PSI March 2024

Add to every installation quote and maintenance visit

Protects vehicles from theft and intrusion

123k reports of car crime

337 average per day

29% increase year-on-year

A

Keyless theft

2x more likely

PRODUCT TESTING

14 Elmdene – LPS-12-G2

The power supply unit is put through its paces by an independent reviewer

Some security and fire myths are a pain for installers to have to deal with, but they can also lead to unsuitable protection or unresolved issues

For ease of access, some of the items in PSi carry QR codes. Simply scan with your phone to visit relevant websites.

Security-based editorial contributions to PSI are welcomed, and the Editor reserves the right to alter or abridge text prior to publication. The views expressed in PSI are not necessarily those of the publishers.

All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher.

ISSN: 1360-6476

PSI is currently available for an annual subscription rate of £48 (UK) or £99 (overseas)

© Western Business Media Limited 2024

CONSULTANT Mark Quittenton

DIRECTORS Mark Sennett, Keith Gabriel, Danny Kosifou

Western Business Media Limited

Dorset House 64 High Street,

Grinstead, West Sussex RH19 3DE

Tel: 01342 314300

Email: admin@westernbusiness.media

Web: www.westernbusiness.media

Company number: 07270779

www.psimagazine.co.uk

Third party panel integration

Mything the point

In this month’s edition we uncover the security industry myths and statements that you probably hear on a regular basis coming from people quite convinced they are factual, yet fl y in the face of what we know as truth

What is the definition of a fact? Is that definition even a fact? In the modern social media driven world, facts become facts simply by existing online and people have their “own truths” which you must accept even when they counteract the evidence. If you read it online it must be correct, mustn’t it? We know that is nonsense, because long-gone are the days when the only public commentators were experts or academics, there by merit rather than number of followers. Anyone can start a myth today simply by stating it - as Winston Churchill famously said on Facebook in 1946: “Just because it’s on TikTok doesn’t make it true.”

Some “facts” become factual by repetition, rather than scrutiny. One of the most famous being that the average person in the UK is caught on CCTV up to 300 times a day. This is commonly dragged out by groups with an anti-surveillance agenda, but is quite insincere - and not remotely true. It dates back to a report in 2002 when a survey showed that there were 500,000 cameras in London. The report used a small sample size area and included a tour that took in major city landmarks and high footfall buildings (ie the very places where there are more cameras). This was then extrapolated out to the entire city and then eventually, through misplaced association, to the whole nation. A bit like when the weatherman used to say that it would be snowing in Glasgow, my mum would say: “It’s going to snow tonight” regardless that we were 250 miles away.

It’s too easy for people to hear a “fact” and then repeat it without checking its validity. One I’m sure you’ll hear is: “I don’t want an alarm system or CCTV because it shows I have something worth stealing”. Where did that come from? Clearly at some point it was stated by someone influential (or more likely a random person in the pub who hadn’t got any home protection but was scornful of another patron’s new purchase) that having security measures in place act as an attractant rather than a deterrent. So, despite all that we know from reformed offenders about the visibility of security systems on a property vs one with no protection, this point became valid even in the face of quite convincing proof to the contrary. Having security is not a guarantee of being crime-free, but it is a massive advantage.

At the time of writing this, I’ve not yet gone through all of the contributions from our collection of genuine experts so I don’t know what corkers they’ve uncovered for us. Chances are, you’ll be familiar with them all. If not, you’re lucky because statistics show that over 90% of people learn something new every day. No, see I just made that up - that’s how easy it is.

Andy Clutton EDITOR

Voted PSI Distributor of the Year 12 times

The UK’s #1 Fire and Security Distributor...

INDUSTRY NEWS

BT Redcare to close operations in August 2025

It was announced via the company website that the decision has been made to close all BT Redcare operations on 1st August 2025. According to the BT Redcare homepage, the company appreciated that this would not be welcome news, so is giving as much notice to customers as possible.

A BT spokesperson said: “As part of our strategy to simplify our business portfolio and focus on delivering core products and services for our customers, we have decided to close our Redcare business in 2025.

“We have informed all our Redcare customers, to give them enough advance notice to find alternative suppliers – and we will be supporting them during this process.”

The impact of this news will be discussed in a free PSI webinar on March 21st (more details on page 9).

• Exhibition organiser Informa has revealed that the co-located exhibitions; Facilities Show, FIREX, IFSEC and Safety & Health Expo will now become part of an event called Anticipate London, taking place from the 2nd to the 4th December 2024 at ExCeL London.

• Comelit-PAC has announced a strategic partnership enabling CSL’s IoT SIMs to ensure reliable and secure connectivity for 4G PAC and GDX site routers via a fully encrypted private APN.

Certification successes for Reliance High-Tech

Reliance High-Tech has announced that it has successfully completed audits of its ISO 22301 and Achilles Utility Vendor Database (UVDB) certifications. As a result, not only does Reliance High-Tech demonstrate excellent business continuity and disaster preparedness, but it also means that the company operates robust safety, health, environmental and quality

(SHEQ) management and practices to ensure compliance and reduce supply chain risks.

The types of dangers facing organisations are more diverse than ever and as well as natural disasters, terrorism, environmental accidents and technology outages, there is the evolving threat of cybercrime. ISO 22301 specifies the requirements for a business continuity management system (BCMS) to protect against, reduce the likelihood of, and ensure an organisation can quickly recover from a disruptive incident. It provides a best practice framework for identifying potential threats and developing an appropriate strategy.

“ISO 22301 certification proves that we monitor, review, maintain and continually improve our BCMS, and have the right people and processes in place to respond to an incident,” commented Reliance HighTech’s SHEQ Manager, Darrel Skinner. “Not only does it recognise that visible, ongoing and demonstrable support from senior management is provided, it also makes it clear that Reliance High-Tech is a company that our customers can trust for reliable service.”

www.psimagazine.co.uk

Euralarm starts Task Force for video fire detection

The Euralarm Fire Section has started a new Task Force that will focus on video fire detection. The start of the new task force follows after identifying video as an expanding

Vodafone launches data plan for CCTV

technology for the fire business. The scope is to investigate mainly both products / systems and installations of video fire detection in general including thermal video fire detection.

The new Task Force Video Fire Detection (TF VFD) will work on identifying and mapping the current standardisation situation on international, European and national level, including other standardisation and guidance that is worked on by or via test houses, etc.

Parallel to this, the Task Force will identify the activities that are carried out in Europe towards the development of standards and determine if existing standards need improvement and/or additional standards need to be developed for European uses. This will eventually lead to an Euralarm action plan with suggestions as to whether or not the technology should be brought into European standards.

The Task Force is currently calling for a chair who will be supported by the Technical Manager of the Fire Section.

Vodafone has launched Connected Spaces Vision – IoT smart surveillance that offers live video-over-mobile network on an unlimited data plan (subject to fair usage policy) for business customers.

Connected Spaces Vision is designed to overcome challenges faced by existing CCTV infrastructure, such as bandwidth limitations, cost, and security concerns of traditional wireless CCTV by providing secure cloud storage and real-time alerts (people and vehicle detection) whilst reducing data transmission costs.

The system uses Digital Barriers’ AI-based video codec that reduces bandwidth requirements by up to 90% operating over Vodafone’s IoT network. The solution works with standard IP cameras, enabling them with analytics and means customers don’t need to rip and replace.

Motorola Solutions acquires UK provider Silent Sentinel

Motorola Solutions has acquired Silent Sentinel, a provider of long-range cameras based in Ware, United Kingdom.

“Long-range cameras enable advanced insights that can protect individuals and infrastructure,” said Mahesh Saptharishi, executive vice president and chief technology officer. “With Silent Sentinel, we’re broadening our video security portfolio to help secure and support essential operations and industries around the world.”

This acquisition complements Motorola Solutions’ portfolio of fixed video cameras, expanding its footprint with government and critical infrastructure customers and strengthening its position in end-to-end video security solutions.

“On behalf of the Silent Sentinel team, we’re excited to join Motorola Solutions,” said Paul Elsey, managing director, Silent Sentinel. “We look forward to building upon Motorola Solutions’ portfolio, offering advanced video security solutions that support our customers in the most challenging environments.”

www.psimagazine.co.uk

PSTN to IP – What’s the ACTUAL deadline?

On 21 March 2024 at 10:30am PSI magazine is hosting a free webinar focusing on the Public Switched Telephone Network switchover to all-IP, which is in the process of happening in the UK right now, with the total changeover planned by the end of 2025.

It will explain what this means for installers in terms of their connections, and do they really need to do anything about it so far ahead of the deadline?

It is estimated that over one million alarm systems in the UK still use the analogue network for alarm reporting/ communications, so what are the options for installers who need to upgrade systems and how do they convince customers of the requirement to keep up with the connection?

Also, what happens if installers miss the deadline and what does BT Redcare ceasing trading in 2025 mean for connections and the technology options for installers?

SPEAKERS:

• Andy Clutton, Editor, PSI magazine

• Kelly Knowles, Commercial Director, Fenix Monitoring

• Simon Reeve, Account Manager, Pyronix

Each presenter will give their thoughts on the issues around the switchover and there will be a Q&A session at the end of the webinar to address any specific points attendees would like to discuss. All attendees will receive a CPD certificate.

REGISTER FOR THE FREE WEBINAR USING THE QR CODE

Texecom in distribution deal with Dynamic CCTV Texecom has announced a new agreement for Dynamic CCTV to distribute its range of security products in the United Kingdom.

Yu Ning, Dynamic CCTV Managing Director, said: “Collaborating with Texecom, a global intruder manufacturer, is an exciting prospect. We aim to enhance customer experiences by stocking Texecom products and offering a comprehensive security solution.”

www.psimagazine.co.uk

Connect any intruder panel to an ARC

The new SmartCom Pro communicator range from Texecom is designed for alarm signalling from third party panels. Whether it’s a new installation or an upgrade to a current system, the SmartCom Pro range provides a gateway to primary alarm communications with the chosen alarm receiving centre (ARC) regardless of the intruder panel fitted.

The new SmartCom Pro can reportedly be quickly and easily integrated with third party alarm panels via the integral PINS I/O providing professional security installers with alarm signalling regardless of the alarm panel fitted in the application.

Fire alarm software for management and monitoring

SmartCom Pro DR benefits from dual radio communications ensuring it selects the two best network operators available in that area for alarm signalling providing a consistently strong and stable connection regardless of the application location. texe.com

Bracket achieves optimal angle for doorbell camera

Envision, C-Tec’s cloud based IoT remote access, monitoring and system test solution, is compatible with Cast ZFP, XFP, Hush and EvacAlert systems.

Using the system, all events are stored in the cloud, and checking the status of a system from a remote location is simple. The software also allows users to generate site-specific reports that can be scheduled to arrive daily, weekly, or monthly to help demonstrate due diligence via a verifiable audit trail. c-tec.com

DoorbellCam 36 This im monitor

Manufactured from durable materials to endure varying weather conditions, the easy-toinstall bracket adjusts the angle of the Pyronix DoorbellCam by 36°. This improves the PIR monitoring of the property entrance as well as both the video and audio performance between visitor and user.

Installation is listed as quick and easy with two screws to secure the bracket to the wall, and an additional four to attach the DoorbellCam to the bracket.

entra pe vi as tw brac addit D brack Ins

Doorb angled the ove monito its moti function prom door act

AI powered data analysis for field service operations

BigChange has announced a new system that will allow fire and security organisations to access raw data collected in real-time from field service operations. This will allow companies to analyse the data using AI tools to boost their performance.

Door to f callers for mo communication

Installing the DoorbellCam with the angled bracket enhances the overall coverage of the monitored area, boosting its motion detection functionality, so users can be promptly alerted to front door activity. In addition the DoorbellCam can be angled to face directly toward callers for more effective two-way communication. pyronix.com

Enabled through a new BigChange Developer Portal that provides a community forum and documentation for integrators, customers can take advantage of a new Data as a Service (DaaS) facility to retrieve their raw data. With AI-enabled data analysis tools the processing of data is easier and gives companies a complete picture of performance across the entire business. bigchange.com

Bluetooth-enabled keypad now available in black

The Galeo Black is a surface mount keypad combining aesthetics with a black matte coat and robust security. With a remote electronic controller and vandal-resistant body, this keypad minimises the risk of the system being disabled through tampering.

Galeo Black is Bluetoothenabled, and the free iOS or Android app makes for simple programming directly from a smartphone. cdvi.co.uk

EDITOR’S CHOICE

The security industry is busy and complex, so it’s easy to miss new products and services as they get lost in day-to-day activities. Here are a few recent launches that caught our eye.

VMS with cloud-based management capabilities

Avigilon Unity Video 8 is an AI-enabled onpremise video management system (VMS) that offers cloud-based management capabilities for security operators. The solution also supports Avigilon’s H6A and H6X cameras with AdaptAI, an edge analytics suite with the ability to detect unusual crowd behaviour, flag auditory disturbances and distinguish between vehicle subclasses.

Unity Access and Unity Video unification helps verify access control events and alarms, informs access control responses and links visual and physical matches. motorolasolutions.com/

Edge AI camera range for targeted video analytics

Able to distinguish between vehicles and humans and other objects, the new IDIS edge AI range cameras are reported to improve the responsiveness and operational efficiency of security teams with faster forensic search and investigation thanks to metadata.

The plug-and-play and NDAA compliant cameras, equipped with the IDIS Deep Learning Engine on the edge, delivers detection and auto-tracking of suspicious individuals and vehicles enabling a rapid response to alerts for intrusion, line cross, and loitering events.

Nine new models have been launched, including 2MP and 5MP bullets, domes and turrets, and models featuring NIR Lightmaster technology for evidential image capture in WDR, H.265 and IDIS Intelligent Codec and bandwidth savings, alarm and audio in and out, IK10 and IP67 ratings, IDIS Smart Failover, ONVIF support, and outdoor models with built-in heaters.

idisglobal.com

www.psimagazine.co.uk

NOTE: All technical specifications listed are provided by manufacturers

PRODUCT TEST

What’s in the box?

Power supply unit

Li-ion battery pack

Safety sheet

PCB mounting pillars and tie wraps

The LPS-12-G2 is a BS EN 50131-6 compliant 12-volt power supply unit specifically designed to accommodate communicators from a range of suppliers. It uses a Li-ion battery pack for extended life and this Grade 2 device has a 12-hour backup period. A Grade 3 version is also available with 30-hour battery support.

Getting started

This power supply is for internal use, its plastic case has captive screws either side of the front panel that when released allow the cover to fold down. Plastic click-on hinges mean that the front cover can be carefully removed if required during installation.

This power supply is for internal use, its plastic case has captive screws either side of the front panel that when released allow the cover to fold down

Sensibly sized screw-terminals are used on all connectors. Power must be supplied on the pair of dual terminals at the bottom of the PSU board these are clearly marked “L” and “N” using a suitably rated cable from a secure supply. The secondary terminals allow for the power to be looped on to a further device if required. A plastic cover shields all mains rated components from the installer. As the unit is double insulated, it does not require an earth connection.

A range of fixing points, access holes and side knockouts are available for cabling to the outside world. An upper central fixing point provides a tamper break-off point that activates a secondary tamper switch on the rear of the pcb. This switch is in series with the top mounted switch that is activated by the top cover.

SMOKE DETECTION

An ideal means to contain an alarm system communicator, within its own dedicated intelligently monitored power supply and secure enclosure

If bushes or glands are used, these should be compliant with UL94 HB for flammability resistance to match the UL90 rated enclosure.

Once mounted onto a suitable wall or in an equipment rack, the supplied Li-ion battery is positioned and held in place with a flexible bungee, the battery’s three-wire connection is then plugged into the clearly marked “BATT” socket once power has been supplied. The battery is an 8.5Ah 3.6v pack MCP101434 and is given a recharge time to 80% of less than 24 hours.

The casing has dimensions of just 260 (W) x 201(H) x 67(D) mm with a weight of 0.9kg.

Operation

All communicator connections are made using the 10-way screw terminals at the left-hand side of the pcb. These are clearly marked from the top as pairs for + & -, GEN, EPS, APS, & TAMPER.

The test unit provided an output of 12.20v off load. With external power attached the top green AC Power LED shows that power is connected. The lower red Fault LED flashes approximately every 2.2 seconds while the battery is charging and then turns off. The red LED indicates a number of diagnostics states that are referenced in the manual. The manual can be downloaded from their website; this contains over 180 manuals in multiple languages so the search option will likely be

required. While there appeared to be front panel channels to allow the LEDs to be seen, the LiPower logo label obscures them.

The GEN connections can be used to indicate a power supply fault condition, this has a normally closed state and will go open circuit under fault conditions. The EPS connections similarly operate to identify loss of external AC power. The APS connection is for battery fault. In all three cases these outputs are fed from solid state relays that show a measured resistance of around 7 ohms in normal operation going to open-circuit during fault conditions. The tamper connection is through the two physical tamper switches so goes from less than 1-ohm to open-circuit.

The output is fed through a 0.3A PTC (Positive Temperature Coefficient) fuse, and this will reset once any defect is removed from the supply.

Performance

Voltage input is stated from 90 to 265V ac at 50 or 60Hz. Output is stated as 9.8 to 13.0V dc with 12v nominal. Continuous load current is 150mA maximum for the battery hold-up time of 12 hours.

If external power is lost the 12v output will remain continuous and the EPS contacts will switch from Closed to Open state after approximately 12 to 14 seconds. This avoids nuisance triggering due to power brownouts or short-term disruption.

The APS contacts go to Open almost immediately if battery power is lost. This is accompanied by four short flashes cycling through on the red LED. The state did not return to Closed until the unit was power cycled with a suitable 14 second off delay to allow the PSU to reset. This can be simply timed to the delay before the green power LED extinguishes after external power loss.

Conclusion

An ideal means to contain an alarm system communicator, within its own dedicated intelligently monitored power supply and secure enclosure.

9.5 out of 10

NOTE: This PSI Product Test was carried out by an independent third party, not editorial staff. The manufacturer had no input in the review or the final result

Who will win in 2024?

The 2024 PSI Premier Awards campaign is now well underway –and it is up to you to nominate the entries for the competition

Have you used a piece of kit or worked with a supplier that has been mightily impressive over the last twelve months?

Do you think that your company’s products and services deserve to be recognised as the

best that the sector has to offer? Installers and manufacturers can now nominate their favourite products and to tell us who gives the best service, support and training for a PSI Premier Award in 2024.

Nominate online

The annual PSI Premier Awards campaigns have recognised innovation and the highest achievers that the industry has to offer from across a number of disciplines for many years.

We are now asking for nominations for the products, services and suppliers that those working in the security industry think are the best in the market. After the deadline we will then collate all of the entries and, where necessary, ask a number of installers to give us their opinions on the nominated systems. This will give us a final listing of entries that we know will be the best of the best.

The types of technologies we are looking for are those that are different, not “me too” systems and we want to hear about distributors that go above and beyond box-shifting. The UK security market is brimming with talent so we want to make sure we feature the best new releases of recent times and the suppliers that give the highest levels of support.

Winners in 2023 included Ajax (above) and Pyronix (below) with special guest Bruce Grobbelaar

The PSI Premier Awards Dinner will be held on 11th July 2024 at Luton Hoo Warren Weir following the annual PSI Golf Day.

Once we have compiled the list of the finalists in each category we will run all of the details in PSI magazine and on our website. Readers will be able to vote for the winners following the publication of the April edition of PSI magazine, which will also carry details of the Awards Dinner special guest for 2024 and the information required by those wishing to take part in the PSI Golf Day 2024.

How to nominate

To make sure that your favourites are featured in the 2024 campaign you only need to visit the PSI website and tell us:

1. Your details

2. Name of nominated product/company

3. Award category

There are no costs involved in nominating or voting in the award campaign. The deadline for nominations is 10th March 2024

Note: Due to the huge number of manufacturers and distributors that we deal with, we can not send out personal reminders for companies to enter. If you miss the deadline, you miss out!

For details on PSI Premier Awards sponsorship packages please contact David Lewis on 0208 295 8309 or email him at: dlewis@westernbusiness.media

The award categories for 2024

We will be looking for nominations in the following categories. Be sure to read through the definitions to make sure that your entries match the criteria for being a finalist.

The categories are:

• CCTV Product Of The Year - Any camera, DVR, NVR, lens etc

• Intruder Alarm Product Of The Year – Any panel, sensor, bell or alarm peripheral

• Access Control Product Of The Year – Any technology for access or perimeter control

• Technology Innovation Of The Year – Any products outside of other technology categories such as HDDs, lighting, tools, communications etc

• Software/Analytics Product Of The Year – Any product that utilises or manages data to improve security, performance or business intelligence purposes such as apps, VMS, analytics etc

• Training Programme Of The Year – Any training courses, facilities etc organised by security systems manufacturers, distributors or associations to educate installers

www.psimagazine.co.uk/nominate

www.psimagazine.co.uk

CSL (left) and Dynamic CCTV (below) were winners in 2023 Pyronix (below) with special guest Bruce Grobbelaar

Insider theft prevention

A ten-point plan for security installers to help their customers fight against insider thefts on construction sites and other areas with high value stock

Insider theft poses a significant threat to construction sites worldwide. With authorised individuals exploiting their access to steal valuable assets, the repercussions extend beyond mere financial losses. Project delays, increased insurance premiums, and reputational damage plague companies victimised by insider theft. The disruption to workflow and compromised safety further exacerbates the problem.

To combat this issue, security specialists and installers can assist construction companies in developing and adopting comprehensive approaches to tackle this issue. From stringent access controls to fostering a culture of security, installers are ideally placed to help deliver this proactive stance and readiness.

“Insider theft involves individuals with authorised access to the construction site (or vacant property) exploiting their position to steal valuable assets,” explains Simon Legrand of Sunstone Systems. “This form of theft can go undetected for extended periods, leading to substantial losses for construction companies. Common items targeted include power tools, heavy machinery, construction materials, and even sensitive information.”

Insider theft not only results in direct financial losses but also causes project delays, increased insurance premiums, and damage to the company’s reputation. Additionally, the loss of tools and equipment disrupts workflow, leading to decreased productivity and increased project costs. Moreover, if sensitive information falls into the wrong hands, it can compromise the safety and security of the site and its personnel.

So, what should installers be recommending as courses of action for their construction clients? Some ideas are straightforward, but there are additional, non-technology related issues that you can discuss with customers to improve the overall security on the site. These might involve a small culture change within the business but will result in increased protection and quicker detection if anything should go awry. Here are ten points to consider:

Implement strict access control

Limit access to the construction site by implementing stringent access control measures. Utilise physical barriers, access cards, biometric systems, or digital keys to track and manage entry and exit of personnel. According to Simon Legrand, you should: “Recommend that your customer regularly review and update access permissions to ensure only authorised individuals have access to specific areas and that this is time limited.”

Enhance surveillance and visible deterrence

According to Simon, CCTV is essential protection: “Install high-quality surveillance cameras strategically across the site, including entry and exit points, storage areas, and valuable equipment locations. Implement motion sensors and alarms to alert site security personnel of any unauthorised activity promptly. Advise clients to deploy visible deterrents such as signage indicating the presence of security measures, well-lit areas, and visible security cameras. These deterrents can deter potential insider theft by signalling to individuals that the site is actively monitored and protected.”

Monitoring and maintenance

Advocate for the integration of various security systems, such as access control, surveillance cameras, alarms, and inventory management, into a centralised platform. This integration can streamline 24/7 monitoring and response

“Recommend that your customer regularly review and update access permissions to ensure only authorised individuals have access to specific areas and that this is time limited”

“By implementing robust security protocols and leveraging the latest technology solutions, security professionals and installers can help to significantly mitigate insider theft risks”

efforts, making it easier to detect and address suspicious activities. Additionally, stress the importance of regular maintenance and updates for security systems to ensure optimal functionality. Outdated or malfunctioning equipment can create vulnerabilities that insiders may exploit. Encourage clients to schedule routine inspections and upgrades as needed.

Employee screening and training

Not especially a topic related to technology, but worth talking to customers about in support of site security is to recommend that background checks on all employees and subcontractors are undertaken during the recruitment process and comprehensive training on security protocols, including the importance of safeguarding tools and equipment, identifying suspicious behaviour, and reporting incidents promptly is delivered.

Inventory management

Again, another issue not related specifically to what the security installer will be working on,but worthy of discussion with the customer to aid security, is to keep and maintain accurate records of tools, equipment, and materials onsite. “Your clients must implement inventory management systems with barcode or RFID technology to track the movement and usage of assets effectively,” advises Simon. “They should conduct regular audits to identify discrepancies and address them promptly.”

A culture of security

Promoting a culture of security among employees and subcontractors by emphasising the importance of vigilance and accountability will also complement any technology installed to protect sites, staff and property. Encouraging

the reporting of any suspicious activity or security concerns and recommending the implementation of a whistleblower policy to protect individuals who come forward with information will benefit the client.

Secure storage

“Recommend secure storage facilities to store valuable tools, equipment, and materials when not in use and they utilise locking mechanisms, surveillance cameras, and alarm systems to deter theft and unauthorised access,” says Simon.

Other technologies

Don’t just limit the technology spec to the usual security disciplines. GPS tracking devices for equipment, real-time monitoring systems, and digital asset management platforms can enhance security measures and aid in the recovery of stolen items.

Anonymous reporting

Another consideration for your clients could be setting up anonymous reporting channels or hotlines can encourage individuals to report suspicious activity without fear of retaliation, further strengthening your customers ability to identify and address insider theft incidents.

Regular reviews

The final recommendation is one all installers should have as a standard approach for all customers, as Simon Legrand explains: “Assist your customer in conducting periodic security reviews and risk assessments to identify vulnerabilities and adapt security protocols accordingly is essential for staying proactive in combating insider theft.”

Insider theft remains a pervasive threat to construction sites worldwide, with consequences extending far beyond financial losses. These strategies, from stringent access controls to fostering a culture of security, underscore the imperative for proactive measures in combating this issue.

“By implementing robust security protocols and leveraging the latest technology solutions, security professionals and installers can help to significantly mitigate insider theft risks on construction sites and other premises where high value stock is prevalent,” concludes Simon. “Moreover, helping your customers to embrace these measures not only protects against immediate financial losses but also ensures the safety, success, and resilience the sites you help to protect.”

www.psimagazine.co.uk

3 reasons Installers are switching to Eaton

Free Remote Servicing

Free to Eaton registered installers and their customers, our tools are backed up by a world-leading Cyber Secure infrastructure, including Estate Management, Remote Servicing, and a dedicated end-user app. Installer tools can be accessed via a web portal using a PC, mobile or tablet.

1hour

Train your team in under an

Installers rate the speed of set up for an Eaton system which all feature the same, simple logical menu structure across all the panels. We can train one of your engineers in under an hour. With WPS functionality and autoadoption, connect to the cloud in under a minute.

MyScantronic Points –Rewards for you

Eaton Installers enjoy MyScantronic points, which can be found inside the box of our best-selling panels and kits. Simply go online, access your account, and register your points which convert to a huge range of High Street shopping vouchers and experiences. Visit www.myscantronic.com for more information.

Who’s telling porkies?

What is the security/fire industry’s biggest myth? What is the “fact” you regularly hear which you know is untrue and drives you mad?

Mike Isherwood –System Q

“Coax CCTV is dead, I only quote IP CCTV” is a vanity phrase I hear a lot nowadays. You probably know - but an awful lot of people don’t know - facts that make the difference between glorious profit and crippling loss. Facts like; there is no such thing as an ‘IP-fits-all’ solution and that the end user rarely cares about the cable or protocol used.

For existing sites you can get 4K resolution over coax, coax cameras are less expensive to buy, they’re easier to commission, you reduce your labour charges by using existing cabling, which means you win more profitable jobs.

It’s also true that IP CCTV offers more advanced features. Almost all R&D investment is exclusively IP based. PoE makes IP CCTV plug-and-play and it makes more sense to fit network cable to a new building.

But there’s a third option, hybrid DVRs. They allow you to upgrade existing sites and migrate over to IP at a time and budget to suit the end customer.

www.psimagazine.co.uk

An installers job is to quote the right solution whilst making a profit. The cable and the protocol used are - to the end userunimportant details.

Peter Drucker, the management guru put it this way “The first aim in business is to avoid making a loss”. But I guess some people are destined to learn the hard way.

Carl Meason –Fenix Monitoring

“I had security, it’s your fault I suffered this incident and loss”. We have all heard it, “what is the point of security if this happened?”. Well here is the truth, a security system no matter how well designed only helps if the owner has security on their mind too and understands the reality of what it is for. Even if this is the case it can not stop someone who is intent on the criminal act.

In the ARC world the installer, the customer (end user) and the ARC work together, maybe in your world it is physical barriers, ANPR and the customer, there are many permutations but all will include the customer. It is my hope that we are upfront about the responsibilities

“I had security, it’s your fault I suffered this incident and loss”. We have all heard it, “what is the point of security if this happened?”

“The security industry is not attractive enough to recruit the talent it needs”

of security for everyone. We can’t promise no crime, it will happen, we design security programs to help protect against it, not a single security method is 100%, we as an industry are part of minimising the chance and the impact but a security mindset from the customer is the most important part. You ask what is the biggest myth, Security which means you are fully protected from crime..

George Zitko –Zitko Group

“The security industry is not attractive enough to recruit the talent it needs.”

The above phrase is often used in conjunction with the phrase “There’s a talent shortage” which In its simplest terms, is generally true.

There are not enough workers with experience of our industry to cover the number of vacancies available.

The recruitment challenges our industry faces are due to a combination of factors, some are of our own making, some are socioeconomic and outside of our control. They are also not unique to our industry.

However, talent is out there - workers with the transferable skills and attributes we crave. And our industry offers the benefits and opportunities to supercede most others when it comes to talent attraction.

It’s simply a matter of perception.

The recent 2023 Gallup12 global workforce report shows that only 10% of people in the UK

Tim Northwood – Inner Range

One of the biggest myths I still encounter today is that physical keys are as secure as access control or keyless locks. Apart from the fact that physical keys can be easily duplicated and physical locks can be picked, access cards provide better security because of their unique access credentials, whether that is biometrics or RFID. The cards can include other information such as photo ID, employee number, etc., and can be programmed for multiple access points and different access levels and permissions. Along with that is being able to track which user or card goes where – having a record of door access events.

Digital access is also more affordable in the long run, easier to use in onboarding and offboarding – quick, easy and cost-effective to activate or deactivate as needed. While both physical keys and cards can be misplaced, with cards, access can be quickly revoked, while a physical lock cannot be so easily (or cost-effectively) changed or replaced. Keyless entry and access cards are ideal for larger businesses, easier to manage and more flexible to deal with larger numbers of staff, contractors, visitors, etc. They also offer more versatility and are much easier to manage and administer at scale.

are engaged in their work. Globally the average is 20%.

The 2022 Zitko Group candidate survey into our industry showed engagement across the workforce to be above 70%. Why?

For the same reasons people ‘fall into the industry’ but crucially stay in it once there.

It’s a great industry to work in.

So when the many reasons are marketed in a recruitment process for any fire or security related role, and positioned without the barrier of industry experience, the application/interest rate is often higher than 25 to 1. For most engineering and sales roles, you can expect the rate to be over 100 to 1.

Those aren’t the application rates of an unattractive industry.

So it’s time to come together as a community and change the narrative to “This industry offers everything needed and more, to attract the talent it needs” and start adopting the techniques required to recruit and retain them.

Steve Haworth –Vemotion

I’m often told the arrival of 5G means we’ll no longer be reliant on fixed networks for high-quality CCTV and that mobile networks will enable us to put cameras wherever we want, to fight crime more efficiently.

As consumers, we see high quality video everywhere, including action cameras and Webcams boasting 4K resolution, and streaming services like Netflix/YouTube offering 4K options.

However, security has different needs to that of Netflix but the need to innovate and improve is a common factor. There are additional complexities in security too, as the option to control lighting, change cameras and lenses, and know what the result will be in advance, are simply not the real-world scenarios we all deal with each day.

So, with 5G widely available, why are we still talking about networks? Well, a high-quality video stream on Netflix may take anywhere from 8Mb - 16Mb/sec, this is still difficult to achieve as an upload on 5G but you do get some reasonable speeds, in bursts. However, the issues are both technical and commercial.

5G modems are more expensive than 4G and it’s only commercially viable for network operators to roll out in densely populated areas. The actual network speeds will then depend on distance from the mobile operators’ mast, line

www.psimagazine.co.uk

Jamie Barnfield – IDIS Europe

Talking to prospective customers you sometimes come across ‘facts’ that are based on episodes of CSI rather than reality. At the moment there seem to be a lot of myths around AI video, and what it can do.

One senior retail manager, who shall remain nameless, insisted that he wanted a video system that would determine whether staff were talking about non-work-related subjects during working hours.

I politely asked for clarification - how would he envisage that working? – and he told me: “I want the camera to listen to all conversations, work out who said what, and relay the conversation to a manager if certain keywords come up – words such as ‘pub’, ‘drinks’, ‘drugs’, ‘boyfriend’ or ‘girlfriend’.”

Apart from this being questionable in terms of good people management and GDPR – sounds like a great place to work, right? – those capabilities just aren’t available with today’s AI video solutions, whether you are using edge AI cameras, add on AI box devices, or VMS-based AI.

AI video analytics are becoming so useful, it’s really important that we communicate the facts properly, don’t exaggerate capabilities, and explain the benefits very clearly.

Another fact about our industry that really puzzles me is why do certain manufacturers of professional video tech sell their products on ecommerce platform like Amazon, eBuyer etc. Surely this causes all sorts of issues around pricing, tech support headaches, and disrupts trusted relationships in the buying chain. And doesn’t it also damage the brand itself if commerical kit is sold in the same category as DIY CCTV?

One buyer for a major hotel chain once told me he refused to have a certain camera product installed because he could find it on Amazon. Selling in this way isn’t something that IDIS does, and I’m still mystified why other manufacturers do it.

of sight, the weather and how many users are sharing the network. Meaning your experience can be anything from excellent to awful, even if you remain stationary. So 5G doesn’t give a steady bitrate, nor does it solve the issues of latency and jitter in the network; yielding an increasing delay in the video being watched, to image tearing, or even losing signal altogether!

As for so called unlimited data SIMs, there are many options to choose from but if you get a good deal, it’s likely the data will be capped or throttled at some point, as mobile operators would be unprofitable if everyone was to stream video 24/7.

So, what’s the solution? Add intelligence at the edge. Record in high quality and have the flexibility to stream video when it’s needed, so when nothing is happening, don’t eat bandwidth. Have the flexibility to turn up the quality or framerate to match the situation. Have high quality, reliable and ultra-low latency video live when needed and revert to the original recordings for post analysis and review.

Deane Sales –Amthal Group

One of the most persistent, unbelievable myths in the fire industry revolves around the lifespan of fire detectors.

It’s a completely inaccurate belief that once installed, fire detectors do not need to be replaced after reaching the manufacturer’s recommended lifespan. This error of judgement can have dangerous

www.psimagazine.co.uk

consequences and jeopardise the safety of individuals and properties.

The fact that fire detectors have a recommended lifespan set by manufacturers is often disregarded or underestimated.

Manufacturers typically specify a lifespan for their fire detectors based on factors such as the materials used, environmental conditions, and technological advancements. These are grounded in extensive research, testing, and industry standards aimed at ensuring optimal performance and reliability.

Yet the myth persists that fire detectors can remain effective indefinitely, leading some individuals and organisations to neglect necessary maintenance and replacement schedules. This belief is not only misleading but also dangerous, as it overlooks the natural degradation and wear-and-tear that occur over time.

“The myth persists that fire detectors can remain effective indefinitely, leading some individuals and organisations to neglect necessary maintenance and replacement schedules”

The truth is that fire detectors, like any other electronic or mechanical device, are subject to ageing and deterioration. Factors such as exposure to dust, humidity, temperature fluctuations, and electrical issues can degrade their performance and compromise their ability to detect fires accurately and promptly.

Technological advancements in smart fire detection systems continually evolve to enhance sensitivity, reliability, and response times.

Older fire detectors may lack the capabilities of newer models, putting lives and properties at risk in the event of a fire emergency.

Ignoring the manufacturer’s recommended lifespan for fire detectors can result in false alarms, delayed response times, or, worst-case scenario, failure to detect fires altogether. This can have catastrophic consequences, including loss of life, property damage, and legal liabilities.

To ensure the effectiveness of fire detection systems, it is really important to adhere to manufacturer recommendations regarding the lifespan of fire detectors. And even more so, in line with the latest legislation to commit to regular inspection, testing, and replacement of outdated or malfunctioning detectors.

Only this way, can we demystify the myths regarding fire safety and ensure legislative weekly and monthly monitoring occurs to ensure total protection and guaranteed compliance.

Claire Blakemore –Mul-T-Lock

A common misconception is that electronic security solutions are phasing out by their mechanical counterparts. This notion often follows the assumption that mechanical locks and keys are no longer effective or necessary in modern security contexts.

This is factually incorrect and overlooks several key factors, creating a false narrative regarding mechanical security’s critical function and importance.

Mechanical locks and keys remain at the crux of any viable security solution. You can have the most sophisticated, wireless, biometric scanning system in the world but if the locks are of poor design and quality, then security can and will be breached swiftly.

The notion that electronic solutions are universally applicable is also false. Security needs to vary depending on the application and environment, and electronic solutions may not always be the most appropriate choice. It is essential to evaluate the distinct needs of every site and choose the best security solution in accordance with those requirements.

“While patented master key systems offer convenience and flexibility in access control, they must be professionally created and installed to avoid security risks”

The importance of mechanical locks is also factored in the myths surrounding key copy protection. Some argue mechanical locks lack sufficient key copy protection, making them vulnerable to unauthorised duplication.

There is a secondary level to this. While patented master key systems offer convenience and flexibility in access control, they must be professionally created and installed to avoid security risks. Mismanagement or improper implementation of master key systems can compromise security and lead to unauthorised access.

Maintenance of security is essential. We don’t operate in a fit-and-forget industry. The locks in some buildings may have been installed 10, 20 or even 50 years ago and may not function as well today. Lack of maintenance and

increases in technology and engineering means that any lock of that era is not secure today.

Simply changing the lock cylinders, not the entire locking mechanism, will provide significant additional protection at a relatively low cost.

Right now, at a time of such unease and rising crime figures across many different sectors, mechanical solutions can demonstrate how small security upgrades can make all the difference in protecting assets, buildings and personnel.

Ric Martin –Pinnacle Systems

Outside the security industry, there’s a common misconception that the sector is dull or uninteresting. This belief often arises from a lack of understanding about the diverse and evolving nature of what we offer.

It’s so frustrating to hear because it overlooks the crucial role we play every second of every day, safeguarding people, property, and assets.

We firmly believe the security industry is far from boring. It’s a field marked by constant innovation, where the challenge of outsmarting criminals ignites our creativity and motivates us to develop cutting-edge solutions. Contrary to the myth, the reality is that security is dynamic and engaging.

Staying ahead of criminals requires proactive measures and forward-thinking strategies as threats evolve, both physical and cyber. This calls for the creation of pioneering solutions and the use of the latest security technologies to mitigate the risk.

We’re excited by the growing potential of cloud-based security, and in the not-to-distant future for AI and machine learning, all coming together to aid our capability to monitor sites remotely, minimise false alarms and respond to incidents quickly. All of this can only help to support Police in their endeavours to reduce crime.

This is where the security industry is inherently problem-solving-oriented. Every day, we are tasked with identifying risks, developing solutions, and implementing measures to ensure safety. This aspect of the industry makes it relatable to everyday life, as security concerns are prevalent in both personal and professional contexts.

Bringing all of this together acknowledges the creative opportunities presented by

www.psimagazine.co.uk

technology-driven security solutions. From advanced visual surveillance systems to biometric access control and safe data capture, technology enables us to be creative in developing innovative security measures that enhance safety and efficiency in our business and personal lives.

So while the myth persists, the reality is that the security industry is an exciting place to be; impactful, and highly relevant to everyday life.

James Smith –Reliance High-Tech

One of the biggest myths in the security industry concerns the cloud. I don’t know whether it’s because of a lack of familiarity or training, but too many still believe it is expensive and beyond their reach.

As such, myths around the cloud – what it can do and, most importantly, how it is costed – put some potential users off, preventing them from gaining the very considerable benefits it brings to organisations of all sizes.

Often this is down to undue focus on the ‘recurring revenue’ associated with the cloud; a fear which is easily dispelled as cloud storage costs have come down. Even then, many still ignore the ‘total cost’ savings that have always resulted from a well-designed, cloud-based security solution.

These include the uptime resulting from an always up-to-date system, Secure by Design and patched to protect from network vulnerabilities. Then there are the undoubted benefits (which easily translate into those ‘total cost’ savings), that arise from rapid and easy deployment, and the ease with which systems can be expanded to incorporate new devices, assets and users –and quickly modified to reflect estate changes.

What’s more, a well-designed cloud-based solution also provides fast and easy access to new analytic functionalities as they are introduced, providing much more value than a camera plugged into an NVR, which relies on site visits for patching and updates to add functionality.

AI continues to deliver deeper insights, and as analytics are rolled out across systems, cloud users are the first to gain access to this latest functionality - further expanding their return on investment, by gaining value beyond security alone.

It’s time to bust myths around the cloud!

The PSI Panel returns with a new topic next month.

“One of the biggest myths in the security industry concerns the cloud. I don’t know whether it’s because of a lack of familiarity or training, but too many still believe it is expensive and beyond their reach”

Where next for AI in video?

AI functionality is taking CCTV beyond security and into areas such as improving efficiencies and cost control

While many applications for AI are still yet to prove their value, AI in video is already firmly established; delivering clear returns on investment (ROI) and expanding video far beyond its roots in security. The combination of AI and video promises insights that improve team and operational efficiency and inform decision-making.

Leaders are exploring new AI applications

This is confirmed in a recent Hanwha Vision survey of 1,071 leaders in retail, manufacturing, and smart cities across Europe. The research found that businesses are exploring how AI in video can provide the insights needed to deliver greater efficiency, manage complex supply chains, improve health and safety, and much more. In fact, a majority of business leaders now say that AI is a top investment priority to help increase innovation, profitability, and security. This more “intelligent” use of video marks a dramatic shift from the security function that

Research found that businesses are exploring how AI in video can provide the insights needed to deliver greater efficiency, manage complex supply chains, improve health and safety, and much more

CCTV, as it was formerly known, has historically fulfilled. Indeed, the traditional role of video cameras in “maintaining a safe and secure environment” is cited by far fewer respondents in the research.

Solving common business challenges

Business leaders have realised that AI video will help solve common business challenges - with nearly twice the number of experts we spoke to intending to turn to video cameras with AI rather than automation and robotics. When asked about how AI video may support them, more than half (55%) of respondents believe the technology will enable them to find new efficiencies, while nearly one in two (49%) consider AI-enabled video to be a key tool in managing complicated supply chains.

Overall, leaders in the manufacturing sector were the most receptive to harnessing technology to address their challenges, for example notifying operators of plant and equipment failure, with those in retail coming a close second. Indeed, many retailers are expanding the role of video to support customer behavioural analysis and sales, and inform store layouts. Elsewhere, city managers intend to use

AI video to improve the quality of life for the public, for example reduce any overcrowding risks as well as monitor air quality, and better manage city assets and infrastructure.

Amid the current economic backdrop, it is little surprise that the research reveals that finding new efficiencies and cost control (74%) are the joint top-ranking challenges for business leaders. With this in mind, those implementing AI in video must work with other senior leaders to ensure close alignment with business goals so AI’s impact on the top and bottom line can be assured.

Building trust in video

Trust in technology as a whole, and AI in particular, is essential if its considerable benefits are to be realised. Building this trust hinges on responsible AI practices and sharing knowledge across a workforce to debunk any concerns, for example regarding job security.

Effective cybersecurity practices will also prove vital. Working with a manufacturer such as Hanwha Vision, which has long championed the responsible use of AI, is National Defense Authorization Act-compliant as well as NIS2 and CRA ready, and has a dedicated cybersecurity

team, will help organisations stay on the right side of data use, collection, and protection. The Cyber Resilience Act (CRA) and the Network and Information Security Directive 2nd edition (NIS2) are the EU’s latest efforts to improve the cybersecurity of businesses across the bloc. It’s a thrilling time to be working at the forefront of video, as advances in AI will only expand the opportunities that video offers organisations. For now, take some time to understand how AI in video can benefit your organisation and lay a strong foundation with the right technology, culture, and processes that will ensure a prosperous future.

Read

SECURITY ON SOCIAL MEDIA

A look at what’s been happening on PSI’s Instagram feed this month (apart from all the sport...)

psimagazine

together raising standards

Meet the NSI installer

What would be a typical project for you?

We have a range of typical projects: we have been successful in gaining business in the education sector including state and private schools; providing complete security and communication solutions in large private properties and in the commercial sector. The common thread is that an expansion into intruder alarms since 2020, when we bought Bristol-based Security Group, has meant we are able to provide more of a complete security solution. It gives us the edge to win business when we can offer intruder alarms along with CCTV and access control.

To further meet our customer’s needs we have now expanded our expertise into offering network systems, including Wi-Fi connectivity. Do you have any ‘go to’ technology and manufacturers?

I always anticipated that Ecl-ips would offer high-quality solutions to our clients and even though a lot of our competitors have moved across to cheaper alternatives we have stuck to our beliefs. I am sure in the long term this will reap dividends. Certainly, from the client experience the solutions last a lot longer. We have worked with Avigilon since 2012 and became Premier Partners with them in 2022. Since Avigilon’s acquisition by Motorola Solutions, we have partnered with other access control and CCTV companies Motorola bought which were integrated under the Avigilon banner last year. This means we can offer the traditional on-premise products, as well as the cloud-based Avigilon CCTV and access control solutions. We have also worked with the British-based access control manufacturer and developer, Paxton, for many years and became a Platinum Partner in 2023.

After an initial introduction to the HALO Smart Sensor via our partnership with Avigilon, we forged a direct relationship with its US manufacturer, IPVideo Corporation, which has also recently been bought by Motorola Solutions. The HALO is an exciting three-in-one health, safety and vape detection device that adds an extra layer of protection and security in private areas. We have been successful at gaining more business within schools selling the HALO because of the growing problem of vaping by young people which has disrupted their learning.

Our intruder alarm partners are HKC Security and the British manufacturer, Orisec. In 2021 we added an active protection solution to our mix with Density Fog Generators.

www.psimagazine.co.uk

Aaron Kernaghan of Ecl-ips in Worcestershire

Name: Aaron Kernaghan

Job title: Managing Director

Time in security/fire: 20 years

Company: Ecl-ips

Location: Stoke Prior, near Bromsgrove

Areas of expertise: Design, installation and support of CCTV systems; intruder alarms; access control systems; smart sensors, network systems and real-time monitoring solutions

Certifications: NSI-Gold (Access Control, CCTV Systems and Intruder Alarms); ISO 9001 Standard; SafeContractor; Constructionline; Electrotechnical Certification Scheme (ECS) cardholders; CHAS (Contractors Health and Safety Assessment Scheme); IASME Governance Standard; Cyber Essentials Approved; Associate member of the Association of Security Consultants (ASC)

We are also really excited that last year we became partners of digital technology giant, Cisco. This means we can offer hard-wired and wireless technology to build reliable networks and improve internet connectivity within a range of properties and organisations.

What is the best thing about working in this industry?

For me it is all about people. I enjoy interacting with people and solving their problems. It is great to be in a position that the people we look after have a better quality of life and peace of mind through the safety and protection solutions we offer.

The technology you are offering to people has got to be easy to use. What attracted us to Avigilon was its easy-to-use system. This was after we were getting calls from customers who were having difficulty getting footage off the

“It is great to be in a position that the people we look after have a better quality of life and peace of mind through the safety and protection solutions we offer”

“It was a massive step for us to achieve the NSI Gold accreditation in 2019 having been a NSI Silver- approved installer since 2010”

video management surveillance system we had offered previously. For me it is all about helping the customers, interacting with the staff and suppliers, and the relationships you develop. I am a people person that can talk technology.

Is NSI certification important to your business?

It was a massive step for us to achieve the NSI Gold accreditation in 2019 having been a NSI Silver- approved installer since 2010. To achieve the NSI Gold accreditation we have to operate a Quality Management System which is compliant with the BS EN ISO 9001:2015 Standard. This helps us to continually monitor and manage quality across our business so we can identify areas for improvement.

The NSI Gold accreditation therefore shows our clients that we are working to set standards and guidelines. We believe with the audits we have twice a year, and three yearly renewals, it demonstrates to customers that standards are maintained throughout and therefore the accreditation gives us an edge over competitors.

Do you think there is an engineer skills shortage? Any trouble recruiting?

Yes, recruiting skilled and experienced engineers is definitely a problem. It is not just a problem in the security industry, there is a skills shortage in the UK.

Are there any common requests from customers that give you problems?

We set the expectations early on with customers. If you set expectations in the sales and pre-installation stage there shouldn’t be an issue.

However, some do have high expectations and unrealistic budgets. As we mentioned

there is a skills shortage so we need to offer engineers more money but then customers don’t want to pay the money we charge. We will not put in a cheaper system. We want to use good quality equipment that is easy-to-use.

What is the security industry’s biggest myth?

In respect of intruder alarm systems, we have found that people tend to think dual-technology sensors are sequential sensors, which they are not. They are a sensor that combines passive infrared (PIR) and microwave detection.

Having a sequential system is important if you need to meet the PD 6662:2017 intruder alarm standards and receive a police response when your alarm is triggered. The Police will want to see that different sensors have gone off which could be a door contact and a PIR sensor. However, you can put in a sequential detector so the two triggers do not overlap.

Traditionally the leading dual technology sensor manufacturer was Honeywell but we now have a standards-compliant sensor from Orisec. This British manufacturer also offers a sequential confirmation dual technology detector.

What impact has smart/home automation had on your business?

It hasn’t really changed our business as it’s something we have done for a long time. We have been doing IP smart systems for 20 years.

What would make your job easier?

More time! There’s never enough time in the day at the moment. This has been particularly true in the past two years when we have doubled our growth as a company.

What is your ultimate/fantasy electronic security/fire product?

I have not got a fantasy product but I’m always on the lookout for new innovative products and solutions to help our customers.

What advice would you give to a younger version of yourself?

Definitely to listen. The biggest skill for me is to listen when talking to perspective clients, staff and suppliers and follow the advice that we have two ears and one mouth so that we can listen twice as much as we speak.

Will England ever win the football World Cup again?

Of course, at the next World Cup in 2026!

If you won £25,000 what would you do with it?

I would like to support a good cause related to Alzheimer’s disease because of people in my family we have lost to it. I would not just give it to a charity but instead look for a project that I could fund related to research into, or supporting those with, Alzheimer’s.

www.psimagazine.co.uk

What’s so good about PSI Magazine?

Do you want to target security installers with your next marketing campaign? Here are some handy points to consider:

PSI is the only UK magazine aimed solely at the installers/integrators of electronic security technology

PSI is the only UK magazine that carries independent, third-party product testing

PSI was the first UK security magazine to launch a regular podcast

PSI interviews NSI Gold approved security installers to promote excellence

PSI is the host of the Premier Awards, recognising innovation and contribution to the industry

PSI has targeted advertising campaigns that include print, online, podcasts, e-blasts and social media

PSI was the first magazine to launch an Open Door programme giving advertisers control over their online presence on the PSI website

From our own research we discovered that:

Two thirds of PSI readers claim to have been influenced by the magazine when it comes to purchasing decisions

Almost 40% of installers that read PSI do not regularly read any other UK security magazine

These are just a few of the reasons why PSI (Professional Security Installer) is the best platform

security installers. And we didn’t even mention the PSI Golf Day!

Post pandemic preferences

According to a recent survey, a third of homeowners are now more concerned about home security than they were pre-pandemic. We take a closer look at the stats and also consider a second study aimed at finding out what installers want from the technology

With an increase in hybrid and remote working, and many people having spent more time at home over the past few years, a recent survey by 72 Point on behalf of Resideo has highlighted that 32% of homeowners feel more concerned about home security than they did pre-pandemic.

The survey of 1,000 homeowners investigated the level of concern felt by homeowners, as well as looking into the technology and features that now held the most appeal when it came to choosing an alarm system.

The survey delved into UK homeowner priorities and found home safety meant more than protecting against theft; providing additional selling opportunities that alarm installers can discuss with customers

Greater anxiety regarding home safety was consistent across most consumer age groups. However, it was the younger age group of 18 – 24 years that now felt the most worry as 47% said they were now more anxious about their home safety and security than before the pandemic. Interestingly, it was men who admitted they now felt more apprehensive than they did in 2019, with just under two fifths of men (39%) vs over a quarter of women (27%) stating a heightened awareness.

Location wise, the Southwest (45%), London (41%), West Midlands (38%), East of England (38%) all felt increased concern for their home security.

Interestingly for security experts, more people questioned admitted to not having a security alarm installed - 46% said no vs 44% with a yes. Particularly noteworthy when compared to the amount of people who said they worried about being broken into when not at home (59%).

Changing priorities

The survey also delved into UK homeowner priorities and found home safety meant more than protecting against theft; providing additional selling opportunities that alarm installers can discuss with customers.

When asked what they feared most, burglary when not at home still resonated as the top concern amongst those questioned at 59%. However, this was closely followed by breakins when they were at home, where 43% were worried about finding unwanted visitors in the property when they were there.

The term ‘safety’ went further too. The risks posed by fire and carbon monoxide leaks were not far behind theft, with 41% listing this as a worry. Here, recommendations for products with wider capabilities had real appeal and the ability to incorporate carbon monoxide monitoring as

part of the alarm system featured highly in the answers across all age groups (45%).

Being able to control and check in on the alarm system also resonated. Integration with other smart home appliances influenced 43% of those surveyed, especially in the younger age groups. Just under a third felt that bestin-class accreditation had an impact when deciding on an alarm system to purchase.

Installer opinions

To complete its review, Resideo also spoke with 100 alarm specialists via Censuswide regarding what was important to those charged with installing alarm systems.

Here, the ability to scale up over time using a modular offering featured highest – coming joint top with half of installers questioned. Remote monitoring (42%) and remote maintenance (42%) also played a part in the decision-making process to maximise efficiencies once the job was complete too.

The installers questioned confirmed that the addition of extra features was resonating with their customers base too, with somewhat important (42%) and very important (32%)

topping the responses to this question. This increased to half of installers from the East of England who cited these extra features as ‘very important’ for their customers, and 43% as somewhat important.

Martin Wilson, North EMEA Regional Director at Resideo commented: “With more time now spent at home our perception of what makes us feel safe has widened. Being able to deter burglars entering your home when not there remains a priority for many, but it is interesting to find that people were also concerned about being targeted when in the property. Taking that even further, what constitutes feeling safe now draws in fire and carbon monoxide too, to create a more all-round feeling of security.”

“What constitutes feeling safe now draws in fire and carbon monoxide too, to create a more all-round feeling of security”

Empowering the future

Skills for Security, the Organising Partner of WorldSkills UK (WSUK), is proud to unveil exciting plans for the upcoming WSUK cycle, marked by a groundbreaking partnership with The Security Event. The National Qualifier for the prestigious Electronic Fire and Security competitions will make its home at The Security Event, scheduled at NEC Birmingham from April 30 to May 2, 2024.

WorldSkills UK, renowned for aligning international best practices with national networks, plays a pivotal role in elevating apprenticeship and technical education standards. This collaboration seamlessly integrates with industry needs and government priorities, attracting thousands of students and apprentices across diverse sectors, including security systems and fire installations.

over the three-day show to be announced as WSUK finalists.

3. Finals in Manchester (Stage Three): The culmination of the competition will be held in Manchester on the 20th and 21st of November.

This year’s competition cycle is generously supported by financial sponsors, including CSL, The Security Event, BSIA, and Texecom. Equipment sponsors include CSL, Texecom, Dahua, and Honeywell, while NSI and SSAIB are acknowledged supporters.

Tristan Norman, Group Event Director of The Security Event, expresses his enthusiasm for the partnership, stating: “Hosting the WorldSkills UK National Qualifier at The Security Event aligns perfectly with our commitment to advancing skills in the security and fire systems industry. We’re proud to provide a platform for the next generation of talent to shine.”

David Scott, Managing Director of Skills for Security, echoes this sentiment: “The WSUK electronic fire and security competition is in its fifth year, and over that time, we have seen over 2,000 individuals participate in the competition cycle across the whole of the UK. This move to The Security Event aligns with our organisational goals to improve accessibility, raise our profile through strong industry partners, and enhance quality by attracting prestigious supporters. We are extremely grateful to The Security Event for their support and investment back into the sector.”

“The WSUK electronic fire and security competition is in its fifth year, and over that time, we have seen over 2,000 individuals participate in the competition cycle across the whole of the UK”

The strategic decision to move the event to The Security Event aims to showcase the next generation of security and fire systems installers from across the UK. A live installation challenge will be the highlight, setting the stage for winners to proceed to the WorldSkills UK final competition in November.

The WSUK cycle unfolds in three stages:

1. Online Assessment (Stage One): Over 200 apprentices across the UK will compete in a one-hour online assessment, evaluating their knowledge, skills, and behaviors on the latest technology, standards, and codes of practice.

2. National Qualifiers at The Security Event (Stage Two): Forty-eight learners will compete

Richard Fogelman, Chief Executive of the National Security Inspectorate (NSI), a founding supporter of WSUK, emphasises the competition’s impact, saying: “The profile and prestige of WSUK have captured the attention of the younger generation, a demographic that our industry aims to inspire. We invite show visitors to witness the spectacle of the competition, where the passion and skills of these young competitors are sure to inspire.”

Andrew Brown, representing The Security Systems and Alarms Inspection Board (SSAIB), concludes: “It’s truly gratifying to witness the competition’s ongoing growth each year. We are enthusiastic about endorsing and contributing to this event with the primary goal of enhancing the recognition of apprenticeships and opportunities within the sector, while shining a spotlight on the promising talent of the next generation.”

David Scott of Skills for Security previews the WorldSkills UK National Qualifier which heads to The Security Event at NEC Birmingham this year

David Scott of SfS, Tristan Norman from TSE and James Gribben, BSIA

PRODUCT FOCUS

There’s more to CCTV than just cameras. Here we highlight some of the latest recorders to hit the market

Serage – SR8004N

The network video recorder supports up to four PoE cameras. It includes a range of AI based detection capabilities when used with compatible cameras. It is one of a range of recorders providing from four to sixty-four channels and capable of recording at 4k resolution.

Features include 40Mbps incoming bandwidth, two-way audio, simultaneous HDMI & VGA outputs, video compression H.265 / H.264, self adaptive 10m/100m network interface, four alarm in /one alarm out and one HDD up to 8TB.

When tested by PSI magazine the NVR recieved a score of 8.5/10. serage.co.uk

Concept Pro – VUHDIP-16-3

The VUHDIP-16-3 model is a sixteen channel network video recorder designed to satisfy professional surveillance requirements.

It has sixteen channels of PoE/PoE+ built-in, supports the H.265 video compression codec for greater storage and bandwidth savings, and provides real-time recording performance at up to 8-megapixel resolutions across all channels. It has an expanded alarm input interface, and is compatible with Deep Learning Plus.

This product supports a suite of securityrelated features, including automatic password expiration, encryption, and more settings designed to ensure authorised users are accessing the device. concept-pro.co.uk

Hikvision – DeepinMind Series

NOTE: All technical specifications listed are provided by manufacturers

Hikvision’s DeepinMind Network Video Recorder (NVR) Series features high-performing graphics processing units (GPUs) and smart deep-learning technology that analyses video and imagery to help users make informed decisions.

With a reported up to 90 percent accuracy in false alarm reduction and intelligent facial recognition technology, human intervention can be reduced to the bare minimum. As the system’s training data increases, the DeepinMind NVR evolves and performs with improved accuracy.

Depending on the application, users can choose a single purpose NVR for perimeter protection or facial recognition scenarios (6700, 7700, and 9600 series), or one that can do both (96000 series).

Perimeter protection NVRs feature smart analysis (line crossing/intrusion detection), false alarm reduction, and quick target search capabilities. Facial recognition NVRs play a key role in advanced biometric solutions with high recognition accuracy. The 96000 series, Hikvision’s most advanced model to date, offers all above features with higher capacities. hikvision.com/uk/

i-PRO – NX Recorder Series

The i-PRO NX Recorder Series of professional network video recorders (NVRs), a high-capacity, secure recording solution featuring remote monitoring and no yearly licensing requirements.

Designed for retail, banking and medium-size businesses that require serverless simplicity and cost-effective installation and maintenance, the NX Recorder series provides flexibility channel expansion and offers connectivity with a range of camera brands. The i-PRO NX Recorder Series includes three different models (unit shown is the WJ-NX510KG) and an additional extension unit for flexible, stable, and secure operation.

A new, built-in remote monitoring feature enables security professionals to watch over premises from any location from a browser or mobile device. In addition, the NX Series NVRs allow customers to store more video footage with support for up to 18TB hard drives per slot for a maximum capacity of 972TB. This allows users to worry less about storage management while fulfilling the demand for increased data retention.

i-pro.com

Hanwha Vision – A Series

Hanwha Vision’s A Series is a range of cameras and network video recorders that provide the high-quality images and intelligent video analytics whilst also being designed for budgetconscious installations.

A series 4CH, 8CH, and 16CH NVRs (the unit shown is the ARN-1610S) support camera resolutions of up to 4K with a range of options for operators to access footage. These include the use of P2P connections which can be quickly set up through a QR code, or through Wisenet Viewer for easy monitoring on Windows or Mac PCs, and via the Wisenet Mobile App for remote monitoring. No matter where operators are based, they can monitor or review all events at a site in real-time.

hanwhavision.eu/

3xLogic – VIGIL 2U Series

The VIGIL 2U Series NVR solutions from 3xLogic are fully-integrated intelligent video appliances.

Pre-configured with VIGIL VMS software, the servers host up to 96 channels of standard analogue, HD analogue and/or IP video. VIGIL’s AZTECH video compression codec and RapidStream technology enable users to remotely stream live and playback video with minimal impact on network bandwidth resources.

The spec of the NVR-2U-96CH range includes a dedicated 256GB SSD Operating System Drive supporting eight removable drive bays for up to 144TB of storage, dual RJ45 10/100/1000 Mbps NICs for easy network and IP camera deployment. The system supports HD analogue recording up to 30 FPS per camera at 4CIF (704 x 480) with max analogue resolution of 1080p (HD). 3xlogic.com

System Q – ZIP Smart

The 5MP Smart is a mid range DVR that caters for a range of installations with additional features such as multiple audio and alarm inputs and an eSata port to plug in a ZipStor HDD array for an additional 48TB of storage. In addition to the 4K HDMI output on the Smart DVR, it has a CVBS output for driving old legacy monitors in retail applications.

Available in 4, 8 and 16-channel options, the rear USB can be left free for doing quick evidence back ups.

It record 5MP cameras (whether TVI, CVI or AHD) and works with IP cameras too as a bonus to the existing channels so there is capacity to expand the system at a later date. The unit also sends Phone Push Notifications via free mobile appa and Windows software. systemq.com

TRIED & TESTED

TRIED & TESTED

An overview of some of the products we have featured in PSI independent test reports over recent months. Manufacturers and distributors have no input in the testing or the final results so you can rest assured that these are genuine reports and not based on external influences.

Bosch – Flexidome NDE-3503-AL

Part of the Bosch Flexidome IP 3000i IR range, this fixed dome camera is impact resistant to IK10 with IP66 protection rating and has a 1/2.9” 5MP CMOS sensor, 3.2 to 10mm motorised lens and a range of “Essential” video analytic functions. It has a diameter of 137mm and height of 122.5mm. It has an operating temperature of -30°C to +50°C.

Review: A very capable dome camera with a wide range of configuration options. Score: 8.5/10

i-PRO – WV-S71300-F3

The i-PRO WV-S71300-F3 camera is described as an internal IP44 mini box camera with overall dimensions of 102(w) x 48(H) x 21(D) mm. It has a clear protective cover that increases the dimension by approximately 1.5mm per side.

Review: A very compact camera whose appearance does not stand out, making it ideal for locations where overt security is not desired. Score: 8.5/10

Uniview – IPC2325EBR5-DPZ

AVA – DOME W-4K-30

Promoted as a 5MP WDR Starlight Varifocal IP67 network bullet camera, the unit is based on a 1/ 2.7” sensor with a 2.7 to 13.5mm auto-focus motorized zoom lens giving a horizontal angle of view from 93.28° to 28.56°.

Review: A versatile solidly built external bullet camera with a wide range of configuration settings. The security settings allow the camera to be suitably locked-down but the lack of a forced “strong” password is a concern; perhaps a future firmware update will remedy this. Score: 8/10

The AVA dome is an NDAA compliant vandal resistant (IK10) day /night IP66 dome for indoor or outdoor use with 4K imaging, built-in microphones and edge analytics. The dome uses Cloud connectivity to provide simple set-up and management.

Review: A well-engineered dome with impressive analytics capabilities and straightforward secure connectivity. Ideal for diverse or centralised systems with flexible notifications that can be received and managed from anywhere with available internet access. Score: 8.5/10

Hikvision – ColorVu DS-2CD2087G2-LU

This IP67, 8MP bullet camera is from the Hikvision ColorVu range. It is designed for 24-hour colour imagery with warm-white visible LED illumination support for zero light scenes. A wide 2.8mm lens version is standard with 4mm and 6mm options.

Review: An extremely sensitive 8MP high-resolution camera with advanced detection capabilities, 24-hour colour capability and a wide range of security features. Score: 9/10

Serage – SRDNC5FW Dome

The Serage SRDNC5FW from G-TEC is an IP66 ‘Turret’ style 5MP dome with a fixed 2.8mm lens. It is based around a 1/2.7” high sensitivity sensor coupled with an F1.0 lens to give good colour images in low light. Visible and infrared illumination is built in, and a microphone provides audio. AI based video and audio detection is included.

A very good all-round performance from this compact dome camera.

Excellent colour image quality in very low light levels and flexible detection and analytic capabilities. Score: 8.5/10

Oncam – C-12 Indoor

This internal 360° view camera designed for ceiling or wall mounting, is based on a 12MP sensor and provides a fisheye image with a wide range of configuration options.

Review: A very powerful compact fisheye view camera compatible with a wide range of video management systems with simplicity of installation and good support documentation. Score:

Dahua – TiOC 2.0

The DH-IPC-HDW3549H-AS-PV-S3 is a 5MP full-colour fixed-focal eyeball WizSense network camera. It is the latest in the company’s TiOC (three- in-one camera) line which integrates 24/7 full-colour monitoring, active deterrence and AI into one solution.

Review: A very capable Eyeball style dome that has a wide range of features to help detect and deter intruders, with extensive cyber security settings. When used with the Dahua Smart NVR, the camera supports intelligent search capabilities. Score: 8.5/10

Wisenet – PNM-C7083RVD

The PNM-C7083RVD multi-directional camera is a dual dome device that provides two 2MP views that can be individually set to suit locations while requiring only one network lead. The cameras provide AI object classification analytics and low light operation. They are IP66 & NEMA4X environmentally rated with an IK10 impact protection rating.

Review: An impressive and very flexible dual camera unit that is easy to install, configure and maintain. Score: 9/10

TRIED & TESTED

Videx – GSM4KCR/4G

The Videx 4000 Series is a flexible modular audio call system capable of supporting up to 50 buttons. A range of modules are available - for the review the housing contained the 4810/4G Intercom and a 4903 Keypad. The intercom is designed for 4G networks but is also compatible with 2G and 3G networks.

Review: A well-engineered flexible and expandable 4G based intercom system that can be managed through a variety of local and remote methods. Score: 8.5/10

Ajax – KeyPad TouchScreen

Pyronix – Home Control

DoorbellCam kit

A smart HD video doorbell and wireless chime kit that allows users to receive real-time alerts from the front door and stay connected to home; never missing a visitor or delivery again. The DoorbellCam has an inbuilt mic and speaker for two-way contact.

Review: This easy to set up and straightforward to use video doorbell kit would be a great addition to any smart home system or simply to provide more functionality at an entrance way. Score: 8/10

The KeyPad TouchScreen Jeweller is an indoor unit compatible with Hub 2 and Hub Hybrid controller variants (with firmware OS Malevich 2.16.1 or higher) and the Rex 2 range extender. The 480 x 854 pixel 5” display with capacitive touchscreen is woken by proximity or pressing any part of the display area.

Review: A very simple to install and manage enhanced addition to the Ajax range. Gives increased user flexibility and control. Score: 9/10

Eaton – i-on10 KP

The i-on Compact Security System is a Grade 2 wired intrusion detection panel with 10 zones and up to 10 users and 4 keypads. It is promoted as being suitable for simple, entry-level burglar alarm systems to protect homes and small commercial installations.

Score: 9/10

CSL – MiniAir 2

MiniAir 2 is a single-path signalling solution that utilises a 4G/LTE-M path to signal an alarm from a protected premises to an ARC. It comes with a standby SIM as a backup to safeguard the system, if the active SIM fails.

Review: The product overall is great. It is a perfect solution to the PSTN switch over/off as it means that existing systems that rely solely on PSTN signalling can continue to do so without the expense of upgrading the customers control equipment. Score: 9/10

Review: A straightforward and engineer friendly grade 2 wired alarm system with a wide range of configuration options and simplicity of installation. Good documentation is supplied with the product.

Texecom – Capture

Capture motion detectors are intended for use in a wide variety of professional security applications. With a choice of EN Grade 2 wired or wireless connectivity, wall or ceiling mounting, and a choice of detection technologies including dual element, quad element or dual technology sensing, Capture suits a wide variety of security environments.

Review: The ease of connection with a range of switchable, built-in EOL resistor values simplifies the installation process. The potential for device branding will likely be appealing to independent installers. Score: 9/10

Netgear – GS305E

The GS305E is a 5-port Gigabit Smart managed SOHO switch at an unmanaged switch price. It is from the 300 range that includes 8-port and PoE+ variants. They include flexible VLAN, QoS and IGMP Snooping features with local and remote management.

Review: A well-engineered low-cost managed network switch with high bandwidth, good security features and simple local and remote management capability. Score: 9/10

Ruijie – Reyee

Ruijie Reyee devices are part of a range of network products. We reviewed the RG-EG105G-P Router, the RG-ES206GC-P Managed Network Switch and the RGRAP2200(E) Access Point.

Review: This is an impressive range of cloudmanaged network products that can be used to build well documented secure networks for security or office systems. Ease of remote access and system management simplifies long term support Score: 9/10

Dnake – IPK03 kit

The IPK03 is a video intercom kit comprising the E216 7” capacitive touch screen internal monitor and an S212 door station. Both items can be PoE or 12v powered and use wired network connections for communication.

Review: A very easily configured networked video door entry system that can be used as a simple video intercom or expanded with multiple door readers and displays, and remote connectivity. Score: 8.5/10

2N – IP Verso 2.0

This updated 2N product maintains compatibility with the original Verso range but provides upgraded features including a wide dynamic range HD camera and with extended capabilities due to the use of the ARTPEC-7 processor produced by parent company Axis.

Review: This is a highly flexible system with wide ranging capabilities and facilities. Score: 8/10

Security for EV parking bays

A new EV parking bay detection solution is a car park enforcement tool for the modern world

With its new Electric Vehicle Bay Parking Violation Detection Solution, Hikvision is addressing the changing nature of parking enforcement in a modern environment where Electric Vehicle use is the fastest growing segment in transportation.

The world of motoring is changing before our eyes. Every day there are more Electric Vehicles on the streets, a trend only set to continue as governments and manufacturers work together to reduce the impact of fossil fuel-powered vehicles on the planet.

Naturally, alongside the increase in EVs has come an increase in EV parking bays, where drivers are able to leave their cars charging while shopping, or commuting, or… anything, really. These bays allow car park owners and managers to provide an attractive and convenient reason for EV owners to use their facilities.

But that’s only possible if those parking spaces are not occupied by traditionally powered vehicles, which prevent EV users from charging their cars.

Hikvision’s new Electric Vehicle Bay Parking Violation Detection Solution has been designed to address this issue and the changing nature of parking enforcement. Its development was prompted by the specific needs of car park operators, who had been seeking a solution which addressed this pain point.

The EV Bay Parking Solution monitors EV bays and checks vehicle number plates with DVLA records to ensure that any car parked in the space is a genuine electric vehicle. If a non-electric vehicle is detected in the space for longer than a pre-specified time threshold, an alert is raised, evidence in the form of images showing the length of time the vehicle has been in the space is generated, and parking violation system ZatPark automatically issues a ticket.

“This is an exciting new development for car park operators,” says Justin Hollis, Public Affairs Director for Hikvision UK & Ireland. “EV parking bays are an increasingly important feature of all car parks, providing an added incentive for electric vehicle owners to use those facilities.

“But without a system like this one, operators are forced to rely on patrols to issue

violation notifications when a non-electric vehicle is parked in an EV space. That takes time, uses resources and is inefficient. Because it’s inefficient, it means many violators could go unnoticed, which is in turn frustrating for the EV drivers who want to use that space for its intended purpose.

“Our EV Bay solution streamlines the process through two key integrations: with the DVLA to confirm whether or not a vehicle is indeed an EV; and with our new partner ZatPark, specialists in providing highly efficient parking violation enforcement services.

“We’re excited to introduce this solution to the market. We believe it’ll be extremely attractive to private and local authority car park operators.”

The solution can include Automatic Number Plate Detection cameras at the car park entrance and exit. Registered vehicles can enter automatically; the entrance barrier is linked to the camera and opens when a registered vehicle is detected.

When a non-registered vehicle approaches, manual entry from the control centre is required. If a blacklisted vehicle approaches the entrance, an alarm is generated and the barrier remains closed.

The system generates entry and exit records, which are searchable and can be used to create reports.

Once the vehicle is inside the car park, guidance cameras with LED indicators show drivers where there are spaces available in different areas of the facility – green showing

The EV Bay Parking Solution monitors EV bays and checks vehicle number plates with DVLA records to ensure that any car parked in the space is a genuine electric vehicle

“The Visualised Car Park Management aspect of the solution means users can view the status of an EV bay – or a standard space – on a map in real time”

that there are bays available, red for fullyoccupied spaces. Users can program up to seven different LED colours as required.

The guidance camera offers ANPR detection upon parking and leaving the bay.

For operators, the system provides a visualised floor plan with parking records for each bay, including number plate, parking time and duration.

Setting up the EV Bay Parking Solution is straightforward. Using Hikvision’s management software HikCentral, the guidance cameras can be set to EV Bay Monitoring Mode. This allows the camera to detect the time and plate number when a vehicle parks in the bay.

HikCentral then compares the plate number to the records in the DVLA database. If the vehicle is not registered as an EV, HikCentral sends a notification to the ZatPark system with evidence, including the detection time, plate number and full picture of the vehicle in the bay. The solution can be configured so that there is a specified time period when a non-electric vehicle is in the space before a violation is detected – 10 minutes, for example. If this threshold is exceeded, HikCentral sends a second piece of photographic evidence to ZatPark, showing that the vehicle has been in the space for that length of time.

ZatPark then combines the two pieces of evidence as proof of the violation.

ZatPark is a long-term Hikvision partner, providing parking enforcement software that

offers tailored features to provide complete control of the parking enforcement life cycle, from issue to recovery action and every step in between. ZatPark’s enforcement system has been integrated directly with Hikvision’s ANPR and traffic cameras.

In this case, the HikCentral and EV Parking Bay Solution integration allows the ZatPark platform to receive strong parking violation evidence, enabling the parking operator to send out tickets to the offending driver. Zatpark’s ANPR integration improves efficiency by seamlessly processing ANPR images and using innovative tools to reduce administration and extend enforcement hours without financial overheads.

The HikCentral server can also check with the DVLA database for details including vehicle brand and colour, if required. It’s worth noting that as manufacturer and solution provider, Hikvision does not store any data from the DVLA licence plate database, nor gain any form of access to the end-user’s data.

With an ANPR exit camera in place, vehicles are once again detected upon leaving their space and approaching the exit barrier; ANPR detection allows the barrier to open automatically if the vehicle has permission to leave (has paid for parking or is on a whitelist).

“With HikCentral’s DVLA database access, non-electric vehicles can be identified accurately based on their number plate,” says Hollis. “There’s no need to hire operators to carry out patrol tasks and manually search for parking violations.

“Because the solution generates two sets of parking violation information and sends them to ZatPark, there’s extremely strong evidence which proves the vehicle has been parked in that space in excess of the allowed time period for a non-electric vehicle. It’s hard to argue with.

“The Visualised Car Park Management aspect of the solution means users can view the status of an EV bay – or a standard space – on a map in real time. They can access live feeds, details on parking times and plate numbers, with a single click. And multiple car park levels are supported too.”

The solution provides fully trackable evidence and reports: parking history is logged on the HikCentral server, enabling the ability to search for all parked vehicles. That parking history can also be exported into a spreadsheet for further analysis.

The EV Bay Parking Violation Detection Solution is an expansion to the existing HikCentral car park solution.

www.psimagazine.co.uk

ACCESS CONTROL

INNER RANGE

PSI Magazine Directory

Units 10-11, Theale Lakes Business Park, Moulden Way, Sulhampstead, Reading, Berkshire RG7 4GB United Kingdom

Tel: +44 845 470 5000 ireurope@innerrange.co.uk www.innerrange.co.uk

ACCESS CONTROL

HID

3 Cae Gwyrold Green Meadow Springs

CARDIFF

CF157AB United Kingdom

Tel No: +44 29 2052 8500 emeamarketing@hidglobal.com www.hidglobal.com

PSI Magazine Directory

TO ADVERTISE HERE

CONTACT: Tracey Cole

020 8295 8306 tcole@westernbusiness.media

ACCESS CONTROL

RBH SECURITY GROUP LTD

F3 Enterprise way, Vale Business Park, Evesham, Worcs WR11 1GS

Tel 01386 425810 Sales.uk@rbh-access.com wwww.rbh-access.com

ACCESS CONTROL

GROSVENOR TECHNOLOGY

Unit S, The Fulcrum Centre Vantage Way, Mannings Heath Poole, Dorset BH12 4NU

Tel No: +44 (0)1202 621 700 info@grosvenortechnology.com www.grosvenortechnology.com

DRIVING INNOVATION TO AN AIOT FUTURE DAHUA TECHNOLOGY UK & IRELAND Quantum, 60 Norden Road, Maidenhead, SL6 4AY

Tel: +44(0)1628 882210 sales.uk@dahuatech.com www.dahuasecurity.com/uk

WIRELESS DISABLED PERSON ASSISTANCE ALARM

HOYLES

Fully compliant system. Simple to install, simple to use.

•Operates on ISM Bands •Mains & Battery kits available

•Low battery warning •All required batteries supplied

•Up to 200m range in free space •Up to 50m range internally

UK Manufacturers of high quality, unique, control and security systems supplied worldwide

Tel: +44 (0)1744 886600•sales@hoyles.com•www.hoyles.com

CCTV HANWHA

Heriot House, Heriot Road, Chertsey, Surrey KT16 9DT United Kingdom

Tel: +44 1932 578100 htesecurity@hanwha.com www.hanwha-security.eu

CCTV HIKVISION

4 The Square, Stockley Park, Uxbridge UB11 1ET United Kingdom

Tel: +44(0)1628 902 140 info.uk@hikvision.com www.hikvision.com

ONE SOLUTION. ONE COMPANY

IDIS GLOBAL

1000 Great West Road, Brentford, Middlesex TW8 9HH

Tel: +44(0)203 657 5678 Email: uksales@idisglobal.com wwww.idisglobal.com

RISCO GROUP UK LTD

Unit 2, Blueberry Business Park, Kingsway, Rochdale OL16 5DB United Kingdom

Tel: +44 161 6555500 sales@riscogroup.co.uk www.riscogroup.com

PSI Magazine Directory

QUALITY, RELIABILITY, VISION

SERAGE UK LTD

SERAGE, an NDAA-compliant British CCTV equipment brand, established over a decade ago, is trusted for its dedication to quality, reliability, innovation and unwavering support to CCTV installers. Our commitment to excellence is evident in rigorous testing, cutting-edge technology, and innovative solutions. Recognizing installers as the industry backbone, SERAGE provides extensive marketing, technical, and training support. Committed to community-building, we foster collaboration through online forums and workshops.

35-37 Whitton Dene, Hounslow TW3 2JN

Tel: 020 3963 0100

sales@serage.co.uk www.serage.co.uk

EASY & SMART INTERCOM SOLUTIONS

DNAKE (XIAMEN) INTELLIGENT TECHNOLOGY CO., LTD.

DNAKE is a leading provider of intercom solutions, specializes in designing and manufacturing innovative and high-quality intercom products and solutions. From its founding in 2005, DNAKE grew from a small business into a large, globally recognized player providing integrated intercom systems, including IP-based intercoms, 2-wire IP intercoms, and wireless doorbells. Its global footprint has expanded to over 90 countries and regions, with products being utilized across various sectors to enhance security and convenience in everyday life.

No.8, Haijing North 2nd Rd., Xiamen, Fujian Province, China

Tel: +86 592-5705812

sales01@dnake.com

www.dnake-global.com

follow PSI magazine

AWARD-WINNING, LEADING GLOBAL WHOLESALE

DISTRIBUTOR OF SECURITY & LOW VOLTAGE PRODUCTS

ADI GLOBAL DISTRIBUTION

Tel: 0161 767 2990 Fax: 0161 767 2999

sales.uk@adiglobal.com

DISTRIBUTION

CCTVDIRECT

3 Scala Court, Leeds, Yorks LS10 1JD United Kingdom

Tel: +845 3701 999 sales@cctvdirect.co.uk

www.cctvdirect.co.uk

DISTRIBUTION

DYNAMIC CCTV

9b / 9c Bowes Road, Riverside Park, Middlesbrough TS2 1LU United Kingdom

Tel: +441642 220166 sales@dynamic-cctv.com

www.dynamic-cctv.com

WORLD-LEADING MANUFACTURER OF ELECTRONIC SECURITY EQUIPMENT

PYRONIX LTD

Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire S66 8QY

Tel: +44(0)1709 700 100 sales@pyronix.com www.pyronix.com

SECURITY YOU CAN TRUST TEXECOM INTRUDER

Bradwood Court, St Crispin Way, Haslingden, Lancs BB4 4PW

Tel: +44(0)1706 212524 sales@texe.com www.texe.com

PLACING THE BEST CANDIDATES IN FIRE & SECURITY

TECHNICAL RESOURCES LTD

We lead in specialist recruitment for the Fire & Security, Telecoms, and M&E sectors. With over 20 years of trading, Technical Resources work with the best permanent and contract staff, helping our clients to deliver their services.

Whether it’s permanent, contract, or larger recruitment programs - we deliver the right candidates to our clients. To do this, we have a great team of hard-working recruiters who know that getting recruitment right the first time is key to the success of the businesses we serve and the professionals we find jobs for.

What makes us different? We reference check ALL our candidates.

The projects you have need to be delivered. So, we will only send you candidates that we have previously used or successfully referenced. This saves you crucial time and ensures successful project delivery.

Concerned about compliance? Quality and compliance is in our DNA. Compliance checks are a key part of our weekly processes. And we don’t stop after placing the candidates with you. We run weekly checks on all contractor timesheets and will check in with you and your contractor too.

Rivermead House, Hamm Moor Lane, Addlestone, Surrey, KT15 2SF

01932 837 777 info@tecres.uk.com

www.technicalresources.co.uk

SECURE CONNECTIVITY PROVIDERS CSL GROUP

T: +44 (0)1895 474474 sales@csl-group.com

www.csl-group.com

SECURITY MADE SIMPLE.

PAXTON ACCESS LTD

Paxton House, Home Farm Road, Brighton, BN1 9HU

With nearly 40 years of experience, we design and manufacture marketleading security solutions for a range of buildings. Around 30,000 buildings are secured globally by Paxton products, every year. We utilise the latest technology to provide powerful, yet easy-to-install and use security solutions. Our products are designed for a wide range of sectors including education, healthcare, retail, leisure, commercial, the public sector and more. All our products are manufactured in the UK and are backed by our 5-year guarantee and hassle-free returns policy.

Tel: 01273 811080 support@paxton.co.uk

www.paxton-access.com

CONTACT: Tracey Cole

020 8295 8306

APPOINTMENTS

Steve Lampett

SSAIB has announced the appointment of Steve Lampett as its new Technical Manager.

In his role as Technical Manager, Steve will play a pivotal part in upholding SSAIB’s position for technical competence in the certification of security and fire services and promote standards.

Steve has over 35 years in the fire and security industry including over 20 years with Tyco. In addition, Steve successfully managed his own business and most recently, he contributed significantly to the British Security Industry Association (BSIA) for over eight years, holding the position of Technical Manager.

Frankie Bellavia

Mayflex has appointed Francesco Bellavia in the role of Director of Sales for Security.

Francesco (or Frankie as he prefers to be called) brings with him a wealth of knowledge and experience in the distribution of security products having worked for several distributors in his career, more recently as the Divisional Director for Nimans in the South.

Ross McLetchie, Sales Director at Mayflex commented: “We are delighted to welcome Frankie to the team, his experience in distribution was key to his appointment.

Having his knowledge and proven success in leading sales teams, working with multiple vendors and ensuring the best customer experience, really stood out.”

www.psimagazine.co.uk

Mark Russen

Smart R Distribution has appointed Mark Russen as Business Development Manager for its range of access control and intruder detection solutions.

Mark, who has worked within the electronic security industry since 1986, has performed senior sales management roles for companies including Europlex Technologies, Siemens Security Products and Vanderbilt (re-branded as Acre Security).

Neill Williams, Director of Smart R Distribution. “We are delighted to welcome Mark to our team and we look forward to putting his experience and extensive product knowledge to very good use.”

Sarah Dixon

Johnson Controls has promoted Sarah Dixon to General Manager, Fire & Security. Sarah brings a wealth of leadership knowledge and expertise in leading the commercial success of the business.

In 2020, Sarah joined Johnson Controls as General Manager, Fire Suppression and after a two-year tenure was promoted to Enterprise Sales Director UK&I. Her new role is to enable sustainable growth whilst enhancing and digitalising the customer journey, driving the smart, healthy and sustainable building evolution.

During her time with Johnson Controls, Sarah has led her team in driving double digit growth for the Fire Suppression business. She delivered on digital and sustainable outcomes for customers as Enterprise Sales Director UK&I.

Lawrence Peters

Optex has appointed Lawrence Peters as Head of Sales in the UK and Ireland.

Lawrence will be responsible for leading and implementing Optex’s domestic sales and growth strategy, with a particular focus on new customer acquisition across key vertical markets, including the retail, logistics, data centre, critical infrastructure and residential sectors. He will also be tasked with maintaining and enhancing long-term relationships with installers, system integrators and distributor partners.

Lawrence has worked in the security industry for almost 20 years, including more than ten years in leadership roles. He was formerly Sales Director – UK and Ireland for a provider of temporary site security and has a proven track record in developing and delivering long-term projects.