PSI November 2016

November 2016 – £4.00

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Professional Security Installer

SURVEILLANCE The impact of falling prices

PRODUCT TESTS AES Wireless 603ABK WD-40 Specialist

MONITORING Services worth selling

EDITOR’S CHOICE A look at the best new products

WHEN THE FUN STOPS… Adding authentication to recognise threats

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Contents p3_000_PSI_sep11 25/10/2016 13:41 Page 2

November 2016 – £4.00

November 2016 www.psimagazine.co.uk

@SecurityDrum

www.psimagazine.co.uk

Professional Security Installer

5 Editorial The CCTV market has changed a lot over the past few decades with the introduction of IP cameras and increasing resolutions, but also with decreasing prices

6 Industry news News and events from the security and fire industries

SURVEILLANCE The impact of falling prices

PRODUCT TESTS AES Wireless 603ABK WD-40 Specialist

MONITORING Services worth selling

11 Appointments We meet some of this month’s security industry movers and shakers

12 TESTED - AES Wireless 603 A wireless intercom from AES Global is put through its paces by an independent reviewer

16 TESTED - WD-40 Specialist The range of sprays for the professional are put under the microscope

18 Editor’s Choice The pick of the latest security products

21 The PSi Interview This month PSitalks to Andrew Pigram of Bosch Security Systems about the market and the benefits of having a large organisation behind you

25 The PSi Panel What does the continually decreasing price of CCTV cameras mean for the installer, distributor and the customer? The experts have their say

EDITOR’S CHOICE A look at the best new products

WHEN THE FUN STOPS… Adding authentication to recognise threats

Who’s laughing now?

Identifying someone as a security threat is not always as plain as the clown’s nose on their face. Access control is improved with the addition of layers of authenticity, epecially biometrics.

29 Adding authenticity There are a number of ways you can control the access to premises and by adding layers you can increase the difficulty for someone to breach the area

CONTACTS

PSi QR Codes

For ease of access, some of the items in PSi carry QR codes. Simply scan with your phone to visit relevant websites.

33 Meet the installer We chat to Phil Burchell of Admiral Security Systems about the industry, customers and recruitment

EDITOR Andy Clutton Tel: 020 8295 8308 E-mail: andy.clutton@psimagazine.co.uk Twitter: @SecurityDrum

35 Services well worth selling

DESIGN & PRODUCTION Matt Jarvis Tel: 020 8295 8310 Fax: 0870 4292015 E-mail: matt.jarvis@proactivpubs.co.uk

They may add to the bottom line but adding monitoring services to an installation will prove prudent

38 Inside Story

ADVERTISEMENT DIRECTOR David Lewis Tel: 020 8295 8309 Fax: 01322 292295 E-mail: david.lewis@proactivpubs.co.uk

A closer look at two new innovations and why they were developed

DISPLAY ADVERTISING Paul Amura Tel: 020 8295 8307 Fax: 01322 292295 E-mail: paul.amura@proactivpubs.co.uk

43 Fire Supplement

ADMINISTRATION Tracey Cole Tel: 020 8295 8306 Fax: 01322 292295 E-mail: tracey.cole@proactivpubs.co.uk

Helpful advice and fire safety product information collated in conjunction with the FIA

72 The PSi Directory Your guide to vendors and service providers

www.psimagazine.co.uk

MANAGING DIRECTOR Mark Quittenton CHAIRMAN Larry O’Leary

Security-based editorial contributions to PSI are welcomed, and the Editor reserves the right to alter or abridge text prior to publication. The views expressed in PSI are not necessarily those of the publishers.

Editorial and Advertisement Office PRO-ACTIV PUBLICATIONS LTD PO BOX 332 DARTFORD DA1 9FF © Pro-Activ Publications Ltd 2016 All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher.

ISSN: 1360-6476 PSI is currently available for an annual subscription rate of £48.00 (UK only)

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EDIT leader nov16_000_PSI_apr15 24/10/2016 14:00 Page 1

Photo quality graphic inserts Available directly from Texecom, these photo quality custom designed graphic inserts replace traditional screen printing, enhancing quality and removing the need for installers and distributors alike to stock expensive custom screen printed covers.

For more info visit: www.texe.com

Texecom products are designed and manufactured in the UK

EDIT leader nov16_000_PSI_apr15 24/10/2016 14:00 Page 2

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EDITORIAL

3 easy steps to start ordering your graphic inserts online:

Price wars and woes

1. Become a registered installer at www.texe.com 2. Email your preferred artwork to branding@texe.com 3. Once your artwork has been approved you can start ordering your customised graphic inserts via the Texecom website

Over the last few decades CCTV has become a major part of the security industry and is relied on by many people for deterrence, detection and evidence, but can it be a main focus for installers in the future?

www.texe.com Sales: +44 (0)1706 220460

A

look through the pages of PSI magazine will leave no-one in two minds about the value and strength of surveillance in the UK security industry. Take a walk around any trade event on the planet and you’ll see household brands and technology specialists offering CCTV cameras of all sizes and shapes - so much so that I often wonder how anyone new to the business can make their mind up about which cameras they want to go for!

The CCTV sector is a major part of the security sector and for the last few decades has seen colossal growth in its purchase and use. There are some liberal groups that feel there is too much surveillance in the modern culture, but that is usually all forgotten when a law enforcement agency seals a conviction on the back of video footage. What’s more the initial growth of business brought on by the development of cameras has been bolstered a number of times with the introduction of networked systems and increasingly higher image resolutions, analytics and other innovations that make cameras a popular choice for securing property and personnel. Yet despite all of this there has been one trend arising in the last few years that cannot be ignored and, in the opinion of some, could well see a slight change in the way that surveillance is packaged up for the customer. That trend is the continuous price drop of cameras.

When we had the analogue vs IP debate around five years ago there were a number of factors that were keeping the old established analogue cameras in situ and holding networked systems in the realm of ‘would likes’ rather than ‘must haves’.

One of these factors was price. Someone once told me that the tipping point in IP camera sales would be when a company brings to market a professional network camera with a price tag of less than £100, well that barrier has been broken for some time and today we are seeing prices continue to decline despite sales continuing to climb.

Where does this leave us? This month I’ve put the question out to the PSI Panel of industry experts to find out how they view the future for the camera manufacturer, distributor and installer and we have real mixed bag of responses.

We have already seen some manufacturers turn towards OEM supplies rather than making the cameras themselves and we have heard others proclaim an interest in supplying ‘total systems’ rather than cameras as individual units. Perhaps even with a whisper of making the cameras ‘loss leaders’ in order to sell the other components and services required for the job. This might mean that installers gain new work as cameras become more affordable for customers, but what would that do to your margins?

And then we’ve got the so-called ‘impact of Brexit’ to come.....

Andy Clutton EDITOR 5

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INDUSTRY NEWS Researchers estimate worldwide growth for the security market

In brief Nortech Control Systems has increased its UK presence with the recent appointment of Traders Warehouse Security Distribution as an official distribution partner.

The agreement provides installers and system integrators with Nortech Control access and parking solutions, ex stock and access to technical support.

Clear Vision Technologies has announced a new distribution partnership with ComNet. The partnership agreement means that Clear Vision Technologies will now distribute ComNet’s range of Ethernet, wireless and fibre optic connectivity products throughout the UK. 6

It was revealed at Security Essen that the estimates of independent market researchers indicate that the worldwide market volume in the security industry will probably grow to well over US $500 billion by 2020.

The growth rates specified by market analysts are regularly considerably above the growth rates for the global “gross domestic product“. More than twice as high growth corridors are specified in nearly all the fields of the sector. For example, the global investments for public security which are estimated at approx. US $220 billion for 2015 will grow by 10.9 percent per year on average until the end of 2020.

In the partial segment of the security industry with the highest turnover (the IT or cyber security field), the analysts are expecting an annual growth rate of 9.8 percent up to US $170 billion worldwide until 2020. The classic electronic security (video surveillance, access control and intruder alarm technology) should reach US $42 billion worldwide by 2020 (average rise: eight percent).

An average annual growth rate of 11.5 percent is assumed in the fire prevention

More than one burglary per minute despite drop in incidents Figures from the Office for National Statistics show that the number of burglaries in the UK is falling. The incidents in 2015 were down 33% from the same period ten years earlier

Apprenticeship step forward CEDIA has announced that The Department for Business, Innovation & Skills (BIS) has approved the development of a Smart Home Technician Apprenticeship standard. This standard is set to encourage professionals to enter the industry and develop a career.

“The development of a Smart Home Technician apprenticeship standard is a major step forward,” said Aneta Armova-Levin, Education Manager at CEDIA EMEA. “We are currently experiencing a shortage of skilled and qualified engineers, and we believe that this initiative will solve this as it will attract new people into our industry. Once the standard is available, any industry employer will be able to hire an apprentice, send him or her for training, and will receive funding from the government in return.” market.

Video surveillance is clearly at the top of the sources of turnover in the global market for security technology in the classic security segment. According to market analysis, 54 percent of the manufacturers' turnover in ‘classic’ security (video surveillance, intruder alarm technology and access control) in 2015 was accounted for by video surveillance, 23.5 percent by the intruder alarm sector and 22.5 percent by access control.

(Jan-Dec 2005) and 70% just 20 years ago (JanDec 1995).

However, according to the ONS there were 401,718 police-reported burglaries between January 2015 and December 2015 – giving a burglary rate at seven offences per 1,000 people. That also means that, on average, there were 1,100 burglaries per day reported to police.

According to ironmongerydirect.co.uk even with decreased numbers, there’s still more than one burglary every minute. In 2000, a Home Office study concluded that the average burglary costs £2,300 per incident. Adjusted for inflation, that figure is now £3,600. That is not counting the rise in commonly stolen electronic devices such as smartphones, which cost an average of £180 each, and laptops (average cost = £692 each).

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EDIT news nov16_PSI_feb15 25/10/2016 13:30 Page 4

The Midlands sees the future of technology!

The inaugural Technology 2016 event was held at Wolverhampton Racecourse last month as part of Wolverhampton Business Week and brought the likes of Panasonic, Bosch, Honeywell and others to the City to demonstrate their latest technologies.

Created and hosted by Thompson AVC the free event provided a mix of active demonstration exhibition stands, educational presentations and practical ‘hands on’ opportunities.

Thompson Group MD, Scott Thompson said: “This event was an opportunity for business owners and technology specialists to come along and learn about the latest products and services. Visitors were able to get a clear understanding of how it all works and to see the latest in the security, life safety, audio visual, communications, business support and cybercrime sectors.”

New CPD course aimed at examining the true cost of fire

In brief Perpetuity Academy has introduced a Managing Security Surveys eLearning course designed to appeal to both security managers and those embarking on a career in security. The BTEC Level 4 accredited Managing Security Surveys eLearning course allows learners to study at their own pace and in their own time.

SSAIB has announced a new series of half-day Regional Forums to be held around England, Wales, Scotland and Northern Ireland running into March 2017.

8

Notifier by Honeywell has announced the introduction of its Understanding the Cost of Fire CPD course. Designed to provide installers with all the information they need it examines the changes in standards and regulations that have occurred following the tragic events that took place at the Rosepark Care Home in 2004.

Notifier’s “Understanding the Cost of Fire” CPD course is fully interactive and uses video footage taken at the time to highlight the devastating consequences of fire. Written by experts within the company, it enables delegates to gain a better understanding of the reasons things went so catastrophically wrong and why action had to be taken so that they cannot be repeated in the future.

As well as covering the Fire and Rescue Service Act, the Equality Act and Building Regulations Approved Documents B and M, the hour long course will address why it is now necessary to comply with BS 5839-1:2013, the code of practice for design, installation, commissioning and maintenance of systems in

Installer is ‘highly commended’ Paul Harris, an army veteran and installer for ACS Group from Catchgate, County Durham, narrowly missed out on winning the UK Worker of the Year 2016 competition run by workwear brand Dickies in association with Honda and ASDA. Paul was awarded Highly Commended, third place, and won £1,000 in holiday vouchers and a month’s free shopping at ASDA. Paul commented: “I really enjoyed my UK Worker of the Year experience, although it was nerve wracking: I told the judges I had felt more at ease whilst under fire in Afghanistan. But the judges were welcoming, and the other five finalists were all brilliant.”

Rob Haines, sales director at Dickies said: “It was tough picking this year’s winner, as everyone presented themselves brilliantly during judging day.”

Kevin Skeith, a flooring specialist from Sleaford won this year’s title, choosing the Honda Crosstourer 1200cc motorbike as his prize. non-domestic premises. It also looks at the human responsibilities contained within one of the most important pieces of legislation in recent times.

At the Rosepark Care Home, no risk assessment was ever carried out. As a consequence, the Regulatory Reform (Fire Safety) Order 2005 requires a dedicated ‘responsible person’ to risk assess a premises and ensure that any installed life safety equipment is fully maintained and fit for purpose, and that appropriate documentation is kept. Any failure to do so that leads to loss of life, personal injury or damage to property could now lead to prosecution – minor penalties include a fine of up to £5,000, while major penalties consist of unlimited fines and up to two years in prison.

The course also provides best practice tips in terms of premises management, before concluding with a hard hitting summary of the findings of the Rosepark Care Home Enquiry, offering a salient reminder of the importance of having correct life safety equipment and procedures in place.

www.psimagazine.co.uk

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THE BOTTOM LINE I N A S S O C I AT I O N W I T H C S L

Industry not ready for the “smart” city according to new report According to research published by Hochiki Europe, 39 per cent of respondents believe the industry is not equipped to adapt to the technological demands of the smarter city movement.

The research forms part of the report, Smart Cities: Building Life Safety into the Urban Landscape, which examines the views of hundreds of installers across EMEA and India to determine the future of the urban environment and the place of life safety technology within it.

Despite concerns about the readiness of the life safety industry to adapt to smart city ways of working, almost half (48 %) of installers said they were, however, confident that the life safety industry would still be able to keep people safe in future smart cities. Some respondents went further, with nearly a fifth (18 per cent) stating people would be even safer in smart cities than they are in current ‘non-smart’ towns.

Simon May, Technical Manager at Hochiki Europe explained: “With smart cities now a focus for many global planning authorities given their potential to improve the sustainability and liveability of the built environment, urban planners are only now scratching the surface of how advanced communications infrastructure can help enhance life safety provision to city residents.”

Looking to the future of city planning, almost a quarter (24 per cent) of respondents thought demand for the smart approach would come directly from consumers who want to live in environments that are connected, efficient and sustainable.

The most important aspect of a smart city, according to nearly a third (31 per cent) of installers, was a metropolitan area planned with residents’ health and wellbeing in mind.

This was followed by over a quarter (26 per cent) who stated their focus was on greater communications connectivity, and almost a fifth (17 per cent) who thought sustainability would be top of their agenda.

Given the value of the Internet of Things (IoT) in creating and building an advanced cityscape, it is little surprise that, when asked to list the sectors most affected by smart technology, one in four (24 per cent) installers thought Facilities Management would feel the greatest impact. Equally, with cloud based monitoring systems at their heart, the life safety sector came in second with 18 per cent, followed by the healthcare sector at 12 per cent, education at 11 per cent and construction at 10 per cent.

To download the report, Smart Cities: Building Life Safety into the Urban Landscape, visit: www.hochikieurope.com/report

The interview that gets the facts from the top This month Simon Banks talks to Vince Naran, Managing Director of National Security Systems Group, a leading security systems provider based in London.

Running a company in London is challenging but potentially rewarding. What are the main challenges for a Security company in our capital?

Competition amongst security providers within London is always a challenge. We are constantly striving to guarantee we are providing an exceptional, personalised service with our main focus on our customer service and aftercare. With that in mind, we also aim to ensure we are competitively priced whilst offering the latest and most innovative security solutions available.

NSS also offers Fire Systems. What are the challenges in offering both Fire & Security Systems and can you share your engineering resource between projects?

We continue to maintain and develop our engineer product training to help on such occasions where multiple service installation works are required, thus making installation and works cost effective for the end client. Multi-skilled engineers are hugely valuable and we need to drive more of them into our industry via Apprenticeships and training programmes.

Many Security companies are now exploring additional services such as Home Automation. Is this something that you are considering and how important is it for a company to diversify in today’s market?

The security industry is forever developing its products and therefore by keeping up with the latest technology we are able to accommodate for almost all customer needs. Home Automation is very popular amongst our clients as they are able to control their home via a Smartphone or computer whilst they are away, offering peace of mind that their premises will be protected and secure in their absence.

You recently undertook an upgrade of your entire PSTN base to DualCom DigiAir, why did you decide to do this?

Offering this upgrade from PSTN to DualCom DigiAir provides a faster and more secure method of communication to keep our clients monitored without the issues of PSTN line failures.

Many of our recent projects have been on premises that are without a PSTN line or where clients are making cut backs and therefore want this removed. Installing DigiAir means we can continue to provide an effective solution without compromising, and in fact improving, the security system.

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EDIT test 1 nov16_000_PSI_mar15 24/10/2016 14:13 Page 1

TEST

PRODUCT TEST

What’s in the box?

Speech panel (External intercom unit) Indoor handset Handset charger cradle Cradle power supply and UK adaptor Transmitter module Transmitter power supply Security driver Torx 20 and 2mm straight reversible ends 3 metre cable Installation and user manual

T

his intercom unit is intended for providing control of access through gates or doors by way of a two-way wireless audio link and relay control.

Features Promoted as a wireless intercom for electric gates and doors, utilising DECT technology the unit claims to provide a range of up to 350 metres open field range, or 200 meters through one external wall. This 603ABK model has gate/door release relays built in and includes a code lock keypad with multiple user capability.

The enclosure is defined as an “architectural” speech panel design, other options are hooded, flush and industrial. Blue LED illuminated call button, keypad and backlighting accentuate the user controls.

All panels are constructed from stainless steel, trimmed with gloss black toughened acrylic and include a 2-year manufacturer’s warranty.

Observations

Promoted as a wireless intercom for electric gates and doors, utilising DECT technology the unit claims to provide a range of up to 350 metres open field range, or 200 meters through one external wall 12

The various components are well presented within the packaging and the heavier items were well secured in place, however some of the smaller items such as the security driver were heard to “rattle around” the box a little but had not strayed from their sections.

The manual states very clearly that it is important to test the range of the unit in the location it is to be used as there can be numerous factors that can reduce the effective transmission range of the 1.88GHz DECT signal.

Getting started After unpacking all of the items and reading through the manual, the handset was placed on charge in its charging cradle and supply (8 hours’

AES - 603ABK DECT Intercom charge recommended) while the outdoor devices were connected.

The manual stresses the importance of using a suitable grade of Cat 5 screened 4 pair cable between the external intercom unit and the transmitter unit and that this should be limited to 4 metres maximum. A length of approximately 3 metres is supplied with the kit.

It is important to use the correct cable size for the 12-volt input to the transmitter unit as insufficient voltage due to poor cable size is claimed to be the major cause of queries to the AES technical help line. A minimum of 1mm/sq is recommended for up to 4 metres from the supply with 1.5mm/sq for up to 8 metres distance.

On releasing the top two security screws on the external speech unit, the front panel hinges down to give access to the internal components.

The wall-mounted speech unit is not given a specific ingress rating but does appear to have reasonable front panel protection, however, the rear of the unit’s enclosure has four mounting holes and a 20mm metal knock-out for cable entry. This knock-out is positioned directly in line with the keypad PCB with less than 8mm clearance so there is no way a cable gland could be fitted and any reasonably sized cable would likely cause damage so it will most likely be necessary to drill an alternative cable entry point.

It will then be quite difficult to ensure that these various fixings are suitably water-tight on installation, so great care will need to be taken to prevent moisture ingress. Ideally this panel should be mounted in a protected location although marketing material does show it on external columns and walls.

The transmitter box has four cross-head screws holding the cover in place. It is an IP65 rated plastic weather proof box that requires drilling into the base to add suitable cable glands (not supplied). This unit has good space for cables connections.

The in-line power supply unit provided for the transmitter unit had two flying leads though the label showed a power jack connection detail for the 12-volt output. While the leads are differentiated by the brown & blue colour coding of the mains input and red & black for the 12-volt output this is not clearly stated on the label but could perhaps be inferred from the label orientation and knowledge of standard UK cable colour codes. The input is stated as 110 to 265v 60/50Hz. After initially connecting the transmitter unit to the speech panel and powering-up, it was apparent that there was no activity from the keypad or its LEDs. A separate 12-volt feed must

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TEST

(continued)

Once connected and powered up, the operation is simple as the handset is coded to the transmitter, so as soon as the button on the external intercom unit is pressed it calls the handset

be taken into the keypad module from the speech panel audio connector block to power this element of the panel. This is not clearly identified in a connection diagram but shown as an item under the heading “Commonly used connections” so is not immediately obvious when first wiringup. This also identified the fact that there are effectively two sets of relays available with the system; those that are operated by the keypad and mounted on the keypad circuit board and those that are operated by the indoor handset that are within the transmitter unit.

If both methods are to be used to release a gate or door, then the Relay 1 (or 2) contacts of the keypad must be wired with the Relay 1 (or 2) contacts of the transmitter unit. A wiring tips section of the manual shows diagrams for this with serial contact connections for magnetic locks and parallel contact connections for strikes and gate interfaces. This would also require additional cabling between the speech unit and its associated transmitter that is not clear from the manual’s diagram.

While the keypad seems to be viewed as an option in the manual it is a part of the supplied system so should perhaps have been given greater prominence. The blue backlight LEDs mounted in the sides of the case to illuminate the wall surface are directly wired to the audio connector 12volt feed so it would not be difficult for the keypad to be similarly connected. This may seem a trivial complaint, but the keypad connectors are at the bottom of the panel where it hinges from the main body and it was noted that the polarity legends on this connection are very small so could easily be incorrectly terminated if installing in lower light conditions. For this reason, it may be advisable to make-off these connections and the keypad relay outputs prior to fixing to the wall.

Operation Once connected and powered up, the operation is simple as the handset is coded to the transmitter, so as soon as the button on the external intercom unit is pressed it calls the handset. The call can be answered by pressing the OK button in the centre of four handset cursor keys. The OK button is also used to close a call. A small LCD display shows signal strength, battery status and the time.

Up to four handsets can be used with the transmitter and the system allows for calls to be made between handsets.

Page 6 of the manual refers to an output for duress codes that will switch the “DU” output to ground, but there is no mention in the manual as to how this would be implemented.

If the call from the panel is not answered in 40 seconds, the caller is prompted (by a prerecorded female American accent) to leave a voicemail message. There is nothing in the 14

manual to tell you how long this message will be or how or if it can be cut short. The system can store up to 16 such messages; a test of duration was undertaken and this resulted in a message length of approximately 70 seconds regardless of whether anyone spoke into the microphone.

Settings The handset options allow you to change the Time, ringtone, lock release duration and a voicemail system on or off.

The speech panel keypad can be used to enter an engineer code and a range of user codes to activate relay 1 or 2. This is something that installers’ will have to be aware of as the transmitter and keypad relays are controlled separately so the two pairs of relays will have to be separately configured.

The transmitter unit relay duration is changed using the handset for 1, 3, 5, 7 or 9 seconds duration, affecting both relays 1 and 2; while the keypad relay durations can be set individually using keypad codes allowing from 1 to 99,999 seconds (over 27 hours) or latching on/off mode.

Performance The system is given a range of up to 350 metres in free space with a likely reduction of up to 50% per wall in the signal path. A range test was performed with the transmitter behind a thin wall and the handset taken to 100, 150 and then 200 metres with correct operation and good full duplex clear speech being received. At 250 metres, while the relay controls still operated normally, there was significant break-up of the audio and this became unusable beyond approximately 265 metres. This suggests the manufacturers figures have not been overstated and that installed performance should be good, however the manufacturers recommendation to test in all locations where the handset will be used should be followed to ensure there are no construction materials or interference sources that could affect performance.

Conclusion This system worked well under test conditions and should be relatively easy to install and configure. Some improvement in the installation manual as stated above, pre-wiring of the power to the keypad and attention to cable entry points would be a welcome addition to clarify connections where all optional modules are installed. Additional environmental protection is likely to be required for exposed UK outdoor locations.

8.0 out of 10 www.psimagazine.co.uk

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Precise detection even in complete darkness

The REDSCAN 2020I is a compact, indoor PoE compliant laser sensor that generates a virtual shield to protect assets and controlled areas.

Any object or person going through the virtual shield will be precisely detected whatever the lighting conditions and even in complete darkness.

The REDSCAN is designed to trigger lighting and PTZ cameras presets to look at and track the intruders across zones.

For more info visit optex-europe.com or call us on +44 (0)1628 631 000

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TEST

PRODUCT TEST T

here can’t be many of you who don’t have a can of WD-40 in your van or tool box. The product, named straight out of the lab book used by the chemist who developed the product back in 1953 as Water Displacement - 40th formula, was created to protect the outer skin of the Atlas Missile from rust and corrosion.

The WD-40 Multi-Use Product we all know has five basic functions: it lubricates, penetrates, protects, removes, and displaces moisture.

However the company website lists over 80 known uses for the fluid.

How you would go about further developing such a universal product is a tricky one but we now have WD-40 Specialist, a line of products designed to meet specific needs of professionals.

The range of products formulated to help tradesmen with specific tasks includes: Spray Grease, Cutting Oil, PTFE Lubricant, Silicone Lubricant, Penetrant, Degreaser, Contact Cleaner, White Lithium Grease and Dry PTFE Lubricant.

The product we looked at in more detail was the Anti Friction Dry PTFE Lubricant in a 250ml can. The spray is described as containing PTFE for “superior lubrication, leaving a dry, clear film that won’t attract dust, dirt or oil”. It works across a range of temperatures from -20°C to +250°C which makes it suitable across a host of applications and a variety of surfaces including metals, wood, fabric, plastic and glass.

While the established WD-40 Multi-Use Product helps with a range of applications, WD-40 Specialist is formulated for specific tasks. The Dry PTFE spray is designed to reduce friction and wear on blades and bits, door and window tracks, slides, conveyor belts, rollers, hinges, power tools and equipment; jobs you will regularly undertake.

WD-40 Specialist range

Performance The most striking thing you first notice about the Specialist range cans is the new ‘Smart Straw’ nozzle which deals with that painstaking trawl through your tool box for the little red straw that came with earlier cans of WD-40. With the new design the straw is permanently attached and offers a targeted narrow spray or a wider spray depending on the application. We found both worked well and the straw seemed robust enough to resist breaking under bending. The 360° Smart Straw is now an option on the multi-use product range too.

Another new development on from the old can of WD-40 we still had knocking around was the inclusion of a ball bearing inside the can for mixing the product prior to use.

We tried the spray on a number of jobs including loosening brackets and stiff locks and following a quick jiggle the mechanisms freed up nicely and remained moving without any problem (and are still moving fine at time of press). The spray dried quickly after use and there does not appear to be any excess residue left behind.

Conclusion The spray certainly performed well. In fact, the only negative we can reasonably draw from the test would be that the amount of spray in the can is down to a testing shake rather than a level indicator, so it might be worth having a spare on the go to avoid running out mid-job. Although with prices for the range from around £5.29 £6.05 for a 400ml can (source: Cromwell) this won’t break the bank whichever Specialist products you use.

The most striking thing you first notice about the Specialist range cans is the new ‘Smart Straw’ nozzle which deals with that painstaking trawl through your tool box for the little red straw that came with earlier cans of WD-40

9.5 out of 10 16

www.psimagazine.co.uk

Project1_Layout 1 25/10/2016 18:30 Page 1

Coming soon

Eaton SecureConnect

Eaton SecureConnect cloud, simple set up, effective service management and a full range of diagnostic tools.

Eaton SecureConnect app, allowing home owners control of their Eaton security system anywhere in the world.

Third Party Communication Providers

ARC

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i-on30R/ i-on40H

System Monitoring/ Estate Management

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Designed with cyber security in mind from the start, Eaton SecureConnect cloud and app are compatible with Eaton’s newest generation of panels.

Connectivity comes as standard.

Visit touchpoint-online.com for more infromation.

Eaton Electrical Products Ltd, Security House, Vantage Point Business Village, Mitcheldean, Gloucestershire, GL17 0SZ, United Kingdom

EDIT ­ ed choice nov16_000_PSI_jun15 24/10/2016 12:14 Page 1

EDITOR’S CHOICE

PTZ designed for the harshest conditions The Aero-PTZ (WV-SUD638) from Panasonic provides Full HD 60fps imagery with a 30x optical zoom lens within a fibreglass body resistant to erosion and salt corrosion.

The camera features hybrid image stabilisation technology and gyrosensors to minimise the effect of external vibrations on imagery. The super dynamic function ensures a wide dynamic range.

The camera’s active sense technology responds to external conditions, initiating a built-in wiper, heater and defroster to continually capture images.

The 3600 aerodynamic spherical design minimises wind resistance which, says the company, allows the camera to operate at wind speeds of up to 135mph. Available in three colours, the camera is IP67 rated and vandal proof to IK10 standards. business.panasonic.co.uk

Surveillance keyboard with easy set up and use

Designed for use with victor management software, the surveillance keyboard (ADVCPTZKEY1) from American Dynamics features an intuitive joystick which enables precision control of PTZ cameras, while the jog shuttle wheel quickly manages video, cameras and PTZ preset controls.

Features include operation with either joystick or jog shuttle wheel, USB 2.0 for “plug and play” via one cable, simple, pre-programmed button navigation, customisable buttons; program controls and call ups (guard tours, salvos, view switches) and change layouts. Set up for operation can be for either right- or left-handed users and backlit LED buttons enable visibility in most lighting conditions. The keyboard can be used as stand-alone device or with other common peripheral PC devices (mouse, keyboard, etc.) www.americandynamics.net

18

App allows remote control

Intratone has launched an app that allows users to control access to their property through their smartphone, tablet or mobile device.

Ideally suited to housing associations, social housing projects and wider ‘care’ environments, and used in conjunction with Intratone’s existing door entry systems, the 4G-based Video Mobile App enables residents not only to ‘see’ who is at their door but also grant access to legitimate visitors such as friends, family and essential care workers.

The visitor’s image appears directly on the mobile giving the user the option of opening the door directly, speaking to the visitor to confirm their identity and purpose for the call, or hanging up. www.intratone.com

Thermal imaging cameras with analytics By utilising VCA analytics, the VCA6500TC and VCA650LD bullet cameras are able to provide intrusion detection and alarm verification day or night, whatever the lighting conditions.

Designed to detect objects and people that might otherwise be impossible with traditional video surveillance cameras, they are also ideal for projects where it is not possible to install supplementary lighting, or where there are concerns about light pollution.

The VCA-6500TC offers the choice of 640x240 or 320x240 pixel arrays (resolutions), whilst the compact ‘mini’ VCA-650LD delivers a 26x156 pixel array, both with a wide range of lens options.

Both cameras are supported by a range of VMS providers such as Milestone and control room software platforms such as SureView Immix. www.vcatechnology.com

www.psimagazine.co.uk

EDIT ­ ed choice nov16_000_PSI_jun15 24/10/2016 12:14 Page 2

EDITOR’S CHOICE The security industry is busy and complex, so it’s easy to miss new products and services as they get lost in day-to-day activities. Every now and again, certain products grab our attention so here we take a look at some of the products we think you won’t want to miss this month.

Five new H.265 cameras added to portfolio Device replaces on-site PC or server for IP camera hosting SeSys has launched its new multiple camera hosting device for high resolution IP cameras: the VS-One. The new product replaces the necessity for an on-site PC or server and provides a licence free solution for hosting up to nine digital IP cameras. The VS-One can also be configured to display images from the camera to a television screen using the HDMI output.

The VS-One operates in two modes suitable for both industrial and domestic application.

The unit measures 110x67x30mm and is encased in a robust housing that is both durable and discreet. This will allow the installer greater flexibility in the siting of the unit.

With no PC required there are no system management requirements, no software updates needed and no means to interfere or break the system by external controls. At the same time the VS One will still allow operators the flexibility of a PC compatible system. www.sesys.com

Vivotek has announced five new H.265/HEVC surveillance products.

These include one zoom bullet network camera (the IZ9361-EH pictured), two fullHD speed dome network cameras SD9161-H and SD9363-EHL, and two 5megapixel fisheye network cameras FE9182-H and FE9382-EHV. The H.265 outdoor zoom lens camera, IZ9361-EH, is designed to support outdoor long-range surveillance monitoring.

Equipped with 150-meter IR illuminators and a 20x optical zoom lens, the IZ9361-EH utilises VAIR (Vari-Angle IR) technology and also automatically adjusts the IR angle of the IR illuminators to match the camera’s field of view, allowing longer distance and uniform IR intensity. Further, armed with an IP67, IK10, and NEMA 4X -rated housing, the IZ9361-EH offers protection against rain, dust, and corrosion found in extreme environments. www.vivotek.com

Rack mounted power supply for security Dantech Electronic Engineering has released the DAV 1U, a new rack-mount power supply model with individual load output switches.

Featuring a 1U 19” rackmount enclosure, the Dantech DAV 1U features front mounted output switches with integrated LEDs to provide visible indication of per channel ‘output on’ operation. With rear IEC C14 mains input and rear plug-in terminal blocks, the DAV 1U combines the security of a power supply installed within a secure metal housing, with the convenience to simply access load On/Off switching for individual channel output power.

Designed, manufactured and tested in Britain, the new DAV 1U’s manually switchable outputs allow the remote disconnection of the device’s load, without the need to physically disconnect the powered device. Available with output voltages of 12V, 24V or 48V and with all models available with DC or AC current up to 16A, the DAV 1U is for installations that may require manual hard reset of powered remote devices from a single, centralised point. www.dantech.uk.com

NOTE: All technical specifications listed are provided by manufacturers www.psimagazine.co.uk

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Project1_Layout 1 24/10/2016 13:49 Page 1

building g intelligence g access control • IP video management • building automation

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available to all net10 partners register for net10 installer training to become a partner and find out about the possibilities of net10 building intelligence net10system.com/training

net10system.com

from a brand you know and trust

Paxton

EDIT interview psi nov16_PSI_mar15 24/10/2016 13:59 Page 3

INTERVIEW

Developing long-term benefits This month we talk to Andrew Pigram of Bosch Security Systems about upcoming trends and being part of a massive global organisation ndrew Pigram is the Managing Director for the UK and Ireland at Bosch Security Systems. He joined the company in the summer of 2016 from AMG Systems where he spent the last couple of years as the Sales & Marketing Director, prior to which he was at Norbain for ten years. Always one of the most engaging personalities in the industry, PSI was lucky enough to catch up with him just a few months into his new position.

A

How has the last year been for you?

Business is very good. We are concerned, like most companies, about the potential impact of the Brexit vote on the sector and whether this might slow up construction and investment however, so far, it has had no effect on sales and opportunities for us.

We are part of a large corporation with a worldwide group turnover for Bosch Security Systems being €1.7bn which is part of a division of Bosch called Energy & Building Technologies (€5.1bn) which grew by 11% in 2014/15, but the turnover of the whole company is in excess of €70.6bn. In the security group we have a number of technologies; video surveillance, intrusion detection, access control, fire detection, public address, voice evacuation and conferencing systems with growth across all of these areas.

I know that there were a few people discussing the fact that we were not at Essen this year, but that was a decision made a while ago to focus on the key international shows. We decided to use IFSEC as our European exhibition alongside ISC in the US and Intersec in Dubai.

There was no other reason for not being at Essen in September.

What are the benefits of being part of a large organisation?

One of the benefits of being part of a global company with around 375,000 employees is that there is a large transfer of technology and

systems across the many divisions. For example, Bosch manufactures more than 4 million MEMS sensors every day. These sensors are used in the automotive division for steering, fuel management and self-parking systems as well as in the consumer electronics products and also in our 8000 Series surveillance cameras.

These sensors help the installer to determine the field of view of the camera when combined with location, lens and height data. So there is a lot of technology coming into the security sector from other divisions.

Another example of the cross-over of ideas from one sector to another is analytics where driver-less cars use the same algorithms in their cameras to detect people and movement as do our security cameras. We are keen to feed technologies throughout the organisation to help develop new solutions and have some exciting systems in the pipeline developed from in-house ideas, which is not the norm for the security industry.

The price of CCTV cameras is gradually dropping due to new companies coming into the sector, what will be the impact of this for you?

This is nothing new as we’ve seen new players come into the market in the past and disrupting pricing, but there is no doubt that while technology is getting better it is also getting cheaper to manufacture – that is the nature of a market driven by technology.

Price erosion is offset by improvements in performance such as with very low light solutions and image resolution. We are very much in the upper third of the market in terms of position because we place more emphasis on quality. If you look at our external PTZs there are a lot of high quality components and engineering involved in these cameras, but when you consider the long term cost of repeated maintenance checks against an initially slightly higher purchase cost for a better quality camera you can see where the savings can be made. As the prices of hardware fall, the cost of installation and maintenance as a proportion of a project increases and that can be a challenge for our systems integrators.

There’s no doubt that competition will always

“We are keen to feed technologies throughout the organisation to help develop new solutions and have some exciting systems in the pipeline developed from inhouse ideas, which is not the norm for the security industry”

(continued over)

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21

EDIT interview psi nov16_PSI_mar15 24/10/2016 13:59 Page 4

INTERVIEW

(continued from previous page)

“I think that smart homes including security functions are just coming of age today because the systems are all about lifestyle and tying in everyday events and actions”

What about home automation and security?

We have a smart home division within Bosch that will be launched in the UK in 2017. We have a large consumer market presence with power tools, lawn & garden, home appliances etc and have a lot of experience in individual smart home technologies.

The sector is moving towards fully integrated smart systems, a component of which is cameras, but these will be different from our professional security cameras. The smart home cameras are designed for simple DIY installation and are designed to fit into the lifestyle of the owner as well as integrate with other elements such as lighting, heating, fire detection etc which are all controlled and manufactured by divisions of Bosch.

22

be there and that prices will continue to fall on a like-for-like basis but prices are not everything we at Bosch will continue focusing on products with outstanding quality for markets with high security needs.

The CCTV market is very busy with lots of manufacturers and suppliers. How do you think installers should decide on the best camera for the job?

There are probably a number of considerations that would help to define the best option to go for. The most obvious are: Quality of build – This goes to determine reliability, which as we’ve already discussed makes all the difference in the running cost of the unit, and is a major element in end-user client satisfaction and retention for installers.

Some of the components will be common, but just because they are it doesn’t mean you get the same results.

Software and firmware – This is a huge differentiator and you can see this when it comes to compression and resolution losses when trying to optimise bandwidth. Minimising noise in video is very important but without compromising on image quality.

There are other factors that we would add that we think sets cameras apart. This would be how the camera manufacturer approaches data security. What sort of security measures are built into cameras and recording devices to keep video data secure. This is increasingly important because, as people are now realising, you can hack into networked devices to read information/video from them or enter the network they are connected to. At Bosch we implement several software and hardware measures to ensure the highest standards with regard to keeping video data secure.

Firstly, when our cameras are set-up, users are required to set a password. Secondly, only secure (HTTPS) connections with the cameras are allowed and all ‘unsecure’ ports are disabled by default. Thirdly, the execution of 3rd party software is disabled and firmware updates can only be done via Bosch signed firmware files.

Finally, all Bosch IP cameras feature a unique, built-in Trusted Platform Module (TPM). This module safely stores all certificates and keys needed for authentication and encryption. Even in cases of unauthorised access, the TPM ensures that the keys cannot be retrieved.

However, focusing on the cameras alone is

not enough. Even a single weak link in a surveillance solution can jeopardise the entire system. At Bosch our four-step approach that considers the entire video surveillance infrastructure; cameras, servers, clients, storage devices, network protocols and standard key infrastructures. It starts with creating trust by assigning every component in the network an authentication key. Data is secured by encrypting it at the hardware level, using a cryptographic key that is safely stored in the TPM. In order to ensure that only authorised people have access to data, we offer a number of ways to manage user access rights. And finally, we have our own public key infrastructure (PKI) solutions with in-house Certification Authority (CA) Encrypt. Our solutions also support 3rd party PKI solutions from companies such as SecureXperts, Incorporated (SXI).

What will we see trending at security exhibitions in five years?

From a consumer point of view I think that smart homes including security functions are just coming of age today because the systems are all about lifestyle and tying in everyday events and actions. We sell fridges that have cameras inside so that people can look inside the unit to see what food they require while in the shop! Alarms and self-monitoring are also functions of smart homes which I think will prove popular.

Meanwhile in the professional security industry I think we will be looking at more meaningful integration of multiple technologies such as PA/VA and fire as well as fully integrated intelligent buildings facilitating occupancy and energy efficiency. Furthermore, because when you are looking at sensing events you can use different technologies to develop practical solutions I think that using video for smoke detection will increase and so will the use of analytics for non-security functions such as in retail and crowd control as these become more mainstream and part of business and efficiency management. Bosch are involved with a number of Smart City projects around the world that will impact our industry and are very exciting. One example is using our cameras to enable selfparking car systems which are already being trialled and that’s just the beginning.

www.psimagazine.co.uk

Project1_Layout 1 25/10/2016 18:31 Page 1

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• Radio pendants provide peace of mind in the event of an emergency by triggering a social or medical alarm

• Two-way speech function enabling direct contact with anyone in the building through the built in speaker and microphone • On board multi-path communications, social • SIA over IP: IP communication to your ARC features including inactivity monitoring, with no requirement for a PSTN line, two-way communications and visual removing call charges and line fees verification for intruder or social alarms

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Project1_Layout 1 26/09/2016 13:23 Page 1

ARE YOU LOOKING FOR THAT PERFECT CHEMISTRY?

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EDIT panel nov16_PSI_mar15 24/10/2016 14:10 Page 2

PANEL

CCTV – A buyers’ market?

What do the continually falling prices of surveillance cameras mean for installers, distributors, manufacturers and customers??

David Davies - DVS

With the continuing trend in falling prices (Brexit may change this!!) in both analogue HD and IP systems what will the effect be on manufacturing companies?

Well hopefully it will be positive for everyone involved. It should give more people access to products previously thought to be too expensive for them, this is great for installation and service companies as they would hopefully see more growth into CCTV markets and hopefully additional revenue streams, it’s great for distributors also as we will also hopefully see this benefit. What we are starting to see from manufacturers now is adding value to the products to not just win on price, so increasing functionality like adding in motorised zoom lens in more budget type offerings and increasing functions in their cameras like WDR, smart features and analytics, we will see more of this value added growth while price remaining very competitive, we will also start to see total solutions being provided by manufacturers where you will be able to use their CCTV, access control , intercom , and intruder solutions as a total one stop provider and knowing all the equipment would integrate with seamless integration, cutting installation time and compatibility issues. As we have seen already there will likely be more acquisitions in the market for some of these manufacturers to provide a one stop solution and retain and grow their market share. I think the next 12 months will see some interesting changes in the manufacturing sector with more growth, more products and more acquisitions. All good for the customer at the end of the day.

Stephen D Green Security Institute

Business is simple, or at least should be. You take something, find a way to add value to it and then sell it on for more than it has cost you.

This Micawberesque economic model has at its heart the dynamic concept of “value”. New and novel technology is highly valued by buyers who, initially at least, pay a

premium happily. However, this shine soon fades as the technology matures and becomes commonplace. Take for example the humble laptop, which is now infinitely more powerful than it was 20 years ago, yet costs about 10% of what it did then. Similar price trajectories have been witnessed in security edge devices; a trend which will only continue.

The response from manufacturers has been to pack ever more features into their devices, making them simpler to use, easier to install and providing greater scope for interoperability and true integration. The resultant commodification of those traditional engineering skills hitherto employed to fashion diverse elements into a coherent system has squeezed the premium fees that such services used to attract.

But the security industry has an ace in the hole. At this point in time, there is no single application which can quantify the risk to an asset, develop a counter-measure proposal and specify the required technical and operational responses. Whilst some very clever and intuitive tools exist to assist in this process, risk management remains a subjective, collaborative task which, pending the arrival of true artificial intelligence, still requires the intervention of a skilled and experienced human.

This then is the true value that a security professional brings to a client who might otherwise be bamboozled by a world of clever gizmos and contradictory advice. As manufacturers increasingly homogenise their products, it can be argued that such skillsets are required more than ever.

Ashley Wyton - 360 Vision Technology

From a UK manufacturing perspective, the continual erosion of price is bound to impact on product quality. UK manufacturing prides itself on delivering quality in design, build and stringent testing of products. If the price point becomes too low, then invariably, the future development and support of these products will become non-existent. The value add proposition in the market place will become skewed in favour of low cost, creating a 'throw

“From a UK manufacturing perspective, the continual erosion of price is bound to impact on product quality”

(continued over)

www.psimagazine.co.uk

25

EDIT panel nov16_PSI_mar15 24/10/2016 14:11 Page 3

PANEL

(from previous page)

away' market based on an expected failure rate of product. If the downward trend continues, the only offering in the market will be low cost products, resulting in major projects struggling to obtain products that are fit for purpose. That said, as technology evolves, some innovative UK manufacturers will move to embrace new advances in technology and look for alternative opportunities to diversify into verticals that are not saturated by low cost commodity products.

This means that UK manufacturing will need to evolve to maintain their unique niche product offerings and move towards revenue growth within less competitive markets. This has major value add for customers; as they embrace products that are not chose because of their price, but because they offer the best solution to fit with their end clients needs.

Jamie Barnfield - IDIS Europe

The influx of low priced and low quality kit, particularly from China, has caused a price war between manufacturers.

The result is a deterioration in product quality and the end game is often unhappy customers, which ultimately damages installers and manufacturers.

An installer might specify low quality and cheap kit to first secure an order, but if that kit doesn’t have the necessary performance, network security or continually fails, causing system downtime and gaps in security, the customer is not going to be satisfied. The installer is then likely to lose attractive maintenance and monitoring contracts and further repeat installation business.

The initial upfront price to implement a surveillance system is not the entire cost.

Customers need to consider quality and reliability to avoid costly maintenance and the impact on their business operations in the event of downtime or a network breach.

Manufacturers together with their installation partners need to present a total cost of ownership (TCO) over the lifecycle of the system. Hence, business cases proving a low TCO are likely to become more mainstream, particularly from the high-quality surveillance players.

In addition, we’re likely to see value-add technologies becoming more widespread as

“The initial upfront price to implement a surveillance system is not the entire cost. Customers need to consider quality and reliability to avoid costly maintenance and the impact on their business in the event of downtime” 26

manufacturers are able to deliver more value beyond security through the use of video analytics and thermos-graphics. What this also means is that manufacturers will strive to continue to offer more value, which will lead to more innovation in the industry, which is good news for everyone.

Tony Lannon Veracity Product price reduction will have a significant effect on manufacturers, suppliers and installers but in rather different ways. For manufacturers, any squeeze on margin may reduce the available variations of cameras, lenses, housings etc and split their range into two clear groups: Group 1 - the no frills, mass-produced base product line: high quality, good functionality covering most applications and scenarios, with a good price point and few variations; Group 2 – premium-priced ‘smart’ cameras, multiple sensors (onboard storage, accelerometer, GPS, wireless, mic, temperature etc), compatible with various open applications, and maybe 3 models to cover 95% of target market.

They must be open and easy to work with, working very closely with storage and other partner companies to ensure solutions are really easy to put together.

For installers, their clients now expect all devices to talk to all kinds of systems.

Consumers expect choice, and are more informed than ever on ‘solutions’, however unrealistic their expectations may be. Very few installers are able to completely ‘go it alone’ as there are just too many different technologies and devices to be expert at everything, meaning there’s a heavy reliance on both manufacturers and suppliers for technical input resulting in a (currently) clear differentiation between installers and integrators.

Suppliers are more hands-on than ever, having to offer a host of value-added services such as technical design, setup and commissioning just to maintain their customer base. They must adapt quickly as technology becomes ‘more for less’, easier to deploy via 3rd party applications and no different really from adding an App to a mobile phone. Embracing the market as software experts and taking a real lead in online sales gives them access to enduser clients whose business model is already evolving from Capex to Opex purchases, providing opportunities for recurring, predictable revenue streams.

www.psimagazine.co.uk

Project1_Layout 1 24/10/2016 13:46 Page 1

www.idisglobal.com Viewers can easily control and monitor in real time with IDIS’s Smart e-PTZ function. Users are able to spin any image at different speeds and in different directions without latency or delay, in both live-view and during playback using e-PTZ and auto-Pan and Zoom functionality.

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Project1_Layout 1 22/07/2016 14:07 Page 1

EDIT Feature biometric nov16 p29,30_000_PSI_mar15 25/10/2016 14:25 Page 2

BIOMETRICS

Adding authentication Biometric access control is widespread today in a number of daily life applications.

Could your customers benefit from adding an extra layer of authentication?

H

ow you grant someone access to a room, building or area is one of the most diverse factors in the security industry. There are lots of options including cards, PINs, keys and of course biometrics. The various forms of allowing access work on the basic principles of giving someone the authority to enter either by something they know (PIN), something they have (key or card) and something they are (biometrics).

These different levels can be applied at various stages to increase the difficulty for the wrong person to gain access. This is often listed as one-, two- or three-factor authentication. Areas of low security could opt for just a single condition being met, perhaps by isuing a key or card, but as security levels increase adding further levels of authentication help keep velnerable areas secure.

For those that have been in the security industry for some time will know, biometrics has long been considered either the next big thing, an enterprise level solution or just simply too expensive an option for general installations.

Couple this with the conspiracy theorists’s favourite concern about personal data being made available to all and sundry and biometrics has had a rough time since its commercial introduction almost 60 years ago. However times have changed and today we are seeing more value in the use of biometrics and a wider acceptance and understanding of what personal data is being stored and who has access to it.

Furthermore as with the case of most technologies, prices fall once innovations come to market and especially when they achieve a certain level of success. As we are seeing in the CCTV market at the moment the traditional cheaper options didn’t perform too well but today there are good quality choices available that won’t raise CFO eyebrows.

Where lower cost options have been available,

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such as those using thermal sensors which were more competitive than the hi-end sensors, these have not always been reliable. Because of this, biometric readers have not been considered conventional access control systems by many installers. However, technology has improved significantly recently with the introduction of more accurate, sturdy and durable capacitive and optical sensors. As a result, installers are starting to see the difference in quality and reliability at competitive prices allowing them to propose a higher security product and increase their margin compared to other access control readers.

Furthermore since the widepsread introduction of biometrics functions to smartphones the technology has become so much more commonplace than it was previously that another stumbling block, that of the public fear surrounding personal data, has almost been completely overcome.

Personal data As with many forms of electronic security there exists the problem of personal data storage, exactly who has access to it and how secure it is.

People not familiar with the technology may be concerned that images of their fingerprints are stored in the reader or the software. However, readers simply analyse the unique features found within the patterns on a person’s finger and compare them to the template stored in the reader. There is no actual image of the finger stored, only data containing the ridges and troughs of the fingerprint pattern.

Furthermore it is not just the readers than can check the card and the biometric factors, it is also possible to have the biometric information stored in the access control card itself meaning that the proximity or smart card wouldn’t work unless

For those that have been in the security industry for some time will know, biometrics has long been considered either the next big thing, an enterprise level solution or just simply too expensive an option 29

EDIT Feature biometric nov16 p29,30_000_PSI_mar15 25/10/2016 14:25 Page 3

BIOMETRICS

(from previous page)

If your customers want to know for sure who is entering or leaving a building then some form of biometric system is needed to put the identity of the person beyond doubt

30

verified by the authorised person’s thumbprint on the card.

Developments in smartphone biometric technology have also seen the option of not only fingerprint recognition as in the devices of a few years ago, but now also other methods of confirmation. This is good news for professional biometric access control applications too as this will bring to the public the same level of understanding as phones with fingerprint readers did, with other forms of biometrics and data storage.

A range of biometric methods are now being deployed across the market to help people keep their smartphones secure; technology such as fingerprint scanning and voice recognition have often been popular choices when trying to offer customer’s a safe and simple solution, however these have proven to have issues. Fingerprint scanning and voice recognition have been shown to be temperamental, due to the fact that they struggle to offer the user friendly solution people want and are more fallible than many would like.

Because of this, iris scanners are increasingly becoming a key focus for manufacturers as they look for that convenient and secure method to make sure users can keep their devices protected.

Through infrared LED (IRED) technology, companies now have the capability to create consistent, reliable systems.

The reason that Iris scanning technology provides such a secure solution for protecting your smartphone is because the method is far more reliable. For example, the iris pattern does not change with age and is also not subject to any external influences such as injuries, unlike fingerprints and vocal chords, which can become damaged or change with time. This is highlighted

by the fact that the rate of false rejections – when an authorised user is rejected – through iris recognition is below one per cent. Additionally iris recognition is considered to be extremely forgeryproof, due to the fact that the iris cannot be replicated or leave marks on the screen, unlike fingerprint scanners which could be outsmarted due to fingerprints that the users themselves leave on the touch screen.

The technology involved when designing iris recognition systems is highly detailed; so many factors need to be considered so that the process is simple and secure.

High-contrast camera images are an important requirement for iris scanners, in order for the iris pattern to be read with the highest reliability. It has to be considered that the image contrast depends on the eye colour and on the wavelength of the used light source. For brown, the most predominant eye colour worldwide, very good results are only achieved with infrared light. Blue and green eyes are, however, best reproduced with visible light, this previously held the technology back. However, the technology has now developed so that any coloured eyes can be recognised through one system. Infrared illumination allows smartphones to obtain highcontrast images for all eye colours, while the typical reflections of the cornea, which can have an interfering effect on the iris recording, are minimal in this spectral range.

Installing biometrics The adoption of biometric system is dependent on a number of factors. The first thing to consider is why is it being installed; is it for convenience or security? This is also important when deciding what type of system should be installed.

In terms of biometrics moving forwards, fingerprint readers are still going to be the popular choice as cost is increasingly favourable and reliability is improving in some of the sensors. Other forms of technology such as vein recognition, iris recognition will feature more in the higher end security applications where cost is not an issue, but biometrics is becoming more and more accepted especially as there are fundamental issues regarding the efficiency of other methods. The typical problem with card based access control, for example, is that for those people who want to know who is coming in or going out of the door, the card reader will not do that – it just tells you which card was being used. If your customers want to know for sure who is entering or leaving a building then some form of biometric system is needed to put the identity of the person beyond doubt.

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Project1_Layout 1 24/10/2016 13:50 Page 1

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Project1_Layout 1 29/09/2016 13:14 Page 1

V IDEC O N LT D T RA D E O N LY S ECU R IT Y DIS T R IB UT O R

THERE SHOULD BE NO SECURITY FEARS WHEN INSTALLING A SECURITY SYSTEM

Since April 2016 Concept Pro Network Video and the

P2P networking makes it simple

Analogue High Definition recorders have been using Secure

for installers to configure mobile

European Based Servers to ensure that all your customer

viewing of the Concept Pro

data is protected. Concerns that third parties could gain

Recorders on smartphones and

access to the connection details of any machine and view

tablets. Installers simply activate

images remotely was raised by a number of our customers

mobile viewing by scanning the

working with government bodies, private business and

QR code on the unit into the

individuals. We took these comments on board and view

Concept Pro app (available for

this measure as an absolute necessity and one that allows

Android and iOS devices free of

our customers to have the peace of mind that their

charge) connecting through the

installations were secure.

server straight to the NVR.

EDIT meet the installer nov16_000_PSI_may15 24/10/2016 14:03 Page 2

together raising standards

Meet the installer Do you use a distributor or buy direct from manufacturers?

We have strong working relationships with both distributors and manufacturers; we don’t tend to favour one over the other, we purchase our products based on clients’ individual needs.

Is third party accreditation beneficial to your company?

Yes, accreditations are extremely important to us and we are really proud of all the accreditations that we hold. It gives us the opportunity to demonstrate our high standards of work and credibility before we even complete the job. This gives customers the confidence and extra level of assurance that they can trust us and we will complete all jobs to a high industry standard.

What would be a typical project for you?

There is no such thing for a typical project for us!

We work in all types of industries on projects of varying size – from home security systems to blue chip companies in London. We offer all of our customers a free no obligation survey and then we typically work with them to design a bespoke security system to suit their needs as well as installing and regularly maintaining their systems.

Are there any common requests from customers that give you problems?

The most common request is that the customer would like it installed immediately and for half the price. Our main goal is to ensure that we manage all customers’ expectations; designing and installing a bespoke system takes a little extra time to ensure that we are giving our customers the best possible solution for their needs.

What will be the impact of home automation on the security sector?

It will open up potential new opportunities for Admiral as this would give us the opportunity to expand our product range and offer our customers a far greater security experience. This would also allow us to further train up our staff and give them the opportunity to expand their skill set and knowledge.

This month we talk to Phil Burchell of Admiral Security Systems

knowledgeable people, but also people that embody our ethos here at Admiral. One of our Directors started his career as an apprentice with us, working his way through the rankings and is now our Operations Director. We ensure that all of our staff have all of the relevant training and try to develop them in their existing roles as well as allowing them to expand into more senior roles.

What is the industry’s biggest myth?

It is surprising how many customers think that you are more likely to be burgled if you have an alarm system, as they believe that it appears as if you may have something worth stealing.

What would make your job easier?

Customers understanding that they are paying for expert knowledge and equipment. We are genuinely interested in helping our customers and we want to make sure that they are getting exactly what they are paying for. Just because they have found cheaper solutions elsewhere, it does not mean that they will perform as well, 9 times out of 10 customers will end up spending twice as much, in the long run, on cheaper solutions that will inevitably go wrong.

What is your ultimate/fantasy electronic security product?

A security system that was able to identify that an unknown person had entered your property and therefore send an alert with a picture of the person who had entered. In the unfortunate event that this was a burglary, this would give the homeowner the opportunity to quickly flag up the presence of an intruder and use the image as evidence.

Will England ever win the football World Cup again?

Judging by the last performance, not in my lifetime, but I live in hope.

Name: Phil Burchell Job title: Managing Director Time in security/fire: 40 years Company: Admiral Security Systems Location: Surrey Areas of expertise: Intruder alarms, CCTV, access control and door entry systems Accreditations: NSI Gold, Construction Line, Safe Contractor Approved, Trading Standards Buy With Confidence and Which Approved

“It is surprising how many customers think that you are more likely to be burgled if you have an alarm system, as they believe that it appears as if you may have something worth stealing”

If you won £25,000 what would you do with it?

I would take my extended family and grandchildren to Disneyworld.

Do you think there is a skills shortage in the industry? Any trouble recruiting?

Yes, it is very difficult to find the right kind of people with the high standards of skills that we look for when taking on new staff. We are very particular when it comes to recruiting new staff as we are not only looking for highly skilled and

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33

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EDIT Feature Monitoring nov16_000_PSI_mar15 24/10/2016 14:04 Page 2

MONITORING

Services worth selling The bottom line is so often the driver in the security purchasing decision.

Here we look at one service that should never be left out of discussions with customers

A

nyone who has ever visited a security industry trade show will tell you that when it comes to this sector there is certainly no lack of choice when it comes to technology and the different ways it can be combined to meet the needs of the customer. It is entirely the huge number of options available that give us the multiple ways of solving problems at varying prices. The situation has been even further complicated with the growth of home automation products hitting the market.

When it comes to prices we know that some people buy on quality and return on investment; and we also know that the majority of people seem to buy on price. When price is such a key issue then it is often that some services are dumbed down or even taken out of the equation altogether, all in order to reduce the number on the invoice. One such option that is up for a little contract pliability is remote monitoring services.

“Cost is the main reason why customers shy away from using a monitoring service, over and above a ‘bells-only’ system,” says Joel Babb of Farsight Security Services. “Security is often a grudge purchase and customers try to keep the costs to an absolute minimum – with quality being sacrificed in the process. It is often only when an incident occurs that customers see the value remote monitoring could have brought.

“Yet we see, time and time again, how remote monitoring can save the customer money through crime prevention. Remote monitoring ensures a quick and appropriate response and 24/7 surveillance from security professionals. Not only that, but it often equates to cost-savings with insurance.”

Of course this leads to another reason why customers may not opt for monitoring: customers are not aware of the benefits because the installer/integrator has not communicated them.

Customers are not always savvy to security systems and they end up relying on their installer to offer the best solution – if they are not recommending monitoring then the customer may not even know it is an option.

“Recommending monitoring is effectively upselling,” explains Joel. “There are numerous commercial benefits to the integrator. In failing to explain how remote monitoring can work to the

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end-user, they are also missing out on opportunities for themselves and their business too.”

With better fault notifications remote monitoring can help integrators maintain security systems and identify issues – without necessarily travelling to a site. Similarly, remote monitoring can help optimise security systems with in depth reporting.

Daniel Wan of Honeywell agrees: “For customers looking for maximum security and peace of mind, external monitoring stations are still the best option. They are also extremely beneficial for customers that do not have the technological knowledge, time, or inclination to manage their security systems themselves. With a remotely monitored system, installation and maintenance are all handled professionally so customers can be reassured that their system is performing at top quality. Monitoring stations will also handle automatic testing and remote maintenance of the security system to ensure all products are operating correctly, removing the

“Remote monitoring ensures a quick and appropriate response and 24/7 surveillance from security professionals. Not only that, but it often equates to costsavings with insurance.”

35

EDIT Feature Monitoring nov16_000_PSI_mar15 24/10/2016 14:04 Page 3

MONITORING

(from previous page)

risk of unexpected downtime and reducing the need for unnecessary visits to the premises. The biggest benefit of monitoring stations is the additional peace of mind they provide to domestic customers.”

Ultimately therefore, remote monitoring can improve customer satisfaction. Incidents will be dealt with more effectively and the benefits of the security system made more apparent. And of course, happy customers mean recommendations and that simply makes great business sense.

The impact of ‘smart’ IoT security systems have become increasingly popular due to the demand for connected home technology. The majority do not feature professionally monitored services, relying on selfmonitoring features instead, and offer significant benefits for customers.

“The scalability of home IoT security systems means they can be updated more easily and readily,” says Daniel Wan. “This is essential for families that may change their requirements over time, as new security devices can be added and removed according to their needs. For example, a family may decide to get a dog, and need to upgrade to appropriate PIR sensors that will not be triggered accidentally. With IoT security systems, it is relatively easy to add in the new sensors and update the software required – whereas a traditional system could involve costly installer visits or a complete change of system.”

Although some families may be content with a self-monitoring IoT system, they still do not provide the same level of security as an external monitoring station. Having someone on hand to monitor and respond is the most effective way to make sound judgements on what response an event demands, if any. For families and small businesses looking for that maximum level of security, an externally monitored system is still well worth the investment. So will this have an

effect on the lifespan of smart home solutions?

“In all honesty, the lack of professionally monitored services for home automation devices, IoT and DIY security systems probably won’t affect their lifespan” explains Joel Babb. “The pace at which technology is changing means that in a shorter space of time users will be looking to upgrade their systems. Although professional monitoring would inevitably make these devices much more valuable and cost-effective, new features and the relatively low cost of such devices means they are easily replaced anyway.

“However, the effectiveness of the devices is another question entirely – especially when it comes to DIY security systems. If there is an emergency or an incident, the speed with which a remote monitoring station can respond can make all the difference. With users simply using their mobile device to monitor security systems – as oppose to entrusting this with a monitoring station, with much better connectivity and trained personnel – critical incidents could easily be missed, rendering the security system useless.”

So while there are plenty of ways in which your customers could protect their assets and family members at home there are always choices that you could influence - especially when it comes to making sure they get the best solution for their requirements. Even if it adds to the bottom line when compared to a bells-only installation, monitoring offers a level of protection that you should discuss with clients every time.

“Simple intruder and fire alarm monitoring can make a big difference to domestic customers,” says Joel Babb. “By explaining – in straightforward terms – how security professionals will monitor alarms when the alarm is activated, customers can immediately see the benefits in knowing someone will be able to assess the alarm and contact the relevant individuals and emergency services if necessary.”

After all, you can’t put a price on peace of mind – or can you?

Even if it adds to the bottom line when compared to a bellsonly installation, monitoring offers a level of protection that you should discuss with clients every time 36

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EDIT Inside 1 nov16_PSI_may15 24/10/2016 12:15 Page 1

INSIDE STORY

Securing P2P connections In April 2016, Videcon launched a security feature on all of the Concept Pro recording systems implementing the use of secure European servers for all of their customers using P2P configuration to ensure that all data is secure. Here we find out more… oncerns that third parties could gain access to the connection details of any device and view images remotely was raised by a number of Videcon’s customers working with government bodies, private business and individuals. The company took these comments on board and viewed using secure European based servers as an absolute necessity and one that allows their customers to have the peace of mind that their installations were secure.

P2P networking makes it simple for installers to configure mobile viewing of the VHDIP network video recorders on smartphones and tablets. Installers simply activate mobile viewing by scanning the QR code on the unit into the Concept Pro app (available for Android and iOS devices) connecting through the server to the NVR. Benefits of using secure European servers and P2P include peace of mind, quick set-up and simple one touch access.

Videcon has also introduced Smart Storage Compression (SSC) to the Concept Pro VHDIP Professional recorder range maximising the onboard storage capacity. SSC improves the control of streaming rates from the camera directly from the NVR itself and real time images are analysed and bandwidth and video quality are adjusted dependent on the activity in the scene.

C

Installers activate mobile viewing by scanning the QR code on the unit into the Concept Pro app connecting through the server to the NVR

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This allows users of a VHDIP system to achieve 30 days of constant 1080p video recording when set at 6FPS using a 15TB 16 channel system.

Benefits of SSC are clear for insurance requirements where business insurance requires a minimum of 30 days recording and when retail transactional fraud can take up to 30 days to be identified. Another benefit is that of decreased costs thanks to the requirement of less HDD space.

Ian Farr, Technical Director of Videcon, said: “The industry has known for some time about the vulnerability of customers’ data when using P2P networks and it seemed only natural for my team to find a solution that ensured confidentiality. This is just the first component of our Sequrinet programme which will deliver a complete security solution for all of our users.

“SSC (Smart Store Compression) is another feature of the VHDIP unit, offering quick recording times, without the need to purchase additional storage devices. By compressing only the data that we need we can guarantee 30 or 60 days recording on our network video recorders.”

PSI caught up with Ian Farr to find out more about the security concerns of networked technology:

What are the main problems with P2P networks?

Because P2P networks use a UDP tunnelling method and not a traditional TCP port forward method of connection, installers and end-users alike are sceptical of the security of the application. In reality, UDP tunnels are more secure than traditional TCP port forwarding routes because of their peer to peer nature.

The problems begin when manufacturers utilise poorly maintained servers that do not adhere to the latest security standards and access authentication procedures as a part of

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EDIT Inside 1 nov16_PSI_may15 24/10/2016 12:15 Page 2

their P2P network. This leads to unresolved back doors that can allow hackers access to the servers and connected security systems.

Additionally, poorly managed servers are prone to crashing, resulting in a total loss of connection to security systems via P2P.

What does your technology do differently?

Concept Pro Network Video and Analogue High Definition recorders use secure, Europeanbased servers to address these market concerns. Using an internationally renowned server provider that holds many network security accreditations, Concept Pro ensures all user data is kept in safe hands. As a part of our ongoing “Securinet” security development program, secure P2P networking is the first stage we have taken to ensure our products deliver the utmost protection to both installers and end users.

Does the use of secure European servers mean any changes for installers?

None at all! P2P on Concept Pro equipment works seamlessly between the server and machine, with no additional configuration steps required to connect to a recording device. All it means is that we have a proactively managed system that addresses security concerns and server issues without any disruption to the P2P network.

How long did it take to develop Smart Storage Compression (SSC)?

It’s difficult to say exactly how much time was actively spent on developing Smart Storage Compression as it was always a part of the development plan we use to continually enhance and improve the Concept Pro IP range.

Especially as 1080p video became the standard in CCTV, we knew that installers would value a way to achieve certain recording times without needing to invest in higher-capacity hard drive storage.

There are a number of compression options in the market. Does SSC work alongside H.264, H.265 etc or is it your own alternative to these?

SSC is an enhancement to the current H.264

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“Secure P2P networking is the first stage we have taken to ensure our products deliver the utmost protection to both installers and end users” compression algorithm used within our recording devices, not an alternative compression method. SSC analyses live images between the camera and NVR, adjusting bandwidth and video quality dependent on the activity in the scene. A number of more recent Concept Pro camera models are both H.264 and H.265 compatible, but the technology of cameras continues to move at a faster pace than recording technology does. This means that H.265 recorders are still not available at a competitive price. However, we are already working on a H.265 SSC implementation that will provide even better recording times than it can deliver on its own today.

Is longer storage time a requirement you are seeing more from users?

Absolutely yes – CCTV is no longer being used just as a security system. Many stakeholders in business, including loss prevention, health and safety and merchandising professionals in the retail environment, as an example, want to use video data as a part of their work. Many types of fraud can take up to 30 days to detect, therefore it is essential that a Concept Pro recording devices can affordably deliver 30 day recording times with full HD video. Thanks to SSC, we can guarantee that as minimum when using a 16 channel system with 15TB hard drive, where before installers would have had to invest in much higher capacity hard drives or external storage devices.

Secondly, SSC ensures that we can cope with using higher resolution cameras. We are already seeing the transition to 4MP cameras which are double the quality of 1080p video and 4K is now starting to be introduced. As the image quality of cameras continues, so does the storage demands needed to deliver the required recording times.

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EDIT Inside 2 nov16_PSI_may15 24/10/2016 12:16 Page 1

INSIDE STORY

Time to replace coins?

The Royal Mint will be introducing a new £1 coin in March 2017 so installers of coin-operated systems have only a few months to act to ensure that locks are ready - but is it time to move away from coins? he shape of today’s pound coin has remained the same for over 30 years, which helps to explain why there is an estimated £45m worth of counterfeit pound coins in circulation. Fraudsters have become adept at producing high-quality counterfeits, which are increasingly difficult to detect.

To protect the integrity of the currency, from March 2017 the Royal Mint is introducing a new 12-sided, bi-metallic, bi-colour pound coin that incorporates new anti-counterfeiting technology. While the Royal Mint expects the new features to safeguard the coin against counterfeiting, it will come at a considerable cost to businesses that will have to upgrade or replace their coin-operated equipment.

Many sports centres use coin-operated lockers in their changing areas today. Typically, these take a one-pound coin to release a key, which is returned to the user when they collect their kit. The compatibility of the new pound coin with existing locks depends on the mechanism. While the new coin is roughly the same diameter as the current coin, its shape, weight and thickness are different – all features that affect the extent of the upgrade required.

“We expect to see sports centres and gyms use this significant change to move away from coins,” commented Grant Macdonald, Managing Director, Codelocks. “Gym operators are switching from coins today – even before any upgrade is required – because they are looking for a more convenient locker solution for their users and staff. Installing keypad lockers means that users don’t have to worry about having change on them, nor do they need to carry a key while using the facilities. It means no more lost keys and no overnight ‘locker-hogging’, as staff can easily clear the lockers at the end of the day using a master code.”

T

For those considering alternatives to coinoperated lockers, as well as digital keypad locks, there are affordable card-based solutions, and locks that facility managers and management can program and manage using their smart phones.

The current pound coin will be “demonetised” in the second half of 2017, following a period of just six months of cocirculation with the new coin, however the Royal Mint expects the new pound coin to be around for the next 30 years.

One solution is KitLock, an alternative to traditional key-operated locker locks, use a keypad code thus eliminating the inconvenience of coins, keys and wristbands. The locks can be programmed with codes that are unique to each user or with time-specific codes that grant temporary access. The option to use smart cards as an alternative to codes is also available and using NetCode, the lockers and cabinets can be controlled remotely via a smartphone or online.

PSI asked Steve Newman, KitLock Sales Manager to clarify business and consumer concerns:

Isn’t using a coin a bit ‘old school’ for security in these modern times?

“A more efficient solution would be to go keyless with a coded lock, or to use a card-based system.

These are popular alternatives to key and coin set ups”

The short answer: yes! Even before the £1 coin news, we often found that businesses are looking to get rid of their coin-operated lockers.

Since these mechanisms rely on the users carrying change with them, this causes inconvenience as the correct change is often not at hand, resulting in customers asking to borrow coins from reception. A more efficient solution would be to go keyless with a coded lock, or to use a card-based system. These are popular alternatives to key and coin set ups.

How should installers approach customers in order to get them to replace their current coin-based systems, rather than just issuing everyone with a £1 coin shaped token?

Obviously, it’s down to customer preference and cost. However, the new £1 coin could be the push they need to look at a new system, rather (continued over)

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41

EDIT Inside 2 nov16_PSI_may15 24/10/2016 12:35 Page 2

INSIDE STORY

“If you own or service a business that uses coin-operated machinery, particularly lockers, it’s time to start planning how you will adapt to the new £1 coin”

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(from previous page)

than just swapping the coin box. Since the mechanism will need to be changed anyway, it’s a chance to upgrade to coded locks and get rid of all the hassle with coins and keys. In fact, the cost of upgrading the mechanism to fit the new £1 coin may well be the same as upgrading to modern coded locks.

(IoT) based technology, and have the potential to transform the way businesses manage and control entry in buildings.

What has been the awareness about the new coin when you discuss it with installers/customers?

Do smartphones with Bluetooth/NFC capabilities offer secure, robust access control solutions in your opinion? Are they the future?

Generally, people are totally unaware that there

Not in a changing room environment, as you’re normally putting your phone into the locker!

However, of course more and more people are requesting an NFC / card lock as a replacement for keys, since replacing a lost card is a lot simpler and cheaper than replacing a lost key. If you lose the key, the locker is out of action until a new key is cut, which is not the case if you lose a card.

Outside of the changing room environment, wireless locks interact with Internet of Things

whether coin-operated or digital, to rise

even is a new £1 being introduced in March 2017. That’s something we are trying to change.

We expect demand for new mechanisms, significantly in the coming months. We want to remind people that there is less than six months to upgrade their lockers, and encourage them to think about making changes now, not beat the rush but to also future proof their business.

If you own or service a business that uses coin-operated machinery, particularly lockers, it’s time to start planning how you will adapt to the new £1 coin.

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FIRE SAFETY Management & Installation

Fire Protection and Prevention with Technology and Innovation A special supplement in association with:

FireSafetySupplementFIA October2016_PSI_may15 10/10/2016 15:56 Page 1

FIRE SAFETY

Looking for Third Party Certification? f you’re a fire detection and alarm company, gaining third party certification is a worthy consideration. Certified companies build trust within potential clients and afford them the confidence to use your services. However, the process of becoming certified can be long, confusing and, quite often, rather daunting.

Directors of companies considering certification often don’t know where to begin and have a long list of questions... How do I start? What certification scheme do I need? How long will it take? How do I do it? How much will it cost?

Naturally, any business considering a process such as third party certification will want to weigh up the benefits, but the fact of the matter is many larger clients will not speak to fire detection and alarm companies that don’t have certification. In order to pick up the larger clients, becoming certified is a necessary step.

How, though, does it all work?

Thankfully, Kevin Stearns – compliance manager at the Fire Industry Association (FIA) – as the answers. The FIA operates a special ‘Route to Certification’ package, which provides a consultancy service to ensure that all companies wishing to become certified gain their certified status in as little as 10-12 months.

We interviewed Kevin to find out more...

I

Kevin Stearns, compliance manager at the Fire Industry Association, answers questions about gaining third party certification

Hi Kevin. Please tell us your main aim for the companies that you work with Kevin Stearns: My main aim for the companies under the ‘Route to Certification’ package – or any company that wants some advice or guidance – is to help them become certified to the certification requirements they’re aiming for, whether that’s a BAFE certification, ISO 9001 or any other scheme.

To help them to the point of the certification body turning up, carrying out the certification audit and giving them the certificate. Job done.

“Many larger clients will not speak to fire detection and alarm companies that don’t have certification. In order to pick up the larger clients, becoming certified is a necessary step” 4

That’s great. What comes next?

Kevin Stearns: ...and then providing ongoing support after that as and when it’s required.

How would you say the package that you’re offering can benefit companies?

Kevin Stearns: There are two main aspects. The first one is that the company achieves its certification aims, provided they do the work that’s required with my help, support and guidance, for whatever standard they’re going for. The second

part is that, through the ‘Route to Certification’ package, they have their FIA first year of membership fees included, so it’s free of charge.

There’s no costings for membership, but they still become FIA members. Then, of course, on top of that they receive access to reduced rates on training courses and all the other benefits that the FIA offers – website news, guidance documents, publications, standards, Best Practice advice , Focus News and all the additional benefits. That’s all there for them to access.

The certification schemes... Are they difficult for people to access? Do people struggle with them?

Kevin Stearns: Some are struggling, but that’s mainly because of the work that they need to put into it from the point of view of being in the office.

If you’re doing paperwork, you’re not earning money. For some of the smaller companies where there are only two or three employees, the workload, and things like pre-planned maintenance, is so packed that some of them struggle to actually sit down and find the time to actually do the paperwork that’s required to propel them to the point of being ready for certification.

The other part of my job, then, is to gently nudge them and push them along towards getting it done, and pester them for visiting dates to go and see how they’re getting on.

I try and work to a timetable that sets deadlines for when they have to have certain things done by. I can then turn up and they’re not wasting their money paying for my time. I can see how they’re progressing and give them the help, advice and guidance they need to move on to the next stage.

Tell us about some of the companies that you’re currently working with, Kevin Kevin Stearns: They range in size from one company down in Cornwall where it’s just two guys running the business up to a couple of others – one in Leighton Buzzard, for example, where they have five or six employees and a company in Willenhall including with around ten to 12 employees including the admin staff. It’s the whole range. It’s still mostly that SME-sized business area rather than the bigger companies with their Compliance Departments that are expected to have their certification and compliance and everything else.

In terms of the job role for me, it’s pretty much the same because they’re all going for the same

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FireSafetySupplementFIA October2016_PSI_may15 10/10/2016 15:56 Page 2

sort of certification – it’s either BAFE 203 for the fire detection and alarm systems, and either all the modules or a combination of all the modules, or ISO 9001 because they’re dealing with portable fire extinguishers. In a couple of cases it’s the whole package, because they’re doing a range of different schemes to gain certification for all of the different parts of the business. I work with a whole range of firms, depending on what the company is, the business model and what it is they’re doing.

Generally speaking, are they quite young companies? Quite new businesses?

Kevin Stearns: Some of them have been going for ten years or more, but they’ve only just now begun to look at the certification, and then there are three or four companies that are just new starts from December last year. Again, it’s opposite ends of the spectrum. The whole range. I’m due to go and see a company next month for the ‘Route to Certification’. They’ve been running for six years, but they’re only just looking now towards certification for portable fire extinguishers.

Why do you think the companies you’ve worked with so far have wanted the assistance of a consultant?

Kevin Stearns: It’s easier to have that advice to come in and steer them in the right way to go, and also be able to provide them with a range of different document templates and formats that they can use that are acceptable to the industry for certification, rather than trying to muddle through themselves and work out what they need.

Companies can go and find their own consultant, and they can then go and arrange with their own certification body to be certified. What the ‘Route to Certification’ package offers, which I think is the biggest benefit, is that it’s a one-stop shop.

So everything’s all in one place, then?

Kevin Stearns: Yes. For one fee. Although it’s a 12month invoice it can be paid quarterly. That’s another benefit: the payments can be split into four. Everything’s in one place. Companies receive the necessary advice, the guidance, the template documents to help them get started, FIA membership and all necessary support and access to the FIA immediately. If they were going it alone, they wouldn’t receive that support until such time that they became members of the FIA. Companies also gain access to the technical managers and all the other FIA benefits. It also means that they’re not paying bills to two or three different organisations. They’re paying just one

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organisation over the four payments, but that organisation [the FIA] then makes the payments to the certification body on their behalf as part of that package. The process allows us to help companies with cashflow. It just helps those companies that are not able to pay the certification bodies all in one go. Some businesses can’t do it, but some can, and if you can pay in four payments, then why not?

It makes it easier for them, doesn’t it?

Kevin Stearns: Exactly. All the fees are transparent, so there’s a cost for my time and, depending on what certification body they’re going to, there’s a cost for that, too, but all those fees are transparent. Firms know that there’s no hidden admin charge or percentage mark-up or anything like that. If, for example, the certification body is charging £2,000 for the auditing process, then that’s exactly what’s passed on. Simple as that.

“Directors of companies considering certification often don’t know where to begin and have a long list of questions. How do I start? What certification scheme do I need? How long will it take? How do I do it, and exactly how much will it cost?”

What sort of feedback do you receive towards the end of the process?

Kevin Stearns: It’s all extremely positive, to be honest. There was a company in Worcester that passed through its certification audits last Monday and Friday. It was two days, but they had to split it because of auditor availability. They went through the first stage with no non-conformities, and I’m just waiting to see how they went on Friday.

Certainly, on the Monday the business was chuffed to bits because they’d had no nonconformities raised against them at all. I was personally very happy with that because, when I first went to see them back in November, they had

nothing at all. Just a pile of forms.

To find out more about how the ‘Route to Certification’ package works, go to www.fia.uk.com/membership/third-party-certification/let-us-help-you-achieve-thirdparty-certification.html or telephone Kevin Stearns at the FIA on 0203 166 5002

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FireSafetySupplementApolloFireDetectors October2016_PSI_may15 10/10/2016 15:54 Page 2

FIRE SAFETY

Tackling False Alarms with Technology designed to be sensitive to any dust that does accumulate over long periods of time. Finally, our improved design includes a fine mesh barrier providing protection from insects.

The design and manufacture of reliable, effective and innovative fire detection devices is absolutely critical to reducing false alarms, but there are additional measures which the industry should consider.

Karl Westhead, technical director for Apollo Fire Detectors, looks at tackling false alarms through technological advances and a number of industrywide solutions

f there’s one issue that’s always front of mind and top of the agenda for today’s fire sector professionals, it’s that of false alarms and how, as an industry, we can tackle this dangerous, costly and inconvenient problem.

According to the Office for National Statistics, over 300,000 false alarms were raised in the UK in 2014-2015. The FIA quotes the estimated cost of false alarms in the UK as being in excess of £1 billion per year. In addition to that cost, false alarms also take up the time and resources of the Emergency Services who may not be available to respond to a genuine alarm at the same time.

At Apollo Fire Detectors, we believe that the best solution to combat false alarms is the use of innovative technology and designing a product which helps eliminate the variety of issues that can cause them. Of course, there’ll always be contributing factors which will never be eradicated by any manufacturer, such as malicious MCP activations, but there are certainly recurring causes

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which can be addressed.

Technology solutions

For more information on Apollo Fire Detectors visit: www.apollo-fire.co.uk

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An example of this design focus can be seen in the development of our recent SOTERIA® product range, which offers the next generation in fire detection technology, improving detection, reducing false alarms and delivering enhanced reliability for the end user.

SOTERIA® uses new optical sensing technology, PureLight®, to detect smoke particles entering its chambers. This unique system marks a new stage in the development of advanced optical technology and increases the reliability of fire detection while resulting in fewer false alarms.

A number of other technical developments have been integrated within the SOTERIA® design. They include the latest in electronics, improving the detection of smoke and enhancing reliability of the detection process. In addition, the sleek low profile design of SOTERIA® means that less dust penetrates the outer casing. The detectors are

Lifespan considerations

The introduction of a European lifespan product standard for fire detection devices would be a positive move by the industry, and it’s one which some countries have already embraced. Wear and tear over a number of years can affect the sensitivity of a device, as the BRE found in its report ‘Causes of False Fire Alarms in Buildings’, where the old age of detectors was identified as the third most comment cause of false alarms. It’s of concern that there may be detectors currently in operation that are 15 to 20 years-old, possibly without appropriate servicing.

Best Practice standards for installation and maintenance

Another issue which has a considerable effect on false alarms is that of installation and maintenance. A detector can be of the highest possible quality, but if it’s badly fitted or poorly maintained, the possibility of false alarms will be increased. To combat this, the introduction of mandatory training certification across the European fire detection industry would be somewhat advantageous. Some test bodies and trade associations, such as BAFE, the LPCB and the FIA, do offer third party certification schemes and training courses for the design, installation, commissioning and maintenance of fire systems, but this should be taken further and a compulsory standard established.

Optimising available resources We will never totally eradicate false alarms, but what we can do as an industry is combine the latest in technological advances with calls for the introduction of standards, legislation and Best Practice in those areas which can make a difference. It’s clear that reducing false alarms will contribute towards optimising precious Emergency Services resources, as well as avoiding cost and inconvenience to businesses and the public alike.

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Project1_Layout 1 10/10/2016 14:40 Page 1

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FireSafetySupplementXtralis October2016_PSI_may15 10/10/2016 16:05 Page 2

FIRE SAFETY

Major Data Centre providers are looking towards colder countries to reduce power and cooling costs, meaning that the UK and Ireland (among other countries) are enjoying an even greater status as homes for these facilities. That’s the view of Jim Thompson, regional manager for the UK and Ireland at Xtralis

Xtralis is working with all the global leaders in the Data Centre industry to ensure that the legislated design principles are adhered to and the best equipment is specified in order to create efficient, reliable and costeffective solutions. More information on the use of VESDA in Electronic Data Processing areas can be found at: www.xtralis.com/ applicationbrochures

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VESDA: Addressing Smoke Detection Challenges in Data Centres election of location ties directly to transitions in terms of cooling strategies largely driven by two factors: increased heat loads and lower PUE (Power Usage Effectiveness), where the total power being used is compared to the actual power used for the computing equipment itself.

The objective is the ratio is as low as possible.

From a fire detection perspective, cooling strategies and innovations continue to evolve, with many configurations outpacing prescriptive requirements and capabilities of traditional detection technologies. Fire detection design is often further confused by blue chip service providers constructing standardised facilities in multiple countries with varying fire protection codes and standards, but at the same time wanting a standardised design concept.

In the UK, we’re very accustomed to BS 5839, but perhaps our knowledge of BS 6266 Fire Protection for Electronic Equipment installations is somewhat lacking. Additionally, many of the larger providers invariably have a requirement for compliance with NFPA 72 (similar to BS 5839) and NFPA 76 (similar to BS 6266). To further complicate matters, Ireland has its own IS3218 standard which is almost identical to BS 5839, but has no specific electronic data processing standard at all.

The airflow distribution path plays a significant role in terms of smoke detection placement.

During the incipient stage of fire development, which is ideally the best time to detect an impeding fire, smoke being diluted and having little thermal energy is buoyant and highly influenced by airflow. The key to smoke detection in areas subject to forced air cooling is placement within the airflow distribution path at a point where smoke is likely to intersect the sensor or port prior to leaving the compartment, such as at return air grilles or within air containment aisles.

In over 90% of tested facilities, detection within the airflow distribution path is first to respond.

In a fullyfunctional

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Data Centre, it’s actually very often the only detection that responds.

So why VESDA? When properly implemented, Aspirating Smoke Detection (ASD) uniquely addresses detection challenges, providing effectiveness in terms of performance and cost.

ASD, but much better known as VESDA, enables a much more sensitive detection level or levels. It can work effectively in high air velocity environments and actively draws air/smoke into the detector. Additionally, ASD benefits from a cumulative effect (ie a small amount of smoke enters more than one sampling point on the pipe, meaning a larger sample of smoke is taken and enables diluted smoke to be detected more easily).

The aforementioned standards recognise this and most Data Centre facilities will be categorised as high or critical risk. Correct specification of fire standard and risk category of these facilities would ensure that High Sensitivity Smoke Detection is installed to monitor airflow distribution paths, thereby giving effective detection.

It’s also recommended that detection spacing across the ceiling is decreased, typically to 25 sq/m per detection point/sampling hole. It’s important that this principle isn’t overlooked. As an industry, we need to be more aware of and drive acceptance of these more specialised (but now increasingly common) standards.

Xtralis has striven for many years to promote a very early warning performance-based detection philosophy through CPD courses and regular VESDA-accredited training courses.

The ASD industry has taken great steps forward in recent years. Xtralis has been the pioneer and market leader for many years, with the widest portfolio and global experience.

The latest VESDA technology innovations allow us to not only identify smoke, but also work towards identifying what type of particles are being produced. This is enabled by the patented Flair technology in the VESDA E Series range of detectors. This technology not only opens a world of future possibilities for the way in which we look at smoke detection, but also drastically reduces the risk of false alarms while still providing the highest possible level of detection.

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FireSafetySupplementKlaxon October2016_PSI_may15 11/10/2016 15:58 Page 2

FIRE SAFETY

Audible and Visual Protection Pulse Alert Technology from Klaxon Signals is an award-winning beacon warning system which produces a light output that can protect most rooms with just a single device “All buildings deserve to benefit from the latest fire evacuation technology, all fire alarm systems should be able to be upgraded and everyone occupying those buildings deserves to feel safe and secure”

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odels in the Sonos Pulse range of EN54-23 compliant beacons and sounder beacons are designed to ensure that all personnel are notified of fire emergencies, including people with sensory impairments or those working in sensory-depriving conditions. Featuring Pulse Alert Technology, Klaxon’s EN54-23 compliant beacons help buildings to be evacuated quicker, make evacuation requirements clear and unambiguous and allow personnel to feel safe and secure.

Relying on audible fire alarm notification alone disadvantages people with hearing impairments or those working, or living, in sound-reducing conditions. Even something as simple as wearing a pair of headphones could prevent someone from hearing an audible fire evacuation warning.

To truly evacuate everyone from a building, fire systems need to signal effectively using light as well as sound. EN54-23 specifies the minimum performance requirements for Visual Alarm Devices. Klaxon’s Sonos Pulse beacons produce a light output that can protect most rooms with just

a single device. Optical systems disperse light evenly, ensuring the most efficient distribution of light to maximise effectiveness.

Klaxon’s Pulse Alert Technology provides all the benefits that an EN54-23 compliant system can bring, while at the same time answering all of the design challenges in doing so.

Efficiency improvements Featuring the latest high power LED technology, Pulse Alert Technology contains advanced LED drive circuitry, further improving efficiency, light output performance and long-term device reliability. Sonos Pulse LED circuits are designed to exceed five years’ continual operation without degradation of light output.

As a business operating in the fire sector, Klaxon firmly believes that all buildings deserve to benefit from the latest fire evacuation technology, that all fire alarm systems should be able to be upgraded and that everyone occupying those buildings deserves to feel safe and secure.

Installation EN54-23 specifies three different classification categories for Visual Alarm Devices: Wall, Ceiling and Open. Wall and Ceiling mount categories are specified at designated mounting heights and particular coverage pattern areas, as detailed by EN54-23. Open classification allows the manufacturer to specify the coverage volume and coverage shape, and doesn’t restrict mounting height.

Pulse Alert Technology has been designed to exceed the requirements of both Wall and Ceiling classifications, providing system designers with simple device performance specifications.

Wall Classification Wall-mounted devices provide a rectangular prism of light. Wall classification devices with Pulse Alert Technology can be mounted up to 3.1 m in height and cover an 11.3 m x 11.3 m area

Ceiling Classification Ceiling-mounted devices provide a cylinder of light. Ceiling classification devices with Pulse Alert Technology can be mounted up to 3 m in height and cover a 15 m diameter area

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FireSafetySupplementKentec October2016_PSI_may15 10/10/2016 16:02 Page 2

FIRE SAFETY

Compliant Extinguishant Control Technology Heralding the launch of Kentec Electronics’ much-anticipated Syncro XT+ MultiArea Addressable Extinguishing Panel, Jonathan Gilbert (the company’s general manager for sales and marketing) reviews the technological foundations underpinning today’s extinguishant control panel solutions

www.kentec.co.uk

ost fires cannot be sustained with less than 15% Oxygen, a phenomenon of physics central to the development of inert gas Automatic Fire Extinguishing Systems. It’s also a reason why this technology is specified in environments where system continuity is critical, and fire prevention management of the highest reliability is absolutely essential.

However, only in recent years has the design and functionality of the control panel for fire protection extinguishing systems been defined by its specification within a common standard.

Kentec was the first company to introduce an EN12094-1:2003 compliant extinguishing panel.

Since 1985, the company has specialised in comprehensive systems for extinguishant control together with the design and manufacture of a range of standard extinguishing control panels.

EN12094-1 became a harmonised standard in 2006. It’s a measure of Kentec’s command of this specialised technology that, at the time of harmonisation, the company was the only manufacturer able to apply the CE Mark showing compliance with the Construction Products Directive to any type of fire control panel.

Notable developments in the design and functionality of Kentec’s extinguishant control panels and ancillaries have included the expansion of configuration options for versatile programming, the enhanced wide choice of inputs and outputs, the serial interface to ancillary items such as status indicator units in order to reduce wiring and the simple connectivity for ease of installation for rapid commissioning procedures.

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All types of extinguishant agents EN12094-1:2003 compliance means that Kentec’s panels are suitable for controlling the actuation and discharge of all types of extinguishing agents including CO2, inert gases, gas generators, water mist and pre-action sprinkler systems, with reference to those parts of BS 7273 that describe types of system having control equipment conforming to the requirements of EN12094-1.

Industry-leading features At the heart of Kentec’s integrated control solutions for extinguishing systems is the Sigma XT range of extinguishing panels. Simple, powerful and highly configurable, they feature a large range of ancillary items that connect via a serial bus, including: Sigma Si status indicator units with and without controls (including a weatherproof version)

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and relay output boards for remote control of plant or remote signalling. Indeed, many of its leading design characteristics have been taken on board by other fire alarm control panel manufacturers.

Syncro XT+ multi-area addressable extinguishing panel The new Syncro XT+ addressable multi-area extinguishant control panel, fully approved to EN12094-1, EN54-2 and EN54-4, provides addressable detection over one or two loops with 16 Zone LED Indicators and is available with up to four extinguishant release control units.

The extinguishing modules between the Syncro XT+ and the Sigma XT+ share many common features. The extinguishant control modules on the panel boast a comprehensive set of inputs and outputs to monitor and control the extinguishing system whether it be gas, aerosol or another.

Being configurable via a simple programming interface means that the panel can be programmed to meet the end user clients’ specific requirements.

All extinguishant areas may have up to seven serially-connected Sigma Si status indication and control units or ancillary relay boards connected via a simple four-core cable.

Sigma XT+ control panels are multi-area extinguishant control panels and, as stated, comply with EN12094-1, EN54-2 and EN54-4. Up to eight zones of conventional detection with up to four extinguishant areas are available.

Stand-alone extinguishant control units are also available with two monitored inputs to receive initiating signals from remote fire detection control panels or addressable modules.

The versatility of the control panel can be enhanced further by the fitting of up to seven Sigma CP Ancillary boards (K580) or Sigma CP Sounder boards (K461) to the RS485 serial bus.

Simple and intuitive configuration All Sigma XT and Sigma XT+ control panels feature Kentec’s removable bridge plate concept, which makes installation easier and reduces the risk of damage to each panel’s sensitive electronics.

Setting the many configuration options is easy and intuitive with simple menus displayed on an LCD. Kentec products are independently tested and approved to EN54 Parts 2 and 4 and EN12094 Part 1.

The company is accredited to ISO 9001:2000 for its Quality Management Systems and ISO-14001:2004 for Environmental Management Systems.

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Evacuate everyone

Sonos Pulse & Nexus Pulse

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FireSafetySupplementFireProtectionAssociation October2016_PSI_may15 10/10/2016 15:59 Page 1

FIRE SAFETY

Third Party Sprinkler Inspections t’s often claimed that 96% of fires in sprinklerprotected buildings are controlled by four sprinklers operating. Continuous improvement and updating of sprinkler system design, installation and maintenance standards, such as the LPC Rules for Automatic Sprinkler Installations incorporating BS EN 12845, is an important part of ensuring the technology remains state-of-the-art.

In some quarters, there’s strong opposition to the new requirement for sprinkler systems to be periodically inspected. There are even calls that the new clause should be deleted or somehow made inapplicable in the UK. Fair criticism of the new requirement might be that it’s scant on detail and does give rise to several questions: • inspections must obviously be performed by competent persons, but what constitutes competence in this field of endeavour, and where are these people going to come from?

• what should the scope of an inspection be?

• what about systems to standards other than BS EN 12845? Should they be inspected as well?

• can inspections be combined to avoid multiple inspections?

have quite a different focus from that intended by a system inspection. We would expect maintenance providers to be expert at maintaining systems.

However, they (and quite reasonably) may not be re-evaluating the design of the system, especially in broader areas such as its suitability against given, and potentially changing, hazards.

Given that neither ‘independent’ nor ‘third party’ are defined in the clause, we have formed the view that the inspection cannot be carried out by the system owner, building occupier, system installer (or a competitor to them, as this is a clear conflict of interest) or the existing service and maintenance provider (or a competitor to them). It would also appear that insurers may not always wish to undertake this work where they have an interest in the building.

The inspector will need to be sufficiently expert in the design and operation of sprinkler systems and how the system was designed to protect the particular risk at the time, equally establishing whether alterations to the risk or building layout have affected the effectiveness of the system to protect the risk. They should have a good understanding of fire and mechanical engineering.

Routes to competency are: • engineering background/training/qualifications, successful completion of the LPC Sprinkler Design qualification examinations and industry experience, or • professional engineer (ie chartered) combined with relevant sector experience We would expect that the independent expert will concentrate on answering fundamental questions such as: ‘Will the system still actually work as intended in the event of a fire?’. They will need to be proficient in applying and interpreting sprinkler design, installation and maintenance standards and making expert judgements when they inevitably encounter installations at variance with the standard in order that they can offer the system owner meaningful guidance. This new requirement creates the opportunity for increased uptake of independent inspection in the UK.

Inspector competency

Scope of inspections

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New requirement

Dr Simon Bird CEng MIET MIFireE, principal consultant at the FPA, discusses reactions to a new clause within the standards requiring the periodic inspection of sprinkler systems, along with its potential scope, implications and overall value

One such recent notable change is the inclusion of a new clause, ‘Clause 21 – Third Party Inspection’, in BS EN 12845. It reads: ‘The sprinkler system shall be periodically inspected at least once a year by a third party. The inspection report shall assess whether the system is in accordance with this standard with regard to maintenance, operation and adequacy for the risk involved. A list of deviations shall be issued for action.’

The practice of periodic system inspection is nothing new. In the UK where, once a certain scale is reached, fixed firefighting systems are critical, they make sense from an economic, social and sustainability point of view.

The consequence of an unprotected fire loss would be uninsurable or very expensive to insure.

Strong opposition

It’s expected that the majority of sprinkler systems are subject to periodic maintenance, provided by reasonably competent practitioners. There are, of course, some instances where this provision falls short of expectations. An important distinction to make here is that an annual maintenance visit will

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The new requirement of BS EN 12845 Clause 21 states that inspections shall assess whether sprinkler systems are in accordance with the standard with regard to maintenance, operation and adequacy for the risk involved. We believe that a pragmatic approach is necessary and that the

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FireSafetySupplementFireProtectionAssociation October2016_PSI_may15 10/10/2016 16:00 Page 2

emphasis should be on taking reasonable steps to ensure that the system is highly likely to be effective when called upon. This is to ensure that the cost of the provision of periodic inspections is not unreasonable and offers the best possible value for money, while at the same time proving a means to address the numerous non-compliances frequently encountered in application.

Other fixed systems

It seems entirely reasonable that, if they are to perform an important safety or property protection function, all fixed firefighting systems should be subject to periodic inspection by a competent and independent person. The requirement of Clause 21 could be viewed as reasonable contemporary Best Practice in this regard.

Value of inspections

Some argue that this new requirement of BS EN 12845 Clause 21 will bring an additional cost and burden to the system owner. The new requirement is that inspections shall assess whether sprinkler systems are in accordance with the standard, with

Innovation, integrity and trust. www.apollo-fire.co.uk

regard to maintenance, operation and adequacy for the risk involved. It seems difficult to argue that this is in any way unreasonable. Indeed, we believe it’s proportionate, necessary and in line with established practice.

In our own experience of undertaking such inspections (a service we have provided on request for many years now), we have found that inspections are of critical importance in highlighting a wide range of technical issues and latent defects which have remained undetected by others.

Frequently occurring findings include identifying non-operational or impaired systems, flawed protection design rationales, changes to storage practice of undetected significance, moved walls in the course of alterations to buildings and offices, identifying components subject to recalls or with known performance issues and identifying problems caused by other trades. That’s merely to name but a few examples.

Dr Simon Bird CEng MIET MIFireE is principal technical consultant at the FPA. For more information send an e-mail to: technical@thefpa.co.uk

FireSafetySupplementFireSafetyinLargePremises October2016_PSI_Dec12 10/10/2016 16:01 Page 1

FIRE SAFETY

Fire Safety Issues in Large Premises

The big indoor shopping centres with which we’re all now very familiar have served to change our buying habits forever, drawing in customers to meet their retail needs under one roof. However, with the increase in size of these premises come new fire safety concerns.

B

“When smoke from the fire becomes trapped by the roof, it spreads in all directions to form a deepening layer. Smoke, rather than fire, is often the real danger” 5

ack in 1991, there were eleven UK shopping centres of 700,000 sq ft or above. Now, there are 40. In 1991, there were 18 shopping centres of 500,000 sq ft or above compared to nearly 70 in the present day. The largest UK shopping centre is the Gateshead Metrocentre, a stone’s throw from Newcastle, which, with over 2,000,000 sq ft of retail space, is still claimed to be Europe’s largest retail and leisure centre – although it does have competitors for the title, including the Westfield Stratford City shopping centre in east London, which is claimed to be the largest urban shopping centre in Europe.

The Metrocentre has a working population of 7,000, annual visitors of almost 23 million, three and a half miles of shop fronts, bus and railway stations and over 330 shops, stores, banks and building societies. It is, however, dwarfed by the world’s largest shopping malls, the top two of which are in China. The largest is the New South China Mall in Dongguan, at nearly 6,500,000

square feet in area. The rest of the list is made up of malls in Thailand, Iran, Turkey, Canada, Malaysia and the United Arab Emirates.

“The impact of the shopping centre on British retailing has been profound, changing our shopping habits forever, and also changing the face of the British High Street,” explained Jane Embury of Wrightstyle. “Their development has also had an impact on fire safety, because a shopping centre isn’t one building. Rather, it’s an interlocked building with multiple occupiers.”

Current safety requirements demand collaboration between the designers, developers, fire system installers and the centre’s management team based on building control regulations. It’s the reason why UK shopping centres are so safe.

Compare that with the worst civilian tragedy in Paraguay for the last 60 years, which started with a spark in a fast food outlet. That comparatively minor incident in the Ycuá Bolaños supermarket on the outskirts of Asunción, the country’s capital city, would go on to orphan over 200 children.

It was Sunday 1 August 2004, and the threestorey supermarket was crowded with shoppers, many of them families with small children.

International fire investigators found that the fire started in an improperly-maintained grill located in the centre’s food court, a full hour and a half before

www.risk-uk.com

FireSafetySupplementFireSafetyinLargePremises October2016_PSI_Dec12 10/10/2016 16:01 Page 2

SMOKE DETECTION

“Shopping centres can be extremely complex environments, with potentially large fire loads and equally large numbers of people located within a series of spaces” the first explosion. The shock wave created by that explosion broke external windows, flooding in oxygen and allowing the fire to rapidly spread from the food court to the rest of the shopping centre, including the central air conditioning system, causing its nitrogen coolant to explode.

The fire then spread downwards to the underground garage where a car exploded, subsequently setting off another shockwave that brought the ground floor crashing into the basement and cut off lower level escape routes.

Dozens died in their cars.

The final death toll was 364. Nine individuals simply ‘disappeared’ and nearly 500 people were injured. Tragically, 46 children perished. The sheer scale of the tragedy so overwhelmed the local health services that burns victims were also treated in nearby Uruguay.

In developed or developing countries, the threat from fire is being slowly reduced with stricter Building Regulations covering both passive and active fire safety measures – everything from better detection systems to catch the fire early through to better sprinkler systems to extinguish the blaze.

Indeed, in 2010-2011, local authority Fire and Rescue Services attended no less than 623,800 fires or false alarms in Britain, 5% less than the 2009-2010 figure of 653,600. Within this total, fires decreased by 4% to 286,500, while false alarms fell by 5% to 337,300.

The International Association for the Study of Insurance Economics (better known as the Geneva Association) comments that, in the developed world, the cost of fire has reduced over the past decade from 0.28% to 0.16% of GDP, while the risk of dying in a fire has fallen from 1.88 to 1.34 per 100,000 of population.

The Paraguay fire started with just an ember from a chimney. In fact, that’s how most catastrophic fires begin. It’s often down to a dropped cigarette or a spark from faulty wiring. If dealt with adequately, most fires pose little threat, but when a fire does take hold, building occupants must be able to exit the space quickly and safely.

“Kitchens, most obviously, are a key danger point, but fire safety in complex buildings is determined by many different factors, including means of escape, the ability for a building to resist the effects of fire and minimise the spread of fire and smoke,” added Embury. “Fire is spread through three methods: convection, conduction and radiation. Of those, convection is the most dangerous. This is when smoke from the fire

www.risk-uk.com

becomes trapped by the roof, spreading in all directions to form a deepening layer. Smoke, rather than fire, is often the real danger.”

Materials such as metal can absorb heat and transmit it to other rooms or shops by conduction, where it can cause new fires to break out. Radiation transfers heat in the air until it too sets off secondary fires, in turn spreading the danger a distance away from its original location.

That happened in 2013 in a shopping centre in Qatar, where an electrical fire started near a child care centre, going on to trap the children and their teachers. In total, 13 children died, mostly from smoke inhalation, as well as four teachers and two firefighters – among them three two-year-old triplets from New Zealand.

According to an eyewitness, the fire alarm sounded “almost like a door bell” and was ignored by many.

“The fact is that shopping centres can be extremely complex, with potentially large fire loads and equally large numbers of people within a series of spaces that can include hotels, food courts, cinemas, restaurants, bars and offices, with most people unfamiliar with the shopping centre’s layout and exits,” explained Embury. “That’s why compartmentation is so important, dividing the building into discrete fire zones with retardant materials to limit the spread of fire, and an adequate sprinkler system able to extinguish the fire at source. The fire safety approach, which is being standardised across Europe, involves engineering assessments based on computational fluid dynamics and zone models.”

The main lesson to be learned from the Qatar and Paraguay episodes described above is that fire can spread with devastating speed, and particularly so in a large open space such as a supermarket or shopping centre.

The key is containment, trapping the fire and allowing people to escape in a safe manner.

57

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EDIT focus nov16_PSI_mar15 25/10/2016 14:34 Page 1

PRODUCT FOCUS: ENTRY SYSTEMS

Video door system to help installers with technology upselling

IP video entry terminal with touchscreen The Futura from BPT is a 7â&#x20AC;? IP video entry terminal compatible with the BPT XiP system. SIP and VoIP compatible, the touch screen monitor enables the use of the networked video entry, featured in a flush mount design.

The monitor receives calls and video calls from XiP units and also performs and receives calls from any other IP monitor or smartphone/tablet (iOS or Android) with XiP Mobile App installed. It locally records incoming video calls from entry panels: auto-answer mode or manual recording mode and recording can be downloaded from the receiver to a PC. Polyphonic ring tones can be selected or customised by user.

Futura is able to control doors, gates and other openings using programmed AUX commands, and unlimited door locks can be controlled. www.bpt.co.uk

The compact Bticino Classe 100 range from Legrand is designed with a white finish and easy to recognise push button icons. Units are available in audio only or audio and video options and the video unit provides a colour 3.5 inch screen. Bticino Classe 100 internal units are sold either separately or in kit form alongside the Sfera modular audio and video entrance panel range.

The units can be wall mounted, using the simple mounting bracket supplied, or positioned on a table or any other flat surface using a purpose-designed support. www.legrand.co.uk/bticino

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EDIT focus nov16_PSI_mar15 25/10/2016 14:36 Page 2

PRODUCT FOCUS: ENTRY SYSTEMS

Entry with ‘swipe’ and ‘zoom’

MxDisplay+ is a wall-mountable Building Automation Server with touchscreen display, incorporating WiFi and RFID functionality. From this central glass console, installers can add and configure all Mobotix devices. Multiple MxDisplay+'s can be wirelessly connected, each being powered via PoE. MxDisplay+ can be operated using swipe and zoom gesture control, just like a smart phone.

With a few swipes, the user can see an overview of several cameras, retrieve the latest video messages or create a new access transponder card for a visitor. MxDisplay+ fits into the frames and housing of the door station modules and the FlatMount Frame. www.mobotix.com

Networked based intercom

Aiphone’s IX is an IP network based intercom system which provides communication with an infinite number of doors and is designed to interact with other IP devices and security systems.

The IX system offers video entry security, internal communication, emergency stations and multicast paging. All of these functions can be implemented between remote locations over large areas and distances, making IX an ideal solution for any type of application involving multiple locations.

IX has been designed to provide users with a flexible, scalable communication and security system which offers the opportunity to mix and match a large number of door and master stations to match specific project requirements. www.aiphone.co.uk

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EDIT focus nov16_PSI_mar15 25/10/2016 14:39 Page 3

Intercom kits allow remote answering GSM PRO intercoms from Videx are available in kit form or as part of the 4000 Series modular door entry system for single call button applications up to 50 apartments all with the facility to divert to three additional numbers if the first is busy or unanswered.

The intercom enables people to answer calls to their front door or gate from their mobile phone or land line so they never have to miss an important visitor and are made aware of who has visited even when they are not there. The systems provide spoken call progress information so that the visitor is informed how the call is progressing. Four call progress LEDs also offer the visitor a visual indication of the call’s status. Programming is carried out via SMS messaging or using the micro USB connection and PC software. The intercoms also include an exit button input, auxiliary inputs and outputs and a dry contact relay. Kits are also supplied with a surface or flush housing, antenna and 2A power supply unit. www.videx-security.com

The next generation door entry solution

The next generation of Paxton’s Net2 Entry door entry solutions is available with designs in anthracite grey and the vandal resistant panel in stainless steel in flush mount, surface mount and rain hood variants.

With pan/tilt functionality to capture an angled view another upgrade to the system is grouping, which enables partitioning of sites, buildings and floor levels. This is ideal for sites ranging from multi-tenanted buildings, such as office or apartment blocks, to gated communities. Another feature is third party SIP compatibility - RFC2833 DTMF protocol means Net2 Entry is SIP compatible with third party products to meet a range of customer requests.

Net2 Entry works standalone or alongside Net2 access control, combining door entry with key features of Net2. It is a scalable solution, allowing expansion of up to a hundred panels and a thousand monitors. www.paxton.co.uk

NOTE: All technical specifications listed are provided by manufacturers www.psimagazine.co.uk

Connections Hello again, In October we saw yet again another major outage this time on the Redcare Secure platform which yet again brought havoc to the ARC’s, installers and customers.

20 years ago single path failures on Redcare Classic became a major issue because of the failure of BT telephone lines. The failures, albeit on a property by property basis, caused high false alarm rates that were dispatched to the police.

The answer? Dual path signalling in conjunction with confirmed alarms and CSL DualCom took the moral high ground in reducing communication failures, the rest is history.

However, 20 years on and the industry is plagued by single PSTN path failures that form part of a confirmation group of signals and more importantly plagued by catastrophic outages on signalling networks, or in particular the radio networks.

It feels a bit like Groundhog Day for those of us that have been in the industry for over 40 years. This time the answer appears to be Smart Dual Radio which improves on Radio/PSTN solutions by giving you alarm transmission and UDL over either path. Each path includes its own Radio module, SIM, antenna and connectivity. Both paths a fully managed using WebWay’s platform and the world leaders in IoT provisioning, Cisco Jasper.

The WebWay Smart range of Dual Path Signalling solutions has a new 100% wireless option. Smart Dual Radio is the perfect upgrade for Grade 2 and 3 Radio/PSTN installations – the first to eliminate call costs and phone charges in a Dual Path solution. Smart Dual Radio is very easy to install and is not affected by Next Generation Networks, shared lines, changes to provider, customer interference, REN values or PABX’s.

So here we go again with the next generation of signalling which allows only confirmed communication failures to be passed to the ARC, rather than single path failures and with no dependence on PSTN lines. Triple way signalling to include IP must surely be on the agenda in the very near future enabling an installer to connect the IP after the system is commissioned and when the connectivity has been provided by the telecom company.

Keep an eye out for our e flyers on product awareness and training days for the new WebWay Smart Dual Radio solutions, which will be held at our ARC’s in the New Year.

In the meanwhile details are available from SMS or NMS or indeed direct from WebWay. Bye for now

EDIT focus nov16_PSI_mar15 25/10/2016 14:41 Page 4

PRODUCT FOCUS: ENTRY SYSTEMS

Expandable wireless video system

The iVision+ wireless system from Optex Europe comprises a wireless handheld unit with LCD monitor and a wireless doorbell/camera unit with over 100 meters (330ft) transmission range, line of sight. The handheld units can be housed within a wall mountable charging cradle.

A feature of the system is the ability to see who’s at the door and to record images of who called. The new technology contains a micro-USB port PC connection which gives property users the ability to download and view images taken automatically from the inbuilt 2.4inch LCD monitor.

By using an additional gateway unit, an installer can connect the intercom system to the electronic door, such that the iVISION+ handheld unit can be then used as door release. iVISION+ can be extended to a system accommodating two door units and four handsets. The door units operate within a temperature range of -20 to +40 degrees centigrade and have a 12-month battery life expectancy. Although wireless, they can be hard wired if required. For a review of this system see PSI October 2015. www.optex-europe.com

IP access control without networking knowledge InfinitePlay is a 100% IP based plug and play system that doesn’t require sophisticated networking knowledge, ensuring all security installers and electrical contractors can readily fit it as a new standalone system or add it to an existing IP based door entry system for a cost-effective extension option.

Key components to the system include a wall mounted 7” touchscreen LCD monitor built on the Android operating system and a choice of vandal resistant entry panels with a variety of finishes. The keypad comes with a 5 megapixel camera while noise cancelling technology built into the microphone to ensure background noise in kept to a minimum.

Of specific interest to installers, InfinitePlay uses existing IP network infrastructure, CAT5 cable and RJ45 connectors for a potential reduction in cabling costs. www.stanleysecurityproducts.com

www.psimagazine.co.uk

Project1_Layout 1 25/10/2016 14:43 Page 1

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EDIT Update sep16_PSI_mar15 24/10/2016 14:12 Page 1

PRODUCT UPDATE

Facial biometric surveillance system to identify individuals

Tyco Security Products has introduced facial biometrics within VideoEdge video surveillance systems for detection and verification of individuals.

With Face Detection analytics, operators can be proactively notified that the surveillance system has detected a person of interest. This technology can be useful in protecting stock and assets by alerting security to potential risks much sooner than normal, to increasing customer retention by alerting the store manager to greet an important customer entering the store. www.tycosecurityproducts.com

Preloaded for out-of-the-box installation

People counting and heatmap cameras The technology partnership between Hanwha Techwin Europe and Facit has led to the launch of new Wisenet Heatmap and People Counting cameras. Each camera is supplied with a pre-loaded Facit Application that can be put to work out of the box.

The Wisenet SNV-6013/FHM Heatmap camera is able to provide real-time information about customer in-store behaviour. It does so by displaying hotspots within a store to indicate customer buying patterns, including dwell times. A time-lapse feature adds to the cameraâ&#x20AC;&#x2122;s ability to provide business intelligence, such as identifying any areas of a store where there might be low activity in order to assist with product placement decisions.

The Wisenet SND-6084/FPC bi-directional people counting camera (above) offer retailers the opportunity to measure store efficiency between footfall and actual sales. They also identify the busiest days, times and seasons, helping manage peaks and troughs of customer flow at checkouts. www.hanwha-security.eu

Mobile app for mobile CCTV applications

Axis S20 appliances are preloaded with the Axis Camera Station 5 video management software and preconfigured for use out-ofthe-box. To further simplify installation the new all-in one recorders include a manageable switch that automatically detects all Axis devices in the system. This reduces time needed for installation and setup. In addition, the current Axis S10 Series is upgraded to meet the demand for additional storage.

The series features storage, VMS and managed Power over Ethernet (PoE) switch all in one box. It also includes support for 4K Ultra HD. The new Axis S20 Series offer a video surveillance system for up to 24 channels where only the cameras and monitor needs to be added.

Axis Camera Station S20 Appliance Series are planned to be available in Q3 2016 through distribution channels. www.axis.com

www.psimagazine.co.uk

Revader Security has launched a smartphone app which allows security operators to control the operation of redeployable CCTV systems from any location.

The remote power control system enables users to power redeployable security systems on and off from a mobile phone. The app connects each mobile phone to multiple redeployable devices and allows them to be controlled independently. This capability offers flexibility to CCTV operators, who can place the devices in situ long before a pre-determined event, and delivers power savings by ensuring that battery life is not wasted before and after the activity in question.

The viewing period can therefore be many weeks, and potentially longer, with the aid of alternative power sources.

The mobile app utilises the GSM mobile network to send and receive text messages which act as instructions to redeployable CCTV systems. This means that operators can activate and deactivate the units without needing a 3G/4G data signal. www.revader.com

NOTE: All technical specifications listed are provided by manufacturers 65

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EDIT application Nov16_000_PSI_mar15 24/10/2016 12:09 Page 1

APPLICATION

Security distributor protects new premises

When disctributor DVS moved to new premises, it chose outdoor Redwall detectors and infrared beams from Optex to protect the perimeter and approach of its warehouse and offices.

The system chosen to protect the new facility has two principal purposes: firstly, to secure the property, staff and stock; secondly, as a way of demonstrating the use of the intrusion detection system to potential clients in a new demonstration room.

“Our new large premises include open spaces and open access from public areas into the private space, so we had to choose technology that would prove not only to be reliable and robust, but was easy to setup and provide the cover for the layout,” says David Davies, Technical Sales Manager, DVS. The detectors chosen included five outdoor IP Redwall PIRs (SIP4010-IP units) installed on the front of the building situated on a CCTV tower, covering the building’s approach and securing the car parking area. Since the sensors are PoE compliant, cabling was simplified, cutting down on installation and power costs.

The side and rear of the building are protected by Optex beam towers that form a virtual perimeter. These were specified to accommodate the wildlife and environment; trees and shrubbery surround the premises.

The detectors are integrated with Hikvision cameras, triggering preset positions and the CCTV system is monitored outside opening hours by a remote alarm receiving centre.

Fire management and more at the Humber Bridge The Humber Bridge is a 2,220m single span suspension bridge which, when it opened in June 1981 was the longest in the world. The bridge contains a complex infrastructure that is primarily housed in the two towers. Its Maintenance Manager, John Williams, explains, “These substations contain a plethora of mechanical and electrical plant and machinery, which are relied upon for the Humber Bridge’s operation.”

Within these areas there is a need for fire detection and Beverley based Fire Protection Supplies has provided solutions to the Humber Bridge for a number of years. Trevor Campbell, the company’s Director, states, “John contacted us to discuss upgrading the fire detection control panels and graphics system at the Humber Bridge, which involved installing ZX products and the Visualeyez Graphics Workstation from Morley-IAS by Honeywell.”

Seven panels were replaced overall and these are sited in a variety of locations including the administration offices, where a central control room that contains all the servers and IT related technology is used to ensure that everything is running smoothly. Here the ZX5Se panels were installed, while at the other plant areas across the Humber Bridge saw a combination of ZX1Se and ZX2Se products used.

The panels have been configured to report back to a new Visualeyez Graphics Workstation. In addition to the basic function of displaying alarms at a central location, the system also offers the ability to record and analyse both alarms and nonalarm events. This provides the building’s engineers or management with the tools they need to analyse alarms, faults, review events, assess problems and plan their maintenance and false alarm prevention strategies.

www.psimagazine.co.uk

“Visualeyez has provided the Humber Bridge with more than just an alarm monitoring package,” comments Trevor Campbell, “We have configured it so that it operates as a building management system, so the plant rooms are monitored via I/O devices and can send alerts about any issues affecting the equipment. It also has an events page that can generate an automatic report about any situation and can also control, start and test the system remotely, as well as switching on cameras to provide images of a location where an alarm has been activated. To enhance security, access doors and hatches have been fitted with sensors, so if an engineer is on-site, every time a door is opened a security warning is generated that provides a full audit trail of his or her activities.”

It was decided that it would be beneficial to have two monitors within the central control room. To achieve this Fire Protection Supplies fitted a multimedia splitter over Category 5e twisted pair copper data cable, which now enables the two monitors to see the same Visualeyez system. To enable future expansion, the Visualeyez software supports 16 panels and can be upgraded to extend the software’s capabilities.

67

EDIT application Nov16_000_PSI_mar15 24/10/2016 12:10 Page 2

APPLICATION

EN 54 compliant fire alarm system at residential scheme Barratt London’s riverside regeneration scheme in Fulham has specified the EN 54 compliant WES+ wireless fire alarm system for round the clock coverage across the large residential development on the side of the River Thames.

The WES+ system was specified by the health and safety team at Barratt London to ensure the safety of personnel working on site, residents in nearby buildings and those homeowners that have moved into the initial phase of 219 new homes.

Comprising 30 automatic smoke and heat detection units and five manual call points, plus GSM base station, the WES+ system provides a complete grid network of coverage across the 8.25 acre site.

The smoke and heat detectors act as an early warning of a fire event during the working day and also ensure that the site remains protected out of hours. Personnel working on site can also activate any of the manual call points within the WES+ network.

Robust access control system for Newcastle students

68

If just one of the automatic or manual call points is activated it instantly triggers the entire network, allowing personnel to evacuate site quickly and efficiently.

Barratt London choose to add a GSM base station into its WES+ system. This allows the company’s security and monitoring personnel to receive a text alert if a fire alarm is triggered.

The base station also provides system reporting and configuration functionality. For example, when an alarm is activated, the base station allows personnel at Barratt London to identify which unit has been triggered. Other features include the ability to trigger a systemwide silent test, minimising on-site disruption.

Both the call points and base station have a minimum three-year battery life in normal use, keeping replacement costs and waste to a minimum. The WES+ system has no trailing wires and is easy to set up.

“Barratt London has been very proactive as a business in specifying an EN 54 compliant wireless fire alarm system,” said Paul Henson, Sales and Marketing Director at Ramtech Electronics. “The only sure way of knowing if a fire alarm system is fully compliant with EN 54 is to ask for a Declaration of Performance certificate.

This will show if each and every unit in the system has been tested to the relevant standard, which they should have been.”

Videx has won the contract to provide a robust access control solution to a new student accommodation development in Newcastleupon-Tyne.

The development, which will welcome its first residents this term, will provide 123 student flats in Clavering Place, a prime location in the centre of Newcastle for those choosing to study and live in the city.

Talking about the project, Steve Natton, Projects Manager at Videx, said: “In partnership with our installation partner, SMT Electrical, we have installed our VX2200 digital door entry system to ensure the safety and security of students but also allow easy and convenient access. All of the client’s requirements were met and their objectives achieved with the new door entry installation.”

The scheme has been designed by Newcastle based Intersect Architects and will provide larger than average rooms in a mix of selfcontained studio units and en-suite bedrooms in cluster flats, with a range of amenity space including a large communal lounge, study room, television room and gym.

www.psimagazine.co.uk

EDIT application Nov16_000_PSI_mar15 24/10/2016 18:19 Page 3

Old school goes new school with improved access control system

The John Roan School is a secondary comprehensive in Greenwich, south-east London and is one of the oldest state schools in the country. With a new building at Westcombe Park, and a redeveloped facility at Maze Hill, John Roan required an improved and upgraded access control solution.

The School contracted Ideal Security to provide a solution that would enable the school security administrators to manage and control the movement of people across the school grounds. The students at the school had got into the habit of sharing access tokens and PIN numbers, in order to take advantage of restricted areas on the premises. John Roan required a solution that would prevent this practice continuing.

Russell Webb, of Ideal Security (Kent), recommended integrating the school’s existing Net2 system from Paxton with BioConnect’s identity management platform, to provide a simple end-to-end system for the school security administrators.

The installation of 31 BioLite Net Readers was initially used to manage the movement of the 300 members of staff across the two school sites. With the completed BioConnect and Net2 software integration, the new system is now fully operational, managing the flow of over 1,600 students and the 300 staff across the school grounds.

The multi-factor authentication required by the BioLite Net readers; PIN, fingerprint, and token, enabled the users to continue using their existing PINs and tokens, with the additional level of security and peace of mind from the biometric authentication. The new system provides a record of who is on site, preventing any unauthorised persons from gaining access to restricted areas or from using a borrowed token. Utilising the existing means of identification, whilst integrating with the new readers has meant disruption to the staff and students was kept to a minimum.

The simplicity of the Net2 software integration with the BioConnect platform meant that John Roan has been able to roll the new system out to more users than anticipated, in a short period of time.

Russell said: “The John Roan School admin loved Net2 for its simplicity and flexibility both for reporting and integration options”. The Net2 and BioConnect platform integration has capitalised on the simplicity that Net2 is known for, to deliver a much improved solution and, most importantly for the John Roan School, a simple administration tool.

www.psimagazine.co.uk

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EDIT application Nov16_000_PSI_mar15 24/10/2016 18:19 Page 4

APPLICATION

HDCVI camera solution saves costs at Toledo Cathdral

The Toledo Cathedral in Spain is one of the three 13th-century High Gothic cathedrals. In the control centre of the Cathedral, through Dahua cameras, administrators now have full-aspect monitoring of each area as well as the tapestry museum facilities.

A hybrid HDCVI and IP solution was chosen to provide Toledo Cathedral security management with the required image quality. Besides the basic functions of recording and real time live view, the system has built in heat detection, magnetic detection, intruder and fire detection functions. Dahua security solution provided technical support to the integration with the rest of the security systems in the Cathedral, such as Agora’s PSIM. 5 Megapixels IP cameras and 2 Megapixel HDCVI cameras were deployed. The same coaxial cable from the previous analogue CCTV system was re-used to install the HDCVI cameras, saving costs on cabling work and reducing the risk of damaging the historical structure.

With the help of Dahua customised installation support, cameras are tactically positioned to make it unnoticed by churchgoers and tourists. At the same time, the control centre has monitoring of every corner to stay in control and help adopt corresponding measures to different incidents.

Oakham increases surveillance network speed

Siklu was selected by Oakham Council to provide the wireless connectivity solution that ensures uninterrupted streaming for the new town-wide, high-definition surveillance system.

The town of Oakham, located in Rutland, required an infrastructure that could accommodate the bandwidth of the town’s new capacityheavy video surveillance system that includes several HD video surveillance cameras strategically positioned around the town centre. With assistance from system integrators Trellisworks and Quadrant Security Group, the Oakham Council chose Siklu’s EtherHaul-500TX millimeter wave radio for aggregation of camera data that is transmitted to the video management system and NVRs. “A standard 5GHz frequency wireless link is no longer sufficient for moving the bandwidth-heavy data generated by several high definition cameras across a wireless network like Oakham’s,” said Nick Metcalfe, Technical Sales of Trellisworks. “For Oakham, the high-capacity 60GHz Siklu solution was critical to the

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success of the new surveillance network because it provides the speed and reliability needed at a much lower cost than renting a telco fibre connection, and with an installation time of only 30 minutes.”

The Siklu link used by the town connects a range of Axis and Redvision cameras with a video management system and several network video recorders from Milestone, which together have been deployed throughout Oakham to monitor street level activities and the town’s council facilities. Oakham’s Siklu solution maintains interference-free carrier-grade 99.999% availability and town officials anticipate a complete ROI for the Siklu solution within the next two to three years.

“It is gratifying for Siklu to provide an easilydeployed solution for towns such as Oakham that seek the security afforded by HD quality video surveillance, but for whom the availability or cost of fibre is prohibitive,” said Zeev Farkash, VP of Global Sales at Siklu.

www.psimagazine.co.uk

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Technical Support / Help Desk Coordinator – Kent Our Ref: C502775 Salary: £25,000 to £28,000 We are looking to add a new member to their Technical Support Help Desk team.

Based in Kent, you will be responsible for providing a high level of technical support to customers, dealing with telephone support and assistance on all matters related to system configuration and associated company products. You will also be required to proof test all new products / systems prior to market release.

Key Requirements: • Previous experience within a similar technical / support role • Proficiency in Microsoft Word, Excel, Email and Access database • Ability to work well under pressure, both individually and as part of a team • Excellent attention to detail • Knowledge / experience working within the Fire industry would be advantageous.

Offering in return: • Competitive salary £25,000 to £28,000 • Pension scheme • Additional company benefits Please contact Alan McFadden for further information on 01509 615292

Fire and Security Service Engineer – Edinburgh Our Ref: C502807 Salary: £25,000 to £30,000 We are recruiting on behalf of a leading national Fire & Security company who are looking for an experienced Fire and Security Engineer to join their team where they will be responsible for the service and fault findings of Fire & Security systems in Edinburgh.

Requirements: • Proven experience working on Fire Alarm, CCTV, Intruder Alarms and Access Control systems • Fire & Security Apprenticeship (or equivalent) • Health & Safety training • Educated to GCSE Level minimum • City & Guilds Part 3 (Electrical Installation 2360) or equivalent qualification (desirable) Offering in return: • Competitive salary up to £30,000 • Pension • Healthcare • Overtime To apply, please contact Greig Johnston for further information on 01509 615292.

Fire and Security Engineer – Belfast Our Ref: C502712 Salary: up to £26,000

Security Engineer – Greater London Our Ref: C502760 Salary: £26,000 to £32,000

We are recruiting on behalf of a leading national Fire & Security company who are looking for an experienced Fire and Security Engineer to join their team where they will be responsible for the Planned Preventative Maintenance (PPM), Reactive Maintenance and additional works on Fire & Security systems in Belfast.

We are working on behalf of a well established security company who are looking to add an experienced Security Engineer to their team where they will be responsible for the service, maintenance and installation of CCTV, Intruder Alarm, Door Entry and Access Control systems in Greater London.

Requirements:

Requirements:

• Proven experience working on Fire Alarm, CCTV and Access Control systems • Fire & Security Apprenticeship (or equivalent) • Health & Safety training • Educated to GCSE Level minimum • City & Guilds Part 3 (Electrical Installation 2360) or equivalent qualification (desirable) Offering in return: • Competitive salary • Pension • Healthcare • Death in service

• Proven service engineering experience on Security systems (as listed above) • 17th Edition wiring certification • Electrical / Alarm certification • Full UK drivers licence • Highly motivated and organised individual, with experience working in a fast paced environment Offering in return: • Competitive salary £26,000 to £32000 • Van • OTE • On call (+ £150 standby per week and overtime)

So if you have BFPSA, FIA or BS5839 Training, previous experience in the fire and security industry, and are looking for a new position in Belfast then please get in touch.

This is a great opportunity to enhance your technical abilities with a progressive and forward thinking company.

To apply, please contact Greig Johnston for further information on 01509 615292.

Security Engineering Supervisor – Greater Manchester Our Ref: C502773 Salary: £35,000 to £45,000 We have an excellent opportunity for an experienced Security Engineering Supervisor to join a growing engineering and construction company. Based in Greater Manchester, you will be responsible for supervising a team of Security Engineers, allocating works, and ensuring that the service and maintenance of Security systems are carried out in accordance with relevant standards and company guidelines.

Requirements: • Previous supervisory experience • Proven engineering experience working on Security systems including CCTV (IP), Access Control and Intruder Alarms.

• Flexible, willing to work away from home for prolonged periods of times • Knowledge/experience of Samsung, Avigilon, ACT, Galaxy, Texecom, Scantronic systems would be advantageous Offering in return: • Competitive salary £35,000 to £45,000 • Company vehicle • Additional company benefits So if you’re an experienced Engineer with previous supervisory experience, then please contact Feargus Haston on 01509 615292.

Please contact Greig Johnston for more information on 01509 615292

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ADI ARE A LEADING GLOBAL DISTRIBUTOR OF SECURITY PRODUCTS OFFERING COMPLETE SOLUTIONS FOR ANY INSTALLATION.

ADI GLOBAL DISTRIBUTION SPECIALISTS IN HD CCTV

MaxxOne Unit A10 Pear Mill, Lower Bredbury, Stockport. SK6 2BP Tel +44 (0)161 430 3849 www.maxxone.com

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PANASONIC SYSTEM COMMUNICATIONS COMPANY EUROPE Panasonic House, Willoughby Road Bracknell, Berkshire RG12 8FP UK Tel: 0207 0226530 Email: info@business.panasonic.co.uk

MAYFLEX Excel House, Junction Six Industrial Park, Electric Avenue, Birmingham B6 7JJ

Tel: 0800 881 5199 Email: securitysales@mayflex.com Web: www.mayflex.com

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THE UK’S MOST SUCCESSFUL DISTRIBUTOR OF IP, CCTV, ACCESS CONTROL AND INTRUDER DETECTION SOLUTIONS

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SESYS LTD High resolution ATEX certified cameras, rapid deployment cameras and fixed IP CCTV surveillance solutions available with wired or wireless communications.

1 Rotherbrook Court, Bedford Road, Petersfield, Hampshire, GU32 3QG Tel +44 (0) 1730 230530 Fax +44 (0) 1730 262333 Email: info@sesys.co.uk www.sesys.co.uk

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CCTV SPECIALISTS

UK LEADERS IN BIG BRAND CCTV DISTRIBUTION

PLETTAC SECURITY LTD

SATSECURE

Unit 39 Sir Frank Whittle Business Centre, Great Central Way, Rugby, Warwickshire CV21 3XH Tel: 01788 567811 Fax: 01788 544 549 Email: jackie@plettac.co.uk www.plettac.co.uk

Hikivision & MaxxOne (logos) Authorised Dealer Unit A10 Pear Mill, Lower Bredbury, Stockport. SK6 2BP Tel +44 (0)161 430 3849 www.satsecure.uk

www.insight-security.com Tel: +44 (0)1273 475500

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EMPLOYMENT

INTEGRATED SECURITY SOLUTIONS

INNER RANGE EUROPE LTD FIRE AND SECURITY INDUSTRY RECRUITMENT

SECURITY VACANCIES www.securityvacancies.com Telephone: 01420 525260

Units 10 - 11, Theale Lakes Business Park, Moulden Way, Sulhampstead, Reading, Berkshire RG74GB, United Kingdom Tel: +44(0) 845 470 5000 Fax: +44(0) 845 470 5001 Email: ireurope@innerrange.co.uk www.innerrange.com

SECURITY PRODUCTS AND INTEGRATED SOLUTIONS

TYCO SECURITY PRODUCTS

IDENTIFICATION

Heathrow Boulevard 3, 282 Bath Road, Sipson, West Drayton. UB7 0DQ / UK Tel: +44 (0)20 8750 5660 www.tycosecurityproducts.com

PERIMETER PROTECTION ADVANCED PRESENCE DETECTION AND SECURITY LIGHTING SYSTEMS

GJD MANUFACTURING LTD

COMPLETE SOLUTIONS FOR IDENTIFICATION

DATABAC GROUP LIMITED 1 The Ashway Centre, Elm Crescent, Kingston upon Thames, Surrey KT2 6HH Tel: +44 (0)20 8546 9826 Fax:+44 (0)20 8547 1026 enquiries@databac.com

INDUSTRY ORGANISATIONS

Unit 2 Birch Business Park, Whittle Lane, Heywood, OL10 2SX Tel: + 44 (0) 1706 363998 Fax: + 44 (0) 1706 363991 Email: info@gjd.co.uk www.gjd.co.uk

PERIMETER PROTECTION

GPS PERIMETER SYSTEMS LTD 14 Low Farm Place, Moulton Park Northampton, NN3 6HY UK Tel: +44(0)1604 648344 Fax: +44(0)1604 646097 E-mail: info@gpsperimeter.co.uk Web site: www.gpsperimeter.co.uk

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PYRONIX LIMITED INTRUSION DETECTION AND PERIMETER PROTECTION

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CASTLE

CSL

Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire, S66 8QY TEL +44 (0) 1709 700 100 FAX +44 (0) 1709 701 042

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EATON Eaton is one of the world’s leading manufacturers of security equipment its Scantronic and Menvier product lines are suitable for all types of commercial and residential installations.

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ONLINE SECURITY SUPERMARKET

SECURITY SYSTEMS

EBUYELECTRICAL.COM

VICON INDUSTRIES LTD.

Lincoln House, Malcolm Street Derby DE23 8LT Tel: 0871 208 1187 www.ebuyelectrical.com

Brunel Way, Fareham Hampshire, PO15 5TX United Kingdom www.vicon.com

www.insight-security.com Tel: +44 (0)1273 475500

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APPOINTMENTS

APPOINTMENTS Steve Dunning Pro-Vision Distribution has appointed Steve Dunning as Area Sales Manager for the North of England.

Steve brings with him over 15 years of experience in the security industry, from both the manufacturing and the distribution sectors.

Prior to joining Pro-Vision Steve had over ten years with CBC (Europe) where he was instrumental in securing the supply and specification of CCTV equipment for a variety of projects. In addition to Steve’s time with CBC (Europe) he had seven years in the distribution channel with Gardiners Security Distribution.

Brian Laney

ISD Tech has appointed Brian Laney to the position of Commercial Operations Manager.

Brian will be responsible for overseeing installation, commissioning, maintenance and monitoring for new and on-going projects as well as managing key existing accounts and small works. He will lead ISD Tech’s engineering and service department taking on a range of staff management disciplines as well as executive profit and loss responsibility.

Brian brings with him twenty years’ security industry experience from a range of operational roles, first starting his security career as an installation engineer and progressing through the ranks to senior management roles. With a strong technical background, he has a deep knowledge of surveillance, access and intruder systems as well as monitoring services.

www.psimagazine.co.uk

Pete Webb

Midwich has announced that Pete Webb has moved internally to join the Security Sales Team. Pete has been with Midwich since 2000 in a variety of roles across the business, including print, proAV, custom install, retail & e-tail.

Midwich distributes IP, HDCVI, AHD, analogue and network solutions with technical expertise and personal service, tailored to each customer’s requirements. The synergy between security surveillance technology and the audio visual market place has never been closer and with the current surveillance market in the UK worth over £500m, it is an exciting time to be involved in the convergence of these two well established markets.

Steve Klapiscak & John Reid IDIS has announced the appointment of Steve Klapiscak to the position of Regional Sales Manager with John Reid taking on the role of Business Development Manager with both reporting to Jamie Barnfield, Senior Sales Manager of IDIS Europe.

With a proven track record of exceeding revenue goals, Steve brings with him over ten years’ security industry experience encompassing sales, customer service and channel development with specialist expertise in networked video surveillance.He has held various sales positions at Sony Europe with his most recent tenure at Canon where he was responsible for external sales and channel development.

Consistently over-achieving targets, John has held sales positions at ADT Fire and Security, Norbain SD, Siemens and most recently Mayflex, building up close to twenty years’ security industry experience. He has a wealth of knowledge across a multi-faceted range of security disciplines including IP surveillance, access control as well as IT infrastructure.

Aaron Plant

Intergrated Security Manufacturing (ISM) has appointed Aaron Plant as Business Development Manager.

He joins ISM with more than 25-years’ experience in the security industry, including spells at Quadrant Security Group and Ingersoll Rand Security Technologies.

Aaron believes that his technical knowledge, harnessed from many years working as a technical and field engineer before moving into sales, will support a better promotion and understanding of ISM’s PSIM solution, Genesys.

Stephen Smith, Managing Director of ISM, says Aaron’s considerable experience working with end-users will be a significant advantage: “Aaron has proven experience of large capital projects involving multidiscipline solutions where security is a critical factor,” he explains. “His appointment will enable us to develop our business in key target sectors including prisons and critical infrastructure projects where he already has significant experience.”

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