PSI March 2017 by Western Business Media Limited

March 2017 – £4.00

001_001_PSI_jun15 27/02/2017 19:03 Page 1

@SecurityDrum

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Professional Security Installer

PRODUCT TESTS Ivideon Oco Pro OPHWD-16US Hikvision DS-2CE56F7T-AVPIT3Z

PSI PREMIER AWARDS 2017 Time to nominate your favourites

MEET THE INSTALLER David Tod of Tod Security & Fire

EDITOR’S CHOICE A look at the best new products

PREPARED FOR THE BIG EVENT? Getting ready for IFSEC and NSI Installer Summit

Project1_Layout 1 24/02/2017 15:07 Page 1

HIKVISION SPRING ROADSHOW 2017 DUBLIN

7TH MARCH

GLASGOW

14TH MARCH

MANCHESTER

16TH MARCH

BIRMINGHAM

21ST MARCH

LONDON

23RD MARCH

INNOVATING TECHNOLOGY, PARTNERING FOR SUCCESS NEW: IP 3.0: 4K& H.265+ the world’s first cost effective 4K IP solution producing crystal clear images whilst transferring its data in an efficient and effective manner to ensure bandwidth usages are kept to a minimum. NEW: Hikvision TURBO 4.0 Solution producing stunning 4K High-Definition images over analogue networks which have previously only been available over IP networks. NEW: The latest Technology, Products and Solutions including: Hikvision PanoVu with an excellent 180 degrees horizontal & 180 degrees vertical viewing capability at 24MP Explosion Proof Technology built to the highest of standards including IP68 with a number of advanced features and DarkFighter Technology Thermal Imaging Range suitable for a number of different surveillance environments and industrial thermometry with enhanced image quality and improved smart functionality License Plate recognition (ANPR) with high-license plate read rates and integration with Hikvision and Third Party Software Falcon Series UAV (‘Drone’) suitable for surveillance of large sites, usually inaccessible areas and high-security locations With over 6000 R&D employees Hikvision prides itself in being at the forefront of innovation and the host of products on show really have to be seen to be believed!

www.hikvision.co.uk Hikvision, 4 The Square, Stockley Park, Uxbridge, UB11 1ET, UK T: + 44(0)1628 902140 marketing.uk@hikvision.com

ATTEND AND RECEIVE A FREE GIFT* * Terms and Conditions apply,please visit www.hikvision.co.uk for more details.

Contents p3_000_PSI_sep11 27/02/2017 19:14 Page 2

March 2017 – £4.00

March 2017 www.psimagazine.co.uk

@SecurityDrum

www.psimagazine.co.uk

Professional Security Installer

5 Editorial Taking on an apprentice is now easier and better funded than ever, so what’s stopping you? Beat the skills shortage by bringing on young talent

PRODUCT TESTS Ivideon Oco Pro OPHWD-16US Hikvision DS-2CE56F7T-AVPIT3Z

6 Industry news News and events from the security and fire industries

11 Appointments We meet some of this month’s security industry movers and shakers

12 TESTED - DS-2CE56F7T-AVPIT3Z

PSI PREMIER AWARDS 2017 Time to nominate your favourites

MEET THE INSTALLER David Tod of Tod Security & Fire

The dome camera from Hikvision is put through its paces by an independent reviewer

16 TESTED - Oco Pro OPHWD-16US Ivideon’s new Cloud-based camera system goes under the microscope

20 Editor’s Choice The pick of the latest security products

23 Refining the proposition

EDITOR’S CHOICE

PREPARED FOR THE BIG EVENT?

A look at the best new products

Getting ready for IFSEC and NSI Installer Summit

This month PSi talks to Gerry Dunphy of UBM to find out more about this year’s IFSEC and Firex events

26 PSI Premier Awards 2017 It’s now time to nominate your technology favourites in this year’s installer-led awards scheme

29 Look who’s talking...

Preparing for the big event This month we talk to UBM and the NSI about the year’s two big security events, IFSEC and the Installer Summit. Both have new attractions and dedicated seminars and workshops aimed at improving your business

Does the recent success of Amazon Echo mean that security systems will soon be voice enabled?

32 PSI Golf Day 2017

CONTACTS

Fancy a game of golf against your peers and a chat with Ray Parlour? Join us at this year’s tournament

35 The Summit hits new heights We meet Richard Jenkins of NSI to discuss the bigger and newly located Installer Summit

38 Specialist surveillance CCTV performance is not just about high resolutions, there are specialist systems for a range of applications

43 Meet the installer

EDITOR Andy Clutton Tel: 020 8295 8308 E-mail: andy.clutton@psimagazine.co.uk Twitter: @SecurityDrum DESIGN & PRODUCTION Matt Jarvis Tel: 020 8295 8300 Fax: 0870 4292015 E-mail: matt.jarvis@proactivpubs.co.uk ADVERTISEMENT DIRECTOR David Lewis Tel: 020 8295 8309 Fax: 01322 292295 E-mail: david.lewis@proactivpubs.co.uk

This month we talk to David Tod of Tod Security & Fire about industry life and winning a van from DVS!

DISPLAY ADVERTISING Paul Amura Tel: 020 8295 8307 Fax: 01322 292295 E-mail: paul.amura@proactivpubs.co.uk

49 Fire safety supplement

ADMINISTRATION Tracey Cole Tel: 020 8295 8306 Fax: 01322 292295 E-mail: tracey.cole@proactivpubs.co.uk

The latest in our series of supplements in association with the FIA and Risk UK for fire systems installers

MANAGING DIRECTOR Mark Quittenton CHAIRMAN Larry O’Leary

72 The PSi Directory Your guide to vendors and service providers

www.psimagazine.co.uk

PSi QR Codes

For ease of access, some of the items in PSi carry QR codes. Simply scan with your phone to visit relevant websites. Security-based editorial contributions to PSI are welcomed, and the Editor reserves the right to alter or abridge text prior to publication. The views expressed in PSI are not necessarily those of the publishers. Editorial and Advertisement Office PRO-ACTIV PUBLICATIONS LTD PO BOX 332 DARTFORD DA1 9FF © Pro-Activ Publications Ltd 2017 All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher. ISSN: 1360-6476 PSI is currently available for an annual subscription rate of £48.00 (UK only)

EDIT leader mar17_000_PSI_apr15 24/02/2017 15:29 Page 1

Don’t just stop at the front door Discover the new ‘vanishing’ wireless contact from Texecom. So small it can be concealed within most uPVC window frames, the Micro Contact-W provides unobtrusive, discreet security. The wireless contact can be used to protect almost anything, including doors, windows, drawers and cupboards - the list is endless!

Velux window

Patio door

Front & back door

Fridge door

Texecom products are designed and manufactured in the UK

EDIT leader mar17_000_PSI_apr15 24/02/2017 15:29 Page 2

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EDITORIAL

Trailblazing times The Fire, Emergency and Security Systems Trailblazer scheme was officially launched in late February and it is welcome news

Window frame

Bedside drawer

Drinks cupboard

www.texe.com Sales: +44 (0)1706 220460

fter two years and over 1000 hrs of meetings and discussion groups the new apprentice scheme aimed at bringing more young talent into the security industry has arrived. The Trailblazer campaign itself was first revealed in 2013 along with the government target of 3 million apprentices by 2020. The scheme for security and fire installers was presented a few years later but received such a low funding cap that the people behind the project felt it was not adequate enough to make the procedure of taking on apprentices an appealing choice for employers. Once the SFA was made aware that the new proposed scheme was of a higher level than previous methods of improving skills this cap was raised to £18,000. Speaking at the launch, Pat Allen, Director of Abel Alarms and Chairman of the FSA (one of the main supporters of the scheme alongside organisations including BSIA and FIA) said: “The Fire, Emergency and Security Systems Trailblazer programme provides a unique opportunity for a specialist sector like ours to develop our own apprentices with the skills our industry needs. We need to inspire for the future to get the engineers of tomorrow.” The scheme itself is dedicated to bringing apprentices through a defined syllabus over 24 months with a final twelve months in the specified role (fire, security, fire and security or fire and emergency lighting). Also speaking at the launch, Simon Banks, MD of CSL and the co-founder of the Apprentices for Fire and Security campaign said that the driver behind his scheme is to raise awareness about the importance of apprentices and outline the choices that school leavers have. He told the audience that the security and fire industry currently needs 30, 000 more skilled technicians: “Our greatest challenge, next to employer engagement, is the number of available classrooms. We would like to have eight colleges on board however we are aiming to ultimately have over 100 to give us national coverage as well as distance learning courses from trainers such as Tavcom.” According to Simon the most common question he gets asked about apprentices from employers is “How much will it cost me?” so a pocket guide has been put together explaining about funding and costs for installation companies interested in bringing on the next generation of talent. The booklet will be available at the NSI Summit in Birmingham on 30th March. “Now is the time to enable the 30,000 apprentices we need,” says Simon. “All barriers have been removed and it is now easier than ever for employers to get the young talent they need.” I’m sure that if you have ever tried to take on new engineers you will have experienced first-hand the skills shortage facing the sector. There are so many benefits in taking on apprentices that we urge all employers to grab a copy of the booklet at the NSI Summit and start the process of bringing on the next generation of engineers. Take this opportunity to influence the future of the industry. Andy Clutton EDITOR 5

EDIT news mar17_PSI_feb15 27/02/2017 15:28 Page 2

INDUSTRY NEWS

Installation companies show increase in value in 2016 As the UK economy continues to gain confidence, there seems to be some more encouraging news for the UK’s largest security system installers. A new study from UK business analysts Plimsoll, which has analysed the financial health of the largest 834 security system installers operating in the UK, indicates that, on average, installers have increased in value by 2 % in the last twelve months. The 2017 study states while average company value within the industry has increased by 2%, further data reveals only 25 firms have seen their worth soar by 10% or more. Further findings from Plimsoll show that overall, the value of security system installers

Army veteran lands security job In brief Securi-Guard Monitoring is to monitor Blackline Safety Europe’s latest G7 range of connected safety devices, which will be brought to the UK and European markets early in 2017. Dahua Technology has signed a partnership agreement with ADI. Denny Wang, UK General Manager, Dahua UK & Ireland, said: “By entering into this partnership, we will be extending our reach in the UK video surveillance market using ADI’s branch network. ”

Army veteran Lamin Manneh was left fighting for his life after stepping on an improvised explosive device while deployed in Afghanistan. After surviving his injury Lamin, now a triple amputee, has landed a new job with remote security monitoring company Visual Verification. His new position as a security monitor marks his first employment since being

Accreditation for IDS Group IDS Group has been awarded accreditation from Alcumus SafeContractor for achieving excellence in health and safety in the workplace. Alcumus SafeContractor is a third party accreditation scheme which recognises standards in health and safety management amongst contractors. Based in Southgate, North London, IDS Group’s application for accreditation was driven by the need for a uniform standard across the business. The company hopes it will enhance its ability to win new contracts, and its commitment to safety will be viewed positively by its insurers when the company liability policy is up for renewal. analysed in the report are up 2% however, 79 businesses have seen their value fall by a third. Plimsoll’s lead author, David Pattison, said: “As a director, taking stock of your company value is a great barometer to measure your success and to analyse the overall state of the market. In all, we have identified 25 businesses that have increased in value by 10% and their financial performance adds to the belief that the overall market is continually improving. Having said that, we have seen 79 businesses that have seen their value fall by over a third and it is clear that, although the market is improving, it is still a challenging landscape.” discharged from the army. “Life can throw challenges at you and it certainly did with me,” said Lamin. “However, I believe everything brings its own opportunities, and I was determined to make the most of the new future I faced.” This fighting spirit helped Lamin to win a Bronze Medal at the Invictus Games in Orlando, Florida earlier this year. Lamin was also a part of Nick Knowles’ DIY SoS team, helping to transform an abandoned street in North Manchester into a veterans’ village, now known as Veterans’ Street. Mark Rooke, general manager at Visual Verification, said, “In the short time he’s been with us, he has impressed with his abilities and really positive attitude. He’s a great team player and we are delighted to have him at Visual Verification.”

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EDIT news mar17_PSI_feb15 27/02/2017 15:58 Page 4

GJD acquires Embsec IP product technology

(L-R): Erik Lindstein, Managing Director of Embsec and Mark Tibbenham, GJD Managing Director

GJD has announced it has signed an agreement to acquire from Embsec AB, a Swedish R&D house, all of their internet protocol (IP) and laser technology plus all related intellectual property rights. The IP technology will be integrated into GJD’s D-TECT detector and Clarius LED illuminator product ranges to provide automated and digitally connectable security solutions. Embsec’s external laser detectors will be manufactured in-house at GJD’s UK factory under the Laser-Watch and vFence trademarks. The IP technology will complement GJD’s product range and will provide installers, specifiers and consultants with a ‘one stop shop’

for IP connected detectors, alarm devices and LED illuminators for smart building networks. Mark Tibbenham, Managing Director of GJD commented: “This strategic acquisition will enable the company to substantially develop and grow in terms of technology innovation. There is a high demand for IP security products to complement the rise in smart home and building management systems. GJD’s unique IP enabled intrusion detection and illumination products will open up new doors to these markets.” Erik Lindstein, Managing Director of Embsec AB commented: “GJD is a fantastic company to take this technology forward. We have worked with GJD for many years and are confident that our customers and suppliers will benefit greatly from GJD’s focus on technology innovation. This change is fantastic news for our customers and partners. Embsec will continue to support our customers during the transition process to ensure it is as smooth as possible.”

Hikvision announces Spring 2017 Roadshow Hikvision is set to tour the UK and Ireland for its Spring 2017 Roadshow with the theme “Innovating technology, partnering for success”. The roadshow will take place from the 7th till the 23rd of March in five locations: Dublin, Glasgow, Manchester, Birmingham and London. Hands-on demonstrations, presentations and Q&As will cover a range of topics.

In brief The Security Institute and ITN Productions are to produce a news and current affairs-style programme hosted by national newsreader Natasha Kaplinksy. ‘Creating a Security Culture’ will combine a mix of key interviews, reports and sponsored editorial profiles. FPA has announced it is reestablishing the insurer backed LPC Training brand in 2017 as a response to increasing numbers of enquiries.

Wisenet showroom opened at Hanwha Techwin’s European HQ Hanwha Techwin officially opened its Wisenet showroom with an open day at its new European headquarters in Chertsey. Distributors, installers, systems integrators, many of whom were accompanied by end-user clients, accepted an invitation to see the new demonstration and training facilities. This provided them with the opportunity to be

among the first to have a close-up look at the new Wisenet technology. “We have simulated a control room environment within our new showroom facilities so that we can demonstrate many of the practical features built into our cameras,” said Chris Parry, Country Manager – UK & Ireland for Hanwha Techwin Europe. “With cameras installed throughout our selfcontained building and overlooking our car park, we are able to show in real time the benefits that are achieved from video surveillance technology.” Sitting at the ‘control room’ consul, Hanwha Techwin guests were able to put a range of Wisenet cameras through their paces via spot monitors and a video wall. This allowed them opportunity to test the usefulness of analytic solutions like ANPR, people counting and heatmapping as well as privacy masking and advanced Gyro digital image stabilisation.

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EDIT news mar17_PSI_feb15 27/02/2017 18:42 Page 5

THE BOTTOM LINE I N A S S O C I AT I O N W I T H C S L

Closer collaboration is essential for effective security strategies Addressing the growing cyber-threat landscape, HID Global has advised that it is increasingly important for physical and IT security teams to work together closely. This is in order to develop a comprehensive strategy for combatting both physical and cyber security threats. As more and more devices are designed to connect and share information, the physical security team needs to incorporate the IT team in their proposal, design, implementation discussions and decisions. Security cameras for example fall under the domain of the physical security team, but now the Internet of Things (IoT) is connecting these with other devices that traditionally might not have been considered under the domain of the physical security team. Having devices like cameras connected to other systems and networks can deliver significant value by turning data into actionable information, but with that you open yourselves to broader public exposure and risk. “Collaboration isn’t a one-way street. If the IT team hasn’t included the physical security team into their cyberassessments and incident response processes, the business suffers,” said Chip Epps, vice president of product marketing solutions for IAM solutions with HID Global. “Every member of the physical security team should know what and where the critical technology resources are, and should have been deeply involved in the planning to protect those assets.” Key factors to consider when shaping a collaborative strategy between the physical and IT security teams: • Do the physical and IT security teams ultimately report in to the same organisation or Chief Security Officer? • Has the IT team implemented more advanced security policies that incorporate location attributes, or information often available from physical access systems? • Is there a regular, recurring forum to discuss and approve projects that cross the line between the teams? • Are team members participating in any cross-functional projects with members from the IT or physical security team? • Have either teams been surprised in the last year about the development of a project that they should have been consulted on? • Is there collaboration on corporate compliance training or is there a separate curriculum/content? “It is important to get ahead of the inevitable convergence between IT and physical access as cyber-security concerns escalate. The first step is establishing a communications channel, and developing the relationships and processes to make it work,” added Chip Epps. By ensuring teamwork between the physical and IT security teams the overall security of the site is enhanced, leading to both customer and employee satisfaction.

The interview that gets the facts from the top This month Simon Banks talks to Rami Avidan, Managing Director of Tele2 IoT (Internet of Things). What opportunities does IoT offer to Fire & Security companies, particularly those with older legacy systems? I see lots of opportunities in this sector; especially within the parts of a business that still haven’t done the necessary transformation from analogue to digital. Overall, the technology and services that come with IoT will make it so much easier to understand your business’ Key Performance Indicators. By analysing the data in a smart way you can improve efficiency, start offering better services and increase your customer satisfaction. Tele2 IoT recently announced a significant partnership agreement with CSL. What value will this bring? We have a great partnership with CSL and together we can offer the connectivity and services that we know are required by the market. The development of new services and an increased integration between the two companies’ solutions is good news for our customers, as the partnership will offer connectivity across Europe for their IoT and M2M devices. We are delivering solutions that offer the best of both our companies and the combined experience of both organisations, will give customers the confidence that they are using the best solution on the market. Are these solutions available now or is IoT more of a long term strategic question for companies? These solutions are available now, but in order to be successful companies must make IoT a strategic priority. It is easy to find solutions to start providing connectivity to your business and products but if you don’t know what your long term vision is, how do you know what to invest in? We strongly advise all companies to start small, learn what works best for you and then look at how you can scale up fast. Identify what you want to achieve before you start, this is the key to success. A concern held by many Installers are network outages. What are Tele2 doing to improve their overall coverage and reliability? We understand that this is critical to many businesses and we have focused on creating a reliable and stable solution. Tele2 and its roaming partners are constantly investing in infrastructure, including a redundant solution with dual fall-back at all levels. Our solution offers roaming on all networks within Europe, so if one network goes down it will automatically connect to another network. These are just some of the areas we are addressing and today many customers trust us to ensure their critical solutions are always online. Tele2 are delivering solutions across Europe. How does the UK compare to other countries in terms of the delivery of IoT solutions? Compared to other European nations the UK is doing well, but could look to other parts of Europe for some important benchmarks and best practices. The UK market has a lot of potential and that is why it is one of the key areas we are investing in.

YOU SAID IT! DualCom is the preferred signalling type used by Argus, with connections throughout England, Scotland, Wales & Northern Ireland. Tweeted by @argus_fire Jan 6 Tweet us @CSLDualCom

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Project1_Layout 1 22/12/2016 12:10 Page 1

Always a suitable solution with the DIVAR hybrid and network recorders At Bosch, we believe that video surveillance solutions should be as easy to install as they are to use. It’s the thinking behind our completely new portfolio of DIVAR hybrid and network recording solutions. Specifically designed for 24/7 operation, they offer the ability to create video surveillance solutions with professional security features. Solutions that can be tailored to fit the growing needs of small and medium businesses.

boschsecurity.com

Project1_Layout 1 22/12/2016 14:40 Page 1

The most trusted brand in Alarm Signalling www.csldual.com

@CSLDualCom

Â©CSL DualCom Limited

EDIT test 1 mar17_000_PSI_mar15 27/02/2017 12:53 Page 1

TEST

PRODUCT TEST

Hikvision DS-2CE56F7T-AVPIT3Z (2 pin, 12v DC or 24v AC and Gnd). The supplied back-box has a base cable entry hole and a side conduit aperture. A lanyard with a looped end is fitted to the back box but appears to be there as a convenient means to hook the dome in place while installing rather than providing a permanent securing function.

Menu Options

What’s in the box? Dome camera Back box Back box dome fixing screws User manual (fold-out leaflet) Drilling template Torx screwdriver Wall plugs and screws BNC service video lead

NOTE: This PSI Product Test was carried out by an independent third party, not editorial staff. The manufacturer had no input in the review or the final result

his dome has an external rating of IP66 and its clear dome has a vandal protection level of IK10. It is of the TVI analogue HD variety with a CMOS sensor resolution of 3MP. A motorised 2.8 to 12mm vari-focal zoom lens simplifies the field of view set-up process.

Features The camera offers high sensitivity and 1920 x 1536p HD performance. At either side of the lens, a high intensity IR LED is positioned and these are controlled by a light sensor just below the lens which switches the camera from Day to Night mode. The foam lens ring has a slightly sticky feel which perhaps helps it maintain contact with the inner surface of the bowl. The bowl has a protective clear-plastic sheet on both the inner and outer surfaces which leads one to wonder whether this foam ring may adhere to it over time. The user manual warns of the importance of maintaining a close lens ring fit and a clean outer bowl to prevent IR leakage or reflections from impairing night-time performance. The dome bowl is tethered to the base by a removable strap to prevent it from falling during installation. From the base, flying-lead connectors are provided for the HD-TVI output (BNC) and Power

The camera can be configured using a suitable Hikvision TVI DVR or via the remote option from the Hikvision iVMS software, these communicate with the camera using ‘Hikvision-C’ up the coax commands. Preset 95 is used to select the camera’s OSD menu. Alternatively, a small joystick control switch on the camera chassis next to the auxiliary video output can also be used to access the menu; very little information was given on this in the manual beyond a simple reference to a Menu button but it works well in practice. It should be noted that the auxiliary video on the dome base is only output in TVI format so a suitable multi-format test monitor will be required if locally viewing the camera output for scene setting or menu set-up. The camera has a straightforward menu structure with at the top-level, Format, Focus and Main Menu selectable. The Format option allows switching from the default 3MP to either 1080p 25 or 1080p 30 modes. The Focus option presents an on-screen zoom and focus array where the iVMS4200 cursor keys or the camera’s joystick can be used to control the lens. Optimum focus adjustment should be performed using suitable neutral density filters or at low light as there is no 1-shot or automatic focus aid provided or any apparent way of increasing the lens aperture and reducing the shutter speed. The fact that the lens focus can be remotely controlled should make this a relatively simple operation. Switching from the 3Mp to 1080p modes simply removes pixels from the top and bottom of the image so changes the image from close to a 4:3 aspect ratio to 16:9. This does of course mean that about 30% of the CMOS sensor’s imaging surface is ignored. Some of the terminology is a little nonstandard, such as Open and Close to turn the IR LEDs on and off and while some of the functionality is limited it is perfectly acceptable for a camera in the ‘Economic’ range.

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Project1_Layout 1 24/02/2017 15:09 Page 1

IT WAITS, IT CAPTURES, IT PROTECTS. IT’S HIDDEN BUT IT SEES EVERYTHING YOUR CAMERA SEES.

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EDIT test 1 mar17_000_PSI_mar15 27/02/2017 12:53 Page 2

TEST

(continued from p12)

Performance The camera was relatively simple to install and set up. From a 12v supply it took approximately 145mA in Day mode and this rose to just over 300mA with the IR LEDs active. It is therefore important to ensure that sufficient power is available to the camera, preferably from a local power supply or if through composite or “shotgun” cables to ensure the run allows for the higher inrush current at power-up and the likely additional volt drop when the IR LEDs turn on at night. Hikvision claim that their TVI cameras can be run over up to 500 metres of RG59 depending on its condition and up to 200 metres over twisted pair with suitable baluns. The camera provided very good colour rendition with good white balance even in complex scenes. Night time performance was good with the IRs providing sufficient illumination at 40 metres to be able to identify subjects in the scene. Their EXIR technology is claimed to generate less heat than conventional arrays of LEDs mounted around the lens and so should reduce the level of insects attracted to the camera. The Smart IR feature coped well with close subjects, maintaining good contrast of facial details. The wide dynamic range of the camera was impressive without the overall desaturation effect that often occurred with earlier models. Some variation in effect can be introduced by changing the Gain level to suit the scene. A range of up to

The camera provided very good colour rendition with good white balance even in complex scenes PRODUCT ASSESSMENT Does it perform as expected and intuitively?

Were all necessary accessories provided?

Are manuals and guides clear and easily available?

Is the specification detail accurate?

Can the product be used without specialist training?

Are security industry conventions followed?

8.5

Is the product compatible with industry norms?

8.5

Is there a novel or unique feature?

If known, is the price point favourable /reasonable?

Is detailed technical information available?

Total score

Averaged score

TEST SCORE (marks out of ten)

RESULT

8.0

120dB is stated in the specification sheet however, their website camera page claims just 75dB but it is assumed from the performance that the 120dB figure is the correct one. As an alternative, a standard back light compensation (BLC) mode is available but this loses background high light-level detail as you would expect. The Dynamic Noise Reduction works over a range of 1 to 10 and was set at 5 by default. This increasingly averaged out the noise as the level was increased and allows a suitable compromise between image noise and detail to be selected to reduce bandwidth and storage requirements when higher noise levels are present in the image. The IK10 rated vandal-proof dome does not introduce any noticeable reduction of focus over the majority of its surface which is impressive for such a small diameter bowl. The camera’s internal assembly once fixed to the ceiling, can be manually panned through 340°, tilted through up to 75° and the lens / sensor unit can be rotated through up to 355° to provide optimum position. While the lens was stated as 2.8 to 12 mm @ F1.2 on the datasheet, no figures were given for the viewing angle; this was found to be around 75° at Wide and 28° at Narrow angle limits for the horizontal field of view. On a subsequent check of the website camera page, figures of 83° and 26.8° were found which are not too far from the measured results. An alternative 15° inclined base is available as an option and it was initially assumed that the wide range of adjustment of the dome should suffice for most locations but there will be some such as looking down corridors where it is possible that the camera will be unable to view the ceiling and therefore may not see the heads of subjects at a distance from the camera. The quoted 75° tilt angle is up from the horizontal so the camera module does not allow positioning perpendicular to the floor and therefore doesn’t look to the horizon even on wide angle. It will therefore be necessary to either use the 15° tilted base or wall mount the camera in order to achieve this. As there is no conventional SD analogue composite output from this camera you must ensure you have a suitable TVI test monitor for image position setting otherwise communicating with the control position will be necessary.

Conclusion A good fixed motorised-lens anti-vandal dome camera for general indoor and outdoor applications with a useful range of features providing high quality images using TVI technology.

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Project1_Layout 1 24/02/2017 15:08 Page 1

EDIT test 2 mar17_000_PSI_mar15 27/02/2017 13:08 Page 1

TEST

PRODUCT TEST

What’s in the box? 2MP Dome camera Quick setup guide Set-up manual Drilling template Mounting plate and screws Weatherproof RJ45 connector seal Torx security driver 3 x screws and wall fixings Plastic shroud

The camera is a 2MP Day/Night dome with a 106° horizontal angle of view. It provides an HD 1920 x 1080 pixel-image and is weather-proof NOTE: This PSI Product Test was carried out by an independent third party, not editorial staff. The manufacturer had no input in the review or the final result

videon provide a ‘Cloud’ based service for management of video camera images. The Oco Pro camera is configured to work with this service to allow live and recorded images to be displayed on PC using Mac OS, Windows or Linux and phone or tablet devices using both iOS and Android operating systems. The Ivideon website shows that they partner with a number of Chinese camera suppliers and list Hikvision, Dahua, Oco and Milesight. The Oco Pro camera dome tested here was based on a Hikvision model as evidenced by its MAC address. The Quick Set-up guide and Set-up manual are very simplistic and don’t provide any help if things don’t go as expected beyond giving contact details for their helpdesk. The camera is a 2MP Day/Night dome with a 106° horizontal angle of view. It provides an HD 1920 x 1080 pixel-image and is weather-proof so is suitable for internal and external mounting.

Features The system is based around Ivideon’s ‘Cloud’ software service for which there are a number of options for home or business users. Their home plans range from a free online plan giving 24 hours of basic event recording and up to three users through Cloud 1, Cloud 10 and Cloud 30 options providing increasing amounts of event recording of up to 30 days’ duration and five users. The business plans start from a low-cost Online Pro with five days of basic event recording through Cloud 10 Pro, Cloud 30 Pro, Extended Pro and Broadcasting; these options provide up to 60

Ivideon Oco Pro OPHWD-16US days of event recording and all allow for multiple users. Pricing is given in US$ only. Signing up for the service is very simple with an e-mail account used as the user reference and a suitably secure personal password being entered. A couple of tick-boxes are presented to confirm agreement with one being for their Terms of Service & Privacy Policy and the second for accepting e-mail notifications and new feature promotions. The Terms of Service and Privacy Policy appeared to be available as hyperlinks as the terms were in blue text but this did not work so it was necessary to agree to their terms without gaining site of the actual documents. A search of their FAQ page did not reveal these documents either. It is often assumed that no one reads terms and conditions documents but if one is signing up for a business service that will potentially be depended upon for security images then this should be readily available. No information is given as to how and where these recording will be stored. Once your account is set up you are able to log into the service and are presented with an ‘Add a camera’ screen to select the type of camera to be used, there are four options from Ivideonpowered camera, laptop or desktop webcam, regular IP camera or Ivideon-powered DVR. With the Ivideon-powered camera selected, you are then prompted for a descriptive camera name to be entered along with the MAC address from the camera sticker. You are next prompted to “connect the camera using a network cable to a router with internet access”. This must be a suitable PoE connection or using an appropriate PoE injector or separate 12v power supply. The service should then find the camera and connect in approximately two minutes. After a longer ‘time-out’ period the software prompted for the camera to be disconnected and re-powered with the message ‘Please wait while your camera boots up and connects to Ivideon’. No mention is made of the likely need to configure port forwarding on the router to allow access between the Ivideon server and the camera. Once the router was configured the camera connected as expected. No mention appeared to be made of this likelihood on the Oco or Ivideon websites so it is likely that they would expect to advise users via their helpline.

Menu Options The camera can be configured using a Web browser or via the IMS software although a

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Project1_Layout 1 23/12/2016 12:44 Page 1

V IDEC O N LT D T RA D E O N LY S ECUR IT Y DIS T R IB UT O R

THERE SHOULD BE NO SECURITY FEARS WHEN INSTALLING A SECURITY SYSTEM

Since April 2016 Concept Pro Network Video and the

P2P networking makes it simple

Analogue High Definition recorders have been using Secure

for installers to configure mobile

European Based Servers to ensure that all your customer

viewing of the Concept Pro

data is protected. Concerns that third parties could gain

Recorders on smartphones and

access to the connection details of any machine and view

tablets. Installers simply activate

images remotely was raised by a number of our customers

mobile viewing by scanning the

working with government bodies, private business and

QR code on the unit into the

individuals. We took these comments on board and view

Concept Pro app (available for

this measure as an absolute necessity and one that allows

Android and iOS devices free of

our customers to have the peace of mind that their

charge) connecting through the

installations were secure.

server straight to the NVR.

EDIT test 2 mar17_000_PSI_mar15 27/02/2017 13:09 Page 2

TEST

(continued from p12)

“More” option on the IMS configuration tree takes you directly to the Web browser view so this is probably the preferred method for camera configuration. The main browser menu configuration options include a Local section for setting viewing parameters and the storage location for any downloaded recordings and still images. A Basic menu accesses the key camera features such as System, Network, Image and Security settings. Finally an Advanced menu has an enhanced version of the Basic features plus Basic Event, Smart Event and more elaborate Security settings.

Performance The camera performs well and is of the generalpurpose level providing good image detail and reasonable sensitivity. The IR LEDs provide acceptable coverage up to 10 metres. A true Day / Night switchover with removeable IR Cut filter is

The camera performs well and is of the general-purpose level providing good image detail PRODUCT ASSESSMENT Does it perform as expected and intuitively?

Were all necessary accessories provided?

Are manuals and guides clear and easily available? Is the specification detail accurate?

7 7.5

Can the product be used without specialist training?

Are security industry conventions followed?

Is the product compatible with industry norms?

Is there a novel or unique feature?

If known, is the price point favourable /reasonable?

RESULT

7.5

Is detailed technical information available?

Total score

Averaged score

7.4

TEST SCORE (marks out of ten)

7.5

used. The camera can be wireless connected if separately powered. No information is provided on camera optimisation. A camera firmware update was available so was installed as recommended by the supplier, this took approximately two minutes and was trouble-free. As the Ivideon is event based and of potentially short duration storage for the low-cost or free plans it is worth fitting a suitably large Micro SD card into the camera to provide local event recording. This model can take up to 128GB cards of the SD, SDHC and SDXC varieties. While the recorded clips are readily available either from the camera or online, there is currently limited replay functionality beyond simply playing the clips. The image can be paused and played through at speeds from x1 through to x64 but there is no reverse play or frame advance or reverse to help with investigating incidents. A simple timeline shows recordings and events, this timeline can be expanded or contracted to help identify events. The replay controls do not compare well with those available from the majority of low-cost DVR and NVR systems and with low NVR storage costs it will be essential to carefully weigh the cost of utilising such a ‘Cloud’ service for multiple camera coverage. The iOS and Android apps are easy to install and quickly link to the camera’s account but as with the PC software, the replay functionality is quite limited. Push notifications can be used to alert the user to any site activity based on scene movement or audio detection.

Conclusion From a security perspective, it is not clear what advantage this system brings apart from the ability to have someone host your event recordings off site. This of course requires very good connection bandwidth and while manageable for individual cameras, may not scale well. Much of the promotional material appears to be based on an assumption that you need to know what your staff are up to, with no mention of the importance of data protection and privacy concerns. While this may be perfectly acceptable for monitoring your pets and security of your house, it does not mean that the same approach is acceptable for a business.

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Project1_Layout 1 30/01/2017 15:06 Page 1

IDIS Europe

1000 Great West Road, Brentford, Middlesex, TW8 9HH, United Kingdom T +44 (0)203 657 5678 F +44 (0)203 697 9360 E uksales@idisglobal.com

www.idisglobal.com

EDIT ed choice mar17_000_PSI_jun15 24/02/2017 15:31 Page 1

EDITOR’S CHOICE

180-degree panoramic camera for ROI Hanwha Techwin has broadened its Samsung Wisenet P series with the introduction of a 7.3 megapixel 180° panoramic camera. Designed for monitoring large open areas with one camera, the PNM-9020V is equipped with multi-sensors which enable it to capture seamlessly stitched 180° images; four 2MP images with 3.6mm lenses produce the 180° composite images. This is achieved with the help of a synchronised alignment lever located in the centre of the camera which raises and lowers the sensors in unison to facilitate easy set up. In addition to being equipped with digital PTZ, the PNM-9020V, which is IP66 and IK10 rated for vandal-resistance and outdoor use in the harshest environments, shares many features with the four other models in the Wisenet P series. These include Digital Auto Tracking, True Wide Dynamic Range, and Lens Distortion Correction to deliver optimised images. Also provided is bi-directional audio support, privacy masking, a 12VDC,PoE capability and an SD card slot to ensure that video is automatically recorded in the event of network disruption. www.hanwha-security.eu

System for live monitoring and management launched

Maxxess has launched MAXDashboard DI, a solution for the live management, monitoring and verification of people in transit on big, busy sites and multi-site estates to proactively pre-empt security situations, optimise operational efficiency and help cut costs. Designed by Maxxess, the solution combines multiple data inputs, including access control feeds, with big data intelligence, analytics and algorithms, to create customised displays with tailored filters that deliver dynamic live reporting about the movement of people on-site. Data is continuously gathered from multiple sources then mined, processed and cross-referenced in real-time with a range of human behaviour patterns – both general and specific to individual profiles – to identify anomalies and trigger alerts about potentially suspicious or unauthorised activity outside the norm. MAXDashboard DI is vendoragnostic, so can be integrated with any existing security system and is available as a pay-as-you-go service. www.maxxess-systems.com

Mains-powered emergency lighting system

Hochiki Europe has extended its FIREscape LED emergency lighting range with FIREscape lite; a mains-powered, emergency lighting solution. Available as a range of twelve pre-packed, offthe-shelf kits, FIREscape lite features a ‘stepdown’ transformer, enabling the products to be mains powered, along with either four types of luminaire or eight types of exit sign. The installation process is reduced as the standalone lighting units can be placed anywhere within a building, as long as there is a mains lighting supply. The FIREscape lite units have an integral battery which provides three hours of back-up power, in accordance with the recommendations of British Standard (BS) 5266. The units also feature a bi-coloured status LED on each unit to visually alert building managers to maintenance issues such as LED or battery faults. www.hochikieurope.com/firescapelite

Tracing and managing up to 21 keys/keysets

Traka21 is a plug and play system that has been designed to provide a simple, efficient method of managing keys and helps users become accountable for their business assets. Traka21 helps trace and account for every single key or keyset by individually locking them in place, ensuring that critical business operations are never jeapordised. Traka21 traces and manages up to 21 keys or keysets, with access only granted to those with access to keys assigned to them via a PIN. This can help to track accountability for assets that could otherwise be vandalised or stolen. traka21.com

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EDIT ed choice mar17_000_PSI_jun15 24/02/2017 15:31 Page 2

EDITOR’S CHOICE The security industry is busy and complex, so it’s easy to miss new products and services as they get lost in day-to-day activities. Every now and again, certain products grab our attention so here we take a look at some of the products we think you won’t want to miss this month.

Modular fire panels for up to 32 loops announced Operating system update for customised solutions The Xtralis Operating System update, XOa 3.2.33, allows integrators to connect key Xtralis offerings with Honeywell Performance, equIP and HDZ Series cameras. Combining these cameras with Xtralis’ ADPRO platforms, FastTrace 2E remotely programmable gateway, the new iFT Series IP video NVR+, and HeiTel iVG video gateways, enables the development of customised solutions. “With the integration of Honeywell cameras and Xtralis operating systems, we can now offer enterprise facilities the option for an end-to-end remote monitoring solution,” said Alessandro Araldi, vice president of marketing, Honeywell Home and Building Technologies. Free downloads from Xtralis xChange online license portal allows installers to remotely update systems already deployed in the field. Additionally, to expand on remote capabilities, Xtralis video content analytics (VCA) can be deployed on the ADPRO and HeiTel platforms to automatically detect security threats directly from Honeywell IP camera streams. www.xtralis.com/honeywell

Tyco Integrated Fire & Security has launched the Zettler Profile Flexible range of modular fire alarm panels. The system enables the use of every address and all available power across all loops, through a power and address shared transfer capability. Until now, any remaining power is wasted once all the available device addresses have been used up, and vice versa but with Profile Flexible, spare power and address capacity can be shared across other loops in the same building so that nothing is wasted. In addition, engineers can mix and match individual panels to suit high and standard power loops, each running up to 2km in length. Networks of up to 99 panels are possible with distances in excess of 50km between panels possible using fibre optic connections. Each loop carries one amp of power to support high numbers of visual alarms alongside traditional audible alarms. This is fully compliant with the EN54-23 visual alarm standard designed to provide effective light output for hearing impaired persons and noisy background environments. The panel range contains two core panel options with the capability to support either 16 or 32 loops, and up to 4,000 addresses from a single control panel. www.tycoifs.co.uk

Retail analytics utilise existing cameras Genetec has previewed a new application designed to transform existing video surveillance content into consumer insights. The new Genetec Retail Intelligence application will filter and analyse incoming video surveillance data to produce actionable intelligence about store operations, buying patterns, and trends. According to the company, armed with this information, marketing, operational and merchandising staff will be able to improve their customers’ experience, increase consumer engagement, and positively affect in-store profitability. By analysing and correlating data provided by multiple sensors such as video surveillance cameras and point-of-sale systems, Genetec Retail Intelligence is aimed at helping retailers gain a deeper understanding of their customers’ behaviours, needs, and preferences to build a more personal relationship. With analytics such as queue management, heat mapping, directional analysis, people counting and conversion rate analytics, the solution can notify relevant staff in real-time to respond to an influx of shoppers in the store or within a specific department. www.genetec.com

NOTE: All technical specifications listed are provided by manufacturers www.psimagazine.co.uk

Project7_Layout 1 15/12/2016 12:32 Page 1

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EDIT interview psi mar17_PSI_mar15 27/02/2017 13:21 Page 3

INTERVIEW

IFSEC - Refining the proposition This year many of us will be heading to London ExCeL for the IFSEC and Firex International events. Held on 20th-22nd June the halls feature the the latest technologies and services on offer. We recently met up with UBM’s Gerry Dunphy to find out more about what we will see in 2017 erry Dunphy is the Brand Director of industry events IFSEC and Firex International at UBM EMEA. PSI caught up with him four months before the doors open on the 2017 shows to find out what visitors can expect to see at London Excel in June this year and how the shows are changing to reflect the needs of the exhibitors and visitors.

It's now eight months since the last IFSEC, did you have much of a rest afterwards? There are no rests anymore! To be honest we're already planning for the 2018 event now because when it comes to organising shows it's vital to keep our eye on what trends will emerge and what the market will respond to in the future. We have to be aware of what the industry is doing so that we can shape our offering to match the requirements of the sector. For this year (2017) it felt as though the gestation period was last year, but as ever with IFSEC the primary driver is product; what's out there, what's new, key critical innovations changes in the market etc. By focusing on these areas we know that we are giving the industry what it wants to see at an event and what we've done over recent years is to refine down the offering to be very much about product and solutions.

creating a 'Groupon' style system pre-show so that we can list the manufacturers that are providing these benefits as another genuine reason to come to the show. Of course we recognise that attending an event is time off the tools for installers we need to make sure that we put in the effort to make the investment worthwhile. If visitors understand in advance of attending that there will be offers available to them it might be a good way to drive them into the show and ensure that they are seeing the right people. The other aspect of the event that we are developing further is the one-to-one meetings side. We are well aware that having prearranged meetings is a really important way of getting the right people together and making the most of people's time. This year we will be pushing this even more and matching what the visitor wants with what the exhibitor supplies, for example if an access control company provides a certain type of products that we know a particular visitor wants to see, we can put the two together. We also have a new project called Installer World, which will be of particular interest to PSI readers, as it will be a destination hub for trade installers and integrators with support from the

Gerry Dunphy

“Every year we start off with a blank canvas and have a new offering for everybody, because when we look at the feedback we see that visitors always want to see what’s new and different”

(continued over)

So what is new for 2017? The thing with our events is that we never want the shows to stand still or be business as usual at IFSEC or Firex. Every year we start off with a blank canvas and have a new offering for everybody, because when we look at the feedback we see that visitors always want to see what’s new and different. So this year we have a number of new attractions for visitors. Quite recently we discovered that a lot of the exhibitors provide IFSEC discounts and offers for visitors and in the past I felt that they have kept this under the radar, so this year we are going to try and bring this to the fore. We'll be

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EDIT interview psi mar17_PSI_mar15 27/02/2017 13:21 Page 4

INTERVIEW

(continued from previous page)

â&#x20AC;&#x153;We do recognise that with the scale of IFSEC it can be difficult to navigate and find what you need to find, so if we can have a dedicated area for each visitor aimed at their specific needs this should helpâ&#x20AC;?

NSI, SSAIB, FSA and ECA. It will feature all business aspects of relevance to the installer not just security technology so there will be features in the zone such as the Tool Centre with Anglia Tools with more offers for visitors buying kit and a vehicle area and a focus on workwear. The Engineers of Tomorrow scheme will be a part of Installer World and I would like this area to have the feel of the installer's 'day job' about it; all the things that surround their job not necessarily just about security and fire products. This hub will be a designated area on the show floor that installers can visit to experience an 'eco system' of information. For end users and consultants we will have the first Borders & Infrastructure Expo at Excel during the three days, a separate event within IFSEC with its own entrance. We have seen the number of end users visiting the show growing and particularly consultants who may work for central government, utilities, transport etc and we feel that, like with Installer World, this group of people should have their own area. We do recognise that with the scale of IFSEC it can be difficult to navigate and find what you need to find, so if we can have a dedicated area for each visitor aimed at their specific needs this should help. There are lots of roadshows have you ever thought about moving IFSEC around? We are constantly keeping an eye on the regions and looking at where we might have

lower penetration than we could have but we want to keep IFSEC as the 'mothership' show and our strategy is that if we can make the event that good, it almost becomes irrelevant as to where it is because you want to go to the event. You can get to London from Manchester in a couple of hours so while there might be a perception that it is a long journey, but it isn't. We know from working with the NSI, SSAIB, ECA and FSA that there is a large number of installers in the North West so if we can attract and incentivise those approved members to London then there is no reason why anyone from elsewhere in the UK can't make the journey. Looking back at 2016 what was your high point of the event? For us it is good to see the show on a mid-point on a Wednesday when it's in full swing, the aisles are busy and there is a real buzz going around. It's also great to see new features doing well and getting positive feedback from visitors afterwards. For example last year we introduced the Home Automation House with a range of products to get installers thinking in a different way about how they can approach domestic jobs. In 2017 we will do something similar but one thing the feedback told us is that installers wanted to see the wiring behind the walls in the house, not just see how it all integrates and looks when decorated. The Drone Zone feature was another addition to the event in 2016 which we're happy to say will be back and even bigger in 2017. What are your thoughts for IFSEC 2018 and beyond? A show like IFSEC has a five-year plan and the main thing for us is refining the proposition. My personal ambition is to develop the show to have the aura of the Glastonbury Festival; making it so that the event has the same "unmissable" ingredient so it is the first thing everyone puts in their diary every year. This is why when refining the event we keep an eye on what the industry is doing in order to try and give people exactly what they want. I think we have moved a long way forward from the time when IFSEC was thought of as purely a CCTV show, there is so much more going on and that is mostly due to our exhibitors and visitors telling us how they would like the show to evolve.

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Project1_Layout 1 24/02/2017 15:09 Page 1

WHERE WOULD YOU LIKE TO GO?

LET US HELP YOU WITH YOUR JOURNEY Navigating the best route to success in the increasingly crowded security market can be a challenge. Each journey is unique and will require different solutions and support along the way to ensure success. Fortunately, Vista is here to listen to and advise you on your individual needs. If you need some advice on the best path for you, contact us now.

0118 912 5000 info@vista-cctv.com www.vista-cctv.com @VistaCCTV Vista CCTV Search for Vista CCTV Search for Vista CCTV

EDIT award nom mar17_000_PSI_jan15 27/02/2017 12:55 Page 1

PSI PREMIER AWARDS

It’s nomination time! The 2017 PSI Premier Awards campaign is now underway – and it is up to you to nominate the entries for the competition

ave you used a piece of kit or a supplier that has been mightily impressive over the last twelve months? As a manufacturer of electronic security systems do you think that your company’s products and services deserve to be recognised as the best that the sector has to offer? We are now asking you to tell us what the best products are and who gives the best service for the PSI Premier Awards 2017.

Previous winners include CSL, Klaxon and RISCO along with special guests Paul Merson, Brian Moore and Dennis Taylor

Nominate online The annual PSI Premier Awards campaigns have been running for many years and have recognised innovation and the highest achievers that the industry has to offer from across a number of disciplines. We are now asking for nominations for the products and services and suppliers that installers think are the best in the market. After the deadline we will then collate all of the entries and, where necessary, ask a number of installers to give us their opinions on the nominated systems. This will give us a final listing of entries that we know will be without anomaly. The types of technology we are looking for are products that are different, not “me too” systems and we want to hear about distributors that go above and beyond box-shifting. The UK security market is brimming with talent so we want to make sure we feature the best new releases of recent times and the suppliers that give the highest levels of support. So please feel free to nominate your favourites via the web page at:

The categories are: • CCTV Product Of The Year - Any camera, DVR, NVR, lens etc • Intruder Alarm Product Of The Year - Any panel, sensor, bell or alarm peripheral • Access Control Product Of The Year - Any product for access or perimeter control • Technology Innovation Of The Year - Any products outside of other categories such as HDDs, lighting, tools etc • Software/Signalling Product Of The Year - Any product that operates between the user and the system eg, apps, connectivity, VMS • Fire Safety Product Of The Year - Any product for fire prevention/detection • Distributor Of The Year - Best performing supplier for support, stock, warranties etc

www.psimagazine.co.uk/vote The venue for this year’s PSI Premier Awards Dinner is the Mansion House at Luton Hoo

How to nominate To make sure that your favourite product or supplier is featured in the PSI Premier Awards 2017 you only need to tell us: 1. Your details 2. Name of nominated product/company 3. Award category

The deadline for nominations is 10th April 2017 Once we have compiled the list of the finalists in each category we will run all of the details in PSI magazine and on our website. Readers can then vote online as to who they think is most deserving of the awards.

www.psimagazine.co.uk

EDIT award nom mar17_000_PSI_jan15 27/02/2017 13:00 Page 2

The PSI Premier Awards Dinner

This yearâ&#x20AC;&#x2122;s Awards Dinner will follow the annual PSI Golf Day being held at the Luton Hoo Hotel, Golf & Spa in Bedfordshire. Guest speaker for the event will be former footballer Ray Parlour.

ay Parlour spent 14 years at Highbury. He made 468 appearances in all, winning two FA Cups, the League Cup, three league titles and two FA Cups (scoring against Chelsea in 2002). He also played in the Champions League and earned 10 caps for England. Dubbed the 'Romford Pele,' Ray broke into George Graham's Arsenal side and quickly built a reputation as an industrious player,

improving match by match. When Arsene Wenger arrived he flourished. With his footballing brain, skill and tackling ability he gave the midfield a quality balance - playing alongside the likes of Patrick Vieira and Dennis Bergkamp. Ray left on a high note shortly after Wenger's 'Invincibles' had completed an unbeaten title campaign. He signed for Middlesbrough, then Hull City, before moving swiftly into the media. A natural communicator and storyteller, he hosts a show on talkSPORT as well as contributing to other outlets both at home and abroad. Ray is a genuine and immensely likeable man, with a treasure chest of tales to share. He's also an adept motivator, especially on the subject of high performance teams. The PSI Premier Awards Dinner is always an enjoyable evening for those who are not only finalists but golfers from the PSI Golf Day as well as guests. Fine dining in beautiful surroundings with great company and industry recognition. What more could you ask for?

SPACE IS EXTREMELY LIMITED contact David Lewis on 0208 295 8309 to ensure your place.

Project1_Layout 1 28/02/2017 11:21 Page 1

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EDIT panel Mar17_PSI_mar15 27/02/2017 13:02 Page 2

PANEL

Something to shout about? Is there a role for voice control in the electronic security market? The PSI Panel is in session... ast month we pondered the rise of Amazon’s Echo system which utlises voice intelligence as a platform. This month we asked our panel of experts to comment on whether they think ‘Alexa’ and similar such voice controlled technology could have a role to play in the security industry...

Stephen D Green Security Institute

Voice recognition is but one of a range of biometric technologies available, all of which are intended to make security authentication more convenient for the user. Such technologies have, over time, employed a variety of unique personal characteristics to greater or lesser success, including vein patterns, hand geometry, facial recognition and iris scan. One company even claims to control access effectively by sampling your DNA! Voice recognition itself has matured as a technology to the point where banks and other institutions now trust it to speed up and secure their telephone authentication processes. As an identifier, voice patterns are reliable and simple to use. You always have them with you and they are, to all intents, unique unto you. However, whilst robust, they are not completely fool proof. Alleged examples of Amazon Echo devices being activated by the use of their keyword on adjacent televisions attest to this. Voice recognition would likely bring most value in the physical security domain as a secondary layer of authentication, either as the banks are doing to assure the identity of someone presenting a unique reference number (URN) to an alarm receiving centre, or by working in support of more traditional PIN or RFID card-based user interface applications to provide defence in depth. The weakness in both of these traditional applications are that the URN, PIN or card may be acquired by an unauthorised person. The weakness of voice recognition is that recordings can be made and replayed (albeit only with high-end audio equipment). Linking the URN, PIN or card to the rightful owner by means of biometric credentials bolsters both technologies, as they compensate

for each other’s “Achilles Heel”. Voice recognition in security therefore has potential merit, but the key question is whether consumers will be willing to pay a premium for it?

David Davies - DVS

With the growing trend in voice controlled apps on all smart devices such as home automation, in-car apps and built in software on smart devices, we are set to see this migrate into to the security and fire sector. Do I think this is a good thing? In some instances, yes. I think this will give a more modern edge to the functionality, such as being able to call up a camera from an app and being able to view live footage and reviewing recordings will help customers who may have limited abilities to use the app. For example, individuals who are less able to use their hands to control the app, such as those with disabilities, the elderly and also in health and safety environments where gloves cannot be removed to use the smart device directly or they cannot take both hands off there device they are already using, voice control would enable them to quickly check or review potential issues by speaking to the app.

“Voice recognition in security therefore has potential merit, but the key question is whether consumers will be willing to pay a premium for it?”

(continued over)

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EDIT panel Mar17_PSI_mar15 27/02/2017 13:03 Page 3

PANEL

(from previous page)

In the intruder sector, this could be used to arm/disarm systems with clear voice recognition adding another layer of security above just a fob and code, which can be easily obtained and unlawfully used. We are already seeing the benefit of voice control in smart home automation where users can change the channel, music, light levels and even open and close windows and blinds, so why not make use of this and start to see it being implemented into the security industry?

Mark Knight Grosvenor Technology

If you watch millennials or their grandparents using the latest trendy messaging application on their phone, you’d be forgiven for forgetting that many of us prefer to communicate through voice rather than text. Speech enables us to communicate with speed, nuance and precision. With advances in telephony, human to human voice communication has never been easier. Conversely, automated voice recognition still has a long way to go. I first used PC solutions nearly 20 years ago. While modern microprocessors and ubiquitous Internet access have enabled the creation of curiously named voice assistants in a vast array of consumer gadgets, the quality of text to speech remains variable. To see what I mean, try dictating a text message to your phone and see how [in]accurately it’s transcribed.

“The Achilles heel of the technology used today is that it tends to rely on cloud services for all but the most basic operations. This approach may have limited utility in an emergency where connectivity cannot be assumed” Big advances have been made in two areas: 1. Natural language speed recognition engines that use machine learning techniques to “second guess” what we’ve said and then convert our requests into commands. 2. The ability to authenticate a user by their voice, for example to control access to telephone banking. However, care is needed to prevent the use of recordings to bypass security. The Achilles heel of the technology used today is that it tends to rely on cloud services for all but the most basic operations. This approach may have limited utility in an emergency where connectivity cannot be assumed. Security and safety solutions can leverage the cloud for monitoring, analytics and reporting but essential on-site agents such as cameras, controllers and panels must be able to operate autonomously whenever the network fails. The big win for voice recognition is where we need to keep our hands free, or where inputs are complex and there’s no space for a keyboard. Outside of the home, I predict voice recognition will find applications in control centres and wearables before we see it in commercial security fittings. With other innovations already primed to deliver greater economic and security benefits, voice recognition will have to wait its turn.

Guy Dodd - Pyronix

Voice recognition and control certainly offers some fantastic opportunities for manufacturers in terms of functionality and in keeping pace with other industries. When we look at systems using this technology already, it seems web searches and automation are the leading players, with innovations such as Alexa, Cortana and Siri to name a few. The ability to set and unset the security system with a simple voice command or the recognition of your voice would seem an obvious and natural development then. This seems an even more obvious step when you consider the fact that the Amazon Echo sold

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EDIT panel Mar17_PSI_mar15 27/02/2017 18:52 Page 4

over five million units before the Christmas period! With that sort of appetite, it is only natural to ponder the possibilities. Despite the convergence of new technologies, the security industry must remain focused on exactly that, security. Home automation, entertainment and shopping are not governed by the same associated risks or standards as security, so can standards keep up with growing trends? Would voice commands/recognition be secure enough? Can we guarantee that it would even be secure? If we consider that HSBC have implemented this technology as a means of authenticating a person on telephone banking, it does not feel implausible. However, we need to consider whether there would be enough demand for voice commanded setting and unsetting of the security system and the degree in which we would want to invest in the technology. Immediate considerations could be if the user is under duress? Professional security systems already champion protocols to protect the user, such as dummy codes that seemingly unset the system but actually send a distress call. So, would voice commands follow this and allow separate commands depending on the

scenario? There are already issues with the shopping applications of voice control, with reports of individuals ordering shopping without realising they have done it, so how could this tie in with security? The key issue is the integrity of security and the maintaining of standards that are fundamental to the industry. Perhaps voice recognition and control could one day play a role, but for now it will remain an automation and entertainment application while we discover what the demands would be and what level of functionality users would want.

â&#x20AC;&#x153;Amazon Echo sold over five million units before the Christmas period! With that sort of appetite, it is only natural to ponder the possibilitiesâ&#x20AC;?

ARE YOU MISSING SOMETHING?

@securitydrum follow PSI on Twitter for news, views & comment

EDIT golf mar17_PSI_may15 27/02/2017 15:17 Page 2

PSI GOLF DAY

THE PSI GOLF DAY 2017 This year the PSI Golf Day and Premier Awards is being held at Luton Hoo. Why not come and join us for the day on 11th July? his year the PSI Golf Day and the Premier Awards is being held at the Luton Hoo hotel, golf course and spa venue in Bedfordshire. From 1601 to present day, Luton Hoo has always been an estate that has brought Bedfordshire an enormous amount of pride and the 7,107 yard long and par 73 course offers a harmonious blend of inland links and mature parkland, meandering through the 1,000 acre estate. The Mansion House, where the PSI Premier Awards Dinner will be taking place, has been a very popular location with television and film makers, being used for films such as Four Weddings and a Funeral, Enigma, Eyes Wide Shut, Inspector Morse, Nicholas Nickleby, Vanity Fair and Bleak House to name but a few. The PSI Premier Awards Dinner (and Golf Day) will take place on the 11th July, when we will announce who the winners are of the industry’s only awards campaign based on the votes of security installers. Following the meal and presentations there will be after-dinner entertainment from former international and Premier League footballer Ray Parlour and then

T Former footballer Ray Parlour will provide the entertainment for this year’s event

We hope you will be able to join us at Luton Hoo this year for a round of golf, awards dinner or both! For more details on taking part contact David Lewis on 0208 295 8309.

the chance to unwind in the luxurious surroundings of the Faberge Suite in the House.

The Golf Competitions

During the day, the annual PSI Golf Day will pit the skills of the industry’s golfers against each other in Texas Scramble and Stableford competitions. Every year installers, manufacturers and suppliers compete for the prestigious trophies and enjoy all-day refreshment and catering in glorious surroundings with great company. For those looking to stay overnight, Luton Hoo has many rooms available in the Parkland and Country Club as well as the Mansion House itself . Book your accommodation via www.lutonhoo.co.uk or 01582 734437 mentioning the PSI Golf Day. A day to remember for all competitors and their guests!

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EDIT NSI interview psi mar17_PSI_mar15 27/02/2017 13:18 Page 3

INTERVIEW

The Summit hits new heights After three years at the National Motorcycle Museum the NSI Summit is moving to a new, bigger home. But that’s not all that’s new for 2017… his year the NSI Installer Summit is taking place on 30th March at the Vox Conference Centre in Birmingham. To find out what we can expect from the 2017 event and why the show is moving, PSI sat down with NSI Chief Executive Richard Jenkins:

How are the preparations going for this year's Summit? We're just a few weeks away from the event now, so we’re in the final straight! We're very excited about this year’s show because we're upping the stakes and moving venue over to the Vox on the site of the Birmingham NEC. There were three main drivers for that decision but the most important was the central location at the NEC, meaning that visitors can easily travel, by road, rail or air. Free dedicated parking is located just five minutes from the venue, so whether travelling by road or rail the venue is only a short walk away. Another attraction of the Vox is its being a destination in its own right - with leisure activities right outside the front door of the Summit, all under one roof. The restaurant, cinema, health/leisure spas onsite mean that if installers want to make a day of it and bring some staff for a celebration or friends and family while they attend the event there is plenty for guests to do. Hopefully this will appeal to those who have attended over the last few years and become familiar with the previous model. Another reason for the move is the space; we had a lot of interest from exhibitors over the last couple of years so we are now looking to expand the exhibition side of the day. We will have of the order of 60-plus exhibitors in addition to the headline sponsors Avigilon, IFSEC International, BT Redcare, RISCO, CSL and Texecom.

is more”. We’ve targeted subjects of specific interest that merit more time, maybe 20-30 minutes each. The focus will still very much be on trends and market insights and there are three main areas we want to cover. Firstly we'll address the collaboration between public and private sector with a presentation from expert witness Graeme Dow who will be looking at the Hatton Garden heist, reflecting on how the story unfolded and the lessons learned. Secondly there will be a focus on the environmental credentials for installers looking to do business with bigger industry players. We all know the environment is more important these days and there are more hurdles in terms of pre-qualification for installers, and gaining supplier approval with buying organisations is becoming even more important, so we’re putting emphasis on that. The third main area of focus is cyber, specifically the security of clients' information and the risks of attack. A senior speaker from the Government’s own cyber department, ‘Cyber Security Europe, Data, Digital and Security Directorate’, will give some insight on that topic, including an overview of the recently launched Cyber Security Centre. Finally we will have a case study presentation from the in-house security team of a global

Richard Jenkins

“We had a lot of interest from exhibitors over the last couple of years so we are now looking to expand the exhibition side of the day”

(continued over)

What have you got in store for the seminars? As far as the plenary sessions are concerned we're really trying to focus on sessions that support our goal to raise standards. Over the previous three years the plenary has been well received, but we have refreshed the approach and taken the view this year that “less

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EDIT NSI interview psi mar17_PSI_mar15 27/02/2017 13:19 Page 4

INTERVIEW

(continued from previous page)

manufacturer – a household name well known to everyone – Jaguar Land Rover. They will present their view about security management, how it applies in the widest sense within their business, demonstrate their belief in significance of security management for all employees in the business, and how they approach the 3 main topics if the day, namely Collaboration, Environmental and Cyber within security management, and work with security providers. We’re certain this will be an interesting and dynamic round-up to a series of fascinating speakers. Will you still be running the afternoon Summit Sessions? Yes, and these will cover subjects that installers might need more information about, such as ISO 9001:2015. We have over 1500 Gold approved companies and to get them all to the point of transition to the new standard requirements within what is quite a tight period of just another 18 months, is a big shift. To be honest it is a huge step forward in terms of the principles within the standard but actually transitioning to a new version of the standard isn't the most exciting thing in the world for most people, but nevertheless very important! Other areas covered in the Sessions are practical tips on cyber security and the NSI Powered Gates scheme, which is still in its relative infancy. Another topic is collaboration with the police, so we'll have the Met on site sharing some of their thoughts on co-operation. We’re also having a session on smart systems and the risks and opportunities of integrated systems. We will also be running a workshop on operating an ISO 14001 environmental management system. Although it's not a widespread requirement at the moment, it's a growing area of interest with buyers and an

increasing number of our approved companies are integrating it with other existing management systems. Why does a Certification Body hold an annual event? To be clear, we are a not-for-profit business and we are not exhibition organisers - we're not doing this commercially, we're here to raise standards in the sector for all sides of the industry. Fortunately thanks to the commitment of sponsors and exhibitors we can put together an event that gives installers in particular, something they have told us they want. The Summit has now become a highly respected marker in the event calendar creating an opportunity for networking and learning. All of the exhibitors I speak to say they see more potential clients, or renew contact with existing clients, in four hours during the event than in four months of the year - and that's the leverage. We've pitched the Summit so that it works for installers but we're very, very appreciative and grateful to the exhibitor/sponsor community who make it possible. Have you been surprised by the success of the Summit? Coming from outside the industry, what I have witnessed over three years is the interest that the NSI brand generates as a point of exchange for information between service and product providers in the industry and installers delivering to the customer. We're very excited about this year and obviously we expect that everybody will get plenty out of the Summit. Many comment that it’s the best value day taken outside of their normal daily routine in the calendar. Whilst that continues to hold, NSI will be back in future years facilitating more Installer Summits.

“We've pitched the Summit so that it works for installers but we're very, very appreciative and grateful to the exhibitor/sponsor community who make it possible”

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EDIT Feature CCTV mar17_000_PSI_mar15 27/02/2017 15:21 Page 1

CCTV

Specialist surveillance

Continuing our look at how you can do much more with cameras these days than just look for security and fire related events, this month PSI looks at specialist cameras

he use of cameras for security surveillance purposes is so commonplace these days that it’s easy to forget that it’s not been around that long in its current form. While the technology itself has developed from the early days when it was used for military purposes, such as for monitoring the take-off of rockets and ground-toair missiles, the basic function is still the same – a watching brief. Today however our cameras can do so much more than just give us a recording of what has happened, they offer proactive responses to events in real time and also provide much valued business information thanks to the video analytics that can be adopted by the user. In this

Some of the new uses of cameras are down to analytics (such as people counting, motion zones) and some are down to developments in the cameras and their housings 38

article we will look at the specialist uses of cameras and try to predict where cameras could take us in the future. CCTV as we know it today takes its name from one of the development of a ‘closed circuit’ for the transmission of sports events. Instead of cameras being used to capture images for common consumption, this type of broadcasting was restricted to fee payers, but with the use of satellites and streaming services the closed circuit sports events have disappeared and the evolution of IP has led the powers that be to now refer to CCTV as VSS (Video Surveillance Systems) so there is another change on the cards. However IP is not the only development that cameras have experienced; along with continually rising image resolutions, improved frame rates and designs, the camera has taken on a few jobs outside the realm of just looking for criminals and suspicious behaviour with the introduction of ever more sophisticated software. Some of the new uses of cameras are down to analytics (such as people counting, motion zones) and some are down to developments in the cameras and their housings. Here we look at a few innovations that outline the scope of what a camera can do for the safety and security of

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CCTV

(from previous page)

people and premises, above and beyond surveillance.

Thermal cameras Thermal cameras were again developed for military purposes, but today the technology is being used for many different application areas and has proven an effective measure in the security field. Buildings and borders can be monitored by thermal cameras, missing people can be found, traffic flows can be analysed and animals can be observed by professional documentaries. Thermal imaging technologies are always based on the same principal: Invisible thermal energy emitted from a person or an object is transferred into visible images using electrical pulses. Temperature differences captured by those cameras are displayed in different grayscales. Because thermal energy has a higher wavelength than visible light, thermal cameras providing high quality images in bright sunlight as well as in complete darkness. Furthermore images are not being affected by difficult weather conditions like heavy rain, fog or snow. Therefore 24 hour survis very rich in data, sensing small temperature variations down to 1/20th of a degree. Thermal cameras must convert these fine temperature variations – representing 16,384 shades of grey – into about 250 grey scales to more closely match the capability of human vision to decipher shades of grey. In the past, many thermal cameras converted this data in a simplistic way by mapping gross areas together that are close in temperature. This is why thermal images often look blurry, lack detail and conceal intruders, while the analytics would often misdetect intruders entirely.

A number of manufacturers have Thermal options in their portfolio but perhaps the most notable is Flir, in fact this company has become so synonymous with thermal imaging that emergency services have been known to refer to “Flir-ring an area” New cameras with a high-level of image processing can emphasise small variations between objects and the background to exaggerate the fine details and present a clearer image in contrast to other image features, while automatically detecting intruders accurately, every day, every night, under all outdoor conditions. The use of thermal imaging technology and the public’s awareness of its capabilities has increased dramatically in the last decade. Thermal imaging used to be a very expensive technology for military users only. Today, more and more people are discovering the technology and the benefits it has to offer. In tandem with the increased price drop of thermal imaging cameras, another important trend is notable in the market: miniaturisation. Recent advances in miniaturising thermal imaging technology have led to the production of very small camera cores which allows integrators to build lightweight vision systems. When it comes to thermal cameras a number of manufacturers have options in their portfolio but perhaps the most notable in the field is Flir, in fact this company has become so synonymous with thermal imaging that emergency services have been known to refer to “Flir-ring an area” when using the technology. When it comes to seeing in the dark another option is a camera with IR and IR lighting in general but the choice of camera does depend on how much information you want. For example an IR camera might not be as sensitive when it comes to spotting someone in the dark at disctance, but it will give you more chance of identifying a person if they are caught on camera.

Video smoke detection First developed in response to the requirement to provide a fire detection solution in a voluminous power generation facility, Video Smoke Detection technology detects, identifies and analyses smoke at the start of a fire. This enables users, located on site or remotely, to raise the alert and take appropriate action early. Fire/smoke detection cameras are particularly useful in cavernous buildings such as tunnels or

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EDIT Feature CCTV mar17_000_PSI_mar15 27/02/2017 15:24 Page 4

large lobby areas which present a tricky problem for fire and security planners. The VSD system works by detecting smoke patterns as well as changes in brightness, contrast, shape, motion, colour matching, content and loss that could indicate the early stages of a fire. Visual verification, on or off site, can determine if the situation warrants further action. There are a number of companies developing VSD solutions including Xtralis, Fike and FireVu as the appeal of the earliest possible warning of a fire is a strong one. The combined ability to monitor flame, smoke and movement in one unit raises the alarm very quickly and is essential in high traffic, enclosed areas such as tunnels.

ANPR We all know about the use of Automatic Number Plate Recognition (ANPR) cameras on the roads, but the technology is older than you might think. It was actually developed by police scientists in the 70s and originally trialled on the A1 and Dartford crossing. The public occasionally confuse ANPR cameras with the systems that use radar beams to measure the speed of a vehicle. The confusion may have arisen because it has become increasingly common to combine ANPR with radar-based speed cameras in point-to-point systems. The technology works by utilising the same kind of software that is used to read documents on an office scanner. Optical Character Recognition (OCR) facilitates the electronic conversion of text and if required can be linked to a vehicle database for the control of vehicles around a site. Just as the image quality of CCTV cameras has got rapidly higher so has the processing speed of ANPR software. This is no more made obvious by the fact that one of the original sites for ANPR, the Dartford river crossing, has now switched to an entirely ANPR system for its toll collection. With an average 130,000 vehicles per day using the bridge and tunnel this is a clear indication of the speed at which the latest cameras can process information. If the busiest toll point in the UK can

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operate ANPR then no other application should be a problem for installers.

In summary Cameras are continuing to evolve and so are the uses of the systems. Embedded software developments as with ANPR or VSD have elevated accuracy, and hardware improvements such as with infra-red are widening the scope of what cameras can do; and that’s without mentioning drones. Drones are a fairly recent addition to the security equation (this year sees the second year of the Drone Zone at IFSEC) but they are increasingly being used in large area surveillance when fitted with a suitable camera. There are restrictions and regulations on the use of drones in public places so this is not yet a widespread solution but one that will likely find favour in specific applications. You can fit a camera almost anywhere today (subject to certain criteria) and what you can get it to do is much more than was possible ten years ago. The speed at which the camera technology is being utilised and then becomes commonplace is staggering – cynics may point to the revenue being generated by some cameras as the reason why - but one thing we can be sure of, camera trends are ongoing and the software behind the technology will only allow improved detection accuracy. The software side of technology development is probably the main growth area as opposed to that of continuing to increase the resolution of the cameras, but with any increased resolution comes more data and more data does tend to lend itself to additional business intelligence uses. The need for security surveillance itself in all types of location has led us today to a point where cameras can be made suitable for almost any environment with robust casings including stainless steel for areas where corrosion could be a problem. If the cameras themselves can be made more suitable for the environment then it’s only likely that the technology inside them will also become more specialised thus improving accuracy and ROI for the customer.

The speed at which the camera technology is being utilised and then becomes commonplace is staggering – cynics may point to the revenue being generated by some cameras as the reason why 41

Project1_Layout 1 24/02/2017 15:07 Page 1

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EDIT meet the installer mar17_000_PSI_may15 27/02/2017 15:11 Page 2

together raising standards

Meet the installer Do you use a distributor or buy direct from manufacturers? Primarily we use Enterprise for our security technology supplies. Is third party accreditation beneficial to your company? It is absolutely essential to us, we do a lot of commercial work and without accreditation we simply wouldn’t get insurance for the premises. What would be a typical project for you? We cover a wide range of applications from a domestic two-bedroom property up to industrial units with 150 devices and a large fire alarm. There is no common project really as we will do as many smaller contracts as bigger ones. Are there any common issues that give you problems? I think that Police Alarm Liaison Officers are not as sympathetic to people as they should be. What would make your job easier? More qualified staff in the marketplace. Do you think there is a skills shortage in the industry? Any trouble recruiting? There is definitely a shortage and like everybody else we work to capacity. We took on an apprentice two years ago and have now taken on another two, so we are trying to address the problem but it does take time to get apprentices to a point when they are ready to go out. What is the industry’s biggest myth? That has to be the opinion that burglar alarms aren’t effective. You hear so many people saying that they are a waste of time, including the police who, with no security experience whatsoever, have been known to advise that alarms are not worth having; get a dog instead. If you do any statistical analysis you can see that alarms do have a major impact on crime rates.

This month we talk to David Tod of Tod Security & Fire in South Wales

technology will make huge difference to the burglar alarm industry in general, it depends on whether the bigger home automation systems begin to make inroads in security, but from a NACOSS point of view you can only use the main manufacturers’ systems. What is your ultimate/fantasy electronic security product? The one that springs to mind is one that will probably happen in the near future especially with all of the investment being made in the market by the larger manufacturers – that is a secure app for engineers’ phones which would allow them to look at diagnostics and logs and carry out resets on intruder alarms. This would be great for when they get an early morning phone call from a customer; they can have a look at the information and see what it causing the problem and decide on the best course of action. Another aspect of this would be alarm systems fitted with Wi-Fi functionality to create the connection. Will England ever win the football World Cup again? As a proud Welshman I don’t care about football, but when it comes to the rugby, if England carry on playing the way they are there’s a good chance they’ll win the next World Cup. If you won £25,000 what would you do with it? I’d probably go on holiday as 25K wouldn’t be enough to let me retire! Actually, I’ve just had a big win taking the first prize in a competition run by DVS. Our name was drawn out of the hat to win a new van, which we are absolutely delighted with.

Name: David Tod Job title: Managing Director Time in security/fire: 30 years Company: Tod Security & Fire Location: Based in Abergavenny covering South Wales and the Midlands Areas of expertise: Fire alarms, CCTV, intruder alarms, rising bollards and gates Accreditations: NSI Gold, BAFE

Winning a van from DVS (L-R): Danny Tod (Sales Manager), David Tod (Managing Director) and Tim Goodson (Managing Director, DVS)

What will be the impact of smart/home automation on the security sector? This depends on a number of factors. Home automation has been knocking on the door of security for some time however none of the technology complies fully with British standards. Saying that I do see the domestic market dropping off a bit unless professional security companies address the new market as a lot of domestic premises don’t require regulations and a lot of home automation systems appear to give the user plenty of functionality. I don’t think the

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EDIT news extra mar17_PSI_may15 27/02/2017 13:12 Page 2

NEWS EXTRA

To licence or not? Following the PSI Panel feature on the same subject last month, Steve Martin, Head of the Fire and Security Association, looks at whether the time has come to introduce licensing for security installers

â&#x20AC;&#x153;Businesses in this industry already invest a large amount of time and money in demonstrating their and their employees' competenceâ&#x20AC;?

he concept of individual licensing has some obvious benefits. It provides assurance to employers, clients and the public at large of the operative or practitioner's skills, knowledge and experience - especially if backed by industry standards and regulations. It also demonstrates the industry's commitment to professionalism. But introducing something like that in our industry would not be a simple process, and the debate around this issue needs to be carefully considered. On the one hand, introducing licensing for security installers would provide a means of formally recognising the skills required to carry out the role - a move which may help our efforts to recruit high-quality young people into the industry. However, businesses in this industry already invest a large amount of time and money in demonstrating their - and their employees' competence, which has proven successful over a long period of time. This established means of assuring quality reliability and safety may be undermined if individual licensing were introduced, and indeed could add further complexity and financial burden for the industry and ultimately the customer. That doesn't mean introducing installer licensing in our industry is unfeasible, but there would need to be a clear demand from employers and industry would need to take the lead on its development and administration. The latter of these wouldn't be an issue as the industry developed company certification and accreditation of its own volition - a process which is well recognised and respected by businesses and clients alike. However, any attempt to introduce an installer licence would need to compliment this process rather than compete with it. This is because having two approaches that could be perceived as competing against each other could undermine the industry's efforts to demonstrate its professionalism and potentially confuse clients and those involved in the procurement process. One option that might help us avoid this type of scenario is to embrace the merits of an ECS card for the security sector, a method of displaying qualifications and status of industry professionals. In addition, it would provide a

means for firms to further demonstrate their commitment to best practice and give domestic and commercial clients assurance and something to request or look for when considering which firm - or installer - to engage. Of course, something like this needs to be based on a competency framework, and one might have emerged following the development of the new British Service Standard for fire and security systems, BS EN 16763. The new standard defines basic levels of competence for all those who work on fire and security systems projects and references three core roles and minimum competencies for each, which could provide an outline for any future ECS card for installers. It also provides scope to include any further competencies employers and industry deem necessary as the standard was always intended to provide a minimum level of competence, rather than a definitive one. We need to ensure any ECS card reflects this in its criteria and also recognises those who are already working in the industry but might not meet some of the formal criteria. The last thing anyone wants is for experienced installers to be put at a disadvantage or forced to undertake training they may not need. One way to avoid this scenario might lie in linking eligibility for a skills card to the end-point assessment that's being developed for the new FESS apprenticeship â&#x20AC;&#x201C; which takes into account prior knowledge. This process may also identify skill gaps which may be achieved by Continuous Professional Development (CPD) courses or relevant training. Doing so would enable experienced installers to demonstrate their competencies in line with the industry standards and an industry established benchmark. Whether we do consider individual licensing or not depends on what the entire industry wants and whether employers feel that an installer licence would be beneficial to them. Individual licensing would indeed be a logical progression from what we have already and may benefit businesses and the industry in the long run. However, any introduction needs to reflect employer demand and must help - rather than hinder - them and their businesses.

www.psimagazine.co.uk

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EDIT application Mar17_000_PSI_mar15 27/02/2017 17:01 Page 1

APPLICATION

Enhancing security at Southgate Shopping Centre

SouthGate Shopping Centre is an outdoor destination/retail park area located in central Bath. Opened in 2009 it boasts 96 shops, restaurants and large underground carparks. As an extensive space, it is essential that the CCTV equipment is up to date and effective to reassure staff and shoppers of their safety. The Centre was struggling with seven year-old, out-dated CCTV equipment; 30 cameras were faulty and had recording issues on DVR, others were obsolete and the maintenance of the old system became a major expense. The analogue cameras underperformed and the solution was neither upgradeable nor scalable. There was an urgent need for new and high quality equipment. Hikvision IP cameras were installed by BWS Standfast Fire and Security. The company planned every aspect so that the shoppers were not disturbed during the implementation process, which took place during opening hours. It took one month to install 150 cameras and systems. The project included the installation of dome cameras to help the security team to see HD images from various angles, which is essential for busy open spaces. The infrared LED night vision means the camera can reportedly see up to 30 metres in total darkness for clarity of recorded images. The PTZ cameras fitted enable the security team to see everything from all angles and an NVR stores data and makes information available to view easily by security staff, which was previously an issue with the old equipment. The video management software provides realtime live view, video recording, remote search and playback and file backup to meet the needs of the monitoring team. The convenience and usability of this software helps SouthGate keep the centre secure at all times. When asked what is the biggest difference the new system has made to the centre Peter Parkinson, SouthGate’s deputy general manager says: “Knowing that all of the cameras are fully working, reliable and provide high quality images and video is a huge reassurance. Security is of the utmost importance, so I am pleased I do not have to worry about the new system.”

CCTV installed to tackle school parking problems Bournemouth Borough Council is taking the first steps towards a fixed deterrent to reduce the increasing incidence of inconsiderate parking outside schools by deploying Videalert’s CCTVbased enforcement platform. Six cameras will be deployed as part of a year-long pilot scheme at an initial three school locations where illegal parking on the yellow ‘keep clears’ has been identified as putting children’s lives in danger. According to Elaine Smith, Deputy Parking Services Manager at Bournemouth Borough Council: “The zig-zag lines provided outside our schools are there to protect our children, making the road safer to cross. We have in the past tried using camera cars but it is hoped that using fixed CCTV cameras will prove to be more effective in changing the anti-social behaviour of those who drop off and pick up their children in restricted areas.” Videalert’s CEaaS solution involves a single PTZ camera being installed on a lamp post to continuously monitor the keep clear zones and automatically captures only the drivers that are stationary in defined ‘watch areas’

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and exceed the ‘watch times’. The system combines automatic number plate recognition (ANPR) with video analytics. Qualified council operatives can access and review evidence packs using web browsers before transmitting confirmed offences to the back office processing system where PCNs are issued. Videalert is providing Bournemouth Borough Council with a dedicated virtual server to guarantee security and integrity with cloud storage used for backup.

EDIT application Mar17_000_PSI_mar15 27/02/2017 17:01 Page 2

APPLICATION

Lighting improves image quality at National Bank Raytec LED lighting has transformed security at a multi-site installation for the National Bank of Romania. As part of a large upgrade to an IP surveillance system, both Infra-Red and WhiteLight solutions were deployed to improve surveillance image quality at night, and to create a safer, more effective working environment. Security at the bank is strict, especially at the headquarters. The perimeter and access corridors are monitored by the bank’s camera system 24/7, but previously they were much more vulnerable during the hours of darkness. The previous surveillance system, using analogue cameras, had no professional lighting – making use of street lighting where possible. The images were dark and grainy with an uneven light coverage making facial recognition totally impossible. It was also very difficult to raise accurate alarms based on the poor information in the images.

Luxottica Milan HQ gets new fire system A fire system from Advanced is protecting the Milan headquarters of Luxottica, the designer, manufacturer and distributor of fashion, luxury,

Working together, distributor Lantec and system integrator Rasirom specified Raytec’s Raymax Infra-Red illuminators for use around the perimeter and both internal and external access ways. Every image is now evenly illuminated and shows clarity and detail – with no bright or dark spots. The detailed images are also helping the cameras’ inbuilt analytics to detect and analyse incidents more accurately, resulting in fewer false alarms. “The bank is very satisfied with the night time images and reliability of the information generated by the Infra-Red lighting” confirms Radu Cristea, Lantec General Manager. “They are especially pleased that they can zoom in on any subject anywhere in the image in great detail. It’s also an added benefit that the IR is invisible and does not cause additional light pollution”. Lantec also recognised that they could solve some of the bank’s additional security needs that extended beyond surveillance, by introducing some of Raytec’s specialist visible White-Light solutions. In particular, some of the branch cash processing centres and under vehicle check areas suffered from poor visibility as a result of little natural lighting. This made operations and inspection very difficult. To address this weakness, Raytec’s ceiling mounted Urban Bay lighting was installed in the cashing areas, along with simple low-voltage Vario lighting mounted at ground level in the vehicle inspection bays. The result is a targeted illumination delivering a brighter, more natural lighting environment which makes it easier and quicker to perform tasks more accurately. David Lambert, Raytec MD (joint) comments: “Whilst good camera lighting is essential for night-time surveillance, lighting for people is just as important for ensuring the best safety, productivity and operational effectiveness at all times.” sports and performance eyewear. The contract for supplying the panels was awarded to the team at Firetech, who specified Advanced’s MxPro panels. Stefano Gatti, MD of Firetech, said: “We needed a system that not only covered office space, but also technical areas and parking facilities.” MxPro panels can be used in single loop, single panel format or configured into 200 panel networks covering larger areas and tens of thousands of field devices. Three MxPro 5, fourloop panels have been installed in the Luxottica complex in a 19” floor standing rack and are connected in a fault-tolerant network which includes repeater panels. An iP Gateway was installed so that the entire network can be monitored and controlled remotely via a web browser. Etienne Ricoux, Export Sales Manager for Europe, North West Africa and Latin America, said: “Luxottica is a global business listed in Milan and New York and with nearly 78,000 employees, protecting its people and HQ is a responsibility we’re very proud to have managed by MxPro 5.”

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FIRE SAFETY Management & Installation

Fire Protection and Prevention with Technology and Innovation Special Supplement in association with:

FireSafetySupplementFIA February2017_PSI_may15 07/02/2017 08:50 Page 1

FIRE SAFETY

EN16763 sets out minimum level of expertise required in fire safety services A new standard has just been published, but unlike other standards this one doesn’t specify technical aspects such as how a fire safety product should be designed or maintained. Instead, EN16763 ‘Services for Fire Safety and Security Systems’, focuses purely on service delivery. Fire Industry Association chairman Martin Harvey reviews the fine detail lmost five years in the making, EN16763 explores every part of the service – from planning through to design, commissioning, installation and handover to the client. ‘Services for Fire Safety and Security Systems’ clarifies what should be the expected level of service at each individual stage, in turn bringing a new benchmark of quality to the fore in the fire industry. Although this new standard isn’t mandatory by law, it’s incredibly necessary. At present, there’s no way of determining the quality of service that a company provides prior to purchasing. This standard aims to improve the quality of service delivery by specifying the level of competence, knowledge and understanding of a company and the individuals employed by that business. The idea is that, by having certain service levels specified, it gives buyers greater confidence in terms of what they’re purchasing. Why, though, would it be necessary to specify

“If a postman who had a liking for DIY suddenly decided that he could commission a sprinkler system or install a fire alarm, there’s no education requirement to stop him from doing that”

the minimum levels of service that should be expected? It’s all linked to education. Education across the whole of Europe and, in particular, the level of education required to do the jobs that we do in the fire industry. The standard sets out the minimum level of education and experience that should be required in order to service a life-safety system – something that has never been specified before. Currently, in the UK there’s no formal qualification for the fire industry. If a postman who had a liking for DIY suddenly decided that he could commission a sprinkler system or install a fire alarm, there’s no education requirement to stop him from doing that. There are no guidelines or even a baseline of education that’s expected. The only vague hint at anything in this direction is that the Regulatory Reform (Fire Safety) Order 2005 states the individual must be ‘competent’, but there’s nothing to define what that is. By law, there’s no minimum education

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FireSafetySupplementFIA February2017_PSI_may15 07/02/2017 08:50 Page 2

“EN16763 lays out a Europe-wide benchmark of quality that should be expected and maintained throughout the industry. It sets out all the prerequisites for the level of skills, knowledge and education that should be expected”

requirement and no formal guidelines on what ‘competent’ looks like in each area of the fire industry, particularly in the services sector. When that notion is the same all across all of Europe, there’s a real need to create a uniform achievable baseline from which everyone can work. This new standard effectively aims to expel those without the correct education and experience from the industry in order to balance out the level of service provided by the wide range of companies in the market, in turn raising the level of professionalism in the industry even higher. This not only affords buyers confidence in what they’re procuring, but also gives them a better idea of what level of service to expect. In a nutshell, EN16763 lays out a Europewide benchmark of quality that should be expected and maintained throughout the industry. It sets out all the prerequisites for the level of skills, knowledge and education that should be expected. It’s all about hitting quality standards for fire safety systems surrounding who’s actually doing the work and whether they’re doing it correctly. With a life-safety system, it really isn’t acceptable that, in 2017, people are able to claim that they’re able to do the job without a certain level of expertise behind them. That level of expertise is exactly what this standard aims to define. The message here is very clear – education is key. This is a real opportunity to raise the quality of services in the fire and security industries across the whole of Europe. While there isn’t a

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formal qualification in the UK for fire at the moment, this is an important first step towards formalising the industry in this way. There’s a need for that at this moment in time. That’s why the FIA and many other industry professionals have striven to create this new standard such that we can set out the level of education and experience that individuals must have in order to do the jobs that they say they can do. As for the impact on companies, there’s now a huge need for them to comply with this standard as, in time, it may become written into the BAFE certification schemes. If BAFE and the certification bodies do adopt this standard (all signs point to them saying: ‘Yes’, they probably will), then the certification bodies will have to turn up and inspect the business. However, that inspection will have to change to cover the criteria in this standard which calls for a higher level of knowledge, skills and understanding. There’s plenty of ways in which they could do that kind of inspection, but they’re all very time consuming: sit down for an hour and carry out a written test of each individual’s knowledge or enact an interview process in which the auditor asks about an individual’s experience in the industry and every job they’ve transacted over the past 20 years. When some companies have hundreds of employees, it really doesn’t seem a viable or efficient option. A much more efficient way of proving competence for this standard would be through a qualification. In this way, auditors could simply check that everyone holds the correct

FireSafetySupplementFIA February2017_PSI_may15 07/02/2017 08:50 Page 3

FIRE SAFETY

qualifications for the jobs they’re doing and simply check them off – much quicker and much, much easier. What the industry really needs now is to launch a qualification. It’s the best thing for the industry to move forward like this. That’s not to say that there aren’t many people that have gained their skills, knowledge and competence over many years. You absolutely cannot say everyone out there without formal training is bad, but there are those without training who have done some fairly shocking things, breaching the Regulatory Reform (Fire Safety) Order 2005 in the process. Having a qualification would help to solve this issue. It would help uniform the level of service across the whole of the UK – the whole of Europe, perhaps. It would even out the field and increase the knowledge of our service engineers, allowing them to perform their jobs better, and at the same time afford them confidence in terms of the decisions they need to make on a daily basis. Certainly, when we’re dealing with life-safety equipment, one failure is one failure too many. On top of that, a formal qualification would help companies meet this new standard, while giving employers more confidence about the

“A formal qualification would help companies meet this new standard, while giving employers more confidence about the quality of the engineer that they’re employing”

quality of the engineer that they’re employing. For job seekers and school leavers, EN16763 provides a clear careers roadmap by pointing out the minimum criteria which individuals should have to enter the industry. It has been said time and time again that the industry is fresh out of new blood and new faces coming into the sector. There’s a huge gap to fill, and this new standard is pointing to a need for a formal qualification within the fire industry in order to bring new people in and also to bring companies up to the new required standard as set out in EN16763. Many industries are suffering from not attracting new young people. Right now, in terms of the fire sector, that’s because our industry is so ‘invisible’. It’s quite hard to see how to start and where a career in the industry might lead. Combine the roadmap as set out in ‘Services for Fire Safety and Security Systems’ with an actual qualification and, suddenly, the door will start to open. People will be able to see a career path for them and in front of them. EN16763 is the breath of fresh air that we need for 2017. Hitting high levels of customer satisfaction through specifying minimum levels of service, it sets out a roadmap of the education required for each job role. Going forward, it really will be down to the industry itself to embark on this road and make sure staff are put through formal training if and when it becomes available.

www.fia.uk.com

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By Appointment to Her Majesty The Queen Supplier of Fire Detection Equipment Kentec Electronics Ltd. Dartford

Now Available

Syncro XT+ Addressable Multi Area Extinguishant Fire Control Panel The Syncro XT+ provides addressable detection over 1 or 2 loops with 16 Zone LED Indicators and is available with up to four extinguishant release control units built in Fully approved to EN12094-1, EN54-2 and EN54-4 Contact us for more information +44 (0) 1322 222121

For our full range of products visit www.kentec.co.uk

Life Safety System Specialists

FireSafetySupplementKlaxon February2017_PSI_may15 07/02/2017 17:27 Page 1

FIRE SAFETY

Audible and visual protection Pulse Alert Technology from Klaxon Signals is an award-winning beacon warning system which produces a light output that can protect most rooms with just a single device “All buildings deserve the latest fire evacuation technology, all fire alarm systems should be able to be upgraded and everyone deserves to feel safe and secure”

odels in the Sonos Pulse range of EN5423 compliant beacons and sounder beacons are designed to ensure that all personnel, including those individuals with sensory impairments or working in sensory depriving conditions, are notified of fire emergencies. Featuring Pulse Alert Technology, Klaxon’s EN54-23 compliant beacons enable buildings to be evacuated much quicker, make evacuation requirements clear and unambiguous and allow personnel to feel safe. Relying on audible fire alarm notification alone disadvantages those people with hearing impairments or those working, or living in sound-reducing conditions. Even something as simple as wearing a pair of headphones could prevent someone from hearing an audible fire evacuation warning. To evacuate everyone from a building, fire systems need to signal effectively using light as well as sound. EN54-23 specifies the minimum performance requirements for Visual Alarm Devices. Klaxon’s

Sonos Pulse beacons produce a light output that can protect most rooms with the installation of just a single device. Optical systems disperse light evenly, ensuring the most efficient distribution of light to maximise effectiveness. Klaxon’s Pulse Alert Technology affords all of the benefits an EN54-23 compliant system can bring, while at the same time answering all of the design challenges. Featuring the latest high-power LED technology, Pulse Alert Technology contains advance LED drive circuitry, further improving efficiency, light output performance and longterm device reliability. Sonos Pulse LED circuits are designed to exceed five years of continual operation without degradation of light output. As a company, Klaxon firmly believes that all buildings deserve the latest fire evacuation technology, that all fire alarm systems should be able to be upgraded and that everyone deserves to feel safe and secure.

Installation EN54-23 specifies three different classification categories for Visual Alarm Devices: Wall, Ceiling and Open. Wall and Ceiling mount categories are specified at designated mounting heights and particular coverage pattern areas, as detailed by EN54-23. Open classification allows the manufacturer to specify the coverage volume and coverage shape and doesn’t restrict mounting height. Pulse Alert Technology has been designed to exceed the requirements of both Wall and Ceiling classifications, providing system designers with simple device performance specifications. Wall Classification Wall-mounted devices provide a rectangular prism of light. Wall classification devices with Pulse Alert Technology can be mounted up to 3.1 m in height and cover an 11.3 m x 11.3 m area

Ceiling Classification Ceiling-mounted devices provide a cylinder of light. Ceiling classification devices with Pulse Alert Technology can be mounted up to 3 m in height and cover a 15 m-diameter area

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Co-located with

Fire returns to the NEC The Fire Safety Event (FSE) will help fire and safety professionals to achieve and maintain the very highest standards of fire safety management.

New Fire Safety events

The Fire Safety Event offers visitors the opportunity to: • Hear talks from key industry figures at our free to attend seminar theatres • See the latest fire safety products and services from our range of exhibitors The first of our new fire safety events for 2017 is uniquely co-located with the well-established and widely respected Health & Safety Event and Facilities Management Exhibition.

Free seminar programme: 21 March 11:00 12:00 14:00

Warren Spencer - blackhurst budd solicitors - prosecutions under the RRO Fire Safety Order Ian Moore - Fire Industry Association - Public and private sector collaborations - The future for fire safety? Bob Bantock - National Trust - Emergency response and salvage in Heritage premise

22 March 11:00 12:00 13:00 14:00

Stewart Kidd - former bafsa general secretary - Mandatory fire suppression systems for large storage occupancies Roy Smith - on behalf of asecos - live demonstration of protecting against chemical explosions Dr Carl Hunter - Constant Monitoring of Gaseous Systems & Room Integrity – Together Stephen Adams - Bafe - how to meet your fire safety responsibilities

23 March 10:30 11:00 12:00 13:00 14:00

Matt Wrack - general secretary Fire Brigades Union - state of the union address Jon Hall - former chief fire officer Gloucestershire frs - protecting against flooding risks Jonathan Herrick - West Midlands fire service - evacuating the public from your buildings Tom Gilbert - tall building network - Common failings when evacuating tall buildings Niall Rowan - ASFP - passive fire protection compliance

The Fire Safety Events’ exhibitors include companies such as:

For information on exhibiting / visiting visit: www.firesafetyevents.com

FireSafetySupplementFireProtectionAssociation February2017_PSI_may15 07/02/2017 08:51 Page 1

FIRE SAFETY

Fire Alarm and Detection: Best Practice Jimmy Phillips and Mike Floyd of the Fire Protection Association look at the management, use and maintenance of fire alarm and detection systems

ire alarm and detection systems can form a valuable part of a property’s fire protection strategy. Nonetheless, when FPA fire risk assessors visit properties, it’s all too common to find systems that are poorly managed and/or maintained. Such cases leave people and assets badly exposed, can invalidate insurance policies and, in many instances, fall foul of the law. The FPA would always recommend appropriate training from a recognised provider for key members of staff. What follows may provide a useful starting point or refresher for those tasked with managing fire alarm systems.

System management

FPA Handbook The FPA has published an 87-page Handbook on Fire Alarm and Detection Systems, which is available free to download as a PDF for FPA members or otherwise to purchase via its website at: www.thefpa.co.uk/shop The Handbook includes more information on the management and maintenance of systems, as well as detail on system selection, design and operation. The FPA also runs two and five-day training courses covering similar subjects at its headquarters in Moretonin-Marsh. For more information on the above contact the FPA via e-mail: technical@thefpa.co.uk

In any premises subject to the requirements of the Regulatory Reform (Fire Safety) Order 2005 or equivalent legislation, a responsible person or duty holder must carry out a fire risk assessment that considers the safety in case of fire of all ‘relevant persons’. A relevant person is any individual who is (or may be) lawfully on the premises or any person in the immediate vicinity who’s at risk from a fire on the premises. Particular attention needs to be paid to those at special risk, such as disabled people and those with special support needs, and must include consideration of any dangerous substance likely to be on the premises. The person with day-to-day responsibility for the system, not necessarily a competent person, is now termed ‘premises management’ to remove the confusion with the former title of ‘responsible person’ which had been used in the previous edition of the British Standard and is used in overarching legislation in England and Wales as described above. This person may be the first point of contact on fire alarm problems for any staff or service contractors. They may also keep the log book up-to-date, including false alarm entries. Evacuation arrangements and warnings will have been determined from the building’s fire risk assessment.

Evacuation arrangements A single stage of evacuation (‘one out, all out’) is the most reliable signal to give in a building, as no confusion should arise in the subsequent

response procedure. In some cases, a general evacuation warning – that is, a warning for everyone immediately to leave the building – may be inappropriate and a delayed or staged evacuation, perhaps by floor or defined area, may be adopted. For those places where a general audible alarm isn’t thought to be immediately desirable, such as hospitals and department stores, the alarm may be transmitted to a permanentlystaffed control point or discretely to pagers held by key members of staff where trained individuals can assess the warning required and then pass on the instruction to staff or the Control Room as appropriate. In taller commercial buildings, which have been designed with reduced stair capacity, the evacuation signal may be ‘phased’. This requires the fire alarm system to give a clear message to individual floors in sequence in order to avoid overloading the staircases. A voice message system is the preferred arrangement in such cases as an ordinary sounder tone may ‘bleed’ into additional areas, causing confusion as to when to evacuate.

Servicing and maintenance BS 5839-1 provides the current guidelines for a servicing and maintenance regime of automatic fire detection and alarm systems, which has been in place since the 2002 edition. Many organisations continue to service systems to the previous guidelines which, in point of fact, don’t guarantee compliance with the current standard. A maintenance regime may include: • a weekly test • monthly user requirements (where generators are used as a form of standby power) • a quarterly inspection of vented batteries • a periodic inspection and test of the system (not exceeding six months) • an annual service which may be undertaken across two six-monthly services or any other pattern that ensures not more than 12 months pass before any device receives attention Further guidance on the completion of these tasks can be found via the FPA’s Training Department or its Publications Department.

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Evacuate everyone

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FireSafetySupplementKentec February2017_PSI_may15 07/02/2017 14:52 Page 1

FIRE SAFETY

Extinguishing the myths about IT fire protection Fire prevention is one of the most neglected areas of Data Centre planning, but attitudes may be changing as more IT professionals become aware of the enormous risks posed to a business by fire

The Syncro XT+ control panel

ccording to the latest report on Data Centre downtime recovery costs, the average cost of unplanned IT downtime is about £600,000. Indeed, the penalties for a crippled IT system can include the costs of time-consuming manual operation of automated features by extra staff added to the ‘reputational damage’ to an organisation in terms of brand value and customer loyalty. For example, it’s estimated that, in 2013, the unplanned maliciously-caused downtime for no more than an hour of a global Internet commerce and cloud computing company was £4 million. A further sobering thought is the calculation from industry studies that 43% of businesses forced to close by fire never reopen.

Gas extinguishing systems offer protection for people and property In a recent arson attack on a Danish company, its IT room and data survived unscathed thanks to the triggering of a fire suppression system, which flooded the room with a blend of inert gases allowing the servers and network to continue as normal within an hour. The extinguishing effect of inert gases is achieved by displacing the oxygen in the air. Assets are protected by the slow response that is typical of inert gases. In this case, nitrogen is not poisonous and is particularly well-suited for protecting highly frequented areas, while argon and carbon dioxide, which is heavier than the surrounding air, pervades the ground-level flood area quickly and thoroughly making it more suitable for less frequented areas. The extinguishing gases CO2, nitrogen and argon are referred to as inert gases. They’re

Kentec’s arrival at Bergen’s new airport terminal A new life-safety system based around Kentec’s Syncro XT+ addressable extinguishing control panel technology is being installed in the new 4 billion Kroner (Euro 407 m) terminal at Norway’s Bergen Flesland International Airport. Bergen Flesland’s new terminal will treble the airport’s capacity and include a new dedicated train line connecting Flesland to Bergen city centre. The terminal building itself will be scalable, featuring all core functions, including check-in, baggage, storage systems, security control and departure and arrival halls on two separate levels. Norwegian firm Brannslokkesystemer AS was commissioned to design and install a Novec 1230 extinguishing system, controlled by a Kentec Syncro XT+ network comprising of 11 multi-area addressable extinguishant control panels with loop-powered status indicator units and using Apollo communications protocol. Brannslokkesystemer AS imports, designs and assembles automatic gas extinguishing systems for the marine and land-based market throughout Norway. www.kentec.co.uk

colourless, non-conductive and don’t leave residues. They’re slow to react and don’t usually result in any chemical interactions with the fire or other materials. These pure gases, which are available in our natural environment and recommended for use in extinguishing systems, are derived largely from the air we breathe and, if released, don’t adversely affect the environment. For procurement they have the advantage of being vendor neutral and are available worldwide. This technology is specified in environments where system continuity is critical and fire prevention management of the highest reliability is essential, as most fires cannot be sustained with less than 15% oxygen (a phenomenon of physics central to the development of inert gas automatic fire extinguishing systems). First to be compliant Only in recent years has the design and functionality of the control panel for fire protection extinguishing systems been defined by its specification within a common standard. A proven leader in this technology is Kentec, the first company to introduce an EN120941:2003-compliant extinguishing panel. Since 1985, the business has specialised in comprehensive systems for extinguishant control together with the design and manufacture of a wide range of extinguishing control panels. EN12094-1 became a harmonised standard in 2006, and Kentec was the sole manufacturer able to apply the CE mark showing compliance with the Construction Products Directive to any type of fire control panel. Leading-edge multi-area addressable extinguishing panel The latest Syncro XT+ addressable multi-area extinguishant control panel, fully approved to EN12094-1, EN54-2 and EN54-4, provides addressable detection over 1 or 2 loops with 16 Zone LED Indicators and is available with up to four extinguishant release control units built-in. The extinguishant control modules on the panel have a comprehensive set of inputs and outputs to monitor and control the extinguishing system whether it be gas, aerosol or another. A simple programming interface means that the panel can be programmed to meet the clients’ specific requirements. This latest product further enhances Kentec’s position as one of the world’s leading innovators of extinguishant control module technology.

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The key to fire systems competency

BOOK NOW! thefpa.co.uk

FPA Training C14 Fire Detection and Alarm Systems The practical route to understanding the installation and maintenance of detection and alarm systems and the relevant legislative requirements You will be able to clearly demonstrate to customers and/ or employers evidence of training matched against: • the National Occupational Standards in Systems • relevant British Standards (BS 5839 Part 1, plus parts 6, 8 and 9; BS 6266) • BAFE SP203 for Fire Detection & Alarm Systems • relevant legislation and guidance • a sector competence matrix agreed by sector employers

Next course dates: Dates: Venue: Cost:

20-24 March 2017 5-9 June 2017 Moreton in Marsh £1,000 + VAT

Delegates may also choose to attend the first two days only as an introductory course. This is priced at £520 + VAT ECA members will receive discounted FPA member price (£1,000 + VAT), please quote your ECA membership number when booking.

To book this course or to find out more about any FPA courses please call 01608 812 500, email training@thefpa.co.uk or go to the FPA website at thefpa.co.uk

thefpa.co.uk | 01608 812 500

FireSafetySupplementFireSafetyEvent February2017_PSI_may15 07/02/2017 08:52 Page 1

FIRE SAFETY

Fire safety returns to the NEC in Birmingham The Fire Safety Event’s content director Mark Sennett introduces the show, which boasts an unparalleled line-up of free educational content and an exhibition playing host to major fire safety manufacturers and industry associations

The Fire Safety Event is also visiting the SECC in Glasgow on 3-4 May when more than 4,500 fire industry professionals will gather to enjoy even more Keynote sessions and browse 30 exhibition stands. The show takes place as part of Scotland Works, which will feature content and exhibitions on Health and Safety, cleaning, facilities and maintenance. In addition, The Fire Safety Event runs at Manchester EventCity on 10-11 October. Upwards of 3,500 delegates will enjoy access to education theatres and 30 exhibition stands. The show is colocated with the longestablished Health and Safety Show North

safety trainer Roy Smith will stress the need for the safe storage of flammable substances by carrying out live demonstrations of chemical explosions. Dr Carl Hunter is going to explain why it’s essential to constantly monitor gaseous systems and room integrity. BAFE’s CEO Stephen Adams will inform delegates how they can meet their fire safety responsibilities. n 21-23 March, fire safety finally returns home to the NEC in Birmingham after more than four years away. The Fire Safety Event will attract more than 6,000 installers, end users, fire safety managers, consultants, risk assessors, insurers, facilities managers, Health and Safety professionals, manufacturers and Fire and Rescue Services who will enjoy an unparalleled line-up of free educational content. The Fire Safety Event is co-located with the long-established Health and Safety Event, Facilities Management and Maintec exhibitions. It will feature 20 fire sector companies, among them Advanced, FirePro, Coltraco Ultrasonics, Patol, BT Redcare, the SSAIB, Sigma, Asecos, Evac+Chair, the Institute of Fire Safety Managers, BAFE and the Association for Specialist Fire Protection. Sponsored by Advanced, the Keynote Theatre will boast the most high-profile collection of fire industry experts ever assembled at a free-toattend event in the UK.

On 21 March, solicitor Warren Spencer, who has prosecuted more than 100 cases under the Regulatory Reform (Fire Safety) Order 2005, will review key prosecutions that he has been involved with under the FSO. The FIA’s managing director Ian Moore will discuss the pros and cons of public and private sector collaborations in the fire sector, while the National Trust’s Bob Bantock will explore emergency response and salvage operations in heritage premises. He’ll give particular focus to the devastating fire at Clandon House.

Focus for Day 2 On 22 March, former BAFSA general secretary Stewart Kidd is set to highlight the need for mandatory fire suppression systems in large storage occupancies, while well-known fire

Keynote Theatre on Day 3 The final day of The Fire Safety Event takes place on 23 March. The Keynote Theatre presentations will be opened by Fire Brigades Union general secretary Matt Wrack who’ll deliver a ‘State of the Union’ address looking at the impact of austerity measures on the Fire and Rescue Service. Former chief fire officer of Gloucester Fire and Rescue Service Jon Hall will demonstrate ways of protecting buildings from flooding, while West Midlands Fire Service primary authority manager Jonathan Herrick is scheduled to examine safe evacuation methods from buildings. Tom Gilbert from the Tall Buildings Network is going to highlight common failings when evacuating tall buildings and Association for Specialist Fire Protection chief executive Niall Rowan will conclude the line-up by explaining key steps for ensuring passive fire protection compliance.

Fire and Evacuation Theatre

In addition to the Keynote Theatre, The Fire Safety Event will also boast a second theatre focusing its attentions on Case Studies from numerous manufacturers. The Fire and Evacuation Theatre will cover presentations from companies including Advanced, C-Tec, BT Redcare, the SSAIB, Patol, Coltraco Ultrasonics, Evacusafe and Evac+Chair. The sessions will focus on topics such as evacuation from the World Trade Center building during 9/11, smoke control, fire doors, wireless technology, suppression systems in hospitals, creating the perfect risk assessment, eliminating false alarms and fire system installer competency. For more information or to register to attend the Fire Safety Event on 21-23 March at the NEC for FREE visit www.firesafetyevents.com

www.risk-uk.com

EDIT application Mar17_000_PSI_mar15 27/02/2017 17:06 Page 3

Cloud-based access control in London offices and co-working facility

London Fields is using the ACT365 Cloud-based access control and video management system. The site is a co-working and private offices facility in east London and is run by Work.Life. Members are provided with hot-desking, meeting rooms, visitor greeting service and retreat areas. Vision Security Services installed ACT365 in order to provide the client with unified management of access points and CCTV both locally and remotely. ACT365 allows the operator to activate doors and analyse their status from any major web browser or ACT’s own App. The solution was implemented late in the construction stage at the Hackney project since the client had initially used a conventional system but realised the benefits and economies available from Cloud management of this and potentially other locations. The software is allowing Work.Life to make immediate remote adjustments to a user’s details including updating access privileges when a lapsed membership is renewed. Crucially, ACT365 will also generate muster reports during a building evacuation, with marshals being able to see instantly from their phone or smart device if members have mustered out. This function can be used remotely if required. The ACT solution has allowed Vision Security Services to exploit existing MIFARE cards to activate doors from ACTpro MIFARE 1040 proximity readers. The readers are designed to enable multiple applications of cards often in office environments. Reg Butler, a director of Vision Security Services, said: “ACT365 appeals to our end-users. They appreciate being able to view sites and even open and lock doors based on what they are seeing on a camera feed, all from a smartphone or web browser.” Local and head office staff for London Fields use an ACU (access control unit) in combination with a VCU (video control unit) within the same ACT365 software. Management of satellite sites from headquarters is particularly valuable since London Fields encourages flexible work patterns by being available 24 hours a day. The VCU is operating with turret cameras from Hikvision which are giving 1080p images at 25 frames per second. David Moran, Marketing Director at ACT, said: “A crucial aspect of London Fields is that access control door events have a dynamic link to video cameras for immediate verification of what might be a threat, an innocent error by a user or an equipment fault. Triggering a video feed when a door event occurs is the ideal way of giving managers an informative view of an incident.”

www.psimagazine.co.uk

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EDIT application Mar17_000_PSI_mar15 27/02/2017 17:07 Page 4

APPLICATION

Life safety technology installed at The O2 Arena

The O2 Arena in London has recently been complemented by a new development that includes a hotel complex with conference centre facilities and the largest pillar free ballroom in Europe, as well as a number of apartments. To keep residents, guests and other visitors safe, life safety technology from Gent by Honeywell has been specified throughout. The Millennium Dome, now called The O2 Arena, spearheaded an ongoing regeneration project that has seen the completion of a £121m building programme. This included the construction of a new hotel named InterContinental – The O2, conference centre facilities and 100 serviced residential apartments named The Arora Tower. Liverpool based HESIS worked with HE Simm during the early stages of the development. The fully integrated HESIS solution incorporates four fully networked Vigilon panels alongside Gent’s SQuad devices. Martyn Keenan, Business Manager (North West & North Wales), at Gent, explained that the loop powered S-Quad incorporates four separate sensing elements – heat, carbon monoxide, and dual angle optical forward and backward scatter, combining local processing in the sensor and the panel to achieve an immediate response to genuine fires. The BS 5389 compliant category L1 solution devices have been configured so that a visual alarm and a recorded voice message give occupants fast and unambiguous warnings in an emergency. Barry Juggins, Managing Director of HESIS, comments, “S-Quad devices with speech have been installed throughout the hotel and apartments, with a Comprio D1 public address and voice alarm (PA/VA) solution, which combines audio management with a flexible architecture in a compact design. In addition, we opted for dual optical and heat detection in the bedrooms to avoid unnecessary unwanted alarms, due to the particular environmental conditions.” With a combination of high ceilings and the need to ensure minimum disruption during any periods of maintenance, the conference centre and ballroom utilise a FAAST aspirating smoke detection solution. In these surroundings point detectors were not viable, while beam detectors, which can be installed at heights of up to 25m, were not considered practical.

New sliding gates improve access at East-London School

Control of the speed, convenience and security for visitors, pupils and staff accessing a secondary school in Hackney has been significantly improved with the installation of a new sliding gate, specified and installed by Delta Security. The school, which has more than 950 students, also attracts a large number of visitors from local sports clubs keen to use the facilities within its multi user games area (MUGA). At peak times, the number of visitors can reach more than 100 per hour, hence the need for a new, fast-acting access gate. Delta Security was appointed to review the needs of the school and propose a suitable gate solution, paying particular attention to the reliability of the motor, choosing a CAME BXV gate motor. Simon Walden, School Business Leader at Haggerston School, says: “The gates that were previously installed repeatedly failed, obliging school staff to open them manually, adding pressure to their busy schedules. The new gates are a night and day contrast – they are reliable, robust and easy to operate.” Dave Mundy, Operations Director at Delta Security, says: “I’m extremely pleased to have added another local school to our portfolio, as it allows us to use our knowledge of the area and provide the most efficient maintenance support.”

www.psimagazine.co.uk

Project1_Layout 1 27/02/2017 18:48 Page 1

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Industry leaders Thompson AVC are looking for experienced Access Control, CCTV, Fire or Intruder Alarm system Installation Engineers to work out of either our Wolverhampton or Preston premises.

Industry leaders Thompson AVC are looking for experienced Access Control, CCTV, Fire or Intruder Alarm system Service & Maintenance Engineers to work out of either our Wolverhampton or Preston premises.

Our ideal candidate will have proven experience working on a wide range of systems, be able to work well as part of a team as well as on their own initiative when required. Must be willing to travel and undertake / already hold Health & Safety certifications. Full driving licence desirable.

Our ideal candidate will have proven experience working on a wide range of fire and security systems and be able to work on their own initiative but as part of the wider team. Must be willing to travel and undertake / already hold Health & Safety certifications. Full driving licence required.

Applications are welcomed from Multi-Disciplined candidates. Competitive salary / overtime & other benefits available To apply, please send your CV to recruitment@thompsonavc.co.uk or call Jackie Smith on 01902 658822 NO AGENCIES

Project1_Layout 1 23/12/2016 14:09 Page 1

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FOCUS: PERIMETER

Laser detects up to 500 metres away The Laser-Watch from GJD is a sensor for detecting objects and humans with accuracy up to 500 metres away and without the need for lights, reflectors or separate transmitters or receivers as used by some other systems. One of the major benefits of the system is that it can be used as a standalone unit or as part of a security system with multiple IP surveillance sensors and IP cameras connected to a server. Another benefit is the twenty adjustable alarm zones each with their own sensitivity settings and alarm actions. Additionally, the Laser-Watch has an intuitive web based user interface for fine tuning sensor settings and configuring network alarms for integration with all network based surveillance software. Typical applications include perimeter control as the sensor can detect all objects crossing a virtual fence, which is especially useful when a physical fence is not desirable www.gjd.co.uk

Sensor detects attempts to cut, climb, open or break through gates Senstar’s FlexZone Wireless Gate Sensor is designed to secure sliding and swinging gates and complements the coverage of the FlexZone ranging fence-mounted sensor. The FlexZone Wireless Gate Sensor is an accelerometer-based device that detects attempts to open, cut, climb, or otherwise break through a sliding or swinging gate. The compact, all-weather sensor module is attached directly onto the gate fabric and transmits alarm data to a nearby FlexZone processor over an encrypted link. Described as an ultralow-power device, the sensor module is powered from its built-in solar panel and/or internal batteries, eliminating the need to route cables from the fence to the gate and simplifying maintenance. The FlexZone Wireless Gate Sensor consists of two main components: the sensor module and a receiver card installed inside a FlexZone processor. The sensor module analyses vibration, motion and position data. It transmits intrusion and supervision alarms, power levels, RF link status, and auxiliary input state to the receiver card over the encrypted wireless link. The module also includes an auxiliary input cable for monitoring gate latch contacts and/or other on-gate security equipment. senstar.com

www.psimagazine.co.uk

Connections Hello again, 25 years ago this month we published our first Connections column in what was then The Security Installer magazine. Over the years we have expressed our opinions on a plethora of subjects, some well received, some not so. We have attempted to keep our customers and the industry informed of new products, services, technical developments, changes in Standards and unashamedly how good we are at what we do! But now the time has come avid readers to move from the paper format to the digital format. We have been publishing the same monthly Connections column over the past few years on our website www.smon.co.uk where we have a RSS feed and also on LinkedIn and Twitter. 34 years ago this year Southern Monitoring Services Ltd (SMS) was born and it continues to go from strength to strength as does Northern Monitoring Services (NMS). Monitoring centres over the next 5 years are going to become more integrated with the Internet of Things (IoT) and collating data, compiling the data and retailing the information back to its customers. To be a serious player as an ARC/RVRC as well as a data centre it needs a large capital investment to fund its development, something that SMS and NMS are fully committed to doing. 43 years ago this year I started as an apprentice and I have worked in the same group of company’s man and boy, serving the industry at NSI, BSIA, FSA, ACPO, CFOA, BSI, ECA and Certsure to name but a few. I’ve not only seen a lot of businesses come and go, but also a lot of people, some more interesting than others it’s fair to say, but most an absolute delight to work alongside. It has been a great privilege to work in the Fire & Security industry, I have given a lot of myself and for sure it has given a lot back in return. But next month is the time to do a hard brexit and to enjoy the fruits of my labours; after all no one sits on that big fluffy cloud outside the gates of Heaven wishing they had spent more time at work! And, yes that’s where I will be going………………eventually! So rather than the normal sign off its time to say, so long, farewell and best wishes to all my industry colleagues, our customers as well as the loyal staff at SMS and NMS.

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FOCUS: PERIMETER

Battery-operated wireless ready Quad Beam Based on the PXB Professional Beam Series, the TXF-125E offers several advantages when Active Infrared Beams (AIRs) are employed. The wide beam pitch ensures stability and reduces the possibility of unwanted activations from wildlife and detritus, and the IP65 design ensures integrity regardless of the installation conditions, preventing ingress from water, dust and insects whilst allowing moisture within to evaporate, prohibiting condensation. The four-channel selection allows the stacking of beams, and the use of multiple beams on linear installations, further assisted by a transmitter power selection option, allowing the user to choose 25/50/75/100m zone lengths. Using just 2 batteries per unit (Tx/Rx) approximately 5 years of service is expected, with the option to fit 4 batteries per unit for up to 10 years of operation; the TXF-125E includes a Battery Sharing Function to allow battery monitoring with an adjustable output to customise the warning notification time. The TXF-125E requires no wiring or civil engineering work prior to installation. takex.com

360 degree radar with coverage up to 125,000 sq metres 360 Vision Technology has supported Ogier Electronics to develop simple integration of the 360 Vision analogue and HD/Hybrid camera range into the Ogier Scan-360. Providing detection of humans and vehicles, Ogier’s Scan-360 is a radar based threat detector with an operational coverage of up to 125,000 square meters. On detection, the Scan360 skews a PTZ surveillance camera to the target location and provides an alert to the control room. Cameras from the 360 Vision Technology range can be instantly integrated into the Scan-360 system, or specified as a ‘standalone’ unit that will include an analogue or HD/Hybrid 360 Vision Predator or Centurion PTZ camera built-in – ready for rapid deployment and instant radar coverage. www.360visiontechnology.com

Tailgating and piggybacking detection system

Accurance 3D from Optex is a tailgating and piggybacking detection and prevention system for high-risk environments, working in conjunction with access control systems. Accurance 3D provides an additional layer of security that can be added onto an existing or deployed in conjunction with a new security door system, including swing doors, circular locks and airlock doors. For revolving doors, an OEM version is available for door manufacturers. The piggybacking and tailgating detection system provides flexibility in terms of allowing or preventing an individual’s access as it can be programmed to suit a number of different scenarios. www.optex-europe.com

360° and 180° video surveillance Two cameras from Axis are ideal for large area surveillance. The 8megapixel Axis P3707PE, with four varifocal camera heads, enables a 360° coverage or a combination of overview and zoomed-in views in four different directions. The 15-megapixel Axis Q3708-PVE features three image sensors for a 180° surveillance and technologies for handling challenging lighting conditions. The cameras are suited for video surveillance in airport terminals, railway and metro stations, city surveillance installations such as monitoring public squares, perimeter security for critical infrastructure and industrial sites, video surveillance of university campuses and school halls, or shopping mall security both indoors and outdoors, including parking lots. www.axis.com

www.psimagazine.co.uk

EDIT focus mar17_PSI_feb15 27/02/2017 17:33 Page 5

Microwave intrusion detection system creates protection zone

Microguard from Advanced Perimeter Systems uses microwave beams whereby a transmitter generates a microwave beam in order to create a protection zone. If a difference within that zone is detected by the receiver, the system kicks in with an immediate analysis and an alarm is triggered if the pre-determined criteria for an intrusion are met. The range of features includes multi-level sensitivity adjustment, automatic range adjustment and high RFI and EMI immunity. Moreover, the microwave sensitivity is unaffected by adverse weather conditions such as heavy fog, rain and snow. www.aps-perimeter-security.com

Buried cable intrusion for covert protection

MicroTrack II is a buried cable intrusion detection system for covert perimeter protection applications. It is a volumetric, terrain-following sensor that detects and locates walking, running or crawling intruders along a facility’s perimeter. MicroTrack II incorporates digital signal processing (DSP) for detection performance in challenging site conditions. With a coverage range of 400 meters (1312 ft) per processor, the system consists of a MicroTrack II processor unit and two sensor cable pairs that may be buried along a facility’s perimeter in soil, asphalt or concrete. A detection field is created around the sensor cable pair, enabling the detection of intrusions. Intruders can be pin pointed down to 3 metres. Detection zones are set in software, to enable tailor zoning to suit a site’s unique requirements. www.perimetersecurity.co.uk

Southern Monitoring 0844 871 2223 and Northern Monitoring 0844 871 2224 BT Redcare B!!!!!!!!! CSL CSL DualCom DualCom EMIZON EMiZON ArchAngelPassivSystems Loneworker RISCO RISCO Group Group RSI RSIVideo Video Technologies Technologies WebWayOne WebWayOne

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EDIT focus mar17_PSI_feb15 27/02/2017 17:37 Page 6

FOCUS: PERIMETER

Digital microwave detectors create a protection zone of up to 500 metres The ERMO482X Pro comprises a transmitter and receiver which, when mounted facing each other, create a protection zone, the dimensions of which vary according to the chosen antenna, the distance between the two units and the selected system sensitivity. The ERMO482X Pro is also available with different ranges from 50 metres range X Band to 500 metres range K Band. The unit monitors the received signal, comparing it with behaviour models using algorithms based on "Fuzzy Logic" to decide if the signal was created by a real intruder or some other factor. The size, shape and rate of change of the signal are continuously monitored and compared with typical stored models. www.gpsperimeter.co.uk

Fibre optics system for protection of pipelines and perimeters FiberPatrol-PR provides protection of over 70 kilometers against Third Party Interference for buried pipelines – with the sensor cable buried alongside the pipes. When used in perimeter applications, the coverage is 16 kilometers. The system detects the breaking point within an accuracy of 10 meters. No powered or conductive items are required in the field, making the sensor immune to EMI and lighting, and intrinsically safe in the presence of explosive atmospheres. The solution locates intrusions – including multiple simultaneous intrusions – and operates even in the presence of non-localised environmental noise that could overwhelm the location capability of other long-range fibre-optic sensors. Providing accurate location for directing CCTV or response forces, no outdoor power or communication infrastructure is required. Easy to install and maintain, the solution provides multiple options for integration with SMS, VMS and PSIM platforms. www.magal-s3.com

BE SMART! Read PSI magazine on your tablet or smartphone using the FREE app

Project1_Layout 1 27/02/2017 17:27 Page 1

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EDIT off the wall mar17_PSI_may15 27/02/2017 16:28 Page 2

OFF THE WALL

CAUGHT ON CAMERA This CCTV is easy to fit...

For those who think that installing CCTV is an easy job, just take a look at this chap captured fitting a camera in Birmingham. Using his phone to check images from the unit in order to position it he takes a tumble then looks about to make sure he wasn’t seen by anyone – except the camera saw everything! www.youtube.com/watch?v=ct7xO9_YydQ

Kestrel strikes up friendship with roadside camera

Some people are just drawn to a camera as this young kestrel perched on a traffic unit at junction 11A on the M5 in Gloucestershire proves. What’s more, the camera friendly bird battles for prime position chasing off a magpie and a crow before returning its attention back to the motorway camera in which it can probably see its own reflection. www.youtube.com/watch?v=3or_Y4mwwMM

Uncontrolled explosives

Quite what the attraction is of dropping a firework down a manhole is unknown to us but this trend is continuing with the latest instalment giving us this botched scene. A youngster lifts the manhole and drops a banger into the hole only to cause a gas explosion before he’s fled the area. Passersby are startled almost as much as the perpetrator when the cover is blown up into the air. Shortly after, the youth legs it.

As we all know, CCTV has a real value in the fight against crime, however once in a while it captures the public doing something that is perhaps not altogether sensible or it catches a real one-off moment. Here we look at a look at CCTV clips from around the world… The antiques roadshow

Footage from Acreman Street Antiques and Interiors car park in Dorset recently shows a black BMW crashing into some stock after the driver probably hit the accelerator instead of the brake. Quite brazenly the lady reverses the car and checks for damage to her vehicle before having a quite walk about to see if she’d been spotted, then jumps back into the car and drives off. The store owner told the Mail: “It was an accident if she had just come in and told us it would have been on her insurance but now it's criminal damage.” Estimated cost of the damage is £2000. Police are still investigating... www.youtube.com/watch?v=kJElNz0jrhQ

Animal hospital breakout

Footage from Valentine’s Day 2017 shows a Siberian Husky escaping from its cage and setting other two dogs free from a Chinese animal hospital. The dog opened its cage door with its tongue and teeth, then walked towards the entrance of the pet shop, trying to get out by pushing the door with its paws and tearing the door frame. It then moves to the cages of other dogs to free them too. www.youtube.com/watch?v=8gCD478l54E

www.youtube.com/watch?v=YBc22nRmJx0

www.psimagazine.co.uk

fsj mar_Layout 1 27/02/2017 16:12 Page 1

Mechanical Project Engineer – Buckinghamshire Our Ref: 503129 Salary: up to £27,000

Fire & Security Service Engineer – Cheltenham/Gloucester Our Ref: 503023 Salary: up to £26,000

Project Manager (Fire Detection & Alarms) – Berkshire Our Ref: 503121 Salary: up to £50,000

An established fire protection company are looking to add a Mechanical Project Engineer to their team in Buckinghamshire. This company are always keen to progress and develop their employees by providing ongoing mentoring and training for you to become successful in your role and to maximize your true potential.

A global leading fire and security services provider are recruiting for a Fire & Security Service Engineer in Cheltenham / Gloucester where you will be responsible for the service, small installation and reactive calls on a range of Fire Alarms, Door Entry and Warden Call systems, whilst being part of a call out rota.

You will be responsible for maintaining and implementing the flow of design and project work associated with mechanical based fire protection systems to ensure all technical, installation and quality aspects are delivered in a timely fashion to meet with the customer requirements and in line with the company procedures.

Additional duties:

We are recruiting for a Project Manager based in Berkshire. This is a chance to join a leading Fire & Security systems integrator at a time of impressive growth and expansion. They are committed to developing their employees career by offering the right opportunities and provide tailored training. They recognise potential and reward those who go the extra mile.

Requirements: • • • •

Mechanical Engineering qualification and experience Basic understanding of AutoCAD Full clean drivers licence Willingness to travel to London when necessary

What’s on offer? In return, they are offering an attractive remuneration and benefits package which includes a salary up to £27,000 and a company vehicle. Contact Feargus Haston on 01509 615292 or apply via this link: https://www.centogroup.com/jobs/mechanicalproject engineerfireprotectionbuckinghamshire

Project Engineer (Fire & Security) – Glasgow Our Ref: 503078 Competitive Salary DOE We have an excellent opportunity for an experienced Project Engineer based in Glasgow, to join one of the UK’s leading fire & security companies. In this position you will be responsible for the delivery of small projects and all commissioning activity to a high standard for the fire and security operations business, ensuring that all works are delivered on time and safely, meeting the client’s requirements, the industry codes of practice and regulatory body requirements. To be successful, you must have the following: • Understanding and interpretation of drawings, specifications, quotations, tenders and associated contract documentation • Previous experience in Project Engineering • Understanding and complying with policy, procedures and best practice • Experience in handling confidential information and communications

What’s on offer? In return they are offering a competitive salary plus an above industry average benefits package including pension, healthcare etc. Contact Robert Bruce on 01509 615292 or apply using this link: https://www.centogroup.com/jobs/fireandsecurity projectengineerglasgow

• Servicing of fire systems and the provision of new equipment where required • Attend to emergency reactive call outs • Ability to survey new and remedial works in accordance with the current British Standards • Installation of small works and projects as required • 24 hour call out service and will be placed on a rota • Ensure adherence to the operational and customer KPIs and SLAs

Requirements: • • • •

Proven experience working on a range of fire systems Electrical / Electronic qualification (City & Guilds etc) FIA Unit 1 (Design) and Unit 5 (Servicing) Strong knowledge and understanding of BS5839 and BS5266 • Previous experience working on Morley, Advance, Kentec, Gent, Haes & Menvier • IOSH / NEBOSH qualifications would be highly advantageous.

What’s on offer? Excellent salary up to £26,000, and an above industry average benefits package including a company van, pension and 25 days holiday (+statutory days). Contact Feargus Haston on 01509 615292 or apply using this link: https://www.centogroup.com/jobs/firesystems engineerfirealarmdoorentrywardencallcheltenhama ndgloucester

Day Works / Fire Alarm Engineer – South Birmingham Our Ref: 503007 Salary: up to £30,000 A global leading fire and security services provider are looking to add a Day Works / Fire Alarm Engineer to join their team where they will be responsible for carrying out servicing, small installations and reactive calls on a range of fire alarms, door entry and warden systems in the South of Birmingham, whilst being part of a 24 hour call out rota. Requirements: • Electrical or Electronic qualification • FIA Units 1 Design, and 5 Servicing • Previous servicing experience on a range of Fire Alarm systems, with knowledge of Morley, Advance, Kentec, Gent, Haes and Menvier • Knowledge / understanding of BS5839 and BS5266 • Ability to survey new and remedial works • Full drivers licence

What’s on offer? Excellent salary up to £30,000, and an above industry average benefits package including a company van, pension and 25 days holiday (+statutory days). Contact Feargus Haston on 01509 615292 or apply using this link: https://www.centogroup.com/jobs/firealarm engineersouthbirmingham

In this position you will have 3 direct reports, and you will be responsible for delivering the project with a minimum of agreed margin, looking toward margin improvement. You will control all aspects of project delivery from design, estimation through to final account, being responsible for the Fire Detection and Alarm installation team which consists of 6 Installation Engineers and a small sub contract team. Requirements: • Strong understanding on the design of Fire Detection and Alarm systems (conventional and analogue addressable) • Extensive experience of managing fire detection systems projects • City & Guilds in Electrical Engineering or equivalent (17th Edition) • FIA Units 1,3 and 3 • Good sound knowledge and understanding with commercial and contractual issues

What’s on offer: In return, they are offering a competitive salary up to £50k plus a host of benefits including a company car / car allowance, healthcare, 25 days holiday, pension and over time. Contact Robert Bruce on 01509 615292 or apply via this link: https://www.centogroup.com/jobs/projectmanagerfire detectionandalarmsberkshire

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ACCESS CONTROL

INTEGRATED DESIGN LIMITED ACCESS CONTROL

KERI SYSTEMS UK LTD Tel: + 44 (0) 1763 273 243 Fax: + 44 (0) 1763 274 106 Email: sales@kerisystems.co.uk www.kerisystems.co.uk

Integrated Design Limited, Feltham Point, Air Park Way, Feltham, Middlesex. TW13 7EQ Tel: +44 (0) 208 890 5550 sales@idl.co.uk www.fastlane-turnstiles.com

ACCESS CONTROL

SECURE ACCESS TECHNOLOGY LIMITED Authorised Dealer

ACCESS CONTROL

COVA SECURITY GATES LTD Bi-Folding Speed Gates, Sliding Cantilevered Gates, Road Blockers & Bollards Consultancy, Design, Installation & Maintenance - UK Manufacturer - PAS 68

Tel: 01293 553888 Fax: 01293 611007 Email: sales@covasecuritygates.com Web: www.covasecuritygates.com

Tel: 0845 1 300 855 Fax: 0845 1 300 866 Email: info@secure-access.co.uk Website: www.secure-access.co.uk

Custom Designed Equipment ACCESS CONTROL MANUFACTURER

NORTECH CONTROL SYSTEMS LTD. Nortech House, William Brown Close Llantarnam Park, Cwmbran NP44 3AB Tel: 01633 485533 Email: sales@nortechcontrol.com www.nortechcontrol.com

ACCESS CONTROL – BIOMETRICS, BARRIERS, CCTV, TURNSTILES

UKB INTERNATIONAL LTD Planet Place, Newcastle upon Tyne Tyne and Wear NE12 6RD Tel: 0845 643 2122 Email: sales@ukbinternational.com Web: www.ukbinternational.com

• • • • • ȏ •

Indicator Panels Complex Door Interlocking Sequence Control Door Status Systems Panic Alarms &HOO &DOO $΍UD\ 6\VWHPV Bespoke Products

www.hoyles.com sales@hoyles.com Tel: +44 (0)1744 886600

Hoyles are the UK’s leading supplier of custom designed equipment for the security and access control industry. From simple indicator panels to complex door interlock systems.

BUSINESS CONTINUITY

ACCESS CONTROL, CCTV & INTRUSION DETECTION SPECIALISTS

BUSINESS CONTINUITY MANAGEMENT

VANDERBILT INTERNATIONAL (UK) LTD

CONTINUITY FORUM

Suite 7, Castlegate Business Park Caldicot, South Wales NP26 5AD UK Main: +44 (0) 2036 300 670 email: tradeshows@VanderbiltIndustries.com web: www.vanderbiltindustries.com

Creating Continuity ....... Building Resilience A not-for-profit organisation providing help and support Tel: +44(0)208 993 1599 Fax: +44(0)1886 833845 Email: membership@continuityforum.org Web: www.continuityforum.org

www.insight-security.com Tel: +44 (0)1273 475500

Jan 17 dir_000_RiskUK_jan14 07/02/2017 16:15 Page 2

CCTV CCTV Rapid Deployment Digital IP High Resolution CCTV 40 hour battery, Solar, Wind Turbine and Thermal Imaging Wired or wireless communication fixed IP CE Certified Modicam Europe, 5 Station Road, Shepreth, Cambridgeshire SG8 6PZ www.modicam.com sales@modicameurope.com

CONTROL ROOM & MONITORING SERVICES ADVANCED MONITORING SERVICES

EUROTECH MONITORING SERVICES LTD.

Specialist in:- Outsourced Control Room Facilities • Lone Worker Monitoring • Vehicle Tracking • Message Handling • Help Desk Facilities • Keyholding/Alarm Response Tel: 0208 889 0475 Fax: 0208 889 6679 E-MAIL eurotech@eurotechmonitoring.net Web: www.eurotechmonitoring.net

CCTV POLES, COLUMNS, TOWERS AND MOUNTING PRODUCTS

ALTRON COMMUNICATIONS EQUIPMENT LTD

DISTRIBUTORS

Tower House, Parc Hendre, Capel Hendre, Carms. SA18 3SJ Tel: +44 (0) 1269 831431 Email: cctvsales@altron.co.uk Web: www.altron.co.uk

CCTV

G-TEC Gtec House, 35-37 Whitton Dene Hounslow, Middlesex TW3 2JN Tel: 0208 898 9500 www.gtecsecurity.co.uk sales@gtecsecurity.co.uk

CCTV/IP SOLUTIONS

DALLMEIER UK LTD 3 Beaufort Trade Park, Pucklechurch, Bristol BS16 9QH Tel: +44 (0) 117 303 9 303 Fax: +44 (0) 117 303 9 302 Email: dallmeieruk@dallmeier.com

sales@onlinesecurityproducts.co.uk www.onlinesecurityproducts.co.uk

AWARD-WINNING, LEADING GLOBAL WHOLESALE DISTRIBUTOR OF SECURITY AND LOW VOLTAGE PRODUCTS.

ADI GLOBAL DISTRIBUTION SPECIALISTS IN HD CCTV

MaxxOne Unit A10 Pear Mill, Lower Bredbury, Stockport. SK6 2BP Tel +44 (0)161 430 3849 www.maxxone.com

Distributor of electronic security systems and solutions for over 250 leading manufacturers, the company also offers an internal technical support team, dedicated field support engineers along with a suite of training courses and services. ADI also offers a variety of fast, reliable delivery options, including specified time delivery, next day or collection from any one of 28 branches nationwide. Plus, with an ADI online account, installers can order up to 7pm for next day delivery.

Tel: 0161 767 2990 Fax: 0161 767 2999 Email: sales.uk@adiglobal.com www.adiglobal.com/uk

WHY MAYFLEX? ALL TOGETHER. PRODUCTS, PARTNERS, PEOPLE, SERVICE – MAYFLEX BRINGS IT ALL TOGETHER. CCTV & IP SECURITY SOLUTIONS

PANASONIC SYSTEM COMMUNICATIONS COMPANY EUROPE Panasonic House, Willoughby Road Bracknell, Berkshire RG12 8FP UK Tel: 0207 0226530 Email: info@business.panasonic.co.uk

MAYFLEX Excel House, Junction Six Industrial Park, Electric Avenue, Birmingham B6 7JJ

Tel: 0800 881 5199 Email: securitysales@mayflex.com Web: www.mayflex.com

COMMUNICATIONS & TRANSMISSION EQUIPMENT

KBC NETWORKS LTD. Barham Court, Teston, Maidstone, Kent ME18 5BZ www.kbcnetworks.com Phone: 01622 618787 Fax: 020 7100 8147 Email: emeasales@kbcnetworks.com

THE UK’S MOST SUCCESSFUL DISTRIBUTOR OF IP, CCTV, ACCESS CONTROL AND INTRUDER DETECTION SOLUTIONS

DIGITAL IP CCTV

SESYS LTD High resolution ATEX certified cameras, rapid deployment cameras and fixed IP CCTV surveillance solutions available with wired or wireless communications.

1 Rotherbrook Court, Bedford Road, Petersfield, Hampshire, GU32 3QG Tel +44 (0) 1730 230530 Fax +44 (0) 1730 262333 Email: info@sesys.co.uk www.sesys.co.uk

NORBAIN SD LTD 210 Wharfedale Road, IQ Winnersh, Wokingham, Berkshire, RG41 5TP Tel: 0118 912 5000 Fax: 0118 912 5001 www.norbain.com Email: info@norbain.com

CCTV SPECIALISTS

UK LEADERS IN BIG BRAND CCTV DISTRIBUTION

PLETTAC SECURITY LTD

SATSECURE

Unit 39 Sir Frank Whittle Business Centre, Great Central Way, Rugby, Warwickshire CV21 3XH Tel: 01788 567811 Fax: 01788 544 549 Email: jackie@plettac.co.uk www.plettac.co.uk

Hikivision & MaxxOne (logos) Authorised Dealer Unit A10 Pear Mill, Lower Bredbury, Stockport. SK6 2BP Tel +44 (0)161 430 3849 www.satsecure.uk

www.insight-security.com Tel: +44 (0)1273 475500

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EMPLOYMENT

INTEGRATED SECURITY SOLUTIONS

INNER RANGE EUROPE LTD

FIRE AND SECURITY INDUSTRY RECRUITMENT

SECURITY VACANCIES

Units 10 - 11, Theale Lakes Business Park, Moulden Way, Sulhampstead, Reading, Berkshire RG74GB, United Kingdom Tel: +44(0) 845 470 5000 Fax: +44(0) 845 470 5001 Email: ireurope@innerrange.co.uk www.innerrange.com

www.securityvacancies.com Telephone: 01420 525260

PERIMETER PROTECTION

IDENTIFICATION

ADVANCED PRESENCE DETECTION AND SECURITY LIGHTING SYSTEMS

GJD MANUFACTURING LTD Unit 2 Birch Business Park, Whittle Lane, Heywood, OL10 2SX Tel: + 44 (0) 1706 363998 Fax: + 44 (0) 1706 363991 Email: info@gjd.co.uk www.gjd.co.uk

PERIMETER PROTECTION

GPS PERIMETER SYSTEMS LTD

COMPLETE SOLUTIONS FOR IDENTIFICATION

DATABAC GROUP LIMITED

14 Low Farm Place, Moulton Park Northampton, NN3 6HY UK Tel: +44(0)1604 648344 Fax: +44(0)1604 646097 E-mail: info@gpsperimeter.co.uk Web site: www.gpsperimeter.co.uk

1 The Ashway Centre, Elm Crescent, Kingston upon Thames, Surrey KT2 6HH Tel: +44 (0)20 8546 9826 Fax:+44 (0)20 8547 1026 enquiries@databac.com

INDUSTRY ORGANISATIONS

POWER

POWER SUPPLIES â&#x20AC;&#x201C; DC SWITCH MODE AND AC

DYCON LTD Unit A, Cwm Cynon Business Park, Mountain Ash, CF45 4ER Tel: 01443 471900 Fax: 01443 479 374 Email: sales@dyconpower.com www.dyconpower.com

TRADE ASSOCIATION FOR THE PRIVATE SECURITY INDUSTRY

BRITISH SECURITY INDUSTRY ASSOCIATION Tel: 0845 389 3889 Email: info@bsia.co.uk Website: www.bsia.co.uk Twitter: @thebsia

STANDBY POWER

UPS SYSTEMS PLC Herongate, Hungerford, Berkshire RG17 0YU Tel: 01488 680500 sales@upssystems.co.uk www.upssystems.co.uk

THE LEADING CERTIFICATION BODY FOR THE SECURITY INDUSTRY

SSAIB 7-11 Earsdon Road, West Monkseaton Whitley Bay, Tyne & Wear NE25 9SX Tel: 0191 2963242 Web: www.ssaib.org

INTEGRATED SECURITY SOLUTIONS

UPS - UNINTERRUPTIBLE POWER SUPPLIES

ADEPT POWER SOLUTIONS LTD Adept House, 65 South Way, Walworth Business Park Andover, Hants SP10 5AF Tel: 01264 351415 Fax: 01264 351217 Web: www.adeptpower.co.uk E-mail: sales@adeptpower.co.uk

SECURITY PRODUCTS AND INTEGRATED SOLUTIONS

UPS - UNINTERRUPTIBLE POWER SUPPLIES

HONEYWELL SECURITY AND FIRE

UNINTERRUPTIBLE POWER SUPPLIES LTD

Tel: +44 (0) 844 8000 235 E-mail: securitysales@honeywell.com

Woodgate, Bartley Wood Business Park Hook, Hampshire RG27 9XA Tel: 01256 386700 5152 e-mail: sales@upspower.co.uk www.upspower.co.uk

www.insight-security.com Tel: +44 (0)1273 475500

Jan 17 dir_000_RiskUK_jan14 07/02/2017 16:15 Page 4

SECURITY

LIFE SAFETY EQUIPMENT

C-TEC CASH & VALUABLES IN TRANSIT

CONTRACT SECURITY SERVICES LTD Challenger House, 125 Gunnersbury Lane, London W3 8LH Tel: 020 8752 0160 Fax: 020 8992 9536 E: info@contractsecurity.co.uk E: sales@contractsecurity.co.uk Web: www.contractsecurity.co.uk

Challenge Way, Martland Park, Wigan WN5 OLD United Kingdom Tel: +44 (0) 1942 322744 Fax: +44 (0) 1942 829867 Website: www.c-tec.com

PERIMETER SECURITY

TAKEX EUROPE LTD QUALITY SECURITY AND SUPPORT SERVICES

CONSTANT SECURITY SERVICES Cliff Street, Rotherham, South Yorkshire S64 9HU Tel: 0845 330 4400 Email: contact@constant-services.com www.constant-services.com

Aviary Court, Wade Road, Basingstoke Hampshire RG24 8PE Tel: +44 (0) 1256 475555 Fax: +44 (0) 1256 466268 Email: sales@takex.com Web: www.takex.com

PHYSICAL CONTROL PRODUCTS, ESP. ANTI-CLIMB

INSIGHT SECURITY FENCING SPECIALISTS

J B CORRIE & CO LTD Frenchmans Road Petersfield, Hampshire GU32 3AP Tel: 01730 237100 Fax: 01730 264915 email: fencing@jbcorrie.co.uk

Units 1 & 2 Cliffe Industrial Estate Lewes, East Sussex BN8 6JL Tel: 01273 475500 Email:info@insight-security.com www.insight-security.com

SECURITY EQUIPMENT

PYRONIX LIMITED INTRUSION DETECTION AND PERIMETER PROTECTION

OPTEX (EUROPE) LTD Redwall® infrared and laser detectors for CCTV applications and Fiber SenSys® fibre optic perimeter security solutions are owned by Optex. Platinum House, Unit 32B Clivemont Road, Cordwallis Industrial Estate, Maidenhead, Berkshire, SL6 7BZ Tel: +44 (0) 1628 631000 Fax: +44 (0) 1628 636311 Email: sales@optex-europe.com www.optex-europe.com

Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire, S66 8QY. Tel: +44 (0) 1709 700 100 Fax: +44 (0) 1709 701 042 www.facebook.com/Pyronix www.linkedin.com/company/pyronix www.twitter.com/pyronix

SECURITY SYSTEMS INTRUDER AND FIRE PRODUCTS

CQR SECURITY 125 Pasture road, Moreton, Wirral UK CH46 4 TH Tel: 0151 606 1000 Fax: 0151 606 1122 Email: andyw@cqr.co.uk www.cqr.co.uk

BOSCH SECURITY SYSTEMS LTD PO Box 750, Uxbridge, Middlesex UB9 5ZJ Tel: 0330 1239979 E-mail: uk.securitysystems@bosch.com Web: uk.boschsecurity.com

SECURITY EQUIPMENT INTRUDER ALARMS – DUAL SIGNALLING

CASTLE

CSL

Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire, S66 8QY TEL +44 (0) 1709 700 100 FAX +44 (0) 1709 701 042

Salamander Quay West, Park Lane Harefield , Middlesex UB9 6NZ T: +44 (0)1895 474 474 @CSLDualCom www.csldual.com

INTRUDER ALARMS AND SECURITY MANAGEMENT SOLUTIONS

RISCO GROUP Commerce House, Whitbrook Way, Stakehill Distribution Park, Middleton, Manchester, M24 2SS Tel: 0161 655 5500 Fax: 0161 655 5501 Email: sales@riscogroup.co.uk Web: www.riscogroup.com/uk

www.facebook.com/castlesecurity www.linkedin.com/company/castlesecurity

www.twitter.com/castlesecurity

SECURITY PRODUCTS

EATON Eaton is one of the world’s leading manufacturers of security equipment its Scantronic and Menvier product lines are suitable for all types of commercial and residential installations. Tel: 01594 545 400 Email: securitysales@eaton.com Web: www.uk.eaton.com Twitter: @securityTP

ONLINE SECURITY SUPERMARKET

SECURITY SYSTEMS

EBUYELECTRICAL.COM

VICON INDUSTRIES LTD.

Lincoln House, Malcolm Street Derby DE23 8LT Tel: 0871 208 1187 www.ebuyelectrical.com

Brunel Way, Fareham Hampshire, PO15 5TX United Kingdom www.vicon.com

www.insight-security.com Tel: +44 (0)1273 475500

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APPOINTMENTS

APPOINTMENTS Zak Thompson

Wavestore has welcomed Zak Thompson to its UK & Ireland sales team as Regional Sales Manager for the North of the UK. Zak will be working closely with Wavestore’s Northern UK based Systems Integration, Distribution and Consultant Partners to support new and existing opportunities for the company’s VMS. With a security industry background that spans over 13 years, Zak is well-known in the market joining Wavestore from Aimetis where he was Regional Sales Manager in the UK & Ireland. Prior to that Zak has held business development and account management positions at Panasonic, Anixter and Norbain.

Jason Morriss

Joanne Collyer

CSL has announced a new addition to its Regional Sales Team. Joanne Collyer has joined CSL’s “on the road” sales department after gaining valuable experience with the company following eight months as an Internal Accounts Manager. Joanne takes the role of Sales Executive North West & Wales and will be supporting Installers in the region alongside Key Accounts Manager John Coleman and Field Technical Engineer Matt Broughton, with Daisy Collins now covering the South East of England. Joanne commented: “I am delighted to have been given this opportunity by CSL. I’m really looking forward to getting started and can’t wait to start meeting people!”

Mustafa Masri Mayflex has expanded its Middle East operation by recruiting a dedicated Technical Support Manager. Mustafa Masri has joined the business and will support the existing team covering the region. Mustafa’s main responsibilities will include project submittals, Excel Cabling partner and consultant training sessions, site inspections, authority approvals and technical support and back-up for the internal sales team. Mustafa joins Mayflex from an accomplished product manager background where he headed up a structured cabling and data solutions unit. Whilst in this role he was also responsible for conducting regular training sessions as well as developing territories and vertical markets. Ross McLetchie, Director of Sales – ME commented: “I am delighted to welcome Mustafa on board as our new technical support manager. We are investing heavily in a dedicated technical resource based locally in Dubai which will be more accessible to our entire customer base.”

Dave Pickering

Redvision has appointed Jason Morriss as Procurement and Operations Manager. Based at the manufacturing site in Alton, Hampshire, Jason’s prime responsibility is to manage Redvision’s supply chain, ensuring the production of the company’s analogue and IP camera ranges runs smoothly. Jason explains, “My role includes identifying and appointing suppliers of our electronic, electrical and mechanical parts. I liaise with each one regularly, to ensure we receive highquality products and services at a fair price. This includes both high-volume supply for production, as well as lower volume requirements for the prototype and batch production stages of new product development.”

www.psimagazine.co.uk

Dave Pickering has joined RBH Security Group as Northern Business Development Manager to the UK and Scotland. Dave has over 20 years’ experience within the industry both within sales and strategic marketing areas having previously worked for Videx, Fermax, Active Creations and Legrand Electric. Dave said: “I am really pleased to be joining RBH at this exciting time. The company is always innovating and I look forward to developing the business and meeting customers to show them the latest access control solutions we have to offer.” Steve Proctor, Sales Director at RBH said of the appointment; “We’re delighted to have Dave on board as he brings a wealth of experience and knowledge to our already strong and progressive team.”