PSI May 2020 by Western Business Media Limited

May 2020 – £4.00

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Professional Security Installer

SECURITY STORAGE A future in the cloud?

Time for nominations

PRODUCT TESTS Zyxel - GS1350-6HP

EDITOR’S CHOICE

THE END OF PANIC BUYING

A look at the best new products

Tips for security system shopping

Kickstart growth now Get the tools you need to work smarter, build your brand and drive your business forward. Security Installation Professionals

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May 2020 contents_v9_000_PSI_sep11 24/04/2020 09:23 Page 2

May 2020 www.psimagazine.co.uk 5 Editorial Whether or not you think using Covid-19 as a marketing angle is ok at least the technology being promoted should be suitable for the job

6 Industry news News and events from the security and fire industries

11 Social media What appeared on our Instagram feed this month

12 TESTED - Zyxel GS1350-6HP The network switch is put through its paces by an independent reviewer

16 Editor’s Choice The pick of the latest security products with information from the manufacturers and handy QR codes

19 Cloud and physical security This month we talk to Martyn Ryder of Morphean about the results of a recent survey on the adoption of Cloud services across Europe

25 Growing your business Business expert Jim Rathbone continues his series providing advice for installation companies

An end to panic buying

26 PSI Golf Day 2020

No more security systems shopping nightmares and keeping all parties happy with some advice from an industry expert

The annual golf day for security installers, distributors and manufacturers is back! Think you can win it?

28 PSI Premier Awards 2020 Nominations are now requested for this year’s campaign

31 Meet the installer We discuss the best things about working in the security industry with NSI approved installers

33 Shopping tips How to choose the right camera for the job and get the backing of the Boardroom

36 Open Door A selection of news items from the PSI Open Door online and social media service

39 Staying secure at home

CONTACTS

EDITOR Andy Clutton Tel: 020 8295 8308 E-mail: andy.clutton@psimagazine.co.uk Twitter: @SecurityDrum DESIGN & PRODUCTION Matt Jarvis Tel: 020 8295 8310 Fax: 0870 4292015 E-mail: matt.jarvis@proactivpubs.co.uk ADVERTISEMENT DIRECTOR David Lewis Tel: 020 8295 8309 Fax: 01322 292295 E-mail: david.lewis@proactivpubs.co.uk

The cyber security issues on having staff work from home during a lockdown

DISPLAY ADVERTISING Paul Amura Tel: 020 8295 8307 Fax: 01322 292295 E-mail: paul.amura@proactivpubs.co.uk

43 Tried and tested

ADMINISTRATION Tracey Cole Tel: 020 8295 8306 Fax: 01322 292295 E-mail: tracey.cole@proactivpubs.co.uk

A range of products that have been reviewed in the pages of PSI in the last twelve months

49 The PSi Directory Your guide to vendors and service providers

www.psimagazine.co.uk

MANAGING DIRECTOR Mark Quittenton CHAIRMAN Larry O’Leary

PSi QR Codes For easåe of access, some of the items in PSi carry QR codes. Simply scan with your phone to visit relevant websites. Security-based editorial contributions to PSI are welcomed, and the Editor reserves the right to alter or abridge text prior to publication. The views expressed in PSI are not necessarily those of the publishers. Editorial and Advertisement Office PRO-ACTIV PUBLICATIONS LTD PO BOX 332 DARTFORD DA1 9FF © Pro-Activ Publications Ltd 2020 All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher. ISSN: 1360-6476 PSI is currently available for an annual subscription rate of £48 (UK) or £99 (overseas)

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EDITORIAL

Curious claims

When situations such as the Covid-19 crisis are used for marketing purposes it can feel a little uncomfortable - what’s worse is when the claims don’t even stack up e have received many press releases since we first heard of coronavirus, all using that particular theme as a method to sell thermal cameras (some even calling them Covid-19 detecting cameras) that I felt it was perhaps a trend we should address. You may think it’s “fair game” to use this topic for marketing or you might feel a little uncomfortable with it, but either way you would at least hope that the tech claims are valid. Such claims that a system can ‘avoid infected people entering’ a building prompted Richard Lambert of Evolution to get in touch to report they will not be installing certain thermal imaging technology that claims ‘fever detection’ capabilities. “We have investigated many of the claims, some of which are fanciful to the point of being dangerous,” Richard says. “And even supposing such systems did work, they can still only give an ‘indication’ of fever and that would then need to be validated. Are we seriously suggesting that every business has medically trained personnel on hand to test every employee or visitor who seems to have a temperature? “Without proper consultation, a survey of location and in many cases a redesign of entrances and operations at those entrances, these thermal cameras will be little more than an expensive token gesture.” The thermal imaging technology purports to work in a number of ways: one is by measuring the temperature of the inner canthus (the corner of the eye) while another is that it measures the temperature of a person’s forehead as they pass by. Richard says that neither approach is practical nor accurate: “It takes up to five seconds to record the temperature of the inner eye and that’s assuming the individual stands still,” he says. “But perhaps more concerning is the system’s accuracy. “Most have variances, even in perfect conditions, of +/- 0.3 degrees Centigrade at best. Such a variance can put you ‘in’ the fever zone or preclude you from it. And fever is only a possible sign of COVID-19, not the principal determinant, which means many without the virus would still have to be stopped and tested. This isn’t practical in every customer’s case.” Richard says he is disappointed to see certain manufacturers exploiting the current crisis: “Buyers need to be aware of both the limitations of the technology and the challenges of ‘what happens next’ should a test prove ‘positive.’ Thermal imaging and other security system technology do have a role to play but manufacturers and their agents need to be honest about what their technology can really achieve and the operational issues installing such technology will bring.” We wholeheartedly agree. Stay healthy.

Andy Clutton EDITOR 5

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UK’S L ARGEST

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Fire Fire

INDUSTRY NEWS

Stanley Security partners with Blackline Safety Stanley Security has announced that it will be providing safety monitoring and emergency response management services to Blackline Safety customers in the UK and Europe. Blackline Safety is a supplier of wirelessly connected gas detection and lone worker monitoring products monitoring for atmospheric hazards and the wellbeing of personnel working

In brief

Surveillance platform manufacturer, Silent Sentinel has been honoured with a Queen’s Award for Enterprise for International Trade. Danish company Protect A/S is seeking an independent partner for developing the security fog machine market further in the UK. The company’s products are currently sold in the UK through its own sales department, a subdistributor and through dedicated alarm installers. 6

ECHO suspends alarm service launch until July 2020 ECHO has suspended the launch of the automated alarm signalling service until July 2020. In light of the escalating COVID?19 pandemic, ECHO has taken the decision following full consultation with the NPCC to delay the launch of its new industry backed service until July 2020. A statement released on behalf of the ECHO Directors said this is a regrettable but

In Intruder truder

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alone, whether in populated areas, indoors within complex facilities or remotely. A key part of its service is live 24/7 monitoring and wireless gas detection, helping teams working in hazardous environments by responding to emergencies in real-time and managing efficient evacuations. Under this new partnership, Stanley Security will take over the role of safety monitoring services for Blackline in the UK, Netherlands and Belgium this month, with a further seven countries in Europe throughout 2020 and will additionally provide backup support for Blackline’s Calgary-based Safety Operations Center, increasing protection for Blackline’s North American customers. To ensure the transition of monitoring and response services, Stanley Security has established a continuous training programme for employees across Europe. The training ensures operatives have in-depth knowledge of Blackline’s emergency response protocols, products and features, and are kept up to date at all times.

wholly appropriate step that accommodates the needs of all interested parties at the present time. There is great interest in the benefits ECHO will bring to the partnership between the Police and the alarms industry, yet delaying the “go live” until the Covid?19 pandemic is at least stabilised is eminently in the best interest of all parties. The aim of ECHO is to deliver a centralised, fully automated electronic call handling service to reduce the pressure on the emergency services and ARCs by reducing their call handling times and errors that can occur from a manual response handling. Following discussions between the National Police Chiefs Council (NPCC) and the private security industry that took place in 2015, the decision to implement electronic transfer was agreed. As a result, the National Police Chiefs Council (NPCC) set the date of 2020 for all ARCs to be operating on an electronic platform. Pilot schemes have proved that ECHO will improve efficiencies.

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EDIT news may20_v9_PSI_feb15 24/04/2020 08:50 Page 4

Look no further

New Pyronix initiative to boost installer businesses Pyronix has launched its Growth Acceleration with Pyronix (GAP) initiative with the aim of helping installation businesses to grow through providing support services and techniques. Focused on the key topics of Revenue, Knowledge and Branding – whether it’s new Cloud services, ‘how to’ training or simply making a company stand out, Pyronix says that GAP has what a business needs for success. GAP focuses on taking a smarter approach to business performance, identifying three key areas:

Apprentice engineer returns to protect his former school Sandringham School has recently spent nearly £8m in new build and renovation of existing. Amthal Fire & Security partners the school to maintain its intruder alarm systems and secure the entire campus site. Former pupil Luke Allam, an Apprentice Engineer at Amthal, is

Revenue – An emphasis on providing tools for installers in order to develop and grow their businesses, with offerings including PyronixCloud, an evolving product range, and additional value added services. Knowledge – A focus on installation and product knowledge and how installers can gain and use this to their advantage. Brand – GAP guides installers by providing brand focused tools and tricks, to make their brand stand out. Encouraging installers to look at customised products and sales tools, GAP will soon also introduce the new Pyronix Personal Print Portal. Laurence Kenny, Pyronix Marketing Manager commented: “This initiative is flexible and built with several interchangeable drivers, all designed to suit an installer’s business needs, whether they’re an experienced installer or just starting out. We feel that this is a really positive step towards helping installers of Pyronix intruder systems, guiding them through multiple aspects for business success, including recurring revenue business models, branding and training elements within their business. This initiative will provide practical tools installers need, to help them go that little bit further and realise their potential.”

now responsible for his old school to carry out necessary testing. Paul Chandler, Campus Manager at Sandringham School says: “Site security is constantly under review and firmly based on the principles of risk assessment. We were delighted to welcome back Luke and to see his career progression.” Luke added: “It was great to be back at Sandringham, a school that I enjoyed attending and provided me with so many critical skills to take into my adult life. Now working there as an apprentice and putting into practice all that I have learned as an engineer to maintain the intruder alarm systems, means so much, knowing I am helping to protect what’s precious to so many students and staff on site.” Paul Rosenthal, Amthal Sales Director added: “Luke has settled into his role and works alongside our more experienced staff, out on sites such as his old school, as often as possible to put his learning skills into practice.”

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THE BOTTOM LINE The interview that gets the facts from the top

I N A S S O C I AT I O N W I T H C S L

BSIA encourages ARC number passing as soon as possible to ensure service The BSIA is encouraging Alarm Receiving Centres to provide their incoming telephone numbers (the number the alarm device dials) as soon as possible to BT Consumer to ensure devices are not left without service. BT announced their intention to move all voice communications to IP back in 2017 with a proposed end target of 2025. This means moving telephony services to an all IP network, similar to the UK switch to digital TV. Roll out changes mean existing alarm devices will be affected before the 2025 deadline. Some key points to note on providing the incoming telephone numbers are: BT will look for these numbers in their calls records to identify the customers who have dialled them in the last 12 months and will put a marker in their account. (It’s reasonable to assume that any calls to this number would be from a device of some sort) They won’t note the supplier, type of service or make/model of any special services device on those customers’ lines, just the fact that it’s likely there’s a special services device on that line It will allow BT to take extra care with those customers at the time of upgrading them onto digital voice services No numbers or customer information will not be shared with anybody else and BT Consumer will put in place a NonDisclosure Agreement if required. David Wilkinson, Director of Technical Services, BSIA said: “The deadline for the All IP switchover will reach us sooner than we think and with the recent announcement from BT Consumer launching their new digital service, we will start to see the impact of the transition where end-users buy the service. We will continue to work with key stakeholders and encourage our industry members and the wider security community to prepare for this digital evolution across the UK telephone network.” Sodhi Dhillon, who heads up the engagement team for BT said, “It’s really important that we get the message of the switchover out to the industry as quickly and as widely as possible. It’s a massive programme of change, bigger than the switch over from analogue TV to digital TV, and we want to make sure nobody is left vulnerable when the analogue systems stop working”.

Check out the PSI Security News podcasts on Spotify

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This month Simon Banks talks to Carl Meason, Managing Director at NSI Gold Accredited ARC, Fenix Monitoring, providers of monitoring services for Intruder, Fire, CCTV, Access Control and Lone Worker applications. What was your main area of focus when you launched Fenix? From our inception, we asked ourselves: what kind of business do we want to be? We knew we wanted to offer an alternative, but we didn’t want to be different for the sake of being different! We identified some of the main issues Installers faced and the ‘pinch points’ that could be improved. We created an agile management team, who are always open to conversations, allowing us to develop an industry niche in integrating new equipment and developing bespoke monitoring services. We like to consider ourselves a nursery for new ideas! Our management team have extensive knowledge and experience of installation and compliance processes. They appreciate how heavily regulated (rightly so) our industry is. However, the red tape, standards and approval processes can be very time consuming for Installers, eating into their time when they could be making money. We wanted to offer more flexibility when issues arise, enabling Installers to get their service back up and running, and deal with the other issues (such as pricing) afterwards. As we evolve, these issues will continue to appear, and we will keep moulding our business to deal with them.

What does the future look like for ARCs? I believe it will be more focused on Alarm Management and not just Monitoring. We believe a partnership must exist across the entire supply chain, offering opportunities for open discussions for us all to learn and develop systems that work for everyone. If the end-user understands their system, they can educate their people to see issues and report them before anything goes wrong. Conversely, the Monitoring company can then feed information back down the chain to allow the Installer to perfect the set-up. Proactive partnerships work for the benefit of the entire value chain. Things can sometimes go wrong and inevitably in our industry they will with our alwayson services. We try and minimise these occurrences, with due diligence beforehand. This provides our customers with confidence in us, knowing that we will resolve this for the next time. We prefer to demonstrate our passion and desire to improve, rather than claim to be perfect! New people who join our business must demonstrate these qualities and this has helped us to build a fantastic team. It has been important for us to build our business through trust. The desire for an aligned result has allowed us to cement solid partnerships with honesty and transparency of service.

How important are the latest technologies in terms of providing a better service to Installers and their customers? We are always looking to our supply partners for ways we can improve the service for the rest of the chain, whether this is with increased reliability or reducing false alarms. One example of this is the Smart Reporting feature available with the new DualCom Pro range from CSL. This “holds” a single path failure if it happens when the premises are closed and will only report this once it opens or if an alarm signal is sent. This avoids the unnecessary phone calls we are forced to make during the night to an end-user, to tell them about something they cannot action. This undoubtedly will improve the service we offer. In addition to this, we are excited about the opportunities in the Fire Monitoring market. Today, only 5% of Fire systems are monitored and we believe this will drastically change when EN54 signalling products like DigiAir Pro Fire are available to the market. Using Digital Communicators for fire is no longer acceptable, especially when a better alternative exists! It doesn’t cost much more to add Fire signalling to a system and we always encourage Installers to consider it.

YOU SAID IT! “First Class Support. Always willing to go the extra mile and have some very skilled technical people who are always willing to help in any situation. Couldn’t recommend any more highly. Great reliable equipment with straight forward installation” Francisco Branco (Eagle Security Solutions Ltd) – LinkedIn post – 7th February Tweet us @CSLGroupLtd

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TEST

PRODUCT TEST

What’s in the box? Network switch Power supply European (Type F to IEC) power lead Quick-Start guide Warranty, Safety & Conformance documents Screws and wall-fixings

he Zyxel GS1350-6HP is a “Smart Managed Switch for Surveillance” with hardware and software designed specifically for surveillance camera use. This 6-port version has five PoE enabled ports and one SFP socket. All ports support up to 1Gb data rate with a 12Gb/s switching capacity and a 60-Watt PoE budget. 8, 16 and 24 port versions are available, each with 2 SFP sockets and PoE power of 130W, 250W and 375W respectively.

Getting started

The real benefits of this switch become clear when you connect and configure it using a web browser 12

The supplied Quick Start Guide provides basic connection details and suggests downloading a network utility called ZON for ease of network discovery and initial access to the device. A default IP address of 192.168.1.1 is set but DHCP is enabled so the address should not clash if connected to an existing network using this subnet. The supplied 55 volt 1.3 Amp power supply feeds the unit, on the front are the five main RJ45 ports and an SFP socket for an optional wired or fibre uplink module. It is strongly advised to connect a valid ground cable to the M4 ground screw on the rear of the unit before connecting network cables. Once powered, simply plugging network devices in will allow immediate communication. The Zyxel website has a number of additional documents that users should download; these include, along with the usual Data Sheet and 2page Quick Start Guide, an 83-page Handbook and a more detailed 343-page User’s Guide. The handbook describes the majority of functions

Zyxel - GS1350-6HP

within the switch and has helpful test methods included, so should provide much of the information required, the User’s Guide gives greater details.

Operation The real benefits of this switch become clear when you connect and configure it using a web browser. The initial page requests the Administrator username and password. The default password is a simple 4 digit code and changing is not forced but reminders are given at every login if it is not altered. As this device is aimed at the security market it would perhaps be advisable to enforce a change to a “Hard” password at first use. Along the top right of the browser window are lined up quick access buttons for Refresh, Save, Status, Wizard, Logout and Help. The Wizard can be used to quickly change the password and SNMP community name and gives access to some basic port protection, VLAN and QoS settings. Unlike security industry products, it is a feature of many managed switches that settings are stored in run-time memory and selecting “Apply” after any configuration changes only saves to volatile storage. It is therefore essential to use the above “Save” button to store these changes into non-volatile memory so they will be recovered after power down and re-start or reboot. This includes basic password and Time & Date settings. One of the key features of this switch range is its ability to maintain camera PoE supply even during switch firmware uploads and re-boot.

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TEST

(continued from p12)

A very well featured security industry network switch with specialised surveillance features, that allows a high degree of network security

As long as connected cameras have internal storage and are configured to synchronise recordings when LAN communication is restored there should be no loss of recording. Additionally, the ports can be configured to monitor the connected cameras so that any device loss can be detected. This can be by LLDP (Link Layer Discovery Protocol) monitoring or using periodic PING commands from the ports with timing intervals to suit the application. On detection of such a camera signal loss, the port can be automatically power cycled to attempt to re-start the camera. The number of attempts and delay duration are selectable, as is the timing and method of alerting a system administrator to the failure.

Menu options The switch allows the user to use a Basic or Advanced menu set and the menu tree is arranged at the left of the main browser window. The Priority Queue Assignment allows individual ports to have different priority levels from 0 to 7, this allows data such as video, if more critical, to be prioritised if there is network congestion. The queueing method is selectable in the Advanced options as strictly priority or two weighted options, Fair Queueing and Round Robin. The Zyxel Nebula Cloud Management allows remote management of multiple sites with a free software version and a more comprehensive feebased option available. The diagnostic screen allows PING and Traceroute testing and in addition to testing ports, gives cable distance measurements with distance to fault if pairs are open or short circuit.

Performance The switch has a very wide range of configuration options and rules, some of which may be unfamiliar to those without a networking background, however, the help files available through the browser interface along with the comprehensive documentation from the Zyxel website give good explanations of each option. Some of the available features and menu

options may appear less appropriate to a six-port switch but do ensure that this device can be used as part of a very secure elaborate network design and can be used to develop a more secure network strategy. An extended distance mode is available on the ports, this drops the maximum data rate to 10Mb/s but increases the effective range from 100 metres to up to 250 metres depending on cable type. PD (Powered Device) monitoring, which in most security installations would be a camera or access device connection means that there is a continual monitoring of the device being online. This can either be by monitoring LLDP data or using PING commands, with the number of PINGs and repetition time all user selectable. Camera restarting can then be triggered by turning off and then restoring the PoE power to the specific port where the error has occurred. Suitable notifications can then be logged and / or sent to system administrators. RSTP support allows dual path redundancy to be used where more robust network connections are necessary. The various status and information pages provide a large amount of useful diagnostic information. The ability to mirror port information allows for selected data to be copied to a port for analysis of either received, transmitted or both sets of packets. Scheduling is possible using the Time Range option, this is based on named time periods and can be for a specific duration between two dates and times or repeated for times within days of the week. This could be used for example to turn the PoE of a port on only during certain hours of the day. However, it isnâ&#x20AC;&#x2122;t clear why the date selection goes back to 1970 on the long drop-down date selector scroll bars as the default date at powerup starts at a more sensible 2016.

Conclusion A very well featured security industry network switch with specialised surveillance features, that allows a high degree of network security and remote management when suitably configured.

NOTE: This PSI Product Test was carried out by an independent third party, not editorial staff. The manufacturer had no input in the review or the final result

9.5 out of 10 14

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EDITOR’S CHOICE

Converters and ethernet switches with 90W PoE+

Recorders simplify analogue to IP migration Wisenet Pentabrid video recorders from Hanwha Techwin are designed to extend the life of existing analogue based CCTV, whilst providing a smooth migration to an IP network based video surveillance solution. Combinations of analogue or IP cameras up to 4K ultra high definition can be connected to the new four, eight and 16 channel video recorders, with a simple onboard software switch enabling users to convert any channel from analogue to IP, when required. The six new models, which support a range of video analytics including audio, face, defocus, enter/exit and camera tampering detection, can be configured to trigger a variety of actions when an event occurs, such as automatically sending email alerts to specified personnel or move a PTZ camera to a pre-set position. www.hanwha-security.eu

AMG has launched a range of 90W 802.3bt compliant media converters and ethernet switches. Aimed at any networking application where a device can be powered by PoE, such as within IP CCTV, access control etc, AMG’s new Managed PLUS Industrial Hardened switch and 90W PoE+ compact single port media converter deliver 4 x 90W 802.3bt PoE ports per 8 port switch. Enabling new deployment options in enterprise workspace environments, the AMG 90W solutions save on space too, providing PoE+ and Ethernet connectivity in the same box. For end-users, the new AMG solutions also reduce equipment and costs, vs the use of traditional PoE injectors. With 90W PoE+ on each Ethernet port and housed in a compact chassis, the new AMG DIN rail mountable devices are ideal for connecting and powering network devices (such as IP CCTV cameras and industrial controllers), over long distances, using all types of fibre. www.amgsystems.com

VMS features and functions are enhanced

Hyperconverged infrastructure for surveillance recording Quantum’s new line of Network Video Recording (NVR) servers complement the company’s VS-HCI Series and are offered in both mini-tower and rackmounted form factors to provide customers with a range of affordable, reliable, and highperformance options for surveillance recording and video management. Quantum’s VST minitower NVRs are designed to support the surveillance of retail stores, gas stations, small buildings and campuses, and other small implementations, while Quantum’s VS4160 NVR is one of the most dense and highest capacity NVRs available for environments with large retention requirements. www.quantum.com

IDIS has further enhanced its IDIS Center VMS, adding new features and functions targeted at small to mid-sized enterprises, and multisite customers. New features now included with the VMS include MapVue, a search function that is aimed at speeding up operator navigation across building layouts and floor plans. Its intuitive interface helps users to view live and play back video streams across multi-camera systems while maintaining an overview perspective of their facilities’ layouts and camera positions. MapVue also provides easy bookmarking, allowing operators to search the recorded data for persons and activity of interest. Bookmarked footage can then be saved in an Excel file, creating a library of video clips. www.idisglobal.com

NOTE: All technical specifications listed are provided by manufacturers

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EDIT - ed choice may20_v9_000_PSI_jun15 23/04/2020 20:17 Page 2

EDITOR’S CHOICE The security industry is busy and complex, so it’s easy to miss new products and services as they get lost in day-to-day activities. Every now and again, certain products grab our attention so here we take a look at a few of the products we think you won’t want to miss this month.

Mobile digital key and Bluetooth padlock

NVR doubles as a live monitoring station The exacqVision G-Series PoE is a video recording solution which offers exacqVision VMS on an NVR, without the hassle of wiring cameras to a power supply. With an Intel core, Ubuntu 18.04 desktop, and built-in PoE ports, this NVR is shipped with free IP camera licenses that complement either 4 or 8 PoE ports and includes unlimited software updates for three years. The G-Series PoE delivers 15 watts simultaneously on all ports, and up to 30 watts on any port. This gives flexibility on camera choices and provides a simple plug-and-play setup. For select camera models - just plug a camera into one of the PoE ports, and the NVR automatically finds and configures the camera and starts recording. Live video can be viewed directly on the NVR with 8 full-HD simultaneous streams at 15fps, providing a “high-quality” experience when viewing live or searching stored video. www.exacq.com

The new Abloy BEAT locking solution includes a digital key, a mobile app and an IP68-rated, weatherproof Bluetooth padlock. The solution is designed to boost operational efficiency while securing critical infrastructure, commercial institutions and industry sites. Abloy BEAT is managed with the visual Abloy OS user interface. BEAT is designed for professional physical protection of critical infrastructure, businesses and industry sites. It physically secures property while offering customers improved operational efficiency, reducing both logistics and costs. The digital BEAT key connects to the physical heavy-duty, Bluetooth padlock, designed to perform in harsh environments and remote areas. The padlock has an IP68 protection rating, a case-hardened steel body and LED indications for lock status. It complements the current Abloy SUPER WEATHER PROOF range of padlocks. www.abloy.co.uk

Range of self-locking emergency escape locks is launched dormakaba has launched the latest generation of its SVP self-locking emergency escape locks. The range is suited for use on emergency exits and escape routes where doors requiring access control can be balanced with safety in an emergency. The SVP range of locks offers a number of different options from mechanical locking with emergency escape function to locks that also feature electronic access control and optional microswitch monitoring functions. The SVP locks ensure security with two-point locking - deadbolt and clawbolt latch - engaged automatically after closure. The emergency escape function means that the door can be opened at any time in the exit direction by simply operating the lever handle or panic bar. The products are certified and CE marked in accordance with both EN 179 and EN 1125 standards for emergency exits, in addition they have been type-tested for conformity to the requirements of EN 14846/EN 12209 and are Certifire approved for use on fire doors. SVP locks are available in different models suitable for over-rebated or flush-closing timber/steel doors and also narrow stile doors. They are flexible in terms of their installation position thanks to the non-handed (universal) trip latch. www.dormakaba.co.uk

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CLOUD

Cloud benefits and security

Physical security and the transition to cloud environments is outlined in a new survey. We take a closer look and find out why installers should be adding cloud to their portfolios ccording to Rodrigue Zbinden, CEO of Morphean the cloud is transforming business in every sector, offering benefits of scalability, customisation and device interoperability that were not attainable from traditional legacy systems. “Cloud environments, delivering better security and functionality at lower cost, have become the ideal solution for the management of entire business operations, negating the need for the traditional on-premise services that have proven so costly for companies to manage and maintain,” he said. “The interconnectivity between cloud environments and IoT devices has opened up a whole world of possibility for the physical security sector too, but is not without risk.” The convergence of physical and digital environments has piqued the interest of the modern IT manager, eager to add the physical

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security of people, premises and assets to their established remit of protecting software and systems. In effect, the optimal provision of these systems will increasingly require cooperation between the IT and physical security industries that are speaking the same language in order to successfully compete and remain relevant.

Physical security

This is what Morphean found as a result of an independent survey into the attitudes and behaviours of IT decision makers across the UK and Europe. The idea was to gain a better understanding of purchasing intent for evolving security provision in the 2020s. The findings revealed that as many as 84% of IT managers are currently using or considering cloud-based video surveillance (VSaaS) or access control (ACaaS) systems, pointing to an appreciation of the convergence of physical and cyber security and a willingness to embrace these systems when integrated with IT in the cloud. The resulting whitepaper 2019 Landscape Report: Hosted Security adoption in Europe, clearly shows better security, cost benefits

84% of IT managers are currently using or considering cloudbased video surveillance (VSaaS) or access control (ACaaS) systems, pointing to an appreciation of the convergence of physical and cyber security

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and better functionality to be the most influential factors and the most commonly realised benefits of hosted security solutions. It is apparent that physical security in the cloud has much to offer.

Increasing confidence

Survey results revealed that safer / better security ranked among the main benefits of cloud, a sign that initial security fears around the use of cloud technologies appear to be waning, with a 63% increase compared with the results of a similar survey in the previous year. Considering that half of IT managers reported data security as a priority for improvement in the next twelve months, and that cost effectiveness and greater flexibility are also given as major benefits of cloud by 47% of respondents, you would expect to see a greater proportion of the circa 31-33% (2018-2019) of IT budget being spent on cloud services in the 2020s.

“The traditional physical security industry might need to review its approach to the cloud and make video surveillance and access control “as-a-service” a key part of its offering to remain relevant in a rapidly evolving market”

Further responses revealed that of the 36% of managers who were considering VSaaS and ACaaS, 79% anticipated introducing these services within the next twelve months (31% within six months and 48% within seven to twelve months). Nearly eight in ten said that integration with existing platforms, or emerging technologies, such as AI, would also accelerate adoption.

Optimisation and opportunity

Of note to the physical security industry will be the revelation that 77% of IT managers reported that physical security was not optimised within their organisations, with as many as 20% identifying it as a priority in the coming year. There is a clear demand and appetite for physical security, but the danger is that if physical security providers cannot demonstrate their expertise in relation to cloud systems and technologies, they risk being bypassed in favour of the IT solution providers that IT managers will already be in contact with. Yet there is potential for collaboration. “The joining of physical security vendors who already have proven expertise and an established customer base, together with the IT solution providers who are well-versed in network infrastructure, could result in a compelling offering; a complete solution protecting both physical boundaries and the cybersecurity of systems,” says Rodrigue Zbinden. “But the traditional physical security industry might need to review its approach to the cloud and make video surveillance and access control “as-a-service” a key part of its offering to remain relevant in a rapidly evolving market.” PSI caught up with Martyn Ryder, VP Sales and Marketing at Morphean to discuss the findings of the 2018 and 2019 surveys and to find out why installers should be adding cloud services to their portfolios:

What did you take away from the 2018 and 2019 surveys? We surveyed 1500 IT directors, roughly 500 in the UK, France and Germany and the hypothesis around that was to gather the opinions around cloud how businesses were adopting it and what their thoughts were to using cloud in a physical security perspective. In a lot of the dayto-day activity we do in various countries around Europe we tend to find in the industry that the 20

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SMOKE DETECTION

view of the end customer is different in Germany to France and the UK. Actually what we found in the original survey was that opinions were pretty much the same right across all geographies as well - the only real new one we saw was in healthcare in Germany; there was a reticence to use cloud-based solutions from a healthcare perspective in Germany. The key highlights we picked up in the original report included 89 percent of businesses surveyed were already using cloudbased solutions with 75% using email, 54% for customer relationship management (CRM), 49% financial and commercial and on average a third of the IT budget was being spent on cloud-based services. Of all of the people surveyed around 66% said that security was their most important factor when evaluating cloud solutions, so it's still top of people's mind and they do have security concerns about where data is kept, but on the flip side just under 30 percent cited safer and better security options as the reason for moving to the cloud. So while there is some fear in light of the new stories we see about hacking and such there is a big percentage of people using cloud because it just them better overall security of their data. Roughly about 25% of those surveyed had have data security breaches in the past 24 months so we see that the security of data is still a big concern for people when choosing cloud providers. We also asked companies if they're looking to increase their investment in cloud in the years to come and an estimated 47% of firm's internal data could be processing out to the cloud in the next two to five years and just under 80% of businesses expect their spending to increase over the next two years into cloud as well. Of particular interest to PSI readers, we also asked if people would consider putting physical security solutions in the cloud. Around 45% of those surveyed said they definitely would consider it, while 47% said they would possibly consider it and then the remaining percents are not looking at the cloud. This is a big opportunity for businesses and a big opportunity for integrators to address the growing need that customers have.

Around 11% of people said that they don't want to use the cloud, is that purely because they're worried about data security? IT directors fear losing control - they feel that everything is under their control in their own

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â&#x20AC;&#x153;This is a big opportunity for businesses and a big opportunity for integrators to address the growing need that customers haveâ&#x20AC;? datacentres and they feel better off with that scenario. Sometimes that can be the case, but sometimes not because you are relying on a lot of human interactions (such as logging out of PCs) to make systems secure. We see sort camps when it comes to cloud adoption, those that embrace it and understand it and those that don't trust it. The big concern for those against the cloud concerns security and a lot of highprofile hacking cases in the media scares them about putting their data where they see it as outside of their control.

Did anything in the report surprise you? We operate mainly across Western Europe and when we speak to security integrators the

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â&#x20AC;&#x153;Installers need to try to understand their customers' businesses and adapt connected devices as a service that really benefits all parties and bring ROIâ&#x20AC;?

feeling we get back is that in certain countries nobody wants to use cloud and they're not interested in it. But what we found in the survey was that opinions are pretty much the same across the board and that was one of the biggest pieces we took from the report. Going into this there was a perception from potential customers who we spoke to that certain markets are not as advanced as others in terms of their thinking and what surprised me most was the consensus of opinion across the three key major countries in Europe. Also I would say that we didn't expect the figure of 89% for those that would definitely or possibly consider moving to the cloud - we didn't expect it to be that high. There are a lot of businesses still on their journey of cloud adoption and maybe they don't fully understand what cloud means what benefits it can bring.

Is the rise in data levels coming from cameras going to affect cloud adoption? That was one of the points we picked out in the original survey, with many companies responding that they saw these systems as very important for creating greater business intelligence. For the security industry there are lots of different applications out there with the primary source being IP cameras that are called into action when something criminal happens, but more businesses are now looking to the analytics world to collect data and find a risk. Transforming that information into a business tool that people can get real benefit from is

really where cloud comes into force because it brings all of that data together.

What are the benefits of cloud for installers/integrators? The primary piece around a lot of cloud providers is to allow connected devices to enable the integrators and installers to provide the "as a service" model. What this allows installers to do is take the cloud platform and add their service elements on top that makes it unique to them but delivers on a customer need - not just going up to customers and asking how many cameras they want and how long do they want to record for. Installers need to try to understand their customers' businesses and adapt connected devices as a service that really benefits all parties and bring ROI. You have a million and one competitors that can stick a camera up but adding cloud-based services will improve your win-rate because not everyone can copy what you're doing. If you deliver on a service level it's very unlikely the customer will move away and if they do try and move away it's not like other companies just down the road can provide the same service level. As these devices are connected a big message we also have is that you can do a lot of remote maintenance and pre-builds and just go on site to install it. So your more skilled engineers can be doing office pre-builds while your less skilled engineers can be out fixing things to walls etc. So it really can improve the cost of delivery, the cost to serve and build on the unique service offering around specialisms that they've got that they can add to this connected platform as well. It might be something simple like an intercom with a receptionist working 8am to 6pm and the security company can suggest that as between 8am - 9am and 5pm-6pm there are not many people coming in so we can manage it during these hours for you and you just have a receptionist working 9am-5pm. We enable installers and integrates to build some service level on top, that they can show some ROIs to their customer and become a trusted security partner not just a supplier of product with a maintenance contract that sees an engineer comes out in the event of a fault.

Listen to the full interview in the April 2020 PSI Security News Podcast available via the PSI website, Spotify, Spreaker and others.

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EDIT Business may20.qxp_000_PSI_mar15 23/04/2020 19:52 Page 2

BUSINESS

How to develop your service business mindset In this article in the series on growing your service business from Jim Rathbone, he looks at the importance of having a service mindset. This is increasingly important as installers strive to mitigate the business impact of COVID 19 in these unprecedented times. e work with a significant number of fire and security installers and it is surprising how little time some business owners invest in growing the maintenance and support service side of their business. Most time and energy is invested in designing, quoting, project managing, installing and getting paid for the installed system. Yet most of the profit is made in the service area. It is vital to develop a service business mindset when the installation activity can be so time consuming. This mindset is easier to develop when you call to mind the many benefits of growing your service sales…

1. Increases the value of your company If you’re considering selling your business at some time in the future, the value of the contract base can be the key element in valuing the business for a buyer, with a multiple being applied to the monthly or annual contract value. 2. Provides recurring income stream Wouldn’t it be great to know at the beginning of the year that your overheads are at least covered by your annual service contract income? As a fire and security installer, your annual service contract income can be anything from 50% and above to less than 10% of annual sales. If you are in the latter category then you are constantly dependent on cash flow in winning, completing and getting paid for new installation work. 3. Delivers higher margins Service gross margins can be in excess of 50%. This will depend on your target market, your service pricing, your geographical coverage and your engineer efficiency, but these margins are considerably different to installation projects, especially when the work is tendered or you are working through contractors.

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4. Provides follow-on sales The service contract gives you the opportunity for repeat contact with your customers. There is the reactive call-out income stream and, more importantly, there are the service works that follow from having the service contract: system extensions; systems upgrades; new fire and security disciplines/ services. 5. Repeat contact with customers The repeat contact through preventative maintenance visits and reactive call-outs by the engineer provides the opportunity to build a relationship with your customer over the long term. 6. Improves your cash flow With the higher service margins and the annual service contracts that are usually paid annually or at worst quarterly in advance, this is a tremendous boost to your cash flow. But does it really make that much of a difference? I had the privilege of running a £200m business in the field of automatic doors through the market downturn and severe economic crisis of 2008/9. The business continued to make net profits in excess of 20% because 45% of the revenue related to contracted maintenance income that had been secured systematically following each installation. This was a real cash cow business. So, yes. It does make that much of a difference. Installers who have developed a healthy maintenance contract business are more likely to survive the business shockwaves of COVID-19. Take advantage of this period to develop your plan to grow your service business.

Wouldn’t it be great to know at the beginning of the year that your overheads are at least covered by your annual service contract income?

Jim Rathbone is the Managing Director of Rathbone Results which supports security installers to increase profits and grow recurring income jim@rathboneresults.com

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PSI GOLF DAY

THE PSI GOLF DAY 2020 This year the PSI Golf Day and Premier Awards are being held at Warren Weir at Luton Hoo. Why not come and join us for the day on 8th October?

his year the PSI Golf Day is being held at Warren Weir at Luton Hoo in Bedfordshire, a 7,107 yard long and par 73 course offering a harmonious blend of inland links and mature parkland, meandering through the estate. Warren Weir nestles within the 1,065 acre grounds of Luton Hoo Hotel, Golf & Spa and is a self-contained private event venue with 84 luxurious bedrooms and suites. The event will take place on the 2nd July, with golf during the day and the PSI Premier Awards in the evening afterwards. Following the meal

T The annual PSI Golf Day pits the skills of the industryâ&#x20AC;&#x2122;s golfers against each other in Texas Scramble and Stableford competitions We hope you will be able to join us at Luton Hoo this year for a round of golf, awards dinner or both! For more details on taking part contact David Lewis on 0208 295 8309.

Previous winner Tim Northwood with Ray Parlour

and presentations there will be after-dinner entertainment and a chance to unwind in the Warren Lounge afterwards.

The Golf Competitions

During the day, the annual PSI Golf Day will pit the skills of the industryâ&#x20AC;&#x2122;s golfers against each other in Texas Scramble and Stableford competitions. Every year installers, manufacturers and suppliers compete for the prestigious trophies and enjoy all-day refreshment and catering in glorious surroundings with great company. For those looking to stay overnight, Warren Weir has rooms to meet all requirements as well as those in the in the Parkland and Country Club. To book your accommodation please contact 01582 698887 mentioning the PSI Golf Day. A day to remember for all competitors and their guests - especially the winners!

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PSI PREMIER AWARDS

Who will win in 2020?

The 2020 PSI Premier Awards campaign will soon be underway – and it will be up to you to nominate the entries for the competition Hikvision and Pyronix were winners in 2019. Who will be successful in 2020?

ave you used a piece of kit or worked with a supplier that has been mightily impressive over the last twelve months? As a manufacturer of electronic security systems do you think that your company’s products and services deserve to be recognised as the best that the sector has to offer? We will be asking you to tell us what the best products are and who gives the best service for the PSI Premier Awards 2020.

Nominate online The annual PSI Premier Awards campaigns have recognised innovation and the highest achievers

that the industry has to offer from across a number of disciplines for many years. We are now asking for nominations for the products, services and suppliers that those working in the security industry think are the best in the market. After the deadline we will then collate all of the entries and, where necessary, ask a number of installers to give us their opinions on the nominated systems. This will give us a final listing of entries that we know will be the best of the best. The types of technologies we are looking for are those that are different, not “me too” systems

The award categories for 2020 We will be looking for nominations in the following categories. Be sure to read through the definitions to make sure that your entries match the criteria for being a finalist. The categories are:

The types of technologies we are looking for are those that are different, not “me too” systems and we want to hear about distributors that go above and beyond box-shifting 28

• CCTV Product Of The Year - Any camera, DVR, NVR, lens etc • Intruder Alarm Product Of The Year - Any panel, sensor, bell or alarm peripheral • Access Control Product Of The Year - Any technology for access or perimeter control • Technology Innovation Of The Year - Any products outside of other technology categories such as HDDs, lighting, tools, communications etc • Software/Analytics Product Of The Year - Any product that utilises or manages data to improve security, performance or business intelligence purposes such as apps, VMS, analytics etc • Manufacturer Training Programme Of The Year - Any training courses, facilities etc organised by security systems manufacturers to educate installers • Distributor Of The Year - Best performing supplier for support, stock, training, warranties etc

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and we want to hear about distributors that go above and beyond box-shifting. The UK security market is brimming with talent so we want to make sure we feature the best new releases of recent times and the suppliers that give the highest levels of support. Make sure you check the categories described as they have changed for 2020. The PSI Premier Awards Dinner will be held on 8th October at Luton Hoo Warren Weir following the annual PSI Golf Day. How to nominate To make sure that your favourites are featured in the PSI Premier Awards 2020 you only need to visit the PSI website and follow the nomination link to tell us: 1. Your details 2. Name of nominated product/company 3. Award category There are no costs involved in nominating or voting in the award campaign.

The deadline for nominations is 14th May 2020

Once we have compiled the list of the finalists in each category we will run all of the details in PSI magazine and on our website. Note: Due to the vast number of manufacturers and distributors that we deal with, we can not send out personal reminders for companies to enter. If you miss the deadline, you miss out!

Oprema took the 2019 award for Distributor of the Year - will they successfully defend the title in 2020?

www.psimagazine.co.uk/nominate

ARE YOU MISSING SOMETHING?

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together raising standards

Meet the installer - Q&A Every month we talk to an NSI approved installer about life in the business. This month we take a look back at what installers said when we asked:

What is the best thing about working in the security industry? Mike Ockelford Colt Security There are two things to be honest. Firstly, every day is different and you're faced with different issues all of the time. Secondly, the diverse customer base we've developed over 34 years is great. It's nice to be in contact with people I've dealt with since the very first day I did my first survey. Clients really want that personal contact and that has always been the way we do business.

David Armstrong Centurion Fire & Security You’ll never be out of work. Also I like that fact that the technology changes and evolves – this is a very innovative industry and I don’t think many people recognise that. It’s also great that we can work with manufacturers to help develop new technologies.

Paul Garry Fire Action The diversity of our clients, their sites and their fire and security needs. I’ve been to some incredibly interesting places in my time in this industry.

Dean Gilbert Ace Security & Electrical I have been in the security industry for 30+ years and I’m still learning. It’s been amazing seeing innovations throughout the years. The dedication does pay off and I have the utmost respect and appreciation for anyone wishing to pursue a career in the fire and security industry.

Max Smith Security Control Systems Without a doubt it is the team at Security Control Systems. Our company heritage is built upon building trust and delivering quality assurance to ultimately provide peace of mind to our customers. We have an exceptionally loyal customer base which is of testament to the team at Security Control Systems.

Sean McPartland Logic Fire & Security Working in both security and fire brings a lot of satisfaction that we are looking out for and taking care of companies’ statutory requirements, something that is often overlooked or put to the back of the agenda. It is not just about providing a service to maintain a fire or security system, it is much more; it is about providing a fully inclusive service, highlighting and advising the customer what their obligations are and the technological advances that are continually available to further increase protection for all their “people and property”.

Bobby Dhunay Tel Cam Security Systems There are many benefits, I love being on the front line, being out all day and customer facing. Being able to use new technology, such as SecureConnect from Eaton is also brilliant. Having said all that, I think the most enjoyable aspect is I’m able to use the problem solving skills that I’ve acquired over my career to in a practical job role, as opposed to being office bound all day – it makes a huge difference!

If you are an NSI approved company and would like to appear in one of the monthly “Meet the Installer” contact PSI Editor Andy Clutton via andy.clutton@psimagazine.co.uk www.psimagazine.co.uk

Intruder Detection with Norbain

Expert advice for your intruder requirements Did you know that Norbain have the best stockholding of a wide range of the biggest brands in the Intruder market, including Honeywell, Texecom and Eaton Scantronic to name a few? Supported by our dedicated Intruder Business Development team, next day and timed deliveries and no quibble returns policy, weâ&#x20AC;&#x2122;ve got the knowledge, products and service to support your next Intruder project. And because weâ&#x20AC;&#x2122;re also experts in integrated solutions, we can help advise you on all aspects of CCTV, Access Control and Intruder Detection systems. Norbain are specialists in CCTV, Access Control, Intruder and Door Entry, so why not get in touch to see how we can support your next project.

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EDIT Buying psi may20_v9_PSI_mar15 23/04/2020 19:58 Page 2

SECURITY

Security systems buying tips Matt Tengwall of Verint explains how you can choosing the right security camera – and get boardroom buy-in

oday’s world has dramatically changed the concepts of security and technology, as organisations no longer only install surveillance cameras and physical security devices; they require much more than that to stay prepared. Current news stories are evidence of how times are changing — they’re littered with headlines of increased potential threats, ranging from cyber attacks and ransomware to organised crime syndicates. With the risk landscape constantly evolving, a company’s security system needs to be prepared for modern criminals. Today’s enterprise organisations simply can’t afford the consequences of weaknesses or vulnerabilities in a network or safety strategy. Regardless of the market that a business is in, establishing a comprehensive and robust security solution must begin with an assessment of the company’s unique needs, which oftentimes begins with identifying what kind of security camera would work best for the user. Buyers want to partner with system designers and/or consultants that can provide recommendations as they relate to camera selection, but that are also aware that an end user’s board is concerned with finances just as much as security considerations. A designer that can not only build a system but also establish a clear value proposition for key decision makers will be far more successful in gaining and retaining partnerships. With a thorough assessment through the following steps, this task can be accomplished.

Consider specific applications

Every vertical market is different and, as such, will have different camera needs. For example, financial institutions are made up of many distinct areas, such as the lobby, teller window, ATM, drive-thru teller, and parking lot. Each of these environments must be monitored at all times given the risk they could present to the safety of the facility. This is not easy to achieve with just one or a few traditional devices. These

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unique utilisations require a solution that is tailored to the particular setting, which, in many cases, can be accomplished directly through the supplier. Over time, manufacturers build up their portfolio to specialise in one or a few vertical markets. With this approach, buyers don’t need to vet the entire market for such specialised solutions, which can be time consuming. Once a supplier is identified, individual products can be examined for specific feature needs. For example, if a bank is located in a large and expansive building with high ceilings, they should consider PTZ or panoramic cameras to reduce costs while simultaneously covering a lot of ground. Or, if the business is located in a cold climate, cameras should be equipped to deal with below-freezing temperatures. It is important to recognise both the application and the environment when suggesting camera types, as well as what market specific suppliers cater to.

Regardless of the market that a business is in, establishing a comprehensive and robust security solution must begin with an assessment of the company’s unique needs

Consider existing systems

One of the most efficient ways to gain situational awareness and provide end users with an overview of their facility is by integrating new systems with existing systems. Video management systems are truly the eyes of an 33

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SECURITY

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organisation, so it is important for system designers to keep in mind integration capabilities when making camera suggestions to end users. Taking into account existing systems, coupled with the data insight users are hoping to receive, is critical when selecting the right camera for the job in question. While integration to other data sources is important, it is also crucial to make

Taking into account existing systems, coupled with the data insight users are hoping to receive, is critical when selecting the right camera for the job in question considerations based on backward capability. Having a system that can be built upon, rather than ripped and replaced every time an upgrade is needed, will provide both the longevity and scalability end users continue to demand. Security professionals that work with technology and see the risks daily understand that investments with the right application and integration capabilities in mind are worthwhile and a necessity when preparing for the future. But how can the choices of a system designer help end users translate these benefits, so board members and executives feel the same? When making security recommendations, keep key decision makers in mind and be sure the end user is fully aware of the benefits to ensure a sale at the end of the assessment process.

Speak their language

While “VMS” and “edge computing platform” are important jargon in a security officer’s dayto-day world, those words don’t mean much to someone whose sole focus is keeping the company on a fiscally sound trajectory. Executives and board members speak in terms of ROI, TCO, cash flow, gross margin, and profit margins, so it’s important that consultants acknowledge these considerations, in addition to security needs, when making recommendations to end users. Security features are important, but it is necessary to keep in mind the main thing that drives business: money. Both worlds intersect at ROSTI, or Return on Security Technology Investment: • Reduce expense results • Optimise performance • Standardise products or services • Timeline for results • Improve process, progress, and steps toward goals

It’s more than just security

Board members understand that data is important, but they might not know that security technology can provide key information for business operations as well. With the introduction of artificial intelligence (AI) and the Internet of Things (IoT), today’s technology solutions can accomplish more than simply monitoring assets. Data collected through the IoT from video cameras, sensors, and systems can provide extremely valuable insight and business intelligence. Consultants should make relevant recommendations that position the camera as a data point to show the capabilities of the offering, while simultaneously showing how that data goes above and beyond typical surveillance use cases. Whether a financial institution, a retail store, or a healthcare environment, identifying the right surveillance camera to ensure security is only half the battle. The evolution of technology, fraud mitigation, and overall security structure has propelled security leaders to take a new approach to “selling” the investment. It is important for consultants to consider both security and the audience they are catering to when it comes to making recommendations that will pay off in both the short and long term.

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there is a greater chance they will go elsewhere. Obviously it’s dependant to what level of security you are assessing and what the asset is that you’re protecting.

expect that cyber, electronic and physical security will continue to develop and be a major force in the defence against future threats imposed worldwide.

security industry will change”

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EDIT Open Door may20_v9_PSI_may15 23/04/2020 20:30 Page 1

Open Door Selecting a Shock Sensor

Shock sensors represent a valuable tool in intrusion detection systems. Most alarmbased solutions can be split into two parts: protection of the interior of sites and protection of the perimeter. While many consider the perimeter as the very border of a protected space, such as a fence or gate, the perimeter of buildings is a vital consideration in dealing with detection. Detecting intrusion in the interior of a building has traditionally been the preferred route for the security industry, predominantly because of standards and regulations. The interior of a building is usually a controlled environment: a sterile zone when the alarm system is set. No motion is expected, and doors and windows should not open. Traditionally the interior of a space is protected by PIRs, dual tech space detectors, some beam-based units and contacts. It should be remembered that while contacts are commonly used to detect unauthorised opening of external doors and windows, in order to trigger an alarm, the intruder must open the door or window. While this does deliver an early alarm, often before theyâ&#x20AC;&#x2122;ve gained entry to the premises, it can often result in damage being caused, which equates to a cost for the end user. To meet the demand for compliant and accurate shock sensors, Texecom is introducing the new Impaq S Series devices. Designed to take perimeter protection to the next level, the detectors incorporate VIBER accelerometer technology to offer standards-compliant intruder detection without compromise. The shock sensors are designed to detect and analyse a forcible shock and provide early warning of attempted intrusions before a break-in occurs, ensuring the safety of people and property. Catch performance is high, and the adjustable sensitivity makes the device ideal for a range of applications. Find out more: www.texe.com/uk/products/range/perimeter-detectors/

Inner Range success at Intersec 2020 event is outlined

Inner Rangeâ&#x20AC;&#x2122;s regional sales manager for the Middle East and Africa, Issam Alhamdan, tells us about his Intersec 2020 experience. Middle East expansion - Itâ&#x20AC;&#x2122;s an exciting time for Inner Range in the Middle East. I joined the access control manufacturer last summer as its first dedicated sales manager for the region and we hope to expand even further soon. We have recently completed a number of projects in the new capital of Egypt as well as working with a large critical national infrastructure organisation to provide secure access control for multiple sites. Biggest regional security event - Intersec is the biggest security exhibition in the region, so the 2020 event in Dubai was a great opportunity to meet existing and potential customers and showcase what our products can do. The official figures show we were one of more than 1,000 exhibitors at Intersec 2020 hailing from more than 56 countries, and that there were more than 33,500 industry visitors. It was certainly a very well-attended event. Product showcase - We showed delegates our Entry-level access control system, Inception, as well as our Enterprise model, Integriti. Both products allow you to manage access control and intruder detection via one single platform. We provided demonstrations of both products and the general feedback was that people were impressed by the power of Inner Range systems. Delegates were keen to get into the technical details too and we answered lots of questions about our product capabilities and integration methods. Visit: www.innerrange.co.uk

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Open Door is an online service from PSI that provides in-depth information from a selection of market leading companies. Here are some of the highlights from the pages of Open Door.....

IDIS Video Tech deployed at top Birmingham secondary school

One of Birmingham’s top secondary schools has switched to IDIS video technology in a drive to improve security, safety and standards of personal behaviour. The school’s old CCTV system was proving difficult to use, with poor quality recordings that were hard to search through. IDIS technology was chosen to replace it, and the priority for the upgrade was not just price, but service and performance. The new solution comprises close to 110 cameras. IDIS’s DC-D4213WRX vandal resistant full-HD IR domes provide coverage for most of the school’s internal areas and more than 70 were installed. They capture pin-sharp images in all lighting conditions, handling rapid variations in brightness and shade thanks to their true wide dynamic range (WDR), and infra-red performance giving an impressive 30 metres range at night. The 27 IDIS DC-E3212WRX vandal resistant bullet cameras, which were installed to cover entrances and external areas, also deliver powerful IR night vision, with low light enhancer technology. Find out more: www.idisglobal.com

Supporting local politics at Basingstoke Borough Council

Basingstoke and Deane is a local government district and borough in Hampshire. With Basingstoke as its largest town, the area is known for family-friendly living and is home to over 175,000 people. Since the installation, the new DICENTIS system has supported a seamless and transparent democratic process at Basingstoke and Deane Borough Council. Behind the scenes, via the third-party MVI Engineering application, the system automatically upgrades to the latest software versions. These centralized updates save time and operating costs. With the potential to increase the system’s functionality and size in the upcoming years, the council has a future-proof and expandable conference solution from Bosch, which already supplies around 50 percent of councils in the United Kingdom and Ireland. The system includes 63 DICENTIS Discussion devices with touchscreens (to support the required voting and identification capabilities for council members), nine DICENTIS discussion-only devices for guest speakers, and automatic camera control software. All the discussion devices are mounted on raised brackets to maximize desk space and are equipped with high directive microphones to deliver crystal-clear audio.Visit: www.boschsecurity.com/gb/en/

Honeywell’s OmniAssure Touch provides cutting-edge protection

Honeywell’s OmniAssure Touch access control solution provides advanced security against credential cloning and reader tampering, increases operator productivity when deploying mobile credentials, and is interoperable with a range of credential technologies and panel communication protocols. OmniAssure Touch provides: Ultra secure protection: protect against credential cloning and replay attacks with technology that is fully compliant with OSDP Secure Channel Protocol (SCP) and the latest DESFire EV2 encryption standards. Exceptional adaptability: features hassle-free, user friendly mobile credential capabilities that eliminate the need to present a phone to the reader and easy migration from legacy prox to smart and mobile technologies. A comprehensive solution: save time by deploying mobile credentials directly through Honeywell’s WIN-PAK, WINMAG and Pro-Watch integrated security suites, revoke mobile credentials in real-time, and transform the way people interact with your building using the Honeywell Vector Occupant App. For more visit: www.security.honeywell.com/uk

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Stay Untouched. And Secure Your Security. www.cactusconcept.com

At MOBOTIX, we have developed the unique cactus concept for a reliable and complete protection of endto-end video security systems. Protect yourself against serious hacker attacks â&#x20AC;&#x201C; with an intelligent video system that is ready to go, but can also stand up to the ever evolving challenges of our world. Stay untouched with MOBOTIX!

EDIT Cyber psi may20_v9_PSI_mar15 23/04/2020 20:13 Page 2

CYBER

The security of home working

Ben Fielding from Cybersecurity Professionals looks at the security issues surrounding staff working from home and how to help keep technology free from cyber threats yber security is currently one of the biggest threats to businesses of all sizes. Cyber crime is one of the most prevalent and fastest-growing crime categories in the West and, as more businesses digitise further, more threats manifest themselves for security professionals to deal with. With major data breaches filling the headlines regularly, it has never been more apparent that all businesses need to employ exhaustive cyber security practices or risk the integrity of their networks and the private data of their clients and workers. On top of the expanding world of connectivity that security staff must battle with, we are now facing one of societyâ&#x20AC;&#x2122;s biggest existential threats in COVID-19, which has caused security staff particular difficulty. As hundreds of workers have started to work from home for the

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first time - many on personal devices - the overall risk surface of many businesses has instantly and dramatically expanded. To ensure that security systems remain secure and to guarantee protection across the sprawl of each business, security staff will need to be aware of the key challenges and issues; some essential ways of dealing with the changes; and where the largest threats lie.

Issues that need dealing with

As the UK government has enforced the closure of non-essential workplaces and urged as many people as possible to work from home, the limits of control cyber security staff have over their systems are being tested. The two key issues with home workers will be insecure home networks offering a chance for cyber criminals to access sensitive information and insecure home devices which are open to a wealth of cyber malevolence.

90% of cyber crimes are the result of human interaction, so any security framework that doesnâ&#x20AC;&#x2122;t prioritise training and awareness of all employees can only go so far 39

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CYBER

(continued from previous page)

The current circumstances should be treated as an emergency pilot and security installers should make clear instructions for setting up and following the process

Security engineers, analysts and administrators will need to be aware of what access needs workers will have while working from home and what limitations they’ll encounter while trying to ensure everyone can access the necessary software. Whether your business accesses its software on-site and so your workers will need VPN access or whether your data is hosted on the cloud will dictate your access governance strategy. Security teams will also need to accurately map and understand the full surface of the business with most staff now working from home. For those working with highly sensitive data, especially relating to clients, it will be imperative to know whether they are working on corporate devices or home devices and what extra measures need to be taken for those on home devices to ensure perimeter integrity.

Ways of solving these issues

Described by the Corporate Vice President of Microsoft Ann Johnson as the ‘single best thing you can do’ to improve security for those working from home multi-factor authentication

should be a first port of call for all businesses. For organisations who haven’t already rolled out multi-factor authentication, the current circumstances should be treated as an emergency pilot and security installers should make clear instructions for setting up and following the process, as well as being on-hand in the early stages to support struggling staff. While it’s likely not a priority under the current circumstances, consistent vulnerability assessments are an essential way of maintaining the integrity of security systems. Having staff to regularly review practices, identify new threats and vulnerabilities and then generate ways to resolve them ensures the security of the software your business is using at all times. Even throughout the shift to home working, continuing to test the strength of the security measures your business has in place will be vital to avoid accidental data breaches and falling victim to malicious actors.

Threat from employees

Regardless of what security infrastructure a business operates, the biggest threat still comes from employees. 90% of cyber crimes are the result of human interaction, so any security framework that doesn’t prioritise training and awareness of all employees can only go so far. Especially at a time when more employees than ever are working from home, the most important step for cyber security installers and staff is to include extensive awareness as part of their process. Many employees won’t be aware of their level of protection while working from home and won’t understand the true extent of exposed data to the business. While many senior leaders will feel there is no time to focus on cybersecurity given the global circumstances, it’s vital to highlight how damaging a cyber breach could be at such a precarious time. Securing security systems is an ongoing job which is an integral part of any modern business. In normal times, consistent and comprehensive vulnerability testing is one of the most significant ways to maintain the security perimeter. However, the mass shift towards home working caused by COVID-19 will present other security issues which security staff will need to focus on. As employees still present the weakest link in the chain of all businesses, software implementation will need to go hand in hand with extensive training and awareness to keep the perimeter secure.

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The only security event you need to be part of IFSEC International returns to ExCeL London on 8-10 September 2020 IFSEC International, Europe’s leading integrated security event, is critical to today’s changing landscape. Running for the ﬁrst time alongside Counter Terror Expo and Intelligent Buildings Europe, IFSEC is your unmatched opportunity to showcase your security technologies to a global network of installers, integrators, end-users, consultants, distributors and government oﬃcials.

“IFSEC has been transforming over the years. It is a must attend show for any stakeholder in physical and converged security.” CTI/CISO Virtually Informed

“It was our first time exhibiting in the UK and Europe, as we wanted to expand our markets. There was a good quality of visitors and foot traffic – we would definitely exhibit again.”

“We came to broaden our security portfolio, we wanted to explore the markets and understand ROI. It has been a really successful show with excellent networking opportunities.”

Business Development Manager, Telaeris Inc

Business Manager Siklu

For more reasons to exhibit and to book your stand visit: www.ifsec.events/international

Co-located with:

9917 IFSEC 2020 Save the Date Advert 297x210+3mm.indd 1

Plus:

26/09/2019 16:32

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PROMOTION

Cut storage and keep quality

Stefan Lundberg of Axis explains how you can be successful in cutting storage requirements but not video quality ver the past 10 years we have seen surveillance cameras deliver everimproving image quality. Today’s cameras can feature videos with amazingly detailed resolution at high frame rates. Wide dynamic range technology enables today’s cameras to capture detailed images even in scenes with complex light, while advanced image sensors allow for high-resolution color video even in extreme low-light conditions. Inevitably these advances in technology also increase the amount of data created, and with it the requirements in terms of network bandwidth and data storage. Intelligent compression methods can be used to cut bitrates by 50% or even more. The critical question, however, is which 50% to lose! It makes little sense to invest in high-quality video surveillance cameras if important details are lost when the bitrate is reduced to facilitate transfer across the network, or to reduce the storage capacity needed. The Axis solution to intelligent video compression is Zipstream, a technology developed in 2015 and continually updated and improved upon since which dynamically reviews video footage, recording critical detail in high resolution and full frame rate, while significantly reducing the bitrate for parts of the video that aren’t essential.

O It makes little sense to invest in high-quality video surveillance cameras if important details are lost when the bitrate is reduced to facilitate transfer Read more here:

If a scene under surveillance never changed, a camera could be configured once to deliver the best results at the optimum level of image compression. However, this is an unrealistic scenario. From an empty hotel lobby in the middle of the night to a train station during rush hour; to a mall entrance hall before Christmas to an office at the weekend, every situation is in a near constant state of change. It is therefore essential to have a surveillance camera system with the flexibility to adapt to these environments, optimising both image quality and bitrate, capturing forensic levels of detail when needed, and avoiding periods of recording ‘high-resolution nothingness’. Take for example the empty hotel lobby in the early hours of the morning. While there is very little happening and yet cameras might still be recording in high resolution at full frame rate, using significant bandwidth and storage. In such a situation, Zipstream compresses the least important data (in this case just about everything!) reducing bitrate significantly, in some case to almost zero, even though the camera still provides constant surveillance. Even in situations where there is a high amount of movement – take for instance the busy mall entrance during Christmas shopping season – intelligent compression will dynamically review the video in real-time, compressing the static parts of the image with little value while maintaining the resolution of the most critical detail. As the quality of video surveillance cameras improves almost exponentially, intelligent video compression has quickly moved from a ‘nice to have’ to absolutely essential: without it, data transfer and storage demands will become almost impossible to support. With that comes the risk of losing details critical to investigations, or an inability to retain recorded footage long enough for full and comprehensive analysis. It would be the ultimate irony if the quality of surveillance cameras resulted in data demands so high that few could afford to realise their benefits.

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REVIEWS

TRIED & TESTED

Hers is an overview of some of the products we have featured in PSI independent test reports. This month we highlight a range of systems listed in no particular order. As always, manufacturers and distributors have no input in the test reports or results Master Lock – CHW30300EURHR0 This Digital Security Chest is designed to preserve digital hard drives, electronic equipment, documents, photo albums, money, jewellery and more and is listed as being able to endure temperatures up to 843°C for 30 minutes protecting the stored contents (reportedly keeping items at 177°C) and it is ETL (Electrical Testing Laboratory) verified. Review: It is a good idea to have some form of security in your trade vehicle for the safe storage of cash. This chest is certainly secure enough to do the job and is not of the kind of weight or shape that anyone is going to be able to get away with easily. With an SRP of just £90 this is a solid unit that could prove priceless. 9.0/10

Ajax – Wireless Alarm System The Ajax alarm system is a wireless based EN50131 Grade 2 range of components that can be mixed and matched to suit a variety of home and office environments. Components are available in white or black finish to suit the décor of the site. Smartphone setup, management and monitoring along with extended battery life mean that the system is easy to install and use. Review: A wide range of detectors and simple set-up process makes for a potentially very quick installation. Good access to diagnostic information for monitoring purposes coupled with relatively straightforward battery changing. 9.5/10

Optex – BXS-AM Detector This is a wall or pole mountable IP55 outdoor “curtain” PIR intrusion detector that has dual narrow passive infrared detection zones either side of the device. Intended for example to cover side walls of buildings in order to trigger an alarm when people approach too close to the property. These side zones have a range of up to 12 metres, giving a coverage of up to 24 metres in total. Review: A very straightforward alarm device with clear operation and simple set-up. Apart from the reservations regarding cable entry and security of access the unit performs well and should prove easy to install. 8.5/10

Raytec – VAR2-IPPOE-HY8-1 This illuminator is a hybrid design providing both Infrared and White light illumination from one network controlled device. The Infrared wavelength is centred on 850nm and a 940nm version is available on request. Power is by 4-Pair PoE or optionally through a separate 24v DC supply. Review: The white light allowed extremely good colour reproduction and did not excessively flare on near objects even at the 100% output level. Similarly, the infrared had good even illumination over distance and allowed a good contrast range for subjects. Extremely versatile. 9.0/10

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REVIEWS

Codelocks – CL4510 The CL4510 is a door lock that combines smart technology with a traditional keypad and card access options suitable for a range of applications. One of the main benefits of the system is that the user can choose the most suitable entry method(s) for the application, therefore not limiting the scope of where installers can specify the lock. Review: The fact that one unit can do so much, especially when paired with the multifunction K3 Connect app makes this lock a dependable choice. Furthermore this is a straightforward future-proofed unit that does not require complicated installation work or either party having in-depth programming knowledge. 9.0/10

Union – DoorSense DoorSense from Union, part of Assa Abloy Security Solutions is a legal way for fire doors to be kept open for access and be able to close automatically in the event of an alarm. The battery-operated system is CE marked to EN 1155 standards. Review: The DoorSense does exactly what it should do and even though it looks like it weighs a ton it is actually extremely light for a motorised unit and therefore does not affect the effort required in everyday use of the door. 9.0/10

Squire - SS100CS padlock The SS100 is a dual cylinder 4.3kg padlock with open and closed shackle versions at 100mm wide. Opening and securing the lock is carried out via the use of two keys. Both need to be inserted before the 20mm thick Boron alloy shackle can be removed from the unit. Review: The marketing for the SS100 claims it to be the World’s strongest production padlock and on the evidence of this review, that might well be the case - it is easily the toughest padlock in terms of physical resistance we’ve ever tested. We found video footage of the unit surviving 120 rounds. 9.0/10

Satel - Slimline PIRs Satel produces a variety of PIR detectors within the Slimline range; the models tested and reported here are the Grade 2 “Slim-PIR-Luna” and the Grade 3 “Slim-Dual-Pro” models. The Luna version includes white-light illuminators, while this Pro version provides dual technology detection and anti-masking protection to EN 50131-2-4 if correctly configured. Review: A very good pair of detectors with the Luna model fulfilling an additional lighting role and the Dual Pro meeting the Grade 3 requirements and having good detection flexibility. 9.0/10

Seagate – SkyHawk ST14000VX0008 The 14TB SkyHawk is a conventionally packaged 3.5” hard drive with SATA connection. It is promoted as a surveillance optimised drive with “superior image integrity”. Multi-Tier Caching allows for up to 64 HD video streams to be handled. Review: A very fast and efficient hard drive with an impressive specification, vast storage and manufacturer support for data recovery if required. The attention to the specific current and developing requirements of the surveillance industry should ensure that this drive provides the required performance and longevity of service. 9.0/10

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APPLICATION

Hosted CCTV platform for bus lane enforcement Lancashire County Council has switched to Videalert systems for the enforcement of bus lanes throughout the county. The decision to standardise on Videalert’s hosted CCTV enforcement platform was taken to provide the council with the ability to manage multiple contravention types using a single platform. Marston Holdings group companies Videalert and NSL were selected to deliver the new enforcement solution. Peter Bell, parking and regulation manager at Lancashire County Council, said: “The single platform approach coupled with significant uptime demands meant our old cameras were seriously impacting on the effectiveness of our bus lane and ongoing parking enforcement strategy. Bus lanes improve travel times for people using public transport, and the Videalert system enables us to meet our compliance objectives by delivering a consistently higher level of performance, as well as providing the highest availability. The platform also delivers better value as future-proofing is built-in and additional camera assets and enforcement applications can be cost effectively added as required.” The council has initially installed Videalert bus lane cameras in 15 locations in Preston, Burnley and Lancaster. The ONVIF-compliant, digital HD cameras went ‘live’ before the end of December 2019 and capture quality images to minimise discard-rates, increase productivity and help reduce the number of appeals. County Councillor Keith Iddon, cabinet member for highways and transport, commented: “The bus lanes are there to give priority for buses, and enforcing them helps to ensure that everyone follows the rules, and the system works as it

Essex school upgrades its fire protection system When facilities managers at the Campion School in Hornchurch, Essex realised that its life safety system would benefit from being upgraded, the team consulted local fire protection systems supplier, Fisk Group. There were a number of factors to consider when selecting a new system for the School. As well as enhanced efficiency and reduced running costs, the system also needed to offer networking capability without compromising the overall aesthetics of the site. Fisk Group opted to use Hochiki Europe’s FIREscape+ combined fire detection and emergency lighting system, which has the added benefit of wayfinding technology. Unlike traditional emergency lighting systems that require 230V to each unit, FIREscape+ units only require 40V and therefore do not need to be wired by a qualified electrician. The system is also designed to run via a single panel, and each loop combines both fire detection and emergency lighting units. Speaking about the project, David Brant,

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should. I hope that we don’t make a penny from penalty notices once the cameras are working, as it will mean that people aren’t abusing the bus lanes.” The council already has a strategy to roll out the new system to the other locations. It is also considering other applications, including red routes and Mobile Enforcement Vehicles, to add to Videalert’s digital video platform, which can simultaneously support multiple traffic management and enforcement applications, such as clean air and low emission zones using the same infrastructure. Captured evidence packs are stored on Videalert’s hosted digital video platform where they can be accessed and reviewed securely over the internet. Validated evidence packs are sent to the council’s back office system to issue penalty charge notices (PCN). Videalert’s hosted platform makes it a simple process to deploy enforcement as it does not require the installation of any IT at the council’s offices. Contract Manager at Fisk Group noted: “Operating from a loop-based system, all units could be installed to the same bases, meaning we were able to complete the job quickly and efficiently. The system met the brief perfectly, being energy efficient, durable and aesthetically appealing. Also, the wayfinding function is an ideal added bonus.” Chris Connor, Site Manager at the Campion School added: “FIREscape+ is now actively helping us reduce our costs with regards to emergency lighting, while also giving us the reliable protection we need. It’s easy to use as well, which helps us cut down on maintenance and monitoring processes.”

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APPLICATION

AI CCTV secures Myers Group sites and saves money Supplier of construction materials, Myers Group, has invested £200,000 in the install of AI-enabled CCTV systems across its sites, as part of the group’s ongoing efforts to upgrade security and boost profits. The technology, designed, installed and maintained by Centurion Fire & Security, now oversees operations at Myers Group’s 19 builders’ merchant sites, its three Readymix concrete sites and Johnsons Wellfield stone quarry. The manufacturer supplies thousands of construction materials to housebuilders,

PoE switches aid bobsleigh safety monitoring barox Kommunikation has been enlisted to help maintain safety at the Altenberg racing sledge and bobsleigh track. Situated in the Saxon Eastern Ore Mountains district, near to the border with the Czech Republic, the 1,413m long Altenberg racing sledge and bobsleigh track has hosted national and international competitions, including European and World Championships, as well as World Cups for bobsleigh, toboggan and skeleton. At the end of 2019, barox transmission equipment was specified and installed by PKE Deutschland GmbH, to provide video surveillance monitoring transmission of the entire ice channel. In total, 42 cameras now feed

renovators and commercial projects throughout the UK every day meaning that each site deals with high levels of vehicle and footfall traffic. Paul Bradley, group operations manager at Myers Group, said: “We already had CCTV in place, but it was outdated and unreliable, with many cameras being out-of-action, meaning that we experienced issues surrounding missed health and safety incidents, as well as trespassing. “We were aware that better technology was available, and that we could improve staff and visitor safety, whilst simultaneously having an immediate and positive impact on the bottomline.” Centurion designed a network of 335 HD cameras, 22 HD recording units and a PA system, which enables direct communication with any trespassers, to observe the sites and now carries out out-of-hours remote monitoring of the system. Thermal imaging cameras were also installed at Johnsons Wellfield quarry to capture movements in the large quarry during the night. The AI-learning cameras are able to filter out false alarms and will distinguish between an animal and a human. Previously, Myers spent £50,000 on security guards per annum. Paul continued: “The end result is a technologically-advanced system which saves us the annual salaries of security guards; deters thieves and trespassing; and provides us with a paper trail for any health and safety incidents.” video streams into the new IP network. Integrating the ice track’s video cameras into the data network, barox PoE switches and injectors feed live video streams to a local server and to the track control room. From the control room, all the essential areas of the bobsleigh run can be monitored, whether that be for a training session or competition run. “The new surveillance system allows us to see every inch of the system,“ says Tino Klein, Technical Manager at the Altenberg racing sledge and bobsleigh track. “Of course, the system is primarily important for safety reasons, because it enables us to continuously monitor athletes in the ice channel. But also, the work of the operators, timekeepers and commentators in competitions is also simplified by the technology. “Since installing the new video surveillance system, thanks to the barox switches, we have had trouble-free image transmission. This is particularly important at the Altenberg racing sled and bobsleigh track, as the video surveillance system also automatically records the speed of the pilots, which can be up to 140km/hr. Another special feature is the automatic switching of the cameras. Inside the ice channel are electronic beams, which as soon as a pilot passes through them, trigger cameras along the runway. Through this automatic switching of the cameras, the entire journey of an athlete through the ice channel is recorded.”

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Project2_Layout 1 26/09/2017 11:22 Page 1

Get Recognised Get Registered

The Professional Register Raising Professional Standards in the Security & Fire Industry Recognising Competence and QualiďŹ cations for Individuals who Install & Maintain Security & Fire Systems.

Find out more or Register now at:

www.ctsp.org.uk

EDIT application may20_v9_000_PSI_mar15 23/04/2020 19:49 Page 4

APPLICATION

Sensors help protect and manage elephants Light Detection and Ranging (LiDAR) sensors from Optex are at the heart of a new solution that is helping to protect endangered elephants at the Mount Kenya National Park. Mount Kenya is the second largest mountain in Africa, and the UNESCO listed National Park was established to protect the mountain, which is a water tower for the surrounding area and whose forest reserves and surrounding areas provide refuge for an array of wildlife, of which there is a large population of elephants, estimated at around 2,500. Despite the numbers, the animals are under constant threat from poachers, plus the changing geography of the region, and the proliferation of agricultural farms, has also resulted in increased incidences of human-elephant conflict, with the elephants causing damage to the fencing and property that surround these farms when trying to re-enter the park. Instarect, a security fencing solutions provider based in Nairobi, was approached by the Mount

Czech motorway tunnels get PTZ camera upgrade Siqura has delivered bespoke cameras and software for an integrated security solution in three tunnels in the Czech Republic, namely the the Valík tunnel, the Klimkovice tunnel and the Husovice tunnel.

Kenya Trust to design and install a new elephant access control system within the three elephant ‘corridors’. The corridors are designed not only to keep the elephants protected but also allow them to re-enter the park safely and securely, without causing any damage to the fencing or farmland. Instarect selected Optex’s RLS-2020 LiDAR sensors as an integral part of the project. In conjunction with new solar powered gates and CCTV cameras that have been installed, the RLS-2020 sensors, with a 20x20m detection range, are being utilised to detect elephants as they approach and automatically open the gate for them. The sensors have been programmed to only detect elephants and will not open for smaller animals or humans. When the elephants trigger a gate to be opened, authorised park rangers are immediately notified via an SMS and are then able to view the CCTV cameras on their phone to check the whole herd has re-entered the park safely. The rangers then send an SMS to close the gate. Ebrahim Nyali, Security Solutions Designer at Instarect, says the new system is working well: “The elephants are very intelligent and have quickly adapted to these new gates. They have learned to wait for the gates to open for them to re-enter the park and do not try to enter with force.” Masaya Kida, Managing Director of Optex EMEA, says the Redscan RLS-2020 Series easily integrates with a video security solution: “These sensors are intentionally designed to create customised detection area and set a wide range of target sizes. This flexibility allows it to be used for many different and sometimes unusual applications; the elephant detection is a perfect illustration of that.” Siqura proposed its XCU Fusion and TrafficPTZ cameras for the project. The XCU Fusion is a rugged dual imaging (thermal/optical) camera for demanding environments, with double protection against corrosion as it is entirely made of powder-coated stainless steel (316L). The housing is hermetically sealed against water and dust. The TrafficPTZ Ultimo (TPU) is a network PTZ camera providing high-definition images. The integrated 30x optical zoom in combination with the dual LED illuminators and its embedded image stabilisation makes the camera ideal for traffic applications. The camera works day and night and is described as easy to operate. A sudden stop leads to immediate action. The commissioning agency which awarded the tender as part of a major improvement project of the Valík, Klimkovice and Husovice motorway tunnels had communicated tight deadlines and strict no-delay policies to prospective suppliers. Despite the limited time frame, Siqura has delivered all three projects on time and supported its partner throughout the initial ordering, logistics and installation process, providing continuous commercial and technical assistance.

DIR PSI Feb20_v9_000_RiskUK_jan14 23/03/2020 16:16 Page 1

ACCESS CONTROL

KERI SYSTEMS UK LTD

Tel: +44 (0) 1763 273 243 Fax: +44 (0) 1763 274 106 Email: sales@kerisystems.co.uk www.kerisystems.co.uk ACCESS CONTROL MANUFACTURER

HVM

FRONTIER PITTS LTD

+44 (0) 1293 422800 marketing@frontierpitts.com

www.frontierpitts.com

NORTECH CONTROL SYSTEMS LTD. Nortech House, William Brown Close Llantarnam Park, Cwmbran NP44 3AB

Tel: 01633 485533 Email: sales@nortechcontrol.com www.nortechcontrol.com ACCESS CONTROL – SPEED GATES, BI-FOLD GATES

HTC PARKING AND SECURITY LIMITED St. James’ Bus. Centre, Wilderspool Causeway, Warrington Cheshire WA4 6PS

Tel 01925 552740 M: 07969 650 394 info@htcparkingandsecurity.co.uk www.htcparkingandsecurity.co.uk ACCESS CONTROL

INTEGRATED DESIGN LIMITED

Integrated Design Limited, Feltham Point, Air Park Way, Feltham, Middlesex. TW13 7EQ Tel: +44 (0) 208 890 5550

sales@idl.co.uk www.fastlane-turnstiles.com

CCTV

CCTV POLES, COLUMNS, TOWERS AND MOUNTING PRODUCTS

ALTRON COMMUNICATIONS EQUIPMENT LTD Tower House, Parc Hendre, Capel Hendre, Carms. SA18 3SJ

Tel: +44 (0) 1269 831431 cctvsales@altron.co.uk www.altron.co.uk

DIR PSI Feb20_v9_000_RiskUK_jan14 23/03/2020 16:16 Page 2

CCTV SPECIALISTS

PLETTAC SECURITY LTD

Unit 39 Sir Frank Whittle Business Centre, Great Central Way, Rugby, Warwickshire CV21 3XH

Tel: 01788 567811 Fax: 01788 544 549 Email: jackie@plettac.co.uk www.plettac.co.uk

CONTROL ROOM & MONITORING

CCTV MONITORING

AWARD-WINNING, LEADING GLOBAL WHOLESALE DISTRIBUTOR OF SECURITY AND LOW VOLTAGE PRODUCTS.

ADI GLOBAL DISTRIBUTION

Distributor of electronic security systems and solutions for over 250 leading manufacturers, the company also offers an internal technical support team, dedicated field support engineers along with a suite of training courses and services. ADI also offers a variety of fast, reliable delivery options, including specified time delivery, next day or collection from any one of 28 branches nationwide. Plus, with an ADI online account, installers can order up to 7pm for next day delivery.

Tel: 0161 767 2990 Fax: 0161 767 2999 sales.uk@adiglobal.com www.adiglobal.com/uk

LEADING DISTRIBUTOR OF CONVERGED IP SOLUTIONS, INCLUDING CCTV AND ACCESS CONTROL

MAYFLEX GUK

Independent security provider offering CCTV monitoring, CCTV Data Protection Assessments, Key Holding, Alarm Response. Competitive trade rates for Installers. ISO 9001, 27001 Accredited.Innova House, Innova Park, Enfield, EN3 7XH

www.guk.co.uk monitoring@guk.co.uk 01992655659

DISTRIBUTORS

Our product range not only covers IP security products but also incorporates the cabling infrastructure and the Ethernet switching products necessary for a comprehensive security installation. We have a knowledgeable team of sales and technical experts that provide advice and support with system design and product choice. You can also order online up to 8pm for next day FREE delivery.

Excel House, Junction 6 Industrial Park, Electric Avenue, Birmingham, B6 7JJ

Tel: 0800 75 75 65 www.mayflex.com

THE UKâ&#x20AC;&#x2122;S MOST SUCCESSFUL DISTRIBUTOR OF IP, CCTV, ACCESS CONTROL AND INTRUDER DETECTION SOLUTIONS

NORBAIN SD LTD

210 Wharfedale Road, IQ Winnersh, Wokingham, Berkshire, RG41 5TP

Tel: 0118 912 5000 Fax: 0118 912 5001 www.norbain.com Email: info@norbain.com

ONLINE SECURITY PRODUCTS

Security distributors direct to installers, property maintenance & facilities management companies

Phone 0800 880 6123/0113 850 6123 sales@onlinesecurityproducts.co.uk www.onlinesecurityproducts.co.uk

INDUSTRY ORGANISATIONS

TRADE ASSOCIATION FOR THE PRIVATE SECURITY INDUSTRY

BRITISH SECURITY INDUSTRY ASSOCIATION Tel: 0845 389 3889 Email: info@bsia.co.uk Website: www.bsia.co.uk Twitter: @thebsia

DIR PSI Feb20_v9_000_RiskUK_jan14 23/03/2020 16:16 Page 3

INTEGRATED SECURITY SOLUTIONS

SECURE CONNECTIVITY PROVIDERS

SECURITY PRODUCTS AND INTEGRATED SOLUTIONS

HONEYWELL COMMERCIAL SECURITY Tel: +44 (0) 844 8000 235 E-mail: securitysales@honeywell.com INTEGRATED SECURITY SOLUTIONS

INNER RANGE LTD

Units 10 - 11, Theale Lakes Business Park, Moulden Way, Sulhampstead, Reading, Berkshire RG74GB, United Kingdom

Tel: +44(0) 845 470 5000 Fax: +44(0) 845 470 5001 ireurope@innerrange.co.uk www.innerrange.com

POWER

UPS - UNINTERRUPTIBLE POWER SUPPLIES

CSL GROUP

T: +44 (0)1895 474474 sales@csl-group.com @CSLGroupLtd www.csl-group.com LIFE SAFETY EQUIPMENT

C-TEC

Challenge Way, Martland Park, Wigan WN5 OLD United Kingdom

Tel: +44 (0) 1942 322744 Fax: +44 (0) 1942 829867 Website: www.c-tec.com PERIMETER SECURITY

TAKEX EUROPE LTD

Aviary Court, Wade Road, Basingstoke, Hampshire RG24 8PE

Tel: +44 (0) 1256 475555 Fax: +44 (0) 1256 466268 Email: sales@takex.com Web: www.takex.com

SOFTWARE SOLUTIONS

ADEPT POWER SOLUTIONS LTD

SOFTWARE SOLUTIONS

Adept House, 65 South Way, Walworth Business Park, Andover, Hants SP10 5AF

Tel: 01264 351415 Fax: 01264 351217 www.adeptpower.co.uk sales@adeptpower.co.uk

SECURITY

INTRUSION DETECTION AND PERIMETER PROTECTION

OPTEX (EUROPE) LTD

Redwall® infrared and laser detectors for CCTV applications and Fiber SenSys® fibre optic perimeter security solutions are owned by Optex. Platinum House, Unit 32B Clivemont Road, Cordwallis Industrial Estate, Maidenhead, Berkshire, SL6 7BZ

Tel: +44 (0) 1628 631000 Fax: +44 (0) 1628 636311 Email: sales@optex-europe.com www.optex-europe.com

WEBEYE LTD

6a Hazel Court, Blidworth, Nottingham NG21 0RY

0115 7149990 sales@webeyecms.com www.webeyecms.com

TO ADVERTISE contact Paul Amura on

0208 295 8307 paul.amura@proactivpubs.co.uk

EDIT Social may20_v9_000_PSI_may15 24/04/2020 15:27 Page 2

SOCIAL MEDIA

SECURITY ON SOCIAL MEDIA A look at what’s been happening on PSI’s Instagram feed this month (apart from all the sport...)

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