South Stand.”

Mick Warden, Match Day Safety Officer at Ipswich Town Football Club said: “The system has certainly gone a long way to ensuring fans attending matches at Portman Road can do so in a safe and secure environment.

“Our previous system was over 15 years old and was in urgent need of updating. Apart from being a key and reliable safety system, as one of the features, I was keen as Safety Officer, to be able to ‘drill’ down after an incident or event such as a missile thrown onto the pitch, for example, to be able to identify the offender.

Suffice to say the Hikvision system, installed by ClearView, has met my expectations and we have had two occasions this season where offenders have been identified. We would have stood no chance with the previous system.”

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Metal Detectors

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Open Door Luton Airport Courtyard by Marriott gets cybersecure video protection

The new Courtyard by Marriott hotel at London’s Luton Airport is being protected with the latest, cybersecure video surveillance technology from IDIS. The complete end-to-end solution, from Korea’s largest video equipment manufacturer, is enabling trouble-free remote 24/7 monitoring, ensuring improved service efficiency, safety and security for guests.

IDIS DirectIP® technology was chosen for its ease of installation and use together with the reassurance of multi-layered protection against cybersecurity risks.

Although the installation team from DGS Systems had never previously worked with IDIS technology before, they found that it lived up to its true plug-and-play promise.

Despite having almost 100 cameras to set up – including 74 full-HD IR domes and 17 vandal resistant full-HD IR domes – one-click network configuration allowed the engineers to work rapidly, connecting devices easily and not needing to manually enter passwords for each one. This not only reduced installation time but ensured greater protection against network infiltration by minimising the likelihood of human error, which can occur when passwords need to be written down and entered manually.

Encryption technologies and NVR firewalls together with proprietary protocols and file structures make IDIS surveillance solutions less vulnerable to attacks than many common open architecture components.

IDIS DirectIP® made it easy to set up the three IDIS NVRs (32-channel DR-6332PS-S) to provide impressive recording capability and meet the customer’s requirement for three months’ storage of all footage. The NVRs’ 370Mbps throughput ensures no latency on live footage and high-quality image capture in full HD. Find out more: www.idisglobal.com

Selecting a Shock Sensor

Shock sensors represent a valuable tool in intrusion detection systems. Most alarmbased solutions can be split into two parts: protection of the interior of sites and protection of the perimeter. While many consider the perimeter as the very border of a protected space, such as a fence or gate, the perimeter of buildings is a vital consideration in dealing with detection.

Detecting intrusion in the interior of a building has traditionally been the preferred route for the security industry, predominantly because of standards and regulations. The interior of a building is usually a controlled environment: a sterile zone when the alarm system is set. No motion is expected, and doors and windows should not open. Traditionally the interior of a space is protected by PIRs, dual tech space detectors, some beam-based units and contacts.

It should be remembered that while contacts are commonly used to detect unauthorised opening of external doors and windows, in order to trigger an alarm, the intruder must open the door or window. While this does deliver an early alarm, often before they’ve gained entry to the premises, it can often result in damage being caused, which equates to a cost for the end user.

To meet the demand for compliant and accurate shock sensors, Texecom is introducing the new Impaq S Series devices.

Designed to take perimeter protection to the next level, the detectors incorporate VIBER accelerometer technology to offer standards-compliant intruder detection without compromise.

The shock sensors are designed to detect and analyse a forcible shock and provide early warning of attempted intrusions before a break-in occurs, ensuring the safety of people and property. Catch performance is high, and the adjustable sensitivity makes the device ideal for a range of applications.

Find out more: www.texe.com/uk/products/range/perimeter-detectors/

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Open Door is an online service from PSI that provides in-depth information from a selection of market leading companies. Here are some of the highlights from the pages of Open Door.....

Integriti improves security and access control for college in Stockport

As an existing Inner Range customer and user of its legacy systems (Concept and Insight), Stockport College was keen to upgrade to Integriti and benefit from improved access control, security and building automation capabilities.

Integriti from Inner Range is an intelligent third-generation security platform, setting new industry standards for integrated access control, security, and building automation. With Integriti, the college can leverage the system’s compatibility with cluster serving architecture, auto-discovery of door controllers and devices, as well as integrated Ethernet, to provide remote management and uploads via a smartphone. Another key feature is that it has been designed around system-centric programming. The process of user setup has been simplified to a ‘Who? What? Why?’ approach, a language used to describe permissions, rather than system-speak. This simple change revolutionises permissions setups.

Visit: www.innerrange.co.uk

Supporting local politics at Basingstoke Borough Council

Basingstoke and Deane is a local government district and borough in Hampshire. With Basingstoke as its largest town, the area is known for family-friendly living and is home to over 175,000 people.

Since the installation, the new DICENTIS system has supported a seamless and transparent democratic process at Basingstoke and Deane Borough Council.

Behind the scenes, via the third-party MVI Engineering application, the system automatically upgrades to the latest software versions. These centralized updates save time and operating costs. With the potential to increase the system’s functionality and size in the upcoming years, the council has a future-proof and expandable conference solution from Bosch, which already supplies around 50 percent of councils in the United Kingdom and Ireland.

The system includes 63 DICENTIS Discussion devices with touchscreens (to support the required voting and identification capabilities for council members), nine DICENTIS discussion-only devices for guest speakers, and automatic camera control software. All the discussion devices are mounted on raised brackets to maximize desk space and are equipped with high directive microphones to deliver crystal-clear audio.Visit: www.boschsecurity.com/gb/en/

Honeywell’s OmniAssure Touch provides cutting-edge protection

Honeywell’s OmniAssure Touch access control solution provides advanced security against credential cloning and reader tampering, increases operator productivity when deploying mobile credentials, and is interoperable with a range of credential technologies and panel communication protocols. OmniAssure Touch provides: Ultra secure protection: protect against credential cloning and replay attacks with technology that is fully compliant with OSDP Secure Channel Protocol (SCP) and the latest DESFire EV2 encryption standards.

Exceptional adaptability: features hassle-free, user friendly mobile credential capabilities that eliminate the need to present a phone to the reader and easy migration from legacy prox to smart and mobile technologies.

A comprehensive solution: save time by deploying mobile credentials directly through Honeywell’s WIN-PAK, WINMAG and Pro-Watch integrated security suites, revoke mobile credentials in real-time, and transform the way people interact with your building using the Honeywell Vector Occupant App. For more visit: www.security.honeywell.com/uk

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The only security event you need to be part of IFSEC International returns to ExCeL London on 8-10 September 2020 IFSEC International, Europe’s leading integrated security event, is critical to today’s changing landscape. Running for the first time alongside Counter Terror Expo and Intelligent Buildings Europe, IFSEC is your unmatched opportunity to showcase your security technologies to a global network of installers, integrators, end-users, consultants, distributors and government officials.

“IFSEC has been transforming over the years.

It is a must attend show for any stakeholder in physical and converged security.”

CTI/CISO Virtually Informed

“It was our first time exhibiting in the UK and Europe, as we wanted to expand our markets.

There was a good quality of visitors and foot traffic – we would definitely exhibit again.”

“We came to broaden our security portfolio, we wanted to explore the markets and understand ROI. It has been a really successful show with excellent networking opportunities.”

Business Development Manager, Telaeris Inc

Business Manager Siklu

For more reasons to exhibit and to book your stand visit: www.ifsec.events/international

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Security lessons learned

A look at the implementation of a new assessment and planning policy that came as a result of a serious security incident ecently Manchester City Council took a step in the right direction by implementing ‘Martyn’s Law’. The new policy follows the Manchester Arena bombing in 2017 and is named after one of the victims, Martyn Hett. It introduces five new requirements for licensing venues, ensuring they conduct vulnerability assessments and have a counter-terror plan in place. They are listed as: • A requirement that spaces and places to which the public have access engage with freely available counter-terrorism advice and training.

• A requirement for those places to conduct vulnerability assessments of their operating places and spaces.

• A requirement for those places to mitigate the risks created by the vulnerabilities.

• A requirement for those places to have a counter-terrorism plan.

• A requirement for local authorities to plan for the threat of terrorism.

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“Having advocated these measures for years, we are pleased to see the first steps of local government taking more effective action and implementing a common-sense security law,” said Peter Jackson of Jacksons Fencing. “A successful interpretation of the new law will rest on thorough assessment and monitoring by local bodies and industry experts, understanding the local threat context and having knowledge of the most effective measures for each individual situation.”

POLICY

“We are pleased to see the first steps of local government taking more effective action and implementing a common-sense security law”

Assessing the threats

The first step in integrating security for public venues is to carry out a full-scale risk assessment, identifying any potential hazards and possible design flaws. This includes site considerations such as location, its day-to-day usage and topography.

It’s important to consider the types of buildings in the area and identify any high-risk sites nearby, as these will have a direct impact on the planning process, potential threats and overall security of the area. Establishing how the space will be used, who will have access and how access is controlled are also crucial parts of a standard risk assessment.

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“It’s not just highprofile terror attacks that authorities and businesses need to consider”

Importantly, an assessment will highlight an area’s weak points, from poor traffic management, unmonitored vehicle access control or blast stand-off distances. By painting a picture of how these weak points can be exploited, specifiers and planners can design against potential methods of attack.

“It’s not just high-profile terror attacks that authorities and businesses need to consider,” says Peter. “Criminal activity and opportunist lone-wolf attacks should also be planned for.

Analysing the local threat context and emergency service response times can help inform security decisions. A venue in a neighbourhood reporting high levels of burglary should ensure they have effective detection capabilities, removing blind spots, employing CCTV or maximising the attack time needed to break into an area and thus increasing the likelihood of preventing intrusion.”

measures and vehicle security barriers. Street furniture (speed bumps, bollards etc.) or chicanes will prevent vehicles reaching dangerous speeds or even getting into the space at all.

Intelligent, holistic design can help prevent or deter security breaches in subtle ways that will be barely noticeable to residents. Busy urban spaces can be secured against risks and attacks without being turned into a fortress. A good model of this according to Peter Jackson is in place at Arsenal FC’s Emirates Stadium.

“On match day the venue can expect crowds of up to 65,000,” he explains. “A vehicle attack could result in a catastrophic loss of life.

However, between the road and the pedestrianised area is a sculpture with huge letters spelling ‘ARSENAL’. These are strong enough to stop a vehicle in its tracks, preventing it from reaching the crowds. In other areas large steel cannons, the club’s symbol, also greatly reduce the chance of hostile vehicles gaining access.”

Taking inspiration

The UK government has already indicated its support of Martyn’s Law, a promising sign of things to come. While legislators and policymakers debate the new licensing rules and work on implementing them throughout the country, private businesses and venues should not passively watch on.

“Security breaches can risk lives and cause serious commercial damage,” concludes Peter.

“Venue managers and security specifiers should take the initiative and start implementing effective strategies today.”

Designing out danger

Once an assessment has been carried out and potential risks identified, it’s possible to design out threats. Well thought-out design can play a pivotal role in security. The next step is to ensure appropriate measures are implemented according to the situation. This can include improving the physical security of the buildings themselves and also incorporating crime prevention techniques into the actual layout and landscape of the surroundings. For example, if an assessment indicates the venue is vulnerable to vehicle attack, then the threat can be mitigated by implementing traffic calming 44

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REVIEWS

CCTV – TRIED & TESTED An overview of some of the products we have featured in PSI independent test reports. This month we highlight recent CCTV reviews; products are listed in no particular order. As always, manufacturers and distributors have no input in the test reports or results Bosch – Flexidome NDE-3503-AL Part of the Bosch Flexidome IP 3000i IR range, this fixed dome camera is impact resistant to IK10 with IP66 protection rating and has a 1/2.9” 5MP CMOS sensor, 3.2 to 10mm motorised lens and a range of “Essential” video analytic functions. It has a diameter of 137mm and height of 122.5mm. It has an operating temperature of -30°C to +50°C. Review: A very capable dome camera with a wide range of configuration options.

IDIS – DC-Y3C14WRX This is a 360° dome IP camera with built-in infrared illumination. It supports two-way audio, alarm input and outputs and a range of viewing modes.

Review: This is a well-built 360° camera with some very flexible display modes. For maximum benefit it would ideally be used with an IDIS NVR or front end but works well with the supplied software or Web viewer.

Concept Pro – CP-HSD20-AHD This Concept Pro IP66 IK10 rated speed-dome is based on the Starvis 1/2.8” CMOS sensor, giving a 2MP (1920 x 1080p) image with a 20x zoom lens and in-built infrared illuminators with a stated range of up to 150 metres. A 30x zoom version is also available. The camera provides outputs for all the main analogue HD formats such as AHD, CVI, TVI along with the digital over coax SDI standard.

Review: An interesting highly sensitive HD speed dome that gives a potentially easy route to changing from analogue HD to IP based viewing and control, compatible with all key analogue HD systems. Some of the camera’s core configuration options are not currently accessible via the browser but possibly may be included in a future firmware version.

Optio - OPA4ED28V12IRG

The OPA4ED28V12IRG camera is an IP67 rated, 4 Megapixel (2560H x 1440V) Eyeball style analogue camera with a varifocal 2.7mm to 12mm lens. It consists of an aluminium body and mount available in a dark grey or white finish. Optio products form a subset of the Vista range.

Review: Working with all of the key analogue HD formats and providing up to 4MP resolution this camera is relatively simple to install and set up. When combined with a compatible recorder, this camera allows simple and cost-effective upgrades for legacy analogue systems using coaxial cabling.

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SMOKE DETECTION

Hikvision – DS-2CD4A26FWD This camera is a high-end outdoor bullet camera identified as part of Hikvision’s DarkFighter range. The camera offers very high sensitivity and 1920 x 1080p HD performance with pre-installed firmware to provide video analytic functions. These can be selected from options including Audio Exception, Defocus, Scene Change, Face, Line Crossing, Intrusion, Region Entrance, Region Exiting, Unattended Baggage and Object Removal Detection.

Review: The wide range of detection methods mean that this camera can fulfil the majority of current security video tasks. Its builtin Infrared illuminator range and high sensitivity provide very good image quality even in challenging conditions.

Tyco – Illustra Flex IFS02P6INWIT This Indoor HD PTZ dome is from the Illustra Flex range and has a 30 times optical and 12 times digital zoom range with IR illumination up to 25 metres. An external variant has IR support to 150 metres.

Review: A very well constructed PTZ camera unit with straightforward connection and configuration. Some minor issues encountered with setup functions and lens performance but overall, good image quality and extended zoom range.

Hanwha Techwin – Wisenet PNM-9320VQP The Wisenet PNM-9320VQP is a relatively large assembly that can house up to 4 fixed camera modules for wide area coverage and with a PTZ camera beneath fitted with a 32x zoom lens of 4.44mm to 142.6mm. The wide range of fixed camera modules means that the camera can cover a full 360° field of view or 4 specific narrower views to suit the surveillance requirement.

Review: An interesting device to provide wide area surveillance with PTZ support for close-up or automated tracking of subjects. The single network connection means that an existing network camera can be upgraded to a multiview capability without the need for additional network hardware.

Dahua - DH-IPC-HDW4431EMP

The HDW4431EMP is a 4MP “Eyeball” format camera with infrared support, IP67 ingress protection and IK10 vandal resistance. The camera supports Dahua’s ePoE technology for extended connection distances over network cabling. The 2.8mm lens on this model gives a viewing angle of 104°(H) x 58°(V); 3.6mm and 6mm lens options are available for narrower angle horizontal views of 83° and 58° respectively. A true Wide Dynamic Range of 120dB is stated.

Review: A well featured compact camera with good performance and ease of installation.

Flir – CC-3103-01-I This is an IP66 rated corner mounting 3MP IP camera from the Flir Ariel range with a lens viewing angle designed to provide wall to wall and ceiling to floor coverage of the surveyed area. It has a curved front plate to ensure no grip is possible and that no ligature can be attached. A microphone allows sound to be captured and discrete infrared illumination is available for low or zero visible light use.

Review: This camera is very simple to get up and running and has a wide range of settings to optimise its performance. Image quality and colour rendition is very good and alarm settings are clearly laid out and function well. The ease of browser access was a welcome change from some supplier offerings.

www.psimagazine.co.uk

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APPLICATION

Fire safety protection for Nottingham students An Evolution analogue addressable fire detection system from Nittan Europe has been installed into a new student accommodation development in Beeston, Nottingham. The system was installed

by TIS. Dagfa House is a development of townhouses, clusters and studios adjacent to The University of Nottingham campus. It provides accommodation to 229 students and a range of leisure and study amenities. At the heart of the development is a Grade two listed building that dates back to the 18th-century and was converted into a school in 1948. This latest development has been undertaken by the Cassidy Group.

Security and building management working together ExcelRedstone is implementing an integration project using Maxxess eFusion technology at a high-rise residential and hospitality development in the City of London. Currently under construction, the £300m 43-storey One Bishopsgate Plaza development will see security and building management technology operating together in a setting that includes both newbuild and listed conservation area structures.

As well as having 160 new private apartments, when completed the development will include a 237-bed five-star Pan Pacific Hotel, a public plaza and a Pacific Ballroom.

“The customer wanted a seamless, single interface that allows front of house guest services to be linked to back of house functions and give the highest operator efficiency and enhanced customer experience,” says Matt Salter, Director, ExcelRedstone.

With its modular, building block approach, eFusion provides an umbrella management system for guest check-in, reservation and visitor management, access control, surveillance and building systems. In use, eFusion eliminates gaps in security by removing the need for operators to continually switch between systems.

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One of the key fire safety challenges posed by the development was the mix of accommodation blocks, with some being relatively small. A fire detection system was required that could potentially evacuate each site in the event of a fire and that would also be future proof, with spares readily available.

A Nittan Evolution analogue addressable fire alarm system, comprising two individually networked systems, each utilising eight Evolution1 panels and Nittan devices was chosen as the solution because of its built-in network connectivity, plus its ease of installation and cause and effect configuration.

For the primary detection in the majority of locations, Nittan’s EV-PYS Optical Detector with built-in sounder was selected for convenience, due to the time required compared to installing separate detectors and sounders, as well as the combined detector/sounder providing a more aesthetically pleasing solution.

In the open areas, such as the cinema room, games room, common room and the communal garden terrace, Nittan EV-HIOP-SB High Output Sounder Beacon VADs were installed. These devices provide high volume sound, EN 54-23 compliant visual alarm and are waterproofed to IP65.

Nittan EV-MCP2-SCI Call Point with built in short circuit isolators were chosen to ensure the loops were adequately protected, so the system remains compliant even under short circuit fault conditions. Each Call Point was also fitted with a hinged front cover for compliance with BS-5839-1: 2017.

Two of the technologies being integrated at the site are the Oracle Hospitality Opera property management and guest service system and a 266-door Assa Abloy wireless electronic locking solution. ExcelRedstone is also using eFusion to integrate Zenitel IP intercoms, a Kone lift system, and the building management (BMS) system using the BACnet protocol.

The eFusion integration also allows a more flexible approach with the surveillance system for example, making it easy to use a choice of Axis cameras in the listed conservation areas of the site, integrating them with over 350 Mobotix fixed lens and panoramic cameras through the Wavestore video management system (VMS).

The surveillance and other security systems will be monitored live from two separate control rooms, one for the hotel and one for the wider estate.

As well as integrating these and fitting out the control rooms, Excel Redstone is also responsible for networking and AV systems at the development.

“Our engineers are pre-staging the entire system off-site,” explains Matt Salter. “This is allowing us to test everything in advance and to reduce packaging waste and environmental impact on site. It also lets us work more efficiently, in step with the ongoing construction schedule, floor by floor.”

www.psimagazine.co.uk

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ACCESS CONTROL

ACCESS CONTROL

KERI SYSTEMS UK LTD

Tel: +44 (0) 1763 273 243 Fax: +44 (0) 1763 274 106 Email: sales@kerisystems.co.uk www.kerisystems.co.uk ACCESS CONTROL MANUFACTURER

HVM

FRONTIER PITTS LTD

+44 (0) 1293 422800 marketing@frontierpitts.com

www.frontierpitts.com

NORTECH CONTROL SYSTEMS LTD. Nortech House, William Brown Close Llantarnam Park, Cwmbran NP44 3AB

Tel: 01633 485533 Email: sales@nortechcontrol.com www.nortechcontrol.com ACCESS CONTROL – SPEED GATES, BI-FOLD GATES

HTC PARKING AND SECURITY LIMITED St. James’ Bus. Centre, Wilderspool Causeway, Warrington Cheshire WA4 6PS

Tel 01925 552740 M: 07969 650 394 info@htcparkingandsecurity.co.uk www.htcparkingandsecurity.co.uk ACCESS CONTROL

INTEGRATED DESIGN LIMITED

Integrated Design Limited, Feltham Point, Air Park Way, Feltham, Middlesex. TW13 7EQ Tel: +44 (0) 208 890 5550

sales@idl.co.uk www.fastlane-turnstiles.com

CCTV

CCTV POLES, COLUMNS, TOWERS AND MOUNTING PRODUCTS

ALTRON COMMUNICATIONS EQUIPMENT LTD Tower House, Parc Hendre, Capel Hendre, Carms. SA18 3SJ

Tel: +44 (0) 1269 831431 cctvsales@altron.co.uk www.altron.co.uk

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CCTV SPECIALISTS

PLETTAC SECURITY LTD

Unit 39 Sir Frank Whittle Business Centre, Great Central Way, Rugby, Warwickshire CV21 3XH

Tel: 01788 567811 Fax: 01788 544 549 Email: jackie@plettac.co.uk www.plettac.co.uk

CONTROL ROOM & MONITORING

CCTV MONITORING

AWARD-WINNING, LEADING GLOBAL WHOLESALE DISTRIBUTOR OF SECURITY AND LOW VOLTAGE PRODUCTS.

ADI GLOBAL DISTRIBUTION

Distributor of electronic security systems and solutions for over 250 leading manufacturers, the company also offers an internal technical support team, dedicated field support engineers along with a suite of training courses and services. ADI also offers a variety of fast, reliable delivery options, including specified time delivery, next day or collection from any one of 28 branches nationwide. Plus, with an ADI online account, installers can order up to 7pm for next day delivery.

Tel: 0161 767 2990 Fax: 0161 767 2999 sales.uk@adiglobal.com www.adiglobal.com/uk

LEADING DISTRIBUTOR OF CONVERGED IP SOLUTIONS, INCLUDING CCTV AND ACCESS CONTROL

MAYFLEX GUK

Independent security provider offering CCTV monitoring, CCTV Data Protection Assessments, Key Holding, Alarm Response. Competitive trade rates for Installers. ISO 9001, 27001 Accredited.Innova House, Innova Park, Enfield, EN3 7XH

www.guk.co.uk monitoring@guk.co.uk 01992655659

DISTRIBUTORS

Our product range not only covers IP security products but also incorporates the cabling infrastructure and the Ethernet switching products necessary for a comprehensive security installation. We have a knowledgeable team of sales and technical experts that provide advice and support with system design and product choice. You can also order online up to 8pm for next day FREE delivery.

Excel House, Junction 6 Industrial Park, Electric Avenue, Birmingham, B6 7JJ

Tel: 0800 75 75 65 www.mayflex.com

THE UK’S MOST SUCCESSFUL DISTRIBUTOR OF IP, CCTV, ACCESS CONTROL AND INTRUDER DETECTION SOLUTIONS

NORBAIN SD LTD

210 Wharfedale Road, IQ Winnersh, Wokingham, Berkshire, RG41 5TP

Tel: 0118 912 5000 Fax: 0118 912 5001 www.norbain.com Email: info@norbain.com

ONLINE SECURITY PRODUCTS

Security distributors direct to installers, property maintenance & facilities management companies

Phone 0800 880 6123/0113 850 6123 sales@onlinesecurityproducts.co.uk www.onlinesecurityproducts.co.uk

INDUSTRY ORGANISATIONS

TRADE ASSOCIATION FOR THE PRIVATE SECURITY INDUSTRY

BRITISH SECURITY INDUSTRY ASSOCIATION Tel: 0845 389 3889 Email: info@bsia.co.uk Website: www.bsia.co.uk Twitter: @thebsia

DIR PSI apr20_v9_000_RiskUK_jan14 20/05/2020 11:45 Page 3

INTEGRATED SECURITY SOLUTIONS

SECURE CONNECTIVITY PROVIDERS

SECURITY PRODUCTS AND INTEGRATED SOLUTIONS

HONEYWELL COMMERCIAL SECURITY Tel: +44 (0) 844 8000 235 E-mail: securitysales@honeywell.com INTEGRATED SECURITY SOLUTIONS

INNER RANGE LTD

Units 10 - 11, Theale Lakes Business Park, Moulden Way, Sulhampstead, Reading, Berkshire RG74GB, United Kingdom

Tel: +44(0) 845 470 5000 Fax: +44(0) 845 470 5001 ireurope@innerrange.co.uk www.innerrange.com

POWER

CSL GROUP

T: +44 (0)1895 474474 sales@csl-group.com @CSLGroupLtd www.csl-group.com LIFE SAFETY EQUIPMENT

C-TEC

Challenge Way, Martland Park, Wigan WN5 OLD United Kingdom

Tel: +44 (0) 1942 322744 Fax: +44 (0) 1942 829867 Website: www.c-tec.com

SOFTWARE SOLUTIONS

SOFTWARE SOLUTIONS

UPS - UNINTERRUPTIBLE POWER SUPPLIES

WEBEYE LTD

6a Hazel Court, Blidworth, Nottingham NG21 0RY

0115 7149990 sales@webeyecms.com www.webeyecms.com

ADEPT POWER SOLUTIONS LTD

Adept House, 65 South Way, Walworth Business Park, Andover, Hants SP10 5AF

Tel: 01264 351415 Fax: 01264 351217 www.adeptpower.co.uk sales@adeptpower.co.uk

SECURITY

INTRUSION DETECTION AND PERIMETER PROTECTION

OPTEX (EUROPE) LTD

Redwall® infrared and laser detectors for CCTV applications and Fiber SenSys® fibre optic perimeter security solutions are owned by Optex.

Platinum House, Unit 32B Clivemont Road, Cordwallis Industrial Estate, Maidenhead, Berkshire, SL6 7BZ

Tel: +44 (0) 1628 631000 Fax: +44 (0) 1628 636311 Email: sales@optex-europe.com www.optex-europe.com

TO ADVERTISE IN THE PSi DIRECTORY contact Tracey Cole on

0208 295 8306 tracey.cole@proactivpubs.co.uk

EDIT Social jun20_000_PSI_may15 26/05/2020 18:53 Page 2

SOCIAL MEDIA

SECURITY ON SOCIAL MEDIA A look at what’s been happening on PSI’s Instagram feed this month (apart from all the sport...)

psimagazine

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