PSI Magazine June 2024

EURO 76

The same renowned, quality software as the EURO 46.

Reliable supply in distribution, supporting your business. One hybrid panel range for Grade 2 and 3 installations, 1 to 76 Zones.

EDITOR

Andy Clutton

Tel: 020 8295 8308

E: aclutton@westernbusiness.media

Twitter: @SecurityDrum

DESIGN & PRODUCTION

Matt Jarvis

Tel: 020 8295 8300

E: mjarvis@westernbusiness.media

Alex Romer

E: aromer@westernbusiness.media

ADVERTISEMENT DIRECTOR

David Lewis

Tel: 020 8295 8309

E: dlewis@westernbusiness.media

DISPLAY ADVERTISING

Paul Amura

Tel: 020 8295 8307

E: pamura@westernbusiness.media

ADMINISTRATION

Tracey Cole

Tel: 020 8295 8306

E: tcole@westernbusiness.media

CONSULTANT

Mark Quittenton

DIRECTORS

Mark Sennett, Keith Gabriel, Danny Kosifou

PSI Premier Awards 2024

Last month we saw our sector head to Birmingham for The Security Event at the NEC for some valuable networking and some intimate gatherings for beneficial idea sharing

News and events from the security and fire sectors

The latest movers and shakers in the security and fire industry

Hanwha Vision – XNP-C9310R

The PTZ dome camera is put through its paces by an independent reviewer

on social media Instagram posts from those at The Security Event. Are you on there?

The pick of the latest security products with information from the manufacturers plus handy QR codes

Due to an unexpected stay with the NHS, the editor of PSi missed TSE, so what did he miss?

Your final call to head to the PSI website to cast your votes. Be sure to join us (and Steve Davis) for the Awards Dinner in July

Sights of the big show

A collection of images taken by the PSi team at TSE this year

Dealing with bad payers

How do you deal with customers that are slow to pay and how can you avoid the problem?

Paxton on tour

The Tech Tour continues across the UK and Ireland as Paxton goes faceto-face with installers

John Lutz Boorman explains why the next big job in security is the chief AI officer

Jamie Allam of Amthal Group reflects on technology progress so far this year and anticipates future growth

How to choose correctly between panic and emergency systems

Videcon

PSI Premier Award Finalists

Texecom have been nominated for the PSI Premier Awards in 2 categories. Cast your vote at www.psimagazine.co.uk/vote

INTRUDER PRODUCT OF THE YEAR

Impaq S G3 shock sensor : Security at its best

SOFTWARE PRODUCT OF THE YEAR

Texecom Monitor : Primary alarm communications

Texecom Monitor offers primary alarm signalling to leading Alarm Receiving Centres and is part of Texecom’s suite of digital tools & services

VOTE NOW

Cast your votes now!

OPEN DISCUSSIONS

Much of the focus of this edition is on The Security Event and what visitors and exhibitors got up to during the threeday show. This, and other gatherings, demonstrate the value of face-to-face interactions in the sector

Due to a last-minute unexpected seven-day break courtesy of the NHS, I wasn’t able to attend The Security Event this year. It was the first one I’ve missed and by all accounts it was a great show (check out the photos in this edition and our latest podcast for a couple of interviews) and the signs are there that TSE is now very much the number one event in the security sector and is reportedly already 85% sold out. It was the biggest, but it wasn’t the only event to be held recently.

A few weeks after TSE, Paxton’s Tech Tour continued its long trek around the UK and Ireland with a stop at Peterborough. Being just down the road from me, and well into my recovery, I was able to make that one and it was quite an eye opener on the value of smaller, more focused presentations as well as the international juggernaut at the NEC.

Sure, at TSE there was a real buzz going around and lots of people in attendance (the organisers stated afterwards that there was a 28% increase in visitors) meaning that if exhibitors had done their homework and offered a welcoming visage for installers, they would be busy. However, it’s a different kind of interaction that you get at the big shows compared to the more intimate approach.

At the Tech Talk I attended, installers were encouraged to interact throughout the presentations, meaning that often the speaker would pause while a few engineers from different companies would talk over a specific topic and debate problems they have experienced and solved. This idea sharing and open discussion led to a number of interesting conclusions that not just those in attendance, but also the representatives from Paxton, garnered valuable information that could be taken forward to tackle an issue.

This type of discussion doesn’t usually happen at the big shows (it’s more one-to-one) so while we of course recommend that you visit TSE every year, don’t forget the smaller events too, especially if you value the knowledge of your peers. Hope to see you all at Security Matters Live in Coventry this month for more of the same.

LOOKING GOOD

You don’t need to be the most eagle-eyed reader to notice that PSi has recently had a facelift with a new design and an upgrade in paper quality. The May edition was the first to show off the new look and we’ve had a lot of positive comments about it. We know that the security industry is often opposed to change, but sometimes you just need to freshen things up after looking the same for 25 years! Thanks for all of your positive reactions.

Andy Clutton EDITOR

Voted PSI Distributor of the Year 12 times

The UK’s #1 Fire and Security Distributor...

INDUSTRY NEWS

BSIA appoints Martin Watson as Chair

THE BRITISH Security Industry Association (BSIA) appointed Martin Watson as its new Chair at the Association’s Spring Forum and Annual General Meeting. With a background in fire, security and engineering spanning 40 years, Martin is currently Industry

Laison Director for BSIA members Mitie Fire & Security Systems; he is also the Chair of the Fire Industry Association, and until recently, was Chair of the Association’s Security Systems section.

Martin will take over the role from Simon Banks, who

was appointed Chair in July 2018, overseeing significant changes over a six-year period. Simon departs as the BSIA’s longest serving Chairman in its 57-year history.

Mike Reddington, Chief Executive, BSIA, said: “On behalf of the BSIA and its members I would like to thank our outgoing Chair Simon Banks for his guidance, support and work over the last six years as we addressed many issues the BSIA were facing, and I am delighted with the progress we have made during this time in addressing those issues.

“We look forward to working with our new Chairman Martin Watson as we build on the strong foundations, we have built over the last six years and we further progress the BSIA in shaping and developing the professional security industry on behalf of our members and the wider industry.”

Comelit-PAC announces SfS partnership

COMELIT-PAC has announced a sponsorship partnership with Skills for Security aimed at supporting professional development and elevating standards across the security sector.

“We are thrilled to partner with Skills for Security in our shared pursuit of excellence and innovation within the security industry,” said Steve Riley, Division Director at Comelit-PAC.

“The sponsorship highlights

our team support towards the growth and development of the security workforce and overcoming the well-documented skills shortages. By combining our resources, product portfolio and technical expertise, we provide security professionals with the tools and knowledge they need to succeed in an ever-changing landscape.’”

James Gribben, Commercial Director at

Skills for Security added:

“It’s a privilege to welcome Comelit-PAC as a pioneer of access control and video door entry as a valued sponsor of Skills for Security. Together, we look forward to advancing the standards of professionalism and excellence within the security industry, ensuring that individuals have access to the training and resources they need to thrive in their careers.”

Zitko Group announces Irish expansion

ZITKO GROUP has announced an expansion into Ireland, marking a milestone in the company’s strategic growth initiatives.

Heading up the region is managing consultant, Aaron McDonald. Aaron joined the business in 2023 and has already established Zitko’s presence, successfully building on the work of the UK based team.

“We are thrilled to embark on this new chapter of growth, with our expansion into Ireland the first of a number of exciting initiatives.”, said George Zitko, CEO and Founder of Zitko Group. “I know I speak for the whole team in saying how excited we are at both the opening of our Dublin office, and Zitko Group (Ireland) officially launching.”

Steve Riley and Francesca Boeris of Comelit-PAC with David Scott of Skills for Security

Martin Watson and Simon Banks

Largest

Chubb celebrates graduate achievements

CHUBB CELEBRATED

the achievements of 55 engineering, sales, and business support graduates at the Dunkenhalgh Hotel in Accrington recently.

The ceremony was not just an event to hand over certificates; it was a welldeserved celebration of the past year’s learning and development, highlighting the learning journey into fulltime roles within Chubb.

Among the graduates were learners completing qualifications from apprenticeship pathways, fast-track fire and security engineering qualifications, and advanced-level sales qualifications. Three graduates were recognised for their

outstanding achievements over the past twelve months. Zach Hearson was awarded Chubb Apprentice of the Year, and Niall Collins was named Chubb Learner of the Year. Adding to the accolades, Elizabeth McConnell was recognised as Mentor of the Year, celebrating the crucial role mentors play in guiding

Chubb’s apprentices through their developmental journey.

Chubb’s Early Careers Manager, Jim McSharry, hosted the event and said:

“It’s a really positive end to three and a half years of learning for the apprentices, Accelerated Development Programme cohort, and sales graduates. It’s fantastic

Survey reveals crime fears and experiences

ALTHOUGH THE Office for National Statistics (ONS) reported that crime rates dropped by 10% in 2023, the National Crime & Community Survey conducted by Neighbourhood Watch and SimpliSafe Home Security found that 37% of the 28,909 British people

surveyed experienced a crime in the last year, with 63% of those having experienced antisocial behaviour, followed by physical assault (25%).

58% of people who witnessed a crime over the past twelve months did not report it, with the main reason being they didn’t believe anything would be done – this behaviour was the most common among those from Birmingham (10%).

When looking at the data regionally, Londoners experienced the highest level of crime over the past twelve months (46%), with the North East not too far behind (44%). The South West experienced the least crime (71%), which ties with people in that region feeling the safest (81%). Those in the West Midlands, however, feel the most unsafe (37%).

John Hayward-Cripps, CEO

of Neighbourhood Watch Network: “It is clear from the findings of our survey that we must continue to prioritise sharing resources and raising awareness of antisocial behaviour, burglary and cybercrime. A staggering 46% of people didn’t report a crime over the past twelve months according to the National Crime & Community Survey and 5% of those said it was because they were too scared to do so, so it’s important to help empower people to take action to protect themselves and prevent these crimes from impacting them and their communities. Working collaboratively with other organisations will be essential to help reduce crimes such as ASB in communities and increase feelings of safety and community wellbeing.”

recognition of a milestone and an exciting beginning to fulfilling careers with Chubb.”

The graduates will now continue their journey at Chubb in a range of full-time positions, where they will be given the opportunity to grow and progress in their careers in a supportive and nurturing environment.

Reliance High-Tech has once again achieved the ‘Standards Exceeded’ rating in its annual NHS Data Security and Protection Toolkit (DSPT) assessment.

Alex Buckingham, information security manager at Reliance HighTech said: “Cyber threats are constantly evolving, so we need to have our finger on the pulse in terms of how we protect our customers.”

Ajax Systems has joined the Fire Industry Association (FIA). Paul Pope of Ajax Systems and board member at the FIA said: “Our partnership with the FIA is not just about mutual benefit; it signifies a shared commitment to enriching the fire safety community with technology and knowledge.”

Cyber code of practice updated

THE BRITISH Security Industry Association (BSIA) has updated its manufacturers’ code of practice that recommends on the design, testing and manufacture of safety and security products with a cyber exposure, whilst aligning with major new UK legislation.

Manufacturers of safety and security systems Cybersecurity code of practice, is based on international industry best practice regarding cybersecurity and refers to recognised guidance and standards applied to safety and security systems. Crucially, it aligns with UK’s consumer connectable product security regime, the UK Product Security and Telecommunications Infrastructure (PSTI) Act: 2022, which came into effect this week for Relevant Connectable Products. A previous iteration of this code of practice was released 2021 already encompassing many of the key requirements of the Act and in many aspects going beyond them.

The code of practice, which underpins the BSIA manufacturers cyber assurance registration scheme, will assist in providing confidence throughout the supply chain promoting secure connection of products and services. Its aim is to deliver client assurance regarding connected solutions, assisting the supply chain in their duty of care to other network users, particularly with respect to protecting the integrity of existing cybersecurity

countermeasures or the implementation of such countermeasures in new solutions.

Graham Evans, Technical Officer, BSIA, said: ‘We are pleased to announce the release of our updated issue of the Manufacturers of safety and security systems Cybersecurity code of practice, incorporating the relevant references to the UK Product Security and Telecommunications Infrastructure (PSTI) Act: 2022.

“We are delighted to see the requirements in the Act are aligned to our code of practice and once again demonstrates the forward thinking of our members to ensure their products and services keep pace with the latest security standards and legislation.”

Glenn Foot, Chairman, BSIA Cybersecurity Product Assurance Group (CySPAG), said: “The PSTI Act is a welcome addition to the world of cybersecurity, but it must be noted that it only covers the basics, and there are likely to be additional requirements in the future.

“Cyber responsible manufacturers should be striving to exceed these minimum requirements in order to give their customers the highest level of confidence in relation to cyber security. To support manufacturers in exceeding the PSTI requirements, the CySPAG scheme provides guidance on best practices and recognition for manufacturers for going beyond the bare minimum for cyber security.”

APPOINTMENTS

SIMON WILSON

ABLOY UK has appointed Simon Wilson as business development manager for the healthcare sector. Simon will lead the business development of digital access solutions within both private and public healthcare settings.

Simon has spent over a decade within the Assa Abloy family beginning his journey in 2004, when he specialised in mechanical master key systems. His dedication and proficiency led him to become national sales manager for CLIQ from where he was promoted to CLIQ business development manager, further solidifying his position as a trusted advisor.

DELPHINE GUERRIER

VITAPROTECH HAS appointed Delphine Guerrier as CEO for the EMEA region. With many years of experience in the general management of international groups in the security industry, Delphine brings significant expertise and a strategic vision to propel the group towards new challenges. Her appointment follows the recent signing of an acquisition agreement to cquire the assets of Identiv’s Security business by Vitaprotech.

Delphine will be responsible for leading the different teams and companies of the Group in the EMEA region to achieve ambitious growth targets, while strengthening the Group’s leadership position in Europe and internationally.

JON CROSBY & JAMES HAIGH

TRAIL GROUP has made two appointments to its leadership team. Jon Crosby has been appointed managing director and James Haigh has been promoted to group strategy director. Having joined Trail Group in 2023 as commercial director, Jon (pictured) will now lead the overall strategic development of the business. He will develop the Group’s vision, direction and

CARLOS PEREZ

EURALARM’S TEAM has been strengthened with the naming of Carlos Perez as its new technical manager for the Fire and Extinguishing sections. Carlos succeeds Michael Scharnowsky who is retiring.

In recent years Carlos was a member of the Extinguishing section and represented the Spanish trade association and Euralarm member Tecnifuego. Carlos is the Spanish expert and representative within the Asociación Española de Normalización and was convenor of the fixed extinguishing equipment manufacturers section of Tecnifuego. He held several positions within Tyco Fire & Building Products and Johnson Controls before joining Euralarm.

GARETH BARNBROOK

HISPEC HAS appointed a national head of housing.

Gareth Barnbrook, the latest addition to Hispec’s expanding team, brings over 20 years of industry experience. Gareth will lead the team across the housing sector, covering both social housing and private property developments, to help ensure dwellings have adequate fire detection and emergency lighting.

Gareth says: “I’m joining the Hispec team at an exciting time and can’t wait to get stuck in. The business has seen exponential growth over the last five years and, with two decades of experience in the business development space, I’m confident that joining forces with the team will allow me to further grow the housing arm of the business.”

planning for the next five years, as well as take responsibility for financial reporting and defining the service offer to meet the needs of new and existing customers. He is also reviewing operational processes, service standards and risk management profiling.

Recently promoted James Haigh was previously the business change manager having joined Trail in 2022. He

will now be responsible for the strategic integration of all Trail Group’s companies and subsidiaries.

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PRODUCT TEST

Hanwha Vision XNP-C9310R

WHAT’S IN THE BOX?

• Dome

• PoE Injector

• Euro mains lead

• Quick Guide

• Grommet, clamp and RJ45 cover

The XNP-C9310R is a 4K, 31x Zoom IP67, IK10, & NEMA4X rated PTZ network dome. It has high sensitivity and long-range infrared support for day / night performance, with advanced AI management and subject detection capabilities.

GETTING STARTED

The camera is not supplied with a mounting bracket so this must be purchased separately. A range including Hanging, Ceiling, Wall, Pole, Parapet and Corner mounts are available. The dome’s mounting arrangement uses a sprung three point insert and rotate style of fixing with a safety loop attachment point. Three M6 securing holes with 64mm (2.5”) centres in the top can be used for temporary fixings for workshop setup and configuration if required.

The only connection to the dome is its RJ45 HPoE port and this has a protective grommet and securing clip to hold it in place.

The supplied HPoE injector can supply up to 83W and supports up to 1Gb/s data. An SFP fibre data port socket is included for fibre network use. The supplied lead was a Euro style to C13 connector so a UK mains plug or lead change may be required.

The camera is given an operating temperature range of -55°C to +55°C and has dimensions of 296(h) x 188(Ø) mm without mounting bracket.

OPERATION

The dome has DHCP set by default or will use 192.168.1.100. It can be discovered

THE DOME HAS HIGH SENSITIVITY AND LONG-RANGE INFRARED SUPPORT FOR DAY / NIGHT PERFORMANCE, WITH ADVANCED AI MANAGEMENT AND SUBJECT DETECTION CAPABILITIES

using conventional network tools or the Hanwha Wisenet Device Manager software which can be downloaded from their website.

At first connection, a strong device password must be set. This requires the use of three character types if the minimum 8- or 9-character password is used, or two character types if 10 or more characters. A hard reset button is available should the password be lost; this is located behind the micro-SD card slot cover on the rotating section of the body and accessible by releasing a captive Torx screw. Two card slots are available, each with an apparent capacity of up to 512GB.

The power demand is quoted as 23W typical with 62W maximum. In practice the quiescent demand was just under 20W, and around 40W with heater on and IR at maximum. Motor control and image processing appeared to add an additional 10W of momentary demand.

A FEATURE-RICH PTZ DOME WITH STRAIGHTFORWARD CONFIGURATION AND OPERATION. EXCELLENT PERFORMANCE AND NETWORK SECURITY FEATURES

Camera movement is generally very quiet with a short burst of noise when travelling to presets at up to 550°/s. Manual pan and tilt is from 0.024°/s to 200°/s with a tilt range of 110°. Preset accuracy is very precise, given as ±0.07°. Up to 300 presets can be allocated, along with preset sequences consisting of Swing, Group, Trace, Tour, Auto Run, and Scheduled.

9 / 10

The motorised varifocal lens has a range of 6.91 – 214.7mm giving a horizontal angle of view from 60.6° to 2.59°, with an aperture from F1.36 (Wide) to F4.6 (Tele).

ONVIF, SUNAPI, and Wisenet open platform protocols are all supported.

MENU OPTIONS

are for SSDR (Dynamic range), White Balance, Backlight, Exposure, Day/ Night, Special (Sharpness, Gamma,

Sound is not supported on the camera but is available through an optional network connected box.

The browser accessed menu uses a dropdown tree structure to the left of the configuration window with the following options:

Basic – Video profile, User configuration, Date & Time, and IP & Port settings.

PTZ – PTZ and preset settings and Pan & Tilt limits.

Network – DDNS, IP filtering, HTTPS, 802.1x, QoS, SNMP, Auto IP configure, Certificate management.

Event – I/O box, Event rule, Handover, FTP/E-mail, Storage, Time schedule, Network disconnection, MQTT.

AN AND NETW

Open platform – Installation and configuration of Open platform applications.

Video & Audio – Video setup, Camera setup, Location setup, Smart Codec, Wise auto-focus, Focus scan, WiseStream.

Analytics – Shock, Motion, Tampering, Fog and Object detection, IVA, Auto tracking.

System – Product information, Upgrade / Restart, Log.

The camera setup options include an After and Before image above the settings area, where the current changes can be compared to a still image of the previous settings. The main camera settings tabs

ContrastLensDistortion)OSD(up

Contrast, Lens Distortion), OSD (up to 5 titles of up to 17 characters, Date & Time, and Pan & Tilt position values with Zoom ratio), Focus, Heater, and IR.

MQTT (Message Queuing Transport Protocol) is supported for communication with IoT devices.

Up to 8 motion zones and 32 privacy masks can be set. The privacy masks track well with PTZ movement if suitably sized.

A “Detection shot” feature allows the camera to automatically store subject images at the best point of capture.

Unicast (up to 20 users) or Multicast streams can connect through up to 10 profiles with a wide range of resolutions up to 3840 x 2160 pixels.

PERFORMANCE

The camera has a range of detection capabilities including Shock, Motion, Tampering and Fog using conventional techniques and enhanced AI analytics that include Object detection for Persons, Faces, License plates, or Vehicles, with differentiation of Car, Bus, Truck, Motorcycle and Bicycle being individually selectable. Detection of even partially obscured people was good and the subject tracking function for person or vehicle performed well.

In addition to a lens heater function for adverse weather conditions, the dome also supports a “spin-dry” feature that quickly rotates the dome three times to help remove any surface water.

The camera lens looks through a curved bowl section but does not appear to suffer any limiting optical effects.

Preset position calls can be stored with focus values or using Wise auto focus, the former gives very rapid access to

important scenes within 1 second without auto-focus delays. Areas of the screen can be selected by mouse for quick PTZ calls.

The 120dB dynamic range gives a good level of contrast and even using the wide dynamic feature still shows good black levels unlike some other systems that have a grey appearance.

Night-time performance is impressive with its 1/1.8” sensor providing a high sensitivity noisereduced image allowing colour imaging down to low light levels and good infrared performance where no suitable artificial light sources are available. The twin highintensity IR sources are mounted either side of the lens and are given a stated 250mtr range. The infrared illumination was evident on targets at 250 metres from the camera. By default, the camera is set to a frame rate of 25ips. Reducing this rate can further improve the low-light performance although it will increase the likelihood of motion blur.

CONCLUSION

A feature-rich PTZ dome with straightforward configuration and operation. Excellent performance and network security features.

The future is here

NEW AI BRIDGE

ARTIFICIAL INTELLIGENCE

Exclusively at

TSE’24 ON SOCIAL MEDIA

Last month, the security industry met at the NEC for The Security Event. Here’s a selection of some of the posts from the three-day show. @psimagazine

EDITOR’S CHOICE

The security industry is busy and complex, so it’s easy to miss new products and services as they get lost in day-to-day activities. Here are a few recent launches that caught our eye.

Hybrid control panel solves PSTN issues

THE EURO 76 from Pyronix is a hybrid control panel, offering 76 zones alongside monitoring through PSTN, GSM, and IP methods of communication. Designed to cater to diverse security requirements, it provides flexible options for both large and small installations, ensuring suitability for Grade 2 and 3 setups.

Network and cable tester is upgraded

THE TREND Networks

SignalTEK 10G network throughput tester and cable qualifier has undergone a series of enhancements, introducing a suite of features.

The SignalTEK 10G now offers users more intuitive options with the new Basic Operation mode. With the goal of streamlining cable and network qualification testing, this option is tailored to accommodate both novice

and experienced users, simply requiring a choice between copper and fibre and the speed the user wishes to qualify, ranging from 10Mbps to 10Gbps for copper (including 2.5 and 5Gbps Multigig), and 1Gb or 10Gb for fibre.

Several SFP updates have also been included in the recent enhancements. Streamlining fibre testing for network technicians, the unit now supports data transmission testing at 1G and 10G using a single 10G SFP+ module, removing the need for separate SFP modules for varying fibre speeds. trend-networks.com

Collaboration leads to alarm launch

SALUS PROTECT

The EURO 76 can be programmed via keypad or through the InSite desktop application, offering installers a smooth menu navigation for different setup options. The panel also tackles the challenges arising from the PSTN switch-off by integrating with IP-based alternatives such as GPRS, Wi-Fi, and LAN modules, solving any PSTN-related issues. pyronix.com

is the result of a collaboration between Salus Controls and Safe 4 Security Group. The launch introduces two product ranges tailored to meet the needs of consumers. The first to be released is Immunity, a certified EN-2 grade smart security solution, offering a range of security features suitable for both homeowners and small businesses. Complementing Immunity will be Merlin, a DIY alternative.

entry sensor, alarm keypad, 90 dB siren (pictured), smoke detector, smart lock, smart plug, camera as well as a leak detector and heat detector.

Immunity includes the Gateway which offers communication via WiFi, Ethernet and GSM. Other devices in the range include a

Also available is a single app without ads that can connect up to 100 compatible devices at no additional cost. salus-protect.com

Upgrade for automatic remote

A free-of-charge software upgrade to the Eaton SecureConnect Application for its i-on panel security system range means that installers can substitute onsite maintenance visits with an automatic remote service that delivers service reports directly into their email inbox or that of their customers. Installers can

also choose to provide their customers with the added value of more frequent online reports, if they wish.

Configuration is managed via the Eaton SecureConnect Web portal, enabling installers to select when the next service will occur, then leave the automated scheduler to do the rest by setting up monthly or bi-annual automatic remote service. All completed reports are loaded to the Web portal and can utilise a traffic light classification for prioritisation. eaton.com

CHECKFIRE HAS launched the LFX fire extinguisher range designed to tackle the dangers posed by lithiumion battery fires. Lithium-ion battery fires are the result of thermal runaway and catastrophic failure of the battery,

Wireless fire detection range added to portfolio

COMELIT-PAC has added to its alarm systems range, with a wireless fire detection series. Available with addressable or conventional transceivers capable of cloud and remote monitoring, the devices eliminate the need for cabling.

Supporting up to 32 devices with a maximum

caused by factors such as overcharging, overheating, physical damage, or internal battery malfunction. Thermal runaway happens when Lithium-ion batteries hit a temperature of 60°C+, releasing toxic gases and igniting. Cooling the entire battery pack, even undamaged cells, is crucial to halt the process. This

of five units per panel, the addressable transceiver sits directly on the loop with a built-in isolator for added protection. This enhances a wired system allowing indication of tamper faults, battery faults, device faults, contamination levels and alarm reporting.

Added to the range is a conventional transceiver, which may be installed as a standalone unit with a conventional panel or alongside conventional wired devices. pro.comelitgroup.com

New range tackles lithium-ion battery fires Public view monitors featuring AI

HANWHA VISION has launched AI Public View Monitors (AI PVMs) which bring object detection and classification to its range of PVMs.

The new 27 and 32-inch models, SMT-3231PV and SMT2731PV, are designed to deter criminal activity and reduce

loss prevention with visible surveillance while providing marketing opportunities via high-definition screens.

The AI PVM range has intelligent video analytics that provide object detection and classification through deep learning. Loitering and line-crossing detection can

in effect, stops the chain reaction in the damaged cells of the battery from spreading further and causing additional cells to overheat and ignite. The LFX fire extinguisher range can extinguish lithium-ion battery fires, as well as surrounding collateral Class A fires. checkfire.co.uk

alert operators to people detected in a specific area for a set amount of time, or if they cross a virtual line, helping to protect stockrooms and offices. AI reportedly reduces false alarms and allows for swift forensic search to support investigations, thereby improving security team efficiency. hanwhavision.eu

HIGHLIGHTS OF THE BIG SHOW

Jaroslav Barton – HID

At The Security E vent we demonstrated how digital credentials are now available in both Apple and Google Wallet to offer touchless and fast entry. But simply gaining entry and exit to buildings is just part of the access control story today. When integrated with a whole range of other third-party building applications like turnstiles, lifts, lockers, garage doors, printers and vending machines, a mobile device becomes a compelling tool for everyone to get the most out of the facilities they work and visit. Our stand at The Security Event was designed to show this working in practice and it was very well received.

Nick Honess – i-PRO

The show felt as busy as ever and it was enjoyable for me personally to catch up with so many old friends, work colleagues and clients.

i-PRO had a presence on the Genetec stand so I had a dual role of running demos of i-PRO Active Guard and our AI cameras within Genetec Security Center and having many meetings with our distribution partners, key clients and technology partners at their stands within the show.

My suggestion for improvement would be to have the event in a bigger hall. It felt very cramped at times particularly on day one and day two, but overall – an enjoyable three days and it was good to see what felt like the entire industry descending on the NEC and Birmingham for a few days.

Didn’t make it to The Security Event this year? Our panel of experts give you a breakdown of the best bits

Francesca Boeris – Comelit-PAC

The highlight of The Security Event in 2024 for us was the vibrant exchange of ideas and insights that characterised the show, creating invaluable connections and paving the way for new opportunities within our sector.

One of the notable moments was the buzz surrounding the latest advancements in security and wireless fire safety technology, together with the prospect of embracing new technologies to open up simple installations for all building types.

A highlight was the chance to engage with industry experts and thought leaders on key topics and trends. Discussions such as cybersecurity, changing legislation, AI-driven analytics, and the rise of smart cities sparked lively debates and provided valuable insights into the evolving nature of security threats and challenges.

Of particular significance was the focus on integration, as attendees recognised the importance of seamless interoperability between different security and fire safety systems. The Forum enabled us to answer critical

questions on the relationship between video surveillance and access control together with cloud, onsite and hybrid architecture. All paving the way to future-proof security.

Making our debut in panel discussions added to our experience. Notable moments included sharing ways to empower women in the industry, and it was great to share the stage with some incredible women shining a light on inclusion and diversity in our sector.

What stood out was the efforts of organisations such as Skills for Security, working so hard to address key issues such as the skills shortage and introduce new talent to our industry. Cementing our partnership was a chance to align our goals for promoting professional development.

John Lutz Boorman – Hanwha Vision

In an industry where acronyms abound, it was notable that one in particular was on everyone’s lips at this year’s Security Event: AI.

The potential of AI has long been acknowledged and at Hanwha Vision we embraced the technology very early on. For me, this year’s Security Event demonstrated just how far AI has developed, and it confirmed the considerable interest now shown in it.

Indeed, recent research by Hanwha Vision revealed that organisations are actively exploring how AI-enabled video can provide the insights needed to gain operational efficiencies. In fact, nearly twice the number of users we spoke to intend to turn to video cameras with AI rather than automation and robotics to meet their organisations’ challenges.

One reason behind this appetite for AI is that the technology offers proven benefits in video. Users are already calling on AI - in particular ‘at the edge’,

where it is highly efficient - to reduce false alarms, improve image quality, and deliver meaningful insights into their operations. These insights allow betterinformed decision-making and the ability to mitigate real risks.

While many broader business applications for AI are still in development, it’s clear that AI in video is already being firmly established and delivering real insights and added value.

Adrian Mealing – Texecom

At The Security Event 2024, the predominant theme across the security industry was the evolution and integration of converged technologies and cloud solutions aimed at developing a comprehensive security ecosystem. This trend was evident in the collaborative initiatives displayed by sectors specialising in CCTV, access control, and intruder detection. These sectors demonstrated a unified strategy to offer complete solutions tailored to the needs of professional security installers and their clients, rather than merely promoting individual product lines.

This approach is epitomised by Texecom’s unveiling of the SmartCom Pro communicator. This new device

Joel

Brookes

represents an advancement in security communication technology. Designed to be compatible with any manufacturer’s panel, the SmartCom Pro facilitates the use of cloud-based services across different types of intruder detection hardware. This interoperability underscores the industry’s move towards systems that can seamlessly connect and communicate, enhancing functionality and user experience without being constrained by specific hardware brands.

The emphasis at the event was clearly on fostering a collaborative environment where technologies from different domains are interconnected, creating robust and versatile security systems. This reflects a shift from isolated

– Amthal Fire & Security

At The Security Event 2024, we were truly inspired by the innovative strides made by manufacturers and suppliers in our industry. The emphasis on cloudbased software and remote support systems showcased the forwardthinking direction, promising exciting possibilities for the future.

One of the highlights was witnessing the development of integrated technology across fire and security products, particularly the emergence of cloud-based and SaaS solutions.

The prevalence of SaaS solutions across both fire and security not only enhances transparency and efficiency but allows for remote support, enabling us to provide our customers with a dedicated service from anywhere, at any time.

These offer instant visibility and support, aligning perfectly with the evolving needs of our customers in a hybrid working environment. We’re eagerly anticipating the release of new products in the coming months and excited to bring them into our service offerings, further enhancing our ability to meet and exceed customer expectations.

From a technological perspective, the advancements in door entry and access control systems, particularly those integrated with GSM sim cards, caught our attention. The shift towards mobile app-based management offers unparalleled convenience and flexibility, aligning perfectly with the modern lifestyle.

On a personal note, it provided a valuable opportunity for industry professionals to come together, share insights, forge new connections, and reaffirm the importance of collaboration in driving innovation. Building relationships and exchanging ideas reinforced our commitment to total protection and guaranteed compliance, picking up on the available seminars.

As my first event, I found great value in networking and connecting with peers in the industry. Being just a year into my career in the fire safety and security industry, as a business focused on concept to ongoing support, having a robust network of manufacturers is crucial.

Thank you to The Security Event for your insight and learning. Looking forward to next year already!

products to integrated solutions that address broader security challenges and offer enhanced operational efficiencies. The industry’s trajectory towards these integrated systems indicates a significant transformation in how security solutions are developed, deployed, and managed, aiming for greater scalability and adaptability in response to evolving security needs.

Dave Tate – Ajax Systems

This was the best-attended event I have witnessed in over 20 years, and I am sure that Ajax Systems UK will benefit greatly from the discussions we had. Great organisation, great attendance, now for great results.

The highlight of The Security Event in 2024 was undoubtedly the unveiling of new technologies aimed at moving the security industry forward. From AI-powered surveillance systems to advanced access control solutions, exhibitors showcased innovations designed to enhance safety and efficiency across various sectors.

Keynote presentations and panel discussions delved into emerging trends and challenges shaping the future of security, sparking valuable conversations among industry professionals.

Overall, the event served as a dynamic platform for collaboration and knowledge exchange, solidifying its reputation as a premier event in the security domain.

Ric Martin – Pinnacle Systems

One overarching theme stole the spotlight: centralisation. It was great to be part of and witness firsthand the discussions surrounding this pivotal topic.

Discussions we were involved with highlighted the potential to streamline operations, enhance efficiency, and bolster overall security effectiveness. In a world where security must do more than offer protection, it can ensure smarter and more efficient ways that adapt to evolving threats.

To ensure the positive impact is felt, relies on the industry’s commitment to innovation and collaboration. It is about really listening to customer requirements and partnering with them to create the bespoke solution. And continuing

the conversation following installation to enable real-time updates from anywhere, at any time.

This is something I believe will be more than a passing trend, but acts as a strategic imperative driving the future of security. Just like the fast track to smart technology evolving into embracing artificial intelligence and machine learning, it will form a core part of our sector offering.

The event also provided a platform for stakeholders to exchange ideas, share best practices, and explore opportunities for partnership and collaboration.

Richard Joslin – PACOM Systems

Two tech trends were hard to ignore at The Security Event this year, and both have developed rapidly in the twelve months since the industry last met in Birmingham.

One relates to using analytics to unearth new insights from security systems. The growing reliance on analytics is why 3xLOGIC chose the event to debut its edge-based deep learning analytics cameras.

Separately, the cloud continued to dominate conversations at The Security Event. That’s why PACOM chose the show to preview VIGIL CORE, its cloudbased platform designed to address the pressing challenge of how users can

best visualise, manage, and control an integrated security system.

Technological developments like these are transforming our industry and were exciting to see at this year’s event. I look forward to 2025!

Jamie Barnfield – IDIS Europe

It’s often ‘simple’ things that get most interest – especially when integrators come across security kit that they can see will be immediately useful for a current project, or where they see strong potential for demand across range of applications.

At TSE, we saw that with our new video intercoms. It is a good example of seemingly mature tech that has maybe been taken for granted, but that is becoming increasingly popular in both commercial and residential applications. With more people living in apartments, mixed-use developments, and gated communities – and with the rise of e-commerce deliveries – there is a growing need to visually check visitors and grant or deny access, from any

location. In the commercial sector, there will always be a need to allow visitors in efficiently, while protecting entrances. And organisations have become more aware of the need to provide positive, frictionless visitor experiences, to make first impressions count.

Innovations at TSE included video intercoms that are less siloed that can be easily integrated into access control and electronic magnetic door locks. This allows more effective remote management of entry points, especially when combined with mobile apps. Add in sharper image capture which covers the wider foreground and background scene around the entrance, and recording of video and two-way audio, and customers have a comprehensive

Maxime Chila –Resideo

The Security Event is a great way concentrating a lot of innovation, industry learning and networking into just a few days. AI is never far from the news headlines, so it was not surprising that it was a dominant topic of discussion. AI is an evolving technology that in the future could offer significant opportunities to enhance the capabilities of professional installers, monitoring stations, and the consumer experience. However, at this early development stage, its use needs to be carefully considered and the risk appropriately managed at an industry level.

In terms of products that will have an impact on the industry, I may be biased but I was delighted to showcase our new ProSeries Security and Life Safety platform. For installers, it offers business efficiency through its modular design, straightforward installation and reliability. And for homeowners, it gives the opportunity to tailor what they buy to suit their needs and lifestyle as they change over time.

evidence trail.

Our new edge AI cameras got visitors excited too as they’ve been waiting to deploy them as easy add-ons for existing customers and to target new opportunities. Yet it’s sometimes a neat, robust of piece of kit with new features that solves specific customer challenges that catches integrators’ attention at a busy show like TSE.

LAST CHANCE TO VOTE!

The deadline for voting in the 2024 PSi Premier Awards campaign is rapidly approaching. Don’t miss your chance to pick the winners!

Over the last few months, we asked you to tell us which products and suppliers were worthy of recognition as the best that the industry has to offer. Features, benefits, ease of installation and best service are all factors in the reasons why

the following entries were nominated, but as to who the final winner in each of the categories is comes down to the online votes cast by the industry.

Visit our website (www.psimagazine. co.uk/vote) to cast your votes for your

CCTV product of the year

Concept Pro – AIR3525DLCSIP5M/2.8

Dahua – X-Spans

Hanwha – A-Series

Hikvision – ProSeries ColorVu IDIS – 4MP Lightmaster AI PTZ

i-PRO – X series

Puretech – Cortex Patriot

Serage – SRDNC8FSAIW

System Q – Hybrid NVR/DVR

Uniview - 4MP Lighthunter

Access Control product of the year

favourites. Final date for voting is 28th June and winners will be announced on 11th July at the PSI Premier Awards Gala Dinner.

Here then are the finalists for the PSi Premier Awards 2024:

2N – IP Verso 2.0

Ajax – Keypad Touchscreen

Comelit-PAC – 511DCi

Dnake – C112 Doorphone

HID – Seos Bamboo

Inner Range – Inception

Intratone – Wireless Handsfree Reader

Optex – EchoPoint Sensors

Paxton – Entry

Videx – WS4

Distributor of the year

ADI Global

CCTV Direct

COP

Dynamic CCTV

G-TEC

Mast Digital

Mayflex

Nimans

Quality Essential Distribution

Videcon

Technological development

barox – Geutebrück VMS

integration

CSL – VoiceLink

Elmdene – Li-Power

Hanwha – SolidEDGE

Johnson Controls – IQ Wi-Fi 6 router

Raytec – Vario2 730nm

RISCO – RisControl Smart Controller

Ruijie Reyee - RG-ES205GC-P

TRENDnet – TPI-06

Webeye – Vigileyez

Software product of the year

Avigilon – Physical Security Suite

Concept Pro – AI Bridge

GDPR Safe – GDPR Safe i-PRO – Active Guard

Raytec – Vario 2 DiscoMan

RISCO – HandyApp Configurator

Shopsafe – Alert

System Q – ForeCaught

Texecom – Monitor

TRENDnet – Hive

Webeye – webeyecms

Intruder product of the year

Ajax – DoorProtect Plus Jeweller

Eaton – Eaton i-on40H

Essence Group – MyShield

Johnson Controls – IQPRO

Optex – FlipX Series

Orisec – RK850

Puretech – RapiDetect

Pyronix – Car Defender

RISCO- LightSYS+

Texecom – ImpaqG3

Manufacturer/ Distributor

training award

Training is an essential part of security system technology installationfrom learning about new systems to getting advice of best practices. Manufacturers and distributors are well placed to deliver such help. Here are the finalists nominated this year:

• 2N ACADEMY

• AJAX TRAINING

• COMELIT-PAC – PAC FOUNDATION COURSE

• CONCEPT PRO – VIDECON TRAINING

• I-PRO – ACTIVE LEARNING

• PAXTON FREE INSTALLER TRAINING

• PYRONIX – TRAINING ON DEMAND

• RISCO UNIVERSITY

• SERAGE APPROVED TRAINING COURSE

• SYSTEM Q TRAINING

Technical support provider of the year

In addition to the regular categories listed we also have an award for the Technical Support Provider of the Year. As every supplier and manufacturer offers help for installers we do not like to restrict your voting options by listing finalists. Therefore, for this category you can vote for anyone you like when you cast your awards votes online

If you have required technical assistance with an installation over the last twelve months and have been particularly impressed by the advice and service given now

is the time to put that company forward for recognition. This can be for any manufacturer, distributor or organisation working in the electronic security and fire sector.

Visit the PSI website and on the awards voting page and you will be able to register your vote for any company that has gone above and beyond in helping with your enquiry. There’s no shortlist to choose from, just enter the name of the company in the space provided and that will go towards their numbers.

Let us know who you think goes above and beyond to help.

JOIN US FOR THE BIG NIGHT OUT!

Be sure to book your place at this year’s PSI Premier Awards Dinner for a great night of entertainment with friends and colleagues and you may win something yourself too!

Now that you’ve seen who the finalists are for this year’s PSI Premier Awards, it is time to book yourself and some clients, colleagues or friends a place at the Awards Dinner on July 11th at the exclusive Warren Weir venue at Luton Hoo where overnight accommodation is also available.

The Awards Dinner takes place in the evening of the PSI Golf Day at which installers, distributors and guests will compete for sporting glory.

Guests will enjoy a full evening of fine dining and entertainment including various acts and attractions to keep the party atmosphere going until the award winners are announced.

After the meal and award ceremony our guest speaker, snooker legend Steve Davis, will help us get in the mood for the opportunity to bag some great prizes into the small hours with a casino night including Blackjack and Roulette.

We would encourage anyone who is thinking of coming along to book early as the numbers will need to be strictly limited.

We look forward to seeing you at the security industry’s big night courtesy of PSI magazine and its many sponsors. For details of how to attend please contact David Lewis on 0208 295 8309 or email at dlewis@westonbusiness.media

1 Day Practical Workshop Just £99

WHAT IS COVERED?

Delve into contemporary CCTV system design and installation during this one-day event. Learn about topics ranging from basic design principles to advanced features like face recognition and integration with Google & Alexa. The course is led by David Simpson, an experienced Electronic Security Engineer.

ANYTHING ELSE?

Of course! You will be served a delicious lunch on site and as much free tea and coffee as you can handle.  You will also be given a big discount at the end of the day if you want to buy any products before you leave, and not forgetting a goodie bag as a thank you for participating.

Explore CCTV system design and installation.

Gain practical insights from industry insiders.

Topics include IP CCTV design, setup, LAN networks, port forwarding, software, PoE considerations.

Face detection and recognition, ANPR and fault-finding techniques.

Receive a signed certificate to say you have attended the course.

BOOK YOUR SPACE TODAY

All courses take place at our head office in Chesterfield, just 10 minutes from junction 29 of the M1.

TSE AT THE NEC – LOTS TO SEE!

IN LATE April into May, the security industry headed to the NEC in Birmingham for three days of networking, new technology and education at The Security Event. Here is a selection of the many sights that caught our eye….

System Q Problem-Solving Security Solutions at The Security Event 2024 at the NEC Birmingham

CCTV SIMPLIFIED

With a focus on problem solving, System Q’s stand displayed a range of products that make CCTV installing and monitoring a breeze. System Q’s unique products include the IP Mules, created to carry IP over Co-ax over lengths of up to 2km, the VideoMitters , designed for transmitting video when cabling is not an option, and the HD Digital Modulator

that helps with easily switch to CCTV viewing on your TV. These and more were among the stars of the stand.

See more problem-solvers here: systemq.com/problem-solvers

System Q’s standalone ANPR cameras and the Forecaught software captured most of the attention at the TSE stand. The Forecaught’s ability to communicate with the DVLA database empowers petrol station operators to proactively identify and prevent “bilking” incidents, making it an essential

ForeCaught Software

Stop Fuel Theft Before it Happens

✓ Prevents forecourt crime

✓ Saves thousands in lost fuel

✓ Alerts Operator on Blacklist

✓ Drive Offs DVLA Integration SOFT1080

tool for enhancing security and reducing losses.

The RoboPLATE ANPR cameras can use the vehicle registration numbers to open gates, trigger alarms or send alerts through email or device apps, controlling and safeguarding the access to premises.

See all about iSENSE AI here: systemq.com/isense-ai

ANPR and Face Recognition are among the hot topics in AI-based CCTV technology. Integrations with Google / Alexa or Cloud Storage are just some of the features that System Q offers through its Zip cameras and recorders. There is more to be explored in the AI area for CCTV and System Q has got it covered. System Q’s iSENSE products showcase a comprehensive set of AI features in its Zip cameras and

Hands-on Training Sessions

Vehicle Access Control for Private & Public Domains

✓ No NVR needed

✓ Captures & Stores Number Plates

✓ Easily Create White & Black Lists

✓ Wiegand Triggers for Secure Access

ROBOPMZ50 & ANPR3601W

recorders, including Sound and Rare Sound Detection, Stationary Object Detection, Video Tampering, Heat Map, Crowd Density Detection, Queue Length Detection . All these on up to 4K cameras and displays. The diversity of System Q’s iSense AI characteristics are all designed with one single purpose in mind: to keep people and premises safe.

✓ Gain practical insights from industry insiders.

✓ Explore CCTV system design and installation.

✓ Topics include IP CCTV design, setup, LAN networks, port forwarding, software, PoE considerations.

Enhance your CCTV knowledge with System Q’s in-depth training session, led by Electronic Security Engineer David Simpson. Learn to apply innovative products to real-world scenarios, or request a custom session tailored to your needs. Contact System Q to discuss your training requirements. See more about the training here: systemq.com/cctv-training-workshop

✓ Face detection and recognition, ANPR and fault-finding techniques.

✓ Receive a signed certificate to say you have attended the course. Google & Alexa Integration Audio over Co-ax Cloud Storage Live Stream on iSENSE AI Face Recognition Instant Detective Vehicle Recognition

HOW TO TACKLE LATE PAYMENTS

Businesses across all sectors are under pressure. One only has to look at the number of failures in the fire and security industry to know this to be the case. It is an established fact that companies often become insolvent not because they are inherently bad businesses, but simply because they run out of cash. Poor cashflow management, compounded by bad debts and slow paying customers, are typically to blame.

But while it is tempting to lay the blame wholly on late payment, businesses must shoulder some of the responsibility for their own poor credit management practices. Put another way, best practice credit management can limit the amount to

which a business finds itself financially vulnerable.

So how can bad debts be avoided, and payments accelerated? According to Philip King, former Small Business Commissioner and advisor to PKF Littlejohn Advisory, much can be achieved by getting back to basics and doing the basics well. Here are his top tips:

KNOW YOUR CUSTOMER

First and foremost, even the most basic checks can avoid potential embarrassment later. Know your customer (KYC) should be the mantra of every director, every sales executive, and every individual in your credit team. How well do you know the company you

are dealing with? What is their Company Registration Number? Do they even have one? What is their legal status? Are they a limited company? A Partnership? A PLC? LLP? All such information is

you a better steer on their financial viability. Google Search can also show if the warehouse they say they own, even exists!

Rules of engagement

Once a new customer is being onboarded, the terms and conditions you agree are absolutely critical. They should be documented with explicit payment terms.

The concept of ‘30 days’ – a particular favourite among politicians and the media for denoting best practice – can still mean different things to different people. Is that 30-days from date of invoice, receipt of invoice, or end of month, for example? This needs to be crystal clear or else 30 can so easily become 50 or more.

When you are invoicing, make sure you understand their payment and invoice approval process and whether, for example, a purchase order is required

and what other specific information may be needed. Make sure the amount you are invoicing is also correct in terms of what has been agreed; even a penny difference can cause the payment process to grind to a halt!

CUSTOMER INTERACTION

In terms of how you interact with your customers, build a strong relationship with key people in the company; they could be invaluable when you need to chase payment ahead of other suppliers. At your end, keep the ledger clean and have absolute clarity about what invoices are outstanding. Confusion is a great obstacle to payment and can easily be exploited by those who are seeking to delay paying what they owe. Making contact in advance of the due date to ensure the invoice has been received and is correct will also reduce the likelihood of a payment

subsequently being held in dispute. Keep large totals separate from smaller ones; there is nothing to be gained for having a £10,000 invoice comprising £9,800 for the product and £200 for the delivery held up because the delivery charge is being disputed.

Even if you have clear lines of communication with the customers, always follow up on the day the invoice is due; never wait and hope for the best.

SEEK ADVICE EARLY

“Such advice should not come as a surprise, but in my 40 years in credit management, it still amazes me how businesses are quick to blame everyone else when they’ve ignored many of the fundamentals themselves,” concludes Philip King. “Getting back to basics may not always be successful, but like winning the lottery, you first have to buy a ticket.”

IN TERMS OF HOW YOU INTERACT WITH YOUR CUSTOMERS, BUILD A STRONG RELATIONSHIP WITH KEY PEOPLE IN THE COMPANY; THEY COULD BE INVALUABLE WHEN YOU NEED TO CHASE PAYMENT AHEAD OF OTHER SUPPLIERS.

3 reasons Installers are switching to Eaton

Free Remote Servicing

• Free to Eaton registered installers and their customers.

• Backed up by a world-leading Cyber Secure infrastructure.

• Free tools including Estate Management, Remote Servicing and an end-user app.

Free Cloud Connectivity –Out of the box

• All our cloud-enabled panels come with a built-in ethernet port.

• Connect to a router and take advantage of the free SecureConnect Installer tools.

• Wi-Fi or 4G plug-in modules offer additional flexibility and are set up in seconds with WPS.

Free High Street Vouchers

• Earn points for panels.

• Eaton Installers enjoy MyScantronic points, inside the box of our best selling panels and kits.

• Convert to high street vouchers.

PAXTON GOES ON TOUR!

By the time you read this, Paxton’s security roadshow, the Paxton Tech Tour 2024, will be in full swing. PSI attended an event to see first-hand what was on the agenda and what was in store for visiting installers.

Paxton’s free-to-attend Tech Tour 2024 has already been running at venues around the UK and Ireland from April, finishing up in Brighton, Durham, and Enfield in early July. The events were created to offer security installation professionals a chance to develop knowledge and explore business opportunities, but how do they do that?

PSI joined the Peterborough event to find out what installers can look forward to when they attend their nearest session.

WELCOME

The event began (following bacon rolls and coffee) with a welcome introduction from Liam Cox, Eastern Regional Sales Manager at Paxton, who explained that the purpose of the session would be to learn something and to have some fun with the latest systems. This was achieved by having a short presentation on various

technologies, including Net2, Entry, PaxLock and Paxton10, followed by hands-on time with the equipment. The whole event was kept quite informal with engagement between the presenters and attendees encouraged at all times.

Prior to the presentations starting in full, attendees were asked to reveal what they would ideally like to gain from the Tech Tour. Answers included a better understanding of the encryption of the systems, the availability of an app for Entry, the customer loyalty programme Paxton Rewards, and what the benefits of Paxton10 are for the installer and the customer.

Once the session was underway, Liam was supported by Steve Harris, Field Training Engineer, and Mike Boughey, Midland’s Regional Sales Manager, who each took turns in explaining various aspects of each of the products.

THE FIRST PRODUCT IN THE SPOTLIGHT WAS NET2, WHICH MIKE EXPLAINED WAS VERY POPULAR WITH THOSE WANTING AND INSTALLING NETWORKED ACCESS CONTROL SYSTEMS.

NET2

The first product in the spotlight was Net2, which Mike explained was very popular with those wanting and installing networked access control systems. An early question from the floor raised the

subject of biometrics, asking why Paxton didn’t have a reader capable of dealing with fingerprints etc. Mike said that proximity was still considered as the “go-to” method for access control so that was where Paxton focused their attention, however with Net2 SDK available to authorised partners, other companies that specialise in biometrics can provide integrations between their systems and Net2.

Other benefits of Net2 were discussed including camera integration and active directory integration. Features of the technology that were not so well known with attendees were the ability to integrate Net2 with intruder alarm panels to prevent people from entering a building if an alarm is armed, and how the system can help with the safe evacuation of a building, and roll call in the event of a fire alarm activation. It was also revealed that Net2 can play a major role in securing a site in the event of a lockdown.

ENTRY

The second technology in focus was the video door entry system, Entry. This works as a standalone solution or alongside Net2 as well as Paxton10 to combine door entry with access control.

The presenters explained the various panel options and how to configure the units with just a couple of steps required to get the system up and running. This was followed by similar information on how to set up the internal monitor for allowing or denying access and how video,

be it from the external Entry panel or an integrated third-party camera, can improve security for the customer.

The installers attending the event were then given a sneak preview of an upcoming Paxton release – the Paxton Entry app, a software-as-a-service (SaaS) provision that will enable the user to use

a mobile device rather than, or in addition to, a monitor to manage visitors and open doors. At the time of the event the launch date for the Paxton Entry app was still to be confirmed.

OTHER TECHNOLOGIES

Following the hands-on session for Entry (and a swift second coffee), the final two presentations of the event looked at PaxLock and its use of the Net2Air Bridge, and also Paxton10, the single platform for video management and access control for multiple sites.

It was the practical session that allowed the installers to see just how versatile and easy Paxton10 was for the user to customise the software to gain maximum benefit from the dashboard and reporting features.

The event finished with a competition in which one lucky installer picked up the top prize of an Entry starter kit.

All in all, the three hours spent in the company of the Paxton experts was considered most useful by the installers in attendance. Some ideas were exchanged that may help provide food for thought for both sides going forward and may even result in further product enhancements in the future.

THE EVENT FINISHED WITH A COMPETITION IN WHICH ONE LUCKY INSTALLER PICKED UP THE TOP PRIZE OF AN ENTRY STARTER KIT.

There’s still time to sign up for the Paxton Tech Tour 2024. Find your nearest event here:

THE NEXT BIG THING?

John Lutz Boorman of Hanwha Vision Europe explains why the next big job in security is the chief AI officer

There is much excitement around the potential of AI to transform entire industries, from streamlining operations to creating new revenue streams. Indeed, as research from Hanwha Vision reveals, AI is a top investment priority for leaders to drive innovation, increase profitability and improve security.

Yet these benefits can only be realised if there is sufficient trust in the AI being used and the insights it delivers - among people, who give consent for their data to be collected and analysed, and employees who will act on AI’s results and recommendations. What’s more, some employees may also worry that AI could take their jobs, and so consequently disengage with AI implementation.

Unlocking AI’s operational efficiencies and revenue potential can create momentum across your workforce, which will prove critical for AI’s long-term success

across all industries. That is why many organisations are increasingly looking to appoint a senior figure to champion the responsible use of AI and, ultimately, see the company-wide view of how AI can augment the workforce.

INTRODUCING THE CHIEF AI OFFICER

Research shows that more than one in five (21%) organisations are planning to hire a chief AI officer for their leadership team. The officer’s remit is anticipated to expand far beyond IT to encompass all uses of AI in the company.

Security leaders are increasingly partnering with their IT and operations counterparts as video security systems become increasingly complex, move to the cloud, and deliver added value through AI and analytics. Therefore, the chief AI officer is expected to take an active,

interested role in the adoption and use of AI-enabled video across the organisation.

INTEREST IN AI-ENABLED VIDEO

AI-enabled video will be particularly attractive to the chief AI officer because of the business value, beyond security, that it promises. Retail, manufacturing, and smart city leaders recently surveyed by Hanwha Vision expressed eagerness to use AI-enabled video to support wider operations such as health and safety, maintenance and staffing schedules, optimisation of store layouts, city planning and optimised traffic flow.

In fact, AI-enabled video is now deemed a major asset in overcoming common business hurdles such as finding new efficiencies, cost control and managing

John Lutz Boorman

•

complicated supply chains, with nearly one-third (31%) of leaders backing it, according to Hanwha Vision’s research. For comparison, this is almost double the number (17%) of leaders turning to automation and robotics to address their business needs.

A UNIQUE SKILL SET

A chief AI officer will possess unique skills, including the ability to align AI with business goals, create use cases, engage stakeholders with AI plans, ensure AI use complies with local and global legislation, and the technical knowledge needed to invest in and deploy AI solutions. As the most senior person responsible for governing the use of AI, they will drive the training required to help people work alongside and oversee AI. Crucially, they will also be responsible for communicating with stakeholders about AI’s use of data and the protections put in place to keep it secure.

BALANCING USE AND IDENTIFYING RELIABLE PARTNERS

Of course, the chief AI officer will be highly AI and data literate and will stay abreast of new AI developments to assess how

AI-ENABLED VIDEO IS NOW DEEMED A MAJOR ASSET IN OVERCOMING COMMON BUSINESS HURDLES

their strategy impacts the use of AI in their organisation. They must also balance the benefits and risks of AI and be able to communicate this to stakeholders. They will know which manufacturers to work with based on their attitude to responsible use, ethical manufacture, and commitment to cybersecurity. A strong business acumen will also allow chief AI officers to evaluate and demonstrate AI’s return on investment (ROI). Research shows that for every $1.00 (US) invested in AI across companies, an average of $3.50 is returned. This impressive ROI is the result of greater insights, productivity gains, and automated workflows.

SECURITY’S ALLY

As AI becomes ever more prevalent, chief AI officers will no doubt join your customer companies in the coming years. This individual will prove invaluable, as they will bring deep AI and business expertise to the use of AI, including video. In turn, they will help businesses extract

greater value from the data collected by security systems.

Furthermore, as the regulatory environment shifts, the chief AI officer will be able to guide their organisations as they navigate the introduction of new laws around the use of AI, such as the EU’s Artificial Intelligence Act (AI Act), which passed into law in March 2024 and comes into effect later in the year.

By spotting patterns, identifying trends and alerting managers to the situations that deserve their attention, AI and the officer responsible for its use will transform how your customers do business.

•

•

OPPORTUNITIES FOR GROWTH

Jamie Allam of Amthal Group reflects on progress so far in 2024 and anticipating future growth

As we reach the halfway point of 2024, we should reflect on the significant developments and emerging trends for installers, that are shaping the security and fire safety sector.

From economic rebounds to the latest legislation and advances in technology, the security and fire safety industry continues to evolve rapidly, presenting both challenges and opportunities.

Here, Jamie Allam, CEO Amthal Group Companies, takes us through the first six months of 2024 and what lies ahead for our industry, especially for those willing to capitalise on the new technology and collaborative partnerships available:

The UK’s monthly GDP numbers have been on a wild ride over the past year. But fresh data shows that the economy grew by 0.1% in February as widely expected. Businesses across various sectors responded by increasing investments in

technology, infrastructure, and within this, fire safety measures and security.

Notably, the retail sector experienced heightened investment in advanced security systems to address the significant rise of theft and shoplifting, including employee theft.

This was initiated with the launch of Project Pegasus in September 2023 by high-street stalwarts and led to an investment trend, especially in CCTV and data analytics that has underscored the importance of robust security measures. In April 2024, was again referred by Government, to the launch of the “fighting retail campaign” to build on the progress of the Retail Crime Action Plan.

In response, our sector has had to be proactive with its focus on recruitment, skills and embracing smart technology to meet the needs of such discerning customers. Whilst installers may see

this as a challenge, the focus on simple opportunities for integration is becoming more clear to see.

EMBRACING OPPORTUNITIES FOR GROWTH

To maximise, collectively the fire safety security sector needs to look forward to continued growth in the second half of 2024 and bring with it the focus on recruitment, skills, and embracing smart technology to meet the needs of discerning customers.

Recruitment and skills development: As the demand for advanced fire safety and security solutions continues to grow across sectors, there is a pressing need for skilled professionals who can design, install, maintain and monitor bespoke systems.

Whilst the skills shortage is well documented, by investing in recruitment and skills development programs, businesses like Amthal are looking to ensure we can recruit from outside the industry. This is instead focussing on individuals with the right positive attitude, with the skills taught and

cloud-based CCTV to allow end users remote opportunities for maintenance and monitoring. Especially relevant to Facility Managers who are budget, time and resource-stretched and yet seeking enterprise solutions to manage new hybrid work environments and building management systems.

Security and safety: Security and safety have often been considered as a single subject, but are increasingly being recognised as separate cases: security relating to intentional acts, and safety surrounding unintentional dangers and incidents that could harm people, property, and the environment.

One trend that will continue throughout the year is the use of video surveillance and analytics in safety use cases. Video surveillance, environmental sensors, and analytics are increasingly used by authorities to give early warning of potential climate-related disasters

and support the most rapid and effective response.

More powerful video analytics can also support risk management and regulatory compliance by, for example, automatically monitoring the wearing of required Personal Protective Equipment (PPE), and assisting with post-incident investigations.

Latest legislation: Whilst the Fire Safety Act and Building Safety Act may seem like old news to the industry, there is still much to adopt to ensure compliance for Responsible Persons, alongside building, site and security managers, especially in high-rise buildings. This is especially pertinent to the demand for seamless, simple to install and increasingly, wireless life safety solutions.

We are also seeing the valiant efforts of Figen Murphy OBE as she pushes for the introduction of Martyn’s Law which

AS WE REFLECT ON THE FIRST SIX MONTHS OF 2024, IT’S CLEAR THAT THE SECURITY AND FIRE SAFETY INDUSTRY IS UNDERGOING A PERIOD

will have a significant impact on security for events and venues.

ANTICIPATING FUTURE GROWTH

Looking ahead, the remainder of 2024 presents both challenges and opportunities for the security sector.

Continued economic growth, technological innovation, and regulatory developments will shape the industry landscape, requiring organisations to adapt and innovate to stay competitive.

As we saw at The Security Event, there is plenty to be excited about in growth and innovation. One of the highlights was the prevalence of SaaS solutions enhances transparency and efficiency while allowing for remote support.

In summary, as we reflect on the first six months of 2024, it’s clear that the security and fire safety industry is undergoing a period of rapid transformation. From economic rebounds to advancements in technology and pushes for new legislation, alongside support for budget, time and stretched personnel resources.

GETTING STARTED WITH PAC JUST GOT A WHOLE LOT EASIER.

Simplify your access control system with our 511 kits, which offer easy quoting for one-door setups. Mount the controller near the door to reduce cable runs and utilise existing IP networks without dedicated RS 485. With one-touch test mode and dedicated inputs for lock, tamper, and fire, our kits provide efficient and straightforward access management.

511 DCi Starter Kit

Our 511 DCi Starter Kits offer an affordable and user-friendly solution that can significantly reduce installation time.

Each kit includes:

• PAC 511 DCi 1 Door Controller complete with lockable metal case, tamper switch and 3 Amp PSU.

• 1 x PAC HF Mullion Reader

• 10x OPS Fobs

• Admin Reader

• Including complimentary Access CentralTM software*

• Quick Start Guide

* for up to 250 doors

511

DCi Expansion Kit

Each PAC 511 DCi Expansion Kit enables an additional door to be managed as part of the same Access Central™ IP network, when used with the 511DCiSKIT.

Each kit includes:

• PAC 511 DCi 1 Door Controller complete with lockable metal case, tamper switch and 3 Amp PSU.

• 1 x PAC HF Mullion Reader

PANIC OR EMERGENCY?

Do

The term ‘exit hardware’ is more conventionally categorised as either panic hardware or emergency exit hardware. With distinguishing characteristics and features, both categories of exit hardware provide users with a safe means of escape, and both have come a long way since their inception. As such, selecting the most

suitable solutions can be a challenge for modern projects and decision makers are reminded to consider a number of key factors as outlined here by Sue Corrick of Allegion UK.

DISTINCTIVE HARDWARE

When a person reaches an exit door, it is essential that the door can be operated

with ease, regardless of who is operating it and where it is being used. While all exit hardware plays an integral role in this process, decision makers must consider a building’s type, application and its occupation levels when selecting between panic and emergency exit hardware.

Panic hardware is a type of exit device that has been designed to provide safe and effective escape through doorways with minimum effort and without prior knowledge of its operation. Panic hardware comes in the form of horizontal push or touch bars and is commonly applied to outward opening

doors in public facing buildings or buildings with more than 60 occupants, where it can be operated by untrained people or members of the public, ensuring safe and effective escape. With its size, panic hardware is typically easier to see and operate than some emergency exit hardware devices. With this in mind, decision makers should often choose to implement panic hardware solutions in busy public spaces where usability is paramount. For spaces where opening width is limited, a non-intrusive touch bar can also be a practical option. Furthermore, in cases where users may wish to gain access from the outside of a door with a panic bar, an outside access device can also be applied to maintain equal levels of accessibility and security.

Emergency exit hardware is dissimilar in a few areas. Typically smaller devices, emergency exit hardware is often applied in buildings with less than 60 occupants or non-public buildings, where its users have prior knowledge of the building’s layout, its escape routes and the exit devices placed throughout them. Think office

spaces and warehouses for example. In design, emergency exit devices commonly comprise of a single push pad with a rim latch or a lever handle operating a mortice escape lock or nightlatch and allow for single action egress. Where emergency exit hardware is applied, it must be certified to BS EN 179.

INFORMATION IS KEY

All doors located on an escape route must have suitable exit hardware installed. And so, with varied solutions available, specification teams must also consider the door in which an exit device will be fitted. Will the device be applied to single or double doors? What are the height and width requirements? And does the device need anti-thrust bolts for added levels of security? Above all, does it meet the latest fire safety standards?

If in doubt, decision makers are urged to select door hardware devices that are tested to EN 1125 while referring to harmonised and designated standards if they feel unsure. For traceability purposes, decision makers and endusers can also review the UKCA and CE marks on exit hardware to find its fire rating, certificate numbers and the manufacturer’s details. When it comes to installation, teams are advised to use the support that’s made available by manufacturers, in the form of helpful online tools and product guides. As with all other fire door hardware, there is no one-size-fits-all solution where exit hardware is concerned. Panic hardware and emergency exit hardware play crucial, but separate roles in a building’s evacuation routes and as such, both decision makers and end-users alike must be able to distinguish between them both.

IF IN DOUBT, DECISION MAKERS ARE URGED TO SELECT DOOR HARDWARE DEVICES THAT ARE TESTED TO EN 1125 WHILE REFERRING TO STANDARDS IF THEY FEEL UNSURE

ONE PRODUCT TWO ILLUMINATORS

TRIED & TESTED

An overview of some of the products we have featured in PSI independent test reports over recent months. Manufacturers and distributors have no input in the testing or the final results so you can rest assured that these are genuine reports and not based on external influences.

UNIVIEW – IPC2325EBR5-DPZ

Score: 8/10

Promoted as a 5MP WDR Starlight Varifocal IP67 network bullet camera, the unit is based on a 1/ 2.7” sensor with a 2.7 to 13.5mm auto-focus motorized zoom lens giving a horizontal angle of view from 93.28° to 28.56°.

Review: A versatile solidly built external bullet camera with a wide range of configuration settings. The security settings allow the camera to be suitably locked-down but the lack of a forced “strong” password is a concern; perhaps a future firmware update will remedy this. BOSCH –FLEXIDOME

Score:8.5/10

Part of the Bosch Flexidome IP 3000i IR range, this fixed dome camera is impact resistant to IK10 with IP66 protection rating and has a 1/2.9” 5MP CMOS sensor, 3.2 to 10mm motorised lens and a range of “Essential” video analytic functions. It has a diameter of 137mm and height of 122.5mm. It has an operating temperature of -30°C to +50°C.

Review: A very capable dome camera with a wide range of configuration options.

ONCAM – C-12 INDOOR

Score: 8.5/10

This internal 360° view camera designed for ceiling or wall mounting, is based on a 12MP sensor and provides a fisheye image with a wide range of configuration options.

Review: A very powerful compact fisheye view camera compatible with a wide range of video management systems with simplicity of installation and good support documentation.

Score: 8.5/10

The AVA dome is an NDAA compliant vandal resistant (IK10) day /night IP66 dome for indoor or outdoor use with 4K imaging, built-in microphones and edge analytics. The dome uses Cloud connectivity to provide simple set-up and management.

Review: A well-engineered dome with impressive analytics capabilities and straightforward secure connectivity. Ideal for diverse or centralised systems with flexible notifications that can be received and managed from anywhere with available internet access.

HIKVISION – COLORVU DS-2CD2087G2-LU

Score: 9/10

This IP67, 8MP bullet camera is from the Hikvision ColorVu range. It is designed for 24-hour colour imagery with warm-white visible LED illumination support for zero light scenes. A wide 2.8mm lens version is standard with 4mm and 6mm options.

Review: X An extremely sensitive 8MP high-resolution camera with advanced detection capabilities, 24-hour colour capability and a wide range of security features.

I-PRO – WV-S71300-F3

Score: 8.5/10

The i-PRO WV-S71300-F3 camera is described as an internal IP44 mini box camera with overall dimensions of 102(w) x 48(H) x 21(D) mm. It has a clear protective cover that increases the dimension by approximately 1.5mm per side.

Review: A very compact camera whose appearance does not stand out, making it ideal for locations where overt security is not desired.

DAHUA – TIOC 2.0

Score: 8.5/10

The DH-IPC-HDW3549H-AS-PV-S3 is a 5MP full-colour fixed-focal eyeball WizSense network camera. It is the latest in the company’s TiOC (three- in-one camera) line which integrates 24/7 full-colour monitoring, active deterrence and AI into one solution.

Review: A very capable Eyeball style dome that has a wide range of features to help detect and deter intruders, with extensive cyber security settings. Used with the Dahua Smart NVR, camera supports intelligent search capabilities.

SERAGE –SRDNC5FW DOME

Score: 8.5/10

The Serage SRDNC5FW from G-TEC is an IP66 ‘Turret’ style 5MP dome with a fixed 2.8mm lens. It is based around a 1/2.7” high sensitivity sensor coupled with an F1.0 lens to give good colour images in low light. Visible and infrared illumination is built in, and a microphone provides audio. AI based video and audio detection is included.

Review: A very good allround performance from this compact dome camera. Excellent colour image quality in very low light levels and flexible detection and analytic capabilities.

WISENET

Score: 8.5/10

The PNM-C7083RVD multidirectional camera is a dual dome device that provides two 2MP views that can be individually set to suit locations while requiring only one network lead. The cameras provide AI object classification analytics and low light operation. They are IP66 & NEMA4X environmentally rated with an IK10 impact protection rating.

Review: An impressive and very flexible dual camera unit that is easy to install, configure and maintain.

PYRONIX –HOME CONTROL DOORBELLCAM KIT

Score: 8/10

A smart HD video doorbell and wireless chime kit that allows users to receive real-time alerts from the front door and stay connected to home; never missing a visitor or delivery again. The DoorbellCam has an inbuilt mic and speaker for two-way contact.

Review: This easy to set up and straightforward to use video doorbell kit would be a great addition to any smart home system or simply to provide more functionality at an entrance way.

CSL – MINIAIR 2

Score: 9/10

MiniAir 2 is a single-path signalling solution that utilises a 4G/LTE-M path to signal an alarm from a protected premises to an ARC. It comes with a standby SIM as a backup to safeguard the system, if the active SIM fails.

Review: The product overall is great. It is a perfect solution to the PSTN switch over/ off as it means that existing systems that rely solely on PSTN signalling can continue to do so without the expense of upgrading the customers control equipment.

EATON – I-ON10 KP

Score: 9/10

The i-on Compact Security System is a Grade 2 wired intrusion detection panel with 10 zones and up to 10 users and 4 keypads. It is promoted as being suitable for simple, entry-level burglar alarm systems to protect homes and small commercial installations.

Review: A straightforward and engineer friendly grade 2 wired alarm system with a wide range of configuration options and simplicity of installation. Good documentation is supplied with the product.

VIDEX – GSM4KCR/4G

Score: 8.5/10

The Videx 4000 Series is a flexible modular audio call system capable of supporting up to 50 buttons. A range of modules are available - for the review the housing contained the 4810/4G Intercom and a 4903 Keypad. The intercom is designed for 4G networks but is also compatible with 2G and 3G networks.

Review: A well-engineered flexible and expandable 4G based intercom system that can be managed through a variety of local and remote methods.

AJAX – KEYPAD TOUCHSCREEN

Score: 9/10

The KeyPad TouchScreen Jeweller is an indoor unit compatible with Hub 2 and Hub Hybrid controller variants (with firmware OS Malevich 2.16.1 or higher) and the Rex 2 range extender. The 480 x 854 pixel 5” display with capacitive touchscreen is woken by proximity or pressing any part of the display area.

Review: A very simple to install and manage enhanced addition to the Ajax range. Gives increased user flexibility and control.

RUIJIE – REYEEDNAKE –IPK03 KIT

Score: 9/10

Ruijie Reyee devices are part of a range of network products. We reviewed the RG-EG105G-P Router, the RG-ES206GC-P Managed Network Switch and the RG-RAP2200(E) Access Point.

Review: This is an impressive range of cloud-managed network products that can be used to build well documented secure networks for security or office systems. Ease of remote access and system management simplifies long term support

Score: 8.5/10

The IPK03 is a video intercom kit comprising the E216 7” capacitive touch screen internal monitor and an S212 door station. Both items can be PoE or 12v powered and use wired network connections for communication.

Review: A very easily configured networked video door entry system that can be used as a simple video intercom or expanded with multiple door readers and displays, and remote connectivity.

2N – IP VERSO 2.0

Score: 8/10

This updated 2N product maintains compatibility with the original Verso range but provides upgraded features including a wide dynamic range HD camera and with extended capabilities due to the use of the ARTPEC-7 processor produced by parent company Axis.

Review: This is a highly flexible system with wide ranging capabilities and facilities.

NETGEAR –GS305E

Score: 9/10

The GS305E is a 5-port Gigabit Smart managed SOHO switch at an unmanaged switch price. It is from the 300 range that includes 8-port and PoE+ variants. They include flexible VLAN, QoS and IGMP Snooping features with local and remote management.

Review: A well-engineered lowcost managed network switch with high bandwidth, good security features and simple local and remote management capability.

TEXECOM –CAPTURE

Score: 9/10

Capture motion detectors for use in a wide variety of professional security applications. With a choice of EN Grade 2 wired or wireless connectivity, wall or ceiling mounting, and a choice of detection technologies including dual element, quad element or dual technology sensing, Capture suits a wide variety of environments.

Review: The ease of connection with a range of switchable, built-in EOL resistor values simplifies the installation process. The potential for device branding will likely be appealing to independent installers.

APPLICATIONS

EXETER CITY COUNCIL TRANSITIONS TO IP NETWORK

CAMERAS FROM 360 Vision Technology have been integral to a long-term CCTV upgrade programme across the city of Exeter.

Installed by Select Electrics and specified by Derek Maltby of Global MSC Security, with funding from the Safer Streets 2 initiative, the need for the expansion and modernisation of the existing Exeter analogue-based CCTV network, to an IP system, began two years ago.

The scope of the Exeter City Council project was for coverage of additional areas identified as requiring protection for students, routes used by lone women during evenings, and parts of the town centre not covered by the existing camera surveillance network, including additional streets and city centre car parks.

Operating a completely analogue system, Exeter City Council also required replacement of several cameras that were beginning to fail, in addition to expanding surveillance coverage to the required new areas. Not wanting to just replace the existing camera network with the same analogue technology, management in the Exeter control room had a long-term vision to upgrade to completely IP transmission, and also to a new VMS.

“Not only would budgets not allow the replacement of the entire camera network in one global switchover, but we could not afford the system downtime that switching all the network to IP transmission in one step would necessitate.” says Dennis Cavanagh, Control room Operations Manager, Exeter City Council.

To bridge the gap, Exeter City Council deployed the 360 Vision hybrid Invictus camera. This enabled the replacement of the existing analogue cameras, with the functionality and quality required, but with a built-in capability to convert them into IP transmission devices once the

“As well as IP camera transmission, we were also looking to update our control room VMS to IP technology, so the ability to ‘switch’ our new cameras’ transmission in sync with this was critical to the project’s success.” says Dennis. “The Invictus Hybrid camera technology has proved to be a great solution for us, one that really has bridged the gap between the analogue and IP transmission worlds and, importantly for us, meant that we didn’t waste investment on new analogue only cameras that would need to be replaced long before the end of their service life.”

Thirty Invictus Hybrid cameras were installed across the network, in several small, easily manageable projects of camera replacement. Linked to a fibreoptic network installed by the council in a co-funded partnership between the University of Exeter, the Royal Devon and Exeter Hospital, and Exeter City Council, images from the replacement and additional new cameras are transmitted back to the City Council’s control room.

In areas where access to the fibre network was difficult, or local protected infrastructure such as architecture or historical cobbles were present, an alternative solution had to be found. In these instances, a network of ruggedised Invictus Hybrid PTZ cameras were again deployed, but this time equipped with 360 Vision TX wireless technology, to enable simple connection to the main fibre network via built-in video streaming over mobile phone networks.

CASINO RESORT INSTALLS 600-CAMERA SYSTEM

THE GOLDENEYE Hotel and Resort in Svilengrad, on the Bulgarian and Turkish border is providing enhanced security with more efficient guest services thanks to a 600-camera video surveillance solution from IDIS.

The end-to-end solution was installed by Volga Elektronik to cover the casino, hotel, and car parks.

A combination of IDIS 12MP Super Fisheyes, 8MP IR and 5MP IR dome cameras allows broad scene surveillance of all internal areas, without blind spots, plus targeted coverage of priority locations such as cashier cages and slot machines. Gaming tables are monitored in fine detail with operators able to identify card suits, chip denominations and quickly detect any suspicious player activity, regardless of low light or cigarette smoke. Instant and smooth de-warping of the fisheye images supports real time viewing and playback, allowing incidents to be resolved rapidly and preventing game stoppages.

External areas, including parking bays and entrances, are covered using IDIS 5MP IR bullet cameras and 2MP IR PTZs. The system also comprises seven 64-channel NVR recorders; and IDIS Solution Suite enterprise-class VMS and Critical Failover to protect continuous access to video and provide full redundancy in the event of a range of fault conditions.

IDIS Solution Suite VMS allows 24/7 monitoring by six operators.

network had become IP ready.

DSSL GROUP UTILISES CLOUD-BASED MANAGEMENT

DSSL GROUP has rolled-out a new field service management system from BigChange. The cloud-based system incorporates vehicle tracking, mobile workforce app, intelligent job scheduling and an online customer booking portal. The system has reportedly helped the Essex-based company offset more than 200 tonnes of CO2 and achieve net zero running for its fleet of vehicles, as well as reducing paper use by around 20,000 sheets a year.

DSSL operates a mixed fleet of more than forty vans and five cherry pickers from its regional operation centres in Essex, Leeds and London. Completing around 100 planned jobs a day with an additional 15-30 out-of-hours call outs,

DSSL implemented BigChange to replace a number of disparate and outdated systems.

Automated workflows and integration of management systems has meant that two, full-time staff members have been redeployed within the business equating to a saving of around £60,000 per annum. DSSL is also realising improvements in cashflow due to more timely and accurate invoicing and improved management reporting.

“Prior to BigChange we had a job sheet system that was server based, we used Google calendar, a separate tracking system and multiple spreadsheets to manage daily activities such as job raising and invoicing,” commented Aaron

Stephens, MD of DSSL Group. “Engineers couldn’t create jobs when responding to call outs, which meant we needed a dedicated member of staff to raise these retrospectively and chase engineers for the required information to close the job for invoicing.”

SPORTS ARENA OPTS FOR WIRELESS SOLUTION

RIGA SPORTS arena is a municipal facility maintained by the city of Riga, Latvia. Covering a total area of 21,821 square metres, the arena faced a significant security challenge, relying on two guards who worked only night shifts. Depending on just one person was insufficient to ensure the safety of the complex, given its size. Considering the building’s size and recent reconstruction work, the installation of a traditional wired security solution was deemed impractical. GRIFS AG proposed an Ajax wireless solution that could be installed without damaging the walls and could be managed through a mobile app.

In total, 115 devices were installed throughout the building and for streamlined control without the need for

multiple hubs, Hub 2 Plus Jeweller was selected. This hub can control up to 200 devices, managing 25 security groups with a total of 200 users.

Given that the sports complex spans three floors and considering the need for the hub signal to pass through two reinforced concrete floors, the decision was made to enhance its communication range. To ensure stable communication between all 115 detectors and the hub, the ReX 2 Jeweller radio signal range extender was installed. This guarantees a connection between all system components, ensuring communication even in areas with challenging signal transmission conditions.

GRIFS AG installed DoorProtect Jeweller opening detectors to oversee

all doors. Additionally, MotionProtect Curtain Jeweller, with a narrow viewing angle and a maximum detection range of up to 15 metres, protects the large windows in corridors and sports halls. MotionProtect Jeweller detectors were installed throughout all entrances, corridors and stairwells to notify the owner and the security company in case of any detected motion.

SECURITY UPGRADE FOR HERTFORDSHIRE GARDEN CENTRE

AMTHAL HAS worked with Hertfordshire Garden Centre to install additional IP CCTV across its retail site and upgrade existing systems, including its intruder alarm solution, for the safety and security of staff and visitors.

Based in Redbourn on the outskirts of St Albans, Hertfordshire Garden Centre is a small, independent retail premises, serving as a hub for home and gardening enthusiasts. Amthal has worked with the team to ensure a secure operation, most recently adding IP CCTV and an updated intruder alarm system.

Graham Armstrong, Owner of Hertfordshire Garden Centre, says: “Faced with the cost-of-living crisis and a corresponding surge in shoplifting, security of our site is definitely a top

priority. But it’s not solely the Police’s job to look after us, we have to take proactive responsibility for our staff and our visitors, without compromising our friendly and welcoming environment.

Amthal has added over 20 IP cameras and upgraded the existing visual verification systems, allowing management and security to review activity throughout the premises in real-time and empowering personnel to respond promptly to any potential incidents. The addition of a new monitored intruder alarm solution is geared to quickly detect any breach and provide security against unauthorised access attempts.

Jacki Adams, Installation Supervisor at Amthal Fire & Security says: “In the current climate, retail crime has hit record

levels, increasing by more than a third over the past year alone. What Hertfordshire Garden Centre demonstrates is by taking a proactive approach to enhancing the security infrastructure on-site, they are doing all they can to protect teams and visitors.”

AI SOLUTION OVERCOMES SPEEDING PROBLEM

AN AI camera solution installed by Kingdom Systems originally used to catch fly tippers has provided a solution for Dartford Council, whose street racing problem was giving the council over 500 complaints of noise and dangerous driving.

The dual carriageway from Crossways Boulevard to the Dartford Crossing has for years been plagued by noisy and dangerous drivers despite the multiple dispersal orders from police and work from the borough council. The area was increasingly becoming a dangerous place to be.

Inspired by the success from the installation of cameras in some of Dartford’s fly tipping hotspots the council worked with Kingdom Local Authority Support and Kingdom Systems to install the camera technology in the racing area to help catch dangerous drivers. They harnessed technology combined with automatic number plate recognition (ANPR) to detect and work with the local authority and police force to hold the individuals accountable.

Within the first week of the cameras being installed in the Crossways Boulevard area, 43 Fixed Penalty Notices and 28 Community Protection Warnings were issued by Kingdom Local Authority Support Officers to nuisance drivers. Since then, the number of fines issues has reduced dramatically and there has been no calls or complaints from local residents.

FIRE SAFETY FOR TEMPORARY THEATRE

AS THE maintenance provider for Trafalgar Theatres at its Orchard Theatre site in Dartford, Blake Fire & Security and Cygnus distributor Illumino Ignis (Kent) were approached for a solution to satisfy the fire safety requirements of the temporary venue capable of holding 1,091 audience members, while the main Orchard Theatre was closed due to RAAC Works.

With a turnaround of a week, Blake Fire & Security and IIKL specified the Cygnus EN 54 certified, wireless SmartNet-Pro fire detection and alarm system. The technology is run by battery powered radio devices as part of a self-forming and self-healing mesh network, giving a minimum of two communication paths to each wireless device for reliability.

Rory Foster, Fire Safety Systems Manager at Blake Fire & Security says: “SmartNet-Pro was exactly what we needed for the complexities of this project.”

Given the nature of the venue, the fire alarm system needed to have some features to give the theatre control of the system. The Blake Fire & Security and IIKL teams were required to consider factors including smoke machines being used and heating pipes with hot air being blown throughout the site as well as the effect of a false alarm and evacuation during a performance.

LOCKING SYSTEM PROTECTS VANS AND TOOLS

BRISTOL-BASED Shearline Locksmiths has utilised Mul-T-Lock’s MVP1000 vehicle security system to enhance the security of its commercial vans. As an active physical and visual deterrent, the lock acts to prevent theft, safeguard valuable equipment, and ensure the safety of its assets whilst in transit with its durable outer body.

Tom Davison, Locksmith and Company Owner of Shearline Locksmiths says: “Unfortunately van crime is on the up which can have a detrimental impact on livelihood especially with the loss of tools and potential vehicles. Protecting our van fleet and assets is critical. MulT-Lock’s MVP1000 is easy to install with templates, packers and fixings supplied

After a site survey and design service, Blake Fire & Security and IIKL provided the specification and design to the theatre who then got the design signed off by the local council and local fire authority. Working with the theatre and local council, amendments and additions were made to the design, so the whole process was taken care of without any design surprises at the end of the project.

The SmartNet-Pro system of 65 devices was installed in a day, with another day allowed for testing and demonstrations; using rods and Unistrut fixings to fix detectors into positions where wired detectors would not feasibly be able to be installed. The fire alarm panel was installed by the stage door, so that the stage door staff could hear when an activation has occurred, and then decide on whether to initiate the investigation delay.

and acts as the perfect deterrent for commercial vehicles without the high cost of morticed deadlocks.”

Jamie Jagpal, Mechanical Product Manager of Mul-T-Lock added: “Latest figures show that 11,714 vans were stolen in the UK over the past year, and £3.5bn worth of equipment was taken. With Police Forces and insurance companies citing the need for extra precautionary measures, we are thrilled that our locksmiths such as Shearline Locksmiths are proactively embracing the MVP1000 to deliver advanced security measures to keep vans and assets safe and secure.”

ACCESS CONTROL INNER RANGE

PSI MAGAZINE DIRECTORY

Units 10-11, Theale Lakes Business Park, Moulden Way, Sulhampstead, Reading, Berkshire RG7 4GB United Kingdom

Tel: +44 845 470 5000 ireurope@innerrange.co.uk www.innerrange.co.uk

ACCESS CONTROL HID

3 Cae Gwyrold Green Meadow Springs CARDIFF CF157AB United Kingdom

INTERGUARD

DOOR INTERLOCKING SOLUTIONS

Tel No: +44 29 2052 8500 emeamarketing@hidglobal.com www.hidglobal.com

PSI MAGAZINE DIRECTORY

TO ADVERTISE HERE CONTACT: Tracey Cole 020 8295 8306 tcole@westernbusiness.media

ACCESS CONTROL RBH SECURITY GROUP LTD

F3 Enterprise way, Vale Business Park, Evesham, Worcs WR11 1GS

Tel 01386 425810 Sales.uk@rbh-access.com wwww.rbh-access.com

ACCESS CONTROL GROSVENOR TECHNOLOGY

Unit S, The Fulcrum Centre Vantage Way, Mannings Heath Poole, Dorset BH12 4NU

Tel No: +44 (0)1202 621 700 info@grosvenortechnology.com www.grosvenortechnology.com

DRIVING INNOVATION TO AN AIOT FUTURE DAHUA TECHNOLOGY UK & IRELAND

Quantum, 60 Norden Road, Maidenhead, SL6 4AY

Tel: +44(0)1628 882210 sales.uk@dahuatech.com www.dahuasecurity.com/uk

•Comprehensive solutions • Any number of doors in any combination

•Any hardware type • Status and breached door alarm outputs

•Change room privacy functions and Fire alarm integration

•Supplied in kit or component form

UK Manufacturers of high quality, unique, control and security systems supplied worldwide

Tel: +44 (0)1744 886600•sales@hoyles.com•www.hoyles.com HOYLES

CCTV HANWHA

Heriot House, Heriot Road, Chertsey, Surrey KT16 9DT United Kingdom

Tel: +44 1932 578100 htesecurity@hanwha.com www.hanwha-security.eu

CCTV HIKVISION

4 The Square, Stockley Park, Uxbridge UB11 1ET United Kingdom

Tel: +44(0)1628 902 140 info.uk@hikvision.com www.hikvision.com

ONE SOLUTION. ONE COMPANY IDIS GLOBAL 1000 Great West Road, Brentford, Middlesex TW8 9HH

Tel: +44(0)203 657 5678 Email: uksales@idisglobal.com wwww.idisglobal.com

RISCO GROUP UK LTD Unit 2, Blueberry Business Park, Kingsway, Rochdale OL16 5DB United Kingdom

Tel: +44 161 6555500 sales@riscogroup.co.uk www.riscogroup.com

QUALITY, RELIABILITY, VISION

SERAGE UK LTD

PSI MAGAZINE DIRECTORY

SERAGE, an NDAA-compliant British CCTV equipment brand, established over a decade ago, is trusted for its dedication to quality, reliability, innovation and unwavering support to CCTV installers. Our commitment to excellence is evident in rigorous testing, cutting-edge technology, and innovative solutions. Recognizing installers as the industry backbone, SERAGE provides extensive marketing, technical, and training support. Committed to community-building, we foster collaboration through online forums and workshops.

35-37 Whitton Dene, Hounslow TW3 2JN

Tel: 020 3963 0100

sales@serage.co.uk www.serage.co.uk

EASY & SMART INTERCOM SOLUTIONS

DNAKE (XIAMEN) INTELLIGENT TECHNOLOGY CO., LTD.

DNAKE is a leading provider of intercom and home automation solutions, specializes in designing and manufacturing innovative and high-quality intercom and smart home products. From its founding in 2005, DNAKE grew from a small business into a large, globally recognized player providing a wide range of intercom and smart home products, including IP-based intercoms, cloud platform, 2-wire intercoms, wireless doorbells, home control panel, smart sensors, and more. Its global footprint has expanded to over 90 countries and regions, with products being utilized across various sectors to enhance security and convenience in everyday life.

No.8, Haijing North 2nd Rd., Xiamen, Fujian Province, China

Tel: +86 592-5705812 sales01@dnake.com www.dnake-global.com

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ADI GLOBAL DISTRIBUTION

Tel: 0161 767 2990 Fax: 0161 767 2999 sales.uk@adiglobal.com

DISTRIBUTION DYNAMIC CCTV

9b / 9c Bowes Road, Riverside Park, Middlesbrough TS2 1LU United Kingdom

Tel: +441642 220166 sales@dynamic-cctv.com www.dynamic-cctv.com

TO ADVERTISE HERE CONTACT: Tracey Cole 020 8295 8306 tcole@westernbusiness.media

WORLD-LEADING MANUFACTURER OF ELECTRONIC SECURITY EQUIPMENT PYRONIX LTD

Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire S66 8QY

Tel: +44(0)1709 700 100 sales@pyronix.com www.pyronix.com

SECURITY YOU CAN TRUST TEXECOM INTRUDER

Bradwood Court, St Crispin Way, Haslingden, Lancs BB4 4PW

Tel: +44(0)1706 212524 sales@texe.com www.texe.com

TECHNICAL RESOURCES LTD

We lead in specialist recruitment for the Fire & Security, Telecoms, and M&E sectors.

With over 20 years of trading, Technical Resources work with the best permanent and contract staff, helping our clients to deliver their services.

Whether it’s permanent, contract, or larger recruitment programs - we deliver the right candidates to our clients. To do this, we have a great team of hard-working recruiters who know that getting recruitment right the first time is key to the success of the businesses we serve and the professionals we find jobs for. What makes us different? We reference check ALL our candidates. The projects you have need to be delivered. So, we will only send you candidates that we have previously used or successfully referenced. This saves you crucial time and ensures successful project delivery.

Concerned about compliance? Quality and compliance is in our DNA. Compliance checks are a key part of our weekly processes. And we don’t stop after placing the candidates with you. We run weekly checks on all contractor timesheets and will check in with you and your contractor too.

Rivermead House, Hamm Moor Lane, Addlestone, Surrey, KT15 2SF 01932 837 777 info@tecres.uk.com www.technicalresources.co.uk

SECURE CONNECTIVITY PROVIDERS

CSL GROUP

T: +44 (0)1895 474474 sales@csl-group.com www.csl-group.com

SECURITY MADE SIMPLE.

PAXTON ACCESS LTD

Paxton House, Home Farm Road, Brighton, BN1 9HU

With nearly 40 years of experience, we design and manufacture market-leading security solutions for a range of buildings. Around 30,000 buildings are secured globally by Paxton products, every year. We utilise the latest technology to provide powerful, yet easy-to-install and use security solutions. Our products are designed for a wide range of sectors including education, healthcare, retail, leisure, commercial, the public sector and more. All our products are manufactured in the UK and are backed by our 5-year guarantee and hassle-free returns policy.

Tel: 01273 811080 support@paxton.co.uk www.paxton-access.com

Our subscription free , unified web-based platform reduces hardware, installation and maintenance costs.