The Standard Issue 7

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EDITOR’S NOTES

WELCOME TO the 2024 edition of e Standard. Pleasingly, the 12 months that have passed since Issue 6 of e Standard was published this time last year realised signi cant growth and progress for the SSAIB, with our registered rms continuing to expand in number.

Within the pages of Issue 7 of e Standard, we’re thrilled to present insights from our new chief executive, Paul Phillips, as he shares his perspectives on the future direction of the SSAIB a er his initial months in o ce. Turn to pages 4-6 for Paul’s views on the world.

Additionally, our new technical manager Steve Lampett, who used to work with Paul at the British Security Industry Association, delivers a comprehensive overview of the latest standards developments, drawing from his active involvement in various standards committees. Read Steve’s opinions on pages 8-9.

Alongside the usual and highly valuable contributions from BAFE and our national training manager Trevor Jenks, we also feature an insightful article on the Fire Industry Association’s ‘Route to Certi cation’, which has recently bene ted Arana Security. We explore the International Professional Security Association’s diversity and inclusion journey and highlight one of our registered rms (namely Fortress Security Alarms) in our ‘Meet e Installer’ segment, duly showcasing apprentice engineer Ross Black (who won the prestigious WorldSkills UK re detection and alarm systems competition).

Undoubtedly, 2024 promises to be an eventful year. We eagerly await e Security Event and e Fire Safety Event at the NEC in Birmingham in late April, as well as our inaugural Empowering Excellence Conference, which runs in parallel with Security Matters Live’s inaugural outing on 13 June at the Coventry Building Society Arena. We’ll be featuring a line-up of esteemed guest speakers.

We do hope you enjoy reading this edition of e Standard and nd the content both informative and engaging.

Gan canny!

Andrew Brown Sales and Marketing Manager, SSAIB

View from the top

Since the last edition – specifically Issue 6 – of The Standard was issued by the Security Systems and Alarms Inspection Board (SSAIB) in April 2023, the ‘view from the top’ has, in many ways, remained much the same, but in one significant way it has changed completely. That view now belongs to Paul Phillips following his appointment as CEO by the Board at the end of last year. Here, the SSAIB’s new leader delivers timely perspectives on the way forward.

AT THE tail end of March last year, Alex Carmichael stepped down as CEO of the SSAIB in order to begin his well-earned retirement. ere were many who doubted that Alex would readily take to a life of leisure given his long and hugely successful career in the security sector, but it’s wonderful to note that he’s now busily looking a er and enjoying all of those ‘real life’ matters that work inevitably interfered with on a regular basis. Much the same as it does for many of us, in truth.

Alex joined the SSAIB back in 2015 and, to his great credit, expertly led the organisation through eight years of solid improvement and growth. e end result of the tireless e ort expended is that upwards of 30% more rms are now being registered by the organisation.

e largest contribution to that growth has been the number of rms registered for the BAFE-related re Schemes. is gure, in fact, has quadrupled in that time. An impressive statistic.

From my own perspective, I’m not new to the SSAIB, of course, having joined the organisation in the summer of 2017 in the role of compliance manager. at post a orded me a good insight into all of the inner workings of the organisation as well as how to maintain our accreditation by the United Kingdom Accreditation Service (UKAS) which, it must be said, is absolutely vital in terms of our continued operation.

en, in late 2022, I became general manager, reinforcing my knowledge and acting as a bridge between Alex’s retirement and my appointment as

In truth, our remit is not just to catch those breaking the ‘rules’. We also exist to promote good practice across industries with which we are involved

CEO. I’m very much looking forward to meeting the challenges this role is going to realise with the passage of time.

Promoting good practice

I’m sure there are many industry practitioners and commentators who view the SSAIB as an organisation that solely exists to inspect rms and check on their activities: a kind of ‘police force for the industry’, if you like. To some extent this belief is true, but I do feel the SSAIB goes some way beyond that role. In truth, our remit is not just to catch those breaking the ‘rules’. We also exist to promote good practice across industries with which we are involved and encourage rms to improve themselves, while always determining to o er a reliable and trustworthy service for their

customers. We do so both through our relationships with rms during their audit procedures (and at other times) and by way of our involvement with the development of standards.

Indeed, it’s those standards that form the backbone of the aforementioned ‘rules’. e SSAIB prides itself on a keen and long-standing involvement with the standards arena, having enjoyed an in-depth participation with both British Standards and European standards for a multitude of years now.

Of course, there are many organisations involved in the dra ing of standards. For its part, the SSAIB does its absolute best to in uence that vitally important process for the bene t of industry as a whole.

To assist with this endeavour, the SSAIB has recently recruited Steve Lampett (formerly of the British Security Industry Association) in the role of technical manager. Going forward, Steve’s in-depth experience of the standardisation process should enhance the SSAIB’s capabilities and ensure that all of our sta members and auditors like have the knowledge they need at their disposal. Turn to page 8-9 of this edition of e Standard for Steve’s overview of the current standards landscape.

A major factor with standards is to ensure that they re ect industry practice and the latest technology. ere can be a tendency for standards to prevent innovation. Ensuring that’s not the case necessitates careful control to allow such innovation without introducing dangerous trends that could otherwise harm the industry’s reputation.

e most obvious example of change in this domain rests in the way that products are increasingly reliant on a reliable Internet connection, o en via a radio link, either as Wi-Fi or using the mobile phone network for data communication. You might ask: ‘Why bother installing a keypad with a display when the end user’s own smart phone has a better user interface?’ e trouble with this approach is that, in the event of a communication failure, how will the integrity of the system be maintained? If the local mast is inoperative, can the user control the system?

Systems have always encountered issues such as this one. e principle is not new, but it does pose a problem when it comes to deciding what’s deemed to be an acceptable level of failure.

Schemes for the industry

On top of industry standards, the SSAIB necessarily takes a keen interest in the

Of course, there are many organisations involved in the drafting of standards. For its part, the SSAIB does its absolute best to influence that vitally important process

schemes set forth by BAFE (for the re safety sector here in the UK), as well as those operated by the Security Industry Authority, the Private Security Authority in Ireland and others.

Each of these named organisations adopts a di erent approach to the way in which the SSAIB handles audits and assessments and vary signi cantly in their approach to the aforementioned schemes.

rough time, of course, each of these industry schemes evolve and change. 2024 will almost certainly witness changes to the Security Industry Authority’s own Approved Contractor Scheme. It will certainly be interesting to note how the arrangements behind the scenes alter going forward.

Remaining with the ‘changes’ theme for a moment longer, it’s both a surprise and sad to see that BT has decided to cease its Redcare operations in 2025. e entirety of the communications industry has been pushing for the changeover to All-IP in 2025 and Redcare itself was encouraging rms to buy new equipment that would be compatible in the postswitchover domain.

Now, though, those rms will need to repeat the costly exercise of swapping equipment. is will no doubt engender problems given the hundreds of thousands of connected customers.

It’s fair to suggest that the timing of BT’s decision – not to mention the

relatively short notice for what is such a signi cant change – is unhelpful.

Checks and balances

As mentioned previously, UKAS accreditation is vital for the SSAIB. at accreditation acts as a ‘check’ that the SSAIB operates in an appropriate manner and with the necessary degrees of competence, impartiality and performance capability.

e SSAIB is one of circa 3,000 organisations accredited by UKAS. Like ourselves, many of them were formed to provide a dedicated service for specialist industry areas. In our case, this was the security industry followed by subsequent expansion to cover re and other safetyfocused sectors. e SSAIB has always seen itself as an integral part of those industries. As such, our preference is to recruit auditors with the relevant experience in such domains.

Like the SSAIB, UKAS holds – and lives by – strict rules concerning con dentiality and not providing us with consultancy. At times, this can lead to a feeling of isolation. Given that the SSAIB has expanded and the world of accreditation has become increasingly complex, we decided a couple of years ago now to join a Trade Association for certi cation bodies (namely the Association of British Certi cation Bodies). is move has a orded us an

even greater insight into the way UKAS operates, of the advance noti cation of changes and the ability to share issues with a wider community.

Learning of the possibilities our relationship with UKAS a ords us has most certainly been of great assistance and, importantly, should enable the SSAIB to provide even better and more e cient services for our registered rms.

Steady development

e SSAIB’s growth has continued steadily over many years to the point that we now have circa 2,150 rms registered with us. Similarly, our auditing team has expanded in parallel.

at said, the SSAIB’s laudable determination to maintain a well-trained and competent workforce can sometimes realise problems. Last year, for example, our attempts to recruit extra auditors proved to be more than a little more di cult than expected, but I’m pleased to report that 2024 seems to have begun in a far better fashion than expected.

Following our in-depth training, we should be able to end this current calendar year in a very good position. As I write, we’ve already recruited two new auditors: one to cover re and security systems and the other security services. Further, we should be able to ll our current vacancies within the next few weeks. Since Issue 6 of e Standard, we’ve also recruited a new management systems auditor, namely Allan Smith, who joins the organisation with a wealth of experience in the elds of quality, environmental and Health and Safety management systems.

Training of existing sta members to upskill them has also been of great importance. As well as improving the teams’ capabilities, this training means the work of our auditors can be more varied and that, collectively, we can cope with changes in the make-up of our registered rms (such as the increasing proportion of re detection and risk assessment-related certi cation). is is not just necessary for our auditing team in the eld, though. Our o ce-based sta are also undertaking training in a variety of areas, including a focus on sound knowledge of the registered schemes.

Among those receiving training is Lauren Dunlavy. Lauren was recruited last year to the position of re schemes administrator. In that role, she diligently oversees the o ce-based activities relating to the increasingly complicated world of BAFE Schemes. In only a short period of time, Lauren has exerted a positive impact on the BAFE Schemes relating to

the re safety industry. e training that she’s undertaking will render Lauren an even greater asset to the company.

Departing the scene

Alongside the recruitment piece, and as is the case for any business, it’s inevitable that there will be departures from the SSAIB. It does re ect tremendously well on the SSAIB as an employer, though, that many in our team don’t wish to retire.

Some of our auditors decide that they need to cut back on their working hours or travelling and so drop down to working fewer days or otherwise no longer visit companies in person. Even post-retirement, we retain engagement from former sta members who’ll willingly assist with specialist issues.

One such is Dave Roscoe, who stepped down as eld operations manager at the end of 2022, but continues to help the SSAIB through his extensive knowledge of Alarm Receiving Centres (ARCs). at said, this situation cannot continue forever. To ensure our continuing expertise in this area, then, Peter Cowell (an auditor for the SSAIB since 2013) has been promoted to the new position of principal auditor for ARCs.

e principal auditor’s role has been created for several reasons. One is that it identi es the auditor who harbours a focus on a particular subject. It’s also about due recognition of achievement realised within the team.

In April this year, another signi cant name on the SSAIB’s payroll – Lynn Watts-Plumpkin, formerly security services scheme manager and more recently scheme manager for management systems – will begin her retirement. Lynn worked for the SSAIB for many years before leaving to ‘test the waters’ at other certi cation bodies and

Pleasingly, the SSAIB has grown through the years in terms of both size and scope to occupy a solid and stable position within the sectors it serves, but even with this strength we must remain agile and responsive to industry trends

then returned to us in Whitley Bay a few years ago. We anticipate that, much like Dave Roscoe, Lynn will continue to support the organisation on an ad hoc basis in the near future.

In times ahead, Lynn has decided that she wishes to spend much more of her time on a long-held passion (ie being a musician). Sadly, that’s something for which the SSAIB cannot be of any help.

Looking to the future

It’s always fundamentally important to look out for changes in whatever industry you reside. However, at times it can be a particularly di cult task to engage the crystal ball with any great degree of certainty. Sometimes, it must be said, the serious changes take place so slowly that it’s hard to spot the underlying trend.

In the next 12 months, I consider it to be an important task for myself to improve and enhance the SSAIB’s ‘early warning system’. Change doesn’t solely emanate from within the industry and the standards arena. Eternal factors –among them geopolitics, trade wars and, sadly, real-life wars in tandem with the potentially signi cant impacts of climate change – are now in view.

Pleasingly, the SSAIB has grown through the years in terms of both size and scope to occupy a solid and stable position within the sectors it serves, but even with this strength we must remain agile and responsive to industry needs. Fortunately, the quality of our auditing and head o ce teams means that we should be able to cope with whatever comes our way before Issue 8 of e Standard sees the light of day.

On a personal note, as well as the challenges that my new role with the SSAIB will realise, I’m also very much looking forward to the opportunities.

Held to high standards

In recent years, there has been a step change in thinking when it comes to security standards. Rather than describing a specific product, new or more recent standards are less technology-centric and focused more on functionality or outcomes. As the SSAIB’s new technical manager Steve Lampett duly explains, this makes standards a little harder to write and, as such, somewhat longer to produce.

FIRST OF all, for those of you who don’t know me, allow me to introduce myself. I’ve been working in and around the security sector since 1989, when I was a orded the opportunity to learn some additional skills working for a well-known national electronic security company. Prior to taking that job, I had then just completed an electrical apprenticeship and was a quali ed electrician. I must say that I absolutely loved working in the security sector back then and I’m still as passionate about it today.

roughout my career, I’ve held several roles, including that rst job in the sector as a re and security systems installer. I’ve gained experience in the technical (ie electrical and electronics) arena as well as those concentrated on compliance, quality, Health and Safety and the environment and have been a successful manager in one or two roles.

In short, then, I do possess a wide scope of practical knowledge and experience, which I very much hope to be able to use to the bene t of the SSAIB and its certi cated companies.

As I begin to provide this Standards Update, it’s only the mid-point of my second week at the SSAIB. However, thanks to previous roles I’m up-to-date with what’s happening in the standards arena. On that basis, my initial Standards Update will be a top-level overview of what’s happening with those key standards impacting registered rms in the security business sector.

Technology-agnostic

As stated, new or more recent standards are less technology-speci c and focused more on functionality or outcomes. inking in the long-term, the fact that this renders standards longer to produce by virtue of them being a little trickier to piece together should become easier with time as more of the standards align with this style of writing.

Inevitably, the end result of such a technology-agnostic approach will mean that the technology itself has less in uence on the standards and, by extension, will likely lead to less future revisions of the standards and, therefore, more stability over time.

Currently, BS EN 50131-1 is being revised.

Going forward, this document will no longer describe an installed system and essentially become purely a product standard

Importantly, it also paves the way ahead for more product innovation and choice in our business sector.

Intruder and hold-up alarms

Currently, BS EN 50131-1: Alarm Systems – Intrusion and Hold-up Systems is being revised. Going forward, this document will no longer describe an installed system and essentially become purely a product standard.

Obviously, this represents a major change to the way in which our standards work for us, while the new standard will also be making use of the style of writing mentioned. Work is well underway on this standard, but it will still take several years rather than months to complete.

In the future, then, the obvious question to ask is: ‘What standard will be referenced for the installation of intruder alarm systems?’

e UK Technical Committee responsible for installed intruder alarm systems standards has recently begun work on a new UK installation standard featuring speci c requirements for UK installations. It will be taking inspiration

from the existing DD CLC/TS 50131-7 (ie the Intruder and Hold-Up Alarm Systems Application Guidelines) and bring together all of the current UK standards – ie BS 9263, BS 8473, PD 6662 and BS 8243 – into a ‘one-stop shop’-style document for installers.

At present, this new standard has a working reference of BS 4737-1. However, it remains unclear as to whether this reference will be used with the nished document.

As a result of the work being transacted on BS 4737-1, there are no plans to revise BS 9263, BS 8473, PD 6662 or BS 8243 unless something very urgent requires alteration, even though most of these documents are now well over ve years in existence.

Once the new BS 4737-1 is published, BS 9263, BS 8473, PD 6662 or BS 8243 will be withdrawn following a suitable transition period.

Standards work in 2023

2023 was nothing if not a busy year in the standards arena, with many existing standards being subject to some level of review. is has resulted in a number of standards being ‘con rmed’ as still ‘ t for purpose’ – at least for now, anyway – and others requiring some degree of work in order to update them.

Listed below are those standards that have been ‘con rmed’. ese will continue without change for at least the next ve-year period, but could well be subject to review within that time period should the need arise:

• BS EN 16763:2017 Services for Fire Safety Systems and Security Systems

• BS EN 50131-8:2019 Security Fog Devices

• BS EN 50131-4:2019 Warning Devices

• BS EN 50131-2-10:2018 Intrusion Detectors – Lock-State Contacts (Magnetic)

In 2023, new work was approved for the following standards:

• BS EN 50131-2-8 Intrusion Detectors

– Shock Detectors

• BS IEC 62676-4 Video Surveillance Systems for Use in Security Applications – Application Guidelines

• BS IEC 62820-1-1 Building Intercom Systems – Part 1-1: System Requirements – General

• BS IEC 62820-1-2 Building Intercom Systems – Part 1-2: System Requirements – Building Intercom Systems Using Internet Protocols

• BS EN IEC 62676-4 Video Surveillance Systems for Use in Security Applications – Application Guidelines

Revision

2023 was nothing if not a busy year in the standards arena, with many existing standards being subject to some level of review. This has resulted in a number of standards being ‘confirmed’ as still ‘fit for purpose’

In essence, this new work is all about considering the latest technology and current thinking, as well as reviewing some of the clauses that may be a little ambiguous. Generally speaking, when published the international standards will, in all likelihood, not be very speci c with regards to either UK requirements or culture. at being so, we may well always need a good UK-speci c Code of Practice to be in place.

Amendments published in 2023

Amendments to the following standards were published last year:

• BS EN 50136-2:2013/A1:2023

Requirements for Supervised Premises Transceivers

• BS EN 50518:2019+A1:2023

Monitoring and Alarm Receiving Centre

e latter was an amendment to align the term ‘secure location’ more closely with the EN 50136 series of standards (although, in the end, it didn’t turn out to be exactly the same).

e impact of this change a ords Alarm Receiving Centre management teams a touch more exibility when choosing the services of a particular Data Centre as the amendments have removed the requirement to speci cally use an EN 50600-certi ed Data Centre, duly replacing this with ‘a location that complies with a published Data Centre standard’. Some might suggest this allows for too much exibility.

Also, the clause requiring the automatic checking of a given Alarm Receiving Centre’s occupants at 60-minute intervals has been relaxed for larger operations. As such, this requirement now only applies where three or less operators are present in the Alarm Receiving Centre for a particular shi pattern/period of working.

What’s happening at present?

ere are a number of key standards currently being worked on. It’s always best to remain abreast of developements

in this regard, so here’s a brief overview of some of them:

• BS EN 50131-5-3 Radio Interconnections. Revision work was initiated last year in a bid to modernise the existing standard, take account of other mediums such as Wi-Fi or Mesh systems and further clarify some of the product testing requirements

• BS EN 50136-1 Alarm Transmission Systems. is standard is being revised to allow for current thinking in alarm transmission systems to be brought forward and also engender more innovation in products

• BS 7958 CCTV – Management and Operation. is British Standard gives recommendations for the operation and management of CCTV within a controlled environment. It applies where data that might be o ered as evidence is received, stored, reviewed or analysed. Work on this standard has only just begun, in fact, but there are no major changes being considered at this stage. As things stand, we would not anticipate that the revised standard will be published before the end of this calendar year

Under development

BS 9374 Facial Recognition Technology

– Ethical Use and Deployment in Video Surveillance-Based Systems – Code of Practice is now in the nal stages of development and, at the time of writing, publication is imminent.

is new standard describes an ethical approach to deploying facial recognition technology, from a strategic consideration of using such technology all the way through to the process designed to underpin the attainment of ‘trustworthiness’ in deployment and use throughout its lifecycle.

TS 50661-7 External Perimeter Security Systems is a set of application guidelines that will form part of a series of standards addressing the design, installation, operation and maintenance of such systems. e look and feel of this standard will be familiar to those who work with intruder and hold-up alarm systems as it’s based on TS 50131-7. is may take a while to reach the level of maturity required for publication, but when it’s issued it will support the current TS 50661-1 on External Perimeter Security Systems.

In conclusion, it’s clear that standards are ever-evolving. Some of the views and opinions above are based on current discussions and known information. Of course, the present situation may be subject to change. Watch this space.

The trusted independent register of quality fire safety organisations for the UK since 1984

All Registered Organisations are Third-Party Certificated via UKAS Accredited Certification Bodies www.bafe.org.uk

Multiple competency schemes are available. Verify your chosen fire safety organisations are appropriately BAFE Registered by checking their Organisation ID on the BAFE Fire Safety Register online.

AS BAFE enters its 40th year in operation, we remind ourselves of our important position within the industry, which is underpinned by the need to support the process of de ning competency. In lieu of any mandatory regulation, third party certi cation and BAFE registration to a BAFE Scheme continues to be the best method of evidencing competency, complete with a robust management system.

In recent years, there has been an elevated focus on the competency of those individuals working within the re safety industry. While BAFE has no opposition whatsoever to raising the bar on individual competence, the argument for demonstrating organisational competence is the clear winner.

Why? Put simply, a given organisation is comprised of individuals who are following clear procedures and processes to achieve a consistent level of competent work right across the year. is also applies to sole traders, who should always be following their own set procedures to ensure a consistently high level of quality for their end customers.

As such, this isn’t a case of challenging individual competency over organisational competency or vice-versa. Rather, it’s wholly focused on stating that they will always work in unison. Both, in point of fact, are always required to work in tandem.

Competency: For one and for all

Dr Justin Maltby-Smith CEng FIET CMgr FCMI, Group managing director for the BAFE Fire Safety Register, delivers a timely appraisal on the work being transacted by the organisation for the ongoing benefit of the fire safety sector.

Reviewing BAFE Schemes

e BAFE Schemes are being reviewed to explore options on how the competency of an organisation’s employed individuals can be de ned on a clearer basis. is can be demonstrated in the BAFE SP2031 revision, published last year, which requires any nominated lead individuals to hold an appropriate regulated quali cation to verify their knowledge.

is is a clear element of SKEB (ie Skills, Knowledge, Experience and Behaviours), which is now being commonly referenced to review how suitable an individual is to be working in the re and wider life safety sectors. is, therefore, provides the organisation with suitable lead design, installation, commissioning and maintenance engineers from whom employees can request support and learn.

For sole traders, it will establish that the individual under the microscope (who, by default, would be the nominated lead role) holds the appropriate knowledge to undertake speci c work.

e organisational element remains the overarching and crucial part of upholding competency. e management system in place will determine the review and monitoring of ongoing competence for all employed individuals.

Again, even for sole traders, this enables them to have a de nitive plan in place to ensure that skills and knowledge

The clearer competency criteria that we’re now actively working on provide even stronger foundations for the future of the fire industry. This clarity is going to be crucial

are up-to-date and appropriate for continuing to work in a safe manner. e clearer competency criteria that we’re now actively working on provide even stronger foundations for the future of the re industry. is clarity is going to be crucial for a greater understanding of all e orts designed to raise the competency bar, so too the dedication of BAFE-registered organisations in their commitment to quality and safe practice.

Once again, we strongly encourage all BAFE-registered organisations to support both BAFE and the SSAIB’s e orts in promoting the importance of third party certi cation within the re safety sector.

Major industry events

BAFE will be featured at major industry events throughout this year. We always encourage our registered organisations to attend these shows such that they can learn about developments in re safety by attending seminars certi ed for Continuing Professional Development and also networking with their peers.

In 2024, BAFE is supporting (and will be exhibiting at) e Fire Safety Event (which runs at the NEC in Birmingham from 30 April-2 May), Fire Safety Matters Live in Coventry (12 June) and Fire Safety Matters Live in Manchester (3 October). In addition, BAFE is proud to serve as Headline Sponsor for the Fire and Security Matters Awards 2024.

Validation exercise

In the fast-evolving landscape of fire, emergency and security systems, remaining abreast of industry updates is crucial for all professionals seeking to excel in their roles. Andy Reakes (director of growth and development for the Electrotechnical Certification Scheme) signposts recent advancements that have introduced exciting opportunities for experienced workers to validate their expertise and demonstrate an ongoing commitment to excellence.

FIRST OF all, let’s begin with some background to set the scene. For those unaware, the Electrotechnical Certi cation Scheme (ECS) is the sole ID and competence card scheme for electrotechnical operatives here in the UK. Holding an ECS card enables an individual to prove their quali cation status, electrotechnical occupations, experience and relevant employer endorsements, their identity, Health and Safety and environmental awareness and adherence to industry requirements for Continuing Professional Development and Codes of Practice.

e ECS is a partner of the Construction Skills Certi cation Scheme (CSCS), with more than 175,000 valid card holders across the UK. e ECS is o en a requirement for construction sites, but also recognised as the personnel certi cation scheme of choice across the built environment for a number of public and private sector clients including local councils, NHS Trusts, universities, Government departments, Internet Service Providers, housebuilders and social housing organisations.

e Joint Industry Board (JIB) administers the ECS scheme in England, Wales and Northern Ireland. In Scotland, the Scottish Joint Industry Board is tasked with the same responsibility. Before 2002, the common name for the card was ‘the JIB card’. at’s still a name in use today. When anyone references a JIB card, they’re actually now talking about the ECS card scheme. e most important element to bear in mind is that the ECS is a certi cation scheme, not a card application scheme. If an individual applies to the ECS, they’ll then have their personal skills assessed and certi ed based on the quali cations evidence that has been submitted.

e ECS card received represents the occupational level that an individual has been awarded following the skills certi cation process. One such is the Fire, Emergency and Security Systems (FESS) Systems Technician.

e ECS FESS Systems Technician gold card is for those operatives who’ve gained an industry-recognised Level 3 apprenticeship (or equivalent standard) in re, emergency and security systems.

The ECS card received represents the occupational level that an individual has been awarded following the skills certification process

is includes apprenticeships operating across England, Wales and Northern Ireland. Typically, working at this level involves carrying out duties including the installation and maintenance of such systems without the requirement for any form of direct supervision.

Building safety regime

Of course, there’s a very strong determination to build on the work of the Competence Steering Group and the Building Safety Regulator at the Health and Safety Executive in de ning individual competence as part of the new building safety regime, itself underpinned by the Building Safety Act 2022.

Going forward, one of the Task Groups asked to look at de ning individual competence, speci cally Working Group 2: Installers, has provided the following set of recommendations for each occupation to adopt:

• accredited third party certi cation of companies to ensure adherence to established standards

• Level 2 or 3 quali cations for individuals, thereby providing

a tangible measure of their own expertise and pro ciency

ELECTROTECHNICAL CERTIFICATION SCHEME

• implementation of a card scheme, such as the Construction Skills Certi cation Scheme Alliance Schemes, which includes the ECS card

• Contining Professional Development through revalidation in order to maintain and enhance individual skills

• standardisation and mandatory training on core knowledge of re safety in buildings in a bid to ensure that all professionals possess a comprehensive understanding of critical safety-focused protocols

For its part, the ECS has been working with industry to support each of the above and verify compliance for individuals. Among the most notable updates is the launch of two new Experienced Worker Assessment routes facilitated through reputable awarding organisations BPEC and EAL (Part of e Enginuity Group). ese routes o er experienced professionals a streamlined path towards obtaining the necessary quali cations and ECS card, recognising their skills acquired through years of hands-on experience in the eld.

Developed through the ECS FESS Industry Group of stakeholders, these processes ensure that the assessment process is both rigorous and comprehensive, re ecting the high standards expected within the industry.

Smart Check system

A key component of the ECS framework is the integration of the CSCS Smart Check system, itself designed to verify the competence of individuals holding any CSCS Alliance Scheme card across 38 card schemes and covering more than two million workers operating in the UK’s built environment.

In point of fact, this innovative system provides employers and clients alike with a reliable means of con rming the quali cations and expertise of FESS professionals, in turn instilling con dence in the workforce and fostering trust in those services provided. is is supplemented by the ECS’ own systems for monitoring employees (ie the ECS Employer Portal) and the supply chain (ie the ECS Smart Check). Importantly, both are free-to-access systems.

Why, exactly, do professionals in the FESS sector need an ECS card? e answer lies in the multifaceted bene ts that follow on from ECS certi cation. First, possessing an ECS card serves as tangible proof of competence and identi cation, demonstrating to employers, clients and regulatory bodies

In what’s now an increasingly competitive market, holding an ECS card can set professionals apart from their peers, subsequently opening doors to new opportunities

alike that individuals have undergone rigorous training and assessment to meet the required industry standards.

In what’s now an increasingly competitive market, holding an ECS card can set professionals apart from their peers, subsequently opening doors to new opportunities and enhancing an individual’s career prospects.

Further, ECS certi cation is not a one-time achievement, but rather a commitment to Continuing Professional Development. rough ongoing Continuing Professional Development activities, such as refresher training and skills enhancement programmes, ECS cardholders ensure that their knowledge and expertise remain current and relevant in a rapidly evolving industry. is can be demonstrated in terms of progression from one card type to another, which in itself highlights career advancement, but also in terms of the Continuing Professional Development record to which each cardholder has access on their virtual account and within the MyECS app. is demonstrated dedication to lifelong learning not only enhances individual capabilities, but also contributes signi cantly towards the overall advancement of the FESS sector, driving innovation and excellence.

Proof of competence

In today’s dynamic and highly regulated environment, proof of competence is paramount. e ECS supported industry with the development of technical assessments for FESS operatives, as well as regulated quali cations and certi cations, in order to show the breadth and depth of competence that’s now on display in the sector.

Clients and regulatory bodies alike demand assurances that FESS

professionals possess the necessary skills and expertise to deliver e ective solutions and ensure the safety and security of buildings and their occupants. By holding an ECS card, professionals provide tangible evidence of their competence, instilling trust and con dence in their abilities. is can also be used as evidence by employers to show their clients how companies are competing on quality and also complying with the Government’s new building safety regime.

e launch of the FESS Technical Auditor ECS card also marks a signi cant milestone in the drive towards industryled standards within the realms of re and security systems. Aimed squarely at auditors who possess the requisite technical competencies, this particular card serves as a validation of their expertise in ensuring adherence to rigorous standards through third party certi cation schemes. Again, it’s about demonstrating how roles at all levels need to meet competence criteria.

As the FESS sector continues to develop, so the role of the ECS in verifying competence and maintaining high standards becomes increasingly vital. By embracing the latest updates in the ECS, including the introduction of Experienced Worker Assessment routes and integration with the CSCS Smart Check system, professionals can position themselves at the forefront of the industry and be ready to meet the challenges and opportunities ahead.

With an unwavering commitment to excellence and continuous improvement, ECS-certi ed professionals are wellequipped to shape the progression of re, emergency and security systems, ensuring the safety and well-being of communities both here in the UK and, indeed, around the world. It’s a fabulous base on which to build for the future.

Diversity journey

As CEO of the International Professional Security Association (IPSA) and head of diversity, inclusion and belonging for Securitas, Satia Rai’s journey from a working-class Sikh household in Bedford to a leadership role in the security industry has been both challenging and enlightening. It’s a personal story underscoring the critical importance of diversity and inclusion in creating a progressive and dynamic security sector.

ACCORDING TO the Chartered Institute of Personnel and Development (CIPD), delivering equality, diversity and inclusion (EDI) in the workplace is an essential aspect of good people management. It’s about creating working environments and cultures wherein every individual can feel safe and a sense of belonging and be empowered to achieve their full potential.

Legal frameworks for EDI can vary across nations. Here in the UK, the Equality Act 2010 provides legal protection for nine protected characteristics: age, disability, gender reassignment, marriage/civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

at said, the CIPD asserts that an e ective EDI strategy should go beyond legal compliance and adopt an intersectional approach, which will add value to an organisation, contribute to the well-being and equality of outcomes and impact positively on all members of sta .

Shaping the mission

Personal experiences have instilled in me the values of hard work, community and perseverance and shaped my mission to champion diversity and inclusion in an industry where, as a woman of colour and a member of the LGBT community, I once felt like an ‘outsider’.

At IPSA, we’re not merely discussing the ideals of diversity and inclusivity.

Rather, we are embodying them and leading the way in fostering a culture that celebrates and lives the reality of diversity.

Indeed, IPSA’s commitment to diversity is evident in its celebration of events such as Pride and International Women’s Day, duly re ecting our dedication to creating a workplace wherein everyone, regardless of their identity, feels valued and empowered.

Our upcoming campaign focusing on security and working with individuals with disabilities is testament to an holistic approach to inclusion. ese initiatives are not just symbolic gestures, either. ey’re integral to our mission of re ecting the diverse society we serve.

Trends and changes

e security industry is undergoing a signi cant transformation. In recent years, there has been a notable move towards inclusivity and belonging. is shi is evident in the introduction of EDI-centric roles at various levels within organisations and the customisation of training programmes.

Such developments are leading to a substantial change in the industry’s landscape. is evolution is re ected in the increasing diversity of leadership within the sector, e ectively disrupting the previous male-dominated scenario.

Despite these positive strides, challenges remain. At IPSA, we address them head-on, advocating for education,

IPSA’s vision is clear: we strive for a security industry that appeals to everyone, irrespective of their race, gender or sexuality. An industry that mirrors the tolerance and diversity of the communities we protect

training and the fostering of a culture that calls out and recti es inappropriate behaviours. Ultimately, our goal is a security industry that’s not only safe, but also a haven of respect and inclusivity.

We invite individuals to become part of this exciting and evolving industry. Opportunities including the Government-funded Level 2 Professional Security Operative apprenticeship, accessible through IPSA member Mercury Training, o er a pathway into this eld for people from all walks of life. It’s their chance to be part of an industry that values who they are and what they can bring to the collective table.

Vision of respect

IPSA’s vision is clear: we strive for a security industry that appeals to everyone, irrespective of their race, gender or sexuality. An industry that mirrors the tolerance and diversity of the communities we protect and wherein culture and safe spaces are paramount.

By fostering an environment in which everyone can thrive and be their authentic self, we’re not only enhancing our industry as a whole, but also contributing to a more inclusive society. e journey towards a diverse and inclusive security sector is ongoing and evolving. At IPSA, we’re rmly committed to leading this change, ensuring that our industry is a re ection of the rich tapestry of today’s society.

Matters of the mind

The Security Minds Matter campaign – an industry-led collaboration designed to promote the importance of mental health and well-being in the private security industry – is for the benefit of everyone currently working in the sector. It’s keenly focused on attracting the attentions of employers. Mike Hurst MSyI CPP (UK director for IFPO) offers a progress update.

WE ALL need a good state of mental health and well-being. Indeed, it’s something of an ‘essential’ when it comes to living a happy and healthy life. Mental well-being can help us to sleep better, feel better, do the things we want to do and have more positive relationships, both inside the workplace and out. Importantly, it can also help us to deal with di cult times.

It remains the case that a good many individuals are reluctant to talk about their feelings and their mental health. ere remains a stigma attached to it. Ironically, not sharing their feelings with anyone can make an individual’s mental health even worse. Talking, on the other hand, can help us to nd hope again and feel closer to friends and colleagues.

e World Health Organisation suggests that well-being exists in two dimensions: subjective and objective. It comprises an individual’s experience of their life as well as a comparison of life circumstances with social norms and values. Examples of life circumstance include work (and the work-life balance), health, the built and natural environments, personal security and civic engagement and governance. Subjective experiences include a person’s overall sense of well-being, psychological functioning and a ective states.

Well-being and mental health continue to be a concern in the security business sector and, sadly, the situation seems to have worsened. is could, of course, be re ective of individuals now being more willing to talk about their own situation.

Sharing advice

In essence, the #SecurityMindsMatter campaign aims to share Best Practice advice on mental health and well-being, signpost additional support for individual employees and employers alike, provide resources such as toolkits and guidance and stimulate conversation and debate on this hugely important issue.

Since the campaign was launched in 2022, we’ve helped to reduce the stigma and highlight the issues surrounding mental ill-health in the sector (notably so in relation to security’s front line).

In this regard, while we cannot list all of those organisations very kindly supporting our endeavours, we must thank the Security Industry Authority (SIA) for its o cial backing and, of course, the SSAIB for once again o ering us this opportunity to promote the campaign in the pages of e Standard.

Well-being and mental health continue to be a concern in the security business sector and, sadly, the situation seems to have worsened

Steering Committee

Security Minds Matter is underpinned by a small Steering Committee directing activities. Members of the Steering Committee have spoken at numerous events and contributed articles to many sector-speci c publications.

In recent months, the Steering Committee has been strengthened by the addition of individuals blessed not only with wide-ranging security knowledge, but also with clinical experience.

We continue to move forward with amendments to BS 10800:2020

Provision of Security Services – Code of Practice and the SIA Approved Contractor Scheme’s assessment criteria to include some obligation to have in place procedures designed to support the mental health of security personnel.

Being able to recognise your own mental health and wellness is key to being able to avoid and manage potential problems. In this regard, we’ve produced a Mental Health Continuum document that’s available free of charge. Send an e-mail to continuum@securityminds matter.org if you would like a copy.

Formalising activities

In the months ahead, we’re looking to formalise our activities under the banner of a charity/Community Interest Company, collaborate with like-minded initiatives in the sector and also seek to raise funds in order to enable research and the production of a mental health toolkit. Also, there’s an objective of continuing to add to (and generally improve) the resources available online at www.securitymindsmatter.org

We’ve developed business cards, which companies can have printed with their own logos and distribute to teams and customers. Send an e-mail to cards@ securitymindsmatter.org for details.

For more information on Security Minds Matter, contact us via e-mail at hello@securitymindsmatter.org, visit the website or follow us on LinkedIn (Security Minds Matter) and X (@SecMindsMatter)

Covering all bases

Through its own experiences, ongoing (and extensive) research and the conversations in which the company regularly engages, there’s a feeling at Towergate Insurance Brokers that perhaps a complexity is present around certain types of insurance cover that need not exist. Nick Jarvis, director of strategy and growth for Towergate’s business in the North East, searches for a solution.

AT TOWERGATE, we’re always asking two fundamental questions of our customers: ‘What are the problems you’re encountering?’ and ‘How can we help?’ When it comes to insurance cover, it stands to reason that we always strive to recommend the most comprehensive and cost-e cient option(s) available at any given time.

Amid that desire, though, resides an ongoing challenge. What we are increasingly witnessing is that many of the ‘standard’ insurance policies being o ered elsewhere don’t necessarily yield complete coverage. In the long run, this could prove to be incredibly costly.

Indemnity cover

As far as Professional Indemnity cover for those operating in the design and construction space is concerned, the message should be quite simple. In short, there’s no room for uncertainty or any grey areas.

Whether you’re responsible for a full-blown design, a smaller project or anything that resides somewhere between those two extremes, you might still be surprised at how many individuals/places don’t have the necessary cover.

Before you head o to check some of the ner details, it’s well worth bearing in mind that the clear majority of commissioning clients will absolutely insist the correct Professional Indemnity cover is indeed in place.

If for whatever reason they don’t do so, where there’s a design and speci cation element to the project, Professional Indemnity cover is likely to be strongly advisable, protecting the individual as it does from any claims of professional negligence that may arise pertaining to those services duly delivered.

It means that, even if you sub-contract out di erent areas of the project/ work, you would be accountable to the commissioning customer and could well face signi cant costs if any problem did arise. is is an example of the basic detail that must be covered and of which individuals need to be fully aware.

For clarity, a Professional Indemnity policy for design and construction isn’t like any others. First and foremost, it should insure the individual concerned to carry out the necessary work and supply goods/services as directed.

Efficacy insurance

E cacy insurance cover is similar and shouldn’t just o er nancial protection and liability coverage mitigating the risks associated with any failure of a product or service to perform as expected.

ere are numerous other bene ts that should be included, but which are o en overlooked, among them improved and continued trust and con dence from the customer and, as touched upon, nancial compensation for loss of income or damages incurred if there has been a particular service failure.

It also o ers a far more reduced risk for manufacturers who may be able to avoid the nancial and reputational costs associated with product or service failures, not to mention an enhanced reputation for companies who will be able to clearly demonstrate their overriding and ongoing commitment to providing high-quality products and services at all times.

is, then, is an example – albeit a brief one – of the standard cover that organisations of all sizes should rightly expect, but don’t o en receive.

As far as Professional Indemnity cover for those operating in the design and construction space is concerned, the message should be quite simple. In short, there’s no room for uncertainty or any grey areas

Health and Safety

It’s well worth noting that, by working in partnership with the SSAIB, we provide free access to our Health and Safety support service for all businesses accredited by the Inspectorate and who arrange their business insurances with Towergate Insurance Brokers.

ere are di erent parts to this that are incredibly popular with members, all of whom enjoy free access to relevant tools, support and information. e portal itself covers areas linked to Health and Safety, among them driving risk templates policy, Human Resources (including contractual guidelines) and also the important area of business continuity.

Popular modules

Other popular modules include ‘Ask the Expert’, whereby members gain unlimited access to expert advice on Human Resources and Health and Safety-related matters with a guaranteed response inside 24 working hours.

ere’s also the learning courses covering topics such as re safety, electrical safety and accident reporting.

If you would like to discuss any of the above or have any further questions or queries, send an e-mail to nick.jarvis@towergate.co.uk or visit the Towergate Insurance Brokers website at www.towergateinsurance.co.uk

Mapping the way forward

Arana Security recently became the first company to achieve security systems certification for both ISO 9001:2015 and PD 6662 through the SSAIB with the help of the Fire Industry Association’s ‘Route to Certification’. As such, SSAIB compliance manager Michael Jamieson outlines the path that was followed.

WALLINGTON-BASED Arana

Security is a security solutions integrator specialising in the provision of bespoke, end-to-end security solutions for myriad businesses. With a continued strong focus on cutting-edge technology and industry expertise, the Safe Contractor-approved and Information Commissioner’s O ce-registered company o ers a comprehensive range of services – among them surveillance and biometric access control solutions – speci cally tailored to meet the needs of its clients.

Indeed, the organisation’s expertise in biometric solutions enables it to provide state-of-the-art identi cation and authentication systems, leveraging the latest technologies including ngerprint and facial recognition in addition to iris scanning. ese solutions serve to ensure the very highest levels of accuracy, reliability and convenience, enhancing security measures for businesses in the corporate, nance and logistics sectors (among many others).

Last August, in collaboration with the Fire Industry Association (FIA), Arana Security engaged with a complex certi cation process in order to become the rst FIA ‘Route to Certi cation’ rm certi cated for both ISO 9001 (relating to Quality Management Systems) and PD 6662 (referencing alarm systems) through the SSAIB, duly bene ting from the FIA’s wealth of experience and resources and supported throughout by the Trade Association’s dedicated compliance manager Kevin Stearns. is signi cant achievement not only solidi es Arana Security’s position as an industry leader, but also exempli es the FIA’s dedication to supporting security

This significant achievement not only solidifies Arana Security’s position as an industry leader, but also exemplifies the FIA’s dedication to supporting security companies

companies in achieving ISO 9001:2015 and PD 6662 certi cations.

Milestone moment

e achievement demonstrates the unwavering commitment shown by Arana Security towards a culture of excellence and, indeed, marks a signi cant milestone for the entire security industry.

e attainment ceremony was attended by several in uential industry gures, among them Ian Moore (CEO of the FIA) and other FIA representatives, British Security Industry Association (BSIA) membership manager Graham Dean, Paul Phillips (at the time general manager and now CEO of the SSAIB) and, of course, members of the team at Arana Security. e event served as a clear demonstration of the FIA’s crucial role in aiding security companies to obtain vital certi cations.

“ e SSAIB is proud to present this certi cation to Arana Security for both ISO 9001 and Security Systems,” explained Paul Phillips. “We’re pleased to have served as the audit partner for the FIA-BSIA route to certi cation, all the while ensuring the highest standards have been maintained.”

Graham Dean noted: “Since joining us as a probationary member, Arana Security has embraced our partnership with the FIA and completed its ‘Route to Certi cation’. Having achieved ISO 9001 UKAS, we are delighted to present Arana Security with its certi cate of principal membership. We congratulate the business and recognise the high standards that have been attained.”

Ali Nasser, sales director at Arana Security, stated: “We’re proud to now

have this o cial recognition. It showcases the quality of our work. It has certainly been a worthwhile process, and we very much appreciate the guidance we’ve received from the FIA and the BSIA to obtain this certi cation. We’re extremely pleased to be involved in paving the way for other security companies to obtain such certi cation and uphold the high standards clients deserve in terms of security services provision.”

Extended reach

Long recognised as an authority in the re safety market, the FIA has now extended its reach to encompass the security sector, as demonstrated by its active support of Arana Security.

e FIA’s commitment to assist companies in obtaining ISO 9001:2015, PD 6662 and related certi cations highlights its dedication to elevating industry standards and encouraging continual professionalism in the eld of security services.

Expressing his own endorsement, Ian Moore commented: “We’re delighted to present Arana Security with these certi cations and expand our support and expertise to encompass the security sector. rough this partnership with the SSAIB and the BSIA, we aim to raise the bar for both quality and professionalism in the security services arena.”

Gaining an advantage

In essence, a management system is the way in which an organisation manages the interrelated parts of its business in order to achieve stated objectives. These objectives can relate to a number of different topics, including product or service quality, operational efficiency or environmental performance. Why, though, do firms choose to attain certification for ISO standards? SSAIB management systems scheme manager Lynn Watts-Plumpkin investigates.

INTERNATIONAL STANDARDS Organisation (ISO) management system standards help organisations to improve their performance by specifying repeatable steps that can be consciously implemented to achieve outlined goals and objectives. It’s also about creating an organisational culture that re exively engages in a continuous cycle of self-evaluation, correction and improvement of operations and processes through heightened employee awareness and leadership and commitment demonstrated at the most senior level.

e bene ts of an e ective management system to an organisation include more e cient use of resources and improved nancial performance as well as enhanced risk management, protection of the environment and an increased capability to deliver consistent and improved services and products.

Speci cally, though, why do rms hold certi cation for ISO standards? ere are usually three incentives for rms to obtain certi cation through the SSAIB for ISO 9001 Quality Management Systems, ISO 45001 Health and Safety Management Systems and ISO 14001 Environmental Management Systems.

First of all, they receive an extra point on a tender. Second, customers very o en require their contractors to hold certi cation to these standards. Last, but by no means least, rms want to improve themselves, which could in turn lead to an improved service o er and, subsequently, better contracts.

In my experience, rms that hold –and fully embrace – the ISO management system standards, and ensure that the requirements of these standards are fully embedded into the business, are both well managed and pro table.

Plan, Do, Check, Act

Businesses can be emboldened by following the ‘Plan, Do, Check, Act’ continuous improvement cycle.

Plan

e ISO standards require organisations to establish objectives and processes to enable them to deliver the desired results.

Firms should identify which objectives they wish to meet to ensure that they remain on track and attain their targets.

e objectives should be SMART:

• Speci c: clearly de ned and relevant to the business

The benefits of an effective management system to an organisation include more efficient use of resources and improved financial performance as well as enhanced risk management

• Measurable: showing how the required goals are being achieved

• Achievable: meeting the goals within the timescales

• Realistic: within reach and relevant

• Timely: up-to-date and being achieved within the set timescales

Do

Systematically complete the work to meet the objectives as set out above.

Check

Ensure that the targets and processes are being met and followed and on track to achieve the set objectives.

Act

Act or adjust if the rm is not on track either to meet the stated objectives or othrwise follow the processes.

Firms sticking to the above continuous improvement cycle o en excel in business as they know what they want to achieve and monitor the objectives and processes to ensure they’re on track. Businesses with a weak management system can fail In recent years, retailers have gone out of business as they’ve not added

objectives to consider an adjustment to new buying trends and, further, have not continually improved and adapted to suit the ongoing needs of the sector.

Auditing procedure

A Quality Management Systems audit process under ISO 9001 looks at the whole business. is includes a meeting with its leaders to ensure they’re fully supportive of the management system and to discuss areas such as risk-based thinking, planning of changes and the promotion of improvement.

Other areas we look at are customer focus, policies, procedures and processes, legal requirements, objectives, risks and opportunities and support (which includes people, infrastructure and organisational knowledge).

All levels of sta within the organisation will be included in the ISO audit. Sta are included to con rm their knowledge of the business and its processes. e SSAIB auditor will also ensure that sta members have access to the relevant policies and procedures, which will include the quality, environmental and Health and Safety policies where relevant.

ISO 14001 and ISO 45001 bring additional requirements. For the Environmental Management System audit, these include end-of-life treatment for products and services. Auditors will take note of how rms deal with waste, including waste transfer notes and also recycling, etc.

Firms of all types would bene t from achieving the accepted ISO 14001 standard. ISO 45001, the Health and Safety Management System, details the requirements for Health and Safety within the business. is would include risk assessments on safe working.

Anyone who requires any additional information about these standards should contact us. e SSAIB cannot o er consultancy, but we can advise on which management systems are suitable for your organisation.

For those rms that hold certi cation for more than one management system, we undertake combined audits due to the overlap of the management systems standards. For a ‘no obligation’ quote send an e-mail to: ISO@SSAIB.co.uk

Areas not applicable

Some of the clauses within ISO 9001 can be deemed not applicable (ie for a business that only supplies services rather than a product, Clause 7.1.5.2 referencing measurement and traceability could be deemed not applicable).

Should a firm use a consultant to implement these management systems? The simple answer is ‘No’. However, some firms will benefit from a good consultant’s experience

Clause 8.3 of ISO 9001 relates to the design and development of products and services. is can be partly not applicable if the rm doesn’t produce a product. However, under the SSAIB criteria, Clause 8.3 on the services side is still applicable. Clause 8.3 would only be applicable on the product side if a product was manufactured and the rm could show the auditors the underpinning plans for the system, etc.

All other clauses of ISO 9001 are deemed applicable to SSAIB rms. Also, no areas of ISO 14001 or ISO 45001 can be deemed as not applicable.

Should a rm use a consultant to implement these management systems?

e simple answer is ‘No’. ere’s no requirement for a rm to use a consultant. However, some businesses will bene t from a good consultant’s experience. e management system is the responsibility of the leaders and sta of the business. ere’s no harm in seeking assistance, but rms should ensure they undertake due diligence prior to deciding on whom to use in order to ensure the favoured consultant really meets the needs of the business.

If the consultant simply gives the rm a management system package, without spending a long time attempting to know the business, then they’re not the right consultant to use.

A good consultant will o er sound advice and guidance and tailor-make the management system to t the business.

Preparing for audit

Preparation for the SSAIB audit will be much simpler if the management system is used as a routine and follows the standards. is will mean that there’s no last-minute panic two weeks before the audit to make sure everything’s ready as it should already be in place.

An audit should be something to look forward to rather than dread. It ought to be viewed as an endorsement of the good work that has been undertaken by the rm in the previous year. e audit

is there to assist the rm and con rm that processes, policies, objectives, targets and continual improvement are being actioned and achieved.

If the internal audit process is being completed correctly, then the SSAIB auditors should not raise too many ndings. Our checklists are the ISO standards themselves, so if rms are meeting them as well as their own processes, it stands to reason that nonconformities are not likely to be raised.

Key advantages

Going full circle brings us neatly back to the advantages of management systems. A well-written, relevant, tailormade management system which ts the business, wherein the processes are correct and mirror the tasks undertaken and it’s fully embedded into the business (eg used by all members of sta as a matter of routine) is the main advantage.

Ultimately, this suggests a structured and methodical approach is being adopted, which will make the rm more e cient, improve customer satisfaction and realise continual improvement.

To recap on the advantages of management systems, then. ey lead to an understanding of the organisation and how it runs. ey identify interested parties and require a rm to understand their needs and expectations. ey check leadership’s commitment and improve customer focus and satisfaction.

Further, management systems require rms to share and communicate information about their policies, procedures and processes and put controls in place to monitor and measure that these are being followed.

What’s more, they require a rm to consider organisational roles and responsibilities and detail who’s in charge of speci c areas. at’s no bad thing.

ey also require a rm to consider risks and opportunities and how to address them should they arise. ey set measurable objectives or KPIs such that the rm can consider how these might be achieved within the timescales.

Management systems require a methodical approach to change. ey ensure sta are dealt with appropriately and t for their role, competent, communicated with at all times and also that the infrastructure is t for purpose.

Firms must determine that members of sta are correctly trained such that they follow the management system as a matter of routine and also that those responsible are methodical about updating documented information. at last point is absolutely vital.

Enjoy 7+ hours of CPD-accredited seminars, free lunch and refreshments and access to 30+ exhibitors. Seminars will cover: Martyn’s Law, Role of AI in Surveillance, the PSTN Switch-o , Cybercrime/Ransomware and much more.

Meet the installer

Kilmarnock-based Fortress Security Alarms specialises in intruder and fire alarms, CCTV, automatic door entry/access control, emergency lighting, maintenance and monitoring and also key holding services. Here, the company’s office manager Craig Macfarlane – a six-year resident within the security installation sector – offers his views on the business, the industry and the benefits to be derived from working with the SSAIB.

SSAIB: Can you give us a brief general overview of how you see the security industry at the current time?

CM: As of late 2023, the security industry has undergone signi cant evolution across the last few years, largely driven by technological advancements and changing consumer needs.

Increasingly, the industry is integrating with smart home technology. is includes the use of smart alarms that can be controlled remotely via smart phones, integration with home automation systems and, of course, the use of Arti cial Intelligence and machine learning for the purposes of more advanced threat detection and response. e industry is also adapting to various regulatory changes and standards, both at the national and international levels, in order to ensure compliance and maintain high levels of service quality.

Overall, the industry is becoming more technologically advanced, user-focused and integrated with broader smart home and Internet of ings ecosystems. is evolution is expected to continue as new technologies emerge and consumer preferences evolve with time.

SSAIB: What does Fortress Security Alarms bring to the industry and what do you consider to be the company’s unique selling point?

CM: Fortress Security Alarms brings several elements to the security industry, along with a distinct unique selling point. Speci c elements we bring to the fore include innovative technology integration, competitive pricing, sustainability and eco-friendliness. Our unique selling point is our comprehensive and customised security solutions, emphasising our ability to provide personalised and technologically advanced security systems tailored to each customer’s needs. is approach directly addresses the diverse requirements of di erent customers, while also ensuring high-quality, reliable and innovative security regimes.

We cover all aspects of intruder and fire alarms, CCTV systems, electrical work and testing, automatic door entry/ access control systems and emergency lighting

SSAIB: With what sort of project would we most likely see Fortress Security Alarms involved at any given time?

CM: To be honest, it would be easier to list the types of projects we’re not tackling. We cover all aspects of intruder and re alarms, CCTV systems, electrical work and testing, automatic door entry/ access control systems, emergency lighting, maintenance and 24-hour monitoring along with key holding services. We are literally a ‘one-stop shop’ for most electronic security system requirements, in fact.

SSAIB: What benefits do you think SSAIB approval brings to your organisation and the security sector in general?

CM: Nearly 22 years’ worth of third party certi cation courtesy of the SSAIB delivers many bene ts for us, among them enhanced credibility, trust and customer con dence. It enables us to comply with industry standards and win contracts we may not otherwise be able to secure without certi cation.

On top of that, you’re talking about continuous improvement, training and

development of our sta plus in addition to networking and support.

SSAIB: What does it mean to you to have a current member of the team win the 2023 WorldSkills UK competition?

CM: When Ross Black (pictured below, le , with Simon Banks, chair of Skills for Security), who’s one of our apprentice engineers, won the WorldSkills UK competition in relation to re detection and alarm systems, we felt an enormous amount of pride. A momentous achievement for Ross and the company. is victory speaks volumes about the exceptional levels of skill and expertise we nurture in our team. What’s more, it re ects the rigorous training in which Ross and the organisation have invested so much time and commitment.

SSAIB: What plans do you have in terms of the future?

CM: In the coming year, we’re focused on growing our business across various aspects. We’re making signi cant strides in our ‘Net Zero’ initiatives, including the upcoming publication of our year-onyear carbon accounts.

A particularly exciting development is the launch of our new in-house Training Academy. Equipped with the latest stateof-the-art technology, this facility will enable us to provide the best possible industry training at our premises.

Fortress Security Alarms lists the following accreditations: SSAIB, BAFE, Aico Expert Installer, ADSA, CHAS, Con ict Avoidance Pledge, Constructionline (Silver), Disability Con dent Committed, Living Wage Employer, Record Diamond Partner, Select, ISO 9001 and ISO 14001

Fortress Security Alarms is one of the SSAIB’s 2,000-plus registered rms. To nd out more about the SSAIB and how your business can join the leading certi cation body for the re and security industries visit www.ssaib.org

Raising the bar

In relation to the fire sector in particular, but also for the security spectrum, competence and competency are no longer just words or terminology to be discussed at length. Now, they’re becoming a reality for each and every practitioner. With the fire and security industries busily upskilling themselves, Trevor Jenks (national training manager at the SSAIB) looks back on developments across the last 12 months before turning attentions to the year ahead.

LOOKING BACK, 2023 proved to be quite some year for me on a personal level. 2024 is going to make a substantial mark as well, with the competence agenda now moving from theory into practice.

Supported by the Industry Competence Committee, the Building Safety Regulator at the Health and Safety Executive will in uence the entirety of the built environment in raising the bar. Many of you will know that I’ve been chairing the Fire Priority Group (Working Group 2 – Installers). We operate alongside the other ve priority sectors. For clarity, a template has been created for sectors to follow on their route to competence.

e SSAIB is necessarily seen to be – and most certainly is – a driving force behind raising the bar in our sector.

e organisation’s technical expertise is ensuring the routes to competence are available to all with the introduction of the Experienced Worker Assessment.

e dedicated Fire, Emergency and Security Systems (FESS) apprenticeship is still growing throughout the UK, in

turn creating a ‘technician culture’ that’s absolutely for the future.

Further to this, the new FESS standard has been rati ed by the Institute for Apprenticeships and Technical Education, duly attracting higher funding as a top technical apprenticeship. 2024, then, is the year to take on an apprentice.

e new FESS standard changes the technician scheme, which now requires apprentices to learn about re, intruder, video surveillance and access control systems. It’s tested through a common knowledge test, a professional discussion and a practical test in either re systems or security (ie intruder detection, video surveillance and access control systems), with evidence of practical application required of the other.

Given that the industry is increasingly moving towards integrated systems, this new FESS standard continues to meet sector needs.

anks must go to the constituent members of the English FESS employers’ team not only for their hard work, but also in terms of managing to attain the additional funding for the programme.

The new FESS standard changes the technician scheme, which now requires apprentices to learn about fire, intruder, video surveillance and access control systems

Significant achievement

One of the most signi cant achievements across the past few years has been the establishment of the Welsh apprenticeship and the Welsh FESS Employer Group. Although in its infancy, the apprenticeship has already garnered a good deal of interest from Welsh re and security companies.

Across the water, the Northern Ireland Fire and Security Employers Federation (NIFSEF, which is the FESS of Northern Ireland) Employers Group continues to extend its apprenticeship with the Belfast Metropolitan College specialising mainly in security and the South Eastern Regional College leading the way on the re side of the mix.

Indeed, Robin Hamill (curriculum manager for re and security at the South Eastern Regional College) has been instrumental in working with the NIFSEF and EAL to create an experienced worker route for re technicians.

In Scotland, Select continues to run what is one of the oldest established re and security apprenticeships in the UK and has always been completely aligned

with the FESS standard. e UK now boasts a single Technician standard with a common national apprenticeship, while at the same time always being fully respectful of regional di erences.

e Working Group 2 – Installers’ Fire Working Group duly recognised the importance of this common standard against which regional education policy and quali cation requirements could be matched. In fact, this is the only way in which employers right across the UK –not to mention their clients – could be fully con dent of our statements relating directly to competency.

With the Building Safety Regulator in place, and support forthcoming from the Industry Competency Committee, Working Group 2 – Installers has now merged into this all-new framework. Given the formation of the ‘super sectors’, I now chair/lead on the new combined Fire and Security Sector Committee. is arrangement duly re ects the importance of the FESS standard.

My priority, in fact, was to form a new UK FESS Employer Group comprising the chairs and vice-chairs of the four regional Employer Groups, the Electrotechnical Certi cation Scheme (ECS) as the independent card system and the Electrical Contractors Association (on the basis that many electrotechnical companies work closely with our sector).

is is an industry ‘ rst’ which will co-ordinate the work of the regional Employer Groups around a common standard, raising the national bar with the employers serving as the driving force.

Card structure

To date, I’ve made joint presentations with the ECS on the new card structure and the cards that are needed. Upwards of 2,500 clients are now using the Construction Skills Certi cation Scheme Smart Check app to check competence at the individual level as part of procurement procedures.

Increasingly, we hear from companies arriving on-site to work about clients (in particular schools and Government) who are using the app to make checks, and then not allowing access where the correct cards are not held.

Sitting on the ECS Steering Committee, I’ve helped to develop a complete structure of cards recognising the competence de ned in the Working Group 2 – Installers Phase 2 report. We now have trainee, apprenticeship, operative, de ned scope cross-hatched gold cards for maintenance, installation, installation and commissioning only, in

We have an ECS FESS technical manager auditor’s card. All SSAIB technical auditors hold this card. As they transact work on audit procedures, they will check that the relevant card is held

addition to the gold technician card, both for re and security.

BAFE’s new Scheme refers to competence without actually de ning it. In essence, it relies on the third party inspectorates to con rm both company and individuals are competent (ie the national FESS sector standard). Faced with having to make that particular judgement call, the third party inspectorates’ technical auditors should themselves be competent or otherwise depend on the competence of others.

We have an ECS FESS technical manager auditor’s card. All SSAIB technical auditors hold this card. As they transact work on audit procedures, they will check that the relevant card is held and record this with initial observations being made where the cards are not held.

BSI Flex, which you will increasingly hear about as this year progresses, requires competence at the individual level to be proven and not just at the present organisational level.

ere’s a choice of routes for experienced workers to gain their operative card. Uptake is growing with many companies reporting that all of their employees now hold them.

Small companies continue to move quicker, duly stealing the ‘competence edge’ in the market. At least one national rm has already achieved – or is close to achieving – this goal.

Technician routes

e ‘routes to technician’ have been available from February. Undoubtedly, this is a major step towards a competent sector. Building on Robin Hamill’s work in Northern Ireland, EAL now has the ‘ re technician only’ route running in England with some 70-plus practitioners at various stages in the process.

Much like the old NVQ route, a portfolio of evidence and quali cations is necessarily supported by observations noted in the workplace.

Only Zzeus Training is delivering this route at its popular Lincoln headquarters, but the fervent hope is that other UK providers will join in. Importantly, SSAIB companies were involved in the EAL trial. e BPEC route is similar. Both require a minimum of ve years’ experience to be evidenced. It has routes for maintenance, installation, installation and commissioning and full technician card assessment and covers both re and security. e rst experienced workers to gain their technician cards in re and security were from SSAIB companies. e trials took place with Banham Academy at its established London and new Derby sites. Like the EAL route, they require an evidence folder, but replace the eld assessments with a sector knowledge test, a professional discussion and then a practical test conducted across one day. ere’s less downtime for the experienced worker. BPEC now has more centres passing through the approvals process to make the assessment local.

Specialist FESS sector

We have a uni ed UK Employer Group representing the regional groups with a common FESS standard and apprenticeship, while (as stated) allowing for regional requirements to be respected at all times. ey can now work together to expand the FESS standard in order to de ne system designer, etc with the Building Safety Regulator’s framework sharing all competencies.

Given that the independent ECS FESS card structure is now in place, technical auditors, clients and stakeholders alike can use the Smart Check service to con rm statements focused on individuals’ competence.

We’re recognised by the built environment as the specialist FESS sector requiring specialist competence to be held and wherein the SSAIB’s technical expertise is the driving force behind raising the bar.

Seat of learning

Access Training is an award-winning training provider based within the Gateshead Skills Academy at Team Valley. To its great credit, the company has been delivering bespoke training programmes for businesses and individuals right across the North East for just over 40 years now. Recently, a five-figure investment was made to realise a new training facility for the Ofsted ‘Good

ACCESS TRAINING has been con rmed as a ‘Good Provider’ in multiple Ofsted inspections. Impressive to say the least. In the 2018 national survey, the company emerged on top in the North East region for learner satisfaction and in the top 6% nationally, scoring 97.4%. In 2017-2018, there was an overall achievement rating for its apprenticeships of 80.4%. at’s 13.1% higher than the national rate.

Ofsted inspections both then and now observe training sessions, consider learner achievements and progress, review key documents and involve meetings with learners, employers, managers and members of sta alike. It’s nothing if not a rigorous procedure.

To achieve the results that Access Training – itself founded as English Estates YTS back in 1983 – has enjoyed certainly tells a hugely favourable story.

On that note, the proof of the pudding, as they say, is in the eating. 99% of the company’s apprentices remain in employment a er completion of their apprenticeship. Many of its former apprentices are now managers at companies with which it works. Last year witnessed an 85% growth in revenues over the preceding two nancial years. e business was originally established to tackle high youth unemployment by running the Government’s Youth Training Scheme. To date, the rm has helped over 5,000 people into work, mainly via modern apprenticeships. Over the years, a signi cant number of these learners have remained with their original employers and/or have progressed into senior management roles, o en going on to recruit apprentices of their own.

Access Training’s clients include British Engines, Newcastle University, the Bishop Wilkinson Catholic Education Trust, TT2, KAEFER, Pyrocel Limited and also Miller UK Ltd.

Training Centre

Due to the pleasingly high demand for Fire, Emergency and Security Systems (FESS) apprenticeships and a de ned

need to keep pace with advancing technology, Access Training has recently invested a substantial amount of capital in a new Training Centre.

e company has leased an additional property ve minutes’ walk from its main site in order to increase capacity for delivering practical and theoretical training on the design and installation of re, emergency and security systems. e overriding desire here is to help meet demand at a time when there’s a shortage of fully quali ed engineers.

e Level 3 FESS apprenticeship is aimed at those wanting a sustainable career in engineering. It’s really about developing the skills to install and carry out maintenance on a range of security systems including intruder alarms, CCTV, access control and re detection systems as well as emergency pull cords.

e new FESS Training Centre has been kitted-out with the very latest systems, including wireless variants, as well as some of the most widely installed older systems. As such, the facility will a ord apprentices across the North East a wide range of skills on graduation.

e facility has the capacity to train 100 apprentices each year on the design, commissioning, installation, fault- nding and repair of security and re safety systems. Access Training has also appointed two new experienced

The new FESS Training Centre has been kittedout with the very latest systems, including wireless variants, as well as some of the most widely installed older systems

FESS engineers as trainers to deliver the apprenticeships and, in parallel, increase the capacity of the existing team. Dave Cash, who joined the company in 2019 as a security and alarms-focused specialist trainer, brought 30 years’ experience with him having worked for several security businesses, among them ADT Fire and Security in the role of eld line manager.

Increased demand

David Armstrong, managing director at Access Training, proudly explained: “We are the only training provider o ering FESS apprenticeships across Northumberland, Tyne and Wear, County Durham and Cumberland.”

Armstrong concluded: “Demand for this type of training has increased signi cantly over the last few years.We’ve listened to what FESS employers want and acted on that. Now, we’re very much looking forward to supplying hundreds of highly trained and competent engineers to the FESS sector.”

Further information is available online at www.accesstraining.org

Pictured (L-R): Valerie Green (head of business development at Access Training), Councillor Eileen McMaster (Mayor of Gateshead) and David Armstrong (managing director of Access Training)

Provider’, as the SSAIB’s sales and marketing manager Andrew Brown duly discovers.

On with the shows

2024 promises to be another busy year in terms of the exhibitions and events calendar, with the SSAIB’s representatives due to be present at key industry gatherings. Access a comprehensive listing online at www.ssaib.org/events Here, SSAIB marketing assistant Sam Ogilvie pinpoints several of the ‘must attend’ propositions for practitioners and business teams alike.

Security TWENTY24 Exhibitions and Conferences

• Hilton Hotel, Glasgow – 16 April

• Old Tra ord Stadium, Manchester – 4 July

• Edgbaston Cricket Ground, Birmingham – 3 September

• Radisson Red Hotel, London Heathrow – 7 November

The Security Event 2024 and The Fire Safety Event 2024

• National Exhibition Centre, Birmingham – 30 April-2 May

e SSAIB is excited to be serving as an Event Partner for e Security Event and e Fire Safety Event.

e exhibitions determine to showcase leading security and re safety brands, o ering attendees an unmatched opportunity to explore the latest products, technologies and solutions. Visit the SSAIB on Stand A72 in Hall 5 at e Fire Safety Event to learn about the bene ts of third party certi cation.

Fire Safety Matters Live 2024

• Coventry Building Society Arena, Coventry – 12 June

• Emirates Old Tra ord Cricket Ground, Manchester – 3 October

e second edition of Western Business Media’s Fire Safety Matters Live: a free-toattend, one-day conference programme developed by Fire Safety Matters magazine and which is co-located with e Institute of Fire Safety Managers’ annual Technical Conference and an allnew BAFE Conference.

Fire Safety Matters Live Coventry is not to be missed. e Headline Sponsor is Apollo Fire Detectors and the opening address is courtesy of the Home O ce. New for 2024 is the Manchester edition of Fire Safety Matters Live.

e registration process for Coventry is now open. Visit www.fsmlive.co.uk

Fire and Security Matters Awards 2024

• Coventry Building Society Arena, Coventry – 12 June

e Fire and Security Matters Awards, which are organised annually by Western

Business Media, celebrate innovation and achievements in the re and security sectors. ese are the o cial awards of Western Business Media’s market-leading publications Fire Safety Matters and Security Matters and aim to celebrate the highest standards of excellence in both sectors. e Headline Sponsor for the event in 2024 is BAFE.

Further information is available online at www. resecurityawards.com

Security Matters Live 2024

• Coventry Building Society Arena, Coventry – 13 June

CONSEC 2024: Association of Security Consultants Annual Conference

• Hilton Hotel, Terminal 5, Heathrow –10 September

CONSEC 2024 aims to foster greater understanding of diverse threats and risks, share current good practices and emphasise the importance of wellinformed and wholly independent security advice courtesy of consultants.

London Build Expo 2024/UK Fire Safety and Security Expo 2024

Security Matters Live is dedicated to exploring the latest trends, innovations and solutions in the security industry. Attendees will have access to a full day of CPD-certified seminars

e SSAIB will be exhibiting at Security Matters Live, a brand new, free-to-attend conference organised by Security Matters magazine and its publisher, Western Business Media. is event is dedicated to exploring the latest trends, innovations and solutions in the security industry. Attendees will have access to a full day of Continuing Professional Development (CPD)-certi ed seminars and receive a CPD certi cate for their participation.

e accompanying exhibition area will feature stands populated by upwards of 40 leading brands in the security business sector. With teas, co ees, refreshments and lunch all provided, visitors will be able to gain insights into the latest security training, guidance, products, services and technology.

In addition, attendees will have the opportunity to network with over 350 like-minded peers and engage in meaningful conversations with professionals and practitioners currently operating in the security sector.

• National Hall, Olympia, London –20-21 November

e SSAIB is pleased to announce its partnership with London Build Expo’s new UK Fire Safety and Security Expo. is dedicated event will feature over 100 exhibitors, 80 speakers, CPD training sessions, Meet e Buyer opportunities and networking parties.

Anticipate London (featuring IFSEC and FIREX)

• ExCeL, London – 2-4 December

e SSAIB is proud to be serving as an event partner for the Informa exhibitions

IFSEC and FIREX, which are co-located as always with e Facilities Show and Safety and Health Expo.

All four of these popular events have been integrated into the newly launched Anticipate London event.

Anticipate London aims to address the common challenges posed as a result of technological innovation, global risks and legislation by showcasing solutions for a safer and smarter future.

Showcases for innovation

With over 500 of the leading global security and fire safety solutions manufacturers, suppliers and service providers showcasing the latest products, systems and services available in 2024, The Security Event and The Fire Safety Event are ‘must attend’ propositions for all SSAIB-accredited companies.

Andrew Brown (sales and marketing manager at the SSAIB) previews both shows.

ORGANISED BY Nineteen Group, e Security Event and e Fire Safety Event take place from 30 April-2 May at the ‘home’ of the security and re industries. e National Exhibition Centre in Birmingham is the focal point for practitioners from both sectors to meet with their favoured manufacturers and suppliers and be hands-on with all of the latest technology.

What’s more, they can learn – and gather insights from – the extensive freeto-attend education platforms and have the freedom to network and catch up with friends and peers from across these vital industry sectors.

Undoubtedly, e Security Event and e Fire Safety Event are the UK’s agship shows. We are fully con dent that exhibition visitors and conference delegates will enjoy an amazing on-site experience and a very rewarding and enjoyable time. Put simply, these are your ‘main events of the year’.

Latest advancements

e Security Event 2024 is set to showcase the very latest solutions in access control, biometrics, CCTV and video surveillance, cyber security, door entry, home automation, intruder alarms and detection, physical and perimeter security, video analytics and more developed by industry giants as well as emerging start-ups.

In essence, e Security Event promises a fusion of ideas that will shape the sector’s landscape in the years ahead. ere are new and improved interactive features orchestrated by the Loss Prevention Certi cation Board, the Access Control Executive Brief, Secured by Design and others, with plenty of live product demos on the show oor and exclusive insights o ered by all SSAIB member companies in attendance.

Excellence on display

Co-located alongside e Security Event, e Fire Safety Event 2024 caters to the unique needs of re system installers, integrators and other re safety professionals. is time around, e Fire Safety Event is set to showcase

the latest advancements in re detection and alarms, emergency lighting, re suppression systems, PA/voice alarm systems, re extinguishers, passive re protection and more from all of the major solution providers.

In addition, visitors can gain access to the all-new Fire Safety Leaders Summit, wherein live presentations are going to be delivered by industry experts, and the Passive Fire Conference (the programme for which is once again delivered in partnership with the Association for Specialist Fire Protection).

e Fire Safety Event once again promises a plethora of valuable resources for practising re safety professionals.

Skills for Security: WorldSkills UK

Skills for Security, the organising partner of WorldSkills UK, has announced that the national quali er for the prestigious electronic re and security competitions will make its debut at e Security Event and e Fire Safety Event in 2024.

Do you have apprentices within your business who can challenge for the national title or are you looking to o er apprenticeships in the future?

is is going to be a ‘must see’ live competition on the show oor. Witness the quality of ‘the next generation’ and speak to representatives from Skills for Security to understand the real bene ts apprentices can add to your business.

The Security Event 2024 is set to showcase the latest solutions in access control, biometrics, CCTV and video surveillance, cyber security and intruder alarms and detection

Scan the QR code to register online:

Registration details

Don’t miss out on the chance to be at the forefront of industry innovation across both the security and re industries. One registration a ords access to both events and it’s absolutely free.

Bring a colleague along, too. Better still, bring the team and make it a duo of shows to remember.

Register online now at www. resafetyevent.com/ssaib-2024

e National Exhibition Centre, of course, is located right in the middle of the UK’s motorway network. Jumping in the car is the ideal way in which to travel to the shows. Nineteen Group has provided free car parking as part of delegate registrations.

Alternatively, travelling by train is brilliantly easy as the National Exhibition Centre is located just a ve-minute walk away from Birmingham International Railway Station.

Security Matters Live 2024

Registration is now open for the inaugural edition of Security Matters Live, which is a free-to-attend conference and exhibition taking place at the Coventry Building Society Arena on 13 June. Organised by Western Business Media – the publisher of Security Matters – and with Texecom serving as Headline Sponsor, the conference runs in parallel with a dedicated exhibition. Security Matters’ Editor Brian Sims previews the day’s proceedings.

SECURITY MATTERS Live 2024 is a specially curated one-day conference programme certi ed for Continuing Professional Development (CPD) by e Security Institute. Delegates will receive a CPD certi cate for attending on the day.

e presentations within are dedicated to exploring the latest trends, innovations and solutions in the world of security, while an accompanying exhibition features many leading security brands.

Highlights include Mike Croll MSyI (senior lecturer in security, intelligence and resilience at Buckinghamshire New University) focusing his attentions on ‘ e Rise of Security’. As security increasingly incorporates new technology, are we creating Big Brother or Big Mother? e presentation o ers a panoramic view outlining why the more security we have, the more we want.

‘Campaigning for Martyn’s Law’ is the subject matter of choice for Nick Aldworth CSyP, non-executive director for counter-terrorism and risk at Carlisle Support Services. An update on progress with the Government’s Terrorism (Protection of Premises) Bill forms a key part of this session at conference.

Frank Cannon CSyP FSyI CPP, director and principal consultant at Cannon Asset Protection, is going to review ‘ e Importance of Building

Security Matters Live is a specially curated one-day conference programme certified for CPD by The Security Institute.

Delegates will receive a CPD certificate for attending

Security Culture’. e bene ts of an e ective security culture include a workforce more likely to be engaged with – and assume responsibility for –security issues, enhanced compliance with protective security measures and a reduced risk of insider incidents.

Exhibition area

On the day, delegates will be able to enjoy complimentary tea, co ee, refreshments and lunch while exploring the latest training, guidance, products, services and technology. Additionally, they will have a chance to connect and network with over 350 like-minded peers and engage in meaningful conversations with practising professionals in the security sector.

Security Matters is extremely proud to announce Texecom as the Headline Sponsor for the inaugural edition of Security Matters Live. Like ourselves, Texecom is passionate about raising standards in the security sector. e company will be showcasing its intruder detection products and digital services.

Commenting on the company’s involvement, Andy Keeley (head of marketing at Texecom) explained: “We’re extremely pleased to support Security Matters Live. e event presents a great opportunity to meet with professional security installers, system integrators and key end users and demonstrate the value

Texecom’s solutions can bring to their security projects.”

Upwards of 40 other leading brands in the security sector are going to be present, all of them displaying the latest technology, solutions and services.

Trends and innovations

is event is set to be the ‘must attend’ conference for exploring those latest trends, innovations and solutions in the security sector. It will o er delegates the opportunity to network, share Best Practice, witness innovations and meet industry-leading gures.

Supported by the sector’s leading publications – namely Security Matters, Professional Security Installer (PSi) and Benchmark – Security Matters Live is not just a conference programme. Rather, it’s the industry’s foremost event for education, compliance and networking.

Importantly, Security Matters Live is co-located with an installer conference organised by the SSAIB (turn to page 32 of this edition of e Standard for more details) and also a conference delivered by the UK branch of the International Foundation for Protection O cers.

Register to attend Security Matters

Live 2024 for free at https://security matterslive.co.uk We look forward to welcoming you at the CBS Arena

Fire Safety Matters Live 2024

Western Business Media – the publisher of Fire Safety Matters magazine – has organised the second edition of Fire Safety Matters Live, the free-to-attend conference taking place at the Coventry Building Society Arena on 12 June and co-located with The Institute of Fire Safety Managers’ annual Technical Conference as well as an all-new BAFE Conference. Fire Safety Matters’ Editor Brian Sims has the detail.

AS WAS the case in 2023, this year’s edition of Fire Safety Matters Live is underpinned by a ‘must attend’ conference aimed squarely at anyone responsible for re safety. Attendees will return to their workplace armed with new ideas and approaches, details of the latest products and solutions and new partner contacts all in mind such that they can then action real improvements for their own operations.

In 2024, we’ll be hosting two events, in fact: the rst runs on 12 June at the Coventry Building Society Arena, with the second taking place on 3 October at the Emirates Old Tra ord Cricket Ground in Manchester.

Apollo Fire Detectors is kindly serving as Headline Sponsor in June.

Fire Safety Matters Live is also co-located with the Fire and Security Matters Awards 2024, which take place on the evening of 12 June at the same venue. e Fire and Security Matters Awards will be hosted by celebrated comedian and actor Jason Manford. Further information is available on the event’s dedicated website at www. resecurityawards.com

Conference line-up

Fire Safety Matters Live is the leading conference for education and compliance in the re safety industry. Join 500-plus peers and fellow practitioners for a day of unparalleled networking opportunities and knowledge exchange.

During the event, delegates will have access to seven hours’ worth of Continuing Professional Development (CPD)-accredited seminars and receive a CPD certi cate for their attendance. e conference programme is not to be missed. e opening address will be delivered by Matthew Armer of the Home O ce. ere will also be seminars courtesy of Apollo Fire Detectors, Advanced, Tio Fire Safety, EMS, Siderise, the Global HSE Group, Aico, FFE, C.S. Todd & Associates, the Fire Sector Federation, the Institute of Fire Safety Managers and Millwood Servicing.

Vicki Wells (sustainability manager at Apollo) is going to present on the subject

of ‘Fire Safety Meets Sustainability’. Delegates can discover how sustainability is reshaping the re safety industry. Core principles and driving factors are to be explored with a keen focus on practical steps for making re detection and alarm systems environmentally responsible.

‘Empowering the ‘Responsible Person’ for Safer Buildings’ is the subject of Jason Hill’s delivery. Sales manager at Tio Fire Safety, Hill is going to cover the rebalancing of responsibilities between contractors and in-house sta in order to maximise both e ciency and safety.

‘ e Building Safety Act 2022: Fire Safety and Project Accountability’ considers the rami cations of applying the golden thread of information in projects and explores the tools, mechanisms and schemes that can help tackle the challenges faced by those resident in the project chain. is session is set to be presented by Michael Croxford (business development director for Siderise).

Dr Bob Docherty (president of the Institute of Fire Safety Managers) is going to concentrate on the ‘Competency of Fire Risk Assessors’. is session at conference outlines the quali cations and experience needed to con dently carry out re risk assessments. It’s all about ensuring that the person conducting re risk assessments is competent to do so. at includes the individuals concerned

Fire Safety Matters Live is the leading conference for education and compliance in the fire safety industry. Join 500plus peers for a day of unparalleled networking opportunities

being accepted by – and listed – on the Fire Risk Assessors Register.

Exhibition area

Delegates will be able to enjoy free tea, co ee, refreshments and lunch in the dedicated exhibition area, which features many of the leading brands in the re sector, all of them showcasing the very latest training, guidance, products, services and technology for the sector.

High-pro le exhibitors include Advanced, Aico, Apollo, asecos, Baldwin Boxall, Bandweaver Technology, Bull Products, C-TEC, CHSG, Coopers Fire, Detectortesters, Eaton, Eurotech Fire Systems, Evac+Chair International, FFE, Fire y, Fike Safety Technology, Fire Compliance Plus, FireChief Global, Fire Hub, Global Fire Equipment, the Global HSE Group, Hy re, the Imperium Fire Consultancy, Independent Fire Safety Services, Kentec, Kidde Commercial/ EMS, Millwood Servicing and the National Security Inspectorate.

Also exhibiting on the day are Nittan, Patol, Safelincs, Safety Chair, Safety Technology International, Siderise, Tio Fire Safety, the Ventro Group and Xact Consultancy and Training.

Register to attend Fire Safety Matters

Live Coventry 2024 for free online by visiting the event’s dedicated website at www.fsmlive.co.uk

30 APRIL – 2 MAY 2024

NEC BIRMINGHAM UK

30 April – 2 May 2024

NEC Birmingham, UK

Empowering excellence

The Security Systems and Alarms Inspection Board (SSAIB) is proud to announce its inaugural Empowering Excellence Conference, which is set to take place on 13 June – alongside Security Matters

Live 2024 – at the Coventry Building Society Arena. Andrew Brown, sales and marketing manager at the SSAIB, looks forward to a dynamic gathering aimed at providing invaluable insights and resources for those firms operating in the security sector.

THE EMPOWERING Excellence Conference o ers attending delegates the opportunity to engage with a number of industry experts on a range of topics including standards, marketing strategies, training techniques and issues of equality and diversity within the security industry.

With a keen focus on the subject of empowerment, the SSAIB’s conference seeks to equip practitioners with the knowledge, tools and skill sets necessary to excel in their respective roles.

Whether you’re a seasoned industry veteran or only just beginning your journey in the security business sector, the Empowering Excellence Conference o ers something for everyone.

In addition to the enlightening conference sessions, attendees will have the chance to explore an exhibition area organised by Security Matters magazine and featuring more than 40 leading brands in the sector. is provides a unique opportunity to discover the latest innovations, products and services shaping the industry landscape.

Complimentary refreshments, including tea, co ee and lunch, will be provided, ensuring that attendees can network and engage with fellow professionals in a relaxed and energising environment throughout the day.

Don’t miss out on this essential event. Join representatives from the SSAIB and fellow industry leaders for a day of learning, networking and empowerment. Registration for the conference is now open. It’s free to register your place. You

can do so online at https://tinyurl.com/yrm4hj7w

Nineteen Group

In other conference and event-related news, the SSAIB is extremely pleased to announce the signing of a new partnership agreement with Nineteen Group, organiser of e Security Event (widely regarded as the premier exhibition and conference for the security industry). is collaboration marks a signi cant milestone in the commitment of both organisations to elevate standards and promote continual excellence within the security world.

As explained elsewhere in this edition of e Standard (‘Showcases for innovation’, p28), e Security Event is renowned for bringing together leading manufacturers, distributors and service providers to showcase the latest security technology and solutions advancements. Supported by a comprehensive CPDcerti ed conference programme, e Security Event serves as a platform for industry stakeholders to exchange knowledge, explore emerging trends and address key challenges facing the sector both now and into the future.

Underpinned by its commitment to promote Best Practice and ensure the very highest standards of service delivery, the SSAIB plays a vital role, of course, in accrediting security service providers. rough rigorous assessment and certi cation procedures, the SSAIB actively assists organisations to demonstrate their competence and

commitment to quality, subsequently instilling con dence among clients and stakeholders alike.

Exciting partnership

The Empowering Excellence Conference offers attending delegates the opportunity to engage with a number of industry experts on a range of topics including standards, marketing and training

“We’re tremendously excited to partner with e Security Event in 2024,” enthused Paul Phillips, CEO at the SSAIB. “It’s a premier platform that shares our vision for advancing standards and promoting excellence within the security industry. is collaboration with Nineteen Group presents a unique opportunity for us to engage with a diverse audience of security professionals, exchange knowledge and drive positive change within the sector.”

Further, Phillips went on to comment: “ e partnership between the SSAIB and e Security Event underscores our own commitment to assist in advancing the security industry through collaboration, education and innovation. We can now work together with our colleagues at Nineteen Group to promote excellence for the long-term betterment of the security industry and its customers.”

Anticipate London

London Stock Exchange-listed Informa plc – the international events and digital services group –recently announced that the co-located exhibitions IFSEC, FIREX, the Facilities Show and Safety & Health Expo have become part of Anticipate London, the inaugural edition of which takes place from 2-4 December at ExCeL. Security Matters’ Editor Brian Sims takes a look at what’s on offer for visitors.

ANTICIPATE LONDON emerged as a direct result of “insightful conversations” involving representatives from Informa plc and members of a future-focused Advisory Board, the latter including leaders in the security, safety, facilities management and property sectors emanating from both FTSE 250 organisations and the wider public sector.

ese professionals nd themselves navigating a common landscape of challenges and opportunities such as tech innovation and digitalisation, emerging societal and global risks, climate change and Government legislation.

rough these detailed discussions, it became evident to Informa plc that, in order to better address these macro-level issues, a new forum was needed that could really bring leaders of property and people together and showcase solutions that determine to create a safer and smarter future for us all.

Chris Edwards, Group director of Anticipate London, commented: “Anticipate London will become the full stop to everyone’s year, looking back at 12 months of change in the security, re, property and safety sectors and discussing what that change means for the coming year.”

Edwards continued: “Our new proposition for 2024 embraces a fundamental shi in the markets we serve, wherein many historically de ned job roles and responsibilities have now become somewhat blurred. Global events such as the COVID-19 pandemic, as well as alterations in work patterns and climate change, have catapulted people and property leaders to the very forefront of business strategy.”

Further, Edwards observed: “Exhibitors and long-running event partners of the legacy four events should be reassured that our technical seminars are going to exist as they always have done, and will continue to attract their core audiences, but we’re absolutely determined that Anticipate London must cater for the future-facing professional interested in the bigger picture as well.”

Global themes

While Anticipate London is clearly based in the capital, both the audience and the topics covered will have an international focus. Global themes are going to be represented

While Anticipate London is clearly based in the capital, itself one of Europe’s leading smart cities and a metropolis with a clear strategy mapped out for improving its green credentials, both the audience and the topics covered will have an international focus. Global themes are going to be represented.

On the launch of the new brand, Alex Robertson (head of marketing for Anticipate London) stated: “Extensive research and consultation with industry experts went into the ideation and implementation of the new brand. ‘Anticipate’ is a word that resonates strongly with professionals responsible for protecting employees: an organisation’s most valuable resource. It speaks to the need for being aware of risk and emerging threats, while also being indicative of the future-facing dynamic and anticipating the latest thinking when it comes to technology, standards and Government legislation.”

Core content

e Keynote eatre promises a futurefacing programme designed to address the macro risks and trends that will impact on the ability to ensure safer people and smarter properties over the next ve-to-ten years. emes will include the future of work, carbon ‘Net Zero’ and climate change, Arti cial Intelligence and digitalisation, big tech

and crime trends and also the ongoing importance of mental health.

e ink Tank delves into cuttingedge discussions on property innovation and public safety. Industry leaders will be immersed in round table sessions guided by moderators. Topics including smart cities, surveillance and access control as well as safety culture will be addressed.

Data is becoming more and more important as operational teams try to understand how to deploy their resources most e ectively. With this in mind, e Nerve Centre is designed to showcase data on security, compliance, emissions, the utilities, worker sentiment and more in a “visually spectacular” fashion.

Also, e Fire Safety Forum focuses on updates from the Building Safety Regulator, the Building Safety Act 2022, the importance of the golden thread of information, the dangers posed by lithium-ion batteries, passive re protection and re risk assessments.

Anticipate London runs from 2-4 December 2024 at ExCeL in London’s Royal Victoria Dock. For the rst time, the event will coincide with the Security and Fire Excellence Awards, which is being hosted at the Grosvenor House Hotel on London’s Park Lane on the evening of 2 December

Further information is available online at www.anticipate-event.com

SSAIB appoints Paul Phillips as new CEO Steve Lampett joins SSAIB in technical manager’s role

THE SECURITY Systems and Alarms Inspection Board (SSAIB) recently announced the appointment of Paul Phillips as the organisation’s new chief executive. Phillips brings a wealth of experience and expertise to this role, having demonstrated an exceptional track record during his seven-year tenure with the Whitley Bayheadquartered business.

Phillips joined the SSAIB back in 2017 in the role of compliance manager, duly showcasing his dedication and pro ciency within the organisation. His steadfast commitment to excellence in tandem with signi cant contributions to the organisation led to Phillips’ appointment as general manager in 2022, at which point he assumed responsibility for the day-today operations of the SSAIB.

Phillips now takes on the chief executive’s role following the retirement of Alex Carmichael, who ended his tenure by receiving the coveted Lifetime Achievement Award at the Fire and Security Matters Awards 2023.

Carmichael led the SSAIB from 2015, when he took over as CEO from Geo Tate. Across the ensuing eight-year period, Carmichael expanded the SSAIB’s scope of UKAS-accredited activities, built up the organisation’s administration expertise and extended the number and competence of its audit teams. As a result, the SSAIB now boasts a client base in excess of 2,000 companies.

Harbouring a background as an electronics engineer, Phillips accrued invaluable industry experience while working with prominent security equipment manufacturers from 1994 until his move to the British Security Industry Association in 2009.

Notably, Phillips’ academic pursuits include the attainment of an MSc in Security and Risk Management in 2006, in turn demonstrating his deeprooted knowledge and understanding of the security landscape.

Phillips’ keen involvement in the development of electronic security systems standards within the UK and Europe since 2002 absolutely underscores his commitment to advancing industry benchmarks and ensuring adherence to Best Practice.

Commenting on the news of Phillips’ appointment, SSAIB chair Geo Tate enthused: “We are absolutely delighted to appoint Paul as the new chief executive of the SSAIB. His exceptional expertise, leadership skills and the dedication exhibited throughout his tenure make him the ideal candidate for this signi cant role within the organisation and the industry at large. Undoubtedly, Paul’s appointment provides a solid foundation for the future growth and success of the SSAIB.”

Under Phillips’ capable guidance, SSAIB-certi ed organisations within the security and re industries can be assured of continued excellence and support from the organisation’s dedicated members of sta .

Phillips’ appointment as chief executive represents a signi cant milestone for the SSAIB, reinforcing the organisation’s commitment to upholding the very highest standards of quality and professionalism within the security and re business sectors at all times.

IN JANUARY this year, the SSAIB welcomed Steve Lampett as the organisation’s new technical manager. As such, Lampett will now play a pivotal part in upholding the SSAIB’s esteemed reputation for technical competence in the certi cation of security and re services. His responsibilities also extend to promoting and maintaining high standards of service within these industries.

Lampett brings a wealth of experience to the SSAIB, boasting over 35 years of dedicated service in the security and re industries. His extensive background includes a noteworthy tenure of over 20 years with Tyco, where he gained invaluable expertise. In addition, Lampett successfully managed his own business.

Most recently, he contributed signi cantly to the British Security Industry Association for over eight years in the role of technical manager. During his tenure at the Trade Association, which began in June 2015, Lampett played a crucial role in co-ordinating BSIA Sections, developing Codes of Practice and guidelines and providing technical advice. His responsibilities also encompassed managing activities related to environmental compliance, in turn showcasing his versatile skill set.

In 2021, under Lampett’s direction, the BSIA issued its cyber security Code of Practice for the manufacturers of safety and security systems, representing the next step in acknowledging a collective stakeholder e ort involving installers, manufacturers and designers alike in providing cybersecure solutions.

Further, Lampett has been a key gure in the development of industry standards, regularly chairing meetings at the British Standards Institution for the formulation of British Standards and European standards.

Lampett’s commitment to excellence is further evidenced by his frequent participation as a speaker at various industry events.

Undoubtedly, Lampett’s vast experience and deep expertise perfectly align with the SSAIB’s core principles, rendering him a highly valuable addition to the dedicated team in Tyne and Wear.

Free Health & Safety support service for businesses accredited by SSAIB(*)

Here at Towergate Insurance Brokers, we are working in partnership with SSAIB to provide free access to our Health & Safety support service at www.towergateriskmanagement.com for all businesses accredited by SSAIB and who arrange their business insurances with Towergate Insurance Brokers.

What the H&S Portal includes:

(*) when they arrange their business insurance with Towergate Insurance Brokers Health & Safety Template Risk Assessments, H&S Forms and checklists, guidance documents and much more.

Driving Risk

Templates including a Safe Driving Policy, Driver Handbook and pre-journey checklists along with lots of support and guidance documents.

Human Resources

Sample employment contracts, standard policies and procedures for you to make bespoke and many other support documents.

Business Continuity

All the templates, process guides and documents required for you to write your own Business Continuity Plan.

Ask the expert: Unlimited access to expert advice on Human Resources and Health & Safety matters, with a guaranteed 24 working hour response.

RoSPA Accredited e-Learning: Unlimited access to 16 x RoSPA, CIPD and NOS accredited eLearning modules including Electrical Safety, Fire Safety and Accident Reporting.

Our insurance offering:

We work with a number of selected insurers who specialise in providing insurance protection to the security and fire prevention sectors and are able to arrange cover for:

Ÿ Public & Products Liability Insurance (including cover for failure to perform)

Ÿ Employers Liability Insurance

Ÿ Tools and Contract Works Cover

Ÿ Other business-related insurances

To find out more or to obtain a quotation for your business insurance contact Towergate on 01325 270824 or email: ssaib@towergate.co.uk.

SSAIB can provide the support, guidance and endorsement of you as a professional provider of security services in the changing world of Fire Safety and Security to ensure you and your customers are protected. Join us today: www.ssaib.org