PSI March 2023

Stay connected to home

HomeControl DoorbellCam

Monitor, view and speak to visitors at any time, from anywhere.

Versatile, robust and convenient, the Pyronix HomeControl DoorbellCam is our new outdoor, wirefree doorbell camera that offers main-entrance protection and two-way communication.

The battery-powered doorbell camera comes with Full-HD video, 130 degree wide-angle view, motion detection, real-time notifications and push to talk function. With these helpful features, users are able to see exactly what’s happening on the doorstep and can answer the door, even when they’re not there.

Open the door to new sales opportunities with the Pyronix DoorbellCam.

PRODUCT TESTING

14 AVA - Dome W-4K-30

The dome camera is put through its paces by an independent reviewer

March 2023

Ready to collect your reward?

This month Paxton launches its new installer loyalty reward scheme meaning that every time you buy Paxton kit, attend training or partner on a case study you get points. And what do points make....?

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Unparalleled Grade 3 Intrusion Protection

INDEPENDENTLY CERTIFIED

Impaq S G3 Shock Sensor : Security at its Best

Perimeter protection taken to the next level. The new Impaq S G3 provides a step change in shock detection performance, with VIBER™ Accelerometer Technology for class leading, and standardsexceeding, intruder detection.

With full third party EN Grade 3 compliance, the device also features the aesthetics demanded for high end residential and commercial properties while being extremely easy to install.

www.psimagazine.co.uk

Sentimental journey

Technology always advances, but there are times when we fondly look back at the systems we used prior to the ones we have today. Yet not everyone shares our love for old kit that has long since had its time in the sun

Apricorn, a manufacturer of USB drives, recently announced new findings from a Twitter poll that highlighted the lasting impact of legacy technology. The poll ran over three days in January 2023 and the results revealed the tech that flopped and the resurgence of well-loved technology staples from the 1980s.

When asked what tech they would most like to see revived, more than 30% want to bring back the nostalgia of the dial telephone and just 21% calling for continued use of pagers. However, it’s clear the fax machine has met its end with just 18% wishing for a return. Floppy disks also officially flopped with only 22% voting for them, hardly surprising given the USB storage options that replaced them.

Yet, it’s no surprise that we want to return some of our old favourites in the office as we often link those systems to the good times we had when they were in use. Sentimentality, and all that. But can you really see the office of today with its hotdesking, Zoom calls and remote connectivity going back to the days of wired-in telephones? Also, can you remember what is was really like when you had a office of dial phones ringing with actual bells inside and the whirring of the dials? Noisy to say the least. Couple that with the fact that in recent studies it has been found that around 80% of millennials don’t like answering the telephone at work finding them intrusive and anxiety-inducing due to the unknown aspect of who is on the other end wanting to talk to them. It’s extremely unlikely therefore that the latest generation to hit the job market would be keen on using the kit that their parents thought was ground-breaking in the 80s.

However, across the board technology generally improves as our reliance upon it dictates and changes. It also evolves as new methods of achieving results are brought to market. In the security sector, for example, we’ve seen great strides being taken in the reduction of unwanted alarms through the adoption of analytics, better detection sensors and video verification. It’s the same with surveillance as the development of IP cameras have made CCTV anything but “Closed” as you can access, or grant access, to footage from anywhere in the world and use Cloud technology to recall and analyse and share recorded content.

I’m sure there are plenty of you that occasionally look back fondly upon the systems you specified and installed in days gone by, but it’s unlikely that you would realistically want to be fitting any of it today given the potential problems that would arise. Perhaps if you did, you would be joining some millennials in their anxiety about what happens when the phone rings unexpectedly.

Andy Clutton EDITOR

of the Year 12 times

The UK’s #1 Fire and Security Distributor...

INDUSTRY NEWS

Mayor of the West Midlands takes a factory tour

Assa Abloy Opening Solutions UKI recently hosted Mayor of the West Midlands Andy Street for a behind-the-scenes tour of its manufacturing facilities. The Portobello site has been operating out of the West Midlands for many years, employing over 600 people, making up a large proportion of the Assa Abloy UKI workforce in the UK.

The manufacturing site has seen significant investment over the past decade, and during his visit Mayor Andy Street was given a behindthe-scenes tour meeting many members of the operational teams, from apprentices at the start of their career to some of the longestserving employees.

Speaking about his visit to the facilities in Willenhall, Mayor Andy Street said: “I thoroughly enjoyed my ‘behind-the-scenes’ tour. After having the chance to interact with employees old and new – spanning the spectrum from apprentices to colleagues who

have served the firm for many years – I gained a much deeper appreciation for the remarkable heritage of this company here in the West Midlands.”

In brief

• After four years of having owned the Graham Robertson Electrical & Security businesses, Connelly Group Holdings has revelaed that the licence to use the family name is now up, so the company will be rebranded to CSS.

• Ajax Systems has announced a partnership with a new distributor in the UK, Webeye.

BSIA renews its long-standing partnership with IFSEC

The British Security Industry Association (BSIA) has renewed its exclusive sponsorship partnership with IFSEC.

The BSIA has been hosting its members lounge at the event since 1997, and this year will see the Association celebrating the 26th year of this partnership, showcasing its latest launches and providing a meeting and networking space for members, industry and government stakeholders and potential members.

Mike Reddington, Chief Executive, BSIA, said: “We value our long-standing association with such a prestige marquee event in

the security calendar, and the continued partnership with IFSEC is something that is of immense value to both the BSIA and its members.”

Gerry Dunphy, Event Director IFSEC & FIREX, said: ‘’IFSEC is fully committed to supporting the UK security industry and we have enjoyed a long and successful relationship with the BSIA for over 26 years. We’re equally delighted to be able to renew and our existing agreement and look forward to continuing to provide a dynamic and effective platform for the BSIA to pursue its strategies in the sector, as well as helping them to support and promote the interests of the membership.”

Mayor Andy Street being presented with his very own personalised padlock

Experience live demonstrations of our latest products and solutions at the following locations:

Insight Northampton Cinch Stadium at Franklin’s Gardens

Insight London (West) Delta Hotels by Marriott Heathrow

Insight Durham Ramside Hall Hotel

Insight Manchester Manchester United Stadium (Old Trafford)

Insight Belfast Crowne Plaza

Tuesday 14th March

Thursday 16th March

Tuesday 21st March

Thursday 23rd March

Tuesday 28th March

• Arcules has announced that its integration with Immix Central Station (IMMIX CS) and Guard Force (IMMIX GF) is now available. The integration provides Central Station and Guard Force users a way to easily manage, verify and respond to security events while leveraging Arcules-managed video feeds.

Hochiki announces new facility purchase in Chatham

Hochiki Europe has announced the purchase of facility in Chatham, Kent, which represents an investment of £5.5 million by the group.

Residing on a site of 1.92 acres, the new building is over 24,000 square feet and will be in addition to the European Headquarters and Research and Development Centre in Gillingham, Kent. The building is part of the ongoing strategic expansion of footprint for the European arm of the group and will afford

RISCO signs UK distribution agreement with ADI

RISCO has signed a national distribution agreement with distributor ADI Global Distribution, which means that installers will able to access RISCO solutions via ADI’s network of branch locations or online through ADI’s Digital Branch.

RISCO has a long-standing relationship with ADI, which has distributed its wired detection devices for over 30 years. The expanded relationship will enable installers across the UK to access the full RISCO portfolio via the distributor, providing them with an additional purchasing option,

the company space to expand the existing operations in warehousing, production and distribution as well as the sales and administrative teams.

The new facility will ensure future demand is met and order volume is delivered efficiently and effectively to customers in the UK, across Europe, the Middle East, India and Africa. The new facility will bring with it new employment opportunities to the South-East, adding to the 180 staff already employed at the Head Office in Kent.

empowering them to select the route which allows them to deliver installations with maximum efficiency.

While RISCO will continue to deliver first-line UK-based technical assistance to its direct-channel customers, ADI will offer additional services to its own clients. Faceto-face product training for all buyers will be provided by the manufacturer, either on-site at its Manchester headquarters or facilitated by ADI’s nationwide training facilities.

The expanded range of RISCO’s portfolio of wired, wireless and hybrid solutions available via ADI includes the new integrated alarm, access control and video verification solution LightSYS+ Access Control, launched in November.

“We are pleased to add RISCO’s security solutions to our product portfolio,” said Simon Allan, UK & Ireland country manager, ADI. “This distribution relationship provides our customers with a greater choice of products to build complete solutions.”

RISCO’s UK and Ireland managing director, Mark Taylor said: “Our new national distribution relationship with ADI means that our products are now more widely available and enables us to jointly grow new business opportunities.”

Skills for Security maintains OFSTED status

Skills for Security, the fire and security apprenticeship provider, has maintained its OFSTED Good Provider status after a 500% growth in just three years.

Under the new leadership team which was introduced in August 2019, the organisation has increased its apprenticeship provision from 100 live apprentices in one location to over 500 enrolled up across the UK, from Scotland to Cornwall. As part of its strategy to be a national provider that delivers accessible training, six sites have been opened across the UK in Warrington, Watford, Glasgow, Mansfield, Birmingham, and Oxford, whilst also supporting regional and local objectives by increasing its staff base from nine to 46. In January 2022, SfS secured a direct ESFA contract for the delivery of 16-18 traineeship provisions, which is seeing strong outcomes of unemployed learners progressing into full-time employment within the fire and security sector.

David Scott, Managing Director at Skills for Security, said: “After what has been a rollercoaster three years of growth, new centres, and the challenges of the COVID-19 pandemic, I am over the moon to have maintained our Good Provider status with OFSTED. With seven inspectors across three of our delivery sites, the dedication, time and effort from the SfS team is to be commended. It is great to read in our report just how close we were to grade 1 (Outstanding) in a number of areas of the inspection. For context, only 3% of training providers achieve Outstanding but this is our aspiration.”

Halma expands in fire sector with acquisition

Halma has announced the acquisition of Thermocable (Flexible Elements) in Bradford for its safety sector fire detection company, Apollo Fire Detectors. Thermocable is a developer and manufacturer of Linear Heat Detectors (LHDs). The acquisition expands the range of devices offered by Apollo.

“Thermocable’s specialist technologies will further enhance Apollo’s existing strengths in fire detection and alarm systems for industrial and commercial customers,” said Andrew Williams, Group Chief Executive of Halma. “They will enable Apollo to address a greater range of customer needs in niche applications for a variety of sectors such as urban infrastructure and transportation, logistics, natural resources and emerging applications in renewable power generation.”

“Our long-term growth is driven by increasing urbanisation, population growth and safety regulation,” said David Bulley, Managing Director of Apollo. “With the acquisition of Thermocable, we will serve a greater range of customer needs globally while offering an extra layer of protection to help extinguish fires at the source before they cause serious harm.”

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EDITOR’S CHOICE

Security hub designed to tackle site crime

Sunstone Systems has unveiled its latest product, IO System, a tech solution designed to tackle site crime. This is a rapidly deployable security and communication hub that supports multiple CCTV cameras of any type, but with options to scale as required. The security version of the IO provides around the clock surveillance with intrusion detection, perimeter security alerts and other AI video analytics options that can be streamed, via a mobile network, to any location or device. It also comes with a PA horn for instant, live or pre-recorded audio deterrents and out-of-hours alarm monitoring with pre-agreed escalation process.

The IO System is capable of connecting to multiple IO devices on one site to expand its range of services, and can be moved and set up in hard to reach areas.

sunstone-systems.com/iosystem

Thermal cameras with edgebased analytics and audio

Hanwha Techwin Europe has launched three additions to the Wisenet T range, the TNOL3030T, TNO-L4030T, and TNO-L4030TR. These thermal cameras feature a low frame rate of 8fps, which means they fall outside of Regulation (EU) 2021/821 and the Wassenaar Arrangement and are therefore not classed as “military use”, therefore enabling them a quick delivery time. They come with maximum 320x240 (QVGA) and 640x480 (VGA) resolution support and a built-in 13.7/13 mm fixed lens.

The thermal cameras come with edge-based video and audio analytics for extra operational efficiency and situational awareness. Sound classification based on the frequency of a sound source can alert operators when an abnormal sound is detected such as screaming or possible hanwha-security.eu

Smart home range is extended with wireless camera

The wireless design of the BatteryCam from Pyronix allows it to be placed wherever it’s required and moved whenever it’s needed; indoor or outdoor.

With 130° wide-angle view, motion detection, real-time notifications and push-to-talk function, users are always connected to home and able to see exactly what’s happening. The BatteryCam can also connect with the new SolarPanel for continuous charge and adding a 32GB SD Card allows users to record up to a few-thousand one minute video clips in local storage. Users receive real-time alerts from the BatteryCam to their mobile device via HomeControl2.0. pyronix.com/uk

Two-door controller designed for secure connection

The CEM Systems DCM200 (Door Control Module) is an intelligent twodoor controller designed to be secure and directly interface with CEM Systems AC2000 access control software (version 10.2 and higher). It also supports up to four Wiegand or Open Supervised Device Protocol (OSDP v2) readers. These OSDPv2 compliant readers can be used (Entry/Exit configuration) for bidirectional control on two doors. OSDP v2 Support is also included with secure AES 128 encryption. johnsoncontrols.com

EDITOR’S CHOICE

The security industry is busy and complex, so it’s easy to miss new products and services as they get lost in day-to-day activities. Here are a few recent launches that caught our eye.

IP Bridge for event alert technology

Alertex from Luminite is a wireless critical alert system which provides a clear warning to an event requiring action such as lockdown in schools or fire on a construction site. The Alertex IP Bridge has been designed to connect to a local area network via ethernet or wi-fi allowing the system to be remotely monitored from one central location. The Bridge allows users to see which Alertex units have been activated, re-set the system, receive alerts on missed calls and low battery and notify key personnel of events by email or text so that the appropriate action can be taken. Once set up the Alertex system can be remotely monitored and tested by the installer. The IP Bridge has a wireless range of up to 1km line of sight, which can be extended using an external aerial for difficult sites. luminite.co.uk

Facial recognition reader enables seamless entry

A new addition to RBH BlueLINE, the RBH Facial Recognition reader is completely embedded into all RBH platforms, including Axiom V, Axiom Xa and Integra 32, allowing the operator to seamlessly enroll users. The Readers reportedly feature fast, accurate recognition using an advanced algorithm for precision. Users will also enjoy sound and visual feedback on their entry. rbh-access.com

New panic and emergency exit hardware for aluminium doors with CVR

Designed for aluminum doors with Concealed Vertical Rods (CVR), the newly launched range of push bar, push pad, and touch bar panic and emergency exit devices and external hardware from Assa Abloy forms an integral part of building safety.

Ideal for new builds and renovations on private and commercial projects, such as retail and hospitality spaces, the range can also be retrofitted to the most common current hardware products.

Independently tested and certified to EN 1125 and EN 179, the hardware is fully compliant to UKCA and CE standards. No additional keeps or doorset detailing are required for a doorset to complete PAS 24 testing.

The external hardware can be locked off to prevent unauthorised entry, without compromising building users’ ability to escape. The OAD lever shape and panic products help meet the requirements of BS 8300, ensuring buildings are accessible by all users as well as giving an attractive suited range that creates a coordinated finish throughout the building.

The external hardware can be locked off to prevent un-authorised entry, without compromising building users’ ability to escape. The OAD lever shape and panic products help meet the requirements of BS 8300, ensuring buildings are accessible by all users.

assaabloy.com/uk/en/

NOTE: All technical specifications listed are provided by manufacturers

PRODUCT TEST

10 character password. You can then register a new deployment or add cameras to an existing one. Once the administrator credentials are set up and verified using the user e-mail account address, you can log into the AVA Aware site. The sign-in screen gives a number of quick guides to the key features and confirms the camera connection, the camera firmware will be updated if necessary and the main menu dashboard display is shown. The Video view option gives access to the window where screen layouts can be assigned, and available cameras displayed. Microsoft Edge and Google Chrome browsers have had the most testing with Aware software so are recommended for use.

Extensive on-line documentation is available through the AVA Aware system.

Operation

What’s in the box?

Dome assembly

Torx driver

Side entry blank

RJ45 feed-through cover

QR code finder card

The AVA dome is an NDAA compliant vandal resistant (IK10) day /night IP66 dome for indoor or outdoor use with 4K imaging, built-in microphones and edge analytics.

The dome uses Cloud connectivity to provide simple set-up and management with factory installed certificates. The dome’s aluminium body measures 15 x 15 x 96 cm and weighs 1.2kg. Its 4K 1/1.8” sensor has 3840 x 2160 pixels and is specified to 0.15 lux minimum illumination colour.

Getting started

The dome is supplied with its mounting plate attached to the main assembly. This can be used for wall or ceiling mounting with a replaceable side entry blanking plate on the main body for surface cable entry. Four captive Torx screws hold the main body to this mounting plate and the top cover is then held with a further four captive Torx screws. The RJ45 camera feed is fed through a grommet in the assembly base using the feed-through cover supplied. A range of alternative mounting accessories is available.

To access the camera, it is necessary to link to it via the AVA Aware cloud system. This can be accessed via the QR code that is on the base of the camera, under the top cover, or on the back of the dome’s box.

The sign-up process is straightforward and enforces strict login credentials using at least a

The camera is PoE powered, with a power demand from 3.8 to 4.8 watts in normal daytime operation and up to 9.1 watts recorded with IR illumination on, the specification sheet states that the heater if required, can take the demand up to 23 watts. Once powered up the dome has three status LEDs that show power, network link, and connection to the AVA Aware cloud service. There are an additional five LEDs that are used to assist with levelling of the device when installing on wall or ceiling.

The dome is supplied with a fitted 512GB Western Digital “Purple” micro-SD card for edge storage. The card is within the main body so it is necessary to remove the cover should you need to access this.

In normal usage just metadata is sent to the cloud so there is limited bandwidth demand on the system unless licenced cloud storage is used.

A default daily maintenance connection is set for the early hours of the morning, this can be changed to weekly if preferred. This ensures that the latest firmware is always installed in the camera

Menu options

The browser link to the AVA Aware software begins with an opening screen showing icons for the following options:

Video view – Access to camera views, window layouts and playback timelines.

Map view – Add and remove maps and their associated devices.

Devices – Add or remove devices and edit their settings. Profiling and grouping options.

AVA – DOME W-4K-30

The AVA dome is an NDAA compliant vandal resistant (IK10) day /night IP66 dome for indoor or outdoor use with 4K imaging, built-in microphones and edge analytics

• Save time and money - Installation is fast and wire-free; just swap a mechanical cylinder for an eCLIQ cylinder.

• - no drilling the fabric of older buildings. A standard battery inside the key powers the lock.

• - for interior and exterior access points, including doors, gates, cabinets, lockers, vending machines, alarm housing and many more.

• Very low maintenance needs - eCLIQ’s integrated lubricant reservoir ensures cylinders remain maintenance-free for up to 200,000 cycles.

For more information please call 01902 364500, or email info@abloy.co.uk

dome with impressive analytics capabilities and straightforward secure connectivity. Ideal for diverse or

Search – By event type or similar image. Rules – Configure detection rules and event types.

Users – Add and remove users, manage their settings and user groups. Alarms – View and manage alarms. Counts – Create and manage counting by line crossing or subjects in view. Events – View and manage events, and anomalies.

Saved clips – View and manage links for clips.

These icons can be selected directly, or a drop-down list is given from the + symbol on the top tab bar. Setting up and editing the rules for the various detection modes is simple and clearly laid out. Areas of the screen can be masked out to ignore valid movements and stationary vehicles ignored.

Once configured, the camera can be accessed directly from a web browser but it will have a random 20 character password that has been assigned by the system. This password is available through the Settings/View Credential option and can be changed if compromised.

RTSP connection can be enabled but is securely controlled. An external user must be set up with 10-character minimum password assigned. The necessary command string is given in the Stream Setting window.

The AVA Aware front end allows for maps to be created with a range of device icons to add to the image and the capability to link to the people counting function.

Performance

The four infrared illuminators above the lens have a range of up to 30 metres.

An array of four microphones mounted in the dome cover can be used for audio recording along with detection of events including Glass break, Loud noise, Screaming and Smoke alarms, more categories are stated to be in development.

Default analytics include Person and Vehicle detection, Line crossing, Appearance, Loitering, Heat mapping and a range of audio detections. The Person detection can differentiate between male and female depending on the field of view and environmental factors and there are selectable vehicle types. Colour selection can be made but performance would be dependent on factors such as scene lighting.

The viewing pane border changes to Red for rules identified in the scene and Orange for anomalies, with a 30-minute graphical indication of detected movement beneath each image pane.

Replay is selected from one of the lower right-hand icons below the live screen or the embedded replay icon. This takes the user to a similar display but with a 30-minute timeline with a graphical display of events beneath the image. This timeline can be expanded or reduced to show the time period required. The graph shows the amount of general movement in the scene in grey, any Person detection in light blue, and Vehicle movement in purple. Simple transport controls allow for playback speeds of 0.5x, 1x, 2x, 4x and 8x both forward and backward.

Searching for a person or vehicle in the last 12 hours results in a collection of thumbnail images that can be played as short clips or added above the top row to build a case file. A “similarity” search can be performed on these clips, and this will highlight any similar clips as thumbnails. These collections of image files can then be saved to external drives for distribution, or allocated for electronic access, subject to suitable security being set.

The dome can be accessed from a wide range of devices with no requirement to download applications.

Conclusion

A well-engineered dome with impressive analytics capabilities and straightforward secure connectivity. Ideal for diverse or centralised systems with flexible notifications that can be received and managed from anywhere with available internet access.

NOTE: This PSI Product Test was carried out by an independent third party, not editorial staff. The manufacturer had no input in the review or the final result

The dome has a 3.6 to 10 mm lens giving a horizontal field of view of 100° to 45° (53° to 25° vertical). The zoom and focus settings can be remotely controlled through the configuration software.

8.5 out of 10

A well-engineered

centralised systems

Regional Sales Managers - UK

Founded in 1990, HKC Security is an ASSA ABLOY subsidiary designing and manufacturing electronic intruder solutions for the professional security installer, in the UK and Ireland. HKC have established a fantastic team to support our growing community of professional installers using our solutions.

Scotland & N/England

Scotland & N/England

Brian Rendall

Email: brian@hkc.ie

Mobile: 07388 628880

Midlands / East

M idlands / East

Paul Waterhouse

E-Mail: paul.waterhouse@hkc.ie

Mobile: 07795 913965

M idlands / West

Midlands / West

Richard Newey

E-Mail: richard@hkc.ie

Mobile: 07766 144549

South West

South West

Phil Matthews

E-Mail: phil.matthews@hkc.ie

Mobile: 07502 101515

Home Counties/ Anglia

Home Counties/ Anglia

Andrew Gordon

E-Mail: andrew.gordon@hkc.ie

Mobile: 07799 284562

UK Head Office

E-Mail: ukinfo@hkc.ie

Sales: 1706373560

Tech: 1706838746

Greater London

South East

South East

Carl Bell

E-Mail: carl.bell@hkc.ie

Mobile: 07789 782297

We’ve got you covered!

The HKC team covers the whole of the UK and is there to support the professional installer market.

Acquiring security expertise

Last month we announced the news that Johnson Controls had acquired another installation business further increasing its UK presence. PSI caught up with Richard Jones to look a little closer into the story

Aquick search of the PSI website will show you that Johnson Controls has made a number of UK acquisitions over the last few years. Companies such as CDS Integrated Security Systems, GEM Security Services, Envision Intelligent Solutions and Vindex Systems have joined the organisation adding new expertise and technology services to the portfolio. To find out more we spoke to Richard Jones, Managing Director Fire and Security at Johnson Controls to discuss the reasoning behind the deals and what makes a company a good acquisition target.

Last year you acquired a number of installation companies. What was it about those businesses that made them attractive targets?

The UK&I Johnson Controls fire and security business installs and maintains technology for tens of thousands of customers, and we generate substantial revenues. Typically, what we look for in terms of acquisitions are companies that have got a strong services element and solutions expertise in a particular arena, as well as good customer segment focus and a strong team of people. We have found that if a business has those sorts of ingredients, combined with the support and the infrastructure that we have, plus the focus around technology, we can generate really good growth and development for those organisations.

Have you got other plans to acquire?

We have strong organic growth, but I think in a systems and ser vices business, if you can acquire to complement that progression, it can be very beneficial - so we tend to look at growth through both of those channels. Therefore, we will continue to look to add complementary businesses that really add some extra value. The CDS acquisition was a good case in point as they bring a very strong public space expertise in applications including town centre CCTV, public area security and car parking services. In addition to that there were geographical benefits too, with CDS operating in the Southwest, Wales and M4 corridor, complementing our Integrated Solutions

business focused around London and the Southeast. Combining the two together we have a really aligned capabilities allowing us to build out our national strength and coverage.

What trends have you noticed in the development of technology and the applications of security technology?

We’ve picked up a few, mainly around the rapid digitisation of security and the increased use of robotics and AI, and again this is an example of how acquisitions can help us develop our offerings. In early 2022, we acquired a business called Envision Intelligent Solutions, which is in the rapid deployment sector, because we saw very strong development of the temporary video and access solutions side of the market. This service involves providing a temporary solution that’s monitored and managed for the client in the early construction phase, within infrastructure, and where customers are looking at the temporary hardening of security. Given the advances in remote systems and battery technology, along with the ability to do remote diagnostics, the rapid deployment segment looked to us like a really interesting segment. Therefore, Envision joined Johnson Controls last year and it has given us a route into working in the very early stages in the development of a building to protect groundworks and perimeters through the life cycle of the building. This illustrates again where we can acquire to add a complimentary technology to our portfolio.

In terms of trends, we obviously see the whole connected environment ever-increasing; whether you take traditional security alarms and the change out of the PSTN network giving us the opportunity to replace older systems to with upgraded systems that can be connected or with fibre connectivity to supporting customers with remote diagnostics through to CCTV with cloudbased storage, the connectivity theme runs through all of the latest disciplines.

How do you see security and fire systems being a part of connected building applications?

We have our OpenBlue Solutions and our OpenBlue platform framework. And with the number of devices and sensors that go into

“Typically, what we look for in terms of acquisitions are companies that have got a strong services element and solutions expertise in a particular arena, as well as good customer segment focus and a strong team of people”

Richard Jones

buildings nowadays, whether that be in lighting, air conditioning systems or in fire and security systems, there is a lot of data being collected. Increasingly we work with customers to utilise that information to draw it up into an overall solution that enables a customer to look at, for example, energy consumption. So, the data collected in the building allows you to see how the building is being used and how services like lighting and heating are being optimised. The technology allows you to use that data and to manage the building in a much better way. Then if you look at buildings, and you look at what we would term secure buildings, you’ve got the same capability to use the data much more intelligently in terms of security and fire protection.

An interesting trend that came to the fore through COVID was that many large offices became much more multi-tenanted. This means that the management of that office block now has to be very different in terms of the intelligence being applied. In practice services like frictionless access control have become much more commonly used for multi-occupancy premises, and the management of fire systems has changed due to the higher footfall of a busy building. The technology already existed to cope with these concerns, but it was COVID that really accelerated the adoption of the technology. This was certainly the case for the uptake of our OpenBlue platform in smart buildings.

How does your Lifecycle Services offering relate to security systems?

There are two elements to this service. We have always been able to provide an end user or

M&E contractor with a fire system or a security system, but now that we work with Envision on rapid deployment this allows us to be involved from early-stage construction. This means that we can supply and maintain services from the very first stage of development of the building, right through to its completion and then its use. Should the building become vacant at any point we can maintain the protection or change it as required. The entire lifetime of the premises is supported, monitored, and maintained. The other application of Lifecycle Services involves issues like the environment sustainability and the OpenBlue element of the business in that we can provide a range of services to ensure that aspects like energy efficiency and sustainability are continually assessed to meet current standards and surpass evolving requirements towards carbon neutral. This is particularly prevalent with the 200+ hospitals that we work with on concerns such as clean air management and services beyond security and fire.

What is the security system of 2030 going to look like?

When you consider the pace of technology development prior to COVID-19 and then the dramatic change that the initial lockdown period had on all of our working lives, how we used buildings and went about daily work, it sped up the adoption of some technologies innovations because there was widespread change. Connected technology really got a kick start from that period in 2020-21. One of the fortunate things with the field that we are in is that a lot of alarm systems have always been connected, we’ve had ARCs and monitoring centres for decades, but COVID opened up the realisation that you can connect technology in a much more sophisticated way. The industry may have been in a routine of doing what it did with the monitoring of alarms and responding to alerts, but I think in the last few years this has really accelerated the digitisation and really opened people’s eyes to what else you can do with technology and how you can better use a building.

In answer to the question, I think the next seven years through to 2030 is going to see an acceleration of that adoption of the technology. Seeing sensors and detectors as data gathering tools will drive convergence and enable people to make much more informed decisions about security, fire, business, and environmental concerns.

“Seeing sensors and detectors as data gathering tools will drive convergence and enable people to make much more informed decisions about security, fire, business, and environmental concerns”

Envision Intelligent Solutions was just one of the companies acquired by Johnson Controls last year

Vehicle tool theft rise reported

Metropolitan Police data has revealed that tool theft from a vehicle has increased by 25% in the last year – accounting for a third of all tool thefts recorded in 2021 and 2022

There were 34,712 tools stolen in London alone from January 2021 to October 2022. That’s a 62% increase on the 21,445 tools stolen from January 2019 to December 2020.

Tradespeople are ten times more likely to experience tool theft from a vehicle than they are from a building site or their place of work – with only 14% of cases leading to the suspect being identified.

The Tool Theft in London 2022 report, collated by London telehandler hire company Herts Tools, come from a freedom of information request to the Metropolitan Police. The data reveals the impact of tool theft in London, the most affected industries and the types of tools that are targeted most often.

Just 0.3% of all cases (3 cases per 1000) between January 2021 and October 2022 ended in a charge for the suspect. A suspect is 20 times less likely to be charged for tool theft from a vehicle than they are for any other theft category.

Stefano Lobban, Director at Herts Tools, said: “It’s disappointing to see that the tool theft epidemic is getting worse in London, particularly

from vehicles that now often have theft deterrents in place.

“It’s not surprising to see that high-price items such as powered hand tools are still the most sought-after by thieves. Amid the ongoing cost of living crisis, the trade for secondhand (and potentially stolen) tools is booming, tempting more people into stealing tools.

“We’re urging those across all trades to double-check they have theft security measures in place, to avoid falling victim to crime.”

Brian Berry, Chief Executive of the Federation of Master Builders, said: “With eight in ten builders reporting that they have had tools stolen before, tool theft is a serious issue for Britain’s tradespeople. It’s a shame that over a 40-year working life, tradespeople will typically lose £10,000 and six working days to tool theft. Aside from the detrimental financial impact, tool theft causes mental health issues and stress for builders.

“Tradespeople can protect themselves by bringing tools inside at night, adding extra locks to their van and marking tools. Installing CCTV system is a further option, as well as registering tool serial numbers on an online database. They should also check their insurance policies to see what they have covered.”

“Amid the ongoing cost of living crisis, the trade for secondhand (and potentially stolen) tools is booming, tempting more people into stealing tools”

INTEGRATED ACCESS SECURITY POWERFUL WEB BASED CONTROLLER

The evolution of IFSEC –

Sustainability, wellbeing, distributors and a new train!

This month we talk to Gerry Dunphy, Event Director – Fire & Security at Informa, about what we can expect from IFSEC this year when the industry heads to Excel, London from 16-18th May, fifty years after the first event

How are the plans going for IFSEC 2023?

As usual, never enough days in the year but we’re very pleased with the exhibitor uptake with several major international companies returning to the show, and in terms of visitor registrations, we’re currently 10% ahead of where we were this time last year which is pleasing. There are multiple projects going on and we have some new features for 2023, so we expect a very different show from what people have experienced previously. It’s more focused, reflects important areas such as partnerships and we’re now fully committed to our sustainability agenda which will aim to make all our shows accountable and positive impact businesses. We’re also bringing the mental health and wellbeing conversation into the event with a new partnership with a leading UK charity.

Different in what way?

The IFSEC of 2022 was the first one back after the challenges of COVID and while I think people were very pleased with the outcomes, we know that the world we live in today is a very different space, particularly in regard to

the way we approach business meetings and exhibitions. IFSEC 2023 will be a reimagined event not only in terms of visitor expectations, but also taking on board other issues of modern life such as sustainability. We’re actively engaging with exhibitors to consider how they build their stands, where the materials are sourced, the recycling elements and waste reductions. From our point of view, we’re looking to constantly streamline what we’re what we’re doing as a proposition in line with making the shows great experiences for the community. As always, content is hugely important in giving us the opportunity to enable people to understand and learn from the shows; but how we do that must reflect all the changes that are going on around us.

So, what will be new this year?

The big project for this year is the establishment of the Distributor Network within the show which will enable visitors to directly engage with the distribution side of the market. Historically, trade shows are tricky for distributors to get the most out of because they stock so many products and brands, so it’s always been a

“There are multiple projects going on and we have some new features for 2023, so we expect a very different show from what people have experienced previously”

Gerry Dunphy of Informa

challenge knowing where to focus. We’ve redefined the way distributors participate at the show so that they become more of a partner and will be able to invite their customers to the show with various incentives and promotions and crucially introduce customers to their technology suppliers. There will be bespoke distributor hubs on the show floor, each one purpose-built and sustainable in design where the distributors can host their own events and customer sessions. For example CIE Group will have a coffee bar, while ADI Global, Oprema, Nimans, DVS, DTS, Dynamic CCTV, Security Dynamics, Cop Security, Puretech, and Mast Digital will host various customer engagements and activities on their own stands. Each hub will be a place where installers can go for a chat, catch up with the latest news and then be taken to see manufacturers by their distributor. This makes it easier for the installer to engage with the manufacturer and to talk technology or technical issues etc. We think this will work for all parties involved and we can tell from the take up that it’s been well received. The other big focus this year is a partnership with the charity Mates in Mind which concerns mental health and wellbeing. The security sector can be a very challenging industry with plenty of lone worker time and managing SME businesses in an economic downturn, so we’re partnering with the BSIA to promote the charity at the event. The charity will be running a seminar and we encourage visitors to come

along and have a look at the support on offer. So often people suffer in silence, yet there is help available and it’s time to start the conversation. The other big bit of news is the Elizabeth Line railway is now fully functional and provides seamless access to ExCeL from east to west. The journey times are staggering- central London direct to ExCeL is just fifteen minutes and Heathrow direct to ExCeL is just 40 minutes. Accessing ExCeL has never been easier and it’s fair to say the Elizabeth Line is a proper, 21st Century integrated transport solution which London has been eagerly awaiting. Visitors will find accessing the show effortlessly easy and I’d thoroughly recommend the experience!

What about the established show features?

All of the event regulars will still be occurring, so ourites like the Attack Testing Zone will again draw substantial crowds. We developed this area with LPCB some years ago and it is still the most viewed and visited feature on the show floor. We’re also bringing back Tech Talks seminar theatre hosting a range of technical and strategic presentations across areas such as the future for access control and the increasing importance and growth of body worn cameras, which is a topic we are seeing a huge amount of interest in at the moment. Our research partner Omdia, will be presenting some key industry trends and we’ll also focus on the opportunities for installers in the professional AV sector and how they can incorporate this specialism into their businesses. The Engineers of Tomorrow competition will also return and we look forward to providing the apprentices with a platform to showcase and celebrate their considerable skills. Our installer partner at SSAIB will again be managing the bar on the showfloor and they will welcome installers to visit and take a refreshment or two.

This year it is 50 years since the first event. Anything special planned?

There aren’t many trade shows that have been running for 50 years so we do see 2023 as a milestone year. The original IFSEC, named ISEC, was held in the Royal Lancaster hotel back in 1973 and from what I hear, it was a collection of alarm manufacturers coming together to sell kit.

“The big project for this year is the establishment of the Distributor Network within the show which will enable visitors to directly engage with the distribution side of the market”

Inevitably the idea caught on and has developed into the event we have today. To celebrate we will have a big party at ExCeL on the Tuesday night of the show. It will be a great opportunity for people to come together to acknowledge and celebrate the past, but also look to the future.

What will be the technology trends at the show this year?

I wouldn’t say that there are new trends specifically, rather I think technology is seeing a continuation of its current journey. Anything to do with convergence is becoming a bigger part of the market and integration is a huge part of that evolution. I’d include VSaaS and ACaaS and the use of cloud technologies and also analytics in that development too. At the event, the Converged Security Centre demo area does a great job explaining this picture because it’s one of those features that helps to tell the story of how everything can work in harmony. This year’s Converged Security Centre partner will be Advancis and they’ll be collaborating with several vendor partners such as Nedap, Eagle Eye Networks, Network Optix and Harper Chalice to showcase the benefits of open, integrated security management platforms. Visitors will have an opportunity to see, hear and experience the technology in real time and meet with the experts behind the technology. A point to remember too, is that we are very closely associated with our sister events especially Firex but also The Facilities Show, which means that we can provide a lot of information for the FM market. We expect a lot of crossover with that show as well as Safety and Health Expo which can offer installers advice with other issues such as working at height and PPE etc..

Is there anything we will see less of at the show?

I don’t think there’s anything we will necessarily see less of, but I do expect exhibitors to be more creative in the way that they approach the event. I think we have all learned that exhibitors screwing a load of cameras to a stand wall isn’t the most effective way to show what technology is all about. What is more beneficial is to demonstrate the system capabilities, rather than just the hardware. Nowadays, it’s the effectiveness of the whole system, particularly on the integration side, with a demonstration of the potential of the technology that resonates better with visitors rather than just presenting a sea of cameras. We know that sensors, detectors and cameras are now seen as data gathering tools for much more than just security

purposes, so reaching out on the business intelligence side along with issues such as sustainability, building management and the environment will be more apparent this year. I think that from the installers’ point of view, they need to come to the event to understand what their customers are going to ask them about in relation to such applications.

What are you looking forward to seeing the most at IFSEC?

I’m really keen to watch how the distributor network operates within the show. We’ve created little citadels around some major manufacturers with the entire support network around them and I’m hoping that this will change visitor interactions from being just straight, transactional conversations into something more fruitful. I’m also interested in seeing the Tech Talks theatre as well; full of people enjoying a rapid turnaround of 20-minute bite-sized presentations. The party celebrating our 50-year anniversary is going to be fantastic too and will enhance our reputation as being a major social event for the industry as well as an essential show for developing business relationships and promoting innovation. And of course I’m really looking forward to seeing visitors piling out of the shiny new Elizabeth Line trains, fully refreshed and stress free. The new era has arrived!

“I’m really looking forward to seeing visitors piling out of the shiny new Elizabeth Line trains, fully refreshed and stress free. The new era has arrived!”

(c) Transport for London

Paxton rewards installers with new loyalty programme

The Paxton Installer app has been upgraded to include a new rewards programme that will unlock perks and develop new business opportunities for Paxton installers – as well as enabling them to earn great rewards!

The Paxton Installer app has proven to be a worthy addition to the installer’s toolkit; however, the company has taken advantage of the latest app developments to upgrade the application to expand the offering with some notable new benefits.

To find out more about the new programme and its features, PSI caught up with Gareth O’Hara, Paxton’s Chief Sales Officer.

Why change the current Registered Installer Scheme?

The original scheme was quite popular with our U K installers, so we wanted to expand it to our global installer base and bring them the same, and even upgraded, benefits. As app technology and the use of smartphones have developed rapidly, we looked at how the scheme was delivered. This was especially pertinent as Paxton is a company built on the principles of utilising the latest technology, delivering useful security solutions to the market. With the technology we have available to us we now have the opportunity with the new tools available to deliver what will be seen as a simple-to-use, loyalty programme that matches the expectation of our customer base.

How did you develop the new programme?

Three years ago, we launched the Paxton Installer app and, so far, it’s been downloaded by over 25,000 users, achieving a consistent 4.9 out of 5-star rating by its users. This essentially delivered the first phase development of the programme, it validated that the app was deemed useful by installers and therefore could be seen as the right platform, to introduce a loyalty programme as well as the other features that it provides. The next step was developing a programme that appropriately rewards our customers for choosing Paxton over the other brands that are available in the market.

“Having a barcode on the product makes it simple for installers to collect points and removes any problems associated with where the item was purchased from”

How does the rewards programme work?

We have strived to make it simple - all you need to do is scan the silver barcode on the product. If you forget to scan the code at any point, you can enter the serial number at a later date or utilise the batch registration feature in our Net2 software. Having a barcode on the product makes it simple for installers to collect points and removes any problems associated with where the item was purchased from. This was essential because the aim of the programme is to reward the installers for their decision to use Paxton products and not restrict their buying options.

Other than scanning Paxton products, installers can attend training sessions or complete other activities to earn points. We are huge believers in education and the provision of free training, so when people sign up and come to training, they will get points. Also, if you do a fantastic installation that you want to promote via a case study, and submit it to Paxton, you will get points for that too. So,

the programme is not just about purchasing Paxton products, it is also about development through training and education, putting yourself in the shop window with case studies and being a true partner with us.

So, what can you get for your points?

We offer a wide range of options for customers such as branded merchandise (hoodies, tools, flasks etc) or installers could use their points in exchange for more Paxton products which might provide a commercial advantage in certain situations. Alternatively, customers might want to save up their points for Amazon vouchers. The good thing about the rewards programme is that no matter what size of a company you represent, you can take part. If you are a sole trader you can save up your own points but if you work for a larger business, you can put the app into shared mode, which enables all the people in the company to generate points together.

What is the installer tier system?

There are four tiers that define what level of benefits you can achieve with us. The first level is Paxton Partner and then it goes through Silver, Gold and Platinum as you progress. By building your balance, you get bonus points and the programme opens up more benefits beyond the redeemable rewards that are in the Installer app. An example of a tier achievement

is the option to have exclusive partner literature that have Paxton Partner badges to show your expertise. As you progress through the tiers, there are more perks to enjoy.

The tier system also comes into play with the Find an Installer feature on our website. We are keen to work closely with our installers and not only reward them with a programme for the products they buy, but also help them to develop new business by leveraging the Paxton brand themselves.

The Find an Installer page on our website receives over twenty thousand visits a year from end-users looking to find security installation companies that are proficient with Paxton products. When an end-user enters their location, the system will search within a defined radius for a Paxton proficient installer. The list provided will be based upon location and tier status.

With the new programme and the benefits that come with it, we are opening up the Paxton shop window for all our rewards programme installers with the intention of generating more business opportunities for them as well.

What do current installers on the Paxton Registered Installer Scheme need to do now?

The Registered Installer Scheme has been replaced by the new and improved Paxton Rewards programme. Their current Registered Installer account is closed, and their points are transferred automatically to the new programme.

New installers will need to download the Paxton Installer app and complete the sign-up process to become a rewards partner. They can then scan their first product to begin collecting points.

There will be a two-year period to spend points from the date that they are registered and because we recognise that there could be breaks in between jobs that require our systems, we will send out reminders when the deadline approaches.

If you were a Paxton installer, what would you exchange your points for?

I do really like some of the merchandise that we’ve got available. But as I am always looking for anything that I can do to add value to my customers and create an advantage in the marketplace, if I were an installer, I would look to redeem my points on Paxton products.

“We offer a wide range of options for customers such as branded merchandise or installers could use their points in exchange for more Paxton products”

THE UK’S LARGEST AND LONGEST-RUNNING SECURITY EVENT

SAVE THE DATE

THE #1 REUNION FOR THE SECURITY INDUSTRY RETURNS

16-18 MAY 2023, EXCEL LONDON OFFICIAL SPONSOR

Why apprenticeships work

No one can deny the importance of our colleges and universities and the role they play in helping the UK reach its ambitions for economic success. However, education alone does not solve productivity and economic issues – or even address the very costly sector-wide skills shortage we are facing at present.

The UK is suffering from a severe skills underutilisation, with a growing number of graduates doing jobs previously filled by non-graduates. We are rated highly in terms of tertiary education by the Organisation for Economic Co-operation and Development (OECD) while we perform behind other nations for productivity and youth employment. Other nations with well-established vocational training routes into employment all rank in the top 10 OECD high-performing nations.

The whole system needs to change – and there’s plenty of data to back this up. But that article is for another day.

Many employers don’t only want people who emerge through purely academic pathways. We move into an era where employers value technical and transferable skills. There are two areas that can turn around the education system and economy: great technical skills – delivered through high-quality vocational education and great transferable skills – problem-solving, creativity, teamwork, and communication – which are core to every industry.

The issue isn’t about a lack of money being spent on education and skills – the money is there, with over £2.7 billion being spent on apprenticeships across the UK, but there’s an imbalance in the split and the flexibilities in which employers can use and spend this apprenticeship funding. With billions of pounds in unspent Levy being handed back to the Government each year.

Apprenticeships offer a win-win for everyone – learners, businesses and the economy. Ninetytwo per cent of apprentices remain at work after they qualify. Apprenticeships help people move directly into high-value jobs and earn a wage, paying taxes and contributing to the economy as they learn. Don’t forget Higher Skills = Higher Wages = Higher Economic Growth.

The same cannot be said of traditional academic courses, which can result in graduates qualifying but with thousands of pounds of debt and no job. Bear in mind that a four-year university graduate course can cost the taxpayer around £32,000 (depending on where you live). In 2021/2022, there were 2.86 million full-time university students in the UK, but there were a reported 600,000 fewer people in work, and around 210,000 of these were SSV’s, Skills Shortage Vacancies, which is more than double the figure from 8 years previous. This shortage in a high skilled workforce is reported to cost the UK £120 billion by 2030.

One solution? Allow additional flexibilities of the apprenticeship funding to allow employers to utilise the fund to pay bursary for unemployed placement learners, wages for apprentices, and of course, tooling, PPE and additional upskilling courses. Instead of employers handing back billions in unspent Levy funding, we will see a rise in apprentices, employer spending and economic growth.

Second solution? Limit the enrolments in fulltime higher education programmes so that those that would typically enrol at University are forced to look at earn-while-you-learn options, like apprenticeships, as valid career choices.

www.skills4security.com/

YOUR SKILLS QUESTIONS ANSWERED

As part of this column you can ask David questions directly about training and apprenticeships. We will aim, to publish the question and answer in the next column. If you want to participate in this, then email info@skillsforsecurity.org.uk

We are planning to take on an apprentice. How do I recruit?

We have a team of account managers that will talk you through the process and even help you advertise on the government apprenticeship webpages or arrange for you to get a trainee to take on a work placement as part of our try before you hire.

We already have an apprentice. How do I sign them up?

We enroll all year round to minimise barriers to entry. Our enrolment process is fully digital and online, with only a few forms to complete. Just get in touch with the email above, and we will get back to you the same day.

David Scott of Skills for Security explains why apprenticeships are a win-win for everyone in the security and fire sectors

“The UK is suffering from a severe skills underutilisation, with a growing number of graduates doing jobs previously filled by non-graduates”

SECURITY ON SOCIAL MEDIA

A look at what’s been happening on PSI’s Instagram feed this month (apart from all the sport...)

psimagazine

together raising standards

Meet the installer

Name: Pete Davis

Security life with Pete Davis of Wessex Fire and Security in Dorset

Job title: Technical Manager

Time in security/fire: 28 years

Company: Wessex Fire and Security

Location: Dorset

Areas of expertise: Design, installation, service and maintenance of security and fire detection systems

Certifications: NACOSS Gold and BAFE

What is the best thing about working in this industry?

What would be a typical project for you?

Typical projects for us include systems incorporating fire alarms, extinguishers, access control, intruder alarms, CCTV, nurse call, refuge and warden call systems across a wide variety of sites, these can range from simple domestic installs, high value individuals, infrastructure sites, iconic heritage buildings, school, universities, commercial and industrial.

We would normally see out the whole project from design through to installation and commissioning and then look after the sites with a full Service and Maintenance contract. Do you have any ‘go to’ technology and manufacturers?

As a business we operate with a product por tfolio which contains two or three different manufacturers for all disciplines whose products we have tried, tested and evaluated thoroughly to ensure they are the right fit for the works we carry out.

We always like to keep on the forefront of technology in our industry and are always keeping on top of new products released to see if they are something that could improve our offering to our end users. By sticking to a smaller number of products we believe we are able to give our customers the best service possible and it enables us to train the engineers to the highest standard on each product which in turn delivers first class customer service.

For me it is currently the enhancement in technology that has been happening in the industry recently, IoT is a big change for an industry that in the past hasn’t really moved on as quickly as other industries. IoT is now enabling so much more to be achieved with fire and security systems and helping them to integrate with one another, further enhancing their capabilities which in turn increases the offering to the client or end user and lets them have all the information and control in one place which is a big request for a number of our larger contracts.

We are also lucky enough to work closely with manufacturers helping them beta test new equipment, so we get to see what is coming to the market early which often gets the sales department excited, just as long as they don’t sell the product before its released (this has happened).

Is third party certification beneficial?

Yes I believe it still is as beneficial now as it has always been, with our accreditations we can prove that as a business we are working within the guidelines of the industry, it shows that not only our installations, service and maintenance work is carried out to the highest level but also that our management systems, training and health and safety is the best it can be, it ensures end users that we are using the right products for the right reasons and they can be safe in mind that their systems that are designed to protect them are doing just that.

Auditing ensures we are fulfilling our commitment to our customers and carrying out the work in the way expected when they signed up with us, when customers’ lives and property are at risk they want to know that the company they have chosen takes it as seriously as they

“We are lucky enough to work closely with manufacturers helping them beta test new equipment, so we get to see what is coming to the market early which often gets the sales department excited”

together raising standards

do and when they choose a accredited company they know they are getting exactly that.

I must admit we have seen in recent years less domestic customers requiring NSI or SSAIB for their intruder alarms with some insurance companies not seeming to worry if an alarm is fitted or not which is a little worrying as this opens the door to unqualified engineers/ companies making security recommendations, customers also need to be mindful that not all companies that claim NSI accreditation have it and we always recommend end users to carry out research before choosing a company to install their system, there are plenty of really good honest companies out there that will ensure their home security is to the highest standard possible and these companies will be accredited.

Do you think there is an engineer skills shor tage? Any trouble recruiting?

Yes,Yes undoubtable so, our industry seems to be going through a rough patch at present when trying to recruit new engineers, its not always the fact that no one responds to job adverts it is more the fact that many applicants are outside the industry looking to get in, which isn’t a bad thing, but when companies need skilled engineers to hit the ground running it is a big struggle at the moment to get the right people through the door.

As a business we have for many years supported the apprenticeship scheme and work closely with our local colleges to offer young people the opportunity to get into our great industry and because of this we have ended up with several really good engineers, some of whom ended up in management roles.

Recently we have also started a new process taking advantage of the excellent courses offered by Tavcom where we have opened up Trainee Service engineer roles to anyone from any background and skill set, along with onsite training with our experienced engineers, in house/manufacturer training and the intensive Tavcom training courses we are working towards adding to our service team in this rather intuitive way and currently have three trainees working their way through the training and we are now on the look out for a fourth, we have also taken on a Technical Support apprentice from outside the industry and with

“As a business we have for many years supported the apprenticeship scheme and work closely with our local colleges to offer young people the opportunity to get into our great industry”

training from the local college and our own in house team and manufacturers we will have further support for not only our customers but also other staff members.

Are there any common requests from customers that give you problems?

Some of the time customers expect their old equipment to be able to do the things new products can do without changing them, with the introduction of technology like HD over coax we can now achieve things that could never be done before but sometimes equipment that is 30+ years old just needs to be replaced with new modern tech.

What is the security industry’s biggest myth?

Currently it is the belief from some end users that a system they can buy off the internet will do the job just as well at a fraction of the cost. When you involve a fire and security company you are not just getting the equipment, you are getting years of experience to help design and install a system that will truly protect the things you love - and people who have been unfortunate enough to be affected by a burglary or fire I believe would agree.

What impact has smart/home automation had on your business?

Many domestic customers get very excited about the boom in smar t/ home automation and everyone wants to know ‘does an app come with that?’ With the manufacturers we use, app connectivity has come on leaps and bounds in recent years enabling customers to have more control of their fire and security products than ever before. We make good use of Texecom’s Cloud which enables us to remotely support customers many of which are over the moon when something can be fixed without them having to wait for engineer attendance. We also work very closely with Ajax as one of our security offerings and with their products we can give the customer remote control not only over their security systems but also over their water valves, light switches, power sockets and basically anything they want if designed right and all of a sudden smart home automation that was once a thing for the rich has been opened up to the masses.

What would make your job easier?

I think the ability to know what is going to come in at the star t of the day would be good. Being in a reactive industry means my day can go from quiet and peaceful to all out chaos very quickly but with a good team at Wessex (office and field based) issues are quickly solved and rectified and all can be peaceful again.

If this happened in all situations it would make everyone’s job a little easier. I also think that good planning is so important for everyone, we are in a service industry and quite often have to react to situations and we all accept this, however there are many areas where better planning would improve everyone’s work lives and reduce stress.

What is your ultimate/fantasy electronic security/fire product?

Products that can fix themselves would be good - if this is too far then maybe we will just go with systems that diagnose their fault and sends all the information into the team so engineers know exactly what they will be up against when turning up on site.

What advice would you give to a younger version of yourself?

Probably the same advice I give my children now; work hard and you can achieve anything you want in life, but don’t forget to play hard too.

Will England ever win the World Cup again?

I would love to see them do it in my lifetime, we seem to be getting closer so you never know one day they may just go all the way.

If you won £25K what would you do with it?

I think I would take the family on a long, extended holiday of a lifetime so we can all chill out, put our feet up and have a well-deserved rest.

As a leading business in the Dorset and Wiltshire area, Wessex Fire & Security is proud to run an incredibly successful Apprenticeship Scheme working with local colleges and training centres

Learn from the experts

The Hikvision eLearning platform aims to help security industry practitioners enhance their professional competence through learning and certification. The platform also provides preliminary training and insights for those who wish to start out in the security industry

of live webinars to complete an instructor-led course from home.

An edge in the competition

By keeping up with the latest trends of the security industry and also learning and preparing to utilise, select, and deploy future-proof security products and solutions, those who take part in the programmes are positioning themselves ahead of their competitors in the market.

The Hikvision eLearning trainers’ team features the most experienced security experts from Hikvision and partner organisations worldwide including recognisable names like Adam Williams, an Academy Trainer from London. Trainers come from professional fields including product design, AI algorithm research, presales, delivery, after-sales, customer training, and more. All are well-equipped to provide authoritative courses about the newest products and solutions and to prepare learners for what the security industry has in store.

There are two main programmes in the eLearning portfolio, the General Security Certification Programme and the Hikvision Security Certification Programme each developed to match the requirements of the learners depending on their level of expertise with security technology.

Installers can take video-based courses, attend onsite training filled with classroom interactions, or enjoy the convenience of live webinars

The training programme welcomes installers, integrators, engineers, students, and anyone else who is interested in the security industry to use the eLearning platform for training and certification. Hikvision will help those using the platform to manage training certificates, enhance resume, and stay ahead of competitors.

A professional, structured curriculum

Utilising industry experience and expertise gained in the past 20 years, the programmes provide comprehensive and diverse courses from fundamental skills to system design to meet the needs of different learner groups.

There are several ways to learn on the eLearning platform. Installers can take videobased courses, attend onsite training filled with classroom interactions, or enjoy the convenience

General Security Certification Programme

The General Security Certification Programme (CGSP and CGSA certification) focuses on the universal knowledge and skills needed in the security industry, from technical principles to typical solution design. This programme helps individuals and organizations prove their competence in the security business. This programme is open to anyone who would like to start a career in the security industry. The training courses are designed to help industry practitioners from different backgrounds quickly grow and achieve goals.

Individuals will learn through online videos and then take quizzes to get credits. When they gain the needed credits, they may go ahead with the exam and apply for the certificate if they pass. They will then be qualified as a Certified General Security Associate or Certified General

Security Professional once the relevant courses and exams are finished.

Hikvision Security Certification Programme

The Hikvision Security Certification Programme (HCSP and HCSA certification) revolves around Hikvision products and solutions, covering system configuration, operation, troubleshooting, and more. This programme aims to enable quick transfer of Hikvision’s product and technical capabilities to distributors, system integrators, and installers. The programme is open to security professionals who need to deploy Hikvision systems and look for ways to prove their skill and expertise in the security industry.

Once the programme is completed, the trainee will be qualified as a Hikvision Certified Security Associate or Hikvision Certified Security Professional.

The main aims of the training are to; provide knowledge about Hikvision’s variety of product offerings, packages, and solutions, and ways to select products and deploy systems; enhance the technical know-how of security professionals to better serve their customers; give insights and deepen the overall understanding of the security business.

There are six categories in the HCSA portfolio, each focused on a different technology discipline. These are CCTV, VMS, access control, video intercom, alarm and HikPartnerPro:

• HCSA-CCTV certification focuses on essential theoretical knowledge, operation and maintenance, as well as smart functions and applications of Hikvision’s network and analogue products including security cameras and video recorders, as well as bundled software products.

• The HCSA-VMS course focuses on basic and essential installation and operation training on Hikvision Video Management Software (VMS): HikCentral Professional.

• The HCSA-Access Control courses focus on essential theoretical knowledge, operation and maintenance of Hikvision access control products, including access controllers and various types of terminals.

• The HCSA-Video Intercom courses focus on essential theoretical knowledge, operation and maintenance of Hikvision video intercom products, including door stations and indoor stations.

• The HCSA-Alarm courses focus on the introduction of intrusion alarm fundamental, wireless alarm products, wired alarm products, device configuration on web browser and wiring as well as operations on Hik-Connect and Hik-ProConnect.

• HCSA-HikPartnerPro certification focuses on essential theoretical knowledge, operation and maintenance of Hik-Partner Pro.

Find out more about Hikvision eLearning and enrol at: elearning.hikvision.com/uk/

ONE PRODUCT TWO ILLUMINATORS

No-Nonsense Distributors

TRIED & TESTED

An overview of some of the products we have featured in PSI independent test reports over recent months. Manufacturers and distributors have no input in the testing or the final results so you can rest assured that these are genuine reports and not based on external influences.

Bosch – Flexidome NDE-3503-AL

Part of the Bosch Flexidome IP 3000i IR range, this fixed dome camera is impact resistant to IK10 with IP66 protection rating and has a 1/2.9” 5MP CMOS sensor, 3.2 to 10mm motorised lens and a range of “Essential” video analytic functions. It has a diameter of 137mm and height of 122.5mm. It has an operating temperature of -30°C to +50°C.

Review: A very capable dome camera with a wide range of configuration options. Score: 8.5/10

IDIS – DC-S6283HRXL

The DC-S6283HRXL dome is an external IP66, IK10 rated, 1/2” CMOS 2MP Lightmaster PTZ ONVIF compliant dome with 36 times zoom lens and long range IR capability.

Review: A well featured PTZ dome with simple setup, excellent optical performance and enhanced IR illumination. Score: 8/10

Uniview – IPC2325EBR5-DPZ

Promoted as a 5MP WDR Starlight Varifocal IP67 network bullet camera, the unit is based on a 1/ 2.7” sensor with a 2.7 to 13.5mm auto-focus motorized zoom lens giving a horizontal angle of view from 93.28° to 28.56°.

Review: A versatile solidly built external bullet camera with a wide range of configuration settings. The security settings allow the camera to be suitably locked-down but the lack of a forced “strong” password is a concern; perhaps a future firmware update will remedy this. Score: 8/10

The 3xLogic VX-VT-56 is an IP66 bullet style external thermal camera with a 56° horizontal field of view. It has motion detection including video content analysis and temperature alarm capabilities built in.

Review: A very compact thermal bullet camera that is straightforward to install and set up. t is capable of detecting scene intrusion and creating alarms regardless of light levels and weather conditions. A variety of specialist analytics is included. Score: 8/10

The UK’s Leading Experts

Hikvision – ColorVu DS-2CD2087G2-LU

This IP67, 8MP bullet camera is from the Hikvision ColorVu range. It is designed for 24-hour colour imagery with warm-white visible LED illumination support for zero light scenes. A wide 2.8mm lens version is standard with 4mm and 6mm options.

Review: An extremely sensitive 8MP high-resolution camera with advanced detection capabilities, 24-hour colour capability and a wide range of security features. Score: 9/10

Serage – SRDNC5FW Dome

The Serage SRDNC5FW from G-TEC is an IP66 ‘Turret’ style 5MP dome with a fixed 2.8mm lens. It is based around a 1/2.7” high sensitivity sensor coupled with an F1.0 lens to give good colour images in low light. Visible and infrared illumination is built in, and a microphone provides audio. AI based video and audio detection is included.

Review: A very good all-round performance from this compact dome camera. Excellent colour image quality in very low light levels and flexible detection and analytic capabilities.

Oncam – C-12 Indoor

This internal 360° view camera designed for ceiling or wall mounting, is based on a 12MP sensor and provides a fisheye image with a wide range of configuration options.

Review: A very powerful compact fisheye view camera compatible with a wide range of video management systems with simplicity of installation and good support documentation. Score: 8.5/10

Dahua – TiOC 2.0

The DH-IPC-HDW3549H-AS-PV-S3 is a 5MP full-colour fixed-focal eyeball WizSense network camera. It is the latest in the company’s TiOC (three- in-one camera) line which integrates 24/7 full-colour monitoring, active deterrence and AI into one solution.

Review: A very capable Eyeball style dome that has a wide range of features to help detect and deter intruders, with extensive cyber security settings. When used with the Dahua Smart NVR, the camera supports intelligent search capabilities. Score: 8.5/10

Wisenet – PNM-C7083RVD

The PNM-C7083RVD multi-directional camera is a dual dome device that provides two 2MP views that can be individually set to suit locations while requiring only one network lead. The cameras provide AI object classification analytics and low light operation. They are IP66 & NEMA4X environmentally rated with an IK10 impact protection rating.

Review: An impressive and very flexible dual camera unit that is easy to install, configure and maintain. Score: 9/10

Hikvision – AX Pro

The AX Pro can be purchased as a kit or individual components. The reviewed system was a DS-PWA96-Kit1-WE kit with the seven parts as listed. It is a wireless Grade 2 alarm system that can be used stand-alone or integrated into a management system. Additional modules are available to link to home automation products and systems. The DS-PWA96-M-WE panel supports up to 32 areas and 96 zones.

Review: A compact wireless alarm system with extended battery duration and flexible remote management. The product is well suited to central monitoring with a range of protocols supported. A reasonably wide and increasing range of detector types with scope for integration with home-automation systems. Score: 8.5/10

Pyronix – MCEXTERNAL-WE

This tamperproof and weatherproof contact extends perimeter protection applications to securing sheds, garages, gates etc, with remote voice push notification alerts via the smart device apps, HomeControl2.0 and ProControl+. Featuring an IP66 rating, this discreet and versatile Grade 2 device is described as easy to fit and calibrate.

Review: The product is constructed very well. The casing is made of a hard polycarbonate with a deep grey (anthracite) finish which makes the door contact look great. The overall performance of the product did not disappoint during testing as it managed to maintain a high signal strength at all times as well as being very responsive. Score: 8.5/10

Ajax – MotionCam Outdoor

The Ajax MotionCam Outdoor is an IP 55 rated combined external PIR sensor with inbuilt capture camera for use with the latest Ajax Hubs that support visual verification. The detector has settings for the image resolution and number of pictures sent on alarm. After dark the unit has two high-intensity infrared LEDs to provide illumination for the camera’s monochrome mode.

Review: A very simple to install and manage, extended battery life external PIR detector for Ajax based Hub 2 systems, with the advantage of visual verification. Score: 9/10

Eaton – i-on10 KP

The i-on Compact Security System is a Grade 2 wired intrusion detection panel with 10 zones and up to 10 users and 4 keypads. It is promoted as being suitable for simple, entry-level burglar alarm systems to protect homes and small commercial installations.

Review: A straightforward and engineer friendly grade 2 wired alarm system with a wide range of configuration options and simplicity of installation. Good documentation is supplied with the product. Score: 9/10

CSL – MiniAir 2

MiniAir 2 is a single-path signalling solution that utilises a 4G/LTE-M path to signal an alarm from a protected premises to an ARC. It comes with a standby SIM as a backup to safeguard the system, if the active SIM fails.

Review: The product overall is great. It is a perfect solution to the PSTN switch over/off as it means that existing systems that rely solely on PSTN signalling can continue to do so without the expense of upgrading the customers control equipment. Score: 9/10

The UK’s Leading Experts

Texecom – Capture

Capture motion detectors are intended for use in a wide variety of professional security applications. With a choice of EN Grade 2 wired or wireless connectivity, wall or ceiling mounting, and a choice of detection technologies including dual element, quad element or dual technology sensing, Capture suits a wide variety of security environments.

Review: The ease of connection with a range of switchable, built-in EOL resistor values simplifies the installation process. The potential for device branding will likely be appealing to independent installers. Score: 9/10

TRENDnet – TI-BEP200

The 2-Port Industrial Outdoor Gigabit Active/Passive PoE+ Extender, model TI-BEP200 from TRENDnet enables installers to extend up to two PoE+ signals an additional 100m for a total PoE distance of 200m or up to 500m with daisy chained units.

Review: The unit is suitable for industrial application where external installation is required as it is constructed of heavy-duty material, enamel coated and IP67 rated with built in 4kV surge protector and surface earthing clamp. Score: 7.5/10

Videoloft – Cloud Adapter 8

The Videoloft Cloud Adapter 8 is an eight channel bridging device which equips new and legacy video surveillance systems with Videoloft’s offsite cloud video solution.

Review: It is a very cost effective solution for those looking to update existing systems, upgrade the overall storage solution, or wanting to connect independent cameras to a recording and viewing platform without the need for a recorder or controller. Score: 8.5/10

Wisenet – TID-600R

The Wisenet TID-600R is a compact IP65, IK08 intercom unit featuring a 1/2.8” 2MP camera with a very wide viewing angle and infrared support up to 5 metres. It supports SIP 2.0 connection, has a touchless call option, edge storage and ONVIF compliance. It measures 165(h) x 49(w) x 48(d) cm with a weight of 490g.

Review: This is an impressive SIP 2.0 intercom unit that can be used in a wide range of situations especially in healthcare, where the touch-free method to initiate a call reduces infection risks. The HD camera and its event recording options can provide excellent evidential images. Score: 9/10

2N – IP Style

This video intercom features a 10”touch display boosted by the Axis ARTPEC-7 processor, full-HD camera and WaveKey technology. The unit is rated IP65 and IK08, meaning that users can touch the display even if there is any water on its surface.

Review: The unit is easily customisable depending on the project, with ability to customise each resident if used in a domestic setting, and importing business logos and grouping for businesses in a commercial setting – a very elegant solution and great addition to the outside of any building. Score: 8.5/10

Networked access control system for boarding school

Christ’s Hospital School first opened its doors to 380 pupils in November 1552, at that time located in Newgate Street, London. In 1902 a new site was acquired in Horsham, where the school is now located, having been deconstructed and rebuilt from the London site.

In 2022 the school needed to replace its security system with a new solution that would be simple to manage and maintain the security of the site, staff, and pupils. Vistec Systems, an integrated security systems provider based in Crawley, West Sussex was chosen by David Kennedy, Housekeeping and Security Manager at Christ’s Hospital to carry out the contract.

The school currently has around 900 students, over 95% of which board. With 18 boarding houses on site, all requiring different access permissions, as well as the school buildings, dining hall, and other common areas. It was imperative that the school’s new security system was able to manage a huge number of doors and users, whilst still providing a simple, user-friendly experience.

James Brookes, Operations Manager at Vistec, said: “I’ve been working with Paxton systems for over 12 years, and as soon as I heard the requirements for Christ’s Hospital, I knew that Net2 would be the right solution.”

Net2 is a networked access control solution, designed to make the management of any site straightforward. It moves beyond the basics of controlling the flow of people around a building, offering benefits such as building control and system integration, and it is easily scalable.

James continues: “There were a few challenges to contend with for this installation, including the need to use existing cabling, limited space for hardware storage, and most difficult… time! We needed to install over 280 readers and all the supporting Net2 plus access control units in only six weeks whilst the students were on their summer holidays. Thanks to the ease of the Net2 system to install, and the occasional help from Paxton’s Technical Support team, we were able to deliver.”

Christ’s Hospital’s new security system provides simple read in/read out access on all doors, helping to maintain the security of the site and its staff and students. As every user needs to present their access token to get in and out of a building, the Net2 software can provide reporting on how many people are on-site, in any given building, and pinpoint the location of specific users in an emergency.

The school also has an alert system to ensure the students’ safety; the security team will get notification if students leave their dorms out of hours. After a set time, should a student present their Net2 token to a reader to exit the building, an alert will be flagged in the system and the security team will know who is trying to leave the site (and from which building they’ll be trying to exit).

To further support the school’s requirements, several keypad readers have also been installed on the external doors of relevant buildings, to allow access and egress to temporary students who board over the Easter and Summer holidays. Students will be issued PINs instead of tokens, which may otherwise be lost or not returned.

James from Vistec adds: “To overcome the challenge of the limited space, we used the Net2 plus 1 door controller in the PCB-only format and installed several of them in a single Haydon PSU cabinet to minimise the amount of wall space required for the installation.”

The Net2 system has been in use since September 2022, and the school report very few teething problems. There are now plans to further extend the system to secure all the internal doors on the higher floors of the boarding houses.

Fire system upgrade for spiritual retreat

C-TEC’s CAST XFP fire system has been installed at a spiritual retreat in Llangollen, North Wales.

Set in acres of woodland and overlooking the Ceiriog Valley, Tan-Y-Garth Hall is a Grade II listed house built in 1915. Owned by the International Hermeneutic Society, it provides a spiritual haven for people interested in yoga, meditation, art, music and science.

The Society’s plans to additionally utilise the building as a hotel meant the existing manual fire alarm system had to be replaced to comply with the relevant regulations. Allied Fire Alarms & Escapes specified an L1 category fire alarm system featuring an XFP CAST panel connected to an array of heat, smoke and multi-sensor devices. The system is designed to deliver the earliest possible warning should a fire occur at the 17-bedroom hall.

John Westerman, Allied’s Managing Director: “The entire project went exceptionally smoothly as CAST’s soft addressing feature makes installation and commissioning fast and easy – devices can be programmed at the panel so you don’t need to walk around site to physically program each one. The innate flexibility of the

Protecting artwork and visitors with AI cameras

The Centre for Contemporary Art based in Ujazdowski Castle is a space that uses art to help visitors reflect on the world. The space, which is located in Warsaw, Poland, hosts events, exhibitions, a cinema, a bookshop, a library, and an art residency programme.

The Centre for Contemporary Art, Ujazdowski Castle, needed a system that was flexible to the different needs of the many spaces in the museum, and that worked with the castle’s 13thcentury aesthetic. The team decided to invest in IP cameras to deliver video and audio analytics to protect people, assets, and artwork.

Wisenet P and X series AI cameras were chosen due to their built-in deep learning analytics, along with the intuitive and easy-to-use Wisenet WAVE video management system (VMS) and WAVE Video Wall (to display critical areas simultaneously).

Wisenet P series cameras are used to focus on specific areas such as high-value artwork or entrances and exits. Fisheye X series cameras monitor entire rooms to give operators a complete overview of everything happening in the museum. The P series AI cameras have AI analytics and sound classification, to detect people standing or moving too close to museum

system also means that, if the needs of the site change in the future, devices can be easily adjusted via the panel’s programming tools to meet the client’s exact specification.”

“We chose CAST for its simplicity yet effectiveness in the field, specifically XFP CAST because of its compactness and functionality. When we handed over the system to our client, they were clearly impressed by its userfriendliness and capacity to be adapted in the future.

exhibits. Deep learning ensures that false alarms are minimised, particularly in rooms with lowlevel lighting where shadows can trigger a false alarm.

As the system was installed during the Covid19 pandemic, the P series AI cameras additionally supported with People Counting, Face Mask Detection, and Occupancy Monitoring to ensure public health measures were adhered to. The video surveillance system, powered by Wisenet WAVE, integrates with a two-way audio communication system so operators can ask visitors to step back from the exhibits when a close distance is detected. Video analytics also includes line crossing detection and intrusion, which automatically trigger alerts to the control room.

APPLICATIONS

and installed Redvision’s X4 COMMANDER rugged ball PTZ camera, including on-board illumination.”

Replacing analogue cameras on each of the car park’s poles, the Redvision cameras were required to be connected at the base of each pole for video and data transmission back to the onsite control room, utilising the site’s integrated fibre cable network. During the first upgrade phase, these were accompanied with a bespokemade bracket containing a fibre optic converter, power supply for camera and lights, plus another power supply for the splitter. “This was a feasible solution at the time but we were struggling to package the disparate technology all-together satisfactorily in the confines of the base of each pole,” says Kevin. “Looking to source a better long-term solution, we came across barox, who supply the switch approved for use to provide PoE Mode B power to Redvision cameras.”

The Mall at Cribbs Causeway benefits from IP upgrade barox Kommunikation has provided secure video management and 90W PoE at The Mall at Cribbs Causeway.

The Mall comprises 130 stores across two levels and uutside, the complex includes free parking for 7,000 vehicles, protected by a network of CCTV cameras that provide shoppers with both visual security and safety while they shop and dine.

With a brief to upgrade an existing piecemeal CCTV system, RAW Fire and Security took over the maintenance and modernisation of the camera network at the site’s car parks. Kevin Oakley of RAW Fire and Security explains the task: “After inheriting a network of cameras, we were asked to begin a programme to update the existing analogue infrastructure to IP cameras along with adding IR and white LED lighting. We specified

Multi-sensor camera project for London Borough

As part of a £5m project between London Borough of Hammersmith & Fulham (H&F) Council and technology solutions and services provider, North, new CCTV cameras have been installed across the borough.

White City Estate and Shepherds Bush Green districts are the first to benefit from the installation of the cameras which monitor a full 360-view of the area with clearer images achieved through enhanced sensors. The cameras will also provide analytics to the council, allowing it to make decisions on rerouting traffic, air quality management and

Deploying the Redvison approved barox LT-LPITE-402GBTME 4-port 90W 802.3bt industrial compact switch at the base of each pole, RAW Fire and Security engineers were able to install a bespoke solution that provides the X4 COMMANDER and its ancillaries with uninterrupted, switchable power – negating the need for multiple fused power supplies and further reducing the space required in each pole.

Carl Best, Security Manager at The Mall said: “Alongside each Redvision camera, on some poles we also have a static bullet camera that permanently observes key sensitive areas, such as the staff walkway and the children’s play area. The 4-port capacity of the barox LT-LPITE402GBTME ensures that we have future-proofed spare capacity with which to install other cameras too if we should ever need to expand our camera surveillance coverage, and all without the need to install additional video transmission or power infrastructure in the poles to facilitate those expansions requirements.

improving public spaces.

The multi-sensor cameras will be rolled out across the borough within the four-year contract as North develops a Public Space CCTV network, replacing the existing analogue system that is nearing its end of life.

As part of the next phase of work, the borough will see the new cameras installed within and surrounding the stadiums of Chelsea, Fulham and Queens Park Rangers, giving the police better visibility over the wider area to deter crime on match days.

The new CCTV cameras are part of an upgrade which will reinforce H&F’s commitment to keeping residents safe, with a key focus on women’s safety and reducing street crime.

Managing the switch to IP

The programme to migrate all of the UK’s phone lines and channels to All-IP is now in full swing with a deadline of completing the switchover by December 2025. Security installers need to act to ensure connectivity

The nationwide move to IP will affect not only voice calls but also lines of communication such as the link between alarm systems and the Alarm Receiving Centre (ARC). In most cases, in order for the panel to continue to be connected after switchover an installer will need to fit a device to the unit which, given the number of jobs this represents and the cost of fuel at the moment, is not going to be a simple and cost effective procedure. However there is another option.

Texecom Monitor provides a digital solution to the impending issue meaning that Texecom Premier Elite systems with SmartCom communicators can switch seamlessly and easily.

Following the launch of Texecom Monitor in April 2022 the system has been adopted by a host of alarm monitoring companies including SMC, Scutum Digital, EMCS, Fenix Monitoring, First County Monitoring and also Southern & Northern Monitoring. The company also recently announced that further ARCs have signed up with DSOC, RE:SURE, RMS, ASM, QVIS Monitoring and Corps Monitoring all becoming

approved users of the technology. Texecom Monitor offers SP2, SP2 Radio, DP2, DP3 and DP4 primary alarm signalling to leading Alarm Receiving Centres. The service is accessed from Premier Elite systems via dual-path SmartCom 4G communicators which provide connectivity to all the major UK telecommunication networks, including O2, EE, 3 (H3G) and Vodafone.

In essence Texecom Monitor makes adding primary alarm communications simple and easy. No messing about for installers in ordering bespoke equipment from ARCs for a particular, specific, site. No time-consuming wiring, programming and testing regime. No arduous ARC account setup process. Texecom Monitor is fully integrated with Premier Elite alarm systems making alarm signalling plug-and-play for the field alarm installer.

The nationwide move to IP will affect not only voice calls but also lines of communication such as the link between alarm systems and the Alarm Receiving Centre (ARC)

Managing and monitoring

Texecom Monitor is setup and configured through a Texecom Cloud account, giving installers total control and visibility and the ability to manage ARCs, Texecom Cloud diagnostics and Texecom Connect app management all from the company cloud account.

The field-service app TexecomPro provides

installers with all the tools to setup, configure and diagnose connectivity, on the go. For your customers, Texecom Connect puts users in control of their security systems. Available on Android or iOS, the Texecom Connect app allows users to control Premier Elite security systems directly from their compatible smartphone or tablet device.

Security of service

Texecom Monitor has been designed from the ground up with cyber security at the heart of the cloud architecture and has been penetration tested by leading cyber security experts to ensure compliance with the highest standards.

The easy IP option

The Texecom Monitor digital platform can help raise service levels and reduce overheads for installation companies such as fuel costs and engineer on-site time in conjunction through the benefits of Cloud services. The system provides the simple and seamless answer to going All-IP whilst offering customers add-ons such as App management and control and increasing service levels to those with Premier Elite systems.

ACCESS CONTROL

ACCESS CONTROL

INTEGRATED DESIGN LIMITED

Integrated Design Limited, Feltham Point, Air Park Way, Feltham, Middlesex. TW13 7EQ Tel: +44 (0) 208 890 5550 sales@idl.co.uk www.fastlane-turnstiles.com

ACCESS CONTROL

RBH SECURITY GROUP LTD

F3 Enterprise way, Vale Business Park, Evesham, Worcs WR11 1GS

Tel 01386 425810 Sales.uk@rbh-access.com wwww.rbh-access.com

CCTV

BOSCH SECURITY AND SAFETY SYSTEMS

BOSCH

PO Box 750, Uxbridge, Middlesex UB9 5ZJ

Tel: +44(0)330 1239979

uk.securitysystems@bosch.com www.uk.boschsecurity.com

DRIVING INNOVATION TO AN AIOT FUTURE

YOU SEE. YOU CONTROL

DAHUA TECHNOLOGY UK & IRELAND

Quantum, 60 Norden Road, Maidenhead, SL6 4AY

Tel: +44(0)1628 882210

Email: sales.uk@dahuatech.com www.dahuasecurity.com/uk

PARTIZAN

Kresomyslova 384/17A, Nusle, 14000 Prague,Czech Republic

Tel: +420 608 496 889 www.partizan.global

BETTER SECURITY, BETTER WORLD

ZHEJIANG UNIVIEW TECHNOLOGIES CO., LTD. global.uniview.com info.uki@uniview.com

ONE SOLUTION. ONE COMPANY

IDIS GLOBAL

1000 Great West Road, Brentford, Middlesex TW8 9HH

Tel: +44(0)203 657 5678

Email: uksales@idisglobal.com www.idisglobal.com

DISTRIBUTORS

AWARD-WINNING, LEADING GLOBAL WHOLESALE DISTRIBUTOR OF SECURITY AND LOW VOLTAGE PRODUCTS

INTRUDER

WHEN SECURITY IS ART

ADI GLOBAL DISTRIBUTION

Distributor of electronic security systems and solutions for over 250 leading manufacturers, the company also offers an internal technical support team, dedicated field support engineers along with a suite of training courses and services. ADI also offers a variety of fast, reliable delivery options, including specified time delivery, next day or collection from any one of 28 branches nationwide. Plus, with an ADI online account, installers can order up to 7pm for next day delivery.

Tel: 0161 767 2990

Fax: 0161 767 2999

sales.uk@adiglobal.com

www.adiglobal.com/uk

DOOR ENTRY

STATE-OF-THE-ART WIRELESS SOLUTIONS

AJAX SYSTEMS

Unit No: OneJLT-06-23, OneJLT, Plot No. DMCC-EZI-1AB, Jumeriah Lakes Tower, Dubai

Tel: +380445381310

Email: support@ajax.systems

www.ajax.systems

MANUFACTURER OF INTRUDER ALARM EQUIPMENT

HKC SECURITY LTD

James Hill Street, Littleborough OL15 8AE

Tel: +44(0)1706 373560

Email: ukinfo@hkc.ie

www.hkcsecurity.com

WORLD-LEADING MANUFACTURER OF ELECTRONIC SECURITY EQUIPMENT

INTRATONE UK

114 Power Road Studios, Chiswick, London W4 5PY

Intratone is a manufacturer and service provider of GSM door entry technology. Over the past 10 years Intratone has expanded its product portfolio to include a large range of video intercoms, proximity readers and digital noticeboards. Quick installation, no costly handsets, remote management via free cloud portal make our wireless system to a sustainable, real-time solution for all your accesses.

Tel: +44(0)208 0379012

Email: info@intratone.uk.com

www.intratone.uk.com

INTEGRATED SECURITY SOLUTIONS

SECURITY PRODUCTS AND INTEGRATED SOLUTIONS

PYRONIX LTD

Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire S66 8QY

Tel: +44(0)1709 700 100 sales@pyronix.com

www.pyronix.com

SECURITY YOU CAN TRUST

HONEYWELL COMMERCIAL SECURITY

Tel: +44 (0) 844 8000 235

securitysales@honeywell.com

TEXECOM INTRUDER

Bradwood Court, St Crispin Way, Haslingden, Lancs BB4 4PW

Tel: +44(0)1706 212524

sales@texe.com

www.texe.com

LIFE SAFETY EQUIPMENT

RECRUITMENT

PLACING THE BEST CANDIDATES IN FIRE & SECURITY

C-TEC

Challenge Way, Martland Park, Wigan WN5 OLD United Kingdom

Tel: +44 (0) 1942 322744

TECHNICAL RESOURCES LTD

We lead in specialist recruitment for the Fire & Security, Telecoms, and M&E sectors.

With over 20 years of trading, Technical Resources work with the best permanent and contract staff, helping our clients to deliver their services.

Whether it’s permanent, contract, or larger recruitment programs - we deliver the right candidates to our clients. To do this, we have a great team of hardworking recruiters who know that getting recruitment right the first time is key to the success of the businesses we serve and the professionals we find jobs for.

What makes us different? We reference check ALL our candidates.

The projects you have need to be delivered. So, we will only send you candidates that we have previously used or successfully referenced. This saves you crucial time and ensures successful project delivery.

Concerned about compliance? Quality and compliance is in our DNA. Compliance checks are a key part of our weekly processes. And we don’t stop after placing the candidates with you. We run weekly checks on all contractor timesheets and will check in with you and your contractor too.

Rivermead House, Hamm Moor Lane, Addlestone, Surrey, KT15 2SF 01932 837 777

info@tecres.uk.com

www.technicalresources.co.uk

SECURITY

SECURE ALARM SIGNALLING

BT REDCARE

35+ years of experience in the fire and security industry. Protect homes and businesses with our Next Generation alarm signalling systems. From fast and affordable to best in the business, you can get every customer future ready for all-IP and the PSTN closure with our special offer and marketing toolkit. Simple to install with an OLED display and a choice of fixed IP and wifi connected options. Dual sim and roaming 4G for resilient wireless signalling. All with LPCB third party certification, 10 year guarantee and 24/7 support.

Tel: 0800 800 628

Email address: redcare@bt.com

Twitter: @BTRedcare

Website: www.redcare.bt.com

SECURE CONNECTIVITY PROVIDERS

www.c-tec.com

SECURITY MADE SIMPLE.

PAXTON ACCESS LTD

Paxton House, Home Farm Road, Brighton, BN1 9HU

With 37 years of experience, we design and manufacture market-leading security solutions for a range of buildings. Around 30,000 buildings are secured globally by Paxton products, every year. We utilise the latest technology to provide powerful, yet easy-to-install and use security solutions. Our products are designed for a wide range of sectors including education, healthcare, retail, leisure, commercial, the public sector and more. All our products are manufactured in the UK and are backed by our 5-year guarantee and hassle-free returns policy.

Tel: 01273 811080 support@paxton.co.uk

www.paxton-access.com

SOFTWARE SOLUTIONS

FIRE & SECURITY MANAGEMENT SOFTWARE

INSTALLERPRO

PO Box 1288, Chelmsford, Essex CM1 9BQ

InstallerPro is designed for UK Fire & Security companies.

With InstallerPro you will never miss a job, visit, or invoice again. Our system helps keep your business on track and maintain your compliance to BS/ISO standards, SSAIB, NSI, BAFE & GateSafe. InstallerPro comes preloaded with all the tools you need to get working straight away, and because its cloud based, you can work from anywhere. Import your clients from your old software and get started with InstallerPro today.

enquiries@installerpro.co.uk

www.installerpro.co.uk

STORAGE

YOUR CLOUD. YOUR WAY

SEAGATE STORAGE

CSL GROUP

T: +44 (0)1895 474474 sales@csl-group.com

@CSLGroupLtd www.csl-group.com

60 Norden Road, Maidenhead, Berks SL6 4AY +440208 7127 4477

Email: domenico.scordo@seagate.com

www.seagate.com

APPOINTMENTS

Richard Fogelman

The National Security Inspectorate (NSI) has announced Richard Fogelman as its new Chief Executive as Richard Jenkins leaves the Inspectorate after leading it for nine years. Richard Fogelman has more than 15 years management experience, including almost a decade as CEO of a UK charity.

Colin Leatherbarrow

Grosvenor Technology, has announced the appointment of Colin Leatherbarrow as Managing Director. Colin, who joined the company as Technical Director in 2017, has over 30 years of industry experience and brings a dynamic approach to his new role.

His passion for creating solutions that encompass the full spectrum of client needs has steered the development of Grosvenor Technology’s key products, GT4 & GT8 and the complementary platform, GT Connect.

Sara Fisher barox

Kommunikation

AG has strengthened its global presence, with the appointment Sara Fisher as International Market Development Specialist.

Bringing over 25 years’ industry experience, with roles including sales and marketing director at 360 Vision Technology and AMG Systems, Sara’s new role will focus on developing systems integrator and end user business in the CNI, public space, Intelligent Transportation Systems and public space arenas, across the UK and EMEA.

“I am extremely proud to be taking on this new role at barox,” says Sara. “I have admired the company’s innovations and products for some time. My primary aim will be to increase barox’s reach across key video transmission sectors.”

Commenting, Richard Fogelman stated, “It’s a privilege to be appointed as Chief Executive of NSI. I am looking forward to drawing upon my experience to further promote the value of security and fire safety third party certification both within the sector and more widely to commercial buyers, the public sector, specifiers and homeowners.”

David Dunnagan, Gary Moffatt & Terry Sallas

Chubb has strengthened its senior UK leadership team with a number of appointments.

David Dunnagan has been promoted to Managing Director of Chubb UK&I, following Brendan McNulty’s promotion to the newly created role of Vice President – Europe last summer. Gary Moffatt has been promoted to Director for Fire and Security UK while a new addition to the Chubb senior leadership team is Terry Sallas. Terry joins as Managing Director of Major Projects.

Dan Dodds

Mul-T-Lock has welcomed the appointment of Dan Dodds to the team as a dedicated Regional Sales Manager for London and South East.

Dan joins the team with a wealth of experience within the building industry, having worked with end users, channels partners, builder’s merchants and architectural ironmongers for over 20 years.

In his new role, Dan will be responsible for working with Mul-T-lock’s network of professional locksmiths and implementing the UK sales strategy, including an exciting array of new products and services, across the key London and South East regions.

Claire Blakemore, Managing Director MulT-Lock UK added: “It’s a pleasure to welcome Dan to the team as we continue our growth.”