PSI October 2016 by Western Business Media Limited

October 2016 – £4.00

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Professional Security Installer

NETWORKING Are there too many connected devices?

PRODUCT TESTS Wavestore P-Series NVR Marxman Standard

FIRE SAFETY Get the measure of VADs

EDITOR’S CHOICE A look at the best new products

THE BIG SQUEEZE How compression aids storage

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SKYHAWK

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Contents p3_000_PSI_sep11 27/09/2016 11:30 Page 2

October 2016 – £4.00

October 2016 www.psimagazine.co.uk

@SecurityDrum

www.psimagazine.co.uk

Professional Security Installer

5 Editorial The number of devices that are network enabled is growing daily, even though the requirement isn’t really obvious. Is it just a novelty that raises brand awareness or a long-term solution?

6 Industry news News and events from the security and fire industries

NETWORKING Are there too many connected devices?

PRODUCT TESTS Wavestore P-Series NVR Marxman Standard

FIRE SAFETY Get the measure of VADs

11 Appointments We meet some of this month’s security industry movers and shakers

12 TESTED - Wavestore P-Series NVR The new NVR from Wavestore is put through its paces by an independent reviewer

16 TESTED - Marxman Standard The successful Dragons’ Den tool for the tradesman is reviewed

18 Editor’s Choice The pick of the latest security products

21 Installer training This month PSI visits the Banham Academy in London for a look around the facility and to discuss bringing in a new generation of installers

25 The PSI Panel Following the news that Amazon is launching a host of always-on push buttons for easy ordering goods, we ask if the number of connected items in a home is a risk to the network and the security systems on it

31 Compression and video With the resolution of cameras continuing to climb, developments in compression techniques is required to aid infrastructures with the additional data

38 Off the wall CCTV cameras don’t just capture criminals in the act. Sometimes unusual events are recorded

39 Meet the installer We chat to Alan Wheelans of Border Safeguard about the industry, customers and recruitment

45 Got the measure of VADs?

THE BIG SQUEEZE

EDITOR’S CHOICE A look at the best new products

How compression aids storage

The big squeeze Despite all of the advances in CCTV camera technology it is fair to say that without video compression the ability to run HD images over a network would not be nearly so slick as it currently is

CONTACTS

EDITOR Andy Clutton Tel: 020 8295 8308 E-mail: andy.clutton@psimagazine.co.uk Twitter: @SecurityDrum DESIGN & PRODUCTION Matt Jarvis Tel: 020 8295 8310 Fax: 0870 4292015 E-mail: matt.jarvis@proactivpubs.co.uk ADVERTISEMENT DIRECTOR David Lewis Tel: 020 8295 8309 Fax: 01322 292295 E-mail: david.lewis@proactivpubs.co.uk

The need to alert people with hearing impairment is a vital part of fire safety today

DISPLAY ADVERTISING Paul Amura Tel: 020 8295 8307 Fax: 01322 292295 E-mail: paul.amura@proactivpubs.co.uk

48 Product Focus - 4K cameras

ADMINISTRATION Tracey Beale Tel: 020 8295 8306 Fax: 01322 292295 E-mail: tracey.beale@proactivpubs.co.uk

A round-up of some of the latest UHD/4K cameras on the market

52 The PSi Directory Your guide to vendors and service providers

www.psimagazine.co.uk

MANAGING DIRECTOR Mark Quittenton CHAIRMAN Larry O’Leary

PSi QR Codes

For ease of access, some of the items in PSi carry QR codes. Simply scan with your phone to visit relevant websites. Security-based editorial contributions to PSI are welcomed, and the Editor reserves the right to alter or abridge text prior to publication. The views expressed in PSI are not necessarily those of the publishers. Editorial and Advertisement Office PRO-ACTIV PUBLICATIONS LTD PO BOX 332 DARTFORD DA1 9FF © Pro-Activ Publications Ltd 2016 All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the publisher. ISSN: 1360-6476 PSI is currently available for an annual subscription rate of £48.00 (UK only)

EDIT leader oct16_000_PSI_apr15 27/09/2016 10:37 Page 1

Photo quality graphic inserts Available directly from Texecom, these photo quality custom designed graphic inserts replace traditional screen printing, enhancing quality and removing the need for installers and distributors alike to stock expensive custom screen printed covers. For more info visit: www.texe.com

Texecom products are designed and manufactured in the UK

EDIT leader oct16_000_PSI_apr15 27/09/2016 10:37 Page 2

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EDITORIAL

3 easy steps to start ordering your graphic inserts online:

Dash for cash

1. Become a registered installer at www.texe.com 2. Email your preferred artwork to branding@texe.com 3. Once your artwork has been approved you can start ordering your customised graphic inserts via the Texecom website

Innovation is a wonderful thing as long as it is seen to be solving a genuine problem in a new way or enabling the user to achieve new results. What we don’t need is innovation that can cause problems

www.texe.com Sales: +44 (0)1706 220460

here’s nothing like a new invention - it’s why we sit glued to Dragons’ Den or follow Kickstarter campaigns to experience new products that help solve everyday problems and generally make our lives a whole lot better. It’s even more exciting when a development is only the start of a new beginning in terms of the capabilities of its audience. For example, my daughter is currently studying the history of electricity; how amazing it must have been to see the bulbs lighting up for the first time and then following the rapid launch of new systems powered by the new technology. Houses were no longer cold and dark and then inventions from refrigeration and vacuum cleaners through to televisions and computers all came along due to the foundation innovation of electricity. We still see innovations today and if you asked me to name the last big one I’d say it was probably Wi-Fi. In the last few years the size of the wirelessly connected technology has got smaller while the distances they can be from antennae have increased. What’s more, it seems that today everything has a Wi-Fi capability to it leading us to the Internet of Things (IoT) trend that is seeing manufacturers of all types of electronics from kettles to freezers featuring wireless connectivity. Which on one hand is great but on the other hand leads us to ponder its security. We’re all familiar with the term ‘hacked’ and there are plenty of us that have, at some stage, been the victim of someone else jumping onto a network without our permission. This is why those in the security industry are concerned about the widespread use of wireless security systems that are not properly secured - and in the main it seems that manufacturers have done their bit in making the technology secure, but what about everything else in the building affecting the network? This year Amazon launched its Dash service, a host of wireless buttons that you place around the home allowing you to instantly order items such as toilet rolls, washing powder and even condoms instantly with the touch of a button. While having a button next to your bed that allows you to order protection in bulk might be a good thing for your ego (although new partners may be a little concerned) it might also be opening up new points of access to your network and any devices on it, even more so if you have a collection of such buttons around the house. Sometimes you have to wonder if you’re looking at a development that doesn’t really add any value to life other than novelty. This month our Panel looks at the always-on systems risks and what installers should be aware of when it comes to wireless technology. And if you’re desperate to see a great invention, check out our review of the Marxman pen in this edition - a success on Dragons’ Den earlier this year. Andy Clutton EDITOR 5

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INDUSTRY NEWS Government approves apprentice assessment plan

In brief Paxton has announced the integration of its networked access control system, Net2, with Milestone Systems’ newest video management software (VMS). Pro-Vision Distribution has signed an agreement to supply and support the full portfolio of equipment from FLIR Systems. The FLIR solutions covers consumers, small and mid-sized businesses, enterprise, and large infrastructure segment customers. Kings Security has successfully attained a Europe-wide trade mark for its real time, online security intelligence tool, Kings Intelligence Service (KIS).

The government has approved the Assessment Plan for the Fire, Emergency and Security Systems Apprenticeship. The Plan sets out how fire, emergency and security systems apprentices will be assessed, and details the apprenticeship’s synoptic end point assessment, which will be taken by the apprentice in the final three months of their apprenticeship. Pat Allen, Director of Abel Alarm and lead employer on the Fire, Emergency and Security Systems Trailblazer group, said: “I’m delighted that the government has approved the Assessment Plan, and in doing so have enabled our industry to complete the final step towards having a structured apprenticeship – something we have needed for many years – that fits the needs of employers and their businesses.” Steve Martin, Head of the Fire and Security Association (FSA), has also welcomed the news: “The government’s approval of the Assessment Plan is the final step towards our industry having an apprenticeship that is tailored to the needs of employers, and that reflects what our industry is – a specialist engineering discipline. It means we now have a means of recruiting high calibre individuals at

Strategic UK investments for Hochiki Europe Hochiki Europe has made a series of strategic investments to bolster its production and supply chain facilities in the UK, created a number of senior appointments in EMEA, and made a series of promotions.

ISD Tech now a certified partner ISD Tech has become a certified Gallagher Channel Partner and is authorised to sell, support and service Gallagher access control. The company was selected, trained and accredited by Gallagher for the integration and installation of its products. ISD Tech can now offer Gallagher access control and provide customers with the control of the movement of staff, visitors and vehicles, while allowing them to manage their businesses through policy enforcement and ensure the security of assets. Gordon Swallow, Strategic Business Development Manager at Gallagher, added: “We are thrilled to welcome ISD Tech onto our certified channel program. We look forward to supporting the company as it continues on its rapid growth trajectory.” entry level and offer them a structured training programme, something which will help our succession planning and our efforts to develop the industry’s future skills base. For too long our industry has relied on others to train people at entry level who we have then migrated across, but now we are in a position to develop our own pipeline of talent and offer those seeking to join our industry at entry level the opportunity to do so.” The business has increased capacity of its warehouse to 1,300sq/m of floor space at its European headquarters in Gillingham. The expanded warehouse will house a new area for special labelled products, such as marine devices, to meet rising demand. While a new barcoding system will mean customers are only invoiced once products are dispatched. To support this market growth, new appointments include Renee Keenan, who joins Hochiki Europe as customer service section leader and Simon May who is the new technical manager for EMEA. Within Hochiki Europe’s sales team, a number of key positions have been filled to further bolster export sales activity across Europe and Africa. Richard Wharram has joined the business as the new regional sales manager for the North of England, Scotland and Northern Ireland.

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New name for Allcooper division

Mayflex agrees Dahua distribution deal Mayflex has formed a distribution agreement with Dahua. Gary Harmer, Director of Sales, Electronic Security at Mayflex commented: “I am delighted to welcome Dahua on board with Mayflex. Incorporating this brand into our existing security product portfolio will introduce us to a host of new customer opportunities. “I am confident that the Dahua range will become a staple part of the range and look forward to working with all parties involved.” Jennifer Ma, Account Manager for Dahua Technology UK, said: “The Mayflex route to market for IP surveillance equipment is a fantastic channel for Dahua. An alignment of this kind is an ideal opportunity for both parties to work with a new set of installers and system integrators we hadn’t previously.”

DVR linked to hacking claims by US threat monitors

In brief Aiphone UK has moved to larger premises in White City, London. Wyatt Taylor, Sales Manager of Aiphone UK said: “Our new premises in White City, which enables us to combine our office and warehouse facilities under one roof, will allow us to continue to expand our operations in the UK.” Allegion has moved the offices of its UK operation to Aston, Birmingham from Walsall, West Midlands. The relocation has been in response to its rapid growth through numerous acquisitions within the last two years.

At the time of going to press, US-CERT (the United States Computer Emergency Readiness Team) had sent out a warning to businesses about the presence of three unpatched vulnerabilities in the firmware of a DVR system that could allow attackers to take over the device. The unit in question is the AVer Information EH6108H+ hybrid DVR. According to US-CERT, problems arise when the device is connected online because attackers can reach the device via various methods and access its management panel, effectively taking over the device. The DVR reportedly contains two undocumented, hard-coded account credentials. Both accounts have root privileges and may be used to gain access via an undocumented telnet service that cannot be disabled through the web user interface and runs by default. US-CERT says that there are no patches available to solve the vulnerability. AVer marks the device as discontinued on its website. The only way to prevent exploitation

Allcooper has unveiled Allcooper Garrisons as the new name for its private client business which focuses exclusively on the specific security needs of the private client market, providing installation, maintenance and monitoring of complex, integrated systems. Gerard Cooper, Director and joint founder of Allcooper, explained: “Over the past year, we have worked hard to enhance the branding behind the Allcooper name using the new umbrella of Allcooper Group. This positive move allows our teams to focus on specific markets and puts our customers at the heart of everything we do.” Gerard added: “Our clients have intricate security needs and require solutions that seamlessly blend with their lifestyles. Our new name gives us a platform to communicate a more targeted and relevant message to our customers, who rely on us for our personal service, knowledge and experience of the private client market.”

is to restrict access to the devices, either via a firewall or by not exposing them online. Other DVR systems have recently become the target device for IoT DDoS botnets. Stephanie Weagle, Senior Director at Corero told PSI: “Experts have long warned that the inherent lack of security in many of the devices that make up the Internet of Things (IoT) would come back to harm us in the end. Now there is firm evidence more and more IoT devices are vulnerable to becoming DDoS botnets. Botnets can be deployed on thousands—if not millions—of connected devices to send a spam attack, spread malware or launch a distributed denial of service DDoS attack. The more Internetconnected devices there are, the greater the potential for extremely large botnets. “It is difficult to prevent all IoT devices from being recruited into a botnet, but organisations can certainly protect their networks by deploying an in-line, real-time, automated solution at the network edge, to detect and eliminate the threats from entering a network.”

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THE BOTTOM LINE I N A S S O C I AT I O N W I T H C S L

Smart home device market showing signs of topping 470 million units by 2020 The smart home market continues to expand, with 47 million connected smart home devices shipped globally in 2015. The market is projected to broaden at a compound annual growth rate of 60 percent, reaching 477 million devices in 2020, according to IHS Markit. The American region accounted for 62 percent of global shipments in 2015; however, Asia-Pacific will gain significant share over the next four years, coming into parity with the American market in 2020. The EMEA region will remain flat, holding steady at 20 percent of the global market for smart devices. This rapid growth will be primarily attributed to appliances and air conditioners, according to recent analysis from the IHS Markit Smart Home Intelligence Service. “The smart home is organised into the following five primary categories: safety and security, climate control, consumer electronics, energy and water control, and lighting and controls,” said Blake Kozak, principal analyst, IHS Markit. “The challenge is delivering all five categories on a single platform where the devices will communicate in an effective mesh network, rather than act as isolated and autonomous processes. Bringing all five categories together effectively has been seen as mostly confined to professionally installed systems, but ‘do-it-yourself’ offerings are improving quickly.” While automation devices — except safety and security devices — accounted for 60 percent of the global market in 2015, they will grow to comprise 80 percent of the market in 2020. Moreover, do-it-yourself (DIY) devices represented about 20 percent of units shipped globally in 2015. By 2020, DIY and hybrid system types will account for nearly 60 percent of the market, leaving a significant challenge for purely professional installation business models. The automation devices that will contribute most to market growth are plugs and switches, appliances, air conditioners and lighting. For these four types of devices, global annual shipments are projected to increase from 15 million in 2015 to 300 million in 2020. In terms of total smart home penetration, IHS Markit estimates that while just 6 percent of North American homes had a smart home system in 2012, 28 percent will have one installed in 2020. “The possibilities of the smart home are seemingly endless; however, a tightly controlled ecosystem is a necessity for devices to work well together,” Kozak said. “Just because a product is listed as ZigBee, does not mean it will work with every hub that accepts ZigBee. Although the device may function, features may be limited and functionality is not guaranteed.”

The interview that gets the facts from the top This month Simon Banks talks to Simon Gordon, Chairman of Facewatch and Owner of Gordon’s Wine Bar in Central London. Simon started Facewatch because he was frustrated that his customers were frequently the victims of petty crime. Facewatch has been much acclaimed by the Police, can you explain what it is? Facewatch is a fully mobile crime reporting platform, notably for the private sector. It is an intelligence sharing system that helps reduce crime in businesses by enabling them to be one step ahead of the criminally minded. The system allows you to safely share ‘watch lists’ and intelligence, as well as seeing how, when, what and where crime happens in your business – thereby enabling you to ‘design out crime’ and increase profits. Users interact with the system through the Facewatch mobile phone, enabling them to communicate, share and report incidents. There is also the option to have this backed up by professional control room security staff such as Mitie’s Mitec centre through the Safewatch product which is now being rolled out across the UK. Do you think that visual confirmation will be embraced by the industry considering it is the responsibility of an ARC operator to make a decision on the action taken? I think anyone that doesn’t embrace visual verification is living in the wrong century! Think of the huge time and cost savings to the Police and the Fire Brigade from reduced false alarms and confirmed CCTV, not to mention the reduced risk to life by having situational awareness where a crime is taking place. The Hatton Garden robbery is a perfect example of this, where the basic ability to see what was going on remotely would have saved the day. There are three known types of confirmation; audible, visual and sequential. With 99% being sequential, do you see an exponential uplift in visual technology? In my view, visual technology will be common place within the next three years. Why would anyone be content with an automated call telling them their alarm has gone off (resulting in them having to go and find out why) when a proper service – of the sort people are used to outside the security world – could be provided for virtually the same cost? CSL are proud partners of Facewatch – what makes Critical Connectivity coupled with visual confirmation a great alliance? We are working with CSL to provide the connectivity to our Facewatch Mobile phone through their M2M SIMs. We also hope to be able to speed up the adoption of visual verification. More CCTV systems are connected to monitoring stations such as Mitie and Kings Security, who are already live. Together we are looking forward to converting existing and new customers to systems using visual verification so that online reporting and information sharing as well as cloud facial recognition (which we are launching now in Brazil) can become the norm as we move towards 2020.

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EDIT test 1 oct16_000_PSI_mar15 26/09/2016 13:12 Page 1

TEST

PRODUCT TEST

What’s in the box? NVR Mounting bracket UK IEC power lead Quick-start guide Software and documentation disc

he Wavestore P-Series appliance is based on conventional PC hardware running a Linux operating system and Wavestore’s Video Management Software. The system is stated to offer a robust one-box solution for a range of security applications, handling up to 24 IP cameras with up to 12TB of internal storage (up to 2 drives) and 300Mb/s throughput.

Features

The system is stated to offer a robust onebox solution for a range of security applications, handling up to 24 IP cameras with up to 12TB of internal storage (up to 2 drives) and 300Mb/s throughput 12

The NVR is based on a Mitac micro ATX motherboard with an Intel i5 processor and NVidia GeForce GT730 graphics card. Two thumbwheel screws hold the top cover in place. Once removed a top release latch can be pressed allowing the lid to slide off the casing. Inside all of the components are well laid out with cables tidily dressed. One of the motherboard mounting screws was found to be floating loose beneath the motherboard and on close inspection was found to have had its thread stripped so probably an assembly error that got through. Fortunately, it was picked up before powering the unit on. A fold-out sub chassis holds the hard drives in place; for the reviewed sample a Western Digital “Purple” 1TB drive was fitted for image storage with a 60GB SSD for the operating system and program files.4GB of Kingston branded RAM was fitted.

Software The supplied DVD disc includes a 404-page Video Management System manual and a two-page ONVIF document. Although quick installer, start and user guides were referenced on the disc, they each had zero contents so were not available. No manuals or guides appeared to be available from the Wavestore website but it may be that these

Wavestore - P-Series NVR

are only available through the registered partner pages. A link to a list of compatible cameras was included in the manual but this led to an error 404 “Page not found” message. A search did lead to a page of camera partners. The rest of the disc contained a full suite of Linux files allowing the capability of a full reinstall if that should be deemed necessary in future.

Operation The manual states that the server and viewer software is pre-installed so only takes only minimal time before the server is ready to use however, this did not prove to be the case with this unit. While the initial log-in process was straightforward, allocation of IP addresses for the two Ethernet ports was confused by the server’s continual reference to its default address of 127.0.0.1 although the manual stated simply that this could be changed and the reference removed from the server name field, in practice this did not prove to be the case. The references to the Ethernet ports was given differently in the software than stated in the manual. With some trial and error the ports were given appropriate addresses and network connectivity was gained. Once running the WaveView software indicated a Server fault error warning but with no indication as to the cause and no apparent reference in the manual for such occurrences. An ONVIF camera was connected using the “Discover ONVIF Cameras” function. A number of unsuccessful attempts were made to configure this camera with the Wavestore Server symbol changing from an orange triangle to a red cross and back during numerous Server ‘Restart Process’ and ‘Reboot System’ commands

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TEST

(continued)

This server-based system has many features to provide a secure high-end multi-site recording system; but there appears to be a lack of appropriate level installation detail

6.0 out of 10

being invoked. These were occasionally prompted for by the system. With other error messages showing in the Live Event Stream panel giving messages such as “Generic fault 9” with again no on-screen help or reference in the manual this was meaningless and gave no clues to the source of the problems. A review of the fault log indicated a large number of ‘Disk Array not formatted or corrupt’ messages; some appearing three or four times a minute. Some of these messages were being generated almost a month before the unit was received for testing. The Wavestore server was reporting the drive as being formatted and didn’t indicate any specific issues. Once the drive was removed and placed in another machine it was found to be unformatted. When returned to the server after initialisation and formatting it initially identified as “Not Formatted” so the Wavestore format was invoked and on the second attempt this indicated “Succeeded” and showed as Formatted and the Server symbol finally changed from its orange warning triangle to a more positive green ball. Unfortunately, the log was still showing repeated ‘Disk Array not formatted or corrupt’ messages. A new 1TB drive was temporarily installed into the server and after formatting this in the unit, the log error messages stopped. Following some additional investigation of drive letter allocation, the original drive was re-introduced to the server and then appeared to operate correctly with no error messages being generated. The server is claimed to be tolerant of power disconnection without first closing down the software so should be expected to have a robust method of disc management when operating correctly.

Menu Options The Wavestore configuration menu consists of a series of Icons along the top of the screen. These are from left to right: Users, Devices, Time & Region, Network, Active Directory, Email Server, Server Group, Failover, Schedules, Custom Channel Tree, Upgrade Server, Event Rules, I/O Devices, Notification Target, Disks, Metadata Protocols, Security, Advanced Configuration. While these options are relatively selfexplanatory, there has been no attempt to separate out the more involved choices or prioritise their appearance to aid first-time users. The WaveView operator menu consists of untitled icons along the top of the screen with flyover text descriptions as follows: Mark ‘Start’ time for export, Mark ‘End’ time for export, Start export, Go to ‘Start’ time, Go to ‘End’ time, Full Screen, Clear Layout, Select All, Save Layout, Load Layout, Layouts, Unlock Layout, Undo layout change, Redo layout change, Unlock Aspect Ratio, Add column to grid layout, Add row to grid layout, Setup Subtitles…, Show Subtitles, Contours & tracking, Microphone inactive. The left hand side of the screen is used for the Device tree with Event, PTZF and Playback control selection tabs beneath. The playback tools are limited but functional.

Conclusion This server-based system has many features to provide a secure high-end multi-site recording system; but there appears to be a lack of appropriate level installation detail. Unless this server is targeted at IT professionals rather than security installers it will need to have much better support information provided and perhaps guidance on its architecture as many of the features such as multiple recording tracks per stream are not generally encountered in network recording devices. It could be that the documents missing from the disk have appropriate levels of information but even without these being supplied, one would expect to be able to easily download copies from supplier websites. It is possible however that some of the difficulties encountered were due to a faulty drive or other component. Some suppliers insist on installers attending a training course prior to installation of their products and that may be the case here but that should not prevent the basic system operating as intended when installed by a competent technician.

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Precise detection even in complete darkness

The REDSCAN 2020I is a compact, indoor PoE compliant laser sensor that generates a virtual shield to protect assets and controlled areas. Any object or person going through the virtual shield will be precisely detected whatever the lighting conditions and even in complete darkness. The REDSCAN is designed to trigger lighting and PTZ cameras presets to look at and track the intruders across zones. For more info visit optex-europe.com or call us on +44 (0)1628 631 000

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TEST

PRODUCT TEST “The chalk will mark a drilling hole on any surface including tile, breeze-block, granite, plaster, cement etc and the chalk is florescent and can easily been seen from a distance”

9 out of 10

o what’s your preferred method of marking drill points on a wall? With a variety of potential surfaces to mark ,the humble pencil may have been superseded in recent times by a Sharpie, but there is a new kid on the block and it is creating quite a storm in the market. The Marxman pen has steadily picked up a few awards in the five years it has been around but it was the combination of its award for Best DIY Product 2015 at the Totally Tools Show coupled with a 2016 appearance on Dragons’ Den (in which every single ‘Dragon’ offered to back the product) that brought it to mainstream attention. Marxman was set up by Martin Chard, a selfemployed building maintenance man, who invented the pen after trying to fit a sink. He found that he could not mark the drilling position on the wall and also see the marks, so after a few time-wasting attempts, he reached for a can of black spray paint in desperation and marked it with that. After far too many frustrating incidents like this during the fitting of kitchens, bathrooms and putting up shelving, with lots of wasted trips up and down ladders with broken pencils and felt tips that just do not do the job, he started the process of developing a new solution. By pushing the Marxman pen into fixing holes it delivers a burst of bright chalk through the hole onto the mounting surface clearly showing where you need to drill your hole. The ‘Standard’ pen will mark drilling positions through fixing holes up to 45mm deep from 3 to 13 mm diameter onto

Marxman Standard most surfaces. For holes where you would need to mark reference points over 45mm, the Marxman Deep Hole pen is also available. It is reported that the chalk will mark a drilling hole on any surface including tile, breeze-block, granite, plaster, cement etc and the chalk is florescent and can easily been seen from a distance (particularly useful if fixing at height). The chalk is non-permanent and can be brushed off and each pen is estimated to give 200 markings.

Operation Smaller than the average pencil the Marxman Standard fits into a toolbelt, box or pocket easily enough or if space is really tight the plastic nozzle comes off with a quick pull. Firstly we tried the unit to mark the drill points of a PIR triggered security light being fitted to an exterior brick wall. The distance that the chalk needed to travel was no more than 5mm and the pen worked well, leaving a circle marking the place to drill with a bright green circle of around 2mm radius. We then tried out the ‘up to 45mm’ claim using a 6.5mm drill bit and wooden blocks of 30mm and 50mm. In both cases the ‘Standard’ Marxman made a chalk mark on the brickwork, although in the case of the 50mm it was not quite as defined as the 30mm so the claim of up to 45mm seems a valid one.

Conclusion During tests the Marxman Standard clearly did what it was designed to do and is a very simple piece of kit and, given that we’ve been using chalk to mark guidelines for years, it’s a surprise that no one invented the pen sooner. One drawback with the system which may well be soon addressed is the price of £7.99 per unit (Wickes August 2016). This is an issue that the successful investor Deborah Meaden pointed out in the Dragons’ Den episode, suggesting that a more realistic price tag of nearer £5 would lend itself to higher sales figures and impulse purchases. Also for the professional tradesman the estimation of 200 marks per pen might prove a little low and unless you are keeping count you have no way of knowing how many blasts of the pen you have left. However, purely in terms of innovation, practical use and convenience this product is a winner.

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EDITOR’S CHOICE

New hardware range includes remote control security AXA, part of the Allegion family of brands has launched its new range of door hardware products. The new release of products includes: AXA Oyster 10, AXA Remote 2.0, AXA Door Guard, AXAflex Combi-stays and Telescopic stays and are available to the UK market. The AXA Oyster combines a window fastener and stay in one. This means that only one product is needed for the window, instead of the usual three. AXA Remote 2.0 enables users to open and close windows in their home easily, quickly, securely and remotely. AXA Door Guard enables users to open a door slightly to see who is there, and restrict access if necessary. All of the products meet current safety and security requirements for ventilation and all come with guarantees of up to ten years. www.allegion.com/uk

Prox reader now with RS232

Nortech’s NanoQuest compact standalone proximity card reader and access controller now includes an RS232 data output to enable third party equipment to monitor the use of cards and fobs presented to the reader. The NanoQuest is able to manage up to 500 users and autonomously control access to secure areas or restrict the use of equipment or machinery to approved operators. The addition of the RS232 output now enables third-party systems to monitor which users are accessing the secure area or equipment. www.nortechcontrol.com

Keypad-reader for exposed outdoor applications

Plug and play NVR enables automatic configuration

The Husky M20 NVR from Milestone is listed as a ‘true’ plug-and-play solution. The unit featur es an integrated managed switch and user-replaceable hard disks. It comes with an NVR-optimised version of XProtect Professional with Smart Start enabling compatible cameras to be automatically configured when connected. The Smart Start plug-and-play features enable automatic camera discovery, automatic IP address allocation, automatic allocation of camera storage to hard drives to balance load and automatic allocation of the camera to a view in XProtect. Milestone Husky M20 features an integrated managed switch with 8 or 16 ports capable of delivering power to connected devices (PoE+). This means that up to 16 PoE-enabled cameras can be directly connected to the M20, requiring little to no installation or configuration. The Milestone Husky M20/16 port-version can handle up to 24 cameras with room for expansion. www.milestonesys.com

The Storm-AXS S60 Keypadreader has been developed for use in exposed outdoor locations where typically there is limited space available for installation. Restricted installation space is often a problem in buildings with glass, or polished stone exterior walls where installation into the door frame is the only practical option. These installations require a keypad-reader with a narrow, vertically oriented format. The challenge met by Storm is to achieve this narrow format without compromising mandated accessibility requirements or compliance with the new UL294 standard. The keypads also feature HID iCLASS contactless reader technology providing dual technology authentication and elevated levels of security. www.storm-interface.com

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EDIT ed choice oct16_000_PSI_jun15 26/09/2016 13:02 Page 2

EDITOR’S CHOICE The security industry is busy and complex, so it’s easy to miss new products and services as they get lost in day-to-day activities. Every now and again, certain products grab our attention so here we take a look at some of the products we think you won’t want to miss this month.

Sixteen zone receiver for CCTV and alarms Luminite Electronics has launched a 16-zone receiver aimed at the CCTV and alarm market. The EasySwitch range comprises various models including external PIR detectors, wall switch transmitters, key fobs and wireless solutions for the retro control of HVAC systems. EasySwitch has primarily been used in domestic applications such as home and garden lighting. The introduction of the new 16-zone receiver (ESR8+8) means that EasySwitch external PIR detectors can now be used for commercial applications such as building site security and office protection. Set up is reported to be simple and EasySwitch PIR detectors will operate up to 1km from the receiver. The new receiver comes with eight zones for alarms as standard and a further eight can be added using the expander module (ESEM8). There are also two further auxiliary outputs which may be configured to provide global and grouped outputs as required. Remote Arm/Di-Arm is achieved using a wireless key fob but may also be hard wired if preferred. The New ESR8+8 is compatible with all EasySwitch transmitters and PIRs and has a maximum learn capacity of 170 devices. www.luminite.co.uk

Integrated security and access control installation Inception from Inner Range features an interactive Commissioning Checklist that guides the engineer through the commissioning process. Inception’s software is built directly into the controller so that it can be connected via any network cable or Wi-Fi and using any web browser. An entire system can be set-up, commissioned and operated from Inception’s web-based interface. Inception can be commissioned for buildings with 2 or 8 doors and expanded to 32 doors (64 readers using Inner Range’s SIFER Reader), 32 areas, 512 inputs and 512 outputs. These inputs and outputs are universal and can be used independently of each other, to directly control door locks and powered sirens modules. The convenience of the optional Wi-Fi adaptor means technicians can establish a wireless connection directly to the Inception controller. Not only does this avoid the need to find an IP address or connect to the client’s local network, technicians can use it as a service tool to perform maintenance on site. www.innerrange.com

Product range for all analogue platforms Videcon has launched its line-up of AHD4 cameras, enabling installers to support a single product range compatible on all analogue HD CCTV systems. The AHD4 Four-in-One camera solutions offer compatibility on all recognised high definition analogue platforms – delivering 1080p HD images on AHD, TVI and CVI technologies. The cameras can also provide the desired image quality on analogue systems for when an end-user would like to upgrade to a HD system. In addition, AHD4 cameras offer dual voltage compatibility on all cameras, allowing installers to use either a regular 12V DC or 24V AC supply to power cameras from a greater distance without any electrical restraints. Included in the range is the full Concept Pro ARC camera line up of internal and external domes, now including colour-only and wide dynamic range models, and the new-look AIR weatherproof bullet camera range with enhanced infrared performance and new motorised zoom options. Steve Newsome, Sales Director of Videcon, said: “As the demand for analogue HD technologies continues to grow, the AHD4 range ensures that installers do not feel tied down to any single platform by being able to use the same camera on any analogue recording device found on the market.” www.videcon.co.uk

NOTE: All technical specifications listed are provided by manufacturers www.psimagazine.co.uk

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EDIT Feature Training oct16_000_PSI_mar15 26/09/2016 13:17 Page 2

TRAINING

Training for the future This year the Banham Group officially opened the Banham Academy, a training and apprenticeship institute at its headquarters in Earlsfield, London. PSI went along for a look around…

he Banham Academy was originally developed to ensure the provision of expert security professionals for the future not only for in-house employees but from across the sector. “We have always believed in raising talent from within,” explains Charles Hallatt, Executive Chairman at the Banham Group. “We have run several apprenticeship programmes since the company’s inception, however the Banham Academy allows us to expand this to a much larger scale providing training opportunities to a far greater number of young Londoners and for the wider industry too.” Accredited by the education and examination boards, Edexcel and Highfield, the Academy is offering free traineeships and skills to young people with the desire to embark on careers within the security industry, as well as providing wider courses for individuals and businesses in fire safety, health and safety, first aid, and facing the threat of terrorism. All students who complete the training programmes will be guaranteed a job interview within the industry. Successful candidates who are picked for apprenticeships upon completing the training programmes will be offered competitively paid apprenticeships within the Banham Group; they have already employed 16 apprentices. “It may not be the first area which springs to mind when young people are considering a career, but the security sector is really exciting at the moment,’ adds Lucie Banham, Director at the Banham Group. ‘With new technology, security threats and solutions are changing every day, which means that there’s always something new to learn. There’s also plenty of room for progression within the company – two of the current members of our Board of Directors started working with us as apprentices themselves!” The training facility itself contains a range of different rooms, each created to allow students to work on various aspects of technology and theory, but also designed in such a way that the equipment can be swapped out to make up a new training scenario. One room, for example is currently set up to focus on intruder alarms, but due to its modular nature can be altered to look at fire panels or surveillance. Another room is designed specifically for e-learning, thus giving

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engineers the opportunity to work on their English, maths skills etc. During the tour we spoke to Operations Director Kevin Faulkner who began by giving us the background to the facility and why it was created: “In July 2014 the Banham Directors came to me and asked me to set up the Academy,” he said. “I had been working in both the Further Education (FE) and security sectors since leaving the Royal Engineers and so setting up the academy was extremely appealing to me. The whole idea was about succession planning for the future because the Directors realised that the sector was lacking in new engineers coming into the business. The concern was that as technology was changing, the skill set of the engineers needed to do so as well, poaching staff from other companies would not solve this problem. Establishing an academy that was not designed for the purpose of just generating income was essential to bringing people into the industry that installation companies would want to recruit.” The Academy has already delivered its first batch of six sub-contracted funded apprentices with John Ruskin College in South Croydon and there are 15 currently ‘on-programme’. These are not just Banham people, as Kevin is keen to point out, as the Academy has been developed for industry-wide training. In February, the facility

“The whole idea was about succession planning for the future because the Directors realised that the sector was lacking in new engineers coming into the business”

EDIT Feature Training oct16_000_PSI_mar15 27/09/2016 11:32 Page 3

TRAINING

(from previous page)

won the Apprenticeships for England Apprentice Employer of the Year Award which recognises the strong programme that Banham has in place and there were also successes in the Engineers of Tomorrow competition at IFSEC ’16. “We have people working with us now as engineers that have completed their apprenticeship programmes and we have others still on their programme and they are developing quickly and have their own vehicle to go out and carry out maintenance visits,” explains Kevin. “The Academy is already yielding rewards and meeting the requirements of the original vision.”

The skills shortage

“The students we speak to absolutely love the job not only because of the technology they get to work with but also the client base and the variety of contracts they get to experience”

It’s no secret that the security industry is seeing a shortage in the number of young installers coming forward to join the sector as the comments listed in our monthly Meet the Installer feature confirm. There does appear to be a feeling that the trades are seeing lower numbers across the board so what can be done to improve the situation? “It is odd that the security industry does not appeal more to young people than it does,” says Kevin. “The students we speak to absolutely love the job not only because of the technology they get to work with but also the client base and the variety of contracts they get to experience. I do wonder if the early qualifications for the sector weren’t seen as being very beneficial so these courses did not draw people in. “I also think that there might not have been much awareness about the sector with young

people,” continues Kevin. “When we go into schools and colleges and talk about careers to students and show them some kit and explain the various aspects of technology involved we can see the spark there, whereas before they had often not even considered working in this industry. There needs to be more done to raise the image of the sector. “Furthermore, there is a lot more cohesion between the different industry bodies these days which can only help raise the awareness and standards.”

The alternative to training Of course as an installation company you might not want to bother training up a new person or bring on an apprentice, you could easily just teach them as they go. But is this a viable option in the long run? “If you take on a new member of the team you could simply just send them out on the job along with an experienced installer and let them learn the ropes while on the road,” says Kevin. “However while they will no doubt learn some good procedures from their mentor, they will also pick up a few bad habits. They probably won’t learn why they are doing what they do, just how to do it, so when the knowledge is being passed down it becomes watered down. If you want someone who has a whole range of knowledge of many technologies and disciplines, and is therefore of more value to your business, then that person needs to go on a fixed programme of training.”

Training for all One of the surprises of the Academy is that its programmes are available to employees and apprentices of all installation companies not just Banham. It’s a refreshing move that the facility is used to train the competition as well as internal staff but why take such a step? Surely the best position for Banham would be to advance its own team to strengthen its position. Kevin believes however that all companies should be doing what they can to improve the standard of the sector, not just their own business, which is why he is happy to tailor courses to suit the requirements of those attending. “We are part of the Apprenticeship Trailblazer Employer Group and we are looking at having our first batch of apprentices on the new Level 3 scheme under the apprenticeship levy system, but in addition we are always looking to provide the course subjects that people require,” he explains. “At the moment we have had a bit of a

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EDIT Feature Training oct16_000_PSI_mar15 27/09/2016 11:36 Page 4

push on first aid and had a great response with it including some work with Arsenal FC as well as training security engineers.” The training also covers a range of disciplines under the security umbrella from the most up-todate systems to older analogue based technologies; essential for the students to gain a well-rounded education. “With the current apprenticeship schemes we still teach all the old transmission pathways because they are still in the exams,” says Kevin. “There will be less of it going forward and with the new Trailblazer programme there will be more of a focus on what is current. We also find that vendors are keen to show what their systems can do, so for example we had CSL in recently to take engineers through secure communications technology.”

industry has a chance to gather momentum with school leavers and job seekers going forward. “There will always be people out there that are very good with their hands and want to learn a trade,” concludes Kevin. “Apprentices can be paid quite well and coupling that with the new technologies that installers get to fit these days and the positive awareness of the opportunities that the sector has to offer can only be increased. After all, we’ve never had anyone leave the training programme because they don’t like the industry and all of the apprentices are putting themselves well on the path to a lifetime career, which is great news for the industry as a whole.”

“We’ve never had anyone leave the training programme because they don’t like the industry and all of the apprentices are putting themselves well on the path to a lifetime career”

Future installers So what will the future of an increasingly networked security industry look like and who will work in it? The modern IP systems and apps are an appealing prospect for young people that have grown up with smart devices so perhaps the

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EDIT panel oct16_PSI_mar15 26/09/2016 13:10 Page 2

PANEL

Connected concerns We live in an always-on, fully connected world but does the desire for networking so many aspects of our life represent a risk to security, potentially impairing the performance and robustness of systems? ow many items in your home or office connect to the network that security systems are also running on? It’s probably quite a few and this number is not likely to decrease over time. Maybe this requirement for having not just phones, computers and tablets connected but also IoT devices poses a threat to the network and, by association, the security of the premises too. The PSI Panel ponders:

Cesare Garlati - prpl Foundation You wouldn’t just allow anyone through your front door, so why do people do it with their connected, so-called ‘security’ devices so willingly? When it comes to IoT on premises, people must realise that security of these devices just doesn’t exist yet. Therefore people need to consider a number of questions, particularly: Do these systems really need always-on connectivity? Does the WI-Fi CCTV camera really need to connect to central server in the cloud, such that is seen with the likes of Amazon Dash? And most importantly, is it sound to have critical security devices connected to the same network that your smartphone is connected to or other people’s/guest devices that you have no control over? These are all key questions to address when we look at IoT especially those that connect over Wi-Fi as a vast majority will not use apps that are developed by the OEM, but rather assembled using a host of third parties – of which they have no control or visibility over. In order to combat this, OEMs should implement open and interoperable standards in their devices and Home IoT Architecture should rely only on a local hub, and this hub should be secured. If researchers can break these devices, it’s a safe bet that criminals may have already found a way in, too.

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Stephen D Green Security Institute The problem here is one of management and of priorities. Any network device, if specified or configured incorrectly, can create a broadcast storm which may quickly swamp a network. Old-fashioned unmanaged hubs broadcast everything to everyone, all the time. This is why today any network, other than the most basic, will use managed switches to control data traffic between endpoints, preventing it from being rebroadcast or interfering with non-targeted devices. Similar problematic scenarios can be created, deliberately by hackers mounting a denial of service attack on a vulnerable target, or accidentally when a badly-worded email generates a “reply to all” storm across a corporate network. The end result is the same; insufficient bandwidth available to carry legitimate traffic, which in the case of security may include vital video and other transactional data from alarm or access control systems. This raises the second issue - prioritisation. In an unmanaged environment, all devices are equal. If a new device joins, those already connected will need to share bandwidth. In such a dynamic, contended space it is impossible to predetermine the quality of service to be provided to specific devices. This is also true in those domains where the ability to jump imperceptibly on and off of a node is essential, such as mobile phone networks. But whilst it may appear trivial if your internet browser slows slightly or if the quality of your call degrades slightly as more devices come online, it becomes a significant problem

Our homes are filling up with always connected devices such as the new Amazon Dash buttons allowing instant online ordering of household consumables. How many networked items is too many to ensure security?

“You wouldn’t just allow anyone through your front door, so why do people do it with their connected, so-called ‘security’ devices so willingly?”

(continued over)

EDIT panel oct16_PSI_mar15 26/09/2016 13:10 Page 3

PANEL

(from previous page)

“It’s important that users consider that for every device they add to their home network, they’ve increased the available attack surface to malware authors, script kiddies and other internet borne attacks”

when security video loses evidential images or where data packets from a security device are delayed. A properly managed environment, conversely, allows the user to allocate a consistent portion of network bandwidth to specific devices. Ultimately then, for networked security systems as much else in life, the simple rule applies – you get what you pay for.

David Davies - DVS With the growing trend in adding more Wi-Fi enabled devices into our homes, from TV devices and digital TV platforms, smart home devices, wireless access points, to gaming stations and even CCTV, does this give the potential for unwanted access or the potential of access to people who could use these to exploit devices internal to your home network? Sadly yes, the growing problem in cyber related crime is not going away and there are lots of would be hackers and criminals that would use these gateways to gain access through them and into more secure areas and happily look to steal data or even put files onto personal computers that would then save and send data to them for future use without you even knowing that it’s been done. Should we be worried about this really? We should always take our security very seriously, for instance you would not leave your front door unlocked would you? So what can we do? There are ways we can help prevent this, we should be making our customers aware when selling or installing such products, education is key to making a difference. Manufacturers should be taking steps to ensure their products have ‘ways to secure’ information published to ensure that no “open” access is granted. Even simple steps like turning the devices off when not in use to limit the opportunities that may be presented otherwise. Through these measures, manufacturers making more secure products and educating consumers, I’m sure we can help keep data secure.

Gavin Millard Tenable Network Security Historically speaking, IoT vendors have had a dubious track record when it comes to security. WiFi enabled kettles and lightbulbs coughing up wireless passwords, IP cameras shipping with 26

default credentials, and “Smart TV’s’ communicating our viewing habits over the internet unencrypted are just some of the recent examples of foundational security best practices being ignored by vendors eager to ship products quickly and cheaply, without considering security. It’s important that users consider that for every device they add to their home network, they’ve increased the available attack surface to malware authors, script kiddies and other internet borne attacks. By default, most SoHo routers take a “block everything inbound” approach to security, which should keep most internet based IoT threats at bay. As more devices demand remote access to function though, for example WiFi enabled CCTV cameras, users of these devices have to be far more vigilant. If changes are required to the broadband router configuration to allow inbound traffic, it’s unfortunately coming more necessary to check the security reputation of those devices requesting it. When considering a new device, a quick Google for “vendorname vulnerabilities” will give a good idea of whether the manufacturer concerned takes security seriously. Consumers need to be voting more with their hard earned money, turning to those manufacturers that invest in a robust software development lifecycle with security baked in early, and turning away from others that don’t.

Luis Corrons - Panda Security We can say that the danger grows proportionally with the number of devices we have always-on. The fact that they are constantly connected to our network via Wi-Fi or cable is not that risky by itself (an attacker has to get inside our home network to try to attack those devices), however a number of them are connected to the Internet, and those are points of entry to our network, jeopardizing our home. Playing around a bit with Shodan can be really scary, showing hundreds of thousands of devices connected to the Internet that are potential targets for an attack. One of the main concerns is that although most of those devices would be safe as long they were not network connected, that’s not the case. And security hasn’t been taken into account when designing them. What kind of flaws/security holes do they have? To name a few: Credentials: too many device makers deliver their “toys” with the same default user name and password, which many users don’t ever

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EDIT panel oct16_PSI_mar15 26/09/2016 13:11 Page 4

change. It’s like leaving the keys there so anyone can enter. Vulnerabilities: all these devices come with software, and we all know that new security vulnerabilities are discovered every day. On top of that most users don’t care about updating, so unless the device has an auto-update feature and the maker takes care of updating it when new security holes are found, anyone can own our devices and our networks. Insecure connections: while encryption should be the default when transmitting information through Internet, there are many devices that do not use it, and although we all love to control our heating / CCTVs etc. with our smartphone, would you like that this information could be intercepted by anyone? We will see more and more attacks targeting these devices and putting our homes at risk.

Mark Knight Grosvenor Technology Do you enjoy those sweets with a hard outer shell that’s wrapped around a soft chewy centre? The traditional wired or wireless network follows this “perimeter security” model. All of the protection (in the form of a firewall or air gap) is placed at the perimeter, but once the perimeter shell has been broken, many networks have a soft centre that can easily be compromised. Every time we bring a device into that soft security environment, we create a point of risk. That risk will vary depending upon the nature and quality of the device. An unmanaged laptop probably represents the greatest risk, as it can easily bring ransomware into a network that may attack and destroy critical data assets. An embedded IoT device may also create persistent connections to cloud services that can bypass perimeter protection and provide a possible entry point for an attacker. It’s important to find ways to control and manage these risks. Fortunately, there are several techniques that can help us. Firstly, install product from a reputable vendor who can demonstrate they have a mature and proactive approach to information security. Don’t rely on company size alone as this won’t assure security. Distrust companies who hide information about the security design of their products. Ask about their procedures for reviewing, reporting and enhancing the security of their products. Secondly, implement defence in depth by using approaches like micro-segmentation of the network. By creating a barrier between

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network ports you will ensure a compromised device is unable to spread infection throughout a network. Finally, understand how the device connects to external services and enforce appropriate firewall controls on outbound connections whenever possible. If a vendor doesn’t document this behaviour, it’s another warning sign that the device shouldn’t be trusted.

Alex Mathews Positive Technologies Every device connected to the internet has a potential of having vulnerabilities, including 0-days. Nowadays there are plenty of botnets that scan the web for running services and unpatched vulnerabilities. That’s why everyone who has any of their devices permanently connected to the internet should understand that they will be scanned. If there are any vulnerabilities — they will be exploited that usually results in device joining

“Install product from a reputable vendor who can demonstrate they have a mature and proactive approach to information security. Don’t rely on company size alone as this won’t assure security”

(continued over)

Rocco Volpe - Kings Security Always-on connectivity can improve a property’s security posture, enabling the constant verification of attached devices current state whilst facilitating updated security policies. Security is only as secure as the weakest link however and an always-on network has the opportunity to compromise the wider network if not properly managed; • Security and Authenticity; endpoint devices which are not vigorously secured and authenticated to the appropriate level could compromise security, with always-on connectivity creating a weak-point for the wider network. • Poor encryption design; the use of default keys on a large number of products can expose users, likewise using untrusted keys e.g. self-signed certificates, means that when the owner connects to the device they can’t reliably trust it. Poor encryption can also lead to a loss of confidence in the accuracy of the data being received - if someone has your private encryption key they can send fake updates from your device e.g. sending fake alarm signals. • Remote management; allowing remote management from the internet as a default can allow attackers to remotely modify the configuration of devices, without the owner agreeing to the change or even being aware it was possible. • Software Updates; failing to automatically update software on devices or not checking the validity of an auto update can leave devices vulnerable to attack. This could, in turn, then be used to attack other devices on your network or could be used in a denial of service attack to take the devices down. • Privacy; many people believe that data sent over a mobile network is secure but often it isn’t. Some devices such as smart meters send data constantly and can, over time build up a picture of the owner’s behaviour. In the wrong hands this knowledge could lead to an increased risk of burglary or risks to personal safety. • Availability; devices that are reliant on an internet connection will obviously fail when your connection is down, likewise companies that provide them might close down or close down the cloud services that worked with, or controlled it.

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PANEL

(from previous page)

“The odds of our home networks being vulnerable to attack will almost certainly increase with the number of devices we connect to it”

the botnet and device and the local network being compromised. A lot of cases when multiple home routers and CCTV cameras form a massive botnets are already known. Probability of your device being scanned and exploited could be minimised by using internet connection only on purpose. In such case even if the device is eventually hacked cybercriminals will anyway face difficulties in stealing data and performing illegitimate actions. Not to mention that smartphones that have their connection always on quite often require re-charging what is not that convenient and also pose security risk. If user want to charge his or her phone but has only untrusted computer available (often in public places), then connecting the device to such machine could lead to data leaks.

Robert Miller - MWR InfoSecurity The odds of our home networks being vulnerable to attack will almost certainly increase with the number of devices we connect to it. As with other areas of IT, more functionality means more lines of code and more code increases the odds of a mistake leading to a security flaw. The question is will these vulnerabilities ever lead to our home networks (and our homes themselves) being compromised? Many bugs reported against IoT include issues such as default passwords, or unencrypted communications. But given the setup of many people’s home networks, it's unlikely that these would be a root cause of an

attacker disabling a home's IP CCTV system. However, as we have seen recently with car remote locking security, there is definitely a group of determined criminals who will invest time and effort to compromise a system if the reward is high enough. For most of us who are using IoT to control our thermostats or order more washing powder, it's just not worth their time. But if enough homes start to rely on networked security systems, this will change. The story is analogous to smart phones. Initially devices and apps were simple and novel, and the attacks were limited. But as devices were used for more and more sensitive tasks, such as online banking or accessing business data, attackers started investing and producing more advanced malware. The targets had become widespread and valuable enough to warrant the work. We can see home automation as being on a similar path, albeit still in its early stages. As we progress to adding security systems, door locks and cameras to our home networks, they inevitably become more attractive to the criminal. Companies building these IoT security systems should take the initiative now, by designing their systems with such attackers in mind, rather than waiting for the problem to come to them in the future. As consumers we should be looking for the companies that demonstrate good security principals. We should look for those who will guarantee to provide security updates, and who positively interact with the security industry through programs like bug bounties.

John Goy - CSL The consumer sector is becoming increasingly crowded, with new technologies making the promise that our everyday personal lives can be made easier and smarter. The ‘Connected Home’, once the thing of Science Fiction, is fast becoming Science Fact. We now have a huge range of connected devices, each with their own varying capabilities and benefits. The global market for these devices is predicted by industry analysts to grow from 6 billon today, to approximately 27 billion by 2025. Forecasts vary, but they are all talking in the tens of billions. We must ensure, therefore, that these devices have adequate network security. If a device is breached then it is conceivable that a malicious third party could exploit those vulnerabilities to gain access to your home area network (HAN). Initially, any attack may not become apparent – it’s unlikely that they are looking to turn the temperature of your home thermostat, but they could be looking through Network-Attached Storage (NAS) for personal information, logging key strokes or even using your home CCTV recorders hard-drive for illegal file sharing services or borrowing processor cycles to process bit-coin transactions. The good news is that manufacturers are taking security very seriously. The drive for better security has evolved exponentially. Consumers are getting smarter and are selecting products not only on their features but on the level of security they provide. Manufacturers are using high levels of encryption to ensure that it is virtually impossible for a third party to use their device as a gateway into the HAN. The key to staying protected is to regularly change passwords and when you do make sure you use a range of letters/numbers (upper and lowercase). Also, remember to change default passwords, especially on your home xDSL router. And finally, keep device firmware up to date. These three points will keep you safe and secure.

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Project1_Layout 1 29/09/2016 13:14 Page 1

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charge) connecting through the

installations were secure.

server straight to the NVR.

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EDIT Feature Compress oct16_000_PSI_mar15 26/09/2016 12:59 Page 2

COMPRESSION

Downsizing video data Video compression is the process in which footage is treated to reduce the size of the data file to make streaming and transfer viable. In this article we look at the different formats and what installers and specifiers should keep in mind when selecting a surveillance system

espite all of the advances in CCTV camera technology it is fair to say that without video compression the ability to run HD images over a network would not be nearly so slick as it currently is. Without compression, moving high definition footage could bring the whole security system, and also the broadband network in the UK, to a grinding halt. With estimates that a five minute uncompressed HD video contains around 25GB of data it is clear that something has to be done to make video more manageable. Today we have surveillance cameras that are capable of creating images of 7K clarity so you can understand how you would need to ensure that the infrastructure in place might need a little help in coping with such high resolution levels and the resulting amount of data being created. This is especially pertinent when you consider just how many other devices are running over the network. Of course the average CCTV camera being installed today is not rated at 7K or even 4K, although this is certainly an increasingly popular choice, so the massive resolutions are not the sole concern; the number of cameras on a system and also the desire for analytics and remote real time access also affect the performance and robustness of IP surveillance. So what is compression? Simplistically it is exactly what you’d think it is, except instead of just squeezing the amount of data to reduce the file size the technology looks at the aspects of the information that can be reduced or removed. The resulting final data is called the encoded bitstream and it is this that we see and hear for video and audio every day, including for security footage. The compression that most people are familiar with is that of the music file compressed for CD or downloading from a website such as iTunes, Amazon etc. The original music file (in data format) consists of three different levels; top (higher), middle and bottom (lower). As most of the information resides in the middle layer this is the part of the song that should be kept while the other two sections are reduced in size. The idea is that these two layers can be removed without the listener noticing any difference - despite the music purists’ claims. The same procedure can therefore be carried out to reduce the amount of data needed to scale

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down a cinema movie to a DVD, or for security footage to be transmitted over a network. Essentially when it comes to video compression there are four different aspects that can be manipulated to process the data. These four areas comprise frame rate, audio, colour and picture. The first of these, frame rate is a fairly easy one to explain when you consider that standard television broadcasts are at 30 frames per second (fps) and yet many internet videos (such as those found on YouTube) are running at 25 fps. This reduction in the number of frames allows the storage and upload/download of many more files than would have been possible at 30 fps. This is impressive enough but when you factor in that other services such as Skype run at 15 fps you can begin to recognise where massive data savings can be made without huge differences in the quality of the final result. When it comes to security footage, depending on the function of the system and any analytics being used, a drop in frame rate can make a serious dent in file size. For security files that contain audio, the same procedure as previously mentioned for music files applies, although most systems don’t carry audio as standard functions. The process of reducing the “picture” aspect of a video file concerns the changes in the images frame by frame. The compression procedure looks at the differences in the images being recorded

Today we have surveillance cameras that are capable of creating images of 7K clarity so you can understand how you would need to ensure that the infrastructure in place might need a little help

EDIT Feature Compress oct16_000_PSI_mar15 26/09/2016 13:00 Page 3

COMPRESSION

(from previous page)

For video compression there are a number of codecs with the most common being MPEG-4, MJPEG, H.264 and more recently H.265. All codecs have various differences and benefits for each application

and notes only the changes in the picture, thus requiring less new data to be recorded each time. This is often referred to as interframe compression and means that each frame does not have to be saved every time to create footage of an event. The fourth component of compression concerns brightness and colour processing. The human eye can detect millions of different shades and colours but there is no need for CCTV footage to contain such a rich palette. By selecting the most common colour to represent a number of colours the spectrum can be reduced and thus the file size is smaller because less information regarding colours is required. So far all of this sounds fairly straightforward (and it has been quite simplified), but compression does get a little more complicated when it comes to the subject of codecs. The codec is essentially the type of compression, or the algorithm that is used. For video compression there are a number of codecs with the most common being MPEG-4, MJPEG, H.264 and more recently H.265. All codecs have various differences and benefits for each application. There have been two primary standards organisations driving the definition of video codecs. The International Telecommunications Union (ITU) is focused on telecommunication applications that have created the H.26x standards for low bitrate video telephony. These include H.261, H.262, H.263, H.264 and H.265. The second is the International Standards Organization (ISO) which is more focused on consumer applications and has defined the MPEG standards for compressing moving pictures.

MPEG standards include MPEG-1, MPEG-2 and MPEG-4. MPEG and ISO often make slightly different tradeoffs based on the primary target applications. On occasions, the groups have worked together such as in the Joint Video Team (JVT) to define the H.264 codec also known as MPEG-4 Part 10 or MPEG-4 Advanced Video Coding (AVC) in the MPEG family. These standards have been critical in the widespread adoption of codec technology. Consumers find products based on standards affordable because of economies of scale. Industry is willing to invest in these standards given their assurance of interoperability between vendors. Content providers are attracted to these standards given the long life and broad demand their content would see. While almost all video standards are targeted for a few specific applications, they are often used to advantage in other applications when they are well suited. ITU and MPEG continue to evolve compression techniques and define new standards for better compression and newer market opportunities. So let’s consider the main differences between the most common codecs, MPEG-4, Motion JPEG and H.264 and see what the pros and cons of each one are. Then we can look at the new kid on the block, H.265 and also the systems developed by camera manufacturers to reduce the strain on networks and allow the use of high resolution technology such as 4K and above.

Motion JPEG Motion JPEG or M-JPEG is a digital video sequence that is made up of a series of individual JPEG images. (JPEG stands for Joint Photographic Experts Group.) One of the advantages of Motion JPEG is that each image in a video sequence can have the same guaranteed quality that is determined by the compression level chosen for the network camera or video encoder. The higher the compression level, the lower the file size and image quality. Since there is no dependency between the frames in Motion JPEG, a Motion JPEG video is robust, meaning that if one frame is dropped during transmission, the rest of the video will not be affected. Motion JPEG is an unlicensed standard. It has broad compatibility and is popular in applications where individual frames in a video sequence are required—for example, for analysis—and where lower frame rates, typically 5 frames per second or lower, are used. Motion JPEG may also be needed for applications that require integration with systems that support

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EDIT Feature Compress oct16_000_PSI_mar15 26/09/2016 13:00 Page 4

only Motion JPEG. The main disadvantage of Motion JPEG is that it makes no use of any video compression techniques to reduce the data since it is a series of still, complete images. The result is that it has a relatively high bit rate or low compression ratio for the delivered quality compared with video compression standards such as MPEG-4 and H.264.

MPEG-4 The MPEG-4 is used in video surveillance applications, is usually referring to MPEG-4 Part 2, also known as MPEG-4 Visual. Like all MPEG (Moving Picture Experts Group) standards, it is a licensed standard, so users must pay a license fee per monitoring station. MPEG-4 supports lowbandwidth applications and applications that require high quality images, no limitations in frame rate and with virtually unlimited bandwidth.

H.264 H.264, also known as MPEG-4 Part 10/AVC for Advanced Video Coding, this is the latest MPEG standard for video encoding. H.264 is becoming the video standard of choice. This is because an H.264 encoder can, without compromising image quality, reduce the size of a digital video file by more than 80% compared with the Motion JPEG format and as much as 50% more than with the MPEG-4 standard. This means that much less network bandwidth and storage space are required for a video file, or a much higher video quality can be achieved for a given bit rate. In the video surveillance industry, H.264 found the quickest traction in applications where there were demands for high frame rates and high resolution, such as in highways, airports and casinos, where the use of 30/25 (NTSC/PAL) frames per second was the norm. This is where the economies of reduced bandwidth and storage needs deliver the biggest savings especially now as megapixel cameras are becoming the camera of choice. The considered trade off, however is while H.264 provides savings in network bandwidth and storage costs, it requires a higher performance from network cameras and monitoring stations.

H.265 The most widespread codec at the moment is H.264 but the emergence of 4K (4096×2160) and 8K (8192×4320) cameras has led to the need for a new method of dealing with data. It all boils down to the amount of data that a codec can use to display an image without degrading its quality,

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thus leading to lower consumption of bandwidth. H.265, or High Efficiency Video Coding (HEVC), is claimed to be twice as powerful in terms of data compression ratio as its predecessor; H.264 can transfer SD contents in 1Mbps while H.265 is able to transfer 720p (1280x720) and HD content in 1-2 Mbps. It is the ability to handle such high levels of data that is leading most experts to conclude that H.265 will become the standard codec for not only security systems but all forms of video footage and now that many manufacturers are launching H.265 enabled models it will further aid the growth of HD cameras. The simplest explanation of how the codec works comes from Trusted Reviews: While 4K video increases picture quality by making individual pixels smaller, effectively what H.265 does is make them bigger to reduce the bitrate (and therefore file size). It then performs a vast array of processing tricks on the video as it is played to get the detail back. For the installer this is good news because it means that for customers to fully enjoy the benefits of high resolution cameras, they will probably need to switch to H.265 enabled hardware.

The most widespread codec at the moment is H.264 but the emergence of 4K (4096×2160) and 8K (8192×4320) cameras has led to the need for a new method of dealing with data

Other developments As already mentioned, we are where we are today because of the requirement for higher resolution images, an increased numbers of cameras placing a burden on networks and the benefits that creating these have for the end user such as analytics, recognition etc. While the generators of online video content can utilise royalty free open

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COMPRESSION

(from previous page)

Once resolution has been determined, it is important to select a compression technology suited to the application 34

source video codecs such as VP9 developed by Google as a successor to VP8, the alternative to H.264, the security sector has enhancements for reducing bandwidth requirements, some coming from camera manufacturers while H.265 was still in development. Probably the most well-known is Zipstream. Optimised for video surveillance, Axis’ Zipstream technology is a more efficient H.264 implementation, lowering bandwidth and storage requirements by an average 50% or more. Zipstream technology adds a module inside the video compression engine of the network camera that ensures that important details in the image get enough attention in the video stream while unnecessary data can be removed. The technology cuts the storage requirement without costly and complicated integration. It is provided free of charge in the latest Axis network cameras and according to the company, while Zipstream is available for H.264-based products, there is nothing in the technology that prevents the solution from migrating to H.265 encoders when that is technically possible. The IDIS Intelligent Codec delivers up to 30% bit rate reduction on top of H.265, thus giving users a 65% reduction. IDIS then adds a Motion Adaptive Transmission (MAT) technique, to achieve a further 15% rate reduction. MAT reduces the bit-rate by restricting transmission during live surveillance periods without movement, so that data transmitted can be reduced when there is no movement. Taking H.264 as the base line, IDIS Intelligent Codec plus MAT can reportedly deliver customers a total saving of up to 90%, depending on the scene and resolution. The less complex the scene and the less movement present, the better the compression. IDIS also implements dual codec (H.264/265) and hybrid codec across its H.265 range allowing users to use H.264 for live monitoring on current hardware, while utilising H.265 for recording, reducing the storage requirement and ensuring that the H.265 range is backward compatible with earlier IDIS technology. WiseStream is Hanwha Techwin’s independently developed technology to efficiently transmit videos via the network. Applying the WiseStream codec to H.265 and H.264, users can benefit from up to 75% reduction in bandwidth and storage requirements. Avigilon’s HDSM technology stores the video information on the server as small packets. Simultaneously, it separates the video into multiple useable segments: lower resolution and smaller size streams for situational awareness, and much larger streams for full image detail. HDSM then manages these streams based on what the user is viewing. For example, if multiple

cameras are being displayed in Avigilon Control Center software with full field of view, the lower resolution stream is sent from the server to the client. When the user engages a camera and digitally zooms in for greater detail, the higher resolution stream is provided. However, only the portion from that region of interest is sent. This reduces the amount of information exchanged between the server and client, by only providing the information that the user needs at that time, regardless of resolution.

The future So how will the compression of security video develop? While some manufacturers, such as Mobotix, have their own compression codec, MxPEG, most manufacturers use a standard compression for compatibility reasons and in years to come process standardisation is likely to take the confusion out of the picture – certainly we are seeing a host of H.265 cameras coming to market today. As we know, choosing the right camera for each point in a system is critical to a successful video surveillance system design and the first factor to consider will always be resolution. Available online tools that include pixels on target calculators are instrumental in helping select the most appropriate camera. Once resolution has been determined, it is important to select a compression technology suited to the application. According to Avigilon, resolution, frame rate, activity level, and investigative needs will all influence the selection of compression technology. All manufacturers will want to interoperate with other surveillance systems on a network therefore you can see that H.265 and H.264 will be the common codecs in video surveillance systems. Whether these are further enhanced using manufacturer developed software solutions depends on the choice of camera for the installation as not all units go beyond the codec in terms of offering additional bandwidth saving measures. Video compression is a vital part of the video process and with an increasing reliance on IT systems and the growing popularity of high resolution IP CCTV it is going to play an even bigger part in the future of security. As we are storing and accessing more and more electronic information all of the time, compression is set to be the hero of the day especially as we place more and more reliance upon surveillance installations of increasing resolution cameras in higher numbers with analytics and real-time access and integration expectations.

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Project1_Layout 1 26/09/2016 13:22 Page 1

NEED MORE SPACE? Our WiseStream technology compresses your data by 75%

Hanwha Techwin is introducing WiseStream, a complementary compression technology. WiseStream dynamically controls encoding, balancing quality and compression according to movement in the image. Combined with H.265 compression the bandwidth efficiency can be improved by up to 75% compared to current H.264 technology. WiseStream is available now on the new Wisenet Q series and all future H.265 camera ranges.

WISENET. WISESTREAM. WISE CHOICE.

hanwha-security.eu

EDIT inside1 oct16_PSI_may15 26/09/2016 13:03 Page 2

INSIDE STORY

Compression complements t is said that ‘necessity is the mother of invention’ and this has proved to be the case with H.265 and the benefits that it brings to video surveillance systems where Full HD and 4K cameras are deployed. The same can be said of emerging complementary compression technologies, such as WiseStream, which by dynamically controlling encoding, balancing quality and compression according to movement in an image, are able when coupled with H.265 compression, to reduce bandwidth usage by up to 75%, compared to current H.264 technology. “The latest generation of Full HD and 4K cameras are becoming costly when an end-user needs to store the high resolution video for operational or evidence purposes,” says Chris Parry, UK & Ireland Country Manager for Hanwha Techwin Europe. “This is because multipixel, high definition images can all too quickly fill up the capacity of an NVR or server when recorded at full frame rate and resolution. “End-users are increasingly questioning the total cost of ownership of a video surveillance system and this can mount up when large numbers of high definition cameras are installed. In addition to the capital investment required in NVRs or storage servers, the recurring cost of power consumed by hard drives and supporting air conditioning units, as well as ongoing maintenance costs, can be significant. Organisations with ‘green’ policies are also concerned about the environmental impact and sustainability of systems that consume very high levels of energy.”

H.265 compression technology is now available on a host of cameras but some manufacturers have gone one step further developing complementary compression technologies. Here we find out more about Hanwha Techwin’s WiseStream

By reducing video storage requirements with the help of H.265 and WiseStream, users can minimise the capital investment and ongoing operational costs

By reducing video storage requirements with the help of H.265 and WiseStream, users can minimise the capital investment and ongoing operational costs of recording and storage devices normally needed in order to take full advantage of the images captured by high definition cameras such as the QNV-6010R camera pictured. H.265 may be an emerging technology for the security industry, but it is an established standard as far as the broadcast and television sectors are concerned. The security industry has always been prepared to learn from media industries and has adopted best practice as is evidenced from the past transition to H.264 from MPEG. So it is only natural to leverage the latest technological advancements for the benefit of customers. “To help end users transition to H.265 technologies, the latest generation of Wisenet cameras employ a triple codec that enables simultaneous streaming of H.265, H.264 and MJPEG formats,” explains Chris. “With this, video can be recorded and viewed in different formats. It also facilitates integration with thirdparty systems that do not yet support H.265, allowing users to deploy the industry’s best cameras, with migration to H.265 as and when VMS support is provide.” As previously mentioned, complementary compression technologies, such as WiseStream, dynamically control encoding, balancing quality and compression according to movement in an image to bring about benefits for all.

The Opportunity “The massive processing power of the DSP chipsets incorporated into latest generation of high definition cameras, means that there are opportunities to provide users with significant added value from their video surveillance systems,” concludes Chris Parry. “It’s a win-win situation for all parties, and particularly so for those manufacturers of cameras and recording devices who have understood the need to incorporate the latest compression techniques into their products and by doing so, enabling users to achieve maximum return from their investment in a video surveillance solution.”

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Project1_Layout 1 27/09/2016 10:03 Page 1

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EDIT meet the installer oct16_000_PSI_may15 26/09/2016 13:07 Page 2

together raising standards

Meet the installer Do you use a distributor or buy direct from manufacturers? We do both, however the majority of our product is purchased from a distributor. The benefits of this being that they provide a next day delivery service and also gives us the options to collect product from their depots should the engineers be close by. As a member of a UK-wide purchasing group it allows us to work closely with many manufacturers and distributers to allows us to obtain parts at the best possible cost, making savings which we can in turn use to reinvest into our business and most importantly pass on to our customers. Is third party accreditation beneficial to your company? Absolutely essential. We pride ourselves as being one of the very first companies to gain the ISO:9001 accreditation through NACOSS in the early 90’s. It demonstrates to our customers (both commercial and domestic) that we are continuing to be at the forefront of meeting industry requirements. Our internal and external audit process allows us to continually monitor our business and ensure we are developing and changing to continue to meet our customers’ needs and expectations thus giving confidence in our abilities. Also in a time when health and safety regulations are at the forefront of every contractors mind knowing that we are recognised and supported by accredited bodies such as Acclaim, Alcumus SafeContractor and Constructionline not only gives us credibility but also increases client confidence. We are incredibly proud to be part of such highly held bodies and strive to continually provide the best service possible. What would be a typical project for you? I don’t really like to put labels on a typical project. The installation work we undertake varies so much whether it be from a small residential intruder alarm system to a large complex analogue addressable system which may consist of serval interlinked properties over a large site. As a company we enjoy the challenges brought by the various system installs we are asked to look at undertaking whether it be in the commercial market place or by the residential home owner. That said we recently undertook a large scale update of the analogue addressable system at Musselburgh Race Course which involved over 300 fire devices installed and commissioned over

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This month we talk to Alan Wheelans, Operations Director at Border Safeguard

a single site consisting of several networked systems. Are there any common requests from customers that give you problems? Being from a very small part of the world where everyone knows everyone’s business has its pros and cons for us. We are very fortunate to have a strong existing customer base who are satisfied with our service and happily pass on our details to friends, neighbours and relatives which keeps business going strong however with that comes the obligation we have to be able to continually offer our customers quality products at an affordable price. We refuse to trade quality over price but as often as possible look to find a balance between each so to ensure our customers get value for their money. The other is that you provide a quote one day and they duly accept several weeks after then expect you to turn up the day after! It’s rather frustrating on occasion but we do our best! What will be the impact of home automation on the security sector? Massive! I believe the future lies within an automated home, with home owners being able to control all functions from their smart phones or tablets. I personally have a Wi-Fi enabled kettle! Whether it is setting the intruder alarm using an app, checking CCTV footage through a live link or remotely operating additional security measures such as lighting - home and business owners will have increased control over their homes capabilities. There is not getting away from it, virtually every electronic product in any walk of life nowadays has an app and any form of electronic security sold will be required to do the same. The industry will have to quickly adapt to keep up to date with the introduction of the new technology to ensure products are attractive to the paying customer. It’s quirky yes, but for those of the mobile generation, the use of apps has become a habit like brushing your teeth or tying your shoelaces before leaving the house in the morning. People checking their systems by the use of an app will become something similar in years to come and it being available to a product will make the difference between someone purchasing one type of system over another.

Name: Alan Wheelans Job title: Operations Director Time in security/fire: 20 years Company: Border Safeguard Location: Selkirk Areas of expertise: Electronic security, CCTV, door access, fire detection, integrated IP security solutions, security lighting, nurse call Accreditations: NSI NACOSS Gold, BSIA, Alcumus SafeContractor Approved, Acclaim SSIP Accreditation, FSB Certificate Member, Constructionline Member, Plexus Group Member, Investors in Young People Accreditation, ISO:9001:2008, Scottish Borders Chamber of Commerce Member

“I believe the future lies within an automated home, with home owners being able to control all functions from their smart phones or tablets. I personally have a Wi-Fi enabled kettle!”

Do you think there is a skills shortage in the industry? Any trouble recruiting? Yes. However we are very lucky. The majority of 39

EDIT meet the installer oct16_000_PSI_may15 26/09/2016 13:08 Page 3

Pic courtesy: Musselburgh Race Course

together raising standards

Border Safeguard recently updated the analogue addressable system at Musselburgh Race Course involving over 300 fire devices

A recent project for NG Bailey was at Media City UK, Manchester

“Personally I dream of the day when a CCTV DVR can be taken straight out of the box, installed, set-up and then ready to use, having built in Wi-Fi capability that would signal direct to some form of cloud based storage” 40

our engineers have been with us for a very long time, with an average service length of around 18 years and we have a combined staff service length of over 250 years. That being said in January 2016 we were nationally recognized for our commitment to employing young people which we as a company have now become to value most importantly for our continuing success. We were presented with the Investors in Young People Good Practice Award, the only people management standard that focuses on an employer’s recruitment and retention of young people. This represents a true commitment to the training and development of young people and demonstrates that Border Safeguard Ltd as an employer of choice for young people within the Scottish Borders and Northumberland region. With the backing of Investors in Young People we are looking to build capacity within our apprentices and young employees to ensure that the business will continue to thrive in the long term future, utilising the skills and enthusiasm that the young people can bring to new challenges. We believe modern apprenticeships are the way forward and we feel we are providing opportunities to youngsters from the Scottish Borders that they may not necessarily get due to the change of the employment landscape of our region. The use of IP and technology is second nature to young people and this can’t be overlooked and should be welcomed by all within the industry.

colleagues who either work out in the field or in the office. Employing staff with local knowledge is

What is the industry’s biggest myth? That the installation of an intruder alarm system will 100% protect a property and once installed it can be left alone to do its job. Customers believe that once installed, a system looks after itself. Unfortunately we all know that this is not the case and this is something to be said for having your system well maintained to ensure that it is functioning as the day it was commissioned. Whilst we strive to ensure we install the latest technology to the highest standards unfortunately an intruder alarm system does not answer all of the questions on its own. The client must also ensure that physical security measures such as sturdy windows and doors in addition to well-maintained perimeter fences and gates are in place. These items, combined with a good understanding by all users of the capabilities of the installed system will ensure the best possible protection is offered.

The infrastructure is there. Looking at it from over the fence so to speak I would have to say however that as long as the expectations put on the players to perform by the media and supporters

What would make your job easier? Clones!!! Whether it be of myself or some of my

vital to the strength and success of our business. The understanding of our customers and their needs, wants and desires cannot be under estimated and thankfully we are very lucky to have people within our team who buy into this and realise the importance of this. And as most would request; a helicopter for getting about at times would be very handy!! What is your ultimate/fantasy electronic security product? Personally I dream of the day when a CCTV DVR can be taken straight out of the box, installed, set-up and then ready to use having built in Wi-Fi capability that would signal direct to some form of cloud based storage. It will come in the not so distant future I’m sure (if it has already I haven’t had a manufacturer at my door to demonstrate it!). The technology to do so is available and I believe it is only a matter of time that it is designed and marketed then in time will become the norm for small to medium sized systems installed. Will England ever win the football World Cup again? Without offending my neighbours south of the border……I really hope not…….I’m still holding out for a Scottish victory! (Albeit qualification would be nice for a start!) Joking aside there is no reason why they can’t.

remains as it is it may never happen. Team work and determination counts for a great deal in the sporting arena while the players also need to be given the opportunity to go out and enjoy what they do. Once that happens then England certainly have a chance. Look at Wales at the recent Euros; it almost worked for them!!! If you won £25,000 what would you do with it? Treat my family and colleagues first and foremost then use the money wisely. Some of it may be used to support a local cause or worthy charity while the rest I would probably put away for my children’s future with a small amount put towards the purchase of several new guitars which are ‘my thing’. Then I would get some lessons on how to play them properly!!

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EDIT application Sep16_000_PSI_mar15 27/09/2016 11:53 Page 1

APPLICATION

Security distributor protects new premises

When disctributor DVS moved to new premises, it chose outdoor Redwall detectors and infrared beams from Optex to protect the perimeter and approach of its warehouse and offices. The system chosen to protect the new facility has two principal purposes: firstly, to secure the property, staff and stock; secondly, as a way of demonstrating the use of the intrusion detection system to potential clients in a new demonstration room. “Our new large premises include open spaces and open access from public areas into the private space, so we had to choose technology that would prove not only to be reliable and robust, but was easy to setup and provide the cover for the layout,” says David Davies, Technical Sales Manager, DVS. The detectors chosen included five outdoor IP Redwall PIRs (SIP4010-IP units) installed on the front of the building situated on a CCTV tower, covering the building’s approach and securing the car parking area. Since the sensors are PoE compliant, cabling was simplified, cutting down on installation and power costs. The side and rear of the building are protected by Optex beam towers that form a virtual perimeter. These were specified to accommodate the wildlife and environment; trees and shrubbery surround the premises. The detectors are integrated with Hikvision cameras, triggering preset positions and the CCTV system is monitored outside opening hours by a remote alarm receiving centre.

Fire management and more at the Humber Bridge The Humber Bridge is a 2,220m single span suspension bridge which, when it opened in June 1981 was the longest in the world. The bridge contains a complex infrastructure that is primarily housed in the two towers. Its Maintenance Manager, John Williams, explains, “These substations contain a plethora of mechanical and electrical plant and machinery, which are relied upon for the Humber Bridge’s operation.” Within these areas there is a need for fire detection and Beverley based Fire Protection Supplies has provided solutions to the Humber Bridge for a number of years. Trevor Campbell, the company’s Director, states, “John contacted us to discuss upgrading the fire detection control panels and graphics system at the Humber Bridge, which involved installing ZX products and the Visualeyez Graphics Workstation from Morley-IAS by Honeywell.” Seven panels were replaced overall and these are sited in a variety of locations including the administration offices, where a central control room that contains all the servers and IT related technology is used to ensure that everything is running smoothly. Here the ZX5Se panels were installed, while at the other plant areas across the Humber Bridge saw a combination of ZX1Se and ZX2Se products used. The panels have been configured to report back to a new Visualeyez Graphics Workstation. In addition to the basic function of displaying alarms at a central location, the system also offers the ability to record and analyse both alarms and nonalarm events. This provides the building’s engineers or management with the tools they need to analyse alarms, faults, review events, assess problems and plan their maintenance and false alarm prevention strategies.

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“Visualeyez has provided the Humber Bridge with more than just an alarm monitoring package,” comments Trevor Campbell, “We have configured it so that it operates as a building management system, so the plant rooms are monitored via I/O devices and can send alerts about any issues affecting the equipment. It also has an events page that can generate an automatic report about any situation and can also control, start and test the system remotely, as well as switching on cameras to provide images of a location where an alarm has been activated. To enhance security, access doors and hatches have been fitted with sensors, so if an engineer is on-site, every time a door is opened a security warning is generated that provides a full audit trail of his or her activities.” It was decided that it would be beneficial to have two monitors within the central control room. To achieve this Fire Protection Supplies fitted a multimedia splitter over Category 5e twisted pair copper data cable, which now enables the two monitors to see the same Visualeyez system. To enable future expansion, the Visualeyez software supports 16 panels and can be upgraded to extend the software’s capabilities. 41

EDIT application Sep16_000_PSI_mar15 27/09/2016 11:54 Page 2

APPLICATION

4K video monitoring helps document steel distribution site SAKO-STAHL, based in southern Styria, Austria, is a distributor of construction steel. With a fleet of 21 trailers, the company prepares and distributes steel for construction across Austria from their base in South Styria. In 2014, SAKO was searching for a Full HD video solution that would be able to record high-resolution live images, recognise people and vehicles and archive images. SAKO approached partner ÖWD Security systems to install a video security solution that would identify and store details including registration plates or specific numbers for loading pallets in a comprehensible manner, both during the day and at night. This was to be done using an overview camera that would record sharp and in-depth production and loading images. The overarching goal was to be able to use the visual video archive to determine beyond doubt—particularly in the event of a complaint—whether and what material had been loaded and had left the site. ÖWD installed a video solution consisting of Sony Professional SNC-EB632R and SNC-XM631

An access control installation at new apartments A PAC access control system with bespoke panel has been installed in to a new apartment development, Oakhill Park, in Putney, London. A PAC EasiNet Residential access control system has been installed by Access Control Solutions to control all 14 external doors, from the main entrance through to the bike store. It

and SNC-EM632R Full HD cameras. SAKO was satisfied with the quality of the images but requested a higher resolution, specifically to cover the loading of products onto the trucks. At that time however it proved to be very difficult to find a suitable camera that was both able to meet the customer’s requirements and be economically viable. When Sony Professional’s SNC-VM772R 4K-IR camera launched in 2015, the customer ordered three units as soon as a test construction was completed. In total, 25 Sony Professional cameras are now being used at SAKO. “SAKO has been impressed by the image quality of Sony Professional cameras, and the Sony Professional SNC-VM772R 4K camera in particular", says Hermann Gutwenger, Account Manager and Project Manager at ÖWD Security systems. In particular, SAKO was impressed by this model because of the high level of detail and sensitivity outdoors, as well as the fact that the camera and its high-resolution imaging device can cover a significantly greater area than the conventional Full HD alternative.

is operating on a PC managed by the concierge. EasiNet residential security management software is designed to simplify keyholder management, reduce administration costs and deliver flexibility. PAC 512 two-door controllers with High Frequency (HF) readers have been incorporated into the system providing AES-128bit certified security, which reduces the risk of token cloning and the risk of unauthorised access. Currently the system has 190 users, with various access levels. An unusual aspect of this access control system is the finish of the panel. Oakhill Park has been designed with many chrome fixtures and fittings, including a chrome door frame on the main entrance, for a modern, opulent feel. The same effect was required by the developer for the access control panel on the front entrance. However, chrome has a tendency to flake when exposed to the elements over time. Access Control Solutions instead designed and had built a bespoke polished stainless steel panel by Guinaz which complements the chrome work yet is far more durable.

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EDIT application Sep16_000_PSI_mar15 27/09/2016 11:58 Page 3

Mobile CCTV system protects the Open Golf Championship

Video Management Software

Servers & Storage

Veracity provided key technology to Police Scotland’s Communications vehicle infrastructure protecting this year’s Open Golf Championship in Troon. Whilst the biggest annual golf event in the UK is played out to millions across global television networks, Police Scotland’s duty is to monitor the site which welcomed over 173,000 visitors during the four days of the Championship. Police Scotland overt technicians deploy regularly to a variety of locations across Scotland with a fully kitted Mercedes van including generator and back-up batteries that also routes power provided by the venue to the Police-deployed CCTV cameras at the site, including a mix of analogue and high-resolution IP devices. Site builds at events are sometimes challenging for Police Scotland with some venues requiring the mobile unit to connect to cameras across considerable distances of coaxial cable networks to record large volumes of streamed IP camera data. To meet this challenge, Police Scotland’s overt technical vehicle has been upgraded to take advantage of technology to quickly integrate with diverse CCTV systems and local infrastructure within a small footprint to fit the limited rack environment. Veracity has implemented an upgrade including Instek’s CCLite as the VMS client solution for the vehicle, with a pair of Instek 2U 16 channel recorders for the video feeds. Veracity’s HIGHWIRE Powerstars and CAMSWITCH Quads were installed into the Mercedes to connect to the cameras via a centrally-deployed Peli case which links back to the vehicle through the embedded site network. The combination of night/day, thermal and HD cameras positioned across the venue are all controlled centrally from the vehicle, and are field-tested with a laptop nearer the camera position using the Lite version of the VMS. This year’s release of the Instek CCLite App means that the presentation of the camera feed to the controller’s screen can now be seen on a tablet or smartphone, providing even more flexibility for Commanders on the ground. “The ability to connect into legacy and/or upgraded infrastructure upon arrival at a venue, plus a programme of introducing IP cameras, has resulted in a very practical, efficient and highly-capable service being delivered from a single mobile unit,” said Kingsley Greenman, Director of Technical Projects for Veracity who worked closely with Police Scotland on the upgrade, “It is now feasible to deploy and be fully active on site within three hours of leaving their base station, providing a fully-functioning security control suite.”

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EDIT application Sep16_000_PSI_mar15 27/09/2016 11:59 Page 4

APPLICATION

Security in the Shetland Isles

Shetland Facilities Management (SFM) Security has provided Morrison Construction with an access control system utilising fingerprint biometric recognition devices for the new Anderson High School and Halls of Residence development at Lerwick in the Shetland Islands. As main contractor for the £56m project, Morrison’s brief for SFM was for an integrated access control system during construction which could give an accurate count of the workforce in each of the site’s two zones, split by company and trade discipline, for not only HSSE requirements but also emergency response, robust time and attendance recording and to capture the data and metrics required for project controls. SFM’s solution was an integrated platform that combined biometric fingerprint readers from ievo with a Paxton Net2 access control system. Eight ievo fingerprint readers were installed on four entry turnstiles together with an ievo desktop enrolment reader for initial registering employee fingerprint templates in the site control room. SFM installed the equipment in two 20ft ISO container security portals (one for each zone of the project) which provided efficient through-put and foot-fall at peak and off-peak times. Simon Orchard, Director of Security, Shetland Facilities Management, commented, “Logistical issues with using smart cards alongside a large workforce we always found problematic. Using ievo’s biometric solution allows us to save costs whilst also improving efficiency. The devices are easy to install, robust, operational in harsh climates and working conditions.” Shaun Oakes, Managing Director of ievo added, “It was vital that the fingerprint system would maintain operational regardless of the weather conditions or the amount of users enrolled. The installation of the solution has now bedded in very effectively and Morrison Construction staff liked the ease of use for both enrolment of fingerprints, and generating accurate and reliable reports.”

Post NL improves security and operational efficiency

IDIS has announces the delivery of a unified surveillance solution that is enabling PostNL, the Netherlands’ postal service, to step up security across its estates while protecting its existing investment and reducing running costs. Having made significant investments in security systems to reduce manned guarding

while running a lean security operation, PostNL wanted to drive additional efficiencies and further minimise specific risks. It therefore needed to improve monitoring at six post sorting centres, eighteen parcel depots and several key facilities. Beveco Gebouwautomatisering integrated the disparate systems. Combined with IDIS Solution Suite (ISS), a security management platform was developed to unify all surveillance, alarms and alerts and reporting. As well as accommodating IDIS DirectIP full-HD cameras to upgrade surveillance in critical areas, the ISS offered the flexibility to integrate legacy IDIS analogue digital video recorders (DVRs). Although more than twelve years old, they will offer functionality for years to come, so avoiding the need for a costly rip and replace that would have required high capital investment. Around 3000 cameras from multiple manufacturers, with the majority from IDIS, have been integrated onto the centralised security management platform. The ISS interface makes it easy for security operators to manage and control everyday security events in real-time, from opening gates across the estate to being fully prepared to respond fast to suspect behaviour or a full-scale emergency. Monitored 24/7 by two operators and overseen by a security manager, PostNL has improved security measures both across its workforce and facilities. At the same time, by ensuring the highest standards to safeguard all goods, it provides a premium quality service for online retail customers. In parallel with this, Post NL has significantly increased operational effectiveness.

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EDIT Feature VAD oct16_000_PSI_mar15 26/09/2016 14:47 Page 2

FIRE SAFETY

Got the measure of VADs? Growing awareness of the need to alert people with hearing impairments to a potential emergency has led to increasing use of visual alarm devices (VADs). Here we look at the technology and terminology…

istorically, there was little guidance on the design of a suitable visual alarm solution for fire alarm evacuation. Little was known about the effectiveness of the devices being specified, raising questions over their suitability to attract attention in a fire alarm evacuation situation. Furthermore, the placement of such devices was left to chance or, at best, personal judgment, often based on misguided principles. Misunderstandings were exacerbated by beacon manufacturers, who had inconsistent methods of product specification. Most were not based on any recognised standard of performance and had little or no scientific or engineering grounding. However, new regulations were introduced in 2014, providing specifiers and installers with greater guidance on how best to select and fit visual alarm solutions. The establishment of EN54-23 and the associated system design and installation codes of practice brought to bear by incorporating CoP 0001 into BS5839-1 has shed light on the specification of VADs. The process is now so simple that only a tape measure is required to begin planning an effective and compliant solution.

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“Ultimately, the decision on whether to use a VAD or beacon has not changed,” says Steve Martin, Product Manager, Eaton. “In the UK, the decision is based on the outcome of a formal risk assessment under the Regulatory Reform (Fire Safety) Order. However, once the decision has been made, the method of assessing performance and providing a solution for the intended area has never been simpler.” Beacon performance was traditionally calculated under one of the following three criteria: candela, watts or joules ratings. Candela - The single candela specification, traditionally attached to older beacons, was of little value to system designers, as the candela measurement was simply a calculation of point light intensity. In many cases, the manufacturer would not even indicate where this light intensity point lay. Additionally, this measurement says nothing about the effectiveness of the product at the given point, let alone at different angles around the device. Furthermore, it provides little insight into the range limit at which the device would be effective. Watts - Beacons listing watts as the key performance criteria were even less useful for assessing effectiveness, since this measurement

The VAD selection process is now so simple that only a tape measure is required to begin planning an effective and compliant solution

EDIT Feature VAD oct16_000_PSI_mar15 26/09/2016 14:47 Page 3

FIRE SAFETY

(from previous page)

“All the hard work of assessing and measuring the light output, transfer efficiencies and performance ratings has been completed today by the VAD manufacturer”

References: • RRO, Regulatory Reform (Fire Safety) Order 2005 • BS5839-1:2002+A2:2008 • EN54-23:2010 Fire detection & fire alarm systems – Fire alarm devices – Visual alarm devices • COP 0001: Issue 1.0 - Code of Practice - Visual Alarm Devices Used For Fire

would only tell the decision-maker what power input the device would demand. The figure would indicate how power hungry the beacon device was and may also indicate how many devices could be housed on a system circuit, but it would reveal almost nothing about the range of effective light that would attract attention in an emergency evacuation scenario. Joules - Finally, a large proportion of designers and specifiers felt comfortable with the joule rating. Having been used for many years, this was a mainstay in the fire industry. However, familiarity can breed contempt. It’s only in the cold light of day that the industry now acknowledges that this is of limited use when judging the suitability of a device. The joule rating, stated on a traditional beacon, usually referred to the energy that would be stored on the capacitors in the device, or the energy to be transferred into the xenon flash tube. However, the level of light emitted from the device was unknown, since different tubes had different efficiencies or transfer rates. In addition, the joule reveals nothing about how this light will be dispersed. In extreme cases, it could be that most of the xenon flash tube’s energy is wasted as a significant amount of light may not even leave the device, and may just bounce around within the lens. In short, these inconsistent and unfounded methods for specifying traditional beacons did not make the job of the system designer, integrator, specifier or installer very

straightforward. Thankfully, all of these methods have been rendered obsolete by EN54-23, whereby VADs are measured simply in terms of coverage, stated as a rating code in meters. As a result, the certified VADs now appearing on the market are poles apart from their predecessors. “All the hard work of assessing and measuring the light output, transfer efficiencies and performance ratings has been completed today by the VAD manufacturer,” reveals Steve Martin. “Without the need to worry about candela, watts and joules, the task of product selection is much simpler since all certified products use the same measurement code, which must be clearly stated. “A simple tape measure, to determine the required coverage, will often suffice. A simple measurement of the area’s total width, length and height will give an initial indication of how many VADs will be required.” For example, an EN54-23 certified VAD could state a coverage of ‘W-2.4-5.’ This code, which would be published with each device, simply means that the VAD is suitable for WALL mounting, rated at a mounting height of 2.4m, and covering a square area of 5sqm. Ceiling devices are similar, but the coverage is stated in terms of the coverage diameter (of a cylinder) rather than the width. In this case, the code ‘C-2.4-5’ would indicate a ceiling-mounted device, at a height of 2.4m, offering coverage of Ø 5sqm. Once the basic calculation is done, any obstacles within the coverage area can be easily overcome, either by dividing the space into separate segments and allocating individual VADs to these, or by positioning the VAD appropriately to cover the room. Improvement of the light level might be a direct result of its positioning or the same result may be achieved by leveraging indirect light from illumination of adjacent surfaces within the coverage volume. In the UK, guidance for this is given within CoP 0001. “Factoring in ambient light is, at present, only a prescribed recommendation within the UK, included in CoP 0001,” explains Steve. “Even though factoring ambient light is not a mandatory requirement in the UK, it is good practice to consider this, especially in areas of extremely high ambient light such as conservatories.” In summary, the starting point for any VAD coverage calculation is a simple measurement of the intended coverage area using a tape measure – or reference to drawings if the building is not accessible. This certainly makes the job of the system designer or specifier far more straightforward in achieving effective coverage.

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fsj oct_Layout 1 26/09/2016 16:22 Page 1

Security Systems Engineer – Bournemouth / Southampton Our Ref: C502744 Salary: £26,000 to £28,000 Working for a security systems company, you will be responsible for the service, fault finding and repair of various Security Systems including CCTV, Intruder Alarms, and Access Control systems whilst ensuring that all services, repairs and call outs are carried out as quickly and efficiently as possible in accordance to Company policies and procedures. Requirements: • At least 2 years proven experience working with a range of Security Systems, including CCTV, Access Control and Intruder Alarms. • Hard working and self motivated • Ability to work on own initiative • Full drivers licence In return, they are offering: • Competitive salary • Company vehicle • Additional company benefits So if you’re an experienced Security Systems Engineer based in the Bournemouth and Southampton area, then please get in touch with David Atha on 01509 615292.

Applications Engineer Gatwick Our Ref: C502723 Salary: £30,000 to £35,000

Fire and Security Engineer – Belfast Our Ref: C502712 Salary: £22,000 to £26,000

We are working on behalf of a leading fire protection company who are looking to add an experienced Applications Engineer to their team where they will be responsible for all aspects of fire suppression engineering, from design to execution, as well as ongoing product & technical support to end users and sales team.

We are recruiting on behalf of a leading national Fire & Security company who are looking for an experienced Fire and Security Engineer to join their team where they will be responsible for the Planned Preventative Maintenance (PPM), Reactive Maintenance and additional works on Fire & Security systems in Belfast.

Requirements:

• BA or MSc Degree in Engineering, preferably of the Mechanical, Electrical or Fire Science discipline • Experience working on gas suppression systems • Fluency in a second language is highly recommended and encouraged • Proficient with MS Office and MS Project • Experience with flow calculation software (VDS or Hughes preferred) • Strong drafting experience using 2D and 3D modeling software Offering in return: • Competitive salary: £30,000 to £35,000 • Pension • Mobile phone and laptop

• Proven experience working on Fire Alarm, CCTV and Access Control systems • Fire & Security Apprenticeship (or equivalent) • Health & Safety training • Educated to GCSE Level minimum • City & Guilds Part 3 (Electrical Installation 2360) or equivalent qualification (desirable) Offering in return: • Competitive salary • Pension • Healthcare • Death in service

Please contact David Atha for more information on 01509 615292.

Fire Systems Engineer – West Midlands Our Ref: C502739 Salary: £25,000 to £27,000

Control Room Manager – South of Birmingham Our Ref: C502714 Salary: £30,000 to £35,000

We are working on behalf of an established fire services provider who are looking to add a Fire Systems Engineer to their team where they will be responsible for the maintenance, small works and reactive calls on a range of Fire Alarms, Door Entry and Warden Call systems in the West Midlands, with additional work on Access Control and CCTV systems.

We are working on behalf of a fire and security solutions company who are looking to add a Control Room Manager to their team where they will be responsible for operating a control room, managing a team of engineers and providing technical support on CCTV systems. You will also be responsible for the efficient service delivery of services to all customers, both internal and external.

Requirements: • Proven experience working on a range of fire systems • Electrical / Electronic qualification (City & Guilds etc) • Strong knowledge and understanding of BS5839 and BS5266 • Previous experience working on Galaxy and Pelco systems • IOSH / NEBOSH qualifications would be highly advantageous. Offering in return: • Competitive salary • Company vehicle • Overtime • Additional company benefits Please contact Greig Johnston for more information on 01509 615292.

Requirements: • Previous experience within a busy multi functioning control room, with a strong knowledge of control room practice • Proven management and leadership skills • Working experience of CCTV systems • Attention to detail is a must as well as the ability to think on your feet and make decisions using your own judgment.

In return, they are offering a competitive salary. To apply for this role, please contact Alan McFadden on 01509 615292.

So if you have BFPSA, FIA or BS5839 Training, previous experience in the fire and security industry, and are looking for a new position in Belfast then please get in touch. To apply, please contact David Atha for further information on 01509 615292.

Fire & Security Engineer – Dundee Our Ref: C502711 Salary: £20,000 to £25,000 We are recruiting on behalf of a leading national Fire & Security company who are looking for an experienced Fire and Security Engineer to join their team where they will be responsible for the Planned Preventative Maintenance (PPM), Reactive Maintenance and additional works on Fire & Security systems in Dundee. Requirements: • Proven experience working on Fire Alarm, CCTV and Access Control systems • Fire & Security Apprenticeship (or equivalent) • Health & Safety training • Educated to GCSE Level minimum • City & Guilds Part 3 (Electrical Installation 2360) or equivalent qualification (desirable)

Offering in return: • • • •

Competitive salary Pension Healthcare Death in service

So if you have BFPSA, FIA or BS5839 Training, previous experience in the fire and security industry, and are looking for a new position in Dundee then please get in touch. To apply, please contact David Atha for further information on 01509 615292.

EDIT prod focus oct16_PSI_feb15 26/09/2016 15:53 Page 2

FOCUS: 4K CAMERAS

4K PTZ with 36x zoom Hikvision 4K series DS2DF8836IV-AEL smart PTZ dome cameras are reportedly able to capture coloured images in dim light environment with low illumination level down to 0.02Lux (colour). Embedded with 1/1.9’’ progressive scan CMOS chip makes WDR (120dB) and 8MP real-time resolution possible. In addition to 36X optical zoom Day/Night lens the camera also features a range of functions including face detection, intrusion detection, line crossing detection and audio exception. Smart Defog is also supported to improve image quality in challenging conditions. In the same range, the AELW model features a wiper blade. www.hikvision.com/en/

4K camera with built-in intelligence

Capturing 12 megapixel images at 20 frames per second and 4K ultra HD images at 30 frames per second, the DINION IP ultra 8000 MP camera from Bosch captures fast moving objects in high detail. Multiple regions of interest (ROI) in combination with ROI tracking helps to focus on relevant details without losing the bigger picture, while enabling tracking of objects of interest in the wide-angle scene. Intelligent Auto Exposure (IAE) technology dynamically adjusts the exposure of the camera to automatically adapt to changing light conditions. The IAE technology also contributes to the dynamic range of the camera which boasts 92+16 dB, totalling 108 dB, for the 4K ultra HD mode. Another feature of the camera is built-in Intelligent Video Analysis (IVA). The camera’s ability to capture images in 12 megapixel or 4K ultra HD resolution combined with IVA offers an ideal solution for highly detailed and effective retrospective analysis. uk.boschsecurity.com 48

‘True 4K’ dome camera The WV-SFV781L dome camera from Panasonic delivers what the company describes as ‘True 4K’ image quality and resolution at both the centre and the corners of the image. The True 4K camera can cover a view four times larger than 1080p cameras, and a view nine times larger than 720p cameras. It can also cover two and three times the distance of 1080p and 720p cameras respectively. The 1/1.7 type sensor, in combination with the Panasonic True 4K F1.6 lens, achieves low light performance at 0.3 lux in colour or 0.03 lux in black and white mode. The camera also has Smart IR-LED making it possible for clear and sharp pictures at 0.0 lux across the 4K image. The rain wash coating helps reduce maintenance costs and helps avoid the effect of the drops and dust. Virtual PTZ operation allows the user to focus on one smaller area in view whilst still recording the whole area, so no event is missed in critical applications. business.panasonic.co.uk

24/7 4K surveillance camera

The Axis P1428-E is a compact, outdoor-ready bullet-style camera. This day/night camera is suitable for 24/7 video surveillance, in exposed outdoor areas and for general indoor surveillance purposes where a compact camera is needed. The camera provides 8.3 MP/4K Ultra HD resolution at 30 frames per second. When using a standard HDTV monitor or a 4K monitor, the resolution will improve the possibilities to magnify any part of the scene to pull crisp forensic video from large areas. The P-iris control provides optimal depth of field, resolution, image contrast and clarity. The compactly designed camera offers multiple H.264 and Motion JPEG streams that can be individually optimised for bandwidth and storage efficiency. AXIS P1428-E also offers support for edge storage that allows recording video directly to a storage such as a microSD/SDHC card. www.axis.com

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EDIT prod focus oct16_PSI_feb15 26/09/2016 15:54 Page 3

Weatherproof dome features 22x zoom The Uniview 4K (12MP) IR Network PTZ dome camera (IPC6248SR-X22) comes complete with 22x optical zoom and 150m smart IR technology. The PTZ dome also benefits from features such as triple streams and IR antireflection window. Other features include ONVIF compatibility, network autoadaptability, H.265, optical glass, temperature control technology, 6 KV surge protection, IR cut filter, SD card support, PoE and IP66 rated housing. PSU is included. The camera is manufactured and designed to battle bad weather (especially in dusty weather) and has snow-removing functionality and a heat dissipation system. sg.uniview.com/

4K camera with plug and play installation

Connections Hello again, I am sure you will recall the recent telecom outages by BT at the end of July and the impact it had on your businesses. We certainly do, at the time we hit the social media sites with updates on how it was affecting the Security Industry and ARC/RVRC’s. The telecom outages at the end of July affected network connectivity of radio based stations as such ARC’s were buried in communication failures both on the radio path and on some secondary paths as well. When Radio/PSTN signalling systems experience a mass Radio outage the PSTN receiving infrastructure is put under considerable stress. It is close to impossible to scale the PSTN receiving equipment at network level to cater for 100% connectivity for every device as they attempt to fast poll when the Radio network has failed. However, operating 2 totally independent radio providers, with or without additional optional IP delivery (for 3 way signalling), is infinitely more scalable and reliable for every connection, irrespective of the grade of signalling. Such a solution provides managed connectivity for both independent radio paths, the SIMs and infrastructure are managed end to end in a Dual Radio solution. Whereas with Radio/PSTN solutions, only the Radio element is managed end to end by the ATS provider. Issues with the customer’s PSTN line (locally or at network level) must be managed by the end user. The cost of PSTN line rentals are increasing (whilst it seems the service levels are decreasing) and many customers are turning to VoIP services from providers such as Sky and TalkTalk. Switching to VoIP can mean that some Digi’s or other services work intermittently or not at all. In any case Digi’s are vulnerable to round trip delays due to network related timing issues.

The DC-B1803 network camera from IDIS provides 4K (3840 x 2160) resolution at 30 images per second with H.264/MJPEG compression. This camera is equipped with optional (C/CS mount) lens, True Day/Night, PoE (IEEE 802.3af Class 3), audio I/O, alarm I/O and microSD/SDHC/SDXC card backup. Additional functions include motion detection, tampering and TripZone; where the user defines an area in the scene, where the area is being monitored to detect an object that crosses the zone inward or outward. It can be used to trigger an event condition. With an operating temperature of -10°C to +50°C the camera operates in humidity environments up to 90° and utilises DirectIP technology for plug and play installation as well as ONVIF Profile S. www.idisglobal.com

NOTE: All technical specifications listed are provided by manufacturers www.psimagazine.co.uk

A Dual Radio solution can provide installers with all the functionality they need over either path. You don’t have to worry about the many things that can effect a PSTN line such as shared lines, call barring, in bound calls, busy times, line voltages, PABX’s and many more. Both paths are preconfigured and automatically commission to the network. Furthermore the network service provider can deliver confirmed communication failures to the ARC, so no more customers being called in the early hours to be told of single path failures which they, the ARC, or the Installer can do nothing about! So I hear you say, tell me more, who is this supplier that eradicates single path failures? The answer is known to us……….. Contact me on Stevek@southernmonitoring.co.uk Bye for now

EDIT prod focus oct16_PSI_feb15 26/09/2016 15:59 Page 4

FOCUS: 4K CAMERAS

Real time 4K streaming cameras The Eco-Savvy 3.0 series cameras from Dahua are capable of delivering real-time 1080p video streams at 60 fps, 4Mp video streams at 30fps and 4K video streams at 15fps and utilises H.265 compression to cut bandwidth. The range includes the 4K option, the IPC-HDBW4800E, as shown here. The Eco-Savvy 3.0 series features a range of detection features, including face detection, tripwire detection, and intrusion detection. These features mean that users are equipped with more precise video analysis. The series also boasts starlight technology, WDR image enhancement technology, triple video streams, and Intelligent Video Surveillance (IVS). www.dahuasecurity.com/uk

Camera series delivers up to 12MP Delivering 4K UHD resolution, Wisenet P Series cameras deliver up to 12MP resolution with a list of features and compression technologies. The PNO9080R from the Wisenet P Series Performance IP camera line is a 4K, 12MP outdoor bullet that features WiseStream technology, triple codec H.265/H.264/MJPEG and motorised vari-focal 4.5-10mm lens. The camera capabilities also include True D/N, True WDR (120dB), IR (40m), edge analytics, SD card slot (SD/SDHC/SDXC up to 128GB), digital auto tracking, Hallway view, IK10/IP66 and it supports a PTZ handover function. www.hanwhasecurity.com

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EDIT prod focus oct16_PSI_feb15 26/09/2016 16:04 Page 5

360degree panoramic 4K dome The Eclipse Signature ESG-IPF812 4K Ultra HD vandal-resistant fisheye fixed dome camera boats an ultra-wide angle lens giving 360°panoramic image. Embedded infrared light, 360° fill-in light, up to 20m (65 ft) IR distance 3D DNR (Digital Noise Reduction) aid in the generation of the image. A built-in microphone and speaker enable two-way talk supported sextuple streams with ROI (Region of Interest) functionality and the unit also benefits from distortion correction, ONVIF conformance and PoE. www.eclipsesurveillance.com

Camera includes self-learning analytics The HD Pro camera series from Avigilon with self-learning video analytics is available in 4K (8 MP) to 5K (16 MP) resolutions. The series offers wide scene coverage, object detection and the ability to zoom in for clear image detail. The image quality of the HD Pro camera series is made possible by Avigilon’s H4 platform, which combines Avigilon’s LightCatcher technology for low-light performance, H.264 compression and the latest edition of its patented High Definition Stream Management (HDSM) technology, HDSM 2.0. These technologies enable increased resolution, greater processing power, outstanding image quality and smarter bandwidth and storage management. avigilon.com

Southern Monitoring 0844 871 2223 and Northern Monitoring 0844 871 2224 BT Redcare B!!!!!!!!! CSL CSL DualCom DualCom EMIZON EMiZON ArchAngelPassivSystems Loneworker RISCO RISCO Group Group RSI RSIVideo Video Technologies Technologies WebWayOne WebWayOne

Trust the Largest Independent Supplier of Monitoring Services in the UK

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Best Value Security Products from Insight Security www.insight-security.com Tel: +44 (0)1273 475500 ...and lots more Computer Security

Anti-Climb Paints & Barriers

Metal Detectors (inc. Walkthru)

Security, Search & Safety Mirrors

Security Screws & Padlocks, Hasps Fastenings & Security Chains

ACCESS CONTROL

Key Safes & Key Control Products

Traffic Flow & Management

see our website

ACCESS CONTROL & DOOR HARDWARE

ALPRO ARCHITECTURAL HARDWARE ACCESS CONTROL

ACT ACT – Ireland, Unit C1, South City Business Centre Tallaght, Dublin 24 Tel: +353 (0)1 4662570 ACT - United Kingdom, 2C Beehive Mill Jersey Street, Manchester M4 6JG +44 (0)161 236 3820 sales@act.eu www.act.eu

Products include Electric Strikes, Deadlocking Bolts, Compact Shearlocks, Waterproof Keypads, Door Closers, Deadlocks plus many more T: 01202 676262 Fax: 01202 680101 E: info@alpro.co.uk Web: www.alpro.co.uk

ACCESS CONTROL – SPEED GATES, BI-FOLD GATES

HTC PARKING AND SECURITY LIMITED ACCESS CONTROL – BARRIERS, GATES, CCTV

ABSOLUTE ACCESS Aberford Road, Leeds, LS15 4EF Tel: 01132 813511 E: richard.samwell@absoluteaccess.co.uk www.absoluteaccess.co.uk Access Control, Automatic Gates, Barriers, Blockers, CCTV

4th Floor, 33 Cavendish Square, London, W1G 0PW T: 0845 8622 080 M: 07969 650 394 F: 0845 8622 090 info@htcparkingandsecurity.co.uk www.htcparkingandsecurity.co.uk

ACCESS CONTROL

INTEGRATED DESIGN LIMITED ACCESS CONTROL

KERI SYSTEMS UK LTD Tel: + 44 (0) 1763 273 243 Fax: + 44 (0) 1763 274 106 Email: sales@kerisystems.co.uk www.kerisystems.co.uk

Integrated Design Limited, Feltham Point, Air Park Way, Feltham, Middlesex. TW13 7EQ Tel: +44 (0) 208 890 5550 sales@idl.co.uk www.fastlane-turnstiles.com

ACCESS CONTROL

SECURE ACCESS TECHNOLOGY LIMITED Authorised Dealer

ACCESS CONTROL

COVA SECURITY GATES LTD Bi-Folding Speed Gates, Sliding Cantilevered Gates, Road Blockers & Bollards Consultancy, Design, Installation & Maintenance - UK Manufacturer - PAS 68

Tel: 01293 553888 Fax: 01293 611007 Email: sales@covasecuritygates.com Web: www.covasecuritygates.com

Tel: 0845 1 300 855 Fax: 0845 1 300 866 Email: info@secure-access.co.uk Website: www.secure-access.co.uk

Custom Designed Equipment ACCESS CONTROL MANUFACTURER

NORTECH CONTROL SYSTEMS LTD. Nortech House, William Brown Close Llantarnam Park, Cwmbran NP44 3AB Tel: 01633 485533 Email: sales@nortechcontrol.com www.nortechcontrol.com

ACCESS CONTROL – BIOMETRICS, BARRIERS, CCTV, TURNSTILES

UKB INTERNATIONAL LTD Planet Place, Newcastle upon Tyne Tyne and Wear NE12 6RD Tel: 0845 643 2122 Email: sales@ukbinternational.com Web: www.ukbinternational.com

• • • • • ȏ •

Indicator Panels Complex Door Interlocking Sequence Control Door Status Systems Panic Alarms &HOO &DOO $΍UD\ 6\VWHPV Bespoke Products

www.hoyles.com sales@hoyles.com Tel: +44 (0)1744 886600

Hoyles are the UK’s leading supplier of custom designed equipment for the security and access control industry. From simple indicator panels to complex door interlock systems.

BUSINESS CONTINUITY

ACCESS CONTROL, CCTV & INTRUSION DETECTION SPECIALISTS

BUSINESS CONTINUITY MANAGEMENT

VANDERBILT INTERNATIONAL (UK) LTD

CONTINUITY FORUM

Suite 7, Castlegate Business Park Caldicot, South Wales NP26 5AD UK Main: +44 (0) 2036 300 670 email: tradeshows@VanderbiltIndustries.com web: www.vanderbiltindustries.com

Creating Continuity ....... Building Resilience A not-for-profit organisation providing help and support Tel: +44(0)208 993 1599 Fax: +44(0)1886 833845 Email: membership@continuityforum.org Web: www.continuityforum.org

www.insight-security.com Tel: +44 (0)1273 475500

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CCTV CCTV Rapid Deployment Digital IP High Resolution CCTV 40 hour battery, Solar, Wind Turbine and Thermal Imaging Wired or wireless communication fixed IP CE Certified Modicam Europe, 5 Station Road, Shepreth, Cambridgeshire SG8 6PZ www.modicam.com sales@modicameurope.com

CONTROL ROOM & MONITORING SERVICES ADVANCED MONITORING SERVICES

EUROTECH MONITORING SERVICES LTD.

Specialist in:- Outsourced Control Room Facilities • Lone Worker Monitoring • Vehicle Tracking • Message Handling • Help Desk Facilities • Keyholding/Alarm Response Tel: 0208 889 0475 Fax: 0208 889 6679 E-MAIL eurotech@eurotechmonitoring.net Web: www.eurotechmonitoring.net

CCTV POLES, COLUMNS, TOWERS AND MOUNTING PRODUCTS

ALTRON COMMUNICATIONS EQUIPMENT LTD

DISTRIBUTORS

Tower House, Parc Hendre, Capel Hendre, Carms. SA18 3SJ Tel: +44 (0) 1269 831431 Email: cctvsales@altron.co.uk Web: www.altron.co.uk

CCTV

G-TEC Gtec House, 35-37 Whitton Dene Hounslow, Middlesex TW3 2JN Tel: 0208 898 9500 www.gtecsecurity.co.uk sales@gtecsecurity.co.uk

CCTV/IP SOLUTIONS

DALLMEIER UK LTD 3 Beaufort Trade Park, Pucklechurch, Bristol BS16 9QH Tel: +44 (0) 117 303 9 303 Fax: +44 (0) 117 303 9 302 Email: dallmeieruk@dallmeier.com

sales@onlinesecurityproducts.co.uk www.onlinesecurityproducts.co.uk

ADI ARE A LEADING GLOBAL DISTRIBUTOR OF SECURITY PRODUCTS OFFERING COMPLETE SOLUTIONS FOR ANY INSTALLATION.

ADI GLOBAL DISTRIBUTION SPECIALISTS IN HD CCTV

MaxxOne Unit A10 Pear Mill, Lower Bredbury, Stockport. SK6 2BP Tel +44 (0)161 430 3849 www.maxxone.com

Chatsworth House, Hollins Brook Park, Roach Bank Road, Bury BL9 8RN Tel: 0161 767 2900 Fax: 0161 767 2909 Email: info@adiglobal.com

WHY MAYFLEX? ALL TOGETHER. PRODUCTS, PARTNERS, PEOPLE, SERVICE – MAYFLEX BRINGS IT ALL TOGETHER. CCTV & IP SECURITY SOLUTIONS

PANASONIC SYSTEM COMMUNICATIONS COMPANY EUROPE Panasonic House, Willoughby Road Bracknell, Berkshire RG12 8FP UK Tel: 0207 0226530 Email: info@business.panasonic.co.uk

MAYFLEX Excel House, Junction Six Industrial Park, Electric Avenue, Birmingham B6 7JJ

Tel: 0800 881 5199 Email: securitysales@mayflex.com Web: www.mayflex.com

COMMUNICATIONS & TRANSMISSION EQUIPMENT

KBC NETWORKS LTD. Barham Court, Teston, Maidstone, Kent ME18 5BZ www.kbcnetworks.com Phone: 01622 618787 Fax: 020 7100 8147 Email: emeasales@kbcnetworks.com

THE UK’S MOST SUCCESSFUL DISTRIBUTOR OF IP, CCTV, ACCESS CONTROL AND INTRUDER DETECTION SOLUTIONS

DIGITAL IP CCTV

SESYS LTD High resolution ATEX certified cameras, rapid deployment cameras and fixed IP CCTV surveillance solutions available with wired or wireless communications.

1 Rotherbrook Court, Bedford Road, Petersfield, Hampshire, GU32 3QG Tel +44 (0) 1730 230530 Fax +44 (0) 1730 262333 Email: info@sesys.co.uk www.sesys.co.uk

NORBAIN SD LTD 210 Wharfedale Road, IQ Winnersh, Wokingham, Berkshire, RG41 5TP Tel: 0118 912 5000 Fax: 0118 912 5001 www.norbain.com Email: info@norbain.com

CCTV SPECIALISTS

UK LEADERS IN BIG BRAND CCTV DISTRIBUTION

PLETTAC SECURITY LTD

SATSECURE

Unit 39 Sir Frank Whittle Business Centre, Great Central Way, Rugby, Warwickshire CV21 3XH Tel: 01788 567811 Fax: 01788 544 549 Email: jackie@plettac.co.uk www.plettac.co.uk

Hikivision & MaxxOne (logos) Authorised Dealer Unit A10 Pear Mill, Lower Bredbury, Stockport. SK6 2BP Tel +44 (0)161 430 3849 www.satsecure.uk

www.insight-security.com Tel: +44 (0)1273 475500

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EMPLOYMENT

INTEGRATED SECURITY SOLUTIONS

INNER RANGE EUROPE LTD FIRE AND SECURITY INDUSTRY RECRUITMENT

SECURITY VACANCIES www.securityvacancies.com Telephone: 01420 525260

Units 10 - 11, Theale Lakes Business Park, Moulden Way, Sulhampstead, Reading, Berkshire RG74GB, United Kingdom Tel: +44(0) 845 470 5000 Fax: +44(0) 845 470 5001 Email: ireurope@innerrange.co.uk www.innerrange.com

SECURITY PRODUCTS AND INTEGRATED SOLUTIONS

TYCO SECURITY PRODUCTS

IDENTIFICATION

Heathrow Boulevard 3, 282 Bath Road, Sipson, West Drayton. UB7 0DQ / UK Tel: +44 (0)20 8750 5660 www.tycosecurityproducts.com

PERIMETER PROTECTION ADVANCED PRESENCE DETECTION AND SECURITY LIGHTING SYSTEMS

GJD MANUFACTURING LTD

COMPLETE SOLUTIONS FOR IDENTIFICATION

DATABAC GROUP LIMITED 1 The Ashway Centre, Elm Crescent, Kingston upon Thames, Surrey KT2 6HH Tel: +44 (0)20 8546 9826 Fax:+44 (0)20 8547 1026 enquiries@databac.com

INDUSTRY ORGANISATIONS

Unit 2 Birch Business Park, Whittle Lane, Heywood, OL10 2SX Tel: + 44 (0) 1706 363998 Fax: + 44 (0) 1706 363991 Email: info@gjd.co.uk www.gjd.co.uk

PERIMETER PROTECTION

GPS PERIMETER SYSTEMS LTD 14 Low Farm Place, Moulton Park Northampton, NN3 6HY UK Tel: +44(0)1604 648344 Fax: +44(0)1604 646097 E-mail: info@gpsperimeter.co.uk Web site: www.gpsperimeter.co.uk

POWER

TRADE ASSOCIATION FOR THE PRIVATE SECURITY INDUSTRY

BRITISH SECURITY INDUSTRY ASSOCIATION Tel: 0845 389 3889 Email: info@bsia.co.uk Website: www.bsia.co.uk Twitter: @thebsia

POWER SUPPLIES – DC SWITCH MODE AND AC

DYCON LTD Unit A, Cwm Cynon Business Park, Mountain Ash, CF45 4ER Tel: 01443 471900 Fax: 01443 479 374 Email: sales@dyconpower.com www.dyconpower.com

THE LEADING CERTIFICATION BODY FOR THE SECURITY INDUSTRY

SSAIB 7-11 Earsdon Road, West Monkseaton Whitley Bay, Tyne & Wear NE25 9SX Tel: 0191 2963242 Web: www.ssaib.org

STANDBY POWER

UPS SYSTEMS PLC Herongate, Hungerford, Berkshire RG17 0YU Tel: 01488 680500 sales@upssystems.co.uk www.upssystems.co.uk

INTEGRATED SECURITY SOLUTIONS UPS - UNINTERRUPTIBLE POWER SUPPLIES SECURITY PRODUCTS AND INTEGRATED SOLUTIONS

HONEYWELL SECURITY GROUP Honeywell Security Group provides innovative intrusion detection, video surveillance and access control products and solutions that monitor and protect millions of facilities, offices and homes worldwide. Honeywell integrates the latest in IP and digital technology with traditional analogue components enabling users to better control operational costs and maximise existing investments in security and surveillance equipment. Honeywell – your partner of choice in security. Tel: +44 (0) 844 8000 235 E-mail: securitysales@honeywell.com Web: www.honeywell.com/security/uk

ADEPT POWER SOLUTIONS LTD Adept House, 65 South Way, Walworth Business Park Andover, Hants SP10 5AF Tel: 01264 351415 Fax: 01264 351217 Web: www.adeptpower.co.uk E-mail: sales@adeptpower.co.uk

UPS - UNINTERRUPTIBLE POWER SUPPLIES

UNINTERRUPTIBLE POWER SUPPLIES LTD Woodgate, Bartley Wood Business Park Hook, Hampshire RG27 9XA Tel: 01256 386700 5152 e-mail: sales@upspower.co.uk www.upspower.co.uk

www.insight-security.com Tel: +44 (0)1273 475500

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SECURITY

LIFE SAFETY EQUIPMENT

C-TEC CASH & VALUABLES IN TRANSIT

CONTRACT SECURITY SERVICES LTD Challenger House, 125 Gunnersbury Lane, London W3 8LH Tel: 020 8752 0160 Fax: 020 8992 9536 E: info@contractsecurity.co.uk E: sales@contractsecurity.co.uk Web: www.contractsecurity.co.uk

Challenge Way, Martland Park, Wigan WN5 OLD United Kingdom Tel: +44 (0) 1942 322744 Fax: +44 (0) 1942 829867 Website: www.c-tec.com

PERIMETER SECURITY

TAKEX EUROPE LTD QUALITY SECURITY AND SUPPORT SERVICES

CONSTANT SECURITY SERVICES Cliff Street, Rotherham, South Yorkshire S64 9HU Tel: 0845 330 4400 Email: contact@constant-services.com www.constant-services.com

Aviary Court, Wade Road, Basingstoke Hampshire RG24 8PE Tel: +44 (0) 1256 475555 Fax: +44 (0) 1256 466268 Email: sales@takex.com Web: www.takex.com

PHYSICAL CONTROL PRODUCTS, ESP. ANTI-CLIMB

INSIGHT SECURITY FENCING SPECIALISTS

J B CORRIE & CO LTD Frenchmans Road Petersfield, Hampshire GU32 3AP Tel: 01730 237100 Fax: 01730 264915 email: fencing@jbcorrie.co.uk

Units 1 & 2 Cliffe Industrial Estate Lewes, East Sussex BN8 6JL Tel: 01273 475500 Email:info@insight-security.com www.insight-security.com

SECURITY EQUIPMENT

PYRONIX LIMITED INTRUSION DETECTION AND PERIMETER PROTECTION

OPTEX (EUROPE) LTD Redwall® infrared and laser detectors for CCTV applications and Fiber SenSys® fibre optic perimeter security solutions are owned by Optex. Platinum House, Unit 32B Clivemont Road, Cordwallis Industrial Estate, Maidenhead, Berkshire, SL6 7BZ Tel: +44 (0) 1628 631000 Fax: +44 (0) 1628 636311 Email: sales@optex-europe.com www.optex-europe.com

Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire, S66 8QY. Tel: +44 (0) 1709 700 100 Fax: +44 (0) 1709 701 042 www.facebook.com/Pyronix www.linkedin.com/company/pyronix www.twitter.com/pyronix

SECURITY SYSTEMS INTRUDER AND FIRE PRODUCTS

CQR SECURITY 125 Pasture road, Moreton, Wirral UK CH46 4 TH Tel: 0151 606 1000 Fax: 0151 606 1122 Email: andyw@cqr.co.uk www.cqr.co.uk

BOSCH SECURITY SYSTEMS LTD PO Box 750, Uxbridge, Middlesex UB9 5ZJ Tel: 0330 1239979 E-mail: uk.securitysystems@bosch.com Web: uk.boschsecurity.com

SECURITY EQUIPMENT INTRUDER ALARMS – DUAL SIGNALLING

CASTLE

CSL

Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire, S66 8QY TEL +44 (0) 1709 700 100 FAX +44 (0) 1709 701 042

Salamander Quay West, Park Lane Harefield , Middlesex UB9 6NZ T: +44 (0)1895 474 474 @CSLDualCom www.csldual.com

INTRUDER ALARMS AND SECURITY MANAGEMENT SOLUTIONS

RISCO GROUP Commerce House, Whitbrook Way, Stakehill Distribution Park, Middleton, Manchester, M24 2SS Tel: 0161 655 5500 Fax: 0161 655 5501 Email: sales@riscogroup.co.uk Web: www.riscogroup.com/uk

www.facebook.com/castlesecurity www.linkedin.com/company/castlesecurity

www.twitter.com/castlesecurity

SECURITY PRODUCTS

EATON Eaton is one of the world’s leading manufacturers of security equipment its Scantronic and Menvier product lines are suitable for all types of commercial and residential installations. Tel: 01594 545 400 Email: securitysales@eaton.com Web: www.uk.eaton.com Twitter: @securityTP

ONLINE SECURITY SUPERMARKET

SECURITY SYSTEMS

EBUYELECTRICAL.COM

VICON INDUSTRIES LTD.

Lincoln House, Malcolm Street Derby DE23 8LT Tel: 0871 208 1187 www.ebuyelectrical.com

Brunel Way, Fareham Hampshire, PO15 5TX United Kingdom www.vicon.com

www.insight-security.com Tel: +44 (0)1273 475500

EDIT people oct16_000_PSI_may15 26/09/2016 12:58 Page 2

APPOINTMENTS

APPOINTMENTS Sophie Williams Sophie Williams is the latest new starter to join the Jackson Fire & Security operations team at its head office, and is already enjoying the fast-paced nature of the role. Sophie, who was previously a project co-ordinator at Mold-based Solvings, has taken up the position of operations assistant. She is already a key member of the team where she helps to arrange the engineers’ schedules, as well as re-directing them for callouts. Sophie has also worked for Jackson Fire & Security’s client Moneypenny.

Hamish Scott

Mayflex has appointed a new Account Manager to manage and develop accounts in the Northern UK regions with a specific focus on the security product portfolio as part of the converged solution. Hamish Scott will be responsible for the further development of existing accounts covering Birmingham up to Newcastle-uponTyne. Hamish’s career background is predominantly security based and has encompassed a variety of responsibilities including area sales manager roles, business development and technical management. Hamish commented: “I am looking forward to getting to know my customer base and help them with their individual project requirements to the best of my ability. A new chapter for me and I am looking forward to getting stuck in.”

www.psimagazine.co.uk

Phil Tennent

Norbain has announced the appointment of Phil Tennent as Sales & Marketing Director. Phil, a widely recognised face in the security industry, will replace Charlie Lacey, who has accepted the position of Chief Operating Officer at Decco, another business in the Newbury Investments group of companies. Phil commented: “I’m delighted to be returning to Norbain after 16 years in other areas of the industry. During this time I’ve been fortunate enough to enjoy a whole range of experiences and develop skills that I believe will really help me make a difference in this new role. Having worked for both manufacturers and distributors, I have a very good insight into the customers’ requirements and will be working hard to ensure these continue to be met.”

Marc Lenaghan & Mark Yearby Allegion has strengthened its team with the appointment of a new commercial director and senior quality manager. The company has brought in Marc Lenaghan to manage UK, MEA and Turkey regions’ commercial activities, while Mark Yearby has joined the team to drive quality improvements for the UK/EMEIA region. Marc joins from Crown Paints, where he held the role of commercial manager for international sales. Previous to that, Marc worked at Pegler Yorkshire for 24 years, starting out as international sales manager and then advancing to international sales director, working across a variety of regions including Europe, South America, Middle East and Far East. As a quality control specialist, Mark Yearby will take on the role of senior quality manager and will be focused on improving quality standards within the UK/EMEIA regions.Mark has held various roles across high profile global companies including the likes of Aston Martin Lagonda, ZF TRW and Schneider Electric.

Justine Shepherd & Nick Woodhouse

Integrated Security Consultants has announced some internal moves as a result of a recent expansion plan. Justine Shepherd, formerly Head of Operations, takes on the new role of Head of Client Relations. Her role will be to look after the contracts at a strategic level, to ensure delivery of KPIs and high standards of customer service at every level. Justine also continues to be responsible for communications and marketing. Meanwhile Nick Woodhouse has taken over the role of ISC's Head of Operations, having previously looked after the consultancy and training side. He will continue to oversee consultancy but will now have overall responsibility for contracts for all operations and sites.